Compare to Other Years

Active Recalls (3)

25V472000 Jul 17, 2025 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these v...

25V430000 Jun 26, 2025 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperativ...

24V897000 Nov 27, 2024 AIR BAGS:SIDE/WINDOW

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prev...

Complaints

Showing 20 of 134
Dec 30, 2025 Engine

Motor mounts wore out with under 50k miles on the vehicle per the dealership so now the vehicle has a strong vibration and they need to be replaced.

Dec 30, 2025 Engine

Motor mounts wore out with under 50k miles on the vehicle per the dealership so now the vehicle has a strong vibration and they need to be replaced.

Dec 21, 2025 Electrical System

The radiator fan failed causing the car to overheat.

Dec 21, 2025 Electrical System

The infotainment system/screen intermittently goes black.

Dec 21, 2025 Electrical System

The radiator fan failed causing the car to overheat.

Dec 21, 2025 Electrical System

The infotainment system/screen intermittently goes black.

Dec 17, 2025 Engine

AC compressor failed at 37k miles, causing clutch to melt and damage to accessory drive belt while on the freeway. Required emergency stop and incapacitated vehicle. No warning lights ahead of time that there had been an engine component failure, just lots of smoke from under the hood.

Dec 17, 2025 Engine

AC compressor failed at 37k miles, causing clutch to melt and damage to accessory drive belt while on the freeway. Required emergency stop and incapacitated vehicle. No warning lights ahead of time that there had been an engine component failure, just lots of smoke from under the hood.

Dec 8, 2025 Steering

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it...

Dec 8, 2025 Forward Collision Avoidance

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it...

Dec 8, 2025 Lane Departure

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it...

Dec 8, 2025 Steering

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it...

Dec 8, 2025 Forward Collision Avoidance

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it...

Dec 8, 2025 Lane Departure

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it...

Dec 3, 2025 Visibility 30,500 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact w...

Dec 3, 2025 Visibility 30,500 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact w...

Nov 25, 2025 Electrical System

Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me o...

Nov 25, 2025 Electrical System

Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me o...

Nov 19, 2025 Air Bags

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ...

Nov 19, 2025 Steering

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ...

Nov 19, 2025 Electrical System

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ...

Nov 19, 2025 Air Bags

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ...

Nov 19, 2025 Steering

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ...

Nov 19, 2025 Electrical System

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, ...

Nov 6, 2025 Electrical System

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To...

Nov 6, 2025 Forward Collision Avoidance

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To...

Nov 6, 2025 Forward Collision Avoidance

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To...

Nov 6, 2025 Electrical System

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To...

Nov 6, 2025 Forward Collision Avoidance

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To...

Nov 6, 2025 Forward Collision Avoidance

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. To...

Nov 4, 2025 Electrical System

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis...

Nov 4, 2025 Forward Collision Avoidance

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis...

Nov 4, 2025 Forward Collision Avoidance

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis...

Nov 4, 2025 Electrical System

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis...

Nov 4, 2025 Forward Collision Avoidance

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis...

Nov 4, 2025 Forward Collision Avoidance

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to dis...

Oct 23, 2025 Engine Crash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe...

Oct 23, 2025 Forward Collision Avoidance Crash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe...

Oct 23, 2025 Electrical System Crash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe...

Oct 23, 2025 Engine Crash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe...

Oct 23, 2025 Forward Collision Avoidance Crash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe...

Oct 23, 2025 Electrical System Crash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of spe...

Oct 14, 2025 Service Brakes, Air Fire 59,647 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, a burnt odor was emitting from the interior of the vehicle.  No warning lights were illuminated. The cont...

Oct 14, 2025 Service Brakes, Air Fire 59,647 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, a burnt odor was emitting from the interior of the vehicle.  No warning lights were illuminated. The cont...

Oct 8, 2025 Electrical System 59,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the infotainment display was frequently powering off and on and failed to display pertinent vehicle safety information; however, the vehicle returned to normal functionality, and the contact...

Oct 8, 2025 Structure 59,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the infotainment display was frequently powering off and on and failed to display pertinent vehicle safety information; however, the vehicle returned to normal functionality, and the contact...

Oct 8, 2025 Electrical System 59,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the infotainment display was frequently powering off and on and failed to display pertinent vehicle safety information; however, the vehicle returned to normal functionality, and the contact...

Oct 8, 2025 Structure 59,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the infotainment display was frequently powering off and on and failed to display pertinent vehicle safety information; however, the vehicle returned to normal functionality, and the contact...

Oct 6, 2025 Electrical System

My 2023 Jeep Grand Cherokee L and intermittent starting issue. The vehicle would not recognize the key at times. After a while I was unable to start the vehicle without having the fob touching. Last week the vehicle you start and the shutoff when I tried to drive away. I resorted to using the auto s...

Oct 6, 2025 Electrical System

My 2023 Jeep Grand Cherokee L and intermittent starting issue. The vehicle would not recognize the key at times. After a while I was unable to start the vehicle without having the fob touching. Last week the vehicle you start and the shutoff when I tried to drive away. I resorted to using the auto s...

Oct 4, 2025 Visibility/wiper

Driver side windshield does not de fog when setting the controls to defrost

Oct 4, 2025 Visibility/wiper

Driver side windshield does not de fog when setting the controls to defrost

Sep 29, 2025 Suspension 72,000 mi

The contact owned a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 23V413000 (SUSPENSION) and 24V132000 (SUSPENSION, STEERING). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehi...

Sep 29, 2025 Steering 72,000 mi

The contact owned a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 23V413000 (SUSPENSION) and 24V132000 (SUSPENSION, STEERING). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehi...

Sep 29, 2025 Suspension 72,000 mi

The contact owned a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 23V413000 (SUSPENSION) and 24V132000 (SUSPENSION, STEERING). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehi...

Sep 29, 2025 Steering 72,000 mi

The contact owned a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 23V413000 (SUSPENSION) and 24V132000 (SUSPENSION, STEERING). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehi...

Sep 23, 2025 Suspension 58,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while parking the vehicle after driving approximately 5 - 10 minutes at approximately 45 MPH, the rear coil spring on the passenger’s side of the vehicle detached, causing the vehicle to lower. The vehicle was towed to the deal...

Sep 23, 2025 Suspension 58,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while parking the vehicle after driving approximately 5 - 10 minutes at approximately 45 MPH, the rear coil spring on the passenger’s side of the vehicle detached, causing the vehicle to lower. The vehicle was towed to the deal...

Sep 6, 2025 Forward Collision Avoidance

While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There was absolutely no rea...

Sep 6, 2025 Unknown Or Other

While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There was absolutely no rea...

Sep 6, 2025 Forward Collision Avoidance

While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There was absolutely no rea...

Sep 6, 2025 Unknown Or Other

While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There was absolutely no rea...

Sep 1, 2025 Suspension

I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was ...

Sep 1, 2025 Suspension

I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was ...

Aug 26, 2025 Unknown Or Other

2023 Jeep Grand Cherokee L - My front sunroof panel exploded out of nowhere while driving. My family was in the car as we were taking my son back to college. Thankfully the interior shade was closed and glass did not rain down on us while in motion. There was no warning, travel was smooth and no obj...

Aug 26, 2025 Unknown Or Other

2023 Jeep Grand Cherokee L - My front sunroof panel exploded out of nowhere while driving. My family was in the car as we were taking my son back to college. Thankfully the interior shade was closed and glass did not rain down on us while in motion. There was no warning, travel was smooth and no obj...

Aug 25, 2025 Suspension 60,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while in reverse(R), there was an abnormal metal scratching sound coming from the rear of the vehicle. The contact exited the vehicle and inspected the vehicle and noticed that the passenger’s side rear coil spring had detached...

Aug 25, 2025 Suspension 60,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while in reverse(R), there was an abnormal metal scratching sound coming from the rear of the vehicle. The contact exited the vehicle and inspected the vehicle and noticed that the passenger’s side rear coil spring had detached...

Aug 21, 2025 Service Brakes

On July 16, 2025, at approximately 6:10 PM, I was driving home on the highway at around 65 mph when I attempted to brake. The brake pedal went completely to the floor, and no braking occurred. At the same time, the following warning lights and messages suddenly appeared on the dashboard: - “Servi...

Aug 21, 2025 Service Brakes

On July 16, 2025, at approximately 6:10 PM, I was driving home on the highway at around 65 mph when I attempted to brake. The brake pedal went completely to the floor, and no braking occurred. At the same time, the following warning lights and messages suddenly appeared on the dashboard: - “Servi...

Aug 13, 2025 Seats

The lumbar support airbags are over inflating on their own both the driver and passenger seats. To the point that it alters your seat position making it uncomfortable and dangerous for driving as there are times that it won’t go back down and positions you in an unnatural way. The passenger side o...

Aug 13, 2025 Seats

The lumbar support airbags are over inflating on their own both the driver and passenger seats. To the point that it alters your seat position making it uncomfortable and dangerous for driving as there are times that it won’t go back down and positions you in an unnatural way. The passenger side o...

Jul 28, 2025 Suspension

This vehicle had a recall for rear tire suspension popping off the vehicle. While my vehicle was parked in my driveway the rear suspension coil popped off the rear of my vehicle as described in the recall. I then took the vehicle to the dealership they first gave me the run around for a couple of d...

Jul 28, 2025 Wheels

This vehicle had a recall for rear tire suspension popping off the vehicle. While my vehicle was parked in my driveway the rear suspension coil popped off the rear of my vehicle as described in the recall. I then took the vehicle to the dealership they first gave me the run around for a couple of d...

Jul 28, 2025 Suspension

This vehicle had a recall for rear tire suspension popping off the vehicle. While my vehicle was parked in my driveway the rear suspension coil popped off the rear of my vehicle as described in the recall. I then took the vehicle to the dealership they first gave me the run around for a couple of d...

Jul 28, 2025 Wheels

This vehicle had a recall for rear tire suspension popping off the vehicle. While my vehicle was parked in my driveway the rear suspension coil popped off the rear of my vehicle as described in the recall. I then took the vehicle to the dealership they first gave me the run around for a couple of d...

Jul 19, 2025 Suspension

Our rear passenger spring coil flew off while driving down the HWY going 71miles per hr. We didn’t hit anything in road or pit hole, we were just driving and heard a loud pop and felt the back end drop. We immediately pulled over and checked the tires , tires were fine but the rear of our jeep wa...

Jul 19, 2025 Suspension

Our rear passenger spring coil flew off while driving down the HWY going 71miles per hr. We didn’t hit anything in road or pit hole, we were just driving and heard a loud pop and felt the back end drop. We immediately pulled over and checked the tires , tires were fine but the rear of our jeep wa...

Jul 18, 2025 Vehicle Speed Control Crash 15,200 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle inadvertently accelerated on its own. As a result, the contact briefly lost control of the vehicle and collided with the rear of the vehicle ahead. The vehicle then...

Jul 18, 2025 Vehicle Speed Control Crash 15,200 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle inadvertently accelerated on its own. As a result, the contact briefly lost control of the vehicle and collided with the rear of the vehicle ahead. The vehicle then...

Jul 16, 2025 Suspension

This car is factory equipped with Continential Cross Contact tires that wear on the inside on all 4 tires, specifically the inner tread lugs caused by the Jeep self adjusting air ride suspension. This a safety hazard from multiple manufacturing defects and suspension problems that affecting tractio...

Jul 16, 2025 Suspension 46,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that after driving the vehicle, the vehicle was parked and there was an abnormal sound coming from the vehicle. Upon investigation, the contact found no fault with the vehicle. The vehicle was taken to the dealer where an unknown rail...

Jul 16, 2025 Suspension

This car is factory equipped with Continential Cross Contact tires that wear on the inside on all 4 tires, specifically the inner tread lugs caused by the Jeep self adjusting air ride suspension. This a safety hazard from multiple manufacturing defects and suspension problems that affecting tractio...

Jul 16, 2025 Suspension 46,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that after driving the vehicle, the vehicle was parked and there was an abnormal sound coming from the vehicle. Upon investigation, the contact found no fault with the vehicle. The vehicle was taken to the dealer where an unknown rail...

Jul 14, 2025 Suspension

Parked at a red light my rear coil spring popped out of my jeep. Recall was supposedly checked in 6/2023 but it happened on7/2/25. Jeep is saying its past the 2 year warranty

Jul 14, 2025 Wheels

Parked at a red light my rear coil spring popped out of my jeep. Recall was supposedly checked in 6/2023 but it happened on7/2/25. Jeep is saying its past the 2 year warranty

Jul 14, 2025 Suspension

Parked at a red light my rear coil spring popped out of my jeep. Recall was supposedly checked in 6/2023 but it happened on7/2/25. Jeep is saying its past the 2 year warranty

Jul 14, 2025 Wheels

Parked at a red light my rear coil spring popped out of my jeep. Recall was supposedly checked in 6/2023 but it happened on7/2/25. Jeep is saying its past the 2 year warranty

Jul 9, 2025 Electrical System Fire

Generally, for the entire time we've owned the car, it has ongoing and systemic electronics malfunctions. This ranges from the car slamming on its own brakes while driving to systems not working to the seat shifting on its own while driving to false positives in the NAV system, etc. A lot of the m...

Jul 9, 2025 Electrical System Fire

Generally, for the entire time we've owned the car, it has ongoing and systemic electronics malfunctions. This ranges from the car slamming on its own brakes while driving to systems not working to the seat shifting on its own while driving to false positives in the NAV system, etc. A lot of the m...

Jun 21, 2025 Suspension

The rear coil spring fell off. I did not hear a thud or any noise. When I pulled out of my driveway I heard a scraping and when I got out, I saw it hanging down. In June 2023, I had a recall repair done for the rear coil springs, so this should not have occurred. I’m worried the recall was not don...

Jun 21, 2025 Suspension

The rear coil spring fell off. I did not hear a thud or any noise. When I pulled out of my driveway I heard a scraping and when I got out, I saw it hanging down. In June 2023, I had a recall repair done for the rear coil springs, so this should not have occurred. I’m worried the recall was not don...

Jun 12, 2025 Latches/locks/linkages 35,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was turned on and unlocked with the keys inside the cup holder, the contact was outside of the vehicle while the contact's daughter was inside the vehicle. The contact stated that the doors failed to open, and t...

Jun 12, 2025 Electrical System 35,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was turned on and unlocked with the keys inside the cup holder, the contact was outside of the vehicle while the contact's daughter was inside the vehicle. The contact stated that the doors failed to open, and t...

Jun 12, 2025 Latches/locks/linkages 35,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was turned on and unlocked with the keys inside the cup holder, the contact was outside of the vehicle while the contact's daughter was inside the vehicle. The contact stated that the doors failed to open, and t...

Jun 12, 2025 Electrical System 35,000 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was turned on and unlocked with the keys inside the cup holder, the contact was outside of the vehicle while the contact's daughter was inside the vehicle. The contact stated that the doors failed to open, and t...

Jun 6, 2025 Forward Collision Avoidance

My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that say...

Jun 6, 2025 Service Brakes

My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that say...

Jun 6, 2025 Forward Collision Avoidance

My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that say...

Jun 6, 2025 Service Brakes

My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that say...

Jun 2, 2025 Electrical System 8,500 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be ...

Jun 2, 2025 Latches/locks/linkages 8,500 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be ...

Jun 2, 2025 Electrical System 8,500 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be ...

Jun 2, 2025 Latches/locks/linkages 8,500 mi

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be ...

May 30, 2025 Seats

To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days aft...

May 30, 2025 Unknown Or Other

To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days aft...

May 30, 2025 Seats

To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days aft...

May 30, 2025 Unknown Or Other

To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days aft...

May 8, 2025 Suspension

While driving at approximately [XXX] on [XXX] heading northbound, the driver experienced sudden failure of the suspension/drivability of the vehicle. Immediately the driver was forced to veer over to the shoulder in front of [XXX] to inspect the vehicle. Driver noticed under the rear driver side t...

May 8, 2025 Suspension

While driving at approximately [XXX] on [XXX] heading northbound, the driver experienced sudden failure of the suspension/drivability of the vehicle. Immediately the driver was forced to veer over to the shoulder in front of [XXX] to inspect the vehicle. Driver noticed under the rear driver side t...

Apr 26, 2025 Structure

Rear liftgate will not open, attempts about 1/4" of movement then back in to lock and gives an object detected alert on driver's instrument cluster when nothing is behind vehicle. After multiple attempts to open the "Lift Gate Temporarily unavailable" alert presents on driver's cluster. This occurs ...

Apr 26, 2025 Structure

Rear liftgate will not open, attempts about 1/4" of movement then back in to lock and gives an object detected alert on driver's instrument cluster when nothing is behind vehicle. After multiple attempts to open the "Lift Gate Temporarily unavailable" alert presents on driver's cluster. This occurs ...

Apr 16, 2025 Steering

Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I d...

Apr 16, 2025 Steering

Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I d...

Apr 1, 2025 Suspension

3/31/25 date of incident while traveling on the interstate the right rear coil spring came out and jammed into the tire causing the car to drop abruptly and almost making me lose control of the vehicle the right rear tire was damaged but I got the car stopped before major damage was done

Apr 1, 2025 Suspension

3/31/25 date of incident while traveling on the interstate the right rear coil spring came out and jammed into the tire causing the car to drop abruptly and almost making me lose control of the vehicle the right rear tire was damaged but I got the car stopped before major damage was done

Mar 24, 2025 Electrical System

This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this t...

Mar 24, 2025 Forward Collision Avoidance

This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this t...

Mar 24, 2025 Electrical System

This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this t...

Mar 24, 2025 Forward Collision Avoidance

This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this t...

Feb 11, 2025 Exterior Lighting

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the daytime running lights were activated, the high-beam headlights were inoperable. The contact had to turn off the daytime running lights for the high-beam headlights to engage. There were no warning lights illuminated. T...

Feb 11, 2025 Exterior Lighting

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the daytime running lights were activated, the high-beam headlights were inoperable. The contact had to turn off the daytime running lights for the high-beam headlights to engage. There were no warning lights illuminated. T...

Feb 10, 2025 Electrical System

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatu...

Feb 10, 2025 Engine

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatu...

Feb 10, 2025 Power Train

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatu...

Feb 10, 2025 Electrical System

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatu...

Feb 10, 2025 Engine

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatu...

Feb 10, 2025 Power Train

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatu...

Dec 16, 2024 Engine

This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts...

Dec 16, 2024 Power Train

This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts...

Dec 16, 2024 Suspension

This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts...

Dec 16, 2024 Engine

This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts...

Dec 16, 2024 Power Train

This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts...

Dec 16, 2024 Suspension

This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts...