1993 JEEP GRAND CHEROKEE Structure Problems
51 complaints about Structure
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Structure Complaints (51)
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DEALER FAILED TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) DUE TO CORROSION IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE REAR FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JB
Mileage: 115,000
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP AND RECALL NOTICES ISSUES. *SMD THE DEALER CLAIMED THE TRAILER HITCH WAS SAFE AND DIDN'T NEED TO BE REPLACED. THE CONSUMER WAS NOT CERTAIN, IF THE DEALER REALLY INSPECTED THE VEHICLE. *JB
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO INCOMPLETE RECALL REPAIRS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED WHEN HE PICKED UP THE VEHICLE, THE FUEL TANK WAS LEAKING. *JB
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
GOT RECALL NOTICE N45/NHTSA 13V-252 A YEAR AGO, STATED PARTS NOT AVAILABLE. DEALER DOES NOT RETURN CALLS, CALLED CHRYSLER "GROUP RECALL ASSISTANCE CENTER", THEY SAY CALL DEALER. IT HAS BEEN A YEAR SINCE I GOT THE RECALL NOTICE! *TR
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS NOT AVAILABLE. THE EALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08-20-14 *BF UPDATED 8/28/2014 *JS
TL* THE CONTACT OWNS A 1993 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SECOND NOTIFICATION LETTER BY MAIL. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT IT WAS SUCH A SERIOUSLY DANGEROUS FAILURE THAT COULD POTENTIALLY BE LIFE TREATING. THE MANUFACTURE WAS NOT MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-22-14 *BF UPDATED 04/25/2014 *JS *TR!....UPDATED 07/31/14 *BF
DT: HEARD SOME TYPE OF POPPING SOUND WHEN BACKING VEHICLE INTO THE DRIVEWAY. HAD MECHANIC LOOK AT THE VEHICLE AND MECHANIC REFERRED CONSUMER TO THE DEALERSHIP BECAUSE OF A RECALL FOR THE SAME THING. CONTACTED THE DEALER AND WAS TOLD MY VIN WAS NOT INCLUDED IN THE RECALL 723 FOR CHRYSLER. TWO OF THE BOLTS WERE DEFECTIVE, AND THERE WERE ONLY THREE BOLTS THAT HELD THE FRAME. *AK
Mileage: 139,000
THE DRIVER SIDE DOOR DISCONNECTED FROM THE VEHICLE, UPON TAKE OFF.*JB
PASSENGER SIDE DOOR DOES NOT CLOSE PROPERLY BECAUSE HINGES NEED TO BE REPLACED. *AK CONSUMER STATES THAT IT IS IMPOSSIBLE TO CLOSE THE DOOR FROM THE INSIDE. *JB
HATCHBACK FORCED REAR DOOR NOT TO OPEN. DEALER COULD NOT FIX PROBLEM. *AK CONSUMER STATES THAT THE BACK HATCH ASSEMBLY FAILED, THE DEALER LUBRICATED THE PART, HOWEVER IT WILL NEED TO BE REPLACED IN TIME. *SLC
THE LIFT GATE STRUTS ARE NOT HOLDING.*JB
DRIVER'S SIDE DOOR FLEW OPEN SUDDENLY AND UNEXPECTEDLY WHILE DRIVING DUE TO WELD BREAKING. A TSB HAS BEEN ISSUED ON THIS VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
DOOR HINGES FAILURE HAS CAUSED DAMAGE TO DOOR LOCK AND MOUNTING. *AK
DRIVER'S DOOR FELL OFF. NO ACCIDENT OR OTHER CAUSE PRECEDED DOOR FALLING OFF. JEEP DEALER SAID THE CAUSE WAS A "MANUFACTURING DEFECT" AND THAT AS SUCH, IT WAS NOT COVERED BY THE EXTENDED WARRANTEE AT 70,000 MILES. DEALER DECLINED TO PAY FOR REPAIR, AND DECLINED TO BILL MANUFACTURER FOR REPAIR. MANUFACTURER, CONTACTED BY OWNER, DID NOT REPLY. OWNER PAID APPROX. $800 TO WELD DOOR HINGE AND DOOR STRUCTURE TOGETHER. OWNER WAS, AND IS, DISSATISFIED. OWNER, TYPING THIS REPORT, FEELS HE IS BEING REMARKABLY CIVIL.
STEERING WOULD MAKE NOISES WHENEVER TURNING. IT WOULD NOT RETURN TO ORIGINAL POSITION AFTERWARDS. TOOK TO SEVERAL MECHANICS. WAS INFORMED BY FIRST MECHANIC IT WAS SUSPENSION, AND NOT SAFE TO DRIVE. ANOTHER MECHANIC INFORMED CONSUMER IT WAS GEAR BOX CAUSING NOISE. ALSO, DRIVER'S DOOR CAME APART AT SEAMS, HOLDING IT TOGETHER WITH A ROPE. *AK
DRIVER'S DOOR SAGGING - DOOR NO LONGER CLOSES COMPLETELY (SEE DAYLIGHT THROUGH GAP).
SHEET-METAL WELDS IN DRIVER'S SIDE DOOR HAVE SEPARATED, CAUSING DOOR TO SAG AND CLOSE INCOMPLETELY. DEALER DENIES ANY MANUFACTURER CULPABILITY AS REGARDS THE PROBLEM, ALTHOUGH NUMEROUS RELATED COMPLAINTS EXIST AT NHTSA AND A GENEROUS REPAIR DISCOUNT WAS OFFERED.
HINGES ON THE DOOR FAILED AND CAUSED THE LATCH TO FAIL. NLM
EXCESS INSULATION IN THE DOOR TRIM PANELS CAUSED THE FRONT DOOR WINDOW CRANKS TO COME OFF. MJS
WE HAD OUR MECHANIC WELD THE PIECES TOGETHER AS A STOP GAP MEASURE, WE ARE TOLD WE WILL NEED A NEW DOOR!. *AK
WHEN CAR DRIVES OVER A BUMP OR UNEVEN PAVEMENT THAT WHOLE FRONT END OF VEHICLE SHAKES ALONG WITH STEERING COLUMN. IT TAKES A FEW MINUTES FOR SHAKING TO STOP- BRAKING MAKES IT WORSE - MUST SLOW DOWN TO 30 MPH. HAVE TAKEN VEHICLE 4 TIMES TO CONRAD'S AUTO SERVICE - FIRST THEY REPLACED STABILIZER BAR, CAR STILL SHOOK. THEN REPLACED TIRES-STILL SHOOK. THIRD VISIT REPLACED SHOCKS-STILL SHOOK. FOURTH VISIT REPLACED BRAKES AND CAR STILL SHOOK. CONRAD'S CHECKED OVER ENTIRE FRONT END AND COULD NOT FIND ANYTHING- VEHICLE IS VERY DANGEROUS TO DRIVE ON HIGHWAY-BECAUSE SHAKING MAKES DRIVING UNCONTROLLABLE. *AK *TS *JB
Mileage: 100,000
DRIVERS DOOR IS COMING OFF , WELD HAS COME LOOSE DOOR AND DOOR WILL NOT CLOSE
DRIVER DOOR MUST BE REPLACED COMPLETLY . THE WELD DID NOT HOLD THE SHELL AND INNER WORKINGS TOGETHER, ALLOWING THE DOOR TO SWING OUT OF ALIGNMENT AND CAUSE DAMAGE TO DOOR LATCH. THE DRIVER DOOR BROKE WHILE TRAVELING AT APPROX 40 MILES PER HOUR. DRIVER HELD DOOR TOGETHER WHILE DRIVING HOME. THE PASSENGER DOOR CAN BE REPAIRED BY BODY SHOP BY RE WELDING THE DOOR TOGETHER. THE LOCKS HAVE NOT BEEN PERMANTLY DAMAGED. BOTH ARE AT THE COST OF THE OWNER. MANUFACTURE WILL PAY NOTHING. MY CONCERN NOW IS THE SAFETY OF THE OTHER TWO DOORS AND THEIR DURABILITY. ALSO IF THIS PROBLEM HAS BEEN CORRECTED BY CRYSTLER FOR THE FUTURE, AND THAT THE AMERICAN MANUFACTURER WILL NOT STAND BEHIND THE PRODUCT THAT APPARENTLY HAS A DEFECT OF SOME SORT. *AK
AFTER CLOSING DOOR IT DID NOT SOUND RIGHT. THE DOOR FAILED TO LATCH. *AK DRIVERS DOOR WILL NOT LATCH, CONSUMER WAS INFORMED THAT THE WELDING ON THE DOOR CAME APART CAUSING THE DOOR TO BE UNBALANCED AND BREAK THE LATCHES. *SLC
WHILE DRIVING THE DEFECTIVE DRIVER'S DOOR CAME OFF DUE TO THE DEFECTIVE WELDS THAT BROKE THE DOOR HINGES WHICH ALMOST RESULTED IN AN ACCIDENT. CURRENTLY AT THE DEALER. *AK
WELDS ON THE LEFT FRONT DOOR BROKE, CAUSING DOOR TO OPEN.
THE METAL HOLDING THE LOCKING MECHANISM ON THE DRIVER'S SIDE DOOR HAS RIPPED OUT AND THE DOOR WILL NOT CLOSE. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
JOUNCE BUMPERS FAILED.
WHILE DRIVNG WITH THE DOORS LOCKED, THE DRIVER'S SIDE DOOR OPENED FOR NO APPARENT REASON. *AK CONSUMER STATES THAT THE WELD TO THE DOOR HINGE BROKE WHICH IN TURN CAUSED THE METAL AND LOCKING MECHANISM ON THE FRONT SIDE OF THE DOOR TO BREAK, DEALER STATED THAT A NEW DOOR WAS NEEDED. *SLC
PINT IS PEELING OFF BODY OF VEHICLE, ESPECIALLY ON THE ROOF/LIFTGATE. *AK
DRIVER DOOR LATCH CAME LOOSE, RESULTING IN DOOR FLYING OPEN, THEN FOUND THAT THE WELD AT THE HINGES WERE COMING LOOSE. *AK
DRIVER DOOR LATCH CAME LOOSE, RESULTING IN DOOR FLYING OPEN, THEN FOUND THAT THE WELD AT THE HINGES WERE COMING LOOSE. *AK
THE DRIVERS SIDE DOOR HAS CRACKED AT THE WELDS SO NOW THE VEHICLES DOOR JUST FLIES OPEN WHILE DRIVING. PLEASE DESCRIBE. *AK
THE DRIVERS SIDE DOOR HAS CRACKED AT THE WELDS SO NOW THE VEHICLES DOOR JUST FLIES OPEN WHILE DRIVING. PLEASE DESCRIBE. *AK
EXCESSIVE FORCE REQUIRED TO CLOSE DRIVERS DOOR DUE TO DOOR WELD FAILURE. *DSH
THE DRIVERS DOOR WELD WAS REPLACED WITH A NEW DOOR AFTER REPEATED REPAIR FROM THE DEALER . TT
DRIVER SIDE FRONT DOOR WELD IS BROKE CAUSING DOOR TO SAG. TT
WELD ON DRIVERS DOOR BROKE, MAKING IT DIFFICULT TO CLOSE DOOR PROPERLY. *DSH
DOOR WELD ON DRIVERS SIDE DOOR HAS BROKEN. PLEASE DESCRIBE DETAILS. TT
THE FRONT BUMPER STARTED TO COME OFF . TT
REAR HATCH STICKS DUE TO POOR RECALL REPAIRS. *SD
SPOT WELDS FAILED ON FRONT PASSENGER'S DOOR, CAUSING DOOR TO BECOME INOPERABLE.
POWER DOOR LOCKS FAIL TO OPERATE PROPERLY, CAUSING THE SECURITY ALARM TO ACTIVATE WHEN UNLOCKING VEHICLE.
REAR HATCH DOES NOT CLOSE PROPERLY AFTER 4 REPAIR ATTEMPTS. *SKD
DRIVER'S DOOR NOT SPOT WELDED, CAUSING DOOR TO SAG AND STICK. *SKD
VEHICLE DOES NOT TOW TRAILER PROPERLY, CAUSING TRAILER/VEHICLE TO SWAY/LOSS OF CONTROL/ACCIDENT/INJURY. *SKD
VEHICLE SPLASHES WATER ONTO WINDSHIELD WHEN DRIVING THROUGH STANDING WATER, IMPAIRING DRIVER'S VISION. *TW