1995 JEEP GRAND CHEROKEE Fuel System, Gasoline Problems

56 complaints about Fuel System, Gasoline

56
Complaints
5
Crashes
8
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Fuel System, Gasoline Complaints (56)

Mar 17, 2016

LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) : RESPONSE EXPECTED. *SMD RECALL REGARDING REAR STRUCTURE REINFORCEMENT. *JB

Aug 25, 2015

TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVESHAFT AXLE FAILED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE DEFECTIVE PARTS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE DUE TO THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS WAITING FOR THE PART TO SCHEDULE THE RECALL REPAIR. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jan 27, 2015 Fire

TL*THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE AREA SURROUNDING THE FUEL TANK CAUGHT ON FIRE. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED. THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

Sep 29, 2014

TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 19, 2014

TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 29, 2014

TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 22, 2014

MY CAR WAS RECALLED IN AUG. 2013 - IT IS NOW AUG. 2014, AND MY DEALER STILL HASN'T REPLACED/FIXED THE RECALL PROBLEM. *TR

Aug 11, 2014

1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD CHRYSLER CONTINUED TO TELL THE CONSUMER, THE PARTS WERE NOT AVAILABLE. SO, THE CONSUMER PURCHASED THE PARTS FROM A RETAIL ESTABLISHMENT, AND HAD A FRIEND WHO HAS A GARAGE TO INSTALL THE TRAILER HITCH AND CONNECTOR.*JB

Jun 20, 2014

TL* THE CONTACT OWNS 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALERS STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES. UPDATED 8/19/14*CN UPDATED 08/26/2014 *JS

Mileage: 185,000

Jun 2, 2014

TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*LJ THE CONSUMER STATED THE VEHICLE WAS IN GOOD CONDITION OTHER THAN RUST UNDER THE BODY CHASSIS. UPDATED 8/4/2015 *JS

May 22, 2014

TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

May 6, 2014

1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE, 3 MONTHS AGO. HOWEVER, THE PARTS WERE NOT AVAILABLE. RECALL # 13V252000. *JB

Mar 24, 2014

1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRAILER HITCH INSTALLED ON VEHICLE. *SMD THE CONSUMER STATED IN 2005, SHE HAD A HITCH INSTALLED ON HER VEHICLE. SHE DID NOT HAVE THE VEHICLE INSPECTED, BECAUSE SHE HAD THE HITCH ON IT. NOT ONCE DURING TWO RECALL, WAS THE CONSUMER INFORMED, THAT SHE STILL NEEDED TO HAVE THE VEHICLE INSPECTED. SHE WAS ONLY TOLD THE HITCH DID NOT MEET THEIR REQUIREMENTS. THE CONSUMER BELIEVED HER VEHICLE SHOULD BE INCLUDED IN THE RECALL. SHE HAD THE HITCH INSTALLED AS SUGGESTED. THE CONSUMER STATED IT APPEARED, SHE CORRECTED A DEFECT WITHOUT EVEN KNOWING THERE WOULD BE A POTENTIAL PROBLEM. *JB

Mar 3, 2014

I RECEIVED AN IMPORTANT SAFETY RECALL REGARDING THE FUEL TANK ON MY VEHICLE (N45/ NHTSA 13V-252). I HAVE CALLED MY LOCAL JEEP DEALERSHIP A FEW TIMES IN THE SPAN OF A COUPLE OF MONTHS AND STILL THEY SAY THEY DO NOT HAVE THE PARTS NEEDED TO FIX MY VEHICLE. *TR

Mileage: 226,732

Jul 3, 2012 Fire

DRIVE SHAFT BROKE AND CUT GAS TANK/LINE CAUSING A FIRE. MY YOUNG CHILD WAS BURNED, AND TREATED ON THE SCENE. *JS

Aug 25, 2010

1995 JEEP GRAND CHEROKEE: I HAVE SMELLED GAS FUMES IN CLOSED PASSENGER COMPARTMENT AFTER FUELING. WHAT SHOULD I DO AND WHEN? *TR

Mileage: 147,300

May 4, 2004 Crash Fire

A RELATIVELY MINOR TRAFFIC ACCIDENT OCCURRED ON MAY 18, 2002. COMING DOWN THE EXIT RAMP OF THE INTERSTATE, PROCEEDED THROUGH ON THE GREEN LIGHT, ABOUT 35 MPH. AT THE INTERSECTION MY JEEP IMPACTED WITH THE OTHER CAR IN A GLANCING BLOW. THE OTHER CAR COMING FROM LEFT TO RIGHT. MY LEFT FRONT CORNER AGAINST THEIR RIGHT FRONT SIDE. BEFORE THE CAR CAME TO REST, AN ENGINE FIRE ERUPTED MY 1998 JEEP GRAND CHEROKEE. THE FIRE COMPLETELY CONSUMED THE ENGINE COMPARTMENT; ALL WIRING, HOSES AND SOME METAL PARTS MELTED. THE FIRE APPEARED TO ERUPT ON THE DRIVERS SIDE OF THE ENGINE. . THE FIRST RESPONDER, LOCAL PD, EFFORTS TO EXTINGUISH THE FIRE WERE FUTILE. THE FIRE QUICKLY BEGAN TO ENTER PASSENGER COMPARTMENT. THE FIRE DEPT RESPONDED AND EXTINGUISHED. CAR IS TOTALED. FIRE SHOULD NOT HAVE HAPPENED.*AK .

Mileage: 105,000

Nov 6, 2003 Fire

WHILE EXITING AN OFF RAMP CONSUMER BEGAN TO SMELL SMOKE. ANOTHER VEHICLE PULLED UP BESIDE THE CONSUMER INFORMING HIM THAT THE JEEP WAS ON FIRE. THE OWNER PULLED THE JEEP OVER, AND THE CONSUMER DISCOVERED FIRE UNDER THE REAR OF THE JEEP. THE FIRE DEPTARTMENT WAS SUMMONED, AND THE FIRE WAS EXTINGUISHED. THE JEEP WAS TAKEN TO AN INDEPENDENT SERVICE STATION, WHO INFORMED THE CONSUMER THAT THE DIFFERENTIAL PLUG WAS MISSING, AND THE LEAKY FLUID CAUSED THE FIRE. *AK

Mileage: 60,000

Aug 1, 2003 Crash Fire

VEHICLE WAS INVOVLED IN A SIDE IMPACT COLLISION WHEN VEHICLE CAUGHT FIRE. DEALER STATED THAT FUEL LINE RUPTURED.*AK

May 20, 2003

REPLACED FUEL PUMP ON 2/27/03 AFTER I PURCHASED THE JEEP USED ON 2/26/03. REPLACED FUEL PUMP AGAIN ON 3/37/03 (BROKE DOWN IN ANOTHER STATE). TOOK JEEP IN FOR TRANSMISSION FAILURE ON 4/3/03. SAT IN SHOP FOR 30 DAYS WHILE WARRANTY COMPANY DECIDED WHAT TO DO WITH IT. REPLACED TRANSMISSION. JEEP DIES IN TRAFFIC ON 5/5/03. CALLED SHOP GOT RUNAROUND. CALLED WARRANTY COMPANY AND TOOK TO ANOTHER SHOP. TOLD IT WAS FUEL PUMP AGAIN (WARRANTY COMPANY DIDN'T PAY THE LAST 550.00 TO REPLACE FUEL PUMP) AND ALSO THE GAS TANK IS DETERIORATING, WARRANTY COMPANY WILL NOT COVER DUE TO HIGH FUEL PUMP REPLACEMENT. ALSO TOLD IT COULD BE CRANK SENSOR IN 4.0L ENGINES. NOT HAPPY TO PAY 9000.00 FOR A VEHICLE THAT HAS ONLY BEEN DRIVEN 3 WEEKS OUT OF 3 MONTHS. STILL FIGHTING WITH WARRANTY COMPANY. *NLM

Mileage: 87,864

Jan 17, 2003

FUEL PUMP FAILURE,TOWED TO MY LOCAL MECHANIC(NOT DEALER).A NEW PUMP WAS INSTALLED AND WHEN THE MECHANIC GOT IT FROM THE DEALERSHIP,THEY SAID TO LOOK FOR ALGAE IN THE TANK.THEY DID SO,AND THERE WAS NONE!I PICKED UP THE JEEP AND DROVE 40 MILES ONLY TO HAVE IT STOP RUNNING AGAIN.AFTER HAVING IT TOWED BACK IN AGAIN,ONLY TO FIND OUT ANOTHER FUEL PUMP HAD FAILED.THE MECHANIC CALLED THE DEALERSHIP TO TELL THEM OF THE SECOND FAILURE AND TO GET A REPLACEMENT;THEY TOLD HIM TO REPLACE THE TANK ALONG WITH THE FUEL PUMP BECAUSE THE TANKS HAVE BEEN DETERIORATING AND CAUSING THE FUEL PUMP FAILURES.THE REPLACEMENT TANK FROM JEEP HAS BEEN REDESIGNED AND CARRIES A NEW PART NUMBER,THUS RECOGNIZING A DEFECT! THEY ALSO ADMITTED TO CHANGING 6 OTHER TANKS FOR THAT REASON JUST LAST MONTH!(WITH FUEL PUMPS).THIS FLAW IS OBVIOUS TO THE DEALERS AND THEY AREN'T GOING TO BE CALLING YOU TO INITIATE A RECALL I WOULDN'T THINK;SO MAYBE SOME INVESTIGATION IS NECESSARY JUST TO VERIFY THE OBVIOUS.I'M $1300.00 IN THE HOLE FOR AN OBVIOUS MANUFACTURERS FLAW.PLEASE NOTIFY ME OF THE WHAT HAS TO BE RECALL(REIMBURSEMET). THANK YOU

Mileage: 79,743

Jan 2, 2003

I HAVE HAD 4 REBUILT FUEL PUMPS REPLACED ON MY 95 JEEP GRAND CHEROKEE SINCE NOEMBER 4,2002 AND THEY KEEP FAILING. THERE IS NOTHING WRONG WITH MY CAR OTHER THAN THE FUEL PUMP. THE MECHANIC HAS CHECKED THE TANK. I HAVE NOW FOUND OUT THAT THE DEALER SELLING THE PUMP TO THE STATION MAY NOT COVER THE WARRANTY. IT SOUNDS LIKE THIS SHOULD BE A RECALL BUT THE DEALER ONLY WANTS TO SEND ME A NEW PUMP. THE DEALER IS NORTHEAST AUTO OUTLET, GRANT & ACADEMY ROAD IN PHILA.,PA.

Mileage: 91,850

Dec 28, 2002

I'AM IN THE MIDST OF MY 4TH FUEL PUMP INSTALLED AND A FUEL TANK IN A LITTLE OVER A YEAR .

Mileage: 93,334

Dec 28, 2002

I'AM IN THE MIDST OF MY 4TH FUEL PUMP INSTALLED AND A FUEL TANK IN A LITTLE OVER A YEAR .

Mileage: 93,334

Dec 23, 2002

CONSUMER STATES THE THAT FUEL DISINTEGRATES THE FUEL TANK OVER TIME CAUSING THE FUEL PUMP TO CLOG UP. TS

Dec 20, 2002

THE FUEL PUMP HAS FAILED ALONG WITH THE GAS TANK DETERIORATING. THIS HAS CAUSED THE JEEP TO BECOME INOPERATIVE. THE OWNER INDICATED THAT IT WOULD COST $1,000 DOLLARS NOT INCLUDING LABOR TO AT LEAST FIX THE TWO PROBLEMS. PLEASE DESCRIBE DETAILS. TS

Dec 9, 2002

THIS REPORT DOCUMENTS 2 FUEL PUMP FAILURES WITHIN A ONE YEAR PERIOD OF TIME. DEALER HAS INDICATED NUMEROUS FUEL PUMP FAILURES WITH JEEP; MANUFACTURER IS NOT ACKNOWLEDGING PRODUCT DEFECT ISSUE EVEN THOUGH THEY CAN NOT KEEP THE PARTS IN STOCK OR MAKE AVAILABLE THROUGH 3RD PARTY PROVIDERS TO KEEP UP WITH THE NUMBER OF FAILURES. I AM REQUESTING THE NHTSA TO REVIEW THE NUMBER OF CONSUMER COMPLAINTS AND REQUEST A PRODUCT RECALL AND REIMBURESMENT OF EXPENSES OCCURRED TO FIX THIS EVERGROWING AND POTENTIALLY DANGEROUS PRODUCT FAILURE IN THE JEEP PRODUCT LINE. DT

Dec 2, 2002

VEHICLE WOULD NOT START. DEALER DETERMINED THERE WAS DEBRIS IN THE FUEL TANK, BOTH TANK AND FUEL PUMP HAD TO BE REPLACED. TS

Nov 25, 2002

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED, CAUSING A DISTRACTION TO CONSUMER. DEALER NOTIFIED. TS DEALERSHIP CLEANED DIRTY FUEL TANK AND REPLACED FUEL PUMP. *TT

Mileage: 41,200

Oct 30, 2002

CONSUMER STATED THE FUEL PUMP FAILED.*SCC

Oct 25, 2002

CONSUMER STATES THAT THE FUEL PUMP STARTED GOING BAD AFTER DRIVING THE TRUCK FROM ATLANTA, WHEN HE WENT TO RESTART THE TRUCK IT WOULD NOT START. CONSUMER HAD AUTO TOWED TO GOOD YEAR DEALER AND WAS TOLD BY THE MECHANICS THAT HIS FUEL PUMP WAS BAD. TS

Sep 5, 2002

RECENTLY THE FUEL PUMP FAILED RESULTING IN THE VEHICLE TO SHUTING DOWN IMMEDIATELY. THE OWNER IS TOLD THAT THE ENTIRE FUEL TANK NEEDS TO BE REPLACED DUE TO MOLD GROWING INSIDE THE TANK AND GETTING INTO THE FUEL PUMP. PLEASE DESCRIBE DETAILS.*JB

Aug 30, 2002

I HAVE SEEN NUMEROUS REPORTS AND COMMENTS FROM OTHER JEEP GRAND CHEROKEE OWNERS ABOUT REPEATED FAILURES OF THE FUEL PUMP. YET THE COMPANY HAS NO RECALL FOR THE PRODUCT.*AK

May 20, 2002

TWO FUEL PUMPS FAILED WHILE DRIVING, REPLACEMENT WAS DONE BY DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

May 1, 2002

MY FUEL PUMP FAILED, COSTING ME $600 FOR A NEW PUMP + $300 TO "FLUSH" THE GAS TANK. I WAS TOLD BY THE REPAIR SHOP (HOSELTON JEEP, FAIRPORT, NY) THAT THESE FAILURES ARE AN "EPIDEMIC" IN 95/96 JEEPS. EVIDENTLY FAULTY MANUFACTURER OF THE FUEL SYSTEM CAUSES FUEL TANK PROBLEMS THAT RESULT IN FUEL PUMP FAILURE. MY SMALL DEALER SAYS HE HAS TO FIX 200-300 OF THESE EACH YEAR. IF YOU MULTIPLY THAT BY THE NUMBER OF JEEP DEALERS/SHOPS THAT REPAIR JEEPS, THE NUMBER NATIONWIDE MUST BE IN THE TENS OF THOUSANDS OR MORE. DAIMLER/CHRYSLER/JEEP REFUSES TO ADMIT THERE IS A PROBLEM, BUT THIS SEEMS TO BE A CLEAR MANUFACTURING DEFECT IF THERE EVER WAS ONE.*JB

Feb 10, 2002

WHEN MY JEEP WOULDN'T START, I HAD IT TOWED TO MY LOCAL DEALER (NORCO JEEP,POTTSTOWN,PA). THE FUEL PUMP HAD DRAWN SEDIMENT FROM THE TANK, AND BOTH HAD TO BE REPLACED, THE TANK WAS ON BACKORDER TILL 1/15. I RENTED A CAR TO GET TO WORK. I CALLED 1/14 TO CHECK, AND THE BACKORDER WAS NOW TILL 1/31. I CONTACTED OTHER DEALERS. ONE TOLD ME HE REPLACES DOZENS OF TANKS PER WINTER, AND ANOTHER SAID THE TANK HAD BEEN ON BACKORDER SINCE 9/2001. I CONTACTED JEEP BY E-MAIL (REF# 9538888). THEY ASKED TO CONTACT ME BY PHONE. I AGREED. ROBERT WEAVER HAD HIS PARTS DEPT LOCATE A SUITABLE TANK AND CONTACTED MY SVC MANAGER. HE WAS UNABLE TO LOCATE A TANK IN THIS AREA, SO I PUT HIM IN TOUCH WITH JEEP IN MICHIGAN, WHO PUT HIM IN TOUCH WITH A PARTS OUTLET THERE, WHICH SHIPPED A TANK THAT PROVED TO BE UNSUITABLE. THE SVC MANAGER CONTACTED THE TANK SUPPLIER, AND THE NEW DELIVERY DATE HAD BEEN PUSHED BACK TO 2/8, AND THERE WERE OVER 135 FUEL TANKS ON ORDER FOR THIS MODEL!! THERE IS APPARENTLY A DESIGN FLAW THAT DOES NOT ALLOW FOR A FILTER TO BE PLACED BETWEEN THE TANK AND THE PUMP, THEREBY ALLOWING SEDIMENT TO FOUL THE PUMP. EVENTUALLY, THE DEALER DISCOVERED A SUITABLE WAY TO CLEAN MY TANK (WHICH COULD HAVE BEEN DONE THE DAY MY JEEP WAS TOWED). SINCE THE FUEL PUMP HAS A 12-MO 12,000 MI WARRANTY, I DECIDED TO CUT MY LOSSES AND HAVE THEM PERFORM THE PROCEDURE. TO THE BEST OF MY KNOWLEDGE, THE FUEL TANK HAS NEVER BEEN DELIVERED. THERE WERE 3 OTHER JEEPS AT MY DEALER AWAITING TANKS WHEN MINE WAS TOWED IN. I HAVE DRIVEN OVER 3 MILLION MILES IN MY LIFE, MOSTLY IN CHRYSLER PRODUCTS, AND I HAVE NEVER HAD TO REPLACE A FUEL TANK THAT DIDN'T HAVE A HOLE IN IT. I STILL OWN A 1968 PLYMOUTH GTX WITH OVER 300,000 MILES THAT HAS NEVER HAD THE TANK REPLACED. THERE IS OBVIOUSLY A FLAW IN THE DESIGN, AND I SHOULD NOT HAVE TO PAY $1530.00 AND MISS TIME FROM WORK (1.5 DAYS) DUE TO A POOR DESIGN. I FINALLY GOT MY CAR BACK 1/24-20 DAYS AFTER IT WAS TOWED. THIS FLAW SHOULD BE A RECALL, AND I SHOULD BE REIMBURSED.*AK

Feb 10, 2002

WHEN MY JEEP WOULDN'T START, I HAD IT TOWED TO MY LOCAL DEALER (NORCO JEEP,POTTSTOWN,PA). THE FUEL PUMP HAD DRAWN SEDIMENT FROM THE TANK, AND BOTH HAD TO BE REPLACED, THE TANK WAS ON BACKORDER TILL 1/15. I RENTED A CAR TO GET TO WORK. I CALLED 1/14 TO CHECK, AND THE BACKORDER WAS NOW TILL 1/31. I CONTACTED OTHER DEALERS. ONE TOLD ME HE REPLACES DOZENS OF TANKS PER WINTER, AND ANOTHER SAID THE TANK HAD BEEN ON BACKORDER SINCE 9/2001. I CONTACTED JEEP BY E-MAIL (REF# 9538888). THEY ASKED TO CONTACT ME BY PHONE. I AGREED. ROBERT WEAVER HAD HIS PARTS DEPT LOCATE A SUITABLE TANK AND CONTACTED MY SVC MANAGER. HE WAS UNABLE TO LOCATE A TANK IN THIS AREA, SO I PUT HIM IN TOUCH WITH JEEP IN MICHIGAN, WHO PUT HIM IN TOUCH WITH A PARTS OUTLET THERE, WHICH SHIPPED A TANK THAT PROVED TO BE UNSUITABLE. THE SVC MANAGER CONTACTED THE TANK SUPPLIER, AND THE NEW DELIVERY DATE HAD BEEN PUSHED BACK TO 2/8, AND THERE WERE OVER 135 FUEL TANKS ON ORDER FOR THIS MODEL!! THERE IS APPARENTLY A DESIGN FLAW THAT DOES NOT ALLOW FOR A FILTER TO BE PLACED BETWEEN THE TANK AND THE PUMP, THEREBY ALLOWING SEDIMENT TO FOUL THE PUMP. EVENTUALLY, THE DEALER DISCOVERED A SUITABLE WAY TO CLEAN MY TANK (WHICH COULD HAVE BEEN DONE THE DAY MY JEEP WAS TOWED). SINCE THE FUEL PUMP HAS A 12-MO 12,000 MI WARRANTY, I DECIDED TO CUT MY LOSSES AND HAVE THEM PERFORM THE PROCEDURE. TO THE BEST OF MY KNOWLEDGE, THE FUEL TANK HAS NEVER BEEN DELIVERED. THERE WERE 3 OTHER JEEPS AT MY DEALER AWAITING TANKS WHEN MINE WAS TOWED IN. I HAVE DRIVEN OVER 3 MILLION MILES IN MY LIFE, MOSTLY IN CHRYSLER PRODUCTS, AND I HAVE NEVER HAD TO REPLACE A FUEL TANK THAT DIDN'T HAVE A HOLE IN IT. I STILL OWN A 1968 PLYMOUTH GTX WITH OVER 300,000 MILES THAT HAS NEVER HAD THE TANK REPLACED. THERE IS OBVIOUSLY A FLAW IN THE DESIGN, AND I SHOULD NOT HAVE TO PAY $1530.00 AND MISS TIME FROM WORK (1.5 DAYS) DUE TO A POOR DESIGN. I FINALLY GOT MY CAR BACK 1/24-20 DAYS AFTER IT WAS TOWED. THIS FLAW SHOULD BE A RECALL, AND I SHOULD BE REIMBURSED.*AK

Feb 8, 2002

FUEL PUMP KEPT GOING OUT. CONSUMER WAS TOLD THAT IT WAS GAS TANK.*AK

Feb 5, 2002

VEHICLE SHUT OFF WHILE TRAVELING ON HIGHWAY. THERE WAS NO INDICATION ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Jan 11, 2002

THE PLASTIC FUEL TANK OF THE 1995 JEEP GRAND CHEROKEE WAS DISCRIBED TO ME AS "DETERIORATING"BY THE DEALERSHIP SERVICE DEPARTMENT TODAY. THIS DETERIORATION HAS CAUSED THE FUEL PUMP TO FAIL A NUMBER OF TIMES, WITH SOME OCCURING IN TRAFFIC. THREE FUEL PUMPS HAVE BEEN REPLACED IN THE LAST 12 MONTHS BEFORE THE UNDERLYING DETERIORATION OF GAS TANK WAS DISCOVERED. THE TANK DETERIORATION IS CAUSING THE FUEL PUMP FAILURES. I HAVE FOUND NUMEROUS INSTANCES ON THE WORLD WIDE WEB OF OTHER JEEP OWNERS COMPLAINING OF THE SAME PROBLEM. MANY HAVE YET TO DISCOVER THAT THE FUEL TANK AND NOT THE PUMP IS THE ROOT OF THE PROBLEM. IF THIS TANK IS DETERIORATING, IS IT STILL SAFE IN A REAR END COLLISION. HAVE THERE BEEN INSTANCES OF STALLED JEEPS INVOLVED IN ACCIDENTS? HAS CHRYSLER ACKNOWLEDGED THE PROBLEM?

Dec 27, 2001

TWO FUEL PUMPS HAVE FAILED. CONSUMER'S INDEPENDENT MECHANIC STATED THAT FUEL TANK WAS NOT COMPATIBLE WITH GAS. FUEL TANK MATERIAL INSIDE IS CRUMBLING CAUSING THE PUMP TO CLOG UP. *AK DEALER STATED THAT TANK IS A COMMON FAILURE AND MUST BE REPLACED, CONSUMER FEELS THE FUEL TANK IS MADE FROM RECYCLED MATERIALS WHICH ARE NOT CHEMICALLY RESISTANT TO GASOLINE CAUSING THE TANK'S INTERIOR TO DISINTEGRATE. *TT

Oct 15, 2001

COMSUMER STATED THE THE GAS TANK WAS REPLACED AT A LOCAL GARAGE, HOWEVER CHRYSLER REFUSED TO REIMBURSE FOR REPAIRS, BECAUSE THE WORK WAS NOT PERFORMED AT AN AUTHORIZED CHRYSLER DEALER.*TD

Oct 15, 2001

COMSUMER STATED THE THE GAS TANK WAS REPLACED AT A LOCAL GARAGE, HOWEVER CHRYSLER REFUSED TO REIMBURSE FOR REPAIRS, BECAUSE THE WORK WAS NOT PERFORMED AT AN AUTHORIZED CHRYSLER DEALER.*TD

Aug 7, 2001

CONSUMER WAS TOLD BY MECHANIC THAT FUEL PUMP KEEPS FAILING DUE TO A FAULTY DESIGN WITH INNER LINER OF GAS TANK, AND IT IS CLOGGING FUEL PUMP UP*AK *JB

Aug 7, 2001

CONSUMER WAS TOLD BY MECHANIC THAT FUEL PUMP KEEPS FAILING DUE TO A FAULTY DESIGN WITH INNER LINER OF GAS TANK, AND IT IS CLOGGING FUEL PUMP UP*AK *JB

Jul 12, 2001 Crash

VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING FUEL TANK TO BE CRUSHED UP AGAINST EXHAUST SYSTEM. THIS COULD HAVE CAUSED A VEHICLE EXPLOSION. UPON IMPACT, DRIVER'S AIR BAG FAILED TO DEPLOY. DEALER/MANUFACTURER WERE NOT NOTIFIED. *AK

Jan 8, 2001 Fire

WHILE DRIVING ON INTERSTATE AT 60-65 MPH CONSUMER NOTICED SMOKE COMING FROM REAR END OF VEHICLE. PULLED OFF TO SIDE OF ROAD AND NOTICED REAR OF VEHICLE WAS ON FIRE, CAUSE OF FIRE UNKNOWN, VEHICLE WAS A TOTAL LOSS. *AK CONSUMER STATES FIRE WAS IN THE AREA OF THE GAS TANK. *SLC

Dec 6, 2000

DUE TO DEFECTIVE FUEL PUMP VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Aug 25, 2000

FUEL PUMP INSIDE FUEL TANK FAILED. NLM

Oct 18, 1999

ONGOING PROBLEM WITH DEFECTIVE FUEL PUMPS; REPLACED FUEL PUMPS ON THREE OCCASIONS SINCE SEP, 1998 TO PRESEN. THIS FAILURE COULD CAUSE A VEHICLE COLLISION WHILE ON THE ROAD OR FREEWAY. NHTSA NEEDS TO LOOK INTO THIS MATTER.

Oct 14, 1999

WHILE DRIVING ON THE ROAD HEARD A PINGING NOISE. TOOK VEHICLE TO THE DEALER, AND DEALER TOLD CONSUMER ABOUT THE NEED OF USING A HIGHER GRADE OF GASOLINE, AND CLEAN PISTONS. TOOK VEHICLE TO BE SERVICED AGAIN FOR PINGING SOUND. DEALER ADVISED CONSUMER THAT INTAKE MANIFOLD WAS LEAKING, AND THAT THE INTAKE MANIFOLD GASKET NEEDS TO BE REPLACED. *AK

Jun 20, 1999

STEEL BRADED HEATER HOSE WORE INSULATION OFF #6 FUEL INJECTOR WIRE CAUSING INJECTOR TO FAIL AND POTIENTIAL FOR FIRE.

Aug 15, 1996

GAS TANK LEAKED TWICE.

Jul 9, 1996 Crash Fire

GAS TANK CRACKED IN ACCIDENT, CAUSING FIRE. *DH

Apr 3, 1996 Fire

DUE TO A LOOSE FUEL LINE, FUEL WAS LEAKING ONTO THE MANIFOLD, CAUSING THE VEHICLE TO CATCH ON FIRE, THE VEHICLE WAS PARKED. *AK

Sep 8, 1995 Crash

SUDDEN ACCELERATION, CAUSING LOSS OF CONTROL/ACCIDENT. *SD