1996 JEEP GRAND CHEROKEE Fuel System, Gasoline Problems

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD RECALL # 13V252000. *JB MA 09/22 UPDATED 01/04/16.*JB

Mileage: 133,443

MY ISSUES RELATES TO EXISTING RECALL # N45/ NHTSA 13V-252. THE RECALL INDICATES THAT VEHICLES WITHOUT A HITCH WILL HAVE A HITCH INSTALLED BY THE DEALER OR IF A HITCH WAS INSTALLED AFTER THE VEHICLE WAS SOLD THEN CHRYSLER WILL PROVIDE REIMBURSEMENT FOR THE COST. MY QUESTION IS...WHAT ABOUT THE ORIGINAL OWNERS THAT PURCHASED THE VEHICLE WITH THE HITCH AS ORIGINAL EQUIPMENT? WHY ARE THEY (WE) EXCLUDED FROM ANY REIMBURSEMENT? WHY WERE WE NOT CONSIDERED IN THE RECALL EVALUATION? I HAVE CONTACTED CHRYSLER AND HAVE BEEN GIVEN THE TYPICAL CORPORATE RUNAROUND BLAMING THEIR INABILITY TO OFFER REIMBURSEMENT ON THE NHTSA RECALL NOTICE. LOOKS LIKE THE BALLS IN YOUR COURT. *TR

1996 JEEP GRAND CHEROKEE. CONSUMER TOOK JEEP TO DEALERSHIP REGARDING THE REAR STRUCTURE REINFORCEMENT RECALL. HOWEVER, THE DEALER COULD NOT FIX THE VEHICLE, BECAUSE A WELD NUT BROKE LOOSE. *TA

1996 JEEP GRAND CHEROKEE. CONSUMER STATES THAT HE IS ENTITLED TO REIMBURSEMENT BECAUSE OF HITCHES INSTALLED AFTER THE PURCHASE. *TA CHRYSLER DENIED THE CONSUMER CLAIM FOR REIMBURSEMENT, BECAUSE THE PURCHASED A HITCH WHEN HE FIRST BOUGHT THE VEHICLE. *JB

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO HITCH CAMPAIGN. * LD THE CONSUMER ATTACHED THE RECALL LETTER, # 13V252000. THE CONSUMER STATED THE VEHICLE HAD A HITCH, WHICH HE INSTALLED HIMSELF. THE CONDITION OF THE HITCH WAS QUITE RUSTY AND HE WANTED IT REPLACED, VIA THE RECALL. HOWEVER, THE DEALER STATED THE OLD HITCH WAS ADEQUATE. *JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER HAD ONLY THREE PARTS WITHIN A YEAR AND WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) APPROXIMATELY SIX MONTHS AGO. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL NOTICE # N45/NHTSA 13V-252. THIS NOTICE EXPLAINS THAT THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. CHRYSLER IS SUPPOSED TO INSPECT MY VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE ( PARTS AND LABOR ). MY CAR DOES NOT HAVE A TRAILER HITCH SO THIS NEEDS TO BE DONE. I HAVE CALLED THE LOCAL CHRYSLER DEALER IN MY AREA - ROCKLAND CHRYSLER JEEP ON ROUTE 304 IN NANUET, NEW YORK 10954 - SEVERAL TIMES. FIRST CALL WHEN I RECEIVED THE RECALL NOTICE - SEVERAL MONTHS AGO, I WAS TOLD THAT THERE IS NOTHING FOR ME TO DO AT THIS TIME, SOMEONE WOULD CONTACT ME. NO ONE EVER DID. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1 800 853 1403; I GAVE THEM MY VEHICLE IDENTIFICATION NUMBER AND ASKED FOR AN UPDATE ON THE RECALL AS I WAS CONCERNED ABOUT THE SAFETY HAZARD TO ME AND MY FAMILY. I WAS TOLD THAT MY INFORMATION WAS NOTED AND I SHOULD BE HEARING FROM THE LOCAL CHRYSLER DEALER. I AM STILL WAITING. SEVERAL WEEKS PASSED, NO ONE FROM THE LOCAL DEALER OR CHRYSLER CORP. CONTACTED ME. I CALLED ROCKLAND CHRYSLER AND MADE AN APPOINTMENT FOR MY CAR TO BE INSPECTED BY THEIR TECHNICIANS. I FURTHER REQUESTED THAT THE SAFETY CONCERN NOTED IN THIS RECALL BE DOCUMENTED BY ROCKLAND CHRYSLER. I WAS TOLD I WOULD HAVE TO LEAVE THE CAR WITH THEM FOR SEVERAL HOURS BECAUSE THE INSPECTION WAS SOMEWHAT INVOLVED. TWO DAYS BEFORE MY APPOINTMENT, ROCKLAND CHRYSLER CALLED AND TOLD ME THEY HAD TO CANCEL MY APPOINTMENT BECAUSE THE PARTS WERE ON BACK ORDER. I ASKED FOR AN E T A ON THE PARTS, WAS TOLD THEY DID NOT KNOW - "BACK ORDERED". MY COMPLAINT IS THAT THERE IS AN UNRESOLVED SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED NOW. CHRYSLER CORP. SEEMS TO BE TRYING TO AVOID ANY INVOLVEMENT. *TR

Mileage: 162,000

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL REPAIRS. *SMD THE CONSUMER STATED AFTER WAITING 90 DAYS OF NOT HEARING FROM CHRYSLER, HE CALLED CUSTOMER SERVICE AND WAS INFORMED THEY WERE STILL WORKING ON THE RECALL AND ASKED THE CONSUMER TO RE-SUBMIT HIS REQUEST FOR REIMBURSEMENT. RECALL # 13V252000. *JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR UPDATED 9/3/14*CN UPDATED 0910/2014 *JS

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS NEEDED FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WERE NOT AVAILABLE WITHIN A REASONABLE TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/14 MA

TO THIS DATE CHRYSLER HAS NOT FIXED A RECALL NOTICE ISSUED FOR A FUEL TANK HAZARD ON MY 1996 JEEP GRAND CHEROKEE . NO SPECIFIC DATE GIVEN ON REPAIR DATE. CHRYSLER SAY THEY DO NOT HAVE THE PARTS. *JS

Mileage: 196,000

THE FUEL TANK HAS TWO STRUCTURAL STRAPS TO ENSURE THE TANK IS SAFELY ATTACHED TO THE FRAME. ASSUMING BOTH STRAPS ARE FABRICATED TO THE SAME SPECIFICATIONS BOTH SHOULD BE IN, MORE OR LESS, THE SAME CONDITION AS THEY ARE LOCATED NEXT TO EACH AND EXPERIENCE THE SAME LEVEL OF WEAR AND TEAR. MY VEHICLE HAS ONE STRAP THAT IS IN FINE CONDITION. THE SECOND STRAP HAS RUSTED THROUGH AND NO LONGER PROVIDES THE DESIGNED SUPPORT FOR THE FUEL TANK. CHRYSLER'S POSITION IS THIS IS DUE TO WEAR AND TEAR AND REFUSED TO ACKNOWLEDGE THE DISPARITY BETWEEN THE CONDITION OF EACH STRAP. CHRYSLER HAS HAD ISSUES WITH THESE STRAPS. I BELIEVE IT CAN BE REASONABLY ASSUMED THAT CHRYSLER IS CULPABLE AND SHOULD REPLACE THE DETERIORATED STRAP AT THEIR COST GIVEN THE RISK ASSOCIATED WITH THE CONDITION. I RESPECTFULLY REQUEST THAT THE SAFETY BOARD PRESENT MY CASE TO CHRYSLER TO MAKE ME WHOLE. *TR

Mileage: 280,000

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THIS PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

I HAVE BEEN ADVISED YEARS AGO OF A RECALL N45/NHTSA 13V-252 ON THIS VEHICLE. THE DEALERSHIP CONTINUALLY ADVISES THAT THEY DO NOT HAVE THE PARTS. HOW CAN THEY NOT HAVE PARTS FOR A TRAILER HITCH, AND HOW COULD IT TAKE YEARS TO GET THOSE PARTS? I BELIEVE THEY ARE SIMPLY HOPING THE CONSUMER GIVES UP ON GETTING THESE DONE ON AN OLDER VEHICLE. UPDATED 06/19/14

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT THE DEFECT COULD POTENTIALLY BECOME LIFE TREATING AND THE MANUFACTURED HAD YET TO PRODUCE A PROPER SOLUTION. THIS RECALL WAS ISSUED JUNE 19, 2013 AND THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FUEL TANK FELL FROM THE VEHICLE DUE TO THE STRAPS FRACTURING FROM CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL TANKS AND STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 219,000. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE GAS TANK AND STRAPS WERE REPLACED.

Mileage: 175,000

JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD

THIS IS A COMMONLY KNOWN DEFECT WITH THESE JEEPS WHICH HAS NEVER BEEN ADEQUATELY ADDRESSED BY THE NHTSA. SOMEONE IS GOING TO GET KILLED IF THE MANUFACTURER IS NOT HELD RESPONSIBLE. INFAMOUS STALLING PROBLEM. WHETHER GOING 10 MPH OR 70 MPH, VEHICLE WILL STALL WITH NO WARNING. GENERALLY WILL RE-START AFTER TURNING OFF IGNITION, BUT NOT ALWAYS IMMEDIATELY. ON MY JEEP, I HAVE REPLACED THE COMPUTER MODULE, CRANKSHAFT POSITION SENSOR, FUEL PUMP, FUEL FILTERS, MAF SENSOR, DISTRIBUTOR CAP, ROTOR, PLUGS AND PLUG WIRES. I HAVE HAD THE COMPUTER MODULE WIRING HARNESS REWORKED. STILL STALLS, AND I HAVE BEEN FORCED TO PARK THE JEEP FOR SAFETY REASONS. *TR

Mileage: 148,000

S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM COMPLAINT REGARDING A 1996 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HIS WIFE WAS REAR ENDED WHILE DRIVING. UPON IMPACT, THE REAR OF THE JEEP WHERE THE GAS TANK WAS LOCATED IMMEDIATELY BURST INTO FLAMES. THE CONSUMER'S WIFE WAS BURNED TO DEATH. THE CONSUMER STATED THE JEEP WAS DESIGNED WITH AN UNPROTECTED FUEL TANK LOCATED IN THE MOST VULNERABLE POSITION BEHIND THE AXLE AND BELOW THE BUMPER WITH NO TYPE OF PROTECTION.*JB UPDATED 10/06/10*JB

EVERY TIME I FILL UP MY 96 JEEP GRAND CHEROKEE LAREDO AT A GAS STATION I NEED TO PUMP IT IN SLOWLY AND MANUALLY. THE NOZZLE, IF SET ON HIGH OR LOW IMMEDIATELY CLICKS OFF. IF IT DOES NOT SHUT OFF, IT SPEWS FUEL OUT OF THE FILLER. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 2 YEARS. THIS HAPPENS REGARDLESS OF HOW MUCH FUEL IS IN THE TANK BEFORE I START THE FILLING PROCESS. PUMPING THE FUEL MYSELF IS GETTING OLD. I LIVE IN NJ WHERE THE CUSTOMER IS TECHNICALLY NOT ALLOWED TO DO THIS AS OUR STATIONS ARE FULL SERVICE AND THIS MUST BE DONE BY AN ATTENDANT. FORTUNATELY, I GO TO THE SAME STATION AND THEY ARE USED TO ME DOING IT MYSELF. OTHERWISE THE ATTENDANT HAS TO BABYSIT THE NOZZLE AND PUMP IT IN SLOWER THAN THE SLOW SETTING. I HAVE TRIED OTHER BRAND GAS STATIONS AND STILL HAVE THE OVERFLOW PROBLEM. *TR

Mileage: 140,000

MY VEHICLE STALLS WHEN IT IS HOT OUTSIDE. I HAVE HAD THE COIL REPLACED THEN I HAD THE CATALYTIC CONVERTER REPLACED AND O2 SENSOR AND IT STILL STALLED ON START UP. I TOOK IT TO THE DEALERSHIP AND IT STALLED AND THEY TOLD ME IT WAS MY FUEL PUMP. I SPENT 965 ON A FUEL PUMP I DIDN'T NEED BECAUSE IT IS STILL STALLING AND THEY HAVE NO CLUE WHY. I SEEN THIS PROBLEM ON MEAN FORUMS. I THINK THE DEALER SHOULD BE AWARE OF THIS PROBLEM AND SHOULD KNOW HOW TO FIX THEM NOT MAKE SOMEONE SPEND A THOUSAND DOLLARS ON A MIGHT. *TR

Mileage: 144,000

JUST OVER A YEAR AGO, MY 1996 JEEP GRAND CHEROKEE LAREDO ENCOUNTERED A DEFECTIVE FUEL PUMP. AS I WAS IN THE PROCESS OF PROCURING A REPLACEMENT PUMP, A FRIEND TOLD ME TO CHECK FOR RECALLS/TSB'S ON IT AS HE HAD EXPERIENCED MANY FUEL PUMP PROBLEMS WITH THESE. THERE WERE, I BELIEVE TWO TSB'S INVOLVING MY VEHICLE SO I CALLED CHRYSLER. THEY TOLD ME TO TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE PROBLEM WAS THE PUMP. I TOLD HER I HAD ALREADY DONE THAT. SHE TOLD ME THAT THEY HAD TO DETERMINE IT AND IF IT WAS THE PUMP, CHRYSLER WOULD COVER THE REPAIR. I HAD IT TOWED TO CHRYSLER ($65) AND THEY INDEED FOUND IT WAS A DEFECTIVE FUEL PUMP AND REPLACED IT AND I WAS CHARGED OVER $600 FOR THE REPAIR. AFTER THE FACT, CHRYSLER DECLINED TO PAY FOR WHAT THEY PROMISED. I HAD FOUND A REPLACEMENT PUMP THAT I WAS PREPARED TO INSTALL MYSELF FOR $163 AND HAD CHRYSLER BEEN HONEST AND DECLINED TO COVER THE REPAIR, I WOULD HAVE ACCOMPLISHED IT MYSELF FOR $163 AND BEEN ABLE TO GO ON VACATION TO THE OUTER BANKS INSTEAD OF PAYING ALMOST $700 AND HAVING TO CANCEL MY VACATION. I HAVE CONTACTED , EMAILED, ETC MANY PEOPLE AT CHRYSLER TO NO AVAIL. I HAVE SINCE LEARNED THAT WHEN YOU DEAL WITH CHRYSLER, YOU BETTER GET IT IN WRITING! PLEASE HELP IF YOU CAN!. *NM

Mileage: 121,000

DT: THE CONSUMER STATES THAT JULY 2, 2005 HE WAS DRIVING 20 MPH AND THE GAS TANK FELL OFF OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENT CAME TO THE SCENE AND THE FIRE DEPARTMENT FILED A INCIDENT REPORT #4403-05 WITH THE SIOUX FALLS FD. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SERVICE WHERE HE DID BUSINESS. THE REAR PASSENGER STRAP RUSTED THROUGH AND BECAUSE OF THE WEIGHT OF THE TANK THE OTHER STRAP RUSTED AS WELL. THE STRAPS HAVE BEEN REPLACED. HE STILL HAS ONE OF THESE STRAPS. THERE IS A JEEP FILE NUMBER 13747938. JEEP WAS NOT COMPENSATING DUE TO AGE AND MILES ON THE VEHICLE. THE GAS TANK WAS PUNCTURED AFTER IT FELL OFF. THE VEHICLE HAS BEEN MAINTAINED AND THERE HAVE BEEN NO ACCIDENTS. THE CONSUMER BOUGHT THE VEHICLE FROM HIS SON WHO ORIGINALLY LEASED IT FROM BAXTER JEEP IN OMAHA, NE.*AK

Mileage: 119,900

THE GAS TANK IS MADE OF PLASTIC WHICH CLOGS THE FUEL PUMPS. CONSUMER STATES THE VEHICLE HAS LEFT HER STRANDED THREE TIMES. CONSUMER CONTACTED THE DEALER. CONSUMER WAS TOLD THE THAT IT WAS THE GAS SHE WAS USING.*AK

Mileage: 75,950

ENGINE DID NOT RUN DUE TO FUEL TANK COATING COMING OFF. THIS COATING IS THERE TO PROVIDE ADDED ASSURANCE THAT THERE BE NO FUEL LEAK (AND A FIRE) IF THE PLASTIC WALL OF THE TANK LEAKS (ON ITS OWN OR AFTER A CRASH). THUS THERE IS A FIRE SAFETY HAZARD.*AK THE MANUFACTURER AND DEALER WILL NOT REPLACE THE TANK (EVEN AFTER 3 RECURANCES OF THE ENGNE RUNNING PROBLEM, DUE TO THE COATING COMING OFF THE TANK WALL AND CLOGGING THE FUEL FILTER AND - IN 1 CASE - EVEN THE FUEL PUMP). THEY, INSTEAD, FLUSH THE TANK (REMOVING EVEN MORE COATING) AND RE-INSTAL IT. I AM NOW USING A TANK WITH PROBABLY VERY LITTLE FIRE-PROTECTION COATING. I FEEL THIS IS A HUGE SAFETY PROBLEM.

I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *JB

Mileage: 65,942

ON DECEMBER 12, 2003, FOR THE SECOND TIME IN THREE YEARS, THE FUEL PUMP ON OUR JEEP FAILED. IN DISCUSSING THE FAILURE WITH TWO DIFFERENT MECHANICS AND THEN WITH OUR LOCAL JEEP DEALER, I WAS ADVISED THAT JEEP HAD DETERMINED THAT THE GAS TANK FOR THIS VEHICLE IS SUBJECT TO CORROSION WHEREBY MINUTE PARTICLES FLOAT IN THE TANK AND CAN TRAVEL INTO THE FUEL PUMP (THE FILTER THAT JEEP PUTS IN THESE CARS IS NOT DESIGNED TO TRAP THESE SMALL PARTICLES) CAUSING THE FUEL PUMP TO FREEZE. I WAS ADVISED BY THE JEEP DEALERSHIP THAT A TSB WAS ISSUED IN 1997 REGARDING THIS FAILURE (I BELIEVE IT IS TSB 140697). I NOTE THAT THERE ARE AT LEAST 42 REPORTS OF SIMILAR PROBLEMS ON YOUR WEBSITE. THIS IS A SAFETY PROBLEM THAT JEEP HAS REFUSED TO ACKNOWLEDGE OR TAKE ANY RESPONSIBILITY FOR.*AK

Mileage: 58,000

I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *LA

Mileage: 65,942

FUEL TANK FAILURE CAUSING DEBRIS TO GO INTO FUEL PUMP CAUSING FUEL PUMP FAILURE AND VEHICLE TO BREAKDOWN. THIS PROBLEM, IF NOT CORRECTED WILL CAUSE FUEL LEAKAGE, AND POTENTIAL FIRE. *LA

Mileage: 96,500

THREE FUEL PUMPS HAVE FAILED IN THREE YEARS. WE HEAR THE PAINT CHIPS IN THE FUEL TANK AND CAUSES CLOGS THE FUEL PUMP AND RUINS THEM ($875.00 FOR EACH FUEL PUMP). *NLM

WHILE STOPPED AT AN INTERSECTION THE REAR OF THE JEEP GRAND CHEROKEE WAS STRUCK BY AN ISUZU, DRIVEN APPROCIMATELY 40 MILES PER HOUR. THE CRASH RESULTED IN A FIRE IN THE REAR OF THE CHEROKEE AND THE DRIVER OF THE ISUZU BEING BURNED TO DEATH. PLACEMENT OF THE FUEL TANK WAS CLAIMED TO BE RESPONSIBLE FOR THE POST ACCIDENT FIRE. *DT *JB

I OWN A 1996 GRAND JEEP CHEROKEE,HAVE WENT THOUGH 4 FUEL PUMPS IN 4 MONTHS, NOW THEY SAY ITS A DEFECT IN THE GAS TANK,ITS ERRODING INSIDE WHICH CAUSES THE FUEL PUMP TO SIEIZE UP,I NOW HAVE TO REPLACE THE GAS TANK AT THE COST OF 402.00.I HAVE BEEN STANDED,AND NOW AM CONCERNED WHAT IF I'M IN A ACCIDENT(REAR END) IF MY TANK IS ERRODING ISN'T THEY A BIGGER CHANCE OF IT EXPLODING? I FEEL THAT DAIMLER SHOULD REPLACE THE DEFECTED GAS TANKS,I KNOW JUST IN MY AREA THERE ARE AT LEAST 4 OTHER WITH THE SAME PROBLEM.HOW MANY OF US ARE RIDING AROUND WITH DEFECTED GAS TANKS?

Mileage: 68,000

FUEL PUMP DOESN'T WORK BECAUSE INSIDE OF THE TANK FLAKES OFF WHICH CLOGS UP FUEL PUMP. DEALER STATES PARTS ARE UNAVAILABLE. *AK FUEL TANK AND PUMP ASSEMBLY ALL REPLACED. *TT

CONSUMER IS HAVING PROBLEMS WITH THE FUEL PUMP. SHE STATED THAT THERE IS A REAL STRONG GAS SMELL. DEALER WAS CONTACTED AND STATED THAT THE FUEL PUMP IS DEFECTIVE. THEY ALSO SAID THAT THIS HAS HAPPENED THREE TIMES. PH

CONSUMER STATES THAT THE FUEL TANK ASSEMBLY IS CRACKED CAUSING FUEL TO LEAK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB

Mileage: 68,000

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED. DEALER NOTIFIED. TS

FUEL PUMP FAILED WHILE PARKED. PUMP REPLACED WITH OEM PART. FAILED 3 DAYS LATER AFTER DRIVING ABOUT 30 MILES. MECHANIC REPORTS THAT GAS TANK WAS CLEAN AND NO PROBLEMS APPEARED. ONLY MAJOR BRAND GASOLINE HAS BEEN USED IN THIS VEHICLE. A RECALL SHOULD BE ISSUED ON THIS PROBLEM AS IT COULD CAUSE A SERIOUS ACCIDENT IF THE ENGINE STALLED DUE TO FUEL FAILURE. IN ADDITION THIS APPEARS TO BE A MANUFACTURES RELATED PROBLEM. THIS RECURRING PROBLEM ALSO CAUSES AND CORRIDED OF CONFIDENCE IN THE VEHICLE AND WILL RELATE TO A DECREASE IN THIS VEHICLES POPULARITY. DT

MOISTURE AND BACTERIA GETS INTO THE FUEL PUMP LINES WHICH CAUSES THE FUEL TO CLOG UP THE LINES AND DAMAGE THE FUEL PUMP. THIS RESULT IN THE VEHICLE CUTTING OF WILL DRIVING. TS

FUEL PUMP DIED ON BUSY HIGHWAY CREATING SAFETY PERIL. POLICE HAD TO BE CALLED. DT

JEEP REQUIRED PLASTIC GAS TANK TO BE REPLACED IN ORDER TO WARANTEE 600 DOLLAR NEW FUEL PUMP. BILL TO REPLACE FUEL PUMP AND GAS TANK WAS 1300 WITH LABOR. THIS IS NOT RIGHT. IF GAS TANK IS FAILING DUE TO GAS ADDITIVES THIS SHOULD BE RECALL/REPLACEMENT BY JEEP. THIS CAR HAS BEEN WELL MAINTAINED. DT

THE FUEL PUMP IS BEING REPLACED THE 3RD TIME TODAY IN 3 MONTHS. DT

I UNDERSTAND THAT EARLIER MODEL YEARS HAVE A RECALL OR SOMETHING SIMILAR BECASUE OF A COATING USED ON THE INSIDE OF THE GAS TANK THAT GETS EATEN AWAY OVER TIME BY AN ADDITIVE IN THE GAS THAT IS USED IN THE NORTH. THIS LINING THEN CLOGS THE PUMP AND FILTER CAUSING FAILURE. THE COST OF PARTS AND LABOR ENDIED UP BEING OVER 800 DOLLARS. IF THIS IS A KNOWN PROBLEM WHY ISN'T IT TAKEN CARE OF? MR

VEHICLE WOULDN'T START AND WAS TOWED TO DEALER. DEALER DETERMINED FUEL TANK WAS DECOMPOSING. FUEL TANK, SENDING UNIT, FILTER, AND FUEL PUMP DAMAGED BEYOND REPAIR AND REPLACED AT COST OVER $1,200. NOT COVERED BY ANY WARRANTY. ALL PARTS IN STOCK; REPAIRS COMPLETED SAME DAY.*AK

PROBLEM WITH SLUDGE BUILD UP IN FUEL TANK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

TECHNICIAN INFORMED CONSUMER THAT WIRE ON FUEL PUMP MELTED DOWN. IT COULD HAVE STARTED A FIRE WITHIN FUEL PUMP. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHEN ADDING GAS PUMP DOES NOT STOP WHERE IT SHOULD, GAS KEEPS LEAKING OUT ALL OVER THE ROAD. CONSUMER STATES THIS IS VERY UNSAFE. DEALER HAS BEEN CONTACTED.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

UPON STARTING VEHICLE WILL NOT START. CONSUMER TOOK VEHICLE TO A CERITIFIED MECHANIC, AND HE STATED THAT IT WAS FUEL PUMP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

I WAS STRANDED DUE TO FUEL PUMP FAILURE. DEALER SAID THIS IS DUE TO FAULTY MANUFACTURE OF FUEL TANKS IN 1996 JEEP GRAND CHEROKEES AND I MUST REPLACE FUEL PUMP AND TANK. DEALER WILL NOT COVER MY $1,200. EXPENSE PLUS TOWING COSTS. I HAVE BEEN WITHOUT MY CAR FOR 1 WEEK SO FAR...IT IS ESTIMATED TO BE ANOTHER TWO WEEKS UNTIL THE FUEL TANK ARRIVES FROM BACK ORDER. APPARENTLY IT IS ON BACK ORDER BECAUSE THE PART HAS TO BE REPLACED FOR SO MANY OTHERS. CHRYSLER DOES NOT WANT TO ISSUE A RECALL BECAUSE IT IS COSTLY, BUT IT IS THE RIGHT THING TO DO. A RECALL NEEDS TO BE ISSUED. FAULTY MANUFACTURE SHOULD BE COVERED BY THE MANUFACTURER. *AK

I WAS STRANDED DUE TO FUEL PUMP FAILURE. DEALER SAID THIS IS DUE TO FAULTY MANUFACTURE OF FUEL TANKS IN 1996 JEEP GRAND CHEROKEES AND I MUST REPLACE FUEL PUMP AND TANK. DEALER WILL NOT COVER MY $1,200. EXPENSE PLUS TOWING COSTS. I HAVE BEEN WITHOUT MY CAR FOR 1 WEEK SO FAR...IT IS ESTIMATED TO BE ANOTHER TWO WEEKS UNTIL THE FUEL TANK ARRIVES FROM BACK ORDER. APPARENTLY IT IS ON BACK ORDER BECAUSE THE PART HAS TO BE REPLACED FOR SO MANY OTHERS. CHRYSLER DOES NOT WANT TO ISSUE A RECALL BECAUSE IT IS COSTLY, BUT IT IS THE RIGHT THING TO DO. A RECALL NEEDS TO BE ISSUED. FAULTY MANUFACTURE SHOULD BE COVERED BY THE MANUFACTURER. *AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

WHEN TRYING TO START VEHICLE IT WOULD NOT START. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED A FUEL PUMP. PLEASE ADD VIN. *AK

VEHICLE WOULD NOT START, HAD VEHICLE TOWED TO DEALER. DEALER ADVISES THAT FUEL TANK IS DECOMPOSING AND HAS COLLAPSED, CAUSING FUEL PUMP TO FAIL. DEALER WILL REPLACE FUEL TANK AND PUMP UNDER EXTENDED WARRANTY. ADVISED TANKS ARE ON BACK ORDER AND REPAIR DATE IS UNDETERMINED. HAVE HAD RENTAL THROUGH EXTENDED WARRANTY PLAN FOR TEN DAYS. DEALER WILL ALLOW FIVE DAYS OF CAR RENTAL AT THEIR COST. WILL TAKE LONGER THEN FIVE DAYS TO RECEIVE PUMP AND WILL BE WITHOUT A VEHICLE.

FUEL PUMP CONTINUES TO FAIL WITHOUT WARNING OR INDICATIONS. *AK

HAVE INSTALLED TWO FUEL PUMPS WITHIN A TWO MONTH INTERVAL. BEING TOLD BY DEALERSHIP REPAIR THAT IT COULD BE FAULTY PUMPS OR CORROSIVE FUEL TANK.*AK

FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.

FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.

ACCORDING TO MY MECHANIC, CHRYSLER IS AWARE OF THE PROBLEM WITH THE FUEL PUMP IN THE 1996 AND 1997 MODELS GRAND CHEROKEE. I AM VERY DISTURBED THAT KNOWING THIS PROBLEM EXITS, THE COMPANY STILL CHARGES OVER $600 FOR THE PART. CURRENTLY, I AM A FIRST YEAR MEDICAL STUDENT. ON ALL 3 OCCASIONS THAT THE CAR WOULD NOT START, I HAD MAJOR EXAMS TO GET TO. NOT ONLY DOES THIS JEOPARDIZE MY ACADEMIC CAREER, BUT ALSO DISRUPTS MY FOCUS AND CONCENTRATION OVERALL. FOR THESE REASONS, I PLAN TO GET RID OF THIS VEHICLE AND HAVE LOST ANY FAITH I HAD PREVIOUSLY IN OWNING AN AMERICAN-MADE VEHICLE.*AK

THIS IS A REPEAT SUBMISSION, THE FIRST ONE WAS SUBMITTED ON NOVEMBER 22, 2001. FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800 TO CONSUMER. ONE MONTHE AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPOLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOPUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK

THE PLASTIC GAS TANK IN THE 1996 JEEP CHEROKEE APPEARS TO DEFORM DUE TO AGING AND PLASTIC "CREEP" SO THAT THE SEAL AROUND THE FUEL PUMP MODULE LEAKS. OFTEN THE LEAK IS SEVERE. MY CHEROKEE LEAKED SEVERAL GALLONS WHEN I ATTEMPTED TO FILL THE TANK. REPLACEMENT OF GASKETS, ETC., DOES NOT REPAIR THE PROBLEM. I DISCOVERED THAT THERE HAVE APPARENTLY BEEN A LARGE NUMBER OF RECENT FAILURES OF THIS TYPE, AS REPLACEMENT TANKS ARE ON LONG BACKORDER. THE LEAK IS A FIRE HAZARD. *AK

FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800. ONE MONTH AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK

I HAD HEARD THAT THE 1996 JEEP GRAND CHEROKEE HAD NUMEROUS PROBLEMS WITH ITS FUEL PUMP. NOW I AM FINDING OUT THAT THERE IS A COSTLY PROBLEM, AS WELL AS A POTENTIALLY DANGEROUS ONE WITH MINE. ONE MONTH AGO I HAD TO REPLACED THE FUEL PUMP, BECAUSE THE CAR WOULD NOT START. NOW ONE MONTH LATER, THE NEW FUEL PUMP HAS GONE BAD AND BOTH IT AND THE FUEL TANK HAVE TO BE REPLACED. $800 THE FIRST AND PERHAPS A $1000 OR MORE THE SECOND TIME. CAN'T SOMEONE DIRECT CHRYSLER TO RECALL THE 1996 JEPP GRAND CHEROKEE TO CORRECT THIS PROBLEM? LETTERS TO CHRYSLER DO NOT EVEN BRING ABVOUT A RESPONSE.*AK

I HAD HEARD THAT THE 1996 JEEP GRAND CHEROKEE HAD NUMEROUS PROBLEMS WITH ITS FUEL PUMP. NOW I AM FINDING OUT THAT THERE IS A COSTLY PROBLEM, AS WELL AS A POTENTIALLY DANGEROUS ONE WITH MINE. ONE MONTH AGO I HAD TO REPLACED THE FUEL PUMP, BECAUSE THE CAR WOULD NOT START. NOW ONE MONTH LATER, THE NEW FUEL PUMP HAS GONE BAD AND BOTH IT AND THE FUEL TANK HAVE TO BE REPLACED. $800 THE FIRST AND PERHAPS A $1000 OR MORE THE SECOND TIME. CAN'T SOMEONE DIRECT CHRYSLER TO RECALL THE 1996 JEPP GRAND CHEROKEE TO CORRECT THIS PROBLEM? LETTERS TO CHRYSLER DO NOT EVEN BRING ABVOUT A RESPONSE.*AK

FUEL PUMP FAILED IN MARCH 2001 AND IN OCT 2001, DEALERS BELIEVES FUEL TANK IS DECOMPSING, CAUSING FUEL PUMP TO FAIL, REPLACING FUEL TANK. *AK

FUEL PUMP FAILED IN MARCH 2001 AND IN OCT 2001, DEALERS BELIEVES FUEL TANK IS DECOMPSING, CAUSING FUEL PUMP TO FAIL, REPLACING FUEL TANK. *AK

A PRIVATE MECHANIC DETERMINED THAT INTERIOR OF FUEL TANK CORRODED WHICH EVENTUALLY CAUSED A FAILURE OF FUEL PUMP. *AK. *ET

A PRIVATE MECHANIC DETERMINED THAT INTERIOR OF FUEL TANK CORRODED WHICH EVENTUALLY CAUSED A FAILURE OF FUEL PUMP. *AK. *ET

FUEL PUMP FAILED. DEALER STATED THAT FAULTY FUEL TANK LINER DISINTEGRATED CAUSING THE PUMP TO CLOG AND FAIL. VEHICLE HAS NO DAMAGE. MANUFACTURER SHOULD COVER REPLACEMENT. FUEL TANKS SHOULD NOT FAIL. ESTIMATE COST OF REPAIRS FOR FUEL TANK AND PUMP IS $1000.00.

THE HPTP FUEL TANK CAUSE FOUR FUEL PUMPS TO BE REPLACED IN FIVE WEEKS. CHRYSLER CUSTOMER SERVICE IS AWARE OF THE DELAMINATION PROBLEM WHICH CAUSES PARTICLES TO CLOG THE FILTER AND INCREASE PRESSURE CAUSING THE PUMPS TO FAIL. CHRYSLER CUSTOMER SERVICE REPORTED THAT THE INCIDENT COUNT DIDN'T JUSTIFY A RECALL. THE COST OF REPAIRS TO DATE IS APPROXIMATELY $900.00. *AK

THE FUEL PUMP FAILED BECAUSE THE FUEL TANK LINER WAS BEGINNING TO COME APART AND PARTS OF THE LINER WERE CLOGGING THE FUEL PUMP CAUSING IT TO FAIL. COULD THIS LINER/FUEL BLADDER FAILURE POSSIBLY RESULT IN SERIOUS FIRE OR INJURY/DEATH BECAUSE OF FAILURE?

THE FUEL PUMP FAILED BECAUSE THE FUEL TANK LINER WAS BEGINNING TO COME APART AND PARTS OF THE LINER WERE CLOGGING THE FUEL PUMP CAUSING IT TO FAIL. COULD THIS LINER/FUEL BLADDER FAILURE POSSIBLY RESULT IN SERIOUS FIRE OR INJURY/DEATH BECAUSE OF FAILURE?

JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.

AT 40000 MILES VEHICLE WAS AT A STOP IN PARK, CONSUMER THEN PUT VEHICLE IN REVERSE, AND VEHICLE DID NOT MOVE. LESS THAN A MINUTE LATER, VEHICLE SUDDENLY WENT BACKWARD. GEAR INDICATOR SHOWED IT WAS IN REVERSE. DEALER SUGGESTED CONSUMER MIGHT HAVE HAD VEHICLE SERVICED, AND WRONG TRANSMISSION FLUID WAS USED. SINCE THEN, THIS HAPPENED AT LEAST 4 MORE TIMES, ALSO, ONCE VEHICLE WAS PUT IN DRIVE FROM PARK, AND IT TOOK ABOUT A MINUTE BEFORE VEHICLE LURCHED FORWARD. GEAR SELECTOR ALSO SHOWED IT WAS IN DRIVE. DEALER COULD NOT REMEDY.*AK FUEL PUMP ASSEMBLY AND FUEL TANK WAS REPLACED, VEHICLE WOULD CRANK, BUT WOULD NOT START. *SLC

VEHICLE WOULD NOT START. TOWED TO DEALER, REPLACED FAILED FUEL PUMP. ON 15 JUNE, 2001 VEHICLE AGAIN DID NOT START. DEALER REPLACED FAILED FUEL PUMP. SECOND FUEL PUMP LASTED 25 MILES BEFORE IT TOO FAILED. DEALER STATED IT WAS A KNOWN PROBLEM WITH CHRYSLER.*AK AT TIMES VEHICLE WILL NOT MOVE WHEN PUT IN GEAR. *SLC

SINCE 1998 I HAVE HAD NUMEROUS PROBLEMS WITH MY JEEP STRANDING ME DUE TO A FUEL PUMP FAILURE. I HAD MY JEEP TOWED NOW 5 TIMES FOR THIS PROBLEM. WHEN THE DEALER FINALLY GETS THE TIME, A DAY OR TWO LATER THE JEEP WOULD START. THEN AGAIN IN TWO WEEKS THE SAME PROBLEM WOULD OCCUR. AND THEY TELL ME THAT THERE IS NOTHING WRONG WITH IT. NOW JUST RECENTLY IT AGAIN HAS DONE THE SAME THING AND THE MECHANIC TOLD ME IT IS THE FUEL PUMP AGAIN. I HAVE READ NUMEROUS OTHER COMPLAINTS CONCERNING THE SAME ISSUE, AND WAS WONDERING IF YOU COULD PLEASE HELP ME WITH THIS PROBLEM. IT IS REALLY BAD WHEN YOU HAVE TO BE AFRAID TO TAKE A TRIP WITH A VEHICLE YOU DON'T EVEN KNOW IF YOU CAN RELY ON. PLEASE GET BACK TO ME AND LET ME KNOW WHAT STEPS I CAN TAKE IN RESOLVING THIS PROBLEM.*AK

THE FUEL GAGE DOES NOT PROPERLY INDICATE THE AMOUNT OF FUEL IN THE TANK. THE ELECTRICAL SYSTEM SHORTS FREQUENTLY, LOCKING AND UNLOCKING THE DOORS, OPENING AND SHUTTING WINDOWS BY ITSELF. THE ALARM SYSTEM ALSO SHORTS FREQUENTLY, DOING THE SAME THING.

CAR WENT INTO REVERSE WHEN PARKED "PARK" REVERSED INTO A TREE DOWN THE DRIVEWAY AT ABOUT 10 MPH. THERE WAS EXTENSIVE DAMAGE TO THE REAR END. THEN, TWO MONTHS LATER, I WAS PARKED IN PARK IN FRONT OF OUR FARM GATE, MOTOR RUNNING, WHEN I HOPPED OUT TO GET THE MAIL FROM THE BOX ACROSS THE LANE. AS I STARTED TO LEAVE THE OPEN DOOR, THE CAR STARTED TO MOVE FROM THE STOPPED POSITION IN REVERSE. I RAN ALONGSIDE AND JUMPED BACK IT AND STOMPED ON THE BRAKE. IT WAS THIS TIME THAT I LOOKED AT THE GEAR SHIFT AND NOTED THAT IT HAD MOVED FROM THE PARK POSITION TO A PLACE JUST ABOVE THE R FOR REVERSE BUT INDEED WAS IN REVERSE! MY BODY SHOP PERSON HAD INFORMED ME OF ANOTHER JEEP OWNER WHO WAS PINNED AGAINST HIS GARAGE DOOR WHEN HIS JEEP GRAND CHEROKEE WENT FROM PARK INTO REVERSE. I CAN GET HIM TO GET IN TOUCH WITH THIS ORGANIZATION. THE DEALERS RESPONSE TO ME WAS "I PROPBABLY DID NOT HAVE IT IN GEAR PROPERLY AND DID I HAVE THE PARKING BRAKE ON?" BELIEVE ME WHEN I SAY.....I SURE PUT IT ON NOW AND CHECK IT DOUBLE BUT SURE DON'T TRUST IT ENOUGH TO IDLE IN PARK......ALTHOUGH AFTER DRIVING FOR 35 YEARS I HAVE NEVER HAD THE PROBLEM WITH OTHER CARS OR TRUCKS! THE FUEL PUMP HAD EVIDENTLY BEEN A PROBLEM FOR THEM AS THE DEALER SAID THAT THERE HAVE BEEN SEVERAL FAILURES "BUT NO RECALL" THE PUMP HAS TO BE REPLACED BY FACTORY PART AT $500 PLUS DOLLARS WITH AN ADDITIONAL $700.00 FOR LABOR TO INSTALL "AND EVEN THEN, WE CAN'T GUARANTEE IT BUT FOR 6 MONTHS! THANKS TO THE LA TIMES FOR THE ARTICLE ON THE JEEP REVERSE PROBLEM AND I WILL BET YOU THAT THERE ARE MORE THAN A "SMALL' NUMBER OF COMPLAINTS REGARDING THIS ISSUE.*AK

FUEL PUMP FAILED ON TWO OCCASIONS WHILE DRIVING . FUEL PUMP AND TANK HAVE BEEN REPLACED. MANUFACTURER HAS BEEN NOTIFIED.*AK

FUEL PUMP FAILED ON TWO OCCASIONS WHILE DRIVING . FUEL PUMP AND TANK HAVE BEEN REPLACED. MANUFACTURER HAS BEEN NOTIFIED.*AK

POSSIBLE CHEMICAL IMBALANCE IN THE FUEL TANK MAY HAVE CAUSED SLUDGE IN THE TANK WHICH IN TURNED CAUSED THE FUEL PUMP TO GO BAD ON THREE OCCASION RESULTING IN THE VEHICLE NOT STARTING, THE DEALER REPLACED THE TANK AND THE FUEL PUMP ON NUMEROUS OCCASIONS. NLM

THE VEHICLE WOULD NOT START DUE TO FUEL PUMP FAILURE. THE FUEL TANK WAS ALSO DETERIORATING BECAUSE IT WAS MADE OF PLASTIC. *YH

FUEL PUMP FAILED /HARD TO START /$800.00 TO REPLACE IS A JOKE PLEASE HELP!!!!!!*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

UPON ATTEMPTING TO RESTART VEHICLE IT WOULD NOT RESTART DUE TO FUEL PUMP WHICH NEEDED REPLACEMENT. FUEL PUMP HAS BEEN REPLACED FIVE TIMES. *AK THE MANUFACTURER SAYES FUEL PUMP FAILURE WAS DUE TO BAD GAS. *YH

VEHICLE HAD FIVE FUEL PUMPS REPLACED, 3 BY AN INDEPENDENT REPAIR SHOP, AND 2 BY DEALER. ALL PARTS WERE FROM THE DEALER AUTO PARTS. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT PROBLEM MAY HAV E OCCURRED FROM CONTAMINATION IN FUEL TANK WHICH NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

HAD PROBLEM WITH FUEL PUMP FAILING DUE TO FAULTY FUEL TANK...BECAUSE OF THIS FAILURE VEHCILES LOSE FUEL TO ENGINE AND VEHICLE SHUTS DOWN(OFF) NO POWER...IF ON A HIGHWAY VEHICLE COULD SHUT DOWN AND DRIVER AND PASSENGERS ARE IN DANGER.

HAD PROBLEM WITH FUEL PUMP FAILING DUE TO FAULTY FUEL TANK...BECAUSE OF THIS FAILURE VEHCILES LOSE FUEL TO ENGINE AND VEHICLE SHUTS DOWN(OFF) NO POWER...IF ON A HIGHWAY VEHICLE COULD SHUT DOWN AND DRIVER AND PASSENGERS ARE IN DANGER.

WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC

WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC

THE FUEL PUMP HAS BEEN REPLACED FOUR TIMES AND IT HAS FAILED AGAIN AND WILLBE TOWED TO THE DEALERS TOMORROW 11/3/00. THE DEALER HAS TOLD US IT WILL COST US $900.00 TO REPLACE IT AGAIN. PLEASE LET US KNOW WHAT RECOURSE WE SHOULD PROCEED WITH. *AK

SENDING UNIT OF FUEL SYSTEM FAILS NOW WHEN FUEL REACHES 1/4 OF TANK; JEEP DEALER IS AWARE OF THE PROBLEM; A NUMBER OF INSTANCES HAVE BEEN REPORTED; CHRYSLER HOWEVER HAS NOT ISSUED A RECALL. NHTSA HAS ISSUED A RECALL ON 1997 JEEP GRAND CHEROKEES FOR THIS EXACT SAME PROBLEM. RECALL SHOULD EXTEND OVER TO 1996 MODELS AS WELL.*AK

FUEL PUMP FAILED CAUSING VEHICLE TO SHUT DOWN. *SLC

REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK

REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK

CONSUMER WAS INVOLVED IN A REAR END COLLISION IN WHICH VEHICLE CAUGHT ON FIRE DUE TO THE POSITION OF FUEL TANK. PLEASE GIVE ANY FURTHER DETAILS.*AK

VEHICLE EXPERIENCED LEAKAGES FROM FUEL FILLER NECK WHILE FILLING UP FUEL TANK. DEALER WAS NOT CONTACTED AT THIS TIME. *AK

FRONT SWAY BAR LINK AND BUSHING FAILED. ALSO, REAR WINDSHIELD WIPER MOTOR FAILED. *AK

FUEL PUMP FAILED. YH

FUEL PUMP FAILED. YH

FUEL PUMP FAILED. YH

CONSUMER CAR WOULD NOT START. CONSUMER WAS STRANDED IN THE MIDDLE OF NO WERE.

CONSUMERS CAR FUEL PUMP FAILED AND CONSUMER WAS UNABLE TO START CAR FUEL HAD LEAKED. TO TO DEALER AND THEY REPLACED PUMP AND IT BROKE AGAIN. DLR TOLD CONSUMER WOULD NEED TO REPLACE THE WHOLE FUEL TANK.

NO SUMMARY.