1996 JEEP GRAND CHEROKEE Structure Problems

89 complaints about Structure

89
Complaints
1
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (89)

Sep 20, 2016

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450,000. UPDATED 12/01/16*LJ

Mileage: 450,000

May 19, 2016

1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB

Aug 3, 2015

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRAME WAS EXHIBITING RUST. THE INDEPENDENT MECHANIC CONFIRMED THAT THERE WAS RUST ON THE FRAME AND STATED THAT IT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.

Mileage: 174,000

Jul 22, 2015

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD RECALL # 13V252000. *JB MA 09/22 UPDATED 01/04/16.*JB

Mileage: 133,443

Apr 21, 2015

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 20, 2015

MY ISSUES RELATES TO EXISTING RECALL # N45/ NHTSA 13V-252. THE RECALL INDICATES THAT VEHICLES WITHOUT A HITCH WILL HAVE A HITCH INSTALLED BY THE DEALER OR IF A HITCH WAS INSTALLED AFTER THE VEHICLE WAS SOLD THEN CHRYSLER WILL PROVIDE REIMBURSEMENT FOR THE COST. MY QUESTION IS...WHAT ABOUT THE ORIGINAL OWNERS THAT PURCHASED THE VEHICLE WITH THE HITCH AS ORIGINAL EQUIPMENT? WHY ARE THEY (WE) EXCLUDED FROM ANY REIMBURSEMENT? WHY WERE WE NOT CONSIDERED IN THE RECALL EVALUATION? I HAVE CONTACTED CHRYSLER AND HAVE BEEN GIVEN THE TYPICAL CORPORATE RUNAROUND BLAMING THEIR INABILITY TO OFFER REIMBURSEMENT ON THE NHTSA RECALL NOTICE. LOOKS LIKE THE BALLS IN YOUR COURT. *TR

Jan 15, 2015

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 30, 2014

1996 JEEP GRAND CHEROKEE. CONSUMER TOOK JEEP TO DEALERSHIP REGARDING THE REAR STRUCTURE REINFORCEMENT RECALL. HOWEVER, THE DEALER COULD NOT FIX THE VEHICLE, BECAUSE A WELD NUT BROKE LOOSE. *TA

Dec 18, 2014

1996 JEEP GRAND CHEROKEE. CONSUMER STATES THAT HE IS ENTITLED TO REIMBURSEMENT BECAUSE OF HITCHES INSTALLED AFTER THE PURCHASE. *TA CHRYSLER DENIED THE CONSUMER CLAIM FOR REIMBURSEMENT, BECAUSE THE PURCHASED A HITCH WHEN HE FIRST BOUGHT THE VEHICLE. *JB

Nov 13, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR HATCH DOOR FAILED TO OPEN AND CLOSE PROPERLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT MENTIONED THAT THE REAR HATCH DOOR WAS NOT ALIGNED PROPERLY WITH THE DOOR LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 193,871.

Mileage: 193,871

Oct 29, 2014

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO HITCH CAMPAIGN. * LD THE CONSUMER ATTACHED THE RECALL LETTER, # 13V252000. THE CONSUMER STATED THE VEHICLE HAD A HITCH, WHICH HE INSTALLED HIMSELF. THE CONDITION OF THE HITCH WAS QUITE RUSTY AND HE WANTED IT REPLACED, VIA THE RECALL. HOWEVER, THE DEALER STATED THE OLD HITCH WAS ADEQUATE. *JB

Sep 26, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) APPROXIMATELY SIX MONTHS AGO. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 12, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 19, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 30, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 29, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

Jun 5, 2014

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL REPAIRS. *SMD THE CONSUMER STATED AFTER WAITING 90 DAYS OF NOT HEARING FROM CHRYSLER, HE CALLED CUSTOMER SERVICE AND WAS INFORMED THEY WERE STILL WORKING ON THE RECALL AND ASKED THE CONSUMER TO RE-SUBMIT HIS REQUEST FOR REIMBURSEMENT. RECALL # 13V252000. *JB

May 29, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

May 28, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REMEDY. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 8/19/14*CN UPDATED 08/28/2014 *JS

May 22, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR UPDATED 9/3/14*CN UPDATED 0910/2014 *JS

May 21, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

May 21, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

May 12, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS NEEDED FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WERE NOT AVAILABLE WITHIN A REASONABLE TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/14 MA

May 2, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS PRIOR TO CONTACTING THE DEALER. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 06/09/14 *BF UPDATED 06/16/2014 *JS

Apr 17, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE A YEAR AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 11, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THIS PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

Apr 9, 2014

I HAVE BEEN ADVISED YEARS AGO OF A RECALL N45/NHTSA 13V-252 ON THIS VEHICLE. THE DEALERSHIP CONTINUALLY ADVISES THAT THEY DO NOT HAVE THE PARTS. HOW CAN THEY NOT HAVE PARTS FOR A TRAILER HITCH, AND HOW COULD IT TAKE YEARS TO GET THOSE PARTS? I BELIEVE THEY ARE SIMPLY HOPING THE CONSUMER GIVES UP ON GETTING THESE DONE ON AN OLDER VEHICLE. UPDATED 06/19/14

Mar 31, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED NHTSA HAD NOT APPROVED THE REMEDY PART TO PERFORM THE REPAIR WHICH CONTRIBUTED TO THE DELAY. THERE ARE NO FAILURES AT THIS TIME.

Mar 10, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT THE DEFECT COULD POTENTIALLY BECOME LIFE TREATING AND THE MANUFACTURED HAD YET TO PRODUCE A PROPER SOLUTION. THIS RECALL WAS ISSUED JUNE 19, 2013 AND THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Mar 6, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Feb 26, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 29, 2014 Fire

JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB

Aug 26, 2013

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD

Apr 30, 2013

JEEP ADVERTISES THAT THERE GRAND CHEROKEES CAN WITHSTAND WATER UP TO 20 INCHES DEEP. I BEG TO DIFFER AND I HAVE BEEN LIED TO. WAS DRIVING THROUGH MY NEIGHBORHOOD ON MY WAY TO A BUDDY'S HOUSE A FEW BLOCKS AWAY, I HIT A SMALL PUDDLE ON MY WAY AND MY ENGINE JUST SEIZED UP AND EVERYTHING WENT BALLISTIC. MEASURED THE PUDDLE AND IT WAS A WHOPPING INCH AND A HALF DEEP. HAD MY BUDDY TOW ME BACK HOME TO CHECK IT OUT AND LOW AND BEHOLD, THERE IT WAS, ROD #1 STICKING RIGHT THROUGH MY OIL PAN ABOUT AN INCH. BENT TO HIGH [XXX] AND SHEARED RIGHT OFF (NOTE: ALSO NOTICED THE ELECTRICAL COMPONENTS SAID "JAPAN" AND WHEN I PULLED THE OIL PAN AND PULLED THE ROD, IN BIG BOLD LETTERS "CHINA" STAMPED ON THE ROD") NOW I HAVE A 6000LB PAPER WEIGHT SITTING IN MY DRIVEWAY THAT I CAN DO NOTHING WITH. NOW IF JEEP ADVERTISES THAT THEIR VEHICLES ARE SAFE IN WATER UP TO 20 INCHES, WHY DID AN INCH AND A HALF DEEP PUDDLE HYDROLOCK MY ENGINE RESULTING IN ROD #1 BEING SHOT THROUGH THE OIL PAN AND ALL ELECTRONICS FRIED? HMMMM INTERESTING. ALSO NOTICE HOW THE FOREIGN MASS MARKET PARTS WERE THE ONLY ONES TO FAIL. SEEMS A LITTLE FISHY. IT GRINDS MY GEARS BECAUSE I HAVE BEEN A DIE HARD MOPAR ENTHUSIAST SINCE I WAS BORN, MY FATHER WORKED FOR CHRYSLER FROM THE DAY HE GRADUATED TO THE DAY HE DIED AND SLAVED FOR THE COMPANY AND THIS IS THE PRODUCTS THEY ARE SELLING TO THE AMERICAN PUBLIC. I SMELL [XXX]AND IT PAINS ME TO SAY THAT I WILL NEVER EVER PURCHASE A CHRYSLER PRODUCT FOR THE REST OF MY DAYS........SCREW CHRYSLER AND THEIR FIAT OWNED CORPORATION. I DO NOT SUPPORT FOREIGN PRODUCTS IN ANY WAY SHAPE OR FORM. [XXX]= COMPLETE CRAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 190,125

Sep 10, 2007

PAINT IS FADING AND HAS STARTED PEELING, ALSO CHIPS VERY EASILY. EXHAUST MANIFOLD IS ALSO CRACKED. THE PAINT PROBLEM HAS BEEN STEADILY GETTING WORSE SINCE I FIRST NOTICED IT APPROX. (2) YEARS AGO. THE VEHICLE WAS STILL LOUD AFTER THE MUFFLER WAS CHANGED, DEALER DIAGNOSED A CRACKED EXHAUST MUFFLER. I CONTACTED CHRYSLER WHO WOULD NOT STAND BEHIND THE FACTORY PROBLEMS. THEY STATED THE VEHICLE WAS TO OLD AND HAD TO MANY MILES ON IT. *TR

Mileage: 110,000

Sep 28, 2005

POOR PAINT QUALITY. PAINT IS PEELING OFF OF THE CAR. *NM

Mileage: 140,000

Sep 3, 2003

WHILE DRIVING AT 65MPH AND WITH OUT ANY WARNING HOOD BLEW UP, DAMAGING THE TOP OF THE VEHICLE.*AK

Nov 19, 2002

WATER LEAKING INTO PASSENGER COMPARTMENT ON RIGHT SIDE FRONT & REAR OF CAR WHEN IT RAINS. DT

Nov 12, 2002

WHILE TRAVELING AT 65 MPH, HOOD SUDDENLY FLEW UP DISTORTING CONSUMERS VISION. CONSUMER WAS ABLE TO COME TO A SAFE STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Apr 24, 2002

HINGES ON DRIVER'S AND PASSENGER'S SIDES ARE BUSTING OFF. WELDS ARE CRACKING ON BOTH DOORS. CAUSE UNKNOWN, DEALER CONTACTED. *AK

Feb 19, 2002

CONSUMER STATED THAT THERE IS A DEFECT WITH THE INSIDE PADDING COMING LOOSE FROM THE DOOR PANELS. *YD

Feb 19, 2002

CONSUMER STATED THAT THERE IS A DEFECT WITH THE INSIDE PADDING COMING LOOSE FROM THE DOOR PANELS. *YD

Feb 7, 2002

METAL DOOR FRAME EXPOSED COULD BE HAZARD IF IN ACCIDENT. *AK

Feb 6, 2002

DOOR PANEL PEELS OFF FROM WINDOW MOLDING. CONTACTED DEALER.*AK

Oct 16, 2001

ALL 4 INTERIOR DOOR PANELS CAME UNGLUED/POPPED OUT; REPAIRED 1 PANEL RIGHT SIDE PASSENGER FRONT COST $230.00 IN REPAIRS. TOO MUCH MONEY TO PAY IF ITS A DEFECT THAT APPARENTLY 20 OTHERS ARE HAVING LISTED ON THIS WEBSITE.*AK

Sep 12, 2001

WELD ON PASSENGER'S DOOR HINGE BROKE OFF. DEALERSHIP WAS AWARE OF PROBLEM. *AK

Aug 7, 2001

VEHICLE JUMPED GEARS FROM PARK TO REVERSE, CAUSING AUTOMATIC LOCKING SYSTEM TO ENGAGE, AND THE FRONT DRIVER'S SIDE DOOR TO BREAK AWAY AT HINGES. CONSUMER WAS PARKED ON A SLIGHT INCLINE. DEALER WAS NOT CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Aug 7, 2001

VEHICLE JUMPED GEARS FROM PARK TO REVERSE, CAUSING AUTOMATIC LOCKING SYSTEM TO ENGAGE, AND THE FRONT DRIVER'S SIDE DOOR TO BREAK AWAY AT HINGES. CONSUMER WAS PARKED ON A SLIGHT INCLINE. DEALER WAS NOT CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Aug 2, 2001

VINYL DOOR INSERTS (ARM RESTS) SHRINKING AND PULLING AWAY A ALL 4 DOORS. *AK

Jul 16, 2001

PANELS ON ALL DOORS IS PULLING APART. CONTACT DEALER PLEASE ADD VIN . *AK

Jul 11, 2001

HINGES ON DRIVER'S DOOR ARE CRACKING AND WILL NEED TO BE REPLACED.*AK CONSUMER STATES WHEN DOOR WAS MADE IT DID NOT ALIGN PROPERLY, THE MANUFACTUREER PUT SHIMS ON SOME DOORS TO MAKE THEM ALIGN PROPERLY, THE DOOR IS CRACKING, AND CONSUMER HAD THEM WELDED, HOWEVER THE CRACKING WILL JUST GET LARGER AND CAUSE THE DOOR TO NOT LOCK OR CLOSE, DOOR WILL NEED TO BE REPLACED. *SLC

Jul 11, 2001

HINGES ON DRIVER'S DOOR ARE CRACKING AND WILL NEED TO BE REPLACED.*AK CONSUMER STATES WHEN DOOR WAS MADE IT DID NOT ALIGN PROPERLY, THE MANUFACTUREER PUT SHIMS ON SOME DOORS TO MAKE THEM ALIGN PROPERLY, THE DOOR IS CRACKING, AND CONSUMER HAD THEM WELDED, HOWEVER THE CRACKING WILL JUST GET LARGER AND CAUSE THE DOOR TO NOT LOCK OR CLOSE, DOOR WILL NEED TO BE REPLACED. *SLC

Jul 4, 2001 Crash

THE FUEL GAGE DOES NOT PROPERLY INDICATE THE AMOUNT OF FUEL IN THE TANK. THE ELECTRICAL SYSTEM SHORTS FREQUENTLY, LOCKING AND UNLOCKING THE DOORS, OPENING AND SHUTTING WINDOWS BY ITSELF. THE ALARM SYSTEM ALSO SHORTS FREQUENTLY, DOING THE SAME THING.

Dec 22, 2000

VINYL DOOR PANEL BEGAN TO PEEL AWAY FROM DOOR BOLSTER ON BOTH FRONT DOORS AS WELL AS RIGHT REAR DOOR. *AK

Dec 5, 2000

THIS VEHICLE HAS COST US OVER $3,000 IN THE FIRST 1 YEAR AND HALF WE HAVE OWNED IT. I HAVE NEVER OWNED A VEHICLE WITH THIS LITTLE OF MILEAGE AND HAD EVERYTHING GO UP. WE FEEL THIS AUTO IS A TOTAL LEMON AND PEOPLE SHOULD BE MADE AWARE OF THE PROBLEMS OF THIS PARTICULAR VEHICLE. WE HAVE NEVER TOWED ANYTHING NOR HAD IT ON ANYTHING OTHER SURFACE OTHER THAN A PAVED ROAD. I'M NOT SURE WHAT IF ANYTHING YOU CAN DO FOR US, BUT LETTING THE NHTSA KNOW ABOUT THIS VEHICLE IS SOME REASSURANCE. WHAT REALLY UPSETS ME IS THAT WE BOUGHT THIS VEHICLE FROM A SUPPOSED REPUTABLE DEALER. THANK YOU FOR YOUR TIME. I'D APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME ON THIS PARTICULAR VEHICLE AS FAR AS ANY OTHER OWNER COMPLAINTS ETC. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK

Nov 6, 2000

DRIVER 'S DOOR HINGES BROKE. THE CONSUMER WAS NOT ABLE TO DRIVE VEHICLE. DEALER WASN'T GOING TO COVER IT UNDER WARRANTY.*AK

Oct 12, 2000

I SENT A DETAILED LETTER TO DAIMLER CHRYSLER AFTER BEING REFUSED BY DEALER. THEY ONLY REFUNDED MY MONEY FOR THE COST OF THE FRONT ROTORS. THEY WOULD NOT REIMBURSE ME FOR THE LABOR CHARGES. I CAN'T UNDERSTAND HOW THEY CAN DO THAT WHEN I HAD THEM REPLACED BEFORE THE RECALL. THAT SHOULD SHOW THERE IS A PROBLEM. I WROTE ABOUT ALL MY PROBLEMS WITH THIS "LEMON" BUT I COULD NOT CLAIM IT WAS A LEMON BECAUSE I WAS LEASING IT AT THE TIME AND IN PA, A VEHICLE CAN ONLY BE DECLARED A "LEMON" WHEN IT IS PURCHASED, NOT LEASED. VERY DISSATISFIED WITH DAIMLER/CHRYSLER BECAUSE THEY SIMPLY WASHED THEIR HANDS OF THE ENTIRE PROBLEM. I HAVE OTHER PROBLEMS TO REPORT, ALONG WITH THE RECEIPTS TO PROVE THEY WERE INVESTIGATED BUT NOTHING WAS EVER DONE TO CORRECT THE PROBLEMS. PLEASE CONTACT ME TO FORWARD ALL RECEIPTS PROVING COMPLAINTS BEFORE WARRANTY EXPIRED. THANK YOU

Aug 24, 2000

INSIDE DOOR PANELS SEPERATED FROM DOOR.THE DRIVERS SIDE IS THE WORST. ALL THE PANELS ARE NOW COMING APART.

Aug 16, 2000

VINYL DOOR PADDING ON THE DOOR PANELS ARE SEPARATING. *MJS

Feb 23, 2000

AIR BAG LIGHT COMES ON, DOOR LOCKS CYCLE AND WINDOWS WILL NOT OPERATE. THE ONBOARD COMPUTER RECORDS THE FAULT. THIS HAS OCCURED MANY TIMES OVER THE LAST 28,000 MILES. THE DEALER HAS REPLACED MOST OF THE AIR BAG ELEMENTS TWICE AND THE DOOR LOCK SWITCHES. THE JEEP HAS BEEN TO THE DEALER 9 TIMES, WORKED ON FOR 59 DAYS, DRIVEN BY THE DEALER 1141 PLUS MILES AND THE FAILURE OBSERVED BY THE DEALER. THE FAILURE STILL EXISTS.

Feb 7, 2000

ALL DOORS ARM REST BOLSTERS HAVE SEPARATED ON SEVERAL OCCASIONS. YH

Jan 5, 2000

1) DIFFERENTIAL RING & PINION GEAR FAILING. CAUSES SIGNIFICANT PULSATION/VIBRATION, MOST SEVERE AT 50-70 MPH. HAS WORSENED OVER PAST MONTH. AWAITING REPLACEMENT (2) WHILE ACCELERATING, TRANSMISSION SHIFTS BACK AND FORTH BTWN 1ST AND 2ND 2-3 TIMES TIMES BEFORE FINALLY SETTLING INTO 2ND. (3) 4WD TRANSFER CASE VERY HARD TO GET INTO FULL TIME 4WD. ALSO, VERY HARD TO GET OUT OF ANY 4WD MODE (BACK TO 2WD). INDICATOR SHOWS 2WD MODE WHEN TRUCK STILL IN 4-WD, REQUIRES VIOLENT REVERSING TO GET OUT OF 4WD. (4) LEFT REAR DOOR INTERIOR VINYL PANEL HAS COME APART TWICE, REPAIRED BOTH TIMES.

Oct 24, 1999

SUNROOF RUSTED OUT- REPLACED BY DEALER, AUTOMATIC DOOR LOCKS FAILED AND VINYL PANELING PEELED- BOTH THING REPLACED BY DEALER. CHECK ENGINE LIGHT CAME ON FOR NO REASON- SENSOR REPLACED TWICE BY DEALER.

Oct 1, 1999

PULLED ON TO HIGHWAY FROM DRIVEWAY PROCEED ABOUT 1 BLOCK WHEN THE HOOD FLEW VOILENTLY OPEN. THERE WERE NO CARS IN FRONT OF ME AND A TRUCK AND 2 AUTOS BEHIND ME I GOT THE JEEP TO THE SIDE OF THE ROAD AND STOPPED. THE SAFETY LATCH AND THE REGULAR LATCH FAILED. I AM BEING TOLD IT IS NOT A PROBLEM AND THEREFORE THE MANUFACTER IS NOT GOING TO TAKE ANY RESPONISIBLITY FOR THE $1067 BODY SHOP ESTIMATE OR MY FRAYED NERVES. I FOUND TWO OR 3 OTHER HOOD PROBLEMS LISTED ON YOUR WEBSITE BUT CAN TELL IF THEY ARE SIMILAR. THANKS FOR ANY LIGHT YOU CAN SHED ON THIS PROBLEM. I AM LEFT WITH THE FEELING FROM THE JEEP PEOPLE THAT I DID SOMETHING WRONG AND THEY DON'T CARE TO HELP. THE SAFETY LATCH NEVER CAUGHT OR AT LEAST IT DIDN'T HOLD , AND THERE WAS NOT EVIDENCE OF DAMAGE TO EITHER LATCH.

Dec 3, 1998

BRACKET THAT SUPPORTS THE A/C COMPRESSOR, ALTERNATOR AND BELT IDLER BROKE OFF CAUSING LOSE OF CONTROL OF THE VEHICLE WHILE NEGOTIATING A CURVE.

Jun 22, 1998

WHILE WAITING AT A STOP SIGN VEHICLE SUDDENLY ACCELERATED FOR NO REASON, POSSIBLE CAUSE FAULTY THROTTLE SENSOR. ALSO, JEEP HAS A HIGHER BUMPER THAN MID-SIZED TOYOTA AND WENT OVER BUMPER OF TOYOTA, CAUSING DAMAGE. *AK

Jun 10, 1998

THE TOP OF THE DOOR PANEL PADDING CAME OFF THE DRIVER'S SIDE DOOR AND THE PASSENGER'S SIDE DOORS. THE DOOR PANEL WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. THE SAME HAS HAPPENED TO THE REAR DOOR ON THE PASSENGER'S SIDE. THE PANEL HAS NOT BEEN REPLACED. *AK

Dec 29, 1997

FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED. *AK

Nov 4, 1997

DOOR PANELS AND LOCKS FAILED.

Oct 27, 1997

REAR DOOR FAILED.

Oct 27, 1997

INTERNAL DOOR PANELS CAME APART.

Oct 27, 1997

DRIVER AND PASSENGER FRONT DOOR PANELS WARPED AND DETACHED FROM DOOR.

Oct 22, 1997

INSIDE DOOR MOLDING FAILED.

Sep 19, 1997

DOOR PANELS FAILED.

Sep 11, 1997

PROBLEM WITH FRONT AND LEFT REAR DOOR PANELS.

Sep 9, 1997

DOOR PANEL TRIM FAILED.

Apr 28, 1997

PROBLEM WITH DOOR PANELS.

Apr 24, 1997

DOOR FAILED.

Apr 21, 1997

PROBLEM WITH DOOR PANEL.

Apr 15, 1997

HOOD LATCH FAILURE, WITH OUT ANY PRESSURE OR WHILE DRIVING THE HOOD WOULD POP OPEN, VEHICLE HAS BEEN TO DEALER FOR REPAIR, BUT HAS NOT BEEN REMEDIED. *AK DEALER ADJUSTED HOOD HINGES AND STOPS AND ALIGNED HOOD LATCH ASSEMBLY. CONSUMER STATES AT 2342 MILES RADIO SPEAKERS CUT OUT OVER BUMPS. DEALER REPLACED WITH EXHCHANGE UNIT. DOOR TRIM IS COMING OFF ON THE DRIVER SIDE DOORS. *TT

Apr 10, 1997

RIGHT SIDE DOOR PANEL DEFECTIVE.

Apr 10, 1997

DOOR PANEL FAILED.

Apr 10, 1997

DOOR PANEL WARPED.

Apr 10, 1997

POWER LOCKS FAILED.

Feb 21, 1997

HOOD CABLE SNAPPED.

Feb 20, 1997

PROBLEM WITH INSIDE DOOR PANEL.

Feb 12, 1997

INSIDE DOOR PANEL FELL OFF.

Nov 5, 1996

LEFT FRONT DOOR SILL LOOSE.

Nov 5, 1996

DOOR PANEL POPPING OFF.