1998 JEEP GRAND CHEROKEE Structure Problems

TAKATA RECALL. SINCE OWNING MY 1998 JEEP GRAND CHEROKEE 4.0, I'VE REPLACED NEARLY EVERY SINGLE PART ON IT. THE TRANSMISSION NEEDS TO BE RECALLED ON THIS VEHICLE BEFORE SOMEONE GETS KILLED JUST TRYING TO DRIVE IT. THE TRANSMISSION WILL BE FINE 1 MINUTE, THE NEXT IT IS PUTTING ITSELF IN NEUTRAL OR DRIVE AND I'VE NEARLY DIED ON SEVERAL OCCASIONS. NOW, THE JEEP IS CODING MORE CODES THAN EVER. ALSO, AS OF FEW DAYS AGO, I HAVE NO REVERSE IN IT. I NEARLY HIT ANOTHER CAR TRYING TO BACK OUT OF A SPACE AT THE HOSPITAL WHEN REVERSE DECIDED TO NO LONGER WORK. I CAN'T AFFORD TO KEEP FIXING THESE ISSUES AND I SHOULDN'T HAVE TO. PLEASE LOOK INTO THIS BECAUSE I'M SURE I'M NOT THE ONLY PERSON THAT'S HAD PROBLEMS WITH THE TRANSMISSION IN 1998 JEEP GRAND CHEROKEE MODELS. ALSO, MY BACK PASSENGER DOORS HAVE DECIDED THEY WON'T OPEN FROM OUTSIDE OF THE VEHICLE. YOU CAN ONLY OPEN THEM FROM INSIDE. WHAT IF SOMETHING HAPPENED AND I WAS TRAPPED, NOBODY COULD GET IN THROUGH THE PASSENGER BACK 2 DOORS BECAUSE THEY WON'T OPEN. AS FAR AS TRANSMISSION, MAYBE I'LL LIVE THROUGH ANOTHER INCIDENT WITH TRANSMISSION CHANGING GEARS ON IT'S OWN, BUT MAYBE I WON'T EITHER. THANK YOU.

Mileage: 260,778

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS NOT ABLE TO COMPLETE THE PROCESS FOR CHRYSLER'S BUY BACK PROGRAM DUE TO THE MANUFACTURER'S REFUSAL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER WOULD NOT COMPLETE THE BUY BACK PROGRAM DUE TO THE CAMPAIGN'S EXPIRATION. THE CONTACT WAS NOT PROVIDED A CASE NUMBER FROM THE VARIOUS REPRESENTATIVES WITH WHICH HE SPOKE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM; GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS 185,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BACK UP LIGHTS STOPPED WORKING, AFTER THE RECALL WAS PERFORMED. UPDATED 07/20/16

Mileage: 185,000

LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) ; RESPONSE EXPECTED. *SMD THE CONSUMER DISCOVERED CORROSION ON THE LEFT FRAME RAIL, BUT NOT THE RIGHT. THE CONSUMER WAS QUOTED A PRICE OF $3,00 TO REPLACE THE LEFT FRAME RAIL. *JB

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE DEALER REFUSED TO RECONNECT THE ORIGINAL CABLE TO THE NEW DESIGNED TOW HITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MONROE DODGE CHRYSLER MONROE MICHIGAN REFUSED TO PERFORM RELATED RECALL REPAIR ON MY VEHICLE LAST YEAR, SAID IT WAS TOO RUSTY AND WOULD DO NOTHING. I CALLED SAME DEALER LAST WEEK AND SPOKE WITH FEMALE SERVICE MANANGER 9(GLORIA?) AT 734 242 6370 WHO ADVISED SHE IS UNAWARE OF ANY CONSENT AGREEMENT. MY INFO INDICATES ON 7/26/2015 ENFORCEMENT ACTION DOCUMENT REQUIRES THE VEHICLE BE ACTUALLY RATED AS TO THE AMOUNT OF RUST, AND IN MOST SITUATIONS THE HITCH CAN BE INSTALLED AFTER PROPER WELDING, RUST REMOVAL, ETC. IS DONE. PLEASE CONTAACT ME , PREFERABLY BY PHONE AND IN WRITING, ABOUT WHAT CAN BE DONE. THE DEALER WILL NOT ACKNOWLEDGE ANY FURTHER ACTIONS THEY WILL TAKE, NOR ACKNOWLEDGES THE 7/26/2015 ENFORCEMENT ACTION.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE CONDITION OF THE VEHICLE WOULD NOT SUPPORT PROPER INSTALLATION DUE TO CORROSION AROUND THE ATTACHMENT AREA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,128.

Mileage: 186,128

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE REAR MOUNTING BOLTS WERE RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, AFTER THE REPAIR WAS PERFORMED THE REAR BUMPER SLIGHTLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1998 JEEP GRAND CHEROKEE RECEIVED A NOTICE TO BRING JEEP FOR INSTALLATION OF A BUMPER HITCH TO PROTECT THE GAS TANK IN A LOW SPEED REAR END COLLISION. *MW THE DEALER INFORMED THE CONSUMER, THEY COULD NOT REMOVE THE NUTS AND BOLTS TO INSTALL THE HITCH AND HE WOULD NEED TO PAY SOMEONE TO REMOVE THEM. *JB

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL THE REAR BUMPER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHILE BEING INSPECTED FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE TECHNICIAN STATED THAT THE BOLTS ON THE REAR BUMPER WERE COVERED WITH RUST AND CONFIRMED THAT THE BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE UNIFRAME ATTACHED TO THE TRAILER HITCH WAS RUSTED. AS A RESULT, THE RECALL REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS UNABLE TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE..UPDATED 11/06/14 *BF THE CONSUMER STATED MANUFACTURER APPEARED TO HAVE BEEN CONTACTED BY THE DEALER AND CLAIMED THE RECALL WAS PERFORMED. THE CONSUMER STATED THE RECALL WAS NOT PERFORMED. THE DEALER WOULD NOT PRESENT ANY PROOF OF REPAIR UNDER RECALL. UPDATED 7/27/2015*JS

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WENT IN TO HAVE THE RECALL OF MY 1998 JEEP GRAND CHEROKEE DONE THIS MORNING (SAFETY RECALL N45/NHTSA 13V-252 REAR STRUCTURAL REINFORCEMENT), AND THE JEEP DEALER REFUSED TO INSTALL THE TRAILER HITCH PER THE RECALL SPECIFICATIONS. THEY SAID THAT IT LOOKED FINE AND PUT A STICKER ON IT AFTER MAKING ME WAIT FOR 2 HOURS. THIS, EVEN THOUGH THE AFTERMARKET HITCH THAT IS INSTALLED ON MINE IS SO CORRODED THAT THE BALL AND ATTACHMENT POINT CANNOT BE REMOVED. WHEN I REMINDED THE DEALER OF THE FACTS, AND THAT HAVING THE HITCH STICKING OUT THAT FAR FROM THE BACK EXACERBATES THE HAZARD THAT EXISTS, HE ACTUALLY SAID "THAT'S YOUR PROBLEM". SO IT APPEARS THAT ALL OF THESE DELAYS HAVE ACTUALLY BEEN CHRYSLER ACTING IN ACCORDANCE WITH ITS INTERNAL PLAN TO CERTIFY ALL INSTALLED TRAILER HITCHES AND NOT INSTALL NEW ONES. AND IN CASES LIKE MINE WHERE THE RISK IS EXACERBATED BY RUSTY SHARP HITCH COMPONENTS THAT MIGHT ACT AS A SPEAR TO PUNCTURE THE TANK, DEALERS COULD CARE LESS. WHEN I OBTAINED A COPY OF THE ACTUAL RECALL DOCUMENT I FOUND THAT CHRYSLER HAS CAREFULLY CRAFTED A DISINCENTIVE FOR DEALERS TO DO ANYTHING OTHER THAN SAY THAT ANY HITCH INSTALLED MEETS THE STANDARD. THEY GET PAID .4 HOURS FOR INSPECTING, BUT ONLY 1 HOUR FOR REMOVING A RUSTY HITCH AND INSTALLING A COMPLETELY NEW ONE, WHICH WOULD LIKELY TAKE TWO HOURS. THE MANAGER OF THE DEALERSHIP TOLD ME THAT THEY ARE LOSING MONEY ON EVERY HITCH THEY INSTALL AND THEY HAVE NO INTENTION OF MAKING HITCH WIRING WORK ON ANY OF THOSE INSTALLED. THE DEALERSHIP EVEN ADVISED ME TO TAKE MY HITCH OFF MYSELF AND COME BACK. WHAT A MONUMENTAL WASTE OF TIME - MINE AND YOURS, SINCE THEY ARE CLEARLY THUMBING THEIR NOSE AT THE LETTER AND SPIRIT OF THE NHTSA AGREEMENT. I APPRECIATE WHAT YOU ARE DOING HERE, BUT TO SAY IT'S NOT WORKING IS A PROFOUND UNDERSTATEMENT... *TR

Mileage: 154,000

1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER REFERENCED RECALL # 13V252000. *JB

1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED THERE HAS BEEN NO COMMUNICATION FROM THE DEALER, AS TO WHEN SHE CAN GET THE REPAIRS DONE ON HER VEHICLE, REGARDING RECALL # 13V252000. *JB

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/18/14*CN UPDATED 02/4/2015 *JS

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/7/14*CN

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD PASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Mileage: 268,000

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL AUGUST OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED, BUT NOT ACTION FROM THEM. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/10/14*CN

Mileage: 72,000

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND DECLINED TO PROVIDE AN ESTIMATED TIME WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 05/28/14*LJ THE CONSUMER STATED WHILE DRIVING ON THE INTERSTATE, ON 03/12/2014, THE VEHICLE SUDDENLY DECREASED ACCELERATION. THE CONSUMER WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD IN ORDER TO AVOID A COLLISION. UPDATED 05/29/2014 *JS *TR

TL* THE CONTACT OWN A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000(FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/21/14*LJ UPDATED 04/24/14

TL - THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HEADLINER WAS FALLING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THERE WAS NO RECALLS RELATED TO THIS ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000. PM *TR

Mileage: 120,000

I RECEIVED A NOTICE FROM CHRYSLER TODAY CONCERNING A POSSIBLE PROBLEM WITH THE FUEL TANK. THE SOLUTION THAT CHRYSLER HAS COME UP WITH IS THE INSTALLATION OF A TRAILER HITCH. IT FURTHER STATED THAT IF A JEEP OWNER HAD A HITCH INSTALLED AFTER PURCHASING THE VEHICLE, HE OR SHE SHOULD SUBMIT THE BILL OF SALE OF THE HITCH INSTALLATION AND CHRYSLER WILL REIMBURSE YOU THAT AMOUNT. I CALLED CHRYSLER AND TOLD THEM THAT I HAD A HITCH INSTALLED AROUND 2001 BUT I NO LONGER HAVE THE SALES SLIP FOR THE INSTALLATION. THE GENTLEMAN THAT I SPOKE WITH WAS VERY PLEASANT BUT TOLD ME THAT THE ONLY WAY I COULD GET PAID FOR THE INSTALLATION WAS TO SUBMIT THE ORIGINAL RECEIPT. I THINK THAT CHRYSLER IS VERY AWARE THAT VERY FEW JEEP OWNERS ARE GOING TO BE ABLE TO PRODUCE A BILL OF SALE FOR A PURCHASE THAT IS OVER 10 YEARS OLD. IT'S A PLOY FOR A HIDDEN AGENDA SO THEY CAN SAVE THOUSANDS OF DOLLARS. THE FAIR THING TO DO IS FOR THEM TO COME UP WITH A FAIR AMOUNT FOR THOSE THAT CAN'T PRODUCE A RECEIPT. *TR

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF UPDATED 02/11/14

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V25000 ((FUEL SYSTEM GASOLINE, STRUCTURE) BUT HE WAS INFORMED BY THE MANUFACTURER HIS VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO EXPECTED ARRIVAL DATE COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/6/14*CN

MY NEPHEW DIED IN A FIRE AFTER HE WAS IMPACTED FROM THE REAR WHILE AVOIDING DEBRIS/PEOPLE IN THE HIGHWAY. WWW.WGGB.COM/2013/11/11/STATE-POLICE-SAY-THEY-HAVE-TRUCK-LINKED-TO-I-91-DEADLY-CRASH-INVESTIGATION/ ..UPDATED 02-04-14 *BF THE JEEP WAS TRAVELING SLIGHTLY FASTER WHEN IT SWERVED SUDDENLY INTO THE PATH OF THE TRACTOR TRAILER TO AVOID DEBRIS IN THE ROAD. THE JEEP'S LEFT REAR IMPACTED THE TRACTOR TRAILER'S FRONT (RIGHT FRONT?); THE JEEP SPUN 180 DEGREES, IMPACTED THE OPENED LIFT GATE OF A PICK-UP TRUCK STOPPED ON THE BREAKDOWN LANE, BOUNCED OFF AND IMPACTED THE GUARDRAIL. IT APPEARS ALL THREE IMPACTS WERE TO THE REAR OR LEFT REAR OF THE JEEP. IT APPEARS THE JEEP'S DRIVER WAS ON FIRE BEFORE HE WAS EJECTED FROM THE JEEP. UPDATED 2/12/14*CN

I HAVE A 1998 JEEP GRAND CHEROKEE THAT I LOVE. HOWEVER, MY FACTORY INSTALLED SUNROOF LEAKS (AND BY LEAKS I MEAN IT POURS RAIN ON ME). I HAVE TAKEN IT TO FIVE SEPARATE REPAIR SHOPS, INCLUDING A JEEP DEALERSHIP, AND EACH HAS TOLD ME THAT A SEAL FROM THE SUNROOF HAS BROKEN OFF AND IT WILL BE $600 AS THEY HAVE TO INSTALL A NEW GLASS PIECE WITH THE SEAL BUILT IN AS THAT IS THE ONLY WAY JEEP MAKES SUNROOFS NOW. THIS SEAL IS A KNOWN DEFECT, AS ADMITTED BY THE JEEP DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT IT IS SUCH A KNOWN DEFECT THAT YOU CAN ONLY BUY THE GLASS AND SEAL TOGETHER NOW. I DON'T UNDERSTAND HOW THIS CAN BE A KNOWN DEFECT WITH JEEPS AND YET NOT BE A RECALL. I CANNOT AFFORD THE $600 TO REPAIR WHAT SHOULD BE A SIMPLE FIX, BUT HAS TURNED INTO A NIGHTMARE EVERY TIME IT RAINS, WHICH IS OFTEN SINCE I LIVE IN OREGON. I CONSTANTLY HEAR ON JEEP COMMERCIALS HOW JEEP PRIDES ITSELF IN ITS NAME. I LOVE EVERY THING ABOUT MY JEEP, EXCEPT FOR AN OBVIOUS DEFECT THAT IS NOT BEING ADDRESSED. BELOW I HAVE FOUND SEVERAL WEBSITES DISCUSSING THE LEAKING SUNROOF ISSUE AND THE SEAL DEFECT TO SHOW THAT I AM NOT THE ONLY JEEP OWNER WITH THIS PROBLEM. I LOVE MY JEEP, IT HAS BEEN THE BEST VEHICLE I HAVE EVER BOUGHT AND IT IS OFTEN THE ONLY VEHICLE THAT CAN GET ME TO MY PROPERTY IN THE WINTER DUE TO THE LAND BEING IN THE MIDDLE OF NOWHERE WITH TERRIBLE ROADS. I WAS INTERESTED IN BUYING A NEWER ONE WITHIN A COUPLE OF YEARS UNTIL THE SUNROOF ISSUE HAPPENED. I FIND IT DISTRESSING THAT A KNOWN DEFECT IS ALLOWED TO REMAIN UNRECALLED AND JEEP OWNERS HAVE TO SUFFER FOR IT. IS JEEP PLANNING ON ADDRESSING THIS ISSUE OR WILL I NO LONGER BE A JEEP OWNER? HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F2A28 HTTP://WWW.MYJEEPCOMPASS.COM/FORUMS/SHOWTHREAD.PHP?P=11517 HTTP://WWW.JEEPGARAGE.ORG/SHOWTHREAD.PHP?T=15716 I HAVE ALSO SENT A COPY OF THIS EMAIL TO THE CONSUMERIST AND SAFERCAR.GOV. *TR

Mileage: 90,000

THE GLASS SUN ROOF OF OUR 1998 JEEP GRAND CHEROKEE TOTALLY DETACHED (BLEW OFF) WHILE MY WIFE AND 4 YEAR OLD GRANDSON WERE DRIVING ON AN IDAHO HIGHWAY AT A SPEED OF ABOUT 55 MPH. FORTUNATELY THERE WAS NO TRAFFIC DIRECTLY BEHIND THE VEHICLE. UPON CALLING OUR LOCAL JEEP DEALER WE WERE TOLD THAT THEY HAD NEVER HEARD OF SUCH AN OCCURRENCE AND WERE OF ABSOLUTELY NO HELP. *TR

Mileage: 100,000

VEHICLE SHOOK VIGOROUSLY AFTER HITTING A ROAD BUMP WHILE DRIVING AROUND 50 MPH. I SLOWED DOWN AND THE SHAKING STOPPED.*AK

WHILE DRIVING BETWEEN 35 TO 40 MPH DRIVER SIDE DOOR OPENED UP. THE SUDDEN IMPACT DAMAGED THE DOOR. INDEPENDENT SHOP FIXED THE DOOR AT CONSUMER'S EXPENSE. *AK

Mileage: 94,000

THE REAR DRIVER SIDE DOOR HAD CRACKS IN THE DOOR SEAL, WHICH CAUSED WATER TO LEAK INTO THE VEHICLE AND CREATED A PROBLEM WITH THE WIRING SYSTEM. *JB THE CONSUMER STATED THE WIRING SYSTEM WAS FAULTY. *JB

Mileage: 16,247

WHILE DRIVING, HEARD CONSTANT NOISE. TOOK VEHICLE TO DEALER FOR SERVICE WHO STATED THAT EXHAUST MANIFOLD NEEDED TO BE REPLACED.*AK THE EXHAUST MANIFOLD CRACKS GRADUALLY AND IS NOTICEABLE WHEN THE VEHICLE IS COLD. ANY AIR LEAK IN THE FIREWALL ALLOWS EXHAUST FUMES TO ENTER THE VEHICLE. *YH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

POWER DOOR HAVE FAILED 3 TIMES, MANUFACTURER HAD REPLACED POWER DOOR LOCK COMPONETS TWICE. *AK

FLIPPED JEEP AND ENGINE WAS IMMEDIATELY ON FIRE AND THEN GAS TANK BLEW UP. ME AND GRANDSON ESCAPED. NLM

ON THE EVENING OF DECEMBER 1, 1998, I HAD MY 1998 GRAND CHEROKEE IN PARK WITH THE DOOR OPEN WHILE I WAS GETTING MY MAIL FROM A BANK OF MAILBOXES. WHILE I WAS OUT OF THE CAR, IT STARTED TO ROLL BACKWARDS, EVEN THOUGH IT WAS SITTING ON LEVEL GROUND. THE OPEN DOOR HIT THE BANK OF MAILBOXES AND I WAS ABLE TO GET INTO THE CAR TO STOP IT. I REPORTED THIS TO THE INSURANCE COMPANY SINCE I NEEDED TO HAVE THE DRIVERS DOOR REPLACED. THE CAR WAS IN PARK, AND AFTER I GOT IN TO STOP IT FROM ROLLING BACKWARDS, IT WAS STILL IN PARK. I NEVER REPORTED THIS TO JEEP BECAUSE NO ONE BELIEVED ME AND IT HAS NOT HAPPENED SINCE THEN. THE JEEP WAS LEASED, AND I TURNED IT IN ON JUNE 27, 2001 TO GENE'S CHRYSLER IN FAIRBANKS, ALASKA. HOWEVER, AFTER READING ABOUT THIS HAPPENING TO OTHER JEEPS IN THE LA TIMES, I WANTED TO FILE MY COMPLAINT ALSO.*AK

WHILE MAKING A LOW SPEED LEFT TURN THE VEHICLE ROLLED OVER. NLM

DRIVER SIDE DOOR HINGE BOLTS ARE BRITTLE AND BROKE RESULTING IN THE HINGE SEPARATING FROM THE BODY FRAME. OWNER TOOK PHOTOS OF BROKEN BOLT IN HINGLE ASSEMBLY AND HAS BROKEN PART TO SHOW A POOR CAST OF THE BOLT. OWNER DRILLED OUT AND REPLACED ONE BOLT UNTIL TAKEN TO DEALER. DEALER DOES NOT BELIEVE THIS IS A SERIOUS ISSUE AND WISHES TO CHARGE FOR REPLACEMENT. HOWEVER, THE FAILURE OF BOTH BOLTS OF ONE HINGE ALLOWED THE DOOR TO BE UNSAFE FOR VEHICLE OPERATION. WHAT WOULD HAVE HAPPENED IF THIS OCCURED DURING MOVEMENT OF THE VEHICLE? MY QUESTION IS COULD THIS BE A RESULT OF A BAD BATCH OF BOLTS AND HAS THIS OCCURED TO ANOTHER VEHICLE?

DEALER SOLD VEHICLE WITH LEAKING REAR SEALS, DEFECTIVE DIFFERENTIAL. NOTICED BUMPING AND WHINING NOISE LESS THAN 8 HOURS AFTER PURCHASE. SUN ROOF LEAKED CAUSING THE HEADLINER TO DETACH FROM ROOF OF VEHICLE. REPAIRED ONCE-SAID DRAIN TUBES WERE ROUTED PROPERLY. SECOND TIME REPLACED ROOF-SAID SEALS DID NOT MATCH. REAR DIFFERENTIAL REPLACED. BUT DID NOT ADDRESS LEAKAGE AROUND TRANSFER CASE, SEALS ETC IN DEC 98. NOW IT'S IN THE SHOP AGAIN! GAS GAUGE FLUCTUATES TO EMPTY WHEN IDLING. TRANSMISSION SLIPS. DRIVER SEAT AUTOMATIICALLY RECLINES AND HEATER DOES NOT WORK CONSISTENTLY.

THE LIFT STRUTS ON THE TAILGATE FAILED. *SLC

AUTOMATIC LOCK ON REAR GATE FAILED.

HEAD LINER FAILED. MJS

DOOR HINGE FAILED. YH

PASSENGER SIDE DOOR MOLDING SLIDES JAMING THE DOOR. YH

PAINTS CRACKING ON REAR FENDER,HOOD AND ROOF. YH

DEFECTIVE PAINT, COMING OFF. YH

BUMPERS WERE FALLING OFF.

VELCRO TAPE USED TO HOLD THE GARAGE DOOR OPENER IN OVEHEAD CONSOLE DOES NOT HOLD IN HOT WEATHER.