2004 JEEP GRAND CHEROKEE Seats Problems

FRONT SEAT FRAME BROKEN.. CAUSING SEAT TO MOVE FROM TRACK MOUNTING THAT IS BOLTED TO FLOOR CAUSING DRIVER TO BE ABLE TO LOSE CONTROL OF VEHICLE AND IN CAUSE OF ACCIDENT CAUSING SERIOUS INJURY AND OR DEATH.

Mileage: 81,300

THE DRIVER SEAT WOBBLES AND SHIFTS WITHIN THE SEAT ITSELF NOT THE BOLTS THAT HOLD THE SEAT BRACKET DOWN. I BELIEVE IT IS THE INSIDE BASE OF THE SEAT. I FEAR THAT IF AN ACCIDENT WERE TO OCCUR IF THE SEAT WILL STAY MOUNTED TO THE VEHICLE.

Mileage: 166,510

THE DRIVERS SEAT MOUNTING BRACKET (FRONT, LEFT) HAS BROKEN DURING NORMAL USE 8 TIMES.THE PART WAS WELDED BACK TOGETHER EACH TIME SO FAR. TODAY, 3 OR THE 4 MOUNTING BRACKETS BROKE AT ONCE WHILE I WAS GETTING INTO THE VEHICLE, THE 2 REAR BRACKETS AND THE SAME FRONT BRACKET THAT TYPICALLY SNAPS. THIS TIME I WASN'T DRIVING, BUT A FEW OF THE OTHER BREAKS OCCURRED WHILE ON THE HIGHWAY, OR DURING NORMAL ACCELERATION FROM A STOPLIGHT. ONE BREAK ALSO OCCURRED DURING A LEFT TURN ON A CITY STREET AND I NEARLY LOST CONTROL WHEN THE SEAT LEANED TO THE SIDE. THE FIRST BREAK HAPPENED IN 2009 WITH AROUND 45,000 MILES ON THE VEHICLE, AND THEY HAVE HAPPENED ON A REGULAR BASIS SINCE THEN.

Mileage: 194,000

THE WELDS ON THE DRIVER'S SEAT HAVE BROKEN CAUSING YOU TO MOVE UPON TURNING THE JEEP OR ROCKING BACK AND FORTH, I'VE HAD AN 01 JEEP GRAND CHEROKEE WITH THE SAME ISSUES

SEAT HEATER WIRING INSIDE BOTH FRONT SEATS CRACKED AT SEAT HEATER ELEMENTS CAUSING ELECTRICAL RESISTANCE AND MELTING OF SEAT CUSHION MATERIAL SURROUNDING WIRING. THIS DEFECT WAS PREVIOUSLY ADDRESSED VIA SAFETY RECALL 09V11700 IN 2009. CHRYSLER CLAIMED MY VEHICLE HAD RECEIVED THE SAFETY RECALL, AND THE PARTS ARE ONLY WARRANTED FOR 2 YEARS. IF THIS IS TRUE, THE NEW PARTS HAVE THE SAME FIRE HAZARD AS THE OLD PARTS.

Mileage: 120,000

FRONT DRIVER SEAT MOUNTING BRACKET/TRACK BREAK COMPLAINT: VEHICLE WAS STATIONARY AND IN PARKED IN A PARKING LOT OF MY WORK. I WAS JUST GETTING INTO THE VEHICLE WHEN THE FRONT LEFT DRIVER SEAT BRACKET BROKE CAUSING THE SEAT TO IMMEDIATELY START ROCKING SIDE TO SIDE AND TOWARDS THE BACK. UPON INSPECTION THE BRACKET ITSELF FAILED AT A DESIGNED BEND IN THE BRACKET JUST BEFORE THE BRACKET ATTACHES TO THE SEAT POWER SLIDING BRACKET. MATERIAL APPEARS TO BE MADE OF 1/8" METAL PROBLEM: AFTER TIME THE BRACKET HOLDING THE DRIVER/PASSENGER SIDE FRONT SEATS TO THE FRAME OF THE VEHICLE BEGINS TO CRACK AND BREAK LEAVING THE SEAT TO ROCK AND MOVE AS THE VEHICLE IS DRIVEN. THIS WILL LEAD TO THE SEAT POSSIBLY BECOMING DISCONNECTED FROM THE VEHICLE FRAME IN THE EVENT OF A CRASH. FILE LABELED: LEFT BRKT-DRIVER SEAT - BROKEN - IS OF THE BROKEN BRACKET.THIS PART IS ON DRIVER SIDE TOWARDS THE DOOR. FILE LABELED: RIGHT BRKT-DRIVER SEAT - NRML - IS OF THE OPPOSITE BRACKET.THIS PART IS ON DRIVER SIDE TOWARDS THE PASSENGER SEAT.

Mileage: 160,000

"TAKATA RECALL" MY DRIVER'S SEAT HAS BEEN REPLACE ONCE, AT MY OWN EXPENSE, DUE THE SEAT BECOMING EXTREMELY "WOBBLY" AND BEING BROKEN FROM THE BEASE FRAME AND FRAME UNDER SEAT. I WAS ON HIGHWAY DRIVING WHEN THE SEAT FIRST BECAME SLIGHTLY UNSTABLE, HAD I UNFORNATUNATELY BEEN STRUCK FROM THE REAR, I WOULD'VE BEEN VIOLENTLY THROWN FORWARD. I HAVE RESEARCHED THIS MATTER AND FOUND THAT THERE HAD BEEN A RECALL FOR THE 2004 JEEP GRAND CHEROKEE LAREDO WJ, YET I FOUND NOTHING ON THIS SITE. IT COSTS ME $600, WHICH IS A LOT FOR A DISABLED VETERAN. BUT MY SAFETY COMES FIRST. PLEASE LOOK INTO THIS

Mileage: 168,459

I HAVE A 2004 JEEP GRAND CHEROKEE. I CAME TO A STOP YESTERDAY AND THE SEAT SHIFTED FORWARD AND NOW ROCKS. I LOOKED UNDER IT AND THE SEAT BRACKET BROKE. I LOOKED INTO IT ON INTERNET AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. I CONTACTED CHRYSLER BUT THEY WERE VERY UNHELPFUL.

Mileage: 133,000

THE JEEP WAS STATIONARY WHEN THERE WAS A SOUND, WHEN I STARTED DRIVING THE SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE (LEFT TO RIGHT) AND IT FELT LIKE THE SEAT COULD COME OFF, I HAD TO BRACE MY LEG AGAINST THE DOOR TOO KEEP THE SEAT SEMI-STABLE. LOOKING INTO THIS ISSUE I FOUND A WHOLE WEBSITE DEDICATED TO COMPLAINTS, AS WELL AS A WHOLE WEBSITE DEDICATED TO SELLING NEW BRACKETS TO COUNTERACT THIS PROBLEM. IF A THIRD PARTY HAVING TO SELL PARTS FOR A SPECIFIC ISSUE ISNT TELLING ON HOW COMMON IT IS, I DON'T KNOW WHAT IS. I HAVE YET TO BRING IT IN TO THE SHOP, HOWEVER ACCORDING TO THE COMPLAINTS ITS AN ISSUE WITH THEM MAKING WEAK BRACKETS THAN CAN FAIL DURING A CRASH. HERE IS THE WEBSITE DOCUMENTING COMPLAINTS, AS WELL AS THE WEBSITE FOR PARTS. HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ HTTPS://WWW.JEEPSEATBRACKET.COM/PAGES/THE-PROBLEM WE WILL BE GETTING IT DIAGNOSED, HOWEVER IT SEEMS THIS SHOULD BE AN ISSUE THAT IS ADDRESSED, ESPECIALLY CONSIDERING HOW DANGEROUS THIS COULD BE BOTH WITH IF IT BROKE WHILE DRIVING, AND IN A CRASH! I BELIEVE IT SHOULD BE A RECALL, OR HAVE ALL THE OWNERS OF CARS WITH THIS PROBLEM FIXED AT THEIR COST WITH HOW COMMON IT SEEMS, AND IM UPSET THEY HAVENT ADDRESSED IT.

Mileage: 170,000

THE DRIVER'S SEAT BRACKET HAS BROKEN AT 3 OF THE 4 POINTS WHERE IT IS ATTACHED TO THE FLOOR FRAME. THE SEAT IS VERY UNSAFE AND MOVES DANGEROUSLY WITH EVERY TURN, BRAKING OR ACCELERATION. THIS IS OBVIOUSLY A VERY COMMON FAILURE IN THE 1999-2004 JEEP GRAND CHEROKEES, YET CHRYSLER HAS DONE NOTHING TO ADDRESS IT. HOW MANY PEOPLE ARE DRIVING AROUND WITH THIS POTENTIALLY FATAL DEFECT? HOW MANY MUST BE INJURED OR KILLED BEFORE ACTION IS TAKEN TO CORRECT THIS OBVIOUS DESIGN AND MANUFACTURING DEFECT?

Mileage: 175,000

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 09V117000 (SEATS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (ROBERSON CHRYSLER IN SALEM OR) AND WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.UPDATED 08/29/17*LJ *CN

DRIVER'S SEAT BRACKET (TRACK) HAS AN UPSIDE DOWN " L" SHAPED METAL BRACKET OR SUPPORT FROM THE TRACK TO THE SEAT WHICH BROKE IN TWO AT THE BEND OF THE L. HAPPENED WHILE CITY STREET DRIVING.

Mileage: 142,000

THE FRONT RIGHT SIDE BRACKET UNDER THE DRIVERS SEAT BROKE/SNAPPED IN HALF TURNING MY DRIVERS SEAT INTO A ROCKING CHAIR MAKING IT VERY UNSAFE TO DRIVE. BRACKET SNAPPED WHILE I WAS DRIVING. SEAT JUST DROPPED TWO INCHES TO THE RIGHT WHILE DRIVING. NOW, I AM CONCERNED ABOUT A COLLISION AND THEN THE SEAT JUST FLYING OFF TURNING ME INTO A CRASH TEST DUMMY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED ON THIS VEHICLE. THIS SAME EXACT THING HAPPENED IN 2013 SO I WENT TO A JUNK YARD AND PURCHASED A REPLACEMENT SEAT AND HAD THE ENTIRE SEAT REPLACED. NOW, THREE YEARS LATER I HAVE TO GO THRU THE SAME PROCESS AND HOPE THE JUNKYARD CAN GET ME ANOTHER SEAT. THIS IS A JOKE REALLY THAT THIS ISSUE HAS NOT CAUSED A RECALL ON THE 2004 JEEP. AFTER READING THE FORUMS ON THE WEB, SOMETHING SHOULD BE DONE ABOUT IT. SOMEONE IS GOING TO GET INTO AN ACCIDENT, THE SEAT IS GOING TO FAIL AND CHRYSLER IS GOING TO GET SUED, BIG-TIME. *TR

Mileage: 105,000

I JUST TOOK MY VEHICLE IN TO OUR LOCAL DEALERSHIP AND THEY TELL ME THEY CAN NOT "FIX" OR REPAIR THE HEATED SEAT ISSUE BECAUSE THEY MAY RIP THE SEATS. REALLY? OH AND THAT THEY WILL NOT BE RESPONSIBLE IF THEY DO. . .

Mileage: 2,000,000

#1 MARCH 204 FRONT ANGLE ON ELECTRIC SEAT TRACK CLEAN BREAK ON TRACK, SEAT UNSTABLE AND UNSAFE VEHICLE UNDERIVABLE.REPLACED WITH SALVAGE UNIT DID NOT REPLACE SEAT FRAME IN LOWER CUSHION RE USED ORIGINAL SEAT. #2 1/24/16 FRONT ANGLE ON ELECTRIC TRACK BROKE AGAIN, SEAT FRAME ALSO DAMAGED. TOOK APART SEAT FRAME CAME A PART IN MULTIPLE PIECES WITH BROKE WIELDS AND BROKEN METAL POINTS. HAD TO AGAIN BUY SALVAGE SEAT, COULD NOT FIND EXACT MATCH, HAD TO SWAP SEAT TRACK FRAME, CUSHIONS AND TRACK WIRING HARNESS. HAVE HAD TO WORK ON THIS SEAT TWICE USING ALL OE PARTS NO AFTERMARKET PARTS, BOTH INCIDENTS HAVE LEFT THE VEHICLE UNDRIVEABLE AND UNSAFE TILL THE PART WAS REPLACED, SECOND TIME SEAT SNAPPED UPON BRAKING AND FLUNG ME REARWARD TO WHERE I LOST CONTROL OF THE VEHICLE, FORTUNATELY I WAS ON A COUNTRY ROAD AND WAS ABLE TO GET OF THE ROAD SAFELY BUT ANY OTHER INCIDENT MYSELF OR OTHERS COULD HAVE BEEN HURT I WOULD LIKE TO GIVE A MORE THROUGH DESCRIPTION BUT I'M LIMITED ON CHARACTERS, I ALSO STILL HAVE ALL THE BROKEN PARTS AS PROOF.PLEASE EMAIL ME FOR MORE DETAILS. CHRYSLER AND JEEP SHOULD BE HELD ACCOUNTABLE FOR THIS PART THAT IS POORLY MANUFACTURED IT COULD KILL SOMEONE. PLEASE EMAIL SO (I CAN GIVE YOU FULL DETAILS, THIS HAS HAPPENED TO THIS PART TWICE!

Mileage: 11,500

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 06V197000 (SEATS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.

BRACKET ON DRIVER SEAT,BRACKET AT LEFT FRONT CORNER OF SEAT BROKE....HAVE HEARD OF SEVERAL COMPLAINTS ABOUT THIS SAME THING HAPPENING WITH OTHER JEEP OWNERS....DEALER REPAIRS RANGE FROM 400.00 TO 900.00....

Mileage: 147,000

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU START TO NOTICE A WOBBLE OR CLICK IT MEANS ONE OF THE TINY CONNECTING PIECES HAS BROKEN. EVENTUALLY THE OTHER SIDE WILL ALSO BREAK ALLOWING YOU TO LIFT THE ENTIRE SEAT UP. THE SEAT BRACKET THAT CONNECTS THE SEAT TO THE FLOOR OF THE JEEP CRACKED. I STARTED TO DO RESEARCH AND FOUND OUT THAT THIS A VERY COMMON ISSUE AND HAVE CAUSED MANY ACCIDENTS. I HAVE LOOKED INTO GETTING THE ISSUE FIXED AND FOUND IT TO BE VERY DIFFICULT. I HAVE FOUND TWO WEB SITES THAT LIST COMPLAINTS FROM OTHER PEOPLE THAT THIS HAS HAPPENED TO. I REALLY FEEL THAT THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. THESE ARE THE LINKS TO THE OTHER WEBSITES: HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ (THERE ARE OVER 450 OTHER COMPLAINTS FROM JEEP OWNERS. HTTP://WWW.JEEPSEATBRACKET.COM/PAGES/MY-STORY (THIS IS ANOTHER WEBSITE THAT IS DIRECTLY RELATED TO THESE INCIDENTS.) I REALLY HOPE THAT THIS IS SERIOUSLY CONSIDERED BEFORE SEVER INJURIES RESULT IN THESE JEEP DEFECT. THANK YOU FOR THE CONSIDERATION. *TR

Mileage: 101,000

DRIVER SIDE ELECTRIC ADJUSTABLE SEAT BRACKET BROKE, MAKING THE SEAT WOBBLE AND ROCK FROM SIDE TO SIDE AND BACK AND FORTH. IT APPEARS THAT THIS IS ADDING STRESS TO THE OTHER CONNECTING POINTS ON THE BRACKET AND WILL EVENTUALLY RENDER THE SEAT INOPERABLE. THE BROKEN SEAT BRACKET IS A HAZARD TO SAFE DRIVING. *TR

Mileage: 12,150

THE DRIVERS SEAT BRACKET HOLDING CHAIR HAS BROKEN FROM REGULAR USE. WHILE PARKED, I LEANED BACK IN MY SEAT AND A BRACKET ON THE FRONT LEFT THAT CONNECTS TO THE FRAME HOLDING CHAIR TO THE FLOOR BROKE. THIS HAS CAUSED THE SEAT TO BECOME MORE OF A ROCKING CHAIR, WOBBLING BACK AND FORTH. TO MY SURPRISE A DEFECT SUCH AS THIS DOES NOT WARRANT A RECALL. I WISH CHRYSLER ADDRESSES THIS PROBLEMS THAT SEEMS TO BE COMMON AMONG SOME OF THE JEEP GRAND CHEROKEE. IF THE DRIVERS SEAT BREAKS LOOSE FROM THE FLOOR DURING AN IMPACT OR ROLLOVER, THE DRIVER COULD EASILY BE THROWN FROM THE VEHICLE WHILE STILL STRAPPED IN HIS/HER SEAT. THE PROBLEM SEEMS TO GET WORSE MAKING THE CAR UNSAFE TO DRIVE. *TR

Mileage: 175,000

(RELATING TO THE DRIVER-SIDE SEAT ONLY) MY DAUGHTER AND I WAS WAITING AT A TRAFFIC STOP, (I WAS DRIVING) WHEN THE LIGHT TURN GREEN I PRESSED ON THE ACCELERATOR AND MY ENTIRE SEAT INCLUDING MYSELF SWUNG BACK. BECAUSE OF THE BACKWARD MOMENTUM, IT CAUSES ME TO ABRUPTLY PRESS FURTHER ON THE ACCELERATOR. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND PULL ON THE SIDE TO INSPECT THE SEAT. I FOUND THAT THE TWO FRONT BRACKETS UNDER THE SEAT HAD BROKEN OFF. SINCE I HAD ADJUSTABLE POWER SEAT, I LOWER THE SEAT TO ALIGN THE BROKEN BRACKETS TO WEDGE UNDER THE BAR CAUSING THE SEAT TO STABILIZE OR AT LEAST HOLD IN A SEMI-SOLID POSITION. I CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT SINCE THE VEHICLE WAS OUT OF WARRANTY. I ARGUED THAT THIS IS AN UNUSUAL INCIDENT WHERE I HAVE NEVER HEARD THAT THE DRIVER-SIDE SEAT BRACKETS WOULD BREAK OFF AND POSSIBLY CAUSE AN ACCIDENT. ESPECIALLY FOR A JEEP, THIS VEHICLE IS MEANT TO BE DRIVEN ON AND OFF ROAD. AGAIN, THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO. THIS IS A DESIGN FLAW AND SHOULD BE ADDRESS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

Mileage: 234,200

DRIVER'S SEAT FRAME BROKE. GARAGE WELDED IT, BUT IT BROKE AGAIN AT 102,000 MILES. SEAT FRAMES SHOULD NEVER BREAK! ONLY VEHICLE I EVER OWNED TO HAVE HAD THIS PROBLEM. CHECKED ON LINE, APPARENTLY OTHERS HAVE HAD THIS PROBLEM AS WELL. *TR

Mileage: 90,000

DRIVING WITH 12 YEAR OLD DAUGHTER IN CAR. MAKING TURN ONTO HIGHWAY AND DRIVER'S SEAT LURCHED BACKWARDS WITH LOUD "POP" SOUND. ALMOST LOST CONTROL OF CAR AND SCARED THE DAYLIGHTS OUT OF MY DAUGHTER. PULLED OVER AND SEAT IS LOOSE OF FRAME. THERE IS A CRACK IN THE STEEL BRACKET WHERE SEAT ATTACHES TO SEAT FRAME. I WENT ONLINE AND SAW THIS IS A COMMON DEFECT IN JEEP GRAND CHEROKEES. KIND OF RIDICULOUS THAT THIS PROBLEM HASN'T ALREADY BEEN CORRECTED. I HAVE NEVER OWNED OR EVEN HEARD OF A CAR WHERE IT IS COMMON FOR THE SEAT TO BREAK FROM ITS FRAME. *TR

Mileage: 110,000

THE METAL BRACKET UNDER MY DRIVER'S SEAT HAS COMPLETELY BROKEN/SNAPPED APART. THEREFORE, I'M WOBBLING AROUND WHILE DRIVING MY VEHICLE AND IT'S A HUGE SAFETY ISSUE. I WAS TOLD THERE WAS NO RECALL ON MY MODEL FOR THIS ISSUE, BUT APPARENTLY THERE ARE A NUMBER OF COMPLAINTS REGARDING SAME. *TR

Mileage: 174,000

I WAS TAKING A TURN AT LESS THAN 15 MPH WHEN I HEARD A SNAP, AND I FELT A SLIGHT JOLT TO THE LEFT. AFTER TAKING THE TURN, I BEGAN TO ACCELERATE BACK UP TO SPEED WHEN MY SEAT SUDDENLY CAUSED ME TO LEAN BACK. IF I WERE AT A HIGHER RATE OF SPEED AT EITHER THE TURN OR WHEN I WAS ACCELERATING I FEEL I WOULD MOST LIKELY HAVE BEEN IN AN ACCIDENT. UPON INSPECTION OF MY SEAT I FOUND THE BRACKET TO MY SEAT HAD SNAPPED AND CAUSED MY DRIVERS SEAT TO TILT BACKWARD AND FORWARD AND SIDE TO SIDE UNDER ACCELERATION, BRAKING AND TURNING. I FEEL AS IF THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE RECALLED, ESPECIALLY AS I AM NOT THE ONLY ONE HAVING THIS ISSUE. *JB

Mileage: 84,000

JUST BOUGHT MY 2004 JGC IN APRIL 2013. PULLING UP TO MY DRIVEWAY WITH MY 4 YEAR OLD IN THE BACK SEAT, I HEARD A STRANGE POP AND MY DRIVER'S SEAT MOVED BACKWARDS AND BECAME UNSTABLE. LOOKED AT THE SEAT BRACKET AND ONE SIDE IS CRACKED. IT HAD MADE SNAPPING NOISE BEFORE BUT I DIDN'T KNOW WHAT IT WAS. VERY DANGEROUS SITUATION AND I THANK GOD I WAS DRIVING SLOW AND WAS NOT ON THE HIGHWAY. I DID A SEARCH ONLINE AND THERE ARE 100'S OR THOUSANDS OF COMPLAINTS ABOUT THE SAME THING. THIS NEEDS TO BE RECALLED AND FIXED PROPERLY BY JEEP. *TR

Mileage: 119,000

WHILE DRIVING DOWN A LOCAL ROAD. I WAS COMING UP TO A RED LIGHT AND AS I WAS STOPPING THE DRIVER SEAT MADE A POPPING SOUND AND THE SEAT BACK WAS LEANING TOWARD THE RIGHT. I PULLED OVER TO SEE WHAT HAPPENED AND PART OF THE FRAME HAD BROKEN. THE SEAT IS NOW WOBBLY AND LEANS TO FAR ONE WAY. LUCKILY MY HUSBAND WAS ABLE TO STRIP THE SEAT AND WELD THE FRAME TO FIX IT. SOME TIME LATER THE BOTTOM FRAME THAT CONNECT THE SEAT TO THE FLOOR HAD BROKEN AND MY HUSBAND WELDED IT. IT IS A VERY DANGEROUS SITUATION THAT COULD HAD ENDED A LOT WORSE IF THE SEAT FRAME HAD BROKEN TO THE POINT THAT EFFECTED MY DRIVING. I TRIED CALLING JEEP DIRECTLY BUT BASICALLY GOT AN "IT NOT AN ISSUE WE COVER OR FIX AND YOUR ON YOUR OWN". I DID SOME RESEARCH ONLINE ABOUT THIS ISSUE AND IS A VERY COMMON SAFETY PROBLEM. PEOPLE ARE EVEN STARTING TO SELL BEEFIER FRAMES FOR JEEP SEATS AND SELL FOR $200. JEEP IS LOOKING AT A VERY LARGE LAW SUIT IF SOMEONE GETS SERIOUSLY INJURED DUE TO THIS DEFECT. BUT ONE THING IS FOR CERTAIN I WILL NEVER BUY A JEEP AGAIN! *TR

Mileage: 140,000

DRIVER'S SIDE FRONT LEFT SEAT BRACKET HAS SHEARED WHILE GOING OVER HILLY ROADS. SEAT NOW LEANS WHILE TURNING AND ACCELERATING. *TR

Mileage: 126,000

MY 2004 JEEP GRAND CHEROKEE FRONT DRIVERSIDE SEAT FRAME CRACKED. I WAS JUST SITTING IN THE CAR WHEN IT WENT POP. NOW THE SEAT ROCKS AND IS VERY DANGEROUS. THE FEDERAL GOVERNMENT NEEDS TO INVESTIGATE BEFORE SOMEONE GETS KILLED. THERE ARE 100'S OF COMPLAINTS ONLINE ABOUT THIS PROBLEM WHEN IS THE GOVERNMENT GOING TO DO SOMETHING. *TR

Mileage: 66,000

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE EXITING THE VEHICLE, HE HEARD A LOUD CLANKING SOUND. THE DRIVER'S SEAT TRACK WAS FRACTURED AND THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE ELECTRIC SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 108,000. *TR

Mileage: 20,000

THE DRIVER SEAT IN MY VEHICLE HAD STARTED TO BECOME LOOSE AND FURTHER INSPECTION SHOWED A BROKEN SEAT BRACKET. IN ONLINE SEARCHES I HAD FOUND THIS WAS A COMMON ISSUE WITH THIS MODEL (1999-2004 JEEP GRAND CHEROKEE), SO COMMON IN FACT THAT A WEBSITE (HTTP://WWW.JEEPSEATBRACKET.COM/) SELLING AN IMPROVED SEAT FRAME WAS DEVELOPED FOR THIS EXACT ISSUE. THIS SEEMS TO BE A SAFETY CONCERN AS I CAN'T IMAGINE THE SEAT BELT BEING AS EFFECTIVE IF THE SEAT ISN'T PROPERLY ALIGNED AND I HAVE FOUND NO RECALL NOTICE FOR THIS ISSUE. I UNDERSTAND NORMAL WEAR AND TEAR ON VEHICLES BUT IT APPEARS BASED ON THE NUMBER OF COMPLAINTS I WAS ABLE TO FIND ONLINE THAT THIS IS MORE A POORLY MANUFACTURED PRODUCT THAN A WEAR AND TEAR ISSUE. *TR

Mileage: 111,300

I WAS GETTING INTO MY CAR AND SAT IN THE DRIVER SIDE SEAT. I HEARD A POPPING SOUND AND MY SEAT MOVED. I GOT OUT OF MY CAR TO CHECK MY SEAT AND NOTICE IT WAS LOOSE. *TR

Mileage: 125,000

SEAT BRACKET IS BROKEN, RESULTING IN ENTIRE SEAT BEING LOOSE. REPAIRED A FEW YEARS BACK AT THE DEALER BY REPLACING ENTIRE BRACKET. OBVIOUSLY, THE PART IS DEFECTIVE, AS THERE ARE HUNDREDS OF COMPLAINTS OF THE EXACT SAME THING HAPPENING IN THE NHTSA ON LINE DATABASE. *TR

Mileage: 120,000

I WAS GETTING INTO THE VEHICLE AND THE SEAT FRAME BROKE DISLODGING THE SEAT ON THE DRIVER'S SIDE. *TR

Mileage: 76,000

DRIVERS SEAT, LEFT SIDE FRONT AND REAR BRACE HOLDING SEAT TO FLOOR CRACKED APART. I HAVE READ THAT MANY JEEPS FROM THIS TIME PERIOD HAVE HAD THIS PROBLEM OF SEPARATION DUE TO INFERIOR / THIN STEAL AS THE BRACKET. FIXING IS BY WELDING - DOES NOT HOLD AND ENTIRE BRACKET HOLDING THE SEAT TO THE FLOOR NEEDS TO BE REPLACED. *TR

Mileage: 135,000

THE DRIVERS SIDE SEAT TRACK HAS BROKEN ON TWO SIDES. THIS IS DUE TO A DEFECTIVE PART ON THE SEAT TRACK WHERE THE METAL IS TOO THIN AND HAS CRACKED. I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT OR KILLED. I CANNOT EVEN FIND ONE TO REPLACE IN A SALVAGE YARD DUE TO THE FACT THAT IT IS SUCH A COMMON PROBLEM, PEOPLE HAVE BOUGHT ANY ONE THAT IS AVAILABLE. *TR

Mileage: 120,000

THE FRONT DRIVER'S SEAT FRAME WELD ON THE LEFT SIDE HAD PREVIOUSLY BROKEN ON ME. NOW THE FRAME WELD HAS BROKEN ON THE RIGHT SIDE OF THE SEAT WHERE THE BASE OF THE SEAT MEETS THE SEAT BACK CAUSING THE SEAT TO TILT BACK AND TO THE RIGHT. THE WHOLE SEAT NOW WOBBLES. THIS IS A DEFECT IN THE SEAT FRAME DESIGN BECAUSE THE BREAKS ARE AT WELD POINTS. THE METAL IS THIN AT THESE POINTS. *TR

Mileage: 152,500

ACCELERATING FROM STOP SIGN TO 40 MPH, DRIVER'S POWER SEAT FRAME BROKE AT A WELD POINT ON THE FRONT LEFT SIDE. MECHANIC SAYS IT CANNOT BE RE-WELDED. APPARENTLY THE PROBLEM IS SO PREVALENT, ANOTHER SEAT FROM A JUNK YARD CANNOT BE FOUND. DEALER SAYS SEAT FRAMES ARE ON BACK ORDER. I AM WORKING WITH AN INDEPENDENT MECHANIC TO FIND A FIX. THIS IS A SAFETY ISSUE BECAUSE IF THE SEAT BROKE LOSE, THE DRIVER COULD LOSE CONTROL AND ANYONE IN THE BACK SEAT COULD BE INJURED. *JS

Mileage: 100,845

1/27/10 A RECEIVED IN THE MAIL A SAFETY RECALL J14-HEATED SEAT ELEMENTS, CHRYSLER GROUP AND DEALERSHIP ONLY FIX THE FRONT PASSENGER SEAT, AND THE DRIVER SEAT WAS WAS NOT FIX IT WAS DISCONECTED AWAITNG FOR A COVER SEAT, AND AS OF 6/7/12 THE PROBLEM IS NOT FIX, CHRYSLER FIRTS CALIMED THAT THE WORK WAS COMPLETED ON MAY 2010, I TOLD THEM NO ONLY ONE SEAT WAS FIXED, THEY CALLED THE DEALERSHIP AND CONFIRMED MY STORY, AND NOW THEY ARE TELLING ME THAT THEY DO NOT HAVE IN STOCK A SEAT COVER AND THAT I HAVE TO CONTINUE WAITING, I HAVE BEEN WAITING FOR MORE THAN 2 YEARS AND HAVE BEEN MORE THAN PATIENT, I WANT CHRYSLER TO PAY ME SO THAT I CAN HAVE THIS FIX AT A LOCATION THAT I FEEL CONFIDENT BECAUSE I DO NOT TRUST CHRYSLER OR THE CHRYSLER DEALERSHIP IN RANDOLPH NJ, IF I WAS TO SELL MY VEHICLE I WILL LOOSE VALUE BECAUSE ONE SEAT IS NOT WORKING AND I HAVE NOT BEEN ABLE TO USE MY HEATED SEAT IN MORE THAN 2 YEARS, THIS IS UNACEPTABLE, CHRYSLER GROUP DID NOT COMPLY WITH THE SAFETY RECALL. *JS

FRONT DRIVER SEAT TRACK BROKE AND CAR IS A HAZARD TO DRIVE. DEALER SAYS IT COST $1200 TO REPAIR. *TR

Mileage: 136,000

I HAVE ME A 2004 JEEP GRAND CHEROKEE SPECIAL EDITION , I BOUGHT IT IN 2010 AND ITS APRIL 19TH, 2012 AND MY DRIVERS FRONT POWER SEAT TRACK JUST BROKE ON ME WHILE DRIVING. *JS

Mileage: 215,000

SEATS BASE FRAME FAILS WITH SEPARATION OF METAL SUPPORT MAKING SEAT UNSOUND. LOCATED ON DRIVERS SEAT, LEFT FRONT. *TR

Mileage: 110,000

THE DRIVER SIDE ELECTRIC SEAT FRAME BROKE IN 2006 AND I WAS TOLD I COULD BUY A NEW ONE BUT THEY ARE SO CHEAPLY MADE I HAD IT REPAIRED BY A EXPERIENCED WELDER WHO TOLD ME THE METAL WAS REALLY THIN AND CHEAPLY MADE.IT BROKE AGAIN IN 2008 IN A DIFFERENT LOCATION ON THE SAME SEAT AND I HAD IT REPAIRED.THEN IT BROKE AGAIN IN ANOTHER LOCATION ON SAME SEAT IN 2009.NOW TO START OFF JAN.2012 IT BROKE IN 2 PLACES OF THE SEAT FRAME AND I DON"T KNOW WHAT TO DO.IT IS A VERY DANGEROUS SEAT AND I LOOKED ON LINE FOR A FEW MOMENTS AND FOUND THOUSANDS OF COMPLAINTS ON THE SAME SEAT FROM 2004 AND DOWN A FEW YEARS. IF SOMETHING IS NOT DONE ABOUT THIS SOMEONE COULD BE HURT OR KILLED. *TR

Mileage: 30,000

WHILE DRIVING MY SEAT SUDDENLY MOVED FORWARD AND TO THE RIGHT. WHAT I FOUND WAS THAT THE SEAT BRACKET BROKE CAUSING THE SEAT TO MOVE. AFTER LOOKING ON THE INTERNET I FOUND THAT THIS IS A COMMON PROBLEM ON THIS MAKE AND MODEL OF VEHICLE. THIS IS A SAFETY ISSUE AS IT AFFECTS YOUR DRIVING POSITION AND IN MY CASE BROKE WHILE I WAS DRIVING. IN ADDITION, AS YOU GO AROUND CORNERS YOU NOW MOVE/SLIDE IN THE SEAT AS IT IS NO LONGER LEVEL. *TR

2004 JEEP GRAND CHEROKEE LAREDO DRIVER'S SEAT MOUNTING BRACKET BROKEN. SEAT WOBBLES TERRIBLY. NO AUTO PARTS STORE STOCK THIS ITEM AND ACCORDING TO BURDICK CHRYSLER JEEP, IT IS NO LONGER MANUFACTURED. ACCORDING TO JEEP, THERE HAS BEEN NO RECALL, YET ACCORDING TO VLANE.COM, CARSURVEY.ORG, ABOUTVEHICLE.COM AND OTHER SUCH INTERNET SOURCES, THIS IS NOT AN ISOLATED INCIDENT. THERE APPEARS TO HAVE BEEN THOUSANDS OF COMPLAINTS. *KB

FRONT PASSENGER POWER SEAT MOUNTING BRACKET AND SEAT MAIN FRAME BOTH HAVE SPLIT LOSE, CAUSING SEAT TO WOBBLE DANGEROUSLY ABOUT. POSSIBLE CONTINUED BREAKAGE OF OTHER COMPONENTS IMMANENT. CAUSING SERIOUS INJURY OR DEATH DUE TO SEAT BREAKING LOSE. *TR

Mileage: 71,000

DRIVER SIDE SEAT FRAME CRACKED IN MULTIPLE LOCATIONS. NOW ACTS LIKE ROCKING CHAIR WHILE DRIVING. NO SUPPORT, VERY UNSAFE. *TT

Mileage: 65,000

THE MAIN METAL FRAME OF THE DRIVER'S SEAT HAS BROKEN. DRIVERS SEAT HAS A ROCKING MOTION AND WILL MOST LIKELY NOT HOLD UP TO A REAR END COLLISION AT ANY SPEEDS. *TR

Mileage: 107,000

WHILE DRIVING THE DRIVER'S SEAT FRAME BRACKET SNAPPED AND THE DRIVER'S SEAT BECAME WOBBLY AS I DROVE. UNABLE TO GET A SAFETY INSPECTION STICKER IN MASSACHUSETTS UNTIL THE SEAT FRAME IS REPAIRED/REPLACED. THIS IS THE FIRST TIME I HAVE HAD THIS PROBLEM WITH 2004 GRAND CHEROKEE. IT HAS OCCURRED TWICE WITH A 2003 GRAND CHEROKEE I OWN ALSO. VERY UNSAFE TO DRIVE IN THIS CONDITION. *TR

Mileage: 63,384

DRIVER SIDE SEAT BROKE OFF AT FRAME. THIS HAS HAPPENED TWICE. THERE DOES NOT SEEM TO BE A SOLUTION BY JEEP TO REPAIR THIS PROBLEM. THERE ARE NO PARTS EITHER NEW OR USED AVAILABLE TO MAKE REPAIRS. WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM. *KB

Mileage: 96,000

STOPPED AT A LIGHT, WHEN LIGHT TURNED GREEN, ACCERATED, DRIVER SEAT ROCKED BACKWARD AND FELT LOOSE. ON EXAMINATION FRONT LEFT BRACKET ON FRAME HAD BROKEN. THIS SEEMS TO BE A PROBLEM THIS THIS CAR, SEARCHED ON-LINE TO FIND MANY PEOPLE WITH THIS HAPPENING. HAD IT WELDED. ABOUT 6MOS LATER REAR BRACKET BROKE IN SAME WAY. THIS IS VERY DANGEROUS TO THE DRIVER, MUST HOLD ON WHEN SEAT MOVES IN THIS WAY. DON'T KNOW WHY JEEP WILL NOT FIX AT THERE COST. THEY SAY THER IS NO RECALL. THERE SHOULD BE ONE.

Mileage: 72,000

DRIVERS SIDE SEAT MOUNTING BRACKET BROKE ON ENTRY TO VEHICLE. THIS CAUSED THE SEAT TO ROCK BACK AND FORTH WHILE DRIVING ESPECIALLY DURING TURNS. TOOK IT TO DEALER AND THEY TOLD ME THAT THE SEAT TRACK WAS ALSO BROKEN. THEY HAVE BEEN UNABLE TO FIND A REPLACEMENT TRACK SO FAR BECAUSE JEEP NO LONGER MAKES THE PART. I WAS TOLD THAT IT CAN'T BE WELDED BECAUSE OF LIABILITY ISSUES. THEY ESTIMATE THE COST TO REPAIR AT $300+ IF THE PART CAN BE FOUND. THIS SEEMS TO BE A COMMON OCCURRENCE LATELY AND I'M FORCED TO PAY FOR A DESIGN DEFECT. *TR

Mileage: 86,000

FRONT SEAT BRACKETS SHEARED OFF, SEAT UNSTABLE AND WILL TILT BACKWARDS. WAS TOLD BY A CERTIFIED WELDER / WELDING INSPECTOR THAT IT COULD NOT BE WELDED, AND THAT THE BRACKET WAS A DEFECTIVE, SUB-STANDARD, AND UNREPAIRABLE. *TR

Mileage: 111,114

I WAS BACKING MY 2004 JEEP GRAND CHEROKEE OUT OF THE DRIVEWAY WHEN I HEARD A SNAP AND THEN THE FRONT SEAT STARTED WOBBLING BACK AND FORTH. I PULLED BACK INTO MY DRIVEWAY AND THAT'S WHEN MY HUSBAND AND I NOTICED THE METAL THAT CONNECTS THE DRIVER'S SEAT HAD COMPLETELY SNAPPED. IT WAS A BLESSING THAT I WAS NOT TRAVELING AT A HIGH RATE OF SPEED OR WAS FAR FROM HOME, I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY. *TR

Mileage: 149,113

04 JEEP GRAND CHEROKEE LAREDO DRIVER SEAT TRACK BRACKET BROKEN. SEAT IS NOW UNSAFE. *TR

Mileage: 81,000

DRIVERS SEAT BRACKET HAS BROKEN CAUSING SEAT TO SEVERELY ROCK. I HAVE SEEN NUMEROUS COMPLAINTS. NEEDS TO BE REPAIRED BY A WELDER OR REPLACED. CURRENTLY HOLDING TOGETHER WITH A HOSE CLAMP. *TR

Mileage: 80,000

2004 GRAND CHEROKEE LAREDO. THIS WILL BE THE SECOND TIME SINCE 2004 REPLACING THE DRIVERS SIDE FRONT SEAT. IT BROKE IN 2008 AND AGAIN IN 2011. THE SEAT STARTS TO ROCK BACK AND FORTH LIKE ITS LOOSE AND THERE IS NO WAY TO TIGHTEN THE SEAT.. SO YOU HAVE TO SIMPLY LIVE WITH IT, VERY UNSAFE IN MY EYES. IF I WAS IN A ACCIDENT I THINK THE SEAT WOULD SNAP OFF AND I WOULD BE GREATLY INJURED! *TR

Mileage: 121,000

THE DRIVER'S SEAT OF MY 2004 JEEP GRAND CHEROKEE HAS BROKEN FOR UNKNOWN REASONS AND , WITHOUT HOMEMADE, PATCHWORK BRACING, FLOPS BACK LIKE A RECLINER. WE HAVE ATTEMPTED TO GET THIS REPAIRED BOTH THROUGH OUR LOCAL DEALER AND THROUGH CHRYSLER CORPORATION AND THEY CLAIM THAT THEY CANNOT SECURE THE PART; WE WERE FIRST TOLD BY THE DEALER WE HAD TO PREPAY FOR THE PART, DID SO, AND THEN THEY REPORTED BACK WEEKS LATER THAT THEY COULDN'T FIND THE PART. UNFORTUNATELY, OUR FINANCIAL SITUATION DOES NOT ALLOW US TO SIMPLY PARK THE VEHICLE AND MAKE DUE. THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN AND WE WOULD APPRECIATE ANY ASSISTANCE AND SUPPORT YOU CAN OFFER. *TR

THE SEAT BRACKETS FOR THE DRIVER'S SEAT ON MY 2004 JEEP GRAND CHEROKEE HAVE SNAPPED. THIS CAUSES THE SEAT TO ROCK BACK AND FORTH WHEN ACCELERATING OR BREAKING. WILL COST BETWEEN 500-800 TO HAVE THE BRACKETS REPLACED. *TR

PASSENGER SEAT HEATER ELEMENT GOT WAY TO HOT AND THE SEAT STATED SMOKING. I SEEN THE RECALL SO I CALLED GAVE THEM THE VIN AND WAS TOLD THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. *TR

Mileage: 62,000

FRONT DRIVER SIDE SEAT HAS BROKE AT 3 SEPARATE PARTS REQUIRED WELDING TO REPAIR. *TR

Mileage: 90,000

WHILE DRIVING DOWN THE ROAD MY SEAT COMPLETELY BROKE, THROWING ME TOWARDS THE BACK SEAT. THANK GOD I WAS ABLE TO CONTROL THE VEHICLE AND THAT NO ONE WAS COMING DOWN THE OTHER SIDE OF THE ROAD OR IT WOULD HAVE BEEN TERRIBLE. WHY WOULD A SEAT FAIL LIKE THAT??? THE CAR IS PRETTY MUCH NOT DRIVABLE NOW BECAUSE THE SEAT IS COMPLETELY BROKEN OFF THE BASE. THIS IS CRAZY!!!

Mileage: 61,000

2004 JEEP GRAND CHEROKEE WITH A RECALL FOR FRONT SEAT ELECTRIC HEATING ELEMENTS. CONSUMER EXPRESSED DISCONTENT WITH ONE DEALERSHIP AND WAS VERY CONTENT WITH THE WORK DONE BY A DIFFERENT DEALERSHIP. *KB THE FIRST DEALERSHIP STATED THEY HAD THE PARTS, BUT WHEN THE CONSUMER ARRIVED, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SEATS, FRONT ASSEMBLY SEAT HEATER/COOLER (09V117000). AFTER HAVING THE REMEDY REPAIR DONE, THE DRIVERS FRONT HEATED SEAT WAS INOPERABLE. THE DEALER STATED THAT THE FRONT DRIVER SEAT WAS INOPERABLE; THEREFORE, THE HEATED SEAT ELEMENT WOULD NOT WORK. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS OPERATING CORRECTLY BEFORE THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

SEAT MOUNT BRACKET FAILS UNDER NORMAL USE. FRONT SEAT DRIVERS SIDE MOUNT BRACKET BROKE AT 65K MILES UNDER LIGHT USE. LOOKING ONLINE IT SEEMS LIKE THIS IS A "NORMAL" THING CAUSING A DANGEROUS DRIVING SITUATION OF DRIVING IN A "ROCKING CHAIR". JEEP KNOWS THIS IS AN ISSUE YET THERE IS NO REPLACEMENT PART FOR UPGRADING AN OBVIOUS INFERIOR STRUCTURAL COMPONENT THAT IS INTEGRAL TO SAFE DRIVING. *TR

Mileage: 64,000

I HAVE A 2004 JEEP GRAND CHEROKEE LAREDO WITH 107,000 MILES. TODAY, 12/9/2010, THE DRIVERS SIDE SEAT BRACKET CAME LOOSE. I BELIEVE AFTER SEARCHING THE INTERNET, THAT IT IS A MOUNTING BRACKET. SOME OTHER JEEP CHEROKEE OWNERS COMPLAINED OF THIS PROBLEM. THE SEAT NOW ROCKS WHEN I BRAKE AND ACCELERATE. I AM CONCERNED THAT IF I GET INTO A COLLISION THE SEAT WILL NOT BE LOCKED IN AND THE SEAT BELT WILL NOT FUNCTION. *TR

Mileage: 107,000

I OWN A 2004 JEEP GRAND CHEROKEE WITH A DRIVER'S SIDE POWER SEAT. IT HAS APPROXIMATELY 105,000 MILES ON IT. THE FRONT RIGHT SEAT BRACKET BROKE ON 10/20/2010 CAUSING THE SEAT TO ROCK WHILE DRIVING, ACCELERATING OR BRAKING. THE LEFT SIDE BRACKET IS NOW ALSO CRACKED BUT NOT BROKEN ALL THE WAY ACROSS YET. THIS IS A VERY DANGEROUS SITUATION AS IT MAY BOTH LEAD TO AN ACCIDENT AND CAUSE ADDITIONAL INJURIES TO THE DRIVER. I AM NOW TRYING TO FIND USED PARTS FOR THE REPLACEMENT AND HAVE LEARNED FROM ONE LOCAL USED AUTO PARTS DEALER (631-654-5172) THAT HE DIDN'T HAVE ANY BECAUSE THIS WAS A :"HOT" ITEM. MY RESEARCH ON THE INTERNET HAS ALSO FOUND IT TO BE A VERY COMMON PROBLEM WITH GRAND CHEROKEES. THE SEATS ARE BREAKING WITH NORMAL USE. I HAVE DECIDED TO COMPLAIN TO THE NHTSA AND MY US SENATOR IN THE INTEREST OF PROTECTING OTHERS FROM A SERIOUS SAFETY PROBLEM INVOLVING A LARGE NUMBER OF VEHICLES. THIS SITE CURRENTLY SHOWS 1898 VOTES OF 'YES' IN REGARD TO HAVING A CRACKED SEAT: HTTP://WWW-ODI.NHTSA.DOT.GOV/IVOQ/INDEX.CFM I AWAIT YOUR REPLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 105,000

FRONT DRIVER SIDE SEAT STARTED TO WOBBLE AND THEN ENDED UP SNAPPING. METAL BROKE IN THE FRONT LEFT OF THE SEAT RIGHT BY WHERE THE METAL PIECE IS THAT LIFTS THE SEAT. I DRIVE WITH MY SEAT ALL THE WAY DOWN AND IS NEVER RAISED. THE SEAT MOVES EVERY BEND AND ANYTIME I ACCELERATE OR BRAKE. *TR

Mileage: 70,000

DRIVER SEAT PIVOT WHICH CONNECTS THE SEAT TRACK TO THE UPPER SEAT FRAME BREAKS / CRACKS UNDER NORMAL DRIVE CONDITIONS. I HAD TO REPLACE MY SEAT TRACK 3 TIMES WITH THE FIRST CRACK BEING WELDED AND CRACKING AGAIN. THE VEHICLE HAS 159,000 MILES AND I AM THE ORIGINAL OWNER. *TR

Mileage: 59,000

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, HE HEARD A LOUD POPPING NOISE AND COULD FEEL THE SEAT MOVING. THE DEALER LOOKED AT THE VEHICLE AND STATED THAT THE MOUNTING BRACKET FOR THE SEAT WAS BROKEN. THE DEALER STATED THIS HAD BEEN A PROBLEM IN THE PAST. THE CURRENT AND FAILURE MILEAGES WERE 182000.

Mileage: 182,000

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE COMPANY WHICH MANUFACTURERS THE NECESSARY PARTS WAS OUT OF BUSINESS. HE WAS INFORMED TO CALL THEM BACK AT A LATER DATE. THE CONTACT HAS SINCE CALLED THE AUTHORIZED DEALER BACK 3 TIMES AND HE WAS AGAIN INFORMED TO CALL BACK AT A LATER DATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE. UPDATED 01/03/11 *BF THE CONSUMER IS STILL WAITING FOR THE PARTS TO COME IN TO FIX THE PASSENGER HEATER SEAT. UPDATED 01/07/11

Mileage: 94,000

THE SEAT FRAME ON MY 2004 JEEP GRAND CHEROKEE HAS BROKEN FOR THE SECOND TIME. THE SEAT FRAME IS NOT STRONG ENOUGH FOR A NORMAL WEIGHT ADULT MALE. *TR

Mileage: 60,000

ON MY 2004 JEEP GRAND CHEROKEE LAREDO THE RIGHT FRONT BRACKET ON THE DRIVER SEAT THAT HOLDS THE SEAT TO THE FLOOR BROKE CAUSING THE SEAT TO BECOME UNSTABLE. I HAVEN'T TAKEN THE JEEP TO A DEALER AT THIS TIME. *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE BRACKETS FOR THE FRONT DRIVER SEAT TRACK FRACTURED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

Mileage: 140,000

2004 JEEP GRAND CHEROKEE, DRIVERS SEAT BROKE A WELD. I WAS DRIVING ABOUT A YEAR AGO AND THE WELD JUST BROKE. I HAVEN'T HAD A CHANCE TO GET IT FIXED BECAUSE I CAN'T FIND A USED REPLACEMENT AND DEALERSHIP WANTS OVER $800 TO FIX. I HAVE CHECKED ONLINE AND HAVE FOUND ALMOST 2000 PEOPLE WITH SIMILAR PROBLEMS ALL STATING THE SAME THING, JEEP DOESN'T HAVE A RECALL FOR THIS AND THEY CAN'T FIND A REPLACEMENT SEAT USED OR NEW FOR THAT MATTER AND JEEP DEALER WANTS OVER $500 TO FIX THE PROBLEM. I HAVE ALSO READ THAT THE PEOPLE THAT HAVE HAD THE SEAT FIXED OR REPLACED THE ISSUE JUST HAPPENS AGAIN. I FEEL THIS IS A SAFETY ISSUE AS IT BROKE WHILE I WAS DRIVING THE VEHICLE WHICH THANK GOD DID NOT CAUSE A ACCIDENT TO HAPPEN ONLY BECAUSE I WAS NOT ON A BUSY ROAD AND WAS ABLE TO RECOVER FROM THE INITIAL SHOCK OF THE SEAT BREAKING. I CHECKED UNDER THE SEAT WAS ABLE TO SEE THE METAL BROKE RIGHT AT THE WELD. *TR

Mileage: 145,000

FRONT DRIVERS SIDE SEAT BROKE OF RAIL AND FRAME. *TR

Mileage: 95,000

2004 JEEP GRAND CHEROKEE E FRONT DRIVER'S SEAT BROKEN CHANGED IT ONCE WITH THE DEALERSHIP BUT IT BROKE AGAIN FROM READING ONLINE COMMENTS FROM OTHER JEEP OWNERS THIS IS AN ON GOING PROBLEM WITH THE FRAME OR SEAT BRACKET SINCE I CHANGED THE FRAME IT BROKE WITHIN 6 MONTHS OF REPAIRING IT AVERAGE COST FOR NEW SEAT FRAME IS ABOUT 600 DOLLARS AT DEALERSHIP AND IT'S NOT FAIR TO HAVE JEEP OWNERS PAY OVER AND OVER AGAIN TO FIX A PROBLEM WITH THEIR JEEP WHEN IT'S JEEPS FAULT. *TR

Mileage: 105,114

FRONT SEAT SUPPORT BREAKS. *TR

Mileage: 60,000

THE DRIVERS SEAT BACK WILL NOT STAY IN AN UPRIGHT POSITION, IT GRADUALLY RECLINES, EVEN WHILE THE VEHICLE IS PARKED. *TR

Mileage: 63,000

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN GETTING INTO THE DRIVER SEAT, HE HEARD THE METAL BRACKET UNDER THE SEAT SNAP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,900. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000.

Mileage: 80,900

DRIVERS SEAT ROCKS BROKEN BRACKETS THAT HOLD THE SEAT TO THE CAR. I HAVE SEEN THOUSANDS OF FAILURES OF THESE BRACKETS REPORTED ON LINE. THE FIX IS A NEW $1000 SEAT WHICH OFTEN GETS OVERLOOKED AND PEOPLE ARE WELDING (THAT'S WHAT WE PLAN TO DO) A BRACKET WHICH MAY CREATE ADDITIONAL SAFETY ISSUES. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH COMING FROM A COMPLETE STOP THE POWER WINDOWS AND POWER DOOR LOCKS FAILED TO OPERATE WHEN ENGAGED. THE ADDITIONALLY, A NOISE SOUNDED FROM THE INSTRUMENT PANEL WHENEVER ENGAGING THE POWER WINDOW SWITCH. THE VEHICLE HAD A RECALL REPAIR PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). HOWEVER, THE FAILURE CONTINUED TO OCCUR AFTER THE RECALL REPAIR. THE POWER WINDOWS AND POWER DOOR LOCKS FAILURES HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 95,000.

Mileage: 8,000

METAL BRACKET HOLDING DRIVER SEAT TO THE FLOOR HAS BROKEN TWICE DURING THE OWNERSHIP OF THIS VEHICLE. I WEIGH 250LBS, I'M HEAVY, BUT WE'RE TALKING ABOUT METAL THAT HAS COMPLETELY SNAPPED IN TWO. TWICE. *TR

Mileage: 115,000

TL*-THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LIMITED. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE DRIVER SIDE HEATED SEAT UNEXPECTEDLY ACTIVATED WITHOUT ASSISTANCE. THE SEAT EXERTED EXCESSIVE HEAT. THE FAILURE OCCURRED SPORADIC. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITED UNTIL THE SEAT WAS COMPLETELY COOLED DOWN BEFORE HE CONTINUED TO DRIVE THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE IDENTICAL FAILURE ON FIVE SEPARATE OCCASIONS WHERE DIAGNOSTIC TESTING WAS PERFORMED. WHEN THE DEALER PERFORMED THE MOST RECENT DIAGNOSTIC TESTING THE TECHNICIAN INFORMED THAT THE OWNER HE WOULD BE RESPONSIBLE FOR FIFTY PERCENT OF THE REPAIR COST. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 104,500. UPDATED 11/16/10. *LJ

Mileage: 35,000

I HAVE A 2004 GRAND CHEROKEE LAREDO. TODAY WHILE GETTING INTO MY JEEP, MY DRIVERS SEAT FRAME BROKE. LOOSE IN THE FRONT LEFT CORNER. NOW MY DRIVER SEAT ROCKS WHEN I APPLY THE BRAKE OR GIVE GAS. WOW, THANK THE LORD I WAS NOT DRIVING WHEN THIS HAPPENED. I HAVE CONTACTED CHRYSLER ABOUT THIS TO SEE IF THEY WILL ASSIST WITH REPAIR EVEN THOUGH I HAVE 70,000 MILES OF USE. AFTER DOING SOME RESEARCH, IT APPEARS THIS IS A KNOWN ISSUE YET NO RECALLS ARE PERFORMED. IT'S GOING TO COST ME ROUGHLY $700.00 TO GET THIS FIXED. BELOW IS A LINK I FOUND WITH A LOT OF COMPLAINTS AROUND THIS ISSUE. HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP. *TR

Mileage: 70,901

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY DRIVER SEAT TRACK BROKE FOR MY 2004 JEEP GRAND CHEROKEE ON THE RIGHT SIDE NEXT TO THE DRIVER SIDE DOOR. IT SNAPPED IN HALF AND WHILE RESEARCHING ON THE WEB I FOUND A WEBSITE THAT EVERYONE ELSE IS VOICING THERE CONCERN. MY SEAT IS SWAYING SIDE TO SIDE AND WHEN I AM DRIVING MY SEAT LEANS BACK FAR. WHEN CALLING THE DEALERSHIP THEY SAID THAT THIS IS NOT A KNOWN ISSUE AND THAT IT WILL COST ME BETWEEN 600-800 TO FIX. THIS IS UPSETTING WHEN I CAN WELD IT TOGETHER, BUT WHEN I GET IN A ACCIDENT WILL THAT HOLD? IT IS A TERRIBLE PRODUCT AND THE METAL SHOULD HAVE BEEN STRONGER AND THICKER. [XXX] LINK TO A WEBSITE DETAILING OTHER COMPLAINTS: HTTP://VLANE.COM/POLL/30/HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP. *TR

Mileage: 74,000

LEFT FRONT FRAME BRACKET ON DRIVER-SIDE POWER SEAT HAS BROKEN OR SHEARED... *TR

Mileage: 90,000

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLATFORM FRAME OF THE DRIVER'S SEAT BROKE THREE TIMES. WHILE DRIVING APPROXIMATELY 25 MPH, THE SEAT BEGAN TO SHAKE WHICH ALERTED HIM TO THE FAILURE. THE FIRST TWO TIMES, HE WELDED THE SEAT TOGETHER, AND THE THIRD TIME, HE SCHEDULED AN APPOINTMENT FOR 02/26/2010 WITH THE DEALER. HE CALLED THE MANUFACTURER, FILED A COMPLAINT WITH A REPRESENTATIVE, AND WAS INSTRUCTED TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 67,750. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. UPDATED 03/26/10. *LJ THE CONSUMER STATED WHEN THE SEAT BROKE, IT CAUSED IT TO SHIFT AND IT BECAME UNSTABLE. CHRYSLER REFUSED TO PAY FOR THE REPAIRS BECAUSE THEY STATED THE SEAT FAILED DUE TO THE WELD. THE CONSUMER STATED THE SEAT CRACKED BEFORE IT WAS WELDED. UPDATED 04/16/10.*JB UPDATED 04/28/10.*JB UPDATED 09/13/10

Mileage: 37,000

2004 JEEP GRAND CHEROKEE. 76,000 MILES. PURCHASED NEW, I AM THE ONLY OWNER. WHILE TURNING INTO WORK, THE DRIVER SEAT BRACKET (THE BRACKET THAT CONNECTS THE SEAT TO THE FLOOR) BROKE IN THE FRONT LEFT (IF LOOKING FORWARD). NOW THE SEAT SWAYS AND ALL OF THE WEIGHT IS STRESSED ON JUST ONE CORNER OF THE BRACKET. ACCORDING TO ONLINE REPORTS, THIS COSTS UP TO $1000 TO GET FIXED AT A DEALER. OTHER REPORTS OF THE BRACKET BREAKING WHILE PEOPLE ACCELERATING AND FALLING INTO THE BACK SEAT. *TR

Mileage: 73,000

I HAVE A 2004 JEEP GRAND CHEROKEE THAT HAS THE HEATED SEAT ISSUE, RECALL J14 AND CALLED THE DEALERSHIP 3 WEEKS AGO WITHOUT A RESPONSE. THEY SET UP AN APPOINTMENT FOR ME TO GO IN JAN. 7TH TO GET IT FIXED AND WHEN I WENT IN THEY NEVER EVEN HAD THE PARTS TO FIX IT. SO THEY GOT MY INFORMATION AND SAID THEY WOULD CALL ME WITH AN ETA AND IT HAS BEEN OVER A WEEK NOW WITHOUT ANY CONTACT FROM THEM. WHEN I CALLED TODAY I GAVE THEM MY INFORMATION AGAIN AND THEY TOLD ME ONLY 300 PARTS WERE BEING SHIPPED TO THE WHOLE STATE ON MONDAY AND THAT I MAY OR MAY NOT GET IT DONE EVEN AFTER THAT. TO ME, HAVING HEATED SEATS THAT MAY EXPLODE AND CAUSE FIRES IS A PRETTY BIG SAFETY ISSUE THAT SHOULD NOT TAKE OVER A MONTH (WHEN ALL SAID AND DONE) TO FIX ESPECIALLY LIVING IN A COLD STATE LIKE COLORADO WHERE THESE SEATS ARE NEEDED. BY SCHEDULING AN APPOINTMENT TO FIX IT, THEN NOT HAVING THE PARTS TO DO IT, THEN NEVER CALLING ME BACK TO SET UP A NEW TIME THAT IS COMPLETELY UNACCEPTABLE AND WELL OUTSIDE OF A REASONABLE TIME FOR SOMETHING AS SERIOUS AS THIS. *TR

Mileage: 56,000

DRIVER'S SIDE SEAT BRACKET HAS BROKEN. I HAVE WELDED ONCE AND IT HAS BROKEN AGAIN. I AM NOT A LARGE MAN (ABOUT 185LBS) AND FEEL THIS SHOULD NOT HAVE HAPPENED UNDER NORMAL USE. MANY JEEP OWNERS HAVE COMPLAINTS ON THIS. *TR

RE: 2004 JEEP CHEROKEE DRIVER SIDE SEAT FRAME BROKE AGAIN AFTER DEALER SO CALLED REPAIR. *TR

Mileage: 116,700

TL*THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE LIMITED. WHILE DRIVING, SHE TURNED ON THE AIR CONDITIONER AND SMOKE STARTED COMING FROM UNDER THE PASSENGER SIDE FLOOR BOARD; NEAR THE AIR VENTS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 67,000. UPDATED 01/20/10. *LJ THE CONSUMER STATED ONCE SHE PULLED OVER, FIRE BEGAN EMITTING FROM THE PASSENGER FLOORBOARD. A RECALL REGARDING THE HEATED SEATS WAS ISSUED IN 2005 AND 2006. THE CONSUMER TOOK THE VEHICLE TO HAVE THE REPAIRS DONE. A SECOND RECALL WENT OUT IN NOVEMBER. UPDATED 01/21/10.*JB

Mileage: 67,000

DRIVER'S SIDE SEAT TRACK SUFFERED MATERIAL FATIGUE FRACTURE. SEAT FRAME IS A STAMPED METAL FRAME. THE CRACK HAPPENED ON THE FRONT LEFT LEG THAT ATTACHES THE SEAT TO THE FLOORBOARD. THE SEAT TRACK IS STAMPED BY A CHRYSLER DIRECTED SUPPLIER AND SHIPPED TO JCI FOR ASSEMBLY. SUGGEST CHRYSLER TO INVESTIGATE SEAT MOVEMENT (CAUSING FATIGUE IN THE BEND), MATERIAL THICKNESS AND THE POSSIBILITY OF ADDING A GUSSET (OR BRACE) ACROSS THE BOTTOM OF THIS BEND IN THE TRACK. THIS HAPPENED ON MY PERSONAL VEHICLE. I NOTICED SOME MOVEMENT IN THE SEAT BUT I THOUGHT IT WAS COMING FROM THE RECLINE FUNCTION. I WAS BACKING DOWN A HILL WHEN IT SNAPPED CAUSING ME (THE DRIVER) TO SUDDENLY TILT BACKWARD. I WAS STARTLED AND THE TRUCK BUMPED INTO THE MAILBOX AT THE END OF THE DRIVEWAY CAUSING A DAMAGED BUMPER. *TR

Mileage: 94,000

I HAVE A 2004 JEEP GRAND CHEROKEE AND MY DRIVERS SEAT STARTED LEANING ABOUT A YEAR AGO THEN THIS YEAR IS STARTED SQUEAKING WHEN I SAT IN IT, BUT NEVER THOUGHT ANYTHING OF IT SINCE I HAVE 120,000 MILES. THEN ALL OF A SUDDEN AS I AM DRIVING AT 65 MPH THE SEAT MAKES A LOUD POP NOISE AND I ALMOST WOUND UP IN THE BACK SEAT. I STOPPED THE CAR AND LOOKED UNDER THE SEAT TO FIND THE FRAME CRACKED. I GOT HOME TOOK THE SEAT APART AND FOUND IT HAD CRACKED ON ALL THE WELD JOINTS AND WHERE THE BOLTS WHERE THAT HELP IT TO THE METAL FRAME. I SEARCHED ONLINE ONLY TO FIND OUT THAT THIS IS A VERY COMMON PROBLEM AND 100'S OF PEOPLE ARE HAVING THE SAME ISSUE. THIS IS VERY DANGEROUS AND COULD CAUSE A TRAGIC ACCIDENT. I HAD THE SEAT WELDED BY A FRIEND SINCE YOU CANNOT BUY THE PARTS TO REPAIR. AFTER 3 WEEKS NOW MY STEEL FRAME ON THE SEAT HAS CRACKED. THESE SEATS ARE DEATH TRAMPS AND CHRYSLER SHOULD HAVE TO FIX THEM. VERY DANGEROUS, DO PEOPLE HAVE TO DIE IN ORDER FOR THIS TO BE RECTIFIED? *TR

Mileage: 135,000

FAX ON BEHALF OF CONSTITUENT CONCERNING RECALL, WARRANTY, AND REPAIR ISSUES WITH HER JEEP'S HEATED FRONT SEAT ELEMENTS. *NJ THE CONSUMER STATED THE HEATER SEAT ELEMENT PROBLEM STARTED WITH THE RECALL. THE RECALL REPLACEMENT BURNED THE FOAM OF THE SEAT AND THERE WAS A PROBLEM WITH THE ELECTRICAL ADJUSTMENT AND IT WAS MAKING AN ODD SOUND. THE CONSUMER STATED THIS STEMMED FROM INFERIOR PARTS THAT WERE USED. THE CONSUMER STATED THE VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES TO REPAIR THE HEATED SEAT ELEMENT. THE CONSUMER WENT BACK TO THE DEALER AND ONCE THEY INSPECTED THE SEAT, THEY STATED THE GEAR WAS STRIPPED IN THE MOTOR AND THEY DID NOT DAMAGE IT. THE CONSUMER STATED THE DEALER REMOVED THE SEAT , BUT THEY CLAIMED THEY DIDN'T. ACCORDING TO THE CONSUMER, THE SEAT WAS NOT EVEN IN THE SAME POSITION AS TO WHEN IT WAS FIRST BROUGHT IN. *JB

THE HEADRESTS IN MY 2004 JEEP GRAND CHEROKEE OVERLAND DO NOT PROVIDE PROTECTION FROM WHIPLASH. AS I SIT IN THE SEAT, THE HEADREST IS AT LEAST 8-12 INCHES FROM MY HEAD. IF I WERE HIT FROM BEHIND, MY NECK WOULD BREAK BEFORE MY HEAD WOULD COME INTO CONTACT WITH THE HEAD REST. THIS IS CONTRARY TO THE 2005 AND NEWER JEEPS IN WHICH THE HEADREST IS DIRECTLY BEHIND THE HEAD (ABOUT AND INCH OR TWO). THE HEADRESTS SHOULD BE MODIFIED TO PROVIDE PROTECTION FROM WHIPLASH. *TR

MY FRONT DRIVER SIDE SEAT OF MY 2004 JEEP GRAND CHEROKEE HAS BROKEN TWICE SINCE I HAVE OWNED IT. THE METAL LITERALLY SNAPPING. I HAVE BEEN READING SITES ON THE INTERNET AND THIS APPEARS TO BE AN EXTREMELY COMMON OCCURRENCE. IT MAKES ME WONDER IF IT JUST BREAKS DUE TO EVERY DAY DRIVING WHAT WOULD HAPPEN IN A CRASH?

Mileage: 65,000

2004 JEEP GRAND CHEROKEE, THE DRIVER'S SEAT PIVOT POST ON 3 OCCASIONS HAVE BROKEN. 2 OF THE OCCURRENCES HAPPENED WHILE BRAKING AND 1 WHILE LEANING BACK TO REMOVED ITEMS FROM MY REAR PACKETS. THE 1ST TWO WERE REPAIRED VIA SPOT WELDS AFTER THE THIRD I HAD TO REPLACE LOWER SECTION OF THE SEAT. *TR

Mileage: 65,000

2004 JEEP GRAND CHEROKEE LAREDO -- FRONT SEAT BRACKET/RAIL BROKEN/SNAPPED OFF--THIS CREATED A SAFETY SITUATION WITH SEAT NOT SECURE--RAISES QUESTIONS AS TO WHAT WOULD HAVE HAPPENED IF IN ACCIDENT AND SEAT BROKE LOOSE. *TR

Mileage: 98,000

METAL SEAT BRACKET THAT HOLDS DRIVER'S SEAT TO FLOOR ON MY 2002 AND MY 2004 JEEP GRAND CHEROKEES BROKE. SEATS ARE NOW DETACHED FROM THE FLOOR AND ROCK BACK AND FORTH. *TR

Mileage: 80,000

DRIVER'S SIDE SEAT BRACKET BROKEN ON MY 2004 JEEP GRAND CHEROKEE. AFTER RESEARCHING ON THE INTERNET, IT SEEMS THAT IT IS A COMMON PROBLEM WITH GRAND CHEROKEES. THERE IS A STEEL TUBE THAT GOES FROM SIDE TO SIDE THAT IS ENTIRELY TOO THIN AND IT SHEARS OFF AT THE BRACKET. IT WAS NOT INVOLVED IN ANY ACCIDENT, IT JUST BREAKS FROM NORMAL USE, WHICH FOR A SEAT BRACKET, SHOULD NOT HAPPEN. I FIXED IT ONCE LAST SUMMER AND NOW ANOTHER PART IS BROKEN. THE SEAT IS NOW BASICALLY A ROCKING CHAIR AND IF I WERE TO GET IN A CRASH, THERE IS NO DOUBT IN MY MIND THAT THE BRACKET WOULD FAIL FURTHER AND POSSIBLY CAUSE SERIOUS INJURY. *TR

Mileage: 75,000

DRIVERS SEAT BRAKES AT BOTTOM AND THEN SEAT FRAME BRAKES. IT IS NOW LIKE YOU ARE DRIVING IN A ROCKING CHAIR. JEEP KNOWS ABOUT THIS PROBLEM, SOME SEATS HAVE BROKEN AWAY. THIS IS A VERY UNSAFE CONDITION. *TR

Mileage: 60,000

2004 JEEP GRAND CHEROKEE WAS DAMAGED BY A FIRE DUE TO THE SAFETY RECALL F17. *NJ THE CONSUMER STATED THE DAY HE PICKED THE VEHICLE UP, THE SEATS WERE STILL NOT FUNCTIONING PROPERLY DUE TO THE FIRE DAMAGE TO THE WIRING AND MODULE. THE DRIVERS SEAT WAS NOT REASSEMBLED CORRECTLY AND THE LUMBAR SUPPORT HIT THE CONSUMER IN THE CENTER OF HIS BACK. AFTER A CLOSE EXAMINATION AT A LOCAL REPAIR SHOP, THE CONSUMER WAS TOLD THERE WAS NO EVIDENCE THE PASSENGER SEAT RECALL WAS EVER ADDRESSED. THE FOLLOWING MORNING, THE BATTERY WAS DEAD, THE PARKING AND SIGNAL LIGHTS CONTINUED TO BURN OUT AND PERIODICALLY THE DASH LIGHTS AND POWER WINDOWS DID NOT WORK. IT WAS DETERMINED THAT BOTH SEATS HAD ADDITIONAL FIRES AND INTERNAL HEAT DAMAGE. *JB

SEAT TRACK FOR 2004 JEEP GRAND CHEROKEE CRACKED, CAUSING SEAT TO MOVE IN A RECLINING FASHION WITHOUT THE SEAT ACTUALLY RECLINING. *TR

Mileage: 105,000

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT SLIGHTLY RECLINED THE FRONT DRIVER'S SEAT AND THE SEAT FRAME FRACTURED. THE SEAT COULD HAVE COMPLETELY FAILED WHILE DRIVING, THUS INCREASING THE RISK OF A CRASH. THE DEALER STATED THAT HE WOULD BE RESPONSIBLE FOR REPLACING THE SEAT FRAME. THE REPAIR WOULD COST $600. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.

Mileage: 109,000

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE CONTACT SMELLED SOMETHING BURNING AND ROLLED DOWN THE WINDOW. HE NOTICED THAT THE ODOR WAS NOT COMING FROM OUTSIDE OF HIS VEHICLE, SO HE CONTINUED TO DRIVE. APPROXIMATELY 30 SECONDS LATER, HE FELT A BURNING SENSATION ON HIS LOWER BACK. HE PULLED INTO A PARKING LOT AND OBSERVED A HOLE IN THE DRIVER'S SEAT SURROUNDED BY AN ORANGE RING. THERE WAS A CHARRED MARK ON HIS LEATHER BELT AND THE SEAT WAS SMOKING. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 66,800. UPDATED 04-17-09 UPDATED 04/20/09.*JB

Mileage: 66,800

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE SEAT HEATER MALFUNCTIONED AND BURNED THROUGH THE SEAT. THE CONTACT SMELLED A BURNING ODOR AND IMMEDIATELY PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. HE EXITED THE VEHICLE AND NOTICED A BURN HOLE APPROXIMATELY THE SIZE OF A QUARTER. NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) WAS SPECIFICALLY FOR THE PASSENGER SIDE SEAT HEATER, AND WOULD NOT INCLUDE THE DRIVER'S SIDE SEAT HEATER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 92,000.

Mileage: 92,000

I HAD THE SEAT HEATER ON WHILE DRIVING ON MY WAY HOME FROM WORK, AND I NOTICED THAT IT CONTINUED TO GET WARMER AND THEN HOT. IT STARTED IN MY HIP AND THEN WENT TO MY BACK AND CONTINUED TO GET HOTTER. THE HEATER WAS SHUT OFF. WHEN I GOT HOME I FOUND TWO HOLES IN MY LEATHER DRIVER SEAT AND ALSO A BURN HOLE AND SCORCHED AREA ON THE BOTTOM OF MY COAT. I HAD RECEIVED A RECALL NOTICE AND HAD GONE TO THE DEALER FOR REPAIR. THE RECALL WAS F17 - HEATED SEAT ELEMENT. *TR

PASSENGER SEAT HEATING ELEMENT CAUGHT FIRE, TOTALLY DESTROYING VEHICLE. *TR

2004 JEEP GRAND CHEROKEE WITH HEATED SEAT ISSUE. CONSUMER STATES THAT THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR THE HEATED SEAT PROBLEM. SHE ALSO STATES THAT THERE IS A WIRE OR ROD POKING THROUGH THE DRIVER SEAT. *KB THE CONSUMER ALSO STATED THE TRANSMISSION FAILED, THERE WAS A PROBLEM WITH THE POWER STEERING, THE BLEND DOORS IN THE HEATING SYSTEM, THE PASSENGER SIDE WINDOW FELL DOWN IN TO THE DOOR PANEL, AND THE HOOD STRUTS FAILED. THE CONSUMER STATED THE HEATED SEAT ISSUE HAD BEEN RECALLED. THE ENGINE LIGHT ILLUMINATED AND IT WAS DETERMINED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. *JB

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT BURNED HER AND LEFT TWO BURN MARKS THROUGH THE LEATHER SEATS. SHE NOTICED THE DEFECT WHEN HOT SPOTS BEGAN TO COME THROUGH THE SEAT. SHE HAS UNKNOWINGLY BEEN BURNED FIVE TIMES. THE MANUFACTURER HAS NOT OFFERED ANY ASSISTANCE. THE DEALER STATED THAT THERE WAS NO RECALL FOR HER VIN NUMBER; HOWEVER, THERE IS A NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE FAILURE AND CURRENT MILEAGES WERE 38,000. UPDATED 02-19-08 *BF THE CONSUMER STATED AT THE SAME TIME THERE WAS A COMPLETE FAILURE OF THE HEATING SYSTEM INCLUDING THE DEFROSTER. CAUSING HAZARDOUS DRIVING CONDITIONS. UPDATED 02/19/08 *TR

Mileage: 38,000

SEAT TRAC AND FRAME FAILED ON 2004 JEEP GRAND CHEROKEE. *TR

2004 JEEP GRAND CHEROKEE LAREDO SPECIAL EDITION, 70,000 MILES DRIVERS POWER SEAT MOTOR STOPPED WHILE DRIVING. SEAT MOTOR STOPPED IN THE HIGHEST POSITION. THE TOP OF THE HEAD TOUCHES THE TOP OF THE VEHICLE. JEEP DEALER QUOTED OVER A $4,000 REPAIR - JEEP WILL NOT OFFER ANY WARRANTY. *TR

Mileage: 70,000

I OWN A 2004 JEEP GRAND CHEROKEE LIMITED......I TOOK MY CAR IN FOR THE SEAT HEATER RECALL AND SINCE THEN I HAVE TERRIBLE PROBLEMS WITH THE SUDDEN ACCELERATION OF THE CAR....(700RPMS TO 1800) I CONSTANTLY HAVE TO PUSH THE BRAKE DOWN AND BE VERY CONSCIOUS OF KEEPING MY FOOT ON THE BRAKE. THE CHECK ENGINE LIGHT THEN CAME ON WITH A P0505 CODE. AIR INTAKE SENSOR. WELL A NEW ONE WAS PUT IN AND THE PROBLEM WAS NOT RESOLVED. THE MECHANIC COULD NOT CONTROL THE IDLE EVEN WITH THE DIAGNOSTIC COMPUTER ATTACHED TO IT. IT WAS FOUND THAT TWO WIRES ON THE WIRING HARNESS WERE SHORTING OUT AND MELTING......THEN AFTER DRIVING APPROX 1200 MILES THE IDLE STARTS JUMPING AGAIN.....THE CHECK ENGINE LIGHT COME ON ABOUT TWO DAYS LATER......THEN WITHIN THE SAME DAY THE IDLE CALMS DOWN AND THE CHECK ENGINE LIGHT GOES OFF. I HAVE PAID LOTS OF MONEY TO HAVE THIS REPAIRED.....I BELIEVE THAT THERE IS A SHORT SOMEWHERE FROM THE SEAT HEATER RECALL SINCE THE CAR DID NOT DO THIS PRIOR TO HAVING THE DEALERSHIP FIX THE SEAT HEATER WITH THE RECALL. I REALLY LIKE MY CAR WHEN THE IDLE IS RIGHT ........I AM NOT COMFORTABLE HAVING ANYONE ELSE DRIVE IT DUE TO THIS ISSUE AND DO NOT ALWAYS FEEL SAFE WHEN THE ACCELERATION GOES WILD.....PLEASE HELP.....THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE OTHER PEOPLE GET HURT OR KILLED. *TR

Mileage: 25,000

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT OVERHEATED. SHE TURNED THE TEMPERATURE GAUGE TO LOW HOWEVER, THE TEMPERATURE CONTINUED TO RISE. IN ADDITION, SHE NOTICED SMOKE COMING FROM THE FRONT PASSENGER SEAT THEN FLAMES ERUPTED. SHE WAS ABLE TO EXTINGUISH THE FIRE. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THERE WAS RECALL REPAIR WORK PERFORMED IN 2006 FOR THE SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER (NHTSA CAMPAIGN ID # 06V197000). THE CURRENT AND FAILURE MILEAGES WERE 41,600. UPDATED 3/11/08 *CN UPDATED 03/11/08 *TR

Mileage: 41,600

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE IN JUNE OF 2006 FOR NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). AS OF NOVEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THEY STATED THAT THE PARTS WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 53,000.

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) IN OCTOBER OF 2005. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. AS OF OCTOBER 26, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE REPAIR WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 65,000. UPDATED 12/12/2007 *BF UPDATED

2004 JEEP GRAND CHEROKEE LAREDO 4WD 65,000 MILES DRIVERS POWER SEAT BRACKET WHILE STOPPING AT LIGHT - METAL SEAT BRACKET BROKE TILTING ME SIDEWAYS. JEEP DEALER QUOTED $1000 REPAIR - JEEP WILL NOT OFFER ANY WARRANTY. I SEE MANY OTHER CASES OF THIS ON THE INTERNET. THIS WAS A SERIOUS SAFETY CONCERN. I CAN SEND PHOTOS OF THE DEFECTIVE PART AND/OR SHOW YOU THE ISSUE. AK

Mileage: 65,000

JEEP GRAND CHEROKEE CUSTOMER CALLED THE DEALERSHIP TWICE AND WAS TOLD THAT THEY DIDN'T HAVE THE PARTS AND DIDN'T KNOW WHEN THEY WOULD HAVE THEM IN AFTER SECOND NOTICE OF RECALL CUSTOMER IS ON THE WAITING LIST**CC *JB

I HAVE MADE MANY INQUIRIES INTO HAVING MY HEATED SEATS ON MY 2004 JEEP GRAND CHEROKEE SINCE SEPT 06 AS PER RECALL. I HAVE MADE TWO APPOINTMENTS AND HALF A DOZEN CALLS TO THE DEALERSHIP SCAP CHRYSLER JEEP, ONLY TO BE TOLD IT WILL BE A COUPLE OF WEEKS, OR YOU ARE ON THE LIST. THE REPAIR IS NOT DONE. *JB

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH THE HEATED SEAT WAS EXTREMELY WARM. THE CONTACT STATED THAT SHE FELT A PINCH ON HER LOWER BACK NOTICED A HOLE, AND A RED GLOWING ILLUMINATING LIGHT FROM THE SEAT. THE CONTACT TURNED THE HEATED SEAT SWITCH OFF AND ATTEMPTED TO PUSH ON THE SEAT TO REMOVE THE RED GLOW. THE DEALER ADVISED THE CONTACT TO TURN THE TEMPERATURE DOWN. THE DEALER INSPECTED THE SEAT AND ADVISED THE CONTACT THAT THERE WAS A RECALL 06V197000 FOR THE HEATED SEAT. THE VEHICLE WAS REPAIRED, AND THERE HAVE BEEN NO FAILURES SINCE THE REPAIR. THE CURRENT MILEAGE WAS 28,000. *AK

Mileage: 28,000

I RECEIVED THE INITIAL RECALL NOTICE FROM DAIMLER CHRYSLER IN AUGUST 2006 CONCERNING THE OVERHEATING OF THE SEAT ELEMENTS IN MY 2004 JEEP GRAND CHEROKEE. I CONTACTED THE DEALERSHIP AND THEY WERE WAITING ON PARTS. THEY WERE GOING TO CALL ME WHEN MY RECALL PARTS ARRIVED. I HAVE NOT HEARD ANYTHING SINCE. *JB

TL*- THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST 2006 FOR THE SEAT HEATER. SINCE THEN CONTACT MADE 3 APPOINTMENTS AND THEY ALL HAVE BEEN CANCELED BECAUSE THE DEALERSHIP COULDNOT GET THE PARTS THAT WERENEEDED TO PERFORM THE RECALL WORK ON THE 2004 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 38500, AND THERE HAD BEEN NO FAILURES TO DATE.*AK

Mileage: 38,500

TL*- THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE AND STATED THAT THE DEALER HAD NOT PERFORMED THE RECALL REPAIRS FOR THE VEHICLE HEAT SEAT ELEMENT. THE CONTACT HAD BEEN DEALING WITH THE DEALER FOR OVER A YEAR IN A HALF, AND THEY HAD TOLD HER THAT THERE WERE NO ANY PARTS AVAILABLE. THE CONTACT DID NOT KNOW WHAT STEPS TO TAKE . THE FAILURE MILEAGE WAS 26000, AND THE CURRENT MILEAGE WAS 38000.*AK

Mileage: 26,000

TL* - THE CONTACT CALLED REGARDING THE 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED ON 2/27/06 THE DRIVER'S SIDE HEATED SEAT ELEMENT WAS REPLACED DUE TO THE DRIVER'S SEAT CATCHING ON FIRE. THE SEAT WAS ALSO REPLACED. ON FEBRUARY 2, 2007 THE SEAT STARTED TO SMOKE. THE DRIVER WAS ABLE TO TURN THE SWITCH OFF BEFORE ANY FURTHER DAMAGE WAS DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CONTACT STATED THAT THE DEFECTIVE HEATED SEAT ELEMENT WAS REPLACED WITH ANOTHER DEFECTIVE HEATED SEAT ELEMENT. THE CONTACT RECEIVED RECALL 06V197000 FOR THE HEATED SEAT ELEMENT.*AK

Mileage: 50,000

DAIMLER CHRYSLER SENT A "SAFETY RECALL F17-HEATED SEAT ELEMENTS" LETTER IN AUGUST, 2006. IT STATES THAT THE HEATING ELEMENTS "MAY OVERHEAT AND CAUSE AN INTERIOR FIRE...". IT GOES ON TO RECOMMEND THAT WE "CONTACT YOUR DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT" TO REPLACE THE HEATING ELEMENTS. WE CONTACTED THE JEEP DEALER IN SALEM, OREGON IN SEPT. 2006, AND IT ADDED US TO A WAITING LIST. IT IS NOW FEBRUARY, 2007 AND WE ARE STILL WAITING. THE DEALER TODAY ADVISED THAT SO FAR, IT HAS ONLY RECEIVED PARTS FROM ITS SUPPLIER TO REPLACE 8 SEAT ELEMENTS AND IS WAITING FOR MORE. WE ARE AROUND 20+ CUSTOMERS ON A LIST OF 35 STILL WAITING FOR PARTS AND WITH NO PROJECTION OF WHEN MORE PARTS MIGHT ARRIVE. MEANWHILE, WE CONTINUE TO DRIVE WITH A POTENTIAL FIRE DANGER INSIDE OF OUR VEHICLE. *NM

TL*- THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE RECEIVED RECALL 06V197000 FOR A FRONT SEAT HEATER FAILURE ON 08/2006, AND STILL HAS NOT RECALL REPAIRS DONE. THE CONTACT STATED THAT THE DEALERSHIP HAD INFORMED HIM LAST WEEK THAT THE PARTS WERE NOT STILL AVAILABLE.*AK

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE#06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE CONTACT HAS RECEIVED A BURN FROM THE CAR SEAT. THE DEALER INFORMED HIM THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. *AK UPDATED 2/16/2007 - *NM

Mileage: 30,000

TL* - THE CONTACT STATED THAT SHE RECEIVED A RECALL LETTER CAMPAIGN # 06V197000 FOR HER 2004 JEEP GRAND CHEROKEE IN AUGUST 2006. THE RECALL IS FOR THE VEHICLE'S HEATED SEAT ELEMENT. THE CONTACT STATED THAT SHE HAS TRIED CONTACTING THE DEALERSHIP ON NUMEROUS OCCASIONS AND STILL HASN'T GOTTEN THE RECALL RESOLVED. THE CONTACT STATED THAT SHE CAN'T USE THE THERMOSTAT FOR THE SEATS, THE SEATS BECOME TOO HOT AT ANY SETTING. *JB THE CONSUMER STATED IT TOOK 6 MONTHS TO GET THE VEHICLE FIXED. UPDATED 02/27/07. *JB

Mileage: 17,100

I RECEIVED NOTICE OF A RECALL ON MY JEEP CHEROKEE IN AUGUST OF 2006 FOR POSSIBLE OVER HEATING OF THE SEATS TO DATE I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED . I AM BEING TOLD THE PARTS ARE NOT AVAILABLE? *JB

I AM A PARAPLEGIC THAT HAS NO FEELING FROM MY CHEST DOWN. I RECEIVED A 3RD DEGREE BURN ON MY LEFT BUTTOCKS FROM THE HEATED LEATHER SEATS IN MY 2004 JEEP GRAND CHEROKEE. I USED IT FOR A TOTAL OF ABOUT 1 1/2 HOUR TO 2 HOURS, WITH ABOUT AN HOUR BREAK IN THE MIDDLE. I NOTIFIED JEEP, THEY LOOKED AT AND SAID IT WASN'T THEIR FAULT. I HAVE A BURN AND SCAR TO PROVE IT. *JB

DT: THE CONTACT STATED NO PROBLEM OCCURRED WITH THE VEHICLE. THERE IS A NHTSA RECALL, #06V197000 ON THE VEHICLE REGARDING THE SEAT HEATER. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 01/19/07. *JB

Mileage: 19,000

ALLAN SAMUALS JEEP DEALERSHIP IN WEBSTER TX WILL NOT PERFORM RE-MEDIATION ON SAFETY RECALL F17 (HEATED SEAT ELEMENTS - JEEP CHEROKEE) WITHIN A REASONABLE TIME OR FOR NO CHARGE. THEY REQUIRE THE CAR TO BE LEFT FOR AT LEAST ONE DAY PROVIDE NO ALTERNATIVE TRANSPORTATION UNLESS IT IS AT MY COST. *JB

JEEP DEALER MACCAUSLAND -WILLIAMS 311 LANCASTER AVE DEVON, PA SERVICE PERSONNEL INDICATED PART CBMKF170 HEATED SEAT RECALL NOT AVAILABLE AS ONLY 1 REPAIR KIT CAN BE ORDERED IN 7 DAYS. JEEP - DAIMLER CHRYSLER CORP IS RATIONING RECALL REPAIR PARTS WHEN A DANGEROUS CONDITION EXISTS IN THEIR VEHICLES. IN ADDITION, I MADE THE APPOINTMENT FOR THIS SPECIFIC RECALL ISSUE OVER 3 WEEKS IN ADVANCE AND THE DEALER MADE NO ATTEMPT TO CONTACT ME TO LET ME KNOW THE PART WAS NOT AVAILABLE. *NM

JEEP GRAND CHEROKEE FIRE. I HAD A FIRE IN MY UP 2004 JEEP . AT THE TIME MY INSURANCE CO FIRE EXPERT COULD NOT FIND THE CAUSE ,ONLY THAT IT STARTED IN THE CAB ON THE DRIVER'S SIDE. THE VEHICLE WAS BURNT TOO BADLY TOO DETERMINE THE EXACT CAUSE. WE CALLED CHRYSLER AND ASKED FOR THEM TOO INVESTIGATE. THEY SENT THEIR FIRE EXPERT OUT. THEY WOULD NEVER GIVE US THE FINDINGS THEY KEPT REFERRING US TOO OUR INSURANCE CO. NOW THERE IS A RECALL ON THIS VEHICLE FOR FIRE CAUSE BY THE HEATED SEATS. WE ARE TRYING TOO GET CHRYSLER TOO LOOK AT OUR CASE AGAIN BUT WITH NO LUCK. *NM

Mileage: 39,000

I RECEIVED A RECALL FOR MY JEEP FOR THE HEATING ELEMENTS IN THE SEATS THAT MAY OVERHEAT AND CAUSE A FIRE. MY DEALER TELLS ME THAT IT WILL TAKE OVER A MONTH FOR THEM TO GET THE PARTS IN FOR THE RECALL. I BELIEVE THIS IS TOO LONG AND I REALLY QUESTION JEEP'S (DAIMLER/CHRYSLER) PRIORITIES SINCE THEY CONTINUE TO SEND OUT NEW VEHICLES WITH THE SAFE ELEMENTS IN THEM WHILE ALLOWING THEIR PREVIOUS CUSTOMERS TO DRIVE AROUND IN UNSAFE VEHICLES WHILE WAITING FOR NEW HEATING ELEMENTS TO SHIP. *JB

DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED TWO WEEKS AGO. THERE WERE NO PROBLEMS WITH THE SEATS WHEN THE RECALL LETTER WAS RECEIVED. THE NHTSA RECALL, #06V197000 WAS PERTAINING TO THE SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 40,000

I LEASE A 2004 JEEP GRAND CHEROKEE WITH HEATED LEATHER SEATS. EARLIER THIS YEAR THE DRIVER SIDE HEATER WENT OUT THEN I NOTICED THAT JUST THE LOWER BACK HEATER CAME ON. ONE DAY IN FEBRUARY AFTER DRIVING FOR ABOUT AN HOUR AND 1/2 I GOT HOME AND TRIED TO TAKE OFF MY SWEATSHIRT BUT COULD NOT AS IT WAS MELTED TO MY CELL PHONE CASE. AT FIRST I DID NOT KNOW WHAT HAD HAPPENED THEN UPON LATER INVESTIGATION I NOTICED A BURN WHOLE IN MY CAR SEAT THAT RAN UP WHAT WAS APPARENTLY THE HEATER WIRE. I AM A PARAPLEGIC AND IF IT WAS NOT FOR THE CELL PHONE CASE I COULD HAVE BEEN BURNED. MY CONCERN IS FOR OTHERS LIKE ME AND DUE TO THE SEVERITY OF THE HEAT WHICH COULD MELT A SWEAT SHIRT AND A PHONE CASE THAT IT POTENTIALLY COULD IGNITE CLOTHING. *JB

Mileage: 32,000

PASSENGER FRONT HEATED SEAT BURNED THROUGH THE SEAT COVER IN THE 2004 GRAND CHEROKEE. *TS THE DEALER DETERMINED THAT AN ELEMENT HAD SHORTED OUT INTERNALLY CAUSING THE FAILURE AND DAMAGE TO THE SEAT CUSHION. THE MANUFACTURER REFUSED TO COVER THE COST OF REPAIRS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. ON 3/20/006 THE DRIVER'S SIDE HEATED SEAT BURNED A 1/2 INCH HOLE IN THE SEAT CUSHION. THIS CAUSED DAMAGE TO THE SEAT AND THE DRIVER'S CLOTHING AND WELL AS A SLIGHT DISCOLORATION OF THE SKIN ON HIS BUTTOCKS. THE CONSUMER CONTACTED THE DEALER. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED THE HEATED SEAT WARMER BURNED THROUGH THE SEAT CUSHION WITHOUT WARNING. THE OCCUPANT SUSTAINED MINOR INJURIES FROM THE HEAT. ALTHOUGH NO VISIBLE FLAMES WERE PRESENT THERE WAS SLIGHT CHARRING TO THE SEAT CUSHION AREA. THE VEHICLE WAS SEEN BY THE DEALER FOR REPLACEMENT OF THE HEATED SEAT ELEMENT AND CUSHION. THE DEALER DETERMINED THERE WAS AN INTERNAL SHORT OF THE SEAT WARMER. *AK

Mileage: 64,000

DT*: THE CONTACT STATED WHILE OPENING THE DRIVER DOOR SMOKE WAS NOTICED INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE FIRE MARSHAL FILED A REPORT AND DETERMINED THERE WAS A SHORT IN THE SEAT HEATER. THE DEALERSHIP AND MANUFACTURER WERE ALERTED.

Mileage: 30,000

THE DRIVER SEAT SUPPORTER SUDDENLY BROKE ON THE DRIVE. THIS HAPPENED I KNOW IN VARIOUS VEHICLES OF JEEP GRAND CHEROKEE SE 2004. *JB

Mileage: 44,245

RECEIVED 2ND DEGREE BURNS FROM MY CHRYSLER GRAND CHEROKKE LIMITED CAR SEAT. CHRYSLER NOT TAKING RESPONSIBILITY. TOLD ME THAT IT IS NOT MY BUSINESS WHAT IS WRONG WITH THE SEAT THAT IT IS CONFIDENTIAL INFORMATION FOR CHRYSLER ONLY.*AK

Mileage: 49,000

WHILE DRIVING HEAD RESTRAINT DOES NOT PROTECT CONSUMER'S HEAD. CONSUMER IS VERY CONCERNED WITH BEING REAR ENDED. *AK THE CONSUMER BELIEVES THAT THE HEAD RESTRAINTS ARE SET TOO FAR BACK TO ADEQUATELY PROTECT THE PASSENGER'S NECK IN THE EVENT OF A COLLISION. *NM

MY HUSBAND AND I WERE IN A 2003 JEEP GRAND CHEROKEE, STOPPED AT A STOP LIGHT AND REAR ENDED BY A TOYOTA CELICA TRAVELING ABOUT 40 MPH ACCORDING TO THE POLICE STATEMENT. OUR JEEP THEN HIT THE CAR IN FRONT OF US (IT WAS A FOUR CAR CHAIN REACTION COLLISION). THE DRIVERS AND FRONT PASSENGER SEATS RECLINED ON IMPACT. HAD OUR GRANDSON BEEN IN HIS CHILD SAFETY SEAT, HIS LEGS WOULD HAVE BEEN CRUSHED, IF NOT WORSE. FURTHER, THE SHOULDER RESTRAINT DID NOT HOLD ON THE PASSENGER SIDE, RESULTING IN MY HEAD SMASHING INTO THE DASHBOARD. THE AIR BAGS DID NOT DEPLOY.*AK

ON OR ABOUT FEBRUARY 20, 2004, MATTHEW BELLER SUFFERED SEVERE BURNS FROM A SEAT HEATER IN THE DRIVER'S SEAT OF A 2004 JEEP GRAND CHEROKEE LIMITED. HE IS A PARAPELGIC AND DID NOT FEEL THE BURN OCCURING. THE SEAT HEATER DID NOT TURN OFF AFTER REACHING NORMAL TEMPERATURES. A PRODUCT LIABILITY ACTION IS BEING BOUGHT IN THE UNITED STATES DISTRICT COURT OF OREGON.

Mileage: 11,973