2011 JEEP GRAND CHEROKEE Electrical System Problems

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign: 17V572000; however, parts were not available for NHTSA Campaign: 19V813000(Electrical System). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.

Mileage: 141,000

My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel injectors and I done paid ppl to look at it they none really know what's wrong and I have from my crankshaft sensor all the way up to my cylinder 2 rewired bc my crank wouldn't let my car start got that fixed and I stil have the issue and it just has the misfire and dont know where its coming from..

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.

Mileage: 158,660

Vehicle is stuttering and stalling out due to the computer being broke

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated and there was heavy smoke coming from under the hood. In addition, there was a burning odor on the interior of the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V634000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 89,900.

Mileage: 89,900

Alternator caught fire

The contact owns a 2011 Jeep Grand Cherokee. The contact had received notification of NHTSA Campaign Number: 14V530000 (ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, several days after the recall repair, the vehicle was hesitating while being started. The contact stated that the Battery Charging and Electronic Throttle Control warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Mileage: 153,000

Rear Camera has been intermittent since I got the car new and dark image and not crystal clear . The lens is clean and it works intermittently.. the dealership said it would cost $1000.00 to replace the camera.. since there are recalls currently on other jeeps can you help add my vehicle in the mix.. I just spent over 5000 dollars to get my exhaust system fixed and they didn't even give me a loaner car . Bad cus service and this should be fixed.. a safety issue to me.. just like the recall..

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was smoke was coming from under the hood. The contact pulled into a parking lot to inspect the vehicle and became aware that the alternator was burning red hot. The battery warning light illuminated. The vehicle was inspected by a local independent mechanic who was nearby during the failure, and it was determined that the alternator had overheated. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline I took it to a Nhtsa office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.

While my wife was driving, there was a noticable whining sound that was followed by heat, burning smell and smoke coming into the cabin. After taking in for service, I was told that the problem was the alternator which would have caught fire or failed without warning increasing the risk of a crash. Upon learning it was the alternator I discovered that there were 2 separate recalls (P60 and & T36) for defective alternators for 2012-2014 vehicles. "The alternator diodes on your vehicle may experience a rapid failure. Variability in the failure mode ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as Antilock Brake System (ABS), Electronic Stability Control (ESC), Electronic Control Module (ECM), and/or the Central Body Controller (CBC). The driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire." Something terrible could have happened to my wife. Thankfully it did not. When I was told that my vehicle was not included because it is a 2011 I was angry and frustrated which is why I am reporting this to you. I am questioning why the NHTSA - would not include 2011 vehicles in the safety recall as the problem with the alternator is the same. Am I supposed to believe that the defective alternator in my vehicle is not the same as the ones that are in the 2012 when they are having the exact same problem? Along with the anger I feel because of the danger it posed to my family, I am equally frustrated that the repair is not covered under the costly repair because my VIN didn't not fall under the recall.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle shut off inadvertently. The contact was able to pull over to an open lane, where the vehicle stopped. The vehicle failed to restart. The contact's husband charged the battery with a portable charger, and the vehicle restarted. The contact was able to continue driving. The contact's husband replaced both the battery and the alternator; however, the failure recurred a week later. The battery warning light was illuminated. The contact's husband replaced the alternator; however, the failure persisted. Additionally, the contacted stated that the check engine warning light and the brake warning light were illuminated. The contact later became aware that the VIN was included in NHTSA Campaign Numbers: 15V879000 (Electrical System, Interior Lighting), 19V813000 (Electrical System) and 17V572000 (Service Brakes, Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer and two other dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. Parts distribution disconnect.

Mileage: 170,000

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.

Mileage: 126,000

There’s a recall on jeep that causes the jeep to stall while driving which could result in a crash or injury . There’s no recall on my jeep though and it’s doing exactly what the recall is for the other jeeps . I’ve taken it too three different spots including jeep and they don’t know what’s wrong with it.

My battery warning lamp came on, and when i was safely able to pull over and pop the hood, the alternator was smoldering and smoking, and continued to do so for almost an hour after the battery was disconnected. I stood by with a fire extinguisher for fear of it catching fire. It looks as though this issue has been on a recall for the 2012 models, but not for the 2011. What changed in 2012 to eliminate this from happening?

Foward Collision Warning light stays on no matter what. Vehicle turns off randomly at different times without warning. No power steering no power breaks nothing, vehicle just dies on the freeway, going through intersections.

The contact owned a 2011 Jeep Cherokee. The contact stated that while driving at 45 MPH around a bend in the roadway, the vehicle inadvertently lost all motive power. As a result, the contact lost control of the vehicle, leaving the road and coming to a complete stop after colliding with a barrier wall. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and no injuries were reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated on the instrument panel, after which a burning odor filled the interior of the vehicle, prompting the contact to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke emanating from the engine compartment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the alternator, resulting in damage to the PCM. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was 126,000.

Mileage: 126,000

The contact owns a 2011 Jeep Grand Cherokee. That contact stated that while driving at 65 MPH the vehicle slowed down and the head lights dimmed. The contact stated that many warning lights were illuminated but was not able to recall the exact ones. The vehicle was then taken to a dealer where it was then told that the alternator needed to be replaced. The vehicles failure persisted. The vehicle was then taken back to the dealer where the owner was then told that the computer needed to be replaced due to the damage caused by the alternator. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 62,000.

Mileage: 62,000

My car has had recall for over 2 years I’ve contacted multiple dealers to get it replaced no one has gotten to me and my car has been stalling while driving my most recent problem was I was driving on the highway and my car decided to stall and a 18 wheeler was coming behind me and it almost lead I to a wreck that could have cost me my life also my check engine light has come on a thousand times and every problem that it shows on the scan tool I get fixed which lead to me getting 5 tune ups last year and 2 this year because the code shows I need a tune up but it’s something deeper than what is being showed I paid 12k for my vehicle and I have spent double that in price trying to get it fix

My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (NHTSA Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.

I was simply driving home from work on 8/30 when all of a sudden I see my alternator smoking. I pull over and let it clear. I then immediately go to auto parts store buy new alternator. Had it professionally installed. Then on my test drive I break down again lose all power Steering etc. I took it to dealership they said it's my power control module.

My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

My car had the airbag indicator light turn on, engine light , battery light come on 7/27/23. Then about a few seconds later, the radio turned off by itself and the car turned off while I was still driving . The car is currently inoperable . I’ve also been having issues with the horn not working , doors, windows locking and unlocking by themselves, engine stalling while driving , car cracks but won’t start , radio shutting off , light failing constantly as well.

Alternator failed while driving with no signs or warning. No emergency lamps came on. The air conditioning nearly quit blowing suddenly while driving and a high pitch whine was heard that corresponded to the acceleration. Then I began to smell burning. By the time I pulled over, smoke was coming out from under the hood. It is now in the shop having the alternator replaced.

Alternator started smoking almost cought on fire and PCM probably bad too due to alternator going out, me and wife got scared when we saw smoke coming out of underneath hood. Battery light turned on a few minutes before smoke started, but car didn't shut off

The vehicle has had recall 14V530000 performed at a local Jeep dealer in Mishawaka, IN. Vehicle still occasionally shuts off WHILE DRIVING. Called Jeep and they offered no relief. I cannot believe a they dont care about the effectiveness of recall for a known defect likely to cause a crash. AGAIN recall WAS PERFORMED ON THIS VEHICLE (after waiting 6 months for part!) and vehicle still turns off while driving.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while his wife was driving approximately 30 MPH she observed that the check battery light had illuminated. The contact stated that his wife had smelled a burning smell and returned to the residence. The contact stated that he started the vehicle and was checking the battery using a volt meter and he noted that it was only showing 12.1 volts. The contact turned the vehicle off and was returning tools to his workshop when he noted a burning smell. The contact opened the hood and observed a stream of white smoke emitted from the alternator and suddenly the alternator had burst into flames. The contact stated that he extinguished the flame using a garden hose and disconnected the battery terminals due to a clicking sound he heard coming from the alternator. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had removed the alternator and wanted it to be examined. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 197,000.

Mileage: 197,000

My 2011 Jeep Grand Cherokee has had an issue with the Total Integrated Power Module since the year I bought the vehicle new from an authorized Jeep dealer. I have since taken it to Rentschler Chrysler Jeep of Slatington PA multiple time and had the vehicle misdiagnosed (even though I told the service manager that I thought it was the TIPM). The finally did a re-wiring of the TIPM as per the recall that was eventually initiated. Since then I have taken my car back multiple times as the issue is not resolved. My vehicle shuts off when driving multiple times a year. This has happened at inopportune times such as braking, going down hills, going through intersections and turning. The re-wiring of the Total Integrated Power Module has not fixed my vehicle and I told the service manager this. The most recent visit to the dealer resulted in me paying for a crank sensor to be replaced. This has not fixed the issue, as my vehicle shut off while driving again. I do not believe the re-wiring of the TIPM has corrected the recall of my vehicle and the service manager said I could buy a new TIPM. I believe this is wrong and I have spent so much time and money on this vehicle. This is putting me and my passengers in a dangerous situation every time I drive my car.

This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.

My car went completely haywire. Windshield wipers going crazy while driving and not being able to stop them. Car alarm is going on and off without cause. Door locks going up and down. Couldn’t start it. Take car to a mechanic he can’t find any reason for it to be doing so. Take it to the dealer and it’s showing no codes as to why my car would be suddenly undriveable. Photos do not do it Justice as the exterior looks normal. I have several videos of the incidents should anyone want to get in touch with me to see them

Vehicle wiring burned out and is causing truck to not start. Mechanic has had vehicle for 2 months and cannot get the wiring corrected for vehicle to stay started. I can smell the burning through vents while driving

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the windshield wiper started to function erratically, and the steering wheel became stiff. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced a power module failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.

Mileage: 149,000

SOMETIMES WHEN PUSHING THE START BUTTON THE CAR TRIES TO TURN OVER FOR HALF A SECOND THEN STOPS. ALL GAUGES AND DISPLAY SHOWS THE CAR IS ON. PUSHING THE START BUTTON AGAIN DOES NOTHING. MUST WAIT A MINUTE, PUSH BRAKE IN AND PUSH START BUTTON AGAIN AND IT STARTS. HAPPENS MANY MULTIPLE TIMES BUT CAN NOT NARROW DOWN TO AS WHY.

SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

Issues with the TIPM module on my vehicle. It causes electrical issues within the vehicle as well as shutting down when moving or at a light or stop sign. The local dealership says nothing can be done. It is a safety issue.

Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically… just has been a complete nightmare trying to diagnose

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was an abnormal hissing noise detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 114,051. Parts distribution disconnect.

Mileage: 114,051

Aloha i have a 2011 jeep grand cherokee that is over heating. It started when leading up to the recall for a fuel pump relay. The part didnt really exist is what the dealership mention. They would put an order in for the part but it took almost 2 months for it to come in then they put the part in jeep has never drove the same. I pulled up the code P0443 evap system I change that checked codes still had code n problem. I'm running out of option n money about to give up. Pls help is possible would like to jus get another vehicle but I spent mosr of my funds trying to find the jeep smh. Help

TIPM module has gone out around 64000 miles causing throttle, starting and charging issues.

Driving for 2 mins . Came up on a red light stopped after turning green my jeep stalled

While driving I lost power and had to pull over while in traffic. Dash lights started to flicker before power was lost and alternator was smoking. Fortunately was able to pull over. Research online suggests the 2012 model of this vehicle had a recall issued for a similar alternator issue.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power and shut off without warning. The contact then discovered that the vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to a dealer and the recall repair was completed; however, the failure persisted after the repair. After the initial recall repair, the relay was replaced twice but the failed to fix the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 132,000.

Mileage: 132,000

Problem with the PCM. No warning if goes out. Car will die and not start back up. Will not keep a charge. Windshield wipers will go on without doing anything. Can't put windows up or down. All lights on bash will light up. Lights inside and headlights will go very dim. Not safe

Malfunction of the engine RPM governor, adaptive cruise control, or Electronic Throttle Control (ETC), or some combination of all of the above. On June 7-9, 2022, spontaneous high engine RPM occurred, which resulted in vehicle speeds that were above urban speed limits unless heavy braking pressure was applied. Additionally, on rural highways, the speed setting for the adaptive cruise control was exceeded without driver input. This also required manual breaking in order to control speed. During this situation, the “driver override “ message would appear although no accelerator pedal pressure was being applied. Additionally, the ETC warning light would randomly light up and then clear. When the vehicle was stopped and placed in park, the engine would rev to approximately 4000-5000 RPM. Especially in congested traffic conditions, this runaway engine RPM condition is a terrifying situation. This malfunction has occurred on this vehicle before, and to a similar extent. However, the Jeep dealer could find no underlying cause. The vehicle will also occasionally operate at a higher than normal RPM, but not to the extent described here. I do have an appointment with my local Jeep dealer for June 21. I will describe the issue with them in detail. My purpose for entering this report is to add my issue to any potential list of other Jeep owners who may have reported a similar issue.

I have gone back and forth to the dealership since I purchased my Jeep. It’s been a horrific time dealing with all of the issues. Seatbelt sensor’s, windshield sensor, fuel pump problem over and over. I’m alive by the grace of God, while on the freeway the Jeep latterly stop. Completely died on me. Nothing to warned me simply shut off. For the longest all I got from the dealership was no replacement was available. Finally in December 2021 it was replaced. But right after I drove off the lot the air bag light came on, I returned to the service department and once the service technician turned on the Jeep- nothing came on. So I went home a few weeks later the same thing on and then off . It would stay on for a couple of days then off. Now it’s on for months and off for about a day two the most. The lights on the dashboard are continuous flickering on and off. I’m so tired of all of the problems this vehicle has it’s ridiculous. I need some one to please look into this. I have spent over $5000.00 dollars on diagnostic testing and repairs from extra work other then the normal expense’s. I’m at the end of my patience with this.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the local dealer who diagnosed that the fuel pump relay was faulty and needed to be replaced. The fuel pump relay was replaced under NHTSA Campaign Number: 19V813000 (Electrical System) however, the failure recurred. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 190,000.

Mileage: 190,000

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that on multiple occasions the vehicle would not start while pressing the START/STOP button. The contact indicated that the failure was corrected while tapping the TIPM and then pressing the START button. The vehicle was taken to the local dealer who was unable to duplicate the failure and no issues were found. The contact indicated that on several occasions the vehicle stalled without warning. On one occasion the vehicle lost motive power while entering an intersection. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 104,941.

Mileage: 104,941

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated he had experienced the vehicle stalling. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at 5 MPH and making a right turn, the vehicle stalled. The Forward Collision Warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to restart the vehicle and continued to drive. The contact became aware of NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to the dealer for the recall repair and the dealer replaced the fuel pump relay; however, the failure recurred six months later. The vehicle was taken back to the dealer where it was diagnosed that the Total Integration Power Module (TIPM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow up with the dealer. The failure mileage was approximately 150,000.

Mileage: 150,000

Recall 14V5300 - replacing fuel pump relay to prevent vehicle not starting and stalling was performed in November 2021. It has not solved the problem. Th Grand Cherokee still does the same thing. I replaced the relay that was replaced in the recall. No help. Chrysler Corp. did not fix the problem. A new recall needs to happen. This Grand Cherokee has stalled slowing down to come to a stop and when slowing down to turn at an intersection. This is very dangerous. It could cause an accident at the intersection. This recall needs to be revisited or a new recall needs to happen to solve this problem. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while his wife was driving 55 MPH, the vehicle stalled and veered to the left; However, she was able to safely guide the vehicle to the side of the road. The vehicle would not start. The contact stated that his wife did not notice any warning lights. The contact had the vehicle towed to his residence and later had it towed to a local dealer. The dealer diagnosed the vehicle with needing the alternator and battery to be replaced. The vehicle was repaired but the failure recurred and the vehicle became undrivable. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.

Mileage: 170,000

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but informed the contact that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS

Mileage: 107,000

I was leaving home from work and my car started perfectly fine and I drove like 50ft and the car completely shut down. I tried to jump it car to car but it was draining the other car batteries so I got a tow truck to come out and it jumped the car enough to get it in neutral and then it cut off. I changed the battery and alternator and It cuts on them after about 5-10 min it completely cuts off and won’t turn back on again. Lights on the dashboard pop up too before it cuts off.

Battery light came on then went off so I thought maybe it was all the rain we had? When locking my car I noticed the horn was very low. I replaced my battery last year so I knew that was good. When I tried to start I got nothing! Tried jumping without any luck. Had it towed to my mechanic who could smell the burning parts. Changed the battery, alternator and is now changing the computer. Not only has this been very expensive to fix but the thought of it just happening while I was driving still is on my mind! Not much of a warning! I am just lucky the whole car didn't go up in flames!

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH and making a turn, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact shifted into neutral, pressed the START/STOP button, and the vehicle restarted. The vehicle was taken to the dealer several times however, the dealer informed the contact that they were unable to duplicate the failure. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) and the recall repair was performed; however, the failure reoccurred a week later. The vehicle was taken back to the dealer who informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.

Mileage: 65,000

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer was made aware of the issue. The contact stated while driving at an undisclosed speed the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called O’ Daniel Chrysler Dodge Jeep Ram (5611 Illinois Rd, Fort Wayne, IN 46804, (855) 665-5423) and Glenbrook Dodge Chrysler Jeep (100 W Coliseum Blvd, Fort Wayne, IN 46805, (260) 579-4713) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving the vehicle it will with no indication shut off and stop running. Its very scary and dangerous. I have taken it to the dealership and they told me the car is just old and have pressured me to buy a new car.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start-up after multiple attempts without warning. One day, the vehicle failed to start up and the contact had the vehicle towed to a dealer. The contact was informed that his vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was repaired. Approximately six months later, the contact stated that the failure recurred, requiring several attempts to start the vehicle. Neither the dealer nor the manufacturer was informed of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

Subject: Alternator/generator/regulator problem of the 2011 Jeep Grand Cherokee Overland: Failure Date: Sep 29, 2021. Dealer has advised that the "Control Module" for the Alternator is malfunctioning which causes the Alternator to function at maximum capacity all the time and results in the "Battery Warning Notice" on the Instrument Panel. Dealer advises that no replacement "Control Module" is available in the entire US at this time (Control Module is foreign made). According to Dealer, the Alternator will fail, and any replacement unit will also fail. What is the fix for this safety issue?

The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA Campaign Number: 19V813000 (Electrical system). The contact took the vehicle to the dealer where an inspection was performed that confirmed that the fuel pump relay needed replacement. The contact was then informed that parts were on backorder and to call back in a month to schedule an appointment. The contact returned in a month and was informed that parts were still on backorder and to try other dealers to see if they might have parts. The manufacturer was also notified of the failure and informed him to call other dealers for assistance. The contact then called Central Chrysler Jeep Dodge RAM Fiat of Norwood (56 Boston-Providence Turnpike, Norwood, MA 02062) where he was informed that there were hundreds of customers ahead of him and that the earliest he would be able to receive an appointment might be in six months. Recently, the contact stated that the check engine warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

Mileage: 97,000

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated while driving approximately 20-25 MPH, the vehicle would not exceed 25 MPH and was shuddering. There were no warning lights illuminated. The contact stated that she was able to continue to drive to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that the failure was not related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. Parts distribution disconnect.

Mileage: 130,000

Started vehicle and heard a bad grinding noise. Turned off vehicle, attempted to restart, failed to restart, and checked under hood and the alternator was so hot is was untouchable and smoking, had to disconnect battery to prevent fire. Leaving me stranded.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while making a right turn, the vehicle seized. The contact stated no warning light was illuminated. The contact stated he was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he experienced the failure for a second time on August 3, 2021. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,000.

Mileage: 76,000

In March 2021 my wife’s 2011Jeep Grand Cherokee was at Naples Chrysler-Jeep for a stalling problem where while driving, the car’s engine would stop while moving in traffic. Power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem. Once the car coasted to a stop, my wife was able to put the car in park and restart the car. This happened 4 or 5 times before taking it in for maintenance. After 2 weeks looking for a problem, they replaced a fuel pump relay in the TIPM. Again, in late July the car repeated the stall while driving 2 times. The car is currently at Naples Chrysler Jeep where techs are trying to duplicate the problem with no success. No codes came up during computer testing. We are reluctant to drive the vehicle if the technicians can’t locate and fix the problem before returning the car to us. Because of the sudden nature of the stall, we fear we could crash causing serious injury or death.

The contact owns a 2011 Jeep Grand Cherokee. The contact was made aware of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2011 Jeep Grand Cherokee. Alternator shorted and/or failed diode causing a fire under the hood. Started the vehicle and heard a strange noise from under the hood. Turned the vehicle off and opened the hood. Upon opening the hood smoke bellowed out. I could see an electrical component inside the alternator glowing red. The component glowed red and smoked until the battery was completely drained. While the vehicle didn't start on fire if it had this could have caused a large amount of damage as at the time of the incident the vehicle was parked inside a airport parking garage. Jeep has a recall for 2012 - 2014 models. The 2011 model year needs to be added to the recall. The failed alternator is available for inspection. Failed Component: Alternator, available for inspection Safety/Risk: Vehicle Fire Problem Confirmed By Dealer: Vehicle still in garage, to be towed 7/26/2021 Component Inspected: No Warnings: Unusual noise

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer but was informed by the dealer that there was a waiting list since they only received one part for the recall repair per month. The contact had not experienced a failure. The manufacturer was made aware of the issue but provided no assistance. Parts distribution disconnect.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ALTERNATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE IS EXPERIENCING THE SAME FAILURE THAT THE ALTERNATOR SAFETY COVERS IN THE MODEL YEAR 2012 VEHICLE BUT, THE RECALL WAS NOT EXTENDED TO THE MODEL YEAR 2011. THE VEHICLE WAS REPAIRED.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 19V813000 (Electrical System) and 15V879000 (Electrical System) however, the parts to do the recall repairs were unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced the failures listed in the recalls. The VIN was not available.

We had the latest recall repair completed for stalling while driving, it was a fuel pump relay I believe. I think we had it repaired in February/March. However this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that on one occasion while driving, the vehicle stalled without warning. the failure mileage was unknown. Parts distribution disconnect. (RECALL RELATED INCIDENT) - TS

My vehicle headlights will go on and off. My vehicle at headlights will further flicker on and off if they stay on. My engine will also turn off about 2-3 times a month when braking approaching a stop sign. I’ll have to put my car in park and wait about 10 seconds and the car will start again.

THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE ON BACK ORDER. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 144,600. PARTS DISTRIBUTION DISCONNECT.

Mileage: 144,600

KEEPS STALLING, DIES UNEXPECTEDLY WHEN THE ECM FRIED AND THUS FRIED THE ALTERNATOR AND THE BATTERY

Mileage: 170,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KREBS CHRYSLER DODGE JEEP RAM (100 KREBS DR, GIBSONIA, PA 15044) WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE DEALER ONLY RECEIVED ONE PART PER WEEK. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED HE CONTACTED THE DEALER MULTIPLE TIMES AND WAS INFORMED THE PARTS WERE NOT AVAILBLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER DODGE JEEP RAM (4505 W 96TH ST, INDIANAPOLIS, IN 46268, (317) 872-6200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SOUTH POINT DODGE CHRYSLER JEEP RAM SERVICE (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (844) 496-4411) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GARDEN CITY JEEP CHRYSLER DODGE RAM (283 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 336-4712) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT HE WOULD BE PLACED ON A LIST FOR WHEN THE PART BECAME AVAILABLE. AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR IN APRIL 2021 HOWEVER, THE DAY BEFORE THE APPOINTMENT, THE CONTACT WAS NOTIFIED THAT THE APPOINTMENT WOULD BE CANCELLED DUE TO PARTS NOT BEING AVAILABLE. RECENTLY, THE CONTACT STATED THAT THE VEHICLE HAD FAILED TO START-UP AFTER MULTIPLE ATTEMPTS WITH THE CHECK ENGINE WARNING ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 115,000

VEHICLE'S ENGINE STALLS UNEXPECTEDLY WHILE DRIVING. THE CAR WAS BOUGHT IN 2018 AND THE ENGINE STALLED FOR THE FIRST TIME IN FEBRUARY 2019. THE ENGINE STALLED AGAIN IN JUNE 2020 AND TWICE IN FEBRUARY 2021. THE ENGINE STALLS WHILE DRIVING USUALLY WHILE MAKING A RIGHT TURN. I WAS IN DANGER BECAUSE THE CAR SUDDENLY WENT DEAD WITH CARS BEHIND ME. I COULD HAVE EASILY BEEN REAR-ENDED IN ALL OF THOSE INSTANCES. RECALL WAS PERFORMED, BUT ENGINE STALLED AGAIN ABOUT TWO WEEKS AFTER THE FUEL PUMP RELAY WAS REPLACED. THE ENGINE STALLING WHILE DRIVING CAUSES THE CAR TO STOP SUDDENLY, AND IT CAN RESULT IN INJURIES, CAR ACCIDENT, LOSS OF LIFE AND OR PROPERTY DAMAGE. LESTER GLENN DEALERSHIP IS WHERE I BOUGHT THE CAR FROM AND THEY WERE THE ONES WHO REPLACED THE FUEL PUMP RELAY. THEY HAD THE CAR FOR TWO MONTHS AFTER I BROUGHT IT IN WHEN THE ENGINE STALLED AGAIN AFTER THE FUEL PUMP RELAY WAS REPLACED. CHRYSLER WAS CONTACTED AND THEY CLOSED THE CASE DUE TO THE DEALERSHIP TELLING THEM THAT THEY CANNOT RECIPROCATE THE ISSUE.

Mileage: 88,000

WHILE THE VEHICLE WAS PARKED, UNOCCUPIED, LOCKED, AND THE MOTOR WAS NOT RUNNING, APPARENTLY THE DRIVER'S SIDE SEAT CAUGHT FIRE. I DID NOT SEE THE ACTUAL FLAMES, BUT I DID OPEN THE DRIVER DOOR TO FIND THE BOTTOM CUSHION AND MOST OF THE ELECTRICAL WIRING IN THE DRIVER SEAT MELTED AND CHARRED AND A THICK LAYER OF SOOT ON EVERYTHING IN THE VEHICLE.

Mileage: 110,000

TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING OFF (FCW-OFF) LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM FIAT (14375 S. TAMIAMI TRAIL, FORT MYERS, FL 33912) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED UPON INVESTIGATION, FOUND AND ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Mileage: 44,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART SOON AFTER THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 931-1656) AND WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 149,500.

Mileage: 149,500

THE ALTERNATOR FAILED WITHOUT WARNING, CATCHING ON FIRE, RENDERING THE VEHICLE UNDRIVEABLE AND IN NEED OF AT LEAST A COMPLETE REPLACEMENT OF THE ECM, ALTERNATOR, AD BATTERY, ALONG WITH ANY REPAIRS OR REPLACEMENTS OF WIRES OR PARTS MELTED. IT ALL HAPPENED WITHIN 5 MINUTES AND MILES FROM HOME. THE VEHICLE WAS IN MOTION ON A HIGHWAY ALL OF THE MAINTENANCE WAS DONE ON TIME AS WELL AS A FULL VEHICLE INSPECTIION JUST A COUPLE OF WEEKS EARLIER. I COULD HAVE BEEN SERIOUSLY HURT OR KILLED.

Mileage: 122,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE(755 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THE ONLY A LIMITED AMOUNT OF PARTS WERE BEING SHIPPED TO DEALER AND THAT HE WOULD BE PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT. JO

Mileage: 160,000

RELAY FUEL PUMP

ON 2011-2014 JEEP GRAND CHEROKEE HAS NO BATTERY ICON ON THE CLUSTER DISPLAYING WHETHER IT'S OVERCHARGED OR LOW CHARGE. WHILE I WAS ATTEMPTING TO JUMP-START THE SUV DUE TO A DEAD BATTERY ON THE DRIVEWAY. ANOTHER ISSUE IS THE TRANSMISSION ONCE THE VEHICLE IS SHIFTED FROM PARK TO DRIVE WHILE PARKED UPHILL OR DOWNHILL IT MAKES A CLUNKING SOUND WHILE SHIFTING GEARS.

Mileage: 64,300

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CITY AUTO PARK (4395 US-130, BURLINGTON, NJ 08016, (888) 289-4816) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. ADDITIONALLY, THE VEHICLE WAS LEAKING ENGINE OIL ONTO THE TRANSMISSION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS SUGGESTED THAT THE BATTERY, ALTERNATOR AND A FAULTY EMC REGULATOR NEEDED TO BE REPLACED. THE CONTACT CALLED THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216, (412)343-1200) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. INVALID VIN.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, WHEN THE FRONT DRIVER SEAT HEATER FAILED TO TURN OFF. THE CONTACT STATED SHE HAD ALL THE SENSOR SHOWING OFF BUT THE HEATED SEAT STAYED ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

WHEN STARTING THE VEHICLE THE MILEAGE JUMPS HIGHER THAN WHAT THE ACTUAL MILEAGE IS. PROBLEM WITH THE SUSPENSION.

A FEW THINGS, ONE BEING HOW MY JGC ABRUPTLY SHUTS OFF WHILE IN MOTION(LUCKILY I WAS EXITING THE EXPRESS WAY (BOTH) TIMES) YEAH, HAPPENED MORE THAN ONCE, TO THE SUSPENSION NO LONGER FUNCTIONING, ALL THE WAY TO IT DECIDING NOT TO START UP.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MYRTLE BEACH CHRYSLER JEEP (785 JASON BLVD, MYRTLE BEACH, SC 29577) AND EFIRD CHRYSLER JEEP DODGE RAM (1711 W LUCAS ST, FLORENCE, SC 29501) WERE CONTACTED. BOTH DEALERS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 95,000

THE ROOF ON THE INSIDE OF MY 2011 GRAND JEEP CHEROKEE CAUGHT ON FIRE DUE TO A SUN VISOR RECALL (RECALL R71) THE JOHN HIESTER DEALERSHIP IN SANFORD, NC HAD PREVIOUSLY FIXED TWICE. THEIR SPECIAL INVESTIGATOR SAID THEY WEREN'T GOING TO PAY TO FIX THE ELECTRICAL FIRE DAMAGE BECAUSE IT WASN'T RELATED TO THE RECALL AND WASN'T A MANUFACTURER ISSUE. BASICALLY, THEY IMPLIED THAT I CAUGHT MY OWN VEHICLE ON FIRE & RISKED MY OWN LIFE & THE LIFE OF MY GRANDCHILDREN, WHICH IS CRAZY. SEE DETAILS BELOW: ON OCTOBER 23, 2020, I TOOK MY 2011 JEEP GRAND CHEROKEE TO THE JOHN HIESTER CHRYSLER, DODGE, JEEP, RAM DEALERSHIP LOCATED ON HAWKINS AVENUE IN SANFORD, NORTH CAROLINA, TO HAVE THE SUN VISOR WIRING RELATED TO SAFETY RECALL R71 REPLACED. PER THE ATTACHED INVOICE FROM THE DEALERSHIP, THEY REPLACED THE RIGHT AND LEFT SUN VISOR AND INSTALLED WIRE GUIDES AND GRIND RELIEFS. AT APPROXIMATELY 6:45 A.M. ON DECEMBER 9, 2020 (NOT EVEN TWO MONTHS LATER), FROM INSIDE OF THE HOUSE, AS USUAL, I USED THE CAR KEY TO AUTOMATICALLY START MY JEEP THAT WAS STATIONARY (SITTING IN MY DRIVEWAY) SO THAT IT COULD WARM UP. WHEN MY GRANDCHILDREN AND I WALKED OUTSIDE TO GET INTO THE JEEP, I NOTICED A LOT OF SMOKE ON THE INSIDE, SO MUCH SO, THAT I COULDN'T SEE ANYTHING. UPON OPENING THE JEEP DOOR, THE ENTIRE VEHICLE WAS COMPLETELY FILLED WITH SMOKE. WITH THE DOORS OPENED, THE SMOKE FINALLY CLEARED, AND, IN HORROR, I SAW THAT THE ROOF ON THE INSIDE HAD BEEN COMPLETELY BURNED AND PAINT ON THE OUTSIDE OF THE ROOF HAD BUBBLED FROM WHAT APPEARED TO BE A FIRE. I IMMEDIATELY CONNECTED THE INCIDENT TO THE RECALL THAT WAS REPAIRED ON OCTOBER 23, 2020 BECAUSE THE PREVIOUS NIGHT, I'D TRIED TO TURN ON THE VISOR LIGHT TO READ SOMETHING AND THE LIGHTS WERE EXTREMELY DIM. I MESSAGED THE JOHN HIESTER DEALERSHIP VIA ONLINE AROUND 7:30 A.M. FROM THERE, MY JEEP WAS TOWED TO THE DEALERSHIP, WHERE IT STILL REMAINS UNREPAIRED.

Mileage: 202,000

COLD STARTED THE 2011 JEEP GRAND CHEROKEE LIMITED, WAS IN PARK AND ALL THE DASH LIGHTS CAME ON. IT APPEARS TO BE ANOTHER #3 MISFIRE, ALL DASH LIGHTS CAME ON, & HAD LOSS OF POWER. ENGINE LIGHT BLINKING, CHECK OIL, LOW BATTERY LIGHT, SERVICE THE 4X4, AND WIPERS ALL CAME ON AT ONCE, REMAINED ON. I HAD THE SAME ISSUE IN SUMMER OF 2019, THEN IT WAS A #3 MISFIRE. THIS TIME, AGAIN, THE CODE WAS A #3 MISFIRE! THE SUMMER OF 2019 I HAD THE GARAGE REPLACE THE FAULTY 3 COIL PACKS ALONG WITH A NEW ALTERNATOR WHICH WAS DAMAGED BECAUSE OF THE BAD COIL PACKS, WHICH FIXED THE ISSUE FOR APPROXIMATELY 1 AND 1/2 YEARS. THEN THE ISSUE RESURFACED ON CHRISTMAS 2020, SAME PROBLEM.

Mileage: 127,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT OWNS STATED THAT WHILE DRIVING THE VEHICLE AFTER RECEIVING THE RECALL FOR THE FUEL PUMP RELAY HAD THE INTERM REPAIR COMPLETED IN JULY AROUND OCTOBER WHILE DRIVING APPROXIMATE 40 MPH WHEN THE VEHICLE SUDDENLY LOSS ALL POWER THE CONTACT HAD TO STEER TOWARDS THE SIDE OF THE ROAD AND WAITED TILL THE VEHICLE SLOWED DOWN ENOUGH AND THREW THE VEHICLE INTO PARK. THE VEHICLE WOULD FAIL TO START INTERMITTENTLY, AS WELL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER (COURTESY CHRYSLER DODGE JEEP RAM 440 28TH ST SE, GRAND RAPIDS, MI 49548; (616) 452-2143) TO DO ANOTHER FUEL PUMP RELAY REPLACEMENT, AGAIN. THE FAILURE RECURRED. THE CONTACT LEARNED THE VEHICLE WAS NOW INCLUDED IN NHTSA CAMPAIGN NUMBER:19V813000 (ELECTRICAL SYSTEM). THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED A THIRD TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPEN. THE APPROXIMATE FAILURE MILEAGE WAS 153,734.

Mileage: 153,734

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

FOR THE PAST FEW WEEKS, MY 2011 JEEP GRAND CHEROKEE HAS BEEN STALLING WHILE DRIVING. THE FIRST TIME IT HAPPENED, I WAS IN A LINE OF TRAFFIC, HAD JUST COME A UP A HILL, I PRESSED THE GAS PEDAL, MY CAR BUCKED, AND THEN MY CAR "STALLED". THANKFULLY, WE KEPT COASTING, BECAUSE, LIKE I SAID, WE WERE IN A LONG LINE OF TRAFFIC GOING 50 MPH ON A MAJOR ROAD. I PULLED OVER, SHUT MY CAR OFF, TURNED IT BACK ON, AND WAS ABLE TO DRIVE US THE TWO MILES TO GET BACK HOME. I NO LONGER FEEL SAFE DRIVING MY TWO CHILDREN IN MY GRAND CHEROKEE, THEREFORE MY HUSBAND HAS BEEN DRIVING MY CAR AND I'VE BEEN DRIVING HIS. SO FAR THIS WEEK, THE GRAND CHEROKEE HAS STALLED SIX TIMES WHILE MY HUSBAND IS DRIVING, USUALLY WHILE HE IS ACCELERATING TO GET ONTO THE HIGHWAY. THERE IS A RECALL ON THE GRAND CHEROKEE; 19V-813, WHICH DESCRIBES A FAULTY FUEL PUMP RELAY. HOWEVER, THERE IS NO FIX AVAILABLE THROUGH JEEP. WE HAVE CONTACTED SEVERAL AUTHORIZED JEEP DEALERS IN THE OUR AREA AND NO ONE WILL OFFER ANY ASSISTANCE THAT RELATES TO THE RECALL. I BELIEVE THAT THE PROBLEM IS NOT JUST THE FUEL PUMP RELAY, BUT THE TOTALLY INTEGRATED POWER MODULE OR TIPM. I'M HAVING NUMEROUS OTHER ELECTRICAL PROBLEMS WITH MY GRAND CHEROKEE, BUT NONE THAT POSE SUCH A SAFETY HAZARD AS THE STALLING. I HAVE BEEN READING OTHER GRAND CHEROKEE OWNER COMPLAINTS, AND MANY SITE THIS IS THE PROBLEM, STATING THAT THEY HAVE HAD THEIR FUEL PUMP RELAY FIXED, BUT THEUR CAR IS STILL STALLING. MY OTHER CAR PROBLEMS ARE AS FOLLOWS, WHICH POINT TO THE TIPM: WHILE KEY FOB IN WITHIN VEHICLE, DASH STATING KEY ISN'T IN CAR OR FOB IS DAMAGED, CAR TURNS ON BUT SHUTS BACK OFF QUICKLY ON ITS OWN, THE A/C ONLY WORKS ON THE PASSENGER SIDE OF THE CAR, THE TIRE PRESSURE LIGHT BLINKS CONSTANTLY THOUGH PRESSURE IS FINE, THE "SERVICE 4 WHEEL DRIVE" WARNING COMES ON WHILE DRIVING, BUT SHUTS OFF WHEN CAR IS TURNED OFF, AND CHECK ENGINE LIGHT COMES ON AND OFF.

Mileage: 146,867

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAKE WALES CHRYSLER DODGE JEEP RAM (21529 US-27, LAKE WALES, FL 33859; (863) 676-0733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AFTER CONTACTING SANSONE AUTO LOCATED AT 90-100 US HIGHWAY 1, AVENEL, NJ 07001, (866) 328-3333, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT SHIFTED THE VEHICLE TO NEUTRAL, RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START OCCASIONALLY. THE VEHICLE WAS TAKEN TO JOEY ACCARDI CHRYSLER DODGE JEEP RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NEEDED NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 75,000

II HAVE HAD MULTIPLE DRAINED/DEAD BATTERY ISSUES WITH MY 2011 JEEP GRAND CHEROKEE, EVEN AFTER INSTALLING A NEW BATTERY IN FEBRUARY OF 2020,. I BELIEVE THE ROOT CAUSE OF THIS PROBLEM IS ASSOCIATED WITH A FAULTY TIPM WHICH IS ADDRESSED VIA FCA RECALL V-62 (NTSHA RECALL 19V-813), FOR WHICH NO REMEDY HAS BEEN FOUND BY THE MANUFACTURER. I AM NOW HAVING TO CALL A TOW SERVICE FOR THE THIRD TIME SINCE INSTALLING THE NEW BATTERY. WHEN IS THIS RECALL GOING TO BE FINALIZED SO THAT THE NECESSARY REPAIRS CAN BE MADE UNDER WARRANTY?

Mileage: 105,000

THE VEHICLE BEGAN HAVING ISSUES WITH STARTING. THE VEHICLE WOULD START SOME DAYS AND ON OTHER DAYS IT WOULD NOT. TOOK THE VEHICLE TO THE DEALERSHIP FOR A DIAGNOSIS AND IT WAS NOTED THERE WAS AN ISSUE DUE TO THE FUEL PUMP RELAY, WHICH CURRENTLY HAS A RECALL. THE VEHICLE WAS PREVIOUSLY RECALLED FOR THE SAME ISSUE. THE FUEL PUMP RELAY WAS NOT REPAIRED OR REPLACED DUE TO CHRYLSER STATING THE PARTS ARE CURRENTLY NOT AVAILABLE. AFTER VEHICLE WAS PICKED UP FROM THE DEALERSHIP THE NEXT DAY THE FOB WOULDN'T OPEN THE DOOR, THE VEHICLE HAD NO POWER AND WOULD NOT START AT ALL. THE VEHICLE WILL ONLY START WITH A JUMP AND AFTER IT IS TURNED OFF IT WILL NOT START AGAIN. THIS RECALL HAS BEEN POSTED FOR ALMOST A YEAR AND CHRYSLER HAS FAILED TO REMEDY THE ISSUE AND CONTINUOUSLY PUT A BAND-AID ON THE PROBLEM INSTEAD OF FIXING THE REAL ISSUE. THE ISSUE WITH THE FAULTY OR DEFECTIVE FUEL PUMP RELAY CAN CAUSE OTHER ISSUES FOR THE VEHICLE AND CHRYSLER SHOULD BE RESPONSIBLE FOR REMEDYING THOSE ISSUES IN RELATION TO THE FUEL PUMP RELAY. (RECALL RELATED INCIDENT) TS

Mileage: 88,595

VEHICLE WOULD NOT START. THERE IS AN ACTIVE RECALL BUT UPON CALLING THE LOCAL JEEP DEALER THEY LET ME KNOW PARTS ARE NOT AVAILABLE.

Mileage: 101,200

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

OUR JEEP CONTINUES TO STALL WHILE BEING DRIVEN, MAKING IT VERY UNSAFE AS THE POWER STEERING AND POWER ASSISTED BRAKES STOP WORKING WHEN THE ENGINE STALLS. THIS IS THE SUBJECT OF SEVERAL RECALLS, MOST RECENTLY V62/NHTSA 19V-813 ISSUED A YEAR AGO. WHAT IS HAPPENING TO CORRECT THIS DANGEROUS FAULT WITH OUR JEEP. WE HAVE EXPERIENCED MULTIPLE STALLS SINCE 2015 FAILED RECALL AND THEY CONTINUE TO THIS DATE, ALWAYS WHILE BRAKING AND MOSTLY WHILE ALSO TURNING TO THE RIGHT. *LN*JB

Mileage: 123,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 399-2484) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AIRPARK DODGE CHRYSLER JEEP LOCATED AT 7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED STILL NOT REPAIRED.*JB*DT*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DICK POE DODGE RAM (1363 AIRWAY BLVD, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE SHUT OFF WHEN IN MOTION AT 30 MPH ON A CITY STREET. IT WAS TOWED TO A REPAIR GARAGE, TOTALLY DEAD AND UNMOVEABLE. IT WAS DETERMINED THAT THE ALTERNATOR WENT BAD AND RUINED THE VOLTAGE REGULATOR, THEN BACK FED TO THE BATTERY WHICH BEGAN SMOKING WHEN A JUMP AND CARRY WAS HOOKED UP TO IT.

Mileage: 136,000

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON LEAVING WORK, SHE HAD NOTICED WHITE SMOKE HAD BEGUN TO EMIT FROM AROUND HER PASSENGER SUN VISOR WHICH HAD THEN LED TO A FIRE. THE CONTACT INITIALLY TRIED TO EXTINGUISH THE FIRE HERSELF; HOWEVER, THE FIRE GREW AFTER EACH ATTEMPT. THE CONTACT THEN CALLED THAT AUTHORITIES AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS THEN TOWED TO AN INDEPENDENT TOW YARD. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. A FIRE REPORT WAS FILED AT THE SCENE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Mileage: 81,000

STALL AT HIGHWAY SPEEDS, REPAIRED AT LOCAL DEALERSHIP BUT ISSUE NOT RELATED TO MOST RECENT NHTSA RECALL NUMBER:19V-813 RECALL DATE: NOVEMBER 14, 2019. ASKED TO ALSO HAVE THE RECALL REPAIRED BUT THERE IS CURRENTLY NO REMEDY FOR THE RECALL, WHICH CAN CAUSE STALLING. MANUFACTURE HAS FAILED TO COME UP WITH A SOLUTION FOR THIS IN A TIMELY MANNER.

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS CHRYSLER LOCATED AT 858 N. EASTON RD, DOYLESTOWN PA 18902, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE DEFECT WAS NOT AVAILABLE. THE CONTACT STATED THAT AN OLD PART WAS INSTALLED BUT, HAD ALREADY FAILED TWICE. THE CONTACT INDICATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING DEALER LOCATED AT 6131 S. PENNSYLVANIA AVE, LANSING, MI 48911, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNNAMED DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HAYES CHRYSLER DODGE JEEP RAM OF GAINESVILLE(3115 FRONTAGE RD, GAINESVILLE, GA 30504) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. AFTER RECEIVING THE LETTER, THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING;HOWEVER,THE VEHICLE QUICKLY REGAINED POWER AND RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL ON TWO SEPARATE OCCASIONS. THE FIRST TIME HE CONTACTED THE MANUFACTURER HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE SECOND TIME HE CALLED THE MANUFACTURER HE WAS INFORMED THAT THE PARTS HAD SHIPPED TO HIS LOCAL DEALER AND THAT PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE FOR THE REPAIR AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GRANGER MOTORS (1708 SYCAMORE ST, GRANGER, IA 50109) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR JUST SHUTS DOWN WHEN GOING DOWN THE ROAD,WE HAVE ALMOST BEEN IN TWO ACCIDENTS ON THE HIGHWAY WHEN THE JEEP JUST SHUT DOWN AT SPEED AND NOW THE CAR WONT EVEN START,DEARLERSHIP WAS OF NO HELP.

Mileage: 105,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WESTBURY JEEP CHRYSLER DODGE RAM SRT (100 JERICHO TURNPIKE, JERICHO, NY 11753), WHERE THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED NIELSEN DODGE CHRYSLER JEEP RAM (175 NJ-10, EAST HANOVER, NJ 07936, (973) 884-2100) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

I RECEIVED A NOTICE OF A RECALL IN NOVEMBER OF 2019, I HAVE CALLED THE NHTSA AND MY LOCAL JEEP SERVICE DEPARTMENT NUMEROUS TIMES AND LEFT MY NAME AND ADDRESS/PHONE NUMBER TO BE NOTIFIED WHEN THE PART WILL BE AVAILABLE. I HAVE PUT MYSELF ON A PREFERRED LIST TO BE CALL IMMEDIATELY WHEN IT BECOMES AVAILABLE. I AM TOLD AGAIN AND AGAIN THAT THERE IS NO PART. THIS IS RIDICULOUS WHEN MY CAR COULD STALL WITHOUT WARNING AND COULD INCREASE MY RISK OF A CRASH. MY CAR CONTINUES TO RUN AS IF IT IS CHUGGING.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE IN HIS DRIVEWAY FROM A SHORT DISTANCE, THERE WAS A ELECTRICAL BURNING ODOR COMING FROM THE VEHICLE ALONG WITH SMOKE. THE CONTACT THEN DISCOVERED THAT THE COOLANT OVERFLOWED TO THE ALTERNATOR WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VISION AUTOMOTIVE GROUP LOCATED AT 920 PANORAMA TRAIL S , ROCHESTER, NY 14625) WHERE IT WAS DIAGNOSED THAT THE PCM FAILED CAUSING THE COOLANT TO OVERHEAT AND REPLACED THE ALTERNATOR, THE DRAIN TUBE AND THE BATTERY. THE VEHICLE WAS REPAIRED. THE CONTACT WAS EXPLAINED THAT THE ENGINEERING OF THE DRAIN TUBE FOR THE COOLANT OVERFLOW TANK WAS DESIGNED TO BE DIRECTLY ABOVE THE ALTERNATOR AND IF THE COOLANT OVERFLOWS IT WOULD COME IN CONTACT WITH THE ELECTRIC ALTERNATOR CAUSING A POSSIBLE FIRE. THE CONTACT WAS CONCERNED THAT IF HE WOULD HAVE DROVE A LONG DISTANCE HIS VEHICLE WOULD HAVE ENGULFED IN FLAMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND SUGGESTED THE CONTACT CALL NHTSA AND GET A SERVICE MANUAL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Mileage: 127,000

I AM JUST WRITING TO COMPLAIN THAT 8 MONTHS AFTER RECALL 19V-813 WAS RELEASED THERE IS STILL NO FIX. MY WIFE'S CAR RANDOMLY STALLS ON HER AND IT'S NOT SAFE. WE KNOW HAVE OUR FIRST CHILD DUE IN SEPTEMBER AND SHE'S TERRIFIED TO HAVE TO DRIVE HER ANYWHERE AS HER JEEP IS HER ONLY MEANS OF TRANSPORTATION.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEN GARFF WEST VALLEY USED (3500 UT-154, WEST VALLEY CITY, UT 84120, (801) 966-8700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *BF CONSUMER STATED SHE HAD THE WORKED DONE ON MARCH 2020 BUT HAS RECURRED AGAIN.*JB

Mileage: 180,000

FCA RECORDS INDICATE THAT YOUR VEHICLE VIN # [XXX] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA14V-530) OR SAFETY RECALL R09 (NHTSA 15V-115). MY 2011 JEEP GRAND CHEROKEE IS NOW EXPERIENCING THE ISSUES THAT ARE DISCUSSED IN THE SAFETY RECALL V62 FUEL PUMP RELAY FAILURE. THIS SAFETY CONCERN CAN CAUSE THE VEHICLE TO NOT START DUE TO THE FUEL PUMP STOPPAGE, AN ENGINE STALL WHILE STOPPED AND/OR WHILE MOVING, WHICH CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AND I. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON 3 OCCASIONS CONCERNING THIS ISSUE WITH THE FUEL PUMP RELAY STOPPAGE WITH NO LONG TERM FIXES. I HAVE NO ONE ELSE TO TURN TO AND ASKING FOR YOUR HELP TO RESOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Mileage: 113,225

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT CALLED THE WALSER JEEP CHRYSLER DODGE RAM LOCATED AT 314 MAIN STREET, HOPKINS, MN 55343, (866) 323-0559, AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE PANDEMIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 141,000

FUEL PUMP RELAY SAFETY RECALL : ELECTRICAL SYSTEM ISSUE WITH TIPM-7 POWER MODULE, RECALL # V62 (19V813000) NOV 14, 2019, TOLD [XXX] AT DALLAS CHRYSLER, DALLAS GEORGIA ABOUT THIS ISSUE BACK IN DEC 2019. PROBLEM: THE TIPM-7 COULD FAIL CAUSING THE ENGINE TO STALL INCREASING RISK OF A CRASH. VEHICLE WILL NOT CRANK AT TIMES, VEHICLE WILL SEAM TO BE OUT OF GAS DUE TO THE FUEL PUMP STOPPING DURING OPERATION. I HAVE TOLD THIS TO THE DEALER BUT NOTHING DONE TO REPAIR THIS SAFETY ISSUE. THIS IS MY WIFE'S DAILY USE VEHICLE AND THIS ISSUE MUST BE REPAIRED ASAP OR CHRYSLER CAN FURNISH A LOANER VEHICLE UNTIL THE ISSUE IS RESOLVED ON MY 2011 JEEP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

Mileage: 107,528

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, HOWEVER SHE WAS ABLE TO MAKE A LEFT TURN OFF OF THE ROADWAY. THE CONTACT STATED AS SHE WAS MAKING THE TURN, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE AS IT STALLED. THE CONTACT STATED THAT A LIGHTENING BOLT (ELECTRONIC THROTTLE CONTROL) WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENTAL PANEL. THE CONTACT'S COMPANION OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE AND BURNT OUT COMPLETELY. THE FIRE EXTINGUISHED WHEN THE HOOD WAS OPENED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 17V43500 (ELECTRICAL SYSTEM) HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *AS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE AS THE BATTERY LIGHT ILLUMINATED. AFTER SOME TIME, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO EASTCHESTER CHRYSLER JEEP DODGE RAM (4007 BOSTON RD, THE BRONX, NY 10466). THE DEALER INITIALLY DIAGNOSED THE VEHICLE WITH A DEFECTIVE WATER PUMP AND THERMOSTAT. SEEKING A SECOND OPINION, THE CONTACT WAS THEN ABLE TO DRIVE THE VEHICLE TO A NEARBY INDEPENDENT MECHANIC WHO THEN DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR. THE ALTERNATOR WAS REPAIRED BY THE MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPON INVESTIGATION, THE CONTACT ALSO DISCOVERED THAT HER VEHICLE HAD BEEN PLACED UNDER NHTSA CAMPAIGN NUMBER :19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE.

Mileage: 115,000

MIENTRAS LA GUAGUA SE ENCONTRABA EN MOVIMIENTO COMENZO A FALLAR. ME ESTACIONE Y LA APAGUE Y DESPUES NO PRENDIO. LA LLEVE EN GRUA AL MECANICO Y ME INFORMO QUE ES EL ALTERNADOR. EN MENOS DE DOCE MESES TENGO QUE COMPRAR OTRO ALTERNADOR. WHILE THE GUAGUA WAS ON THE MOVE, IT BEGAN TO FAIL. I PARK AND TURN IT OFF AND THEN I DON'T TURN IT ON. I'LL TAKE HER IN A CRANE TO THE MECCANIC AND I'LL KNOW SHE'S THE ALTERNATOR. IN LESS THAN TWELVE MONTHS I HAVE TO BUY ANOTHER ALTERNATOR. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN CHRYSLER JEEP LOCATED AT 930 AUTO SHOW DR, HENDERSON, NV 89014, (702) 558-3000, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THELEN CHRYSLER JEEP DODGE RAM (4191 N EUCLID AVE, BAY CITY, MI 48706) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED TWO FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED ON TWO OCCASIONS HE HAD A NO START CONDITION, AFTER 4-5 ATTEMPTS IT DID START.*JB

Mileage: 57,650

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP (600 PLEASANT GROVE RD, MOUNT JULIET, TN 37122, (615) 444-9573) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 100,075. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 100,075

EXPERIENCING STATIONARY INTERMITTENT EXTENDED ENGINE CRANK TIME REQUIRING MULTIPLE ATTEMPTS TO START THE ENGINE. SOMETIMES ENGINE STARTS BUT QUICKLY DIES. THEN NORMALLY STARTS AFTER THAT. USUALLY HAPPENS WHEN ENGINE IS COLD. BELIEVE RELATED TO NHTSA CAMPAIGN NUMBER: 19V813 FUEL PUMP RELAY, FOR WHICH THE REMEDY IS NOT YET AVAILABLE. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON ONE OCCASION WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND DAMAGED HIS FRONT PASSENGER TIRE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE TIRE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MANCARI'S CHRYSLER DODGE JEEP RAM (4630 95TH ST, OAK LAWN, IL 60453) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INSTRUCTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR AN INSPECTION. ONCE THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, WHEN HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

BURNING SMELL AND SMOKE FROM UNDER HOOD WHILE DRIVING SO I PULLED INTO NTB SERVICE CENTER. THEY IMMEDIATELY CHECKED MY VEHICLE AND SAID THAT MY ALTERNATOR WAS BURNING AND THAT MY VEHICLE WAS UNSAFE TO DRIVE. NTB REPLACED ALTERNATOR THE NEXT DAY. *TR*DT

Mileage: 99,357

I'VE BEEN HAVING NUMEROUS POSSIBLE SAFETY ISSUES WITH THIS VEHICLE, FOR EXAMPLE : INTERMITTENT STARTING, LOST OF POWER @ HIGHWAY SPEED, PROXIMITY SENSOR GIVING WARNING WHILE DRIVING WITH NO OBSTRUCTION IN PATH, AIR RIDE SYSTEM ADJUST AT RANDOM EVEN WHILE PARKED ECT. *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PERFORMING A VIN SEARCH, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE BATTERY WAS DRAINED FROM A RELAY THAT REMAINED ON WHILE THE VEHICLE WAS TURNED OFF. A VIN SEARCH SHOWED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ALBERIC COLON AUTO SALES INC LOCATED AT (AVENUE JOHN F KENNEDY, CARRETERA STE 2, KM 34, SAN JUAN, PR 00920), WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN ATTEMPT WAS MADE TO CONTACT THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,150.

Mileage: 76,150

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 87,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WHILE PUSHING THE START BUTTON. THE CONTACT SPOKE TO SOUTH CHICAGO DODGE CHRYSLER JEEP LOCATED AT (7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VIN TOOL SHOWED THAT THE VEHICLE WAS STILL SUBJECTED TO THE FREE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 6850 MT ZION BLVD, MORROW, GA 30260) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 101,000. (RECALL RELATED INCIDENT) TS

Mileage: 101,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. CARBONE DODGE CHRYSLER JEEP RAM LOCATED AT (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315)736-3371) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 118,000

THE FUEL PUMP RECALL OF THE RECALL IS ABSOLUTELY RIDICULOUS. I HAVE ALREADY FILED ONE COMPLAINT ABOUT THIS ISSUE AND WENT ON DEAF EARS. I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM TO JEEP AND DEALER FOR YEARS AND THEY JUST TELL ME THAT THEY WILL NOT ISSUE RECALL FOR A CAR THAT IS TEN YEARS OLD. THE FIRST RECALL WAS A JOKE AND THE CHEAPEST FIX I HAVE EVER SEEN AND OF COURSE IT DID NOT WORK AND HERE WE ARE AGAIN. THE REAL PROBLEM WITH THE JEEP IS THE TIPM MODULE AND THIS WHOLE PART NEEDS TO BE RECALLED. TOO MANY LIVES ARE AT RISK FOR JEEP TO TRY ANOTHER PATCH JOB THIS TIME AROUND. JEEP COULD RE-ENGINEER THE TIPM AND FIX ALL THESE CARS VERY EASILY BUT NO ONE WILL FORCE THEM TO DO IT. PLEASE HELP! I AM TIRED OF RISKING MY FAMILYS LIFE OVER NOT HOLDING JEEP RESPONSIBLE FOR THE SAFETY OF THEIR VEHICLES. I HAVE BEEN SENT A RECALL NOTICE (2ND ATTEMPT AT RECALL) BUT THEY SAY THEY HAVE NO FIX FOR THE PROBLEM YET, OR IN OTHER WORDS THEY HAVE NOT COME UP WITH ONE CHEAP ENOUGH TO SUIT THEIR NEEDS. IT IS TIME TO MAKE JEEP RECALL THE TIPM MODULE AND FIX THIS ISSUE ONCE AND FOR ALL AND IT WOULD NOT EVEN PUT A DENT IN ANY JEEP PROFITS BUT YET WE HAVE TO RISK OUR LIVES SINCE THE NHTSA WILL NOT DO ANYTHING TO JEEP. STARTING TO BECOME A BOEING LIKE PROBLEM WITH CAR MANUFACTURES. I HAVE BEEN ON HOLD WITH JEEP FOR 2 HOURS AND THEY SAFETY RECALL WEBSITE DOES NOT WORK HALF THE TIME WHICH IS REALLY CONCERNING. PLEASE HELP! (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STATELINE CHRYSLER JEEP DODGE RAM FIAT DEALER. LOCATED AT 800 GOLD HILL RD, FORT MILL, SC 29708, WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS UNAVAILABLE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE WITHOUT WARNING AND WOULD SHUT DOWN WHILE DRIVING. THE DEALER WAS CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

Mileage: 113,000

TL- THE CONTACT OWNS A 2011 AND 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A STOPLIGHT AND WHEN TO ACCELERATE THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING,. THE VIN WAS INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIRED AND WILL BECOME AVAILABLE WITHIN THE YEAR. THE FAILURE MILEAGES WAS APPROXIMATELY 84,000. VIN TOOL CONFIRMED PART NOT AVAILABLE. AW (RECALL RELATED INCIDENT) TS

Mileage: 84,000

ON 1/22/20 I SPOKE WITH ASMA AT FCA REGARDING AN ISSUE MY JEEP GRAND CHEROKEE IS HAVING WITH A FUEL RELAY RECALL (NHTSA RECALL NUMBER 19V-813). I INFORMED ASMA THAT MY JEEP HAS STALLED WITHOUT WARNING SEVERAL TIMES WHILE DRIVING- SEVERAL OF THE TIMES WERE WHILE I WAS DRIVING AT HIGH SPEEDS ON THE HIGHWAY. I WAS INFORMED BY ASMA THAT THERE IS NOT A PERMANENT FIX, HOWEVER BECAUSE I WAS EXPERIENCING ISSUES, I COULD TAKE IT TO MY DEALERSHIP FOR A TEMPORARY FIX. ON 1/22/20, I TOOK MY JEEP TO THE DEALERSHIP TO HAVE THE TEMPORARY FUEL RELAY PART PLACED ON MY VEHICLE. WHILE AT THE DEALERSHIP I WAS WARNED THAT SINCE THE PART IS ONLY A TEMPORARY FIX, THEY COULD NOT ESTIMATE HOW LONG IT WOULD BE BEFORE I EXPERIENCED ISSUES AGAIN. ON SATURDAY, 2/1/20 WHILE MAKING A LEFT TURN MY JEEP ONCE AGAIN STALLED WITHOUT WARNING WHILE IN FRONT OF ONCOMING TRAFFIC. OF NOTE, WHEN THE ENGINE STALLS WHILE DRIVING IT ALSO CAUSING THE POWER STEERING TO GO OUT. SO DURING THIS PARTICULAR INSTANCE ON 2/1/20 WHEN THE ENGINE STALLED WITHOUT WARNING WHILE MAKING A LEFT TURN, I WAS FORCED TO DRIVE UP OVER A CURB TO AVOID GETTING HIT DUE TO VEHICLE DECELERATION AND LOSS OF POWER STEERING. ALL OF THIS HAS BEEN DETERMINED TO BE A RESULT OF THE FAULTY FUEL RELAY RECALL. I FILED ANOTHER COMPLAINT WITH TASHA AT FCA RECALL DEPARTMENT ON 2/3/20. PER TASHA, SHE STATES THAT SHE IS GOING TO HAVE A CASE MANAGER REVIEW MY CASE AND CONTACT ME IN 1-3 BUSINESS DAYS. WHEN I QUESTIONED TASHA ABOUT THE SAFTETY OF MY VEHICLE, SHE SUGGESTED THAT I PURCHASE A RENTAL VEHICLE. WHEN I ASKED IF I WOULD BE REIMBURSED BY JEEP AND/OR FCA, SHE STATED THAT I WOULD HAVE TO SUBMIT A CLAIM FOR POSSIBLE REIMBURSEMENT. I CANNOT AFFORD TO RENT A VEHICLE UNTIL THIS ISSUE UNTIL A PERMANENT FIX IS DETERMINED BY FCA AS IT COULD BE MONTHS. STALLING WHILE DRIVING IS A HUGE SAFETY RISK.

Mileage: 120,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PULLING OUT OF A GARAGE THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS ABLE TO STOP AND RESTART THE VEHICLE. THE DEALER FX CAPRARA CHRYSLER DODGE JEEP RAM - WATERTOWN 18476 US-11, WATERTOWN, NY 13601 (315) 788-7400, WAS CONTACTED BY PHONE AND STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE DEALER WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE DEALER IN TURN STATED THAT PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. THE MANUFACTURER THEN INFORMED THE CONTACT THAT THE DEALER WOULD BE INFORMED OF THE PROCESS FOR ORDERING THE PART TO FACILITATE THE REPAIR. THE DEALER WAS THEN CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO SUCH PROCESS FOR ORDERING RECALL REMEDY PARTS. THE CONTACT WAS ABLE TO PURCHASE THE PART FROM A THIRD PARTY HOWEVER, THE DEALER DECLINED TO PERFORM THE REPAIR. THE VEHICLE REMAINED AT THE DEALER WITH THE REPAIR STILL PENDING. THE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND REVVED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVEN FOR THREE MONTHS DUE TO THE FAILURE WHICH RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE BLEVINS SEAWAY MOTORS DEALER (315-764-0283, LOCATED AT 98 CENTER ST, MASSENA, NY 13662) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE CLAM SHAFT SENSOR BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE MAIN FUEL PUMP ASSEMBLY BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS AN INTERIM FIX. THE CONTACT WAS PROVIDED CASE NUMBER: 71702932. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO PERFORMED THE INTERIM FIX AT THE OWNERS' EXPENSE AND TOLD THE CONTACT TO SEND RECEIPTS TO THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE 71664667. THE FAILURE MILEAGE WAS 60,500.

Mileage: 60,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE VEHICLE SEIZED. THE CONTACT STATED THE "ACC AND FCW WERE OFF" WARNING MESSAGE ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE IGNITION AND CONTINUED DRIVING. THE VEHICLE WAS TAKEN A DEALER (TEXAN DODGE CHRYSLER JEEP RAM LOCATED AT 18555 EASTEX FWY, HUMBLE, TX 77338,(281) 973-3844) WHERE THEY WERE MADE AWARE OF THE FAILURE AND HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED SHE HAD TRIED TO CONTACT THE MANUFACTURER BUT HAD NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 107,000. (RECALL RELATED INCIDENT) TS

Mileage: 107,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE KEY WAS IN THE IGNITION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH THE REMOTE START FEATURE. THE ORIGINAL RON CARTER CHEVROLET BUICK GMC AUTOLAND LOCATED AT 3205 FM 528 RD, ALVIN, TX 77511, (281) 402-9761) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND 19V813000 (ELECTRICAL SYSTEM) AS POSSIBLE SOLUTIONS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. *DT CONSUMER HAS STATED THIS HAS HAPPENED ON MULTIPLE OCCASIONS.*JB

Mileage: 92,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL REGARDING THE REPROGRAMMING OF THE POWER TRAIN CONTROL MODULE. THE VEHICLE WAS REPAIRED PER THE MANUFACTURER'S RECALL; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, WHILE DRIVING ON SEVERAL OCCASIONS, THE SERVICE 4 WHEEL DRIVE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. JOHN SULLIVAN CHRYSLER DODGE (950 HARTER PKWY, YUBA CITY, CA 95993, 855-580-5113) WAS CONTACTED BY PHONE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 71748777. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE USING THE START BUTTON FEATURE, THE VEHICLE TOOK AN EXTENSIVE AMOUNT OF TIME TO START. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO LOANER VEHICLES. THE MANUFACTURER WAS UNABLE TO BUY THE VEHICLE BACK. THE MANUFACTURER PROVIDED CASE NUMBER: 71742907. THE APPROXIMATE FAILURE MILEAGE WAS 118,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 118,400

I WAS DRIVING MY 2011 JEEP GRAND CHEROKEE DOWN A CITY STREET WHEN WITH OUT ANY WARNING THE VEHICLE COMPLETELY CUT OFF. I COULD NOT CONTROL THE VEHICLE AT ALL NOT EVEN HONK THE HORN TO LET OTHER DRIVER KNOW SOMETHING IS WRONG WITH MY VEHICLE. WHEN I TOOK IT TO GET FIXED THE DEALERSHIP SAID I NEED A NEW TOTALLY INTERGRATED POWER MODULE

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT HAD NOT SPOKEN WITH A LOCAL DEALER OR THE MANUFACTURER REGARDING THE RECALL. THE CONTACT STATED THAT HER NEPHEW EXPERIENCED A SLIGHT HESITATION WITH THE TRANSMISSION AFTER PLACING THE VEHICLE INTO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 119,000

VEHICLE CONSTANTLY STALLS. RECALL WAS PERFORMED FOR THE FUEL PUMP RELAY HOWEVER THIS DID NOT COMPLETELY SOLVE THE PROBLEM AS IT STILL STALLS RANDOMLY OR WON'T START AT ALL. HUGE SAFETY CONCERN HAVE BEEN ALMOST HIT ON THE ROAD FROM RANDOM STALLS. TOOK IT TO MY LOCAL MECHANICS AND THEY SAY THE FUEL PUMP RELAY IS BURNING OUT THE FUSES AND I NEED TO CONSTANTLY CHECK ON THEM TO MAKE SURE THEY'RE NOT BURNT OUT. TOOK IT TO BROOKDALE CHRYSLER JEEP DODGE AFTER RECALL WAS PERFORMED TO COMPLAIN ABOUT IT STILL STALLING YEARS AGO. BROOKDALE CHRYSLER REFUSED TO PERFORM ANY SERVICE AS THEY COULD NOT 'DUPLICATE' THE ISSUE. EVER SINCE THEN I'VE BEEN DEALING WITH THIS ISSUE AND IT'S HORRIFYING TO DRIVE THE VEHICLE SOMETIMES AND INCREDIBLY DISAPPOINTED AS I'M STILL PAYING OFF THIS VEHICLE. RANDOMLY STALLS ON TURNS, CITY ROADS, HIGHWAY SPEEDS, OR EVEN WHEN IN IDLE.

Mileage: 135,000

WHILE I AM DRIVING THE CAR WITH MY KIDS ON THE HIGHWAY AND SUDDENLY THE FUEL PUMP FAILED DUE TO RELAY FAILURE AND THE CAR IMMEDIATELY STOPS IN THE MIDDLE OF THE HIGHWAY ALSO, SOMETIMES THE CAR NO-START. I NEEDED TO TERNED THE SWITCH OFF FOR A FEW MINUTES AND THEN IT STARTS AGAIN. I WENT TO THE JEEP SERVICE CENTER AND THEY RECOGNIZED AND CONFIRMED IT AS MANUFACTURER RECALL NUMBER: V62 OR (NHTSA RECALL NUMBER: 19V-813). THEY SAID THEY DON'T KNOW HOW TO SOLVE IT DUE TO "REMEDY NOT YET AVAILABLE" AND THEY ACTUALLY DON'T SEE ANY OPEN RECALL ON THEIR SYSTEM BY THE COMPANY JEEP. I SHOW THEM WHAT SAFERCAR.COM SAYS ON THE INTERNET BUT THEY SAID THEY COULDN'T HELP DUE TO LACK OF INFORMATION AND INSTRUCTIONS FROM THE MANUFACTURE AND JEEP COMPANY. I CALL 1-800-853-1403 BUT THE GUY COULDN'T HELP ME IF I AM CURRENTLY OUT OF THE US. I ALSO CALL 1-586-274-8176 OF INTERNATIONAL SERVICE BUT NO ANSWER OR ASSISTANCE. I BOUGHT THE CAR IN THE US AND IT IS NOW WITH ME DURING MY STAY IN ISRAEL - THE COMPANY SERVICE JUST DOESN'T HAVE A REMEDY OR SOLUTION OR JEEP INSTRUCTIONS ON HOW TO FIX IT. THIS IS VERY UNSAFE TO DRIVE THE CAR. (RECALL RELATED INCIDENT) TS

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY FAILED DUE TO A FAULTY ALTERNATOR. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,977.

Mileage: 84,977

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AND ATTEMPTING TO TURN THE VEHICLE TO THE LEFT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CONTACT NEEDED TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES WITH ONE OF THE FAILURES OCCURRING WHEN MAKING A RIGHT TURN INSTEAD. THE CONTACT CALLED ORR CHRYSLER DODGE JEEP (LOCATED AT 900 TRUMAN BAKER DR, SEARCY, AR 72143, 501-279-3311) WHERE IT WAS DETERMINED THAT BECAUSE THERE WAS NO CHECK ENGINE WARNING INDICATOR ILLUMINATED, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 57815893. THE CONTACT WAS INFORMED TO HAVE THE DEALER DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,167.

Mileage: 100,167

I HAVE HAD THIS JEEP IN SHOP TO FIND OUT THAT THE TIPM IS NO GOOD THE LOW BEAM HEADLIGHTS DO NOT WORK THE HEATER TURNS ON AND OFF WHENEVER IT WANTS AND NOT SURE WHAT ELSE IS ACTING UP BUT THIS IS ALL WHILE DRIVING OR SITTING STILL. I HAVE CALLED CHRYSLER AND FILED A COMPLAINT AND TRIED TO GET HELP AS THIS IS A 1500 DOLLAR FIX AND HAVE READ THAT THERE WAS A CLASS ACTION LAW SUIT FOR THIS YEAR AGAINST THEM FOR THIS IN CALIFORNIA AND THAT THOSE INVOLVED WERE GIVEN SOME TYPE OF SUPPLEMENTAL HELP TOWARD THEIR REPAIR BILL.

Mileage: 99,982

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE STEREO SHUT OFF AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE ENGINE SHUT OFF SOON AFTER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S HUSBAND REPLACED THE ALTERNATOR, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

I DRIVING GETTING READY TO TURN THE CORNER AND MY JEEP JUST DIES . THE RADIO AND EVERYTHING STAYS ON BUT I LESS POWER STEERING AND BRAKES ARE HARD TO PUSH AND NO GAS. IF I PUT IT IN PARK AND TRY TO RESTART IT'S DOES START WITHOUT A PROBLEM .. IT HAS DONE THIS A COUPLES TIMES BEFORE.. THERE WAS A TIME A COUPLE MONTHS AGO WHEN I WAS SITTING AT A STOP LIGHT WENT TO GO AND COULDN'T .. AND THEN ONE OTHER TIME 2 WEEKS AGO ALSO TRYING TO TURN A CORNER (IT'S ALL AT RANDOM WHEN IT HAPPENS NO WARNING ) THERE ARE NO WARNING LIGHTS ON

Mileage: 143,000

MY 2001 JEEP GRAND CHEROKEE HAS A DEFECT ON CYLINDER# 2 APPARENTLY THERE WAS NO RECALL EVEN THOUGH IT IS A DEFECT. MY LIGHTS WOULD FLICKER IN DRIVE SITTING AT A RED LIGHT, STILL DOES, AND NOW THE ENGINE IS STARTING TO RUN ROUGH, AFTER MORE AND MORE RESEARCH COME TO FIND OUT THIS IS AN ISSUE WITH THESE JEEPS NEVER A RECALL BUT THERE WAS AN EXTENDED WARRANTY THAT WAS PUT OUT BY CHRYSLER 10 YRS OR 150,000 MILES. JUST FOUND THIS OUT A COUPLE OF DAYS AGO, I HAVE 152,000, SO THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DOCUMENTATION THAT CYLINDER 2 WAS AN ISSUE IN 2017 I HAVE DOCUMENTATION WHERE MY CAR WAS DIAGNOSED WHEN IT HAD 95,000 MILES AT THE TIME IT WAS WASN'T A DEALERSHIP SO THEY WOULDN'T ACCEPT IT. ITS GOING TO COST ME AROUND $4,000-$6,000 TO GET IT FIXED, NOT SURE WHY IT HAS TO BE DEALERSHIP DOCUMENTATION , I FEEL THAT CHRYSLER HAS BEEN HIDING THIS FROM CONSUMERS TO SAVE MONEY AND LET THE CONSUMER TAKE THE FALL FOR A DEFECT THAT THEY WERE AWARE OF. WHY CANT THIS BE RECALLED? REGARDLESS OF MILES, VERY DISGRUNTLED WITH CHRYSLER FOR PUTTING OUT PRODUCTS THAT HAVE ISSUES, I HAVE TAKEN MY JEEP TO EVERY RECALL IT HAS HAD AND ITS BEEN ABOUT 5 OF THEM. I LOVE THE JEEP BUT THE MECHANICAL AND ELECTRICAL OF JEEP HAS MANY ISSUES WOULD NOT RECOMMEND TO ANYONE. HOW MANY PEOPLE HAVE TO HAVE THESE ISSUES IN ORDER FOR IT TO BE RECALLED?

MY BATTERY LIGHT CAME ON SO I PULLED OVER AT AN ADVANCED AUTO AND HAD THE BATTERY CHECKED. THIS WAS ON MY WAY TO WORK. THEY TESTED MY BATTERY AND SAID THE BATTERY THAT I HAD JUST REPLACE 3 MONTHS EARLIER HAD A BAD CELL. HOW IS THAT POSSIBLE? I HAD IT REPLACED AND THEN TRIED TO START THE VEHICLE TO TEST THE ALTERNATOR. AT THAT POINT MY ALTERNATOR STARTED SMOKING AFTER THE VEHICLE STARTED. THEY SAID MY ALTERNATOR WASNT CHARGING ENOUGH AND IT NEEDED REPLACED. AT THIS POINT I HAD TO DISCONNECT MY BATTERY TO STOP THE ALTERNATOR FROM SMOKING. WHEN I DID THIS, MY BATTERY FELT UNUSUALLY HOT. GOT IT TESTED AND IT BLEW MY BATTERY. I REPLACED THE BATTERY AND THE ALTERNATOR AND THEN THE STARTER WAS NOT FUNCTIONING AT ALL. I REPLACED THE STARTER AND THERE WAS NO CHANGE. THE STARTER WAS NOT GETTING ANY POWER. AS IM READING THROUGH THE COMPLAINTS SECTION THE ONLY TWO THINGS IT COULD BE IT SEEMS IS THE TIPM OR THE PCM. THIS SEEMS LIKE IT SHOULD BE A MAJOR SAFETY CONCERN AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT. MAYBE COULD BE A CLASS ACTION LAWSUIT ON JEEP AS IT SHOULD STAND BEHIND ITS PRODUCT.

Mileage: 120,000

I PREVIOUSLY REPORTED THAT THIS 2011 JEEP GRAND CHEROKEE (3.6 PENTASTAR ENGINE) STALLS WITHOUT WARNING. THE VEHICLE HAS STALLED AT LEAST TWICE IN AUGUST, NUMEROUS TIMES IN SEPTEMBER, AND ALREADY TWICE THIS MONTH (OCTOBER). WHAT IS MORE CONCERNING IS THERE IS NO CHECK ENGINE LIGHT THE WARNS OF THE PENDING STALL CONDITION. ALSO, I HAVE HAD THE THERMOSTAT, LIFTERS, TAPPETS, ROCKER ARMS, CYLINDER HEAD, SPARK PLUGS, AND IGNITION COILS REPLACED AND PROBLEM SEEMS TO BE GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS TYSONS CORNER). THE DEALER CANNOT READ ANY ACTIVE OR STORED CODES FOR THE STALLING ISSUE. ADDITIONALLY, THE SHOP FOREMAN ADVISED THAT IT APPEARED TO BE THE FUEL PUMP. I ORDERED THE $540.00 FUEL PUMP AND HAD REPLACED ON MONDAY OCTOBER 7, 2019 FOR AN ADDITIONAL $630.00. IRONICALLY ENOUGH, THE VEHICLE STALLED GOING HOME AND THE FUEL PUMP REPAIR DID NOT FIX THE ISSUE. THE MECHANIC AND SERVICE ADVISOR NOW SAY THAT I SHOULD REPLACE THE PCM AND THEN THE TIPUM IF ALL ELSE FAILS. THIS IS AN ADDITIONAL $3,000.00 IN ESTIMATED SERVICE THAT THEY CANNOT GUARANTEE THAT WILL FIX THE ISSUE. THE MOST CONCERNING THING IS THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THIS. I HAVE ALSO FILED A COMPLAINT WITH FCA, WHOM INITIALLY JUST CLOSED THE CASE. I THEN FILED ANOTHER ONE TODAY AND REQUESTED TO SPEAK WITH A CASE MANAGER, WHICH IS PENDING (NO FAITH AT THIS POINT). IT SHOULD ALSO BE NOTED THAT FCA IS AWARE OF THIS ISSUE AS ADDRESSED IN THE RECALL: CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING."

Mileage: 87,650

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WILE DRIVING 15 MPH, THE VEHICLE STALLED AND RESTARTED AND THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE VEHICLE. IN ADDITION, THE LOW VOLTAGE INDICATOR ILLUMINATED. THE CONTACT CALLED ELK GROVE DODGE CHRYSLER JEEP (8575 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 405-2600) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

ALTERNATOR RECALL ALREADY EXISTS FOR THIS 2011 PRODUCTION 8/2010, 3.6 LTR. 160 AMP. MY BATTERY LIGHT IS ON AND DEALER SAID ITS PROBABLY THE PCM. QUOTED 850 FOR PART .MY VIN DOESN'T SHOW UP ON ABOVE RECALL, EVEN THOUGH ALL QUALIFYING CRITERIA IS MET. WHY? CAR WILL STALL WHEN BATTERY IS DEAD. CANT BE DRIVEN AT NIGHT. DISABLEC VET CAREGIVER.

Mileage: 2

OUR JEEP GRAND CHEROKEE CAUGHT FIRE WHILE SITTING IN THE CARPORT UNDER OUR HOME UNATTENDED AND UNPOWERED ON AUGUST 25 2018. THE 2011 JEEP GRAND CHEROKEE WAS SERVICED BY THE SPITZER CHRYSLER JEEP DEALER IN HOMESTEAD FLORIDA ON AUGUST 22 2018 FOR RECALL R71/NHTSA 15V-879 PLUS TWO OTHER ITEMS. THE VEHICLE WAS PICKED UP LATE ON FRIDAY AUGUST 24 AND DRIVEN HOME WHERE THE VEHICLE REMAINED PARKED UNTIL IT CAUGHT FIRE THE NEXT MORNING AROUND 1135. I HAD JUST WALKED PAST THE CAR AT AROUND 1130 AND EVERYTHING WAS FINE. BY 1155 WE NOTICED SMOKE COMING FROM UNDER OUR HOME AND I RUSHED DOWN TO FIND A BLAZING INFERNO. I CALLED 911 AND IMMEDIATELY STARTED FIGHTING THE FIRE TO PREVENT MY HOME FROM CATCHING FIRE AND BURNING DOWN. FIRE INSPECTIONS WERE COMPLETED BY THE STATE FIRE MARSHALL, USAA INSURANCE FIRE INSPECTOR, FCA CHRYSLER FIRE INSPECTOR, AND ZURICH INSURANCE FIRE INSPECTOR. THE RECALL AND FIRE WAS CAUSED BY A FAULTY MANUFACTURING AND ASSEMBLY PROCESS. FCA CHRYSLER CHOOSE TO DENY ANY RESPONSIBILITY IN BUILDING A DEFECTIVE VEHICLE AND DEVELOPING A RECALL WHICH ONCE APPLIED MADE OUR VEHICLE MORE LIKELY TO CATCH FIRE. OUR GRAND CHEROKEE IS NOT THE ONLY VEHICLE TO CATCH FIRE AFTER THE RECALL WAS APPLIED. A QUICK SEARCH ON THE INTERNET WILL FIND OTHERS THAT HAVE BURNED POST RECALL. MY INSURANCE CARRIER RELAYED TO ME THAT ONE AGENT HAD ADVISED A FRIEND NOT THE HAVE THE RECALL DONE AS SOME CARS WERE BURNING POST RECALL. WHILE FCA CHRYSLER IS TRYING TO PLACE BLAME ON THE DEALER WHO APPLIED THE RECALL THE FACTS AND OTHER INSPECTIONS DO NOT SUPPORT THAT CONCLUSION. FCA CHRYSLER HAS DENIED ANY RESPONSIBILITY AND CONSIDERS THE CASE CLOSED AS THEY DO NOT WANT TO BE FACED WITH ANOTHER 600,000 TO 700,000 VEHICLE RECALL JEEP GRAND CHEROKEE OR DODGE DURANGO VEHICLES COVERED UNDER THIS RECALL. *DT*JB *DT*JB

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS REMAINED ILLUMINATED. IN ADDITION, THE POWER LOCKS WERE INOPERABLE AND THE POWER OUTLET FAILED. AN INDEPENDENT MECHANIC NOTICED THAT A WIRE ATTACHED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM) HAD BURNED OUT. THE CONTACT TOOK THE VEHICLE TO DICK SCOTT CHRYSLER DODGE JEEP RAM PLYMOUTH (LOCATED AT 684 W ANN ARBOR RD, PLYMOUTH, MI 48170, 734-259-2023) WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT DESPITE THE VEHICLE MATCHING THE CRITERIA OF THE VEHICLE'S INCLUDED IN THE RECALL, THE VIN WAS NOT INCLUDED. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

MY VEHICLE HAS STALLED TWICE WITH MY CHILDREN IN THE CAR DUE TO THE LISTED RECALL IN WHICH CHRYSLER HAS ALREADY REPLACED ONCE! THIS DID NOT FIX THE PROBLEM AND IS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSES BECAUSE I AM SCARED FOR MY LIFE TO DRIVE THIS VEHICLE. CAN YOU PLEASE HELP! I WAS IN MOTION GOING 55 MILES AN HOUR IN THE FAST LANE WHEN THE VEHICLE STALLED FOR NO REASON. THE JEEP SERVICE TECH HAS LINKED IT BACK TO THE SAME FUEL RELAY AND THIS COULD BE A FATAL PROBLEM IF NOT FIXED. PLEASE I HAVE THREE KIDS AND MYSELF THAT COULD BE INJURED IF THIS IS NOT ADDRESSED ASAP!!*DT*JB CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING," ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE SUVS ARE EQUIPPED WITH EITHER A 3.6-LITER V6 OR 5.7-LITER V8 ENGINE. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING," SAID NHTSA IN ITS SUMMARY OF THE PROBLEM. "A VEHICLE STALL INCREASES THE RISK OF A CRASH." THIS IS PART OF A GLOBAL RECALL OF AN ESTIMATED 230,760 CHRYSLER SUVS, INCLUDING 15,898 IN CANADA, 7,126 IN MEXICO AND 19,013 OUTSIDE THE NAFTA REGION. CHRYSLER SAID IT IS UNAWARE OF ANY ACCIDENTS OR INJURIES LINKED TO THE RECALL. IT ADDED THAT NO OTHER VEHICLE FUNCTIONS, INCLUDING AIRBAG DEPLOYMENT, ARE AFFECTED BY THE FUEL-PUMP RELAY. THE AFFECTED SUVS WERE BUILT FROM JANUARY 5, 2010 TO JULY 20, 2011. DEALERS WILL REPLACE THE FUEL-PUMP RELAY WITH ONE EXTERNAL TO THE TOTALLY INTEGRATED POWER MODULE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 24. OWNERS CAN CONTACT CHRYSLER AT 1-800-853-1403.*DT*JB *DT

Mileage: 86,000

PURCHASED 5/19. REPORTED ENGINE STALL WHILE DRIVING TO NHTSA. TOOK VEHICLE TO DEALER FOR BRAKE RECALL. TECH SAID AIR IN BRAKE LINES MAY HAVE CAUSED PROBLEM. DID NOT STALL FOR A MONTH AND ASSUMED SOLVED. STARTED AGAIN IN AUGUST. VERY DANGEROUS VEHICLE. STALLS WHEN SLOWING FOR RIGHT HAND TURNS AND LEFT TURNS CROSSING TRAFFIC WHICH ALMOST GOT ME INTO A CRASH ON A HIGHWAY. OTHERS HAVE REPORTED SAME ISSUE AND NO RESPONSE FROM MANUFACTURER. CANNOT TAKE PASSENGERS AS THIS IS A PENDING DISASTER AND IS UNSAFE

Mileage: 106,300

THE FUEL PUMP RELAY IS DEFECTIVE. THIS HAS ALREADY BEEN RECALLED BUT THE PATCH "FIX" JEEP DOES DOES NOT SOLVE THE PROBLEM COMPLETELY AND THEY KNOW THIS. THERE IS AN ISSUE WITH THE COMPUTER WHICH DOES NOT SEND CORRECT SIGNAL TO FUEL PUMP. ON START CAR WILL NOT START OFTEN BECAUSE IT IS NOT RECEIVING ANY FUEL. I AM AFRAID THIS CHEAP "FIX" JEEP CAME UP WITH WILL CAUSE THE FUEL TO GO OUT WHILE DRIVING. THE BIGGEST DEFECT WITH THE CAR IS THE V-8 HEMI CAM SHAFT AND LIFTERS. EVERY MECHANIC I HAVE TAKEN MY CAR TOO HAS SAID THAT JEEP KNOWS IT IS A PROBLEM BUT WILL NOT FIX. I WAS DRIVING 70 MPH WHEN MY JEEP LOST POWER AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING WHICH WITH THE LOSS OF POWER CAUSE ME TO JUST ABOUT HAVE A WRECK ON THE HIGHWAY. IT WAS A VERY SCARY SCENARIO. I TOOK IT TO MY TRUSTED MECHANIC WHO FOUDN A CYLINDER 2 MISFIRE & PERFORMED A TUNE UP AND HE SAID I NEEDED TO REPORT THE PROBLEM TO JEEP AS THEY ARE KNOWN TO HAVE SEVER PROBLEMS. THE DEALER CHARGED ME TO "DIGANOSE" THE PROBLEM AND REPORTED BACK THAT THE LIFTERS AND CAM SHAFT NEED TO BE REPLACED. THIS HAS BEEN SUCH A BAD PROBLEM FOR JEEP THE LIFTERS HAVE BEEN ON BACK ORDER MULTIPLE TIMES BUT THEY WILL NOT ADMIT IT IS A PROBLEM. MY CAR HAS LESS THAN 100,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED AND NOW LOOKIN G AT REBUILDING AN ENGINE AND JEEP WILL ONLY PROVIDE 2 YEAR WARRANTY OR THE WORK, WHICH SHOWS THEY HAVE NO TRUST IN THE FIX AND THERE IS A FATAL FLAW WITH THE V-8 HEMI. PLEASE FORCE JEEP TO HONOR THEIR CUSTOMERS AND CORRECT THE KNOWN MISTAKES WITH THEIR ENGINES.

Mileage: 94,000

THIS VEHCULO HAS STALLED REPEATEDLY. TWO TIPIM-7 HAVE BEEN REPLACED. ONE COVERED WHEN I DID NOT OWN THE CAR, ONE WHEN I DID TO OVER 1,200 IN FEES. THEN IT REPEATEDLY HAPPENS AGAIN AND I GET IT SERVICED AGAIN AND THEY TRY TO SAY THAT IT WAS A RELAY FUEL SWITCH. ALL WORK HAS BEEN DONE BY A SUPPOSEDLY RELYIABLE JEEP DEALERSHIP. AGAIN IT IS HAPPENENING. I HAVE ALL PAPERWORK AND VIDEO AND AT 60 YRS OLD I HAVE A CONSCIOUS AND WOULD NOT BE ABLE TO SELL OR TRADE IN KNOWING THIS. ALL OF MY ADULT FRIENDS HAVE WITNESSED THIS IN MY VEHCAL AND ALSO HAVE RECORDED. RIDICULOUS. I HAVE OWNED JEEPS PROUDLY MY ENTIRE LIFE. WILL NEVER AGAIN , AND I TELL ALL THE PROBLEMS WITH THIS NOT BEING STOOD BEHIND WITH CHRYSLER. I'VE INSTRUCTED WHEN I DO GET BROADSIDED TO TELL MY STORY AND SHOW THE VIDEOS. AGAIN I WILL ASK IF YOU'D LIKE ME TO FORWARD THEM ON. THIS IS A FATALITY READY TO HAPPEN FOR MYSELF. IT IS ALWAYS IN MOTION AND ALWAYS AT A TURN FIRSTAND THEN WHEN STOPPING AT STOP SIGNS. IT IS VERY UNSAFE! IT HAS BEEN SINCE NOVEMBER OF 2014 AND UP UNTIL TODAY AS WELL. 4.5 YEARS! PLEASE I BEG YOU TO CALL ME!

Mileage: 86,000

THE BATTERY LIGHT CAME ON AS I WAS DRIVING HOME THE OTHER DAY (IT HAPPENED WHILE THE VEHICLE WAS IN MOTION), SO I CALLED THE REPAIR SHOP. THE MANAGER SAID THAT IT MEANT MY BATTERY WAS NOT RECEIVING A CHARGE AND TO DRIVE IT STRAIGHT IN, SO I DID. HE AND I BOTH SMELLED SMOKE FROM MY VEHICLE WHEN I ARRIVED (APPROXIMATELY 15 MINUTES AFTER THE BATTERY LIGHT CAME ON). UPON INSPECTION, HE SAID THAT MY ALTERNATOR HAD SHORTED OUT AND HAD SINGE MARKS INSIDE AND IT HAD ALSO OVERHEATED MY BATTERY. I AM VERY CONCERNED THAT IT COULD HAVE CAUGHT MY CAR ON FIRE (AND THE MANAGER OF THE REPAIR SHOP VERIFIED THAT IT COULD HAVE), ESPECIALLY SINCE THE BATTERY CONNECTION IS UNDER THE PASSENGER SEAT INSIDE THE VEHICLE. HE SAID THE YELLOW DISCOLORATION (SEE PHOTO, ATTACHED) WAS FROM OVERHEATING/SINGE MARKS. HE AND I COULD ALSO BOTH SMELL SMOKE FROM THE ALTERNATOR AFTER IT WAS REMOVED FROM THE VEHICLE, SO IT WAS DEFINITELY THE CAUSE OF THE SMOKE AND SMELL (ALTHOUGH MY BATTERY MAY HAVE BEEN SMOKING AS WELL ACCORDING TO THE REPAIR SHOP MANAGER). I DO NOT BELIEVE THAT THE ALTERNATOR (AND POSSIBLY THE BATTERY AS WELL AS A RESULT) SHOULD HAVE STARTED SMOKING AS THIS COULD HAVE RESULTED IN SERIOUS INJURIES AND/OR DEATH.

Mileage: 107,950

VEHICLE IS MAKING A POPPING NOISE, WHEN TURNING OR HITTING BUMP REPLACED SWAY BAR END LINKS AND TIE ROD-UNABLE TO LOCATE EXACT PROBLEM AT THIS TIME. I WAS DRIVING TODAY AND WITHOUT WARNING MY FRONT WIPERS TURNED ON AND COULD NOT BE TURNED OFF, ON INSPECTING FURTHER ALL COMPONENTS ON THE STARTING WHEEL AND COLUMN ARE NOT OPERATABLE-NO SIGNALS, CRUISE, HEADLIGHTS, STEREO-NOTHING. VEHICLE ACTS LIKE ITS STUCK IN 4X4-MAKING OTHER NOISE WHILE TURNING ALSO HAVING ISSUE WITH DASH BOARD BUBBLING-POSSIBLE SAFETY CONCERN AS IT MAY INTERFERE WITH AIR BAG DEPLOYMENT. I HAVE CONTACTED JEEP WITH ALL THE ABOVE CONCERNS, TO WHICH THEY STATE THEY CANNOT HELP WITH THE PROBLEMS VEHICLE HAS 103K MILES. I AM 3RD OWNER. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 103,000

WHILE DRIVING ON 376-E IN PITTSBURGH FOR ABOUT 20 MINUTES AT ABOUT 50-MPH, I SMELLED AN ELECTRICAL BURNING ODOR. THE ENGINE COOLANT TEMPERATURE REPEATEDLY FLUCTUATED BETWEEN 198-250 DEGREES. AT TIMES ENGINE AND BATTERY WARNING LIGHTS WOULD COME ON, BUT TURN OFF AS TEMPERATURE WENT BELOW 230 DEGREES. I EXITED THE HIGHWAY PULLED OVER IN A HIGH TRAFFIC AREA NEAR MY HOME WHEN I SAW SMOKE COMING FROM UNDER THE RIGHT FRONT SIDE OF MY HOOD. UPON OPENING THE HOOD, VOLUMES OF SMOKE CAME OUT. AND, THERE APPEARED TO BE A SMALL FIRE INSIDE THE ALTERNATOR. I POURED 3 BOTTLES OF WATER ON THE VERY HOT ALTERNATOR TO PUT OUT THE FIRE. I CALLED AAA FOR A TOW, BUT AFTER 20 MINUTES THE ALTERNATOR STOPPED SMOKING. THERE IS A GOODYEAR REPAIR SHOP A BLOCK AWAY-- THE JEEP STARTED, SO I DROVE IT THERE. AND, CANCELED AAA. THE GOODYEAR CONCURRED THAT THE ALTERNATOR WAS TOTALLY FRIED, SO I HAD THEM REPLACE IT--($700, WILL PROVIDE RECEIPT IF YOU REQUIRE IT). AFTER REPLACING IT THE JEEP WOULD NOT START. I CALLED AAA AGAIN, AND HAD THEM TOW IT TO MY JEEP DEALERSHIP. TOLD THEM OF THE INCIDENT. NOW THEY ARE SAYING I NEED TO REPLACE THE POWERTRAIN ENGINE CONTROL MODULE--($1,000), THAT SHORTED OUT THE RESULT OF THE ALTERNATOR FAILURE. I NEED MY JEEP FOR WORK, THEY ARE REPLACING THE PTCM ON MONDAY. I'VE SEEN ALTERNATOR RECALLS FOR SOME 2011-2012 JEEP GRAND CHEROKEES AND WRANGLERS. I BELIEVE MY JEEP GC SHOULD BE INCLUDED--#T36 AND #P60.

Mileage: 184,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S FIANCE WAS DRIVING APPROXIMATELY 30-40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE OR SHIFT THE GEAR SELECTOR INTO NEUTRAL OR PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY WAS OVERCHARGED BY A DEFECTIVE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH (LOCATED AT 8701 ABERCORN ST, SAVANNAH, GA 31406, (912) 925-0400) AND THE MANUFACTURER WERE CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,920.

Mileage: 135,920

COMPLETE SHUT DOWN: DOORS LOCKED, ALL ELECTRICAL LIGHTS FLASHING, NO STEERING, OR BRAKING, NO WARNING . BATTERY LIGHT CAME ONE THAN THE SYSTEM STARTED SHUTTING DOWN, WHILE I WAS DRIVING TRYING TO ENTER I-25 FROM THE FEEDER ROAD IN WALSENBURG, CO. HAD THE JEEP TOWED TO TOYOTA DEALER IN TRINIDAD CO WHO STATED THE ALTERNATOR HAD GONE BAD, CAUSING THE COMPLETE SHUT DOWN AS WELL AS FRYING COMPONENTS IN THE ELECTRICAL SYSTEM. AT THIS POINT IT IS COSTING $800.00 PLUS THE OTHER COMPONENTS. THIS IS THE SAME SYSTEMS THAT IS IN THE CHRYSLER RECALL P60/NHTSA 14V-634 . I WANT TO KNOW IF MY JEEP IS COVERED UNDER THIS RECALL.

Mileage: 100,000

STALLS AT NORMAL OPERATING SPEEDS WITHOUT WARNING. VERY DANGEROUS! HAS HAPPEND MULTIPLE TIMES!!!

Mileage: 84,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER, INCLUDING THE KEY FOB, POWER DOORS AND LOCKS, AND WINDOWS. THE VEHICLE WAS DRIVEN TO NORTHSIDE CHRYSLER JEEP (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651(304) 712-2063) WHERE THE MECHANICS STATED THAT THEY WOULD NOT SERVICE THE VEHICLE. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,009.

Mileage: 127,009

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AUTOCENTRO CHRYSLER JEEP DODGE (BARRIO BAIROA, INDUSTRIAL PARK, KM 3.2, CAGUAS, PR 00725) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

BATTERY LIGHT ON FOR A FEW SECONDS AND SYSTEM STOP WORKING FEW MINUTES LATER AND BATTERY LOST IT CHARGE COMPLETELY AND WILL NOT HOLD ENERGY. BAD ALTERNATOR, CAN NOT MOVE VEHICLE. WAITING TO BE FIX.

Mileage: 22,000

"TAKATA RECALL" A/A SYSTEM NEVER WORK PROPERLY, I AM A PERSON WHO DON'T LIKE TO USE IT WHERE EVER I DRIVE WITH THAT SYSTEM TURNED ON. JUST WHEN REALLY LOWER OR HIGHT TEMPERATURES ARE RUNNING (WINTER AND SUMMER), SO; BUT WHEN I TRIED TO USED IT HAD TO WAIT A LOT AND DIDN'T GET IT COMPLETELY OR PROPERLY JUST PARTIALY WORKED IN THE VEHICLE. THIS SUMMER TIRED OF THE SAME PROBLEM AND VISITED SOME TECH TO FIX IT THEY DID NOT WANT TO WORK ON THIS KIND OF ISSUE ANY MORE. HOPE YOU CAN HELP ME RECOMMEND SOME JEEP DEALER MAKE THE WORK AND GET WORKING SYSTEM PROPERLY WITH NOT CHARGE AS THOSE TECH SAID IT. THANKS

Mileage: 72,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE OVERHEATED AND AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED A COUPLE OF TIMES. IN ADDITION, THE VEHICLE WOULD SOMETIMES NOT START FROM A COLD START. THE CONTACT HAD TO SHIFT THE GEAR OUT OF PARK IN ORDER TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (FUSE BOX) NEEDED TO BE REPLACED. THE CIRCUIT WAS NOT GETTING POWER TO THE FAN TO COOL THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

LOCKS KEEP UNLOCKING AND WINDOWS KEEP GOING DOWN RANDOMLY

DRIVING TO WORK I 95 NORTH WHEN MY CAR LOSES ELECTRICAL POWER. JUST BOUGHT IT. DIDN'T KNOW JEEP HAD DEFECTIVE POWER SYSTEMS. ABLE TO CRUISE TO SLOW LANE IN NEUTRAL AND STARTED TO PRAY THE PUSH BUTTON START WILL WORK. IT DID ON THE SECOND PUSH.

Mileage: 92,000

THE ENGINE STOPS RUNNING WITHOUT WARNING OR NOTICE. NOT EVEN A CHECK ENGINE LIGHT. THE JEEP STALLS WITHOUT ANY ELECTRICAL SYMPTOMS BUT THE STEERING, ENGINE, AND BRAKING SYSTEMS FAIL. ONLY HAPPENS WHEN DECELERATING. DOESN'T HAPPEN EVERY DECELERATION. I'VE BEEN LUCKY TO HAVE BEEN GOING IN A STRAIGHT LINE TOWARD A STOP. NORMALLY UNDER A HALF TANK OF GAS BUT EVEN THAT IS NOT RELIABLE. IF YOU SEARCH THE INTERNET FOR "JEEP GRAND CHEROKEE ENGINE SHUTS DOWN WHILE DRIVING" YOU'LL FIND A PRETTY ROBUST COLLECTION OF STORIES WHERE CONSUMERS LIKE ME UNWITTINGLY PAID MANY THOUSANDS OF DOLLARS FOR A CAR THAT IS TRYING TO KILL THEM. YOU'RE ANSWER TO THE TIPM RECALL (THE FUEL PUMP CIRCUIT BREAKER? THE FIRST HALF-ASS ATTEMPT BY CRYSLER TO TROUBLESHOOT THIS NIGHTMARE) SAYS "THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED" WHICH I FOUND HILARIOUS SINCE I AM STILL MAKING PAYMENTS ON A VEHICLE WITH AN OBVIOUS MANUFACTURE'S DEFECT THAT THE ENTIRE INTERNET CANNOT FIND A STANDARD SOLUTION TO OTHER THAN TO SELL THE VEHICLE OFF TO ANOTHER UNSUSPECTING VICTIM.

Mileage: 92,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH IN THE FAR LEFT LANE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE EVERYTHING IN THE VEHICLE MALFUNCTIONED AND STALLED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SHOULDER WHERE IT CRASHED INTO A DITCH. THERE WAS SMOKE COMING FROM THE ALTERNATOR AND THE BATTERY WARNING LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NO INJURIES. THERE WAS NO ONE ELSE INVOLVED IN THE CRASH. NO POLICE REPORT WAS FILED. THE CONTACT CALLED TEMPE CHRYSLER JEEP (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284 (480) 496-4000) WHERE THE CONTACT WAS DENIED DIAGNOSIS AND REPAIRS. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 17V435000 ELECTRICAL SYSTEM) WAS RELATED TO THE FAILURE BUT YEAR VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THERE WAS A RECALL THE FAILURE MILEAGE WAS 80,100. *DT *TR

Mileage: 80,100

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH IN THE FAR LEFT LANE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE EVERYTHING IN THE VEHICLE MALFUNCTIONED AND STALLED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SHOULDER WHERE IT CRASHED INTO A DITCH. THERE WAS SMOKE COMING FROM THE ALTERNATOR AND THE BATTERY WARNING LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NO INJURIES. THERE WAS NO ONE ELSE INVOLVED IN THE CRASH. NO POLICE REPORT WAS FILED. THE CONTACT CALLED TEMPE CHRYSLER JEEP (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284 (480) 496-4000) WHERE THE CONTACT WAS DENIED DIAGNOSIS AND REPAIRS. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 17V435000 ELECTRICAL SYSTEM) WAS RELATED TO THE FAILURE BUT YEAR VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THERE WAS A RECALL THE FAILURE MILEAGE WAS 80,100. *DT *TR

Mileage: 80,100

2011 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING. POWER STEERING, ENGINE CONTROL AND BRAKING ALL BECOME DIFFICULT TO USE. HAPPENING WHILE TURNING CAUSES THE VEHICLE TO VEER INTO THE GUARD RAILS, IF THEY ARE PRESENT, OR ONCOMING TRAFFIC, IF TURNING AWAY FROM TRAFFIC IS TOO DIFFICULT. LUCKILY, IN THE MULTIPLE TIMES THIS HAPPENED, I WAS TURNING RIGHT, EITHER ONTO THE HIGHWAY ONRAMP OR INTO A GAS STATION. THE TIMES INTO THE GAS STATION, SENT ME OVER THE CURB AND GRASS, BARELY MISSING THE PUMPS. THE VEHICLE SHOWS NO SIGNS OF AN ERROR ON THE DASH. ALL RADIO, LIGHTS AND GAUGES WORK FINE. ONCE YOU ARE ABLE TO STOP THE VEHICLE, IT MUST BE PUT INTO PARK AND THE PUSH BUTTON START RE-IGNITED. IT TERRIFIED MY FAMILY.

Mileage: 138,000

2011 JEEP GRAND CHEROKEE LAREDO. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS DONE RELATED TO SAFETY RECALLS. *LD THE CONSUMER REFERENCED SAFETY RECALL P60/ NHTSA 14V-634 AS THE CAUSE OF THE VEHICLE'S FAILURE. THE DEALER DECLINED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. *JS

MY DASHBOARD BUBBLED UP ON PASSENGER SIDE, FAKE WOOD TRIM UNDER DASH FELL OFF, ALTERNATOR FAILED FRIED BATTERY AND COMPUTER, QUADRA2 SUSPENSION FAILING , THIS ALL AT 82000 MILES AND AFTER MULTIPLE RECALLS. I PAID $40 K .IM AT SHOP NOW WITH SUSPENSION 24 HRS AFTER PAYING 1200. & JEEP IN SHOP 8 DAYS. THE ALTERNATOR FAILED A WK BEFORE 3.4.2019. DASHBOARD AND TRIM OCCURRED AFTER WARRANTY EXPIRED

Mileage: 82,000

ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED. THIS HAS BEEN HAPPENING FOR THR PAST WEEK NOW I CALLED THE DEALERSHIP THEY KEEP TELLING ME THAT ARE BACKUP FOR THIS WEEK. AND NOW TODAY MY JEEP WONT EVEN TURN ON WITH A JUMPER CABLES, I CALLED THE DEALERSHIP THEY FINALLY SAID THAT THEY ARE SENDING A TOW TRUCK TO MY HOUSE.

Mileage: 147,000

WHEN I START MY JEEP IT TURNS OVER THEN IMMEDIATELY STALLS OUT . THIS HAPPENS EVERY SINGLE TIME I START MY JEEP. THAT IS SEVERAL TIMES A DAY . I BELIEVE IT IS THE TIPM. HAS BEEN GOING ON FOR MONTHS I CALLED UP THE JEEP DEALERSHIP AND THEY SAID THERE WAS NO RECALL ON IT.

Mileage: 98,500

STOP AT A GAS STATION WENT TO START VEHICLE WOULD NOT START MADE SOME CLICKING NOISES OPEN THE HOOD SMOKE COMING FROM THE ALTERNATOR ,ALTERNATOR WAS EXTREMELY HOT HAD VEHICLE TOWED COME TO FIND OUT ALTERNATOR WENT TO GROUND BURNED UP THE COMPUTER IN THE VEHICLE. WAS TOLD 2011 MODELS HAVE BEEN RECALLED FOR ALTERNATORS DOING THIS VERY THING, DEALER TOLD ME THERE WAS NO RECALL ON MY VEHICLE FOR THE ALTERNATOR BUT OTHER 2011'S HAVE BEEN RECALLED FOR THE ALTERNATOR. MY MECHANIC SAID THE VEHICLE COULD'VE STARTED ON FIRE FROM IT GOING TO GROUND THE WAY IT DID. WAS AT THE GAS PUMP COULD'VE TURNED INTO A MAJOR ISSUE AT A GAS STATION. VEHICLE IS STILL AT THE SHOP HAVE IN THE COMPUTER REPLACED TODAY NO DOCUMENTATION ON IT YET

Mileage: 76,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. RANDY WISE AUTO MALL (4350 LENNON RD, FLINT, MI 48507, 1 (810) 230-2500) DIAGNOSED THAT THE ALTERNATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE DEALER FURTHER STATED THAT THE BATTERY AND ECM WERE DAMAGED. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO THE CONDITION OF HIS VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGNS. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED DEALERSHIP TESTED THE BATTERY ON JANUARY 31,2019 AND FOUND THE BATTERY WAS BAD AND REPLACED THE BATTERY. ON HER WAY TO WORK FEBRUARY 13,2019, THE VEHICLE WAS MAKING A STRANGE NOISE, SHE MADE IT TO WORK AND TURNED THE IGNITION OFF, CONSUMER THEN TRIED TO START THE VEHICLE AND IT WOULDN'T START. THE DEALERSHIP CAME TO HER WORK AND ATTEMPTED TO JUMPSTART THE VEHICLE SEVERAL TIMES BUT WERE NOT SUCCESSFUL. VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR A DIAGNOSIS AND FOUND THE BATTERY WAS BAD. ALTERNATOR AND DAMAGED BATTERY WAS REPLACED.*JB

Mileage: 140,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO TRI-STAR JEEP CHRYSLER (1260 N CENTER AVE, SOMERSET, PA 15501, PA) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE ALTERNATOR, BATTERY, AND POWER TRAIN CONTROL MODULE WERE REPLACED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

Mileage: 166,000

I WAS DRIVING DOWN THE FREEWAY AT AROUND 6:40AM IN THE DARK WHEN SENSORS IN MY VEHICLE STARTED FLICKERING ON/OFF, THEN THE AMBIENT LIGHTS INSIDE THE VEHICLE STARTED FLICKERING ON/OFF BEFORE SHUTTING OFF, THEN THE STEREO WENT OUT, THEN THE HEADLIGHTS SHUT OFF, AND THEN THE ENTIRE VEHICLE SHUT OFF. THERE WAS NO WARNING LIGHT THAT THE BATTERY WAS LOW BEFORE ALL OF THIS HAPPENED. THE REPAIR SHOP THE CAR WAS TOWED TO SAID THE BATTERY WAS DEAD AND WOULDN'T HOLD A CHARGE. WHEN THEY TESTED THE ALTERNATOR AFTER REPLACING THE BATTER, IT WAS FOUND TO HAVE ZERO OUTPUT.

Mileage: 130,000

ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED.

Mileage: 78,000

MY JEEP IS HAVING THE SAME PROBLEMS AS OTHER JEEPS THAT WERE RECALLED FOR FUEL PUMP RELAY ISSUES BUT MINE IS NOT RECALLED. MY VEHICLE TURNS OVER AND EVENTUALLY TIMES OUT. AND I CAN HEAR THE FUEL PUMP RUNNING WHEN I TURN THE ENGINE OFF AND PULL THE KEY OUT. OTHER CARS SHUT DOWN WHILE DRIVING WITH THIS ISSUE AND I DONT WANT TO WAIT UNTIL THAT HAPPENS TO GET THIS FIXED

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE WAS DEFECTIVE AND REPLACED. THE CONTACT STATED THAT THE REPAIR AFFECTED THE PASSENGER SIDE TURN SIGNAL, WHICH CAUSED THE FRONT FOG LIGHTS TO BLINK. DODGE CHRYSLER JEEP CITY (4395 US-130, BURLINGTON, NJ 08016, (855) 242-0015) STATED THAT THE INITIAL REPAIR CAUSED THE PASSENGER SIDE TURN SIGNAL TO HAVE TO BE REPAIRED FOR MORE THAN $2,000. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

I STARTED THE JEEP UP IN MY DRIVEWAY AND NOTICED A WHINING SOUND THAT CHANGED WITH ENGINE RPMS. THERE WERE NO LIGHTS OR WARNINGS ON THE DASH TO INDICATE A FAILURE OF ANY COMPONENTS. I ONLY HAD TO RUN TO THE STORE 4 MILES AWAY AND THOUGHT I WOULD LOOK AT IT WHEN I RETURNED HOME. ONCE I GOT TO THE STORE, I SMELT AN ELECTRICAL BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN I RAISED THE HOOD, THE ALTERNATOR WAS PRODUCING A SIGNIFICANT AMOUNT OF SMOKE. I WAS CONCERNED MY VEHICLE WAS ABOUT TO CATCH FIRE. I HAD SOME ONE BRING ME SOME TOOLS SO I COULD DISCONNECT THE BATTERY. ONCE THE BATTERY WAS DISCONNECTED, I LOCATED A REPLACEMENT ALTERNATOR ($400) LOCALLY AT A PARTS STORE AS IT WAS A SUNDAY EVENING AND NO DEALERS WERE OPEN. I WAS ABLE TO REPLACE THE ALTERNATOR IN THE STORE PARKING LOT. I DROVE THE VEHICLE HOME WITH NO PROBLEMS, BUT WHEN I OPENED THE HOOD TO ENSURE ALL WAS GOOD WITH THE NEW ALTERNATOR, IT WAS ONCE AGAIN SO HOT I COULD NOT TOUCH IT. THERE WAS NO SMOKE AS OF YET, BUT IT DOES SEEM THAT THERE IS STILL AN ISSUE THAT CAUSED THE ORIGINAL ALTERNATOR TO CATCH FIRE. I AM SURE THE NEW ALTERNATOR WILL ALSO BE DAMAGED IF THE JEEP IS DRIVEN ANY MORE. CURRENTLY I AM FORCED TO LEAVE MY JEEP PARKED UNTIL I CAN ENSURE I HAVE AN EMERGENCY BACK UP AVAILABLE. THE JEEP DOES ACT NORMAL NOW THE ALTERNATOR IS CHANGED OUT, AND EVERYTHING SEEMS TO BE WORKING AS NORMAL. I AM JUST CONCERNED THE NEW ALTERNATOR MAY FAIL AGAIN AND CAUSE A FIRE IN MY JEEP. NOW I AM SCARED TO DRIVE THE VEHICLE FOR MY NORMAL COMMUTE. THE JEEP ONLY HAS 70,000 MILES ON IT AND HAS NEVER HAD ANY OTHER ISSUES SINCE I HAVE OWNED IT. I HAVE SEEN THIS ISSUE MANY TIME IS SEARCHES ONLINE AND FEEL THAT THERE ARE UNDERLYING CAUSES THAT CAN RESULT IN VEHICLE FAILURE AND POSSIBLE FIRES. EXTREMELY UNSAFE TO OPERATE IN THIS CONDITION.

Mileage: 70,300

PURCHASED VEHICLE 12-15-18. SINCE THEN, THE VEHICLE HAS STALLED INTERMITTENTLY (3 TIMES IN 2 WEEKS) AT STOPS WITHOUT ANY LIGHTS APPEARING ON INSTRUMENT PANEL. THE FIRST TIME, I WASN'T EVEN AWARE THE ENGINE CUT OUT UNTIL I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENED. THE VEHICLE STARTS BACK UP, BUT WILL NOT GO INTO GEAR IMMEDIATELY. IN ONE INSTANCE, IT TOOK ABOUT 5 SECONDS TO GO INTO GEAR. BROUGHT VEHICLE TO DEALER WHERE PURCHASED (PAULY TOYOTA- CRYSTAL LAKE, IL.) WHO RECOMMENDED BRINGING IT TO A JEEP DEALERSHIP. BROUGHT TO CRYSTAL LAKE, IL CRYSLER JEEP DODGE WHO COULD NOT DIAGNOSE PROBLEM AS NO FAULTS APPEARED UNDER TEST. FLUIDS WERE CLEAN, AND AT PROPER LEVELS. WAS TOLD TO DRIVE VEHICLE UNTIL CONDITION REAPPEARED, AND IT WOULD BE REINVESTIGATED. THIS IS SIMILAR TO OTHER COMPLAINTS ABOUT THIS VEHICLE TYPE STALLING, EXCEPT THAT SO FAR, IT HAS ONLY HAPPENED WHEN THE VEHICLE IS AT A STOP IN TRAFFIC.

Mileage: 170,000

WHEN THE VEHICLE IN IS MOTION AND COMING TO A STOP, THE ENGINE WILL STALL. I HAVE TO STOP THE VEHICLE WITHOUT ANY POWER STEERING OR BRAKES BEFORE I CAN RESTART, WHICH IS EXTREMELY DANGEROUS IN NORMAL TRAFFIC CONDITIONS. THERE HAVE BEEN A RECALL FOR THE FUEL PUMP RELAY. THAT RECALL HAS BEEN PERFORMED TWICE. I STILL HAVE THE ENGINE STALL PROBLEM. JEEP IS AWARE OF THE ISSUE AND SEEMS UNWILLING TO REPLACE THE TICM TO FIX THIS ISSUE. THE FUEL PUMP RELAY APPEARS TO BYPASS THE TICM.

Mileage: 62,750

ALTERNATOR DIODES EXPERIENCED RAPID FAILURE DISABLING THE VEHICLE WHILE DRIVING ON CITY STREETS. PREVIOUS RECALL FOR 2012-2014 MODELS FOR SAME REASON P60/NHTSA 14V-634. WE HAD THE ALTERNATOR DIAGNOSED BY UPEX AUTO SUPPLY IN DALLAS TEXAS AND THEY CONFIRMED THE DIODE FAILURE. ADDITIONAL ELECTRICAL ISSUES ENSUED WHICH ARE YET TO BE DETERMINED AFTER THE ALTERNATOR WAS REPLACED.

Mileage: 50,000

STARTER ENGAGES, BUT WILL NOT START WIPERS WORK WITHOUT BEING TURNED ON . BATTERY DEPLETED FOR NO REASON. ENGINE QUITS FOR NO APPARENT REASON. THIS ALL HAPPENED WHILE VEHICLE WAS STATIONARY,BUT JUST AS EASILY BEEN WHILE MOVING.

Mileage: 78,000

WE HAVE HAD PROBLEMS WITH THIS CAR FOR A COUPLE OF YEARS. WE HAVE HAD TO REPLACE THE COMPUTER, ALTERNATOR, BATTERY, AND NOW THE TIPM. THIS CAR ALMOST CAUGHT ON FIRE ONCE BEFORE DUE TO THE FAULTY COMPUTER SYSTEM. NOW WITH THE TIPM MALFUNCTIONING, THE CAR WOULDN'T START. THE BATTERY DISCHARGED SO WE WOULD TAKE IT TO GET CHARGED, THE CAR WOULD WORK FOR A COUPLE OF WEEKS THEN IT WOULD HAPPEN AGAIN. THIS LAST TIME, THE CAR NEVER RESTARTED. WE HAD THE VEHICLE TOWED TO THE LOCAL DEALERSHIP AND WERE TOLD THAT IT WAS A FAULTY TIPM. JEEP CHEROKEES 2012-2014 ARE RECALLED FOR THIS!! WHY AREN'T THE 2011S?

THIS IS THE WORSE VEHICLE I HAVE EVER BOUGHT! NEVER AGAIN! I BEEN STRANDED SEVERAL TIMES. AS SOON AS I GET A JUMP AND BRING IT TO HAVE IT CHECKED THE MECHANIC STATES NOTHING IS WRONG WITH THE ALTERNATOR OR THE BATTERY. NO CODES POP UP AS ANYTHING IS WRONG. I'VE BEEN IN A LIFE THREATENING SITUATION WHERE MY CAR STALLED WHILE I WAS DRIVING ON A MAIN ROAD. THE ONLY WAY I COULD GET THE CAR TO WORK WAS TO TURN IT OFF AND START IT AGAIN. THEN IT WAS FINE. I CALLED THE DEALERSHIP AND THEY SAID THEY HAVEN'T HEARD OF ANYTHING AS FAR AS RECALLS. THAT HAS HAPPENED AT LEAST 3 TIMES. ANOTHER PROBLEM THAT I HAVE EXPERIENCED WAS THE CAR ACCELERATING ON ITS ON. I CALLED THE DEALERSHIP AND THEY WERE NOT CONCERNED. AND ANOTHER PROBLEM IS MY PASSENGER SIDE WINDOW ALL OF A SUDDEN WOULD GET STUCK. IVE HAD PROBLEMS FROM DAY ONE AND THE DEALERSHIP ACTS LIKE IT IS NO CONCERN. AS I READ MAJORITY OF COMPLAIN IS FALLING TO ELECTRICAL PROBLEMS, ESPECIALLY WITH THE TIPM BUT NOTHING IS GETTING DONE ABOUT IT. I CONSTANTLY CHECK THIS SITE TO SEE IF THE GOVERNMENT IS GOING TO PROTECT THE CONSUMERS BY FORCING MORE RECALLS ON ELECTRICAL OR TIPM BOARDS, BUT THEY ARE NOT DOING ANYTHING ABOUT IT. WHAT IS IT GOING TO TAKE, MANY LIVES TAKEN AWAY OVER IT????

Mileage: 100,000

ENGINE TURNED OFF WHILE EXITING FREEWAY DECELERATING AND MAKING A SLIGHT RIGHT TURN. THE ONLY WAY TO RESTART IS TO PRESS ON BRAKE RETURN SHIFTER TO PARK AND RESTART ENGINE BY PUSHING START BUTTON. SCARY AND DANGEROUS SITUATION. ALSO AFFECTED STEERING AND BRAKES.

Mileage: 115,000

WHILE DRIVING THE VEHICLE SHUTS OFF COMPLETELY. TRY RESTARTING MAY TAKE SEVERAL ATTEMPTS. THERE IS NO RESPONSE FROM THE ENGINE IE: NOT TURNING OVER, STARTER NOT ENGAGING. ONCE IT STARTS IT DRIVES FINE UNTIL THE NEXT OCCURRENCE. THIS ALSO HAPPENS QUITE OFTEN WHEN FIRST TRYING TO START THE CAR AS WELL.

Mileage: 63,000

JEEP WAS PARKED IN DRIVEWAY. WENT TO START UP AND JEEP INTERMITTENTLY STARTS & THEN CUTS OFF OR WILL NOT START AT ALL. NOW BEING SERVICED AT DEALERSHIP. LUCKILY, I WAS NOT DRIVING ON THE HIGHWAY AT THE TIME OF THE OCCURRENCE. HOWEVER, HAD TO HAVE THE VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS APPEAR TO BE THE SAME AS YOUR FUEL PUMP RELAY RECALL BACK IN 2014 FOR 2011 JEEP/GRAND CHEROKEE. HOWEVER, I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND NEVER RECEIVED A RECALL NOTIFICATION. IS THIS STILL COVERED UNDER THE RECALL?

Mileage: 90,153

FOR THE LAST SEVERAL MONTHS MY JEEP WILL NOT START ALL THE TIME. IT HAS SHUT DOWN TWICE IN THE MIDDLE OF THE ROAD WHILE I WAS IN 45 AND 60 MILES A HOUR TRAFFIC.I WAS ABLE TO TURN MY WHEEL TO GET INTO THE FAR RIGHT LANE. IT IS VERY UNSAFE AND JEEP DOESN'T SEEN TO CARE TO CORRECT THE PROBLEM.

Mileage: 114,204

APPROXIMATELY ONE TIME PER MONTH FOR THE PAST 6 YEARS MY GRAND CHEROKEE STALLS ONE SECOND AFTER I PUSH THE START BUTTON FROM PARK. I NEED TO PUSH THE BUTTON AGAIN TO "TURN IT OFF" EVEN THOUGH IT WASN'T ACTUALLY ON BEFORE I CAN TRY TO RESTART IT AGAIN WITH MY FOOT ON THE BRAKE.

Mileage: 146,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS SEEN UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE CHECK BATTERY SENSOR ILLUMINATED AND THE VEHICLE SUDDENLY STALLED IN THE DRIVEWAY. THE CONTACT WAS ABLE TO REMOVE THE BATTERY CABLE. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER (CROSS CHRYSLER, 1501 GARDINER LN, LOUISVILLE KY) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DAMAGED THE PCM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 136,517. *TT

Mileage: 136,517

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER AND STALLED. IN ADDITION, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER (OXMOOR CHRYSLER DODGE JEEP RAM, 4520 SHELBYVILLE RD, LOUISVILLE, KY 40207) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FAILURE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

Mileage: 103,000

THE JEEP IS HAVING TROUBLE STARTING, THE STARTER IS RUNNING FOR SEVERAL SECONDS BUT IT WONTS START UNTIL THE SECOND OR THIRD TRY. ON SEVERAL OCCASIONS THE VEHICLE STALL WHILE RUNNING.

Mileage: 95,000

MY VEHICLE HAVE BEEN SHUTTING OFF ON ME NUMEROUS TIMES WHILE I'M DRIVING MOSTLY WHEN I COME OFF THE HIGHWAYS FEW TIMES WHEN I FIRST START IT IN THE MORNING AND RECENTLY IT SHUT DOWN AND COMPLETELY DIED AND WOULDN'T START BACK UP. THE BATTERY COMPARTMENT WAS FULL OF WATER AND THE FUEL PUMP DOESN'T CUT OFF. I HAD THE ALTERNATOR AND BATTERY REPLACED THINKING THAT'S WHY IT DIED BUT IT'S STILL NOT RUNNING. I'VE ONLY HAD THIS VEHICLE FOR A MONTH.

Mileage: 88,056

THERE WAS AN ALTERNATOR RECALL AND MY DEALER IS NOT CHANGING IT AND THEY VERSION IS THE RECALL IS NOT PART OF IT.

Mileage: 149,000

THE VEHICLE CONSISTENTLY SHUTS OFF WHILE I'M DRIVING, LOSING POWER STEERING AND ENGINE POWER. IT SEEMS TO OCCUR WHEN I AM SLOWING DOWN. THIS HAPPENS USUALLY ONCE/TWICE EACH WEEK AND MOST RECENTLY ALMOST CAUSED A HIGH SPEED ACCIDENT, AS MY CAR SHUT OFF WHILE I WAS MAKING A LEFT TURN ON A HIGHWAY, WHICH CAUSED A SEMI TRUCK TO SWERVE, NEARLY HITTING ME AND MY 4 YEAR OLD SON.

JUNE 16, 2018 I'D STOP AT A GAS STATION TO FILL UP I WAS INSIDE THE STATION FOR ABOUT 20 MINUTES PLAYING LOTTERY FOR THE NEXT MORNING, I ONLY EXPLAINING FOR TIME LINE. CAME OUT TO PUMP GAS AND NOTICED MY ENGINE WAS SMOKING AND I HAVEN'T BEEN DRIVING LONG, I JUST LEFT A WATER FRONT PARK WHICH IS ABOUT 5 MINUTES AWAY. WELL THE SMOKE SMELLS LIKE BURNING WIRES BUT NO FIRE JUST HEAVY SMOKE SO I LET IT COOL DOWN. AND THE TRUCK WAS DEAD NOTHING NO POWER WHEN THE TOW TRUCK FINALLY SHOWED UP SOME 10 HOURS LATER, AND TRIED TO JUMP START THE TRUCK IT WAS DRAINING THE JUMP BOX. SO I END UP TAKING MY JEEP TO A AFTER MARKET REPAIR SHOP AND HIS DIAGNOSIS WAS THAT MY ALTERNATOR HAD BURNED UP. SO ONCE I'D REPLACED THE ALTERNATOR THE TRUCK STILL WOULDN'T TAKE A CHARGE. AFTER DOING FURTHER RESEARCH COME TO FIND OUT THERE WAS A RECALL ON MY ALTERNATOR ISSUE BUT FOR SOME REASON MY VEHICLE VETT MY VEHICLE WAS NOT ON THE LIST MY VIN NUMBER IS NOT PART OF THE RECALL LIST MIND YOU I BOUGHT MY VEHICLE USE I'M THE SECOND OWNER IS A CANADIAN VEHICLE BUT I BROUGHT IT IN THE IN MICHIGAN FROM A AUTO BROKER. I'M CURRENTLY DEALING WITH NORTHLAND CHRYSLER JEEP DEALERSHIP IN OAK PARK MICHIGAN AND AT THEIR CONTACTING FIAT CHRYSLER RECALL TEAM AND TRYING TO FIGURE OUT IF I'M HAVING THE SAME ISSUES AS THE ALTERNATOR RECALL I BELIEVE IT'S T36 WHY MY VEHICLE COULDN'T BE ADDED TO THE LIST FOR MY REIMBURSEMENT I HAD CALL THE NUMBER THAT I HAVE ON A JEEP APP THAT'S ON MY SMARTPHONE THERE WAS A RECALL NUMBER AND IT STATED THAT 2011 CHARGERS CHALLENGERS DURANGOS JEEP GRAND CHEROKEE AND A COUPLE OTHER VEHICLES IF I'M NOT MISTAKEN HAS THE ALTERNATOR FAILURE RECALL IT ALSO STATES THAT YOU WILL SMELL HEAVY YOU WILL SEE HEAVY SMOKE, MY NAME IS [XXX] MY NUMBER IS [XXX] [XXX] IS MY EMAIL. PLEASE FEEL FREE TO CONTACT ME AT ANY TIME AFTER READING THIS MESSAGE. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

VEHICLE COMPLETELY STOPPED ON THE ROAD WITHOUT WARNING INDICATION. ROAD CONDITIONS WERE DRY AT 98 DEGREE TEMPERATURE WHILE ON A STRAIGHT AWAY MAJOR HIGHWAY. NO PREVIOUS BATTERY WARNING LIGHT / CHARGING FAILURE WAS INDICATED BEFORE THE EVENT. THE VEHICLE WAS JUST ABLE TO GET PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS SUCCESSFULLY TOWED TO THE NEAREST JEEP AUTHORIZED DEALER 20 MILES AWAY. DIAGNOSED COMPLETE ALTERNATOR FAILURE WHICH DRAINED THE BATTERY. THE ALTERNATOR AND BATTERY WAS REPLACED WITH NEW DEALERSHIP CHRYSLER BRAND (MOPAR). WHEN LEAVING THE DEALERSHIP JUST 1/2 MILE DOWN THE ROAD, THE BATTERY CHARGING WARNING LIGHT CAME ON. THE VEHICLE MADE IT BACK TO THE DEALERSHIP ON BATTERY POWER. THE VEHICLE WAS ONCE AGAIN DIAGNOSED WITH A FAULTY ALTERNATOR (THE NEW REPLACEMENT). I WAS TOLD THAT THEY COULD ONLY REPLACE THE ALTERNATOR WITH CHRYSLER INDICATED BRAND. IT IS KNOWN THAT JEEP GRAND CHEROKEE 2012-2014 HAS A RECALL ON THE ALTERNATORS WHICH ARE SAME USED ON 2011. THIS JEEP HAS NOW HAD TWO REPLACEMENTS WITH LESS THAN 88 K MILES ON THE VEHICLE. RECOMMEND ADDING 2011 JEEP MODELS TO RECALL LIST AS THIS IS A COMMON PROBLEM.

Mileage: 88,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING IL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL PUMP RELAY WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 122,435.

Mileage: 122,435

HAVING ELECTRICAL PROBLEMS, DOOR LOCKS, AIR CONDITIONER

Mileage: 880,000

WHEN THE RIGHT TURN SIGNAL IS ON THE FOG LIGHTS FLASH AND THE TURN SIGNAL DOES NOT BLINK. WHEN I TURN THE FOG LIGHT BUTTON ON MY TURN SIGNAL LIGHTS UP BUT DOES NOT BLINK. TOOK IT TO THE DEALER AND THEY SAID IT WAS THE TIPM THAT WAS FAULTY. NOW AFTER I GOT IT BACK BOTH FRONT TURN SIGNALS DO NOT WORK AND THE BACK FLASHES FAST AND SOMETIMES FLASHES NORMALLY. ALSO BACK WHEN I BOUGHT THE CAR A YEAR AGO IN JUNE 2017 THE CAR WOULD START AND I WOULD LET THE ENGINE WARM UP BUT ABOUT 20 SECONDS IN, IT WOULD STALL. WHEN DRIVING IT WOULD USUALLY STALL WHEN I WAS BREAKING AT STOP LIGHTS AND STOP SIGNS. I REPLACED THE CAMSHAFT POSITIONING SENSOR ABOUT 3 TIMES SO FAR AND STILL FEEL THE ENGINE LOSING POWER AT TIMES.

Mileage: 94,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. ALSO, ONLY THE FRONT DRIVER'S SIDE DOOR WOULD LOCK AND UNLOCK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (NIELSEN DODGE, 175 STATE RT. 10, EAST HANOVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY, THE ALTERNATOR ASSEMBLY, AND THE PCM. THE ALTERNATOR ASSEMBLY WAS EXTREMELY WARM INTERNALLY, WHICH AFFECTED THE PCM. THE VEHICLE HAD TO BE TURNED OFF DURING THE REPAIR TO FURTHER DIAGNOSE THE PCM INTERNAL VOLTAGE SHORTAGE. THE DEALER (FRED BEANS CHRYSLER DODGE JEEP RAM, 858 N EASTON RD, DOYLESTOWN, PA 18902, (215) 348-7500) WAS AWARE THAT THERE WERE TWO RECALLS FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). A REPAIR APPOINTMENT WAS SCHEDULED FOR MAY 10, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE YEAR WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).

Mileage: 83,000

I'M ACTUALLY SITTING IN A PARKING LOT WAITING FOR THE TOW TRUCK. THE JEEPS ALTERNATOR BEGAN WHINING & THE BATTERY LIGHT CAME ON.I PULLED OVER AND TURNED OFF THE JEEP. IT WOULDN'T RESTART. HAS ZERO POWER. THE BATTERY WAS REPLACED IN FEBRUARY & THE ALTERNATOR CHECKED OUT FINE. THE WINDOW EVIDENTALLY LET ITSELF DOWN ABOUT A WEEK AGO. THIS WAS SRRANGE. WIPERS STARTED BY THEMSELF WHEN I TRIED TO JUMPSTART IT. I'VE READ VARIOUS COMPLAINTS THAT MIRROR MY SYMPTOMS. IT WILL BE TOWED TO FRENSLEY JEEP-CHRYSLER TONIGHT. PLEASE INCLUDE MY VEHICLE IN THE RECALL. I'M SURE IT'S GOING TO BE EXPENSIVE. THANKS FOR YOUR CINSUDERSTUON.

Mileage: 130,590

2011 JEEP GRAND CHEROKEE STALLS WHEN I SLOW DOWN ENTERING A HIGHWAY RAMP OF MAKING A TURN. HAPPENED THREE TIMES AFTER A RECALL WAS DONE TO FIX THAT ISSUE AT AROUND 46000 MILES AND NOW JUST RECENTLY IT HAPPENED 2X AGAIN AT 96000. ALL RECALLS HAVE BEEN COMPLETED BUT THERE IS AN RECALL FOR THE ALTERNATOR ON T36 THAT COVERS THE 2012,2013 AND 2014 STALL AND THE ISSUE WAS THE ALTERNATOR. I BELIEVE THE 2011 SHOULD FALL INTO THAT.

Mileage: 96,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30-75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. ADDITIONALLY, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT, 2201 VICTORY DR, COLUMBUS, GA 31901), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ATTACHED A HISTORY RECORDER TO THE VEHICLE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL AND SERVICE FOUR WHEEL DRIVE INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. ALSO, WHILE DRIVING AT UNKNOWN SPEEDS ON MARCH 25, 2018, THE WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATED, THE RADIO CHANGED STATIONS, THE BRAKE PEDAL WAS APPLIED AND FAILED TO RESPOND, AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LANDMARK CHRYSLER DODGE JEEP RAM OF MORROW (50 MOUNT ZION BLVD, MORROW, GA 30260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33696515. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

SMOKE WAS COMING FROM THE SUNROOF. THE VEHICLE CAUGHT FIRE.

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING LOST POWER AND THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT ACTIVATED THE HAZARD LIGHTS, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,618. *TT THE CONSUMER STATED THE FAILURE OCCURRED ON DAILY BASIS, USUALLY WHILE SLOWING TO A STOP. *JS

Mileage: 106,618

SINCE SEPTEMBER 2017, MY 2011 JEEP GRAND CHEROKEE HAS BEEN IN THE REPAIR SHOP FOUR TIMES DUE TO THE VEHICLE NOT STARTING. THE ALTERNATOR AND BATTERY WAS CHECKED ONCE PER MONTH UP UNTIL DECEMBER, BUT EACH TIME I WAS INFORMED THAT BOTH PARTS WERE IN GOOD CONDITION BASED ON THE DIAGNOSTICS. HOWEVER, AFTER EACH REPAIR VISIT THE VEHICLE WOULD NOT START AFTER A FEW DAYS. BETWEEN REPAIR VISITS A NUMBER OF OTHER ISSUES OCCURED: *AUTOMATICALLY ACCELERATING AT HIGH SPEED (JAN '18) *ENGINE STALLING WHILE DRIVING (JAN '18) *BLOWING COOL AIR ON ONE SIDE AND HOT AIR ON THE OTHER (SEPT '17) *DOORS LOCKING AND UNLOCKING WHEN UNATTENDED (SEPT '17) *WINDOWS GOING DOWN HALF WAY WHEN UNATTENDED (OCT '17) *RADIO POWERING ON WHEN TURNED TO THE OFF POSITION (NOV '17) THE MOST RECENT INCIDENT HAPPENED TWO WEEKS AGO WHEN THE CAR STALLED AND STOPPED IN THE MIDDLE OF A BUSY STRETCH OF ROAD WITH THREE VEHICLES IN CLOSE PROXIMITY. DUE TO ONGOING ISSUES, THIS WEEK I HAD THE CAR TOWED TO JEEP FOR ANOTHER ASSESSMENT. THE JEEP ADVISER CALLED ME BACK THE NEXT DAY STATING MY BATTERY AND ALTERNATOR NEEDED TO BE REPLACED FOR $1282 OTHERWISE THE CAR WOULDN'T START WITHOUT A CONSTANT CHARGE. THE BATTERY WAS JUST REPLACED A YEAR AGO IN JUNE 2017. WITH ALL OF THE ISSUES MENTIONED IT'S CLEAR THAT THE 2011 JEEP GRAND CHEROKEE HAS A DESIGN ISSUE/FLAW THAT POSES A MAJOR SAFETY CONCERN FOR CONSUMERS. THE ISSUES THAT NEED TO BE INVESTIGATED OR RE-INVESTIGATED FOR THE 2011 JEEP GRAND CHEROKEE ARE THE ALTERNATOR AND POWER MODULE REPLACEMENT. MOST, IF NOT ALL OF THE ISSUES MENTIONED COULD BE DIRECTLY LINKED TO THE TIPM. MY REQUEST IS THAT CAS, NHTSA, AND CHRYSLER CONSIDER OR RECONSIDER THE ABOVE MENTIONED FOR BOTH SAFETY CONCERNS AND THE UNDUE REPAIR EXPENSES PAID BY CONSUMERS THAT APPEAR TO BE DIRECTLY LINKED TO FAULTY DESIGN.

Mileage: 96,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SEA VIEW AUTO JEEP (810 STATE ROUTE 35, OCEAN, NJ 07712) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,636. *TT *TR

Mileage: 62,636

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED, THE RADIO SHUT OFF, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN A MANUFACTURER RECALL FOR THE ALTERNATOR ASSEMBLY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

THE PUSH START BUTTON HAS ISSUES STARTING THE ENGINE. THERE HAS BEEN A RECALL FOR THIS AND THE ISSUE STILL PERSISTS. THE ONLY WAY THE DEALER WILL FIX THE ISSUE IS IF THE PROBLEM IS SEEN 1ST HAND AND OCCURS FOR LONGER THEN 8 SECONDS. I HAVE PAID FOR MULTIPLE RENTAL CARS AND SPENT MULTIPLE HOURS AT THE DEALER TO HAVE THIS ISSUE FIXED AND IT KEEPS RECURRING. SOMETHING NEEDS TO BE DONE TO FIX IT WITHOUT RE-OCCURRENCE. MY FINAL POINT IS THAT YESTERDAY WHEN DEALING WITH THIS ISSUE MY CAR STARTED AFTER ITS SECOND TRY, I THEN DROVE ONTO THE STREET AND THE ENGINE SHUT OFF AND THE BRAKES LOCKED UP. LUCKILY THERE WAS NOT ANY CROSS TRAFFIC BECAUSE IT COULD HAVE CAUSED A SERIOUS ACCIDENT ON A BUSY STREET WITH MY DAUGHTER AND MYSELF IN THE CAR. THIS HSE RISK HAS CAUSED ME TO BE VERY CONCERNED ABOUT THE DRIVABILITY OF MY VEHICLE AND SOMETHING NEEDS TO BE DONE ASAP!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS, THE RPMS AND ALL THE ELECTRICAL COMPONENTS WENT HAYWIRE. THE CONTACT DROVE THE VEHICLE HOME. THE DEALER (NEUWIRTH MOTORS, 219 S COLLEGE RD, WILMINGTON, NC 28403) DIAGNOSED THAT THE TIPM WAS NEVER REPAIRED ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE MANUFACTURER WARRANTY EXPIRED AND SUGGESTED THAT THE CONTACT USE THE EXTENDED WARRANTY. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DEALER (VICTORY CHRYSLER DODGE, 45 NABER DRIVE, SHALLOTTE, NC 28470) WHERE IT WAS DIAGNOSED THAT THE TIPM WAS FAULTY AND WOULD COST $1,200 TO REPAIR. THE VEHICLE WAS STILL AT THE DEALER BEING REPAIRED. THE FAILURE MILEAGE WAS 132,050. PARTS DISTRIBUTION DISCONNECT.

Mileage: 132,050

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CROWN CHRYSLER JEEP DODGE RAM DUBLIN, 6350 PERIMETER LOOP RD, DUBLIN, OH 43017 (888) 739-0282) WAS CONTACTED SEVERAL TIMES AND FINALLY INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE BECAUSE THEY COULD NOT MATCH THE CUSTOM INTERIOR VEHICLE COLOR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE DEALER AS THEY COULD NOT CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR SUSPENSION AND POWER TRAIN CONTROL MODULE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED AND DAMAGED THE POWER CONTROL MODULE. ALSO, THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

WHILE DECELERATING AND TURNING THE VEHICLE WILL STALL AND YOU LOSE POWER STEERING AND POWER BRAKES. THIS HAS OCCURRED 11 TIMES IN THE PAST COUPLE YEARS AND 3 TIMES IN THE PAST MONTH. THIS HAS OCCURRED SEVERAL TIMES WHILE EXITING THE HIGHWAY AND HAS CAUSED ME TO ALMOST CRASH OR HAVE SOMEONE DRIVE INTO THE REAR OF MY VEHICLE. THE EVENT LEAVES NO ENGINE CODES AND THE DEALER SAYS THEY CAN'T DUPLICATE. I PUT THE VEHICLE IN NEUTRAL AND IT WILL START AGAIN. THIS IS A HUGE SAFETY ISSUE FOR BOTH MYSELF AND OTHER MOTORING PUBLIC.

Mileage: 63,750

VEHICLE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. THE ENGINE IS NOT RUNNING SO THERE IS NO POWER STEERING OR POWER BRAKES PUTTING MY WIFE, CHILD, AND OTHERS AROUND THEM IN DANGER WHEN THIS HAPPENS. THERE ARE NUMEROUS AND NUMEROUS AMOUNTS OF COMPLAINTS ABOUT THIS ISSUE ALL OVER THE WEB. CHRYSLER HAS A RECALL FIX FOR THIS ISSUE BUT THEIR FIX IS NOT WORKING, AS WE HAVE HAD THIS "FIX" DONE TWICE, STILL HAVING THE STALLING WHILE DRIVING ISSUE. THERE ARE 188,000 OTHER VEHICLES AFFECTED BY THIS. THESE VEHICLES ARE A DANGER TO EVERYONE ON THE ROAD.

Mileage: 125,000

I WAS DRIVING THROUGH A WINDING, TWO LANE MOUNTAIN ROAD WHEN MY BUDDY AND I BOTH SMELLED SOMETHING BURNING. WE THOUGHT IT MAY BE SOMETHING OUTSIDE, SO I CONTINUED DRIVING. AFTER A FEW MINUTES WE BOTH AGREED TO I SHOULD PULL OVER. DURING THIS TIME, DIFFERENT WARNING LIGHTS ON THE DASH FLICKERED ON AND OFF REPEATEDLY. BEFORE I WAS ABLE TO PULL OVER, SMOKE BEGAN TO SEEP THROUGH THE HOOD. LUCKILY, THERE WAS A PARKING LOT TO A TRAIL HEAD I WAS ABLE TO PULL OFF. I PARKED AND TURNED THE JEEP OFF. IT WOULD NOT CRANK AGAIN. AFTER THE FIRST ATTEMPT, ALL POWER WAS LOST. ATTEMPTED TO JUMP MULTIPLE TIMES. TOWED FOR DIAGNOSTICS. INDEPENDENT MECHANIC SHOP DETERMINED ALTERNATOR HAD SHORTED INTERNALLY AND BATTERY WAS NO LONGER ABLE TO HOLD A CHARGE. BOTH WERE REPLACED FOR $1,600. THERE IS AN OPEN RECALL FOR 2012-2014 MODELS, T36/NHTSA 17V-435. WHY ARE THE 2011'S EXCLUDED? THIS RECALL INCLUDES ENGINE SALES CODE ERB; MY 2011 SALES CODE IS ALSO ERB, BUT MY VIN ISN'T INCLUDED IN THE RECALL. I TOOK THIS MOUNTAIN ROAD TO AVOID TRAFFIC FROM AN ACCIDENT ON THE MAJOR HIGHWAY THAT IS MY NORMAL WAY HOME.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BUCHANAN AND YOUNG INCORPORATED (713 E MAIN ST IN BURNSVILLE, NC) WHERE IT WAS DIAGNOSED, BUT THE RESULTS WERE UNDETERMINED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BETTENHAUSEN CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

- ALL LIGHTS IN INSTRUMENT CLUSTER ILLUMINATED, AIR SUSPENSION DISABLED, VEHICLED LOCKED OUT IN 4X4 LOW, WIPERS ACTIVATED, NO EXTERIOR LIGHTS INCLUDING BRAKE LIGHTS WORKING. - VEHICLE WOULD NOT DETECT KEY, UNSAFE TO OPERATE, THIS OCCURRED ON 2 OCCASIONS WHILE DRIVING.

Mileage: 119,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GILLMAN CHRYSLER JEEP DODGE RAM, 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN MY 2011 JEEP GC IS BEING STARTED, STATIONARY IT CRANKS, (TURNS OVER) BUT DOES NOT START OR STARTS MOMENTARILY THEN THE ENGINE STOPS. IT DOES THIS INTERMITTENTLY UNTIL IT STARTS NORMALLY, THE IDLE ALSO SEEMS ROUGH. MOST ISSUES THAT I AM HAVING MATCH THE ISSUES WITH THE TIPM RECALL BUT MY VEHICLE IS NOT LISTED FOR THE RECALL.

Mileage: 84,000

QUADRA LIFT AIR RIDE SUSPENSION. WARNING LIGHTS AND FLASHING MALFUNCTION LIGHTS ARE ACTIVATED. PASSENGER SIDE WINDOW CONTROLS DO NOT WORK. HEATED SEATS ONLY STAY ON FOR ONE SECOND.

JEEP WILL CRANK BUT NOT START OVER, HAVE REPLACED THE FUEL PUMP RELAY AND THE FUEL PUMP AND THE BATTERIES IN BOTH FOBS VEHICLE WILL NOT START. ON THE RARE OCCASION I GET THE JEEP TO RUN IT WILL RANDOMLY SHUT OFF....LAST TIME I WAS ON THE FREEWAY GOING 65MPH WHEN THE ENGINE SHUT OFF AND I WAS ALMOST REAR ENDED BECAUSE OF THE JEEP SLOWING DOWN SUBSTANTIALLY MY 6 YEAR OLD DAUGHTER WAS IN THE CAR AND I WAS TERRIFIED.

Mileage: 120,799

VEHICLE WILL UNEXPECTEDLY STALL DURING DECELLERATION AND BRAKING. VEHICLE LOSES ALL POWER TO THE MOTOR AND POWER STEERING, MAKING IT DIFFICULT TO AVOID COLLISION AND STEER VEHICLE TO SAFETY. THIS HAPPENS AT HIGH AND LOW SPEEDS, AND HAS OCCURRED ON 3 SEPARATE OCCASIONS IN A 2 WEEK TIME PERIOD. THIS ISSUE WAS SUPPOSED TO BE ADDRESSED BY RECALL NUMBER P54; OF WHICH I COMPLETED ON THIS VEHICLE IN 2014. THIS ISSUE PERSISTS, AND I AM SEEING OTHER OWNERS COMPLAIN OF THIS IDENTICAL PROBLEM ON VARIOUS FORUMS. JEEP/CHRYSLER SEEMS TO BE INCONSISTENT ON THE COVERAGE OF REPAIRS AND DIAGNOSIS. THIS IS A REAL SAFETY CONCERN THAT SHOULD BE ADDRESSED UNIVERSALLY.

Mileage: 115,000

FCW LIGHT ON DASH WENT ON AND ALL POWER WENT OFF, CAUSING A TOTAL LOSS OF STEERING AND CONTROL ON THE FREEWAY. THIS COULD EASILY RESULT IN A FATAL COLLISION. *BF UPDATED 9/13/18*JB

Mileage: 82,000

BAD ALTERNATOR AT 94K MILES. VEHICLE HAD TROUBLE STARTING, FOUND AN OPEN RECALL ON THE FUEL PUMP RELAY, BUT ISSUES PERSISTED AND ELECTRICAL COMPONENTS BEGAN TO FAIL INTERMITTENTLY AND BATTERY LIGHT CAME ON WITH A WHINE IN THE ENGINE. DISCOVERED A 2014 RECALL ON 3.6L,V6 ENGINES BUT IN CHECKING VIN MIN DOES NOT FALL INTO THIS CATEGORY??

Mileage: 94,000

MY VEHICLE, PERIODICALLY, WOULD STRUGGLE TO START, AND GOT WORSE OVER TIME. HOWEVER, ON NOV. 8TH IT NEVER STARTED, EVEN AFTER REPEATED ATTEMPTS. AFTER INVESTIGATION I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) HAD A BUILT IN FUEL PUMP RELAY THAT MANY OTHER OWNERS COMPLAINED HAD FAILED. SO LIKE THEM I TESTED THE TIPM AND DID DISCOVER THAT THE RELAY HAD FAILED, LUCKILY IN THE OPEN POSITION. I CALLED MY LOCAL DEALERSHIP AND ASKED ABOUT THE 14V-530 RECALL TO ADD AN EXTERNAL RELAY TO FIX THIS ISSUE BUT I DID NOT FIND THE RELAY, EVEN THOUGH THEY CONFIRMED IT HAD BEEN COMPLETED. THIS WAS, LUCKILY, FOR ME ONLY AN INCONVENIENT ISSUE, BUT HAD IT FAILED WHILE DRIVING THE STALLED ENGINE COULD HAVE RESULTED IN DAMAGE TO MY VEHICLE AND/OR OTHERS AND THE PERSONS WITHIN.

Mileage: 83,000

HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN MY 2011 GRAND JEEP CHEROKEE, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WE HAVE INVESTED A LOT OF MONEY AND TIME TRYING TO DETERMINE WHAT IS WRONG, ONLY TO FIND OUT MY VEHICLE IS NOT INCLUDED IN THIS RECALL, WHICH WE WOULD HAVE BEEN ABLE TO PUT TWO AND TWO TOGETHER IMMEDIATELY. CHRYSLER IS INDICATING TO US THAT OUR VEHICLES HAVE ALL OF THE MATCHING "SPECIFICATIONS" TO MEET THE CRITERIA WITHIN THE EXISTING RECALL BUT OUR VIN NUMBERS ARE NOT INCLUDED, THEREFORE THEY CANNOT COVER THE REPAIR. WE ARE CONTINUALLY TOLD THAT THEY ARE NOT SURE WHY MY VEHICLE IS NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN MY 2011 GRAND JEEP CHEROKEE, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WE HAVE INVESTED A LOT OF MONEY AND TIME TRYING TO DETERMINE WHAT IS WRONG, ONLY TO FIND OUT MY VEHICLE IS NOT INCLUDED IN THIS RECALL, WHICH WE WOULD HAVE BEEN ABLE TO PUT TWO AND TWO TOGETHER IMMEDIATELY. I HAVE ALREADY REPLACED THE BATTERY WHICH WAS VERY EXPENSIVE, ONLY TO FIND IT IS GETTING DRAINED BY THE ALTERNATOR. ALL OF THE FAULT INDICATOR LIGHTS COME ON, INCLUDING THE BRAKE INDICATOR FAILURE, ENGINE FAILURE, 4 WHEEL DRIVE, WINDSHIELD WIPERS, AND THEN THE VEHICLE BASICALLY WILL SHUT DOWN. YOU HAVE TO THE ENGINE OFF, SHUT EVERYTHING DOWN AND RESTART. I AM AFRAID I AM GOING TO GET KILLED IN THIS JEEP. I AM NOT SURE WHY MY VEHICLE IS NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

JEEP HAVING TROUBLE STARTING. PUSH START SEEMS TO BE FAILING, CAUSING THE VEHICLE TO NOT PROPERLY START

Mileage: 100,040

MY 2011 JEEP GRAND CHEROKEE OVERLAND V8 HEMI STALLS WHILE SLOWING DOWN TO TURN ONTO ANOTHER ROAD, OR GOING FROM HIGHWAY SPEEDS TO EXITING A RAMP. IT'S BEEN OCCURRING FOR SEVERAL YEARS. I'VE ALREADY HAD THE FUEL PUMP RELAY RECALL FIXED TWICE, AND MY JEEP STILL STALLS OUT ALMOST ON A DAILY BASIS. IT TURNS OUT CHRYSLER ISSUED A RECALL (T36) FOR 2012-2014 JEEPS WITH ALTERNATOR ISSUES; HOWEVER THE INFORMATION I HAVE READ ON THE RECALL SOUNDS A LOT LIKE WHAT IS HAPPENING TO MY JEEP. 2011 JEEP GC OVERLAND SHOULD BE INCLUDED IN THIS RECALL.

Mileage: 125,000

HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. OUR FAMILY HAS TWO 2011 GRAND JEEP CHEROKEES AND THE ALTERNATORS HAVE FAILED IN BOTH OF THESE VEHICLES PREMATURELY. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN BOTH OF OUR 2011 GRAND JEEP CHEROKEES, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WHEN THE FAILURE ON THE ALTERNATOR OCCURS IT IS VERY SUDDEN, ONE DAY IT IS WORKING PROPERLY THE VERY NEXT DAY IT IS NOT WORKING PROPERLY. WE HAVE INVESTED A LOT OF TIME IN DISCUSSION ALREADY WITH THE FCA DEPARTMENT AT CHRYSLER. FCA AT CHRYSLER IS INDICATING TO US THAT OUR VEHICLES HAVE ALL OF THE MATCHING "SPECIFICATIONS" TO MEET THE CRITERIA WITHIN THE EXISTING RECALL BUT OUR VIN NUMBERS ARE NOT INCLUDED, THEREFORE THEY CANNOT COVER THE REPAIR. THE FCA CONTINUALLY TELLS US THAT THEY ARE NOT SURE WHY OUR VEHICLES ARE NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE WHEN IT OCCURS IS VERY RAPID, WE DRIVE THE VEHICLE ONE DAY, NO ISSUE, AND THEN THE VERY NEXT DAY WHEN WE START THE VEHICLE IMMEDIATELY THERE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

BATTERY LIGHT CAME ON WHILE TRAVELING ON I-10 IN EL PASO TX. EXITED ON SUNLAND PARK DR WHERE VEHICLE STALLED WHILE IN MOTION.

Mileage: 130,000

FCW (FORWARD COLLISION WARNING) LIGHT WENT ON AND THE ENGINE KILLED, WHILE IN FULL MOTION, CAUSING TOTAL LOSS OF POWER STEERING AND CONTROL. THIS HAS HAPPENED WHILE STATIONARY AT A STOP LIGHT AND IN MOTION.

Mileage: 79,057

STALL ON STARTUP

WHILE IN MOTION AND STATIONARY THE VEHICLE WITH HAVE POWER SURGES THROUGH THE ELECTRICAL SYSTEM. WHILE STATIONARY THE TAILGATE WILL OPEN ON ITS OWN AND THE HORN WILL RANDOMLY START BLOWING. WHILE IN MOTION AND STATIONARY THE VEHICLE WILL BLOW HEADLAMPS AND TAIL LAMPS. THE WIRES IN THE HEAD AND TAIL LAMPS HAVE CAUGHT ON FIRE AND HAVE MELTED THE WIRES. YESTERDAY THE REAR DRIVERS SIDE TAIL LAMP CAUGHT ON FIRE AND BURNED THE CASING AND WIRES. THE VEHICLE WILL RANDOMLY STALL AND SOMETIMES WON'T START.

Mileage: 95,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL OF THE DOORS LOCKED AND UNLOCKED INADVERTENTLY. ALSO, WHILE DRIVING, THE GEAR SHIFTER AUTOMATICALLY SHIFTED INTO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OLATHE DODGE CHRYSLER JEEP RAM (LOCATED AT 15500 W 117TH ST, OLATHE, KS 66062 (888) 864-4741) WHERE IT WAS DIAGNOSED, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 32155774. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

I PURCHASED MY 2011 JEEP GRAND CHEROKEE OVERLAND LAST YEAR FROM A TOYOTA DEALER. ONLY BECAUSE NO OTHER DEALERS HAD ONE WITH SADDLE INTERIOR. SO FAR THE RADIATOR NEEDED TO BE REPLACED BECAUSE IT CRACKED LEAKING FLUID AND RECENTLY THE PUSH BUTTON STARTER WENT.IS THERE A RECALL ON THE PUSH BUTTON STARTER MALFUNCTIONING?

THESE PROBLEMS ARE RANDOM. FIRST ALRM HAS GONE OFF TWICE, THE DAY LIGHT RUNNING LIGHTS DON'T ALWAYS COME ON. THE CAR DOES NOT ALWAYS RECOGNIZE THE KEY. THE DOM ELIGHT ON THE DRIVERS SIDE FLICKERS SOME TIMES. THIS MOURNING THE CLOCK ON THE RADIO SHOWED AN INVALID TIME, SWITHED RADIO OFF, AND BACK ON, IT WENT TO THE CORRECT TIME. TOOK TO MACHANIC DESIGNATED BY THE DEALER WE BOUGHT THIS FROM 2 WEEKS AGO AND HE FOUND NO ISSUES. THE MILAGE IS 92000. I WILL CHANGE THE BATTERY OUT THIS WEEK, AND SEE IF THAT CORRECTS THESE ISSUES. WE HAD SIMILAR ISSUES WITH OR 2005 LINCOLN LS WHEN IT HAD A WEAK BATTERY.

Mileage: 92,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GUNN CHEVROLET LOCATED AT 16550 I-35, SELMA, TX 78154 WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

JEEP GC2011 ENGINE STALLS WHILE DRIVING! CURRENT RECALL UNDER CHRYSLER #T36 AND NHTSA #17V435 ONLY COVERS YEAR 2012-2014. CHRYSLER NEEDS TO BE NOTIFIED TO INCLUDE YEAR 2011. ONGOING ISSUES OF STALING AND COMPLAINTS FOR 2011 HAS BEEN LOGGED SINCE 2012 AND IS A SERIOUS MECHANICAL ISSUE THAT SHOULD BE UNDER THE RECALL. IF ANYONE HAS EXPERIENCED STALING PLEASE DOCUMENT AND SEND THE COMPLAINT OR IF YOU KNOW SOMEONE WHO HAS DIED FROM THIS PLEASE FILE TO SAVE OTHERS!

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND THE BATTERY WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE CONTACT NOTICED A BURNING ODOR COMING FROM UNDER THE HOOD SEVERAL TIMES. ON ONE OCCASION, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. A PRIVATE MECHANIC PERFORMED AN INSPECTION AND DIAGNOSED THAT THE BATTERY WAS FINE. THE MECHANIC ALSO DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO DRAIN, AND THE PLASTIC BURNING ODOR WAS ALSO CAUSED BY THE FAILED ALTERNATOR. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

TIMP RECALL, WAS REPAIRED JAN 2015. TODAY VEHICLE STALLED IN TRAFFIC, COMPLETELY SHUT DOWN AND LOST POWER STEERING, WHILE MAKING A LEFT HAND TURN. I AM LUCKY I WAS NOT IN AN ACCIDENT. I WAS ABLE TO RESTART THE VEHICLE. I HAVE MADE AN APPOINTMENT WITH THE DEALER, BUT SINCE IT WAS REPAIRED PREVIOUSLY, NOT SURE WHAT THEY WILL DO FOR ME. OBVIOUSLY THERE IS STILL A PROBLEM THE RECALL DID NOT REPAIR.

Mileage: 82,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A NOISE WAS HEARD FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DEKALB TIRE & AUTOMOTIVE SERVICE LOCATED AT 2089 NORTHLAKE PKWY, TUCKER, GA 30084; (770) 938-3680) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 91,000. THE CONSUMER REQUESTED A REIMBURSEMENT FOR THE ALTERNATOR FAILURE, COSTS FOR RELATED DAMAGES, BATTERY, AND ELECTRONIC CONTROL MODULE. UPDATED 10/02/2017*JS

Mileage: 91,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/17*LJ *AS

CAR STALLS WITHOUT WARNING. COLLIDED WITH TREE, MAJOR FRONT END DAMAGE. NO POWER STEERING, POWER BRAKES, NO AIR BAGS WERE DEPLOYED, SEAT BELTS DID NOT TENSION. VEHICLE HAD STALLED PREVIOUSLY AND TAKE TO DEALER. DEALER REPLACED IGNITION COILS AND SAID PROBLEM WAS FIXED.

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS, WINDSHIELD WIPERS, AND INSTRUMENT PANEL ILLUMINATED. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS STILL AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TODAY, MONDAY, MARCH 6TH, 2017; I WAS DRIVING TO WORK; A COUPLE OF MILES FROM MY HOUSE MY VEHICLE STALLED WITHOUT WARNING. LUCKILY FOR ME, IT WAS A LOW-SPEED AREA AND I WAS ABLE TO STOP ON THE SIDE OF THE ROAD. MY TRUCK DID NOT TURN ON AGAIN DESPITE SEVERAL ATTEMPTS. I CALLED A TOW AND IT TOOK IT TO A SHOP. I LEFT THE TRUCK THE ENTIRE DAY. AT THE END OF THE DAY THEY GAVE IT BACK TO ME SAYING IT WORKED AGAIN AND THAT APPARENTLY THERE WAS A MAL-FUNCTION WITH THE RELAY SYSTEM. THEY SAID THE GAS-PUMP WAS NOT WORKING AND SUDDENLY WHEN THEY WERE CHECKING THE TPIM IT WORKED BY ITSELF. THEY COULD ONLY RECOMMEND TO TAKE IT TO THE DEALER FOR A MORE PROFOUND CHECK. I RECALLED I GOT A CARFAX NOT SO LONG AGO AND GOING BACK TO IT I FOUND OUT ABOUT THE TPIM FAILURES... THIS IS A VERY SERIOUS ISSUE AND WITH A VERY HIGH RISK OF SERIOUS INJURY TO THE VEHICLE OCCUPANTS. I WORK IN MANUFACTURING SUPPLYING PARTS TO DIFFERENT OEM'S AND IN THE PFMEA (POTENTIAL FAILURE MODE AND EFFECTS ANALYSIS) THIS WOULD HAVE A SEVERITY OF 10!!! I WILL FILE ALL THE COMPLAINTS AND WILL CALL THE NHTS TO GET MY TPIM REPLACED ASAP! I REALLY HOPE THEY CAN MAKE THIS QUICKLY. IF I CAN GET ANOTHER CAR I WILL DO BUT I WILL NOT TAKE MY FAMILY ON THE TRUCK FOR SURE.

Mileage: 104,014

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ALTERNATOR FAILED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE BATTERY INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

WHILE DECELERATING AND MAKING A TURN THE VEHICLE HAS SHUT OFF WHICH CAUSES YOU TO LOSE STEERING AND BRAKING. THIS HAS HAPPENED TO ME ON 4 SEPERATE OCCASIONS

Mileage: 52,450

2011JEEP GRAND CHEROKEE OVERLAND HAD STALLED IN THE MIDDLE OF AN INTERSECTION LOSING POWER STEERING, NO BRAKES, AND NO WARNING LIGHTS ON DASH TELLING ME ANYTHING ABOUT JEEP BEING TURN OFF. VERY SCARY! I HIT THE CURB AND ALMOST HIT THE ATOP SIGN.

VEHICLE LOST POWER WHILE DRIVING AT SPEEDS OF 55MPH. CHECK ENGINE LIGHT AND MULTIPLE SYSTEM WARNINGS WERE SHOWN BY EVIC, INCLUDING ABS, TRACTION CONTROL, IGNITION SYSTEM, 4WD SYSTEM, AND AIR SUSPENSION SYSTEM. BRAKING POWER WAS SEVERELY DIMINISHED. MAXIMUM SPEED WAS REDUCED TO 5MPH, BEFORE STALLING OUT AFTER 10 FEET. THE CAUSE OF THE ISSUE WAS A SHORT IN THE CRANKSHAFT POSITION SENSOR THAT DISABLED ALL POWERTRAIN AND BRAKING SYSTEMS. ALL SYSTEMS SHARE THE SAME 5 VOLT CIRCUIT INTO PCM.

Mileage: 66,467

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING THE TIMP MODULE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DECELERATING TO APPROACH A STOP SIGN, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED THREE TIMES FOR THE SAME RECALL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER INDICATED IN MID JUNE OF 2016 THAT THE PART MAY BECOME AVAILABLE IN AUGUST OF 2016, WHICH THEN CHANGED TO DECEMBER OF 2016. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE STATIONARY, THE ALTERNATOR OVERHEATED AND THE BATTERY CAUGHT FIRE. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE PCM HAD TO BE REPLACED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 50,800. UPDATED 03/16/17*LJ *CN

Mileage: 50,800

THE 2011 JEEP GRAND CHEROKEE WILL EXPERIENCE ENGINE STALL WHILE THE VEHICLE IS IN MOTION, AT TIMES IN EXCESS OF 30 MPH. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKE FUNCTIONS. IT HAS LIKEWISE STALLED AT STOP LIGHTS/SIGNALS WHICH IS EQUALLY DANGEROUS WHEN VEHICLES ARE APPROACHING FROM BEHIND AT HIGH SPEEDS EXPECTING THE VEHICLE IN FRONT TO MOVE WITH THE GREEN LIGHT. CHRYSLER ISSUED A RECALL (P54) RELATED TO THESE ISSUES, HOWEVER THE CHEAP EXTERNAL FUEL PUMP RELAY WIRING HARNESS FIX THEY EMPLOYED TO REMEDY THE PROBLEMS CAN BE CHARACTERIZED AS INSUFFICIENT AT BEST. IN FACT, THE ISSUES WITH OUR FAMILY VEHICLE HAVE ACTUALLY WORSENED SINCE THE P54 RECALL WAS PERFORMED IN MAY OF 2015. THE VEHICLE'S PROBLEMS HAVE NOW PROGRESSED TO THE POINT WHERE THE VEHICLE WILL NOT START: A TYPICAL SYMPTOM OF THESE DANGEROUS JEEP/CHRYSLER PRODUCTS. THERE ARE LITERALLY HUNDREDS OF CONSUMER COMPLAINTS OUTLINING SIMILAR ISSUES I.E., THE VEHICLES BEING DIFFICULT TO START OR NOT STARTING AT ALL, VEHICLES' POWER WINDOWS NOT OPERATING PROPERLY, DOOR LOCKS OPENING AND LOCKING ON THEIR OWN, HORN BLARING, THE VEHICLE NOT RECOGNIZING THE FOB, ELECTRONIC FUEL PUMPS REMAINING ON AFTER THE VEHICLE IS SHUT OFF AND STALLING WHILE THE VEHICLE IS IN MOTION. A COMMON THEME RELATED TO ALL OF THESE ISSUES SEEMS TO BE THE POWER DISTRIBUTION CENTER FOR THE VEHICLES OR THE TIPM (TOTAL INTEGRATED POWER MODULE). IT SEEMS FIAT - CHRYSLER HAS BEEN AWARE OF THE PROBLEMS WITH THEIR OEM MANUFACTURED TIPM PARTS FOR SOME TIME, SINCE 2007, BUT TOOK THE WOEFULLY INADEQUATE ROUTE OF CORRECTING ONLY A SMALL AND LESS DANGEROUS ISSUE OF THE MANUFACTURERS DEFECT. HENCE THEIR COURT ORDERED P54 EXTERNAL FUEL PUMP WIRING HARNESS, WHICH ON A GOOD DAY WILL CORRECT THE FUEL PUMP RUN-ON. WHAT NEEDS TO BE ADDRESSED IS THE STALLING WHILE IN MOTION ISSUES ASSOCIATED WITH THESE VEHICLES. PLEASE MANDATE A SAFETY RECALL.

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 03/07/17*LJ THE CONSUMER STATED CHRYSLER AND FAIRCY BOYS REPLACED THE TIPM. *TR

Mileage: 48,000

STALLS UPON DECLERATION AND TURNING WITHOUT WARNING. NO LOG. STARTS RIGHT BACK UP. REMOTELY TURNS ON AT RANDOM TIMES.

Mileage: 48,000

THE VEHICLE STARTED TO RATTLE AND SHAKE WHILE RUNNING. WHEN STOPPED ON A RED LIGHT THE WIPER CAME ON AND THE VEHICLE TURNED IT SELF OFF. AFTER 2 TRIES TO RESTART THE VEHICLE I SMELLED BURNED RUBBER AND OPTED TO TURN ON THE HAZARD LIGHTS AND ABANDON THE VEHICLE TO SAFETY TO WAIT FOR A TOW TRUCK. THE HAZARD LIGHTS LASTED LESS THAN 2 MINUTES BEFORE DYING COMPLETELY. I WAS STRANDED ON A 3 LANE AVENUE WITHOUT ANY HAZARD LIGHTS OR ANY PUBLIC LIGHTING. WHEN THE TOW TRUCK FINALLY CAME IN THE CAR WAS BEEN PULLED UP THE FLATBED THE REAR DOOR UNLOCKED ITSELF AND ALL THE PAPERS WHERE DISPERSED THRU THE AVENUE AT NIGHT. WE HAD TO SHUT THE DOOR WITH DUCT TAPE AND TAKE IT HOME. NEXT DAY THE TRUCK WAS TAKEN TO THE MECHANIC WHERE HE FIRST TRIED CHANGING THE BATTERY (WHICH WAS LESS THAN 6 MONTH OLD) AND HE NOTICED THAT THE POSITIVE CABLE TURNED CHERRY RED. HE PROCEEDED TO REMOVE THE BATTERY AND TO FOLLOW THE CABLES. HE FOUND A MAIN CABLE CLOSE TO THE ALTERNATOR IN THE ENGINE COMPARTMENT THAT THE COVERING HAD PEALED OFF AND WAS MAKING CONTACT WITH THE BODY. HE PROCEEDED TO CHANGE THIS AND ALSO FOUND OUT THE ALTERNATOR HAD BEEN FULLY BURNED OUT (ALTHOUGH I DID NOT SEE FIRE OR SUSTANCIAL SMOKE I DID FEEL THAT NASTY PLASTIC/RUBBER SMOKE SCENT) . HE TOLD US HE DIDN'T UNDERSTAND HOW THIS VEHICLE HAD NOT CAUGHT FIRE DURING THIS INCIDENT DUE TO THE WIRING FAILURE. AFTER REPLACING THE CABLE, ALTERNATOR AND BATTERY IT NOW SEEMS THE ECU OR OTHER ELECTRONIC COMPONENT WAS ALSO DAMAGED DURING THE INCIDENT. I HAVE LEARNED OF OTHER VEHICLES (SAME YEAR MODEL MILAGE) WITH SIMILAR PROBLEMS, ONE OF THEM HAD TO USE A FIRE EXTINGUISHER FOR ITS ALTERNATOR.

Mileage: 41,100

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE START SWITCH MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

OUR 2011 JEEP GRAND CHEROKEE HAS BEEN STALLING WHILE DRIVING. IN THE LAST 2 MONTHS IT HAS SHUT OFF AT LEAST 1-2 TIMES A WEEK, FOR ABOUT A TOTAL OF 8 TIMES. FUEL PUMP RELAY WAS FIXED IN 2014 BUT WE THINK THIS IS THE PROBLEM AGAIN. OTHER ELECTRICAL ISSUES LIKE KEYS NOT RECOGNIZED ARE ALSO HAPPENING BUT THE CAR SHUTTING OFF IN THE MIDDLE OF AN INTERSECTION IS ALARMING. THIS HAS HAPPENED AT LEAST 3 TIMES. THE CAR HAS ALWAYS STALLED IN THE MORNING AS MY HUSBAND MAKES HIS WAY TO WORK. MY HUSBAND REPORTS IT HAPPENS OFTEN AS HE IS TRYING TO TURN AND DRIVING ON A STREET. HE IS CURRENTLY RISKING HIS LIFE DRIVING THIS CAR TO WORK. *TR

Mileage: 65,150

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED SMOKE EMITTING FROM THE HEADLINER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING HARNESS IN THE SUN VISOR CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR RECALL NOTICE 15V-879. CONSUMER HAS PREVIOUS CORRESPONDENCE ON A 2012 DODGE RAM. *SMD

I HAD SCHEDULE AN APPOINTMENT WITH DEWEY DODGE, RAM, CHRYSLER, JEEP IN ANKENY IA ON 09/29/16 TO ADDRESS THE VISOR RECALL. AT THAT TIME I WAS TOLD THEY ARE LOST PART OF THE KIT NEEDED FOR THE REPAIR. I SCHEDULED ANOTHER APPOINTMENT ON 11/11/6 AND WAS TOLD THEY WERE STILL WAITING FOR CHRYSLER TO SEND WHAT THEY NEEDED. A MONTH AND A HALF SEEMS AN UNREASONABLY LONG TIME, ESPECIALLY WHEN COMPARED TO HOW LITTLE TIME IT TAKES WHEN THE DEALER HAS TO ORDER PARTS TO ADDRESS A MAINTENANCE ISSUE.

Mileage: 260,000

VEHICLE HAS SHUT OFF WHILE DRIVING A NUMBER OF TIMES. TWO INCIDENTS WERE WHILE I WAS SITTING IDLE AT A STOP LIGHT. TWO OTHER INCIDENTS HAPPENED WHILE IN MOTION, SLOWING DOWN, APPROACHING A STOP LIGHT OR STOP SIGN. THERE IS A RECALL FOR A FUEL PUMP RELAY DESCRIBING SIMILAR SITUATIONS BUT MY VIN SHOWS NO SUCH RECALL.

Mileage: 94,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TWO OF MY ALTERNATOR DIODES FAILED CAUSING SMOKING, BURNING SMELL, AND VEHICLE TO STOP MID DRIVE. RECALL P60 DOES NOT COVER MY CAR BECAUSE IT IS ONLY FOR 2012 TO 2014 ALTHOUGH IS EXPERIENCING THE EXACT SAME FAILURE.

Mileage: 85,000

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

Mileage: 55,000

WHEN THE JEEP WAS STARTED IT WOULD NOT SHIFT INTO GEAR. ALSO THE CAR COULD NOT BE TURNED OFF. ALL OF THE THE WARNING LIGHTS ON THE DASH WERE ALSO ON. SO THE CAR WAS LEFT WITH THE ENGINE RUNNING BUT NOTHING ELSE WORKING. THE COOLING FAN FOR THE ENGINE WOULD NOT WORK SO THE CAR STARTED TO OVER HEAT. I CALLED THE DEALER AND ASKED FOR SUGGESTIONS ON HOW TO TURN OFF THE CAR. THE RESPONSE WAS TO TAKE OFF THE BATTERY CABLE. THE BATTERY IS UNDER THE SEAT AND CAN NOT BE REMOVED WITH OUT TOOLS. AT THIS POINT THE CAR OVER HEATED AND WAS PUSHING OUT COOLANT ONTO THE GROUND. I FINALLY HAD TO OPEN THE FUSE / RELAY BOX IN THE ENGINE COMPARTMENT AND START PULLING RELAYS UNTIL THE ENGINE TURNED OFF. I HAD NO OTHER WAY OF GETTING THE ENGINE TO STOP RUNNING AND THE FEAR WAS SOMETHING WOULD GET HOT ENOUGH TO CATCH ON FIRE. ALL OF THIS RESULTED IN OVER $1600.00 DOLLARS IN DAMAGE.

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIPS UNSATISFACTORY SERVICE OF SUN VISOR WIRING RECALL REPAIRS AND FREE OIL CHANGE SERVICES. *SMD

THE SUN VISORS ON THE PASSENGER SIDE CAUGHT ON FIRE THE LINING WAS BURNED, THE COMPASS ON THE DASHBOARD WAS OUT AS WELL. ALSO I HAVE BEEN HAVING A PROBLEM WITH THE DRIVER AIRBAG LIGHT IT HAS BEEN TURNING ON AND OFF FOR THE PAST 3 YEARS. I HAVE TAKEN IT MULTIPLE TIMES TO THE DEALERSHIP SERVICE TO GET FIXED AND THEY ARE UNAWARE OF THE PROBLEM. IT IS A SAFETY ISSUE BECAUSE IF I WAS TO GET IN AN ACCIDENT THE AIRBAG WILL NOT DEPLOY.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. ON FEBRUARY 11, 2016, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ALTERNATOR IS BAD I HAVE CHANGE THE BATTERY TWICE, WHEN I RESERCH I FOUND OUT THAT THE ALTERNATOR ARE THE SAME WITH DURANGO AND THEY ARE RECALLED. IT STOPPED ON THE ROAD TWICE. I HAVE TO CALL TRIPLE A TO TOW IT.

Mileage: 100,600

TL* THE CONTACT OWNS A 2011 JEEP GRAN CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. THE CONTACT CALLED MORE THAN ONE DEALER AND WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/21/16*LJ

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD SEVERAL TIMES. THE DEALER WAS NOTIFIED IMMEDIATELY AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BRAKE BOOSTER. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/27/16*LJ *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WINDOWS RANDOMLY LOWERED WITHOUT WARNING. THE CONTACT HAD TO USE THE ELECTRONIC FUNCTION TO WIND THE WINDOWS UP EACH TIME THE FAILURE OCCURRED. THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE, WHICH CAUSED THE CONTACT TO HAVE TO TURN OFF AND RESTART THE VEHICLE. THE SERVICE ENGINE LIGHT ILLUMINATED WHEN THE CRUISE CONTROL FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

1ST THE SENSOR FOR "KEY NOT DETECTED" DISPLAYED.I HAD IT FIXED AT THE DEALERSHIP. SHORTLY AFTER, IT RETURNED BUT THIS TIME ALL THE SENSORS ON THE DASH LIT UP AND THE VEHICLE TRANSMISSION DROPPED IN GEAR. ALMOST GOT REAR ENDED BY A TRUCK ON THE HIGHWAY.THE SPEEDOMETER SHUT DOWN AND THE WIPERS TURNED ON. I PULLED OVER AND TURNED OFF THE VEHICLE. ONCE IT FINALLY RESTARTED, IT WOULD NOT GET OFF THE PARK GEAR. FINALLY AFTER 4 ATTEMPTS IT RESTARTED AND I WAS ABLE TO DRIVE HOME. IT DIED IN MY DRIVEWAY. WOULD NOT RESTART .I HAD IT TOWED TO THE DEALER. ITS BEEN THERE FOR APPROX. 2 WEEKS. THEY SAID THEY CANT FIND THE PROBLEM AND HAVE CALLED THEY'RE TECHS AT THEY'RE CORPORATE HEAD QUARTER'S TO ASSIST THEM. ACCORDING TO MANY FORUMS ON LINE THIS SEEMS TO BE A COMMON PROBLEM. THIS SHOULD BE A RECALL. THE DEALER ADMITTED TO FINDING A MELTED PART. THIS IS A COSTLY REPAIR THAT THEY CLAIM MY WARRANTY WILL NOT COVER! MY VEHICLE DRAMATICALLY DROPPED IN SPEED WHILE DRIVING ON A MAJOR HIGHWAY. IF THAT'S NOT CONSIDERED A SAFETY ISSUE AND THE FACT THAT THERE IS AN OBVIOUS FIRE HAZARD WITH THE DASH OR THE FUSE BOX IS INSANE!! THERE IS A HIGH POTENTIAL FOR AN ELECTRICAL FIRE TO BREAK OUT DUE TO A FAULTY DESIGN. THE VEHICLE IS ELECTRONIC AND THE TRANSMISSION HAS FEATURES THAT CHANGES THE OPERATION OF THE VEHICLE WHILE DRIVING! I WOULD LIKE TO SEE ANYONE DRIVE IN FRONT OF A TRACTOR TRAILER ON A MAJOR HIGHWAY AND SUDDENLY DROP THE TRANSMISSION TO 1ST GEAR (HIGH RPM AND DRAMATICALLY DROPS SPEED) AND SEE HOW ALL OF THE SUDDEN YOU CAN CREATE A MAJOR ACCIDENT LIKE I ALMOST DID! THIS NEEDS TO BE LOOKED INTO.

Mileage: 60,200

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ALTERNATOR HAS FAILED. CHARGING FAULT AND BATTERY FAULT LIGHT CAME ON SHORTLY BEFORE VEHICLE DIED COMPLETELY. UPON REPLACING BATTERY, VEHICLE STARTED BUT BATTERY DID NOT CHARGE AND DIED AGAIN WHILE DRIVING CAUSING A STALL IN TRAFFIC WITHOUT SUFFICIENT CHARGE TO POWER HAZARD FLASHERS NECESSITATING A TOW TRUCK TO COME AND REMOVE VEHICLE.

Mileage: 90,000

I TOOK MY 2011 GRAND CHEROKEE TO THE DEALER FOR THE NORMAL MAINTENANCE. HOWEVER, THERE WERE A COUPLE OF RECALLS SO I ASKED THEM TO TAKE CARE OF THEM. RECALLS WERE RELATED TO THE FUEL PUMP RELAY AND TO THE SUN VISOR (WHICH APPARENTLY CAN SHORT-CIRCUIT AND CAUSE A FIRE). THERE WAS A FIRMWARE UPDATE FOR THE TIPM ALSO SO I GOT THAT DONE TOO. 3 WEEKS LATER, I GET ON MY CAR, I PUT THE IGNITION TO ON AND THE WIPERS WENT ON, I TRIED TO TURN THEM OFF AND I COULDN'T. THIS IS A LIST OF ALL THE SYMPTOMS: - TURN SIGNALS NOT WORKING - REAR WIPER NOT WORKING - FRONT WIPERS ON - TRACTION CONTROL OFF AND NO WAY TO TURN IT BACK ON - BUTTONS ON THE STEERING WHEEL NOT WORKING, NONE OF THEM, EXCEPT FOR THE ONES THAT CONTROL THE RADIO - HEATED STEERING WHEEL, TOW/HAUL, TRACTION CONTROL AND 110V PLUG SWITCHES NOT RESPONDING - INTERIOR LIGHTS NOT WORKING - HEADLIGHTS WORKED BUT NO WAY TO CONTROL HIGH OR LOW BEAMS I DID SOME RESEARCH ONLINE, FOUND THAT SOME OTHER PEOPLE WERE HAVING THE SAME ISSUE AND SOME OF THEM SAID THAT THEY HAD THE ISSUE RESOLVED BY LEAVING THE BATTERY UNPLUGGED OVERNIGHT, IT DIDNT WORK. I TOOK THE WIPERS OUT (SINCE I COULDN'T TURN THEM OFF) AND TOOK MY CAR TO THE DEALER (WITHOUT TURN SIGNALS). THEY'VE HAD THE CAR FOR 2 DAYS ALREADY, YESTERDAY THEY CALLED ME BACK AND TOLD ME THEY WERE STILL TRYING TO DETERMINATE THE ISSUE BUT THAT IT COULD BE A DEFECTIVE TIPM. I HAVE NO IDEA OF HOW MUCH THIS IS GOING TO COST TO GET FIXED BUT THE TRUTH IS, I GOT THIS CAR 2 MONTHS AGO, LOOKED PERFECTLY FINE, VERY WELL MAINTAINED AND NOW I WILL PROBABLY HAVE TO PUT MORE MONEY OUT OF MY POCKET TO GET THIS THING RESOLVED. READING ON THE FORUMS I HAVE ALSO BECOME AWARE OF THE BIG SAFETY ISSUES THAT A FAULTY TIPM MAY CAUSE, READ OF PEOPLE'S CARS STALLING IN THE MIDDLE OF TRAFFIC! I AM REALLY CONCERNED NOW ABOUT MY SAFETY AND I WISH I DIDN'T BUY THIS CAR.

Mileage: 67,855

WAS SLOWING DOWN FROM 50 MPH TO MAKE A LEFT HAND TURN. AS I WAS ENTERING THE TURN, AT ABOUT 30 MPH, THE ENGINE SHUT OFF. ALL DASH LIGHTS STILL FUNCTIONAL, RADIO WAS STILL ON, TURN SIGNAL STILL ON. THERE WAS NO SPUTTERING. LOST POWER STEERING AND POWER BRAKING (AND ANY OTHER ITEMS THAT ARE NOT FUNCTIONAL WHILE IN "RUN" MODE). SHIFTED TO "NEUTRAL", BUT IT WOULD NOT START BECAUSE THE TRANSMISSION WAS NOT IN "PARK". PULLED TO THE SIDE AND STOPPED THE VEHICLE, PUT IT IN "PARK". STARTED LIKE NOTHING HAD HAPPENED. THERE WERE NO WARNING LIGHTS BEFORE SHUTDOWN, THERE ARE NO SERVICE LIGHTS OR OBD II CODES STORED IN COMPUTER. WAS USING THE PUSH BUTTON STARTER, THE KEY FOB WAS IN MY POCKET.

Mileage: 64,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON JUNE 5, 2016 @ 2:00AM I WAS AWAKENED BY POPPING SOUNDS FROM OUTSIDE. I GOT UP TO SEE AN ORANGE BALL OF LIGHT, I WENT TO THE WINDOW AND FELT THE HEAT FROM IT AND SEEN MY JEEP WAS ON FIRE. IF NOT FOR THE FIRE DEPARTMENT SHOWING UP MY HOUSE WOULD HAVE LIKELY BURNED ALSO. THE CAR WAS PARKED UNDER THE CARPORT IN THE DRIVEWAY AND NO ONE WAS DRIVING IT THE PREVIOUS DAY.

Mileage: 27,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SECOND SUN VISOR RECALL NOTICE STATES MAY EXPERIENCE A HIGH RESISTANCE SHORT WIRING AFTER SERVICE REPAIR MAY RESULT IN AN INOPERATIVE VANITY LAMP AND /OR ELECTRICAL FIRE. *SMD THE DEALER INFORMED THE CONSUMER, THE PREVIOUS RECALL DID NOT FIX THE PROBLEM WITH THE VANITY LAMP WIRING. THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THERE WAS AN ABNORMAL KNOCKING NOISE. IN ADDITION, WHILE DRIVING 40 MPH, THE HEAT FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE BLEND AIR DOOR ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,705.

Mileage: 91,705

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON FRIDAY EVENING AND SATURDAY MORNING WE START THE VEHICLE AND THE KEY BECAME EXTREMELY HOT TO THE TOUCH AFTER PULLING OUT OF IGNITION. THE KEY HAS NEVER DONE THIS BEFORE. WE TRIED THE SPARE KEY AND IT DID SAME THING. WE TURNED CAR FOR AWHILE, TRIED A COUPLE HOURS LATER KEY WAS NOT HOT. SUNDAY MORNING WENT TO START CAR DROVE AWHILE KEY BECAME HOT. WE FILED A COMPLAINT LAST WEEK ABOUT THE DASHBOARD AND THE LIGHTS FLICKERING, THE LIGHTS AND TIRE LIGHT AND GAS LIGHT STILL FLICKERING.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO YEARS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING ) HOWEVER THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

Mileage: 118,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN HAVING NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) PERFORMED ON THE VEHICLE, THAT THE TIPM UNIT PLACED ON THE VEHICLE TO REPAIR THE ISSUE WAS FROM A JEEP WRANGLER AND THE CONTACT DID NOT BELIEVE IT WAS AN ADEQUATE FIX. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO DEALER WHERE THE FUEL PUMP RELAY WAS REPLACED AGAIN BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEFECTIVE ALTERNATOR WITH 63500 MILES, ALTERNATOR FAILED 4-7-16 ALTERNATOR FAILED WHILE DRIVING I BELIEVE THAT THE 2011 JEEP GRAND CHEROKEE SHOULD BE INCLUDED IN THIS RECALL

Mileage: 63,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ABS, CHECK ENGINE, FOUR WHEEL DRIVE, ANTI-SKID, AND AIR RIDE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, ONLY THE CODES WERE ERASED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING), BUT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,627. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 89,627

WHILE BRAKING THE ENGINE SHUTS OFF. THIS HAPPENED THREE TIMES. I TOOK IT TO THE DEALER I BOUGHT IT FROM AND THEY SAID IT WAS WORN SPARK PLUGS AND REPLACED THEM. THE NEXT DAY IT STALLED AGAIN. I WAS COMING OFF THE FREEWAY OFF RAMP AND IT JUST DIED. NO WARNING LIGHTS ON THE DASH. THE DEALER WAS UNABLE TO DETERMINE A CAUSE FOR THE STALLING ISSUE. UPDATED 04/18/16. *JB

Mileage: 33,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND WHILE DEPRESSING THE BRAKE PEDAL TO REDUCE SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER PRESSING THE START BUTTON, THE ENGINE RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE THE DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

JEEP WILL ONLY START WITH REMOTE STARTER. PUSH BUTTON START DOES NOT WORK. I HAD THE FUEL PUMP REPLACED HOWEVER, AM JUST LEARNING OF A TIPM RECALL FOR THIS MODEL. VEHICLE WAS IN STATIONARY POSITION IN MY GARAGE WHEN IT WOULD NOT START.

Mileage: 90,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR DISCONNECTED AND FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) AND THE CONTACT WAS UNABLE TO RECEIVE THE PART WITHIN A REASONABLE TIME TO SCHEDULE THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 50,510. UPDATED 04/22/16*LJ CONSUMER STATED THE JEEP WAS NOT EQUIPPED WITH A BATTERY INDICATOR LIGHT. ENCLOSED IS A PAGE FROM NHTSA STATING UNDER 571.101 THAT BATTERY INDICATOR LIGHT IS MANDATORY. UPDATED 05/29/18*JB

Mileage: 50,510

1. NONE OF THE CONTROLS ON THE STEERING WHEEL WORK. I CANNOT USE THE CONTROLS TO CHANGE CHANNELS ON MY RADIO OR INCREASE / LOWER THE VOLUME. I CANNOT USE THE TELEPHONE HANDS FREE CONTROLS WHEN TRYING TO MAKE A PHONE CALL... 2. ALL OF THE INTERIOR LIGHTS INSIDE THE VEHICLE STOPPED WORKING. REGARDLESS OF WHAT CAR DOOR IS OPENED 3. LIGHT CAME ON SAYING TRACTION CONTROL WAS OFF. THE LIGHT WAS A PICTURE OF A CAR WITH TWO SQUIGGLY LINES BEHIND IT. I TRIED PRESSING THE TRACTION CONTROL BUTTON ON THE DASH BOARD PANEL ALONGSIDE THE STEERING WHEEL HEATER BUTTON. BUT IT WOULD NOT WORK. 4. MY WINDSHIELD WIPERS WILL NOT TURN OFF (HAVE TO REMOVE THE FUSE IN ORDER TO STOP THE WIPERS). I TRIED SQUIRTING THE WINDSHIELD WASHER FLUID --- BUT IT WILL NOT WORK. MY REAR WINDOW WIPER WILL NOT TURN ON.... EVEN THOUGH I TRIED TO TURN IT ON SEVERAL TIMES. 5. I HAVE NO TURN SIGNALS. THEY WOULD NOT COME ON NO MATTER HOW MANY TIMES I FLIPPED THE LEVER UP OR DOWN. MAJOR SAFETY ISSUE 6. MY HORN DOES NOT WORK - MAJOR SAFETY ISSUE 7. MY HEADLIGHTS WILL NOT GO TO HIGH BEAM EVEN THOUGH THE DIAL IS SET TO AUTO. NOT TO MENTION MY WINDSHIELD WAS DEFECTIVE AND HAD TO BE REPLACED (LEAKS LOTS OF WATER WHEN RAINING) REPLACED --- STEERING CONTROL MODULE (PART # 1HE80HL9AF) - ACCORDING TO NORTHWEST JEEP IN BEAVERTON OREGON THAT WAS THE ISSUE -NOT DID NOT FIX A SINGLE ISSUE TOTALLY INTEGRATED POWER MODULE (PART # 68244852AA) - ACCORDING TO OTHER COMPLAINTS, THIS PART ALSO NEEDS REPLACED (SEEMS THAT PART OF TH TIPM WAS REPLACED - THE WHOLE UNIT SHOULD HAVE BEEN REPLACED.) WE ARE EXTREMELY UPSET AND DISPLEASED WITH CHRYSLER.... FOR THE POOR QUALITY OF THE PARTS THEY USED WHEN BUILDING MY 2011 JEEP GRAND CHEROKEE OVERLAND. WE BOUGHT THIS 2011 JEEP GRAND CHEROKEE OVERLAND IN JUNE 2015 AND FOR BEING 4 YEARS OLD, IT SHOULD NOT BEING HAVING ALL THESE PROBLEMS!!!

Mileage: 48,000

VEHICLE HAD EXTERNAL FUEL RELAY INSTALLED OVER A YEAR AGO BY DEALER. THIS VEHICLE HAD NOT EXPERIENCED AN ISSUE WITH THE FUEL RELAY. NOW VEHICLE IS HAVING THE SAME ISSUES - ENGINE STOPPING FOR NO REASON, EVEN WHILE DRIVING - AS DESCRIBED IN THE COMPLAINTS ABOUT THE TIPM. VERY DANGEROUS AND THE "FIX" BY FCA, APPEARS TO NOT BE A PERMANENT FIX.

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ISSUE: INTERMITTENT STALLING STARTED AFTER COMPLETION OF TIPM FUEL RELAY RECALL REPAIR. STALLS WHILE DRIVING, DE-ACCELERATING FROM HIGHWAY SPEED (60MPH+) BETWEEN 30-40MPH WHEN BRAKING PREPARING TO MAKE A TURN, CAUSING LOSS OF VEHICLE CONTROL. HAS NEVER HAPPENED WITH IN TOWN DRIVING. INTERMITTENT. NO STUTTER OR SHUTTER. ALL ENGINE POWER CEASES WITH NO POWER BRAKES OR STEERING. ALL ELECTRONIC STAY ON. NO CEL OR STORED CODES. ALWAYS RESTARTS BY PLACING TRANSMISSION IN NEUTRAL AND PUSHING THE START BUTTON. RECALL PERFORMED: CROWE AUTO GROUP, 1-21-15 90,578MI BEGAN: MARCH 2015 32 DAYS AT A DEALER, 5 DEALER VISITS, 2 DEALERS. STILL NO FIX. DEALER HAS EXPERIENCED STALLING. HAVE FULL LIST OF TIME LINE AND SERVICE PAPERWORK.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TIPM WAS REPLACED IN OCTOBER OF 2014 DUE TO ELECTRICAL ISSUES THAT CAUSED THE VEHICLE NOT TO RESTART AFTER DRIVING AND PARKING. IN DECEMBER OF 2014, THE CONTACT RECEIVED A RECALL NOTICE FOR THE TIPM TO BE REPLACED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF FOR APPROXIMATELY 15 SECONDS BEFORE SUDDENLY RESTARTING ITSELF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR APPROXIMATELY SIX MONTHS FOR THE RECALL PART. THE CONTACT MENTIONED THAT HE WAS INFORMED THAT HE WOULD BE CONTACTED WHEN THE PARTS WOULD TO BECOME AVAILABLE. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE RELATED TO THE RECALL BUT THE DETAILS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING

Mileage: 79,378

SINCE SAFETY RECALL P54 WAS APPLIED, MY VEHICLE HAS COMPLETELY DIED WHILE DRIVING ON 5 SEPARATE OCCASIONS 1 ON 19OCT, 2ON31OCT, AND 2ON7NOV. THE VEHICLE IS CURRENTLY AT SAM LEHMAN CHRYSLER JEEP DEALERSHIP IN PEORIA, IL. THEY CLAIM THAT I NEED NEW SOFTWARE AT MY EXPENSE TO ADDRESS THE VEHICLE SHUT DOWNS. ATTACHED TRANSCRIPT IS WITH CHRYSLER. THEY DO NOT APPEAR TO TAKE THIS SAFETY ISSUE VERY SERIOUSLY.

Mileage: 91,000

VEHICLE HAS COMPLETELY SHUT DOWN WHILE DRIVING 5 TIMES IN THE RECENT PAST. 1X19 OCT; 2X31 OCT; 2X7NOV. THE VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING. THIS IS VERY DANGEROUS AS ALL POWER IS LOST FOR BREAKS, STEERING, AND OBVIOUSLY NO ACCELERATION. CHRYSLER SAFETY RECALL P54 HAS BEEN APPLIED PRIOR TO THESE ISSUES. DEALER AND CHRYSLER ARE CHARGING ME CUSTOMER (AT MY EXPENSE) TO FLASH NEW SOFTWARE FILES ON THE VEHICLE COMPUTERS. I SENSE THIS IS VERY LIKELY A MUCH BROADER SAFETY ISSUE AND AM HOPING OUR GOVERNMENT (NHTSA) OFFICIALS WILL INVESTIGATE BEFORE SOMEONE IS INJURED AS A RESULT OF THIS.

Mileage: 91,000

WHEN STOPPED TRYING TO START THE ENGINE, PUSH BUTTON STARTER WILL NOT START THE CAR. HAVE TO TURN THE SWITCH TO GET A RESTART. SOMETIMES TAKES SEVERAL TRIES. HAVE HAD ENGINE NOT CUT OFF WHEN BUTTON PUSHED. HAD TO REPEAT SEVERAL TIME TO GET ENGINE TO STOP.

Mileage: 64,000

TIPM FAILED CAUSING CAR TO STALL WHILE IN MOTION DURING RUSH HOUR TRAFFIC. POWER STEERING, POWER BRAKES ALSO FAILED. LASTLY, POWER DOOR LOCKS ALSO FAILED WITH ONE YEAR OLD IN THE CAR.

Mileage: 47,500

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR TOTALLY INTEGRATED POWER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED ON OR ABOUT NOVEMBER 3, 2014 THE VEHICLE WOULD NOT START. IT APPEARED THE VEHICLE WAS NOT GETTING ANY FUEL TO THE ENGINE. THE CONSUMER CALLED THE DEALER AND THEY STATED THE PROBLEM SOUNDED AS IF THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS MALFUNCTIONING. THE CONSUMER WAS FINALLY ABLE TO GET THE VEHICLE STARTED AND DROVE TO THE DEALER. AN INSPECTION REVEALED THE (TIPM) DID INDEED NEED TO BE REPLACED. THE CONSUMER WAS QUOTED A PRICE OF 41100. THE VEHICLE WAS REPAIRED. HOWEVER, ON SATURDAY NOVEMBER 8, 2014, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE REPLACEMENT OF THE (TIPM). THE CONSUMER SENT IN RECALL # 14V530000. *JB

CHRYSLER RECALL # P54 REGARDING TOTALLY INTEGRATED POWER MODULE WAS APPLIED TO MY VEHICLE. IT TOTALLY SHUT OFF WHILE DRIVING ON 3 SEPARATE OCCASIONS PRIOR TO THE SO CALLED "FIX" VIA P54. MY VEHICLE SHUT DOWN WHILE DRIVING HOME LAST NITE. EACH TIME THE VEHICLE HAS SHUT DOWN, IT HAS HAPPENED WHILST BREAKING AND COMING TO AN INTERSECTION. THIS WAS THE SAME AS LAST NITE IN WHICH THE VEHICLE SHUT OFF WHILE I WAS CORNERING THROUGH AN INTERSECTION. BATTERY IS FINE, FUEL IS FULL, I CHANGE THE OIL EVERY 4,000 MILES OR LESS AND ROTATE THE TIRES EVERY 6,000 MILES. THIS TIPM IS A REAL PROBLEM. SHUTTING A VEHICLE DOWN WHILE MOTORING IS EXTREMELY DANGEROUS. I SINCERELY HOPE THE NHTSA TAKES ACTION ON THIS BEFORE LIVES ARE LOST. *TR

Mileage: 91,200

10/10/2015 AT APPROXIMATELY 320 PM CDT, I WAS DRIVING I35 SOUTH BETWEEN DULUTH MN AND MINNEAPOLIS MN. SMOKE STARTED BILLOWING OUT OF THE HEADLINER, RH SIDE ABOVE THE WINDSHIELD/SUN VISOR. I PILLED TO THE SIDE OF THE ROAD, PULLED THE A PILLAR AND PULLED DOWN THE HEADLINER. FLAMES WERE PRESENT, I REACHED IN THINKING IT WAS A WIRE (IT WAS) SUSTAINED BURNS ON MY RIGHT HAND. GRABBED THE OWNERS MANUAL , LOCATED THE FUSE FOR COURTESY LIGHTS UNDER THE HOOD, PULLED THE 15 AMP FUSE (WHICH HAD NOT BLOWN). REMOVED THE SUN VISOR AND VANITY LIGHT, AND ASSOCIATED WIRING. FIRE WAS EXTINGUISHED AT THAT POINT. REMOVED THE VISOR AND WIRING, FOUND A BURNED CONNECTOR AND SMOLDERING WIRING. GRABBED A SIDE CUTTER AND TERMINATED THE WIRING TO THE LIGHTED VANITY LIGHT, AFTER REMOVING THE CENTER UPPER MAP LIGHT ASSEMBLY. I SUSTAINED MINOR BURNS RIGHT HAND (THREE FINGERS). VEHICLE WAS IN MOTION WHEN FIRE BROKE OUT SPEED 70 MPH. VEHICLE DAMAGE WAS INSPECTED BY DULUTH JEEP, DULUTH MN. DULUTH JEEP KEPT THE REMOVED PARTS. RECALL #36 WAS ACCOMPLISHED 11/2014 BY DULUTH JEEP.

Mileage: 86,591

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, FLAMES APPEARED FROM THE ROOF ON THE DRIVER SIDE. IN ADDITION, THE INSTRUMENT CLUSTER LOST POWER. A FIRE AND A POLICE REPORT WERE FILED. THE FIREFIGHTERS SUSTAINED INJURIES WHILE EXTINGUISHING THE FIRE, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENTIRE DRIVE TRAIN NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE GEAR WAS IN DRIVE POSITION, BUT BEGAN TO REVERSE WHILE THE GEAR WAS STILL IN THE DRIVE POSITION. THE VEHICLE WAS CONSTANTLY STUCK IN ECO MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED SEVERAL TIMES. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

1. THE VEHICLES HEAD HAS TO BE REPLACED DUE TO BAD VALVES AT ONLY 59,000 MILES. 2. THE FRONT RIGHT TURN SIGNAL STOPPED WORKING, AND IS BURNING THE BULB SOCKET AND HEADLIGHT HOUSING. IT WAS DETERMINED BY AN INDEPENDENT MECHANIC THAT THE TIPM MODULE IS GOING BAD CAUSING SHORTS, AND OTHER ELECTRICAL ISSUES. (THE DEALER CLAIMS IT IS A BURNED BULB SOCKET, BUT WE TESTED THE SOCKET, AND ENTIRE SYSTEM AND FOUND THE TRUE PROBLEM) 3. THE HORN STOPS WORKING RANDOMLY, AND SOMETIMES WHEN IT DOES WORK ITS ONLY THE HIGH TONE. THIS PROBLEM IS ALSO TRACED BACK TO A FAULTY TIPM MODULE.

Mileage: 59,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE KEYLESS ENTRY AND THE KEY FOB FAILED WITHOUT WARNING. THE VEHICLE HAD TO BE STARTED MANUALLY USING THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,717.

Mileage: 95,717

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE RECALL REPAIR WAS PERFORMED. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED SMOKE COMING FROM THE PASSENGER SIDE VISOR. THE CONTACT PULLED DOWN THE VISOR AND NOTICED MELTED PLASTIC. THERE WERE FIREMEN ONSITE WHO DISCONNECTED THE BATTERY AND FLAMES APPEARED FROM THE HEADLINER ABOVE THE PASSENGER SEAT. THE FIREMEN EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE DRIVER SIDE SUN VISOR AND HEADLINER CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED SERIOUS BURNS TO HIS LEFT HAND THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS, UPDATED 4/11/18*JB *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED RANDOMLY. UPON APPLYING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE RIGHT WHICH CAUSED THE SUSPENSION TO BE UNSTABLE. IN ADDITION, THE VENT CONTROL FAILED TO WORK FOR THE HEATER AND AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR VARIOUS REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE THE UNSTABLE SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 19,500.

Mileage: 19,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE IN PARK AND ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START AND THE SYSTEM LOCK WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 11/18/15*LJ,UPDATED 3/30/18*JB *TR

Mileage: 102,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP HAS NOT TRIED TO REMEDY RECALL DEFECTS. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V391000,14V530000 AND 14V154000. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO START THE IGNITION, THE BATTERY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. UPDATED 11/19/15*LJ UPDATED 03/30/18*JB *TR

Mileage: 102,000

JEEP TURNS OFF WHEN I AM DRIVING IT. THIS HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS AND I HAVE EXPLAINED THE PROBLEM TO JEEP REPAIR SHOP ON 2 OCCASIONS NOW, YET THE PROBLEM CONTINUES. RECENTLY CHRYSLER RECALLED THE FUEL PUMP RELAY AND STATED IT COULD CAUSE STALLING WHILE DRIVING. I HAVE HAD THE RECALL WORK PERFORMED HOWEVER MY CAR HAS STALLED WHILE DRIVING IT SINCE THE REPAIR WAS COMPLETED. THIS IS DANGEROUS AS THE CAR TURNS OFF WHILE IT IS MOVING. ONCE OFF, THE POWER STEERING NO LONGER WORKS MAKING IT NEARLY IMPOSSIBLE TO TURN THE CAR UNTIL IT IS RESTARTED. MANY OF THE TIMES THIS HAS HAPPENED HAVE BEEN ON A FREEWAY OFFRAMP WHILE DECELERATING. I HAVE BEEN VERY LUCKY SO FAR THAT NONE OF THEM RESULTING IN ACCIDENTS YET. THIS PROBLEM NEEDS TO BE FIXED AS IT IS DANGEROUS. IM NOT SURE OF THE EXACT DATE WHEN IT STARTED (I GUESSED ABOVE) BUT IT HAS BEEN SEVERAL YEARS

THIS IS THE SIXTH TIME, TODAY, 9/13/15. I HAVEN'T BEEN KILLED YET, BUT IT'S A FUTURE POSSIBILITY. MY JEEP LOSES POWER AND WILL NOT STEER. IT HAPPENED WITH MY MOM AND MY ONLY CHILD IN THE JEEP. CHRYSLER TELLS ME EVERY TIME TO TAKE IT TO THE LOCAL DEALER, QUIRK JEEP IN MARSHFIELD, MA. I DO. THEY RUN THE EVER POPULAR 'DIAGNOSTICS' AND FIND NOTHING WRONG WITH IT. YET, IT KEEPS HAPPENING! THE LAST TIME IT HAPPENED, I WAS ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. STATE POLICE WOULD NOT ALLOW ME TO WAIT FOR AAA SO I HAD TO PAY OUT OF POCKET $120 TO BE TOWED OFF THE ROAD BY SOME NEANDERTHAL IN A TOW TRUCK. WHAT CAN I DO BEFORE I AM KILLED BY THIS VEHICLE? *THE LAST TIME IT HAPPENED WAS IN EARLY AUGUST OF THIS YEAR. I CONTACTED JEEP WITH THIS EMAIL AND WAS TOLD TO TAKE IT IN TO THE DEALER FOR 'DIAGNOSTICS.' I DID AND THEY FOUND NO PROBLEM AGAIN! MY JEEP IS AGAIN LOSING SPEED AND POWER STEERING. IT IS RANDOM. I AM DRIVING ALONG AND IT LOSES ACCELERATION AND POWER STEERING. I AM TERRIFIED TO DRIVE ON THE HIGHWAY EXPECT IN THE FAR RIGHT LANE AT MINIMAL SPEEDS. THIS IS A PROBLEM BECAUSE I AM A TRAVELLING SALESPERSON AND MUST BE ON THE ROAD ALL DAY, FIVE DAYS A WEEK. I TRAVEL UP TO 200 MILES A DAY. AS I INDICATED BACK IN DECEMBER, THIS IS MY FIFTH JEEP. QUIRK SAYS ALL THE RECALLS ON MY VEHICLE HAVE BEEN DONE AND THEIR DIAGNOSTICS CAN FIND NO REASON FOR THE LOSS OF POWER. HOWEVER, IT IS HAPPENING AND IT IS EXTREMELY DANGEROUS. ORIGINALLY, WHEN THIS FIRST STARTED HAPPENING, SHORTLY AFTER I BOUGHT THIS PRE-OWNED JEEP, I WAS TOLD THE TIPM RECALL WOULD CORRECT THESE PROBLEMS. OBVIOUSLY, IT HAS NOT. *IN ADDITION, I HAVE RANDOM ISSUES WITH MY KEY NOT WORKING OR MY CAR REFUSING TO TURN ON. I AM A SINGLE MOM WHO HAS TO WORK. I DO NOT HAVE THE FINANCIAL ABILITY TO BUY A NEW VEHICLE AND JUNK THIS JEEP. I NEED THIS VEHICLE TO WORK AS IT IS SUPPOSED TO WORK.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

MY 2011 JEEP GRAND CHEROKEE BEGAN STALLING WHILE DRIVING IN DECEMBER 2014. THESE OCCURRENCES HAVE BEEN DOCUMENTED BY THE DEALERSHIP FOUR TIMES. IT HAS ALWAYS STALLED WHILE DRIVING AT SPEEDS HIGHER THAN 50 MPH. IT HAS STALLED ON THE FREEWAY 2 TIMES AND I HAVE BEEN SPARED A SERIOUS TRAFFIC COLLISION DUE TO LIGHT TRAFFIC CONDITIONS. THE VEHICLE NEVER THROWS A CODE WHEN IT STALLS. THERE IS NOTHING THE SERVICE DEPARTMENT CAN DO FOR THESE "PHANTOM" OCCURRENCES. THE TIPM HAS BEEN REPLACED SINCE THAT CAN SOMETIMES BE THE ISSUE. HOWEVER, THE STALLING CONTINUES. I HAVE RESEARCHED THIS STALLING ISSUE AND THERE ARE OTHERS WITH THE SIMILAR PROBLEM. WHAT WILL IT TAKE BEFORE CHRYSLER ADDRESSES THIS LIFE THREATENING PROBLEM? CURRENTLY, MY VEHICLE IS BACK AT THE DEALERSHIP FOR THIS PROBLEM. I AM NOT LOOKING FORWARD TO PICKING UP MY VEHICLE SINCE THE PROBLEM IS ALWAYS LOOMING LIKE A BLACK CLOUD OVER MY HEAD.

Mileage: 29,255

AUGUST 29, 2015 I HAD A TUNE-UP PERFORMED ON MY 2011 JEEP GRAND CHEROKEE OVERLAND. WHEN I RETURNED TO PICK UP MY VEHICLE I WAS INFORMED THAT WHEN THE SERVICE ADVISOR WAS REMOVING THE CAR FROM THE GARAGE A FIRE STARTED IN THE INTERIOR OF THE VEHICLE. THE SERVICE ADVISOR SHOWED ME THE INTERIOR DAMAGE AND IT WAS THE PASSENGER SUN VISOR. THE VISOR HAD APPROXIMATELY A QUARTER SIZE BURN MARK ON THE PLASTIC PIECE COVERING THE VANITY MIRROR AND A BURN ON THE HEAD LINER DIRECTLY ABOVE THE DAMAGE ON THE COVER. IT WAS SUGGESTED THAT I TAKE THE CAR DIRECTLY TO THE OTHER DEALER THAT HAD DONE THE P36/NHTSA 14V-391 RECALL IN OCTOBER 2014 AS THE DEALER THAT HAD DONE THE TUNE UP WOULD NOT FIX THE DAMAGE AND WOULD NOT HELP WITH ANYTHING. AFTER I INQUIRED ABOUT MY SAFETY DRIVING THE VEHICLE (AT THE DEALER'S SUGGESTION) IT WAS DETERMINED THAT IT PROBABLY SHOULD BE TOWED. I CONTACTED THE DEALER THAT HAD DONE THE RECALL. THE VEHICLE WAS LEFT AT THE DEALER AND I CONTACTED CHRYSLER FOR ASSISTANCE. A CASE WAS OPENED FOR ME. AUGUST 31, 2015 THE DEALER THAT HAD DONE THE RECALL REPAIR CONTACTED CHRYSLER REGARDING THE CASE AND WERE INFORMED BY CHRYSLER THAT THE VEHICLE WAS NOT TO BE MOVED UNTIL AND INVESTIGATION COULD BE DONE. SEPTEMBER 1, 2015 I SENT AN EMAIL AND TIMELINE (TO DATE) TO THE GM/PRESIDENT OF THE DEALER THAT PERFORMED THE TUNE UP. SEPTEMBER 2, 2015 I CONTACTED CHRYSLER REGARDING MY CASE AND WAS INFORMED IT WAS CLOSED. THE REPRESENTATIVE RE-OPENED THE CASE. SEPTEMBER 6, 2015 I CONTACTED CHRYSLER REGARDING MY CASE AND WAS INFORMED IT HAD BEEN ASSIGNED AND I WOULD NEED TO WAIT UNTIL THE ASSIGNED AGENT CONTACTED ME. SEPTEMBER 8, 2015 TO DATE I HAVE NOT BEEN CONTACTED BY CHRYSLER, THE GM/PRESIDENT OF THE DEALERSHIP THAT HAS THE VEHICLE, I HAVE NOT BEEN PROVIDED ANY TRANSPORTATION AND I HAVE NO IDEA THE STATUS OF MY VEHICLE.

Mileage: 69,700

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE SUN VISOR CAUGHT FIRE. THE FIRE INDEPENDENTLY EXTINGUISHED ITSELF. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

Mileage: 111,000

I WAS DRIVING AND MY EYES STARTED BURNING THEN SMOKE WAS COMING OUT OF THE VISOR. THEN THERE WERE SPARKS AND SMALL FLAMES FROM SUNROOF. IT ALMOST CAUGHT MY HAIR ON FIRE. I HAD THE RECAL WIRING REPLACED IN JULY AND THIS HAPPENED AUGUST 30, AFTER RECALL COMPLETED.

Mileage: 46,500

SMELLED SMOKE AND THE CAR STARTED TO FILL WITH SMOKE. WE PULLED THE CAR OVER AND THE PASSENGER SIDE SUN VISOR AND HEADLINER WERE ON FIRE. WE VACATED THE VEHICAL AND CALLED FOR HELP. THE CAR WAS SERVICED FOR THIS SPECIFIC RECALL IN DECEMBER OF 2014.

Mileage: 75,000

JEEP WAS TAKEN IN FOR THE P54 FUEL PUMP RELAY RECALL ON 6/12/15. NEXT MORNING AFTER RETURNING FROM DEALER, THE ENGINE WOULD CRANK BUT NOT START. THIS PROBLEM WAS INTERMITTENT, AND THE ENGINE WOULD SOMETIMES START AFTER 15-30 MINUTES OF TRYING. EVENTUALLY ON 6/15/15 IT WOULDN'T START ALL MORNING SO WAS TOWED BACK TO DEALER. THEY COULDN'T REPLICATE PROBLEM AND RELEASED CAR BACK TO ME DOING NOTHING. INTERMITTENT NO START CONTINUED FOR WEEKS, CAR TAKEN BACK TO DEALER ON 7/6/15 AND THEY REPLACED WIN MODULE, ANOTHER COMPONENT OF IGNITION SYSTEM. NEXT MORNING, 7/7/15, CAR WOULD NOT START AGAIN. INTERMITTENT CRANK/NO START CONDITION CONTINUED TO OCCUR FOR WEEKS, CAR TAKEN BACK TO DEALER ON 7/22/15. THIS TIME DEALER SPENT ALMOST 3 WEEKS WORKING ON THE PROBLEM. FIRST, THE FUEL PUMP RELAY (THE RECALL PART ALREADY REPLACED ONCE) WAS DETERMINED TO BE FAULTY AND WAS REPLACED. THIS DIDN'T SOLVE THE PROBLEM, AND THE TIPM WAS SAID TO BE CAUSING THE CONDITION, AND WAS REPLACED ON 8/10/15. JEEP WORKED FOR A WEEK UNTIL TODAY, 8/15/15, WHILE DRIVING DOWN A BUSY LONG ISLAND ROAD CAR STALLED OUT WHILE DRIVING ~30 MPH. MY WIFE AND OUR 4 MONTH OLD BABY WERE IN THE CAR, AND I WAS SOMEWHAT TERRIFIED. THERE WAS TRAFFIC SURROUNDING US, AND I WAS LEFT WITH NO POWER TO THE BRAKES OR STEERING. LUCKILY I WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO PUT HAZARDS ON AND PULL OVER SLOWLY WITHOUT INCIDENT. IF THERE HAD BEEN A RED LIGHT OR SUDDEN BRAKING IN FRONT OF ME HOWEVER, THE SITUATION WOULD HAVE BEEN MUCH DIFFERENT. AFTER PULLING OVER, CAR CRANKED/NO START AS IT HAS PREVIOUSLY FOR THE PAST MONTHS, AND DID SO FOR 20 MINUTES UNTIL FINALLY STARTED AND DROVE IT HOME. I HAVE HAD OUR JEEP IN THE SHOP 4 TIMES FOR WHAT SEEMS TO BE THE ISSUE DESCRIBED IN THE FUEL PUMP RELAY RECALL, BUT WE ARE STILL EXPERIENCING THE SAME PROBLEM! I AM AT MY WITS END, AND NO LONGER FEEL SAFE IN THIS VEHICLE.

Mileage: 35,800

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE AND WAS UNABLE TO BE STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FAILURE OF THE FUEL PUMP RELAY. THE DEALER WAS NOTIFIED OF THE FAILURE, HOWEVER, THE VEHICLE WAS NOT REPAIRED FOR THE RECALL DUE TO LACK OF AVAILABLE PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

AUGUST 9, 2015, LEFT HOME IN MY JEEP AND DROVE APPROXIMATELY FOR A HALF MILE THAN NOTED A SEVERE SMELL INSIDE . TURNED AROUND AND WENT BACK HOME THINKING THAT OIL IS LEAKING AND BURNING. AUGUST 10, 2015, DROVE TO WORK APPROXIMATELY 15 MILES. AT WORK, ON THE PARKING LOT I LOWERED THE SUNVISOR ON THE DRIVER SIDE AND THAT'S WHEN I DISCOVERED THE CAUSE OF YESTERDAY'S SMELL. THERE IS A LARGE BURNED OUT HOLE IN THE ROOF LINER. I KNOW THERE WAS A RECALL ON THIS POTENTIAL FIRE HAZARD IN THE PAST. IT WAS APPARENTLY FIXED BY MY DEALERSHIP ON NOVEMBER 4, 2014. HOWEVER, IT LOOKS CLEARLY THE ISSUE HAS NOT BEEN RESOLVED. AT THE MOMENT, I AM A BIT TRAUMATIZED BY THIS APPARENT FIRE DANGER. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 64,440

FIRE STARTED IN PASSENGER SUN VISOR. RECALL P36 WAS REPAIRED ON 2/18/15.

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE ALTERNATOR FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATED FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,700. MA 10/15/2015 *CN

Mileage: 26,700

WHILE TRAVELING AT A SPEED OF 55 MPH ON THE HIGHWAY WITH MY DAUGHTER IN THE CAR, THE CHARGING SYSTEM LIGHT CAME ON AND SECONDS LATER THE CAR KILLED. ALL POWER WAS LOST AND THANKFULLY I WASN'T IN AN INTERSECTION OR ANYTHING AND I WAS ABLE TO PULL THE VEHICLE OVER TOWARDS THE SHOULDER. VEHICLE WOULD NOT START AFTER. GOT SOMEONE TO TRY TO JUMP IT OFF BUT IT WOULD DIE AS SOON AS WE WOULD TAKE THE CABLES OFF. HAD BATTERY TESTED AND IT WAS FINE SO PULLED THE ALTERNATOR AND IT WAS DEAD. NEVER HEARD OF HAVING TO REPLACE AN ALTERNATOR ON A VEHICLE THAT IS ONLY FOUR YEARS OLD.

Mileage: 122,519

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/18/15*LJ

ALTERNATOR FAILURE DIAGNOSED AS FAULTY REGULATOR BY MECHANIC. SYMPTOMS BEGAN SPONTANEOUSLY WHEREIN VEHICLE WOULD NOT START. AFTER CHARGING OR JUMP STARTING VEHICLE, BATTERY WOULD AGAIN GO DEAD AFTER VEHICLE SAT OFF/NOT RUNNING FOR A FEW HRS (LESS THAN 8).

Mileage: 81,120

WHILE MOTORING ALONG, MY WIFE AND I NOTICED AN ACRID SMELL WHICH BECAME MORE AND MORE INTENSE UNTIL OUR EYES BEGAN TO BURN AND IT BECAME CLEAR THAT THE ACRID SMELL WAS FROM OUR OWN VEHICLE, AND NOT FROM ANOTHER SOURCE SUCH AS SOME OTHER VEHICLE DRIVING AHEAD OF US. WE PULLED OFF THE ROAD AND IMMEDIATELY WE SAW SMOKE COMING FROM THE PASSENGER-SIDE SUN VISOR WHICH WAS IS THE UP POSITION. WE SHUT THE CAR OFF AND FLIPPED DOWN THE SUN VISOR TO SEE WHAT WAS GOING ON, AND THE VISOR BROKE OFF AS WE DID SO. SPARKS AND MOLTEN METAL BEGAN DRIPPING FROM WIRES WHICH PROTRUDED FROM THE HEADLINER. IT WAS CLEAR BY THE AMOUNT OF SMOKE THAT THE HEADLINER ITSELF WAS ON FIRE IN BETWEEN THE PASSENGER COMPARTMENT AND THE ROOF PANEL, AND ALMOST IMMEDIATELY FLAMES BURNED THROUGH THE HEADLINER MATERIAL. BY PUREST CHANCE A POLICE VEHICLE DROVE BY AT THAT MOMENT; WE FLAGGED THE OFFICER DOWN AND HE PRODUCED A FIRE EXTINGUISHER FROM HIS VEHICLE AND PUT OUT THE FIRE. THE FLAMES WERE SPREADING SO QUICKLY THAT IT WAS CLEAR THAT, HAD THE OFFICER NOT HAPPENED BY AT THAT MOMENT, OUR VEHICLE WOULD HAVE BEEN COMPLETELY DESTROYED. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY TO INSURE THERE COULD BE NO FURTHER ELECTRICAL FIRE AND THAT IT WAS SAFE TO TOW AWAY THE VEHICLE. IN 2014 WE RECEIVED A RECALL NOTICE FROM JEEP (REAL P36) WHICH CITED A POSSIBLE RISK OF FIRE DUE TO RESISTANCE IN THE WIRING OF THE VANITY LAMP.THE RECALL REPAIRS WERE PERFORMED BY OUR LOCAL DEALER IN DECEMBER, 2014.

Mileage: 54,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. MA 10/23/15 UPDATED 11/03/15.*JB

Mileage: 105,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PUSH TO START FAILED TO START THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

3 OCCURRENCES: 1ST ) OCT 2014 - WHILE MAKING A RIGHT TURN, MY CAR DIED IN THE MIDDLE OF THE TURN, LOST ALL POWER STEERING AND POWER BRAKES AND CAME CLOSE TO HITTING ANOTHER VEHICLE. 2ND) MARCH 2015 - WHILE MAKING A LEFT HAND TURN, AND GOING ABOUT 30 MILES/HOUR, MY CAR DIED WHILE IN THE MIDDLE OF THE TURN AND LOST ALL POWER STEERING AND POWER BRAKES. 3RD) JUNE 2015 - WHILE COMING TO A QUICK STOP MY CAR DIED AND LOST ALL POWER STEERING AND POWER BRAKES. UPDATED 09/15/15*LJ UPDATED 10/30/2017*CN

Mileage: 40,000

ON OR ABOUT APRIL 20, 2015 I HAD JUST DRIVEN MY JEEP ABOUT 20 MILES TO GET GROCERIES CAME HOME UNLOADED AND WENT BACK TO START JEEP TO GO PICK UP GRAND DAUGHTER AT SCHOOL AND THE JEEP WOULD NOT START. IT WOULD CRANK FOR ABOUT 30 SECONDS AND THEN STOP. TRIED TO START 5 OR 6 TIMES. TOOK MY TRUCK TO GET GRAND DAUGHTER. CALLED CHRYSLER AND THEY SENT DEALER TO GET JEEP. ABOUT AN HOUR LATER JEEP STARTED THEN BUT THEY TOOK IT TO CHECK IT OUT. AFTER 5 DAYS THEY TOLD ME I NEED A NEW BATTERY. THEY WANTED $355.31 FOR NEW BATTERY. TOOK JEEP TO 2 PARTS STORES AND THEY CHECKED THE BATTERY AND SAID IT WAS STRONGER THAN WHAT WAS POSTED ON BATTERY. ON MAY 7, 2015 I WAS OUT AT STORE AND JEEP WOULD NOT START. TRIED ABOUT 6 OR 7 TIMES AND THEN IT STARTED WITHOUT MY FOOT ON BRAKE BUT WOULD NOT GO INTO GEAR. RESTARTED AND WAS FINE. CALLED DEALER AND TOOK BACK ON MAY 8, 2015. DEALER KEPT JEEP OVER NIGHT AND TOLD ME I NEEDED A NEW BATTERY. BOUGHT A NEW BATTERY THROUGH MY SON IN LAWS SHOP COST ME $122.14. THE DEALER CHARGED ME $90.00 FOR THE TEST. SO I AM OUT OF $212.14 AS OF NOW. TODAY JUNE 13,2015 I WENT TO START MY JEEP AND IT WOULD NOT START. SAME AS BOTH TIMES BEFORE. I KNOW THE PROBLEM IS WITH THE TIPM AND NO TEST WILL SHOW THAT THERE IS A PROBLEM WITH IT. CALLED JEEP HOT LINE AND THEY SAID THERE IS NO RECALL ON THIS AND NO REPORTS. TO TAKE IT TO THE DEALER AND HAVE THEM TEST IT AGAIN THAT THEY COULD NOT HELP ME WITH THIS PROBLEM BECAUSE MY JEEP WAS OUT OF FACTORY WARRANTY. I ONLY HAVE 32989 MILES ON MY JEEP. IT ONLY HAD 32627 ON THE SECOND VISIT TO DEALER. I HAVE EXTENDED WARRANTY ON THE JEEP BUT THEY CHARGE $50.00 IF THE TEST DON'T SHOW UP A PROBLEM. SO I AM BETWEEN A ROCK AND A HARD PLACE. WHERE DO I GO FROM HERE. I KNOW THERE ARE A LOT OF REPORTS ON HERE ABOUT THE SAME PROBLEM I AM HAVING. THANK YOU FOR YOUR TIME. *TR

Mileage: 32,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE CONTACT NOTIFIED THE DEALER ABOUT THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN SEPTEMBER OF 2014, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,200.

Mileage: 70,200

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE A JERKING MOTION AND STALLED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXPERIENCING THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHOOK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 30 MPH, THE PASSENGER SIDE VANITY LAMP CAUGHT FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND BELIEVE THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TIPM- TOTAL INTEGRATED POWER MODULE FAILS. VEHICLE ELECTRICAL MALFUNCTIONS, ENGINE CUTS, WON'T START AT TIMES.

Mileage: 44,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE SHUT OFF WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE ISSUE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

RECALL REPAIR FOR VISOR WAS COMPLETED JAN. 16,2015. ON MAY 18TH 2015 WHILE DRIVING THE DRIVERS SIDE SUN VISOR ERUPTED INTO FLAMES. I PULLED INTO THE NEAREST LOCATION, WHICH WAS A GAS STATION. THE MECHANIC DOUSED THE FLAMES WITH HIS FIRE EXTINGUISHER....THE CAR WAS TOWED TO THE DEALER WHERE IT WAS PURCHASED AND WE ARE STILL WAITING TO HEAR FROM THIS DEALER. IN FEB. THE CAR WAS SERVICED FOR ELECTRICAL PROBLEMS TWICE IN A 2 WEEK TIME PERIOD....WE ARE SENIORS AND THIS WAS OUR ONLY CAR . WE DON'T KNOW WHERE TO TURN NOW OR HOW THIS WILL BE RESOLVED BY JEEP.

Mileage: 67,000

NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER

Mileage: 55,000

SOMETIMES, NOT OFTEN WHEN I USE THE CABLE TV REMOTE MY VEHICLE STARTS UP IN THE GARAGE AND RUNS FOR 15 MINUTES OR UNTIL I TURN IT OFF, IF I KNOW IT HAS STARTED. THIS HAS ALSO HAPPENED WHEN I TURN MY ELECTRONIC FIRE PLACE ON. THE FIRST TIME THIS HAPPEND I HERD A NOISE, I THOUGHT WAS A CAR RUNNING IN MY DRIVE WAY, AS I WALKED INTO THE GARAGE TO OPEN THE GARAGE DOOR I KNEW IMMEDIATELY IT WAS MY VEHICLE AND RAN FOR THE KEYS TO TURN IT OFF, THE GARAGE WAS FULL OF EXHAUST FUMES SO I HELD MY BREATH AS LONG AS POSSIBLE. GOOD THING I NOT HAVE KIDS THIS IS A MAJOR SAFETY ISSUE IN MY OPINION. I HAVE TAKEN VEHICLE TO SEVERAL DEALERSHIPS IN MY STATE INCLUDING WHERE I PURCHASED THE VEHICLE AND THEY SAY THEY FIX IT, HOWEVER IT STILL NOT FIXED. IT SEEMS ALL THEY DO IS RESET THE BATTERY, I HAVE TOLD THEM I ALREADY DID THAT SEVERAL TIMES AND IT NOT FIX THE PROBLEM. SAME OLE SAME OLE, YADA YADA YADA

Mileage: 3,000

VEHICLE UNLOCKS RANDOMLY AS I WALK AWAY FROM IT, HAVE TO LOCK THEN TRY AGAIN AND AGAIN SOMETIMES. SEVERAL TIMES HAVE COME BACK TO VEHICLE AFTER LOCKING IT ONLY TO FIND IT UNLOCKED. I HAVE TAKEN IT TO 3 DEALERSHIPS INCLUDING THE ONE I BOUGHT IT FROM AND THEY HAVE NEVER FIXED THE ISSUE AS STATED.

Mileage: 1,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL REPAIR WAS PERFORMED FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014. ON MAY 2, 2015, WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED FROM THE DRIVER SIDE SUN VISOR. SHORTLY AFTER, FLAMES WERE PRESENT COMING FROM THE VISOR. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,136.

Mileage: 50,136

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TOTALLY INTEGRATED POWER MODULE RECALL. *SMD THE CONSUMER STATED THE RECALL LETTER STATED THE PARTS WERE NOT AVAILABLE. HOWEVER, THE LETTER STATED IF A FAILURE HAD BEEN EXPERIENCE TO SUBMIT DOCUMENTATION. THE CONSUMER SUBMITTED THE REQUIRED DOCUMENTATION . CHRYSLER INFORMED THE CONSUMER BECAUSE SHE HAD A THIRD PARTY EXTENDED WARRANTY WITH A $300 DEDUCTIBLE THAT CHRYSLER WOULD ONLY REIMBURSE $50 FOR THE TOTALLY INTEGRATED POWER MODULE. CHRYSLER'S RATIONALE FOR THE REIMBURSEMENT AMOUNT WAS THE FOLLOWING: IN THE SAME VISIT THE TOTALLY INTEGRATED POWER MODULE WAS REPAIRED, THE CONSUMER HAD A DOOR REPAIRED, WHICH COST $200 AND A $30 CAR RENTAL WAS LISTED ON THE ORIGINAL RECEIPT.

I HAD THE TIPM FUEL PUMP RELAY BYPASS "FIX" DONE LAST FALL AFTER FAILING TO START A NUMBER OF TIMES. IT HAS BEEN RECALLED SINCE I HAD THE REPAIR DONE. I AM NOW EXPERIENCING THE EXACT SAME PROBLEM. IT FAILS TO START A FEW TIMES EACH WEEK, EVENTUALLY STARTING AFTER SEVERAL ATTEMPTS. I'VE TAKEN MY VEHICLE TO A LOCAL DEALERSHIP A NUMBER OF TIMES AND THEY CAN'T FIND ANYTHING WRONG (NO ERROR CODES). THIS IS AN INTERMITTENT STARTING ISSUE AND APPARENTLY DIFFICULT TO DIAGNOSE. IT'S ALMOST CERTAINLY RELATED TO THE TIPM. I CONTINUE TO PAY DIAGNOSTIC CHARGES SINCE NO "CODES" ARE REGISTERING ANYWHERE. ($150.00) UNTIL THEY GET A "ERROR CODE", THEY CLAIM THERE'S NOTHING THEY CAN DO AND IT'S NOT COVERED BY MY EXTENDED WARRANTY. THE INTERNET IS FULL OF SIMILAR COMPLAINTS FOR THIS MAKE AND MODEL YEAR. I JUST WANT MY CAR TO START AND RUN WELL! *TR

Mileage: 60,000

FIRST INCIDENT WAS: ~11/24/2014 TOOK TO MOTHER LODE MOTORS, SONORA, CA SECOND INCIDENT WAS: 3-09-2015 TOOK TO MOTOR LODE MOTORS FOR RECALL P54/ NHTSA 14V-530 ( TIPM); TOOK TO CENTRAL VALLEY MOTORS IN MODESTO, CA MY JEEP WOULD NOT START. THE STARTING MOTOR CONTINUED TO TURN OVER EVEN WHEN I STOPPED PRESSING IT. BECAUSE THERE IS NOT A JEEP DEALER WITHIN 70 MILES, I TOOK IT TO A LOCAL DEALER (DODGE) WHO CLAIMED TO BE ABLE TO MECHANICALLY WORK ON JEEPS. THEY USED TO BE A JEEP DEALER. I TOLD THEM OF THE PROBLEM. I LEFT IT OVER NIGHT. THEY TOLD ME THEY HAD TO RESET THE COMPUTER. ($300). NO PARTS REPLACED. FOUR MONTHS LATER (3/9/2015) , THE SAME PROBLEM OCCURRED, ONLY IT WAS WORSE. SO I TOOK IT BACK TO THE SAME GARAGE, AND LEFT IT OVER NIGHT. THIS TIME THEY TOLD ME THE WHOLE COMPUTER HAD TO BE REPLACED. ($1507). I FINALLY WAS ABLE TO TAKE IT TO A REAL JEEP DEALER TO GET A RECALL ITEM FIXED. (P54/NHTSA 14V-530, TIPM). WHEN I MENTIONED THE ABOVE INCIDENT, THEY TOLD ME THAT THE RECALL ITEM WAS THE CAUSE OF THE ABOVE INCIDENT, AND WHAT THE DODGE DEALER DID WAS NOT NECESSARY. FIXING THE RECALL ITEM WOULD HAVE FIXED IT, AT NO COST. THE DEALER THAT DID THE "UNNECESSARY" WORK THAT COST ME $1807, WAS "MOTHER LODE MOTORS" IN SONORA, CA 95370. I WENT BACK TO THEM AND TOLD A SUPERVISOR ABOUT THE INCIDENT, AND HE JUST LOOKED AT ME, DIDN'T SAY A WORD, DIDN'T EVEN ASK MY NAME OR APOLOGIZE. I CALLED THE OWNER OF MOTHER LODE MOTORS TO LET HIM KNOW OF MY COMPLAINT, AND HE BASICALLY ACCUSED ME OF MAKING EXCUSES AND SAID, ?HOW DID I KNOW THAT THEY DIDN'T FIX THE PROBLEM?? AGAIN NO APOLOGY. *TR

Mileage: 59,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,724.

Mileage: 67,724

I RECEIVED NOTICE BY MAIL IN DECEMBER THAT MY 2011 JEEP GRAND CHEROKEE HAD A RECALL (P36 SUN VISOR WIRING) AND THERE WAS A RISK OF FIRE DUE TO A WIRING ISSUE. I IMMEDIATELY TOOK MY CAR TO DADELAND DODGE CHRYSLER JEEP IN MIAMI, FL TO GET THE RECALL FIXED. MY CAR WAS AT THE DEALERSHIP FOR ABOUT 24 HOURS BEING REPAIRED AND THE NEXT DAY I WAS CALLED TO GO PICK IT UP BECAUSE THE RECALL HAD BEEN DONE AND THE CAR WAS GOOD AS NEW. FAST FORWARD TO TUESDAY, APRIL 14TH AND I AM DRIVING AND STOPPED AT A RED LIGHT. MY CAR FILLED WITH SMOKE AND I COULD NOT BREATHE IN THE CAR. I HAD NO IDEA WHERE THE FIRE WAS COMING FROM SO I STARTED OPENING ALL THE WINDOWS AND NOTICED THERE WAS A FIRE BY THE SUN VISOR. ALL OF THE ELECTRICAL FUNCTIONS ON THE CENTER CONSOLE AND THE STEERING WHEEL HAD DISABLED AND I WAS UNABLE TO OPEN THE SUNROOF TO LET THE SMOKE OUT. I HAD TO PULL OVER, TURN OFF THE CAR AND TRULY FEARED FOR MY LIFE BECAUSE THE CAR HAD FILLED WITH SMOKE AND THE SUN VISOR WAS COMPLETELY BURNED. THE FIRE COULD HAVE BURNED ME HAD I BEEN ON A HIGHWAY AND UNABLE TO STOP. I THINK IT'S INCREDIBLE THAT I DID MY PART, TOOK THE CAR TO GET THE RECALL FIXED, AND WAS RETURNED A CAR THAT WAS CLEARLY NOT FIXED. THIS FIRE COULD HAVE SEVERELY INJURED ME AND I NO LONGER FEEL SAFE DRIVING THIS CAR. THIS MODEL CAR HAS HAD SEVERAL RECALLS, INCLUDING ONE INVOLVING THE BREAKS, AND TO BE HONEST, I JUST DO NOT FEEL SAFE DRIVING IT AFTER WHAT HAPPENED TO ME. I SIMPLY WANT BACK WHAT I PAID FOR THIS MANUFACTURE DEFECTED VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE IN PARK, THE SUN VISOR CAUGHT FIRE AND FLAMES SPREAD THROUGHOUT THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SUN VISOR, ROOF LINER, AIR BAGS, STEERING COLUMN, AND OTHER MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

MY 2011 JEEP GRAND CHEROKEE DIES ON ME WHEN I START TO DECELERATE WHEN APPROACHING A STOP SIGN/SIGNAL LIGHT. WHEN IT DOES DIE THERE ARE NO DUMMY LIGHTS AND IT STARTS RIGHT BACK UP. THIS IS VERY DANGEROUS DUE TO THE FACT WE HAVE NO CONTROL OVER VEHICLE WHENEVER IT DECIDES TO DIE. IN FACT WE WERE ALMOST REAR ENDED JUST 2 DAYS AGO AS WE WERE GOING THROUGH AN INTERSECTION AND THE JEEP DIED TO WHICH THE CAR BEHIND US HAD TO SWERVE TO MISS US. AGAIN THIS SO DANGEROUS IN THE FACT THAT WE ARE SCARED TO DRIVE THIS JEEP IN NOT KNOWING WHEN WE COULD BE SERIOUSLY HURT. *TR

Mileage: 38,900

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE ABILITY TO STEER AND BRAKE SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE SHORTED ALL THE SPARK PLUGS AND THE SOFTWARE NEEDED TO BE UPDATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

2011 JEEP GRAND CHEROKEE, CUSTOMER STATES BATTERY DEAD. HAVING TO JUMP START. ALSO CHECK FOR LEAK..*BF UPDATED 6/23/2015*JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 6/30/15*CN THE CONSUMER STATED THE DEALER KEPT THE VEHICLE FOR 92 DAYS. UPDATED 07/02/15*JB

Mileage: 135,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. ON ONE OCCASION, WHILE DRIVING AT LOW SPEEDS AND MAKING A LEFT TURN, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER MORE THAN TWICE AND THEY WERE UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

INTERMITTENTLY, THE VEHICLE WILL CRANK BUT NOT START ON THE FIRST TRY. USUALLY ONLY HAPPENS IF VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS. SOMETIMES IT WILL START, BUT IMMEDIATELY STALL. *TR

Mileage: 91,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE HAD MY JEEP WORKED ON TWICE TO FIX THE TIPM AT BILLY CRAFT CHRYSLER JEEP. IN AUGUST THEY ADVISED THEY WERE DOING A TEMPORARY FIX. ON DECEMBER 16, 2014 THEY INDICATED THAT THEY COMPLETED RECALL P54 AND INPUT THIS INTO THE SYSTEM AS COMPLETE - MY VEHICLE HAS NOW STARTED HAVING THE SAME PROBLEMS. IN ADDITION WHEN THE TEMPORARY FIX WAS DONE IN AUGUST THIS CAUSED THE AUTOMATIC HIGH BEAM SENSOR TO STOP WORKING - BILLY CRAFT STATES THIS IS A COINCIDENCE AND UNRELATED. DESPITE INDICATING THE RECALL WAS COMPLETED IN ITS ENTIRETY, I FOUND OUT THIS WEEK BILLY CRAFT CHRYSLER JEEP DID NOT IN FACT COMPLETE THE RECALL DESPITE TELLING ME THEY DID AND INPUTTING INTO THE CORPORATE JEEP SYSTEM THAT THIS HAD BEEN COMPLETED AS OF 12/16/14. I AM NOW HAVING TO TAKE THE VEHICLE BACK AGAIN TO HAVE THE ACTUAL FIX COMPLETED. IF THERE ARE RECALLS MADE, THE SHOPS PERFORMING THE RECALL FIXES SHOULD MAINTAIN A HIGH LEVEL OF INTEGRITY AND ACTUALLY COMPLETE THESE OR THERE SHOULD BE SOME TYPE OF CORRECTIVE ACTION TAKEN AGAINST THEIR BUSINESS. I AM NOW WORKING WITH THE GENERAL MANAGER AND WILL BE TRADING MY JEEP IN AS SOON AS POSSIBLE. MY SAFETY AND THE SAFETY OF OTHERS ON THE ROADS IS NOT WORTH THIS. *TR

Mileage: 61,218

2011 JEEP GRAND CHEROKEE. CONSUMER STATES INTERMITTENTLY VEHICLE WILL CRANK AND NOT START AND FUEL PUMP SIGNAL ISSUES. *SMD THE DEALER TRACED THE PROBLEM TO A FUEL PUMP RELAY LOSING SIGNAL AT THE TIPM MODULE. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES) IN JUNE OF 2014, NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) IN JULY OF 2014, AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY MULTIPLE RECALLS WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR DOES NOT START, THE IGNITION KEEPS TURNING OVER BUT THE ENGINE DOES NOT START, THEN IT DOES NOT TURN OFF SO YOU HAVE TO SIT AND WAIT FOR ALL THE LIGHTS ON THE PANEL AND THE RADIO TO GO OFF BEFORE TRYING TO START AGAIN. IF I PRESS THE START BUTTON BEFORE EVERYTHING SHUTS DOWN, THE IGNITION STAYS ON BUT REFUSES TO START THE ENGINE. THE DEALERSHIP DOES NOT HAVE A CLUE WHY THIS IS HAPPENING. I KNOW IT'S NOT ONLY MY CAR BECAUSE I HAVE BEEN AT THE SERVICE DEPARTMENT WITH OTHERS WHO HAVE THE SAME PROBLEM, THERE HAS TO BE A REASON FOR THIS, SOMEONE AT JEEP KNOWS (I AM SURE). *TR

Mileage: 55,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER, VANITY MIRROR WIRING AND TOTALLY INTEGRATED POWER MODULE RECALL NOTICES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE RECALL FOR THE TIPM WAS ISSUED IN OCTOBER 2014 (P54/NHTSA 14V-530) AND THE PARTS ARE STILL NOT AVAILABLE AS OF MARCH 3, 2015. I NEED MORE OF AN UPDATE THAN, SORRY WE KNOW YOUR CAR HAS A SAFETY ISSUE, BUT WE DON'T HAVE THE PARTS. IF IT'S ENOUGH OF A SAFETY CONCERN THAT THEY NOTIFY ME EACH MONTH OF THE FAILURE TO HAVE INVENTORY, PERHAPS THEY SHOULD SAVE THE POSTAGE AND FOCUS ON PURCHASING THE PARTS. I AM TIRED OF WAITING. *TR

Mileage: 57,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/15*LJ

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING IN REVERSE AT APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO HESITATE. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE CONTACT EXPERIENCED THE SAME FAILURE AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

2011 JEEP GRAND CHEROKEE. CONSUMER RECEIVED REPAIRS ON VEHICLE DUE TO RECALL NOTICE AND WOULD LIKE REIMBURSEMENT. *TA THE CONSUMER STATED THE VEHICLE WOULD INTERMITTENTLY TURN OVER, BUT NEVER START DUE TO LACK OF FUEL. REPEATED ATTEMPTS TO START THE VEHICLE WERE UNSUCCESSFUL FOR A WHILE, BUT EVENTUALLY IT WOULDN'T START AT ALL. THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS WITH THE TIPM, WHICH WAS A RECALLED PART. HOWEVER, THE DEALER STATED THEY WOULD HAVE TO CHARGE HIM, EVEN HE IF SHOWED THEM THE RECALL NOTICE. RECALL # 14V530000.*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, AN ABNORMAL ODOR EMITTED FROM THE OVERHEAD OF THE VEHICLE ON THE DRIVER SIDE. ALSO, THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE HEADLINER ABOVE THE DRIVER'S LEFT SHOULDER STARTED TO EMIT SMOKE AND IGNITED INTO FLAMES. THE MATERIALS FROM THE CEILING WERE DROPPING ONTO THE DRIVER SEAT AND BURNED THE SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A STORAGE LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

Mileage: 18,500

MY HUSBAND WAS IN AN ACCIDENT ON A SUNNY MORNING WITH NO PRECIPITATION OR ICE INVOLVED WHILE DRIVING IN A 2011 JEEP GRAND CHEROKEE. HE WAS NOT SPEEDING OR FOUND RESPONSIBLE FOR THIS ACCIDENT. A CHRYSLER AUTHORIZED BODY SHOP AND THE INSURANCE COMPANY TOTALED THE CAR BASED ON THE STEERING COLUMN, ELECTRICAL SYSTEM, THE AIRBAGS, AS WELL AS THE SEAT BELTS - WHICH WE FOUND STRANGE SINCE WE DROVE THE CAR FROM THE ACCIDENT. IT HAS BEEN OVER A YEAR NOW THAT HE HAS BEEN DEALING WITH THE AFTERMATH OF THIS ACCIDENT - A TRAUMATIC BRAIN INJURY FROM THIS SMALL COLLISION, STILL OUT TO WORK, HAVING TROUBLE FUNCTIONING, AND TRYING TO GET SOME ANSWERS AS TO HOW AN AIRBAG THAT DEPLOYED AT A SPEED OF 30 MPH OR LESS CAN INJURE SOMEONE SO MUCH. FCA (WHICH IS NOW CHRYSLER) IS NOT GIVING US ANY STRAIGHT ANSWERS AS TO WHETHER THIS CASE IS INVOLVED WITH THE TANAKA AIRBAG RECALL SITUATION. BASED ON THEIR ACTIONS WE FEEL THAT FCA DOESN'T WANT TO PAY FOR/TAKE RESPONSIBILITY FOR THE VEHICLES THAT THEY HAVE INHERITED FROM CHRYSLER. THROUGH OUR DEALINGS WITH FCA WE ARE LEARNING THAT THEY CANNOT BE TRUSTED TO DO WHAT THEY SAY THEY ARE GOING TO DO. FCA HAS TOLD US A FEW DIFFERENT STORIES ABOUT THE ORC MODULE, AIRBAGS, AND SEAT BELTS, WHAT WE HAVE FOUND IS THAT FCA IS A GROUP OF LIARS AND THIS NEEDS TO BE LOOKED INTO BY THE FEDERAL GOVERNMENT IMMEDIATELY AS FCA IS DIRECTLY PUTTING AMERICAN SAFETY AT RISK. WE WERE VERY LOYAL JEEP CUSTOMERS PRIOR TO THE FCA BUYOUT BECAUSE OF CHRYSLER'S PREVIOUS TRACK RECORD OF SAFETY AND THEIR RELIABILITY AS A COMPANY TO TAKE CARE OF IMPORTANT ISSUES LIKE THESE, FCA IS NOT FOLLOWING IN THEIR FOOTSTEPS AND I HOPE ALL WHO READ THIS THAT CAN DO SOMETHING ABOUT THIS WILL. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM), 14V391000 (ELECTRICAL SYSTEM), AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 JEEP GRAND CHEROKEE LAREDO A P14 RECALL WAS RECEIVED. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND WAS PLACED ON A WAITING LIST. ALSO, THE SUN ROOF FUNCTION WAS INOPERATIVE, THE LEATHER WAS SEPARATING FROM THE DASHBOARD AND THE ROTORS WERE COMPLETELY RUSTED. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED ON MARCH 20, 2015. UPDATED 04/09/15*JB

IN OCTOBER 2014, MY JEEP GRAND CHEROKEE STALLED WITHOUT WARNING THREE TIME. THERE WAS COMPLETE LOSS OF POWER, NO WARNING LIGHTS. I HAVE A PUSH BUTTON START AND HAD TO COME TO A COMPLETE START, PLACE IT IN PARK, AND RESTART. EACH TIME WAS ON A BUSY STREET WITH MANY UNHAPPY DRIVERS SLAMMING ON THEIR BRAKES. I LEFT THE CAR AT THE JEEP DEALERSHIP FOR TWO DAYS AND THEY FOUND NOTHING. THE NEXT WEEK, I GOT THE RECALL. I TOOK IT BACK AND THEY CHECKED WITH THE REGIONAL SERVICE GUY. THEY CHANGED THE TIPM PENDING THE "FINAL FIX." NO MORE STALLS OCCURRED. THEY THEN DID THE "FINAL FIX" IN JANUARY. I HAD ANOTHER STALL ON JANUARY 26! I'LL TAKE IT BACK WITH THE NEXT RECALL FOR GOD KNOWS WHAT AND SEE WHAT THEY SUGGEST. I'M NOT OPTIMISTIC. *TR

Mileage: 72,000

2011 JEEP GRAND CHEROKEE. CONSUMER STATES HE PAID FOR RECALL REPAIRS BUT HAVE YET TO RECEIVE REIMBURSEMENT. *TA ACCORDING TO CHRYSLER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY WAS NOT AVAILABLE AND THERE WAS NO REPAIR PROCEDURE IN PLACE. RECALL # 14V530000. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED 3 RECALL NOTICES REGARDING MY 2011 JEEP GRAND CHEROKEE (NHTSA 14V154, 14V530 AND 14V391). AFTER RECEIVING NOTICE 14V154 I CONTACTED THE LOCAL DEALERSHIP (LARRY H MILLER IN BOISE IDAHO) AND WAS INFORMED THAT THE PARTS WERE BACK ORDERED WITH NO DATE WHEN PARTS WOULD BE AVAILABLE. THIS INFORMATION WAS REPEATED IN SEPTEMBER. HAVING NOW RECEIVED 3 RECALLS I ATTEMPTED TO SCHEDULE TO HAVE ALL 3 RESOLVED AT THE SAME TIME. HOWEVER, WHEN I TRIED TO SCHEDULE A SERVICE, I'M TOLD THAT, WHILE PARTS ARE AVAILABLE, THEY WILL NOT ORDER THE PARTS UNTIL I BRING MY VEHICLE IN FIRST. WHEN I ASKED WHY THEY STATED THAT THEY NEEDED THE VIN NUMBER. HOWEVER, THEY NOT ONLY HAVE MY VEHICLE INFORMATION ON RECORD AND I HAD THE VIN AVAILABLE DURING THE CALL. I ASKED TO COMPLETE THE SERVICE ORDER ON THE PHONE AND WAS TOLD IT WAS "POLICY" TO SCHEDULE SERVICE APPOINTMENTS ONLY WHEN THE VEHICLE IS PRESENT AND ONLY THEN WILL THEY ORDER PARTS. THIS DEALERSHIP HAS EXCEEDED THE REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS AND IS CREATING AN UNREASONABLE BARRIER TO COMPLETING THE SERVICES. *TR

I'VE BEEN RECEIVING RECALL NOTICES ON A JEEP I PURCHASE LAST FEBRUARY (USED) ON RECALLS P14, P36 AND P54. I CONTINUOUSLY CALL JEEP TO HAVE THESE ISSUES REPAIRED AND AM TOLD THE PARTS ARE NOT AVAILABLE, JEEP HASN'T SHIPPED OR THEY JUST HAVE TOO MANY RECALLS. HOW DO I GET MY RECALLS FIXED BEFORE I DO HAVE A CRASH?? I AM CONCERNED. *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE FOR MONTHS. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT ONCE THE VEHICLE WAS RETRIEVED AFTER BEING REMEDIED, IT EXHIBITED THE SAME FAILURE AS MENTIONED IN THE RECALL. THE TOTALLY INTEGRATED POWER MODULE FAILED, WHICH CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE CONTACT ATTEMPTED TO CONTACT DEALER, BUT HAD NOT RECEIVED A RETURN CALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/13/15*CN UPDATED 9/12/2017*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED TO PERFORM THE RECALL REMEDY WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WOULD NOT SHUT OFF VIA PUSH BUTTON CONTROL, HAD TO ENGAGE KEY THEN WOULD NOT TURN ON VIA PUSH BUTTON CONTROL. *JS

Mileage: 45,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V391000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL) WAS RECEIVED IN SEPTEMBER OF 2014 AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL) WAS RECEIVED IN NOVEMBER OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND IT WAS INFORMED THAT PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS WERE AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. ....UPDATED 01/12/15*BF THE CONSUMER STATED THE PROBLEM WAS RECTIFIED. 01/15/15

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS IN ORDER TO PERFORM THE RECALL REMEDY. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REPAIR OF BLOWN FRONT RUNNING LIGHT REVELED DEFECTIVE ELECTRICAL SOCKET THAT WAS OVERHEATING AND CREATES A SAFETY FIRE HAZARD. BULB SOCKET BADLY BURNED AND NEEDS REPLACEMENT DUE TO FAULTY PART. THIS IS A 2011 JEEP GRAND CHEROKEE 4X4 OVERLAND WITH ONLY 36,000 MILES. REPAIR MECHANIC DESCRIBED ELECTRICAL SOCKET AS A LEVEL 1 SAFETY HAZARD. *TR

Mileage: 36,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE EXTERIOR HEATED POWER MIRROR FAILED. AS A RESULT, THE CONTACT'S VISIBILITY WAS IMPAIRED WHEN DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,300.

Mileage: 26,300

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE DOESN'T WANT TO START. TRIES TO TURN OVER BUT WON'T. HAD HAPPENED VERY INTERMITTENTLY FOR PAST COUPLE OF YEARS. OVER PAST MONTH HAS HAPPENED ALMOST EVERY TIME I TRY TO START THE CAR. USED TO ONLY DO IT ONCE AND THEN IT WOULD START ON THE SECOND ATTEMPT BUT IS NOW DOING THE "TRY BUT WON'T START" THING 6 AND 7 TIMES IN A ROW BEFORE IT WILL FINALLY TURN OVER. NOW SMELLING RAW FUEL AFTER IT STARTS DUE TO IT TRYING SO MANY TIMES TO CRANK. CALLED DEALERSHIP AND GOT THE SAME EXCUSE AS MANY PEOPLE WHO HAVE COMPLAINTS LISTED HERE..."WE DON'T HAVE THE PARTS YET." I DON'T UNDERSTAND HOW THEY DON'T HAVE THE PARTS 2 MONTHS AFTER THE RECALL ON SOMETHING LIKE THIS. IN ADDITION TO THE POTENTIAL SAFETY ISSUES IF IT BEGINS STALLING IN TRAFFIC LIKE OTHERS ARE REPORTING, IT'S COMPLETELY TRASHING MY STARTER/BATTERY/ETC AS IT SITS THERE AND TRIES TO CRANK MULTIPLE TIMES. I HAVE ZERO CONFIDENCE IN MY LOCAL DEALERSHIP AS I HAVE HAD TONS OF RUN INS WITH THEM OVER WARRANTY WORK DUE TO MULTIPLE PROBLEMS MY JEEP HAS HAD. THIS IS RIDICULOUS. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE DECREASED IN SPEED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO INSTALLED A NEW FUEL INJECTOR KIT AND TIMING BELT BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE DEALER, WHO DIAGNOSED THAT THE TIMING BELT SHREDDED AND A STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

I RECEIVED A RECALL NOTICE FOR THE TOTALLY INTEGRATED POWER MODULE FOR MY 2011 JEEP GRAND CHEROKEE IN OCTOBER 2014. THE VEHICLE NOW STRUGGLES TO START ALMOST EVERY TIME IT IS PROMPTED TO. IT USUALLY TAKES TWO OR THREE ATTEMPTS TO SUCCESSFULLY START AFTER IT MAKES A SORT OF REV TYPE OF NOISE AND EVEN PRODUCES AN ODOR WHICH IS SMELT ON THE OUTSIDE OF THE VEHICLE. THE DEALERSHIP HAS TOLD ME THAT THE PART TO CORRECT THE ISSUE IS CURRENTLY UNAVAILABLE, AND WHEN IT DOES BECOME AVAILABLE, THERE ARE OVER 20 PEOPLE AHEAD OF ME ON THE WAITING LIST TO BE REPAIRED. THE RECALL STATES THAT THE ISSUE COULD CAUSE THE CAR TO STALL UNEXPECTEDLY WHICH MAKES ME FEARFUL FOR MY, AND OTHERS, SAFETY BEING THAT I DRIVE ON THE INTERSTATE EVERYDAY. *TR

Mileage: 60,000

MY VEHICLE IS HAVING ISSUES STARTING/STALLING, AND SOUNDS LIKE THE WATER PUMP AND/OR ALTERNATOR IS FAILING. I WENT TO THE DEALERSHIP AND THEY SAID THIS IS ALL TIED TO P54/NHTSA 14V-530. THE TIPM PARTS ARE NOT AVAILABLE TO FIX THIS ISSUE, AND HAVE NOT BEEN AVAILABLE SINCE I RECEIVED THE FIRST RECALL NOTICE BACK IN OCTOBER 2014. THE DEALERSHIP SAID THE PARTS ARE NOT GOING TO BE AVAILABLE FOR WEEKS, POSSIBLY MONTHS. I CALLED JEEP/CHRYSLER AND THEY ALSO SAID THAT IS THE CAUSE OF MY PROBLEMS AND THEY HAVE NO DATE THAT RECALL REPLACEMENT/CORRECTION PARTS WILL BE AVAILABLE. I ASKED THEM WHAT I SHOULD DO SINCE I'M DRIVING A VEHICLE THAT DOESN'T WANT TO START (TAKES MULTIPLE ATTEMPTS), THAT STALLS OUT, AND THAT OTHER COMPONENTS UNDER THE HOOD ARE BEING AFFECTED. THEY SAID THEY WILL NOT COVER ANY TOWING, OR RENTAL COSTS, AND HAD NO GUIDANCE ON WHAT TO DO BESIDES "GOOD LUCK". THIS IS A SERIOUS ISSUE, I CAN BECOME STRANDED, THE CAR COULD STALL (POTENTIALLY WHILE DRIVING AND THIS CAR IS ALWAYS ON HIGHWAY HIGH SPEED DRIVING), AND I NOW HAVE OTHER PARTS UNDER THE HOOD THAT THIS ISSUE IS TAXING (ALTERNATOR, BATTERY, WATER PUMP, AND I COULD ONLY IMAGINE WHAT ELSE). WHAT AM I SUPPOSED TO DO THAT I'M FORCED TO DRIVE A VEHICLE WITH A RECALL THAT IS NOT SAFE TO DRIVE? I CAN'T EVEN PAY TO GET THIS FIXED, THERE IS NO SOLUTION AT THIS TIME. I DON'T UNDERSTAND HOW THE VEHICLE IS NOT RECALLED ENTIRELY AND TAKEN OFF THE ROAD, OR THAT IF PEOPLE ARE EXPERIENCING THIS ISSUE THERE IS NO RECOURSE. NO FREE TOWING, NO RENTAL CARS READY, NO ABILITY TO TRADE IN OR BUY A NEW VEHICLE. NOTHING. I'M NOT SURE WHAT TO DO NEXT, GET A LAWYER? CONTACT BBB? PLEASE LET ME KNOW AS I DON'T SEE HOW THIS IS LEGAL, I'M BEING FORCED TO DRIVE A VEHICLE WITH A MANUFACTURING DEFECT THAT IS DANGEROUS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 62,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. IMMEDIATELY AFTER STARTING THE ENGINE, THE VEHICLE BECAME DISABLED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V53000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION PUSH-TO-START BUTTON FAILED TO START THE VEHICLE SEVERAL TIMES. THE FAILURE WAS PROGRESSING AS THE WEATHER CHANGED CAUSING THE VEHICLE TO TAKE LONGER TO START. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE ON A MAJOR HIGHWAY WHICH ALMOST CAUSED A CRASH. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART AND THE REMEDY WERE NOT YET AVAILABLE. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,200.

Mileage: 39,200

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM HAVING TROUBLE STARTING THE ENGINE. IT USUALLY TAKES SEVERAL ATTEMPTS BEFORE THE ENGINE ACTUALLY STARTS. THE CHECK ENGINE AND ELECTRICAL PROBLEMS LIGHTS ARE LIT DURING ATTEMPTS TO START THE ENGINE. *TR

Mileage: 94,227

OUR CAR STOPPED WORKING AND WE WERE STRANDED. I WAS STRANDED WITH MY 3 YEAR OLD CHILD. THE VEHICLE'S ALARM WENT OFF AND THE TIRES LOCKED MAKING IT DIFFICULT TO TOW. WE CALLED THE CHRYSLER TWICE AND THEY CANNOT TELL US WHEN THE PARTS WILL BE ARRIVING. THE DEALERSHIP FIXED THE TOTALLY INTEGRATED POWER MODULE ( THE PART LISTED IN MY RECALL NOTICE). HOWEVER, CHRYSLER REFUSES TO REIMBURSE ME FOR MY EXPENSES UNTIL THEY RECEIVE PARTS. IT HAS BEEN A MONTH AND I PAID $1400.17 FOR THE RECALLED PART AND LABOR. *TR

Mileage: 37,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), HOWEVER THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EARLY OCT. MY VEHICLE STARTED TO HAVE A ISSUE WITH STARTING. SO I JUST IGNORED IT FOR A FEW WEEKS AS TIME WENT ON IT GOT WORSE AND WORSE. SO ON OCTOBER 30TH I DID SOME RESEARCH. FOUND THAT IT WAS A TIPM PROBLEM I WAS OCCURRING. MIND YOU I AM MECHANICALLY INCLINE I DO WORK FOR A CAR COMPANY AND FIX CARS ALL DAY. SO ON OCT 31ST I TOOK IT TO SUBURBAN CHRYSLER IN TROY MI. THEY DID 2 RECALLS AND SAID YOU HAVE A TIPM ISSUE. OK COVERED UNDER WARRANTY? NOPE! $1190.00 TO FIX. I STATE TO THE SERVICE ADVISOR [XXX], THERE IS A RECALL FOR THE SAME ISSUE. HE STATES IT DOSE NOT APPLY TO YOUR VEHICLE. I STATE I DON'T UNDERSTAND. BUT THERE IS A FIX CAN I HAVE MY VEHICLE REPAIRED THE SAME WAY. HE STATES NO. SO I NEED TO BUY A WHOLE TIPM WHERE OTHERS JUST GET A BYPASS? THEY STATE YES. F*** THAT. I REMOVE MY VEHICLE FROM THERE. I CALL CHRYSLER FOR ANY KIND OF SUPPORT. NOTHING. NO ASSISTANCE. NO WORDS OF ADVICE. I TELL THEM, HOW DO I DRIVE MY CAR IF IT STALLS OR WONT START. SORRY CANT HELP YOU. AM I SUPPOSED TO DRIVE MY CAR? THEY CANT TELL ME IF I CAN DRIVE MY CAR. THAT UP TO ME THEY STATE. SO THERE NOT SURE IF I SHOULD DRIVE OR NOT. OVER THE WEEKEND I CONTEMPLATED ABOUT WHERE TO TAKE MY VEHICLE TO GET FIXED. I GUESS ILL PAY $1190 MONDAY GOES BY. I GET HOME AND SURE ENOUGH A RECALL NOTICE IN MY MAIL. YOU MEAN TO TELL ME THEY DID NOT KNOW 3 DAYS EARLIER? THEY JUST WANTED ME TO PAY $1190. SO HIS COMMISSION CHECK IS NICE. I KNOW HOW IT WORKS. LITTLE DID THEY KNOW I WAS A SERVICE ADVISOR FOR CHRYSLER FOR OVER A YEAR!!!! NOW ITS 11/21 AND MY VEHICLE DID NOT START THIS MORNING DUE TO THE FUEL PUMP RUNNING ALL NIGHT.... NOW IF THE FUEL PUMP BURNS OUT DO THEY REPLACE THAT UNDER THE RECALL? THERE IS A TRICK. IF IT RUNS WHEN THE VEHICLE IS OFF. OPEN THE HOOD AND SLAP THE FUSE BOX AND IT WILL TURN OFF. MIND YOU IT WAS 11DEGRESS HERE THIS MORNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 66,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT INDICATED THAT THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE CONTACT RECEIVED ASSISTANCE FROM THE POLICE TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INDICATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM).HOWEVER, THE DEALER INDICATED THAT THE TIPM PART WAS NOT AVAILABLE AND THE ALTERNATOR WAS THE REMEDY TO FIX THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

MY CAR WOULD NOT START, IT ONLY CRANKS UP, BUT IT IS NOT DRIVABLE AND I WILL NOT PUT MY LIFE AT RISK FOR OPERATING A DEFECTED VEHICLE ON THE HIGHWAY, WHEN IT COULD STALL AND RESULT IN A CAR CRASH. MY SAFETY IS NOT GUARANTEED AT THIS TIME. LAST FRIDAY MORNING, MY VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP TO BE SERVICE AND PARTS ARE NOT AVAILABLE. CHRYSLER HAS NOT PROVIDED REPAIR PARTS (THE INTERNAL PUMP RELAY) TO THE DEALERSHIPS IN THE AREA AND THERE IS NO EXPECTED TIME OF WHEN THESE PARTS WILL BECOME AVAILABLE. THE DEALERSHIP WILL NOT PROVIDE ME WITH A LOANER OR PAY FOR A RENTAL CAR, WHILE MY CAR IS BEING REPAIRED. CHRYSLER IS NOT BEING HELPFUL IS REMEDYING THE SITUATION AT HAND. *TR

Mileage: 69,700

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BOUGHT THIS VEHICLE IN JUNE 2014 WITH 36,700 MILES ON IT FROM SOMERSET JEEP IN SOMERSET MA. 1ST ISSUE WAS CAR WAS HAVING TROUBLE STARTING. TAKEN TO QUIRK JEEP IN MARSHFIELD MA ON SEPTEMBER 5TH ISSUE WAS FUEL PUMP CIRCUIT DOES NOT POWER UP IN TIPM INSTALLED RELAY HARNESS AND FUSE STARTS FINE NOW. COST IS $375.68, WHICH I HAD TO PUT ON MY CREDIT CARD. 2. CAR STARTS SMOKING, WHICH TERRIFIES ME AND MY 7 YEAR OLD SON FOR FEAR OF THE JEEP BLOWING UP OR CATCHING ON FIRE! SO I HAVE TO HAVE IT TOWED TO QUIRK BY AAA ON THURSDAY OCTOBER 16TH. THEY TELL ME THAT IT IS A PROBLEM WITH THE MODULE IN THE FAN. THE WHOLE FAN HAS TO BE REPLACE FOR $1000.00. DON'T GET CAR BACK TIL MONDAY NIGHT OCTOBER 20TH. IT ISN'T COVERED UNDER WARRANTY AND I CAN'T GET A RENTAL CAR UNLESS I PAY FOR IT. I CAN?T WORK OR DO ANYTHING! QUIRK GAVE ME A BREAK AND ONLY CHARGED ME $400.00 BUT THAT IS STILL A LOT OF MONEY FOR A SINGLE MOM WHO WAS WITHOUT HER CAR FOR ?4 DAYS. 3. WEDNESDAY OCTOBER 22ND MY CHECK ENGINE LIGHT COMES ON. THE ISSUE IS EVAP LEAK, STAR CASE OPEN FOR FUEL FILLER TUBE. ORDERED FILLER TUBE AS NOT IN STOCK. QUIRK SAYS THEY WILL HELP OUT AGAIN A LITTLE, BUT CHARGE IS GOING TO BE AROUND $400.00 BUT WON'T KNOW UNTIL IT GETS FIXED SOMETIME NEXT WEEK AND IT TAKES ABOUT 2 HOURS FOR REPAIR. MORE TIME LOST FROM WORK. 4. NOVEMBER 16TH---CAR WILL NOT START. IT WILL NOT TURN OVER OR MAKE ANY NOISE. TRIPLE A CAME OUT TO THE HOUSE, GOT IT STARTED ONCE AND THEN IT SHUT OFF AND WOULD NOT START AGAIN. AAA GUY SAID IT IS NOT THE BATTERY. CAR BEING TOWED TO QUIRK JEEP RIGHT NOW ON 11 17 14 AT NOON. QUIRK SAYS 'NO IDEA WHEN THEY CAN LOOK AT' MY JEEP! I PAY $434.37 A MONTH FOR MY JEEP LOAN! CAR HAS ABOUT 47,000 MILES ON IT NOW AND I AM TERRIFIED TO DRIVE IT FOR FEAR IT WON'T START! I CAN'T WORK. I HAVE NO MONEY FOR CHRISTMAS! WHAT DO I DO? PLEASE HELP ME! *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V53O00 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED 3 RECALL NOTICES RELATED TO THE BRAKE BOOSTER, THE TOTALLY INTEGRATED POWER MODULE, AND A SHORT IN THE VISOR LAMP. WE CALLED OUR LOCAL DEALERSHIP AND EACH TIME WE CALLED, THEY TOLD US THEY DID NOT HAVE THE PARTS AND THEY WOULD CALL WHEN THEY DID RECEIVE THEM. THEY STILL HAVE NOT CALLED AND THE FIRST RECALL NOTICE WAS ISSUED MORE THAN 6 MONTHS AGO. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2014. THE MANUFACTURER AND THE DEALER WERE CONTACTED AND THE CONTACT WAS INFORMED THAT PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THERE WAS NO ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS 32,500.

Mileage: 32,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

Mileage: 45,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (BRAKES), NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND THEY INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS:14V391000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,513. UPDATED 2/24/15*CN UPDATED 5/11/16 *JS UPDATED 09/01/2017*CN

Mileage: 45,513

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM WIRING) AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS CONTINUOUSLY ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

CHRYSLER IS STILL NOT MAKING THIS PART AVAILABLE TO DEALERS SO THAT IT CAN BE INSTALLED. THIS PART CAN FAIL WITHOUT WARNING AND CAUSE THE ENGINE TO STALL WHILE IN MOTION. MY DEALER IS READY AND WILLING TO REPLACE THIS RELAY, BUT IT IS NOT YET IN PRODUCTION. *TR

Mileage: 62,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL) AND NHTSA CAMPAIGN NUMBER 14V530000 (ELECTRICAL SYSTEM). HOWEVER, AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2011 JEEP GRAND CHEROKEE THAT IS EQUIPPED WITH A V-8 5.7L ENGINE FAILED BECAUSE OF A FAULTY FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7). FORTUNATELY THE VEHICLE WAS NOT MOVING AT THE TIME AND WOULD NOT START. THE CAR HAS BEEN SITTING AT THE DEALER SINCE 11/4 BECAUSE CHRYSLER HAS INFORMED THEM THAT THERE IS A BACKLOG OF WELL OVER 1,000 TIPM-7 UNITS AND THEY DON'T KNOW WHEN OR IF THEY WILL BE AVAILABLE (THEIR WORDS, NOT MINE)! FRANKLY, I AM OUTRAGED AS A CONSUMER. I PAID $42,000 FOR A VEHICLE I CANNOT USE. *TR

Mileage: 53,451

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED FOR EACH REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE TIPM WAS PREVIOUSLY REPLACED 5 MONTHS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

I HAVE A FAULTY TIPM, WHICH I UNDERSTAND IS ON BACKORDER. I THE MEANTIME, MY JEEP IS SITTING IN THE GARAGE AND WILL NOT START! *TR

Mileage: 59,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) BUT THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

I'D LIKE TO REGISTER A FORMAL COMPLAINT "FOR THE RECORD". REGARDING CHRYSLER GROUP'S RECALL #S P14, P36 AND P54 FOR THE 2011 JEEP GRAND CHEROKEE 4X4 ... PARTS ARE STILL NOT AVAILABLE (SINCE MAY 2014 FOR THE POWER BRAKE BOOSTER!) THIS IS TOTALLY UNACCEPTABLE. INDIVIDUALLY, THE HARBINGER OF THESE THREE (3) RECALLS COULD RESULT IN; (A) POWER-ASSISTED BRAKING FAILURE, (B) A VEHICLE INTERIOR ELECTRICAL FIRE AND, (C) INTERMITTENT / UNEXPECTED ENGINE SHUTDOWN. I CONTACTED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER TODAY @ 1-800-853-1403 AND SPOKE WITH "[XXX]" ... RECEIVED A PRETTY LAME "BS" EXPLANATION ABOUT PARTS AVAILABILITY ON ALL THREE (3) RECALLS AND THE METHOD IN WHICH THEY ARE ALLOCATED TO THEIR DEALERSHIPS. SHE COULD NOT COMMIT AS TO WHEN, IF EVER, MY DEALERSHIP WOULD RECEIVE THE REQUIRED PARTS TO REMEDY THE OUTSTANDING RECALLS ON MY VEHICLE. MY LOCAL DEALERSHIP IS A SMALLER, RURAL "MOM & POP" STORE, SO THE QUESTION THAT BEGS TO BE ASKED IS WILL I EVER SEE THESE PARTS INSTALLED BEFORE THERE'S A RECALL-RELATED INCIDENT WITH MY WIFE'S VEHICLE? THE RECALL "SYSTEM" IS APPARENTLY BROKEN, AS CHRYSLER GROUP IS NOT DILIGENTLY FULFILLING THEIR SAFETY OBLIGATIONS AND NOBODY FROM NHTSA IS APPARENTLY DOING ANYTHING ABOUT ENFORCING IT, QUITE DISCONCERTING AND UNACCEPTABLE! AS OF TODAY'S REGISTERED COMPLAINT(S), KINDLY CONSIDER NHTSA AND CHRYSLER GROUP AS OFFICIALLY PUT ON NOTICE OF MY COMPLAINT AND OF MY DIRE CONCERN FOR THIS PARTICULAR SITUATION. NOTE THAT THE PROBLEM IS NOT WITH MY LOCAL DEALERSHIP, AS THEY'VE BEEN TRYING TO ACQUIRE THE NECESSARY PARTS ON MY BEHALF FROM CHRYSLER GROUP. PLEASE FOLLOW-UP CHRYSLER GROUP WITHOUT FURTHER DELAY AND REPORT YOUR FINDINGS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,089

THE ENGINE DIES QUICKLY AFTER START, THE HORN, DOOR LOCKS, AND WINDSHIELD WIPERS START RANDOMLY. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TURN SIGNALS FAILED, WINDSHIELD WIPERS FAILED TO TURN OFF, TRACTION CONTROL TURNED OFF, HORN FAILED TO WORK, INTERIOR LIGHTS FAILED TO WORK, COULD NOT TURN LIGHTS ONTO HIGHBEAM, REAR WIPER FAILED TO TURN ON, ELECTRONIC TRANSMISSION SHIFTED INTO A DIFFERENT GEAR WHILE DRIVING. IT WAS DETERMINED THAT THIS WAS A FAILURE OF THE ANGLE SENSOR IN THE STEERING COLUMN. THE FAILURE OF THIS PART CAUSED SIGNIFICANT FAILURES OF THE MAIN SAFETY EQUIPMENT OF THE VEHICLE (TURN SIGNALS, HEADLAMPS, WINDSHIELD WIPERS, TRACTION CONTROL, TRANSMISSION, HORN) HAZARDS BECAUSE THE PRIMARY SAFETY EQUIPMENT OF THE VEHICLE FAILED TO FUNCTION CORRECTLY WHILE IT WAS BEING DRIVEN. *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE HAS BEEN HAVING DIFFICULTY STARTING. IT SOMETIMES TAKES 3-10 TIMES TO START. IT SOMETIMES DOESN'T START AT ALL, LEAVING ME STRANDED WITH AN INFANT IN TOW. I HAD THE PROBLEM DIAGNOSED AND WAS INFORMED OF A TEMPORARY REPAIR TO THE PROBLEM BUT THEN LEARNED OF AN UPCOMING RECALL FOR THE TIPM. I DECIDED TO WAIT ON REPAIRING THE ISSUE, UNSURE AS TO WHETHER THE FIX PRESCRIBED BY THE DEALER WOULD BE REIMBURSED ONCE THE RECALL WAS RELEASED. I JUST GOT AN 'INITIAL' RECALL NOTICE WHICH STATED THAT THERE STILL WAS NO REPAIR FOR THIS PROBLEM - EVEN THOUGH IT WAS SAID TO BE THE CAUSE OF POTENTIAL CRASHES AND STALLS MID-DRIVE. AS I HAVE A SMALL CHILD IN THE CAR WITH ME EVERY TIME I DRIVE, I AM EXTREMELY CAUTIOUS AND NERVOUS ABOUT THIS ISSUE AND THE RISK I AM TAKING BY CONTINUING TO DRIVE THIS VEHICLE WITHOUT A REPAIR. I BOUGHT THIS CAR SPECIFICALLY BECAUSE OF THE SAFETY IT WOULD PROVIDE MY FAMILY IN TRANSPORTATION. NOW I AM ACUTELY AWARE OF THE DANGERS INVOLVED AND THE NEED FOR A FIX IMMEDIATELY. *TR

Mileage: 84,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING AND ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

OUR JEEP WAS GIVING US PROBLEMS STARTING & MANY OF TIMES WE HAD TO GET IT JUMPED OR CHARGE THE BATTERY ALL NIGHT. MY FIANCE SPOKE TO JEEP ABOUT THIS PROBLEM AS IT SEEMS CERTAIN SYSTEMS AREN'T COMPLETELY TURNING OFF & THUS USING UP OUR BATTERY EVEN WHEN THE VEHICLE IS OFF. THEY CURRENTLY HAVE A TWO WEEK WAITING PERIOD FOR SERVICE AND NOW WE HAVE A COMPLETELY OUT OF COMMISSION JEEP. IT WILL NO LONGER START, IT WILL TURN OVER BUT THAT'S ALL. THIS IS ONLY THREE MONTHS AFTER HAVING TO DO THE BRAKE RECALL SINCE WE WOULD RANDOMLY LOSE OUR BRAKES. I CURRENTLY HAVE A 3 YEAR OLD CAR, THAT I CAN'T USE & A TWO WEEK WAIT TILL IT CAN BE FIXED. I COMMUTE 45 MINUTES TO WORK & THIS WAS SUPPOSED TO BE OUR WINTER WEATHER VEHICLE. VERY DISAPPOINTED WITH JEEP. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V047000 (FUEL SYSTEM, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WAS DRIVING AND THE VEHICLE STOP ON THE HIGHWAY, GOT OUT OF THE WAY FROM TRAFFIC. I TRIED TO START THE VEHICLE BUT IT TRY TO TURN OVER. I LET GO OF THE KEY IT WAS STILL TRYING TO START BY ITSELF. IT FINALLY STARTED I DROVE IT HOME. I TRIED TO START THE JEEP IT JUST TURN OVER WITHOUT STARTING LET GO OF THE KEY IT STILL TRYING TO START ON ITS OWN. I CALLED THE DEALER AND TALKED WITH SERVICE DEPT, SERVICE ADVISOR NAME IS [XXX] . HE TOLD ME TO BRING IT IN. I DROVE IT TO THE DEALER ON 9/23/14. GOT MY CAR BACK ON 9/26/14. I WAS TOLD IT WAS THE TIPM, {TOTALLY INTEGRATED POWER MODULE}. I GOT A RECALL NOTICE FROM CHRYSLER GROUP, SAFETY RECALL NOTICE. CHRYSLER CHARGED ME $1,307.48 TO REPLACE THE TIPM. THEN I HAD TO TAKE IT BACK TO THE DEALER BECAUSE THERE WAS A RECALL FOR THE BRAKE BOOSTER HAD IT FIXED THE SAME TIME FOR THE TIPM. I GOT HOME WITH THE VEHICLE I WHEN TO THE STORE GOT UP THE STREET THE BRAKES WHEN TO THE FLOOR. IT FRIGHTEN THE HELL OUT OF ME. GOT THAT FIXED THEN THE BRAKE LIGHTS STAY ON PLUS NO BRAKE LIGHTS, LOOKS LIKE I WAS RIDING MY BRAKES, HAD TO TAKE IT BACK TO THE DEALER AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 50,621

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BATTERY WAS REPLACED ON TWO OCCASIONS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE WAS 72,000.

Mileage: 72,000

10/27/14- TRIED TO START CAR USING PUSH-BUTTON START- CAR ENGINE WOULD NOT TURN OVER, HOWEVER DASHBOARD INDICATOR LIGHTS CAME ON, AND ALSO A MESSAGE IN THE MENU THAT READ- NO BUS TIPM. WINDSHIELD WIPERS CAME ON (BUT THE CONTROL WAS IN THE "OFF" POSITION), AND WOULD NOT STOP EVEN WHEN CONTROL WAS SWITCHED ON AND OFF. ONLY STOPPED WITH PUSH-BUTTON START BUTTON WAS PRESSED. TRIED SEVERAL TIMES WITH SAME RESULTS. CALLED TOW TRUCK, HAD CAR TOWED TO NEIGHBORHOOD LICENSED MECHANIC. 2 DAYS LATER, WAS TOLD TO HAVE CAR TOWED TO JEEP DEALERSHIP BECAUSE THEY COULDN'T IDENTIFY THE PROBLEM. HAD CAR TOWED TO JEEP DEALERSHIP 10/30/14 AND AFTER 1 1/2 DAYS, WAS TOLD THAT IT WAS THE TIPM MODULE & WOULD NEED REPLACED. CAR CAN NOT BE DRIVEN UNTIL PART IS REPLACED. $980 FOR THE TIPM MODULE & $90/HOUR FOR LABOR, AND NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. I PURCHASED THIS CAR USED IN MAY 2014, WITH 2000 MILES/2-3 MOS. LEFT ON THE 3 YEAR/36K MILE BASIC LIMITED WARRANTY. THIS CAR IS NO LONGER UNDER WARRANTY & I MUST PAY FOR THIS REPAIR OUT OF POCKET. *TR

Mileage: 40,000

VEHICLE FAILS TO START. STARTS AFTER MULTIPLE ATTEMPTS. OWNER FEARS VEHICLE MAY FAIL PERMANENTLY. *TR

Mileage: 33,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTAGES WITHIN THE VEHICLE THAT OCCURRED INTERMITTENTLY. THE DEALER WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURES. THE CONTACT ALSO INDICATED THAT THE BRAKES FAILED ON SEVERAL OCCASIONS AND WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO APPLY FORCE TO STOP THE VEHICLE ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED INSUFFICIENT ROTORS AND DID NOT SECURE THE TIRES CAUSING THEM TO FRACTURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO HAVE THE DEALER TO HAVE THEM REINSTALL THE CORRECT ROTORS. THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR THE BRAKE FAILURE HOWEVER, THE FAILURE INTERMITTENTLY RECURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

THE PROBLEM STARTED INITIALLY WHEN THE VEHICLE REFUSED TO START OCCASIONALLY. THEN IT BECAME INCREASINGLY MORE FREQUENT. THEN IT CAME TO THE POINT THAT THE CAR WOULDN'T START AT ALL. IT WAS DISCOVERED THE TIPM HAD TO BE COMPLETELY REPLACED FOR A TOTAL AMOUNT OF $1451.78. *TR

Mileage: 38,150

THERE IS A KNOWN ISSUE AND RECALL WITH THE TIPM FAILING. MY CAR HAS THE SAME ISSUES. STARTING ISSUES AND ENGINE WILL AT TIMES JUST DIE WHILE DRIVING. MY WIFE HAD THE CAR STOP RIGHT IN THE MIDDLE OF AN ACTIVE INTERSECTION. THE DEALERSHIP HAS DIAGNOSED THIS AS THE PROBLEM BUT WHEN I CALL CHRYSLER THEY SAY MY CAR IS NOT INCLUDED IN THE RECALL. COST WILL BE OVER $1,000 TO FIX. MY CAR IS NOW DANGEROUS AND I NEVER KNOW WHEN IT WILL START OR NOT. *TR

Mileage: 50,000

VEHICLE (RECENTLY PURCHASED USED) WOULD NOT START WHEN PUSHING START BUTTON IN VEHICLE. THE FIRST DAY IT WOULD START USING REMOTE START ON FOB. HOWEVER, THIS PROBLEM OCCURRED AGAIN NEXT DAY AND WOULD NOT START FROM INSIDE CAR OR USING REMOTE OUTSIDE CAR. IT APPEARED TO START REMOTELY BUT WOULD DIE WITHIN SECONDS. WHEN TRYING TO START FROM INSIDE ENGINE WOULD CRANK BUT NOT START. AFTER SEVERAL START ATTEMPTS, I COULD SMELL FUEL. AFTER 20 MINUTES AND PROBABLY 15 ATTEMPTS, ENGINE STARTED AND I WAS ABLE TO RETURN HOME. HAVE BEEN AFRAID TO DRIVE VEHICLE SINCE AFTER READING NUMEROUS COMPLAINTS ON INTERNET. THERE IS A RECALL FOR THIS 2011 MODEL RELATING DIRECTLY TO THIS PROBLEM, BUT ONLY FOR VEHICLES MANUFACTURED BEFORE 7/20/2010. THIS VEHICLE SHOWS A MANUFACTURE DATE OF 9/2010. THIS PROBLEM HAS BEEN IDENTIFIED AND IS BEING INVESTIGATED FOR DEFECTIVE FUEL PUMP RELAY IN TIPM. I AM AFRAID TO DRIVE THE CAR. *TR

Mileage: 77,614

I STARTED HAVING ISSUES WITH MY 2011 JEEP GRAND CHEROKEE IN LATE JULY/ EARLY AUGUST WHERE THE VEHICLE WOULD HAVE ISSUES STARTING. I REPLACED THE BATTERIES IN THE KEY FOB, BUT IT DIDN'T SOLVE THE PROBLEM. I TOOK IT INTO THE DEALERSHIP AS THE PROBLEMS HAD CONTINUED AND INCREASED. I INFORMED THEM THAT I HAD READ ABOUT THE ISSUES WITH THE TIPM, BUT THEY DISREGARDED MY CONCERN AND TOLD ME THAT THE COMPUTER WAS NOT READING THE KEYS AND I NEEDED TO ORDER NEW ONES, WHICH I DID. NOT EVEN A WEEK LATER, I BROUGHT IT BACK TO THE DEALERSHIP AS IT WAS GIVING ME THE SAME PROBLEMS OF NOT STARTING. HE SAID THAT THEY WOULD NOT BE ABLE TO DO ANYTHING IF I COULD NOT RECREATE IT, SO I KEPT DRIVING IT KNOWING THAT IT MAY OR MAY NOT START. YESTERDAY, 10/28 THE FUEL PUMP WOULD NOT TURN OFF AND CAUSED THE BATTERY TO DRAIN. I HAD TO CALL ROADSIDE ASSISTANCE AND TOOK IT TO THE DEALERSHIP THE FOLLOWING MORNING AS THE PROBLEM WAS STILL OCCURRING. TODAY THEY TOLD ME THAT IT WAS INDEED THE TIPM THAT WAS FAULTY AND THAT IT NEEDED TO BE REPLACED. *TR

Mileage: 98,000

VEHICLE WILL NOT START. IF IT DOES IT TAKES AS MANY AS 9 TIMES CRANKING BEFORE IT FINALLY TURNS OVER TO START. *TR

Mileage: 41,000

STARTING IN LATE AUGUST MY CAR BECAME HARD TO START WOULD JUST TURN OVER AND NOT START LIKE ITS NOT GETTING GAS, IT STARTED DOING IT MORE AND MORE AND I STARTED RESEARCHING IT AND NOTICED A HOLE LOT OF PEOPLE WAS HAVING THIS PROBLEM AND A RECALL WAS GOING TO BE ISSUED OCT 24TH. I CALLED CHRYSLER AND THEY SAID MY VINE NUMBER WAS NOT PART OF THE RECALL THIS IS CRAZY IM HAVING THE SAME PROBLEM AS EVERYONE ELSE BUT MY JEEP IS NOT COVERED I DON'T UNDERSTAND WHY, COULD YOU PLEASE HELP ME WITH THIS. *TR

Mileage: 70,000

INTERMITTENT NO START. IT TAKES 3 - 15 ATTEMPTS TO START THE VEHICLE. THERE IS A SERVICE RECALL FOR SIMILAR PROBLEM IN THE SAME MODEL AND VEHICLE YEAR, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. I AM NOT SURE HOW THAT IS POSSIBLE, UNLESS CHRYSLER USES DIFFERENT ELECTRONIC COMPONENTS DURING THE MANUFACTURING PROCESS, WHICH MIGHT EXPLAIN WHY THEY HAVE SO MANY PROBLEMS. I ALSO CAN'T HELP BUT WONDER IF CHRYSLERS IS ONLY RECALLING THOSE VEHICLES THAT BELONG TO OWNERS IN THE STATES WHERE THEY LOST A LAWSUIT ON THE PROBLEM. UNFORTUNATELY I GUESS FOR ME, I AM NOT IN ONE OF THOSE STATES. *TR

Mileage: 77,800

THIS IS THE SECOND TIME THAT THE ALTERNATOR SHORTED OUT SEIZED AND KILLED BATTERY WITHIN 9 MONTHS, SO BATTERY COMPLETELY DIES - FIRST TIME COULDN'T EVEN JUMP START SO HAD TO TOW, SECOND TIME I LEFT IT CONNECTED TO JUMP STARTER WIRES FOR 8 MINUTES AND THE CAR STARTED AND TOOK IT TO DEALERSHIP. FIRST TIME IT HAPPENED IN NOV 2013 AND NOW AGAIN IN OCTOBER 2014. CENTRAL AVENUE CHRYSLER JEEP DEALERSHIP DOESN'T KNOW WHY THIS IS HAPPENING, AS IT SHOULDN'T. I HAD TO PAY FOR THE REPLACEMENT TWICE NOW, $400 FIRST TIME AND $500 SECOND TIME. *TR

Mileage: 49,521

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

A 2011 JEEP GRAND CHEROKEE WITH 64,000 MILES ON IT IS SITTING IN MY DRIVEWAY, AS IT WILL NOT START. I FIND IT APPALLING THAT A CAR THAT IS 3 YEARS OLD CAN HAVE SO MANY ISSUES PLAGUING IT. IT IS A MONEY PIT. THERE IS A CYLINDER 2 MISFIRE (NEEDS CYLINDER HEAD), A TORQUE CONVERTER CODE, AND A FAULTY FUEL PUMP RELAY ON THE 'TOTALLY INTEGRATED POWER MODULE'. THE SAFETY OF MY FAMILY, AND THE CONSUMER IN GENERAL, IS COMPROMISED - WHEN A $30,000 VEHICLE HAS THE POTENTIAL TO STALL WHILE DRIVING. WHEN WORKING, THE JEEP DECELERATES WHILE DRIVING, HAS LOW POWER AND IDLES VERY IRREGULARLY. I AM VERY DISAPPOINTED WITH MY PURCHASE AND WITH THE FACT THAT CHRYSLER STANDS FOR SUCH FAULTY PRODUCTS. *TR

Mileage: 64,200

THESE JEEP GRAND CHEROKEE 2011 HAVE THE STARTING WHICH IS CAUSE OF A BAD ELECTRIC PROBLEM. IN WHICH KEEP KNOWS ABOUT FOR A LONG TIME AND DOESN'T WANT TO DO A RECALL FOR THIS ITEM. WHEN IT CAN CAUSE A FIRE A PERSON TO CRASH WHEN THE ENGINE STALLED AND AIRBAGS DEPLOYS WHILE DRIVING. I VERY UNSAFE PROBLEM WHICH CAUSE THE CONSUMER AROUND 1500 TO FIX WHEN IT IS A MANUFACTURER PROBLEM AND DEFECT. I THINK AND THEY SHOULD FIX IT ASAP BEFORE A FAMILY GETS KILLED FOR THIS AND IT WILL BE WORSE. THANKS *TR

Mileage: 42,000

WHEN I LEFT THE HOUSE FOR WORK IT STARTED FINE AND WENT AROUND THE CORNER TO CONVENIENCE STORE AND WHEN I GOT BACK IN TO LEAVE IT WOULDN'T START. THE ENGINE TURNED OVER, BUT WOULDN'T START. I WAITED A FEW MINUTES, TOOK THE KEY OUT OF THE IGNITION AND TRIED AGAIN AND IT STARTED RIGHT UP. THE SAME THING HAPPENED THE FOLLOWING DAY. IT STARTED FINE IN THE MORNING, DROVE TO WORK AND THEN IT NEVER WOULDN'T START AGAIN. DURING THE DAY I TRIED SEVERAL TIMES. ONCE IT DID START BUT IT SOUNDED LIKE THE ACCELERATOR WAS PUSHED ALL THE WAY DOWN (MOTOR REVVED UP) SO I JUST TURNED IT OFF. HAD TO LEAVE IT AT WORK OVERNIGHT, THE FOLLOWING MORNING WENT TO TRY AND GET IT HOME AND IT STARTED AGAIN JUST FINE. I KNOW IT'S NOT THE BATTERY BECAUSE IT HAS 100% CHARGE AND ALL THE ELECTRONICS WORK IE. WINDOWS, LOCKS, RADIO, LIGHTS ETC. *TR

Mileage: 69,000

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

Mileage: 36,000

FUEL PUMP RELAY IN THE TIPM FAILED. DEALER REPLACING WITH A BYPASS KIT FOR APPROX $470.00. *TR

Mileage: 35,000

MULTIPLE TIMES THE CAR HAD AN EXTENDED START, WOULD SPIN BUT NOT START. ELECTRONICS WOULD LOCK DOWN AND UNABLE TO TURN OFF THE SPIN. THE DEALERSHIP REPLACED THE FUEL RELAY EXTERNAL RELOCATION KIT. *TR

Mileage: 49,700

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT MENTIONED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT STATED THAT ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING. *TR

Mileage: 47,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO START THE VEHICLE, IT STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ANTI-THEFT SYSTEM WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

MAY 2014 JEEP CHEROKEE, (55,000 MILES) WOULDN'T START WHEN BUTTON PUSHED. PROBLEM WAS INTERMITTENT WITH INCREASING FREQUENCY UNTIL REPAIR IN JULY 2014. REPLACED TIMP AT COST OF $1201.96. *TR

Mileage: 55,000

THE CAR WOULD TURN OVER BUT NOT START. *TR

Mileage: 66,050

I WAS HAVING PROBLEMS STARTING MY 2011 JEEP GRAND CHEROKEE. SOMETIMES IT STARTED AND THEN THE ENGINE DIED WHICH IS VERY DANGEROUS. I TOOK IT IN TO JEEP SERVICE AND THEY REPLACED THE FUEL PUMP RELAY IN THE TIPM. *TR

Mileage: 35,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TIPM BROKEN CAUSES CAR TO SHUT OFF. *TR

Mileage: 70,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A NOTICE FOR A BRAKE BOOSTER RECALL. *TGW THE CONSUMER HAS BEEN WAITING ALMOST TWO MONTHS FOR THE BRAKE BOOSTER RECALL, TO BE RECTIFIED. THE DEALER INFORMED HIM, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V154000 AND 14V391000. *JB

AFTER READING MANY OTHER COMPLAINTS I SEE THAT MY VEHICLE SEEMS TO ALSO BE SUFFERING FROM A FAULTY TIPM. MY FIRST ATTEMPT TO START THE CAR MOST DAYS IS MET WITH WHAT SEEMS TO BE A LACK OF FUEL BUT EVERY OTHER ATTEMPT TO START THE CAR THE SAME DAY IS SUCCESSFUL WITHOUT INCIDENT. THERE IS NO CONSISTENT TIME, SPEED OR TEMPERATURE RELATED TO WHAT HAPPENS WHEN THE CAR IS TRAVELING. THE DASHBOARD LIGHTS UP, RADIO, A/C, TURN SIGNALS AND HEADLIGHTS TURN OFF AND SEAT BELT ALERT SOUNDS. ONLY ONCE HAS VEHICLE LOST POWER BRIEFLY. WHEN I FIRST PURCHASED THIS VEHICLE IN 2012 THE DEALER COLD NOT FIND THE SOURCE OF THE PROBLEM. NOW IT IS HAPPENING MUCH MORE FREQUENTLY BUT BEFORE I TAKE IT TO THE DEALER AND PAY FOR THE TIPM I WANT TO VERIFY THAT IT IS A RECALL ITEM. ANOTHER ISSUE THAT BEGAN RECENTLY IS THE FRONT PASSENGER DOOR WOULD NOT CLOSE IF OPENED FROM THE INSIDE UNLESS WE PULL THE EXTERIOR HANDLE TWICE. I WAS TOLD THAT THIS WAS NOT COVERED AND WOULD COST AROUND $600. *TR

Mileage: 59,024

MY 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L HAS NOT STARTING MULTIPLE TIMES. OTHER SYMPTOMS INCLUDE INTERMITTENT ROUGH IDLE AFTER STARTING, SPUTTERING/MISSING WHEN ACCELERATING AND UPHILL, AND INTERMITTENT FAILING TO SHIFT AT HIGH RPM. DEALER PROPOSING TO INSTALL STARTER/FUEL MODULE RELAY WHICH CHRYSLER HAS MADE DUE TO "AMOUNT OF PEOPLE WITH THIS PROBLEM" BUT QUOTING ME $410 FOR THE REPAIR. NO DEFINITIVE DIAGNOSIS THAT THIS WILL FIX ALL THE SYMPTOMS. ADVISED BY DEALER TO NOT DRIVE VEHICLE UNTIL PROBLEM IS FIXED AS THE TRUCK CAN STALL OR TURN OFF AT ANY TIME RESULTING IN A SERIOUS SAFETY RISK. THIS IS A VERY DANGEROUS PROBLEM!!! *TR

Mileage: 49,500

2011 JEEP GRAND CHEROKEE. CONSUMER STATES PROBLEMS WITH HESITATION TO START AND DYING IN THE GARAGE. *TGW THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. *JB

Mileage: 28,869

IN JUNE 2012 MY VEHICLE BEGAN GIVING PROBLEMS STARTING AFTER SEVERAL DAYS BACK AND FORTH TO THE DEALER I WAS TOLD MY VEHICLE NEEDS A PCM. THE PCM WAS ORDERED AND REPLACED BUT THE PROBLEM STILL EXIST. I WAS THEN TOLD THE TIPM HAD AN ISSUE. THE TIPM WAS REPLACED AND THE VEHICLE SEEMS TO BE WORKING AS FAR AS THE ISSUES STARTING BUT I KEPT HAVING PROBLEMS WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. MONTHS AND MOTHS WENT BY WITH ME HAVING THIS ISSUE UNTIL THEY PLACED A DEVICE ON MY VEHICLE TO RECORD WHAT'S HAPPENING. AFTER KEEPING MY VEHICLE FOR A WHOLE DAY TO REMOVE THE DEVICE, A WEEK LATER THEY SAID IT DID NOT RECORD ANYTHING BECAUSE IT WENT DEAD. HOWEVER, I WAS TOLD TO BRING THE VEHICLE BACK IN FOR THEM TO CHECK SPARK PLUGS, TRANSMISSION, AND OTHER THINGS I DID SO AND THE PROBLEM WENT A WAY FOR COUPLE MONTHS ONLY TO COME RIGHT BACK. RIGHT NOW I AM RIGHT BACK AT SQUARE ONE WITH THE VEHICLE GIVING A HARD START AND THE VEHICLE SHUTTING OFF WHILE DRIVING. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES. THEY NEED TO BE OVERHAULED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DASH BOARD LIT UP AND COULD NOT START THE CAR. ELECTRICAL IN THE CAR WHILE DRIVING WAS LIKE A CHRISTMAS TREE ON THE DASH BOARD. FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS NO GOOD. ALSO FOUND OUT ONLY SOME CARS ARE COVERED UNDER THE RECALL NOT ALL. *TR

Mileage: 43,000

WHEN YOU PUSH THE START BUTTON IT DOESN'T START BUT IF YOU PUSH IT 3 TO 4 TIMES AFTER HESITATION IT STARTS AS LONG AS YOU PULL YOUR FOOT AWAY FROM THE BRAKES BUT A MECHANIC TOLD ME THAT HE HEARS THE FUEL PUMP COMING ON AND STAYING ON EVEN THOUGH THE CAR ISN'T RUNNING. I CALLED CHRYSLER ON MONDAY THE 15TH OF SEPTEMBER AND ACCORDING TO THEM AND THE LOCAL DEALER I HAD TO PAY TO REPAIRS AND IT SOUNDED LIKE A TIPD PROBLEM OR A FUEL PUMP OR THIS OR THAT BUT I HAD TO BRING IT FOR THEM TO LOOK AT AND THEY WILL GIVE ME AN ESTIMATE. I HAVE A GOVERNMENT VEHICLE TO DRIVE TO WORK AND BACK AND I HAD TO DEPEND ON OTHER PEOPLE TO GET TO PLACES AND USE THE JEEP WHEN I HAVE TO YET IT TAKES A FEW MINUTES TO GET IT STARTED UNTIL I CAN FILE A COMPLAINT AFTER ALL THE VEHICLE HAS LOW MILEAGE AND SOUNDED LIKE A DEFECT. THANKFULLY I HEARD ON THE NATIONAL NEWS YESTERDAY THAT THEY ARE RECALLING THE 2011 JEEP GRAND CHEROKEE FOR THAT SAME PROBLEM AND AFTER READING OTHER COMPLAINTS ON THE SAME YEAR VEHICLE IT WAS LIKE SEEING A CARBON COPY OF MY COMPLAINT. WHAT HAPPENED TO ME AND MY CHILDREN WHEN THE JEEP STALLED ON CAMP KANATA RD. IN WAKE FOREST, NC WILL NOT BE FORGOTTEN. IT FRIGHTENED ME MAINLY FOR MY CHILD. SHE WAS WORRIED THAT WE WERE GOING TO BE HIT FROM THE REAR WHEN THE JEEP STOPPED SUDDENLY ONLY 100 FT. FROM LEAVING THE DRIVEWAY OF CAMP KANATA. WE THOUGHT WE HAD A FLAT TIRE OR THAT THE VEHICLE WILL NOT START AGAIN BUT AGAIN THANKFULLY WE WEREN'T HIT. *TR

Mileage: 34,750

I WAS DRIVING ON A SURFACE STREET AND BEGINNING TO SLOW FOR A TRAFFIC SIGNAL WHEN THE CAR SHUT OFF. I HAD NO POWER WHATSOEVER; HAD TO COAST AS FAR AS I COULD TO THE SIDE OF THE ROAD; THEN PUT THE CAR IN PARK, AND RESTARTED IT. A FEW WEEKS PRIOR, I HAD TAKEN THE CAR TO THE ONTARIO, CA JEEP CHRYSLER DEALERSHIP WHERE THEY REPAIRED AN ISSUE WITH THE CAR NOT STARTING. THE SERVICE REP STATED THAT THEY HAD INSTALLED A CIRCUIT BOARD OVERLAY. IT IS MY UNDERSTANDING THAT THIS IS A SUPPOSED FIX FOR TIPM ISSUES, BUT IT DID NOT STOP MY CAR FROM TURNING OFF AFTER THE REPAIR HAD BEEN DONE. SEVERAL MONTHS AGO, I TOOK THE CAR INTO THE SAME DEALERSHIP WITH THE COMPLAINT THAT THE ALARM - HORN - HAD BEEN GOING OFF RANDOMLY FOR NO REASON. AT THAT TIME, THE SERVICE REP SAID THEY COULD NOT REPLICATE THE ISSUE AND COULD DO NOTHING. IT IS ALSO MY UNDERSTAND NOW THAT THIS IS ANOTHER SYMPTOM OF TIPM FAILURE. *TR

Mileage: 39,300

HELLO, I WAS BROWSING THE INTERNET AFTER RUNNING INTO THE FAULTY TIPM WITH MY 2011 GRAND CHEROKEE. I PURCHASED A CERTIFIED PRE OWNED VEHICLE FROM BUHLER BITTER DEALERSHIP IN HAZLET NJ IN LATE JANUARY/ FEB 2014. THIS PAST FRIDAY I BROUGHT MY VEHICLE TO THE DEALERSHIP TO HAVE THE PROBLEM LOOKED AT. IN RETURN I WAS GIVEN A BILL FOR OVER 1,500 DOLLARS TO FIX THE ISSUE. THEY TOLD ME THE ISSUE WAS NOT A RECALL AND WAS NOT COVERED BY THE LIMITED WARRANTY I WAS GIVEN. IS THERE ANY STEPS I SHOULD TAKE WITH THIS? I ALREADY PAID AND HAD THE VEHICLE FIXED.. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EARLIER THIS YEAR I STARTED EXPERIENCING STARTING DIFFICULTIES WITH MY JEEP. WHILE PRESSING THE START BUTTON, THE IGNITION WOULD RUN BUT NOT TURN OVER. EVENTUALLY IT WOULD START. HOWEVER, OVER THE SUMMER THE PROBLEM BECAME WORSE AND ON OCCASION THE VEHICLE WOULD NOT START AND WHEN IT DID IT WOULD STALL OUT. I TOOK IT TO THE DEALER ON 8/23/2014 AND THEY WERE ABLE TO REPLICATE THE PROBLEM. THEY CALLED ME AND SAID I HAD A BAD FUEL PUMP AND IT NEEDED TO BE REPLACED AT A PRICE OF $1,300. WHILE THE JEEP WAS IN THE SHOP, I STARTED DOING AN ONLINE SEARCH OF MY PROBLEM AND DISCOVERED THE PROBLEM THAT A HUGE NUMBER OF PEOPLE WERE HAVING - A BAD TIPM. ON 8/26/2014 I WENT IN TO PICK UP THE VEHICLE AND NOTICED ON MY RECEIPT THAT THEY REPLACED THE TIPM AND NOT THE FUEL PUMP. I PRESENTED MY RESEARCH WITH THE SERVICE TECH AND SAID SINCE THIS IS DEFINITELY A DESIGN FLAW WITH THIS VEHICLE, THIS SHOULD EITHER BE COVERED UNDER WARRANTY OR RECALL. HE SAID THAT HE HAD NO AUTHORITY TO DO THIS AND I WAS FORCED TO PAY $1,233.42 TO RETRIEVE MY VEHICLE. I HAVE NOW BEEN MADE AWARE OF A RECALL FOR THIS PROBLEM WHEREIN THE REMEDY WILL BE TO REPLACE THE FUEL PUMP RELAY WITH ONE EXTERNAL TO THE TIPM AT NO CHARGE. SINCE MY PROBLEM WAS RESOLVED PRIOR TO THIS RECALL I AM EXPECTING A REIMBURSEMENT OF THE $1,233.42 THAT I HAVE ALREADY PAID. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE CONTACT MENTIONED THAT THERE WAS A CONTINUOUS HISSING SOUND COMING FROM THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,689.

Mileage: 28,689

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

Mileage: 56,000

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

Mileage: 56,000

MY 2011 JEEP GRAND CHEROKEE WITH ONLY 42,000 MILES ON IT IS NOT STARTING PROPERLY. IT TRIES TO TURN OVER BUT SOMETIMES IT CAN TAKE 5 TIMES BEFORE I CAN GET IT TO START. I HAVE READ ONLINE MANY OTHER JEEP OWNERS ARE HAVING THIS ISSUE AND IT IS RELATED TO THE TIPM. PLEASE INVESTIGATE. THANK YOU. *TR

Mileage: 42,000

I PARKED THE CAR IN THE GARAGE AND HEARD A NOISE. AFTER SEARCHING THE WHOLE CAR, THE FUEL PUMP WAS STUCK ON. I TURNED CAR ON AND OFF THINKING IT WOULD RESET AND IT DID NOT. I HAD TO PULL THE FUSE TO TURN OFF THE PUMP. I TOOK IT TO THE DEALER AND WAS TOLD THAT THE TIPM WAS BAD AND WILL COST $1500.00 TO REPLACE. *TR

Mileage: 57,000

MY WIFE WAS DRIVING THE VEHICLE ACROSS A BUSY INTERSECTION, AN INTERSECTION WHERE 2 LANES MERGE INTO ONE ON THE FAR SIDE. SHE WAS IN THE THROUGH LANE, THE LEFT LANE. OUR VEHICLE LOST ALL ENGINE POWER. CARS WERE MERGING FROM THE RIGHT AND NO ONE COULD COMPREHEND THAT OUR VEHICLE WAS IN A FAILURE MODE. WITH ENGINE NOT RUNNING, AND BELLS RINGING WHICH NO IDEA WHY THE BELLS, THE POWER-STEERING WAS INOPERATIVE AND THE BRAKES WERE VERY INEFFECTIVE. SHE WAS TRYING TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD, WITHOUT HITTING ANYONE OR BEING HIT. SOMEHOW, SHE AVOIDED AN ACCIDENT. SHE'S A VERY SMALL IN STATURE PERSON AND IT TOOK ALL SHE HAD TO STEER AND STOP THIS 5200 POUND JEEP. AFTER LETTING THE JEEP SIT, IT STARTED UP AFTER MULTIPLE ATTEMPTS AND WE WENT DIRECTLY TO THE JEEP DEALERSHIP. THEY PLUGGED IN A CODE-READER, FOUND NO CODES, AND SENT US ON OUR WAY. THEY WOULD NOT PROVIDE US WITH A REPAIR WORK ORDER SO WE HAVE NO PAPER WORK. THEY KNOW WHAT'S WRONG BUT ARE AVOIDING THE ISSUE. IT'S THE TIPM! THIS ISSUE HAS CONTINUED TO OCCUR AND THE FUEL PUMP ISN'T RUNNING WHEN IN THE FAILURE MODE. SOMETIMES THE HORN BLOWS BY ITSELF! WE'VE HAD THE WIPERS NOT FUNCTION AND THE WINDOW NOT ROLL UP. THE VEHICLE IS HAUNTED. WHAT DOES IT TAKE FOR A RECALL NHTSA? *TR

Mileage: 34,000

CAR WAS SHUT OFF, LOCKED AND PARKED IN MOTEL PARKING LOT. 45 MINUTES LATER, CALL WAS MADE TO ROOM THAT IT HAD ROLLED ACROSS LOT, DOWN A HILL AND CRASHED INTO A TANKER TRUCK WHICH WAS REFUELING @ A GAS STATION. CAR WAS RUNNING AND IN DRIVE. I AM DOUBLY SURE CAR HAD BEEN SHUT OFF, PLACED IN PARK, AND LOCKED SECURELY. WEATHER HAD BEEN EXTREMELY HOT THAT DAY (+100 DEGREES). *TR

MY JEEP BECAME INCREASINGLY DIFFICULT TO START. I TOOK IT TO THE DEALERSHIP AND IT WAS A TIPM ISSUE. THE DEALERSHIP REWIRED THE FUEL PUMP CIRCUIT TO TIPM WITH A STAND-ALONE OUTSIDE RELAY. THIS NEW RELAY IS USED TO TURN-ON THE FUEL PUMP. *TR

Mileage: 77,528

MY JEEP WOULD NOT START. I CHECKED ONLINE AND FOUND MANY PEOPLE HAD THE SAME PROBLEM HOWEVER SOME SAID THAT WHEN THEY GOT THE VEHICLE TO START IT WOULD SUDDENLY QUIT RUNNING WHILE DRIVING. I BROUGHT THE VEHICLE TO THE DEALER WHO EXPLAINED THAT THE ELECTRICAL CONNECTION TO THE FUEL PUMP WAS THE PROBLEM AND THAT THEY WOULD HAVE TO REPLACE THE TIPM. THE SERVICE WRITER SAID THAT THIS PROBLEM WAS MORE PREVALENT ON THE 2011 MODEL. IF IT IS TRUE THAT THIS IS A DEFECTIVE PART AND THAT THE FUEL COULD SHUT OFF AT ANY TIME, THIS CERTAINLY SEEMS LIKE A SAFETY ISSUE. *TR

Mileage: 59,717

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE MIGHT BE DUE TO A DEFECTIVE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 11/14/14*CN UPDATED 4/29/2015 *JS

Mileage: 41,000

ENGINE DID NOT START. *TR

Mileage: 68,000

VEHICLE WOULD NOT START. DEALER REPLACED FUEL PUMP RELAY, MENTIONED MANY PEOPLE WERE HAVING THIS ISSUE AND THAT CHRYSLER MAY HAVE/NEED TO RECALL SO KEEP RECEIPT. SUSPECT IT MAY BE THE TIPM. *TR

Mileage: 84,000

JEEP WILL NOT START ON FIRST TRY. I REMOVED THE PUSH START BUTTON AND BEGAN STARTING WITH THE KEY. THAT WORKED FINE FOR ABOUT A MONTH THEN IT REQUIRED MULTIPLE TRIES TO GET IT STARTED. I HAVE NOW STARTED USING THE REMOTE START AND IT WORKED FOR 4 DAYS. IT IS NOT HARD TO START EVERY TIME BUT AT LEAST TWICE A DAY I HAVE A PROBLEM WITH IT. I HAD THE JEEP DEALERSHIP CHECK MY BATTERY IN AUGUST TO SEE IF THAT WAS THE PROBLEM AND THEY INFORMED ME MY BATTERY WAS FINE. *TR

Mileage: 32,000

WILL NOT START 10 TO 15 TIMES BEFORE IT WOULD START. THEY PUT SOME KIND OF BYPASS RELAY IN IT.I THINK THERE MIGHT BE SOMETHING WRONG WITH TIPM SO THEY BYPASS PART OF IT WITH THIS RELAY. *TR

Mileage: 40,000

I WAS AT A BUSINESS MEETING AND I CAME OUTSIDE TO START MY VEHICLE UP AND IT WOULDN'T START. TOOK THE TRUCK TO 2 MECHANICS BEFORE TAKING IT BACK TO WHERE I PURCHASED THE VEHICLE. DEALER EXPLAINED THAT ITS THE (T.I.P.M) TOTALLY INTEGRATED POWER MODULE AND ITS GONNA COST $1100 DOLLARS TO FIX. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE BEGAN PRESENTING WITH GRINDING NOISE UPON START UP (SIMILAR NOISE TO TURNING THE KEY IN OLDER VEHICLE ONCE ENGINE WAS RUNNING). BROUGHT TO DEALER'S ATTENTION AT TIME OF SERVICE - DEALER COULD NOT DUPLICATE GRINDING NOISE. WITHIN A FEW WEEKS, VEHICLE BEGAN TAKING MORE THAN 1 ATTEMPT TO TURN ENGINE OVER (SOMETIMES UP TO 4-5 ATTEMPTS), INCLUDING PROLONGED ENGAGEMENT OF STARTER MOTOR. IF MULTIPLE ATTEMPTS, NOTICED RICH FUEL SMELL. MENTIONED TO DEALER AT TIME OF NEXT SCHEDULED SERVICE - DEALER COULD NOT DUPLICATE STARTING PROBLEMS OVER THE COURSE OF 2 DAYS IN THEIR CARE. DEALER SAID TO WAIT FOR MORE FREQUENT OCCURRENCES TO BEGIN THEN THEY WOULD CHECK AGAIN. STARTING ISSUES WERE INTERMITTENT AND CONTINUED TO OCCUR UNTIL LAST WEEK, WHERE AFTER "HARD START," VEHICLE ENGINE STALLED WHILE IN REVERSE PULLING OUT OF PARKING SPOT (<5 MPH); HOWEVER, POWER TO LIGHTS AND RADIO REMAINED ON; STEERING LOCKED UP, AND HAD TO PUSH VEHICLE TO SAFE SPOT. TOOK 2 STARTS TO GET ENGINE RUNNING AGAIN. NEXT DAY, AFTER 4 FAILED STARTING ATTEMPTS (5TH SUCCESSFUL), HAD BATTERY TESTED AND REPLACED DAY AFTER THINKING IT COULD BE PART OF PROBLEM (STARTER AND ALTERNATOR TESTED FINE). THE DAY AFTER BATTERY REPLACEMENT, VEHICLE PRODUCED WHAT SOUNDED LIKE ABNORMAL START, THEN ENGINE STALLED WHILE IN MOTION UNDER 5 MILES PER HOUR. BASED ON EVIDENCE AND PRIOR REPORTS, FAULTY TIPM IS SUSPECT. WE ARE FORTUNATE THAT BOTH STALLS OCCURRED UNDER 5 MPH; IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AT HIGHWAY SPEEDS. HOPING THE NHTSA WILL FORCE CHRYSLER'S HAND INTO OPENING FORMAL INVESTIGATION INTO FAULTY ELECTRICAL SYSTEMS IN VEHICLES. *TR

Mileage: 33,313

I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE SHUT OFF, THE LIGHTS STARTED FLASHING AND THERE WAS NO POWER TO THE VEHICLE. I THOUGHT I WAS GOING TO DIE!!! IT WAS VERY HARD BUT I GOT IT TO THE SHOULDER. I CALLED 911 AND MY INSURANCE COMPANY AND THEY HAD IT TOWED TO THE NEAREST DEALER. THEY COULD NOT USE A NORMAL TOW TRUCK THEY HAT TO USE DOLLY WHEELS, SINCE EVERYTHING WAS LOCKED. MY LIGHTS CONTINUED TO FLASH FOR OVER SIX HOURS TILL THE DEALER COULD GET THEM SHUT OFF, IT BLEW MY FOG LIGHTS AND A TURN SIGNAL. THEY SAID IT WAS THE TIPM AND THEY LUCKILY HAD ONE. THIS WAS TO BE ALL FIXED BACK IN FEBRUARY. *TR

Mileage: 51,466

WHEN CRANKING MY VEHICLE IT BEGINS TO STALL AND SOUNDS AS IF IT IS FLOODING. IT CONTINUES TO DO THIS UNTIL I CAN GET IT TO TURN OFF. THE STALLING IS CONTINUOUS. WHEN I TOOK MY JEEP TO THE DEALERSHIP THEY INFORMED THAT THE PROBLEM I AM EXPERIENCING IS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, OR TIPM. THIS DEFECTIVE PART IS THE CAUSE OF THE PROBLEMS I'M INCURRING WITH STARTING MY VEHICLE AND IT'S STALLING. WHILE RESEARCHING THE ISSUE I LEARNED THAT THE TIPM CAN "PREVENT THE FUEL PUMP FROM SHUTTING OFF PROPERLY, CAUSE HEADLIGHTS AND TAILLIGHTS TO SHUT OFF, AND CAN CAUSE RANDOM AND UNCONTROLLABLE ACTIVITY OF THE HORN, WINDSHIELD WIPERS, ALARM SYSTEM, DOOR LOCKS, AND AIRBAGS." *TR

Mileage: 46,000

I CURRENTLY HAVE A TIPM ISSUE WHICH CAN SOMETIMES MAKE IT IMPOSSIBLE TO START MY CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING. THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES. I HAVE A 7 YEAR OLD SON AND I USE THIS VEHICLE EVERYDAY AND I CAN NOT AND WILL NOT PUT MY LIFE, MY SON AND OTHER DRIVERS LIFE AT RISK BECAUSE OF THIS ISSUE WITH THIS VEHICLE. ABOUT A MONTH AGO I HAD TO GET MY BREAK BOOSTERS REPLACE AS WELL BECAUSE THEY WENT OUT AND I ALMOST GOT IN TO AN ACCIDENT AND HURT NOT ONLY ME AND MY SON BUT ANOTHER DRIVER. I CONTACTED CHRYSLER THE SEEM TO SHOW NOT MUCH CONCERN BUT I WAS ABLE TO TAKE IT TO A LOCAL CHRYSLER SERVICE DEPARTMENT AND THEY CORRECTED THE BREAK BOOSTER ISSUE. NOW I HAVE THIS ELECTRICAL ISSUE THAT IS NOT SAFE AND I DON'T WAN TO CAUSE ANY DAMAGE TO ANYONE OR MYSELF BECAUSE MY JEEP STALLS IN THE MIDDLE OF THE HIGHWAY MY AIRBAGS GO OFF WHILE DRIVING AND CAUSE ME TO HURT SOMEONE OR MYSELF. PLEASE HELP ME NOT ONLY ME BUT HELP ME FOR THE OTHER DRIVERS ON THE ROAD NO ONE NEEDS TO GET HURT BECAUSE OF THESE DEFECTS OF THIS VEHICLE. THANK YOU! *TR

Mileage: 84,000

THE TIPM MODULE MALFUNCTIONED AND I COULD NOT PULL MY BOAT OUT OF THE LAKE. HAD TWO CHILDREN WITH ME. *TR

Mileage: 92,500

AS I WAS TRYING TO LEAVE WORK ON SEPT. 10, JEEP WOULDN'T START. IT WOULD TRY FOR A MINUTE, THE WHOLE THING WOULD SHAKE, AND THEN IT WOULD TURN OFF. I TRIED AGAIN, JEEP STARTED FINE AND DROVE HOME FINE. THE NEXT MORNING WHEN I WAS HEADED TO WORK, THE JEEP WOULDN'T START - SAME SHAKING THING, I TRIED 5 TIMES AND IT WOULD NEVER COME ON. STARTED RESEARCHING ONLINE AND LOOKS LIKE WE'VE FALLEN VICTIM TO THE TIPM PROBLEM I KEEP READING ABOUT. *TR

Mileage: 65,000

VEHICLE WILL NOT START. I AM TOLD IT IS RELATED TO A TIPM FAILURE. 1300 DOLLARS TO FIX ON A CAR THAT IS OUT OF WARRANTY WITH LESS THAN 20K MILES. THE PART IS ALSO OK BACK ORDER FOR OVER A MONTH. I AM TOLD THERE COULD BE RANDOM DEPLOYMENT OF AIRBAGS ALSO. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE HARD TO START, FAILED TO START, AND QUIT AFTER STARTING. FAILURE OF THE DEFECTIVE TOTALLY INTEGRATED POWER MODULE (TIPM). *TR

Mileage: 83,829

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE INSTRUMENT PANEL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. THE DEALER STATED THAT THE TIPM UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

MY JEEP GRAND CHEROKEE HASN'T BEEN STARTING REGULARLY FOR ABOUT 3 MONTHS. FOUR DAYS AGO THE HEADLIGHTS TURNED OFF WHILE I WAS DRIVING, YESTERDAY IT WOULDN'T START AT ALL. CURRENTLY HAVING THE TIPM REPLACED TO THE TUNE OF $1100. *TR

Mileage: 38,737

WE PURCHASED OUR 2011 JEEP GRAND CHEROKEE BRAND NEW IN AUGUST 2010. OVER THE COURSE OF THE LAST YEAR THERE WERE MOMENTS WHEN THE VEHICLE WAS HARD TO START. IN THE LAST TWO WEEKS THE HARD STARTING ONLY OCCURRED THE INITIAL START OF THE DAY. SUBSEQUENTLY, AUGUST 31ST - SEPTEMBER 5TH THE HARD START OCCURRED AT EVERY START THROUGH OUT THE DAY. I NO LONGER FELT COMFORTABLE DRIVING IT ANYWHERE FEELING LIKE I WOULD BE STRANDED SOMEWHERE. THE CAR IS CURRENTLY AT THE DEALERSHIP WITH A NEW TIPM BEING INSTALLED AT A COST OF $1000 FOR THE PART AND ANOTHER $411 IN LABOR AND TAX. *TR

Mileage: 62,500

OCTOBER 20, 2013, ATTEMPTED TO TURN IGNITION OFF WHEN THE STARTER MOTOR REMAINED ENGAGED AND CONTINUED CRANKING AFTER SHUT OFF AND ENGINE CHECK LIGHT CAME ON. STARTER MOTOR FINALLY DISENGAGED AFTER PUSHING THE START/STOP BUTTON MULTIPLE TIMES. VEHICLE HAS ONLY 20652 MILES ON THE ODOMETER. VEHICLE TAKEN TO THE DEALER WHO ADVISED THAT THE STARTER MOTOR NEVER REMAINED ENGAGED WHILE CRANKING DURING THEIR TEST. DEALER INVOICE REPORTS "CHECK VEH FOR CHECK ENGINE LIGHT ON, HOOK UP TO SCANNER FOUND "DTC P0108". CHECKED FOR FLASH FOUND POWER TRAIN FLASH REPROGRAM PCM THEN RETEST, VEHICLE OK". DEALER MENTIONED NOTHING ABOUT A POSSIBLE TIPM PROBLEM. VEHICLE RAN FINE FOR A WHILE, BUT THE SAME THING OCCURRED SEVERAL MONTHS LATER. SINCE THE SECOND INCIDENT, NO FURTHER PROBLEMS UNTIL YESTERDAY (SEPTEMBER 6, 2014) WHEN THE ENGINE WOULD NOT START AS THE STARTER MOTOR REMAINED ENGAGED AND CONTINUED TO CRANK. THE STARTER MOTOR DISENGAGED AND STOPPED CRANKING WHEN THE START/STOP BUTTON WAS PUSHED, BUT THE SAME THING HAPPENED 5 SUCCESSIVE TIMES WHEN ADDITIONAL ATTEMPTS WERE MADE TO START THE ENGINE. FINALLY, THE VEHICLE STARTED. I GOOGLED THE SYMPTOMS AND LEARNED ABOUT THE ONGOING PROBLEM WITH THE TIPM INVOLVING THE 2011 JEEPS. I'VE RECENTLY RECEIVED TWO RECALL NOTICES FROM CHRYSLER FOR "P36 / NHTSA 14V-391 AND 154" (LAMP WIRING AND BRAKES), BUT NOTHING REGARDING THE TIPM PROBLEM. I NOW HAVE A LACK OF CONFIDENCE IN MY JEEP. *TR

Mileage: 20,650

MY JEEP WAS HAVING PROBLEMS STARTING FOR 3 WEEKS NOW BUT THE DEALER COULDN'T LOOK AT IT UNTIL 9/9/14 ON TUESDAY 9/2/14 IT STALLED WHILE DOING 55 MPH ON THE LONG ISLAND EXPRESSWAY, I WAS ABLE TO COAST TO THE SHOULDER AND ABLE TO GET THE CAR STARTED AFTER ABOUT A DOZEN TRIES. I CALLED THE DEALER AND TRIED TO GET IN EARLIER BECAUSE ON MY CONCERN ABOUT SAFETY. THEY TOLD ME I WAS LUCKY I STILL HAD THE APPOINTMENT THAT I HAD BECAUSE THEY ARE OVERBOOKED. IT WOULD NOT START AT ALL ON FRIDAY 9/5/14 I HAD IT TOWED TO ANOTHER DEALER THAT DIAGNOSED IT AS A FAULTY TIPM. AND IT WOULD COST ME 1098 TO FIX BECAUSE THE WARRANTY WILL NOT COVER IT. AFTER LOOKING UP THE PROBLEM I SEE THAT THIS IS A SERIOUS ISSUE WITH MY MODEL. THIS IS A SERIOUS PROBLEM WITH THE ENGINE STALLING AT SPEED. CHRYSLER SHOULD FIX THIS FOR FREE! *TR

Mileage: 64,000

VEHICLE WILL STALL AT ANY SPEED WITHOUT ANY PRIOR WARNING CAUSING LOSS OF STEERING AND BRAKING. THE VEHICLE HAS TO COME TO A COMPLETE STOP TO BE STARTED AS IT IS A PUSH BUTTON START AND IT HAS TO BE IN PARK WITH FOOT ON BRAKE. STARTED A CASE NUMBER WITH JEEP, TOOK IT TO SEVERAL JEEP AUTHORIZED SERVICE FACILITIES AND THEY COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE HAD A TIPM (TOTALLY INTEGRATED POWER MODULE) REPLACED AT ABOUT 80,000 MILES. SHOULD HAVE BEEN RECALLED, WAS NOT. JEEP CLOSED THE CASE TELLING US THERE WAS NOTHING THEY COULD DO FOR US AS THEY COULD NOT DIAGNOSE THE PROBLEM. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUES DOCUMENTED STARTING WHEN IT ONLY HAD 50 MILES ON IT. THIS VEHICLE IS NOT SAFE TO DRIVE. *TR

Mileage: 100,000

ENGINE WOULD CRANK BUT WOULD NOT START. REQUIRED REPEATED TRIES AND WOULD THEN START. THIS HAS OCCURRED SEVERAL TIMES SINCE FEBRUARY. SEEMS TO OCCUR AFTER CAR HAS BEEN SITTING FOR A FEW DAYS. RADIO AND AC HAVE ALSO HAVE SOME UNEXPLAINED BEHAVIORS THAT MAY OR MAY NOT BE RELATED. HAVE NOW LEARNED THROUGH NUMEROUS ONLINE COMPLAINTS THAT TIPM MAY VERY WELL BE THE CULPRIT. GOING TO DEALER ON MONDAY. *TR

Mileage: 39,000

WITHIN THE FIRST TWO MONTHS OF OWNING THE VEHICLE, IT DIDN'T WANT TO CRANK (DIDN'T TURN OVER). AFTER TWO ATTEMPTS, IT CRANKED FINE FOR THE NEXT FEW MONTHS. ABOUT A MONTH LATER, SAME THING OCCURED. 09/03/14 SAME TYPE OF INCIDENT OCCURED EXCEPT ETC LIGHT CAME ON. CRANKED AFTER TWO SEPARATE ATTEMPTS. CAR ALARM ALSO RANDOMLY WILL GO OFF IN A PARKING LOT, ESPECIALLY WHENEVER LOCKED, WITH NO OTHER CARS OR INTERFERENCES AROUND (HAPPENS AT LEAST MONTHLY).

Mileage: 60,000

CAR WILL NOT START AND FUEL PUMP WILL NOT SHUT OFF. THE ISSUE IS RELATED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM). *TR

Mileage: 60,225

MY JEEP FAILED TO START ON THE FIRST 4 ATTEMPTS. THIS WAS ONE OF THE MANY TIMES IT HAS FAILED TO START. MY SERVICE TECH TOLD ME IT NEEDS A TIPM, TOTAL INTEGRATED POWER MODULE AND THAT THEY ARE KNOW BY JEEP TO BE DEFECTIVE AND JEEP NEEDS TO RECALL THESE BEFORE THERE ARE ANYMORE ACCIDENTS. I WAS ALSO TOLD IT WILL TAKE WEEKS FOR A REPLACEMENT TIPM DUE TO THE DEMAND OF THE BAD ONES BEING REPLACED. I WAS ALSO TOLD THIS IS AROUND A $1300 REPAIR. I BOUGHT A EXTRA 5 YEARS WARRANTY AND NOW NEED TO GET A RENTAL AND HAVE IT FIXED BEFORE IT LEAVES ME STRANDED ALONG THE ROAD. *TR

Mileage: 44,680

DRIVING HOME FROM WORK ON A FRIDAY AFTERNOON, WHILE MAKING A TURN IN RESIDENTIAL AREA, THE ENGINE CUT OFF AND THE STEERING LOCKED UP. THE RADIO, INSTRUMENT PANEL AND A/C WERE ALL STILL ON, SO DID NOT IMMEDIATELY REALIZE THE ENGINE WAS OFF. WAS ABLE TO RESTART AFTER PUTTING VEHICLE INTO PARK. FORTUNATELY, NO OTHER VEHICLES WERE BEHIND ME OR COULD HAVE BEEN WORSE. DEALER NOT ABLE TO FIND WHAT WAS WRONG SINCE THEY COULD NOT REPLICATE IT, SO WAS NOT ABLE TO REPAIR PROBLEM. HAS NOT RECURRED, BUT NOW VERY SCARY DRIVING, NOT KNOWING IF IT WILL HAPPEN AGAIN. *TR

Mileage: 22,000

ON AUGUST 14, 2014 MY 2011 JEEP GRAND CHEROKEE WOULD NOT START. OVER THE NEXT TWO WEEKS THE STARTING ISSUED GOT CONTINUALLY WORSE. THE DAY I TOOK IT INTO THE SHOP TO HAVE LOOKED AT IT TOOK 8 TO 12 TIMES TO START. THE VEHICLE WILL CRANK BUT NOT START. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTING AND FOUND NO FUEL PRESSURE WHEN NOT STARTING. TECHNICIAN FOUND FUEL PUMP NOT BEING TURNED ON WHEN KEY IS TURNED. TECHNICIAN INSTALLED A RELAY OVERLAY HARNESS FOR TIPM CIRCUIT. DIAGNOSIS - FAULTY TIPM. *TR

Mileage: 36,288

VEHICLE WOULD NOT START DUE TO FAILED TOTALLY INTEGRATED POWER MODULE. THE TIPM WOULD NOT SEND POWER TO THE FUEL PUMP AND ENGINE WOULD NOT START. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT FAILS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR

Mileage: 82,238

DURING THE COLD WINTER MONTHS IN NYC THE VEHICLE FAILED TO START AFTER A FEW ATTEMPTS IT DID ACTUALLY START. THE REAR DOOR LATCH OPENS BUT THE DOOR DOESN'T ACTUALLY OPEN SO I NEED TO GET OUT AND OPEN THE DOOR AND CLOSE IT TO REMOVE THE DOOR OPEN SYMBOL ON MY DASHOBOARD. THEN THE DOOR WILL DO THE SAME THING 3 OR 4 TIMES IN A ROW. ALSO THE REAL GLASS WINDOW DOESNT OPEN, BUT THEN WILL OPEN ON ITS OWN FOR NO REASON. *TR

Mileage: 26,000

ABOUT A MONTH AGO, MY JEEP HAD PROBLEMS STARTING. WHEN PUSHING THE START BUTTON, IT WOULD JUST TURN OVER AND OVER BUT FAIL TO FIRE UP. SHUT IT OFF, WAIT, RESTART THE PROCESS IS THE ONLY WAY TO FINALLY GET IT TO START. THE PROBLEM NOW HAS PROGRESSED TO ALMOST EVERY TIME AND 5-6 X TO FINALLY START. I KNOW THIS SITE WANTS ME TO LOG EACH INCIDENT SEPARATELY, BUT I'D BE DOING THAT 5X A DAY...UGH! NOT LOOKING FORWARD TO A $1200+ REPAIR FOR A KNOWN ISSUE! MAY BE MY LAST JEEP IF THEY DON'T FIX IT! I HAVE BEEN TOLD IT'S A FAULTY TIPM, THAT IT'S A KNOWN ISSUE, YET IT AM STILL RESPONSIBLE FOR THE REPAIR. *TR

Mileage: 51,000

WHEN I TRY TO START MY VEHICLE, IT WILL ATTEMPT TO TURN OVER BUT WILL THEN TURN ITSELF OFF. AFTER READING ONLINE, IT SEEMS THAT THERE IS A FAULTY TIPM THAT IS CAUSING THE PROBLEM. I HAVE READ THAT IT ALSO CAUSES ELECTRICAL MALFUNCTIONS, AND STALLING AT RANDOM TIMES WHILE DRIVING. THIS CAUSES A VERY BIG CONCERN FOR ME; AS IT COULD BE VERY DANGEROUS FOR MY VEHICLE TO STALL AT INTERSTATE SPEEDS OR WHILE TURNING AT AN INTERSECTION. *TR

Mileage: 74,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,887.

Mileage: 68,887

PROBLEM STARTED A FEW MONTHS AGO WITH MY 2011 JEEP GRAND CHEROKEE. THE VEHICLE WOULDN'T START WITH THE PUSH BUTTON NOR THE KEY. THE PROBLEM PROGRESSIVELY GOT WORSE TO THE POINT OF TAKING UP TO TEN MINUTES TO CRANK THE JEEP. WOULD TURN THE IGNITION TO "RUN" FOR SEVERAL MINUTES BEFORE THE VEHICLE WOULD START. ONCE THE REPAIR SHOP LOCATED THE SOURCE OF THE PROBLEM, THE JEEP WOULDN'T CRANK AT ALL. HAD TO REPLACE THE TIPM TO THE TUNE OF $1200.00 AND TWO WEEKS IN THE REPAIR SHOP. *TR

Mileage: 86,000

VEHICLE WOULD NOT CRANK OVER WHEN ATTEMPTED TO START. AFTER SEVERAL ATTEMPTS, VEHICLE EVENTUALLY STARTED. FLASH UPDATES WERE PREVIOUSLY PERFORMED ON THE VEHICLE TO ADDRESS THIS ISSUE; HOWEVER, UPDATES DID NOT PREVENT ISSUE. DEALERSHIP DIAGNOSED PROBLEM AS FAULTY TIPM. TIPM REPLACED. *TR

Mileage: 54,249

AFTER MUCH RESEARCH, I HAVE FOUND THAT MY TIPM IS BAD. MY VEHICLE STARTED EXPERIENCING ISSUES WITH STARTING AND STALLING IN JANUARY OF 2014 (@ JUST OVER 30K MILES). INITIALLY I DID NOT THINK MUCH OF THE PROBLEM AS IT WAS IN JANUARY AND COLD HERE IN COLORADO. THE PROBLEM MILDLY CONTINUED IN FEB AND MARCH... FAST FORWARD TO JULY 2014 AND THE PROBLEM BECAME MORE PREVALENT. I FINALLY HAVE AN APPOINTMENT WITH THE LOCAL DEALERSHIP TO LOOK AT THE PROBLEM (TOMORROW - 28AUGUST2014). IT IS NOW A DAILY OCCURRENCE THAT MY VEHICLE WILL NOT START WITHOUT MANY ATTEMPTS AND ONCE IT DOES START, IT STALLS AND THE ENGINE TURNS OFF. *TR

Mileage: 30,134

FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT NEEDED REPLACEMENT. VEHICLE WOULD NOT START. REPAIR COST $1350. DEALER WAS FAMILIAR WITH THE PROBLEM ONCE I MENTIONED THE ISSUE I WAS HAVING AND MENTIONED HE HAD JUST REPLACED ONE IN A DURANGO. I DID A LITTLE ONLINE RESEARCH AND AM FINDING OUT THAT THIS IS A COMMON, EXPENSIVE AND KNOWN CHRYSLER ISSUE. I'M HOPING A RECALL IS CONDUCTED AND THAT OWNERS WHO HAVE HAD TO PAY FOR REPAIRS ARE REIMBURSED. *TR

Mileage: 43,000

I BOUGHT MY 2011 JEEP GRAND CHEROKEE, BRAND NEW... LITERALLY 0 MILES ON IT. BEGINNING AT JUST SHY OF 36,000 MILES IT BEGAN TO INTERMITTENTLY HAVE CRANKING AND STARTING ISSUES. EVERY TIME I WOULD TAKE IT TO THE SERVICE CENTER AT THE DEALERSHIP, THEY COULD NEVER GET THE PROBLEM TO "REPLICATE." AFTER SEVERAL DIAGNOSTIC TESTS COSTING $104.86 EACH, THEY FOUND NOTHING. WHEN THE VEHICLE REACHED 38,902 MILES, AND AFTER THE PROBLEM BECAME MORE RECURRENT THE DEALERSHIP HAD ME TO REPLACE MY KEY FOB BATTERY AND UPDATE THE SOFTWARE IN MY PCM & WCM. ($170.00) THE PROBLEM DIDN'T SUBSIDE, AND I WAS LEFT TO DEAL WITH THE PROBLEM WHICH OCCURRED AT MOST INOPPORTUNE TIMES, BUT ONLY INTERMITTENTLY... UNTIL YESTERDAY. AFTER APPROXIMATELY A DOZEN+ ATTEMPTS TO GET THE JEEP TO CRANK AND START, I TOOK TO YOUTUBE (HTTP://YOUTU.BE/27XKM0FAIWI) WHERE I FOUND THAT I WAS NOT ALONE. NOT ONLY AM I NOT ALONE, I NOW REALIZE WHAT A SYSTEMIC PROBLEM THIS IS AND THAT JEEP/ CHRYSLER/ DODGE MUST CERTAINLY BE AWARE OF IT. I TOOK MY JEEP INTO MY LOCAL TAMPA, FL. DEALER TODAY FULLY EXPECTING TO GET THE RUN-AROUND, AND FOR THE FIRST TIME THEY DIDN'T DISAPPOINT... JUST AS SUSPECTED THEY PASSED THE BUCK. THEY CHARGED ME ANOTHER $104.86 FOR A "DIAGNOSTIC TEST" (WHICH I ALREADY HAD INFORMED THEM OF WHAT THEY'D FIND)! THEY THEN QUICKLY HANDED ME A REPAIR QUOTE OF $1,300+ TAX. I CALLED CHRYSLER'S CUSTOMER ASSISTANCE CENTER (1-800-992-1997) AND I SPOKE WITH A REPRESENTATIVE WHO BASICALLY AFTER A 30 MINUTE CONVERSATION OF EXPLAINING MY SITUATION STATED THAT IF I WOULD HAVE CAUGHT THE UNDIAGNOSED ISSUE AT 36,000 MILES AND WHILE IT WAS UNDER WARRANTY, IT'D WOULD HAVE BEEN COVERED. SO ESSENTIALLY ALL THAT COULD BE DONE WAS FOR ME TO LEAVE MY JEEP WITH THEM FOR WHO KNOWS HOW LONG AND PAY THE ASSESSED FEE. SHE THEN ADDED THAT I COULD FILE A COMPLAINT WITH THE N.H.T.S.A (1-888-327-4236) TO WHICH I DID. *TR

Mileage: 38,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

STALLED ON THE ROAD WHILE DRIVING. TROUBLE CRANKING THE VEHICLE CAR ALARM GOING OFF UNPROVOKED REAR DOOR LOCKS STOPPED WORKING. *TR

Mileage: 156,000

TIPM PART NEEDS REPLACING-FAULTY PART. VEHICLE WILL NOT CRANK. *TR

Mileage: 67,000

HIGHWAY DRIVING......VEHICLE SHUTS OFF......NO WARNING......NO IDIOT LIGHTS.....NO BRAKES......HAPPENED TWICE......TWO DIFFERENT CHRYSLER DEALERS SAY THERE IS NOTHING WRONG......NEW YORK TIMES ARTICLE SAYS THAT CHRYSLER IS "LOOKING INTO THE PROBLEM".....AT A HIGH RATE OF SPEED I HAVE TWICE HAD TO MUSCLE THE CAR OFF THE ROAD AND DRIFT TO A STOP IN ORDER TO APPLY THE BRAKE TO RESTART THE ENGINE.....I HOPE I DON'T BECOME A STATISTIC....... *TR

Mileage: 80,000

I HAVE A 2011 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 32K MILES. I BEGAN SEEING AN ISSUE SEVERAL WEEKS AGO WHERE THE ENGINE WOULD CRANK BUT WOULDN'T START (USING PUSH BUTTON STARTER). EVENTUALLY IT WOULD START. OVER THE LAST SEVERAL WEEKS THE PROBLEM HAS INTERMITTENTLY REAPPEARED BUT SEEMS TO BE GETTING WORSE AS IT'S TAKING LONGER TO START ONCE THE ISSUE IS SEEN. I'VE NOTICED THAT IF I USE THE KEY INSTEAD OF THE PUSH BUTTON IT'LL START RIGHT AWAY. IN WHAT I INITIALLY THOUGHT WAS UNRELATED I ALSO EXPERIENCED THE ENGINE SIMPLY CUTTING OFF WHILE DRIVING. FORTUNATELY I WAS ONLY DRIVING ABOUT 5 MPH ON BOTH OCCASIONS IN WHICH THIS OCCURRED. PLEASE CONTACT ME IF ANY ADDITIONAL DETAILS ARE REQUIRED. THANK YOU, *TR

Mileage: 32,000

IT BEGAN A COUPLE OF WEEKS PRIOR TO 8/14/14 WHERE THE CAR WOULD TAKE SEVERAL TRIES TO START. I WOULD PRESS THE START BUTTON AND THE CAR WOULD NOT TURN OVER AND START. FINALLY ON 8/14/14 IT WAS AT IT'S WORST TAKING MANY MORE TRIES AND BARELY STARTED WHEN I LEFT WORK AND AGAIN PICKING UP MY CHILD FROM SCHOOL. I MADE IT HOME BUT IT WOULDN'T START AGAIN AFTER THAT. WE HAD THE CAR TOWED TO THE DEALERSHIP ON 8/19/14. WE WERE INFORMED ON 8/20/14 THAT IT WAS AN ELECTRICAL ISSUE THAT NEEDED TO BE REPLACED COSTING $1300. THE ITEMS REPAIRED AS LISTED ON THE INVOICE WERE TIPM KIT TIP 080350 AND CORE RETURN. *TR

Mileage: 35,842

AFTER SEVERAL ATTEMPTS AT STARTING THE VEHICLE WITH THE PUSH BUTTON START AND IT WOULD NOT TURN OVER. AT FIRST, THE TIRE PRESSURE INDICATOR LIGHT WAS COMING ON. I TOOK IT TO DISCOUNT TIRES AND THEY SAID THE AIR PRESSURE ON ALL 4 VEHICLES WAS FINE. TWO DAYS LATER, TIRE PRESSURE INDICATOR CAME ON AGAIN. ONCE I WAS LEAVING WORK, I ATTEMPTED TO START VEHICLE AND AFTER ABOUT 5 TRIES, IT FINALLY STARTED. AT THIS POINT I WAS A BIT LEERY AND DECIDED TO DRIVE THE VEHICLE TO JEEP DEALER AND HAVE THEM CHECK IT OUT. AT THE TIME THE REP STATED THAT HE COULD NOT LOOK AT THE VEHICLE UNTIL MONDAY BECAUSE HE TWO DAYS BEHIND. AFTER DESCRIBING TO HIM WHAT WAS GOING ON, HE INDICATED THAT THE STARTER SEEMED TO BE STICKING AND HE WOULD NOT RECOMMEND THAT I CONTINUE TO DRIVE THE VEHICLE FOR SAFETY THAT IT MAY STALL WHILE DRIVING. I DROVE THE CAR HOME AND PARKED IT. THE NEXT DAY, I TRIED TO START THE VEHICLE TO DROP IT OFF AT THE DEALER. NO LUCK. AFTER SEVERAL ATTEMPTS, I GAVE UP AND ENDED UP GETTING A RENTAL FOR THE WEEKEND. AFTER EXTENSIVE RESEARCH ON THE INTERNET IT APPEARS TO BE A FAULTY PART IN THE VEHICLE THAT HAS ENFORCED A CLASS ACTION LAW SUITE FROM SEVERAL CHRYSLER, JEEP AND DODGE OWNERS. PREDOMINATELY OWNERS OF THE 2011 JEEP GRAND CHEROKEE. THE VEHICLE IS STILL NOT REPAIRABLE, AND I DON'T SEE THE POINT IN TOWING IT TO THE DEALER AND PAY THEM $100 TO DIAGNOSE THE PROBLEM HAS BEEN DECLARED A NATIONWIDE ISSUE. I TOO AM A DEDICATED JEEP CUSTOMER AND REALLY WANT TO STAND BEHIND THE PRODUCT, HOPEFULLY THIS WON'T TURN INTO A GM ISSUE. *TR

Mileage: 58,880

I BEGAN HAVING DIFFICULTIES STARTING MY VEHICLE ABOUT A WEEK AGO, THE ENGINE WOULD CONTINUALLY TURN OVER WITHOUT ACTUALLY STARTING (PUSH BUTTON START). EACH TIME I WOULD HAVE TO PRESS THE START BUTTON MULTIPLE TIMES AND LET THE VEHICLE CYCLE THROUGH MULTIPLE FAILED ATTEMPTS UNTIL THE ENGINE WOULD FINALLY START. HOWEVER, THIS MORNING, AFTER CYCLING THROUGH MULTIPLE ATTEMPTS AND GETTING THE VEHICLE TO START, THE ENGINE SHUT OFF WHILE I WAS DRIVING. AFTER THE ENGINE SHUT OFF THE DASHBOARD READ AS IF IT WAS STILL RUNNING. I WAS UNABLE TO START THE VEHICLE AFTER THAT AND HAD TO PUSH IT OUT OF THE WAY (WAS LUCKILY STILL IN A PARKING LOT). *TR

Mileage: 78,900

MY CAR (SITTING IN THE GARAGE AT A SHOPPING MALL) WOULD NOT START, I TRIED TO START IT 5 TIMES, THEN LET IT SIT A BIT AND TRIED IT AGAIN AND IT STARTED. WENT DIRECTLY TO EASTSIDE CHRYSLER JEEP AND THEY REPAIRED IT FOR ME. IT TOOK A DAY BUT COST ME 1,310.00. I SEE THERE ARE QUITE A FEW CARS WITH THE SAME PROBLEM. MY CAR'S WARRANTY WAS STILL IN EFFECT, BUT THE DEALERSHIP DID NOT HONOR IT. SAYING IT WAS A SECOND OWNER VEHICLE. SORRY, I BOUGHT THE WARRANTY WHEN I BOUGHT IT AND IT SHOULD HAVE BEEN HONORED. NOW KNOWING WHAT I KNOW NOW THAT IT IS A DEFECT IN THE ELECTRICAL SYSTEM, I AM LUCKY I WASN'T STUCK OUT ON THE FREEWAY. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AND THINK THE COMPANY OWES ME A REFUND SINCE MY CAR IS UNDER WARRANTY. *TR

Mileage: 50,493

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED. THE CONTACT MENTIONED THAT THE KEY HAD TO BE TURNED NUMEROUS TIMES BEFORE THE ENGINE RESTARTED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INTEGRATED POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

VEHICLE POWER SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEED, IN ANY AND ALL DRIVING CONDITIONS. NO POWER STEERING, NO POWER BRAKES, NO POWER, NOTHING. THERE IS NO WARNING WHEN POWER GOES OUT. DRIVER CAN BE STRANDED IN MIDDLE OF FREEWAY, OR OFF-RAMP, OR BUSY INTERSECTION. EXTREMELY DANGEROUS. WORSE THAN GM ISSUE. VEHICLE CANNOT BE RESTARTED WITHOUT SHIFTING INTO PARK. 2011 JEEP STALL ON 70MPH FREEWAY REQUIRES DRIVER TO SHIFT INTO PARK BEFORE A RE-START CAN BE ATTEMPTED (NEUTRAL WILL NOT ALLOW ROLLING START). EXTREME DANGER OF HIGH-SPEED REAR END COLLISION. WELL DOCUMENTED ISSUE ON WEB 2011 JEEP GRAND CHEROKEE TIPM. RECALL IS NEEDED FOR THIS SAFETY CRITICAL ITEM. HTTP://GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/ *TR

Mileage: 68,000

CAR MADE GRINDING SOUND WHEN STARTING. WOULDN'T START. TIPM FAILED CAUSING FUEL PUMP TO BURN OUT . ALSO HAD TO REPLACE IGNITION SWITCH. *TR

Mileage: 57,753

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE PUSH BUTTON STARTER WAS ENGAGED. THE VEHICLE WOULD OCCASIONALLY START AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO NOTICED A BURNING SMELL WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE OR REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

I'VE BEEN RESEARCHING ONLINE OF SIMILAR PROBLEMS AND IT ALL POINT TO THE (TIPM). MY CAR DOES NOT START, AND WHEN IT STARTS, IT STALLS RIGHT AWAY. THE TRUCK EVEN STALLED WHILE RUNNING, LUCKILY I WAS GOING LESS THAN 35 MPH WITH VERY LITTLE TRAFFIC, I COULD ONLY IMAGINE IF THIS COULD HAVE HAPPENED WHILE I WAS DRIVING ON THE FREEWAY GOING LIKE 60 MPH. I DRIVE WITH MY WIFE, 2 CHILDREN AND A NEWBORN AND DO NOT WANT TO PUT THEIR LIVES AT RISK BECAUSE OF THIS ISSUE GOING ON FOR A WHILE AND NOBODY SEEMS TO DO ANYTHING ABOUT THIS. NOW FOR SOME REASON SOMETHING IS DRAINING MY BATTERY, I ALREADY REPLACED 2 NEW BATTERIES AND THE PROBLEM STILL PERSISTS. I CANT TAKE IT TO THE DEALER BECAUSE ITS OUT OF WARRANTY AND IT SEEMS TO BE TOO EXPENSIVE TO FIX, AND IM SOMEONE THAT LIVES BY EVERY PAYCHECK AND STILL BARELY AFFORDS TO PAY THIS TRUCK WITH A VERY SERIOUS ISSUE. THIS REALLY NEEDS TO GET REPORTED TO CHRYSLER JEEP AND NEEDS TO IMMEDIATELY BE PUT ON RECALL. MY WIFE DOES NOT WANT TO GET ON THE JEEP GRAND CHEROKEE ANYMORE DUE TO ALL OF THESE ISSUES AND COMPLAINTS GOING ON. I JUST DON'T KNOW WHO TO GO TO. *TR

Mileage: 52,000

VEHICLE WAS TRAVELING ON HIGHWAY AT 55 MPH WHEN IT SUDDENLY STALLED IN TRAFFIC. COULD NOT RESTART AFTER PUSHING TO SIDE OF ROAD. TOWED TO DEALER AND TOLD THAT TOTAL INTEGRATED POWER MODULE HAD FAILED AND NEEDED TO BE REPLACED. *TR

Mileage: 57,035

ON SATURDAY MORNING AFTER PULLING OUT OF A PARKING SPACE MY CAR STALLED AND LOST POWER STEERING. I PUT IT IN PARK AND RESTARTED ENGINE IT WAS FINE. WENT TO OTHER STORE, PARKED IT AND THE SAME THING HAPPENED ONCE I RETURNED TO LEAVE. WHEN I GOT HOME I SHUT OFF THE IGNITION SWITCH AND AFTER APP. 8 SECONDS I HEARD A SOUND COMING FROM BEHIND THE FUSE BOX AREA OR AT LEAST BEHIND THAT AREA . SOUNDED ELECTRICAL "VOOOP, VOOOP" I ALSO NOTICED WHEN GOING UP AN INCLINE AROUND 30 MPH THE CAR HAD A HUGE DELAY, I HAD TO PUSH THE GAS PEDAL PRACTICALLY TO THE FLOOR, AND THAN IT KICKED IN AND ZOOMED OFF. I FELT LIKE I WAS LOOSING POWER AND THAN THE CAR TOOK OFF ON ITS OWN! CRAZY FEELING!!! I FEEL AS THOUGH THE COMPUTER THAT IS IN CHARGE OF THE CAR IS OUT OF WRACK AND THE CAR HAS BECOME INCONSISTENT TO DRIVE BECAUSE OF WHAT COULD OCCUR NEXT. I ALSO LOST BRAKES THIS WINTER WHILE DRIVING DUE TO BRAKE BOOSTER FAILURE WHICH EVENTUALLY BECAME A RECALL. I WAS SCARED THEN AND I'M AFRAID THIS INCIDENT MAY RESULT IN SOMETHING BIGGER AND WORSE. :( *TR

Mileage: 66,421

THE CAR WILL NOT START. THE CAR WILL CRANK AS IF IT IS ABOUT TO START AND THEN WILL NOT START. AFTER SOME TIME, IT MAY START AND THEN APPEARS LIKE FUEL WAS NOT GETTING TO THE ENGINE AND THEN STALL. THEN WHEN I TRY TO START IT AGAIN, IT WOULD NOT START. MY MECHANIC TELLS ME IT IS THE TIPM. COMPLAINTS WITH THE TIPM FOR THE 2011 JEEP GRAND CHEROKEE IS A WELL KNOWN ISSUE. FEEL FREE TO LOOK IT UP ON VARIOUS ONLINE FORUMS. EVEN THE SERVICE DEPARTMENTS AT THE JEEP DEALERSHIP KNOWS THAT TIPM IS A COMMON ISSUE WITH THE CAR. PLEASE INITIATE A RECALL OF THE 2011 JEEP GRAND CHEROKEE FOR THIS PROBLEM. THE TIPM CONTROLS THE POWER / SWITCHING / COMMUNICATIONS AMONGST VARIOUS PARTS OF THE CAR. IT IS EXTREMELY DANGEROUS FOR ANYBODY TO DRIVE THIS CAR WITH A FAULTY TIPM. THANK YOU. *TR

Mileage: 30,175

FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) CAUSED THE CAR TO NOT START AND/OR STALL AFTER IT WAS STARTED. *TR

Mileage: 74,200

SEVERAL ATTEMPTS WERE MADE THROUGHOUT THE DAY TO START MY 2011 GRAND JEEP CHEROKEE AND IT WOULD NOT START, ONLY A CLICKING NOISE. I TOOK IT TO THE DEALER IMMEDIATELY AND THE TIPM IS BAD AND NEEDS TO BE REPLACED. OBVIOUSLY, MY CAR IS ONLY 3 YEARS OLD AND NOT UNDER WARRANTY NOW. THE PART ALONE IS OVER $900.00, WHICH SEEMS QUESTIONABLE THAT SOMETHING WOULD GO BAD SO QUICKLY ON A VEHICLE AND COST SO MUCH TO REPAIR. BESIDES THE COST, THERE ARE SO MANY COMPLAINTS FOR THE SAME ISSUE, AND EVEN MORE SERIOUS WITH THE ENGINE CUTTING OFF WHILE DRIVING. IS SOMEONE GOING TO RECALL THIS ITEM BEFORE SOMEONE GETS HURT OR EVEN KILLED????? I PURCHASED THIS VEHICLE, AND ALL MY PREVIOUS CHRYSLER/JEEP VEHICLES THINKING THEY WERE SAFE FOR MY FAMILY; NOW I'M NOT SO SURE. DO THE RIGHT THING AND RECALL THE TIPM! IN ADDITION, I HAVE MADE SEVERAL ATTEMPTS TO GET THE BRAKE BOOSTER REPAIRED DUE TO THE RECALL AND THE PARTS ARE STILL NOT IN. THIS HAS BEEN GOING ON FOR MONTHS NOW. *TR

Mileage: 39,000

THE CAR WILL STALL/WON'T TURNOVER WHEN YOU GO TO START IT. *TR

Mileage: 40,032

BAD TIPM, NO VOLTAGE TO FUEL PUMP CAR WONT START, CAR STALLS ON ROAD. NOT SURE IF AIR BAGS WILL WORK. *TR

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO GET THE VEHICLE TO START. THE DEALER STATED THAT THE TOTAL INTEGRATED CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

THE TIPA IS DEFECTIVE AND THE FUEL PUMP WON'T TURN ON, THEREFORE MY CAR IS UNABLE TO START. I HAVE TO PAY $1300 TO REPAIR THIS AS THE CAR IS NOW OUT OF WARRANTY. I HAVE DONE RESEARCH AND LEARNING THIS IS AN EXTREMELY COMMON DEFECT IN THE JEEPS. *TR

Mileage: 43,000

OUR JEEP REQUIRES THE TOTALLY INTEGRATED POWER MODULE (TIPM) TO BE REPLACED. THIS SYSTEM STARTS THE CAR. IT IS EXTREMELY UNSAFE FOR A MOTORIST TO BE STRANDED WITHOUT THE VEHICLE BEING ABLE TO START. *TR

Mileage: 56,550

THE JEEP WOULD NOT START ON THE FIRST TRY. IT EITHER CRANKS AND CRANKS AND NEVER TURNS OVER, OR IT TURNS OVER BUT NEVER REACHES A GOOD IDLE STATE AND JUST SHUTS OFF. AFTER A FEW ATTEMPTS, IT WOULD FINALLY START AND BE OK UNTIL THE NEXT TIME I LEAVE IT ALONE FOR AN EXTENDED PERIOD. I BELIEVE THE SYMPTOMS I AM EXPERIENCING ARE THE SAME AS THOSE THAT HAVE BEEN REPORTING A PROBLEM WITH THE TIPM, WHICH SEEMS TO BE A VERY PRICEY ITEM THAT JEEP (CHRYSLER) KNOWS IS FAULTY AND HAVE DONE NOTHING ABOUT. NOT TO MENTION THAT IT IS ALSO AN ITEM THAT IS ON NATIONAL BACK ORDER WITH A CLASS ACTION LAWSUIT FILED AS WELL. *TR

Mileage: 49,378

WHEN STARTING THE JEEP, IT MADE A VIOLENT SHUTTER AND WOULD NOT COMPLETELY START. AFTER MULTIPLE ATTEMPTS AT TRYING TO START AND THEN STOPPING, THE JEEP FINALLY STARTED SUCCESSFULLY. I CONTACTED THE LOCAL JEEP DEALER WHO STATED THAT UNLESS THE STOP ENGINE LIGHT CAN ON, WHICH WOULD GIVE THEM A CODE TO CHECK, THEY WOULD NOT BE ABLE TO IDENTIFY THE PROBLEM. I MENTIONED ISSUES WITH THE TIPM MODULE THAT I HAD READ ABOUT ON THE INTERNET. THEY STATED THEY WERE NOT AWARE OF ANY ISSUES. BEGINNING AROUND JULY 15, 2014, THE JEEP STARTED DOING THE SAME THING AGAIN. NOT EVERY TIME WHEN STARTING BUT PROGRESSIVELY MORE OFTEN UNTIL ON JULY 28, 2014, IT WOULD NOT START AT ALL. AFTER ATTEMPTING FOR ABOUT 30 MINUTES, I WAS ABLE TO GET THE JEEP STARTED AND DROVE TO THE DEALER FOR REPAIR. THIS TIME THEY IDENTIFIED THE TIPM MODULE AS THE PROBLEM, AND THAT THERE WAS A NEED TO WIRE AN EXTERNAL RELAY AROUND THE MODULE SO THAT THE FUEL PUMP RECEIVED POWER. THIS IS CLEARLY A MANUFACTURING DEFECT SINCE IT IS AFFECTING SO MANY CARS AND JEEP NEEDS TO ANNOUNCE A RECALL TO FIX THIS DEFECT AND ALSO TO REIMBURSE OWNERS WHO HAVE HAD REPAIRS MADE. *TR

Mileage: 45,000

WHEN TRYING TO START MY JEEP ON FRIDAY 7/25 I FOUND THAT WHEN I PUSH THE START BUTTON THE VEHICLE WOULD NOT TURN OVER. IT WOULD ENGAGE AND ATTEMPT TO TURN OVER BUT WOULD NOT START. I TESTED THE BATTERY AND IT READ TO BE NORMAL AND UPON FURTHER REVIEW I FOUND MANY OTHER CONSUMERS HAD THE SAME PROBLEM, THE VEHICLE WOULD RANDOMLY NOT START. THIS HAPPENS TO ME ABOUT ONCE A MONTH SINCE WE PURCHASED IT IN MARCH OF 2014. I'VE READ FROM OTHERS THERE IS AN ISSUE WITH THE TIPM WHICH WILL CAUSE THE VEHICLE TO NOT START OR COMPLETELY STALL OUT WHILE DRIVING WHICH DID OCCUR ONE TIME TO ME IN JUNE ON A TRIP FROM OHIO TO MARYLAND! *JS

Mileage: 46,034

THE ENGINE WILL CRANK BUT WILL NOT TURNOVER. IT APPEARS THAT IT IS NOT GETTING FUEL. AFTER RESEARCH ON THE INTERNET, WE IDENTIFIED THE TIPM ISSUE. I TESTED THE FUEL PUMP RELAY AND IT IS NOT RELIABLY SENDING POWER TO THE FUEL PUMP. THE RELAY CANNOT BE INDIVIDUALLY REPLACED, THE WHOLE TIPM NEEDS TO BE REBUILT OR REPLACED. *TR

Mileage: 50,000

TIPM COMPUTER BOARD/MODULE DEFECT...KNOWN DEFECT TO THE MANUFACTURER (POOR PART PRODUCT WITH HIGH CHANCE OF FAILURE). JEEP STALLED OUT ON ROAD SEVERAL TIMES WITH KIDS IN CAR...PART IS ON A NATIONAL BACKORDER AND STILL NO RECALL FOR OWNERS. *TR

Mileage: 49,000

DIFFICULTY TO START THE VEHICLE AND IS RELATED WITH THE TIPM. *TR

Mileage: 43,200

THE ALTERNATOR FAILED AND THE TIPM ALSO. THERE IS NO CHARGING LIGHT IN THE DASH SO IT WAS IMPOSSIBLE TO KNOW THERE WERE A PROBLEM SINCE THE BATTERY WAS DEAD AND THE ENGINE STALL. AFTER THAT, THERE WERE NO LIGHT, NO POWER BRAKE AND THE CAR WON'T START ANYMORE. EVEN AFTER REPLACING THE ALTERNATOR ( WHICH IS COST 1000 EACH.) THE ALTERNATOR DO NOT CHARGE BECAUSE THE TIPM FAILED TOO. OVERALL, IT COST 2200$ TO REPAIR AND I LOST MY CAR FOR 4 WEEKS ! *TR

Mileage: 53,500

FAILURE OF THE TIPM. *TR

Mileage: 92,000

PROBLEM STARTING THE JEEP THE TIPM MAL-FUNCTIONING. NOT ABLE TO START THE CAR ON A REGULAR. SEEING MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. *TR

Mileage: 74,000

VEHICLE DOES NOT CRANK, CRANKS BUT SUDDENLY LOSES POWER, SHUTSOFF LOSING POWER BRAKES, POWER STEERING AND CONTROL. *TR

Mileage: 180,000

VEHICLE BEGAN EXPERIENCING SPORADIC AND INTERMITTENT HARD CRANK STARTS AS WELL AS PARTIAL STALLING WHILE TRAVELING. WHEN PLACING THE KEY/PUSH BUTTON TO THE "ON" POSITION, THE FUEL PUMP WOULD ENGAGE, BUT WAS QUICKLY FOLLOWED BY A "CLICK" NOISE, WHICH SHUTOFF THE FUEL PUMP. EVENTUALLY, AFTER 6-12 ATTEMPTS, THE FUEL PUMP WOULD ENGAGE LONG ENOUGH TO ALLOW THE VEHICLE TO START. WHILE TRAVELING, RPMS WOULD SUDDENLY DROP, TYPICALLY WHILE BRAKING/SLOWING FROM TRAVELING. AFTER PROGRESSIVELY GETTING WORSE AND MORE CONSISTENT, VEHICLE TAKEN TO DEALERSHIP. INITIAL DIAGNOSIS WAS A FAILING FUEL PUMP. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT THE ELECTRICAL RELAY TO THE FUEL PUMP, A PART OF THE TIPM, WAS SHORTING AND PREMATURELY FAILING. A BYPASS RELAY WAS RE-WIRED AND SEEMS TO HAVE CORRECTED THE PROBLEM. *TR

Mileage: 74,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STRUGGLES TO START. *SMD THE CONSUMER STATED THE VEHICLE WOULD CRANK, BUT NOT TURN OVER. AFTER MULTIPLE ATTEMPTS, THE VEHICLE FINALLY STARTED. WHILE AWAITING THE DEALERS DIAGNOSIS, THE CONSUMER DID SOME RESEARCH AND DISCOVERED THE COMMON CAUSE SEEMED TO BE THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE DEALER CONFIRMED, THE PROBLEM WAS INDEED THE (TIPM).

VEHICLE WOULD NOT START; REPEATED ATTEMPTS TO START VEHICLE (5 TIMES) AND NO SUCCESS - VEHICLE STARTED ON THE 6TH ATTEMPT. THIS PROBLEM HAS REOCCURRED SEVERAL TIMES SINCE THE INITIAL PROBLEM. THE VEHICLE WILL BE TAKEN TO THE DEALER ON 07/07/2014. *JS

Mileage: 35,100

A CHRYSLER JEEP AND DODGE DEALERSHIP IN ORLANDO REPLACED THE FACTORY INSTALLED TIPM IN MY 2011 JEEP GRAND CHEROKEE OVERLAND WITH 58,000 MILES TODAY AT A COST TO ME OF $1230. THE TIPM CONTROLS AND DISTRIBUTES POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE. THEY HAD ONE IN STOCK, AND AFTER A LITTLE RESEARCH ONLINE I DISCOVERED A WIDESPREAD ISSUE WITH MANY OTHER 2011 GRAND CHEROKEES. MANY OF THE OTHER COMPLAINTS CITE FAULTY TIPM DEVICES FAILING WHILE THE CAR WAS TRAVELING IN EXCESS OF 65 MPH CAUSING THE CAR TO COME TO A SUDDEN STOP. OTHERS MENTION LIGHTS FAILING AND OTHER ELECTRICAL FAILURES. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS THAT I'VE EASILY FOUND ONLINE. I'M WRITING TO ASK YOU TO PLEASE INITIATE A RECALL OR SOME INITIATIVE THAT WILL REIMBURSE CONSUMERS THAT UNKNOWINGLY PURCHASED VEHICLES WITH A FAULTY TIPM. THE 2011 GRAND CHEROKEE OVERLAND OWNERS HAVE BEEN WRONGED. *TR

Mileage: 58,200

THIS IS THE SECOND TIME IN SIX MONTHS THAT I HAVE HAD A MAJOR PROBLEM WITH MY KEY FOB AFFECTING MY ENGINE. I AM AFRAID THIS MAY BE AN IGNITION SWITCH PROBLEM BUT THE DEALER KEEPS TELLING ME IT'S THE KEY FOB BATTERY. THE FIRST TIME MY CAR WOULD NOT START AND THE ENGINE WAS DEAD. THEY REPLACED BOTH KEY FOBS 6 MONTHS AGO AND TOLD ME THEY WERE DEFECTIVE. THIS TIME WHEN I PUSHED THE BUTTON THE ENGINE MADE A SCREECHING RATTLING SOUND, THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT TURN OFF. EVENTUALLY IT DID AND I TRIED IT AGAIN AND THE SAME THING HAPPENED. THE CAR WAS TOWED 30 MILES TO THE DEALER AND THEY TOLD ME THE KEY FOB BATTERY NEEDED TO BE REPLACED. I ASKED THE SERVICE TECHNICIAN IF THEIR COMPUTER SHOWED THAT MY ENGINE LIGHT CAME ON AND HE AGREED BUT TOLD ME THAT THEY COULD NOT FIND THE PROBLEM, OTHER THAN THE KEY FOB BATTERY. I TOLD THEM BOTH KEY FOBS WERE NEW. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND IT ONLY HAS 11,605 MILES ON IT. HOW ON EARTH CAN A KEY FOB CAUSE ENGINE PROBLEMS? I MAY NOT BE AN EXPERT ON CARS BUT I'M NOT STUPID. I BELIEVE IT MAY BE SOMETHING TO DO WITH THE IGNITION. I HOPE JEEP FIXES THIS BEFORE THERE ARE ANY ACCIDENTS OR DEATHS. I NOW FEEL I AM FORCED TO PURCHASE AN EXTENDED WARRANTY FOR OVER $2,100.00 BECAUSE I'M AFRAID OF WHAT MIGHT HAPPEN WHEN MY FACTORY WARRANTY EXPIRES NEXT MONTH. I DON'T THINK I WOULD EVER BUY A NEW CAR AGAIN. THE OLD ONES SEEM MORE RELIABLE. I AM AFRAID TO DRIVE THIS CAR NOW, KNOWING IT HAS ELECTRICAL ISSUES THAT THE DEALER CAN'T SEEM TO FIND THE REASONS WHY. KEY FOB BATTERY? I FIND THIS VERY HARD TO ACCEPT. I WOULD LIKE THE OLD KEY IGNITION - I DON'T TRUST THESE PUSH BUTTON IGNITIONS. MY 2011 JEEP IS STILL AT THE DEALER BUT THEY HAVE TOLD ME IT'S READY FOR PICK UP. *TR

Mileage: 11,605

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE IGNITION STARTED. THE FAILURE WAS INTERMITTENT AND BECAME PROGRESSIVELY WORSE OVER A PERIOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TOTALLY INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.

Mileage: 36,000

I HAVE TRIED TO START MY CAR SEVERAL TIMES WITH JUST CONTINUOUS CRANKING. I CALLED TWO DIFFERENT JEEP DEALERSHIPS AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. YESTERDAY, I WAS DRIVING DOWN THE STREET AT 55 MPH WITH MY 5 MONTH OLD IN THE CAR AFTER DAYCARE- AND MY CAR JUST SHUT OFF WHILE DRIVING AND I ALMOST CRASHED INTO THE PERSON IN FRONT OF ME!!!! VERY SCARY. I HAD TO SWERVE TO MISS THE PERSON IN FRONT OF ME BECAUSE THE BRAKES AND CAR WERE NOT WORKING- JUST COMPLETELY SHUT OFF. I FINALLY GOT IT STARTED AGAIN AND GOT TO A SAFE LOCATION. I THEN HAD IT TOWED. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON ISSUE WITH 2011 JEEP GRAND CHEROKEES AND CHRYSLER REFUSES TO DO A RECALL ON THIS. ARE THEY INSANE?!!! WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. IF THE CAR IS NOT UNDER WARRANTY- THE PRICE TO FIX THE ISSUE IS $1300+. I JUST PURCHASED THIS CAR IN NOVEMBER OF 2013 BECAUSE I THOUGHT IT WOULD BE SAFE FOR ME AND MY NEW BABY. NOW I HAVE TO DISH OUT $1300 BECAUSE OF A FAULTY PART THAT CHRYSLER REFUSES TO FIX? THEY ARE VERY AWARE OF THE TIPM NOT PERFORMING ON THESE MODELS- PLEASE RESEARCH ALL THE FORUMS THAT TALK ABOUT THIS. THERE IS ALREADY LAWSUITS PENDING. PLEASE ADVISE ON WHAT TO DO AT THIS POINT. I DO NOT HAVE THIS KIND OF MONEY TO FIX A CAR WITH 39000 MILES ON IT. I WILL NEVER PURCHASE A JEEP OR CHRYSLER AGAIN. *TR

Mileage: 39,200

VEHICLE DIES FROM NO REASONS, ALSO FAILS TO START AT TIMES. *TR

Mileage: 50,000

PURCHASED 2011 JEEP GRAND CHEROKEE OVERLAND USED IN SUMMER OF 2012. 3RD JEEP AND HAVE STAYED WITH JEEP BECAUSE FELT THEY WERE A SAFE RELIABLE CAR. SHORTLY AFTER PURCHASE THE CAR WOULD SOUND LIKE IT WAS "COMPUTING" NEAR THE ENGINE--WHILE OFF AND KEY NOT NEAR CAR. TOLD THIS WAS NORMAL. ALARM STARTED TO GO OFF FOR NO REASON, DAY TIME RUNNING LIGHT ON DRIVER SIDE STOPPED WORKING (NOT BULB) AND STARTED WORKING A FEW DAYS LATER ON ITS OWN. CAR NO START OR HARD START SEVERAL TIMES. CHECK ENGINE LIGHTS ON AND OFF, KEY NOT FOUND, ETC. 5/19/14 EXITING HIGHWAY AT APPROX. 75 MPH (59,000 MILES) BRAKES DON'T WORK. CAR SLOWS BUT WON'T STOP. NO LIGHT ILLUMINATED FOR BRAKE PROBLEM. IT WAS PETRIFYING. CALLED DEALER IN MORNING AND THEY INDICATED NOT WARRANTY AND NOT RECALL SO ORDERED BRAKE BOOSTER FROM DEALER AND REPLACED. WAS WITHOUT VEHICLE FOR SEVERAL DAYS. 5/28/14 DRIVING APPROX. 75 ON HIGHWAY--DASH LIGHTS FLASH, CAR SHAKES AND SHUDDERS UNCONTROLLABLY, SCREEN READS SERVICE AIR SUSPENSION SYSTEM AND ETC CODE. EXIT HIGHWAY CAR HAS NO SUSPENSION. STOP MAKE PHONE CALL AND RESTART CAR AND NO LIGHTS, WARNINGS, AND SUSPENSION BACK. DRIVING 35 MPH ON BUSY CITY STREET (IN FRONT OF SCHOOL) CAR DASH FLASHES AND GOES BLACK--A RED LIGHTNING BOLT APPEARS AND THE CAR SHUTS OFF WHILE DRIVING. NO BRAKES, POWER STEERING, HAZARD LIGHTS, SUSPENSION, ETC. I WAS TERRIFIED! PUSHED DOWN ACCELERATOR AND CAR STARTS BACK UP (SIMILAR TO DEPRESSING GAS PEDDLE ON GOLF CART). TOOK TO DEALER AND THEY REPLACED A BRAKE SENSOR AND THE SUSPENSION WORKED. SAID THEY COULD NOT REPLICATE THE CAR SHUTTING OFF WHILE DRIVING. TIPM MUST BE THE CAUSE BASED ON 1000S OF OWNERS COMMENT. FILED COMPLAINT WITH CHRYSLER TODAY. FRIGHTENED FOR MY SAFETY AND THE SAFETY OF OTHER CARS, PEOPLE, ETC. DRIVE OVER 100 MILES PER DAY ON HIGHWAY. CAN'T OBTAIN TIPM PART. MUST USE CAR TO WORK BUT SAFETY CONCERNS WITH DRIVING. *TR

Mileage: 34,000

THE HEATER/AC BLEND DOOR IS BROKEN: THE DRIVER'S SIDE GETS AC BUT THE PASSENGER SIDE ONLY RECEIVE HOT AIR. THIS IS A VERY COMMON PROBLEM WITH THIS MODEL JEEP. THE DEALER REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY. THE VEHICLE IS 2 MONTHS OUT OF WARRANTY AND HAS 30,120 MILES. JEEPS DENIES THIS IS A COMMON PROBLEM, AND YET THE INTERNET IS FILLED WITH JEEP BLEND DOOR COMPLAINTS. *TR

Mileage: 30,120

THE AIR CONDITIONING PRODUCES COLD AIR ON THE DRIVER'S SIDE BUT PRODUCES HOT AIR ON THE PASSENGER SIDE. THE HEATER BEND DOORS ARE BROKEN. THIS IS A COMMON PROBLEM WITH JEEPS. MY VEHICLE IS 38 MONTHS OND, 2 MONTHS OUT OF WARRANTY WITH 30,120 MILES. JEEP REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY, AND EVEN DENIES THAT BEND DOOR FAILURES ARE A COMMON PROBLEM WITH JEEPS, EVEN THOUGH THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THE PROBLEM. *TR

Mileage: 30,120

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED INTEGRATED POWER MODULE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,953.

Mileage: 77,000

ENGINE TURNS OVER BUT WONT START.AFTER DOING RESEARCH ONLINE,I BELIEVE THE PROBLEM IS THE TIPM. I HEARD THE ENGINE CAN SHUT OFF AT ANY TIME.THAT CAN BE VERY DANGEROUS. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START NUMEROUS TIMES UNTIL THE FAILURE BECAME PERMANENT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE COMPUTER INTEGRATED MANAGEMENT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 65,000.

Mileage: 50,000

TIPM FAILURE. IT WAS VERY COSTLY AND A BURDEN TO FIX. CHRYSLER NEEDS TO RECALL THIS PART. *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

AFTER HAVING OCCASIONAL DIFFICULTIES STARTING THE CAR, MY PROBLEMS FINALLY REACHED A CLIMAX WHEN MY CAR SHUT OFF MID-DRIVE. JEEP HAS EXPLAINED THAT I HAVE FAULTY TIPM. I HAVE FOUND THROUGH ONLINE RESEARCH THAT THIS IS VERY COMMON. THESE FAILURES HAVE BEEN OCCURRING FOR YEARS, YET JEEP STILL INSTALLS THESE SAME TIPMS. I UNDERSTAND THERE IS A PENDING CLASS ACTION LAWSUIT, SUGGESTING THAT JEEP HAS KNOWN ABOUT THIS PROBLEM AND IGNORED IT, RATHER THAN IMPLEMENTING A RECALL. *TR

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE WIRELESS IGNITION CONTROL MODULE BUT THE FAILURE LATER RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE, TRAC OFF AND THE TIRE PRESSURE WARNING LIGHTS ILLUMINATED AND THE GAUGES WOULD INTERMITTENTLY DISPLAY RANDOM NUMBERS. ADDITIONALLY, THE VEHICLE WOULD STALL SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

BOUGHT A USED JEEP GRAND CHEROKEE 2011 W/ 19K MILES ON IT (IT WAS LEASED BEFORE). FIRST INCIDENT HAPPENED WITH 30K MILES ON IT. VEHICLE WOULD TURN OVER A LITTLE BIT BUT WOULD NOT START. DEALERSHIP SAID FUEL PUMP WAS BAD, RUNNING AFTER VEHICLE TURNED OF THEN DIDN'T GET POWER WHEN TURNING IT ON. DEALERSHIP REPLACED FUEL PUMP, WENT TO PICK IT UP FROM DEALERSHIP AND IT WOULDN'T START. SECOND TRIP (WITHIN 2-3 DAYS) TO DEALERSHIP IT STARTED UP. WORKED FINE FOR ABOUT 4-5 WEEKS, THEN SAME INCIDENT OCCURRED AGAIN. VEHICLE WOULD TURN OVER BUT NOT START UP, SOUNDED THE EXACT SAME AS THE PRIOR ISSUE. DEALERSHIP REPLACED THE TIPM, CAR WORKED FINE FOR ABOUT 12 MONTHS. TWO WEEKS AGO, THE SAME ISSUE CAME ABOUT. CAR TURNING OVER BUT NOT STARTING. THIS TIME THE DEALERSHIP REPLACED MY KEY FOB AND IT WORKED FOR 1 DAY, THEN THE SAME ISSUE OCCURRED. NOW MY JEEP IS SITTING AT ANOTHER DEALERSHIP AND THEY HAVE REPLACED THE WIRING TO THE FUEL PUMP AND NOW THEY ARE IN THE PROCESS OF REPLACING ANOTHER FUEL PUMP. I HEARD TODAY THAT THEY FUEL PUMP IS REPLACED BUT STILL NOT GETTING POWER TO IT (TIPM PROBLEM AGAIN). CHRYSLER WANTS ME TO PAY A DEDUCTIBLE FOR AN OBVIOUSLY FAULTY PART THAT THEY HAVE REPLACED AGAIN. THIS LAST TIME WHEN I BROUGHT MY JEEP TO THE DEALER I TRIED TO START THE VEHICLE TO LET ME FATHER HEAR THE NOISE IT WAS MAKING. A DEALERSHIP SERVICE TECHNICIAN WALKED BY HEARING THE NOISE IT MADE AND ASKED, "IS IT A 2011?", I REPLIED, "YES", HE FOLLOWED UP BY SAYING THAT MODEL AND YEAR HAS HAD A RECURRING PROBLEM WITH THE TIPM, WHICH FROM WHAT I HAVE READ ONLINE IS EXTREMELY DANGEROUS, ESPECIALLY IF THE CAR WERE MOVING AND IT WENT OUT. YOU WOULD BE LEFT WITHOUT POWER STEERING AND BRAKES. CHRYSLER HAS MADE A PRODUCT THAT IS FAULTY AND REALIZES IT, YET THEY STILL CHARGE CUSTOMERS TO REPLACE THE FAULTY PARTS. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

REPORTED BY EFI GLOBAL FIRE FORENSICS INVESTIGATOR ON BEHALF OF VEHICLE CONSUMER/OWNER. 2011 JEEP GRAND CHEROKEE 4X4 WAS DRIVEN AND PARKED IN GARAGE AT APPROXIMATELY 6:30 P.M.. GARAGE WAS FULLY INVOLVED IN FIRE AT APPROXIMATELY 4:00 A.M. THE FOLLOWING MORNING. UPON FIRE DISCOVERY, FIRE WAS VENTING THROUGH DOUBLE CAR GARAGE ROOF. INVESTIGATION HAS PLACED THE FIRE ORIGIN AT THE 2011 JEEP GRAND CHEROKEE 4X4 VEHICLE. INVESTIGATION IS CONTINUING. *TR

Mileage: 10,000

TIPM WAS FAULTY. THIS SHOULD BE A RECALL. *TR

Mileage: 64,000

I WAS DRIVING TO MY MOTHER IN LAW HOUSE, AT 60 MILES PER HOUR AND MY CAR JUST STOPPED, I WAS I FRONT OF A SEMI, THAT COULD EASILY RAN OVER ME AND MY 6 MONTHS BABY!! GOOD THING THAT THE SEMI COULD CHANGE LANE BEFORE HITTING US, I HAVE READ A LOT OF COMPLAINTS OF CUSTOMERS THAT HAVE THE SAME PROBLEM THE TIPM MODULE IS NOT WORKING AND IS CAUSING THE CAR NOT TO START OR IF IT STARTS JUST STOP SUDDENLY, SO I WANT TO PUT THIS COMPLAINT AND HOPE THAT THERE IS A RECALL SOON BECAUSE IT'S NOT FAIR FOR CUSTOMERS LIKE ME, PAY FOR AN EXPENSIVE CAR AND DUE TO THEIR NOT QUALITY PARTS HAVING PROBLEMS ON OUR DAILY LIVES AND ALSO PUT IN DANGERS OUT LIVES AND LIVES OF OTHERS IN THE ROAD!! AND I HOPE THAT WHOEVER HAVE THE LAST WORD TO DO A RECALL JUST THINK ABOUT YOU DON'T EVEN WANT TO HAVE ANY MEMBER OF YOUR FAMILY GET HIT BY ONE OF THIS CARS JUST BECAUSE OF THE NEGLIGENCE OF JEEP/CHRYSLER, THAT'S JUST NOT RESPONSIBLE FROM THEM, SO IF THERE IS ANY LAW SUIT OR SOMETHING I DEFINITELY WANT TO BE ON IT. *TR

Mileage: 41,000

THIS HAS BEEN AN ONGOING ISSUE SINCE I HAVE HAD THE VEHICLE REGARDING THE TIPM'S UNIT. IT FIRST CAME UP A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2013. THE UNIT WAS FLASHED AND THE PROBLEM "FIXED" UNDER WARRANTY. THIS JANUARY IT IS NOW NOT ONLY TAKING 2-10 ATTEMPTS TO START, MY GAS MILEAGE HAS SEVERELY DECREASED AND THERE IS A FUNNY ODOR ONCE THE CAR IS STARTED. I CANNOT GO TO THE DEALERSHIP IN MY CURRENT TOWN AS THERE ARE OVERLY INNONDATED WITH WORK TRUCKS FOR THE OIL FIELD SO I AM FORCED TO TAKE MY CAR TO ABILENE WHICH IS AN 85 MILE TRIP EACH WAY TO HAVE ANY WORK DONE ON IT. I WORK FOR A NON PROFIT IN MY TOWN AND THEREFORE DRIVE AROUND TO NOT SO SAFE PLACES DAILY AND HATE BEING STUCK WITH A CAR THAT WONT START. THIS POSSIBLE COULD CORRELATE TO THE ISSUES WITH MY MOTOR IN THE AIR RIDE SUSPENSION THAT HAD TO BE REPLACED IN DECEMBER OF 2013 THAT LUCKILY WAS COVERED UNDER WARRANTY SINCE IT HAD BEEN AN ISSUE AS WELL BEFORE THE WARRANTY MILEAGE ENDED. *TR

Mileage: 33,000

THE VEHICLE WOULD CRANK MULTIPLES TIME BEFORE STARTING. THREE OR FOUR TIMES, THE CAR SHUT DOWN WHILE DRIVING; IT FINALLY CAME DOWN TO THE FUEL PUMP NOT SHUTTING DOWN AFTER THE IGNITION SWITCH WAS TURNED OFF, AND THE ONLY WAY TO SHUT DOWN THE FUEL PUMP WAS TO PULL THE FUSE OUT OF THE ECM UNIT IN THE ENGINE COMPARTMENT. I WAS CHARGED $1200 DOLLARS FOR A NEW ECM UNIT AT THE DEALER BUT THE NEW UNIT WAS DEFECTIVE AND NEEDED THE WIRE HARNESS TO BE REWIRED DUE TO AN INTERNAL PROBLEM INSIDE THE ECM UNIT (THE LEFT FOG LIGHT WOULD BLINK INSTEAD OF THE FRONT BLINKER LIGHT). *TR

Mileage: 39,000

SOMETIMES THE FIRST START OF THE DAY THE ENGINE SPINS OVER BUT, IT WILL NOT START. WE FOUND THAT SOMETIMES WE CAN PUSH THE PANIC BUTTON ON AND OFF AND THEN TRY STARTING AGAIN AND THE ENGINE WILL START. WE ALSO NOTICED THAT THE KEYLESS DOOR LOCKS WILL NOT OPERATE PROPERLY. IT APPEARS TO BE THE TIPM. AFTER READING ALL THE POST ON THE INTERNET ABOUT THIS ISSUE IT WOULD APPEAR CHRYSLER KNOWS ABOUT THIS ISSUE BUT, HAS NOT ISSUED A RECALL YET. *TR

Mileage: 121,144

MY VEHICLE WAS HARD CRANKING IN THE MORNING. VEHICLE WILL NOT START USING KEY FOB OR PUSH BUTTON START. VEHICLE CRANKS FOR 5 TO 10 SECONDS AND THEN SHUTS DOWN. AFTER REPLACING THE BATTERY (WHICH NOW I DID NOT NEED AND $245.00 LATER) , BEING STRANDED NUMEROUS TIMES, AND TAKING TO MULTIPLE MECHANICS. IF VEHICLE DIES ALL LOSS OF POWER STEERING AND BRAKES IS LOST AND IS A HUGE SAFETY CONCERN. MY VEHICLE HAS 40K+ MILES. I HAVE RESEARCHED AND DETERMINED THAT THERE A HUNDREDS IF NOT THOUSANDS OF JEEP OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. SINCE MY CAR IS OUT OF WARRANTY DEALERSHIP TELLS ME THAT IT IS ON ME TO PAY FOR THE PARTS AND LABOR TO FIX. UNACCEPTABLE. WITH THIS BEING SUCH A WIDESPREAD PROBLEM A RECALL SHOULD BE ISSUED AND CONSUMERS NOT BE FORCED TO PAY FOR A PART THAT IS CLEARLY FAILING NATIONWIDE. RECALL NEEDS TO HAPPEN IMMEDIATELY. *TR

Mileage: 45,000

THE PROBLEM WE HAD WAS GENERALLY WITH STARTING THE VEHICLE. THE PROBLEM HAS BEEN INTERMITTENT OVER SEVERAL WEEKS, SEEMING TO BE MORE OF A PROBLEM IN COLDER WEATHER. THE ENGINE SPUN BUT WOULD NOT START. IN OTHER WORDS, THE ENGINE ATTEMPTED TO START, SOMETIMES CRANKING CONTINUOUSLY, UNTIL IT TIMED OUT WITHOUT STARTING. WITH TIME AND FREQUENCY, WE BECAME MORE CONCERNING THAT WE WOULD BE STRANDED IN AN UNDESIRABLE SITUATION. AFTER READING NUMEROUS POSTS ON THIS WEBSITE, HTTP://WWW.GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/, WE WERE ALMOST CERTAIN WE HAD A DEFECTIVE TIPM. WE TOOK IT TO A DEALER AND THEY INDICATED IT HAD A FUEL RELAY SHORT INTERNALLY IN THE TIPM. THEY SUGGESTED A WIRING WORKAROUND, INSTALLING AN EXTERNAL FUEL PUMP RELAY AND BYPASSING THE DEFECTIVE TIPM. PERHAPS THIS IS BETTER THAN IMPROVISING, BUT WE DO NOT KNOW THE RISKS THIS CARRIES -- THE WIRING WORKAROUND AND THE STILL DEFECTIVE TIPM -- FOR GOING FORWARD. ADDITIONALLY, WE HOPE THERE WOULD BE A RECALL OF THE TIPM AND REIMBURSEMENT FOR THE WIRING WORKAROUND IN OUR FUTURE. *TR

Mileage: 74,000

VEHICLE REFUSED TO TURN OVER, SERVICE 4X4 AND ENGINE LIGHT ON. BROUGHT TO DEALER REPLACED FUEL PUMP. RETURNED TO ME WITH SERVICE 4X4 AND ENGINE LIGHT ON, SLID DOWN ON HILL NO 4 WHEEL DRIVE. RETURNED TO DEALER 4 WEEKS LATER TRANSFER CASE REPLACED CAR JUMP INTO 4 WHEEL LOW WHILE I WAS ON HIGHWAY ALMOST PUT ME THRU WINDSHIELD. BACK AT DEALER OVER 1 WEEK THE DO NOT KNOW THE PROBLEM AND STATED NO ONE ON THEIR COUNTRY WIDE DATABASE HAS THIS PROBLEM. I WAS TOLD TODAY THAT JEEP HEADQUARTERS WANTS ALL REPORTS SENT TO THEM TO ASSIST REPAIR. I PURCHASED THIS CAR USED IN OCTOBER AND HAVE NOT DRIVEN IT MORE THEN 1 WEEK. I HAVE A HUGE PAYMENT AND HUGE RENTAL BILLS I DID FILE A CASE WITH JEEP CUSTOMER BUT NO HELP. *TR

Mileage: 58,311

2011 JEEP GRAND CHEROKEE TIPM. ENGINE WONT START. HAVE SEEN NOTHING BUT COMPLAINTS ONLINE.SOMETHING NEEDS TO BE DONE. *TR

THE VEHICLE RANDOMLY WILL NOT START UNTIL SEVERAL ATTEMPTS OF CRANKING ARE MADE. KEYLESS ENTER-N-GO WILL NOT WORK RANDOMLY. HORN WILL START HONKING RANDOMLY DURING STARTING PROBLEMS. *TR

Mileage: 49,500

THE GRAND CHEROKEE WAS SITTING AT A RECONDITIONING STAGE AT MY DEALERSHIP WHILE WORKERS BEGAN TO SMELL SMOKE COMING FROM THE FRONT OF THE VEHICLE. A SMALL FIRE HAD BEGUN AT THE FUSE BOX. IMMEDIATELY, THE WORKERS EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY TERMINALS. SOME FUSES WERE MELTED AND THE CONNECTIONS UNDERNEATH THE FUSE BOX WERE MELTED. THE FUSE BOX IS DAMAGED BEYOND REPAIR AND IT MAY NEED NEW HARNESSES. I'M CURRENTLY WORKING WITH CHRYSLER TO INVESTIGATE THE CAUSE AND THE NEXT STEP TO REPAIR. *TR

Mileage: 32,170

I HAVE A 2011 JEEP GRAND CHEROKEE I HAVE BEEN EXPERIENCING PROBLEMS WITH MY TRUCK STALLING WHILE ON THE ROAD AND PROBLEMS WITH IT TURNING ON. AT TIMES I WOULD NOT HEAR MY FUEL PUMP TURN ON AND EVEN WHEN I WOULD HEAR IT RUN MY TRUCK WOULD STILL FAIL TO COMPLETELY TURN ON. MY VEHICLE HAS HAD THIS PROBLEM FOR A YEAR OR SO. I HAD EXPERIENCED THIS PROBLEM IN THE PAST WITH THE STALLING AND UPON TAKING IT TO THE DEALER SHIP I WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THAT MY VEHICLE WAS FINE. SEVERAL MONTHS LATER MY VEHICLE CONTINUED TO HAVE THE SAME ISSUE BUT SINCE THE DEALERSHIP INFORMED ME THAT THIS WAS NORMAL I CONTINUED ON. NONE THE LESS A FEW DAYS AGO I EXPERIENCED A PROBLEM AT WORK WHERE MY TRUCK DID NOT TURN ON. LUCKILY AFTER 4 HOURS OF ATTEMPTING TO TURN IT ON IT FINALLY DID I DROVE IT HOME THE NEXT DAY IN THE MORNING IT DID NOT START UP AGAIN. I HAD TO HAVE IT TOWED TO THE DEALERSHIP THEY INFORMED ME THAT IT WAS THE TIPM AND IT WAS COVERED UNDER THE EXTENDED WARRANTY THAT I HAD PURCHASED BUT I WOULD STILL HAVE TO PAY $100 FOR THE DEDUCTIBLE FOR THE WARRANTY. I AM BEYOND LIVID AND UPSET WITH THESE NEW FINDINGS THAT THIS IS A COMMON AND KNOWN ISSUE. MY WIFE AND MYSELF HAVE MATCHING 2011 JEEP GRAND CHEROKEE'S AND NOW I AM JUST WAITING FOR THE SAME THING TO HAPPEN TO HER! THIS IS RIDICULOUS!!! WHEN WILL THERE BE A RECALL!!! *TR

Mileage: 50,145

DUE TO A FAULTY TIPM THE CAR WILL RANDOMLY NOT START/STALL STRANDING THE DRIVER. IT HAS BEEN TO THE DEALERSHIP TWICE WITH NO RESOLUTION. *TR

Mileage: 26,000

DRIVING ON INTERSTATE CHECK ENGINE LIGHT CAME ON. VEHICLE SHUTTERS AT STOP. SET APPOINTMENT FOR DEALER. DEALER TESTED SYSTEM. REPORT STATES MULTIPLE IN MULTIPLE MODULES , LOW VOLTAGE BATTERY FAILED TEST, MUST BE REPLACED. DEALER CHARGED FOR NEW BATTERY, AND MULTIPLE MODULE UPDATES. REPROGRAMMED PCM, TIPM, POWER LIFT GATE, WIRELESS CONTROL MODULE, AND FINAL DRIVE CONTROLLER. VEHICLE HAS BEEN OUT OF SHOP LESS THAN A WEEK. CHECK ENGINE LIGHT IS BACK ON MUST BE TAKEN IN FOR REPAIR AGAIN. *TR

Mileage: 77,214

2011 JEEP CHEROKEE GRAND. I HAVE 50,000 MILES ON IT. IT HAS STALLED AND IS NOT CONSISTENTLY STARTING UP. TIPM HAS GONE BAD. *TR

Mileage: 50,000

PURCHASED A 2011 JEEP GRAND CHEROKEE LAREDO 4X4 FROM MOORE AUTO SALES IN MOORE, OKLAHOMA ON NOV. 16, 2013 AND HAVE HAD PROBLEMS WITH IT SINCE THE 17TH. THE JEEP WAS HAVING TROUBLE STARTING AND IF IT DID START, THE FUEL PUMP WOULD RUN AFTER WE SHUT THE VEHICLE OFF. WOULD HAVE TO PULL THE FUSE TO THE FUEL PUMP TO TURN IT OFF, NOW AFTER A MONTH OF DEALING WITH THIS IS WILL NOT START AT ALL, IT WILL JUST TURN OVER. JEEP SAYS IT IS MOST LIKELY A FAULTY TIPM CORE, BUT THEY ARE BACK ORDERED TO WHO KNOWS WHEN! VERY FRUSTRATED! *TR

HEADLINER CAUGHT FIRE, ORIGIN APPEARS TO BE NEAR PASSENGER VANITY MIRROR BASE. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

Mileage: 50,450

I HAVE OWNED A 2011 JEEP GRAND CHEROKEE SINCE MAY OF THIS YEAR. THIS PAST WEEK MY WIFE BEGAN HAVE TROUBLE GETTING THE JEEP STARTED. YESTERDAY MORNING, IT TOOK HER 45 MINUTES TO GET THE JEEP STARTED. SHE LEFT WORK AROUND NOON TO RUN AN ERRAND AND ENDED UP STUCK IN A PARKING LOT IN FREEZING TEMPERATURES FOR OVER AN HOUR TRYING TO GET THE VEHICLE STARTED. ONLY AFTER I CALLED MY INSURANCE COMPANY FOR A TOW TRUCK, DID THE VEHICLE FINALLY START. SHE DROVE IT TO THE DEALERSHIP WHERE THEY DIAGNOSED A FAULTY TIPM. THE SERVICE REPRESENTATIVE THEN PROCEEDED TO TELL ME THAT IT WOULD BE A $1500 REPAIR. AFTER DOING SOME RESEARCH AND DISCOVERING THAT THIS IS A COMMON ISSUE WITH THIS MODEL YEAR I CALL JEEP COSTUMER SERVICE YESTERDAY AND AGAIN TODAY AND RECEIVED THE SAME ANSWER. THERE IS NOTHING THEY COULD DO TO HELP. THIS IS UNACCEPTABLE. *TR

Mileage: 66,000

VEHICLE FAILS TO START MULTIPLE TIMES. TURNED OFF WHILE BACKING UP MULTIPLE TIMES. IT IS CURRENTLY ON A JEEP SERVICE DEALER, THEY INDICATED FAILURE ON THE "TIPM" MODULE. THE REPLACEMENT IS ON BACKORDER, WITH NO SPECIFIC DATE FOR ARRIVAL AND INSTALLATION. *TR

Mileage: 28,700

HAD INTERMITTENT ISSUES WITH THE KEY. THE KEY WASN'T BEING RECOGNIZED BY THE VEHICLE. STILL OCCURS ONCE IN A WHILE. I HAVE TO REMOVE THE KEY FROM THE CASE AND SLIDE IT BACK IN. IT USUALLY WORKS AFTER THAT. RECENTLY WHEN STARTING THE JEEP. AFTER PUSHING THE START BUTTON THE ENGINE WILL CRANK REPEATEDLY BUT NOT TURN OVER. ALL MY GAUGES WORK. THE VEHICLE WILL STILL LOCK AND UNLOCK. THE LIGHTS WORK IN ACCESSORIES. THE JEEP WILL TURN OVER SOMETIMES. THE PROBLEM IS INTERMITTENT. *TR

Mileage: 33,000

2011 JEEP CHEROKEE, PROBLEMS WITH CRANKING AND FUEL PUMP NOT SHUTTING OFF SOMETIMES WHEN VEHICLE IS OFF. VEHICLE IS NOT STARTING PROPERLY BUT WILL START AFTER SEVERAL TRIES. THEN THE FUEL PUMP WILL CONTINUE TO RUN WHEN THE VEHICLE IS OFF. DEALERSHIP STATED IT IS A FAULTY RELAY SWITCH BUILT INTO THE TIPM (TOTALLY INTEGRATED POWER MODULE) SO YOU HAVE TO REPLACE THE ENTIRE TIPM AT THE COST OF 1,000 FOR THE PART. AND, THE PART IS NOT AVAILABLE AT THE MOMENT, ON NATIONAL BACK ORDER. HUNDREDS OTHERS ARE HAVING THIS PROBLEM. FUEL PUMP COULD JUST CUT OFF AT ANY MOMENT BECAUSE OF A $10 RELAY SWITCH THAT IS BUILT INTO THE TIPM. THIS SHOULD BE A RECALLED ITEM DUE TO FAULTY SWITCH INSIDE THE TIPM THAT IS LEAVING HUNDREDS OF PEOPLE STRANDED WITHOUT A VEHICLE WHILE THEY WAIT ON A SINGLE PART FOR WEEKS! *TR

Mileage: 44,000

VEHICLE FAILS TO START MULTIPLE TIMES. CAME CLOSE TO STALLING A FEW TIMES. SAME SYMPTOMS AS MENTIONED BY MANY WITH THE TIPM MODULE. I BELIEVE THIS TO BE A VERY IMPORTANT SAFETY ISSUE AS WELL AS FINANCIALLY AND EMOTIONALLY. NO WARNING AS TO WHEN AND WHERE THE PROBLEMS CAN ARISE. *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE STARTER WOULD NOT ENGAGE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE FUEL TANK WAS BELOW HALF FULL, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE STARTER AND THE AUXILIARY STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

VEHICLE: 2011 JEEP GRAND CHEROKEE 4X4, PURCHASED NEW IN OCTOBER 2010. I EXPERIENCED DIFFICULTLY IN STARTING VEHICLE, PROBLEM PERSISTED AND BECAME WORSE. DEALERSHIP INDICATED BAD FUEL PUMP, REPLACED AT A COST OF $1,000.00 +. STARTING PROBLEM PERSISTED AND AGAIN BACK TOO DEALERSHIP. DIAGNOSIS THIS TIME WAS BAD STARTER MODULE (TIPM UNIT) COST $1,000.00 + AND I WAS TOLD THAT THE PART WAS ON "EXTREME" BACK ORDER AND THEY COULD NOT EVEN GIVE ME AN ESTIMATE ON THE ARRIVAL DATE . I WAS ALSO INFORMED THAT THE BAD TIPM HAD CREATED AN ELECTRICAL SHORT THAT HAD LED TO THE INITIAL FAILURE OF THE FUEL PUMP. PRESENT: EIGHT (8) WEEKS HAVE PASSED AND NO PART AVAILABLE AND A VEHICLE SITTING IN MY DRIVEWAY GATHERING THE LEAVES OF THE CHANGE OF THE SEASON. I HAVE BEEN A LOYAL JEEP OWNER FOR THE PAST 25 YEARS WITH AT LEAST SEVEN (7) VEHICLES. THIS ONE IS THE MOST PROBLEM PLAGUED VEHICLE OF THEM ALL, WITH MAJOR ELECTRICAL/COMPUTER PROBLEMS. I DID NOT LIST ALL THE PROBLEMS (ELECTRICAL AND OTHER WISE ) THAT OCCURRED IN THE FIRST 36,000 MILES FOR THANKFULLY THEY WERE COVER BY WARRANTY. I MUST SAY I WILL HARD PRESSED TO PURCHASE ANOTHER CHRYSLER (JEEP) PRODUCT IN THE FUTURE. THIS ONE HAS TO BE TOWED INTO THE DEALERSHIP TO BE REPAIRED (NEW TIPM) BEFORE I CAN DRIVE IT TO ANOTHER DEALERSHIP AND HOPE FOR A GOOD TRADE IN!!! *TR

Mileage: 43,280

2011 JEEP GRAND CHEROKEE. INABILITY TO START VEHICLE OR JUMP VEHICLE TO START. REQUIRED TOW TO DEALERSHIP. ELECTRICAL PROBLEM NOT CORRECTLY DIAGNOSED, STARTING FAILURE ATTRIBUTED TO BATTERY. SAME ISSUE AFTER REPLACEMENT OF BATTERY. REQUIRED SECOND TOW TO DEALERSHIP. PROBLEM NOW DIAGNOSED AS (TIPM) TOTAL INTEGRATED POWER MODULE. $1400 (ESTIMATE) TO REPLACE TIPM, HOWEVER DEALERSHIP STATED THAT THIS TIPM IS A NATIONSWIDE PROBLEM AND THEY COULD NOT GIVE ME AN ESTIMATE AS TO WHEN PART MAY BE AVAILABLE. AWAITING DECISION BY DEALERSHIP TO PROVIDE ME WITH RENTAL VEHICLE. *TR

Mileage: 53,000

2011 JEEP GRAND CHEROKEE SUDDENLY FAILED TO START RELIABLY. ESPECIALLY AFTER SITTING OVERNIGHT, IT WOULD TAKE MULTIPLE ATTEMPTS TO START. INITIALLY, THE JEEP DEALERSHIP SERVICE DEPARTMENT FAILED TO DIAGNOSE THE PROBLEM. EVENTUALLY AFTER DEALING WITH THIS "FAIL TO START" SITUATION FOR A MONTH, THE DEALER DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE PROBLEM BEGAN JUST DAYS AFTER THE WARRANTY EXPIRED. REPLACEMENT PART NEEDED TO BE PAID FOR UP-FRONT ($932.40) THROUGH THE DEALERSHIP. 33 DAYS LATER, THE PART STILL HAS NOT ARRIVED AND VEHICLE CONTINUES TO BE UNRELIABLE. *TR

Mileage: 39,000

VEHICLE DOESN'T START UNTIL SEVERAL ATTEMPTS .............. REMOTE KEY DOESN'T UNLOCK UNTIL SEVERAL ATTEMPTS. *TR

Mileage: 41,500

I PURCHASED THE VEHICLE PRE-OWNED WITH 28,000 MI ON IT AND A YEAR OLD, AFTER A MONTH OF HAVING IT, THE CAR WOULD CONTINUE TO HAVE DIFFICULTY STARTING. BROUGHT TO DEALER THEY COULDN'T DIAGNOSE. BY THE 3RD TIME THEY REPLACED STARTER. CAR STILL HAD PROBLEMS. NOW A YEAR LATER AND OUT OF WARRANTY IT IS STILL OCCURRING (ESPECIALLY WHEN IT IS COLD).. BROUGHT BACK TO JEEP AND THEY NOW SAY IT IS THE TIPM AND WILL BE $1000 TO FIX. EVENTHOUGH THIS WAS THERE 3X UNDER WARRANTY THEY WILL NOT COVER COST. THIS SEEMS TO BE A MAJOR ISSUE SINCE PART IS ON BACK ORDER FOR APPROX 2 MONTHS AND THERE ARE 100S AND 100S OF POSTS ABOUT THIS. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000.

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE CONTACT ATTEMPTED TO POWER ON THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

FOR THE PAST 3 WEEKS I HAVE HAD TROUBLE WITH MY JEEP TAKING MULTIPLE ATTEMPTS TO IGNITE. THE ENGINE WOULD REPEATEDLY TURN BUT IT WOULD NOT START. I TOOK MY JEEP TO THE ALLEN SAMUEL JEEP DEALERSHIP TWICE IN ONE WEEK, 3 WEEKS AGO, AND THEY STATED THEY COULD NOT DIAGNOSE THE PROBLEM THOUGH I INFORMED THEM OF A SIGNIFICANT NUMBER OF COMPLAINTS I HAD FOUND ONLINE REGARDING THE TIPM. I BROUGHT MY JEEP TO THE RON CARTER JEEP DEALERSHIP ON NOVEMBER 8, 2013 AND ON NOVEMBER 12, 2013 I WAS INFORMED THAT I NEEDED TO REPLACE THE TIPM. THE DEALERSHIP WOULD NOT COVER THE COST AND JEEP/CHRYSLER HAS NOT RECALLED THE TIPM AT THIS TIME. THIS PROBLEM IS WIDELY KNOWN AND THERE IS A 2-3 MONTH BACK ORDER FOR THE TIPM. I WAS LUCKY IN THAT THE DEALERSHIP HAD ONE ON HAND AND WAS ABLE TO IMMEDIATELY REPLACE IT. JEEP NEEDS TO BE HELD RESPONSIBLE AND FORCED TO RECALL THIS PRODUCT. *TR

Mileage: 49,000

JEEP IS UNRELIABLE TURNING ON. WILL CRANK AND CRANK AND CRANK, BUT NEVER TURN OVER. AFTER 10 OR SO TRIES, WILL SOMETIMES START. OTHER TIMES, I HAVE TO LEAVE IT AND TRY AGAIN LATER. DEALER SAYS IT IS RELATED TO THE TIPM. WHICH IS BACKORDERED, WITH NO ESTIMATED SHIP DATE IN SIGHT. THIS PART IS ALSO LINKED TO MY AUTOMATIC BRAKES, AIRBAGS, ELECTRICAL, ETC. MY CAR IS STILL UNDER WARRANTY AND THE DEALER REFUSES TO GRANT ME A COURTESY OR RENTAL CAR UNTIL THE PART COMES IN. THEY SUGGESTED I KEEP MY UNRELIABLE CAR FOR THE TIME BEING. *TR

Mileage: 26,000

WHEN ATTEMPTING TO START THE CAR IT WILL JUST CRANK WITHOUT FIRING UP. *TR

Mileage: 58,666

THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS ON BACK ORDER AND NOW CHRYSLER IS SAYING ITS BACKORDERED TO JANUARY 14, 2014. *TR

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY DID SO. THE CONTACT ALSO MENTIONED THAT THE BATTERY WAS BEING DRAINED SO THE FUEL PUMP FUSE HAD TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE PASSIVE ENTRY MODULE NEEDED TO BE FLASHED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TOTAL INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

THE JEEP HAS A FAULTY TIPM WHICH CONTROLS THE WHOLE CAR. IT WOULD NOT START JUST TURNS OVER. I HAD IT TOWED IN FOR REPAIR AND THEY TOLD ME IT WAS SOMETHING OTHER THAN THE TIPM. AND THAT THEY HAD FIXED IT. IT HAS HAPPENED MANY TIMES SINCE AND THEY KEEP SAYING THEY FIXED IT OR THAT THEY CANT FIND ANYTHING WRONG BECAUSE IT WORKS WHEN ITS AT THE SHOP. NOW I HAVE IT IN FOR THE SAME PROBLEM AND THEY ADMIT ITS THE TIPM. THE CAR IS NO LONGER UNDER WARRANTY AND I HAVE TO PAY FOR IT. THE PROBLEM IS THEIR ARE NO REPLACEMENT TIPMS BECAUSE THE HOLE NATION IS HAVING THIS PROBLEM AND THEY DON'T KNOW HOW TO CORRECT THE TIPMS. THEY HAVE TOLD ME THEY DON'T KNOW WHEN THEY WILL BE ABLE TO MAKE NEW TIPMS THAT WORK PROPERLY. SOME PEOPLE HAVE HAD THEIR JEEPS TURN OFF WHILE DRIVING, OTHERS HAVE HAD IT TURN ON WHILE IT SITS IN THE GARAGE. THIS IS SO DANGEROUS SOMETHING HAS TO BE DONE. PLEASE HELP US. *TR

Mileage: 10,000

THE VEHICLE HAD BEEN EXPERIENCING INTERMITTENT PROBLEMS WITH FAILING TO START FOR APPROXIMATELY TWO WEEKS PRIOR TO THE VEHICLE STALLING WHILE IN MOTION WHILE WE WERE TAKING IT IN TO BE FIXED. THE TIPM WAS DIAGNOSED TO BE FAULTY AND NEEDED TO BE REPLACED FOR A PRICE OF MORE THAN $1000. THE VEHICLE IS OUT OF WARRANTY, BUT THIS PART IS ONLY AVAILABLE FROM A DEALERSHIP AND NEEDS PROGRAMMING TO FUNCTION PROPERLY. THE CONSEQUENCES COULD BE SEVERE IF THE VEHICLE DIES AT THE WRONG TIME. *TR

Mileage: 44,135

VEHICLE CRANKING LONG BEFORE STARTING, DEALER DIAGNOSTIC WAS TIPM, JEEP WAS CONTACTED THEY AGREED THEY HAS ISSUES WITH PART MENTIONED AND AGREED IN PROVIDE PART W/$100 DEDUCTIBLE, I STILL PAID FOR THE CRANKING SENSOR AND LABOR, NEW TIPM CREATED MORE ELECTRICAL PROBLEMS. WHEN TURNING SIGNAL WAS ACTIVATED FOG LIGHTS WERE BLINKING BUT NOT THE TURNING LIGHTS, TAKEN BACK TO DEALER THEY TEMPORARY FIX THE PROBLEM UNTIL JEEP RELEASES THE NEW UPDATE IN AT LEAST 2 MONTHS, AFTER THEY FIXED THE TURNING LIGHTS ANOTHER ISSUED RESULTED, NOW THE STOP TAIL BRAKE LIGHTS DON'T TURN ON IF IGNITION SWITCH IS NOT IN ON POSITION AND SOMETIMES EVEN WITH THE ENGINE RUNNING , OR IF ENGINE IS NOT RUNNING. THIS ISSUE CONCERNS ME A LOT, SINCE THIS IS VERY CRITICAL IF DRIVING ON HIGHWAY AND ENGINE STOP WORKING HOW I WILL LET THE VEHICLES BEHIND ME THAT I HAVE AN EMERGENCY AND I'M STEPPING ON THE BRAKES,LIGHTS WILL NOT TURN ON. ARE YOU PEOPLE FROM NHTSA WAITING UNTIL FATALITIES HAPPEN TO FORCE JEEP TO MAKE A RECALL AND FIX THE PROBLEMS.? THERE ARE THOUSANDS OF VEHICLES WITH FAILURES RELATED TO THIS TIPM , PLEASE PREVENT PEOPLE DIE IN CRASHES FOR THIS ISSUE AND DO SOMETHING ABOUT IT. NOW MY CAR IS IN THE DEALER AGAIN BECAUSE THEY CAN PROPERLY FIX IT, AND ALL RELATED TO THIS NEW TIPM. THESE CORPORATION WAS ALREADY BAILOUT WITH OUR TAX MONEY, NOW THEY ARE PASSING THE COST OF REPAIRS TO PEOPLE WHO PURCHASED A DEFECTIVE PRODUCT, IT IS VERY SUSPICIOUS THAT ALL OF THE TIPM WENT BAD, BETWEEN 50,000 AND 60,000 MILES JUST AFTER WARRANTY HAS EXPIRED...PLEASE DO SOMETHING. *TR

Mileage: 50,432

MY VEHICLE WAS HARD CRANKING IN THE MORNING. AFTER REPLACING THE BATTERY, BEING STRANDED NUMEROUS TIMES, AND TAKING TO MULTIPLE MECHANICS INCLUDING THE DEALER THE ISSUE WAS A MALFUNCTION OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS PARTICULAR PIECE IS ON NATIONAL BACK ORDER. THERE IS A SHORTAGE OF OVER 25,000 IN THE NATION ACCORDING TO THE LOCAL JEEP DEALER PARTS DEPARTMENT. JEEP IS DOING NOTHING ABOUT IT. I AM PRETTY SURE I AM NOT THE ONLY PERSON THAT HAS MADE THIS COMPLAINT. *TR

Mileage: 74,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE TOTALLY INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 62,000.

Mileage: 62,000

VEHICLE WILL NOT START USING KEY FOB OR PUSH BUTTON START. VEHICLE CRANKS FOR 5 TO 10 SECONDS AND THEN SHUTS DOWN. DEALERSHIP DIAGNOSED PROBLEM AS A BAD TIPM (TOTALLY INTEGRATED POWER MODULE), A COMMON PROBLEM NATIONWIDE. PARTS AND LABOR TO REPLACE THE TIPM IS $1200. CHRYSLER/JEEP AT 800-247-9753 STATED THEY WOULD NOT ASSIST. *TR

Mileage: 73,000

2011 JEEP CHEROKEE SHOWING SYMPTOMS OF SAME WIDE SPREAD PROBLEM WITH STARTING ISSUE. VEHICLE CRANKS OVER BUT DOES NOT START. MUST ATTEMPT NUMEROUS TIMES UNTIL STARTED. WHILE DRIVING, IF VEHICLE DIES ALL LOSS OF POWER STEERING AND BRAKES IS LOST AND IS A HUGE SAFETY CONCERN. MY VEHICLE HAS 40K+ MILES AND PROBLEM SEEMS TO BE PERVASIVE PROBLEM THROUGHOUT MODEL YEAR. *TR

Mileage: 40,000

MY 2011 GRAND CHEROKEE OVERLAND HAS AN INTERMITTENT STARTING PROBLEM. NOT ALWAYS, BUT A COUPLE OF TIMES A DAY, IT WILL NOT START THE FIRST TIME, IT CRANKS AND CRANKS BUT DOESN'T START, THIS LAST FOR 10 SECS APPROX THEN SHUTS OFF, THIS MIGHT LAST ANYWHERE FROM 1 TO 4 ATTEMPTS, THEN WILL START RIGHT UP. SOMETIMES IT WILL START AND THEN FADE OUT, LIKE OUT OF GAS. OVER THE WEEKEND THE TIME BETWEEN STARTS WAS MORE LENGTHY AND AT ONE POINT IT SHUT OFF AND DRIFTED INTO AN INTERSECTION. JEEP IS "LOOKING INTO THE SITUATION" WHICH ACCORDING TO THE INTERNET IS WIDESPREAD. I WAS TOLD A RECALL WILL NOT OCCUR SINCE ITS NOT A SAFETY ISSUE. I WAS STRANDED AT A REST STOP IN RURAL PENNSYLVANIA AT 11:30 PM OVER THE WEEKEND, I THINK THAT'S A SAFETY CONCERN. MY COSTS ASSOCIATED WITH THIS ISSUE WILL EXCEED $2000K AND DEALERSHIPS ARE ONLY ALOUD TO ORDER ONE PART A WEEK SINCE ITS ON NATIONAL BACK ORDER. ANY TIME A NEW VEHICLE THAT IS WELL MAINTAINED STRANDS YOU OR STALLS AND DRIFTS INTO AN INTERSECTION, ITS A CONCERN. THE ISSUE IS RANDOM AND CAN BE UNEXPECTED. PLEASE INVESTIGATE. *TR

Mileage: 45,500

MY VEHICLE IS HAVING TROUBLE STARTING AND MY FUEL PUMP CONTINUES TO PUMP AFTER THE VEHICLE IS OFF WHICH IS KILLING MY BATTERY. I'VE ONLY HAD THE CAR FOR A YEAR AND ITS ONLY TWO YEARS OLD. *TR

Mileage: 59,000

THE CAR HAS HAD INTERMITTENT LONG CRANKING TIME FOR ALMOST THE PAST YEAR AND RECENTLY THE FUEL PUMP WOULD KEEP RUNNING AFTER THE CAR WAS TURNED OFF .I WOULD REMOVE THE FUEL PUMP FUSE TO SAVE THE CARS BATTERY.I WAS TOLD THE PROBLEM WAS WITH THE TOTAL INTEGRATED POWER MODULE OR TIPM. *TR

Mileage: 95,000

DURING THE SUMMER I WAS HAVING TROUBLE STARTING MY JEEP. BY 8/26/2013 IT WOULD NOT START AT ALL. I SCHEDULED AN APPOINTMENT AT THE LOCAL JEEP DEALER TO FIX THE PROBLEM. I TOOK THE JEEP IN AT THE FIRST AVAILABLE TIME, 9/9/2013. WITHIN TWO DAYS THEY DIAGNOSED THE PROBLEM AS BEING THE TIPM UNIT. THEY TOLD ME THAT THE UNIT WAS NOT AVAILABLE AND COULD NOT GIVE ME A TIME WHEN THE UNIT WOULD BE AVAILABLE. THE SERVICE PERSON AT THE DEALERSHIP TOLD ME TO CONTACT JEEP DIRECTLY REGARDING THE PART. I WAS ALSO TOLD THAT THE REPAIR COST FOR THE TIPM UNIT WOULD COST ME $1,050. WHEN I CONTACTED A JEEP CUSTOMER SERVICE REPRESENTATIVE ON 9/13/2013 I WAS TOLD THE PART WAS ON EXTREME BACKORDER AND IT WOULD NOT BE A WARRANTY ITEM. THE DEFECTIVE PART CAME INTO THE DEALERSHIP ON APPROXIMATELY 10/18/2013. I WAS WITHOUT A RUNNING VEHICLE FOR 7 WEEKS. THE DEALERSHIP AND JEEP SAID THAT BECAUSE I WAS OUTSIDE MY WARRANTY ON MILEAGE ONLY THAT THEY WOULD NOT WARRANTY THE PART. THE WARRANTY FOR THE VEHICLE IS A 3 YEAR/36,000 MILE. THE MILEAGE ON THE VEHICLE IS 68,491. SO I AM OVER THE WARRANTY ON MILEAGE BUT UNDER THE WARRANTY FOR YEARS. IN TALKING WITH THE SERVICE REPS THEY TOLD ME THAT THIS PROBLEM HAS OCCURRED IN CARS WELL UNDER THE 36,000 MILE THRESHOLD AND THEY COVERED THE PART UNDER WARRANTY. THE PROBLEM WITH THE PART IS NOT A RESULT OF MILEAGE, BUT A RESULT OF POOR DESIGNED OR BAD MANUFACTURING AND SHOULD BE COVERED UNDER THE WARRANTY OF THE VEHICLE. *TR

Mileage: 68,491

AT FIRST WOULD NOT GET ANY RESPONSE WHEN THE START BUTTON WAS DEPRESSED, THIS WOULD HAPPEN MOSTLY IN THE MORNING AND FEW TIMES DURING THE DAY (CHANGES OUT THE BATTERIES IN THE HANDSETS TWICE AND OF COURSE BLAMED THE WIFE THAT IT WAS HER!!!). THIS PAST FEW WEEKS (SINCE SEPT.) THE ENGINE WILL CRANK FOR A FEW SECONDS BUT WILL NOT START, THIS IS MOSTLY IN THE MORNING BUT HAS HAPPENED TO MY WIFE DURING THE DAY. IT HAS NOW STARTED TO LEAVE HERE STRANDED AND ONCE 'DIE' ON HER ON THE HWY!!! I DROVE THE GC TO OUR DEALER ( HAD TO RENT A CAR TO GET BACK HOME) AND AFTER A $110 SERVICE CHARGE WAS 'INFORMED' THAT IT WOULD NEED TO HAVE THE TIPM REPLACED AT A COST OF OVER $1300. AND WOULD HAVE TO WAIT 6-8 WEEKS AS THE TIPM IS ON BACK ORDER NATION WIDE BECAUSE OF SO MANY FAILURES!!!!! THE TECHNICIAN STATED THEY HAVE 24 ON BACKORDER. AND IF I HAD AN ISSUE TO CALL CHRYSLER!!! THIS IS CLEARLY A WIDE SPREAD DEFECTIVE CRITICAL COMPONENT (TIPM) THAT CAN FAIL AT ANYTIME (MULTIPLE TIMES!!!) AND DANGEROUS IF IT FAILS ON THE ROAD. *TR

Mileage: 41,500

UPON ATTEMPTING TO START THE VEHICLE, IT WILL CRANK BUT NOT TURN OVER TO START. MANAGED TO START THE VEHICLE AND DROVE DIRECTLY TO THE DEALERSHIP. DIAGNOSED WITH A SHORTED OUT TIPM (TOTALLY INTEGRATED POWER MODULE). PART IS CURRENTLY ON BACK ORDER DUE TO THE HIGH DEMAND FROM CHRYSLER ON THIS PART. I HAVE RESEARCHED AND DETERMINED THAT THERE A HUNDREDS IF NOT THOUSANDS OF JEEP OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. SINCE MY CAR IS OUT OF WARRANTY DEALERSHIP TELLS ME THAT IT IS ON ME TO PAY FOR THE PARTS AND LABOR TO FIX. UNACCEPTABLE. WITH THIS BEING SUCH A WIDESPREAD PROBLEM A RECALL SHOULD BE ISSUED AND CONSUMERS NOT BE FORCED TO PAY FOR A PART THAT IS CLEARLY FAILING NATIONWIDE. ALSO, SERVICE MANAGER AT BENCHMARK JEEP IN BIRMINGHAM, AL USED AN ANALOGY OF THE PART BEING A LIGHT BULB AND THAT IF YOU TURN ON A LIGHT BULB 100 TIMES IT MIGHT NOT TURN ON THE 101ST. WAY TO STAND BY YOUR PRODUCT!!! SOMETHING AS IMPORTANT AS THE CPU THAT RUNS YOUR CAR SHOULD WORK ALL THE TIME EVERY TIME. ALSO USED AN ANALOGY OF MY HOME COMPUTER CRASHING. ONLY PROBLEM IS I USE APPLE. THEY MAKE AN EXCELLENT PRODUCT AND STAND BY IT!! NEVER BUYING A JEEP AGAIN.. *TR

Mileage: 55,000

BACK IN JUNE 2012 I BEGAN EXPERIENCING PROBLEMS WITH MY VEHICLE. THE VEHICLE WAS GIVING A HARD START AND STALLING WHILE DRIVING. THE VEHICLE HAS BEEN BACK AND FORTH TO THE DEALERSHIP FOR THESE PROBLEMS AND AS A RESULT THE HARD START IS THE ONLY THING THAT WAS FIXED. IN MAY 2013 THE DEALERSHIP INSTALLED A DEVICE CALLED THE STARMOBILE TO MONITOR THE VEHICLE TO SEE WHAT CAUSES THE VEHICLE TO SHUT DOWN. UPON TAKING IT OFF THEY TOLD ME THE DEVICE DID NOT READ HOWEVER, THE PROBLEM SEEMED TO BE FIXED. ABOUT 2 MONTHS LATER, IT CAME RIGHT BACK TO HAUNT ME THE VEHICLE BEGAN SHUTTING DOWN AGAIN. ON THE MORNING OF 10/21/13, THE VEHICLE SHUTDOWN AND CAUSE ME TO RUN IN THE BUSHES AS A RESULT. IF THIS WAS TO HAPPEN ON THE MAIN ROAD I WOULD END UP IN SOMEONE'S VEHICLE AND WOULD OF HAD TO PAY FOR REPAIRS FOR BOTH MY VEHICLE AND THE OTHER PERSON VEHICLE. HELP HELP HELP THAT'S ALL I AM ASKING FOR. *TR

APPARENTLY I AM ONE OF MANY WITH A 2011 JEEP GRAND CHEROKEE THAT WILL NOT START ON OCCASION. ALSO HAD ISSUES WITH KEY NOT LOCKING OR OPENING DOORS AND OTHER ODD ELECTRICAL ISSUES HAPPENING. FOR INSTANCE LAST NIGHT WHEN I PARKED THE CAR AND TURNED OFF THE ENGINE, I COULD HEAR SOMETHING CONTINUING TO RUN ON THE DRIVERS SIDE UNDER THE MIDDLE OF THE CAR, LIKE A FAN RUNNING ? IT RAN FOR ABOUT 1 HOUR, I STARTED AND STOPPED THE CAR A FEW TIMES, AND TURNED OFF ALL AIR/FAN ETC.,, IT FINALLY STOPPED ! I TOOK THE CAR TO THE DEALER THEY INDICATED THE UPDATES WERE NEEDED FOR THE PCM, TIPM AND WCM, THIS WAS DONE (FLASH UPDATED) COST ME $135 DEALER SAID TIPM WAS COVERED BUT NOT PCM OR WCM. HOWEVER THIS DID NOT CORRECT THE ISSUE, STILL HAVING PROBLEMS, TOOK BACK TO THE DEALER, LEFT ALL DAY, THEY NOW SAY TIPM NEEDS TO BE REPLACED. ONLY 37K MILES ON CAR, TWO YEARS OLD ! LOVE THIS JEEP - BUT WORRIED ! DEALER SAYS NEW TIPM WILL BE HERE IN 10 DAYS ? DEALER MANAGER HAS CONTACTED CHRYSLER AND THEY WILL "GOODWILL" THE TIPM - BECAUSE I AM ONLY 1K OVER WARRANTY, BUT I COVER $100 CHARGE FOR LABOR? I AM SCARED THE TIPM WILL NEVER COME ! MEANWHILE I AM STILL DRIVING THIS CAR, ITS MY ONLY VEHICLE, AND STILL MAKING PAYMENTS ON IT. FEEL LIKE I NEED TO TRADE IT IN BEFORE IT DIES !!! BUT I OWN TOO MUCH ! WORRIED THAT IT WILL GET WORSE AND WORRIED A NEW TIPM WILL NOT FIX THE PROBLEM ! HELP! *TR

Mileage: 37,100

THE T.I.P.M. (TOTALLY INTEGRATED POWER MODULE) ON MY JEEP GRAND CHEROKEE OVERLAND HAS MALFUNCTIONED. AFTER DOING SOME RESEARCH ONLINE THOUSANDS OF DODGE/CHRYSLER/JEEP CONSUMERS HAVE BEEN EXPERIENCING THE SAME PROBLEM WITH THE TIPM MODULE. THE PROBLEM SEEMS TO BE WITH ALL CHRYSLER BRAND SUV'S BUILT BETWEEN 2011 AND 2013. TO MAKE MATTERS WORSE THIS PARTICULAR PART IS NATIONALLY BACK ORDERED DUE TO THE LARGE VOLUME OF CONSUMERS EXPERIENCING THE SAME PROBLEM. DUE TO THE SHEAR AMOUNT OF CONSUMERS EXPERIENCING THIS PROBLEM AN INVESTIGATION BY THE NHTSA SHOULD BE LAUNCHED AND A MANUFACTURER RECALL SHOULD BE ISSUED TO PROTECT CONSUMERS FROM THE COSTS (AROUND $1200) ASSOCIATED WITH REPLACING THIS OBVIOUSLY FAULTY PART. *TR

Mileage: 37,300

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND THE HORN WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TIPM MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. .UPDATED 11-18-13 *BF

Mileage: 47,000

JEEP WOULD NOT START I THOUGHT IT WAS THE FUEL PUMP SO I TOOK IT TO A MECHANIC. THE DIAGNOSED IT AN ALSO THOUGHT IT WAS THE PUMP. THEY CHANGED IT OUT AND I STILL HAD THE SAME ISSUE. AFTER LOOKING AT IT AGAIN THE MECHANIC TOLD ME THAT HE HAD READ UP ON A PROBLEM SEVERAL JEEPS VEHICLES WERE HAVING AND IT WAS THE SAME PROBLEM AS MY JEEP. THEY CHANGED THE IGNITION MODULE AND IT WORKS GREAT NOW. IT TOOK ABOUT A WEEK AND HALF TO GET THE PART IN DUE TO THE FACT THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. I BELIEVE THAT JEEP SHOULD RECALL ALL THE VEHICLES THAT HAVE THIS MODULE BECAUSE IT SEEMS LIKE IT IS BECOMING A BIG ISSUE. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED WITHIN A FEW MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS AKIN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO AN ELECTRICAL ISSUE IN WHICH THE TIPA MODULE WOULD NEED TO BE REPLACED AND THE PART WAS ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE. UPDATED 11/21/14*CN

Mileage: 39,000

CAR WILL CRANK BUT WILL NOT START. AFTER ABOUT 10-20 MINUTES CAR WILL START. REMOTE START IS MORE SUCCESSFUL THAN TURNING THE KEY. *TR

Mileage: 69,000

JEEP GRAND CHEROKEE STARTED HAVING A SLIGHT MISS IN EARLY JULY. THEN JEEP WOULD NOT START. WAITED 2 MINUTES THEN JEEP STARTED. HAD JEEP SERVICED INCLUDING NEW SPARK PLUGS FROM CHRYSLER. STILL HAD MISS AT IDLE. DROVE JEEP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. STILL HAD MISS. SITTING IN HEAVY TRAFFIC JEEP STALLED AND CAUSED A TRAFFIC BACKUP. WAITED FOR A COUPLE OF MINUTES THEN JEEP STARTED.TOOK JEEP TO THE JEEP DEALER IN AUG. DEALER DID SOFTWARE UPGRADE. STILL HAD ROUGH IDLE AND HARD TO START. TOOK JEEP IN AGAIN. THEY SAID TO ORDER A TIPM. DEALER SAID IT WOULD BE AT LEAST SEVERAL WEEKS TO GET THE PART AND TO PARK THE JEEP DUE TO THE STALLING OUT SITUATION. WROTE AN EMAIL TO THE JEEP CEO. JEEP RESPONDED. THE TIPM WAS REPLACED IN EARLY SEPT. STALLING IS GONE BUT THE ROUGH IDLE IS NOW BACK. THIS ISSUES COULD BE VERY DANGEROUS. CONSIDERING HOW JEEPS ARE USED (OFF ROAD, LONG TRIPS) ONE COULD EASILY BE STRANDED OR WORSE. GIVEN THE NUMBER OF COMPLAINTS AND THE LONG PERIOD OF TIME TO GET A PART IT WOULD SEEM LIKE A RECALL IS IN ORDER. IT APPEARS THAT THE PART IS NO LONGER MANUFACTURED DUE TO A BANKRUPTCY OF THE OEM. THERE ARE THOUSANDS OF US HAVING THIS PROBLEM AND WE NEED HELP! *TR

Mileage: 33,500

TIPM- I WENT TO START MY JEEP THIS MORNING THAT FELT LIKE A WEAK START UP, IT THEN HICCUPED AND DIED. THINKING IT MAYBE JUST A ONE TIME INCIDENT, TRIED AGAIN, WITH THE RESULT OF THE STARTER JUST CRANKING FOR ABOUT 5-6 SECONDS. THIS REPEATED MULTIPLE MORE TIMES BEFORE I CALLED A TOW TRUCK TO TAKE TO A LOCAL MECHANIC. IT WAS DIAGNOSED WITH BAD FUEL PUMPS, AND THE COST TO REPLACE WAS $1600. THIS PROMPTED ME TO CALL THE DEALERSHIP AND ASK IF THAT'S EVEN POSSIBLE. AFTER EXPLAINING THE ISSUE AT HAND, THE SERVICE MANAGER TOLD ME THAT HE DOESN'T BELIEVE THE ISSUE TO BE CAUSED BY FAULTY PUMPS, BUT FROM THE TIPM. THIS IS OBVIOUSLY NOT THE FIRST TIME HE HAS HEARD OF THIS ISSUE. I THEN DID SOME RESEARCH ON THE WEB AND FOUND THIS TO BE A PRETTY PREVALENT ISSUE AMONGST OWNERS OF THIS YEAR, MAKE, AND MODEL. WHEN I CALLED HIM BACK TO SEE IF THE BACKORDER ISSUES WERE TRUE, HE TOLD ME IT WOULD TAKE AROUND THREE WEEKS TO GET THE PART. I IMMEDIATELY ASKED FOR THE JEEP CORPORATE NUMBER, CALLED THEM, AND BEGAN TO SPEAK TO A GUY ABOUT IT THERE. HE TOLD ME THAT THE PRODUCTION RATE WAS ONE PER 7 DAYS... AND THAT COUPLED WITH THERE ARE TONS OF THESE CASES OUT THERE IS WHY IT WAS GOING TO TAKE A WHILE TO GET THE PART. HE WENT ON TO TELL ME THAT SOUNDS CRAZY, BUT ITS JUST HOW FAST, (OR SLOW) THEY ARE PRODUCING THEM. I ASKED IF THE NEW PRODUCT WAS A REPLICA OF THE ORIGINAL AND HE SAID THIS IS A SOLUTION FOR THE PREVIOUS ONE AND WOULD FIX THE PROBLEM, NOT JUST A BANDAID. HE ADVISED ME TO HAVE IT FIXED AND HOPE THE RECALL COMES AND I WOULD BE ELIGIBLE FOR A REIMBURSEMENT. WITH THE PRICE OF THIS FIX BEING SO HIGH AND THE AMOUNT OF PEOPLE AFFECTED, THIS HAS TO BE RECALLED. PLEASE HAVE ANYONE HAVING THIS ISSUE FILE A COMPLAINT HERE. THIS CUSTOMER SERVICE REP TOLD ME THERE JUST HASN'T BEEN ENOUGH FORMAL COMPLAINTS ABOUT IT TO VALIDATE A RECALL.... *TR

Mileage: 45,000

VEHICLE WILL NOT START. APPARENTLY ALL OF THE 2011 SUV JEEP GRAND CHEROKEES HAVE THE ISSUE WITH THE TIPM. THE PART WILL COST ME OVER A THOUSAND DOLLARS TO REPAIR AND THE PART IS ON BACKORDER. IN THE MEANTIME, I HAVE NO TRANSPORTATION TO GET TO WORK. I HAVE BAD KNEES AND A BAD BACK AND CANNOT CONTINUE TAKING THE BUS. I AM A TEACHER AND HAVE BEEN LATE GETTING TO SCHOOL FOR THE PAST 2 WEEKS. *TR

Mileage: 41,000

RECENTLY HAVING ISSUES WHILE TRYING TO START MY 2011 JEEP GC. THE ENGINE WILL TURN OVER BUT WILL NOT START THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT COMES ON. THIS HAS BEEN HAPPENING INTERMITTENTLY AND BECOMING MORE FREQUENT. IN DOING RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH THIS MODEL AND THE REPLACEMENT PART IS NOT ONLY COSTLY, BUT ON BO FOR A UNDISCLOSED TIME FRAME. *TR

Mileage: 25,600

THE REMOTE START ON THE JEEP STARTS BUT DOES NOT RUN. I WAS TOLD THE TIPM WAS BAD IN IT AND CUTS OFF FUEL TO THE JEEP AND ALSO CAUSES THE AR BAGS NOT TO WORK, ALSO CONTROLS ALOT OF OTHER ELECTRICAL PARTS ON THE JEEP. I FEEL JEEP SHOULD HAVE ALREADY HAD A RECALL ON THIS PART AS THEY KNOW THERE ARE NUMEROUS PROBLEMS ANAD THEY ARE PUTTING PEOPLE IN DANGER WHILE DRIVING. I UNDERTAND THERE ARE SO MANY BAD THEY ARE ON BACK ORDER FOR "SEVERAL MONTHS". THIS IS NOT FAIR TO THE CONSUMER TO BE PLACED IN THIS KIND OF DANGER, NOR NOT BE ABLE TO GET THE PART FOR OVER SEVERAL MONTHS. *TR

Mileage: 61,243

THERE SEEMS TO BE THOUSANDS OF CASES ON THE INTERNET LIKE MINE. THE CAR WON'T START WHEN COLD. TO GET IT TO START, YOU HAVE TO TRY AND TRY PUSHING THE STARTER BUTTON. EVENTUALLY, IT WILL START AFTER 10-25 TIMES. I'M TOLD THIS IS CAUSED BY A DEFECTIVE TIPM (COMPUTER). I'M TOLD THAT EVENTUALLY THE CAR WON'T START AT ALL. I SEE THIS AS A SAFETY ISSUE, AS IF YOU CAN'T GET YOUR CAR STARTED YOU CAN GET INTO A LOT OF TROUBLE IF YOU ARE IN HARM'S WAY. THERE ARE THOUSANDS OF ISSUES LIKE THIS. THE REPLACEMENT PART IS NOT EVEN AVAILABLE. CHRYSLER TOLD ME IT WOULD TAKE 3 WEEKS TO EVEN GET THE REPLACEMENT COMPUTER. THAT MEANS THAT THE CAR IS ESSENTIALLY NOT USABLE FOR AT A MINIMUM 3 WEEKS. THIS CAR NEEDS TO BE RECALLED. *TR

Mileage: 57,000

2011 JEEP GRAND CHEROKEE. I HAVE BEEN WAITING SINCE JULY FOR TIPM REPLACEMENT . (WENT OUT @ 17,000 MILES) VEHICLE DIFFICULT TO START. WAS TOLD BY DEALERSHIP TO KEEP TRYING TO DRIVE UNTIL THE PART BECAME AVAILABLE. HOWEVER, DURING THIS TIME THE VEHICLE STARTED STALLING IN TRAFFIC AND WHILE DRIVING, MAKING THIS A VERY UNSAFE SITUATION! CAR IS PARKED NOW AND DEALER ESTIMATES 4-6 WKS UNTIL TIPM WILL BECOME AVAILABLE DUE TO BACKORDER. *TR

Mileage: 17,000

2011 JEEP GRAND CHEROKEE - TIPM WENT OUT AT 59,000 MILES. NO LONGER UNDER WARRANTY. THIS PART IS INTEGRAL TO THE WORKING OF THE CAR-AIR BAGS, ACCESSORIES, DASH, FUEL PUMP, ETC. ACCORDING TO THE DEALER, THIS PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN IT WILL BECOME AVAILABLE. THEY CURRENTLY HAVE SEVERAL VEHICLES THERE THAT HAVE BEEN WAITING LONGER THAN 6 WEEKS. ACCORDING TO AN INTERNET SEARCH, THIS IS A WIDE SPREAD PROBLEM AND CHRYSLER HAS YET TO RECALL OR ACCOMMODATE OWNERS. THIS IS A SAFETY ISSUE!!!!! *JS

Mileage: 59,000

TOTALLY INTEGRATED POWER MODULE IS GOING OUT ON MULTIPLE JEEP VEHICLES. THE TIPM CONTROLS LIGHTS, HORNS, WIPERS, AIR BAGS, ETC. WHEN THE PART QUITS WORKING, IT CAUSES MULTIPLE ISSUES WITH THE VEHICLE. THE VEHICLE WILL NOT START, WHICH CAN LEAVE THE OWNER STRANDED. THE WIPERS, HORN, ETC., JUST TURN ON, WHICH COULD CAUSE AN ACCIDENT. AND, THE AIR BAGS MAY NOT DEPLOY IF IN AN ACCIDENT. THE TIPM IS ON NATIONAL BACK ORDER, WHICH MEANS WAITING WEEKS FOR REPAIR AND CHRYSLER IS REFUSING TO PAY FOR A RENTAL CAR FOR THE OWNER. AND, WILL THE REPLACEMENT LAST LONGER THAN THE ORIGINAL? THE VEHICLE NEEDS TO BE RECALLED AND REPLACED. *JS

Mileage: 41,751

THANKS FOR THE CHANCE TO POST, I TOO HAVE BEEN EXPERIENCING THE SAME ISSUE. I NOTICED IT A FEW WEEKS AGO WHEN MY BATTERY STARTED SHOWING SIGNS OF GOING DEAD. I ALSO HEARD THE NOISE AFTER EXITING THE TRUCK IN THE EVENINGS. I THOUGHT THE NOISE WAS SOME ELECTRONICS RESETTING ITSELF, BUT THOUGHT IT WOULD EVENTUALLY SHUTOFF. I DID NOT THINK THIS COULD BE KILLING MY BATTERY. I TOO HAD TO BUY A BATTERY THANKS COST ME A PRETTY PENNY NOW TO LEARN IT TOO WOULD BE DEAD SOON. AFTER GOING TO THE DEALERSHIP TODAY FOR AN OIL CHANGE THE TRUCK DIED IN THEIR SERVICE BAY. NOT EVEN FIVE MINUTES AFTER LEAVING, THE SERVICE REP CALLED ME AND EXPLAINED HOW THEY HAD TO PUSH MY TRUCK TO THEIR SERVICE BAY DUE TO A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). WE ARE NOW WITH OUT A VEHICLE FOR AN UNDISCLOSED TIME AND STILL HAVE THE OBLIGATION TO PAY FOR A PRODUCT OF NO USE. CHRYSLER HAS TO FIND WAY TO ADDRESS THIS OR IT CAN COST THEM DEARLY IN REPUTATION AND IN THE POCKET IF THE RESULTS DON'T GET BETTER. A RECALL WOULD BE A START BUT PEOPLE ARE WITHOUT VEHICLES WITH MONTHLY PAYMENTS! NOT A GOOD LOOK CHRYSLER LOOKS LIKE A CLASS ACTION SITUATION.

Mileage: 35,000

TRIED TO START THE JEEP IN THE MORNING AND IT WOULD CRANK BUT NOT TURN OVER AND START. CALLED THE JEEP DEALERSHIP AND HAD IT TOWED IN. AFTER THEY CHECKED IT THEY SAID A TIPM UNIT WENT BAD AND MAY TAKE DAYS TO MONTHS TO GET A NEW ONE AND WOULD COST $1300. THE VEHICLE IS UNDER 3 YEARS OLD AND I FOUND SEVERAL HUNDRED OTHER PERSONS HAVING THE EXACT SAME PROBLEM IN DIFFERENT STATES. I WOULD REQUEST AN INQUIRY INTO THIS ISSUE AND SEE IF A FORMAL RECALL IS IN ORDER. THANK YOU IN ADVANCE FOR ANY HELP YOU COULD PROVIDE. *JB

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES BEFORE THE ENGINE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

MY 2011 GRAND CHEROKEE HAS BEEN IN THE SHOP FOR 11 WEEKS WAITING ON A PART.THE PART IS A TIPM. WITHOUT THIS PART JEEP DOESN'T START. PEOPLE AT DEALERSHIP WHERE I PURCHASED JEEP TREAT MY DAUGHTER THE OWNER LIKE IT IS OUR FAULT. *JB

Mileage: 82,000

THE TIPM THAT CONTROLS THE AIR BAGS AND FUEL PUMP ALONG WITH MANY OTHER SYSTEMS IS FAULTY. THERE IS A NATIONWIDE DEMAND FOR NEW TIPM SYSTEMS FOR JEEPS BUT NO SUPPLY. CHRYSLER IS SAYING A NEW TIPM SYSTEM IS BACK ORDERED FOR SEVERAL MONTHS FORCING JEEP OWNERS TO DRIVE UNSAFE VEHICLES THAT COULD SHUT OFF AT ANY MOMENT AND NOT DEPLOY THE AIR BAGS. THIS HAS BECOME A NATIONWIDE PROBLEM. *TR

Mileage: 55,000

FORUM AFTER FORUM OF THE SAME ISSUES ARE HAPPENING TO MAKE AND MODEL. USERS ARE UNABLE TO START CAR BECAUSE OF TIPM ISSUE. APPARENTLY PEOPLE HAVE EVEN LOST POWER TO CAR WHILE DRIVING. THE TIPM IS ALSO CONNECTED WITH AIR BAG DEPLOYMENT AND IT WILL NOT DEPLOY SHOULD THE CAR LOSE POWER AND HIT ANYTHING. MOST PEOPLE CANNOT EVEN AFFORD TO REPLACE THE 1200 ISSUE. THIS SHOULD BE A NATIONAL RECALL OR EXPECT MANY ACCIDENTS CAUSED BY THIS FOR THOSE THAT ARE LUCKY ENOUGH TO FINALLY GET THE CAR STARTED. *TR

Mileage: 51,000

2 WEEKS AGO MY CAR WOULD NOT START, DID GET IT STARTED, TOOK TO DEALER SHIP. ITS APPARENTLY THE TIMP MODULE. THIS PART IS ON BACK ORDER I WAS TOLD IT WOULD BE IN THIS WEEK ITS NOT AND THEY ARE NOT SURE. IT TAKE A FEW TRIES TO GET IT STARTED. AND TWICE IT STALLED WHILE DRIVING. AND ITS MAKING A KNOCKING. MAY I ADD THIS STARTED AT 36600. MILES. *TR

Mileage: 36,600

NATIONAL PROBLEM! TROUBLE STARTING VEHICLE - BAD TIPM. MANY REPORTS OF OTHER JEEP AND CHRYSLERS HAVE THE SAME ISSUE WITH THIS BATCH OF BAD PARTS. LOG ONTO ANY JEEP FORUM AND LOOK AROUND! TOOK 25 MINUTES TO GET THE TIPM TO START UP THE ENGINE. STARTING TROUBLE WENT AWAY FOR A COUPLE OF DAYS BUT IS INCREASINGLY GETTING WORSE. THE PROBLEM IS NOW EFFECTING ABOUT EVERY THIRD START UP AND HAS MADE ME MISS A JOB INTERVIEW BECAUSE OF THE LACK OF RELIABILITY. TOOK THE JEEP TO THE DEALER, THEY INSTALLED ALL THE FLASH UPDATES FOR THE TIPM - NO DIFFERENCE AFTER THE FLASHES WERE INSTALLED. DEALER SAID THAT I NEEDED A NEW TIPM. THE CRAPPY PROBLEM IS THAT THE PART IS ON A 3 MONTH BACK ORDER! THEY ARE NOT WANTING TO COVER THIS UNDER WARRANTY (UNDER 3 YEARS / OVER 36,000 MILES) BUT I PLACED A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE TO BOTH EXPEDITE THE PART AND GET IT COVERED UNDER WARRANTY. WHEN I CALLED THE CHRYSLER CUSTOMER SERVICER LINE, I WAS TOLD THAT I WAS HER SECOND TIPM ISSUE THIS MORNING! I WAS TOLD THE TIPM WOULD COST ME $1,000.....EVEN IF YOU COULD ORDER THE PART! DROVE VEHICLE HOME, BECAUSE I COULD NOT AFFORD A RENTAL CAR FOR AND UNSPECIFIED AMOUNT OF TIME, AND HAVE HAD ISSUES EVERY DAY. LAST WEEK, THE JEEP STALLED WHILE I WAS DOING 45 MPH ON A CITY ROAD. WAS ABLE TO COAST TO THE SHOULDER WITH NO INCIDENT, BUT IT TOOK ABOUT 15 MINUTES OF CONTINUOUS TRIAL TO GET THE VEHICLE STARTED AGAIN. I WILL NOT TAKE MY WIFE AND KIDS IN THE JEEP WITH ME UNTIL THIS ISSUE IS RESOLVED. *TR

Mileage: 52,000

MY 2011 OVERLAND BEGAN HESITATING WHILE DRIVING ON FRIDAY 9/6. WAS ABLE TO RETURN HOME SAFELY. TURNED OFF THE ENGINE AND THEN WAS UNABLE TO RESTART THE VEHICLE. HAD THE VEHICLE TAKEN TO A LOCAL DEALERSHIP AND WAS TOLD THAT THE TIPM MODULE HAD FAILED WHICH CHRYSLER IS AWARE OF THE FAULTY PART AND HAS ALREADY CHANGED MANUFACTURERS. I WAS TOLD DUE TO A BACK ORDER THE DEALERSHIPS ARE LIMITED TO ORDERING ONLY ONE MODULE PER WEEK AND THEREFORE NO ETA COULD BE GIVEN FOR MY VEHICLE'S REPAIRS. I CALLED THE CHRYSLER CORPORATE OFFICES AND WAS TOLD THAT THEY WOULD ATTEMPT TO EXPEDITE THE PART AND I COULD RENT A CAR AND SUBMIT MY BILL FOR "POSSIBLE" REIMBURSEMENT. THIS IS A FAILURE ON A NUMBER OF LEVELS THAT A COMPANY THAT IS NOW FLUSH WITH CASH AGAIN DUE TO A GOV'T BAILOUT HAS THE PARTS TO CRANK OUT NEW VEHICLES BUT WILL LEAVE PAYING CUSTOMERS WITH NO INFORMATION OTHER THAN TO "BE PATIENT". I WILL NOT ATTEMPT TO BUY AMERICAN AGAIN. BACK TO ACURA I GO! *TR

Mileage: 35,650

CAR WILL NOT START OR OPERATE AT ALL DUE TO A BAD TIPM , THIS PROBLEM IS NOW WIDE SPREAD THROUGH THE NATION WITH JEEP / CHRYSLER CUSTOMERS. MY JEEP WILL BE AT THE DEALER SHIP FOR ABOUT 3 WEEKS WAITING FOR THE BACK ORDERED TIPM TO COME IN. *TR

Mileage: 38,700

I WAS HAVING TROUBLE GETTING MY CAR STARTED. IT WOULD CRANK BUT NOT START. HAD IT TOWED TO THE DEALER AND I WAS TOLD THE TIPM (TOTALLY INTEGRATED POWER MODULE) NEEDS TO BE REPLACED. THERE IS A FAULTY RELAY THAT CONTROLS THE FUEL PUMP WHICH RESULTS IN A CRANK BUT NO START CONDITION. THE COST WAS RIDICULOUS BUT EVEN WORSE WAS THAT IT WOULD TAKE UP TO TWO WEEKS TO GET THE PART. IN DOING SOME CHECKING, IT SEEMS THAT THERE ARE CURRENTLY OVER 1300 ORDERS FOR THIS PART WITH NONE AVAILABLE. THERE IS A SCHEDULED RELEASE TO DEALERS THIS WEEK OF ABOUT 450 WITH ANOTHER RELEASE IN ABOUT 2 MORE WEEKS. CURRENTLY THERE IS A DEMAND OF 449 PER WEEK. THERE MUST BE SOMETHING WRONG WITH THE WAY THIS PART WAS MANUFACTURED FOR IT TO BREAK DOWN SO MUCH. OR IS CHRYSLER JUST MAKING A BUCK BY TAKING ADVANTAGE OF US? EITHER WAY, I'M GOING BACK TO FOREIGN CARS. AMERICAN MADE HASN'T BEEN VERY GOOD TO ME. *TR

Mileage: 73,000

VEHICLE CRANKS BUT DOES NOT STARTS. PART NOT AVAILABLE. DEALER CLAIMS IS IN NATIONAL BACKORDER. VEHICLE WAS TOWED TO DEALER AND DIAGNOSED AS A DEFECTIVE TOTAL INTEGRATED POWER MODULE. OTHER 17 SIMILAR VEHICLES WAITING FOR SAME PART AT CHRYSLER JEEP DEALER REPAIR SHOP.

Mileage: 56,500

CAR WON'T STOP. TIPM FUSE EXPLODED. JEEP DEALER SAYS I WON'T HAVE A CAR FOR2 WEEKS AND JEEP WON'T COVER THIS MAIN STREAM ISSUE. I FOUND 1200 COMPLAINTS ON THE SAME ISSUE. WE WANT EXTENDED WARRANTY OR FULL RECALL ON ALL JEEP GRAND CHEROKEES. 2011 AND 2012. PEOPLE CAN DIE IF THEIR CAR SHUTS OFF ON THE HIGHWAY. I WAS WARNED I CAN DIE IF I DRIVE THIS JEEP BY SHAVER JEEP IN THOUSAND OAKS CA. TIPM NEEDS RECALL AND WILL END UP KILLING JEEP OWNERS

Mileage: 45,000

I TRIED TO START MY JEEP GRAND CHEROKEE 2011 WITH THE PUSH START AND IT TURNED OVER BUT WOULD NOT CRANK. I FINALLY GOT IT CRANK AFTER SEVERAL TRIES AND WAITING FIVE MINUTES. I HAVE SINCE EXPERIENCED INTERMITTENT PROBLEMS STARTING MY JEEP EACH MORNING OR AFTER IT SITS FOR MORE THAN FOUR HOURS. IN THE PAST WEEK I HAVE EXPERIENCED DIFFICULTY STARTING EVERYDAY. IT GETTING HARDER TO START. I READ ONLINE THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM AND SOMEONE RECOMMENDED USING THE REMOTE START BUTTON TO START YOUR VEHICLE. THAT IS THE ONLY WAY I HAVE BEEN SUCCESSFUL GETTING MY JEEP CRANKED EACH DAY. I TOOK MY VEHICLE TO THE JEEP DEALERSHIP AND THEY SAID I NEED A TIPM AND IT IS NOT COVERED UNDER WARRANTY. I AM A FEMALE NURSE WHO DRIVES MY CAR FOR A LIVING AND I DO NOT FEEL SAFE IN MY VEHICLE. I GO IN UNSAFE AREAS FOR MY JOB AND IT IS NOT A GOOD FEELING WORRY IF MY JEEP START. IT IS GOING TO COST OVER 1200.00 TO GET MY CAR REPAIRED AND PART IS ON BACK ORDER. I WORRY EVERYDAY THAT I WILL GET STRANDED AND THIS IS SUPPOSE TO BE AN AWARD WINNING SUV. PLEASE HELP ME!

Mileage: 58,543

STARTING ISSUES - CRANKS BUT WON'T START. 2011 JEEP GC OVERLAND 4X4 5.7L HEMI, 19,200 MILES. BAD PART: "TOTALLY INTEGRATED POWER MODULE" (TIPM) PART# RL692316AI. PART IS ON "BACK ORDER" DEALER BEST GUESS IS 3 TO 6 WKS OR MORE - THEY DO NOT KNOW. CORPORATE CONFIRMED PARTS SITUATION. AUG 26, 2013 1ST DAY JEEP IN SHOP. DEALERS NOW HAS 3 VEHICLES ALL WAITING FOR THIS PART. MY CONCERN IS THAT THERE IS MORE DEMAND THAN PARTS AND WILL THE NEW PART BE UPGRADED TO ELIMINATE PROBLEM. DEALER PART COST ABOUT $1,000 PLUS LABOR IF OUT OF WARRANTY. SEPT 5, 2013 NOW 11 DAYS IN SHOP WITH NO MORE INFORMATION ON PART. I HOPE THIS DATA WILL SUPPORT A RECALL FOR TIPM PART # RL692316A USED IN 2011 JEEP GRAND CHEROKEE AND OTHER VEHICLES TOO. *JB

Mileage: 19,200

MY 2011 JEEP GRAND CHEROKEE FINALLY STOPPED ON SEPTEMBER 2, 2013. I HAD TO HAVE IT TOWED TO THE NEAREST JEEP DEALERSHIP. AFTER THREE WEEKS OF IT NOT WANTING TO START AND LEAVING ME STRANDED SEVERAL TIMES I WAS FORCED TO BUY A NEW BATTERY ONLY FOR IT TO DO THE SAME THING. TODAY IT WAS DIAGNOSED AS HAVING A BAD TIPM. BUT THAT'S NOT THE BAD PART, A TIPM IS $1200.00 AND IT IS ON BACK ORDER INDEFINITELY! LOOKED IT UP ONLINE TODAY AND FOUND HUNDREDS OF PEOPLE WAITING FOR THE SAME TIPM PART. THIS ITEM SHOULD BE RECALLED BY JEEP AND REPAIRED FOR NO CHARGE SINCE IT ALSO CONTROLS THE AIRBAGS. JEEP NEEDS TO FIX THIS PROBLEM IMMEDIATELY. IN THE MEANTIME, I, ALONG WITH SEVERAL OTHER HUNDRED PEOPLE, HAVE A 2 YEAR OLD CAR THAT IS JUST SITTING AT A DEALERSHIP AND WE ARE NOT ABLE TO GET FIXED. *JB

Mileage: 55,200

INCIDENT ON 8/29/13 CAR STALLED TO START- TOOK CAR TO DEALER ON 8/30/13 AND THEY DIAGNOSED IT TO BE THE TIPM. PART WAS ORDERED BUT THE DEALER DOES NOT KNOW WHEN IT IS COMING IN AND IT IS ON NATIONAL BACKORDER. THIS TIPM CAUSES THE CAR NOT TO START. IT TOOK ME ABOUT 5 TRIES TO START MY CAR- THEN FINALLY IT STARTED. THE CAR BASICALLY STARTS WHEN IT WANTS TO. CALLED CORPORATE 9/4 AND SPOKE WITH ELLA COMPLAINING ON THE ISSUE. SHE THEN CALLED THE DEALER AND CONFIRMED THAT PART HAS BEEN ORDERED BUT DOES NOT KNOW AN ARRIVAL DATE. SHE SAID THEY WILL EMAIL MONTHLY ON THE STATUS OF MY PART. I THEN SAID "MONTHLY". SHE REPLIED YES WE DON'T KNOW WHEN THE PART WILL BE IN. I TOLD HER I AM GETTING VERY AGITATED AND THAT I CANNOT AFFORD TO PAY A CAR NOTE ON TOP OF A RENTAL. I ASKED HER WHAT DO THEY DO IN A SITUATION WHEN A CAR CANNOT BE FIXED???? DO YOU REFUND $$ GIVE A NEW CAR.... SHE COULD NOT ANSWER (BASICALLY SAYING NO). I TOLD HER MY RENTAL WILL BE UP ON SATURDAY AND I WANT A NEW ONE ON THEIR EXPENSE BECAUSE THEIR SHOULD BE NO REASON FOR THE DEALER NOT HAVING THIS PART OR KNOWING WHEN IT WILL BE IN. SHE ADVISED ME TO CALL BACK ON SATURDAY REGARDING THE RENTAL. SOME CARS AT MY DEALER HAVE BEEN WAITING FOR THIS PART FOR MONTH. SHE STATED THAT SHE WILL ESCALATE ME FILE WITH SPECIAL TRACKING. IT SEEMS LIKE CHRYSLER IS TELLING ALL VEHICLE OWNERS THIS. *JB

Mileage: 44,444

MY JEEP GRAND CHEROKEE OVERLAND 4X4 2011 IS EXPERIENCING STARTING PROBLEMS. THE YARK JEEP DEALER IN TOLEDO OHIO DIAGNOSED THE PROBLEM TO BE THE TOTAL INTEGRATED POWER MODULE OR TIPM ON SEPTEMBER 4, 2013. I HAD NOT DRIVEN THE CAR FOR 5 DAYS DUE TO A FEAR OF BEING IN A STRANGE PLACE AND NOT BEING ABLE TO GET THE CAR STARTED. THE YARK DEALERSHIP, ON ADVICE OF CHRYSLER, PERFORMED A SOFTWARE UPDATE, WHICH SEEMED TO WORK FOR ABOUT AN HOUR AT THE DEALERSHIP. THEN IT [CONSTANT STARTER CRANKING, WHICH THE DEALERSHIP SAID WAS BECAUSE THE TIPM WAS NOT SENDING ANY POWER TO THE FUEL PUMP] STARTED AGAIN AT THE DEALERSHIP. NOW, I AM BEING TOLD, BY THE YARK DEALERSHIP, THAT THERE IS A 2000 PART BACKLOG ON THE TIPM AND THAT THE PART-DISTRIBUTOR RE-STOCKING DATE HAS MOVED FROM 9/9/2013 TO 9/23/2013. IF THE DELIVERY DATE HOLDS I WILL BE WITHOUT MY VEHICLE FOR ABOUT THREE WEEKS. INTERNET RESEARCH (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F8B2B/1112) REVEALS MANY PEOPLE THAT THE SAME PROBLEM AND CHRYSLER WILL NOT PAY FOR A RENTAL CAR UNLESS THE TIPM IS TOTALLY NON-FUNCTIONAL WHICH I FEEL IS UNACCEPTABLE.

Mileage: 50,500

WENT TO START MY JEEP AFTER IT SAT FOR A FEW HOURS AND NOTICED EXTENDED CRANKING. IT DID FIRE UP AND I DROVE 65 MILES TO THE GYM. SAME EXTENDED CRANKING ISSUE WHEN I GOT OUT THE GYM AN HOUR LATER, BUT EVENTUALLY, STARTED AND I MADE IT HOME. DID THIS ONE MORE TIME FEW DAYS LATER AND THE FIRST MONDAY IN AUGUST IT WOULDN'T START WHEN I WENT TO LEAVE FOR WORK IN THE MORNING. TOOK MY WIFE'S VEHICLE O WORK AND SHE TRIED IT A FEW HOURS LATER AND IT FIRED RIGHT UP. BROUGHT TO LOCAL SHOP TO HAVE THEM LOOK AT IT SINCE THEY CAN SERVICE MY EXTENDED WARRANTY. AFTER A FEW DAYS THERE I WAS NOTIFIED THAT IT WAS HE TIPM AND THE PART WE ON ORDER, BUT WAS ON NATIONAL BACK ORDER FROM JEEP AND I WAS NUMBER 141 IN LINE WAITING FOR ONE. AS OF TODAY, 9/3/14, STILL NO PART AND STILL NO ESTIMATED DELIVERY OF SAID TIPM. I HAVE NOT BEEN ABLE TO DRIVE THE JEEP SINCE THEN BECAUSE IT IS UNRELIABLE TRANSPORTATION AND MY JOB REQUIRES ME TO TRAVEL UP TO 300 MILES PER DAY. HAVE NOW MADE TWO PAYMENTS ON A VEHICLE I CAN'T USE. *JB

Mileage: 39,000

MY VEHICLE WOULD NOT CRANK AND STALLS. BATTERY REPLACED, $179.00 LATER.MECHANIC TOLD ME THAT IT HAD UPDATES AND REFLASHED THOSE FOR $50.00 AND ADVISED ME TO TAKE BACK TO THE DEALERSHIP FOR AN INTEGRATED MODULE. AFTER SERVICE EVALUATED MY JEEP, I WAS TOLD THAT THE PROBLEM EXISTED IN THE TIPM. THIS PRODUCT IS ON AT LEAST A 6 WEEK BACK ORDER AND THAT IS NOT A GUARANTEE. ALSO, THERE HAVE BEEN NO RECALLS ON THIS PRODUCT. I HAVE A BUSY COMMUTE TO WORK IN HEAVY TRAFFIC. MY JEEP STALLED ON THE INTERSTATE AND I HAD TO VEER TOWARD THE DITCH TO AVOID AN ACCIDENT. IF I WERE HIT, WOULD MY AIRBAGS EVEN DEPLOY? THIS IS A SAFETY VIOLATION! *JS

Mileage: 85,400

THE TIPM, A PART OF THE COMPUTER, HAS FAILED AND THE VEHICLE WILL NO LONGER START. VEHICLES HAVE ALSO BEEN KNOWN TO STALL, ALTHOUGH THIS DID NOT HAPPEN TO ME. CHRYSLER HAS FAILED TO RECALL DESPITE HUNDREDS OF ISSUES. MY SMALL DEALER IN GREENSBORO, NC HAS 4 VEHICLES WITH THIS ISSUES. THERE ARE NO PARTS AVAILABLE, AND THEY ARE GIVING NO ESTIMATE ON WHEN PARTS WILL BE AVAILABLE. SO FAR CHRYSLER HAS FAILED TO RECOGNIZE THE WIDESPREAD NATURE OF THE INCIDENT, DESPITE HUNDREDS OF ONLINE POSTS BY OWNERS, AND MY DEALERS RECOGNITION OF MULTIPLE VEHICLES IN THEIR SHOP FOR THIS ISSUE. *JS

Mileage: 33,000

THIS ISSUE HAS TO DO WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM) USED IN JEEP AND OTHER MAKES. THIS PART IS RESPONSIBLE FOR A LOT OF THE POWER SWITCHING/MODULATION/DISTRIBUTION, AND COMMUNICATIONS WITH OTHER SYSTEMS IN THE ELECTRICAL SYSTEM. THERE ARE NUMEROUS COMPLAINTS ONLINE REGARDING THIS PART THAT IS ON NATIONAL BACKORDER. OUR CAR HAS BEEN OUT OF SERVICE SITTING AT A JEEP DEALER SINCE JULY WITH NO ESTIMATE FROM CHRYSLER OF WHEN THE PART MIGHT BE AVAILABLE. THERE HAS BEEN NO TALK OF A RECALL AT THIS POINT. THE PART ALMOST ALWAYS GOES BAD AFTER THE WARRANTY HAS LAPSED AND COSTS ANYWHERE FROM $900 - $1400 DEPENDING ON THE DEALERSHIP, ETC. ONCE IT GOES, THE CAR IS RENDERED USELESS. WE SPENT $2,000 AT A MECHANIC WHO THOUGHT IT WAS THE FUEL PUMP AND AN ADDITIONAL $1000+ ON A RENTAL CAR BEFORE THE CAR WAS TOWED TO THE DEALER. WE ARE UNABLE TO ONLY HAVE ONE CAR, SO WE HAVE NOW BOUGHT A THIRD CAR. FORTUNATELY WE ARE IN A POSITION TO DO THIS. MANY PEOPLE ARE UNABLE TO AFFORD EVEN A RENTAL. THE SAFETY ISSUE COMES INTO PLAY BECAUSE THE CAR MAY JSUT STOP WHILE YOU ARE DRIVING. THIS DID HAPPEN TO OURS ONCE, BUT IT WAS BEFORE THERE WAS AN OBVIOUS PROBLEM AND THE CAR WORKED FINE AFTER THE INCIDENT SO WE NEVER LOOKED INTO IT. THERE IS ALSO THE ISSUE THAT SOMETIMES IT MAY START, BUT IF YOU TURN THE CAR OFF IT MAY NOT START THE NEXT TIME POSSIBLY STRANDING THE DRIVER WHO KNOWS WHERE. AT THIS POINT PEOPLE WOULD JUST LIKE THIS ISSUE ACKNOWLEDGED AND INVESTIGATED.

Mileage: 65,000

I WOULD LIKE TO PLACE A FORMAL COMPLIANT AGAINST CHRYSLER GROUP, LLC. MY FAMILY ALONG WITH HUNDREDS, IF NOT THOUSANDS OF OTHER 2011 JEEP GRAND CHEROKEE OWNERS. THIS ISSUE IS AROUND THE TIPM DEVICE THAT SEEMS TO BE FAILING ON MANY CONSUMER'S VEHICLE DATING BACK TO THE EARLY PART OF 2013. FINALLY, AFTER A COUPLE TO TRIPS TO THE SERVICE DEPARTMENT FOR THIS ISSUE, I WAS FINALLY TOLD THE PART IS ON BACK ORDER. THE PROBLEM IS THE DEALER, NOR THE CHRYSLER GROUP DOESN'T HAVE AN IDEA WHEN THIS PART WILL BE AVAILABLE LEAVING MANY OF US WITHOUT A CAR FOR AN UNDETERMINED AMOUNT OF TIME. THIS PART (TIPM) NEEDS TO BE PLACED ON OFFICIAL RECALL BY THE CORPORATION AND UNTIL IT ACTUALLY IS.........IT HAS PLACED UNDUE FINANCIAL STRAIN OF MANY OF THE OWNERS OF THE JEEP. WE ARE EXPECTED BY THE BANKS TO CONTINUE PAYING OUR CAR NOTE, ALONG WITH INSURANCE. NOW CHRSYLER IS SAYING THAT WE MUST ALSO COME OUT OF POCKET FOR RENTALS TO REPLACE THE VEHICLES WE HAVE AND OR PAYING FOR UNTIL THEY RESOLVE THIS ISSUE. THIS IS SO NOT RIGHT ON SO MANY LEVELS AND APPARENTLY THEY CAN GET AWAY WITH THIS WITHOUT RECOURSE. IN CONCLUSION, JUST ASKING THE JUSTICE DEPARTMENT TO LOOK INTO THIS ISSUE AND ASSIST US CONSUMERS BEING HELD HOSTAGE BY CHRYSLER GROUP, LLC. *TT

Mileage: 15,000

I HAVE A 2011 JEEP GRAND CHEROKEE, AND WAS EXPERIENCING THE SAME COLD START ISSUES I DROVE IT FOR ABOUT ANOTHER 2 WEEKS AND ON ONE TRIP I DROVE ABOUT AN HOUR OUT OF TOWN AND HAD TO RUN INTO A BANK. WHEN I GOT BACK IN MY CAR I STARTED IT AND DIED RIGHT IN THE MIDDLE OF THE DRIVEWAY I WAS EXITING. TOOK 30 MINUTES FOR IT TO RESTART. THE PAPERWORK SAYS THEY REPLACED THE WIN (WIRELESS IGNITION NODE). 11 DAYS IN THE SHOP. THE NEXT MORNING I WENT OUT TO GO TO WORK AND THE CAR WOULD NOT START. CALLED DEALERSHIP TOLD ME TO BRING IT BACK UP. I DID THE NEXT DAY, THIS TIME GETTING A DODGE DART FROM THE RENTAL COMPANY 8 DAYS IN THE SHOP WHEN I RECEIVED A CALL THAT IT WAS READY, THIS TIME THEY REPLACED THE IGNITION MODULE AND GAVE ME A NEW REMOTE KEY. THE NEXT DAY AUG 8TH WENT TO GO TO WORK AND THE CAR WOULDN'T START. HALF HOUR LATER GOT THE CAR STARTED AND BACK TO DEALERSHIP, THIS TIME I RECEIVED A NISSAN VERSA RENTAL. THEY HAVE HAD IT EVER SINCE 14 DAYS AND COUNTING. I TALK TO SERVICE DEPARTMENT ON THURSDAY AUGUST 15TH. AND THEY TOLD ME THEY GOT IT NOT TO START AND THAT IT WAS THE FUEL INJECTORS, I INTERJECTED AND TOLD HIM ABOUT THIS FORUM AND TO CHECK THE TIPM AND THEY JUST RELEASED 2000 FROM THE FACTORY ON THE 13TH. SAID HE WOULD SPEAK WITH TECHNICIAN AND GET BACK TO ME. CALLED ME FRIDAY AND SAID THEY WERE REPLACING THE TIPM AND HE WOULD HAVE A BETTER IDEA ON A TIME FRAME BY THE MIDDLE OF THIS WEEK. I CALLED TODAY AND THEY ARE TELLING ME THAT ITS BACK ORDERED TO SEPT. NOT GIVING ME ANY SPECIFICS OF WHEN IN SEPT. THE SERVICE MANAGER GAVE ME CHRYSLER NUMBER TO CALL AND COMPLAIN.THIS IS A SERIOUS ISSUE WITH MANY INDIVIDUALS EFFECTED IT NEEDS TO BE LOOKED INTO AS A RECALL ISSUE. WHAT HAPPENS IF THE COMPANY IN MEXICO WHO MAKES THE PART GOES OUT OF BUSINESS. THIS IS WRONG ESPECIALLY FOR A TAXPAYERS BAILOUT COMPANY.. *TT

Mileage: 35,500

I HAVE A 2011 JEEP GRAND CHEROKEE, AND WAS EXPERIENCING THE SAME COLD START ISSUES I DROVE IT FOR ABOUT ANOTHER 2 WEEKS AND ON ONE TRIP I DROVE ABOUT AN HOUR OUT OF TOWN AND HAD TO RUN INTO A BANK. WHEN I GOT BACK IN MY CAR I STARTED IT AND DIED RIGHT IN THE MIDDLE OF THE DRIVEWAY I WAS EXITING. TOOK 30 MINUTES FOR IT TO RESTART. THE PAPERWORK SAYS THEY REPLACED THE WIN (WIRELESS IGNITION NODE). 11 DAYS IN THE SHOP. THE NEXT MORNING I WENT OUT TO GO TO WORK AND THE CAR WOULD NOT START. CALLED DEALERSHIP TOLD ME TO BRING IT BACK UP. I DID THE NEXT DAY, THIS TIME GETTING A DODGE DART FROM THE RENTAL COMPANY 8 DAYS IN THE SHOP WHEN I RECEIVED A CALL THAT IT WAS READY, THIS TIME THEY REPLACED THE IGNITION MODULE AND GAVE ME A NEW REMOTE KEY. THE NEXT DAY AUG 8TH WENT TO GO TO WORK AND THE CAR WOULDN'T START. HALF HOUR LATER GOT THE CAR STARTED AND BACK TO DEALERSHIP, THIS TIME I RECEIVED A NISSAN VERSA RENTAL. THEY HAVE HAD IT EVER SINCE 14 DAYS AND COUNTING. I TALK TO SERVICE DEPARTMENT ON THURSDAY AUGUST 15TH. AND THEY TOLD ME THEY GOT IT NOT TO START AND THAT IT WAS THE FUEL INJECTORS, I INTERJECTED AND TOLD HIM ABOUT THIS FORUM AND TO CHECK THE TIPM AND THEY JUST RELEASED 2000 FROM THE FACTORY ON THE 13TH. SAID HE WOULD SPEAK WITH TECHNICIAN AND GET BACK TO ME. CALLED ME FRIDAY AND SAID THEY WERE REPLACING THE TIPM AND HE WOULD HAVE A BETTER IDEA ON A TIME FRAME BY THE MIDDLE OF THIS WEEK. I CALLED TODAY AND THEY ARE TELLING ME THAT ITS BACK ORDERED TO SEPT. NOT GIVING ME ANY SPECIFICS OF WHEN IN SEPT. THE SERVICE MANAGER GAVE ME CHRYSLER NUMBER TO CALL AND COMPLAIN.THIS IS A SERIOUS ISSUE WITH MANY INDIVIDUALS EFFECTED IT NEEDS TO BE LOOKED INTO AS A RECALL ISSUE. WHAT HAPPENS IF THE COMPANY IN MEXICO WHO MAKES THE PART GOES OUT OF BUSINESS. THIS IS WRONG ESPECIALLY FOR A TAXPAYERS BAILOUT COMPANY.. *TT

Mileage: 35,500

I HAVE A 2011 JEEP GRAND CHEROKEE THAT HAS A DEFECTIVE PART CALLED A TIPM (TOTALLY INTEGRATED POWER MODULE). IT DOWNLOADS DATA AND IS PART OF THE ONBOARD COMPUTER AND SPECIALIZED FOR EACH VEHICLE. *TT MY DEFECTIVE TIPM CAUSES THE VEHICLE TO STALL AND EVENTUALLY IT WILL PREVENT IT FROM STARTING. THE TIPM IS COVERED UNDER MY EXTENDED WARRANTY, BUT THE PART IS ON NATIONAL BACKORDER AND CHRYSLER IS UNABLE TO GET IT FROM THE MANUFACTURER (AT LEAST THAT'S WHAT THEY TELL US). I HAVE READ ON SOME MESSAGE BOARDS THAT THEY DO NOT HAVE THE RIGHTS TO PRODUCE THE TIPM THEMSELVES AND THAT THE COMPANY THAT MAKES IT IS GOING BANKRUPT AND CLOSING. IT IS ALSO LIKELY THAT WHOEVER MAKES IT IS IN ANOTHER COUNTRY (THEY WILL NOT TELL US WHERE). CHRYSLER IS TREATING PEOPLE DIFFERENTLY - THOSE WITHOUT WARRANTIES ARE COMPLETELY OUT OF LUCK. THEY HAVE NO WORKING/SAFE/RELIABLE VEHICLE AND HAVE TO PAY FOR THE REPAIR, BUT SINCE THE PART IS NOT AVAILABLE, NO LUCK AND NO TRANSPORTATION. THOSE OF US WITH WARRANTIES ARE TOLD DIFFERENT LIES. THEY GIVE US A DATE THAT IS A MONTH OR TWO AWAY, THEN WHEN THAT COMES AROUND, THEY CHANGE THE DATE. WE HAVE THE ADDED "BONUS" OF BEING IN JEOPARDY EACH AND EVERY TIME WE DRIVE SOMEWHERE AND NOT KNOWING IF WE WILL BE STRANDED OR NOT. THERE ARE AT LEAST SEVERAL HUNDRED PEOPLE HAVING THIS PROBLEM, AND ACCORDING TO ONE POST I READ ON EDMUNDS.COM, THE CHRYSLER CASE MANAGER TOLD SOMEONE THAT 25,000 OF THESE WERE NEEDED. CHRYSLER IS WELL AWARE OF THIS DEFECT, BUT THEY REFUSE TO DO A RECALL AND SO FAR THEY HAVE NOT PROVIDED ME WITH A RENTAL CAR. THEY CLAIM THAT THEY WILL, BUT THEN PLAY THE PHONE GAME, WHERE CHRYSLER USA, CANNOT REACH THE SERVICE MANAGER AT THE LOCAL DEALERSHIP, WHO CANNOT REACH THE RENTAL DEPARTMENT AND SO ON.

Mileage: 41,308

BEGINNING THE EVENING OF JULY 30, I EXPERIENCED ISSUES WITH STARTING MY GRAND CHEROKEE. THESE ISSUES WERE SPORADIC, HOWEVER ONCE EVERY THREE OR FOUR TIMES I ATTEMPTED TO START THE ENGINE, THE ENGINE WOULD CRANK BUT FAIL TO START. ON JULY 31, I SCHEDULED AN APPOINTMENT WITH MY LOCAL JEEP DEALERSHIP (VIDEON CHRYSLER DODGE JEEP IN NEWTOWN SQUARE, PA) FOR AUGUST 5. BY AUGUST 2, THE JEEP WAS NOT DRIVABLE AS STARTING IT WOULD TAKE 20-30 MINUTES EACH TIME. I WAS FORCED TO RENT A CAR AT MY OWN EXPENSE FOR THE WEEKEND OF AUGUST 3-4. ON AUGUST 5 THE DEALERSHIP DIAGNOSED THE ISSUE AS PERTAINING TO TSB 08-053-11 AND REPROGRAMMED THE TOTALLY INTEGRATED POWER MODULE. ON AUGUST 7, I EXPERIENCED THE NO START ISSUE AGAIN AND SCHEDULED A SECOND APPOINTMENT WITH THE DEALERSHIP FOR AUGUST 8. ON AUGUST 8, THE TIPM WAS IDENTIFIED AS NEEDING TO BE REPLACED. I WAS INFORMED BY THE DEALERSHIP THAT THE NECESSARY PART WAS ON BACKORDER WITH AN ESTIMATED ARRIVAL TIME OF WITHIN ?A FEW WEEKS?. THE DEALERSHIP ADVISED THAT IT WAS OK FOR ME TO CONTINUE DRIVING THE VEHICLE IN THE MEANTIME DESPITE THE ISSUE. ON THE EVENING OF AUGUST 16, WHILE DRIVING THE VEHICLE AT A SPEED OF APPROXIMATELY 40 MILES PER HOUR, THE ENGINE STALLED, CAUSING THE VEHICLE TO LOSE ALL POWER NEAR THE INTERSECTION [XXX] GIVEN THE NATURE OF THE ROAD AS WELL AS THE TRAFFIC AROUND ME, THIS SITUATION POSED A SERIOUS SAFETY HAZARD TO MYSELF, MY PASSENGER, AND OTHERS NEAR MY VEHICLE, AND SINCE THAT POINT I NO LONGER FEEL SAFE OPERATING THE VEHICLE IN ITS CURRENT CONDITION. AS SUCH, I HAVE BEEN ENTIRELY UNABLE TO OPERATE THIS VEHICLE SINCE AUGUST 16. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Mileage: 31,000

WHILE DRIVING MY 2011 JEEP GRAND CHEROKEE I SAW WHITE SMOKE COMING FROM THE DRIVER SIDE SUN VISOR AND THEN A BURNING SMELL. I PULLED OVER AND AFTER A FEW MINUTES THE SMOKE CLEARED, THE BRACKET FOR SUN VISOR STAYED HOT AND SHOWS SIGNS OF MELTING. NO INJURIES, THE VEHICLE WAS DRIVEN TO DEALERSHIP IMMEDIATELY. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

Mileage: 21,000

MULTIPLE ISSUES. IT BEGAN WITH THE KEY LESS REMOTE ENTRY NOT WORKING PROPERLY, NOT OPENING OR LOCKING THE CAR. I THEN BEGAN TO NOTICE THE CAR WOULD UNLOCK ITSELF OVERNIGHT (LUCKILY IT IS KEPT IN A GARAGE). MOVING FORWARD, WHEN I WOULD PUT THE KEY IN THE IGNITION, THE CAR WOULD START, I WOULD THEN PUT THE CAR IN REVERSE, AND IT WOULD IMMEDIATELY SHUT OFF, ALL POWER GONE. I WOULD HAVE TO SLAM THE CAR INTO PARK AND TRY AGAIN. MOST RECENTLY, I WILL PUT THE KEY IN THE IGNITION AND TURN THE CAR ON, UNFORTUNATELY, THE CAR NEVER TURNS ON, IT IDLES IN THE IGNITION PHASE JUST BEFORE IT TURNS ON. *TR

Mileage: 58,000

UNABLE TO USE REMOTE ENTRY AND,START-MESSAGE UNABLE TO LOCATE KEY-HAVE TO USE MANUAL ENTRY SYSTEM ETC. DEALER FIXED SAME DAY. NOW APPROX. ONE YEAR LATER WITH ONLY 8,550 MILES UNABLE TO DO AGAIN SAME TYPE PROBLEM BUT MORE SO-WE WERE TAKEN BOTH SET OF KEYS TO UNLOCK DOORS AND TO START -THEN WOULD NOT DO EITHER BACK TO MANUAL. DEALER SERVICE SAID 10 DAYS -TO 2 WEEKS TO REPLACE -NOW AFTER CHECKING WITH DEALER AFTER 2 WEEKS WE WERE ADVISED UP TO 1 MONTH MORE DUE TO BACKLOG. *TR

Mileage: 5,000

I BOUGHT A 2011 GRAND CHEROKEE FROM SHAVE JEEP IN THOUSAND OAKS, CA. THE VEHICLE STARTED TO MALFUNCTION WITHIN DAYS AFTER PURCHASE. IT WOULD SEIZE UP, USUALLY AT HIGHWAY SPEED, STALL OUT, THUS LOSING POWER STEERING AND BRAKES. I BROUGHT THE CAR IN FOR SERVICE ABOUT 8 TIMES UNTIL I ALMOST GOT HIT BY A BIG RIG ON THE HIGHWAY AT NIGHT WHEN MY CAR DIED. THE CONSTANT ENGINE LIGHT READING WAS A CAMSHAFT POSITION SENSOR. CHRYSLER TECHS ATTEMPTED TO RESOLVE THE PROBLEM WITHOUT ANY LUCK. UNFORTUNATELY THE DEALER SWAPPED OUT CARS WITH ME AND I FOUND OUT THEY SOLD THIS VEHICLE WITHOUT TELLING THE NEW OWNERS OF THE MAJOR MECHANICAL PROBLEMS. *TR

Mileage: 7,100

ENGINE STARTS AFTER KEY FOB IS BUMPED. MY GARAGE IS INSIDE MY HOUSE. WE COULD DIE FROM CARBOM MONOXIDE POISING REPORTED TO DEALERSHIP THEY SAID NOTHING COULD BE DONE.MAYBE MY ATTORNEY CAN DO SOMETHING. *TR

Mileage: 18,302

THIS VEHICLE IS EQUIPPED WITH A ADAPTIVE SPEED SENSOR THAT KEEPS THE VEHICLE AT A PRESET DISTANCE FROM THE VEHICLE IN FRONT WITH CRUISE CONTROL ON. VEHICLE IS ALSO EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM WHICH WARNS THE DRIVER TO BRAKE IF IT SENSES AN APPROACH OF AN OBJECT THAT IS UNSAFE. THE PROBLEMS: THE SYSTEM WILL SHUT IT SELF OFF, FLASHING A WARNING THAT THE FORWARD COLLISION WARNING SYSTEM IS NOT WORKING AND SHUTS OFF THE CRUISE CONTROL AS WELL. SYSTEM ALWAYS RESETS ITSELF AFTER MINUTES, OR LONGER AND THE CRUISE CONTROL WILL ONCE AGAIN, WORK. SAFETY ISSUE THE SYSTEM HAS THE ABILITY TO BRAKE ON ITS OWN IF IT SENSES YOU ARE APPROACHING A VEHICLE TOO FAST WITH CRUISE CONTROL ENGAGED. THE PROBLEM IS THAT A CAR MAY TURN OFF IN A SEPARATE LANE TO DECELERATE OR BE IN A SEPARATE LANE TO ACCELERATE AND THE SENSOR THINKS THE CAR IS IN FRONT OF IT AND STARTS BRAKING SEVERELY CAUSE IT THINKS IT IS IN ITS PATH. THIS IS A HUGE SAFETY CONCERN SINCE ANY DRIVER BEHIND ME WOULD NOT BE EXPECTING ME TO BRAKE WHEN CARS ARE NOT IN MY PATH. THE VEHICLE HAS BEEN TO JEEP DEALER FOR NUMEROUS ATTEMPTS TO FIX IT. RIGHT NOW CHRYSLER IS NOT DOING ANYTHING ABOUT IT. ACCORDING TO THE REPAIRING DEALERSHIP, IF CHRYSLER DID DECIDE TO REPLACE THE PART, ITS ON BACK ORDER. *TR

Mileage: 20,000

SIMILAR TO OTHER COMPLAINT FILED 2/13/2012. 2011 JEEP GRAND CHEROKEE, PROBLEMS WITH THE KEY FOB 3 TIMES (4 IF YOU INCLUDE THE BATTERY DYING AFTER JUST OVER A YEAR) WHEREBY DRIVER WAS STRANDED DUE TO KEY FOB MALFUNCTION. FIRST TIME DEALER THOUGHT IT WAS A DEFECTIVE KEY FOB, HOWEVER, WHILE WAITING FOR A REPLACEMENT THE THEN CURRENTLY WORKING KEY FOB ALSO MALFUNCTIONED- WHEREBY THE "DEFECTIVE" FOB WAS TRIED AND IT WORKED AGAIN. DEALER THEN SAID A COMPUTER UPDATE WAS THE PROBLEM AND THAT DID SEEM TO FIX THE PROBLEM. HOWEVER, AGAIN RECENTLY KEY FOB WOULD NOT WORK ' DRIVER ENTERED THE CAR WITH THE EMERGENCY DOOR KEY- PULLED OFF THE STARTER BUTTON AND INSERTED THE KEY MANUALLY TO BE TOLD IT WAS A "DEFECTIVE KEY" (OR SOMETHING SIMILAR). DEALER EXAMINED CAR, WORKED WITH MANUFACTURER BUT SINCE PROBLEM COULDN'T BE "DUPLICATED" THEY WOULD TAKE NO FURTHER ACTION. ALL INCIDENTS HAPPENED WHILE IN TOWN OF RESIDENCE. HOWEVER, IF THIS OCCURRED WHILE TRAVELING IT COULD BE QUITE A DISASTER AND POTENTIALLY PUT THEM IN HARMS WAY IF THEY WERE STRANDED IN FOR EXAMPLE GRAND FORKS ND IN FEBRUARY AND THERE WAS SEVERE WEATHER AS HAS BEEN THE CASE IN THE PAST. NUMEROUS DISCUSSIONS IN ONLINE FORUMS ALSO DISCUSS THE ISSUE (BOTH JEEP AND CHRYSLER). THE BOTTOM LINE - THIS DEFECT HAS RESULTED IN OUR HAVING A SERIOUS LACK OF TRUST IN USING THIS CAR- IT COULD PUT MY FAMILY IN A VERY BAD SITUATION. *TR

Mileage: 7,269

TL* THE CONTACT OWN A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES FOR DIAGNOSIS. THE TECHNICIANS PERFORMED A FLASH UPDATE AND REPLACED THE WIN MODULE. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,450.

Mileage: 36,450

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED THEN TURNED OFF WHILE DRIVING. *SMD THE CONSUMER STATED WHEN THE VEHICLE STALLED, IT BECAME IMPOSSIBLE TO THE STEER THE VEHICLE, THE BRAKES DID NOT RESPOND, THE HEADLIGHTS WENT OUT, THEY BLINKERS DID NOT WORK AND THE DASHBOARD WAS DARK. THE ONLY DISPLAY ON THE SASH WAS THE RADIO/NAVIGATION DISPLAY AND THE CENTER CONSOLE TEXT INDICATING HOW TO START THE VEHICLE. THE CONSUMER TRIED PRESSING THE BRAKE AND THE START BUTTON, BUT NOTHING HAPPENED. WHEN SHE SLOWED DOWN ENOUGH, SHE PUSHED THE TRANSMISSION LEVER HARD INTO PARK, HOPING TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE SERVICE TECHNICIAN DETERMINED THE REMOTE KEYLESS ENTRY MODULE WAS NOT COMMUNICATING CORRECTLY WITH THE OTHER MODULES ASSOCIATED WITH OPERATING THE VEHICLE CORRECTLY. AN UPDATE WAS PERFORMED ON THE MODULES, INCLUDING THE REMOTE KEYLESS ENTRY MODULE. HOWEVER, THE TECHNICIAN COULD NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. ON JANUARY 9, 2013, A SIMILAR SYMPTOM OCCURRED AGAIN. WHEN THE CONSUMER PUSHED THE IGNITION BUTTON, THE VEHICLE STARTED, BUT IT ONLY LASTED FOR A MOMENT. IT THEN SHUT DOWN AND THE CENTER CONSOLE TEXT DISPLAYED ON HOW TO START THE VEHICLE. THE CONSUMER THEN PRESSED THE BRAKE AND THE PUSH BUTTON AND THE VEHICLE STARTED AGAIN, BUT SHUT DOWN MINUTES LATER. WHEN THE KEY FOB WAS PHYSICALLY PLACED IN THE IGNITION LOCATION, THE VEHICLE STARTED WITHOUT ANY PROBLEMS. *JB

Mileage: 21,517

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AT ENGINE START-UP. THE CHECK ENGINE WARNING LIGHT ILLUMINATED, CAUSING THE VEHICLE TO HESITATE TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE. THE DEALER REPLACED THE STARTER CYLINDER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CHECK ENGINE WARNING LIGHT CONTINUED TO ILLUMINATE AND FLASH SPORADICALLY. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 25,000. UPDATED 12/06/12*LJ THE DEALER REPLACED THE CAM SENSOR, FUEL PUMP, CYLINDER HEAD AND IGNITION SWITCH. THE REPLACEMENT OF THE FUEL PUMP, DID NOT RESOLVE THE ISSUE. UPDATED 12/06/12

Mileage: 16,000

TRIED TO ENTER VEHICLE. WOULD NOT UNLOCK USING PASSIVE KEY FOB. HAD TO USE A KEY TO UNLOCK DOOR. ONCE DOOR UNLOCKED, THE SECURITY HORN STARTED. HAD TO RE-LOCK DOOR TO SHUT HORN OFF. DOOR WOULD NOW UNLOCK USING PASSIVE SYSTEM. HAVE HAD NUMEROUS INSTANCES OF THE VEHICLE NOT RECOGNIZING THE KEY FOB. HAD TO TAKE IT OUT OF MY POCKET AND HOLD IT CLOSE TO THE DASH OR OPEN AND CLOSE THE DOOR SEVERAL TIMES BEFORE BEING ABLE TO START THE VEHICLE. *TR

Mileage: 32,100

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING, HE WAS UNABLE TO READ THE SPEEDOMETER DUE TO A GLARE FROM THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS MANUFACTURED WITH THE GLASS ON THE SPEEDOMETER SET AT THE WRONG ANGLE. THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM STATING IT WAS A DESIGN FLAW. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 07/10/12*LJ

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT WAS UNABLE TO OPEN THE DOORS WHEN ACTIVATING THE KEY FOB. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE KEY FOB WAS REPLACED WITH A NEW KEY FOB. FIVE MONTHS LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE KEY FOB WAS REPLACED FOR THE SECOND TIME. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350.

Mileage: 350

DECEMBER 5, 2011 VEHICLE REMOTE STARTED, SHUT OFF AND FAILED TO RESTART. TAKEN TO DEALERSHIP, RELATED THAT IT WAS A KEY PROGRAMMING ISSUE. DECEMBER 9, 2011 VEHICLE WOULD NOT START, TOWED TO DEALERSHIP, RELATED THAT IT WAS A CLIMATE CONTROL MODULE. DECEMBER 12, 2011 VEHICLE WOULD NOT START, TAKEN TO DEALERSHIP, RELATED IT WAS A "TOTALLY INTEGRATED POWER MODULE" AND A BLOCK FUSE. VEHICLE REMAINED OUT OF SERVICE UNTIL JANUARY 11, 2012. JANUARY 11, 2012 VEHICLE PICKED UP DRIVEN 170 MILES, TURNED OFF WOULD NOT START, TOWED TO DEALERSHIP. JANUARY 17, 2012 DEALERSHIP RELATED THAT THE VEHICLE HAD A UNDETERMINED ELECTRICAL ISSUE AND THE PROBLEM WAS NOT RESOLVED, CHRYSLER HAD OPEN A "CHRYSLER STAR CASE" ON THE VEHICLE. JANUARY 18, 2012 CONTACTED BY DEALERSHIP RELATING THAT THE VEHICLE WAS FIXED, REPLACED BATTERY AND THAT RESOLVED ALL PROBLEMS. VEHICLE HAS HAD FOUR SEPARATE ELECTRONIC COMPONENT FAILURES AND HAS NOT BEEN PICKED UP SINCE RELEASE DATE JANUARY 18, 2012. IT IS MY BELIEF THAT THE VEHICLE STILL HAS AN ELECTRONIC ANOMALIES THAT RENDER THE VEHICLE UNRELIABLE. *KB

Mileage: 3,500

WE PURCHASED A NEW 2011 JEEP GRAND CHEROKEE 11/23/2011. THE CAR HAD 308 MILES ON ODOMETER. ON 11/25/2011 AS WE WERE GOING OUT OF TOWN THE VEHICLE'S DIAGNOSTIC (OBD II) SYSTEM WARNING APPEARED, WITH A SYMBOL "MIL" INDICATING A MALFUNCTION INDICATOR LIGHT. I CHECKED THE FUEL TANK CAP AND IT WAS TIGHT, I DROVE THE VEHICLE TO THE NEAREST CHRYSLER/JEEP DEALERSHIP IN HAMPTONROADS, VA. THE SERVICE DEPARTMENT CHECKED OUT THE PROBLEM AND DETERMINED IT TO BE A # 6 CYLINDER, MISFIRE-COIL FAILURE. NONE WERE AVAILABLE FOR REPLACEMENT. THE SERVICE DEPARTMENT PERSON STATED THAT IT WAS OK TO DRIVE THE VEHICLE LOCALLY BUT SUGGESTED IT WOULD NOT BE A GOOD IDEA TO DRIVE IT OUT OF TOWN, AS IT WOULD NOT GET VERY GOOD GAS MILEAGE! WE STARTED TO DRIVE THE VEHICLE HOME, HOWEVER; APPROXIMATELY 2 MILES AFTER WE DEPARTED THE JEEP DEALERSHIP THE VEHICLE CAUGHT A FIRE AND BURNED THE ENTIRE ENGINE COMPARTMENT/FRONT OF VEHICLE. WE, MY WIFE AND I ESCAPED WITHOUT PHYSICAL HARM, BUT HAD TO STAND BY AND WATCH IT BURN UNTIL THE FIREDEPARTMENT ARRIVED. *TR

Mileage: 479

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FORWARD COLLISION SYSTEM WAS DEFECTIVE AND IF A VEHICLE WAS IN FRONT OF THE CONTACT AND HE APPROACHED THE VEHICLE AT RAPID SPEEDS, THE ALARM WOULD NOT SOUND IN TIME ENOUGH TO AVOID A CRASH. THE FAILURE WOULD ALSO OCCUR WHEN ATTEMPTING TO PARK THE VEHICLE AND WOULD NOT ALERT HIM WHEN THE VEHICLE WAS TOO CLOSE TO ANOTHER. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

Mileage: 6,500

PURCHASED 2011 JEEP GRAND CHEROKEE LAREDO NEW FROM DEALER MICK'S NORTH HILLS CHRYSLER. HAVE HAD VEHICLE IN FOR REPAIR OR REPROGRAMMING OF PASSIVE ENTRY AND PUSHBUTTON START MULTIPLE TIMES. THE PROBLEM BEGAN HAPPENING THE DAY AFTER IT WAS PURCHASED. REPAIR TOOK QUITE A WHILE AND ALSO HAD DOWNTIME WHERE VEHICLE SHUT ITSELF OFF WHEN DRIVING AT LEAST TWICE. THE ORIGINAL PROBLEM WAS CORRECTED AFTER MULTIPLE VISITS AND CALLS TO DEALER. THE PROBLEM BEGAN HAPPENING AGAIN OVER PAST COUPLE OF WEEKS WITH "KEY NOT FOUND". ONE WEEK AGO SATURDAY (4/30) THE VEHICLE WOULD NOT START USING EITHER KEY NOR WHEN REMOVING PUSH BUTTON AND ATTEMPTING TO START WITH KEY INSERTED. IT WOULD CRANK AND CRANK BUT NOT START. AFTER LEAVING SIT OVERNIGHT IT STARTED THE NEXT DAY. BUT STILL GETTING INTERMITTENT "KEY NOT FOUND". THE DEALER TOOK THE CAR IN FOR SERVICE AGAIN ON 5/2 AND THIS TIME DEALER REPLACED BATTERIES IN BOTH KEY FOBS. TWO DAYS LATER THE VEHICLE WOULD NOT START IN THE AM OR ANY OTHER REPEATED ATTEMPTS THROUGHOUT THE DAY. HAD IT TOWED TO ANOTHER DEALER FOR SERVICE AND REPAIR PENDING AS OF 5/9. *TR

Mileage: 100

HI, MY NAME IS [XXX]. ON JAN. 18, 2011 I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE FROM GRAND PRIX JEEP AND SUBURU, FOR MY DAUGHTER, FOR HER FIRST CAR. ON MARCH 12, I WAS STOPPED AT A LIGHT, MY FOOT ON THE BRAKE, THE CAR STARTED TO REV HIGH AND THEN WAS TRYING TO ACCELERATE FORWARD, I THOUGHT THE CRUISE CONTROL WAS ON, I HAD NO IDEA WHAT THE PROBLEM WAS, BUT IT WAS SO SCARY. I HAD TO RIDE WITH MY FOOT ON THE BRAKE THE WHOLE WAY HOME. ENGINE LIGHT CAME ON AND SO DID THE ELECTRONIC THROTTLE LIGHT, WHICH LOOKS LIKE A LIGHTENING BOLT. I BROUGHT THE CAR TO THE DEALER, SPOKE WITH ETHAN. I EXPLAINED TO THEM OF THE SUDDEN ACCELERATION PROBLEM. HE SAID HE WOULD TAKE A LOOK AT IT AND LET ME KNOW THE PROBLEM. I CALLED ON MONDAY, NO ONE LOOKED AT THE CAR, STALL. TUESDAY, I CALLED AND SPOKE TO ETHAN, HE SAID HE HAD NO IDEA WHAT WAS WRONG WITH THE CAR AND HE HAD TO WAIT FOR CHRYSLER TO CALL HIM AND LET HIM KNOW WHAT TO DO, SCARY. MIRACULOUSLY WEDNESDAY HE SAID HE REPLACED THE GAS PEDAL THE SENSOR WAS BAD, AND THE CAR WAS FIXED. STILL TERRIFIED FROM TE FIRST OCCURRENCE, I TOOK THE CAR HOME. OM MARCH 24TH, 2011 IT WAS BEGINNING TO SNOW, I WAS STOPPED AT THE CORNER STOP SIGN WAITING TO MAKE A RIGHT TURN AND THE CAR SURGED FORWARD INTO THE INTERSECTION SKIDDING ONTO THE SIDEWALK JUST MISSING A PEDESTRIAN AND A UTILITY POLE. IF IT WAS MY DAUGHTER DRIVING, WHO IS A NEW DRIVER, I DON'T THINK SHE WOULD HAVE BEEN SO LUCKY AS TO MISS THE PEDESTRIAN OR THE POLE. THIS TIME I CALLED THE DEALER AND TOLD THEM I ALMOST DIED IN THE CAR, DUE TO THE SAME PROBLEM, SUDDEN ACCELERATION, ENGINE AND THROTTLE LIGHT ON. THEY ACTUALLY HAD THE NERVE TO TELL ME TO DRIVE THE CAR TO THE DEALER FOR SERVICE. I DECLINED AND TOLD THEM TO COME AND GET IT. THEY SENT A TOW TRUCK THAT DAY TO PICK UP THE CAR. I CALLED , BOTH THE SALES AND SERVICE MANAGER AND TOLD THEM THAT I ALMOST DIED TWICE IN THIS CAR AND I DO NOT WANT IT BACK. THEY BOTH ASSURED ME THEY WOULD REPLACE THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Mileage: 4,000

THERE WERE ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. AFTER BEING TO THE DEALER FOR SERIOUS VIBRATION AND COUNTLESS OTHER ISSUES, INCLUDING REMOTE START NEEDING COMPLETE REPLACEMENT AND TONS OF SOFTWARE UPDATES AND WAS STILL NOT FIXED!!!!!!! ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 70 MPH ON I-75, DOWN THE MOUNTAINS WITH A TRAILER ON THE BACK. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS AFTER MIDNIGHT FOR US. WE SEE ANOTHER IDENTICAL COMPLAINT HERE FROM ANOTHER JEEP OWNER. WE HAVE AN ATTORNEY TRYING TO GO THRU THE LEMON LAW, BUT THAT MAY NOT PAN OUT. IT SEEMS LIKE A LOT OF CONSUMERS COULD/WILL BE AT SERIOUS RISK WITH THIS VEHICLE. ESPECIALLY FOR FAMILIES WITH CHILDREN. *TR

Mileage: 17,000

THERE WERE (3) ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE UNTIL WIN MODULE WAS REPLACED. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 40 MPH. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS LATE IN THE EVENING AND VERY DARK. *TR

Mileage: 1,252

TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE TRAVELING 55 MPH THE CONTACT NOTICED A HIGH PITCH SOUND COMING FROM THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE CONTACT NOTICED THE FAILURE SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 1300.

Mileage: 1,300