2011 JEEP GRAND CHEROKEE Engine Problems

My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel injectors and I done paid ppl to look at it they none really know what's wrong and I have from my crankshaft sensor all the way up to my cylinder 2 rewired bc my crank wouldn't let my car start got that fixed and I stil have the issue and it just has the misfire and dont know where its coming from..

My Jeep 2011 Jeep Grand Cherokee was repaired under Recall P54 (NHTSA 14V-530) on October 20, 2016, which was supposed to fix a fuel-pump relay defect that could cause engine stalling. Despite the recall repair, stalling continued and worsened, forcing me to pay $573.56 for an independent repair on July 16, 2024 to restore safe operation. Jeep later issued Recall V62 (NHTSA 19V-813) in 2019, acknowledging that the earlier P54 recall fix was defective and could fail due to silicon contamination. I did not receive notice of V62 until late summer 2025, long after paying for repairs. Jeep denied my reimbursement request, citing lack of prior contact and the fact that repairs were done by an independent shop. This is unfair and contrary to federal recall reimbursement policy, since the defect was safety-related, the original recall fix failed, and Jeep admitted that V62 was issued to correct P54’s failure. I request that NHTSA review this case and ensure Stellantis/Jeep complies with recall reimbursement obligations under 49 CFR §573.13.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.

Mileage: 158,660

Alternator caught fire

The engine oil filter housing cooler (part number is: 5184294AE) are made of dissimilar materials (plastic and aluminum) and with normal hot oil temperatures the materials expand and contract at different rates causing failure of the part and leaks. The leak causes loss of engine oil and engine coolant that can sudden engine damage while driving putting the driver and passengers at risk. This seems to affect not only this 2011 Jeep Grand Cherokee vehicle with a 3.6 Liter engine, but almost all 3.6 Liter engines in other Chrysler, Jeep, Dodge, and Ram vehicles.

There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage. Because of my VIN not being listed for this recall I am now facing a $9500 engine replacement due to this issue.

Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline I took it to a Nhtsa office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.

Check engine light flashing! Engine misfire and valve grinding a groove in the cam shaft from cylinder #8. There is a service bulletin issued but no recall or warranty coverage for repair and replacement! They know that they have a problem but don’t want to pay for a recall to repair it! I still have all of the parts from the repair!

Fuel Cap recovery error light comes on and when taken to the dealership and diagnosed they replaced the fuel cap twice in 2 years. Still presenting the same problem. Engine Rocker arm and camshaft failure on 3.6L V6 Pentastar engine. Stability control problem when driving on rough highway roads at highway speeds makes the vehicle over correct in a left or right direction out of lane almost causing accidents. New shocks & struts, and check of the stability control systems has not corrected the problem

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.

Mileage: 126,000

Foward Collision Warning light stays on no matter what. Vehicle turns off randomly at different times without warning. No power steering no power breaks nothing, vehicle just dies on the freeway, going through intersections.

2011 Jeep Grand Cherokee stalled while driving. While slowing down to make a turn, engine stalled out. Power steering and power brake disappeared. If someone was at the light while I was turning, they would have been hit. The first time (known) - was two days ago, with mileage approx 110,000. The second time was this morning, while at a stop. On checking online, this has been reported by other owners of the same make and model. This is a safety hazzard and should be a repairable manufacture recall. Fortunately it hasn't resulted in an accident - yet - with this vehicle.

Greetings, after 3 dealership attempts to correct the TIPM - NHTSA 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power steering did I realize the vehicle had stalled. Are there any remedies afforded to me at this point from Chrysler? The vehicle has only 124,000 miles. I've been extremely lucky that I haven't crashed or injured another party to date, but I fear it could happen at any time since this is my only transportation to and from work.

My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (NHTSA Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.

The vehicle randomly shuts off as I’m driving. It happened about a month ago on a very busy highway and then again today on a major street in my hometown. I’ve taken it to the shop twice and they cannot duplicate the issue or find a problem with it. I’m nervous it’s going to shut off at the wrong time and something bad happen. I don’t know what to do.

My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.

Engine stalled at highway speed on a highway, safety of family and motorists endangered as vehicle coasted to side of highway, vehicle would not restart, check engine light on. Codes indicated camshaft sensor issue. Inspection revealed by technician that timing components came loose from engine block and interfered with timing chain which in turn snapped causing catastrophic valve train component damage. Engine determined to needing replacement because of irreplaceable camshaft bearings in engine block. All failed components are retained for further inspection. Estimated repair is $5-7k. Warranty expired as mileage is 170000.

Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically… just has been a complete nightmare trying to diagnose

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the blower fan had become defective; as a result, the defroster failed to operate as needed. The contact initially took the vehicle to an independent mechanic who could not diagnose the failure. The contact then took the vehicle to a dealer where she was informed that the relay had burned out causing the TIPM (Totally Integrated Power Module) to fail. The contact was then given an estimate for the repair of the fan, the relay, and the TIPM. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.

Carbon like smell entering cabin, engine stalling, and check engine light on. Ginn Chrysler Dodge Jeep Ram in Covington Georgia stated they performed the recall repairs for the fuel relay wiring harness in June 2022 and the brake booster recall fix last week. The break booster recall is still showing unrepaired, and the stalling, fumes entering the inside of the Jeep is worse. The Jeep did not have a check engine light show up until after it left the CDJR service center. Due to dispute with the dealership that sold the vehicle putting an extended warranty in the paperwork, that I was not provided in writing yet its cost was added to the Jeep, the CDJR service center claimed the Jeep required $5700 worth of work to its HEMI V8 5.7L engine but they could not begin the work until I consented to the warranty providers $450.00 fee to teardown the engine for further diagnostics. I could not consent to something I was not provided it writing, so the Ginn CDJR refused to move forward and claimed they performed the last recall repair. They have refused to provide repair records and invoices. They also stated the Jeep is "driveable" when notifying me they would not fix it. Three weeks prior, as it was in their service center for three weeks, the service center instructed me not to drive it.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******

Mileage: 118,883

Driving for 2 mins . Came up on a red light stopped after turning green my jeep stalled

Problem with the PCM. No warning if goes out. Car will die and not start back up. Will not keep a charge. Windshield wipers will go on without doing anything. Can't put windows up or down. All lights on bash will light up. Lights inside and headlights will go very dim. Not safe

Malfunction of the engine RPM governor, adaptive cruise control, or Electronic Throttle Control (ETC), or some combination of all of the above. On June 7-9, 2022, spontaneous high engine RPM occurred, which resulted in vehicle speeds that were above urban speed limits unless heavy braking pressure was applied. Additionally, on rural highways, the speed setting for the adaptive cruise control was exceeded without driver input. This also required manual breaking in order to control speed. During this situation, the “driver override “ message would appear although no accelerator pedal pressure was being applied. Additionally, the ETC warning light would randomly light up and then clear. When the vehicle was stopped and placed in park, the engine would rev to approximately 4000-5000 RPM. Especially in congested traffic conditions, this runaway engine RPM condition is a terrifying situation. This malfunction has occurred on this vehicle before, and to a similar extent. However, the Jeep dealer could find no underlying cause. The vehicle will also occasionally operate at a higher than normal RPM, but not to the extent described here. I do have an appointment with my local Jeep dealer for June 21. I will describe the issue with them in detail. My purpose for entering this report is to add my issue to any potential list of other Jeep owners who may have reported a similar issue.

The problem first occurred with check engine light coming on early November 2021 and 59,000 miles approximate. It was a code indicating misfire of cylinder #2. The gasket, fuse and coil were replaced on that cylinder on November 13th 2021. The misfire code reoccurred after replacement of all pieces named above. I am now in the position of finding out that my car engine (Pentastar 3.6L v6) was one that have been identified of such failure resulting in engine needing replacement. I have just gone over 70,000 miles and and now being told that I need an engine replacement. I believe that Jeep should be responsible to repair this issue or replace my engine as I was never informed that this problem existed until my engine has started to fail.

2011 Jeep Grand Cherokee. Engine replaced in Oct/Nov 2017 with new engine at approved dealership. Engine failed in Feb 2022. For 3-5 weeks, car would turn off when I was a stop light and I would I have to turn restart the car to drive. One day the engine died while driving at regular speed (e.g. ~30 mph). The car stopped in the middle of road, power was lost, and it never restarted again. I towed the car to the dealership. No cause of failure was provided. After checking the engine, they were unable to get it working and recommended a full replacement at an estimated cost of $14k. I had no warranty on the car and unable to afford to replacement. No trade-in value was offered.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to several independent mechanics who was unable to determine the cause of the failure. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 197,000.

Mileage: 197,000

When you turn a corner the engine shuts off. All the electronics still work (like radio, and lights) but you have no power stearing it is manual. You have to coast to the side of the road and put the truck in park and restart it. This has been recalled and fixed a few times and it is still happening and Jeep will not do anything to fix the problem. They want to duplicate the issue but you can not. This happens whenever it wants to - there is no rhyme or reason why it happens and you cannot duplicate it. I've taken notes every time it happens, (gas gage at where, weather, time of day, where I was going, how long I drove the truck) nothing matters, it just happens when it happens. So far now it is happening at least 1 time a month since December 2021. And I have called Jeep every time and reported the incident. I have a case number but they will not fix it or send out a new recall.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that on multiple occasions the vehicle would not start while pressing the START/STOP button. The contact indicated that the failure was corrected while tapping the TIPM and then pressing the START button. The vehicle was taken to the local dealer who was unable to duplicate the failure and no issues were found. The contact indicated that on several occasions the vehicle stalled without warning. On one occasion the vehicle lost motive power while entering an intersection. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 104,941.

Mileage: 104,941

my vehicle keeps shutting off when I make a turn - I lose all power - I have no warning at all that this is about to happen - the radio and headlights stay on (no steering at all so I have to struggle to turn the wheel since I am in a turn when this happens) and I have to coast over to the shoulder to put the vehicle in park and start it up again. This truck has been recalled for this problem several times already and repaired several times already and it just keeps happening. I am going to get in a car accident one of these times. It is the Pump relay that is not working.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed there was a manufacturer’s engine cylinder defect. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 136,000.

Mileage: 136,000

While driving the vehicle it will with no indication shut off and stop running. Its very scary and dangerous. I have taken it to the dealership and they told me the car is just old and have pressured me to buy a new car.

I contacted Keffer Jeep Chrysler in Charlotte, NC when I received the recall notice. This dealer ship has a poor service department and they almost never answer calls but use the voice recorder for messages. I left two messages regarding the recall but never received a return call. Today I tried again and got the voice mail again, so called through the manager's line and finally spoke to someone in service. At first they were very helpful, but when I mentioned the recall it changed and I was informed that it would be more than two months before they could arrange to make the recall repairs (the end of November). I have encountered this before where dealers do not feel that they are properly compensated for recall work and thus try to shift off to another dealer through delays. I am now going to find another dealer, but felt that the impact of the NTSB recall safety measures is being impaired by the conduct of Keffer. The recall is very clear that this defect is dangerous and thus I have not used my Jeep Cherokee pending getting the recall addressed. Thank you for your help in curing this problem for the public at large.

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

jeep has a huge stalling issue while driving down the road… stalled on me over 7 times while owning it in the last 4 months and a i handful of near misses since i lose all my steering and brakes when it stalls.. huge huge issue that needs to be fixed immediately

My 2011 jeep grand Cherokee has a stalling problem when i am driving down the road and it locks up my steering and brakes and is very dangerous and i can not find the fix and it already has the external fuel pump relay recall and it still dies and my dealership in town doesn’t know what to do either and i’m still on the hook 9k for the jeep

In March 2021 my wife’s 2011Jeep Grand Cherokee was at Naples Chrysler-Jeep for a stalling problem where while driving, the car’s engine would stop while moving in traffic. Power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem. Once the car coasted to a stop, my wife was able to put the car in park and restart the car. This happened 4 or 5 times before taking it in for maintenance. After 2 weeks looking for a problem, they replaced a fuel pump relay in the TIPM. Again, in late July the car repeated the stall while driving 2 times. The car is currently at Naples Chrysler Jeep where techs are trying to duplicate the problem with no success. No codes came up during computer testing. We are reluctant to drive the vehicle if the technicians can’t locate and fix the problem before returning the car to us. Because of the sudden nature of the stall, we fear we could crash causing serious injury or death.

I had repeated engine stalling issues, usually when accelerating, but other times just randomly. The problem is usually momentary, the engine starts running again in seconds. It is also infrequent, only once or twice a month for a vehicle being driven daily. This has caused some very near misses when the vehicle behind me doesn't notice my sudden deceleration (there are no brake lights) and almost rear ends me. Fortunately I have not had any accidents. This was a problem on my 2009 Jeep Grand Cherokee VIN 1J8HR58T99C520366. A bad crankshaft position sensor wire in the harness was finally found and replaced which fixed the problem. The problem is very hard for the repair shop to verify, they won't take the vehicle out on the road and drive it long enough so it is hard to even convince them it is a real problem. The shops often attribute it to a bad fuel pump relay, a well known problem with recalls. The replacement relays have very limited availability. I have had to drive on a suspected bad relay for months before recall parts are available. I don't think the relay is the only defect which causes the problem. About 6 weeks ago my 2011 started exhibiting the problem again, but this time with more frequency and more dramatic engine out episodes. The dealer attributed it to the fuel pump relay, which they didn't have, then to a timing sensor (crankshaft I think) then to various other problems including corroded ECM connector pins which were replaced but didn't fix the problem. After 4 weeks in the shop they finally found a bad wire (which connects the suspect timing sensor) inside a wiring harness. The wire was replaced and the problem went away. That is one of the problems that was discovered on my 2009 model! That coincidence can't be explained as a random failures, there has to be a wiring harness issue.

We had the latest recall repair completed for stalling while driving, it was a fuel pump relay I believe. I think we had it repaired in February/March. However this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.

VEHICLE'S ENGINE STALLS UNEXPECTEDLY WHILE DRIVING. THE CAR WAS BOUGHT IN 2018 AND THE ENGINE STALLED FOR THE FIRST TIME IN FEBRUARY 2019. THE ENGINE STALLED AGAIN IN JUNE 2020 AND TWICE IN FEBRUARY 2021. THE ENGINE STALLS WHILE DRIVING USUALLY WHILE MAKING A RIGHT TURN. I WAS IN DANGER BECAUSE THE CAR SUDDENLY WENT DEAD WITH CARS BEHIND ME. I COULD HAVE EASILY BEEN REAR-ENDED IN ALL OF THOSE INSTANCES. RECALL WAS PERFORMED, BUT ENGINE STALLED AGAIN ABOUT TWO WEEKS AFTER THE FUEL PUMP RELAY WAS REPLACED. THE ENGINE STALLING WHILE DRIVING CAUSES THE CAR TO STOP SUDDENLY, AND IT CAN RESULT IN INJURIES, CAR ACCIDENT, LOSS OF LIFE AND OR PROPERTY DAMAGE. LESTER GLENN DEALERSHIP IS WHERE I BOUGHT THE CAR FROM AND THEY WERE THE ONES WHO REPLACED THE FUEL PUMP RELAY. THEY HAD THE CAR FOR TWO MONTHS AFTER I BROUGHT IT IN WHEN THE ENGINE STALLED AGAIN AFTER THE FUEL PUMP RELAY WAS REPLACED. CHRYSLER WAS CONTACTED AND THEY CLOSED THE CASE DUE TO THE DEALERSHIP TELLING THEM THAT THEY CANNOT RECIPROCATE THE ISSUE.

Mileage: 88,000

I WAS DRIVING ON THE FREEWAY AT 50 MPH WITH MY FAMILY IN THE VEHICLE WHEN I PRESSED THE BREAK PEDAL I REALIZED MY BRAKES DIDN'T WORKED THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR WITH NO STOP AT ALL WHEN I PULL OVER TO THE SIDE WITH EMERGENCY BRAKES MY TRUCK STARTED SMOKING FROM FRONT OF ENGINE I OPENED THE HOOD AND IT EXPLODED IN MY FACE ALMOST BURN INSIDE THIS VEHICLE THANK GOD WE MADE IT OUT ALIVE FROM THE JEEP GRAND CHEROKEE LAREDO

Mileage: 175,000

VEHICLE WILL RANDOMLY STALL WHILE SLOWING DOWN, BRAKE PEDAL GETS INSTANTLY ROCK HARD AND STEERING IS NEXT TO IMPOSSIBLE. FCA CLAIMED IF WAS THE FUEL PUMP RELAY BUT BOTH FUEL PUMP RELAY RECALLS WERE DONE AND IT'S EVEN WORSE NOW.

Mileage: 90,873

OIL COOLER LEAK, LEAKING OIL DOWN BACK OF ENGINE, ONTO SKID PLATE. PARTS ARE ON NATIONAL BACKORDER. FAILURE IS A COMMON ISSUE THAT SEEMS TO OCCUR WITH THE POOR MANUFACTURING OF THE COOLER PLUG.

Mileage: 116,000

TL* THE CONTACT OWN A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 80 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL, RESTARTED THE VEHICLE, SHIFTED BACK TO DRIVE, AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT STATED THIS FAILURE RECURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087) WHO REPLACED THE FUEL PUMP RELAY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,768.

Mileage: 107,768

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. ADDITIONALLY, THE VEHICLE WAS LEAKING ENGINE OIL ONTO THE TRANSMISSION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS SUGGESTED THAT THE BATTERY, ALTERNATOR AND A FAULTY EMC REGULATOR NEEDED TO BE REPLACED. THE CONTACT CALLED THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216, (412)343-1200) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. INVALID VIN.

Mileage: 130,000

A FEW THINGS, ONE BEING HOW MY JGC ABRUPTLY SHUTS OFF WHILE IN MOTION(LUCKILY I WAS EXITING THE EXPRESS WAY (BOTH) TIMES) YEAH, HAPPENED MORE THAN ONCE, TO THE SUSPENSION NO LONGER FUNCTIONING, ALL THE WAY TO IT DECIDING NOT TO START UP.

Mileage: 130,000

COLD STARTED THE 2011 JEEP GRAND CHEROKEE LIMITED, WAS IN PARK AND ALL THE DASH LIGHTS CAME ON. IT APPEARS TO BE ANOTHER #3 MISFIRE, ALL DASH LIGHTS CAME ON, & HAD LOSS OF POWER. ENGINE LIGHT BLINKING, CHECK OIL, LOW BATTERY LIGHT, SERVICE THE 4X4, AND WIPERS ALL CAME ON AT ONCE, REMAINED ON. I HAD THE SAME ISSUE IN SUMMER OF 2019, THEN IT WAS A #3 MISFIRE. THIS TIME, AGAIN, THE CODE WAS A #3 MISFIRE! THE SUMMER OF 2019 I HAD THE GARAGE REPLACE THE FAULTY 3 COIL PACKS ALONG WITH A NEW ALTERNATOR WHICH WAS DAMAGED BECAUSE OF THE BAD COIL PACKS, WHICH FIXED THE ISSUE FOR APPROXIMATELY 1 AND 1/2 YEARS. THEN THE ISSUE RESURFACED ON CHRISTMAS 2020, SAME PROBLEM.

Mileage: 127,000

ENGINE NOISE/LOUD TICKING - REAR INTAKE ROCKER ARM AND GROUND CAMSHAFT FAILED ON PASSENGER SIDE, ONE ROCKER ON DRIVER SIDE FAILED, CAMSHAFT OK. ACCORDING TO JEEP DEALERSHIP, THIS REPAIR OCCURS FREQUENTLY WITH THIS YEAR, MAKE AND MODEL

MY IGNITION COILS AND SPARK PLUGS KEEP MISFIRING. MORE THEN NORMAL. EVER SINCE THE RECALL WHERE THE REPLACED HALF OF MY ENGINE I CAN'T SEEM TO KEEP THEM FOR LONG AND IT'S GETTING COSTLY.

Mileage: 125,000

MY CAR SOMETIMES IT DOESN'T START AND KEEPS CRANKING. BUT THE MOST DANGEROUS IS WHEN IT SHUTS OFF WHILE DRIVING. I TOOK IT TO JEEP SERVICE BUT THEY DIDN'T FIND WHAT CAUSES THE ISSUES. IT KEEPS STALLING. DOESN'T HAPPEN EVERY DAY AND ALL THE TIME BUT IT'S HAPPENING MORE FREQUENTLY.

Mileage: 90,000

VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.

Mileage: 65,000

ONLY 79,000 MILES AND DEALERSHIP STATES I NEED TO REPLACE CAMSHAFT AND LIFTERS. REPAIR COSTS MORE THAN VEHICLE IS WORTH. ALL MAINTENANCE AND OIL CHANGES WERE DONE. SEARCHING ONLINE REVEALS HOW COMMON THIS PROBLEM, THE MANUFACTURERS DEFECTS AND THE FACT THAT FCA WILL NOT ADMIT OR ASSIST OWNERS. NO PROPERLY MAINTAINED ENGINE SHOULD FAIL AT 79,000 MILES.

Mileage: 79,000

ENGINE ON 2016 HYUNDAI TUSCON WITH 143K MILES BURNING OIL EXPEDITIOUSLY ALMOST TO THE POINT OF SEIZING. LOST 3-4 Q OF OIL IN 1,000 MILES WITH NO CHECK ENGINE OR CHECK OIL LIGHT NOTIFICATION. ENGINE IS NOW BEING REPLACED AT THE OWNERS EXPENSE. COULD CREATE A DANGEROUS SITUATION OF SIEVED WHILE IN OPERATION.

Mileage: 143

TWICE ON TWO SEPARATE OCCASIONS, WHEN GOING ABOUT 25 MILES AN HOUR ON A TOWN ROAD AND BREAKING AND TURNING TO THE RIGHT (ONE TIME WAS MORE RIGHT THAN THE OTHER), MY CAR LOSES POWER OUT OF NO WHERE. MY ENGINE SHUTS OFF, I LOSE POWER STEERING, AND I LOSE MY BREAK ASSIST. IT IS VERY SCARY AND DANGEROUS AND COULD CAUSE A LIFE THREATENING ACCIDENT. I CROSSED OVER INTO THE OPPOSITE LANE OF TRAFFIC WITH LITTLE TO NO CONTROL. FORTUNATELY BOTH TIMES NO ONE WAS NEAR ME AND I WAS ABLE TO COME TO A STOP. I CAN THEN RESTART THE CAR AND DRIVE AWAY. I DONT KNOW HOW TO REPLICATE THE ISSUE. I HAVE SEEN OTHER REPORTS OF THIS SAME PROBLEM WITH OTHER GRAND CHEROKEES ON THE INTERNET. I DONT KNOW IF THE CURRENT RECALL THAT I NEED IS SUPPOSED TO ADDRESS IT OR NOT BUT I PLAN ON CALLING MY DEALER ABOUT IT ASAP. MY CAR IS ABOUT 149K MILES. I THINK THE LIGHTS STAY ON WHEN THIS HAPPENS.

Mileage: 149,000

THE CAR JUST SHUTS DOWN WHEN GOING DOWN THE ROAD,WE HAVE ALMOST BEEN IN TWO ACCIDENTS ON THE HIGHWAY WHEN THE JEEP JUST SHUT DOWN AT SPEED AND NOW THE CAR WONT EVEN START,DEARLERSHIP WAS OF NO HELP.

Mileage: 105,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE IN HIS DRIVEWAY FROM A SHORT DISTANCE, THERE WAS A ELECTRICAL BURNING ODOR COMING FROM THE VEHICLE ALONG WITH SMOKE. THE CONTACT THEN DISCOVERED THAT THE COOLANT OVERFLOWED TO THE ALTERNATOR WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VISION AUTOMOTIVE GROUP LOCATED AT 920 PANORAMA TRAIL S , ROCHESTER, NY 14625) WHERE IT WAS DIAGNOSED THAT THE PCM FAILED CAUSING THE COOLANT TO OVERHEAT AND REPLACED THE ALTERNATOR, THE DRAIN TUBE AND THE BATTERY. THE VEHICLE WAS REPAIRED. THE CONTACT WAS EXPLAINED THAT THE ENGINEERING OF THE DRAIN TUBE FOR THE COOLANT OVERFLOW TANK WAS DESIGNED TO BE DIRECTLY ABOVE THE ALTERNATOR AND IF THE COOLANT OVERFLOWS IT WOULD COME IN CONTACT WITH THE ELECTRIC ALTERNATOR CAUSING A POSSIBLE FIRE. THE CONTACT WAS CONCERNED THAT IF HE WOULD HAVE DROVE A LONG DISTANCE HIS VEHICLE WOULD HAVE ENGULFED IN FLAMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND SUGGESTED THE CONTACT CALL NHTSA AND GET A SERVICE MANUAL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Mileage: 127,000

I AM JUST WRITING TO COMPLAIN THAT 8 MONTHS AFTER RECALL 19V-813 WAS RELEASED THERE IS STILL NO FIX. MY WIFE'S CAR RANDOMLY STALLS ON HER AND IT'S NOT SAFE. WE KNOW HAVE OUR FIRST CHILD DUE IN SEPTEMBER AND SHE'S TERRIFIED TO HAVE TO DRIVE HER ANYWHERE AS HER JEEP IS HER ONLY MEANS OF TRANSPORTATION.

Mileage: 110,000

MY VEHICLE HAS RANDOMLY TURNED OFF ON ME TWICE DURING MODERATE TO HEAVY BRAKING. THE FIRST TIME WAS ON 8/20/2019 AND THE SECOND TIME WAS ON 12/3/2019. I BELIEVE MY ISSUE IS RELATED TO RECALL V62 AND I AM VOICING MY DISPLEASURE IN THE AMOUNT OF TIME IT IS TAKING FIAT CHRYSLER TO DESIGN A REMEDY. THIS RECALL IS ACTUALLY RECALLING A PRIOR RECALL, SO I WOULD SCRUTINIZE THE ENGINEERING TEAM THAT THEY CAN ACTUALLY COME UP WITH A SUFFICIENT REMEDY, BUT I SUPPOSE THAT'S NOT MY POINT. MY POINT IS MY VEHICLE AND OVER 500,000 ADDITIONAL VEHICLES ARE ON THE ROAD WITH A PROBLEM THAT IS EXTREMELY HAZARDOUS WITH NO ETA IN SIGHT. (RECALL RELATED INCIDENT) TS

Mileage: 140,000

THE SAFETY RECALL RE THE DEFECTIVE FUEL PUMP IS A SERIOUS SAFETY ISSUE, VEHICLE STALLING AT ANY SPEED WITHOUT WARNING. THE RECALL WAS ISSUED SEVERAL MONTHS AGO AND THE MANUFACTURER STILL HAS NOT BEEN ABLE TO CORRECT THE ISSUE, NOR GIVEN A TIME WHEN THE PARTS ARE AVAILABLE. *TR

ENGINE STALLS, WONT START OR DIES RIGHT AFTER STARTING, I THINK IT IS PART OF A RECALL WITH NO FIX AVAILABLE. IF IN MOTION IT DIES AND LOSSES POWER. PUT IN NEUTRAL TO START WHILE ROLLING! THIS HAPPENS MORE AND MORE FREQUENTLY LATELY. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, HOWEVER SHE WAS ABLE TO MAKE A LEFT TURN OFF OF THE ROADWAY. THE CONTACT STATED AS SHE WAS MAKING THE TURN, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE AS IT STALLED. THE CONTACT STATED THAT A LIGHTENING BOLT (ELECTRONIC THROTTLE CONTROL) WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENTAL PANEL. THE CONTACT'S COMPANION OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE AND BURNT OUT COMPLETELY. THE FIRE EXTINGUISHED WHEN THE HOOD WAS OPENED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 17V43500 (ELECTRICAL SYSTEM) HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE AS THE BATTERY LIGHT ILLUMINATED. AFTER SOME TIME, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO EASTCHESTER CHRYSLER JEEP DODGE RAM (4007 BOSTON RD, THE BRONX, NY 10466). THE DEALER INITIALLY DIAGNOSED THE VEHICLE WITH A DEFECTIVE WATER PUMP AND THERMOSTAT. SEEKING A SECOND OPINION, THE CONTACT WAS THEN ABLE TO DRIVE THE VEHICLE TO A NEARBY INDEPENDENT MECHANIC WHO THEN DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR. THE ALTERNATOR WAS REPAIRED BY THE MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPON INVESTIGATION, THE CONTACT ALSO DISCOVERED THAT HER VEHICLE HAD BEEN PLACED UNDER NHTSA CAMPAIGN NUMBER :19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE.

Mileage: 115,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WITHOUT WARNING. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE, BUT COULD NOT DUPLICATE THE FAILURE. THE CONSUMER WAS ADVISED THERE WAS A RELATED RECALL, BUT THE PARTS WERE UNAVAILABLE.*JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO FOREST LAKE CHRYSLER DODGE JEEP & RAM LOCATED AT 321 19TH ST SW, FOREST LAKE, MN 55025, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE FOR THE REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT AN INDEPENDENT MECHANIC FOR THE STALLING HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 120,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

Mileage: 153,000

MY JEEP HAS STALLED AT LEAST 5 TIMES WITH THE POWER STEERING FAILING. 1) ONCE WHILE AT AN INTERSECTION TURNING LEFT ON A GREEN ARROW NO STEERING. 2) TRAVELING ABOUT 45 MPH AND STALLED AGAIN AND NO STEERING. 3) TWICE GOING FROM 55 MPH UP TO A STOP SIGN AND THE CAR STALLED AGAIN NO STEERING. 4) JUST LAST FRIDAY, I WAS DRIVING 55 MPH AND SLOWING TO MAKE A LEFT TURN AND AGAIN STALLED AND NO POWER STEERING. THIS IS GETTING SERIOUS AND HAPPENS UNEXPECTEDLY WHICH MAKES DRIVING DANGEROUS. THE STALLING IS HAPPENING MORE FREQUENTLY NOW. I'VE CONTACTED JEEP AND THEY SAY A RECALL HAS BEEN ISSUED BUT NO FIX HAS TAKEN PLACE AND IS TO BE DETERMINED WITH NO IDEA WHEN. THE RECALL WAS ISSUED LATE LAST YEAR. SO HOW LONG DOES IT TAKE TO FIX A RELAY ISSUE? THIS HAS GONE ON FAR TO LONG AND GETTING SCARY. PLEASE HELP ME AND GET SOME KIND OF ANSWER FROM JEEP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 116,000

I HAVE A 2011 JEEP GRAND CHEROKEE. IT STALLS WHEN I STOP AT A RED LIGHT. I'M AFRAID IT WILL SHUT DOWN WHILE I'M DRIVING. I JUST HAD MY OIL CHANGE AND FILTER WHAT CAN I DO IS IT A RECALL ? THANK YOU FOR YOUR TIME. *TR

Mileage: 4

I'VE BEEN HAVING NUMEROUS POSSIBLE SAFETY ISSUES WITH THIS VEHICLE, FOR EXAMPLE : INTERMITTENT STARTING, LOST OF POWER @ HIGHWAY SPEED, PROXIMITY SENSOR GIVING WARNING WHILE DRIVING WITH NO OBSTRUCTION IN PATH, AIR RIDE SYSTEM ADJUST AT RANDOM EVEN WHILE PARKED ECT. *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 87,000

THE FUEL PUMP RECALL OF THE RECALL IS ABSOLUTELY RIDICULOUS. I HAVE ALREADY FILED ONE COMPLAINT ABOUT THIS ISSUE AND WENT ON DEAF EARS. I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM TO JEEP AND DEALER FOR YEARS AND THEY JUST TELL ME THAT THEY WILL NOT ISSUE RECALL FOR A CAR THAT IS TEN YEARS OLD. THE FIRST RECALL WAS A JOKE AND THE CHEAPEST FIX I HAVE EVER SEEN AND OF COURSE IT DID NOT WORK AND HERE WE ARE AGAIN. THE REAL PROBLEM WITH THE JEEP IS THE TIPM MODULE AND THIS WHOLE PART NEEDS TO BE RECALLED. TOO MANY LIVES ARE AT RISK FOR JEEP TO TRY ANOTHER PATCH JOB THIS TIME AROUND. JEEP COULD RE-ENGINEER THE TIPM AND FIX ALL THESE CARS VERY EASILY BUT NO ONE WILL FORCE THEM TO DO IT. PLEASE HELP! I AM TIRED OF RISKING MY FAMILYS LIFE OVER NOT HOLDING JEEP RESPONSIBLE FOR THE SAFETY OF THEIR VEHICLES. I HAVE BEEN SENT A RECALL NOTICE (2ND ATTEMPT AT RECALL) BUT THEY SAY THEY HAVE NO FIX FOR THE PROBLEM YET, OR IN OTHER WORDS THEY HAVE NOT COME UP WITH ONE CHEAP ENOUGH TO SUIT THEIR NEEDS. IT IS TIME TO MAKE JEEP RECALL THE TIPM MODULE AND FIX THIS ISSUE ONCE AND FOR ALL AND IT WOULD NOT EVEN PUT A DENT IN ANY JEEP PROFITS BUT YET WE HAVE TO RISK OUR LIVES SINCE THE NHTSA WILL NOT DO ANYTHING TO JEEP. STARTING TO BECOME A BOEING LIKE PROBLEM WITH CAR MANUFACTURES. I HAVE BEEN ON HOLD WITH JEEP FOR 2 HOURS AND THEY SAFETY RECALL WEBSITE DOES NOT WORK HALF THE TIME WHICH IS REALLY CONCERNING. PLEASE HELP! (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS ALSO SMOKE COMING FROM THE PASSENGER'S SIDE FRONT WHEEL AS WELL AS THE DRIVER'S SIDE REAR WHEEL. THE CONTACT STATED THAT THE BRAKE CALIPER CEASED. THE CHECK ENGINE WARNING LIGHT, AND ECM AND PCM WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. AN UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,037.

Mileage: 82,037

TL- THE CONTACT OWNS A 2011 AND 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A STOPLIGHT AND WHEN TO ACCELERATE THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING,. THE VIN WAS INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIRED AND WILL BECOME AVAILABLE WITHIN THE YEAR. THE FAILURE MILEAGES WAS APPROXIMATELY 84,000. VIN TOOL CONFIRMED PART NOT AVAILABLE. AW (RECALL RELATED INCIDENT) TS

Mileage: 84,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD *JS

WHILE DRIVING 2011 JEEP GRAND CHEROKEE WITH CHILDREN IN CAR, THE JEEP JUST STALLS OUT ON ME AND I LOSE CONTROL OF THE STEERING. IT HAS HAPPENED MOST TIMES WHEN I AM MAKING LEFT AND RIGHT TURNS.

TWICE IN THE LAST TWO MONTHS, MY VEHICLE EXPERIENCED AN UN-COMMANDED ENGINE SHUT. BOTH TIMES MY VEHICLE WAS TRAVELING AT OR ABOUT 50 MPH DECELERATING TO AN APPROACHING RED LIGHT. I WOULD RECEIVE A (FCW LIGHT INDICATION AND AUDIBLE WARNING, RPM WOULD READ ZERO, NO POWER STEERING, AND NO POWER ASSISTED BRAKES). I WOULD PUT MY CAR IN PARK ONCE I CAME TO A COMPLETE STOP THEN RESTART MY VEHICLE AND ALL SYSTEMS WOULD READ NORMAL.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE RPMS WERE DECREASING, WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE CONTACT MENTIONED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE STEREO SHUT OFF AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE ENGINE SHUT OFF SOON AFTER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S HUSBAND REPLACED THE ALTERNATOR, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

CAR IS STALLING WHEN PULLING UP TO A STOP.

Mileage: 90,000

MY 2001 JEEP GRAND CHEROKEE HAS A DEFECT ON CYLINDER# 2 APPARENTLY THERE WAS NO RECALL EVEN THOUGH IT IS A DEFECT. MY LIGHTS WOULD FLICKER IN DRIVE SITTING AT A RED LIGHT, STILL DOES, AND NOW THE ENGINE IS STARTING TO RUN ROUGH, AFTER MORE AND MORE RESEARCH COME TO FIND OUT THIS IS AN ISSUE WITH THESE JEEPS NEVER A RECALL BUT THERE WAS AN EXTENDED WARRANTY THAT WAS PUT OUT BY CHRYSLER 10 YRS OR 150,000 MILES. JUST FOUND THIS OUT A COUPLE OF DAYS AGO, I HAVE 152,000, SO THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DOCUMENTATION THAT CYLINDER 2 WAS AN ISSUE IN 2017 I HAVE DOCUMENTATION WHERE MY CAR WAS DIAGNOSED WHEN IT HAD 95,000 MILES AT THE TIME IT WAS WASN'T A DEALERSHIP SO THEY WOULDN'T ACCEPT IT. ITS GOING TO COST ME AROUND $4,000-$6,000 TO GET IT FIXED, NOT SURE WHY IT HAS TO BE DEALERSHIP DOCUMENTATION , I FEEL THAT CHRYSLER HAS BEEN HIDING THIS FROM CONSUMERS TO SAVE MONEY AND LET THE CONSUMER TAKE THE FALL FOR A DEFECT THAT THEY WERE AWARE OF. WHY CANT THIS BE RECALLED? REGARDLESS OF MILES, VERY DISGRUNTLED WITH CHRYSLER FOR PUTTING OUT PRODUCTS THAT HAVE ISSUES, I HAVE TAKEN MY JEEP TO EVERY RECALL IT HAS HAD AND ITS BEEN ABOUT 5 OF THEM. I LOVE THE JEEP BUT THE MECHANICAL AND ELECTRICAL OF JEEP HAS MANY ISSUES WOULD NOT RECOMMEND TO ANYONE. HOW MANY PEOPLE HAVE TO HAVE THESE ISSUES IN ORDER FOR IT TO BE RECALLED?

I PREVIOUSLY REPORTED THAT THIS 2011 JEEP GRAND CHEROKEE (3.6 PENTASTAR ENGINE) STALLS WITHOUT WARNING. THE VEHICLE HAS STALLED AT LEAST TWICE IN AUGUST, NUMEROUS TIMES IN SEPTEMBER, AND ALREADY TWICE THIS MONTH (OCTOBER). WHAT IS MORE CONCERNING IS THERE IS NO CHECK ENGINE LIGHT THE WARNS OF THE PENDING STALL CONDITION. ALSO, I HAVE HAD THE THERMOSTAT, LIFTERS, TAPPETS, ROCKER ARMS, CYLINDER HEAD, SPARK PLUGS, AND IGNITION COILS REPLACED AND PROBLEM SEEMS TO BE GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS TYSONS CORNER). THE DEALER CANNOT READ ANY ACTIVE OR STORED CODES FOR THE STALLING ISSUE. ADDITIONALLY, THE SHOP FOREMAN ADVISED THAT IT APPEARED TO BE THE FUEL PUMP. I ORDERED THE $540.00 FUEL PUMP AND HAD REPLACED ON MONDAY OCTOBER 7, 2019 FOR AN ADDITIONAL $630.00. IRONICALLY ENOUGH, THE VEHICLE STALLED GOING HOME AND THE FUEL PUMP REPAIR DID NOT FIX THE ISSUE. THE MECHANIC AND SERVICE ADVISOR NOW SAY THAT I SHOULD REPLACE THE PCM AND THEN THE TIPUM IF ALL ELSE FAILS. THIS IS AN ADDITIONAL $3,000.00 IN ESTIMATED SERVICE THAT THEY CANNOT GUARANTEE THAT WILL FIX THE ISSUE. THE MOST CONCERNING THING IS THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THIS. I HAVE ALSO FILED A COMPLAINT WITH FCA, WHOM INITIALLY JUST CLOSED THE CASE. I THEN FILED ANOTHER ONE TODAY AND REQUESTED TO SPEAK WITH A CASE MANAGER, WHICH IS PENDING (NO FAITH AT THIS POINT). IT SHOULD ALSO BE NOTED THAT FCA IS AWARE OF THIS ISSUE AS ADDRESSED IN THE RECALL: CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING."

Mileage: 87,650

ALTERNATOR RECALL ALREADY EXISTS FOR THIS 2011 PRODUCTION 8/2010, 3.6 LTR. 160 AMP. MY BATTERY LIGHT IS ON AND DEALER SAID ITS PROBABLY THE PCM. QUOTED 850 FOR PART .MY VIN DOESN'T SHOW UP ON ABOVE RECALL, EVEN THOUGH ALL QUALIFYING CRITERIA IS MET. WHY? CAR WILL STALL WHEN BATTERY IS DEAD. CANT BE DRIVEN AT NIGHT. DISABLEC VET CAREGIVER.

Mileage: 2

THERE IS A CRACK IN THE HOUSING WHICH IS A BIG RECALL PROBLEM IN JEEPS. BUT NOT THE 2011. OBVIOUSLY IT IS A PROBLEM WITH THE 2011. IT WILL COST US ALOT OF MONEY TO GET IT FIXED WHEN I AM POSITIVE THAT IT SHOULD BE COVERED LIKE THE OTHER YRS. A JEEP IS A JEEP. THERE WAS NO ACCIDENT. WE ARE NOT YOUNG PEOPLE THAT DON'T TAKE CARE OF THEIR CARS. WE ARE ELDERLY AND DRIVE RESPONSIBLY. OIL JUST BLOWS OUT OF THE CRACK WHEN YOU START THE ENGINE.

Mileage: 117,000

MY VEHICLE HAS STALLED TWICE WITH MY CHILDREN IN THE CAR DUE TO THE LISTED RECALL IN WHICH CHRYSLER HAS ALREADY REPLACED ONCE! THIS DID NOT FIX THE PROBLEM AND IS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSES BECAUSE I AM SCARED FOR MY LIFE TO DRIVE THIS VEHICLE. CAN YOU PLEASE HELP! I WAS IN MOTION GOING 55 MILES AN HOUR IN THE FAST LANE WHEN THE VEHICLE STALLED FOR NO REASON. THE JEEP SERVICE TECH HAS LINKED IT BACK TO THE SAME FUEL RELAY AND THIS COULD BE A FATAL PROBLEM IF NOT FIXED. PLEASE I HAVE THREE KIDS AND MYSELF THAT COULD BE INJURED IF THIS IS NOT ADDRESSED ASAP!!*DT*JB CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING," ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE SUVS ARE EQUIPPED WITH EITHER A 3.6-LITER V6 OR 5.7-LITER V8 ENGINE. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING," SAID NHTSA IN ITS SUMMARY OF THE PROBLEM. "A VEHICLE STALL INCREASES THE RISK OF A CRASH." THIS IS PART OF A GLOBAL RECALL OF AN ESTIMATED 230,760 CHRYSLER SUVS, INCLUDING 15,898 IN CANADA, 7,126 IN MEXICO AND 19,013 OUTSIDE THE NAFTA REGION. CHRYSLER SAID IT IS UNAWARE OF ANY ACCIDENTS OR INJURIES LINKED TO THE RECALL. IT ADDED THAT NO OTHER VEHICLE FUNCTIONS, INCLUDING AIRBAG DEPLOYMENT, ARE AFFECTED BY THE FUEL-PUMP RELAY. THE AFFECTED SUVS WERE BUILT FROM JANUARY 5, 2010 TO JULY 20, 2011. DEALERS WILL REPLACE THE FUEL-PUMP RELAY WITH ONE EXTERNAL TO THE TOTALLY INTEGRATED POWER MODULE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 24. OWNERS CAN CONTACT CHRYSLER AT 1-800-853-1403.*DT*JB *DT

Mileage: 86,000

WHILE DRIVING AND COMING TO TO A STOP THE ENGINE SUDDENLY TURNS OFF THEN MUST BE PUT INTO PARK TO RESTART. I HAVE ONLY OWNED THE CAR ABOUT A MONTH AND IT HAS HAPPENED TWICE.

Mileage: 106,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAVID DODGE CHRYSLER JEEP (610-358-5300, LOCATED AT 1801 WILMINGTON PIKE, GLEN MILLS, PA 19342) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE BRAKING AND TURNING THE VEHICLE TO THE RIGHT, THE ENGINE WOULD SHUT OFF. THE FAILURE CAUSED THE POWER STEERING TO SHUT OFF AS WELL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, 714-841-3999) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. THE CONTACT STATED THAT THE ENGINE FAILURE SPORADICALLY OCCURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.

Mileage: 55,000

THE FUEL PUMP RELAY IS DEFECTIVE. THIS HAS ALREADY BEEN RECALLED BUT THE PATCH "FIX" JEEP DOES DOES NOT SOLVE THE PROBLEM COMPLETELY AND THEY KNOW THIS. THERE IS AN ISSUE WITH THE COMPUTER WHICH DOES NOT SEND CORRECT SIGNAL TO FUEL PUMP. ON START CAR WILL NOT START OFTEN BECAUSE IT IS NOT RECEIVING ANY FUEL. I AM AFRAID THIS CHEAP "FIX" JEEP CAME UP WITH WILL CAUSE THE FUEL TO GO OUT WHILE DRIVING. THE BIGGEST DEFECT WITH THE CAR IS THE V-8 HEMI CAM SHAFT AND LIFTERS. EVERY MECHANIC I HAVE TAKEN MY CAR TOO HAS SAID THAT JEEP KNOWS IT IS A PROBLEM BUT WILL NOT FIX. I WAS DRIVING 70 MPH WHEN MY JEEP LOST POWER AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING WHICH WITH THE LOSS OF POWER CAUSE ME TO JUST ABOUT HAVE A WRECK ON THE HIGHWAY. IT WAS A VERY SCARY SCENARIO. I TOOK IT TO MY TRUSTED MECHANIC WHO FOUDN A CYLINDER 2 MISFIRE & PERFORMED A TUNE UP AND HE SAID I NEEDED TO REPORT THE PROBLEM TO JEEP AS THEY ARE KNOWN TO HAVE SEVER PROBLEMS. THE DEALER CHARGED ME TO "DIGANOSE" THE PROBLEM AND REPORTED BACK THAT THE LIFTERS AND CAM SHAFT NEED TO BE REPLACED. THIS HAS BEEN SUCH A BAD PROBLEM FOR JEEP THE LIFTERS HAVE BEEN ON BACK ORDER MULTIPLE TIMES BUT THEY WILL NOT ADMIT IT IS A PROBLEM. MY CAR HAS LESS THAN 100,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED AND NOW LOOKIN G AT REBUILDING AN ENGINE AND JEEP WILL ONLY PROVIDE 2 YEAR WARRANTY OR THE WORK, WHICH SHOWS THEY HAVE NO TRUST IN THE FIX AND THERE IS A FATAL FLAW WITH THE V-8 HEMI. PLEASE FORCE JEEP TO HONOR THEIR CUSTOMERS AND CORRECT THE KNOWN MISTAKES WITH THEIR ENGINES.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE IN THE PARK POSITION AND TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

DURING THE COLD MONTHS WHILE DRIVING, I NOTICED MORE HEAT THAN WHAT SHOULD BE NORMAL ON MY FEET/LEGS, COMING FROM THE ENGINE COMPARTMENT. 4/1/19 IT WAS A WARM DAY, SO THE EXTREME HEAT, WHILE I THEN NOTICED THE A/C WAS NOT WORKING, PROMPTED ME TO CALL JEEP DEALERSHIP TO MAKE AN APPOINTMENT. THEY TOOK A LOOK AT IT, AND SCHEDULED REPAIR FOR 5/7/19. THEY REPLACED THE HEATER CORE AND IT'S HOUSING--(ALONG WITH BLEND DOORS AND ACTUATORS FOR THE 3RD TIME). THEY SAID THE HOUSING HAD ACTUALLY MELTED FROM EXTREME HEAT. THERE IS NO WAY THIS UNDER DASHBOARD HEAT SHOULD BE THIS EXTREME, THE RESULT OF THE HEATER CORE. $2,200 TO REPLACE. SHOULD BE A RECALL ITEM.

Mileage: 160,000

CADILLAC CONVERTER

Mileage: 145,000

OIL LEAK FROM OIL FILTER HOUSING WHEN RUNNING

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE OVERHEATED AND AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED A COUPLE OF TIMES. IN ADDITION, THE VEHICLE WOULD SOMETIMES NOT START FROM A COLD START. THE CONTACT HAD TO SHIFT THE GEAR OUT OF PARK IN ORDER TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (FUSE BOX) NEEDED TO BE REPLACED. THE CIRCUIT WAS NOT GETTING POWER TO THE FAN TO COOL THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

EXITING HIGHWAY. ONE INCIDENT MERGING RIGHT OFF RAMP. OTHER INCIDENT, SLOWING TO CROSS ONCOMING TRAFFIC ONTO A ROAD. ENGINE SUDDENLY SHUTS DOWN. FCW LIGHT COMES ON. SENSOR ON FRONT IS KEPT VERY CLEAN! VEHICLE WILL RESTART BUT THIS IS VERY DANGEROUS AS I WAS ALMOST HIT BY ONCOMING TRAFFIC IN THE NONE INCIDENT. I READ THAT THIS IS COMMON WITH THESE VEHICLES. SHAME ON YOU! NEVER HAVE ANOTHER ONE

Mileage: 105,280

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE VEHICLE PULLED OUT OF THE DRIVEWAY AT 5 MPH, IT STALLED AND ROLLED INTO THE MIDDLE OF THE ROAD. THE CONTACT STOPPED THE VEHICLE AND HAD TO SHIFT THROUGH ALL GEARS TO RESTART THE VEHICLE. THE CONTACT CALLED GENGRAS CHRYSLER DODGE (460 CONNECTICUT BLVD, EAST HARTFORD CT, 06108 860-956-5083) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

TWO ISSUES WITH THIS VEHICLE. FIRST, AT 99,000 THE CAMSHAFT BEGAN TO FAIL DUE TO EXCESSIVE WEAR. THE VEHICLE IS NOW BURNING AN EXCESSIVE AMOUNT OF OIL AND FUEL. I AM TOLD THAT THE ENGINE NEEDS TO BE REPLACED, BUT THE DEALERSHIP AND CHRYSLER REFUSE TO REPAIR/REPLACE UNDER WARRANTY. SECOND, THE VEHICLE CONSTANTLY STALLS WHILE DRIVING. THIS HAPPENS 1-2 TIMES PER MONTH, TYPICALLY WHEN BREAKING FOR A STOP, OR BREAKING TO MAKE A RIGHT HAND TURN. VERY DANGEROUS. DEALERSHIP WAS UNABLE TO IDENTIFY THE PROBLEM, BUT I SEE LITERALLY HUNDREDS OF COMPLAINTS FROM PEOPLE WHO HAVE THE SAME PROBLEM.

Mileage: 99,000

LEFT HEAD BAD, CYLINDER #2 MISFIRE WITH PENTASTAR ENGINE. YOU HAVE HAD MULTIPLE REPORTS OF THIS PROBLEM IN WHICH CHRYSLER EXTENDED WARRANTY PLANS TO COVER THIS FAULTY ENGINE. MY JEEP WAS PURCHASE WITH A SALVAGE TITLE RELATED TO BODY WORK(ENGINE WAS NOT INVOLVED) WITH 43, 565 MILES. MY MILEAGE AT TIME OF LEFT HEAD DEFAULT 56, 567 MILES. I AM OUTRAGED!! MY FAMILY HAS BEEN TRUE ADVOCATES FOR THE JEEP PRODUCT FOR 20 YEARS, PURCHASING NINE JEEPS. I TRULY UNDERSTAND THAT THE WARRANTY FALLS OFF WITH A SALVAGE TITLE, I AM PLEADING FOR SOME REIMBURSEMENT FROM CHRYSLER KNOWING THAT THE PENTASTAR ENGINE IS FAULTY WITH LEFT HEAD. I HAD TO RENT A CAR FOR 10 DAYS IN ORDER FOR BLUEWATER CHRYSLER TO GET THE LEFT HEAD IN AND DO THE JOB. PARTS/INSTALLATION $1,893.05 WITH CAR RENTAL FROM ENTERPRISE $497.67 WITH A TOTAL OF $2,390.72. I HAVE RECORDS FROM THE INTERNET OF THE PENTASTAR ENGINE(FAULTY), RECORDS FROM BLUEWATER CHRYSLER. I WILL MAIL AT YOUR REQUEST. PLEASE BE ADVISED, I WILL TAKE THIS TO COURT. I WOULD APPRECIATE SOME FORM OF REIMBURSEMENT. THANK YOU, MRS. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2011 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING. POWER STEERING, ENGINE CONTROL AND BRAKING ALL BECOME DIFFICULT TO USE. HAPPENING WHILE TURNING CAUSES THE VEHICLE TO VEER INTO THE GUARD RAILS, IF THEY ARE PRESENT, OR ONCOMING TRAFFIC, IF TURNING AWAY FROM TRAFFIC IS TOO DIFFICULT. LUCKILY, IN THE MULTIPLE TIMES THIS HAPPENED, I WAS TURNING RIGHT, EITHER ONTO THE HIGHWAY ONRAMP OR INTO A GAS STATION. THE TIMES INTO THE GAS STATION, SENT ME OVER THE CURB AND GRASS, BARELY MISSING THE PUMPS. THE VEHICLE SHOWS NO SIGNS OF AN ERROR ON THE DASH. ALL RADIO, LIGHTS AND GAUGES WORK FINE. ONCE YOU ARE ABLE TO STOP THE VEHICLE, IT MUST BE PUT INTO PARK AND THE PUSH BUTTON START RE-IGNITED. IT TERRIFIED MY FAMILY.

Mileage: 138,000

2011 GRAND CHEROKEE OVERLAND 5.7 V8 APPROX 124000 MILES STALLED WHEN TURNING LEFT THROUGH INTERSECTION SLOWING FROM 50 TO 25 MPH. STEERING AND BRAKES FAILED. ALL RECALLS HAVE BEEN PERFORMED. THIS WAS SUPPOSEDLY FIXED WITH P54 (FUEL PUMP RELAY). FORTUNATELY I WAS NOT TOWING MY BOAT. THIS ISSUE SEEMS TO HAVE SPANNED MANY YEARS AND IS EXTREMELY DANGEROUS.

Mileage: 124,000

WHILE DRIVING AND DECELERATION THE JEEP SHUTS OFF. NO LIGHTS COME ON INDICATING THAT THE VEHICLE IS NO LONGER RUNNING. THE FIRST CLUE IS LOSS OF POWER STEERING AND BRAKES. THIS ALWAYS HAPPENS WITHIN THE FIRST COUPLE MILES OF DRIVING. THE JEEP STARTS RIGHT BACK UP AND THEN 99% OF THE TIME WON'T STALL AGAIN FOR A COUPLE DAYS. THIS IS GETTING MORE FREQUENT.

Mileage: 174,000

IT HAS NOW HAPPENED SEVERAL TIMES IN WHICH I'M DRIVING AND THE JEEP SUDDENLY LOSES ALL ENGINE POWER, BRAKING AND POWER STEERING. THIS HAPPENS ON THE HIGHWAY. THERE ARE NEVER ANY WARNING LIGHTS OR SOUNDS TO SIGNAL THIS IS ABOUT TO TAKE PLACE. THIS LAST TIME IT ALMOST MADE ME CAUSE AN ACCIDENT.

Mileage: 115,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS PASSING ANOTHER VEHICLE AT 70 MPH, THE VEHICLE BEGAN TO TREMBLE AND THE ENGINE LOST POWER. ON ANOTHER OCCASION, THE VEHICLE DECELERATED AND ACCELERATED ON ITS OWN IN TRAFFIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW MULTI-DISPLACEMENT SYSTEM, LIFTERS, AND CYLINDERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED; HOWEVER, A PARTS SPECIALIST WAS NOT AVAILABLE TO RESPOND. THE FAILURE MILEAGE WAS 100,005.

Mileage: 100,005

I HAVE A 5.7 HEMI IN MY JEEP. THE VEHICLE STALLS WHEN SLOWING DOWN, AND MAKING A RIGHT HAND TURN OFF OF A HIGHWAY. THIS HAS HAPPENED 8 TIMES IN THE 2 YEARS THAT I HAVE OWNED THE CAR. IT HAPPENED ONCE WHEN I WAS SLOWING DOWN FOR A SPEED ZONE ON A STRAIGHT ROAD. THE VEHICLE GIVES NO WARNING THAT IT IS GOING TO SHUT DOWN. OUR LOCAL JEEP DEALER DID SOME DIAGNOSTICS, BUT FOUND NOTHING. FROM WHAT I HAVE READ IT SEEMS TO HAPPEN TO THE 5.7 ENGINES. I DON'T LIKE DRIVING THE CAR WITH ANYONE IN IT FOR FEAR OF GETTING REAR ENDED IF IT STALLS, AND PEOPLE ARE BEHIND ME.

Mileage: 126,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING OVER 70 MPH, THE VEHICLE HESITATED AND LOST POWER. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MISFIRED AND THE CYLINDER NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58148205. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

THE VEHICLE WAS CRUISING ON THE HIGHWAY THE ENGINE SUDDENLY STOPS.,VEHICLE COASTS TO A STOP. AFTER A 15 MINUTE WAIT, THE ENGINE STARTS AGAIN.

Mileage: 140

VEHICLE HAD A MISFIRE IN CYLINDER #3. TOOK TO JEEP DEALERSHIP TO DIAGNOSE AND THEY FOUND A ROUNDED CAMSHAFT AND BAD LIFTERS. VEHICLE HAS 104,000 ON IT AND I INQUIRED AS TO OPTIONS. #1 - $4,600 REPAIR (MIN IF THEY DO NOT FIND ANYTHING ELSE) AND THEY WERE HAVING ISSUES GETTING LIFTERS DUE TO BACK ORDER #2 - REPLACE ENGINE, QUOTED $8,600 AND ONCE AGAIN WAS UNSURE THE TIMING AS NO LONG OR SHORT BLOCKS WERE AVAILABLE. INQUIRED AS TO WHAT COULD HAVE CAUSED THIS AND WAS TOLD THAT THERE IS NOTHING, AS THE OWNER, I COULD'VE DONE. THAT SOMETIMES THIS JUST HAPPENS AND IF IT WAS CLOSER IN YEARS TO THE END OF WARRANTY THEY WOULD COVER, HOWEVER SINCE IT IS 7 YEARS OLD THERE IS NOTHING THEY CAN DO. FIND IT SURPRISING AND UNACCEPTABLE THAT WITH A LITTLE RESEARCH YOU CAN FIND THAT THE 5.7 HEMI HAS NUMEROUS COMPLAINTS ABOUT ROUNDED CAMSHAFTS DUE TO BAD LIFTERS. FURTHER ACKNOWLEDGED BY THE DEALERSHIP WHEN THEY WERE COMMENTING ON HOW HARD IT WAS TO OBTAIN THE NECESSARY PARTS TO REPAIR.

Mileage: 104,000

TAKATA RECALL. WHEN MY VEHICLE IS IN MOTION ARRIVING AT AN INTERSECTION, AND I DECREASE THE SPEED, THE ENGINE SHUTS DOWN AND AT THE SAME TIME THE STEERING WHEEL IS STUCK, MAKING IT IMPOSSIBLE TO TURN, AND THE BRAKES GET HARD. I HAVE ALREADY TAKEN THE CAR 3 TIMES TO THE JEEP SHOP AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM. SINCE THIS PROBLEM STARTED 2 MONTHS HAVE PASSED AND IT HAS ALREADY HAPPENED 4 TIMES. THE CAR DOES NOT SHOW ANY ERRORS ON THE SCREEN OR AFTERWARDS WHEN THEY ARE READ. IT IS VERY DANGEROUS BECAUSE IT ALWAYS STAYS IN THE MIDDLE OF THE INTERSECTION WITHOUT BEING ABLE TO DO ANYTHING.

Mileage: 100,000

I WAS DRIVING DOWN THE HIGHWAY AT 60MPH WHEN I LET OFF THE GAS AND HOT THE BRAKES TO SLOW DOWN FOR A CORNER THE ENGINE SHUT DOWN AND I LOST BREAKS AND STEERING. I WAS ABLE TO MUSCLE THE STEERING THROUGH THE CORNER AND COASTED TO A STOP. I PUT THE JEEP IN PARK, GOT THE BREAK PEDAL AND STARTED THE VEHICLE BACK UP. EVERYTHING SEEMED TO WORK AGAIN. WHEN I LOST THE ENGINE, BREAKS AND STEERING NOTHING ELSE WAS EFFECTED. I STILL HAD LIGHTS, RADIO AND GAUGES. BUT, NO WARNING LIGHTS OR CODES CAME ON.

Mileage: 128,932

WHILE DRIVING THE JEEP MY ENGINE LOCKED UP. MY MECHANIC SAID MY ENGINE IS NOT GOOD.I HAVE NO COVERAGE ANY MORE.

Mileage: 3

PURCHASED VEHICLE 12-15-18. SINCE THEN, THE VEHICLE HAS STALLED INTERMITTENTLY (3 TIMES IN 2 WEEKS) AT STOPS WITHOUT ANY LIGHTS APPEARING ON INSTRUMENT PANEL. THE FIRST TIME, I WASN'T EVEN AWARE THE ENGINE CUT OUT UNTIL I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENED. THE VEHICLE STARTS BACK UP, BUT WILL NOT GO INTO GEAR IMMEDIATELY. IN ONE INSTANCE, IT TOOK ABOUT 5 SECONDS TO GO INTO GEAR. BROUGHT VEHICLE TO DEALER WHERE PURCHASED (PAULY TOYOTA- CRYSTAL LAKE, IL.) WHO RECOMMENDED BRINGING IT TO A JEEP DEALERSHIP. BROUGHT TO CRYSTAL LAKE, IL CRYSLER JEEP DODGE WHO COULD NOT DIAGNOSE PROBLEM AS NO FAULTS APPEARED UNDER TEST. FLUIDS WERE CLEAN, AND AT PROPER LEVELS. WAS TOLD TO DRIVE VEHICLE UNTIL CONDITION REAPPEARED, AND IT WOULD BE REINVESTIGATED. THIS IS SIMILAR TO OTHER COMPLAINTS ABOUT THIS VEHICLE TYPE STALLING, EXCEPT THAT SO FAR, IT HAS ONLY HAPPENED WHEN THE VEHICLE IS AT A STOP IN TRAFFIC.

Mileage: 170,000

BOTH MUFFLERS HAVE RUSTED AND HAVE HOLES IN THEM. MY JEEP IS PARKED IN THE GARAGE, NEVER DRIVEN ON THE BEACH, WASHED REGULARLY AND VERY WELL TAKEN CARE OF. WE BOUGHT IT 10/31/11 STRAIGHT OFF THE SHOWROOM FLOOR WITH 6MILES ON IT. NOTICED THIS TODAY 12/25/18 DUE TO PUDDLES ON THE GARAGE FLOOR.

Mileage: 69,000

TICKING FROM LEFT CYLINDER HEAD AND MINOR TICK FROM RIGHT CYLINDER HEAD. CHRYSLER ADMITS TO HAVING A MANUFACTURER DEFECT IN VEHICLE AND EXTENDED THE WARRANTY ON THE LEFT CYLINDER HEAD. IF THERE IS A COMPRESSION ISSUE AND THE VEHICLE STALLS IN THE ROADWAY COULD BE A FATAL MISTAKE. THIS NEEDS TO BE FIXED IN ALL VEHICLES INCLUDED WITH THE RIGHT CYLINDER HEAD. OR RECALL THE VEHICLE. THIS IS A HUGE SAFETY ISSUE.

Mileage: 71,225

TRANSMISSION COOLER IS LEAKING. NO WARNING, JUST FLUID ON THE GROUND - SEVERAL COMPLAINTS FROM OTHER OWNERS ONLINE. OIL PRESSURE SENSOR NOT WORKING. - NO WARNING, SEVERAL COMPLAINTS FROM OTHER OWNERS ON LINE.

Mileage: 140,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND DECELERATED TO 40 MPH. THE CONTACT HAD TO CONTINUALLY PUMP THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO COURTESY DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, 678-210-2489) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 171,000.

Mileage: 171,000

THE ENGINE INSTANTLY STALLS WITHOUT WARNING AT ANY GIVEN TIME OR SPEED WHILE DRIVING ON A STREET OR HIGHWAY. THE STALL UNEXPECTEDLY FORCES THE DRIVER INTO AN UNSAFE OPERATING POSITION HAVING TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT THE ASSISTANCE OF POWER STEERING OR POWER BRAKES. AFTER COMING TO A COMPLETE STOP, THE VEHICLE MUST THEN BE SHIFTED BACK INTO PARK AND RESTARTED. THE VEHICLE HAS STALLED A MINIMUM OF 30 TIMES ON SEPARATE OCCASIONS OVER THE LAST 12 MONTHS. THE VEHICLE WAS EXAMINED BY OUR LOCAL JEEP DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING OR PROVIDE US WITH A COURSE OF ACTION TO RESOLVE THE ISSUE.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WHILE DRIVING DOWN A RAMP. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. AFTER STOPPING THE VEHICLE AND RESTARTING IT, THE CONTACT WAS ABLE TO DRIVE HOME SAFELY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "FORWARD COLLISION WARNING" APPEARED ON THE INSTRUMENT PANEL. OXMOOR CHRYSLER JEEP DODGE AND RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE A YEAR AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND HAD TO BE COASTED TO THE ROAD SHOULDER. AFTER APPROXIMATELY FOUR ATTEMPTS, THE VEHICLE RESTARTED NORMALLY. THE VEHICLE STALLED THREE OTHER TIMES BEFORE ARRIVING AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,115.

Mileage: 115,115

LIFTER SEIZED IN #3 CYLINDER CAUSING CAM FAILURE WHILE DRIVING

Mileage: 135,000

WHILE ACCELERATING TO MERGE ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ABOVE APPROXIMATELY 45 MPH OR 3000 RPMS. I LET OFF THE GAS THINKING THE JEEP WOULD SLOW, BUT IT DIDN'T SLOW DOWN. I WAS ABLE TO DECELERATE BY BRAKING (OBVIOUSLY). HOWEVER, I WAS STILL UNABLE TO GO FASTER THAN APPROXIMATELY 45 MPH OR 3000 RPMS. I TOOK IT INTO THE SHOP TWICE BEFORE BECAUSE THE CHECK ENGINE LIGHT CAME ON, AND I WAS TOLD THE OIL PUMP WAS STUCK ON LOW (?) THIS HAS BEEN AN ONGOING ISSUE FOR THE PAST FOUR MONTHS. THERE HAS ALWAYS BEEN SOMETHING WRONG WITH THIS VEHICLE DESPITE REGULAR SERVICE MAINTENANCE VISITS.

Mileage: 145,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE MAINLY OCCURRED WHILE DRIVING IN COLD WEATHER AND WHILE MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW JEEP, 301 RIVER HIGHLANDS BLVD, COVINGTON, LA) ON SEVERAL OCCASIONS AND THE DRIVESHAFT, OIL PAN, PURGE SOLENOID, EXHAUST MANIFOLD GASKET AND BOLTS, AND THE FUEL PUMP WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WHILE DECELERATING IN A RIGHT TURN THE ENGINE QUIT. IT STARTED RIGHT UP AFTERWARDS.

Mileage: 92,374

WHEN DRIVING MY 2011 JEEP GRAND CHEROKEE IT WILL RANDOMLY STALL WHILE ENTERING A TURN OR STARTING TO BRAKE AND IT WILL COMPLETELY LOOSE POWER STEERING AND SHUT OFF. I HAVE ALMOST HIT A GUARD RAIL A COUPLE TIMES AND ALMOST GOT REAR-ENDED BY A SEMI TRUCK BECAUSE IT WOULDN'T START RIGHT BACK UP. I HAVE BROUGHT THIS TO THE DEALERSHIP SEVERAL TIMES AND IT STILL KEEPS HAPPENING AFTER THEY CLAIM THEY FIXED IT. THEY DON'T SEEM TO CONCERN WHILE I ALMOST HAVE BEEN INTO SEVERAL ACCIDENTS WHICH INCLUDED MY 18 MONTH OLD AND WIFE IN THE VEHICLE. I HAVE HAD THE VEHICLE FOR OVER 4 YEARS AND THIS HAS OCCURRED EVER SENSE I BOUGHT IT.

Mileage: 60,000

ENGINE TURNED OFF WHILE EXITING FREEWAY DECELERATING AND MAKING A SLIGHT RIGHT TURN. THE ONLY WAY TO RESTART IS TO PRESS ON BRAKE RETURN SHIFTER TO PARK AND RESTART ENGINE BY PUSHING START BUTTON. SCARY AND DANGEROUS SITUATION. ALSO AFFECTED STEERING AND BRAKES.

Mileage: 115,000

WHILE DRIVING THE VEHICLE SHUTS OFF COMPLETELY. TRY RESTARTING MAY TAKE SEVERAL ATTEMPTS. THERE IS NO RESPONSE FROM THE ENGINE IE: NOT TURNING OVER, STARTER NOT ENGAGING. ONCE IT STARTS IT DRIVES FINE UNTIL THE NEXT OCCURRENCE. THIS ALSO HAPPENS QUITE OFTEN WHEN FIRST TRYING TO START THE CAR AS WELL.

Mileage: 63,000

EVERY FEW WEEKS, WITHIN THE PAST YEAR, MY VEHICLE WILL STALL WHILE DRIVING. IN THE PAST IT HAS BEEN WHILE SLOWING DOWN TO MAKE A RIGHT TURN. THIS MORNING IT STALLED WHILE DRIVING THROUGH AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. AT EACH TIME IT HAS BEEN WHILE IN MOTION AND TURNING.

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE VEHICLE WAS THEN SHIFTED INTO PARK, BUT THE ENGINE BEGAN TO REV. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A POLICE TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,832. *JS

Mileage: 52,832

INTERNAL TRANSMISSION FAILURE/REPLACED RADIATOR/REPLACED RECTIFIER IN ALTERNATOR

Mileage: 118,000

THE VEHICLE CONSISTENTLY SHUTS OFF WHILE I'M DRIVING, LOSING POWER STEERING AND ENGINE POWER. IT SEEMS TO OCCUR WHEN I AM SLOWING DOWN. THIS HAPPENS USUALLY ONCE/TWICE EACH WEEK AND MOST RECENTLY ALMOST CAUSED A HIGH SPEED ACCIDENT, AS MY CAR SHUT OFF WHILE I WAS MAKING A LEFT TURN ON A HIGHWAY, WHICH CAUSED A SEMI TRUCK TO SWERVE, NEARLY HITTING ME AND MY 4 YEAR OLD SON.

JUNE 16, 2018 I'D STOP AT A GAS STATION TO FILL UP I WAS INSIDE THE STATION FOR ABOUT 20 MINUTES PLAYING LOTTERY FOR THE NEXT MORNING, I ONLY EXPLAINING FOR TIME LINE. CAME OUT TO PUMP GAS AND NOTICED MY ENGINE WAS SMOKING AND I HAVEN'T BEEN DRIVING LONG, I JUST LEFT A WATER FRONT PARK WHICH IS ABOUT 5 MINUTES AWAY. WELL THE SMOKE SMELLS LIKE BURNING WIRES BUT NO FIRE JUST HEAVY SMOKE SO I LET IT COOL DOWN. AND THE TRUCK WAS DEAD NOTHING NO POWER WHEN THE TOW TRUCK FINALLY SHOWED UP SOME 10 HOURS LATER, AND TRIED TO JUMP START THE TRUCK IT WAS DRAINING THE JUMP BOX. SO I END UP TAKING MY JEEP TO A AFTER MARKET REPAIR SHOP AND HIS DIAGNOSIS WAS THAT MY ALTERNATOR HAD BURNED UP. SO ONCE I'D REPLACED THE ALTERNATOR THE TRUCK STILL WOULDN'T TAKE A CHARGE. AFTER DOING FURTHER RESEARCH COME TO FIND OUT THERE WAS A RECALL ON MY ALTERNATOR ISSUE BUT FOR SOME REASON MY VEHICLE VETT MY VEHICLE WAS NOT ON THE LIST MY VIN NUMBER IS NOT PART OF THE RECALL LIST MIND YOU I BOUGHT MY VEHICLE USE I'M THE SECOND OWNER IS A CANADIAN VEHICLE BUT I BROUGHT IT IN THE IN MICHIGAN FROM A AUTO BROKER. I'M CURRENTLY DEALING WITH NORTHLAND CHRYSLER JEEP DEALERSHIP IN OAK PARK MICHIGAN AND AT THEIR CONTACTING FIAT CHRYSLER RECALL TEAM AND TRYING TO FIGURE OUT IF I'M HAVING THE SAME ISSUES AS THE ALTERNATOR RECALL I BELIEVE IT'S T36 WHY MY VEHICLE COULDN'T BE ADDED TO THE LIST FOR MY REIMBURSEMENT I HAD CALL THE NUMBER THAT I HAVE ON A JEEP APP THAT'S ON MY SMARTPHONE THERE WAS A RECALL NUMBER AND IT STATED THAT 2011 CHARGERS CHALLENGERS DURANGOS JEEP GRAND CHEROKEE AND A COUPLE OTHER VEHICLES IF I'M NOT MISTAKEN HAS THE ALTERNATOR FAILURE RECALL IT ALSO STATES THAT YOU WILL SMELL HEAVY YOU WILL SEE HEAVY SMOKE, MY NAME IS [XXX] MY NUMBER IS [XXX] [XXX] IS MY EMAIL. PLEASE FEEL FREE TO CONTACT ME AT ANY TIME AFTER READING THIS MESSAGE. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

EVERY 3 MONTHS APART OR SO MY VEHICLE HAS LOST POWER ON THE ENGINE CAUSING IT TO SHUT DOWN ON ME WHEN I MAKE A HARD LEFT TURN WHILE APPLYING MY BRAKES. THE FIRST TIME THAT IT HAPPENED IT WAS ON THE FREEWAY ON MY WAY TO WORK OUT OF NOWHERE MY WHEEL HOT HARD AND WHEN I WAS PRESSING MY ACCELERATOR IT WAS NOT WORKING. , THE SECOND TIME IT HAPPENED WHEN I WAS MAKING A LEFT TURN AND THE SAME THING HAPPENED TO ME I HAD TO GET ON TOP OF THE SIDE WALK BECAUSE I COULDN'T STEER IT ENOUGH TO MAKE MY TURN. AND MY THIRD TIME HAPPENED THIS MORNING WHILE I WAS GOING UNDER THE BRIDGE LUCKILY FOR ME NO ONE WAS BEHIND ME BUT THIS PROBLEM IS A SITUATION READY TO GO WRONG. OUT OF ALL THESE TIMES I HAVE BEEN ALONE IN THE VEHICLE GOING ON MY WAY TO WORK IN THE MORNING. ITS ALWAYS A SCARY EXPERIENCE FOR ME. I DO NOT FEEL SAFE DRIVING THE CAR. NO CODES NO NOTHING. THE STEERING WHEEL GETS ALL HARD THAT I CAN BARELY TURN IT TO GET ON MY RIGHT LANE SO I CAN PUT MY CAR IN PARK AND RESTART IT , FROM THERE IT STARTS WORKING FINE LIKE IF NOTHING HAPPENED.

Mileage: 116,300

ALTERNATOR P60 I NHTSA 14V-634 CHRYSLER HAS DECIDED THAT A DEFECT, \VHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2011 THROUGH 2014 MODEL YEAR DODGE CHALLENGER, DODGE CHARGER, DODGE DURANGO, CHRYSLER 300 AND 2012 THROUGH 2014 MODEL YEAR JEEP. GRAND CHEROKEE VEHICLES EQUIPPED ,VITH A 160 AN1P ALTERNATOR. MY JEEP GRAND CHEROKEE IS A 2011 AND EXPERIENCED TO EXACT ALTERNATOR MALFUNCTION AS DESCRIBED IN THIS RECALL. CHRYSLER DOES NOT RECOGNIZE MY CAR IN THIS RECALL. ACCORDING TO THE RECALL, P60 I NHTSA 14V-634 THE PROBLEM IS ..THE ALTERNATOR DIODES IN YOUR VEHICLE MAY EXPERIENCE A RAPID FAILURE. VARIABILITY IN THE FAILURE M NODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND/OR A FULLY SHORTED TO GROUND CONDITION. DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ANTILOCK BRAKE SYSTEM (ABS), ELECTRONIC STABILITY CONTROL (ESC), ELECTRONIC CONTROL MODULE (ECM), AND/OR THE CENTRAL BODY CONTROLLER (CBC). THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, ,WHICH CAN RESULT IN VEHICLE SHUTDOWN,VN ,WHILE DRIVING AND/OR AN UNDER HOOD ELECTRICAL FIRE. SEEM MY 2011 JEEP GRAND CHEROKEE SHOULD BE ADDED TO THIS RECALL.

Mileage: 60,000

MY CAR DOES NOT START AT LEAST 10 TIMES A WEEK, I BELIEVE ITS DUE TO A FAULTY FUEL PUMP RELAY AND MY VIN ISNT PART OF THE RECALL FOR THIS AND IT SHOULD BE. IVE READ MANY OTHER PEOPLE COMPLAINING OF THE SAME EXACT ISSUE AND I TOOK IT TO FAIRFIELD JEEP WHERE THEY TOLD ME ONE THING OVER THE PHONE AND THEN UPON ARRIVAL IT WAS SOMETHING DIFFERENT AND THEN THE PAPERS STATED SOMETHING ELSE DIFFERENT!

Mileage: 133,000

WHILE MAKING A TURN THE STEERING AND THE BRAKES LOCKED UP AND THE ENGINE SHUT OFF, CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THIS HAS HAPPENED TWICE 8 MONTHS APART. I'VE DONE THE RECALL FOR THE RELAY SWITCH IN 2015. THIS HAPPENED AGAIN (2ND TIME) YESTERDAY APRIL 9TH, 2018. I ALMOST HIT A CAR AT A LIGHT IT WAS TERRIFYING. THE DEALERSHIP HAS MY JEEP NOW AND SAID THEY CAN'T DIAGNOSE UNLESS THEY HAVE AN ERROR CODE OR UNLESS IT HAPPENS WHILE THE TECHNICIAN IS DRIVING IT. IS CHRYSLER GOING TO HAVE PEOPLE DRIVE THESE SUV'S AND IGNORE THAT PEOPLE COULD DIE? THIS IS AN EXTREMELY URGENT SITUATION. I DON'T FEEL SAFE DRIVING MY JEEP THAT I LOVE. PLEASE HELP?

Mileage: 86,360

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30-75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. ADDITIONALLY, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT, 2201 VICTORY DR, COLUMBUS, GA 31901), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ATTACHED A HISTORY RECORDER TO THE VEHICLE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL AND SERVICE FOUR WHEEL DRIVE INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. ALSO, WHILE DRIVING AT UNKNOWN SPEEDS ON MARCH 25, 2018, THE WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATED, THE RADIO CHANGED STATIONS, THE BRAKE PEDAL WAS APPLIED AND FAILED TO RESPOND, AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LANDMARK CHRYSLER DODGE JEEP RAM OF MORROW (50 MOUNT ZION BLVD, MORROW, GA 30260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33696515. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

WITHIN 5 OR SO MINUTES OF DRIVING, THE CAR WILL SHUT OFF WHILE DRIVING. THIS HAS ONLY HAPPENED AS MENTIONED, WITHIN 5 MINUTES OF TURNING ON VEHICLE AND STARTING YOUR COMMUTE. IT HAS ALSO HAPPENED ONLY UNDER BRAKING AND TURNING CIRCUMSTANCES. I HAVE BROUGHT THE VEHICLE INTO A JEEP DEALERSHIP TWICE FOR THIS ISSUE AND BOTH TIMES THEY HAVE REPLACED THE FUEL PUMP RELAY SWITCH. THE PROBLEM STILL PERSISTS. I WOULD ESTIMATE THIS HAPPENS ONCE/MO, HOWEVER, IT'S HAPPENED TWICE IN THE LAST 3 WEEKS WHICH OBVIOUSLY BROUGHT ME TO THE POINT IN WHICH I'M DOCUMENTING AND WRITING A REPORT. I CALLED THE SAME JEEP DEALERSHIP THIS MORNING AND THEY CLAIM THEY ARE NOT AWARE OF THIS WIDE SPREAD PROBLEM AND WOULD NEED TO DIVE DEEPER IN ORDER TO PROPERLY UNDERSTAND THE CURRENT ISSUE. THE SERVICE MANAGER SUGGESTED THAT THE OIL LEVELS COULD BE LOW, WHICH COULD CAUSE THIS ISSUE, BUT I REGULARLY CHECK MY OIL LEVELS AND THIS IS NOT THE ISSUE. I'VE NOTICED THAT MANY OTHERS HAVE HAD THE SAME ISSUE AND IT DOESN'T LOOK LIKE JEEP HAS DETERMINED WHAT EXACTLY IS CAUSING THEIR VECHICLES TO SHUT OFF WHILE DRIVING. IT'S A VERY SCARY SITUATION, ESPECIALLY IF A LARGE SEMI OR ANOTHER LARGE VEHICLE IS BARRELLING DOWN ON YOU WHILE YOU ARE UNDER BRAKE AND TURNING, AND THEN ALL OF A SUDDEN YOU LOSE POWER STEERING AND THE ABILITY TO ACCELERATE THROUGH THE TURN/CORNER. I WOULD LIKE TO BETTER UNDERSTAND WHAT JEEP IS DOING AND WHAT NHTSA KNOWS ABOUT THIS ISSUE AND WHAT OUR OPTIONS ARE AS A CONSUMER. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND NOT BY TOSSING PARTS AT THE PROBLEM THAT WON'T FIT IT, THIS JUST CAUSES THE CONSUMER TO SPEND SIGNIFICANTS AMOUNT OF MONEY WITHOUT ADDRESSING AND/OR FIXING THE PROBLEM.

Mileage: 94,000

THE CAR STALLED AND ENGINE SHUT OFF WHILE DRIVING, DECELERATING AROUND A LEFT TURNING CURVE. LOST ACCELERATION CAPABILITY, POWER STEERING, BRAKES, AND ELECTRICAL SYSTEM (NO EMERGENCY FLASHERS). COULD BARELY CONTROL CAR AND ENDED DRIVING THROUGH CURVE, OFF THE ROAD, DOWN INTO SMALL RAVINE AND INTO FIELD. WERE FORTUNATE TO AVOID ROAD SIGNS AND TELEPHONE POLE. CAR RESTARTED AFTER PUTTING GEAR IN PARK. VERY AFRAID TO DRIVE THIS VEHICLE ANYMORE. NOT ABLE TO GET APPOINTMENT WITH JEEP DEALER FOR ANOTHER WEEK. RESEARCH SHOWS THIS COULD BE RELATED TO FAULTY TIPM. OUR SERVICE RECORDS INDICATED THIS JEEP DID RECEIVE CHRYSLER GROUP SAFETY RECALL P54 (NHTSA #14V530) TIPM INTERNAL FUEL PUMP RELAY REPLACEMENT, WHICH STATES IS A POTENTIAL CAUSE OF THE CAR LOSING POWER. SEEMS TO HAVE NOT PREVENTED THE MOVING CAR FROM LOSING POWER.

Mileage: 69,800

SINCE SEPTEMBER 2017, MY 2011 JEEP GRAND CHEROKEE HAS BEEN IN THE REPAIR SHOP FOUR TIMES DUE TO THE VEHICLE NOT STARTING. THE ALTERNATOR AND BATTERY WAS CHECKED ONCE PER MONTH UP UNTIL DECEMBER, BUT EACH TIME I WAS INFORMED THAT BOTH PARTS WERE IN GOOD CONDITION BASED ON THE DIAGNOSTICS. HOWEVER, AFTER EACH REPAIR VISIT THE VEHICLE WOULD NOT START AFTER A FEW DAYS. BETWEEN REPAIR VISITS A NUMBER OF OTHER ISSUES OCCURED: *AUTOMATICALLY ACCELERATING AT HIGH SPEED (JAN '18) *ENGINE STALLING WHILE DRIVING (JAN '18) *BLOWING COOL AIR ON ONE SIDE AND HOT AIR ON THE OTHER (SEPT '17) *DOORS LOCKING AND UNLOCKING WHEN UNATTENDED (SEPT '17) *WINDOWS GOING DOWN HALF WAY WHEN UNATTENDED (OCT '17) *RADIO POWERING ON WHEN TURNED TO THE OFF POSITION (NOV '17) THE MOST RECENT INCIDENT HAPPENED TWO WEEKS AGO WHEN THE CAR STALLED AND STOPPED IN THE MIDDLE OF A BUSY STRETCH OF ROAD WITH THREE VEHICLES IN CLOSE PROXIMITY. DUE TO ONGOING ISSUES, THIS WEEK I HAD THE CAR TOWED TO JEEP FOR ANOTHER ASSESSMENT. THE JEEP ADVISER CALLED ME BACK THE NEXT DAY STATING MY BATTERY AND ALTERNATOR NEEDED TO BE REPLACED FOR $1282 OTHERWISE THE CAR WOULDN'T START WITHOUT A CONSTANT CHARGE. THE BATTERY WAS JUST REPLACED A YEAR AGO IN JUNE 2017. WITH ALL OF THE ISSUES MENTIONED IT'S CLEAR THAT THE 2011 JEEP GRAND CHEROKEE HAS A DESIGN ISSUE/FLAW THAT POSES A MAJOR SAFETY CONCERN FOR CONSUMERS. THE ISSUES THAT NEED TO BE INVESTIGATED OR RE-INVESTIGATED FOR THE 2011 JEEP GRAND CHEROKEE ARE THE ALTERNATOR AND POWER MODULE REPLACEMENT. MOST, IF NOT ALL OF THE ISSUES MENTIONED COULD BE DIRECTLY LINKED TO THE TIPM. MY REQUEST IS THAT CAS, NHTSA, AND CHRYSLER CONSIDER OR RECONSIDER THE ABOVE MENTIONED FOR BOTH SAFETY CONCERNS AND THE UNDUE REPAIR EXPENSES PAID BY CONSUMERS THAT APPEAR TO BE DIRECTLY LINKED TO FAULTY DESIGN.

Mileage: 96,000

ENGINE SHUTS DOWN WHILE DRIVING WITH NO WARNING. ALREADY HAD TIPM REPLACED TWICE. LAST THING WE WERE TOLD THAT IT COULD HAVE BEEN A LOOSE BATTERY TERMINAL. CONCERNED IF THE VEHICLE IS SAFE TO DRIVE.

Mileage: 136,000

THE PUSH START BUTTON HAS ISSUES STARTING THE ENGINE. THERE HAS BEEN A RECALL FOR THIS AND THE ISSUE STILL PERSISTS. THE ONLY WAY THE DEALER WILL FIX THE ISSUE IS IF THE PROBLEM IS SEEN 1ST HAND AND OCCURS FOR LONGER THEN 8 SECONDS. I HAVE PAID FOR MULTIPLE RENTAL CARS AND SPENT MULTIPLE HOURS AT THE DEALER TO HAVE THIS ISSUE FIXED AND IT KEEPS RECURRING. SOMETHING NEEDS TO BE DONE TO FIX IT WITHOUT RE-OCCURRENCE. MY FINAL POINT IS THAT YESTERDAY WHEN DEALING WITH THIS ISSUE MY CAR STARTED AFTER ITS SECOND TRY, I THEN DROVE ONTO THE STREET AND THE ENGINE SHUT OFF AND THE BRAKES LOCKED UP. LUCKILY THERE WAS NOT ANY CROSS TRAFFIC BECAUSE IT COULD HAVE CAUSED A SERIOUS ACCIDENT ON A BUSY STREET WITH MY DAUGHTER AND MYSELF IN THE CAR. THIS HSE RISK HAS CAUSED ME TO BE VERY CONCERNED ABOUT THE DRIVABILITY OF MY VEHICLE AND SOMETHING NEEDS TO BE DONE ASAP!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS, THE RPMS AND ALL THE ELECTRICAL COMPONENTS WENT HAYWIRE. THE CONTACT DROVE THE VEHICLE HOME. THE DEALER (NEUWIRTH MOTORS, 219 S COLLEGE RD, WILMINGTON, NC 28403) DIAGNOSED THAT THE TIPM WAS NEVER REPAIRED ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE MANUFACTURER WARRANTY EXPIRED AND SUGGESTED THAT THE CONTACT USE THE EXTENDED WARRANTY. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DEALER (VICTORY CHRYSLER DODGE, 45 NABER DRIVE, SHALLOTTE, NC 28470) WHERE IT WAS DIAGNOSED THAT THE TIPM WAS FAULTY AND WOULD COST $1,200 TO REPAIR. THE VEHICLE WAS STILL AT THE DEALER BEING REPAIRED. THE FAILURE MILEAGE WAS 132,050. PARTS DISTRIBUTION DISCONNECT.

Mileage: 132,050

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED AND LOST POWER WHILE DECELERATING FROM HIGHWAY SPEEDS. AS A RESULT, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP OF AUSTIN (13401 RANCH RD 620 N, AUSTIN, TX 78717) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO MAC HAIK DODGE CHRYSLER JEEP RAM (3207 S GENERAL BRUCE DR, TEMPLE, TX 76504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP RELAYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *BF *BF *TR

Mileage: 56,000

WHILE DECELERATING AND TURNING THE VEHICLE WILL STALL AND YOU LOSE POWER STEERING AND POWER BRAKES. THIS HAS OCCURRED 11 TIMES IN THE PAST COUPLE YEARS AND 3 TIMES IN THE PAST MONTH. THIS HAS OCCURRED SEVERAL TIMES WHILE EXITING THE HIGHWAY AND HAS CAUSED ME TO ALMOST CRASH OR HAVE SOMEONE DRIVE INTO THE REAR OF MY VEHICLE. THE EVENT LEAVES NO ENGINE CODES AND THE DEALER SAYS THEY CAN'T DUPLICATE. I PUT THE VEHICLE IN NEUTRAL AND IT WILL START AGAIN. THIS IS A HUGE SAFETY ISSUE FOR BOTH MYSELF AND OTHER MOTORING PUBLIC.

Mileage: 63,750

ENGINE CUTS OFF DURING OPERATION WHILE MOVING. IT USUALLY HAPPENS WHEN SLOWING DOWN TO TURN GOING DOWN HILL. VEHICLE LOSES POWER BRAKES AND POWER STEERING. OTHER OWNERS HAVE LOGGED SAME COMPLAINT ON FORUMS ETC. VERY DANGEROUS.

Mileage: 96,000

VEHICLE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. THE ENGINE IS NOT RUNNING SO THERE IS NO POWER STEERING OR POWER BRAKES PUTTING MY WIFE, CHILD, AND OTHERS AROUND THEM IN DANGER WHEN THIS HAPPENS. THERE ARE NUMEROUS AND NUMEROUS AMOUNTS OF COMPLAINTS ABOUT THIS ISSUE ALL OVER THE WEB. CHRYSLER HAS A RECALL FIX FOR THIS ISSUE BUT THEIR FIX IS NOT WORKING, AS WE HAVE HAD THIS "FIX" DONE TWICE, STILL HAVING THE STALLING WHILE DRIVING ISSUE. THERE ARE 188,000 OTHER VEHICLES AFFECTED BY THIS. THESE VEHICLES ARE A DANGER TO EVERYONE ON THE ROAD.

Mileage: 125,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BUCHANAN AND YOUNG INCORPORATED (713 E MAIN ST IN BURNSVILLE, NC) WHERE IT WAS DIAGNOSED, BUT THE RESULTS WERE UNDETERMINED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

TL-CONTACT OWNS A 2011 JEEP GRAND CHEROKEE --- VEHICLE HAS BEEN STALLING ON OWNER -- JEEP HAS BEEN IN SHOP FOUR TIMES IN LESS THEN TWELVE MONTHS FOR SAME ISSUE -- RECALL ON OTHER JEEPS FOR SAME YEAR AND MAKE OF VEHICLE . DEALERSHIP STATED NOTHING WRONG WITH VEHICLE BUT THEY WONT TAKE VEHICLE AS A TRADE IN DUE TO STALLING ISSUE ---- VEHICLE STALLED TWO WEEKS AGO . CONTACT GIVEN NUMBER TO JEEP1RECALLS ASSOCIATED WITH THIS VIN SEP 18,2017 MANUFACTURER RECALL NUMBERT59 NHTSA RECALL NUMBER17V-572 RECALL STATUS RECALL INCOMPLETE SUMMARY THE BRAKE BOOSTER WATER SHIELD MAY HAVE BEEN INCORRECTLY INSTALLED DURING COMPLETION OF SAFETY RECALL P14 (NHTSA 14V 154). AN INCORRECTLY INSTALLED BRAKE BOOSTER WATER SHIELD MAY BE LESS EFFECTIVE IN DIVERTING WATER AWAY FROM THE BRAKE BOOSTER, CREATING THE POSSIBILITY FOR CORROSION AND SUBSEQUENT WATER INTRUSION OF THE BRAKE BOOSTER. SAFETY RISK WATER INTRUSION OF THE BRAKE BOOSTER IN A COLD CLIMATE MAY LEAD TO FREEZING AND LIMIT THE BRAKING ABILITY OF A VEHICLE. LIMITED BRAKING ABILITY CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. REMEDY INSPECT BRAKE BOOSTER WATER SHIELD FOR PROPER INSTALLATION. IF THE BRAKE BOOSTER WATER SHIELD IS FOUND TO BE MISSING OR INCORRECTLY INSTALLED, THE BRAKE BOOSTER MUST BE VACUUM TESTED. BRAKE BOOSTERS THAT DO NOT PASS THE VACUUM TEST MUST BE REPLACED. AT THE CONCLUSION OF THIS RECALL THE BRAKE BOOSTER WATER SHIELD MUST BE PROPERLY INSTALLED.

Mileage: 35,000

WHILE DRIVING AT 45 MPH STARTED TO BRAKE FOR A RIGHT TURN YIELD AND CAR COMPLETELY SHUT OFF . RESTARTED THE CAR AND EVERYTHING WAS FINE; WENT TO THE DEALER TO RUN A DIAGNOSTICS AND NOTHING CAME UP.

Mileage: 111,725

VEHICLE COMPLETELY SHUTS OFF AT SPEED WHILE MAKING A TURN. PROBLEM IS INTERMITTENT, YOU LOOSE POWER STEERING AND BRAKES. NO CODES GIVEN AND NO WARNING VEHICLE IS ABOUT TO BUT OFF. HAS HAPPENED 8 TIMES IN 2 YEARS, IS DANGEROUS WHEN EXITING HIGHWAY, NEED TO PUT CAR IN NEUTRAL TO RESTART VEHICLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL UNDERNEATH THE VEHICLE ON THE CARPORT FLOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPELIKA FORD CHRYSLER DODGE JEEP RAM (801 COLUMBUS PKWY, OPELIKA, AL 36801 (334) 749-8113) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING WAS CRACKED, WHICH CAUSED THE LEAK. THE OIL FILTER HOUSING NEEDED REPLACEMENT, BUT THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE REPAIRS DUE TO THE HIGH MILEAGE OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *TT UPDATED 9/19/18*JB

Mileage: 89,000

JEEP WILL CRANK BUT NOT START OVER, HAVE REPLACED THE FUEL PUMP RELAY AND THE FUEL PUMP AND THE BATTERIES IN BOTH FOBS VEHICLE WILL NOT START. ON THE RARE OCCASION I GET THE JEEP TO RUN IT WILL RANDOMLY SHUT OFF....LAST TIME I WAS ON THE FREEWAY GOING 65MPH WHEN THE ENGINE SHUT OFF AND I WAS ALMOST REAR ENDED BECAUSE OF THE JEEP SLOWING DOWN SUBSTANTIALLY MY 6 YEAR OLD DAUGHTER WAS IN THE CAR AND I WAS TERRIFIED.

Mileage: 120,799

VEHICLE WILL UNEXPECTEDLY STALL DURING DECELLERATION AND BRAKING. VEHICLE LOSES ALL POWER TO THE MOTOR AND POWER STEERING, MAKING IT DIFFICULT TO AVOID COLLISION AND STEER VEHICLE TO SAFETY. THIS HAPPENS AT HIGH AND LOW SPEEDS, AND HAS OCCURRED ON 3 SEPARATE OCCASIONS IN A 2 WEEK TIME PERIOD. THIS ISSUE WAS SUPPOSED TO BE ADDRESSED BY RECALL NUMBER P54; OF WHICH I COMPLETED ON THIS VEHICLE IN 2014. THIS ISSUE PERSISTS, AND I AM SEEING OTHER OWNERS COMPLAIN OF THIS IDENTICAL PROBLEM ON VARIOUS FORUMS. JEEP/CHRYSLER SEEMS TO BE INCONSISTENT ON THE COVERAGE OF REPAIRS AND DIAGNOSIS. THIS IS A REAL SAFETY CONCERN THAT SHOULD BE ADDRESSED UNIVERSALLY.

Mileage: 115,000

FCW LIGHT ON DASH WENT ON AND ALL POWER WENT OFF, CAUSING A TOTAL LOSS OF STEERING AND CONTROL ON THE FREEWAY. THIS COULD EASILY RESULT IN A FATAL COLLISION. *BF UPDATED 9/13/18*JB

Mileage: 82,000

ENGINE SOMETIMES STOPS RUNNING COMPLETELY WHILE DRIVING AT LOW AND AT HIGHWAY SPEED. IT HAPPENS WHEN THE ACCELERATOR IS RELEASED. IT IS THEN NECESSARY TO STOP; RE-START, WITH NO PROBLEM, AND CONTINUE ON. HAS HAPPENED 4 TIMES IN LAST 3 MONTHS. JEEP IS NOW AT LANDMARK JEEP, SPRINGFIELD, IL FOR ON ROAD TESTING WITH CHRYSLER COPILOT COMPUTER INSTALLED.

Mileage: 37,000

LEAKING/ CRACKED ENGINE OIL FILTER HOUSING. OIL LEAKING BECAME EVIDENT AS OIL LEAKING THROUGH THE ENGINE COMPARTMENT AND TO BELOW THE VEHICLE. REQUIRED REPLACEMENT OF THE ENGINE OIL FILTER HOUSING.

Mileage: 122,000

ENGINE STALLED OUT AT 40 MPH UPON ENTERING A RIGHT TURN EXIT RAMP. NO POWER STEERING OR BRAKES WERE AVAILABLE UNTIL I WAS ABLE TO STOP THE VEHICLE AND RESTART ENGINE. CONCERNED IF AIRBAGS WOULD DEPLOY IF ENGINE WAS OFF AND VEHICLE IN MOTION.

Mileage: 54,800

MY 2011 JEEP GRAND CHEROKEE OVERLAND V8 HEMI STALLS WHILE SLOWING DOWN TO TURN ONTO ANOTHER ROAD, OR GOING FROM HIGHWAY SPEEDS TO EXITING A RAMP. IT'S BEEN OCCURRING FOR SEVERAL YEARS. I'VE ALREADY HAD THE FUEL PUMP RELAY RECALL FIXED TWICE, AND MY JEEP STILL STALLS OUT ALMOST ON A DAILY BASIS. IT TURNS OUT CHRYSLER ISSUED A RECALL (T36) FOR 2012-2014 JEEPS WITH ALTERNATOR ISSUES; HOWEVER THE INFORMATION I HAVE READ ON THE RECALL SOUNDS A LOT LIKE WHAT IS HAPPENING TO MY JEEP. 2011 JEEP GC OVERLAND SHOULD BE INCLUDED IN THIS RECALL.

Mileage: 125,000

TAKATA RECALL I JUST PURCHASED MY JEEP BACK IN JUNE AND CAN VIEW THE SERVICE HISTORY. THIS COMPLAINT IN PARTICULAR HAS TO DO WITH EXTENDED CRANK. MY JEEP TAKES AWHILE TO START. I SEE THAT THERE WAS A FUEL PUMP RELAY RECALL. I SEE IN MY SERVICE HISTORY THAT MY JEEP HAD THIS PART REPLACED: 02/02/2015 78,423 MI AT JT'S CHRYSLER JEEP DODGE FIAT. AGAIN, ACCORDING TO THE SYMPTOM/CONDITIONS, I AM STILL EXPERIENCING THE SAME ISSUE, AND WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING OR HAVE A SYMPTOM/CONDITION OF A CLUNK AND/OR BUMP FELT THROUGH THE STEERING WHEEL UNDER MODERATE BRAKING OR DRIVING OVER ROUGH ROADS (19-003-14) PART TO FIX KNOWN ISSUE IS (AR) 05057539AD SHAFT, STEERING COLUMN INTERMEDIATE. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING A SYMPTOM/CONDITION OF A POWERTRAIN ISSUE. WHEN ACCELERATING, I FEEL THE TRANSMISSION SLIPPING AND THE ENGINE MAKES VERY NOISY AND ABRUPT VIBRATIONS. ALL LUBRICANT IS NEW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. MY WINDOW WASHING FEATURE DOES NOT SPEW FLUID ONTO FRONT WINDOWS, HOWEVER, WILL SPEW LIQUID ON REAR WINDOW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS.

Mileage: 99,484

JEEP ENGINE STALLED OUT WITH NO WARNING WHILE DRIVING 60 MPH DOWN THE INTERSTATE.

Mileage: 99,000

THE CAR RANDOMLY WON'T START. IT HAS FULL POWER BUT DOES NOT CRANK. MANY OWNERS WITH VARIOUS YEARS OF JEEPS HAVE HAD THIS ISSUE AND THE DEALER OFTEN CAN'T IDENTIFY THE PROBLEM PARTLY BECAUSE THE CAR STARTS AFTER IT HAS BEEN TOWED. MANY OWNERS END UP SPENDING $1000'S ON REPAIRS AND TOWS ONLY TO HAVE IT CONTINUE. IT'S VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN OR WHERE IT WILL HAPPEN. I JUST HAD MINE TOWED TO THE DEALER FOR THE FOURTH TIME AND HAVE BEEN TOLD THAT I WILL NEED TO START REPLACING PARTS IF THE CAR DOESN'T PRODUCE A DIAGNOSTIC CODE.

Mileage: 81,000

ON MULTIPLE OCCASIONS, OUR 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L ENGINE STALLS WHILE BRAKING AND TRYING TO TURN CORNERS. RECALL P54 TO REPLACE FUEL PUMP RELAY TO CORRECT THIS ISSUE WAS DONE IN NOVEMBER 2015, BUT THE ISSUE HAS CONTINUED. MOST RECENTLY OCCURRED SEPT 8TH, 11TH AND NOW TODAY THE 14TH. HAD VEHICLE IN FOR DIAGNOSTICS ON SEPT 13TH AND JEEP TECHNICIANS WERE UNABLE TO FIND THE PROBLEM. WHEN THIS STALLING OCCURS, THERE ARE NO WARNING LIGHTS AND APPARENTLY NO FAULT CODES GENERATED. WHEN MOTOR STALLS, WE LOSE POWER STEERING AND BRAKES AND HAVE ENDED UP ON THE WRONG SIDE OF ROAD TRYING TO GET STOPPED. THIS USUALLY HAPPENS WHEN DECELERATING AND BRAKING TO TURN OFF OR ONTO A HIGHWAY.

Mileage: 78,000

FCW (FORWARD COLLISION WARNING) LIGHT WENT ON AND THE ENGINE KILLED, WHILE IN FULL MOTION, CAUSING TOTAL LOSS OF POWER STEERING AND CONTROL. THIS HAS HAPPENED WHILE STATIONARY AT A STOP LIGHT AND IN MOTION.

Mileage: 79,057

MY 2011 JEEP GRAND CHEROKEE IS LEAKING FROM WHAT APPEARS TO BE COMING FROM THE TRANS COOLER PART JUST ABOVE THE A/C CONDENSER. THIS SEEMS TO BE AN EXTREMELY COMMON ISSUE WITH THE 2011-2013 MODELS.

Mileage: 100,000

JEEP GC2011 ENGINE STALLS WHILE DRIVING! CURRENT RECALL UNDER CHRYSLER #T36 AND NHTSA #17V435 ONLY COVERS YEAR 2012-2014. CHRYSLER NEEDS TO BE NOTIFIED TO INCLUDE YEAR 2011. ONGOING ISSUES OF STALING AND COMPLAINTS FOR 2011 HAS BEEN LOGGED SINCE 2012 AND IS A SERIOUS MECHANICAL ISSUE THAT SHOULD BE UNDER THE RECALL. IF ANYONE HAS EXPERIENCED STALING PLEASE DOCUMENT AND SEND THE COMPLAINT OR IF YOU KNOW SOMEONE WHO HAS DIED FROM THIS PLEASE FILE TO SAVE OTHERS!

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

TIMP RECALL, WAS REPAIRED JAN 2015. TODAY VEHICLE STALLED IN TRAFFIC, COMPLETELY SHUT DOWN AND LOST POWER STEERING, WHILE MAKING A LEFT HAND TURN. I AM LUCKY I WAS NOT IN AN ACCIDENT. I WAS ABLE TO RESTART THE VEHICLE. I HAVE MADE AN APPOINTMENT WITH THE DEALER, BUT SINCE IT WAS REPAIRED PREVIOUSLY, NOT SURE WHAT THEY WILL DO FOR ME. OBVIOUSLY THERE IS STILL A PROBLEM THE RECALL DID NOT REPAIR.

Mileage: 82,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WAS DAMAGED DUE TO A FAULTY PART THAT CONTINUOUSLY KNOCKED INTO THE ENGINE. THE FAULTY UNKNOWN PART CREATED INDENTATIONS IN THE ENGINE WHICH, IN TURN, CAUSED AN OIL LEAK. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS AT AN UNKNOWN DODGE, CHRYSLER, JEEP DEALER OF WARREN, MASSACHUSETTS FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

Mileage: 110,000

BEGINNING IN AUGUST OF 2016, THE CAR WILL STALL SPORADICALLY UPON RAPID DECELERATION. LAST TIME IN MARCH THE CAR STALLED WHEN BRAKES WERE APPLIED TO AVOID AN ACCIDENT ON THE FREEWAY. DEALER CANNOT RECREATE OR DIAGNOSE THE PROBLEM AND RETURNS THE CAR 'OPERATING AS DESIGNED.' CAR HAS NOT BEEN DRIVEN SINCE. PROBLEM HAS OCCURRED 10-12 TIMES AND MORE RECENTLY WITH GREATER FREQUENCY. RAPID DECLARATION USUALLY OCCURS TO AVOID A PROBLEM, THIS IS THE WORST TIME FOR THE CAR TO STALL OUT.

Mileage: 52,000

WHEN I COME TO A STOP/SLOW DOWN THE ENGINE INTERMITTENTLY STALLS - TYPICALLY THIS IS WHEN I'M DRIVING ON CITY STREETS WHEN I'M STOPPING. IT HAS HAPPENED WHILE TURNING BOTH LEFT AND RIGHT, GOING UP HILL AND DOWN HILL, AND MORE OFTEN WHEN THE ENGINE IS COOL. THE FUEL LEVEL CAN BE FULL OR LOW AND IT STILL HAPPENS. FRIDAY MAY 19, 2017 IT HAPPENED FOUR TIMES IN A 20 MILE TRIP ON ROADS WITH SPEED LIMITS RANGING FROM 30MPH TO 55MPH, ONCE AT A STOP LIGHT, ONCE AT A ROUND ABOUT, ONCE AT A STOP SIGN, AND ONCE AT A LEFT HAND TURN. P54 RECALL WAS ALREADY ADDRESSED.

Mileage: 132

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE SHIFTED INTO FOURTH GEAR INDEPENDENTLY AND STALLED AFTER AN INCLINED HILL WITH CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED A CASE HAS BEEN ASSIGNED HOWEVER IT WAS NOT GUARANTEED DUE TO THE VEHICLE WAS OUT OF THE 36 MONTH WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

ON MAY 4, 2017, APPROXIMATELY AROUND 7:00PM, I TURNED RIGHT ONTO A FREEWAY AND MY STEERING WHEEL LOCKED UP AND THE VEHICLE SHUT OFF COMPLETELY. I WAS NOT ABLE TO TURN THE STEERING WHEEL AND BARELY WAS ABLE TO MAKE IT OUT OF THE MIDDLE OF THE ROAD. THE ENGINE SHUT OFF WHILE DRIVING DOWN THE ROAD. I AM LUCK THAT I DID NOT HAVE A CAR BEHIND ME OR I WOULD HAVE CAUSED AN ACCIDENT. HOW SCARY!! CHRYSLER HAS CLAIMED THAT THEY HAVE FIXED THIS!!

Mileage: 107,000

WHILE DRIVING AT A CONSTANT SPEED ON THE HIGHWAY, THE ENGINE STALLED CAUSING THE BRAKES AND POWER STEERING TO BE DISABLED. THE FIRST TIME IT HAPPENED, 11/12/16, I WAS TAKING AN EXIT OFF OF THE FREEWAY. WHEN I PRESSED THE BRAKE TO SLOW DOWN FOR THE APPROACHING RED LIGHT, THE PEDAL WAS STIFF AND WOULD BOT SLOW THE VEHICLE. THANKFULLY, THE LIGHT TURNED GREEN SO I LET THE VEHICLE COAST. AS I WENT TO TURN RIGHT, I REALIZED THERE WAS NO POWER STEERING EITHER. AFTER CROSSING OVER 2 LANES I WAS ABLE TO BRING THE CAR TO A STOP ON THE SIDE OF THE ROAD. THAT'S WHEN I REALIZED THE ENGINE HAD STALLED. BROUGHT IT TO THE DEALERSHIP, PAID $700 FOR SOMETHING, THEN DROVE IT BACK SINCE THEY SAID IT WAS FIXED. FIVE MONTHS LATER, 4/20/17, SAME EXACT THING HAPPENED. IT WAS 8:30AM AND I WAS BRINGING MY 18MO OLD TO DAYCARE WHEN I PRESSED THE BRAKE PEDAL TO STOP AT A RED LIGHT AHEAD AND REALIZE IT WAS STIFF AND NOT WORKING AGAIN. FORTUNATELY, AGAIN, THE LIGHT TURNED GREEN AND THE CAR IN FRONT OF ME ACCELERATED. I FOUGHT WITH THE STEERING WHEEL TO TURN INTO A NEARBY GAS STATION AFTER THE LETTING VEHICLE COAST TO A SLOWER SPEED. AFTER BOTH INCIDENCES, I TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, THEN TURNED IT BACK ON. IT HESITATED A FEW TIMES THEN CRANKED AND FUNCTIONED PROPERLY AFTERWARDS. FURTHERMORE, DURING BOTH INCIDENCES I WAS VERY SLIGHTLY TURNING TO THE RIGHT; THE FIRST TIME TO EXIT THE HWY AND THE SECOND TIME I WAS VEERING INTO THE RIGHT LANE. DURING THE FIRST INCIDENT, I WAS TRAVELLING ON THE FREEWAY AROUND 65MPH. DURING THE SECOND, I WAS TRAVELING AT ABOUT 50MPH.

Mileage: 63,500

ENGINE SHUTS OFF WITH NO WARNING WHILE DRIVING. POWER STEERING AND BRAKES ARE LOST. NO SERVICE LIGHTS OR LOSS OF POWER TO OTHER ITEMS (EX: RADIO) AND NO ERROR MESSAGES CAN BE FOUND BY JEEP DEALERSHIP SERVICE TECH. THIS HAS HAPPENED 3 TIMES MOST RECENTLY 4-4-17.

Mileage: 10

CAR STALLS WITHOUT WARNING. COLLIDED WITH TREE, MAJOR FRONT END DAMAGE. NO POWER STEERING, POWER BRAKES, NO AIR BAGS WERE DEPLOYED, SEAT BELTS DID NOT TENSION. VEHICLE HAD STALLED PREVIOUSLY AND TAKE TO DEALER. DEALER REPLACED IGNITION COILS AND SAID PROBLEM WAS FIXED.

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS, WINDSHIELD WIPERS, AND INSTRUMENT PANEL ILLUMINATED. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS STILL AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

WHEN DRIVING THE ENGINE WILL TURN OFF WITH NO WARNING. SINCE DECEMBER UNTIL NOW, IT HAS DONE THIS A TOTAL OF 6 TIMES. 3 OF THE TIMES EITHER MERGING ONTO THE FREEWAY OR GETTING OFF OF THE FREEWAY. SCARES ME SO MUCH. I HAVE BEEN LUCKY ENOUGH TO NOT HAVE ANYONE CRASH FROM THE BEHIND. MY STEERING WHEEL LOCKS, AND THE BRAKES BECOME VERY HARD TO PUSH DOWN ON. ITS HARD TO MOVE OUT OF THE WAY OF TRAFFIC.

Mileage: 67,000

2011JEEP GRAND CHEROKEE OVERLAND HAD STALLED IN THE MIDDLE OF AN INTERSECTION LOSING POWER STEERING, NO BRAKES, AND NO WARNING LIGHTS ON DASH TELLING ME ANYTHING ABOUT JEEP BEING TURN OFF. VERY SCARY! I HIT THE CURB AND ALMOST HIT THE ATOP SIGN.

VEHICLE LOST POWER WHILE DRIVING AT SPEEDS OF 55MPH. CHECK ENGINE LIGHT AND MULTIPLE SYSTEM WARNINGS WERE SHOWN BY EVIC, INCLUDING ABS, TRACTION CONTROL, IGNITION SYSTEM, 4WD SYSTEM, AND AIR SUSPENSION SYSTEM. BRAKING POWER WAS SEVERELY DIMINISHED. MAXIMUM SPEED WAS REDUCED TO 5MPH, BEFORE STALLING OUT AFTER 10 FEET. THE CAUSE OF THE ISSUE WAS A SHORT IN THE CRANKSHAFT POSITION SENSOR THAT DISABLED ALL POWERTRAIN AND BRAKING SYSTEMS. ALL SYSTEMS SHARE THE SAME 5 VOLT CIRCUIT INTO PCM.

Mileage: 66,467

THE 2011 JEEP GRAND CHEROKEE WILL EXPERIENCE ENGINE STALL WHILE THE VEHICLE IS IN MOTION, AT TIMES IN EXCESS OF 30 MPH. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKE FUNCTIONS. IT HAS LIKEWISE STALLED AT STOP LIGHTS/SIGNALS WHICH IS EQUALLY DANGEROUS WHEN VEHICLES ARE APPROACHING FROM BEHIND AT HIGH SPEEDS EXPECTING THE VEHICLE IN FRONT TO MOVE WITH THE GREEN LIGHT. CHRYSLER ISSUED A RECALL (P54) RELATED TO THESE ISSUES, HOWEVER THE CHEAP EXTERNAL FUEL PUMP RELAY WIRING HARNESS FIX THEY EMPLOYED TO REMEDY THE PROBLEMS CAN BE CHARACTERIZED AS INSUFFICIENT AT BEST. IN FACT, THE ISSUES WITH OUR FAMILY VEHICLE HAVE ACTUALLY WORSENED SINCE THE P54 RECALL WAS PERFORMED IN MAY OF 2015. THE VEHICLE'S PROBLEMS HAVE NOW PROGRESSED TO THE POINT WHERE THE VEHICLE WILL NOT START: A TYPICAL SYMPTOM OF THESE DANGEROUS JEEP/CHRYSLER PRODUCTS. THERE ARE LITERALLY HUNDREDS OF CONSUMER COMPLAINTS OUTLINING SIMILAR ISSUES I.E., THE VEHICLES BEING DIFFICULT TO START OR NOT STARTING AT ALL, VEHICLES' POWER WINDOWS NOT OPERATING PROPERLY, DOOR LOCKS OPENING AND LOCKING ON THEIR OWN, HORN BLARING, THE VEHICLE NOT RECOGNIZING THE FOB, ELECTRONIC FUEL PUMPS REMAINING ON AFTER THE VEHICLE IS SHUT OFF AND STALLING WHILE THE VEHICLE IS IN MOTION. A COMMON THEME RELATED TO ALL OF THESE ISSUES SEEMS TO BE THE POWER DISTRIBUTION CENTER FOR THE VEHICLES OR THE TIPM (TOTAL INTEGRATED POWER MODULE). IT SEEMS FIAT - CHRYSLER HAS BEEN AWARE OF THE PROBLEMS WITH THEIR OEM MANUFACTURED TIPM PARTS FOR SOME TIME, SINCE 2007, BUT TOOK THE WOEFULLY INADEQUATE ROUTE OF CORRECTING ONLY A SMALL AND LESS DANGEROUS ISSUE OF THE MANUFACTURERS DEFECT. HENCE THEIR COURT ORDERED P54 EXTERNAL FUEL PUMP WIRING HARNESS, WHICH ON A GOOD DAY WILL CORRECT THE FUEL PUMP RUN-ON. WHAT NEEDS TO BE ADDRESSED IS THE STALLING WHILE IN MOTION ISSUES ASSOCIATED WITH THESE VEHICLES. PLEASE MANDATE A SAFETY RECALL.

Mileage: 57,000

VEHICLE SHUTS OFF RANDOMLY WHILE DRIVING. BOTH TIMES IT HAS HAPPENED DURING DECELERATION. POWER STEERING AND BRAKES ARE LOST. NO INDICATOR LIGHTS VISIBLE AND NO DIAGNOSTIC CODES SET. CHRYSLER CUSTOMER SERVICE DISAVOWS ANY KNOWLEDGE OF A PROBLEM ALTHOUGH THERE ARE SEVERAL ACCOUNTS OF SIMILAR ISSUES ON THE JEEP FORUMS AND OTHER WEBSITES. DEALER CAN FIND NOTHING WRONG. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE BECAUSE SHE CANNOT CONTROL IT WITHOUT POWER ASSIST. *TR

Mileage: 102,000

WHEN TRAVELING LONG DISTANCE OR AT HIGH SPEED THE CHECK ENGINE LIGHT COMES ON AND TRACTION CONTROL LOCKS ITSELF OFF AND WON'T LET IT ACCELERATE UNTIL YOU TURN THE CAR OFF THEN BACK ON. HAS DONE IT MULTIPLE TIMES NOW AFTER REPLACING THE CAMSHAFT SENSOR EACH TIME

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

THE RIGHT CYLINDER IN THE VEHICLE IS DEFECTIVE HOWEVER JEEP IS TELLING ME THAT ITS NOT COVERED UNDER ANY WARRANTY. THE VEHICLE IS ONLY 5 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES. THE ENGINE LIGHTS KEEPS COMING ON AND MAKING A HEAVY NOISE. I DO NOT FEEL SAFE DRIVING THIS CAR, LIKE THIS. *TR

Mileage: 73,000

OIL FILTER COOLING HOUSING ASSEMBLY IS BROKEN AT ONLY 62,000 MILES. THE REPAIR COST IS OVER $500.00 AT THE DEALERSHIP. I WAS NOTIFIED OF THE ISSUE WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE.

Mileage: 62,000

DECELERATING AND TURNING RIGHT VEHICLE STALLS COMPLETELY, FIFTH TIME THIS HAPPENED IN THREE WEEKS.

Mileage: 96,000

THIS JEEP ENGINE FAILED / STALLED WHILE DRIVING. THIS CAUSED THE VEHICLE TO VEER OFF THE ROAD TWICE ON A TURN, AND ALMOST CAUSE TWO REAR ENDS BY FAILING IN MID TRAFFIC, IN FOUR DIFFERENT OCCASIONS, SINCE 2014. THE VEHICLE ENGINE CUTS OUT, WHICH CAUSES THE POWER STEERING AND BRAKES TO NOT FUNCTION PROPERLY. THE VEHICLE WAS IN MOTION ON VARIOUS MAIN STREETS, WHEN THIS OCCURRED. NAPERVILLE JEEP DEALERSHIP (WHERE THIS VEHICLE WAS PURCHASED) HAS ALSO MAINTAINED THIS VEHICLE PER THE MAINTENANCE SCHEDULE, HAS WORKED ON THIS PROBLEM SINCE IT BEGAN. THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE AND RETURNED THE VEHICLE TO US CONFIDENT THE PROBLEM WAS 'RESOLVED' OR NON-EXISTENT. ATTACHED IS THE VEHICLE RECALL AND REPLACEMENT RECORD. FROM ONLINE RESEARCH IT SEEMS THIS HAS OCCURRED TO OTHER JEEP GRAND CHEROKEES BEFORE AND THE TYPICAL SOLUTION IS REPLACING THE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS VEHICLE'S TIPM WAS 'REPAIRED' SEPT 3, 2014. BELOW ARE THE MAINTENANCE RECORDS RELATED TO THIS PROBLEM. 03/26/2014 MILEAGE: 44,680 WRO# 599705 11/25/2014 MILEAGE: 51,329 CRO# 615926 01/07/2016 MILEAGE: 65,485 CRO# 646292 06/10/2016 MILEAGE: 69,938 CRO# 658369 THIS VEHICLE IS NOT SAFE AND WE HAVE LOST ALL TRUST AND CONFIDENCE IN THIS VEHICLE.

Mileage: 44,680

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WINDOWS RANDOMLY LOWERED WITHOUT WARNING. THE CONTACT HAD TO USE THE ELECTRONIC FUNCTION TO WIND THE WINDOWS UP EACH TIME THE FAILURE OCCURRED. THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE, WHICH CAUSED THE CONTACT TO HAVE TO TURN OFF AND RESTART THE VEHICLE. THE SERVICE ENGINE LIGHT ILLUMINATED WHEN THE CRUISE CONTROL FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

VEHICLE CHECK ENGINE LIGHT COMES ON, VEHICLE LOSES POWER AND EVENTUALLY STALLS. THIS HAS BEEN GOING ON FOR ABOUT A YEAR AND HAS HAPPEN ABOUT 4 TIMES

Mileage: 65,000

DRIVING W ON 60 IN AZ, 30 MINS AFTER HAVING OIL CHANGED AT LOCAL AUTO CARE SHOP, WHERE I WAS TOLD EVERYTHING LOOKED FINE BUT MY RADIATOR HOSES LOOKING SOFT. CONSIDER GETTING G NEW ONES IN THIS 112 DEGREE HEAT (LIKE THE DAY I'M SUBMITTING THIS). ON FREEWAY, ENGINE OVERHEATS, STALLS, STEERING LOCKS, BRAKES HARDEN AND I COME TO A COMPLETE STOP IN AN INCONVENIENT 2 INCHES OFF THE CURB, STILL IN EVERYONE'S WAY AS THEY ATTEMPT TO EXIT MILL AVE. BRAKES HARD AND DOESNT ALLOW FOR PUSH-TO-START BUTTON TO TURN OVER. NOR TO PLACE IN NEUTRAL. STANDING BY FOR A TOW AS WE SPEAK. NEVER HAD THIS HAPPEN BEFORE. COOLANT JUST TOPPED OFF THREE DAYS AGO AND GIVEN AN OKAY AFTER OIL CHANGE HALF HOUR PRIOR TO THIS HAPPENING. PERHAPS COINCIDENCE. PERHAPS JUST LIFE. REPORTING EITHER WAY.

Mileage: 113,998

ENGINE SHUTS OFF INTERMITTENTLY WHILE DRIVING AT DIFFERENT SPEEDS

Mileage: 64,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH EXITING A HIGHWAY, THE VEHICLE STALLED AND THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED INTO PARK AND THE VEHICLE RESTARTED NORMALLY. THE FAILURE RECURRED APPROXIMATELY FIFTEEN TIMES WHEN DRIVING AND ATTEMPTING TO SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS AT THE DEALER FOR TWO WEEKS. THE MANUFACTURER HEADQUARTERS TELEPHONED THE CONTACT TO PICK UP THE VEHICLE, MENTIONED THAT A RECORDING DEVICE WAS INSTALLED, AND ADVISED THE CONTACT TO CONTINUE DRIVING SO THE ERROR COULD BE RECORDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, ONLY THE CODES WERE ERASED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING), BUT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,627. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 89,627

MY CAR ENGINE STALLS WHEN I MAKE TURNS SPECIALLY EARLY IN THE MORNING FOR NO REASON IT JUST STALLS WITHOUT WARNING BUT SOMETIMES WHEN I CAME TO A STOP LIGHT AS WELL, VERY VERY UNSAFE & SCARY!!! I'VE BEEN LUCKY USUALLY IN THE LANE CLOSE TO THE SIDEWALK SO I CAN MANEUVER TO THE SIDE BUT EVENTUALLY MY LUCK WILL RUN OUT, I'M VERY UNEASE WHEN I DRIVE THIS VEHICLE AS I DON'T WHEN I'LL HAPPEN. THE TIPM WAS ALREADY TAKEN CARE OF BUT I STILL HAVE THE PROBLEM IS NOT ALL THE TIME BUT IT HAPPENS, I'VE TAKEN IT TO THE DEALER RIGHT AFTER IT HAPPENS BUT THEY CAN NOT REPRODUCE THE PROBLEM OR FIND ANY ERROR CODES

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND VARIOUS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 10 MPH, THE ENGINE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 02/04/16*LJ *TR

Mileage: 79,000

I WAS DRIVING ON THE HIGHWAY TO WORK IN THE PASSING LANE, WHEN THE RPM'S WENT WAY UP AND THEN WAY DOWN. I HEARD A LOUD NOISE COMING FROM UNDER THE HOOD AND LOSS OF POWER FROM ENGINE. NO ENGINE LIGHT INDICATOR WAS ON BEFORE THIS HAPPENED OR ANY SORT OF INDICATION THIS WAS ABOUT TO OCCUR. I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP INDICATED THAT THE CRANKSHAFT WAS BROKEN INTERNALLY AND THAT THIS IS A DEFECT OF WORKMANSHIP AS I CAN SHOW RECORDS OF EVERY OIL CHANGE ON THIS VEHICLE. THE DEALERSHIP IS OFFERING NO GOOD WILL AND CHRYSLER REFUSES TO HELP AS THE MILEAGE IS 114,000. I STILL OWE CLOSE TO $13,000 ON THIS VEHICLE AND TO REPLACE THE ENGINE IT IS GOING TO COST $7,800.

Mileage: 114,318

MY CAR WILL STALL AND THEN ACCELERATE VERY QUICKLY. IF I AM DRIVING AND TRYING TO ACCELERATE MY CAR WILL STALL ALMOST CUTTING OFF. THIS USUALLY HAPPENS AROUND A SPEED OF 25/30 MILE PER HOUR. I ALSO EXPERIENCED DECELERATION WHILE DRIVING ON THE HIGHWAY AT 60/65 MPH. THIS IS VERY SCARY. ALSO WHEN I AM IN REVERSE MY TRANSMISSION MAKES A KNOCKING SOUND. MY ENGINE LIGHT CONSTANTLY COMES ON. HEAT VAPORS COMES FROM THE HOOD OF THE CAR.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE ABS AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 51,033.

Mileage: 51,033

REPLACED TIPM 15 MONTHS AGO. TODAY, TURNING INTO PARKING LOT CAR STALL. LOST ALL POWER STEERING, NO BRAKES, NO ENGINE. HAD TO RESTART WHILE COASTING. DECELERATING AT 45 MPH MAKING A LEFT TURN.

Mileage: 94,000

THE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING

Mileage: 79,378

ENGINE SHUT OFF WHILE DECELERATING FROM 40MPH AT APROX. 15MPH WHILE COMING TO A STOP SIGN. THIS HAS HAPPENED AS RECENTLY AS LAST MONTH. ALL INSTRUMENTS, RADIO ETC. REMAINED POWERED. NO WARNING LIGHTS. DEALER CAN'T SEEM TO IDENTIFY ISSUE. PREVIOUS RECALL FOR FUEL RELAY WAS COMPLETED IN 2014. PREVIOUS NHTSA ID NUMBER: 10783730

Mileage: 61,500

MY CAR WOULD NOT START ON A NUMBER OF OCCASIONS--THE STARTER WOULD MAKE NOISE BUT THE ENGINE WOULD NOT START. IT USUALLY STARTED ON THE SECOND OR THIRD TRY. I RECEIVED A RECALL NOTICE FOR DEFECTIVE TIPM UNIT BUT WAS TOLD THAT THE PART WAS NOT IN STOCK. WELL OVER A YEAR LATER, THE COMPANY STILL DOES NOT HAVE ANY IN STOCK. IN ADDITION, I HAVE EXPERIENCED MY HORN RANDOMLY DOING OFF (SOUNDS LIKE THE PANIC ALARM) EVEN THOUGH THE CAR WAS RUNNING AND IN MOTION. JEEP SHOULD BE MUCH MORE PROACTIVE ABOUT THIS AS AN STALLS DURING DRIVING AS A RESULT OF A TIPM DEFECT COULD CASE BODILY HARM TO THE DRIVER, PASSENGERS, AND OTHERS ON THE ROAD.

Mileage: 30,000

SINCE SAFETY RECALL P54 WAS APPLIED, MY VEHICLE HAS COMPLETELY DIED WHILE DRIVING ON 5 SEPARATE OCCASIONS 1 ON 19OCT, 2ON31OCT, AND 2ON7NOV. THE VEHICLE IS CURRENTLY AT SAM LEHMAN CHRYSLER JEEP DEALERSHIP IN PEORIA, IL. THEY CLAIM THAT I NEED NEW SOFTWARE AT MY EXPENSE TO ADDRESS THE VEHICLE SHUT DOWNS. ATTACHED TRANSCRIPT IS WITH CHRYSLER. THEY DO NOT APPEAR TO TAKE THIS SAFETY ISSUE VERY SERIOUSLY.

Mileage: 91,000

VEHICLE HAS COMPLETELY SHUT DOWN WHILE DRIVING 5 TIMES IN THE RECENT PAST. 1X19 OCT; 2X31 OCT; 2X7NOV. THE VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING. THIS IS VERY DANGEROUS AS ALL POWER IS LOST FOR BREAKS, STEERING, AND OBVIOUSLY NO ACCELERATION. CHRYSLER SAFETY RECALL P54 HAS BEEN APPLIED PRIOR TO THESE ISSUES. DEALER AND CHRYSLER ARE CHARGING ME CUSTOMER (AT MY EXPENSE) TO FLASH NEW SOFTWARE FILES ON THE VEHICLE COMPUTERS. I SENSE THIS IS VERY LIKELY A MUCH BROADER SAFETY ISSUE AND AM HOPING OUR GOVERNMENT (NHTSA) OFFICIALS WILL INVESTIGATE BEFORE SOMEONE IS INJURED AS A RESULT OF THIS.

Mileage: 91,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND CAUSED A LOSS OF BRAKING AND POWER STEERING ABILITY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

THE ENGINE SEEMED TO LOSE POWER AND THE POWER STEERING AND BREAKS LOST POWER AS WELL. WAS MERGING FROM THE HIGHWAY ON TO A MAIN STREET IN A CITY. THE VEHICLE WAS NEARLY INOPERABLE BUT I WAS ABLE TO STOP IT AND RESTART IT. BUT THE BRAKES AND STEERING WERE LOCKED.

Mileage: 85,000

ENGINE SHUTS OFF WHILE DRIVING WITHOUT WARNING. THIS HAS OCCURRED TWICE WHILE DECELERATING ON THE HIGHWAY. DEALER CAN NOT IDENTIFY PROBLEM, NO OPEN RECALLS ON VEHICLE.

Mileage: 61,000

1. THE VEHICLES HEAD HAS TO BE REPLACED DUE TO BAD VALVES AT ONLY 59,000 MILES. 2. THE FRONT RIGHT TURN SIGNAL STOPPED WORKING, AND IS BURNING THE BULB SOCKET AND HEADLIGHT HOUSING. IT WAS DETERMINED BY AN INDEPENDENT MECHANIC THAT THE TIPM MODULE IS GOING BAD CAUSING SHORTS, AND OTHER ELECTRICAL ISSUES. (THE DEALER CLAIMS IT IS A BURNED BULB SOCKET, BUT WE TESTED THE SOCKET, AND ENTIRE SYSTEM AND FOUND THE TRUE PROBLEM) 3. THE HORN STOPS WORKING RANDOMLY, AND SOMETIMES WHEN IT DOES WORK ITS ONLY THE HIGH TONE. THIS PROBLEM IS ALSO TRACED BACK TO A FAULTY TIPM MODULE.

Mileage: 59,000

CHECK ENGINE LIGHT INDICATING CYLINDER # 2 MISFIRE AND AN ENGINE TICKING SOUND. I'M RESEARCHING THE ISSUE WITH CHRYSLER AND I'M SEE A LOT OF PROBLEMS WITH THIS ISSUE BUT I DON'T SEE ANY RECALLS.

Mileage: 27,700

PRIOR TO RECEIVING THE CURRENT RECALL ON MY 2011 JEEP GRAND CHEROKEE, I WAS MERGING ONTO THE FREEWAY AND MY JEEP LOST COMPLETE POWER. I STARTED TO PANIC BECAUSE THERE WAS NOTHING I COULD DO TO CONTROL MY JEEP. LUCKILY, I WAS ON THE OUTSIDE LANE AND JUST COASTED TO A STOP. THEN, I SAT THERE FOR ABOUT 10 MINUTES WHILE I CALLED MY WIFE TO LET HER KNOW SHE WOULD NEED TO COME GET ME. THEN, I WENT TO SEE IF MY JEEP WOULD DRIVE ONE MORE TIME AND IT DROVE OFF JUST FINE. THEN, WHEN I RECEIVED THIS NOTICE I CALLED THE JEEP DEALERSHIP TO ASK THEM TO FIX MY JEEP DUE TOT HE RECALL AND THEY TOLD ME THAT THEY WERE WAITING ON PARTS AND WOULD LET ME KNOW WHEN THEY COME IN. HOWEVER, NOW MY AIR BAG LIGHTS ARE ON AS WELL AS MY TRACTION CONTROL LIGHT IS ON. I ALSO INTERMITTENTLY WHEN I PUSH ON MY BRAKES IT WILL FEEL AS IF I HAVE BEEN REAR-ENDED. WHEN I LOOK BEHIND ME THERE IS NOTHING THERE THAT WOULD INDICATE I HAVE BEEN REAR-ENDED.

Mileage: 5

I WAS OUT DRIVING FROM THE GROCERY STORE AND I WAS PRESSING ON THE BREAKS TO TURN A CURVE THE VEHICLE SPEEDED UP. I WAS ORIGINALLY GOING 25 MPH AND STARTED TO SLOW UP BECAUSE I WAS APPROACHING A CURVE BUT INSTEAD OF IT SLOWING DOWN IT SPED UP TO 35MPH WHILE GOING AROUND A CURVE. THANK GOD NO ONE ELSE WAS ON THE ROAD AT THAT TIME. TWO WEEKS LATER MY HUSBAND STATED THAT WHEN HE WAS DRIVING THE VEHICLE THE SAME EXACT THEN HAPPENED TO HIM. AT THAT TIME WE TOOK THE VEHICLE BACK TO GILMAN CHRYSLER AND JEEP IN HOUSTON TX WHERE WE PURCHASED THE VEHICLE FROM (8/10/14). THEY CLAIM THEY TESTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT. MY HUSBAND AND I KEPT EXPLAINING TO THE SERVICE GUY THAT SOMETHING IS WRONG WITH THE VEHICLE AND WE DON'T WANT TO GET INTO AN ACCIDENT FOR AN ISSUE THAT CAN BE RESOLVED. THE SERVICE GUY STATED THAT THEY DID ALL THEY COULD BUT THEY WILL KEEP OUR INFORMATION ON FILE. I AM VERY UPSET WITH THIS SITUATION. MY HUSBAND AND I HAVE THREE CHILDREN IN WHICH ARE IN THIS VEHICLE ALL THE TIME. THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE AND NONE OF WHICH HAVE BEEN REPAIRED BECAUSE GILMAN CHRYSLER WOULD STATE THEY DON'T HAVE THE PART OR THEY DON'T SEE A RECALL AT THIS TIME. I WANT SOMETHING TO BE DONE ABOUT THIS NOW BEFORE SOMETHING TERRIBLE HAPPENS. I WILL NOT LET THIS SITUATION GO. I WILL CONTINUE TO FIGHT FOR A RESOLUTION UNTIL SOMEONE RESOLVES IT. PLEASE CONTACT ME IMMEDIATELY ABOUT THIS SITUATION AS THIS IS THE ONLY VEHICLE THAT WE HAVE.

Mileage: 88,000

THE VEHICLE STALLS WHILE DRIVING. WHEN THIS HAPPENS, IT IS VERY DIFFICULT TO STEER THE VEHICLE SAFELY OUT OF HARMS WAY. I AM IN FEAR FOR THE SAFETY OF MYSELF AND MY FAMILY. I HAVE HAD SEVERAL CLOSE CALLS WHERE WE ALMOST CAUSED AN ACCIDENT. THE FUEL PUMP RELAY SWITCH WAS REPLACED BY RECALL AND THE VEHICLE IS STILL STALLING. I HAVE CONTACTED JEEP CUSTOMER CARE VIA EMAIL AND BY PHONE AND THEY WILL NOT GIVE ME A CASE NUMBER. I TAKE THE VEHICLE TO THE DEALER AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. I DON'T WANT TO SELL THE CAR KNOWING WHOEVER PURCHASES IT COULD BE SERIOUSLY INJURED OR KILLED.

Mileage: 73,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 11/19/15*LJ *TR

Mileage: 102,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT EXCEED 30 MPH WITH THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOORBOARD. THE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

THIS IS THE SIXTH TIME, TODAY, 9/13/15. I HAVEN'T BEEN KILLED YET, BUT IT'S A FUTURE POSSIBILITY. MY JEEP LOSES POWER AND WILL NOT STEER. IT HAPPENED WITH MY MOM AND MY ONLY CHILD IN THE JEEP. CHRYSLER TELLS ME EVERY TIME TO TAKE IT TO THE LOCAL DEALER, QUIRK JEEP IN MARSHFIELD, MA. I DO. THEY RUN THE EVER POPULAR 'DIAGNOSTICS' AND FIND NOTHING WRONG WITH IT. YET, IT KEEPS HAPPENING! THE LAST TIME IT HAPPENED, I WAS ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. STATE POLICE WOULD NOT ALLOW ME TO WAIT FOR AAA SO I HAD TO PAY OUT OF POCKET $120 TO BE TOWED OFF THE ROAD BY SOME NEANDERTHAL IN A TOW TRUCK. WHAT CAN I DO BEFORE I AM KILLED BY THIS VEHICLE? *THE LAST TIME IT HAPPENED WAS IN EARLY AUGUST OF THIS YEAR. I CONTACTED JEEP WITH THIS EMAIL AND WAS TOLD TO TAKE IT IN TO THE DEALER FOR 'DIAGNOSTICS.' I DID AND THEY FOUND NO PROBLEM AGAIN! MY JEEP IS AGAIN LOSING SPEED AND POWER STEERING. IT IS RANDOM. I AM DRIVING ALONG AND IT LOSES ACCELERATION AND POWER STEERING. I AM TERRIFIED TO DRIVE ON THE HIGHWAY EXPECT IN THE FAR RIGHT LANE AT MINIMAL SPEEDS. THIS IS A PROBLEM BECAUSE I AM A TRAVELLING SALESPERSON AND MUST BE ON THE ROAD ALL DAY, FIVE DAYS A WEEK. I TRAVEL UP TO 200 MILES A DAY. AS I INDICATED BACK IN DECEMBER, THIS IS MY FIFTH JEEP. QUIRK SAYS ALL THE RECALLS ON MY VEHICLE HAVE BEEN DONE AND THEIR DIAGNOSTICS CAN FIND NO REASON FOR THE LOSS OF POWER. HOWEVER, IT IS HAPPENING AND IT IS EXTREMELY DANGEROUS. ORIGINALLY, WHEN THIS FIRST STARTED HAPPENING, SHORTLY AFTER I BOUGHT THIS PRE-OWNED JEEP, I WAS TOLD THE TIPM RECALL WOULD CORRECT THESE PROBLEMS. OBVIOUSLY, IT HAS NOT. *IN ADDITION, I HAVE RANDOM ISSUES WITH MY KEY NOT WORKING OR MY CAR REFUSING TO TURN ON. I AM A SINGLE MOM WHO HAS TO WORK. I DO NOT HAVE THE FINANCIAL ABILITY TO BUY A NEW VEHICLE AND JUNK THIS JEEP. I NEED THIS VEHICLE TO WORK AS IT IS SUPPOSED TO WORK.

THIS IS THE SECOND TIME I'VE BEEN IN MY HOME WHICH HAS A CONNECTED GARAGE AND GONE OUT IN THE GARAGE TO FIND THE ENGINE RUNNING AND I KNOW FOR SURE IT WAS OFF WHEN PARKED. I BELIEVE THE ISSUE IS WITH THE KEY FOB AND OTHER ITEMS IN MY POCKET IT'S POSSIBLE TO INADVERTENTLY CAUSE THE KEY FOB'S REMOTE START TO BE PUSHED IN THE SEQUENCE NEEDED TO REMOTELY START THE VEHICLE. AT THAT POINT THE VEHICLE IS RUNNING AND YOU HAVE NO IDEA. THIS COULD RESULT IN DEATH IF THE DOOR TO THE GARAGE LEAKS AND THERE'S A BUILD UP OF CARBON MONOXIDE. I'VE ALSO EXPERIENCED BEEPS FROM THE CARS HORN LIKE YOU RECEIVE WHEN LOCKING THE VEHICLE WITH THE KEY FOB SO I KNOW IT WAS MOST LIKELY INADVERTENTLY STARTED. VERY UNSAFE.

Mileage: 67,733

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STEERING COLUMN SEIZED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

VEHICLE STALLED ON A BUSY ROAD WHILE TRAVELING APPROXIMATELY 35 MPH. I WAS DECELERATING APPROACHING A TRAFFIC LIGHT AND LOST POWER STEERING, POWER BRAKES AND ENGINE SHUT DOWN. AFTER PLACING VEHICLE INTO PARK I WAS ABLE TO RESTART. THIS HAS HAPPENED TWICE IN THE LAST FEW MONTHS. THE DEALERSHIP IS NOT ABLE TO REPLICATE THE ISSUE OR TAKE FURTHER ACTION TO CORRECT THE ISSUE.

Mileage: 59,000

HAVING PROBLEMS STARTING. MECHANIC SAYS IT'S A TDMI RECALL ISSUE

Mileage: 65,000

WHILE DRIVING 55 MPH ON THE FREEWAY THE ESC LIGHT CAME ON AND THEN MY ENGINE STALLED, POWER STEERING AND BRAKES SHUT OFF. I HAD TO GET TO THE SIDE OF THE ROAD AND SLOWLY COAST TO THE EXIT! WITH MY TWO KIDS (BOTH UNDER 4) IN THE CAR. TALK ABOUT SCARY!!!! I HAD MY CAR TOWED TO A JEEP SERVICE CENTER AND AFTER 4 DAYS WITH MY CAR - THEY SAID THEY COULD NOT DUPLICATE NOR FIND ANY ISSUES. I HAD TO PAY $200.00 FOR THAT ANSWER.WHICH I WAS NOT HAPPY WITH!!! THEN TODAY (JULY 12, 2015) WHILE SLOWING DOWN AT A STOP LIGHT - THE SAME THING HAPPENED AGAIN!!!!!

Mileage: 32,000

I HAVE A JEEP GRAND CHEROKEE 2011, WITH 58K MILES, AND MY "SER 4 WD" AND TRACTION CONTROL LIGHTS ARE ON. WHAT COULD BE THE CAUSE OF THIS? THE TRUCK SHUT OFF WHILE I WAS DRIVING. THE DEALERS TOLD ME WHEN THEY CHECKED IT THEY FIND NOTHING WRONG AND MAYBE THE SPARK PLUGS NEEDED TO BE CHANGE. MY BACK UP CAMERA WORKS SOMETIMES. WHEN I ASKED WHY IS THIS HAPPENING THEY TOLD ME MAYBE THE CIRCUIT BOARD MAY BE BAD. MY HEAD LIGHTS KEEPS GOING OUT EVER 3 MONTHS, WHEN I ASKED THEY TOLD ME THERE IS NOTHING WRONG WITH THE LIGHTS, I MAY NEED TO CHANGED THE BULBS TO CHRYSLER BULBS. WHAT IS GOING ON WITH CHRYSLER VEHICLES AND WHY EVERY TIME YOU GO TO THE DEALER WITH A KNOWN PROBLEM, THEY CHARGE YOU A DIAGNOSTIC FEE OF $125.00?

Mileage: 58,000

ON OR ABOUT APRIL 20, 2015 I HAD JUST DRIVEN MY JEEP ABOUT 20 MILES TO GET GROCERIES CAME HOME UNLOADED AND WENT BACK TO START JEEP TO GO PICK UP GRAND DAUGHTER AT SCHOOL AND THE JEEP WOULD NOT START. IT WOULD CRANK FOR ABOUT 30 SECONDS AND THEN STOP. TRIED TO START 5 OR 6 TIMES. TOOK MY TRUCK TO GET GRAND DAUGHTER. CALLED CHRYSLER AND THEY SENT DEALER TO GET JEEP. ABOUT AN HOUR LATER JEEP STARTED THEN BUT THEY TOOK IT TO CHECK IT OUT. AFTER 5 DAYS THEY TOLD ME I NEED A NEW BATTERY. THEY WANTED $355.31 FOR NEW BATTERY. TOOK JEEP TO 2 PARTS STORES AND THEY CHECKED THE BATTERY AND SAID IT WAS STRONGER THAN WHAT WAS POSTED ON BATTERY. ON MAY 7, 2015 I WAS OUT AT STORE AND JEEP WOULD NOT START. TRIED ABOUT 6 OR 7 TIMES AND THEN IT STARTED WITHOUT MY FOOT ON BRAKE BUT WOULD NOT GO INTO GEAR. RESTARTED AND WAS FINE. CALLED DEALER AND TOOK BACK ON MAY 8, 2015. DEALER KEPT JEEP OVER NIGHT AND TOLD ME I NEEDED A NEW BATTERY. BOUGHT A NEW BATTERY THROUGH MY SON IN LAWS SHOP COST ME $122.14. THE DEALER CHARGED ME $90.00 FOR THE TEST. SO I AM OUT OF $212.14 AS OF NOW. TODAY JUNE 13,2015 I WENT TO START MY JEEP AND IT WOULD NOT START. SAME AS BOTH TIMES BEFORE. I KNOW THE PROBLEM IS WITH THE TIPM AND NO TEST WILL SHOW THAT THERE IS A PROBLEM WITH IT. CALLED JEEP HOT LINE AND THEY SAID THERE IS NO RECALL ON THIS AND NO REPORTS. TO TAKE IT TO THE DEALER AND HAVE THEM TEST IT AGAIN THAT THEY COULD NOT HELP ME WITH THIS PROBLEM BECAUSE MY JEEP WAS OUT OF FACTORY WARRANTY. I ONLY HAVE 32989 MILES ON MY JEEP. IT ONLY HAD 32627 ON THE SECOND VISIT TO DEALER. I HAVE EXTENDED WARRANTY ON THE JEEP BUT THEY CHARGE $50.00 IF THE TEST DON'T SHOW UP A PROBLEM. SO I AM BETWEEN A ROCK AND A HARD PLACE. WHERE DO I GO FROM HERE. I KNOW THERE ARE A LOT OF REPORTS ON HERE ABOUT THE SAME PROBLEM I AM HAVING. THANK YOU FOR YOUR TIME. *TR

Mileage: 32,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,049.

Mileage: 56,049

ON 5/25 APPROXIMATELY 2:30 PM WHILE MERGING ONTO THE HIGHWAY VEHICLE STOPPED ACCELERATING AND STEERING LOCKED UP AND ENGINE STALLED OUT WHILE IN THE RIGHT LANE OF THE HIGHWAY. HAD TO DRIFT OVER TO SHOULDER ON LEFT HAND SIDE ON HIGHWAY WHERE SPEED LIMIT 65 MPH BUT DRIVERS OFTEN DO 75-80 MPH. VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED.

Mileage: 72,805

NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER

Mileage: 55,000

I HAD THE TIPM FUEL PUMP RELAY BYPASS "FIX" DONE LAST FALL AFTER FAILING TO START A NUMBER OF TIMES. IT HAS BEEN RECALLED SINCE I HAD THE REPAIR DONE. I AM NOW EXPERIENCING THE EXACT SAME PROBLEM. IT FAILS TO START A FEW TIMES EACH WEEK, EVENTUALLY STARTING AFTER SEVERAL ATTEMPTS. I'VE TAKEN MY VEHICLE TO A LOCAL DEALERSHIP A NUMBER OF TIMES AND THEY CAN'T FIND ANYTHING WRONG (NO ERROR CODES). THIS IS AN INTERMITTENT STARTING ISSUE AND APPARENTLY DIFFICULT TO DIAGNOSE. IT'S ALMOST CERTAINLY RELATED TO THE TIPM. I CONTINUE TO PAY DIAGNOSTIC CHARGES SINCE NO "CODES" ARE REGISTERING ANYWHERE. ($150.00) UNTIL THEY GET A "ERROR CODE", THEY CLAIM THERE'S NOTHING THEY CAN DO AND IT'S NOT COVERED BY MY EXTENDED WARRANTY. THE INTERNET IS FULL OF SIMILAR COMPLAINTS FOR THIS MAKE AND MODEL YEAR. I JUST WANT MY CAR TO START AND RUN WELL! *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT HEARD A TAPPING NOISE EMITTING FROM THE ENGINE AS IT LOST POWER. THE CONTACT MENTIONED THAT THE SEAT BELT, AIR BAG, AND CHECK ENGINE LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD ASSEMBLY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 6/30/15*CN THE CONSUMER STATED THE DEALER KEPT THE VEHICLE FOR 92 DAYS. UPDATED 07/02/15*JB

Mileage: 135,000

INTERMITTENTLY, THE VEHICLE WILL CRANK BUT NOT START ON THE FIRST TRY. USUALLY ONLY HAPPENS IF VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS. SOMETIMES IT WILL START, BUT IMMEDIATELY STALL. *TR

Mileage: 91,000

WAS COMING TO A STOP, GETTING READY TO DO A LEFT TURN AND THE CAR ENGINE WENT OFF AND THE STEERING WHEEL LOCKED. HAD TO COME TO A COMPLETE STOP AND PUT JEEP INTO PARK TO START IT AGAIN. STARTED FINE BUT WAS DANGEROUS AS THIS COULD HAVE HAPPENED IN THE INTERSECTION. COULD HAVE CAUSED A CRASH. THIS IS THE SECOND TIME THIS HAS HAPPENED AND TOOK IT IN FOR A RECALL ALREADY REGARDING STALKING ISSUE. PLEASE HELP *TR

Mileage: 44,124

TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,900.

Mileage: 55,900

NOTICED A LEAK UNDER MY ENGINE AND WHEN I POPPED MY HOOD THERE WAS OIL SPRAYED EVERYWHERE. MAJOR LEAK. *TR

Mileage: 80,000

SERPENTINE BELT FAILED CAUSING LOSS OF POWER STEERING. I DID NOT REALIZE WHAT HAD BROKEN UNTIL I LOOKED LATER, BUT I WAS LUCKY THAT I WAS VERY CLOSE TO HOME AS IT COULD HAVE CAUSED MAJOR ENGINE FAILURE SINCE THE BELT ALSO DRIVES THE WATER PUMP AND ALTERNATOR. *TR

Mileage: 32,635

MY VEHICLE IS HAVING ISSUES STARTING/STALLING, AND SOUNDS LIKE THE WATER PUMP AND/OR ALTERNATOR IS FAILING. I WENT TO THE DEALERSHIP AND THEY SAID THIS IS ALL TIED TO P54/NHTSA 14V-530. THE TIPM PARTS ARE NOT AVAILABLE TO FIX THIS ISSUE, AND HAVE NOT BEEN AVAILABLE SINCE I RECEIVED THE FIRST RECALL NOTICE BACK IN OCTOBER 2014. THE DEALERSHIP SAID THE PARTS ARE NOT GOING TO BE AVAILABLE FOR WEEKS, POSSIBLY MONTHS. I CALLED JEEP/CHRYSLER AND THEY ALSO SAID THAT IS THE CAUSE OF MY PROBLEMS AND THEY HAVE NO DATE THAT RECALL REPLACEMENT/CORRECTION PARTS WILL BE AVAILABLE. I ASKED THEM WHAT I SHOULD DO SINCE I'M DRIVING A VEHICLE THAT DOESN'T WANT TO START (TAKES MULTIPLE ATTEMPTS), THAT STALLS OUT, AND THAT OTHER COMPONENTS UNDER THE HOOD ARE BEING AFFECTED. THEY SAID THEY WILL NOT COVER ANY TOWING, OR RENTAL COSTS, AND HAD NO GUIDANCE ON WHAT TO DO BESIDES "GOOD LUCK". THIS IS A SERIOUS ISSUE, I CAN BECOME STRANDED, THE CAR COULD STALL (POTENTIALLY WHILE DRIVING AND THIS CAR IS ALWAYS ON HIGHWAY HIGH SPEED DRIVING), AND I NOW HAVE OTHER PARTS UNDER THE HOOD THAT THIS ISSUE IS TAXING (ALTERNATOR, BATTERY, WATER PUMP, AND I COULD ONLY IMAGINE WHAT ELSE). WHAT AM I SUPPOSED TO DO THAT I'M FORCED TO DRIVE A VEHICLE WITH A RECALL THAT IS NOT SAFE TO DRIVE? I CAN'T EVEN PAY TO GET THIS FIXED, THERE IS NO SOLUTION AT THIS TIME. I DON'T UNDERSTAND HOW THE VEHICLE IS NOT RECALLED ENTIRELY AND TAKEN OFF THE ROAD, OR THAT IF PEOPLE ARE EXPERIENCING THIS ISSUE THERE IS NO RECOURSE. NO FREE TOWING, NO RENTAL CARS READY, NO ABILITY TO TRADE IN OR BUY A NEW VEHICLE. NOTHING. I'M NOT SURE WHAT TO DO NEXT, GET A LAWYER? CONTACT BBB? PLEASE LET ME KNOW AS I DON'T SEE HOW THIS IS LEGAL, I'M BEING FORCED TO DRIVE A VEHICLE WITH A MANUFACTURING DEFECT THAT IS DANGEROUS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 62,000

THE VEHICLE HAS BEEN EXPERIENCING STALLING A COUPLE OF TIMES BEFORE AT LOW SPEEDS. ALSO FAILURE TO START AND A FAN LIKE NOISE COMING FROM AROUND THE FUEL PUMP. CHRYSLER ISSUED A RECALL ON THE FUEL PUMP RELAY, BUT I AM SERIOUSLY CONCERNED SINCE THIS IS AN ISSUE WITH THE TIPM AND THAT IS NOT BEING ADDRESSED. THE DEALERSHIP IS SCHEDULING 2 MONTHS OUT HOPING THEY WOULD HAVE THE PART BY THEN, WHILE I AM DRIVING WITH 2 KIDS IN A CAR THAT SHUTS OFF ON THE HIGHWAY AT 50 MPH. *TR

Mileage: 49,100

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT AFTER WAITING FOR ABOUT 20 MINUTES THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

ON JULY 19, 2014 MY VEHICLE CEASED TO START PROPERLY. IT WOULD TURN OVER AND OVER AND AFTER SEVERAL ATTEMPTS WOULD FINALLY START. ADDITIONALLY, THERE WERE SEVERAL INCIDENTS OF STALLING AT A STOP SIGN OR EXITING THE FREEWAY THEN DIFFICULTY RESTARTING. THIS BECAME MORE AND MORE FREQUENT, AND EACH TIME MY MECHANIC WAS UNABLE TO PINPOINT THE CAUSE. SEPTEMBER 4TH IS THE LAST DAY THAT MY CAR STARTED. I HAD IT TOWED TO THE MECHANIC WHO AFTER HAVING POSSESSION OF MY VEHICLE FOR 3 WEEKS UNABLE TO PINPOINT THE ISSUE, FOUND THROUGH RESEARCH THAT CHRYSLER HAD ANNOUNCED A MASSIVE RECALL FOR THIS EXACT ISSUE. HE REFERRED ME TO THE CHRYSLER RECALL SPECIALIST PHONE NUMBER, WHICH I CALLED IMMEDIATELY. MY FIRST FOUR PHONE CALLS WERE NOTHING MORE THAN A RUN AROUND GAME UNTIL I FOUND THE INFORMATION ON NHTSA WEBSITE. ACCORDING TO THE NHTSA RECALL INFORMATION, REPAIRS WERE SET TO BEGIN 10/25/14. ACCORDING TO CHRYSLER, THE NOTICES WERE SET TO GO OUT BY MAIL ON 10/31/14 THE GENTLEMAN ASSURED ME THAT I WOULD ALSO RECEIVE AN EMAIL RECALL NOTIFICATION TO PROVIDE THE REPAIRING DEALER ON 10/31/14. I MAKE AN APPOINTMENT AT RANCHO JEEP FOR RECALL P54 REPAIR AT 10AM NOVEMBER 1. 10/31/14, 3PM, I HAVE YET TO RECEIVE AN EMAIL NOTIFICATION. I CALL CHRYSLER AGAIN AND AM NOW TOLD THAT I HAD BEEN MISINFORMED, IT IS A PRELIMINARY NOTICE, NO REPAIRS CAN BE DONE. MY JEEP IS STILL NONOPERATIONAL, SINCE SEPTEMBER 5, 2014. THE VEHICLE CANNOT BE REPAIRED BECAUSE THERE ARE NO PARTS TO REPLACE THE FAULTY PART WITH...I HAVE HAD A RENTAL CAR FOR ALMOST 3 MONTHS BECAUSE OF THIS RECALL ISSUE, COSTING NEARLY $800 EACH MONTH. CHRYSLER REFUSES TO ACCOMMODATE A REPLACEMENT VEHICLE OR REIMBURSE RENTAL EXPENSE WHOLLY OR PARTIALLY. MY VEHICLE WOULD BE OPERATIONAL IF NOT FOR THIS FACTORY RECALL P54, AND I WOULD NOT HAVE INCURRED $2400 RENTAL CAR EXPENSE TO DATE. *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS. ALSO, THE CONTACT STATED THAT THE FUEL PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF WHICH DRAINED THE BATTERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

I HAD AN EXTREMELY DANGEROUS SITUATION OCCUR ON NOVEMBER 15, 2014 WITH OUR 2011 GRAND CHEROKEE. AROUND 7 P.M., I WAS MERGING ONTO INTERSTATE 95 SOUTH FROM 332, THE NEWTOWN, PA EXIT. I DID A HARD ACCELERATION TO AVOID TRAFFIC BRINGING UP THE REAR. THE ENGINE THEN ACCELERATED UNCONTROLLABLY ... SO FAST THAT THE TACHOMETER WAS PINNED TO THE RIGHT SIDE ... INTO THE RED ZONE NEAR 7K. A LATER CHECK OF THE VEHICLE MAXIMUM SPEED ON THE GARMIN GPS REVEALED IT PEAKED AT 97 M.P.H. WITH MY FOOT COMPLETELY OFF THE GAS PEDAL, THE ENGINE WAS PINNED TO MAXIMUM REVS. I HONESTLY THOUGHT IT WOULD DISINTEGRATE. IN THE SPAN OF A FEW SECONDS, I KNEW NOT TO SHUT OFF THE ENGINE, AS I WOULD HAVE LOST STEERING. I HAD THE PRESENCE OF MIND TO PUT THE TRANSMISSION IN NEUTRAL, TO AT LEAST STOP THE SPEEDING. THE ENGINE CONTINUED TO REV OUT OF CONTROL. I BELIEVE I WAS KICKING THE GAS PEDAL, AND THE ENGINE EVENTUALLY RELEASED ITS GRIP ON SPEED AND RETURNED TO NEAR-IDLE, UPON WHICH I RE-ENGAGED TO DRIVE. IF A CAR WERE ANYWHERE AHEAD OR NEAR ME, A DEVASTATING WRECK WOULD HAVE BEEN THE RESULT. I TOOK THE JEEP TO THE REEDMAN-TOLL SERVICE DEPARTMENT IN LANGHORNE, PA. THEY COULD FIND NOTHING THAT WOULD CONFIRM THE INCIDENT. I CONTACTED CHRYSLER CUSTOMER SERVICE. AN AGENT NAMED [XXX] TOOK MY REPORT AND SAID HE HAD NO SIMILAR REPORTS. I FIND IT DISTRESSING THAT NOTHING IN THE JEEP 'BLACK BOX' RECORDING SYSTEM WOULD HAVE A RECORD OF THIS POTENTIALLY CATASTROPHIC INCIDENT. THE REEDMAN SERVICE ADVISOR SPECULATED THAT I MAY HAVE 'RESET' THE SOFTWARE IF AND WHEN I WAS KICKING THE ACCELERATOR WHILE THE EVENT WAS UNDER WAY. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 48,078

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THE REMEDY WAS UNDER DEVELOPMENT AND PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

RECALL P54/NHTSA 14V-530 MY JEEP HAS STALLED 5 TIMES IN A YEAR. CALLED CHRYSLER ABOUT THIS RECALL AND THEY DO NOT HAVE THE PARTS TO FIX IT. TOOK IT TO THE DEALER AND WAS TOLD THE SAME THING. I ASK BOTH OF THEM, WHAT IF IT STALLS AND I AM IN A CRASH. THERE RESPONDS WAS THAT THEY HOPE THAT DOESN'T HAPPEN. MY QUESTION IS WHAT CAN I DO ABOUT THIS SITUATION? THANK YOU *TR

Mileage: 47,000

BOUGHT THIS VEHICLE IN JUNE 2014 WITH 36,700 MILES ON IT FROM SOMERSET JEEP IN SOMERSET MA. 1ST ISSUE WAS CAR WAS HAVING TROUBLE STARTING. TAKEN TO QUIRK JEEP IN MARSHFIELD MA ON SEPTEMBER 5TH ISSUE WAS FUEL PUMP CIRCUIT DOES NOT POWER UP IN TIPM INSTALLED RELAY HARNESS AND FUSE STARTS FINE NOW. COST IS $375.68, WHICH I HAD TO PUT ON MY CREDIT CARD. 2. CAR STARTS SMOKING, WHICH TERRIFIES ME AND MY 7 YEAR OLD SON FOR FEAR OF THE JEEP BLOWING UP OR CATCHING ON FIRE! SO I HAVE TO HAVE IT TOWED TO QUIRK BY AAA ON THURSDAY OCTOBER 16TH. THEY TELL ME THAT IT IS A PROBLEM WITH THE MODULE IN THE FAN. THE WHOLE FAN HAS TO BE REPLACE FOR $1000.00. DON'T GET CAR BACK TIL MONDAY NIGHT OCTOBER 20TH. IT ISN'T COVERED UNDER WARRANTY AND I CAN'T GET A RENTAL CAR UNLESS I PAY FOR IT. I CAN?T WORK OR DO ANYTHING! QUIRK GAVE ME A BREAK AND ONLY CHARGED ME $400.00 BUT THAT IS STILL A LOT OF MONEY FOR A SINGLE MOM WHO WAS WITHOUT HER CAR FOR ?4 DAYS. 3. WEDNESDAY OCTOBER 22ND MY CHECK ENGINE LIGHT COMES ON. THE ISSUE IS EVAP LEAK, STAR CASE OPEN FOR FUEL FILLER TUBE. ORDERED FILLER TUBE AS NOT IN STOCK. QUIRK SAYS THEY WILL HELP OUT AGAIN A LITTLE, BUT CHARGE IS GOING TO BE AROUND $400.00 BUT WON'T KNOW UNTIL IT GETS FIXED SOMETIME NEXT WEEK AND IT TAKES ABOUT 2 HOURS FOR REPAIR. MORE TIME LOST FROM WORK. 4. NOVEMBER 16TH---CAR WILL NOT START. IT WILL NOT TURN OVER OR MAKE ANY NOISE. TRIPLE A CAME OUT TO THE HOUSE, GOT IT STARTED ONCE AND THEN IT SHUT OFF AND WOULD NOT START AGAIN. AAA GUY SAID IT IS NOT THE BATTERY. CAR BEING TOWED TO QUIRK JEEP RIGHT NOW ON 11 17 14 AT NOON. QUIRK SAYS 'NO IDEA WHEN THEY CAN LOOK AT' MY JEEP! I PAY $434.37 A MONTH FOR MY JEEP LOAN! CAR HAS ABOUT 47,000 MILES ON IT NOW AND I AM TERRIFIED TO DRIVE IT FOR FEAR IT WON'T START! I CAN'T WORK. I HAVE NO MONEY FOR CHRISTMAS! WHAT DO I DO? PLEASE HELP ME! *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

Mileage: 45,000

IN JUNE 2012 I BEGAN HAVING ISSUES WITH MY VEHICLE GIVING A HARD START AND STALLING. I REPORTED IT SEVERAL TIMES AND CARRIED IT TO THE DEALERSHIP MANY TIMES. THEY INSTALLED A DEVICE TO TRACK WHAT IS CAUSING THE STALL ISSUE. THEY SAID THE DEVICE DID NOT READ ANYTHING BUT THE STALLING WAS NOT HAPPENING AS OFTEN AFTER THIS DEVICE WAS REMOVED. IN OCTOBER 2014, MY VEHICLE BEGAN GIVING THE HARD START AGAIN EVERY SINGLE TIME I START MY VEHICLE AND THE STALLING BECAME VERY FREQUENT. ON NOVEMBER 4,2014 MY VEHICLE STALLED OUT AND DID NOT WANT TO START RESULTING IN ME HAVING TO RENT A CAR. I AM REALLY FRUSTRATED WITH THIS SITUATION BECAUSE ALL IT IS GOIN TO DO IS AFFECT ANOTHER PART ON MY VEHICLE. I HAD THIS FOR 4 YEARS AND I'VE HAD SO MUCH PROBLEMS AND HAD TO CHANGE SO MANY PARTS... THIS JEEP IS THE LEMON OF THE BUNCH. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE BEFORE IT SUDDENLY STALLED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

THE FIRST TIME MY JEEP STALLED I WAS GOING AROUND A TURN AND ALMOST CRASHED INTO A HIGHWAY BARRIER. I WAITED A COUPLE MINUTES, TURNED MY CAR BACK ON, AND KEPT DRIVING. THE SECOND TIME IT STALLED, ABOUT 1 MONTH LATER, I WAS TURNING INTO MY DRIVEWAY. IT WOULD NOT TURN BACK ON AT THIS POINT. I BROUGHT IT TO THE DEALERSHIP AND AFTER 2 HOURS OF DIAGNOSTICS THEY INFORMED ME IT WAS THE TIPM AND WOULD BE $1,200 TO FIX. AFTER SEARCHING ONLINE ABOUT THIS PART, I NOTICED MANY OTHER COMPLAINS OF THIS SAME ISSUE FOR A 2011 JEEP GRAND CHEROKEE. THIS IS CLEARLY A FAULTY PART AND SHOULD BE RECALLED. IF MY VEHICLE HAD STALLED IN DIFFERENT CONDITIONS, THE RESULTS COULD HAVE BEEN FATAL. *TR

Mileage: 74,000

I WAS DRIVING HOME ON THE INTERSTATE AN MY JEEP JUST STALLED AN TURNED OFF WHILE I WAS DRIVING AN WHEN I ATTEMPTED TO RESTART IT KEPT ACTING LIKE IT WAS TRYING TO BUT THEN WOULDN'T AFTER A WHILE I WAS FINALLY ABLE TO GET STARTED AGAIN AN I HAVE HAD THE SAME THING HAPPEN A FEW DIFFERENT OCCASIONS AN HAVE ALMOST BEEN HIT OR UNABLE TO PULL OFF OUT OF TRAFFIC . *TR

A 2011 JEEP GRAND CHEROKEE WITH 64,000 MILES ON IT IS SITTING IN MY DRIVEWAY, AS IT WILL NOT START. I FIND IT APPALLING THAT A CAR THAT IS 3 YEARS OLD CAN HAVE SO MANY ISSUES PLAGUING IT. IT IS A MONEY PIT. THERE IS A CYLINDER 2 MISFIRE (NEEDS CYLINDER HEAD), A TORQUE CONVERTER CODE, AND A FAULTY FUEL PUMP RELAY ON THE 'TOTALLY INTEGRATED POWER MODULE'. THE SAFETY OF MY FAMILY, AND THE CONSUMER IN GENERAL, IS COMPROMISED - WHEN A $30,000 VEHICLE HAS THE POTENTIAL TO STALL WHILE DRIVING. WHEN WORKING, THE JEEP DECELERATES WHILE DRIVING, HAS LOW POWER AND IDLES VERY IRREGULARLY. I AM VERY DISAPPOINTED WITH MY PURCHASE AND WITH THE FACT THAT CHRYSLER STANDS FOR SUCH FAULTY PRODUCTS. *TR

Mileage: 64,200

PUSH BUTTON START WILL NOT TURN OVER ENGINE ON FIRST ATTEMPT. STARTER CONTINUES TO CRANK FOR 10 SECONDS. UPON SECOND OR THIRD TRY ENGINE TURNS OVER WITH NO FURTHER SIGN OF A PROBLEM. PROBLEM REPEATED AGAIN WITHIN 3 DAYS. *TR

Mileage: 51,000

FUEL PUMP RELAY IN THE TIPM FAILED. DEALER REPLACING WITH A BYPASS KIT FOR APPROX $470.00. *TR

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WHEN THE PUSH START BUTTON WAS ACTIVATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

JEEP HARD TO START WHEN ENGINE IS COLD DUE TO FAULTY TIPM AND FUEL RELAY. JEEP WILL ATTEMPT TO START, BUT WILL NOT TURN OVER. JEEP LOSES THROTTLE AND DIES AT IDLE. *TR

Mileage: 46,000

IN JUNE 2012 MY VEHICLE BEGAN GIVING PROBLEMS STARTING AFTER SEVERAL DAYS BACK AND FORTH TO THE DEALER I WAS TOLD MY VEHICLE NEEDS A PCM. THE PCM WAS ORDERED AND REPLACED BUT THE PROBLEM STILL EXIST. I WAS THEN TOLD THE TIPM HAD AN ISSUE. THE TIPM WAS REPLACED AND THE VEHICLE SEEMS TO BE WORKING AS FAR AS THE ISSUES STARTING BUT I KEPT HAVING PROBLEMS WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. MONTHS AND MOTHS WENT BY WITH ME HAVING THIS ISSUE UNTIL THEY PLACED A DEVICE ON MY VEHICLE TO RECORD WHAT'S HAPPENING. AFTER KEEPING MY VEHICLE FOR A WHOLE DAY TO REMOVE THE DEVICE, A WEEK LATER THEY SAID IT DID NOT RECORD ANYTHING BECAUSE IT WENT DEAD. HOWEVER, I WAS TOLD TO BRING THE VEHICLE BACK IN FOR THEM TO CHECK SPARK PLUGS, TRANSMISSION, AND OTHER THINGS I DID SO AND THE PROBLEM WENT A WAY FOR COUPLE MONTHS ONLY TO COME RIGHT BACK. RIGHT NOW I AM RIGHT BACK AT SQUARE ONE WITH THE VEHICLE GIVING A HARD START AND THE VEHICLE SHUTTING OFF WHILE DRIVING. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES. THEY NEED TO BE OVERHAULED. *TR

WHILE DRIVING IN OUTERBANKS, NC. THE VEHICLE DECIDED TO SHUT THE 4X4 SYSTEM OFF AND LOWER SUSPENSION COMPLETELY, ALL WHILE DRIVING. MY NEW BORN SON, WIFE AND 4YR OLD DAUGHTER IN THE VEHICLE AND WE ARE STRANDED. PAID FOR TOWING AND AFTER TOWED THE VEHICLE GOES BACK TO NORMAL WITH NO MAINTENANCE. UPON RETURNING HOME VEHICLE RANDOMLY SHUTS OFF WHILE IN MOTION, WILL NOT START OR FUEL PUMP RANDOMLY RUNS AND NOW WAY TO SHUT OFF. AFTER SOME RESEARCH I AM FINDING THIS IS A COMMON PROBLEM WITH THE TIPM IN THESE VEHICLES. YOU ARE NOT ABLE TO GET THE PARTS AS THEY ARE ON BACK ORDER AND NOTHING IS BEING DONE TO THE MANUFACTURER. WHO DO WE COMPLAIN TO IF THIS HAPPENS WHILE MY CHILDREN ARE IN THE CAR AND THERE IS AN ACCIDENT. THIS SEEMS LIKE THIS WILL BE THE ONLY WAY SOMETHING IS GOING TO BE DONE ABOUT THIS ISSUE. *TR

Mileage: 40,000

ENGINE DID NOT START. *TR

Mileage: 68,000

DRIVING IN TO WORK AND COMPLETING A CORNER (VEHICLE TRAVELING APPROXIMATELY 30MPH) WHEN ENGINE STOPPED RUNNING (ACCESSORIES STAYED ON). NO WARNING LIGHTS PREVIOUS TO THE INCIDENT OR AFTER. LOST POWER STEERING AND BRAKES. WAS ABLE TO MUSCLE CAR AROUND THE CORNER AND COASTED TO A STOP. VEHICLE IS PUSH BUTTON START SO I PUSHED BUTTON TO TURN ACCESSORIES OFF, THEN ATTEMPTED TO RESTART THE CAR. RESTART WORKED WITH NO WARNING/PROBLEM LIGHTS. COMPLETED DRIVE IN TO WORK WITH NO OTHER PROBLEMS. THIS IS THE FIRST TIME THIS HAPPENED. CALLED DEALER (ZIEGLER KALAMAZOO) AND TOLD THEM WHAT HAPPENED AND GOT SOONEST AVAILABLE SERVICE APPOINTMENT (ONE WEEK FROM DAY INCIDENT OCCURRED). CALLED CHRYSLER TO REPORT INCIDENT AS WAS TOLD THEY WOULD MAKE A NOTE IN MY "FILE", BUT COULD/WOULD NOT TAKE ANY OTHER ACTION. CHRYSLER RECOMMENDED WORKING WITH THE DEALER. *TR

Mileage: 64,000

VEHICLE BEGAN PRESENTING WITH GRINDING NOISE UPON START UP (SIMILAR NOISE TO TURNING THE KEY IN OLDER VEHICLE ONCE ENGINE WAS RUNNING). BROUGHT TO DEALER'S ATTENTION AT TIME OF SERVICE - DEALER COULD NOT DUPLICATE GRINDING NOISE. WITHIN A FEW WEEKS, VEHICLE BEGAN TAKING MORE THAN 1 ATTEMPT TO TURN ENGINE OVER (SOMETIMES UP TO 4-5 ATTEMPTS), INCLUDING PROLONGED ENGAGEMENT OF STARTER MOTOR. IF MULTIPLE ATTEMPTS, NOTICED RICH FUEL SMELL. MENTIONED TO DEALER AT TIME OF NEXT SCHEDULED SERVICE - DEALER COULD NOT DUPLICATE STARTING PROBLEMS OVER THE COURSE OF 2 DAYS IN THEIR CARE. DEALER SAID TO WAIT FOR MORE FREQUENT OCCURRENCES TO BEGIN THEN THEY WOULD CHECK AGAIN. STARTING ISSUES WERE INTERMITTENT AND CONTINUED TO OCCUR UNTIL LAST WEEK, WHERE AFTER "HARD START," VEHICLE ENGINE STALLED WHILE IN REVERSE PULLING OUT OF PARKING SPOT (<5 MPH); HOWEVER, POWER TO LIGHTS AND RADIO REMAINED ON; STEERING LOCKED UP, AND HAD TO PUSH VEHICLE TO SAFE SPOT. TOOK 2 STARTS TO GET ENGINE RUNNING AGAIN. NEXT DAY, AFTER 4 FAILED STARTING ATTEMPTS (5TH SUCCESSFUL), HAD BATTERY TESTED AND REPLACED DAY AFTER THINKING IT COULD BE PART OF PROBLEM (STARTER AND ALTERNATOR TESTED FINE). THE DAY AFTER BATTERY REPLACEMENT, VEHICLE PRODUCED WHAT SOUNDED LIKE ABNORMAL START, THEN ENGINE STALLED WHILE IN MOTION UNDER 5 MILES PER HOUR. BASED ON EVIDENCE AND PRIOR REPORTS, FAULTY TIPM IS SUSPECT. WE ARE FORTUNATE THAT BOTH STALLS OCCURRED UNDER 5 MPH; IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AT HIGHWAY SPEEDS. HOPING THE NHTSA WILL FORCE CHRYSLER'S HAND INTO OPENING FORMAL INVESTIGATION INTO FAULTY ELECTRICAL SYSTEMS IN VEHICLES. *TR

Mileage: 33,313

WHEN CRANKING MY VEHICLE IT BEGINS TO STALL AND SOUNDS AS IF IT IS FLOODING. IT CONTINUES TO DO THIS UNTIL I CAN GET IT TO TURN OFF. THE STALLING IS CONTINUOUS. WHEN I TOOK MY JEEP TO THE DEALERSHIP THEY INFORMED THAT THE PROBLEM I AM EXPERIENCING IS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, OR TIPM. THIS DEFECTIVE PART IS THE CAUSE OF THE PROBLEMS I'M INCURRING WITH STARTING MY VEHICLE AND IT'S STALLING. WHILE RESEARCHING THE ISSUE I LEARNED THAT THE TIPM CAN "PREVENT THE FUEL PUMP FROM SHUTTING OFF PROPERLY, CAUSE HEADLIGHTS AND TAILLIGHTS TO SHUT OFF, AND CAN CAUSE RANDOM AND UNCONTROLLABLE ACTIVITY OF THE HORN, WINDSHIELD WIPERS, ALARM SYSTEM, DOOR LOCKS, AND AIRBAGS." *TR

Mileage: 46,000

VEHICLE WILL NOT START. I AM TOLD IT IS RELATED TO A TIPM FAILURE. 1300 DOLLARS TO FIX ON A CAR THAT IS OUT OF WARRANTY WITH LESS THAN 20K MILES. THE PART IS ALSO OK BACK ORDER FOR OVER A MONTH. I AM TOLD THERE COULD BE RANDOM DEPLOYMENT OF AIRBAGS ALSO. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE INSTRUMENT PANEL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. THE DEALER STATED THAT THE TIPM UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

DRIVING HOME FROM WORK ON A FRIDAY AFTERNOON, WHILE MAKING A TURN IN RESIDENTIAL AREA, THE ENGINE CUT OFF AND THE STEERING LOCKED UP. THE RADIO, INSTRUMENT PANEL AND A/C WERE ALL STILL ON, SO DID NOT IMMEDIATELY REALIZE THE ENGINE WAS OFF. WAS ABLE TO RESTART AFTER PUTTING VEHICLE INTO PARK. FORTUNATELY, NO OTHER VEHICLES WERE BEHIND ME OR COULD HAVE BEEN WORSE. DEALER NOT ABLE TO FIND WHAT WAS WRONG SINCE THEY COULD NOT REPLICATE IT, SO WAS NOT ABLE TO REPAIR PROBLEM. HAS NOT RECURRED, BUT NOW VERY SCARY DRIVING, NOT KNOWING IF IT WILL HAPPEN AGAIN. *TR

Mileage: 22,000

VEHICLE WOULD NOT START DUE TO FAILED TOTALLY INTEGRATED POWER MODULE. THE TIPM WOULD NOT SEND POWER TO THE FUEL PUMP AND ENGINE WOULD NOT START. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT FAILS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR

Mileage: 82,238

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 01/07/14*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT START IF THE MOTOR WAS NOT WARMED UP FIRST. IT WOULD TAKE 4-6 DIFFERENT STARTING ATTEMPTS/CYCLES IN ORDER TO START UP THE MOTOR. THE TOTALLY INTEGRATED POWER MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 06/8/2015 *JS

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,887.

Mileage: 68,887

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,642.

Mileage: 24,642

AFTER MUCH RESEARCH, I HAVE FOUND THAT MY TIPM IS BAD. MY VEHICLE STARTED EXPERIENCING ISSUES WITH STARTING AND STALLING IN JANUARY OF 2014 (@ JUST OVER 30K MILES). INITIALLY I DID NOT THINK MUCH OF THE PROBLEM AS IT WAS IN JANUARY AND COLD HERE IN COLORADO. THE PROBLEM MILDLY CONTINUED IN FEB AND MARCH... FAST FORWARD TO JULY 2014 AND THE PROBLEM BECAME MORE PREVALENT. I FINALLY HAVE AN APPOINTMENT WITH THE LOCAL DEALERSHIP TO LOOK AT THE PROBLEM (TOMORROW - 28AUGUST2014). IT IS NOW A DAILY OCCURRENCE THAT MY VEHICLE WILL NOT START WITHOUT MANY ATTEMPTS AND ONCE IT DOES START, IT STALLS AND THE ENGINE TURNS OFF. *TR

Mileage: 30,134

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER WAITING A FEW HOURS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

I BOUGHT MY 2011 JEEP GRAND CHEROKEE, BRAND NEW... LITERALLY 0 MILES ON IT. BEGINNING AT JUST SHY OF 36,000 MILES IT BEGAN TO INTERMITTENTLY HAVE CRANKING AND STARTING ISSUES. EVERY TIME I WOULD TAKE IT TO THE SERVICE CENTER AT THE DEALERSHIP, THEY COULD NEVER GET THE PROBLEM TO "REPLICATE." AFTER SEVERAL DIAGNOSTIC TESTS COSTING $104.86 EACH, THEY FOUND NOTHING. WHEN THE VEHICLE REACHED 38,902 MILES, AND AFTER THE PROBLEM BECAME MORE RECURRENT THE DEALERSHIP HAD ME TO REPLACE MY KEY FOB BATTERY AND UPDATE THE SOFTWARE IN MY PCM & WCM. ($170.00) THE PROBLEM DIDN'T SUBSIDE, AND I WAS LEFT TO DEAL WITH THE PROBLEM WHICH OCCURRED AT MOST INOPPORTUNE TIMES, BUT ONLY INTERMITTENTLY... UNTIL YESTERDAY. AFTER APPROXIMATELY A DOZEN+ ATTEMPTS TO GET THE JEEP TO CRANK AND START, I TOOK TO YOUTUBE (HTTP://YOUTU.BE/27XKM0FAIWI) WHERE I FOUND THAT I WAS NOT ALONE. NOT ONLY AM I NOT ALONE, I NOW REALIZE WHAT A SYSTEMIC PROBLEM THIS IS AND THAT JEEP/ CHRYSLER/ DODGE MUST CERTAINLY BE AWARE OF IT. I TOOK MY JEEP INTO MY LOCAL TAMPA, FL. DEALER TODAY FULLY EXPECTING TO GET THE RUN-AROUND, AND FOR THE FIRST TIME THEY DIDN'T DISAPPOINT... JUST AS SUSPECTED THEY PASSED THE BUCK. THEY CHARGED ME ANOTHER $104.86 FOR A "DIAGNOSTIC TEST" (WHICH I ALREADY HAD INFORMED THEM OF WHAT THEY'D FIND)! THEY THEN QUICKLY HANDED ME A REPAIR QUOTE OF $1,300+ TAX. I CALLED CHRYSLER'S CUSTOMER ASSISTANCE CENTER (1-800-992-1997) AND I SPOKE WITH A REPRESENTATIVE WHO BASICALLY AFTER A 30 MINUTE CONVERSATION OF EXPLAINING MY SITUATION STATED THAT IF I WOULD HAVE CAUGHT THE UNDIAGNOSED ISSUE AT 36,000 MILES AND WHILE IT WAS UNDER WARRANTY, IT'D WOULD HAVE BEEN COVERED. SO ESSENTIALLY ALL THAT COULD BE DONE WAS FOR ME TO LEAVE MY JEEP WITH THEM FOR WHO KNOWS HOW LONG AND PAY THE ASSESSED FEE. SHE THEN ADDED THAT I COULD FILE A COMPLAINT WITH THE N.H.T.S.A (1-888-327-4236) TO WHICH I DID. *TR

Mileage: 38,000

I HAVE A 2011 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 32K MILES. I BEGAN SEEING AN ISSUE SEVERAL WEEKS AGO WHERE THE ENGINE WOULD CRANK BUT WOULDN'T START (USING PUSH BUTTON STARTER). EVENTUALLY IT WOULD START. OVER THE LAST SEVERAL WEEKS THE PROBLEM HAS INTERMITTENTLY REAPPEARED BUT SEEMS TO BE GETTING WORSE AS IT'S TAKING LONGER TO START ONCE THE ISSUE IS SEEN. I'VE NOTICED THAT IF I USE THE KEY INSTEAD OF THE PUSH BUTTON IT'LL START RIGHT AWAY. IN WHAT I INITIALLY THOUGHT WAS UNRELATED I ALSO EXPERIENCED THE ENGINE SIMPLY CUTTING OFF WHILE DRIVING. FORTUNATELY I WAS ONLY DRIVING ABOUT 5 MPH ON BOTH OCCASIONS IN WHICH THIS OCCURRED. PLEASE CONTACT ME IF ANY ADDITIONAL DETAILS ARE REQUIRED. THANK YOU, *TR

Mileage: 32,000

IT BEGAN A COUPLE OF WEEKS PRIOR TO 8/14/14 WHERE THE CAR WOULD TAKE SEVERAL TRIES TO START. I WOULD PRESS THE START BUTTON AND THE CAR WOULD NOT TURN OVER AND START. FINALLY ON 8/14/14 IT WAS AT IT'S WORST TAKING MANY MORE TRIES AND BARELY STARTED WHEN I LEFT WORK AND AGAIN PICKING UP MY CHILD FROM SCHOOL. I MADE IT HOME BUT IT WOULDN'T START AGAIN AFTER THAT. WE HAD THE CAR TOWED TO THE DEALERSHIP ON 8/19/14. WE WERE INFORMED ON 8/20/14 THAT IT WAS AN ELECTRICAL ISSUE THAT NEEDED TO BE REPLACED COSTING $1300. THE ITEMS REPAIRED AS LISTED ON THE INVOICE WERE TIPM KIT TIP 080350 AND CORE RETURN. *TR

Mileage: 35,842

I BEGAN HAVING DIFFICULTIES STARTING MY VEHICLE ABOUT A WEEK AGO, THE ENGINE WOULD CONTINUALLY TURN OVER WITHOUT ACTUALLY STARTING (PUSH BUTTON START). EACH TIME I WOULD HAVE TO PRESS THE START BUTTON MULTIPLE TIMES AND LET THE VEHICLE CYCLE THROUGH MULTIPLE FAILED ATTEMPTS UNTIL THE ENGINE WOULD FINALLY START. HOWEVER, THIS MORNING, AFTER CYCLING THROUGH MULTIPLE ATTEMPTS AND GETTING THE VEHICLE TO START, THE ENGINE SHUT OFF WHILE I WAS DRIVING. AFTER THE ENGINE SHUT OFF THE DASHBOARD READ AS IF IT WAS STILL RUNNING. I WAS UNABLE TO START THE VEHICLE AFTER THAT AND HAD TO PUSH IT OUT OF THE WAY (WAS LUCKILY STILL IN A PARKING LOT). *TR

Mileage: 78,900

MY CAR (SITTING IN THE GARAGE AT A SHOPPING MALL) WOULD NOT START, I TRIED TO START IT 5 TIMES, THEN LET IT SIT A BIT AND TRIED IT AGAIN AND IT STARTED. WENT DIRECTLY TO EASTSIDE CHRYSLER JEEP AND THEY REPAIRED IT FOR ME. IT TOOK A DAY BUT COST ME 1,310.00. I SEE THERE ARE QUITE A FEW CARS WITH THE SAME PROBLEM. MY CAR'S WARRANTY WAS STILL IN EFFECT, BUT THE DEALERSHIP DID NOT HONOR IT. SAYING IT WAS A SECOND OWNER VEHICLE. SORRY, I BOUGHT THE WARRANTY WHEN I BOUGHT IT AND IT SHOULD HAVE BEEN HONORED. NOW KNOWING WHAT I KNOW NOW THAT IT IS A DEFECT IN THE ELECTRICAL SYSTEM, I AM LUCKY I WASN'T STUCK OUT ON THE FREEWAY. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AND THINK THE COMPANY OWES ME A REFUND SINCE MY CAR IS UNDER WARRANTY. *TR

Mileage: 50,493

VEHICLE POWER SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEED, IN ANY AND ALL DRIVING CONDITIONS. NO POWER STEERING, NO POWER BRAKES, NO POWER, NOTHING. THERE IS NO WARNING WHEN POWER GOES OUT. DRIVER CAN BE STRANDED IN MIDDLE OF FREEWAY, OR OFF-RAMP, OR BUSY INTERSECTION. EXTREMELY DANGEROUS. WORSE THAN GM ISSUE. VEHICLE CANNOT BE RESTARTED WITHOUT SHIFTING INTO PARK. 2011 JEEP STALL ON 70MPH FREEWAY REQUIRES DRIVER TO SHIFT INTO PARK BEFORE A RE-START CAN BE ATTEMPTED (NEUTRAL WILL NOT ALLOW ROLLING START). EXTREME DANGER OF HIGH-SPEED REAR END COLLISION. WELL DOCUMENTED ISSUE ON WEB 2011 JEEP GRAND CHEROKEE TIPM. RECALL IS NEEDED FOR THIS SAFETY CRITICAL ITEM. HTTP://GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/ *TR

Mileage: 68,000

CAR MADE GRINDING SOUND WHEN STARTING. WOULDN'T START. TIPM FAILED CAUSING FUEL PUMP TO BURN OUT . ALSO HAD TO REPLACE IGNITION SWITCH. *TR

Mileage: 57,753

VEHICLE WAS TRAVELING ON HIGHWAY AT 55 MPH WHEN IT SUDDENLY STALLED IN TRAFFIC. COULD NOT RESTART AFTER PUSHING TO SIDE OF ROAD. TOWED TO DEALER AND TOLD THAT TOTAL INTEGRATED POWER MODULE HAD FAILED AND NEEDED TO BE REPLACED. *TR

Mileage: 57,035

ON SATURDAY MORNING AFTER PULLING OUT OF A PARKING SPACE MY CAR STALLED AND LOST POWER STEERING. I PUT IT IN PARK AND RESTARTED ENGINE IT WAS FINE. WENT TO OTHER STORE, PARKED IT AND THE SAME THING HAPPENED ONCE I RETURNED TO LEAVE. WHEN I GOT HOME I SHUT OFF THE IGNITION SWITCH AND AFTER APP. 8 SECONDS I HEARD A SOUND COMING FROM BEHIND THE FUSE BOX AREA OR AT LEAST BEHIND THAT AREA . SOUNDED ELECTRICAL "VOOOP, VOOOP" I ALSO NOTICED WHEN GOING UP AN INCLINE AROUND 30 MPH THE CAR HAD A HUGE DELAY, I HAD TO PUSH THE GAS PEDAL PRACTICALLY TO THE FLOOR, AND THAN IT KICKED IN AND ZOOMED OFF. I FELT LIKE I WAS LOOSING POWER AND THAN THE CAR TOOK OFF ON ITS OWN! CRAZY FEELING!!! I FEEL AS THOUGH THE COMPUTER THAT IS IN CHARGE OF THE CAR IS OUT OF WRACK AND THE CAR HAS BECOME INCONSISTENT TO DRIVE BECAUSE OF WHAT COULD OCCUR NEXT. I ALSO LOST BRAKES THIS WINTER WHILE DRIVING DUE TO BRAKE BOOSTER FAILURE WHICH EVENTUALLY BECAME A RECALL. I WAS SCARED THEN AND I'M AFRAID THIS INCIDENT MAY RESULT IN SOMETHING BIGGER AND WORSE. :( *TR

Mileage: 66,421

SEVERAL ATTEMPTS WERE MADE THROUGHOUT THE DAY TO START MY 2011 GRAND JEEP CHEROKEE AND IT WOULD NOT START, ONLY A CLICKING NOISE. I TOOK IT TO THE DEALER IMMEDIATELY AND THE TIPM IS BAD AND NEEDS TO BE REPLACED. OBVIOUSLY, MY CAR IS ONLY 3 YEARS OLD AND NOT UNDER WARRANTY NOW. THE PART ALONE IS OVER $900.00, WHICH SEEMS QUESTIONABLE THAT SOMETHING WOULD GO BAD SO QUICKLY ON A VEHICLE AND COST SO MUCH TO REPAIR. BESIDES THE COST, THERE ARE SO MANY COMPLAINTS FOR THE SAME ISSUE, AND EVEN MORE SERIOUS WITH THE ENGINE CUTTING OFF WHILE DRIVING. IS SOMEONE GOING TO RECALL THIS ITEM BEFORE SOMEONE GETS HURT OR EVEN KILLED????? I PURCHASED THIS VEHICLE, AND ALL MY PREVIOUS CHRYSLER/JEEP VEHICLES THINKING THEY WERE SAFE FOR MY FAMILY; NOW I'M NOT SO SURE. DO THE RIGHT THING AND RECALL THE TIPM! IN ADDITION, I HAVE MADE SEVERAL ATTEMPTS TO GET THE BRAKE BOOSTER REPAIRED DUE TO THE RECALL AND THE PARTS ARE STILL NOT IN. THIS HAS BEEN GOING ON FOR MONTHS NOW. *TR

Mileage: 39,000

THE JEEP WOULD NOT START ON THE FIRST TRY. IT EITHER CRANKS AND CRANKS AND NEVER TURNS OVER, OR IT TURNS OVER BUT NEVER REACHES A GOOD IDLE STATE AND JUST SHUTS OFF. AFTER A FEW ATTEMPTS, IT WOULD FINALLY START AND BE OK UNTIL THE NEXT TIME I LEAVE IT ALONE FOR AN EXTENDED PERIOD. I BELIEVE THE SYMPTOMS I AM EXPERIENCING ARE THE SAME AS THOSE THAT HAVE BEEN REPORTING A PROBLEM WITH THE TIPM, WHICH SEEMS TO BE A VERY PRICEY ITEM THAT JEEP (CHRYSLER) KNOWS IS FAULTY AND HAVE DONE NOTHING ABOUT. NOT TO MENTION THAT IT IS ALSO AN ITEM THAT IS ON NATIONAL BACK ORDER WITH A CLASS ACTION LAWSUIT FILED AS WELL. *TR

Mileage: 49,378

WHEN TRYING TO START MY JEEP ON FRIDAY 7/25 I FOUND THAT WHEN I PUSH THE START BUTTON THE VEHICLE WOULD NOT TURN OVER. IT WOULD ENGAGE AND ATTEMPT TO TURN OVER BUT WOULD NOT START. I TESTED THE BATTERY AND IT READ TO BE NORMAL AND UPON FURTHER REVIEW I FOUND MANY OTHER CONSUMERS HAD THE SAME PROBLEM, THE VEHICLE WOULD RANDOMLY NOT START. THIS HAPPENS TO ME ABOUT ONCE A MONTH SINCE WE PURCHASED IT IN MARCH OF 2014. I'VE READ FROM OTHERS THERE IS AN ISSUE WITH THE TIPM WHICH WILL CAUSE THE VEHICLE TO NOT START OR COMPLETELY STALL OUT WHILE DRIVING WHICH DID OCCUR ONE TIME TO ME IN JUNE ON A TRIP FROM OHIO TO MARYLAND! *JS

Mileage: 46,034

TL* THE CONTACT OWNS 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE SHOOK AND SUDDENLY STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

TIPM COMPUTER BOARD/MODULE DEFECT...KNOWN DEFECT TO THE MANUFACTURER (POOR PART PRODUCT WITH HIGH CHANCE OF FAILURE). JEEP STALLED OUT ON ROAD SEVERAL TIMES WITH KIDS IN CAR...PART IS ON A NATIONAL BACKORDER AND STILL NO RECALL FOR OWNERS. *TR

Mileage: 49,000

THE ALTERNATOR FAILED AND THE TIPM ALSO. THERE IS NO CHARGING LIGHT IN THE DASH SO IT WAS IMPOSSIBLE TO KNOW THERE WERE A PROBLEM SINCE THE BATTERY WAS DEAD AND THE ENGINE STALL. AFTER THAT, THERE WERE NO LIGHT, NO POWER BRAKE AND THE CAR WON'T START ANYMORE. EVEN AFTER REPLACING THE ALTERNATOR ( WHICH IS COST 1000 EACH.) THE ALTERNATOR DO NOT CHARGE BECAUSE THE TIPM FAILED TOO. OVERALL, IT COST 2200$ TO REPAIR AND I LOST MY CAR FOR 4 WEEKS ! *TR

Mileage: 53,500

VEHICLE DOES NOT CRANK, CRANKS BUT SUDDENLY LOSES POWER, SHUTSOFF LOSING POWER BRAKES, POWER STEERING AND CONTROL. *TR

Mileage: 180,000

FAULTY TIPM. *JS

Mileage: 73,000

VEHICLE WILL NOT START AND WHEN IT DOES START IT WILL NOT STAY ON LONGER THEN 10 SECONDS. STALLED OUT ON HIGHWAY AND WAS LEFT STRANDED UNTIL THE FOLLOWING DAY. *TR

Mileage: 62,824

THIS IS THE SECOND TIME IN SIX MONTHS THAT I HAVE HAD A MAJOR PROBLEM WITH MY KEY FOB AFFECTING MY ENGINE. I AM AFRAID THIS MAY BE AN IGNITION SWITCH PROBLEM BUT THE DEALER KEEPS TELLING ME IT'S THE KEY FOB BATTERY. THE FIRST TIME MY CAR WOULD NOT START AND THE ENGINE WAS DEAD. THEY REPLACED BOTH KEY FOBS 6 MONTHS AGO AND TOLD ME THEY WERE DEFECTIVE. THIS TIME WHEN I PUSHED THE BUTTON THE ENGINE MADE A SCREECHING RATTLING SOUND, THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT TURN OFF. EVENTUALLY IT DID AND I TRIED IT AGAIN AND THE SAME THING HAPPENED. THE CAR WAS TOWED 30 MILES TO THE DEALER AND THEY TOLD ME THE KEY FOB BATTERY NEEDED TO BE REPLACED. I ASKED THE SERVICE TECHNICIAN IF THEIR COMPUTER SHOWED THAT MY ENGINE LIGHT CAME ON AND HE AGREED BUT TOLD ME THAT THEY COULD NOT FIND THE PROBLEM, OTHER THAN THE KEY FOB BATTERY. I TOLD THEM BOTH KEY FOBS WERE NEW. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND IT ONLY HAS 11,605 MILES ON IT. HOW ON EARTH CAN A KEY FOB CAUSE ENGINE PROBLEMS? I MAY NOT BE AN EXPERT ON CARS BUT I'M NOT STUPID. I BELIEVE IT MAY BE SOMETHING TO DO WITH THE IGNITION. I HOPE JEEP FIXES THIS BEFORE THERE ARE ANY ACCIDENTS OR DEATHS. I NOW FEEL I AM FORCED TO PURCHASE AN EXTENDED WARRANTY FOR OVER $2,100.00 BECAUSE I'M AFRAID OF WHAT MIGHT HAPPEN WHEN MY FACTORY WARRANTY EXPIRES NEXT MONTH. I DON'T THINK I WOULD EVER BUY A NEW CAR AGAIN. THE OLD ONES SEEM MORE RELIABLE. I AM AFRAID TO DRIVE THIS CAR NOW, KNOWING IT HAS ELECTRICAL ISSUES THAT THE DEALER CAN'T SEEM TO FIND THE REASONS WHY. KEY FOB BATTERY? I FIND THIS VERY HARD TO ACCEPT. I WOULD LIKE THE OLD KEY IGNITION - I DON'T TRUST THESE PUSH BUTTON IGNITIONS. MY 2011 JEEP IS STILL AT THE DEALER BUT THEY HAVE TOLD ME IT'S READY FOR PICK UP. *TR

Mileage: 11,605

I HAVE TRIED TO START MY CAR SEVERAL TIMES WITH JUST CONTINUOUS CRANKING. I CALLED TWO DIFFERENT JEEP DEALERSHIPS AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. YESTERDAY, I WAS DRIVING DOWN THE STREET AT 55 MPH WITH MY 5 MONTH OLD IN THE CAR AFTER DAYCARE- AND MY CAR JUST SHUT OFF WHILE DRIVING AND I ALMOST CRASHED INTO THE PERSON IN FRONT OF ME!!!! VERY SCARY. I HAD TO SWERVE TO MISS THE PERSON IN FRONT OF ME BECAUSE THE BRAKES AND CAR WERE NOT WORKING- JUST COMPLETELY SHUT OFF. I FINALLY GOT IT STARTED AGAIN AND GOT TO A SAFE LOCATION. I THEN HAD IT TOWED. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON ISSUE WITH 2011 JEEP GRAND CHEROKEES AND CHRYSLER REFUSES TO DO A RECALL ON THIS. ARE THEY INSANE?!!! WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. IF THE CAR IS NOT UNDER WARRANTY- THE PRICE TO FIX THE ISSUE IS $1300+. I JUST PURCHASED THIS CAR IN NOVEMBER OF 2013 BECAUSE I THOUGHT IT WOULD BE SAFE FOR ME AND MY NEW BABY. NOW I HAVE TO DISH OUT $1300 BECAUSE OF A FAULTY PART THAT CHRYSLER REFUSES TO FIX? THEY ARE VERY AWARE OF THE TIPM NOT PERFORMING ON THESE MODELS- PLEASE RESEARCH ALL THE FORUMS THAT TALK ABOUT THIS. THERE IS ALREADY LAWSUITS PENDING. PLEASE ADVISE ON WHAT TO DO AT THIS POINT. I DO NOT HAVE THIS KIND OF MONEY TO FIX A CAR WITH 39000 MILES ON IT. I WILL NEVER PURCHASE A JEEP OR CHRYSLER AGAIN. *TR

Mileage: 39,200

VEHICLE DIES FROM NO REASONS, ALSO FAILS TO START AT TIMES. *TR

Mileage: 50,000

WHEN STARTED AND SHIFTED INTO "D" DRIVE MODE, CAR WOULD SELF ENGAGE IN MANUAL GEAR "4" AND THEN HAD NO TRACTION OR ACCELERATION, ONLY REVERSE. TRANSMISSION COMPLETELY DIED AND WOULD AUTOMATICALLY GO INTO MANUAL "4" GEAR ITSELF WHEN PUT INTO "D" DRIVE MODE FROM PARK OR WHILE DRIVING ON THE ROAD. VERY DANGEROUS AND VERY SCARY. HAD IT TOWED TO DEALER WHO WANTED $1,300 TO REPAIR FAULTY TIPM MODULE AND WOULD NOT COVER UNDER POWERTRAIN WARRANTY. CALLED CHRYSLER AND NEGOTIATED IT DOWN TO $100. THIS SHOULD BE A RECALL AND IS VERY DANGEROUS BECAUSE THE CAR IS PUTTING ITSELF INTO THE WRONG GEAR WHILE MOVING AND WOULD NOT ACCELERATE OR MOVE IN DRIVE MODE. *TR

Mileage: 52,000

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 64,845.

Mileage: 64,000

OUR 2011 JEEP GRAND CHEROKEE WOULD NOT START. PLENTY OF CRANK BUT NO START. HAD VEHICLE TOWED TO NEAREST DEALER BUT THERE WERE NO DIAGNOSTIC CODES SET IN THE COMPUTER AND THE TECHS COULD NOT FIND ANY PROBLEMS. THE VEHICLE STARTED EVERY TIME FOR THREE DAYS. THIS PROBLEM HAS PLAGUED US ON TWO MORE OCCASSIONS DURING THE FALL OF 2013 (AGAIN, NO ISSUES FOUND) AND HAS RAISED ITS UGLY HEAD IN MAY OF 2014. MY COMPLAINT; JEEP DEALERSHIPS CANNOT FIND THE PROBLEM ,HOWEVER, A SIMPLE SEARCH OF THE WEB PRODUCES VOLUMES OF "NO START" TESTIMONIALS FROM OTHER VICTIMS AS WELL. THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Mileage: 42,571

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE CHECK ENGINE, ETC, AND ESC WARNING LIGHTS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT SMOKE WAS EMITTING FROM UNDER THE HOOD. THERE HAD BEEN A FIRE NEAR THE AIR FILTER AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STALLED AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,231. UPDATED 7/16/14*CN

Mileage: 80,000

MY WIFE HAS HAD 3 SEPARATE ENCOUNTERS WHERE HER 2011 JEEP GRAND CHEROKEE OVERLAND HAS RANDOMLY POWERED DOWN, LOSING CAPABILITY TO OPERATE THE VEHICLE (NO BRAKES/STEERING) WHILE SHE WAS DRIVING THE VEHICLE. THE FIRST OCCASION HAPPENED IN NOVEMBER OF 2013, VEHICLE WAS STOPPED AT AN INTERSECTION AND LOST POWER. THE VEHICLE WAS PUT INTO PARK AND RE-STARTED WITH NO FURTHER ISSUE. WE DIDN'T REPORT THIS INCIDENT. THE SECOND EVENT HAPPENED ON APRIL 3, 2014, THE VEHICLE LOST POWER WHILE MY WIFE WAS DRIVING AT APPROX. 40 MPH. AGAIN, WHEN THE VEHICLE CAME TO A STOP SHE PUT IT INTO PARK AND RE-STARTED THE VEHICLE. WE CONTACTED THE LOCAL CHRYSLER DEALERSHIP ON APRIL 7 AND SET UP AN APPOINTMENT FOR APRIL 12. THE THIRD EVENT OCCURRED THIS MORNING, APRIL 10, 2014. THE VEHICLE SPEED IS DIFFICULT TO DETERMINE BUT MY WIFE WAS SLOWING DOWN TO MAKE A LEFT TURN ON A 50MPH ROAD. THERE WERE OTHER VEHICLES IN THE AREA THAT COULD HAVE CAUSED SERIOUS ACCIDENT, MAINLY A SCHOOL BUS WITH CHILDREN ON BOARD. AGAIN, THE VEHICLE HAD TO BE PUT INTO PARK AND RESTARTED. DIFFICULT TO DO ON THIS BUSY ROAD. I CONTACTED THE SAME DEALERSHIP AND EXPLAINED TO THEM WHAT HAD HAPPENED. THE DEALERSHIP MOVED UP MY APRIL 12 APPOINTMENT TO TODAY. SO FAR, THE DEALERSHIP HAS BEEN ACCOMMODATING. THEY PLAN TO RUN DIAGNOSTICS CHECKS TO DETERMINE CAUSE OF POWER FAILURE. ALSO, THERE ARE OTHER ELECTRICAL ISSUES PLAGUING THIS VEHICLE (POWER DOOR LOCKS NOT WORKING, DRIVERS SIDE SEAT HEATER NOT WORKING, KEY NOT BEING DETECTED). THIS VEHICLE HAS APPROX. 129,000 KMS ON THE ODOMETER AND WE BOUGHT IT PRIVATELY ABOUT 6 MONTHS AGO (APPROX. 105,000 KMS). I FELT THAT I SHOULD REPORT THIS ISSUE GIVEN THE RECENT ATTENTION TO SIMILAR ISSUES WITH GENERAL MOTORS (IGNITION SWITCH). IF NECESSARY, I CAN PROVIDE MORE DETAILS. *TR

Mileage: 76,000

BOUGHT A USED JEEP GRAND CHEROKEE 2011 W/ 19K MILES ON IT (IT WAS LEASED BEFORE). FIRST INCIDENT HAPPENED WITH 30K MILES ON IT. VEHICLE WOULD TURN OVER A LITTLE BIT BUT WOULD NOT START. DEALERSHIP SAID FUEL PUMP WAS BAD, RUNNING AFTER VEHICLE TURNED OF THEN DIDN'T GET POWER WHEN TURNING IT ON. DEALERSHIP REPLACED FUEL PUMP, WENT TO PICK IT UP FROM DEALERSHIP AND IT WOULDN'T START. SECOND TRIP (WITHIN 2-3 DAYS) TO DEALERSHIP IT STARTED UP. WORKED FINE FOR ABOUT 4-5 WEEKS, THEN SAME INCIDENT OCCURRED AGAIN. VEHICLE WOULD TURN OVER BUT NOT START UP, SOUNDED THE EXACT SAME AS THE PRIOR ISSUE. DEALERSHIP REPLACED THE TIPM, CAR WORKED FINE FOR ABOUT 12 MONTHS. TWO WEEKS AGO, THE SAME ISSUE CAME ABOUT. CAR TURNING OVER BUT NOT STARTING. THIS TIME THE DEALERSHIP REPLACED MY KEY FOB AND IT WORKED FOR 1 DAY, THEN THE SAME ISSUE OCCURRED. NOW MY JEEP IS SITTING AT ANOTHER DEALERSHIP AND THEY HAVE REPLACED THE WIRING TO THE FUEL PUMP AND NOW THEY ARE IN THE PROCESS OF REPLACING ANOTHER FUEL PUMP. I HEARD TODAY THAT THEY FUEL PUMP IS REPLACED BUT STILL NOT GETTING POWER TO IT (TIPM PROBLEM AGAIN). CHRYSLER WANTS ME TO PAY A DEDUCTIBLE FOR AN OBVIOUSLY FAULTY PART THAT THEY HAVE REPLACED AGAIN. THIS LAST TIME WHEN I BROUGHT MY JEEP TO THE DEALER I TRIED TO START THE VEHICLE TO LET ME FATHER HEAR THE NOISE IT WAS MAKING. A DEALERSHIP SERVICE TECHNICIAN WALKED BY HEARING THE NOISE IT MADE AND ASKED, "IS IT A 2011?", I REPLIED, "YES", HE FOLLOWED UP BY SAYING THAT MODEL AND YEAR HAS HAD A RECURRING PROBLEM WITH THE TIPM, WHICH FROM WHAT I HAVE READ ONLINE IS EXTREMELY DANGEROUS, ESPECIALLY IF THE CAR WERE MOVING AND IT WENT OUT. YOU WOULD BE LEFT WITHOUT POWER STEERING AND BRAKES. CHRYSLER HAS MADE A PRODUCT THAT IS FAULTY AND REALIZES IT, YET THEY STILL CHARGE CUSTOMERS TO REPLACE THE FAULTY PARTS. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE WHICH RESUME NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

Mileage: 25,000

CAR ENGINE UNEXPECTEDLY STOPPED WHILE DRIVING, LOSING ALL POWER AND BRAKES. CAR HAD SAT IN BELOW FREEZING TEMPERATURES FOR A WEEK. THERE WERE NO FLASHING WARNING LIGHTS NOR ANY BUZZING SOUNDS OF OVERHEATING AS STATED IN THE CAR MANUAL WOULD INDICATE IMMEDIATE ACTION WAS NEEDED. PARKING BRAKE WAS USED TO STOP AND ENGINE WAS DAMAGED BEYOND REPAIR. *TR

Mileage: 39,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ONCE THE VEHICLE WAS IDLE, THE VEHICLE WOULD STALL IMMEDIATELY. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE WHERE THEY STATED THAT THE TOTAL INTEGRATED POWER MODULE WAS CAUSING THE FAILURE. THE DEALER WAS CONTACTED AND UNWILLING TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 14,225. THE VEHICLE WAS NOT REPAIRED.

Mileage: 14,225

DRIVING ON INTERSTATE CHECK ENGINE LIGHT CAME ON. VEHICLE SHUTTERS AT STOP. SET APPOINTMENT FOR DEALER. DEALER TESTED SYSTEM. REPORT STATES MULTIPLE IN MULTIPLE MODULES , LOW VOLTAGE BATTERY FAILED TEST, MUST BE REPLACED. DEALER CHARGED FOR NEW BATTERY, AND MULTIPLE MODULE UPDATES. REPROGRAMMED PCM, TIPM, POWER LIFT GATE, WIRELESS CONTROL MODULE, AND FINAL DRIVE CONTROLLER. VEHICLE HAS BEEN OUT OF SHOP LESS THAN A WEEK. CHECK ENGINE LIGHT IS BACK ON MUST BE TAKEN IN FOR REPAIR AGAIN. *TR

Mileage: 77,214

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TIPM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 61,893. MAILED OUT 12/17/14*LJ

Mileage: 58,000

THE FIRST 3 WEEKS I HAD THE VEHICLE THE ENGINE LIGHT KEPT COMING ON. I RETURNED TO THE LITHIA DEALERSHIP IN SANTA FE 3 TIMES TO HAVE IT CORRECTED. THEY ACCUSED ME OF FUELING THE CAR WITH THE ENGINE RUNNING. I DO NOT FUEL MY CARS WITH THE ENGINE RUNNING. THE TRANSMISSION HAD TO BE REPLACED AT 4,000K MILES BECAUSE THE ROBOT AT THE FACTORY DID NOT SEAT THE TRANSMISSION FLUID FILTER PROPERLY AND METAL FLAKES WERE FOUND IN THE TRANSMISSION OIL PAN AS A RESULT WHICH DAMAGED THE VALVE BOX. THE VEHICLE STILL ACTS ODD AT TIMES ' JERKING SLIGHTLY WHEN CHANGING GEARS. AT 45 MPH WHILE I WAS ACCELERATING TO MERGE ONTO THE HIGHWAY, THE VEHICLE WOULD CHANGE GEARS BY ITSELF INTO FIRST GEAR. A YOUNG TECH HAD BEEN READING A SERVICE UPDATE BULLETIN AND KNEW ABOUT THIS ISSUE. IT REQUIRED A PATCH'FOR THE COMPUTER AND A DOWNLOAD TO FIX THIS ISSUE. I THOUGHT IT WAS A MIRACLE THAT I WAS NOT IN AN ACCIDENT DURING THIS TIME. I HAVE HAD SO MANY ISSUES WITH THE JEEP NOT RECOGNIZING THE KEY FOB UPON ENTRY AND OR TRYING TO START THE VEHICLE. FORGET THE EMERGENCY KEY THAT IS INSIDE THE KEY FOB IT WAS NEVER PROPERLY KEYED SO YOU COULD USE IT IN AN EMERGENCY. AT 15,000K MILES THE FRONT SWAY BAR HAD TO BE REPLACED. THIS VEHICLE HAS NOT BEEN OFF-ROAD AND FOR THE SWAY BAR TO BREAK DOWN LIKE THAT IS INEXCUSABLE. SUDDEN UNEXPLAINED ACCELERATION. *TR

Mileage: 200

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000.

Mileage: 47,000

ON 10/18/13 I WAS TRAVELING 40 MPH ON A MAIN ROAD AND AN F-250 PULLED OUT INTO ONCOMING TRAFFIC FROM BEING STOPPED ON A SIDE ROAD AND WE COLLIDED. BOTH OUR VEHICLES HAD TO BE TOWED AWAY. I HIT HIS DRIVER SIDE AREA AND MY WHOLE FRONT END WAS SMASHED, BUMPER TORN OFF, FLUID LEAKING FROM THE CAR. IT WAS NOT DRIVABLE. I HAD MY BABY IN THE CAR SEAT IN THE BACK BUT HE WAS FINE. I WAS FINE TOO ASIDE FROM BEING SORE FOR 3 WEEKS AND GETTING WHIPLASH BUT THE MAIN ISSUE THAT CONCERNS ME IS THAT MY DRIVER SIDE AIRBAG NEVER WENT OFF. IT SEEMS TO ME IT SHOULD HAVE GONE OFF AND I'M WONDERING IF SOMETHING IS FAULTY. WE CONTACTED CHRYSLER AND THEY WERE SUPPOSED TO LOOK AT IT WHILE IT WAS IN THE SHOP, DIDN'T DO THAT, NOW THEY WANT US TO BRING TO DEALERSHIP TO HAVE CODE READ AND IN THE MEANTIME I'M STILL DRIVING AROUND IN A POTENTIALLY UNSAFE VEHICLE. AND SOMEONE ELSE OUT THERE WITH THE SAME TYPE OF VEHICLE MIGHT BE AS WELL....... *TR

Mileage: 60,000

JUST BOUGHT THIS VEHICLE FROM A USED DEALERSHIP, CAR WON'T START OR IT SHAKES WHEN IS TRYING TO START, DID SOME RESEARCH ON LINE, THERE'S SEEMS TO BE TOO MANY INCIDENTS ON THIS SUV MODELS, WE SHOULD HAVE A NATIONAL RECALL ON THIS MATTER, THE ISSUE SEEMS TO BE THE TIPM, I'M GOING TO TAKE IT TO THE LOCAL JEEP DEALER TO HAVE CHECK OUT. I AM EXTREMELY WORRY THAT MY CAR WILL DIE WHILE I'M DRIVING AT A HIGH SPEED AND END UP IN A BAD CAR CRASH BECAUSE OF THIS ISSUE, PLEASE! PLEASE!! LOOK IT TO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 38,100

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE CONTACT ATTEMPTED TO POWER ON THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

WHEN ATTEMPTING TO START THE CAR IT WILL JUST CRANK WITHOUT FIRING UP. *TR

Mileage: 58,666

THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS ON BACK ORDER AND NOW CHRYSLER IS SAYING ITS BACKORDERED TO JANUARY 14, 2014. *TR

Mileage: 22,000

VEHICLE WILL NOT START USING KEY FOB OR PUSH BUTTON START. VEHICLE CRANKS FOR 5 TO 10 SECONDS AND THEN SHUTS DOWN. DEALERSHIP DIAGNOSED PROBLEM AS A BAD TIPM (TOTALLY INTEGRATED POWER MODULE), A COMMON PROBLEM NATIONWIDE. PARTS AND LABOR TO REPLACE THE TIPM IS $1200. CHRYSLER/JEEP AT 800-247-9753 STATED THEY WOULD NOT ASSIST. *TR

Mileage: 73,000

MY VEHICLE IS HAVING TROUBLE STARTING AND MY FUEL PUMP CONTINUES TO PUMP AFTER THE VEHICLE IS OFF WHICH IS KILLING MY BATTERY. I'VE ONLY HAD THE CAR FOR A YEAR AND ITS ONLY TWO YEARS OLD. *TR

Mileage: 59,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,338. ...UPDATED 11-18-13 *BF THE CONSUMER STATED THE MANUFACTURER REFUSED ANY ASSISTANCE. UPDATED 11/25/2013 *JS

Mileage: 44,338

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

CAR WILL CRANK BUT WILL NOT START. AFTER ABOUT 10-20 MINUTES CAR WILL START. REMOTE START IS MORE SUCCESSFUL THAN TURNING THE KEY. *TR

Mileage: 69,000

JEEP GRAND CHEROKEE STARTED HAVING A SLIGHT MISS IN EARLY JULY. THEN JEEP WOULD NOT START. WAITED 2 MINUTES THEN JEEP STARTED. HAD JEEP SERVICED INCLUDING NEW SPARK PLUGS FROM CHRYSLER. STILL HAD MISS AT IDLE. DROVE JEEP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. STILL HAD MISS. SITTING IN HEAVY TRAFFIC JEEP STALLED AND CAUSED A TRAFFIC BACKUP. WAITED FOR A COUPLE OF MINUTES THEN JEEP STARTED.TOOK JEEP TO THE JEEP DEALER IN AUG. DEALER DID SOFTWARE UPGRADE. STILL HAD ROUGH IDLE AND HARD TO START. TOOK JEEP IN AGAIN. THEY SAID TO ORDER A TIPM. DEALER SAID IT WOULD BE AT LEAST SEVERAL WEEKS TO GET THE PART AND TO PARK THE JEEP DUE TO THE STALLING OUT SITUATION. WROTE AN EMAIL TO THE JEEP CEO. JEEP RESPONDED. THE TIPM WAS REPLACED IN EARLY SEPT. STALLING IS GONE BUT THE ROUGH IDLE IS NOW BACK. THIS ISSUES COULD BE VERY DANGEROUS. CONSIDERING HOW JEEPS ARE USED (OFF ROAD, LONG TRIPS) ONE COULD EASILY BE STRANDED OR WORSE. GIVEN THE NUMBER OF COMPLAINTS AND THE LONG PERIOD OF TIME TO GET A PART IT WOULD SEEM LIKE A RECALL IS IN ORDER. IT APPEARS THAT THE PART IS NO LONGER MANUFACTURED DUE TO A BANKRUPTCY OF THE OEM. THERE ARE THOUSANDS OF US HAVING THIS PROBLEM AND WE NEED HELP! *TR

Mileage: 33,500

TIPM- I WENT TO START MY JEEP THIS MORNING THAT FELT LIKE A WEAK START UP, IT THEN HICCUPED AND DIED. THINKING IT MAYBE JUST A ONE TIME INCIDENT, TRIED AGAIN, WITH THE RESULT OF THE STARTER JUST CRANKING FOR ABOUT 5-6 SECONDS. THIS REPEATED MULTIPLE MORE TIMES BEFORE I CALLED A TOW TRUCK TO TAKE TO A LOCAL MECHANIC. IT WAS DIAGNOSED WITH BAD FUEL PUMPS, AND THE COST TO REPLACE WAS $1600. THIS PROMPTED ME TO CALL THE DEALERSHIP AND ASK IF THAT'S EVEN POSSIBLE. AFTER EXPLAINING THE ISSUE AT HAND, THE SERVICE MANAGER TOLD ME THAT HE DOESN'T BELIEVE THE ISSUE TO BE CAUSED BY FAULTY PUMPS, BUT FROM THE TIPM. THIS IS OBVIOUSLY NOT THE FIRST TIME HE HAS HEARD OF THIS ISSUE. I THEN DID SOME RESEARCH ON THE WEB AND FOUND THIS TO BE A PRETTY PREVALENT ISSUE AMONGST OWNERS OF THIS YEAR, MAKE, AND MODEL. WHEN I CALLED HIM BACK TO SEE IF THE BACKORDER ISSUES WERE TRUE, HE TOLD ME IT WOULD TAKE AROUND THREE WEEKS TO GET THE PART. I IMMEDIATELY ASKED FOR THE JEEP CORPORATE NUMBER, CALLED THEM, AND BEGAN TO SPEAK TO A GUY ABOUT IT THERE. HE TOLD ME THAT THE PRODUCTION RATE WAS ONE PER 7 DAYS... AND THAT COUPLED WITH THERE ARE TONS OF THESE CASES OUT THERE IS WHY IT WAS GOING TO TAKE A WHILE TO GET THE PART. HE WENT ON TO TELL ME THAT SOUNDS CRAZY, BUT ITS JUST HOW FAST, (OR SLOW) THEY ARE PRODUCING THEM. I ASKED IF THE NEW PRODUCT WAS A REPLICA OF THE ORIGINAL AND HE SAID THIS IS A SOLUTION FOR THE PREVIOUS ONE AND WOULD FIX THE PROBLEM, NOT JUST A BANDAID. HE ADVISED ME TO HAVE IT FIXED AND HOPE THE RECALL COMES AND I WOULD BE ELIGIBLE FOR A REIMBURSEMENT. WITH THE PRICE OF THIS FIX BEING SO HIGH AND THE AMOUNT OF PEOPLE AFFECTED, THIS HAS TO BE RECALLED. PLEASE HAVE ANYONE HAVING THIS ISSUE FILE A COMPLAINT HERE. THIS CUSTOMER SERVICE REP TOLD ME THERE JUST HASN'T BEEN ENOUGH FORMAL COMPLAINTS ABOUT IT TO VALIDATE A RECALL.... *TR

Mileage: 45,000

THE REMOTE START ON THE JEEP STARTS BUT DOES NOT RUN. I WAS TOLD THE TIPM WAS BAD IN IT AND CUTS OFF FUEL TO THE JEEP AND ALSO CAUSES THE AR BAGS NOT TO WORK, ALSO CONTROLS ALOT OF OTHER ELECTRICAL PARTS ON THE JEEP. I FEEL JEEP SHOULD HAVE ALREADY HAD A RECALL ON THIS PART AS THEY KNOW THERE ARE NUMEROUS PROBLEMS ANAD THEY ARE PUTTING PEOPLE IN DANGER WHILE DRIVING. I UNDERTAND THERE ARE SO MANY BAD THEY ARE ON BACK ORDER FOR "SEVERAL MONTHS". THIS IS NOT FAIR TO THE CONSUMER TO BE PLACED IN THIS KIND OF DANGER, NOR NOT BE ABLE TO GET THE PART FOR OVER SEVERAL MONTHS. *TR

Mileage: 61,243

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X2. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT NOTIFIED THE DEALER AND WAS ADVISED TO ALLOW THE VEHICLE TO DIE. THE ENGINE DIED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS HAVING A TIPM MODULE MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED. THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE REPAIRS WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 18,600.

Mileage: 18,600

THE VEHICLE STALLED WHILE DRIVING ON NY HIGHWAY GOING APPROXIMATELY 45 MPH. I PANICKED SINCE I HAD MY KIDS IN THE VEHICLE. BUT THE WORST THING IS THAT IT TOOK ME AROUND 30 MINUTES TO START THE VEHICLE AFTER THE FACT. WE WERE STUCK IN THE MIDDLE OF THE HIGHWAY BLOCKING TRAFFIC. EVER SINCE THEN, I HAVE BEEN HAVING ISSUES WITH STARTING ENGINE. IT WILL TAKE ME ABOUT 15-30 MINUTES TO START THIS, TOOK THE VEHICLE TO A DEALERSHIP AND I WAS ADVISED THAT THE BATTERY WAS BAD. WE HAVE OWNED OTHER BRANDS BUT, THIS IS MERE 3 YEAR OLD VEHICLE! REPLACED THE BATTERY BUT, WAS HAVING SAME ISSUES FOR ABOUT A MONTH. I WAS HOPING IT WILL GO AWAY UNTIL A COUPLE OF DAYS AGO I WAS UNSUCCESSFUL IN STARTING THE ENGINE! I HAD TO MISS WORK AND HAVE THE VEHICLE TOWED TO A DEALERSHIP. AS SOON AS I DESCRIBED THE ISSUES, A SERVICE MANAGER TOLD ME THAT ITS "TIPM" AND THEY ARE BACK ORDERED FOR 5-6 WEEKS. I JUST CAN NOT AFFORD TO COMMUTE WITHOUT A VEHICLE AND CERTAINLY DO NOT WANT REPEAT WITH MY FAMILY IN THE VEHICLE. I AM STILL WAITING TO HEAR BACK FROM THE DEALERSHIP. DID CHRYSLER RECALL 2011 GRAND CHEROKEE 4X4? I HAVE 6 MORE MONTHS UNTIL THE LEASE ENDS AND DON'T KNOW WHAT TO DO. I CERTAINLY WOULDN'T WANT TO PAY FOR ANYTHING ON THE VEHICLE SINCE THIS IS MANUFACTURER'S PROBLEMS. PLEASE ADVISE *JS

Mileage: 4,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE DEPRESSED THE START BUTTON, BUT THE VEHICLE FAILED TO START. HE HAD TO DEPRESS THE BUTTON SEVERAL TIMES BEFORE IT WOULD RESPOND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE TOTAL INTEGRATED POWER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

Mileage: 59,000

TRIED TO START THE JEEP IN THE MORNING AND IT WOULD CRANK BUT NOT TURN OVER AND START. CALLED THE JEEP DEALERSHIP AND HAD IT TOWED IN. AFTER THEY CHECKED IT THEY SAID A TIPM UNIT WENT BAD AND MAY TAKE DAYS TO MONTHS TO GET A NEW ONE AND WOULD COST $1300. THE VEHICLE IS UNDER 3 YEARS OLD AND I FOUND SEVERAL HUNDRED OTHER PERSONS HAVING THE EXACT SAME PROBLEM IN DIFFERENT STATES. I WOULD REQUEST AN INQUIRY INTO THIS ISSUE AND SEE IF A FORMAL RECALL IS IN ORDER. THANK YOU IN ADVANCE FOR ANY HELP YOU COULD PROVIDE. *JB

Mileage: 67,000

2 WEEKS AGO MY CAR WOULD NOT START, DID GET IT STARTED, TOOK TO DEALER SHIP. ITS APPARENTLY THE TIMP MODULE. THIS PART IS ON BACK ORDER I WAS TOLD IT WOULD BE IN THIS WEEK ITS NOT AND THEY ARE NOT SURE. IT TAKE A FEW TRIES TO GET IT STARTED. AND TWICE IT STALLED WHILE DRIVING. AND ITS MAKING A KNOCKING. MAY I ADD THIS STARTED AT 36600. MILES. *TR

Mileage: 36,600

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TIPM MODULE MALFUNCTIONED, CAUSING THE VEHICLE NOT TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED. THE DEALER STATED THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED AND THE VEHICLE FAILED TO SWITCH GEARS. THE FAILURE WAS RECURRING AND CAUSED THE ENGINE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION PARK NEUTRAL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION MODULE WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,310. THE VIN WAS NOT AVAILABLE.

Mileage: 56,310

MY 2011 OVERLAND BEGAN HESITATING WHILE DRIVING ON FRIDAY 9/6. WAS ABLE TO RETURN HOME SAFELY. TURNED OFF THE ENGINE AND THEN WAS UNABLE TO RESTART THE VEHICLE. HAD THE VEHICLE TAKEN TO A LOCAL DEALERSHIP AND WAS TOLD THAT THE TIPM MODULE HAD FAILED WHICH CHRYSLER IS AWARE OF THE FAULTY PART AND HAS ALREADY CHANGED MANUFACTURERS. I WAS TOLD DUE TO A BACK ORDER THE DEALERSHIPS ARE LIMITED TO ORDERING ONLY ONE MODULE PER WEEK AND THEREFORE NO ETA COULD BE GIVEN FOR MY VEHICLE'S REPAIRS. I CALLED THE CHRYSLER CORPORATE OFFICES AND WAS TOLD THAT THEY WOULD ATTEMPT TO EXPEDITE THE PART AND I COULD RENT A CAR AND SUBMIT MY BILL FOR "POSSIBLE" REIMBURSEMENT. THIS IS A FAILURE ON A NUMBER OF LEVELS THAT A COMPANY THAT IS NOW FLUSH WITH CASH AGAIN DUE TO A GOV'T BAILOUT HAS THE PARTS TO CRANK OUT NEW VEHICLES BUT WILL LEAVE PAYING CUSTOMERS WITH NO INFORMATION OTHER THAN TO "BE PATIENT". I WILL NOT ATTEMPT TO BUY AMERICAN AGAIN. BACK TO ACURA I GO! *TR

Mileage: 35,650

VEHICLE CRANKS BUT DOES NOT STARTS. PART NOT AVAILABLE. DEALER CLAIMS IS IN NATIONAL BACKORDER. VEHICLE WAS TOWED TO DEALER AND DIAGNOSED AS A DEFECTIVE TOTAL INTEGRATED POWER MODULE. OTHER 17 SIMILAR VEHICLES WAITING FOR SAME PART AT CHRYSLER JEEP DEALER REPAIR SHOP.

Mileage: 56,500

STARTED HAVING PROBLEMS STARTING MY JEEP ON AUGUST 13TH 2013. I TRAVEL TO ALL PARTS OF THE CITY AND IN SOME CASES FIND MYSELF IN AREAS THAT YOU WOULD MOST CERTAINLY NOT WANT TO BE STRANDED...BY THE END OF THE DAY, I FOUND MYSELF IN A BAD PART OF TOWN AND THE VEHICLE WOULD NOT TURN OVER...TOOK ABOUT 25 MINUTES TO FINAL START AND I GOT IT HOME. THE NEXT MORNING, THE SAME PROBLEM. WHEN I FINALLY GOT IT STARTED, I TOOK IT DIRECTLY TO THE DEALERSHIP....THERE IT HAS BEEN FOR ALMOST 4 WEEKS W/ NO REAL SOLUTION IN SIGHT..I AM TOLD IT MAY BE THE TIPM??? AND THAT THIS PART MAY NOT EVEN BE AVAILABLE THROUGH A 2ND OR 3RD PARTY MANUFACTURER THAT MAY BE GOING OUT OF BUSINESS?? WHERE DOES CHRYSELER STAND ON THIS??? SOUNDS LIKE THIS IS A HUGFE ISSUE THAT IS CROPPING UP AND NOBODY HAS ANY ANSWERS FOR THE HOW MANY THOUSANDS OF CONSUMERS W/ THE SAME ISSUE?? I PRAY IT DOESN'T PUT SOMEONE IN A COMPROMISING POSITION WHEREIN THEY ARE INJURED BY CIRCUMSTANCE THROUGH THIS ISSUE OR STRANDED W/ A HEALTH CONDITION THAT LEADS TO SOMETHING MORE???

Mileage: 46,000

DIAGNOSED AS TIPM PROBLEM (TOTALLY INTEGRATED POWER MODULE) CAR INITIALLY HAD PROBLEMS WITH HEADLAMPS AND WIPERS MALFUNCTIONING, THEN IGNITION WOULDN'T TURN OVER AND THEN WHEN IT FINALLY DID THE CAR COULD NOT BE TURNED OFF! BROUGHT CAR STRAIGHT TO JEEP DEALER AFTER IT WOULDN'T TURN OFF AND WAS TOLD IT WAS TIPM. THEY SAID PART WAS BACK ORDERED OVER A MONTH AND CAR CAN NOT BE DRIVEN IN THE MEANTIME. THIS IS A HUGE CONSUMER PROBLEM ACROSS THE COUNTRY WITH MULTIPLE MODEL JEEPS AND SEVERAL MODEL YEARS. THE PART IS IMPOSSIBLE TO GET AND I WAS EVEN TOLD A BOAT SANK AND THAT IT WHY IT IS BACK ORDERED NATIONALLY FOR MONTHS. LOOKING AT OTHER CONSUMER COMPLAINTS ONLINE THIS SHOULD BE A RECALL. CARS ARE NOT ABLE TO BE DRIVEN AND PEOPLE ARE WAITING MONTHS FOR THE PART. *JB

Mileage: 80,000

WENT TO START MY JEEP AFTER IT SAT FOR A FEW HOURS AND NOTICED EXTENDED CRANKING. IT DID FIRE UP AND I DROVE 65 MILES TO THE GYM. SAME EXTENDED CRANKING ISSUE WHEN I GOT OUT THE GYM AN HOUR LATER, BUT EVENTUALLY, STARTED AND I MADE IT HOME. DID THIS ONE MORE TIME FEW DAYS LATER AND THE FIRST MONDAY IN AUGUST IT WOULDN'T START WHEN I WENT TO LEAVE FOR WORK IN THE MORNING. TOOK MY WIFE'S VEHICLE O WORK AND SHE TRIED IT A FEW HOURS LATER AND IT FIRED RIGHT UP. BROUGHT TO LOCAL SHOP TO HAVE THEM LOOK AT IT SINCE THEY CAN SERVICE MY EXTENDED WARRANTY. AFTER A FEW DAYS THERE I WAS NOTIFIED THAT IT WAS HE TIPM AND THE PART WE ON ORDER, BUT WAS ON NATIONAL BACK ORDER FROM JEEP AND I WAS NUMBER 141 IN LINE WAITING FOR ONE. AS OF TODAY, 9/3/14, STILL NO PART AND STILL NO ESTIMATED DELIVERY OF SAID TIPM. I HAVE NOT BEEN ABLE TO DRIVE THE JEEP SINCE THEN BECAUSE IT IS UNRELIABLE TRANSPORTATION AND MY JOB REQUIRES ME TO TRAVEL UP TO 300 MILES PER DAY. HAVE NOW MADE TWO PAYMENTS ON A VEHICLE I CAN'T USE. *JB

Mileage: 39,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE TECHNICIAN STATED THAT BECAUSE THE CHECK ENGINE LAMP WAS NOT ILLUMINATED, THE VEHICLE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE MODULE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,600. *TR

Mileage: 59,600

ON THE WEEKEND OF 6/9/12, MY VEHICLE BEGAN GIVING STARTING PROBLEMS AND SHUTTING DOWN WHILE DRIVING. THE DEALERSHIPS SERVICE DEPARTMENT WAS CLOSED SO I HAD TO WAIT UNTIL MONDAY 6/11/12. I MADE SEVERAL ATTEMPTS ON THAT DAY TO HAVE THE VEHICLE CHECKED OUT BUT THE SERVICE DEPARTMENT KEPT GIVING ME A RUN AROUND. THE VEHICLE SPENT THE NIGHT AT THE DEALERSHIP AND WAS CHECKED THE FOLLOWING DAY. I RECEIVED A CALL THAT MY VEHICLE IS READY AND WAS INFORMED THAT A FLASH WAS DONE AND A NEW COMPUTER HAD TO BE ORDERED THAT'S WHY THE CHECK ENGINE LIGHT IS ON. LEFT THE DEALERSHIP AND THE VEHICLE SHUT OFF ONCE AGAIN WHILE DRIVING AND WHEN I ATTEMPTED TO RESTART IT WAS GIVING THE HARD START ONCE AGAIN. ON 6/16/12 THE VEHICLE WAS FULLY UN-OPERATIONAL AND HAD TO BE TOWED TO THE DEALERSHIP. IT SAT THERE UNTIL THE PART ARRIVED AND WAS INSTALLED. ON 6/21/12 I PICKED IT UP ONCE AGAIN IT'S SUPPOSE TO BE WORKING GREAT BECAUSE THE COMPUTER WAS REPLACED. LESS THAN AN HOUR LATER IT DID NOT WANT TO START AGAIN. I CARRIED IT BACK DOWN ON 6/22/12 AND ON THE WAY THERE THE VEHICLE SHUT DOWN. LATER THAT DAY FOUND OUT ANOTHER PART HAD TO BE ORDERED. 6/29/12 MY VEHICLE WAS READY AGAIN AND SAID TO BE WORKING GREAT AND IT WAS BECAUSE THE HARD START PROBLEM WAS FIXED BUT THE SHUTTING DOWN WAS NOT FIXED BECAUSE IT OCCURRED ONCE AGAIN ON 7/1/13 AND HAS BEEN HAPPENING CONSTANTLY FOR OVER A YEAR. *TR

Mileage: 33,085

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 641.

Mileage: 641

MULTIPLE ISSUES. IT BEGAN WITH THE KEY LESS REMOTE ENTRY NOT WORKING PROPERLY, NOT OPENING OR LOCKING THE CAR. I THEN BEGAN TO NOTICE THE CAR WOULD UNLOCK ITSELF OVERNIGHT (LUCKILY IT IS KEPT IN A GARAGE). MOVING FORWARD, WHEN I WOULD PUT THE KEY IN THE IGNITION, THE CAR WOULD START, I WOULD THEN PUT THE CAR IN REVERSE, AND IT WOULD IMMEDIATELY SHUT OFF, ALL POWER GONE. I WOULD HAVE TO SLAM THE CAR INTO PARK AND TRY AGAIN. MOST RECENTLY, I WILL PUT THE KEY IN THE IGNITION AND TURN THE CAR ON, UNFORTUNATELY, THE CAR NEVER TURNS ON, IT IDLES IN THE IGNITION PHASE JUST BEFORE IT TURNS ON. *TR

Mileage: 58,000

I BOUGHT A 2011 GRAND CHEROKEE FROM SHAVE JEEP IN THOUSAND OAKS, CA. THE VEHICLE STARTED TO MALFUNCTION WITHIN DAYS AFTER PURCHASE. IT WOULD SEIZE UP, USUALLY AT HIGHWAY SPEED, STALL OUT, THUS LOSING POWER STEERING AND BRAKES. I BROUGHT THE CAR IN FOR SERVICE ABOUT 8 TIMES UNTIL I ALMOST GOT HIT BY A BIG RIG ON THE HIGHWAY AT NIGHT WHEN MY CAR DIED. THE CONSTANT ENGINE LIGHT READING WAS A CAMSHAFT POSITION SENSOR. CHRYSLER TECHS ATTEMPTED TO RESOLVE THE PROBLEM WITHOUT ANY LUCK. UNFORTUNATELY THE DEALER SWAPPED OUT CARS WITH ME AND I FOUND OUT THEY SOLD THIS VEHICLE WITHOUT TELLING THE NEW OWNERS OF THE MAJOR MECHANICAL PROBLEMS. *TR

Mileage: 7,100

ENGINE STARTS AFTER KEY FOB IS BUMPED. MY GARAGE IS INSIDE MY HOUSE. WE COULD DIE FROM CARBOM MONOXIDE POISING REPORTED TO DEALERSHIP THEY SAID NOTHING COULD BE DONE.MAYBE MY ATTORNEY CAN DO SOMETHING. *TR

Mileage: 18,302

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AT ENGINE START-UP. THE CHECK ENGINE WARNING LIGHT ILLUMINATED, CAUSING THE VEHICLE TO HESITATE TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE. THE DEALER REPLACED THE STARTER CYLINDER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CHECK ENGINE WARNING LIGHT CONTINUED TO ILLUMINATE AND FLASH SPORADICALLY. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 25,000. UPDATED 12/06/12*LJ THE DEALER REPLACED THE CAM SENSOR, FUEL PUMP, CYLINDER HEAD AND IGNITION SWITCH. THE REPLACEMENT OF THE FUEL PUMP, DID NOT RESOLVE THE ISSUE. UPDATED 12/06/12

Mileage: 16,000

OUR 2011 JEEP GRAND CHEROKEE HAS EXHIBITED MULTIPLE INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA). IT HAS OCCURRED TO MY WIFE, ONE OF OUR SONS WHO IS AND AEROSPACE ENGINEER AND MYSELF ON DIFFERENT DAYS AT DIFFERENT SPEEDS AND LOCATIONS. I PERSONALLY HAVE EXPERIENCED IT ON TWO OCCASIONS, ONE OF WHICH CAUSED A MINOR ACCIDENT AS I WAS BACKING OUT OF A PARKING SPACE, WITH MY FOOT ON THE BRAKE PUT THE CAR IN DRIVE AND IT LUNGED FORWARD OF ITS OWN ACCORD, THERE WERE TWO OTHER PEOPLE IN THE CAR AND A WITNESS OUTSIDE THE CAR WHO REPORTED IT JUST LUNGED AND THE BRAKE LIGHTS WERE STILL ON. CHRYSLER INSPECTED THE CAR, FOUND NOTHING AND HAS CLOSED THE CASE. I CALLED CHRYSLER AND ASKED THAT WE DISCUSS THE ISSUE THEY SAID THEY FOUND NOTING, FIXED NOTING AND THUS THE CASE IS CLOSED. SO THEY ARE CALLING THREE PEOPLE BOLD FACE LIARS AND MY CONCERN IS THEY DID NOT FIND ANYTHING SO THE CAUSE OF THE PROBLEM STILL EXISTS AND CAN HAPPEN AGAIN AND MY WIFE IS AT RISK EVERY TIME SHE GETS IN THE CAR. THERE ARE OVER 1,000 COMPLAINTS ON VARIOUS FORUMS ABOUT SUA INSTANCES ON JEEP CHEROKEES, CHANNEL 7 NEWS EVEN DID A SEGMENT ON IT A FEW YEARS BACK. CAN YOU PLEASE HELP AT ALL ON THIS ISSUE? THANK YOU. *TR

Mileage: 23,300