2011 JEEP GRAND CHEROKEE Fuel/propulsion System Problems

To whom it may concern My 2011 jeep grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine Even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too Please help me Thank you for your time

Vehicle is stuttering and stalling out due to the computer being broke

Fuel Cap recovery error light comes on and when taken to the dealership and diagnosed they replaced the fuel cap twice in 2 years. Still presenting the same problem. Engine Rocker arm and camshaft failure on 3.6L V6 Pentastar engine. Stability control problem when driving on rough highway roads at highway speeds makes the vehicle over correct in a left or right direction out of lane almost causing accidents. New shocks & struts, and check of the stability control systems has not corrected the problem

There’s a recall on jeep that causes the jeep to stall while driving which could result in a crash or injury . There’s no recall on my jeep though and it’s doing exactly what the recall is for the other jeeps . I’ve taken it too three different spots including jeep and they don’t know what’s wrong with it.

Greetings, after 3 dealership attempts to correct the TIPM - NHTSA 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power steering did I realize the vehicle had stalled. Are there any remedies afforded to me at this point from Chrysler? The vehicle has only 124,000 miles. I've been extremely lucky that I haven't crashed or injured another party to date, but I fear it could happen at any time since this is my only transportation to and from work.

My car has had recall for over 2 years I’ve contacted multiple dealers to get it replaced no one has gotten to me and my car has been stalling while driving my most recent problem was I was driving on the highway and my car decided to stall and a 18 wheeler was coming behind me and it almost lead I to a wreck that could have cost me my life also my check engine light has come on a thousand times and every problem that it shows on the scan tool I get fixed which lead to me getting 5 tune ups last year and 2 this year because the code shows I need a tune up but it’s something deeper than what is being showed I paid 12k for my vehicle and I have spent double that in price trying to get it fix

The vehicle randomly shuts off as I’m driving. It happened about a month ago on a very busy highway and then again today on a major street in my hometown. I’ve taken it to the shop twice and they cannot duplicate the issue or find a problem with it. I’m nervous it’s going to shut off at the wrong time and something bad happen. I don’t know what to do.

Fuel System failure. Decelerating to a stop or turn and vehicle stalls out. Already had the recalls processed which took months of being on a list. PCM then fails. and because of chip shortage in 2022, couldnt get the car repaired. Finally get the part in and mechanic installs it only to find out the fan, because it sat so long failed too. So after 3 fans (this vehicle takes a special fan) we finally got the right one (mechanic) and he installed it. Got car back and we had another stall out after 4 days of having the car returned. Called Chrysler Recall and escalated to a technician. The stall happens when you are actively driving it.

Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically… just has been a complete nightmare trying to diagnose

Carbon like smell entering cabin, engine stalling, and check engine light on. Ginn Chrysler Dodge Jeep Ram in Covington Georgia stated they performed the recall repairs for the fuel relay wiring harness in June 2022 and the brake booster recall fix last week. The break booster recall is still showing unrepaired, and the stalling, fumes entering the inside of the Jeep is worse. The Jeep did not have a check engine light show up until after it left the CDJR service center. Due to dispute with the dealership that sold the vehicle putting an extended warranty in the paperwork, that I was not provided in writing yet its cost was added to the Jeep, the CDJR service center claimed the Jeep required $5700 worth of work to its HEMI V8 5.7L engine but they could not begin the work until I consented to the warranty providers $450.00 fee to teardown the engine for further diagnostics. I could not consent to something I was not provided it writing, so the Ginn CDJR refused to move forward and claimed they performed the last recall repair. They have refused to provide repair records and invoices. They also stated the Jeep is "driveable" when notifying me they would not fix it. Three weeks prior, as it was in their service center for three weeks, the service center instructed me not to drive it.

Aloha i have a 2011 jeep grand cherokee that is over heating. It started when leading up to the recall for a fuel pump relay. The part didnt really exist is what the dealership mention. They would put an order in for the part but it took almost 2 months for it to come in then they put the part in jeep has never drove the same. I pulled up the code P0443 evap system I change that checked codes still had code n problem. I'm running out of option n money about to give up. Pls help is possible would like to jus get another vehicle but I spent mosr of my funds trying to find the jeep smh. Help

Driving for 2 mins . Came up on a red light stopped after turning green my jeep stalled

The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. It occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. Occasionally it will occur at a stop sign and a few times it has occurred in traffic. It can be restarted by putting it in Neutral or Park. It has been doing this ever since I purchased the vehicle in 2017 with 68,000 miles on it. It now has 195,000 miles and the stalling has become more frequent. I hoped the recall for the fuel relay would fix it, but it has not. I have read that it is a TIPM problem. There are several hundred similar complaints on the NHTSA website. The problem is discussed in Jeep forums on the web. This is a serious safety issue because of potential rear-end collisions. Why won't Jeep or NHTSA address it?

When you turn a corner the engine shuts off. All the electronics still work (like radio, and lights) but you have no power stearing it is manual. You have to coast to the side of the road and put the truck in park and restart it. This has been recalled and fixed a few times and it is still happening and Jeep will not do anything to fix the problem. They want to duplicate the issue but you can not. This happens whenever it wants to - there is no rhyme or reason why it happens and you cannot duplicate it. I've taken notes every time it happens, (gas gage at where, weather, time of day, where I was going, how long I drove the truck) nothing matters, it just happens when it happens. So far now it is happening at least 1 time a month since December 2021. And I have called Jeep every time and reported the incident. I have a case number but they will not fix it or send out a new recall.

Recall 14V5300 - replacing fuel pump relay to prevent vehicle not starting and stalling was performed in November 2021. It has not solved the problem. Th Grand Cherokee still does the same thing. I replaced the relay that was replaced in the recall. No help. Chrysler Corp. did not fix the problem. A new recall needs to happen. This Grand Cherokee has stalled slowing down to come to a stop and when slowing down to turn at an intersection. This is very dangerous. It could cause an accident at the intersection. This recall needs to be revisited or a new recall needs to happen to solve this problem. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jeep stalled out in traffic. Just died on the road.

my vehicle keeps shutting off when I make a turn - I lose all power - I have no warning at all that this is about to happen - the radio and headlights stay on (no steering at all so I have to struggle to turn the wheel since I am in a turn when this happens) and I have to coast over to the shoulder to put the vehicle in park and start it up again. This truck has been recalled for this problem several times already and repaired several times already and it just keeps happening. I am going to get in a car accident one of these times. It is the Pump relay that is not working.

While driving the vehicle it will with no indication shut off and stop running. Its very scary and dangerous. I have taken it to the dealership and they told me the car is just old and have pressured me to buy a new car.

I contacted Keffer Jeep Chrysler in Charlotte, NC when I received the recall notice. This dealer ship has a poor service department and they almost never answer calls but use the voice recorder for messages. I left two messages regarding the recall but never received a return call. Today I tried again and got the voice mail again, so called through the manager's line and finally spoke to someone in service. At first they were very helpful, but when I mentioned the recall it changed and I was informed that it would be more than two months before they could arrange to make the recall repairs (the end of November). I have encountered this before where dealers do not feel that they are properly compensated for recall work and thus try to shift off to another dealer through delays. I am now going to find another dealer, but felt that the impact of the NTSB recall safety measures is being impaired by the conduct of Keffer. The recall is very clear that this defect is dangerous and thus I have not used my Jeep Cherokee pending getting the recall addressed. Thank you for your help in curing this problem for the public at large.

My 2011 jeep grand Cherokee has a stalling problem when i am driving down the road and it locks up my steering and brakes and is very dangerous and i can not find the fix and it already has the external fuel pump relay recall and it still dies and my dealership in town doesn’t know what to do either and i’m still on the hook 9k for the jeep

In March 2021 my wife’s 2011Jeep Grand Cherokee was at Naples Chrysler-Jeep for a stalling problem where while driving, the car’s engine would stop while moving in traffic. Power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem. Once the car coasted to a stop, my wife was able to put the car in park and restart the car. This happened 4 or 5 times before taking it in for maintenance. After 2 weeks looking for a problem, they replaced a fuel pump relay in the TIPM. Again, in late July the car repeated the stall while driving 2 times. The car is currently at Naples Chrysler Jeep where techs are trying to duplicate the problem with no success. No codes came up during computer testing. We are reluctant to drive the vehicle if the technicians can’t locate and fix the problem before returning the car to us. Because of the sudden nature of the stall, we fear we could crash causing serious injury or death.

I received notice of the V62 Fuel Pump Relay recall more than a year ago. It sounds like this is a serious safety issue, especially since I do much hwy. driving, & the Jeep could stall at any time. The local dealership, Brubaker @ 1020 Lititz Ave, Lancaster PA 17602 continues to tell me they can't get the part. Can you help me resolve this serious safety issue ?

MY CAR DIED WHEN I WAS GOING AROUND THE CORNER HOLY [XXX], AND NO WARNING LIGHTS OR NOTHING CAME I LOST ALL POWER STEERING RAN OFF THE ROAD AND CAME ABOUT AN INTEREST IN HITTING THE TREE BECAUSE THERE'S THIS RECALL ON MY JEEP AND I CALLED TO GET IT FIXED AND I'M ON THE WAITLIST IT'S OVER TWO YEARS LONG AND I NEED HELP GETTING THIS FIXED BECAUSE IT'S CAUSING MY CAR TO DIE ALL THE TIME UNEXPECTEDLY. IT HAS DIED SEVERAL TIMES DUE TO THIS RECALL. (RECALL RELATED INCIDENT) TS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 153,000

OIL COOLER LEAK, LEAKING OIL DOWN BACK OF ENGINE, ONTO SKID PLATE. PARTS ARE ON NATIONAL BACKORDER. FAILURE IS A COMMON ISSUE THAT SEEMS TO OCCUR WITH THE POOR MANUFACTURING OF THE COOLER PLUG.

Mileage: 116,000

THE SAFETY RECALL FOR THE FAULTY FUEL RELAY PUMP HAS BEEN FIRST IDENTIFIED IN 2019, AS OF TODAY FEB 2021 THE DEALER HAS STILL NO DATE FOR THE AVAILABILITY OF THE PART NOR AN INSTALLATION DATE TO REMEDY THIS SITUATION.

CITYAUTOPARK DEALER LOCATED IN BURLINGTON,NJ, UNWILLING TO RESOLVE 2 SAFETY RECALLS ON MY VEHICLE. FOR A SEVERAL MONTH IGNORED MY REQUEST BASED ON UNAVAILABILITY OF NEEDED PARTS, MEANWHILE SENDING ME A POSTCARDS WITH URGENT SAFETY RECALLS.THIS KIND OF SERVICE IS NOT ACCEPTABLE, ESPECIALLY WHEN IT CONCERNING PUBLIC SAFETY. RECALLS ON MY VEHICLE 1.BRAKES; 2.FUEL SYSTEM. I HOPE YOU WILL HELP ME TO RESOLVE MY PROBLEM WITH THIS IGNORENT CUSTOMER SERVICE. THANK YOU.

WHEN STARTING THE VEHICLE THE MILEAGE JUMPS HIGHER THAN WHAT THE ACTUAL MILEAGE IS. PROBLEM WITH THE SUSPENSION.

ON MORE THAN 1 DOZEN OCCASIONS MY JEEP HAS STALLED WHILE DRIVING ANYWHERE FM 20 TO 40 MILES AN HOUR. I LOST STEERING CONTROL AND BRAKES WHILE THE REST OF GAGES STAYED ON. AFTER THE FIRST FEW TIMES I FIGURED OUT I COULD THROW IN NEUTRAL , HIT THE IGNITION BUTTON AND IT STARTS RIGHT BACK UP. CHRYSLER JEEP TOLD ME THIS WAS A "RELAY " RECALL FOR OVER 1 1/2 YEARS THAT THEY HAD NO REPAIR FOR. SO THEY JUST KEPT REPLACING TRHE PART. I WOULD GET ANYWHERE FM 2 WKS TO FEW MONTHS WITH THE "NEW, BAD PART" THE REALL REPAIR CAME IN LAST WEEK. AFTER REPLACING IT, I MADE IT 2 DAYS BEFORE I STALLED AGAIN. THIS TIME ON AN EXIT RAMP DOING 30 MILES AN HOUR AROUND A SHARP TURN .I (AND MY 13 YEAR OLD SON) WENT OFF THE ROAD INTO A DITCH. I HAD TO USE 4 WHEEL DRIVE TO GET OUT. I CASUED MINOR F=DAMAGE ASWELL. THIS TIME! I KEEP TELLING THEM IT;S ONLY MATTER OF TIME BEFORE I DIE OR KILL SOMEONE WHEN THIS STALL HAPPENS. I HAVE HAD A RENTAL OR BEEN WITH OUT A CAR FOR AT LEAST 5 WEEKS OF THIS LAST YEAR ALONE FOR THIS RECALL FAILURE. I LOOK ONLINE AND THERE ARE HUNDREDS OF WEBSITES AND LINKS TO JEEP GRAND CHEROKEES THAT HAVE DONE THIS. HOW MANY PPL HAVE TO WREAK OR DIE TO GET SOMEONES ATTENTION?? I HAVE FILED THIS COMPLAINT A FEW YEARS AGO.

Mileage: 120,000

FOR THE PAST FEW WEEKS, MY 2011 JEEP GRAND CHEROKEE HAS BEEN STALLING WHILE DRIVING. THE FIRST TIME IT HAPPENED, I WAS IN A LINE OF TRAFFIC, HAD JUST COME A UP A HILL, I PRESSED THE GAS PEDAL, MY CAR BUCKED, AND THEN MY CAR "STALLED". THANKFULLY, WE KEPT COASTING, BECAUSE, LIKE I SAID, WE WERE IN A LONG LINE OF TRAFFIC GOING 50 MPH ON A MAJOR ROAD. I PULLED OVER, SHUT MY CAR OFF, TURNED IT BACK ON, AND WAS ABLE TO DRIVE US THE TWO MILES TO GET BACK HOME. I NO LONGER FEEL SAFE DRIVING MY TWO CHILDREN IN MY GRAND CHEROKEE, THEREFORE MY HUSBAND HAS BEEN DRIVING MY CAR AND I'VE BEEN DRIVING HIS. SO FAR THIS WEEK, THE GRAND CHEROKEE HAS STALLED SIX TIMES WHILE MY HUSBAND IS DRIVING, USUALLY WHILE HE IS ACCELERATING TO GET ONTO THE HIGHWAY. THERE IS A RECALL ON THE GRAND CHEROKEE; 19V-813, WHICH DESCRIBES A FAULTY FUEL PUMP RELAY. HOWEVER, THERE IS NO FIX AVAILABLE THROUGH JEEP. WE HAVE CONTACTED SEVERAL AUTHORIZED JEEP DEALERS IN THE OUR AREA AND NO ONE WILL OFFER ANY ASSISTANCE THAT RELATES TO THE RECALL. I BELIEVE THAT THE PROBLEM IS NOT JUST THE FUEL PUMP RELAY, BUT THE TOTALLY INTEGRATED POWER MODULE OR TIPM. I'M HAVING NUMEROUS OTHER ELECTRICAL PROBLEMS WITH MY GRAND CHEROKEE, BUT NONE THAT POSE SUCH A SAFETY HAZARD AS THE STALLING. I HAVE BEEN READING OTHER GRAND CHEROKEE OWNER COMPLAINTS, AND MANY SITE THIS IS THE PROBLEM, STATING THAT THEY HAVE HAD THEIR FUEL PUMP RELAY FIXED, BUT THEUR CAR IS STILL STALLING. MY OTHER CAR PROBLEMS ARE AS FOLLOWS, WHICH POINT TO THE TIPM: WHILE KEY FOB IN WITHIN VEHICLE, DASH STATING KEY ISN'T IN CAR OR FOB IS DAMAGED, CAR TURNS ON BUT SHUTS BACK OFF QUICKLY ON ITS OWN, THE A/C ONLY WORKS ON THE PASSENGER SIDE OF THE CAR, THE TIRE PRESSURE LIGHT BLINKS CONSTANTLY THOUGH PRESSURE IS FINE, THE "SERVICE 4 WHEEL DRIVE" WARNING COMES ON WHILE DRIVING, BUT SHUTS OFF WHEN CAR IS TURNED OFF, AND CHECK ENGINE LIGHT COMES ON AND OFF.

Mileage: 146,867

IT'S STALLING AND SOMETIMES DON'T START AND CUTS OFF WHEN YOU COMING TO A STOP

Mileage: 177,000

VEHICLE HAS BEEN UNDER RECALL SINCE DECEMBER 2019 WHICH I HAVE TRIED SERVICING MANY TIMES BUT KEEP BEING TOLD NO PARTS ARE AVAILABLE. SO I HAVE BEEN DEALING WITH THE CAR EITHER NOT STARTING THE FIRST TIME OR EVEN AT ALL, STALLING RIGHT AFTER STARTING AND STALLING WHILE IN MOTION. MY JEEP HAS STALLED WHILE DOING 70 MPH ON THE HIGHWAY, LEAVING ME IN A PANIC TO TRY TO GET TO SIDE OF THE ROAD AS FAST AND AS SAFE AS POSSIBLE. MY JEEP HAS STALLED AT A INTERSECTION WHERE OTHER CARS HAD TO GO AROUND ME, IT HAS STALLED SEVERAL TIMES WHILE DRIVING ANYWHERE. THE BREAKING POINT FOR ME WAS THAT ON 6/11/2020 I WAS DRIVING DOWN A BUSY STREET IN THE CITY DOING 50MPH AND MY JEEP STALLED OUT AND THE ONLY THING I COULD DO WAS GET INTO THE MIDDLE TURN LANE, I HAD CALLED MY MOM THROUGH MY BLUETOOTH IN THE CAR TO LET HER KNOW I WAS STUCK AND NEEDED HELP SINCE I HAD MY TWO SMALL CHILDREN WITH ME, AS WE WHERE TALKING A CAR CAME INTO THE TURN LANE ALMOST HITTING ME HEAD ON AT 50MPH. MY MOM HEARD US ALL SCREAM AS WE THOUGHT WE WHERE GOING TO GET HIT. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP SINCE THAT DAY AND I AM STILL HAVING PROBLEMS WITH IT STALLING WHILE I'M DRIVING! (RECALL RELATED INCIENT) TS

Mileage: 146,472

OUR JEEP CONTINUES TO STALL WHILE BEING DRIVEN, MAKING IT VERY UNSAFE AS THE POWER STEERING AND POWER ASSISTED BRAKES STOP WORKING WHEN THE ENGINE STALLS. THIS IS THE SUBJECT OF SEVERAL RECALLS, MOST RECENTLY V62/NHTSA 19V-813 ISSUED A YEAR AGO. WHAT IS HAPPENING TO CORRECT THIS DANGEROUS FAULT WITH OUR JEEP. WE HAVE EXPERIENCED MULTIPLE STALLS SINCE 2015 FAILED RECALL AND THEY CONTINUE TO THIS DATE, ALWAYS WHILE BRAKING AND MOSTLY WHILE ALSO TURNING TO THE RIGHT. *LN*JB

Mileage: 123,500

VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.

Mileage: 65,000

WHEN DRIVING MY VEHICLE I LOST ALL ENGINE POWER, I NO LONGER HAD CONTROL OF THE VEHICLE.LUCKILY I WAS DRIVING IN A PARKING LOT AT THE TIME AND GOING AT A RELATIVELY SLOW RATE OF SPEED SO I WAS ABLE TO PULL OVER AND SHUT THE CAR DOWN. I TRIED TO START THE CAR AGAIN AND IT DID START ON IT'S OWN. THE CAR CONTINUALLY STALLS DURING START UP AND HAS NOW STARTED TO STALL AND SHUT DOWN WHILE DRIVING. I BROUGHT IT TO AN AUTO BODY SHOP WHERE THEY INFORMED ME I HAD A FAULTY FUEL PUMP WHICH I THEN DISCOVERED WAS RECALLED BY JEEP. WHEN I TRIED TO BRING THE JEEP TO AN AUTHORIZED DEALER TO HAVE IT REPAIRED THEY INFORMED ME THAT THEY DID NOT HAVE THE PART, IT HAD NOT BEEN MADE AVAILABLE TO THEM. THIS WAS THE SAME WITH 2 OTHER DEALERSHIPS I CALLED. I ALSO CALLED THE CORPORATE NUMBER AND WAS TOLD THE PART WAS NOT YET AVAILABLE AND THEY WOULD NOT ASSIST ME WITH A RENTAL OR LOANER VEHICLE WHILE WAITING FOR THE PART. (RECALLRELATED INCIDENT) TS

Mileage: 133,000

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.

Mileage: 141,000

2011 JEEP GRAND CHEROKEE HAS A RECALL (FCA# V62) NHTSA RECALL # 19V-813 FOR A FUEL PUMP RELAY. PER THE RECALL, FAILURE OF THE RELAY CAN RESULT IN A STALL AND A NO-START CONDITION. JEEP (FCA) DOES NOT HAVE A FIX FOR THIS PROBLEM AND BECAUSE OF THIS MY JEEP EITHER WILL NOT START OR STALLS WITHOUT WARNING. JEEP DEALER AND FCA ARE NOT OFFERING ANY RESOLUTION. WHAT OPTIONS DOES THE CONSUMER HAVE IN THIS CASE. PLEASE ADVISE.

Mileage: 67,100

THIS COMPLAINT IS IN REGARDS TO SAFETY RECALL V62 WHERE THE FUEL PUMP RELAY CAUSES A STALL WHILE THE VEHICLE IS IN MOTION. MY CAR HAS REGULARLY BEEN STALLING WHILING I'M DRIVING IN TRAFFIC FOR WELL OVER A YEAR. I HAVE BEEN IN TOUCH WITH FCA SEVERAL TIMES TELLING THEM OF THE RISK I AM IN ON A DAILY BASIS AND ASKING ABOUT WHEN PARTS WILL BECOME AVAILABLE FOR THIS RECALL. IT HAS BEEN ALMOST A YEAR SINCE THE RECALL HAS COME OUT WITH NO PROGRESS. THE STALLING HAS ALMOST CAUSED SEVERAL ACCIDENTS AND HAS PUT ME IN HARMS WAY EVERY TIME I DRIVE; I AM CONSTANTLY MANEUVERING TO AVOID A COLLISION AND THE ONLY REASON AN ACCIDENT HASN'T HAPPENED YET IS BECAUSE OF HOW OVER DEFENSIVE I HAVE TO BE WHILE OPERATING THE VEHICLE. FCA EVEN TRIED DOING A TEMPORARY FIX BUT THE CAR STALLED WITHIN 24 HOURS OF THIS ATTEMPT. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS WHENEVER I'M OPERATING THIS VEHICLE. NOTE, BELOW YOU ASKED FOR A DATE OF WHEN THIS HAPPENED; IT HAPPENS ALMOST DAILY FOR WELL OVER A YEAR. I PUT TODAY'S DATE BECAUSE THIS IS THE MOST CURRENT DATE THAT THE VEHICLE STALLED WHILE I WAS DRIVING IN TRAFFIC AND NEARLY MISSED BEING HIT BY A CAR COMING UP BEHIND ME AT A VERY HIGH RATE OF SPEED. I AM STILL SHAKING FROM THE NEAR MISS OF BEING HIT AND SERIOUSLY INJURED.

THE LEATHER COVERING ON THE DASHBOARD SHRANK, CRUMPLED AND WRINKLED POPPING THE AIR VENT COVERINGS OUT. THE PROBLEM NOT ONLY RESTRICTS AIR FLOW (DEFROSTING, ETC) IT ALSO MAY PREVENT THE DEPLOYMENT OF AIRBAGS. IT LOOKS HORRIBLE AND DECREASES THE VALUE OF MY CAR, BUT IT PRESENTS SAFETY ISSUES. THE COMPANY HAS ACKNOWLEDGED THE PROBLEM AND APPROVED MY VEHICLE FOR REPAIR, BUT THEY HAVE ALSO RESTRICTED THE NUMBER OR REPAIR KITS AVAILABLE AND I HAVE BEEN WAITING FOR MONTHS AND AM TOLD IT COULD BE MONTHS MORE. THEY WILL NOT GIVE A DATE.THIS WAS A MANUFACTURING DEFECT. I NEED IT TO BE FIXED AND THEY HAVE DELIBERATELY RESTRICTED THE NUMBER OF PARTS AVAILABLE TO CUSTOMERS WITH DEFECTIVE AUTOMOBILES. IN ADDITION, MY VEHICLE HAS A FUEL PUMP RELAY RECALL. THIS PART HAS ALSO NOT BEEN AVAILABLE FOR MONTHS AND HAS NO PREDICTED DELIVERY DATE. I DON'T BELIEVE IT IS ACCEPTABLE TO ACKNOWLEDGE THE ISSUES, THEN DELIBERATELY SLOW PRODUCTION OF THE PARTS REQUIRED FOR REPAIRS. BOTH THE DEALERSHIP AND FCA CUSTOMER SERVICE SAY THAT THERE IS NOTHING THEY CAN DO FOR ME. OBVIOUSLY THIS ISSUE NEEDS TO BE ADDRESSED AT A HIGHER LEVEL, BUT THERE IS NOT AN OPTION FOR THAT IN THE PHONE TREE. I NEED MY CAR FIXED.

Mileage: 130,000

FOR THE LAST MONTH THE VEHICLE HAS STALLED WHILE DRIVING AND IN SOME CASES WOULD NOT START. I RECENTLY DISCOVERED THAT THERE IS A SAFETY RECALL V62 FUEL PUMP RELAY PROBLEM IN THE MODEL. I HAVE BEEN TOLD THAT THE FIX FOR THIS PROBLEM WILL NOT BE AVAILABLE UNTIL DECEMBER. I USE THE CAR DAILY AND FOR LONG TRIP AND FEAR IT IS A SAFETY HAZARD. CHRYSLER RECOMMENDS BRING THE CAR IN FOR A TEMPORARY FIX WHICH IS WORRISOME.

Mileage: 108,000

JEEP STALLS WHILE DRIVING DOWN THE ROAD AND HUGE SAFETY CONCERN FOR MY DAUGHTER. IT ALSO DOES NOT START ALL THE TIME UNTIL YOU TRY IT 3 TIMES. IT STALLS WHEN VEHICLE IS IN MOTION AND I UNDERSTAND THERE IS A RECALL FOR THE FUEL RELAY THAT IS CAUSING THIS BUT NO FIX. I WAS SENT TO DEALER WHO PUT NEW PART ON FOR THE TIME BEING UNTIL FIX IS AVAILABLE BUT IT DID NOT MAKE A DIFFERENCE. STALLED THE NEXT DAY WHILE TURNING OFF OF BUSY ROAD AND A TRUCK WAS BEHIND ME AND COMING TO THE CORNER I LOST USE OF POWER STEERING WHICH ALMOST CAUSED A CRASH. THIS RECALL HAS BEEN UNREPAIRED FOR AN UNACCEPTABLE AMOUNT OF TIME.

Mileage: 105,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 THE VEHICLE SUDDENLY STALLED AND LOSS AUTOMOTIVE POWER CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE VEHICLE WAS TOWED AWAY AND NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN LOCAL DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE WAS RELATED TO THE NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 191,000. *BF*AS - (RECALL RELATED INCIDENT) TS

VEHICLE DIED WHILE DRIVING 8/21/2020 ON HWY 68 AND AT HWY 74 AT 27265 NC WHILE DRIVING 45 MPH THROUGH A CONSTRUCTION ZONE. HAD IT TOWED OFF THE ROAD TO ME HOUSE THEN TOWED TO THE DEALER. COULD NOT GET IT OFF THE ROAD DUE TO CONSTRUCTION. HAD TO LEAVE IT IN THE ROAD UNTIL FLAT BED SHOWED UP. ENGINE BEGAN TO SHUTTER THEN STOPPED. WOULD NOT RE-START AT ALL. SOMETIMES WOULD START LIKE IT WAS ONLY RUNNING ON 1 OR 2 CYLINDERS BUT THEN WOULD NOT CUT OFF ALL OF THIS HAPPENED DURING 5 O"CLOCK TRAFFIC.FILLED A COMPLAINT EARLIER ON THIS VEHICLE ABOUT STARTING ISSUES EXACTLY LIKE THIS. THE RECALL ON THIS ISSUE HAS NOT BEEN RESOLVED BY JEEP BEEN WAY TO LONG FOR THEM TO RESOLVE THIS ISSUE. IT IS AT THE DEALER AND I ASSUME IT WILL COST ME A PRETTY PENNY BY THE TIME IT IS DONE. THEY SEEM TO ALWAYS FIND A WAY TO GENERATE A BILL EVEN ON A RECALL. I AM SO TIRED OF DEALING WITH JEEP. THIS OEM SHOULD NOT BE ABLE TO LET THIS GO THIS LONG. I WORK FOR VOLVO ANOTHER OEM COMPANY AND WHEN WE HAVE A MQR (QUALITY ISSUE) IT IS THE TOP OF THE LIST TO BE RESOLVED AND DELIVERED TO THE CUSTOMER. I QUESS IT TAKES INURY OR LOSS OF LIFE AND A LAW SUIT TO GET IT TO HAPPEN.

Mileage: 123,000

VEHICLE HAS STALLED A NUMBER OF TIMES ALSO HAS FAILED TO START MANY MANY TIMES. VEHICLE HAS STALLED ON CITY ROAD BELOW 50 MPH HAD TO PULL OFF AND ATTEMPT TO RE-START. HAS STUMBLED ON HIGHWAY A NUMBER OF TIMES. HARD START SETTING STILL IS A COMMON ISSUE UNDER MANY CONDITIONS. THE SO CALLED FIRST RECALL PLACING AN EXTERNAL FUEL RELAY HAS BEEN DONE DID NOT FIX ANYTHING. THIS VEHICLE IS A HAZARD IN MANY WAYS. IF IT FAILS IN A BAD LOCATION IT COULD LEAD TO LOS OF LIFE OR INJURY. ALSO IF THE NEED TO START THE VEHICLE AT A MOMENTS NOTICE IS NEEDED, IT WOULD BE AN ISSUE IN MOST CASES. I FIND IT UNACCEPTABLE THAT JEEP HAS NOT REPAIRED THIS ISSUE. WILL IT TAKE LOSE OF LIFE OR INJURY TO FORCE THEM TO REPAIR THE ISSUE??? I HAVE RECEIVED NOTICE OF THE RECALL MANY MANY MONTH AGO, SOLUTION IS STILL LISTED AS NO SOLUTION.

Mileage: 120,000

I AM JUST WRITING TO COMPLAIN THAT 8 MONTHS AFTER RECALL 19V-813 WAS RELEASED THERE IS STILL NO FIX. MY WIFE'S CAR RANDOMLY STALLS ON HER AND IT'S NOT SAFE. WE KNOW HAVE OUR FIRST CHILD DUE IN SEPTEMBER AND SHE'S TERRIFIED TO HAVE TO DRIVE HER ANYWHERE AS HER JEEP IS HER ONLY MEANS OF TRANSPORTATION.

Mileage: 110,000

FOR THE LAST COUPLE OF MONTHS I HAVE EXPERIENCED HARD STARTING. I BELIEVE THIS IS DUE TO THE RECALLED FUEL RELAY.THE RECALL IS FROM NOV 14,2019 MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813. LAST NIGHT THE VEHICLE JUST STOPPED AFTER STARTING IT WHILE SITTING AT A GAS STATION. IT APPEARS THAT THE PROBLEM IS GETTING WORST. UP UNTIL NOW, THIS HAS ALWAYS BEEN A RELIABLE VEHICLE. WHICH IS REALLY NEEDED BECAUSE OF THE SHIFT I WORK, (2ND) , AND THE DISTANCE OF MY COMMUTE. ANY HELP WOULD BE APPRECIATED. THANKS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Mileage: 67,570

MY VEHICLE HAS RANDOMLY TURNED OFF ON ME TWICE DURING MODERATE TO HEAVY BRAKING. THE FIRST TIME WAS ON 8/20/2019 AND THE SECOND TIME WAS ON 12/3/2019. I BELIEVE MY ISSUE IS RELATED TO RECALL V62 AND I AM VOICING MY DISPLEASURE IN THE AMOUNT OF TIME IT IS TAKING FIAT CHRYSLER TO DESIGN A REMEDY. THIS RECALL IS ACTUALLY RECALLING A PRIOR RECALL, SO I WOULD SCRUTINIZE THE ENGINEERING TEAM THAT THEY CAN ACTUALLY COME UP WITH A SUFFICIENT REMEDY, BUT I SUPPOSE THAT'S NOT MY POINT. MY POINT IS MY VEHICLE AND OVER 500,000 ADDITIONAL VEHICLES ARE ON THE ROAD WITH A PROBLEM THAT IS EXTREMELY HAZARDOUS WITH NO ETA IN SIGHT. (RECALL RELATED INCIDENT) TS

Mileage: 140,000

JULY 2019--CAR REFUSED TO START WHILE 600 MILES AWAY FROM HOME--STATIONARY NOVEMBER 2019 FUEL PUMP FAILED ON THE INTERSTATE--DRIVING 70MPH 2020 CAR FAILS TO START INTERMITTENTLY WHILE STATIONARY. ISSUES LIKELY CAUSED BY A FUEL PUMP RELAY. FITS SYMPTOMS OF RECALL FOR WHICH THERE IS YET NO REMEDY: OV 14,2019 MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING

Mileage: 121,000

MANUFACTURER HAS FAILED TO REMEDY RECALL V62 (NHTSA RECALL NUMBER19V-813) FOR OVER A YEAR. MY CAR HAS STALLED UPON COMING TO A STOP DOZENS OF TIMES SINCE THEN. ALMOST CAUSING AN ACCIDENT ON MULTIPLE OF THOSE OCCASIONS.

Mileage: 85,000

FCA RECORDS INDICATE THAT YOUR VEHICLE VIN # [XXX] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA14V-530) OR SAFETY RECALL R09 (NHTSA 15V-115). MY 2011 JEEP GRAND CHEROKEE IS NOW EXPERIENCING THE ISSUES THAT ARE DISCUSSED IN THE SAFETY RECALL V62 FUEL PUMP RELAY FAILURE. THIS SAFETY CONCERN CAN CAUSE THE VEHICLE TO NOT START DUE TO THE FUEL PUMP STOPPAGE, AN ENGINE STALL WHILE STOPPED AND/OR WHILE MOVING, WHICH CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AND I. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON 3 OCCASIONS CONCERNING THIS ISSUE WITH THE FUEL PUMP RELAY STOPPAGE WITH NO LONG TERM FIXES. I HAVE NO ONE ELSE TO TURN TO AND ASKING FOR YOUR HELP TO RESOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Mileage: 113,225

THE SAFETY RECALL RE THE DEFECTIVE FUEL PUMP IS A SERIOUS SAFETY ISSUE, VEHICLE STALLING AT ANY SPEED WITHOUT WARNING. THE RECALL WAS ISSUED SEVERAL MONTHS AGO AND THE MANUFACTURER STILL HAS NOT BEEN ABLE TO CORRECT THE ISSUE, NOR GIVEN A TIME WHEN THE PARTS ARE AVAILABLE. *TR

NOTIFIED ON 12-24-19 THAT: "FUEL PUMP RELAY SAFETY RECALL" "SILICON CONTAMINATION ON THE RELAY CONTACTS MAY CAUSE THE RELAY TO FAIL. THIS CAN RESULT IN A NO-START CONDITION OR AN ENGINE STALL CONDITION IF THE VEHICLE IS RUNNING. A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITH OUT PRIOR WARNING." SIX MONTHS AFTER NOTIFICATION RESOLUTION STILL NOT AVAILABLE DUE TO "PARTS NOT AVAILABLE." ONE WOULD THINK THAT CHRYSLER COULD SOLVE A CRITICAL SITUATION LIKE THIS WITHIN A SIX MONTH TIME FRAME! I HAVE BASICALLY LEFT THE VEHICLE PARKED. DO NOT DARE TO DRIVE IN 5 OR 500 MILES. *TR

WHEN STARTING THE CAR IT WON'T TURN ON COMPLETELY WHEN YOU START YOU CAN HER A NOISE NEAR THE FUEL PUMP AREA THIS STARTED ABOUT 2 MONTHS AGO. WHEN THE ENGINE WAS I COMPLETE PARKED AND WANTED TO STARTED WOULDN'T START AFTER A COUPLE TRIES WOULD START WITHOUT AN ISSUE, BUT TODAY I HAVE TRIED WHAT I USED TO DO AND WON'T START, I'VE HEARD OF A RECALL ON THIS SPECIFIC YEAR BUT I HAVE NOT RECEIVED ANYTHING ON THE MAIL. *TR

Mileage: 80,000

ENGINE STALLS, WONT START OR DIES RIGHT AFTER STARTING, I THINK IT IS PART OF A RECALL WITH NO FIX AVAILABLE. IF IN MOTION IT DIES AND LOSSES POWER. PUT IN NEUTRAL TO START WHILE ROLLING! THIS HAPPENS MORE AND MORE FREQUENTLY LATELY. *TR

Mileage: 110,000

SAFETY RECALL FOR FUEL PUMP RELAY THAT CAN CAUSE ENGINE TO STALL WHILE DRIVING V62/NHTSA 19V-813. NHTSA #19V-813 REPORTED IN 11/2019. COMPLAINT TO CHRYSLER JEEP FOR NO REMEDY AS OF JUNE 2020.

THE CAR WAS IN THE SHOP TWICE TO RECTIFY A FUEL PUMP ISSUE. AS OF RIGHT NOW, THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR CONTINUES TO BE THE FUEL PUMP. THERE WAS A SECOND RECALL IN NOVEMBER 2019 WITH NO SOLUTION. THE CAR FAILED TO START MULTIPLE TIMES DUE TO THE FUEL PUMP AND I FEEL UNSAFE DRIVING THE CAR WITH A HISTORY OF FUEL PUMP ERROR SINCE THE CAR COULD STALL MID DRIVING. *TR

Mileage: 115,400

MY VEHICLE HAS HAD A SERVICE RECALL SINCE 11/2019 WITH NO REMEDY AVAILABLE YET AS OF 06/07/2020. THE ISSUE CAN LEAVE A DRIVER STRANDED OR CAUSE A CRASH AND YET 6 MONTHS HAVE PASSED WITH ZERO RESOLUTION. THIS IS UNACCEPTABLE.

I BOUGHT THIS CAR FROM LICCARDI CHRYSLER DODGE RAM IN GREEN BROOK, NJ IN FEBRUARY, 2020. IMMEDIATELY, THE CAR ENGINE STALLED, TURNING OFF POWER STEERING, POWER BRAKES, AND GAS. I HAD THE CAR TOWED TO LICCARDI, THEY CLAIMED IT WAS THE OIL PAN LEAK AND I SPENT $2,000 ON REPAIRS. SINCE THEN, THE CAR HAS STALLED 4 TIMES, COMING TO A STOP. STILL, LICCARDI REFUSES TO ADMIT THE PROBLEM, SAYING THEY CAN NOT DUPLICATE IT AND THEY ARE NOT AWARE OF A RECALL OR A REMEDY FOR A RECALL. I AM OUT OF OPTIONS AND DESPERATELY NEED HELP. *TR

Mileage: 87,000

RECEIVED A RECALL NOTICE IN NOVEMBER 2019, AND STILL NO PART AVAILABLE FROM CHRYSLER. MY JEEP IS HAVING THE ISSUE RELATED TO THE RECALL AND THEY DON'T KNOW WHEN IT WILL BE AVAILABLE. THERE IS TEMPORARY PART AVAILABLE AT THE DEALER THAT THEY CAN PUT IN THE MEANTIME, BUT I HAVE TO PAY FOR THE DIAGNOSIS AND THE PART AND LABOR AND IF THEY AGREE, THEY MAY REIMBURSE ME FOR SOME OF IT. THAT IS NOT OKAY, BECAUSE IF THE ORIGINAL PART WAS AVAILABLE BY KNOW, I WOULDN'T HAVE TO PAY FOR ANYTHING! THE RECALLED PART, FUEL RELAY ISSUES, CAUSES THE ENGINE TO STALL WITH OUT WARNING, WHILE YOUR RUNNING OR NOT START AT ALL. I SHOULDN'T HAVE TO PAY FOR AN ISSUE DUE TO A RECALL. SIX MONTHS TO COME UP WITH A RECALLED PART IS A LITTLE LONG TO MAKE "MINOR FIX" AS I'VE BEEN TOLD 15 TIMES! *TR

MY JEEP HAS STALLED AT LEAST 5 TIMES WITH THE POWER STEERING FAILING. 1) ONCE WHILE AT AN INTERSECTION TURNING LEFT ON A GREEN ARROW NO STEERING. 2) TRAVELING ABOUT 45 MPH AND STALLED AGAIN AND NO STEERING. 3) TWICE GOING FROM 55 MPH UP TO A STOP SIGN AND THE CAR STALLED AGAIN NO STEERING. 4) JUST LAST FRIDAY, I WAS DRIVING 55 MPH AND SLOWING TO MAKE A LEFT TURN AND AGAIN STALLED AND NO POWER STEERING. THIS IS GETTING SERIOUS AND HAPPENS UNEXPECTEDLY WHICH MAKES DRIVING DANGEROUS. THE STALLING IS HAPPENING MORE FREQUENTLY NOW. I'VE CONTACTED JEEP AND THEY SAY A RECALL HAS BEEN ISSUED BUT NO FIX HAS TAKEN PLACE AND IS TO BE DETERMINED WITH NO IDEA WHEN. THE RECALL WAS ISSUED LATE LAST YEAR. SO HOW LONG DOES IT TAKE TO FIX A RELAY ISSUE? THIS HAS GONE ON FAR TO LONG AND GETTING SCARY. PLEASE HELP ME AND GET SOME KIND OF ANSWER FROM JEEP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 116,000

I HAVE A 2011 JEEP GRAND CHEROKEE. IT STALLS WHEN I STOP AT A RED LIGHT. I'M AFRAID IT WILL SHUT DOWN WHILE I'M DRIVING. I JUST HAD MY OIL CHANGE AND FILTER WHAT CAN I DO IS IT A RECALL ? THANK YOU FOR YOUR TIME. *TR

Mileage: 4

ON 4/10/2020 I WAS IDLING IN GEAR IN A FAST FOOD DRIVE-THRU LANE. I COULD HEAR AND FEEL THE ENGINE START TO SPUTTER. I PUT THE CAR INTO PARK AND TRIED APPLYING GAS TO KEEP THE ENGINE AT A HIGHER REV. AFTER ABOUT A MINUTE THE ENGINE STOPPED. I TRIED MULTIPLE TIMES TO GET THE VEHICLE TO START BUT ALL IT DID WAS TO HAVE AN EXTENDED CRANK TIME WITHOUT IT STARTING. I WAS ABLE TO GET SOME HELP TO PUSH IT OUT OF THE WAY OF OTHER VEHICLES. AFTER ABOUT 5 MINUTES OF SITTING I WAS ABLE TO START IT AND DRIVE IT HOME. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE. THE LAST TIME WAS WHILE I WAS ENTERING AND TURNING IN A BUSY INTERSECTION. ANOTHER TIME WAS WHILE I WAS 25 MILES DOWN A DIRT ROAD. I HAVE HAD THE TIPM AND/OR THE FUEL PUMP(S) REPLACED AT A JEEP DEALER AT LEAST THREE TIMES. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE UNDER ANY CONDITION! I USE IT TO TOW MY TRAILER AND TO GO OFF-ROADING. WHAT WOULD HAPPEN IF I WAS DOING EITHER ONE OF THESE AT THE TIME OF A FAILURE!

Mileage: 75,500

I'VE BEEN HAVING NUMEROUS POSSIBLE SAFETY ISSUES WITH THIS VEHICLE, FOR EXAMPLE : INTERMITTENT STARTING, LOST OF POWER @ HIGHWAY SPEED, PROXIMITY SENSOR GIVING WARNING WHILE DRIVING WITH NO OBSTRUCTION IN PATH, AIR RIDE SYSTEM ADJUST AT RANDOM EVEN WHILE PARKED ECT. *TR

Mileage: 135,000

THE VEHICLE HAS BEEN AT JEEP IN EXCESS OF 45 DAYS FOR REPAIRS. ON AN INTERMITTENT BASIS I HAVE EXPERIENCED PROBLEMS STARTING MY JEEP. THEN, ON DECEMBER 25, 2019, I RECEIVE THE V62 FUEL PUMP RELAY RECALL FOR MY JEEP. I CALLED THE FCA RECALL ASSISTANCE CENTER SERVICE NUMBER. THEY WERE OF NO ASSISTANCE. NHTSA: REQUEST #254540 COMPLAINT (TRACKING NUMBER) ID: 11 29 23 50. ON OR ABOUT DECEMBER 31, 2019, I FILED A COMPLAINT WITH THE NHTSA. ON JANUARY 2, 2020, RESPONDED THAT FIAT NEEDED TO BE GIVEN TIME TO FIND A FIX. THIS WAS CONFIRMED IN A TELEPHONE CALL WITH NHTSA ON JANUARY 3, 2020. THE JEEP CONTINUED TO HAVE PROBLEMS WITH NOT STARTING. ON MARCH 23, 2020, MY HOUSEMATE WAS DRIVING THE JEEP. HE PRESSED ON THE ACCELERATOR. NOTHING HAPPENED. HE COASTED TO THE BREAKDOWN LANE AND RESTART THE VEHICLE. THE LIGHTNING BOLT SYMBOL WAS ON THE DASH. HE DECIDED TO RETURN HOME. A FEW MINUTES LATER THE SAME THING HAPPENED AGAIN. WE HAVE NOT DRIVEN THE JEEP AGAIN. ON THE MORNING OF MARCH 24, 2020, WE HAD IT TOWED TO LITHIA CHRYSLER JEEP OF RENO. LITHIA DIAGNOSED IT AS HAVING A FAULTY FUEL PUMP RELAY SUBJECT TO THE SAFETY RECALL V62 FUEL PUMP RELAY. FIAT REFUSED AGAIN TO ENGAGE IN ANY DISCUSSION OF BUYBACK. FIAT HAS HAD OVER THREE MONTHS AND PRESUMABLY SEVERAL MORE MONTHS 'TO DEVELOP A SOLUTION' YET IT HAS NOT. MY JEEP SITS IN MY DRIVEWAY UNDRIVABLE, A WORTHLESS PIECE OF UNSAFE JUNK. THERE IS NO REPAIR AVAILABLE. THERE ARE NO LIKE VEHICLES AVAILABLE (THEY ALL HAVE THE SAME PROBLEM). UNDER FEDERAL REGULATIONS, FCA MUST BUY-BACK MY JEEP. I WOULD LIKE TO HAVE THIS FEDERALLY MANDATED REMEDY IMPLEMENTED.

Mileage: 100,500

VEHICLE IS EXPERIENCING A NO START CONDITION DUE TO THE FUEL PUMP RELAY FAILING. THIS IS HAPPENING MORE AND MORE RESULTING IN DANGEROUS CONDITIONS ESPECIALLY IN FREEZING TEMPERATURES.

Mileage: 135,000

WHEN APPLYING BRAKES TO SLOW DOWN/COME TO A STOP, THE VEHICLE WILL SPORADICALLY STALL. EVERYTHING ELECTRICAL STILL WORKS (RADIO, LIGHTS, STEREO) AND THERE ARE NO WARNING LIGHTS THAT SHOW UP ON THE DASH. THE ONLY WAY TO KNOW THE VEHICLE HAS SHUT OFF IS TO EITHER LOOK AT THE TACHOMETER AND NOTICE THE NEEDLE IS SITTING ON ZERO, OR PRESSING THE ACCELERATOR AND THE VEHICLE DOESN'T MOVE. ONCE THE VEHICLE HAS BEEN SHIFTED INTO NEUTRAL AND THE BRAKES ARE APPLIED, THE VEHICLE STARTS RIGHT UP WITH A PUSH OF THE START BUTTON. ALL PREVIOUS RECALLS FOR THE FUEL PUMP RELAY HAVE BEEN PERFORMED AS WELL AS THE LATEST V62 INTERIM RECALL AS RECENT AS 3 DAYS AGO. VEHICLE STALLED AGAIN THIS MORNING WHILE APPROACHING A 4-WAY STOP SIGN ON THE WAY TO WORK.

Mileage: 145,048

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, MAKING A RIGHT TURN THE STEERING WHEEL CEASED, WITH SEVERAL WARNING LIGHTS TEMPORARILY ILLUMINATED. THE CONTACT WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT TURN THE VEHICLE OFF AND CONTACTED AN INDEPENDENT MECHANIC WHO TOWED THE VEHICLE BACK TO THE RESIDENCE. THE NEXT DAY THE VEHICLE RESUMED NORMAL OPERATION AND WAS TAKEN TO (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD 30101 S DIXIE HWY, HOMESTEAD, FL 33032 (786) 650-3104) WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

Mileage: 132,000

WHILE DRIVING 2011 JEEP GRAND CHEROKEE WITH CHILDREN IN CAR, THE JEEP JUST STALLS OUT ON ME AND I LOSE CONTROL OF THE STEERING. IT HAS HAPPENED MOST TIMES WHEN I AM MAKING LEFT AND RIGHT TURNS.

I WAS DRIVING MY 2011 JEEP GRAND CHEROKEE DOWN A CITY STREET WHEN WITH OUT ANY WARNING THE VEHICLE COMPLETELY CUT OFF. I COULD NOT CONTROL THE VEHICLE AT ALL NOT EVEN HONK THE HORN TO LET OTHER DRIVER KNOW SOMETHING IS WRONG WITH MY VEHICLE. WHEN I TOOK IT TO GET FIXED THE DEALERSHIP SAID I NEED A NEW TOTALLY INTERGRATED POWER MODULE

ON AN INTERMITTENT BASIS I HAVE EXPERIENCED PROBLEMS STARTING MY JEEP. THEN, ON DECEMBER 25, 2019, I RECEIVE THE V62 FUEL PUMP RELAY RECALL FOR MY JEEP, WHICH PROVIDES AS FOLLOWS:*DT OUR RECORDS INDICATE THAT YOUR VEHICLE [1] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA 14V-530) OR SAFETY RECALL R09 (NHTSA 15V-115). THE REMEDY FOR THE PREVIOUS RECALLS WAS TO REPLACE THE FUEL PUMP RELAY. IF YOU HAD EITHER OF THESE RECALLS COMPLETED, THE INSTALLED REMEDY RELAY IS SUSCEPTIBLE TO SILICON CONTAMINATION ON THE RELAY CONTACTS, WHICH CAN CAUSE THE RELAY TO FAIL. A FUEL PUMP RELAY FAILURE CAN RESULT IN A NO-START CONDITION OR AN ENGINE STALL CONDITION IF THE VEHICLE IS RUNNING. A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. ['] THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE. THIS WAS OF GREAT CONCERN. IN THE 1980S I WAS DRIVING ON THE CONGESTED FREEWAYS OF LA WHEN MY BMW SUDDENLY JUST TURNED OFF. I BARELY MANAGED TO COAST TO THE BREAKDOWN LANE WITHOUT BEING REAR ENDED. I WAS IN TERROR AS I HAD JUST BEEN REAR-ENDED A YEAR PRIOR WHILE AT A COMPLETE STOP ON THE FREEWAY. TO THIS DAY I HAVE PAIN IN MY SHOULDER, AND TWO PINCHED NERVES IN MY NECK. SO, I CALLED THE FCA RECALL ASSISTANCE CENTER SERVICE NUMBER. GIVEN THAT THERE IS CURRENTLY NO REMEDY, AND THAT 'VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING', I WAS GOING TO ASK FOR A RENTAL VEHICLE. HOWEVER, THE SERVICE AGENT INSISTED THAT I FIRST HAD TO TAKE MY JEEP TO MY LOCAL DEALER TO DIAGNOSE AND CONFIRM THE EXISTENCE OF A PROBLEM. THAT IS PATENTLY RIDICULOUS AS THE PROBLEM CAN NOT EXIST AND THEN, ACCORDING TO THE RECALL NOTICE, ARISE FOR THE FIRST TIME AND 'CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING'. IN FACT, THAT FIRST TIME COULD BE ON THE WAY TO MY LOCAL DEALER. *DT *JB (RECALL RELATED INCIDENT) TS

VEHICLE CONSTANTLY STALLS. RECALL WAS PERFORMED FOR THE FUEL PUMP RELAY HOWEVER THIS DID NOT COMPLETELY SOLVE THE PROBLEM AS IT STILL STALLS RANDOMLY OR WON'T START AT ALL. HUGE SAFETY CONCERN HAVE BEEN ALMOST HIT ON THE ROAD FROM RANDOM STALLS. TOOK IT TO MY LOCAL MECHANICS AND THEY SAY THE FUEL PUMP RELAY IS BURNING OUT THE FUSES AND I NEED TO CONSTANTLY CHECK ON THEM TO MAKE SURE THEY'RE NOT BURNT OUT. TOOK IT TO BROOKDALE CHRYSLER JEEP DODGE AFTER RECALL WAS PERFORMED TO COMPLAIN ABOUT IT STILL STALLING YEARS AGO. BROOKDALE CHRYSLER REFUSED TO PERFORM ANY SERVICE AS THEY COULD NOT 'DUPLICATE' THE ISSUE. EVER SINCE THEN I'VE BEEN DEALING WITH THIS ISSUE AND IT'S HORRIFYING TO DRIVE THE VEHICLE SOMETIMES AND INCREDIBLY DISAPPOINTED AS I'M STILL PAYING OFF THIS VEHICLE. RANDOMLY STALLS ON TURNS, CITY ROADS, HIGHWAY SPEEDS, OR EVEN WHEN IN IDLE.

Mileage: 135,000

ON SEVERAL OCCASIONS, MY JEEP GRAND CHEROKEE LTD, HAS STARTED TO STALL OUT WHEN I AM ACCELERATING FORWARD. IT WAS IN MOTION WHEN THIS HAPPENED, AND HAS SHOWN A ZIGZAG ICON, ON MY SCREEN,( WHICH I AM NOT SURE OF THE MEANING OF THAT ICON). BUT I DO KNOW IF FEELS AS THOUGH IT IS A FUEL FAILURE, PROBLEM. THIS HAS BEEN ON CITY STREETS, AND WHEN COMING OUT OF A TURN ON ACCELERATION. IT ALMOST HAS COME TO A STALL, ON ALL OCCASIONS. THIS HAS HAPPENED WITHOUT NOTICE, ON AT LEAST, HALF A DOZEN TIMES. IT IS SCARY AS I SOMETIMES NEED TO HAVE MORE POWER, THAN I AM GETTING WHEN IT STALLS. IT HAS ENOUGH HESITATION, TO CAUSE ME TO BE IN DANGER AT TIMES. I AM TRYING TO GET AN APPT AT JIM SMOLICH MOTORS, IN BEND OREGON, TO HAVE IT CHECKED OUT, BUT I DID NOTICE A RECALL NOTICE, THAT IS DEALING WITH THIS ISSUE, AND THAT IS WHAT I BELIEVE THIS IS. PLEASE REPLY AND SET UP AN APPT. WITH THE ABOVE JEEP DEALER IF YOU CAN. THANK YOU. [XXX], BEND OREGON. PH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 50,000

WHILE I AM DRIVING THE CAR WITH MY KIDS ON THE HIGHWAY AND SUDDENLY THE FUEL PUMP FAILED DUE TO RELAY FAILURE AND THE CAR IMMEDIATELY STOPS IN THE MIDDLE OF THE HIGHWAY ALSO, SOMETIMES THE CAR NO-START. I NEEDED TO TERNED THE SWITCH OFF FOR A FEW MINUTES AND THEN IT STARTS AGAIN. I WENT TO THE JEEP SERVICE CENTER AND THEY RECOGNIZED AND CONFIRMED IT AS MANUFACTURER RECALL NUMBER: V62 OR (NHTSA RECALL NUMBER: 19V-813). THEY SAID THEY DON'T KNOW HOW TO SOLVE IT DUE TO "REMEDY NOT YET AVAILABLE" AND THEY ACTUALLY DON'T SEE ANY OPEN RECALL ON THEIR SYSTEM BY THE COMPANY JEEP. I SHOW THEM WHAT SAFERCAR.COM SAYS ON THE INTERNET BUT THEY SAID THEY COULDN'T HELP DUE TO LACK OF INFORMATION AND INSTRUCTIONS FROM THE MANUFACTURE AND JEEP COMPANY. I CALL 1-800-853-1403 BUT THE GUY COULDN'T HELP ME IF I AM CURRENTLY OUT OF THE US. I ALSO CALL 1-586-274-8176 OF INTERNATIONAL SERVICE BUT NO ANSWER OR ASSISTANCE. I BOUGHT THE CAR IN THE US AND IT IS NOW WITH ME DURING MY STAY IN ISRAEL - THE COMPANY SERVICE JUST DOESN'T HAVE A REMEDY OR SOLUTION OR JEEP INSTRUCTIONS ON HOW TO FIX IT. THIS IS VERY UNSAFE TO DRIVE THE CAR. (RECALL RELATED INCIDENT) TS

Mileage: 67,000

WHILE DRIVING CAR WOULD STALL. I AM AFRAID THAT I WILL GET HIT FROM BEHIND DUE TO THIS PROBLEM. I WAS NOTIFIED THAT IT'S A NEW RECALL., AND NEEDS IMMEDIATE ATTENTION. NOBODY NEEDS TO GET HURT DUE TO LACK OF ATTENTION TO THIS PROBLEM. THE PART SHOULD BE OUT AND READY TO BE REPLACED. THIS IS A BIG SAFETY ISSUE AND AGAIN, NEEDS IMMEDIATE ATTENTION. THIS HAPPENS UNANNOUNCED..WHILE DRIVING, TURNING ECT. I'M SCARED..AND WAS TOLD NOT SURE WHEN PART WILL BE COMING IN POSSIBLY MID JANUARY! THAT'S CRAZY! I MIGHT HAVE GOTTEN THIS PART REPLACED IN THE PAST NOT SURE..WILL TRY AND FIND OUT FROM THE MECHANIC. BUT IT HAPPENED ED AGAIN ABOUT 2 WEEKS AGO. PLEASE ADVISE. THANK YOU

Mileage: 132,000

I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND. IT WAS SUBJECT TO A RECALL (P54) WHICH WAS FOR A FAULTY FUEL PUMP RELAY. THE FAULTY FUEL PUMP RELAY WOULD CAUSE THE JEEP TO LOOSE ALL POWER WHICH, IN TURN, CAUSED A LOSS OF POWER TO STEERING AND BRAKING MAKING THE CARE EXTREMELY DANGEROUS IF DRIVING WHEN THE FUEL PUMP RELAY FAILED. I HAD THE RECALL COMPLETED, BUT IN 2019 THE VERY SAME PROBLEM STARTED AGAIN. I CALLED JEEP AND THEY SAID TO TAKE THE VEHICLE TO AN AUTHORIZED JEEP DEALER AND IF THEY VERIFIED THE FUEL PUMP RELAY WAS FAULTY THEY WOULD PAY FOR REPAIRS. I DID THAT AND ACTUALLY CALLED JEEP WHEN TO NOTIFY WHEN I TOOK THE CAR IN. THE JEEP DEALER VERIFIED THE FUEL PUMP RELAY WAS FAULT AGAIN AND REPLACED. BUT, JEEP FAILED TO PAY AND I HAD TO. THEY HAVE NOT REFUNDED THE COST TO ME. JEEP HAS REPLACED A FAULTY FUEL PUMP RELAY WITH EXACTLY THE SAME THING, A FAULTY FUEL PUMP RELAY, EXPOSING MOTORISTS TO EXTREME DANGER. IF YOU ARE DRIVING DOWN THE HIGHWAY, IN TRAFFIC AND YOU LOOSE STEERING AND BRAKING SERIOUS INJURY OR DEATH COULD BE INVOLVED. JEEP KNEW WHAT IT WAS DOING IN REPLACING A FAULTY PART WITH EXACTLY THE SAME FAULTY PART IN THE RECALL.

Mileage: 70,812

I PREVIOUSLY REPORTED THAT THIS 2011 JEEP GRAND CHEROKEE (3.6 PENTASTAR ENGINE) STALLS WITHOUT WARNING. THE VEHICLE HAS STALLED AT LEAST TWICE IN AUGUST, NUMEROUS TIMES IN SEPTEMBER, AND ALREADY TWICE THIS MONTH (OCTOBER). WHAT IS MORE CONCERNING IS THERE IS NO CHECK ENGINE LIGHT THE WARNS OF THE PENDING STALL CONDITION. ALSO, I HAVE HAD THE THERMOSTAT, LIFTERS, TAPPETS, ROCKER ARMS, CYLINDER HEAD, SPARK PLUGS, AND IGNITION COILS REPLACED AND PROBLEM SEEMS TO BE GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER (KOONS TYSONS CORNER). THE DEALER CANNOT READ ANY ACTIVE OR STORED CODES FOR THE STALLING ISSUE. ADDITIONALLY, THE SHOP FOREMAN ADVISED THAT IT APPEARED TO BE THE FUEL PUMP. I ORDERED THE $540.00 FUEL PUMP AND HAD REPLACED ON MONDAY OCTOBER 7, 2019 FOR AN ADDITIONAL $630.00. IRONICALLY ENOUGH, THE VEHICLE STALLED GOING HOME AND THE FUEL PUMP REPAIR DID NOT FIX THE ISSUE. THE MECHANIC AND SERVICE ADVISOR NOW SAY THAT I SHOULD REPLACE THE PCM AND THEN THE TIPUM IF ALL ELSE FAILS. THIS IS AN ADDITIONAL $3,000.00 IN ESTIMATED SERVICE THAT THEY CANNOT GUARANTEE THAT WILL FIX THE ISSUE. THE MOST CONCERNING THING IS THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THIS. I HAVE ALSO FILED A COMPLAINT WITH FCA, WHOM INITIALLY JUST CLOSED THE CASE. I THEN FILED ANOTHER ONE TODAY AND REQUESTED TO SPEAK WITH A CASE MANAGER, WHICH IS PENDING (NO FAITH AT THIS POINT). IT SHOULD ALSO BE NOTED THAT FCA IS AWARE OF THIS ISSUE AS ADDRESSED IN THE RECALL: CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING."

Mileage: 87,650

3 TIMES IN THE LAST 9 MONTHS THIS CAR HAS STALLED WHILE BRAKING CAUSING ME TO LOSE POWER STEERING AND ALMOST CAUSING A CRASH ON ONE OCCASION. LUCKILY THE FIRST TIME I WAS ON A STRAIGHT ROAD BUT THE LAST TWO TIMES HAPPENED 9/26/19 WHERE I HAD TO BRAKE WHILE TURNING AND ON THIS OCCASION I ALMOST CRASHED THE CAR INTO A MEDIAN. EACH TIME I'VE TAKEN THE CAR TO THE JEEP DEALER SOON AFTER FOR AN INSPECTION AND EACH TIME I'M TOLD THERE IS NOTHING WRONG WITH THE CAR, NO DIAGNOSTIC CODES ARE VISIBLE AND THEIR ROAD TESTS DO NOT REPRODUCE THE ISSUE. THE FIRST TIME THIS HAPPENED TO ME, THE DEALER DID HOWEVER REPLACE THE FUEL PUMP RELAY (I THINK AS PART OF SOME RECALL) BUT DID NOT INDICATE THIS WAS THE SPECIFIC REASON FOR MY CAR STALLING. THIS REPAIR SEEMED TO SOLVE THE ISSUE UNTIL 9/26/19 WHEN IT HAPPENED TWICE CONSECUTIVELY. I FEAR THIS IS RELATED TO THE COUNTLESS OTHER COMPLAINTS ONLINE ABOUT THIS YEAR AND MODEL. I ASKED THE DEALER IF IT'S PERHAPS RELATED TO ALL THE TIPM ISSUES I'VE READ ABOUT WITH THIS YEAR AND MODEL AND THEY SAID WITHOUT A DIAGNOSTIC CODES OR WITHOUT REPRODUCING THE ISSUE THERE IS NO WAY TO TELL. I'M TOLD THERE IS NOTHING WRONG WITH THIS CAR. HOW CAN THAT BE WHEN I'VE LOST CONTROL OF IT 3 TIMES IN THE LAST 9 MONTHS AND ALMOST CRASHED IT ONCE? I FEAR THAT THIS CAR IS UNRELIABLE AND MAY KILL ME OR SOMEONE ELSE BUT I'M BEING TOLD IT'S FINE. I'D REALLY LOVE SOMEONE TO LOOK INTO THIS OR GIVE ME GUIDANCE.

Mileage: 126,000

MY VEHICLE HAS STALLED TWICE WITH MY CHILDREN IN THE CAR DUE TO THE LISTED RECALL IN WHICH CHRYSLER HAS ALREADY REPLACED ONCE! THIS DID NOT FIX THE PROBLEM AND IS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSES BECAUSE I AM SCARED FOR MY LIFE TO DRIVE THIS VEHICLE. CAN YOU PLEASE HELP! I WAS IN MOTION GOING 55 MILES AN HOUR IN THE FAST LANE WHEN THE VEHICLE STALLED FOR NO REASON. THE JEEP SERVICE TECH HAS LINKED IT BACK TO THE SAME FUEL RELAY AND THIS COULD BE A FATAL PROBLEM IF NOT FIXED. PLEASE I HAVE THREE KIDS AND MYSELF THAT COULD BE INJURED IF THIS IS NOT ADDRESSED ASAP!!*DT*JB CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING," ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE SUVS ARE EQUIPPED WITH EITHER A 3.6-LITER V6 OR 5.7-LITER V8 ENGINE. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING," SAID NHTSA IN ITS SUMMARY OF THE PROBLEM. "A VEHICLE STALL INCREASES THE RISK OF A CRASH." THIS IS PART OF A GLOBAL RECALL OF AN ESTIMATED 230,760 CHRYSLER SUVS, INCLUDING 15,898 IN CANADA, 7,126 IN MEXICO AND 19,013 OUTSIDE THE NAFTA REGION. CHRYSLER SAID IT IS UNAWARE OF ANY ACCIDENTS OR INJURIES LINKED TO THE RECALL. IT ADDED THAT NO OTHER VEHICLE FUNCTIONS, INCLUDING AIRBAG DEPLOYMENT, ARE AFFECTED BY THE FUEL-PUMP RELAY. THE AFFECTED SUVS WERE BUILT FROM JANUARY 5, 2010 TO JULY 20, 2011. DEALERS WILL REPLACE THE FUEL-PUMP RELAY WITH ONE EXTERNAL TO THE TOTALLY INTEGRATED POWER MODULE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 24. OWNERS CAN CONTACT CHRYSLER AT 1-800-853-1403.*DT*JB *DT

Mileage: 86,000

THE PUSH START WON'T START THE VEHICLE AND VEHICLE STALLS. I BROUGHT IT TO FIRESTONE AND THEY SAID IT WAS THE FUEL PUMP AND GAVE ME A QUOTE OF THE COST TO FIX IT.

THE FUEL PUMP RELAY IS DEFECTIVE. THIS HAS ALREADY BEEN RECALLED BUT THE PATCH "FIX" JEEP DOES DOES NOT SOLVE THE PROBLEM COMPLETELY AND THEY KNOW THIS. THERE IS AN ISSUE WITH THE COMPUTER WHICH DOES NOT SEND CORRECT SIGNAL TO FUEL PUMP. ON START CAR WILL NOT START OFTEN BECAUSE IT IS NOT RECEIVING ANY FUEL. I AM AFRAID THIS CHEAP "FIX" JEEP CAME UP WITH WILL CAUSE THE FUEL TO GO OUT WHILE DRIVING. THE BIGGEST DEFECT WITH THE CAR IS THE V-8 HEMI CAM SHAFT AND LIFTERS. EVERY MECHANIC I HAVE TAKEN MY CAR TOO HAS SAID THAT JEEP KNOWS IT IS A PROBLEM BUT WILL NOT FIX. I WAS DRIVING 70 MPH WHEN MY JEEP LOST POWER AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING WHICH WITH THE LOSS OF POWER CAUSE ME TO JUST ABOUT HAVE A WRECK ON THE HIGHWAY. IT WAS A VERY SCARY SCENARIO. I TOOK IT TO MY TRUSTED MECHANIC WHO FOUDN A CYLINDER 2 MISFIRE & PERFORMED A TUNE UP AND HE SAID I NEEDED TO REPORT THE PROBLEM TO JEEP AS THEY ARE KNOWN TO HAVE SEVER PROBLEMS. THE DEALER CHARGED ME TO "DIGANOSE" THE PROBLEM AND REPORTED BACK THAT THE LIFTERS AND CAM SHAFT NEED TO BE REPLACED. THIS HAS BEEN SUCH A BAD PROBLEM FOR JEEP THE LIFTERS HAVE BEEN ON BACK ORDER MULTIPLE TIMES BUT THEY WILL NOT ADMIT IT IS A PROBLEM. MY CAR HAS LESS THAN 100,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED AND NOW LOOKIN G AT REBUILDING AN ENGINE AND JEEP WILL ONLY PROVIDE 2 YEAR WARRANTY OR THE WORK, WHICH SHOWS THEY HAVE NO TRUST IN THE FIX AND THERE IS A FATAL FLAW WITH THE V-8 HEMI. PLEASE FORCE JEEP TO HONOR THEIR CUSTOMERS AND CORRECT THE KNOWN MISTAKES WITH THEIR ENGINES.

Mileage: 94,000

THIS VEHCULO HAS STALLED REPEATEDLY. TWO TIPIM-7 HAVE BEEN REPLACED. ONE COVERED WHEN I DID NOT OWN THE CAR, ONE WHEN I DID TO OVER 1,200 IN FEES. THEN IT REPEATEDLY HAPPENS AGAIN AND I GET IT SERVICED AGAIN AND THEY TRY TO SAY THAT IT WAS A RELAY FUEL SWITCH. ALL WORK HAS BEEN DONE BY A SUPPOSEDLY RELYIABLE JEEP DEALERSHIP. AGAIN IT IS HAPPENENING. I HAVE ALL PAPERWORK AND VIDEO AND AT 60 YRS OLD I HAVE A CONSCIOUS AND WOULD NOT BE ABLE TO SELL OR TRADE IN KNOWING THIS. ALL OF MY ADULT FRIENDS HAVE WITNESSED THIS IN MY VEHCAL AND ALSO HAVE RECORDED. RIDICULOUS. I HAVE OWNED JEEPS PROUDLY MY ENTIRE LIFE. WILL NEVER AGAIN , AND I TELL ALL THE PROBLEMS WITH THIS NOT BEING STOOD BEHIND WITH CHRYSLER. I'VE INSTRUCTED WHEN I DO GET BROADSIDED TO TELL MY STORY AND SHOW THE VIDEOS. AGAIN I WILL ASK IF YOU'D LIKE ME TO FORWARD THEM ON. THIS IS A FATALITY READY TO HAPPEN FOR MYSELF. IT IS ALWAYS IN MOTION AND ALWAYS AT A TURN FIRSTAND THEN WHEN STOPPING AT STOP SIGNS. IT IS VERY UNSAFE! IT HAS BEEN SINCE NOVEMBER OF 2014 AND UP UNTIL TODAY AS WELL. 4.5 YEARS! PLEASE I BEG YOU TO CALL ME!

Mileage: 86,000

CRANK WON'T START WHEN FINANLY START PUT IN GEAR DIES OUT. THIS IS DONE INTERMINTLY.. ON THE STREET

Mileage: 120,000

CAR HAS ISSUE STARTING JUST KEEPS TURNING OVER, ALSO ACTS LIKE IT WANTS TO STALL OUT WHILE DRIVING.

Mileage: 98,000

STALLS AT NORMAL OPERATING SPEEDS WITHOUT WARNING. VERY DANGEROUS! HAS HAPPEND MULTIPLE TIMES!!!

Mileage: 84,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING AND ATTEMPTING TO MAKE A TURN, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ORR CHRYSLER JEEP DODGE RAM (900 TRUMAN BAKER DR, SEARCY, AR 72143, (501) 279-3311) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AT THE SAME INTERSECTION. THE DEALER WAS CONTACTED AGAIN AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

MY VEHICLE IS NOW REGULARLY (AT LEAST ONCE A WEEK AND AT RANDOM) STALLING WHILE IN MOTION WHEN I BEGIN TO BRAKE AT ANY GIVEN SPEED. IT CUTS OFF IN MOTION AND LOSES ALL POWER STEERING; I LITERALLY HAVE TO MUSCLE THE CAR OFF THE ROAD (ALMOST CAUSED MULTIPLE ACCIDENTS) AND HAVE TO RESTART IT. I HAVE NOW BEEN EXPERIENCING THIS PROBLEM FOR OVER A YEAR. THERE WAS A PRIOR RECALL FOR A FUEL PUMP RELAY WHERE RANDOM STALLING CAN OCCUR BUT THAT RECALL PART HAS ALREADY BEEN INSTALLED. I HAVE TAKEN TO CERTIFIED JEEP DEALERSHIP WHO HAS SAID THERE IS NOTHING THAT CAN BE DONE SINCE THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I JUST CONTACTED THE JEEP CORPORATE OFFICE AS A LAST RESORT AND THEY ALSO SAID THEY CAN DO NOTHING TO HELP OR GIVE ME ANY ADVICE ON HOW TO CORRECT ISSUE (THANKS FOR YOUR CONCERN...); INSTEAD THEY GAVE ME A DISCLAIMER THAT THEY WOULD NOT BE RESPONSIBLE. I CANNOT BELIEVE THAT A COMPANY WOULD OPERATE LIKE THIS AND OFFER NO ASSISTANCE OR ADVICE WITH A VEHICLE THEY BUILT THAT IS CLEARLY MALFUNCTIONING AND POTENTIALLY CAUSING AN ACCIDENT AND/OR INJURY.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT ALL THE INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL, BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS PLACED INTO PARK AND THE VEHICLE STARTED WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 3223 MILL ST, RENO, NV 89502) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,544. *TR*JB

Mileage: 102,544

FUEL PUMP RELAY RECALL- I PURCHASED THE USED CAR IN MAY 2018, NOTHING ABOUT THE RECALLS WAS DISCLOSE. RECENTLY THE CAR HAS BEEN SHUT DOWN OR RUMBLING AS I'M DRIVING. THANKFULLY I'M DRIVING IN THE CITY AND I CAN PULL TO THE SIDE. EVERY TIME I SHAKE THE FUEL PUMP RELAY 'REPAIR' IT STARTS UP STRONG AGAIN. I TRIED TAKING INTO THE DEALERSHIP WHERE IT WAS FIXED BUT THEY SAID THEY CAN'T DO ANYTHING CAUSE THEY ALREADY FIX THE PROBLEM. THE PROBLEM WASN'T FIXED. IT WAS CHEAPLY FIXED.

Mileage: 1

P54 / NHTSA 14V-530 WAS ADDRESSED BACK IN 2014 HOWEVER I STILL EXPERIENCE INTERMITTENT STALLING DURING START UP OR BRAKING. ISSUE TYPICALLY HAPPENS IN COLDER WEATHER. DEALER SAYS NOTHING IS WRONG BUT SYMPTOMS ARE IDENTICAL TO ISSUES LISTED IN P54 / NHTSA 14V-530.

Mileage: 148,000

WHILE ACCELERATING TO MERGE ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ABOVE APPROXIMATELY 45 MPH OR 3000 RPMS. I LET OFF THE GAS THINKING THE JEEP WOULD SLOW, BUT IT DIDN'T SLOW DOWN. I WAS ABLE TO DECELERATE BY BRAKING (OBVIOUSLY). HOWEVER, I WAS STILL UNABLE TO GO FASTER THAN APPROXIMATELY 45 MPH OR 3000 RPMS. I TOOK IT INTO THE SHOP TWICE BEFORE BECAUSE THE CHECK ENGINE LIGHT CAME ON, AND I WAS TOLD THE OIL PUMP WAS STUCK ON LOW (?) THIS HAS BEEN AN ONGOING ISSUE FOR THE PAST FOUR MONTHS. THERE HAS ALWAYS BEEN SOMETHING WRONG WITH THIS VEHICLE DESPITE REGULAR SERVICE MAINTENANCE VISITS.

Mileage: 145,000

CRANKS BUT WILL NOT START. AFTER A FEW TRIES IT WILL START. STALLS WHILE UNDERWAY STOPPING AT LIGHT. THIS HAS HAPPENED ON AND OFF FOR ABOUT 2 MONTHS. THE LATEST WAS THIS MORNING.

Mileage: 85,000

THREE INSTANCES WHERE TWO STATIONARY AND ONE IN MOTION FULL ACCELERATION WITH OUT TOUCHING THE GAS PEDAL. THE DEALER TOLD ME THAT THERE WAS A TRANSMISSION FLUID LEAK. CAUSED MY TRANSMISSION OIL TO BURN WHICH LEAD TO A FAULTY TRANSMISSION. PCIM WAS FLASHED AND CAUSED TRANSMISSION TO DECELERATE AT 40MPH LOOSING ALL FUNCTION.

Mileage: 125,000

JEEP WAS PARKED IN DRIVEWAY. WENT TO START UP AND JEEP INTERMITTENTLY STARTS & THEN CUTS OFF OR WILL NOT START AT ALL. NOW BEING SERVICED AT DEALERSHIP. LUCKILY, I WAS NOT DRIVING ON THE HIGHWAY AT THE TIME OF THE OCCURRENCE. HOWEVER, HAD TO HAVE THE VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS APPEAR TO BE THE SAME AS YOUR FUEL PUMP RELAY RECALL BACK IN 2014 FOR 2011 JEEP/GRAND CHEROKEE. HOWEVER, I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND NEVER RECEIVED A RECALL NOTIFICATION. IS THIS STILL COVERED UNDER THE RECALL?

Mileage: 90,153

FOR THE LAST SEVERAL MONTHS MY JEEP WILL NOT START ALL THE TIME. IT HAS SHUT DOWN TWICE IN THE MIDDLE OF THE ROAD WHILE I WAS IN 45 AND 60 MILES A HOUR TRAFFIC.I WAS ABLE TO TURN MY WHEEL TO GET INTO THE FAR RIGHT LANE. IT IS VERY UNSAFE AND JEEP DOESN'T SEEN TO CARE TO CORRECT THE PROBLEM.

Mileage: 114,204

THE JEEP IS HAVING TROUBLE STARTING, THE STARTER IS RUNNING FOR SEVERAL SECONDS BUT IT WONTS START UNTIL THE SECOND OR THIRD TRY. ON SEVERAL OCCASIONS THE VEHICLE STALL WHILE RUNNING.

Mileage: 95,000

MY VEHICLE HAVE BEEN SHUTTING OFF ON ME NUMEROUS TIMES WHILE I'M DRIVING MOSTLY WHEN I COME OFF THE HIGHWAYS FEW TIMES WHEN I FIRST START IT IN THE MORNING AND RECENTLY IT SHUT DOWN AND COMPLETELY DIED AND WOULDN'T START BACK UP. THE BATTERY COMPARTMENT WAS FULL OF WATER AND THE FUEL PUMP DOESN'T CUT OFF. I HAD THE ALTERNATOR AND BATTERY REPLACED THINKING THAT'S WHY IT DIED BUT IT'S STILL NOT RUNNING. I'VE ONLY HAD THIS VEHICLE FOR A MONTH.

Mileage: 88,056

CAR DOESN'T START. IT WAS JUMP STARTED AND STILL DID NOT TURN OVER. THE RADIO, LIGHTS AIR DOORS ALL STILL WORK BUT THE ENGINE WON'T TURN OVER. I SAW THERE WAS A RECALL FOR THIS ISSUE AND THE DEALERSHIP STATED THAT THE ISSUE WAS REPAIRED BACK IN 2014. WHY AM I STILL HAVING THIS PROBLEM?

Mileage: 100,765

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING IL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL PUMP RELAY WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 122,435.

Mileage: 122,435

WHEN THE RIGHT TURN SIGNAL IS ON THE FOG LIGHTS FLASH AND THE TURN SIGNAL DOES NOT BLINK. WHEN I TURN THE FOG LIGHT BUTTON ON MY TURN SIGNAL LIGHTS UP BUT DOES NOT BLINK. TOOK IT TO THE DEALER AND THEY SAID IT WAS THE TIPM THAT WAS FAULTY. NOW AFTER I GOT IT BACK BOTH FRONT TURN SIGNALS DO NOT WORK AND THE BACK FLASHES FAST AND SOMETIMES FLASHES NORMALLY. ALSO BACK WHEN I BOUGHT THE CAR A YEAR AGO IN JUNE 2017 THE CAR WOULD START AND I WOULD LET THE ENGINE WARM UP BUT ABOUT 20 SECONDS IN, IT WOULD STALL. WHEN DRIVING IT WOULD USUALLY STALL WHEN I WAS BREAKING AT STOP LIGHTS AND STOP SIGNS. I REPLACED THE CAMSHAFT POSITIONING SENSOR ABOUT 3 TIMES SO FAR AND STILL FEEL THE ENGINE LOSING POWER AT TIMES.

Mileage: 94,500

MY CAR DOES NOT START AT LEAST 10 TIMES A WEEK, I BELIEVE ITS DUE TO A FAULTY FUEL PUMP RELAY AND MY VIN ISNT PART OF THE RECALL FOR THIS AND IT SHOULD BE. IVE READ MANY OTHER PEOPLE COMPLAINING OF THE SAME EXACT ISSUE AND I TOOK IT TO FAIRFIELD JEEP WHERE THEY TOLD ME ONE THING OVER THE PHONE AND THEN UPON ARRIVAL IT WAS SOMETHING DIFFERENT AND THEN THE PAPERS STATED SOMETHING ELSE DIFFERENT!

Mileage: 133,000

SAFETY ISSUE- FIRE/EXPLOSION: GASOLINE FUMES OUTSIDE OF JEEP AT 63K MILES. DEALER COMPLETED SMOKE TEST AND REPORTED SMOKE EMITTED FROM TOP OF GAS TANK INDICATES LEAK FROM ONE OF SEVERAL ACCESS PORTS (FILLER PIPE ACCESS, FUEL PUMP ACCESS). DEALER CANNOT CONFIRM WITHOUT $1,600 FEE TO DROP TANK TO CONFIRM DIAGNOSIS. DEALER FELT LEAK DUE TO FAULTY DESIGN/MANUFACTURE/ASSEMBLY/INSTALLATION OF PARTS (O-RINGS/SEALS/ETC.). I AM ORIGINAL OWNER, RETIRED,ON FIXED INCOME AND HAVE COMPLETED ALL RECALLS AND METICULOUSLY MAINTAINED VEHICLE. DEALER SUGGESTED I CALL JEEP CORPORATE (800-992-1997) AND ASK FOR "GOODWILL" REPAIR. AFTER 17 PHONE CALLS TO JEEP CORPORATE I CONTINUE TO GET: 1) NO REPLY, 2) NO CALLBACKS 3) CATCH 22 STATING I MUST PAY FOR TANK REMOVAL TO CONFIRM DIAGNOSIS, REPAIR AND DETERMINE IF PARTS ARE DEFECTIVE. JEEP CORPORATE (KENISHA -OPERATOR KB805) TOLD ME TODAY (2-20-18) THAT DECISIONS WAS MADE NOT TO GRANT GOODWILL REPAIR DUE TO DEALER REPORT THAT LEAK PROBABLY (NOT CONFIRMED) DUE TO CORROSION AROUND ACCESS PORTS ON TOP OF GASOLINE AND WARRANTY HAS EXPIRED. LEAKS DUE TO CORROSION BY "WEAR AND TEAR" AND NOT FAULTY DESIGN/ MANUFACTURE/ASSEMBLY OR INSTALLATION AT FACTORY. I WAS TOLD I WAS RESPONSIBLE FOR FULL COST OF REPAIR, IRRESPECTIVE OF POTENTIAL FIRES OR EXPLOSIONS DUE TO GASOLINE FUMES EMITTING FROM CORROSION ON TOP OF PLASTIC GAS TALK. I DISAGREE. THE DESIGN (INACCESSIBILITY TO TOP OF GAS TANK0), PARTS (NON-CORROSIVE STAINLESS STEEL METAL RETAINERS, AND O-RINGS), AND QUESTIONABLE ASSEMBLY HAVE RESULTED IN THIS POTENTIAL FIRE AND EXPLOSION TRAP. WITH SAFETY BEING IN THE NAME OF NHTSA, I AM HOPEFUL INVESTIGATION AND RECALL ADDRESS THIS ISSUE. THANK YOU

Mileage: 63,999

SAFETY COMPLAINT - FIRE/EXPLOSION: GASOLINE FUMES OUTSIDE OF CAR AND OCCASIONALLY INSIDE OF CAR. JEEP DEALER STATES FAULTY DESIGN/MANUFACTURE/ASSEMBLY OF GAS TANK AND/OR PARTS RESULTED IN O-RING FAILURE CAUSING ENGINE LIGHT TO GO ON WITH CODES FOR EVAC FAILURE. FUMES AT MINIMUM WHEN AIR TEMP BELOW FREEZING AS SEALS FREEZE SHUT AND ENGINE LIGHT STOPS GOING ON. WHEN AIR TEMPERATURE IS ABOVE FREEZING, FUMES RESUME, ENGINE LIGHT GOES ON WITH SAME EVAC CODES AND GASOLINE FUMES CAN BE DETECTED OUTSIDE AND INSIDE OF CAR. JEEP DEALER STATED PARTS ARE MINIMUM COSTS BUT LABOR TO REMOVE/REPLACE TANK AND PARTS - `$2,500. SAFETY ISSUE. CALLED CHRYSLER A DOZEN TIMES AND NO FOLLOW UP. CASE #S 32808988, 32840898, 33072326 FILED, NO FOLLOW UP. REQUESTING CHRYSLER-JEEP FOR "GOOD WILL" REPAIR OR SHARE COST REPAIR FOR FAULTY MANUFACTURE LEADING TO EXTREME SAFETY ISSUE. FILED ODI WITH NHTSA # 11048089 ON 11/22/17 - SPOKE TO DAWN

Mileage: 63,000

SAFETY RECALL P54/NHTS 14V-530 THE PROBLEM THAT I AM HAVING IS THE TOTALLY INTEGRATED POWER MODULE TIPM. IT SAYS THAT IT HAS BEEN REPAIRED AT THE JEEP DEALERSHIP, HOWEVER I AM STILL HAVING ISSUES WITH THIS CAR SHUTTING DOWN IN THE MIDDLE OF THE HIGHWAY OR TURNING OFF THE MAIN ROADS AND I AM AFRAID I WILL GET INTO A CAR ACCIDENT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED AND LOST POWER WHILE DECELERATING FROM HIGHWAY SPEEDS. AS A RESULT, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP OF AUSTIN (13401 RANCH RD 620 N, AUSTIN, TX 78717) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO MAC HAIK DODGE CHRYSLER JEEP RAM (3207 S GENERAL BRUCE DR, TEMPLE, TX 76504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP RELAYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *BF *BF *TR

Mileage: 56,000

VEHICLE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. THE ENGINE IS NOT RUNNING SO THERE IS NO POWER STEERING OR POWER BRAKES PUTTING MY WIFE, CHILD, AND OTHERS AROUND THEM IN DANGER WHEN THIS HAPPENS. THERE ARE NUMEROUS AND NUMEROUS AMOUNTS OF COMPLAINTS ABOUT THIS ISSUE ALL OVER THE WEB. CHRYSLER HAS A RECALL FIX FOR THIS ISSUE BUT THEIR FIX IS NOT WORKING, AS WE HAVE HAD THIS "FIX" DONE TWICE, STILL HAVING THE STALLING WHILE DRIVING ISSUE. THERE ARE 188,000 OTHER VEHICLES AFFECTED BY THIS. THESE VEHICLES ARE A DANGER TO EVERYONE ON THE ROAD.

Mileage: 125,000

OUR 2011 JEEP GRAND CHEROKEE STALLS WITHOUT WARNING. THE ISSUE USUALLY OCCURS WHEN SLOWING DOWN AND TURNING TO EXIT THE HIGHWAY. WE HAVE HAD ALL RECALLS TAKEN CARE OF, AND HAVE HAD THE JEEP IN TO THE DEALER SEVERAL TIMES FOR THIS ISSUE WITH NO RESOLUTION. THE DRIVERS ABILITY TO CONTROL THE VEHICLE AFTER THE LOSS OF POWER IS SIGNIFICANTLY DIMINISHED. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR.

Mileage: 88,000

FUEL TANK FILL LINE (NECK) REQUIRED REPLACEMENT DUE TO FUEL VAPOR SYSTEM LEAKAGE. THIS CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. DEALER INDICATED NO GROSS CORROSION BUT SOME EVIDENCE OF CORROSION ON THE NECK, AND SYSTEM IDENTIFIED LOSS OF VAPOR RECOVERY.

Mileage: 120,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE DEALER (ACTON CHRYSLER DODGE JEEP RAM, 196 GREAT RD, ACTON, MA 01720, (978) 263-7300) DIAGNOSED THAT THERE WAS AN INTERNAL LEAK ON THE TOP OF THE TANK. THE DEALER STATED THAT THE O RING AND RETAINER NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD FOLLOW-UP TO DETERMINE IF THEY WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *BF *TR

Mileage: 61,000

TRAVELLING 50-60 MILES AN HOUR THEN DECELERATING CAUSE ENGINE TO STALL/SHUT OFF MAKING IT A 3 TON PROBLEM.

Mileage: 120,000

WHEN I WENT IN TO WACONIA JEEP (905 STRONG DR, WACONIA, MN 55387) THEY TOLD ME I NEED A NEW FUEL PUMP. DID NOT DO RECALL WORK. MY CALL OFTEN STALLED BUT I WAS ABLE TO GET BACK TO MY HOME IN COLORADO. DEALERS IN DENVER METRO AREA DON'T HAVE ANY "OPENINGS" FOR 3 WEEKS.

Mileage: 188,000

WHILE IN MOTION PUT ON TURN SIGNAL AND STARTED TURN AND ENGINE STOPPED COLD. IT COULD BE STARTED AGAIN AFTER COMING TO A STOP. DURING FAILURE HAD NO POWER STEERING OR POWER BRAKES. HAS HAPPENED THREE TIMES TWO WHILE TURNING RIGHT ONCE WHILE TURNING LEFT.

Mileage: 96,000

JEEP GC2011 ENGINE STALLS WHILE DRIVING! CURRENT RECALL UNDER CHRYSLER #T36 AND NHTSA #17V435 ONLY COVERS YEAR 2012-2014. CHRYSLER NEEDS TO BE NOTIFIED TO INCLUDE YEAR 2011. ONGOING ISSUES OF STALING AND COMPLAINTS FOR 2011 HAS BEEN LOGGED SINCE 2012 AND IS A SERIOUS MECHANICAL ISSUE THAT SHOULD BE UNDER THE RECALL. IF ANYONE HAS EXPERIENCED STALING PLEASE DOCUMENT AND SEND THE COMPLAINT OR IF YOU KNOW SOMEONE WHO HAS DIED FROM THIS PLEASE FILE TO SAVE OTHERS!

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

Mileage: 5,000

BEGINNING IN AUGUST OF 2016, THE CAR WILL STALL SPORADICALLY UPON RAPID DECELERATION. LAST TIME IN MARCH THE CAR STALLED WHEN BRAKES WERE APPLIED TO AVOID AN ACCIDENT ON THE FREEWAY. DEALER CANNOT RECREATE OR DIAGNOSE THE PROBLEM AND RETURNS THE CAR 'OPERATING AS DESIGNED.' CAR HAS NOT BEEN DRIVEN SINCE. PROBLEM HAS OCCURRED 10-12 TIMES AND MORE RECENTLY WITH GREATER FREQUENCY. RAPID DECLARATION USUALLY OCCURS TO AVOID A PROBLEM, THIS IS THE WORST TIME FOR THE CAR TO STALL OUT.

Mileage: 52,000

WHEN I COME TO A STOP/SLOW DOWN THE ENGINE INTERMITTENTLY STALLS - TYPICALLY THIS IS WHEN I'M DRIVING ON CITY STREETS WHEN I'M STOPPING. IT HAS HAPPENED WHILE TURNING BOTH LEFT AND RIGHT, GOING UP HILL AND DOWN HILL, AND MORE OFTEN WHEN THE ENGINE IS COOL. THE FUEL LEVEL CAN BE FULL OR LOW AND IT STILL HAPPENS. FRIDAY MAY 19, 2017 IT HAPPENED FOUR TIMES IN A 20 MILE TRIP ON ROADS WITH SPEED LIMITS RANGING FROM 30MPH TO 55MPH, ONCE AT A STOP LIGHT, ONCE AT A ROUND ABOUT, ONCE AT A STOP SIGN, AND ONCE AT A LEFT HAND TURN. P54 RECALL WAS ALREADY ADDRESSED.

Mileage: 132

I WILL BE DRIVING THE JEEP & IT WILL STALL JUST TURN OFF LOSE POWER STEERING. IT HAPPENED TWICE ON FREEWAY & 10 TIMES ON STREET. IT STALLS WHEN AM TURNING. I TOOK IT TO CHRYSLER JEEP DEALERSHIP IN MONROVIA CA THEY DID A DIAGNOSTIC DIDN'T FIND ANYTHING THEY KEPT IT OVERNIGHT DROVE IT NOTHING THEY DIDN'T FIX ANYTHING & IT KEEPS STALLING. THERE WAS A RECALL FOR FUEL PUMP RELAY I DON'T KNOW IF THE WORK WAS REALLY DONE SINCE IT KEEPS STALLING. AM AFRAID TO DRIVE THE CAR ON FWY ONLY DRIVING ON STREET. AFRAID OF IT STALLING AGAIN.

Mileage: 39,000

VEHICLE WHILE IN MOTION , SUDDENLY CUTS OFF , NO POWER , NO BRAKES , DASHBOARD LIGHTS ALL COME ON INDICATING ALL CAUTIONS I.E., ENGINE LIGHT , AIRBAGS SEAT BELTS . RADIO GOES OUT AND COMES BACK ON. THIS HAPPENS WHILE DRIVING AND ONCE WHILE BACKING OUT OF A PARKING SPACE.

Mileage: 65,000

TODAY, MONDAY, MARCH 6TH, 2017; I WAS DRIVING TO WORK; A COUPLE OF MILES FROM MY HOUSE MY VEHICLE STALLED WITHOUT WARNING. LUCKILY FOR ME, IT WAS A LOW-SPEED AREA AND I WAS ABLE TO STOP ON THE SIDE OF THE ROAD. MY TRUCK DID NOT TURN ON AGAIN DESPITE SEVERAL ATTEMPTS. I CALLED A TOW AND IT TOOK IT TO A SHOP. I LEFT THE TRUCK THE ENTIRE DAY. AT THE END OF THE DAY THEY GAVE IT BACK TO ME SAYING IT WORKED AGAIN AND THAT APPARENTLY THERE WAS A MAL-FUNCTION WITH THE RELAY SYSTEM. THEY SAID THE GAS-PUMP WAS NOT WORKING AND SUDDENLY WHEN THEY WERE CHECKING THE TPIM IT WORKED BY ITSELF. THEY COULD ONLY RECOMMEND TO TAKE IT TO THE DEALER FOR A MORE PROFOUND CHECK. I RECALLED I GOT A CARFAX NOT SO LONG AGO AND GOING BACK TO IT I FOUND OUT ABOUT THE TPIM FAILURES... THIS IS A VERY SERIOUS ISSUE AND WITH A VERY HIGH RISK OF SERIOUS INJURY TO THE VEHICLE OCCUPANTS. I WORK IN MANUFACTURING SUPPLYING PARTS TO DIFFERENT OEM'S AND IN THE PFMEA (POTENTIAL FAILURE MODE AND EFFECTS ANALYSIS) THIS WOULD HAVE A SEVERITY OF 10!!! I WILL FILE ALL THE COMPLAINTS AND WILL CALL THE NHTS TO GET MY TPIM REPLACED ASAP! I REALLY HOPE THEY CAN MAKE THIS QUICKLY. IF I CAN GET ANOTHER CAR I WILL DO BUT I WILL NOT TAKE MY FAMILY ON THE TRUCK FOR SURE.

Mileage: 104,014

CAMSHAFT LIFTERS BREAK AND NEED TO BE REPLACED. CYLINDER 8 MISFIRE WHEN DRIVING.

Mileage: 1

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

VEHICLE HAS SHUT OFF WHILE DRIVING A NUMBER OF TIMES. TWO INCIDENTS WERE WHILE I WAS SITTING IDLE AT A STOP LIGHT. TWO OTHER INCIDENTS HAPPENED WHILE IN MOTION, SLOWING DOWN, APPROACHING A STOP LIGHT OR STOP SIGN. THERE IS A RECALL FOR A FUEL PUMP RELAY DESCRIBING SIMILAR SITUATIONS BUT MY VIN SHOWS NO SUCH RECALL.

Mileage: 94,500

MY CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST YEAR. TWO YEARS AGO MY FUEL PUMP WENT OUT AND THAT WAS REPLACED AT THAT TIME AND WAS ALSO A RECALL SITUATION. SINCE THEN THE SAME FUEL PUMP HAS BEEN REPLACED 5 TIMES AND THE SAME PROBLEM KEEPS OCCURRING. MY CAR WILL STALL AND NOT START. AFTER THE FIFTH FUEL PUMP I CALLED THE COMPANY AND OPENED A CASE AND WAS TOLD THEY COULDN'T DUPLICATE THE PROBLEM. TWO SEPARATE DEALERSHIPS HAVE LOOKED AT MY VEHICLE AND WERE UNABLE TO DETECT THE PROBLEM. SINCE THEN THE SAME PROBLEM HAS HAPPENED TWICE AND I CAN'T SEEM TO GET ANY HELP. PLEASE HELP!

Mileage: 50,000

VEHICLE STALLED WHILE DRIVING ON CITY STREET THEN LOCKED UP AND WOULDNT START OR MOVE FROM PARK, DASH READING SAID IT WAS IN DRIVE.

Mileage: 90,000

JEEP WILL ONLY START WITH REMOTE STARTER. PUSH BUTTON START DOES NOT WORK. I HAD THE FUEL PUMP REPLACED HOWEVER, AM JUST LEARNING OF A TIPM RECALL FOR THIS MODEL. VEHICLE WAS IN STATIONARY POSITION IN MY GARAGE WHEN IT WOULD NOT START.

Mileage: 90,000

VEHICLE HAD EXTERNAL FUEL RELAY INSTALLED OVER A YEAR AGO BY DEALER. THIS VEHICLE HAD NOT EXPERIENCED AN ISSUE WITH THE FUEL RELAY. NOW VEHICLE IS HAVING THE SAME ISSUES - ENGINE STOPPING FOR NO REASON, EVEN WHILE DRIVING - AS DESCRIBED IN THE COMPLAINTS ABOUT THE TIPM. VERY DANGEROUS AND THE "FIX" BY FCA, APPEARS TO NOT BE A PERMANENT FIX.

Mileage: 64,000

I WAS APPROACHING A STOP SIGN AND HAD MY FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND IT FELT AS IF I HAD NO PRESSURE IN THE GAS PEDAL. I WAS ABLE TO STOP AND PULLED OVER. AT FIRST, THINKING THIS WAS A SCARY, ISOLATED INCIDENCE, I DROVE ON THE THREE BLOCKS TO THE GROCERY STORE. AT THE GROCERY STORE, I STOPPED IN THE PARKING LOT TO LET ANOTHER VEHICLE PULL OUT AND A WOMAN CROSS FROM HER CAR TO THE STORE. THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED FORWARD FROM A DEAD STOP. I THREW IT IN NEUTRAL AND USED MY E-BRAKE TO STOP THE CAR. I WAS TERRIFIED THAT I COULD HAVE RUN OVER A PEDESTRIAN. I WALKED FROM THE STORE TO THE DEALERSHIP AND THEY PICKED UP MY VEHICLE. I TOLD THEM TO KEEP IT UNTIL THEY SOLVE THIS ISSUE. I DO NOT FEEL SAFE TO DRIVE IT AND AM SERIOUSLY AFRAID THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. THE FIRST TIME, MY FOOT WAS ON THE BRAKE AND THE CAR WAS STILL MOVING VERY SLOWLY FORWARD WHEN THE ACCELERATION OCCURRED. THE SECOND TIME, I WAS AT A DEAD STOP WITH THE FOOT ON THE BRAKE WHEN THE ACCELERATION OCCURRED. MY VEHICLE REMAINS IN THE SHOP AT THIS TIME BUT I WILL FOLLOW UP WITH WHATEVER THEY FIND.

Mileage: 70,000

ISSUE: INTERMITTENT STALLING STARTED AFTER COMPLETION OF TIPM FUEL RELAY RECALL REPAIR. STALLS WHILE DRIVING, DE-ACCELERATING FROM HIGHWAY SPEED (60MPH+) BETWEEN 30-40MPH WHEN BRAKING PREPARING TO MAKE A TURN, CAUSING LOSS OF VEHICLE CONTROL. HAS NEVER HAPPENED WITH IN TOWN DRIVING. INTERMITTENT. NO STUTTER OR SHUTTER. ALL ENGINE POWER CEASES WITH NO POWER BRAKES OR STEERING. ALL ELECTRONIC STAY ON. NO CEL OR STORED CODES. ALWAYS RESTARTS BY PLACING TRANSMISSION IN NEUTRAL AND PUSHING THE START BUTTON. RECALL PERFORMED: CROWE AUTO GROUP, 1-21-15 90,578MI BEGAN: MARCH 2015 32 DAYS AT A DEALER, 5 DEALER VISITS, 2 DEALERS. STILL NO FIX. DEALER HAS EXPERIENCED STALLING. HAVE FULL LIST OF TIME LINE AND SERVICE PAPERWORK.

ENGINE SHUT OFF WHILE DECELERATING FROM 40MPH AT APROX. 15MPH WHILE COMING TO A STOP SIGN. THIS HAS HAPPENED AS RECENTLY AS LAST MONTH. ALL INSTRUMENTS, RADIO ETC. REMAINED POWERED. NO WARNING LIGHTS. DEALER CAN'T SEEM TO IDENTIFY ISSUE. PREVIOUS RECALL FOR FUEL RELAY WAS COMPLETED IN 2014. PREVIOUS NHTSA ID NUMBER: 10783730

Mileage: 61,500

CAR STALLS WITH NO WARNING WHILE DRIVING. HAS HAPPENED TWICE. LOSE POWER STEERING. ABLE TO RE-START.

Mileage: 90,000

TIPM FAILED CAUSING CAR TO STALL WHILE IN MOTION DURING RUSH HOUR TRAFFIC. POWER STEERING, POWER BRAKES ALSO FAILED. LASTLY, POWER DOOR LOCKS ALSO FAILED WITH ONE YEAR OLD IN THE CAR.

Mileage: 47,500

PRIOR TO RECEIVING THE CURRENT RECALL ON MY 2011 JEEP GRAND CHEROKEE, I WAS MERGING ONTO THE FREEWAY AND MY JEEP LOST COMPLETE POWER. I STARTED TO PANIC BECAUSE THERE WAS NOTHING I COULD DO TO CONTROL MY JEEP. LUCKILY, I WAS ON THE OUTSIDE LANE AND JUST COASTED TO A STOP. THEN, I SAT THERE FOR ABOUT 10 MINUTES WHILE I CALLED MY WIFE TO LET HER KNOW SHE WOULD NEED TO COME GET ME. THEN, I WENT TO SEE IF MY JEEP WOULD DRIVE ONE MORE TIME AND IT DROVE OFF JUST FINE. THEN, WHEN I RECEIVED THIS NOTICE I CALLED THE JEEP DEALERSHIP TO ASK THEM TO FIX MY JEEP DUE TOT HE RECALL AND THEY TOLD ME THAT THEY WERE WAITING ON PARTS AND WOULD LET ME KNOW WHEN THEY COME IN. HOWEVER, NOW MY AIR BAG LIGHTS ARE ON AS WELL AS MY TRACTION CONTROL LIGHT IS ON. I ALSO INTERMITTENTLY WHEN I PUSH ON MY BRAKES IT WILL FEEL AS IF I HAVE BEEN REAR-ENDED. WHEN I LOOK BEHIND ME THERE IS NOTHING THERE THAT WOULD INDICATE I HAVE BEEN REAR-ENDED.

Mileage: 5

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 11/19/15*LJ *TR

Mileage: 102,000

MY 2011 JEEP GRAND CHEROKEE BEGAN STALLING WHILE DRIVING IN DECEMBER 2014. THESE OCCURRENCES HAVE BEEN DOCUMENTED BY THE DEALERSHIP FOUR TIMES. IT HAS ALWAYS STALLED WHILE DRIVING AT SPEEDS HIGHER THAN 50 MPH. IT HAS STALLED ON THE FREEWAY 2 TIMES AND I HAVE BEEN SPARED A SERIOUS TRAFFIC COLLISION DUE TO LIGHT TRAFFIC CONDITIONS. THE VEHICLE NEVER THROWS A CODE WHEN IT STALLS. THERE IS NOTHING THE SERVICE DEPARTMENT CAN DO FOR THESE "PHANTOM" OCCURRENCES. THE TIPM HAS BEEN REPLACED SINCE THAT CAN SOMETIMES BE THE ISSUE. HOWEVER, THE STALLING CONTINUES. I HAVE RESEARCHED THIS STALLING ISSUE AND THERE ARE OTHERS WITH THE SIMILAR PROBLEM. WHAT WILL IT TAKE BEFORE CHRYSLER ADDRESSES THIS LIFE THREATENING PROBLEM? CURRENTLY, MY VEHICLE IS BACK AT THE DEALERSHIP FOR THIS PROBLEM. I AM NOT LOOKING FORWARD TO PICKING UP MY VEHICLE SINCE THE PROBLEM IS ALWAYS LOOMING LIKE A BLACK CLOUD OVER MY HEAD.

Mileage: 29,255

JEEP WAS TAKEN IN FOR THE P54 FUEL PUMP RELAY RECALL ON 6/12/15. NEXT MORNING AFTER RETURNING FROM DEALER, THE ENGINE WOULD CRANK BUT NOT START. THIS PROBLEM WAS INTERMITTENT, AND THE ENGINE WOULD SOMETIMES START AFTER 15-30 MINUTES OF TRYING. EVENTUALLY ON 6/15/15 IT WOULDN'T START ALL MORNING SO WAS TOWED BACK TO DEALER. THEY COULDN'T REPLICATE PROBLEM AND RELEASED CAR BACK TO ME DOING NOTHING. INTERMITTENT NO START CONTINUED FOR WEEKS, CAR TAKEN BACK TO DEALER ON 7/6/15 AND THEY REPLACED WIN MODULE, ANOTHER COMPONENT OF IGNITION SYSTEM. NEXT MORNING, 7/7/15, CAR WOULD NOT START AGAIN. INTERMITTENT CRANK/NO START CONDITION CONTINUED TO OCCUR FOR WEEKS, CAR TAKEN BACK TO DEALER ON 7/22/15. THIS TIME DEALER SPENT ALMOST 3 WEEKS WORKING ON THE PROBLEM. FIRST, THE FUEL PUMP RELAY (THE RECALL PART ALREADY REPLACED ONCE) WAS DETERMINED TO BE FAULTY AND WAS REPLACED. THIS DIDN'T SOLVE THE PROBLEM, AND THE TIPM WAS SAID TO BE CAUSING THE CONDITION, AND WAS REPLACED ON 8/10/15. JEEP WORKED FOR A WEEK UNTIL TODAY, 8/15/15, WHILE DRIVING DOWN A BUSY LONG ISLAND ROAD CAR STALLED OUT WHILE DRIVING ~30 MPH. MY WIFE AND OUR 4 MONTH OLD BABY WERE IN THE CAR, AND I WAS SOMEWHAT TERRIFIED. THERE WAS TRAFFIC SURROUNDING US, AND I WAS LEFT WITH NO POWER TO THE BRAKES OR STEERING. LUCKILY I WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO PUT HAZARDS ON AND PULL OVER SLOWLY WITHOUT INCIDENT. IF THERE HAD BEEN A RED LIGHT OR SUDDEN BRAKING IN FRONT OF ME HOWEVER, THE SITUATION WOULD HAVE BEEN MUCH DIFFERENT. AFTER PULLING OVER, CAR CRANKED/NO START AS IT HAS PREVIOUSLY FOR THE PAST MONTHS, AND DID SO FOR 20 MINUTES UNTIL FINALLY STARTED AND DROVE IT HOME. I HAVE HAD OUR JEEP IN THE SHOP 4 TIMES FOR WHAT SEEMS TO BE THE ISSUE DESCRIBED IN THE FUEL PUMP RELAY RECALL, BUT WE ARE STILL EXPERIENCING THE SAME PROBLEM! I AM AT MY WITS END, AND NO LONGER FEEL SAFE IN THIS VEHICLE.

Mileage: 35,800

I WAS KNOCKED UNCONSCIOUS AND HAVE NO MEMORY OF CRASH JEEP WAS TOTALED I NEVER SAW IT AGAIN TOOK 4 MONTHS TO RECOVER.

Mileage: 43,993

AFTER GETTING MY FUEL PUMP REPLACED, MY FUEL PUMP LIGHT STILL COMES ON. WHAT IS GOING TO BE DONE TO CORRECT THIS? I READ THAT A BAD FUEL PUMP FROM THE DEALERSHIP COULD HAVE BEEN PUT ON MY VEHICLE.

Mileage: 125,000

VEHICLE STALLED, WILL NOT START FROM TIME TO TIME, I NOTICE SEVERAL COMPLAINANTS ONLINE ON THE SAME. THE COMPLAINANTS HAD TAKEN VEHICLE IN FOR REPAIR ADD MET WITH NEGATIVE RESULTS EACH TIME THE CONSISTENT FIX WAS FUEL PUMP & FUEL RELAY BUT THIS DID NOT REPAIR VEHICLE THESE WERE DEALER FIXES.

Mileage: 64,000

ON OR ABOUT APRIL 20, 2015 I HAD JUST DRIVEN MY JEEP ABOUT 20 MILES TO GET GROCERIES CAME HOME UNLOADED AND WENT BACK TO START JEEP TO GO PICK UP GRAND DAUGHTER AT SCHOOL AND THE JEEP WOULD NOT START. IT WOULD CRANK FOR ABOUT 30 SECONDS AND THEN STOP. TRIED TO START 5 OR 6 TIMES. TOOK MY TRUCK TO GET GRAND DAUGHTER. CALLED CHRYSLER AND THEY SENT DEALER TO GET JEEP. ABOUT AN HOUR LATER JEEP STARTED THEN BUT THEY TOOK IT TO CHECK IT OUT. AFTER 5 DAYS THEY TOLD ME I NEED A NEW BATTERY. THEY WANTED $355.31 FOR NEW BATTERY. TOOK JEEP TO 2 PARTS STORES AND THEY CHECKED THE BATTERY AND SAID IT WAS STRONGER THAN WHAT WAS POSTED ON BATTERY. ON MAY 7, 2015 I WAS OUT AT STORE AND JEEP WOULD NOT START. TRIED ABOUT 6 OR 7 TIMES AND THEN IT STARTED WITHOUT MY FOOT ON BRAKE BUT WOULD NOT GO INTO GEAR. RESTARTED AND WAS FINE. CALLED DEALER AND TOOK BACK ON MAY 8, 2015. DEALER KEPT JEEP OVER NIGHT AND TOLD ME I NEEDED A NEW BATTERY. BOUGHT A NEW BATTERY THROUGH MY SON IN LAWS SHOP COST ME $122.14. THE DEALER CHARGED ME $90.00 FOR THE TEST. SO I AM OUT OF $212.14 AS OF NOW. TODAY JUNE 13,2015 I WENT TO START MY JEEP AND IT WOULD NOT START. SAME AS BOTH TIMES BEFORE. I KNOW THE PROBLEM IS WITH THE TIPM AND NO TEST WILL SHOW THAT THERE IS A PROBLEM WITH IT. CALLED JEEP HOT LINE AND THEY SAID THERE IS NO RECALL ON THIS AND NO REPORTS. TO TAKE IT TO THE DEALER AND HAVE THEM TEST IT AGAIN THAT THEY COULD NOT HELP ME WITH THIS PROBLEM BECAUSE MY JEEP WAS OUT OF FACTORY WARRANTY. I ONLY HAVE 32989 MILES ON MY JEEP. IT ONLY HAD 32627 ON THE SECOND VISIT TO DEALER. I HAVE EXTENDED WARRANTY ON THE JEEP BUT THEY CHARGE $50.00 IF THE TEST DON'T SHOW UP A PROBLEM. SO I AM BETWEEN A ROCK AND A HARD PLACE. WHERE DO I GO FROM HERE. I KNOW THERE ARE A LOT OF REPORTS ON HERE ABOUT THE SAME PROBLEM I AM HAVING. THANK YOU FOR YOUR TIME. *TR

Mileage: 32,000

ON 5/25 APPROXIMATELY 2:30 PM WHILE MERGING ONTO THE HIGHWAY VEHICLE STOPPED ACCELERATING AND STEERING LOCKED UP AND ENGINE STALLED OUT WHILE IN THE RIGHT LANE OF THE HIGHWAY. HAD TO DRIFT OVER TO SHOULDER ON LEFT HAND SIDE ON HIGHWAY WHERE SPEED LIMIT 65 MPH BUT DRIVERS OFTEN DO 75-80 MPH. VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED.

Mileage: 72,805

I HAD THE TIPM FUEL PUMP RELAY BYPASS "FIX" DONE LAST FALL AFTER FAILING TO START A NUMBER OF TIMES. IT HAS BEEN RECALLED SINCE I HAD THE REPAIR DONE. I AM NOW EXPERIENCING THE EXACT SAME PROBLEM. IT FAILS TO START A FEW TIMES EACH WEEK, EVENTUALLY STARTING AFTER SEVERAL ATTEMPTS. I'VE TAKEN MY VEHICLE TO A LOCAL DEALERSHIP A NUMBER OF TIMES AND THEY CAN'T FIND ANYTHING WRONG (NO ERROR CODES). THIS IS AN INTERMITTENT STARTING ISSUE AND APPARENTLY DIFFICULT TO DIAGNOSE. IT'S ALMOST CERTAINLY RELATED TO THE TIPM. I CONTINUE TO PAY DIAGNOSTIC CHARGES SINCE NO "CODES" ARE REGISTERING ANYWHERE. ($150.00) UNTIL THEY GET A "ERROR CODE", THEY CLAIM THERE'S NOTHING THEY CAN DO AND IT'S NOT COVERED BY MY EXTENDED WARRANTY. THE INTERNET IS FULL OF SIMILAR COMPLAINTS FOR THIS MAKE AND MODEL YEAR. I JUST WANT MY CAR TO START AND RUN WELL! *TR

Mileage: 60,000

FIRST INCIDENT WAS: ~11/24/2014 TOOK TO MOTHER LODE MOTORS, SONORA, CA SECOND INCIDENT WAS: 3-09-2015 TOOK TO MOTOR LODE MOTORS FOR RECALL P54/ NHTSA 14V-530 ( TIPM); TOOK TO CENTRAL VALLEY MOTORS IN MODESTO, CA MY JEEP WOULD NOT START. THE STARTING MOTOR CONTINUED TO TURN OVER EVEN WHEN I STOPPED PRESSING IT. BECAUSE THERE IS NOT A JEEP DEALER WITHIN 70 MILES, I TOOK IT TO A LOCAL DEALER (DODGE) WHO CLAIMED TO BE ABLE TO MECHANICALLY WORK ON JEEPS. THEY USED TO BE A JEEP DEALER. I TOLD THEM OF THE PROBLEM. I LEFT IT OVER NIGHT. THEY TOLD ME THEY HAD TO RESET THE COMPUTER. ($300). NO PARTS REPLACED. FOUR MONTHS LATER (3/9/2015) , THE SAME PROBLEM OCCURRED, ONLY IT WAS WORSE. SO I TOOK IT BACK TO THE SAME GARAGE, AND LEFT IT OVER NIGHT. THIS TIME THEY TOLD ME THE WHOLE COMPUTER HAD TO BE REPLACED. ($1507). I FINALLY WAS ABLE TO TAKE IT TO A REAL JEEP DEALER TO GET A RECALL ITEM FIXED. (P54/NHTSA 14V-530, TIPM). WHEN I MENTIONED THE ABOVE INCIDENT, THEY TOLD ME THAT THE RECALL ITEM WAS THE CAUSE OF THE ABOVE INCIDENT, AND WHAT THE DODGE DEALER DID WAS NOT NECESSARY. FIXING THE RECALL ITEM WOULD HAVE FIXED IT, AT NO COST. THE DEALER THAT DID THE "UNNECESSARY" WORK THAT COST ME $1807, WAS "MOTHER LODE MOTORS" IN SONORA, CA 95370. I WENT BACK TO THEM AND TOLD A SUPERVISOR ABOUT THE INCIDENT, AND HE JUST LOOKED AT ME, DIDN'T SAY A WORD, DIDN'T EVEN ASK MY NAME OR APOLOGIZE. I CALLED THE OWNER OF MOTHER LODE MOTORS TO LET HIM KNOW OF MY COMPLAINT, AND HE BASICALLY ACCUSED ME OF MAKING EXCUSES AND SAID, ?HOW DID I KNOW THAT THEY DIDN'T FIX THE PROBLEM?? AGAIN NO APOLOGY. *TR

Mileage: 59,000

WHILE DRIVING MY 2011 GRAND CHEROKEE AND MY SPEED WAS 50MPH THE CAR START LOSING POWER,START DROPPING FROM 50MPH TO 45PMH TO 40MPH TO 35MPH AND I WAS NOT ABLE TO ACCELERATE AT ALL, AND I REALIZED THAT THE CAR GOING TO STOP ,SO I WAS LUCKY TO ENTER TO PARKING LOT AREA WERE MY CAR STALLED. I TRIED TO START THE CAR ON BUT THE CAR WONT START. AFTER BEING TOWED TO THE DEALER AND TELL THEM ABOUT THE INCLUDING THE DEALER CALLED ME AFTER COUPLE HOURS AND TOLD ME THAT THE FUEL PUMP IS NOT GOOD AND I NEED TO REPLACE IT. THREE MONTHS AGO I HAD MY CAR IN THE SAME DEALER FOR THE P54 RECALL WERE MY CAR WAS INSPECTED AND INSTALLED EXTERNAL FUEL PUMP RELAY WERE THE MILEAGE WERE 54,224. WHEN THE INCIDENT HAPPEN THE MILEAGE WERE 57,626 . MY CAR NEVER LOST POWER BEFORE, I THINK THIS HAPPEN AFTER PERFORMED THE P54 RECALL INTO MY CAR. THE DEALER IS ASKING FOR $ 823 TO REPLACE THE FUEL PUMP. I THANK GOD CAUSE I WAS LUCKY TO ENTER THE PARKING LOT AREA CAUSE OTHERWISE MY CAR WOULD STALL IN THE MIDDLE OF A BUSY ROAD AND LEAD TO RISK OF CRASH. *TR

Mileage: 57,626

THE RECALL FOR THE TIPM WAS ISSUED IN OCTOBER 2014 (P54/NHTSA 14V-530) AND THE PARTS ARE STILL NOT AVAILABLE AS OF MARCH 3, 2015. I NEED MORE OF AN UPDATE THAN, SORRY WE KNOW YOUR CAR HAS A SAFETY ISSUE, BUT WE DON'T HAVE THE PARTS. IF IT'S ENOUGH OF A SAFETY CONCERN THAT THEY NOTIFY ME EACH MONTH OF THE FAILURE TO HAVE INVENTORY, PERHAPS THEY SHOULD SAVE THE POSTAGE AND FOCUS ON PURCHASING THE PARTS. I AM TIRED OF WAITING. *TR

Mileage: 57,500

MY CAR WOULD NOT START I TOOK IT FOR SERVICE AND IT WAS CORRECTED AND REPLACED UNDER MY WARRANTY. HOWEVER I'VE HAD A FUEL PUMP RELAY RECALL AND HAVE BEEN WAITING FOR MONTHS FOR THE CAR DEALERSHIP TO CALL ME AND REPLACE IT. EACH TIME I CALL TO FOLLOW UP THEY SAY WE WILL CALL YOU ONCE THE PART IS IN. PLEASE HELP! *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE COMPLETELY SHUT OFF AND THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 02/27/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. UPDATED 4/26/2016 *JS UPDATED 9/18/2017*CN

Mileage: 87,000

I HAVE RECEIVED 3 RECALL NOTICES REGARDING MY 2011 JEEP GRAND CHEROKEE (NHTSA 14V154, 14V530 AND 14V391). AFTER RECEIVING NOTICE 14V154 I CONTACTED THE LOCAL DEALERSHIP (LARRY H MILLER IN BOISE IDAHO) AND WAS INFORMED THAT THE PARTS WERE BACK ORDERED WITH NO DATE WHEN PARTS WOULD BE AVAILABLE. THIS INFORMATION WAS REPEATED IN SEPTEMBER. HAVING NOW RECEIVED 3 RECALLS I ATTEMPTED TO SCHEDULE TO HAVE ALL 3 RESOLVED AT THE SAME TIME. HOWEVER, WHEN I TRIED TO SCHEDULE A SERVICE, I'M TOLD THAT, WHILE PARTS ARE AVAILABLE, THEY WILL NOT ORDER THE PARTS UNTIL I BRING MY VEHICLE IN FIRST. WHEN I ASKED WHY THEY STATED THAT THEY NEEDED THE VIN NUMBER. HOWEVER, THEY NOT ONLY HAVE MY VEHICLE INFORMATION ON RECORD AND I HAD THE VIN AVAILABLE DURING THE CALL. I ASKED TO COMPLETE THE SERVICE ORDER ON THE PHONE AND WAS TOLD IT WAS "POLICY" TO SCHEDULE SERVICE APPOINTMENTS ONLY WHEN THE VEHICLE IS PRESENT AND ONLY THEN WILL THEY ORDER PARTS. THIS DEALERSHIP HAS EXCEEDED THE REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS AND IS CREATING AN UNREASONABLE BARRIER TO COMPLETING THE SERVICES. *TR

I'VE BEEN RECEIVING RECALL NOTICES ON A JEEP I PURCHASE LAST FEBRUARY (USED) ON RECALLS P14, P36 AND P54. I CONTINUOUSLY CALL JEEP TO HAVE THESE ISSUES REPAIRED AND AM TOLD THE PARTS ARE NOT AVAILABLE, JEEP HASN'T SHIPPED OR THEY JUST HAVE TOO MANY RECALLS. HOW DO I GET MY RECALLS FIXED BEFORE I DO HAVE A CRASH?? I AM CONCERNED. *TR

Mileage: 34,000

UNABLE TO GET PARTS AT DEALER. KEY AUTO MART IN MOLINE I HAVE CONTACTED THEM MANY TIMES AND THEY STATE THEY CAN'T GET THE PARTS. I HAVE RECALL NOTICES FOR A FUEL RELAY PUMP AND BRAKE BOOSTER. *TR

ABOUT 6 MONTHS AGO, MY ENGINED BEGAN STALLING WHILE DRIVING WITHOUT ANY WARNING. FINALLY MY CAR WOULD NOT START UP AND REQUIRED TOWING. THROUGHOUT THIS TIME, ABNORMAL NOISES COULD BE HEARD FROM THE STARTER. THE DEALER TRIED TO REPAIR IT BY REPLACING THE CHRYSLER JEEP TAFN KIT AND CHARGED ME $1,361 FOR THE SERVICE. BUT THE CAR WAS STILL NOT REPAIRED AND WORKING PROPERLY SINCE IT CONTINUED STALLING WHILE DRIVING PARTICULARLY ON THE HIGHWAY, NOT ACCELERATING, SHOWING THE ELECTRONIC STABILIZER LIGHT GOING ON ALONG WITH NO POWER, AND EMITTING SCREECHING NOISES WHEN TURNED ON. AGAIN I TOOK THE CAR TO THE SAME DEALER AND THE MECHANIC CLAIMED THAT IT "MIGHT BE CAM SENSOR" AND CHARGED ME AGAIN ($324) FOR A REPAIR SERVICE THAT HAD NO IMPACT EXCEPT TO MAKE THE SITUATION WORSE. SO THE CAR IS STILL NOT REPAIRED OR FUNCTIONING AND CONTINUES TO EXHIBIT THE SAME PROBLEMS DESCRIBE ABOVE. IN NOVEMBER OF THIS YEAR, I RECEIVED A RECALL (P54) NOTICE FROM CHRYSLER ABOUT A FUEL PUMP RELAY PROBLEM THAT DESCRIBED THE PROBLEMS I HAVE BEEN HAVING WITH MY CAR WHICH LED ME TO BELIEVE THAT THE DEALERSHIP COULD MAKE THE NECESSARY REPAIRS; BUT YOU CAN SEE, THIS DID NOT HAPPEN. IN ITS RECALL MESSAGE, CHRYSLER RECOMMENDED THAT I CONTACT YOU IF MY DEALER HAS FAILED OR HAS BEEN UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE. MY COMPLAINT IS TWO FOLD: THE DEFECT HAS NOT BEEN REMEDIED AND THE DEALER KEEPS CHARGING ME FOR EACH SERVICE REPAIR VISIT. *DT

Mileage: 45,248

VEHICLE DOESN'T WANT TO START. TRIES TO TURN OVER BUT WON'T. HAD HAPPENED VERY INTERMITTENTLY FOR PAST COUPLE OF YEARS. OVER PAST MONTH HAS HAPPENED ALMOST EVERY TIME I TRY TO START THE CAR. USED TO ONLY DO IT ONCE AND THEN IT WOULD START ON THE SECOND ATTEMPT BUT IS NOW DOING THE "TRY BUT WON'T START" THING 6 AND 7 TIMES IN A ROW BEFORE IT WILL FINALLY TURN OVER. NOW SMELLING RAW FUEL AFTER IT STARTS DUE TO IT TRYING SO MANY TIMES TO CRANK. CALLED DEALERSHIP AND GOT THE SAME EXCUSE AS MANY PEOPLE WHO HAVE COMPLAINTS LISTED HERE..."WE DON'T HAVE THE PARTS YET." I DON'T UNDERSTAND HOW THEY DON'T HAVE THE PARTS 2 MONTHS AFTER THE RECALL ON SOMETHING LIKE THIS. IN ADDITION TO THE POTENTIAL SAFETY ISSUES IF IT BEGINS STALLING IN TRAFFIC LIKE OTHERS ARE REPORTING, IT'S COMPLETELY TRASHING MY STARTER/BATTERY/ETC AS IT SITS THERE AND TRIES TO CRANK MULTIPLE TIMES. I HAVE ZERO CONFIDENCE IN MY LOCAL DEALERSHIP AS I HAVE HAD TONS OF RUN INS WITH THEM OVER WARRANTY WORK DUE TO MULTIPLE PROBLEMS MY JEEP HAS HAD. THIS IS RIDICULOUS. *TR

Mileage: 50,000

I RECEIVED A RECALL NOTICE FOR THE TOTALLY INTEGRATED POWER MODULE FOR MY 2011 JEEP GRAND CHEROKEE IN OCTOBER 2014. THE VEHICLE NOW STRUGGLES TO START ALMOST EVERY TIME IT IS PROMPTED TO. IT USUALLY TAKES TWO OR THREE ATTEMPTS TO SUCCESSFULLY START AFTER IT MAKES A SORT OF REV TYPE OF NOISE AND EVEN PRODUCES AN ODOR WHICH IS SMELT ON THE OUTSIDE OF THE VEHICLE. THE DEALERSHIP HAS TOLD ME THAT THE PART TO CORRECT THE ISSUE IS CURRENTLY UNAVAILABLE, AND WHEN IT DOES BECOME AVAILABLE, THERE ARE OVER 20 PEOPLE AHEAD OF ME ON THE WAITING LIST TO BE REPAIRED. THE RECALL STATES THAT THE ISSUE COULD CAUSE THE CAR TO STALL UNEXPECTEDLY WHICH MAKES ME FEARFUL FOR MY, AND OTHERS, SAFETY BEING THAT I DRIVE ON THE INTERSTATE EVERYDAY. *TR

Mileage: 60,000

MY VEHICLE IS HAVING ISSUES STARTING/STALLING, AND SOUNDS LIKE THE WATER PUMP AND/OR ALTERNATOR IS FAILING. I WENT TO THE DEALERSHIP AND THEY SAID THIS IS ALL TIED TO P54/NHTSA 14V-530. THE TIPM PARTS ARE NOT AVAILABLE TO FIX THIS ISSUE, AND HAVE NOT BEEN AVAILABLE SINCE I RECEIVED THE FIRST RECALL NOTICE BACK IN OCTOBER 2014. THE DEALERSHIP SAID THE PARTS ARE NOT GOING TO BE AVAILABLE FOR WEEKS, POSSIBLY MONTHS. I CALLED JEEP/CHRYSLER AND THEY ALSO SAID THAT IS THE CAUSE OF MY PROBLEMS AND THEY HAVE NO DATE THAT RECALL REPLACEMENT/CORRECTION PARTS WILL BE AVAILABLE. I ASKED THEM WHAT I SHOULD DO SINCE I'M DRIVING A VEHICLE THAT DOESN'T WANT TO START (TAKES MULTIPLE ATTEMPTS), THAT STALLS OUT, AND THAT OTHER COMPONENTS UNDER THE HOOD ARE BEING AFFECTED. THEY SAID THEY WILL NOT COVER ANY TOWING, OR RENTAL COSTS, AND HAD NO GUIDANCE ON WHAT TO DO BESIDES "GOOD LUCK". THIS IS A SERIOUS ISSUE, I CAN BECOME STRANDED, THE CAR COULD STALL (POTENTIALLY WHILE DRIVING AND THIS CAR IS ALWAYS ON HIGHWAY HIGH SPEED DRIVING), AND I NOW HAVE OTHER PARTS UNDER THE HOOD THAT THIS ISSUE IS TAXING (ALTERNATOR, BATTERY, WATER PUMP, AND I COULD ONLY IMAGINE WHAT ELSE). WHAT AM I SUPPOSED TO DO THAT I'M FORCED TO DRIVE A VEHICLE WITH A RECALL THAT IS NOT SAFE TO DRIVE? I CAN'T EVEN PAY TO GET THIS FIXED, THERE IS NO SOLUTION AT THIS TIME. I DON'T UNDERSTAND HOW THE VEHICLE IS NOT RECALLED ENTIRELY AND TAKEN OFF THE ROAD, OR THAT IF PEOPLE ARE EXPERIENCING THIS ISSUE THERE IS NO RECOURSE. NO FREE TOWING, NO RENTAL CARS READY, NO ABILITY TO TRADE IN OR BUY A NEW VEHICLE. NOTHING. I'M NOT SURE WHAT TO DO NEXT, GET A LAWYER? CONTACT BBB? PLEASE LET ME KNOW AS I DON'T SEE HOW THIS IS LEGAL, I'M BEING FORCED TO DRIVE A VEHICLE WITH A MANUFACTURING DEFECT THAT IS DANGEROUS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 62,000

I HAVE BEEN WAITING FOR 2 MONTHS FOR PARTS FOR THE FUEL PUMP RELAY RECALL. I HAVE BEEN HAVING ISSUES WITH THE INITIAL HARD START FOR MONTHS. IT ALWAYS HAS EVENTUALLY STARTED AFTER TIME AND NOW MY 2011 JEEP GRAND CHEROKEE HAS STARTED TO STALL FROM THIS FAULTY RELAY ALSO. I WAS HEADING HOME ON THE LOCAL HIGHWAY MOVING BETWEEN 65-70MPH AND THE VEHICLE STALLED AS I SLOWED TO AROUND 45MPH TO EXIT THE HIGHWAY. LUCKILY I WAS APPROACHING AN EXIT AND WAS ABLE TO MANAGE TO GET OFF SAFELY. I WAS ABLE TO START IT AGAIN AND GET BACK HOME. TO HAVE THIS HAPPEN AT SPEED AND LOSE YOUR POWER STEERING AND ALL IS VERY DANGEROUS. CHRYSLER & THE DEALERS ALL SAY THEY HAVE NOT A CLUE WHEN PARTS WILL BE AVAILABLE FOR THIS RECALL. THESE JEEPS ARE JUNK !! THERE ARE SO MANY ISSUES WITH THEM ITS NOT FUNNY. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I HAVE MISSED SEVERAL DAYS OF WORK DUE TO THE JEEP NOT STARTING/STALLING ETC. I DON'T HAVE ENDLESS MONEY TO RENT CARS AND SPEND ON COSTLY REPAIRS. FURTHERMORE, THE RECALL FIX OF MOUNTING AN EXTERIOR FUEL PUMP RELAY TO THE TIPM AND BYPASSING THE FAULTY ONE BURIED DEEP INSIDE IS THE CHEAPEST WAY OUT FOR CHRYSLER. WHAT THEY SHOULD BE DOING IS INSTALLING ALL NEW TIPM`S FOR CUSTOMERS WITH WORKING RELAYS. I DIDN'T PAY $40K FOR A JEEP TO HAVE IT COBBED UP WITH CHEAP RECALL FIXES. *TR

Mileage: 62,800

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ON JULY 19, 2014 MY VEHICLE CEASED TO START PROPERLY. IT WOULD TURN OVER AND OVER AND AFTER SEVERAL ATTEMPTS WOULD FINALLY START. ADDITIONALLY, THERE WERE SEVERAL INCIDENTS OF STALLING AT A STOP SIGN OR EXITING THE FREEWAY THEN DIFFICULTY RESTARTING. THIS BECAME MORE AND MORE FREQUENT, AND EACH TIME MY MECHANIC WAS UNABLE TO PINPOINT THE CAUSE. SEPTEMBER 4TH IS THE LAST DAY THAT MY CAR STARTED. I HAD IT TOWED TO THE MECHANIC WHO AFTER HAVING POSSESSION OF MY VEHICLE FOR 3 WEEKS UNABLE TO PINPOINT THE ISSUE, FOUND THROUGH RESEARCH THAT CHRYSLER HAD ANNOUNCED A MASSIVE RECALL FOR THIS EXACT ISSUE. HE REFERRED ME TO THE CHRYSLER RECALL SPECIALIST PHONE NUMBER, WHICH I CALLED IMMEDIATELY. MY FIRST FOUR PHONE CALLS WERE NOTHING MORE THAN A RUN AROUND GAME UNTIL I FOUND THE INFORMATION ON NHTSA WEBSITE. ACCORDING TO THE NHTSA RECALL INFORMATION, REPAIRS WERE SET TO BEGIN 10/25/14. ACCORDING TO CHRYSLER, THE NOTICES WERE SET TO GO OUT BY MAIL ON 10/31/14 THE GENTLEMAN ASSURED ME THAT I WOULD ALSO RECEIVE AN EMAIL RECALL NOTIFICATION TO PROVIDE THE REPAIRING DEALER ON 10/31/14. I MAKE AN APPOINTMENT AT RANCHO JEEP FOR RECALL P54 REPAIR AT 10AM NOVEMBER 1. 10/31/14, 3PM, I HAVE YET TO RECEIVE AN EMAIL NOTIFICATION. I CALL CHRYSLER AGAIN AND AM NOW TOLD THAT I HAD BEEN MISINFORMED, IT IS A PRELIMINARY NOTICE, NO REPAIRS CAN BE DONE. MY JEEP IS STILL NONOPERATIONAL, SINCE SEPTEMBER 5, 2014. THE VEHICLE CANNOT BE REPAIRED BECAUSE THERE ARE NO PARTS TO REPLACE THE FAULTY PART WITH...I HAVE HAD A RENTAL CAR FOR ALMOST 3 MONTHS BECAUSE OF THIS RECALL ISSUE, COSTING NEARLY $800 EACH MONTH. CHRYSLER REFUSES TO ACCOMMODATE A REPLACEMENT VEHICLE OR REIMBURSE RENTAL EXPENSE WHOLLY OR PARTIALLY. MY VEHICLE WOULD BE OPERATIONAL IF NOT FOR THIS FACTORY RECALL P54, AND I WOULD NOT HAVE INCURRED $2400 RENTAL CAR EXPENSE TO DATE. *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED IMMEDIATELY AFTER IT WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE PART NEEDED TO REMEDY THE FAILURE WAS UNAVAILABLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

OUR CAR STOPPED WORKING AND WE WERE STRANDED. I WAS STRANDED WITH MY 3 YEAR OLD CHILD. THE VEHICLE'S ALARM WENT OFF AND THE TIRES LOCKED MAKING IT DIFFICULT TO TOW. WE CALLED THE CHRYSLER TWICE AND THEY CANNOT TELL US WHEN THE PARTS WILL BE ARRIVING. THE DEALERSHIP FIXED THE TOTALLY INTEGRATED POWER MODULE ( THE PART LISTED IN MY RECALL NOTICE). HOWEVER, CHRYSLER REFUSES TO REIMBURSE ME FOR MY EXPENSES UNTIL THEY RECEIVE PARTS. IT HAS BEEN A MONTH AND I PAID $1400.17 FOR THE RECALLED PART AND LABOR. *TR

Mileage: 37,000

CRUISE CONTROL STOPPED WORKING. *TR

Mileage: 33,000

EARLY OCT. MY VEHICLE STARTED TO HAVE A ISSUE WITH STARTING. SO I JUST IGNORED IT FOR A FEW WEEKS AS TIME WENT ON IT GOT WORSE AND WORSE. SO ON OCTOBER 30TH I DID SOME RESEARCH. FOUND THAT IT WAS A TIPM PROBLEM I WAS OCCURRING. MIND YOU I AM MECHANICALLY INCLINE I DO WORK FOR A CAR COMPANY AND FIX CARS ALL DAY. SO ON OCT 31ST I TOOK IT TO SUBURBAN CHRYSLER IN TROY MI. THEY DID 2 RECALLS AND SAID YOU HAVE A TIPM ISSUE. OK COVERED UNDER WARRANTY? NOPE! $1190.00 TO FIX. I STATE TO THE SERVICE ADVISOR [XXX], THERE IS A RECALL FOR THE SAME ISSUE. HE STATES IT DOSE NOT APPLY TO YOUR VEHICLE. I STATE I DON'T UNDERSTAND. BUT THERE IS A FIX CAN I HAVE MY VEHICLE REPAIRED THE SAME WAY. HE STATES NO. SO I NEED TO BUY A WHOLE TIPM WHERE OTHERS JUST GET A BYPASS? THEY STATE YES. F*** THAT. I REMOVE MY VEHICLE FROM THERE. I CALL CHRYSLER FOR ANY KIND OF SUPPORT. NOTHING. NO ASSISTANCE. NO WORDS OF ADVICE. I TELL THEM, HOW DO I DRIVE MY CAR IF IT STALLS OR WONT START. SORRY CANT HELP YOU. AM I SUPPOSED TO DRIVE MY CAR? THEY CANT TELL ME IF I CAN DRIVE MY CAR. THAT UP TO ME THEY STATE. SO THERE NOT SURE IF I SHOULD DRIVE OR NOT. OVER THE WEEKEND I CONTEMPLATED ABOUT WHERE TO TAKE MY VEHICLE TO GET FIXED. I GUESS ILL PAY $1190 MONDAY GOES BY. I GET HOME AND SURE ENOUGH A RECALL NOTICE IN MY MAIL. YOU MEAN TO TELL ME THEY DID NOT KNOW 3 DAYS EARLIER? THEY JUST WANTED ME TO PAY $1190. SO HIS COMMISSION CHECK IS NICE. I KNOW HOW IT WORKS. LITTLE DID THEY KNOW I WAS A SERVICE ADVISOR FOR CHRYSLER FOR OVER A YEAR!!!! NOW ITS 11/21 AND MY VEHICLE DID NOT START THIS MORNING DUE TO THE FUEL PUMP RUNNING ALL NIGHT.... NOW IF THE FUEL PUMP BURNS OUT DO THEY REPLACE THAT UNDER THE RECALL? THERE IS A TRICK. IF IT RUNS WHEN THE VEHICLE IS OFF. OPEN THE HOOD AND SLAP THE FUSE BOX AND IT WILL TURN OFF. MIND YOU IT WAS 11DEGRESS HERE THIS MORNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 66,000

MY CAR WOULD NOT START, IT ONLY CRANKS UP, BUT IT IS NOT DRIVABLE AND I WILL NOT PUT MY LIFE AT RISK FOR OPERATING A DEFECTED VEHICLE ON THE HIGHWAY, WHEN IT COULD STALL AND RESULT IN A CAR CRASH. MY SAFETY IS NOT GUARANTEED AT THIS TIME. LAST FRIDAY MORNING, MY VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP TO BE SERVICE AND PARTS ARE NOT AVAILABLE. CHRYSLER HAS NOT PROVIDED REPAIR PARTS (THE INTERNAL PUMP RELAY) TO THE DEALERSHIPS IN THE AREA AND THERE IS NO EXPECTED TIME OF WHEN THESE PARTS WILL BECOME AVAILABLE. THE DEALERSHIP WILL NOT PROVIDE ME WITH A LOANER OR PAY FOR A RENTAL CAR, WHILE MY CAR IS BEING REPAIRED. CHRYSLER IS NOT BEING HELPFUL IS REMEDYING THE SITUATION AT HAND. *TR

Mileage: 69,700

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V53000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BOUGHT THIS VEHICLE IN JUNE 2014 WITH 36,700 MILES ON IT FROM SOMERSET JEEP IN SOMERSET MA. 1ST ISSUE WAS CAR WAS HAVING TROUBLE STARTING. TAKEN TO QUIRK JEEP IN MARSHFIELD MA ON SEPTEMBER 5TH ISSUE WAS FUEL PUMP CIRCUIT DOES NOT POWER UP IN TIPM INSTALLED RELAY HARNESS AND FUSE STARTS FINE NOW. COST IS $375.68, WHICH I HAD TO PUT ON MY CREDIT CARD. 2. CAR STARTS SMOKING, WHICH TERRIFIES ME AND MY 7 YEAR OLD SON FOR FEAR OF THE JEEP BLOWING UP OR CATCHING ON FIRE! SO I HAVE TO HAVE IT TOWED TO QUIRK BY AAA ON THURSDAY OCTOBER 16TH. THEY TELL ME THAT IT IS A PROBLEM WITH THE MODULE IN THE FAN. THE WHOLE FAN HAS TO BE REPLACE FOR $1000.00. DON'T GET CAR BACK TIL MONDAY NIGHT OCTOBER 20TH. IT ISN'T COVERED UNDER WARRANTY AND I CAN'T GET A RENTAL CAR UNLESS I PAY FOR IT. I CAN?T WORK OR DO ANYTHING! QUIRK GAVE ME A BREAK AND ONLY CHARGED ME $400.00 BUT THAT IS STILL A LOT OF MONEY FOR A SINGLE MOM WHO WAS WITHOUT HER CAR FOR ?4 DAYS. 3. WEDNESDAY OCTOBER 22ND MY CHECK ENGINE LIGHT COMES ON. THE ISSUE IS EVAP LEAK, STAR CASE OPEN FOR FUEL FILLER TUBE. ORDERED FILLER TUBE AS NOT IN STOCK. QUIRK SAYS THEY WILL HELP OUT AGAIN A LITTLE, BUT CHARGE IS GOING TO BE AROUND $400.00 BUT WON'T KNOW UNTIL IT GETS FIXED SOMETIME NEXT WEEK AND IT TAKES ABOUT 2 HOURS FOR REPAIR. MORE TIME LOST FROM WORK. 4. NOVEMBER 16TH---CAR WILL NOT START. IT WILL NOT TURN OVER OR MAKE ANY NOISE. TRIPLE A CAME OUT TO THE HOUSE, GOT IT STARTED ONCE AND THEN IT SHUT OFF AND WOULD NOT START AGAIN. AAA GUY SAID IT IS NOT THE BATTERY. CAR BEING TOWED TO QUIRK JEEP RIGHT NOW ON 11 17 14 AT NOON. QUIRK SAYS 'NO IDEA WHEN THEY CAN LOOK AT' MY JEEP! I PAY $434.37 A MONTH FOR MY JEEP LOAN! CAR HAS ABOUT 47,000 MILES ON IT NOW AND I AM TERRIFIED TO DRIVE IT FOR FEAR IT WON'T START! I CAN'T WORK. I HAVE NO MONEY FOR CHRISTMAS! WHAT DO I DO? PLEASE HELP ME! *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CON TACT MENTIONED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE WOULD START. THE DEALER DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WE RECEIVED 3 RECALL NOTICES RELATED TO THE BRAKE BOOSTER, THE TOTALLY INTEGRATED POWER MODULE, AND A SHORT IN THE VISOR LAMP. WE CALLED OUR LOCAL DEALERSHIP AND EACH TIME WE CALLED, THEY TOLD US THEY DID NOT HAVE THE PARTS AND THEY WOULD CALL WHEN THEY DID RECEIVE THEM. THEY STILL HAVE NOT CALLED AND THE FIRST RECALL NOTICE WAS ISSUED MORE THAN 6 MONTHS AGO. *TR

CAR DIDN'T START AS IT SHOULD HAVE AFTER PRESSING THE START BUTTON. AFTER SEVERAL TRIES THE CAR EVENTUALLY STARTED UP. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TESTED IT. IT WAS CONFIRMED THAT THE CAR FUEL PUMP SYSTEM IS NOT WORKING CORRECTLY AND IT IS RELATED TO THE RECALL P54. THEY ARE NOT ABLE REPAIR THE CAR DUE TO NATIONWIDE BACKORDER OF THE PART INVOLVED. THEY ARE NOT SURE IF AND WHEN THE PART WILL BECOME AVAILABLE OR WHEN THE RECALL REPAIR ITEMS WILL BE COME AVAILABLE. THEY COULD NOT COMMENT ON THE CAR SAFETY WHILE DRIVING WITH THIS CONDITION. TALKED TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER. THE COMMENT "EVERY CAR IS ACTING DIFFERENTLY AND THEY CAN'T ADVISE IF IT SAFE TO USE THE CAR". NO FURTHER ASSISTANCE WAS AVAILABLE NEITHER WAS ANY FURTHER HELP OFFERED. I'M USING THE CAR FOR TRAVELING AROUND A 3 HOUR RADIUS OF WYOMISSING ON A WEEKLY BASIS. AVERAGE DRIVEN MILES PER YEAR IS 20,000. *TR

Mileage: 80,001

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT INDICATED THAT THE KEY FAILED TO TURN IN THE IGNITION AND PREVENTED THE VEHICLE FROM STARTING. THE DEALER WAS NOTIFIED OF THE FAILURE. AFTER INSPECTING THE VEHICLE, THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND BRAKE BOOSTER NEEDED TO BE REPLACED. HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WOULD NOT RELEASE THE VEHICLE BACK TO THE CONTACT UNTIL THE MANUFACTURER PROVIDED A REMEDY TO REPAIR BOTH RECALLS DUE TO THE POTENTIAL SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PUSH BUTTON START WAS NOT FUNCTIONING PROPERLY. THE FAILURE PROGRESSED TO THE POINT THAT THE VEHICLE STALLED SEVERAL TIMES AND ALSO WOULD NOT START. THE CONTACT HAD TO TOW THE VEHICLE SEVERAL TIMES DUE TO THE INTERMITTENT FAILURE. THE FUEL PUMP SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE DEALER ALSO RESET THE SENSORS MORE THAN TWICE AND THEY STILL ILLUMINATED. THE DEALER SUGGESTED AN INTERIM FIX OF FILLING THE FUEL HALFWAY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT WAS ALSO WAITING FOR TWO OTHER RECALLS TO BE PERFORMED, BUT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 14V39100 (VISIBILITY) AND 14V154000 (SERVICE BRAKES). THE CONTACT WAS WAITING FOR AN APPOINTMENT TO REMEDY ALL THREE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I WAS DRIVING DOWN A FREEWAY AT 55 MPH WHEN THE CAR SUDDENLY STALLED. THERE IS NO WARNING OTHER THAN THE RPMS HITTING 0. THIS HAS HAPPENED THREE TIMES IN THE PAST MONTH AND IS BECOMING MORE FREQUENT. WHEN THIS HAPPENED I LOST POWER STEERING WHILE CHANGING LANES, LUCKILY TOWARD THE BERM. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND ROLL OFF TO THE SIDE OF THE CROWDED FREEWAY, TO A STOP. I PUT THE CAR IN PARK AND IT STARTED RIGHT BACK UP. I WAS ABLE TO DRIVE THE REST OF THE WAY HOME MAKING SURE I KEPT AN EYE ON MY RPMS TO DETERMINE IF THE CAR HAD STALLED AGAIN. IT HAPPENED A SECOND TIME, BUT I WAS READY THAT TIME AND IN A POSITION TO GET OFF OF THE ROADWAY. THERE IS CURRENTLY A RECALL FOR THE FUEL PUMP RELAY, AND I DID HAVE IT FIXED AT MY OWN COST BEFORE THE RECALL CAME OUT. UNFORTUNATELY, IT WAS FIXED WITH ANOTHER FAULTY PART SINCE THE FIXED ONE HAS NOT BEEN DEVELOPED YET. I BOUGHT JEEP FOR ITS RELIABILITY, SAFETY, AND DEPENDABILITY, BUT I AM VERY AFRAID TO DRIVE MY CAR AT THIS TIME. I ALSO TOW A TRAILER, THAT LUCKILY HAS NOT BEEN CONNECTED WHEN THIS HAPPENED, OR THIS WOULD BE A COMPLETELY DIFFERENT COMPLAINT WITH A MUCH WORSE ENDING. SINCE THERE IS NO ETA ON THE RECALL PART, I AM NOT SURE WHAT I CAN DO. I AM ALMOST TO THE POINT OF BUYING ANOTHER CAR RATHER THAN PICKING UP A RENTAL FOR AN INDEFINITE AMOUNT OF TIME. I LOVE MY JEEP, BUT THIS IS A MUCH MORE SERIOUS ISSUE THAN WE ARE BEING LED TO BELIEVE. *TR

Mileage: 77,000

CHRYSLER IS STILL NOT MAKING THIS PART AVAILABLE TO DEALERS SO THAT IT CAN BE INSTALLED. THIS PART CAN FAIL WITHOUT WARNING AND CAUSE THE ENGINE TO STALL WHILE IN MOTION. MY DEALER IS READY AND WILLING TO REPLACE THIS RELAY, BUT IT IS NOT YET IN PRODUCTION. *TR

Mileage: 62,000

SEE VIP INQUIRY REPORT. FUEL PUMP RELAY. NO PARTS AVAILABLE. HOW LONG DO I HAVE TO WAIT? IT HAD TO BE TOWED TWO TIMES. VEHICLE HAS BEEN SITTING AT DEALER FOR TWO WEEKS. NOTHING BUT PROBLEMS WITH THIS VEHICLE. IS THIS A LEMON? THANKS, *TR

Mileage: 54,300

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V53000 (FUEL SYSTEM). HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN JUNE 2012 I BEGAN HAVING ISSUES WITH MY VEHICLE GIVING A HARD START AND STALLING. I REPORTED IT SEVERAL TIMES AND CARRIED IT TO THE DEALERSHIP MANY TIMES. THEY INSTALLED A DEVICE TO TRACK WHAT IS CAUSING THE STALL ISSUE. THEY SAID THE DEVICE DID NOT READ ANYTHING BUT THE STALLING WAS NOT HAPPENING AS OFTEN AFTER THIS DEVICE WAS REMOVED. IN OCTOBER 2014, MY VEHICLE BEGAN GIVING THE HARD START AGAIN EVERY SINGLE TIME I START MY VEHICLE AND THE STALLING BECAME VERY FREQUENT. ON NOVEMBER 4,2014 MY VEHICLE STALLED OUT AND DID NOT WANT TO START RESULTING IN ME HAVING TO RENT A CAR. I AM REALLY FRUSTRATED WITH THIS SITUATION BECAUSE ALL IT IS GOIN TO DO IS AFFECT ANOTHER PART ON MY VEHICLE. I HAD THIS FOR 4 YEARS AND I'VE HAD SO MUCH PROBLEMS AND HAD TO CHANGE SO MANY PARTS... THIS JEEP IS THE LEMON OF THE BUNCH. *TR

MY 2011 JEEP GRAND CHEROKEE THAT IS EQUIPPED WITH A V-8 5.7L ENGINE FAILED BECAUSE OF A FAULTY FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7). FORTUNATELY THE VEHICLE WAS NOT MOVING AT THE TIME AND WOULD NOT START. THE CAR HAS BEEN SITTING AT THE DEALER SINCE 11/4 BECAUSE CHRYSLER HAS INFORMED THEM THAT THERE IS A BACKLOG OF WELL OVER 1,000 TIPM-7 UNITS AND THEY DON'T KNOW WHEN OR IF THEY WILL BE AVAILABLE (THEIR WORDS, NOT MINE)! FRANKLY, I AM OUTRAGED AS A CONSUMER. I PAID $42,000 FOR A VEHICLE I CANNOT USE. *TR

Mileage: 53,451

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED FOR EACH REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS UNAWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V154000 SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH ATTEMPTING TO EXIT AN OFF RAMP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM) BUT THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER AND WAS WAITING FOR THE PART TO REMEDY THE INTERMITTENT FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

I'D LIKE TO REGISTER A FORMAL COMPLAINT "FOR THE RECORD". REGARDING CHRYSLER GROUP'S RECALL #S P14, P36 AND P54 FOR THE 2011 JEEP GRAND CHEROKEE 4X4 ... PARTS ARE STILL NOT AVAILABLE (SINCE MAY 2014 FOR THE POWER BRAKE BOOSTER!) THIS IS TOTALLY UNACCEPTABLE. INDIVIDUALLY, THE HARBINGER OF THESE THREE (3) RECALLS COULD RESULT IN; (A) POWER-ASSISTED BRAKING FAILURE, (B) A VEHICLE INTERIOR ELECTRICAL FIRE AND, (C) INTERMITTENT / UNEXPECTED ENGINE SHUTDOWN. I CONTACTED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER TODAY @ 1-800-853-1403 AND SPOKE WITH "[XXX]" ... RECEIVED A PRETTY LAME "BS" EXPLANATION ABOUT PARTS AVAILABILITY ON ALL THREE (3) RECALLS AND THE METHOD IN WHICH THEY ARE ALLOCATED TO THEIR DEALERSHIPS. SHE COULD NOT COMMIT AS TO WHEN, IF EVER, MY DEALERSHIP WOULD RECEIVE THE REQUIRED PARTS TO REMEDY THE OUTSTANDING RECALLS ON MY VEHICLE. MY LOCAL DEALERSHIP IS A SMALLER, RURAL "MOM & POP" STORE, SO THE QUESTION THAT BEGS TO BE ASKED IS WILL I EVER SEE THESE PARTS INSTALLED BEFORE THERE'S A RECALL-RELATED INCIDENT WITH MY WIFE'S VEHICLE? THE RECALL "SYSTEM" IS APPARENTLY BROKEN, AS CHRYSLER GROUP IS NOT DILIGENTLY FULFILLING THEIR SAFETY OBLIGATIONS AND NOBODY FROM NHTSA IS APPARENTLY DOING ANYTHING ABOUT ENFORCING IT, QUITE DISCONCERTING AND UNACCEPTABLE! AS OF TODAY'S REGISTERED COMPLAINT(S), KINDLY CONSIDER NHTSA AND CHRYSLER GROUP AS OFFICIALLY PUT ON NOTICE OF MY COMPLAINT AND OF MY DIRE CONCERN FOR THIS PARTICULAR SITUATION. NOTE THAT THE PROBLEM IS NOT WITH MY LOCAL DEALERSHIP, AS THEY'VE BEEN TRYING TO ACQUIRE THE NECESSARY PARTS ON MY BEHALF FROM CHRYSLER GROUP. PLEASE FOLLOW-UP CHRYSLER GROUP WITHOUT FURTHER DELAY AND REPORT YOUR FINDINGS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,089

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE HAS BEEN HAVING DIFFICULTY STARTING. IT SOMETIMES TAKES 3-10 TIMES TO START. IT SOMETIMES DOESN'T START AT ALL, LEAVING ME STRANDED WITH AN INFANT IN TOW. I HAD THE PROBLEM DIAGNOSED AND WAS INFORMED OF A TEMPORARY REPAIR TO THE PROBLEM BUT THEN LEARNED OF AN UPCOMING RECALL FOR THE TIPM. I DECIDED TO WAIT ON REPAIRING THE ISSUE, UNSURE AS TO WHETHER THE FIX PRESCRIBED BY THE DEALER WOULD BE REIMBURSED ONCE THE RECALL WAS RELEASED. I JUST GOT AN 'INITIAL' RECALL NOTICE WHICH STATED THAT THERE STILL WAS NO REPAIR FOR THIS PROBLEM - EVEN THOUGH IT WAS SAID TO BE THE CAUSE OF POTENTIAL CRASHES AND STALLS MID-DRIVE. AS I HAVE A SMALL CHILD IN THE CAR WITH ME EVERY TIME I DRIVE, I AM EXTREMELY CAUTIOUS AND NERVOUS ABOUT THIS ISSUE AND THE RISK I AM TAKING BY CONTINUING TO DRIVE THIS VEHICLE WITHOUT A REPAIR. I BOUGHT THIS CAR SPECIFICALLY BECAUSE OF THE SAFETY IT WOULD PROVIDE MY FAMILY IN TRANSPORTATION. NOW I AM ACUTELY AWARE OF THE DANGERS INVOLVED AND THE NEED FOR A FIX IMMEDIATELY. *TR

Mileage: 84,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING AND ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

I WAS DRIVING HOME ON THE INTERSTATE AN MY JEEP JUST STALLED AN TURNED OFF WHILE I WAS DRIVING AN WHEN I ATTEMPTED TO RESTART IT KEPT ACTING LIKE IT WAS TRYING TO BUT THEN WOULDN'T AFTER A WHILE I WAS FINALLY ABLE TO GET STARTED AGAIN AN I HAVE HAD THE SAME THING HAPPEN A FEW DIFFERENT OCCASIONS AN HAVE ALMOST BEEN HIT OR UNABLE TO PULL OFF OUT OF TRAFFIC . *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V047000 (FUEL SYSTEM, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,900. UPDATED 12/18/14*CN UPDATED 9/28/15 *JS

Mileage: 73,900

THERE IS A KNOWN ISSUE AND RECALL WITH THE TIPM FAILING. MY CAR HAS THE SAME ISSUES. STARTING ISSUES AND ENGINE WILL AT TIMES JUST DIE WHILE DRIVING. MY WIFE HAD THE CAR STOP RIGHT IN THE MIDDLE OF AN ACTIVE INTERSECTION. THE DEALERSHIP HAS DIAGNOSED THIS AS THE PROBLEM BUT WHEN I CALL CHRYSLER THEY SAY MY CAR IS NOT INCLUDED IN THE RECALL. COST WILL BE OVER $1,000 TO FIX. MY CAR IS NOW DANGEROUS AND I NEVER KNOW WHEN IT WILL START OR NOT. *TR

Mileage: 50,000

I STARTED HAVING ISSUES WITH MY 2011 JEEP GRAND CHEROKEE IN LATE JULY/ EARLY AUGUST WHERE THE VEHICLE WOULD HAVE ISSUES STARTING. I REPLACED THE BATTERIES IN THE KEY FOB, BUT IT DIDN'T SOLVE THE PROBLEM. I TOOK IT INTO THE DEALERSHIP AS THE PROBLEMS HAD CONTINUED AND INCREASED. I INFORMED THEM THAT I HAD READ ABOUT THE ISSUES WITH THE TIPM, BUT THEY DISREGARDED MY CONCERN AND TOLD ME THAT THE COMPUTER WAS NOT READING THE KEYS AND I NEEDED TO ORDER NEW ONES, WHICH I DID. NOT EVEN A WEEK LATER, I BROUGHT IT BACK TO THE DEALERSHIP AS IT WAS GIVING ME THE SAME PROBLEMS OF NOT STARTING. HE SAID THAT THEY WOULD NOT BE ABLE TO DO ANYTHING IF I COULD NOT RECREATE IT, SO I KEPT DRIVING IT KNOWING THAT IT MAY OR MAY NOT START. YESTERDAY, 10/28 THE FUEL PUMP WOULD NOT TURN OFF AND CAUSED THE BATTERY TO DRAIN. I HAD TO CALL ROADSIDE ASSISTANCE AND TOOK IT TO THE DEALERSHIP THE FOLLOWING MORNING AS THE PROBLEM WAS STILL OCCURRING. TODAY THEY TOLD ME THAT IT WAS INDEED THE TIPM THAT WAS FAULTY AND THAT IT NEEDED TO BE REPLACED. *TR

Mileage: 98,000

STARTING IN LATE AUGUST MY CAR BECAME HARD TO START WOULD JUST TURN OVER AND NOT START LIKE ITS NOT GETTING GAS, IT STARTED DOING IT MORE AND MORE AND I STARTED RESEARCHING IT AND NOTICED A HOLE LOT OF PEOPLE WAS HAVING THIS PROBLEM AND A RECALL WAS GOING TO BE ISSUED OCT 24TH. I CALLED CHRYSLER AND THEY SAID MY VINE NUMBER WAS NOT PART OF THE RECALL THIS IS CRAZY IM HAVING THE SAME PROBLEM AS EVERYONE ELSE BUT MY JEEP IS NOT COVERED I DON'T UNDERSTAND WHY, COULD YOU PLEASE HELP ME WITH THIS. *TR

Mileage: 70,000

CAR WOULD NOT START ON FIRST ATTEMPT AND PROGRESSIVELY GOT WORSE REQUIRING MORE ATTEMPTS OVER SEVERAL DAYS. CAR WOULD START AND QUICKLY STALL. REPLACEMENT OF FUEL PUMP RELAY FIXED THE ISSUE. *TR

Mileage: 51,200

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

Mileage: 36,000

MULTIPLE TIMES THE CAR HAD AN EXTENDED START, WOULD SPIN BUT NOT START. ELECTRONICS WOULD LOCK DOWN AND UNABLE TO TURN OFF THE SPIN. THE DEALERSHIP REPLACED THE FUEL RELAY EXTERNAL RELOCATION KIT. *TR

Mileage: 49,700

IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING. *TR

Mileage: 47,500

THE CAR WOULD TURN OVER BUT NOT START. *TR

Mileage: 66,050

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

JEEP HARD TO START WHEN ENGINE IS COLD DUE TO FAULTY TIPM AND FUEL RELAY. JEEP WILL ATTEMPT TO START, BUT WILL NOT TURN OVER. JEEP LOSES THROTTLE AND DIES AT IDLE. *TR

Mileage: 46,000

AFTER READING MANY OTHER COMPLAINTS I SEE THAT MY VEHICLE SEEMS TO ALSO BE SUFFERING FROM A FAULTY TIPM. MY FIRST ATTEMPT TO START THE CAR MOST DAYS IS MET WITH WHAT SEEMS TO BE A LACK OF FUEL BUT EVERY OTHER ATTEMPT TO START THE CAR THE SAME DAY IS SUCCESSFUL WITHOUT INCIDENT. THERE IS NO CONSISTENT TIME, SPEED OR TEMPERATURE RELATED TO WHAT HAPPENS WHEN THE CAR IS TRAVELING. THE DASHBOARD LIGHTS UP, RADIO, A/C, TURN SIGNALS AND HEADLIGHTS TURN OFF AND SEAT BELT ALERT SOUNDS. ONLY ONCE HAS VEHICLE LOST POWER BRIEFLY. WHEN I FIRST PURCHASED THIS VEHICLE IN 2012 THE DEALER COLD NOT FIND THE SOURCE OF THE PROBLEM. NOW IT IS HAPPENING MUCH MORE FREQUENTLY BUT BEFORE I TAKE IT TO THE DEALER AND PAY FOR THE TIPM I WANT TO VERIFY THAT IT IS A RECALL ITEM. ANOTHER ISSUE THAT BEGAN RECENTLY IS THE FRONT PASSENGER DOOR WOULD NOT CLOSE IF OPENED FROM THE INSIDE UNLESS WE PULL THE EXTERIOR HANDLE TWICE. I WAS TOLD THAT THIS WAS NOT COVERED AND WOULD COST AROUND $600. *TR

Mileage: 59,024

MY 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L HAS NOT STARTING MULTIPLE TIMES. OTHER SYMPTOMS INCLUDE INTERMITTENT ROUGH IDLE AFTER STARTING, SPUTTERING/MISSING WHEN ACCELERATING AND UPHILL, AND INTERMITTENT FAILING TO SHIFT AT HIGH RPM. DEALER PROPOSING TO INSTALL STARTER/FUEL MODULE RELAY WHICH CHRYSLER HAS MADE DUE TO "AMOUNT OF PEOPLE WITH THIS PROBLEM" BUT QUOTING ME $410 FOR THE REPAIR. NO DEFINITIVE DIAGNOSIS THAT THIS WILL FIX ALL THE SYMPTOMS. ADVISED BY DEALER TO NOT DRIVE VEHICLE UNTIL PROBLEM IS FIXED AS THE TRUCK CAN STALL OR TURN OFF AT ANY TIME RESULTING IN A SERIOUS SAFETY RISK. THIS IS A VERY DANGEROUS PROBLEM!!! *TR

Mileage: 49,500

EARLIER THIS YEAR I STARTED EXPERIENCING STARTING DIFFICULTIES WITH MY JEEP. WHILE PRESSING THE START BUTTON, THE IGNITION WOULD RUN BUT NOT TURN OVER. EVENTUALLY IT WOULD START. HOWEVER, OVER THE SUMMER THE PROBLEM BECAME WORSE AND ON OCCASION THE VEHICLE WOULD NOT START AND WHEN IT DID IT WOULD STALL OUT. I TOOK IT TO THE DEALER ON 8/23/2014 AND THEY WERE ABLE TO REPLICATE THE PROBLEM. THEY CALLED ME AND SAID I HAD A BAD FUEL PUMP AND IT NEEDED TO BE REPLACED AT A PRICE OF $1,300. WHILE THE JEEP WAS IN THE SHOP, I STARTED DOING AN ONLINE SEARCH OF MY PROBLEM AND DISCOVERED THE PROBLEM THAT A HUGE NUMBER OF PEOPLE WERE HAVING - A BAD TIPM. ON 8/26/2014 I WENT IN TO PICK UP THE VEHICLE AND NOTICED ON MY RECEIPT THAT THEY REPLACED THE TIPM AND NOT THE FUEL PUMP. I PRESENTED MY RESEARCH WITH THE SERVICE TECH AND SAID SINCE THIS IS DEFINITELY A DESIGN FLAW WITH THIS VEHICLE, THIS SHOULD EITHER BE COVERED UNDER WARRANTY OR RECALL. HE SAID THAT HE HAD NO AUTHORITY TO DO THIS AND I WAS FORCED TO PAY $1,233.42 TO RETRIEVE MY VEHICLE. I HAVE NOW BEEN MADE AWARE OF A RECALL FOR THIS PROBLEM WHEREIN THE REMEDY WILL BE TO REPLACE THE FUEL PUMP RELAY WITH ONE EXTERNAL TO THE TIPM AT NO CHARGE. SINCE MY PROBLEM WAS RESOLVED PRIOR TO THIS RECALL I AM EXPECTING A REIMBURSEMENT OF THE $1,233.42 THAT I HAVE ALREADY PAID. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE IGNITION. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE COULD BE RESTARTED. WHEN THE VEHICLE RESTARTED, THERE WAS A STRONG FUEL ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER A SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE HAD FAILED AND NEEDED TO BE REPLACED. ANOTHER TECHNICIAN REPLACED THE FUEL PUMP RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

I PARKED THE CAR IN THE GARAGE AND HEARD A NOISE. AFTER SEARCHING THE WHOLE CAR, THE FUEL PUMP WAS STUCK ON. I TURNED CAR ON AND OFF THINKING IT WOULD RESET AND IT DID NOT. I HAD TO PULL THE FUSE TO TURN OFF THE PUMP. I TOOK IT TO THE DEALER AND WAS TOLD THAT THE TIPM WAS BAD AND WILL COST $1500.00 TO REPLACE. *TR

Mileage: 57,000

MY WIFE WAS DRIVING THE VEHICLE ACROSS A BUSY INTERSECTION, AN INTERSECTION WHERE 2 LANES MERGE INTO ONE ON THE FAR SIDE. SHE WAS IN THE THROUGH LANE, THE LEFT LANE. OUR VEHICLE LOST ALL ENGINE POWER. CARS WERE MERGING FROM THE RIGHT AND NO ONE COULD COMPREHEND THAT OUR VEHICLE WAS IN A FAILURE MODE. WITH ENGINE NOT RUNNING, AND BELLS RINGING WHICH NO IDEA WHY THE BELLS, THE POWER-STEERING WAS INOPERATIVE AND THE BRAKES WERE VERY INEFFECTIVE. SHE WAS TRYING TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD, WITHOUT HITTING ANYONE OR BEING HIT. SOMEHOW, SHE AVOIDED AN ACCIDENT. SHE'S A VERY SMALL IN STATURE PERSON AND IT TOOK ALL SHE HAD TO STEER AND STOP THIS 5200 POUND JEEP. AFTER LETTING THE JEEP SIT, IT STARTED UP AFTER MULTIPLE ATTEMPTS AND WE WENT DIRECTLY TO THE JEEP DEALERSHIP. THEY PLUGGED IN A CODE-READER, FOUND NO CODES, AND SENT US ON OUR WAY. THEY WOULD NOT PROVIDE US WITH A REPAIR WORK ORDER SO WE HAVE NO PAPER WORK. THEY KNOW WHAT'S WRONG BUT ARE AVOIDING THE ISSUE. IT'S THE TIPM! THIS ISSUE HAS CONTINUED TO OCCUR AND THE FUEL PUMP ISN'T RUNNING WHEN IN THE FAILURE MODE. SOMETIMES THE HORN BLOWS BY ITSELF! WE'VE HAD THE WIPERS NOT FUNCTION AND THE WINDOW NOT ROLL UP. THE VEHICLE IS HAUNTED. WHAT DOES IT TAKE FOR A RECALL NHTSA? *TR

Mileage: 34,000

CAR WAS SHUT OFF, LOCKED AND PARKED IN MOTEL PARKING LOT. 45 MINUTES LATER, CALL WAS MADE TO ROOM THAT IT HAD ROLLED ACROSS LOT, DOWN A HILL AND CRASHED INTO A TANKER TRUCK WHICH WAS REFUELING @ A GAS STATION. CAR WAS RUNNING AND IN DRIVE. I AM DOUBLY SURE CAR HAD BEEN SHUT OFF, PLACED IN PARK, AND LOCKED SECURELY. WEATHER HAD BEEN EXTREMELY HOT THAT DAY (+100 DEGREES). *TR

WHILE DRIVING IN OUTERBANKS, NC. THE VEHICLE DECIDED TO SHUT THE 4X4 SYSTEM OFF AND LOWER SUSPENSION COMPLETELY, ALL WHILE DRIVING. MY NEW BORN SON, WIFE AND 4YR OLD DAUGHTER IN THE VEHICLE AND WE ARE STRANDED. PAID FOR TOWING AND AFTER TOWED THE VEHICLE GOES BACK TO NORMAL WITH NO MAINTENANCE. UPON RETURNING HOME VEHICLE RANDOMLY SHUTS OFF WHILE IN MOTION, WILL NOT START OR FUEL PUMP RANDOMLY RUNS AND NOW WAY TO SHUT OFF. AFTER SOME RESEARCH I AM FINDING THIS IS A COMMON PROBLEM WITH THE TIPM IN THESE VEHICLES. YOU ARE NOT ABLE TO GET THE PARTS AS THEY ARE ON BACK ORDER AND NOTHING IS BEING DONE TO THE MANUFACTURER. WHO DO WE COMPLAIN TO IF THIS HAPPENS WHILE MY CHILDREN ARE IN THE CAR AND THERE IS AN ACCIDENT. THIS SEEMS LIKE THIS WILL BE THE ONLY WAY SOMETHING IS GOING TO BE DONE ABOUT THIS ISSUE. *TR

Mileage: 40,000

WHEN PRESSING START BUTTON, ENGINE CRANKS FOR ABOUT 8 SECONDS AND WON'T FIRE. CAN PRESS START BUTTON AGAIN, SOMETIMES STARTS ON 2ND OR 3RD TRY, SOMETIMES NOT UNTIL THE 6TH TRY. PROBLEM PROGRESSED TO A CONDITION WHERE THE ENGINE WAS RUNNING, BUT SPUTTERED AND DID NOT WANT TO STAY RUNNING. WAS ABLE TO DRIVE VEHICLE HOME SINCE IT WASN'T FAR AWAY. TOW TRUCK HAS TAKEN JEEP TO THE DEALER AND AM WAITING FOR PART TO ARRIVE FROM NEW YORK BUT HAVE BEEN TOLD IT MAY NOT BE AVAILABLE. PARTS AND LABOR ARE NOT COVERED BY WARRANTY, DEALER STATES THAT GAS TANK NEEDS TO BE REMOVED FOR THE REPAIR. *TR

Mileage: 44,000

VEHICLE WOULD NOT START. DEALER REPLACED FUEL PUMP RELAY, MENTIONED MANY PEOPLE WERE HAVING THIS ISSUE AND THAT CHRYSLER MAY HAVE/NEED TO RECALL SO KEEP RECEIPT. SUSPECT IT MAY BE THE TIPM. *TR

Mileage: 84,000

WHILE DRIVING THE ABS, AND TRACKING LIGHTS CAME ON. MADE IT HOME , AND NOTICE THAT THE FUEL PUMP CONTINUED TO RUN WHEN THE IGNITION WAS TURNED OFF. STARTED THE JEEP BACK UP , AND THE BRAKE PEDAL WENT TO THE FLOOR. HAD JEEP TOWED TO THD DODGE DEALERSHIP. ESTIMATED COST, 1,300. *TR

Mileage: 60,000

MY JEEP FAILED TO START ON THE FIRST 4 ATTEMPTS. THIS WAS ONE OF THE MANY TIMES IT HAS FAILED TO START. MY SERVICE TECH TOLD ME IT NEEDS A TIPM, TOTAL INTEGRATED POWER MODULE AND THAT THEY ARE KNOW BY JEEP TO BE DEFECTIVE AND JEEP NEEDS TO RECALL THESE BEFORE THERE ARE ANYMORE ACCIDENTS. I WAS ALSO TOLD IT WILL TAKE WEEKS FOR A REPLACEMENT TIPM DUE TO THE DEMAND OF THE BAD ONES BEING REPLACED. I WAS ALSO TOLD THIS IS AROUND A $1300 REPAIR. I BOUGHT A EXTRA 5 YEARS WARRANTY AND NOW NEED TO GET A RENTAL AND HAVE IT FIXED BEFORE IT LEAVES ME STRANDED ALONG THE ROAD. *TR

Mileage: 44,680

ON AUGUST 14, 2014 MY 2011 JEEP GRAND CHEROKEE WOULD NOT START. OVER THE NEXT TWO WEEKS THE STARTING ISSUED GOT CONTINUALLY WORSE. THE DAY I TOOK IT INTO THE SHOP TO HAVE LOOKED AT IT TOOK 8 TO 12 TIMES TO START. THE VEHICLE WILL CRANK BUT NOT START. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTING AND FOUND NO FUEL PRESSURE WHEN NOT STARTING. TECHNICIAN FOUND FUEL PUMP NOT BEING TURNED ON WHEN KEY IS TURNED. TECHNICIAN INSTALLED A RELAY OVERLAY HARNESS FOR TIPM CIRCUIT. DIAGNOSIS - FAULTY TIPM. *TR

Mileage: 36,288

HAD A PROBLEM STARTING THE VEHICLE. TOOK IT TO THE DEALER ON 8/27. WAS TOLD IT COULD BE THE TPIM AND/OR FUEL PUMP. PARTS ARE ORDERED, BUT THEY HAVE NO IDEA OF WHEN THEY'LL ARRIVE. NOW I'M IN A RENTAL. *TR

Mileage: 57,000

VEHICLE WOULD NOT CRANK OVER WHEN ATTEMPTED TO START. AFTER SEVERAL ATTEMPTS, VEHICLE EVENTUALLY STARTED. FLASH UPDATES WERE PREVIOUSLY PERFORMED ON THE VEHICLE TO ADDRESS THIS ISSUE; HOWEVER, UPDATES DID NOT PREVENT ISSUE. DEALERSHIP DIAGNOSED PROBLEM AS FAULTY TIPM. TIPM REPLACED. *TR

Mileage: 54,249

VEHICLE POWER SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEED, IN ANY AND ALL DRIVING CONDITIONS. NO POWER STEERING, NO POWER BRAKES, NO POWER, NOTHING. THERE IS NO WARNING WHEN POWER GOES OUT. DRIVER CAN BE STRANDED IN MIDDLE OF FREEWAY, OR OFF-RAMP, OR BUSY INTERSECTION. EXTREMELY DANGEROUS. WORSE THAN GM ISSUE. VEHICLE CANNOT BE RESTARTED WITHOUT SHIFTING INTO PARK. 2011 JEEP STALL ON 70MPH FREEWAY REQUIRES DRIVER TO SHIFT INTO PARK BEFORE A RE-START CAN BE ATTEMPTED (NEUTRAL WILL NOT ALLOW ROLLING START). EXTREME DANGER OF HIGH-SPEED REAR END COLLISION. WELL DOCUMENTED ISSUE ON WEB 2011 JEEP GRAND CHEROKEE TIPM. RECALL IS NEEDED FOR THIS SAFETY CRITICAL ITEM. HTTP://GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/ *TR

Mileage: 68,000

CAR MADE GRINDING SOUND WHEN STARTING. WOULDN'T START. TIPM FAILED CAUSING FUEL PUMP TO BURN OUT . ALSO HAD TO REPLACE IGNITION SWITCH. *TR

Mileage: 57,753

VEHICLE WAS TRAVELING ON HIGHWAY AT 55 MPH WHEN IT SUDDENLY STALLED IN TRAFFIC. COULD NOT RESTART AFTER PUSHING TO SIDE OF ROAD. TOWED TO DEALER AND TOLD THAT TOTAL INTEGRATED POWER MODULE HAD FAILED AND NEEDED TO BE REPLACED. *TR

Mileage: 57,035

SEVERAL ATTEMPTS WERE MADE THROUGHOUT THE DAY TO START MY 2011 GRAND JEEP CHEROKEE AND IT WOULD NOT START, ONLY A CLICKING NOISE. I TOOK IT TO THE DEALER IMMEDIATELY AND THE TIPM IS BAD AND NEEDS TO BE REPLACED. OBVIOUSLY, MY CAR IS ONLY 3 YEARS OLD AND NOT UNDER WARRANTY NOW. THE PART ALONE IS OVER $900.00, WHICH SEEMS QUESTIONABLE THAT SOMETHING WOULD GO BAD SO QUICKLY ON A VEHICLE AND COST SO MUCH TO REPAIR. BESIDES THE COST, THERE ARE SO MANY COMPLAINTS FOR THE SAME ISSUE, AND EVEN MORE SERIOUS WITH THE ENGINE CUTTING OFF WHILE DRIVING. IS SOMEONE GOING TO RECALL THIS ITEM BEFORE SOMEONE GETS HURT OR EVEN KILLED????? I PURCHASED THIS VEHICLE, AND ALL MY PREVIOUS CHRYSLER/JEEP VEHICLES THINKING THEY WERE SAFE FOR MY FAMILY; NOW I'M NOT SO SURE. DO THE RIGHT THING AND RECALL THE TIPM! IN ADDITION, I HAVE MADE SEVERAL ATTEMPTS TO GET THE BRAKE BOOSTER REPAIRED DUE TO THE RECALL AND THE PARTS ARE STILL NOT IN. THIS HAS BEEN GOING ON FOR MONTHS NOW. *TR

Mileage: 39,000

THE TIPA IS DEFECTIVE AND THE FUEL PUMP WON'T TURN ON, THEREFORE MY CAR IS UNABLE TO START. I HAVE TO PAY $1300 TO REPAIR THIS AS THE CAR IS NOW OUT OF WARRANTY. I HAVE DONE RESEARCH AND LEARNING THIS IS AN EXTREMELY COMMON DEFECT IN THE JEEPS. *TR

Mileage: 43,000

TIPM COMPUTER BOARD/MODULE DEFECT...KNOWN DEFECT TO THE MANUFACTURER (POOR PART PRODUCT WITH HIGH CHANCE OF FAILURE). JEEP STALLED OUT ON ROAD SEVERAL TIMES WITH KIDS IN CAR...PART IS ON A NATIONAL BACKORDER AND STILL NO RECALL FOR OWNERS. *TR

Mileage: 49,000

VEHICLE DOES NOT CRANK, CRANKS BUT SUDDENLY LOSES POWER, SHUTSOFF LOSING POWER BRAKES, POWER STEERING AND CONTROL. *TR

Mileage: 180,000

VEHICLE BEGAN EXPERIENCING SPORADIC AND INTERMITTENT HARD CRANK STARTS AS WELL AS PARTIAL STALLING WHILE TRAVELING. WHEN PLACING THE KEY/PUSH BUTTON TO THE "ON" POSITION, THE FUEL PUMP WOULD ENGAGE, BUT WAS QUICKLY FOLLOWED BY A "CLICK" NOISE, WHICH SHUTOFF THE FUEL PUMP. EVENTUALLY, AFTER 6-12 ATTEMPTS, THE FUEL PUMP WOULD ENGAGE LONG ENOUGH TO ALLOW THE VEHICLE TO START. WHILE TRAVELING, RPMS WOULD SUDDENLY DROP, TYPICALLY WHILE BRAKING/SLOWING FROM TRAVELING. AFTER PROGRESSIVELY GETTING WORSE AND MORE CONSISTENT, VEHICLE TAKEN TO DEALERSHIP. INITIAL DIAGNOSIS WAS A FAILING FUEL PUMP. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT THE ELECTRICAL RELAY TO THE FUEL PUMP, A PART OF THE TIPM, WAS SHORTING AND PREMATURELY FAILING. A BYPASS RELAY WAS RE-WIRED AND SEEMS TO HAVE CORRECTED THE PROBLEM. *TR

Mileage: 74,000

SEVERAL TIMES, ENGINE STALLED DURING COMMUTE IN HEAVY TRAFFIC. FULE PUMP CONTINUED TO RUN AFTER ENGINE WAS SHUT OFF. *TR

Mileage: 44,000

THERE HAVE BEEN MULTIPLE OCCURRENCES. WHILE DRIVING DOWN THE ROAD AT THE SPEED LIMIT, ALL OF A SUDDEN THE SPEED DROPS TO 38 MPH AND THE VEHICLE WILL GO NO FASTER. YOU CAN NOT ACCELERATE BEYOND 38 MPH, UNLESS YOU PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THEN WHEN YOU START THE VEHICLE BACK UP IT IS OK.

Mileage: 40,000

AFTER HAVING OCCASIONAL DIFFICULTIES STARTING THE CAR, MY PROBLEMS FINALLY REACHED A CLIMAX WHEN MY CAR SHUT OFF MID-DRIVE. JEEP HAS EXPLAINED THAT I HAVE FAULTY TIPM. I HAVE FOUND THROUGH ONLINE RESEARCH THAT THIS IS VERY COMMON. THESE FAILURES HAVE BEEN OCCURRING FOR YEARS, YET JEEP STILL INSTALLS THESE SAME TIPMS. I UNDERSTAND THERE IS A PENDING CLASS ACTION LAWSUIT, SUGGESTING THAT JEEP HAS KNOWN ABOUT THIS PROBLEM AND IGNORED IT, RATHER THAN IMPLEMENTING A RECALL. *TR

Mileage: 43,000

BOUGHT A USED JEEP GRAND CHEROKEE 2011 W/ 19K MILES ON IT (IT WAS LEASED BEFORE). FIRST INCIDENT HAPPENED WITH 30K MILES ON IT. VEHICLE WOULD TURN OVER A LITTLE BIT BUT WOULD NOT START. DEALERSHIP SAID FUEL PUMP WAS BAD, RUNNING AFTER VEHICLE TURNED OF THEN DIDN'T GET POWER WHEN TURNING IT ON. DEALERSHIP REPLACED FUEL PUMP, WENT TO PICK IT UP FROM DEALERSHIP AND IT WOULDN'T START. SECOND TRIP (WITHIN 2-3 DAYS) TO DEALERSHIP IT STARTED UP. WORKED FINE FOR ABOUT 4-5 WEEKS, THEN SAME INCIDENT OCCURRED AGAIN. VEHICLE WOULD TURN OVER BUT NOT START UP, SOUNDED THE EXACT SAME AS THE PRIOR ISSUE. DEALERSHIP REPLACED THE TIPM, CAR WORKED FINE FOR ABOUT 12 MONTHS. TWO WEEKS AGO, THE SAME ISSUE CAME ABOUT. CAR TURNING OVER BUT NOT STARTING. THIS TIME THE DEALERSHIP REPLACED MY KEY FOB AND IT WORKED FOR 1 DAY, THEN THE SAME ISSUE OCCURRED. NOW MY JEEP IS SITTING AT ANOTHER DEALERSHIP AND THEY HAVE REPLACED THE WIRING TO THE FUEL PUMP AND NOW THEY ARE IN THE PROCESS OF REPLACING ANOTHER FUEL PUMP. I HEARD TODAY THAT THEY FUEL PUMP IS REPLACED BUT STILL NOT GETTING POWER TO IT (TIPM PROBLEM AGAIN). CHRYSLER WANTS ME TO PAY A DEDUCTIBLE FOR AN OBVIOUSLY FAULTY PART THAT THEY HAVE REPLACED AGAIN. THIS LAST TIME WHEN I BROUGHT MY JEEP TO THE DEALER I TRIED TO START THE VEHICLE TO LET ME FATHER HEAR THE NOISE IT WAS MAKING. A DEALERSHIP SERVICE TECHNICIAN WALKED BY HEARING THE NOISE IT MADE AND ASKED, "IS IT A 2011?", I REPLIED, "YES", HE FOLLOWED UP BY SAYING THAT MODEL AND YEAR HAS HAD A RECURRING PROBLEM WITH THE TIPM, WHICH FROM WHAT I HAVE READ ONLINE IS EXTREMELY DANGEROUS, ESPECIALLY IF THE CAR WERE MOVING AND IT WENT OUT. YOU WOULD BE LEFT WITHOUT POWER STEERING AND BRAKES. CHRYSLER HAS MADE A PRODUCT THAT IS FAULTY AND REALIZES IT, YET THEY STILL CHARGE CUSTOMERS TO REPLACE THE FAULTY PARTS. *TR

Mileage: 47,000

MY 2011 JEEP GC HAS BEEN EXPERIENCING STARTING ISSUES FOR THE LAST FEW MONTHS WHICH I ATTRIBUTED TO SOME FORM OF FUEL DELIVERY ISSUE. AFTER PUTTING IN A HIGHER OCTANE GAS AND FUEL CLEANER I THOUGHT I HAD REMEDIED THE ISSUE. HOWEVER, RECENTLY THE START UP ISSUE BECAME SO PREVALENT SO I HAD TO TAKE MY VEHICLE TO THE DEALER FOR DIAGNOSIS. THE DEALER INDICATED THE CAUSE WAS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE (TIPM). AFTER PAYING FOR THE SERVICE TO REPLACE THE TIPM I WENT ONLINE TO BETTER UNDERSTAND THE PROBLEM. IN DOING SO I DISCOVERED MULTIPLE OTHER JEEP OWNERS ARE EXPERINCING THE SAME ISSUE. BASED ON MY READING OF THE COMPLAINTS JEEP SHOULD BE HANDLING THE DEFECTIVE TIPM AS A RECALL ISSUE DUE TO INSTALLING THE FAULTY PRODUCT DURING THE PRODUCTION OF THE VEHICLES. *TR

Mileage: 65,249

VEHICLE FAILS TO START MULTIPLE TIMES. TURNED OFF WHILE BACKING UP MULTIPLE TIMES. IT IS CURRENTLY ON A JEEP SERVICE DEALER, THEY INDICATED FAILURE ON THE "TIPM" MODULE. THE REPLACEMENT IS ON BACKORDER, WITH NO SPECIFIC DATE FOR ARRIVAL AND INSTALLATION. *TR

Mileage: 28,700

2011 JEEP CHEROKEE, PROBLEMS WITH CRANKING AND FUEL PUMP NOT SHUTTING OFF SOMETIMES WHEN VEHICLE IS OFF. VEHICLE IS NOT STARTING PROPERLY BUT WILL START AFTER SEVERAL TRIES. THEN THE FUEL PUMP WILL CONTINUE TO RUN WHEN THE VEHICLE IS OFF. DEALERSHIP STATED IT IS A FAULTY RELAY SWITCH BUILT INTO THE TIPM (TOTALLY INTEGRATED POWER MODULE) SO YOU HAVE TO REPLACE THE ENTIRE TIPM AT THE COST OF 1,000 FOR THE PART. AND, THE PART IS NOT AVAILABLE AT THE MOMENT, ON NATIONAL BACK ORDER. HUNDREDS OTHERS ARE HAVING THIS PROBLEM. FUEL PUMP COULD JUST CUT OFF AT ANY MOMENT BECAUSE OF A $10 RELAY SWITCH THAT IS BUILT INTO THE TIPM. THIS SHOULD BE A RECALLED ITEM DUE TO FAULTY SWITCH INSIDE THE TIPM THAT IS LEAVING HUNDREDS OF PEOPLE STRANDED WITHOUT A VEHICLE WHILE THEY WAIT ON A SINGLE PART FOR WEEKS! *TR

Mileage: 44,000

VEHICLE FAILS TO START MULTIPLE TIMES. CAME CLOSE TO STALLING A FEW TIMES. SAME SYMPTOMS AS MENTIONED BY MANY WITH THE TIPM MODULE. I BELIEVE THIS TO BE A VERY IMPORTANT SAFETY ISSUE AS WELL AS FINANCIALLY AND EMOTIONALLY. NO WARNING AS TO WHEN AND WHERE THE PROBLEMS CAN ARISE. *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE STARTER WOULD NOT ENGAGE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE FUEL TANK WAS BELOW HALF FULL, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE STARTER AND THE AUXILIARY STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

VEHICLE: 2011 JEEP GRAND CHEROKEE 4X4, PURCHASED NEW IN OCTOBER 2010. I EXPERIENCED DIFFICULTLY IN STARTING VEHICLE, PROBLEM PERSISTED AND BECAME WORSE. DEALERSHIP INDICATED BAD FUEL PUMP, REPLACED AT A COST OF $1,000.00 +. STARTING PROBLEM PERSISTED AND AGAIN BACK TOO DEALERSHIP. DIAGNOSIS THIS TIME WAS BAD STARTER MODULE (TIPM UNIT) COST $1,000.00 + AND I WAS TOLD THAT THE PART WAS ON "EXTREME" BACK ORDER AND THEY COULD NOT EVEN GIVE ME AN ESTIMATE ON THE ARRIVAL DATE . I WAS ALSO INFORMED THAT THE BAD TIPM HAD CREATED AN ELECTRICAL SHORT THAT HAD LED TO THE INITIAL FAILURE OF THE FUEL PUMP. PRESENT: EIGHT (8) WEEKS HAVE PASSED AND NO PART AVAILABLE AND A VEHICLE SITTING IN MY DRIVEWAY GATHERING THE LEAVES OF THE CHANGE OF THE SEASON. I HAVE BEEN A LOYAL JEEP OWNER FOR THE PAST 25 YEARS WITH AT LEAST SEVEN (7) VEHICLES. THIS ONE IS THE MOST PROBLEM PLAGUED VEHICLE OF THEM ALL, WITH MAJOR ELECTRICAL/COMPUTER PROBLEMS. I DID NOT LIST ALL THE PROBLEMS (ELECTRICAL AND OTHER WISE ) THAT OCCURRED IN THE FIRST 36,000 MILES FOR THANKFULLY THEY WERE COVER BY WARRANTY. I MUST SAY I WILL HARD PRESSED TO PURCHASE ANOTHER CHRYSLER (JEEP) PRODUCT IN THE FUTURE. THIS ONE HAS TO BE TOWED INTO THE DEALERSHIP TO BE REPAIRED (NEW TIPM) BEFORE I CAN DRIVE IT TO ANOTHER DEALERSHIP AND HOPE FOR A GOOD TRADE IN!!! *TR

Mileage: 43,280

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE HEARD A NOISE FROM UNDER THE HOOD WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE TIPM REMAINED ACTIVATED AND ALLOWED THE FUEL PUMP TO REMAIN OPERATING WHEN THE ENGINE WAS TURNED OFF, CAUSING THE ENGINE TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.

Mileage: 42,000

JUST BOUGHT THIS VEHICLE FROM A USED DEALERSHIP, CAR WON'T START OR IT SHAKES WHEN IS TRYING TO START, DID SOME RESEARCH ON LINE, THERE'S SEEMS TO BE TOO MANY INCIDENTS ON THIS SUV MODELS, WE SHOULD HAVE A NATIONAL RECALL ON THIS MATTER, THE ISSUE SEEMS TO BE THE TIPM, I'M GOING TO TAKE IT TO THE LOCAL JEEP DEALER TO HAVE CHECK OUT. I AM EXTREMELY WORRY THAT MY CAR WILL DIE WHILE I'M DRIVING AT A HIGH SPEED AND END UP IN A BAD CAR CRASH BECAUSE OF THIS ISSUE, PLEASE! PLEASE!! LOOK IT TO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 38,100

VEHICLE WILL NOT START USING KEY FOB OR PUSH BUTTON START. VEHICLE CRANKS FOR 5 TO 10 SECONDS AND THEN SHUTS DOWN. DEALERSHIP DIAGNOSED PROBLEM AS A BAD TIPM (TOTALLY INTEGRATED POWER MODULE), A COMMON PROBLEM NATIONWIDE. PARTS AND LABOR TO REPLACE THE TIPM IS $1200. CHRYSLER/JEEP AT 800-247-9753 STATED THEY WOULD NOT ASSIST. *TR

Mileage: 73,000

2011 JEEP CHEROKEE SHOWING SYMPTOMS OF SAME WIDE SPREAD PROBLEM WITH STARTING ISSUE. VEHICLE CRANKS OVER BUT DOES NOT START. MUST ATTEMPT NUMEROUS TIMES UNTIL STARTED. WHILE DRIVING, IF VEHICLE DIES ALL LOSS OF POWER STEERING AND BRAKES IS LOST AND IS A HUGE SAFETY CONCERN. MY VEHICLE HAS 40K+ MILES AND PROBLEM SEEMS TO BE PERVASIVE PROBLEM THROUGHOUT MODEL YEAR. *TR

Mileage: 40,000

MY 2011 GRAND CHEROKEE OVERLAND HAS AN INTERMITTENT STARTING PROBLEM. NOT ALWAYS, BUT A COUPLE OF TIMES A DAY, IT WILL NOT START THE FIRST TIME, IT CRANKS AND CRANKS BUT DOESN'T START, THIS LAST FOR 10 SECS APPROX THEN SHUTS OFF, THIS MIGHT LAST ANYWHERE FROM 1 TO 4 ATTEMPTS, THEN WILL START RIGHT UP. SOMETIMES IT WILL START AND THEN FADE OUT, LIKE OUT OF GAS. OVER THE WEEKEND THE TIME BETWEEN STARTS WAS MORE LENGTHY AND AT ONE POINT IT SHUT OFF AND DRIFTED INTO AN INTERSECTION. JEEP IS "LOOKING INTO THE SITUATION" WHICH ACCORDING TO THE INTERNET IS WIDESPREAD. I WAS TOLD A RECALL WILL NOT OCCUR SINCE ITS NOT A SAFETY ISSUE. I WAS STRANDED AT A REST STOP IN RURAL PENNSYLVANIA AT 11:30 PM OVER THE WEEKEND, I THINK THAT'S A SAFETY CONCERN. MY COSTS ASSOCIATED WITH THIS ISSUE WILL EXCEED $2000K AND DEALERSHIPS ARE ONLY ALOUD TO ORDER ONE PART A WEEK SINCE ITS ON NATIONAL BACK ORDER. ANY TIME A NEW VEHICLE THAT IS WELL MAINTAINED STRANDS YOU OR STALLS AND DRIFTS INTO AN INTERSECTION, ITS A CONCERN. THE ISSUE IS RANDOM AND CAN BE UNEXPECTED. PLEASE INVESTIGATE. *TR

Mileage: 45,500

MY VEHICLE IS HAVING TROUBLE STARTING AND MY FUEL PUMP CONTINUES TO PUMP AFTER THE VEHICLE IS OFF WHICH IS KILLING MY BATTERY. I'VE ONLY HAD THE CAR FOR A YEAR AND ITS ONLY TWO YEARS OLD. *TR

Mileage: 59,000

TIPM- I WENT TO START MY JEEP THIS MORNING THAT FELT LIKE A WEAK START UP, IT THEN HICCUPED AND DIED. THINKING IT MAYBE JUST A ONE TIME INCIDENT, TRIED AGAIN, WITH THE RESULT OF THE STARTER JUST CRANKING FOR ABOUT 5-6 SECONDS. THIS REPEATED MULTIPLE MORE TIMES BEFORE I CALLED A TOW TRUCK TO TAKE TO A LOCAL MECHANIC. IT WAS DIAGNOSED WITH BAD FUEL PUMPS, AND THE COST TO REPLACE WAS $1600. THIS PROMPTED ME TO CALL THE DEALERSHIP AND ASK IF THAT'S EVEN POSSIBLE. AFTER EXPLAINING THE ISSUE AT HAND, THE SERVICE MANAGER TOLD ME THAT HE DOESN'T BELIEVE THE ISSUE TO BE CAUSED BY FAULTY PUMPS, BUT FROM THE TIPM. THIS IS OBVIOUSLY NOT THE FIRST TIME HE HAS HEARD OF THIS ISSUE. I THEN DID SOME RESEARCH ON THE WEB AND FOUND THIS TO BE A PRETTY PREVALENT ISSUE AMONGST OWNERS OF THIS YEAR, MAKE, AND MODEL. WHEN I CALLED HIM BACK TO SEE IF THE BACKORDER ISSUES WERE TRUE, HE TOLD ME IT WOULD TAKE AROUND THREE WEEKS TO GET THE PART. I IMMEDIATELY ASKED FOR THE JEEP CORPORATE NUMBER, CALLED THEM, AND BEGAN TO SPEAK TO A GUY ABOUT IT THERE. HE TOLD ME THAT THE PRODUCTION RATE WAS ONE PER 7 DAYS... AND THAT COUPLED WITH THERE ARE TONS OF THESE CASES OUT THERE IS WHY IT WAS GOING TO TAKE A WHILE TO GET THE PART. HE WENT ON TO TELL ME THAT SOUNDS CRAZY, BUT ITS JUST HOW FAST, (OR SLOW) THEY ARE PRODUCING THEM. I ASKED IF THE NEW PRODUCT WAS A REPLICA OF THE ORIGINAL AND HE SAID THIS IS A SOLUTION FOR THE PREVIOUS ONE AND WOULD FIX THE PROBLEM, NOT JUST A BANDAID. HE ADVISED ME TO HAVE IT FIXED AND HOPE THE RECALL COMES AND I WOULD BE ELIGIBLE FOR A REIMBURSEMENT. WITH THE PRICE OF THIS FIX BEING SO HIGH AND THE AMOUNT OF PEOPLE AFFECTED, THIS HAS TO BE RECALLED. PLEASE HAVE ANYONE HAVING THIS ISSUE FILE A COMPLAINT HERE. THIS CUSTOMER SERVICE REP TOLD ME THERE JUST HASN'T BEEN ENOUGH FORMAL COMPLAINTS ABOUT IT TO VALIDATE A RECALL.... *TR

Mileage: 45,000

THANKS FOR THE CHANCE TO POST, I TOO HAVE BEEN EXPERIENCING THE SAME ISSUE. I NOTICED IT A FEW WEEKS AGO WHEN MY BATTERY STARTED SHOWING SIGNS OF GOING DEAD. I ALSO HEARD THE NOISE AFTER EXITING THE TRUCK IN THE EVENINGS. I THOUGHT THE NOISE WAS SOME ELECTRONICS RESETTING ITSELF, BUT THOUGHT IT WOULD EVENTUALLY SHUTOFF. I DID NOT THINK THIS COULD BE KILLING MY BATTERY. I TOO HAD TO BUY A BATTERY THANKS COST ME A PRETTY PENNY NOW TO LEARN IT TOO WOULD BE DEAD SOON. AFTER GOING TO THE DEALERSHIP TODAY FOR AN OIL CHANGE THE TRUCK DIED IN THEIR SERVICE BAY. NOT EVEN FIVE MINUTES AFTER LEAVING, THE SERVICE REP CALLED ME AND EXPLAINED HOW THEY HAD TO PUSH MY TRUCK TO THEIR SERVICE BAY DUE TO A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). WE ARE NOW WITH OUT A VEHICLE FOR AN UNDISCLOSED TIME AND STILL HAVE THE OBLIGATION TO PAY FOR A PRODUCT OF NO USE. CHRYSLER HAS TO FIND WAY TO ADDRESS THIS OR IT CAN COST THEM DEARLY IN REPUTATION AND IN THE POCKET IF THE RESULTS DON'T GET BETTER. A RECALL WOULD BE A START BUT PEOPLE ARE WITHOUT VEHICLES WITH MONTHLY PAYMENTS! NOT A GOOD LOOK CHRYSLER LOOKS LIKE A CLASS ACTION SITUATION.

Mileage: 35,000

MY 2011 OVERLAND BEGAN HESITATING WHILE DRIVING ON FRIDAY 9/6. WAS ABLE TO RETURN HOME SAFELY. TURNED OFF THE ENGINE AND THEN WAS UNABLE TO RESTART THE VEHICLE. HAD THE VEHICLE TAKEN TO A LOCAL DEALERSHIP AND WAS TOLD THAT THE TIPM MODULE HAD FAILED WHICH CHRYSLER IS AWARE OF THE FAULTY PART AND HAS ALREADY CHANGED MANUFACTURERS. I WAS TOLD DUE TO A BACK ORDER THE DEALERSHIPS ARE LIMITED TO ORDERING ONLY ONE MODULE PER WEEK AND THEREFORE NO ETA COULD BE GIVEN FOR MY VEHICLE'S REPAIRS. I CALLED THE CHRYSLER CORPORATE OFFICES AND WAS TOLD THAT THEY WOULD ATTEMPT TO EXPEDITE THE PART AND I COULD RENT A CAR AND SUBMIT MY BILL FOR "POSSIBLE" REIMBURSEMENT. THIS IS A FAILURE ON A NUMBER OF LEVELS THAT A COMPANY THAT IS NOW FLUSH WITH CASH AGAIN DUE TO A GOV'T BAILOUT HAS THE PARTS TO CRANK OUT NEW VEHICLES BUT WILL LEAVE PAYING CUSTOMERS WITH NO INFORMATION OTHER THAN TO "BE PATIENT". I WILL NOT ATTEMPT TO BUY AMERICAN AGAIN. BACK TO ACURA I GO! *TR

Mileage: 35,650

WENT TO START MY JEEP AFTER IT SAT FOR A FEW HOURS AND NOTICED EXTENDED CRANKING. IT DID FIRE UP AND I DROVE 65 MILES TO THE GYM. SAME EXTENDED CRANKING ISSUE WHEN I GOT OUT THE GYM AN HOUR LATER, BUT EVENTUALLY, STARTED AND I MADE IT HOME. DID THIS ONE MORE TIME FEW DAYS LATER AND THE FIRST MONDAY IN AUGUST IT WOULDN'T START WHEN I WENT TO LEAVE FOR WORK IN THE MORNING. TOOK MY WIFE'S VEHICLE O WORK AND SHE TRIED IT A FEW HOURS LATER AND IT FIRED RIGHT UP. BROUGHT TO LOCAL SHOP TO HAVE THEM LOOK AT IT SINCE THEY CAN SERVICE MY EXTENDED WARRANTY. AFTER A FEW DAYS THERE I WAS NOTIFIED THAT IT WAS HE TIPM AND THE PART WE ON ORDER, BUT WAS ON NATIONAL BACK ORDER FROM JEEP AND I WAS NUMBER 141 IN LINE WAITING FOR ONE. AS OF TODAY, 9/3/14, STILL NO PART AND STILL NO ESTIMATED DELIVERY OF SAID TIPM. I HAVE NOT BEEN ABLE TO DRIVE THE JEEP SINCE THEN BECAUSE IT IS UNRELIABLE TRANSPORTATION AND MY JOB REQUIRES ME TO TRAVEL UP TO 300 MILES PER DAY. HAVE NOW MADE TWO PAYMENTS ON A VEHICLE I CAN'T USE. *JB

Mileage: 39,000