2011 JEEP GRAND CHEROKEE Service Brakes Problems

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective brake booster. The mechanic discovered NHTSA Campaign Number: 14V154000 (Service Brakes, Service Brakes, Hydraulic) which the mechanic linked to the failure. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was then referred to the manufacturer. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 157,000.

Mileage: 157,000

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward. The contact stated that the RPM light and an unknown warning light were illuminated when the crash occurred. The contact stated that when the vehicle lunged forward, the front bumper of the vehicle crashed into the rear bumper of the other vehicle. The contact's vehicle came to a stop once the impact was made and damage was sustained to the front bumper and the rear bumper of the other vehicle. The vehicle was driven to a dealer where the vehicle's front bumper was repaired. The dealer was unable to determine the failure. A police report was filed and there were no injuries. The contact stated that the failure recurred while in the driveway. The contact stated that the brake pedal was depressed and the vehicle lunged forward. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The contact also stated that the mechanics informed her that the vehicle's alignment was off and as a result the tires would wear down ina a unusual way. There is also an issue with the key fob that causes the vehicle to think that the key isn't nearby and causes the alarm to go off.

My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (NHTSA Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the brake pedal was slow to respond. The driver had to continuously pump the brake pedal to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 17V572000 (Service Brakes, Service Brakes, Hydraulic). The vehicle was repaired, but the failure recurred. The vehicle was towed to the local dealer, where it was diagnosed that the brake booster and brake master cylinder needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repairs were not covered under recall or warranty. The failure mileage was approximately 115,000.

Mileage: 115,000

There was a recall on my car for the brake booster water shield, water could get into the brake booster and cause corrosion and can cause the brakes to stop working. The recall was "fixed" about a month ago, but the brake booster still failed - my best guess is because water already got inside of the booster and already caused corrosion. My brakes began to fail while driving on the highway. When the brake booster blew out it also caused so much pressure that it blew out the master cylinder. The master cylinder is not part of the recall - according to JEEP No damage caused by the recall of the brake booster is under the recall and warranty EXCEPT the brake booster. The supposed fix itself here is faulty. This could have had a way worse outcome if I could not get my car to a stop. The other part of this is that the piece to fix this is on national back order with no estimated ship date.

SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s Grand Cherokees. They were very concerned about the safety of the car and recommended bringing it to a dealer. One local dealer wanted $1000 to begin diagnosing. The other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. We do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE.

The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. It occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. Occasionally it will occur at a stop sign and a few times it has occurred in traffic. It can be restarted by putting it in Neutral or Park. It has been doing this ever since I purchased the vehicle in 2017 with 68,000 miles on it. It now has 195,000 miles and the stalling has become more frequent. I hoped the recall for the fuel relay would fix it, but it has not. I have read that it is a TIPM problem. There are several hundred similar complaints on the NHTSA website. The problem is discussed in Jeep forums on the web. This is a serious safety issue because of potential rear-end collisions. Why won't Jeep or NHTSA address it?

While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.

I WAS DRIVING ON THE FREEWAY AT 50 MPH WITH MY FAMILY IN THE VEHICLE WHEN I PRESSED THE BREAK PEDAL I REALIZED MY BRAKES DIDN'T WORKED THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR WITH NO STOP AT ALL WHEN I PULL OVER TO THE SIDE WITH EMERGENCY BRAKES MY TRUCK STARTED SMOKING FROM FRONT OF ENGINE I OPENED THE HOOD AND IT EXPLODED IN MY FACE ALMOST BURN INSIDE THIS VEHICLE THANK GOD WE MADE IT OUT ALIVE FROM THE JEEP GRAND CHEROKEE LAREDO

Mileage: 175,000

VEHICLE WILL RANDOMLY STALL WHILE SLOWING DOWN, BRAKE PEDAL GETS INSTANTLY ROCK HARD AND STEERING IS NEXT TO IMPOSSIBLE. FCA CLAIMED IF WAS THE FUEL PUMP RELAY BUT BOTH FUEL PUMP RELAY RECALLS WERE DONE AND IT'S EVEN WORSE NOW.

Mileage: 90,873

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH ON A HILL THE CONTACT ATTEMPTED TO DEPRESS THE BREAK PEDAL HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT STATED SHE ALLOWED THE VEHICLE TO COAST IN TO A PARKING LOT AT THE END OF THE HILL. THE CONTACT STATED SHE PUSHED HER VEHICLE OVER TO A BODY SHOP IN THE SAME PARKING LOT BECAUSE SHE DID NOT WANT TO DRIVE THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT BRAKE BOOSTER RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED ROBERT GREEN CHEVROLET (236 BRIDGEVILLE RD, MONTICELLO, NY 12701) TO SCHEDULE A RECALL REPAIR APPOINTMENT AS THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Mileage: 162,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CITY AUTO PARK (4395 US-130, BURLINGTON, NJ 08016, (888) 289-4816) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CITYAUTOPARK DEALER LOCATED IN BURLINGTON,NJ, UNWILLING TO RESOLVE 2 SAFETY RECALLS ON MY VEHICLE. FOR A SEVERAL MONTH IGNORED MY REQUEST BASED ON UNAVAILABILITY OF NEEDED PARTS, MEANWHILE SENDING ME A POSTCARDS WITH URGENT SAFETY RECALLS.THIS KIND OF SERVICE IS NOT ACCEPTABLE, ESPECIALLY WHEN IT CONCERNING PUBLIC SAFETY. RECALLS ON MY VEHICLE 1.BRAKES; 2.FUEL SYSTEM. I HOPE YOU WILL HELP ME TO RESOLVE MY PROBLEM WITH THIS IGNORENT CUSTOMER SERVICE. THANK YOU.

ON MORE THAN 1 DOZEN OCCASIONS MY JEEP HAS STALLED WHILE DRIVING ANYWHERE FM 20 TO 40 MILES AN HOUR. I LOST STEERING CONTROL AND BRAKES WHILE THE REST OF GAGES STAYED ON. AFTER THE FIRST FEW TIMES I FIGURED OUT I COULD THROW IN NEUTRAL , HIT THE IGNITION BUTTON AND IT STARTS RIGHT BACK UP. CHRYSLER JEEP TOLD ME THIS WAS A "RELAY " RECALL FOR OVER 1 1/2 YEARS THAT THEY HAD NO REPAIR FOR. SO THEY JUST KEPT REPLACING TRHE PART. I WOULD GET ANYWHERE FM 2 WKS TO FEW MONTHS WITH THE "NEW, BAD PART" THE REALL REPAIR CAME IN LAST WEEK. AFTER REPLACING IT, I MADE IT 2 DAYS BEFORE I STALLED AGAIN. THIS TIME ON AN EXIT RAMP DOING 30 MILES AN HOUR AROUND A SHARP TURN .I (AND MY 13 YEAR OLD SON) WENT OFF THE ROAD INTO A DITCH. I HAD TO USE 4 WHEEL DRIVE TO GET OUT. I CASUED MINOR F=DAMAGE ASWELL. THIS TIME! I KEEP TELLING THEM IT;S ONLY MATTER OF TIME BEFORE I DIE OR KILL SOMEONE WHEN THIS STALL HAPPENS. I HAVE HAD A RENTAL OR BEEN WITH OUT A CAR FOR AT LEAST 5 WEEKS OF THIS LAST YEAR ALONE FOR THIS RECALL FAILURE. I LOOK ONLINE AND THERE ARE HUNDREDS OF WEBSITES AND LINKS TO JEEP GRAND CHEROKEES THAT HAVE DONE THIS. HOW MANY PPL HAVE TO WREAK OR DIE TO GET SOMEONES ATTENTION?? I HAVE FILED THIS COMPLAINT A FEW YEARS AGO.

Mileage: 120,000

MY CAR SOMETIMES IT DOESN'T START AND KEEPS CRANKING. BUT THE MOST DANGEROUS IS WHEN IT SHUTS OFF WHILE DRIVING. I TOOK IT TO JEEP SERVICE BUT THEY DIDN'T FIND WHAT CAUSES THE ISSUES. IT KEEPS STALLING. DOESN'T HAPPEN EVERY DAY AND ALL THE TIME BUT IT'S HAPPENING MORE FREQUENTLY.

Mileage: 90,000

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.

Mileage: 141,000

TWICE ON TWO SEPARATE OCCASIONS, WHEN GOING ABOUT 25 MILES AN HOUR ON A TOWN ROAD AND BREAKING AND TURNING TO THE RIGHT (ONE TIME WAS MORE RIGHT THAN THE OTHER), MY CAR LOSES POWER OUT OF NO WHERE. MY ENGINE SHUTS OFF, I LOSE POWER STEERING, AND I LOSE MY BREAK ASSIST. IT IS VERY SCARY AND DANGEROUS AND COULD CAUSE A LIFE THREATENING ACCIDENT. I CROSSED OVER INTO THE OPPOSITE LANE OF TRAFFIC WITH LITTLE TO NO CONTROL. FORTUNATELY BOTH TIMES NO ONE WAS NEAR ME AND I WAS ABLE TO COME TO A STOP. I CAN THEN RESTART THE CAR AND DRIVE AWAY. I DONT KNOW HOW TO REPLICATE THE ISSUE. I HAVE SEEN OTHER REPORTS OF THIS SAME PROBLEM WITH OTHER GRAND CHEROKEES ON THE INTERNET. I DONT KNOW IF THE CURRENT RECALL THAT I NEED IS SUPPOSED TO ADDRESS IT OR NOT BUT I PLAN ON CALLING MY DEALER ABOUT IT ASAP. MY CAR IS ABOUT 149K MILES. I THINK THE LIGHTS STAY ON WHEN THIS HAPPENS.

Mileage: 149,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS ALSO SMOKE COMING FROM THE PASSENGER'S SIDE FRONT WHEEL AS WELL AS THE DRIVER'S SIDE REAR WHEEL. THE CONTACT STATED THAT THE BRAKE CALIPER CEASED. THE CHECK ENGINE WARNING LIGHT, AND ECM AND PCM WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. AN UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,037.

Mileage: 82,037

TWO RECENT EVENTS, WHEN BRAKING IN SLOW TRAFFIC THERE WAS SUDDEN ACCELERATION WITH FOOT ON BRAKE. EVEN WITH STRONGER AND FORCEFUL BRAKE PRESSURE THE JEEP WAS STILL MOVING AND WANTING TO KEEP GOING WITH ENGINE REVVING. HAD TO SHIFT INTO NEUTRAL AND THEN ENGINE QUIT REVVING AND THINGS RETURNED TO NORMAL. I HAVE THIS JEEP 10 YEARS AND AM VERY FAMILIAR WITH IT. NEVER ANY WRECKS. NO MEDICAL PROBLEMS. THE FLOOR MAT WAS NOT INTERFERING WITH ANY PEDALS. THE DEALERSHIP WAS NOT AWARE OF ANY RECALLS ABOUT THIS PROBLEM BUT THEY SERVICED THE THROTTLE-BODY AFTER THE FIRST INCIDENT. THIS APPARENTLY WAS NOT THE PROBLEM AS THE UNINTENDED ACCELERATION WHEN BRAKING OCCURRED A SECOND TIME. IN GOOGLING THIS PROBLEM A BLOG MENTIONED THIS COULD BE THE JEEP BRAKE-BOOSTER WHICH HAS BEEN RECALLED AND WAS REPLACED ON MY JEEP 2 YEARS AGO. GOOGLE BRINGS UP THIS SUDDEN ACCELERATION AS A COMMON SEARCH BUT NO CLEAR ANSWERS. I KNOW ABOUT THE TOYOTA ACCELERATION PROBLEM IN THE 1990'S, THAT THEY NEVER FOUND OR ADMITTED ANYTHING MECHANICAL AND ASSUMED IT WAS GRANNY USING TWO FEET. THIS IS ABSOLUTELY A MECHANICAL PROBLEM WITH MY 2011 JEEP. WILL TAKE TO DEALERSHIP BUT THEY ALREADY SAID THEY AREN'T AWARE OF THIS BEING A JEEP DEFECT. I REGISTERED THIS COMPLAINT WITH JEEP CUSTOMER CARE AND THEY SAID IF THE DEALERSHIP CAN'T FIND THE PROBLEM TO CALL THEM BACK AND THEY WILL WORK WITH THE DEALERSHIP TO RESOLVE THIS. THEY WORRISOME THING IS THEY WILL DO SOMETHING FOR $1000 AND THEN I HAVE THIS BRAKE/ACCELERATION OCCUR A 3RD TIME AND IT CAUSES A CRASH!

Mileage: 74,800

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH ON THE HIGHWAY, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. DWAYNE LANE'S CHRYSLER JEEP DODGE RAM (10515 EVERGREEN WAY, EVERETT, WA 98204) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), WHICH HAD BEEN REVISED. ALBERIC CHRYSLER DODGE JEEP (AVE. KENNEDY KM 2.5 SAN JUAN, PR 00936-8320) STATED THAT THEY WOULD ONLY REPLACE THE WATER SHIELD PER THE RECALL AND NOT THE ACTUAL BRAKE BOOSTER. THE CONTACT THEN SPOKE WITH FLAGSHIP CHRYSLER DODGE JEEP RAM (CARR. #2, KM 14.7, HATO TEJAS, BAYAMN, 00959, PUERTO RICO, +1 787-301-0408) AND WAS INFORMED THAT THEY WOULD HAVE TO INSPECT THE VEHICLE TO DETERMINE THE REMEDY FOR THE RECALL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS CORRODED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE RECALL REPAIR HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AND ATTEMPTING TO TURN THE VEHICLE TO THE LEFT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CONTACT NEEDED TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES WITH ONE OF THE FAILURES OCCURRING WHEN MAKING A RIGHT TURN INSTEAD. THE CONTACT CALLED ORR CHRYSLER DODGE JEEP (LOCATED AT 900 TRUMAN BAKER DR, SEARCY, AR 72143, 501-279-3311) WHERE IT WAS DETERMINED THAT BECAUSE THERE WAS NO CHECK ENGINE WARNING INDICATOR ILLUMINATED, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 57815893. THE CONTACT WAS INFORMED TO HAVE THE DEALER DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,167.

Mileage: 100,167

PURCHASED 5/19. REPORTED ENGINE STALL WHILE DRIVING TO NHTSA. TOOK VEHICLE TO DEALER FOR BRAKE RECALL. TECH SAID AIR IN BRAKE LINES MAY HAVE CAUSED PROBLEM. DID NOT STALL FOR A MONTH AND ASSUMED SOLVED. STARTED AGAIN IN AUGUST. VERY DANGEROUS VEHICLE. STALLS WHEN SLOWING FOR RIGHT HAND TURNS AND LEFT TURNS CROSSING TRAFFIC WHICH ALMOST GOT ME INTO A CRASH ON A HIGHWAY. OTHERS HAVE REPORTED SAME ISSUE AND NO RESPONSE FROM MANUFACTURER. CANNOT TAKE PASSENGERS AS THIS IS A PENDING DISASTER AND IS UNSAFE

Mileage: 106,300

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE VEHICLE PULLED OUT OF THE DRIVEWAY AT 5 MPH, IT STALLED AND ROLLED INTO THE MIDDLE OF THE ROAD. THE CONTACT STOPPED THE VEHICLE AND HAD TO SHIFT THROUGH ALL GEARS TO RESTART THE VEHICLE. THE CONTACT CALLED GENGRAS CHRYSLER DODGE (460 CONNECTICUT BLVD, EAST HARTFORD CT, 06108 860-956-5083) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

2011 GRAND CHEROKEE OVERLAND 5.7 V8 APPROX 124000 MILES STALLED WHEN TURNING LEFT THROUGH INTERSECTION SLOWING FROM 50 TO 25 MPH. STEERING AND BRAKES FAILED. ALL RECALLS HAVE BEEN PERFORMED. THIS WAS SUPPOSEDLY FIXED WITH P54 (FUEL PUMP RELAY). FORTUNATELY I WAS NOT TOWING MY BOAT. THIS ISSUE SEEMS TO HAVE SPANNED MANY YEARS AND IS EXTREMELY DANGEROUS.

Mileage: 124,000

WHILE DRIVING AND DECELERATION THE JEEP SHUTS OFF. NO LIGHTS COME ON INDICATING THAT THE VEHICLE IS NO LONGER RUNNING. THE FIRST CLUE IS LOSS OF POWER STEERING AND BRAKES. THIS ALWAYS HAPPENS WITHIN THE FIRST COUPLE MILES OF DRIVING. THE JEEP STARTS RIGHT BACK UP AND THEN 99% OF THE TIME WON'T STALL AGAIN FOR A COUPLE DAYS. THIS IS GETTING MORE FREQUENT.

Mileage: 174,000

IT HAS NOW HAPPENED SEVERAL TIMES IN WHICH I'M DRIVING AND THE JEEP SUDDENLY LOSES ALL ENGINE POWER, BRAKING AND POWER STEERING. THIS HAPPENS ON THE HIGHWAY. THERE ARE NEVER ANY WARNING LIGHTS OR SOUNDS TO SIGNAL THIS IS ABOUT TO TAKE PLACE. THIS LAST TIME IT ALMOST MADE ME CAUSE AN ACCIDENT.

Mileage: 115,000

TAKATA RECALL. WHEN MY VEHICLE IS IN MOTION ARRIVING AT AN INTERSECTION, AND I DECREASE THE SPEED, THE ENGINE SHUTS DOWN AND AT THE SAME TIME THE STEERING WHEEL IS STUCK, MAKING IT IMPOSSIBLE TO TURN, AND THE BRAKES GET HARD. I HAVE ALREADY TAKEN THE CAR 3 TIMES TO THE JEEP SHOP AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM. SINCE THIS PROBLEM STARTED 2 MONTHS HAVE PASSED AND IT HAS ALREADY HAPPENED 4 TIMES. THE CAR DOES NOT SHOW ANY ERRORS ON THE SCREEN OR AFTERWARDS WHEN THEY ARE READ. IT IS VERY DANGEROUS BECAUSE IT ALWAYS STAYS IN THE MIDDLE OF THE INTERSECTION WITHOUT BEING ABLE TO DO ANYTHING.

Mileage: 100,000

I WAS DRIVING DOWN THE HIGHWAY AT 60MPH WHEN I LET OFF THE GAS AND HOT THE BRAKES TO SLOW DOWN FOR A CORNER THE ENGINE SHUT DOWN AND I LOST BREAKS AND STEERING. I WAS ABLE TO MUSCLE THE STEERING THROUGH THE CORNER AND COASTED TO A STOP. I PUT THE JEEP IN PARK, GOT THE BREAK PEDAL AND STARTED THE VEHICLE BACK UP. EVERYTHING SEEMED TO WORK AGAIN. WHEN I LOST THE ENGINE, BREAKS AND STEERING NOTHING ELSE WAS EFFECTED. I STILL HAD LIGHTS, RADIO AND GAUGES. BUT, NO WARNING LIGHTS OR CODES CAME ON.

Mileage: 128,932

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 36 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *TT*JB

Mileage: 92,000

ON MULTIPLE OCCASIONS IN THE LAST FEW DAYS, THE BRAKES HAVE FAILED TO RESPOND (EXTREME FORCE IS NEEDED TO PUSH DOWN ON THE BRAKE PEDAL), WHICH DELAYS BRAKING TIME/DISTANCE SIGNIFICANTLY. THIS IS HAPPENING SPECIFICALLY WHEN TRYING TO DISENGAGE FROM CRUISE CONTROL. THIS ALMOST CAUSED A CRASH. THE CAR HAD A BREAK BOOSTER RECALL IN 2017 AND THIS REPAIR WAS COMPLETED AT THAT TIME.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE VEHICLE WAS THEN SHIFTED INTO PARK, BUT THE ENGINE BEGAN TO REV. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A POLICE TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,832. *JS

Mileage: 52,832

I RECEIVED A LETTER JAN/2018 FOR A POWER BRAKE BOOSTER RECALL. TOOK THE VEHICLE INTO THE DEALERSHIP HAD THE REPAIR DONE FEB/2018. JUNE 5TH, 2018 I PULLED INTO THE GAS STATION AND FILLED UP, WHEN I PULLED OUT OF THE GAS STATION I TAPPED THE BRAKE AND THERE WAS NOTHING THERE. THE BREAKS WENT COMPLETELY OUT, I WAS FORCING MY WHOLE BODY WEIGHT ON THE BREAKS TO GET THE JEEP TO STOP!! THERE WAS A TRUCK COMING AND ALL I COULD THINK OF IS MY SMALL CHILD IN THE BACK SEAT. I HAVE VERY QUICK RESPONSES, BUT I WAS NOT EXPECTING THIS TO HAPPEN AT ALL OR EVEN AFTER A RECALL FIX???? I HAVE NEVER BEEN SO TERRIFIED IN MY WHOLE LIFE AND BEING SO HELPLESS IN THIS SITUATION! I AM REALLY SHAKEN UP AND GLAD NO ONE GOT HURT. IT WAS TOO CLOSE TO BE A CLOSE CALL. CHRYSLER YOU NEED TO FIX THIS ISSUE OR GET ALL OF THESE MODELS OFF THE ROAD BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE KILLED. NOW I HAVE TO TRADE THIS JEEP IN BECAUSE IT IS A DEATH TRAP AND I WILL ALWAYS BE TERRIFIED TO DRIVE IT ESPECIALLY TOTING MY KIDS AROUND. BREAKS ARE VERY IMPORTANT AND THIS IS A SERIOUS RECALL ISSUE!!!!

EVERY 3 MONTHS APART OR SO MY VEHICLE HAS LOST POWER ON THE ENGINE CAUSING IT TO SHUT DOWN ON ME WHEN I MAKE A HARD LEFT TURN WHILE APPLYING MY BRAKES. THE FIRST TIME THAT IT HAPPENED IT WAS ON THE FREEWAY ON MY WAY TO WORK OUT OF NOWHERE MY WHEEL HOT HARD AND WHEN I WAS PRESSING MY ACCELERATOR IT WAS NOT WORKING. , THE SECOND TIME IT HAPPENED WHEN I WAS MAKING A LEFT TURN AND THE SAME THING HAPPENED TO ME I HAD TO GET ON TOP OF THE SIDE WALK BECAUSE I COULDN'T STEER IT ENOUGH TO MAKE MY TURN. AND MY THIRD TIME HAPPENED THIS MORNING WHILE I WAS GOING UNDER THE BRIDGE LUCKILY FOR ME NO ONE WAS BEHIND ME BUT THIS PROBLEM IS A SITUATION READY TO GO WRONG. OUT OF ALL THESE TIMES I HAVE BEEN ALONE IN THE VEHICLE GOING ON MY WAY TO WORK IN THE MORNING. ITS ALWAYS A SCARY EXPERIENCE FOR ME. I DO NOT FEEL SAFE DRIVING THE CAR. NO CODES NO NOTHING. THE STEERING WHEEL GETS ALL HARD THAT I CAN BARELY TURN IT TO GET ON MY RIGHT LANE SO I CAN PUT MY CAR IN PARK AND RESTART IT , FROM THERE IT STARTS WORKING FINE LIKE IF NOTHING HAPPENED.

Mileage: 116,300

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY, THE ALTERNATOR ASSEMBLY, AND THE PCM. THE ALTERNATOR ASSEMBLY WAS EXTREMELY WARM INTERNALLY, WHICH AFFECTED THE PCM. THE VEHICLE HAD TO BE TURNED OFF DURING THE REPAIR TO FURTHER DIAGNOSE THE PCM INTERNAL VOLTAGE SHORTAGE. THE DEALER (FRED BEANS CHRYSLER DODGE JEEP RAM, 858 N EASTON RD, DOYLESTOWN, PA 18902, (215) 348-7500) WAS AWARE THAT THERE WERE TWO RECALLS FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). A REPAIR APPOINTMENT WAS SCHEDULED FOR MAY 10, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE YEAR WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).

Mileage: 83,000

WHILE MAKING A TURN THE STEERING AND THE BRAKES LOCKED UP AND THE ENGINE SHUT OFF, CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THIS HAS HAPPENED TWICE 8 MONTHS APART. I'VE DONE THE RECALL FOR THE RELAY SWITCH IN 2015. THIS HAPPENED AGAIN (2ND TIME) YESTERDAY APRIL 9TH, 2018. I ALMOST HIT A CAR AT A LIGHT IT WAS TERRIFYING. THE DEALERSHIP HAS MY JEEP NOW AND SAID THEY CAN'T DIAGNOSE UNLESS THEY HAVE AN ERROR CODE OR UNLESS IT HAPPENS WHILE THE TECHNICIAN IS DRIVING IT. IS CHRYSLER GOING TO HAVE PEOPLE DRIVE THESE SUV'S AND IGNORE THAT PEOPLE COULD DIE? THIS IS AN EXTREMELY URGENT SITUATION. I DON'T FEEL SAFE DRIVING MY JEEP THAT I LOVE. PLEASE HELP?

Mileage: 86,360

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30-75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. ADDITIONALLY, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT, 2201 VICTORY DR, COLUMBUS, GA 31901), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ATTACHED A HISTORY RECORDER TO THE VEHICLE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL AND SERVICE FOUR WHEEL DRIVE INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. ALSO, WHILE DRIVING AT UNKNOWN SPEEDS ON MARCH 25, 2018, THE WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATED, THE RADIO CHANGED STATIONS, THE BRAKE PEDAL WAS APPLIED AND FAILED TO RESPOND, AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LANDMARK CHRYSLER DODGE JEEP RAM OF MORROW (50 MOUNT ZION BLVD, MORROW, GA 30260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33696515. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

THE CAR STALLED AND ENGINE SHUT OFF WHILE DRIVING, DECELERATING AROUND A LEFT TURNING CURVE. LOST ACCELERATION CAPABILITY, POWER STEERING, BRAKES, AND ELECTRICAL SYSTEM (NO EMERGENCY FLASHERS). COULD BARELY CONTROL CAR AND ENDED DRIVING THROUGH CURVE, OFF THE ROAD, DOWN INTO SMALL RAVINE AND INTO FIELD. WERE FORTUNATE TO AVOID ROAD SIGNS AND TELEPHONE POLE. CAR RESTARTED AFTER PUTTING GEAR IN PARK. VERY AFRAID TO DRIVE THIS VEHICLE ANYMORE. NOT ABLE TO GET APPOINTMENT WITH JEEP DEALER FOR ANOTHER WEEK. RESEARCH SHOWS THIS COULD BE RELATED TO FAULTY TIPM. OUR SERVICE RECORDS INDICATED THIS JEEP DID RECEIVE CHRYSLER GROUP SAFETY RECALL P54 (NHTSA #14V530) TIPM INTERNAL FUEL PUMP RELAY REPLACEMENT, WHICH STATES IS A POTENTIAL CAUSE OF THE CAR LOSING POWER. SEEMS TO HAVE NOT PREVENTED THE MOVING CAR FROM LOSING POWER.

Mileage: 69,800

PART SUPPOSEDLY REPLACE WEEKS AGO AT FAMILY CHRYSLER/DODGE/JEEP (I AM STILL WAITING ON VISORS TO BE REPLACED), BUT DURING THE NOR'EASTER, BRAKES LOCKED UP CAUSING VEHICLE TO SLIDE. MADE THREE ATTEMPTS TO SETUP APPOINTMENTS WITH NO SUCCESS.

Mileage: 68,783

THE PUSH START BUTTON HAS ISSUES STARTING THE ENGINE. THERE HAS BEEN A RECALL FOR THIS AND THE ISSUE STILL PERSISTS. THE ONLY WAY THE DEALER WILL FIX THE ISSUE IS IF THE PROBLEM IS SEEN 1ST HAND AND OCCURS FOR LONGER THEN 8 SECONDS. I HAVE PAID FOR MULTIPLE RENTAL CARS AND SPENT MULTIPLE HOURS AT THE DEALER TO HAVE THIS ISSUE FIXED AND IT KEEPS RECURRING. SOMETHING NEEDS TO BE DONE TO FIX IT WITHOUT RE-OCCURRENCE. MY FINAL POINT IS THAT YESTERDAY WHEN DEALING WITH THIS ISSUE MY CAR STARTED AFTER ITS SECOND TRY, I THEN DROVE ONTO THE STREET AND THE ENGINE SHUT OFF AND THE BRAKES LOCKED UP. LUCKILY THERE WAS NOT ANY CROSS TRAFFIC BECAUSE IT COULD HAVE CAUSED A SERIOUS ACCIDENT ON A BUSY STREET WITH MY DAUGHTER AND MYSELF IN THE CAR. THIS HSE RISK HAS CAUSED ME TO BE VERY CONCERNED ABOUT THE DRIVABILITY OF MY VEHICLE AND SOMETHING NEEDS TO BE DONE ASAP!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BETTENHAUSEN CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GILLMAN CHRYSLER JEEP DODGE RAM, 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO MAKE A SUDDEN STOP BY DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF TWO OTHER VEHICLES. PRIOR TO THE CRASH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE DID NOT STOP OR SLOW DOWN. IN ADDITION, THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SUSTAINED A CONCUSSION AND BACK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 122,813.

Mileage: 122,813

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT. *BF *AS UPDATED 8/20/18*JB

Mileage: 120,000

THE VEHICLES STOPPING POWER IS REDUCED AT TIMES. SOMETIMES THE BRAKES WORK FINE, BUT SOMETIMES I PUT MY FOOT ON THE BRAKE AND IT WILL NOT STOP ALL THE WAY. THE STOPPING POWER IS GREATLY REDUCED AT TIMES AND I THINK THERE IS SOMETHING CAUSING THE PROBLEM WITH BRAKING BY WHAT THE MANUFACTURER HAS DONE AS MY BRAKE PADS ARE FINE AND HAVE PLENTY OF LIFE.

Mileage: 31,000

WHEN DRIVING AT A NORMAL SPEED, YOU CAN'T STOP THE VEHICLE, IF YOU NEED TO STOP SUDDENLY THE VEHICLE KEEPS ROLLING, YOU HAVE TO DRIVE AT A SLOW SPEED IN ORDER TO STOP THE VEHICLE

Mileage: 72,530

AT TIMES WHILE DRIVING ON THE HIGHWAY OR CITY STREET, WHILE IN CRUSE, BRAKE APPLY AUTOMATICALLY WITHOUT ANY VEHICLE BRAKING IN FRONT OF ME. ALSO AT TIMES WHILE IN MOTION, CRUSE SYSTEM DO NOT TAKE FOR WEEKS, THEN WITHOUT ANY NOTIFICATION, I WOULD SET IT AND IT WORKS AS IT SHOULD.

HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. OUR FAMILY HAS TWO 2011 GRAND JEEP CHEROKEES AND THE ALTERNATORS HAVE FAILED IN BOTH OF THESE VEHICLES PREMATURELY. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN BOTH OF OUR 2011 GRAND JEEP CHEROKEES, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WHEN THE FAILURE ON THE ALTERNATOR OCCURS IT IS VERY SUDDEN, ONE DAY IT IS WORKING PROPERLY THE VERY NEXT DAY IT IS NOT WORKING PROPERLY. WE HAVE INVESTED A LOT OF TIME IN DISCUSSION ALREADY WITH THE FCA DEPARTMENT AT CHRYSLER. FCA AT CHRYSLER IS INDICATING TO US THAT OUR VEHICLES HAVE ALL OF THE MATCHING "SPECIFICATIONS" TO MEET THE CRITERIA WITHIN THE EXISTING RECALL BUT OUR VIN NUMBERS ARE NOT INCLUDED, THEREFORE THEY CANNOT COVER THE REPAIR. THE FCA CONTINUALLY TELLS US THAT THEY ARE NOT SURE WHY OUR VEHICLES ARE NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE WHEN IT OCCURS IS VERY RAPID, WE DRIVE THE VEHICLE ONE DAY, NO ISSUE, AND THEN THE VERY NEXT DAY WHEN WE START THE VEHICLE IMMEDIATELY THERE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

ON MULTIPLE OCCASIONS, OUR 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L ENGINE STALLS WHILE BRAKING AND TRYING TO TURN CORNERS. RECALL P54 TO REPLACE FUEL PUMP RELAY TO CORRECT THIS ISSUE WAS DONE IN NOVEMBER 2015, BUT THE ISSUE HAS CONTINUED. MOST RECENTLY OCCURRED SEPT 8TH, 11TH AND NOW TODAY THE 14TH. HAD VEHICLE IN FOR DIAGNOSTICS ON SEPT 13TH AND JEEP TECHNICIANS WERE UNABLE TO FIND THE PROBLEM. WHEN THIS STALLING OCCURS, THERE ARE NO WARNING LIGHTS AND APPARENTLY NO FAULT CODES GENERATED. WHEN MOTOR STALLS, WE LOSE POWER STEERING AND BRAKES AND HAVE ENDED UP ON THE WRONG SIDE OF ROAD TRYING TO GET STOPPED. THIS USUALLY HAPPENS WHEN DECELERATING AND BRAKING TO TURN OFF OR ONTO A HIGHWAY.

Mileage: 78,000

ON SEPTEMBER 7TH 2017 WHILE DRIVING BACK FROM JFK AIRPORT MY CAR LOST BRAKING POWER, WHEN I PRESSED THE BRAKES THE BRAKES TOUCHED THE FLOOR BUT THE CAR WOULD STILL KEEP MOVING. IT ALMOST CAUSED ME TO HIT MULTIPLE CARS THANKS TO GOD I WAS IN THE LEFT LANE AND WENT OVER A CURB AND GRASS AND INTO A SERVICE PLAZA ON BELT PARKWAY. THIS WAS VERY FRIGHTENING, WE COULD HAVE REAR ENDED THE CAR IN FRONT OF US GOING 55-60 MPH. WE GOT SO SACRED WE WERE ALL SHAKING, WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. THIS IS A SERIOUS ISSUES. WHEN I HIT THE BRAKES NOW THE CAR SLOWS DOWN BUT DOES NOT COME TO A STOP IF YOU ARE MOVING FAST. I CALLED CHRYSLER AND THEY SAID THERE WAS A RECALL ON BRAKE BOOSTER WHICH CAUSED SIMILAR ISSUE BUT ACCORDING TO THEM MY CARS VIN NUMBER IS NOT UNDER THIS RECALL. THE CAR HAS LESS THAN 63000 MILES ON IT AND THIS IS UNBELIEVABLE. I HOPE THIS WILL HELP SOMEONE FROM GETTING SERIOUSLY INJURED. *TR

Mileage: 62,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE DRIVER ATTEMPTED TO REVERSE THE VEHICLE, THE BRAKES DID NOT HOLD AND THE VEHICLE CRASHED INTO A LIGHT POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER, WHICH WAS REMEDIED PER AN UNKNOWN RECALL APPROXIMATELY A YEAR AND A HALF AGO, FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DEALER NOT TO DO ANYTHING UNTIL THE MANUFACTURER'S ADJUSTOR INVESTIGATED THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

WHEN DRIVING THE ENGINE WILL TURN OFF WITH NO WARNING. SINCE DECEMBER UNTIL NOW, IT HAS DONE THIS A TOTAL OF 6 TIMES. 3 OF THE TIMES EITHER MERGING ONTO THE FREEWAY OR GETTING OFF OF THE FREEWAY. SCARES ME SO MUCH. I HAVE BEEN LUCKY ENOUGH TO NOT HAVE ANYONE CRASH FROM THE BEHIND. MY STEERING WHEEL LOCKS, AND THE BRAKES BECOME VERY HARD TO PUSH DOWN ON. ITS HARD TO MOVE OUT OF THE WAY OF TRAFFIC.

Mileage: 67,000

WHILE DECELERATING AND MAKING A TURN THE VEHICLE HAS SHUT OFF WHICH CAUSES YOU TO LOSE STEERING AND BRAKING. THIS HAS HAPPENED TO ME ON 4 SEPERATE OCCASIONS

Mileage: 52,450

TL* THE CONTACT OWNS A 2011 GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING A STOP, THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

TOOK MY JEEP TO AUTONATION IN LITTLETON CO. FOR BRAKE BOOSTER RECALL. NOT SURE WHAT IF ANYTHING WAS DONE TO CORRECT THE PROBLEM. I CONTINUE TO HAVE DIFFICULTY STOPPING AND CAN HEAR A HISSING NOISE WHEN THE BRAKES ARE APPLIED. I AM CONCERNED ABOUT THE COMMITMENT FROM THIS JEEP DEALER TO REPAIR THE PROBLEM. I PLAN ON TAKING ALTERNATIVE OPTIONS FOR REPAIR. BUT WANTED TO FILE A FORMAL COMPLAINT. THIS IS A VERY DANGEROUS ISSUE AND ONE THAT COULD CAUSE SERIOUS HARM TO ME OR SOMEONE ELSE.

Mileage: 82,848

TODAY AS I WAS LEAVING WORK MY VEHICLE WOULD NOT STOP. I PRESS THE BRAKES AND THE VEHICLE KEPT GOING. THIS WAS A VERY SCARY MOMENT AS I WAS EXITING A GATE AND ALMOST WENT STRAIGHT INTO THE ON COMING TRAFFIC. IT'S TIME SOMETHING IS DONE ABOUT THIS VEHICLE AS I AM JUST EXPERIENCING MORE AND MORE PROBLEMS FOR THE PAST 4 YEARS. THIS VEHICLE CONTINUES TO PUT MY FAMILY IN DANGER AND EXPENSE.

MY WIFE COMPLAINED ABOUT HER BRAKE PEDAL GOING FARTHER DOWN AND CAR TAKES LONGER DISTANCE TO STOP. A COUPLE TIMES SHE SAID THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SO SHE PUMPED THE PEDAL AND SAID SHE WAS VERY LUCKY IT STOPPED RIGHT BEFORE SHE WOULD HAVE HIT SOMETHING OR SOMEONE. BRAKE LIGHT THEN WOULD COME ON WHILE DRIVING DOWN ROAD WITHOUT EVEN TOUCHING THE BRAKE PEDAL. AFRAID TO DRIVE IT WE BROUGHT IT TO DEALER. THEY ENDED UP REPLACING THE BRAKE BOOSTER AT MY EXPENSE. WE HAD A RECALL DONE PREVIOUSLY ON THE BOOSTER BECAUSE THE BOOSTER WOULD GET WATER IN IT SO THEIR FIX WAS TO PUT A GUARD OVER THE ALREADY DAMAGED RUSTED BOOSTER. IF TESTED GOOD AT THAT TIME, THEY WASHED THEIR HANDS OF ANY DAMAGED LIKE RUST THAT WOULD EVENTUALLY CAUSE SEVERE DAMAGE AND CAUSE THE BOOSTER TO DO THIS. THAT'S LIKE PUTTING SHINGLES OVER A BAD ROOF THAT LEAKED AND IS ROTTED. CAN YOU IMAGINE THE ACCIDENTS THAT COULD AND EVENTUALLY WILL HAPPEN. I AM SURE SOME HAVE HAPPENED ALREADY. THE NUMBER ONE THING ON A VEHICLE YOU DO NOT TRY TO SHORT CUT IS BRAKES!!!!

THE BRAKE BOOSTER STOPPED WORKING WHILE I WAS DRIVING WITH MY FAMILY GOING 55MPH COMING TO A COMPLETE STOP. COME TO FIND OUT THERE WAS A RECALL FOR THE BREAK BOOSTER (P14) INDICATING THAT CORROSION MAY OCCUR AND WATER COULD BE INGESTED. CHRYSLER PUT A SHIELD (BAND AID) TO PREVENT CORROSION. THIS RECALL WAS PERFORMED AND MARKED COMPLETE ON MY VEHICLE. ONE YEAR AND 7 MONTHS LATER MY BRAKE BOOSTER FAILS AND THE EVER SO HELPFUL AND FRIENDLY(THAT WAS SARCASM BECAUSE THEY WERE HORRIBLE) ASSOCIATES AT MY LOCAL CHRYSLER DEALERSHIP DID A DIAGNOSIS, DETERMINING THAT CORROSION WAS NOT CAUSE OF MY BREAK BOOSTER FAILING. SO NOW I HAVE MY PERSONAL MECHANIC REPLACE THE PART. THE PART ORDEED DID NOT FIT. ALSO, THE MASTER CYLINDER IS LEAKING. SO NOW I NEED BOTH PARTS, WHICH WILL COST ME IN THE UPPER AREA OF $290, NOR INCLUDING TAX. THIS IS AN OBVIOUS ISSUE WITH THE BRAKE BOOSTER PART. THE WHOLE PART IS DEFFECTIVE FOR THE MAKE, MODLE AND YEAR. CHRYSLER IS SIMPLY NEEDS TO REPLACE THE WHOLE PART. NOT PUT A SHIELD(BAND AID) IT HOPING IT WILL HOLD. I AM NOT THE ONLY CUSTOMER OUT THERE WHO IS EXPERIENCING THIS SAME ISSUE.

THIS JEEP ENGINE FAILED / STALLED WHILE DRIVING. THIS CAUSED THE VEHICLE TO VEER OFF THE ROAD TWICE ON A TURN, AND ALMOST CAUSE TWO REAR ENDS BY FAILING IN MID TRAFFIC, IN FOUR DIFFERENT OCCASIONS, SINCE 2014. THE VEHICLE ENGINE CUTS OUT, WHICH CAUSES THE POWER STEERING AND BRAKES TO NOT FUNCTION PROPERLY. THE VEHICLE WAS IN MOTION ON VARIOUS MAIN STREETS, WHEN THIS OCCURRED. NAPERVILLE JEEP DEALERSHIP (WHERE THIS VEHICLE WAS PURCHASED) HAS ALSO MAINTAINED THIS VEHICLE PER THE MAINTENANCE SCHEDULE, HAS WORKED ON THIS PROBLEM SINCE IT BEGAN. THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE AND RETURNED THE VEHICLE TO US CONFIDENT THE PROBLEM WAS 'RESOLVED' OR NON-EXISTENT. ATTACHED IS THE VEHICLE RECALL AND REPLACEMENT RECORD. FROM ONLINE RESEARCH IT SEEMS THIS HAS OCCURRED TO OTHER JEEP GRAND CHEROKEES BEFORE AND THE TYPICAL SOLUTION IS REPLACING THE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS VEHICLE'S TIPM WAS 'REPAIRED' SEPT 3, 2014. BELOW ARE THE MAINTENANCE RECORDS RELATED TO THIS PROBLEM. 03/26/2014 MILEAGE: 44,680 WRO# 599705 11/25/2014 MILEAGE: 51,329 CRO# 615926 01/07/2016 MILEAGE: 65,485 CRO# 646292 06/10/2016 MILEAGE: 69,938 CRO# 658369 THIS VEHICLE IS NOT SAFE AND WE HAVE LOST ALL TRUST AND CONFIDENCE IN THIS VEHICLE.

Mileage: 44,680

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V154000(SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD SEVERAL TIMES. THE DEALER WAS NOTIFIED IMMEDIATELY AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BRAKE BOOSTER. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/27/16*LJ *TR

WAS SLOWING DOWN FROM 50 MPH TO MAKE A LEFT HAND TURN. AS I WAS ENTERING THE TURN, AT ABOUT 30 MPH, THE ENGINE SHUT OFF. ALL DASH LIGHTS STILL FUNCTIONAL, RADIO WAS STILL ON, TURN SIGNAL STILL ON. THERE WAS NO SPUTTERING. LOST POWER STEERING AND POWER BRAKING (AND ANY OTHER ITEMS THAT ARE NOT FUNCTIONAL WHILE IN "RUN" MODE). SHIFTED TO "NEUTRAL", BUT IT WOULD NOT START BECAUSE THE TRANSMISSION WAS NOT IN "PARK". PULLED TO THE SIDE AND STOPPED THE VEHICLE, PUT IT IN "PARK". STARTED LIKE NOTHING HAD HAPPENED. THERE WERE NO WARNING LIGHTS BEFORE SHUTDOWN, THERE ARE NO SERVICE LIGHTS OR OBD II CODES STORED IN COMPUTER. WAS USING THE PUSH BUTTON STARTER, THE KEY FOB WAS IN MY POCKET.

Mileage: 64,500

ON MAY 28, 2016 WHILE NAVIGATING MY DRIVEWAY, MY CAR SUDDENLY ACCELERATED FORWARD AND CRASHED INTO THE BACK WALL OF MY GARAGE. DAMAGE WAS DONE TO MY HOME AND MY CAR. I HAD NO CONTROL OVER THE VEHICLE. HITTING THE BRAKE AND TRYING TO HIT THE IGNITION BUTTON DID NOTHING TO STOP THE VEHICLE. ON ANOTHER OCCASION, ABOUT TWO WEEKS EARLIER, I HAD PARKED THE CAR AT WALMART, PRESSED THE BRAKE AND THE IGNITION BUTTON TO TURN IT OFF. WHILE IN PARK AND THE ENGINE OFF, THE VEHICLE LURCHED FORWARD AND BUMPED THE SUV SITTING IN FRONT OF ME. I AM NOW AFRAID TO DRIVE THIS VEHICLE! I HAVE REPORTED THIS INCIDENT TO MY LOCAL AUTO DEALERSHIP AND CHYSLER CORP. THE DAMAGE IS BEING REPAIRED AT MY COST.

Mileage: 76,500

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL STUCK TO THE FLOORBOARD. THE DRIVER MANAGED TO ENGAGE THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE DEALER STATED THAT THE BOOSTER WAS PERFORMING NORMALLY AND ALL THE VEHICLE REQUIRED WAS THE SHIELD. THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

2011 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR BRAKE BOOSTER RECALL REPAIRS. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL IN 2014. THE DEALER CHOSE TO REPAIR THE PART, INSTEAD OF REPLACING IT. SIXTEEN MONTHS LATER, THE BOOSTER WAS ON THE VERGE OF FAILING AGAIN. THE CONSUMER HAD TO PAY OUT-OF-POCKET, TO RECTIFY THE DANGEROUS SITUATION. RECALL # 14V154000. *JB

I JUST READ AN ARTICLE IN THE MAY 2016 ISSUE OF TRAILER LIFE MAGAZINE INVOLVING FORD F-150 AND THERE BRAKE FAILURE ISSUES. THE EXACT PROBLEM HAPPENED WITH MY JEEP. I WAS PULLING OUR CAMPER (UNLOADED), DOWN THE HIGHWAY AT A SPEED OF 60 MPH WHEN THE BRAKE LIGHT CAME ON AND THE BRAKE PEDAL OF MY JEEP WENT STRAIGHT TO THE FLOOR. I GOT SAFELY PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE FUID LEVEL. THE MASTER CYLINDER RESERVOIR WAS LOW BUT NOT EMPTY. I MANAGED TO GET HOME, ABOUT 6 MILES AND THE NEXT DAY TOOK THE TO JEEP DEALER WHERE THEY FOUND THAT THE BRAKE BOOSTER HAD DEVELOPED A VACUUM LEAK (THEY SAID) CAUSING COMPLETE FAILURE OF BRAKING SYSTEM. DEALER REPLACED BRAKE BOOSTER, DID A COMPLETE BRAKE JOB, REPLACED ALL ROTORS AND FLUSHED SYSTEM. $1350 LATER I WAS BACK ON THE ROAD. UNTIL I READ THIS ARTICLE I THOUGHT IT WAS AN ISOLATED INCIDENT. HOPEFULLY IT IS A COINCIDENCE.

Mileage: 54,197

VEHICLE WAS TRAVELING DOWN THE FREEWAY AT A CONSTANT SPEED OF 70MPH WITH FOOT ON THE THROTTLE PEDAL. TRAFFIC FROM AN ON-RAMP FORCED A QUICK/SUDDEN STOP (QUICK TRANSITION FROM THROTTLE PEDAL TO BRAKE PEDAL). THE BRAKE PEDAL WAS COMPLETELY FROZEN AND WOULD NOT DEPRESS FOR AN EXTENDED PERIOD OF TIME (VEHICLE WOULD NOT DECELERATE). FORCED DRIVER TO SWERVE OFF THE FREEWAY, AND NEARLY CRASHED. NON-EMERGENCY (QUICK THROTTLE TO BRAKE TRANSITION) BRAKING IS STILL FUNCTIONAL. THE SITUATION WAS ABLE TO BE RECREATED BY BOTH THE DRIVER AND THE SERVICE TECH AT THE LOCAL DEALERSHIP. DEALERSHIP CONFIRMED THAT THE ISSUE IS PRESENT ON FOUR OTHER VEHICLES (ONE 2011, ONE 2012, AND TWO 2013'S) ON THEIR SALES LOT, AS WELL AS THE VEHICLE IN QUESTION. DEALERSHIP CONFIRMED THIS HAS NOTHING TO DUE WITH RECALL P05 (SIMILAR SCENARIO). DEALERSHIP SUBMITTED A CASE TO FCA. FCA HAD THEM REPLACE VACUUM LINES, ANOTHER BRAKE BOOSTER, AND THE VACUUM PUMP. THE ISSUE WAS STILL PRESENT. FCA TOLD THEM THEY COULD, AT THE EXPENSE OF THE CONSUMER, TRY TO SPLICE SOME VACUUM LINES AND SEE IF THE ISSUE GOES AWAY. AT THE ADVICE OF THE DEALERSHIP, CUSTOMER DENIED "TROUBLESHOOTING" ON THEIR VEHICLE. FCA TOLD DEALER THIS ISSUE HAS NOTHING TO DO WITH THE P14 RECALL THAT WAS REPLACED A WEEK PRIOR (REPLACED TWICE) ON THE SAME VEHICLE (BRAKE BOOSTER), AND IS NOT COVERED UNDER THAT RECALL. DEALERSHIP IS NOW GIVING THE VEHICLE BACK TO THE CUSTOMER WITH THIS CONDITION STILL PRESENT.

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FULL FORCE IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED AND THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 90,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ROLL. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKING ABILITY WOULD BE LIMITED IN COLD CONDITIONS FOLLOWING THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,479.

Mileage: 156,479

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE ABS AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 51,033.

Mileage: 51,033

REPLACED TIPM 15 MONTHS AGO. TODAY, TURNING INTO PARKING LOT CAR STALL. LOST ALL POWER STEERING, NO BRAKES, NO ENGINE. HAD TO RESTART WHILE COASTING. DECELERATING AT 45 MPH MAKING A LEFT TURN.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND CAUSED A LOSS OF BRAKING AND POWER STEERING ABILITY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

THE ENGINE SEEMED TO LOSE POWER AND THE POWER STEERING AND BREAKS LOST POWER AS WELL. WAS MERGING FROM THE HIGHWAY ON TO A MAIN STREET IN A CITY. THE VEHICLE WAS NEARLY INOPERABLE BUT I WAS ABLE TO STOP IT AND RESTART IT. BUT THE BRAKES AND STEERING WERE LOCKED.

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED RANDOMLY. UPON APPLYING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE RIGHT WHICH CAUSED THE SUSPENSION TO BE UNSTABLE. IN ADDITION, THE VENT CONTROL FAILED TO WORK FOR THE HEATER AND AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR VARIOUS REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE THE UNSTABLE SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 19,500.

Mileage: 19,500

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP HAS NOT TRIED TO REMEDY RECALL DEFECTS. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V391000,14V530000 AND 14V154000. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 11/19/15*LJ *TR

Mileage: 102,000

ABOUT 2 WEEKS AFTER REPLACEMENT OF ALL FOUR ROTORS AND BRAKE PADS I APPLIED BRAKES WHILE TRAVELLING 30 MPH ON DRY ROAD AS THE CAR IN FRONT OF ME WAS WAITING TO TURN LEFT. MY CAR TOOK A MUCH LONGER TIME AND DISTANCE TO STOP THAN USUAL. I SHOULD HAVE STOPPED 10 TO 15 FEET BEHIND THE CAR BUT DID NOT STOP UNTIL ABOUT A FOOT FROM THE CAR IN FRONT OF ME. I HEARD A HISSING NOISE FROM THE AREA NEAR BRAKE PEDAL. I BROUGHT THE CAR BACK TO MY MECHANIC WHO SAID THE BRAKE POWER BOOSTER NEEDED REPLACEMENT. HE SAID THIS IS A VERY UNUSUAL THING TO OCCUR AND SUGGESTED THAT I CONTACT JEEP TO SEE IF IT WAS PART OF A RECALL. I CONTACTED THE JEEP DEALER I PURCHASED IT FROM ( CERTIFIED PRE-OWNED ) AND WAS TOLD THAT RECALL # P14 WAS PERFORMED IN OCT. 2014 TO PLACE A SHIELD NEAR THE POWER BOOSTER TO PREVENT WATER INFILTRATION TO AVOID CORROSION. I WAS TOLD THAT A NEW POWER BOOSTER WOULD NOT BE COVERED BY WARRANTY. IT IS MY BELIEF THAT SINCE A RECALL WAS INITIATED TO PREVENT CORROSION OF THE BRAKE POWER BOOSTER BUT THE VEHICLE WAS DRIVEN FOR 3 YEARS PRIOR TO THE SHIELD BEING INSTALLED THAT THE CORROSION CAUSED BY WATER INFILTRATION HAD ALREADY BEGAN AND THE BRAKE POWER BOOSTER ITSELF SHOULD BE PART OF THE RECALL. SIMPLY PLACING A SHIELD AFTER THE CORROSION PROCESS STARTED DEFIES COMMON SENSE AND IS A SAFETY HAZARD. I DO UNDERSTAND THAT THE BRAKE POWER BOOSTER WAS TESTED AT THE TIME THE SHIELD WAS INSTALLED, HOWEVER CORROSION (RUST ) IS AN ONGOING PROCESS. I THINK THE PROPER AND SAFE WAY TO CORRECT THE PROBLEM IS TO REPLACE THE POWER BOOSTER AS PART OF THE RECALL IN ADDITION TO THE THE PLACEMENT OF THE SHIELD.

Mileage: 62,000

VEHICLE STALLED ON A BUSY ROAD WHILE TRAVELING APPROXIMATELY 35 MPH. I WAS DECELERATING APPROACHING A TRAFFIC LIGHT AND LOST POWER STEERING, POWER BRAKES AND ENGINE SHUT DOWN. AFTER PLACING VEHICLE INTO PARK I WAS ABLE TO RESTART. THIS HAS HAPPENED TWICE IN THE LAST FEW MONTHS. THE DEALERSHIP IS NOT ABLE TO REPLICATE THE ISSUE OR TAKE FURTHER ACTION TO CORRECT THE ISSUE.

Mileage: 59,000

I WAS KNOCKED UNCONSCIOUS AND HAVE NO MEMORY OF CRASH JEEP WAS TOTALED I NEVER SAW IT AGAIN TOOK 4 MONTHS TO RECOVER.

Mileage: 43,993

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. MA 10/23/15 UPDATED 11/03/15.*JB

Mileage: 105,000

WHILE DRIVING 55 MPH ON THE FREEWAY THE ESC LIGHT CAME ON AND THEN MY ENGINE STALLED, POWER STEERING AND BRAKES SHUT OFF. I HAD TO GET TO THE SIDE OF THE ROAD AND SLOWLY COAST TO THE EXIT! WITH MY TWO KIDS (BOTH UNDER 4) IN THE CAR. TALK ABOUT SCARY!!!! I HAD MY CAR TOWED TO A JEEP SERVICE CENTER AND AFTER 4 DAYS WITH MY CAR - THEY SAID THEY COULD NOT DUPLICATE NOR FIND ANY ISSUES. I HAD TO PAY $200.00 FOR THAT ANSWER.WHICH I WAS NOT HAPPY WITH!!! THEN TODAY (JULY 12, 2015) WHILE SLOWING DOWN AT A STOP LIGHT - THE SAME THING HAPPENED AGAIN!!!!!

Mileage: 32,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,724.

Mileage: 67,724

I HAVE RECEIVED MULTIPLE RECALL NOTICES MULTIPLE TIMES (P36, P14, P54), I HAVE ASKED MY LOCAL JEEP DEALER (RAIRDON'S OF BELLINGHAM WA) ABOUT THESE RECALLS MULTIPLE TIMES OVER THE LAST YEAR AND HAVE BEEN INFORMED THAT THE PARTS ARE NOT AVAILABLE YET TO PERFORM THE REPAIRS FOR THESE RECALLS, THEY ALSO ASSURED ME THAT I WAS ON THE WAITING LIST FOR THESE RECALLS TO BE PERFORMED, I STILL HAVE NOT BEEN CONTACTED. FINALLY I CALLED ANOTHER JEEP DEALER KARMART JEEP OF BURLINGTON WA, THEY SAID THEY HAD THE PARTS IN STOCK AND SCHEDULED MY APPOINTMENT AND TOOK CARE OF ALL THREE RECALLS. I AM NOT HAPPY THAT RAIRDONS PUT MY SAFETY AND MY FAMILY'S SAFETY IN JEOPARDY FOR WELL OVER A YEAR WHEN PARTS WERE OBVIOUSLY AVAILABLE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE ABILITY TO STEER AND BRAKE SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE SHORTED ALL THE SPARK PLUGS AND THE SOFTWARE NEEDED TO BE UPDATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

I LEFT MY CAR IN WITH DARCARS JEEP OF ROCKVILLE, MARYLAND ON APRIL 2ND FOR A ROUTINE SERVICE AND TO COMPLETE ANY RECALLS. DARCARS INFORMED ME THAT THEY WERE UNABLE TO COMPLETE ONE OF THE RECALLS (RECALL NUMBER 14V154000) ON THE CAR BECAUSE CRISWELL JEEP OF GAITHERSBURG (A DEALERSHIP THAT I USED IN OCTOBER 2014) CLAIMED THEY HAD ALREADY PERFORMED THE WORK FOR THE RECALL AND HAD BEEN PAID BY JEEP, HOWEVER THE WORK WAS NEVER ACTUALLY DONE. JEEP IS REFUSING TO PAY FOR THIS RECALL BECAUSE CRISWELL, ONE OF THEIR LICENSED DEALERSHIPS, IS NOT BEING HONEST. A DEALERSHIP LYING ABOUT PERFORMING RECALLS IS A SERIOUS SAFETY VIOLATION AND SHOULD BE REVIEWED IMMEDIATELY BY YOUR AGENCY. HOW MANY OTHER RECALLS HAS CRISWELL BEEN PAID FOR BUT NOT ACTUALLY PERFORMED THE WORK? WHAT ARE THE CONTROLS IN YOUR AGENCY TO MITIGATE THIS RISK? *TR

Mileage: 61,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES) IN JUNE OF 2014, NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) IN JULY OF 2014, AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY MULTIPLE RECALLS WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER, VANITY MIRROR WIRING AND TOTALLY INTEGRATED POWER MODULE RECALL NOTICES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH ON THE INTERSTATE, THE BRAKES FAILED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD WITHOUT AN INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES); HOWEVER, THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.

TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

THERE IS P14 RECALL ON MODEL YEAR 2011-2014 CHRYSLER, JEEP AND DODGE VEHICLES. THEY ARE CLAIMING MY CAR WHICH A 2011 JEEP GC IS NOT UNDER THIS RECALL. COUPLE OF MONTHS AGO THEY INSTALLED A PROTECTIVE BRAKE BOOSTER SHIELD, WHEN THEY ACTUALLY SHOULD HAVE REPLACED AT THE LOCAL DEALERSHIP. I HAVE BRAND NEW BRAKES AND BRAKE PADS, THE BRAKE BOOSTER IS SIMPLY LEAKING DUE TO PREMATURE CORROSION. FEW DAYS AGO WE ALMOST CRASHED WITH OUR NEWBORN DAUGHTER AT 40 MILES AN HOUR BECAUSE THE BRAKE BOOSTER WAS NOT WORKING. WE HEARD THE AIR ESCAPING WHEN PRESSING THE BRAKE, BUT THE VEHICLE DID NOT STOP. CHRYSLER NEEDS TO TAKE RESPONSIBILITY AND REPLACE THE BRAKE BOOSTERS ON THESE JEEP GRAND CHEROKEES. *TR

Mileage: 64,000

PURCHASED CAR NEW 01/2014. INTERMITTENT ISSUE OF BRAKE PEDAL NOT ABLE TO DEPRESS, THEREFORE UNABLE TO STOP OR SLOW VEHICLE FOR SEVERAL SECONDS. THIS OCCURS MOSTLY WHEN TRAVELING BETWEEN 45-70 MPH. VEHICLE HAS BEEN TAKEN TO JEEP DEALER 4-TIMES FOR ONGOING ISSUE. BRAKE RECALL HAS BEEN PERFORMED. ISSUE STILL PERSISTS. I FEEL THIS CAR IS UNSAFE TO DRIVE DUE TO FREQUENT DELAYED BRAKING. *TR

Mileage: 3,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM), 14V391000 (ELECTRICAL SYSTEM), AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 JEEP GRAND CHEROKEE LAREDO A P14 RECALL WAS RECEIVED. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND WAS PLACED ON A WAITING LIST. ALSO, THE SUN ROOF FUNCTION WAS INOPERATIVE, THE LEATHER WAS SEPARATING FROM THE DASHBOARD AND THE ROTORS WERE COMPLETELY RUSTED. *JB

I CALLED LOCAL DEALERSHIP TO HAVE RECALL PERFORMED. THE DEALER PUT ME ON A "LIST", I HAVE NOT HEARD BACK FROM THEM SINCE. I HAVE CONTACTED THEM AND THEY SAID I WAS STILL ON THE LIST. I CONSIDER BRAKES TO BE A VERY IMPORTANT SYSTEM IN THE FUNCTION OF MY VEHICLE. *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED 3 RECALL NOTICES REGARDING MY 2011 JEEP GRAND CHEROKEE (NHTSA 14V154, 14V530 AND 14V391). AFTER RECEIVING NOTICE 14V154 I CONTACTED THE LOCAL DEALERSHIP (LARRY H MILLER IN BOISE IDAHO) AND WAS INFORMED THAT THE PARTS WERE BACK ORDERED WITH NO DATE WHEN PARTS WOULD BE AVAILABLE. THIS INFORMATION WAS REPEATED IN SEPTEMBER. HAVING NOW RECEIVED 3 RECALLS I ATTEMPTED TO SCHEDULE TO HAVE ALL 3 RESOLVED AT THE SAME TIME. HOWEVER, WHEN I TRIED TO SCHEDULE A SERVICE, I'M TOLD THAT, WHILE PARTS ARE AVAILABLE, THEY WILL NOT ORDER THE PARTS UNTIL I BRING MY VEHICLE IN FIRST. WHEN I ASKED WHY THEY STATED THAT THEY NEEDED THE VIN NUMBER. HOWEVER, THEY NOT ONLY HAVE MY VEHICLE INFORMATION ON RECORD AND I HAD THE VIN AVAILABLE DURING THE CALL. I ASKED TO COMPLETE THE SERVICE ORDER ON THE PHONE AND WAS TOLD IT WAS "POLICY" TO SCHEDULE SERVICE APPOINTMENTS ONLY WHEN THE VEHICLE IS PRESENT AND ONLY THEN WILL THEY ORDER PARTS. THIS DEALERSHIP HAS EXCEEDED THE REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS AND IS CREATING AN UNREASONABLE BARRIER TO COMPLETING THE SERVICES. *TR

I'VE BEEN RECEIVING RECALL NOTICES ON A JEEP I PURCHASE LAST FEBRUARY (USED) ON RECALLS P14, P36 AND P54. I CONTINUOUSLY CALL JEEP TO HAVE THESE ISSUES REPAIRED AND AM TOLD THE PARTS ARE NOT AVAILABLE, JEEP HASN'T SHIPPED OR THEY JUST HAVE TOO MANY RECALLS. HOW DO I GET MY RECALLS FIXED BEFORE I DO HAVE A CRASH?? I AM CONCERNED. *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

2011 JEEP GRAND CHEROKEE. RECALL SENT FOR VEHICLE REGARDING BRAKE BOOSTER. *TA THE CONSUMER RECEIVED THE RECALL SIX MONTHS AGO, AND THE PARTS ARE STILL NOT AVAILABLE. *JB

WE RECEIVED BRAKE BOOSTER RECALL NOTICE (P14/NHTSA 14V-154) BACK IN JULY 2014. WE IMMEDIATELY CALLED DEALER. THEY SAID THEY WOULD ORDER THE PART. NOW 6 MONTHS HAVE PASSED. DEALER REPORTS THAT "THEY ARE WORKING ON CUSTOMERS WHO RESPONDED IN JUNE, 2014 AND WILL GET TO US AS CHRYSLER RELEASES MORE PARTS." SIX MONTHS SEEMS LIKE AN UNREASONABLY LONG TIME TO WAIT FOR RECALL PARTS. *JS

Mileage: 25,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED TO COME TO A COMPLETE STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC AND FLUID WAS PLACED IN THE FRONT DIFFERENTIAL, BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V532000 (SERVICE BRAKES, AIR) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NONE OF THESE THREE RECALLS HAVE BEEN ADDRESSED BY CHRYSLER OR MY DEALER. THEY ARE RECALL #'S14V-154;14V-391;14V-530 RESPECTIVELY. THE DEALER IS CLAIMING THAT CHRYSLER IS NOT PROVIDING THE NECESSARY PARTS TO REMEDY THE RECALLS. I DON'T WANT MY FAMILY AT RISK DURING THE WINTER MONTHS WITH THE BRAKE BOOSTER ISSUE, OR STRANDED ON THE SIDE OF THE ROAD AS A RESULT OF THE FUEL PUMP ISSUE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT AGAINST CHRYSLER GROUP LLC. *TR

UNABLE TO GET PARTS AT DEALER. KEY AUTO MART IN MOLINE I HAVE CONTACTED THEM MANY TIMES AND THEY STATE THEY CAN'T GET THE PARTS. I HAVE RECALL NOTICES FOR A FUEL RELAY PUMP AND BRAKE BOOSTER. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL FOR THE BRAKE BOOSTER. SO WE MADE AN APPOINTMENT IN JULY AND TOOK IT IN TO FERRARIO CAR SALES IN WYSOX PA. THEY TOLD US THEY WOULD CALL US IN A MONTH OR TWO TO GET IT FIXED. IN EARLY OCTOBER, I PERSONALLY WENT TO FERRARIO AND ASKED ABOUT THE RECALL. THEY TOLD ME THEY WERE STILL WAITING ON PARTS,INDEFINITELY. I ALSO ASKED THEM ABOUT THE SUN VISOR RECALL AND WAS TOLD THEY NEEDED TO SEE IT BUT IT WOULD BE THE SAME RESULT. NOW WE HAVE RECEIVED A RECALL NOTICE ON THE FUEL PUMP RELAY. BUT WHY HAVE THESE RECALLS IF THE DEALERSHIPS WILL NOT FIX YOUR VEHICLES. I HAVE RECEIVED THREE DIFFERENT RECALL NOTICES AND TWO ABOUT THE FUEL PUMP RELAY. I HAVE TRIED TO HAVE THE RECALLED PARTS FIXED ON MY VEHICLE AND HAVE YET TO BE SUCCESSFUL IN GETTING THE DEALERSHIP TO REPAIR A SINGLE RECALLED ITEM. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS IN ORDER TO PERFORM THE RECALL REMEDY. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

WE RECEIVED THREE RECALL NOTICES P14, P36, P54 IN OCTOBER. THE LOCAL DEALER TOLD US ON NOVEMBER 1 THAT WE WOULD BE CALLED WITHIN 6 WEEKS WHEN THE PARTS HAD ARRIVED. NEVER RECEIVING A CALL, I CALLED ON DECEMBER 19 AND WAS TOLD THAT WE WERE #42 ON A WAIT LIST TO BE CALLED WHEN THE DEALER HAD TIME TO SERVICE THE CAR,PERHAPS AS LATE AS APRIL. THIS DOES NOT SEEM THE "REASONABLE TIME" MENTIONED ON THE RECALL NOTICE. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000:(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES BECAME INOPERABLE AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A BRAKE BOOSTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

WHEN THE JEEP GRAND CHEROKEE VEHICLE IS EXITING THE FREEWAY OR WHEN COASTING WITH NO PRESSURE ON THE ACCELERATOR, THE VEHICLE STALLS. ENGINE POWER IS LOST, POWER STEERING IS LOST, AND POWER BRAKING IS LOST LEADING TO A SIGNIFICANT INABILITY TO CONTROL THE VEHICLE. THE VEHICLE IS UNABLE TO RESTART UNTIL IT COMES TO A COMPLETE STOP IN THE ROADWAY AND IS PUT INTO PARK. THIS ISSUE HAS OCCURRED ON FOUR SEPARATE OCCASIONS BEFORE CHRYSLER EVEN ISSUED A RECALL. CHRYSLER HAS NOW NOTIFIED ME BY MAIL OF A RECALL FOR THE FUEL RELAY WHICH COULD CAUSE A STALL AND CRASH AND HAS RECOMMENDED I TAKE THE CAR TO A DEALER FOR REPAIR. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS STATED THAT NO PROBLEM CAN BE FOUND AND THEY CANNOT RECREATE THE ISSUE. THE JEEP DEALER HAS NO EVIDENCE SHOWING THEM THAT THE PROBLEM IS OCCURRING AS A RESULT OF THE FUEL RELAY EVEN WITH THE RECALL IN EFFECT. THE DEALER HAS ADVISED ME TO PICK UP THE CAR AND WAIT UNTIL PARTS ARE AVAILABLE TO FIX THE RECALLED PART. THIS MEANS THEY HAVE ADVISED ME TO DRIVE THE CAR WITH THIS POTENTIALLY FATAL FLAW. THIS IS AS OF NOVEMBER 18TH, 2014. CHRYSLER'S RECALL DEPARTMENT HAS ADVISED BY PHONE I DRIVE THE CAR TO ANOTHER JEEP DEALERSHIP TO SEE IF ANOTHER SERVICE DEPARTMENT CAN DIAGNOSE THE ISSUE. THIS RECOMMENDATION PUTS MYSELF AND THE PUBLIC AT RISK OF SERIOUS INJURY OR DEATH. THERE HAS BEEN NO TEMPORARY REPAIR SUGGESTED OR A DATE WHEN A PERMANENT FUEL RELAY REPLACEMENT PART WILL BE AVAILABLE. NO ALTERNATIVE TRANSPORTATION HAS BEEN PROVIDED OR OFFERED. I AM WITHOUT A MEANS OF TRANSPORTATION WHILE MY VEHICLES IS NOT FUNCTIONING DUE TO SAFETY REASONS. *TR

Mileage: 39,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V53O00 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED 3 RECALL NOTICES RELATED TO THE BRAKE BOOSTER, THE TOTALLY INTEGRATED POWER MODULE, AND A SHORT IN THE VISOR LAMP. WE CALLED OUR LOCAL DEALERSHIP AND EACH TIME WE CALLED, THEY TOLD US THEY DID NOT HAVE THE PARTS AND THEY WOULD CALL WHEN THEY DID RECEIVE THEM. THEY STILL HAVE NOT CALLED AND THE FIRST RECALL NOTICE WAS ISSUED MORE THAN 6 MONTHS AGO. *TR

BRAKE BOOSTER RECALL P14 / NHTSA 14V-154. DEALERSHIP: HERB CHAMBERS CHRYSLER OF DANVERS MA. DEALER HAS BEEN UNABLE TO REMEDY THIS WITHIN A REASONABLE TIME (7 MONTHS), AND WE ARE CONCERNED AS THIS IS A LIFE THREATENING RECALL IF THE BRAKE BOOSTER FAILS AGAIN. WE REPLACED THE BRAKE BOOSTER PREVIOUSLY WITH A FAULTY BRAKE BOOSTER IN NOVEMBER 2013, AT THIS SAME DEALERSHIP. WE HAVE BEEN TOLD THERE IS A WAITING LIST AND THERE IS "NOTHING" THAT CAN BE DONE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT INDICATED THAT THE KEY FAILED TO TURN IN THE IGNITION AND PREVENTED THE VEHICLE FROM STARTING. THE DEALER WAS NOTIFIED OF THE FAILURE. AFTER INSPECTING THE VEHICLE, THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND BRAKE BOOSTER NEEDED TO BE REPLACED. HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WOULD NOT RELEASE THE VEHICLE BACK TO THE CONTACT UNTIL THE MANUFACTURER PROVIDED A REMEDY TO REPAIR BOTH RECALLS DUE TO THE POTENTIAL SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

2011 JEEP GRAND CHEROKEE. CONSUMER HAD TO HAVE THE VEHICLE TOWED TO THE DEALER, TO HAVE THE BRAKE BOOSTER REPLACED, WHICH WAS DONE PRIOR TO THE RECALL. THE CONSUMER IS REQUESTING REIMBURSEMENT. *KL THE DEALER FOUND THE BRAKE BOOSTER HAD DETERIORATED. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (BRAKES), NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND THEY INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS:14V391000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,513. UPDATED 2/24/15*CN UPDATED 5/11/16 *JS UPDATED 09/01/2017*CN

Mileage: 45,513

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM WIRING) AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS CONTINUOUSLY ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

I BROUGHT MY JEEP IN TO MEADOWLAND FORD IN CARMEL NY FOR RECALL P14 ON AUGUST 6,2014. I WAS TOLD THEY HAD TO ORDER A PART AND THEY WOULD CALL ME WHEN IT CAME IN. I HAVE CALLED SEVERAL TIMES AND WAS TOLD THEY STILL DON'T HAVE THE PART. I HAVE SINCE RECEIVED 2 MORE RECALLS ON THIS VEHICLE P36 AND P54. PLEASE COMPLETE MY FIRST RECALL SO I CAN HAVE THE OTHER 2 FIXED. WHAT IS THE DELAY? *TR

CAR WAS BROUGHT IN FOR SERVICE AT THE DEALER IN EARLY JUNE FOR NHTSA CAMPAIGN NUMBER: 14V154000. I WAS TOLD THAT THE PART WAS ON BACK ORDER AND WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE. I CALLED THE DEALER ON 11/10/14 AND I WAS TOLD THE PART WAS STILL ON BACK ORDER. WAITING 5 MONTHS FOR A REPLACEMENT PART IS NOT ACCEPTABLE. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE BRAKE PUMP FAILED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED FOR EACH REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V154000 SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I'D LIKE TO REGISTER A FORMAL COMPLAINT "FOR THE RECORD". REGARDING CHRYSLER GROUP'S RECALL #S P14, P36 AND P54 FOR THE 2011 JEEP GRAND CHEROKEE 4X4 ... PARTS ARE STILL NOT AVAILABLE (SINCE MAY 2014 FOR THE POWER BRAKE BOOSTER!) THIS IS TOTALLY UNACCEPTABLE. INDIVIDUALLY, THE HARBINGER OF THESE THREE (3) RECALLS COULD RESULT IN; (A) POWER-ASSISTED BRAKING FAILURE, (B) A VEHICLE INTERIOR ELECTRICAL FIRE AND, (C) INTERMITTENT / UNEXPECTED ENGINE SHUTDOWN. I CONTACTED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER TODAY @ 1-800-853-1403 AND SPOKE WITH "[XXX]" ... RECEIVED A PRETTY LAME "BS" EXPLANATION ABOUT PARTS AVAILABILITY ON ALL THREE (3) RECALLS AND THE METHOD IN WHICH THEY ARE ALLOCATED TO THEIR DEALERSHIPS. SHE COULD NOT COMMIT AS TO WHEN, IF EVER, MY DEALERSHIP WOULD RECEIVE THE REQUIRED PARTS TO REMEDY THE OUTSTANDING RECALLS ON MY VEHICLE. MY LOCAL DEALERSHIP IS A SMALLER, RURAL "MOM & POP" STORE, SO THE QUESTION THAT BEGS TO BE ASKED IS WILL I EVER SEE THESE PARTS INSTALLED BEFORE THERE'S A RECALL-RELATED INCIDENT WITH MY WIFE'S VEHICLE? THE RECALL "SYSTEM" IS APPARENTLY BROKEN, AS CHRYSLER GROUP IS NOT DILIGENTLY FULFILLING THEIR SAFETY OBLIGATIONS AND NOBODY FROM NHTSA IS APPARENTLY DOING ANYTHING ABOUT ENFORCING IT, QUITE DISCONCERTING AND UNACCEPTABLE! AS OF TODAY'S REGISTERED COMPLAINT(S), KINDLY CONSIDER NHTSA AND CHRYSLER GROUP AS OFFICIALLY PUT ON NOTICE OF MY COMPLAINT AND OF MY DIRE CONCERN FOR THIS PARTICULAR SITUATION. NOTE THAT THE PROBLEM IS NOT WITH MY LOCAL DEALERSHIP, AS THEY'VE BEEN TRYING TO ACQUIRE THE NECESSARY PARTS ON MY BEHALF FROM CHRYSLER GROUP. PLEASE FOLLOW-UP CHRYSLER GROUP WITHOUT FURTHER DELAY AND REPORT YOUR FINDINGS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,089

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH ATTEMPTING TO ENGAGED THE BRAKES, THE BRAKES FAILED TO RESPOND AND EXTREME FORCE WAS REQUIRED IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT AN ABNORMAL NOISE EMITTED FROM THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE DEALER LIST FOR THE WARRANTY REPAIR OF THE RECALL IS 7 PAGES LONG AND IN 3 MONTHS ONLY ONE PAGE HAS BEEN COMPLETED. I BELIEVE THIS IS AN UNREASONABLE DELAY FOR A SOMEWHAT BASIC PART RELATED TO AN IMPORTANT SAFETY FUNCTION LIKE BRAKING. *TR

Mileage: 45,000

WE RECEIVED AN IMPORTANT SAFETY RECALL LETTER ABOUT THE BRAKE BOOSTER ON MY WIFE'S 2011 JEEP GRAND CHEROKEE AND CALLED OUR DEALER, WESTGATE CHRYSLER IN PLAINFIELD, IN, ON JUNE 13, 2014, AT 10:19 A.M. AND WERE TOLD IT WOULD BE TWO(2) MONTHS MORE. TODAY, OCTOBER 31, 2014, AT 8:38 A.M. WE WERE TOLD IT WAS STILL ON ORDER. TOMORROW WILL BE THE FIRST DAY OF NOVEMBER! I WANTED TO LET YOU KNOW, SO HOPEFULLY YOU CAN ADDRESS THIS ISSUE WITH CHRYSLER. IF THE BRAKE MAY BE COMPROMISED AND MAY "CAUSE A CRASH WITHOUT WARNING" THIS IS A SERIOUS ISSUE AND CHRYSLER NEEDS TO DO A MUCH BETTER JOB OF SERVICING IT. THANK YOU, IN ADVANCE, FOR YOUR ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTAGES WITHIN THE VEHICLE THAT OCCURRED INTERMITTENTLY. THE DEALER WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURES. THE CONTACT ALSO INDICATED THAT THE BRAKES FAILED ON SEVERAL OCCASIONS AND WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO APPLY FORCE TO STOP THE VEHICLE ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED INSUFFICIENT ROTORS AND DID NOT SECURE THE TIRES CAUSING THEM TO FRACTURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO HAVE THE DEALER TO HAVE THEM REINSTALL THE CORRECT ROTORS. THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR THE BRAKE FAILURE HOWEVER, THE FAILURE INTERMITTENTLY RECURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN COLDER WEATHER, THE BRAKES WOULD FREEZE AND EXTREME FORCE WAS REQUIRED IN ORDER TO OPERATE THE BRAKES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

LOCAL CHRYSLER DEALERSHIPS DO NOT HAVE PARTS TO CORRECT BRAKE BOOSTER RECALL P14 / NHTSA 14V-154. HAVE BEEN WAITING 3 MONTHS FOR REPLACEMENT PARTS. DEALERSHIPS SAY PARTS ARE BACK ORDERED AND THEY HAVE NO ESTIMATE ON WHEN NEW PARTS WILL ARRIVE. RECALL IS NOT BEING ADDRESSED WITHIN A REASONABLE AMOUNT OF TIME. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND IT MAY TAKE AN ADDITIONAL 6 MONTHS BEFORE THE PARTS BECOME AVAILABLE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

THE JEEP HAS NO BRAKE PEDAL, VERY DIFFICULT TO STOP. THE DEALER HAS THE VEHICLE AND SAID IT HAS A RECALL ON THE POWER BRAKE BOOSTER. THEY SAID THEY ARE WAITING ON THE PART FROM CHRYSLER BUT IT HAS BEEN 9 DAYS AND THEY DO NOT HAVE A ETA. THE JEEP IS UNSAFE TO DRIVE AT ANY SPEED THEREFORE WE ARE FORCED TO LEAVE THE JEEP AT THE DEALER FOR A UNDETERMINED TIME. *TR

Mileage: 74,000

APPROXIMATELY 6 WEEKS AGO I REPORTED A LACK OF RESPONSE WHEN BRAKING. DEALER LOOKED AT THE SYSTEM AND FOUND NO ISSUE. REPORTED IT AGAIN TWO WEEKS AGO. DEALER LOOKED AT THE SYSTEM AND FOUND BRAKE BOOSTER NEEDED CHANGING. GOT THE VEHICLE BACK LAST WEEK AND THE PROBLEM HAS RE-OCCURRED. AT A STANDSTILL WHEN YOU PRESS THE BRAKE PEDAL YOU GET AN AIR BRAKE TYPE SOUND, AND A SLIGHT KNOCK, WHICH APPEARS TO COMING FROM THE COMPARTMENT BEHIND THE PEDAL. ISSUE HAS BEEN REPORTED AGAIN TO THE DEALER. THANKS, *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

REPORT RECEIPT DATE: APR 01, 2014 NHTSA CAMPAIGN NUMBER: 14V154000 COMPONENT(S): SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC JEEP HAS NOT DERIVED THE CORRECT TEST TO CORRECT THIS ISSUE. MY BRAKES FAILED LAST WINTER DUE TO THIS VERY ISSUE. JEEP WOULD NOT CORRECT THE BRAKE ISSUE UNTIL THEY DID A FORMAL RECALL AND LETTERS WERE SENT. I NOW HAVE MY LETTER AND WENT TO THE DEALER. THE DEALER REFUSES TO REPLACE THE BRAKE BOOSTER AS IT APPARENTLY PASSES THE TEST JEEP ESTABLISHED. THEY ONLY PUT UP THE BOOSTER SHIELD. THE PROBLEM IS THAT THE WATER ALREADY DID GET INTO MY BRAKE BOOSTER AND MY BRAKES FROZE. I NEARLY HAD THREE ACCIDENTS OVER THE COURSE OF THE WINTER 2013/2014. I EXPECT I WILL HAVE MORE CLOSE CALLS IF NOT A FULL ON ACCIDENT THIS YEAR WHEN MY BRAKES AGAIN FREEZE UP AND STOP WORKING. THIS NEEDS TO BE ADDRESSED, AND JEEP NEEDS TO REPLACE ALL THESE BOOSTERS. JEEP ARE NOT ONLY SENDING ME BACK OUT ON THE ROAD WITH A DANGEROUS VEHICLE, BUT THOUSANDS OF OTHERS WHO ALLEGEDLY PASSED THE TEST, YET WILL FREEZE AGAIN THIS WINTER. UNFORTUNATELY, WE NEED TO BECOME A STATISTIC BEFORE JEEP PROPERLY CORRECTS THE ISSUE. *TR

Mileage: 56,514

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO A SAFE STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL THE REPAIRS WERE PERFORMED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ..UPDATED 11/17/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OUT OF STATE, BECAUSE THE LOCAL DEALER, CLAIMED THEY DID NOT HAVE THE PARTS. UPDATED 12/11/14*JB

Mileage: 37,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH ATTEMPTING TO SLOW DOWN, THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AS THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT REQUESTED THAT THE VEHICLE BE INSPECTED BY AN INSPECTOR FROM THE MANUFACTURER. THE INSPECTOR WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT NOTIFIED BUT THE DEALER INDICATED THAT THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER EXPLAINED THAT THE MANUFACTURER WAS ONLY PROVIDING FIVE REPAIR KITS AT A TIME AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE ADDED TO A WAITING LIST SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS DRIVING DOWN A BUSY HIGHWAY TRAFFIC IN FRONT OF ME WAS STOPPING, SO I HIT THE BRAKES TO STOP ONLY TO REALIZE THAT I HAD NO BRAKES AND I WAS UNABLE TO STOP. SO IN PANIC MODE I SWERVED OVER 3 LANES OF TRAFFIC TO AVOID HITTING THE CARS IN FRONT OF ME, FINALLY MY JEEP STOPPED BEFORE HITTING THE CAR IN FRONT OF ME. TOOK MY JEEP TO THE DEALERSHIP TOOK THEM OVER A WEEK TO GET BACK TO ME TELLING ME WHAT WAS WRONG, THE BRAKE BOOSTER NEEDED TO BE REPLACED. I STILL HAVE NOT RECEIVED MY TRUCK BACK SINCE I TOOK IT TO THE STOP IN AUGUST 29, 20214. *TR

Mileage: 65,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A NOTICE FOR A BRAKE BOOSTER RECALL. *TGW THE CONSUMER HAS BEEN WAITING ALMOST TWO MONTHS FOR THE BRAKE BOOSTER RECALL, TO BE RECTIFIED. THE DEALER INFORMED HIM, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V154000 AND 14V391000. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AND FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKES FAILED. WHEN THE BRAKE PEDAL WAS FULLY APPLIED, THE BRAKES FAILED TO STOP THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 11/20/14*CN UPDATED 5/6/2015 *JS

Mileage: 32,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

CHRYSLER SAFETY RECALL P14 / NHTSA 14V-154 BRAKE BOOSTER: TOOK VEHICLE FOR THE INSPECTION AND WAS TOLD YES WE WOULD GET THE UPDATED PART. NOW 2 MONTHS LATER STILL NO COMPLETION TO THE SAFETY RECALL! THE LOCAL DEALER STATES THE PART IS ON NATIONAL BACK-ORDER. IS THIS A SAFETY RECALL OR NOT? WHY SO LONG TO GET RESOLVED? NOW I HAVE ANOTHER SAFETY RECALL P36 / NHTSA 14V-391 FOR AN ISSUE WITH THE VANITY WIRING THAT MAY CAUSE A FIRE. WONDER HOW LONG THIS ONE WILL TAKE? I HAVE NOT YET CONTACTED THEM ABOUT THIS ONE TO BE FAIR. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V391000 AND 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE CONTACT WAS TOLD BY THE LOCAL DEALER THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WA CONCERNED THAT THE SAFETY ISSUES WERE NOT BEING REPAIRED IN A TIMELY MANNER THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED EXCESSIVE FORCE WAS REQUIRED WHEN APPLYING THE SERVICE BRAKES. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS LEFT A MESSAGE IN REGARDS TO THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. ALSO, THE DEALER MENTIONED THAT THE MANUFACTURER WAS SENDING ONE REPAIR KIT PER WEEK REASON WHY THE CONTACT HAD BEEN PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECLINED TO PROVIDE AN ALTERNATIVE REMEDY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

BRAKE BOOSTER FAILED. THERE IS A RECALL ON THE BRAKE BOOSTER (P14) AND THE DEALER CANNOT RETURN THE VEHICLE TO ME UNTIL THE BRAKE BOOSTER IS REPAIRED. THEY CANNOT GET PARTS FROM CHRYSLER AND IT HAS BEEN OVER A MONTH. I HAVE BEEN WITHOUT MY VEHICLE FOR OVER A MONTH AND NEITHER THE DEALER OR CHRYSLER CAN GIVE ME INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE. I'VE PURCHASED FOUR JEEPS AND WILL NOT EVER AGAIN AFTER THIS. *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD A RECALL P36/NHTSA 14V-154 AND CONTACTED THE DEALER. I SET AN APPOINTMENT FOR AUGUST 14, 2014 TO BRING THE CAR IN BECAUSE THEY TOLD ME THEY NEEDED TO INSPECT AND ORDER THE PART. I DROPPED THE CAR OFF FOR THE DAY, SO THEY COULD INSPECT IT, AND PICKED IT UP AT THE END OF THE DAY. IT IS SEPTEMBER 25, 2014, AND THEY HAVE NOT CONTACTED ME OR RETURNED MY CALLS REGARDING THE REPAIR. I ALSO GOT A SECOND RECALL WHILE WAITING FOR FOLLOW-UP ON THE FIRST FOR THIS VEHICLE: P36/NHTSA 14V-391. I CALLED TO SET THAT APPOINTMENT FOR THE SAME TIME AS THEY REPAIR THE FIRST RECALL. I LEFT A MESSAGE WITH THE RECEPTIONIST AND NEVER GOT A CALL BACK. I DO NOT FEEL AS THOUGH I NEED TO MANAGE THEIR RECALL FOR MY VEHICLE, AND THEY DO NOT MAKE ANY ATTEMPTS TO MANAGE IT THEMSELVES OR RESPOND TO MY INQUIRIES. WHAT DO I DO FROM HERE? THE DEALER IS AUTONATION CHRYSLER DODGE JEEP RAM, ROSEVILLE, CA 95661. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES). THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

Mileage: 56,000

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

Mileage: 56,000

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED BY THE DEALER, THE PART WAS NOT AVAILABLE. *JB

WHILE DRIVING THE ABS, AND TRACKING LIGHTS CAME ON. MADE IT HOME , AND NOTICE THAT THE FUEL PUMP CONTINUED TO RUN WHEN THE IGNITION WAS TURNED OFF. STARTED THE JEEP BACK UP , AND THE BRAKE PEDAL WENT TO THE FLOOR. HAD JEEP TOWED TO THD DODGE DEALERSHIP. ESTIMATED COST, 1,300. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE NEEDED ADDITIONAL REPAIRS OTHER THAN THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FILING A COMPLAINT BECAUSE JEEP/CHRYSLER HAS FAILED TO REMEDY A RECALL SITUATION IN A TIMELY MANNER. RECEIVED NOTICE MAY 2014 ON NEED TO RECALL BRAKE BOOSTER, HAVE ATTEMPTED TO SCHEDULE REPAIR SINCE THEN BUT TOLD THERE IS A NATIONWIDE PARTS SHORTAGE AND AM ON A WAITING LIST. WAS TOLD THIS WON'T BE AN ISSUE UNTIL FREEZING WEATHER, BUT LIVE IN NORTHERN MIDWEST AND FREEZING WEATHER IS NOW - STILL NO PROMISE THE PARTS WILL BE IN ANYTIME SOON. *TR

RECEIVED A RECALL ON THE BRAKES. TOOK THE TRUCK INTO GOLLING JEEP IN BLOOMFIELD HILLS MI ON 8-7-14. WAS CALLED BACK TO LET ME KNOW IT WAS ALSO A BAD BRAKE BOOSTER. IT IS NOW 9-15-14 OVER 5 WEEKS LATER AND THE TRUCK IS STILL NOT FIXED. I'M TOLD THEY DON'T HAVE THE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL BE IN. THIS IS AFFECTING MY ABILITY TO DO MY JOB DUE TO LACK OF A COMPARABLE VEHICLE AND IN TURN CAUSING ME STRESS. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPING POORLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) IN MAY OF 2014. THE CONTACT NOTIFIED MULTIPLE DEALERS ON SEVERAL OCCASIONS IN REFERENCE TO THE RECALL AND WAS INFORMED THAT THE PARTS WERE STILL UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 5/18/2014 I LOST ALL POWER ASSISTED BRAKING DUE TO A FAILED BRAKE BOOSTER. ON MONDAY, 5/19-2014 I HAD IT REPLACED AT A LOCAL SHOP IN SHIELDS, MI. IN ACCORDANCE WITH CHRYSLER'S RECALL NOTICE P14-NHTSA 14V-154, I SUBMITTED A REIMBURSEMENT REQUEST FOR $382.82 TO CHRYSLER CUSTOMER ASSISTANCE AT P.O BOX 21-8007, AUBURN HILLS, MI LATER THAT MONTH AND A SUBMITTED A FOLLOW UP REQUEST ON AUGUST 5, 2014. TO DATE I HAVE RECEIVED NEITHER A REIMBURSEMENT NOR ACKNOWLEDGEMENT OF MY REQUESTS. *TR

Mileage: 64,823

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mileage: 48,704

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHREOKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN NUMBER IS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) WAS RECEIVED IN MAY OF 2014. THE CONTACT STATED THAT THAT THE DEALER WAS CONTACTED ON SEVERAL OCCASIONS WHERE THEY INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE ADDED ON A WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC. HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

CHRYSLER HAS A RECALL NUMBER14V-154. I HAVE TRIED TO GET THE RECALL TAKEN CARE OFF AT SEVERAL DEALER SHIPS IN THE GREATER DETROIT AREA W/O SUCCESS DUE TO MISSING PARTS. ABOUT TWO WEEKS AGO THE BRAKE BOOSTER ON MY JEEP WENT SUDDENLY OUT AND I BARELY AVOIDED AN ACCIDENT. I ESTIMATE THAT THE LOSS OF BRAKE POWER IS AROUND 80-90%. MANY TIMES I AM TOWING A BOAT AND IF THAT WOULD HAVE BEEN THE CASE WHEN THE BRAKE BOOSTER WENT OUT I COULD NOT HAVE AVOIDED CRASHING INTO THE CAR AHEAD OF ME. THE RE-CALL NOTICE IS TAKING THE ISSUE WAY TO LIGHTLY. " THE DRIVER MAY BE REQUIRED TO APPLY ADDITIONAL APPLICATION FORCE TO APPLY THE BRAKES DURING SUB FREEZING DRIVING CONDITIONS" THE FACT IT WITH ALL THE FORCE I COULD APPLY THE CAR BARELY CAME TO A STOP. NO WARNING ABOUT TO AVOID TOWING. AND CERTAINLY THE TEMPERATURE WHERE WAY ABOVE SUB FREEZING. SINCE THE INCIDENT I HAVE MY CAR IN THE SHOP AND AS OF TODAY NOBODY IS ABLE TO TELL ME WHEN THEY WILL RECEIVE PARTS. THIS ISSUE IS HUGE AND CHRYSLER HAS TO UNDERSTAND THE BIG POTENTIAL OF FATAL OR BADLY INJURED CRASHES ESPECIALLY WHEN CONSIDERING THE TOWING CAPABILITY OF THAT VEHICLE. I AM ALSO SURE THAT CHRYSLER IS SELLING NEW CARS WHICH HAVE THE NEW PART IN QUESTION INSTALLED INSTEAD OF TAKING CARE OF CURRENT OWNER HOW ARE IN DANGER LOSING THEIR BRAKES WHILE DRIVING DAILY. I AM ALSO CONVINCED THAT CARS RETURNED ON LEASE WILL HAVE THE NEW COMPONENTS INSTALLED SO THEY CAN BE RE-SOLD. I HOPE THIS COMPLAIN FINDS THE RIGHT EAR AND MAKES CHRYSLER PUT A HIGHER PRIORITY AND URGENCY ON THIS MATTER. AT THE MOMENT THEY SEE IT TO LIGHTLY. *TR

Mileage: 52,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER DID NOT EXPECT TO RECEIVE ENOUGH PARTS TO REPAIR THE VEHICLE. THE CONTACT WAS PLACED ON A WAITING LIST WITH SEVENTY OTHER NAMES. THE MANUFACTURER STATED THAT THEY WERE TRYING TO EXPEDITE THE PROCESS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

P14/NHTSA 14V-154 RECALL WAS NOT CONDUCTED EVEN AFTER WE BROUGHT THE CAR IN AND THEN I CONTACTED [XXX] AT THE JEEP SERVICE DEPT.. (212 765 6634) THREE TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AIR IN THE BRAKES UPON APPLYING THE BRAKES INTERMITTENTLY. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL TO ENSURE THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC). HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE CONTACT MENTIONED THAT AFTER SEVERAL MONTHS THE PARTS BECAME AVAILABLE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE DELAY. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL SANK DOWN TO THE FLOORBOARD WHEN DEPRESSED. AN INDEPENDENT MECHANIC STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT IT WAS NOT CONFIRMED IF THE VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS ADVISED IN MAY THIS YEAR THAT THERE WAS A RECALL ON MY CAR, HAVING TO DO WITH THE BRAKE BOOSTER SHIELD. I CALLED THE DEALER (PRO R CHRYSLER JEEP 1800 W 104TH AVE. DENVER CO 80234)) REGARDING THE REPAIR, AND WAS TOLD THAT THE PARTS HAVE NOT COME IN YET, AND I WOULD BE NOTIFIED WHEN THEY DO. ABOUT A MONTH LATER I CALLED AGAIN TO FIND OUT MORE ABOUT THE PART AND REPAIR, AND WAS TOLD I WAS #20 ON THE LIST, AND SHOULDN'T BE MORE THAN ABOUT 2 WEEKS, AND I WOULD BE CALLED! ITS NOW THE END OF AUGUST, CALLED AGAIN TODAY, TALKED TO [XXX], AND WAS TOLD AGAIN, ACCORDING TO THE SERVICE MANAGER, NONE OF THE PARTS HAVE COME IN FROM CHRYSLER, AND I NEED TO CONTINUE TO WAIT UNTIL THEY COME IN. NO OTHER EXPLANATION WAS GIVEN. I WOULD APPRECIATE A FOLLOW UP IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 05/06/14 VEHICLE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP AT AN INTERSECTION. THE VEHICLE ROLLED THROUGH TWO STOP SIGNS WITH AN INFANT IN THE VEHICLE NEARLY CAUSING TWO SEPARATE ACCIDENTS. BRAKES DID NOT FUNCTION AT ALL EVEN AFTER BRAKE PEDAL WAS PUMPED. WHILE DRIVING TO THE DEALERSHIP A COLLISION OCCURRED WITH A WHITE TAIL DEER DUE TO BRAKE PEDAL BEING DEPRESSED ALL THE WAY TO THE FLOOR AND NO SLOWING OF VEHICLE. AT THE DEALERSHIP, THEY DISCOVERED AN INTERNAL FAILURE OF THE BRAKE BOOSTER. CHRYSLER WOULD NOT PROVIDE REIMBURSEMENT AFTER MULTIPLE PHONE CALLS AND VEHICLE HAVING ONLY 55KMI. ON 8/19/14 CHRYSLER STILL HAS NOT REFUNDED COSTS ASSOCIATED WITH BRAKE BOOSTER RECALL P14 / NHTSA 14V-154 FOR 2011 THROUGH 2014 MODEL YEAR DODGE DURANGO AND JEEP GRAND CHEROKEE VEHICLES, WHICH WAS SENT IN MAY 2014. RECALL NOTICE STATES REIMBURSEMENT WITHIN 60 DAYS. *TR

Mileage: 55,070

I RECEIVED A RECALL NOTICE FOR NHTSA 14V-154 NOTIFYING ME OF A POTENTIAL PROBLEM WITH THE BRAKES ON MY VEHICLE. I HAVE CALLED MY DEALER REPEATEDLY IN THE OVER 3 MONTHS SINCE I RECEIVED THE RECALL NOTICE AND HAVE BEEN TOLD EACH TIME THAT THE PARTS TO PERFORM THE RECALL WORK ARE STILL UNAVAILABLE. I KNOW THAT JEEP HAS BEEN MANUFACTURING AND SELLING NEW 2014 GRAND CHEROKEES DURING THIS TIME THAT HAVE THE PART THAT IS NEEDED TO PERFORM THE RECALL ON MY VEHICLE. HOW CAN YOU (THE GOVERNMENT) ALLOW THEM TO USE THE PART THAT IS NEEDED FOR A SAFETY RECALL ON MY VEHICLE ON OTHER NEW VEHICLES THAT THEY HAVEN'T SOLD YET AND CLAIM THAT THE PART NEEDED TO PERFORM THE RECALL ON MY VEHICLE ISN'T AVAILABLE? SHOULDN'T THEY BE REQUIRED TO USE THOSE PARTS TO PERFORM THE RECALL ON THE VEHICLES THAT ARE ALREADY ON THE ROAD AND IN USE BY CONSUMERS BEFORE THEY ARE ALLOWED TO USE THEM IN NEW VEHICLES THAT THEY HAVEN'T SOLD YET? *TR

Mileage: 23,100

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO REMEDY THE PROBLEM. THE DEALER WAS CONTACTED AND MADE THE CONTACT AWARE THAT THE PARTS WERE STILL IN THE PROCESS OF BEING MANUFACTURED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT HAD BEEN WAITING SINCE APRIL 1, 2014 FOR THE VEHICLE TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT THERE WERE 400 PEOPLE ON THE WAITING LIST FOR REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE TAKEN THIS VEHICLE TO TWO JEEP DEALERSHIPS IN MY AREA...CHRYSLER DOES NOT HAVE THE PARTS TO REPAIR THE CORRODING BRAKE BOOSTER THAT WE HAVE RECEIVED RECALL NOTICES ABOUT..CAN YOU NOT FORCE THE COMPANY TO PRIORITIZE THESE PROTECTIVE BRAKE BOOSTER SHIELDS..IT HAS BEEN A MONTH AND NEITHER DEALERSHIP (SPORT DUNST OR WESTMARK) HAVE THESE PARTS! *TR

Mileage: 31,000

SEVERAL ATTEMPTS WERE MADE THROUGHOUT THE DAY TO START MY 2011 GRAND JEEP CHEROKEE AND IT WOULD NOT START, ONLY A CLICKING NOISE. I TOOK IT TO THE DEALER IMMEDIATELY AND THE TIPM IS BAD AND NEEDS TO BE REPLACED. OBVIOUSLY, MY CAR IS ONLY 3 YEARS OLD AND NOT UNDER WARRANTY NOW. THE PART ALONE IS OVER $900.00, WHICH SEEMS QUESTIONABLE THAT SOMETHING WOULD GO BAD SO QUICKLY ON A VEHICLE AND COST SO MUCH TO REPAIR. BESIDES THE COST, THERE ARE SO MANY COMPLAINTS FOR THE SAME ISSUE, AND EVEN MORE SERIOUS WITH THE ENGINE CUTTING OFF WHILE DRIVING. IS SOMEONE GOING TO RECALL THIS ITEM BEFORE SOMEONE GETS HURT OR EVEN KILLED????? I PURCHASED THIS VEHICLE, AND ALL MY PREVIOUS CHRYSLER/JEEP VEHICLES THINKING THEY WERE SAFE FOR MY FAMILY; NOW I'M NOT SO SURE. DO THE RIGHT THING AND RECALL THE TIPM! IN ADDITION, I HAVE MADE SEVERAL ATTEMPTS TO GET THE BRAKE BOOSTER REPAIRED DUE TO THE RECALL AND THE PARTS ARE STILL NOT IN. THIS HAS BEEN GOING ON FOR MONTHS NOW. *TR

Mileage: 39,000

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V145000 (SERVICE BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OVER THE PAST YEAR I HAVE EXPERIENCED SEVERAL PROBLEMS WITH THE BRAKING SYSTEM RANGING FROM A BRAKE LIGHT ON THE DASH TO HAVING EITHER A ROCK HARD BRAKE PEDAL OR A VERY SOFT PEDAL. THE ROCK HARD PEDAL HAPPENS WITHOUT WARNING OR ANY BRAKE LIGHT ON THE DASH AND THE ONLY WAY TO GET RID OF IT IS TO PUMP THE BRAKES. WITHIN THE PAST FEW MONTHS I HAVE HAD SEVERAL INSTANCES OF A SOFT PEDAL AND WHEN TAKEN TO THE DEALER THEY CLAIM THAT EVERYTHING IS FINE. ONCE TELLING ME THE BRAKE LIGHT WAS A LOOSE MASTER CYLINDER CAP. LAST WEEK AS I WAS LEAVING WORK MY BRAKE PEDAL WENT SOFT AND THE BRAKE LIGHT ILLUMINATED, THE ONLY BRAKE POWER THAT I HAVE IS APPROXIMATELY 1" AT THE BOTTOM OF THE PEDAL THROW AND IT IS ALL MANUAL. I DROVE TO THE DEALER AND THEY HAD A TECH DRIVE MY CAR AND HE DIAGNOSED A BAD BRAKE BOOSTER. THE DEALER CONNECT SYSTEM WAS DOWN SO THEY SAID TO GO AHEAD AND DRIVE IT HOME AND THEY WOULD CALL ME WITH THE ETA ON THE PARTS. I NEVER GOT THAT CALL AND I HAD TO CALL THE DEALER ONLY TO FIND OUT THAT THE BOOSTER IS ON A NATIONAL BACKORDER WITH NO ETA. I THEN CALLED CHRYSLER AND FILED A CLAIM/CASE WITH THEM. THE VEHICLE IS NOT SAFE TO DRIVE AND I HAVE EXPRESSED THIS WITH EVERY PERSON THAT I HAVE TALKED TO FROM THE DEALER TO THE REPS AT CHRYSLER. NO ONE IS CONCERNED THAT THE VEHICLE NO SAFE TO DRIVE, I WAS JUST TOLD THAT THEY WOULD KEEP IN CONTACT WITH ME EVERY 4-5 DAYS. I HAVE REPEATEDLY ASKED FOR A LOANER BUT THE REPS AT CHRYSLER JUST TELL ME THAT IF I WANT ONE IT WOULD BE OUT OF MY POCKET AND IT'S NOT THEIR RESPONSIBILITY TO PROVIDE LOANERS. TODAY I GOT CONFIRMATION THAT THE BOOSTER WOULD BE AT THE DEALER ON MONDAY HOWEVER THE BOOSTER "INSTALLATION KIT" IS BACK ORDERED WITH NO ETA. THIS IS MY ONLY MEANS OF TRANSPORTATION TO AND FROM WORK AND I HAVE A JOB THAT REQUIRES ME TO BE IN VARIOUS LOCATIONS AND IT IS NOT SAFE TO DRIVE THIS VEHICLE TO MY JOB. *TR

Mileage: 47,500

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS ARE UNAVAILABLE TO COMPLETE RECALL. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO CORROSION AND BRAKE FAILURE RECALL PROBLEMS. *SMD THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE, AND SHE WAS PLACED ON A WAITING LIST. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HELLO,I HAVE BEEN CALLING MY DEALERSHIP FOR TWO MONTHS IN ORDER TO RECTIFY THE BRAKE BOOSTER ISSUE (SAFETY RECALL P14/NHTSA 14V-154) AND THEY STILL DO NOT HAVE THE REPLACEMENT PART OR KNOW WHEN TO EXPECT THEM. THIS IS UNACCEPTABLE. UPDATED 5/7/2015 *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACTED STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,584.

Mileage: 11,584

UPON APPLYING EMERGENCY BRAKES, THE CABLE BROKE AND THE PEDAL WENT TO FLOOR. EMERGENCY BRAKES WERE INOPERATIVE AFTER THAT. THE DEALER FOUND THAT METAL BRACKETS THAT ATTACH THE FRONT BRAKE CABLE TO THE REAR BRAKES CABLES HAD RUSTED AND BROKE. *TR

Mileage: 51,084

THE ALTERNATOR FAILED AND THE TIPM ALSO. THERE IS NO CHARGING LIGHT IN THE DASH SO IT WAS IMPOSSIBLE TO KNOW THERE WERE A PROBLEM SINCE THE BATTERY WAS DEAD AND THE ENGINE STALL. AFTER THAT, THERE WERE NO LIGHT, NO POWER BRAKE AND THE CAR WON'T START ANYMORE. EVEN AFTER REPLACING THE ALTERNATOR ( WHICH IS COST 1000 EACH.) THE ALTERNATOR DO NOT CHARGE BECAUSE THE TIPM FAILED TOO. OVERALL, IT COST 2200$ TO REPAIR AND I LOST MY CAR FOR 4 WEEKS ! *TR

Mileage: 53,500

RECEIVED RECALL FOR BRAKE BOOSTER. DEALER CLAIMS THEY ARE ONLY RECEIVING ONE REPLACEMENT PART EVERY TWO WEEKS AND I'M NUMBER 42 ON THE LIST. AT THIS RATE MY RECALL WILL NOT BE RESOLVED FOR ANOTHER 84 WEEKS. IT HAS ALREADY BEEN 5 WEEKS SINCE THE PART WAS ORDERED. *TR

Mileage: 16,000

I RECEIVED A RECALL NOTICE FOR MY JEEP GRAND CHEROKEE PERTAINING TO THE BRAKES,I NOTIFIED THE DEALER DUTCHESS 2285/2291 SOUTH RD POUGHKEEPSIE NY 12601 AND THEY HAVE BEEN GIVING ME THE RUN AROUND. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

APPLIED BRAKES.... ALMOST NO BRAKING AT ALL. CAME TO A STOP BEYOND THE STOP SIGN, PEDAL TO THE FLOOR. CALLED DEALER... NO PARTS AVAILABLE ...WILL INSTALL NEW UNIT AND WAIT FOR RECALL FIX KIT. *TR

Mileage: 79,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKE, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN (NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 ( SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I RECEIVED THE BRAKE BOOSTER RECALL NOTICE A COUPLE OF MONTHS AGO. I TOOK MY JEEP TO THE DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THE RECALL SO IT COULD BE INSPECTED. UPON LEAVING I WAS TOLD THEY HAD TO ORDER PARTS WHICH WERE ON BACK ORDER AND WOULD BE A COUPLE OF MONTHS. I WAS UNDER THE IMPRESSION THAT MY VEHICLE WAS STILL SAFE TO DRIVE, BUT WEDNESDAY JULY 2ND THE BOOSTER FAILED DURING RUSH HOUR AT HIGHWAY SPEEDS. I WAS VERY LUCKY NOT TO HIT/INJURE/KILL ANYONE AS TRAFFIC SLOWED AND I COULDN'T. I MANAGED TO GET TO THE SHOULDER AND COAST TO A STOP, BUT WHAT IF I COULDN'T? OF ALL THINGS TO FAIL ON A VEHICLE THE BRAKES SHOULDN'T BE ONE. IF MY VEHICLE WASN'T SAFE TO DRIVE THEN I NEVER SHOULD OF BEEN SENT OUT OF THE DEALER WITH IT. I AM NOW STUCK IN A RENTAL WHILE I WAIT FOR MY VEHICLE TO BE REPAIRED WITH NO ETA. I CONTACTED JEEP CUSTOMER SERVICE, BUT HAVE NOT RECEIVED A RESPONSE. *JS

Mileage: 77,000

TL* THE CONTACT OWNS 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY COULD NOT PROVIDE A SPECIFIC DATE OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED SAFETY RECALL NOTICE FOR BRAKE BOOSTER ON JEEP GRAND CHEROKEE'S IN LATE MAY. DEALERS NEAR ME STILL DO NOT HAVE PARTS TO PERFORM RECALL SERVICE. FIRST CALLED DEALER IN LATE MAY AND AGAIN JULY 7 AND THEY STILL SAID THEY ARE WAITING FOR PARTS FROM CHRYSLER. RECALL NOTICE RELEASES SHOULD HAVE ALL PARTS AVAILABLE TO PERFORM RECALLS ESPECIALLY IN CASE OF POTENTIAL BRAKE FAILURES DUE TO MALFUNCTIONS YET I CAN'T GET THE ISSUE CORRECTED DUE TO NO PARTS AVAILABLE. *JS

Mileage: 49,520

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, SHE WAS #25 ON A LIST, AS THE PARTS WERE NOT AVAILABLE. *JB THE CONSUMER FINALLY RECEIVED A CALL FROM THE DEALER, TO HAVE THE RECALL TAKEN CARE OF. HOWEVER, THE DEALER STATED THEY TESTED THE BRAKE BOOSTER AND THERE WAS NOTHING WRONG. THEY INSTALLED A PROTECTIVE BOOSTER SHIELD, INSTEAD. THE CONSUMER STATED LAST WINTER, SHE EXPERIENCED RESISTANCE AND HEARD A SLIGHT NOISE WHEN BRAKING. UPDATED 08/20/14

RECALL P14 / NHTSA 14V-154 I RECEIVED THIS RECALL NOTICE APPROXIMATELY JUNE 15TH, AND TODAY, JULY 2, CALLED MY LOCAL DEALERSHIP TO TAKE CARE OF THIS RECALL AND INSTALL THE NEEDED PARTS. I WAS TOLD THERE ARE "NO PARTS AVAILABLE YET FOR THIS RECALL". WHAT? YOU SEND OUT A RECALL NOTICE FOR A POTENTIALLY DANGEROUS BREAK MALFUNCTION... AND THERE ARE NO PARTS AVAILABLE YET? THE SERVICEMAN AT MARTIN SWANTY DODGE/CHRYSLER/JEEP IN KINGMAN, ARIZONA TOLD ME THAT ANOTHER RECALL NOTICE WILL BE SENT WHEN THE PARTS BECOME AVAILABLE... REALLY? I HOPE PARTS BECOME AVAILABLE BEFORE AN ACCIDENT MAY OCCUR! *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INDICATED THAT THE CONTACT WAS NUMBER EIGHTY ON THE LIST AND ONLY FIVE PARTS HAD BEEN SENT TO THE DEALER PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES), BUT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), HOWEVER THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE IN ORDER TO HAVE THE RECALL REPAIRS PERFORMED. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS INFORMED OF RECALL FROM THE LOCAL CHICAGO NEWS. CALLED DEALERSHIP FEW WEEKS LATER, BECAUSE I HAD NOT RECEIVED THE RECALL NOTICE VIA MAIL YET. THEY INFORMED ME THAT THEY HAD NOT BEEN GIVEN NOTICE ABOUT IT EITHER. WEEK LATER RECEIVED THE NOTICE IN THE MAIL. WEEK LATER WENT TO DEALERSHIP TO HAVE WORK DONE AND WAS INFORMED THEY DIDN'T HAVE THE PARTS, AND WOULD NOT HAVE THE PARTS UNTIL AUGUST OF 2014. I WENT HOME AND CALLED CHRYSLER AND THEY SAID THAT THE DEALERSHIP SHOULD HAVE THE PARTS IN TWO WEEKS. NOW THREE WEEKS LATER I JUST CALLED THE DEALERSHIP AND THEY STILL DON'T HAVE THE PARTS AND AGAIN WAS TOLD THAT THEY WOULD NOT HAVE THE PARTS UNTIL AUGUST AGAIN. I CALLED CHRYSLER AGAIN AND THEY ONLY SAID THAT MY CASE HAS BEEN ESCALATED AND THAT I WOULD BE INFORMED/CALLED BY DEALER AND/OR CHRYSLER WHEN THE DEALER CAN DO THE WORK. WHAT THE BLANK, BLANK IS GOING ON????? *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE AT LEAST 3 MONTHS BECAUSE THE MANUFACTURER WAS ONLY ISSUING ONE SERVICE PART PER WEEK AND THE CONTACT WAS 15 ON A WAITING LIST. THE MANUFACTURER CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE REMEDY PART MAY POSSIBLY BE AVAILABLE IN AUGUST OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE TRIED TO START MY CAR SEVERAL TIMES WITH JUST CONTINUOUS CRANKING. I CALLED TWO DIFFERENT JEEP DEALERSHIPS AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. YESTERDAY, I WAS DRIVING DOWN THE STREET AT 55 MPH WITH MY 5 MONTH OLD IN THE CAR AFTER DAYCARE- AND MY CAR JUST SHUT OFF WHILE DRIVING AND I ALMOST CRASHED INTO THE PERSON IN FRONT OF ME!!!! VERY SCARY. I HAD TO SWERVE TO MISS THE PERSON IN FRONT OF ME BECAUSE THE BRAKES AND CAR WERE NOT WORKING- JUST COMPLETELY SHUT OFF. I FINALLY GOT IT STARTED AGAIN AND GOT TO A SAFE LOCATION. I THEN HAD IT TOWED. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON ISSUE WITH 2011 JEEP GRAND CHEROKEES AND CHRYSLER REFUSES TO DO A RECALL ON THIS. ARE THEY INSANE?!!! WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. IF THE CAR IS NOT UNDER WARRANTY- THE PRICE TO FIX THE ISSUE IS $1300+. I JUST PURCHASED THIS CAR IN NOVEMBER OF 2013 BECAUSE I THOUGHT IT WOULD BE SAFE FOR ME AND MY NEW BABY. NOW I HAVE TO DISH OUT $1300 BECAUSE OF A FAULTY PART THAT CHRYSLER REFUSES TO FIX? THEY ARE VERY AWARE OF THE TIPM NOT PERFORMING ON THESE MODELS- PLEASE RESEARCH ALL THE FORUMS THAT TALK ABOUT THIS. THERE IS ALREADY LAWSUITS PENDING. PLEASE ADVISE ON WHAT TO DO AT THIS POINT. I DO NOT HAVE THIS KIND OF MONEY TO FIX A CAR WITH 39000 MILES ON IT. I WILL NEVER PURCHASE A JEEP OR CHRYSLER AGAIN. *TR

Mileage: 39,200

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE BECAUSE THEY COULD ONLY ORDER ONE PART PER WEEK. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASED 2011 JEEP GRAND CHEROKEE OVERLAND USED IN SUMMER OF 2012. 3RD JEEP AND HAVE STAYED WITH JEEP BECAUSE FELT THEY WERE A SAFE RELIABLE CAR. SHORTLY AFTER PURCHASE THE CAR WOULD SOUND LIKE IT WAS "COMPUTING" NEAR THE ENGINE--WHILE OFF AND KEY NOT NEAR CAR. TOLD THIS WAS NORMAL. ALARM STARTED TO GO OFF FOR NO REASON, DAY TIME RUNNING LIGHT ON DRIVER SIDE STOPPED WORKING (NOT BULB) AND STARTED WORKING A FEW DAYS LATER ON ITS OWN. CAR NO START OR HARD START SEVERAL TIMES. CHECK ENGINE LIGHTS ON AND OFF, KEY NOT FOUND, ETC. 5/19/14 EXITING HIGHWAY AT APPROX. 75 MPH (59,000 MILES) BRAKES DON'T WORK. CAR SLOWS BUT WON'T STOP. NO LIGHT ILLUMINATED FOR BRAKE PROBLEM. IT WAS PETRIFYING. CALLED DEALER IN MORNING AND THEY INDICATED NOT WARRANTY AND NOT RECALL SO ORDERED BRAKE BOOSTER FROM DEALER AND REPLACED. WAS WITHOUT VEHICLE FOR SEVERAL DAYS. 5/28/14 DRIVING APPROX. 75 ON HIGHWAY--DASH LIGHTS FLASH, CAR SHAKES AND SHUDDERS UNCONTROLLABLY, SCREEN READS SERVICE AIR SUSPENSION SYSTEM AND ETC CODE. EXIT HIGHWAY CAR HAS NO SUSPENSION. STOP MAKE PHONE CALL AND RESTART CAR AND NO LIGHTS, WARNINGS, AND SUSPENSION BACK. DRIVING 35 MPH ON BUSY CITY STREET (IN FRONT OF SCHOOL) CAR DASH FLASHES AND GOES BLACK--A RED LIGHTNING BOLT APPEARS AND THE CAR SHUTS OFF WHILE DRIVING. NO BRAKES, POWER STEERING, HAZARD LIGHTS, SUSPENSION, ETC. I WAS TERRIFIED! PUSHED DOWN ACCELERATOR AND CAR STARTS BACK UP (SIMILAR TO DEPRESSING GAS PEDDLE ON GOLF CART). TOOK TO DEALER AND THEY REPLACED A BRAKE SENSOR AND THE SUSPENSION WORKED. SAID THEY COULD NOT REPLICATE THE CAR SHUTTING OFF WHILE DRIVING. TIPM MUST BE THE CAUSE BASED ON 1000S OF OWNERS COMMENT. FILED COMPLAINT WITH CHRYSLER TODAY. FRIGHTENED FOR MY SAFETY AND THE SAFETY OF OTHER CARS, PEOPLE, ETC. DRIVE OVER 100 MILES PER DAY ON HIGHWAY. CAN'T OBTAIN TIPM PART. MUST USE CAR TO WORK BUT SAFETY CONCERNS WITH DRIVING. *TR

Mileage: 34,000

I RECEIVED A RECALL NOTICE IN THE MAIL. THE LOCAL DEALER IN CRYSTAL LAKE, IL REPORTS NO KNOWLEDGE OF THE RECALL AND CANNOT HELP ME. *TR

Mileage: 29,000

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V15400 (BRAKES HYDRAULIC). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 8/14/14*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALERS WERE NOT RECEIVING PARTS UNTIL SEPTEMBER OF 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GOT A RECALL LETTER AND TOOK IT TO MY JEEP DEALERSHIP TO GET IT FIXED. THE DEALERSHIP SAID WE DO NOT HAVE THE PARTS AND IT COULD BE MONTHS BEFORE THEY DO. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.!....UPDATED 07/31/14 *BF

TL-THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKES WAS SQUEALING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,274.

Mileage: 37,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC)AND THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EXPERIENCED UNINTENDED ACCELERATION, AT A STOP OR NEAR STOP WHEN PARKING. ALTHOUGH MY FOOT WAS ON THE BREAK, THE CAR LUNGED FORWARD AS IF THE ACCELERATOR HAD BEEN PUSHED ALL THE WAY DOWN, HITTING THE BACK OF A PARKED TRUCK VIOLENTLY. ALTHOUGH THE IMPACT WAS GREAT, THE AIR BAG DID NOT DEPLOY. THE INCIDENT WAS OBSERVED BY THE HOMEOWNER/TRUCK OWNER. *TR

Mileage: 52,000

AFTER BEING UNABLE TO STOP 3 TIMES WITHIN THE FIRST 3 MINUTES OF LEAVING MY HOUSE I CALLED JEEP ABOUT THE BRAKE RECALL. JEEP NEVER CONTACTED ME TO LET ME KNOW THAT MY JEEP WAS INVOLVED IN THE RECALL. I LET THEM KNOW I NO LONGER FELT SAFE DRIVING THE CAR, AS IT HAD FAULTY BRAKES AND KINDLY REQUESTED A LOANER AS I HAD FAMILY ARRIVING THAT WEEKEND AND WOULD BE DOING A LOT OF TRAVELING. THE SERVICE WRITER LET ME KNOW THAT ACCORDING TO THE RECALL THE JEEP WILL STOP WITH EXCESSIVE FORCE & MAY BE MORE DIFFICULT IN WARMER WEATHER. IT IS CURRENTLY 80 DEGREES IN COLORADO WITH NO SIGN OF COOLING. I INFORMED THE TECHNICIAN THAT THE CAR HAD ALREADY ALMOST CAUSED 3 ACCIDENTS AND I DID NOT FEEL CONFIDENT IN IT'S ABILITY TO STOP IN AN EMERGENCY SITUATION. HE APOLOGIZED AND INFORMED ME THAT HIS SUPERIORS WOULD NOT ALLOW ME A LOANER BECAUSE BASED ON THE RECALL NOTIFICATION THE CAR WAS SAFE TO DRIVE. IN WHAT WORLD IS A CAR WITH FAULTY FUNCTIONING BRAKES SAFE FOR ITS OWNER OR ANYONE ELSE ON THE ROAD!?! JOHN ELWAY JEEP OF GREELEY, COLORADO WAS THE DEALERSHIP INVOLVED. *TR

Mileage: 88,000

STARTED THE JEEP UP IN THE MORNING TO LEAVE FOR WORK AND AS I BACKED INTO THE STREET AND TRIED STOPPING, THE BRAKE PEDAL WAS VERY STIFF AND THE STOPPING POWER WAS ALMOST NONE. I THEN PUT IT INTO DRIVE TO GO THE 30 YARDS TO THE STOP SIGN IN FRONT OF THE HOUSE AND COULD NOT STOP. I HAD BOTH FEET STOMPING ON THE PEDAL, BUT IT DIDN'T MATTER. I MADE IT TO THE MIDDLE OF THE INTERSECTION BEFORE I STOPPED. THIS HAPPENS EVERY TIME THE JEEP SITS FOR MORE THAN 30 MINUTES AND IS THEN DRIVEN AGAIN. I HAVE FOUND THAT PUMPING THE BRAKES 10-15 TIMES BEFORE PUTTING THE CAR INTO DRIVE ALLEVIATES THE ISSUE FASTER. I AM WORRIED THAT EVENTUALLY THIS WILL HAPPEN EVEN AFTER THE BRAKES ARE 'WARMED UP' WHEN I REALLY NEED THE BRAKES. I RESEARCHED THE ISSUE IN FORUMS ONLINE AND IT SEEMS VERY COMMON FOR THE NEW-STYLE GRAND CHEROKEES TO HAVE ISSUES WITH THE BRAKE BOOSTER. I WENT TO MY LOCAL JEEP DEALERSHIP AND THE PART IS OVER $200 WITHOUT INSTALLATION, WHICH IS NOT COVERED BY MY EXTENDED WARRANTY. *TR

Mileage: 88,500

BRAKE BOOSTER ISSUE WITH 2011 JEEP GRAND CHEROKEE. I RECENTLY PURCHASED A USED GRAND CHEROKEE FROM A DEALERSHIP. I HAVE NOTICED THAT THE BRAKE PEDAL IS EXTREMELY STIFF AND IT IS VERY DIFFICULT TO ENGAGE THE BRAKE AT TIMES. THIS IS NOT A CONSISTENT ISSUE. BRAKES WILL BEHAVE NORMALLY AND THEN PEDAL WILL BECOME VERY STIFF THE NEXT TIME THE BRAKE IS DEPRESSED. MY MECHANIC EXAMINED THE VEHICLE AND INFORMED ME OF THE RECALL AND STATED THAT THE VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT. THE DEALERSHIP THAT THE CAR WAS PURCHASED FROM AND CHRYSLER BOTH STATE THAT THIS VEHICLE IS NOT RECALLED DESPITE THE FACT THAT IT HAS THE RECALLED DEFECT. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

DURING HIGHWAY SPEEDS, MY BRAKE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THERE WAS BARELY ANY PRESSURE IN SYSTEM. TOOK TO DEALER AND WAS ADVISED I HAD TO REPLACE MY BRAKE BOOSTER BECAUSE IT FAILED BUT IT WAS NOT COVERED UNDER WARRANTY. HAD TO PAY OUT OF POCKET. *TR

Mileage: 45,000

MY WIFE WAS DRIVING OUR 2011 GRAND CHEROKEE OVERLAND YESTERDAY AND WAS STOPPED WITH HER FOOT ON THE BRAKE IN A DRIVE THRU. WHILE IT WAS STOPPED WITH HER FOOT ON THE BRAKE PETAL WENT RIGHT TO THE FLOOR AND THE JEEP STARTED TO MOVE FORWARD. NO BRAKES!!! SHE SAID SHE HEARD A AIR TYPE SOUND WHEN IT HAPPENED. FORTUNATELY SHE WAS ABLE TO COAST SAFELY TO A PARKING SPOT UNTIL I COULD GET THERE. AFTER GETTING IT TO THE DEALER THE CALLED ME AND SAID IT WAS THE BRAKE BOOSTER. NO DETAILS WERE GIVEN TO ME OTHER THAN IT FAILED. ALL I CAN SAY IS THANKFULLY IT HAPPENED WHERE IT DID. THERE ARE SO MANY SITUATIONS THAT THIS COULD HAVE COST HER LIFE OR SOMEONE ELSE'S. NOW EVERY TIME SHE OR I DRIVE IT WE WILL BE THINKING ABOUT WHEN THE BRAKES WILL GO OUT AGAIN. HOPE WE CAN GET OVER THAT OR IT'S GONE. SHE WAS SHAKING FOR HOURS AFTERWARDS AND WAS PHYSICALLY DRAINED LATER IN THE DAY. AGAIN, THANKFULLY IT HAPPENED WHILE STOPPED. *TR

Mileage: 44,000

I PURCHASED THE ABOVE LISTED VEHICLE IN APRIL 2013, HAD TO BRING IT BACK FOR AN ISSUE WITH THE BRAKES. I HAD LITTLE TO NO PEDAL, BROUGHT THE VEHICLE INTO THE DEALER WAITED APPROXIMATELY TWO WEEKS AND THE VEHICLE WAS RETURNED TO ME. SERVICE WRITER STATED THAT BEING THE TRUCK WAS ON THE LOT FOR A WHILE, THE BRAKES GOT WARPED. WAS TOLD THAT THE BRAKES WERE CHANGED. I LEFT WITH THE VEHICLE THAT HAD A LITTLE MORE PEDAL SINCE I BROUGHT IT INTO SERVICE.ON OR ABOUT THE FIRST WEEK OF FEB. 2014 I EXPERIENCED MY BRAKE PEDAL WAS HARD AS A ROCK AND I WAS UNABLE TO STOP THE VEHICLE. BROUGHT MY VEHICLE INTO SERVICE EXPLAINED TO THEM WHAT WAS GOING ON AND THEY SAID IT WAS THE BRAKE BOOSTERS. I GET INTO MY VEHICLE A FEW DAYS LATER AND ONCE AGAIN I WAS NOT ABLE TO STOP THE VEHICLE, THIS TIME I ALMOST WAS INVOLVED IN AN ACCIDENT. I DROVE THE VEHICLE ALMOST 10 MILES AT 20 MPH TO THE DEALERSHIP AND DEMANDED THEY FIX THE BRAKES. THE SERVICE MANAGER CAME OUT GOT INTO MY VEHICLE DROVE IT DOWN THE STREET WHILE I WAS THE VEHICLE,THE VEHICLE WAS THERE FOR ALMOST FIVE WEEKS, I FINALLY RECEIVED A CALL ON APRIL 10, 2014 THAT MY VEHICLE WAS READY. I GET INTO THE VEHICLE I PRESS ON THE BRAKE PEDAL AND THE PEDAL GOES RIGHT TO THE FLOOR. I WAS ADVISED BY THE SERVICE WRITER THAT I NEEDED REAR BRAKES AND THAT IS WHY ITS DOING THAT. THE COST FOR REAR BRAKES WAS ABOUT 500.00, I DECLINED AND TOLD THE SERVICE WRITER I HAD MY BRAKES DONE SEVERAL MONTHS AGO AND THEY SHOULD NOT BE IN NEED OF REPAIR. HE LOOKED INTO THE SYSTEM AND TOLD ME ONLY MY FRONT BRAKES WERE REPAIRED, THEY JUST SURFACED THE ROTORS AND PUT THE SAME PADS BACK ON. I WENT TO THE SHOW ROOM ASKED FOR A 2011 GRAND CHEROKEE BROUGHT IT TO THE SERVICE DEPARTMENT AND SHOWED THEM A VEHICLE WITH 6000 MORE MILES THAN MINE AND TWO MILLIMETERS LESS PAD THAN MINE AND THE BRAKE PEDAL WAS FULL. *TR

Mileage: 45,000

WHILE DRIVING THE SPEED LIMIT ON THE HIGHWAY I WAS APPROACHING SLOW TRAFFIC. I TRIED TO APPLY THE BRAKES BUT THE BRAKES WERE HARD AND FAILED TO WORK PROPERLY. THE VEHICLE DID SLOW DOWN A LITTLE BIT BUT NOT ENOUGH TO STOP THE VEHICLE. I WAS GOING 55MPH AND THEN TRAFFIC SLOWED TO ABOUT 20-25MPH BUT COULDN'T. I HAD TO VEER OFF INTO THE LEFT LANE TO AVOID HITTING THE CAR IN FRONT OF ME. IT WASN'T THE ANTI-LOCK BRAKES KICKING IN EITHER. I THE BRAKES WERE JUST FAILING. THE SECOND OCCURRENCE WAS THE NEXT DAY WHEN I WAS APPROACHING AN INTERSECTION TO MAKE A RIGHT HAND TURN I TRIED TO APPLY THE BRAKES BUT AGAIN THE BRAKES WERE HARD, AS IF THE PEDAL FULLY DEPRESSED WITHOUT APPLYING ANY BRAKE. LUCKILY I WAS CAUTIOUS FROM THE PREVIOUS INCIDENT AND WAS APPROACHING THE INTERSECTION AT A LOW RATE OF SPEED. I WAS ABLE TO JUST BARELY MAKE THE TURN WITHOUT COLLIDING WITH ANOTHER CAR. THANKFULLY THERE WEREN'T ANY PEDESTRIANS CROSSING THE STREET, IN NEW YORK CITY THIS IS A RARITY. AFTER ALL THIS HAPPENED I CHECKED ANY RECALLS WITH MY VEHICLE AND SAW THE BRAKE BOOSTER RECALL. I CALLED TWO JEEP DEALERS ( BAYSIDE JEEP IN NY AND EAST HILLS JEEP IN NY) AND BOTH GAVE ME A HARD TIME SAYING THAT THERE IS NOT A RECALL OUT FOR MY VEHICLE. THEY ARE SAYING MY VIN # DOES NOT HAVE A RECALL AGAINST IT BUT JEEP HASN'T ASSIGNED THE RECALL TO ANY SPECIFIC VIN #S, THEY SAY TO JUST BRING IT IN TO GET CHECKED OUT. SINCE THIS WASN'T A MANDATORY RECALL TO MY VIN# I WASN'T GIVEN AN APPOINTMENT FOR SERVICE FOR 1WEEK AT BAYSIDE JEEP AND 2DAYS LATER AT EAST HILLS JEEP. I WAS GIVEN ATTITUDE AND DIDN'T EVEN CARE THAT THIS WAS A MAJOR SAFETY ISSUE. *TR

Mileage: 63,000

HI, I AM WRITING TO YOU TODAY BECAUSE MY FAMILY AND I HAD A COUPLE NEAR MISS SITUATIONS IN REGARDS TO MY BRAKING SYSTEM ON MY 2011 JEEP GRAND CHEROKEE. THERE WAS A AUDIBLE HEAVY AIR LEAK FROM THE BROKEN VACUUM SEAL GOING TO THE BRAKE BOOSTER. WITH NO POWER BRAKES I WAS ON THE VERGE OF REAR-ENDING VEHICLES AND EVEN WORSE PEDESTRIANS FOR A COUPLE DAYS UNTIL I COULD GET MY CAR IN FOR SERVICING. I TOOK MY VEHICLE TO A LICENSED MECHANIC PRIOR TO SERVICING AND HE TOLD ME OF A VERY RECENT RECALL THAT WAS JUST GETTING INITIATED BY CHRYSLER IN HOPES OF AVOIDING THIS EXACT SITUATION. RECALL P14. WHEN I BROUGHT MY SUV IN TO GET IT SERVICED THEY SAID THERE WAS NO RECALL ASSIGNED ON BEHAVE OF MY SPECIFIC VIN NUMBER EVEN THOUGH THEY DID AGREE THIS RECALL FITS EXACTLY TO WHAT MY DEFICIENCY IS. I AM GETTING IT REPAIRED AS WE SPEAK BECAUSE I DO NOT WANT TO TAKE A CHANCE OR FOOL AROUND WITH ANYTHING AS VITAL AS MY BRAKING SYSTEM. THEY ARE REPLACING THE ENTIRE BOOSTER AND VACUUM SEAL. IF YOU WOULD BE SO KIND TO INFORM ME AS TO WHY THIS RECALL IS NOT SPECIFIC TO MY VIN AND 2011 GRAND CHEROKEE AS A FAULTY BRAKING BOOSTER AND SEAL IS IN NO WAY SUPPOSED TO FAIL IN 3 YEARS I WOULD APPRECIATE IT. I AM AT THE MOMENT ON HOOK FOR A BILL THAT'S 700 DOLLARS PLUS FROM HALEY DODGE JEEP CHRYSLER IN WHITE ROCK BC. I HAVE CONTACTED CHRYSLER'S CUSTOMER SERVICE IN REGARDS TO THIS MATTER OVER A WEEK AGO BUT HAVE NOT HEARD BACK. LOOK FORWARD TO HEARING FROM YOU, THANK YOU FOR YOUR TIME! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 52,195

MY BRAKE BOOSTER HAS A MALFUNCTION CAUSING VACUUM LOSS IN THE BRAKE BOOSTER. THIS CAUSES DIFFICULTIES IN STOPPING MY CAR. I HAVE READ ABOUT A RECALL PERTAINING TO THIS ISSUE SO I CALLED CHRYSLER ABOUT THIS AND THEY SAID THAT THEY WILL ISSUE A RECALL IN MAY AND I SHOULD GO AHEAD AND HAVE THE REPAIRS COMPLETED AT MY DEALERSHIP SINCE THERE'S NO WAY OF THE CUSTOMER SERVICE REP KNOWING IF MY CAR IS INCLUDED. SHE ALSO STATED THAT THERE IS NO WAY OF KNOWING IF I WILL BE ABLE TO BE REIMBURSED FOR PAYING FOR THE REPAIR OUT OF POCKET. *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKE BOOSTER HAD FAILED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 61,000.

Mileage: 61,000

MY WIFE HAS HAD 3 SEPARATE ENCOUNTERS WHERE HER 2011 JEEP GRAND CHEROKEE OVERLAND HAS RANDOMLY POWERED DOWN, LOSING CAPABILITY TO OPERATE THE VEHICLE (NO BRAKES/STEERING) WHILE SHE WAS DRIVING THE VEHICLE. THE FIRST OCCASION HAPPENED IN NOVEMBER OF 2013, VEHICLE WAS STOPPED AT AN INTERSECTION AND LOST POWER. THE VEHICLE WAS PUT INTO PARK AND RE-STARTED WITH NO FURTHER ISSUE. WE DIDN'T REPORT THIS INCIDENT. THE SECOND EVENT HAPPENED ON APRIL 3, 2014, THE VEHICLE LOST POWER WHILE MY WIFE WAS DRIVING AT APPROX. 40 MPH. AGAIN, WHEN THE VEHICLE CAME TO A STOP SHE PUT IT INTO PARK AND RE-STARTED THE VEHICLE. WE CONTACTED THE LOCAL CHRYSLER DEALERSHIP ON APRIL 7 AND SET UP AN APPOINTMENT FOR APRIL 12. THE THIRD EVENT OCCURRED THIS MORNING, APRIL 10, 2014. THE VEHICLE SPEED IS DIFFICULT TO DETERMINE BUT MY WIFE WAS SLOWING DOWN TO MAKE A LEFT TURN ON A 50MPH ROAD. THERE WERE OTHER VEHICLES IN THE AREA THAT COULD HAVE CAUSED SERIOUS ACCIDENT, MAINLY A SCHOOL BUS WITH CHILDREN ON BOARD. AGAIN, THE VEHICLE HAD TO BE PUT INTO PARK AND RESTARTED. DIFFICULT TO DO ON THIS BUSY ROAD. I CONTACTED THE SAME DEALERSHIP AND EXPLAINED TO THEM WHAT HAD HAPPENED. THE DEALERSHIP MOVED UP MY APRIL 12 APPOINTMENT TO TODAY. SO FAR, THE DEALERSHIP HAS BEEN ACCOMMODATING. THEY PLAN TO RUN DIAGNOSTICS CHECKS TO DETERMINE CAUSE OF POWER FAILURE. ALSO, THERE ARE OTHER ELECTRICAL ISSUES PLAGUING THIS VEHICLE (POWER DOOR LOCKS NOT WORKING, DRIVERS SIDE SEAT HEATER NOT WORKING, KEY NOT BEING DETECTED). THIS VEHICLE HAS APPROX. 129,000 KMS ON THE ODOMETER AND WE BOUGHT IT PRIVATELY ABOUT 6 MONTHS AGO (APPROX. 105,000 KMS). I FELT THAT I SHOULD REPORT THIS ISSUE GIVEN THE RECENT ATTENTION TO SIMILAR ISSUES WITH GENERAL MOTORS (IGNITION SWITCH). IF NECESSARY, I CAN PROVIDE MORE DETAILS. *TR

Mileage: 76,000

BRAKES ARE NOT PROPERLY WORKING. *TR

Mileage: 17,700

VEHICLE FIRST EXHIBITED A HISSING NOISE WHENEVER THE CAR WAS FIRST STARTED AND BRAKES APPLIED FOR THE FIRST 5 MINUTES OF RUNNING. ON MULTIPLE OCCASIONS TRAVELING AT SPEEDS OF 10-40 MPH DID THE BRAKES EITHER DELAY OR NOT FULLY RESPOND. ON TWO OCCASIONS THIS ALMOST CAUSED AN ACCIDENT WHEN DRIVER WAS FORCED TO STOP SHORT. VERY DANGEROUS AND CONTEMPLATING WHETHER TO CONTACT A DEALERSHIP OR LOCAL MECHANIC. SEEMS LIKE A POPULAR ISSUE BUT LITTLE TO NOTHING DONE BY JEEP. THIS IS MY 2ND GRAND CHEROKEE, IF ISSUES LIKE THIS KEEP OCCURRING IT WILL CERTAINLY BE MY LAST. I AM THE SECOND OWNER, BOUGHT CAR AT JEEP DEALERSHIP AND IT HAS ABOUT 51K MILES. *TR

Mileage: 51,000

MY 2011 JEEP GRAND CHEROKEE BRAKE BOOSTER FAILED. I AM GETTING A "HISSING" NOISE FROM THE BOOSTER AND MY BRAKING POWER HAS BEEN REDUCED. THE ISSUE STARTED DURING A REAL COLD SNAP IN THE NORTHEAST... NOT SURE IF THE DEFECT IS RELATED TO THIS COLD WEATHER OR NOT. AFTER CALLING MY DEALERSHIP, IT APPEARS THAT THE BOOSTERS ARE ON BACKORDER FROM AN OVERWHELMING NEED TO HAVE THIS PART REPLACED. IT SEEMS THAT A LOT OF OTHER PEOPLE HAVE HAD THIS PROBLEM DURING THIS COLD WINTER. *TR

Mileage: 65,000

MY BRAKE BOOSTER BLEW. NOW AWAITING BRAKE BOOSTER AND BRAKE MASTER CYLINDER. MY JEEP IS STILL IN DEALERSHIP GARAGE. JEEP LIAISON IS NOW TELLING ME APRIL 2 IS DELIVERY DATE OF PARTS, THIS DATE SEEMS TO CHANGE WEEKLY. STATING THIS IS MANUFACTURER'S DATE OF (OUT OF STOCK PARTS) DELIVERY TO DEALERSHIP. *TR

Mileage: 17,800

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE MANUFACTURE FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS AIR LEAKING BY THE BRAKE BOOSTER AND CAUSING THE MALFUNCTION OF THE BRAKES. AS A RESULT, THE ENTIRE BRAKE ASSEMBLY WOULD NEED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. THE CURRENT FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE BRAKES MALFUNCTIONED AS THE BRAKE PEDAL SUNK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,777. *TR

Mileage: 33,777

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN COLDER WEATHER, THE BRAKES WOULD SEIZE. THE CONTACT WOULD DEPRESS THE BRAKES AND THE VEHICLE WOULD NOT RESPOND. ADDITIONALLY, THE BRAKE PEDAL WOULD NOT RELEASE WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. *TR

Mileage: 30,000

UNABLE TO STOP/LONGER THAN NORMAL STOPPING DISTANCE IN PANIC STOP SITUATION- BRAKE PEDAL IS HARD AND UNABLE TO ENGAGE ABS. OCCURS ONLY IN COLD AMBIENT TEMPS ( BELOW 20 DEGREES) FIRST PANIC STOP AFTER DRIVING AT FREEWAY OR HIGHWAY SPEEDS. *TR

Mileage: 60,500

I OWN MY CAR FOR 3 YEARS NOW WITH 23K MILES ON IT, GOT IT AS BRAND NEW. ON FEB 24TH MONDAY MORNING I EXPERIENCED A BRAKE ISSUE, PLUS HISSING NOISE COMING OUT FROM UNDER THE DASHBOARD. FIRST I THOUGHT IT NEEDS SOME TIME TO WORK AROUND AFTER BEING ON DRIVEWAY FOR 2 DAYS(ON A WEEKEND) BUT AFTER DRIVING AROUND AND WAITING ON A RED LIGHTS THAT NOISE DIDN'T GO AWAY. BRAKING IS KIND OF DIFFERENT NOW, I NEED TO PUSH THE PEDAL HARDER IN ORDER TO STOP THE CAR BUT IN CASE OF AN EMERGENCY IT WILL BE VERY DIFFICULT. POWER BRAKE BOOSTER IS BACK-ORDERED ACCORDING TO A SERVICE CENTER REP AT THE DEALER I GOT MY CAR FROM. NOW NEED TO WAIT, PAY FOR IT AND INSTALLATION. LOOKS LIKE I'M NOT THE ONLY ONE WITH THIS SAME ISSUE, WHY NOT A RECALL? *TR

Mileage: 23,000

ON 2/26, I EXPERIENCED A BRAKE FAILURE IN MY 2011 JEEP GRAND CHEROKEE. WHEN I PRESSED THE BRAKE PEDAL, IT WAS VERY STIFF, AND I COULD NOT STOP MY VEHICLE AS QUICKLY AS I COULD BEFORE. THE PEDAL ONLY WENT HALFWAY TO THE NORMAL DEPRESSED POSITION. THE VEHICLE DID NOT STOP, AND I HAD TO COAST TO A STOP. I TOOK MY VEHICLE TO A JEEP DEALERSHIP THAT EVENING FOR REPAIR, AND I WAS TOLD THE FOLLOWING DAY THAT THE PROBLEM IS THE POWER BRAKE BOOSTER. I WAS TOLD ON SATURDAY (3/1) THAT THE PART WOULD ARRIVE AT THE DEALERSHIP ON TUESDAY (3/4). I SPOKE WITH THE DEALERSHIP TODAY, AND THERE IS NOW NO ETA FOR THE PART (THE POWER BRAKE BOOSTER). UPON FURTHER SEARCHING ONLINE, I'VE BECOME AWARE THAT THIS IS A COMMON PROBLEM FOR 2011/2012 GRAND CHEROKEES AND DODGE DURANGOS. APPARENTLY, THE DIAPHRAGM IN THE BOOSTER CANNOT WITHSTAND THE COLDER TEMPERATURES THAT WE'VE BEEN EXPERIENCING RECENTLY IN THE NORTHEAST, AND ALLOW MOISTURE TO GET INTO THE BRAKE SYSTEM, CAUSING FREEZING. DRIVING THE VEHICLE IS EXTREMELY DANGEROUS, AS THE BRAKES DO NOT FUNCTION AT ALL WHEN ATTEMPTING TO STOP THE VEHICLE. *TR

Mileage: 81,000

I POSTED MY STORY ON FEBRUARY 21, 2014. AFTER CONTACTING CHRYSLER ON MARCH 3, 2014, THEY INFORMED ME THAT THEY WILL REPLACE BY BROKEN BRAKE BOOSTER WITH ANOTHER FAULTY BRAKE BOOSTER. JEEP IS NO LONGER MANUFACTURING THE BRAKE BOOSTER, WHICH IS A RECALL, AND NO ONE WILL DO ANYTHING ABOUT IT. CHRYSLER DOES NOT CARE AND ARE NEGLECTFUL TO THEIR CONSUMERS AND BASICALLY DON'T CARE TO PUT ME IN ANOTHER DANGEROUS SITUATION. I INTEND ON FILING A CLASS ACTION LAWSUIT AGAINST CHRYSLER. THEY ARE THE WORST TO DO BUSINESS WITH. THEY ARE OUT TO MAKE MONEY AND DON'T CARE IF THEIR CONSUMERS DIE. CHRYSLER HAS NO PROBLEM AND THINKS IT ABSOLUTELY SAFE TO PUT ME IN A VEHICLE THAT, WITHOUT WARNING, COULD CAUSE ME TO LOSE MY LIFE AND POTENTIALLY TAKE OTHERS. *TR

Mileage: 58,000

AS I WAS DRIVING LESS THAN A MILE TO WORK ON A VERY COLD NEW JERSEY MORNING MY BRAKES FELT UNUSUALLY HARD AND HIGH. AS I PULLED INTO THE SCHOOL PARKING LOT, WHERE I WORK, I STEPPED ON THE BRAKES TO SLOW DOWN ON THE DECLINE OF THE ROAD AND THEY WOULD NOT GO DOWN, THEY WENT DOWN ONLY ABOUT A CENTIMETER OR TWO, AND I JUST KEPT PRESSING THEM. AGAIN THEY FELT EXTREMELY HARD AND HIGH. THERE WAS A SCHOOL BUS FULL OF CHILDREN IN FRONT OF ME AND I JUST PRAYED I WOULD NOT REAR END THEM. THANK GOD I WAS ONLY DOING 15 MPH....IF ANY FASTER IT WOULD HAVE BEEN A NIGHTMARE!!!!! I CALLED MY DEALER AND THEY SAID DO NOT DRIVE IT, HAVE IT TOWED HERE. I DID HAVE IT TOWED THAT DAY AND TODAY I WAS INFORMED I NEED A BRAKE BOOSTER LIKE MANY OTHER PEOPLE. THEY ARE BACK ORDERED AND COULD TAKE 3, YES THREE WEEKS BECAUSE OF THE HUGE DEMAND. I BELIEVE IF I WAS GOING ANY FASTER THAN 15 MPH LIVES WOULD HAVE BEEN LOST. :( *TR

Mileage: 60,000

THERE ARE THREE KEY PARTS THAT MUST WORK AFTER A CAR STARTS, STEERING, BRAKING AND ACCELERATING. THE BRAKE BOOSTER AND POWER STEERING PUMP IN MY 11 JEEP GRAND CHEROKEE NEED TO BE REPLACED. I'M CURRENTLY TAKING ALL PRECAUTIONS WHEN DRIVING, HOWEVER THIS IS NOT NEARLY ENOUGH. I FEEL THAT AN ACCIDENT IS INEVITABLE. IT HAS NOW BEEN TWO WEEKS WAITING FOR TWO PARTS. FACING THE WORST WEATHER CONDITIONS IN YEARS I WOULD LIKE TO FEEL SAFE DRIVING TO WORK AND WITH MY FAMILY. I UNDERSTAND THAT CERTAIN STATISTICS HAVE TO MEET BEFORE ISSUING A COSTLY RECALL, HOWEVER UNDER THESE CONDITIONS I'M FACED WITH (BACKORDERED PARTS) I DON'T SEE WHY AN EXCEPTION SHOULDN'T BE ISSUED AGAINST CHRYSLER. IF A PROBLEM EXISTS YOU SHOULD BE ABLE TO HAVE THE PARTS AVAILABLE TO MEET DEMAND. NOT BEING ABLE TO MEET DEMAND WILL ALMOST SURELY PROVOKE A CLASS-ACTION LAWSUIT. MY QUESTION IS WHAT STEPS ARE BEING TAKEN BY THE NHTSA AGAINST JEEP/CHRYSLER? HIT THE GYM AND FLEX YOUR MUSCLES. THE WORST ACTION IS NOT TAKING ONE. *TR

Mileage: 55,000

WAS DRIVING MY 2011 JEEP GRAND CHEROKEE AND BRAKES FAILED HAD TO SWERVE OFF ROAD UNTIL I CAME TO A STOP. HAD TO HAVE CAR TOWED TO GAS STATION. MECHANIC DETERMINED IT WAS THE BOOSTER BRAKE ASSIST. HE CALLED CHRYSLER DEALERSHIP AND THEY SAID THAT THEY DON'T HAVE ANY AND THERE ARE HUNDREDS ON BACKORDER AND COULD BE SEVERAL MONTHS BEFORE YOU GET THE PART. I CALLED CHRYSLER AND THEY ACTED LIKE THERE WASN'T AN ISSUE WITH THIS PART AND THEY WOULD EXPEDITE ONE TO THE DEALERSHIP. MY MECHANIC WAS ON PHONE WITH DEALERSHIP WHILE I HAD CHRYSLER CORP. ON PHONE. THE DEALERSHIP LAUGHED AND SAID YOU ARE NOT GOING TO GET PART EXPEDITED AS THEY ARE IN SAME SITUATION WITH SEVERAL CARS THEMSELVES. SO CHRYSLER IS NOT GOING TO DO ANYTHING, NOT GOING TO PAY FOR TOWING OF MY CAR, NOT GOING TO PAY TO HAVE CAR FIXED, NOT GOING TO GIVE ME A LOANER CAR ( COULD BE MONTHS). THERE IS A SERIOUS ISSUE WITH DEFECT ON THIS PART AND IT'S JUST A MATTER OF TIME BEFORE SOME GETS SERIOUSLY INJURED OR DIES FROM THIS. CHRYSLER SHOULD BE ISSUING A RECALL INSTEAD OF TRYING TO MASK THE PROBLEM. DO THEY HAVE TO WAIT FOR SEVERAL INJURIES OR DEATHS BEFORE THEY ISSUE A RECALL. THIS IS A KNOWN DEFECTIVE SAFETY ISSUE THAT SHOULD BE ADDRESSED ASAP. FOR CRYING OUT LOAD IT'S THE BRAKES OF THE CAR! *TR

Mileage: 73,000

I HAVE HAD VACUUM LEAK (HISSING AIR NOISE)IN BRAKE POWER BOOST FOR QUITE SOME TIME. PART IS ON NATIONAL B/O FROM JEEP--NOT DUE IN UNTIL 3/4/14(DATE KEEPS BEING PUSHED BACK), BECAUSE SO MANY PEOPLE (OVER 500)HAVE SAME PROBLEM. I WAS DRIVING DOWN HILL AT END OF MY STREET AND AS I APPLIED BRAKES, THEY DID NOT WORK. I PRESSED AS HARD AS I COULD BUT CAR JUST DROVE THROUGH INTERSECTION. I PUMPED THEM SEVERAL TIMES AND THEY FINALLY CAME BACK. IF ANOTHER VEHICLE HAD BEEN COMING, WE COULD HAVE BEEN KILLED. I DO NOT UNDERSTAND WHY NTSB HAS NOT ISSUED RECALL FOR SOMETHING AS DANGEROUS AS THIS, THAT DIRECTLY AFFECTS DRIVER'S SAFETY. *TR

Mileage: 39,900

SINCE THE WEATHER HAS GOTTEN COLD, THE POWER BRAKES ON MY 2011 JEEP GRAND CHEROKEE HAVE BEEN FAILING ON AN INTERMITTENT BASIS NEARLY RESULTING IN A COUPLE ACCIDENTS. IN THE PROCESS OF COMPLETING A THOROUGH INSPECTION, I DETECTED A HISSING SOUND WHEN I DEPRESSED THE BRAKE PEDAL. SUSPECTING THAT THERE WAS A PROBLEM WITH THE VACUUM BOOSTER, I CALLED SEVERAL PARTS STORES IN ATTEMPT TO FIND A REPLACEMENT UNIT ONLY TO FIND OUT THAT NO ONE HAD ACCESS TO THE PART AND THEY WERE ON INDEFINITE BACKORDER. AFTER DOING EXTENSIVE ONLINE RESEARCH, I HAVE COME TO FIND OUT THAT THERE APPEARS TO BE A MAJOR PROBLEM WITH THE JEEP VACUUM BOOSTERS RESULTING IN A NATIONAL SHORTAGE OF REPLACEMENT PARTS. BASED UPON THE REPORTS BY OTHERS, IT APPEARS THAT THERE IS A SERIOUS DESIGN FLAW WITH THE VACUUM BOOSTER WHICH IS EXACERBATED DURING COLD PERIODS. IT IS ALSO MY UNDERSTANDING THAT THE NHTSA IS COMPLETING AN INVESTIGATION INTO THE PROBLEM. IN SHORT, I AM BETWEEN A ROCK AND A HARD PLACE. I CANNOT GET A REPLACEMENT PART TO FIX MY BRAKES AND I AM DEATHLY AFRAID TO DRIVE MY VEHICLE. ON BEHALF OF MY FELLOW CONSUMERS, WE NEED THE NHTSA TO PUT PRESSURE ON THE JEEP CORPORATION TO STEP UP AND ADDRESS THE PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *TR

Mileage: 45,500

I WAS DRIVING THROUGH LOUISVILLE, KY ON FEB. 10, 2014 AND HAD TO TAKE A DETOUR; EXITED ONTO THE OFF RAMP OF STOREY AVE. I ATTEMPTED TO APPLY THE BRAKES AND THEY DID NOT FUNCTION. COULDN'T YIELD TO ONCOMING TRAFFIC AND WAS FORCED TO MERGE. I NEARLY GOT INTO AN ACCIDENT. I ATTEMPTED TO APPLY THE BRAKES AGAIN FOR THE STOP LIGHT ON SPRING ST. I WAS UNABLE TO STOP. I HAD TO PROCEED THROUGH THE INTERSECTION, NEARING ANOTHER ACCIDENT. I PUMPED THE BRAKES AND NOTHING, NEARING ANOTHER ACCIDENT.I TRIED TO APPLY THE EMERGENCY BRAKE AND NOTHING. I COASTED AND WAS FORCED TO THREW MY CAR INTO PARK IN THE WORST PART OF LOUISVILLE. THE AREA WAS SO DANGEROUS, A POLICE OFFICER HAD TO SIT WITH ME. I CONTACTED CHRYSLER'S OFF-ROAD; WAS TOLD IT WOULD TAKE 4 HRS FOR A TOW TRUCK. I CALLED A DIFFERENT TOWING COMPANY. AFTER 2 1/2 HRS. IT WAS TOWED TO A DEALERSHIP. MY FAMILY WAS INCONVENIENCED SINCE THEY HAD TO DRIVE A TOTAL OF 4 HRS. TO COME PICK ME UP. I'VE HAD NO TRANSPORTATION FOR 3 WEEKS. I CALLED THE DEALERSHIP NUMEROUS TIMES ASKING WHEN MY VEHICLE WOULD BE READY. ON FEB.19, THEY SAID THE BRAKE BOOSTER IS ON BACK ORDER AND NO ETA. I CALLED MY LOCAL JEEP DEALERSHIP FOR THE PART. A MAN WHO TOLD AT LEAST 650 ORDERS ARE PLACED FOR THIS PART AND CHRYSLER IS NOT MANUFACTURING IT. THAT MEANS NO CAR FOR THE UNFORESEEABLE FUTURE. I PURCHASED THIS VEHICLE IN DEC.OF 2013 & 30 DAYS AFTER DRIVING IT I'M LEFT STRANDED AND INCONVENIENCED. I HAVE PAID WITH PAIN, SUFFERING AND TIME. I HAVE DONE RESEARCH AND FOUND THAT A LOT OF OTHER PEOPLE ARE IN THE SAME SITUATION AND CHRYSLER IS NOT HELPING NOR OFFERING ANY ASSISTANCE. JEEP FORUM, NHTSA, AND THE ATTORNEY GENERAL HAS BEEN NOTIFIED. I'M CONTACTING THE MAJOR NEWS CHANNELS WITH THE ISSUE. CHRYSLER WILL WAIT FOR A CONSUMER TO DIE, A WRONGFUL DEATH LAWSUIT AND/OR A CLASS ACTION CLAIM BE FILED BEFORE THEY TAKE OWNERSHIP AND RECALL THERE PRODUCT. *TR

Mileage: 58,000

OK WHEN I WENT TO WORK THURSDAY @ 3:30 AM I HAD NO BRAKE ISSUES WHEN I LEFT WORK @ 3PM I BACK OUT OF PARKING SPOT & PROCEEDED TO STREET AS I APPROACHED THE STOP LIGHT I PRESS BRAKE PEDAL TO STOP & IT WAS UNUSUALLY HARD I PRESS HARDER & MY JEEP DIDN'T WANT TO STOP IT WAS A SLOW STOP I PROCEED TO THE NEXT STOP THE PEDAL WAS SOFT THEN I STOPPED IN A SHORTER DISTANCE AS I PROCEEDED HOME A SHORT DISTANCE FROM WORK I TRAVELED REAL SLOW WITH SHORT FOLLOWING DISTANCE THEN I NOTICED A AIR LEAK HISSING SOUND EVERY TIME I PRESSED ON THE BRAKE PEDAL I CALLED JACK PHEALEN DODGE TO SET UP A APPOINTMENT TO BRING IT I EXPAND TO THE SERVICE WRITER THE PROBLEM I WAS HAVING HE TOLD ME SOUNDS LIKE IT'S YOUR BRAKE BOOSTER OR MASTER CYLINDER HE KNEW RIGHT AWAY I TOLD ME TO GET IT IN ALSO ADVISE ME THE BRAKES CAN FAIL & I WON'T BE ABLE TO STOP @ ANYTIME. SO FRIDAY AFTER WORK I GOT A TOW TRUCK TO IT THERE HE TOLD ME THEY WILL LOOK @ IT FIRST THING SAT. AM I CALLED SAT. AFTER NOON HE TOLD ME THEY HAVEN'T LOOKED @ IT YET IT WILL BE LOOKED @ BY THE END OF THE DAY I WILL CALL YOU. I GOT NO CALL BACK FROM HIM SAT I WENT ON LINE FOUND OUT PEOPLE WITH SAME VEHICLE & YR. HAVE SAME PROBLEM THE BRAKE BOOSTER I GET THE FEELING I AM GOING TO GET RAN AROUND BY JEEP LIKE THE OTHER 1000S OF PEOPLE ARE TRYING TO GET IT FIX& THE WAIT ALSO WILL BE A PROBLEM I HOPE YOU CAN HELP ME GET THIS BRAKE SAFETY ISSUE RESOLVE FOR ME. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 33,300

THE BRAKE BOOSTER ON THIS VEHICLE FAILED CAUSING THE BRAKES TO BE NEARLY NONFUNCTIONAL. THE VEHICLE COULD BE BROUGHT TO A STOP BUT ONLY WITH BOTH FEET ON THE PEDAL PUSHING AS HARD AS YOU CAN. THIS VEHICLE ONLY HAS 50,000 MILES ON IT USED TO COMMUTE ABOUT 40 MILES TO AND FROM WORK ON RURAL ROADS. SO VERY LITTLE BREAKING IS NEEDED. THE BRAKE BOOSTER WHICH FAILED WAS BACK ORDERED FOR 2 TO 3 MONTHS AND I WAS NUMBER 59 IN LINE FOR ONE. MY DEALER HAD TO USE A BOOSTER FROM A SALVAGE YARD TO GET ME BACK ON THE ROAD. THE MASTER CYLINDER ALSO HAD TO BE REPLACED BECAUSE OF AN O RING FAILURE WHICH REQUIRED REPLACEMENT OF THE ENTIRE MASTER CYLINDER. THIS SHOULD NOT BE HAPPENING ON SUCH A NEW VEHICLE AND IF THERE ARE SO MANY, WHY NOT A RECALL? THIS WAS PAID FOR OUT OF MY POCKET. I LOVE JEEP, BUT THIS IS A BIT MUCH. *TR

Mileage: 50,312

WHILE DRIVING, I LOST TOTAL USE OF MY BRAKES. MY CAR VEERED OFF THE ROAD AND I WAS UNABLE TO MAINTAIN CONTROL OF MY VEHICLE. THE LOSS OF THE BRAKES WAS SUDDEN AND TOTALLY UNEXPECTED, LEAVING ME IN AN UNSAFE SITUATION. WHEN I WAS ABLE TO GET MY VEHICLE TO THE JEEP DEALER TO BE FIXED, I WAS INFORMED THERE WERE NO JEEP GRAND CHEROKEE BRAKE BOOSTERS AVAILABLE THROUGH ANY SUPPLIERS IN THE UNITED STATES. I AM CONCERNED THAT THE PROBLEM I EXPERIENCED, ALONG WITH THE LACK OF AVAILABLE PARTS AFTER THE FACT, MEANS THAT THIS ISSUE MAY BE OCCURRING FREQUENTLY AND IS PUTTING INDIVIDUALS IN DANGER. *TR

Mileage: 55,000

UPON EXITING FREEWAY ON 2/05/14 CAR STALLED WITHOUT WARNING, MAKING IT DIFFICULT TO STEER BECAUSE LOSS OF POWER AND BRAKES NOT FULLY FUNCTIONAL I ALMOST RAN INTO STREET DIVIDER, I WAS ABLE TO STEER TO THE SIDE OF THE ROAD, WHERE I ATTEMPTED TO RESTART THE VEHICLE. VEHICLE DID START AND SEEMED FINE AFTERWARDS. IT HAPPENED AGAIN 4 DAYS LATER AGAIN WHILE EXITING FREEWAY OFF RAMP AGAIN. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY HOOKED IT UP TO A DIAGNOSTIC AND FOUND NO CODES OTHER THEN A SOFTWARE UPDATE THEY DID THEY COULD NOT FIND A PROBLEM. I'VE READ SEVERAL COMPLAINTS ABOUT THIS SAME TYPE OF STALLING WITHOUT WARNING ON OTHER JEEPS AND NO ONE HAS BEEN ABLE TO GET ANY HELP WITH THIS ISSUE. I SUPPOSE NOT UNTIL SOMEONE DIES FROM THIS MALFUNCTION OF THESE JEEPS WILL CHRYSLER START TO LOOK INTO THIS PROBLEM AND RECALL THE PART THAT IS CAUSING THIS TO HAPPEN. *TR

Mileage: 79,800

THE BRAKES ON MY 2011 JEEP GRAND CHEROKEE STOPPED WORKING AFTER A FREEZE IN THE NORTHEAST. I BROUGHT IT INTO THE JEEP DEALERSHIP AND NOW THE PART IS NOT AVAILABLE. THERE APPEARS TO BE OVER 500 JEEPS JUST LIKE MINE AT THIS TIME OFF OF THE ROAD BECAUSE OF THIS ISSUE. I'M AFRAID THAT THERE IS A DESIGN FLAW WITH THE PART AS IT LETS MOISTURE INTO THE BRAKE BOOSTER ONCE IT GETS COLD RENDERING THE BRAKE BOOSTER USELESS WHEN THE DRIVER LOOKS TO STOP. THIS IS A SEVERE ISSUE AND I WAS VERY LUCKY TO BE ABLE TO GET THE JEEP TO A DEALERSHIP RIGHT AWAY. *TR

Mileage: 95,000

BRAKE FAILURE IN COLD WEATHER DUE TO DEFECTIVE POWER BRAKE BOOSTER. *TR

Mileage: 81,185

I AM THE SECOND OWNER OF A 2011 JEEP GRAND CHEROKEE THAT AT THE TIME OF THE INCIDENT HAD UNDER 65K MILES BUT WAS JUST 1 MONTH OVER THE WARRANTY PERIOD. THE TEMPERATURE THE MORNING OF DEC 18, 2014 WAS COLD. I STARTED JEEP AND PROCEEDED TO REVERSE OUT OF DRIVEWAY AND PRESSED BRAKE AND HEARD A HISSING SOUND FROM UNDER THE WHEEL DASH. AFTER DRIVING FOR MAYBE 15 MINUTES THE HISSING STOPPED. THUS, EVERY MORNING THE HISSING WOULD HAPPEN AT FIRST START OF JEEP. ON CHRISTMAS DAY WHILE DRIVING ON EXPRESSWAY THE BRAKE LIGHT COMES ON. I PULL OVER TO CHECK FLUIDS AND FOUND FLUIDS WERE NOT LEAKING AND AT CAPACITY. PUMP MY BRAKES AND I NOTICE I STILL HAVE FUNCTION. I TAKE VEHICLE A DAY LATER TO A LOCAL MECHANIC AND WAS TOLD THEY DID NOT FIND A PROBLEM WITH VEHICLE BRAKES. ON JAN 20TH TOOK JEEP TO DEALER AND MECHANIC INDICATED ISSUE WAS POWER BRAKE BOOSTER. *TR

Mileage: 61,000

I WAS DRIVING ON 1/22/14 AND MY BRAKES WERE MAKING A LEAKING AIR SOUND WHEN ABRUPTLY IT STOPPED BRAKING NORMALLY. THE VEHICLE WAS SLOWING DOWN BUT IT TOOK ALOT LONGER TO FULLY STOP. I ENDED UP IN THE MIDDLE OF AN INTERSECTION AND ALMOST HIT A CAR BECAUSE I HAD NOT FULLY STOPPED BEFORE MY RED LIGHT. I IMMEDIATELY BROUGHT MY CAR IN FOR SERVICE SLOWLY TO BAY STATE JEEP IN NEWTON, MA, WHICH THEY CALLED ME PRETTY QUICKLY TO TELL ME THAT THE POWER BRAKE BOOSTER WAS BROKEN AND IT WAS ON BACKORDER. ITS 7 DAYS PAST AND THEY ARE STILL TELLING ME CHRYSLER HAS A NEGATIVE QUANTITY OF 89 NATIONWIDE ON BACKORDER. *TR

Mileage: 51,000

NOTICED A HISSING SOUND COMING FROM THE BRAKE PEDAL AREA DURING THE RECENT COLD WEATHER. THEN THE BRAKES WOULD NOT STOP THE JGC WELL DURING HEAVY BRAKE PEDAL DEPRESSION. MY MECHANIC DETERMINED IT WAS A BAD POWER BOOSTER AND SAID THEY WERE ON NATIONAL BACKORDER AT ALL THE LOCAL DEALERS. SEEMS MANY JEEP AND DURANGO OWNERS ARE HAVING SIMILAR ISSUES. A DANGEROUS PROBLEM THAT JEEP NEEDS TO ADDRESS. *TR

Mileage: 51,000

I AM SECOND OWNER OF A 2011 JEEP GRAND CHEROKEE THAT AT THE TIME OF THE FOLLOWING INCIDENT HAD JUST UNDER 35K MILES BUT WAS 2 MONTHS OVER THE WARRANTY PERIOD. THE TEMPERATURE THE MORNING OF JAN 4, 2014 WAS BETWEEN -2 & -4 F. I STARTED JEEP AND PROCEEDED TO DRIVE TO END OF BLOCK. WHEN DEPRESSING AND/OR RELEASING BRAKE I HEARD AN AIR LEAK FROM UNDER THE DASH. I RETURNED HOME AND PARKED THE CAR. THE NEXT DAY THE OUTSIDE TEMPERATURE HAD GONE ABOVE 5 DEGREES F. THE CAR NO LONGER MADE THE AIR LEAK SOUND. I DROPPED VEHICLE OFF EVENING OF JAN 6 TO LOCAL MECHANIC. TEMPERATURE ON JAN 7 DROPPED TO 5 F. MECHANIC INDICATED AIR LEAK CONDITION WAS NOTED AND INDICATED ISSUE WAS POWER BRAKE BOOSTER. THEY SUGGESTED I CONTACT JEEP TO SEE IF THEY WOULD MAKE REPAIRS. I HAD DISCUSSIONS WITH CHRYSLER/JEEP AND JEEP DEALER ABOUT ISSUE. I DID NOT MENTION THAT I HAD TAKEN THE VEHICLE TO A MECHANIC. I ADVISED THEM THAT INDICATIONS WERE A BAD POWER BRAKE BOOSTER AND THAT I FELT THIS WAS A LATENT FAILURE THAT WOULD ONLY SHOW UP AT SUBFREEZING TEMPERATURES. CHRYSLER/JEEP INDICATED SINCE AUTO HAD 35K MILES BUT EXCEEDED 36 MONTHS, THE VEHICLE WAS NOT UNDER WARRANTY AND JEEP WOULD NOT DIAGNOSE OR COVER COST OF REPAIR WITHOUT ME PAYING. I HAD REPLACEMENT OF POWER BOOSTER DONE BY THE LOCAL MECHANIC ON JAN 15. THEY DETERMINED THERE WAS WATER IN THE BOOSTER. IT WAS THEIR DIAGNOSIS THAT THE BOOSTER HAD A LEAK THAT ALLOWED WATER TO ENTER. WHEN TEMPERATURE DROPPED TO THOSE NOTED, THE BOOSTER WOULD EXHIBIT AN AIR LEAK. I HAVE SUBSEQUENTLY SEARCHED THE CONDITION ON SEVERAL CHRYSLER VEHICLE INTERNET FORUMS AND HAVE FOUND THAT THIS BOOSTER FAILURE CONDITION IS DESCRIBED ALMOST IDENTICALLY TO WHAT I ENCOUNTERED. I HAVE A CONCERN THAT THIS IS A DESIGN ISSUE AND THE PROBLEM IS NOT DETECTABLE UNLESS THE TEMPERATURE DROPS BELOW A CERTAIN DEGREE. THIS COULD RESULT IN A POWER BRAKE FAILURE. *TR

Mileage: 34,900

WHILE TRAVELING AT NORMAL HIGHWAY SPEED SLOWED DOWNED TO EXIT HIGHWAY AND WHEN I WENT TO STOP TO PAY TOLL BRAKE PEDAL BECAME HARD AS A ROCK AND CAR WOULD NOT STOP. I RELEASED PRESSURE FROM PEDAL AND TRIED TO PUMP BRAKES AND GOT CAR TO STOP, ABS SYSTEM DID NOT ACTIVATE AND NO WARNING LIGHTS WERE ACTIVATED!!!!! WHEN I TOOK CAR TO SERVICE STATION I WAS INFORMED THE POWER BOOSTER FOR THE BRAKES HAD BLOWN. AND THE DEALER INFORMED THE SERVICE STATION THERE ARE -7 ON THE NORTH EASTERN REGION AND THE COLD WEATHER HAS CAUSED THIS PART TO BLOW OUT!!!!!! *TR

Mileage: 58,121

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE BRAKE BOOTS AND PEDAL WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Mileage: 40,000

JEEP IS UNRELIABLE TURNING ON. WILL CRANK AND CRANK AND CRANK, BUT NEVER TURN OVER. AFTER 10 OR SO TRIES, WILL SOMETIMES START. OTHER TIMES, I HAVE TO LEAVE IT AND TRY AGAIN LATER. DEALER SAYS IT IS RELATED TO THE TIPM. WHICH IS BACKORDERED, WITH NO ESTIMATED SHIP DATE IN SIGHT. THIS PART IS ALSO LINKED TO MY AUTOMATIC BRAKES, AIRBAGS, ELECTRICAL, ETC. MY CAR IS STILL UNDER WARRANTY AND THE DEALER REFUSES TO GRANT ME A COURTESY OR RENTAL CAR UNTIL THE PART COMES IN. THEY SUGGESTED I KEEP MY UNRELIABLE CAR FOR THE TIME BEING. *TR

Mileage: 26,000

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

Mileage: 43,000

UPON SLOWING DOWN AT NORMAL DECELERATION RATES, THE BRAKES LOST POWER ALLOWING CAR TO ROLL THROUGH A STOP SIGN. THE ISSUE IS INTERMITTENT AND DOES NOT EXHIBIT ANY OBSERVABLE PATTERN (OUTSIDE TEMPERATURE, ETC). THE DEALER FIRST SAID IT WAS THE ROTORS GLAZING, BUT THE ISSUE CONTINUED AFTER THE DEALERSHIP TURNED THEM AND THE FREQUENCY HAS NOT REDUCED. THE SECOND VISIT FOUND NO ISSUES AFTER IT WAS AGAIN REPORTED. A THIRD PARTY RESOURCE INDICATED THAT IT COULD BE THE MASTER CYLINDER GASKET/SEAL. SINCE THIS ISSUE DOES NOT OCCUR REGULARLY AND HAS NOT BEEN "OBSERVED" BY THE DEALERSHIP, THE DEALERSHIP WILL NOT REPLACE THE PART. SINCE IT DOES HAPPEN AT A RATE OF ONLY 1-2 TIMES PER WEEK, IT IS TOUGH TO COMPENSATE FOR AND/OR PREDICT WHEN IT WILL OCCUR CAUSING LACK OF CONFIDENCE. OTHER NOTES ARE THAT ABS DOES NOT KICK IN DURING THE LOSS OF POWER AND THE PEDAL IS PUSHED IN AS FAR AS POSSIBLE WITH THE CAR STILL MOVING FORWARD BETWEEN 5-10MPH ONLY DECELERATING SLIGHTLY. *TR

Mileage: 20,000