2011 JEEP GRAND CHEROKEE Steering Problems

Greetings, after 3 dealership attempts to correct the TIPM - NHTSA 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power steering did I realize the vehicle had stalled. Are there any remedies afforded to me at this point from Chrysler? The vehicle has only 124,000 miles. I've been extremely lucky that I haven't crashed or injured another party to date, but I fear it could happen at any time since this is my only transportation to and from work.

My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.

SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it to a trusted independent mechanic and described the issue, and they could not reproduce the issue but looked it up and found multiple reports of this occurring with 2010s Grand Cherokees. They were very concerned about the safety of the car and recommended bringing it to a dealer. One local dealer wanted $1000 to begin diagnosing. The other dealer charged $250 to look around but could not find anything that would explain loss of steering and brakes. We do not feel safe driving the car, as we live in a busy urban setting and any loss of control of the car would likely mean injuring or killing one of our neighbors.

The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. It occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. Occasionally it will occur at a stop sign and a few times it has occurred in traffic. It can be restarted by putting it in Neutral or Park. It has been doing this ever since I purchased the vehicle in 2017 with 68,000 miles on it. It now has 195,000 miles and the stalling has become more frequent. I hoped the recall for the fuel relay would fix it, but it has not. I have read that it is a TIPM problem. There are several hundred similar complaints on the NHTSA website. The problem is discussed in Jeep forums on the web. This is a serious safety issue because of potential rear-end collisions. Why won't Jeep or NHTSA address it?

When you turn a corner the engine shuts off. All the electronics still work (like radio, and lights) but you have no power stearing it is manual. You have to coast to the side of the road and put the truck in park and restart it. This has been recalled and fixed a few times and it is still happening and Jeep will not do anything to fix the problem. They want to duplicate the issue but you can not. This happens whenever it wants to - there is no rhyme or reason why it happens and you cannot duplicate it. I've taken notes every time it happens, (gas gage at where, weather, time of day, where I was going, how long I drove the truck) nothing matters, it just happens when it happens. So far now it is happening at least 1 time a month since December 2021. And I have called Jeep every time and reported the incident. I have a case number but they will not fix it or send out a new recall.

While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.

Jeep stalled out in traffic. Just died on the road.

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

VEHICLE WILL RANDOMLY STALL WHILE SLOWING DOWN, BRAKE PEDAL GETS INSTANTLY ROCK HARD AND STEERING IS NEXT TO IMPOSSIBLE. FCA CLAIMED IF WAS THE FUEL PUMP RELAY BUT BOTH FUEL PUMP RELAY RECALLS WERE DONE AND IT'S EVEN WORSE NOW.

Mileage: 90,873

ON MORE THAN 1 DOZEN OCCASIONS MY JEEP HAS STALLED WHILE DRIVING ANYWHERE FM 20 TO 40 MILES AN HOUR. I LOST STEERING CONTROL AND BRAKES WHILE THE REST OF GAGES STAYED ON. AFTER THE FIRST FEW TIMES I FIGURED OUT I COULD THROW IN NEUTRAL , HIT THE IGNITION BUTTON AND IT STARTS RIGHT BACK UP. CHRYSLER JEEP TOLD ME THIS WAS A "RELAY " RECALL FOR OVER 1 1/2 YEARS THAT THEY HAD NO REPAIR FOR. SO THEY JUST KEPT REPLACING TRHE PART. I WOULD GET ANYWHERE FM 2 WKS TO FEW MONTHS WITH THE "NEW, BAD PART" THE REALL REPAIR CAME IN LAST WEEK. AFTER REPLACING IT, I MADE IT 2 DAYS BEFORE I STALLED AGAIN. THIS TIME ON AN EXIT RAMP DOING 30 MILES AN HOUR AROUND A SHARP TURN .I (AND MY 13 YEAR OLD SON) WENT OFF THE ROAD INTO A DITCH. I HAD TO USE 4 WHEEL DRIVE TO GET OUT. I CASUED MINOR F=DAMAGE ASWELL. THIS TIME! I KEEP TELLING THEM IT;S ONLY MATTER OF TIME BEFORE I DIE OR KILL SOMEONE WHEN THIS STALL HAPPENS. I HAVE HAD A RENTAL OR BEEN WITH OUT A CAR FOR AT LEAST 5 WEEKS OF THIS LAST YEAR ALONE FOR THIS RECALL FAILURE. I LOOK ONLINE AND THERE ARE HUNDREDS OF WEBSITES AND LINKS TO JEEP GRAND CHEROKEES THAT HAVE DONE THIS. HOW MANY PPL HAVE TO WREAK OR DIE TO GET SOMEONES ATTENTION?? I HAVE FILED THIS COMPLAINT A FEW YEARS AGO.

Mileage: 120,000

MY CAR SOMETIMES IT DOESN'T START AND KEEPS CRANKING. BUT THE MOST DANGEROUS IS WHEN IT SHUTS OFF WHILE DRIVING. I TOOK IT TO JEEP SERVICE BUT THEY DIDN'T FIND WHAT CAUSES THE ISSUES. IT KEEPS STALLING. DOESN'T HAPPEN EVERY DAY AND ALL THE TIME BUT IT'S HAPPENING MORE FREQUENTLY.

Mileage: 90,000

VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.

Mileage: 65,000

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.

Mileage: 141,000

I HAVE HAD TO REPLACE MY THERMOSTAT ABOUT 6 TIMES SINCE I GOT THE CAR IN 2017. THE HOUSING BREAKS AND IT LEAKS CAUSING OVER HEATING

Mileage: 165,000

TWICE ON TWO SEPARATE OCCASIONS, WHEN GOING ABOUT 25 MILES AN HOUR ON A TOWN ROAD AND BREAKING AND TURNING TO THE RIGHT (ONE TIME WAS MORE RIGHT THAN THE OTHER), MY CAR LOSES POWER OUT OF NO WHERE. MY ENGINE SHUTS OFF, I LOSE POWER STEERING, AND I LOSE MY BREAK ASSIST. IT IS VERY SCARY AND DANGEROUS AND COULD CAUSE A LIFE THREATENING ACCIDENT. I CROSSED OVER INTO THE OPPOSITE LANE OF TRAFFIC WITH LITTLE TO NO CONTROL. FORTUNATELY BOTH TIMES NO ONE WAS NEAR ME AND I WAS ABLE TO COME TO A STOP. I CAN THEN RESTART THE CAR AND DRIVE AWAY. I DONT KNOW HOW TO REPLICATE THE ISSUE. I HAVE SEEN OTHER REPORTS OF THIS SAME PROBLEM WITH OTHER GRAND CHEROKEES ON THE INTERNET. I DONT KNOW IF THE CURRENT RECALL THAT I NEED IS SUPPOSED TO ADDRESS IT OR NOT BUT I PLAN ON CALLING MY DEALER ABOUT IT ASAP. MY CAR IS ABOUT 149K MILES. I THINK THE LIGHTS STAY ON WHEN THIS HAPPENS.

Mileage: 149,000

2011 JEEP GC OVERLAND DIES WHILE ON A CURVE. POWER STEERING NOT OPERATING, ENGINE NOT RUNNING. WILL RESTART BUT HAPPENED 3 TIMES IN ONE WEEK. TOWED TO JIM DORAN JEEP/CHRYSLER IN MCMINNVILLE, OR, 2 WKS AGO. DEALER CANNOT DIAGNOSE OR REPLICATE. AM WITHOUT A VEHICLE AND NEED TO DRIVE BACK HOME TO MN IN 3 WKS! PLS HELP!!! HAD TAKEN IT TO MCKAY'S JEEP DEALER IN ST CLOUD LAST JUNE AS DISPLAY WAS STATING SERVICE FWD. THEY PERFORMED AN UPDATE BUT MSSG KEPT APPEARING & HAD TO RETURN FOR MORE REPAIRS. DONT HAVE PAPERWORK W ME HERE IN OR. COST OVER $2,000 FOR REPAIRS. DONT KNOW IF THIS ISSUE IS RELATED BUT DISPLAY MENTIONED SOMETHING ABOUT FWD WHEN IT DIED LAST TIME DRIVEN. VEHICLE IS UNSAFE TO DRIVE! ONLY OWNED IT FOR ABOUT 18 MOS. PURCHASED FROM TENVOORDE FORD IN ST CLOUD, MN. CAME TO THAT DEALER FROM CANADA.... NEED TO KNOW WHAT MY OPTIONS ARE. I NEED A VEHICLE ASAP.

Mileage: 103,000

ENGINE STALLS, WONT START OR DIES RIGHT AFTER STARTING, I THINK IT IS PART OF A RECALL WITH NO FIX AVAILABLE. IF IN MOTION IT DIES AND LOSSES POWER. PUT IN NEUTRAL TO START WHILE ROLLING! THIS HAPPENS MORE AND MORE FREQUENTLY LATELY. *TR

Mileage: 110,000

MY JEEP HAS STALLED AT LEAST 5 TIMES WITH THE POWER STEERING FAILING. 1) ONCE WHILE AT AN INTERSECTION TURNING LEFT ON A GREEN ARROW NO STEERING. 2) TRAVELING ABOUT 45 MPH AND STALLED AGAIN AND NO STEERING. 3) TWICE GOING FROM 55 MPH UP TO A STOP SIGN AND THE CAR STALLED AGAIN NO STEERING. 4) JUST LAST FRIDAY, I WAS DRIVING 55 MPH AND SLOWING TO MAKE A LEFT TURN AND AGAIN STALLED AND NO POWER STEERING. THIS IS GETTING SERIOUS AND HAPPENS UNEXPECTEDLY WHICH MAKES DRIVING DANGEROUS. THE STALLING IS HAPPENING MORE FREQUENTLY NOW. I'VE CONTACTED JEEP AND THEY SAY A RECALL HAS BEEN ISSUED BUT NO FIX HAS TAKEN PLACE AND IS TO BE DETERMINED WITH NO IDEA WHEN. THE RECALL WAS ISSUED LATE LAST YEAR. SO HOW LONG DOES IT TAKE TO FIX A RELAY ISSUE? THIS HAS GONE ON FAR TO LONG AND GETTING SCARY. PLEASE HELP ME AND GET SOME KIND OF ANSWER FROM JEEP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 116,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, MAKING A RIGHT TURN THE STEERING WHEEL CEASED, WITH SEVERAL WARNING LIGHTS TEMPORARILY ILLUMINATED. THE CONTACT WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT TURN THE VEHICLE OFF AND CONTACTED AN INDEPENDENT MECHANIC WHO TOWED THE VEHICLE BACK TO THE RESIDENCE. THE NEXT DAY THE VEHICLE RESUMED NORMAL OPERATION AND WAS TAKEN TO (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD 30101 S DIXIE HWY, HOMESTEAD, FL 33032 (786) 650-3104) WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

Mileage: 132,000

WHILE DRIVING 2011 JEEP GRAND CHEROKEE WITH CHILDREN IN CAR, THE JEEP JUST STALLS OUT ON ME AND I LOSE CONTROL OF THE STEERING. IT HAS HAPPENED MOST TIMES WHEN I AM MAKING LEFT AND RIGHT TURNS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AND ATTEMPTING TO TURN THE VEHICLE TO THE LEFT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CONTACT NEEDED TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES WITH ONE OF THE FAILURES OCCURRING WHEN MAKING A RIGHT TURN INSTEAD. THE CONTACT CALLED ORR CHRYSLER DODGE JEEP (LOCATED AT 900 TRUMAN BAKER DR, SEARCY, AR 72143, 501-279-3311) WHERE IT WAS DETERMINED THAT BECAUSE THERE WAS NO CHECK ENGINE WARNING INDICATOR ILLUMINATED, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 57815893. THE CONTACT WAS INFORMED TO HAVE THE DEALER DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,167.

Mileage: 100,167

I DRIVING GETTING READY TO TURN THE CORNER AND MY JEEP JUST DIES . THE RADIO AND EVERYTHING STAYS ON BUT I LESS POWER STEERING AND BRAKES ARE HARD TO PUSH AND NO GAS. IF I PUT IT IN PARK AND TRY TO RESTART IT'S DOES START WITHOUT A PROBLEM .. IT HAS DONE THIS A COUPLES TIMES BEFORE.. THERE WAS A TIME A COUPLE MONTHS AGO WHEN I WAS SITTING AT A STOP LIGHT WENT TO GO AND COULDN'T .. AND THEN ONE OTHER TIME 2 WEEKS AGO ALSO TRYING TO TURN A CORNER (IT'S ALL AT RANDOM WHEN IT HAPPENS NO WARNING ) THERE ARE NO WARNING LIGHTS ON

Mileage: 143,000

EXITING HIGHWAY. ONE INCIDENT MERGING RIGHT OFF RAMP. OTHER INCIDENT, SLOWING TO CROSS ONCOMING TRAFFIC ONTO A ROAD. ENGINE SUDDENLY SHUTS DOWN. FCW LIGHT COMES ON. SENSOR ON FRONT IS KEPT VERY CLEAN! VEHICLE WILL RESTART BUT THIS IS VERY DANGEROUS AS I WAS ALMOST HIT BY ONCOMING TRAFFIC IN THE NONE INCIDENT. I READ THAT THIS IS COMMON WITH THESE VEHICLES. SHAME ON YOU! NEVER HAVE ANOTHER ONE

Mileage: 105,280

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT ALL THE INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL, BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS PLACED INTO PARK AND THE VEHICLE STARTED WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 3223 MILL ST, RENO, NV 89502) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,544. *TR*JB

Mileage: 102,544

2011 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING. POWER STEERING, ENGINE CONTROL AND BRAKING ALL BECOME DIFFICULT TO USE. HAPPENING WHILE TURNING CAUSES THE VEHICLE TO VEER INTO THE GUARD RAILS, IF THEY ARE PRESENT, OR ONCOMING TRAFFIC, IF TURNING AWAY FROM TRAFFIC IS TOO DIFFICULT. LUCKILY, IN THE MULTIPLE TIMES THIS HAPPENED, I WAS TURNING RIGHT, EITHER ONTO THE HIGHWAY ONRAMP OR INTO A GAS STATION. THE TIMES INTO THE GAS STATION, SENT ME OVER THE CURB AND GRASS, BARELY MISSING THE PUMPS. THE VEHICLE SHOWS NO SIGNS OF AN ERROR ON THE DASH. ALL RADIO, LIGHTS AND GAUGES WORK FINE. ONCE YOU ARE ABLE TO STOP THE VEHICLE, IT MUST BE PUT INTO PARK AND THE PUSH BUTTON START RE-IGNITED. IT TERRIFIED MY FAMILY.

Mileage: 138,000

2011 GRAND CHEROKEE OVERLAND 5.7 V8 APPROX 124000 MILES STALLED WHEN TURNING LEFT THROUGH INTERSECTION SLOWING FROM 50 TO 25 MPH. STEERING AND BRAKES FAILED. ALL RECALLS HAVE BEEN PERFORMED. THIS WAS SUPPOSEDLY FIXED WITH P54 (FUEL PUMP RELAY). FORTUNATELY I WAS NOT TOWING MY BOAT. THIS ISSUE SEEMS TO HAVE SPANNED MANY YEARS AND IS EXTREMELY DANGEROUS.

Mileage: 124,000

WHILE DRIVING AND DECELERATION THE JEEP SHUTS OFF. NO LIGHTS COME ON INDICATING THAT THE VEHICLE IS NO LONGER RUNNING. THE FIRST CLUE IS LOSS OF POWER STEERING AND BRAKES. THIS ALWAYS HAPPENS WITHIN THE FIRST COUPLE MILES OF DRIVING. THE JEEP STARTS RIGHT BACK UP AND THEN 99% OF THE TIME WON'T STALL AGAIN FOR A COUPLE DAYS. THIS IS GETTING MORE FREQUENT.

Mileage: 174,000

IT HAS NOW HAPPENED SEVERAL TIMES IN WHICH I'M DRIVING AND THE JEEP SUDDENLY LOSES ALL ENGINE POWER, BRAKING AND POWER STEERING. THIS HAPPENS ON THE HIGHWAY. THERE ARE NEVER ANY WARNING LIGHTS OR SOUNDS TO SIGNAL THIS IS ABOUT TO TAKE PLACE. THIS LAST TIME IT ALMOST MADE ME CAUSE AN ACCIDENT.

Mileage: 115,000

TAKATA RECALL. WHEN MY VEHICLE IS IN MOTION ARRIVING AT AN INTERSECTION, AND I DECREASE THE SPEED, THE ENGINE SHUTS DOWN AND AT THE SAME TIME THE STEERING WHEEL IS STUCK, MAKING IT IMPOSSIBLE TO TURN, AND THE BRAKES GET HARD. I HAVE ALREADY TAKEN THE CAR 3 TIMES TO THE JEEP SHOP AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM. SINCE THIS PROBLEM STARTED 2 MONTHS HAVE PASSED AND IT HAS ALREADY HAPPENED 4 TIMES. THE CAR DOES NOT SHOW ANY ERRORS ON THE SCREEN OR AFTERWARDS WHEN THEY ARE READ. IT IS VERY DANGEROUS BECAUSE IT ALWAYS STAYS IN THE MIDDLE OF THE INTERSECTION WITHOUT BEING ABLE TO DO ANYTHING.

Mileage: 100,000

I WAS DRIVING DOWN THE HIGHWAY AT 60MPH WHEN I LET OFF THE GAS AND HOT THE BRAKES TO SLOW DOWN FOR A CORNER THE ENGINE SHUT DOWN AND I LOST BREAKS AND STEERING. I WAS ABLE TO MUSCLE THE STEERING THROUGH THE CORNER AND COASTED TO A STOP. I PUT THE JEEP IN PARK, GOT THE BREAK PEDAL AND STARTED THE VEHICLE BACK UP. EVERYTHING SEEMED TO WORK AGAIN. WHEN I LOST THE ENGINE, BREAKS AND STEERING NOTHING ELSE WAS EFFECTED. I STILL HAD LIGHTS, RADIO AND GAUGES. BUT, NO WARNING LIGHTS OR CODES CAME ON.

Mileage: 128,932

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING SEIZED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER DODGE JEEP RAM (1010 E CHICAGO ST, ELGIN, IL 60120, (847) 697-0900), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

THE VEHICLE CONSISTENTLY SHUTS OFF WHILE I'M DRIVING, LOSING POWER STEERING AND ENGINE POWER. IT SEEMS TO OCCUR WHEN I AM SLOWING DOWN. THIS HAPPENS USUALLY ONCE/TWICE EACH WEEK AND MOST RECENTLY ALMOST CAUSED A HIGH SPEED ACCIDENT, AS MY CAR SHUT OFF WHILE I WAS MAKING A LEFT TURN ON A HIGHWAY, WHICH CAUSED A SEMI TRUCK TO SWERVE, NEARLY HITTING ME AND MY 4 YEAR OLD SON.

EVERY 3 MONTHS APART OR SO MY VEHICLE HAS LOST POWER ON THE ENGINE CAUSING IT TO SHUT DOWN ON ME WHEN I MAKE A HARD LEFT TURN WHILE APPLYING MY BRAKES. THE FIRST TIME THAT IT HAPPENED IT WAS ON THE FREEWAY ON MY WAY TO WORK OUT OF NOWHERE MY WHEEL HOT HARD AND WHEN I WAS PRESSING MY ACCELERATOR IT WAS NOT WORKING. , THE SECOND TIME IT HAPPENED WHEN I WAS MAKING A LEFT TURN AND THE SAME THING HAPPENED TO ME I HAD TO GET ON TOP OF THE SIDE WALK BECAUSE I COULDN'T STEER IT ENOUGH TO MAKE MY TURN. AND MY THIRD TIME HAPPENED THIS MORNING WHILE I WAS GOING UNDER THE BRIDGE LUCKILY FOR ME NO ONE WAS BEHIND ME BUT THIS PROBLEM IS A SITUATION READY TO GO WRONG. OUT OF ALL THESE TIMES I HAVE BEEN ALONE IN THE VEHICLE GOING ON MY WAY TO WORK IN THE MORNING. ITS ALWAYS A SCARY EXPERIENCE FOR ME. I DO NOT FEEL SAFE DRIVING THE CAR. NO CODES NO NOTHING. THE STEERING WHEEL GETS ALL HARD THAT I CAN BARELY TURN IT TO GET ON MY RIGHT LANE SO I CAN PUT MY CAR IN PARK AND RESTART IT , FROM THERE IT STARTS WORKING FINE LIKE IF NOTHING HAPPENED.

Mileage: 116,300

WHILE MAKING A TURN THE STEERING AND THE BRAKES LOCKED UP AND THE ENGINE SHUT OFF, CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THIS HAS HAPPENED TWICE 8 MONTHS APART. I'VE DONE THE RECALL FOR THE RELAY SWITCH IN 2015. THIS HAPPENED AGAIN (2ND TIME) YESTERDAY APRIL 9TH, 2018. I ALMOST HIT A CAR AT A LIGHT IT WAS TERRIFYING. THE DEALERSHIP HAS MY JEEP NOW AND SAID THEY CAN'T DIAGNOSE UNLESS THEY HAVE AN ERROR CODE OR UNLESS IT HAPPENS WHILE THE TECHNICIAN IS DRIVING IT. IS CHRYSLER GOING TO HAVE PEOPLE DRIVE THESE SUV'S AND IGNORE THAT PEOPLE COULD DIE? THIS IS AN EXTREMELY URGENT SITUATION. I DON'T FEEL SAFE DRIVING MY JEEP THAT I LOVE. PLEASE HELP?

Mileage: 86,360

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING LOST POWER AND THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT ACTIVATED THE HAZARD LIGHTS, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,618. *TT THE CONSUMER STATED THE FAILURE OCCURRED ON DAILY BASIS, USUALLY WHILE SLOWING TO A STOP. *JS

Mileage: 106,618

THE CAR STALLED AND ENGINE SHUT OFF WHILE DRIVING, DECELERATING AROUND A LEFT TURNING CURVE. LOST ACCELERATION CAPABILITY, POWER STEERING, BRAKES, AND ELECTRICAL SYSTEM (NO EMERGENCY FLASHERS). COULD BARELY CONTROL CAR AND ENDED DRIVING THROUGH CURVE, OFF THE ROAD, DOWN INTO SMALL RAVINE AND INTO FIELD. WERE FORTUNATE TO AVOID ROAD SIGNS AND TELEPHONE POLE. CAR RESTARTED AFTER PUTTING GEAR IN PARK. VERY AFRAID TO DRIVE THIS VEHICLE ANYMORE. NOT ABLE TO GET APPOINTMENT WITH JEEP DEALER FOR ANOTHER WEEK. RESEARCH SHOWS THIS COULD BE RELATED TO FAULTY TIPM. OUR SERVICE RECORDS INDICATED THIS JEEP DID RECEIVE CHRYSLER GROUP SAFETY RECALL P54 (NHTSA #14V530) TIPM INTERNAL FUEL PUMP RELAY REPLACEMENT, WHICH STATES IS A POTENTIAL CAUSE OF THE CAR LOSING POWER. SEEMS TO HAVE NOT PREVENTED THE MOVING CAR FROM LOSING POWER.

Mileage: 69,800

OUR 2011 JEEP GRAND CHEROKEE STALLS WITHOUT WARNING. THE ISSUE USUALLY OCCURS WHEN SLOWING DOWN AND TURNING TO EXIT THE HIGHWAY. WE HAVE HAD ALL RECALLS TAKEN CARE OF, AND HAVE HAD THE JEEP IN TO THE DEALER SEVERAL TIMES FOR THIS ISSUE WITH NO RESOLUTION. THE DRIVERS ABILITY TO CONTROL THE VEHICLE AFTER THE LOSS OF POWER IS SIGNIFICANTLY DIMINISHED. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR.

Mileage: 88,000

VEHICLE WILL UNEXPECTEDLY STALL DURING DECELLERATION AND BRAKING. VEHICLE LOSES ALL POWER TO THE MOTOR AND POWER STEERING, MAKING IT DIFFICULT TO AVOID COLLISION AND STEER VEHICLE TO SAFETY. THIS HAPPENS AT HIGH AND LOW SPEEDS, AND HAS OCCURRED ON 3 SEPARATE OCCASIONS IN A 2 WEEK TIME PERIOD. THIS ISSUE WAS SUPPOSED TO BE ADDRESSED BY RECALL NUMBER P54; OF WHICH I COMPLETED ON THIS VEHICLE IN 2014. THIS ISSUE PERSISTS, AND I AM SEEING OTHER OWNERS COMPLAIN OF THIS IDENTICAL PROBLEM ON VARIOUS FORUMS. JEEP/CHRYSLER SEEMS TO BE INCONSISTENT ON THE COVERAGE OF REPAIRS AND DIAGNOSIS. THIS IS A REAL SAFETY CONCERN THAT SHOULD BE ADDRESSED UNIVERSALLY.

Mileage: 115,000

FCW LIGHT ON DASH WENT ON AND ALL POWER WENT OFF, CAUSING A TOTAL LOSS OF STEERING AND CONTROL ON THE FREEWAY. THIS COULD EASILY RESULT IN A FATAL COLLISION. *BF UPDATED 9/13/18*JB

Mileage: 82,000

MY 2011 JEEP GRAND CHEROKEE OVERLAND V8 HEMI STALLS WHILE SLOWING DOWN TO TURN ONTO ANOTHER ROAD, OR GOING FROM HIGHWAY SPEEDS TO EXITING A RAMP. IT'S BEEN OCCURRING FOR SEVERAL YEARS. I'VE ALREADY HAD THE FUEL PUMP RELAY RECALL FIXED TWICE, AND MY JEEP STILL STALLS OUT ALMOST ON A DAILY BASIS. IT TURNS OUT CHRYSLER ISSUED A RECALL (T36) FOR 2012-2014 JEEPS WITH ALTERNATOR ISSUES; HOWEVER THE INFORMATION I HAVE READ ON THE RECALL SOUNDS A LOT LIKE WHAT IS HAPPENING TO MY JEEP. 2011 JEEP GC OVERLAND SHOULD BE INCLUDED IN THIS RECALL.

Mileage: 125,000

TAKATA RECALL I JUST PURCHASED MY JEEP BACK IN JUNE AND CAN VIEW THE SERVICE HISTORY. THIS COMPLAINT IN PARTICULAR HAS TO DO WITH EXTENDED CRANK. MY JEEP TAKES AWHILE TO START. I SEE THAT THERE WAS A FUEL PUMP RELAY RECALL. I SEE IN MY SERVICE HISTORY THAT MY JEEP HAD THIS PART REPLACED: 02/02/2015 78,423 MI AT JT'S CHRYSLER JEEP DODGE FIAT. AGAIN, ACCORDING TO THE SYMPTOM/CONDITIONS, I AM STILL EXPERIENCING THE SAME ISSUE, AND WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING OR HAVE A SYMPTOM/CONDITION OF A CLUNK AND/OR BUMP FELT THROUGH THE STEERING WHEEL UNDER MODERATE BRAKING OR DRIVING OVER ROUGH ROADS (19-003-14) PART TO FIX KNOWN ISSUE IS (AR) 05057539AD SHAFT, STEERING COLUMN INTERMEDIATE. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING A SYMPTOM/CONDITION OF A POWERTRAIN ISSUE. WHEN ACCELERATING, I FEEL THE TRANSMISSION SLIPPING AND THE ENGINE MAKES VERY NOISY AND ABRUPT VIBRATIONS. ALL LUBRICANT IS NEW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. MY WINDOW WASHING FEATURE DOES NOT SPEW FLUID ONTO FRONT WINDOWS, HOWEVER, WILL SPEW LIQUID ON REAR WINDOW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS.

Mileage: 99,484

ON MULTIPLE OCCASIONS, OUR 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L ENGINE STALLS WHILE BRAKING AND TRYING TO TURN CORNERS. RECALL P54 TO REPLACE FUEL PUMP RELAY TO CORRECT THIS ISSUE WAS DONE IN NOVEMBER 2015, BUT THE ISSUE HAS CONTINUED. MOST RECENTLY OCCURRED SEPT 8TH, 11TH AND NOW TODAY THE 14TH. HAD VEHICLE IN FOR DIAGNOSTICS ON SEPT 13TH AND JEEP TECHNICIANS WERE UNABLE TO FIND THE PROBLEM. WHEN THIS STALLING OCCURS, THERE ARE NO WARNING LIGHTS AND APPARENTLY NO FAULT CODES GENERATED. WHEN MOTOR STALLS, WE LOSE POWER STEERING AND BRAKES AND HAVE ENDED UP ON THE WRONG SIDE OF ROAD TRYING TO GET STOPPED. THIS USUALLY HAPPENS WHEN DECELERATING AND BRAKING TO TURN OFF OR ONTO A HIGHWAY.

Mileage: 78,000

TIMP RECALL, WAS REPAIRED JAN 2015. TODAY VEHICLE STALLED IN TRAFFIC, COMPLETELY SHUT DOWN AND LOST POWER STEERING, WHILE MAKING A LEFT HAND TURN. I AM LUCKY I WAS NOT IN AN ACCIDENT. I WAS ABLE TO RESTART THE VEHICLE. I HAVE MADE AN APPOINTMENT WITH THE DEALER, BUT SINCE IT WAS REPAIRED PREVIOUSLY, NOT SURE WHAT THEY WILL DO FOR ME. OBVIOUSLY THERE IS STILL A PROBLEM THE RECALL DID NOT REPAIR.

Mileage: 82,000

ON MAY 4, 2017, APPROXIMATELY AROUND 7:00PM, I TURNED RIGHT ONTO A FREEWAY AND MY STEERING WHEEL LOCKED UP AND THE VEHICLE SHUT OFF COMPLETELY. I WAS NOT ABLE TO TURN THE STEERING WHEEL AND BARELY WAS ABLE TO MAKE IT OUT OF THE MIDDLE OF THE ROAD. THE ENGINE SHUT OFF WHILE DRIVING DOWN THE ROAD. I AM LUCK THAT I DID NOT HAVE A CAR BEHIND ME OR I WOULD HAVE CAUSED AN ACCIDENT. HOW SCARY!! CHRYSLER HAS CLAIMED THAT THEY HAVE FIXED THIS!!

Mileage: 107,000

WHEN DRIVING THE ENGINE WILL TURN OFF WITH NO WARNING. SINCE DECEMBER UNTIL NOW, IT HAS DONE THIS A TOTAL OF 6 TIMES. 3 OF THE TIMES EITHER MERGING ONTO THE FREEWAY OR GETTING OFF OF THE FREEWAY. SCARES ME SO MUCH. I HAVE BEEN LUCKY ENOUGH TO NOT HAVE ANYONE CRASH FROM THE BEHIND. MY STEERING WHEEL LOCKS, AND THE BRAKES BECOME VERY HARD TO PUSH DOWN ON. ITS HARD TO MOVE OUT OF THE WAY OF TRAFFIC.

Mileage: 67,000

WHILE DECELERATING AND MAKING A TURN THE VEHICLE HAS SHUT OFF WHICH CAUSES YOU TO LOSE STEERING AND BRAKING. THIS HAS HAPPENED TO ME ON 4 SEPERATE OCCASIONS

Mileage: 52,450

2011JEEP GRAND CHEROKEE OVERLAND HAD STALLED IN THE MIDDLE OF AN INTERSECTION LOSING POWER STEERING, NO BRAKES, AND NO WARNING LIGHTS ON DASH TELLING ME ANYTHING ABOUT JEEP BEING TURN OFF. VERY SCARY! I HIT THE CURB AND ALMOST HIT THE ATOP SIGN.

THE 2011 JEEP GRAND CHEROKEE WILL EXPERIENCE ENGINE STALL WHILE THE VEHICLE IS IN MOTION, AT TIMES IN EXCESS OF 30 MPH. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKE FUNCTIONS. IT HAS LIKEWISE STALLED AT STOP LIGHTS/SIGNALS WHICH IS EQUALLY DANGEROUS WHEN VEHICLES ARE APPROACHING FROM BEHIND AT HIGH SPEEDS EXPECTING THE VEHICLE IN FRONT TO MOVE WITH THE GREEN LIGHT. CHRYSLER ISSUED A RECALL (P54) RELATED TO THESE ISSUES, HOWEVER THE CHEAP EXTERNAL FUEL PUMP RELAY WIRING HARNESS FIX THEY EMPLOYED TO REMEDY THE PROBLEMS CAN BE CHARACTERIZED AS INSUFFICIENT AT BEST. IN FACT, THE ISSUES WITH OUR FAMILY VEHICLE HAVE ACTUALLY WORSENED SINCE THE P54 RECALL WAS PERFORMED IN MAY OF 2015. THE VEHICLE'S PROBLEMS HAVE NOW PROGRESSED TO THE POINT WHERE THE VEHICLE WILL NOT START: A TYPICAL SYMPTOM OF THESE DANGEROUS JEEP/CHRYSLER PRODUCTS. THERE ARE LITERALLY HUNDREDS OF CONSUMER COMPLAINTS OUTLINING SIMILAR ISSUES I.E., THE VEHICLES BEING DIFFICULT TO START OR NOT STARTING AT ALL, VEHICLES' POWER WINDOWS NOT OPERATING PROPERLY, DOOR LOCKS OPENING AND LOCKING ON THEIR OWN, HORN BLARING, THE VEHICLE NOT RECOGNIZING THE FOB, ELECTRONIC FUEL PUMPS REMAINING ON AFTER THE VEHICLE IS SHUT OFF AND STALLING WHILE THE VEHICLE IS IN MOTION. A COMMON THEME RELATED TO ALL OF THESE ISSUES SEEMS TO BE THE POWER DISTRIBUTION CENTER FOR THE VEHICLES OR THE TIPM (TOTAL INTEGRATED POWER MODULE). IT SEEMS FIAT - CHRYSLER HAS BEEN AWARE OF THE PROBLEMS WITH THEIR OEM MANUFACTURED TIPM PARTS FOR SOME TIME, SINCE 2007, BUT TOOK THE WOEFULLY INADEQUATE ROUTE OF CORRECTING ONLY A SMALL AND LESS DANGEROUS ISSUE OF THE MANUFACTURERS DEFECT. HENCE THEIR COURT ORDERED P54 EXTERNAL FUEL PUMP WIRING HARNESS, WHICH ON A GOOD DAY WILL CORRECT THE FUEL PUMP RUN-ON. WHAT NEEDS TO BE ADDRESSED IS THE STALLING WHILE IN MOTION ISSUES ASSOCIATED WITH THESE VEHICLES. PLEASE MANDATE A SAFETY RECALL.

Mileage: 57,000

WAS SLOWING DOWN FROM 50 MPH TO MAKE A LEFT HAND TURN. AS I WAS ENTERING THE TURN, AT ABOUT 30 MPH, THE ENGINE SHUT OFF. ALL DASH LIGHTS STILL FUNCTIONAL, RADIO WAS STILL ON, TURN SIGNAL STILL ON. THERE WAS NO SPUTTERING. LOST POWER STEERING AND POWER BRAKING (AND ANY OTHER ITEMS THAT ARE NOT FUNCTIONAL WHILE IN "RUN" MODE). SHIFTED TO "NEUTRAL", BUT IT WOULD NOT START BECAUSE THE TRANSMISSION WAS NOT IN "PARK". PULLED TO THE SIDE AND STOPPED THE VEHICLE, PUT IT IN "PARK". STARTED LIKE NOTHING HAD HAPPENED. THERE WERE NO WARNING LIGHTS BEFORE SHUTDOWN, THERE ARE NO SERVICE LIGHTS OR OBD II CODES STORED IN COMPUTER. WAS USING THE PUSH BUTTON STARTER, THE KEY FOB WAS IN MY POCKET.

Mileage: 64,500

THE JEEP HAS ONLY 43,880 MILES WHEN I WENT TO THE JEEP DEALER FOR AN OIL CHANGE. I WAS TOLD THE POWER STEERING RACK WAS LEAKING. THE REPAIR WOULD COST $1602 PLUS TAX. THIS JEEP HAS NOT BEEN DRIVEN OFF ROAD AND SHOULD NOT BE LEAKING WITH THIS LOW MILEAGE . THERE APPEARS TO BE MANY COMPLAINTS OF OWNERS WITH THE SAME PROBLEM. IT APPEARS THERE IS A FAULT WITH THE PART.

Mileage: 43,880

REPLACED TIPM 15 MONTHS AGO. TODAY, TURNING INTO PARKING LOT CAR STALL. LOST ALL POWER STEERING, NO BRAKES, NO ENGINE. HAD TO RESTART WHILE COASTING. DECELERATING AT 45 MPH MAKING A LEFT TURN.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND CAUSED A LOSS OF BRAKING AND POWER STEERING ABILITY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

CAR STALLS WITH NO WARNING WHILE DRIVING. HAS HAPPENED TWICE. LOSE POWER STEERING. ABLE TO RE-START.

Mileage: 90,000

THE ENGINE SEEMED TO LOSE POWER AND THE POWER STEERING AND BREAKS LOST POWER AS WELL. WAS MERGING FROM THE HIGHWAY ON TO A MAIN STREET IN A CITY. THE VEHICLE WAS NEARLY INOPERABLE BUT I WAS ABLE TO STOP IT AND RESTART IT. BUT THE BRAKES AND STEERING WERE LOCKED.

Mileage: 85,000

THIS IS THE SIXTH TIME, TODAY, 9/13/15. I HAVEN'T BEEN KILLED YET, BUT IT'S A FUTURE POSSIBILITY. MY JEEP LOSES POWER AND WILL NOT STEER. IT HAPPENED WITH MY MOM AND MY ONLY CHILD IN THE JEEP. CHRYSLER TELLS ME EVERY TIME TO TAKE IT TO THE LOCAL DEALER, QUIRK JEEP IN MARSHFIELD, MA. I DO. THEY RUN THE EVER POPULAR 'DIAGNOSTICS' AND FIND NOTHING WRONG WITH IT. YET, IT KEEPS HAPPENING! THE LAST TIME IT HAPPENED, I WAS ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. STATE POLICE WOULD NOT ALLOW ME TO WAIT FOR AAA SO I HAD TO PAY OUT OF POCKET $120 TO BE TOWED OFF THE ROAD BY SOME NEANDERTHAL IN A TOW TRUCK. WHAT CAN I DO BEFORE I AM KILLED BY THIS VEHICLE? *THE LAST TIME IT HAPPENED WAS IN EARLY AUGUST OF THIS YEAR. I CONTACTED JEEP WITH THIS EMAIL AND WAS TOLD TO TAKE IT IN TO THE DEALER FOR 'DIAGNOSTICS.' I DID AND THEY FOUND NO PROBLEM AGAIN! MY JEEP IS AGAIN LOSING SPEED AND POWER STEERING. IT IS RANDOM. I AM DRIVING ALONG AND IT LOSES ACCELERATION AND POWER STEERING. I AM TERRIFIED TO DRIVE ON THE HIGHWAY EXPECT IN THE FAR RIGHT LANE AT MINIMAL SPEEDS. THIS IS A PROBLEM BECAUSE I AM A TRAVELLING SALESPERSON AND MUST BE ON THE ROAD ALL DAY, FIVE DAYS A WEEK. I TRAVEL UP TO 200 MILES A DAY. AS I INDICATED BACK IN DECEMBER, THIS IS MY FIFTH JEEP. QUIRK SAYS ALL THE RECALLS ON MY VEHICLE HAVE BEEN DONE AND THEIR DIAGNOSTICS CAN FIND NO REASON FOR THE LOSS OF POWER. HOWEVER, IT IS HAPPENING AND IT IS EXTREMELY DANGEROUS. ORIGINALLY, WHEN THIS FIRST STARTED HAPPENING, SHORTLY AFTER I BOUGHT THIS PRE-OWNED JEEP, I WAS TOLD THE TIPM RECALL WOULD CORRECT THESE PROBLEMS. OBVIOUSLY, IT HAS NOT. *IN ADDITION, I HAVE RANDOM ISSUES WITH MY KEY NOT WORKING OR MY CAR REFUSING TO TURN ON. I AM A SINGLE MOM WHO HAS TO WORK. I DO NOT HAVE THE FINANCIAL ABILITY TO BUY A NEW VEHICLE AND JUNK THIS JEEP. I NEED THIS VEHICLE TO WORK AS IT IS SUPPOSED TO WORK.

MY 2011 JEEP GRAND CHEROKEE BEGAN STALLING WHILE DRIVING IN DECEMBER 2014. THESE OCCURRENCES HAVE BEEN DOCUMENTED BY THE DEALERSHIP FOUR TIMES. IT HAS ALWAYS STALLED WHILE DRIVING AT SPEEDS HIGHER THAN 50 MPH. IT HAS STALLED ON THE FREEWAY 2 TIMES AND I HAVE BEEN SPARED A SERIOUS TRAFFIC COLLISION DUE TO LIGHT TRAFFIC CONDITIONS. THE VEHICLE NEVER THROWS A CODE WHEN IT STALLS. THERE IS NOTHING THE SERVICE DEPARTMENT CAN DO FOR THESE "PHANTOM" OCCURRENCES. THE TIPM HAS BEEN REPLACED SINCE THAT CAN SOMETIMES BE THE ISSUE. HOWEVER, THE STALLING CONTINUES. I HAVE RESEARCHED THIS STALLING ISSUE AND THERE ARE OTHERS WITH THE SIMILAR PROBLEM. WHAT WILL IT TAKE BEFORE CHRYSLER ADDRESSES THIS LIFE THREATENING PROBLEM? CURRENTLY, MY VEHICLE IS BACK AT THE DEALERSHIP FOR THIS PROBLEM. I AM NOT LOOKING FORWARD TO PICKING UP MY VEHICLE SINCE THE PROBLEM IS ALWAYS LOOMING LIKE A BLACK CLOUD OVER MY HEAD.

Mileage: 29,255

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STEERING COLUMN SEIZED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

VEHICLE STALLED ON A BUSY ROAD WHILE TRAVELING APPROXIMATELY 35 MPH. I WAS DECELERATING APPROACHING A TRAFFIC LIGHT AND LOST POWER STEERING, POWER BRAKES AND ENGINE SHUT DOWN. AFTER PLACING VEHICLE INTO PARK I WAS ABLE TO RESTART. THIS HAS HAPPENED TWICE IN THE LAST FEW MONTHS. THE DEALERSHIP IS NOT ABLE TO REPLICATE THE ISSUE OR TAKE FURTHER ACTION TO CORRECT THE ISSUE.

Mileage: 59,000

I WAS KNOCKED UNCONSCIOUS AND HAVE NO MEMORY OF CRASH JEEP WAS TOTALED I NEVER SAW IT AGAIN TOOK 4 MONTHS TO RECOVER.

Mileage: 43,993

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. MA 10/23/15 UPDATED 11/03/15.*JB

Mileage: 105,000

WHILE DRIVING 55 MPH ON THE FREEWAY THE ESC LIGHT CAME ON AND THEN MY ENGINE STALLED, POWER STEERING AND BRAKES SHUT OFF. I HAD TO GET TO THE SIDE OF THE ROAD AND SLOWLY COAST TO THE EXIT! WITH MY TWO KIDS (BOTH UNDER 4) IN THE CAR. TALK ABOUT SCARY!!!! I HAD MY CAR TOWED TO A JEEP SERVICE CENTER AND AFTER 4 DAYS WITH MY CAR - THEY SAID THEY COULD NOT DUPLICATE NOR FIND ANY ISSUES. I HAD TO PAY $200.00 FOR THAT ANSWER.WHICH I WAS NOT HAPPY WITH!!! THEN TODAY (JULY 12, 2015) WHILE SLOWING DOWN AT A STOP LIGHT - THE SAME THING HAPPENED AGAIN!!!!!

Mileage: 32,000

I STARTED THE CAR UP ON OUR DRIVEWAY, PUT IT IN REVERSE, AND TRIED TO TURN THE CAR TO GO ONTO THE ROADWAY, BUT THERE WAS NO STEERING. I HEARD A SMALL PFFTT SOUND AS I STARTED THE CAR, AND HAVE NEVER HEARD THAT SOUND BEFORE. THERE IS NO SIGN OF ANY FLUIDS UNDER THE CAR.

Mileage: 22,508

I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND. THERE ARE CURRENTLY 42,000 MILES ON THIS VEHICLE. I WENT TO A SHOP AND TRIED TO HAVE THE RACK AND PINION REPLACED. AND I WAS TOLD THE ALL THE FOUR AXLE SPINDLES ARE RUSTED SO BADLY. THE PROFESSIONAL IN THE SHOP HAD TO SPEND LOT MORE HOUR TO FIGURE OUT AN OTHER WAY TO REMOVE THE PARTS WITHOUT TOUCHING THE SPINDLES. I WAS TOLD THAT IT WAS IMPOSSIBLE TO UNSCREW THE AXLE NUT OUT FROM THE SPINDLES BECAUSE OF THE RUSTS. THIS PROBLEM IS STILL UNRESOLVED. AND IT WOULD PREVENT THE PROCESS OF FUTURE PARTS REMOVAL. I STRONGLY BELIEVE CHRYSLER SHOULD ISSUE A RECALL OR A FREE REPAIR FOR THIS ISSUE. THANK YOU! *TR

Mileage: 42,000

WHILE DRIVING DOWN THE INTERSTATE, USING CRUISE CONTROL, MY CAR SUDDENLY LOST POWER STEERING AND THEN ALL CONTROL INCLUDING GAS. SEEMED TO STALL BUT THEN WOULD COME BACK ON AND OFF AS I WAS "COASTING" TO A STOP. TRYING TO MAKE MY WAY OVER TWO LANES SO I COULD SAFELY PULL OFF THE SHOULDER OUT OF DANGER WAS NEXT TO IMPOSSIBLE. I HAD TO HAVE MY CAR TOWED 110 MILES TO DEALER AND JEEP ONLY COVERED FIRST $100 SO I ENDED UP PAYING ANOTHER $450 IN TOWING COSTS. THE DEALER SAID MY "SERPENTINE BELT" HAD BEEN SHREDDED AND IT HAD WRAPPED ITSELF AROUND EVERYTHING IN ITS PATH. TALKING WITH NUMEROUS OTHER GARAGES AND EVEN OTHER JEEP CERTIFIED MECHANICS, THEY ALL AGREE THESE BELTS SHOULD BE REPLACED AROUND THE 85,000 MILE MARK EVEN THOUGH THEY SHOULDN'T SHOW SIGNS OF WEAR UNTIL THE 95,000 MILE MARK. THEREFORE I WOULD LIKE TO KNOW WHY THE BELT IN MY CAR, WITH ONLY JUST UNDER 43,000 MILES ON IT, SHREDDED SO BADLY AND ALMOST CAUSED ME TO DRIVE STRAIGHT INTO NUMEROUS CARS AND THEN INTO A GUARDRAIL AND OFF THE SIDE OF THE INTERSTATE. *TR

Mileage: 42,389

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE ABILITY TO STEER AND BRAKE SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE SHORTED ALL THE SPARK PLUGS AND THE SOFTWARE NEEDED TO BE UPDATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

AS I WAS BACKING OUT OF MY DRIVING, I HEARD A POP, AND GOT OUT TO INVESTIGATE, AND NOTICED THE RIGHT PASSENGER SIDE, TIE ROD END HAD COME LOOSE FROM THE TIE ROD. IT WAS NOT BROKEN BUT HAD LITERALLY COME APART. AFTER THE PART WAS TAKEN OFF, WE COULD SEE THAT THE THREADS ON THE TIE ROD WERE STRIPPED DOWN AROUND THE BOTTOM OF SHAFT. I TOOK THE PART TO MY DEALER, AND HE SAID, THAT IS NOT SUPPOSED TO HAPPEN. I HAVE CONTACTED THE MAKERS OF JEEP, BUT HAVE NOT HEARD ANYTHING BACK AS OF YET. THIS IS A FAULTY PART, AND COULD HAVE CAUSED A TRAGIC ACCIDENT. *TR

Mileage: 73,360

WAS COMING TO A STOP, GETTING READY TO DO A LEFT TURN AND THE CAR ENGINE WENT OFF AND THE STEERING WHEEL LOCKED. HAD TO COME TO A COMPLETE STOP AND PUT JEEP INTO PARK TO START IT AGAIN. STARTED FINE BUT WAS DANGEROUS AS THIS COULD HAVE HAPPENED IN THE INTERSECTION. COULD HAVE CAUSED A CRASH. THIS IS THE SECOND TIME THIS HAS HAPPENED AND TOOK IT IN FOR A RECALL ALREADY REGARDING STALKING ISSUE. PLEASE HELP *TR

Mileage: 44,124

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

SERPENTINE BELT FAILED CAUSING LOSS OF POWER STEERING. I DID NOT REALIZE WHAT HAD BROKEN UNTIL I LOOKED LATER, BUT I WAS LUCKY THAT I WAS VERY CLOSE TO HOME AS IT COULD HAVE CAUSED MAJOR ENGINE FAILURE SINCE THE BELT ALSO DRIVES THE WATER PUMP AND ALTERNATOR. *TR

Mileage: 32,635

WHEN THE JEEP GRAND CHEROKEE VEHICLE IS EXITING THE FREEWAY OR WHEN COASTING WITH NO PRESSURE ON THE ACCELERATOR, THE VEHICLE STALLS. ENGINE POWER IS LOST, POWER STEERING IS LOST, AND POWER BRAKING IS LOST LEADING TO A SIGNIFICANT INABILITY TO CONTROL THE VEHICLE. THE VEHICLE IS UNABLE TO RESTART UNTIL IT COMES TO A COMPLETE STOP IN THE ROADWAY AND IS PUT INTO PARK. THIS ISSUE HAS OCCURRED ON FOUR SEPARATE OCCASIONS BEFORE CHRYSLER EVEN ISSUED A RECALL. CHRYSLER HAS NOW NOTIFIED ME BY MAIL OF A RECALL FOR THE FUEL RELAY WHICH COULD CAUSE A STALL AND CRASH AND HAS RECOMMENDED I TAKE THE CAR TO A DEALER FOR REPAIR. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS STATED THAT NO PROBLEM CAN BE FOUND AND THEY CANNOT RECREATE THE ISSUE. THE JEEP DEALER HAS NO EVIDENCE SHOWING THEM THAT THE PROBLEM IS OCCURRING AS A RESULT OF THE FUEL RELAY EVEN WITH THE RECALL IN EFFECT. THE DEALER HAS ADVISED ME TO PICK UP THE CAR AND WAIT UNTIL PARTS ARE AVAILABLE TO FIX THE RECALLED PART. THIS MEANS THEY HAVE ADVISED ME TO DRIVE THE CAR WITH THIS POTENTIALLY FATAL FLAW. THIS IS AS OF NOVEMBER 18TH, 2014. CHRYSLER'S RECALL DEPARTMENT HAS ADVISED BY PHONE I DRIVE THE CAR TO ANOTHER JEEP DEALERSHIP TO SEE IF ANOTHER SERVICE DEPARTMENT CAN DIAGNOSE THE ISSUE. THIS RECOMMENDATION PUTS MYSELF AND THE PUBLIC AT RISK OF SERIOUS INJURY OR DEATH. THERE HAS BEEN NO TEMPORARY REPAIR SUGGESTED OR A DATE WHEN A PERMANENT FUEL RELAY REPLACEMENT PART WILL BE AVAILABLE. NO ALTERNATIVE TRANSPORTATION HAS BEEN PROVIDED OR OFFERED. I AM WITHOUT A MEANS OF TRANSPORTATION WHILE MY VEHICLES IS NOT FUNCTIONING DUE TO SAFETY REASONS. *TR

Mileage: 39,000

THE FIRST TIME MY JEEP STALLED I WAS GOING AROUND A TURN AND ALMOST CRASHED INTO A HIGHWAY BARRIER. I WAITED A COUPLE MINUTES, TURNED MY CAR BACK ON, AND KEPT DRIVING. THE SECOND TIME IT STALLED, ABOUT 1 MONTH LATER, I WAS TURNING INTO MY DRIVEWAY. IT WOULD NOT TURN BACK ON AT THIS POINT. I BROUGHT IT TO THE DEALERSHIP AND AFTER 2 HOURS OF DIAGNOSTICS THEY INFORMED ME IT WAS THE TIPM AND WOULD BE $1,200 TO FIX. AFTER SEARCHING ONLINE ABOUT THIS PART, I NOTICED MANY OTHER COMPLAINS OF THIS SAME ISSUE FOR A 2011 JEEP GRAND CHEROKEE. THIS IS CLEARLY A FAULTY PART AND SHOULD BE RECALLED. IF MY VEHICLE HAD STALLED IN DIFFERENT CONDITIONS, THE RESULTS COULD HAVE BEEN FATAL. *TR

Mileage: 74,000

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

Mileage: 56,000

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

Mileage: 56,000

DRIVING HOME FROM WORK ON A FRIDAY AFTERNOON, WHILE MAKING A TURN IN RESIDENTIAL AREA, THE ENGINE CUT OFF AND THE STEERING LOCKED UP. THE RADIO, INSTRUMENT PANEL AND A/C WERE ALL STILL ON, SO DID NOT IMMEDIATELY REALIZE THE ENGINE WAS OFF. WAS ABLE TO RESTART AFTER PUTTING VEHICLE INTO PARK. FORTUNATELY, NO OTHER VEHICLES WERE BEHIND ME OR COULD HAVE BEEN WORSE. DEALER NOT ABLE TO FIND WHAT WAS WRONG SINCE THEY COULD NOT REPLICATE IT, SO WAS NOT ABLE TO REPAIR PROBLEM. HAS NOT RECURRED, BUT NOW VERY SCARY DRIVING, NOT KNOWING IF IT WILL HAPPEN AGAIN. *TR

Mileage: 22,000

GOOD EVENING. I HAD PURCHASED A 2011 CERTIFIED PRE-OWNED GRAND JEEP CHEROKEE ON 7/4/2014. I HAD START TO EXPERIENCE CLUNKING SOUND AND CLICKING AS I WOULD TURN THE STEERING WHEEL A FEW DAYS AFTER MY PURCHASE. I CONTACTED THE DEALER THAT SCHEDULED ME AN APPOINTMENT TO REPLACE A BRAKE BOOSTER RECALL ON 7/18/2014 AND WOULD ADDRESS OTHER ISSUES THAT I MAY HAVE. DURING MY APPOINTMENT IN THE SERVICE DEPARTMENT AT THE DEALERSHIP, IT WAS MENTIONED TO ME THAT THE REASON FOR THE ISSUES IN MY STEERING WHEEL WAS THERE RESULT OF MY FRONT STRUTS BEING WORN DOWN AND NEEDS TO BE REPLACED. I WAS TOLD THAT THE STRUTS WHERE ON BACK ORDER AND I WOULD BE NOTIFIED ONCE THEY COME IN. I HAVE AN APPOINTMENT FOR THEIR REPLACEMENT ON 8/1/2014 AT 9:45AM. AFTER 7/18/2014 MADE ME QUESTION IF MY CERTIFIED PRE-OWNED JEEP HAD UNDERWENT THE 125-POINT INSPECTION THAT IS SUPPOSED TO HAVE BEEN CONDUCTED TO MAKE IT A CERTIFIED PRE-OWNED. I HAD THEN WENT ON THE JEEP WEBSITE TO FIND OUT WANT THE 125-POINT INSPECTION ENTAILED. UNDER #90 OF THE 125-POINT INSPECTION, SPEAKS OF SHOCKS AND STRUTS. MY QUESTION NOW WAS IF MY CERTIFIED JEEP UNDER WENT THE 125-POINT INSPECTION, THEN THE STRUTS SHOULD HAD BEEN ADDRESSED PRIOR TO SALE. I AM NOW BEGINNING TO EXPERIENCE ADDITIONAL ISSUES WITH THE VEHICLE. I MADE NUMEROUS ATTEMPTS TO NOTIFY THE DEALERSHIP TO FIND OUT IF THE 125-POINT INSPECTION HAD BEEN COMPLETED. I WOULD NOT GET ANY COOPERATION, JUST PASSIVENESS. I HAD THAN CALLED THE JEEP CHRYSLER INFORMATION CENTER FOR SOME TYPE OF RESOLVE IN FINDING OUT IF THE 125-POINT INSPECTION WAS COMPLETED, TO NO SUCCESS. I AM VERY MUCH CONCERN OF MY SAFETY,AND I NEED TO KNOW IF THIS INSPECTION WAS CONDUCTED PRIOR TO IT BEING SOLD TO ME. IF THE DEALERSHIP DID NOT CONDUCT THE 125-POINT INSPECTION, I WOULD LIKE THEM TO BE HELD ACCOUNTABLE OF THIS ACTION. PLEASE HELP ME IN ANY WAY POSSIBLE WITH THIS MATTER. THANK YOU IN ADVANCE. *TR

I HAVE EXPERIENCING THE SHUDDER/BUMP FEEL WITH THE STEERING WHEN BUMP OR SUDDEN BRAKE. I CHECK THE ARTICLE IN TBS UNDER STEERING 19-004-11 AND CALL THE DEALER. THEY CHECK ON THE VIN OF MY CAR AND SAID THAT THIS ARTICLE IS APPLY TO MY CAR IN THEIR SYSTEM. I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND SUMMIT WHICH MFD IS IN APRIL 2011. I ALSO MENTIONED THIS ARTICLE AND ISSUE TO THE DEALER. BUT THEY JUST KEPT SAYING THAT THIS IS NOT IN THEIR SYSTEM BASED ON THE VIN ON MY CAR. *TR

Mileage: 24,000

VEHICLE DIES FROM NO REASONS, ALSO FAILS TO START AT TIMES. *TR

Mileage: 50,000

MY WIFE HAS HAD 3 SEPARATE ENCOUNTERS WHERE HER 2011 JEEP GRAND CHEROKEE OVERLAND HAS RANDOMLY POWERED DOWN, LOSING CAPABILITY TO OPERATE THE VEHICLE (NO BRAKES/STEERING) WHILE SHE WAS DRIVING THE VEHICLE. THE FIRST OCCASION HAPPENED IN NOVEMBER OF 2013, VEHICLE WAS STOPPED AT AN INTERSECTION AND LOST POWER. THE VEHICLE WAS PUT INTO PARK AND RE-STARTED WITH NO FURTHER ISSUE. WE DIDN'T REPORT THIS INCIDENT. THE SECOND EVENT HAPPENED ON APRIL 3, 2014, THE VEHICLE LOST POWER WHILE MY WIFE WAS DRIVING AT APPROX. 40 MPH. AGAIN, WHEN THE VEHICLE CAME TO A STOP SHE PUT IT INTO PARK AND RE-STARTED THE VEHICLE. WE CONTACTED THE LOCAL CHRYSLER DEALERSHIP ON APRIL 7 AND SET UP AN APPOINTMENT FOR APRIL 12. THE THIRD EVENT OCCURRED THIS MORNING, APRIL 10, 2014. THE VEHICLE SPEED IS DIFFICULT TO DETERMINE BUT MY WIFE WAS SLOWING DOWN TO MAKE A LEFT TURN ON A 50MPH ROAD. THERE WERE OTHER VEHICLES IN THE AREA THAT COULD HAVE CAUSED SERIOUS ACCIDENT, MAINLY A SCHOOL BUS WITH CHILDREN ON BOARD. AGAIN, THE VEHICLE HAD TO BE PUT INTO PARK AND RESTARTED. DIFFICULT TO DO ON THIS BUSY ROAD. I CONTACTED THE SAME DEALERSHIP AND EXPLAINED TO THEM WHAT HAD HAPPENED. THE DEALERSHIP MOVED UP MY APRIL 12 APPOINTMENT TO TODAY. SO FAR, THE DEALERSHIP HAS BEEN ACCOMMODATING. THEY PLAN TO RUN DIAGNOSTICS CHECKS TO DETERMINE CAUSE OF POWER FAILURE. ALSO, THERE ARE OTHER ELECTRICAL ISSUES PLAGUING THIS VEHICLE (POWER DOOR LOCKS NOT WORKING, DRIVERS SIDE SEAT HEATER NOT WORKING, KEY NOT BEING DETECTED). THIS VEHICLE HAS APPROX. 129,000 KMS ON THE ODOMETER AND WE BOUGHT IT PRIVATELY ABOUT 6 MONTHS AGO (APPROX. 105,000 KMS). I FELT THAT I SHOULD REPORT THIS ISSUE GIVEN THE RECENT ATTENTION TO SIMILAR ISSUES WITH GENERAL MOTORS (IGNITION SWITCH). IF NECESSARY, I CAN PROVIDE MORE DETAILS. *TR

Mileage: 76,000

THERE ARE THREE KEY PARTS THAT MUST WORK AFTER A CAR STARTS, STEERING, BRAKING AND ACCELERATING. THE BRAKE BOOSTER AND POWER STEERING PUMP IN MY 11 JEEP GRAND CHEROKEE NEED TO BE REPLACED. I'M CURRENTLY TAKING ALL PRECAUTIONS WHEN DRIVING, HOWEVER THIS IS NOT NEARLY ENOUGH. I FEEL THAT AN ACCIDENT IS INEVITABLE. IT HAS NOW BEEN TWO WEEKS WAITING FOR TWO PARTS. FACING THE WORST WEATHER CONDITIONS IN YEARS I WOULD LIKE TO FEEL SAFE DRIVING TO WORK AND WITH MY FAMILY. I UNDERSTAND THAT CERTAIN STATISTICS HAVE TO MEET BEFORE ISSUING A COSTLY RECALL, HOWEVER UNDER THESE CONDITIONS I'M FACED WITH (BACKORDERED PARTS) I DON'T SEE WHY AN EXCEPTION SHOULDN'T BE ISSUED AGAINST CHRYSLER. IF A PROBLEM EXISTS YOU SHOULD BE ABLE TO HAVE THE PARTS AVAILABLE TO MEET DEMAND. NOT BEING ABLE TO MEET DEMAND WILL ALMOST SURELY PROVOKE A CLASS-ACTION LAWSUIT. MY QUESTION IS WHAT STEPS ARE BEING TAKEN BY THE NHTSA AGAINST JEEP/CHRYSLER? HIT THE GYM AND FLEX YOUR MUSCLES. THE WORST ACTION IS NOT TAKING ONE. *TR

Mileage: 55,000

UPON EXITING FREEWAY ON 2/05/14 CAR STALLED WITHOUT WARNING, MAKING IT DIFFICULT TO STEER BECAUSE LOSS OF POWER AND BRAKES NOT FULLY FUNCTIONAL I ALMOST RAN INTO STREET DIVIDER, I WAS ABLE TO STEER TO THE SIDE OF THE ROAD, WHERE I ATTEMPTED TO RESTART THE VEHICLE. VEHICLE DID START AND SEEMED FINE AFTERWARDS. IT HAPPENED AGAIN 4 DAYS LATER AGAIN WHILE EXITING FREEWAY OFF RAMP AGAIN. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY HOOKED IT UP TO A DIAGNOSTIC AND FOUND NO CODES OTHER THEN A SOFTWARE UPDATE THEY DID THEY COULD NOT FIND A PROBLEM. I'VE READ SEVERAL COMPLAINTS ABOUT THIS SAME TYPE OF STALLING WITHOUT WARNING ON OTHER JEEPS AND NO ONE HAS BEEN ABLE TO GET ANY HELP WITH THIS ISSUE. I SUPPOSE NOT UNTIL SOMEONE DIES FROM THIS MALFUNCTION OF THESE JEEPS WILL CHRYSLER START TO LOOK INTO THIS PROBLEM AND RECALL THE PART THAT IS CAUSING THIS TO HAPPEN. *TR

Mileage: 79,800

WHILE DRIVING MY 2011 JEEP GRAND CHEROKEE I SAW WHITE SMOKE COMING FROM THE DRIVER SIDE SUN VISOR AND THEN A BURNING SMELL. I PULLED OVER AND AFTER A FEW MINUTES THE SMOKE CLEARED, THE BRACKET FOR SUN VISOR STAYED HOT AND SHOWS SIGNS OF MELTING. NO INJURIES, THE VEHICLE WAS DRIVEN TO DEALERSHIP IMMEDIATELY. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

Mileage: 21,000

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

Mileage: 33,085

WHEN DRIVING THE VEHICLE SHUTS DOWN AND THE STEERING WHEEL GETS TIGHT. *TR

Mileage: 33,115

I WAS ENTERING A PARKING GARAGE IN NYC. I WAS DRIVING AT A LOW SPEED TO BE MINDFUL OF OTHER PEDESTRIANS/VEHICLES IN GARAGE. MY CAR MADE A SUDDEN LOUD POPPING SOUND. I FELT THE CAR JOLT TO THE RIGHT AND HIT THE WALL TO THE RIGHT OF ME. ALL OF THE SUDDEN I HAD NO CONTROL OF THE VEHICLE. PARKING ATTENDANTS AND OTHER PEOPLE IN THE GARAGE COULD NOT BELIEVE WHAT HAD JUST HAPPENED AND I COULDN'T EITHER. HAD VEHICLE TOWED TO MANHATTAN JEEP WHERE SERVICE REP SCOTT CARUSO IMMEDIATELY IDENTIFIED THAT THE CONTROL ARM SNAPPED OFF THE RIGHT FRONT PASSENGER WHEEL CAUSING THE WHEEL TO TURN COMPLETELY RIGHT. HE ENTERED THE ISSUE AS A WARRANTY CLAIM. MY OWN RESEARCH HAS TURNED UP OTHER STEERING ISSUES WITH THE JEEP WRANGLER THAT SOUND SIMILAR. I WAS FORTUNATE THAT THIS HAPPENED TO MY VEHICLE AT SUCH A LOW SPEED AND IN A PARKING GARAGE. I AM SURE IF IT HAPPENED ON THE HIGHWAY AT HIGHWAY SPEEDS THERE WOULD BE MULTIPLE FATALITIES. TO THIS DAY CHRYSLER HAS NOT DONE ANYTHING TO HONOR THE WARRANTY CLAIM AND MY CAR IS SITTING IN MANHATTAN JEEP UNTIL FURTHER NOTICE. D'AMBROSIO DODGE CHRYSLER JEEP IN DOWNINGTOWN, PA (WHERE I BOUGHT THE VEHICLE) HAS ALSO IDENTIFIED THE ISSUE AS A MECHANICAL WARRANTY ISSUE THAT SHOULD BE COVERED UNDER THE WARRANTY. CHRYSLER HAS NOT HONORED THE WARRANTY AND THE ISSUE REMAINS UNRESOLVED.

Mileage: 12,000

2011 JEEP GRAND CHEROKEE POWER STEERING LINES AT COOLER WERE MISSING CLAMPS. LINE CAME LOOSE, EMPTYING SYSTEM FLUID ONTO DRIVEWAY WHILE IDLING WITH LESS THAN 800 MILES TOTAL. DROVE VEHICLE TO DEALER, WHERE CLAMPS WERE DISCOVERED TO BE PRESENT, BUT NOT SLID ONTO TERMINUS POINTS AND NOT SECURED. *TR

Mileage: 788