2012 JEEP GRAND CHEROKEE Unknown Or Other Problems

Both control arm bolts broke at same time, as no stress was put on them causing vehicle to go out of control.

Alternator causing engine stall also electrical issues

The Carfax confirms that Landers McLarty Huntsville: Took possession of the vehicle on September 12, 2024, with 112,179 miles on it. Then recorded a sale to you on [XXX], showing 96,792 miles — a 15,387-mile rollback. That “Mileage Inconsistency” warning on Carfax is not just a clerical error. It shows the vehicle’s official odometer history was manipulated or misreported — and Landers McLarty is directly involved. My finance guy was Travis Christensen. In 2 attempts to resolve the issue, the first time I went in person, (6/10) he said “I will call back Wednesday when Deonte Sutton gets here”. Fine, I waited all day Wednesday, and there was no callback. In attempt to call them, I received no answer. I called today, (6/23), in attempt for updates on the situation. It felt as if he blew me off, saying “Yea me and Deonte have been trying to figure it out. I will call you later.” I called back 2 hours later, and no answer, it didn’t fully ring so I was sent to voice mail as if he declined the call. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at normal speeds the engine and everything turns off without any warning. This makes it difficult to get off the road or highway due to loss of power to steering. This happens randomly but with increasing frequency. The vehicle has been at the Jeep dealership since 12 June 2025 and I'm being told they cannot figure it out. Allegedly the dealership service center is contacting Jeep after I had to tell them to do so. Vehicle is at Crown Dodge, 6300 King Rd, Ventura, CA 93033 805-977-6526.

While stopped at a stop light 5 separate occasions in Eco mode. Vehicle shut off but would not restart unless I pressed the on/off button. I did not realize that it had happened and was almost rear ended because of it.

The entire vehicle turns off while driving down the road at 50mph. I am uncertain what part failed and have reproduced the issue on many occasions. This issue is a danger to not only my life but of those around me the vehicle shuts off unable to steer and unable to brake while still traveling at high speeds. This loss of control will result in the loss of limb or life if it hasn't already. Given the issue has existed for over 12 years now this needs to be investigated as the cause is completely unknown. When the issue accures it is without indication or warning it happens abruptly and seemingly without cause.

Vehicle was purchased 8/11/23 had it less then two weeks broke down . Was smoking , was put in shop several times . Told it was battery, then alternator. Gotten out of shop a few days later same issue . Had extended warranty , was stuck paying deductible twice even though it was in the shop for same thing . Deductible $200 twice I had to pay . Come to find out the engine had gone bad , they replaced that if I’m not mistaken . Vehicle was in shop almost a month after we had gotten no results from the original dealership service center where we purchased the vehicle. They did not have the proper tools to repair the vehicle, ended up taking the vehicle to a dodge dealership locally . After driving the car a couple months later it started smoking and jerking again would stop and would not crank . Was taken to the dealership again , told this time it was the transmission and extended warranty would not cover it . We were sold a LEMON. Dealership knew exactly what was wrong with this they wanted to get it off their hands . This is something they know from from the start , unsafe to drive keeps smoking . We need answers fast someone is liable for the damage car they sold my son and I.

drain water from AC leaking into cabin & flooding driver side & filling up under seat well where ECU is located & sloshing around

Dashboard pad cover is wrinkling and detaching from the dashboard top. The area most effected is on the passenger side. The covering has detached about 2 inches away from the windshield and has detached from the air vent cover. The detachment has caused the air vent cover to rise. The air vent cover is no longer flush with the top of the dashboard. While driving, the distortion in the dashboard pad covering and air vent cover distracts from my peripheral view and when I'm checking the right side or viewing the right view mirror. The service dealer at Koons Tysons Corner, VA was notified in May 2020. I was told there had been a recall to repair the dashboard pad, but parts were on order and there was a backlog for repairs. On December 28, 2021, the service center stated the Dashboard Pad Replacement was expected June 2022. Now, each time I call reference the replacement, I'm told the vehicle is on a waiting list or I get a service person who has no knowledge of the recall or issue.

I recently hit 100k and my jeep has been stalling. The first time it happened I was goi g about 45mph then stopped in traffic. I went to accelerate and nothing. It didn’t sputter and no lights came on saying anything was wrong. Input it in park, pushed the button and it started back up. A few weeks later, I pushed the button to start it and nothing happened. It did not even turn over. Again, I was able to push the button and start it. The most recent time, a month or so after, I came off the freeway and was slowing down. Again nothing to alarm me of it dying, just died and my power steering went out. I pulled over, put it in park and restarted it without issues.

I've tried 6 times in 3 years to get my recall done since I learnt of my fuel relay . Now according to my mechanic my catalytic converter is messed up due to waiting on the recall. The first 3 times was back ordered, the 4th time I went to my appointment and was told there computers were messed up just needed to see the car to still be on recall list. 5 and 6th time they never got part in. This recall is messing up my car. My check engine light will not go off due to the converter due to the fuel relay. If my check engine light is on I can't remote start it in cold weather . When will I be able to actually get my recall done before it messes up more of my car.

My 2012 jeep SRT8 will be driving n jerking and feels unsafe think gotta be a n23 transfer case or final drive ordeal they have with different year not my year but should be and I don't feel safe at all n I paid a lot of money for this premium vehicle and getting run around and serv 4wd and traction control off n fcw off pops up after few minutes all at same time got transfer case control module coming in mail hopefully it works but if not it's gotta b update or flash transmission update but it'll literally be surging and when slowing down it'll fell like it's getting shift in wrong gear it's crazy

The entire leather dash has become the delaminated they had issued a recall on us for a six-month period in early 2020 they kept pushing back saying they didn’t have the parts and six months lapsed I am just worried if I were to get into an accident that the airbags on the passenger side would not operate properly due to the fact that all the leather has sagged and become unglued how can a manufacturer only make a safety recall good for six months the mechanic told me it’s because they only have a certain amount of budget on labor and parts to do safety recalls and that the shops don’t want their time taken up because it is such a time extensive process there were thousands of vehicle’s affected and a lot of them were unable to be fixed because of part shortage and the six-month timeframe they gave everyone How do I get this fixed without paying $3000

Vehicle has inexplicably, and randomly stalled, and lost power steering and power brakes while operating. This has happened on multiple occasions, during random times of the day/season, while in movement, and while stopped at a traffic light/stop sign. There is no rhyme or reason to how or when this happens, and frustratingly cannot not be reproduced by a mechanic or dealership. When it happens, all other systems that were operating continue to operate (eg. radio stays playing, climate control (AC or heat), and the instrument panel doesn't indicate that anything is abnormal. Safety is a huge concern, as its difficult to control and/or slow the vehicle down, and we have barely avoided collisions. It has been taken to a dealer on multiple occasions, but to no avail, as the condition could not be reproduced. Other than the dealership's service department, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. We took ownership from the vehicles first and only other owner (my father in law) upon his passing back in April 2018. The condition happened within months of taking ownership, and has happened at least 8-10 times since then. The vehicle is available for inspection upon request. We would like to sell the vehicle (for this, AND other reasons), but do not feel comfortable selling an unsafe vehicle to anyone. We have incurred rental car costs while the car is in the shop for diagnosis. Upon a quick search online, there was quite a bit of evidence of this condition happening with others.

The recall is V62 but after the recall was preformed the vehicle is doing the exact same thing. While slowing down and braking the vehicle will stall without warning, with the vehicle not running the steering and braking systems are disabled which makes getting out of danger impossible. The vehicle needs to come to a complete stop, be put in park, then be restarted. This will be the third time this happened. I had the recall done then I had to pay the second time to get it fixed and now I need to bring the vehicle back to the dealership for the same issue. Chrysler will take no responsibility for the issue.

When purchased vehicle was told to take it to local dealer. Vehicle was taken to local dealer on May 2021. To this day, they claim that they are still waiting for parts. I am 80 years old and disabled and stressing big time because I keep receiving information on mail stating that my vehicle is not safe. I have called your number and all I was told that they are waiting for parts. Please help. Thank you.

Since purchasing this vehicle, the entire wood trim inside the vehicle has broken off chunk by chunk and continues to do it. It started with the front around the start button and has worked around to the passenger dash and now is falling off on the doors. Sometimes I will get in my vehicle and see a piece of wood on the floor board. Dealership states that only the carbon fiber trim on the SRT is covered but not the wood for my 2012 Jeep Grand Cherokee Overland. First started when my leather dash started to bubble and wrinkle up. Also, the plastic vents on the dash broke during the leather dash bubbling up and once that was fixed by recall, dealership stated that plastic vent is not covered even though it is caused by the leather wrinkling and bubbling up.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 19V813000 (Electrical System) the vehicle stalled intermittently. The contact stated that while driving at various speeds, the vehicle stalled intermittently while decelerating. The vehicle was taken to the dealer on four separate occasions and the fuel pump relay was replaced twice however, the failure recurred. The dealer was unable to duplicate the failure. There was no fault code detected. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and several cases were opened. The contact was informed that since the dealer was not able to plicate the failure, no assistance would be provided. The approximate failure mileage was 142,000.

Mileage: 142,000

I have repeatedly tried to get the recalls fixed for my 2012 Jeep Grand Cherokee, but all of the local dealers tell me Chrysler is only releasing one part per month per dealership and to just "wait!" I do not feel safe driving my vehicle. My vehicle is getting older, and other things keep needing to be repaired on the vehicle. It is just a matter of time before something bad happens to me. If they know there is a problem, how are they getting away with only releasing "one part per week" to each dealership across the country? This is gross negligence on Chrysler's part and a waiting game for something catastrophic to happen to people like me. Can you please offer a solution? I'm not as concerned about the visor. Should I be concerned about about the other recall besides the fuel pump? When I call the dealer, they say when the V62 part "for me" comes in, they will do all the recalls together, but I'm on a list "with a 100 people before me!" That is so unsettling...it could be more than a year!

THERE WERE TWO RECALL IN LATE 2019 FROM FCA FOR MY JEEP. ONE HAS BEEN FOR THE FUEL PUMP RELAY WHICH JEEP HAS THE PART BUT I'VE BEEN UNABLE TO SCHEDULE FOR REPAIR BECAUSE THE JEEP DEALERSHIP SAID THEY CANNOT GET THE PART AND BLAMES JEEP (FCA). FCA BLAMES THE DEALERSHIP. THE SECOND RECALL WAS FOR THE DASH PAD PEELING UP, WHICH REQUIRES A NEW DASH PAD. AGAIN I'VE BEEN TRYING TO SCHEDULE THIS FOR 1 1/2 YEARS AND AGAIN THE DEALERSHIP BLAMES FCA AND FCA SAYS THE DEALERSHIP ISN'T ORDERING CORRECTLY AND FCA HAS RECENTLY TOLD ME THAT "SOMEONE" AT JEEP HAS BEEN CANCELLING THE ORDERS SUBMITTED WITHOUT EXPLANATION. THE FUEL PUMP RELAY IS A SAFETY RECALL GOING ON FOR THE PAST 1+ YEARS. THE REPLACEMENT DASH PAD HAS PREVENTED ME FROM TRADING IN OR SELLING MY VEHICLE BECAUSE THE PROBLEM HAS NEGATIVELY IMPACTED THE VALUE OF THE VEHICLE.

THE COVERING IN THE DASH IS COMING UP THAT MAY PREVENT THE AIR BAG FROM DEPLOYING

Mileage: 89,000

TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.

MY CAR BEGAN SHUDDERING, THE DEAL OF DRIVING A BOAT ALMOST, FEELING LIKE THE TRANSMISSION IS IN A LOWER GEAR BUT NOT AS ROUGH. THE DEALER PREFORMED RECALL REPAIR FSA 14M02TSB 16-0129 TODAY IN DENTON. I DROVE HOME THE 35 MI. AND, ALTHOUGH IMPROVED STILL FELT THE SAME. MY BOYFRIEND RESEARCHED OTHER BULLETINS AND RECALLS. THEN JACKED THE CAR UP AND SAW A LEAK RELATING TO 14M01TSB. I CALLED BUT WAS TOLD SINCE I HAVE 127798 MI AND IT HAS BEEN MORE THAN 10 HRS, THIS NO LONGER APPLIES. THERE WAS NO WARNING OR CODED RELATED TO THESE ISSUES AND I FEEL THAT THESE 2 ISSUES ARE RELATED TO EACH OTHER AND 1401TSB SHOULD BE EXTENDED TO ACCOMMODATE CUSTOMERS WHO HAVE THIS ISSUE BUT WEREN'T AWARE AS DIAGNOSTICS DO NOT SHOW THERE IS A PROBLEM AND THE LEAK IS NOT SEVERE ENOUGH TO NOTICE DRIVEWAY SPOTS. THE ONLY CODE OF MY CAR IS AN OXYGEN SENSOR CODE THAT SHOWED UP AFTER THE DEALER REPAIR TODAY. I HAVE SEEN MANY PEOPLE WHO HAS THIS EXACT SAME ISSUE THEREFORE IT IS AN ONGOING PROBLEM THAT JEEP MANUFACTURERS ARE FULLY AWARE OF. I REQUEST THAT THE PREVIOUS 14M01 BE EXTENDED TO COVER ALL PARTS, REPAIRS AND LABOR RELATED TO THIS ISSUES FOR THESE VEHICLE OWNERS. I AM JUST OUTSIDE THE COVERAGE OF THIS BULLETIN AND HAD MY BOYFRIEND NOT JACKED UP THE VEHICLE AND CHECKED HIMSELF AFTER RESEARCHING THE BULLETINS, WE WOULD STILL BE UNAWARE OF THE ACTUAL PROBLEM. I, AND OTHER OWNERS NEED THE PROBLEMS ADDRESS IN BULLETIN 14M01 REMEDIED BY WARRANTY EXTENSION OR OTHER SATISFACTORY MEANS TO COVER A PROBLEM THAT THE MANUFACTURER IS FULLY AWARE OF.

Mileage: 127,797

I WAS DRIVING ON A CITY STREET WHEN THE VEHICLE LOST ACCERLATION. NO CHECK ENGINE LIGHT. I STEPPED ON GAS IT WOULDN'T ACCERLAT. I THEN PULLED THE VEHICLE OVER TO SIDE OF STREET. PUT IT IN PARK AND THEN TURN IT OFF. THEN I RESTARTED THE VEHICLE AND A LIGHTING BOLT CAME ON DASH. I COULDN'T GAIN SPEED, THE ONLY THING MY VEHICLE DID WAS ROLL IN DRIVE NOT SPEED AT ALL.

Mileage: 99,000

STARTING EARLY IN 2019 MY VEHICLE STARTED HAVING ISSUES WITH STALING . A RECALL (V62) WAS ISSUED TO RESOLVE THIS ISSUE. MY VEHICLE WAS "REPAIRED " PER V62 RESOLUTION ON 1/5/2021 @ CORINTH CDJR IN CORINTH MS. SINCE, THE 5TH MY VEHICLE HAS STALLED 10 TIMES IN LESS THAN 100 MILES DRIVEN. GENERALLY WHILE BREAKING ON AN INCLINE OR DECLINE. INCLUDING 2 TIMES TODAY WHILE TAKING MY KIDS TO SCHOOL.

Mileage: 164,000

4X4 SERIVICE ON MY 2012 JEEP GRAND CHEROKEE TURNS ON ALL THE TIME AND I'M WORRIED IT WON'T RIDE THE SAME IN THE RAIN WHEN IT HAS TO RUN WITH ALL 4 WHEELS AND IT'S JUST RUNNING WITH 2 WHILE DRIVING I'M REALLY CONCERN

NHTSA RECALL NUMBER 19V-813 RECALL DATE: NOVEMBER 14, 2019 REPAIR PARTS ARE STILL NOT AVAILABLE AFTER ONE YEAR. VEHICLE HAS EXPERIENCED STALL WHILE DRIVING AND NOW DOES NOT START. DEALERSHIP OFFERED TO TOW VEHICLE TO DEALERSHIP BUT NO ESTIMATE ON TIME FOR REPAIR. RECALL R09 WAS PREVIOUSLY COMPLETED.

Mileage: 80,000

THE RECALL WAS ISSUED ONE YEAR AGO AND NO FURTHER ACTION HAS OCCURRED.

THE LEATHER DASHBOARD ON MY JEEP GRAND CHEROKEE IS DELAMINATING (I.E., DETACHING FROM THE DASHBOARD). CHRYSLER IS AWARE OF THE PROBLEM AND ISSUED AN "X-81" EXTENDED WARRANTY (WHICH THEY FAILED TO COMMUNICATE TO CONSUMERS) AND IS NOW REFUSING TO TAKE STEPS TO CORRECT THE ISSUE. THIS PROBLEM CAUSES A DISTRACTION WHILE OPERATING THE VEHICLE AND IF IT CONTINUES TO WORSEN IT MAY IMPEDE VISIBILITY.

Mileage: 88,000

IN AUGUST 2017 I PURCHASED THE 2012 JEEP GRAND CHEROKEE FROM MOSSY MOTORS. A RECALL 17V-435 WAS ISSUED AND AN UNKNOWN DEALERSHIP INSPECTED, NOT REPRISED, THE ALTERNATOR AND MARKED 'COMPLETE' TO THE RECALL. IN MAY 2019, THE ALTERNATOR, WHICH WAS IN RECALL 17V-436 QUIT WORKING WHILE DRIVING AND SURGED THE PCM ON MY CAR. CAUSING ALL STEERING, LIGHTS, ETC TO QUIT WORKING AND THANKFUL DID NOT CAUSE AN ACCIDENT. I WAS STRANDED OK THE SIDE OF THE ROAD AND HAD TO BE TOWED. UPON REPLACING THE ALTERNATOR (WE PAID FOR BECAUSE WE THOUGHT ALL RECALLS WERE COMPLETE AS STATED - UNTIL FURTHER INVESTIGATION), IT WAS FOUND THE PCM ALSO NEEDED TO BE REPLACED DUE TO SURGING FROM THE ALTERNATOR THAT WAS INSPECTED, INSTEAD OF REPLACED. FCA IS REIMBURSING FOR THE ALTERNATOR BUT SAID THEY WILL NOT FOR THE PCM, ALTHOUGH I WAS TOLD FROM AN FCA CUSTOMER CARE SPECIALIST, FCA WAS AWARE THAT IF THE ALTERNATOR WAS NOT REPLACED IT WOULD INDEED CAUSE THE PCM TO FAIL. I HAVE ATTEMPTED SEVERAL TIMES TO DISPUTE THE NON-REIMBURSEMENT FOR THE PCM REPLACEMENT, BUT NO ONE AT FCA COULD GET A CASE MANAGER TO CALL ME BACK AND JUST INSTRUCTED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP WHO COMPLETED THE 'INSPECTION' IS UNKNOWN TO MYSELF, AND STATED UNKNOWN FROM THE CUSTOMER CARE REPRESENTATIVE AT FCA.

Mileage: 114,740

HELLO, MY VEHICLE HAS BEEN UNDER A RECALL SINCE 2019 AND JEEP HAS NOT FOUND THE PARTS YET STILL. MY CHECK ENGINE LIGHT CONSTANTLY COMES ON AND I'M SURE IT IS THE FUEL PUMP RELAY. I DON'T KNOW HOW MUCH LONGER UNTIL MY SUV CUTS OUT COMPLETELY.

I HAVE HAD SEVERE ELECTRICAL PROBLEMS WITH THIS CAR. THE CAR RANDOMLY SHUTS DOWN WHILE I AM DRIVING WHICH PUTS ME AND MY FAMILY IN VERY DANGEROUS SITUATIONS. IT LOOKS LIKE THERE IS A RECALL INTENDED TO ADDRESS THIS ISSUE BUT IT SOUNDS LIKE THEY DO NOT HAVE A SOLUTION YET. THE ISSUE IS GETTING WORSE AND WORSE AND I AM NOT IN A POSITION TO BUY A NEW CAR RIGHT NOW. WHAT DO I DO? (RECALL RELATED INCIDENT) TS

Mileage: 105,000

IN 2019 MY ENGINE LIGHT WENT ON WITH CODE P0520 - OIL PRESSURE SENSOR. I REPLACED THE OIL PRESSURE SENSOR AND THE ENGINE LIGHT CAME BACK ON A MONTH LATER WITH THE SAME CODE P0520, SO I REPLACED THE OIL PRESSURE SENSOR FOR A SECOND TIME. LESS THAN A MONTH LATER I BEGAN GETTING A GENERIC CODE P06DD. I HAVE SENSE REPLACED THE OIL PRESSURE SENSOR A 3RD TIME ALONG WITH THE OIL FILTER HOUSING AND OIL PUMP. IT WAS FINE FOR ABOUT A WEEK BUT THEN CODE P0520 - OIL PRESSURE SENSOR RETURNED. THERE ISSUE IS NOT MECHANICAL AND NO ONE HAS BEEN MECHANICAL AS ALL OF THE PARTS ASSOCIATED WITH THE CODE HAVE BEEN REPLACED REPEATEDLY. NOBODY IS ABLE TO RESOLVE IT AND I CANNOT PASS INSPECTION UNTIL THEY DO.

Mileage: 95,000

CAR UNEXPECTEDLY STALLS OUT WHILE DRIVING

Mileage: 103,000

HEADRESTS POPPED A FEW MONTHS OF EACH OTHER WHILE I WAS AT A STOP. I THOUGHT SOMEONE THREW SOMETHING INTO THE CAR! HIT THE BACK OF MY HEAD!

Mileage: 120,000

I PURCHASE MY 2012 JEEP GRAND CHEROKEE WITH 5.7 LITER ENGINE IN JANUARY 2017. FOR NEARLY TWO YEARS IT WAS FINE BUT THEN IT STARTED STALLING. IT STALLED AT LEAST 15 TIMES IN THE LAST YEAR. IT USUALLY STALLS WHEN SLOWING DOWN FOR TRAFFIC OR A RED LIGHT BUT CAN ALSO STALL AFTER HAVING BEEN STOP FOR RED LIGHT, OR UPON ACCELERATION FROM A RED LIGHT~ ON RARE OCCASION IT HAS HAPPENED WHILE DRIVING 40 TO 50 MILES PER HOUR. THERE IS NO INDICATION THE CAR HAS STALLED UNTIL YOU TRY TO ACCELERATE, STEER, OR BRAKE, AS THE AIR CONDITIONER AND RADIO REMAIN UNAFFECTED. I'VE TAKEN THE JEEP TO MY DEALERSHIP NUMEROUS TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THEY FIRST THOUGHT IT WAS A FUEL PUMP SO THEY PUT A NEW FUEL PUMP IN. A FEW WEEKS AFTER INSTALLING A FUEL PUMP IT STALLED AGAIN SO I BROUGHT IT BACK AND THEY REINFORCE THE CONNECTION. A FEW WEEKS LATER IT STALLED AGAIN SO THEY HAD ME BRING THE CAR IN AND THEY ATTACHED A BLACK BOX TO IT THAT FUNCTIONS MUCH LIKE AN AIRPLANE'S BLACK BOX WHICH RECORDES DATA. I DROVE IT AROUND WITHOUT INCIDENT FOR ABOUT 5 WEEKS AND WE THOUGHT WE HAD THE PROBLEM SOLVED. OF COURSE 2 WEEKS LATER IT STALLED AGAIN SO I BROUGHT IT BACK. THEY REINSTALL THE BLACK BOX AND HAD THEIR WORK IS USED THE JEEP AS THEIR DAILY COMMUTE TRYING TO TRIP A CODE. IT TOOK A WHILE BUT ABOUT A MONTH LATER THEY FINALLY GOT A CODE FOR A WIRING ISSUE. FORTUNATELY, SINCE IT WASN'T COVERED IN MY EXTENDED WARRANTY, AND AT GREAT EXPENSE TO THEM, THEY REPLACED THE MAIN WIRING HARNESS. IT WORKED FOR ABOUT 6 WEEKS AND THEN STALLED AGAIN. THEY SAID THEY'VE DONE EVERYTHING THEY KNOW TO DO AND OFFERED TO GIVE ME A HIGH TRADE-IN VALUE FOR THE JEEP TO GET ME OUT OF THIS UNSAFE VEHICLE.

MY 2012 JEEP GRAND CHEROKEE HAS ISSUES STARTING. PUSH TO START ON KEY NO LONGER WORKS. PUSH TO START IN THE CAR TAKES SEVERAL ATTEMPTS. THE ISSUE SEEMS TO BE GETTING WORSE. BATTERIES HAVE BEEN REPLACED IN KEYS. THE ISSUE PERSIST WHEN NOT USING PUSH TO START AND INSERTING KEY AND CRANKING. IT TRIES TO CRANK, ELECTRONICS FLICKER, THEN NOTHING. WHEN I FIRST NOTICED THE ISSUE THE CAR WOULD START TYPICALLY ON THE SECOND ATTEMPT. YESTERDAY IT TOOK AROUND TEN ATTEMPTS TURNING THE KEY TO GET THE CAR STARTED.

Mileage: 80,000

WHILE IN MOTION, SMOKE STARTED COMING OUT OF THE FRONT PART OF THE ROOF INSIDE THE VEHICLE. AFTER A COUPLE OF MINUTES, THE PASSENGER SIDE VISOR BEGAN MELTING OF ITS HINGE UNTIL IT FELL OFF, THEN A FLAME BEGAN TO COME OUT OF THE HOLE WHERE THE SUN VISOR IS ATTACHED. THIS OCCURRED EVEN AFTER VISORS WERE CHANGED DUE TO PREVIOUS RECALL.*JB

Mileage: 48,000

I HAVE HAD A PROBLEM WITH MY CAR STALLING RANDOMLY SINCE THE DAY I BOUGHT IT BRAND NEW OFF THE LOT. I HAVE BEEN COMPLAINING TO THE DEALERSHIP FOR 8 YEARS NOW AND THEY HAVE NEVER ONCE OFFERED TO FIX IT. THEY KEPT TELLING ME NOTHING WAS WRONG WITH MY CAR. THE LAST TIME I TOOK MY CAR IN FOR RANDOMLY STALLING (WHILE ON THE FREEWAY), MY WARRENTY HAS JUST EXPIRED AND THEN THEY TOLD ME I HAD TO REPLACE MY ENTIRE FUEL PUMP SYSTEM. NOW A FEW WEEKS AGO I RECEIVED A RECALL ABOUT MY FUEL PUMP SYSTEM SAYING DO NOT DRIVE YOUR VEHICLE BEAUCSE ITS UNSAFE. THE MANUFACTURE HAS TOLD ME THEY WILL NOT SUPPLY ME WITH A RENTAL CAR, PUBLIC TRANSPORTATION PASS NOR WILL THEY REIMBURSE ME FOR RIDESHARE SERVICES. I HAVE HAD NOTHING BE PROBLEM AFTER PROBLEM WITH THIS CAR I BOUGHT BRAND NEW OFF THE LOT. NOW THEY ARE TELLING ME NOT TO DRIVE IT UNTIL ITS FIXED BUT CANT TELL ME WHEN THEY CAN FIX IT. THIS IS ABSURD. MY DASH BOARD IN MY CAR ALSO WAS DEFECTIVE (THE LEATHER COVERING IT SHRUNK AND PEELED UP). THE MANUFACTURE TOLD ME IT WAS "COSMETIC" AND THEY WOULD NOT COVER IT SO AFTER YEARS OF COMPLAINING, I FINALLY JUST PAID FOR A WHOLE NEW DASH BOARD MYSELF OUT OF MY OWN POCKET. NOW THEY JUST SENT ME A RECALL FOR THIS PART AND I'VE ALREADY PAID FOR IT. HOW CAN YOU HELP? (RECALL RELATED INCIDENT) TS

Mileage: 100

THE 2012 JEEP GRAND CHEROKEE OVERLAND I PURCHASED TWO YEARS AGO HAS STARTED TO COMPLETELY STALL WHILE DRIVING CAUSING THE POWER STEERING TO NOT FUNCTION AS WELL AS THE BRAKES. THIS ENGINE POWER TURNS OFF RANDOMLY AT AROUND 10-15 MPH (WHEN MAKING TURNS, STOPPING AND/OR ACCELERATING) BUT THERE ARE NO WARNING LIGHTS THAT APPEAR ON THE DASH. ALL ELECTRICAL POWER TO THE CAR STILL FUNCTIONS AND THE ENGINE STALL IS NOT NOTICEABLE UNTIL APPLYING PRESSURE TO THE BRAKES OR TRYING TO STEER THE WHEELS. THE FIRST INCIDENT WAS (EASTER) 28 APRIL 2019. THE CAR SHUT OFF AROUND 10 MILES PER HOUR AS I MADE A LEFT TURN CROSSING THE INCOMING LANE INTO A PARKING LOT. LUCKILY THERE WAS NO CAR COMING OR A SERIOUS ACCIDENT WOULD HAVE RESULTED. THE FREQUENCY OF THESE TYPES OF STALLS HAVE BECOME GREATER. THEY ARE HAPPENING AT LEAST ONCE A WEEK WITHOUT ANY TYPE OF WARNING. THE MOST RECENT INCIDENT WAS NOVEMBER 7TH 2019. THIS VEHICLE WAS RELEASED FROM THE DEALERSHIP ON NOVEMBER 1ST, 2019. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP MULTIPLE TIMES TO FIND THE PROBLEM AS WELL AS MAINTENANCE. NOTHING HAS BEEN FOUND THAT WOULD CAUSE THIS. THE DEALERSHIP SAYS THE VEHICLE IS PERFECTLY FINE. AS SIMPLE TEST DRIVE WILL NOT BE ABLE TO FIND THE PROBLEM.THIS IS THE SAME CONCERN AS FCA RECALL T59 AND NHTSA RECALL # 17V-572.

Mileage: 92,000

I WAS DRIVING ON THE HIGHWAY AND THEIR WAS A TRACTOR TRAILER TRAVELING AT A SLOW RATE OF SPEED. I PRECEDED TO PASS IT ON A TWO LANE ROAD. AS I PASSED THE TRACTOR TRAILER MY NOW FLASHING CHECK ENGINE LIGHT CAME ON AND THE MY VEHICLE STARTED TO SHAKE, SO I PULLED OFF THE ROAD IMMEDIATELY. MY VEHICLE HAD ABOUT 100000 MILES ON IT AND HAD RAN GREAT UP UNTIL THIS POINT. I HAD IT TOWED TO THE LOCAL AUTHORIZED JEEP DEALERSHIP. THEY LET ME KNOW THAT MY LIFTERS AND CAM WAS DAMAGED AND NEEDED TO BE REPLACED IN WHICH WAS A $4000 JOB!

Mileage: 100,000

IT WAS RAINING I HAD TO START BREAKING WAS GETTING CLOSE TO A RED LIGHT, COULD NOT STOP AND CRASHED INTO ANOTHER CAR AND TOTALED MINE AND INJURED ME.

Mileage: 128,000

MY CAR WAS SERVICES ON A FUEL PUMP SAFETY ISSUES;;;NOW IM EXPERIENCING THE SAME ISSUES...THIS IS A MAJOR ISSUE...THIS CAN CAUSE MY LIFE AND OTHER ON THE ROAD...IF MY CAR KEEPS SHUTTING OFF WHILE DRIVING...I CONTACTED THE DEALER...I WAS TOLD I DIDNT HAVE ANY WARRANTY AFTER WAS REPLACED IT ACCORDDING TOO THEM. ..? THANKFUL NO ACCIDENTS BUT MY CAR SHUTT IT OFF.WHAT ARE MY OPTIONS NOW???

THE CAR HAS SHUT OFF THREE TIMES AND ON THE THIRD TIME I WAS DRIVING ABOUT 40 MPH AND ALMOST LOST CONTROL. VERY DANGEROUS LUCKY I WAS EXITING THE EXPRESSWAY. *DT CONSUMER STATED ENGINE LIGHT WAS ON, HAD IT CHECKED AND IT WAS A O2 CENSOR #2.*JB

WARNING LIGHTS ON DASH RANDOMLY COME ON AND OFF. BACK HATCH RANDOMLY OPENS WITHOUT ACTIVATION. HAPPENS WHEN VEHICLE IS STATIONARY AND MOVING.

Mileage: 81,739

HAVING ISSUES WITH GEAR SHIFTING AND THE MAJOR COMPLAINT IS THE VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING AND I HAVE HAD VEHICLE IN MULTIPLE TIMES FOR THE SAME ISSUE AND NO ANSWERS. THIS HAPPENS AS VEHICLE IS MOVING AND YOU HAVE TO PULL OVER WITH NO POWER NO STEERING NOTHING. SCARY DEAL. THIS HAS BEEN GOING ON FOR YEARS

Mileage: 126,000

THE CATALYTIC CONVERTER WENT BAD 6 MONTHS AFTER I PURCHASED THE VEHICLE AS I WAS DRIVING ON THE HWY THE CHECK ENGINE LIGHT CAME ON I TOOK IT BACK TO JEEP THEY TOLD ME $2300 TO FIX IT. AND I HAD JUST PURCHASED THE VEHICLE 6 MONTHS PRIOR

MY ENGINE LIGHT HAS DECIDED TO LIGHT UP IN MY JEEP RANDOMLY ONE DAY AFTER STARTING IT. AFTER SCANNING IT, IT SHOWS CODE P0522. THE RESEARCH I HAVE DONE HAS SHOWN IT USUALLY SHOWS THE OIL LIGHT WHEN IT IS THAT CODE. SO AS A RESULT, I HAVE HAD MY OIL CHANGED AGAIN AND I HAVE ORDERED A OIL PRESSURE SENSOR/SENDER HOPING THAT WILL FIX ALL MY PROBLEMS WHICH WILL BE INSTALLED NEXT SUNDAY (7/7/2019). I ALSO HAD TO CHANGE THE WATER PUMP BECAUSE IT HAD A CRACK IN IT, THE THERMOSTAT JUST FOR PRECAUTIONARY MEASURES, AND THE BELT BECAUSE IT HAD A TEAR IN IT ABOUT HALF THE SIZE OF THE WIDTH. ALL OF THIS TO TRY TO FIGURE OUT THE PROBLEM WITH THE ENGINE LIGHT AND THE SCANNER SHOWING THE CODE P0522. SO WE WILL SEE IF THAT ACTUALLY FIXES THE PROBLEM.

Mileage: 114,000

DASHBOARD DELAMINATING, LEATHER SEAT RIPPING UNDER NORMAL WARE WITH LOTS OF MAINTENANCE. THE LEATHER USED IN THE DASHBOARD IS SEPARATING FROM THE DASHBOARD ITSELF AND CAUSING A WRINKLE EFFECT, WHERE AS THE LEATHER SEAT JUST RIPPED EVEN THOUGH ITS CLEANED AND CONDITIONED AT LEAST 4 TIMES A YEAR

Mileage: 80,000

ALTERNATOR FAILED DUE TO RECALL. I WAS NOT NOTIFIED OF THIS UNTIL AFTER HAVING FAILED AND NEEDING TO BE TOWED AFTER BEING STRANDED ON THE SIDE OF THE ROAD IN THE MIDDLE OF THE NIGHT. ALL THE CARS FUNCTIONS HAD COMPLETELY FAILED. THE CAR WAS UNABLE TO BE MOVED TO A SAFE PLACE, DOORS WERE LOCKED, LEAVING MY DOGS LOCKED AND GATED INTO THE CARGO AREA UNTIL LOWING ASSISTANCE ARRIVED. SINCE THE ALTERNATOR WAS FIXED I HAVE HAD MULTIPLE VISITS TO THE DEALERSHIP FOR REPLACEMENT OF BATTERY, JEEP FAILING TWO MORE TIMES WHILE DRIVING DOWN THE ROAD, NEEDING ADDITIONAL TOWING ASSISTANCE. MULTIPLE ELECTRICAL MALFUNCTIONS CONTINUE TO OCCUR, INCLUDING: FORWARD COLLISION WARNING, "BRAKE WARNING FLASHING FOR NO APPARENT REASON. THE PASSENGER SIDE HEAT FAILED NEEDING TO BE REPLACED. ALL OF THE SEAT HEATERS WITHIN THE VEHICLE HAVE FAILED NEEDING TO BE REPLACED. MOST RECENTLY THE DRIVERS SEAT MOVE FORWARD FUNCTION HAS STOPPED WORKING, MAKE THE VEHICLE DIFFICULT AND UNSAFE TO DRIVE AS IT IS NOT AT THE APPROPRIATE DRIVE DISTANCE. CONTACT TO DEALER TO DISCUSS FIXING ISSUES AS THEY ARE ELECTRICAL AND MOST LIKELY DUE TO RECALL OF THE ALTERNATOR. JEEP DEALER DECLINED THAT IT WAS A RELATED ISSUE AND THAT JEEPS ARE KNOWN FOR THESE ISSUES. CAR IS FELT TO BE UNRELIABLE AND UNSAFE TO CONTINUE TO DRIVE AT THIS POINT WITH THE UNKNOWN REASONS AND CAUSES FOR THE RECURRENT MALFUNCTIONS.

Mileage: 116,000

ENGINE RECALL FOR TIPM

Mileage: 105,000

STARTING ISSUES, STARTS UP AND QUICKLY CUTS OFF. ALL LIGHTS AND POWER ARE ON. PLENTY OF FUEL IN TANK BUT NOT OVERFILLED. I THINK IT IS THE FUEL INJECTION AREA. I WORRY IT WILL JUST CUT OFF DUE TO THAT WHILE DRIVING. THIS HAS HAPPENED AT LEAST 3 TIMES IN THE PAST 3 WEEKS, IT IS BECOMING MORE FREQUENT.

Mileage: 111,016

TAKATA RECALL THE AIRBAG DOES NOT WORK GOT INTO AN ACCIDENT AND AIRBAG DID NOT POP OUT. THE LIGHT FOR THE AIRBAG COMES ON AND OFF.

TAKATA RECALL WHILE I'M DRIVING THE VEHICLE IT WILL SHUT OFF. I WILL PUT IT IN PARK AND IT STARTS BACK UP. THIS IS UNSAFE BECAUSE I CAN BE DRIVING IN TRAFFIC OR BE IN AN INTERSECTION AND IT JUST SHUTS OFF. I'VE TAKEN IT TO HAVE A MECHANIC LOOK FOR ANY READINGS AND NOTHING IS COMING UP. IT ALSO SHUTS OFF WHILE TRYING TO START THE VEHICLE UP FOR THE FIRST TIME. IT TAKES SEVERAL ATTEMPTS, AGAIN NOTHING COMING UP WHEN TAKEN TO THE MECHANIC.THIS HAS BEEN GOING ON FOR ALMOST A YEAR.

Mileage: 167,767

UNKNOWN CAUSE OF OVERHEATING. AUTHORIZED SERVICE PERFORMED BY DEALER. UPON INITIAL DIAGNOSIS OF VEHICLE NO CODE WAS PUT OUT WHILE SIMULTANEOUSLY IN ACTIVE OVERHEAT MODE. MULTIPLE INVESTIGATIONS PERFORMED BY SERVICE TECHS WERE PERFORMED.

Mileage: 82,000

CAR'S TIPM HAS BEEN MESSING UP. THEY SAY THERE HASN'T BEEN A RECALL ON MY MODEL FOR THAT AND ANOTHER SAYS IT HAS BEEN FIXED. MY CAR WON'T START AT TIMES, MY HORN HONKS AT RANDOM TIMES AND JUST TODAY MY CAR STALLED WHILE ON THE INTERSTATE. I KNOW THE TIPM HAD BEEN A PROBLEM WITH THESE VEHICLES BUT I CANT GET ANY HELP WITH MINE WITHOUT PAYING OUT OF POCKET. I'VE ABOUT HAD IT WITH MY JEEP.

Mileage: 14,000

TAKATA RECALL . CARBON FIBER TRIM ON THE INTERIOR HAS PEELED OFF.

OUR 2012 JEEP GRAND CHEROKEE OVERLAND HAS STARTED CUTTING OFF WHILE IN DRIVE, WITHOUT WARNING. THERE ARE NO INDICATOR LIGHTS ON AND THE RADIO CONTINUES TO PLAY AS NORMAL. THE ONLY WAY YOU KNOW THE VEHICLE IS OFF IS BY LOOKING AT THE RPM DISPLAY NOW AT ZERO OR BECAUSE YOU CAN NO LONGER USE THE POWER STEERING. AFTER PUTTING THE VEHICLE IN PARK AND RE-PUSHING THE START BUTTON, THE VEHICLE STARTS UP AS NORMAL. THIS ISSUE HAS HAPPENED ON FIVE (5) OCCASIONS AND IS THE SCARIEST THING EVER!! AFTER THE FIRST TIME THIS HAPPENED, WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE TOLD THERE WEREN'T ANY CODES COMING UP TO SIGNIFY THAT THERE WAS A PROBLEM WITH THE VEHICLE AND A TUNE UP WAS SUGGESTED. WE WENT MONTHS WITHOUT THE ISSUE OCCURRING, BUT IT HAS STARTED HAPPENING AGAIN. WE'VE ENCOUNTERED THIS ISSUE ON CITY STREETS AND ONCE WHILE TAKING THE OFF RAMP ON THE HIGHWAY.

Mileage: 102,700

4 TIMES IN THE LAST 3 WEEKS, THE LAST TIME JUST TODAY, AS I WAS DECELERATING AND TURNING RIGHT WHILE GETTING OFF HIGHWAYS ONTO EXIT RAMPS, THE STEERING WHEEL FELT LIKE IT LOCKED - THE POWER STEERING TURNED OFF, AS DID THE POWER BRAKES - I HAD TO COAST, AND THE RPMS SHOWED 0, ALTHOUGH ALL THE LIGHTS WERE STILL ON. I WAS FORCED TO PUT THE CAR IN PARK - WHILE STILL ON THE EXIT RAMP - TURN OFF THE CAR AND TURN IT ON AGAIN TO GET IT TO DRIVE NORMALLY. WHICH IT DID, AS IF NOTHING HAD HAPPENED. BUT IT'S UNNERVING AND CERTAINLY UNSAFE, AND A QUICK SEARCH ON THE INTERNET REVEALS IT SEEMS TO HAPPEN QUITE FREQUENTLY TO OTHER JEEP GRAND CHEROKEE 2012 DRIVERS.

Mileage: 81,484

LEATHER DASH COVER PEELING UP, BUBBLES LIFTING HEATER VENTS COVERS AND TRIM. AFFECTS VISION. FAILURE STARTED 5/2017

Mileage: 30,000

LEATHER DASH COMING UP AND FORCING PLASTIC HEATER COVERS TO COME INTO SIGHT OF VIEW WHILE DRIVING, ALL CARBON FIBER TRIM AROUND DASH AND ALL DOORS IS NOT STICKING AND HAS CUT, POKED AND INJURED OTHER AND MYSELF. SOME OF THE TRIM IS VARY POINTY AND REALLY SHARP AND IF DOES NOT STAY DOWN MAKES A RISK OF IMPALING SOMEONE, POKING OUT AN EYE OR WORSE. WAS TOLD A RECALL WAS ON IT AND ALREADY PERFORMED, BUT CLEARLY WAS NOT FIXED EVEN AFTER RECALL. DEALERSHIP WANTS TO CHARGE ALOT OF MONEY TO REPAIR SINCE THEY SAY IT WAS ALREADY IN FOR THE SAME RECALL.

Mileage: 70,000

1. JEEP DIES FOR NO REASON WHEN DECELERATING IT HAPPENS AT HIGHWAY SPEEDS WHEN TAKING THE FOOT OF THE GAS IT LAST HAPPENED ON HIGHWAY 1 ON A BIG CURVE, STEERING AND BRAKES LOST POWER ON A CLIFF SIDE ROAD.(SCARED ME AND THE FAMILY 1/2 TO DEATH) IT HAS HAPPENED ON THE DUMBARTON BRIDGE IN COMMUTE TRAFFIC IT ALSO HAPPENS WHEN DECELERATING ON OFF RAMPS OR COASTING TO STOP LIGHTS. YOU NEED TO COMPLETELY STOP THE CAR PUT IT IN PARK AND PRESS ON THE BRAKE TO RESTART IT. THIS IN TRAFFIC IS ALSO DANGEROUS JEEP SAYS 10 THINGS MAY CAUSE IT AND THEY WILL NOT FIX TRY ANY OF THEN BECAUSE THEY CANNOT PINPOINT WHICH ONE IT IS. 2. CRUISE CONTROL SLAMS ON THE BREAKS FOR NO REASON. ANOTHER DANGEROUS PROBLEM NO CARS IN FRONT OF ME, OPEN HIGHWAY, NO OVERHEAD BRIDGES OR GUARD RAILS IN SIGHT AND THE BRAKES SLAM ON.

Mileage: 60,000

MY LEATHER DASH BOARD STARTED BUBBLING AND HAS NOW COMPLETELY PEELED AND SHRIVELED UP, ALSO MY CARBON FIBER DOOR AND DASH TRIM HAS FALLEN OFF.

Mileage: 90,000

STARTER TURNS OVER BUT WONT CRANK AND LEAVES ME STRANDED. HORN GOES OFF AT RANDOM TIMES. WINDOWS AND DOOR LOCKS SOMETIMES WONT WORK. GOOGLE SAYS ITS THE TIPM. HAPPENS WHILE VEHICLE IS MOVING AND NON MOVING. HAS HAPPEND MULTIPLE TIMES.

Mileage: 120,000

FUEL PUMP, RECALL DONE BUT NOT EFFECTIVE. ALMOST THREE TIMES A WEEK, THE JEEP GRAND CHEROKEE DOES NOT START OR STALLS RIGHT AFTER STARTING. THIS IS WHEN I AM PARKED AND WILL JUST KEEP CRANKING AND NOT START. THE DEALER WANTS TO CHARGE ME TO REPLACE THE FUEL PUMP AND DOES NOT ACKNOWLEDGE THE RECALL IS FAULTY. DRIVING ON THE HIGHWAY, THE CAR STALLED ON ME FOR NO REASON AND THEN TOOK 5 MINUTES OF CRANKING TO FINALLY START AGAIN. LUCKILY I WAS NOT IN THE MIDDLE LANE ON I95. AT FIRST IT HAPPENED ONCE OR TWICE A WEEK, NOW IT IS ALMOST EVERYDAY.

Mileage: 65,000

A TICKING NOISE COMING FROM THE ENGINE AREA. WHEN ACCELERATING THE TICKING GETS LOUDER. HAD NOISE CHECKED BY MECHANIC AND IT WAS THE LIFTER AND ROCKER ARM. HAD SOME REPLACED, THIS WOULD BE THE THIRD TIME. I HAVE A 3.7 ENGINE V6 GRAND CHEROKEE AND FOUND THAT DODGE HAS A RECALL FOR THE CHARGER, WHICH IS THE SAME COMPANY.

THE AUTOMATIC CHARGING SYSTEM LIGHT CAME ON 2 HOURS INTO DRIVING NORTH ON THE HIGHWAY TO WISCONSIN FROM CHICAGO. THERE WAS NO HUMAN ACTION THAT CORRELATED WITH THE LIGHT COMING ON. IT SIMPLY CAME ON WHEN GOING CONSISTENT SPEED ON THE HIGHWAY IN NO TRAFFIC. I LEARNED FROM THE DRIVER'S MANUAL THAT THIS MOST LIKELY MEANT THAT THE ALTERNATOR HAD FAILED AND I NEEDED TO GET ASSISTANCE IMMEDIATELY. I TOOK THE CAR INTO A REPAIR SHOP ON A THURSDAY WHERE IT WOULD REMAIN FOR 10 DAYS AS THINGS BEGAN TO UNFOLD. THE EMPLOYEES OF THE REPAIR SHOP COULD IDENTIFY NO FAULT IN THE ALTERNATOR AFTER THOROUGH INSPECTION AND DRIVING TESTS. THE WARNING LIGHT HAD TURNED OFF. HOWEVER, AFTER IT HAD BEEN CLEARED OF ALL INSPECTION AND TURNED ON, THERE WAS AN ENORMOUS FAILURE IN THE CAR CAUSING IT TO SMOKE. WITHOUT WARNING, THE ALTERNATOR CAUSED SUCH A MASSIVE SHORT THAT IT NOT ONLY FAILED ITSELF, BUT ALSO BROKE THE CAR'S ENGINE COMPUTER. I COME TO FIND OUT THAT THERE WAS A RECALL BY CHRYSLER (T36) FOR THIS SPECIFIC ISSUE AND INCLUDED 2012 JEEP GRAND CHEROKEE'S. I WAS NEVER MADE AWARE OF THIS RECALL BUT THERE IS NO QUESTION THAT THIS FAILURE IS SPECIFIC TO THE MANUFACTURING ERRORS BY CHRYSLER JEEP. THERE HAVE BEEN A TOTAL OF 10 RECALLS ON THE 2012 JEEP GRAND CHEROKEE, 3 OF WHICH HAVE BEEN SPECIFIC TO THIS VEHICLE, AND CLEARLY, NOW A 4TH. THIS COULD HAVE BEEN A BEEN AN INCREDIBLY DANGEROUS SITUATION AND THE FAILURE BY CHRYSLER TO NOTIFY ME OR INCLUDE MY VEHICLE IN THEIR RECALL IS PREPOSTEROUS. I HAVE DOCUMENTATION REGARDING REPAIR AND CLAIMS ATTACHED. MORE INFO AND CLAIM DOCUMENTS AVAILABLE UPON REQUEST.

Mileage: 127,000

TAKATA RECALL LEATHER ON THE DASHBOARD COMES LOOSE, I'VE TAKEN IT TO JEEP TO REPAIR AND IT HAPPEND AGAIN. THE ADHESIVE DISSOLVES AND MAKES THE LEATHER BUNCH UP. THE FRONT LEFT HEADLIGHT BLINKS FOR A FEW SECONDS EVERY TIME ENGINE STARTS. ENGINE STALLS AND DOESN'T START AT TIMES.

Mileage: 100,000

WIND SHIELD WIPERS, OVER DRIVE LIGHT AND HEAD LIGHTS ON AND CAN NOT TURN OFF. SIGNAL LIGHTS AND INTERIOR LIGHTS NOT WORKING.

Mileage: 52,600

AT 150,000 MILES, DEVELOPED A LEAK IN THE COMBINATION A/C CONDENSER/TRANSMISSION COOLER UNIT. THE DEALER SAYS THIS IS ESSENTIAL TO THE TRANSMISSION BUT NOT CONSIDERED AS PART OF THE DRIVETRAIN. THIS DEFECT SEEMS TO BE VERY COMMON WITH THE WK2 MODEL JEEP GRAND CHEROKEE BEGINNING IN 2011 THROUGH THE PRESENT. THERE SHOULD BE A RECALL TO CORRECT THIS DESIGN DEFECT

Mileage: 150,000

THERMOSTAT HOUSING NEEDED TO BE REPLACED BECAUSE CHECK ENGINE LIGHT ON03

Mileage: 45,096

THE CAR STARTED OVERHEATING RANDOMLY WHILE DRIVING ON THE HIGHWAY. PULLED OFF, AND THE RADIATOR HOSE WAS LEAKING, AND THE BATTERY LIGHT TURNED ON, IN THE VEHICLE. THE CAR WAS LEAKING FLUID, BELIEVE IT TO BE RADIATOR, AND AC FLUID. TOOK THE JEEP INTO THE MECHANIC TO VERIFY THE ISSUE, AND FIGURE OUT WHAT WAS GOING ON. SHORTLY BEFORE TAKING THE JEEP TO THE MECHANIC, WHILE DRIVING, THE SERVICE 4WD LIGHT APPEARED, AND THEN THE RED LIGHTNING BOLT TURNED APPEARED AS WELL, ON THE DASH AS WELL. NOT SURE WHAT IS GOING ON WITH IT NOW.

Mileage: 124,000

THE METAL BEZEL ON CUP HOLDER TRIM PEELS AND CAUSES CUTS ON HAND AND FINGERS. ITS THE CENTER CONSOLE SHIFTER BEZEL TRIM WITH LIGHTENING ASSEMBLY. THIS HAS BEEN GOING ON FOR ABOUT A MONTH NOW.(65K MILES) I'VE CUT MY HAND MULTIPLE TIMES. I BELIEVE ITS THE HOT/COLD THAT CAUSES TO PEEL. POOR CRAFTSMANSHIP. 2012 JEEP GRAND CHEROKEE LAREDO.APPARENTLY ON JEEP FORUMS THERE ARE PLENTY OF COMPLAINTS THERE ABOUT THIS. I'M NOT THE ONLY ONE.

Mileage: 65,000

OVER THE LAST YEAR I HAVE HAD MY JEEP GRAND CHEROKEE IN FOR SERVICE WITH THE DEALERSHIP I PURCHASED IT FROM FOR VARIOUS THINGS FROM STANDARD OIL CHANGE/TIRE ROTATION TO A VERY SERIOUS ISSUE THAT INVOLVED THE JEEP SHUTTING DOWN OR STALLING WHILE BRAKING. THIS HAPPENS ARE VARIOUS TIME FOR REASONS THAT NO ONE CAN SEEM TO RESOLVE. THE DEALERSHIP SERVICE DEPARTMENT HAS NOT MADE ONE REPAIR TO THE VEHICLE EACH TIME I BRING IT IN BECAUSE IT DOES NOT SHOW A CODE & THEY CANNOT RECREATE THE PROBLEM, SO THEY GIVE ME NONSENSE REASON FOR IT HAPPENING, THE LATEST BEING SHORT A QUART OF OIL. WELL NEEDLESS TO SAY, THEY TOPPED OFF THE OIL & GUESS WHAT, THE JEEP STALLED THE NEXT DAY WHILE EXITING THE FREEWAY. I CANNOT EXPRESS ENOUGH HOW SCARY IT IS TO BE DRIVING AND HAVE YOUR VEHICLE SHUT DOWN AS YOU HAVE NO IDEA IT HAS DONE THIS UNTIL YOU TRY TO STEER AS YOU NO LONGER HAVE POWER STEERING. LIGHTS ARE STILL ON; RADIO IS STILL PLAYING BUT YOU HAVE NO POWER TO YOUR DRIVING ABILITIES. I HAVE EXPRESSED TO THE SERVICE DEPARTMENT WITH 2 SERVICE TECHNICIANS (NICK & JIM) AND THE SERVICE MANAGER (KEN) AND NOTHING HAS BEEN DONE. I HAVE SHARED WITH THEM THE REVIEWS AND POSSIBLE FIXES I HAVE FOUND ONLINE BUT THEY REFUSE TO EVEN LOOK AT THOSE ITEMS BECAUSE THERE IS NO CODE INDICATING THAT IS THE PROBLEM. I HAVE A CAR PAYMENT FOR A VEHICLE THAT I DON'T FEEL SAFE DRIVING BECAUSE I DON'T KNOW WHEN IT MIGHT SHUT DOWN AGAIN & NO ONE AT EWALD CHRYSLER JEEP DODGE RAM FRANKLIN WILL DO ANYTHING TO HELP ME.

Mileage: 76,000

THE LEATHER DASH HAS BUBBLED AND PULLED COMPLETELY AWAY FROM THE WINDSHIELD. THIS STARTED HAPPENING BEFORE 10,000 MILES.

COOLANT ON JEEP WENT TO 245 RED LIGHT WENT ON.WHITE SMOKE WITH BAD SMELL OUT OF THE EXHAUST AND NO HEAT.BURNING SMELL OUTSIDE OF CAR..TOOK THE CAR TO PETBOYS. THEY FILLED IT WITH ANTIFREEZE AND SAID IT COULD BE THE HEAD GASKET ..TOOK IT TO JEEP DEALER RAN TEST SAID IT WAS FINE...4 DAYS LATER WENT TO 245 AGAIN BURNING SMELL AND WHITE SMOKE OUT OF EXHAUST.. FILLED IT WITH ANTIFREEZE AGAIN.DROVE ON HIGHWAY AND LOCAL STREETS...I'M AFRAID THE JEEP WILL GO ON FIRE..PLEASE HELP, ME..THANK YOU

Mileage: 40

THE VEHICLE TURNS OFF WHILE DRIVING AT HIGH RATE OF SPEED. THE FIRST TIME IT HAPPENED MY WIFE AND 2 YEAR OLD DAUGHTER WERE IN THE VEHICLE IN TRAFFIC. BROUGHT IN TWICE TO THE JEEP SERVICE CENTER AND THE COULD NOT DUPLICATE. THE VEHICLE JUST TURNS OFF RANDOMLY WHILE DRIVING. OPENED A CASE WITH FCA JEEP NA AND BOTH THE SERVICE CENTER AND FCA HAVE TOLD ME SORRY ABOUT YOUR LUCK WE COULDN'T FIND ANYTHING WRONG WITH IT. I FIND IT HARD TO BELIEVE THAT AN AUTO MAKER WOULD FEEL COMFORTABLE RELEASING THIS VEHICLE TO A CUSTOMER LET ALONE HAVING IT ON THE ROAD IN GENERAL. I DON'T HAVE ANYTHING TO ATTACH TO THE COMPLAINT BECAUSE THE VEHICLE IS STILL AT THE JEEP SERVICE CENTER.

Mileage: 70,000

I RECEVID A RECALL IN AUGUST OF A ALTERNATOR THAT WOULD BE REPLACED.. HOW EXTREMELY IMPORTANT TO REPAIR THE VEHICLE TO ENSURE YOUR SAFETY AND YOUR PASSENGERS. IT STILL , HASNT BEEN FIXED. I CALL THEM , THEY HANG UP ON ME.

Mileage: 58,000

THE LEATHER DASH SHOWS BUBBLES AND WAVES FROM THE LEATHER DELAMINATING. IT HAS COMPLETELY PULLED AWAY FROM THE WINDOW. CONCERNS ME THAT IT IS OVER THE PASSENGER SIDE AIRBAG- WILL THIS AFFECT DEPLOYMENT?

Mileage: 100,000

WHEN CAR WAS PURCHASED HAD AN ISSUE WITH STALLING. BROUGHT IT BACK TO THE DEALERSHIP WHERE THEY STATED THAT SINCE THEY COULD NOT GET IT TO STALL THERE WAS NOTHING THEY COULD DO. RECALL ON THE FUEL PUMP WAS SUPPOSED TO FIX THE ISSUE BUT IN FACT MADE IT WORSE AND NOW BEING TOLD ITS THE TIPM

THIS RECALL DATA LAST REFRESHED: OCT 17, 2017 NHTSA RECALL NUMBER: 17V-435 RECALL DATE: JUNE 9, 2017 MANUFACTURER RECALL NUMBER: T36 SUMMARY: THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. SAFETY RISK: FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. REMEDY: THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

GOT A LETTER BY MAIL IN REGARDS TO A RECALL FOR MY GRAND CHEROKEE 2012 FOR A ALTERNATOR DIODE THERMAL FATIGUE AND SUN VISOR WIRING. ON 9-14-17 TOOK JEEP IN TO DEALERSHIP FOR RECALLS TO BE FIXED. GOT JEEP BACK ON 9-15-17 BUT DEALERSHIP INFORMED ME THAT BATTERY WAS NO GOOD. DEALERSHIP OFFER ME A $300 BATTERY WHICH I DECLINE BECAUSE I KNOW BATTERY IS NOT THAT EXPENSIVE AT OTHER PLACES. TOOK NEW BATTERY TO DEALERSHIP AND REPLACE IT BEFORE I LEFT THE SHOP. AT THIS TIME THE SERVICE ADVISOR FROM DEALERSHIP DID NOT GAVE ME ANY EXPLANATION OTHER THAN THEY DON'T HAVE THE RECALL ALTERNATOR BUT THEY PUT A TEMPORARY ONE AND GAVE ME PAPER TO SIGN. AS I WAS DRIVING HOME THE BATTERY LIGHT TURN ON. I THOUGHT THAT IT WAS NORMAL SINCE I HAD JUST REPLACE THE BATTERY. SATURDAY MORNING WHEN I GOT OUT FROM WORK, I WAS DRIVING WHEN THE JEEP STOP COMPLETELY ON THE ROAD. THE LIGHTS ON THE DASHBOARD TURN ON AND WARM AIR CAME TOO. I HAD TO CALL A FAMILY MEMBER TO COME AND HELP ME MOVE CAR FROM THE ROAD. I CALLED DEALERSHIP TO REPORT THE PROBLEM AND I HAD TO TOW THE JEEP BACK TO DEALERSHIP. ON 9-18-17 DEALERSHIP CALLED ME TO LET ME KNOW THAT NOW THE PROBLEM IS THE PCM MODULE AND THAT IS GOING TO COST ME ABOUT$900 TO FIX IT. I FEEL THAT THE REASON WHY MY BATTERY AND PCM MODULE ARE NOT WORKING IS BECAUSE OF THE PROBLEM WITH THE ALTERNATOR. I FEEL THAT THE MANUFACTURES ARE RESPONSIBLE TO FIX EVERYTHING THAT IS WRONG WITH THE JEEP. RIGHT NOW I HAVE NO VEHICLE TO MOVE AND NOT KNOWING WHEN THE RECALLS ARE COMING IN BECAUSE THERE'S POOR COMMUNICATION WITH CUSTOMERS. I HAD TO TOWN MY JEEP BACK HOME BECAUSE I CAN'T AFFORD FIXING THE VEHICLE WHEN I FEEL IS THE MANUFACTURER RESPONSIBILITY TO TAKE CARE OF THE PROBLEMS. IT'S BEEN A WEEK SINCE I DROVE THE JEEP AND GOT IT BACK NOT DRIVABLE. THE DEALERSHIP IPAC IN SAN ANTONIO HAS A VERY POOR CUSTOMER SERVICE AND WOULD NEVER GO BACK FOR ANY SERVICE.

Mileage: 80,215

WHILE DRIVING THE THE INTERSTATE MY BATTERY LIGHT WENT ON A FEW MINUTES LATER AN IMAGE OF A LIGHTNING BOLT HIT THE BATTERY AND I LOST COMPLETE POWER. TOOK IT TO THE JEEP DEALERSHIP TOOK OVER A WEEK TO TELL ME ITS THE PCM AND THAT IT HAD NOTHING TO DO WITH THE ALTERNATOR. TODAY I CAN PICK UP THE CAR. THEY DATED THAT I CAN PICK UP THE CAR AND THEN THEY TOLD ME MY BATTERY IS VERY VERY WEEK . THEY ALSO ASSURED ME THAT ONE THINGS HAS NOTHING TO DO WITH THE OTHER WHICH IS TOTAL BULL,.

Mileage: 114,000

MY CAR TURNS OFF WHILE DRIVING DIFFERNT TIMES OF THE DAY COULD BE IN THE MORNING OR COULD BE DURING THE DAY. IT JUST SHUTS OFF WITH NO SIGN THE LIGHTS ARE ON IN THE FRONT THE RADIO IS STILL ON ITS HAPPENED SEVERAL TIMES. SOME TIMES DOES NOT WANT TO START RANDOMLY... THIS IS MY 3RD TIME TAKING IT INTO THE DEALER WITH THIS SAME ISSUE AND THEY KEEP SAYING NOTHING IS WRONG WITH IT. THIS LAST TIME I WAS ON THE FREEWAY AND IT JUST SHUT OFF. I JUST WANT THEM TO REPAIR IT. THE FIST TIME I TOOK IT IN I WANT TO SAY I WAS UNDER THE WARRANTY MILES AROUND 34 OR 36000 I AM GOING TO CONFIRM WITH THE DEALER.

Mileage: 34,000

I CONTACTED CHRYSTLER AND THEY REFUSED TO DO ANYTHING. MY LEATHER DASH IS PULLING UP. THERE ARE TONS OF EXAMPLES OF THIS HAPPENING WHEN YOU SEARCH THE INTERNET.

Mileage: 80,000

WATER ENTERING VEHICLE AND COLLECTING IN THE STORAGE BY THE GARAGE DOOR OPENER CONTROL. NOW ALSO HAVE A MILDEW PROBLEM. SCARED OF ELECTRICAL SHOCK AND INHALING DANGEROUS MOLD.

Mileage: 90,000

LEATHER DASH IS BUBBLING AND BECOMING DISCONNECTED FROM THE UNDERLYING SURFACE. NO DEALER WILL REPLACE IT IN MY AREA AND CALLING CHRYSLER DIRECTLY DIDN'T ACCOMPLISH ANYTHING EITHER. THE VALUE OF THE TRADE IN HAS BEEN SEVERELY IMPACTED AND ISN'T COVERED UNDER THE EXTENDED WARRANTY AS IT IS CONSIDERED NORMAL WEAR AND TEAR. I'M THE 2ND OWNER AND BOUGHT THE VEHICLE WITH 57K MILES. THE PROBLEM STARTED ABOUT A MONTH AFTER I TOOK OWNERSHIP.

Mileage: 60,000

HEARD A LOUD 'BANG' UNDER THE HOOD WHILE CRUISING @ 72MPH ON A NEW HAMPSHIRE INTER-STATE. IMMEDIATELY LOST CONTROL AND CRASHED INTO A GUARD RAIL, BOUNCED BACK INTO THE HIGHWAY, HIT THE GUARD RAIL AGAIN AND WOUND UP BACKWARD INTO THE GUARD RAIL. SOME WITNESSES STATED THAT THEY SAW FIRE AND SMOKE UNDER THE FRONT OF THE VEHICLE. *BF *TR

Mileage: 125,000

WE HAVE HAD THIS JEEP GRAND CHEROKE SERVICE THREE TIMES AND BEFORE HAVING IT SERVICE, THE CAR HAS CUT OFF WHILE DRIVING ON THE HIGHWAY WITHOUT WARNING.

Mileage: 62,000

MY ALTERNATOR AND THEN MY ECU COMPUTER WERE DAMAGED EXACTLY IN THE SAME WAY THAT WAS DESCRIBED IN THE P60 RECALL. UNFORTUNATELY I REALIZED THAT MY VIN IS NOT LISTED IN THE RECALL. HOW CAN I GET REINBURSED FROM THE DEALER ALL THE EXPENSES THAT I PAID IF MY VIN IS NOT IN THE RECALL ALTHOUGH IT HAS THE SAME DAMAGED THAT IS DESCRIBED IN THE P60 BULLETIN , PLEASE ADVISE MARCELO

Mileage: 30

I WENT TO PUSH THE BRAKE PEDAL AND PEDAL IS STIFF AND WILL NOT PUSH DOWN. JEEP DOESN'T WANT TO STOP. ALMOST CRASHED INTO CAR IN FRONT OF ME. I HAVE HAD NO BRAKE WORK AT ALL.

Mileage: 67,000

BACK LATCH MESSED UP WOULD SHUT COSTED ME 400$.

THE CHROME TAPE IN THE CUPHOLDERS COMES UP AND CUTS LIKE A RAZOR.

VEHICLE STALLED TWICE WHILE DRIVING. ONCE WHILE TURNING LEFT ON A CITY STREET AND ONCE WHILE BREAKING HARD TO STOP AT A STOP LIGHT. DEALERSHIP CANNOT FIND A CAUSE AND CANNOT DUPLICATE THE PROBLEM WHILE IN THEIR POSSESSION. JEEP CUSTOMER SERVICE SAYS IT IS A KNOWN ISSUE WITH NO KNOWN CAUSE. ALL RECALLS ARE UP TO DATE.

Mileage: 66,000

ON 10/15 AT APPROXIMATELY 9:30 PM A FIRE WAS NOTED WITH SMOKE COMING OUT OF HOOD WHILE ENTERING MY GARAGE. I SHUT OFF ENGINE AND THICK WHITE SMOKE FILLED GARAGE. AAA WAS CALLED AND CAME AT 10:15 PM . AAA TECH DIAGNOSED IT AS AN ELECTRICAL FIRE AND REFUSED TO TOUCH THE CAR. AAA WAS SUBSEQUENTLY CALLED ON 10/26 WHEN CAR WAS TOWED TO JEEP DEALER. ALTERNATOR, PCM ( ELECTRICAL "BRAIN") AND BATTERY( WHICH WAS FAIRLY NEW) WERE REPLACED AT A COST OF 1141.82 COMPLAINT FILED WITH JEEP - COMPLAINT #30355332. JEEP DECLINED RESPONSIBILITY.

Mileage: 39,500

CAR WAS MAKING HUMMING SOUND DURING A 3 MILE DRIVE TO WORK. LEAVING WORK THAT SAME EVENING, CAR HUMMED FOR A FEW MINUTES AND THE RED BATTERY LIGHT CAME ON. DROVE HOME THE 3 MILES AND MY HUSBAND COULD NOT GET ANY "CODES" TO COME UP ON THE READING DEVICE HE PLUGGED INTO THE CAR. NEXT MORNING DROVE 2 MILES AND THE LIGHT LIGHT CAME ON AGAIN, NO CODES AGAIN. TWO HOURS LATER DROVE 3 MILES TO HAIR SALON, LIGHT CAME ON AND WHEN I PARKED AND TURNED OFF MY CAR, STEAM/SMOKE STARTED COMING OUT THE FRONT OF THE HOOD. LUCKILY A PEP BOYS WAS IN SAME SHOPPING CENTER THEY CAME TO ASSIST ME. THEY TRIED TO START MY CAR TO DRIVE IT A FEW DOORS DOWN TO THEIR SHOP, CAR WAS COMPLETELY DEAD AND WOULD NOT TAKE A BATTERY CHARGE AFTER TRYING OVER AND OVER AGAIN FOR A FEW HOURS. FINALLY HAD A TOW TRUCK PICK IT UP TO MOVE A FEW DOORS DOWN TO PEP BOYS. THEY REPLACED ALTERNATOR AND BATTERY AND NOW THE LIGHT HAS COME BACK ON AGAIN, THE DAY AFTER PICKING IT BACK UP. FURTHER TESTS ARE NOT BEING DONE, BUT REPLACED THE ALTERNATOR AND BATTERY AT A COST OF $938.

Mileage: 70,000

FOR THE LAST 30,000 MILES THE CAR STALLS WHILE DRIVING; MOSTLY WHEN SLOWING DOWN TO MAKE A RIGHT TURN. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG. THE CAR IS NOW DOING IT MORE OFTEN AND I AM CONCERNED THAT I CAN GET IN A CAR ACCIDENT. THIS WEEK STOPPED ON MONDAY AUGUST 15TH AND THURSDAY, AUGUST 18TH BOTH TIMES DURING A RIGHT TURN; THE FIRST IN THE AFTERNOON TURNING ON CITY STREET AND TODAY TURNING FROM THE HIGHWAY, FROM A SPEED OF 55MPH TO 25MPH. THE CAR HAS 58,000 MILES AND I DON'T FEEL SAFE DRIVING IT. EVERY TIME I SLOW DOWN FOR A TURN, I AM CONCERNED THAT THE CAR MAY STOP. THE DEALER HAS HAD THE CAR FOR OVER A WEEK TWICE AND THEY CAN'T FIND THE PROBLEM. WHAT SHOULD I DO NEXT?

Mileage: 4

LEATHER ON DASH STARTED WRINKLING/BUBBLING THEN JUST PEELED BACK (LEATHER DASH HAS DELAMINATED). I AM BEING TOLD THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT. DEALERSHIP RICK HENDRICK OF CHARLESTON AND HOOVER OF SUMMERVILLE ONLY CONCERNED WITH PROPER DEPLOYMENT OF PASSENGER AIRBAG. LEATHER DASH COMING LOOSE WITH SIGNIFICANT WRINKLES AND DISTORTION. WILL AFFECT PASSENGER AIRBAG DEPLOYMENT PER DESIGN INTENT DUE TO DEVIATION IN TEAR SEAM GEOMETRY. RESEARCH STATES THE DASH PROBLEM IS A RESULT OF A SUPPLIER NOT PERFORMING THE CORRECT APPLICATION OF ADHESIVE AND CURE PROCEDURES.

MY LEATHER ON DASH STARTED BUBBLING THEN IT JUST PEELED BACK (LEATHER DASH HAS DELAMINATED). I AM BEING TOLD THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT.

UCONNECT IS NO LONGER WORKING, LOOKED ONLINE AND IN JEEP FORUM MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS PROBLEM FOR YEARS AND JEEP AND IPHONE ARE WELL AWARE OF THE PROBLEM, I CALLED THE JEEP UCONNECT TELEPHONE NUMBER AND IF THEY CANNOT DO A SOFT RESET YOU MUST GO TO THE DEALER TO FIX THE PROBLEM, IF YOU ARE OUT OF WARRANTY YOU MUST PAY, HAS BEEN GOING FOR A LONG TIME AND TIES BACK TO IPHONE ISSUES WITH IPHONE UPDATES. WHEN ASKED WHY I NEED TO PAY FOR A SERVICE THAT NEEDS TO BE RESET DUE TO A MANUFACTURER PROBLEM I WAS INFORMED THAT THIS IS JUST THE WAY IT IS.

REPEATED RECALL P36 (EXECUTED) THEN R71 FOR VANITY LIGHT WIRING. I DON'T UNDERSTAND WHY THE MANUFACTURER CAN NOTIFY AND THEN POSTPONE ANY FIX FOR NEARLY A YEAR! THIS PROBLEM WAS SUPPOSEDLY FIXED WITH RECALL P36 AND CAN RESULT IN A VEHICLE FIRE, NOW A NEW RECALL R71 IS ISSUED THAT WILL NOT BE EXECUTED FOR NEARLY YEAR. WHAT AM I SUPPOSED TO DO CARRY A FIRE EXTINGUISHER?

WELL NOT FEEL SAFE DRIVING THIS CAR SINCE I PURCHASE THIS CAR 4-5 RECALL ON THIS CAR AND NO HAPPY TO TAKE FOR REPAIR BECAUSE USED MY OWN TIME FOR THIS

A YEAR AGO I CALLED MY DEALERSHIP ABOUT MY CAR NOT STARTING JUST WEEKS AFTER COMPLETING A MAJOR (NORMAL) SERVICE. AFTER COMPLAINING TO THE DEALERSHIP AND JEEP DIRECTLY, I HAD MY JEEP TOWED AND THEY AGREED TO FIX THE FUEL PUMP (A RECALL THAT HAD RECENTLY COME OUT, BUT NOT YET ON MY SPECIFIC JEEP). THE FIX SEEMED TO WORK FOR A FEW MONTHS, BUT THEN BEGAN HAPPENING AGAIN, ONLY NOW I CAN SOMETIMES START THE JEEP AFTER WAITING AWHILE. LESS THAN 2 MONTHS AGO WHEN MY JEEP WOULDN'T START AGAIN, I CALLED SCHEDULED AN APPOINTMENT TO HAVE IT FIXED AGAIN, ALONG WITH AN OIL CHANGE. WHEN I PICKED UP MY JEEP, I LEARNED THAT THE FIX WAS NOT DONE. THE MECHANIC NOTED THAT IT HAD ALREADY BEEN DONE. I COMPLAINED TO THE CASHIERS THAT THE JEEP NOT STARTING WAS THE MAIN REASON I BROUGHT THE JEEP IN. I ASKED TO SPEAK TO SOMEONE, BUT THEY COULDN'T FIND MY SERVICE ADVISER. I ASKED THEM TO HAVE HIM CALL ME. HE NEVER CALLED. I LEFT SEVERAL MESSAGES AND I'VE SENT EMAILS TO THE SUPERVISOR, AND NO RETURN CALLS. NOW I HAVE A NEW PROBLEM IN ADDITION TO THE JEEP NOT ALWAYS STARTING, I HAVE A SIGNIFICANT WATER SLOSHING NOISE COMING FROM THE PASSENGER SIDE. NOTE: EACH TIME THAT MY CAR HAS FAILED TO START, IT WAS FIRST IN THE OFF POSITION AND PARKED. THE NUMBER OF TIMES MY JEEP HAS FAILED TO START, OR DIED AFTER START HAD BEEN MORE THAN 10 TIMES.

Mileage: 38,000

THIS VEHICLE HAD THE RECOMMENDED RECALL REPAIR FOR THE SUN VISOR COMPLETED ON 5/19/2105. WHILE DRIVING THE AREA ABOVE THE REAR VIEW MIRROR BEGAN TO EMIT SMOKE AND WITHIN ABOUT 30 SECONDS FLAMES ERUPTED FROM THE SAME AREA. THE FLAMES QUICKLY SPREAD TOWARDS THE PASSENGER SIDE SUN VISOR AS I FRANTICALLY LOOKED FOR A SAFE PLACE TO PULL OVER. IT WAS 5:45AM ON A DARK COUNTRY ROAD WITH NO SHOULDER. I TURNED THE VEHICLE OFF, EXITED THE VEHICLE AND CALLED 911. THE FLAMES CONTINUED FOR AT LEAST ANOTHER 15 MINUTES. WHEN FIREFIGHTERS ARRIVED THEY HAD DIFFICULTY STOPPING THE BURNING THOUGH IT WAS SMALL BECAUSE THEY COULD NOT ACCESS THE BATTERY FOR THE VEHICLE (IT IS APPARENTLY LOCATED UNDER THE FRONT PASSENGER SEAT AND UNACCESSIBLE OTHER THAN FROM UNDER THE VEHICLE.) FIREFIGHTERS HAD TO COMPLETELY DISASSEMBLE THE ELECTRICAL SYSTEM TO THE SUN VISORS TO STOP THE BURNING. THEY IDENTIFIED A SCREW AND WIRE THAT WERE THE CAUSE OF THE FIRE. IT WAS NOT UNTIL I RETURNED HOME AND RESEARCHED THE RECALL THAT I DISCOVERED THAT THE SCREW AND WIRE ASSEMBLY IS THE CAUSE OF THE FIRES. THIS RECALL REPAIR OBVIOUSLY IS NOT A RESOLUTION TO THE PROBLEM. HAD THE FLAMES SPREAD TO THE DRIVER SIDE AREA I WOULD HAVE BEEN INJURED OR POSSIBLE KILLED. HAD I HAD A PASSENGER IN THE VEHICLE THEY COULD HAVE BEEN INJURED OR KILLED ALSO!!

Mileage: 63,690

I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SHATTERED. I HAD A STATE TROOPER CHECK OUT THE DAMAGE AND HE SAW NO SIGN OF A FOREIGN OBJECT.

Mileage: 48,000

THE ISSUE WITH MY CAR WAS EXACTLY THE SAME AS ITS SISTER PRODUCT, 2012-2013 JEEP WRANGLER, WHICH WAS RECALLED FOR THIS PROBLEM - REFERENCE THE NHTSA CAMPAIGN ID NO. 13V234000. THE SAME DESIGN FLAW EXISTS IN THE 2012-2013 JEEP GRAND CHEROKEES AND THESE MODELS ALSO NEED TO BE RECALLED. PROBLEM: THE POWER STEERING RETURN LINE CONTACTS AND WEARS A HOLE IN THE ALUMINUM TRANSMISSION OIL COOLER LINE. THERE IS NO WARNING LIGHT OR OBVIOUS LOW FLUID LEVELS, SO AN OWNER MAY NOT HAVE ANY WAY TO KNOW WHEN IT HAPPENS. RISK: SUCH A CONDITION CAN RESULT IN A LOSS OF TRANSMISSION FLUID WITHOUT THE OWNER'S KNOWLEDGE, WHICH MAY CAUSE TRANSMISSION DAMAGE AND LOSS OF FUNCTION. IN MY CASE, THERE WAS NO WARNING LIGHT OR OBVIOUS LOW FLUID LEVELS. I CONTINUED TO DRIVE IT UNTIL A REGULARLY SCHEDULED CHECK UP. I AM UNSURE OF WHETHER THERE IS ANY UNDETECTED DAMAGE, BUT I WAS TOLD THAT I WAS ONLY MILES AWAY FROM BURNING MY TRANSMISSION OUT AND IT SHUTTING DOWN. THE REPAIR COST WAS $849.27 AT THE LOCAL DEALERSHIP. HOWEVER, IF IT HAD SHUT DOWN WHILE DRIVING ON THE HIGHWAY, WHICH I DO OFTEN AS A SINGLE MOM WITH TWO DAUGHTERS, THE VEHICLE COULD HAVE LOST FUNCTION WHILE DRIVING. WHY ISN'T THIS RECALLED ALREADY? IT'S NOT SAFE AND IT'S THE SAME EXACT PROBLEM AS IT'S SISTER PRODUCT THAT WAS ALREADY RECALLED!

Mileage: 49,839

HEARD HIGH PITCHED NOISE FROM POSSIBLE STEERING COLUMN. TOOK TO DEALER AND WAS TOLD ALTERNATOR WAS BAD BUT WAS NEVER CONTACTED ABOUT RECALL P-60 FROM 10/14. APPARENTLY MY VIN NUMBER WASN'T REGISTERED FOR THAT RECALL EVEN THOUGH MY ALTERNATOR WENT BAD. SOUND IS STILL THERE. TOOK CAR 4 TIMES. LAST TIME TOLD POWER STEERING FLUID LOW. SOUND STILL THERE. WHISTLING NOISE INSIDE OF CAR ONLY. HEARD BETTER WHEN PARKED OR STOPPED. IF MOVE STEERING WHEEL SOUND GOES IN AND OUT. FILED COMPLAINT AGAINST BRANDYWINE CHRYSLER PLYMOUTH FOR RUDENESS AND BEING VERY DISMISSIVE AND BIASED BECAUSE I AM A WOMAN. THEY STATED NORMAL SOUND BUT SOUND IS NEW AND NOT ALWAYS CONSISTENT AND ONLY JUST STARTED RECENTLY WAS NOT THERE AT TIME I BOUGHT THE CAR. IT'S A 2012 WITH ONLY 16,000 MILES ON IT. AT THIS POINT DO NOT RECOMMEND A JEEP TO ANYONE OR ANY CAR FROM THAT DEALER. CURRENTLY WAITING ON 3RD RECALL PARTS TO COME IN. I'M GOING TO GO TO AN INDEPENDENT REPAIR SHOP AND TAKE LEGAL ACTION IF NECESSARY. ....UPDATED 10-20-15 *BF UPDATED 11/13/2017*CN

Mileage: 14,500

I HAVE AN ONGOING PROBLEM WITH STARTING MY 2012 JEEP GRAND CHEROKEE V8 OVERLAND. THE JEEP WILL START BUT WILL STALL RIGHT AWAY. SOMETIMES IF YOU PUT THE JEEP IN GEAR QUICKLY IT WILL STALL IN GEAR ALSO. MOST OF THE TIME IT STALLS RIGHT AFTER STARTING. I HAVE TO SHUT THE JEEP OFF AND PRESS THE START BUTTON AGAIN TO GET IT STARTED. I HAVE HAD THIS JEEP AT THE DEALERSHIP (COLORADO CHRYSLER JEEP) MULTIPLE TIMES OVER THE LAST TWO YEARS AND THE "RESOLUTION" FOR THE DEALERSHIP IS THAT THEY CAN NOT RECREATE THE PROBLEM. ON 4/10/15 THE DEALERSHIP SAID THAT IT STALLED ON THEM AND THEY REPLACED A SWITCH IG 08053059. RECEIVED THE JEEP BACK AND IT STALLED THE NEXT DAY. CALLED COLORADO CHRYSLER JEEP BACK AND THEY SAID THAT THE SERVICE DEPARTMENT WOULD HAVE TO GET AN ELECTRICIAN IN TO HAVE IT LOOKED AT AND THAT WOULD TAKE A COUPLE OF WEEKS. I CALLED CHRYSLER AT THIS POINT AND CHRYSLER HAD ME TAKE THE JEEP INTO CHERRY CREEK DODGE BECAUSE THEY COULD "GET ME IN QUICKER". ON 5/22/15 I TOOK THE JEEP TO CHERRY CREEK DODGE AND THE SERVICE DEPARTMENT PERFORMED PROCEDURE S1308000399 5/2015 OUTLINED IN CHRYSLER'S STAR SYSTEM. THE NEXT DAY THE JEEP STALLED. I HAVE CALLED BACK MULTIPLE TIMES TO BOTH CHRYSLER AND CHERRY CREEK DODGE WITH EITHER NO ANSWER OR NO SOLUTION. CHERRY CREEK DODGE IS NOW PUTTING ME OF WITH A NEW RECALL SAYING THE SERVICE DEPARTMENT THINKS THAT WILL FIX THE PROBLEM, AND CHRYSLER WANTS TO GO WITH WHAT CHERRY CREEK DODGE SAYS. MY PROBLEM IS THAT THIS HAS BEEN GOING ON FOR TWO YEARS. I'M NOT SURE WHAT TO DO AT THIS POINT. EVER DAY THE JEEP STALLS AT SOME POINT. ANY ASSISTANCE WITH THIS PROBLEM WOULD BE GREATLY APPRECIATED. WE FIRST NOTICED THIS PROBLEM AT ABOUT 25,000 MILES. WE TOOK THE JEEP TO COLORADO CHRYSLER AT 35,451 MILES AND THE JEEP HAS ABOUT 54,000 MILES NOW. AT FIRST THE STALLING WAS JUST EVERY ONCE IN A WHILE, NOW IT HAPPENS DAILY.

Mileage: 25,000

PRESTIGE CJD OF LAS VEGAS IS FALSIFYING DOCUMENTS AND TELLING THE CUSTOMER THAT THEY HAVE SERVICED RECALL PARTS ON THEIR VEHICLE AND THEY HAVE NOT! FURTHERMORE, PRESTIGE CJD PUT UP BARRIERS TO PREVENT THE CUSTOMER FROM BRINGING IN THEIR VEHICLES FOR RECALL REPAIRS! P36 AND P14. *TR

Mileage: 19,161

DRIVING HOME FROM WORK 22.5 MILES I NOTICED A WHINE THAT INCREASED IN VOLUME AND PITCH DEPENDING ON ENGINE RPM. UPON ARRIVING AT HOME AND EXITING THE VEHICLE I NOTICED AN ODD ODOR THAT SMELLED LIKE SOMETHING BURNING. I OPENED THE HOOD OF THE VEHICLE AND NOTICED BLACK SMOKE COMING FROM THE VICINITY OF THE ALTERNATOR. THERE WERE NO FLAMES PRESENT AND I NOTICED DISCOLORATION ON THE ALTERNATOR. *TR

Mileage: 67,100

I HAVE CONTACTED LARRY MILLER CHRYSLER JEEP IN THORNTON COLORADO IN JUNE 2014 ASKING TO HAVE MY VEHICLE SERVICED FOR THE RECALL (S). I WAS TOLD THAT THEY WOULD HAVE TO ORDER THE PART. IN OCTOBER 2014 (5 MONTHS LATER) I CALLED TO SEE WHY I WAS NOT GETTING CALLED IN FOR THE RECALL SERVICE. A VERY RUDE PARTS DEPARTMENT STAFF LAUGHED AND TOLD ME IT COULD BE MONTHS AS THERE WEREN'T ENOUGH PARTS. HE TOLD ME TO JUST WAIT UNTIL I WAS CONTACTED. IT HAS NOW BEEN A FULL 7 MONTHS AND I AM STILL WAITING ON THE CALL TO GET MY RECALL (S) TAKEN CARE OF. *TR

2012 GRAND CHEROKEE LAREDO, CONSUMER STATED MANUFACTURERFOUND A DEFECT IN THE BRAKE BOOSTER, WHICH PREVENTED THE VEHICLE FROM STOPPING. UPDATED 9/11/17*CN

Mileage: 50,600

FUEL PUMP CONTINUES TO RUN AFTER CAR SHUT OFF. RESULT IS A DEAD BATTERY AND MY CAR IN THE SHOP. *TR

Mileage: 30,000