2013 JEEP GRAND CHEROKEE Electrical System Problems

I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

- The core component that failed is the Totally Integrated Power Module (TIPM). The failure was initiated by a fault in the external fuel pump relay (V62 Safety Recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the Engine Cooling Fan (Codes P0480/P0693) and Exterior Lighting (Headlights/B1630), and the Horn. I am in possession of the burnt-out fuel pump relay/fuse component. -The engine stalled while the vehicle was operating, the exact hazard the V62 recall was meant to prevent. This was followed by a catastrophic TIPM breakdown, creating new, simultaneous safety risks: Overheating/Fire Risk: The Cooling Fan circuit failed (P0480/P0693), causing severe engine overheating. No Headlights: The Headlights failed (B1630), causing total loss of visibility at night. No Horn: The Horn failed, eliminating the ability to warn other drivers. - Yes. The initial engine stall and subsequent no-start condition (due to a blown relay fuse) were confirmed by an independent service center (Monro). The cascading failures (overheating, horn, lights) and the diagnostic codes (P0480, P0693, B1630, C2201-00) were confirmed on 11/1. - The vehicle was inspected by an independent service center (Monro), who returned the failed recall component to me (relay). Recommend it go to a certified jeep dealership. It is waiting to be towed there. -The first warning was a history of intermittent starting difficulty. On 10/23, the engine stalled while operating and immediately resulted in a no-start condition. The Check Engine Light illuminated after the subsequent failed restart attempts.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 15-25 MPH and depressing the accelerator pedal, the vehicle hesitated before accelerating as intended. The contact stated that the brake pedal resistance increased while depressing the brake pedal, which required the brake pedal to be depressed to the floorboard. The contact stated that the Emergency Stop Brake engaged unexpectedly while the vehicle was idling and while driving at various speeds. A "Low Battery" message was displayed, and upon inspection, the battery was hot. The vehicle was taken to a certified mechanic who diagnosed failures with the TIPM (Totally Integrated Power Module) communication and the transmission; however, the vehicle had not been repaired. The contact stated that the vehicle was previously included in unknown recalls and was taken to the dealer where the recall repairs were performed. The manufacturer was made aware of the failure. The failure mileage was unknown.

Was inspected @ my local garage. The tipm goes out and you lose turn signals, wipers, transfer case control ( locks in low gear) causes airbag light to go on. And Chrysler does not manufacture them anymore. Jeep had to be towed.

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the Totally Integrated Power Module (TIPM)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [XXX], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known TIPM-related failures. Despite this, the authorized dealership (Madison Chrysler Dodge Jeep RAM) has refused to test the TIPM, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: Water pump, thermostat, and oil pressure unit replaced (Feb 2024) Rack and pinion, control arm, wheel hub replaced (Jul 2024) Rear brake caliper seized (Aug 2024) Radiator failure (Apr 2025) The vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with Stellantis (Case [XXX]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the NHTSA investigate potential TIPM-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s ECM or TIPM system appears to be malfunctioning, causing intermittent no-start conditions. The engine fails to turn over even though the starter clicks, and all electrical systems are functional. The issue is temporarily resolved by disconnecting and reconnecting the battery, suggesting a logic fault in the ECM or TIPM. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle fails to start without warning, potentially leaving occupants stranded without transportation. This can be dangerous in remote areas, severe weather, or emergency situations. A failure like this undermines confidence in the vehicle’s reliability and safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed and temporarily resolved by resetting the battery. Research shows this is a known issue in similar Jeep models, referenced in TSB 08-007-14. The symptoms align exactly, but Jeep denies coverage because the VIN is not in the affected range. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet inspected by the manufacturer or third parties, though Chrysler/Jeep was contacted. They acknowledged similar issues exist but declined to assist based on VIN exclusion. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The engine wouldn’t crank, and diagnostic code P0113 (Intake Air Temp Sensor Circuit High Input) appeared. The vehicle was stationary when the issue occurred and has had prior history of similar electrical faults.

No dome light no vanity or sunroof power but when I open the door the dome lights come on. When I shut the door n try to press the lights to turn them on they does not come on. My sunroof will not open at all also my sunroof certain will not close many jeep owners i talk to say it a serious problem with jeep manufacturers i just bought this 2013 jeep grand Cherokee 2 months ago

I was driving down a hill, came to a stop, and it died. I put the car in park, and turned it off and on. There were no messages on the dashboard. The car started, so I took a left turn and suddenly the car stopped moving. The RPM went up, but the car didn't drive. It kicked back and it finally started driving but with the car hesitating. I was in the middle of a very busy intersection. The car died 3 times yesterday, and today it died 2 times.

The Jeep Grand Cherokee Overland starts upon pressing the ignition button, and will shut off when I try to put it in reverse. Some days it will shut back off immediately after cranking it up.

The timp started melting and almost caught fire. Luckily I caught it when if first started and am getting it replaced.. after reading this is a common issue I am relieved my car didn’t catch fire. Please address this with Jeep. This is dangerous.

Transmission overheating, thermostat rationality, gear ratio error in 1st, control circuit, oil leak.

Ok [XXX] 1:30 pm we got into car to go to lunch started driving and smoke started coming from the headliner and smelled like burning plastic on driver side near visor, smoke filled the car we were able to roll down windows and able to stop the car. The area continued to emit smoke and area on headliner felt hot. After Turing the car off the smoke/ fire continued and Had to locate the battery under passenger seat to disconnect power. Extremely stressful and scary situation as we have grandchildren and an elderly mother that we care for. I called Chrysler on 7/16/2024 spoke with Kayla she gave me a case number and informed me I would receive a phone call. I never got a call, so I called today 7/22/24 spoke with Ash she informed me this is not under warranty and my call was sent to a survey . I called back spoke with Druba she told me I can expect a call within 24-48 hours . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has stalled over twenty times, whether driving on the highway over 60 mph or driving locally within 20 MPH. Initially stalled December 25, 2022 while driving home on Christmas Day with my entire family, driving full speed on the highway. I felt the stall and pulled over as quickly as I could. Attempted to restart several times and engine would crank but not start until after 5-7 attempts and several minutes. Since then I continue to experience the same stalling and attempts to restart vehicle. Took to service center multiple times and they are unable to determine the issue. Fuel pump relay was changed twice by the dealership. I had to pay $1500 one time as they said the cost was not covered, which is ridiculous since the problem reoccurred many times after that. Most recently, fast forward to almost 1.5 years later and the issue is still occurring. Now it stalled and appears to be rolling back when in drive until I shift the gear to park and move the gear several times. It has been losing traction and power. I really need someone to determine a resolution to the issue as this is a severe safety issue and I am very concerned about driving it.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the electronic throttle control warning light illuminated. The contact stated that after the failure, there was an abnormal clicking sound coming from the glove compartment. The contact stated that after hearing the clicking sound, the contact was able to restart the vehicle and resume normal driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under NHTSA Campaign Number: 19V813000 (Electrical System). The contact disputed that the vehicle was ever serviced under the recall. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

Shortly after purchasing vehicle we noticed there was an issue when using the remote start, the vehicle would start and then the horn would go off as if the alarm was going off, the vehicle would shut off and not want to start with the even with the power button. I disconnected the batter and let it sit for about 20 minutes and then reconnected and started the vehicle normally with the power button, about 6-7 weeks go by and after not using the remote start we had another issue, (NO KEY DETECTED) with both keys in the vehicle, did the same procedure with battery disconnect and reconnect and holding the key fob on the power button so that it would recognize the fob and it seemed to be ok for the time being until the next issue arrived.

2ND, To continue with the issues of the vehicle lastly provided, while driving the check engine light come on and the traction control turns off, cannot turn back on using dash button, cannot access vehicle system on wheel, change display of dash view, windshield wipers are stuck on constantly, turn signals do not work nor does the hazard lights, vehicle is also stuck in 4x4 drive and cannot be taken out. Vehicle was taken to Preferred JCD of Muskegon MI and diagnostics were run with no clear diagnosis and no fix, suggestion was to replace TIPM box. Now Jan 2024 and vehicle still sits with issues and not driven.

Heated Seat element on passenger side burned through the upholstery and pant leg of passenger. Visible smoke in cabin and burn hole on seat and pant through to underpants.

Has been having issues with the hydralyft suspension. There has been a leak in both front air suspension fittings that connect to the air lines that supply air to both of the front air bag suspension suspension shocks. Replaced both of those out of pocket. My main reason for contacting you guys today is because I've searched my vin number & after further research I've found out that my 2014 jeep grand Cherokee overland w/the 5.7Litet hemi engine has started to give me some issues the other day with the battery dying while I was driving it home. The very next day i walked outside because I was about to head to work. So I cranked my SUV up noticed the battery light on the dash was back on again but then I seen a little bit of smoke coming out from underneath my hood so I shut my truck off opened the hood & seen it was coming from my alternator. I even got a video of when I opened the hood that morning when I seen the smoke, & when Iooked under the hood the copper wound wrapped diodes inside the alternator were glowing red hot the color of lava. All I smelled was burning copper so it was on the verge of the metal being so hot it melted, like they were just pulled out of a metal furnace. My vin number should be in this request I can provide it if not. I can also provide pics & video of suv & alternator. I pulled the alternator off earlier myself because I've been out of transportation for the past week. So I'm going to get it testing here ina bit.

Alternator, Fuel Pump, and Brake Booster Water Shield all recall parts were supposed to be repaired at the Jeep service department on June 18 entered in to service department on June 12, 2023 and ready for pick up on June 19, 2023. The service department informed me that after installing the new parts that they shutdown the PCM had to be replace. After picking vehicle up from the Jeep service department the car shut down on the freeway which it stalled in the middle of the busy freeway which could have resulted in death which is a safety concern. After vehicle was safely pushed to side of road the vehicle was towed to home. I called the dealership next morning they informed me that I would have to repay for another tow back to the dealership to see what the problem was but I had to wait for an open appointment for this service so waited and finally the service department stated that I could send the vehicle back to service now on July 05, 2023 after week of calling and not getting an appointment. As indicated on the receipt from the Jeep service department on June 19, 2023 the vehicle failed because of recall parts failing. Now the second time the vehicle is in service the Jeep service department indicated that the recall parts failed again and now they don’t know what’s wrong with the vehicle at this point and they are trying to find remedies such as making me pay for a new TIPM that was damaged from the burnt out recall parts after being fixed. The vehicle is still not operational and no loaner vehicle was offered to me since this is my second time experiencing the same issues from the recalls that supposed to have been fixed which can put me and my family in danger without a proper solution or remedy.

Vehicle sent for recall repair and service on June 12, 2023 at Northland Chrysler Dodge Jeep Ram, 14100 West Eight Mile Rd, Oak Park, MI 48237. Vehicle serviced date release on June 19, 2023. Vehicle was serviced by Nathan Marghalle Lic# M271087 and service advisor 1479 Trevor Szymanski. The service department stated that the vehicle substained a gross malfunction because of bad alternator and bad pcm in the vehicle. Service department advisor parts were repaired and fixed. The vehicle was driven home and parked next day the vehicle wouldn't start and no power to vehicle having presented same issues that was deemed repaired and fixed but isn't functioning at all. Called service dealership and no solution was given at the time of contract, then called Jeep customer service number spoke with representative about the same issues with the vehicle after service. Was advised that I would receive a solution and follow up call and no call or solution. I am without a vehicle and am still paying a note and the vehicle is undrivable.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 10 MPH, the "Battery" warning light illuminated, and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was taken to a local mechanic who diagnosed the vehicle and determined that the alternator was faulty and needed to be replaced. The vehicle was then towed to the local dealer who confirmed the alternator failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 88,000.

Mileage: 88,000

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while approaching a traffic light, the contact noticed that the air suspension warning light had illuminated, then the vehicle lost motive power and stalled. The contact attempted to jumpstart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was 100,000.

Mileage: 100,000

1)The Alternator caught fire. Napleton Jeep Arlington Heights is replacing it so you would have to reach out to them for the part. 2)Driving and smoke started coming from under hood of car. Car stopped dead while I was trying to turn onto side street, almost causing an accident. My safety, other drivers safety, as well as the homes in the area were at risk because of the fire. When hood was opened there were small flames and smoke coming from the Alternator. 3) UNKNOWN 4) UNKNOWN 5) NO WARNING LIGHTS came on prior to any of this happening. No indication by vehicle that there was an issue. Vehicle towed to Jeep dealership and they are replacing the alternator and battery. Do not believe dealer service center is looking into this. They said they are charging me to replace the items. Noticed there was a recall for this issue (T36) but Chrysler said my vin # does not match the "batch" that was recalled. This clearly is the same issue. This needs to be looked at!!! Chrysler needs to stand behind their product and rectify this so no other cars do this. It could have been a catastrophic situation.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the dealer for recall repair under NHTSA Campaign Number: 19V813000 (Electrical System). However, three days after the recall repair had been completed, the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was diagnosed that the Totally Integrated Power Module (TIPM) had failed. The contact stated that he had not experienced any failures with the vehicle prior to the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 125,000.

Mileage: 125,000

BATTERY UNDER PASSENGER SEAT SHORT CIRCUITED WHICH SHORTED OUT ALTERNATOR WHICH BURN UP CAR COMPUTER SHORT CAUSED SMOKE TO FILL UP CAR AND ENGINE COMPARTMENT INDEPENDENT LOCAL DEALER REPLACED ALL PARTS NO WARNING WAS INDICATED VEHICLE JUST STOPPED IN MIDDLE OF ROAD BEGAN SMOKING IN ENGINE COMPARTMENT

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 30-35 MPH and coming to a stop, the brake pedal was depressed and the vehicle stalled. There was no warning light illuminated. The contact shifted the vehicle to park and restarted the vehicle. The contact later received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to the dealer in 2020 and the dealer completed an interim repair however, the dealer forwarded a recall repair report to the manufacturer even though the final recall repair was not completed on the vehicle. The contact stated that the failure persisted. The manufacturer was notified of the failure and informed the contact that only an interim repair was completed on the vehicle as the final repair part had not become available until 2021. The manufacturer provided no assistance as the recall repair was marked as completed. The vehicle was taken back to the dealer however, the dealer declined to complete the final recall repair on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the Electronic Throttle warning light illuminated and the vehicle experience loss of motive power and decelerated. There was an abnormal sound coming from the vehicle. The contact pulled over, turned off, and restarted the vehicle. The vehicle was taken to the dealer and diagnosed with electrical failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V813000 (Electrical System) however, the VIN was not included. The approximate failure mileage was 7,000.

Mileage: 7,000

Yes the Jeep developed a stall while going down the highway then would crank and run for 3 or seconds and die again and that’s all it would do. Check engine light comes on as well as the lighting bolt on dash. I believe the fuel pump is part of the problem seeing how at a qt tank of gas it will die and only run when more gas is added but also the body control module cause it keeps throwing diff codes after I fix the issues. As well as the way it cranks n dies like security issue. This is very common for jeeps everywhere

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted several times and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Two years ago I replaced my thermostat as my car was overheating on the highway, not a big deal as it was just shy of 10 years old. Now two years later I am having the same issues, I brought it in, as it is doing the same thing and it again is the thermostat. It is not a faulty thermostat so, it is something that is obviously making the thermostat fail in the vehicle.

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) and 17V572000 (Service Brakes, Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact called the local dealer and it was confirmed that parts were not available. The contact was placed on the waiting list. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the vehicle stalled intermittently. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The dealer informed the contact that the fuel pump relay for the recall repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts were available for the recall repair. The failure mileage was approximately 198,000. Parts distribution disconnect.

Mileage: 198,000

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle failed to start while the contact's wife was attempting to start the vehicle. The contact's wife forcefully pushed the shift lever to neutral to start the vehicle. The vehicle was taken to the dealer and to Lithia Chrysler Dodge Jeep Ram Fiat of Santa Rosa (2727 Dowd Dr, Santa Rosa, CA 95407) for the failure on two separate occasions, and the recall was repaired twice however, the failure recurred. The vehicle was taken to a third dealer, Arrigo Chrysler Dodge Jeep Ram Margate (2250 FL-7, Margate, FL 33063). The dealer informed the contact that after speaking with the manufacturer, the recall had not been previously performed by the two previous dealers in California. The vehicle was repaired. The failure mileage was approximately 30,500.

Mileage: 30,500

Truck wouldn’t start found a recall for my vehicle took to dealer for recall recall is for wiring harness to fuel pump and if fuel pump fails it’s suppose to be covered under the recall dealer saying otherwise that I have to pay

The contact owns a 2013 Jeep Grand Cherokee. The contact was made aware of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2013 Grand Cherokee: Driving on highway, battery indicator came up on dashboard, all dashboard lights started flashing, windshield wipers turned on, and the car abruptly stalled in the middle of the highway. Inside hood, alternator smoking as if it was going to ignite. Alternator, battery, wire harness, fuse box, computer: all fried. Expensive repair. Problems line up with exactly this existing recall NHTSA CAMPAIGN ID: 17V435000 "If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire." Jeep/Chrysler already fixed this recall on this specific car in 2018. According to dealership the warranty for repair is 2 years. Jeep is allegedly "fixing" these cars resulting in the recall consequence to happen regardless. Looking into this issue online it seems I am not the only person to experience this. Jeep/Chrysler needs to open the recall back up as there are unsafe cars on the road unbeknownst to drivers. In addition to this there is an existing recall-NHTSA CAMPAIGN ID: 19V813000- fuel pump relay, which can result in the car suddenly stalling and causing an accident. I have been trying for two years to get this repaired by various Jeep dealerships. They claim there is a limited amount of parts. I have been informed numerous times that if the car stalls as a result of that recall they will reimburse the repair, which indicates there isn't a shortage on the part. Jeep is dragging their feet leaving unsafe cars on the road.

Vehicle stalled while driving multiple times. When I try to make an appointment for the Fuel Pump relay recall the part was either out of stock or the Dealer only accepts recall appointments during specific dates and times that are inconvenient. (RECALL RELATED INCIDENT) TS

Went into dealership to address fuel pump recall v62. 3rd instance since 2013. Car would not start at pickup after recall was performed. Still same issue with fuel pump relay failure that results in a no-start condition if not running. Dealership rechecked work performed and started car after multiple starts. On the drive home car stalled in right hand turn at 30mph or less.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated the vehicle failed to start. The dealer was made aware of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. Parts distribution disconnect.

Mileage: 76,000

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact then received a second recall notification which stated that parts were now available however, the dealer informed the contact that the parts remained unavailable and that she would be placed on a waiting list. The contact stated that the vehicle would fail to start-up after several attempts, without warning. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The failure mileage was approximately 95,000. Parts distribution disconnect.

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated he has called 3 times.*JB

I was driving on the highway.When thr check engine light and red electric bolt came on. The truck slowed down and didn’t accelerate good and traffic was flying past me and honking horn as I pulled over. I took to dealership was told it was the Accelerator pedal so replace it and reflashed system light cam back on now they saying throttle body or wiring harness is it a tsb or recall because my truck was fire

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at low speeds in traffic, the vehicle loss motive power without warning. The contact stated that a police officer assisted him to push the vehicle to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where they replaced the fuel pump relay. The vehicle was repaired however, the failure recurred. The contact towed the vehicle to an independent mechanic and was informed that the bypass relay and wiring needed to be replaced. The contact called local dealer and made them aware of the failure. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 56,000. Parts distribution disconnect.

Mileage: 56,000

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware and informed the contact that parts were shipped sporadically to dealers to facilitate some repairs. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated case number [XXX] are still backordered. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start-up without warning after several attempts. The contact stated while driving at various speeds, the vehicle shut-off with an unknown warning light illuminated on the instrument panel. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Since then, consumer's vehicle has stalled multiple times without warning. The approximate failure mileage was 102,000. Vin tool confirms parts not available. Consumer stated Jeep broke down again for the third time.

Mileage: 102,000

THE PASSENGER SEAT HEATER LIGHT KEEPS TURNING OFF AFTER PUSHING THE BUTTON. I CHECKED UNDER THE SEAT AND ALL WIRES SEEM FINE. TURN THE CAR BACK ON AN IT WORKS FOR A LITTLE BIT THEN DOES IT AGAIN. SOMETHING ODD IS GOING ON WITH IT BECAUSE THE AC SEAT WORKS STILL. THE WINDSHIELD WIPERS CAUSE A VERY LOUD ANNOYING HUM WHEN GOING 60 OR FASTER AN ITS VERY ANNOYING.

Mileage: 120,869

WHEN YOU START THE CAR IT STALLS. FUEL PUMP RELAY HAS BEEN REPLACED THREE TIMES. PROBLEM IS STILL HAPENING. CAR IS PARKED WHEN IT STALLS. LAST REPAIRED UNDER RECALL V62- FUEL PUMP RELAY

Mileage: 58,300

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GILLMAN CHRYSLER JEEP DODGE RAM LOCATED AT 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832)553-0100, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCOVERED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461) AND RAINBOW CHRYSLER DODGE JEEP LLC (301 RIVER HIGHLAND BLVD, COVINGTON, LA 70433) WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORT COLLINS JEEP (224 W HARMONY RD, FORT COLLINS, CO 80525) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GULF CHRYSLER DODGE JEEP (3781 S. MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER COLORADO JEEP (350 S HAVANA ST, AURORA, CO 80012) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT THE CONTACT HAS STATED THAT THEY HAD BEEN INFORMED BY THE DEALERSHIP THAT IT WOULD OVER 3 YEARS BEFORE THEY WOULD BE ABLE TO DO THE WARRANTY WORK.

HAD V62 RECALL DONE AT THE DEALER. NO PROBLEMS FOR 14 MONTHS OF OWNERSHIP UNTIL AFTER RECALL THE SO-CALLED FIX. NOW THE ENGINE SHUTS OFF WHEN GOING IN REVERSE. HAD 2ND DEALER DIAGNOSTICS DONE AND STILL HAVE A SHUTTING OFF ENGINE PROBLEM!

Mileage: 86,332

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB MARIANO CHRYSLER JEEP DODGE RAM (146 MANCHESTER ST, CONCORD, NH 03301, (603) 556-8616) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IT HASN'T FAILED YET, THE RECALL IS FOR THE FUEL PUMP RELAY. WE GOT A NOTICE AND HAVE BEEN TRYING TO GET THE DEALER TO FIX IT SINCE DECEMBER WITH NO SUCCESS. THE NOTICE SAYS IT CAN FAIL AND CAUSE AN ACCIDENT... IF THE DEALER IS IN NO HURRY TO FIX IT, WHO IS RESPONSIBLE IF IT FAILS, CAUSING AN ACCIDENT THAT KILLS MY FAMILY?

Mileage: 132,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STEERED THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT WAITED FOR SEVERAL MINUTES BEFORE STARTING THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATIONS. RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098, (888)284-5254) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO LEAVE THE VEHICLE AT THE DEALER UNTIL THE PARTS BECAME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,985. PARTS DISTRIBUTION DISCONNECT.

Mileage: 80,985

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 19V813000 (ELECTRICAL SYSTEM), 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT INFORMED THE DEALER BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W EXPY 83, FRONTAGE RD, HARLINGEN, TX 78552) OF THE RECALL NOTIFICATIONS AND WAS TOLD BY THE DEALER THAT THE PARTS NEEDED TO BE ORDERED HOWEVER, THE DEALER NEVER CALLED THE CONTACT BACK TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START RANDOMLY BUT WAS UNSURE IF THE FAILURE WAS RELATED TO THE RECALLS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 70,000

HAD A RECALL V62 PERFORMED ON FEB 1, 2021. PRIOR TO THAT DATE FOR THE LAST 14 MONTHS, I HAD ZERO PROBLEMS. NOW AUTO SHUTS OFF WHEN PLACED IN GEAR AND ON ONE OCCASION STARTED REMOTELY AND THE ENGINE WOULD NOT COME ON NORMAL MODE TO DRIVE. AFTER A FEW TRIES VEHICLE STARTED AND WAS ABLE TO DRIVE.

Mileage: 86,662

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NUCAR AUTOMALL OF TILTON (40 E MAIN ST, TILTON, NH 03276, (603)286-3141) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS NOT DRIVEN FOR APPROXIMATELY 6-7 MONTHS, THE CHECK 4-WHEEL DRIVE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT REPLACED THE BATTERY AS DIRECTED ONLINE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE TRACTION CONTROL BECAME INOPERABLE AND THE VEHICLE STARTED TO FISHTAIL. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT CONTACTED THE SAME DEALER AND PROVIDED THE DEALER WITH DIAGNOSTIC CODE (C2221-00 (FAILURE ELECTRONIC LIMITED SLIP DIFFERENTIAL (ELSD) MODULE DTCS AND OR THE DRIVE TRAIN CONTROL MODULE (DTCM) FROM A DIAGNOSTIC TOOL. THE DEALER REQUESTED THAT THE CONTACT TAKE THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.*DT Consumer stated service 4WD & tracking control lights would go on and off. While driving in the snow 4WD and traction were lost which caused the vehicle to spin out of control.

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED ONE REPAIR PART EVERY FOURTEEN DAYS. THE CONTACT STATED THAT THE FAILURE LISTED IN THE RECALL WAS EXPERIENCED. THE FAILURE MILEAGE WAS 64,563. PARTS DISTRIBUTION DISCONNECT.

Mileage: 64,563

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START-UP THE VEHICLE, THE ENGINE HAD A HARD TIME TURNING OVER. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DARCARS MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746) BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THE REMEDY WAS AVAILABLE HOWEVER, THERE WAS NO PART AT THE DEALER TO REPAIR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,700.

Mileage: 124,700

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND APPROACHING AN INTERSECTION OR STOP SIGN, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. SAFFORD CHRYSLER DODGE JEEP RAM OF SALISBURY (1915 N SALISBURY BLVD SALISBURY, MD 21801, (888) 867-9096) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000. PARTS DISTRIBUTION DISCONNECT.*DT*JB

Mileage: 189,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ISLAND AUTO GROUP (1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718)979-0934 WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 55,000

MY CAR WAS IN MOTION WHEN IT SHUT OFF EVERYTHING WAS CUTTING ON AND OFF AS IN MY WIPERS MY RADIO MY LOCK AND UNLOCK ETC

Mileage: 17

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 55 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROADWAY. THE CONTACT STATED THAT A BYSTANDER PROVIDED A JUMP START TO MOVE THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR, BATTERY AND COMPUTER NEEDED TO BE REPLACED. THE CONTACT CALLED SEVERAL LOCAL DEALERS AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,400.

Mileage: 100,400

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MONROVIA CHRYSLERS DODGE JEEP RAM (1305 MOUNTAIN AVENUE, MONROVIA, CA 91016, (626)317-6106) AND GLENDORA CHRYSLER JEEP RAM (931 SOUTH LONE HILL AVENUE, GLENDORA, CA 91740, (909)480-4070) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WAS NOT INFORMED IF THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB

MY 2013 JEEP GRAND CHEROKEE CAUGHT FIRE DUE TO A FAULTY VANITY VISOR MIRROR WIRING THAT HAS A RECALL AND WAS REPAIRED PER RECALL PRIOR TO THE FIRE. I WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. MY CAR HAS HAD THE RECALL PERFORMED AND WAS IN TO TWO DIFFERENT DEALERSHIPS THIS YEAR FOR RECALL SERVICE. HAD I NOT BEEN IN A PARKING STRUCTURE, I WOULDN'T HAVE HAD ACCESS TO A FIRE EXTINGUISHER AND THE CAR CERTAINLY WOULD HAVE BURNT TO THE GROUND. I WAS ENTERING A PARKING STRUCTURE AT THE TIME OF INCIDENT (DRIVING). RECALL NUMBER:15V-879

Mileage: 86,000

MY 2013 JEEP GRAND CHEROKEE STARTED MAKING A TICKING NOISE THE SECOND TIME THE DEFAULT WATER PUMP WAS REPLACED 4 YEARS AGO IN RECALL WARRANTY AND HAS MADE AN AUDIBLE TICKING NOISE SINCE THEN. DESPITE MULTIPLE COMPLAINTS TO TWO DEALERSHIPS, IN ANNISTON, AL AND FOLEY, AL, I HAVE BEEN TOLD THE TICKING WAS NORMAL FOR THE HEMI 5.7L ENGINE. THREE WEEKS AGO, I TOOK A JEEP FOR A ROUTINE OIL CHANGE AND THE TECHNICIAN WROTE ON MY MULTI-POINT INSPECTION PAPERWORK 'NOTICED AN AUDIBLE TICKING'. THIS TECHNICIAN HAS TOLD ME TWICE PREVIOUSLY THAT THIS WAS NORMAL AND FAILED TO MENTION TO ME PERSONALLY WHILE IN THE DEALERSHIP. I ONLY NOTICED HE WROTE IT ON MY PAPERWORK AFTER I HAD LEFT. I CALLED AND REQUESTED TO SPEAK WITH THE TECHNIQUE CONCERNING THE TICKING AND I WAS TOLD I WOULD RECEIVE A CALL BACK AND TO THIS MOMENT HAVE NEVER RECEIVED A CALL. AFTER RESEARCHING ONLINE, I SEE THIS IS A VERY COMMON ISSUE WITH THE HEMI 5.7L ENGINE HOWEVER, CHRYSLER HAS FAILED TO ISSUE A RECALL TO CORRECT THE DEFAULT ENGINES. THE TICKING SPEEDS UP WHEN ACCELERATING THE VEHICLE. THE VEHICLE HAS STALLED TWO IN THE LAST TWO DAYS. ONCE, IN THE DRIVEWAY AFTER THE VEHICLE HAD BE STARTED AND RUNNING FOR APPROXIMATELY THREE MINUTES. THE SECOND TIME, WHILE DRIVING DOWN A BUSY HIGHWAY AND SLOWING FOR A CAR TO TURN AHEAD OF ME. I LUCKILY WAS ABLE TO VEER OFF THE ROAD TO PREVENT AN ACCIDENT. FOLLOWING THIS, MY FCW TURNED OFF WITHOUT WARNING AND WILL NOT ALLOW ME TO TURN BACK ON. CURRENTLY, MY VEHICLE HAS AN OPEN RECALL TO, AGAIN, REPLACE THE FAULTY FUEL PUMP RELAY SWITCH WHICH HAS ALREADY BEEN REPLACED THREE PRIOR TIMES, ONCE BY THE JEEP DEALERSHIP AND TWICE BY A PRIVATE TECHNICIAN. THIS RECALL WAS ISSUED A YEAR AGO AND STILL DOES NOT HAVE A REMEDY PER THE DEALERSHIP. I TRAVEL FREQUENTLY, AT TIMES 300 MILES PER DAY.MY CHILD TRAVELS WITH ME AND I FEAR THE VEHICLE WILL FAIL WHILE DRIVING ON A HIGHWAY OR INTERSTATE.

Mileage: 214,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE FAILED TO DRIVE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPARK DODGE CHRYSLER JEEP (7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,215. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 75,215

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER MALL OF GEORGIA CHRYSLER LOCATED AT 4345 BUFORD DR, BUFORD, GA 30518, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL AND FAILED TO IMMEDIATELY START-UP. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE ALSO FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT DISCOVERED ONLINE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MANCARI'S CHRYSLER DODGE JEEP RAM (4630 95TH ST, OAK LAWN, IL 60453) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 138,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542; (630) 907-1700) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER THOMPSON JEEP LOCATED AT 1102 BUSINESS CENTER WAY, EDGEWOOD, MD 21040 AND THE MANUFACTURER WERE NOTIFIED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 50,000

VEHICLE DOES NOT START AS IT SHOULD CONSISTENTLY. VEHICLE HAS AN INCONSISTENT DELAY IN MOVING FORWARD AFTER STOPPING AT A RED LIGHT AND WILL HAVE A JERK/JUMPING FEELING IN THE TRANSMISSION AFTER THE DELAY/STALL FROM MOVING FORWARD. THIS HAS BEEN AN ONGOING ISSUE SINCE DECEMBER 2019 WHEN I INITIALLY TOOK THE VEHICLE TO GET LOOKED AT AND THE DEALERSHIP STATES THEY DO NOT HAVE PARTS TO FIX THE ISSUE AS OF SEPTEMBER 2020!

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF TAYLOR (14150 US-79, TAYLOR, TX 76574; (512) 686-0062) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB *BF *TR

I HAD TO REPLACE THE ALTERNATOR AND WASN'T AWARE OF RECALL T36 AND NOW MY FUEL PUMP WENT OUT (RECALL V62). MY TRUCK WAS STALLING AT FIRST, NOW IT WON'T RUN AT ALL. WHEN I CALLED THE DEALER AND THEY SAID THERE WERE NO REPLACEMENT PARTS IN STOCK. THE COST TO REPAIR OUT OF POCKET IS $1450.00. ADDITIONAL INFORMATION, IS AVAILABLE UPON REQUEST. THANK YOU!

Mileage: 107,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED BROWN'S JEEP CHRYSLER DODGE RAM DEALER LOCATED AT 483 NY-112, PATCHOGUE, NY 11772, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, WHEN THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE IGNITION WITHIN 5 MINUTES AND DRIVE TO HER DESTINATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 ( ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 721-6888) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LUSTINE DODGE LOCATED AT 14211 JEFFERSON DAVIS HWY, WOODBRIDGE VA) WHERE THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBERS: 19V813000(ELECTRICAL SYSTEM) AND 15V115000(ELECTRICAL SYSTEM) BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH THE ELECTRONIC THROTTLE CONTROL (ETC) AND AIR BAGS WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER TWO HOURS, THE CONTACT WAS FINALLY ABLE TO START THE VEHICLE AND DROVE TO HER DESTINATION. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE INITIAL FAILURE. THE CONTACT CALLED TWO DEALERS GRIFFIN CHRYSLER DODGE JEEP RAM (961 E, US-74 BUS, HAMLET, NC 28345) AND CAPITAL CHRYSLER DODGE JEEP RAM OF INDIAN TRAIL (5501 W HWY 74, MONROE, NC 28110) AND THEY BOTH CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,036. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 131,036

DRIVING DOWN HIGHWAY 65 MPH VEHICLE SHUTS DOWN. NO NOTICE

Mileage: 98,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, 866-642-2454) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO STALLED IMMEDIATELY AFTER BEING STARTED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SAN DIEGO CHRYSLER DODGE JEEP RAM (777 CAMINO DEL RIO S, SAN DIEGO, CA 92108) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE CROSSROADS CHRYSLER JEEP DODGE RAM LOCATED AT 4510 WHITEHILL BLVD, PRINCE GEORGE, VA 23875, (877)360-5755, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING MY CAR ON THE HIGHWAY THE BATTERY LIGHT CAME ON. AFTER A FEW MINUTES ALL OF THE OTHER LIGHTS, SEATBELT, ENGINE, ETC. STARTED TO FLASH. THEN MY AIR CONDITIONING TURNED OFF, MY BRAKES STOPPED WORKING AND MY POWER STEERING WENT OUT. LUCKILY I WAS PULLING OFF OF AN EXIT. AFTER FINDING OUT THAT THERE WERE 5 RECALLS, I TOOK THE JEEP TO A DEALERSHIP TO HAVE THEM FIX IT. I PICKED IT UP A FEW DAYS LATER AFTER THEY SAID IT WAS READY. THE DAY AFTER PICKING IT UP...I WAS AGAIN DRIVING DOWN THE HIGHWAY AND THE JEEP DID THE EXACT SAME THING!!! AGAIN LUCKILY I KNEW THE SIGNS AND PULLED OVER QUICKLY BUT STILL LOST CONTROL OF THE VEHICLE BECAUSE POWER STEERING AND BRAKES WENT OUT. *TR

Mileage: 125,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAXTER CHRYSLER DODGE JEEP RAM LA VISTA (7010 S 124TH CIR, LA VISTA, NE 68128) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE SERVICE 4WD LIGHT INTERMITTENTLY COMES ON ON AT START UP. RESTARTING MY VEHICLE CAUSES THE LIGHT TO GO OFF MOST OF THE TIME. PLEASE INFORM HOW TO CORRECT THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BROOKFIELD CHRYSLER DODGE JEEP RAM (1845 PIPESTONE RD, BENTON HARBOR, MI 49022) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS DUE TO THE DEFECTIVE FUEL PUMP RELAY. CONSUMER SAYS VEHICLE HAS STALLED WHILE DRIVING WHICH IS ALSO DUE TO THE FUEL PUMP RELAY ISSUE. *DL

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CURRENT ISSUE - WHILE WAITING IN A FAST FOOD LINE THE BATTERY LIGHT CAME ON... AFTER RECEIVING FOOD - I PULLED INTO A PARKING SPOT AND BEFORE I COULD TURN THE VEHICLE OFF, IT STARTED GIVING OFF ERROR CODES RELATED TO VARIOUS ELECTRICAL ITEMS NOT BEING AVAILABLE - FIRST WARNING - SVC. AIR SUSPENSION - SECOND - BLIND SPOT DETECTION NOT AVAILABLE - THIRD EVIC ERROR - FOURTH - ADAPTIVE CRUISE NOT AVAILABLE... THEN DIED AND SMELT LIKE BURNING RUBBER WHEN I EXITED THE VEHICLE... A FAILED EFFORT BY ROADSIDE SERVICE TO JUMP THE VEHICLE DID MANAGE TO TURN ON THE WINDSHIELD WIPERS WHICH WOULDN'T TURN OFF BUT THAT'S ALL THAT ACCOMPLISHED SO I HAD ROADSIDE SERVICE PUT IT ON A FLATBED AND TOW IT TO MY HOUSE SINCE NOTHING WAS OPENED AND I DIDN'T WANT TO LEAVE IT SOMEWHERE WITH THE WINDOWS DOWN (OF COURSE THEY WOULDN'T ROLL UP)... PRETTY CLEARLY THIS SHOULD BE PART OF THE T39 ALTERNATOR RECALL THAT WAS ISSUED DUE TO BAD DIODES WHICH CAUSE THE ALTERNATOR TO FRY THE ELECTRICAL COMPONENTS WITH VERY LITTLE WARNING... THE CAR SHOULD DIE AND THEN THE REPLACEMENT OF THE ALTERNATOR SHOULD RECTIFY THE SITUATION... NOT - THE LIGHT COMES ON - THE CAR IMMEDIATELY DIES - AND THEN YOU NEED A NEW PCM OR ECM AND ALL NEW WIRING... ISSUE #2 - THE SUSPENSION HAS BEEN A TOTAL FIASCO ACCUMULATING $13,000 IN DEALER ASSESSMENTS NOT UNDER WARRANTY - THE WHOLE SYSTEM HAS GONE OUT WITHIN 80,000 MILES AND EVEN AFTER REPLACING 2 AIR STRUTS - 2 UPPER CONTROL ARMS - THE TIE RODS END LINKS - AND THE CV AXLES - AND THE COMPRESSOR - IT STILL SOUNDS LIKE A RICKETY BUCKET OF JUNK... WHEN DRIVING - ALWAYS. ISSUE #3 - THE WATER PUMP CONTINUOUSLY FAILS. - NOT SURE IF WHEN DRIVING BUT ONE WOULD SUSPECT THAT TO BE THE CASE. *TR

Mileage: 80,000

THERE IS A LONG STANDING RECALL ON THE SUBJECT VEHICLE FUEL PUMP RELAY. HOWEVER, JEEP IS UNABLE TO SUPPLY A SUITABLE REPLACEMENT PART. UNANTICIPATED FAILURE OF THIS PART CAN LEAD TO IMMEDIATE ENGINE STOPPAGE. FCA IS UNABLE TO GIVE A DATE WHEN THE REPLACEMENT MAY BE AVAILABLE. *TR THE CONSUMER STATED THE STEERING COLUMN, WINDSHIELD WIPERS, AIR SUSPENSION COMPRESSOR, TURN SIGNALS, AND BLIND SPOT WARNING ALL FAILED. THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT WERE ILLUMINATED. THE INFORMATION SCREEN BETWEEN TACH AND SPEEDOMETER WERE LOCKED INTO ONLY ONE MODE. *JS

Mileage: 22,315

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A SIMILAR UNKNOWN RECALL HOWEVER, TWO YEARS AFTER THE RECALL REPAIR THE FAILURE OCCURRED. JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 111,000

EVERY MORNING I HAD A DEAD BATTERY. I TOOK MY CAR TO THE SHOP AND AFTER LONG TEST AND INVESTIGATION THEY FOUND A SHORT IN THEE TIPM MODULE

Mileage: 67,863

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED GLOCKNER CHRYSLER, DODGE, JEEP, RAM OF ASHLAND LOCATED AT (1041 GREENUP AVE, ASHLAND, KY 41101) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FUEL PUMP RELAY IS SUSCEPTIBLE TO CONTAMINATION WHICH MAY CAUSE THE VEHICLE TO STALL WHILE DRIVING.*JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WALNUT CREEK CHRYSLER JEEP DODGE RAM (2404 N MAIN ST, WALNUT CREEK, CA 94596) WHERE IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING 70 MPH, THE RPM REVVED UP HOWEVER, THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WOULD STOP THE VEHICLE AND RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CASA CHRYSLER JEEP LOCATED AT (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114), WHO THE CONTACT STATED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 60,000. (RECALL RELATED INCIDENT) TS

Mileage: 60,000

MY 2013 JEEP GRAND CHEROKEE LAREDO 4X4 HAS RANDOMLY BUT CONTINUOUSLY STALLED OR HASN'T STARTED UP SUCCESSFULLY FOR THE PAST YEAR THAT I HAVE OWNED IT. THIS HAS CAUSED MUCH STRESS, ANXIETY, AND INCONVENIENCE FOR ME, MY WIFE AND YOUNG DAUGHTER. WE LIVE WITH THE CONSTANT FEAR OF BEING LEFT STRANDED THROUGHOUT OR OWN CITY OR WORST YET STRANDED OUT OF TOWN DURING FAMILY ROAD TRIPS. THIS IS COMPLETELY UNACCEPTABLE AND UNDESIRABLE AS LOYAL JEEP VEHICLE OWNERS OF SEVERAL DIFFERENT JEEP MODELS INCLUDING TWO JEEP PATRIOTS AND ONE JEEP LIBERTY. THIS PAST FRIDAY I WAS UNABLE TO START UP MY JEEP TO GO TO WORK AND WAS LEFT STRANDED IN MY GARAGE. I HAD TO MISS WORK THAT DAY AND HAVE THE JEEP TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE IT IS STILL PARKED FOUR DAYS LATER UNABLE TO START UP AND IS UNDIAGNOSED OR REPAIRED. THIS IS CAUSING ME AND MY FAMILY MUCH FINANCIAL HARDSHIP DUE TO MY WIFE AND I HAVING TO ALTERNATE MISSING WORK OR TRYING TO BORROW A SPARE VEHICLE FROM OTHER FAMILY MEMBERS. I HOPE TO HAVE A REMEDY AS SOON AS POSSIBLE BY THE MANUFACTURER AS THIS ISSUE AND SUBSEQUENT RECALL HAS BEEN IN EFFECT SINCE LAST YEAR 2019. I HOPE THAT THIS COMPLAINT DOES NOT FALL ON DEAF EARS AND THAT A SOLUTION IS DEVELOPED AND PROVIDED TO ME AND MY FAMILY RIGHT AWAY.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT (315 NJ-4, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER THE RECALL REMEDY WAS NOT YET AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED AN UNREASONABLE AMOUNT OF TIME. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM LOCATED AT NEW JERSEY 88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701 BUT THE RECALL REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ENGINE OIL COOLER DETERIORATES AND BRAKE LEAVING YOU STRANDED ON A POODLE OF OIL AND WATER WITHOUT ANY NOTICE WHATSOEVER OTHER THAN A GREAT SUPERHEATING CONDITION THAT WILL LEAD TO COMPLETE MOTOR FAILURE AND POSSIBLE FIRE WHILE ON THE HIGHWAY WHILE ON MY WAY TO BRINGING MY GRANDKIDS TO SCHOOL.

Mileage: 105,000

TL* THE CONTACT'S PARENTS OWN A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO BLAKE FULENWIDER CHRYSLER, DODGE, JEEP LOCATED AT (305 16TH STREET, SNYDER, TX 79549), WHERE IT WAS DETERMINED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ALSO EXPERIENCED AN INTERMITTENT FAILURE TO START. THE VEHICLE WAS TAKEN TO (ACADIANA DODGE CHRYSLER JEEP RAM FIAT 1700 SW EVANGELINE THRUWAY, LAFAYETTE, LA 70508) WHERE THE TOTALLY INTEGRATED POWER MODULE (TIPM) AND THE FUEL PUMP RELAY WERE REPLACED ON MULTIPLE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 67,000

MY 2013 GRAND CHEROKEE HAS HAD THE STALLING ISSUE SINCE I BOUGHT IT IN DEC. 2016. IN 2017 AFTER REPLACING TIPM & FUEL-PUMP AT OUR EXPENSE, VEHICLE CONTINUED TO STALL & NEITHER JEEP NOR THE DEALERSHIP WOULD DO ANYTHING OTHER THAN CHANGE THE PART. WE FILED WITH NCDS, & THE ARBITRATOR DID NOT PURSUE THE CASE & CHRYSLER RESPONDED THAT THE VEHICLE WAS 'OPERATING AS INTENDED'. I HAVE ELECTRONIC COPIES OF THOSE DOCUMENTS. SINCE THE OFFICIAL RECALL WAS ISSUED, MY CAR HAS BEEN IN THE SHOP 3-4 TIMES & CONTINUES TO SHUT OFF MULTIPLE TIMES DAILY OR EVERY OTHER DAY. IT FAILED & WOULD NOT START DEC. 2019 SO I TOOK IT IN & GOT IT BACK A WEEK LATER. THEY CLAIMED MY BATTERY WAS DEAD & WOULD NOT HOLD CHARGE. HOWEVER, THE DAY BEFORE IT WOULDN'T START, I'D DRIVEN IT BACK FROM DALLAS TO LAFAYETTE, LA W NO STALL. I'D ALSO DRIVEN IT AROUND THE MORNING IT STOPPED WORKING SO I AM NOT UNDERSTANDING THAT, BUT PAID FOR THE REPAIRS & A COUPLE WEEKS LATER, IT FAILED AGAIN. IT'S MY UNDERSTANDING THE FUEL PUMP HAS BEEN REPLACED TWICE SINCE MY VISIT IN DECEMBER. I TOOK IT IN ON JAN. 20TH FOR THE STALLING & GOT IT BACK ON THE 21ST IN THE AFTERNOON. LESS THAN 24 HRS LATER, IT STALLED AGAIN. I CALLED THE DEALERSHIP ALL LAST WEEK TO REPORT THE DAILY STALLS & WENT BACK IN THIS PAST MONDAY, THE 27TH, AFTER THEY DID NOT RETURN MY CALLS TO SCHEDULE AN APPOINTMENT. IT STALLED THERE IN THE DEALERSHIP PARKING LOT, & THEY GOT A TECH TO RUN THE CODES & IT CAME BACK AS THE RECALL PART. THEN THEY RAN SPECIFIC DIAGNOSTICS PER FCA'S REQUEST & SAID THEY COULDN'T DUPLICATE IT. SINCE MONDAY, IT HAS STALLED TWICE SO FAR TODAY, ON WEDNESDAY. THE CAR HAS STALLED WHILE IDLING WITH MY FOOT ON THE BRAKE, WHILE DRIVING IT, AND UPON START IT WILL IMMEDIATELY DIE AFTER CRANKING UP. THE ISSUE IS INTERMITTENT & POSES A HUGE SAFETY RISK FOR MYSELF & OTHERS WHEN IT STALLS IN-OPERATION.

Mileage: 67,500

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED NYLE MAXWELL PRE-OWNED SUPERCENTER LOCATED AT 13817 N RESEARCH BLVD, AUSTIN, TX 78750 WHERE HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD SPOKEN WITH THE MANUFACTURER WHERE HE WAS PROVIDED WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD EXPERIENCED THE FAILURE WHERE THE VEHICLE WOULD SHUT OFF WITHOUT WARNING AT VARIOUS SPEEDS INTERMITTENTLY. HE HAD TAKEN THE VEHICLE TO THE SAME DEALER PRIOR WHERE HE WAS INFORMED THAT THEY WERE UNABLE TO DUPLICATE THE MATTER OR REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AFTER BEING STOPPED AT LIGHT, THEN ACCELERATING APPROXIMATELY 10 MPH INTO AN INTERSECTION WHEN THE VEHICLE SUDDENLY STALLED HALFWAY INTO THE INTERSECTION. THE CONTACT ATTEMPTED TO PRESS THE START BUTTON ON THE VEHICLE, HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT HAD TO ALLOW THE VEHICLE TO COAST TO THE SIDE OF THE ROAD WHERE THEY PLACED VEHICLE IN THE PARK POSITION. THE CONTACT'S WIFE NOTICED THAT SMOKE WAS COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO GET HIMSELF, HIS WIFE, AND CHILD OUT OF THE VEHICLE. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND NOTICED THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND PUT OUT THE FIRE. A POLICE AND FIRE DEPARTMENT REPORT WERE FILED. THE VEHICLE WAS TOWED. THE CONTACT STATED THAT THEY HAVE HAD COMPLICATIONS DUE TO INHALING A LARGE AMOUNT OF SMOKE, HOWEVER, THE CONTACT HAD NOT RECEIVED MEDICAL ATTENTION AS OF YET. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER WITH THE CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 144,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 144,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP DID NOT PUMP FUEL. THE VEHICLE WAS RESTARTED A COUPLE OF TIMES TO GET THE FUEL PUMP TO WORK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO IVERSON CHRYSLER DODGE JEEP RAM HURON (605-352-8686, LOCATED AT 101 2ND ST SW, HURON, SD) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE TECHNICIAN ALSO CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM), BUT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 140,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION REGARDING THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO TOM O'BRIEN CHRYSLER JEEP DODGE RAM GREENWOOD (750 U.S. 31 N, GREENWOOD, IN 46142, (317) 881-6791), BUT THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. *LN (RECALL RELATED INCIDENT) TS THE CONSUMER STATED WANTED TO REIMBURSED FOR THE COST OF RENTAL CAR. *TR *LN *JB *LN*JB

Mileage: 180,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ONCE SHE PUSHED THE START BUTTON, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RETURN TO NORMAL THE FAILURE WAS INTERMITTENT. CAPE CORAL CHRYSLER DODGE JEEP RAM (2200 NE PINE ISLAND RD, CAPE CORAL, FL 33909, (239) 500-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED IN 2015-2017 PER THE RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MARK CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 140,000

THE PROBLEM STARTED WITH THE KEY FOB, AFTER LOCKING THE CAR THE DOORS WOULD UNLOCK AND LOCK AGAIN WITH OUT MY CONTROL. THEN MORE ELECTRICAL ISSUES OCCURRED, THE LIGHTS FLICKERED, THE REAR CAMERA STOPPED WORKING, AND THEN DRIVING THE CAR EVENTUALLY THE POWER STEERING WENT OUT AND IT WAS DANGEROUS AS I WAS DRIVING ON THE 405 FREE WAY AND I WAS UNABLE TO PULL OVER WITH OUT POWER STEERING.

Mileage: 40,000

TRIED TO START MY JEEP IT WOULDN'T START. I USED THE PUSH BUTTON. I WAITED A FEW HRS AND TRIED AGAIN. SAME ISSUE. TRIED MY REMOTE START. STARTED UP. NEXT DAY USED THE PUSH START, STARTED UP NO PROBLEM, ON THE HIGHWAY (95) THE TRUCK WAS HESITATING WHEN GOING UP AN INCLINE. NEXT DAY PUSH START WON'T WORK, THE ENGINE WOULD TURN OVER AS USUAL BUT WOULDN'T START. REMOTE START AND IT STARTED UP. SON TOOK IT AND PUT IT ON THE DIAGNOSIS MACHINE AND SAID THERE WEREN'T ANY CODES. RESEARCHING A HARD STARTING PROBLEM I'VE READ TONS OF POSTS VERY SIMILAR TO WHAT I HAVE EXPERIENCED. I CALLED THE DEALER TO MAKE AN APPOINTMENT. ASKED COULD IT POSSIBLY BE THE SAME ISSUE THAT MY TRUCK WAS RE CALLED ON ALREADY. HE SAID MIGHT BE R09 FUEL RELAY RECALL, TIMP PROBLEM, (RECALL WAS A TEMPORARY SOLUTION TO INSTALL A FUEL PUMP HARNESS BYPASS SO THAT THE FUEL PUMP TURNS OFF) BUT THAT IF IT IS, THE DEALER SAID THEY ALREADY REPLACED THAT AND WILL NOT DO AGAIN UNLESS IT IS PD FOR, AFTER THEY PUT THE JEEP ON THEIR DIAGNOSIS MACHINE AT $175.00 PER HR. SO AFTER THEY COMPLETED THE 9TH RECALL I PICK UP MY JEEP WITH HOPES THAT I COULD DO MORE RESEARCH. I ALSO CALLED JEEP. THE LADY WAS VERY NICE BUT THEY WILL DO NOTHING EXCEPT ADD MY COMPLAINT TO THEIR SYSTEM. I FOUND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM AS I DO! JEEP/CHRYSLER HAVE PUT FAULTY TIMP IN THESE CARS AND DO NOT WANT TO PUT A RECALL OUT ON THEM. MANY CARS WITH MY MODEL HAVE HAD THE SAME COMPLAINTS. THE FAULTY TIMP HAS THE FUEL PUMP RUNNING CONSTANTLY WHICH DRAINS THE BATTERY IT RUNS WHEN THE CAR IS OFF. NOW IF I 'TRY' TO START THE VEHICLE IT SMELLS LIKE SOMETHING IS BURNING. AFTER RESEARCHING THIS PROBLEM I FOUND THE ISSUE TO BE A TIMP PROBLEM AND NOW AM AWARE THAT I AM NOT ALONE. THERE ARE HUNDREDS IF NOT MORE JEEP OWNERS THAT ARE HAVING THE SAME ISSUE.

Mileage: 82,000

I PULLED OUT OF MY DRIVEWAY, TURNED THE CORNER AND MY JEEP COMPLETELY SHUT DOWN AS I WAS DRIVING. THE MESSAGE THAT CAME UP TOLD ME TO SERVICE MY 4 WHEEL DRIVE AND EVERY LIGHT ON MY DASH LIT UP LIKE A CHRISTMAS TREE. IT WOULD NOT START OR DO ANYTHING. HAD TO HAVE IT TOWED BACK TO MY HOUSE AND AM NOW HAVING TO TOW IT TO A DEALER.

Mileage: 147,680

FAULTY FUEL PUMP RELAY AND TIPM. CAR WILL CRANK BUT NOT START. IF THE CAR STARTS IT WILL STALL.

Mileage: 96,000

MY 2013 JEEP GRAND CHEROKEE'S ALTERNATOR DIED. THE BATTERY LIGHT CAME ON WHILE PULLING INTO THE DRIVEWAY AND THE NEXT MORNING THE JEEP WAS DEAD. IT IS COVERED UNDER THE T36 RECALL. THE PCM WENT AS WELL AND IS SUPPOSEDLY ALSO COVERED UNDER THE RECALL. HOWEVER, THE BATTERY WAS ALSO DAMAGED AND DESTROYED. THIS SITUATION COULD HAVE CAUSED A FIRE. THE DEALER, BOB MARIANO JEEP DEALER, AT 146 MANCHESTER ST, CONCORD, NH 03301 TELLS ME THAT I AM RESPONSIBLE FOR REPLACING THE BATTERY. THIS COST SHOULD NOT BE PLACED ON THE CUSTOMER. THE BATTERY SHOULD BE PAID FOR BY THE DEALER. THE BATTERY WAS DAMAGED BECAUSE OF THE FAULTY ALTERNATOR, SO WAS THE PCM WHICH IS BEING COVERED. THE SHORT CIRCUIT THAT OCCURRED IN THE ALTERNATOR CAUSED BOTH THE BATTERY AND PCM TO DIE. SO WHY SHOULD I PAY FOR A NEW BATTERY? THE DEALER IS GOING TO CHARGE ME $332.50 FOR THE BATTERY PLUS $119.90 TO INSTALL THE BATTERY. THE SAME MOPAR BATTERY GOES FOR APPROXIMATELY $230.00. AGAIN, THE DIFFERENCE IN PRICE IS APPALLING.

Mileage: 118,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. AFTER THE VEHICLE HAD BEEN PARKED OVERNIGHT IN THE DRIVEWAY, THE ENGINE FAILED TO START THE FOLLOWING DAY AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB MARIANO CHRYSLER JEEP DODGE RAM (146 MANCHESTER ST, CONCORD, NH 03301, (603) 556-8616) WHERE IT WAS DIAGNOSED THAT A NEW ALTERNATOR AND BATTERY WERE NEEDED. THE DEALER ALSO ORDERED A NEW PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO CRANK THE VEHICLE WITH THE PUSH START BUTTON, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

HEADLIGHTS FLICKER ON / OFF THEN RIGHT HEADLAMP AND /OR BOTH BLACKOUT WHILE DRIVING OR STATIONARY

Mileage: 85,000

THE 4WHEEL DRIVE, CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE VEHICLE BECAME UNRESPONSIVE. VEHICLE WOULD NOT REGISTER IT WAS IN PARK OR TURN OFF. HAD TO PULL OFF THE SIDE OF THE ROAD AS I WAS ALMOST HIT SEVERAL TIMES. SOUNDS LIKE THE TCU MAY BE AN ISSUE.

Mileage: 120,000

THE CAR HAS ISSUES STARTING UP AND WHEN YOU TRY TO START THE CAR THE BRAKE BECOME STIFF AND THE CAR WILL NOT START BUT WILL CRANK. ALSO AS I WAS DRIVING THE CAR CUTS OFF WITHOUT WARNING OR WHEN I STOP AT THE RED LIGHT THE CAR JUST CUTS OFF AND I HAVE TO PUT IT IN PARK TURN THE CAR OFF AND WAIT AND RESTART AFTER 5 MINUTES AND IT STARTS WITH NO ISSUES

Mileage: 84,500

MY 2013 JEEP GRAND CHEROKEE OVERLAND STARTED TO SMOKING FROM THE ALTERNATOR AND BURNED UP ALMOST CATCHING FIRE. THERE WAS A RECALL THAT THEY ONLY LOOKED AT THE ALTERNATOR NEVER REPLACING IT. I WANT TO KNOW MORE ABOUT THIS RECALL, I WANT TO BE CONTACTED IN REGARDS TO THIS FAULTY PART THAT ALMOST CAUGHT MY JEEP ON FIRE. I FEEL THIS PART SHOULD HAVE BEEN REPLACED. THE JEEP WAS RUNNING STATIONARY WHEN IT STARTED WHISTLING AND MAKING A BAD NOICE. ONCE I STARTED TO DRIVE IT TO AUTO ZONE IT GOT WORSE AND STARTED SMOKING, MAKING A LOUD WHISTLING SOUND AND CHOKING LIKE IT WAS GOING TO DIE. WHEN I PULLED INTO AUTO ZONE IT WAS SMOKING BAD, SMELT ELECTRIC BURNING AND IT WAS ALL COMING FROM THE ALTERNATOR. I HAD TO HAVE IT TOWED 60 MILES BACK HOME AND ANOTHER 12 MILES TO THE DEALERSHIP THAT NEXT MONDAY MORNING BECAUSE THIS HAPPENED ON A SUNDAY WHEN EVERYTHING WAS CLOSED. IF IT'S A RECALL I WANT IT REPLACED, TOW PAID FOR AND THE TIME IT'S BEEN OUT OF COMMISSION.

Mileage: 105,000

THE DAMAGES DIRECTLY CAUSED BY THE ALTERNATOR RECALL DIRECTLY RELATED TO MY 2013 JEEP GRAND CHEROKEE ARE BEING DECLINED TO BE COVERED BY DEALERSHIP IN A VACAVILLE CALIFORNIA. THEY ARE WANTING TO CHARGE ME $1000 FOR DAMAGES TO MY VEHICLE THAT WERE CAUSED BY ALTERNATOR ISSUE.

Mileage: 80,000

VEHICLE WAS STARTED AND TRANSMISSION PLACED IN DRIVE, THEN DRIVEN ONTO A CITY STREET ACCOMPANIED BY AN UNUSUAL WHINING NOISE, LURCHING, AND IMPAIRED ACCELERATION. VEHICLE WAS LIMPED INTO A PARKING LOT, PLACED IN PARK AND SHUT OFF AGAIN, AFTER WHICH IT WOULD NO LONGER CRANK. VEHICLE WAS TOWED TO DEALERSHIP WHERE INITIALLY THE STARTER WAS REPLACED. AFTER STARTING THE VEHICLE, THE TECHNICIAN REPORTED SPARKS AND A STRONG BURNING SMELL FROM THE ALTERNATOR, WHICH HE DECLARED UNSAFE TO DRIVE. THE ALTERNATOR WAS THEN REPLACED, AFTER WHICH THE POWERTRAIN CONTROL MODULE OR PCM WAS ALSO FOUND TO HAVE FAILED AND WAS REPLACED. THE PRIMARY CAUSE OF THE PROBLEM HERE IS UNCLEAR, BUT THE SAFETY CONCERN STEMS FROM THE SHORTING ALTERNATOR MAKING THE VEHICLE UNSAFE TO DRIVE. IT SEEMS LIKELY THAT HAD THE DRIVER BEEN UNABLE TO IMMEDIATELY PULL OVER, THE VEHICLE COULD HAVE CAUGHT FIRE AND/OR COMPLETELY SHUT DOWN IN TRAFFIC. AS OTHER, SIMILAR VEHICLES FROM THIS MANUFACTURER HAVE BEEN RECALLED FOR WEAK ALTERNATOR DIODES FAILING CATASTROPHICALLY (P60 / NHTSA 14V-634), IT SEEMS REASONABLE TO INVESTIGATE WHETHER THIS HAZARD EXISTS IN THIS AND OTHER SIMILAR VEHICLES ALSO.

Mileage: 88,500

TL* THE CONTACT OWNS A 2013 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE AND ALTERNATOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT DID NOT RECEIVE ANY RECALL LETTERS. THE VEHICLE WAS TOWED TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DIAGNOSED THAT THE BATTERY CAUSED THE FAILURES. THE DEALER WANTED TO CHARGE THE CONTACT FOR BOTH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY THE LAST 5 MONTHS. TOOK TO THE DEALERSHIP AND AUTO ZONE FOR A CODE READER A FEW TIMES AND THEY WERE UNABLE TO PINPOINT THE EXACT PROBLEM BECAUSE THE ENGINE LIGHT WOULD DISAPPEAR OR MULTIPLE CODES WOULD APPEAR. THE VEHICLE WOULD AT TIMES SEEM TO LOSE POWER ESPECIALLY GOING UP HILL WHETHER IT WAS ON A CITY STREET OR HIGHWAY. I FINALLY WAS ABLE TO GET A TRUE DIAGNOSTIC TEST DONE ON 6/15/19 WHEN THE ENGINE LIGHT WAS STILL SHOWING ON MY DASHBOARD. THEY CODE READER GAVE P0128 SO I ENDED UP HAVING TO GET MY THERMOSTAT GAUGE REPLACED AND TOTAL REPAIRS WITH DIAGNOSTIC WERE $309.15. I FOUND IT FRUSTRATING AND UNSAFE THAT FOR 5 MONTHS THE ENGINE LIGHT WOULD INTERMITTENTLY APPEAR. AFTER A TRIP OUT OF TOWN AND DROVE A TOTAL OF CLOSE TO 1200 MILES, THE LIGHT STAYED ON. AT THIS POINT, IT IS WHEN I DECIDED TO TAKE IT IN TO THE DEALERSHIP BEFORE THE ENGINE LIGHT DISAPPEARED. I ALSO NOTICED THAT THE SEATBELT WARNING LIGHT WOULD NOT ALWAYS ALERT IF A PASSENGER DID NOT HAVE THEIRS ON. I TRIED TO GO BACK AND SELECT THE SEATBELT PROBLEM SELECTION, BUT IT WOULD NOT ALLOW ME TO.

THE VEHICLE HAS STOPPED DEAD ON AT LEAST 8 OCCASIONS OVER THE LAST YEAR. THE CAR IS RUNNING AND MOVING BUT SUDDENLY STOPS. NO LIGHTS NO MOTOR NOISE NO ABILITY TO STEER OFF THE ROAD. IT SEEMS TO OCCUR AT CITY SPEEDS AND STREETS NEVER ON A HIGHWAY NOTHING HAS SHOWED UP ON DIAGNOSTICS AND NO ONE SEEMS TO BE ABLE TO FIX IT. I AM AFRAID TO DRIVE IT. THE JEEP DEALERSHIP SAYS THERE IS NOTHING WRONG ON DIAGNOSTICS SO THERE IS NOTHING TO FIX. THE DEALERSHIPS HEAD MECHANIC IS NOT RETURNING CALLS. I WAS RESEARCHING AND FOUND THAT THERE MAY HAVE BEEN A RECALL ON THIS ISSUE WITH THE SAME MAKE AND MODEL INCLUDING 2011 TO 2014. MINE IS 2013. THE DEALERSHIP WILL NOT SPEAK TO THIS ISSUE. I DO NOT KNOW WHAT A TAKAYUKI RECALL IS, I GAVE THE LAST DATE THIS HAPPEND.

Mileage: 117,000

I'VE BEEN TOLD THAT IN THE 2013 JEEP GRAND CHEROKEE'S ARE KNOWN TO HAVE COMPUTER PROBLEMS! MY COMPUTER WAS JUST REPLACED 2 YEARS AGO AND WHEN I WENT TO GET MY CAR SERVICED (OIL CHANGE), I WAS TOLD THAT THE CHECK ENGINE LIGHT IS READING CODES THAT WOULD SUGGEST MY COMPUTER IS GOING OUT AGAIN.

VEHICLE IS STATIONARY AND NOT ON. WHEN I SIT IN THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO PRESS THE START BUTTON THE VEHICLE ONLY HALF CRANKS AND THE ELECTRIC ONLY TURNS ON. IT TAKES A FEW TRIES AFTER TURNING POWER OFF AND OPENING THE DOOR UNTIL IT WILL ACTUALLY START FULLY.

Mileage: 54,000

INTERMITTENT NO START, EXTENDED CRANK. ONCE STARTED, VEHICLE RUNS FINE. ISSUE BEGAN RIGHT AFTER RECALL R09 PERFORMED AT 43,574 MILES. ISSUE SEEMED TO BE RESOLVED BUT REPEATED AT 47,985 MILES. DEALER STATED THAT WIN MODULE NEEDED REPLACING AT A COST OF $180. REPAIRS WERE COMPLETED. ISSUE HAS NOW RETURNED AT 69,000 MILES. TAKING VEHICLE IN FOR SERVICE ON 2/13/19.

Mileage: 43,991

DIRECTIONAL SIGNALS NOT WORKING INTERIOR LIGHTS NOT WORKING RADIO NOT WORKING CHECK ENGINE LIGHT ON ABS WARNING LIGHT ON ALL HAPPENED AT ONCE WHEN STARTING CAR IN SUBFREEZING TEMPERATURES (2 DEG).

Mileage: 75,000

PUSH START FAILED TO TURN ON AND OFF. CAR STALLED WHEN GOING FROM REMOTE START TO START. WINDSHIELD WIPERS WOULD NOT TURN OFF EVEN WITH CAR OFF AND KEY REMOVED FROM VEHICLE. DISPLAY OF MPH AND MENU DISAPPEARED.

Mileage: 96,000

WHILE DRIVING TO WORK ONE NIGHT MY JEEP STARTED MAKING A WHINING SOUND. I THOUGHT IT WAS THE HEATER SINCE IT WAS 12 DEGREES OUTSIDE THAT NIGHT. I LEAVE FOR WORK, GET ABOUT 6 MILES DOWN THE ROAD AND MY JEEP STARTS FAILING. WARNING LIGHTS, BATTERY, TRACTION CONTROL, WIPERS SLOWLY GO ACROSS THE WINDSHIELD, LIGHTS DIMMING. I GOT TO A SAFE SPOT TO PULL OVER BUT IN THE PROCESS OF STOPPING MY VEHICLE LOST ALL FUNCTIONALOTY (NO BREAKS, POWER STEERING, LIGHTS, ALL ELECTRONICS GONE) AND COULDNT STOP. IT FINALLY STOPS AND I'M LEFT WITH A COMPLETELY DEAD VEHICLE. 12AM IN FREEZING WEATHER WHILE 5 MONTHS PREGNANT. WHEN MY BOYFRIEND ARRIVED TO GET ME, HE NOTICED A STRONG BURNING SMELL COMING FROM UNDER THE HOOD. AT THIS TIME THE VEHICLE HAD SAT BARELY OUT OF THE ROAD IN THE DEAD OF NIGHT WITH NO HAZARDS POSSIBLE TO ALLOW OTHER DRIVERS TO SEE ME. WE FIND OUT THAT THERE IS AN ALTERNATOR RECALL ON MY JEEP AND TAKE IT INTO THE DEALERSHIP AS SOON AS SCHEDULING ALLOWED. BEFORE ALTERNATOR BLEW MY JEEP HAD ZERO ISSUES. THEY HAD MY VEHICLE FOR 4 DAYS AND CALLED TO SAY MY JEEP WAS FIXED (NO LOANER CAR OFFERED). I GO UP THE NEXT DAY, THEY REPLACED THE PCM AND ALTERNATOR, THEY SAY NOTHING ELSE. I GO TO START MY JEEP AND IT CRANKS FOR ABOUT 30 SECONDS AND STARTS. NEVER HAPPENED BEFORE. I GO BACK INSIDE TO THE DEALER WHO HAS SAID NOTHING THE LAST 2 DAYS ABOUT MY VEHICLE NOT RUNNING PROPERLY AND THEY TELL ME IT IS MY CRANK SHAFT POSITION SENSOR AND WAS NOT COVERED UNDER THE RECALL. AND THEY SAID THEY COULDNT PROMISE THE CAR WOULD MAKE IT HOME AND IT WAS MY PROBLEM. UNHAPPY WITH RESULTS WE CALL CHRYSLER AND THEY TELL THE DEALERSHIP TO FIX THAT. IT DOES NOT FIX THE PROBLEM. THE PROBLEMS CONTINUE AND CHRYSLER IS NO LONGER WILLING TO FIX OBVIOUS DAMAGE FROM THEIR ALTERNATOR FAILURE FRYING THE ELECTRICAL SYSTEM. THE DEALERSHIP ALSO TOLD ME TO FILE A "FAKE" FIRE CLAIM ON MY INSURANCE. STILL UNRESOLVED.

Mileage: 143,000

CAR WILL CRANK BUT NOT START, DEALER REFUSES TO COMPLETE THE RECALL FOR THE FUEL PUMP RELAY. RECALL RO9 IS AN EXPANSION OF 14V-530

Mileage: 124,000

CRANKS AND DOSEN'T START

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO START AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE REVVING NOISES, BUT THE VEHICLE WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO SALERNO DUANE CHRYSLER DODGE JEEP RAM OF SUMMIT (267 BROAD ST, SUMMIT, NJ 07901, (908) 277-6700) WHERE THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,600.

Mileage: 47,600

THE JEEP HAS BEEN LOCKING ON ITS OWN WHEN IN PARK, WHILE STILL RUNNING OR TURNED OFF WITH THE KEYS STILL INSIDE THE VEHICLE. WHEN I PARK, TURN OFF THE CAR, GET OUT OF THE DRIVER SEAT, CLOSE THE DRIVER DOOR, IT LOCKED BEFORE I COULD OPEN THE REAR DOOR TO GET MY TWO KIDS OUT!!!

Mileage: 83,500

ETANT ABSENT PENDANT PLUSIEURS MOIS ET LAISSANT AINSI MON VHICULE IMMOBILIS, J'AI SOUVENT DES PROBLMES DE BATTERIE MON RETOUR, POUR REMDIER CELA J'AI ACHET DBUT JUILLET 1 APPAREIL DE MAINTENANCE DE BATTERIE SPCIALEMENT PRVU POUR CE GENRE DE SITUATION;JE SUIS PARTI DE CHEZ MOI LE DIMANCHE 8 JUILLET ET J'AI POS L'APPAREIL EN FIN DE MATINE SUR LA VOITURE STATIONNE DANS LE GARAGE. MON BEAU-FRRE A VERIFI PLUSIEURS FOIS L'TAT DE L'APPAREIL GENIUS SUR LA JEEP, JUSQU'AU MERCREDI 11 JUILLET DANS L'APRS-MIDI, AUCUN SIGNE DE D'ANOMALIE CONSTAT LORS DE CES VISITES. IL N'EST PAS RETOURN JUSQU'AU 17 JUILLET DANS L'APRS-MIDI, MOMENT O IL A DCOUVERT LA VOITURE COMPLTEMENT BRULE SUR LA PARTIE AVANT MOTEUR, CAPOT JUSQU'AU PARE-BRISE, MAIS TOUT TAIT DJ FROID.

Mileage: 58,500

BELOW IS THE READ OUT FOR A RECALL THAT IS ON A FEW OTHER GRAND CHEROKEE'S. MY VEHICLE STALLED THE OTHER DAY WHEN MY WIFE WAS DRIVING AND THE ENGINE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. THE PROBLEM: THE ALTERNATOR MAY SUDDENLY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING AND INCREASING THE RISK OF A CRASH. THE ALTERNATOR ALSO MAY SHORT CIRCUIT, INCREASING THE RISK OF A FIRE.

Mileage: 81,000

KEY REMOTE WITH REMOTE START. HAS ISSUES WITH LOCATING THE REMOTE KEY LOCK AND UNLOCK/REMOTE START. REFUSES TO START (PUSH BUTTON) BECAUSE IT CANNOT LOCATE KEY. FRESH BATTERIES AND IT WILL LOCK AND UNLOCK DOORS (WHILE SITTING IN DRIVERS SEAT) AND IT STILL CAN NOT LOCATE THE KEY IN ORDER TO START. IT HAS EVEN FLASHED THE "NO KEY" WARNING WHILE DRIVING. I HAVE HAD TO PULL OVER AND START AND STOP THE VEHICLE DUE TO THE FEAR OF THIS VEHICLE SHUTTING DOWN WHILE DRIVING DOWN THE ROAD. IT DOES EVENTUALLY LOCATE THE KEY AND RESUME NORMAL OPERATION. THIS IS HAPPENING EVERY COUPLE OF DAYS.

Mileage: 104,100

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHILE TURNING INTO A PARKING LOT, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT NOTICED LIGHT SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO CABRERA AUTO (CARR #2KM 82.2 SALIDA EXPRESO HATILLO, PR 2, 006,14, PR, (787) 333-8410), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES AFTER IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING), AND 15V115000 (ELECTRICAL SYSTEM). THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE RAM, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) PERFORMED THE RECALL REPAIRS. THE CONTACT FELT THAT MANUFACTURER CAMPAIGN NUMBER: T-36 AND NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) REGARDING THE ALTERNATOR ASSEMBLY FAILED TO PROVIDE A PERMANENT SOLUTION. THE CONTACT HEARD A TICKING NOISE AND A FIRE OCCURRED WITHIN MONTHS OF THE DEALER'S RECALL REPAIRS. WHILE PULLING INTO A PARKING AREA, THERE WAS A STRONG BURNING ODOR AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT PARKED AND EXITED THE VEHICLE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED FLAMES NEAR THE ALTERNATOR ASSEMBLY. THE FIRE EXTINGUISHED ON ITS OWN. AFTERWARDS, THE VEHICLE WAS UNABLE TO BE LOCKED ELECTRONICALLY, START UP, AND BE DRIVEN. THE VEHICLE WAS TOWED TO HUNTINGTON JEEP CHRYSLER DODGE RAM (1220 E JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 673-0270), BUT THEY DID NOT INSPECT THE VEHICLE TO DETERMINE IF THE FAILURES WERE RELATED TO ANY OF THE RECALL CAMPAIGNS. THE VEHICLE WAS STILL AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE WILL RANDOMLY NOT START. WHEN ATTEMPTING TO START IT WILL CLICK LIKE IT IS TRYING TO TURN OVER AND DOES THIS MULTIPLE TIMES, BUT WILL NOT START. THIS HAPPENS WITH USING PUSH BUTTON OR KEY TO START. THIS HAS HAPPENED 6 TIMES IN THE PAST MONTH. . ONCE AFTER STARTING THE CAR WITH NO ISSUE AND PULLING OUT OF DRIVEWAY VEHICLE JUST DIED AND WOULD NOT RESTART. SINCE THIS HAS STARTED WHILE VEHICLE IS GOING OVER 40 MPH IT HAS A WHINING SOUND COMING FROM THE FRONT END. VEHICLE WAS BROUGHT IN TO DEALER WHO STATES THAT THE BATTERY, STARTER AND ALTERNATOR APPEAR FINE

Mileage: 65,000

RECENTLY, CAR STARTED GIVING ME A HARD TIME TO START. WHEN IT FINALLY TURNS ON IT WOULD SPUTTER AND TURN OFF AFTER A FEW SECONDS. SOME LIGHTS FLICKER AT TIMES. BATTERY IS FINE. THE IGNITION IS SPARKING BUT DOESN'T TURN THE CAR ON. SOMETIMES CAR TURNS ON WITH NO PROBLEM AND I DRIVE IT FOR HOURS AND SOMETIMES IT DOESN'T START AT ALL OR STARTS AND TURNS OFF RIGHT AWAY OR AFTER 10 SECONDS.

Mileage: 64,000

TIPM HAD TO BE REPLACED IN 2013 JEEP GRAND CHEROKEE. CAR WOULD NOT TURN ON. TOOK 2 SEPARATE TIMES TO FIGURE OUT WHAT WAS WRONG.

Mileage: 84,130

MOTOR CRANKS AND CRANKS WITHOUT STARTING,,,HEARD THERE WERE RECALL ON FUEL PUMP RELAY.WHY NOT 2013. THIS MAY BE THE FAULT

Mileage: 115,674

PLEASE REFERENCE MY PREVIOUS COMPLAINT 11114071 AND 11114079 FOR EXACT DATES OF FAILURE FOR JULY 2018. THE PRIMARY AND SECONDARY FUEL PUMPS WERE BOTH REPLACED AND THE JEEP WAS RETURNED TO ME ON 8/4/18. I DROVE IT ON 8/5/18 ONCE AND THEN TWICE IN THE MORNING ON 8/6/18. IT SAT IN THE PARKING LOT AT MY WORK FROM 8:30 TO 12:30 PM ON 08/6/18. AT 12:30 PM, THE EXACT SAME SYMPTOMS OF STARTING FAILURE WERE HAPPENING. IT STARTED WITH TURNOVER THEN IMMEDIATELY DIED. THEN TURNED ON AFTER A 2ND ATTEMPT. THEN AT THE RESTAURANT I WENT TO AT APPROXIMATELY 12: 55 PM, THE JEEP COMPLETELY FAILED TO START. I HAVE VIDEO RECORDING OF THE FAILURE AND CAN PRODUCE THAT FOR REFERENCE. THE VEHICLE IS NOT STARTING AND STAYING ON CONSISTENTLY. THE START RESULTS IN IMMEDIATELY DYING AND THEN AFTER A COUPLE ATTEMPTS LIKE THAT, IT EVENTUALLY IT JUST CRANKS AND CRANKS UNTIL YOU SHUT OFF THE VEHICLE. IT'S BEING TOWED A SECOND TIME TO THE DEALER SERVICE DEPARTMENT. ADDITIONALLY, A DOME LIGHT IN THE FRONT OF THE VEHICLE WOULDN'T SHUT OFF SINCE IT WAS RETURNED TO ME ON 8/4/18. IT WAS NEVER A PROBLEM BEFORE 8/4/18. THIS IS A TIPM PROBLEM AND IT NEEDS TO BE RECALLED. THE 3RD PICTURE I'VE UPLOADED IS A SCREEN SHOT FROM THE VIDEO I HAVE OF THE VEHICLE NOT STARTING BUT CRANKING AND CRANKING. THE OTHER TWO ARE CAPTIONED. I HAVE THIS VIDEO AND CAN SEND IT.

Mileage: 63,723

PURCHASED THIS VEHICLE USED FOR MY 17 YEAR OLD SON APPROXIMATELY 4 MONTHS AGO. ON 7/20/18 THE VEHICLE DIED AS HE WAS DRIVING DOWN THE ROAD. AFTER TESTING THE BATTERY, WE PAID TO REPLACE IT, BUT THE NEW BATTERY WAS ONLY GETTING ABOUT 11V WITH THE CAR RUNNING. THEREFORE, WE PAID FOR A NEW ALTERNATOR AND HAVE DISCOVERED THE ISSUE STILL CONTINUES. AFTER RESEARCHING, WE DISCOVERED THE RECALL FROM JULY 2017, MANY MONTHS PRIOR TO OUR PURCHASING THE VEHICLE. I HAVE CALLED LANDERS CHRYSLER JEEP DODGE IN BENTON, AR TO SCHEDULE THE SERVICE FOR THE RECALL. THE FIRST APPOINTMENT AVAILABLE IS AUGUST 23RD. THIS IS UNACCEPTABLE. FIRST, WE ARE FORTUNATE THAT OUR SON WASN'T HURT WHEN THE VEHICLE DIED WHILE DRIVING DOWN THE ROAD. SECONDLY, WE HAVE SPENT APPROXIMATELY $650 FOR REPLACEMENT PARTS AND STILL CAN'T DRIVE THE VEHICLE. LASTLY, HAVING TO WAIT ALMOST A MONTH FOR THE DEALERSHIP TO REPAIR THE RECALL ISSUE IS RIDICULOUS. IT IS UNREASONABLE TO THINK SOMEONE CAN DO WITHOUT A VEHICLE FOR A MONTH, ESPECIALLY WHEN THE ISSUE IS NO FAULT OF OURS.

Mileage: 120,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 55 TO 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST ONTO THE ROAD SHOULDER. AFTER A FEW MINUTES, THE DRIVER RESTARTED THE ENGINE AND DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER JEEP DODGE (8675 COMMODITY CIRCLE, ORLANDO, FLORIDA 32819, (407)-351-9940) WHERE IT WAS DIAGNOSED THAT THE IGNITION WIN MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE WIN MODULE WAS NOT REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (ST. CLAIR CHRYSLER JEEP DODGE RAM, 12550 S CARNEY DR., ST. CLAIR, MI 48079, (810) 329-2100) WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED OR UPDATED. THE CONTACT STATED THAT THE KEY FOB WAS UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,500. THE VIN WAS NOT AVAILABLE. *TT *TR

Mileage: 54,500

NHTSA RECALL NUMBER: 15V-879 RECALL DATE: JANUARY 12, 2016 MANUFACTURER RECALL NUMBER: R71 DROPPED MY VEHICLE OFF TO THE MANUFACTURE DEALER IN COLUMBIA, SC A FEW MONTHS AGO TO DO THE THREE RECALLS ON THE VEHICLE. THEY INFORMED ME THEY DID NOT HAVE THE PARTS TO DO THE LAST RECALL FOR THE SUN VISOR. IT HAS BEEN 3 MONTHS SINCE THEY DID THE RECALLS AND ORDER PARTS FROM THE SUPPLIER FOR THE LAST RECALL AND STILL NOTHING HAS BEEN DONE FOR THAT RECALL. THE DEALER SAID THE PARTS ARE ON BACK-ORDER FROM THE SUPPLIER AND NO UPDATE FOR RESTOCK FROM SUPPLIER. THE RECALL STATES THAT THE VEHICLE COULD HAVE AN ELECTRICAL FIRE FROM THE RECALL AND THIS WORRIES MYSELF AND MY WIFE. I JUST FEEL THAT IT IS A LITTLE RIDICULOUS THAT IT IS TAKING THIS LONG FOR PARTS.

Mileage: 80,000

I HAVE CALLED JEEP DEALERSHIP 3 TIMES TO GET THESE TWO SAFETY RECALLS FIXED. EACH TIME THEY SAY ONE OF THE RECALL PARTS IS NOT AVAILABLE AND WAIT UNTIL WE CAN DO BOTH AT SAME TIME

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE UNTIL IT WAS SERVIVCED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). SHORTLY AFTER THE DEALER (HOMER SKELTON CHRYSLER DODGE JEEP RAM, 7661 US-51, MILLINGTON, TN 38053, (901) 872-0195) SERVICED THE RECALL, THE VEHICLE WAS TAKEN BACK TO THE DEALER BECAUSE OF ELECTRICAL SHORTING. THE DEALER INITIALLY DIAGNOSED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM RECALL REPAIR. THE DEALER LATER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL AND THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER SOLDERED THE WIRES, BUT IT FAILED TO PROVIDE A PERMANENT REMEDY. THE DEALER STATED THAT THE WIRES HAD FRAYED AND THE TIPM MAY NEED TO BE REPLACED. THE CONTACT FELT THAT THE REMEDY FROM THE RECALL CAUSED THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND RECOMMENDED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). WHILE DRIVING APPROXIMATELY 15 MPH, THE ALTERNATOR INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER AND SHUT DOWN. THE VEHICLE WAS TOWED TO MALL OF GEORGIA CHRYSLER, DODGE, JEEP (4345 BUFORD DR, BUFORD, GA 30518, 770-945-0839) WHERE THE DEALER PROVIDED OPTIONS TO REPAIR THE FAILURE WITH AN AFTERMARKET PART OR WAIT FOR TWO WEEKS FOR FULL RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 155,000

INTERMITTENTLY, VEHICLE WILL TAKE A LONG TIME TO START USING THE PUSH-TO-START BUTTON. SOMETIMES THE ENGINE WILL STALL SECONDS AFTER THE LONG START HAPPENS, AFTER ENOUGH TIME TO GO INTO DRIVE/REVERSE FROM BEING STATIONARY. THIS HAS BEEN DANGEROUS AS THE VEHICLE IS MOVING (PULLING INTO TRAFFIC FROM PARKING SPOT, CITY STREET) WHEN THE ENGINE STALLS. AT THAT TIME THE ONLY WAY TO RESTART IS TO RE-CYCLE THE PUSH-TO-START BUTTON THROUGH THE OFF/ACCESSORY/ON. TYPICALLY AFTER THE STALL THE VEHICLE WILL START RIGHT UP. VEHICLE HAS HAD THE TIPM RECALL (#15V-115) PERFORMED.

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE LEAVING THE DRIVEWAY, THE VEHICLE HESITATED AS THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE APPROXIMATELY HALF A MILE FROM HER RESIDENCE BEFORE THE VEHICLE STALLED AGAIN. THE CONTACT HAD THE VEHICLE TOWED TO A TOW LOT AND CALLED JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM AT (909) 667-2586 (620 AUTO CENTER DR., CLAREMONT, CA 91711). THE CONTACT WAS INFORMED THAT AN APPOINTMENT COULD NOT BE SCHEDULED FOR AT LEAST ANOTHER MONTH FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE DEALER (WESTBURY JEEP CHRYSLER DODGE RAM, 100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) STATED THAT THE PART WAS NOT AVAILABLE AND WAS ON A NATIONAL BACKORDER. THE DEALER DID NOT PROVIDE A LOANER VEHICLE; THEREFORE, THE CONTACT HAD NO VEHICLE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS AT THE DEALER TO BE SERVICED FOR THE RECALLS AND THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 54,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROYAL GATE DODGE CHRYSLER JEEP RAM (15502 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 394-3400) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NEMER DODGE CHRYSLER JEEP RAM (728 QUAKER RD, QUEENSBURY, NY 12804) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

DASH BOARD LIGHTS, INSTRUMENT PANEL, RADIO, ETC, FLICKERED THEN WENT DEAD. BATTERY WAS DEAD AND HAD TO REPLACED. TOWED CAR TO MECHANIC; BATTERY WAS DEAD, ALTERNATER WAS TOAST, AND ON BOARD COMPUTER HAD TO BE REPLACED. TOTAL COST TO REPLACE BATTERY, ALTERNATOR, COMPUTER AND COMPUTER REPROGRAMMING WAS $1,700. I WAS IN PROCESS OF PARKING THE CAR WHEN THIS HAPPENED. WAS WITHOUT THE CAR FOR A WEEK WHILE BEING REPAIRED.

Mileage: 78,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 15 MPH. THE CONTACT DROVE THE VEHICLE TO LITHIA CHRYSLER JEEP OF RENO (3223 MILL ST, RENO, NV 89502) AND WAS INFORMED THAT THE ALTERNATOR WAS THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED. . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 15 MPH. THE CONTACT DROVE THE VEHICLE TO LITHIA CHRYSLER JEEP OF RENO (3223 MILL ST, RENO, NV 89502) AND WAS INFORMED THAT THE ALTERNATOR WAS THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED. . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

MY JEEP WAS RECALLED FOR ALTERNATOR DIODE THERMAL FATIGUE. I RECEIVED NOTICE IN JULY 2017. AS OF NOVEMBER 15TH 2017 PARTS STILL NOT AVAILABLE ( 5 MONTHS ). UNACCEPTABLE AS CAR COULD STALL AT ANYTIME DUE TO THIS FAILURE. FCA NEEDS TO AFFECT REPAIRS NOW! RECALL #T36

MONDAY 5, JUNE 2107 COMING OFF HIGHWAY 695 MY JEEP STARTED SHUTTING DOWN, I PULLED OFF TO THE SIDE OF THE ROAD MY JEEP SHUT EVERYTHING OFF. I HAD MY JEEP TOWED TO THE LOCAL JEEP SERVICE SHOP. NEXT MORNING TATE JEEP TOLD ME THAT IT WOULD ABOUT TWO WEEKS, AND ABOUT $2,500 TO REPAIR MY JEEP. I CALLED A MECHANIC THAT I KNOW, I TOLD HIM WHAT TATE TOLD ME HE HAD MY JEEP TOWED TO HIM. HE USED THE DIAGNOSTICS TOOL TO DIAGNOSE MY JEEP THE MECHANIC TOLD ME THAT I NEEDED TO REPLACE ALTERNATOR, BATTERY, STARTER, ECM IT WOULD TAKE HIM ABOUT A WEEK TO COMPETE ALL THE NEEDED WORK AND ABOUT $1,100 ESTIMATE. I PAID $1,800 AND HAD TO USE 16 HOURS OF VACATION TIME FROM MY JOB. TUESDAY, NOVEMBER 14, 2017. WHILE TALKING WITH MY MECHANIC AND HE SAID THE BATTERY KEEPS DRAINING. LATER I STARTED SEARCHING FOR YOU-TUBE CLIPS, AND THEN AUTO RECALLS POPPED-UP. OMG I ENTERED MY VIN NUMBER AND MY JEEP HAS 5 RECALLS! REALLY FIVE. AS INSTRUCTED I CALL THE LOCAL JEEP RETAILER AND EXPLAIN ALL OF MY ISSUES THAT MY JEEP HAS BEEN HAVING AND THE NHTSA RECALLS. THE SERVICE MANAGER RECOMMENDS FOR ME TO HAVE MY JEEP TOWED TO THEM BUT THEY COULDN'T LOOK AT IT UNTIL NEXT MONDAY, NOVEMBER 20, 2017. SO ON THAT NOTE I ASKED IF THEY OFFER CAR RENTAL? NO THEY DON'T THAT'S CRAZY THE RECALLS ARE FROM YOUR MANUFACTURER.

Mileage: 93,000

DRIVING HOME FROM WORK ON FRIDAY EVENING OF LABOR DAY WEEKEND (9/1/2017) THE CHECK ENGINE LIGHT IN MY VEHICLE WENT ON. I TOOK MY CAR TO A GOOD YEAR DEALERSHIP IN TOWN. THEY TOLD ME MY ALTERNATOR WAS GOING OUT AND NEEDED TO BE REPLACED. THEY WERE NOT AWARE OF ANY RECALLS ON THAT VEHICLE AT THAT TIME ALTHOUGH, I DO THINK ONE EXISTED. WHEN I CONTACTED JEEP ABOUT THIS THE FOLLOWING WEEK THEY INDICATED A RECALL WAS IN PLACE AND I NEEDED TO SUBMIT A FORM FOR REIMBURSMENT. I HAVE CHECKED WITH JEEP SEVERAL TIMES AND THEY INDICATED THAT THEY HAVE THE NECESSARY PAPERWORK BUT WILL NOT BE ISSUEING REFUND CHECKS UNTIL 2018. THIS IS FIVE MONTHS AFTER I HAVE INCURRED THE EXPENSE AND SUBMITTED A REQUEST FOR REIMBURSEMENT.

Mileage: 85,000

THE TIPM FAILED ON THE VEHICLE WHILE DRIVING DOWN THE ROAD BRINGING THE VEHICLE TO A SUDDEN STOP. ALL FUNCTIONS IN THE CAR WERE HALTED. THIS RESULTED IN STRANDING MY TEENAGE DAUGHTER IN THE MIDDLE OF A BUSY ROAD IN A VERY DANGEROUS SITUATION. AFTER BEING TOWED TO THE DEALERSHIP THEY INFORMED ME THAT IT WOULD COST ME $1349.36 TO REPLACE THE FAULTY TIPM. NUMEROUS RESEARCH INTO THIS PROBLEM REVEALS MANY SIMILAR PROBLEMS WITH THE TIPM FROM JEEP WHICH COULD LIKELY TO RESULT IN SERIOUS SAFETY RELATED PROBLEMS NOT TO MENTION VERY COSTLY REPAIRS. THIS PROBLEM SHOULD BE ADDRESSED FURTHER.

Mileage: 68,000

HI ON SEPTEMBER 8, 2017, WHILE DRIVING MY BUS QUIETLY, I FEEL A STRANGE NOISE IN MY BUS JEEP, SUDDENLY WARMED UP, THEY TURNED ALL THE LIGHTS ON THE PANEL AND WENT OUT , WE CALLED THE SERVICE OF CRANE, TO TAKE IT TO THE DEALER TRIANGLE IN MAYAGUEZ, P.R. WHEN I GO TO THE DEALER, THEY NOTIFY ME THAT MY JEEP HAS AN ALTERNATOR RECALL (WHICH I NEVER RECEIVED A NOTIFICATION, SINCE THE DEALER HAS MY WRONG ADDRESS IN HIS RECORD). THE DEALER NOTIFIES ME THAT THEY DO NOT HAVE THE PIECE IN THE WAREHOUSE AND THAT THEY HAVE TO ORDER IN FLORIDA AND THAT IT WILL TAKE MAYBE TWO WEEKS. MY HUSBAND, MR. HECTOR CABAN SEEING THAT THIS SITUATION WAS GOING TO BECOME A LITTLE DIFFICULT DECIDED TO RENT A A CAR AT ALLIED CAR. WE PAID $656.70 IN CAR RENTAL. THE DEALER PROMISED TO GIVE ME A CAR AND AT THIS MOMENT OCTOBER 26, 2017 NOTHING HAPPENS. CURRENTLY, I AM RESIDENT OF PUERTO RICO AND IN THIS PROCESS HURRACAINE MARIA ARRIVES IN PUERTO RICO ON SEPTEMBER 20, 2017. ACTUALLY THE DEALER INFORM TO ME THAT THEY HAVE NO LIGHTS NO SYSTEM AND THEY CANNOT FIX MY BUS PROMPTLY. ACTUALLY THEY INFORM TO ME THAT MY ALTERNATOR ARE IN THE DOCKS IN SAN JUAN, PR AND THESE TRUCKS ARE CONFISCATED BY FEMA, SINCE THE PRIORITY IS TO TAKE THE TRUCKS WITH FOOD AND WATER TO DISTRIBUTE TO THE VICTIMS OF HURRACAINE MARIA. I NEED TO RESOLVE THIS SITUATION, AND THE DEALER HAS TAKEN TOO LONG TO RESOLVE THIS, THEY ARE VERY NEGLIGENT AND NOT AT ALL EMPATHIC WITH THIS. THIS RECALL WAS IN JUNE, WHY I WAS NEVER WARNED, THIS SITUATION COULD HAVE BEEN AVOIDED IF I HAD BEEN CONTACTED VIA CELL PHONE OR EMAIL. THIS SITUATION WOULD NOT HAVE COME SO FAR, IF THEY HAD BEEN EFFICIENT. IN THE MIDST OF THIS CATASTROPHE I FIND MY HANDS TIED, FRUSTRATED AND I DO NOT KNOW WHAT TO DO. THE TRIANGLE DEALER IN MAYAGUEZ AND HIS MANAGER MR. ISMAEL MEDINA HAS MADE NO EFFORT TO RESOLVE THIS ISSUE, HIS CUSTOMER SERVICE IS TERRIBLE.

Mileage: 163,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AND HEARD AN ABNORMAL WINDING SOUND WITHOUT WARNING. THE CONTACT STOPPED THE VEHICLE, OPENED THE HOOD, AND OBSERVED THAT THE ALTERNATOR WAS RED (GLOWING). THE CONTACT POURED WATER OVER THE ALTERNATOR TO PREVENT A FIRE. THE LOCAL DEALER (MY CHRYSLER DODGE JEEP RAM FIAT, 4650 E PICKARD RD, MT PLEASANT, MI, 48858) WAS CONTACTED AT 989-773-6343. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE IT WAS CONFIRMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) FOR THE ALTERNATOR REPLACEMENT, BUT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THEY COULD REPLACE THE ALTERNATOR WITH ANOTHER ALTERNATOR FOR A FEE. ONCE THE RECALL ALTERNATOR WAS AVAILABLE, THE DEALER COULD REPLACE IT WITH THE CORRECT ALTERNATOR FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 32614886. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THERE WOULD BE A FEE FOR THE NON-RECALLED PART. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AND HEARD AN ABNORMAL WINDING SOUND WITHOUT WARNING. THE CONTACT STOPPED THE VEHICLE, OPENED THE HOOD, AND OBSERVED THAT THE ALTERNATOR WAS RED (GLOWING). THE CONTACT POURED WATER OVER THE ALTERNATOR TO PREVENT A FIRE. THE LOCAL DEALER (MY CHRYSLER DODGE JEEP RAM FIAT, 4650 E PICKARD RD, MT PLEASANT, MI, 48858) WAS CONTACTED AT 989-773-6343. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE IT WAS CONFIRMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) FOR THE ALTERNATOR REPLACEMENT, BUT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THEY COULD REPLACE THE ALTERNATOR WITH ANOTHER ALTERNATOR FOR A FEE. ONCE THE RECALL ALTERNATOR WAS AVAILABLE, THE DEALER COULD REPLACE IT WITH THE CORRECT ALTERNATOR FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 32614886. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THERE WOULD BE A FEE FOR THE NON-RECALLED PART. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TIPM FAILURE. CAR WILL NOT TURN OVER. FORTUNATELY, I HAVEN'T DISCOVERED WHAT ELSE IS FAILING IN THE POWER MODULE, BUT DOES SOMEONE HAVE TO GET SERIOUSLY HURT OR KILLED TO GET THIS RECALLED?

Mileage: 5

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE POWER AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT ALSO SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT STREET, EL PASO, TX 79922) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 7/25/18*JB

Mileage: 120,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM, 1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117 (724) 302-0460) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT PARTS WERE TO BECOME AVAILABLE IN JANUARY OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT)....UPDATED 11/21/17 *BF UPDATED 7/20/18*JB

THE ALTERNATOR FAILED TO CHARGE AND EVENTUALLY SMOKED AND ALMOST CAUGHT ON FIRE. THIS WAS DURING DRIVING. NO WARNING PRIOR TO THIS EVENT. HAD TO REPLACE ALTERNATOR VIA PERSONAL MECHANIC.

Mileage: 69,128

I SMELLED SOMETHING BURNING WHILE IDLING AT A STOP, AND THEN THE ALTERNATOR BEGAN MAKING A WHINING NOISE AFTER VEHICLE BEGAN MOVING AND VEHICLE BEGAN THROWING CODES (CHECK PARK ASSIST) . AFTER SHUTTING CAR OFF IT WOULDN'T START AGAIN. REPLACED ALTERNATOR, BATTERY, GROUND STRAPS AND CAR WOULD THEN START BUT CONTINUED GIVNG OFF CODES AND WOULDN'T RUN RIGHT. (WIPERS COMING ON BY THEMSELVES, ETC.) HAD TO HAVE THE CAR TOWED TO THE DEALER, WHO REPLACED THE COMPUTER BUT CHARGED ME $600 AND DENIED IT WAS RELATED TO THE ALTERNATOR. RECALL NOTICE THEN RECEIVED FOR ALTERNATOR, BUT I'M NOW OUT $1,244.21 FOR ALTERNATOR, BATTERY, GROUND STRAPS, TOW AND COMPUTER. PARTS NOT AVAILABLE BY JEEP TO FIX THE PROBLEM FOR THIS RECALL. HAVE SUBMITTED RECEIPTS TO JEEP BUT DON'T KNOW WHAT WILL BE COVERED SINCE DEALERSHIP REFUSED TO FIX COMPUTER AS A RELATED EXPENSE TO THE ALTERNATOR.

Mileage: 108,595

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SOUTH COUNTY DODGE RAM CHRYSLER JEEP RAM (7127 S. LINDBERGH BLVD, ST.LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ELECTRO HYUDRAULIC STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING TO BE REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE RECEIVED A SAFETY RECALL NOTICE FOR MY VEHICLE WHICH EXPLAINS THAT THERE IS A DEFECTIVE PART THAT WOULD IMPOSE A HAZARD TO MYSELF AND OTHER OCCUPANTS SAFETY AND THAT IT IS EXTREMELY IMPORTANT TO TAKE STEPS TO REPAIR MY VEHICLE, HOWEVER THE MANUFACTURER HAS NO CURRENT REMEDY SINCE THERE ARE NO PARTS AVAILABLE AND CANNOT PROVIDE ME WITH A SPECIFIC DATE FOR WHEN THE PARTS WILL BECOME AVAILABLE. I DO NOT FEEL SAFE DRIVING THE VEHICLE AND FEEL THAT THE MANUFACTURER SHOULD PROVIDE A SAFE VEHICLE REPLACEMENT UNTILL THEY ARE ABLE TO REPLACE THE DEFECTIVE PART(S)

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALLEY CHRYSLER DODGE JEEP AT (540) 213-8800 (320 LEE JACKSON HWY, STAUNTON, VA 24401) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

MY JEEP HAS REPEATEDLY SHUTTERED AND STALLED WHEN STARTING, BOTH BEFORE AND AFTER THE TIPM RECALL WAS SERVICED. THE LOCKS ALSO POP ON AND OFF REPEATEDLY AND WON'T STOP. THE REAR TAIL LIGHT BULBS HAVE HAD TO BE REPLACED MULTIPLE TIMES (IN EXCESS OF 4 TIMES). THERE IS ALSO A LONG GROAN THAT HAPPENS WHEN IDLING AND SOMETIMES WHEN DRIVING. THE CAR HAS BEEN UNABLE TO START PROPERLY AND SHAKES VIOLENTLY BEFORE JUST COMPLETELY SHUTTING ITSELF OFF WITHOUT PROMPT. I HAVE ASKED JEEP ABOUT IT 3X AND THEY HAVE DONE NOTHING TO ASSIST OTHER THAN PERFORM THE RECALL AFTER MAKING ME WAIT SEVERAL MONTHS FOR THE PARTS.

Mileage: 74,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO NATIONAL DODGE (223 N MARINE BLVD, JACKSONVILLE, NC 28546, PHONE: (910)347-3777). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO PART AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHILE DRIVING ON A CITY STREET, ALL INDICATORS ILLUMINATED ON THE DASH & THE WINDSHIELD WIPERS CAME ON. THE VEHICLE STALLED AND WOULD NOT START BACK UP. JEEP WAS TOWED TO THE OWNER'S HOME. MECHANIC FOUND FAULTY ALTERNATOR. CAR STILL DID NOT START WITH REPLACEMENT ALTERNATOR. THE COMPUTER WAS FAULTY AS WELL. AFTER NEARLY 4 MONTHS OF REPAIRS, THE WIRING HARNESS WAS REPLACED, NEW COMPUTER INSTALLED, AND THE NEW ALTERNATOR, THE VEHICLE STARTED. CURRENTLY, THE CAR CREATES A STRANGE NOISE WHILE DRIVING & IT STRUGGLES TO START. NO RECALL WAS LISTED TO THIS SPECIFIC VIN UNTIL 2 DAYS AFTER GETTING THE CAR BACK FROM THE SHOP (ONLY ON THE MOPAR & NHTSA SITE.) (17V-435)(T36). OWNER HAS NOT BEEN NOTIFIED OF THE RECALL.

Mileage: 67,400

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ASTORG DODGE CHRYSLER JEEP (1501 7TH ST, PARKERSBURG, WV 26101, (304) 485-8585) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,004. THE VIN WAS NOT AVAILABLE.

Mileage: 42,004

STALLING AND FAILING TO START (STARTER KEEPS CRANKING BUT NEVER TURNS OVER)LEAVING ME STRANDED

Mileage: 31,000

ALTERNATOR CAUGHT FIRE, HEAVY SMOKE MINUTES AFTER THE BATTERY WARNING LIGHT ILLUMINATED ON DASH. WAS ABLE TO CONTAIN FIRE TO ALTERNATOR WITH WATER HOSE. MULTIPLE ELECTRICAL PROBLEMS NOW NOTED IN CAR, UNABLE TO SHIFT FROM PARK, CAR WILL NOT START. CAR ALSO STATING "PUSH CLUTCH TO START" ON DASH, VEHICLE DOES NOT HAVE A CLUTCH

Mileage: 62,000

AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.

Mileage: 36,300

WHILE DRIVING MY 2013 JEEP GRAND CHEROKEE ON A BUSY 4 LANE HIGHWAY MY ALTERNATOR FAILED, RESULTING IN THE ENGINE STALLING. I HAD NO STEERING, NO BRAKES, NO CONTROL OVER THE CAR WHATSOEVER. FORTUNATELY I WAS GOING UP A HILL AND THE CAR CAME TO A STOP WITHOUT ANYONE BEING INJURED! I COULD HAVE BEEN KILLED. THE DEALER IS SAYING THAT RECALL P60 - WHICH COVERS EXACTLY WHAT HAPPENED TO MY CAR - DOES NOT COVER MY CAR BECAUSE I HAVE A 180 AMP ALTERNATOR INSTEAD OF A 160 AMP, WHICH IS COVERED BY THE RECALL. HOW CAN CHRYSLER GROUP LIMIT THE RECALL BY THE AMPS WHEN CLEARLY THIS IS WHAT HAPPENED TO WITH MY 2013 JEEP GRAND CHEROKEE??

Mileage: 72,000

WILL NOT START. KEEP PRESSING AND TRYING AND FINALLY WILL START AFTER A COUPLE OF TRIES. DOES ATTEMPT TO TURN OVER BUT WILL NOT START. DEALERSHIP CANNOT FIND ANYTHING WRONG. CAR WAS ALWAYS IN PARK AND STATIONARY. SEEMS TO HAPPEN AFTER TRYING TO RESTART AFTER SHORT PERIODS OF TIME.

Mileage: 114,000

MY JEEP HAD THE FUEL PUMP RELAY CHANGED TO AN EXTERNAL TYPE AS PART OF PREVIOUS RECALL NHTSA 15V-115. I'M NOT SURE OF THE DATE AS IT WAS DONE PRIOR TO US BUYING THE VEHICLE. THE NEW EXTERNAL RELAY STARTED TO FAIL IN JULY 2017. IN HEAT SOAKED CONDITIONS, THE RELAY WOULD FAIL TO ACTIVATE. THE ONLY TIME THIS OCCURRED WAS DURING ENGINE START WHILE BEING STATIONARY IN A PARKING LOT. THE ENGINE WOULD START THEN STALL WITHIN FIVE SECONDS. I REPLACED THE RELAY AND TESTED THE OLD ONE. WHEN THE OLD RELAY IS WARM, I VERIFIED THAT IT DOESN'T ACTIVATE 100% OF THE TIME. THE RELAY PART NUMBER IS G8JN-1C6T-F-R-DC12. WE NEVER HAD A FAILURE WHEN THE VEHICLE WAS IN MOTION. I'M SUBMITTING THIS COMPLAINT SO NHTSA HAS AWARENESS OF THE RELAY THAT WAS INSTALLED. IT IS NOT A ROBUST RELAY WHICH MAY HAVE OTHER FAILURE MODES.

Mileage: 66,000

MY CAR IS CURRENTLY AT 76K MILES. SINCE AROUND 20K MILES, MY CAR HAS HAD ISSUES WITH STARTING THAT HAPPENS INTERMITTENTLY, SLOW/NO RESPONSE FROM PUSH BUTTON START, SLOW/NO RESPONSE WITH SMART ENTRY SYSTEM WHEN LOCKING/UNLOCKING DOORS. ALL OF THESE ISSUES ARE VERY INTERMITTENT. TO GO INTO MORE DETAIL ABOUT THE STARTING ISSUE, THE CAR WOULD START COMPLETELY, BUT THEN SHORTLY AFTER THE RPM WOULD DROP TO 0 AND THE ELECTRICAL COMPONENTS WOULD STAY ON. WHEN TRYING TO PUSH THE START BUTTON AGAIN, IT WOULD TRY TO CRANK FOR 15 SECONDS. IT'S NECESSARY TO COMPLETELY POWER OFF THE CAR TO PROPERLY START THE CAR. SOMETIMES THE ISSUE PRESENTS ITSELF IMMEDIATELY AFTER. THESE ISSUES HAPPEN WITH BOTH KEY FOBS EVEN AFTER SWITCHING TO FRESH BATTERIES. I'VE TAKEN IT TO JEEP DEALERSHIP 4-5 TIMES WITH NO RESOLUTION. THEY HAVE REPLACED THE FUEL PUMP RELAY TWICE FOR ATTEMPT TO RESOLVE STARTING ISSUE. THEY WERE NEVER ABLE TO DUPLICATE OR NO CODES WOULD PRESENT THEMSELVES. I HAVE STRONG SUSPICION OF THE TIPM (TOTALLY INTEGRATED POWER MODULE) FAILING, WHICH IS APPROXIMATELY $1200 TO REPLACE. EVEN THOUGH I HAVE THE EXTENDED WARRANTY, JEEP WILL NOT REPLACE UNTIL DUPLICATED. I EVEN LEFT THE CAR AT JEEP FOR A WEEK ONE OF THOSE VISITS. THE ISSUES HAPPEN ALMOST EVERY OTHER DAY OR ON A VERY BAD WEEK, EVERY DAY THE CAR IS USED. JEEP CUSTOMER SERVICE IS VERY POOR AND I'VE BEEN STUCK WITH THIS ISSUE FOR WAY TOO LONG. THE STARTING ISSUE EVEN HAPPENED TODAY, TWICE.

Mileage: 20,000

DASH INDICATOR LIGHTS AND WIPERS COME ON RANDOMLY WHILE DRIVING. VEHICLE WON'T START ON MULTIPLE OCCASIONS AFTER SHUTTING OFF. TACHOMETER AND ANALOG TEMP GAUGE ARE APPROX. 90 DEGREES OFF.

Mileage: 55,000

I WAS DRIVING MY VEHICLE, WHEN ALL OF THE SUDDEN THE VEHICLE'S DISPLAY PANEL STARTED TO FLASH VARIOUS MESSAGES (I.E. PARK BRAKE ASSIST, SAFETY BELT, BATTERY, ETC.). WHILE THIS HAPPENED, THE VEHICLE BEGAN TO LOOSE POWER AND I WAS ABLE TO CRUISE SLOWLY INTO A PARKING LOT, IN WHICH IT CREPT INTO A COMPLETE STOP. I TURNED OFF THE VEHICLE AND ATTEMPTED TO TURN IT BACK ON AND IT WOULD NOT CRANK NOR WOULD ANY LIGHTS TURN ON. I HAD A FRIEND TRY AND JUMP THE VEHICLE BUT IT WOULD NOT HOLD A CHARGE, AND THERE WAS AN ELECTRICAL SMELL COMING FROM THE ALTERNATOR. THE VEHICLE WAS THEN TOWED AND BROUGHT TO A JEEP DEALERSHIP, WERE THEY HAD DIAGNOSED THAT THE ALTERNATOR WAS BAD AND NEEDED TO BE REPLACED.

Mileage: 106,000

JUNE 16, 2017 - VEHICLE WAS IN MOTION BEING DRIVEN ON CITY STREET. DAY EARLIER, THE VEHICLE'S "CHECK ENGINE LIGHT" APPEARED. BROUGHT TO MECHANIC WHO INITIALLY DIAGNOSED AS AN EVAPORATOR/ VACUUM SENSOR FAILURE. NEXT DAY, DASHBOARD BEGAN TO DISPLAY OTHER WARNING LIGHTS IN RAPID SUCCESSION WHICH WAS THEN FOLLOWED BY LOSS OF A/C AND WITHIN MINUTES STALLED. TURNED OFF ROADWAY JUST BEFORE SUFFERING COMPLETE LOSS OF POWER IN OFFICE PARKING LOT. VEHICLE TOWED TO MECHANIC SHOP WHO PERFORMED TEST AND DECLARED ALTERNATOR FAILURE WHICH IS BEING REPLACED. DESCRIPTION SIMILAR TO RECALL ANNOUNCED IN OCTOBER 2014- NHTSA REFERENCE #14V634000.

Mileage: 42,710

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A STRANGE HIGH PITCHED NOISE. AFTERWARDS THE VEHICLE'S POWER SUDDENLY FAILED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT OPENED THE HOOD AND NOTICED A BURNING ODOR. THE CONTACT HAD THE VEHICLE TOWED TO THE DUTCH MILLER JEEP DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO BURN OUT. THE ALTERNATOR, BATTERY, AND CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL FOR A DIFFERENT MODEL ALTERNATOR. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 07/13/17*LJ *CN

Mileage: 110,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS DIAGNOSED AS HAVING A TIPM FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,704.

Mileage: 129,704

PUSH BUTTON IGNITION IS DEFECTIVE. THE FIRST YEAR I OWNED THE VEHICLE THE PUSH BUTTON IGNITION BEGAN TO SHOW PROBLEMS. INTERMITTENTLY THE KEY-FOB IS NOT RECOGNIZED BY THE CAR. SOMETIMES THE CAR WILL NOT START. BECAUSE OF THIS, SOMETIMES IT WILL NOT TURN OFF. SOMETIMES I HAVE STARTED THE VEHICLE AND AM DRIVING DOWN THE ROAD WHEN A BELL BEGINS RINGING AND MESSAGE APPEARS ON DASHBOARD THAT SAYS "KEY HAS LEFT THE VEHICLE". I HAVE TO TAP THE KEY-FOB ON THE BUTTON SEVERAL TIMES FOR IT TO FINALLY RECOGNIZE THAT IT IS PRESENT. I HAVE CHANGED THE BATTERIES IN THE KEY-FOB OFTEN. FINALLY, LAST MONTH, I DECIDED TO HAVE THE JEEP DEALER REPLACED KEY-FOB AT COST OF $300. THREE WEEKS LATER THE SAME THING IS HAPPENING. JEEP SERVICE DEPARTMENT ADMITTED THEY REPLACE 2-3 KEY-FOBS A WEEK FOR CUSTOMERS. I SUSPECT THE PROBLEM IS WITH ELECTRONICS IN THE DASHBOARD.

MY JEEP WAS STARTED TO MAKE A WHINING NOISE AFTER LEAVING A PARKING LOT, LATER ON THERE WAS A BURNING SMELL COMING FROM ENGINE, TOWARD COMING HOME AUTOMATIC WIPERS CAME ON EVEN WHILE IT WAS NOT RAINING. NEXT DAY JEEP WOULD NOT START NOR WHERE THERE ANY LIGHTS ON DASH/OVERHEAD. LOOKED UP NHTSA AND REALIZED OTHERS HAD SIMILAR SITUATION WITH ALTERNATOR RECALL, ONLY TO FIND OUT MY JEEP WAS NOT COVERED EVEN WHEN OTHER SAME/MAKE/MODEL/YEAR WERE COVERED. I CALLED JEEP AND THEY SAID I HAD DIFFERENT ALTERNATOR, BUT I HAD SAME PROBLEM/ISSUE, NOT FAR TO BE NOT COVERED. TOTAL BILL $2K FOR ALTERNATOR/BATTERY/STARTER/TOWING AND COMPUTER FIX. NOT TO MENTION I DIDN'T HAVE USE OF JEEP FOR DAYS WHILE IT WAS GETTING FIXED. I WAS LUCKY I DIDN'T HAVE ACCIDENT, WHICH COULD HAVE HAPPENED NOT KNOWING WHAT WAS GOING ON AT TIME AND COULD YOU IMAGINE JEEP DYING ON HIGHWAY. JEEP HAS NO CLUE WHAT IS CAUSING THIS TO HAPPEN, NOR BEING FAIR TO ALL CONSUMERS, LEAVING THEM STRANDED AND BROKE.

Mileage: 53,000

ALTERNATOR FAILED AT 35118 MI. HAD IN REPAIR TWICE FOR ISSUES WHEN DRIVING. LOUD WHINE, BURNING SMELL AND SMOKE REPORTED. FIRST TIME DEALER KEEP CAR FOR OVERNIGHT AND SAID THEY COULD FIND NO ISSUE EVEN THOUGH THEY HAD SMELLED THE BURNING SMELL TOO. SECOND TIME THEY TOLD ME IT WAS MY ALTERNATOR. THEY REPLACED THE ALTERNATOR, I PICKED UP THE CAR, DROVE 2 MILES AND THE BATTERY LIGHT CAME ON. I RETURNED IMMEDIATELY AND THEY KEPT THE CAR FOR 3 MORE DAYS. THE FAILED ALTERNATOR HAD "ARCED" TO THE POWER TRAIN, AND THEN THAT HAD TO BE REPLACE TOO (THAT UNDER WARRANTY THANK GOODNESS). BUT ALTERNATOR WAS REPLACED FOR $1000 OUT OF MY POCKET EVEN THOUGH VERY LOW MILEAGE BECAUSE WAS OVER 3 YR WARRANTY PERIOD. IN RESEARCHING HOW COULD THIS HAVE HAPPENED SO EARLY, I FOUND THAT THE 160 ALTERNATORS FROM THE SAME PERIOD HAD BEEN RECALLED, BUT THE 180'S ARE NOT (AT LEAST NOT YET....I AM HOPING TO HELP INITIATE ANOTHER RECALL SINCE I SEE ONLINE THAT OTHERS WHO HAVE THIS MODEL AND YEAR AND 180 ALTERNATOR HAVE HAD SAME ISSUES AS ME). I WAS ENCOURAGED BY FCA CUSTOMER CARE TO FILE A PETITION FOR REIMBURSEMENT, AND HAVE JUST HEARD FROM THEM THAT THEY HAVE DECLINED IT SINCE MY VIN ISN'T INCLUDED IN THE RECALL. TO BE SPECIFIC ABOUT THE EPISODES, I WAS DRIVING BOTH TIMES THAT THIS OCCURRED. BOTH TIMES I HAD JUST STARTED TO DRIVE AND THE CAR MADE A LOUD WHINING NOISE THAT LASTED FOR A BIT, AND INCREASED ON ACCELERATION, AND QUICKLY I COULD SMELL SOMETHING LIKE BURNING RUBBER AND SEE SMOKE. I WAS AFRAID THE CAR WAS GOING TO STOP SUDDENLY BECAUSE IT STARTED TO BE JERKY, AND WHEN I CAME TO STOP LIGHT IT SEEMED LIKE IT WAS GOING TO STALL. BUT IT KEPT GOING, AND I DROVE STRAIGHT TO THE DEALER BOTH TIMES.

Mileage: 35,118

I HAVE A 2013 JEEP GRAND CHEROKEE LIMITED WITH ONLY 54,248 AND THE ALTERNATOR ALL OF SUDDEN STARTED SMOKING, HOWEVER, THIS JEEP IS NOT ON ANY PREVIOUS RECALL. I WAS HEADING HOME FROM WORK. BURNT SMELL, SIREN NOISE, AND THE BATTERY LIGHT CAME ON. I MADE IT HOME AND CALLED THE JEEP DEALERSHIP. MY HUSBAND SAID ITS A BAD ALTERNATOR.

Mileage: 54,248

USED FACTORY AUTO START AND THE ALTERNATOR SHORTED CAUSING THE ENGINE COMPUTER TO BURN OUT AND POSSIBLE THE FUSE BOX AS WELL. CAR WOULD NOT START AND MUST BE TOWED TO MECHANIC. LUCKILY WE WEREN'T IN THE CAR WHEN IT STARTED SMOKING UP.

Mileage: 60,000

AS I WAS DRIVING THE CAR SHUT OFF AND POWER STEERING WENT OUT. I BARELY MADE IT SAFELY TO MY DESTINATION. WE CALLED OUR JEEP DEALER AND THERE WERE A FEW RECALLS. WE WERE ABLE TO GET THE JEEP TO THE DEALER. THEY TOLD ME IT WAS THE ALTERNATOR AND BATTERY. THERE IS CURRENTLY A RECALL ON THE ALTERNATOR FOR THE 2013 JEEP GRAND CHEROKEE (P60/NHTSA 14V-634); HOWEVER, THEY CLAIM THAT MY 180 AMP IS NOT COVERED. WHAT I EXPERIENCED IS EXACTLY LIKE THE DESCRIPTION OF THIS RECALL. LUCKILY I WAS DRIVING WHEN THIS OCCURRED, BECAUSE I DON'T THINK MY WIFE WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE TO A SAFE STOP. THEY ARE NOT HONORING THE RECALL TO REPLACE MY PARTS. MORE IMPORTANTLY, THEY ARE NOT INCLUDING MY VEHICLE IN THE RECALL BECAUSE ITS 180 AMPS; HOWEVER, THIS IS A TREMENDOUS RISK TO ANY OWNERS OF THIS VEHICLE AND I WAS NOT NOTIFIED. I DISCUSSED THIS AT LENGTH WITH FIAT CHRYSLER AUTOMOBILES (FCA) ON 03/02/2017. I SPOKE TO CUSTOMER REPRESENTATIVE RAMARIO AND NICOLE.

Mileage: 34,000

THERE IS A CURRENT CHRYSLER RECALL OUT RIGHT NOW (BELOW). P60 - SAFETY RECALL - ALTERNATOR / 2011-2014 (LX) CHRYSLER 300, (LD) DODGE CHARGER, (LC) DODGE CHALLENGER, (WD) DODGE DURANGO AND 2012- 2014 (WK) JEEP GRAND CHEROKEE MY ALTERNATOR BURNED UP AND THE WHOLE JEEP WAS DEAD RANDOMLY ONE MORNING EMITTING SMOKE UNDER THE HOOD AND THROUGHOUT THE CABIN. I TURNED IT ON AND HEARD A WHINING NOISE WHICH THEN STOPPED AND THEN SMOKE JUST COMING OUT OF THE ALTERNATOR. I READ THE RECALL AND IT ONLY APPLIES TO THE 160 AMP ALTERNATORS. ACCORDING TO MY VIN, I HAVE THE 180 AMP ALTERNATOR AND I FEEL THIS RECALL APPLIES TO THE 180 AMP ALTERNATORS AS WELL BUT IT ISN'T LISTED. I HAD TO GET IT REPLACED AND ENDED UP SPENDING OVER $900 ON SOMETHING I THINK SHOULD HAVE BEEN PART OF THIS PARTICULAR RECALL GIVEN THE SPECIFICS OF THIS RECALL AND THE MATCHING SYMPTOMS OF MY BURNT UP ALTERNATOR. THANK FOR ANY INFORMATION YOU CAN PROVIDE.

Mileage: 51,000

LOW BATTERY LIGHT CAME ON WHILE DRIVING 35 MPH, AND TWO MILES LATER THE MAJORITY OF DASHBOARD LIGHTS CAME ON. SIMULTANEOUSLY, A CONSTANT BEEPING BEGAN AND WIPERS TURNED ON. THE SCARY PART IS THAT WITHIN SECONDS, I LOST POWER STEERING AND BRAKES DID NOT WORK CORRECTLY. THE ROAD I WAS DRIVING WAS PRECARIOUS, WINDY, AND DID NOT HAVE A SHOULDER. I CONTINUED AT MINIMAL SPEED AROUND THE CURVES FOR LESS THAN A MILE, LOOKING FOR A SAFE PLACE TO PULL OVER. VERY SOON, THE CAR ACCELERATOR STOPPED AND THE CAR DIED. I MANAGED TO PULL THE CAR ONTO THE SIDE OF THE ROAD (TOOK EFFORT WITHOUT POWER STEERING). TERRIBLE AND SUDDEN EXPERIENCE. NOT ENOUGH WARNING TO GET THE CAR SERVICED BEFORE COMPLETE ELECTRONIC AND VEHICLE SHUTDOWN OCCURRED. THANKFUL THAT NO OTHER VEHICLES WERE AROUND DURING THE INCIDENT, AS I AM CONFIDENT I DID NOT HAVE SAFE CONTROL OF THE VEHICLE DURING THIS TIME. TOWED VEHICLE TO SAFETY. MECHANIC TESTED AND DISCOVERED THAT ALTERNATOR FULLY SHORTED AND BATTERY WAS COMPLETELY DEAD (UNABLE TO RECHARGE).

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

TOTAL FAILURE OF THE ALTERNATOR AT 65K MILES RESULTING IN NO ELECTRICAL RESPONSE FROM THE VEHICLE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED, ALL THE WARNING LIGHTS ILLUMINATED, AND THE SEAT BELT MALFUNCTIONED. THE VEHICLE VEERED OFF THE ROADWAY AND STRUCK THE GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FAILURES WERE PERSISTENT AND OCCURRED WITHOUT WARNING. AFTER A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO THE CLOSEST DEALER FOR ASSISTANCE OUT OF THE SEAT BELT. THE CONTACT STATED THAT THE ENGINE REVVED. THE VEHICLE WAS THEN TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

THE TCS AND CHECK ENGINE LIGHT CAME ON DASHBOARD ALONG WITH THE WIPER BLADES BEGIN MOVING EVEN THOUGH THE WIPER BLADE CONTROL SWITCH WAS IN THE OFF POSITION. EVERY BUTTON, HORN, AND THE WIPER BLADE/ TURN SIGNAL CONTROL ARM ON THE STEERING COLUMN WILL NOT WORK. FUSES APPEARS TO NOT BE BLOWN. NOTHING WITH TURN OFF THE FRONT WIPER BLADES. ALL OTHER ELECTRICAL BUTTONS AND THE DASHBOARD CLUSTER WORKS WITH NO MAL FUNCTION. THE HAZARDS WORK FINE AS BUTTON IS BELOW RADIO AND NOT ON STEERING COLUMN. THIS BRINGS SAFETY QUESTION OF NO TURN SIGNALS AT NIGHT AND POSSIBLY AIRBAG MIGHT NOT DEPLOY IF REST OF THE ELECTRICAL SWITCHES AND BUTTONS ARE NOT FUNCTIONING ON THE STEERING COLUMN ONLY. THIS HAPPENED INITIALLY IN MOTION ON A CITY STREET AFTER GETTING OFF A HIGHWAY AND TURNING INTO A PARKING GARAGE. MILLAGE IS BETWEEN 116000 AND 117000 MILES.

Mileage: 116,500

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL EXTERIOR LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE CONTACT STATED THAT THE REAR HATCH FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE REAR HATCH WITH A CORD. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE REMOTE AND MODULE FOR THE LATCH AND THE LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/19/16*LJ THE CONSUMER STATED HE REPLACED NINE LIGHT BULBS IN THREE YEARS. THE HATCH BACK FAILED TO LOCK ON SEVERAL OCCASIONS AND IT FAILED TO OPEN AS IT WAS DESIGNED. UPDATED 10/25/16.*JB

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) IN APRIL OF 2016. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT SHE HAD TO REMAIN ON THE WAITING LIST OR CONTACT ANOTHER DEALER. SHE CONTACTED ANOTHER DEALER AND WAS INFORMED THAT THERE WAS A BACK ORDER ON THE PART AND SHE HAD TO BE PLACED ON THE WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE "DO NOT RECOGNIZE KEY" WARNING MESSAGE ILLUMINATED AND THE ALARM ACTIVATED. THE CONTACT REPLACED THE KEY FOB BATTERY AND, AFTER SEVERAL MINUTES, THE ALARM TURNED OFF AND THE ENGINE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, BUT ADVISED THAT THE STARTER COULD BE REPLACED AS A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000. UPDATED 09/29/16*LJ *TR

Mileage: 31,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) AND FOR TWO MONTHS, THE MANUFACTURER FAILED TO PROVIDE THE PART FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN GOING UP A HILL OR TOWING ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS REPAIRED. ONE MONTH AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DIFFERENT DEALER, WHO STATED THAT THE FUEL PUMP RELAY FAILURE CONSEQUENCE WAS NOT RELATED TO STALLING. THE DEALER DECLINED TO PROVIDE A RENTAL VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, A BURNING ODOR AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE ROOF PAINT BEGAN TO BUBBLE AND MELT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,450.

Mileage: 35,450

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN THE MORNING WITHOUT WARNING. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE AND NOTICED A BURNING ODOR. THE BATTERY HEAD STARTED TO SMOKE, BUT THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE CONTACT HAD NOT HEARD FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). AN APPOINTMENT WAS SCHEDULED, BUT THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE AFTER THE CONTACT WAITED THE ENTIRE DAY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH AND PASSING ANOTHER VEHICLE, THE VEHICLE EXPERIENCED EXCESSIVE HESITATION. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME PROGRESSIVELY WORSE. WHILE DRIVING 75 MPH, THE ENGINE POWER REDUCED TO 25 MPH UNTIL REACHING THE DESTINATION. THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,500.

Mileage: 61,500

MY JEEP HAS STALLED TWICE WHILE I WAS MAKING A LEFT TURN. BOTH TIMES IT STALLED WITHOUT WARNING AND I LOST ALL POWER STEERING + POWER BRAKES. BOTH TIMES I HAD ABOUT 1/4 TANK OF GAS. THE FIRST TIME I WAS ABLE TO RESTART MY CAR RIGHT AWAY. THE 2ND TIME IT TOOK ME A FEW TRIES TO GET IT RESTARTED. THE DEALERSHIP CLAIMS THEY CAN'T FIND ANYTHING WRONG WITH IT. I'VE OPENED A CASE WITH JEEP.

Mileage: 32,000

DEALER REQUIRES THAT I LEAVE THE VEHICLE AT THE DEALER'S REPAIR SHOP FOR AN ENTIRE DAY AND THAT I PAY THEM A RENTAL FEE FOR A LOANER CAR DURING THAT PERIOD. I WILL NOT PAY TO HAVE THESE MANUFACTURER DEFECTS CORRECTED. THERE ARE CURRENTLY FOUR (4) OUTSTANDING RECALL NOTICES ON THIS VEHICLE AND THEY WILL NOT FIX ANY OF THEM WITHOUT COMPENSATION.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINT TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE EITHER DOES NOT START OR STARTS AND TURNS OFF RIGHT AWAY OR RANDOMLY SHUTS DOWN

Mileage: 30,000

I AM AFRAID TO DRIVE MY VEHICLE. THE FIRST ISSUE HAPPENED A FEW MONTHS AGO, THE CAR REFUSED TO START AND HAD TO BE TOWED TO THE DEALERSHIP TO GET FIXED. THERE WAS AN ELECTRICAL FAULT, AND COULD HAVE HAPPENED AT ANY POINT. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 10TH. THE VEHICLE HESITATES BEFORE MOVING FORWARD WHEN I STEP ON THE GAS, THEN SOMETHING ENGAGES AND IT JUMPS FORWARD. SOMETIMES IT COMES TO A STOP BEFORE IT RAPIDLY ACCELERATES. THE JEEP HAS BEEN AT ATLANTIC JEEP FOR ALMOST FOUR WEEKS AND THE DEALER HAS NOT BEEN FORTHCOMING IN EXPLAINING WHAT IS GOING ON. THEY CAN'T SEEM TO FIGURE IT OUT THEMSELVES AND I AM IN FEAR OF DRIVING THIS CAR IN THE FUTURE IF THE SAME PROBLEMS OCCUR. THERE SEEMS TO BE A BIG RISK OF HAVING A CRASH WITH THE ISSUES DESCRIBED ABOVE. THIS HAPPENED ON HIGHWAYS, STREETS, SLOW OR FAST DIDN'T SEEM TO HAVE AN AFFECT. THIS HAS BEEN A MAJOR ISSUE, AND IS VERY SCARY FOR ME AS A DRIVER.

Mileage: 17,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND STILL MOVED EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE LOCKED INDEPENDENTLY AND COULD NOT BE UNLOCKED MANUALLY. THE CONTACT ALSO STATED THAT THE VEHICLE COULD NOT BE MANUALLY TURNED OFF. THE FAILURE RECURRED OVER TWENTY-ONE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25.

Mileage: 25

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE POWER STEERING BELT WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING BELT WAS REPLACED. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 01/25/16.*JB

I WAS DRIVING MY 2013 JEEP GRAND CHEROKEE ON A CITY STREETWHEN MY EYES AND THROAT STARTED BURNING. MY 10 MONTH OLD INFANT BEGAN TO CRY AS I REALIZED SMOKE WAS FILING THE CABIN. I PANICKED, AND PULLED OVER, TURNED OFF THE CAR AND IMMEDIATELY TOOK MY BABY OUT OF THE CAR. WE REMAINED IN THE SIDE OF THE ROAD FOR ASSISTANCE. I CONTINUED SEEING SMOKE COMING OUT OF THE RIGHT SIDE OF MY CAR. WHEN ASSISTANCE ARRIVED, I REALIZED THE RIGHT VISOR HAD CAUGHT ON FIRE AND A RESULT WAS BURNED WITH A BLACK HOLE. I TOOK MY JEEP TO THE DEALERSHIP ON JANUARY 6, 2015 TO GET IT SERVICED FOR RECALL P 36, WHICH IS RELATED TO THE SUN VISOR WIRING. I WAS TOLD BY THE DEALERSHIP, THAT THE RECALL HAD BEEN COMPLETED. I CONTACTED CHYRSLER CUSTOMER SUPPORT AFTER MY JEEP WAS ON FIRE AND FILED A COMPLAINT. THE REPRESENTATIVE WAS SO RUDE AND TOLD ME IT WOULD TAKE 2-3 BUSINESS DAYS TO GET MY CASE REVIEWED. THIS WAS NOT A SURPRISE, AS I HAVE DEALT WITH CHRYSLER CUSTOMER SERVICE IN THE PAST AND HAVE NEVER HAD A GOOD EXPERIENCE. I FEARED FOR MY SAFETY AS WELL THE SAFETY OF MY INFANT. I REFUSE TO DRIVE THAT CAR, AND WAS TOLD BY THE CUSTOMER REPRESENTATIVE THAT I SHOUKD TAKE IT TO THE DEALERSHIP. WHY THEY WOULD SUGGEST THAT ? I DON'T KNOW. I DON'T FEEL SAFE AND NOW I AM CAR LESS AS I WAIT FOR SOMEONE TO REVIEW MY CASE.

Mileage: 44,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS PLACED IN PARK, RESTARTED, AND TAKEN TO A LOCAL DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED AND WAS NOT REMEDIED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,806.

Mileage: 63,806

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PARTS TO PERFORM THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TOTALLY INTEGRATED POWER MODULE RECALL NOTICE ISSUES. *SMD AFTER ARRIVING TO THE DEALER FOR A SCHEDULED APPOINTMENT, THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. UPON STARTING THE VEHICLE, THE STARTER KEPT RUNNING BUT THE VEHICLE WOULD NOT START. THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,900.

Mileage: 32,900

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS BEFORE THE VEHICLE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMPLAINT. MAY 19, 2015: SUDDEN ACRID SMOKE ODOR DETECTED WHILE DRIVING, PULLED TO CURB AND TURNED OFF MOTOR. SOME SMOKE INHALATION BUT NO BURN INJURIES TO DRIVER. NOTICED BLACK AND WHITE MELTED AREAS ON RH SUN VISOR, RH VANITY MIRROR AND RH HEADLINER. EXTERNAL ROOF AREA ABOVE THE RH SUN VISOR HAD APPROXIMATE 3" CRACK AND THE PAINT WAS SPLIT OPEN FROM THE EXTREME HEAT, DIGITAL PHOTOS TAKEN. ON JUN 30, 2015, WE LEARNED THE "THE SOURCE OF THE FIRE WAS NOT RELATED TO THE P36 REPAIR, BUT WAS FOR ANOTHER CAUSE". ON JUL 10, 2015, WE LEARNED THE P36 REPAIR PLASTIC SHROUD WAS INTACT AND THE CAUSE OF THE FIRE WAS FOUND IN THE WIRING HARNESS ABOVE THE SUN VISOR IN THE HEADLINER AREA. CHRYSLER JEEP DENIED OUR WARRANTY REPAIR REQUEST ON JUL 24, 2015, BECAUSE THE SOURCE OF THE FIRE COULD NOT BE TRACED BACK TO A FACTORY DEFECT IN MATERIALS OR WORKMANSHIP. ON JUL 27, 2015, OUR LOCAL CHRYSLER JEEP DEALER DECIDED TO REPAIR OUR VEHICLE, AT THEIR COST, BECAUSE WE WERE VALUED CUSTOMERS, BUT THE DECISION CAME THE SAME DAY A LETTER WAS READ BY THE DEALERSHIP GENERAL MANAGER THAT SAID WE MAY PURSUE A REMEDY USING THE CALIFORNIA LEMON LAW. WE FOUND THERE WERE MORE THAN 91 OTHER SIMILAR INCIDENTS IN 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES, AND AT LEAST 8 MORE EXPERIENCED FIRES AFTER THE P36 SAFETY RECALL REPAIR HAD BEEN COMPLETED. WE ENCOURAGE NHTSA TO HAVE FCA INSTALL CIRCUIT BREAKERS IN VANITY LAMP WIRING HARNESSES FOR 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES. OUR VEHICLE REPAIR WAS COMPLETED AFTER 13 WEEKS, ON AUG 18, 2015

Mileage: 29,942

NOT SURE OF THE DATES. REAR VIEW MIRROR ELECTRICAL RECALL REPAIRED. SEAT ON DRIVERS SIDE GETS VERY HOT/MUST TURN IT OFF. CRUISE CONTROL WORKED RANDOMLY FOR AWHILE, NOW DOESN'T WORK AT ALL. STILL WAITING FOR RECALL LETTER TO LET ME KNOW WHAT TO DO ABOUT LATEST RECALL ON VEHICLE STOPPING SUDDENLY WITHOUT WARNING CAUSING A CRASH! IT'S MY ONLY VEHICLE AND AM AFRAID TO DRIVE IT!

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED, BUT THE PART WAS NOT AVAILABLE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154999 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), 14V391000 (ELECTRICAL SYSTEM), AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,500.

Mileage: 17,500

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL OR MECHANICAL FAILURE WITHIN THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Mileage: 42,000

I HAVE A CHRYSLER RECALL #R09 (FUEL PUMP RELAY REPLACEMENT). AFTER SPEAKING WITH A FCA RECALL REPRESENTATIVE, I AN TOLD THAT THESE PARTS ARE STILL NOT AVAILABLE, YET MY VEHICLE IS A DANGER TO DRIVE! I DID RESEARCH, AND MY LOCAL DEALER CAN GET A TIPM MODULE WHICH INCLUDES THE FUEL PUMP RELAY, IN JUST 2 DAYS. I CAN HAVE MY VEHICLE REPAIRED IN JUST A WEEK. YET I'M STILL WAITING ON PARTS THAT FCA HAS "APPROVED" FOR THE REPAIR. FCA HAS STILL NOT OFFERED TO GIVE ME A SAFE RENTAL VEHICLE. THEY JUST TOLD ME TO DRIVE MY VEHICLE UNTIL IT STALLS/WONT START, OR UNTIL "APPROVED" PARTS ARRIVE. AFTER SPEAKING WITH THE RECALL REPRESENTATIVE, I WAS TOLD PARTS "MAY" BE AVAILABLE BY THE END OF AUGUST. I FEEL FCA IS DOING ANYTHING THAT THEY CAN TO SAVE MONEY RATHER THAN FIX MY CAR. I WANT MY CAR FIXED. IF "APPROVED" PARTS ARE NOT AVAILABLE BY THE END OF AUGUST, I WILL BE FILING ANOTHER COMPLAINT WITH BOTH FCA, AND NHTSA.

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/17/15.*JB MA 10/23/15

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V115000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/25/15*LJ THE CONSUMER STATED THE VEHICLE AS REPAIRED ON JULY 27, 2015. UPDATED 01/04/16.*JB

Mileage: 50,000

I RECEIVED RECALL R09/14V-115 ON APRIL 27, 2015. AS OF TODAY, JULY 17, 2015, THE DEALER SAYS THERE IS NO REMEDY TO THIS RECALL. YOUR LETTER STATES THE INTERNAL RELAY ON THE TIPM SHOULD BE DISABLED AND A NEW EXTERNAL RELAY INSTALLED. WHEN CAN I EXPECT THIS PROBLEM TO BE RESOLVED?

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE PROBLEM WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED A RECALL FOR MY JEEP: THE TOTALLY INTEGRATED POWER MODULE (TIPM) CONTAINS AN INTERNAL FUEL PUMP RELAY THAT COULD OPERATE INTERMITTENTLY OR FAIL WITHOUT WARNING. AN INTERMITTENT OR FAILED FUEL PUMP RELAY COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING. THREE MONTHS LATER, JEEP SAYS THE PARTS ARE STILL NOT AVAILABLE, THEREFORE, MY CAR IS STILL DANGEROUS TO DRIVE. RECALL STATUS: INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. FURTHERMORE, JEEP WANTS TO HACK INTO MY WIRING TO REPLACE A RELAY. THAT RELAY IS ORIGINALLY PART OF THE TOTALLY INTEGRATED POWER MODULE. THEY ARE TRYING TO TAKE A "CHEAP" RATHER THAN "PROPER" APPROACH TO REPAIRING MY VEHICLE. I WANT THE MODULE REPLACED IN WHOLE, AS THIS IS WHERE THE RELAY IN QUESTION WAS ENGINEERED TO RESIDE. FURTHERMORE, I HAVE CALLED MY LOCAL JEEP DEALER TO VERIFY THE AVAILABILITY OF THE TOTALLY INTEGRATED POWER MODULE. I WAS TOLD THAT THEY COULD ORDER IT AND HAVE IT ON THEIR SHELF IN 2 WORKING DAYS! I WANT JEEP TO REPAIR THIS SAFETY DEFECT IMMEDIATELY, AND PROPERLY, AS THE VEHICLE WAS DESIGNED AND ENGINEERED TO OPERATE.

Mileage: 36,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PLEASE REVIEW EMAIL CHAIN TO CHRYSLER'S CUSTOMER ASSISTANCE CENTER (NOTE: I HAD TO DELETE THEIR PASSIVE RESPONSE TO MY ORIGINAL EMAIL SINCE YOUR SYSTEM LIMITS THE NUMBER OF CHARACTERS. THEY PROVIDED NO REAL SUPPORT OTHER THAN TO GO TO A DEALER, WHICH I HAVE MULTIPLE TIMES SINCE AND THEY HAVE NOT IDENTIFIED ANY ISSUE): DEAR CUSTOMER ASSISTANCE CENTER I DO NOT UNDERSTAND WHY YOU HAVE NOT TAKEN MY ISSUE SERIOUSLY. TONIGHT A SIMILAR SITUATION HAPPENED. THE KEYLESS FOB WAS IN A PURSE ON THE PASSENGER SEAT OF THE VEHICLE. AS MY WIFE EXITED THE VEHICLE, THE DOORS WERE SOMEHOW LOCKED. SHE WAS UNABLE TO OPEN THE DOORS FROM THE OUTSIDE OF THE VEHICLE. LUCKILY, AGAIN, THERE WAS SOMEONE OF AGE THAT COULD OPEN THE DOORS. HOWEVER, I HAVE A 2 YEAR OLD SON THAT IS NORMALLY IN HIS CAR SEAT, AND WOULD HAVE NO POSSIBILITY TO EXIT THE VEHICLE IN THIS CONDITION, AND THIS IS LIFE THREATENING AS WE LIVE IN A HOT CLIMATE, ESPECIALLY IN THE SUMMER TIME. MY NEXT EMAIL AND PHONE CALL IS WITH NHTSA. THIS IS 100% UNACCEPTABLE AND YOU HAVE TAKEN MY CONCERNS LIGHTLY. WHEN THERE IS THE FIRST FATALITY DUE TO THIS ISSUE, THERE WILL BE MAJOR CONSEQUENCES TO CHRYSLER. I WILL DISCUSS THIS WITH NHTSA. REGARDS JODY ORIGINAL MESSAGE FOLLOWS: ------------------------ US CUSTOMER SERVICE - JEEP BRAND SITE BRIEF DESCRIPTION: SAFETY CONCERN WITH '13 JEEP CHEROKEE COMMENTS: THIS WEEKEND WE WERE PRESENTED WITH A SAFETY CONCERN WITH OUR '13 JEEP CHEROKEE. MY WIFE HAD HER KEY IN HER PURSE, GOT OUT OF THE VEHICLE WITH HER PURSE STILL IN THE CAR. WHILE GETTING OUT, THE DRIVER'S SIDE DOOR PARTIALLY SHUT, SHE WAS OUTSIDE OF THE CAR BUT COULDN'T OPEN ANY DOOR. MY 2 YEAR OLD SON WAS IN THE CAR, BUT LUCKILY MY 6 YR OLD DAUGHTER WAS ABLE TO GET OUT OF HER SEAT AND OPEN THE DOOR, OTHERWISE HE WOULD HAVE BEEN LOCKED INSIDE.

Mileage: 26,800

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ UPDATED 01/29/16.*JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN

I RECEIVED A RECALL NOTICE MANY MONTHS AGO FOR MY JEEP TELLING ME A ":DANGEROUS" DEFECT NEEDED TO BE REPAIRED. I HAVE BEEN CALLING THE DEALER EVR COUPLE WEEKS AND KEEP GETTING THE , NO PARTS ARE IN FOR THAT YET. THE RECALL NOTICE SAYS IT CAN RESULT IN A CRASH AS CAR LOSES ENGINE POWER, YET CHRYSLER IS TAKING THEIR OWN SWEET TIME TO FIX IT, I AM FED UP

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15 UPDATED 12/1/2015 *JS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/19/15*LJ

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING AND THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 35 MPH UP A HILL, THE VEHICLE HESITATED IN ENGINE POWER SPORADICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,416.

Mileage: 5,416

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/10/15 UPDATED 11/27/2015*JS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE BACKING OUT OF THE GARAGE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/14/15*CN

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER, SENT US A LETTER LISTING THE RECALL BELOW FOR OUR 2013 JEEP GRAND CHEROKEE, AND THEY STILL DO NOT HAVE THE REPLACEMENT PART. THE REPAIR HAS NOT BEEN MADE AND THEY GIVE US NO INFORMATION ABOUT WHEN IT WILL BE AVAILABLE FOR REPAIR. MY MAIN CONCERN IS THAT WE HAVE A 2 YEAR OLD AND MY WIFE DRIVES THE JEEP EVERY DAY, HER ONLY MEANS OF TRANSPORTATION. THE RECALL STATES "IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING." ALSO, VERY CONCERNING TO US: "CONSEQUENCE: A VEHICLE STALL INCREASES THE RISK OF A CRASH." HERE IS THE RECALL INFO: CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2012-2013 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED SEPTEMBER 17, 2010, TO AUGUST 19, 2013, AND EQUIPPED WITH A 3.6, 5.7 OR 6.4 LITER ENGINE, AND 2012-2013 DODGE DURANGO VEHICLES MANUFACTURED JANUARY 18, 2011, TO AUGUST 19, 2013, AND EQUIPPED WITH A 3.6 OR 5.7 LITER ENGINE. IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/14/15*CN UPDATED 10/16/2017*CN

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I HAVE REPLACED THE TAIL LIGHTS (4X WITHIN 12MONTHS), FOG LIGHT (AFTER ONE EXPLODED AND MELTED THE HOUSING), LIGHTS IN VISOR (SAFETY RECALL), DAY TIME RUNNING LIGHTS (6X), A SENSOR HAS QUIT WORKING ON THE ENGINE MODULE THAT TELLS THE ENGINE WHEN IT IS UP TO TEMPERATURE, AND THE LEATHER DASH SUDDENLY WARPED. MY VEHICLE HAS 60,000 MILES ON IT AND ALREADY I HAVE REPLACED VARIOUS LIGHTS ON IT (THE DAY TIME RUNNING LIGHTS NEED A TRAINED MECHANIC) COSTING ME A TON OF MONEY. THE WARPED DASH WAS INSPECTED BY THE MANAGER OF RICE CHRYSLER DODGE IN KNOXVILLE, TN INFORMED ME THAT THE GLUE ALLOWED THE DASH TO LIFT AND THAT I WOULD HAVE TO PAY FOR THIS MANUFACTURE DEFECT, AND I JUST RECEIVED A LETTER IN THE MAIL THAT ANOTHER SAFETY RECALL IS BEING ISSUED FOR THE ENGINE STALLING THAT COULD CAUSE A DEADLY ACCIDENT. I THINK THAT MY VEHICLE SHOULD BE REGISTERED AS A LEMON, I HAVE ALWAYS TRUSTED JEEP, ALWAYS HAD JEEPS, BUT THIS ONE HAS BEEN A COSTLY MISTAKE. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WERE MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015 AND THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 09/14/15*LJ UPDATED 10/11/2017*CN

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE ARE NOW FOUR SEPARATE RECALLS ON THIS VEHICLE DATING BACK TO 2014 AND CHRYSLER JEEP HAS REFUSED TO ADDRESS ANY OF THESE CLAIMING THEY DO NOT HAVE THE PARTS. MY DAUGHTER, WHO IS A FULL TIME STUDENT IN PA, HAS BEEN TO SEVERAL DEALERSHIPS (BRENNER CHRYSLER DODGE JEEP,MANAHAWKIN CHRYSLER DODGE JEEP, 'BLAISE ALEXANDER CHRYSLER DODGE JEEP) AND PLACED ON A WAIT LIST HOWEVER NONE OF THESE HAVE EVER CLEARED FOR ANY OF THE RECALLS CHRYSLER JEEP HAS TAKEN NO RESPONSIBILITY TO ADDRESS THESE RECALLS IN ANY MANNER AND HAVE INCONVENIENCED A COLLEGE STUDENT LET ALONE PUT HER AT UNNECESSARY SAFETY RISK. THESE RECALLS NEED TO BE FIXED. SHE WILL BE IN NJ FROM MAY-AUGUST. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED THE FAILURES.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN UPDATED 05/14/15*JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL FOR THIS JEEP LAST FALL(2014). THE NUMBER IS P60/NHTSA 14V-634 LABELED ALTERNATOR. THE RECALL STATES THAT THE ALTERNATOR DIODES IN OUR VEHICLE MAY EXPERIENCE A RAPID FAILURE. VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND/OR A FULLY SHORTED TO GROUND CONDITION. DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ANTILOCK BRAKE SYSTEM(ABS), ELECTRONIC STABILITY CONTROL(ECS), ELECTRONIC CONTROL MODULE(ECM),AND/OR CENTRAL BODY CONTROLLER(CBC). THE DRIVER WILL HAVE LITTLE OR NO DETECTION OF THE ALTERNATOR FAILING,WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. WE CONTACTED OUR DEALER TWICE IN THE LAST 5 MONTHS AND BOTH TIMES WERE TOLD THEY DO NOT HAVE THE PARTS. BY THEIR OWN STATEMENT THIS COULD RESULT IN A CRITICAL AND DISABLING SITUATION. WE SHOULD HAVE THIS REPLACED TODAY OR GIVEN A SAFE VEHICLE TO DRIVE UNTIL OURS IS MADE SAFE. HOW LONG DO THEY GET TO PUT OFF REPAIRING THIS????? WHY HAS JEEP NOT MADE THESE PARTS AVAILABLE? AND IF THEY HAVE WHY ARE DEALERS NOT INSTALLING THEM. OUR DEALER IS FOX CHRYSLER DODGE JEEP IN AUBURN, NEW YORK. *TR

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS NEEDED WERE AVAILABLE; HOWEVER, THE VEHICLE HAD NOT BEEN SERVICED UNDER THE RECALL BECAUSE OF THE EXTENSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE FRONT DRIVER SIDE DOOR FAILED TO AUTOMATICALLY AND MANUALLY LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 ( ELECTRICAL SYSTEM) AND 14V634000 ( ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

Mileage: 800

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON OCTOBER 15, 2014 I TOOK MY 2013 JEEP GRAND CHEROKEE TO MOORE AUTO GROUP 8590 WEST BELL ROAD PEORIA, AZ TO ADDRESS RECALL (P36 SUN VISOR WIRING). THE RECALL STATES; THE SUN VISOR VANITY LAMP WIRING ON YOUR VEHICLE MAY EXPERIENCE A HIGH RESISTANCE SHORT AFTER A SERVICE REPAIR TO THE SUN VISOR, HEADLINER OR WHILE GAINING ACCESS ABOVE THE HEADLINER. THIS MAY RESULT IN AN INOPERATIVE VANITY LAMP AND INCREASE RISK OF FIRE. ON FEBRUARY 4, 2015 WHILE PARKED, ENGINE NOT RUNNING, LOCKED AND UNOCCUPIED, IN A GROCERY STORE PARKING LOT, THE CAR ERUPTED IN FLAMES. THE SOURCE OF IGNITION WAS A SHORT IN THE WIRING ABOVE THE HEADLINER AT THE PASSENGER SIDE SUN VISOR. I BELIEVE THAT IN THE INTEREST OF SAFETY, ANY AND ALL OWNERS OF VEHICLES THAT HAD THIS RECALL MAINTENANCE PERFORMED AT MOORE AUTO GROUP BE ADVISED TO RETURN FOR REINSPECTION. *TR

Mileage: 17,981

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY CAR CONTINUED TO MAKE A SOUND AS THOUGH THE ENGINE WAS STILL RUNNING WHEN I TURNED THE IGNITION OFF. I THINK THIS COULD BE SOMETHING TO DO WITH THE RECALL ON THE ALTERNATOR DIODES. IT SEEMS THE ALTERNATOR MAY BE FAILING. THE POWER WHEN THE GAS PEDAL IS APPLIED HESITATES AT TIMES ALSO WHEN DRIVING. MY FEAR IS THAT I WILL BE DRIVING AT A HIGH RATE OF SPEED ON THE HIGHWAY AND THE CAR WILL LOOSE ALL POWER COMPLETELY. THIS WILL LEAVE ME WITHOUT ANY STEERING CONTROL AT ALL TOO. I FEAR FOR MY LIFE AT THIS TIME. I WAS TOLD BY [XXX] THAT I SHOULD REPLACE IT AT MY COST. WHEN I ASKED HOW MUCH THAT WOULD COST THE SERVICE ADVISOR [XXX] LIED AND SAID HE DID NOT KNOW THE COST TO REPLACE THE PARTS. ALSO, IF THERE ARE PARTS NOW THEN THE ALTERNATOR/DIODES SHOULD BE BEING REPLACED BY CHRYSLER NOW BEFORE A SEVERE CATASTROPHE OCCURS. I ALSO HAD THE BRAKE BOOSTER REPLACED. SINCE THEN THERE IS A RATTLE UNDER THE HOOD ON THE DRIVERS SIDE WHERE THE BRAKE BOOSTER WOULD BE. EVERY TIME I GO OVER A BUMP IN THE ROAD A RATTLING SOUND HAPPENS. IT IS AS THOUGH THIS IS SOMETHING TO DO WITH THE SUSPENSION OF THE CAR OR ALIGNMENT TOO. [XXX] , SERVICE ADVISOR AT [XXX] HAS NOT BEEN ABLE TO IDENTIFY THIS PROBLEM. [XXX] WANTS ME TO COME IN FOR YET ANOTHER DAY TO TRY TO GET THE PROBLEM IDENTIFIED. THIS WILL MAKE 3 DAYS OF LOSING TIME FROM WORK AND BEING INCONVENIENCED. I HAVE BEEN TO THIS DEALER ON 2 OCCASIONS AND HAVE GOTTEN NO SATISFACTION OR RESOLVE AT ALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 22,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE RECALL PART WAS NOT AVAILABLE AND DID NOT HAVE AN AVAILABILITY DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN UPDATED 6/15/2015 *JS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) WAS RECEIVED IN JUNE OF 2014, NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014, AND NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN UPDATED 03/02/15*JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 14V104000 (SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 14V154000(SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V634000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V364000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE RECALL PART WAS NOT AVAILABLE AND DID NOT HAVE AN ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER RECALLS P14 & P36 HAVE BEEN IN EFFECT SINCE MAY AND AUGUST OF THIS YEAR RESPECTFULLY. TO DATE I AM UNABLE TO OBTAIN PARTS FOR EITHER RECALL FROM CHRYSLER. P14 DEALS WITH ERODING BOOSTER PUMP ENCLOSURES AND THEY CONTINUALLY TELL ME THEY CANNOT GET PARTS. 7 MONTHS HAS ELAPSED SINCE NOTIFICATION AND NO REMEDY IN SITE. *TR

Mileage: 21,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES) IN MAY OF 2014 AND RECEIVED NHTSA CAMPAIGN NUMBER 14V391000 (ELECTRICAL SYSTEM) IN SEPTEMBER OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (SERVICE BRAKES); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS, BUT WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED PUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT CONTINUED TO HAVE TROUBLE STARTING THE ENGINE AND THE VEHICLE WOULD STALL SHORTLY AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE WIN MODULE BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 12/03/14*LJ

THE NAVIGATION SYSTEM IS UNRELIABLE IN THAT THE "GUIDANCE" IT GIVES IS GROSSLY WRONG. *TR

Mileage: 20

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE VANITY LAMP. THE CONTACT ALLOWED THE SMOKE TO VANISH. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH WAS SUPPOSEDLY REPLACED. WHEN ASKED ABOUT THE TIPM I WAS TOLD THAT THEY HAVE TO BEGIN DIAGNOSIS STARTING WITH OTHER PARTS. *TR

Mileage: 23,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/30/14*LJ UPDATED 4/24/2015 *JS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM: WIRING) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000: (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS THAT WERE NEEDED TO REMEDY THE RECALLS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 11/18/14 *BF

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL WIRING, VANITY LIGHT). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN ABOUT ONE OF EVERY THIRTY STARTS, THE ENGINE DIES QUICKLY EVEN THOUGH THE DASH STILL SAYS "RUN". I HAVE TAKEN IT TO THE JEEP DEALER ABOUT 4 TIMES, BUT THEY HAVE NO FIX & I AM AFRAID IT WILL HAPPEN WHILE THE JEEP IS MOVING. *TR

Mileage: 13,000

MY PROBLEM HAS PERSISTED SINCE I PURCHASED THE VEHICLE IN NOVEMBER OF 2012. I HIT THE IGNITION SWITCH AND THE CAR STARTS AND THEN DIES. I TRY TO HIT THE BUTTON AGAIN AND IT JUST CRANKS AND CRANKS AND WON'T START. THE ONLY WAY TO GET IT TO TURN ON IS TO CYCLE ON AND OFF THE IGNITION SWITCH AND TRY IT AGAIN. I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID UNLESS THEY CAN RECREATE THE ISSUE THEY CAN'T IDENTIFY THE PROBLEM, AND ALSO CLAIMED THEY DID RESEARCH AND COULDN'T COME UP WITH ANY SIMILAR COMPLAINTS AND SENT ME HOME. I DID ABOUT FIVE MINUTES WORTH OF ONLINE RESEARCH AND FOUND THE TIPM ISSUE ALONG WITH COUNTLESS COMPLAINS ABOUT IGNITION SWITCH ISSUES. I CALLED THE DEALERSHIP AND REPORTED MY FINDINGS. THEY WERE FAMILIAR WITH THE TIPM ISSUE, BUT SAID THEY CAN'T JUST REPLACE A PART UNLESS IT CAN BE PROVED THAT IS THE ISSUE. *TR

Mileage: 250

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN THE MIDDLE OF THE ROAD. IT'S GOING TO THE SHOP AGAIN MONDAY TO ADDRESS THE ISSUE FOR THE SECOND TIME. MAKES THE 5TH TIME THE CAR HAS BEEN IN THE SHOP FOR VARIOUS ISSUES SINCE I'VE HAD IT LESS THAN 15 MONTHS. *JS

Mileage: 35,000

ON MULTIPLE OCCASIONS, WHEN THE PUSH TO START BUTTON WAS PRESSED TO START THE VEHICLE THE HEAT/AIR FAN HAS AUTOMATICALLY COME ON AT THE HIGHEST SPEED WITH THE HEAT/AIR BUTTON IN THE OFF POSITION. THE VEHICLE HAS BEEN DRIVEN AS FAR AS 20 MILES BEFORE IT WOULD GO OFF. THE BUTTON HAS BEEN TURNED ON TO DIFFERENT SPEEDS DURING THIS INCIDENT AND THE SPEED DOES NOT CHANGE. THE VEHICLE HAS BEEN CUT OFF AND RESTARTED WITH THE SAME RESULTS. THE VEHICLE WAS TAKEN TO A JEEP DEALERSHIP ON APRIL 1, 2014. THE FAN WAS REPLACED AND APPROXIMATELY 3 WEEKS LATER THE SAME INCURRED AGAIN. IT WAS TAKEN BACK TO THE DEALERSHIP ON MAY 26, 2014. THE SERVICE DEPARTMENT TRIED FOR 3 HOURS TO REPRODUCE THE INCIDENT WITH NO AVAIL. I WAS TOLD TO DRIVE THE VEHICLE UNTIL IT RE-OCCURRED AND BRING IT IMMEDIATELY TO THE DEALERSHIP WITHOUT CUTTING THE VEHICLE OFF SO THE CODES COULD BE CHECKED. IF THIS OCCURRED WHEN THE DEALERSHIP WAS CLOSED, I WAS INSTRUCTED NOT TO CRANK THE VEHICLE AGAIN UNTIL IT WAS BEING TAKEN TO THE DEALERSHIP AND NOT TO CUT IT OFF UNTIL A TECHNICIAN COULD GET THE CODE OF ERROR. UNKNOWN IF IT HAS A SHORT IN THE ELECTRICAL SYSTEM. DEALERSHIP SERVICE DEPARTMENT HAS STATED THEY DO NOT KNOW WHAT IS CAUSING THE FAN TO RUN WITHOUT BEING TURNED ON. ON JUNE 1, 2014 THE INCIDENT OCCURRED AGAIN AND LASTED APPROX 5 MINUTES. *TR

Mileage: 9,000

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OVERNIGHT AND WHEN HE RETURNED IN THE MORNING, THE ENGINE WAS INDEPENDENTLY STARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,227.

Mileage: 3,227

JEEP HAS AN ISSUE WITH MY 2013 JEEP CHEROKEE, WHEREIN THE ELECTRICAL SYSTEM FAILS, HEADLIGHT(S) TURN OFF AND OTHER SYSTEMS (RADIO/NAV) REBOOT. I ON MY FIFTH ATTEMPTED FIX FOR THE SAME ISSUE. CAR IS STILL IN SHOP (I AM IN MY THIRD WEEK OF A RENTAL). OBVIOUSLY, HEADLIGHTS THAT GO OUT ON THEIR OWN (AND STAY OUT) IS A SIGNIFICANT SAFETY ISSUE -- IT'S MORE THAN AN ANNOYANCE. I HAVE BEEN WARNED BY POLICE ALREADY, BUT SAFETY OF MYSELF AND OTHERS IS THE LARGER ISSUE. *TR

Mileage: 2,500

2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BACKGROUND. ESPECIALLY SINCE MANY MALES ARE AT LEAST PARTIALLY RED-GREEN COLOR BLIND. THE SAFETY CONSIDERATIONS INCLUDE THAT IT TAKES LONGER TO READ THE SPEEDOMETER UNDER MAN Y DIFFERENT LIGHT CONDITIONS [EVEN WITHOUT COLOR VISION DEFICIENCIES] , WHICH MEANS THAT THE EYES ARE OFF THE ROAD LONGER AND THAT SPEEDING MAY BE A MORE COMMON AND INADVERTENT RESULT OF IT BEING HARDER TO READ THE GAUGES. *TR

Mileage: 80