2013 JEEP GRAND CHEROKEE Engine Problems

Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and i keep moving

I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

- The core component that failed is the Totally Integrated Power Module (TIPM). The failure was initiated by a fault in the external fuel pump relay (V62 Safety Recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the Engine Cooling Fan (Codes P0480/P0693) and Exterior Lighting (Headlights/B1630), and the Horn. I am in possession of the burnt-out fuel pump relay/fuse component. -The engine stalled while the vehicle was operating, the exact hazard the V62 recall was meant to prevent. This was followed by a catastrophic TIPM breakdown, creating new, simultaneous safety risks: Overheating/Fire Risk: The Cooling Fan circuit failed (P0480/P0693), causing severe engine overheating. No Headlights: The Headlights failed (B1630), causing total loss of visibility at night. No Horn: The Horn failed, eliminating the ability to warn other drivers. - Yes. The initial engine stall and subsequent no-start condition (due to a blown relay fuse) were confirmed by an independent service center (Monro). The cascading failures (overheating, horn, lights) and the diagnostic codes (P0480, P0693, B1630, C2201-00) were confirmed on 11/1. - The vehicle was inspected by an independent service center (Monro), who returned the failed recall component to me (relay). Recommend it go to a certified jeep dealership. It is waiting to be towed there. -The first warning was a history of intermittent starting difficulty. On 10/23, the engine stalled while operating and immediately resulted in a no-start condition. The Check Engine Light illuminated after the subsequent failed restart attempts.

There are several recalls on jeeps catalytic converter. I keep having on going issues with my grand jeep cherokee 2013. This vehicle should also have a recall like the others. This isn't cheap to fix. Can someone please help me with this on going issue with the catalytic converter. Engine light keeps coming on with the same code PO430.

Transmission overheating, thermostat rationality, gear ratio error in 1st, control circuit, oil leak.

Vehicle has stalled over twenty times, whether driving on the highway over 60 mph or driving locally within 20 MPH. Initially stalled December 25, 2022 while driving home on Christmas Day with my entire family, driving full speed on the highway. I felt the stall and pulled over as quickly as I could. Attempted to restart several times and engine would crank but not start until after 5-7 attempts and several minutes. Since then I continue to experience the same stalling and attempts to restart vehicle. Took to service center multiple times and they are unable to determine the issue. Fuel pump relay was changed twice by the dealership. I had to pay $1500 one time as they said the cost was not covered, which is ridiculous since the problem reoccurred many times after that. Most recently, fast forward to almost 1.5 years later and the issue is still occurring. Now it stalled and appears to be rolling back when in drive until I shift the gear to park and move the gear several times. It has been losing traction and power. I really need someone to determine a resolution to the issue as this is a severe safety issue and I am very concerned about driving it.

In November 2022 my car was over heating and i took into carmax where i purchased vehicle about a month ago. They then said they replaced the water pump/ thermostat. my car ran fine for about a year till now dec 2022 i started experiencing more overheating issues and have replace parts again because not under warrenty. i have know to find out its a issues with all chrisyer brands that they have overheating issues in the 3.5 v6 engines that overheating issues occur.

Alternator, Fuel Pump, and Brake Booster Water Shield all recall parts were supposed to be repaired at the Jeep service department on June 18 entered in to service department on June 12, 2023 and ready for pick up on June 19, 2023. The service department informed me that after installing the new parts that they shutdown the PCM had to be replace. After picking vehicle up from the Jeep service department the car shut down on the freeway which it stalled in the middle of the busy freeway which could have resulted in death which is a safety concern. After vehicle was safely pushed to side of road the vehicle was towed to home. I called the dealership next morning they informed me that I would have to repay for another tow back to the dealership to see what the problem was but I had to wait for an open appointment for this service so waited and finally the service department stated that I could send the vehicle back to service now on July 05, 2023 after week of calling and not getting an appointment. As indicated on the receipt from the Jeep service department on June 19, 2023 the vehicle failed because of recall parts failing. Now the second time the vehicle is in service the Jeep service department indicated that the recall parts failed again and now they don’t know what’s wrong with the vehicle at this point and they are trying to find remedies such as making me pay for a new TIPM that was damaged from the burnt out recall parts after being fixed. The vehicle is still not operational and no loaner vehicle was offered to me since this is my second time experiencing the same issues from the recalls that supposed to have been fixed which can put me and my family in danger without a proper solution or remedy.

Vehicle sent for recall repair and service on June 12, 2023 at Northland Chrysler Dodge Jeep Ram, 14100 West Eight Mile Rd, Oak Park, MI 48237. Vehicle serviced date release on June 19, 2023. Vehicle was serviced by Nathan Marghalle Lic# M271087 and service advisor 1479 Trevor Szymanski. The service department stated that the vehicle substained a gross malfunction because of bad alternator and bad pcm in the vehicle. Service department advisor parts were repaired and fixed. The vehicle was driven home and parked next day the vehicle wouldn't start and no power to vehicle having presented same issues that was deemed repaired and fixed but isn't functioning at all. Called service dealership and no solution was given at the time of contract, then called Jeep customer service number spoke with representative about the same issues with the vehicle after service. Was advised that I would receive a solution and follow up call and no call or solution. I am without a vehicle and am still paying a note and the vehicle is undrivable.

The contact's mother owns a 2013 Jeep Grand Cherokee. The contact stated that while her mother was driving 50 MPH, the vehicle stalled. The vehicle was taken to an independent mechanic, but the mechanic was unable to duplicate the failure. In addition, the failure recurred, and the stuck throttle body warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Prior to bringing our Grand Cherokee (GC) to the dealer to fix the apply the fix for the fuel pump relay recall, the GC stalled once every one or two months. After dealer applied the solution to the fuel pump relay recall, GC stalls almost daily and sometimes more than once daily. Usually, the GC starts just fine. During the first drive of the day, as we take our foot off the gas, the GC stalls. This is dangerous and life-threatening because the stall has occurred on busy streets and on the highway. ATTACHMENT: I took a look a the external relay that the dealer installed. I'm suspicious about the relay. I looked the relay part number online and found that the relay was commonly used for another application and not for fuel pumps. Please check the relay part number in the attachment and verify that this is the correct relay for this fuel pump relay recall.

radiator, hoses, coolant issues

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle started to shake with an abnormal knocking sound coming from the driver’s and passenger’s side of the vehicle. There was no warning light illuminated. The vehicle was towed to an independent mechanic but was not yet diagnosed. The dealer was not made aware of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 187,546.

Mileage: 187,546

During repair of thermostat, I was told my oil filter housing was cracked and leaking oil. The mechanic said this was a common problem with the V6 engine in Jeeps because the housing is made of plastic and sits on top of the engine where heat breaks down the plastic. Upon searching the web I found numerous instances of this complaint on various websites. I don't have oil dripping on the ground , but I worry where the oil is running to for instance a hot exhaust pipe. This repair is quite extensive from what I've read and at one point there was an issue getting the replacement part because of the number of failures of this housing. I'm guessing this was a cost cutting effort by Chrysler that's going to cost consumers in the end.

THERE IS A BIG HOLE ON TOP OF THE BACK WHEEL PASSENGER SIDE, LIKE YOU CAN SEE INSIDE MY CAR, ONE OF YOUR WORKER CRUSHED INTO MY CAR WHILE IT WAS PARKED

Yes the Jeep developed a stall while going down the highway then would crank and run for 3 or seconds and die again and that’s all it would do. Check engine light comes on as well as the lighting bolt on dash. I believe the fuel pump is part of the problem seeing how at a qt tank of gas it will die and only run when more gas is added but also the body control module cause it keeps throwing diff codes after I fix the issues. As well as the way it cranks n dies like security issue. This is very common for jeeps everywhere

The vehicle (2013 GC Trailhawk ) engine stalls while driving. The electrical remains on but engine oil error comes on and I can feel there is missing as if engine is not getting enough fuel, there is no power when you accelerate and the engine stalls. My safety is put in risk because this happens while driving on the highway and normal streets. I have taken it to my Jeep dealer (John Hughes, Perth, Australia ) and they too claimed to have never heard of this issue. Fuel pump relay was already repalced some time back. The issue continues and they claim they cannot figure out the problem. The engine will re-start after about 10 minutes powered off and drives fine until the next time it stalls, which has become more frequent. There is no warning when the engine will stall, it just stops running. This problem has been going on now for over six months for me with the stalling becoming more frequent.- Perth, WA, Austalia This has happened 5 times now in the last 6 months.

The vehicle engine stalls while driving. The electrical remains on, however the engine stalls. My safety is put in risk because this happens while driving on the highway and normal streets. I have taken it to the dealer (Glendale Chrysler Jeep Dodge Ram 10070 Manchester Road, St. Louis, Mo. 63122 (3140 965-5100) they claimed to have never heard of this issue, but informed me there was a recall on the Fuel Pump Relay. They replaced, however the issue continues and they claim they cannot figure out the problem. I did receive a letter from FCA-Fiat Chrysler Automobiles regarding the recal-P54(NHTSA14V-530) or safety recall R09 (NHTSA 15V-115). The engine will re-start after about 15 minutes and drives fine until the next time it stalls, which has become more frequent. There is no warning when the engine will stall, it just stops running. This problem has been going on now for over a year with the stalling becoming more frequent.

Went into dealership to address fuel pump recall v62. 3rd instance since 2013. Car would not start at pickup after recall was performed. Still same issue with fuel pump relay failure that results in a no-start condition if not running. Dealership rechecked work performed and started car after multiple starts. On the drive home car stalled in right hand turn at 30mph or less.

I DROPPED OF MY 2013 JEEP GRAND CHEROCKEE TO A MECHANIC TO INSPECT FOR AN OIL LEAK. THE OIL FILTER HOUSING WAS FOUND TO BE CRACKED WHICH WAS CAUSING THE LEAK. THE MECHANIC STATED HE HAD REPLACED MORE OF THESE HOUSING BECAUSE THEY ARE PLASTIC AND WERE MADE TO THIN SO WHEN THE OIL FILTER OR COVER IS TIGHTENED DOWN AFTER HAVING THE OIL CHANGED, THE HOUSING CRACKS. AFTER CONTACTING A DEALER ABOUT THIS ISSUE THE DEALER STATED THERE WERE APPROXIMATELY 60,000 REPORTS OF THIS ISSUE ACROSS THE COUNTRY. THE PART IS ON BACK ORDER AND WOULDN'T BE IN ANYTIME SOON. I CONTACT CHRYSLER/JEEP WARRANTY AND THERE RESPONSE WAS THEY COMPLETED AN INVESTIGATION BUT NO RECALL HAS BEEN ISSUED YET. THEY WERE WORKING ON GETTING PARTS IN A TIMELY FASHION. IF THERE ARE 60,000 PROBLEMS OF THIS TYPE REPORTED FOR THIS ENGINE, WHY ISN'T THERE A RECALL

Mileage: 102,000

HAD V62 RECALL DONE AT THE DEALER. NO PROBLEMS FOR 14 MONTHS OF OWNERSHIP UNTIL AFTER RECALL THE SO-CALLED FIX. NOW THE ENGINE SHUTS OFF WHEN GOING IN REVERSE. HAD 2ND DEALER DIAGNOSTICS DONE AND STILL HAVE A SHUTTING OFF ENGINE PROBLEM!

Mileage: 86,332

HAD A RECALL V62 PERFORMED ON FEB 1, 2021. PRIOR TO THAT DATE FOR THE LAST 14 MONTHS, I HAD ZERO PROBLEMS. NOW AUTO SHUTS OFF WHEN PLACED IN GEAR AND ON ONE OCCASION STARTED REMOTELY AND THE ENGINE WOULD NOT COME ON NORMAL MODE TO DRIVE. AFTER A FEW TRIES VEHICLE STARTED AND WAS ABLE TO DRIVE.

Mileage: 86,662

JEEP AND FCA REFUSE TO FIX THE FUEL PUMP RELAY ON MY JEEP. THEY CLAIM THEY ONLY GET ONE PART PER MONTH AND CANNOT FIX MY JEEP. I HAVE CALLED 5 DIFFERENT JEEP DEALERSHIPS AND FCA US CORPORATE OFFICE AND WAS TOLD THE SAME THING. HOW IS THIS LEGAL? THEY WON'T EVEN TELL ME THE NAME OF THE PART SO I CAN REPLACE IT MYSELF. I HAVE BEEN TRYING TI GET IT REPLACED FOR HALF A YEAR.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ISLAND AUTO GROUP (1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718)979-0934 WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 55,000

MY 2013 JEEP GRAND CHEROKEE STARTED MAKING A TICKING NOISE THE SECOND TIME THE DEFAULT WATER PUMP WAS REPLACED 4 YEARS AGO IN RECALL WARRANTY AND HAS MADE AN AUDIBLE TICKING NOISE SINCE THEN. DESPITE MULTIPLE COMPLAINTS TO TWO DEALERSHIPS, IN ANNISTON, AL AND FOLEY, AL, I HAVE BEEN TOLD THE TICKING WAS NORMAL FOR THE HEMI 5.7L ENGINE. THREE WEEKS AGO, I TOOK A JEEP FOR A ROUTINE OIL CHANGE AND THE TECHNICIAN WROTE ON MY MULTI-POINT INSPECTION PAPERWORK 'NOTICED AN AUDIBLE TICKING'. THIS TECHNICIAN HAS TOLD ME TWICE PREVIOUSLY THAT THIS WAS NORMAL AND FAILED TO MENTION TO ME PERSONALLY WHILE IN THE DEALERSHIP. I ONLY NOTICED HE WROTE IT ON MY PAPERWORK AFTER I HAD LEFT. I CALLED AND REQUESTED TO SPEAK WITH THE TECHNIQUE CONCERNING THE TICKING AND I WAS TOLD I WOULD RECEIVE A CALL BACK AND TO THIS MOMENT HAVE NEVER RECEIVED A CALL. AFTER RESEARCHING ONLINE, I SEE THIS IS A VERY COMMON ISSUE WITH THE HEMI 5.7L ENGINE HOWEVER, CHRYSLER HAS FAILED TO ISSUE A RECALL TO CORRECT THE DEFAULT ENGINES. THE TICKING SPEEDS UP WHEN ACCELERATING THE VEHICLE. THE VEHICLE HAS STALLED TWO IN THE LAST TWO DAYS. ONCE, IN THE DRIVEWAY AFTER THE VEHICLE HAD BE STARTED AND RUNNING FOR APPROXIMATELY THREE MINUTES. THE SECOND TIME, WHILE DRIVING DOWN A BUSY HIGHWAY AND SLOWING FOR A CAR TO TURN AHEAD OF ME. I LUCKILY WAS ABLE TO VEER OFF THE ROAD TO PREVENT AN ACCIDENT. FOLLOWING THIS, MY FCW TURNED OFF WITHOUT WARNING AND WILL NOT ALLOW ME TO TURN BACK ON. CURRENTLY, MY VEHICLE HAS AN OPEN RECALL TO, AGAIN, REPLACE THE FAULTY FUEL PUMP RELAY SWITCH WHICH HAS ALREADY BEEN REPLACED THREE PRIOR TIMES, ONCE BY THE JEEP DEALERSHIP AND TWICE BY A PRIVATE TECHNICIAN. THIS RECALL WAS ISSUED A YEAR AGO AND STILL DOES NOT HAVE A REMEDY PER THE DEALERSHIP. I TRAVEL FREQUENTLY, AT TIMES 300 MILES PER DAY.MY CHILD TRAVELS WITH ME AND I FEAR THE VEHICLE WILL FAIL WHILE DRIVING ON A HIGHWAY OR INTERSTATE.

Mileage: 214,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED FOR THE NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) A TEMPORARY FIX WAS INSTALLED DUE TO THE PART NOT BEING AVAILABLE THE LOCAL DEALER WICKSTROM JEEP LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010 HAD INSTALLED AN EXTERNAL FUEL PUMP RELAY. THE CONTACT INDICATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AND ON OCCASIONS WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FUEL PUMP HAD EXPERIENCED MELTING DUE TO THE TEMPORARY FIX OF THE EXTERIOR FUEL PUMP RELAY. THE LOCAL DEALER WICKSTROM JEEP LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010 WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE PERMANENT REPAIR FOR THE RECALL WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000. *LN*JB - (RECALL RELATED INCIDENT) TS

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE FAILED TO DRIVE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPARK DODGE CHRYSLER JEEP (7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,215. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Mileage: 75,215

VEHICLE WILL NOT START EVERYTIME AND ONCE IT'S JUMPERED TO ANOTHER CAR IT STARTS NO PROBLEM. SOMETIMES IT WILL START THEN IMMEDIATELY JUST DIE. VEHICLE HAS NEVER STALLED WHILE DRIVING. I BOUGHT IT DEC 2019 W/ 102K, IT NOW HAS 120K I DRIVE 400 MI/WK FOR WORK. I HAD TO BUY AN EXTENDED WARRANTY BECAUSE OF THE MILES AND THE WARRANTY CO. IS SAYING THEY WON'T FIX THIS AIR BAG MODULE AND SEAT BELT ISSUE AS WELL. THIS CAR NEEDS TO BE BOUGHT BACK BY THE DEALERSHIP. THE DEALER HAS ALL PAPERWORK BECAUSE THEY STILL HAVE MY CAR.

Mileage: 120,000

MY COMPLAINT IS REGARDING NHTSA RECALL V62/NHTSA 19V-813 FOR MY 2013 JEEP GRAND CHEROKEE. THE ISSUE IS THAT THE RECALL HAS BEEN IN EFFECT FOR OVER A YEAR AND THERE IS STILL NO FIX. MY VEHICLE HAS CUT OFF WHILE DRIVING ON THE INTERSTATE AND NOW DOES NOT START AT ALL. I HAVE A CAR THAT I CANNOT DRIVE, FIX, OR SELL DUE TO NO FAULT OF MY OWN. MY ONLY DESIRE IS A REPLACEMENT VEHICLE OR AT LEAST A REFUND OF THE CURRENT VALUE. WE CONTACTED THE JEEP CUSTOMER SERVICE HOTLINE AND THEIR RESPONSE IS THAT THE COST WOULD BE TOO GREAT TO THE COMPANY. THESE VEHICLES ARE DANGEROUS AND THE FACT THAT THERE'S STILL NO FIX SHOULD BE VERY TROUBLING. NO ONE SHOULD BE DRIVING A VEHICLE THAT IS KNOWN TO CUT OFF AT ANYTIME. PLEASE MODIFY THIS RECALL TO ORDER A REPLACEMENT OR REFUND FROM JEEP. IT'S GENUINELY THE ONLY SAFE THING TO DO. THANK YOU.

Mileage: 98,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL TICKING SOUND WAS HEARD COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ROCKER ARM. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS ALSO INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE SERVICED. THE CONTACT SPOKE WITH FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) AND WAS PROVIDED A COST TO DIAGNOSE AND DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE SERVICE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT RECENTLY APPEARED ON THE INSTRUMENT PANEL AFTER THE VEHICLE MISFIRED WHILE DRIVING AT A LOW RATE OF SPEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Mileage: 125,000

APRIL '20 RECEIVED RECALL #V62/NHTSA 19V-813 FOR FUEL PUMP RELAY. FUEL PUMP RELAY IS SUSCEPTIBLE TO SILICON CONTAMINATION ON THE RELAY CONTACTS WHICH CAN CAUSE RELAY TO FAIL. "A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT WARNING. THIS RECALL WAS ISSUED 11/14/19. TO DATE NO REPAIR IS AVAILABLE PER MY CALLS TO THE FCA RECALL ASSISTANCE CENTER, REEDMAN TOLL'S AUTO WORLD (DEALERSHIP WHERE I PURCHASED THE JEEP). I HAVE BEEN DRIVING THE CAR A LIMITED AMOUNT DUE TO THE RECALL. I HAD TO DRIVE THE CAR ON THE PA TURNPIKE FOR A DOCTOR'S APPOINTMENT. I REALIZED THEN HOW MANY PEOPLE WOULD DIE IF MY ENGINE STALLED, WITHOUT WARNING, WHILE I WAS TRAVELING AT 65 MPH. SURROUNDED BY TRACTOR TRAILERS AND CARS. I HAVE CALLED JEEP CORPORATE TELEPHONE NUMBERS AND THE SWITCHBOARD REFERS ME TO THE FCA RECALL ASSISTANCE OR THE DEALER. REEDMAN AUTO WORLD STATED THEY DO NOT HAVE A FIX FOR THE RECALL. IS JEEP NOT FIXING THIS RECALL BECAUSE ANY DEATHS WILL BE COLLATERAL DAMAGE? I WOULD MY VEHICLE FIXED OR A COMPARABLE LOANER CAR. IF YOU ARE NOT THE RIGHT PLACE TO CONTACT PLEASE LET ME KNOW WHO I SHOULD CONTACT. I THINK THIS IS A LIFE THREATENING ISSUE.

VEHICLE DOES NOT START AS IT SHOULD CONSISTENTLY. VEHICLE HAS AN INCONSISTENT DELAY IN MOVING FORWARD AFTER STOPPING AT A RED LIGHT AND WILL HAVE A JERK/JUMPING FEELING IN THE TRANSMISSION AFTER THE DELAY/STALL FROM MOVING FORWARD. THIS HAS BEEN AN ONGOING ISSUE SINCE DECEMBER 2019 WHEN I INITIALLY TOOK THE VEHICLE TO GET LOOKED AT AND THE DEALERSHIP STATES THEY DO NOT HAVE PARTS TO FIX THE ISSUE AS OF SEPTEMBER 2020!

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A FAILURE OF THE OIL FILTER HOUSING. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.*DT*JB

Mileage: 45,000

A KNOWN PROBLEM WITH A DEFECTIVE OIL FILTER HOUSING. THIS SUBSTANDARD DESIGN DEFECT CRACKS AND CAUSES OIL TO LEAK ON THE ENGINE MANIFOLD AND PUDDLE. THIS COULD CAUSE OIL SENDING UNIT TO FAIL AND LOOSE ENGINE OIL. THIS IS A PROBLEM WITH THE 3.6 L SIX CYLINDER ENGINE.

Mileage: 23,000

FUEL PUMP RELAY - MY CAR STALLS WHEN IT WANTS AND TAKES OFF REALLY FAST WHEN IT WANTS, AND STARTS WHEN IT WANTS TO TRANSMISSION. - I AM TOLD THERE HAS BEEN A RECALL ON THE TRANSMISSION MY CAR IS SLIPPING GEARS

RECALL NHTSA CAMPAIGN NUMBER: 19V813000 REMEDY SAYS THAT WE WILL RECEIVE A SECOND NOTICE WHEN FINAL REMEDY BECOMES AVAILABLE. IT NOTES THAT VEHICLES EXPERIENCING A FUEL PUMP FAILURE WILL RECEIVE AN INTERIM REPAIR. I HAVE BEEN TO 2 DEALERSHIPS AND CALLED FCA MULTIPLE TIMES TO TALK ABOUT THIS RECALL'S INTERIM REPAIR AND HAVE BEEN SENT AROUND WITH NO ANSWER. THEY SEEM TO BE PURPOSELY DODGING ANY ACCOUNTABILITY FOR THIS INTERIM REPAIR THEY HAVE PROMISED. MY VEHICLE HAS STALLED MULTIPLE TIMES ON STREETS AND HIGHWAYS.

Mileage: 90,000

MY VEHICLE LEFT ME STRANDED AT A TARGET STORE PARKING LOT. MY VEHICLE WAS ON WITH THE A/C RUNNING. THE VENT BLOWERS STOPPED WORKING AND THE VEHICLE SHUT OFF. IT CRANKED BUT NO START. I USED MY AAA MEMBERSHIP TO HAVE THE CAR TOWED. IT WAS SENT TO THE AAA MECHANIC. THE FUEL PUMP RELAY WAS NO GOOD. I KNOW THERE WAS A RECALL ON THIS RELAY BUT THE DEALER NEVER HAD THE PART IN STOCK. WHICH SOUNDED BOGUS TO ME. THE MECHANIC EXPLAINED THAT THERE IS A RECALL AND I SHOULD GET REIMBURSED. I SENT IN MY COMPLETED THE CHRYSLER REIMBURSEMENT REQUEST FORM AND SUBMITTED THE SHOPS RECEIPT AND THE RENTAL VEHICLE RECEIPT. I WAS ASSIGNED CASE # 76491689. I PAID $3004.00 IN CASH FOR REPAIRS. AFTER I SUBMITTED MY RECEIPTS THEY DENIED MY CLAIM FOR $1309.00 THAT WAS RELATED TO THE FUEL PUMP RELAY REPAIR. THE MECHANIC ALSO PERFORMED OTHER REPAIRS THAT HE CLAIMS WERE AS A RESULT OF THE RECALL DAMAGING THE VEHICLE. I ASKED FOR ANOTHER RECEIPT STATING SPECIFICALLY THAT I PAID IN CASH AND RESUBMITTED IT TO THE DENIED CLAIM EMAIL. I AM UNEMPLOYED DUE TO COVID-19 AND I SPENT MY SAVINGS TO FIX MY VEHICLE. THE RAMIFICATIONS OF THIS MESS HAS AFFECTED MY PERSONAL LIFE AND MY MENTAL HEALTH. FOR A MOMENT I FELT THE MECHANIC LIED TO ME AND I WAS CONTEMPLATING TO PHYSICAL HARM THE MECHANIC. I ALREADY HAD SEVERAL VERBAL DISPUTES WITH THE SHOP BECAUSE THEY CLAIM THAT THE RECEIPT THEY GAVE ME IS ALL THEY CAN PROVIDE. YET IT WAS DEEMED AS INSUFFICIENT PROOF OF MY CASH PAYMENT. I REACHED OUT TO NEWS STATION FOR ASSISTANCE YOU RESOLVE THIS MATTER. *TR

Mileage: 112,351

WHILE DRIVING MY CAR ON THE HIGHWAY THE BATTERY LIGHT CAME ON. AFTER A FEW MINUTES ALL OF THE OTHER LIGHTS, SEATBELT, ENGINE, ETC. STARTED TO FLASH. THEN MY AIR CONDITIONING TURNED OFF, MY BRAKES STOPPED WORKING AND MY POWER STEERING WENT OUT. LUCKILY I WAS PULLING OFF OF AN EXIT. AFTER FINDING OUT THAT THERE WERE 5 RECALLS, I TOOK THE JEEP TO A DEALERSHIP TO HAVE THEM FIX IT. I PICKED IT UP A FEW DAYS LATER AFTER THEY SAID IT WAS READY. THE DAY AFTER PICKING IT UP...I WAS AGAIN DRIVING DOWN THE HIGHWAY AND THE JEEP DID THE EXACT SAME THING!!! AGAIN LUCKILY I KNEW THE SIGNS AND PULLED OVER QUICKLY BUT STILL LOST CONTROL OF THE VEHICLE BECAUSE POWER STEERING AND BRAKES WENT OUT. *TR

Mileage: 125,000

THE VEHICLE STARTED MAKING A LOUD TAPPING SOUND FROM ENGINE AT IDLE AND WHILE DRIVING. MECHANIC DIAGNOSED IT WITH BAD LIFTERS. THE NEEDLE BEARINGS IN THE LIFTERS USED IN THIS ENGINE TEND TO FAIL. THE FAILURE CAUSES THE LIFTER BEARING TO SEIZE UP AND DAMAGE THE CAMSHAFT. HAD LIFTERS REPLACED TWO TIMES IN A 4 MONTH PERIOD. CAMSHAFT REPLACED ONE TIME. RESEARCH ON THE WEB SHOW SEVERAL EXAMPLES OF THIS SAME FAILURE IN HEMI 5.7L ENGINES. THE FAILURE CAN OCCUR ANYWHERE FROM 50,000 MILES TO OVER 100,000 MILES. THE COMMON CAUSE IS THE LIFTER BEARINGS FAILING AND DAMAGING THE CAMSHAFT. REPAIRS RANGE ANYWHERE FROM $3000-5000. THIS LEADS ME TO CONCLUDE THAT THE FAILURE IS DUE TO AN ENGINEERING DEFECT ON THE LIFTERS BY THE MANUFACTURER. *TR

Mileage: 114,000

THE JEEP DEALERSHIP SAID THE CRANKSHAFT LOST AT LEAST ONE OF THE RAISED PORTIONS THAT LIFTS THE LIFTERS AND THE FILLINGS DAMAGED THE PISTON CYLINDER WALLS REQUIRING THE ENGINE HEADS TO BE REPLACED AT A COST OF OVER $10,000. THE JEEP HAD APPROXIMATED 144,442 MILES AND HAD NEVER SMOKED OR USED ANY OIL UNTIL THE ENGINE LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE IN WESTERN SO DAKOTA. *TR

Mileage: 143,442

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 35 MPH ON THE HIGHWAY, THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO WINDWARD DODGE CHRYSLER JEEP (46-177 KAHUHIPA ST, KANEOHE, HI 96744) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF SEVERAL UNKNOWN ISSUES WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

MY 2013 JEEP GRAND CHEROKEE LAREDO 4X4 HAS RANDOMLY BUT CONTINUOUSLY STALLED OR HASN'T STARTED UP SUCCESSFULLY FOR THE PAST YEAR THAT I HAVE OWNED IT. THIS HAS CAUSED MUCH STRESS, ANXIETY, AND INCONVENIENCE FOR ME, MY WIFE AND YOUNG DAUGHTER. WE LIVE WITH THE CONSTANT FEAR OF BEING LEFT STRANDED THROUGHOUT OR OWN CITY OR WORST YET STRANDED OUT OF TOWN DURING FAMILY ROAD TRIPS. THIS IS COMPLETELY UNACCEPTABLE AND UNDESIRABLE AS LOYAL JEEP VEHICLE OWNERS OF SEVERAL DIFFERENT JEEP MODELS INCLUDING TWO JEEP PATRIOTS AND ONE JEEP LIBERTY. THIS PAST FRIDAY I WAS UNABLE TO START UP MY JEEP TO GO TO WORK AND WAS LEFT STRANDED IN MY GARAGE. I HAD TO MISS WORK THAT DAY AND HAVE THE JEEP TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE IT IS STILL PARKED FOUR DAYS LATER UNABLE TO START UP AND IS UNDIAGNOSED OR REPAIRED. THIS IS CAUSING ME AND MY FAMILY MUCH FINANCIAL HARDSHIP DUE TO MY WIFE AND I HAVING TO ALTERNATE MISSING WORK OR TRYING TO BORROW A SPARE VEHICLE FROM OTHER FAMILY MEMBERS. I HOPE TO HAVE A REMEDY AS SOON AS POSSIBLE BY THE MANUFACTURER AS THIS ISSUE AND SUBSEQUENT RECALL HAS BEEN IN EFFECT SINCE LAST YEAR 2019. I HOPE THAT THIS COMPLAINT DOES NOT FALL ON DEAF EARS AND THAT A SOLUTION IS DEVELOPED AND PROVIDED TO ME AND MY FAMILY RIGHT AWAY.

CAR STALLS WITHOUT WARNING ON THE HIGHWAY. THIS HAS HAPPENED 8 TIMES IN THE PAST YEAR. RECALL WAS ISSUED NOVEMBER 2019 WITH A TEMP FIX. I RECEIVED THE TEMP FIX IN JANUARY 2020. I HAD ANOTHER STALLING INCIDENT ON THE HIGHWAY FEB 11 2020. THE CAR HAS BEEN AT THE DEALERSHIP SINCE. JEEP/CHRYSLER HAS BEEN LESS THAN HELPFUL.

Mileage: 157,000

THE ENGINE OIL COOLER DETERIORATES AND BRAKE LEAVING YOU STRANDED ON A POODLE OF OIL AND WATER WITHOUT ANY NOTICE WHATSOEVER OTHER THAN A GREAT SUPERHEATING CONDITION THAT WILL LEAD TO COMPLETE MOTOR FAILURE AND POSSIBLE FIRE WHILE ON THE HIGHWAY WHILE ON MY WAY TO BRINGING MY GRANDKIDS TO SCHOOL.

Mileage: 105,000

A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. I USE CURRENTLY MY CAR FOR WORKS MATTER. I WAS VERY KIND AND I AM VERY AFRAID TO USE THE CAR AND THIS PREVENTED ME FROM BEING LATE IN MY PERSONAL AFFAIRS ANN I AM EMOTIONALLY AFFECTED BECAUSE UP TO THE MOPARS DOES NOT HAVE SOLUTION.

Mileage: 58,000

AUTO MECHANIC SAYS THAT THE 5TH CYLLINDER IN THIS JEEP GRAND CHEROKEE HEMI ENGINE IS PRONE TO FAIL. PROBABLY MANUFACTURER DEFECT. THE FIFTH CYLINDER MISFIRE CAUSED CYLINDER TO DETERIORATE AND LEAK METAL INTO ENGINE CAUSING FAILURE. THE CAR STALLED WHILE DRIVING ON A BUSY ROAD IN JACKSONVILLE FLORIDA..

Mileage: 1,100,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. ALSO, THE EPC WARNING INDICATOR ILLUMINATED AND THE ELECTRONIC THROTTLE FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 72,000. (RECALL RELATED INCIDENT) TS

Mileage: 72,000

EVERY MORNING WHEN I START MY VEHICLE TO GO TO WORK. I NEED TO CRANK IT OVER AND OVER AGAIN UNTIL AT SOME POINT IT STARTS. I WENT FOR SERVICE FOR RECALLS IN MY VEHICLE IN SEPTEMBER 2019. I WAS TOLD THE PART WAS NOT AVAILABLE FOR THE FUEL PUMP RELAY RECALL, R09. EVEN THOUGH THE APPOINTMENT WAS SET WITH THE PARTS IN STOCK. I NEVER RECEIVED A CALL BACK AND NOW I AM EXPERIENCING THIS INCONVENIENCE EVERYDAY. (RECALL RELATED INCIDENT) TS

Mileage: 94,000

TRIED TO START MY JEEP IT WOULDN'T START. I USED THE PUSH BUTTON. I WAITED A FEW HRS AND TRIED AGAIN. SAME ISSUE. TRIED MY REMOTE START. STARTED UP. NEXT DAY USED THE PUSH START, STARTED UP NO PROBLEM, ON THE HIGHWAY (95) THE TRUCK WAS HESITATING WHEN GOING UP AN INCLINE. NEXT DAY PUSH START WON'T WORK, THE ENGINE WOULD TURN OVER AS USUAL BUT WOULDN'T START. REMOTE START AND IT STARTED UP. SON TOOK IT AND PUT IT ON THE DIAGNOSIS MACHINE AND SAID THERE WEREN'T ANY CODES. RESEARCHING A HARD STARTING PROBLEM I'VE READ TONS OF POSTS VERY SIMILAR TO WHAT I HAVE EXPERIENCED. I CALLED THE DEALER TO MAKE AN APPOINTMENT. ASKED COULD IT POSSIBLY BE THE SAME ISSUE THAT MY TRUCK WAS RE CALLED ON ALREADY. HE SAID MIGHT BE R09 FUEL RELAY RECALL, TIMP PROBLEM, (RECALL WAS A TEMPORARY SOLUTION TO INSTALL A FUEL PUMP HARNESS BYPASS SO THAT THE FUEL PUMP TURNS OFF) BUT THAT IF IT IS, THE DEALER SAID THEY ALREADY REPLACED THAT AND WILL NOT DO AGAIN UNLESS IT IS PD FOR, AFTER THEY PUT THE JEEP ON THEIR DIAGNOSIS MACHINE AT $175.00 PER HR. SO AFTER THEY COMPLETED THE 9TH RECALL I PICK UP MY JEEP WITH HOPES THAT I COULD DO MORE RESEARCH. I ALSO CALLED JEEP. THE LADY WAS VERY NICE BUT THEY WILL DO NOTHING EXCEPT ADD MY COMPLAINT TO THEIR SYSTEM. I FOUND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM AS I DO! JEEP/CHRYSLER HAVE PUT FAULTY TIMP IN THESE CARS AND DO NOT WANT TO PUT A RECALL OUT ON THEM. MANY CARS WITH MY MODEL HAVE HAD THE SAME COMPLAINTS. THE FAULTY TIMP HAS THE FUEL PUMP RUNNING CONSTANTLY WHICH DRAINS THE BATTERY IT RUNS WHEN THE CAR IS OFF. NOW IF I 'TRY' TO START THE VEHICLE IT SMELLS LIKE SOMETHING IS BURNING. AFTER RESEARCHING THIS PROBLEM I FOUND THE ISSUE TO BE A TIMP PROBLEM AND NOW AM AWARE THAT I AM NOT ALONE. THERE ARE HUNDREDS IF NOT MORE JEEP OWNERS THAT ARE HAVING THE SAME ISSUE.

Mileage: 82,000

I PULLED OUT OF MY DRIVEWAY, TURNED THE CORNER AND MY JEEP COMPLETELY SHUT DOWN AS I WAS DRIVING. THE MESSAGE THAT CAME UP TOLD ME TO SERVICE MY 4 WHEEL DRIVE AND EVERY LIGHT ON MY DASH LIT UP LIKE A CHRISTMAS TREE. IT WOULD NOT START OR DO ANYTHING. HAD TO HAVE IT TOWED BACK TO MY HOUSE AND AM NOW HAVING TO TOW IT TO A DEALER.

Mileage: 147,680

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE MADE A TICKING SOUND WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO SEVERAL DIFFERENT INDEPENDENT MECHANICS AND THEY ALL STATED THAT THE ENGINE WAS GOING TO FAIL IF IT WAS NOT REPAIRED. IN ORDER TO DIAGNOSE THE FAILURE, THE ENGINE WOULD HAVE TO BE TAKEN APART AT A HIGH COST. BENSON CHRYSLER DODGE JEEP RAM (400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. THE DEALER OFFERED A TRADE IN WITH THE CONTACT HAVING A NEGATIVE EQUITY BALANCE ON THE VEHICLE. THE MANUFACTURER FILED A COMPLAINT FROM THE CONTACT AND REFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT THEN DROVE TO NORTHGATE CHRYSLER DODGE JEEP RAM (8536 COLERAIN AVE, CINCINNATI, OH 45251, (661) 395-3005) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

THE DAMAGES DIRECTLY CAUSED BY THE ALTERNATOR RECALL DIRECTLY RELATED TO MY 2013 JEEP GRAND CHEROKEE ARE BEING DECLINED TO BE COVERED BY DEALERSHIP IN A VACAVILLE CALIFORNIA. THEY ARE WANTING TO CHARGE ME $1000 FOR DAMAGES TO MY VEHICLE THAT WERE CAUSED BY ALTERNATOR ISSUE.

Mileage: 80,000

CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY THE LAST 5 MONTHS. TOOK TO THE DEALERSHIP AND AUTO ZONE FOR A CODE READER A FEW TIMES AND THEY WERE UNABLE TO PINPOINT THE EXACT PROBLEM BECAUSE THE ENGINE LIGHT WOULD DISAPPEAR OR MULTIPLE CODES WOULD APPEAR. THE VEHICLE WOULD AT TIMES SEEM TO LOSE POWER ESPECIALLY GOING UP HILL WHETHER IT WAS ON A CITY STREET OR HIGHWAY. I FINALLY WAS ABLE TO GET A TRUE DIAGNOSTIC TEST DONE ON 6/15/19 WHEN THE ENGINE LIGHT WAS STILL SHOWING ON MY DASHBOARD. THEY CODE READER GAVE P0128 SO I ENDED UP HAVING TO GET MY THERMOSTAT GAUGE REPLACED AND TOTAL REPAIRS WITH DIAGNOSTIC WERE $309.15. I FOUND IT FRUSTRATING AND UNSAFE THAT FOR 5 MONTHS THE ENGINE LIGHT WOULD INTERMITTENTLY APPEAR. AFTER A TRIP OUT OF TOWN AND DROVE A TOTAL OF CLOSE TO 1200 MILES, THE LIGHT STAYED ON. AT THIS POINT, IT IS WHEN I DECIDED TO TAKE IT IN TO THE DEALERSHIP BEFORE THE ENGINE LIGHT DISAPPEARED. I ALSO NOTICED THAT THE SEATBELT WARNING LIGHT WOULD NOT ALWAYS ALERT IF A PASSENGER DID NOT HAVE THEIRS ON. I TRIED TO GO BACK AND SELECT THE SEATBELT PROBLEM SELECTION, BUT IT WOULD NOT ALLOW ME TO.

I HAVE BEEN SINCE 2017 (SEPTEMBER) WITH A SITUATION OF A RECALL T36, THE SITUATION WAS RESOLVED TEMPORARILY (SEE ANNEXES INCLUDED). I WAS THEN ASSIGNED TO A CONSULTANT MR. LUCAS FIGUEROA, WORK MY CASE AND CLEARLY INDICATED THROUGH EMAILS (I HAVE ALL THE EVIDENCE) THAT THE ALTERNATOR (BY THEN 2017) WAS NOT AVAILABLE ANYWHERE, TRIANGLE DEALER DEL OESTE WAS INSTALLED A PIECE THAT WAS NOT THE RECALL WHILE THE PIECE WAS AVAILABLE. I MUST CLARIFY THAT THIS SITUATION OCCURRED ON SEPTEMBER 8, 2017 AND I WAS DELIVERED MY BUS ON NOVEMBER 9, 2017. YOU CAN REFER TO CASE #11039953 ASSIGNED BY NHTSA. I AM DEMANDING TO HAVE THE T36 RECALL PART INSTALLED. IT CLEARLY INDICATES IN THE COMMUNICATIONS THAT IT IS A TEMPORARY REMEDY. AND EVEN MORE, I WAS TOLD THAT WHEN THE PART WAS AVAILABLE OR MANUFACTURED THEM (AN FCA OFFICER) WOULD CALL ME TO LET ME KNOW THAT I COULD PASS TO INSTALL THE SAME. I NEVER GOT THE CALL. I NEED THIS CASE HANDLED WITH THE SERIOUSNESS IT DESERVES. RECALL DEALER T59 (WHICH HAS ALREADY BEEN DONE) I EXPLAIN ABOUT THE RECALL PENDING THE T36 (ALTERNATOR) AND I AM NOTIFIED THAT THE ALTERNATOR IS ALREADY INSTALLED.

THE CAR IS DRIVING NORMAL AND SUDDENTLY , THE CAR STERLING WEEL GET HARD, THE BRAKES GET HARD WITHOUT ANT SIGNS , THE CAR SHORTS DOWN IN THE MIDDLE OF THE HIGHTWAY . THIS SITUATION GOT NE KEATING MANU TINES FOR MY LIFE.

ENGINE LIGHT CAME ON. P0520 DEFAULT CODE RE OIL PRESSURE SENSOR/SWITCH. IN RESEARCHING THIS ISSUE, IT APPEARS THAT DESPITE NUMEROUS COMPLAINTS BY OTHERS FOR EXACT SAME ISSUE, NO RECALL BY JEEP. MY MECHANIC ALSO NOTED THIS IS A VERY COMMON ISSUE FOR JEEP. JEEP CUSTOMERS ARE HAVING TO PAY OUT OF POCKET FOR THIS VERY EXPENSIVE REPAIR. JEEP NEEDS TO ISSUE A RECALL AND REIMBURSE FOR THIS REPAIR.

Mileage: 77,000

THE VEHICLE STALLS AND LOSES POWER WHILE DRIVING WITHOUT WARNING (OR WARNING LIGHTS) HAPPENED MULTIPLE TIMES. RESTARTS AFTER 15-20 MINUTES.

Mileage: 15

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BRIAN BEMIS CHRYSLER DODGE JEEP RAM (1825 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-8105), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER CALLED FIAT CHRYSLER AND HAD THE VEHICLER FIXED.*JB

Mileage: 55,000

JUNE 2017 HEARDNOISE LOUD TICKING, LIFTERS, CAM SHAFT, AND ROCKER ARM (GONE BAD)INTERNAL FAILURE.DECEMBER 2018 SAME PROBLEM NOISE, LOUD TICKING IN MOTOR.HEAR WHILE NOT MOVING AND HEAR WHILE MOVING.

Mileage: 86,553

WHILE DRIVING MY CAR IN THE CITY, I EXPERIENCED A SUDDEN ENGINE SHUTDOWN, AND ENTIRELY LOST CONTROL OVER THE CAR (STEERING, BREAKS ETC.) THE CAR WAS TOWED TO CHRYSLER'S CERTIFIED GARAGE, WHERE THE MALFUNCTION WAS IDENTIFIED AS A FAILURE OF THE FUEL PUMP RELAY (THE SAME RELAY WHICH WAS ALREADY BEEN REPLACED, AS PART OF RECALL R09). THE GARAGE ALSO RE-CONFIRMED THAT THIS RELAY HAS BEEN REPLACED UNDER THE RECALL, IN 2015. THE MEANING OF THIS FAILURE DEMONSTRATES THAT PRACTICALLY, REPLACING THE UNIT UNDER RECALL R09 HAS NOT SOLVED THE PROBLEM AND THE RISK IS STILL THERE! I HAVE REPORTED THIS INCIDENT TO FCA IN EUROPE, AND WAS RESPONDED THAT THIS FAILURE "COULD HAPPEN IN 5 YEARS OLD CAR" AND THEREFORE, THERE IS NO SAFETY ISSUE THAT REQUIRES THEM TO WARN OTHER OWNERS. HOWEVER, I HAVE FOUND ON-LINE LOTS OF SIMILAR COMPLAINTS, MOST OF THEM IN THE US, INDICATING THAT THE FAILURE OF THE REPLACED FUEL RELAY IS COMMON, AND THAT FCA DO NOT TAKE RESPONSIBILITY. SEE THE LINK BELOW: HTTP://WWW.CARPROBLEMZOO.COM/JEEP/GRANDCHEROKEE/OTHER-FUEL-SYSTEM-PUMP-PROBLEMS.PHP I WOULD LIKE TO EMPHASIZE THAT R09 (NHTSA SAFETY ISSUED ID #15V115 HTTPS://WWW.NHTSA.GOV/RECALLS?NHTSAID=15V115#RECALLS360) REFERS TO 5 YEARS OLD CARS, AND THE FAILURE THAT I HAVE EXPERIENCE WITH THE SAME REPLACED FUEL RELAY, HAD OCCURRED ONLY 3 YEARS LATER, AND THEREFORE, FCA RESPONSE IS IRRATIONAL AND WRONG. SINCE THE EVENT I AVOID DRIVING THIS CAR WITH MY FAMILY NOR DO I LET MY CHILDREN DRIVE IT. I SIMPLY DON'T TRUST THE CAR ANYMORE. PLEASE BE ADVISED THAT I LIVE IN ISRAEL AND HAVE AN OFFICE IN FLORIDA. I HAD TO ENTER MY FL ADDRESS AS THERE IS NO POSSIBILITY FOR AN INTERNATIONAL ADDRESS. MY INTERNATIONAL PHONE NUMBER IS: +972544888755

Mileage: 81,000

WHILE DRIVING, FUEL PUMP QUIT WORKING. AFTER STOPPING, CAR WOULD NOT START.

Mileage: 81,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO START AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE REVVING NOISES, BUT THE VEHICLE WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO SALERNO DUANE CHRYSLER DODGE JEEP RAM OF SUMMIT (267 BROAD ST, SUMMIT, NJ 07901, (908) 277-6700) WHERE THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,600.

Mileage: 47,600

ETANT ABSENT PENDANT PLUSIEURS MOIS ET LAISSANT AINSI MON VHICULE IMMOBILIS, J'AI SOUVENT DES PROBLMES DE BATTERIE MON RETOUR, POUR REMDIER CELA J'AI ACHET DBUT JUILLET 1 APPAREIL DE MAINTENANCE DE BATTERIE SPCIALEMENT PRVU POUR CE GENRE DE SITUATION;JE SUIS PARTI DE CHEZ MOI LE DIMANCHE 8 JUILLET ET J'AI POS L'APPAREIL EN FIN DE MATINE SUR LA VOITURE STATIONNE DANS LE GARAGE. MON BEAU-FRRE A VERIFI PLUSIEURS FOIS L'TAT DE L'APPAREIL GENIUS SUR LA JEEP, JUSQU'AU MERCREDI 11 JUILLET DANS L'APRS-MIDI, AUCUN SIGNE DE D'ANOMALIE CONSTAT LORS DE CES VISITES. IL N'EST PAS RETOURN JUSQU'AU 17 JUILLET DANS L'APRS-MIDI, MOMENT O IL A DCOUVERT LA VOITURE COMPLTEMENT BRULE SUR LA PARTIE AVANT MOTEUR, CAPOT JUSQU'AU PARE-BRISE, MAIS TOUT TAIT DJ FROID.

Mileage: 58,500

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHILE TURNING INTO A PARKING LOT, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT NOTICED LIGHT SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO CABRERA AUTO (CARR #2KM 82.2 SALIDA EXPRESO HATILLO, PR 2, 006,14, PR, (787) 333-8410), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

I WAS DRIVING MY JEEP GRAND CHEROKEE ON THE STREET, TURNING THE CORNER AT AN INTERSECTION, THE ENGINE LOST ALL POWER, TURNED OFF, AND I LOST CONTROL OF THE POWER STEERING AND VEHICLE IN GENERAL. I ALMOST HIT A PEDESTRIAN THAT WAS WALKING ON THE SIDEWALK. THIS WAS A CITY STREET, THE VEHICLE WAS IN MOTION, AND I WAS TURNING LEFT. I HAVE CALLED THE JEEP DEALERSHIP REPEATEDLY TELLING THEM ABOUT THIS SYMPTOM OF MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE VEHICLE NOT STARTING WHEN TRY TO TURN IT ON, THE ENGINE WILL TURN OVER REPEATEDLY BUT NOT FIRE UP. AFTER SEVERAL ATTEMPTS, IT SOMETIMES WILL START. IT IS AN INTERMITTENT ISSUE. OTHER TIMES I NEED TO CALL A TOW TRUCK. I FEEL THIS IS DIRECTLY RELATED TO RECALL R09, EVEN THOUGH THIS RECALL WAS PERFORMED ON MY VEHICLE, THESE ARE THE SAME SYMPTOMS DESCRIBED, SO I THINK THE PROBLEM IS BACK EVEN AFTER THE RECALL. IT IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY CHRYSLER/JEEP. I HAVE CONTACTED THE DEALERSHIP AT RIVER OAKS JEEP/CHRYSLER ON 4807 KIRBY DRIVE IN HOUSTON TX, 77098, AND PAID FOR A DIAGNOSTIC. THEY INITIALLY WERE NOT ABLE TO IDENTIFY THE PROBLEM. AFTER A COUPLE DAYS THEY SAID THE FUEL PUMP WAS NOT HOLDING PRESSURE AND WOULD COST $2000 TO REPLACE. I CAN NOT AFFORD THAT RIGHT NOW, AND I DECLINED REPAIRS. I CALLED THE HEADQUARTERS FOR CHRYSLER/JEEP DEALERSHIP AND ASKED FOR THEM TO PAY FOR THE REPAIRS AS THIS IS A SAFETY ISSUE AND A MALFUNCTIONING PART RELATED TO A RECALL, AND THEY REFUSED. THIS IS DOCUMENTED UNDER CASE #34923344. I FEEL CHRYSLER JEEP SHOULD EITHER REPLACE MY FUEL PUMP RELAY AGAIN, EVEN AFTER IT WAS ALREADY DONE ONCE UNDER RECALL R09, OR THEY SHOULD PAY TO REPLACE THE ENTIRE FUEL PUMP, AS THEY ARE NOT ABLE TO DIAGNOSE THE SOURCE OF THE PROBLEM WITH 100% CERTAINTY. THIS IS A SAFETY ISSUE RELATED TO THE ENGINEERING OF THEIR VEHICLES.

Mileage: 90,000

2013 JEEP GRAND CHEROKEE HEMI ENGINE SUFFERED FROM A FAULTY TAPPET ROLLER ON THE MDS LIFTER. PART FAILED AT 89000 MILES CAUSING ENGINE ISSUE AND THE NEED FOR REPLACEMENT. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS ENGINE GOING BACK TO 2011. JEEP DID NOTHING TO RECTIFY THIS PROBLEM.

Mileage: 89,000

THE VEHICLE CONTINUES TO DIE WITHIN SECONDS WHEN THE START ENGINE BUTTON IS INITIALLY PUSHED. FREQUENTLY HAVE TO TO PUSH ENGINE START BUTTON AGAIN W/O PRESSING BRAKE TO TURN POWER COMPLETELY OFF, THEN PUSH ENGINE START BUTTON AGAIN W/BRAKE TO OBTAIN FULL POWER OF VEHICLE. THIS PROBLEM HAS BEEN REPORTED TO JEEP ON SEVERAL OCCASIONS AND HAS OCCURRED FOR A COUPLE OF YEARS. I HAVE COMPLETED ALL RECALLS ON FILE HOPING THIS PROBLEM WOULD BE ADDRESSED. HOWEVER, IT APPEARS TO BE WORSENING THIS SUMMER, WHERE ALMOST DAILY I HAVE TO ATTEMPT TO RESTART MY CAR TO GAIN FULL POWER.

INTERMITTENTLY, VEHICLE WILL TAKE A LONG TIME TO START USING THE PUSH-TO-START BUTTON. SOMETIMES THE ENGINE WILL STALL SECONDS AFTER THE LONG START HAPPENS, AFTER ENOUGH TIME TO GO INTO DRIVE/REVERSE FROM BEING STATIONARY. THIS HAS BEEN DANGEROUS AS THE VEHICLE IS MOVING (PULLING INTO TRAFFIC FROM PARKING SPOT, CITY STREET) WHEN THE ENGINE STALLS. AT THAT TIME THE ONLY WAY TO RESTART IS TO RE-CYCLE THE PUSH-TO-START BUTTON THROUGH THE OFF/ACCESSORY/ON. TYPICALLY AFTER THE STALL THE VEHICLE WILL START RIGHT UP. VEHICLE HAS HAD THE TIPM RECALL (#15V-115) PERFORMED.

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE LEAVING THE DRIVEWAY, THE VEHICLE HESITATED AS THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE APPROXIMATELY HALF A MILE FROM HER RESIDENCE BEFORE THE VEHICLE STALLED AGAIN. THE CONTACT HAD THE VEHICLE TOWED TO A TOW LOT AND CALLED JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM AT (909) 667-2586 (620 AUTO CENTER DR., CLAREMONT, CA 91711). THE CONTACT WAS INFORMED THAT AN APPOINTMENT COULD NOT BE SCHEDULED FOR AT LEAST ANOTHER MONTH FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE STARTING THE VEHICLE, IT STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART WHEN THE BRAKE PEDAL WAS APPLIED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

2013 JEEP GRAND CHEROKEE WITH A 3.6 LITRE PENTASTAR V6 ENGINE AND 56,500 MILES DID NOT PRODUCE HEAT FROM THE VENTS AND OVERHEATED.THE VEHICLE WAS TOWED TO SEAVIEW JEEP IN OCEAN NEW JERSEY.THE FIRST TWO TIMES THE VEHICLE WAS TOWED TO THE DEALERS SERVICE DEPARTMENT IT WAS RETURNED TO ME AND THE SERVICE REP STATED THAT THE OVERHEATING ISSUE COULD NOT BE REPLICATED. AFTER RESEARCHING THE ISSUE MYSELF AND THE ENGINE OVERHEATING A THIRD TIME I ASKED THE SERVICE MANAGER IF THE ENGINE COULD BE HAVING AN ISSUE WITH EXHAUST GASES ENTERING THE COOLING SYSTEM AND CAUSING THE ENGINE TO OVERHEAT AND IF THIS WAS CHECKED IN THE PREVIOUS TROUBLESHOOTING OF THE VEHICLE. THE MANAGER REPLIED THAT A BLOCK TEST WAS NOT DONE AND TO RETURN THE VEHICLE SO THE TEST COULD BE PERFORMED. THE VEHICLE WAS KEPT AT THE DEALERSHIP AFTER THE SECOND TIME IT WAS TOWED THERE FROM 12/22/17 - 1/16/18 AND RETURNED TO ME AFTER THEY CLAIMED THAT THEY FLUSHED AND FILLED THE COOLING SYSTEM AND RAN THE VEHICLE FOR SEVERAL DAYS WITHOUT IT OVERHEATING OR LOSING HEAT. THE MANAGER DID ADMIT THAT THERE WAS A WATER SWOOSHING SOUND COMING FROM BEHIND THE DASH THAT WAS UNUSUAL AND CLAIMED THERE WAS AIR POCKETS THAT THEY REMOVED WHEN THEY BLED THE AIR FROM THE SYSTEM. AFTER THE VEHICLE WAS RETURNED TO ME ON 1/16/18 IT WAS DRIVEN ON 1/17/18 BY MY WIFE AND THE NO HEAT/OVERHEATING ISSUE RETURNED AGAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR THE THIRD TIME AND THE BLOCK TEST WAS PERFORMED.THE SERVICE MANAGER REPORTED TO ME THAT THE ENGINE HAD A CRACKED LEFT CYLINDER HEAD AND QUOTED ME A $2600 REPAIR COST. I CALLED CHRYSLER JEEP CUSTOMER CARE AT 877-426-5337 TO FILE A COMPLAINT AND A REDUCED RATE FOR REPAIRS WAS NEGOTIATED DOWN TO $500 WITH A CASE #33267278. I DON'T BELEIVE I SHOULD BE LIABLE DUE TO THE MANUFACTURES DEFECTIVE CYLINDER HEAD. THE CRACKED CYLINDER HEAD HAS BEEN REPORTED ON NUMEROUS 3.6 PENTASTAR ENGINES.

Mileage: 56,200

WHEN DRIVING THE VEHICLE EVERY SINGLE THING TURNED ON. WINDSHEILD WIPERS, EVERY LIGHT ON THE DASH BOARD LIGHT UP LIKE A CHRISTMAS TREE, ENGINE STARTED TO REV UP, THE DASH BOARD WAS GOING UP AND DOWN WITH THE SPEED. EVERYTHING WAS GOING AND IT WAS STRANGE.

Mileage: 32,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND THE ENGINE WAS ABLE TO RESTART AFTER FIVE MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LITHIA BRYAN CHRYSLER JEEP DODGE, 301 N. EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

Mileage: 49,000

MULTIPLE EPISODES OF EXTENDED CRANK WITHOUT START. ALSO SEVERAL EPISODES OF STALLING WITHOUT WARNING WHILE DRIVING - 1X IN DRIVE BUT ANOTHER TIME ON HIGHWAY AT NIGHT IN TRAFFIC. ALL EPISODES HAVE HAPPENED IN 2017 STARING AUGUST THROUGH 'NOW'. CAR HAS BEEN TO DEALER SERVICE 4 X WITHOUT RESOLUTION. CURRENTLY WITH DEALER BEING OPERATED WITH A "FLIGHT RECORDER" AS THEY DID EXPERIENCE PROBLEM BUT COULDN'T IDENTIFY THE MECHANICAL SOURCE - THEY CONTACTED "CHRYSLER" FOR ADVICE. I'M LUCKY, I'M DRIVING A LOANER FOR 3 WEEKS NOW FROM MY DEALERSHIP.

Mileage: 70,000

NHTSA RECALL #17V-435. ALTERNATOR NEEDS CHECKED TO MAKE SURE NO FAILED DIODES. I RECEIVED A RECALL NOTICE 6 MONTHS AGO OR SO AND I KEEP GETTING TOLD THERE ARE NO PARTS AVAILABLE. HOW IS THIS POSSIBLE CONSIDERING PER THE RECALL, IT COULD CAUSE A FIRE?

CONSTANT P06DD CODE. CODE WILL SHOW UP DAILY AFTER BEING CLEARED. HAS BEEN OCCURRING ON A REGULAR BASIS FOR 2 MONTHS PLUS. DEALERSHIP HAS NO HELP IN FIXING THE ISSUE.

Mileage: 74,000

THE TIPM FAILED ON THE VEHICLE WHILE DRIVING DOWN THE ROAD BRINGING THE VEHICLE TO A SUDDEN STOP. ALL FUNCTIONS IN THE CAR WERE HALTED. THIS RESULTED IN STRANDING MY TEENAGE DAUGHTER IN THE MIDDLE OF A BUSY ROAD IN A VERY DANGEROUS SITUATION. AFTER BEING TOWED TO THE DEALERSHIP THEY INFORMED ME THAT IT WOULD COST ME $1349.36 TO REPLACE THE FAULTY TIPM. NUMEROUS RESEARCH INTO THIS PROBLEM REVEALS MANY SIMILAR PROBLEMS WITH THE TIPM FROM JEEP WHICH COULD LIKELY TO RESULT IN SERIOUS SAFETY RELATED PROBLEMS NOT TO MENTION VERY COSTLY REPAIRS. THIS PROBLEM SHOULD BE ADDRESSED FURTHER.

Mileage: 68,000

AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.

Mileage: 36,300

MY CAR IS CURRENTLY AT 76K MILES. SINCE AROUND 20K MILES, MY CAR HAS HAD ISSUES WITH STARTING THAT HAPPENS INTERMITTENTLY, SLOW/NO RESPONSE FROM PUSH BUTTON START, SLOW/NO RESPONSE WITH SMART ENTRY SYSTEM WHEN LOCKING/UNLOCKING DOORS. ALL OF THESE ISSUES ARE VERY INTERMITTENT. TO GO INTO MORE DETAIL ABOUT THE STARTING ISSUE, THE CAR WOULD START COMPLETELY, BUT THEN SHORTLY AFTER THE RPM WOULD DROP TO 0 AND THE ELECTRICAL COMPONENTS WOULD STAY ON. WHEN TRYING TO PUSH THE START BUTTON AGAIN, IT WOULD TRY TO CRANK FOR 15 SECONDS. IT'S NECESSARY TO COMPLETELY POWER OFF THE CAR TO PROPERLY START THE CAR. SOMETIMES THE ISSUE PRESENTS ITSELF IMMEDIATELY AFTER. THESE ISSUES HAPPEN WITH BOTH KEY FOBS EVEN AFTER SWITCHING TO FRESH BATTERIES. I'VE TAKEN IT TO JEEP DEALERSHIP 4-5 TIMES WITH NO RESOLUTION. THEY HAVE REPLACED THE FUEL PUMP RELAY TWICE FOR ATTEMPT TO RESOLVE STARTING ISSUE. THEY WERE NEVER ABLE TO DUPLICATE OR NO CODES WOULD PRESENT THEMSELVES. I HAVE STRONG SUSPICION OF THE TIPM (TOTALLY INTEGRATED POWER MODULE) FAILING, WHICH IS APPROXIMATELY $1200 TO REPLACE. EVEN THOUGH I HAVE THE EXTENDED WARRANTY, JEEP WILL NOT REPLACE UNTIL DUPLICATED. I EVEN LEFT THE CAR AT JEEP FOR A WEEK ONE OF THOSE VISITS. THE ISSUES HAPPEN ALMOST EVERY OTHER DAY OR ON A VERY BAD WEEK, EVERY DAY THE CAR IS USED. JEEP CUSTOMER SERVICE IS VERY POOR AND I'VE BEEN STUCK WITH THIS ISSUE FOR WAY TOO LONG. THE STARTING ISSUE EVEN HAPPENED TODAY, TWICE.

Mileage: 20,000

CHECK LIGHT CONTINUOUSLY COMES ON EVEN AFTER BEING CLEARED AND THE JEEP TECHNICIAN TOLD ME THAT IT FAULTY SENSOR. THE OIL PRESSURE SENSOR WHICH IS A $30-40 BUT WOULD COST OVER $550 TO REPAIR IT. THE TECHNICIAN EVEN SAID THIS A PROBLEM THAT HAPPENS ALL THE TIME. THIS IS VERY CONCERNING TO ME AND MY FAMILY BECAUSE WE HAVE HAD ALREADY 5 SERIOUS RECALLS PLUS A SOFTWARE UPDATE. THIS VEHICLE ISN'T SAFE AND CONSUMERS ARE FORKING THE BILL TO PAY FOR THESE POORLY BUILT JEEP VEHICLES. I ALSO SEE MORE RECALLS ARE COMING IN THE FUTURE AND HOW IS THE NHTSA PROTECTING US CONSUMERS FROM THESE CAR COMPANIES WHO MAKE AND BUILD POOR VEHICLES. THIS VEHICLE RANDOMLY VIBRATES VIOLENTLY AND SOMETIMES DOESN'T SHIFT PROPERLY INTO GEAR.

Mileage: 97,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED TO SMOKE FROM THE UNDERNEATH THE HOOD AND THE INSIDE OF THE VEHICLE WAS QUICKLY FILLED WITH SMOKE. THE CONTACT STATED THAT THERE WAS NO WARNING. THE VEHICLE LOST ALL POWER AND SHUT DOWN COMPLETELY AND WAS LEFT AT THE INTERSECTION. THE CONTACT STATED THAT THE SMOKE SUBSIDED AND THE VEHICLE WAS TOWED BY A TOW TRUCK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE VEHICLE FAILED TO BE INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOLD THE DEALER NOT TO TOUCH THE VEHICLE UNTIL A JEEP SPECIALIST INVESTIGATED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS LEFT AT THE DEALER'S BUT NO ONE CONTACTED HIM. THE FAILURE MILEAGE WAS 80,000. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE LEVER ON THE INSTRUMENT PANEL WAS HIGH FOR THE WATER PUMP. THE WARNING LIGHT KEPT RANDOMLY ILLUMINATING. THE DEALER WAS NOTIFIED OF THE FAILURE, SCHEDULED AN APPOINTMENT, AND LATER STATED THAT THE PART WAS ON BACK ORDER. THERE WERE 1,700 PARTS THAT WERE NOT RECEIVED SO THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER FOR MONTHS AND WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I AM AFRAID TO DRIVE MY VEHICLE. THE FIRST ISSUE HAPPENED A FEW MONTHS AGO, THE CAR REFUSED TO START AND HAD TO BE TOWED TO THE DEALERSHIP TO GET FIXED. THERE WAS AN ELECTRICAL FAULT, AND COULD HAVE HAPPENED AT ANY POINT. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 10TH. THE VEHICLE HESITATES BEFORE MOVING FORWARD WHEN I STEP ON THE GAS, THEN SOMETHING ENGAGES AND IT JUMPS FORWARD. SOMETIMES IT COMES TO A STOP BEFORE IT RAPIDLY ACCELERATES. THE JEEP HAS BEEN AT ATLANTIC JEEP FOR ALMOST FOUR WEEKS AND THE DEALER HAS NOT BEEN FORTHCOMING IN EXPLAINING WHAT IS GOING ON. THEY CAN'T SEEM TO FIGURE IT OUT THEMSELVES AND I AM IN FEAR OF DRIVING THIS CAR IN THE FUTURE IF THE SAME PROBLEMS OCCUR. THERE SEEMS TO BE A BIG RISK OF HAVING A CRASH WITH THE ISSUES DESCRIBED ABOVE. THIS HAPPENED ON HIGHWAYS, STREETS, SLOW OR FAST DIDN'T SEEM TO HAVE AN AFFECT. THIS HAS BEEN A MAJOR ISSUE, AND IS VERY SCARY FOR ME AS A DRIVER.

Mileage: 17,000

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE POWER STEERING BELT WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING BELT WAS REPLACED. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE ENGINE AND ALL SYSTEMS STOP; TURN OFF WITHOUT NOTICE. ACTUALLY NOT A STALL, BUT ALL POWER CEASES TO WORK ABRUPTLY. THE CAR THEN MUST BE STOPPED FULLY TO ALLOW A RESTART. WITHOUT POWER STEERING OR BRAKES THE CAR IS IMMEDIATELY SUBJECT TO A REAR END COLLISION. IT HAS ALWAYS OCCURRED AT SPEEDS AROUND 15 TO 20 MPH, AND NORMALLY WHEN SLOWING. JEEP DEALERS HAVE BEEN UNABLE TO FIX THE PROBLEM AND, OF COURSE I CANNOT DUPLICATE FOR THEM AS IT OCCURS WITHOUT NOTICE PERIODICALLY. JEEP RECENTLY, FINALLY ISSUED A RECALL FOR A FIX BUT THE PROBLEM CONTINUES EVEN AFTER THEIR "FIX". THE CAR DOES HAVE AN AFTERMARKET SUPPLEMENTAL BRAKING SYSTEM TO ALLOW TOWING BY AN RV. THAT HAS BEEN DISCONNECTED AS A POSSIBLE CAUSE, BUT THE STALLS HAVE CONTINUED. I CAN'T DRIVE THE CAR NOR WILL I ALLOW MY FAMILY TO DO SO.

Mileage: 300

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE ENGINE, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE HAD RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

THE FIRST INCIDENT HAPPENED AT THE END OF APRIL. WHILE DRIVING, AFTER CROSSING A BUSY STREET, I SUDDENLY LOST POWER AND ENGINE RESPONSE. AFTER HAVING IT TOWED TO THE NEAREST REPAIR SHOP, I HAD TO HAVE THE FUEL PUMP AND SENDER REPLACED. THIS IS WHEN I WAS MADE AWARE THERE IS A FUEL KIT RELAY RECALL. NOW, BARELY 4 WEEKS LATER, THIS EXACT SAME THING HAS HAPPENED AGAIN. WITH APPARENTLY NO REMEDY TO THE RECALL YET, I AM NOW LEFT PAYING FOR THE SAME EXACT REPAIRS I JUST HAD DONE LESS THAN 150 MILES AGO. THIS TIME IT HAPPENED AFTER CROSSING INTO ANOTHER STATE, ABOUT 45 MINUTES FROM HOME. THE TIME, COST AND HASSLE OF ALL THIS HAS BEEN COMPLETELY UNACCEPTABLE. LUCKILY, I WAS ABLE TO GET OUT OF THE WAY OF MAJOR TRAFFIC...LUCKILY!

Mileage: 8,000

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

Mileage: 14,744

DRIVING TO WORK IN STOP AND GO TRAFFIC. VEHICLE STARTED TO SOUND EXTREMELY LOUD AND ACCELERATION WAS SLUGGISH. TRAFFIC OPENED UP AND FROM 20 MPH INCREASING TO 51 MPH NOTICED (AND HEARD) THE RPM WAS AT 6. CONTINUED TO DRIVE AND THE RPM NEARED 7 (THE RED ZONE) AS I CONTINUED TO ACCELERATE. PUT ON THE HAZARDS, PULLED TO THE SHOULDER AND TURNED THE VEHICLE OFF. SAT FOR ABOUT 2 MINUTES AND RESTARTED. EVERYTHING RETURNED TO NORMAL AND MADE IT TO WORK WITHOUT FURTHER INCIDENT. IT SEEMS THAT THE VEHICLE WAS STUCK IN FIRST OR SECOND GEAR. *TR

Mileage: 38,000

AFTER DRIVING TO WORK 29 MILES WHILE WAITING FOR DAY SHIFT TO GET OUT SO I CAN GET A PARKING SPOT WHILE IN PARK WITH THE ENGINE RUNNING FOR AROUND 15 MINUTES I THEN PUT IT IN DRIVE WITH MY FOOT PRESSED VERY HARD ON THE BRAKE PEDAL THE ENGINE REVS UP TO A VERY HIGH RPMS AND MY JEEP MOVES FORWARD EVEN THOUGH I HAVE ALL MY PRESSURE ON THE BRAKE AND I AM A MALE AT 210 POUNDS. THIS HAS HAPPENED OVER A DOZEN TIMES SINCE I HAVE OWNED THIS VEHICLE. I BOUGHT THIS VEHICLE BRAND NEW AND THE DEALER I BOUGHT IT FROM SAYS THEY CAN NOT FIND ANYTHING WRONG. IT IS GOING BACK TO THE DEALER MONDAY 2/23/2015 AGAIN FOR THIS PROBLEM AND TO REPLACE A SHOCK. THE LAST TIME THEY SAID ALL THEY COULD FIND WAS THAT THE TRANY FLUID WAS LOW NOT SURE WHAT THAT HAS TO DO WITH MY PROBLEM. ANYWAY I REALLY LOVE MY JEEP HOWEVER THIS IS A VERY DANGERS PROBLEM. I WORK AT CHRYSLER SECOND SHIFT AND WHEN DAY SHIFT LETS OUT THERE ARE OVER 100 WORKERS LEAVING AND IF MY FOOT WAS NOT PRESSED FIRMLY ON THE BRAKE I COULD HAVE HIT ONE OF THEM. I HAVE THE 5.7 HEMMI ENGINE AND PERSONALLY I THINK IT IS A COMPUTER ISSUE HOWEVER I AM NOT A MECHANIC SO LIKE I SAY THAT'S JUST MY PERSONAL THINKING. THE VEHICLE MILEAGE I GAVE YOU IS A CLOSE GUESS I AM NOT ABLE TO GET THE EXACT MILEAGE AT THE TIME I AM SENDING THIS TO YOU. SHOULD BE GIVE OR TAKE AROUND 100 MILES. I CAN GO A MONTH OR WHAT EVER WITH NO PROBLEM THEN BAM IT HAPPENS. MY PHONE NUMBER IS [XXX ]FEEL FREE TO CALL ME IF YOU HAVE ANY QUESTIONS. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 22,000

THE WATER PUMP AND RADIATOR HAVE GONE BAD, ALSO THE DRIVING LIGHTS AND THE FOG LIGHTS KEEP BURNING OUT. THERE SEEMS TO BE A MECHANICAL PROBLEM. THIS HAS COST ME APPROX. $2000.00 IN REPAIR COST. I HAVE NOTICED ON THE ROAD OTHER VEHICLES LIKE MINE THAT HAVE THERE LIGHTS BURNED OUT. ALSO MY REPAIR SHOP INFORMED ME THAT HE SEES QUIT A FEW CRACKED RADIATORS. *TR

Mileage: 59,000

I HAVE A 2013 JEEP GRAND CHEROKEE, I HAVE TAKEN MY CAR TO THE DEALERSHIP TWICE NOW FOR THE ENGINE STALLING AS I CLIMB A HILL AND FOR IT KICKING INTO GEAR WHEN SITTING STILL WITH MY FOOT STILL ON THE BRAKE. THE CAR JERKS EXTREMELY HARD TO THE POINT WHERE YOU THINK YOU HAVE BEEN HIT BY ANOTHER CAR. IT ALSO DOES THIS WHEN SWITCHING BETWEEN THE FIRST 3 GEARS. THE FIRST TIME I TOOK IT IN, THE DEALERSHIP TOLD ME THEY HAD TO ADJUST THE COMPUTER ON THE ENGINE. THIS DID NOT WORK AS I AM STILL EXPERIENCING THE SAME ISSUE. I ALSO HAVE NOTICED A DECREASE IN MY MILEAGE PER GALLON. I WAS GETTING 14 AND AM NOW GETTING 9 MILES PER GALLON. MY OUTLET BUTTONS ARE ALL STICKING ON MY DASHBOARD AND ARE HARD TO THE TOUCH TO TURN ON. WHEN TRYING TO TURN ON ONE BUTTON, ALL BUTTONS LIGHT UP. IE..PARKING ASSISTANCE, SKID CONTROL, ETC. MY HEADLIGHTS ALSO WOULD NOT TURN ON WHEN DRIVING. THE ONLY LIGHTS THAT WORKED WERE THE HIGH BEAMS. THIS HAS HAPPENED TO ME THREE TIMES WHILE DRIVING. THE DEALERSHIP STATES THAT THEY CAN NOT REPLICATE THE ISSUE. *TR

Mileage: 21,000

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH WAS SUPPOSEDLY REPLACED. WHEN ASKED ABOUT THE TIPM I WAS TOLD THAT THEY HAVE TO BEGIN DIAGNOSIS STARTING WITH OTHER PARTS. *TR

Mileage: 23,000

IN ABOUT ONE OF EVERY THIRTY STARTS, THE ENGINE DIES QUICKLY EVEN THOUGH THE DASH STILL SAYS "RUN". I HAVE TAKEN IT TO THE JEEP DEALER ABOUT 4 TIMES, BUT THEY HAVE NO FIX & I AM AFRAID IT WILL HAPPEN WHILE THE JEEP IS MOVING. *TR

Mileage: 13,000

MY PROBLEM HAS PERSISTED SINCE I PURCHASED THE VEHICLE IN NOVEMBER OF 2012. I HIT THE IGNITION SWITCH AND THE CAR STARTS AND THEN DIES. I TRY TO HIT THE BUTTON AGAIN AND IT JUST CRANKS AND CRANKS AND WON'T START. THE ONLY WAY TO GET IT TO TURN ON IS TO CYCLE ON AND OFF THE IGNITION SWITCH AND TRY IT AGAIN. I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID UNLESS THEY CAN RECREATE THE ISSUE THEY CAN'T IDENTIFY THE PROBLEM, AND ALSO CLAIMED THEY DID RESEARCH AND COULDN'T COME UP WITH ANY SIMILAR COMPLAINTS AND SENT ME HOME. I DID ABOUT FIVE MINUTES WORTH OF ONLINE RESEARCH AND FOUND THE TIPM ISSUE ALONG WITH COUNTLESS COMPLAINS ABOUT IGNITION SWITCH ISSUES. I CALLED THE DEALERSHIP AND REPORTED MY FINDINGS. THEY WERE FAMILIAR WITH THE TIPM ISSUE, BUT SAID THEY CAN'T JUST REPLACE A PART UNLESS IT CAN BE PROVED THAT IS THE ISSUE. *TR

Mileage: 250

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN THE MIDDLE OF THE ROAD. IT'S GOING TO THE SHOP AGAIN MONDAY TO ADDRESS THE ISSUE FOR THE SECOND TIME. MAKES THE 5TH TIME THE CAR HAS BEEN IN THE SHOP FOR VARIOUS ISSUES SINCE I'VE HAD IT LESS THAN 15 MONTHS. *JS

Mileage: 35,000

WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TOLD TO TAKE IT BACK TO THE SERVICE DEPT. THEY SAID NOTHING COULD BE DONE AT THAT TIME. I TOOK IT BACK THE NEXT WEEK AND THE SERVICE MANAGER WAS NOT AVAILABLE. *TR

Mileage: 8,170

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OVERNIGHT AND WHEN HE RETURNED IN THE MORNING, THE ENGINE WAS INDEPENDENTLY STARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,227.

Mileage: 3,227

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AN UNKNOWN SUBSTANCE WAS EMITTED FROM THE VENTILATION SYSTEM. AS A RESULT, THE CONTACT EXPERIENCED BURNS TO THE HANDS, A FOUL TASTE OF METAL, AND AN INEBRIATED SENSATION. THE CONTACT WAS HOSPITALIZED HOWEVER, THEY WERE UNABLE TO DETERMINE THE EXACT SUBSTANCE THAT CAUSED THE SYMPTOMS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONFIRMED THAT THE RADIATOR WAS EMITTING A SUBSTANCE THROUGH THE VENTILATION SYSTEM. THE ACTUAL SUBSTANCE THAT CAUSED THE INJURY TO THE CONTACT WAS UNKNOWN. THE DEALER REPLACED THE RADIATOR, HOSES, THERMOSTAT, COOLING FLUID, AND FILTERS IN THE ENGINE COOLING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A NEW VEHICLE. THE FAILURE MILEAGE WAS 306. THE CURRENT MILEAGE WAS 1,300.

Mileage: 306

WHEN PULLING AWAY FROM A STOP LIGHT, THE ENGINE STARTED REVVING VERY QUICKLY (TACHOMETER REGISTERED APPROX.5 RPMS) BUT THE VEHICLE HAD ABSOLUTELY NO ACCELERATION OR SPEED. NO ENGINE LIGHT CAME ON, NO WARNINGS WERE EVIDENT. I PULLED INTO THE PARKING LOT @ WORK TRAVELING AT APPROX. 20MPH DESPITE HEARING THE ENGINE REVVING VERY LOUDLY. WHEN I LIFTED MY FOOT OFF THE ACCELERATOR, THE SPEED DECREASED UNUSUALLY FAST. THE DEALER WAS ABLE TO FIT ME IN THAT AFTERNOON. THE PROBLEM DID NOT OCCUR 8 HRS LATER ON THE WAY TO THE DEALER. SERVICE DEPARTMENT STATED "WE DROVE THE CAR FOR SEVERAL MILES, HOOKED IT UP TO THE COMPUTER. THERE WERE NO "CODES" AND WE COULD NOT REPLICATE THE PROBLEM." THE SERVICE GUY SUGGESTED I BRING IT BACK IF IT HAPPENS AGAIN. I TAKE THE XWAY TO WORK AND BACK SO IT WILL TOTALLY SUCK IF IT HAPPENS AGAIN. *TR

Mileage: 5,000

LOST ALL POWER WHILE DRIVING ON HIGHWAY ON FRIDAY OF MEMORIAL DAY WEEKEND. LOST BRAKES AND STEERING TOO. LUCKILY WAS ABLE TO COAST TO A STOP ON THE SHOULDER. TRIED TO RESTART MULTIPLE TIMES, AND STARTER JUST WHIRRED OVER AND OVER AND OVER. I COULDN'T EVEN DO ANYTHING TO STOP IT FROM ATTEMPTING TO START. IT WOULD ULTIMATELY GIVE UP. ROADSIDE ASSISTANCE SENT A TOW. THE NEXT DAY AT THE DEALERSHIP IT STARTED, BUT IT'S STILL THERE FOR THE LONG HOLIDAY WEEKEND. LUCKILY I WASN'T TOWING MY TRAVEL TRAILER. I'M AFRAID TO DRIVE IT AS I'VE READ OF MANY INSTANCES SIMILAR TO THIS RECURRING MANY TIMES. *TR

Mileage: 1,200

JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT ALMOST 7000. THE JEEP KEPT ON WANTING TO GO FAST. I PUT IT IN NEUTRAL AND IT SHIFTED HARD INTO NEUTRAL. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON AND STAYED RED UNTIL I PULLED OVER AND SHUT THE CAR OFF. IT DOESN'T EVEN HAVE 1500 MILES YET! THIS IS THE THIRD TIME THIS HAS HAPPENED. I SHOULD HAVE BOUGHT A HONDA PILOT. I TRULY REGRET HAVING BOUGHT THIS PIECE OF S...! NOW I'M STUCK WITH IT FOR THE NEXT 5 YEARS. *TR

Mileage: 1,247