2013 JEEP GRAND CHEROKEE Unknown Or Other Problems

Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and i keep moving

There are several recalls on jeeps catalytic converter. I keep having on going issues with my grand jeep cherokee 2013. This vehicle should also have a recall like the others. This isn't cheap to fix. Can someone please help me with this on going issue with the catalytic converter. Engine light keeps coming on with the same code PO430.

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the Totally Integrated Power Module (TIPM)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [XXX], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known TIPM-related failures. Despite this, the authorized dealership (Madison Chrysler Dodge Jeep RAM) has refused to test the TIPM, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: Water pump, thermostat, and oil pressure unit replaced (Feb 2024) Rack and pinion, control arm, wheel hub replaced (Jul 2024) Rear brake caliper seized (Aug 2024) Radiator failure (Apr 2025) The vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with Stellantis (Case [XXX]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the NHTSA investigate potential TIPM-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my 2013 JEEP Grand Cherokee on [XXX] the passenger side front headrest deployed with no warning. There was a passenger in the seat at the time of the deployment. My local Jeep dealership stated the headrest wasn't covered by warranty even though an extended warranty letter was sent that there was a known issue with the headrest. There are NO warning lamps, messages or other symptoms of the problem prior to the failure. Once the headrest deploys it CAN'T be reset. The local JEEP dealership is unable to inspect or repair UNTIL the headrest deploys. The driver side headrest MAY STILL DEPLOY. This issue can cause an accident, injury, or worse. I had to pay for a repair of a known issue that I could take no preventive action. A call to Chrysler resulted in no resolution or reimbursement of $1,250.23 I paid. I have the deployed headrest. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The axles are all simultaneously rotting to dust. Manufacturer should’ve included grease and a cap.. no reason all 4 of my tires should be in the verge of falling off. A bit of a safety concern id say. Could’ve been easily prevented. Had a mechanic of 50 years tell me he’s never seen axles in such bad condition. I can’t even replace them myself due to the amount of rust that has replaced the bolts. No where else on the jeep has that much rust. From the hour of research I put in, I learned it’s an extremely common issue with the jeeps and in fact the 2017s were recalled for a similar issue. Seems like the 2013s should’ve been included.

My vehicle while I am driving completely stalls on me and I have to wait at least 45 minutes to turn my vehicle on. In 2001 Jeep was forced to do a recall however the situation is still the same with the jeeps stalling. This is a situation that can be life threatening when on a highway if an accident occurs.

The radio cuts in and out. Many people I hear are having this problem with jeep grand Cherokee radio not working.Its the factory radio

I don't know if the headrest is part of the airbag deployment system or it's own entity. It is available for inspection. I was pulling into my driveway when the front passenger headrest exploded/deployed. I had just dropped my sister, who had been sitting there, and would have been injured by the force. I took my car to the dealership and was told that the 'involuntary deployment' was a known problem to Jeep and they had extended the warranty for the problem but it had expired in June 2023 so it would cost me $900 to fix. I contacted Jeep and was told they could not extend an extended warranty so repair was on me. There were no warning lamps or messages. This happened on 12/22.

I was parked when my driver-side headrest activated and hit me in the head. I have had a headache ever since.

The battery failed in my vehicle after receiving recall repairs at the service department. The dealership stated that the malfunction happened after first installing a new alternator which was a bad part and shut the vehicle pcm down and they had to replace those components but won’t give me a new battery after stating that it was there mistake but battery’s aren’t cover under warranty components if damaged while repairing other components inside the vehicle. I have contacted the manufacturer and filled out a report for the components and complaints I have experienced with my vehicle in this service dealership. I need help and I have the documents showing that nothing was wrong with any component of my electrical system prior to them supposedly repairing the manufacture safety recalls.

The dashboard is covered with leather and the glue that holds it in place has failed. The leather is starting to flap up when the defroster and the air conditioner goes on. It is lifting up and obstructing my view of the road while driving. This should not happen in a car. It must be a design flaw using cheap glue and not having clips to hold the leather in place

Vehicle sent for recall repair and service on June 12, 2023 at Northland Chrysler Dodge Jeep Ram, 14100 West Eight Mile Rd, Oak Park, MI 48237. Vehicle serviced date release on June 19, 2023. Vehicle was serviced by Nathan Marghalle Lic# M271087 and service advisor 1479 Trevor Szymanski. The service department stated that the vehicle substained a gross malfunction because of bad alternator and bad pcm in the vehicle. Service department advisor parts were repaired and fixed. The vehicle was driven home and parked next day the vehicle wouldn't start and no power to vehicle having presented same issues that was deemed repaired and fixed but isn't functioning at all. Called service dealership and no solution was given at the time of contract, then called Jeep customer service number spoke with representative about the same issues with the vehicle after service. Was advised that I would receive a solution and follow up call and no call or solution. I am without a vehicle and am still paying a note and the vehicle is undrivable.

My driver's-side headrest/"airbag" deployed without a collision. I was wiping down my drivers seat after getting the seat dirty and when I wiped over the headrest it popped against my hand and I heard a tinkling noise of something bouncing around inside my vehicle. Further inspection showed that my headrest had popped out like it had deployed in a crash, etc. I was parked in my driveway and was not pushing hard on the headrest. I looked inside the headrest, and also googled this incident, and there are plastic clips inside the headrest that hold it in place. Those plastic clips wore out and broke off, causing the headrest restraint to deploy. I googled this situation and discovered that other people experienced this same thing as well - I got lucky because I wasn't driving when it happened!! But also, after further research, I found out that this is a thing that is happening and nobody is doing a recall about it. It will cost $600+ to get a new headrest inserted BUT there's no guarantee that my next one won't do the same exact thing! I haven't spent the money to get it fixed yet, because of that, but I have to have my seat and lumbar support adjusted ridiculously so that I can ride comfortably without my neck sticking out like a turtle.

My vehicle has been recalled based on the incident on file since 2019 but every time I go to Jeep dealership Wilmington Delaware they always say there are no part for the recall. We are now in 2022 and I’m still driving the car with this dangerous recall

The few sensor is no longer functional jeep no longer stops in its own sensor states its dirty. Dashboard is warped leather bubbled off

A letter was sent during Covid lockdown that my Jeep may have an issue with the dash and wrinkling of material. I called when I felt safe to come in and Southpoint Dealership in Tulsa, OK told me that it was only offered for a short period of time and that this could no longer be addressed. It is distracting to have the bunching of leather in my view while driving. Apparently other vehicles are having similar issues. Why was this only allowed to be addressed during Covid Lockdown? I did take it to the dealership, and they took images of the material bunching on the dash. Nothing was done for it. Currently my car is at Southpoint (last two weeks for one recall). I can take images when I get it back if you would like.

THERE IS A BIG HOLE ON TOP OF THE BACK WHEEL PASSENGER SIDE, LIKE YOU CAN SEE INSIDE MY CAR, ONE OF YOUR WORKER CRUSHED INTO MY CAR WHILE IT WAS PARKED

On July 15, 2021, I was driving my vehicle 2013 Jeep Grand Cherokee in my town. My daughter was sitting in the front seat of the vehicle. As I was driving, the passenger headrest deployed unexpectedly for no reason. I heard a loud pop and then my daughter scream as the headrest hit her in the back of the head. She was not injured. I have no idea why this occurred. I went home and researched this online and discovered several articles in which similar incidents have occurred with other people in similar vehicles. I contacted the dealership to see if they were any recalls for this particular issue and I was told no. Also, the representative from the dealership told me they had talked with a supervisor and did not know what I was talking about.

The active head restraint on the driver side deployed while stopped. There was no rear end collision. It hit me in the back of the head and startled me, glad I was stopped. There seams to be a defect in the plastic parts in the head rest where the metal bar in there is installed. This certainly could have caused an accident if I was in motion on they highway and was distracted by this sudden deployment.

Both the front driver and front passenger headrests have deployed in the past 1 year; however, the vehicle was not involved in an accident or collision to cause such deployment. The vehicle was parked when each headrest deployed. This is clearly a defect of the vehicle. The Jeep dealership estimated the cost to repair at approximately $800 per headrest, which I will not pay, because this is not an issue caused by me. It is a vehicle defect, and needs to be recalled immediately as evidenced by the many news articles online related to this topic. It is very dangerous and could cause serious harm to someone.

MY JEEP HAS DIED ON ME AS I'M TRAVELING ON THE HIGHWAY AT RATES OF SPEED BETWEEN 60-75 MPH. I HAVE BEEN ABLE TO COAST TO SIDE OF ROAD FORTUNATELY SO FAR. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 6 MONTHS. IT WILL USUALLY START BACK UP IN ABOUT 15 MINS. A FEW TIMES IT TOOK LONGER. THERE IS NO WARNING, IT JUST LOSES POWER AND WILL NOT ACCELERATE. THIS HAS HAPPENED WITH AND WITHOUT CRUISE CONTROL IN USE.

Mileage: 98,000

MY JEEP STALL OUT OF SUDDEN IN THE MIDDLE OF ME DRIVING ON HIGHWAY 20 ELGIN,IL IT WAS VERY VERY SCARY MOMENT, THE JEEP JUST DIED!!

Mileage: 112,000

HEAD REST ES VERY DANGEROUS IT OPENED IT SELF IT'S MADE WITH CHEAP MATERIALS ALSO I CHECKED IN GOOGLE AND TOO MANY CARS THEY'RE HAVING THE SAME PROBLEM IT SHOULD BE A RECALL. VERY DANGEROUS

FRONT PASSENGER HEADREST ACTIVE RESTRAINT DEPLOYED RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. DIDN'T GET IN A COLLISION OR STOP HARD. DRIVING ON A TWO-LANE COUNTY ROAD AT AROUND 50 MPH.

Mileage: 107,000

I WAS IN TRAFFIC GOING ABOUT 25-30 MPH WHEN I LIGHTLY TOUCHED MY GAS PEDAL AND MY CAR WOULDN'T ACCELERATE AT ALL. SINCE I WAS GOING TOO SLOW I WASN'T ABLE TO GET TO THE LEFT LANE AND THE SHOULDER ON THE RIGHT LANE WAS NARROW SO I SAT HALF IN THE RIGHT LANE HALF ON THE SHOULDER WITH A DEAD CAR FOR ABOUT FIVE MINUTES BEFORE I COULD GET IT TO TURN BACK ON. I WAS ON A HIGHWAY 495N IN MARYLAND DURING RUSH HOUR.

Mileage: 141,000

MY TRANSFER CASE NEEDS TO BE REPLACED, IT JERKS WHEN I BREAK AND HIT MY GAS, I CAN BARLEY TURN MY VEHICLE WITHOUT THE WHOLE CAR SHAKING. THE DEALERSHIP TOLD ME IT WOULD COST $4K TO FIX, THE PART IS BACK ORDERED, THERE'S 4 CARS BEFORE ME GETTING THE SAME PROBLEM FIXED. THERE'S OVER 150K PEOPLE WHO HAVE COMPLAINED ABOUT THE SAME THING. THEY TOLD ME IF I DRIVE MY CAR IT WOULD CAUSE IT TO SHUT DOWN AND THEN IT WOULDN'T BE FIXABLE. BUT JEEP REFUSES TO FIX THE PROBLEM WHEN THEY KNOW THIS IS THEIR FAULT. ON TOP OF THAT, MY FUEL RELAY IS RECALLED WITH NO SOLUTION AND MY JEEP COULD TURN OFF ON ME AT ANY MOMENT. THEY TOLD THE TRANSFER CASE IS NOT RECALLED BECAUSE NOT ENOUGH PEOPLE HAVE COMPLAINED ABOUT IT. THEY ARE AWARE OF THE ISSUE AND REFUSE TO FIX IT.

Mileage: 120,000

SUNROOF SPONTANEOUSLY SHATTERED

Mileage: 128,000

AC STOPPED WORKING AND WAS MAKING NOISE. ENDED UP TO BE THE COMPRESSER. I ONLY HAVE 21,000 MILES ON MY 2013 GRAND CHEROKEE. DEALER IS CHARGING ME $ 1,000.. CHRYSLER SHOULD COVER THIS. MY UNDERSTANDING IS THIS PART IS ON BACK ORDER. THIS TELLS ME THERE IS A PROBLEM WITH THE COMPRESSER FOR THE AC. TOOK IT TO THE DEALER ON 06/10/2020 CHARGED ME $250 HAD TAKE IT BACK 07/07/2020 AIR STILL WASN'T WORKING. THIS IS WHEN THEY TOLD ME IT WAS A LEAK IN THE COMPRESSER. NOW IT'S ANOTHER $1,000.. I NEED A PHONE # TO BE ABLE TO CONTACT CHRYSLER ABOUT THIS PROBLEM. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Mileage: 21,000

FLUID LEAKS FROM THE TRANSMISSION AND AC CONDENSER UNIT, DRIVER SIDE EDGE. SEVERAL SMALL POINTS LEAKS. MECHANIC SAID IT'S A COMMON TRANSMISSION FLUID LEAK PROBLEM DUE TO POOR MANUFACTURE AND HAVE TO REPLACE THE COMBINED UNIT AT JEEP DEAR. SEARCH THE INTERNET, SEE QUITE A FEW COMPLAIN.

Mileage: 120,000

MY CAR STALLED OUT ON A TURN AND I COULD NOT MOVE THE STEERING WHEEL. I ALMOST HIT A CAR DUE TO THIS. JEEP HAS AN OPEN BUT UNFIXABLE RECALL ON THE VEHICLE. I HAVE SPOKEN TO NUMEROUS PEOPLE AT CHRYSLER, MOPAR, AND DEALERSHIPS. THEY WILL NOT HELP. BASICALLY, TOLD ME THE FIX MAY OR MAY NOT HELP, BUT IT'S A TEMPORARY ONE. THERE IS NO REAL FIX TO IT. I AM TOO SCARED TO DRIVE MY CAR NOW. I CANNOT DRIVE MY CAR KNOWING THAT IT CAN STALL OUT (AS IT ALREADY HAS), WHAT IF I HIT SOMEONE AND HURT MY FAMILY OR SOMEONE ELSE. SO PRETTY MUCH, THEY HAVE AN OPEN RECALL BUT WILL NOT HELP AND THERE IS NO FIX TO IT.

Mileage: 110,000

THE PROBLEM STARTED WITH THE KEY FOB, AFTER LOCKING THE CAR THE DOORS WOULD UNLOCK AND LOCK AGAIN WITH OUT MY CONTROL. THEN MORE ELECTRICAL ISSUES OCCURRED, THE LIGHTS FLICKERED, THE REAR CAMERA STOPPED WORKING, AND THEN DRIVING THE CAR EVENTUALLY THE POWER STEERING WENT OUT AND IT WAS DANGEROUS AS I WAS DRIVING ON THE 405 FREE WAY AND I WAS UNABLE TO PULL OVER WITH OUT POWER STEERING.

Mileage: 40,000

LEATHER ON DASHBOARD HAS SEPARATED AND BUBBLED DUE TO MANUFACTURERS DEFECT. JEEP WILL NOT FIX THE ISSUE STATING IT IS "NORMAL WEAR AND TEAR" THIS IS UNACCEPTABLE ON THE OVERLAND TRIM THAT IS SUPPOSED TO BE A HIGH END TRIM MODEL

Mileage: 85,000

MY 2013 JEEP GRAND CHEROKEE OVERLAND STARTED TO SMOKING FROM THE ALTERNATOR AND BURNED UP ALMOST CATCHING FIRE. THERE WAS A RECALL THAT THEY ONLY LOOKED AT THE ALTERNATOR NEVER REPLACING IT. I WANT TO KNOW MORE ABOUT THIS RECALL, I WANT TO BE CONTACTED IN REGARDS TO THIS FAULTY PART THAT ALMOST CAUGHT MY JEEP ON FIRE. I FEEL THIS PART SHOULD HAVE BEEN REPLACED. THE JEEP WAS RUNNING STATIONARY WHEN IT STARTED WHISTLING AND MAKING A BAD NOICE. ONCE I STARTED TO DRIVE IT TO AUTO ZONE IT GOT WORSE AND STARTED SMOKING, MAKING A LOUD WHISTLING SOUND AND CHOKING LIKE IT WAS GOING TO DIE. WHEN I PULLED INTO AUTO ZONE IT WAS SMOKING BAD, SMELT ELECTRIC BURNING AND IT WAS ALL COMING FROM THE ALTERNATOR. I HAD TO HAVE IT TOWED 60 MILES BACK HOME AND ANOTHER 12 MILES TO THE DEALERSHIP THAT NEXT MONDAY MORNING BECAUSE THIS HAPPENED ON A SUNDAY WHEN EVERYTHING WAS CLOSED. IF IT'S A RECALL I WANT IT REPLACED, TOW PAID FOR AND THE TIME IT'S BEEN OUT OF COMMISSION.

Mileage: 105,000

STATIONARY, BUT UPON ACCELERATING THE ENGINE HESITATES ALL THE TIME. IF FEELS LIKE THERE IS HESITATION, SOMEWHAT, WHEN SHIFTING GEARS.

Mileage: 62,613

THE VEHICLE HAS STOPPED DEAD ON AT LEAST 8 OCCASIONS OVER THE LAST YEAR. THE CAR IS RUNNING AND MOVING BUT SUDDENLY STOPS. NO LIGHTS NO MOTOR NOISE NO ABILITY TO STEER OFF THE ROAD. IT SEEMS TO OCCUR AT CITY SPEEDS AND STREETS NEVER ON A HIGHWAY NOTHING HAS SHOWED UP ON DIAGNOSTICS AND NO ONE SEEMS TO BE ABLE TO FIX IT. I AM AFRAID TO DRIVE IT. THE JEEP DEALERSHIP SAYS THERE IS NOTHING WRONG ON DIAGNOSTICS SO THERE IS NOTHING TO FIX. THE DEALERSHIPS HEAD MECHANIC IS NOT RETURNING CALLS. I WAS RESEARCHING AND FOUND THAT THERE MAY HAVE BEEN A RECALL ON THIS ISSUE WITH THE SAME MAKE AND MODEL INCLUDING 2011 TO 2014. MINE IS 2013. THE DEALERSHIP WILL NOT SPEAK TO THIS ISSUE. I DO NOT KNOW WHAT A TAKAYUKI RECALL IS, I GAVE THE LAST DATE THIS HAPPEND.

Mileage: 117,000

WHILE DRIVING FORWARD MY BACKUP CAMERA CAME ON AND WOULD NOT SHUT OFF. WHEN IT DID SHUT OFF, I HEARD THIS SIZZLING NOISE AND THE ENTIRE SYSTEM WENT OUT AND THE CHECK ENGINE LIGHT CAME ON THEN IT WENT OFF AND CAME BACK ON AND HAS BEEN ON EVER SINCE.

Mileage: 90,000

I'VE BEEN TOLD THAT IN THE 2013 JEEP GRAND CHEROKEE'S ARE KNOWN TO HAVE COMPUTER PROBLEMS! MY COMPUTER WAS JUST REPLACED 2 YEARS AGO AND WHEN I WENT TO GET MY CAR SERVICED (OIL CHANGE), I WAS TOLD THAT THE CHECK ENGINE LIGHT IS READING CODES THAT WOULD SUGGEST MY COMPUTER IS GOING OUT AGAIN.

PUSH START FAILED TO TURN ON AND OFF. CAR STALLED WHEN GOING FROM REMOTE START TO START. WINDSHIELD WIPERS WOULD NOT TURN OFF EVEN WITH CAR OFF AND KEY REMOVED FROM VEHICLE. DISPLAY OF MPH AND MENU DISAPPEARED.

Mileage: 96,000

WHILE DRIVING TO WORK ONE NIGHT MY JEEP STARTED MAKING A WHINING SOUND. I THOUGHT IT WAS THE HEATER SINCE IT WAS 12 DEGREES OUTSIDE THAT NIGHT. I LEAVE FOR WORK, GET ABOUT 6 MILES DOWN THE ROAD AND MY JEEP STARTS FAILING. WARNING LIGHTS, BATTERY, TRACTION CONTROL, WIPERS SLOWLY GO ACROSS THE WINDSHIELD, LIGHTS DIMMING. I GOT TO A SAFE SPOT TO PULL OVER BUT IN THE PROCESS OF STOPPING MY VEHICLE LOST ALL FUNCTIONALOTY (NO BREAKS, POWER STEERING, LIGHTS, ALL ELECTRONICS GONE) AND COULDNT STOP. IT FINALLY STOPS AND I'M LEFT WITH A COMPLETELY DEAD VEHICLE. 12AM IN FREEZING WEATHER WHILE 5 MONTHS PREGNANT. WHEN MY BOYFRIEND ARRIVED TO GET ME, HE NOTICED A STRONG BURNING SMELL COMING FROM UNDER THE HOOD. AT THIS TIME THE VEHICLE HAD SAT BARELY OUT OF THE ROAD IN THE DEAD OF NIGHT WITH NO HAZARDS POSSIBLE TO ALLOW OTHER DRIVERS TO SEE ME. WE FIND OUT THAT THERE IS AN ALTERNATOR RECALL ON MY JEEP AND TAKE IT INTO THE DEALERSHIP AS SOON AS SCHEDULING ALLOWED. BEFORE ALTERNATOR BLEW MY JEEP HAD ZERO ISSUES. THEY HAD MY VEHICLE FOR 4 DAYS AND CALLED TO SAY MY JEEP WAS FIXED (NO LOANER CAR OFFERED). I GO UP THE NEXT DAY, THEY REPLACED THE PCM AND ALTERNATOR, THEY SAY NOTHING ELSE. I GO TO START MY JEEP AND IT CRANKS FOR ABOUT 30 SECONDS AND STARTS. NEVER HAPPENED BEFORE. I GO BACK INSIDE TO THE DEALER WHO HAS SAID NOTHING THE LAST 2 DAYS ABOUT MY VEHICLE NOT RUNNING PROPERLY AND THEY TELL ME IT IS MY CRANK SHAFT POSITION SENSOR AND WAS NOT COVERED UNDER THE RECALL. AND THEY SAID THEY COULDNT PROMISE THE CAR WOULD MAKE IT HOME AND IT WAS MY PROBLEM. UNHAPPY WITH RESULTS WE CALL CHRYSLER AND THEY TELL THE DEALERSHIP TO FIX THAT. IT DOES NOT FIX THE PROBLEM. THE PROBLEMS CONTINUE AND CHRYSLER IS NO LONGER WILLING TO FIX OBVIOUS DAMAGE FROM THEIR ALTERNATOR FAILURE FRYING THE ELECTRICAL SYSTEM. THE DEALERSHIP ALSO TOLD ME TO FILE A "FAKE" FIRE CLAIM ON MY INSURANCE. STILL UNRESOLVED.

Mileage: 143,000

WHEN IN PARK... PRESSING THE START BUTTON THE ENGINE DOES NOT TURN OVER... IT CLICKS AND STOPS ON ITS OWN. I AWAIT MINUTES AND THEN PRESS THE START BUTTON.. THE ENGINE STARTS.. . IT HAPPENS EVERY TIME I PARK FOR A COUPLE OF HOURS, AND START UP. I REPLACED A BATTERY, BUT IT STILL DOES IT. I FIND MYSELF STUCK OFTEN, I DONE THE RESEARCH AND HAVE OTHER COLLEAGUES WHOM HAVE GRAND JEEP CHEROKEES BUT YEAR 2014. THEY WERE ENTITLED TO A RECALL FOR THE SAME ISSUES WITH THEIR JEEP AS MINE. THIS HAPPENED NOVEMBER 17 2018 AND NOVEMBER 22ND..ONCE EACH AFTERNOON.

Mileage: 60,000

PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT WARNING OR ACCIDENT CANNOT GET IT BACK IN PLACE OR TO LOCK IN

Mileage: 60,547

ETANT ABSENT PENDANT PLUSIEURS MOIS ET LAISSANT AINSI MON VHICULE IMMOBILIS, J'AI SOUVENT DES PROBLMES DE BATTERIE MON RETOUR, POUR REMDIER CELA J'AI ACHET DBUT JUILLET 1 APPAREIL DE MAINTENANCE DE BATTERIE SPCIALEMENT PRVU POUR CE GENRE DE SITUATION;JE SUIS PARTI DE CHEZ MOI LE DIMANCHE 8 JUILLET ET J'AI POS L'APPAREIL EN FIN DE MATINE SUR LA VOITURE STATIONNE DANS LE GARAGE. MON BEAU-FRRE A VERIFI PLUSIEURS FOIS L'TAT DE L'APPAREIL GENIUS SUR LA JEEP, JUSQU'AU MERCREDI 11 JUILLET DANS L'APRS-MIDI, AUCUN SIGNE DE D'ANOMALIE CONSTAT LORS DE CES VISITES. IL N'EST PAS RETOURN JUSQU'AU 17 JUILLET DANS L'APRS-MIDI, MOMENT O IL A DCOUVERT LA VOITURE COMPLTEMENT BRULE SUR LA PARTIE AVANT MOTEUR, CAPOT JUSQU'AU PARE-BRISE, MAIS TOUT TAIT DJ FROID.

Mileage: 58,500

RECENTLY, CAR STARTED GIVING ME A HARD TIME TO START. WHEN IT FINALLY TURNS ON IT WOULD SPUTTER AND TURN OFF AFTER A FEW SECONDS. SOME LIGHTS FLICKER AT TIMES. BATTERY IS FINE. THE IGNITION IS SPARKING BUT DOESN'T TURN THE CAR ON. SOMETIMES CAR TURNS ON WITH NO PROBLEM AND I DRIVE IT FOR HOURS AND SOMETIMES IT DOESN'T START AT ALL OR STARTS AND TURNS OFF RIGHT AWAY OR AFTER 10 SECONDS.

Mileage: 64,000

FRONT WINDSHIELD WIPERS WOULD NOT TURN OFF, ONE SPEED ONLY, REAR WIPER NOT WORKING, BRIGHTS NOT WORKING, HAD TO REPLACE A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM).

Mileage: 73,843

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALLS AND PARTS NOT BEING AVAILABLE FOR REPAIR. *LD THE CONSUMER STATED THE VEHICLE HAD 5 RECALLS THAT EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS

LEAKING POWER STEERING FLUID FROM UNKNOWN AREA CAUSED SMOKE FROM UNDER THE HOOD AND LOSS OF STEERING CAPABILITIES WHILE IN MOTION. ALSO OCCASIONAL IGNITION SWITCH ISSUES THAT OCCUR WHEN PRESSING THE START BUTTON. STARTER KEEPS TURNING THE ENGINE OVER HOWEVER THE VEHICLE NEVER COMPLETES THE CRANKNG CYCLE. DRIVER HAS TO OPEN THE DOOR THEN HIT THE START BUTTON AGAIN BEFORE STARTER WILL STOP. PUSH CAP START MUST THEN BE REMOVED AND THE KEY INSERTED IN ORDER TO TURN THE ENGINE OVER AND CRANK PROPERLY

Mileage: 58,750

MULTIPLE EPISODES OF EXTENDED CRANK WITHOUT START. ALSO SEVERAL EPISODES OF STALLING WITHOUT WARNING WHILE DRIVING - 1X IN DRIVE BUT ANOTHER TIME ON HIGHWAY AT NIGHT IN TRAFFIC. ALL EPISODES HAVE HAPPENED IN 2017 STARING AUGUST THROUGH 'NOW'. CAR HAS BEEN TO DEALER SERVICE 4 X WITHOUT RESOLUTION. CURRENTLY WITH DEALER BEING OPERATED WITH A "FLIGHT RECORDER" AS THEY DID EXPERIENCE PROBLEM BUT COULDN'T IDENTIFY THE MECHANICAL SOURCE - THEY CONTACTED "CHRYSLER" FOR ADVICE. I'M LUCKY, I'M DRIVING A LOANER FOR 3 WEEKS NOW FROM MY DEALERSHIP.

Mileage: 70,000

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

Mileage: 75,000

MY JEEP HAS REPEATEDLY SHUTTERED AND STALLED WHEN STARTING, BOTH BEFORE AND AFTER THE TIPM RECALL WAS SERVICED. THE LOCKS ALSO POP ON AND OFF REPEATEDLY AND WON'T STOP. THE REAR TAIL LIGHT BULBS HAVE HAD TO BE REPLACED MULTIPLE TIMES (IN EXCESS OF 4 TIMES). THERE IS ALSO A LONG GROAN THAT HAPPENS WHEN IDLING AND SOMETIMES WHEN DRIVING. THE CAR HAS BEEN UNABLE TO START PROPERLY AND SHAKES VIOLENTLY BEFORE JUST COMPLETELY SHUTTING ITSELF OFF WITHOUT PROMPT. I HAVE ASKED JEEP ABOUT IT 3X AND THEY HAVE DONE NOTHING TO ASSIST OTHER THAN PERFORM THE RECALL AFTER MAKING ME WAIT SEVERAL MONTHS FOR THE PARTS.

Mileage: 74,000

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY I WAS HIT IN THE BACK OF THE HEAD. AT FIRST I THOUGHT I WAS HIT BY ANOTHER CAR BUT I LOOKED AROUND AND THERE WAS NO CARS AROUND. I PULLED OVER AND LOOKED AT MY HEADREST AND IT EXPLODED AND HIT ME IN THE HEAD. I CALLED AND BROUGHT MY CAR IN TO JEEP WHO SAID IT WAS THE ACTIVE HEAD RESTRAINT AND IT IS SET TO GO OFF DURING AN ACCIDENT. I TOLD THEM I WAS NOT IN ANY ACCIDENT. I THEN CALLED JEEP DIRECTLY WHO TOLD ME THEY WOULD INVESTIGATE THE ISSUE AND THAT I SHOULD LEAVE MY CAR AT JEEP. THAT WAS 3 WEEK AGO. ALL OF MY ATTEMPT TO CONTACT JEEP TO HAVE THEM RECTIFY THE ISSUE AND REPLACE MY HEADREST HAVE GONE NO WHERE. I HAVE NOT RECEIVED ANY CALL BACKS AND EVERY TIME I CALL THEM THEY TELL ME THERE IS NOTHING THEY CAN DO EXCEPT WAIT UNTIL I AM CONTACTED BY JEEP. THIS IS A BIG SAFETY ISSUE AS I COULD HAVE RUN OFF THE ROAD AN CRASHED.

Mileage: 105,000

MY VEHICLE HAS 4 OPEN RECALLS AS LISTED BELOW. I HAVE PRESENTED IT MANY MONTHS AGO TO TWO DIFFERENT JEEP DEALERS, DICK MYERS, HARRISONBURG, VA AND BILLY BENDER, CUMBERLAND, MD (WHERE I PURCHASED IT). AT BOTH DEALERSHIPS, THEY CLAIMED A NATIONAL BACKLOG FOR RECALL PARTS AND THAT THEY WOULD ORDER THEM AND CALL ME. I HAVE NEVER HEARD FROM ANYONE. I SUSPICION THAT THIS IS A FINANCIAL DECISION BY JEEP, NOT THE DEALERSHIPS. I THINK THEY ARE DELAYING, HOPING TO NOT HAVE TO MAKE THESE REPLACEMENTS. I WANT TO DECLARE THE JEEP A LEMON DUE TO THIS AND FORCE THEM TO BUY IT BACK SINCE THEY CAN'T SEEM TO FIX IT. I WANT THE GOVERNMENT TO PUT SOME TEETH IN THESE RECALLS. WHAT GOOD ARE THEY IF THEY ARE NOT GOING TO BE REPAIRED? NUMBER OF OPEN RECALLS: 4 NHTSA RECALL NUMBER: 14V-154 RECALL DATE: MAY 16, 2014 MANUFACTURER RECALL NUMBER: P14 NHTSA RECALL NUMBER: 14V-391 RECALL DATE: AUGUST 19, 2014 MANUFACTURER RECALL NUMBER: P36 NHTSA RECALL NUMBER: 14V-634 RECALL DATE: DECEMBER 1, 2014 MANUFACTURER RECALL NUMBER: P60 NHTSA RECALL NUMBER: 15V-115 RECALL DATE: APRIL 10, 2015 MANUFACTURER RECALL NUMBER: R09

WHEN THE VEHICLE IS APPROACHED WITH 2 ELECTRONIC KEY FOBS FOR THE SAME VEHICLE, OR WHEN TWO KEY FOBS ARE PRESENT IN THE VEHICLE, OR IN CLOSE PROXIMITY, THE REAR LIFTGATE CAN SPONTANEOUSLY OPEN. AFTER OPENING, THE REAR LIFTGATE MAY OR MAY NOT RESPOND TO CLOSE KEY PRESSES ON THE KEYFOB(S). THIS COULD OCCUR AT ANY TIME, INCLUDING WHILE VEHICLE IS MOVING, POTENTIALLY ALLOWING INTERIOR WIND BUFFETING AND ALLOWING CARGO TO FALL FROM REAR OF VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES, WHILE VEHICLE WAS STATIONARY AND WHILE IN MOTION. ON AT LEAST ONE OCCASION, WHILE IN MOTION, DRIVER HAD TO STOP AND EXIT THE VEHICLE AND MANUALLY CLOSE THE LIFTGATE.

Mileage: 35,000

REFERENCE IMPORTANT SAFETY RECALL R09/NHTSA 14V-115, IT IS REFERENCED AS NHTSA RECALL NUMBER 15V-115 IN SAFERCAR.GOV. I RECEIVED THE SAFETY RECALL NOTIFICATION 04/10/2015. AS OF TODAY, 09/04/2015, I HAVE NOT RECEIVED A 2ND NOTIFICATION NOR WHEN TALKING WITH THE DEALERSHIP IS THERE ANY TIMETABLE OR DIRECTIVES TO REMEDY THE SAFETY RECALL. IT IS DESCRIBED THAT THE INTERNAL FUEL PUMP RELAY MAY BE FAULTY BUT THERE IS NO REPLACEMENT AT THE TIME OF NOTICE. WHEN IS THE REMEDY PART EXPECTED TO BE AVAILABLE AND WHEN CAN I EXPECT A FOLLOW-UP NOTIFICATION OF ANY KIND?

OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMPLAINT. MAY 19, 2015: SUDDEN ACRID SMOKE ODOR DETECTED WHILE DRIVING, PULLED TO CURB AND TURNED OFF MOTOR. SOME SMOKE INHALATION BUT NO BURN INJURIES TO DRIVER. NOTICED BLACK AND WHITE MELTED AREAS ON RH SUN VISOR, RH VANITY MIRROR AND RH HEADLINER. EXTERNAL ROOF AREA ABOVE THE RH SUN VISOR HAD APPROXIMATE 3" CRACK AND THE PAINT WAS SPLIT OPEN FROM THE EXTREME HEAT, DIGITAL PHOTOS TAKEN. ON JUN 30, 2015, WE LEARNED THE "THE SOURCE OF THE FIRE WAS NOT RELATED TO THE P36 REPAIR, BUT WAS FOR ANOTHER CAUSE". ON JUL 10, 2015, WE LEARNED THE P36 REPAIR PLASTIC SHROUD WAS INTACT AND THE CAUSE OF THE FIRE WAS FOUND IN THE WIRING HARNESS ABOVE THE SUN VISOR IN THE HEADLINER AREA. CHRYSLER JEEP DENIED OUR WARRANTY REPAIR REQUEST ON JUL 24, 2015, BECAUSE THE SOURCE OF THE FIRE COULD NOT BE TRACED BACK TO A FACTORY DEFECT IN MATERIALS OR WORKMANSHIP. ON JUL 27, 2015, OUR LOCAL CHRYSLER JEEP DEALER DECIDED TO REPAIR OUR VEHICLE, AT THEIR COST, BECAUSE WE WERE VALUED CUSTOMERS, BUT THE DECISION CAME THE SAME DAY A LETTER WAS READ BY THE DEALERSHIP GENERAL MANAGER THAT SAID WE MAY PURSUE A REMEDY USING THE CALIFORNIA LEMON LAW. WE FOUND THERE WERE MORE THAN 91 OTHER SIMILAR INCIDENTS IN 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES, AND AT LEAST 8 MORE EXPERIENCED FIRES AFTER THE P36 SAFETY RECALL REPAIR HAD BEEN COMPLETED. WE ENCOURAGE NHTSA TO HAVE FCA INSTALL CIRCUIT BREAKERS IN VANITY LAMP WIRING HARNESSES FOR 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES. OUR VEHICLE REPAIR WAS COMPLETED AFTER 13 WEEKS, ON AUG 18, 2015

Mileage: 29,942

NOT SURE OF THE DATES. REAR VIEW MIRROR ELECTRICAL RECALL REPAIRED. SEAT ON DRIVERS SIDE GETS VERY HOT/MUST TURN IT OFF. CRUISE CONTROL WORKED RANDOMLY FOR AWHILE, NOW DOESN'T WORK AT ALL. STILL WAITING FOR RECALL LETTER TO LET ME KNOW WHAT TO DO ABOUT LATEST RECALL ON VEHICLE STOPPING SUDDENLY WITHOUT WARNING CAUSING A CRASH! IT'S MY ONLY VEHICLE AND AM AFRAID TO DRIVE IT!

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN THE MIDDLE OF THE ROAD. IT'S GOING TO THE SHOP AGAIN MONDAY TO ADDRESS THE ISSUE FOR THE SECOND TIME. MAKES THE 5TH TIME THE CAR HAS BEEN IN THE SHOP FOR VARIOUS ISSUES SINCE I'VE HAD IT LESS THAN 15 MONTHS. *JS

Mileage: 35,000