2014 JEEP GRAND CHEROKEE Air Bags Problems

I was stopped in traffic at approximately 16:00 on Tuesday 5/27/2025. All of the sudden the drivers side headrest deployed with force, hitting me in the back of my head and pushing my head and neck forward. Since the incident I am experiencing pain in my neck.

The active headrest restraint system deployed without being in a crash or hitting a bump for that matter. The vehicle was sitting stationary when it deployed. This could be a major safety issue as I have had a history of concussions and if this were to have deployed while I was driving, the consequences could have been severe. I see that they expanded a 10 year warranty for this, but it deployed a couple of months after that 10 year warranty expired. This should be covered for lifetime as it is a malfunctioning safety component that could seriously injure someone or render them incapacitated at highway speeds. All of this is due to a plastic clip failing that holds a metal pin.

The headrest on the drivers seat came apart. We have been unable to get it back together. Car was at rest in a parking lot and very luckily was not being driven at the time. This would be extremely dangerous if the car was being driven when this happened

-The passenger seat head rest popped open (exploded - it was super loud) when in the process of backing up out of my driveway. - The safety of everyone in the car was put at risk. My husband was in the seat and was hit in the back of the head. My son, his wife and their 2 month old daughter was in the back seat. - The problem has not been reproduced or confirmed by anyone. It just happend last night. - It has not been inspected yet either. - There was no indication of any issue with the head rest. There was no collision or problem prior to the rest rest popping open (or exploding, seriously).

Vehicle was parked in my front yard and sometimes between the hours of 830am and 3pm the driver side headrest activated (popped). No warning lights before or after it activated. Issue could have caused an accident and possibly caused injury to myself or my children had I been driving when system activated. Vehicle is available for inspection Issue is a known problem as a simple Google search would show

Passenger seat, headrest deployed, spontaneously going down the road.

Unknown--I wonder if the air bag will still work like this. The cover seems to be shrinking/glue not holding. Pictures attached.

I was travelling down the road at approximately 30 mph and my the active headrest on the passenger side randomly deployed. This caused an extremely loud noise that sounded like an explosion. This caused me to swerve and slam on the brakes. It was unclear, at the time, what was happening. This has now caused extreme anxiety that it will happen on the driver side, while I am driving, and cause bodily harm or cause me to wreck, which could be potentially fatal. It appears that the clips that were holding it on just broke, or gave out, causing the deployment. After researching this I have found that this is a well known problem with this vehicle and has caused injury to others. When looking up my VIN number it says there are no recalls. It appears as though this is an expensive fix, which should be covered in full because it was a known default that Jeep continued to manufacture in the same way. I am not having to drive Leaning forward, because of fear of injuries if the drivers side does the same. And passengers have to ride with a deployed headrest that will not provide the protection it was supposed to provide in the event of a wreck, and that could cause additional harm because of it already being deployed.

AIR BAG EXPLODED WHILE DRIVING DESTROYING THE NAV, CRUISE CONTROL AND ELECTRONICS

I have Grand Cherokee SRT 2014 I am from Saudi Arabia. I was driving my vehicle in the right lane at a speed of 40 miles. There was a vehicle in the second lane that swerved onto my vehicle and forced me to crash into a light pole. The airbags did not deploy as the vehicle stopped due to the impact and not the brakes. I was hit while driving, and because I was wearing the seat belt, my rib cage muscles and other injuries were torn. Please investigate and help me. I have never got any fault in regard air bags even after the access ther is no fault light .

airbag exploded while driving cancelling the navigation and seat memory jeep refuses to replace the radio which was destroyed by the air bag failure AND BRING THE VEHICLE BACK TO PRE AIRBAG EXPLOSION

Driver side head rest air bag deployed completely on its own while I was sitting at a red light. It slammed forward with such great force hitting me in the back of my head and caused a horrible headache. It is available for inspection. My safety is at risk everytime I get in my car due to the fact it is a safety feature put in place by Jeep to prevent whiplash or any type of head or neck injury. It has been confirmed by a Certified Jeep dealership that it is fact a safety feature that is now inoperable. There was no warning lights prior to and at this time no lights or messages have appeared.

The Active head restraint on the passenger side deployed. The vehicle was brought to the dealer and confirmed the restraint had deployed. If this happened on the driver's side I could have had an accident. As it was it scared me and I swerved. There was no warning! I know there was an extended warranty issued but it has expired and the problem still exists regardless!

I was driving with no passenger abord and the head rest on the passenger side busted open without any cause, and I did not have any accident. Now it remains open and won't close. I was very frighten and I am scared that the same problem will happen on the drivers side, and I am very concern the airbags will active on its own. No police report was done but I have an appointment on July 7, 2023, with the dealership where I purchase the unit. This is something that needs to be addressed as a recall for safety purpose.

The passenger side headrest popped out violently by itself. Was driving up the interstate when the headrest randomly popped out. The headrest is unable to be reset. This could have been a very dangerous issue had someone been sitting in the passenger seat when the active headrest system deployed.

While driving normally, the passenger headrest violently shot open. Plastic clips which once held a metal rod inside the headrest can be seen stressed and broken, causing the active head restraint (AHR) systems to deploy. Several independent websites and forums show this is a known issue but there has not been a recall. There were no warning signs of an issue until this point.

The head rest deployed into the back of my head while driving through an intersection. No collision. No bumps. No contact. Smooth driving and then it deployed. It’s a hard and shocking deployment that hits you in the back of the head very aggressively causing my head jolt forward from the impact.

While traveling on vacation, we pulled over at a gas station (thankfully I was not driving, for I believe I would have been in an accident). While sitting at the gas station, my drivers side Active Headrest Restraint deployed suddenly and struck me in the back of the head. I was leaning forward a bit and didn't receive the full blow, but it did cause me neck pain, a headache, and my left eye was throbbing.

While driving on a city street the driver side headrest deployed without cause and struck me in the back of the head.

Service shifter Transfer case Radio malfunction Gear Shifter Shifter got stuck in park i had to forcefully pull the shifter to get it to go into drive. Monday Feb 14, 2022 approximately around 9:00pm I drove my 2014 Jeep Grand Cherokee to the gas station. I pull up at the gas pumps and pit the shifter to park, I exit the vechile and lock the doors, go inside the store to pay for my purchase and as im walking out I look and my jeep was gone. So I look around and I see it across the highway in a ditch. So I take off Running to my vechile and get in the vechile to try and reverse it but its automactilly goes right back into park. So I get out and look at the damage because there is a guard rail cables. My car has front end damage because it was stuck under the cables. Made a police report. I called the dealership where I am leasing the vechile from and they do not wanna help me. I've had nothing put problems with this vechile since I got it. This really needs to be looked into. What if my babies were in the car. Thankfully there was no oncoming traffic at that time. Becauae its a busy highway. I also have video footage of the incident from that night.

I was in a collision that impacted mostly the driver side of the vehicle and the front air bag did not deploy, only the side curtains.

PASSENGER HEAD RESTRAINT HEADREST DEPLOYS WITHOUT COLLISION. WHILE PARKED IN DRIVEWAY OVERNIGHT, (POPPED OPEN AND FORWARD). DEALERSHIP FOUND NO FAULTS

My vehicle has the very well known problem for delamination of the dashboard. My airbag light has flickered on the dash a few times and dealership says that this is a big safety concern. It looks like it may be putting tension on the passenger side airbag creating risk of early deployment or failure to deploy in an accident. It already cracked my defroster vent.

My Passenger side headrest broke while sitting in the jeep. No one even touched it. Air bag did not deploy yet.

Our son, 18 years old, driving our 2014 Jeep Cherokee Limited had a rollover accident and ZERO air bags deployed. The State Patrol, Tow personal and owner of the tow yard is questioning why the air bags did not deploy. This accident was at 1030ish on 9/17/2021. The car rolled over and landed on its top. The vehicle is a total loss. Our auto insurance is involved in this loss. Open claim. I called Jeep Customer Support and they have a case open on this. I feel lost over this issue. Why did the air bags not deploy? Please help me find answers. Our son busted the side door out and was able to exit the vehicle. I have pictures ect if needed. I am not 100% of the miles .. I know over the 100,000. Please rush this issue due to total loss of vehicle. Auto Owners Insurance Claim # [XXX] Crash Report # [XXXX] Ross County Ohio Ohio State Patrol Jeep Case # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 157,499

In 2018, my 2014 Chrysler/Jeep Grand Cherokee dashboard material had started to dislodge from the dash. I reached out to Jeep and they denied anything was wrong with the dash on their end and it was my fault for improper care of the car. I found this to be in contrast with research online of a large amount of complaints for the same model as mine suffering the same dashboard glue issues. In December of 2019, I received a notice from Jeep that they would be replacing the dashboard so in January of 2020 I dropped my car off at the local dealership, Joey Accardi. After not hearing from them, I sent an email on February 12, 2020 requesting an update. They advised they submitted a request for approval of the replacement to Jeep and were waiting to hear back. I picked up my vehicle as they could not provide a replacement timeline. After waiting several months I reached out to Jeep customer care Reference #75788102 and they advised they attempted to reach out to the dealership for an update with no response. After getting a response several days later they advised it was ordered and should arrive shortly. After waiting to hear back through the rest of 2020, I reached out again in February of 2021 to Jeep customer care Reference #78420942 and they "escalated" my issue to someone who called the dealership and was told it would arrive in May of 2021. They closed my case on February 5th without any further help or confirmation of receipt of part. I reached out again today, September 9th and received no help or any indication of replacement timeline. It has now been 3 years since I brought this to Jeeps attention and 22 months since they authorized replacement. My concern now is the dashboard material has dislodged two of my AC vents and has folded over where my airbag would deploy potentially causing harm or failure if the airbag were to attempt to deploy. This is clearly an issue with this year and model Jeep and they aren't remedying it potentially putting people in danger.

Passenger headrest popped open randomly while driving. Inspection is available upon request. My understanding is that this only occurs if a collision is detected. However no collision occured. No one was injured however had my wife been sitting there she could have easily been injured. The headrest could have smacked the back of her head. No warning lamps indicated anything wrong no warning occured before the deployment of the headrest. This seems to be an ongoing problem amongst jeep grand Cherokee owners.

Driver’s Car seat headrest pop out while running almost causing an accident.

The active head restraint on the passenger on the passenger side deployed without any collision. We came out one morning to just find this popped open and it will not reset. It has to go to the dealer for repair (scheduled 6/23) but could have caused serious injury if it deployed while someone was sitting in the seat.

HEADREST POPPED WITHOUT ACCIDENT.

Mileage: 75,000

THIS VEHICLE WAS IN A SIDE IMPACT COLLISION AND NONE OF THE AIR BAGS DEPLOYED. VEHICLE HAD IMPACT ON DRIVER AND REAR PASSENGER DOORS AS WELL AS FRONT FENDER.

Mileage: 100,000

MY 2014 JEEP GRAND CHEROKEE OVERLAND RANDOMLY HAD THE DRIVER HEADREST POP OUT OF PLACE AND HIT ME IN THE BACK OF THE HEAD WHILE I WAS PARKED IN MY DRIVEWAY.

Mileage: 75,000

I WAS INVOLVED IN A INTERSECTION COLLISION WHERE ANOTHER VEHICLE DIDN'T STOP AND DROVE IN FRONT OF MY 2014 JEEP GRAND CHEROKEE. I COLLIDED WITH THE DRIVERS DOOR TO THE REAR OF THE VEHICLE AT A 20 MPH SPEED. THE OTHER VEHICLES AIR BAGS DEPLOYED. MY JEEP SUSTAINED FRONT DAMAGE A CRACKED HOOD, GRILL, FROM BUMPER TORN OFF I BROKE MY RIGHT FOOT. MY AIR BAGS DIDN'T DEPLOY ON THE IMPACT AND I DIDN'T FEEL OR SEE A SENSOR EMERGENCY BRAKING

Mileage: 55,000

MY VEHICLE MAKE AND MODEL IS UNDER RECALL FOR P67 BUT FOR SOME REASON MY VIN WAS NOT INCLUDED BUT THE PERSON I CALLED AT CHRYSLER SAID IT SHOULD HAVE BEEN AND TOLD ME FILE A COMPLAINT WITH YOU TO TRY TO HELP ME. I AM A CAREGIVER WITH THIS ONE VEHICLE FOR MY MOM WHO IS HANDICAP AND 81. I HAD NO CHOICE AND HAD TO TAKE HER OUT TO THE DR FOR A FLU SHOT AND MY SEAT BELT IS BROKE AND I CANT USE IT AND AIRBAGS DISABLED DUE TO SEAT BELT BROKEN. I HAD TO STOP FAST AND PULLED MY NECK 11/30/20.. PLEASE HELP US GET UNDER THIS RECALL.P67. I DON'T HAVE THE $ TO PAY 1,000 TO GET IT FIXED WHEN I SHOULD HAVE BEEN UNDER THE RECALL WITH THE OTHER 2014 JGC AT SAME MILEAGE WHEN IT WENT OUT. HOW DID MY JEEP GET MISSED FOR THIS RECALL? PLEASE INVESTIGATE AND HELP ME. I KNOW HOW HAVE A HURT NECK. NO PROTECTION AT ALL. THE SEAT BELT BROKE WHEN I GOT IN MY CAR WEEKS AGO. I WAS NOT IN MOTION AND I FELT IT GET LOOSE WHEN I GOT IN. IIT WAS ON THE FLOOR. IT JUST BROKE AND NO RETRACTION. HELP US PLEASE> P67. GET ME UNDER THAT RECALL. MANY COMPLAINTS BY OWNERS AT THIS SAME MILAGE IS SEEING THIS ISSUE. I AM NOT ALONE IN THIS ISSUE. IT IS A DEFECT. I HAVE NEVER HAD SUCH A DEFECT WITH ANY PAST CARS. NOT EVEN OLDER ONES. THIS IS MADNESS. IT CONTROLS ALL THINGS LIKE AIRBAGS, BEEPS WHEN SEAT BELTS ARE NOT ON..NOTHING IS WORKING NOW. IT IS OUR PRIMARY CAR. WHEN I HURT MY NECK ON 11/30 DRIVING? IT WAS IN MOTION AND OF COURSE I HAVE NO SEAT BELT THAT WORKS. A CAR STOPPED IN FRONT OF ME FAST AND I WAS THROWN FORWARD AND MY NECK PULLED. LOOK AT ORIGINAL COMPLAINT 11374883.*DT*JB

Mileage: 66,000

THE SEATBELTS DON'T WORK . THE SUNROOF GETS STUCK AT TIMES . IT'S JUST MULTIPLE PROBLEMS WRONG WITH THIS MODEL OF JEEP .

Mileage: 111,000

I SENT IN COMPLAINT # 11374883 ON 11/16/20 BUT NEEDED TO ADD THAT MY AIRBAGS ARE NOT WORKING EITHER ALONG WITH THIS SEAT BELT THAT THE PENDULUM OR MOTOR HAS BROKEN. I UNDERSTAND THE AIRBAGS ARE TIED INTO IT THE P67 RECALL AS WELL. THEY ARE NOT WORKING EITHER AND MY WARNING SYSTEM IS NO LONGER TELLING ME MY AB OR SEAT BELT IS NOT WORKING OR ON. RECALL P67 WAS MY MODEL AND MAKE JEEP BUT MY VIN WAS NOT INCLUDED FOR SOME REASON. I CALLED GM AS THE RECALL STATED AND THEY SAID THEY DON'T KNOW WHY MY VIN WAS NOT PART OF THE RECALL AND SHOULD HAVE BEEN,. THEY ADVISED ME TO REACH OUT TO YOU AND ASK YOU TO GET THIS ADDED TO THAT RECALL AS THE ISSUES MATCH AND ARE THE SAME FOR OTHER OWNERS OF THE SAME VEHICLE I HAVE AND YEAR AND MODEL. PLEASE, MY SAFETY IS COMPROMISED AND I DO NOT HAVE THE FUNDS TO GET THIS DEFECT FIXED. I AM THE CAREGIVER TO MY SICK 81 YR OLD HANDICAPPED MOTHER AND I NEED SAFETY WHEN CARRYING MY 81 YR OLD MOTHER AROUND. THE PASSENGER SIDE WILL GO NEXT AS REPORTED BY OTHERS ON THE THREADS I SEE. THIS ISSUE OCCURRED AT THE MILEAGE OTHERS SAID IT DID TO THEIRS. 14,000+ AS A MATTER OF FACT. PLEASE, GET ME UNDER THIS RECALL FOR MY JEEP GC LIMITED 2014 MODEL. THIS IS CLEARLY A DEFECT AS WAS MY OIL SENSOR THAT HAD NO ISSUES AT ALL BUT A WARNING LIGHT THAT CAME ON.. I HAD IT FIXED AT 550.00 BACK 2 YRD AGO. MANY OTHER SAME COMPLAINTS BUT NO RECALL. CHRYSLER FILED BANKRUPTCY. YOU ARE TRULY, MY ONLY HOPE TO GET THIS UNDER THE P67 RECALL AS IT SHOULD HAVE BEEN WHEN MY MODEL AND MILEAGE IS THE SAME AS OTHERS WHEN THE ISSUES OCCURRED. PLEASE HELP ME. I HAVE NEVER HAD THIS HAPPEN IN ANY OF MY PAST CARS OR MY HUSBANDS OLD CAR OR MY DAUGHTERS CARS. THIS IS A DEFECT AND MY FAMILIES SAFETY IS AT RISK AS THIS IS OUR MAIN VEHICLE. PLEASE HELP AND GET ME UNDER THAT RECALL. I AM PRAYING ABOUT THIS , THAT YOU WILL HELP US TO GET THIS DEFECT RESOLVED UNDER P67.

Mileage: 58,200

AFTER PARKING VEHICLE IN MY DRIVEWAY AT HOME, I OPENED THE DOOR AND ROTATED MY BODY TO EXIT THE CAR WHEN I HEARD A VERY LOUD 'POP' AND REALIZED THE HEADREST HAD COME VERY FAR FORWARD. I FOUND PIECES OF PLASTIC IN THE SEAT BEHIND ME AND AM UNABLE TO MOVE THE HEADREST BACK TO A 'CLOSED' POSITION.

Mileage: 106,000

WHILE MY CAR WAS SITTING IDLE AT A STOP LIGHT WITHIN THE CITY LIMITS OF WILMINGTON, NC THE PASSENGER SIDE HEADREST EXPLODED. THERE WAS NO CONTACT MADE TO MY VEHICLE, THE HEADREST JUST EXPLODED AND SPRUNG FORWARD. NOBODY WAS INJURED. UNTIL I ARRIVED HOME AND GOOGLED WHAT HAPPENED I DIDN'T REALIZE THE HEADREST ACTED AS AN AIRBAG OR THAT THIS IS A KNOWN ISSUE WITH THE 2014 JEEP GRAND CHEROKEE.

Mileage: 124,027

DRIVER SIDE ACTIVE HEADREST DEPLOYED WITHOUT CAUSE. THE VEHICLE WAS UNATTENDED WHEN THIS OCCURRED, AND IS NOT REPAIRABLE WITHOUT REPLACING

Mileage: 95,500

THE AIR BAG IN THE DRIVER SIDE HEADREST WENT OFF AND THE HEADREST IS UNABLE TO RESET. THE DEF LINE AND INJECTORS WENT BAD AND I CANNOT DRIVE MY VEHICLE.

Mileage: 99,900

MY DRIVER SIDE HEADREST HAS COME LOOSE, IT'S THE CUSHIONED PART THAT YOUR HEAD ACTUALLY RESTS ON AND IT CONTAINS AN AIRBAG SO I AM CONCERNED THE AIRBAG MAY INFLATE WHILE I AM DRIVING. I HAVE TAKEN IT TO MY LOCAL JEEP DEALER AND THEY SAY I HAVE TO PAY TO HAVE IT REPLACED. THE COST IS $750 PLUS INSTALLATION.

THE AIR BAG FOR THE DRIVERS HEADREST DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS STATIONARY, PARKED IN MY DRIVEWAY. I RESEARCHED THIS ISSUE AND IT APPEARS THERE IS AN OPEN INVESTIGATION FOR SIMILAR INCIDENTS.

Mileage: 122,000

HEADREST DEPLOYED WITHOUT ANY ACCIDENT AND HAS BROKEN TABS NOT RUNNING JUST PARKED, CAR HAS 71,000 MILES AND JUST HAD TO REPLACE LIFTERS AND ROCKERS ALREADY NOT COVERED BY WARRANTY THAT "EXPIRED"

Mileage: 55,000

THE PASSENGER HEADREST DEPLOYED WHILE I WAS DRIVING DOWN THE ROAD ON A CITY STREET NO ONE WAS AROUND MY VEHICLE THE STREET WAS EMPTY MY HUSBAND WAS IN THE PASSENGER SEAT AND IT SLAMMED INTO THE BACK OF HIS HEAD. NOW I'M NERVOUS THAT THE DRIVER AIDE WILL DO THE SAME.

Mileage: 103,639

OUR JEEP IS HAVING A ISSUE WITH THE AIRBAG IN THE GLOVEBOX. IT KEEPS ACTING LIKE IT IS TRYING TO BLOW UP EVERY TIME WE GET IN AND SOMETIMES WHEN WE ARE DRIVING AWHILE. I THOUGHT YOU HAD A RECALL ON THE AIRBAGS AND NOW I DON'T SEE IT ON THIS VEHICLE.

RIVER'S SIDE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY. DESIGNED TO RELEASE UPON COLLISION. UNABLE TO RESET THE HEADREST AS THE PLASTIC CLIPS ARE BROKEN, DEALERSHIP INFORMED ME THIS WAS NOT COVERED BY THE WARRANTY. CLIPS HOLDING HEADREST IN PLACE ARE PLASTIC AND DEGRADE OVER TIME DUE TO THE HEAT. WHEN THEY FAIL THE HEADREST DEPLOYS.

Mileage: 52,100

ON 7.25.20 MY HUSBAND AND I WERE DRIVING DOWN INTERSTATE 29 AT 80 MPH AND THE DRIVER SIDE HEADREST EXPLODED FORWARD WITH GREAT FORCE AND HIT MY HUSBAND IN THE BACK OF THE HEAD. LUCKILY HE WAS ABLE TO KEEP CONTROL OF THE VEHICLE SO WE DIDN'T CRASH, HOWEVER NOW HE IS DEALING WITH NECK/SHOULDER PAIN. HE HAD TO REMOVE THE HEADREST SO WE COULD CONTINUE TO DRIVE IT, THERE IS A WIRE ATTACHED TO THE 1 SIDE SO THAT HAD TO BE SNIPPED TO REMOVE HEADREST. NOW MY SERVICE AIRBAG SYSTEM LIGHT IS ON, I'M SURPRISED THE [XXX] THING EVEN STARTS AND RUNS. NOW I FEEL LIKE WE NEED TO REMOVE PASSENGER HEADREST COMPLETELY TO PREVENT ANOTHER INJURY. THIS IS RIDICULOUS, I PAID ALOT OF MONEY FOR THIS JEEP AND HAVE HAD NUMEROUS MAJOR ISSUES THAT ARE EXPENSIVE TO FIX.*DT CONSUMER STATED HUSBAND SUSTAINED NECK/SHOULDER PAIN FOR A FEW DAYS BUT IS FINE NOW. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 133,788

THE DRIVER HEADREST DEPLOYED WHILE CAR WAS IN PARK.

Mileage: 130,000

DRIVERS SIDE HEADREST SAFETY FEATURE DEPLOYED WHILE VEHICLE WAS STATIONARY AND UNOCCUPIED. *TR

Mileage: 36,680

THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT CAUSE. I WAS STOPPED AT A STOP SIGN ON A CITY STREET AND IT JUST DEPLOYED. THERE WERE NO OTHER CARS AROUND AND THANKFULLY, NO ONE OCCUPIED THE SEAT. *TR

Mileage: 126,000

THE HEADREST ACTIVE RESTRAINT ON MY JEEP DRIVER SIDE SEAT DEPLOYED FOR NO REASON. THE CLIPS THAT HOLD IT IN PLACE BROKE OFF. THE VEHICLE WAS RUNNING PARKED IN A PARKING LOT WITH NO ONE SITTING IN THE DRIVERS SIDE SEAT. *TR

Mileage: 50,000

HEADREST MALFUNCTIONED WHILE DRIVING. I WAS HIT IN THE BACK OF THE HEAD AND HEARD A LOUD "POPPING" NOISE. ALMOST WRECKED MY CAR WHILE DRIVING, AND THERE WERE CHILDREN ON BOARD. THE HEADREST DEPLOYED AS IF THERE WAS AN ACCIDENT, BUT THERE WAS NO ACCIDENT. IT WAS VERY DANGEROUS. *TR

Mileage: 86,000

WE WERE DRIVING HOME AFTER A LONG SHIFT AT THE HOSPITAL, AND SUDDENLY WHILE WE'RE DRIVING DOWN THE HIGHWAY GOING 70, THE PASSENGER SIDE HEADREST JUST POPS, CAUSED US TO SWERVE OUT OF SURPRISE. WE TOOK IT INTO A DEALERSHIP, AND AFTER WORKING ON IT FOR A FEW MINUTES THEY SAID THAT A PART HAD BROKEN OUT OF IT WHICH CAUSED IT TO ACTIVATE. THEN THEY WANTED TO CHARGE US FOR THE PART AND LABOR WHEN IT'S OBVIOUSLY A DEFECT IF THE PART JUST BROKE OUT OF NOWHERE. I CONTACTED JEEP CUSTOMER SERVICE, AND THEY SAID SINCE I TOOK IT TO THE DEALERSHIP FIRST AND THEY POSSIBLY BROKE IT, THERE'S NOTHING THEY COULD DO. SO PRETTY MUCH THEY WANT US TO PAY FOR A SAFETY DEFECT IN THEIR PRODUCTS. *TR

Mileage: 71,717

THE AIRBAG IN THE PASSENGER SIDE HEADREST DEPLOYED WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. *TR

Mileage: 42,000

THE PASSENGER SEAT HEADREST DEPLOYED DURING THE NIGHT. NO ONE WAS SITTING IN THE SEAT AT THE TIME. *TR

Mileage: 107,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADREST AIR BAG DEPLOYED WITHOUT IMPACT OR COLLISION. THERE WAS NO WARNING. THE CONTACT REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROADWAY. THE HEADREST FAILED TO RECONNECT. ELKGROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO LASHER AUTO GROUP (8585 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 392-1400). THE CONTACT REACHED OUT LASHER AUTO GROUP AND WAS INFORMED TO HAVE THE VEHICLE TAKEN IN TO THE DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,750.*DT*JB

Mileage: 124,750

SERVICE AIRBAG SYSTEM WARNING LIGHT CAME ON INDICATING POSSIBLE PROBLEM. ONLINE SEARCH REVEALS THERE WAS A RECALL FOR 2014 TO 2015 MODELS, BUT MY VIN IS SHOWING NO OPEN RECALL. *TR

Mileage: 67,000

WHILE VEHICLE WAS PARKED (FORTUNATELY) THE PASSENGER SEAT ACTIVE HEAD RESTRAINT HEADREST) RELEASED BREAKING THE PLASTIC PINS HOLDING IT TOGETHER.

PARK AT MY GARAGE I HEARD A NOISE . I OPEN THE DOOR TO IND OUT PASSANGERSAID HEAD REST POP OPEN

Mileage: 149,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE PASSENGER'S SIDE FRONTAL HEADREST AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO MCGRATH CHRYSLER JEEP DODGE RAM,4610 CENTER POINT RD NE, CEDAR RAPIDS, IA 52402, BUT NOT DIAGNOSED. THE TECHNICIAN STATED THAT THE HEADREST OPERATED AS NEEDED AND A DEFECT WAS NOT FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

THE DRIVER HEADREST AIRBAG RANDOMLY DEPLOYED WITHOUT INCIDENT . THE VEHICLE WAS STATIONARY. BROUGHT TO DEALERSHIP AND WAS INFORMED THIS WAS NOT COVERED UNDER 100K WARRANTY. FELT THIS WAS CONCERNING AS POTENTIAL OTHER HEADREST AIRBAG MAY DEPLOY. ADDITIONALLY ASKED ABOUT THE LEATHER PULLING UP OFF THE DASHBOARD BUT INFORMED THIS ALSO WAS NOT COVERED.

Mileage: 85,000

PASSENGER SIDE HEADREST POPPED OUT WHILE VEHICLE WAS MOVING AT A STEADY RATE ON A LOCAL STREET. PASSENGER WAS IN SEAT. PASSENGER REPORTED SOME DISCOMFORT. HEADREST CANNOT BE RESET.

Mileage: 46,000

THE DRIVER HEADREST DEPLOYED WITHOUT BEING IN A COLLISION AND WILL NOT GO BACK TO ITS ORIGINAL POSITION. THE VEHICLE WAS NOT IN MOTION WHEN THIS OCCURRED.

Mileage: 71,000

I ENTERED MY VEHICLE AFTER IT WAS IT WAS STATIONARY FOR APPROXIMATELY 10 HOURS TO FIND THE PASSENGER SIDE HEADREST ASSEMBLY HAD DEPLOYED ON ITS OWN WITHOUT ANY EXTERNAL COLLISION FOR FORCE TO THE HEADREST ASSEMBLY

Mileage: 98,000

INADVERTENT DEPLOYMENT OF "ACTIVE HEADREST" ON DRIVER'S SEAT WITH NO ACCIDENT. HEADREST SPONTANEOUSLY BURST OPEN. VEHICLE WAS STATIONARY AND GEAR SHIFTER WAS IN PARK IN MY DRIVEWAY WITH THE ENGINE RUNNING.

Mileage: 150,000

AHR HEADREST DEPLOYED WHILE DRIVING.

Mileage: 124,000

I HAVE A ACC / FCW UNAVAILABLE MESSAGE THAT DEACTIVATES MY AUTO BREAKING SYSTEM TO PREVENT A COLLISION. THIS ERROR MESSAGE MAY RELATE TO THE ORC MODULE THAT MAY CONTROL OTHER SAFETY DEVICES IN THE VEHICLE SUCH AS THE AIR BAGS. THIS DEACTIVATION OCCURS WHILE THE VEHICLE IS IN MOTION CITY STREET AND ON THE HIGHWAY.

Mileage: 89,000

I GOT INSIDE MY JEEP WHICH WAS PARKED IN MT GARAGE, IN THE AFTERNOON TO GO TO WORK AND NOTICED THAT THE DRIVER SIDE HEAD RESTRAINT HAD DEPLOYED, I DO NOT KNOW WHY, WHEN I HAD CAME FROM WORK THE PREVIOUS NIGHT AND GOT OUT THE JEEP IT WAS FINE. I LOOKED IN THE OWNERS MANUAL AND IT DESCRIBED HOW TO RESET IT. THIS DID NOT WORK, I CALLED THE DEALER (DAYTON ANDREWS OF SAINT PETERSBURG, FL.) AND THEY SAID THAT IT WAS A KNOW PROBLEM AND IS NOT COVERED UNDER THE WARRANTY. THEY WANT OVER $800 TO REPLACE IT,

Mileage: 69,960

YESTERDAY OUT OF NOWHERE MY PASSENGER HEADREST DEPLOYED, I WASN'T IN AN ACCIDENT I WAS JUST PARKED AND THE HEADREST JUST POPPED OUT OF PLACE. I CALL THE DEALER AND THEY TOLD ME IS OVER $600 OF REPAIR. I DON'T UNDERSTAND WHY I SHOULD PAY THE REPAIR WHEN IT IS A VEHICLE MALFUNCTION.

Mileage: 81,300

WHILE DRIVING, THE DRIVERS SIDE HEAD REST WAS ACTIVATED CAUSING THE ACTIVE HEAD RESTRAIN TO BE DEPLOYED.

Mileage: 59,000

ON 9/6/19 WHILE TRAVELING AT A LOW RATE OF SPEED ON A FOUR LANE ROAD THE DRIVER'S SIDE HEADREST "EXPLODED" PROPELLING THE FRONT HALF OF THE HEADREST VIOLENTLY FORWARD. THIS CAUSED A HARD HIT TO THE BACK OF MY HEAD THAT LEFT ME STUNNED. I WAS UNSURE OF WHAT HAPPENED UNTIL I WAS STOPPED AT A LIGHT AND COULD SEE THAT IT HAD SPLIT FORCING THE FRONT HALF INTO MY HEAD. IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED OR MERGING ONTO THE NEARBY INTERSTATE THAT WAS MY DESTINATION, THIS IMPACT LIKELY WOULD HAVE CAUSED ME TO HAVE AN ACCIDENT. THE HIT WAS SO FORCEFUL THAT I AM CONCERNED IT MAY HAVE DONE SOME DAMAGE TO MY NECK, SO I MAY HAVE TO SEEK MEDICAL CARE. ONCE I GOT HOME I DID A GOOGLE SEARCH AND FOUND MANY REPORTS AND LAWSUITS REGARDING THIS DEFECT IN THE ACTIVE HEAD RESTRAINT HEADREST ON CHRYSLER/ JEEP PRODUCTS. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT. SURELY THIS ISSUE MERITS A RECALL.

Mileage: 49,000

THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED WITHOUT A COLLISION. I WAS DRIVING IN A PARKING LOT AND HEARD A LOT SOUND AND WAS HIT IN THE BACK OF HEAD BY AN UNKNOWN OBJECT AT THE TIME. AFTER STOPPING AND COMPOSING MYSELF AND CHECKING MYSELF OUT AS I THOUGHT I MAY HAVE BEEN SHOT. I REALIZED THE HEADREST HAD DEPLOYED. CONTACTES TWO DEALERSHIPS IN MY AREA AND BOTH SAID THEY HAD NEVER HEARD OF THIS HAPPENING AND IT WAS NOT A RECALL AND NOT COVERED UNDER WARRANTY

Mileage: 101,247

TO WHOM THIS MAY CONCERN, ON FEBRUARY 23, 2018 I WAS DRIVING ON I-4 IN ORLANDO, FL WHEN A PASSENGER-SEAT BRACKET INSIDE THE HEADREST GAVE WAY. MY WIFE WAS THE PASSENGER WHO ACTUALLY STAYED HOME FROM WORK THE FOLLOWING DAY HAVING NECK PAIN. NECK PAIN DIMINISHED AND SHE WENT BACK TO WORK THE NEXT DAY. SOMETIME SHORTLY AFTER, I DROPPED OFF MY CAR (2014 JEEP GRAND CHEROKEE SUMMIT) AT THE FIELDS AUTOMOTIVE FOR A HEADREST REPLACEMENT. THE DEALERSHIP TOLD ME I HAD TO RESCHEDULE AS THEY HAD TO ORDER A NEW HEADREST. I WENT BACK TO PICK UP MY JEEP AND OF COURSE RESCHEDULE A TIME FOR REPLACEMENT. WHEN I DROPPED OFF MY JEEP AGAIN, I GET A PHONE CALL STATING THAT THE HEADREST WAS NOT COVERED UNDER WARRANTY AND THE COST WAS WELL OVER $700.00 (PARTS AND LABOR) WHICH I DECLINED AND WENT BACK AGAIN TO PICK UP. A FEW WEEKS LATER I DECIDED TO ORDER THE HEADREST FROM FACTORY OEM PARTS IN TAMPA, FLORIDA AND HAD IT SHIPPED TO MY RESIDENCE. RECEIVED NEW HEAD REST, INSTALLED AND WIRED IN SECONDS. HEADREST COST $443.87 INCLUDING SHIPPING. INVOICE IS ATTACHED. VERY UPSET WITH THE TIME I SPENT ON RESOLVING THIS AND THE MARKUP THE DEALERSHIPS ARE CHARGING FOR THE REPLACEMENT. I INVESTIGATED THE DAMAGED HEADREST AND RELATED THE FAULT FROM A BROKEN PLASTIC CLIP. I STILL HAVE THE DAMAGED HEADREST.

Mileage: 75,000

WHILE VEHICLE WAS STATIONARY, PARKED IN DRIVEWAY, PASSENGER SEAT ACTIVE HEADREST FAILED INTO AN OPEN POSITION. AS STATED BY OTHERS, AND VERIFIED BY DEALER, PLASTIC RETAINING CLIPS FAILED AND CAUSED AN UNNECESSARY RELEASE. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THE DRIVERS SIDE HEAD REST COULD FAIL AT ANY MOMENT, POTENTIALLY CAUSING AN ACCIDENT THAT RESULTS IN SERIOUS INJURY OR DEATH.

Mileage: 70,700

I WOULD LIKE TO ADDRESS THIS ISSUE TO JEEP ABOUT MY PASSENGER HEADREST DEPLOYING WITHOUT ANY CAUSE WHILE MY CAR WAS IN PARK FOR MORE THAN 6 HOURS... AFTER READING MORE THAN SEVERAL THREADS AND CONCERNS FROM OTHER JEEP OWNERS AND IT ALSO HAPPENING TO THEM AND THE OUTRAGEOUS COST TO REPAIR A SINGLE HEADREST INCLUDING LABOR IS BEYOND ME. I FEEL CHEATED OUT. THIS REPAIR IS ALMOST A 800.00 REPAIR ... WHY HAS JEEP NOT MADE THIS VERY REPETITIVE ISSUE A RECALL? I FEEL JEEP SHOULD BE RESPONSIBLE FOR THE DIAG AND ALSO THE REPAIR FOR MY JEEP. I KNOW I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE AND HAS FELT THE SAME. I AM ASKING FOR SOMEONE TO HANDLE THIS IN A FAIR MANNER. BEING A SINGLE PARENT AND NOT BEING ABLE TO FORK MONEY LIKE I AM A BANK HAS MADE THIS TREMENDOUSLY FRUSTRATING.

Mileage: 81,000

AIRBAG IN HEADREST DEPLOYED WHILE DRIVING ON A CITY STREET.

Mileage: 118,000

THE ACTIVE HEADREST DEPLOYED WHILE PULLING OUT OF A PARKING GARAGE FOR NO REASON.

Mileage: 72,000

ACTIVE HEADREST COLLISION SYSTEM RANDOMLY DEPLOYED WHILE I WAS DRIVING. APPEARS TO HAVE SOME KIND OF RETAINING MECHANISM FAILURE AS I CANNOT CLIP IT BACK IN. MANY OTHERS APPEAR TO HAVE HAD THIS ISSUE AS REPORTED ACROSS INTERNET FORUMS AND STILL NO RECALL.

Mileage: 117,800

AIRBAG LIGHT CAME ON AT 106,000 MI. WAS TOLD IT WAS AN ISSUES WITH THE WIRING IN THE HEAD RESTRAINT. WOULD NEED TO HAVE HEAD REST REPLACED FOR $700. I DON'T BELIEVE THERE IS ANY REASON THIS SHOULD HAVE FAILED AS THE CAR HAS NEVER BEEN IN AN ACCIDENT

Mileage: 106,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 10 TO 15 MPH, THE DRIVER'S HEADREST AIR BAG ABRUPTLY DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ROMANO CHRYSLER JEEP (215 W GENESEE STREET, FAYATTEVILLE, NY 13066, 315-637-3101) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S HEADREST AIR BAG NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

THE HEADREST OF THE DRIVERS SEAT DEPLOYED WHILE I WAS DRIVING. I WAS DRIVING ON A HIGHWAY WITH CRUISE CONTROL AND AND THE VEHICLE WAS AT A STEADY SPEED WITH NO SUDDEN JOLTS OR STOPS. I HEARD A VERY LOUD POP AND THE HEADREST HIT ME IN THE BACK OF THE HEAD. THE INCIDENT STARTLED ME AND CAUSED ME TO HIT MY BREAKS.

Mileage: 100,020

THE 'SERVICE AIRBAG SYSTEM' DISPLAY AND AIRBAG LIGHT COMES ON AND OFF. I HAD IT REPAIRED BUT THE DEALER SAID IT'S NOT COVERED UNDER THE 'SAFETY WARRANTY' . I THINK IT SHOULD BE.

Mileage: 68,280

JEEP GRAND CHEROKEE OVERLAND HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS WAS PARKED IN MY DRIVEWAY. IT HAD NOT BEEN SETTING FOR MORE THAN 6 HOURS SINCE LAST DRIVEN. I OPENED THE FRONT PASSENGER SIDE DOOR AND THE PASSENGER SIDE HEAD REST ACTIVATED. NEEDLESS TO SAY THIS SCARED THE HECK OUT OF ME, BUT LUCKILY I WAS NOT HARMED. UPON INSPECTION IT LOOKS AS THOUGH THE PLASTIC RETAINERS WHICH HOLD THE UNIT IN SOMEHOW BROKE ALLOWING THE HEADREST TO ACTIVATE.. I AM NOT AN ENGINEER, BUT THIS IS CLEARLY A PROBLEM DUE TO FAULTY ENGINEERING OR MANUFACTURING. AFTER SOME TIME SEARCHING ON THE INTERNET I FOUND TONS OF OTHER JEEP OWNERS WHO HAVE EXPERIENCED THE SAME ISSUE. CLEARLY JEEP IS AWARE OF THIS ISSUE, BUT AS OF YET HAS BEEN IGNORING THE PROBLEM. IF THIS HAD HAPPENED TO THE DRIVERS SIDE HEAD REST WHILE I WAS DRIVING IT COULD HAVE CAUSED A SERIOUS OR POSSIBLY DEADLY ACCIDENT

Mileage: 29,250

TAKATA RECALL WHILE DRIVING MY CAR DOING 20 MPH IN NORMAL DRIVING CONDITIONS MY PASSENGER SIDE HEADREST MALFUNCTIONED AND DEPLOYED HITTING THE PASSENGER IN THE BACK OF THE HEAD. THE HEADREST DEPLOYED AND EXPLODED WITH A LOT OF FORCE. IT WAS A VERY SCARY SITUATION. I HAD NO IDEA THAT THE HEADRESTS WERE CAPABLE OF THAT. UPON FURTHER INVESTIGATION I SAW THAT THE PLASTIC 'CLIPS' THAT KEEP THE HEADREST FROM GOING OFF HAD BEEN COMPLETELY SHATTERED AND BROKEN MAKING THE HEADREST UNFIXABLE. WHEN I CALLED THE JEEP DEALERSHIP THEY TOLD ME IF THE 'CLIPS' WERE BROKEN THAT THE HEADREST NEEDED TO BE REPLACED. I AM SHOCKED THAT A 'SAFETY FEATURE ' MALFUNCTIONING IS A PROBLEM THAT I NEED TO PAY TO FIX. (ABOUT $680 FOR A REPLACEMENT PLUS LABOR COST) THIS COULD HAVE RESULTED IN A SERIOUS CRASH AND INJURIES. THIS STYLE HEADREST NEEDS TO BANNED. ALSO OTHER JEEP OWNERS NEED TO BE AWARE OF THIS. IT'S VERY UNSAFE AND JEEP NEEDS TO REPLACE THE HEADREST WITH A COMPLETELY DIFFERENT SAFER HEADREST. I FEAR NOW THAT WHEN I'M DRIVING THAT THE DRIVER SIDE HEADREST COULD MALFUNCTION AND EXPLODE AT THE BACK OF MY HEAD RESULTING IN SERIOUS INJURIES. IVE TALKED TO OTHER JEEP OWNERS WITH THE SAME STYLE VEHICLE AND NONE OF THEM WERE AWARE OF THIS 'SAFETY FEATURE' WITH THE HEADREST. AND NOT ONE SINGLE MENTION IN THE OWNERS MANUAL ABOUT THIS DEPLOYING HEADREST. PEOPLE NEED TO BE AWARE!!

Mileage: 24,400

SUNROOF HAS FAILED 6 TIMES AND IS NOW READY FOR IT'S 7TH REPAIR. THE SUNROOF'S AUTOMATIC FUNCTIONS STOP WORKING SO WHEN IT FAILS YOU HAVE TO PUSH THE CLOSE BUTTON REPEATEDLY WHILE THE SUNROOF MOVES MAYBE 1/4" ON EACH DEPRESSION OF THE BUTTON. THE DEALER REPLACED THE MOTOR ONCE AND FOR THE OTHER 4 TIMES I WAS TOLD IT NEEDED TO BE CALIBRATED. THE LAST SUNROOF FAILURE THEY WENT IN AND WENT THROUGH ALL OF THE ELECTRICAL CONNECTORS AND SAID THEY FOUND SOME ELECTRICAL WIRING PROBLEMS AND FIXED THEM. THE SUNROOF FAILED AGAIN 2 WEEKS LATER. THE AIRBAG WARNING LIGHT, DUE TO ANOTHER ELECTRICAL CONNECTOR ISSUE. THE ELECTRONICS IN THE VEHICLE MALFUNCTIONS REGULARLY WHICH AFFECT THE RADIO CONTROLS, NAVIGATION, CENTRAL LOCKING, PHONE, AND I GET RANDOM ERRONEOUS ERRORS ON THE DASH DISPLAY. THE RADIO/NAVIGATION UNITS HAVE BEEN REPLACED. THE NAVIGATION SCREEN LOCKS UP BUT THE VOICE WILL CONTINUE TO GIVE YOU VERBAL INSTRUCTIONS. IF YOU MANUALLY LOCK THE VEHICLE AND START WALKING AWAY THE HORN WILL BEEP TWICE AND THE VEHICLE WILL UNLOCK LIKE THE KEYS HAVE BEEN LOCKED IN THE CAR, EVEN THOUGH THEY ARE IN YOUR HAND. I WAS TOLD YOU CANNOT USE THE LOCK BUTTONS ON YOUR DOOR TO LOCK THE VEHICLE. WHEN YOU WALK UP TO THE CAR AND GRAB THE DOOR HANDLE TO UNLOCK THE CAR IT FAILS, AND YOU HAVE TO GRAB THE DOOR HANDLE ALL OVER REPEATEDLY TO GET IT TO UNLOCK. THE DASH DISPLAY WILL GIVE FALSE MESSAGES WHILE DRIVING LIKE ALREADY IN DESIRED GEAR AND NO ONE HAS TOUCHED THE SHIFTER. THE VOICE WILL COME ON RANDOMLY AND ASK YOU WHAT NUMBER YOU WANT TO CALL, AGAIN NO BUTTONS NOR THE DISPLAY HAVE BEEN TOUCHED. ERROR ON DISPLAY MEMORY SYSTEM, THE PROGRAMMED SEAT SWITCHES WERE REPLACED. TRANSMISSION ISSUE, THE MODULE WAS REPLACED. REAR HATCH FAILURE, FINALLY SWITCH WAS REPLACED. REAR TAIL LIGHT LENS REPLACED AS IT WAS FULL OF WATER. CHECK ENGINE LIGHT, FAULTY OIL PRESSURE SWITCH. ENGINE VIBRATION, BAD AC COMP.

Mileage: 9,923

WHILE DRIVING DOWN THE HIGHWAY AT ROUGHLY 40MPH, THE DRIVERS SEAT ACTIVE HEADREST DEPLOYED AND HIT ME IN BACK OF THE HEAD, JERKING MY HEAD FORWARD. AFTER ARRIVING HOME, I INSPECTED THE HEADREST AND NOTICED THAT THE PLASTIC CLIPS HOLDING THE HEADREST BACK, BROKE.

Mileage: 44,000

I WAS DRIVING AT ABOUT 10 MPH AND THE FRONT PASSENGER HEADREST DEPLOYED HITTING MY FIANC IN THE THE BACK OF HIS HEAD. IT APPEAR THE PLASTIC LATCH BROKE ON THE INSIDE OF THE MECHANISMS. THIS IS AN EXTREME SAFTELY ISSUE AS I SWERVED DUE TO THE EXTREMELY LOUD NOISE. UPON SEARCHING ON GOOGLE IT APPEARS THIS IS A MAJOR ISSUE WITH THE JEEP'S GRAND CHEROKEES FOR THOSE YEAR. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS INJURED. IF I WAS ON THE FREEWAY AND IT HAPPENED TO THE DRIVER SIDE SEAT THEN THIS COULD HAVE RESULTED INTO A MAJOR ACCIDENT

Mileage: 55,333

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE SLID AND CRASHED INTO THE PASSENGER SIDE CORNER PANEL OF A 2009 CHEVROLET TRUCK. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES, SENSOR, AND ALTERNATOR NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33977852. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS TAKEN TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VIN WAS NOT AVAILABLE.

Mileage: 39,000

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE AND THE CONTACT STRUCK A DITCH ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SPINE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE PARTS WERE UNAVAILABLE PRIOR TO THE CRASH. THE FAILURE MILEAGE WAS 48,000. *BF *TT THE CONSUMER STATED THAT THE TIRE WAS NOT THE CAUSE OF THE ACCIDENT BUT THAT THE TIRE OFF AT THE TOW YARD.*TR

Mileage: 48,000

I WAS COMING TO A GRADUAL STOP AT A TRAFFIC LIGHT ON A LOCAL ROAD WHEN THE ACTIVE HEAD RESTRAINT SEEMINGLY DEPLOYED. I WAS NOT IN A COLLISION AND THERE WAS NO REASON FOR IT TO DEPLOY. UPON EXAMINING THE MECHANISM IT WAS NOT TRIGGERED, RATHER IT FAILED BECAUSE THE PLASTIC CLIPS THAT HELD ONTO THE LATCH HAD BROKEN OFF INTERNALLY CAUSING THE HEADREST TO HIT ME VIOLENTLY IN THE BACK OF THE HEAD. THIS COULD HAVE BEEN FAR WORSE HAD I NOT BEEN ALMOST AT A COMPLETE STOP.

Mileage: 49,000

HEAD REST DRIVERS SIDE DEPLOYED WHILE CAR PARKED IN GARAGE NO MOVEMENT AT ALL

Mileage: 6,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE OCCURRED. THE CONTACT NOTICED THAT THE PASSENGER HEADREST AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RYDELL CHRYSLER DEALER (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, PHONE (866) 733-3506) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONCERN HEADREST RESTRAINT DID NOT LOCK INTO PLACE, AND THE FRONT PASSENGER SEAT HEADREST RESTRAINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING 65 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RYDELL CHRYSLER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RETRACT PROPERLY WHEN BUCKLED TO SECURE THE PASSENGER. THE SEAT BELT WAS LOOSELY CONNECTED WHEN LOCKED INTO THE BUCKLE. THE DEALER (COLONIAL SOUTH CHRYSLER JEEP AND DODGE, 42 STATE RD, DARTMOUTH, MA 02747, (508) 984-1900) INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIR. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS, AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

DRIVER'S HEADREST AIRBAG DEPLOYED WHEN WE WERE NOT IN THE CAR, AND THE CAR HAS NOT BEEN IN AN ACCIDENT. CHRYSLER WAS CONTACTED AND DID A PRIVATE INVESTIGATION WHICH LED THEM TO BELIEVE THAT THE INCIDENT WAS NOT DUE TO MANUFACTURING RESPONSIBILITY. THIS INCIDENT HAPPENED SOME TIME IN EARLY APRIL - WE NOTICED IT AROUND APRIL 14TH. I HAVE CONTACTED THEM 6 TIMES SINCE THEN AND THEY REFUSE TO EXPLAIN WHY THE AIRBAG DEPLOYED, OR OFFER ASSISTANCE IN REPAIRING IT.

Mileage: 66,000

WAS INVOLVED IN AN ACCIDENT AND MY AIR BAGS DID NOT DEPLOY, IN WHICH I SUSTAINED A HEAD INJURY. THE VEHICLE WAS IN MOTION ON A CITY STREET DRIVING FORWARD.

Mileage: 49,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. LEE SUMMIT DODGE CHRYSLER JEEP RAM (1051 SE OLDHAM PARKWAY, LEE SUMMIT, MISSOURI 64081) WAS MADE AWARE OF THE FAILURE AND REPLACED AN UNKNOWN WIRE IN THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AS NEEDING THE WIRING HARNESS REPLACED UNDER THE DRIVER'S SEAT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,300.

Mileage: 36,300

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT SWERVED TO AVOID A DEER. IN THE PROCESS, THE CONTACT'S VEHICLE CLIPPED THE DEER. THE VEHICLE LEFT THE ROADWAY, LANDED IN A DITCH, AND FLIPPED AND ROLLED OVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER OF THE VEHICLE (THE CONTACT'S HUSBAND)SUSTAINED INJURIES TO THE FACE AND HEAD. THE CONTACT (SEATED IN THE FRONT SEAT) SUSTAINED INJURIES TO THE BACK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

LEATHER DASH COMING UNGLUED WITH THE ADHESIVE JEEP USED TO ADHERE THE LEATHER DASH TO THE PLASTIC UNDERNEATH CAUSING VISIBILITY ISSUES ALONG WITH A SAFETY ISSUES THAT CAN BLOCK DEFROST VENT ALONG WITH AIRBAG INTERFERENCE.

Mileage: 67,000

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 62 MPH, A LARGE TRACTOR TRAILER MERGED INTO THE CONTACT'S LANE AND CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED AND DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE UPPER BODY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,978.

Mileage: 51,978

THURSDAY EVENING MY HUSBAND WAS BACKING OUT OF OUR GARAGE AT OUR HOUSE. WHEN HE GOT TO THE STREET (A RESIDENTIAL ROAD) HE PUT THE CAR INTO DRIVE AND THAT'S WHEN THE DRIVER'S HEADREST DEPLOYED (SEPARATED FROM THE PLASTIC PIECE LIKE AN AIRBAG, HEADREST RESTRAINT ACTIVATION THING) HITTING MY HUSBAND IN THE BACK OF THE HEAD FORCEFULLY. HE DID NOT HIT ANYTHING OR RUN OVER ANYTHING WHILE BACKING OUT. NO OTHER AIRBAG DEPLOYED IN THE CAR, JUST THAT ONE. HE PULLED BACK INTO THE GARAGE AND TOLD ME WHAT HAPPENED. WE GOT ON CHRYSLER'S MOPAR WEBSITE TO SEE IF THERE WERE ANY RECALLS REGARDING THAT PART. THERE WERE NO CURRENT RECALLS ON OUR VEHICLE AND WE WERE UP-TO-DATE WITH ALL THE RECALLS ON OUR VEHICLE. WE CONTACTED CHRYSLER SEVERAL TIMES AND GOT NOWHERE WITH THEM, BUT THE FIRST REPRESENTATIVE WE TALKED TO DID GIVE US A CASE NUMBER. THEY ARE BASICALLY SAYING IT IS OUT OF THEIR HANDS AND IN THE DEALERSHIPS. WE THEN CONTACTED THE DEALERSHIP WHERE WE PURCHASED AND SERVICE OUR JEEP. THEY TOLD US TO HAVE IT TOWED THERE AND THEY WILL INSPECT THE PROBLEM. EVEN IF THEY FIX THE PART OR RESET THE AIRBAG THING, I AM STILL SCARED TO DRIVE MY CAR TO AND FROM WORK AND TRANSPORT MY CHILD. *TR

Mileage: 61,000

IT BROKE AND IT HIT MY WIFE IN THE HEAD, NEED TO BE REPLECED AND PROGRAMED TO REPLACE IT THE DEALER WANTS 570.00 DLS

Mileage: 67,000

BAD ACCIDENT SIDE AND FRONT NO AIRBAGS DEPLOYMENT

Mileage: 28,000

FCA REFUSES TO DO OPEN RECALLS THEY CLAIM VEHICLE WAS IN MISSOURI WITH 69K MILES ON IT. VEHICLE IS A 1 OWNER CHRYSLER CAPITAL LEASE RETURN WITH 29K MILES USED AND SEVICED IN CALIFORNIA ONLY. 5 OPEN RECALLS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 04/05/17*LJ *CN

Mileage: 32,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE AIRBAG INDICATOR LIGHT IS ON. I TOOK IT TO ADEL CHRYSLER DEALER TO INVESTIGATE. THE SAID "44846 OPEN IN ORC MODULE NEED TO REPLACE ORC MODULE" I INVESTIGATED AND DISCOVERED CHRYSLER RECALL P67 FOR 2014 JEEP GRAND CHEROKEES. HOWEVER, WHEN I CONTACTED CHRYSLER, THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. MY CAR HAS THE EXACT SAME PROBLEM AS THE RECALL DESCRIBES YET IT IS NOT INCLUDED IN THE RECALL!! I THINK IT SHOULD BE INCLUDED AND THAT CHRYSLER SHOULD REPLACE THE ORC MODULE AT NO CHARGE. WHILE CHRYSLER DID OFFER TO GIVE ME THE PART FREE, I WOULD STILL HAVE TO PAY LABOR $150. I THINK IT SHOULD BE DONE FREE. SO I AM FILING THIS COMPLAINT. MEANWHILE MY AIRBAGS WON'T DEPLOY UNTIL THIS IS FIXED. THE NHTSA CAMPAIGN NUMBER: 14V643000

Mileage: 44,846

TAKATA, ON APRIL 15, 2016 I HAD A HEAD ON COLLISION WITH A 2004 FORD PICK UP TRUCK ON STATE HIGHWAY 28 IN SENECA SC THE JEEP WAS TOTALLY DESTROYED AND I SUFFERED MULTIPLE SERIOUS BODILY INJURIES. THE AIRBAGS DID NOT DEPLOY. IF THE AIRBAGS HAD DEPLOYED IT WOULD NOT HAVE CONCLUDED IN BROKEN RIBS, BROKEN HAND, MULTIPLE CUTS AND BRUISES AND THE LOSS OF 90 % OF MY SITE. EVEN THE STATE TROOPER SAID HE HAD NEVER WITNESSED SUCH A TRAVESTY.

Mileage: 44,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HAVE 2 RECALLS, P36/NHTSA 14V-391 AND P67/NHTSA 14V-643, THAT HAVE YET TO BE FIXED. THE P36 IS FROM AUGUST 2014 AND P67 FROM APPROX 1YR AGO.THE DEALER, NOW APPLE CHRYSLER/JEEP HANOVER, PA, TOLD ME I AM ON A WAITING LIST DUE TO NO PARTS TO FIX FOR P36 AND HAVE ASKED THEM SEVERAL TIMES FOR P67 TO INCLUDE DURING NORMAL SERVICE. NEITHER HAVE BEEN FIXED TO DATE. WROTE CHRYSLER SOME 6 MONTHS AGO ABOUT THE PROBLEM AND THEY PASSED ME TO THE DEALER WHO SAID THEY WOULD GET BACK TO ME - STILL NO RESPONSE. EMAILED A COMPLAINT TO CHRYSLER CORP AGAIN TODAY. MY WIFE ONLY DRIVES THE VEHICLE WHEN SHE MUST, FOR FEAR IT MAY CATCH FIRE OR THE PASSIVE RESTRAINT SYSTEM TO FAIL WITH GRANDCHILDREN ABOARD. THESE RECALLS, OVER A YEAR OLD, SHOWS CHRYSLER HAS NO REGARD FOR IT'S CUSTOMERS LETTING THEM DRIVE UNSAFE VEHICLES FOR A LONG PERIOD OF TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE WINDSHIELD WIPERS WERE ACTIVATED BUT THE INTERIOR LIGHTS FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) 15V509000, (VISIBILITY) AND 15V461000 (EQUIPMENT) HOWEVER, STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/29/16*LJ *TR

Mileage: 115,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V634000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS IN AN ACCIDENT IN THIS VEHICLE AND THE AIR BAGS DID NOT DEPLOY.

Mileage: 24,000

BOUGHT NEW IN APRIL 2013. SINCE THEN, JEEP HAS BEEN IN DEALERS SERVICE DEPT FOR MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, DOWN LOADS TO CONTROL MODULES AND FRONT AND REAR BUMPERS JUST FALLING OFF. RADIO WAS REPLACED, WIRING HARNESS REPLACED, MANY CONTROL MODULARS REPLACED, GENERATOR AND BATTERY REPLACED AND THE DEALER EVEN ADDED AN EXTRA NEGATIVE WIRE TO THE JEEP TO STOP THE EXTERIOR AND INTERIOR LIGHTS FROM JUST TURNING OFF AND ON, ALTERING THE JEEPS DESIGN. MY JEEP THEN BEGAN TURNING ON AND OFF CERTAIN CONTROLS, LIKE THE WIPERS WOULD JUST COME ON AND OFF, THE RADIO WOULD GO UP AND DOWN IN SOUND THEN THE WHOLE SCREEN WOULD GO BLACK, TURNING OFF ON ITS OWN, DEALER HAD TO REPLACE THE ENTIRE RADIO SYSTEM. RECENT REPAIRS WERE THE TRANSMISSION, WHICH HAVE BEEN AN ONGOING PROBLEM WITHIN MONTH OF PURCHASE. THE JEEP WOULD NOT GO HIGHER THE 2ND GEAR. DEALER HAD TO REMOVE CERTAIN CODES, REPLACE WITH NEW CODES AND REPROGRAM THE TCM CONTROL MODULE. THIS HAS BEEN DONE MANY TIMES. JUST LAST MONTH, THE FRONT AND REAR BUMPERS JUST BEGAN TO FALL APART. DEALER HAD TO SEND JEEP TO A BODY SHOP FOR REPAIRS. THE JEEP IS IN MINT CONDITION AND AWAYS HAS. IT'S SERVICE RECORD IS PROOF OF PROPER MAINTEANCE ON SCHEDULE. ON ONE OCCASION AFTER THE DEALER ATTEMPTEDTO FINX THE LIGHTS FROM GOING OUT AND HAD THE JEEP FOR SEVRAL WEEKS, THE DEALER TOLD ME THEY GO THE LIGHTS TO AT LEAST NOT GO OUT BUT IT STILL HAS A SLIGHT FLICKER. WHEN I TOLD THE DEALERSHIP THAT'S NOT FIXED RIGHT, THE DEALER TOLD ME THAT THEY CONSIDERED THE REPAIRS COMMERCIALLY ACCEPTABLE. IT'S BEEN ALMOST A YEAR SINCE I HIRED AN ATTORNEY TO ADDRESS THIS UNDER THE LEMON LAW BUT CHRYSLER CONTINUES TO DRAG THIS ISSUE OUT WITHOUT ADDRESSING THE SAFETY ISSUES MY FAMILY CONTINUES TO ENDURE ON A DAILY BASIS . ASKING THE ATTORNEY TO BECOME MORE INVOLVED, I WAS TOLD THEY HAVE TO DO WHAT THE LAW ALLOWS

Mileage: 9,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/12/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 1/4/2015 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHILE BEING OUTSIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,240.

Mileage: 11,240

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V636000 (ELECTRONIC STABILITY CONTROL), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE UNINTENDED SIDE CURTAIN AIR BAG DEPLOYMENT AND OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICES. *SMD THE CONSUMER REFERENCED RECALL NUMBERS 14V643000, 15V041000 AND 15V041000. CHRYSLER INFORMED THE CONSUMER, THERE WERE NO SUCH RECALLS. *JB

EVENT OCCURRED DECEMBER 22, 2014. AFTER MULTIPLE MONTHLY CHECK ENGINE LIGHTS AND "REPLACE" OF THE COMPUTER, THE VEHICLE INFORMATION CENTER GAVE A WARNING OF "INCORRECT DEF DETECTED." (ONLY MOPAR DEF HAD BEEN USED). WITHIN 10 MILES THE VIC WARNING STATED "VEHICLE WILL NOT RESTART IN 200 MILES." RETURN TO THE DEALER AGAIN AFTER THE PREVIOUS VISIT 3 DAYS PRIOR TO "REFLASH" THE COMPUTER INDICATED A RECENT TSB FOR REPLACEMENT OF THE CATALYTIC CONVERTER. I ALSO HAD THEM CHECK THE DEF PUMP AND NOZZLE WHICH WAS CLOGGED WITH CRYSTALLIZED DEF. AFTER TWO WEEKS OF WAITING WITH THEM NOT ABLE TO FIND A CATALYTIC CONVERTER AND NEW OXYGEN SENSOR I WAS FORCED TO TRADE THE VEHICLE AT A LOSS. (CHRYSLER WOULD NOT OFFER ANY HELP ON THE TRADE). UPDATE 9/15/15*CW ON JUNE 7, 2014 THE TRACTION CONTROL LIGHT ILLUMINATED, THE STEERING SENSOR SHORTED OUT. ON AUGUST 12, 2014, THE CHECK ENGINE LIGHT ILLUMINATED AND THE PCM SOFTWARE WAS UPDATED. ON AUGUST 14, 2015, THE CLOCKSPRING WAS REPLACED. THE ENGINE LIGHT ILLUMINATED SEVERAL MORE TIMES. THE CATALYTIC CONVERTER WAS REPLACED. UPDATED 10/01/15*JB UPDATED 12/23/15.*JB

Mileage: 20,100

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/10/15*LJ

MADE AN APPOINTMENT FOR THE RECALL SINCE I GOT THE RECALL NOTICE. APPOINTMENT CONFIRMATION NUMBER #X03QBQOQ38 WITH NAPLETON CHRYSLER IN KISSIMMEE, FL. THEY VERIFIED THE PART WAS IN. SHOWED UP FOR APPOINTMENT AND AFTER TWO HOURS, I GOT AN OIL CHANGE, TIRE ROTATION SOME UPDATES AND NO SAFETY RECALL. TOTALLY UNACCEPTABLE THAT I HAD TO TAKE A DAY OFF WORK FOR A RECALL I HAVE BEEN WAITING ON SINCE OCTOBER AND IT DID NOT HAPPEN. THESE RECALLS ARE JUST SCAMS TO GET THE OWNER TO HAVE OTHER WORK DONE. I CAN'T BELIEVE A NATIONAL AGENCY IS INVOLVED WITH THIS TYPE OF SCAM. RE: P67/NHTSA 14V-643. ...UPDATED 08-06/15 *BF

Mileage: 14,561

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS). THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/03/15 UPDATED 12/10/15 *JS

A TEEN DRIVER PULLED OUT IN FRONT OF MY WIFE AND SHE HIT HER GOING AROUND 20-25 MPH. THE WHOLE FRONT OF THE JEEP NEEDED TO BE REPAIRED TO THE TUNE OF ALMOST $6,000.00. HOWEVER, THE AIRBAGS NEVER DEPLOYED. MY WIFE DID GO TO THE HOSPITAL COMPLAINING OF LOWER BACK PAIN AND A FEW DAYS LATER HAD A SORE NECK AS WELL. I REALIZE IT WAS A HIGH SPEED IMPACT, BUT THE WITH THAT MUCH DAMAGE IT SEEMS LIKE THE AIR BAGS SHOULD HAVE WENT OFF.

Mileage: 24,090

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIRS WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000, 14V643000, 14V391000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), (AIR BAGS, SEAT BELTS), AND (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PART TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER INSPECTED THE AIR BAG AND INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT THE RECALL REMEDY. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WA NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO FIAT CHRYSLER CHIEF EXECUTIVE OFFICER SERGIO MARCHIONNE REGARDING A JEEP CHEROKEE SAFETY RECALL. *SMD FOR MONTHS THE PARTS WERE NOT AVAILABLE FOR RECALL #14V643000. IN NOVEMBER 2014, THE CONSUMER WAS ABLE TO GET ONE OF THE RECALLS RECTIFIED ONLY BECAUSE SOMEONE DID NOT SHOW UP FOR THE APPOINTMENT. ALSO, THE CONSUMER EXPERIENCED A CATASTROPHIC TRANSMISSION FAILURE. *JB UPDATED 08/03/15. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED ON MAY 8, 2015. UPDATED 06/09/15*JB

OCCUPANT RESTRAINT CONTROL MODULE. DEALAER CLAIMS THIS PART IS NOT AVAILABLE. THIS IS A SAFETY ISSUE. *TR

Mileage: 10,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. ..UPDATED 05/19/15*BF UPDATED 11/10/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT MADE A SHARP RIGHT TURN INTO A SMALL DITCH WHICH CAUSED THE AIR BAGS TO DEPLOY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED AS THE VEHICLE DID NOT PRESENT ANY SIGNS OF A CRASH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS). THE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.

Mileage: 15,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN: 15V041000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPORT WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) WAS RECEIVED IN JANUARY 2015. THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS WERE CONTACTED AND INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:14V643000 (AIR BAGS,SEAT BELTS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THEY INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS, SEAT BELTS), 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DEALER HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE AMOUNT OF TIME. IT HAS BEEN OVER 2 MONTHS SINCE RECEIVING A SAFETY RECALL NOTICE (P67 / NHTSA 14V-643). *TR

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS , SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE LIMITED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO SPECIFY A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND DID NOT PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT ONLY A LIMITED AMOUNT OF PARTS WERE AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS, SEAT BELTS), NHTSA CAMPAIGN ID NUMBER: 14634000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/02/15*LJ UPDATED 02/19/15*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED FOR BOTH RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/22/15. *JB STATUS UPDATED 03/25/15. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO A GUARDRAIL WHEN ANOTHER VEHICLE ABRUPTLY CUT THE CONTACT OFF. THE VEIHCLE WAS THROWN 15 FEET INTO THE AIR AND THE FRONT END OF THE VEHICLE CRASHED NOSE-FIRST INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SIDE OF THE VEHICLE THEN FLIPPED OVER AND A CHILD PASSENGER WAS PARTIALLY EJECTED FROM THE VEHICLE. THE CHILD'S UPPER BODY THEN BECAME PLUNGED UNDERWATER IN THE EMBANKMENT. THE CHILD SUSTAINED BRUISES TO THE HEAD AND LUNG FAILURE FROM ALMOST DROWNING. THE CONTACT SUSTAINED BACK INJURIES AND A FRONT PASSENGER SUSTAINED NECK INJURIES. ALL OF THE VEHCLE OCCUPANTS REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

Mileage: 1,000

WAS DRIVING IN THE LAST LEG OF MY 1100 MILE TRIP AND WARNING LIGHTS OF MY SEATBELT BEING UNBUCKLED AND AIRBAG MAINTENANCE REQUIRED. DEALERSHIP IN ALABAMA SAID IT WAS THE ORC MOD THAT IS BAD. *TR

Mileage: 1,900

I HAD DRIVEN APPROXIMATELY 520 MILES ENROUTE TO MY VACATION HOME AND WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AND SEATBELTS WERE IN USE BY BOTH MYSELF AND PASSENGER. SUDDENLY AND AT THE SAME TIME THE SEATBELT AND AIRBAG WARNING LIGHTS CAME ON AND WITHIN A FEW SECONDS THE CRUISE CONTROL DISENGAGED AND THE MESSAGE "ACC/FCW UNAVAILABLE SERVICE REQUIRED" POPPED UP ON THE DASHBOARD. FOR THE DURATION OF MY VACATION THE VEHICLE WAS OPERATIONAL HOWEVER I HAD NO CRUISE CONTROL. CONTACTED TWO JEEP DEALERS IN THE AREA AND THEY WERE TOO BOOKED UP TO SERVICE MY VEHICLE. UPON MY RETURN HOME I TOOK IT IN TO MY JEEP DEALER. HERE IS THE EXACT QUOTE FROM THEIR SERVICE INVOICE AS TO WHAT WAS DISCOVERED: "FOUND MANY MODULES WITH LOSS OF COMMUNICATIONS WITH THE ORC MODULE (AIRBAG MODULE) WITH CODES IN THEM. FOUND ORC TO HAVE AN INTERNAL FAULT, REPLACED AND SET UP ORC MODULE". *TR

Mileage: 21,600

I WAS DRIVING THE VEHICLE AND SUDDENLY THE CAR TOLD ME TO SERVICE THE AIR BAG SYSTEM. I DROVE TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE VEHICLE REQUIRES A NEW OCCUPANT RESTRAINT CONTROL MODULE. I HAVE BEEN WAITING SINCE MID-JUNE FOR THIS PART TO ARRIVE. I HAVE ALSO LEARNED THAT THE AIRBAGS WILL FAIL IN A COLLISION. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE, NOT JUST ME. *TR

Mileage: 35,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 59 MPH, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE AND LANDED IN A DITCH OF WATER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURED BACK, THE FRONT PASSENGER HAD TO GET STITCHES FROM THE IMPACT OF THE WINDOW GLASS, AND THE REAR SEAT PASSENGER HAD WATER IN THE LUNGS AND CONTUSIONS TO HIS HEAD, WHICH ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000..UPDATED 09-15-14 *BF

Mileage: 2,000

I HAVE BEEN LEASING A 2014 JEEP GRAND CHEROKEE FOR ROUGHLY TEN MONTHS. THROUGHOUT THAT TIME, I HAVE BEEN NOTIFIED AT LEAST THREE TIMES OF ACTIVE SAFETY RECALL NOTICES FOR MY VEHICLE. MY VEHICLE SHOWS COMPUTER MODULES BROKEN WHICH AS A RESULT HAS DISABLED MY AIR BAGS. IN ADDITION, MY VEHICLE HAS A SAFETY RECALL FOR A BRAKE BOOSTER AND NOW AN INOPERATIVE VANITY LAMP WHICH MAY CAUSE A FIRE. MY VEHICLE IS ENTIRELY AND COMPLETELY UNSAFE TO DRIVE AND CHRYSLER JEEP IS NOT TAKING THE APPROPRIATE IMMEDIATE ACTION TO RECTIFY THIS EVENT. I AM BEING FORCED TO DRIVE A VEHICLE WITH POSSIBLY DETERIORATED BRAKES, AND DISABLED AIR BAGS. *TR

Mileage: 12,000

AS I WAS DRIVING THE CAR THE SEAT BELT AND AIR BAG WARNING LIGHTS CAME ON, BUT THE SEAT BELT WAS BUCKLED. THE WARNING SAID DRIVER SEAT BEAT WAS UNBUCKLED AND THE AIR BAG SYSTEM WARNING LIGHT CAME ON WITH A WARNING MESSAGE. BROUGHT CAR TO DEALER, WHO INFORMED ME THAT THE PARTS ARE BACK ORDERED FOR A MONTH - WHAT DOES THAT SAY ABOUT THE PART. *TR

Mileage: 11,000

DURING A TRIP OF APPROX 250 MILES, AFTER 4 HOURS OF DRIVING THE VEHICLE EXHIBITED NUMEROUS ALARMS AS FOLLOWS; "AIR BAG SYSTEM REQUIRES SERVICE", "DRIVERS SEATBELT DISCONNECTED", "FRONT PASSENGER SEATBELT DISCONNECTED", AND "VEHICLE PHONE REQUIRES SERVICE". AT ALL TIMES BOTH DRIVER AND PASSENGER HAD THEIR SEATBELT ON, POSITIVELY CONNECTED. THE VEHICLE WOULD RANDOMLY REPEAT THE CHIMES AS IF THE ALARMS WERE COMING IN REPEATEDLY. AFTER APPROX. 1/2 HOUR, ALL ALARMS RESET. 2 DAYS LATER ON THE RETURN TRIP, ABOUT 1 HOUR INTO THE TRIP THE SAME PROBLEMS AS LISTED ABOVE REPEATED ITSELF, EXCEPT IT WILL NO LONGER RESET. PRESENTLY VEHICLE, UPON STARTUP GOES THROUGH THE ABOVE MENTIONED ALARMS WITH THE SEATBELT LIGHT, AND AIRBAG LIGHT CONSTANTLY ON. AFTER RESEARCHING THIS PROBLEM ON JEEP FORUMS FOR THE WK2 MODEL, THEIR APPEARS TO BE NUMBER FAILURES OF THE ORC MODULE FOR THIS VEHICLE. MY VEHICLE HAS NOT BEEN ANALYZED BY CHRYSLER AT THIS TIME, BUT A SERVICE DATE IS SCHEDULED. CURRENTLY AS STATED BY A CHRYSLER EMPLOYEE, THERE ARE 400 ORC MODULES BACKORDERD FOR THIS YEAR VEHICLE. *TR

Mileage: 11,500

I WAS DRIVING THROUGH TOWN AND STARTED GETTING WARNING SAYING THAT THE DRIVERS SIDE AIRBAG NEEDED SERVICED AND DRIVES SIDE SEAT BELT NOT BEING DETECTED. I IMMEDIATELY CONTACTED THE CHRYSLER DEALERSHIP AND SCHEDULED AN APPT., TOOK JEEP IN ON FIRST AVAILABLE DATE AND MECHANIC TOLD ME IT WAS A MODULE THAT HAD TO BE ORDERED AND THEIR WERE ONLY 24 OF THEM IN THE COUNTRY, I ASKED IF I HAVE AN ACCIDENT, WILL THE AIR BAD DEPLOY AND HE SAID HE DIDN'T KNOW, (THAT BEING MY MAIN CONCERN). HE ALSO TOLD ME THERE WAS A RECALL ON THE BRAKE BOOSTER AND HAS TO ORDER PART FOR THAT ALSO. IT HAS BEEN ALMOST A MONTH SINCE THEY ORDERED PARTS AND THEY ARE NOT IN YET. OBVIOUSLY THE DEALERSHIP ISN'T CONCERNED ENOUGH TO EXPEDITE THE ORDER OR GIVE ME ANOTHER VEHICLE TO DRIVE WHILE WAITING ON PARTS. I'M WONDERING, HAVE THERE BEEN ANY OTHER REPORTS FOR 2014 JEEPS WITH THESE ISSUES? *TR

Mileage: 9,000

ALERT CAME UP STATING AIRBAGS NEED TO BE SERVICED. THEN ALERT CAME ON SAYING DRIVERS SEATBELT NOT FASTENED (IT WAS BUCKLED). I PULLED OVER AND PUT THE CAR IN PARK. TURNED THE ENGINE OFF AND RESTARTED. ALERTS CAME BACK ON. ALSO CAME UP WITH ALERT THAT ONBOARD SERVICE/EMERGENCY PHONE NEEDED TO BE SERVICED. TOOK TO DEALERSHIP AND THEY SAID IT IS THE ORC MODULE. THE PART IS BACK ORDERED AND I AM CONCERNED ABOUT DRIVING THE CAR FOR SEVERAL WEEKS WITHOUT FUNCTIONING AIRBAGS. ALSO, NOT SURE IF THERE IS AN ISSUE WITH SEATBELTS GIVEN THE ALERT. *JS

Mileage: 25,055

PURCHASED A 2014 JEEP GRAND CHEROKEE LAREDO IN JUNE OF 2013. HAVE EXPERIENCED NO PROBLEMS WITH OPERATION THROUGHOUT FIRST 10031 MILES DRIVEN. DEPARTED ON EXTENDED VACATION TRIP AT END OF MAY. AFTER TRAVELING 824 MILES, AIR BAG LIGHT CAME ON WITH ALARM AND DASHBOARD NOTIFICATION ADVISING TO HAVE AIR BAGS SERVICED IMMEDIATELY. SHORTLY THEREAFTER, THE SEAT BELT ALARM ACTIVATED WITH THE BELL WARNING, ADVISING THAT THE DRIVER SIDE BELT WAS NOT ENGAGED, WHEN IT WAS SECURELY SET. THIS CONDITION WOULD CONTINUE THROUGHOUT EACH DRIVING DAY. I HAVE NOW TRAVELED OVER 3400 MILES, EXPERIENCING THE SAME ANNOYING, AND UNSAFE CONDITION, INCLUDING THE CRUISE CONTROL NOW TURNING OFF WITHOUT WARNING. I HAVE CHECKED WITH SEVERAL DEALERSHIPS, ONLY TO BE TOLD THAT THIS PROBLEM COULD NOT BE IDENTIFIED. THERE REMAINS 3000 MILES TO BE TRAVELED TO RETURN TO MY HOME. I DO INTEND ON MEETING THIS SITUATION HEAD ON THROUGH MY DEALER WITH JEEP. *TR

Mileage: 10,855

I PURCHASED MY 2014 JEEP GRAND CHEROKEE LIMITED 4X4 ON JUNE 2ND 2013. SINCE I HAVE HAD THIS VEHICLE I HAVE EXPERIENCED MULTIPLE PROBLEMS WHICH ARE A CONCERN TO MY SAFETY AND OTHER JEEP DRIVERS.. I HAVE RECENTLY RECEIVED THE RECALL DUE TO THE BRAKES AND WAS TOLD BY MY JEEP DEALER AND ANOTHER JEEP DEALER THAT THE PARTS ARE NOT AVAILABLE TO FIX THIS SAFETY CONCERN. I AM FORCED TO DRIVE AN UNSAFE VEHICLE AT HIS TIME. THIS CONCERNS ME GREATLY. I HAVE ALSO BEEN EXPERIENCING PROBLEMS WITH THE INSTRUMENT PANEL WHICH INTERMITTENTLY BLACKS OUT WHEN DRIVING. THIS PREVENTS ME FROM SEEING THE SPEED IN WHICH MY VEHICLE TRAVELS AND OTHER INDICATOR LIGHTS. THIS IS ALSO A CONCERN TO MY SAFETY AND OTHER DRIVERS ON THE ROAD. LAST WEEK, I EXPERIENCED MY AIRBAG LIGHT COMING ON AND REMAINING ON. I MADE AN APPOINTMENT WITH THE DEALER AND THEY HAVE NOW ADVISED ME THEY ARE HAVING A PROBLEM DIAGNOSING THE ISSUE. THEY HAVE HAD TO REMOVE THE SEAT AND STILL STRUGGLE TO DIAGNOSE THE ISSUE. THEY DID ADVISE ME THAT MY VEHICLE IS A MAJOR SAFETY CONCERN AND NOT SAFE FOR DRIVING ON THE ROAD. I WAS ADVISED TODAY THAT THEY DIAGNOSED THE AIRBAG SITUATION BUT WILL NOT HAVE THE PARTS UNTIL JUNE 13TH. I HAVE DRIVEN MY VEHICLE 21,000 MILES IN ONE YEAR AND BELIEVE THIS VEHICLE IS A SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH ALL THESE ELECTRICAL ISSUES I AM EXPERIENCING. I WOULD LIKE ANSWERS FROM JEEP AS TO WHY I AMY EXPERIENCING THESE SAFETY ISSUES WITH SUCH A NEW VEHICLE AND WHY PARTS ARE NOT AVAILABLE FOR RECALLS. *TR

Mileage: 21,000

ON MAY 9, 2014 MY HUSBAND & I WERE DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN THE SEAT BELT & AIRBAG LIGHTS STARTED ALARMING. I IMMEDIATELY REFERENCED OUR VEHICLE GUIDE AND FOLLOWED THE INSTRUCTIONS, CONTACTING THE DEALERSHIP RIGHT AWAY. MY CAR WAS EVALUATED 3 DAYS LATER AND I WAS INFORMED THAT MY ENTIRE AIRBAG MODULE WAS NON-FUNCTIONAL AND NEEDED TO BE REPLACED. IT HAS NOW BEEN A MONTH THAT I HAVE BEEN DRIVING WITHOUT FUNCTIONAL AIRBAGS BECAUSE THE PART IS APPARENTLY ON BACK ORDER AT CHRYSLER. NOT TO MENTION THE FACT THAT I WAS TOLD THAT THERE IS NO WAY TO DISABLE THE ALARMS WHILE AWAITING THE FIX, SO I HAVE TO DRIVE WITH THE DISTRACTION OF CONSTANT "DINGING" EVERYWHERE I GO. THIS IS A SERIOUS SAFETY CONCERN! IN GENERAL, THIS VEHICLE HAS BEEN A PAIN SINCE I PURCHASED IT!! THREE RECALLS IN ONE YEAR, A TIRE THAT NEEDED TO BE REPLACED JUST AFTER PURCHASE (PRETTY SURE IT HAD A HOLE WHEN WE DROVE IT OFF THE LOT), AND NOW THIS. I DEFINITELY WOULD NOT PURCHASE THIS VEHICLE AGAIN. *TR

Mileage: 12,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE OC MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT INDICATED THAT HE WOULD BE TRAVELING AND ATTEMPTED TO GET THE LOCAL AUTHORIZED DEALER TO SHIP THE PART TO ANOTHER AUTHORIZED DEALER AND WAS WAITING FOR A RESPONSE FROM A CASE MANAGER. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND WAS ALSO WAITING FOR PARTS FOR THE RECALL REPAIR. THE AUTHORIZED DEALER HAD NEITHER A SPECIFIC DATE NOR A TIMEFRAME TO LET THE CONTACT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,168.

Mileage: 20,168

AIRBAGS SYSTEM FAILED AND RENDERED CAR UNSAFE TO DRIVE. PASSENGER AIRBAG DISABLED EVEN WHEN PASSENGER WAS IN THE PASSENGER SEAT. AT THE SAME TIME ADAPTIVE CRUISE CONTROL FAILED WHILE BEING IN USE WHICH POTENTIALLY COULD RESULT IN A CRASH. DROVE 5H HOURS HOME AND THEN DROPPED THE CAR AT THE DEALER. ISSUE CONNECTED WITH FAILED ORC MODULE. NUMEROUS SIMILAR INCIDENTS REPORTED BY OTHER DRIVERS ON INTERNET FORUM. FAILURE ALWAYS RESULTS IN LOSS OF AIRBAGS, SEAT BELTS PRETENSION, ADAPTIVE HEAD RESTRAIN AND ADAPTIVE CRUISE CONTROL, FORWARD COLLISION WARNING SYSTEM. *TR

Mileage: 10,000

1. ALLEGEDLY REPAIRED TWO WEEKS EARLIER, THE "OCR," AN AIRBAG SENSOR, FAILED. THIS PART APPARENTLY IS LOCATED UNDER THE FRONT PASSENGER SEAT. "SERVICE AIRBAG SYSTEM" WAS DISPLAYED. 2. ON MONDAY, MAY 26, 2014 A SEAT BELT WARNING APPEARED ON THE ELECTRONIC DISPLAY AND A CHIME RANG FOR 10 MINUTES OR SO. BOTH THE DRIVER AND THE PASSENGER IN THE FRONT SEAT WERE BELTED IN. 3. ON MONDAY, MAY 26, 2014 THE CRUISE CONTROL BECAME INOPERATIVE. THE ELECTRONIC DISPLAY SHOWED "CRUISE CONTROL UNAVAILABLE." IN THE PAST THE FORWARD COLLISION WARNING (FCW) HAS SHOWN PHANTOM ALERTS, TELLING ME TO "BRAKE! BRAKE! BRAKE!" EVEN THOUGH THERE NO VEHICLES OR OBJECTS IN FRONT OF THE JEEP. AT OTHER TIMES, THE FCW SHOWED NO ALERT EVEN THOUGH ANOTHER VEHICLE SUDDENLY APPEARED IN FRONT OF THE JEEP. *TR

Mileage: 20,250

ON A RECENT LONG TRIP (500 MILES EACH WAY) A COMPUTER MALFUNCTION POPPED UP WHILE DRIVING. THE VEHICLE'S PHONE CALLED FOR SERVICE, FOLLOWED BY THE AIRBAG LIGHT AND SEAT BELT INDICATOR WENT OFF. I PULLED INTO A JEEP DEALER RIGHT BEFORE CLOSING AND THE TOLD ME THE ISSUE WAS IN THE AIRBAG CONTROL MODULE SOMEWHERE BUT IT COULDN'T BE FIXED EASILY AND THAT THE PARTS WERE ON BACK-ORDER. THE CAR IS DRIVE-ABLE BUT THE AIRBAG SYSTEM IS INOPERATIVE. I HAVE SINCE SPOKEN TO THE DEALER IN MY HOME-STATE AND CONFIRMED THIS IS A COMMON PROBLEM POPPING UP ON THE 2014 MODEL YEAR GRAND CHEROKEE AND THAT EVEN REPLACING THE MODULE WAS A GUESS AT BEST AS TO WHAT THE PROBLEM WAS. SO LONG STORY SHORT I HAVE A BRAND NEW VEHICLE WITH LESS THAN 10,000 MILES WITH A MALFUNCTIONING/INOPERATIVE AIRBAG SYSTEM THAT THE DEALERSHIP SAYS MAY OR MAY NOT BE FIXABLE. *TR

Mileage: 8,000

TRAVELING AT HIGHWAY SPEED NUMEROUS WARNING MESSAGES AND WARNING CHIMES STARTED TO GO OFF. CREATED DISTRACTIONS TO DRIVING AND IT APPEARS THAT AIR BAG AND SEAT BELTS STOPPED FUNCTIONING INTERMITTENTLY. CRUISE CONTROL ALSO FAILED. VEHICLE ALREADY SERVICED ON ALL PRIOR RECALLS TWO MONTHS AGO. THESE ISSUES ARE NEW STARTING ON 5/23/2014. DEALER APPT IS SCHEDULED FOR 5/26/2014. IN PAST, ALSO REPORTED ISSUES WITH TRANSMISSION SHIFTING AND HVAC. NOT A WELL TESTED VEHICLE. FAR TOO MANY DANGEROUS ISSUES WITH VEHICLE. HOPE NHTSA CAN INVESTIGATE ISSUES. *TR

Mileage: 9,032

ON MAY 17 ,2014 WHILE DRIVING MY DASHBOARD STARED TO FLASH SHOWING SEAT BELTS AND AIR BAGS NO WORKING. ON MAY 19,2014 WENT TO JEEP DEALER TO FIND OUT THAT THE INSTRUMENT AIR BAG MODULE NEEDS TO BE REPLACED. BUT THE PROBLEM IS THAT JEEP HAS NO AVAILABLE PARTS TO TAKE CARE THIS PROBLEM ,PARTS ARE ON BACK ORDER AND NO SURE WHEN THEY WILL BE AVAILABLE.DEEHICLEALER ADVICE ME TO TAKE THE TRUCK AND THEY WILL CONTACT ME WHEN THE PARTS WILL COME AVALAIBLE.I ASK THE DEALER TETEBORO CHRYSLER IN NEW JERSEY IF ITS SAFE TO DRIVE A VEHICLE AND IF THE SYSTEM IS WORKING? THEY TOLD ME THAT THEY ARE NOT SURE IF THIS SYSTEM IS IN WORKING ORDER.THIS TRUCK HAS BEEN IN THE SHOP FOR 5 DAYS JUST SITTING IN THE DEALERS LOT.I DO NOT KNOW IF I SHOULD BE DRIVING THIS VEHICLE NOT KNOWING THAT THE SEAT BELTS OR AIR BAGS WILL WORK IN CASE OF A CRASH.ALSO,I CONTACTED CHRYSLER JEEP HEADQUARTER AND THEY COULD NOT HELP ME EITHER.THE DEALERS WILL NOT GIVE YOU A COURTESY CAR TO DRIVE SO YOU ARE STOCK WITH NO VEHICLE AND MAKING YOUR MONTHLY PAYMENT,AS FAR THEY ARE CONCERN AND SO IS CRHYSLER YOUR SAFETY AND YOUR FAMILY SAFETY IS NOT IMPORTANT.SO.BEEN THAT I HAVE TO WORK AND HAVE NO WHEELS ,IWILL GO TOMORROW TO PICK UP MY JEEP AND HOPEFULLY I WILL STAY SAFE UNTIL THE REPLACEMENTS PARTS ARRIVE.THIS TRUCK HAS ALSO OTHER SAFETY PROBLEMS INCLUDING THE TRANSMISSION NOT RESPONDING AT LOW SPEED. THANK GOD ITS A LEASE I WILL NEVER BUY CHRYSLER PRODUCTS EVER AGAIN. *TR

Mileage: 14,500

WHILE STARTING UP MY JEEP GRAND CHEROKEE THE AIR BAG WARNING LIGHT CAME ON WITH A SYSTEM FAILURE AND THAT IT NEEDED SERVICE. ABOUT 2 MINUTES AFTER THAT MY DRIVERS SEAT BELT LIGHT CAME ON TELLING ME IT WAS NOT LATCHED (THOUGH IT WAS) AND IT NEEDED SERVICE. THEN ABOUT 30 SEC LATER THE ACC/FEC SYSTEM FAILED AND A WARNING CAME ON. WHEN I TOOK IT TO CHRYSLER FAIROAKS DODGE IN CHANTILLY THAT NIGHT THEY LOOKED AT IT THE NEXT DAY AND TOLD ME A MODULE WAS BAD (ORC FILTER?) THAT CONTROLLED THE AIRBAGS AND EVERYTHING ELSE WAS EFFECTED BECAUSE OF THAT. TROUBLE IS THERE IS NO PART IN STOCK FOR REPAIR AND THEY WANT TO KEEP MY CAR FOR WEEKS WHILE WAITING. )I BET JEEP IS STILL MAKING NEW CARS WITH THE PART SO WHY NO PART FOR MY CAR? ANYWAY, I WAS AT JEEP TO PICK UP A RENTAL SINCE IT WOULD BE SO LONG AND ANOTHER JEEP GRAND CHEROKEE 2014 PULLED IN WITH THE EXACT SAME PROBLEM. VERY ODD I THOUGHT AND WORTH REPORTING. MAYBE CHRYSLER IS HIDING SOMETHING HERE AND MORE IS WRONG WITH THEIR GRAND CHEROKEES THAT THEY OWN UP TO. (ESPECIALLY SINCE THE PART IS IN SUCH SHORT SUPPLY WHICH IS ODD) PERHAPS A RECALL MAY BE IN ORDER. *TR

Mileage: 10,000

WHILE DRIVING AT APPROXIMATELY 45 MPH, WITHOUT WARNING, THE AIRBAG NEEDS SERVICE INDICATOR AS WELL AS THE DRIVER SEAT BUCKLE IS NOT FASTENED LIGHT CAME ON. IN ADDITION, THERE WAS ANOTHER FAILURE WITH THE ON BOARD PHONE REQUIRING SERVICE. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THE AIR BAG SENSOR WAS ON BACK ORDER AND DID NOT KNOW WHEN IT WOULD ARRIVE. I AM EXTREMELY CONCERNED THAT THIS PART IS NOT STOCKED. THE DRIVER SEAT BUCKLE IS NOT FASTENED BEEPS FOR SEVERAL MILES BEFORE IT ULTIMATELY STOPS. VERY ANNOYING. I WOULD THINK JEEP WOULD ENSURE THAT THIS PART WAS ALWAYS IN STOCK WITH ITS DEALERS SINCE IT IS AN INTEGRAL PART OF THE OVERALL SAFETY OF THE DRIVER IN THE VEHICLE. *TR

Mileage: 11,500

WHILE TRAVELING HOME FROM A FAMILY VACATION AT ABOUT 40 MPH MY SEAT BELT LIGHT STARTED FLASHING SAYING THAT THE DRIVER AND PASSENGER AIR SEAT BELT WAS NOT ENGAGED ALONG WITH THE LIGHTS AND DINGING ALARM SAYING THAT THE AIR BAG IS IN NEED OF SERVICE, THIS HAS NOT GONE OFF AND THE DINGING IS CONSTANT. I CALLED AND SET UP AN APPOINTMENT AT THE DEALERSHIP AND WAITED 4 HOURS FOR THEM TO TELL ME THAT THEY DID NOT HAVE PARTS NEEDED TO REPAIR THE ISSUE THAT IT WAS ON BACK ORDER (AT LEAST 1 1/2 WEEKS) BUT WOULD NOT BE PROVIDING A RENTAL CAR SINCE THE CAR WAS STILL DRIVE ABLE AND THAT THEY WOULD CALL WHEN THE PART WAS IN. I AM VERY UPSET BECAUSE I AM IN THE AUTOMOTIVE INDUSTRY AND KNOW THAT THIS IS A SAFETY CONCERN/ RISK. I HAVE ALSO BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I REGRET MAKING THIS PURCHASE. *TR

Mileage: 14,000

I WAS AT A FULL STOP. I MADE A LEFT TURN AND THE VEHICLE JUST ACCELERATED MORE THAN EXPECTED AND RAN INTO A TREE. THE TREE WAS UNEARTHED, THE FRONT OF THE VEHICLE WAS COMPLETELY DESTROYED. IT WAS TOTALED BY THE INSURANCE COMPANY. *TR

Mileage: 4,000

UPON STARTING MY 2014 JEEP GRAND CHEROKEE OVERLAND, ALL OF THE WARNING LIGHTS CAME ON AND REMAINED ON. THIS INCLUDED, BUT WAS NOT LIMITED TO: AIRBAGS, ELECTRONIC STABILITY CONTROL, ABS BRAKE SYSTEM,CHECK ENGINE LIGHT, AND OTHERS. THE MESSAGES IN THE DASHBOARD INFORMATION SCREEN INDICATED VARIOUS FAILURES AND THE NEED TO SERVICE IMMEDIATELY. THE REAR BACKUP CAMERA ALSO BECAME NON FUNCTIONING. AFTER SHUTTING DOWN THE VEHICLE, WAITING SEVERAL MINUTES AND THEN RESTARTING, THE PROBLEMS CONTINUED. OUT OF SAFETY CONCERNS, I CALLED THE NEAREST JEEP DEALER AND WAS ADVISED THEY "HAD NEVER HEARD OF THIS" AND IF I WANTED SERVICE THAT I WOULD HAVE TO LEAVE THE VEHICLE THERE SINCE THEY DO NOT MAKE APPOINTMENTS. THE LIGHTS WENT OUT UPON RESTARTING AGAIN, HOWEVER I AM VERY TENTATIVE ABOUT DRIVING IT, AS I DO NOT KNOW IF THESE IMPORTANT SAFETY SYSTEMS AND/OR WARNINGS HAVE FAILED. THIS IS POTENTIALLY EXTREMELY DANGEROUS AND TOTALLY INEXCUSABLE IN A $47,000 VEHICLE WHICH IS LESS THAN 6 MONTHS OLD. THE NAVIGATION SYSTEM AND RADIO HAVE NOT WORKED PROPERLY SINCE I PURCHASED THE JEEP. UPON CALLING JEEP, AND PROVIDING MY VIN #, I WAS ADVISED THAT IT NEEDED A "RADIO ENHANCEMENT". LOOKING ONLINE, THERE ARE MANY COMPLAINTS OF THIS ELECTRICAL SAFETY ISSUE, AND YET TWO LOCAL DEALERS HAVE NEVER HEARD OF IT ? THERE ALSO DOESN'T APPEAR TO BE ANY APPARENT "FIX" AT THIS TIME. HOPEFULLY THE NHTSA CAN LOOK INTO THIS POTENTIALLY DANGEROUS PROBLEM. *TR

Mileage: 6,000