2014 JEEP GRAND CHEROKEE Electrical System Problems

1. The battery is consistently being drained from an unknown issue, mechanic unsure. In two years it has need 3 batteries. This causes start issues, window closing issues, and the radio screen console issues. 2. The transmission gets stuck in third now needing a new transmission.Was told only a new transmission will fix issue.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the low power voltage and several unknown warning lights illuminated and went off. In addition, the red battery warning light remained illuminated. The vehicle was driven to the nearest parking lot and the vehicle was turned off. The contact stated that a nearby driver attempted to jumpstart the vehicle. The contact stated that while the nearby driver attempted to jumpstart the vehicle; however, the vehicle failed to start. In addition, the contact inspected the vehicle and stated that the alternator appeared to be completely inoperable. The vehicle was towed to the residence. The contact purchased a new alternator and installed the new alternator. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that immediately after the replacement of the alternator, the new alternator started to burn out. The contact referenced NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not associated. The dealer was made aware of the failure but did not assist. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,334.

Mileage: 164,334

Subject: Safety Defect Report – Failure of Telematics Module (TCU) Causing Loss of 9-1-1 Emergency Function, Electrical System Malfunctions, and Potential Brake Booster Recall Defect (2014 Jeep Grand Cherokee) Dear NHTSA, I am submitting this complaint because my 2014 Jeep Grand Cherokee Limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control. Dear NHTSA, I am submitting this complaint because my 2014 Jeep Grand Cherokee Limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control. ⸻ 1. Telematics Control Unit (TCU) Failure Causing Loss of 9-1-1/SOS Emergency Function My Jeep is displaying repeated “Service Emergency Vehicle Phone” errors and the SOS/911 emergency button no longer functions. This is a major safety concern, especially in the event of an accident or breakdown. The TCU failure also causes: •Uconnect 8.4 system not booting •HVAC controls becoming non-functional or unsafe (blowing incorrect temperatures, failing to defrost, turning off unexpectedly) •Random system resets •Loss of ability to control climate during driving (creating visibility issues in cold/wet weather) These issues align with widespread failures of the Uconnect 8.4 / TCU hardware on 2013–2015 Grand Cherokees, which were not included in a recall despite many vehicles exhibiting the same dangerous symptoms. ⸻ 2. TCU-Related CANBUS Interference Causing Transmission and Drivability Safety Issues When the TCU fails, the vehicle experiences: •Transmission communication errors •Vehicle entering limp mode unexpectedly •“Service Transmission” and “Press Brake to Shift” warnings •Delayed or unpredictable shi

Dash display went white and could not see speedometer

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and occupied, the contact became aware that the instrument panel was detaching from the vehicle. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument panel needed to be replaced. The instrument panel was replaced; however, the failure reoccurred. The vehicle was taken back to the deale,r where the same repairs were completed; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 54,400.

Mileage: 54,400

Odometer Fraud. The contact purchased a 2014 Jeep Grand Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77,795, and at the time of registration, it was discovered that the mileage was 196,000.

Mileage: 196,000

My TCM (Transmission Control Module). Yes. While driving my jeep kept shifting into Nuetral all by itself and I would have to shift back into Drive. This is going into my jeep dealer on 8-5 and put on the diagnostic test. It was only checked out by plugging in the meter and this is the code that came back. Has not been inspected by police, insurance, Jeep dealer as of yet until 8-5-25. Yes it went from shifting g into Nuetral by itself to Slow g down on its own and it happened most recently on a major interstate with an 18 wheeler behind me and almost rear ended me. As I gave it gas it wouldn’t go I rolled to side of road. This was the 5th time this happened to me. It all started back in beginning of July. The check engine light came on.

The engine and powertrain are affected by a defect described in Safety Recall 66A / NHTSA 23V-411 (loss of crankshaft position). Despite the recall software update being performed, my 2014 Jeep Grand Cherokee continues to display Diagnostic Trouble Code P0336 (Crankshaft Position Sensor Performance). This issue causes intermittent stalling, hard starts, and loss of engine power, which creates a serious risk of crash if the vehicle stalls while driving. The safety defect described in the recall — tone wheel magnetic material delamination leading to crankshaft signal loss — is still present. Two diagnostic reports (one from an FCA-authorized dealership and one from an independent mechanic) confirm the presence of DTC P0336. The Service Manager at the dealership agreed this is likely recall-related but said FCA corporate must authorize hardware repair. FCA (Case #93427994) has refused to approve full repair, leaving the safety defect unresolved. The defect has been confirmed by the dealership and independent service center and persists despite the software reprogramming remedy. Warning lights (check engine) are active and the issue is repeatable.

The contact owned a 2014 Jeep Grand Cherokee. The contact stated that while driving 35 MPH, multiple warning lights illuminated. The contact noticed smoke emitting from under the hood. The contact pulled over to the side of the road and immediately exited the vehicle. The contact opened the hood and flames were visible. In addition, the electrical throttle illuminated, and the temperature gauge displayed it was hot. The fire extinguished on its own. The vehicle was towed to the dealer. The vehicle was diagnosed and informed the contact that the wires were damaged by the fire up to the location where the starter was located. However, no cause for the fire was found. The vehicle was towed to another independent mechanic, who diagnosed that the vehicle was sabotaged. The vehicle had unknown electrical work completed on the vehicle. However, the vehicle failed to start. Most recently, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle's mileage was 224,495 and at the time of registration, it was discovered that the mileage on the title was 26,270. The insurance company was not notified. The manufacturer was not made aware of the failure. The failure mileage was approximately 225,585.

Mileage: 225,585

Trunk lift gate opens on its own and continually opens and closes; removing the battery does not stop the automatic open/close and it will continue to do so for some time. It does it randomly, but more so after the car has gotten wet from a wash or rain. While sitting stationary the trunk opened on its own while locked and alarmed.

Vehicle will shut off while driving losing brakes and power steering. No lights on dash just says shift to park to start. Very dangerous

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the tailgate was closed independently. The tailgate had crashed down and struck the contact on the head. The contact was not injured. The contact had to hold the tailgate ajar. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The local dealer was called, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no open recalls on the VIN. The failure mileage was approximately 80,000.

Mileage: 80,000

While on highway, wipers, lights and horn began on their own. Then car shifted to neutral and brakes failed. I was going 70 miles per hour. I was able to get off the highway and have the car inspected by a licensed mechanic. It is the electrical computer or TIPM. The car is unable to start. This issue is a very dangerous safety issue.

The contact's wife owns a 2014 Jeep Grand Cherokee. The contact stated that while in stop-and-go traffic, several warning lights began to flash on the instrument panel and the vehicle started to lose power. Due to the failure, the vehicle was towed to an independent mechanic and the starter was replaced. The contact stated that several months later, the contact stated that the "Service Shifter" warning light flashed on the instrument panel with the gear shifter lights flashing. The contact stated that the vehicle independently shifted into neutral(N) while driving at 40 MPH. The contact drove the vehicle back to the independent mechanic where the mechanic test drove the vehicle. The mechanic informed the contact that he had experienced the failure while driving over a bump in the roadway and several warning lights flashed on the instrument panel. The contact was informed that the failure might be related to the electrical system and that the vehicle was unsafe to be driven. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 165,000.

Mileage: 165,000

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the fan was running excessively. The contact stated that the engine and coolant warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was caused by the thermostat. The thermostat was replaced, but the failure recurred. The vehicle was taken back to the independent mechanic, who determined that cause of the failure was caused by the thermostat again. The thermostat was replaced again. The contact stated that several days later the engine and coolant warning lights became illuminated. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic who determined that the failure was due to the starter and the engine. The mechanic informed the contact that the engine and starter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.

Mileage: 185,000

1) The valve body-electrical 2) my car stopped in the middle of the road the while driving with my kids. When I placed car in park it would not go back in drive, but the dash kept blinking that the car was in drive. The issue prevented me from turning the car off so i had to unplug the battery to ensure the battery wouldnt die. 3)The problem has been confirmed by a dealer 4) Vehicle hasnt been inspected by police or insurance rep 5)no warnings or symptoms prior to the problem.

The vehicle has been making this electrical noise inside the vehicle. The vehicle upon accelerating, would hesitate to go then jerk. The vehicle was inspected by a mechanic technician. It was suggested that the vehicle TCM be replaced. It was replaced and the jerking still exist. The vehicle out of nowhere started having these unexpected electrical issues. This caused the cooling system fan to not work. I ordered a new cooling system fan and had it replaced/installed. However, these issues along with other safety concerning issues have continued to occur. This vehicle can cause significant serious injury or injuries to the owner or others. The vehicle would lock up occasionally. This model jeep (2014 Jeep Grand Cherokee Overland 5.7L) has some safety concerns. This need to be fixed immediately before it cause catastrophic damages/injuries to others.

My instrument cluster (where the speed, gas level, engine temperature, etc. Is displayed) had completely blacked out. It was periodically coming on. But it's not coming on at all anymore. I've taken it to the dealership, had it replaced (with a used part), had the wiring checked, also tried reprogramming the instrument cluster. Nothing has worked. There was a recall for this same exact problem, with the same exact vehicle except my vehicle was manufactured 3 months after the recall notice called for vehicle manufactured through Aug 2013 my was November 2013. I feel that my vehicle also should've been part of that recall notice.

The contact owned a 2014 Jeep Grand Cherokee. The contact stated while her son was driving 65 MPH, there was smoke coming from underneath the hood. Several unknown warning lights were illuminated. The contact's son and the other passengers exited the vehicle and walked 20 feet away. The contact stated that the entire vehicle caught on fire. The fire was extinguished by the fire department. The contact stated that the vehicle was severely burned from the front end to the rear seats. There were no injuries sustained. The contact was unsure whether a fire department report and a police report were filed. The vehicle was towed and totaled. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed and approaching a stop light, the gear shifter unexpectedly shifted from drive(D) to neutral(N); the vehicle stalled and failed to return to normal operation. The check engine warning light was illuminated. The vehicle was drivable and was driven to the residence. The vehicle was later towed to an independent mechanic to be diagnosed. The contact was made aware of an Electronic Computer Module Unit failure and stated that the module needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V447000 (Power Train) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

I was driving home from dinner and while driving I got a notification on the dashboard and then few moments later it locked up and everything started turning off. Incuding the radio, AC but not the car. The car would not drive once I got it on the side of the road. The car would not turn off due to not being able to place car in park. It was stuck in drive. My husband had to come over and put his foot on brake and take over the wheel. He then hit the power button for 5 seconds and it went into park and turned off. We called a tow company to take it to dealership to get fixed. We seen we had some recalls so we asked if that was the issue they said yes and ordered parts to fix. Days and weeks went on got car back and when I drove home my car I will say does not feel safe for me to be in nor be on the road. I had smoke inside my car where battery is when on side of road which one day will be where my kids are. Also they said nothing was wrong with alternator but when on side of road I could smell burnt alternator. They said was fine and recall wasn't needed. I do not feel safe at all nor does my husband feel safe driving the car. Dealership we bought from never told us about the recalls when we bought in 2020, and now this dealership saying it doesn't need to be done we do not feel the car is safe to be on road and will be fire hazard down road.

Fuel pump failed. Electric control module/system failed. I have been having these problems since 2021. When it first started my car stalled out, completely died, and started rolling (even though I was pressing the brakes) - I had to pull my E brake and luckily stopped an inch away from hitting the car in front of me coming to a stop because the light turned red. My entire car shut down. I had to get a tow. I took it in to a shop and they had no idea really what happened or what it was. They told me a bunch of stuff was bad (thousands and thousands of dollars worth of stuff) and I ended up only getting whatever was absolutely necessary which was the fuel pump and battery. $1300 later it was driving at least. Ever since then my gas gauge has NEVER been accurate and just goes up and down randomly. I have to track my gas by resetting the miles of my “total trip” when I fill up. My dashboard constantly went on and off and I never knew what was accurate and what wasn’t. About 6 months ago my dashboard went completely black and hasn’t came on since. My car is now barley taking over 4 gallons of gas at a time before the auto stop on the pump cuts off. If I try refilling anyways gas overflows. This makes absolutely no sense. I can’t see how fast im going, hear my blinkers go on and off, see how much gas I have, how many miles are on my car, any check engine lights, and now I can’t drive over 75 miles without having to “fill up” my measly 4 gallons again before the pump shuts off. I was never notified of any recalls but there is absolutely no way my car is excluded from them. The electronic control module is fried, I can’t even get gas, and a brand new battery and fuel pump was clearly just a miniature band aid on this disaster chain of problems. I’ve only had this Jeep for like 5 years too and what it’s worth is not even worth a fourth of the cost it would be to fix all of this.

7/2020 lifters and cam failure @65k miles. 4+ weeks dealership did repairs. They never disclosed the major engine repair or gave me any paperwork while I waited to pick up this jeep after I purchased it. 8/2020 lifters and cam repaired. 19 miles & 1 day spun crankshaft bearings & damaged cylinder walls. 1.5 weeks for dealership to get a new Mopar 6.4 Hemi long block vvt mds engine. 8/2020 new Mopar long block 6.4 hemi installed at dealership. paid $2k since I didn't know about the dealerships concealed major repairs. 8 dealership and 3 penzoil. All (0w40 penzoil ultra-platinum) Dealership maintained & repaired pads/rotors..Waterpump..headlight bulbs and some other minor things. 10/2023 38k miles later the new engine had lifter and camshaft failure. Dealership said the 60/100k warranty I paid for with the previous mopar long block engine purchase was not activated ànd they had no record of it other then the work order/repair bill I have, with start date & miles and end date & miles And deductible. Jeep customer care said my jeep was imported from Canada and is void of any and all parts warranty. So that's why dealership couldn't register my jeeps engine warranty. Sale person said the jeep was USA built spec but it's a Quebec Canadian build spec imported into USA. I got the original window sticker downloaded its French & metric. So no warranty. Fraudulent sale of a gray market import with no disclosure of the major issue they tried to repair while I waited for my jeep. I already purchased it $37k but was waiting on them to prep it for sale and deal with my trade in. Low mile 2013 dodge charger RT max AWD with every option and dealership maintained. I filed a complaint with NHTSA for defects and another for the Fraudulent concealment of known a major engine failure along with concealment of repair attempts/defect though BBB, Google and consumer car complaints. I'm retaining an auto dealership fraud/consumer protection attorney to file against Feldman Automotive Group

I am driving on the highway and my vehicle goes into neutral on its own it’s very dangerous and almost caused an accident from what I was reading there was a recall for the software for the transmission this happened quite a few times and needs fixing

My youngest son was away at college, using the vehicle to go to and from class. He was driving the Jeep home for summer break when suddenly, the wipers turned on and the dashboard warning lights lit up the dash like a Christmas tree. He did not know what to do, who would? Then the dashboard went completely black. He tried turning off the wipers and then suddenly the car shifted into park in the middle of traffic all on its own, with cars on both sides. He was fortunate that he was not rear-ended and severely injured. My son is a cautious driver, as he fears any accident that could end his athletic career. He pulled over and turned the jeep off and then on and things looked normal. No more flashing dash warning lights, so he continued down the road, hazard lights on, paying close attention to vehicles around him. The dashboard warning lights were flashing repeatedly, vehicle auto shifting itself, dash going completely black and vehicle stalling in moving traffic...this happened several times on his way home. What my son experienced on the road, has happened to me several times since. It is a very frightening and dangerous experience. I believe I have been grossly misled by Chrysler Jeep Sales and continue to be misled about the soundness of my vehicle and the after reporting to the AutoNation (Chrysler Jeep) Service Department, the dangerous situation my family was in by driving my Jeep, I feel I was not dealt with fairly. Is this how they treat all customers or is it because I am Latina and a woman? With a vehicle with so many recalls, so many complaints and so many investigations by the NHTSA, it is a wonder why it is still on the road. Those who know would say, because no one has died, yet. Should that be the accepted answer or response? Should someone have to lose their life before this vehicle is taken off the road? Please see my attached document. I urge you to do a thorough investigation of these serious safety issues. (CPU, modules have been ongoing issues

Our car was stopped and then engine started intermittently lunging forward for no reason. Rear ended the car in front of us and had to use the emergency brake to stop the car. Jeep Corp sent an independent inspector to check the car but only shared the car was drivable and didn't say there was a problem. They wouldn't share the computer findings with us or the dealer, only that is was drivable. They also wouldn't allow the dealer to see the computer while it was being tested. The car is currently parked and we bought another car. Waiting for Jeep to cover replacing parts or do something to the Jeep before it has another accident.

While using cruise control and traveling at a speed of approximately 70 miles per hour on the highway, my car accelerated on its own and ai had I had to hit the brakes. I was thankfully able to slow it down, to which the entire car shuts down. The vehicle completely shut off and would not start. I had to have it towed to Jeep and they told me it was not one, but BOTH fuel pumps had failed. They charged me over $1700.00. There is currently a recall for this very issue and Jeep made no attempt to fix it. I had no idea there was even a recall for this until now and this happened a few years ago.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal. The contact also stated that the vehicle stalled with an unknown warning light illuminated. The vehicle had been taken to a dealer and an independent mechanic where several repairs were performed; however, the failure persisted. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 14V634000 (Electrical System) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 138,000.

Mileage: 138,000

The vehicle was running but in park. I was putting air in my tires and heard something. I looked towards the passenger front and seen smoke coming from up front. The air ride pump caught on fire and melted wires, hoses, and the inner fender cover. I was able to put it out quickly.

Car shut down and engine stalled while driving. I coasted to a stop in the middle of traffic. Car would not restart. Had to get towed home. There are two open recalls on this vehicle- one for fuel pump and one for tone wheel. The dealers say they can’t fix it because no parts are available. This is unacceptable. One recall has been issued over a year ago. This is my primary vehicle. I have already had to borrow a family members vehicle for weeks now. I cannot wait months hoping for parts to become available. I need recall work to be performed now or at least a temporary fix to get me back on the road.

My JGC 2014. I was on a 5 lane interstate in the far left lane when my car started decelerating at a speed of 64mph. As I was merging into the left emergency lane it switched into neutral gear. I then proceeded to stop and put the Jeep into park and turn it off. Prior to this incident my check engine light had just illuminated a month prior and I ran a diagnostic computer test and it returned stating it was an EVAP problem. I haven’t had any systems. So I was waiting on my first check to get it taking care of (meaning no gas smell in the cabin, no fuel leaks under vehicle, no bad gas mileage). So the police came to my rescue and helped me pull the emergency neutral pull in the middle console in order to get it off closer to the median so I wouldn’t get hit until I could get a tow. Well it wouldn’t turn over again. It sounded like I had a fuel pump problem but when I went to turn it on but not over I heard my fuel pump cut on. So no problems there! So my battery started running low in voltage so I charged it with a battery pack and it got around 13 v and I unplugged it . It’s a 14 v battery. Well I got my vehicle turned in the off position the emergency neutral gear unlocked and then my windshield wipers started and the car was not on . I heard clicking in the fuse part under the hood so I found that fuse and pulled it. I think took a fuse checker and checked every fuse in my box they all had fire. On my dash it started saying system brake suspension and the check engine light was off. So I checked it with the computer diagnostic tester and it said a code of all U’s which were the ECU and the TCM and the gear shifter which was the only P.O. code. So we took my gear shift off and cleaned it and hooked it back up. It was nasty. And it would slap again but not show on my dashboard. So I reset my battery and nothing. I am so upset about this. I’ve worked on every vehicle I’ve owned and this is mind boggling. Everything is up to date and seems fine

While driven the vehicle, the head of the driver front seat opened and broke where you can see the broken plastic support in the interior. After a month the head of the seat of the passenger were broke in the same way. They were open and broke and expose the interior of the head seat noticed the plastic pin support broken.,06

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral and lost motive power. The contact received Police assistance when the vehicle failed to immediately restart. The contact was then able to pull the vehicle to the shoulder of the roadway. The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure due to a lack of power. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 176,000.

Mileage: 176,000

The left bank intake camshaft and roller rockers have failed. It has cause the check engine light to come on and go off reading a misfire in cylinder 2. After costly repairs to coil packs and plugs, Chrysler is now going to replace with a cost of $1,900.00. This is the same issue in the 2013 Jeep that Chrysler extended the warranty on and won’t do it now on this year model.

Started the car and heard a high pitched whining coming from engine compartment. Reversed the vehicle about 20-25 feet and smelled burning rubber and then smoke started coming from the engine compartment. Turned off the vehicle and opened the hood, and saw that smoke was coming from the alternator. The alternator continued to smoke for approximately 15-20 minutes. We had the vehicle towed to a mechanic as it was completely inoperable at this point, and we had to have the alternator and battery replaced, as well as a wiring harness. The replaced alternator was shown to us by the mechanic and it was black and melted in spots. This seems related to NHTSA Safety Recall T36/NHTSA 17V-435, but NHTSA site is showing no open recalls for the vehicle and Chrysler insists the vehicle is not under any recalls.

My 2014 jeep cheroke limited stopped working without any prior warning. I was driving on the highway with my company children. I was going at a speed of 65 miles per hour, when it began to fail in a life, first I noticed the air conditioning stopped working, then I slowed down and stopped accelerating, I noticed that the speed changes suddenly began to change from Drive ( D) to neutral (N), and I got a picture on the dash saying I needed to check my transmission. So what I wanted was to get off the road because I was afraid that my three children were with me and I was afraid that something bad would happen, but the bad thing is that I couldn't stop, because there wasn't enough and safe space where I could stop the truck. and many cars came behind me. So I went about a half mile and was able to get off the road. It was when my truck stopped hard and put itself in Neutral (N) and didn't want to go any further. The air conditioning did not want to work either. When I got off and checked it, I noticed that my truck had oil in the back. So all I thought of was calling my husband and he went to the place where we were to pick us up. The weirdest thing that happened to me was that I never had any warning on the dash before until it started to go bad that day. My husband had checked the truck out because I was going out of state. He always did the corresponding checkups and oil changes because that is the truck that we used for my children and I. The next day we returned for the truck and took it in a trailer to the mechanic to find out what had happened and he said that the transmission did not work, that that happens in these 2014 trucks. My question is what can I do? I want to fix my truck because it's the one I take my kids to school in but I'm afraid it's going to break down again. I began to investigate further and saw that I am not the only one to whom this has happened. Even a co-worker of my husband's went through the same situation as me.

The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

March, 2022 - Replaced battery, vehicle died and wouldn't turn on. May, 2022 - Washing vehicle, electrical dash clusters, where gas and speed gauge is, and music screen in the center, horn, and start button started going haywire. We were still able to drive home, however, while driving all electrical went black. We were not able to tell the speed we were going, use blinkers or hazard lights. Once we got home, the start engine button wouldn't turn off the engine, was flickering on and off. We ended up pulling a fuse that turned off the engine. May, 2022 - A mechanic diagnosed BCM has severe corrosion inside circuitry. June, 2022 - took to Dodge to get replaced. October, 2022 - BCM was replaced. February, 2023 - Check engine code to replace thermostat. Thermostat was replaced. February, 2023 - washed jeep, back wiper blade started going off while vehicle was turned off. Later that night while driving, dash clusters, music screen, lights, wiper blades, blinkers, started going haywire. We got home, turned the vehicle off, and it wouldn't turn back on. Then, got it towed to Dodge Dealership to check BCM. February, 2023 - May, 2023 - Dodge Dealership diagnosed that the front windshield had a leak and the battery needed to be replaced, wasn't holding charge. Had them replace a new battery in May. Technician also stated that he could tell there was water intrusion in the connector to the BCM. May 17, 2023 - took the vehicle to Windshield place to get repaired, they poured water on the windshield and wasn't able to find the leak. The vehicle died at the shop Then, had the original mechanic run another diagnostic on the vehicle and conclusions that there was a water leak in the front windshield, causing the 59 Pin Electrical connector to corrode. The parts for the connector are $10,000.00

I have to keep replacing my engine oil housing filter. I do believe I was sold a faulty engine from Carvana after I was told it was inspected thoroughly. The car isn't even at 70,000 and I've had more repairs on it than I could imagine. The engine light keeps coming on and if I have to replace the entire engine that will be up to 10,000.

My car shifted to neutral and while I was driving

Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense

It keeps saying service gear shifter

The contact owns a 2014 Jeep Grand Cherokee. The contact stated became aware that the upper leather instrument panel cover was delaminating and separating, causing bubbles in the instrument panel and making it difficult to see. The vehicle was taken to the dealer and the dealer stated that the vehicle was experiencing similar failure as stated in TSB: 23-036-19; however, the TSB expired. The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was not included in the service under the TSB. The failure mileage was 123,000.

Mileage: 123,000

While driving vehicle it doesn't matter if it is highway speeds or street speeds , transmission shifts into neutral and makes car stall. Almost got into at least 4 accidents because of the issue , glad drivers behind me were paying attention and quickly avoid the accident. I have to wait at least ten minutes before car will start again, during those ten minutes car will try to start but without luck. No check engine light , been to at least 5 different shops and no one can say what is wrong because check engine light is not on. And issue happens randomly and technicians Haven't been able to replicate issue. It is a safety hazard. I know jeep Cherokee have a recall for something similar. But it doesn't apply to mine since mine is a Grand Cherokee. Model before mine 2011 to 2013 have a recall for a similar issue but it doesn't apply to mine because mine is a 2014.

Fuel pump relay has failed. It is internal and soldered onto the tipm board under the fuse block. This is a well known issue and a cheap fix on 2011 - 2013 models of jeep grand cherokees. The fix was to wire in an external bypass relay. My only option at this point is to replace the tipm board which is quite expensive, hundreds of dollars, for a $8 failed relay....terrible design. Thankfully I wasnt traveling 70 mph on the expressway when the failure occurred, (stall/lose power). Please extend this recall thru the 2015 models

The electrical system in the 2014 Jeep Grand Cherokee on occasion will not turn on correctly when started, the car operates, just a black screen. The radio and most importantly the rear view camera will not activate. It does return after 2-10 minutes after running (meaning turns itself on) & it also turn on the heat to 75. ( this happens in my car 15% -20% of the time on starting, rest of the time it works) The main problem is the rear view camera will not turn on when you just started the car, (when you need it) The Radio, Navigation, Rear camera, climate control all don’t work. So one that is used to using camera to reverse can't and it is dangerous, it is just a black screen.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 35-40 MPH, the message "Low Volt" was displayed. Additionally, the contact stated that he heard an abnormal squealing sound coming from the hood and he noticed a burning rubber odor. The contact was able to drive to his nearby residence where he noticed smoke coming out from underneath the hood. The contact stated upon opening the hood, he noticed smoke and flames coming out of the alternator. The contact was able to extinguish the fire with the water hose. The vehicle was towed to an independent mechanic the next morning. The independent mechanic diagnosed that the alternator experienced a short circuit. The independent mechanic related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The dealer was contacted and informed the contact that they could not repair the vehicle under the recall as the VIN was not included. The independent mechanic replaced the alternator and the battery. The vehicle was repaired. The manufacturer was notified of the failure but advised the dealer and referred the contact to the NHTSA hotline. The failure mileage was approximately 145,000.

Mileage: 145,000

First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.

Bought this vehicle 6 months ago and and realized right after purchase it has an error within the radio system that causes backup issues. The error appears on the radio and states “contact dealer” for radio service. What the vehicle does is that the backup camera becomes inoperable (black screen) and in my case the radio turns on straight heat blowing hot air from the system and turning on both defrosters, front and back. After doing some research, it appears that many 2014 Jeep owners and other years around this time period are experiencing this issue. Since the backup camera and backup sensors no longer work due to this error (it has to do with the Sierra Wireless card within the radio) it becomes a safely issue when it stops in the middle of backing up and is very scary. In Texas, having straight heat blown at you and your glass makes the windows fog or becomes unbearable at 105 degree temperatures. Dealer is aware of the issue and wants more then $1200 to replace radio. I tried to self repair by removing radio and updating software to current version but Sierra wireless car is soldiered to the motherboard of the radio and cannot be removed. I did however get the software to update after three attempts and 6 hours of updating. This did not fix the error that causes this. I believe it is due to a Sierra Wireless card failure and normally happens right after startup.

Computer system on dash started flashing & going out while driving telling me to turn engine off engage in park is disabled . Would let me shift gears making loud noise in engine

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 133,000.

Mileage: 133,000

Driving 20-25 MPH, Stopped at a stop sign. Accelerated , then all instrument panel lights started flashing ,then went out of gear. I let off accelerator , then re-accelerated. Got the car home, a short distance. Was not able to put SUV into park. Engaged parking brake. Hours later started car up and was able to place into Park mode. Engine light stays on now.

I was driving my 2014 Grand Cherokee probably going 25mph the first time it happened. My Jeeps dash started blinking and popping up warning signs and then all of a sudden the Jeep comes to a fast stop and the engine completely killed. Everything locked up. My brakes, my shifter, my gas pedal everything locked, no screens were turning on and it wouldnt let me turn the Jeep back on for a couple minutes. When I turned it back on it was fine. A couple days later it did it again and again but I was going 40mph. Dropped off at the dealer told them to keep it till they found the problem. It was there 2 weeks didnt do it again. Hasnt done it since but Im still afraid its going to happen again but ill be on the highway.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated when he started the vehicle, the instrument panel failed to illuminate. The contact stated on a different occasion, while driving 30 MPH, the vehicle would not accelerate as needed. The contact stated that the vehicle was jerking and air condition became inoperable. The vehicle was taken to the dealer and the contact was informed that the fuse box under the hood needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage 80,000.

Mileage: 80,000

This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.

Driving down the road in the middle of the night- the entire dash went black and only warning lights blinking across. Several error messages appeared and went black again.

I was driving my car this afternoon when the car automatically slipped into neutral, thankfully I had just gotten off the main road and was on a gravel road. The car literally came to a halt, stopped, I could not restart, and the steering wouldn't move. I was able to get the car towed to a local garage, who said the issue was more than likely the fuse box, they will not touch it as they believed there may be a recall for the fuse box. I have searched for recalls via my vin, and I do not see a recall for my specific car for this issue, but do see that this has been an issue. How are recalls identified? I have a call into a Jeep Dealership and I am hoping to get an appointment tomorrow and get the car towed once more. This truly was a safety issue as if I was on the highway that I had just left I would have been driving at 55MPH. I do not have an estimate as I am working to secure an appointment with the dealership.

Emergency Brake engages while driving

I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). Later that evening my son informed me that the cluster light was still on, the JEEP had been parked for several hours so there was no reason for the light to still be ON (WAKE MODE?). Also, I notated the codes I received before I had to have the Jeep towed to the dealership on Jun 28th to compare to what the service dept came up with; however on Jun 28th I attempted to jump the battery to take it to the service center but it wouldn’t Jump or charge; what happened was, just before the cluster went haywire, the wipers were moving across the windshield while it was in an OFF position, the UCONNECT was glitching out then went black, Cluster warned to service the electronic ABS and the SHIFTER, the fuse box was vibrating and shuddering very loudly, a hissing noise was coming from the back of the vehicle (could be the fuel pump? like compressed air) so by Monday morning, the 27th the battery had completely died and by the time it got to the dealership on Tues, I had to use the battery warranty to replace the battery so that the service department could then diagnose the Jeep. Fine, the battery was replaced Jun 30th with a brand new one, but by Fri Jun 8th I was told I need another brand new battery. All the issues had had a prior recall and seem to be reoccurring.

The shifter system (monostable shifter/ electronic shift module) malfunctioned 4 times so far. It has been to the dealer 3 times and the following has been replaced: the electronic shift module, the shift head/knob, the electronic shift module again, and finally the wiring itself, and now 10 miles after picking up my car that was being serviced since Monday (it is Friday now), I have the same issue and it makes my car stuck in first or second gear, I cannot shift into park or out of drive unless I shut the engine off, it puts my car into limp mode and won't let me accelerate or else the car jerks, my infotainment screen intermittently shuts off, and I get the following warning lights and messages: Check engine light, Braking system light, TPMS light, traction control light, "Service Electronic Braking System" message, "Service Shifter" message with OBD code U1467, "Service Power Steering" message, "Service Transmission- Continue in D. Do not shift or turn engine off" message. The PRND lights on the shift knob also flash. This is very dangerous as my car cannot be shifted out of drive (into park), the car won't accelerate or move above whatever speed 1st gear or 2nd gear will allow me to, the car physically jerks forward, and whatever systems like power steering, braking, etc. that may be affected based on the warning lights. I only get the diagnostic code U1467 which is for the shifter, though.

Vehicle lost braking ability intermittently. Had to drive off the road to stop the vehicle without hitting something. Brake light came on the dash but then went off and brakes worked as normal. This has happened several times now. All randomly.

I just bought my car from a local dealership about 3-4 weeks ago. Upon receiving it I found no issues. A couple days later, every time I would go to push start my car, it would lag and take about 5-10 seconds to actually turn over and start. It doesn't do it every single time but about every other time. It has been in and out of my local Jeep dealership since I have received it and they cannot figure out the issue what's so ever. If we cannot get it figured out soon, I will be returning the car!

Blind spot mogul not working . Not knowing if anything or person is on either side or behind the suv.The component has been inspected by the dealer. Warning light can on.

Service shifter Transfer case Radio malfunction Gear Shifter Shifter got stuck in park i had to forcefully pull the shifter to get it to go into drive. Monday Feb 14, 2022 approximately around 9:00pm I drove my 2014 Jeep Grand Cherokee to the gas station. I pull up at the gas pumps and pit the shifter to park, I exit the vechile and lock the doors, go inside the store to pay for my purchase and as im walking out I look and my jeep was gone. So I look around and I see it across the highway in a ditch. So I take off Running to my vechile and get in the vechile to try and reverse it but its automactilly goes right back into park. So I get out and look at the damage because there is a guard rail cables. My car has front end damage because it was stuck under the cables. Made a police report. I called the dealership where I am leasing the vechile from and they do not wanna help me. I've had nothing put problems with this vechile since I got it. This really needs to be looked into. What if my babies were in the car. Thankfully there was no oncoming traffic at that time. Becauae its a busy highway. I also have video footage of the incident from that night.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was idled in a parking lot, the alternator overheated and there was smoke coming from under the hood while the engine was revving. The vehicle shutoff, and the contact could not restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 17V435000 (Electrical System). The mechanic replaced the alternator, battery, serpentine belt, and cabin air filter. The vehicle was also taken to the dealer per the manufacturer's request. The dealer performed an inspection and informed the contact that all the repairs performed by the independent mechanic were per the dealer's specifications. The manufacturer was made aware of the failure and three cases were opened. The manufacturer informed the contact to take the vehicle to the dealer for inspection and submit all necessary documents and receipts for reimbursement. The manufacturer later denied the contact's request for reimbursement due to the vehicle being out of warranty. The failure mileage was approximately 112,000. THE CONSUMER STATED THE MANUFACTURER OFFERED A REIMBURSMENT FOR A PORTION OF THE TOWING AND REPAIR COSTS. THE CONSUMER RELUCTANTLY ACCEPTED THE OFFER.

Mileage: 112,000

Wont start, with good battery

Vehicle randomly stalls and fails to restart or will not crank/start at random times

Tuesday November 18 2021 during driving on freeway around 3 PM,dashboard suddenly turned off,all information on cluster disappeared and vehicle seems to stalled for a few seconds,after everything came back to normal. It repeated three times in next 10 minutes of driving.Next day November 19 2021 vehicle stalled during driving on parking lot. There is no check engine light or any other messages on dashboard. Tried to start it with no luck.Starter is spinning, but engine is not firing.Vehicle has new batterie. Last month I finally got vehicle from local Chrysler authorized dealer repair shop Vehicle been there for repair work since July 8 2021 for exact same problem. Vehicle stalled on highway at speed 35 mph,and after been towed for repair to Motorworld Dodge Chrysler in Wilkes-Barre, Pennsylvania.After 2.5 month of repair, I was told( and it shown in paper work),that vehicle had all fuel pumps replaced, new fuel lines,new fuel rails, new jets,filters etc.been installed.After repair I did not even make 1000 miles.I would like to investigate this situation,because it has safety issues Tried to talk about it with service manager at dealership but looks like they are not interested to do it,and don't really want to take responsibility for performed work.

A complete loss of all electrical and engine power simultaneously, on the freeway during a rainstorm without any warning. All systems including power steering, tail lights, door locks, a completely dark instrument panel, engine stopped running. I feared for my life, it’s very scary, it happened with no warning on a freeway during a rain storm!

I was driving to and my car began shaking and would not let me go over 10 miles per hour. I was towed in to the dealership and was told that my pcm and tcm wasn't functional.

Shifter service, Power steering yes available for inspection. Power steering went out, lights on dash board flashed and beeped and then would go black. Jeep diagnosed my jeep. No warning and happened about 2 weeks ago and has continued consistanly

I was driving on a busy street in San Marcos. When my Dash board lit up and all the sudden the electronics stop working to include my speedometer.

2014 Jeep Grand Cherokee the radio stop responding, won't allow to be turned off, won't allow to lower the volume, vehicle has to be turn on for 5 minutes and turn back on, then radio will start working normal again. It has happen to me in multiple ocaccions while listening to music via bluetooth from my phone.

Vehicle is downshifting automatically. Burning smell, squeaking/ whistling sound coming from under the hood. Smoking from under the hood tone to time. Car stalling on take off.

My vehicle was in park and unable to start, all of the lights and indicators worked as expected but it the message on the dashboard said to continue in Drive. I was unable to start the vehicle or unlock the doors. The vehicle was towed to the dealership and they said that I need to replace the automatic transmission control module. This is the same component that has failed in countless Jeep Grand Cherokees yet there has not been a recall for my specific model.

Emergency Light stating "Service Electronic Throttle Control " that caused Engine Light to come on. These Electronic warnings cause vehicle to go limp and unable to drive or move causing severe danger on the road when vehicle just shuts down. It is a software issue and requires software flush and update, this issue is so common, dealership knew what i was going to say before I even said it. Recall needed to prevent a wreck and fix before issue shuts down vehicle, and should be recalled to prevent owner's financial repair for a software glitch needing updated by car maker.

The vehicle reported a low battery followed by numerous other warnings in sequence and then within a few seconds stalled and would not restart. Upon taking the vehicle to the garage, the alternator (and consequently battery) needed to be replaced. Reading other Jeep Grand Cherokee recalls, to me the indecent sounds exactly like the NHTSA Campaign ID: 14V634000 - where ''the alternator fails and the vehicle may stall'. (Manufacturer Campaign Number: T36)

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed on the highway, the instrument cluster became inoperable. The vehicle was taken to the dealer but was informed by the dealer that they could not diagnose the failure due to the instrument cluster not turning on. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall, and the vehicle was out of warranty coverage. The failure mileage was 94,000.

Mileage: 94,000

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the rear license plate light failed to illuminate the license plate. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic informed the contact that the wiring harness had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.

Mileage: 103,000

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that when the vehicle was turned off, the electrical settings reverted to the default setting. After restarting the vehicle, the settings failed to switch back to the preferred settings. Additionally, the rear hatch failed to stay in the upwards position. The contact stated that while attempting to raise the hatchback to the upward position, the hatch would slam down instead. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

Mileage: 86,000

ON MONDAY, JANUARY 22, 2021 AROUND 3 PM, I WAS DRIVING ON THE FREEWAY AND MY JEEP AUTOMATICALLY SHIFTED INTO NEUTRAL AND THE WORDS 'AUTO PARK' DISABLED APPEARED ON THE SCREENED. I IMMEDIATELY SHIFTED IT BACK INTO DRIVE AND CONTINUED DRIVE AND EXITED AND WENT TO A GAS STATION. I TURNED IT OFF, PUMPED GAS AND TURNED IT BACK. WHEN I TRIED TO BACK UP, IT IMMEDIATELY SHIFTED THE CAR INTO PARK. I CALLED THE NEAREST DEALER AND ASKED WHAT IT COULD BE? THEY CHECKED FOR RECALLS AND SAID THAT RECALL FOR A SIMILAR DEFECT WAS ALREADY REPAIRED ON MY VEHICLE, MAYBE IT WAS LOW ON TRANSMISSION FLUID. THEY ALSO RECOMMENDED LOOKING TO SEE IF ANY OTHER 2014 JEEPS HAD EXPERIENCED THE SAME PROBLEM. THIS IS THE FIRST TIME MY VEHICLE HAS EVER DONE THAT. I ASKED IF IT COULD BE RELATED TO THE EXTREME COLD. I CONTACTED CHRYSLER AND THE REPRESENTATIVE SAID MAKE AN APPOINTMENT AND TAKE IT TO A DEALERSHIP. I HAVE SCHEDULED THE APPOINTMENT.

Mileage: 326,000

WE WERE DRIVING DOWN THE ROAD AND THE CAR WENT INTO NEUTRAL. WE WERE STUCK ON THE MIDDLE OF THE ROAD WHILE WE TRIED TO GET IT TO GO BACK INTO DRIVE. IF THIS WOULD HAVE HAPPENED WHEN WE WERE TURNING OUT IN FRONT OF A CAR OR ON A BRIDGE IT WOULD HAVE BEEN REALLY BAD AND MORE THAN LIKELY CAUSED A BAD WRECK. EVERYWHERE I READ SAYS THESE CARS A NOW FOR THE SHIFTER PROBLEM BUT DOESN'T APPEAR TO HAVE A RECALL FOR MY EXACT VIN. WE HAD TO STOP DRIVING THE CAR BECAUSE WE ARE SCARED IT IS GOING TO GET US IN A WRECK. THE JEEP DEALER NEAR US SAID THAT WE NEED A NEW ELECTRONIC SHIFTER. IT IS ON BACK ORDER UNTIL EARLY FEBRUARY. WHAT CAN WE DO TO GET THIS REPLACED FREE OF CHARGE BECAUSE THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE HORRIBLE WRECKS. WE WERE DRIVING DOWN THE ROAD GETTING READY TO TURN ONTO AND I70 ON RAMP WHEN THE CAR JUST WENT TO NEUTRAL AND STOPPED. THE CAR WAS STATIONARY FOR MAYBE A COUPLE OF MINUTES WHILE WE TRIED TO GET IT BACK IN GEAR AND DRIVE STRAIGHT HOME. WE GOT LUCKY WE DID T GET HIT BY A SEMI TRUCK BECAUSE IT IS A VERY BUSY AREA BECAUSE THERE ARE 2 TRUCK STOPS THAT DRIVE THROUGH THERE.

Mileage: 129,000

EL VEHCULO ESTABA EN MARCHA Y ENCENDI EL CHECK ENGINE Y SE PUSO EN NEUTRAL SOLO Y NO CORRA HACIA ALANTE,LUEGO TAMBIN ENCENDIERON MS LUCES DE TABLERO Y UN CARTEL QUE DICE SERVICE SHIFTER.ESTO PASO EN UN SEMFORO DE UNA CALLE SECUNDARIA *DT*JB

Mileage: 79,500

ON 12/23/2020 AT 6:00AM I WAS DRIVING ON LONG POINT ROAD WHEN THE VEHICLE COMPLETELY SHUTDOWN - ALL ELECTRICAL, ENGINE, LIGHTS, BREAKS, ETC. I WAS DRIVING AT APPROX. 30MPH HEADING TOWARDS A ROUND-ABOUT WHEN EVERYTHING SHUTDOWN. THE LOSS OF POWER RESULTED IN NOT BEING ABLE TO SLOW DOWN. LUCKILY THERE WEREN'T ANY CARS IN THE ROUND-ABOUT WHEN I ENTERED. HOWEVER, IT WAS A RATHER TIGHT ROUND-ABOUT AND WAS NOT ABLE TO MAKE THE TURN AND I WENT OVER THE CURB AND DROVE STRAIGHT THROUGH THE MIDDLE OF THE ROUND-ABOUT.. THE CAR RESTARTED AFTER ABOUT 3 SECONDS AND THE CHECK ENGINE LIGHT CAME ON. ONCE THE CAR RESTARTED, ACCELERATION WAS EXTREMELY LIMITED. I CONTINUED TO PROCEEDED DOWN LONG POINT ROAD UNTIL I COULD PULL OFF. ABOUT 1-2 MINUTES AFTER THE FIRST POWER FAILURE, ANOTHER POWER FAILURE/COMPLETE SHUT DOWN OCCURRED. THE SECOND POWER SHUTDOWN LASTED ABOUT 5-7 SECONDS AND TURNED BACK ON. I IMMEDIATELY PULLED OFF AND SHUT THE CAR OFF AND LET IT SIT FOR SEVERAL MINUTES. WHEN I RESTARTED IT, THE CHECK ENGINE LIGHT WAS ON, BUT WENT OFF AFTER SEVERAL HOURS. IT'S WORTH NOTING, I JUST RECEIVED THE ECODEISEL SOFTWARE UPDATED (I THINK V7). THIS UPDATE WAS PERFORMED ON 12/21/20

Mileage: 128,000

OUR JEEP'S SHIFTER OCCASIONALLY REFUSES TO GO INTO "PARK" AFTER COMING TO A COMPLETE STOP AND WILL NOT GO INTO PARK EVEN AFTER OPENING THE DRIVER DOOR WHICH IS SUPPOSED TO AUTOMATICALLY HAPPEN BASED ON THE FIX IN SAFETY RECALL S27/NHTSA 16V-240. THE JEEP DEALERSHIP TOLD ME THERE IS A SHORT IN THE SHIFTER BUT THE REPAIR WOULDN'T BE COVERED BECAUSE THE SAFETY RECALL WAS ONLY FOR A "SOFTWARE" ISSUE NOT A "MECHANICAL" ISSUE WITH THE SHIFTER. EITHER WAY, IT IS A SAFETY HAZARD THAT WE CAN NOT SAFELY PARK OUR VEHICLE AND WE ARE EXPERIENCING SOMETHING THAT SHOULD HAVE BEEN FIXED IN THE MENTIONED SAFETY RECALL, BUT WASN'T.

Mileage: 82,000

JEEP ALTERNATOR FAILURE, MATCHES DESCRIPTION IN ALTERNATOR IMPORTANT SAFETY RECALL P60 / NHTSA 14V-634 AND MATCHES DATES FOR VEHICLE RECALL IN NEW SAFETY RECALL ADVANCED COMMUNICATION ' T3607112017 FOR JEEPS PRIOR TO JULY 2014, MY BUILD DATE AUG 2013. WHILE DRIVING JEEP, BATTERY WARNING LIGHT, THEN JEEP ENGINE DIED WHILE DRIVING, SEVERAL ALERT LIGHTS FLASHED AND VEHICLE ELECTRICALLY DIED, DOORS LOCKED, WINDOWS LOCKED, NO START. WOULD NOT ACCEPT AAA JUMP. DEALER SAYS SAFETY RECALLS NOT APPLICABLE TO MY VEHICLE - YET ALT TYPE (BJA) IS DESCRIBED IN YOUR SAFETY RECALL, DESCRIPTION OF WHAT HAPPENS MATCHES, AND VEHICLE QUIT OPERATING WHILE IN MOTION.

Mileage: 103,000

I WAS DRIVING ON HIGHWAY 26 WEST BOUND IN OREGON JUST OUTSIDE OF PORTLAND. MY CAR HAS ECODIESEL ENGINE IN IT. I USUALLY BUY GAS WHEN IT IS ABOUT A QUARTER TANK OF FUEL. I HAD ABOUT QUARTER TANK OF FUEL AND ABOUT 150 MILES RANGE LEFT. I WAS ON THE LEFT LANE AND TRAVELING AT ABOUT 60 MPH. ALL THE SUDDEN MY ENGINE STOPPED INSTANTLY ON THE LEFT LANE OF HIGHWAY 26. ALL THE CARS BEHIND ME HIT THE BRAKES NOT TO REAR END ME. MY CAR'S ENGINE STOPPED AND SLOWED DOWN SO QUICKLY. IT WAS SCARY. I TRIED TO PULL OVER TO THE RIGHT SIDE OF THE HIGHWAY. ONCE THE CAR WAS PARKED, IT SAID THAT BATTERY SAVING MODE. IT WOULD CRANK UP BUT NOT START THE ENGINE. I CALLED A MOBILE MECHANIC OVER. HE CHECKED THE BATTERY AND ALTERNATOR AND SAID THE BATTERY IS STRONG AND NO BLOWN FUSES WHATSOEVER. HE THEN WENT UNDER THE CAR AND LISTEN THE FUEL PUMP AND SAID THAT IT SOUNDS VERY BAD.HE HAD BELIEFS THAT I HAD PROBLEMS WITH MY FUEL SYSTEM, MAYBE A BROKEN FUEL PUMP. HE READ THE CODES OUT OF CAR COMPUTER AND THEY ALL WERE RELATED TO THE FUEL SYSTEMS. I STARTED DOING SOME ONLINE RESEARCH AND FOUND OUT THAT JEEP GRAND CHEROKEES HAS A FAULTY DESIGN OF FUEL TANKS AND IF THE FUEL GOES BELOW THE QUARTER TANK LEVEL. THEN PUMP DOES NOT WORK PROPERLY. UPON READING THIS, I CALLED A FRIEND WHO BROUGHT ME 5 GALLONS OF DIESEL AND WE PUT THE DIESEL INSIDE THE TANK AND THE CAR STARTED IMMEDIATELY. I DROVE IT TO A NEAR BY GAS STATION AND FILED UP THE TANK FULL. I THINK THIS CAR HAS SOME SORT OF FAULTY DESIGN OF FUEL PUMP. IT WILL CAUSE A FATAL ACCIDENT IF IT DOES NOT GET CORRECTED BY THE MANUFACTURER AS SOON AS POSSIBLE. WHEN THE ENGINE STOPPED SUDDENLY, THE CAR ACTUALLY SWERVED AROUND LITTLE BIT. THIS INCIDENT COULD HAVE ENDED FATALLY IF I WAS NOT QUICK ENOUGH. I AM WRITING THIS TO LET YOU GUSY KNOW ABOUT THIS FLAW ABOUT GRAND CHEROKEE ECODIESELS 3.0 ENGINES.

Mileage: 91,150

VEHICLE WAS IN MOTION ON A HIGHWAY WHEN "SERVICE SHIFTER" WARNING CAME ON. LIGHTS ON SHIFTER GO ON AND OFF RANDOMLY WHILE PARKED AND IN MOTION ON HIGHWAYS, CITY STREETS. SHIFTER GETS STUCK BETWEEN GEARS, SHIFTER LIGHT READING GEAR READS DIFFERENTLY THAN DASH PANEL GEAR, EX. SHIFTER IS PUT IN DRIVE (D) AND DASHBOARD READS NEUTRAL (N). THERE ARE DELAYS IN SHIFTING BETWEEN GEARS AND BEEPING SOUND COMES ON. WHEN PUTTING VEHICLE INTO PARK AND IT WILL NOT READ IT, CREATING A STALL IN THE PROCESS, AND HAVING TO MOVE SHIFTER IN DIFFERENT GEARS BEFORE IT WILL START TO READ GEARS AGAIN. VEHICLE HAS THRUSTED FORWARD AFTER PUTTING INTO PARK WHILE A BEEPING NOISE IS GOING OFF. SHIFTER HAS NOT WANTED TO GO INTO PARK, OR REVERSE AND INSTEAD GOES INTO NEUTRAL. WHEN SHIFTER HAS BEEN PUT INTO PARK THE ENGINE HAS MADE AN ACCELERATION NOISE. SHIFTER HAS BEEN ERRATIC AND NON-CONSISTENT, CREATING FEARFUL AND UNSAFE OPERATING ISSUES.

Mileage: 79,000

MY VEHICLE MAKE AND MODEL IS UNDER RECALL FOR P67 BUT FOR SOME REASON MY VIN WAS NOT INCLUDED BUT THE PERSON I CALLED AT CHRYSLER SAID IT SHOULD HAVE BEEN AND TOLD ME FILE A COMPLAINT WITH YOU TO TRY TO HELP ME. I AM A CAREGIVER WITH THIS ONE VEHICLE FOR MY MOM WHO IS HANDICAP AND 81. I HAD NO CHOICE AND HAD TO TAKE HER OUT TO THE DR FOR A FLU SHOT AND MY SEAT BELT IS BROKE AND I CANT USE IT AND AIRBAGS DISABLED DUE TO SEAT BELT BROKEN. I HAD TO STOP FAST AND PULLED MY NECK 11/30/20.. PLEASE HELP US GET UNDER THIS RECALL.P67. I DON'T HAVE THE $ TO PAY 1,000 TO GET IT FIXED WHEN I SHOULD HAVE BEEN UNDER THE RECALL WITH THE OTHER 2014 JGC AT SAME MILEAGE WHEN IT WENT OUT. HOW DID MY JEEP GET MISSED FOR THIS RECALL? PLEASE INVESTIGATE AND HELP ME. I KNOW HOW HAVE A HURT NECK. NO PROTECTION AT ALL. THE SEAT BELT BROKE WHEN I GOT IN MY CAR WEEKS AGO. I WAS NOT IN MOTION AND I FELT IT GET LOOSE WHEN I GOT IN. IIT WAS ON THE FLOOR. IT JUST BROKE AND NO RETRACTION. HELP US PLEASE> P67. GET ME UNDER THAT RECALL. MANY COMPLAINTS BY OWNERS AT THIS SAME MILAGE IS SEEING THIS ISSUE. I AM NOT ALONE IN THIS ISSUE. IT IS A DEFECT. I HAVE NEVER HAD SUCH A DEFECT WITH ANY PAST CARS. NOT EVEN OLDER ONES. THIS IS MADNESS. IT CONTROLS ALL THINGS LIKE AIRBAGS, BEEPS WHEN SEAT BELTS ARE NOT ON..NOTHING IS WORKING NOW. IT IS OUR PRIMARY CAR. WHEN I HURT MY NECK ON 11/30 DRIVING? IT WAS IN MOTION AND OF COURSE I HAVE NO SEAT BELT THAT WORKS. A CAR STOPPED IN FRONT OF ME FAST AND I WAS THROWN FORWARD AND MY NECK PULLED. LOOK AT ORIGINAL COMPLAINT 11374883.*DT*JB

Mileage: 66,000

THE SEATBELTS DON'T WORK . THE SUNROOF GETS STUCK AT TIMES . IT'S JUST MULTIPLE PROBLEMS WRONG WITH THIS MODEL OF JEEP .

Mileage: 111,000

MY STEERING CONTROL MODULE HAS A SHORT CIRCUIT CAUSING MY ELECTRONIC STABILITY CONTROL LIGHT TO FLASH AND MY BLINKERS AND WINDSHIELD WIPERS NOT TO WORK. I TOOK IT TO MY LOCAL MECHANIC AND HE SAID MODULE NEED TO BE REPLACED AND THERE IS AN OPEN RECALL. RECALL P64/ NHTSA 14V-636 - WHICH APPLIES TO MY MODEL YEAR AND DESCRIBES MY PROBLEM EXACTLY. I CALLED THE CHRYSLER RECALL DEPARTMENT AND THEY ARE SAYING THIS RECALL DOES NOT APPLY TO MY VEHICLE AND THEY WILL NOT FIX IT FREE OF CHARGE. I HAVE TWO YOUNG CHILDREN AND THE RECALL SAYS THIS COULD CAUSE A CRASH WITHOUT WARNING. ASKED TO SPEAK TO A SUPERVISORY AND "NON WAS AVAILABLE." I AM WORRIED FOR THE SAFETY OF MY FAMILY AND I CANT PAY $1000+ TO FIX THIS WHEN THIS IS A KNOWN PROBLEM. I HAVE AN APPOINTMENT AT MY LOCAL JEEP SERIVCE DEALER NEXT WEEK BUT I AM WORRIED THEY WILL NOT APPLY THIS RECALL, CONSIDERING WHAT CHRYSLER CORPORATE IS SAYING.

Mileage: 45,000

I STARTED RECEIVING THIS ERROR JUST AFTER THE 'RECALL FIX' FOR THE SHIFTER. NOW IT GOES ON WHILE DRIVING AND SHIFTING. THEY WANTED $180 JUST TO EVALUATE THE PROBLEM EVEN THOUGH I TOLD JEEP SERVICE THE ISSUE IS THEIR FAULT.

MY VEHICLES DRIVER HEADREST POPPED OPEN, EXPOSING THE INSIDE OF THE HEADREST, RANDOMLY WITHOUT COMING INTO CONTACT WITH ANYTHING THAT WOULD'VE CAUSED THE INCIDENT.

Mileage: 80,000

ALTERNATOR STOPPED WORKING, CHANGED THE BATTERY AND LIGHT TURNED ON SAYING BATTERY VOLTAGE LOW. DRIVER WINDOW AND MIRROR BUTTONS STOPPED WORKING AT THE SAME TIME, CAUSING US TO THINK IT WAS THE BATTERY THAT WAS NOT WORKING BUT STILL DOES NOT WORK AFTER THE BATTERY WAS CHANGED.

Mileage: 165,000

WHEN DRIVING HIGHWAY SPEEDS STEERING AND MAINTAINING CONTROL VERY HARD. COMPUTER KEEPS CHANGING DOES NOT STAY WHEN SET, HAS TO BE CONSTANTLY RESET. WHEN PARKED AND RUNNING, OR OVER NIGHT ON RESTART. WHEN MOVING ALSO SEEN THINGS CHANGE ONCE.

Mileage: 69,200

WHEN CAR IS IN MOTION, CAR RUNS ROUGH, HESITATES, SOMETIMES BRAKES ARE SLOW TO REACT. WHEN STATIONARY CIRCUITS SHORT FOR REMOTE START, OUTLETS AND OPERATING BACK LIFT. P0013 CODE IS ON THIS VEHICLE. THIS VEHICLE IS DEMONSTRATING THE SAME FUNCTIONS AS THOSE OTHER JEEP VEHICLES THAT WERE RECALLED.

HARD SHIFTING IN LOW HEATS AND ALSO ON THE HIGHWAY TRYING TO PASS ANOTHER VEHICLE THE MY JEEP HESITATES BEFORE IT ACCELERATES AND STARTS TO FUNCTION PROPERLY AGAIN. KEEP DEALERSHIPS HAVE REPLACED TRANSMISSION 2 TIMES SINCE I PURCHASED THE VEHICLE. ALSO HAVE SOME MULTIPLE SOFTWARE UPDATES AND ISSUE STILL PERSISTS.

Mileage: 34,000

VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING! WHILE DRIVING ON A HIGHWAY AND DOWN A MOUNTAIN, ALSO WHEN DRIVING ON A LOCAL STREET AFTER IT HAD BEEN IN DEALERSHIP FOR REPAIRS. IS CURRENTLY AGAIN AT DEALER SERVICE AND THEY HAVE SAID IT NEEDS A NEW COMPUTER. THIS A VERY FRIGHTENING AND DANGEROUS EXPERIENCE

Mileage: 95,000

AT TIMES AFTER PUTTING IN PARK AND HITTING THE BUTTON TO TURN CAR OFF, IT SAYS CAR IS STILL ON BUT IT'S NOT RUNNING. IT IS SET IN PARK. HAVE TO START AGAIN AND TURN OFF AGAIN THEN IT WILL DO THE SAME THING AND NOT START AT ALL. WILL HAVE TO GET OUT AND LOCK AND UNLOCK CAR TO START IT.

Mileage: 100,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE HEARD ALTERNATOR WHINE SOUND WHILE DRIVING AT 50 MPH. THE CONTACT PULLED THE VEHICLE INTO A GAS STATION PARKING LOT. THE CONTACT COULD NOT GET THE VEHICLE TO SHIFT OUT OF NEUTRAL GEAR AND WOULD SHUT OFF. THE CONTACT PUT ON THE EMERGENCY BRAKE ON AND OPENED THE HOOD AND HE SAW FIRE COMING OUT OF THE ALTERNATOR ALONG WITH SMOKE AS THE VEHICLE RAN FOR ANOTHER FIVE MINUTES. THE FLAMES TURNED INTO SMOKE WITH THE ALTERNATOR BURNING UP. THE COMPUTER, THE BATTERY AND OTHER SYSTEMS MAY HAVE BEEN DAMAGED BY THE FLAMES. THE VEHICLE HAD A RECALL REPAIR FOR THIS ISSUE DONE BACK IN 2017. THE CONTACT SUSPECTS THAT THE RECALL REPAIR DID NOT REPLACE THE ALTERNATOR FROM THAT PREVIOUS REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER ASTORG JEEP (1601 13TH ST, PARKERSBURG, WV 26101 304-485-5555). THE DEALER ORDERED A NEW COMPUTER, AN ALTERNATOR AND A BATTERY. THEY PLAN TO INSTALL THOSE NEW PARTS AND SEE WHAT OTHER PARTS WERE DAMAGED AND ALSO NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

ON 7.25.20 MY HUSBAND AND I WERE DRIVING DOWN INTERSTATE 29 AT 80 MPH AND THE DRIVER SIDE HEADREST EXPLODED FORWARD WITH GREAT FORCE AND HIT MY HUSBAND IN THE BACK OF THE HEAD. LUCKILY HE WAS ABLE TO KEEP CONTROL OF THE VEHICLE SO WE DIDN'T CRASH, HOWEVER NOW HE IS DEALING WITH NECK/SHOULDER PAIN. HE HAD TO REMOVE THE HEADREST SO WE COULD CONTINUE TO DRIVE IT, THERE IS A WIRE ATTACHED TO THE 1 SIDE SO THAT HAD TO BE SNIPPED TO REMOVE HEADREST. NOW MY SERVICE AIRBAG SYSTEM LIGHT IS ON, I'M SURPRISED THE [XXX] THING EVEN STARTS AND RUNS. NOW I FEEL LIKE WE NEED TO REMOVE PASSENGER HEADREST COMPLETELY TO PREVENT ANOTHER INJURY. THIS IS RIDICULOUS, I PAID ALOT OF MONEY FOR THIS JEEP AND HAVE HAD NUMEROUS MAJOR ISSUES THAT ARE EXPENSIVE TO FIX.*DT CONSUMER STATED HUSBAND SUSTAINED NECK/SHOULDER PAIN FOR A FEW DAYS BUT IS FINE NOW. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 133,788

FUEL LINE ISSUES (EVAP CODE IS BEING THROWN) CODE 'SERVICE SHIFTER' AND THE PRNDS FLASHES. AS I ACCELERATE THE CAR WON'T SHIFT PAST 1ST GEAR. I TURNED THE CAR OFF AND BACK ON, THE SAME SHIFTER MEMO WAS ON THE SCREEN ACCOMPANIED BY 'SERVICE TRANSMISSON'. I WAS NOT ABLE TO GO MORE THAN 30 MPH WITH THE RPM AT ABOUT 4,000. I WAS ON A CITY STREET.

Mileage: 113,660

COMPLETE ELECTRICAL FAILURE RESULTING IN VEHICLE STALL. IN MOTION ON A CITY STREET HEADING STRAIGHT. NEW BATTERY. SYMPTOMS VERY SIMILAR AS DESCRIBED IN RECALL #274559

TRANSMISSION SURGES AND SHUTS DOWN.

Mileage: 103,970

OUR CAR WAS UNABLE TO START AND THOUGHT THE KEY FOB BATTERY WAS FAULTY. WHEN THE KEY FOB WAS REPLACED THE ELECTRONICS IN THE CAR WENT COMPLETELY HAYWIRE AND THE CARE WAS UNABLE TO MOVE OR START BUT THE RADIO WAS ON, THE WINDSHIELD WIPERS WERE ON. WE THEN TURNED THE CAR OFF AND WAITED FOR A TOW. THE CAR THEN STARTED AND WAS ABLE TO BE DROVE FOR SEVERAL MILES. LATER IN THE DAY THE CAR AGAIN WOULD NOT START OR ABLE TO BE OPENED. THE CAR WAS TOWED AND THE DEALERSHIP STATED THE SHIFTER WAS FAULTY. THEY HAVE NOW REPLACED THE SHIFTER TWICE. THE FIRST TIME THE SHIFTER WAS REPLACED THE MECHANIC BROUGHT IT TO ME AND THEY WERE UNABLE TO GET IT OUT OF DRIVE AT THE DEALERSHIP. THEY IMMEDIATELY TOOK IT BACK TO REPAIR IT AGAIN. THEY REPLACED THE SHIFTER AGAIN. I DROVE THE CAR HOME AND THEN STARTED THE CAR WITH THE REMOTE START, GOT IN THE CARE AND RECEIVED THE MESSAGE THAT THE SHIFTER NEEDED TO BE SERVICED. I IMMEDIATELY RETURNED THE CAR TO THE DEALER. *TR

Mileage: 77,774

ELECTRIC SHIFTER. WAS DRIVING GETTING ON A BRIDGE GOING ABOUT 40MPH, SHIFTER WENT INTO 2ND GEAR. IT WAS VERY STARTLING, THE RPM NEEDLE WENT PRETTY HIGH AND I WASN'T GETTING ANY SPEED, I HAD TO PULL OVER AND SHIFT IT BACK INTO 'DRIVE' VERY SCARY JUST BOUGHT IT TODAY. *TR

THE HEADREST ACTIVE RESTRAINT ON MY JEEP DRIVER SIDE SEAT DEPLOYED FOR NO REASON. THE CLIPS THAT HOLD IT IN PLACE BROKE OFF. THE VEHICLE WAS RUNNING PARKED IN A PARKING LOT WITH NO ONE SITTING IN THE DRIVERS SIDE SEAT. *TR

Mileage: 50,000

WE HAVE BEEN HAVING TROUBLE WITH THE SHIFTER. QUITE OFTEN WHEN WE PUSH IT INTO PARK IT DOESN'T GO TO PARK. IT EITHER STAYS IN DRIVE OR GOES TO NEUTRAL. SO WHEN WE THINK THE CAR IS IN PARK IT CONTINUES TO MOVE. IT IS HARD TO GET IT IN THE DESIRED GEAR LIKE IF THE COMPUTER IS T READING G IT. WE OFTEN HAVE TO TRY MULTIPLE TIMES BEFORE IT GOES IN THE DESIRED GEAR. WE HAVE NOTICED THIS PRIMARILY WHEN PARKING, THE OTHER DAY WE HAD TO ACT QUICKLY BECAUSE THE CAR WENT FORWARD AND HIT A LOW WALL, AS WE WERE PARKING AT HOME.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT USED THE PARKING BRAKES TO SLOW THE VEHICLE. THE VEHICLE WAS TOWED TO ALL AMERICAN CHRYSLER JEEP DODGE RAM OF ODESSA LOCATED AT 2510 E 8 TH ST, ODESSA, TX 79761, (432) 614-0801. THE TOW TRUCK DRIVER IDENTIFIED THE FAILURE OF THE ALTERNATOR AS THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.

Mileage: 30,800

SERVICE SHIFTER WARNING APPEARS ON DASHBOARD AT STARTUP AND WHILE DRIVING

Mileage: 99,450

UCONNECT SYSTEM NOT WORKING PROPERLY. IT ALWAYS SAYS THAT I NEED TO CONTACT THE DEALERSHIP FOR AN UPGRADE BUT WHEN I CHECK THE UCONNECT SIGHT, IT STATES THAT THERE IS NO UPDATE AVAILABLE. I CONSTANTLY HAVE TO RESET MY STEREO SYSTEM. THE SCREEN IS BLACK ALMOST EVERYTIME I GET INTO MY VEHICLE.

Mileage: 76,000

VEHICLE PUTS UP A SERVICE SHIFTER MESSAGE THEN PUTS UP A SERVICE TRANSMISSION MESSAGE. ALL POWER IN THE CAR IS DISABLED AND THE CAR INVOLUNTARILY SLAMS INTO A RANDOM GEAR, SOMETIMES 1ST, SOMETIMES 7TH, OTHER TIMES NEUTRAL. AFTER MANY FAILED ATTEMPTS FOR A FIX AT LOCAL DEALERSHIPS, I WAS DRIVING TO THE STORE ON FRIDAY, MARCH 6TH 2020. IM DRIVING GOING AROUND 45 MPH. THE POWER SUDDENLY CUTS OFF AND MY JEEP IS LOCKED IN NEUTRAL WITH THE ENGINE RUNNING. NO HEADLIGHTS OR HAZARDS WOULD WORK. I PUSH THE POWER BUTTON TURNING THE ENGINE OFF TRYING TO RESTART. NO POWER OTHER THAN INTERIOR LIGHTING. MIND YOU, I'M STRANDED ON A 4 LANE HIGHWAY IN THE RAIN AND SNOW IN THE DARK WITH NO HAZARDS. I HAD TO CALL 911 AND HAVE THEM BLOCK THE STREET SO I COULD PUSH THE CAR OFF THE ROAD INTO THE GRASS. ONCE AGAIN AT THE DEALER AND AFTER 6 DAYS THEY HAVEN'T ANY CLUE WHAT IS WRONG. THEY NEED A RECALL FOR WHATEVER IS GOING ON HERE. MY LIFE WAS IN SERIOUS DANGER BECAUSE OF A FAULTY PRODUCT.

Mileage: 97,035

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER JEEP DODGE AND RAM LOCATED AT 11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, WHERE THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD BE $1,200. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT IMMEDIATELY TURN OFF WHEN THE START/STOP BUTTON WAS DEPRESSED. ALSO, WHILE PRESSING START/STOP BUTTON THE VEHICLE WOULD NOT IMMEDIATELY START. DURING THE FAILURE THE MESSAGE 'ALREADY IN GEAR' WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *BF CONSUMER STATED SINCE 2013 VEHICLE HAD THE FOLLOWING ISSUES HEAD UNIT, BRAKE BOOSTER WATER SHIELD, NAVIGATION (4 TIMES) AND STILL NOT WORKING, AND LIGHT SENSOR COMES ON ONCE IN A WHILE. *JB

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS TURNED ON, THE RADIO AND INSTRUMENT CLUSTER WENT BLANK WITHOUT WARNING. THE AUTO PARK DISENGAGED AND THE LOW VOLTAGE BATTERY WARNING MESSAGES WERE DISPLAYED. ADDITIONALLY, THE VEHICLE SAFE MODE ENGAGED. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297: (480) 926-4000) WHERE IT WAS INFORMED THAT A FLASH UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT WAS CALLING ON BEHALF OF HIS DAUGHTER THAT OWNS A 2014 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE MESSAGE CENTER DISPLAYED BATTERY LOW VOLTAGE WARNING. THE CONTACT STATED THAT SMOKE BILLOWED FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE CONTACT WHO WAS A CERTIFIED MECHANIC DISCONNECTED THE ALTERNATOR AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *BF*JB

Mileage: 77,000

ELECTRICAL STOPS WORKING, SOFTWARE MALFUNCTIONS OF COMPUTER. SHUTS OFF OR SHOWS SERVICE FOR 911 PHONE. POWER STEERING DOESN'T WORK AND BRAKES ARE HARD AND FLUTTER.

Mileage: 70,000

MY JEEP STARTED WITH AN ERROR 'SERVICE SHIFTER' ON THE CONTROL PANEL SHORTLY AFTER THAT ALL THE CODES STARTED POPPING UP. STEERING WHEEL, TIRE PRESSURE, ETC. I TOOK IT TO THE DEALERSHIP THEY HAVE REPLACED THE BODY CONTROL MODULE BUT UNFORTUNATELY THE CODES HAVE NOT CLEARED. I'VE HAD THIS VEHICLE FOR ONLY TWO YEARS THE SERVICE DEPARTMENT AT THE DEALERSHIP CAN NOT PINPOINT THE PROBLEM ON IT.

Mileage: 70,000

WE PURCHASED OUR JEEP IN 2014 BRAND NEW. I BELIEVE IT WAS 2- 3 YEARS LATER SO POSSIBLY IN 2016-2017 WE NOTICED OUR HEATED STEERING WHEEL WOULD BE GLITCHY AND WORK/NOT WORK. THEN ONE DAY IT WAS LIGHTLY RAINING SO I TURNED MY WIPERS ON THEN IT STARTED RAINING HEAVIER BUT MY WIPERS WOULD NOT GO ON A HIGHER LEVEL WHICH MADE IT VERY DANGEROUS BECAUSE I COULDN'T SEE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD TO TURN MY CAR OFF AND BACK ON TO RESET IT. THIS HAPPENS FREQUENTLY NOW SO I HAVE TO MANUALLY TURN THEM ON EVERY TIME I WANT TO USE WIPERS. THIS ALSO HAS TO DO WITH MY BLINKERS NOT WORKING PROPERLY EITHER AND THE WHOLE STEERING COLUMN DOESN'T WORK, SO I CAN'T CHANGE SETTINGS ON THE DASHBOARD EITHER. WHEN TAKING IT IN TO THE DEALER WE BOUGHT IT FROM THEY STATED THAT IT WAS A LITTLE PIECE THAT NEEDED TO BE REPLACED BUT BECAUSE THE CAR WAS OVER A CERTAIN AMOUNT OF MILES THE WARRANTY WAS VOID. A CAR THAT NEW SHOULD NOT HAVE TO HAVE SOMETHING LIKE THAT FIXED AT THE OWNERS EXPENSE SINCE IT IS A FAULTY PART. THIS CAN BE SUPER DANGEROUS WHEN YOU USE THE WIPERS, ALL THE OTHER AREAS DON'T AFFECT SAFETY AS MUCH AS THE WIPER ISSUE, BUT THEY SAID IT WAS ALL LINKED TO THAT ONE PIECE. I HAVE BEEN WAITING FOR A RECALL ON THIS THINKING IT WOULD COME UP SINCE IT WAS A NEW CAR...BUT HAVEN'T SEEN ANYTHING ABOUT THIS ISSUE. I WAS RECENTLY TOLD ABOUT THIS SITE THAT I COULD SUBMIT ISSUES TO SO THAT IS WHY IT HAS TAKEN LONGER TO REPORT. I AM PRETTY POSITIVE THAT IF THE DEALERSHIP I TAKE IT TO KEEPS TRACK OF THE TIMES IT IS BROUGHT IN, WE CAN SEE THE NOTES FROM WHEN THIS WAS ADDRESSED.

I HAVE A ACC / FCW UNAVAILABLE MESSAGE THAT DEACTIVATES MY AUTO BREAKING SYSTEM TO PREVENT A COLLISION. THIS ERROR MESSAGE MAY RELATE TO THE ORC MODULE THAT MAY CONTROL OTHER SAFETY DEVICES IN THE VEHICLE SUCH AS THE AIR BAGS. THIS DEACTIVATION OCCURS WHILE THE VEHICLE IS IN MOTION CITY STREET AND ON THE HIGHWAY.

Mileage: 89,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. AT TIMES, THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START CORRECTLY. THE CONTACT CALLED LANDMARK CHRYSLER DODGE JEEP RAM FIAT OF ATLANTA (LOCATED AT 5765 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 678-359-3410) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *LN CONSUMER STATED VIDEO OF FUEL PUMP/RELAY ISSUE SAFETY HAZARD. CAR SHUTS OFF WHILE COASTING.*JB

Mileage: 100,000

TL* THE CONTACT'S WIFE OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SOFTWARE PATCH UPDATE THAT WAS REQUIRED FOR THE VEHICLE. THE VEHICLE WAS TAKEN TO DUTCHESS CHRYSLER JEEP DODGE (2285 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-7700) AND THE UPDATE WAS PERFORMED. UPON THE UPDATE BEING PERFORMED, THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL AT VARIOUS SPEEDS WITHOUT WARNING. FURTHERMORE, THE VEHICLE JERKED WHILE DRIVING VARIOUS SPEEDS AND THE CHECK ENGINE WARNING INDICATOR LATER ILLUMINATED. WHEN THE CHECK ENGINE INDICATOR ILLUMINATED, ALL THE INTERNAL ELECTRIC UNITS, SUCH AS THE PHONE CHARGER, 3G WI-FI, VOICE CONTROL SYSTEM UNIT, AND OTHER ELECTRICAL UNITS FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO HEALEY CHRYSLER DODGE JEEP RAM (557 NY-52, BEACON, NY 12508, (845) 831-1148) WHERE THEY REPLACED A SENSOR UNDER WARRANTY. THE CHECK ENGINE INDICATOR INITIALLY TURNED OFF AFTER THE SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED SOON AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THEY WERE STILL AWAITING ANOTHER SOFTWARE UPDATE TO CORRECT THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

CAR WILL NOT START, TOLD ISSUE WITH INDEPENDENT POWER DISTRIBUTION MODULE FAILURE. TOLD THERE ARE RECALLS BUT NOT ON MY VIN. READING ISSUE COULD ALSO CAUSE VEHICLE TO STALL IF ISSUE OCCURRED WHILE DRIVING. DID HAVE POWER TRAIN RECALL DONE AND WAS TOLD COULD BE RELATED.

Mileage: 75,500

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO VEHICLE PROBLEMS WITH EMISSION DEVICES AND RE GENERATION PROTOCOL. *AS THE CONSUMER STATED THE VEHICLE GOES INTO SAFE MODE. *JS

WHILE DRIVING ON THE ROADWAY AND HIGHWAY MY VEHICLE WILL RANDOMLY KICK ITSELF INTO NEUTRAL AND WILL KILL THE ENGINE WITH NO SUDDEN WARNING AND OR WARNING LIGHTS THAT THERE IS A PROBLEM. THE BATTERY WILL REMAIN ON BUT THE ENGINE IS OFF. THIS HAS HAPPENED ON 3 SEPARATE OCCASIONS SINCE I PURCHASED THE VEHICLE IN 2015 MORE RECENTLY THIS ISSUE BEGAN IN 2019. AFTER ATTEMPTING TO RESTART THE VEHICLE IT WILL ATTEMPT TO TURN OVER THE ENGINE BUT WILL NOT START, LEAVING ME STRANDED IN THE MIDDLE THE THE ROADWAY. 50/50% CHANCE THE ENGINE LIGHT WILL TURN ON AND UNKNOWN ERROR. THE ONLY WAY I HAVE BEEN ABLE TO MOVE THE VEHICLE IS TO REMOVE THE BATTERY CABLE AND LET IT SIT FOR 30 MINUTES RESETTING THE ELECTRICAL SYSTEM. THOUGH THIS IS A SHORT TERM FIX. I HAVE CONTACTED MULTIPLE JEEP DEALERS IN THE AREA AND EVERYONE I HAVE TALKED TO HAS ADVISED ME THEY HAVE NEVER SEEN OR HEARD OF THIS PROBLEM. THIS IS A SAFETY CONCERN LOOSING ALL POWER TO MY VEHICLE WHILE DRIVING ON THE ROADWAY AND HIGHWAY. I FEAR THAT THIS WILL CAUSE A GREATER PROBLEM TO MYSELF AND THE PUBLIC IF THE ISSUE IS NOT FIXED. I CAN SEE A CATASTROPHE IF THE PROBLEM IS NOT FIXED. I TOOK MY VEHICLE INTO A JEEP DEALERSHIP TO HAVE THE ELECTRICS RECALL PROBLEM FIXED A FEW YEARS AGO WHEN I WAS ADVISED FROM JEEP UNKNOWN EXACT DATE. THIS IS A LIABILITY AND LIVES WILL BE HURT INCLUDING MYSELF IF THIS PROBLEM IS OVERSEEN. *DT*JB

Mileage: 161,232

YESTERDAY OUT OF NOWHERE MY PASSENGER HEADREST DEPLOYED, I WASN'T IN AN ACCIDENT I WAS JUST PARKED AND THE HEADREST JUST POPPED OUT OF PLACE. I CALL THE DEALER AND THEY TOLD ME IS OVER $600 OF REPAIR. I DON'T UNDERSTAND WHY I SHOULD PAY THE REPAIR WHEN IT IS A VEHICLE MALFUNCTION.

Mileage: 81,300

THE WINDSHIELD WIPERS WILL NOT TURN OFF AND THE TURN SIGNAL BLINKERS DO NOT WORK. ALL WAS WORKING; THE NEXT DAY THE PROBLEM STARTED. STARTED THE VEHICLE AND THE WINDSHIELD WIPERS STARTED EVEN THOUGH THE SWITCH WAS OFF. THE CONTINUED WINDSHIELD WIPER PROBLEM MADE IT EASY TO IDENTIFY THAT SOMETHING WAS WRONG. TOOK IT INTO THE DEALER FOR A RECALL PROBLEM (SAFETY RECALL U65- REPROGRAM POWERTRAIN CONTROL) AND HAD THEM LOOK AT THE NEW PROBLEM, TOO. THE MULTI FUNCTION SWITCH WAS FINE BUT THE VEHICLE NEEDED A NEW VEHICLE HARNESS AND WOULD COST OVER $3,500 TO FIX AND INSTALL. THE DEALER WOULD HAVE TO ORDER THE HARNESS BECAUSE THEY DO NOT HAVE ANY IN STOCK. THE DEALER CHARGED $145 AND KEPT THE CAR FOR TWO DAYS TO TELL ME THAT. HAVE DISCONNECTED THE BATTERY SEVERAL TIMES IN AN EFFORT TO REBOOT THE VEHICLE COMPUTER. LOOKING ONLINE THIS IS NOT THE ONLY TIME THIS HAS HAPPENED. THE PROBLEM IS UNRESOLVED.

Mileage: 93,051

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE BATTERY INDICATOR ILLUMINATED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE ALTERNATOR. THE FAILURE WAS REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

OUR DAUGHTER PURCHASED THIS 2014 JEEP GRAND CHEROKEE AND WITHIN 18HRS OF PURCHASE THE JEEP WOULDN'T START. THE JEEP DOES NOT RESPOND TO THE PUSH BUTTON START AND NO CODES APPEAR ONCE THE JEEP IS ABLE TO START. ON ONE OCCASION DRIVING DOWN THE ROAD THE DASH LIGHTS BLINK THEN TURN OFF AND BACK ON. IT HAS LEFT HER STRANDED ON AT LEAST 5 DIFFERENT OCCASIONS WHERE IT TOOK OVER 2HOURS BEFORE IT WOULD START. THE CAR BATTERY HAS BEEN REPLACED, KEY FOB BATTERY REPLACED, BODY CONTROL MODULE, AND THE DEALERSHIP IS STILL TRYING TO TRACK DOWN THE PROBLEM. IT'S BEEN IN THE SHOP FOR ALMOST A SOLID MONTH. SHE HAS ONLY DRIVEN IT THE EQUIVALENT OF 24HRS SINCE ALL THIS STARTED.

Mileage: 88,000

CAR SHUT OFF UNEXPECTEDLY 3 SEPARATE OCCASIONS AFTER BEING SERVICE BY LOCAL SERVICE SHOP AND DEALERSHIP. IT LEFT ME STRANDED IN MIDDLE OF STREET.

Mileage: 10

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD KNOCKING AND BANGING SOUNDS COMING FROM THE ENGINE WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR EVENTUALLY ILLUMINATED AFTER THE FAILURE PERSISTED FOR SOME TIME. THE CONTACT DROVE THE VEHICLE TO PORT JERVIS CHRYSLER JEEP DODGE (131 KINGSTON AVE, PORT JERVIS, NY 12771, 845-856-6211) WHERE THE TRANSFER CASE WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE TRANSMISSION WAS ULTIMATELY REPLACED TWICE BY AN INDEPENDENT MECHANIC. ALSO, AS THE CONTACT WAS CLOSING THE REAR HATCH, THE CONTACT NOTICED SMOKE COMING FROM BOTH LICENSE PLATE BULBS. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND REMOVED THE BULBS FROM THEIR SOCKETS. THE CONTACT CALLED AN UNKNOWN DEALER TO HAVE THE BULBS REPLACED AND WAS GIVEN A QUOTE OF $250 PER BULB. THE LIGHT BULBS HAD NOT BEEN REPLACED. ALSO, WHEN THE CONTACT ACTIVATED THE CRUISE CONTROL, THE CRUISE CONTROL CONTINUED TO FUNCTION EVEN WHEN IT WAS ATTEMPTED TO BE DISENGAGED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO DISENGAGE THE CRUISE CONTROL. THE CONTACT ALSO EXPERIENCED SEVERAL OTHER FAILURES WITH THE VEHICLE, INCLUDING OTHER ELECTRICAL, ENGINE, AND SUSPENSION FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THERE WAS ONE RECALL ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE VEHICLE WAS TAKEN TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA (26845 YNEZ RD, TEMECULA, CA 92591, (951) 225-4541) FOR A SOFTWARE UPGRADE PER MANUFACTURER RECALL NUMBER: V08. AFTER THE REPAIR, THE VEHICLE WAS INOPERABLE. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 6 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

VEHICLE EXPERIENCES RANDOM ILLUMINATION OF MULTIPLE INSTRUMENT CLUSTER WARNING LIGHTS, LOSS OF CLUSTER ILLUMINATION, LOSS OF SPEED DISPLAY, AND LOSS OF ABS AND ESC SYSTEM FUNCTIONS. SOMETIMES VEHICLE SHIFTS INTO 3RD GEAR, AND DOES NOT RESPOND TO SHIFT COMMANDS. THIS OCCURS RANDOMLY, SOMETIMES RIGHT AFTER START-UP, SOMETIMES AFTER A FEW MINUTES OF DRIVING.

Mileage: 80,000

THE ALTERNATOR IN MY VEHICLE FAILED AND CAUSED THE CAR TO STALL WHILE DRIVING ON THE HIGHWAY. THERE IS A RECALL, P60 ALTERNATOR BUT IT IS ONLY RELATED TO THE 3.6L ENGINE AND I HAVE THE 5.8L V8. THERE IS ALSO AN ADVANCED COMMUNICATION T3607112017 WHICH SEEMS TO DESCRIBE MY VEHICLE AND INCLUDES THE V8 JEEP BUT IT IS ALSO NOT LISTED AS A RECALL ON MY VEHICLE. HOW DO I FIND OUT WHY MY VEHICLE WAS EXCLUDED FROM THE RECALL AS MY VEHICLE WAS AFFECTED.

Mileage: 90,000

SERVICE 4WD ILLUMINATED ON THE DASH. TRACTION CONTROL AND ABS LIGHTS LIT UP AND CRUISE CONTROL DISENGAGED WHILE GOING DOWN THE ROAD. THE VEHICLE IS NOW IN THE SHOP FOR AN EXPECTED ABS MODULE FAILURE.

Mileage: 95,000

IN 2018, THE A/C FIRST WENT OUT AND WE WENT TO MOPAR TO HAVE IT ASSESSED. WE WERE TOLD IT WAS NOT A "CHARGING" PROBLEM BUT ELECTRICAL AND NEED THE DEALER. A FEW WEEKS LATER, WITHOUT ANY INTERVENTION THE A/C CAME BACK ON. IN JUNE 2019, THE A/C WENT OUT AGAIN AND THE DEALER SAID "FAULTY TIPM" AND THE REPAIR WITH DIAGNOSTICS WOULD BE CLOSE TO $900. HOW DOES A 4 YEAR OLD CAR WITH LESS THAN 50K MILES INCUR A BRAIN FAILURE?! I GUESS IT COULD HAPPEN BUT RESEARCHING THE TOPIC I SEE JEEP HAS A LONG HISTORY OF FAULTY TIPMS WITH ONLY 1 RECALL. WHY DOES NHTSA ALLOW JEEP TO RIP OFF CUSTOMERS? IT SEEMS CLEAR THAT JEEP HAS A CONSISTENT HISTORY OF INSTALLING FAULTY TIPMS SO THEY CAN REAP $1,000 REPAIRS. YOU CANNOT SEE THE A/C NOT PRODUCING COLD AIR SO I WILL SKIP UPLOADING A PICTURE.

Mileage: 46,286

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND SHE STARTED TO SMELL SMOKE. THE CONTACT STATED SHE SAW SMOKING COMING FROM THE UNDER THE RADIO. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO PARK NEAR A GAS STATION, WHERE SHE WAS PROVIDED WITH A FIRE EXTINGUISHER AND EXTINGUISH THE THE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACT OR REPORTED. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO HER RESIDENCE, BUT SHORTLY AFTER THE VEHICLE FAILED TO TURN ON. THE CONTACT STATED THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER DODGE JEEP RAM LOCATED AT 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 378-0707, WHERE IT WAS DIAGNOSED AS NOT ASSOCIATED WITH THE MANUFACTURER OR ASSEMBLE ISSUE. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LIMITED FUNCTIONALITY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE FORWARD FACING CAMERA THAT WAS ATTACHED TO THE WINDSHIELD WAS DEFECTIVE. THE CONTACT DROVE TO ST. CLAIR CHRYSLER JEEP DODGE RAM (5224, 1250 S CARNEY DR, ST CLAIR, MI 48079, 810-329-2100) WHERE THEY PERFORMED DIAGNOSTIC TESTING AND GAVE HIM THE CONTACT A REPAIR ESTIMATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE DIAGNOSTIC AND REPAIR SPECIFICS WERE NOT DISCLOSED. THE FAILURE MILEAGE WAS 60,900.

Mileage: 60,900

THE "SERVICE GEAR SHIFT" WARNING HAS APPEARED WHILE THE CAR IS IN MOTION (6 TIMES) AND WHILE PARKED (1TIME) AND THE TRANSMISSION FEELS LIKE IT IS STARTING TO SLIP AND WILL GEAR DOWN WHILE DRIVING. THE NEXT THING THAT OCCURS IS THE WIPERS WILL START ON THEIR OWN AND CAN NOT BE TURNED OFF. AFTER THE WIPERS ARE TRIGGERED THEN THE NEXT MESSAGE WILL SAY "UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED". NEXT ANOTHER RANDOM MESSAGE WILL APPEAR AND THEN THE SCREEN WILL GO BLANK. THIS INCLUDES ALL DIGITAL FUNCTIONS OF THE DASH. SUCH AS SPEEDOMETER, FUEL GAUGE, TACHOMETER, ETC. SERVICE ENGINE WARNING LIGHTS ARE THE ONLY THING THAT WILL APPEAR. THE LAST TIME THIS HAPPENED ON AUG. 2, 2019 THE CAR WOULD NOT ALLOW ME TO SHIFT INTO PARK OR TURN THE CAR OFF. I HAD TO PUT ON THE EMERGENCY BRAKE AND GET UNDER THE HOOD WHERE THE FUSE PANEL IS LOCATED AND PULL THE IGNITION FUSE TO DISABLE THE CAR. WE HAVE OFFICIALLY BEEN TO BYERS CHRYSLER LLC. 7 TIMES AND HAVE AN ONGOING COMMUNICATION CASE WITH A CORPORATE JEEP CARE ASSOCIATE. WE HAVE MUTIPLE VIDEOS THAT CAN BE SEEN OF THE ACTIONS OF THE CAR. THREE TIMES THE CAR HAS BEEN RETURNED TO US WITH NOTHING DONE EXCEPT CLEARING THE ERROR CODES IT GENERATES WHILE THIS OCCURS. IT IS UNSAFE TO DRIVE AND IS NOW AT THE POINT WHERE IT WILL NOT SAFELY PARK AND TURN OFF. THE IMAGE I AM INCLUDING STATES THE THE CAR SHOULD BE SHUT OFF TO ENGAGE PARK BUT IT WILL NOT ALLOW ME TO THIS. I HAVE TO PULL THE FUSE WHILE THE CAR IS STILL IN GEAR AND RUNNING WITH THE PARKING BRAKE ON. THIS IS AS UNSAFE AS IT CAN GET AND THERE IS NO CLUE WHY THIS IS HAPPENING. WE HAVE CURRENTLY SPENT $1600 TO FIX THE PROBLEM AND HAVE HAD NO REMEDY.

Mileage: 123,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEAD LAMPS WERE REPLACED MORE THAN THREE TIMES AND THE FOG LIGHTS WERE REPLACED MORE THAN TWICE DUE TO THE LIGHT BULBS SHORTING OUT WITHOUT WARNING. LITHIA CHRYSLER DODGE JEEP RAM OF CONCORD (4901 MARSH DR, CONCORD, CA 94520, (925) 246-2295) RETAINED THE VEHICLE FOR OVER THREE WEEKS BECAUSE THE PART FOR THE HEAD LAMPS WAS ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

DASHBOARD LIGHTS TURN ON AND OFF, WINDSHIELD, STEERING WHEEL, GEAR LEVER, TRUCK SLOWS DOWN, AND SERVICE SHIFTER

I HAVE A SERVICE SHIFTER LIGHT COMING ON CONSTANTLY AS WELL AS SOME RANDOM RADIO STATION CHANGES. IT ALL STARTED AFTER LAST RECALL WAS FIXED. I LOVE MY JEEP BUT AM SO FRUSTRATED.

A MESSAGE DISPLAYED IN OUR SCREEN THAT THE 911 CAR PHONE NEEDED SERVICING AND TO CONTACT THE JEEP DEALER. AT THAT POINT THE GPS MALFUNCTIONED, THE FRONT AND BACK DEFROSTERS STARTED TO FUNCTION AT FULL SPEED AT 78 DEGREES AND ABSOLUTELY NONE OF THE RADIO FUNCTIONS WERE USEABLE. UCONNECT SENT JEEP DEALER AN UPDATE FOR THE RADIO AND THE UPDATE FAILED. WE WERE TOLD OUR JEEP NEEDED TIME THE RADIO TO BE REPLACED. BUT WE COULD ONLY GET A REFURBISHED RADIO AND THERE WEREN'T ANY AVAILABLE. IT HAS BEEN 4 WEEKS AND UCONNECT INFORMED US THAT THERE HAS BEEN AN ADDITIONAL DELAY ON THE REFURBISHED RADIO. WE REQUESTED A NEW RADIO BE INSTALLED AND A RENTAL CAR PROVIDED TO US UNTIL THE RADIO IS FULLY FUNCTIONING. WE ARE INFORMED BY BOTH JEEP DEALER AND UCONNECT THERE IS NOTHING THAT CAN BE DONE FOR US UNTIL THE REFURBISHED RADIO BECOMES AVAILABLE. THIS IS TOTALLY UNACCEPTABLE. A NEW RADIO VENDOR SHOULD BE USED. UCONNECT IS INADEQUATE TO SERVICE THEIR PRODUCT IN A TIMELY FASHION, CANNOT PROVIDE A NEW RADIO REPLACEMENT IN STOCK, AND ONLY CAN OFFER REFURBISHED RADIO REPLACEMENT AND CANNOT GIVE A DATE WHEN ONE WILL BE AVAILABLE. WE LIVE IN ILLINOIS BUT ARE VACATIONING IN CALIFORNIA AND OUR CAR IS STUCK ON 78 DEGREE DEFROSTERS.RUNNING FULL SPEED. NO GPS OR ANY OTHER FEATURES ASSOCIATED WITH THE RADIO.

Mileage: 71,000

NO LOW BATTERY WARNING LIGHT, ONLY SHOW A WARNING IF ALTERNATOR IS BAD AND NOT CHARGING BATTERY. THUS, CAR CAN STOP WITHOUT WARNING DUE TO LOW BATTERY BECAUSE OF WEAR AND NEEDING REPLACEMENT- WITHOUT WARNING. WHEN THIS HAPPENS, EVERYTHING IN CAR WORKS ON ELECTRICITY CAN CAUSE A VERY BAD ACCIDENT IF STOPS IN TRAFFIC. ALSO, WITH NO KEY OVERRIDE WHEN THE CAR ELECTRICAL MODULE WILL NOT READ TO THE KEY FOB IF YOU ARE IN OR OUT OF THE CAR YOU CAN NOT OPEN DOORS OR WINDOWS OR TURN ON OR OFF ANYTHING, IF DOORS/WINDOWS LOCKED WHEN THIS HAPPENS THIS IS VERY DANGEROUS-NO WAY TO GET OUT OR IN. IF STUCK IN THE DESERT WITHOUT HELP AND CAR MODULE STOPS PICKING UP KEY FOB ONE IS SOL. LOTS OF COMPLAINTS ONLINE. VERY UNHAPPY WITH THE FACT THAT CHRYSLER CREATES RECALLS ONLY FOR A SELECT FEW WHEN THEY KNOW THAT THEY CONTINUE TO USE THE SAME FAULTY TECHNOLOGY ON MOST OF THEIR CARS THEY BUILD. MY REAR DOOR MODULE STOPPED WORKING AND I HAD TO REPLACE IT AND IT COST ME OVER $500. WHEN GOING ONLINE I SEE THAT CHRYSLER HAD A RECALL FOR THIS PROBLEM FOR OLDER MODELS BUT WOULD NOT COVER THE NEWER YEARS ALTHOUGH THEY USED THE SAME FAULTY TECHNOLOGY ON THEM AS WELL. FORTUNATELY, I HAD JUST PARKED MY CAR IN THE GARAGE AND DID NOT LOCK THE DOORS SO WE COULD STILL GET IN IT AND HAVE IT TOWED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE LOW BATTERY VOLTAGE WARNING INDICATOR ILLUMINATED, THE WINDSHIELD WIPERS ACTIVATED, AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT HEARD AN ABNORMAL NOISE BEFORE THE ENGINE TURNED OFF. THE CONTACT MADE MULTIPLE ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT MECHANIC STATED THAT HE COULD SMELL SMOKE FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MARBURGER CHRYSLER DODGE JEEP RAM (LOCATED AT 1310 E DIXON BLVD, SHELBY, NC 28152, (704) 484-0049) TO NOTIFY THEM THAT THE VEHICLE WAS EXPERIENCING FAILURES SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000. *TR CONSUMER HAS REPLACED THE ALTERNATOR. *JB

Mileage: 53,000

N58 MY JEEP DID SOMETHING WEIRD ON 4/21/2019 DASH LIGHTS CAME ON LIKE ABS AND TRACTION CONTROL LIGHT WAS ON IN THE DASH BUT THE PUSH BUTTON LIGHT DOWN BELOW THE HEAT BUTTONS WAS ALSO ON. ALSO SERVICE 4 WHEEL DRIVE WAS FLASHING ON THE DASH ALONG WITH THE SELECTOR WHEEL ON THE LEFT OF THE DASH SCREEN WENT TO TERRAIN MODE ALL BY IT SELF.ALSO ON THE SCREEN IT CHIMED 4 WHEEL DRIVE UNAVAILABLE. I WAS IN DRIVE AND DRIVING STRAIGHT.

Mileage: 87,000

TAKATA RECALL WHEN I PRESS THE START BUTTON IN THE JEEP IT HESITATES TO START. SOMETIMES HAVE TO DO IT COUPLE TIMES, THEN IT SHIFTS FUNNY WHEN YOU PRESS ON GAS LIKE IT DOESN'T GET ENOUGH POWER.

Mileage: 50,000

DRIVER SIDE AIR CONDITIONER BLOWS HOT AIR EVEN WHEN TEMP IS SET AS LOW AS 63 DEGREES WHILE THE PASSENGER SIDE WORKS NORMALLY. SERVICE REP AT DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH JEEP VEHICLES. WAS TOLD REPAIRS COULD BE OVER $1000. IF JEEP KNOWS THAT THIS IS A REOCCURRING PROBLEM, WHY SHOULD I HAVE TO PAY FOR THEIR ERROR?

Mileage: 100,900

VEHICLE DOES NOT RELIABLY START WHEN THE BRAKE AND ENGINE BUTTON ARE PUSHED. THE DASHBOARD LIGHTS UP, BUT THERE IS NO MESSAGE AND VEHICLE FAILS TO START. I OFTEN HAVE TO TRY 3-4 TIMES TO GET THE VEHICLE TO START, ULTIMATELY HAVING THE KEY AT THE PUSH START BUTTON. KEY FOB BATTERIES HAVE BEEN REPLACED SEVERAL TIMES, STAR CASE WAS OPENED, AND WIN MODULE REPLACED. VEHICLE HAS BEEN IN FOR SERVICE MANY TIMES FOR THIS ISSUE, WHICH REMAINS. CHRYSLER CASE MANAGEMENT IS WELL AWARE OF THE ISSUE. THE ONLY "POSSIBLE" CONNECTION FOUND IS AN INCOMPATIBILITY WITH CUP LED LIGHTING AND KEY FOB TECHNOLOGY. IN ADDITION TO BEING FRUSTRATING, IT IS A SAFETY ISSUE.

Mileage: 30,000

WENT THROUGH A CAR WASH AND 2 MINUTES LATER ABS AND TRACTION CONTROL LIGHT CAME ON IN THE DASH ALSO SERVICE FOUR WHEEL DRIVE CAME ON WITH A CHIME SOUND I TOOK THE VEHICLE TO HAVE CODE READ AND STORED CODES ARE AS FOLLOWS U041500, U040300 THE ABS LIGHTS AND TRACTION CONTROL LIGHT AND SERVICE 4 WHEEL DRIVE LIGHT WENT OFF A DAY LATER WAS TOLD A POSSIBLE WATER GOT INTO SOMETHING AND THEN DRIEDOUT

CONSTANTLY WILL MAKE A SQUEELING SOUND EVERY MORNING ON START UP. LASTS OVER A MINUTE - NOT EVEN ON COLD DAYS! HAVE HAD IT LOOKED AT - STATE CAN'T DUPLICATE THE OEUVRE (OF COURSE BECAUSE IT'S ALWAYS THE FIRST START UP! ROUGH IDLE EVERY 2-3 MINUTES, TRANSMISSION SHIFTS HARD OUT OF FIRST GEAR. POUR FUEL ECONOMY AS WELL. MAINTENANCE HAS BEEN DONE. JUST BOUGHT THE CAR - SEVERAL ISSUES

Mileage: 82,000

JEEP RANDOMLY STALLS DRIVING ON FREEWAY AND/OR JERKS WHEN DOWNSHIFTING. VEHICLE ALSO DOWNSHIFTS HARD FROM 8TH TO 6TH GEAR, ALL OTHER GEAR SHIFTS ARE FINE. WHILE DRIVING AT 60 MPH VEHICLE STALLED WHEN ACCELERATING TO SPEED UP. VEHICLE ATTEMPTED TO DOWNSHIFT FROM 8TH GEAR WHEN STALL OCCURRED. ONCE VEHICLE WAS STOPPED IT STARTED BACK UP WITHOUT ISSUE TO DESTINATION. IT HAS CHUGGED 5 SEPARATE TIMES WHEN DOWNSHIFTING ON FREEWAY IN THE 7 WEEKS OF OWNING CAR, THIS TIME IT COMPLETELY DIED. NO CHECK ENGINE LIGHT OR OTHER INDICATIONS OF ENGINE/TRANSMISSION FAILURE. NO FAILURES RECORDED TO ONBOARD COMPUTER. GAS TANK 3/4, OUTSIDE TEMP 38, OIL TEMP 180, TRANSMISSION TEMP 140; NORMAL ACCESSORIES ON INCLUDING LIGHTS, RADIO, HEATER, SEAT WARMER LOW. ALL RECALLS UP TO DATE INCLUDING CAMPAIGN UC1.

Mileage: 76,000

SERVICE KEYLESS ENTRY. AFFECTING MANY JEEP GC MODELS. I WAS LEFT STRANDED.

Mileage: 87,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING OUT OF THE PARKING LOT, THE VEHICLE SHUT OFF AND THE INSUFFICIENT BATTERY CHARGE INDICATOR ILLUMINATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (281-668-5383, LOCATED AT 3535 GULF FWY, DICKINSON, TX 77539). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM), 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS KEPT AT THE SHOP FOR THE RECALL REPAIRS. FOUR DAYS LATER, THE DEALER STILL HAD NOT COMPLETED THE REPAIR, STATING THAT THE GEAR WAS STUCK IN PARK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 83,000

2018 - "SERVICE SHIFTER" MESSAGE POPS UP. OVER $1000 I HAD TO PAY TO REPLACE IT AS IT WAS JUST OUTSIDE OF WARRANTY TIME. PAST FEW YEARS, IN COLD WEATHER, THE SUSPENSION CREAKS AND CRACKS NOISES. JUST YESTERDAY, FEBRUARY 2019, LESS THAN 5 YEARS OLD, "SERVICE AIR SUSPENSION IMMEDIATELY" POPS UP ON MY WAY HOME ON INTERSTATE. VERY BUMPY RIDE ALL THE WAY TO MY LOCAL DEALERSHIP. I FEEL I WAS LUCKY WHEN I MADE IT, AS THE TOPS OF THE REAR TIRES WERE ANGLED INWARD. APPARENTLY, ONE AIR SUSPENSION "BAG" BLEW OUT. THIS RESULTED IN THE PUMP/COMPRESSOR BURNING OUT. HAVING TO REPLACE BOTH BAGS AT THE SAME TIME AND THE PUMP, OVER $4,300 REPAIR FOR SOMETHING NO FAULT OF MY OWN AND FOR SOMETHING THAT SHOULD ONLY HAPPEN IN CARS THAT ARE MUCH OLDER IN MY OPINION. LOOKING ONLINE, APPEARS TO BE MANY COMPLAINTS ABOUT THIS. WILL JEEP ADDRESS THIS ISSUE AND MAYBE "RECALL" THIS SYSTEM SO WE CAN BE REIMBURSED? I AM ABOUT TO SWITCH BRANDS AS SOON AS I GET THIS ONE OUT OF THE DEALERSHIP SERVICE DEPT AND ANYONE ELSE I EVER COME ACROSS WHO WANTS TO BUY A JEEP, I WILL TELL THEM THE HORROR STORIES FROM MY CURRENT OVERLAND, MY PREVIOUS OVERLAND, WITH ITS 2011 MODEL ISSUES, AND MY UNLIMITED WRANGLER ISSUES BEFORE THAT. I DON'T HEAR ANY ISSUES LIKE THESE FROM FRIENDS AND FAMILY WITH OTHER BRAND VEHICLES.

Mileage: 62,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (3333 AUTO CENTER CIR, STOCKTON, CA 95212), BUT IT COULD NOT BE REPAIRED BECAUSE THERE WAS NOT AN ACTIVE FAILURE CODE ON THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. ALSO, WHILE DRIVING THE VEHICLE, THE INSTRUMENT PANEL SCREEN WENT BLACK AND ALL THE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LODI CHRYSLER DODGE JEEP RAM (1255 BECKHAM RD, LODI, CA 95240) MULTIPLE TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V483000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

BOTH LIGHTS ILLUMINATING THE REAR LICENSE PLATE HAVE BLOWN OUT. THIS WAS DISCOVERED DURING AN INSPECTION. THE REPLACEMENT LIGHTS ARE DEALER ONLY PARTS COATING OVER $200 EACH.

WHILE IN MOTION, ON MY WAY WORK, MY 2014 GRAND CHEROKEE SUMMIT WITH 3.0 L TURBO DIESEL ENGINE, 220 AMP ALTERNATOR AND 49000 MILES EXPERIENCED A LOSS OF POWER STEERING, BATTERY LIGHT CAME ON, VOLTMETER SHOWED NO CHARGING OF BATTERY. MY ELECTRONIC INDICATOR SYSTEM STATED THE VEHICLE WENT INTO BATTERY SAVER MODE WITH A LOSS OF ABS, HEATING AND VENTILATION, AIR SUSPENSION SYSTEM, ALL SAFETY ENHANCEMENTS SUCH AS PARK SENSE, NO ELECTRONIC TRANSMISSION SYSTEM CHANGES AND CHECK ENGINE LIGHT CAME ON. THERE WAS A RECALL ON GASOLINE ENGINE 2014 GRAND CHEROKEES ALONG WITH OTHERS (CHRYSLER RECALL T36) AND I HAVE SEEN ANOTHER COMPLAINT SIMILAR TO MINE SHARING THE SAME ENGINE ON THIS SIGHT. I DO BELIEVE THIS IS WAS CAUSED BY CATASTROPHIC ALTERNATOR FAILURE. A NEW BATTERY WAS INSTALLED AND THE BATTERY LIGHT IS STILL ON AND STILL IN BATTERY SAVER MODE( AN INDICATOR ALSO OF NO CHARGING) AND VOLMETER INDICATES NO CHARGING. I WILL BE REPLACING THE ALTERNATOR TOMORROW.

Mileage: 49,000

I HAVE OWNED 5 JEEP CHEROKEES AND THIS HAS TO BE A LEMON.I PURCHASES IT NEW. I HAVE HAD MANY MANY RECALLS, MOST MAJOR. RECENTLY I HEARD WATER SPLASHING UNDER THE PASSENGER SEAT, WHICH RESULTED IN WATER COMING INTO THE PASSENGER SIDE FLOODING THE CARPET. I WAS TOLD THAT THE BOX HOLDING THE BATTERY WAS WHERE THE WATER WAS LOCATED. THEY HAVE BEEN WORKING ON IT FOR TWO DAYS AND CAN NOT FIND WHERE THE WATER IS ENTERING. NOW THEY ARE PREPARING TO REMOVE THE TRIM FOR A POSSIBLE LOCATION. THEY CHECKED WITH MY EXTENDED WARRANTY COMPANY AND THEY SAID THIS WAS NOT COVERED. I AM AFRAID THIS ISSUE WILL CAUSE A FIRE IN THE VEHICLE SINCE THE WATER IS ENTERING THE ELECTRICAL SYSTEM. I WAS TOLD NO RECALL FROM CHRYSLER ADDRESSES THIS MAJOR ISSUE WITH JEEPS, EVEN THOUGH IS IS COMMON. I AM AFRAID TO LOOK AT MY BILL IF THEY EVER FIND THE LEAK. WE HAVE BEEN HAVING MAJOR RAIN HERE IN GEORGIA THIS YEAR AND IT IS NOT USED VERY MUCH, SO IT WAS STATIONARY WHEN THIS HAPPENED. I WAS TOLD THIS WAS A VERY DIFFICULT TASK TO FIND WHERE THE WATER WAS ENTERING THE VEHICLE, AND THEY HAD MANY JEEP VEHICLES WITH SIMILAR ISSUES. I HAVE NO IDEA WHEN I CAN GET MY VEHICLE BACK. I CANNOT UPLOAD PHOTOS AS THEY HAVE THE VEHICLE.

COMPLETE ELECTRONIC AND COMMUNICATIONS FAILURE OF INSTRUMENT PANEL FROM UNKNOWN ELECTRICAL SHORTAGE RESULTING IN LOSS OF CONTROL OVER TRANSMISSION SHIFTING AND MOST CONTROL SWITCHES LIKE WINDSHIELD WIPERS, TURN SIGNALS, EMERGENCY FLASHERS AND BRAKE WARNING LIKE IS ON THAT I BELIEVE INDICATED NO ABS. EXPERIENCED THIS PROBLEM MANY TIMES DRIVING ON I-75 IN MICHIGAN AND OHIO. VERY DANGEROUS SITUATION WHILE ON THE ROAD WITHOUT ANY PRIOR WARNING. INITIAL WARNING IS "SERVICE SHIFTER SOON" FOLLOWED BY "NO BUS". AFTER MULTIPLE TRIPS TO THE FCA DEALER, ROOT CAUSE NOT IDENTIFIED AND MORE FIX TO DATE. SUSPECT THE ELECTRONIC SHIFTER MALFUNCTIONING BUT NO HELP FROM DEALER SERVICE DEPARTMENT. REOCCURING PROBLEM FOR THE PAST 9 MONTHS. CURRENT MILEAGE IS 79,000 MILES WITH VIN # (XXX) 2014 JEEP GRAND CHEROKEE. NO ACCIDENTS OR AFTERMARKET ADD ON WORK EVER. I FEAR FOR MY SAFETY DRIVING THIS VEHICLE TO FLORIDA FOR RETIREMENT ON 1-25-2019 THROUGH 1-29-2019. AGAIN, NO RESOLUTION FROM GOLLING CHRYSLER OR FROM FCA STAR CASE #57876853. I FEAR THIS VEHICLE IS NOT RELIABLE AT THIS POINT FOR SHORT OR LONG DISTANCE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING ON THE FREEWAY, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO LODI CHRYSLER DODGE JEEP RAM (LOCATED AT 1255 BECKMAN RD, LIDI, CA 95240, (209) 263-3999) WHERE THIRTEEN CODES WERE FOUND, BUT NOT A FAILURE CODE. ALL THIRTEEN CODES WERE RESET. THE VEHICLE WAS NOT REPAIRED. ALSO, WHILE DRIVING, THE VEHICLE STALLED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND WAS TOWED BACK TO LODI CHRYSLER DODGE JEEP RAM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

I AM HAVING TO REPLACE AN ALTERNATOR ON THIS VEHICLE FOR SUDDEN FAILURE. CURRENTLY THERE IS A RECALL FOR EXACT CONDITION BUT MY VIN IS OUTSIDE OF RECALL LIMITS. I FEEL MY VEHICLE SHOULD BE INCLUDED AS EXACT CONDITIONS EXIST..

Mileage: 98,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY SAVE MODE ALARM SOUNDED, THE STEERING LOST POWER, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO DICK SCOTT CHRYSLER DODGE JEEP RAM (734-451-2110, LOCATED AT 684 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,800.

Mileage: 64,800

THE AIR CONDITIONER BLOWS HOT AIR IN THE SUMMER AND COLD AIR IN THE WINTER. ALSO, THE POWER LOCKS DO NOT WORK AT TIMES ON THE DRIVER SIDE DOOR.

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V741000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE DEALER (FERMAN CHRYSLER JEEP DODGE RAM TAMPA, 24314 FL-54, LUTZ, FL 33559, (813) 929-2400) WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

KEEP GETTING A MESSAGE THAT STATES THE 911 SYSTEM NEEDS MAINTENANCE. WHEN STARTING MY JEEP MY SCREEN WILL STAY BLANK FOR ABOUT 3-5 MINUTES BEFORE COMING ON. WHEN IT IS BLANK I AM UNABLE TO USE MY BACK UP CAMERA, ADJUST MY CLIMATE CONTROLS, BLUETOOTH PHONE. THE VEHICLE WILL SWITCH BETWEEN AIR CONDITIONING AND HEAT, HIGH FAN AND LOW FAN SPEED. WHEN THE SCREEN IS BLANK I AM UNABLE TO DO ANYTHING.....EVEN USING THE BUTTONS BELOW THE SCREEN DO NOT WORK. I AM UNABLE TO UNLOCK MY DOORS USING MY DOOR UNLOCK/LOCK CONTROL ON THE DRIVERS SIDE. WHILE IM DRIVING I CAN UNLOCK MY DOORS, WHICH AS A SAFETY FEATURE I SHOULD NOT BE ABLE TO DO. MY OIL CHANGE NOTIFICATION WILL NOT GO AWAY EVEN AFTER GETTING MY OIL CHANGED.

Mileage: 55,000

WHILE DRIVING MY 2014 JEEP GRAND CHEROKEE ONE MORNING WHILE IT WAS STILL DARK I NOTICED THAT THE DRIVERS SIDE HEAD LIGHT WENT OUT AND CAME BACK ON INTERMITTENTLY. THE NEXT MORNING I TRIED AGAIN AND ALL THE LIGHTS WENT IN AND OUT COMPLETELY. PROVIDING A VERY DANGEROUS SATIATION NOT ONLY TO ME BUT OTHER DRIVER'S. I MADE AN APPOINTMENT WITH THE DEALER (HAD TO WAIT ONE WEEK TO GET IT IN TO SERVICE). THEY CHECKED IT OUT AND SAID THEY NEEDED TO ORDER A PART AND GAVE THE JEEP BACK AND WOULD CALL WHEN THEY HAD THE PART. WHEN WE TOOK IT BACK FOR THE REPAIRS THEY KEPT THE JEEP FOR THREE WEEKS TRYING TO FIX THE PROBLEM. SAYING THEY COULD NOT FIGURE OUT THE FIX AFTER CHRYSLER TOLD THEM TO CHANGE A PART IN THE COMPUTER SYSTEM. WHEN THAT DID NOT WORK THEY CONTACTED CHRYSLER AND GOT A TECHNICIAN WHO ADVISE THAT THE HEADLIGHTS WERE THE PROBLEM. THE DEALER CHANGE OUT THE HEADLIGHTS AND CHARGED US $917.88 FOR THE REPAIRS SAYING IT WAS NOT COVERED BY MY EXTENDED WARRANTY. I TRULY BELIEVE THIS IS A CHRYSLER PROBLEM WITH ELECTRICAL ISSUES, WIRING OR COMPUTERS AND SHOULD BE COVERED BY CHRYSLER NOT BY INDIVIDUAL OWNERS. THIS IS SUBSTANTIATED BY ALL THE COMPLAINTS FOR THE SAME TYPE OF PROBLEM.

Mileage: 28,020

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO LOSE POWER AND THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AS THE CONTACT NOTICED SMOKE FROM UNDERNEATH THE HOOD. A BURNING ODOR WAS PERCEIVED. THE VEHICLE WAS TOWED TO WALSER CHRYSLER JEEP DODGE RAM (866-323-0559, LOCATED AT 314 MAINSTREET, HOPKINS, MN 55343) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Mileage: 44,000

WENT TO START MY CAR TODAY, AND THERE WAS A LONG CRANK BUT THE CAR DID NOT TURN ON. THIS HAPPENED 2 MORE TIMES. FINALLY, THE THIRD TIME DURING THE LONG CRANK, I STEPPED ON THE ACCELERATOR AND THE ENGINE FINALLY TURNED ON. DURING THE WHOLE THING, THE DASHBOARD WAS ON, LIGHTS WERE ON, AND RADIO WAS ON - SO IT WAS NOT A BATTERY ISSUE. THERE WAS NO WARNINGS ON MY DASHBOARD AND NO LIGHTS TURNED ON AFTERWARDS - AS IF EVERYTHING WAS FINE. I AM WORRIED BECAUSE I HAVE READ MULTIPLE LISTINGS REGARDING CARS STALLING WHILE IN DRIVE, OR WORSENING OF THESE SYMPTOMS. I KNOW THERE HAS BEEN A TPIM RECALL CONTRIBUTING TO FAULTY STALLING - BUT 2014 MODEL WAS NOT COVERED UNDER THE RECALL. IF MY CAR SYMPTOMS BECOME PROGRESSIVELY WORSE - I AM AFRAID THAT MY CAR WILL SHUT OFF WHILE I AM DRIVING - PLACING ME AND OTHERS ON THE ROAD IN HIGH RISK FOR DANGER.

Mileage: 36,000

I BOUGHT THE VEHICLE NEARLY 2 YEARS AGO AND IT HAS HAD THIS PROBLEM INTERMITTENTLY. AT LEAST ONCE A WEEK, THE RADIO/PHONE/NAVIGATION PANEL WILL NOT START WHEN THE CAR DOES. SO I HAVE NO HEAT OR AIR CONDITIONING, NO BACK UP CAMERA, NO RADIO, NO HANDSFREE PHONE. THIS SITUATION USUALLY LASTS ABOUT 5 MINUTES BUT EVENTUALLY WILL START. I HAVE NOT BEEN TO THE DEALERSHIP TO SEE ABOUT IT SO I DON'T KNOW WHAT IT IS. BUT THIS HAS THE POTENTIAL TO BE VERY DANGEROUS FOR ME. I AM A REALTOR AND I'VE PUT 70K MILES ON MY CAR IN THE PAST YEAR. I AM IN IT ALL THE TIME AND I NEED THESE FEATURES TO WORK. I BOUGHT THIS PARTICULAR VEHICLE USED AND I LOVE EVERYTHING ABOUT IT, EXCEPT THIS. PLEASE DO A RECALL ON THIS FEATURE. I'M NOT THE ONLY PERSON THAT HAS HAD THESE PROBLEMS.

Mileage: 20,000

HAVING EXTENDED STARTING ISSUES,SOMETIMES CAR HAS TO BE TURNED OFF AND THEN BACK ON,HAVE BEEN TO DEALER 2 TIMES ,PURGE VALVE WAS REPLACED ,WITH NO CHANGE IN EXTENDED START.VEHICLE IS STATIONARY.DEALER SEEMED TO BE MORE INTERESTED IN SELLING US OTHER SERVICES UNRELATED TO EXTENDED START SUCH AS COOLANT FLUSH AND TIRES ,SPARK PLUGS ALIGNEMENTS WHICH HAVE ALREADY BEEN COMPLETED BEFORE VISIT,THIS CAR APPEARS TO BE UNDER RECALL R09 , BUT DEALER DOES NOT SEEM TO THINK IT IS

Mileage: 92,000

RADIO DOES NOT COME ON WHEN CAR STARTS. THE AIR CONDITIONING WILL ALSO NOT TURN ON AT TIMES WHEN THIS IS HAPPENING. THE DASH HAS ALSO BEEN EFFECTED AT TIMES, NOT LIGHTING UP. THE RADIO HAS COME ON WHILE DRIVING. THE CAR CAN BE DRIVEN BUT NO FEATURES FROM THE RADIO PANEL.

Mileage: 45,000

WHEN I START UP MY TRUCK THE CENTER CONSOLE WILL NOT COME ON RIGHT AWAY, IT TAKES ABOUT 3 TO 5 MINUTES FOR IT TO COME ON, SO WHEN I'M BACKING UP I CANNOT TELL IF ANYTHING IS IN MY WAY. MY SENSORS DON'T WORK, ETC. WHEN IT DO DECIDE TO COME ON, A MESSAGE POPS UP ( VEHICLE PHONE REQUIRES SERVICE PLEASE CONTACT YOUR DEALER ) THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME THIS HAPPENED I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS TOLD THAT THE RADIO HAS TO BE REPLACED.SO I HAD THE RADIO REPLACED AND THIS HAPPENED LESS THAN A YEAR AGO. NOW IT'S HAPPENING AGAIN. THIS STARTED 9/24/2018 AND HAVE BEEN HAPPENING EVERY DAY SENSE THEN.

MY HUSBAND AND I FINANCED OUR JEEP ABOUT 8 MONTHS AGO AND IT HAD BEEN RUNNING FINE. NO PROBLEMS AT ALL. WE DON'T DRIVE IT OFTEN. A COUPLE WEEKS AGO WE WENT TO START IT AND ALL THE DASH LIGHTS CAME ON AND IT WOULDN'T GO INTO GEAR. IT SAID PUT IT IN PARK AND THEN SELECT GEAR OR SOMETHING LIKE THAT. WE CALLED GRESHAM TOYOTA ( WHERE WE BOUGHT THE JEEP) AND THEY SAID TO TOW IT OVER SO THEY COULD RUN DIAGNOSTICS. AFTER TOWING IT THERE THEY SAID WE HAD TO TOE IT TO KEEP BECAUSE THEY CAN'T DO DIAGNOSTICS. WE TOWED IT TO GRESHAM JEEP AND THEY SAID WE BROKE THE SHIFTER. HOW DO YOU BREAK A SHIFTER??? I KNOW WE DIDN'T BREAK THE SHIFTER AND IT HAS TO BE SOME SORT OF A DEFECT. IT'S NOW COSTING US $1400.00 TO FIX. I CAN ONLY IMAGINE WHAT THIS WOULD HAVE DONE IF IT HAPPENED WHILE WE WERE DRIVING.

Mileage: 55,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS STARTED, THE INSTRUMENT CLUSTER GAUGES DID NOT ILLUMINATE OR OPERATE. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER/JEEP/DODGE (8675 COMMODITY CIR, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

MY 2014 JEEP GRAND CHEROKEE ,SHUT DOWN WHILE I WAS DRIVING IN THE ISSAQUAH FALL CITY ROAD . STEERING WHEELS LOCKED AND BRAKES FAILED AND EVERYTHING SHUT DOWN. I BARELY MADE IT TO THE WALGREENS PARKING LOT WHERE THE VEHICLE COMPLETELY DIED TO THE POINT WHERE EVEN THE KEYS WOULDN'T WORK . I BARELY MADE IT ALIVE . I AM GLAD I DIDN'T CRASH INTO ANYONE . I HAD TO TOW THE VEHICLE LATER IN THE DAY TO THE DEALERSHIP . THEY ASKED ME TO DROP IT OFF AT THEIR GARAGE . TODAY THEY GOT BACK TO ME SAYING , THERE WAS AN OPEN RECALL ON THE VEHICLE AND THAT CAUSED THE ALTERNATOR TO FAIL AND SHUT DOWN EVERYTHING . THEY SAID BECAUSE IT'S AN OPEN RECALL THEY WOULD FIX IT THEMSELVES AS IT'S COVERED UNDER SOME WARRANTY . BUT THEY ALSO TOLD ME THAT THERE IS AN ISSUE WITH SOME OIL PRESSURE SENSOR AND THE AWD SYSTEM IS STUCK IN AWD AND THEY WILL HAVE TO FIX IT AND HAVE ME A PARTS AND LABOR CHARGE OF 2000 USD WHICH I HAVE TO BEAR . IS THIS NORMAL PRACTICE . I DON'T KNOW HOW THE AWD SYSTEM SUDDENLY GOT INTO THIS STATE . IF IT'S A RESULT OF THE ALTERNATOR ISSUE CAUSED BY THE OPEN RECALL , WOULDN'T THEY MANUFACTURER/DEALER HAVE TO BEAR IT . . THANKS !!

Mileage: 65,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE SPEEDOMETER DISPLAYED AN INACCURATE SPEED AND DISPLAYED SPEEDS MUCH HIGHER THAN THE SPEED THE VEHICLE WAS ACTUALLY TRAVELING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

I RECEIVED AN OVER THE AIR UPDATE FOR MY VEHICLE, WHICH I BEGAN TO INSTALL. THE INSTALLATION FAILED, AND THE NEXT TIME I GOT IN MY CAR MANY THINGS WERE WRONG, SOME OF WHICH ARE A MAJOR SAFETY CONCERN TO ME. WHEN I PLACE THE CAR IN REVERSE THE BACKUP CAMERA SHOULD COME UP AND THE MIRRORS AUTOMATICALLY REDIRECT DOWNWARDS. SINCE ATTEMPTING TO INSTALL THIS UPDATE, SOMETIMES THESE THINGS DON'T HAPPEN AT ALL, OR HAVE A LONG DELAY (OTHERS IT WORKS AS IT SHOULD). OTHER TIMES, THE BACKUP CAMERA AND MIRRORS WILL STAY ON AS IF I AM STILL IN REVERSE WELL AFTER I BEGIN DRIVING THE VEHICLE, WHICH MAKES IT IMPOSSIBLE FOR ME TO USE THE SIDE MIRRORS AND IS VERY DISTRACTING AND DIZZYING SEEING THE BACKUP CAMERA WHILE DRIVING. ADDITIONALLY, THE GPS HAS BEEN IMPACTED AND OFTEN HAS ME ON A DIFFERENT ROAD AND ANNOUNCES A SPEED LIMIT INCORRECTLY. I CAN NOT FIND A WAY TO STOP THE VOICE FROM ANNOUNCING THE SPEED LIMIT WHILE I'M DRIVING. IN ADDITION, MY BLUETOOTH, PRESETS AND USB CONNECTION ALL STOPPED WORKING. AGAIN, ALL OF THIS WAS WORKING 100% UNTIL THIS UPDATE THAT WAS SENT TO MY CAR. I BELIEVE THE FACT THAT THIS UPDATE WAS SENT TO MY CAR UNSOLICITED AND RESULTED IN THESE ISSUES WITH THE BACKUP CAMERA, MIRRORS, GPS AND SPEED LIMIT CONFUSION ARE ALL SAFETY CONCERNS AND SEEM LIKE SOMETHING THAT WOULD BE WORTH REVIEWING FOR A POTENTIAL RECALL. FYI, I DID TAKE THIS TO THE DEALERSHIP AND WAS TOLD MY ONLY SOLUTION WAS TO COMPLETELY REPLACE THE RADIO AND COMPUTER AT AN OUT OF POCKET COST OF $2,400.

Mileage: 70,000

MY 2014 JEEP GRAND CHEROKEE RECENTLY HAD THE CHECK ENGINE LIGHT COME ON. THE ERROR CODE IS "P0520 - ENGINE OIL PRESSURE SENSOR". JEEP HAS A SERVICE BULLITEN OUT FOR THIS BEING THAT IT IS A KNOWN ISSUE AND TO REPLACE WITH A REVISED PART. HOWEVER, THAT IS ONLY COVERDD UNDER WARRANTY. OTHERWISE, IT IS A VERY EXPENSIVE REPAIR DUE TO THE LABOR INVOLVED. THERE IS MULTIPLE OCCURANCES OF THIS AS I HAVE SEEN IN JEEP FORUMS AND WONDERING HOW THIS IS EVEN ALLOWED? IF JEEP IS AWARE OF A FAULTY PART, HOW CAN THEY GET AWAY WITH NOT RECALLING THIS? AND PUTTING THE EXPENSE ON THEIR CONSUMERS? I KNOW THIS DOES NOT INVOLVE SAFETY DIRECTLY BUT THIS DOES NOT SEEM ETHICAL TO ME. IS THERE A WAY AN INVESTIGATION CAN BE DONE ON THIS? THIS OCCURED WHEN STARTING MY ENGINE AND THE LIGHT CAME ON. THE OIL PRESSURE READING IN THE DASH IS CLEARLY NOT READING CORRECTLY.

Mileage: 60,000

VEHICLE ENGINE LIGHT CAME ON - REAR WINDSHIELD WIPER STARTED EVEN THOUGH SWITCH WAS OFF, POWER STEERING FAILED AND ENGINE SHUTOFF WHILE DRIVING ON CITY STREET, HORN BEEPING INTERMITTENTLY WHETHER DRIVING OR NOT. SEVERAL MESSAGES DISPLAYED FOR ABOUT 2 SECONDS -ECM LOST COMMUNICATION AND OTHER MSGS I COULDN'T GET BECAUSE THEY ONLY FLASHED ON THE SCREEN. KEYFOB BATTERY LOW EVEN THOUGH I JUST PUT IN A NEW BATTERY.

Mileage: 37,200

SUNROOF HAS FAILED 6 TIMES AND IS NOW READY FOR IT'S 7TH REPAIR. THE SUNROOF'S AUTOMATIC FUNCTIONS STOP WORKING SO WHEN IT FAILS YOU HAVE TO PUSH THE CLOSE BUTTON REPEATEDLY WHILE THE SUNROOF MOVES MAYBE 1/4" ON EACH DEPRESSION OF THE BUTTON. THE DEALER REPLACED THE MOTOR ONCE AND FOR THE OTHER 4 TIMES I WAS TOLD IT NEEDED TO BE CALIBRATED. THE LAST SUNROOF FAILURE THEY WENT IN AND WENT THROUGH ALL OF THE ELECTRICAL CONNECTORS AND SAID THEY FOUND SOME ELECTRICAL WIRING PROBLEMS AND FIXED THEM. THE SUNROOF FAILED AGAIN 2 WEEKS LATER. THE AIRBAG WARNING LIGHT, DUE TO ANOTHER ELECTRICAL CONNECTOR ISSUE. THE ELECTRONICS IN THE VEHICLE MALFUNCTIONS REGULARLY WHICH AFFECT THE RADIO CONTROLS, NAVIGATION, CENTRAL LOCKING, PHONE, AND I GET RANDOM ERRONEOUS ERRORS ON THE DASH DISPLAY. THE RADIO/NAVIGATION UNITS HAVE BEEN REPLACED. THE NAVIGATION SCREEN LOCKS UP BUT THE VOICE WILL CONTINUE TO GIVE YOU VERBAL INSTRUCTIONS. IF YOU MANUALLY LOCK THE VEHICLE AND START WALKING AWAY THE HORN WILL BEEP TWICE AND THE VEHICLE WILL UNLOCK LIKE THE KEYS HAVE BEEN LOCKED IN THE CAR, EVEN THOUGH THEY ARE IN YOUR HAND. I WAS TOLD YOU CANNOT USE THE LOCK BUTTONS ON YOUR DOOR TO LOCK THE VEHICLE. WHEN YOU WALK UP TO THE CAR AND GRAB THE DOOR HANDLE TO UNLOCK THE CAR IT FAILS, AND YOU HAVE TO GRAB THE DOOR HANDLE ALL OVER REPEATEDLY TO GET IT TO UNLOCK. THE DASH DISPLAY WILL GIVE FALSE MESSAGES WHILE DRIVING LIKE ALREADY IN DESIRED GEAR AND NO ONE HAS TOUCHED THE SHIFTER. THE VOICE WILL COME ON RANDOMLY AND ASK YOU WHAT NUMBER YOU WANT TO CALL, AGAIN NO BUTTONS NOR THE DISPLAY HAVE BEEN TOUCHED. ERROR ON DISPLAY MEMORY SYSTEM, THE PROGRAMMED SEAT SWITCHES WERE REPLACED. TRANSMISSION ISSUE, THE MODULE WAS REPLACED. REAR HATCH FAILURE, FINALLY SWITCH WAS REPLACED. REAR TAIL LIGHT LENS REPLACED AS IT WAS FULL OF WATER. CHECK ENGINE LIGHT, FAULTY OIL PRESSURE SWITCH. ENGINE VIBRATION, BAD AC COMP.

Mileage: 9,923

MY HEADLIGHTS ARE NOT WORKING. ALSO THE ELECTRONIC BOARD FOR MY RADIO, CLIMATE CONTROL, ETC. GOES ON AND OFF. AFTER SOME RESEARCH I FOUND HAT HE NONFUNCTIONAL HEADLIGHTS ARE A RECURRING PROBLEM FOR MANY OWNERS OF 2014 JEEP GRAND CHEROKEES.

Mileage: 28,000

I KEEP GETTING A MESSAGE THAT STATES THE 911 SYSTEM NEEDS MAINTENANCE. SHORTLY AFTER I STARTED GETTING THAT MESSAGE, WHEN STARTING MY JEEP MY SCREEN WILL STAY BLANK FOR ABOUT 3-5 MINUTES BEFORE COMING ON. WHEN IT IS BLANK THE VEHICLE WILL SWITCH BETWEEN AIR CONDITIONING AND HEAT, HIGH FAN AND LOW FAN SPEED. WHEN THE SCREEN IS BLANK I AM UNABLE TO DO ANYTHING.....EVEN USING THE BUTTONS BELOW THE SCREEN DO NOT WORK.

Mileage: 55,000

THIS INCIDENT REGARDS THE T-36 RECALL ISSUED BY FIAT/CHRYSLER, WHICH INVOLVES 2012-2014 JEEP GRAND CHEROKEES (AMONG OTHERS), AND "AFFECTS VEHICLES EQUIPPED WITH ELECTRO-HYDRAULIC POWER STEERING SYSTEMS, 5.7L OR 3.6L ENGINES, AND 160, 180, OR 220 AMP ALTERNATORS. IN THOSE VEHICLES, NHTSA SAYS THAT THE ALTERNATOR MAY FAIL WITHOUT WARNING." DURING JUNE 2018, MY 2014 JEEP GRAND CHEROKEE (SUMMIT TRIM), EXPERIENCED SUDDEN ALTERNATOR FAILURE WHILE IN MOTION ON A HIGHWAY. THE ALTERNATOR STARTED TO SMOKE, AND BY THE TIME I HAD REACHED MY DESTINATION, THERE WAS GREY SMOKE BARRELING OUT OF THE HOOD OF MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE JEEP HAD TO BE TOWED TO A NEARBY DEALERSHIP FOR REPAIRS. IN ADDITION TO THE ALTERNATOR AND BATTERY REPLACMENT, THE TENSIONER, IDLER AND SERPENTINE BELT HAD TO BE REPLACED DUE TO UNDUE STRAIN PLACED ON THEM BY THE ALTERNATOR FAILURE. THE INCIDENT THAT OCCURRED MATCHES THE DESCRIPTION OF THE T-36 RECALL. ADDITIONALLY, THE YEAR, MAKE, ENGINE SIZE, AND AMPERAGE OF THE ALTERNATOR ALL MATCH THE DESCRIPTION GIVEN IN THE T-36 RECALL. HOWEVER, THE VIN NUMBER FOR MY PARTICULAR JEEP DID NOT APPEAR UNDER THE RECALL, AND THEREFORE, JEEP/CHRYSLER WOULD NOT REPAIR MY JEEP UNDER THAT PARTICULAR RECALL. THEY DID FIX THE JEEP, BUT AT MY COST (THE OWNER). I 100% BELIEVE THIS AN OVERSIGHT BY JEEP/CHRYSLER (OR MAYBE NHTSA) AND SHOULD BE REMEDIED IMMEDIATELY. I DO BELIEVE THERE ARE OTHER JEEP OWNERS THAT ARE UNAWARE OF THIS ISSUE, DUE TO THE LACK OF NOTIFICATION BY JEEP/CHRYSLER, AND WILL EXPERIENCE THE SAME ISSUE, WHICH COULD CAUSE AN ACCIDENT AND LEAD TO INJURY. PLEASE REVIEW THE DETAILS OF MY JEEP VIN AND WHY IT WAS NOT INCLUDED IN THE T-36 RECALL. IF THIS HAPPENED TO MY JEEP, THEN I IMAGINE IT WILL HAPPEN TO OTHERS. FORTUNATELY, I WAS NOT INJURED, BUT OTHERS COULD BE INJURED WHO ARE UNAWARE OF THIS ISSUE. PLEASE CONTACT ME WITH ANY QUESTIONS. *TT

Mileage: 66,200

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE BATTERY SAVING MODE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT NOTICED A BURNING ODOR AND SAW SMOKE UNDER THE HOOD OF THE VEHICLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 34480485. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. *TT ALTERNATOR FAILED-SMOKE AND BURNED WIRE UPDATED 9/26/18*JB

Mileage: 23,000

THE ALTERNATOR LIGHT CAME ON IN THE VEHICLE WHILE DRIVING, THEN WITHIN ABOUT 10-15 MINUTES THE RADIO HAD NO SOUND ALTHOUGH THE SCREEN WAS STILL LIT. OTHER LIGHTS THEN CAME ON SUCH AS THE ENGINE LIGHT, ANTI-LOCK BRAKES. ABOUT 5 MINUTES LATER, I HAD TO STOP AT A STOP SIGN, WHEN TAKING OFF AGAIN, THE CAR WOULD BARELY MOVE. IT WOULDN'T GO ABOVE ABOUT 10-15 MILES PER HOUR, THEN IT PICKED UP SPEED BUT I NO LONGER HAD POWER STEERING. AS I PULL INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD, THE WIPERS TURNED ON (EVEN THOUGH THE SWITCH WAS OFF). WHEN I GOT INTO THE PARKING SPOT, THE CAR COULD NOT BE PUT INTO PARK DUE TO THE POWER ISSUES. I HAD TO HOLD MY FOOT ON THE BRAKE UNTIL THE ENGINE DIED. WITHIN 2-3 MINUTES THE ENGINE DIED. EVERYTHING WAS DEAD, INCLUDING THE POWER LOCKS. THEN A FEW MINUTES LATER THE DASH WOULD LIGHT SAYING THE IGNITION OR ACCESSORY UNIT WAS TURNED ON BUT YOU COULDN'T DO ANYTHING TO TURN IT OFF. EVERYTHING WOULD THEN TURN OFF AGAIN. AFTER SITTING FOR ABOUT 30-45 MIN, THE CAR WOULD START BACK UP BUT IT WAS NOT DRIVEN ANYWHERE, WE HAD IT TOWED. BOTH THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED WHICH IS WHAT CAUSED THE ISSUES. THE ALTERNATOR IS UNDER A RECALL FOR MY MODEL/YEAR/ENGINE TYPE BUT NOT FOR MY VIN. THE RECALL WAS DUE TO VERY SIMILAR ISSUES, LOSS OF STEERING CONTROL, LOSS OF POWER.

Mileage: 90,000

AFTER THE 3RD PERIODICAL MAINTENANCE PERFORMED AT 59.793 KM ON NOV.2017 THE 28TH,THE VEHICLE IN STANDSTILL WITH THE GEAR ENGAGED SWITCHED SUDDENLY OFF (ECOAND DRIVE MODE ON).PRESSING THE STARTING BUTTON, IT RESTARTED AND REMAINED OK FOR A LONG, BUT WITHOUT ANY ALERT THE SWITCHING OFF HAPPENED AGAIN AND AGAIN. SOMETIMES A CRANKING LEAD TO FAIL THE IGNITION.ONCE THE SHUTDOWN HAPPENED ALSO WITH THE VEHICLE RUNNING, NOT IN STANDSTILL,WITH AN HIGH RISK OF ACCIDENT.SO THE VHL WENT TO WORKSHOP AGAIN IN DEC2017, FEB2018 AND MAR2018 AND THE RESULTS OF THE WORKSHOPS (DIFFERENT IN THESE MONTHS) WAS ALWAYS NOT TROUBLE FOUND.THE PROBLEM OF TURNING OFF IN STANDSTILL,USUALLY HAPPENS AT THE TIME OF DEPARTURE AT THE TRAFFIC LIGHT, IN DRIVE (GEAR 1),BUT IT HAPPENED ALSO IN PARKING MODE, WITH NOT COLD ENGINE AND ON CLUSTER IS REPORTED"LOW OIL PRESSURE" (OIL CHANGE LESS THAN A MONTH AGO). I POINT OUT THAT THE VEHICLE IS USED IN THE STYLE OF MIXED DRIVING, EVERY DAY TRAVELING IN THE CITY BUT ALSO RUNS DAILY ROUTES ON THE HIGHWAY SO I ASSUME THAT THE REGENERATION OF FAP TAKES PLACE CORRECTLY. THE USE OF THE VEHICLE IS NOT HEAVY. THE VEHICLE IS ALWAYS RECOVERED AT NIGHT IN THE BOXG (THE TEMPERATURE DOES NOT FALL BELOW 0 DEGREES) AND THEREFORE IS NOT EXPOSED TO EXTREME WEATHER CONDITIONS. PLEASE CHECK THAT THERE ARE NO RECALL ACTIONS THAT HAVE NOT BEEN CARRIED OUT IN CONSIDERATION OF THE PERSISTENCE OF THE ANOMALY, I REQUEST THAT THE WORKSHOP BE SUPPORTED BY A SECOND TECHNICAL LEVEL TO ALLOW THE RESOLUTION OF THE PROBLEM AND AVOID THE REPLACEMENT OF UNNECESSARY PARTS

Mileage: 37,000

DRIVING ON BRIDGE, PREPARING TO TURN RIGHT ON THE I 15 HIGHWAY IN BARSTOW ALL LIGHTS FLASHING ON INFO PANEL . JEEP BEGAN TO POWER SURGE UP AND DOWN WINDSHIELD WIPER CAME ON RADIO WENT OFF, POWER STEERING BECAME HARD TO CONTROL NO BRAKES, CAME TO ROLLING STOP AT CHEVRON GAS LOT LENWOOD ROAD . JEEP DID NOT RESTART . DEAD ! VERY SCARY AND DANGEROUS SITUATION. COULD HAVE HAD A SERIOUS ACCIDENT WITH A COMMERCIAL TRUCK. TRUCK HONKED AT ME BECAUSE I CUT HIM OFF TRYING TO GET TO A SAFE STOPING LOCATION. MY WIFE WAS WITH ME AND SHE BELIEVED WE WERE GOING TO DIE SHE SAID. I'M GO INN TO GET RID OF THIS JEEP. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.. MY WIFE JUST READ ON THE INTERNET THERE ARE 12 RECALLS ON THE 2014 JEEP GRAND CHEROKEE.

Mileage: 1

MFG 4/1/2013, REPLACED BCM / 4/27/2016 AFTER ENGINE WOULD NOT TURN OFF. SEVERAL MONTHS LATER ENGINE WOULD NOT TURN OFF. REPLACED TRANS VALVE. ON 5/3/2018 THE BCM SHORT CIRCUITED AND ALTERNATOR BURNED WHILE VEHICLE WAS PARKED LEAVING STRONG SMOKE AND BURNT SMELL IN CABIN. VEHICLE HAS 56,000 MILES AND HAS HAD BCM REPLACED TWICE IN 23 MONTHS. NO DIAGNOSES AVAILED AS TO WHY VEHICLE WILL NOT SHUT OFF ON OCCASION. ALL ROUTINE MAINTENANCE AND RECALLS ARE CURRENT. *TR

Mileage: 56,000

DASHBOARD CLUSTER, AND TAIL LIGHTS FLICKERS ON AND OFF WHILE IN LOCKED OR UNLOCKED MODE AND WITH VEHICLE TURNED OFF, AND STATIONARY. WITH OR WITHOUT THE FOB KEY NEAR, AND THE CAR DOES THIS UNTIL BATTERY DIES. IT HAS BEEN AT THE DEALER 3 TIMES, NEW BATTERY STILL THE SAME ISSUE.

Mileage: 25,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BROWNS JEEP CHRYSLER DODGE RAM IN PATCHOGUE, NEW YORK) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED AND DISPLAYED "LOW BATTERY VOLTAGE" AND "BATTERY SAVER MODE". THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED VOYLE CHRYSLER DODGE JEEP RAM IN MARIETTA, GA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE TACHOMETER, RPM, SPEEDOMETER, WATER TEMPERATURE, TIRE PRESSURE, ELECTRONIC STABILITY CONTROL, GEAR SHIFTER, SEAT BELT, AND ANTI-SKID WARNING INDICATORS ILLUMINATED. ALSO, THE WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED TO RAIRDON'S CHRYSLER DODGE JEEP RAM OF KIRKLAND (12828 NE 124TH ST, KIRKLAND, WA 98034), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V483000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED HIM TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *DT *TT CONSUMER STATED: I HAVE NOW BEEN DRIVING THE JEEP FOR FOUR MONTHS SINCE THE BCM WAS REPLACED. WITHIN THE FIRST MONTH SINCE THE BCM REPLACEMENT, THERE WERE TWO INSTANCES WHERE, DURING A LEFT-HAND TURN, THE INSTRUMENT CLUSTER DROPPED OUT MOMENTARILY (BLINKED) WITH A COINCIDENT FAULT WARNING CHIME. BUT IN BOTH INSTANCES, ALL SYSTEMS IMMEDIATELY RECOVERED AND THERE HAVE BEEN NO OTHER INSTANCES, REGARDLESS OF DRIVING CONDITIONS, FOR THE PAST THREE MONTHS. UPDATED 10/5/18*JB

Mileage: 15,000

WHEN DRIVING THE VEHICLE, A "SERVICE SHIFTER" ERROR IS SHOWN ON THE DIGITAL INFORMATION SCREEN ON THE DASHBOARD, BEHIND THE STEERING WHEEL. WHEN THE ERROR IS THROWN, OTHER (MOST ALL) LIGHTS ON THE DASHBOARD (MIL AND OTHERS LIKE TRACTION CONTROL, EMERGENCY BRAKE, ET CETERA) ARE ILLUMINATED AND THERE IS A CHIME SOUND. THE LIGHTS THAT ILLUMINATE THE SHIFTER WILL PULSATE. WHEN THIS OCCURS, SOMETIMES IT FEELS LIKE THE VEHICLE HAS A LOSS OF POWER. THE VEHICLE MUST BE RESTARTED BEFORE IT RESUMES NORMAL OPERATION. THIS HAS OCCURRED REPEATEDLY, EVEN AFTER BEING SERVICED BY A CHRYSLER DEALERSHIP FOR THIS ISSUE. THE HAS OCCURRED DURING WHILE DRIVING AT ALL SPEEDS, WHILE GOING STRAIGHT AND TURNING. THE FIRST OCCURRENCE WAS IN NOVEMBER 2017, AND MOST RECENTLY MARCH 2018.

Mileage: 48,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE MADE A SQUEALING AND WHINING NOISE AND THERE WAS A BURNING ODOR UNDERNEATH THE HOOD. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, POWER STEERING, AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE WINDSHIELD WIPERS AND OTHER COMPONENTS BEGAN TO MALFUNCTION. THE CONTACT PARKED AND TURNED OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE CONTACT REPLACED THE BATTERY, WHICH CAUSED THE VEHICLE TO OPERATE APPROPRIATELY FOR A SHORT PERIOD OF TIME BEFORE THE WARNING INDICATORS ILLUMINATED AGAIN. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE CONTACT STATED THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED CARY AUTOPARK CHRYSLER JEEP (400 AUTO PARK BLVD, CARY, NORTH CAROLINA 27511, 888-923-9538) AND WAS INFORMED THAT THE ALTERNATOR AND BRAKES FAILED. THE DEALER WOULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,800.

Mileage: 47,800

THE TOTAL INTEGRATED POWER MODULE HAS BEGUN TO FAIL RESULTING IN DELAYED OR NO ENGINE TURNOVER WHEN IGNITION BUTTON IS PUSHED WHILE PARKED (ALTHOUGH REMOTE START ON KEY FOB WORKS FINE, BATTERY IS FINE AND STARTER IS FINE), DRIVER SEAT MOVING ON ITS OWN WHILE DRIVING ON HIGHWAY, HEADLIGHTS FAILING AT NIGHT WHILE DRIVING ON SUBURBAN STREETS, ETC.

Mileage: 65,000

COPY OF A LETTER TO CHRYSLER CHAIRMAN AND CHIEF EXECUTIVE OFFICE SERGIO MARCHIONNE REGARDING SAFETY CONCERNS ABOUT A 2014 JEEP OVERLAND. *LD THE CONSUMER STATED THE THERE WAS NO REPAIR AVAILABLE FOR THE SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING A BATTERY ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THE ALTERNATOR FAILED AS PER THE RECALL. *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE DEALER (ROCKETTOWN CHRYSLER DODGE JEEP RAM, 1221 N H ST, LOMPOC, CA 93436, (805) 617-3000) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO PICK UP SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE WAS DIFFICULT TO START. THE BATTERY WAS INSPECTED BY THE CONTACT AND THE DRIVER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO THE DEALER (MICHIANA CHRYSLER DODGE JEEP RAM FIAT, 120 W MCKINLEY AVE, MISHAWAKA, IN 46545, (574) 254-2010) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE PREMATURELY MELTED AND NEEDED TO BE REPLACED. THE DEALER WAS UNABLE TO VERIFY THE CAUSE OF THE FAILURE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER ISSUED THREE RECALLS ON THE BRAKES AND FIVE RECALLS FOR THE ELECTRICAL SYSTEM. THE FAILURE WAS REPORTED TO THE MANUFACTURER TO DETERMINE IF THEY COULD DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THURSDAY AFTERNOON, THERE WAS A FAINT SOUND OF A BELT WHIRRING OR SIMILAR, BUT NO CHANGE TO DRIVING. GABRIEL NOTED A WEIRD SMELL WHEN WE PARKED AT HOME, BUT I DIDN'T SMELL IT. I DROVE TO A MEETING AND NOTICED THE SOUND AGAIN, BUT NO LIGHTS ON OR CHANGE TO DRIVING. FRIDAY MORNING, I DROVE TO SCHOOL AND THE BATTERY LIGHT CAME ON, BUT NO OTHER CHANGES. FRIDAY AFTERNOON I DROVE FROM SCHOOL AT 1:20 TO HWY 12 AND MISSION ON MY WAY HOME. WITHIN A FEW BLOCKS THE BATTERY LIGHT CAME ON AND A NOTICE TO GO TO BATTERY SAVE MODE CAME ON. BY MIDDLE RINCON, I STARTED TO SMELL SOMETHING, BUT NO CHANGE OTHERWISE. AT THAT LIGHT, ANOTHER DRIVER WAVED ME DOWN AND WE PULLED INTO VALERO. HE HELPED ME LIFT THE HOOD, WHICH HAD BILLOWING SMOKE BY THEN COMING OUT, AND HE SAID IT LOOKED LIKE THE ALTERNATOR, BUT DID NOT SEE FIRE. I THEN CALLED LITHIA AND THEN AAA TO GET A TOW TO LITHIA, BECAUSE I WAS CONCERNED ABOUT DRIVING IT ANY FURTHER. I WAS CHARGED $5 FOR THE EXTRA .2 MILES OF THE 5.2 MILES IT TOOK ME TO GET TOWED. I REMEMBERED THAT WHEN I GOT MY OIL CHANGE IN LATE DEC-EARLY JAN, BOB TOLD ME THERE WAS A RECALL ON THE ALTERNATOR, BUT THERE WAS NO PART OR SOLUTION AVAILABLE YET. I DID NOT RECEIVE A RECALL LETTER, BUT RESEARCHED TODAY THAT PEOPLE RECEIVED IT IN JULY 2017. MY DEALERSHIP INSISTS ON GOING THROUGH MY EXTENDED WARRANTY AND A $200 DEDUCTIBLE AND DID NOT GIVE ME A CAR FOR THE DAYS IT'S BEEN THERE SO FAR. I HAVE FILED A COMPLAINT WITH THE COMPANY'S RECALL DEPARTMENT.

Mileage: 49,600

MY JEEP AS THE T36 ALTERNATOR RECALL. MY VEHICLE RECENTLY WAS AFFECTED BY THIS RECALL AND IT'S EXTREMELY DANGEROUS. MY ENTER VEHICLE POWERED OFF AND THAT LEFT ME WITH NO POWER STEERING OR MUCH CONTROL OF THE VEHICLE WHILE TRAVELING DOWN THE ROAD.. WHEN I WAS ABLE TO GET TO A SAFE LOCATION I FOUND MY ALTERNATOR SMOKING HEAVY AND MY CAR WAS COMPLETELY DEAD. I TOOK THE JEEP TO THE DEALERSHIP AND THE ONLY CURRENT FIX IS TO REPLACE THE ALTERNATOR WITH THE SAME FAULTY DESIGN THAT FAILED IN THE FIRST PLACE. THIS IS EXTREMELY DANGEROUS IF THIS WOULD HAVE FAILED AT A HIGHER RATE OF SPEED OR IN ANY DAILY DRIVING SITUATION. I CANNOT BELIEVE CHRYSLER IS GETTING AWAY WITH THIS.

Mileage: 63,000

THERE IS A SAFETY RECALL FOR A POSSIBLE FAILING GENERATOR FOR MY VEHICLE BUT I HAVE NOT BEEN INCLUDED IN THE RECALL AND AM WORRIED ABOUT MY VEHICLE SUDDENLY STALLING AND CAUSING AN ACCIDENT. I HAVE A 204 WITH A 3.6 8 SPEED ENGINE THAT WAS MANUFACTURED DURING THE TIME PERIOD INDICATED THE RECALL IS # 14V634000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CHRYSLER (FCA US LLC) RECALL T36 / NHTSA 17V-435 INCIDENT SUMMARY ON 2018-01-21, MY 2104 JEEP GRAND CHEROKEE STALLED WHILE TRAVELING AT APPROXIMATELY 65MPH. A CRASH WAS AVOIDED, BUT THE SITUATION WAS HIGHLY DANGEROUS TO PASSENGERS AND OTHER DRIVERS ON THE ROAD. THIS INCIDENT EXHIBITED ALL THE SYMPTOMS AND WARNINGS FROM CHRYSLER (FCA US LLC) RECALL T36 / NHTSA 17V-435. (SUMMARIZED BELOW) THE VEHICLE LOST POWER AND STALLED WHILE DRIVING ON THE HIGHWAY. JUST PRIOR TO THE STALL, WARNINGS BRIEFLY FLASHED IN THE INSTRUMENT CONTROL PANEL. WARNINGS INCLUDED; BATTERY SAVER MODE, ABS SYSTEM FAILURE, SUSPENSION FAILURE. ALL ELECTRONICS IN THE VEHICLE EXHIBITED BIZARRE BEHAVIOR AND COULD NOT BE CONTROLLED. ADDITIONALLY THE SPEEDOMETER CONTINUALLY RECYCLED AND THE WIPERS TURNED ON WITH NO INTERVENTION. COMPLETE LOSS OF POWER STEERING AND BRAKING OCCURRED. AFTER THE STALL COMPLETED AND THE VEHICLE WAS STOPPED, A LOUD HIGH-PITCHED TICKING NOISE CAME FROM THE ENGINE COMPARTMENT. ADDITIONALLY, A PUNGENT BURNING SMELL AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DISABLED AND UNRESPONSIVE AND WAS TOWED TO A JEEP DEALERSHIP ON 2018-01-21. A CLAIM WAS FILLED WITH FCA US LLC RECALL DEPARTMENT ON 2018-01-23. AS OF 2018-01-26, THE DEALER IS STILL WAITING FOR FCA US LLC RECALL DEPARTMENT TO RESPOND. AS OF 2018-01-26, THE PARTS ARE STILL NOT YET AVAILABLE FOR THIS RECALL. T36 / NHTSA 17V-435 RECALL SUMMARY 'THE ALTERNATOR ON YOUR VEHICLE MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY EHPS. WHEN THE DIODES FAIL, THE ALTERNATOR WILL NO LONGER SUPPLY ELECTRICAL ENERGY TO THE VEHICLE AND MAY LEAD TO A VEHICLE STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR.'

Mileage: 65,000

RECALL ON JEEP ALTERNATOR AND BRAKE BOOSTER WATER SHIELD. MY COMPLAINT IS THE LENGTH OF TIME IN GETTING THE PARTS. THE ALTERNATOR WENT OUT AND IT HAS BEEN SITTING AT THE DEALERSHIP FOR 11 DAYS NOW AND PARTS ARE STILL NOT RELEASED FROM CHRYSLER. THEY WILL NOT GIVE ME A RENTAL. WHAT IS A PERSON TO DO? EXCEPT PAY 800$ AND THEN FIGHT CHRYSLER TO GET MY MONEY BACK.

Mileage: 39,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WITHIN LESS THAN 60 DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS (BAYSIDE CHRYSLER JEEP DODGE, 21219 NORTHERN BLVD, QUEENS, NY 11361, (718) 229-8700) AND (MAJOR WORLD CHRYSLER DODGE JEEP RAM, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, 1-(866) 614-2884). ONE DEALER INDICATED THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE OTHER DEALER STATED THAT THEY WERE UNABLE TO PROVIDE A SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LUSTINE CHRYSLER DODGE JEEP DEALER AT (703)890-7051 AND OURISMAN CHRYSLER DEALER AT (855) 822-3228 (LOCATED AT 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191 AND 2406 CRAIN HWY, BOWIE, MD 20716). THE DEALER AND MANUFACTURER STATED THAT THE PART COULD BECOME AVAILABLE IN LATE FEBRUARY OR THE BEGINNING OF MARCH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAD REACHED INTO THE STORAGE AND OUTLET TREY IN THE CENTER COUNSEL WHILE GOING DOWN THE HIGHWAY. MY JACKET SLEEVE APPARENTLY HIT THE GEAR SHIFT AND BUMPED IT INTO NEUTRAL. WHEN I REALIZE WHAT WAS HAPPENING I HAD TO APPLY THE BRAKE AND PUSH THE BUTTON ON THE GEAR SHIFTER TO RETURN IT TO DRIVE. I REACH IN THIS STORAGE TRAY MANY TIME A DAY AND HAVE HAD THIS HAPPEN BEFORE, JUST NOT GOING 70 MPH ON A HIGHWAY. IF THIS STICK IS HIGHLY PROGRAMMABLE, WHY CAN IT NOT BE PROGRAMED TO REQUIRE ME TO PUSH THE GEAR SHIFT BUTTON TO CHANGE FROM DRIVE TO NEUTRAL?? THIS IS DANGEROUS AND DISTRACTING WHEN DRIVING. THEIR IS NOT MUCH ROOM FOR YOUR ARM TO REACH OVER THE SHIFTER TO RETRIEVE ITEMS IN THE TREY.

Mileage: 30,191

ON DECEMBER 24, 2017 MY ALTERNATOR SHORT CIRCUITED AND MY ALTERNATOR CAUGHT ON FIRE. MY CAR WAS DOING NOTHING OUT OF THE ORDINARY BY DELIVERING CHRISTMAS GIFTS TO FAMILY AND FRIENDS WITHIN A TWO MILE RADIUS. INITIALLY WHEN I STARTED THE CAR, IT SOUNDED A LITTLE OUT OF THE ORDINARY, BUT NO SIGNS OF HAVING AN ISSUE. I DROVE LESS THAN A MILE, AND IT STARTED TO HAVE AN ELECTRICAL BURNING SMELL. I PARKED MY CAR AND TURNED IT OFF, AND WHEN I STARTED THE CAR AGAIN, THE CAR HAD A HUMMING SOUND, AND THE BATTERY LIGHT CAME ON. I DROVE TEN FEET AND THERE WAS SMOKE EVERYWHERE IN MY VEHICLE. WHEN I OPENED MY HOOD, MY ALTERNATOR WAS ON FIRE. I PARKED THE CAR, AND NEVER DROVE IT AFTER THAT. I HAD TO HAVE MY CAR TOWED TO KONA AUTO CENTER AT MY OWN EXPENSE. KONA AUTO CENTER WAS NOT HELPFUL, AND DID NOT HAVE A REPLACEMENT PART FOR THE ALTERNATOR. THEY TOLD ME TO GO AND BUY ONE, BUT IF SOMETHING HAPPENS THEN IT WOULD BE MY FAULT. THEY GAVE ME THE RUN AROUND, AND I ENDED UP BEING MORE FRUSTRATED BECAUSE THEY WOULD NOT GIVE ME LOANER, AND KEPT TRYING TO UPSELL ME TO ANOTHER VEHICLE. THE REPAIR TO MY CAR WAS NOT A CONCERN OF THEIRS, AND THEY COULD NOT GIVE ME A WINDOW OF REPAIR TIME. BEING A SINGLE MOTHER, AND A MANAGER FOR MY COMPANY, I DO NOT HAVE TIME TO WASTE. I ENDED UP TRADING MY JEEP IN, AND NOTHING WAS RESOLVED.

Mileage: 75,000

THE VEHICLE STALLED WHILE CROSSING INTO A FOUR LANE HIGHWAY.THE VEHICLE WOULD NOT RE-START FOR OVER A MINUTE ALL WHILE DISABLED IN ONCOMING TRAFFIC. THE CHECK ENGINE LINE CAME ON, THE CLUSTER DISPLAY SHOWED NUMEROUS WARNINGS INCLUDING SERVICE THROTTLE CONTROL.

Mileage: 61,000

JEEP T36 RECALL (NHTSA 17V-435) HAS BEEN OPEN SINCE JULY 2017 BUT JEEP/FCA SAYS PARTS ARE STILL NOT AVAILABLE. I UNDERSTAND THIS IS A DANGEROUS CONDITION AND WANT TO KNOW WHAT OTHER REMEDIES/REPAIRS ARE AVAILABLE SINCE IT HAS BEEN SO LONG.

SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. REPAIR DESCRIPTION THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. RECALL STATUS INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE GET NOTIFIED WHEN PARTS ARE AVAILABLE ON DECEMBER 19, 2017 WE EXPERIENCED ONCE AGAIN ANOTHER PROBLEM. AFTER MY SON'S YOUTH BASKETBALL GAME, WE WENT TO THE PARKING LOT TO HEAD A COUPLE OF BLOCKS HOME AT APPROXIMATELY 8:15 PM. TURNING OUT ONTO THE ROADWAY, THE DASHBOARD LIT UP WITH WARNING LIGHT STATING THAT THE BATTERY WAS LOW AND THE ELECTRONIC POWER STEERING STARTED HOWLING. I SHUT DOWN AS MUCH OF THE INFOTAINMENT CENTER AS POSSIBLE TO CONSERVE POWER TO MAKE SURE THAT I MADE IT HOME. THE FRONT WINDSHIELD STARTED TO FOG UP SO I TURNED THE DEFROSTER ON LOW. AS SOON AS THE AIR STARTED COMING OUT, I COULD SMELL AN ELECTRICAL FIRE. UPON MY ARRIVAL HOME, I POPPED OPEN THE HOOD AND COULD SMELL ELECTRICAL BURN. I DECIDED TO SHUT THE VEHICLE OFF AND RESEARCH RECALLS AND TECHNICAL SERVICE BULLETINS. I BELIEVE THIS NEW ISSUE FALLS UNDER RECALL T75.

Mileage: 75,000

MY GIRLFRIEND WAS TRAVELING 60 MILES PER HOUR DOWN INTERSTATE 167 OUTSIDE OF PUYALLUP, WASHINGTON ON MONDAY, DECEMBER 5, 2016. WINTER HAD FINALLY ARRIVED WITH A LIGHT SNOW AND ICY ROADS. WHILE DRIVING DOWN THE FREEWAY THE DASHBOARD ILLUMINATED AND THE SPEEDOMETER STOPPED RESPONDING. WE HAVE A VERY IMPORTANT PERSON IN MY LIFE, A MOM, AND A STEP-MOM, THAT IS TRAVELING AT THE RATED SPEED LIMIT IN POTENTIALLY ICY CONDITIONS AND WE HAVE LOST ALL SYSTEMS TO INCLUDE AIR SUSPENSION, AIRBAG SYSTEM, ANTI-LOCK BRAKING SYSTEM (ABS) , ELECTRONIC BRAKING SYSTEM (EBS), TRACTION CONTROL.

Mileage: 59,700

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE INTERIM RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER, 2601 E 5TH AVE, ANCHORAGE, AK 99501, (907) 276-1331) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THEY ESTIMATED MID APRIL OF 2018. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND REPAIR PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

DRIVER SEATBELT DOES NOT RETRACT TO TIGHTEN ON DRIVER WHILE DRIVING OR STATIONARY. SERIOUS SAFETY ISSUE! ADDITIONALLY, NONE OF THE CONTROLS ON THE RIGHT SIDE OF THE STEERING WHEEL WORK EVER; CRUISE CONTROL, PARK ASSIST, LANE DEPARTURE WARNING, ETC.

Mileage: 44,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MILTON RUBEN CHRYSLER DODGE JEEP RAM AT (706) 863-6633 (3508 WASHINGTON RD, AUGUSTA, GA 30907) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 8/23/18*JB

RECALL T36 FROM JUNE 09, 2017 STILL NOT REPAIRABLE DUE TO LACK OF PARTS. IT IS NOW NOVEMBER. I CANNOT BELIEVE SUCH A HAZARDOUS ISSUE CAN BE ALLOWED TO BE UNRESOLVED FOR THIS LONG. HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/T36.PDF

I WAS DRIVING DOWN THE STREET AT ABOUT 35 MPH WHEN THE BATTERY ICON FLASHED ON. THE AIR CONDITIONER AND THE RADIO CUTOFF FOLLOWING THE DISPLAY OF THE BATTERY ICON. A FEW SECONDS LATER THE POWER STEERING WENT OUT ALONG WITH A LOSS OF POWER. A MESSAGE DISPLAYED ON THE DASHBOARD TELLING ME TO PULL OVER IMMEDIATELY ALONG WITH A SERVICE TRANS BRAKE MESSAGE AND A FEW OTHERS THAT I CAN'T RECALL. I TRIED TO GET TO A SAFE LOCATION BUT THE VEHICLE SHIFTED INTO PARK AND COMPLETELY TURNED OFF WHEN I WAS GOING LESS THAN 5 MPH. CAUSING THE VEHICLE TO BE STRANDED IN THE MIDDLE OF THE ROAD WITH TRAFFIC TRYING TO GET BY. I SLOWED DOWN BECAUSE THERE WERE VEHICLES IN FRONT OF ME MAKING TURNS. THIS IS THE THIRD TIME THIS HAS HAPPENED. TOWED VEHICLE TO DEALERSHIP AND THEY SAID THE ALTERNATOR BURNED UP. THE BATTERY IS DAMAGED AS WELL. THIS SOUNDS SIMILAR TO THE TWO RECALLS NAMED "ALTERNATOR MAY FAIL RESULTING IN ENGINE STALL". NOTIFIED THE DEALERSHIP AND JEEP CUSTOMER CARE ABOUT THIS AND THEY INFORMED ME THAT THEY CAN FIX THIS RECALL BECAUSE MY VIN IS NOT PART OF THE RECALL. VEHICLE IS OUT OF WARRANTY SO THEY SAY THE REPAIRS WILL COME OUT OF MY POCKET. AFTER THE FIRST TIME THIS HAPPENED ABOUT A YEAR AGO I REFUSE TO DRIVE THE VEHICLE ON THE HIGHWAY BECAUSE OF THE SUDDEN SHUTOFF AND LOSS OF STEERING. I FEEL THIS COULD CAUSE AN ACCIDENT AND I REFUSE TO TAKE THAT RISK.

Mileage: 42,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

JEEP FAILED TO START FOR WEEKS WITHOUT A JUMP START. REPLACED BATTERY TWICE AND ALTERNATOR ONCE; THIRD BATTERY REPLACEMENT DURING 11.15.2017 REPAIRS. TOTAL INTEGRATED POWER MODULE (TIPM) FOUND TO BE FAULTY. SAFETY ISSUES ARE A MAJOR CONCERN, AS THE TIPM IS CRITICAL FOR THE SAFE OPERATION OF THE VEHICLE.

WHILE DRIVING THE JEEP, THE ALTERNATOR SHORTED AND STALLED THE CAR. ALL POWER WAS LOST TO THE ENGINE STEERING AND LIGHTS JUST AS I WAS CROSSING A VERY BUSY INTERSECTION. I WAS ABLE TO ROLL THROUGH THE INTERSECTION WHERE THE CAR DIED IN THE MIDDLE OF THE ROAD. ALTERNATOR BEGAN TO SMOKE HEAVILY. COMPLICATING MATTERS, THE CAR HAS A FULLY ELECTRONIC SHIFTING MECHANISM PREVENTING ME FROM PUTTING THE CAR IN NEUTRAL AND PUSHING IT OFF THE ROAD. IT SAT IN THE MIDDLE OF A ROAD UNTIL A TOW TRUCK ARRIVED.

Mileage: 59,000

ON 9-08-2017, MY WIFE AND I WERE RETURNING TO PFAFFTOWN, NC FROM GARDEN CITY, SC. A FEW MILES INTO THE DRIVE I THOUGHT I HEARD A HIGH PITCHED SOUND, BUT COULD NOT LOCATE IT. THEN WE THOUGHT WE SMELLED SOMETHING HOT, BUT THOUGHT IS WAS AN OLD TRUCK AHEAD OF US, BUT A FEW MILES LATER I GOT A LOW VOLTAGE SIGN AND TOLD MY WIFE TO CAR THE NEAREST JEEP DEALERSHIP AS WE HAD ENTERED CONWAY, SC. HAVING SOME BASIC ENGINE KNOWLEDGE I KNEW THE ALTERNATOR WASN'T CHARGING THE BATTERY AND THAT I WOULD LOSE ALL POWER. LUCKILY FOR US THE DEALERSHIP WAS LESS THAN 1.5 MILES AND I WAS ABLE TO DRIVE TO IT. WHEN I OPENED THE HOOD I FOUND THE ALTERNATOR SMOKING AND ALMOST HOT ENOUGH TO CATCH FIRE DUE TO OVERCHARGING. LUCKILY THE DEALERSHIP WAS ABLE TO REPLACE THE ALTERNATOR AND WE WERE ON OUR WAS HOME IN ABOUT AN HOUR, BUT WITH A $806.00 COST FOR THE REPAIR. THE VEHICLE HAD 74109 MILES ON THE ODOMETER. WHEN I GOT HOME MY MECHANIC TOLD ME THAT THERE WAS A RECALL ON 2014 JEEP GRAND CHEROKEES FOR EXACTLY WHAT HAPPEN TO MINE. I CHECKED THIS WEBSITE AND FIAT/ CHRYSLER AND FOUND MY VIN WAS NOT INCLUDED. I ALSO TALKED TO A NICE CHRYSLER REPRESENTATIVE OVER THE PHONE. SHE ALSO SAID THAT IT WAS NOT INCLUDED. IT JUST SEEMS TO ME THAT MY VEHICLE, WHICH IS THE SAME MAKE, MODEL AND YEAR AS THOSE UNDER RECALL, AND HAD THE EXACT PROBLEM ADDRESSED BY THE RECALL SHOULD BE COVERED BY THE RECALL. AND NOTE THAT THE VEHICLE WAS CLOSE TO LOSING ALL ELECTRICAL POWER, WHICH AFFECTS THE STEERING AND TRANSMISSION ON THESE VEHICLES AND I COULD HAVE LOST CONTROL.

Mileage: 74,109

ON 9-08-2017, MY WIFE AND I WERE RETURNING TO PFAFFTOWN, NC FROM GARDEN CITY, SC. A FEW MILES INTO THE DRIVE I THOUGHT I HEARD A HIGH PITCHED SOUND, BUT COULD NOT LOCATE IT. THEN WE THOUGHT WE SMELLED SOMETHING HOT, BUT THOUGHT IS WAS AN OLD TRUCK AHEAD OF US, BUT A FEW MILES LATER I GOT A LOW VOLTAGE SIGN AND TOLD MY WIFE TO CAR THE NEAREST JEEP DEALERSHIP AS WE HAD ENTERED CONWAY, SC. HAVING SOME BASIC ENGINE KNOWLEDGE I KNEW THE ALTERNATOR WASN'T CHARGING THE BATTERY AND THAT I WOULD LOSE ALL POWER. LUCKILY FOR US THE DEALERSHIP WAS LESS THAN 1.5 MILES AND I WAS ABLE TO DRIVE TO IT. WHEN I OPENED THE HOOD I FOUND THE ALTERNATOR SMOKING AND ALMOST HOT ENOUGH TO CATCH FIRE DUE TO OVERCHARGING. LUCKILY THE DEALERSHIP WAS ABLE TO REPLACE THE ALTERNATOR AND WE WERE ON OUR WAS HOME IN ABOUT AN HOUR, BUT WITH A $806.00 COST FOR THE REPAIR. THE VEHICLE HAD 74109 MILES ON THE ODOMETER. WHEN I GOT HOME MY MECHANIC TOLD ME THAT THERE WAS A RECALL ON 2014 JEEP GRAND CHEROKEES FOR EXACTLY WHAT HAPPEN TO MINE. I CHECKED THIS WEBSITE AND FIAT/ CHRYSLER AND FOUND MY VIN WAS NOT INCLUDED. I ALSO TALKED TO A NICE CHRYSLER REPRESENTATIVE OVER THE PHONE. SHE ALSO SAID THAT IT WAS NOT INCLUDED. IT JUST SEEMS TO ME THAT MY VEHICLE, WHICH IS THE SAME MAKE, MODEL AND YEAR AS THOSE UNDER RECALL, AND HAD THE EXACT PROBLEM ADDRESSED BY THE RECALL SHOULD BE COVERED BY THE RECALL. AND NOTE THAT THE VEHICLE WAS CLOSE TO LOSING ALL ELECTRICAL POWER, WHICH AFFECTS THE STEERING AND TRANSMISSION ON THESE VEHICLES AND I COULD HAVE LOST CONTROL.

Mileage: 74,109

I HAVE A RECURRING PROBLEM WITH MY 2017 JEEP GRAND CHEROKEE THAT HAS BEEN GOING ON FOR A PERIOD OF 17 MONTHS. MY PROBLEM STARTED IN MAY, 2016 WHEN MY NAVIGATION SYSTEM FAILED BY GIVING ME THE WRONG INFORMATION BY INSTRUCTING ME TO TURN INTO A ONE WAY (WRONG WAY) TRAFFIC LANE. THIS HAS SINCE HAPPENED MANY TIMES SINCE THEN BY DIRECTING ME INCORRECTLY. THE COMPLETE NAVIGATION SYSTEM, CLOCK & COMPASS, PERIODICALLY DON'T WORK. ON OCCASION I RECEIVE THE FOLLOWING MESSAGE ON MY VEHICLE'S COMPUTER SCREEN "VEHICLE PHONE REQUIRES SERVICE PLEASE CONTACT YOUR DEALER." AFTER NUMEROUS APPOINTMENTS WITH THE DEALER & TELLING THEM THAT THE PROBLEM IS NOT WITH MY PHONE THEY FINALLY SAID THEY COULD NOT REPAIR THE PROBLEM AND GAVE ME AN 800 NUMBER TO CALL THE MANUFACTURER CUSTOMER SERVICE. AFTER NUMEROUS DISCUSSIONS WITH VARIOUS CUSTOMER SERVICE PEOPLE OVER A PERIOD OF TWO MONTHS, ON 9/28/2017 CUSTOMER SERVICE PERSON PATRICIA SAID THERE IS NOTHING THEY CAN DO TO REPAIR THE VEHICLE HOWEVER THAT A "JEEP SERVICE BULLETIN #08-028-17 WITH UPDATES TO SOFTWARE LEVEL 17.11.07 WILL OCCUR IN A PHASED ROLL-OUT AND MAYBE THE PROBLEM WILL GO AWAY." THEY TOLD ME I WOULD RECEIVE DOWNLOAD INSTRUCTIONS BUT COULD NOT TELL ME WHEN THESE INSTRUCTIONS WOULD BE SENT OUT. THE SYSTEM WILL WORK PERIODICALLY BUT FAILS MORE OFTEN THAN NOT. YESTERDAY I WAS AGAIN USING THE NAVIGATION IN AN AREA THAT I UNFAMILIAR WITH AND THE SYSTEM AGAIN TRIED TO ROUTE ME INTO ONCOMING TRAFFIC.

Mileage: 60,000

FUEL DELIVERY SYSTEM (NOTABLY TANK FILLER AND RELATED EMISSIONS EQUIPMENT) POORLY DESIGNED TO FAIL JUST AFTER CALIFORNIA 50K MILEAGE WARRANTY. DEALER WANTS $800 TO FIX A PROBLEM THE MFG. DESIGNED. ALTERNATOR RECALL-WITH NO RELATED PARTS TO REPAIR-DRIVING AND WAITING FOR THE VEHICLE TO ERUPT INTO A BALL OF FIRE IS UNACCEPTABLE. WHAT COMPONENTS ARE BEING INSTALLED ON 2018 MODELS? WHY CAN'T THOSE PARTS BE INSTALLED ON MY 2014? I AM BEING PREJUDICED AGAINST, AS I CANNOT LEGALLY (THANKS TO AB 217) TRADE THE VEHICLE IN, AS NO DEALER CAN RESELL IT WITH AN OPEN SAFETY RECALL!! I NEED TO GET ANOTHER CAR-BUT I CAN'T!!!!

Mileage: 166,300

FCA AND NHTSA HAVE ISSUED A RECALL NOTICE THAT EXPLAINS THAT THE ALTERNATOR MAY FAIL, RESULTING IN STALLING OR POSSIBLY FIRE. IT HAS BEEN SAID THAT REPLACEMENT OF THE ALTERNATOR IS NECESSARY IN AFFECTED VEHICLES. THIS WON'T TAKE PLACE UNTIL 2018 BECAUSE OF PARTS AVAILABILITY. THIS IS TOTALLY UNACCEPTABLE. THE TENS, OR POSSIBLY HUNDREDS OF THOUSANDS OF THESE VEHICLES WILL POSE AN ENORMOUS SAFETY RISK FOR OCCUPANTS OF THESE VEHICLES, AND OTHER VEHICLES SHARING THE ROAD WITH THEM. THIS RECALL REPAIR NEEDS TO BE EXPEDITED IN A MUCH MORE TIMELY MANNER. FCA NEEDS TO BE MADE AWARE OF THE RISKS THEIR CUSTOMERS ARE BEING EXPOSED TO BECAUSE OF THE DELAY IN MAKING THIS REPAIR. I RECEIVED NOTICE FROM FCA ON 7-14-2017, AND NHTSA ON 10-3-2017.

WHILE I WAS DRIVING DOWN THE ROAD THE CAR COMPLETELY SHUT DOWN. ALL POWER SHUT OFF ON CAR. CAR COULD NOT BE PUT IN NUETRAL TO MOVE OFF ROAD. CAR WOULD NOT RESTART. TOW COMPANY AND CHRYSLER DEALERSHIP SAID IT WAS AN ALTERNATOR PROBLEM.

Mileage: 12

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. LEE SUMMIT DODGE CHRYSLER JEEP RAM (1051 SE OLDHAM PARKWAY, LEE SUMMIT, MISSOURI 64081) WAS MADE AWARE OF THE FAILURE AND REPLACED AN UNKNOWN WIRE IN THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AS NEEDING THE WIRING HARNESS REPLACED UNDER THE DRIVER'S SEAT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,300.

Mileage: 36,300

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER NIELSEN DODGE CHRYSLER JEEP RAM LOCATED AT 175 NJ-10, EAST HANOVER, NJ 07936; (973) 884-2100 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASED MY USED 2014 JEEP GRAND CHEROKEE FROM JT'S CHRYSLER & JEEP IN LEXINGTON, SC ON MAY 27TH, 2017. SOMETIME A FEW WEEKS LATER IN JUNE, WE STARTED HAVING ISSUES WITH OUR RADIO AND TOUCH SCREEN PANEL. IT DID AN AUTOMATIC UPDATE BY ITSELF (SCREEN SAID TO KEEP VEHICLE RUNNING FOR 15 MINS TO COMPLETE) AND NOW IT WILL NOT SAVE ANY PRESETS THAT WE TRY AND SAVE TO IT. THE VOLUME TO THE RADIO WORKS FINE SOME DAYS, OTHER DAYS, WE CANNOT GET THE VOLUME TO WORK ON THE RADIO AT ALL...OR WORSE, SOMETIMES IT WILL LET US TURN THE VOLUME UP SOME AND THEN WE CANNOT GET IT TO TURN BACK DOWN (CAUSING ISSUES WHEN I NEED TO HEAR THINGS OUTSIDE OF THE VEHICLE) UNTIL WE POWER THE IGNITION DOWN. IT HAS AFFECTED THE NAVIGATION AND SPEAKERS TO SOME DEGREE ALREADY AND WE HAVE TAKEN IT BACK TO THE DEALERSHIP TWICE TO HAVE IT LOOKED AT WITH NO RESOLUTION. THEY HAVE TOLD US THEY TRIED A "FLASH UPDATE" BUT IT STILL HAS NOT HELPED. WE CONSTANTLY GET AN ERROR MESSAGE STATING "VEHICLE PHONE NEEDS SERVICE". I DID SOME RESEARCH AFTER OUR LAST SERVICE APPOINTMENT AND REALIZED THERE WAS A RECALL ON THE RADIO'S FOR THIS MODEL AND YEAR JEEP FOR THE SAME ISSUES WE ARE HAVING BUT, I DO NOT SEE OUR VIN # LISTED IN THE RECALL. I AM LOOKING FOR SOMEONE TO SHED SOME LIGHT IF POSSIBLE ON HOW WE CAN GO ABOUT GETTING THIS RESOLVED. THANK YOU!

Mileage: 35,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING, THE STEERING WHEEL JERKED INADVERTENTLY. THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE WHEELS AND THE WHEELS BEGAN TO ADJUST INADVERTENTLY. ALSO, THE WINDSHIELD WIPERS AND THE BLINKERS MALFUNCTIONED. THE TRACTION CONTROL ACTIVATED AND THE STEERING WHEEL STARTED TO TURN WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO POLLARD JEEP (LOCATED AT 5075 EAST PEARL PKWY, BOULDER, CO 80301, (303) 447-8187) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

ALTERNATOR SUDDENLY WENT OUT CAUSING THE CAR TO BECOME TO STOP RUNNING IN AN INTERSECTION. VERY DANGEROUS.

Mileage: 2

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED RAPIDLY AND THERE WAS A HIGH PITCHED NOISE COMING FROM THE ENGINE. THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE BATTERY VOLTAGE WARNING INDICATOR ILLUMINATED WITHOUT WARNING AS THE VEHICLE CONTINUED TO DECELERATE. THE CONTACT EXITED THE VEHICLE AND CONTACTED AAA ROADSIDE ASSISTANCE, BUT THE BATTERY COULD NOT BE TESTED BECAUSE IT WAS LOCATED UNDER THE FRONT PASSENGER SEAT. AN UNKNOWN JEEP DEALER IN HATTIESBURG, MISSISSIPPI WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER STATED THAT THE FAILURE WAS BEING INVESTIGATED AND THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) MAY EXPAND TO INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,400.

Mileage: 60,400

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED RAPIDLY AND THERE WAS A HIGH PITCHED NOISE COMING FROM THE ENGINE. THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE BATTERY VOLTAGE WARNING INDICATOR ILLUMINATED WITHOUT WARNING AS THE VEHICLE CONTINUED TO DECELERATE. THE CONTACT EXITED THE VEHICLE AND CONTACTED AAA ROADSIDE ASSISTANCE, BUT THE BATTERY COULD NOT BE TESTED BECAUSE IT WAS LOCATED UNDER THE FRONT PASSENGER SEAT. AN UNKNOWN JEEP DEALER IN HATTIESBURG, MISSISSIPPI WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER STATED THAT THE FAILURE WAS BEING INVESTIGATED AND THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) MAY EXPAND TO INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,400.

Mileage: 60,400

SUDDEN ALTERNATOR FAIL. BURNED UP AND CAUGHT FIRE.... BURNED BELTS AROUND IT AS WELL. SAW A BETTERY FAIL THEN HOOD STARTED SMOKING WHILE DRIVING. VEHICLE IS ONLY THREE YEARS OLD!!! SAW RECALLS ON THIS FOR THE 2014 GRAND CHEROKEE BUT NOT SURE WHY MY VIN DOES APPLY?? HAVING SAME EXACT PROBLEM AS THE REST OF THEM THAT WERE RECALLED. HUGE SAFETY CONCERN FOR THE DRIVER AS IT'S BURNING UP UNDER THE HOOD. STILL LOW MILES ON THREE-YEAR-OLD VEHICLE, THIS SHOULD NOT BE HAPPENING. NEED A RECALL ON THIS MODEL AS WELL -- PLEASE HELP!!

Mileage: 58,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, HE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT THEN NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. UPON INSPECTION, THE CONTACT STATED THAT HE NOTICED THAT SMOKE CAME FROM THE ENGINE BUT NOTICED A WIRING ODOR. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 84,000. UPDATED 12/13/2017 *LN *JS

Mileage: 84,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, HE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT THEN NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. UPON INSPECTION, THE CONTACT STATED THAT HE NOTICED THAT SMOKE CAME FROM THE ENGINE BUT NOTICED A WIRING ODOR. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 84,000. UPDATED 12/13/2017 *LN *JS

Mileage: 84,000

THERE HAVE BEEN MORE RECALLS THAN I CAN COUNT, BUT RECENTLY I WAS DRIVING IT AND THE ALTERNATOR (WHICH WAS RECALLED) WHEN OUT IN THE MIDDLE OF DRIVING AND I HAD IMMEDIATELY PULL OVER AND LOST CONTROL OF THE CAR. I'VE HAD ANOTHER RECENT RECALL NOT THE SHIFTER AND MY STEREO RANDOMLY WENT BLACK, ALLOWING NO CONTROL OVER THE VEHICLE SETTINGS OR A/C. THIS CAR IS A LEMON!

Mileage: 83,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WITHOUT WARNING, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO A DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED AND THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) DUE TO THE AMP BEING 180 AND NOT 160. IT WAS UNKNOWN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 10/23/17 *BF *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 25-30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER JEEP DODGE (LOCATED AT 900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, TEL: 408-266-9500) WHERE IT WAS DIAGNOSED THAT THE ECO-MODE FEATURE, WHICH WAS DEFAULTED ON, CAUSED THE VEHICLE NOT TO BE RESPONSIVE. IF THE ECO-MODE WAS TURNED OFF, THE VEHICLE OPERATED AS INTENDED. THE CONTACT WAS INFORMED OF A SOFTWARE UPDATE TO REMEDY THE ISSUE BUT, ON THIS SPECIFIC VEHICLE, THE SOFTWARE WAS INCOMPATIBLE. THE DEALER PROVIDED CASE NUMBER: S-1508000166. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

HAD RAPID FAILURE OF ALTERNATOR VERY SIMILAR TO WHAT IS MENTIONED IN NHTSA 14V-634. BASED ON THE FACT THAT MILEAGE SEEMS TO BE LOW FOR AN ALTERNATOR FAILURE (44K) AND SAME ENGINE HAD SIMILAR ISSUES, I QUESTION WHY MY JEEP ISN'T COVERED IN THE RECALL OR IF THE RECALL SHOULD/NEEDS TO BE EXPANDED. WE WERE PARKED WITH THE ENGINE RUNNING. WHEN I SHIFTED THE CAR IN REVERSE, THE LOW VOLTAGE LIGHT CAME ON, THE ALTERNATOR QUIT WORKING AND ENDED UP DESTROYING THE DRIVE BELT. THERE WAS SMOKE COMING FROM THE ALTERNATOR AND I WAS CONCERNED OF POSSIBLE FIRE.

Mileage: 44,000

MY VEHICLE'S ALTERNATOR SUDDENLY STARTED MAKING A HIGH PITCH WHISTLING NOISE, THE RADIO AND OTHER ELECTRONICS WERE NOT WORKING IN THE VEHICLE, SO I STOPPED. A WHITE SMOKE STARTED TO POUR OUT OF THE FRONT GRILL AND THE SMOKE SMELLED LIKE PLASTIC/WIRES BURNING. I OPENED THE HOOD AND NOTICED THE SMOKE WAS COMING FROM THE AREA WHERE THE ALTERNATOR WAS. AFTER THE SMOKE STOPPED, I ATTEMPTED TO TURN THE VEHICLE ON AND NOTHING WOULD WORK. I HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP STATED MY BATTERY WAS BURNT UP, THE ALTERNATOR WAS DEAD AND THEY HAD TO REPLACE THE USABLE LINK BECAUSE THAT ALSO BURNT UP. THEY ALSO SAID THEY PLACED A BATTERY IN THE VEHICLE TO FIGURE OUT WHAT WAS WRONG AND THEIR BATTERY BURNT UP AS WELL. THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE IT BEFORE. THE VEHICLE ONLY HAS 64,000 MILES ON IT.

Mileage: 64,000

SUDDEN FAILURE OF THE ALTERNATOR CAUSING THE VEHICLE TO STALL WHILE DRIVING. VERY DANGEROUS AND LUCKILY I WAS NOT ON A HIGHWAY.

Mileage: 75,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ABS, CHECK ENGINE, AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DALLAS DODGE CHRYSLER JEEP RAM (11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND BURNED THE WIRE THAT WENT TO THE BATTERY, WHICH ALSO CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

ALTERNATOR SEIZED ON THE CAR AFTER ONLY 33,000 APPROX. THE VEHICLE IS JUST OUTSIDE OF THE 36 MONTH WARRANTY. JEEP WILL NOT FIX AND SAYS IT DOES NOT FALL UNDER RECALL P60/ NHTSA 14 -634 EVEN THOUGH THE ISSUES DESCRIBED IN THE RECALL ARE EXACTLY WHAT HAPPENED TO MY VEHICLE. I CALLED THE JEEP DEALERSHIP AND FCA AND NEITHER ARE WILLING TO WORK WITH ME OR DO ANYTHING TO RESOLVE THE PROBLEM. I'M TOLD PER MY VIN NUMBER THAT MY VEHICLE DOES NOT HAVE THE FAULTY ALTERNATOR YET IT HAS THE EXACT PROBLEMS OF THE RECALLED ONE FROM THE SAME YEAR. ISSUE DESCRIPTION- I WAS DRIVING FROM NASHVILLE TN TO NAPERVILLE IL AND APPROXIMATELY 3 HOURS FROM NAPERVILLE I STOPPED FOR GAS AND A BREAK AND UPON STARTING THE CAR THE BATTERY LIGHT CAME ON. I CONTINUED TO DRIVE TO NAPERVILLE IL AND UPON EXITING THE HIGHWAY THE CAR STARTED LOSING POWER. IT SOUNDED LIKE A VACUUM CLEANER AND NOT LIKE A NORMAL ENGINE. I KEEP DRIVING AND PULLED INTO A PARKING LOT. AS I PULLED IN I LOST ALL ELECTRICAL COMPONENTS, INCLUDING THE BRAKES. THE CAR WOULD NOT START. UPON TAKING IT TO MY MECHANIC, THEN TO A JEEP DEALERSHIP IT WAS DETERMINED THE ALTERNATOR SEIZED AND DAMAGED THE BATTERY AND BELT. THEY REFUSE TO CORRECT IT AND I'M NOW PAYING $680 FOR REPAIRS.

Mileage: 33,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED ON ANOTHER OCCASION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.

Mileage: 33,300

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE "BATTERY VOLTAGE LOW" INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED INTO A PARKING LOT AND THE DRIVER NOTICED SMOKE FROM THE HOOD. THE DRIVER OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE. THE DRIVER EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

ON FEB 10TH 2017 WHILE DRIVING TO WORK THE CAR LOST ITS POWER IN THE MIDDLE OF THE HIGHWAY, ABS FAILED, POWER STEERING FAILED, AND EVERY INDICATOR ON THE DASH BOARD LIT UP. WHEN THE CAR FINALLY STOPPED, CAR SHUT DOWN WHILE IT WAS IN GEAR. AFTER FURTHER INSPECTION AT THE JEEP DEALERSHIP, IT WAS DETERMINED THAT ALTERNATOR WAS AT FAULT AND CAUSED THE CAR TO STALL AND ELECTRONICS TO FAIL. COSTING $1,600 IN REPAIRS

Mileage: 40,000

MULTIPLE PROBLEMS WITH THE FORWARD COLLISION WARNING (FCW) AND ADAPTIVE CRUISE CONTROL (ACC) SYSTEMS 1) SYSTEM WILL ISSUE FALSE BRAKE WARNINGS (AND APPLY BRAKES IF ENABLED) ON CLEAR STRAIGHT ROADS WITH NO OTHER CARS OR OBSTRUCTIONS. 2) SYSTEM WILL DISABLE ITSELF AT RANDOM INTERVALS DISABLE ITSELF FOR A PERIOD OF TIME (10-20 MINUTES). ONLY NOTIFICATION IS BRIEF "FCW/ACC SYSTEM DISABLED" NOTIFICATION IN GAUGE CLUSTER - NO AUDIO WARNING THAT IMPORTANT SAFETY SYSTEM DISABLED ITSELF. 3) WHEN USING ACC, WHEN VEHICLE RESUMES SET SPEED AFTER AUTONOMOUS BRAKING, VEHICLE WILL ACCELERATE INTO BACK OF NEXT VEHICLE AHEAD - HAVE TO MANUALLY INTERVENE AND APPLY BRAKES TO PREVENT COLLISION. NOTE THAT THIS VEHICLE USES A BOSCH LRR3 RADAR SENSOR SYSTEM FOR THE FCW AND ACC FEATURES. VEHICLE HAS BEEN INTO JEEP DEALERS FOR SERVICE FOR THIS ISSUE FIVE TIMES, AND EVEN AFTER OPENING STAR CASE WITH JEEP/CHRYSLER FCA, STILL NO FIX FOR THIS SERIOUS SAFETY ISSUE.

Mileage: 20,000

SHIFTER DOESN'T WORK. CAR WOULDN'T SHIFT TO PARK AND THE CAR ENGINE WOULDN'T SHUT OFF

Mileage: 55,000

"TAKATA RECALL" DRIVING TO WORK MY CAR MADE A LOUD WHISTLING NOISE AND THE BATTERY LIGHT CAME OUT. I LET IT SIT DURING WORK AND AFTER WORK I STARTED IT UP. I THEN HOPPED IN AND WHILE DRIVING I NOTICED A BURNING SMELL COMING INTO THE TRUCK AND IT WAS SMOKING FROM THE HOOD AT A STOP LIGHT. I PROCEEDED HOME AND THE SMOKE WAS NOW INSIDE THE CAR. MY BABY COUSIN WAS IN THE CAR AND HE BEGAN COUGHING, THAT'S WHEN I LOOKED OVER AND NOTICED IT WAS VERY SMOKY IN THE CAR. I KEPT DRIVING HOME (THE STREET WAY) ROLLED THE WINDOW DOWN SLIGHTLY FOR VENTILATION AND NOTICED THAT MY PARKING SENSE LIGHT CAME ON. AT THE NEXT LIGHT, MY ABN LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT, AND SEVERAL OTHER LIGHTS. THAT BEGAN TO SCARE ME AND I KNEW IT WASN'T JUST MY BATTERY. THE NEXT TIME I TOOK MY FOOT OFF OF THE BRAKE THE SMOKE FROM THE HOOD INCREASED AS WELL AS IN THE CAR. THE WINDSHIELD WIPERS BEGAN GOING CRAZY, AND I COULD TELL THAT THE CAR WASN'T LETTING ME USE THE GAS ANYMORE AND THE WHEEL BEGAN TO LOCK UP. THIS REALLY MADE ME NERVOUS BECAUSE IT WAS EXTREMELY HARD TO TURN IT. AT THIS POINT IM PANICKING AND CAUSING TRAFFIC. PULLING INTO A SAFE LOCATION,THE WHEEL WAS COMPLETELY LOCKED AT THIS POINT AND EVEN PUSHING THE BRAKE WAS HARD. AFTER COMING TO A COMPLETE STOP THE CAR WOULDN'T LET ME PUT IT IN PARK, THEN THE VEHICLE JUST SHUT OFF. THE SMOKING CONTINUED FOR A FEW MINUTES BUT I JUMPED OUT AS SOON AS IT CAME TO A STOP. LUCKILY I TOOK ANOTHER ROUTE HOME OR ELSE I WOULD HAVE BEEN ON THE HIGHWAY WHEN THIS HAPPENED. I THEN CALLED AAA AND WAITED OUTSIDE TO GET THE TRUCK TOWED. IT TOOK THEM 25 MINUTES TO COME AFTER A 5 MINUTE PHONE CALL REQUESTING THEIR SERVICES. I GOT MY BELONGINGS OUT OF THE TRUCK AND IT STILL SMELLED LIKE BURNT SMOKE EVEN AFTER WAITING WITH THE WINDOW CRACKED. I DON'T HAVE PICTURES, I HAVE VIDEOS.

Mileage: 56,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

Mileage: 28,000

THE ALTERNATOR STARTED SMOKING AFTER DRIVING IT 1/4 MILE AND THEN STOPPING. ALTERNATOR WAS SMOKING WHILE THE VEHICLE WAS IN MOTION. ALTERNATOR CONTINUED TO SMOKE AFTER THE VEHICLE STOPPED. THE ALTERNATOR TURNED A CLOUDY BLACK BECAUSE OF THE SMOKE AND THE CAR SUDDENLY DID NOT WORK. VEHICLE WAS TOWED (FOR FREE) TO RAF'S AUTO REPAIR IN KAPOLEI, HI AND FIXED. THE MECHANIC SAID THAT THE ERROR CODE FOR THE JEEP STATED THAT THE ALTERNATOR SUDDENLY FAILED FOR UNKNOWN REASONS. MOST LIKELY A FAULTY ALTERNATOR. THE GRAND TOTAL TO FIX THIS ISSUE WAS $863. I CALLED CHRYSLER TO SEE IF MY VEHICLE HAD A FAULTY ALTERNATOR RECALL. IT DID NOT. SO I COULD NOT GET IT FIXED BY CHRYSLER. I GATHER FROM THE 10 RECALLS ON MY VEHICLES YEAR MAKE AND MODEL GROUP, THAT THIS ALTERNATOR WAS A FACTORY DEFAULT AND I SHOULD NOT BE PAYING FOR IT. THIS ISSUE SHOULD BE TAKEN INTO CONSIDERATION BY CHRYSLER COMPANY AND I BELIEVE THAT CHRYSLER SHOULD PAY FOR THIS REPAIR BILL.

Mileage: 30,000

OWNER HAS BEEN HAVING ONGOING ISSUE WITH HEAD UNIT IN 2014 JEEP GRAND CHEROKEE LIMITED W/44K MILES. VEHICLE WAS ORIGINALLY BOUGHT BACK BY JEEP FOR ELECTRICAL ISSUES THEN RESOLD. RADIO UNIT WAS ALREADY REPLACED TWICE BY THE PREVIOUS OWNER AND THE NEW OWNER IS BEING ASKED TO REPLACE IT FOR A THIRD TIME OUT OF POCKET. HEAD UNIT FREEZES RENDERING THE FUNCTIONS UNUSABLE. ADDITIONALLY, THE SCREEN REMAINS BLACK ON START UP PREVENTING USE OF THE RADIO, PHONE, REAR BACKUP CAMERA AND USE OF THE HEAT CONTROLS SUCH AS TEMPERATURE AND AREA OF HEAT DISTRIBUTION. WILL OCCUR WHILE RUNNING AND WHEN STARTING UP. *TR

Mileage: 44,000

WHILE DRIVING BATTERY LOW VOLTAGE ALARM OCCURRED. SHORTLY AFTER,ELECTRICAL SYSTEMS BEGAN TO SHUT DOWN, LOST POWER STEERING,THEN ENGINE SHUTDOWN. I WAS ABLE TO GET TO SHOULDER OF A MAJOR HIGHWAY. VEHICLE HAD NO POWER :ALL ELECTRICAL INDICATORS,DISPLAYS,LIGHTS,INCLUDING SHIFTER WERE OFF AND COULD NOT BE TURNED ON

Mileage: 51,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE LOW VOLTAGE, ELECTRONIC STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

Mileage: 53,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE DRIVER EXITED THE VEHICLE. AFTER EXITING THE VEHICLE, IT SUDDENLY BEGAN TO ROLL BACKWARDS. THE VEHICLE MADE CONTACT WITH THE DRIVER AND A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A TRANSMISSION SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE UPDATE WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

FCA REFUSES TO DO OPEN RECALLS THEY CLAIM VEHICLE WAS IN MISSOURI WITH 69K MILES ON IT. VEHICLE IS A 1 OWNER CHRYSLER CAPITAL LEASE RETURN WITH 29K MILES USED AND SEVICED IN CALIFORNIA ONLY. 5 OPEN RECALLS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A MOUNTAIN AT APPROXIMATELY 75 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT WAS UNABLE TO VIEW THE GAUGES. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,052. PARTS DISTRIBUTION DISCONNECT.

Mileage: 33,052

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE GEAR SYSTEM ALSO EMITTED A NOISE AND JERKED WHILE SHIFTING GEARS. AS A RESULT, THE CONTACT STRUCK AN OBJECT WHILE DRIVING. THERE WERE NO INJURIES. IN ADDITION, THE HEATING SYSTEM FAILED. THE AIR CONDITIONER AND HEATER MADE A LOUD NOISE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER UPGRADED THE SOFTWARE SYSTEM SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOORS LOCKED AUTOMATICALLY AND THE BLUETOOTH WOULD NOT CONNECT WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THE BLUETOOTH STILL WOULD NOT CONNECT AND THE RADIO CUT OFF. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.

Mileage: 9,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE NAVIGATION SCREEN WAS BLANK AND A BLUE COLOR. WHEN THE PUSH BUTTON START WAS INITIATED, THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO ENSURE THAT THE VEHICLE WAS ON OR OFF. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES UNTIL THE VEHICLE WAS REPAIRED FOR A MANUFACTURER'S RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND HAD NOT PROVIDED A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE ENGINE RACED SEVERAL TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT LEASED A 2014 JEEP GRAND CHEROKEE. THE VEHICLE HESITATED WHEN MAKING A COMPLETE STOP AND WHEN ACCELERATING. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THERE WAS A SUDDEN LOSS OF POWER AND THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNSAFE TO DRIVE. THE CONTACT NOTIFIED TWO DEALERS AND THEY WERE UNABLE TO SUPPLY THE REMEDY AND PARTS TO REPAIR THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE TWO DEALERS MENTIONED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 12,000

AFTER STARTING VEHICLE, DRIVER SMELLED SMOKE, BUT DID NOT KNOW THE SOURCE OF SMOKE. (DRIVER THOUGHT IT MIGHT BE SOMETHING BURNING IN THE NEIGHBORHOOD.) BY THE TIME DRIVER HAD DRIVEN 2.2 MILES ON CITY ROADS (AT SPEED <40 MPH), SMOKE BEGAN BILLOWING FROM THE USB PORT ON THE FRONT DASH. DRIVER PULLED OVER ON THE SHOULDER OF A CITY STREET. THE FRONT DASH AROUND USB PORT WAS NOW GLOWING ORANGE. DRIVER TURNED OFF VEHICLE, TOSSED A CUP OF WATER ONTO FRONT DASH IN AREA OF USB PORT, EXITED VEHICLE AND CALLED 911. POLICE AND FIRE PERSONNEL RESPONDED. FIRST RESPONDERS SAID WATER EXTINGUISHED FIRE. VEHICLE OWNER CALLED LOCAL JEEP DEALER, WHO SAID IN THE CASE OF FIRE TO CALL JEEP CUSTOMER SERVICE AT 1-800-992-1997. LOCAL JEEP DEALER SUGGESTED THE OWNER ALSO CALL OWNER'S INSURANCE COMPANY. JEEP CUSTOMER SERVICE ASSIGNED A CASE # AND SAID OWNER WOULD BE CONTACTED IN 2-3 BUSINESS DAYS. OWNER HAD VEHICLE TOWED TO LOCAL JEEP DEALER. JEEP FCA SENT A 3RD PARTY INVESTIGATOR TO INSPECT THE VEHICLE. 21 DAYS AFTER FIRE INCIDENT, JEEP FCA ISSUED A LETTER TO OWNER STATING, "IN THE ABSENCE OF ANY SUBSTANTIATING EVIDENCE INDICATING THAT THE CAUSE OF THE FIRE WAS ATTRIBUTED TO A CONDITION EXISTING IN THE VEHICLE WHEN IT LEFT OUR MANUFACTURING PLANT, WE FIND IT NECESSARY TO DENY RESPONSIBILITY IN THIS MATTER."

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Mileage: 10,000

THE SHIFTER PROBLEMS HAVE BEEN WELL DOCUMENTED BUT I READ ABOUT THE PROPOSED SOLUTION AND FROM MY EXPERIENCE THAT WILL ONLY FIX PART OF THE PROBLEM. UNLESS THE DRIVER IS PAYING CLOSE ATTENTION THE VEHICLE MAY NOT BE IN PARK. BUT IT IS ALSO VERY EASY TO SHIFT FROM PARK TO NEUTRAL. THE NEAR MISS I HAD WAS LEAVING A PARKING LOT THAT HAD AN INCLINE TO A VERY BUST STREET. I THOUGHT I WAS IDLING TO THE EASE OF THE STREET BUT I WAS ACTUALLY IN NEUTRAL. WHEN I LET OFF THE BRAKE TO PULL ONTO THE STREET THE CAR ROLLED INTO ONCOMING TRAFFIC BUT OBVIOUSLY DID NOT EXCELLERATE WHEN I HIT THE THROTTLE. SCRAMBLING TO GET THE CAR IN GEAR IT TOOK A FEW PRESCIOUS SECONDS TO REALIZE YOU HAVE TO PUSH ON THE BRAKE IN ORDER FOR THE TRANSMISSION TO SHIFT. TOO MUCH TO THINK ABOUT IN THOSE CIRCUMSTANCES. THE SHIFTER IS GOING TO GET OTHERS KILLED UNLESS A COMPLETE NEW SYSTEM IS INSTALLED. THIS CAR HAS MANY GREAT SAFETY FEATURES BUT IN MANY CASES THERE JUST ISN'T ENOUGH TIME TO REACT. I'M A 40 YEAR EXPERIENCED LICENSED DRIVER WITH CLASS A CDL. A DRIVER SHOULD NOT HAVE TO CONCENTRATE ON THE SHIFTER. IT SHOULD BE A NATURAL MOTION. THIS IS A TICKING TIME BOMB THAT MUST BE REPAIRED OR IT WILL CAUSE MORE ACCIDENTS AND DEATHS. PLEASE KEEP IN MIND THAT AN ALARM THAT TELLS THE DRIVER THE CAR IS OR IS NOT IN PARK WILL ONLY FIX PART OF THE PROBLEM. I ROUTINELY FIND MYSELF IN THE WRONG GEAR. JEEP IS TRYING TO FIND A CHEAP WAY OUT THAT IS JUST NOT GOING TO WORK.

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE BEGAN TO REVERSE WHILE THE GEAR SHIFT WAS IN PARK. THE CONTACT STATED THAT THE VEHICLE SUSTAINED A FEW DENTS DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM REQUIRED AN UPDATE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,800. UPDATED 09/08/16*LJ *TR

Mileage: 10,800

14V-391 THIS RECALL HAS BEEN OPEN SINCE JULY 1 2014, BUT EVERY TIME I CALL THE DEALER TO GET IT FIXED THEY TELL ME THERE ARE NO PARTS AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE HEAD LAMP BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, AN UNKNOWN CHIME WAS HEARD AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE CONSTANTLY LOST ALL ELECTRICAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

Mileage: 21,000

THIS HAS TO DO WITH THE ELECTRONIC SHIFTER THAT HAS BEEN IN THE NEWS LATELY. I HAVE READ THAT, FINALLY, CHRYSLER IS ADDRESSING THIS PROBLEM. THE SOLUTION THEY HAVE COME UP WITH, TO PUT THE CAR IN PARK IF THE DRIVER'S DOOR IS OPENED, DOES NOT SUFFICE TO FIX THIS ISSUE. HERE IS WHY: I HAVE HAD THE SITUATION, WHERE I PULL MY CAR INTO MY GARAGE WHICH IS ON A SLIGHT INCLINE. MY KIDS JUMP OUT OF THE CAR, AND WALK AROUND THE BACK TO GET INTO THE HOUSE. AS IS OFTEN THE CASE, I HAVE A FEW THINGS TO GATHER UP, SO I AM NOT AS QUICK TO EXIT THE CAR AS THEY ARE. KIDS ARE BEHIND THE CAR AND I TAKE MY FOOT OFF THE BRAKE AND THE CAR STARTS ROLLING BACKWARD WHILE THE KIDS ARE BEHIND IT. IT IS ONLY BY EXTREME LUCK THAT I DID NOT KILL BOTH MY CHILDREN. I WOULD LIKE TO ADD, THAT EVEN THOUGH I AM PAINFULLY AWARE OF THE SITUATION WITH THE SHIFTER, AND I AM EXTREMELY DILIGENT, YOU CAN BECOME DISTRACTED AND FORGET. FOR THE RECORD, I HAVE SENT MESSAGES TO CHRYSLER (SPECIFICALLY, WHEN THEY SENT THEIR CUSTOMER SATISFACTION SURVEY AFTER I FIRST RECEIVED THE CAR) THAT MENTIONS THIS AS A PROBLEM. I HAVE BROUGHT IT TO THE DEALER'S ATTENTION. NO RESPONSE. THIS IS A BIG PROBLEM. THE SECOND I READ ABOUT THAT YOUNG MAN GETTING KILLED IN LA I SAID TO MY SON THAT I WOULD GUARANTEE HE WAS DRIVING A JEEP. I HAVE BEEN SAYING SOMEONE WAS GOING TO GET KILLED FOR NEARLY TWO YEARS, AND NOW SOMEONE HAS. AND, I WOULD BE WILLING TO BET THERE ARE OTHERS WHO JUST DIDN'T REALIZE WHY OR WHAT HAPPENED TO THEM. PLEASE REQUIRE THEM TO MAKE A BETTER FIX AND TO CALL EACH AND EVERY JEEP OWNER AND VERBALLY DESCRIBE THIS ISSUE. THERE ARE PEOPLE WHO DON'T READ THEIR MAIL, WHO DO NOT SPEAK ENGLISH ETC. THEIR FIX IS NOT GOING TO ALLEVIATE THIS PROBLEM. THANK YOU. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, "DO NOT DRIVE IN PARK" WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,150. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 24,150

MY EMERGENCY BRAKE LIGHT IS FLASHING ON MY DASH BOARD, AND IT IS MAKING A CHIMING NOISE WHEN FLASHING AS I DRIVE MY JEEP. THE MAIN ISSUE OTHER THAN HAVING IT GOING ON AND OFF SOME TIME A FEW TIME A DAY SOMETIMES NOT FOR A WEEK THAN A FEW DAYS IN A ROW IS THAT WHEN I AM ON AN OPEN HIGHWAY WITH CRUISE CONTROL ON DOING 70 MPH THE CRUISE CONTROL WILL SHUT OFF EVERY TIME IT FLASHES. I FELL THE THIS IS A SAFETY ISSUE WHEN YOUR CRUISE CONTROLS SHUTS DOWN WITHOUT ANY WARNING. THE DEALER HAS NOT CORRECTED THIS ISSUE. I JUST GOT A RECALL NOTICE TO DAY S27/NHTSA 16V-240 TO MAKE SURE MY VEHICLE IS IN PARK AND FOOT BRAKE ON. MY FOOT BRAKES SAYS IT IS ON AT 70 MPH WHEN IT IS NOT ON. THIS HAPPENED A LOT TODAY ON MY TRIP, BUT HAS BEEN GOING ON FOR OVER A YEAR

Mileage: 18,000

THIS MORNING5/16/16 I TURNED MY GRAND CHEROKEE ON,PROCEEDED TO DRIVE TO WORK, I FELT THAT THE CAR WAS NOT CHANGING GEARS, IT HESITATES AND THE ENGINE LIGHT CAME ON AN OFF,AFTER DRIVING ABOUT 4 MILES THE CAR STOPPED AND WENT INTO NEUTRAL WITHOUT ME CHANGING GEARS. THIS IS NOT THE FIRST PROBLEM I HAVE SINCE I PURCHASED THIS VEHICLE. IT HAS BEEN AT THE DEALER MORE THAN ONE TIME FOR THE SAME PROBLEM, WHICH INCLUDE: SELF-ACCELARATION WHILE DRIVING, STALLING IN HIGH WAY, AND FEW OTHER RECALLS FROM THE COMPANY. IT HAS BEEN A NIGHT MARE SINCE I PURCHASED THIS 2014 GRAND CHEROKEE, ONE PROBLEM AFTER THE OTHER! MORE THAN DISSAPOINTED WITH THIS CAR.

Mileage: 38,000

HAVE 2 RECALLS, P36/NHTSA 14V-391 AND P67/NHTSA 14V-643, THAT HAVE YET TO BE FIXED. THE P36 IS FROM AUGUST 2014 AND P67 FROM APPROX 1YR AGO.THE DEALER, NOW APPLE CHRYSLER/JEEP HANOVER, PA, TOLD ME I AM ON A WAITING LIST DUE TO NO PARTS TO FIX FOR P36 AND HAVE ASKED THEM SEVERAL TIMES FOR P67 TO INCLUDE DURING NORMAL SERVICE. NEITHER HAVE BEEN FIXED TO DATE. WROTE CHRYSLER SOME 6 MONTHS AGO ABOUT THE PROBLEM AND THEY PASSED ME TO THE DEALER WHO SAID THEY WOULD GET BACK TO ME - STILL NO RESPONSE. EMAILED A COMPLAINT TO CHRYSLER CORP AGAIN TODAY. MY WIFE ONLY DRIVES THE VEHICLE WHEN SHE MUST, FOR FEAR IT MAY CATCH FIRE OR THE PASSIVE RESTRAINT SYSTEM TO FAIL WITH GRANDCHILDREN ABOARD. THESE RECALLS, OVER A YEAR OLD, SHOWS CHRYSLER HAS NO REGARD FOR IT'S CUSTOMERS LETTING THEM DRIVE UNSAFE VEHICLES FOR A LONG PERIOD OF TIME.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. ONCE THE VEHICLE WAS SHIFTED INTO PARK, IT DID NOT REGISTER THE CORRECT GEAR. THE CONTACT'S VEHICLE ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED ONCE A WEEK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. DUE TO THE FAILURE, THE DRIVER SIDE DOORS, DRIVER SIDE REAR WINDOW QUARTER, REAR BUMPER, AND OTHER DRIVER SIDE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

Mileage: 21,000

ELECTRONIC GEAR SHIFTIER NOT RELIABLE. THERE IS NO FEELING OR SENSE OF PROPER GEAR ENGAGEMENT. I SIT EACH DAY AND REV UP ENGINE THINKING I HAVE ENGAGED DRIVE MODE. YOU NEVER KNOW WHEN YOU HAVE PROPERLY ENGAGED PARK FEATURE. I HAVE GOTTEN ONE LEG OUT OF CAR WHILE AUTO STARTS MOVING.THIS ELECTRONIC FEATURE IS UNSAFE. OTHERWISE THIS IS THE BEST NEW CAR I HAVE EVER OWNED. NO ACCIDENTS BUT I AM EXTRA CAREFUL WITH THIS GEAR SHIFT. I WILL NEVER BUY ANOTHER CARE WITH THIS INNOVATION. THE PROBLEM HAPPENS AT STARTUP AND SHUTDOWN / EXIT MODE. SCARY TO EXIT AUTO AND SOMEONE NOTIFY YOU LATER THAT THE AUTO ENGINE IS STILL RUNNING AND IN NEUTRAL. MODE. JERRY

Mileage: 600

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V634000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CURRENT LEASE, A 2014 JEEP GRAND CHEROKEE LAREDO, HAS BEEN PLAGUED WITH DEFECTS. THERE HAVE BEEN 9 RECALLS, 16 SERVICE BULLETINS, AND 5 INVESTIGATIONS'.IN ADDITION THERE ARE 587 DRIVER/OWNER COMPLAINTS. MY PROBLEMS: INSTABILITY OF THE TRANSMISSION. AFTER PARKING NEXT TO A STORAGE BIN, TRANSMISSION SLIPPED OUT OF PARK AND THE JEEP MOVED FORWARD CRUSHING MY LEG IN THE DOOR AND DENTING/SCRATCHING THE EXTERIOR OF VEHICLE. THERE HAS BEEN NO INDICATION THAT FCA (JEEP) HAS RESOLVED THIS ISSUE. ANOTHER PROBLEM I'M HAVING, WHICH HAS BEEN PLAGUING MANY OTHER JEEP OWNERS, IS WHERE THE ENGINE WARNING LIGHT ILLUMINATES WITH NO INDICATION OF SPECIFIC INFORMATION WITH REGARD TO WHAT THE MALFUNCTION MIGHT BE. AFTER 5 SERVICE VISITS OVER THE PAST 2 YEARS , JEEP HAS PROVEN THEY UNABLE TO REMEDY THIS. I CONTINUE DRIVING WITH UNCERTAINTY AND STRESS WITH MY PASSENGERS AND I FEARING OURLIVES MAY BE ENDANGERED. THE ENGINE LIGHT IS CURRENTLY ILLUMINATED. I AM NOT GETTING THE LEVEL OF VEHICLE SAFETY AND DEPENDABILITY I AM PAYING FOR. I HAVE FILED A COMPLAINT ON THE WEBSITE OF JEEP AND HAVE OFFERED FCA(JEEP) A SETTLEMENT WHEREBY I WOULD BE REFUNDED THE LEASING CHARGES I PAID AND THE COMPANY WOULD CONSENT TO AN EARLY TERMINATION OF THE LEASE WITH NO PENALTIES OR CHARGES. FCA(JEEP) HAS FAILED TO REMEDY MY PROBLEM. (PLEASE SEE ATTACHED DETAILS) FCA US LLC IS REQUIRED TO EXECUTE CERTAIN PERFORMANCE OBLIGATIONS , PURSUANT TO THE JULY 24, 2015 CONSENT ORDER, AMENDED DECEMBER 8, 2015, THE OBJECTIVES OF WHICH ARE TO MITIGATE THE RISKS OF HARM AND PROMOTE SAFETY FOR WE, THE CONSUMERS. FCA, HOWEVER, PERSISTS IN VIOLATING AND DISREGARDING ME IN A BLATANT ACT OF NON-COMPLIANCE WITH THE ORDER. I SEEK ASSISTANCE IN EXPEDITING REMEDIAL ACTION IN THIS MATTER AS A VICTIM, AND THE PROTECTION OF MY RIGHTS AS A CONSUMER, AND AS AN AMERICAN CITIZEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 700

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE INDEPENDENTLY WHILE THE ENGINE WAS ON. THERE WAS NO OCCUPANT IN THE VEHICLE. THE VEHICLE TRAVELED ACROSS THE STREET AND CRASHED INTO A MAILBOX, THEN PROCEEDED TO ROLL UP AN INCLINED DRIVEWAY WHILE STILL IN REVERSE. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE BUT THE VEHICLE THEN MOVED FORWARD AND KNOCKED THE CONTACT TO THE GROUND, DRIVING OVER HER LEGS. THE VEHICLE EVENTUALLY STOPPED AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGES WERE REPAIRED BUT THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS RECURRING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/08/16*LJ

Mileage: 35,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK ON AND THE INSTRUMENT PANEL OPERATED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SYSTEM UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7. PARTS DISTRIBUTION DISCONNECT.

Mileage: 7

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SLOWED DOWN AFTER AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CONTACT HAD TO HIT THE GEAR SHIFT. THE ENGINE REVVED AND WENT INTO SPORTS MODE. THE CONTACT CONTINUED TO HIT THE GEAR SHIFT UNTIL THE VEHICLE SHIFTED BACK INTO GEAR. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. UPON PURCHASING THE VEHICLE, THEY WERE TOLD THAT IF THE VEHICLE INDEPENDENTLY SHIFTED INTO SPORTS MODE, THEY SHOULD PUSH THE GEAR SHIFT BACK TO CHANGE THE MODE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE WITH THE INSTRUMENT CLUSTER WARNING INDICATORS FLICKERING WITHOUT WARNING. THE RADIO AND VENT CONTROLS FAILED TO WORK FOR HEAT AND AIR CONDITIONING, THE HEATED SEATS HAD ISSUES, AND THE STEERING WHEEL BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

DASHBOARD ON THE CAR KEEPS TURNING ON AND OFF BY ITSELF DRAINING BATTERY POWER. CAR WAS TAKEN TO DEALERSHIP FOR REPAIRS. THEY LOOKED AT IT REPLACE THE BATTERY FOR $900 DID NOT FIX THE ISSUE. THE CAR CONTINUES TO EXPERIENCE THE SAME PROBLEM ISSUE WAS NEVER RESOLVED.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE HAD THE TRANSMISSION REPLACED PRIOR TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000(STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 48,000

THE HORN AND REAR WIPER BEGAN TO GO OFF AUTOMATICALLY ALONG WITH THE CONSOLE SCREENS FLASHING RESULTING IN THE VEHICLE TURNING OFF AT A STOP LIGHT. AFTER GETTING IT STARTED BACK UP, WHILE ON THE FREEWAY (70 MPH), THE HORN BEGAN HONKING ON ITS OWN AGAIN AND I WAS AFRAID THE VEHICLE WOULD TURN OFF ON THE FREEWAY RESULTING IN A POTENTIALLY DISASTROUS SITUATION SO I EXITED THE FREEWAY AND CAREFULLY PROCEEDED TO THE JEEP DEALERSHIP WHERE AFTER A FEW DAYS THEY DIAGNOSED IT WITH A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM). IT WAS APPARENTLY NOT COVERED DUE TO THE FACT THAT I HAD APPROXIMATELY 38K MILES, INSTEAD OF 36K OF BELOW. HOW CAN AN ELECTRICAL SYSTEM FAIL DUE TO "NORMAL WEAR & TEAR"? I FEEL THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY INSTEAD OF BECOMING AN OUT OF POCKET EXPENSE FOR ME. I'M NERVOUS ABOUT DRIVING MY VEHICLE EVEN AFTER THE TIPM WAS REPLACED; IT DOESN'T FEEL THE SAME.

Mileage: 38,526

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO FUNCTION AND THE ETC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

BOUGHT NEW IN APRIL 2013. SINCE THEN, JEEP HAS BEEN IN DEALERS SERVICE DEPT FOR MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, DOWN LOADS TO CONTROL MODULES AND FRONT AND REAR BUMPERS JUST FALLING OFF. RADIO WAS REPLACED, WIRING HARNESS REPLACED, MANY CONTROL MODULARS REPLACED, GENERATOR AND BATTERY REPLACED AND THE DEALER EVEN ADDED AN EXTRA NEGATIVE WIRE TO THE JEEP TO STOP THE EXTERIOR AND INTERIOR LIGHTS FROM JUST TURNING OFF AND ON, ALTERING THE JEEPS DESIGN. MY JEEP THEN BEGAN TURNING ON AND OFF CERTAIN CONTROLS, LIKE THE WIPERS WOULD JUST COME ON AND OFF, THE RADIO WOULD GO UP AND DOWN IN SOUND THEN THE WHOLE SCREEN WOULD GO BLACK, TURNING OFF ON ITS OWN, DEALER HAD TO REPLACE THE ENTIRE RADIO SYSTEM. RECENT REPAIRS WERE THE TRANSMISSION, WHICH HAVE BEEN AN ONGOING PROBLEM WITHIN MONTH OF PURCHASE. THE JEEP WOULD NOT GO HIGHER THE 2ND GEAR. DEALER HAD TO REMOVE CERTAIN CODES, REPLACE WITH NEW CODES AND REPROGRAM THE TCM CONTROL MODULE. THIS HAS BEEN DONE MANY TIMES. JUST LAST MONTH, THE FRONT AND REAR BUMPERS JUST BEGAN TO FALL APART. DEALER HAD TO SEND JEEP TO A BODY SHOP FOR REPAIRS. THE JEEP IS IN MINT CONDITION AND AWAYS HAS. IT'S SERVICE RECORD IS PROOF OF PROPER MAINTEANCE ON SCHEDULE. ON ONE OCCASION AFTER THE DEALER ATTEMPTEDTO FINX THE LIGHTS FROM GOING OUT AND HAD THE JEEP FOR SEVRAL WEEKS, THE DEALER TOLD ME THEY GO THE LIGHTS TO AT LEAST NOT GO OUT BUT IT STILL HAS A SLIGHT FLICKER. WHEN I TOLD THE DEALERSHIP THAT'S NOT FIXED RIGHT, THE DEALER TOLD ME THAT THEY CONSIDERED THE REPAIRS COMMERCIALLY ACCEPTABLE. IT'S BEEN ALMOST A YEAR SINCE I HIRED AN ATTORNEY TO ADDRESS THIS UNDER THE LEMON LAW BUT CHRYSLER CONTINUES TO DRAG THIS ISSUE OUT WITHOUT ADDRESSING THE SAFETY ISSUES MY FAMILY CONTINUES TO ENDURE ON A DAILY BASIS . ASKING THE ATTORNEY TO BECOME MORE INVOLVED, I WAS TOLD THEY HAVE TO DO WHAT THE LAW ALLOWS

Mileage: 9,000

TIRE PRESSURE MONITORING SYSTEM REQUIRES TIRE PRESSURE ADJUSTMENT ABOUT EVERY TWO WEEKS BECAUSE OF LOW PRESSURE IN ONE OR MORE WHEELS. DEALER EITHER CANNOT OR DOES NOT WANT TO FIX IT BUT HOPES FOR A JEEP ADVISORY OR RECALL. OWNER BELIEVES ELECTRONIC CONNECTIONS IN WHEELS ARE FAULTY AND ONE OR MORE LEAKS AIR. CONSTANT LEAKAGE OF AIR REPRESENTS A POTENTIAL DRIVING HAZARD. AFTER 12 FLASH UPDATES TO ELECTRONIC SYSTEMS AND PAST FAILURE OF ELECTRONIC TRANSMISSION CONTROL SYSTEM TO SHIFT OUT OF PARK, IT IS CLEAR THAT ALL ELECTRONIC CONTROL SYSTEMS WITHOUT REDUNDANCY REPRESENT LIFE THREATENING POTENTIAL FAILURES IN ALL SYTEMS. WHEN SUCH FAILURE OCCUR, OWNERS WILL BE UNABLE TO PROVE WHAT REALLY HAPPENED. THE PERFECT CRIME!

Mileage: 7,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DOWNSHIFTING FROM 3RD TO 2ND OR TO 1ST GEAR. IF THE VEHICLE WERE SHIFTED MANUALLY OR FROM A COMPLETE STOP, THE VEHICLE WOULD SHIFT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC INFORMED THAT THE FAILURE WAS COMMONLY EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

Mileage: 4,000

ON JULY 16, 2015, WITH ABOUT 5,000 MILES, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE WAS TOWED TO MY DEALERSHIP. ON JULY 21, 2015, WE LEARNED THAT IT HAD LOST THE KEY AND DONE NOTHING TO REPAIR IT. ON JULY 22, 2015, IT WAS TOWED TO ANOTHER JEEP DEALERSHIP. ON JULY 23, 2015, WE WERE ADVISED THAT THE PROBLEMS WERE CAUSED BY A BAD BATTERY. ON JULY 25, 2015, WHEN WE WENT TO PICK IT UP, IT WOULD NOT START EVEN WITH A NEW BATTERY. ON JULY 27, 2015, WE WERE TOLD THAT ANOTHER NEW BATTERY HAD BEEN INSTALLED. ON JULY 28, 2015, WE PICKED UP THE VEHICLE BUT ON AUGUST 14, 2015, THE ELECTRICAL SYSTEM AGAIN FAILED AND IT WAS AGAIN TOWED TO THE SECOND DEALERSHIP. ON AUGUST 17, 2015, WE WERE ADVISED THAT THE VEHICLE HAD BEEN REPAIRED BY REPLACING VARIOUS ELECTRICAL COMPONENTS. ON SEPTEMBER 15, 2015, THE ELECTRICAL SYSTEM AGAIN FAILED CAUSING THE ABS AND AWD SYSTEMS TO RAPIDLY CYCLE ON AND OFF; THE TRANSMISSION TO RAPIDLY SHIFT THROUGH BOTH FORWARD AND REVERSE GEARS; AND FOR THE VEHICLE TO LURCH FORWARD AND BACKWARD. A THIRD JEEP DEALERSHIP REFUSED TO SERVICE IT BECAUSE OF ITS HISTORY. ON SEPTEMBER 17, 2015, THE VEHICLE WAS AGAIN TOWED TO THE SECOND DEALERSHIP. IT HAD ONLY 5757 MILES ON THE ODOMETER. ON SEPTEMBER 24, 2015, WE WERE TOLD THAT THE DEALERSHIP THOUGHT THE PROBLEM MIGHT BE WITH A CRASH SENSOR AND PROPOSED THAT THE SENSOR BE DISABLED. ON SEPTEMBER 25, 2015, AFTER WE OBJECTED TO DISABLING A SAFETY SENSOR, WE WERE TOLD THAT SENSORS HAD BEEN ORDERED FOR THE ADAPTIVE CRUISE AND SPEED CONTROLS, BUT AS OF TODAY, THE DEALERSHIP HAS NOT REPAIRED THE VEHICLE AND IS UNCERTAIN WHETHER IT CAN REPAIR IT. THE VEHICLE HAS BEEN AT A DEALERSHIP 25 OUT OF THE PAST 72 DAYS. THE DEALERSHIP HAS NOT REPAIRED THE VEHICLE; WILL NOT SAY THAT IT CAN BE REPAIRED; AND WILL NOT SAY THAT IT WILL BE SAFE TO OPERATE. JEEP REFUSES TO HELP. WE DON'T WANT TO DIE IN THIS VEHICLE. PLEASE HELP US.

Mileage: 5,000

THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. JULY 8, 2015: (MILEAGE 12,453) CAR DASH LIGHTS WERE LIGHTING UP AND THEN THE ENGINE DIED LATER IN THE MIDDLE OF THE ROAD. FINALLY THE CAR STARTED UP HOWEVER THE TRANSMISSION WOULD NOT SHIFT AND I DROVE IT HOME IN LOW GEAR. ON JULY 9, 2015, I TOOK THE CAR INTO CAMPBELL CHRYSLER SERVICE DEPARTMENT IN CENTRALIA WASHINGTON (SEE SERVICE SLIP) AND IT WAS RETURNED TO ME ON JULY 13, 2015. 2. JULY 15, 2015: AGAIN, THE CAR DASH LIGHTS WERE LIT UP AND THE CAR WAS STUCK IN LOW GEAR. I TURNED THE CAR INTO TO CAMPBELL CHRYSLER SERVICE DEPARTMENT (SEE SERVICE SLIP) ON JULY 16, 2015. THE CAR WAS RETURNED TO ME ON AUGUST 18, 2015. 3. AUGUST 24, 2015: AGAIN THE CAR DASH LIGHTS WERE LIT UP AND THE CAR STUCK IN LOW GEAR AND THE MOTOR WAS SURGING. I TOOK THE CAR BACK TO CAMPBELL CHRYSLER SERVICE DEPARTMENT ON AUGUST 25, 2015. THE CAR WAS RETURNED ON AUGUST 28, 2015. 4. AUGUST 31, 2015: I DROVE TO SEATTLE AND AGAIN THE CHECK ENGINE LIGHT CAME ON AND THE SHIFTER LIGHTS WOULD FLASH AND SPEEDOMETER NUMBERS WOULD GO FROM LARGE FONT TO SMALL FONT. WHEN DASH LIGHTS AND WARNING LIGHTS PLUS DIFFERENT CHARACTERS FLASHED THEN THE ENGINE WOULD SURGE. CURRENTLY, THE CAR WAS BROUGHT BACK TO CAMPBELL CHRYSLER SERVICE DEPARTMENT ON SEPTEMBER 16, 2015 BECAUSE ALL THE WARNING LIGHTS CAME ON, AGAIN. THIS VEHICLE HAS BECOME A SAFETY HAZARD FOR MY FAMILY. IM NOT COMFORTABLE DRIVING THE CAR AND CONCERNED FOR MY SAFETY AS WELL AS MY FAMILIES. THE FIRST TIME THE CAR STALLED ON ME IT HAPPENED AT A STOP SIGN ON A TWO WAY HIGHWAY. THE ENGINE SURGING IS ALSO A SAFETY ISSUE. I HAVE BEEN WITH-OUT MY CAR OVER 43 PLUS DAYS AND HAVE BEEN GREATLY INCONVENIENCED.

Mileage: 12,458

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

MY JEEP WAS EXPERIENCING INTERMITTENT ELECTRICAL ISSUES SIMILAR TO THOSE MANY HAVE ALREADY COMPLAINED ABOUT. THE DASHBOARD LIGHTS WOULD SHUT OFF OR ILLUMINATE, ETC. THE ONE DAY IT JUST WOULD NOT START. WE GOT IT JUMPED AND TOOK IT TO AN AUTO PARTS STORE WHERE I WAS TOLD THAT THE ALTERNATOR WAS NOT CHARGING THE BATTERY AT THE APPROPRIATE VOLTAGE AND TO TAKE IT TO THE DEALER. I TOOK IT TO THE DEALER WHO INSPECTED IT AND ENDED UP FIXING THE ALTERNATOR UNDER AN OPEN RECALL. LESS THAN 1 WEEK LATER, THE JEEP WOULD NOT START AGAIN. AFTER GETTING ANOTHER JUMP START AND TAKING IT BACK TO THE DEALER, I WAS TOLD THAT NOTHING WAS WRONG WITH IT. AFTER MY INSISTENCE THEY KEPT IT OVERNIGHT AND SURE ENOUGH THAT NEXT DAY THE CAR WOULD NOT START. THEY THEN TOLD ME IT WAS NOT THE BATTERY OR THE ALTERNATOR BUT REPLACED THE BATTERY ANYWAY, CHARGED ME $212 AS I AM JUST OVER THE WARRANTY PERIOD AND SENT ME ON MY WAY. 4 DAYS LATER, MY JEEP CAR WOULD NOT START AGAIN. I WAS ABLE TO JUMP START THE CAR, BUT IT WOULD DIE WHEN I PUT IT IN DRIVE. ROADSIDE ASSISTANCE TESTED IT FOR ME AND AGAIN TOLD ME THAT THE ALTERNATOR IS NOT CHARGING THE BATTERY TO THE CORRECT LEVEL. I THEN HAD TO HAVE IT TOWED BACK TO DEALER. IT'S AT THE DEALER NOW. FOR THE LAST TWO DAYS I WAS TOLD THAT THEY DON'T KNOW WHAT IS WRONG WITH IT, THEN THEY REPLACED THE ALTERNATOR AGAIN AND IT STILL HAD THE SAME PROBLEM. THEY ARE NOW LOOKING AT THE WIRING AND WANT TO CHARGE ME FOR IT AND THEY CLAIM IT ISN'T RELATED (ALTHOUGH THEY DON'T EVEN KNOW IF THIS IS REALLY THE ISSUE). IT ALL SEEMS VERY RELATED TO ME. DURING THE MONTH OF AUGUST, MY JEEP HAS BEEN AT THE DEALER FOR 9 DAYS SO FAR WITH NO RESOLUTION.

Mileage: 42,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED TO THE POINT WHERE THE VEHICLE FAILED TO RESTART WHEN THE FAILURE OCCURRED. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS ALSO SHAKING VIOLENTLY AND THERE WAS A DELAY UPON SHIFTING GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

Mileage: 5,500

TWICE THIS HAS OCCURRED IN WHICH I PARKED THE VEHICLE, SHIFTED IT INTO PARK, LEFT THE VEHICLE THE AND IT ROLLED AWAY. FIRST TIME I WAS ALONE AT A HOTEL PARKING LOT, RAN IN INSIDE AND CAME OUT AND THE VEHICLE WAS GONE. IT HAD ROLLED AWAY ABOUT 150 FT, BUT SUSTAINED NO DAMAGE OR INJURIES. THE 2ND TIME, I WAS AT A GAS STATION, PUT THE JEEP IN PARK, JUMPED OUT AND MY FAMILY WAS WITH AND THE VEHICLE STARTED TO ROLL AWAY, BUT I WAS ABLE TO JUMP IN AND PLACE THE VEHICLE IN PARK A 2ND TIME. THOUGHT IT WAS JUST ME UNTIL I SEEN PREVIOUS COMPLAINTS FOR THE SAME ISSUE WITH THE ELECTRONIC SHIFTERS.

Mileage: 22,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE STARTED TO VIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, WHO DIAGNOSED THAT THE DRIVESHAFT NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Mileage: 100

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V636000 (ELECTRONIC STABILITY CONTROL), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MERGING VEHICLE INTO HIGHWAY TRAFFIC WHEN ELECTRONIC INSTRUMENT CONSOLE WENT BLANK, LOSING POWER. INSTRUMENT PANEL THEN LIT BACK UP AND ALL WARNING SIGNALS (CHECK ENGINE, BATTERY ETC.) WERE ILLUMINATED. ENGINE CONTINUED RUNNING, BUT VERY SLOWLY (AS IF STUCK IN 1ST GEAR). WHEN ABLE TO SAFELY EXIT THE HIGHWAY AND PULL OFF ROADWAY, WAS UNABLE TO SHIFT CAR OUT OF DRIVE INTO PARK. IT APPEARED ALL THE ELECTRONIC CONTROLS WERE NOT WORKING. BECAUSE THIS CAR HAS A PUSH BUTTON IGNITION (AND A FOB, RATHER THAN A KEY), THE PUSH BUTTON IGNITION COULD NOT BE TURNED OFF, BECAUSE THE CAR WAS NOT IN PARK. I HAD TO REMAIN AT THE WHEEL WITH THE BRAKE ON TO PREVENT THE CAR FROM MOVING. I WAS UNSUCCESSFUL AT CONTACTING JEEP TECHNICAL ASSISTANCE TO TRY TO IDENTIFY HOW TO CUT POWER TO THE ENGINE. ULTIMATELY, AFTER HOLDING IN THE IGNITION BUTTON FOR A PROLONGED PERIOD OF TIME, THE POWER RETURNED AND I WAS ABLE TO PUT CAR IN PARK. PLEASE NOTE, RECALL NOTICE 13V-483 HAD BEEN REPAIRED ON THIS VEHICLE PRIOR TO THIS EVENT.

Mileage: 25,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTOMATIC BRAKE WARNING SYSTEM WOULD AUTOMATICALLY ACTIVATE. THE FAILURE OCCURRED OVER TWENTY TIMES WHILE THE CRUISE CONTROL WAS NOT ENGAGED. THE CONTACT REACHED OUT TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Mileage: 5,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A HIGHWAY, SUDDENLY THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. SEVERAL WEEKS LATER, WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000(ELECTRICAL SYSTEM) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKED, THE IGNITION WOULD NOT TURN OVER. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CPU ELECTRONIC SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

WATER LEAKING INTO THE BATTERY BOX AND VEHICLE FRAME.

Mileage: 11,950

I WAS DRIVING DOWN THE ROAD TODAY AND MY TURNS SIGNALS GOT STUCK ON AGAIN! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND THIS IS NOT THE FIRST COMPLAINT I HAVE FILED. I HAVE HAD MY 2014 JEEP GRAND CHEROKEE BACK TO THE DEALERSHIP SERVICE DEPARTMENT FOUR TIMES FOR THIS SAME ISSUE. I HAVE BEEN TOLD ALL FOUR TIMES THAT THEY CANNOT DUPLICATE THE PROBLEM. I HAVE TWO VIDEOS OF MY TURN SIGNALS GETTING STUCK ON AND MY DASH FLASHING AND READING THE INCORRECT SPEED BUT THE SERVICE DEPARTMENT CONTINUES TO TELL ME THAT THEY CANNOT DUPLICATE IT. WELL, TODAY THERE WAS ALMOST AN ACCIDENT BECAUSE OF IT. MY TURN SIGNALS GOT STUCK ON AND ANOTHER CAR PULLED OUT IN FRONT OF ME AND I ALMOST HIT THEM, THEY OBVIOUSLY THOUGHT I WAS TURNING, WHICH I WAS NOT BUT YET AGAIN MY TURN SIGNALS WERE STUCK ON. FCA IS FULLY AWARE OF THIS ISSUE. I HAVE CALLED THEM NUMEROUS TIMES BUT THEY HAVE NO SOLUTION FOR ME. I FEEL COMPLETELY UNSAFE IN MY JEEP GRAND CHEROKEE AND IT IS JUST AN ACCIDENT WAITING TO HAPPEN.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) FOR THE OCCUPANT RESTRAINT CONTROL MODULE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.

I WAS DRIVING HOME FROM WORK ON 7/5/15 AND MY DASH STARTED FLASHING. IT WAS READING THE INCORRECT SPEED AND MILEAGE AND I COULD NOT GET IT TO STOP. I HAVE CONTACTED MY JEEP DEALER SERVICE DEPARTMENT AND FCA ABOUT THIS. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAVE BEEN COMPLAINING ABOUT THE SPEEDOMETER,ODOMETER AND THE DASH FLASHING SINCE AUGUST 2014 BUT EVERYTIME I HAVE TAKEN IT IN FOR SERVICE I HAVE BEEN TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. WELL THIS TIME I TOOK A VIDEO OF IT HAPPENING. MY SPEEDOMETER WOULD READ MY TRAVELING 30MPH THEN ALL THE WAY DOWN TO 20MPH AND THEN ALL THE WAY UP TO 40MPH ALL IN MY 22 SECOND VIDEO! I HAVE NO IDEA HOW FAST I WAS REALLY GOING AND THE FLASHING IS VERY DISSTRACTING TO TRY AND DRIVE AND PAY ATTENTION TO THE ROAD. I HAVE TOLD FCA FOR ALMOST A YEAR NOW THAT I DO NOT FEEL MY JEEP GRAND CHEROKEE IS SAFE AND I CONTINUE TO HAVE MORE AND MORE ELECTRICAL PROBLEMS WITH IT EVEN AFTER THE RECALLS WERE COMPLETED AND I HAVE YET TO HEAR ANYTHING FROM THEM. I CALLED AND COMPLAINED SO MUCH TO THEM THAT THEY ASKED ME TO STOP CALLING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2014 JEEP GRAND CHEROKEE HAS BEEN A COMPLETE NIGHTMARE TO LEASE. I AM A RETURNING JEEP CUSTOMER AND THIS IS MY 5TH CHRYSLER LEASED PRODUCT. THIS ALL STARTED ONLY ONE WEEK (SEPTEMBER 2013) AFTER LEASING THE 2014 GRAND CHEROKEE WITH THE ENTIRE DASHBOARD GOING BLACK. BECAUSE OF THIS I WAS NOT ABLE TO DRIVE IT FOR OVER THREE WEEKS AND AT THAT POINT THERE STILL WAS NOT A FIX. THE DEALER AND SERVICE DEPT (DICK SCOTT DODGE) WERE NOT HELPFUL AT ALL REGARDING THIS MATTER. FINALLY I SWITCHED TO GOLLING AND THE SERVICE MANAGER QUICKLY RESEARCHED THE ISSUE AND ORDERED A NEW PART. THANK GOODNESS FOR GOLLING!! CHRYSLER'S CASE MANAGER WAS USELESS AND NEVER RESOLVED THE ISSUE! THE RECALL WAS NOT ISSUED UNTIL DECEMBER. SINCE THIS TIME I HAVE EXPERIENCED A COMPLETE TRANSMISSION REPLACEMENT AS WELL AS 5 RECALLS ALL IN THE FIRST YEAR OF LEASING. TO SAY I AM DISAPPOINTED IS AN UNDERSTATEMENT. I DO NOT TRUST THIS JEEP AT ALL AND WILL NOT BE LEASING ANOTHER ONE. I AM JUST SO GLAD THAT I ONLY HAVE A LITTLE OVER A YEAR LEFT ON MY LEASE. THIS PRODUCT HAS BEEN A HUGE PROBLEM. I AM ALWAYS QUESTIONING THE SAFETY OF THIS JEEP WHEN I PUT MY TWO YOUNG CHILDREN IN IT. I HAVE NEVER HAD 5 RECALLS ON A LEASED CAR AND I HAVE BEEN LEASING FOR OVER 17 YEARS.

Mileage: 120

VEHICLE SHUT OFF DURING RUNNING.

Mileage: 15,752

I WAS DRIVING TO WORK TODAY AND ALL OF A SUDDEN I SMELLED A BURNING SMELL IN THE FRONT OF MY CAR AND ALL THE LIGHTS LIT UP ON MY DASH AND MY DIGITAL SPEEDOMETER STARTED GOING UP AND DOWN IN SPEED BUT I WAS NOT GOING ANY FASTER OR SLOWER. THIS IS NOT THE FIRST TIME I HAVE SMELLED SOMETHING BURNING IN MY JEEP. I HAD IT IN FOR SERVICE ON 5/515 AND IT WAS THERE UNTIL 6/8/15 FOR THESE SAME KIND OF PROBLEMS. ALL MY DEALERSHIP KEEPS DOING IS FLASHING THE SOFTWARE AND TELLING ME IT IS FIXED. I NO LONGER FEEL SAFE DRIVING MY JEEP GRAND CHEROKEE. I HAVE HAD SO MANY ELECTRICAL PROBLEMS THAT ARE NOT GETTING FIXED. MY TRANSMISSION TAKES SO LONG TO SHIFT GEARS AND SOMETIMES GETS STUCK IN NEUTRAL WHILE I AM DRIVING, MY TIRES CONSTANTLY FEEL LIKE THEY ARE SLIPPING AND I DO NOT FEEL LIKE I HAVE COMPLETE CONTROL OF THE VEHICLE BECAUSE OF IT. I HAVE A SIX YEAR OLD CHILD THAT RIDES IN MY JEEP EVERYDAY AND I DO NOT FEEL SAFE PUTTING THEM IN IT. I HAVE TRIED TO CALL FCA AND THEY REFUSE TO TALK TO ME OR HELP ME WITH A RESOLUTION TO THESE PROBLEMS. I JUST WANT TO FEEL SAFE WHEN I AM DRIVING AND ALSO TO FEEL SAFE PUTTING MY CHILD IN MY VEHICLE AND AT THIS POINT I DO NOT FEEL SAFE IN MY GRAND CHEROKEE ANYMORE AND IT IS A SHAME.

I WAS ON THE I-94 ENTRANCE/EXIT RAMP BETWEEN FULLERTON AVENUE AND WESTERN AVENUE. JUST BEFORE WESTERN AVE: THE LEFT LANE IS INTENDED FOR VEHICLES ENTERING I-94 NORTHBOUND, THE RIGHT LANE IS INTENDED FOR VEHICLES THAT ARE PROCEEDING TO WESTERN AVE. WHEN THE EVEN OCCURRED, THERE WAS A LINE OF VEHICLES STOPPED IN THE LEFT LANE DUE TO TRAFFIC CONGESTION ON I-94. I WAS TRAVELING IN THE RIGHT LANE AND HAD NO CARS DIRECTLY IN FRONT OF ME. AS I BEGAN TO PASS THE LONG LINE OF VEHICLES THAT WERE WAITING TO ENTER ON TO I-94 ON MY LEFT, THE AUTOMATIC BRAKING SYSTEM BEGAN TO CHIME AND BRAKING BEGAN FOR NO REASON. I QUICKLY REACHED DOWN, DISABLED THE ABS FUNCTION, GLANCED IN MY REAR-VIEW MIRROR AND SAW THAT I HAD COME DANGEROUSLY CLOSE TO BEING REAR-ENDED BY ANOTHER VEHICLE. AFTER A FEW WEEKS, I RE-ENABLED THE FEATURE THINKING THAT THE EVENT WAS A FLUKE. I RE-ENABLED IT, BUT HAD A HANDFUL OF INSTANCES WHERE THE BRAKES WOULD BE APPLIED IN SEEMINGLY INAPPROPRIATE SITUATIONS - MOSTLY ALL OF THEM IN DENSE CITY DRIVING. THE VEHICLE NOW HAS 10K MILES ON IT. I HAVE YET TO TAKE IT IN FOR SERVICE ON THIS OR THE MULTITUDE OF FACTORY RECALLS. POSSIBLY RELATED, THERE HAVE BEEN NUMEROUS OCCASIONS WHERE THE PARKING SENSOR CHIMES HAVE GONE OFF WHILE THE VEHICLE WAS MOVING -OR- IN GEAR, BUT STOPPED AT A STOPLIGHT. I OFTEN LEAVE THE FEATURE DISABLED UNTIL I GET READY TO PARK. *TR

Mileage: 4,000

I WAS DRIVING TO WORK ON JUNE 9,2015 AND I USED MY TURN SIGNAL TO SWITCH LANES AND ALL OF A SUDDEN THEY WOULD NOT TURN OFF! THE TURN SIGNALS WERE FLASHING BACK AND FORTH BETWEEN LEFT AND RIGHT THE ENTIRE WAY TO WORK. I GOT TO THE PARKING LOT AND I TURNED MY JEEP GRAND CHEROKEE OFF AND I WENT INTO WORK FOR MY 16 HOUR SHIFT THINKNING THEY WOULD GO OFF BY THE TIME I WAS DONE WORKING BUT I WAS WRONG, THEY WERE STILL FLASHING WHEN I STARTED MY JEEP AGAIN! THEY BLINKED FOR ABOUT HALF MY 45 MINUTE DRIVE HOME AND THEN THEY JUST TURNED OFF. THE NEXT DAY I TOOK MY JEEP TO MY LOCAL DEALER AND SHOWED THEM THE VIDEO I TOOK WHILE I WAS SITTING IN THE PARKING LOT OF THEM FLASHING AND TOLD THEM I WANTED IT FIXED BECAUSE IT IS A SAFETY HAZARD AND I PUT MY CHILD IN THIS VEHICLE EVERYDAY AND HAVING THESE KIND OF ELECTRICAL PROBLEMS WERE UNSAFE. WELL THEY CALLED TODAY 6/18/15 AND SAID THEY CANNOT DUPLICATE THE PROBLEM SO THEY CANNOT FIX IT! EVEN THOUGH I HAVE A VIDEO AS PROOF! I AM AFRAID TO PICK UP MY JEEP. I FEEL IT IS UNSAFE FOR THE ROAD AND UNSAFE TO PUT MY CHILD IN BUT THEY COULD REALLY CARE LESS AND SAID I HAVE TO PICK IT UP. I AM NOT LOOKING FORWARD TO PICKING IT UP BECAUSE IT HAS BECOME SUCH A SAFETY HAZARD BUT MY LOCAL JEEP DEALER WILL NOT FIX IT EVEN THOUGH IT IS STILL UNDER MANUFACTURER WARRANTY. UPDATED 8/21/15*CN UPDATED 10/25/2017*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE WARNING INDICATORS ILLUMINATED AND THE BRAKES ENGAGED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. UPDATED 7/29/15*CN

Mileage: 19,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS). THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/03/15 UPDATED 12/10/15 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2014 JEEP GRAND CHEROKEE HAS BEEN AT BEAVER COUNTY DODGE CHRYSLER JEEP SINCE 5/5/2015. IT WAS TAKEN IN FOR STALLING ISSUE, ODOMETER ADDING EXCESS MILES, TOUCH SCREEN RADIO GOING BLACK, SEAT BELTS THAT DO NOT TIGHTEN AND OTHER VARIOUS RECALLS. MY JEEP HAS NOT LEFT THEIR PARKING LOT SINCE 5/8/2015 I CALLED TODAY 5/22/2015 AND IT IS STILL NOT FINISHED THEY STATED. I HAVE PAID AN ENTIRE MONTH ON MY LEASE AND I HAVE NOT DRIVEN MY VEHICLE. THE SERVICE DEPARTMENT HAS NOT MADE ONE ATTEMPT TO FIX MY JEEP AND I AM NOT SURE WHEN I WILL EVER GET IT BACK AT THIS POINT. THE DEALERSHIP AND FCA HAVE BEEN GIVING ME THE RUN AROUND SINCE AUGUST 2014 ABOUT FIXING THESE PROBLEMS THAT THEY STATE SIMPLY CANNOT BE FIXED AT THIS TIME? I HAVE BEEN HAVING THESE PROBLEMS FOR 9 MONTHS NOW AND THE DEALERSHIP AND FCA KEEP TELLING ME THAT THEY HAVE NO RESOLUTION TO MY PROBLEMS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVER PROCEEDED FROM A FROM A 4-WAY STOP TO THE POSTED SPEED LIMIT OF 55 MPH. SHORTLY AFTER GETTING UP TO SPEED, THE VEHICLE'S DASHBOARD ILLUMINATED WITH SEVERAL WARNING INDICATORS (SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE AIRBAG SYSTEM, LOW OIL PRESSURE, LOW VOLTAGE) AND LOST ALL ENGINE POWER. VEHICLE COASTED TO A STOP IN A NEARBY PARKING LOT. DRIVER WAS ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES, BUT UNSUCCESSFUL. VEHICLE HAS BEEN TOWED TO THE DEALERSHIP AWAITING SERVICE.

Mileage: 21,300

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURES, BUT STATED THAT ALL OF THE INTERIOR AND EXTERIOR LIGHTING INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIRS WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000, 14V643000, 14V391000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), (AIR BAGS, SEAT BELTS), AND (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

INFO ONLY BROUGHT VEHICLE IN FOR OIL CHANGE AND SAFETY RECALL P60/NHTSA 14V-634 WAS ALSO DONE. REPLACING ALTERNATOR TO PREVENT FAILURE, LOSS OF POWER, SHORT ....RESULTING IN VEHICLE SHUTDOWN. HAD TO TOW VEHICLE TO DEALER BECAUSE WHAT THE RECALL WAS TO PREVENT ACTUALLY HAPPENED AFTER THE RECALL REPAIR. ALTERNATOR BURNED UP EVENTUALLY CAUSING LOSS OF POWER TO VEHICLE, FORTUNATELY VEHICLE WAS PARKED AND COULD NOT BE STARTED WITHOUT CHARGING BATTERY. VEHICLE TOWED TO DEALER AND THEY AGAIN REPLACED THE ALTERNATOR. MY CONCERN IS CHRYSLER'S FIX DOES NOT FIX THE PROBLEM AS IT OCCURRED AFTER THE RECALL REPAIR WAS DONE. I WILL ASSUME THIS WAS AN ISOLATED INCIDENT AND THE DEALER ACCOMPLISHED THE REPAIR TO MY SATISFACTION. I DO WANT YOU TO HAVE THIS INFORMATION IN A DATA BASE SHOULD MORE VEHICLES CONTINUE TO FAIL IN THE SAME MODE AFTER THE RECALL REPAIR WAS MADE. *TR

Mileage: 13,694

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WA NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE BEEN TRYING TO GET THE P60 JEEP GRAND CHEROKEE RECALL (ALTERNATOR DIODE) REPAIRED SINCE EARLY NOVEMBER 2014. TWO DIFFERENT JEEP DEALERSHIPS HAVE BOTH SAID THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIRS AND NO ESTIMATE FOR WHEN PARTS MAY BECOME AVAILABLE. THERE IS NO WAITING LIST. THE DEALERSHIPS ADVISED TO JUST TRY CALLING BACK EVERY COUPLE OF MONTHS. THE FCA CUSTOMER ASSISTANCE HELPLINE PROVIDED THE SAME INFORMATION AND ADVICE. THE RECALL NOTIFIES THE DRIVER THAT "THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE." THE FCA HELPLINE ADVISED TO NOT DRIVE THE VEHICLE IF POSSIBLE. HOW CAN YOU NOT DRIVE YOUR VEHICLE FOR OVER SEVEN MONTHS? THE DEALERSHIPS ADVISE IT COULD BE SEVERAL ADDITIONAL MONTHS UNTIL PARTS ARE AVAILABLE. HOW IS THIS AN ACCEPTABLE RESPONSE TO A CLEARLY DANGEROUS SITUATION? *TR

Mileage: 7,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE NAVIGATION SYSTEM GOES BLANK MID TRIP SCREEN GOES ON AND OFF AND SWITCHES TO OTHER MEDIA. THE TRANSMISSION CLICKS FROM SWITCHING FROM PARK TO DRIVE OR REVERSE. THE TRUCK MAKES A WEIRD VIBRATION NOISE IT SOUNDS COARSE AND FEELS WEIRD AFTER 20MPH. ALL THESE PROBLEMS HAVE BEEN HAPPENING SINCE I TOOK THE JEEP OUT THE DEALERSHIP. I ALWAYS BRING IT BACK TO THE DEALER THEY SAY THEY FIX IT AND I ALWAYS BRING IT RIGHT BACK WITH THE SAME EXACT PROBLEMS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), 14V643000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM EACH REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HVAC SYSTEM NOT WORKING CORRECTLY; SYSTEM CYCLES OFF/ON RAPIDLY AND UNABLE TO MAINTAIN DESIRE INTERNAL TEMPERATURE OF JEEP. HAS BEEN TAKEN TO JEEP DEALER TWICE IN 3 WEEKS WITHOUT HAVING SITUATION FIXED. JEEP SERVICE MANAGER STATES "WE KNOW OF ISSUE, HAVE NO REPAIR AT THIS TIME, BUT NOT CONSIDERED AN OFFICIAL PROBLEM BY CHRYSLER AT THIS TIME". I AM LEFT WITH A BRAND NEW JEEP THAT HAS A MALFUNCTIONING A/C AND HEATER WHICH CAN'T BE REPAIRED AND WILL NOT BE REPLACED BY DEALER. I AM IN A VERY DIFFICULT POSITION, PLEASE HELP. *TR

Mileage: 13,000

TL* THE CONTACT OWNS 2014 GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB SENSOR FAILED. THE KEYS CAME EQUIPPED WITH A SENSOR TO PREVENT THE VEHICLE FROM LOCKING IN THE EVENT THAT THE KEYS WERE LEFT IN THE VEHICLE AND TO ALERT THE DRIVER. THE CONTACT EXITED THE VEHICLE WITH THE KEYS STILL INSIDE WHEN THE DOORS INDEPENDENTLY LOCKED, TRAPPING HER PET INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,079. UPDATED 6/8/15*CN UPDATED 06/17/15.*JB

Mileage: 4,079

DROVE ONE BLOCK FROM HOME AND THE BATTERY VOLTAGE SPIKED TO 17V. WARNING SOUNDS AND MESSAGES POSTED ON THE ODOMETER. PARKING ASSIST OFF; ACC UNAVAILABLE-SERVICE REQUIRED; WIPERS ACTIVATED EVEN THOUGH TURNED OFF; TRANSMISSION LOCKED IN D; RADIO SCREEN BLACKED OUT/CAME BACK ON; MESSAGE READ TO STOP, PRESS THE BRAKE, TURN ENGINE OFF THEN PLACE IN PARK. RED BATTERY ICON, ANTI SKID ICON, ENGINE ICON LIT ON ODOMETER PLUS WARNING SOUNDS NON STOP. TOOK DIRECTLY TO THE DEALER WHERE THE TECH TRIED TO GET A READING ON ALL OF THE TROUBLE ICONS. NOTHING WAS POSTING ON THEIR EQUIPMENT. IT WAS DECIDED THE VEHICLE MAY NEED THE ALTERNATOR REPLACED. WAS TOLD TO CONTINUE DRIVING AND IF THIS HAPPENS AGAIN TO TURN THE ENGINE OFF AND RESTART THE VEHICLE AND KEEP DRIVING. *TR

Mileage: 10,225

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SUN VISOR WIRING P36/ NHTSA 14V-391 DEALER HAS FAIL TO PROVIDE NEW PART AND FIX THE PROBLEM. THEY CLAIM THAT THE PART IS OUT OF STOCK. DEALER: ALBERIC AUTO, SAN JUAN PR *TR

IT APPEAR DEF SYSTEM AND CAT CONVERTER NOT PROPERLY DESIGNED VEHICLE IN 3 TIMES FOR SAME FAILURE CODE P20EE ALL ISSUES RELATE TO EMISSIONS AND SENSORS THERE'S A PUMP AND A SCREEN OR TWO BUT CLOGS CRYSTALLIZATION ARE WHAT CASES VEHICLE TO INITIATE A COUNTDOWN TIMER TIL ENGINE STOPS MY VEHICLE IN FOR REPAIR NOW THIS IS ISSUE FOR DIESEL VEHICLES ONLY I AM ALSO ON JEEP WEBSITE OR MORE SO FORUMS EVERYONE SEEMS TO HAVE THIS PROBLEM. *TR

Mileage: 4,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED 2ND NOTICE OF RECALL FOR SUN VISOR WIRING -P36/NHTSA 14V-391 CONTACTED THE JEEP DEALERSHIP 3 TIMES AND EACH TIME THEY STATED I'M ON "THE LIST" TO BE CALLED WHEN THE PARTS COME IN. ACCORDING TO MY LAST CONVERSATION WITH THEM, THEY STATED "THERE IS NO LIST"! WHY AM I GETTING TWO DIFFERENT STORIES AND WHY AM I WASTING MY TIME? DEALERSHIP DOES NOT KNOW HOW TO TREAT THEIR CUSTOMERS OR ARE NOT CORRECTLY INFORMED AS TO THE GUIDELINES OF HOW TO PROCESS RECALLS. I'M BEGINNING TO RETHINK MY NEXT PURCHASE! *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ENTIRE STEREO SCREEN ALL OF THE SUDDEN "BLACKED OUT" NOT ALLOWING ANY CONTROLS TO WORK. EVERY 20 SECONDS THE BLACKED OUT SCREEN GOES BLUE WITH A MESSAGE TO "PLEASE INSERT UPDATE USB". THE BILL LUKE DEALERSHIP STATES THAT THIS IS NOT COVERED UNDER THE WARRANTY AND NO RECALLS ON THIS. HOWEVER, STATES THIS PROBLEM IS COMMON REQUIRING THE ENTIRE HEAD/STEREO UNIT TO BE REPLACED. RECALL #P6/NHTSA 14V-634 STATES THAT DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING THAT THE ESC (ELECTRONIC STABILITY CONTROL) OR ECM (ELECTRONIC CONTROL MODULE) CAN BE DISABLED. EVEN THOUGH THERE ARE NOT OTHER ISSUES WITH THIS JEEP AT THIS TIME, WHO IS TO SAY THAT THIS RECALL IS NOT AFFECTING THE STEREO/HEAD UNIT? IT IS A POSSIBILITY. I SHOULD NOT HAVE TO PAY TO REPLACE A STEREO/HEAD UNIT IN A NEW 2014 VEHICLE THAT STOPPED WORKING BY A DEFECT THAT IS NO FAULT OF MINE. *TR

Mileage: 39,947

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE 5 RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/10/15*LJ UPDATED 11/5/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 9/26/2017*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE PURCHASING THIS VEHICLE IN APRIL OF 2013 THERE HAVE BEEN SIX SAFETY RELATED RECALLS ON THE VEHICLE. THE FIRST TWO WERE QUICKLY FIXED. SINCE THEN, AND OVER THE LAST YEAR WE HAD ACCUMULATED AN ADDITIONAL FOUR RECALLS. EACH COMES WITH A WARNING FROM CHRYSLER THAT THIS IS AN "IMPORTANT SAFETY RECALL NOTICE." THE RECALLS ARE AS FOLLOWS; SUN VISOR WIRING OCCUPANT RESTRAINT CONTROL MODULE BRAKE BOOSTER ALTERNATOR WE HAVE MADE AT LEAST FOUR TRIPS INTO AUTO NATION CHRYSLER DODGE JEEP IN AT 120 116TH AVE NE BELLEVUE, WA 98004 TO TRY AND GET THESE ITEMS FIXED. EACH TIME WE ARE TOLD THE PARTS ARE NOT AVAILABLE AND THEY HAVE NO ESTIMATE AS TO WHEN THE PARTS MAY BE AVAILABLE. THEY HAVE BEEN PRETTY DISMISSIVE AND DO NOT SEEM TO GIVE THE IMPRESSION THAT THEY UNDERSTAND THIS IS THEIR RESPONSIBILITY TO CORRECT. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY IN HIS FACE. THE VEHICLE BURNED OIL CONTINUOUSLY AND THERE WAS BLUE FUMES COMING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE HORN SOUNDED AND THE HOOD LATCH FAILED. THE DEALER REPAIRED THE VEHICLE. THE BRAKE MASTER CYLINDER PROTECTIVE PLATE WAS REPAIRED UNDER NHTSA CAMPAIGN NOTIFICATION P67. THE FUEL DOOR MECHANISM WAS FRACTURED AND THE DEALER REPAIRED THE VEHICLE. THE DIP STICK WAS NOT REPLACED. A GRINDER WAS MARKED FOR A NEW FACTORY DIP STICK. THE CONTACT ALSO STATED THAT THE DEALER PLACED TOO MUCH OIL IN THE VEHICLE. WHEN THE VEHICLE WAS NEW WITH LESS THAN 200 MILES, THE INSTRUMENT CLUSTER FAILED AND THE CONTACT COULD NOT SEE HOW FAST THE VEHICLE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED A SHORT CIRCUIT IN THE SUN VISOR WIRING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE LOCKS UNLOCKED ON THEIR OWN. WHEN THE BUTTON WAS PUSHED ON THE KEY FOB TO OPEN THE REAR TAILGATE, IT WOULD NOT RESPOND. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,351.

Mileage: 11,351

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS, SEAT BELTS), 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN UPDATED 06/24/2015 *JS

I RECEIVED A RECALL NOTICE # P60/NHTSA 14V-634 REGARDING THE ALTERNATOR DIODE, WHICH STATES THAT A FAILURE COULD RESULT IN VEHICLE SHUTDOWN/AND OR UNDERHOOD ELECTRICAL FIRE, CALLS TO CAR DEALER & CHRYSLER GROUP RECALL ASSISTANCE CENTER TODAY, BOTH STATE, PARTS NOT YET AVAILABLE, NO INFORMATION AS TO WHEN PARTS WILL BE AVAILABLE, BUT KEEP DRIVING & PAYING FOR THE CAR THIS IS NOT AN ACCEPTABLE RESPONSE, CHRYSLER NEEDS TO FIX THE PROBLEM OR REPURCHASE THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

Mileage: 800

THERE ARE 3 RECALLS ON OUR VEHICLE, THE 1ST ONE 5/14, WE CALLED OUR DEALER TO HAVE FIXED, THEY SAID THEY DIDN'T HAVE PARTS, STILL DOESN'T HAVE THEM 9 MONTHS LATER, ANOTHER ONE 8/14 FOR A SUN VISOR LAMP WIRING, AND ANOTHER ONE FOR AN OCCUPANT RESTRAINT CONTROL MODULE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 3/12/15*CN UPDATED 03/26/15*JB

Mileage: 1,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THIS VEHICLE NEW. JEEP/CHRYSLER HAS BEEN UNABLE TO FIX THE PROBLEM ALONG WITH MANY OTHER MAJOR ELECTRICAL SYSTEM FAILURES AND GLITCHES. THE STEERING WHEEL CONTROLS WILL BECOME IN OPERABLE AND THE STEERING WHEEL HEATER WILL CONTINUE TO HEAT UP UNTIL IT IS SO HOT I AM UNABLE TO HOLD THE STEERING WHEEL. THE ONLY SOLUTION IS TO SHUT THE VEHICLE DOWN LOCK UP AND LET IT SIT FOR A COUPLE HOURS. LAST EVENING WHEN THIS ISSUE OCCURRED I DECIDED TO DRIVE HOME, AND GRAB MY LASER THERMOMETER. UPON TURNING ON THE STEERING WHEEL HEATER IT QUICKLY HEATED UP TO 125 DEGREES. THEN 142 DEGREES, THEN 150... THE MAXIMUM TEMPERATURE READING WAS 169 DEGREES AT WHICH POINT I SHUT THE VEHICLE DOWN. THE AMERICAN BURN ASSOCIATIONS STATES THAT 3RD DEGREE BURNS WILL OCCUR TO HUMAN SKIN WITH 5 SECONDS OF EXPOSURE AT 140 DEGREES, 2 SECONDS AT 148 DEGREES AND 1 SECOND AT 158 DEGREES. I HAVE HAD THE VEHICLE SERVICED MULTIPLE TIMES FOR THIS ISSUE WITH NO REPAIRS BEING CONDUCTED BECAUSE THEY WERE UNABLE TO REPRODUCE THE ISSUE NOR FIND AN ERROR CODE. JEEPS TYPICAL "FIX" FOR ANY ELECTRICAL ISSUE IS TO "FLASH" THE UCONNECT SYSTEM WHICH TO DATE HAS NOT RESOLVED A SINGLE ISSUE. I HAVE REQUESTED ON TWO DIFFERENT OCCASIONS THAT JEEP REPLACE THE VEHICLE DUE TO CHRONIC MAJOR ELECTRICAL SYSTEM FAILURES. JEEP CONSISTENTLY STATES THAT THERE IS NOTHING WRONG WITH MY VEHICLE. TO DATE THEY HAVE REPLACED NEARLY EVERY MODULE AND THE ENTIRE UCONNECT SYSTEM (WHICH CONTROLS EVERY ASPECT OF THE VEHICLE INCLUDING EVERY SAFETY SYSTEM) WITH NO SUCCESS. AT THIS POINT, I HAVE EXPERIENCED SO MANY DIFFERENT ELECTRICAL ISSUES WITH THE AIRBAGS AND OTHER MAJOR SAFETY SYSTEMS THAT I HAVE NO IDEA IF THEY WILL ACTUALLY WORK AS INTENDED. I WILL ADD THAT I HAVE NOT EXPERIENCED A SINGLE MECHANICAL ISSUE WITH THIS VEHICLE. *TR

Mileage: 46,000

THE AUDIO WENT OUT. *JS

Mileage: 900

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL LIGHTS FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LIGHTS KEEP FLASHING INTERMITTENTLY AND BLIND SPOT MONITORING SYSTEM WORKS INTERMITTENTLY. THESE ARE SAFETY HAZARDS. *TR

Mileage: 8,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT ONLY A LIMITED AMOUNT OF PARTS WERE AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS, SEAT BELTS), NHTSA CAMPAIGN ID NUMBER: 14634000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/02/15*LJ UPDATED 02/19/15*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/28/15*CN UPDATED 9/8/2017*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN SHIFTING INTO DRIVE OR REVERSE OR PARK IT IS DIFFICULT TO KNOW YOU ARE IN THE RIGHT GEAR. ON MULTIPLE OCCASIONS I SHIFT FROM DRIVE INTO PARK AND THE CAR DID NOT GO INTO PARK. WHEN I STEPPED OUT THE CAR WAS ROLLING DOWN HILL AND ALMOST RAN OVER MY FOOT. THIS ELECTRONIC GEAR SHIFTER IS TERRIBLE IT IS DIFFICULT TO GO INTO AND OUT OF GEARS SAFELY. THIS IS JUST A POOR DESIGN AND UNSAFE. *TR

Mileage: 21,500

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SUN VISOR WIRING. *TGW THE CONSUMER WAS UNHAPPY WITH THE AMOUNT OF TIME, IT WILL TAKE TO PERFORM THE RECALL. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED FAILURE.

TL* THE CONTACT OWNS A 2014 GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SUN VISOR WARNING RECALL IN THE MAIL ON MY 2014 JEEP GRAND CHEROKEE IN SEPTEMBER (RECALL P36 / NHTSA 14V-391). THE RECALL ADVISED THAT I SHOULD CONTACT THE DEALER AFTER SEPTEMBER 15 2014. I CALLED FULLERTON JEEP IN NJ ON FRIDAY OCTOBER 3. I WAS TOLD THAT THEY WOULD ORDER THE PART AND CALL ME WITHIN THREE WEEKS WHEN IT ARRIVED. I CALLED TO FOLLOW-UP 3 WEEKS LATER ON FRIDAY OCT 24. I WAS TOLD THE PART WAS NOT IN AND THEY COULD NOT ADVISE ON WHEN IT WOULD ARRIVE. I WAS TOLD THEY WOULD CALL ME WHEN IT ARRIVED. IT IS NOW THURS NOV 13 AND I HAVE NOT HEARD FROM THE DEALER. IT IS INCREDIBLY CONCERNING TO RECEIVE A NOTIFICATION IN THE MAIL IN SEPTEMBER AND 9 WEEKS LATER BE UNABLE TO HAVE IT REPAIRED. THIS SEEMS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED FOR BOTH RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/22/15. *JB STATUS UPDATED 03/25/15. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I REALLY NEED YOUR HELP. IN APRIL OF 2014 I BOUGHT A BRAND NEW JEEP GRAND CHEROKEE SUMMIT EDITION FOR $60,000. I WAS THRILLED TO HAVE FINALLY OWNED MY DREAM CAR SINCE 1997! I STARTED HAVING ISSUES WITH THE CAR IN AUGUST... AND WHEN I SAY ISSUES, I DON'T MEAN THE RADIO BLITZING OUT. THE CAR TURNED OFF IN THE MIDDLE OF A 4 WAY INTERSECTION AND WOULDN'T RESTART FOR 3-4 ATTEMPTS!!!! TERRIFIED I TOOK IT TO THE DEALERSHIP WHO SAID IT REGISTERED SOME CHECK ENGINE LIGHT CODES BUT THEY COULDN'T FIND WHY IT DID THAT. THEY TURNED THE LIGHT OFF AND HAD ME PICK THE CAR UP. AFTER REPEATING THE SAME THING, ABOUT 8-10 MORE TIMES THE CAR JUST SHUTTING OFF AND GOING BACK INTO THE SHOP A SECOND AND THIRD TIME THEY NOW SAID OH WE FIGURED OUT WHAT THE PROBLEM WAS AND ITS FIXED. I WAS THRILLED FOR THIS TO BE OVER! A COUPLE WEEKS LATER I WAS DRIVING ON THE FREEWAY GOING 65 MPH WITH NO CARS AROUND ME OR INSIGHT. ALL OF THE SUDDEN THE CAR DASHBOARD SAID BRAKE!!! AND THE CAR APPLIED THE ABS BRAKES AND ABRUPTLY SLOWED THE CAR DOWN TO 40 MPH!!!! I WAS SO SCARED AT THAT POINT, TO TOP IT OFF THE CAR AGAIN SHUT OFF AND THE CHECK ENGINE LIGHT BACK ON. I TOOK THE CAR TO THE DEALERSHIP FOR THE 4TH TIME WHERE THEY NOW HAVE PUT ME IN A RENTAL FOR 40 DAYS. THIS TIME I WAS TOLD MY CAR REGISTERED 57 CODES BUT THEY WERE NOT ABLE TO FIX OR DIAGNOSE THE PROBLEM. I EXPRESSED MY CONCERN WHEN I WAS ASKED TO PICK THE CAR UP. I DON'T FEEL SAFE IN THAT CAR AND I HAVE LOST FAITH IN THAT VEHICLE. I ASKED THAT THEY BUY THE CAR BACK SINCE IT LEGALLY FALLS UNDER THE LEMON LAW AND THEY REFUSED. THEY LEFT ME NO CHOICE BUT TO HIRE A LEMON LAW ATTORNEY. I NOW HAVE LOST FAITH IN JEEP/CHRYSLER FOR THE WAY THEY ARE HANDLING THIS. THEY WOULD RATHER PUT MYSELF AND OTHERS IN HARMS WAY THAN TO DO THE RIGHT THING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 5,000

AT WHAT POINT DOES SOMEONE STEP IN AND SAY ENOUGH IS ENOUGH. IN 1 1/2 YEARS MY VEHICLE HAS BEEN IN 12 TIMES. BESIDES THE 7 RECALLS, THERE HAS ALSO BEEN ISSUES WITH THE GAS COVER BROKE, LEATHER SEAT ISSUES, POWER STEERING, SHOCKS, BRAKE BOOT AND REAR CAMERA. IF THAT ISN'T BAD ENOUGH, MANY TIMES THEY ISSUE A RECALL AND DON'T EVEN HAVE THE PARTS AVAILABLE. THE LEMON LAWS ARE SO DEALER AND MANUFACTURE FRIENDLY THAT IT IS VERY DIFFICULT TO QUALIFY. EACH TIME I GO TO THE DEALER IT IS 120 MILES ROUND TRIP. SOMEONE NEEDS TO STEP IN AND REIMBURSE THE CONSUMERS FOR THIS EXPENSIVE MISTAKE THAT JEEP MADE IN MANUFACTURING THESE VEHICLES WHICH HAS BEEN PASSED ON TO THE CONSUMER WHO THOUGHT WE WERE GETTING A RELIABLE PRODUCT. *TR

Mileage: 1,200

I TOOK MY CAR IN BY APPOINTMENT TODAY AT 7:30AM TODAY (10/27) TO HELFMAN RIVER OAKS CHRYSLER, DODGE, JEEP, 4807 KIRBY DRIVE, HOUSTON,TX. I TOOK IT IN FOR RECALL P36, SUN VISOR WIRING. THE RECALL LETTER SAYS THE REPAIR CAN BE DONE IN 1.6 HOURS. HOWEVER THE SERVICE ADVISOR TELLS ME AT 7:30AM THAT THE CAR WILL NOT BE READY FOR 2 DAYS. I ASK TO MAKE AN APPOINTMENT FOR A LATER DAY, WHEN THE RECALL CAN BE DONE WITHIN 1 DAY. HE TELLS ME THE RECALL WILL REQUIRE 2 DAYS NO MATTER WHEN I BRING IT IN , AND I CAN'T MAKE AN APPOINTMENT TO HAVE THE RECALL DONE IN ONE DAY. THIS PRACTICE WILL SIMPLY ENCOURAGE PEOPLE TO NOT DO THE RECALL SERVICE. THIS IS A DANGEROUS PRACTICE. WHAT GOOD IS A RECALL LETTER, IF THE DEALER WILL ALWAYS REQUIRE 2 DAYS TO DO THE RECALL SERVICE- EVEN THOUGH THE RECALL LETTER STATES IT SHOULD TAKE 1.6 HOURS, AND THE OWNER IS WILLING TO MAKE AN APPOINTMENT IN THE FUTURE FOR THE RECALL SERVICE. THIS IS EFFECTIVELY DISCOURAGING OWNERS FROM DOING THE SAFETY RECALL. *TR

Mileage: 15,000

ATTEMPTED TO HAVE JEEP/CHRYSLER RECALL P14 (BRAKE BOOSTER) AND P36 (SUNVISOR WIRING) COMPLETED. FAIR OAKS CHANTILLY JEEP CHRYSLER INSPECTED THE VEHICLE BUT STATED THERE WAS A NATION-WIDE SHORTAGE OF PARTS AND THE BRAKE RECALL COULD NOT BE COMPLETED FOR 2-3 MONTHS. AFTER TALKING TO THE CHRYSLER CUSTOMER ASSISTANCE HOTLINE, I WAS ADVISED CHRYSLER DOES NOT HAVE SUFFICIENT PARTS IN STOCK TO HANDLE ALL OF THE BRAKE BOOSTER RECALLS. WHEN ASKED FOR ADDITIONAL DETAILS I WAS TOLD THE REASON BEHIND THE PARTS SHORTAGE WAS "CONFIDENTIAL." I WAS FURTHER ADVISED TO "DRIVE SLOW" AND "AVOID USING THE CAR AS MUCH AS POSSIBLE." THEY CONFIRMED THE WAIT TIME FOR REPLACEMENT PARTS TO "ADDRESS THIS IMPORTANT SAFETY ISSUES" WAS 2-3 MONTHS. *TR

Mileage: 7,931

I HAVE RECEIVED A SAFETY RECALL NOTICE REGARDING THE SUN VISOR WIRING, #P36 NHTSA 14V-391. I CONTACTED MY DEALER WHERE I PURCHASED THE VEHICLE. AS PER THE SAFETY RECALL INSTRUCTIONS LISTED BESIDE "WHAT YOU MUST DO TO ENSURE YOUR SAFETY", I CALLED THE DEALER TO SCHEDULE A SERVICE APPOINTMENT AND ASKED THE DEALER TO HOLD OR ORDER THE PARTS FOR MY VEHICLE BEFORE MY APPOINTMENT. THE DEALER DID NOT SCHEDULE AN APPOINTMENT AND SAID THAT THEY DIDN'T HAVE THE PARTS. I WAS INFORMED THAT I WOULD BE PUT ON A LIST AND WOULD BE CALLED WHEN I'M NEXT. I WAS TOLD THAT CHRYSLER IS ONLY SENDING THE DEALER TWO REPLACEMENT PARTS PER WEEK AS IT IS A RESTRICTED PART. I EXPLAINED WHAT THE RECALL NOTICE SAID THEY WERE TO DO AND HE SAID THIS IS HOW CHRYSLER IS DOING THIS. I'M UPSET THAT I RECEIVE A SAFETY RECALL ABOUT A POSSIBLE ELECTRICAL FIRE AND CHRYSLER FEELS IT ISN'T IMPORTANT ENOUGH TO QUICKLY REPAIR IT. I FEEL THEY SHOULD ORDER THE PART AND SCHEDULE MY APPOINTMENT JUST AS STATED IN THE RECALL NOTICE. I WOULD APPRECIATE YOUR INVESTIGATING THIS AND LETTING ME KNOW THE OUTCOME. THANK YOU SO MUCH FOR YOUR ASSISTANCE. *TR

IN MAY I RECEIVED THE RECALL NOTICE FOR THE BRAKE BOOSTER (P14 NHTSA 14V-154) AND HAVE CALLED MY LOCAL DEALER SEVERAL TIMES SINCE THEN TO SCHEDULE THE REPLACEMENT. HOWEVER, THE DEALER SAYS THEY DO NOT HAVE THE PART AND ARE EXPECTING THE PART TO ARRIVE ANY DAY. IN SEPTEMBER, I RECEIVED THE SUN VISOR WIRING RECALL NOTICE (P36 NHTSA 14V-391) AND HAVE CALLED THE LOCAL JEEP DEALER REGARDING SCHEDULING THIS REPLACEMENT ALSO. THE DEALER REPORTS THAT THEY DO NOT HAVE THE PARTS FOR THIS EITHER AND DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR THE DEALER TO RESOLVE THE DEFECTS, AND I FEEL MY SAFETY IS AT RISK. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM: WIRING). THE CONTACT NOTIFIED THE DEALER ONCE IN PERSON AND THREE TIMES OVER THE PHONE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER FURTHER STATED THAT THEY WERE WAITING ON THE MANUFACTURER TO SUPPLY THEM WITH PARTS TO REPAIR THE VEHICLES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN GETTING OUT OF THE VEHICLE I LOCK THE DOOR FROM THE INSIDE , WHEN WALKING AWAY THE CAR WILL UNLOCK. *TR

RECALL P/14/NHTSA 14V-154 - BRAKE BOOSTER, CALLED IMMEDIATELY AFTER RECEIVING NOTIFICATION (06/05/2014). TOLD PARTS NOT AVAILABLE, ONLY RECEIVING ABOUT 5 PER WEEK. PLACED ON LIST. AS OF 09/11/2014, STILL ON LIST AS PARTS NOT AVAILABLE IN SUFFICIENT QUANTITIES. *TR RECALL P36/NHTSA 14V-391 - SUN VISOR WIRING, SAME AS OTHER RECALL, PARTS NOT AVAILABLE. WHY ARE RECALLS ISSUED IF THERE ARE NO PARTS AVAILABLE? JEEP IS PUTTING OWNERS AT RISK BY NOT HAVING PARTS AVAILABLE. *TR

Mileage: 24,650

I HAD DRIVEN APPROXIMATELY 520 MILES ENROUTE TO MY VACATION HOME AND WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AND SEATBELTS WERE IN USE BY BOTH MYSELF AND PASSENGER. SUDDENLY AND AT THE SAME TIME THE SEATBELT AND AIRBAG WARNING LIGHTS CAME ON AND WITHIN A FEW SECONDS THE CRUISE CONTROL DISENGAGED AND THE MESSAGE "ACC/FCW UNAVAILABLE SERVICE REQUIRED" POPPED UP ON THE DASHBOARD. FOR THE DURATION OF MY VACATION THE VEHICLE WAS OPERATIONAL HOWEVER I HAD NO CRUISE CONTROL. CONTACTED TWO JEEP DEALERS IN THE AREA AND THEY WERE TOO BOOKED UP TO SERVICE MY VEHICLE. UPON MY RETURN HOME I TOOK IT IN TO MY JEEP DEALER. HERE IS THE EXACT QUOTE FROM THEIR SERVICE INVOICE AS TO WHAT WAS DISCOVERED: "FOUND MANY MODULES WITH LOSS OF COMMUNICATIONS WITH THE ORC MODULE (AIRBAG MODULE) WITH CODES IN THEM. FOUND ORC TO HAVE AN INTERNAL FAULT, REPLACED AND SET UP ORC MODULE". *TR

Mileage: 21,600

I HAVE A 2014 JEEP GRAND CHEROKEE SRT. I WAS AT A STOP LIGHT IN THE TURN LEFT LANE. ONCE THE LIGHT CHANGED GREEN I PRESSED ACCELERATOR AND WHILE TURNING ALL POWER CUT OUT ON THE VEHICLE. WHILE IN TRAFFIC I COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AFTER I CAN TO A FULL STOP POWER APPEARED TO COME BACK ON AND I PUSHED THE START BUTTON WITH FOOT ON BRAKE. SECOND EVENT HAPPENED 9/10/14 AGAIN I WAS IN THE LEFT HAND TURN LANE (DIFFERENT STREET) AND WHEN LIGHT CHANGED I PRESSED ACCELERATOR AND WHILE STARTING THE TURN ALL POWER INSTANTLY WENT OUT RENDERING THE VEHICLE TOTALLY DISABLED IN TRAFFIC. ONCE I GOT IT INTO A SAFE SPOT I CALLED AND TRIED TO HAVE IT JUMP STARTED. THIS DID NOT WORK AT ALL. TOTAL POWER FAILURE NO RESPONSE AND HAD TO BE TOWED TO DEALER. VERY DANGEROUS SITUATIONS. *TR

Mileage: 10,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED TWICE, HE ENCOUNTERED A SERIOUS PROBLEM. WHEN HE ATTEMPTED TO MAKE A TURN, THE VEHICLE ALMOST STALLED. HE TRIED PUMPING THE ACCELERATOR, BUT THE VEHICLE WOULD ONLY MOVE AT A CRAWL. THE SECOND INCIDENT OCCURRED ON JULY 31, 2014, THE CONSUMER WAS ATTEMPTING TO MAKE A TURN, WHEN THE VEHICLE ALMOST STALLED. THE CONSUMER WAS INFORMED THERE WERE SOME WIRES THAT RUBBED AGAINST SOMETHING THAT CAUSED THE ENGINE TO STALL. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) ALONG WITH 14V391000 (ELECTRICAL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE HAD THIS SUV FOR ALMOST ONE YEAR. ON MULTIPLY INSTANCES I HAVE THOUGHT TO HAVE PUT THIS TRUCK IN PARK, BUT IT HAS EITHER GONE INTO NEUTRAL OR REVERSE. IT COMES WITH AN ELECTRONIC SHIFTER. BECAUSE IT IS ELECTRONIC IT HAS THE SAME POSITION IN ANY AND ALL OF THE FOUR DESIRED GEARS. FURTHER COMPLICATING THE PROCESS OF MAKING SURE THE TRUCK IS IN THE DESIRED GEAR IS THAT THE ONLY WAY TO TELL WHAT GEAR YOU ARE IN IS BY AN ILLUMINATED SHIFTER WITH LETTERS P R N D/S ... WHEN IT VERY SUNNY OR YOU HAVE THE SUNROOF SHADE OPEN IT IS EVEN MORE DIFFICULT. HAVING THE SUNROOF OPEN ON A SUNNY DAY(DIFFERENT THAN JUST THE SHADE OPEN) IT IS ALMOST IMPOSSIBLE!! I BELIEVE SOMETHING TRAGIC WILL OCCUR EVENTUALLY IF THIS NOT CORRECTED. IT WONT WITH ME BECAUSE I AM VERY AWARE OF THE SITUATION. BUT SOMEONE SOMEWHERE WILL NOT BE AS AWARE OF IT AS I AM! I HAVE THE SAME TRUCK IN 2009 AND IT DOES NOT OPERATE IN THAT METHOD. I DO NOT KNOW HOW MANY OTHER VEHICLES OPERATE MANNER BUT I WILL NOT BE BUYING ANOTHER ONE AND THOUGHT OTHERS DESERVED THIS INFORMATION. *TR

Mileage: 200

?APPROXIMATELY TWENTY NINE (29) DAYS AFTER PURCHASING THE VEHICLE I BEGAN TO HAVE TROUBLE WITH THE 911 BUTTON ON THE REARVIEW MIRROR FLASHING RED WHICH WOULD LEAD TO A MESSAGE ON THE NAVIGATION SCREEN WHICH READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE VEHICLE HAS BEEN RETURNED TO THE DEALER FOR SERVICE ON 12/21/13, 5/17/14, 7/21/14 AND 7/29/14 FOR THIS 911 BUTTON ISSUE ON 5/17/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR THE SAME PROBLEM OF THE 911 BUTTON FLASHING AND THE MESSAGE ON THE NAVIGATION SCREEN READING ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER.? ON 7/21/14 SAID VEHICLE WAS AGAIN BROUGHT TO THE CROWLEY SERVICE DEPT. FOR A MULTITUDE OF ISSUES: ?AGAIN THE 911 LIGHT ON THE REARVIEW MIRROR WAS FLASHING AND THE NAVIGATION SCREEN READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE AIRBAG LIGHT ON THE DASHBOARD WAS ILLUMINATED: ?THE SEATBELT INDICATORS FOR BOTH DRIVER AND PASSENGER WERE LIT UP AND WOULD NOT STOP ?DINGING? REGARDLESS OF PROPER USE OR THERE NOT BEING A PASSENGER IN THE SEAT ?THE RPMS WOULD SUDDENLY SKYROCKET AND THE VEHICLE WOULD MAKE A ?VROOM? NOISE WHILE THE DIGITAL SCREEN READ ?SERVICE SHIFTER?: ?THE AIR CONDITIONING SYSTEM WAS BLOWING WARM AIR. ON 7/29/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR A COMPLETELY NON-FUNCTIONAL A/C SYSTEM. ON 7/31/14, AFTER HAVING THE VEHICLE BACK FROM THE CROWLEY SERVICE DEPT FOR LESS THAN 24 HOURS, I ATTEMPTED TO ANSWER A PHONE CALL USING THE BLUETOOTH SOFTWARE IN SAID JEEP. THE IN DASH PHONE DISPLAYED ON THE NAVIGATION SCREEN NO LONGER RINGS TO NOTIFY THE DRIVER OF AN INCOMING CALL. ATTEMPTS TO SELECT THE GREEN BUTTON TO ANSWER THE CALLS LEAD TO A TRANSFER OF AUDIO FROM BLUETOOTH TO THE HANDHELD DEVICE, (ILLEGAL TO USE WHILE DRIVING IN CT), AND THE CALL IS TERMINATED. *TR

Mileage: 3,450

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASED 2014 JEEP GRAND CHEROKEE OVERLAND ON JANUARY 1, 2014. ENGINE MALFUNCTION INDICATOR LIGHT ("MIL") ENGAGED ON MULTIPLE OCCASIONS IN 1ST 6 MONTHS OF LEASE. CODES ARE P035 KNOCK SENSOR (3 TIMES- 4/4/14, 4/11/14, 5/2/14) CODE P0520 OIL SENSOR (5/19/14) AND CAR HAS BEEN AT DEALERSHIP SINCE 8/26 FOR NEW UNIDENTIFIED ISSUE ALSO RELATED TO MIL. CAR IS ALSO SUBJECT TO MOST RECENT SAFETY RECALL (VANITY LIGHT/FIRE). CAR IS UNSUITABLE FOR DRIVING WITH SMALL CHILDREN. CONCERNED THAT MULTIPLE RELATED ISSUES ARE PART OF A LARGER SAFETY ISSUE. *TR

Mileage: 1,991

I HAVE BEEN LEASING A 2014 JEEP GRAND CHEROKEE FOR ROUGHLY TEN MONTHS. THROUGHOUT THAT TIME, I HAVE BEEN NOTIFIED AT LEAST THREE TIMES OF ACTIVE SAFETY RECALL NOTICES FOR MY VEHICLE. MY VEHICLE SHOWS COMPUTER MODULES BROKEN WHICH AS A RESULT HAS DISABLED MY AIR BAGS. IN ADDITION, MY VEHICLE HAS A SAFETY RECALL FOR A BRAKE BOOSTER AND NOW AN INOPERATIVE VANITY LAMP WHICH MAY CAUSE A FIRE. MY VEHICLE IS ENTIRELY AND COMPLETELY UNSAFE TO DRIVE AND CHRYSLER JEEP IS NOT TAKING THE APPROPRIATE IMMEDIATE ACTION TO RECTIFY THIS EVENT. I AM BEING FORCED TO DRIVE A VEHICLE WITH POSSIBLY DETERIORATED BRAKES, AND DISABLED AIR BAGS. *TR

Mileage: 12,000

MESSAGE ON NAV SCREEN SAYS "VEHICLE PHONE REQUIRES SERVICE" DEALER DOES NOT UNDERSTAND THE PROBLEM AND CANNOT REPAIR. IMAGE ON REAR VIEW CAMERA FLICKERS (DEALER CANNOT UNDERSTAND). *TR

Mileage: 24,056

THIS IS THE SECOND TIME WHERE WE HAVE COMPLETE LOSS OF POWER, STEERING, BRAKES ETC AFFECTED AND IS A SERIOUS SAFETY DEFECT. BOTH INCIDENTS REPORTED TO THE NHTSA SITE AND BOTH INCIDENTS OCCURRED AFTER APPROXIMATELY 90 MILES OR 1.5 HOURS OF TRAVEL. THIS IS A SERIOUS SAFETY DEFECT AND OWNERS NEED TO BE NOTIFIED AND A RECALL REMEDY INITIATED. *TR

Mileage: 2,100

OUR VEHICLE COMPLETELY LOST ALL POWER WHILE TRAVELING IN HEAVY TRAFFIC IN THE LEFT HAND LANE OF A MAJOR FOUR LANE HIGHWAY AT ~75 MILES PER HOUR PUTTING US IN A VERY DANGEROUS SITUATION DUE TO THE DIFFICULTY MANEUVERING (LOSS OF STEERING AND BRAKES) THE VEHICLE ACROSS THREE LANES TO THE RIGHT SIDE EMERGENCY LANE. SEVERAL DIFFERENT TOW TRUCKS HAD TO BE CALLED CAUSING US TO BE LEFT SITTING FOR HOURS ON A HAZARDOUS INTERSTATE. THE VEHICLE WAS NEVER ABLE TO BE RESTARTED UNTIL IT HAD BEEN AT THE DEALERSHIP SEVERAL HOURS. THE CONSUMER EXPERIENCED AN IDENTICAL FAILURE ON AUGUST 16,2014 UPDATED 09/10/14

Mileage: 1,461

1) DRIVING ~ 45 MPH. 2) PARKING/CRASH DETECTION SENSOR ON THE FRONT DRIVER SIDE MAKES AUDIBLE NOISE FOR 2 SECONDS, THEN NOISE CEASES - THIS PARKING/CRASH DETECTION ISSUE WAS REPORTED TO THE DEALERSHIP 3 DAYS PRIOR. 3) ALL CONSOLES GO BLANK, TO INCLUDE SPEEDOMETER (WHICH IS DIGITAL), TEMPERATURE, NAVIGATION, ETC. (DRIVER & CENTER CONSOLES) - HANDS FREE PHONE CALL LINKED WITHIN THE VEHICLE DISCONNECTS MIDWAY THROUGH CALL AT THIS TIME AS WELL. 4) ENGINE APPEARS OPERATIONAL, BUT SEEMS TO BE IN A LOWER GEAR AND ACCELERATION IS PROBLEMATIC, BRAKES ARE SLUGGISH. 5) ELECTRICAL SYSTEM IN THE VEHICLE REBOOTS WHILE DRIVING ~10 SECONDS LATER, DISPLAYING MULTIPLE WARNING MESSAGES (CHECK ENGINE LIGHT, LOW BATTERY VOLTAGE, NO ABS, SUSPENSION SYSTEM, ETC.). 6) PULLED THE CAR OVER AT THE FIRST SAFE LOCATION ~1/4 MILE. 7) VEHICLE WOULD NOT GO INTO PARK, APPLIED EMERGENCY BRAKE AND TURNED VEHICLE OFF. 8) RESTARTED VEHICLE, CHECK ENGINE AND LOW BATTERY VOLTAGE LIGHT REMAINS ON, BUT VEHICLE APPEARS STABLE ENOUGH TO DRIVE ~2 MILES HOME. *TR

Mileage: 690

INCIDENT: WHILE OPERATING VEHICLE, VISUAL DISPLAY SCREEN WENT BLACK (NO DATA). COMPUTER ATTEMPTED REBOOT AND DISPLAYED A VEHICLE PHONE REQUIRES SERVICE MESSAGE. SIMULTANEOUSLY, A SERVICE AIR BAG AND DRIVER SEATBELT UNBUCKLED WARNING VISUAL AND AUDIBLE DISPLAYED ON THE INSTRUMENT PANEL AND WOULD NOT SHUT OFF. COMPUTER CONTINUED TO ATTEMPT REBOOTING. HISTORY: THE REPEATED REBOOTING OF THE COMPUTER HAS BEEN OCCURRING SEVERAL TIMES A MONTH SINCE IT WAS PURCHASED IN JUNE 2013. THREE DEALER ATTEMPTS TO REPAIR HAVE FAILED TO CORRECT THE REBOOTING. DEALER HAS NOT REPLACED ANY HARDWARE, REPORTEDLY ONLY RELOADED SOFTWARE. A SEARCH OF THE INTERNET REGARDING THESE ISSUES DISPLAY PAGE AFTER PAGE OF RELATED PROBLEMS WITH THIS VEHICLE. *TR

Mileage: 5,767

DURING A VACATION TRIP, WE PARKED THE VEHICLE IN A REMOTE MOUNTAIN ROAD TURN-OUT AREA TO TAKE A SCENIC PHOTO. RETURNED TO VEHICLE, STARTED THE VEHICLE; HOWEVER, NO MATTER HOW MANY TIMES AND WHAT METHODS WERE USED, THE TRANSMISSION WOULD ONLY POP-BACK INTO PARK. ON SAFECAR.GOV, I NOTED PREVIOUS 2014 JEEP CHEROKEE COMPLAINTS CONCERNED WITH THE TRANSMISSION POPPING ONLY INTO NEUTRAL; BUT, FOR US IT WAS POPPING ONLY INTO PARK. THE TOWING COMPANY DID OVER $3,000 WORTH OF FRONT-END DAMAGE TO VEHICLE IN ATTEMPTING TO TOW IT WHILE THE TRANSMISSION WAS FROZEN IN PARK. ON THE SAME TRIP, THE DASHBOARD CONTROLS WOULD GO COMPLETELY DARK ON AN APPARENT INFREQUENT RANDOM BASIS. WE ALSO NOTED CRUISE CONTROL ACCELERATION PROBLEM WITH UNEXPECTED AND OR APPARENTLY RANDOM UNCONTROLLED ACCELERATIONS BEYOND DRIVER'S EXPECTATIONS OR IMMEDIATE CONTROL. BOTH OF THESE WHICH FRIGHTENED US. ANOTHER STRANGE THING WE NOTED WAS WHEN THE TRANSMISSION CHANGED GEAR (PRIMARILY IN LOWER GEARS), THE VEHICLE JERKED IN A ROUGH MANNER BEYOND WHAT WE HAVE EXPERIENCED IN ANY OTHER MODERN VEHICLES. *TR

Mileage: 5,450

DRIVING DOWN INTERSTATE WHEN ON VACATION AWAY FROM HOME, AND MESSAGE ABOUT EXHAUST FILTER FULL CAME ON. MESSAGE INSTRUCTED TO DRIVE AT HIGHWAY SPEEDS WHICH I HAD ALREADY BEEN DOING FOR HOURS. SUDDENLY A RED LIGHTENING BOLT SYMBOL APPEARS ON DASH WITH MESSAGE STATING TO SERVICE THROTTLE BODY. VEHICLE SUDDENLY DROPPED INTO 3RD GEAR AND DECELERATED SUDDENLY WITH NO WARNING. LIMITED CONTROL OF VEHICLE SPEED TO UNDER 20MPH IN TRAFFIC FLOW THAT WAS GREATER THAN 70MPH. VEHICLE TOWED TO DEALERSHIP FOR REPAIR. VEHICLE RETURNED ONLY TO HAVE SAME INCIDENT OCCUR AGAIN AROUND JUNE 9TH. THIS TIME IT WAS TAKEN TO LOCAL DEALERSHIP WHO INSIST THE ERROR MESSAGE WAS DUE TO THE WRONG OIL INSTALLED WHILE THE VEHICLE WAS IN THE SHOP FOR THIS SAME PROBLEM A WEEK EARLIER. DEALERSHIP SAYS IT WON'T HAPPEN AGAIN. NOW ON JULY 1, THE SAME PROBLEM HAPPENED AGAIN. NO WARNING. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON, AND THE VEHICLE DECELERATED SUDDENLY FROM 50MPH TO 5MPH IN HEAVY TRAFFIC. WILL SCHEDULE TO HAVE VEHICLE TOWED TO DEALERSHIP AS IT IS NOT SAFE TO DRIVE. *TR

Mileage: 7,992

WHOLE PANEL GOES BLANK LOSE ALL INFO FOR DRIVING BRAKES SEEM ABNORMAL DOES NOT BRAKE EASY. NAVIGATION INSTRUMENT PANELS GO BLANK AND FREEZE ALSO CAR SHIFTER FROM AUTO DRIVE TO SUPER WHILE DRIVING. 3RD ATTEMPT TO FIX REPLACED WHOLE CLUSTER BUT STILL HAVE THE SAME PROBLEM MY WIFE WILL NOT DRIVE CAR ANYMORE DUE TO FEAR OF SAFETY AND HAVE CHILDREN ONLY 5000 MILES ON IT AND WE CANNOT DRIVE ANYMORE VERY UNSAFE. LEMON LAW SHOULD GO INTO EFFECT ASAP. *TR

Mileage: 876

VEHICLE TRAVELING AT 5 MPH, A/C ON MAX, FAN SPEED AT HIGHEST SETTING. A LOUD "POP", FOLLOWED BY A RUSH OF REFRIGERANT THROUGH THE VENTS. THE VENTS HAD BEEN POINTED DIRECTLY AT MY FACE AND I IMMEDIATELY STARTED CHOKING. WITHIN 3 SECONDS, THE ENTIRE INTERIOR HAD BEEN FLOODED WITH THIS DENSE FOG OF REFRIGERANT. I COULD NOT SEE, I COULD NOT BREATHE, I THOUGHT MY JEEP WAS TRYING TO KILL ME. I MANAGED TO STOP THE VEHICLE, OPEN THE DOOR AND EXIT BEFORE I CHOKED TO DEATH. I OPENED ALL OF THE DOORS AND LET THE VEHICLE "AIR OUT" BEFORE GETTING BACK IN TO DRIVE HOME. THE VEHICLE IS BEING SERVICED AT THE DEALER RIGHT NOW. THE FAILURE IS A LEAK IN THE EVAPORATOR COIL. *TR

Mileage: 3,452

I PURCHASED MY 2014 JEEP GRAND CHEROKEE LIMITED 4X4 ON JUNE 2ND 2013. SINCE I HAVE HAD THIS VEHICLE I HAVE EXPERIENCED MULTIPLE PROBLEMS WHICH ARE A CONCERN TO MY SAFETY AND OTHER JEEP DRIVERS.. I HAVE RECENTLY RECEIVED THE RECALL DUE TO THE BRAKES AND WAS TOLD BY MY JEEP DEALER AND ANOTHER JEEP DEALER THAT THE PARTS ARE NOT AVAILABLE TO FIX THIS SAFETY CONCERN. I AM FORCED TO DRIVE AN UNSAFE VEHICLE AT HIS TIME. THIS CONCERNS ME GREATLY. I HAVE ALSO BEEN EXPERIENCING PROBLEMS WITH THE INSTRUMENT PANEL WHICH INTERMITTENTLY BLACKS OUT WHEN DRIVING. THIS PREVENTS ME FROM SEEING THE SPEED IN WHICH MY VEHICLE TRAVELS AND OTHER INDICATOR LIGHTS. THIS IS ALSO A CONCERN TO MY SAFETY AND OTHER DRIVERS ON THE ROAD. LAST WEEK, I EXPERIENCED MY AIRBAG LIGHT COMING ON AND REMAINING ON. I MADE AN APPOINTMENT WITH THE DEALER AND THEY HAVE NOW ADVISED ME THEY ARE HAVING A PROBLEM DIAGNOSING THE ISSUE. THEY HAVE HAD TO REMOVE THE SEAT AND STILL STRUGGLE TO DIAGNOSE THE ISSUE. THEY DID ADVISE ME THAT MY VEHICLE IS A MAJOR SAFETY CONCERN AND NOT SAFE FOR DRIVING ON THE ROAD. I WAS ADVISED TODAY THAT THEY DIAGNOSED THE AIRBAG SITUATION BUT WILL NOT HAVE THE PARTS UNTIL JUNE 13TH. I HAVE DRIVEN MY VEHICLE 21,000 MILES IN ONE YEAR AND BELIEVE THIS VEHICLE IS A SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH ALL THESE ELECTRICAL ISSUES I AM EXPERIENCING. I WOULD LIKE ANSWERS FROM JEEP AS TO WHY I AMY EXPERIENCING THESE SAFETY ISSUES WITH SUCH A NEW VEHICLE AND WHY PARTS ARE NOT AVAILABLE FOR RECALLS. *TR

Mileage: 21,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM AND SATELLITE RADIO SYSTEM FAILED INTERMITTENTLY. ALSO, THE CONTACT STATED THAT THE SYSTEM WAS RELEASING RADIATION AND INTERFERING WITH THE INSTRUMENT PANEL COMMANDING SYSTEM AND CAUSING IT TO DARKEN. THE DEALER UPDATED THE SOFTWARE SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE ELECTRONIC SYSTEM WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000.

Mileage: 6,000

I LEASED MY CAR FROM MAY 9 2013. I HAVE PROBLEMS WITH TAIL GATE (TRUNK ) AND REAR VIEW CAMERA TALL GATE UNEXPECTEDLY OPENING ON THE ROAD AND IMPOSSIBLE TO CLOSE IT. SOME TIMES IMPOSSIBLE TO OPEN TALL GATE. THIS PROBLEM OCCURRED ALREADY FEW TIMES ON ROAD AND ALL MY STAFF FROM TRUNK WAS ON THE ROAD. REAR VIEW CAMERA DOESN'T WORK. SCREEN TURNS BLUE I WAS IN SERVICE 7 TIMES SINCE NOV 07 2013, BUT THEY STILL DID NOT FIX. CHRYSLER OPENED CASE #[XXX] BUT THEY DO NOTHING, ONLY ARE SUGGESTING ME TO GO IN SERVICE AGAIN. USING CAR BECOMES UNSAFE BECAUSE THE TRUNK CAN BE OPENED AT ANY TIME ON ROAD I PAY REGULARLY LEASE AND ALREADY IN DESPAIR THEY DON'T NOT ANSWER TO MY REQUESTS. THANK YOU FOR YOUR HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 3,800

WE PURCHASED JEEP ON APRIL 27TH, WE LOVE IT THEN FEW DAYS LATER, THE DRIVER CV AXLE WENT OFF AND SPILLED THE GREASE OVER WHEEL... TOOK IT TO DEALERSHIP AND WAITED FOR WHOLE ONE WEEK TO REPLACE THE DRIVER'S... SO, I ASKED THEM TO REPLACE BOTH FOR ONCE BUT THEY SAID NO. SO OTHER ONE WEEK LATER, PASSENGER SIDE WENT OUT... TOOK 2 DAYS. ONLY 650 MILES THAT TIME. SO, AT 950 MILES, WE SAW SOME SMOKE COMING OUT FROM INTERIOR TRUNK. IT TURNED OUT THAT THE BULB TOUCHES THE INTERIOR TRUNK COVER AND IT CURRENT GOT A HOLE WITH PLASTIC BURNT. ALL UNDER 1K MILE?!? SO, WE CONTACTED CHRYSLER CARE LAST FRIDAY AND HEAR NOTHING FROM THEM.... *TR

Mileage: 500

ON A RECENT LONG TRIP (500 MILES EACH WAY) A COMPUTER MALFUNCTION POPPED UP WHILE DRIVING. THE VEHICLE'S PHONE CALLED FOR SERVICE, FOLLOWED BY THE AIRBAG LIGHT AND SEAT BELT INDICATOR WENT OFF. I PULLED INTO A JEEP DEALER RIGHT BEFORE CLOSING AND THE TOLD ME THE ISSUE WAS IN THE AIRBAG CONTROL MODULE SOMEWHERE BUT IT COULDN'T BE FIXED EASILY AND THAT THE PARTS WERE ON BACK-ORDER. THE CAR IS DRIVE-ABLE BUT THE AIRBAG SYSTEM IS INOPERATIVE. I HAVE SINCE SPOKEN TO THE DEALER IN MY HOME-STATE AND CONFIRMED THIS IS A COMMON PROBLEM POPPING UP ON THE 2014 MODEL YEAR GRAND CHEROKEE AND THAT EVEN REPLACING THE MODULE WAS A GUESS AT BEST AS TO WHAT THE PROBLEM WAS. SO LONG STORY SHORT I HAVE A BRAND NEW VEHICLE WITH LESS THAN 10,000 MILES WITH A MALFUNCTIONING/INOPERATIVE AIRBAG SYSTEM THAT THE DEALERSHIP SAYS MAY OR MAY NOT BE FIXABLE. *TR

Mileage: 8,000

HAVE HAD TROUBLE WITH THE LED DRIVING LIGHTS NOT WORKING PROPERLY. BEEN IN FOR SERVICE 4 TIMES SO FAR AND STILL NOT FIXED. I OBTAINED A LAWYER BECAUSE THE TRUCK IS UNDER THE OHIO STATE LEMON LAW. THE TRUCK IS STILL NOT FIXED AND SINCE I HAVE OBTAINED A LAWYER, THE DEALERSHIP HAS STOPPED TRYING TO FIX THE ELECTRICAL ISSUE. I HAVE BEEN DEALING WITH THIS SINCE THE DAY I BOUGHT THE TRUCK AND JEEP STILL HAS NOT RESPONDED TO MY LAWYER. STUCK WITH A JEEP FOR THE LAST 6 MONTHS THAT DOES NOT WORK PROPERLY AND CANNOT GET ANY WORK DONE ON THE TRUCK OR GET IT REPLACED. *TR

Mileage: 100

TRAVELING AT HIGHWAY SPEED NUMEROUS WARNING MESSAGES AND WARNING CHIMES STARTED TO GO OFF. CREATED DISTRACTIONS TO DRIVING AND IT APPEARS THAT AIR BAG AND SEAT BELTS STOPPED FUNCTIONING INTERMITTENTLY. CRUISE CONTROL ALSO FAILED. VEHICLE ALREADY SERVICED ON ALL PRIOR RECALLS TWO MONTHS AGO. THESE ISSUES ARE NEW STARTING ON 5/23/2014. DEALER APPT IS SCHEDULED FOR 5/26/2014. IN PAST, ALSO REPORTED ISSUES WITH TRANSMISSION SHIFTING AND HVAC. NOT A WELL TESTED VEHICLE. FAR TOO MANY DANGEROUS ISSUES WITH VEHICLE. HOPE NHTSA CAN INVESTIGATE ISSUES. *TR

Mileage: 9,032

MY HEATER/AIR CONDITIONER DOESN'T ADHERE TO THE SET TEMP. IT WILL FLUCTUATE 10-15 DEGREES ALL BY ITSELF. THE RADIO / COMPUTER SCREEN WILL CONSTANTLY JAM UP. THERE ARE OVER ONE THOUSAND OF PEOPLE WITH THE SAME ISSUES. (HTTP://WWW.JEEPGARAGE.ORG/F107/PROBLEM-WITH-2014-GRAND-CHEROKEE-HEATER-68973.HTML) I HAVE HAD MY CAR IN 3X, THEY STILL HAVE NO FIX. THE DEALER SAYS THEY RE-FLASH THE MAIN COMPUTER. THE PROBLEM IS THERE WHEN I DRIVE OFF. *JS

Mileage: 210

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE GAUGES ON THE INSTRUMENT PANEL INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 4,800.

Mileage: 4,800

WHILE TRAVELING HOME FROM A FAMILY VACATION AT ABOUT 40 MPH MY SEAT BELT LIGHT STARTED FLASHING SAYING THAT THE DRIVER AND PASSENGER AIR SEAT BELT WAS NOT ENGAGED ALONG WITH THE LIGHTS AND DINGING ALARM SAYING THAT THE AIR BAG IS IN NEED OF SERVICE, THIS HAS NOT GONE OFF AND THE DINGING IS CONSTANT. I CALLED AND SET UP AN APPOINTMENT AT THE DEALERSHIP AND WAITED 4 HOURS FOR THEM TO TELL ME THAT THEY DID NOT HAVE PARTS NEEDED TO REPAIR THE ISSUE THAT IT WAS ON BACK ORDER (AT LEAST 1 1/2 WEEKS) BUT WOULD NOT BE PROVIDING A RENTAL CAR SINCE THE CAR WAS STILL DRIVE ABLE AND THAT THEY WOULD CALL WHEN THE PART WAS IN. I AM VERY UPSET BECAUSE I AM IN THE AUTOMOTIVE INDUSTRY AND KNOW THAT THIS IS A SAFETY CONCERN/ RISK. I HAVE ALSO BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I REGRET MAKING THIS PURCHASE. *TR

Mileage: 14,000

SINCE I BOUGHT THIS VEHICLE WHEN ONE TURNS A CORNER AND THE PADDLE SHIFTER IS IN ADVERTENTLY TOUCHED THE CAR CAN DROP INTO ANY GEAR AND CAN SLOW SO THAT ONE STANDS A RISK OF BEING REAR ENDED AS HAS NARROWLY HAPPENED TO ME . THERE IS A REAL NEED TO PREVENT THIS DANGEROUS BEHAVIOR TO HAVE A PREVENTER MECHANISM OF SOME SORT TO PREVENT THIS BY REPROGRAMMING THE SOFTWARE OR BY MECHANICAL MEANS BY INSTALLING A SWITCH OF SOME SORT THAT MUST BE SEPARATELY ENGAGED TO TRANSFER CONTROL OF GEAR TO THE PADDLE SHIFTER. *TT

Mileage: 600

TRANSMISSION WAS REPLACED AT APPROX. 16K MILES. OTHER JEEP OWNERS ARE EXPERIENCING ISSUES WITH THE TRANSMISSION. WAS TAKEN IN FOR SERVICE AT 10K, 11,658K AND NOW 16K FOR REPAIR WITH ULTIMATELY REPLACING TRANSMISSION; KEY FOB DOES NOT WORK DAILY - WILL NOT LOCK VEHICLE NOR WILL VEHICLE START FOR A PERIOD OF APPROX TEN TO 15 MINUTES AFTER BEING ABLE TO GET INTO VEHICLE - DEALERSHIP/SERVICE CONTINUES TO INDICATE THEY CAN'T DUPLICATE DESPITE MY HAVING THIS ISSUE EVERY DAY. *JS

Mileage: 10,102

ON 3/27/14, MY BRAND NEW 2014 JEEP GRAND CHEROKEE SPONTANEOUSLY BURST INTO FLAMES AND ALMOST GOT IN MY FACE. AFTER SMELLING AND SEEING SMOKE, I PULLED OVER INTO A DIRT PARKING LOT AT A BUSINESS AND THE DASHBOARD OF MY NEW VEHICLE BURST INTO FLAMES, AFTER I HEARD A "WOOSH." A LADY FROM THE LOCAL BUSINESS CAME RUNNING OUT OF THE BUSINESS WITH A FIRE EXTINGUISHER AND I WAS ABLE TO SHOOT IT INTO THE HOLES THAT WERE ONCE THE HEAT VENTS TO KILL THE FLAMES. THE DASH WAS BUCKLED, THE WINDSHIELD BLACKENED, THE GAUGES MELTED, THE ROOF LINING GONE, THE VISORS MELTED, AND THE INSIDE COVERED WITH CO2 AND SMOKE DAMAGE. I SUFFERED SMOKE AND CO2 INHALATION AND MY CLOTHES WERE RUINED, BUT I AM LUCKY TO BE ALIVE! THE DEALER REFUSES TO HELP ME....UPDATED 09-10-2014 *BF UPDATED 11/7/2014 *JS

Mileage: 2,000

EVTS INOPERATIVE, NO BLUE LIGHT. TOOK TO DEALERSHIP AND FOUND WIRE TO EVTS EMERGENCY BUTTON SEVERED, POSSIBLY SHORTED. REPAIRED WIRES, DID NOT CORRECT CONDITION. REPLACED WITH NEW EVTS, CONDITION REPAIRED SUCCESSFULLY. AT SAME TIME ALSO HAD RECALL N58 PERFORMED, REPROGRAM INSTRUMENT CLUSTER ABS / AL. THEN AT 4040 MILES OIL CHANGE DUE LIGHT CAME ON AND HAD THE FIRST OIL CHANGE DONE. THE CHECK ENGINE LIGHT CAME ON A VERY SHORT TIME AFTER THAT AND BACK TO THE DEALERSHIP AT 4654 MILES. SAID IT WAS A DEFECTIVE OIL PRESSURE SENSOR, SENSOR WAS REPLACED, CLEARED CODES AND FOUND NO ADDITIONAL PROBLEMS. NOW AT ABOUT 12000 MILES THE OIL CHANGE DUE LIGHT NEVER CAME ON, BUT TOOK THE CAR IN FOR AN OIL CHANGE ANYWAY. NOW THE CHECK ENGINE LIGHT ALONG WITH A LOW OIL PRESSURE LIGHT CAME ON, CAR DID NOT WANT TO SHIFT OR SPEED UP, GOT OFF THE ROAD AND HAD CAR TOWED TO DEALERSHIP WAITING TO BE REPAIRED AGAIN. *TR

Mileage: 1,063

OUR JEEP GRAND CHEROKEE HAS BEEN HAS BEEN HAVING ELECTRICAL PROBLEMS. SEVERAL DIFFERENT ELECTRICAL PROBLEMS OCCUR AFTER WHICH THE CHECK ENGINE LIGHT WILL ILLUMINATE. OF THESE ELECTRICAL PROBLEMS THE DANGEROUS ONES INCLUDE: HEADLIGHTS SHUTTING OFF, DASHBOARD COMPLETELY SHUTTING, AND VEHICLE SHUT OFF WHILE IN MOTION. WE HAVE HAD THE FOLLOWING REPLACE IN OUR VEHICLE: BURNT WIRES IN OUR ENGINE HARNESS, FAULTY SOLENOID, ALTERNATOR, PCM, AND ABS MODULE. THE ISSUE STILL OCCURS. PURCHASING THE VEHICLE IN DEC WE'VE BROUGHT THE VEHICLE BACK INTO THE DEALERSHIP FOR SERVICE 3-4 TIMES. WHILE WE HAVEN'T FILED FOR LEMON LAW YET, JEEP PROMISED US THAT THEY WOULD TAKE A LOOK AT REPLACING OUR VEHICLE AFTER A NUMBER OF PROBLEM. THEIR ANSWER TO US WAS TO WAIT TO SEE IF THE ISSUE OCCURRED AGAIN. WHILE WE MAY FILE FOR LEMON LAW, WE FEEL THAT IT WILL BE IMPORTANT THAT WE REPORT THESE ISSUES AS THEY ARE EXPERIENCED BY OTHER CONSUMERS ON FORUMS ACROSS THE INTERNET. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THERE WAS WATER IN THE BATTERY COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

Mileage: 400

THE CAR ALARM CONTINUES TO GO OFF ON ITS OWN. I HAVE ALREADY HAD A SOFTWARE UPDATE FOR MULTIPLE PROBLEMS WITH THE RADIO, PHONE PAIRING, ETC. HAVE TRIED TO SET THE ALARM REMOTELY BY PHONE, BY LOCKING VEHICLE FROM INSIDE THE VEHICLE AND ALSO BY TOUCHING BUTTON ON DOOR HANDLE. NO MATTER HOW I LOCK THE VEHICLE THE SAME THING CONTINUES TO HAPPEN WITH THE ALARM GOING OFF. *TR

Mileage: 4,500

TL-THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH. THE TOUCH SCREEN CLIMATE CONTROL THERMOSTAT BECAME INOPERABLE. THE VEHICLE ENGINE LIGHT INDICATOR ILLUMINATED ALSO. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD BEEN TAKEN TO A DEALER. THE MECHANIC DIAGNOSE THAT THE SOFT WEAR, HARDWARE MODULES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 9,600.LJ

Mileage: 9,600

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS UNSURE OF WHAT THE EXACT DIAGNOSIS WAS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND INFORMED HER THAT THE VEHICLE WAS NOT LISTED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 600.

Mileage: 600

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER REPAIRS WERE PERFORMED ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) ALL OF THE WARNING LIGHTS ILLUMINATED AND THE SPEEDOMETER FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 14,000.

Mileage: 14,000

CHECK ENGINE LIGHT CAME ON. AFTER SHUTTING VEHICLE DOWN FOR A COUPLE HRS CHECK ENGINE LIGHT WAS OFF BUT HORN WOULD RANDOMLY GO OFF EVERY 15MINS. I HAD TO PULL THE FUSE TO STOP IT. I THEN NOTICED THE DASH WAS STAYING ON AND FLICKERING WHEN THE VEHICLE WAS SHUT OFF. 2DAYS LATER BATTERY WAS DEAD. SO FAR CHRYSLER HAS AUTHORIZED A FLASH ON THE INSTRUMENT CLUSTER BOARD WHICH DID NOT WORK. THE PART NEEDED IS ON BACK ORDER AND WONT BE AVAILABLE FOR A MONTH. THEY REFUSE TO GIVE OUT AN ACCEPTABLE LOANER AND TOLD ME I CAN TAKE MY CHANCES AND DRIVE MY VEHICLE. *TR

Mileage: 700

I AM CURRENTLY LEASING A 2014 JEEP GRAND CHEROKEE - THE LEASE STARTED IN MAY 2013. SINCE DRIVING THE CAR OFF THE LOT I HAVE HAD CONSTANT PROBLEMS WITH THE RADIO/NAVIGATION/BLUETOOTH AND BACK-UP CAMERA - NONE OF THEM WORK 90% OF THE TIME. THE CAR OFTEN WONT TURN OFF EVEN AFTER TURNING IT OFF (IE RADIO WONT GO OFF HEADLIGHTS WONT TURN OFF). I HAVE TAKEN THE CAR IN TWICE FOR REPAIRS AND THE PROBLEMS ARE NO BETTER. I HAVE 2 OTHER FRIENDS WITH THE EXACT SAME CAR AND THE EXACT SAME PROBLEMS. *TR

Mileage: 300

BOTTOM LINE: BATTERY WAS SITTING IN A POOL OF WATER 4 INCHES AWAY FROM THE NEG/POS BATTERY TERMINAL. POTENTIAL ELECTRICAL FIRE ? A NEWLY ACQUIRED 2014 JEEP LAREDO WITH LESS THAN 1000 DRIVEN MILES FROM THE DATE OF DELIVERY. WE WERE HEARING A WATER SLOSHING SOUND THAT WAS PROFOUND UPON STARTING FROM A DEAD STOP AND THEN COMING TO A STOP SIGN. ONCE THE VEHICLE WAS STOPPED FLUID WAS HEARD SLOSHING AROUND SIMILAR TO A COOLER OF ICE WATER. AFTER DOING AN INTERNET SEARCH THERE WERE SIMILAR PROBLEMS FOUND WITH THIS VEHICLE IN THE PAST. SINCE THIS WAS A BRAND NEW VEHICLE, I TOOK IT TO THE DEALER AS I WANTED TO KNOW IF THIS WAS SAFE TO DRIVE. THE SERVICE DEALER OF COURSE SAID HE NEVER HEARD OF THIS AND THAT I WOULD HAVE TO MAKE AN APPOINTMENT. "I WILL NOT LEAVE UNTIL SOMEONE EITHER DRIVES THIS CAR OR LOOKS AT IT AND SAY IT IS SAFE". THE COUNTER GUY WAS ANNOYED AT MY REQUEST AND HE WENT AND GOT HIS CHIEF SERVICE MANAGER. TO MY SURPRISE THE SERVICE MANAGER SAID TO ME AS HE WAS WALKING FROM ACROSS THE SERVICE BAY THAT HE KNEW EXACTLY WHAT THE PROBLEM WAS. WE WALKED TO THE VEHICLE AND HE OPENED THE PASSENGER DOOR AND MOVED THE PASSENGER SEAT ALL THE WAY FORWARD. THEN HE OPENED THE REAR PASSENGER SIDE DOOR, TOOK OUT THE FLOOR MATS AND OPENED THE BATTERY COMPARTMENT THAT IS LOCATED "INSIDE" THE VEHICLE UNDER THE PASSENGER SEAT. THERE WAS WATER POOLED AROUND THE BATTERY AND 4 INCHES FROM REACHING THE + AND - TERMINALS. THE SERVICE MANAGER WENT UNDER THE VEHICLE AND REMOVED THE PLASTIC PLUG THE SIZE OF A QUARTER. WATER GUSHED OUT OF THE DRAIN PLUG FOR AT LEAST 5 MIN THEN IT TURNED INTO A TRICKLE. THE SERVICE MANAGER SCHEDULE THE VEHICLE TO BE FIXED BY A COMPANY THAT DEALS WITH WATER LEAKS. MY COMPLAINT IS THAT THIS POSED AN POTENTIAL DISASTER FROM AN ELECTRICAL SHORT CAUSED BY WATER POOLING. NOW IS THERE GOING TO BE A MOLD PROBLEM IN THE FUTURE? *TR

Mileage: 1,820

JANUARY 13, 2013 CHRYSLER GROUP LLC. CUSTOMER CENTER P.O. BOX 21-8004 AUBURN HILLS, MI 48321 RE: CASE# [XXX] TO WHOM IT MAY CONCERN; BELOW, YOU WILL FIND A BRIEF SYNOPSIS OF MY PREVIOUS AND CURRENT ISSUES WITH MY NEW 2014 GRAND JEEP CHEROKEE; UPON IMMEDIATELY RECEIVING MY 2014 JEEP CHEROKEE, I NOTICED THAT MY VEHICLE DID NOT DRIVE SMOOTHLY AND I HAD TO PUSH HARD ON THE ACCELERATOR PEDAL BECAUSE MY RPMS AND MPH DROPPED VERY FAST AND I WAS IN TRAFFIC. AFTER MY CHEROKEE LOSS POWER AND I BEGAN TO DRIFT, AND AFTER COMING TO A COMPLETE STOP, I STARTED MY SUV UP AGAIN AND I HAD NO INSTRUMENT PANEL. EVERYTHING WAS BLACK. THE PERFORMANCE OF THE VEHICLE DETERIORATED TO A POINT WHERE A PROBLEM WAS EVIDENT. FREQUENTLY, NOT ALL THE TIME, THE VEHICLE WAS VERY SLUGGISH TO ACCELERATE AND OCCASIONALLY NOT RESPONDING TO THE GAS PEDAL, FOR APPROXIMATELY FIVE-TEN SECONDS AS THE RPM'S WENT DOWN. IT FELT AS THE THOUGH, I WAS FORCING THE GAS BY PRESSING ON THE ACCELERATOR PEDAL HARD. IT APPEAR THAT THE GAS WAS BLOCKED FROM FLOWING BECAUSE I HAD TO PRESS VERY HARD TO GET SOME GAS TO MY SUV OR THE VEHICLE WAS STUCK IN A LOW GEAR AND NOT UP-SHIFTING. MY SUV ONLY HAVE 893 MILES ON IT. I CALLED THE DEALER SPORT DURST AND THEY INFORMED ME TO CALL CHRYSLER TO REPORT THE ISSUE. THEY WERE VERY RUDE ESPECIALLY [XXX] THE GENERAL MANAGER. UNDER THE NORTH CAROLINA LAW, I AM REQUESTING A KNEW 2014 JEEP CHEROKEE WITH THE SAME OPTIONS AND OR REFUND OF MY DOWNPAYMENT. I JUST WOULD LIKE TO ADD THAT THE DEALERSHIP THAT I PURCHASED MY VEHICLE FROM ARE VERY RUDE AND UNPROFESSIONAL TOWARDS THEIR BLACK CUSTOMERS AND I WILL NEVER PURCHASE ANOTHER VEHICLE NOR WILL I EVER HAVE MY VEHICLE SERVICED BY THAT DEALERSHIP. I LOOK FORWARD TO WORKING WITH YOU TO RESOLVE THIS ISSUE ASAP! CC: NC ATTORNEY GENERAL CONSUMER AFFAIRS OFFICE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 893

VEHICLES "CLUSTER" MEMORY FAILED CAUSING WIPERS TO MALFUNCTION AND RADIO TO LOSE MEMORY. VEHICLE OCCASIONALLY DOES NOT RECOGNIZE KEYFOB AND WILL SET OFF PANIC ALARM AND/OR WILL NOT DETECT KEYFOB, DISPLAYING WARNING WHICH STATES KEYFOB HAS LEFT THE VEHICLE. DEALERSHIP HAS TRIED "FLASHING" THE MEMORY BUT PROBLEM PERSISTS AND GOING BACK IN FOR SERVICE 1-3-14. UPON READING OTHER FORUMS I HAVE FOUND THIS IS A COMMON ISSUE WITH OTHER GRAND CHEROKEES. *TR

Mileage: 482

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EVERY INDICATOR ON MY DASH WAS ON AND MY SPEEDOMETER DIDN'T WORK. BROUGHT IT INTO [XXX] WHERE THE PROBLEM WAS NOT FIXED. IT WAS IN THE SHOP AGAIN 2 WEEKS LATER FOR THE SAME ISSUE AND ALSO TO SERVICE THE ABS SYSTEM. TODAY MY CHECK ENGINE LIGHT IS ON AND THE CAR IS SHIFTING HARD AND HESITATING, CLUNKING AS IT SWITCHES GEARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 8,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE ERRONEOUSLY STARTED. THE VEHICLE WAS BEING DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO SERVICE THE 2014 MODEL YEAR VEHICLES UNTIL JANUARY 2014 BECAUSE ONLY ONE RECALL REMEDY REPAIR WAS BEING PERFORMED PER DAY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH. THE WIPERS CAME ON AND THE RADIO STOPPED. THIS HAPPENED ON THREE OTHER OCCASIONS. UPON EXITING THE FREEWAY AND UTILIZING THE BRAKES, THE ENTIRE VEHICLE ELECTRONICS FLASHED THEN THE VEHICLE LOST ALL POWER AND STALLED INTO BLACKNESS. I WAS ABLE TO SAFELY STOP THE VEHICLE AND RESTART. *TR

Mileage: 1,300

SHORTLY AFTER STARTING VEHICLE AND DRIVING AT APPROX 10 MPH, CHECK ENGINE LIGHT CAME ON. 30 SECONDS LATER CHECK ENGINE LIGHT STARTED FLASHING AND MISFIRE WAS FELT, CAR BEGAN TO SHUDDER. I PULLED OVER, TURNED OFF AND RESTARTED, AGAIN FLASHING CHECK ENGINE LIGHT AND SHUDDERING. VEHICLE WAS TOWED TO DEALER, WHO ALSO FELT MISFIRE ON COLD START NEXT AM AND CODES CONFIRMED MISFIRES IN MULTIPLE CYLINDERS. DEALER INSPECTED ENGINE BUT FOUND NO ISSUES. NEXT DAY, CAR OPERATED NORMALLY. APPROXIMATELY 1-2 WEEKS LATER, ON STARTING VEHICLE ENTIRE INSTRUMENT CLUSTER LIT UP, WITH CHECK AIR BAG WARNING AND LIGHTS INDICATED ABS FAILURE AND ECS OFF. CAR DROVE, BUT I SUBSEQUENTLY REALIZED SPEEDOMETER DID NOT WORK, IT WAS VERY FRIGHTENING TO DRIVE ON HIGHWAY WITHOUT KNOWING MY SPEED. AFTER RESTARTING CHECK ENGINE LIGHT REMAINED ON, BUT VEHICLE FUNCTIONED NORMALLY. WAS GOING TO BRING BACK TO DEALER, BUT CHECK ENGINE LIGHT WENT OFF AFTER ABOUT 6 DRIVES. THESE ISSUES ARE VERY WORRISOME AND I FEEL UNCOMFORTABLE EVERY TIME I START THE IGNITION. *TR

Mileage: 7,000

CONTINUOUSLY EXHIBITING PERSISTENT PROGRESSIVELY WORSENING LIFE-THREATENING TRANSMISSION AND ELECTRICAL FAILURES. TRANSMISSION STICKS IN LOW GEAR AND WILL NOT UPSHIFT, TRANSMISSION STALLS, PUSH GAS PEDAL TO THE FLOOR AND NOTHING HAPPENS, ALMOST HIT NUMEROUS TIMES, GEARS JERK, RPMS REV UP AND SPEED INCREASES WHEN APPLYING BRAKES, WILL NOT SLOW DOWN THEN BOUNCES TO A STOP, INTERIOR LIGHTS SHORT OUT, DOORS DO NOT LOCK, ELECTRONIC CHIRPING SOUND FROM ENGINE EVEN WHEN OFF, TOUCHSCREEN/RADIO/CLIMATE CONTROLS DO NOT WORK, TOTAL OF 45 DIFFERENT DEFECTS, CONTINUOUS SINCE DAY PURCHASED, SENT 2 WRITTEN NOTICES TO CHRYSLER, HAS BEEN 8 MONTHS AND NO ONE WILL HELP, INCREASINGLY FEARFUL FOR SAFETY. TOTAL OF 43 DAYS IN SHOP AND 14 ATTEMPTS TO REPAIR SAME SERIOUS SAFETY DEFECTS AND CONDITIONS. *TR

THE DRIVER PULLED THE AUTOMOBILE INTO A DRIVEWAY ON A DOWNHILL SLOPE. THE DRIVER SHUT THE VEHICLE OFF USING THE PUSH BUTTON START/STOP. THE DRIVER RETURNED TO THE VEHICLE 10 MINUTES LATER, WITH A PASSENGER IN THE FRONT SEAT. THE DRIVER STARTED THE VEHICLE (FOOT ON BRAKE AS REQUIRED) USING PUSH BUTTON START/STOP. THE DRIVER ENGAGED THE TRANSMISSION INTO REVERSE USING THE SHIFTING LEVER (WITH FOOT STILL ON BRAKE AS IS REQUIRED BY THE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SYSTEM). WHEN ENGAGED IN REVERSE, THE ENGINE REVVED TO A HIGH LEVEL, AND THE CAR TRAVELED IN REVERSE UP THE HILL (DRIVEWAY), THROUGH THE STREET, AND INTO A DITCH. SIDE AND FRONT AIRBAGS DEPLOYED. DRIVER BELIEVES THEY NEVER TOOK FOOT OFF THE BRAKE, AND THE BRAKING WAS NOT SUFFICIENT TO OVERCOME TORQUE OF THE ENGINE/TRANSMISSION. VEHICLE DAMAGE INCLUDES AIR BAG DEPLOYMENT, CABIN ROOF LINER DETACHMENT, THREE BENT WHEELS, MINOR DAMAGE TO MUFFLER, MINOR BODY DAMAGE. DEALER CHECKED ELECTRONICS/INSTRUMENT RECORDINGS AND NOTED NOTHING UNUSUAL APPEARING, AND HAD NO KNOWLEDGE OF SIMILAR PROBLEMS. *TR

Mileage: 2,020

PURCHASED A 2014 JEEP GRAND CHEROKEE ON OCT 27, 2013 AND DISCOVERED THE FORWARD COLLISION SYSTEM (FCW) IS NOT WORKING, THE DEALER ATTEMPTED TO FIX BUT FAILED. THEY GAVE ME ANOTHER 2014 JEEP GRAND CHEROKEE ON NOV 2, 2013, I REALIZED IT HAS THE SAME EXACT DEFECT, AND AGAIN, THE DEALER TRIED TO FIX BUT FAILED TO DO SO. TWO BRAND NEW VEHICLES HAVE THE SAME EXACT PROBLEM, THE VEHICLE VIN NUMBERS: 1C4RJXXXXXX AND 1C4RJFCXXXXX I SPOKE WITH MANUFACTURER AND THEY TRIED TO CONVINCE ME THAT "SYSTEM AVAILABLE" MEANS "SYSTEM IS ON" WHICH DIRECTLY CONTRADICTS THE MANUAL PROVIDED BY THEM. THAT IN ADDITION TO THE SYSTEM NOT WORKING AT ALL. SPOKE WITH OTHER JEEP OWNERS THAT HAVE THAT FUNCTION, THEY ALSO INDICATED THAT THEY HAVING TROUBLE GETTING THAT TO WORK AND THEY HAVING TROUBLE GETTING SUPPORT FROM JEEP. UPDATED 11/19/13*LJ *TR

Mileage: 64

MAIN LCD SCREEN THAT SHOWS THE SPEED OF THE VEHICLE GOES BLACK AT RANDOM WHEN I AM DRIVING AND THE ONLY WAY TO GET IT TO COME BACK ON IS TO STOP AND TURN OFF THE VEHICLE AND TURN IT BACK ON. I WAS STOPPED BY A POLICE OFFICER FOR SPEEDING BECAUSE I COULD NOT TELL HOW FAST I WAS GOING. I TOLD HIM ABOUT THE DISPLAY AND HE WAS GOING TO TOW THE VEHICLE BECAUSE I DID NOT HAVE AN OPERATIONAL SPEEDOMETER. I HAVE TOLD CHRYSLER ABOUT THIS AND APPARENTLY IT IS A KNOWN ISSUE AND THEY ARE WORKING ON IT!! THESE VEHICLES' SHOULD ALL BE TAKEN TO THE DEALERS AND PARKED AND NOT DRIVEN UNTIL THE DEFECT HAS BEEN CORRECTED AND CUSTOMERS SHOULD BE GIVEN RENTAL CARS. *TR

Mileage: 300

I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THE BRAKES IN MY 2014 JEEP GRAND CHEROKEE PURCHASED BRAND NEW IN MAY. IT HAS A TOTAL OF 1,000 MILES ON IT, BUT THE PROBLEMS STARTED WITH ONLY 10MILES. THE INSTRUMENT CLUSTER IMMEDIATELY LIGHTS UP LIKE A CHRISTMAS TREE AND THEN THE CHECK ENGINE LIGHT REMAINS ON. THE REARVIEW MIRRORS MOVE INTO DOWNWARD FACING POSITIONS WHILE IN PARK AND WHILE DRIVING. THIS ALONE IS A MAJOR SAFETY HAZARD. THE ABS BRAKES INTERMITTENTLY WORK AND FINALLY FAILED. THE ABS MODULE FAILED. THE BACKUP CAMERA WORKS INTERMITTENTLY AND THE BACKUP WARNING SYSTEM ALSO IS INTERMITTENTLY WORKING. MY CAR HAS BEEN AT THE DEALERSHIP EVERY MONTH SINCE I HAVE PURCHASED IT AND IT HAS CURRENTLY BEEN THERE FOR THE LAST 2 WEEKS AWAITING AN ABS REPAIR. *TR

Mileage: 10

A COUPLE OF WEEKS AFTER GETTING MY 2014 JEEP GRAND CHEROKEE HOME AFTER PATIENTLY WAITING 8 WEEKS FROM THE TIME I ORDERED IT TO PICK IT UP, I NOTICED THAT THE RADIO CHANNELS ALL HAD A SLIGHT STATIC IN THE BACK GROUND AND EVERY STATION WAS MAKING A POPPING NOISE EVERY FEW MINUTES. THE RADIO DOES NOT SOUND GOOD. AFTER TAKING IT IN FOR THE FOURTH TIME TO TRY AND REPAIR THIS PROBLEM, I WAS TOLD THAT CHRYSLER DOES NOT HAVE A REPAIR FOR THIS AT THIS TIME. ALONG WITH THE POOR SOUND OF THE RADIO, A COUPLE OF TIMES I HAVE GONE TO START THE VEHICLE AND ALL OF MY PRE SET SIRIUS STATIONS WERE GONE. THIS IS VERY UNACCEPTABLE TO ME TO PAY THIS MUCH FOR A VEHICLE THAT HAS A MAJOR FAULT AND CHRYSLER AND THE DEALERSHIP HAVE DONE NOTHING BUT MAKE ME PAY FOR RENTAL CARS WHILE THEY COULDN'T FIX THE PROBLEM OR GIVE ME ANY HOPE OF FIXING IT IN THE FUTURE. I WAS TOLD BY THE LAST DEALERSHIP THAT I TOOK IT TO THAT THE RADIO IS AS GOOD AS IT IS GOING TO GET. *TR

STARTED 2014 JEEP GC AND CENTRE EVIC SCREEN FAILED TO TURN ON. CONTACTED CHRYSLER 1-800 NUMBER AND THEY HAD NO RECORD OF KNOWN ISSUES. SEARCHED INTERNET AND APPARENTLY THERE ARE KNOWN ISSUES. WENT TO JEEP DEALER AND THEY 'HAD NO IDEA' ... HAVE ONLY HAD VEHICLE 2 WEEKS ! HAVE BOOKED IN VEHICLE WITH DEALERSHIP. SO MUCH DEPENDS IN HAVING THAT RADIO/CONTROL UNIT FUNCTIONING. *TR

Mileage: 499

I'VE OWNED MY '14 JEEP GRAND CHEROKEE LIMITED FOR FOUR MONTHS. IT HAS NOW BEEN AT THE DEALERSHIP TWICE FOR THE SAME ISSUE. I TURN ON THE JEEP AND ALL OF THE EMERGENCY LIGHTS GO ON, INCLUDING THE ABS, EMERGENCY BRAKE, TRACTION CONTROL, AIRBAG ETC. THE SPEEDOMETER DOES NOT WORK AND STILL ALLOWS ME TO DRIVE. THE INITIAL CYCLE TELLS ME TO SERVICE THE ABS AND AIRBAGS. THE REAR PARKING SENSOR ALSO DOES NOT FUNCTION. I WAS TOLD THE ABS MODULE WAS FAULTY THE FIRST TIME AND THEY REPLACED IT WITH A NEW ONE. AGAIN, I AM BEING TOLD THAT THE ABS MODULE IS FAULTY. I HAVE A FEELING JEEP HAS NO CLUE WHAT THE REAL ISSUE IS. THIS IS AN EXTREME SAFETY CONCERN. I FEEL UNSAFE DRIVING MY FAMILY IN THIS VEHICLE AS I DO NOT KNOW IF THE SAFETY CONTROLS ARE WORKING PROPERLY. *TR

Mileage: 2,000

I JUST PURCHASED A BRAND NEW VEHICLE ON 9/27/13. ON 9/28/13 MY VEHICLE CAUGHT FIRE. I FIRST NOTICED IT WHEN I ARRIVED HOME, SMOKE WAS COMING FROM THE FRONT OF THE TRUCK. I OPENED THE HOOD AND NOTICED FIRE COMING FROM THE SIDE OF THE ENGINE. *TR

Mileage: 72

IN FEB. 2013 I PURCHASED A 2013 GRAND JEEP TRAIL HAWK EDITION, IN SPAN OF 3 TO 4 MONTHS THE JEEP WAS IN THE SERVICE DEPARTMENT 6 TIMES TRYING TO FIX ISSUES. JEEP WAS UNABLE TO COMPLETELY FIX THE PROBLEMS TO MY SATISFACTION, I WAS GIVEN INCENTIVE TO TRADE IN FOR A 2014 GRAND JEEP CHEROKEE LIMITED EDITION, WHICH WAS RUNNING GREAT UNTIL THIS PAST THURSDAY. ON THURSDAY I STARTED MY JEEP IT BARELY WOULD IDLE, I PROCEEDED TO GET ON THE INTERSTATE WHICH IS WHEN THE VEHICLE STARTED JUMPING UP AND DOWN LIKE I WAS GOING OFF ROAD. IT WOULD SUDDENLY CHANGE TO NEUTRAL WITHOUT ME DOING ANYTHING, IT KEPT MISSING GEARS AND BARELY RUNNING. I WAS BARELY ABLE TO GET OFF THE EXIT. WHEN I GOT OFF THE EXIT IT WOULD BARELY IDLE AND AGAIN SHIFTED TO NEUTRAL WITHOUT ME DOING ANYTHING. EVENTUALLY I SAFELY MADE IT OFF THE EXIT AND INTO A PARKING LOT WHERE I GOT IT TOWED. THE TOW TRUCK DRIVER COULD BARELY PULL IT UP ON THE TRAILER. WHEN IT WAS PLACED ON THE TRAILER IT WOULDN'T STAY IN PARK, IT KEPT TRYING TO SHIFT OUT OF GEAR. THERE NEEDS TO BE SOME TYPE OF INVESTIGATION IN THE GRAND JEEP CHEROKEE MODELS AND HOW THEY ARE PASSING INSPECTIONS THROUGH PRODUCTION LINE BECAUSE OBVIOUSLY FOR A CONSUMER TO GET TWO DEFECTIVE VEHICLES IN 7 MONTHS IS UNACCEPTABLE AND UNBELIEVABLE.

Mileage: 6,500

I STARTED MY CAR AND THE ENTIRE INSTRUMENT CLUSTER WOULD NOT DISPLAY ON THE SCREEN. I COULD PUT THE CAR IN GEAR AND DRIVE IT, BUT THERE WAS NO SPEEDOMETER ETC. I TURNED THE CAR OFF AND ON, BUT THE PROBLEM PERSISTED FOR ABOUT AN HOUR, WHEN THE DISPLAY SUDDENLY BEGAN TO WORK.

Mileage: 5,100

SIMILAR TO NHTSA IDS#: 10533622 AND 10533524. OCCURRENCE: 5 TIMES TO DATE FREQUENCY: RANDOMLY SPEED: LESS THAN OR EQUAL TO 50 MPH EACH TIME ADAPTIVE CRUISE CONTROL: ALWAYS OFF, NEVER ON VEHICLE MILEAGE: ~ 3,200 THE CAR RANDOMLY APPLIES THE BRAKES EVEN THOUGH THERE ARE NO OBJECTS IN THE ROAD (FRONT, REAR OR SIDES) AND NO PENDING ACCIDENT. OUT OF THE FIVE TIMES, TWO OF THOSE TIMES SO HARD THAT THE ANTI-LOCK BRAKES ACTIVATED. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT. TO DATE NO ACCIDENTS, BECAUSE NO CARS HAVE BEEN AROUND WHEN THIS HAPPENS. I HAVE A FAMILY AND AM AFRAID TO CONTINUE TO DRIVE OR LET THEM DRIVE THIS VEHICLE. IT HAS BEEN TO THE DEALER ONCE FOR THIS ISSUE AND WILL NOW GO IN A SECOND TIME BECAUSE THE ISSUE WAS NOT RESOLVED. THE NTSB SHOULD REALLY LOOK INTO THIS ISSUE WITH CHRYSLER AND EITHER ISSUE A RECALL OR AT A MINIMUM ISSUE A TSB. *TR

Mileage: 2,400

THE VEHICLE HAS BEEN GIVING ME TROUBLE WITH LOTS OF NECESSITIES LIKE AIR CONDITIONING SHUTTING OFF AND FRONTS LIGHT TURN OFF ON THEIR OWN. ON FRIDAY, SEPTEMBER 6TH 2013, I WAS DRIVING TO THE DEALERSHIP TO GET THINGS FIXED BUT WHILE I WAS ON MY WAY THERE DRIVING, THE STEERING WHEEL JUST LOCKED AND THE VEHICLE WONT RESPOND AND IT WAS RUNNING, IT SWITCHED TO NEUTRO THEN PARK ON ITS OWN AND STEERING WHEEL LOCKED AND BRAKES ARE HEAVY! MIRACULOUSLY AND THANKS GOD, I WAS NOT INJURED AND THE VEHICLE NOT DAMAGED! I WAS IN BIG SHOCK AND STRESS! I HAVE NEVER EXPERIENCED SOMETHING LIKE THAT, IT NEARLY COULD HAVE BEEN KILLED ME OR HIT SOMETHING OR SOMEBODY OR CAUSING DAMAGE! I WENT TO THE DEALERSHIP AND SPOKE TO ONE OF THE SERVICE CENTER MANAGER AND EXPLAINED WHAT HAPPENED, THEY TESTED THE VEHICLE AND IT THE MANAGER TOLD ME, THIS VEHICLE HAS LOTS OF ISSUES NEED TO BE FIXED! I TOLD THEM, THIS VEHICLE NEARLY GOT ME KILLED OR INJURED OR SOME DAMAGE COULD HAVE BEEN HAPPENED! THEY GAVE ME A CHEAP RENTAL CAR AND REFER ME TO TALK DIRECTLY TO THE COMPANY PRODUCED THE VEHICLE! I CALLED ON FRIDAY AND THEY GAVE ME A CASE NUMBER AND TOLD ME YOUR CASE WILL BE ASSIGNED TO A MANAGER WHOM WILL CONTACT YOU! I HAVE TRYING SINCE THEN TO GET A HOLD OF ANYBODY TO HELP! BUT SEEMS NOBODY SEEMS TO BE TAKING THIS SERIOUSLY! AND I WOULD JUST WONDER, WHAT IF YOU ARE IN THE VEHICLE WITH KIDS OR SOMEBODY OF YOUR FAMILY MEMBERS OR FRIENDS! WOULD YOU GUYS TAKE IT SERIOUSLY IF SOMETHING BAD COULD HAVE BEEN HAPPENED TO ME OR OTHERS!? I AM REALLY SCARED TO DRIVE THIS VEHICLE ! ITS A VERY SERIOUS MATTER, I JUST THINK ABOUT IT AND SAY: WHAT IF SOMETHING BAD HAPPEN TO ME OR A DAMAGE HAS BEEN DONE TO OTHERS!? I AM VERY STRESSED AND DEPRESSED ABOUT IT, AND MOST IMPORTANTLY SCARED TO DRIVE THIS VEHICLE OR TRUSTING THAT CAR DEALERSHIP! I CAN'T DRIVE THIS VEHICLE AFTER THIS EXPERIENCE AND I NEED HELP! *TR

Mileage: 7,000

UPON STARTING MY 2014 JEEP GRAND CHEROKEE OVERLAND, ALL OF THE WARNING LIGHTS CAME ON AND REMAINED ON. THIS INCLUDED, BUT WAS NOT LIMITED TO: AIRBAGS, ELECTRONIC STABILITY CONTROL, ABS BRAKE SYSTEM,CHECK ENGINE LIGHT, AND OTHERS. THE MESSAGES IN THE DASHBOARD INFORMATION SCREEN INDICATED VARIOUS FAILURES AND THE NEED TO SERVICE IMMEDIATELY. THE REAR BACKUP CAMERA ALSO BECAME NON FUNCTIONING. AFTER SHUTTING DOWN THE VEHICLE, WAITING SEVERAL MINUTES AND THEN RESTARTING, THE PROBLEMS CONTINUED. OUT OF SAFETY CONCERNS, I CALLED THE NEAREST JEEP DEALER AND WAS ADVISED THEY "HAD NEVER HEARD OF THIS" AND IF I WANTED SERVICE THAT I WOULD HAVE TO LEAVE THE VEHICLE THERE SINCE THEY DO NOT MAKE APPOINTMENTS. THE LIGHTS WENT OUT UPON RESTARTING AGAIN, HOWEVER I AM VERY TENTATIVE ABOUT DRIVING IT, AS I DO NOT KNOW IF THESE IMPORTANT SAFETY SYSTEMS AND/OR WARNINGS HAVE FAILED. THIS IS POTENTIALLY EXTREMELY DANGEROUS AND TOTALLY INEXCUSABLE IN A $47,000 VEHICLE WHICH IS LESS THAN 6 MONTHS OLD. THE NAVIGATION SYSTEM AND RADIO HAVE NOT WORKED PROPERLY SINCE I PURCHASED THE JEEP. UPON CALLING JEEP, AND PROVIDING MY VIN #, I WAS ADVISED THAT IT NEEDED A "RADIO ENHANCEMENT". LOOKING ONLINE, THERE ARE MANY COMPLAINTS OF THIS ELECTRICAL SAFETY ISSUE, AND YET TWO LOCAL DEALERS HAVE NEVER HEARD OF IT ? THERE ALSO DOESN'T APPEAR TO BE ANY APPARENT "FIX" AT THIS TIME. HOPEFULLY THE NHTSA CAN LOOK INTO THIS POTENTIALLY DANGEROUS PROBLEM. *TR

Mileage: 6,000

FIRST INSTANCE: AT VEHICLE STARTUP, ELECTRONIC GAUGE CLUSTER IMMEDIATELY POSTED "SERVICE IMMEDIATELY" WARNINGS FOR ABS, AIR BAGS, 4X4 SUSPENSION, PARKSENSE, AMONG OTHERS. SPEEDOMETER WAS NOT OPERATIONAL. UNSURE IF BLIND SPOT MONITORING WAS OPERATIONAL. CHECK ENGINE LIGHT REMAINED ON. TURNING OFF IGNITION, OPENING DOORS, AND WAITING SEVERAL MINUTES DID NOT CLEAR THE ISSUE. AFTER WAITING OVERNIGHT, EVERYTHING WAS OPERABLE. AT FIRST SERVICE VISIT, DEALER RECONFIGURED PCM PER CHRYSLER AND RETURNED VEHICLE. SECOND INSTANCE: APPROXIMATELY TWO WEEKS LATER, THE ABOVE ISSUE RECURRED. WE COULD NOT MAKE IT TO THE DEALER AND HAD TO DRIVE THE VEHICLE IN THIS CONDITION. A FEW DAYS LATER, THE ISSUE RECURRED ONCE MORE. THIS TIME, WE WERE ABLE TO DRIVE IT TO DEALER. WHILE SERVICE WAS CLOSED, WE ASKED SOMEONE TO VERIFY THE CONDITION AND DOWNLOAD CODES. WE CONTACTED JEEP CUSTOMER CARE AND WAS ASSIGNED A CASE MANAGER. AT SERVICE VISIT, THE DEALER STATED THEY WERE UNAWARE OF THIS EVER HAPPENING, AND I TOLD THEM I HAD SEEN SEVERAL CASES ON JEEP INTERNET FORUMS OF AN ABS MODULE BEING REPLACED. AFTER SPEAKING WITH JEEP, DEALER INSTALLED NEW ABS MODULE. ALSO, WE WERE GIVEN A RENTAL CHRYSLER 300C FOR ONE DAY DURING THIS VISIT, AND IT FAILED TO START THE MORNING WE HAD IT DUE TO AN APPARENT ELECTRICAL ISSUE AND HAD TO BE TOWED FROM OUR GARAGE. JUST TWO WEEKS AFTER THE JEEP HAD THE ABS MODULE REPLACED, WE HAVE YET TO SEE RECURRENCE. HOWEVER, WHEN I ASKED CHRYSLER CASE MANAGER IF ALL SYSTEMS DISPLAYED AS NEEDING SERVICE DURING THIS ISSUE WERE TRULY MECHANICALLY WORKING OR NOT, SHE SAID THEY "PROBABLY" WERE. WHEN I QUESTIONED THAT RESPONSE, SHE STATED THE BEST THING TO DO WOULD BE TO PULL OVER AND HAVE VEHICLE TOWED IF IT HAPPENED AGAIN. SHE WOULD NOT CONFIRM THAT OTHER VEHICLES HAD A SIMILAR ISSUE OR IF THE ABS MODULE FIX WAS SUCCESSFUL IN THOSE CASES. *TR

Mileage: 7,774

WHEN I TURNED MY VEHICLE ON THIS MORNING THE INSTRUMENT CLUSTER SHOWED WARNING LIGHTS FOR THE ENGINE, EMERGENCY BRAKE, AIRBAGS, ABS AND ELECTRONIC STABILITY CONTROL. I ALSO GOT SEPARATE MESSAGES SAYING TO HAVE THE AIRBAGS, ABS AND ELECTRONIC STABILITY CONTROL CHECKED. THE SPEEDOMETER WOULD NOT WORK WHEN I STARTED DRIVING NOR WOULD THE ODOMETER. ALTHOUGH IT DOESN'T APPEAR THAT THERE IS ANYTHING ACTUALLY WRONG WITH THE CAR, THIS IS OBVIOUSLY A SAFETY HAZARD SINCE I CANNOT TELL WHAT SPEED I AM DRIVING AT. WILL BE BRINGING THE CAR IN TO THE DEALER TO GET THE ISSUE SORTED, BUT WANTED TO FILE A COMPLAINT IN THE HOPES THAT A RECALL OCCURS (IT APPEARS AS THOUGH I AM NOT THE FIRST PERSON THIS HAS HAPPENED TO). *TR

Mileage: 3,837

WHEN USING THE REMOTE START... THE CAR DOES TURN ON. HOWEVER, IT DOESN'T REMEMBER SETTINGS OR ADJUST INSIDE OPTIONS (HEATED SEATS, STEERING WHEEL, DEFROSTERS) IN THE SUMMER THE A/C DOESN'T TRN ON. WHEN I OPEN THE DOOR THAT'S WHEN THE SETTINGS TURN ON. SYSTEM IS NOT RUNNING AS DESIGNED. *TR

Mileage: 1,000

VEHICLE STALLED AT A STOP LIGHT. THE INSTRUMENT PANEL REGISTERED NEUTRAL, BUT THE GEAR SHIFT WAS IN DRIVE, WITH THE ENGINE OFF. THE GEAR SHIFT WAS UNABLE TO SHIFT. CAR STALLED T RED LIGHT. ..UPDATED 08/19/13 *BF THE VEHICLE STARTED 15-20 MINUTES LATER. THE VEHICLE STALLED AGAIN SIX DAYS LATER. THE VEHICLE WAS UNABLE TO DIAGNOSE THE PROBLEM. UPDATED 08/27/13

Mileage: 1,100

ON 8-1-2013 OUR 2 WEEK OLD NEW 2014 JEEP GRAND CHEROKEE WHEN STARTED THE INSTRUMENT CLUSTER WOULD NOT COME ON AND STAYED BLACK. I RESTARTED THE JEEP AND THE CLUSTER CAME ON. THEN ON 8-8-2013 THE SAME THING HAPPENED AGAIN THE INSTRUMENT CLUSTER WENT BLACK AND STAYED OFF FOR OVER FIFTEEN MINUTES. THIS IS A MAJOR SAFETY ISSUE AND I AM CONCERNED FOR MY WIFE AND DAUGHTERS SAFETY. I FILED A COMPLAINT WITH CHRYSLER YESTERDAY AND AM CALLING THE DEALERSHIP TODAY TO SEE WHAT CAN BE DONE. I JUST WANTED TO MAKE A RECORD OF THIS WITH YOU AS I SEE ONLINE THAT THIS IS A GROWING PROBLEM . *TR

Mileage: 100

CAR STALLED DURING A RIGHT TURN. THE INSTRUMENT PANEL REGISTERED NEUTRAL, BUT THE GEAR SHIFT WAS IN DRIVE, WITH THE ENGINE OFF. THE DEALER WAS UNABLE TO FIND A PROBLEM. ..UPDATED 08/19/13 *BF

Mileage: 322

ISSUES TO DATE: THESE ISSUES ARE NOT DEPENDENT ON WHICH KEY FOB IS PRESENT OR WHICH MEMORY SETTING IS PUSHED. IT HAPPENS ON ALL MEMORY AND PERSONALIZATION SETTINGS. --THE COLLISION WARNING AND ADAPTIVE CRUISE RANDOMLY SAY THEY ARE ACTIVE OR INACTIVE.. SOMETIMES THEY DON'T DO ANYTHING. WHEN CLICKING THE CHECK BOX FOR NEAR OR FAR, SOMETIMES IT WILL "UNCHECK" WHILE YOU ARE WATCHING IT. SOMETIMES YOU CAN CLICK FAR, THEN IT MOVES TO NEAR ALL ON ITS OWN. --RANDOMLY THE CHECK MARKS FOR OTHER VARIOUS CUSTOMIZATIONS DISAPPEAR. RANDOMLY THEY REAPPEAR. --NAV/RADIO RANDOMLY REBOOTS. THIS OCCURS IN PARK, AND WHILE DRIVING AT ALL SPEEDS --NAV HAS COMPLETELY LOST ME AND PUT ME IN THE MIDDLE OF A LARGE BODY OF WATER (HAVE PICTURE) --AC DOESN'T COME ON WHEN VEHICLE IS REMOTELY STARTED. IT WAS SET TO AUTO AND 74 WHEN THE VEHICLE WAS SHUT OFF. --RADIO SETTINGS DON'T CHANGE WHEN YOU PUSH FOR OCCUPANT ONE OR TWO-- THEN AGAIN SOMETIMES IT CHANGES JUST BECAUSE --XM SERVICE SOMETIMES TAKES 30 SECONDS OR MORE TO LOAD.. EVEN WHEN SITTING IN A WAL-MART PARKING LOT. WHILES IT'S LOADING THE REVERSE CAMERA DOESN'T ACTIVATE. -- GOTTEN TWO VEHICLE NEEDS SERVICE 911 MESSAGES. ONE JUST FOR SERVICE THE SECOND TIME FOR PHONE NOT WORKING (HAVE PICTURE OF THIS SCREEN) --ON SECOND MESSAGE I HAD THE VEHICLE CALL UCONNECT ASSIST. THE VEHICLE CALLED... MY PHONE WAS NOT LINKED TO IT. THE GIRL ON THE OTHER END HUNG UP ON ME AFTER I REFUSED TO PROVIDE MY VIN WHICH THE VEHICLES CENTER CONSOLE SAYS IT SENT. I HAVE BEEN WORKING WITH THE LOCAL DEALERSHIP. THEY REPLACED THE CENTER CONSOLE/NAV UNIT YESTERDAY AND NOTHING CHANGED. *TR

Mileage: 50

WHILE TRAVELING AT HIGH SPEED OR LOW SPEED FOR NO REASON VEHICLES GEAR SHIFTER SELECTS NEUTRAL ON ITS OWN. ALSO PROBLEMS WITH VEHICLE INSTRUMENTS DISPLAY, DISPLAYING VARIOUS FAULTS WITH VEHICLE. AFTER VEHICLE COMES TO A STOP AND VEHICLE RESTARTED PROBLEM DISAPPEARS THEN REAPPEARS A SHORT TIME LATER. NOW TAKEN BACK TO DEALER FOR THEM TO REPAIR VEHICLE. STILL WAITING AFTER TWO WEEKS FOR CHRYSLER TO REPAIR/SUPPLY NEW PARTS. *TR

Mileage: 400

TL* THE CONTACT OWNS A 2014 JEEP GRAND WAGONEER. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE RADIO AUTOMATICALLY CAME ON. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO DO JUST THAT. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THE VEHICLE WAS DESIGNED TO FUNCTION IN THAT CAPACITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 300.

Mileage: 15

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE SPEED ODOMETER FAILED TO FUNCTION. IN ADDITION, THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED ONTO THE EMERGENCY LANE AND TURNED OFF. AFTER WAITING TEN MINUTES, THE VEHICLE WAS TURNED ON AND THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,345.

Mileage: 2,345

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE EXACT CAUSE OF THE FAILURE WAS UNKNOWN HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 29. THE CURRENT MILEAGE WAS 233.

Mileage: 29

INSTRUMENT CLUSTER WENT OUT WHILE DRIVING. THIS INCLUDED THE SPEEDOMETER, FUEL GAUGE, RPM. AND ENGINE TEMPERATURE GAUGE. I HAD NO IDEA THE SPEED IN WHICH I WAS DRIVING. I HAVE HAD THE CAR FOR 10 DAYS. I WAS HEADING IN THE SAME DIRECTION AS THE DEALERSHIP WHEN THIS OCCURRED. DROVE IT RIGHT THERE AND MADE SURE THEY SAW IT WAS NOT WORKING BEFORE TAKING AND TURNING THE VEHICLE OFF AND ON. THE DEALERSHIP SAID IT NEEDED A NEW INSTRUMENT CLUSTER AND IT WOULD BE 3 TO 5 DAYS TO GET THE PART. THE DEALER TRIED TO GET ME TO TAKE THE VEHICLE AND BRING IT BACK WHEN THE PART CAME IN SINCE THE INSTRUMENT CLUSTER CAME BACK ON. I TOLD THEM I DID NOT FEEL SAFE DOING THAT. THE DEALERSHIP ENDING UP GIVING ME A RENTAL CAR. *TR

Mileage: 500