2014 JEEP GRAND CHEROKEE Unknown Or Other Problems

The dealership says that they repair the open recall, but it still shows that the issue hasn’t been fixed.

Hello I have a 2014 grand Cherokee 3.6 and the oil cooler went out again .. this is TH 3RD TIME. The last 2 times I pay out of pocket for it but now 3 different mechanics told me there’s either a recall or something with the oil cooler when jeep has to fix it. I don’t want to pay another $1000 again PLEASE HELP ME OUT JEEP OF LOWELL DIDNT HELP AT ALL

I purchased a used 2014 Jeep Grand Cherokee Overland. The seller claimed the mileage was around 76,800 at the time of sale. After the purchase, a vehicle history report (Carfax/AutoCheck) showed that the actual mileage was approximately 223,000. This means the odometer reading was rolled back or misrepresented. The title paperwork shows a false mileage disclosure. This problem puts consumers at risk because the true condition of the vehicle is hidden, making it unsafe to rely on maintenance records or expected performance. It is also a violation of federal odometer laws. The issue has been confirmed by the vehicle history report, and all documents are available for inspection if requested.

While driving down the road my car randomly shifts into neutral and won’t start back, when I finally get it to start back it won’t shift

The car will randomly throw itself into neutral and i will completely lose all power. got a diagnostics done and it is the transmission control module. the part is currently on back order because so many cars are having the same issue as mine.

Defrost not working (HVAC)

I was stopped in traffic at approximately 16:00 on Tuesday 5/27/2025. All of the sudden the drivers side headrest deployed with force, hitting me in the back of my head and pushing my head and neck forward. Since the incident I am experiencing pain in my neck.

While driving on the interstate suddenly my jeep switched gears I was able to put back in drive and pull over. After pulling over and jeep being put in park it wouldn’t go back into drive, after 3 attempts turning car off and back on again it finally shifted to drive. I was able to at least get home and put it in garage. It now will not go into reverse at all, I try frequently, this happened a few months ago, I also called and reported issue but was never told I had to get online and fill out a form etc. I can’t afford to pay for this big of a repair. It seems this issue has occurred on several 2014 jeeps. This was extremely scary and unsafe to say the least even more so with my kids in the car. I hope I can get this taken care of and finally have a vehicle again. Please email [XXX] or call me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear hatch leaking creating electrical fire hazard potential.

Car unexpectedly shifted into neutral without me switching gears while driving.

I had a recall on the dash of my Jeep due to the leather wrinkling.I had very slight wrinkling, so I honored the recall and took it to the dealership. They replaced the leather which seemed to fix the problem, well WRONG, they put the leather down with no adhesive to keep it in place. Long story short, it began having some puckering in the middle,now the whole dash looks like a wrinkled bed sheet and its totally lifted along the bottom of the windshield, which has caused my defrost vent to lift out of place and resricts airflow. This resricts my visibility when the defrost cannot blow accurately. I took it back to the dealership to show them,and to tell them that it's worse than before I brought it to them, and if I had've known this would happen, I would have left it alone! I showed them that they Obviously didn't put adhesive under the leather, the just laid and tucked it! They said they couldn't repair it. I took it to get it assessed and as soon as he saw it, he said "This was OBVIOUSLY installed Wrong!"

Noise possibly coming from the transfer case shifting into different gears. Four wheels lowe is not working, end movement and impact when accelerating and when slowing down. Sudden movements when turning right

SERVICE SHIFTER LIGHT, CAR NOT GOING INTO GEARS.

The active headrest restraint system deployed without being in a crash or hitting a bump for that matter. The vehicle was sitting stationary when it deployed. This could be a major safety issue as I have had a history of concussions and if this were to have deployed while I was driving, the consequences could have been severe. I see that they expanded a 10 year warranty for this, but it deployed a couple of months after that 10 year warranty expired. This should be covered for lifetime as it is a malfunctioning safety component that could seriously injure someone or render them incapacitated at highway speeds. All of this is due to a plastic clip failing that holds a metal pin.

My instrument cluster (where the speed, gas level, engine temperature, etc. Is displayed) had completely blacked out. It was periodically coming on. But it's not coming on at all anymore. I've taken it to the dealership, had it replaced (with a used part), had the wiring checked, also tried reprogramming the instrument cluster. Nothing has worked. There was a recall for this same exact problem, with the same exact vehicle except my vehicle was manufactured 3 months after the recall notice called for vehicle manufactured through Aug 2013 my was November 2013. I feel that my vehicle also should've been part of that recall notice.

-The passenger seat head rest popped open (exploded - it was super loud) when in the process of backing up out of my driveway. - The safety of everyone in the car was put at risk. My husband was in the seat and was hit in the back of the head. My son, his wife and their 2 month old daughter was in the back seat. - The problem has not been reproduced or confirmed by anyone. It just happend last night. - It has not been inspected yet either. - There was no indication of any issue with the head rest. There was no collision or problem prior to the rest rest popping open (or exploding, seriously).

I was driving home from dinner and while driving I got a notification on the dashboard and then few moments later it locked up and everything started turning off. Incuding the radio, AC but not the car. The car would not drive once I got it on the side of the road. The car would not turn off due to not being able to place car in park. It was stuck in drive. My husband had to come over and put his foot on brake and take over the wheel. He then hit the power button for 5 seconds and it went into park and turned off. We called a tow company to take it to dealership to get fixed. We seen we had some recalls so we asked if that was the issue they said yes and ordered parts to fix. Days and weeks went on got car back and when I drove home my car I will say does not feel safe for me to be in nor be on the road. I had smoke inside my car where battery is when on side of road which one day will be where my kids are. Also they said nothing was wrong with alternator but when on side of road I could smell burnt alternator. They said was fine and recall wasn't needed. I do not feel safe at all nor does my husband feel safe driving the car. Dealership we bought from never told us about the recalls when we bought in 2020, and now this dealership saying it doesn't need to be done we do not feel the car is safe to be on road and will be fire hazard down road.

The shifter has a manufacturer issue the car while it is accelerating throws itself into neutral on its own. The car could be in drive and it'll throw itself into sports mode on its own. It'll drop down the acceleration on its own as if it's shifting on its own. Car could be put into park and the shifter will throw it into neutral or in reverse. Contacted Chrysler they refusing to honor the recall cleaning there's an expiration date. This has been reported to you guys many people have the same issue ( 19V447) I literally almost died with what the shifter is doing and I need them to honor their recall this is a safety hazard that can kill or answer anyone easily

While driving it shifts into neutral

What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger-side Active Headrest of my 2014 Jeep Grand Cherokee exploded as I was driving last week. After inspecting it myself, it appears that the plastic parts that hold the headrest together broke. This seems to be a common problem after googling the issue. It is available for inspection upon request. How was your safety or the safety of others put at risk? This could have caused a head injury. I am worried that if the driver's side headrest explodes while I am driving that it could cause injury or cause me to crash. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership I spoke to said that the warranty had been extended for these active headrests (So it is a known issue) but that extension is expired so I would have to pay out of pocket to have them replaced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? This happened spontaneously with no warning.

Unknown

I was travelling down the road at approximately 30 mph and my the active headrest on the passenger side randomly deployed. This caused an extremely loud noise that sounded like an explosion. This caused me to swerve and slam on the brakes. It was unclear, at the time, what was happening. This has now caused extreme anxiety that it will happen on the driver side, while I am driving, and cause bodily harm or cause me to wreck, which could be potentially fatal. It appears that the clips that were holding it on just broke, or gave out, causing the deployment. After researching this I have found that this is a well known problem with this vehicle and has caused injury to others. When looking up my VIN number it says there are no recalls. It appears as though this is an expensive fix, which should be covered in full because it was a known default that Jeep continued to manufacture in the same way. I am not having to drive Leaning forward, because of fear of injuries if the drivers side does the same. And passengers have to ride with a deployed headrest that will not provide the protection it was supposed to provide in the event of a wreck, and that could cause additional harm because of it already being deployed.

The problem with my vehicle is with emissions system which was covered under the Ecodiesel Extended Warranty lawsuit the EPA filed against the manufacturer Stellantis. My jeep has been down at Crystler Dodge Jeep Ram dealerships for 2 years. The extended warranty states they would repair problems, but they have not. I was told today that they will only give me 8741 for my car but they want to keep it. I’ve had to go to the hospital twice from the first dealership that had my car for a whole year giving me carbon monoxide poisoning. I’ve been paying full coverage insurance for 2 years. This manufacturer has placed and is placing me in a hardship. They said they would/ coukd repair my car and stayed in writing they would have certified techs working on my car, they had the parts manager working on my car and almost killed me. Now, their leadership is trying to bully me into selling them my car for this low ball amount. Why didn’t they offer to buyback before putting me through 2 years of hell. Is it Leah’s to breach a binding legal contract they agreed to honor. I am aware they are to suffer penalties for not honoring the warranty, and for not keeping databases updated by VIN. I was told my parts weren’t covered for months, I had to constantly show them the warranty said the parts were covered they trying to charge me for. I want my vehicle fixed under the extended warranty. I want compensation for this excessive time, and for them not honoring the consent decree they told the EPA and NHTSA they would honor. Please help me get my vehicle fixed under my extended warranty. My car is covered til 199,189 miles or May 13, 2024. I really need help, the manufacturer is not adhering to the consent decree they promised the government and NHTSA they would.

I am driving on the highway and my vehicle goes into neutral on its own it’s very dangerous and almost caused an accident from what I was reading there was a recall for the software for the transmission this happened quite a few times and needs fixing

My youngest son was away at college, using the vehicle to go to and from class. He was driving the Jeep home for summer break when suddenly, the wipers turned on and the dashboard warning lights lit up the dash like a Christmas tree. He did not know what to do, who would? Then the dashboard went completely black. He tried turning off the wipers and then suddenly the car shifted into park in the middle of traffic all on its own, with cars on both sides. He was fortunate that he was not rear-ended and severely injured. My son is a cautious driver, as he fears any accident that could end his athletic career. He pulled over and turned the jeep off and then on and things looked normal. No more flashing dash warning lights, so he continued down the road, hazard lights on, paying close attention to vehicles around him. The dashboard warning lights were flashing repeatedly, vehicle auto shifting itself, dash going completely black and vehicle stalling in moving traffic...this happened several times on his way home. What my son experienced on the road, has happened to me several times since. It is a very frightening and dangerous experience. I believe I have been grossly misled by Chrysler Jeep Sales and continue to be misled about the soundness of my vehicle and the after reporting to the AutoNation (Chrysler Jeep) Service Department, the dangerous situation my family was in by driving my Jeep, I feel I was not dealt with fairly. Is this how they treat all customers or is it because I am Latina and a woman? With a vehicle with so many recalls, so many complaints and so many investigations by the NHTSA, it is a wonder why it is still on the road. Those who know would say, because no one has died, yet. Should that be the accepted answer or response? Should someone have to lose their life before this vehicle is taken off the road? Please see my attached document. I urge you to do a thorough investigation of these serious safety issues. (CPU, modules have been ongoing issues

Unknown the engine rattles when accelerating on to the expressway and my side view. Mirrors passenger and driver side does not operate properly

While driving vehicle shifts into neutral and displays a low voltage message. I was young 75 mph down the high way and the car shifted into neautral without indication that anything is happening.

In Aug my warning light came on, I called Mopar was given a case number it was not until October that I was contacted after repeatedly calling for status. The is was the EGR Cooler which Mopar showed had been replaced when recall issued, I was advised by Stellantis to have towed to dealer, it was towed Oct 15, dealer advised it was replaced a few years earlier but I provided proof it had not, dealer then replaced but then advised it could not be cranked due to not holding coolant, it was not doing this prior to being towed. I then asked for the outstanding recalls to be completed, they advised no parts…I see now one is showing incomplete that should have been done, the other is a problem with part, I called after receiving a letter those parts were in and they said they were not, I then called you and was advised I am on a list to have this completed. I have been having to rent cars to get me to dr appointments since August. It is currently in the shop having the DPF r

Within 48 hours, I experienced two issues: First, we were driving on the highway at a speed of 75 mph when suddenly the front driver's side tire pressure indicator began to ramp up and eventually topped out at 86. We stopped to check the tire pressure at a gas station, and it was really 41. We got back on the highway and the pressure gauge continued to decrease / increase with no rhyme or reason. It eventually went back to the correct pressure. A few days later, we were driving on the highway at 75 mph with the navigation set for an address that was about 60 minutes away. Quite randomly, the navigation voice came on and said "re-route" and wanted us to take a right turn (there was no way to turn or anywhere we could go). Bizarre! It seems like the car's circuitry/sensors are failing. It's alarming.

It has happened twice in 48hrs, driving then all of sudden indicates not in gear. Pull over , will not go back in gear. Will have to wait. Then later on starts. Then is no indication no warning. This is extremely life threatening.

When vehicle has not been sitting overnight or a long period, the initial start does not engage. My mechanic referred to it as a long cold start. To work around this I will push the start button with my foot off the break pedal and let vehicle cycle through whatever. I can then start as normal. Using the key fob the startup happens cleanly. My mechanic said there is a complicated TSB on this issue but I am unable to locate. They have verified it’s not a fuel pressure issue.

The vehicle was running but in park. I was putting air in my tires and heard something. I looked towards the passenger front and seen smoke coming from up front. The air ride pump caught on fire and melted wires, hoses, and the inner fender cover. I was able to put it out quickly.

I own a 2014 Jeep Grand Cherokee 5,7 summit trim, I've been experienced a very scary situation with this car on last 4 months, with no warnings this vehicle completely shuts-off, with no power, no radio, no dash lights. For few times happened on my drive way, but most the times I was on highway running between 45 to 70 mph, its come from the blue. But after the engine stops, it just restart like nothing had happened, no lights on dash no warnings. I left this truck on sandy Sansing dealer ( Milton Florida (850)6236866 like 4 times, they replace few sensors and update software on first time, but day after I was there again, and again and again. Now, they have my car o shop for over 40 days but they can find or replicate de issue, of course to replicate the issue you need to drive the car, and according with then they drove the car for 50 miles with no issues( and of course nobody wants to drive a car that can stops in any minute ). I ask the Dealer if a fuel pump could cause that, they had no clue, but they gave me a price for replace both, so at this point I'm extremely frustrate, cause I've a car with a brand new engine that always was serviced on Jeep Dealer, that I can't use and who has all technical capability is incompetent to fix. I saw lots of cases like mine on internet. I could get someone or my self kill. Any help is deeply appreciate

traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes,but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.

We were driving on the freeway doing about 70mph when without warning the glass sunroof exploded. Not knowing what had happened we pulled over and opened the shade slider and glass rained into the vehicle. Had the shade not been closed, all the passengers would have been hit with flying glass. We did not see anything that would indicate something hit the vehicle; it seemed to just explode for no reason.

Vehicle shifts into neutral when driving down the road and then dies. There is no rhyme or reason to it. Sometimes it does it everyday, sometimes it doesn't do it for 6 days. Seems to happen within 3 to 7 miles of driving the vehicle. Took to Jeep dealer to see if they could figure it out. Over a month later and $1000.00 Jeep dealer replaced the PCM Pin (?) and checked wiring. Picked up the Jeep and 6 days later on way home from work it shifts into neutral going 58 mph down the road and stalls. 30 mins before it would start back up and allow me to drive it. Never any check engine light on, never and noises or chugging, the vehicle does this with no warning and after 5 to 30 minutes will start back up like nothing happened.

I've been experiencing an issue with the brakes on the vehicle not operating properly since 2022. The vehicle does not brake normally, and the brake pedal must be pressed completely down to the floor, or pumped repeatedly before the vehicle begins to slow, and when it does slow, the brakes are less than responsive. There have been several instances where despite allowing extra stopping distance and pressing the brakes all the way to the floor, the vehicle does not stop normally, and I've come dangerously close to being involved in a collision as a result. I've reported these issues to Jeep in the past when the vehicle was there for service, but it was not adequately evaluated. I replaced both front and rear brake pads and rotors, only to have the issue continue. On 6/27/23 when my vehicle was in the body shop for unrelated repairs, the body shop conducted a brake diagnosis and confirmed the stiff break pedal when attempting to brake. They verified the appropriate vacuum at brake booster and vacuum sensor, and disconnected the brake booster sensor and smoke tested the brake booster to find smoke leaking into the main cabin area. They recommended replacing the brake booster assembly with water shed per TSB, and re-checking. They noted that the Vacuum brake booster has failed, and TSB is available in regards to installing water shield with new brake booster, under safety recall T59/NHTSA 17V-572. Once body work was completed, we took the vehicle to Perkins Jeep for the open recalls and requested repair of the brake booster, but were told this isn't a Jeep problem, and that it should have been taken care of at the body shop under insurance-- even though this brake issue was pre-existing to the body damage to the vehicle. Jeep states they do not have the OEM parts to repair this issue and other open recalls at this time, and there is a waiting list.

I have had 2 transfer cases and now I need a transmission all in 2 years I’m so over the jeep products all done by the jeep dealership

Passenger side (front) deployed randomly. There was no collision or impact when it deployed nor was there a passenger occupying it luckily.

MY RIGHT FRONT HEAD REST DEPLOYED WITHOUT A ACCIDENT

•Driver headrest deployed while driving for no reason. Vehicle is available for inspection. •When headrest deployed, it strike me on the back of my head causing uncertainty of what hit me. •The problem has not been reproduce. •The component has not been inspected by the manufacture, police, insurance representative, or anybody else. • There was no warning, lamps, messages, or any other symptoms of the problem prior to the failure.

The hood ltah keeps sticking when we close the hood, it has been greased and still does not work properly. the hood almost flew open on the expressway.

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Gear switching to Neutral while driving, stops abruptly, steering locks up, and the vehicle shuts down completely. In order to restart, the battery requires a jump. The battery is fairly new and shows good voltage. 05/29/2023 (UPDATE) The issue was corrected with the installation of a new battery. Although the battery (2.5 years old) was indicating good voltage levels during testing, it would dip below 9v while driving. As explained by the Jeep dealer mechanic, this was causing the vehicle to immediately shut down, lock steering, and abruptly halt. I believe it’s still a safety issue. If I had been on the freeway, it would have likely created a serious danger to anyone unable to stop, or maneuver, in time.

My jeep has been at the dealership for a year prior to this. On February 21,2023 I gave them a list of a weird smell in my cabin, broken, and missing parts. I was sent an email on the ‘March 14, 2023 saying my jeep was fixed and ready I went in on March 17, 2023 to pick up my jeep, from what I could see the broken pieces were repaired. I got in proceeded to drive, after I went maybe 16 miles one way, I had to turn around, there was a weird smell in my cabin. My eyes, and nose started running and my head was feeling weird. I already have COPD. I found the service manager, he went out and got a technician, the tech stuck his head into the jeep and said it was antifreeze. I told him I don’t know what it is, but I feel weird. They proceeded to lift the hood and there was black smoke, the tech said the “PVC” hose was disconnected. I didn’t know what that was, I left the jeep there. I didn’t feel well throughout the weekend, went to my Dr. Monday March 20, 2023. I had a very bad headache, short of breath, nausea, just feeling really bad and run down. I was told it was possible carbon monoxide poisoning, especially since that PVC hose not connected would distribute exhaust into the cabin. I was then taken back to the emergency room on Sunday March 26, 2023, I couldn’t stop vomiting, stomach hurt so bad and headache. I reached out to the dealership, and informed them what happened. They never replied back. I need help please, I’m a disabled U.S. Air Force retired veteran with COPD and other medical conditions. This situation is unacceptable. I’ve tried to get a meeting with the owners, on several occasions. Since they had my engine taken apart and just sitting out back of their dealership for months. I want the engine replaced completely, or they can send my jeep to another dealership to make sure the engine is complete and fixed. This could have killed me!

My vehicle ignition button got pushed into the dash and I was unable to start or stop my vehicle from running.

While stopped at a drive-through with my foot on my break, my head rest exploded, forcing my head forward. There was no accident and it deployed at random. The passive restraint system failed. Had vehicle been in motion it would’ve been a public safety risk. Appointment at the service center of the dealership has been made. It has not yet been inspected.

In reference to recall W79/20V-699, to date I have attempted on four (4) occasions to have the recall addressed by my dealership, Gettel Chrysler Dodge Jeep Ram of Punta Gorda, Florida without success. I have even contacted corporate about the problem to no avail. Is there anything you can do to force them to follow through on the recall repair?

Jeep placed in park on slight incline and turned off. 5 minutes later seen rolling down driveway (seen on video).

First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.

My son started the Jeep Monday morning and the engine light came on which has never happened before. Then something occurred under the hood and there was a fire. Luckily my son was able to get to a garden hose and put out the fire but now I have a 2014 Jeep Grand Cherokee that has fire damage and needs to be taken into a Jeep dealership for repairs. I have only had the vehicle for a little over 2 years.

On several occasions, while driving between 30 - 70 miles per hour - car goes into neutral by itself leaving you trying to steer the car to the side of the road under multiple risky situations. When pulled over - car can be put into park but if your foot is on the brake pedal the car sputters and won't shut off until brake pedal is released. You can still steer the car to the side of the road but no acceleration is possible. Restarting the car isn't possible for about 20 - 30 minutes. Most occurrence have happened on the interstate. There are no warning signs prior to the occurrences and it's extremely scary trying to get to safety. Diagnostics have been completed by Jeep dealerships and other repair shops and it's been stated all recalls have been made to this car in the past. The fact the car goes into neutral itself is scary. The most recent event puts the total of occurrences at 15 since I have owned the car. No one seems to have an explanation --all I know is its very dangerous especially on the freeway. I would like to know what can be done to get this resolved before someone get hurt.

The head rest on the passenger side has dismantled. I believe it’s an air bag system but am not too sure. The cushion and the plastic part have split and show a few wires. I have not been in any type of collision for the head rest to go ahead and give out like that.

My vehicle has a recall with the parts not available, I crash without prior warning, and injured. I have contact FCA US and other customer care numbers provided. My vehicle was repaired for the outer damage due to the collision, but my vehicle does not pass emission due to parts not being available. My car is drivable with very little power and can only drive a very low speed and locally. I have called about this matter for over a month and afraid that I will get in to another accident. I have not received information on when parts will be available. I had it checked and most probable other components require replacing due to the recall. This put me at risk and could have put my children at risk.

The AHR on the driver's side activated while the vehicle was parked and the driver was hit in the neck. Upon inspection, the plastic tabs that keep the pin in place, keeping the whole apparatus in the off position, broke off.

Uconnect NAV 8.4N updated to the latest firmware when purchased in July of 2020. Currently it will reboot randomly and go to a black screen. At which point it will blast the heater and the radio at full volume while driving. Extremely terrifying and dangerous. Uconnect says it’s not their problem as it is an 8 year old system. Seems like they should be held accountable for forcing drivers into a DISTRACTED driver situation. Repeatedly. So far the only fix I have found is to pull over immediately and restart the vehicle. I am about to purchase an aftermarket unit to replace this dangerous item that is also affecting the resale value of said vehicle.

While driving on a city street the driver side headrest deployed without cause and struck me in the back of the head.

The passenger headrest deployed because the pin plastic bracket has failed it released the headrest unexpectedly and can not be reset. Please advise this is dangerous!

The shifter system (monostable shifter/ electronic shift module) malfunctioned 4 times so far. It has been to the dealer 3 times and the following has been replaced: the electronic shift module, the shift head/knob, the electronic shift module again, and finally the wiring itself, and now 10 miles after picking up my car that was being serviced since Monday (it is Friday now), I have the same issue and it makes my car stuck in first or second gear, I cannot shift into park or out of drive unless I shut the engine off, it puts my car into limp mode and won't let me accelerate or else the car jerks, my infotainment screen intermittently shuts off, and I get the following warning lights and messages: Check engine light, Braking system light, TPMS light, traction control light, "Service Electronic Braking System" message, "Service Shifter" message with OBD code U1467, "Service Power Steering" message, "Service Transmission- Continue in D. Do not shift or turn engine off" message. The PRND lights on the shift knob also flash. This is very dangerous as my car cannot be shifted out of drive (into park), the car won't accelerate or move above whatever speed 1st gear or 2nd gear will allow me to, the car physically jerks forward, and whatever systems like power steering, braking, etc. that may be affected based on the warning lights. I only get the diagnostic code U1467 which is for the shifter, though.

On multiple occasions, after steady driving for approximately 1 hour the vehicle will suddenly begin decelerating. This has happened while driving in the highway. Once the car is stopped and turned off for approximately 10 minutes, the car will drive normally and accelerate to normal speeds.

The leather on the dashboard is de-laminating from the dash and pulling the grilles from their original positions.

The headrest spontaneously popped open and hit me hard in the back of the head while I was driving yesterday. This was dangerous for a number of reason, primary because it could have caused an accident but also the headrest hit me so hard that it seams as if i have a mild concussion. Last night i had a sever headache and neck strain and today I went home early from work for the same reason. It seems as if the problem has occurred to several others as well but no attempt has been made to inform drivers of this dangerous defect. The vehicle has not been inspected but I plan on taking it into my local jeep dealership. No warning was seen prior to the problem.

PASSENGER HEAD RESTRAINT HEADREST DEPLOYS WITHOUT COLLISION. WHILE PARKED IN DRIVEWAY OVERNIGHT, (POPPED OPEN AND FORWARD). DEALERSHIP FOUND NO FAULTS

While driving on the freeway at normal speed limit the vehicle has on 2 separate occasions gone into neutral without the driver touching anything. we have taken the vehicle in twice to dealership who have tried to replicate the symptom. They have kept and driven car on multiple occasions with no success . They tell us they cannot fix the problem without a code if they cannot find it. i have called jeep customer service multiple times and they filed a case number but refuse to get back to me when i leave messages. Jeep Cherokee model 2014 had 81000 recalls for a transmission software issue but not the Grand Cherokee model. This vehicle is clearly very dangerous to drive and my son who was driving nearly had a very serious accident when this happened. What am i to do. i cannot let anyone drive this vehicle . Jeep are not interested in helping the dealership get to the bottom of this issue. i cannot sell the vehicle knowing there is a critical issue with the safety of the vehicle and if someone buys it and gets hurt or killed i probably have a liability. The dealership keeps trying to find it but it may not happen again for weeks or months, like looking for a needle in a haystack. case number with Jeep is 81105546 Please help i am at a loss what to do. We have not used the vehicle since the last incident

The engine oil and filter was recently changed and a few days later oil is now leaking down the engine bay onto the exhaust and onto the skid plates. The correct torque was used and oil filter seal as well as the drain plug are dry. The canister housing has either cracked or seals have failed on that part. It is a known issue with an upgraded part available from FCA. I did not notice it until arriving home after a 20 mile drive and oil was everywhere. this could have caused a fire as there was no warning and no expectation of a leak. Opened a case with FCA to report that this part has failed on my vehicle. Case #80756602

In 2018, my 2014 Chrysler/Jeep Grand Cherokee dashboard material had started to dislodge from the dash. I reached out to Jeep and they denied anything was wrong with the dash on their end and it was my fault for improper care of the car. I found this to be in contrast with research online of a large amount of complaints for the same model as mine suffering the same dashboard glue issues. In December of 2019, I received a notice from Jeep that they would be replacing the dashboard so in January of 2020 I dropped my car off at the local dealership, Joey Accardi. After not hearing from them, I sent an email on February 12, 2020 requesting an update. They advised they submitted a request for approval of the replacement to Jeep and were waiting to hear back. I picked up my vehicle as they could not provide a replacement timeline. After waiting several months I reached out to Jeep customer care Reference #75788102 and they advised they attempted to reach out to the dealership for an update with no response. After getting a response several days later they advised it was ordered and should arrive shortly. After waiting to hear back through the rest of 2020, I reached out again in February of 2021 to Jeep customer care Reference #78420942 and they "escalated" my issue to someone who called the dealership and was told it would arrive in May of 2021. They closed my case on February 5th without any further help or confirmation of receipt of part. I reached out again today, September 9th and received no help or any indication of replacement timeline. It has now been 3 years since I brought this to Jeeps attention and 22 months since they authorized replacement. My concern now is the dashboard material has dislodged two of my AC vents and has folded over where my airbag would deploy potentially causing harm or failure if the airbag were to attempt to deploy. This is clearly an issue with this year and model Jeep and they aren't remedying it potentially putting people in danger.

The passenger side headrest restraint clips seem to have broken or deployed spontaneously. The vehicle has not been in an accident and the headrest is rarely adjusted/used.

I have received notices about Recall W79/NHTSA 20V-699 "Important Safety Recall". I went to my local dealer and they told me the parts are not available. They said they would put me on a waiting list, but that I'm number 162 on the list and they are currently working a number from November of 2019. I called FCA to complain. They directed me to another dealer in the area. That dealer made an appointment and then canceled it due to no parts availability and said they'd put me "on the waiting list". They gave no time frame. I just received another notice urging me to get this urgent safety recall fixed. My take is that FCA is dragging their feet in hopes that the longer they delay, the less repairs they will have to do.

The driver headrest popped open when stopped at a red light. No accident. Just happened spontaneously.

Leather separating from dash board. Causing distraction while driving also bubbles interfere with low light sensor on dash.

Engine stopped working suddenly while driving. Pulled to side of road,tried to start it with no luck.Starter working, cranking but engine is not firing. No warning messages,no check engine lights,only changed message on cluster Before it showed "press brake then press button to start engine" now it shows "press clutch ... to start engine".3 weeks back visited dealership(MotorWorld in Wilkes-Barre,PA) to fix last recall.After 2 days spent at dealership,nothing happened, recall was not completed.Accident happened 7/7/21, next day vehicle was towed to dealership, set for diagnostic for Friday July 9,2021,and now it is sitting there for 10 days,with no information what exactly happened to vehicle

Randomly my grand Cherokee overland 4wd stared spraying oil all over the rear of the vehicle. Took it to jeep and they said the rear deferential was shot and that the hose had melted off due to over heating. The vehicle never once displayed any indication of any failure or overheating. When I asked how could there not be any warning lights I was told it just happens. After researching this issue I discovered it's a very common problem. My concern is the vehicle could have easily locked up and caused the vehicle to flip or cause an accident with no warning.

The active head restraint on the passenger on the passenger side deployed without any collision. We came out one morning to just find this popped open and it will not reset. It has to go to the dealer for repair (scheduled 6/23) but could have caused serious injury if it deployed while someone was sitting in the seat.

The vehicle reported a low battery followed by numerous other warnings in sequence and then within a few seconds stalled and would not restart. Upon taking the vehicle to the garage, the alternator (and consequently battery) needed to be replaced. Reading other Jeep Grand Cherokee recalls, to me the indecent sounds exactly like the NHTSA Campaign ID: 14V634000 - where ''the alternator fails and the vehicle may stall'. (Manufacturer Campaign Number: T36)

At approximately 2:00 PM, on January 17, 2021, my wife was sitting in the front passenger seat of our 2014 Jeep Grand Cherokee Summit waiting for me so that we can drive to Columbus, GA for my brother's funeral. Then, for no reason at all, the headrest of the passenger popped open. My wife screamed because she thought someone was hiding in the back seat and had smacked her on the back of her head. We don't know why it happened but would like for it to be fixed by Jeep. A replacement headset was estimated to cost about $1000.00.

I currently own 2 2014 Jeep Grand Cherokees that suffer from this issue, and found numerous complaints online regarding this dash board delamination issue. Back in 2020 we received a letter indicating that the dash was part of the X81 campaign to send in proof of repair to be reimbursed by the program, however, since we did not know we needed to take it in for this, the form was never completed as the repairs were never done. (this repair is over 2000$ of which we do not have due to covid and the shut down of my wife job) Then I purchased another 2014 in which the dash was in way worse shape. I was under the impression that due to the previous letter that the repair should be covered under the X81. however, the dealer has informed me that the extension was only good for 6 months. On top of that, the parts are taking up to 1-2 years to receive. Also, if I had owned my SRT Jeep back when this campaign was done, given the current condition, I would have had the repair done or had ordered the parts for it. It is my thoughts that this dash, being as common as this is, should be covered due to me not owning the vehicle and the paperwork not being clear about the process could be completed by the dealer at no charge. To me it looked like I had to pay it, and would be reimbursed. I asked if they would be willing to sell me the part at a discounted rate, but the warranty department said there is nothing I could do. To me, this dash issue causes a driving distraction as the dash is in such poor shape, at least with my SRT, that i find myself looking at it, instead of the road.

MY 2014 JEEP GRAND CHEROKEE LAREDO 4X4 "S GRILLE COWL IS CRACKING SO BAD THAT IT IS MAKING A HOWLING NOISE WHEN YOU ARE DRIVING DOWN THE ROAD. IT HAS BEEN GRADUALLY GETTING WORSE. IT IS TO THE POINT NOW THAT IT NEEDS TO BE REPLACED. I FEEL IT SHOULD BE COVERED BY JEEP.

PARK ASSIST LIGHT REMAINS ON EVEN IF PRESSED TO TURN OFF TO ACTIVATE, WHILE MOTOR RUNNING IN PARK OR NEUTRAL WITH MY FOOT ON THE BREAK. NOTHING WORKS TO ACTIVATE THIS SENSOR. HELP PLEASE.

Mileage: 137,218

2 WEEKS AFTER I BOUGHT IT THE CHECK ENGINE LIGHT CAME ON. I'VE TAKEN IT TO FIRESTONE 3 TIMES AND EACH TIME THEY FIX IT AND THE LIGHT GOES OFF. BUT THEN 2 DAYS LATER THE LIGHT COMES BACK ON. 3 TIMES THIS HAS HAPPENED SO I'VE PRETTY MUCH GIVEN UP.

THE OIL FILTER HOUSING IS CRACKED AND IT IS A KNOWN ISSUE WITH MY VEHICLE.ONE MORNING THERE WAS A LARGE AMOUNT OF OIL UNDER MY VEHICLE. AT THIS TIME THERE ARE SO MANY OPEN ISSUES WITH THIS DEFECTED PART THAT I AM UNABLE TO GET THIS PART CAUSE THERE ARE 5800 PEOPLE IN LINE BEFORE ME WAITING FOR THIS PART. I AM UNSURE WHERE TO START TO HAVE THIS RECALLED BUT I WOULD LIKE TO MOVE IN THE DIRECTION OF HAVING THAT DONE. PLEASE HELP! I NEED TO HAVE THIS DONE? I READ ONLINE THAT THERE WAS A POSSIBLE PETITION STARTED FOR THIS VERY ISSUE.

Mileage: 145,000

MY PASSENGER SIDE HEADREST JUST CAME APART ALL OF A SUDDEN MY CAR WAS PARKED IN MY PARKING SPOT AND I NOTICED IT. WAS NEVER INVOLVED IN ANY ACCIDENTS JUST OUT OF NOWHERE THIS HAPPENS

Mileage: 119,000

THIS IS MY SECOND JEEP AND MY PREVIOUS HAD THE SAME ISSUE. THE WIND SHIELD FLUID KIND DRIZZLES OUT AND NEVER REACHES THE TOP OF THE WIND SHIELD

Mileage: 115,000

WE WERE DRIVING DOWN THE ROAD AND THE CAR WENT INTO NEUTRAL. WE WERE STUCK ON THE MIDDLE OF THE ROAD WHILE WE TRIED TO GET IT TO GO BACK INTO DRIVE. IF THIS WOULD HAVE HAPPENED WHEN WE WERE TURNING OUT IN FRONT OF A CAR OR ON A BRIDGE IT WOULD HAVE BEEN REALLY BAD AND MORE THAN LIKELY CAUSED A BAD WRECK. EVERYWHERE I READ SAYS THESE CARS A NOW FOR THE SHIFTER PROBLEM BUT DOESN'T APPEAR TO HAVE A RECALL FOR MY EXACT VIN. WE HAD TO STOP DRIVING THE CAR BECAUSE WE ARE SCARED IT IS GOING TO GET US IN A WRECK. THE JEEP DEALER NEAR US SAID THAT WE NEED A NEW ELECTRONIC SHIFTER. IT IS ON BACK ORDER UNTIL EARLY FEBRUARY. WHAT CAN WE DO TO GET THIS REPLACED FREE OF CHARGE BECAUSE THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE HORRIBLE WRECKS. WE WERE DRIVING DOWN THE ROAD GETTING READY TO TURN ONTO AND I70 ON RAMP WHEN THE CAR JUST WENT TO NEUTRAL AND STOPPED. THE CAR WAS STATIONARY FOR MAYBE A COUPLE OF MINUTES WHILE WE TRIED TO GET IT BACK IN GEAR AND DRIVE STRAIGHT HOME. WE GOT LUCKY WE DID T GET HIT BY A SEMI TRUCK BECAUSE IT IS A VERY BUSY AREA BECAUSE THERE ARE 2 TRUCK STOPS THAT DRIVE THROUGH THERE.

Mileage: 129,000

SEVERAL TIMES I HAVE PUT MY VEHICLE IN PARK AND IT HAS STARTED ROLLING BACK. ONCE IT WAS IN PARK, THE DRIVER EXITED THE VEHICLE, AND AFTER A MINUTE THE VEHICLE BEGAN ROLLING. YES IT WAS IN PARK AS INDICATED ON THE DASHBOARD. I HADN'T PUT THE PARKING BREAK ON AS I HAD JUST STOPPED THE VEHICLE AND WASN'T PLANNING ON STAYING PARKED. WE WERE IN MY DRIVEWAY WITH A VERY SLIGHT INCLINE. ALL TIMES (4 SO FAR) I HAD TO PUT MY FOOT ON THE BREAK TO STOP THE VEHICLE. ONCE MY DAUGHTER WAS IN THE CAR AND JUMPED OVER TO SAVE HER LIFE BY PUTTING HER FOOT ON THE BREAK AS IT WOULD'VE WENT OVER THE SIDE OF A HILL. WITH A QUICK SEARCH IT APPEARS SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME WITH BRAND NEW 2014 JEEP GRAND CHEROKEE

OUR JEEP'S SHIFTER OCCASIONALLY REFUSES TO GO INTO "PARK" AFTER COMING TO A COMPLETE STOP AND WILL NOT GO INTO PARK EVEN AFTER OPENING THE DRIVER DOOR WHICH IS SUPPOSED TO AUTOMATICALLY HAPPEN BASED ON THE FIX IN SAFETY RECALL S27/NHTSA 16V-240. THE JEEP DEALERSHIP TOLD ME THERE IS A SHORT IN THE SHIFTER BUT THE REPAIR WOULDN'T BE COVERED BECAUSE THE SAFETY RECALL WAS ONLY FOR A "SOFTWARE" ISSUE NOT A "MECHANICAL" ISSUE WITH THE SHIFTER. EITHER WAY, IT IS A SAFETY HAZARD THAT WE CAN NOT SAFELY PARK OUR VEHICLE AND WE ARE EXPERIENCING SOMETHING THAT SHOULD HAVE BEEN FIXED IN THE MENTIONED SAFETY RECALL, BUT WASN'T.

Mileage: 82,000

I NOT ONLY DID I HAVE PROBLEM WITH THE SEAT BELT. I HAVE A PROBLEM WITH MY DASH BOARD THE IS A RECALL AND THAT HAS BEEN SINCE 02/2020 AND IT STILL HASN'T BEEN REPLACE. NOT ONLY THAT I HAD TO REPLACE BRAKES ROTOR CALIPER ON ALL FOUR TIRES WHEN I BROUGHT THE CAR IT HAD 23,599 MILES AND WHEN I REPLACE THEM THE MILES 31,00 MILES. I WAS WORKING THEM BUT SOCIAL SECURITY TOLD ME I COULDN'T WORK AND GET BENIFITS. SO I HAD TO QUIT THE JOB. HOW I AM I SUPPOSE TO PAY $728.11 CAR PAYMENT AND INSURANCE. AND PAY FOR REPAIRS TO. I GOT THE CAR 08/31/2018

ACTIVE HEADREST DEPLOYED WITHOUT CAUSE. CAR WAS MOVING AT HIGHWAY SPEED AND NO CONTACT WAS MADE WITH ANY OTHER VEHICLE AND NOT WHILE TURNING.

VEHICLE WAS IN MOTION ON A HIGHWAY WHEN "SERVICE SHIFTER" WARNING CAME ON. LIGHTS ON SHIFTER GO ON AND OFF RANDOMLY WHILE PARKED AND IN MOTION ON HIGHWAYS, CITY STREETS. SHIFTER GETS STUCK BETWEEN GEARS, SHIFTER LIGHT READING GEAR READS DIFFERENTLY THAN DASH PANEL GEAR, EX. SHIFTER IS PUT IN DRIVE (D) AND DASHBOARD READS NEUTRAL (N). THERE ARE DELAYS IN SHIFTING BETWEEN GEARS AND BEEPING SOUND COMES ON. WHEN PUTTING VEHICLE INTO PARK AND IT WILL NOT READ IT, CREATING A STALL IN THE PROCESS, AND HAVING TO MOVE SHIFTER IN DIFFERENT GEARS BEFORE IT WILL START TO READ GEARS AGAIN. VEHICLE HAS THRUSTED FORWARD AFTER PUTTING INTO PARK WHILE A BEEPING NOISE IS GOING OFF. SHIFTER HAS NOT WANTED TO GO INTO PARK, OR REVERSE AND INSTEAD GOES INTO NEUTRAL. WHEN SHIFTER HAS BEEN PUT INTO PARK THE ENGINE HAS MADE AN ACCELERATION NOISE. SHIFTER HAS BEEN ERRATIC AND NON-CONSISTENT, CREATING FEARFUL AND UNSAFE OPERATING ISSUES.

Mileage: 79,000

I SENT IN COMPLAINT # 11374883 ON 11/16/20 BUT NEEDED TO ADD THAT MY AIRBAGS ARE NOT WORKING EITHER ALONG WITH THIS SEAT BELT THAT THE PENDULUM OR MOTOR HAS BROKEN. I UNDERSTAND THE AIRBAGS ARE TIED INTO IT THE P67 RECALL AS WELL. THEY ARE NOT WORKING EITHER AND MY WARNING SYSTEM IS NO LONGER TELLING ME MY AB OR SEAT BELT IS NOT WORKING OR ON. RECALL P67 WAS MY MODEL AND MAKE JEEP BUT MY VIN WAS NOT INCLUDED FOR SOME REASON. I CALLED GM AS THE RECALL STATED AND THEY SAID THEY DON'T KNOW WHY MY VIN WAS NOT PART OF THE RECALL AND SHOULD HAVE BEEN,. THEY ADVISED ME TO REACH OUT TO YOU AND ASK YOU TO GET THIS ADDED TO THAT RECALL AS THE ISSUES MATCH AND ARE THE SAME FOR OTHER OWNERS OF THE SAME VEHICLE I HAVE AND YEAR AND MODEL. PLEASE, MY SAFETY IS COMPROMISED AND I DO NOT HAVE THE FUNDS TO GET THIS DEFECT FIXED. I AM THE CAREGIVER TO MY SICK 81 YR OLD HANDICAPPED MOTHER AND I NEED SAFETY WHEN CARRYING MY 81 YR OLD MOTHER AROUND. THE PASSENGER SIDE WILL GO NEXT AS REPORTED BY OTHERS ON THE THREADS I SEE. THIS ISSUE OCCURRED AT THE MILEAGE OTHERS SAID IT DID TO THEIRS. 14,000+ AS A MATTER OF FACT. PLEASE, GET ME UNDER THIS RECALL FOR MY JEEP GC LIMITED 2014 MODEL. THIS IS CLEARLY A DEFECT AS WAS MY OIL SENSOR THAT HAD NO ISSUES AT ALL BUT A WARNING LIGHT THAT CAME ON.. I HAD IT FIXED AT 550.00 BACK 2 YRD AGO. MANY OTHER SAME COMPLAINTS BUT NO RECALL. CHRYSLER FILED BANKRUPTCY. YOU ARE TRULY, MY ONLY HOPE TO GET THIS UNDER THE P67 RECALL AS IT SHOULD HAVE BEEN WHEN MY MODEL AND MILEAGE IS THE SAME AS OTHERS WHEN THE ISSUES OCCURRED. PLEASE HELP ME. I HAVE NEVER HAD THIS HAPPEN IN ANY OF MY PAST CARS OR MY HUSBANDS OLD CAR OR MY DAUGHTERS CARS. THIS IS A DEFECT AND MY FAMILIES SAFETY IS AT RISK AS THIS IS OUR MAIN VEHICLE. PLEASE HELP AND GET ME UNDER THAT RECALL. I AM PRAYING ABOUT THIS , THAT YOU WILL HELP US TO GET THIS DEFECT RESOLVED UNDER P67.

Mileage: 58,200

DRIVER SIDE SEATBELT MOTOR IS OUT RENDERING MY SEATBELT USELESS AND AIRBAGS. NO BEEPING IF SEATBELT IS NOT ON. I AM NOT PROTECTED AS SEATBELT MOTOR IS OUT. RECALL P67 DOES NOT COVER MY VIN BUT NEEDS TO AS IT WENT OUT AT 58,000 MILES WHICH IS COMMON. I NEED TO BE INCLUDED. MY SAFETY IS AT RISK. VEHICLE START UP SEATBELT WON'T MOVE OR TIGHTEN. IT'S LOOSE ON THE FLOOR. SEE ALSO ODI 11377406 *DSY*DT*DT*DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

Mileage: 58,600

I STARTED RECEIVING THIS ERROR JUST AFTER THE 'RECALL FIX' FOR THE SHIFTER. NOW IT GOES ON WHILE DRIVING AND SHIFTING. THEY WANTED $180 JUST TO EVALUATE THE PROBLEM EVEN THOUGH I TOLD JEEP SERVICE THE ISSUE IS THEIR FAULT.

MY VEHICLES DRIVER HEADREST POPPED OPEN, EXPOSING THE INSIDE OF THE HEADREST, RANDOMLY WITHOUT COMING INTO CONTACT WITH ANYTHING THAT WOULD'VE CAUSED THE INCIDENT.

Mileage: 80,000

ALTERNATOR STOPPED WORKING, CHANGED THE BATTERY AND LIGHT TURNED ON SAYING BATTERY VOLTAGE LOW. DRIVER WINDOW AND MIRROR BUTTONS STOPPED WORKING AT THE SAME TIME, CAUSING US TO THINK IT WAS THE BATTERY THAT WAS NOT WORKING BUT STILL DOES NOT WORK AFTER THE BATTERY WAS CHANGED.

Mileage: 165,000

AFTER PARKING VEHICLE IN MY DRIVEWAY AT HOME, I OPENED THE DOOR AND ROTATED MY BODY TO EXIT THE CAR WHEN I HEARD A VERY LOUD 'POP' AND REALIZED THE HEADREST HAD COME VERY FAR FORWARD. I FOUND PIECES OF PLASTIC IN THE SEAT BEHIND ME AND AM UNABLE TO MOVE THE HEADREST BACK TO A 'CLOSED' POSITION.

Mileage: 106,000

I CONTINUE TO HAVE ROCKER ARM AND SUSPENSION BEARING AND TICK TICK TICK SOUNDS AFTER TWO SEPARATE REPAIRS. ALL OF THE ITEMS SHOULD HAVE BEEN REPLACED NOT JUST ONE OR TWO. IT IS A 12 DOLLAR PART. THE LABOR TO DISASSEMBLE AND REASSEMBLE CAR IS ASTRONOMICAL. HAVE BEEN WITHOUT CAR TWO TIMES FOR OVER 15 DAYS. TOTALLY UNSATISFACTORY.

Mileage: 70,000

MY CAR WAS PARKED AND THE HEADREST ON THE PASSENGER SIDE OF MY 2014 JEEP GRAND CHEROKEE OVERLAND DEPLOYED. I HAVE NEVER BEEN REAR-ENDED/HAD MY CAR IN AN ACCIDENT, SO IT WOULD MAKE NO SENSE FOR THE HEADREST TO DEPLOY. MY CAR WAS PARKED AT THE TIME OF THE DEPLOYMENT.

Mileage: 72,000

THE FORWARD COLLISIN CONTROL WAS TURNED ON. IT STARTED BEEPING WHEN NO ONE WAS NEAR ME AT ALL FROM ANY SIDE OF VEHICLE. THEN THE BRAKES SLAMMED LIKE IT WAS PREVENTING A REAR END COLLISIN BY MY VEHICLE. MY CAR SLID TO A STOP AT APPROXIMATELY 40 MILES AN HOUR. IT SCARED THE CRAP OUT OF ME AND I HAVE HAD THAT SAFETY SENSOR OPTION TURNED TO OFF EVER SINCE THIS INCIDENT.

Mileage: 120,000

HARD SHIFTING IN LOW HEATS AND ALSO ON THE HIGHWAY TRYING TO PASS ANOTHER VEHICLE THE MY JEEP HESITATES BEFORE IT ACCELERATES AND STARTS TO FUNCTION PROPERLY AGAIN. KEEP DEALERSHIPS HAVE REPLACED TRANSMISSION 2 TIMES SINCE I PURCHASED THE VEHICLE. ALSO HAVE SOME MULTIPLE SOFTWARE UPDATES AND ISSUE STILL PERSISTS.

Mileage: 34,000

THIS VEHICLE HAS BEEN GOING DEAD WHILE TRAVELING MULTIPLE ,IT HAS IN DEALER REPAIR MULTIPLE TIMES. LAST FIX WAS REPLACING COMPUTER COSTING OVER $800. TWO DAYS LATER IT WENT DEAD WHILE A WAY DRIVING ON A HIGHWAY. THAT HAS HAPPENS OVER 6 TIMES! WE REFUTED PAYING THAT BILL WITH DEALER IN MOUNTAIN HOME ARKANSAS. CAR HAS BEEN IN MY GARAGE SINCE THAT TIME. THIS HAS BEEN REPORTED TO THE DEALER SERVICE DEPARTMENT IN MOUNTAIN HOME AND THEY HAVE NOT RESPONDED WITH A PLAN TO FIX THIS EXTREME DANGER. VEHICLE WAS IN MOTION ALL OF THESE TIMES ON A CURVING HIGHWAY IN HILLS AND WINDING ROAD. I AM TOTALLY FRIGHTENED TO DRIVE IT AND JEEP DOESN'T SEEM TO CARE. I NEED HELP IN RESOLVING THIS.

Mileage: 90,000

I AM DRIVING THIS MORNING TO AN APPOINTMENT IN THE I 75 WHEN A TAKE THE EXIT AT 20 MPH AND THE FRONT PASSENGER SIDE HEADREST DEPLOYED. NO CRASH , NOTHING HAPPEN OUTSIDE WHEN I SEE MY SON AND THE BOOM OF THE HEADREST

Mileage: 111,062

WHEN DRIVING ON ANY TYPE OF ROAD, YOU BEGIN TO FEEL VIBRATIONS WHEN HITTING 65 OR FASTER. THE VIBRATIONS ARE VISIBLE IN THE STEERING WHEEL. WHEN TURNING THE WHEEL RIGHT YOU HEAR A POPPING NOISE.

Mileage: 79,000

WHILE IN MOTION THE VEHICLE UNEXPECTEDLY SHIFTING INTO NEUTRAL. THE LOSS OF DRIVE COULD BE POTENTIALLY DANGEROUS TO THOSE IN THE CAR AND SURROUNDING VEHICLES.

Mileage: 125,000

REAR HATCH DOOR DOES NOT STAY IN PLACE AFTER ELEVATING. HATCH DOOR OPENS AUTOMATICALLY AS IT SHOULD. THE HATCH THEN FALLS (CLOSES) QUICKLY AND HEAVILY WITHOUT INITIATION. VEHICLE WAS PARKED, ENGINE OFF, PARKED IN A PARKING SPACE AT THE GROCERY STORE THE FIRST TIME IT OCCURRED. OCCURS CONTINUOUSLY, HAS NOT RESOLVED. HATCH HAS FALLEN ON MY HEAD AND MY BACK.

THE HEADREST ON THE DRIVER SIDE SEAT DEPLOYED WITHOUT IT BEING IN A CAR ACCIDENT.

Mileage: 122,000

MY WIFE WAS DRIVING US HOME FROM MY DOCTOR APPOINTMENT. WE WERE TRAVELING ABOUT 45-50 MPH ON A FLAT COUNTY ROADWAY. WITHOUT ANY WARNING, THE PASSENGER SIDE HEAD REST EXPLODED AND HIT ME IN THE BACK OF THE HEAD. I HAVE A PRE-EXISTING CERVICAL FUSION IN MY NECK WHICH DOES NOT ALLOW ME TO BEND MY NECK. THE FORCE OF THE BLOW NEARLY CAUSED ME TO HIT THE DASHBOARD. I REPORTED IT TO OUR LOCAL JEEP DEALER WHO INFORMED ME THAT IT WAS NOT A RECALL ITEM, AND WOULD NOT BE COVERED.

Mileage: 77,385

CAR WON'T SHIFT PROPERLY WITH THE RECENT RECALL REPAIR. IT GETS STUCK IN D OR N AND SKIPS REVERSE WHEN TRYING TO BACK UP. THE LIGHT SHOWING WHAT GEAR I'M IN OCCASIONALLY GOES OUT TOO, SO I HAVE NO IDEA WHAT GEAR I'M IN AFTER CHANGING IT OTHER THAN LETTING IT MOVE. HAS BEEN HAPPENING A WHILE BUT I DON'T HAVE A. EXACT DATE IT STARTED.

YESTERDAY WHILE DRIVING MY PASSENGER HEAD REST POPPED OPEN WITH NOTHING TOUCHING IT.

Mileage: 70,000

MY WIFE AND I WERE LEAVING OUR NEIGHBORHOOD DRIVING AT ABOUT 15MPR AND ALL OF A SUDDEN WE HEARD A LOUD BANG AND IT FELT LIKE SOMEONE WAS IN THE SEAT BEHIND ME (I WAS DRIVING) THRUSTING BOTH FEET ON THE BACK OF MY SEAT. WE THOUGHT SOMETHING WAS IN THE BACKSEAT THAT MAY HAVE FLOWN OFF THE SEAT AND STRUCK ME, IT FELT LIKE A BOWLING BALL BUT NOTHING WAS IN THE BACKSEAT . THE ONLY ISSUE IS WE WERE SLOWLY COMING OUT OF OUR DRIVEWAY AND TURNING ONTO OUR STREET AND NEVER APPLIED THE BRAKES UNTIL AFTER WE HEARD THE LOUD BANG. AFTER WE CALMED DOWN WE INSPECTED MY SEAT AND NOTICED THE HEADREST WAS 'DISCHARGED ' AND LOCKED OUT IN AN UPWARD EXTENDED POSITION. WE DIDN'T KNOW IT COULD EVEN DO THIS. FORTUNATELY MY HEAD WAS NOT ON THE HEADREST AT THE TIME AND I WASN'T DRIVING FAST ON THE ROAD. THIS VIOLENT DISCHARGE COULD SERIOUSLY INJURE OR KILL SOMEONE IF IT'S NOT LOOKED INTO. I BEG YOU, PLEASE LOOK INTO THIS!!

Mileage: 115,103

WHEN SITTING IN MY VEHICLE MY DRIVER SIDE HEADREST POPPED OPEN HITTING THE BACK OF MY HEAD. CAUSING ME TO PANIC THINKING SOMEONE HAD GOTTEN IN MY CAR AND WAS ATTACKING ME. I DO NOT HAVE THE FUNDS TO PURCHASE SUCH AN EXPENSIVE HEADREST SO I AM DRIVING WITH IT LIKE THIS DAILY.

Mileage: 51,256

HEAD REST EXPLODED WHILE DRIVING ON A HIGHWAY, HITTING ME IN THE BACK OF THE HEAD.

Mileage: 105,000

ON 7/30/20, I DROVE WITHIN MY DEVELOPMENT (NOT A HIGH RATE OF SPEED) AND THEN SUDDENLY WITHOUT CAUSE/REACTION, THE PASSENGER HEADREST JUDGED OUT INTO THE BACK OF MY PASSENGER'S HEAD.

Mileage: 93,500

ON 7.25.20 MY HUSBAND AND I WERE DRIVING DOWN INTERSTATE 29 AT 80 MPH AND THE DRIVER SIDE HEADREST EXPLODED FORWARD WITH GREAT FORCE AND HIT MY HUSBAND IN THE BACK OF THE HEAD. LUCKILY HE WAS ABLE TO KEEP CONTROL OF THE VEHICLE SO WE DIDN'T CRASH, HOWEVER NOW HE IS DEALING WITH NECK/SHOULDER PAIN. HE HAD TO REMOVE THE HEADREST SO WE COULD CONTINUE TO DRIVE IT, THERE IS A WIRE ATTACHED TO THE 1 SIDE SO THAT HAD TO BE SNIPPED TO REMOVE HEADREST. NOW MY SERVICE AIRBAG SYSTEM LIGHT IS ON, I'M SURPRISED THE [XXX] THING EVEN STARTS AND RUNS. NOW I FEEL LIKE WE NEED TO REMOVE PASSENGER HEADREST COMPLETELY TO PREVENT ANOTHER INJURY. THIS IS RIDICULOUS, I PAID ALOT OF MONEY FOR THIS JEEP AND HAVE HAD NUMEROUS MAJOR ISSUES THAT ARE EXPENSIVE TO FIX.*DT CONSUMER STATED HUSBAND SUSTAINED NECK/SHOULDER PAIN FOR A FEW DAYS BUT IS FINE NOW. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 133,788

WHEN SHIFT INTO PARK, VEHICLE DOES NOT GO INTO PARK. STAYS IN REVERSE AND MOVES WHEN LET OFF THE BREAK. HAVE HAD PROBLEMS WITH THIS SINCE THE SHIFT MECHANISM RECALL 'FIX' WAS DONE (1016?) BUT IT IS NOW GETTING WORSE...IS NOW EVERY TIME I DRIVE IT.

Mileage: 140,683

I WAS PARKED IN A HOSPITAL PARKING LOT FOR OVER AN HOUR AND THE HEAD REST ON THE PASSENGER SIDE OF THE CAR FLEW OUT AND SMACKED MY 16 YEAR OLD DAUGHTER IN THE HEAD. *TR

Mileage: 75,171

THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT CAUSE. I WAS STOPPED AT A STOP SIGN ON A CITY STREET AND IT JUST DEPLOYED. THERE WERE NO OTHER CARS AROUND AND THANKFULLY, NO ONE OCCUPIED THE SEAT. *TR

Mileage: 126,000

WHILE DRIVING ON THE HIGHWAY AND GOING OVER 50 MPH THE CHECK ENGINE LIGHT COMES ON AND THE SPEED/POWER IS CUT OFF AND DROPS. IF IM GOING 70MPH THE AND IT HAPPENS, THE CHECK ENGINE LIGHT POPS ON, DINGS, AND THE INSTANTLY DROPS SPEED TO ABOUT 55MPH AND DOES NOT LET ME ACCELERATE. I HAVE TO PULL OVER AND TURN THE JEEP OFF THEN BACK ON AND IT ALLOWS ME TO GO. THIS HAPPENS RANDOMLY AND AT DIFFERENT SPEEDS. ALSO THE CHECK ENGINE LIGHT HAS JUST GONE AWAY ON ITS OWN BEFORE WITHIN HOURS OF IT HAPPENING. SOME SENSORS WERE REPLACED BUT THE ISSUE KEEPS HAPPENING. *TR

Mileage: 106,000

HEADREST DEPLOYED DUE TO FAILURE OF THE PLASTIC RETAINER. THE VEHICLE WAS PARKED, THIS IS THE SECOND HEADREST TO DEPLOY, THE PASSENGER SIDE HEADREST DEPLOYED A FEW MONTHS AGO, THE VEHICLE WAS NOT INVOLVED A CRASH OR ANY CONTACT. I SAVED THE SMALL PIECES OF PLASTIC THAT CRUMBLED .

Mileage: 111,380

SOMETIMES WHEN USING E-SHIFTER, IT DOES NOT MOVE INTO CORRECT GEAR OR MOVES OUT OF THE GEAR UNKNOWINGLY

Mileage: 30,000

WE HAVE BEEN HAVING TROUBLE WITH THE SHIFTER. QUITE OFTEN WHEN WE PUSH IT INTO PARK IT DOESN'T GO TO PARK. IT EITHER STAYS IN DRIVE OR GOES TO NEUTRAL. SO WHEN WE THINK THE CAR IS IN PARK IT CONTINUES TO MOVE. IT IS HARD TO GET IT IN THE DESIRED GEAR LIKE IF THE COMPUTER IS T READING G IT. WE OFTEN HAVE TO TRY MULTIPLE TIMES BEFORE IT GOES IN THE DESIRED GEAR. WE HAVE NOTICED THIS PRIMARILY WHEN PARKING, THE OTHER DAY WE HAD TO ACT QUICKLY BECAUSE THE CAR WENT FORWARD AND HIT A LOW WALL, AS WE WERE PARKING AT HOME.

I DON'T GET THIS I JUST GOT THIS PART REPLACEMENT AND IS ALREADY PEELING OFF AND I CALL MY DEALER AND THEY SAY THE RECALL ALREADY EXPIRED

PASSENGER HEAD REST "POPPED" FORWARD WHILE VEHICLE WAS STATIONARY.

Mileage: 75,000

A/C WORKS INTERMITTENTLY. JIM CLICK CHRYSLER/JEEP CHARGED ME $116 DIAGNOSTIC FEE ABD SAID UPDATES NEEDED TO BE MADE. I GOT MY VEHICLE BACK AND IMMEDIATELY MY A/C WAS NOT WORKING AGAIN. I RETURNED MY CAR TO THEM AND THIS TIME THEY CLAIMED THE SAME PROBLEM WAS AN ACTUATOR FOR $318.99. ONCE AGAIN; I GOT MY CAR BACK AND A/C IS STILL WORKING INTERMITTENTLY. THEY OBVIOUSLY DON'T KNOW HOW TO DIAGNOSE THE PROBLEM. FROM AN INTERNET SEARCH, I'VE FOUND OTHERS WHO HAVE THE SAME ISSUE WITH JEEP A GRAND CHEROKEE. I BELIEVE THIS IS A DEFECT WITH JEEP VEHICLES.

I KEEP GETTING AN ERROR STATING SERVICE SHIFTER. I TOOK IT TO A DEALERSHIP TO RUN DIAGNOSTIC ON IT TODAY AND THEY STATE THE WHOLE SHIFTER AND KNOB NEED TO BE REPLACED AND I WAS TOLD THIS IS A COMMON PROBLEM FOR JEEP GRAND CHEROKEES BUT NOTHING HAS BEEN DONE BOUT IT AND THEY CHARGE $1,100 TO FIX THIS PROBLEM. I CANT AFFORD THIS NOW SO I PAID FOR DIAGNOSTIC BILL. EVERYTIME I START THE JEEP OR PUT IT IN PARK I GET THIS SERVICE SHIFTER ERROR MESSAGE AND SOMETIMES WHILE DRIVING AND THE LIGHTS ON THE SHIFTER DO NOT WORK SO I CANT TELL WHAT POSITION I AM CURRENTLY IN.

Mileage: 113,000

VEHICLE OVERHEATED - MANIFOLD / EGR HAD TO BE REPLACED DUE TO SEVERE SOOT BUILD UP. ENGINE COMPARTMENT WAS SMOKING AND COOLANT EMPTY WHEN VEHICLE OVERHEATED. VEHICLE IS A FIRE RISK.*DT*JB

Mileage: 85,000

VEHICLE OVERHEATED AND SPEWED ALL COOLANT. SEVERAL DEALER VISITS, REPLACED EGR, MANIFOLD, CYLINDER HEADS, HOSES, THERMOSTAT ETC. ONE OCCASION FUEL WAS DRIPPING INTO THE ENGINE COMPARTMENT AFTER REPAIR AND THE ENGINE COMPARTMENT WAS SMOKING. ANOTHER OCCASION THE MANIFOLD WAS SMOKING. IT'S ONLY A MATTER OF TIME BEFORE ONE CATCHES FIRE. THESE ARE SUVS USED TO HAUL FAMILIES.

Mileage: 75,000

MY 2014 DIESEL GRAND CHEROKEE HAS HAD EMISSIONS FOR THE PAST 3+ YEARS. ON 12/9/19 THEY CHANGED THE PARTICULATE FILTER AND RIGHT AFTER THAT THERE WAS EXHAUST SMELLS COMING THROUGH THE VENTS. THE DEALERSHIP ATTEMPTED TO FIX THIS SMELL IN LATE DECEMBER AND THEN AGAIN IN JANUARY. THEY FOUND A CRACKED VALVE COVER ON 1/10/20 AND FIXED THAT. I WAS THEN DRIVING THE CAR ON 1/12/20 AND IT STARTED ON FIRE AND WAS DESTROYED. CHRYSLER INVESTIGATED THE CRASH AND DETERMINED THAT IT WAS NOT A MANUFACTURING PROBLEM

Mileage: 117,000

WARNING LIGHT OF SERVICE SHIFTER. DEALERSHIP STATES NO FIX FOR THIS

Mileage: 89,000

THE DRIVER HEADREST AIRBAG RANDOMLY DEPLOYED WITHOUT INCIDENT . THE VEHICLE WAS STATIONARY. BROUGHT TO DEALERSHIP AND WAS INFORMED THIS WAS NOT COVERED UNDER 100K WARRANTY. FELT THIS WAS CONCERNING AS POTENTIAL OTHER HEADREST AIRBAG MAY DEPLOY. ADDITIONALLY ASKED ABOUT THE LEATHER PULLING UP OFF THE DASHBOARD BUT INFORMED THIS ALSO WAS NOT COVERED.

Mileage: 85,000

DRIVER SEAT HEADREST POPPED OFF WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. GOT HEADACHE FOR 2 HOURS AFTER THAT. THOUGHT, I HAD A REAR COLLISION, THE WAY IT FELT.

Mileage: 42,000

PASSENGER HEADREST DEPLOYED WHILE VEHICLE WAS TRAVELING AT ABOUT 20 MPH ON CITY STREET WITHOUT ANY JARRING OR ANY OTHER APPARENT CAUSE.

Mileage: 75,618

WHILE USING THE NAVIGATION I AM WARNED OF TURNS OR EXITS AHEAD WITH INSTRUCTIONS LIKE: "TURN RIGHT IN 1/2 MILE" ON MULTIPLE OCCASIONS I HAVE STARTED APPROPRIATE LANE CHANGES TO FOLLOW THE VERBAL INSTRUCTIONS WHEN I GLANCED AT THE MAP AND FOUND I WAS ACTUALLY SHOWN TO TURN IN THE OPPOSITE DIRECTION. THERE IS NO CONSISTENCY IN THIS FAILURE AND MY JEEP DEALER STATED THAT UNLESS I DEMONSTRATED THE PROBLEM THERE WAS NOTHING I COULD DO UNDER WARRANTY. AS OF THIS DATE I HAVE SUFFERED ONE NEAR MISS AND HAVE HAD TO SHUT OFF VOICE NOTICES TO AVOID THIS PROBLEM WITH THE RESULTANT NEED TO LOOK AT THE MAP AND NOT KEEP MY EYES ON THE ROAD. I BELIEVE THIS IS A SOFTWARE PROBLEM AND IS PROBABLY OCCURRING ON OTHER JEEPS.AND MAY HAVE CAUSED ACCIDENTS AND INJURIES.

Mileage: 95,000

PASSENGER SEAT HEADREST DEPLOYED, THE VEHICLE WAS APPROACHING STOP SIGN UPON STOPPING THE HEADREST DEPLOYED AND HIT MY WIFE IN HER HEAD. THERE WAS NO COLLISION INVOLVED, THE HEADREST DEPLOYED ON ITS OWN.

Mileage: 108,600

(VIN CORRECTED FROM PREVIOIS REPORT, FIRSTBDIGITBWAS INCOREECT)PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING, THE VEHICLE WAS NOT INVOLVED IN A COLLISION, THE HEADREST DEPLOYED ON ITS OWN HITTING MY WIFE IN THE BACKPACK HER HEAD AS WELL APPROACHED A STOP SIGN ON LOCAL STREETS.

Mileage: 108,600

THE ACTIVE HEADREST ON THE DRIVER'S SIDE DEPLOYED UNEXPECTEDLY WHILE THE CAR WAS PARKED. AS I UNDERSTAND IT, THIS IS ONLY MEANT TO HAPPEN DURING A COLLISION AND IS A SAFETY FEATURE OF THE VEHICLE. THANKFULLY IT DID NO STRIKE MY HEAD DURING THE PROCESS.

Mileage: 65,000

THE CAR IS MAKING A HUMMING NOISE THAT SOUNDS LIKE WIND NOISE FROM THE WINDSHIELD ON THE DRIVERS SIDE . THE NOISE OCCURS MORE OFTEN AT SPEEDS HIGHER THAN 60 MPH BUT ISN'T EVERY TIME. IT STARTS GRADUALLY AND GROWS LOUDER. IT IS DISTRACTING AND NOT GOOD FOR DRIVERS BEING ABLE TO FOCUS ON THE ROAD.

THE DASHBOARD OF THE CAR HAS DEVELOPED WAVES IN THE LEATHER COVERING. IT IS UNCLEAR IF THE GLUE HAS LOOSENED, THE LEATHER MATERIAL WENT BAD, THE ORIGINAL INSTALLATION WAS POOR, OR SOMETHING COMPLETELY DIFFERENT HAPPENED. I ADDRESSED THIS WITH THE DEALERSHIP BUT THEY BLEW ME OFF. THEY CLAIM IT WAS COSMETIC AND NOT COVERED WITH MY EXTENDED WARRANTY. SOON THE DASHBOARD DEFECT MIGHT EFFECT THE SENSOR ON THE DASHBOARD IF IT GET BLOCKED BY THE MATERIAL BREAKING DOWN MORE.

FRONT SEAT, MIDDLE CONSOLE CUP HOLDERS, TRIM, HAS BECOME DANGEROUS! THE HIGH POLISHED SILVER COLORED ACCENT TRIM HAS PULLED AWAY FROM THE CIRCULAR AREA OF THE CUP HOLDERS. THE MATERIAL IS A PLASTIC METAL THAT IS VERY SHARP AND HAS CUT UP MY FINGERS OVER 10 TIMES IN THE LAST YEAR. BECAUSE THE DESIGN ROLLS IN AND DOWN LIKE A BACKWARDS C THE PLASTIC METAL HAS FRAYED FROM USE AND DOESN'T LAY FLAT OR SEALED TO THE CUP HOLDERS. EACH TIME THE CUP HOLDERS ARE USE THE CUPS GET CAUGHT ON THE CUP HOLDERS AND ALSO CUT THE CUPS. I HOPE A COFFEE CUP DOESN'T BREAK ON ME OR A PASSENGER IN THIS SITUATION AND BURN THEM. MY OPTIONS ARE TO PEEL THE BAD TRIM AWAY AND HAVE IT LOOK WORSE OR PAY A LARGE AMOUNT OF MONEY TO REPLACE THE WHOLE MIDDLE CONSOLE UNIT, NOT PRACTICAL FOR THE CONSUMER. THIS IS ABOUT THE SAFETY OF THE USER AND NOT THE VISUAL APPEARANCE.

AFTER DRIVING OVER A CURB IN A BUSY RETAIL STORE PARKING LOT, MY 2014 JEEP GRAND CHEROKEE WENT INTO FULL ACCELERATION. I COULD NOT SLOW IT DOWN WITH BRAKING, AS THE BRAKE WAS TOTALLY INEFFECTIVE, ALTHOUGH I HAD FULL PRESSURE ON THE PEDAL. I CRASHED INTO ANOTHER VEHICLE, WHICH SEVERED MY LOWER CONTROL ARM, THE WHEEL SWUNG OUT AND WAS CUT INTO TWO PIECES, AND THE AXLE CAME OUT.AS A RESULT. I HAD REACHED SPEED EXCEEDING 40 MPH IN A SECOND OR TWO. IT WAS THE MOST TRAUMATIC EVENT I HAVE EVER BEEN IN. I HAVE RESEARCHED DOZENS OF ACCOUNTS OF THIS EXACT VEHICLE EXPERIENCING "SUA" OR SUDDEN UNINTENDED ACCELERATION WHERE IT COULD NOT BE SLOWED AND WENT INTO UNCONTROLLED SPEEDS LEADING TO CRASHES. HERE IS THE LINK: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-4.SHTML I AM INJURED AS A RESULT AND WILL REQUIRE EXTENSIVE FOLLOW-UP MEDICAL CARE. I AM ENCLOSING PICTURES OF THE AFTERMATH. PLEASE HELP ME OBTAIN SOME ASSISTANCE FROM THIS MANUFACTURER TO PROVIDE COMPENSATION FOR MY LOSS AND SUBSEQUENT DAMAGES.*DT*DT*DT*JB*DT CONSUMER STATED I WAS CONTACTED BY THE FCA INSPECTION TEAM THAT THE INSPECTION WAS COMPLETED ON NOVEMBER 4. *JB*DT

Mileage: 67,000

I OWN 2014 GRAND CHEROKEE OVER, 40,000 MILES. THE COVERING ON THE IS SEPARATING IN SEVERAL AREAS. THE PLASTIC VENT COVERS ON THE DASHBOARD HAVE ALSO SEPARATED FROM THE DASH COVER. VEHICLE HAS BEEN GARAGED MOST OF THE TIME OTHERWISE HAVE USED SUN PROTECTORS ON DASH.

Mileage: 40,000

MY DASH BOARD IS SEPARATED, MEANING THE LEATHER IS SEPARATING FROM THE DASH FOR NO REASON, THIS IS KNOW PROBLEM WITH THESE VEHICLES. MY JEEP IS A GARAGE KEPT, AND THERE IS NO REASON FOR THIS TO HAPPEN. I SPOKE WITH THE DEALER AND THEY SAID THIS IS WELL PROBLEM AND IS NOT COVERED UNDER THE WARRANTY. THEY WANT OVER $3000 TO REPLACE THE DASH. I SEE ON THE INTERNET THAT THERE ARE A LOT OF COMPLAINTS, PLUS I KNOW THREE OTHERS THAT HAVE THE SAME ISSUE WITH THEIR JEEP GRAND CHEROKEES. CHRYSLER SHOULD REPLACE THE DASH AT NO COST TO US THE CUSTOMER, THESE VEHICLES ARE IN THE 40 AND 50,000 RANGE AND SHOULD NOT HAVE THESE KIND OF ISSUES.

Mileage: 62,285

AFTER THE RECENT RECALL WAS COMPLETED IT'S NOT HARD FOR MY CAR TO SHIFT INTO DESIRED GEAR. IT MUST HAVE THE BREAKS FULLY APPLIED IN ORDER TO GO FROM NEUTRAL TO DRIVE ON CITY STREETS IF IT GETS BUMPED OR GOING THROUGH A CAR WASH. IT HAS CAUSED SEVERAL OCCASIONS OF THE CAR WASH LOCATION I GO TO TO SHUT DOWN BECAUSE I CAN'T GET MY CAR INTO DRIVE IN TIME. WHILE HOOKING UP A TRAILER I CAN NOT SAFELY BACK UP TO IT BECAUSE I CAN'T SEE, BEFORE I HAD TO LEAVE MY DRIVER DOOR SLIGHTLY OPEN TO NAVIGATE AND NOW IT AUTO SHIFTS INTO PARK. THIS IS EXTREMELY ANNOYING. THE WORST PART IS I PAID $600 FOR A 'BACK UP SYSTEM' FROM THE MANUFACTURER UPON PURCHASE- THEY ONLY INSTALLED SENSORS AND NO CAMERA! I COMPLAINED MANY TIMES BUT NEVER GOT THE ATTENTION OR EQUIPMENT I THOUGHT I PURCHASED. NOW THAT 'RECALL' MADE EVERYTHING WORSE AND ALMOST CAUSE ACCIDENTS I NEVER HAD AN ISSUE WITH BEFORE.

Mileage: 65,000

MAKES BUZZING NOICE, VIBRATION FROM DASH ON DRIVERS SIDE. WHEN I GO 60 70 OR MORE IS STARTS LOUD THEN SOFT. SOFT BUZZ AND GRADUALLY GETS LOUDER. DOES NOT DO IT ALL THE TIME, BUT WHEN IT DOES IT IS ANNOYING

MY DRIVER'S SIDE ACTIVE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT AND NOT MOVING. THERE ARE A COUPLE OF BROKEN PLASTIC PIECES THAT ALLOW TO REST TO DEPLOY

Mileage: 96,000

SERVICE SHIFTER LIGHT IS ON. I PULLED UP INTO MY DRIVEWAY AND THE LIGHT POPPED ON.

Mileage: 73,548

INTERIOR DASH AND DOOR TRIM DETACHING FROM INTERIOR. SHARP CARBON FIBER TRIM CAN CAUSE INJURY TO OCCUPANT ENTERING AND EXITING AUTO.

Mileage: 36,507

VEHICLE HAS LOST POWER AND FUEL MILEAGE AFTER COMPLETING THE FCA APPROVED EMISSIONS MODIFICATION. THERE IS A HAZARDOUS DEAD SPOT/LAG IN ACCELERATION FROM A STOP. ALL DRIVING CHARACTERISTICS HAVE CHANGED DRASTICALLY EVEN AFTER FCA CLAIMS NOTHING WOULD BE AFFECTED BY THE AEM.

Mileage: 84,000

I RECENTLY HAD THE ECODIESEL UPDATE INSTALLED ON OUR 2014 ECODIESEL JEEP GRAND CHEROKEE. THE STATEMENT FROM THE MANUFACTURER IS THE DRIVING CONDITIONS, FUEL MILEAGE, AND PERFORMANCE WILL NOT BE IMPACTED DUE TO THE ECM UPDATE. THESE ARE FALSE STATEMENTS AS THE UPDATED HAS GREATLY IMPACTED OUR VEHICLE! FUEL MILEAGE AS DECREASED GREATLY, THERE IS A HUGE LAG IN THE TURBO, AND THE TRANSMISSION SHIFTS GEARS ALL OVER THE PLACE. THE UPDATE IS UNSAFE! MY WIFE DRIVES THIS CAR WITH OUR TWIN 15 MONTH OLD BOYS. THE LACK IN RESPONSE OF THE TURBO MAKES IT UNSAFE WHILE DRIVING ON THE FREEWAY. THERE IS NO GET UP AND GO, IT'S DIFFICULT TO MERGE INTO TRAFFIC, AND NEARLY IMPOSSIBLE TO PASS. THERE IS NO RESPONSIVNESS IN THE THROTTLE TO FEEL LIKE YOU HAVE CONTROL OVER THE CAR. WE LOVED THIS CAR BEFORE THE MADATED UPDATE (WE LIVE IN CALIFORNIA, WE HAVE TO GET THE UPDATE TO REGISTER THE CAR). NO WE FEEL LIKE THE CAR IS UNSAFE TO DRIVE WITH OUR CHILDREN IN IT!

Mileage: 65,000

LEATHER DASHBOARD IS BUBBLING AND JEEP CHRYSLER IS STATING I AM NO LONGER COVERED UNDER MY LIMITED WARRANTY. EXTENDED WARRANTY ONLY COVERS POWER-TRAIN. THE LEATHER ON MY ENTIRE DASHBOARD HAS STARTED TO BUBBLE AND I WOULD LIKE JEEP TO COVER THIS EXPENSE. VEHICLE IS ONLY 5 YEARS OLD AND HAS 65,000 MILES.

Mileage: 65,000

THE CAR WAS ROLLED AWAY FROM THE DRIVE WAY WHEN PARK AT NIGHT FEW TIMES ALREADY .

Mileage: 20,000

DRIVER'S SIDE HEADREST DEPLOYED FOR NO REASON. VEHICLE SAT IN DRIVEWAY OVER NIGHT AND WHEN MY WIFE LEFT FOR WORK SHE NOTICED THE ACTIVE HEAD RESTRAINT HAD DEPLOYED.

Mileage: 55,269

DRIVER HEAD REST SNAPPED AND HIT ME IN THE BACK OF MY HEAD WHILE ON HIGHWAY NEARLY KNOCKING ME OUT, ALSO TRANSMISSION WILL SLIP WHILE IN DRIVE AND PUT IN PARK

Mileage: 65,000

I HAVE A SERVICE SHIFTER LIGHT COMING ON CONSTANTLY AS WELL AS SOME RANDOM RADIO STATION CHANGES. IT ALL STARTED AFTER LAST RECALL WAS FIXED. I LOVE MY JEEP BUT AM SO FRUSTRATED.

DRIVER SEAT BELT STOPPED RETRACTING. HAD TO PAY OVER $500 FOR REPAIR. MOON ROOF STARTED LEAKING, AFTER TWO TRIPS TO THE DEALERSHIP, HAD TO PAY $750 TO HAVE IT REPLACED.*DT*JB

VIBRATION COMING FROM WINDSHIELD/ WIPER AREA ON DRIVERS SIDE WHEN TRAVELING AROUND 65/70 MPH. VERY LOUD AND ANNOYING.

Mileage: 64,000

OUR DEALERSHIP COMPLETED EPA AND CARB EMISSIONS RECALL V08 FOR 3.0L DIESEL EMISSIONS ON 20 MAY 2019. MILEAGE OUT WAS 63,819. 200 MILES LATER, WE STARTED THE VEHICLE AS NORMAL. LESS THAN A MILE LATER, AS WE STARTED TO ACCELERATE ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND OUR VEHICLE'S INFORMATION CENTER DISPLAYED TWO SEPARATE DIESEL EXHAUST FLUID (DEF) RELATED WARNINGS. THE FIRST SAYING DEF NEEDED SERVICE/CONTACT THE DEALERSHIP, WHILE THE SECOND WARNING SAID WE COULD NOT RESTART THE VEHICLE AFTER DRIVING ANOTHER 200 MILES. WE IMMEDIATELY FOUND A SAFE SPOT TO PULL OVER AND CALLED THE DEALERSHIP. THE ACTING SERVICE MANAGER ADVISED US THAT IT WAS SAFE TO DRIVE THE VEHICLE TO THE DEALERSHIP AS LONG AS THERE WERE NO OBVIOUS PERFORMANCE ISSUES. HE SAID IT WAS PROBABLY EMISSION RELATED, THAT WE WOULD BE OK IF WE DIDN'T DRIVE OVER 200 MILES. HE SAID GOING OVER 200 MILES MIGHT ABRUPTLY PUT THE VEHICLE INTO A "LIMP MODE"! WE WERE 150 MILES AWAY FROM THE DEALERSHIP BUT THE VEHICLE WAS OTHERWISE OPERATING NORMALLY, SO WE TOOK THE SERVICE MANAGER'S ADVICE AND DROVE TO THE DEALERSHIP. OUR JEEP IS AN OFF-ROAD, TRAIL-RATED, GO ANYWHERE VEHICLE DESIGNED TO BE USED OUT IN THE WILDERNESS/NATIONAL PARKS AS WELL AS ON THE HIGHWAY. IT IS AN UNACCEPTABLE SAFETY HAZARD FOR THE VEHICLE'S COMPUTER TO HAVE CONTROL OVER STARTING BECAUSE OF AN EMISSION VIOLATION/PROBLEM. ESPECIALLY WHEN IN A REMOTE LOCATION WHERE A RELIABLE VEHICLE IS PARAMOUNT TO SAFETY. MOREOVER, THERE IS SIGNIFICANT POTENTIAL FOR A SERIOUS CRASH IF THE VEHICLE ABRUPTLY GOES INTO A "LIMP MODE" EITHER OUT ON THE HIGHWAY OR AT A STOP LIGHT. TO DATE, OUR DEALERSHIP HAS NOT FOUND A SOLUTION TO THE CHECK ENGINE LIGHT NOR THE DEF WARNINGS. THEY ARE KEEPING OUR VEHICLE AND WORKING WITH FIAT/CHRYSLER AUTOMOTIVE (FCA) REPRESENTATIVES AND ENGINEERS ON A SOLUTION.

Mileage: 64,000

BOUGHT THE VEHICLE USED FROM A LOCAL USED LOT. NOTICED ABOUT A WEEK LATER AFTER IT HAD RAINED A COUPLE OF TIMES THAT WATER LEAKS INTO VEHICLES FRONT, DRIVER AND PASSENGER SIDE FLOOR BOARDS AND ALSO FILLING UP THE BATTERY BOX WHEN IT RAINS OR VEHICLE IS WASHED. HAVE HAD THE WINDSHIELD SEALED AND IT'S STILL LEAKING. I BELIEVE THAT IT'S COMING IN FROM "A" PILLARS DOWN TO THE ROCKER PANEL SEAM SEAL. IT HAS CAUSED RUST TO FORM ON UNDER DASH COMPONENTS AND UNDER THE DRIVER SEAT. IT'S CAUSING ELECTRICAL COMPONENTS TO CORRODE AND TO ACT UP. ALSO THE CEL TO COME ON SAYING THAT ALL MODULES HAVE NO CONTACT WITH THE ECM/PCM. THE WATER LEAKS AS IT SITS OR EVEN WHEN DRIVING DOWN THE ROAD.

Mileage: 100,000

WENT THROUGH A CAR WASH AND 2 MINUTES LATER ABS AND TRACTION CONTROL LIGHT CAME ON IN THE DASH ALSO SERVICE FOUR WHEEL DRIVE CAME ON WITH A CHIME SOUND I TOOK THE VEHICLE TO HAVE CODE READ AND STORED CODES ARE AS FOLLOWS U041500, U040300 THE ABS LIGHTS AND TRACTION CONTROL LIGHT AND SERVICE 4 WHEEL DRIVE LIGHT WENT OFF A DAY LATER WAS TOLD A POSSIBLE WATER GOT INTO SOMETHING AND THEN DRIEDOUT

ABS AND STABILITY LIGHT CAME ON WHILE DRIVING 45 MPH ALSO THE DASH SAYS SERVICE FOUR WHEEL DRIVE IT ALL HAPPENED AT THE SAME TIME I THINK IT MIGHT BE PART OF THE ABS RECALL

Mileage: 86,576

SQUEELING ON EVERY START UP. HARD SHIFTING SEVERAL COMPLAINTS. CHRYSLER HAS ISSUED A SERVICE BULLETIN #07-002-15 REV. A TO ADDRESS A SCREECHING NOISE ON STARTUP, OR MORE SPECIFICALLY AN IDLER PULLEY NOISE DURING COLD START ON THE VEHICLES LISTED BELOW: 2014 ' 2015 JEEP CHEROKEE 2011 ' 2014 JEEP GRAND CHEROKEE 2011 ' 2014 DODGE DURANGO 2011 ' 2014 DODGE CHARGER 2011 ' 2014 DODGE CHALLENGER 2011 ' 2014 CHRYSLER 300 2011 ' 2014 DODGE JOURNEY 2011 ' 2014 CHRYSLER 200, DODGE AVENGER 2011 ' 2014 CHRYSLER TOWN AND COUNTRY, DODGE CARAVAN THE BULLETIN APPLIES ONLY TO VEHICLES BUILT ON OR BEFORE SEPTEMBER 01, 2014 AND THOSE VEHICLES EQUIPPED WITH 3.2L V6 24V VVT, OR 3.6L V6 24V VVT ENGINE. CHRYSLER STATES THAT THE SOUND IS A LOUD HIGH FREQUENCY SCREECHING NOISE ON STARTUP THAT HAPPENS WITHIN 20 SECONDS OF ENGINE STARTUP AND LASTS ABOUT 90 SECONDS INTERMITTENTLY DURING A COLD ENGINE START, APPROXIMATELY 0 DEGREES C (32 DEGREES F) AND BELOW. THE FIX IS A NEW UPDATED IDLER PULLEY #05281301AA IDLER PULLEY

Mileage: 82,000

MY CAR IS A 2014 JEEP GRAND CHEROKEE LIMITED 3.6L. IT HAS HAD 9 RECALLS, COMPLETED. I HAD DASHBOARD ISSUES WHERE THERE WERE NO DISPLAYS OR LIGHTING. THE DEALER COULD NOT REPEAT THE ISSUE. THEY DID FINALLY AND REPAIR. THE GAS TANK HAD VENTILATION ISSUES AND WOULD NOT FILL BEYOND A HALF A TANK. I AM SUFFERING THE SAME ISSUE. THE RADIO AND GPS SYSTEM WENT TOTALLY OUT. JEEP REPLACED THE ENTIRE SYSTEM. THOUGH THE VEHICLE IS A 2014, I PURCHASED AND RECEIVED IT IN MAY 2013. MY MILEAGE IS ABOUT 79,000. AT THE COST OF $3000.00 I HAD PURCHASED THE MOPAR LIFETIME MAXICARE WARRANTY. I WAS TOLD THIS COVERED EVERYTHING FOR THE VEHICLE AS LONG AS I OWNED IT EXCEPT FOR WEAR/TEAR ITEMS. THE RADIO/GPS SYSTEM WAS DEEMED DEFECTIVE AND REPLACED BY JEEP IN MARCH 2018. AFTERWARDS, WHEN THE CAR IS DRIVEN THERE IS A DASHBOARD INTERNAL RATTLE/HUM THAT TOTALLY RESTRICTS ANY HEARING WHILE DRIVING ABOVE 40-50 MPH. I TOOK THE VEHICLE BACK FOR THIS PROBLEM. THE DEALERSHIP CHECKED THE CENTER CONSOLE SPEAKER AND STATED THEY COULD NOT REPRODUCE THE EVENT. IT IS SO LOUD IT DROWNS OUT ALL NOISES INSIDE AND OUT SUCH AS SIRENS. I HAVE JUST RECEIVED ANOTHER RECALL NOTICE. I ATTEMPTED TO MAKE THE APPT ON 3/10 THEY SCHEDULED ME FOR 4/3/19. I TOLD THEM THAT THE GAS TANK AGAIN WILL NOT TAKE MORE THAN 3-4 GALS OF GAS WHICH LEAVES ME WITH LESS THAN A HALF OF TANK, AND THAT THE RATTLE IS GETTING WORSE.THEY ASSURED ME THEY WOULD EXAMINE ALL THE ISSUES, BUT EVEN THOUGH I PURCHASED THE LIFETIME MAXICARE, I WILL HAVE TO PAY FOR THE RATTLE AND PROBABLY THE GAS TANK ISSUE (EVEN THOUGH THEY ARE FAMILIAR WITH THE GAS TANK ISSUE CAUSE BEING THEIR VENTING ISSUE OF THE TANK). I HAVE RESEARCHED THE DASHBOARD RATTLE ON-LINE AND FOUND NUMEROUS POSTS FROM JEEP OWNERS OF 2013-2016 VEHICLES WITH THE SAFETY ISSUE. ESPECIALLY IF IT IS SO EXTREME IT DULLS SIREN SOUNDS FROM EMERGENCY VEHICLES.

Mileage: 77,000

SERVICE KEYLESS ENTRY. AFFECTING MANY JEEP GC MODELS. I WAS LEFT STRANDED.

Mileage: 87,000

MY DASHBOARD OUT OF NO WHERE JUST GOT BUBBLE AND WRINKLED..

NAVIGATION SYSTEM DISPLAYS INCORRECT INFORMATION. MAP IS 2012 FOR A 06/13 BUILD ON A 2014 VEHICLE. ALSO, RADIO SOFTWARE CANNOT BE UPDATED, WHICH IS NEEDED FOR MAP UPDATE. JEEP CLAIMS NEITHER IS A DEFECT OR FRAUD. NAVIGATION DISPLAYS INCORRECT ROADS (NAMES, LOCATIONS), SPEED LIMITS, AND INTERSECTION/JUNCTION INFORMATION. HUGE POTENTIAL FOR ACCIDENTS. PROBLEM WHEN IN MOTION.

Mileage: 86,400

WILL PUSH TO START WHILE MY FOOT ON BRAKE AND IT WILL NOT START. LIGHTS RADIO ALL INTERIOR WILL TURN ON BUT ENGINE WILL NOT START . IT HAPPENS AT FIRST ATTEMPT IN THE MORNING AND IT WILL HAPPEN AT ALL HOURS OF THE DAY. IT COULD BE OFF FOR 15 MINUTES TO 5 HOURS AND IT WILL STALL THE SAME. ITS PARKED IN GARAGE, BUT ITS THE SAME IF I LEAVE OUTDOORS. THIS HAS BECOME AN EVERY DAY THING FOR THE LAST 3 OR 4 MONTHS.

BLIND SPOT MONITORING GOES OUT EVERY DAY. THE AMOUNT OF TIME FROM STARTING THE VEHICLE TO WHEN IT STOPS WORKING VARIES, FROM IMMEDIATELY AFTER STARTING THE CAR TO AS MUCH AS 30 MINUTES AFTER. THERE DOESN'T APPEAR TO BY ANY SPECIFIC SCENARIO CAUSING IT.

I HAVE OWNED 5 JEEP CHEROKEES AND THIS HAS TO BE A LEMON.I PURCHASES IT NEW. I HAVE HAD MANY MANY RECALLS, MOST MAJOR. RECENTLY I HEARD WATER SPLASHING UNDER THE PASSENGER SEAT, WHICH RESULTED IN WATER COMING INTO THE PASSENGER SIDE FLOODING THE CARPET. I WAS TOLD THAT THE BOX HOLDING THE BATTERY WAS WHERE THE WATER WAS LOCATED. THEY HAVE BEEN WORKING ON IT FOR TWO DAYS AND CAN NOT FIND WHERE THE WATER IS ENTERING. NOW THEY ARE PREPARING TO REMOVE THE TRIM FOR A POSSIBLE LOCATION. THEY CHECKED WITH MY EXTENDED WARRANTY COMPANY AND THEY SAID THIS WAS NOT COVERED. I AM AFRAID THIS ISSUE WILL CAUSE A FIRE IN THE VEHICLE SINCE THE WATER IS ENTERING THE ELECTRICAL SYSTEM. I WAS TOLD NO RECALL FROM CHRYSLER ADDRESSES THIS MAJOR ISSUE WITH JEEPS, EVEN THOUGH IS IS COMMON. I AM AFRAID TO LOOK AT MY BILL IF THEY EVER FIND THE LEAK. WE HAVE BEEN HAVING MAJOR RAIN HERE IN GEORGIA THIS YEAR AND IT IS NOT USED VERY MUCH, SO IT WAS STATIONARY WHEN THIS HAPPENED. I WAS TOLD THIS WAS A VERY DIFFICULT TASK TO FIND WHERE THE WATER WAS ENTERING THE VEHICLE, AND THEY HAD MANY JEEP VEHICLES WITH SIMILAR ISSUES. I HAVE NO IDEA WHEN I CAN GET MY VEHICLE BACK. I CANNOT UPLOAD PHOTOS AS THEY HAVE THE VEHICLE.

SEATS - DRIVERS SEAT - SEAT CONTROLS BROK AWAY FROM THE SEAT. SEAT CONTROL TRIM REPLACED, SEAT FRAME REPLACED, PROBLEM HAS RETURNED AGAIN. RADIO - SCREEN GOES BLACK RANDOMLY. RADIO REPLACED 2 TIMES AND MODULE ONCE THESE ARE OVER VARIOUS DATES AN CURRENTLY AN ISSUE AGAIN. WILL SELECT CURRENT DATE

THE DEFROST AND TEMPERATURE WILL IT STAY CONSTANT. I CAN SET THE TEMP TO 70. IT WILL GET SUPER HOT AND MINUTES LATER IT FEELS LIKE THE AC IS ON. THE DEFROST DOESN'T WORK MOST OF THE TIME AND WILL NOT DEFROST THE MIRRORS

THE AIR CONDITIONER BLOWS HOT AIR IN THE SUMMER AND COLD AIR IN THE WINTER. ALSO, THE POWER LOCKS DO NOT WORK AT TIMES ON THE DRIVER SIDE DOOR.

Mileage: 38,000

THE CHECK ENGINE LIGHT IS ON DUE TO THE OIL PRESSURE SWITCH. BUT THE CAR DOES HAVE GOOD OIL PRESSURE. AND EVEN AFTER AN OIL CHANGE THE LIGHT WILL NOT TURN OFF

COOLANT WEEPAGE AT EGR HOSE SAME SYMPTOM AS DESCRIBED IN SERVICE BULLETIN 07-003-14 WHILE STATIONARY

Mileage: 108,000

STEERING WHEEL LOCKED UP WHILE DRIVING, WAS TOLD BY MECHANIC IT IS THE ELECTRIC POWER STEERING PUMP. ALSO A WEEK BEFORE THE DRIVERS HEADREST SUDDENLY DEPLOYED WHILE DRIVING (JEEP HAS NEVER BEEN INTO A CAR ACCIDENT & I AM THE ORIGINAL OWNER TO THIS 2014) WAS TOLD IT WILL BE AT LEAST $2000 WITH ALL PARTS & LABOR. THIS IS VERY SERIOUS AND DANGEROUS AND I HAVE READ THE STEERING WHEEL HAS LOCKED UP ON HUNDREDS OF OTHERS WHILE DRIVING. THE JEEP DID NOT TURN OFF WHEN THE STEERING WHEEL LOCKED UP. WHILE DRIVING TO GET OUT OF THE ROAD THE ENGINE REVVED UP AT 20 MPH AND THE JEEP DID NOT WANT TO GO- HAD TO SWITCH INTO SPORT MODE TO CONTINUE TO DRIVE OUT OF THE ROAD WAY AND THE ENGINE REVVING CALMED DOWN. THE HEAD REST IS BROKE AND CAN NOT GO INTO ITS REGULAR POSITION. DID NOT GET A PRICE ESTIMATE ON THAT YET. THIS SHOULD BE FIXED BY JEEP!!!

Mileage: 90,000

I BOUGHT THE VEHICLE NEARLY 2 YEARS AGO AND IT HAS HAD THIS PROBLEM INTERMITTENTLY. AT LEAST ONCE A WEEK, THE RADIO/PHONE/NAVIGATION PANEL WILL NOT START WHEN THE CAR DOES. SO I HAVE NO HEAT OR AIR CONDITIONING, NO BACK UP CAMERA, NO RADIO, NO HANDSFREE PHONE. THIS SITUATION USUALLY LASTS ABOUT 5 MINUTES BUT EVENTUALLY WILL START. I HAVE NOT BEEN TO THE DEALERSHIP TO SEE ABOUT IT SO I DON'T KNOW WHAT IT IS. BUT THIS HAS THE POTENTIAL TO BE VERY DANGEROUS FOR ME. I AM A REALTOR AND I'VE PUT 70K MILES ON MY CAR IN THE PAST YEAR. I AM IN IT ALL THE TIME AND I NEED THESE FEATURES TO WORK. I BOUGHT THIS PARTICULAR VEHICLE USED AND I LOVE EVERYTHING ABOUT IT, EXCEPT THIS. PLEASE DO A RECALL ON THIS FEATURE. I'M NOT THE ONLY PERSON THAT HAS HAD THESE PROBLEMS.

Mileage: 20,000

RADIO DOES NOT COME ON WHEN CAR STARTS. THE AIR CONDITIONING WILL ALSO NOT TURN ON AT TIMES WHEN THIS IS HAPPENING. THE DASH HAS ALSO BEEN EFFECTED AT TIMES, NOT LIGHTING UP. THE RADIO HAS COME ON WHILE DRIVING. THE CAR CAN BE DRIVEN BUT NO FEATURES FROM THE RADIO PANEL.

Mileage: 45,000

WINDSHEILD COWL RIPPLES AND ALLOWS AIR FLOW DURING DRIVING. WHILE DRIVING WINDSHEILD HAS LOAD WIND NOISE FROM THE LOWER SEAL OF WINDSHEILD

CONSTANT CYLINDER 6 MISFIRE. ALL 6 SPARK PLUGS HAVE BEEN REPLACED. COIL AND FUEL INJECTOR REPLACED. STILL SHOWING CYLINDER 6 MISFIRE. SEEN CYLINDER HEAD BEING REPLACED ON YEARS 2011-2013 BUT NOT FOR A 2014. THIS SHOULD BE COVERED. WHEN THE CHECK ENGINE LIGHT CAME ON, IT HAD SEIZURE LIKE CONVULSIONS WHEN COMING TO A STOP AND WHILE IN IDLE UNTIL SPARK PLUGS WERE REPLACED. STILL RUNNING ROUGH, VERY SHAKING LIKE IT IS GOING TO STALL OUT.

Mileage: 68,000

HEADREST DEPLOYS WITHOUT COLLISION. WHILE PARKED IN DRIVEWAY OVERNIGHT, DRIVERS SIDE HEADREST DEPLOYED (POPPED OPEN AND FORWARD). DEALERSHIP FOUND NO FAULTS.

Mileage: 45,800

LEATHER DASH COVER COMING UNGLUED IN MULTIPLE SPOTS ACROSS THE DASH, I'M WORRIED IT COULD BLOCK SENSORS. ALSO POOR WORKMANSHIP ON NEWER CAR.

Mileage: 34,000

I KEEP GETTING A MESSAGE THAT STATES THE 911 SYSTEM NEEDS MAINTENANCE. SHORTLY AFTER I STARTED GETTING THAT MESSAGE, WHEN STARTING MY JEEP MY SCREEN WILL STAY BLANK FOR ABOUT 3-5 MINUTES BEFORE COMING ON. WHEN IT IS BLANK THE VEHICLE WILL SWITCH BETWEEN AIR CONDITIONING AND HEAT, HIGH FAN AND LOW FAN SPEED. WHEN THE SCREEN IS BLANK I AM UNABLE TO DO ANYTHING.....EVEN USING THE BUTTONS BELOW THE SCREEN DO NOT WORK.

Mileage: 55,000

THE PASSENGER HEAD REST IN MY JEEP G C DEPLOYED FOR NO REASON AS THE VEHICLE WAS IN MOTION ( ON THE CITY STREETS) FEW WEEKS AGO. THIS IS A SAFETY MECHANISM BUILD INTO THE JEEPS FOR SAFETY PURPOSES. NOT SO SAFE WHEN IT RANDOMLY DEPLOYED. IT WONDER WHEN THE DRIVER SIDE WILL DEPLOY HITTING ME IN THE BACK OF THE HEAD WHILE DRIVING.

Mileage: 34,000

OVER-THE-AIR SOFTWARE UPDATE. ACCEPTED THE UPDATE ONE TIME. UPDATE OCCURS ALMOST DAILY. WHILE UPDATING THE INFOTAINMENT DISPLAY ONLY SHOWS PROGRESS BAR (15-20 MINUTES) WHILE DRIVING. AFTER UPDATE DOWNLOAD COMPLETE THE SCREEN NEVER CHANGES BACK TO ORIGINAL INTENDED FUNCTIONS DURING IGNITION CYCLE. NEXT IGNITION CYCLE THE SCREEN APPEARS NORMAL UNTIL UPDATE OCCURS AGAIN, BUT FUNCTIONALITY IS VERY SLOW TO RESPOND OR DOES NOT RESPOND TO "TOUCH" REQUESTS FOR CLIMATE CONTROLS, NAVIGATION, RADIO, ETC. WHEN REVERSING, THE BACK-UP CAMERA IMAGE SCREEN HAS A LONG DELAY OF 5 SECONDS OR MORE. BACKING MANEUVER USUALLY NEAR COMPLETION WHEN IMAGE FINALLY APPEARS. CAMERA IMAGE IS NOT AVAILABLE DURING THE UPDATE OR AFTER UPDATE COMPLETE AND NOT UNTIL NEXT IGNITION CYCLE. THIS IS A SAFETY ISSUE. NAVIGATION SYSTEM RARELY FUNCTIONS WHEN THE SCREEN IS AVAILABLE.

WHILE PARKED WITH THE VEHICLE OFF, I WAS SITTING IN THE DRIVER SEAT WHEN I SUDDENLY HEARD A LOUD BANG. I LOOKED ALL AROUND AND SAW THE ACTIVE HEAD RESTRAINT ON THE PASSENGER SEAT HAD EXPLODED. PLASTIC PIECES WENT FLYING OUT. THE SOUND WAS VERY LOUD AND STARTLING, AND THE INCIDENT OCCURED WITH NO PROVOCATION. THROUGH GOOGLE SEARCHES, MANY OTHER INCIDENCES OF THIS CAN BE SEEN HAPPENING. SOME PEOPLE HAVE THE HEAD RESTRAINT IMPACT THEIR HEAD WHILE DRIVING, WHICH COULD HAVE CAUSED THEM TO WRECK. I AM TERRIFIED THAT THE DRIVER SIDE WILL DO THE SAME THING, AND CAUSE ME TO WRECK DUE TO THE SHOCK OF BEING HIT IN THE HEAD. FURTHERMORE, THE VEHICLE IS ONLY 3.5 YEARS OLD AND UNDER 100,000 MILES. JEEP HAS STATED THAT THIS IS NOT COVERED AND THAT IT IS PART OF NORMAL WEAR AND TEAR. I ADAMENTLY DISSAGREE WITH THIS STATEMENT. THE ACTIVE HEAD RESTRAINTS ARE HELD UNDER HIGH TENSION WITH A PIECE OF PLASTIC. WHEN THIS PIECE OF PLASTIC FATIGUES DUE TO THE STRESSES OF THE SPRING TENSION, THE HEADREST RELEASES. THIS IS A CLEAR DESIGN FLAW FROM THE FACTORY, AND IT NOT ONLY RESULTS IN LOSS OF FUNCTIONALITY, BUT COULD RESULT IN INJURY OR DEATH TO THE USERS OF THE VEHICLES. REPAIR COSTS ARE QUOTED AROUND $750.

Mileage: 88,900

THE JEEP NAVIGATION GPS SYSTEM HAS A FAULT THAT HAS CAUSED ME TO MAKE ABRUPT LANE CHANGES. ON SEVERAL OCCASIONS MY JEEP ON-BOARD GPS HAS ORDERED A RIGHT OR LEFT TURN VERBALLY BUT WHEN THE MAP WAS LOOKED AT IT WOULD INDICATE THE OPPOSITE DIRECTION. THE PROBLEM IS THAT IF I LISTEN TO THE SPOKEN DIRECTIONS I MAY BE TURN THE WRONG WAY. IF I CONSULT THE MAP AFTER I BEGIN THE TURN I HAVE TO CROSS LANES. I HAVE NOT YET HAD AN ACCIDENT BUT HAVE HAD CLOSE CALLS. I HAVE ASKED TWO OTHER OWNERS OF JEEP GRAND CHEROKEES 2014 AND BOTH HAD THE SAME PROBLEMS

Mileage: 78,000

THE OIL COOLING SYSTEM STARTED LEAKING AT 50K MILES. I NOTICED A BURNING OIL SMELL COMING FROM THE VENTS. THAT NIGHT I HAD A SIGNIFICANT OIL LEAK UNDER THE CAR. AFTER TAKING THIS TO A SERVICE SHOP, THEY LET ME KNOW THAT THIS IS A COMMON PROBLEM.

Mileage: 50,104

ON MARCH 4, 2018 MY JEEP WAS PARKED, IN PARK, AT THE TOP OF A DRIVEWAY ON A SLIGHT GRADE. BY MORNING IT HAD ROLLED DOWN THE DRIVEWAY INTO A RAVINE, ROLLING TWICE. THE TOW TRUCK DRIVER CONFIRMED IT WAS IN PARK. I NOW HAVE $20,000 WORTH OF DAMAGE WITHOUT A NEEDED SAFETY CHECK BEFORE REPAIRS CAN BE DONE, IF THAT'S EVEN POSSIBLE. NO ONE CAN EXPLAIN TO ME HOW A VEHICLE, IN PARK, CAN ROLL DOWN A HILL? NOT THE TOW TRUCK DRIVER, INSURANCE ADJUSTER OR BODY SHOP. MY JEEP HAS LOST ALL OF IT'S VALUE WITH THIS MISHAP. I AM FIGHTING WITH INSURANCE BECAUSE I FEEL IT IS A TOTAL LOSS, THEY DISAGREE. I FEEL IT IS UNSAFE. I AM TERRIFIED TO HAVE IT REPAIRED AND RETURNED TO ME. I AM A DISABLED 67 YEAR OLD WIDOW. CAN YOU EXPLAIN?

Mileage: 22,065

THE TOUCH SCREEN PANEL FOR MY RADIO GOES OUT AND DOES NOT ALLOW THE RADIO TO PLAY WHILE DRIVING AND WHEN FIRST STARTED. SOMETIMES MY BLUETOOTH DOESN'T CONNECT AT ALL. THREE MONTHS AFTER MY WARRANTY EXPIRED THE SIRIUS RADIO STOPPED WORKING AND I WAS FORCED TO CANCEL MY SUBSCRIPTION. THE STATIONS CAME UP BUT NOTHING WOULD COME OUT OF THE SPEAKERS WHEN I WOULD SELECT THE BUTTONS. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME SINCE MY WARRANTY HAD JUST EXPIRED THEY WOULD NOT COVER THE COST AND I WOULD HAVE TO PAY $600 TO GET A NEW RADIO IF I REALLY WANTED THE SATELLITE RADIO. THEY SAID THE ANTENNA FOR THE SATELLITE RADIO HAD BURNT OUT. MY CAR WAS BARELY 3 1/2 YEARS OLD AT THAT TIME. SOMETIMES WHEN I CONNECT MY PHONE IT DOESN'T ALLOW ME TO SWITCH SONGS UNLESS I CHANGE IT THROUGH MY PHONE. THE WHOLE RADIO, BLUETOOTH, MEDIA SECTIONS ON MY TOUCH SCREEN HAVE GLITCHES.

WE TOOK OUR VEHICLE IN FOR ROUTINE SERVICE AND WERE INFORMED THAT WE NEEDED AN OIL COOLER AS WELL AS A RADIATOR. THE ESTIMATED COST TO REPAIR IS $1300.00. THE VEHICLE IS NOT VERY OLD FOR THIS TYPE OF ISSUE.

Mileage: 103,000

LEATHER DASH COMING UNGLUED, BUBBLING ALL OVER.

Mileage: 34,000

VEHICLE WAS STATIONARY AS WE EXITED AND WALKED INSIDE MY HOUSE. IT WAS IN PARK, E BRAKE WAS ON..AS WE ENTERED THE HOUSE, THE JEEP ROLLED INTO THE CAR AHEAD OF MINE DOWN THE DRIVEWAY ON IT'S OWN AND CRASHED. THERE IS SIGNIFICANT DAMAGE. I HAVE THIS ON VIDEO FROM MY SECURITY CAMERAS.

Mileage: 46,000

THE SUNROOF ON MY 2014 JEEP GRANDE CHEROKEE SRT SPONTANEOUSLY EXPLODED AS I WAS DRIVING 70MPH ON INTERSTATE 5 IN OREGON. TRAFFIC WAS MINIMAL AT 3:45 PM. IT WAS 54 DEGREES OUTSIDE AND THE WEATHER WAS CLEAR. IT HAD RAINED EARLIER IN THE DAY. THE EXPLOSION SOUNDED LIKE A GUNSHOT BLAST IN MY EAR. IT WAS VERY SCARY AND EXTREMELY DANGEROUS. THERE WAS ABSOLUTELY NO WARNING, NO CRACKS, NO LEAKS. I DID HAVE THE AUTOMATIC COVER OPEN TO LET LIGHT IN, BUT THE SUNROOF ITSELF WAS CLOSED. THE GLASS EXPLODED UP AND OUT, SO I AM FORTUNATE THAT I ONLY HAD A DUSTING OF GLASS THAT FELL AROUND ME. DEFINITELY, THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD WHILE DRIVING.

Mileage: 40,000

THE ACTIVE HEAD REST FOR MY 2014 JEEP GRAND CHEROKEE HAD SPONTANEOUSLY DEPLOYED WHILE PARKED IN MY GARAGE. I HAD TAKEN IT TO THE DEALER FOR REPAIR AND I WAS TOLD THE PLASTIC CLIPS WERE BROKEN AND IT COULDN'T BE RESET AND THE HEAD REST NEEDED TO BE REPLACED AT MY EXPENSE. APPARENTLY THIS IS NOT A VEHICLE RECALL ISSUE BUT POSSIBLY SHOULD BE LOOKED INTO AS ONE. I HAVE FOLLOWED UP THIS TYPE OF ISSUE ON THE INTERNET AND FOUND MULTIPLE CASES WITH SIMILAR OR THE EXACT TYPE OF ISSUE. THIS POSES A HUGE SAFETY HAZARD, IF I HAD BEEN DRIVING, AND THE HEADREST DEPLOYED IN THIS MANNER IT COULD HAVE CAUSED A SERIOUS ACCIDENT.

Mileage: 28,739

I HAVE TAKEN MY JEEP TO THE DEALERSHIP 4 TIMES ALREADY. I HAVE ONLY OWNED IT FOR 3 MONTHS. ABOUT A MONTH OF THAT I HAVEN'T DRIVEN IT. BECAUSE ITS BEEN IN THE SHOP FOR SO LONG. IT HAS A PROBLEM WHERE IT SHIFTS REALLY HARD FROM 2ND TO 3RD, 3RD TO 4TH. IT MOVES THE CAR FORWARD THEN JERKS IT BACK REALLY HARD, LIKE YOU'RE GETTING HIT FROM BEHIND. ITS SCARY ESPECIALLY WHEN THERE ARE SMALL CHILDREN IN THE CAR. I HAD THOUGHT I HAD BOUGHT A RELIABLE CAR BUT IT SEEMS THAT 30K HAS GONE TO WASTE AND MY HOOPTY WAS MORE RELIABLE. THE ENGINE ALSO SHAKES AND SOMETIMES IT'S STUCK IN THIRD GEAR! ITS EMBARRASSING AND SCARY TO PULL OUT IN FLOWING TRAFFIC. A CHECK ENGINE LIGHT HAS CAME ON BEFORE BUT I HAVE STILL NOT "MET" THE REQUIREMENTS FOR A NEW TRANSMISSION. THEY REPLACED THE VALVE BODY BUT IT ONLY DROVE SMOOTH FOR A FEW DAYS THEN WENT BACK TO JERK THE ENTIRE CAR AGAIN.

I HAVE A RECURRING PROBLEM WITH MY 2017 JEEP GRAND CHEROKEE THAT HAS BEEN GOING ON FOR A PERIOD OF 17 MONTHS. MY PROBLEM STARTED IN MAY, 2016 WHEN MY NAVIGATION SYSTEM FAILED BY GIVING ME THE WRONG INFORMATION BY INSTRUCTING ME TO TURN INTO A ONE WAY (WRONG WAY) TRAFFIC LANE. THIS HAS SINCE HAPPENED MANY TIMES SINCE THEN BY DIRECTING ME INCORRECTLY. THE COMPLETE NAVIGATION SYSTEM, CLOCK & COMPASS, PERIODICALLY DON'T WORK. ON OCCASION I RECEIVE THE FOLLOWING MESSAGE ON MY VEHICLE'S COMPUTER SCREEN "VEHICLE PHONE REQUIRES SERVICE PLEASE CONTACT YOUR DEALER." AFTER NUMEROUS APPOINTMENTS WITH THE DEALER & TELLING THEM THAT THE PROBLEM IS NOT WITH MY PHONE THEY FINALLY SAID THEY COULD NOT REPAIR THE PROBLEM AND GAVE ME AN 800 NUMBER TO CALL THE MANUFACTURER CUSTOMER SERVICE. AFTER NUMEROUS DISCUSSIONS WITH VARIOUS CUSTOMER SERVICE PEOPLE OVER A PERIOD OF TWO MONTHS, ON 9/28/2017 CUSTOMER SERVICE PERSON PATRICIA SAID THERE IS NOTHING THEY CAN DO TO REPAIR THE VEHICLE HOWEVER THAT A "JEEP SERVICE BULLETIN #08-028-17 WITH UPDATES TO SOFTWARE LEVEL 17.11.07 WILL OCCUR IN A PHASED ROLL-OUT AND MAYBE THE PROBLEM WILL GO AWAY." THEY TOLD ME I WOULD RECEIVE DOWNLOAD INSTRUCTIONS BUT COULD NOT TELL ME WHEN THESE INSTRUCTIONS WOULD BE SENT OUT. THE SYSTEM WILL WORK PERIODICALLY BUT FAILS MORE OFTEN THAN NOT. YESTERDAY I WAS AGAIN USING THE NAVIGATION IN AN AREA THAT I UNFAMILIAR WITH AND THE SYSTEM AGAIN TRIED TO ROUTE ME INTO ONCOMING TRAFFIC.

Mileage: 60,000

SUN ROOF EXPLODED. HOT HOT, NOT HOT, NOT SPEEDING. WARRANTY WOULD NOT COVER THE COST!

Mileage: 29,700

MY SUNROOF SPONTANEOUSLY AND WITHOUT CAUSE EXPLODED WHILE DRIVING AT 65MPH. ON THE INTERSTATE. THERE WAS NO WARNING AND THERE WERE NO HAZARDS ANYWHERE AROUND. OUTSIDE TEMPERATURE WAS AROUND 92 DEGREES AND OVERCAST BUT NOT RAINING. CAUSE IS UNKNOWN.

Mileage: 76,000

I PURCHASED MY USED 2014 JEEP GRAND CHEROKEE FROM JT'S CHRYSLER & JEEP IN LEXINGTON, SC ON MAY 27TH, 2017. SOMETIME A FEW WEEKS LATER IN JUNE, WE STARTED HAVING ISSUES WITH OUR RADIO AND TOUCH SCREEN PANEL. IT DID AN AUTOMATIC UPDATE BY ITSELF (SCREEN SAID TO KEEP VEHICLE RUNNING FOR 15 MINS TO COMPLETE) AND NOW IT WILL NOT SAVE ANY PRESETS THAT WE TRY AND SAVE TO IT. THE VOLUME TO THE RADIO WORKS FINE SOME DAYS, OTHER DAYS, WE CANNOT GET THE VOLUME TO WORK ON THE RADIO AT ALL...OR WORSE, SOMETIMES IT WILL LET US TURN THE VOLUME UP SOME AND THEN WE CANNOT GET IT TO TURN BACK DOWN (CAUSING ISSUES WHEN I NEED TO HEAR THINGS OUTSIDE OF THE VEHICLE) UNTIL WE POWER THE IGNITION DOWN. IT HAS AFFECTED THE NAVIGATION AND SPEAKERS TO SOME DEGREE ALREADY AND WE HAVE TAKEN IT BACK TO THE DEALERSHIP TWICE TO HAVE IT LOOKED AT WITH NO RESOLUTION. THEY HAVE TOLD US THEY TRIED A "FLASH UPDATE" BUT IT STILL HAS NOT HELPED. WE CONSTANTLY GET AN ERROR MESSAGE STATING "VEHICLE PHONE NEEDS SERVICE". I DID SOME RESEARCH AFTER OUR LAST SERVICE APPOINTMENT AND REALIZED THERE WAS A RECALL ON THE RADIO'S FOR THIS MODEL AND YEAR JEEP FOR THE SAME ISSUES WE ARE HAVING BUT, I DO NOT SEE OUR VIN # LISTED IN THE RECALL. I AM LOOKING FOR SOMEONE TO SHED SOME LIGHT IF POSSIBLE ON HOW WE CAN GO ABOUT GETTING THIS RESOLVED. THANK YOU!

Mileage: 35,000

LEATHER DASH COMING UNGLUED WITH THE ADHESIVE JEEP USED TO ADHERE THE LEATHER DASH TO THE PLASTIC UNDERNEATH CAUSING VISIBILITY ISSUES ALONG WITH A SAFETY ISSUES THAT CAN BLOCK DEFROST VENT ALONG WITH AIRBAG INTERFERENCE.

Mileage: 67,000

WHEN I TRIED TO SHUT THE ENGINE OFF, THE IGNITION BUTTON FELL INTO THE DASHBOARD. I WAS ABLE TO REACH INTO THE DASHBOARD AND PRESS THE BUTTON SWITCH TO START AND STOP THE ENGINE. THE DEALER CLAIMED IT WAS THE OWNERS' FAULT BECAUSE "THE BUTTON WAS PUSHED TOO HARD" AND A REPLACEMENT HOLDING RING (NOT COVERED UNDER THE EXTENDED WARRANTY) ENDED UP COSTING $250 PLUS TAX.

Mileage: 35,000

THERE HAVE BEEN MORE RECALLS THAN I CAN COUNT, BUT RECENTLY I WAS DRIVING IT AND THE ALTERNATOR (WHICH WAS RECALLED) WHEN OUT IN THE MIDDLE OF DRIVING AND I HAD IMMEDIATELY PULL OVER AND LOST CONTROL OF THE CAR. I'VE HAD ANOTHER RECENT RECALL NOT THE SHIFTER AND MY STEREO RANDOMLY WENT BLACK, ALLOWING NO CONTROL OVER THE VEHICLE SETTINGS OR A/C. THIS CAR IS A LEMON!

Mileage: 83,000

BACK PANEL OF DUAL PANE MOON ROOF SHATTERS FOR NO REASON

Mileage: 33,000

THE AIR CONDITIONING WENT OUT ON MY 2014 JEEP GRAND CHEROKEE. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE DEALER'S SERVICE WRITER IMMEDIATELY TOLD ME THAT 85% OF THE TIME WHEN THE A/C GOES OUT IN THIS VEHICLE IT'S THE EVAPORATOR INSIDE THE CAR BEHIND THE DASH. UPON FURTHER EXAMINATION BY THE REPAIR TECHNICIAN THAT'S WHAT NEEDED TO BE REPLACED. I ASKED IF THEY REPLACE THE EVAPORATOR WITH THE SAME PART AND HE SAID NO, THEY NOW USE A DIFFERENT SKU REPLACEMENT EVAPORATOR. OBVIOUSLY, JEEP IS AWARE OF THIS PROBLEM AND HAS MADE CHANGES TO FIX IT. HOWEVER, IN MY CASE JEEP WON'T PAY FOR THE REPLACEMENT SAYING MY VEHICLE WITH 45,000 MILES IS PAST THE WARRANTY PERIOD. IT'S MY POSITION THAT JEEP USED A DEFECTIVE EVAPORATOR IN THE FIRST PLACE AND IT'S ONLY MY BAD LUCK THAT IT DID NOT START LEAKING FREON SOONER. APPARENTLY THE EVAPORATOR IS NOT *THAT* EXPENSIVE BUT IT IS LOCATED IN A DIFFICULT LOCATION TO GET TO, BEHIND THE DASHBOARD, AND THAT MAKES IT AN EXPENSIVE REPAIR ($1,680). I BELIEVE JEEP/CHRYSLER SHOULD PAY FOR THIS REPAIR AT A MINIMUM, AND FAILING THAT, A RECALL SHOULD BE PUT INTO EFFECT.

Mileage: 45,000

PASSENGER SIDE FRONT ACTIVE HEADREST DEPLOYED ON IT'S OWN, (NO COLLISION, OR IMPACT) WHILE AT A COMPLETE STOP AT A TRAFFIC LIGHT, SOUNDED LIKE A GUN SHOT, ADULT PASSENGER IS SUFFERING WITH WHIPLASH, AND TERRIFIED TO RIDE IN MY JEEP AGAIN.

Mileage: 24,300

CHROME METAL INTERIOR TRIM IS PEELING OFF. THIS IS HAPPENING ON DRIVER'S DOOR HANDLE AND CUP HOLDER AREA. AS A RESULT, THE EDGES ARE RAZOR SHARP AND HAVE CUT MY HANDS ON TWO DIFFERENT OCCASIONS CAUSING LACERATIONS.

Mileage: 50,000

SHIFTER DOESN'T WORK. CAR WOULDN'T SHIFT TO PARK AND THE CAR ENGINE WOULDN'T SHUT OFF

Mileage: 55,000

MY SUNROOF EXPLODED TODAY. I WAS DRIVING AT 50 MPH, EXTERNAL TEMP. IS 30 DEGREES AND SUNNY. THERE WERE NO CARS AROUND ME TO THROW A ROCK. THERE WAS NOTHING OVERHEAD. I WAS DRIVING ON ROUTE 137 IN MAINE, A WELL PAVED ROAD IN A FAIRLY RURAL AREA. I HAD THE SHADE CLOSED, AS I ALWAYS DO. I HEARD AND EXPLOSIVE NOISE DIRECTLY OVERHEAD. THERE WAS IMMEDIATE LOUD WIND NOISE ABOVE MY HEAD. I PULLED OVER AND OPENED THE SUNSHADE. THE SUNROOF WAS SHATTERED AND THE ENTIRE CENTRAL PORTION WAS GONE. ALL OF THE SHATTERED GLASS AROUND THE EDGES WAS CONVEX, BOWED OUTWARD AWAY FROM THE CAR.

Mileage: 29,933

VEHICLE WAS IN PARK AND WHEN I STARTED MY VEHICLE UP I LOOKED TO MY RIGHT AND NOTICED THE ACTIVE HEADREST ON JUST THE FRONT PASSENGER SIDE FAILED AND HAD EJECTED ON IT'S OWN WITHOUT BEING IN A COLLISION. I BROUGHT MY VEHICLE TO THE HELFMAN DODGE CHRYSLER JEEP RAM DEALERSHIP 7720 KATY FWY, HOUSTON, TX 77024. I AM BEING CHARGED FOR THE REPLACEMENT OF AN ENTIRELY NEW HEADREST WHEN MINE FAILED BY DESIGN.

Mileage: 34,000

WHILE DRIVING ON A CITY STREET AND APPROACHING A BUSY INTERSECTION, MY WINDSHIELD WIPERS STARTED IN MOTION AND THE LIGHTS ON THE DASHBOARD LIT UP FOR A BRIEF SECOND, TO INCLUDE THE BATTERY LIGHT. THE STOP LIGHT WAS RED AND I FULLY STOPPED. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS TO ACCELERATE TO MAKE A LEFT TURN INTO THE INTERSECTION WHEN MY VEHICLE MOVED MERE INCHES BEFORE IT COMPLETELY SHUTDOWN. THIS ALL HAPPENED WITHIN A MINUTE WITH NO WARNING. TWO TRUCKS ATTEMPTED TO JUMP MY JEEP, BUT ALL THAT HAPPENED WAS THE JUMPER CABLES STARTED TO SMOKE AND HEAT TO THE POINT THEY WERE UNTOUCHABLE. I HAD TO HAVE MY JEEP TOWED TO A NEAR BY CHRYSLER DEALERSHIP WHERE THE ALTERNATOR AND BATTERY FAILED AND HAD TO BE REPLACED. THERE IS A SIMILAR RECALL FOR 2014 JEEP GRAND CHEROKEES DEALING WITH THE ALTERNATOR, BUT I WAS TOLD THAT MY JEEP WAS MANUFACTURED WITH A 180AMP AND NOT THE 160AMP LISTED IN THE RECALL.

Mileage: 66,300

ON SEVERAL OCCASIONS SINCE I BOUGHT MY JEEP NEW A LITTLE OVER 3 YEARS AGO, I THOUGHT MY JEEP WAS IN PARK AND WENT TO GET OUT AND IT WAS ACTUALLY IN REVERSE. THANKFULLY, I HAVE ALWAYS HAD ONLY 1 FOOT OUT AND NOW CHECK TO MAKE SURE IT IS IN PARK EVEN THOUGH I PUSH THE ELECTRONIC SHIFTER ALL THE WAY FORWARD. I RECEIVED A RECALL NOTICE, BUT THE LOCAL DEALER CLAIMS TO NOT HAVE THE PARTS TO FIX.

Mileage: 45,000

MY JEEP WAS SERVICED TWICE FOR THE RECENT SHIFTER PROBLEM THAT CHRYSLER IDENTIFIES AS DRIVER INATTENTION OR CONFUSION. THE SOFTWARE PATCH THAT IS INTENDED TO "AUTO PARK" THE VEHICLE, HAS FAILED ON TWO OCCASIONS. THE ENGINE IS STARTED, I APPLY THE BRAKE AND PLACE THE SHIFTER INTO REVERSE OR A FORWARD GEAR. I THE DESIRED GEAR IS ILLUMINATED AND I EASE OF THE BRAKE, HOWEVER, WHEN APPLY GAS THE ENGINE SIMPLY RACES AS IF THE TRANSMISSION IS STILL IN PARK OR NEUTRAL. JEEPS ATTEMPT TO FIX A PROBLEM HAS NOW LED TO ANOTHER PROBLEM. THIS VEHICLE IS UNRELIABLE AND A DEATH MACHINE. I HAVE NO CONFIDENCE IN IT'S OPERATION AND I CAN'T IN GOOD CONSCIENCE SELL THIS VEHICLE TO ANYONE. JEEP CORPORATE SHOULD BE IN JAIL.

Mileage: 75,000

SRS-HEAD REST SYSTEM. CAR WAS IN PARK STATIONARY AND IN DRIVE WAY AT MY HOME AND FRONT PASSENGER GOT INTO THE FRONT PASSENGER SEAT AND SRS ON HEAD REST WENT OFF FOR NO APPARENT REASON. IT SHOULD ONLY GO OFF WHEN THERE IS A REAR END COLLISION. THIS COULD NOT BE RESET AND THERE IS ONLY 39,000 MILES ON CAR. HAD TO REPLACE AT MY OWN EXPENSE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT.

Mileage: 39,000

VEHICLE WAS IN A VERY SLOW SPEED LEFT TURN WITH TRAFFIC FROM A MAJOR ROAD TO SECONDARY ROAD . THE VEHICLE STEERING FAILED AND COULD NOT BE TURN WHICH RESULTED IN A ONE VEHICLE CRASH INTO A CONCRETE POST.

Mileage: 11,300

2014 JEEP GRAND CHEROKEE WAS IN PARK, I SHIFTED IT INTO DRIVE, THE VEHICLE MOVED ABOUT 1 FOOT, AND JERKED ITSELF BACK INTO PARK. I TRIED EVERY OTHER GEAR AND THE SAME THING HAPPENED. AFTER ABOUT 15 MINUTES I TRIED IT AGAIN AND IT WORKED FINE. WHEN THE TOW COMPANY CAME TO PICK IT UP, IT STARTED JERKING ITSELF BACK INTO THE PARK POSITION AGAIN, FROM EVERY GEAR ACCORDING TO THE TOW COMPANY, A FLAT BED TRAILER WAS USED TO TAKE IT TO THE DEALERSHIP BECAUSE A REGULAR TOW TRUCK COULD NOT MOVE IT. DEALERSHIP HAS INDICATED TO ME THAT THEY HAVE FOUND NOTHING WRONG WITH IT (JULY 6, 2016), FOR ME TO GO PICK IT UP. I DID NOTIFY THE MANUFACTURER, AND I AWAIT A RESPONSE. ALL OF THIS OCCURRED AFTER THE S27 UPDATE WAS PERFORMED ON THE VEHICLE. VERY DANGEROUS SITUATION EVEN MORE SO THAN THE PROBLEMS THAT THEY TRIED TO FIX. MILEAGE 32333. THE VEHICLE WAS STATIONARY IN A FLAT LEVELED PARKING LOT.

Mileage: 32,333

ON 11/4/14 AFTER PARKING MY NEW JEEP GRAND CHEROKEE AT GROCERY STORE PARKING LOT, ON A COMPLETELY LEVEL SURFACE, AFTER PLACING VEHICLE IN PARK, EXITING AND WALKING TOWARD STORE ENTRANCE I SAW MY CAR COMING AT ME OUT OF CORNER OF MY EYE. THE CAR HAD "POPPED" OUT OF PARK AND INTO NEUTRAL, AND WAS ROLLING BACKWARDS TOWARD ME. I WAS WAITING FOR ANOTHER VEHICLE TO PASS BY IN THE PARKING LOT ON MY WAY INTO THE STORE WHEN THIS OCCURRED. MY JEEP KEPT ROLLING SLOWLY BACKWARDS TOWARDS ME. IT COLLIDED INTO A CAR PASSING THROUGH THE PARKING LOT. THE OTHER CAR HAD 3 CHILDREN IN CAR SEATS IN THE BACK SEAT. LUCKILY NO ONE WAS INJURED, BUT I WAS MORTIFIED AT THE LOOKS ON THOSE CHILDREN'S FACES, THEY WERE VERY SCARED! I HAVE BEEN DRIVING MANY YEARS & THIS WAS NOT DRIVER ERROR. MY HUSBAND AND I TRIED NUMEROUS TIMES TO RECREATE THE SCENARIO WITHOUT SUCCESS. THE WARNING ALARM SIGNAL WOULD COME ON IF THE CAR WERE NOT IN PARK AND YOU TRIED TO EXIT IT, SO I KNOW THAT IT HAD BEEN COMPLETELY IN PARK AND HAD "POPPED OUT" AFTER I EXITED. I IMMEDIATELY TOOK THE CAR TO THE DEALER AT VALENCIA, CALIFORNIA SUPERSTORES CHRYSLER JEEP AND TOLD THEM OF THE INCIDENT. THEY CHECKED THE CAR AND SAID THERE WAS NOTHING WRONG WITH IT. THEY HAD IT FOR SEVERAL DAYS AND WERE UNABLE TO DETERMINE THE PROBLEM WITH IT POPPING OUT OF GEAR AND CHRYSLER CORPORATE SAID THEY HADN'T HAD COMPLAINTS. THEY TOLD ME THERE WAS NOTHING WRONG WITH IT AND TO PICK IT UP. IT IS A DEFECTIVE DEATH TRAP AND I DID NOT FEEL SAFE DRIVING IT AFTER THIS INCIDENT. IN RESEARCHING THE INTERNET TO SEE IF THIS HAD HAPPENED TO ANYONE ELSE I CAME ACROSS A BLOG FROM 10/31/13 WHERE THE SAME VEHICLE MODEL/YEAR HAD POPPED OUT OF PARK INTO REVERSE WHICH WAS ALSO REPORTED TO CHRYSLER, YET THEY CONTINUED TO SELL THESE CARS TO THE PUBLIC. SOMETHING NEEDS TO BE DONE ABOUT THIS. THEY ARE UNSAFE AND LIVES ARE AT RISK WITH THEM ON THE ROADWAYS.

Mileage: 10,000

I PARKED THE CAR & PLACED THE GEAR SHIFT IN PARK. THE ENGINE WAS STILL ON. I EXITED THE CAR TO MAIL A LETTER. THE CAR SUDDENLY ROLLED BACK HITTING A CAR THAT WAS WAITING FOR MY PARKING SPOT. THE ACCIDENT REPORT STATES THE CAR WAS "DRIVERLESS". I CONTACTED THE DEALER. RELUCTANTLY THEY EXAMINED THE CAR & SAID NOTHING WAS WRONG. I ASKED HOW WAS IT POSSIBLE TO EXIT THE CAR IF IT WASN'T IN PARK. MY FOOT WOULD HAVE TO BE ON THE BRAKE OR IT WOULD ROLL. SO I COULDN'T EXIT THE CAR WITH MY FOOT ON THE BRAKE!! OBVIOUSLY SOMETHING IS SERIOUSLY WRONG WITH THE GEAR SHIFT. IT HAS A MIND OF ITS OWN & SLIPS UNLESS THE ENGINE IS COMPLETELY SHUT OFF. I HAD NO WAY OF ENTERING THE CAR AS IT ROLLED TO PREVENT IT FROM HITTING ANOTHER CAR. IF I DID MOST PROBABLY I WOULD HAVE BEEN SERIOUSLY INJURED. TOWN & COUNTRY JEEP TOTALLY DISREGARDED MY COMPLAINT.

Mileage: 20,000

THE SHIFTED OUT OF GEAR AND WENT BACKWARD AND RAN ME OVER.

MY NAME IS INCORRECT IN YOUR FILE. YOU HAVE ME AS [XXX]. MY NAME IS [XXX] . PLEASE CORRECT MY NAME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 15

WHEN I WAS TRYING TO MAKE A QUICK 3 POINT TURN,I HAD DIFFICULTY GETTING THE VEHICLE INTO REVERSE BECAUSE OF THE LACK OF "FEELING" IN THE ELECTRONIC SHIFTER CONTROL. FIRST, IT WENT INTO PARK, THEN NEUTRAL. FINALLY I GOT IT INTO DRIVE BUT THE DELAY CAUSED A SAFETY HAZARD. A CAR COMING THE OPPOSITE DIRECTION HAD TO MANEUVER AROUND ME.

Mileage: 35,000

INSD PUT CAR IN PARK, WHEN EXITED VEHICLE, VEHICLE ROLLED DOWN A HILL AND HIT A TREE.

HAD ISSUES WITH GEAR SHIFTER SINCE PURCHASE. HAD AN ACCIDENT IN A PARKING LOT. I PARKED MY CAR AND WANTED TO LEAVE IT RUNNING, PUT THE CAR IN PARK. STEPPED OUT OF MY CAR AND WALKED INTO THE STORE. I WAS ALERTED THAT MY CAR HAD BACKED ACROSS THE PARKING LOT AND HIT ANOTHER CAR. THE CAR WAS IN REVERSE. MEN IN THE PARKING LOT WERE YELLING AT ME ASKING WHY I WOULD GET OUT OF CAR WITH IT IN REVERSE. OBVIOUSLY, NOT WHAT I DID. PROBLEM SEEMS TO HAVE BECOME WORSE. IT NOW CAN TAKE 3 TRIES TO GET THE CAR ALL THE WAY INTO PARK. MY VEHICLE IS STILL DAMAGED. THE OTHER VEHICLE WAS MUCH WORSE. I MANAGED TO PUT TAIL LIGHTS ETC BACK IN TEMPORARILY. THE CORNER PANEL IS POPPED OUT ON DRIVERS SIDE WITH SCRATCHES ON REAR OF CAR. I CALLED THE TROY POLICE AND THEY SAID BECAUSE IT WAS A PARKING LOT, THEY DIDN'T NEED TO COME AND WRITE A REPORT.

Mileage: 11,000

WE ARE LEASING A 2014 JEEP CHEROKEE COMPONEN:T GEAR SHIFT- VEHICLE ROLLED BACK AFTER THINKING IT WAS IN PARK BUT DRIVER WAS ABLE TO JUMP BACK IN AND STOP IT ON SEVERAL OCCASIONS, BUT ON ONE OCCASION, VEHICLE ROLLED BACKWARD IN A PARKING GARAGE INTO A CEMENT PILLAR AFTER EXITING THE CAR THINKING IT WAS IN THE PARK POSITION CAUSING SEVERE DAMAGE TO THE REAR AND DRIVER SIDE. NEW GEAR SHIFT DESIGN VERY TRICKY AND COULD BE POTENTIALLY DANGEROUS

Mileage: 29,000

WHEN I SAW THE NEWS STORY ON 3/21/16 ABOUT THE GEAR SHIFTER, IN MY 2014 JEEP GRAND CHEROKEE, IT VALIDATED WHAT I HAD BEEN EXPERIENCING. I HAD DISLIKED THE DESIGN SINCE THE FIRST DAY I OWNED THE CAR. WHEN I SHIFTED, I WAS ALWAYS IN THE WRONG GEAR. A FELLOW JEEP OWNER SUGGESTED, I SHIFT AS HARD AS I COULD INTO PARK AND THE SAME FOR DRIVE. IT WORKED MOST OF THE TIME. I HAVE OFTEN STARTED TO EXIT THE CAR ONLY TO FIND IT WAS IN REVERSE, NOT PARK AND I OFTEN PUT IT IN PARK WHEN I MEAN TO REVERSE AS WELL AS SPORT MODE WHEN I WANT DRIVE. LUCKILY, A SIGNAL DOES GO OFF AND I CAN PUT MY FOOT BACK ON THE BREAK AND SHIFT IT INTO PARK. I HAD NEVER EXITED THE CAR AND HAD IT ROLL, BUT IT MAKES SENSE THAT SOMEONE WOULD. IT IS A HORRIBLE DESIGN AND I AM HOPING FOR A RECALL THAT WOULD MAKE JEEP REPLACE THE GEAR SHIFTER. I HAD TO ENTER A DATE THAT IT HAPPENED BELOW, BUT IT HAPPENS ALL THE TIME. I CANNOT ACTUALLY REPORT AN ACCIDENT/INCIDENT, I SIMPLY WANT TO VALIDATE THE THEORY THAT THE DESIGN IS FLAWED AND DANGEROUS.

Mileage: 1,000

OCCUPANT RESTRAINT CONTROL MODULE RECALL. I HAVE ATTEMPTED TO SCHEDULE THE RECALL REPAIR SINCE 5 15 15. I HAVE MADE SEVERAL CALLS AND VISITS TO DEALERSHIP TO SCHEDULE REPAIR I AM TOLD EACH TIME, NO PART, NO BIG DEAL, CHRYSLER IS UNWILLING TO SEND THE PART. CALLED 2 26 16 ONLY TO BE TOLD I HAVE TO WAIT YET AGAIN. HELP

WE HAVE HAD 4 INCIDENTS OF UNINTENDED BRAKING (PE15-021) FROM THE COLLISION CONTROL SYSTEM. EXTREME AUTONOMOUS BRAKING WHEN NOTHING WAS IN THE WAY. ADDITIONALLY, WE HAD ONE CASE OF UNINTENDED ACCELERATION IN LOW SPEED (LESS THAN 10 MPH) STOP & GO COMMUTER TRAFFIC RESULTING IN A REAR END CRASH WITH DAMAGE TO OUR JEEP AND THE VEHICLE IN FRONT OF US AND THE NEXT VEHICLE IN FRONT OF THEM (3 VEHICLES TOTAL). JEEP ACCELERATED HARD ON ITS OWN WITHOUT PRESSING THE GAS PEDAL.

Mileage: 12,000

ON MULTIPLE OCCASIONS THE VEHICLE HAS BEEN PLACED IN PARK AND HAS STARTED ROLLING IN BOTH REVERSE & FORWARD MOTIONS AFTER THE MY WIFE OR I HAVE STEPPED OUT OF THE VEHICLE. THIS HAS HAPPENED BOTH WITH THE ENGINE RUNNING AND WHEN IT WAS TURNED OFF.

Mileage: 10,000

ON AT LEAST TWO OCCASIONS THE JEEP GRAND CHEROKEE ROLLED AFTER THE SHIFTER WAS PLACED IN PARK POSITION. !. ON 11/18/2013 DOOR WAS AJAR WHILE DRIVER WAS ABOUT TO TURN OFF VEHICLE. JEEP SLIPPED OUT OF PARK AND SLOWLY BACKED INTO A CONCRETE BUTTRESS AT A GAS STATION CAUSING $900 DAMAGE TO THE DRIVER DOOR AND FRONT QUARTER PANEL. 2. IN THAT SAME WEEK, SHIFTER SLIPPED OUT OF PARK WHILE DRIVER WAS BEHIND VEHICLE TAKING A PHOTOGRAPH. SERIOUS INJURY PREVENTED BY PASSENGER WHO PUSHED THE SHIFTER BACK INTO PARK. VEHICLE TAKEN TO DEALER FOR THIS PROBLEM ON 11/22/2013. DEALER INSPECTED AND HAD INSPECTION BY CHRYSLER FIELD REP. BOTH DENIED PROBLEM. SEE ATTACHMENT. THE PROBLEM CONTINUES. IT IS NECESSARY TO CAREFULLY INSURE TRANSMISSION IS IN PARK BY HOLDING GEAR SHIFT IN PLACE.

Mileage: 7,162

I HAVE REAL PROBLEMS WITH THE "ELECTRIC" GEAR SHIFT. I CANNOT TELL WHAT POSITION IT IS IN. LATEST EPISODE OCCURRED WHEN I WAS VALETING THE CAR. I LEFT THE CAR RUNNING AND PUT THE CAR IN PARK (AT LEAST I THOUGHT I DID). WHEN I OPENED THE DOOR TO LET THE CAR VALET TAKE THE CAR, IT STARTED TO ROLL BACKWARD WITH ME HALF IN, HALF OUT OF THE CAR. THE CAR CAME VERY CLOSE TO KNOCKING ME DOWN AND ROLLING OVER ME. IF THE ATTENDANT HAD NOT BEEN ABLE TO PHYSICALLY STOP THE CAR IT WOULD HAVE RUN ME DOWN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. YOU JUST CANNOT FEEL THE "DEDENTS" INDICATING WHAT GEAR IT IS IN. THE SCARIEST CAR I HAVE EVER OWNED.

Mileage: 14,000

I HAVE HUGE PROBLEMS WITH THE KEY-LESS IGNITION AND THE ENGINE NOT TURNING OFF IN TWO CIRCUMSTANCES. FIRST, THE ENGINE IS VERY QUITE AND THE RADIO DOES NOT TURN OFF WHEN THE CAR IS TURNED OFF. IF YOU MISS THE SHUT OFF BUTTON THE CAR CONTINUES TO RUN EVEN WHEN YOU LEAVE WITH THE KEY. THERE IS NO WARNING WHEN YOU LEAVE THE STILL RUNNING CAR WITH THE KEY. YOU COME BACK HOURS LATER AND THE CAR IS STILL RUNNING. SECOND, THE ELECTRONIC SHIFTER IS SO INACCURATE THAT IT IS VERY EASY TO TRY TO PUT IT IN PARK AND LEAVE IT JUST SHORT AND IN REVERSE. THE JEEP WON'T TURN OFF WHILE IT IS STILL IN GEAR, BUT IT IS SO QUIET THAT IT IS EASY TO MISS THAT IT IS STILL RUNNING (PARTICULARLY IF YOU DID NOT IMMEDIATELY GET OUT OF THE CAR). WHEN YOU TAKE YOUR FOOT OFF THE BRAKE THE CAR STARTS TO ROLL. VERY DANGEROUS. JEEP'S RESPONSE IS TO PUT THE PARKING BRAKE ON, BUT WHO DOES THAT ANYMORE IF YOU ARE NOT ON A HILL.

Mileage: 14,000

I PARKED MY 2014 JEEP GRAND CHEROKEE ON A HILL IN THE DRIVEWAY. I PUT THE CAR IN PARK SET THE PARKING BRAKE AND TURNED IT OFF. I OPEN THE DOOR AND EXITED MY CAR AND THE CAR BEGIN ROLLING BACKWARDS DOWN THE HILL AS IF IT WAS A NEUTRAL.

GEAR SHIFT TRANSMISSION SLIPS OUT OF GEAR WHEN I PUT IT IN PARK IT WILL GO BACK TO REVERSE AT TIMES WHEN I PUT IT IN DRIVE GOING DOWN THE ROAD IT WILL JUMP TO S.-DEFROSTER DOES NOT WORK PROPERLY WHEN WINDOWS ARE STEAMED IT DOES NOT TAKE IT AWAY. BLUE TOOTH WORKS SOMETIMES AND OTHER TIMES IT DOES NOT. THE GEAR SHIFT DOES IT SOMETIMES IN PARK AND OTHER TIMES IN MOTION. THE DEFROSTER NEVER TAKES AWAY THE STEAM OFF WINDOWS.

Mileage: 1,500

LESS THAN 32,000 MILES ON 2014 GRAND CHEROKEE, GETTING OFF FREEWAY ON SHARP TURN EXIT, THERE WAS A THUNK AND OUR BODIES LURCHED FORWARD AS VEHICLE DROPPED INTO 1ST GEAR. PULLED OVER, CHECK ENGINE LIGHT ON BUT NOT BLINKING SO IGNORED AS DEALERSHIP SERVICE REPRESENTATIVE THAT NOT CRITICAL IF NOT BLINKING. WE WERE ABLE TO MOVE, BUT TRANSMISSION SLIPPED UNTIL REACHED 20 MPH AND RAN OK UNTIL WE WERE HOME ABOUT 1/2 MILE AWAY. WE THEN TESTED THE SHIFTING AND VEHICLE WOULD NOT GO INTO REVERSE. NEXT MORNING, THE CAR WOULD NOT MOVE AT ALL IN ANY GEAR. HAD IT TOWED TO DEALERSHIP. THE SERVICE REP CALLED THE NEXT MORNING INDICATING THAT THE TRANSMISSION FAILED AND THEY NEEDED TO ORDER A NEW ONE TO REPLACE IT. AWAITING NEW TRANSMISSION.

Mileage: 31,500

ENGINE CONTINUED TO RUN FOR SEVERAL HOURS AFTER KEY FOB WAS REMOVED FROM VEHICLE. THERE WAS NO WARNING INDICATOR OR AUTOMATIC ENGINE SHUT OFF. ENGINE WAS VERY HOT.

Mileage: 47,000

CAR COMPLETELY SHUT OFF WHILE DRIVING ON A BUSY STREET WITHOUT WARNING. DEARLERSHIP SAYS NOTHING IS WRONG WITH IT AND WAIT FOR THE CAR TO SHUT OFF ON A REGULAR BASIS. THEN MAYBE THEY WILL BE ABLE TO PIN POINT THE ISSUE. THIS IS THE SECOND ISSUE WITH THE CAR ON 7/31/2015 CAR SHUT OFF WHILE DRIVING ON A BUSY STREET WITHOUT WARNING. TURNS OUT THE FUEL PUMP WENT BAD.

Mileage: 20,699

THE COLLISION AVOIDANCE SYSTEM ACTIVATES AND SLAMS ON THE BRAKES WITHOUT CAUSE WHILE TRAVELING FORWARD WHICH IS STARTLING AND DANGEROUS BECAUSE I HAVE BEEN NEARLY REAR ENDED BY ANOTHER DRIVER FOR BRAKING WITHOUT CAUSE. WHEN PARKING THE GEAR SELECTOR FEELS LIKE IT IS IN PARK IT IS ACTUALLY IN REVERSE OR NEUTRAL. BRAKES SQUEAK AND WERE WEARING GROVES INTO ROTORS WHEN VEHICLE WAS BRAND NEW. ALSO THE FRONT BUMPER HAS NEVER FIT CORRECTLY AS WELL AS THE FENDER MOLDINGS PEELING OFF. VERY SAD FOR A $55,000 VEHICLE.

Mileage: 24,000

GEAR SHIFT DOES NOT EASILY GO INTO PARK CAR WAS RUNNING I PUT IT IN PARK RAN INTO THE HOUSE A FEW MINUTES LATER THE CAR WAS GOING IN REVERSE CROSSED THE ROAD AND WENT DOWN A 200 YARD SLOPE INTO THE DITCH I HAVE HAD THIS GEAR PROBLEM SINCE I PURCHASED THE JEEP

Mileage: 31,000

TIRE PRESSURE MONITORING SYSTEM REQUIRES TIRE PRESSURE ADJUSTMENT ABOUT EVERY TWO WEEKS BECAUSE OF LOW PRESSURE IN ONE OR MORE WHEELS. DEALER EITHER CANNOT OR DOES NOT WANT TO FIX IT BUT HOPES FOR A JEEP ADVISORY OR RECALL. OWNER BELIEVES ELECTRONIC CONNECTIONS IN WHEELS ARE FAULTY AND ONE OR MORE LEAKS AIR. CONSTANT LEAKAGE OF AIR REPRESENTS A POTENTIAL DRIVING HAZARD. AFTER 12 FLASH UPDATES TO ELECTRONIC SYSTEMS AND PAST FAILURE OF ELECTRONIC TRANSMISSION CONTROL SYSTEM TO SHIFT OUT OF PARK, IT IS CLEAR THAT ALL ELECTRONIC CONTROL SYSTEMS WITHOUT REDUNDANCY REPRESENT LIFE THREATENING POTENTIAL FAILURES IN ALL SYTEMS. WHEN SUCH FAILURE OCCUR, OWNERS WILL BE UNABLE TO PROVE WHAT REALLY HAPPENED. THE PERFECT CRIME!

Mileage: 7,000

ON JULY 16, 2015, WITH ABOUT 5,000 MILES, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE WAS TOWED TO MY DEALERSHIP. ON JULY 21, 2015, WE LEARNED THAT IT HAD LOST THE KEY AND DONE NOTHING TO REPAIR IT. ON JULY 22, 2015, IT WAS TOWED TO ANOTHER JEEP DEALERSHIP. ON JULY 23, 2015, WE WERE ADVISED THAT THE PROBLEMS WERE CAUSED BY A BAD BATTERY. ON JULY 25, 2015, WHEN WE WENT TO PICK IT UP, IT WOULD NOT START EVEN WITH A NEW BATTERY. ON JULY 27, 2015, WE WERE TOLD THAT ANOTHER NEW BATTERY HAD BEEN INSTALLED. ON JULY 28, 2015, WE PICKED UP THE VEHICLE BUT ON AUGUST 14, 2015, THE ELECTRICAL SYSTEM AGAIN FAILED AND IT WAS AGAIN TOWED TO THE SECOND DEALERSHIP. ON AUGUST 17, 2015, WE WERE ADVISED THAT THE VEHICLE HAD BEEN REPAIRED BY REPLACING VARIOUS ELECTRICAL COMPONENTS. ON SEPTEMBER 15, 2015, THE ELECTRICAL SYSTEM AGAIN FAILED CAUSING THE ABS AND AWD SYSTEMS TO RAPIDLY CYCLE ON AND OFF; THE TRANSMISSION TO RAPIDLY SHIFT THROUGH BOTH FORWARD AND REVERSE GEARS; AND FOR THE VEHICLE TO LURCH FORWARD AND BACKWARD. A THIRD JEEP DEALERSHIP REFUSED TO SERVICE IT BECAUSE OF ITS HISTORY. ON SEPTEMBER 17, 2015, THE VEHICLE WAS AGAIN TOWED TO THE SECOND DEALERSHIP. IT HAD ONLY 5757 MILES ON THE ODOMETER. ON SEPTEMBER 24, 2015, WE WERE TOLD THAT THE DEALERSHIP THOUGHT THE PROBLEM MIGHT BE WITH A CRASH SENSOR AND PROPOSED THAT THE SENSOR BE DISABLED. ON SEPTEMBER 25, 2015, AFTER WE OBJECTED TO DISABLING A SAFETY SENSOR, WE WERE TOLD THAT SENSORS HAD BEEN ORDERED FOR THE ADAPTIVE CRUISE AND SPEED CONTROLS, BUT AS OF TODAY, THE DEALERSHIP HAS NOT REPAIRED THE VEHICLE AND IS UNCERTAIN WHETHER IT CAN REPAIR IT. THE VEHICLE HAS BEEN AT A DEALERSHIP 25 OUT OF THE PAST 72 DAYS. THE DEALERSHIP HAS NOT REPAIRED THE VEHICLE; WILL NOT SAY THAT IT CAN BE REPAIRED; AND WILL NOT SAY THAT IT WILL BE SAFE TO OPERATE. JEEP REFUSES TO HELP. WE DON'T WANT TO DIE IN THIS VEHICLE. PLEASE HELP US.

Mileage: 5,000

I HAVE BEEN EXPERIENCING ISSUES WHERE MY INSTRUMENT DISPLAY CLUSTER LIGHTS UP WITH NUMEROUS VEHICLE WARNING INDICATORS. THIS HAS BEEN HAPPENING INTERMITTENTLY SINCE I PURCHASED THE VEHICLE IN SEPTEMBER, 2013. THERE HAS BEEN A RECALL FOR THIS PROBLEM. THE FIRST TIME THIS HAPPENED THE DEALERSHIP KEPT MY VEHICLE RENTING A VEHICLE FOR MY USE UNTIL IT WAS SUPPOSEDLY "REPAIRED." THE ISSUE HAS CONTINUED TO OCCUR INTERMITTENTLY SINCE THAT RECALL FOR A TOTAL OF ABOUT 5 TIMES. THIS MOST RECENT INCIDENT THE FOLLOWING OCCURRED -- ABS WARNING LIGHT, AIRBAG WARNING LIGHT, MALFUNCTION INDICATOR LIGHT, ELECTRONIC STABILITY CONTROL WARNINGS LIGHTS WERE ALL DISPLAYED. ADDITIONALLY, THE SPEEDOMETER WAS INOPERABLE, THE BRAKE ENGAGED LIGHT WAS ON (EVEN THOUGH THE EMERGENCY BRAKE WAS NOT ENGAGED) AND THE BACKUP WARNING SYSTEM DID NOT OPERATE. I HAVE HAD INSTANCES WHERE THE AIRBAG WARNING SYSTEM INDICATED THAT IT WAS NOT OPERATIONAL. I AM TOLD THAT IF THE WARNING LIGHTS DO NOT STAY ON THE SYSTEM "ERASES" THE FAULT CODES. THE SYSTEM SEEMS TO RESET ITSELF BUT I STILL DON'T THINK THIS SHOULD BE HAPPENING. THIS WEEK I WAS TOLD THAT THE BATTERY CHARGE WAS LOW AND THAT THE ISSUE HAD BEEN REPAIRED. MY QUESTION IS IF THIS ISSUE IS REPAIRED WHY DOES THE PROBLEM CONTINUE TO OCCUR. I AM HOPEFUL AFTER THIS TIME IT WILL NOT HAPPEN AGAIN BUT AM NOT SO SURE. I PAID $40K FOR THIS VEHICLE AND EXPECT THE SYSTEMS TO FUNCTION PROPERLY. IT IS NOW ALMOST OUT OF WARRANTY AND QUITE HONESTLY FEEL I AM BEING GIVEN A VARIETY OF ANSWERS UNTIL SUCH TIME IT IS OUT OF WARRANTY AND AM CONCERNED THAT IF/WHEN IT IS FINALLY REPAIRED THAT IT WILL COST A SIGNIFICANT AMOUNT OF MONEY. I HAVE NEVER FILED A COMPLAINT LIKE THIS BUT I ALSO DON'T BELIEVE I'M THE ONLY PERSON THIS IS HAPPENING TO. WHAT IF THIS SYSTEM PROBLEM OCCURS WHILE I'M DRIVING AND RESULTS IN AN ACCIDENT?

Mileage: 34,700

ON SATURDAY, SEPTEMBER 5, 2015, I ARRIVED AT A GAS STATION WITH ONE ADDITIONAL PASSENGER IN MY VEHICLE. WHEN WE FULLY STOPPED IN THE PARKING SPACE, THE JEEP GRAND CHEROKEE WAS PLACED IN PARK. THE SCREEN DISPLAY WAS STILL DISPLAYING THE CURRENT SATELLITE STATION. UPON EXITING THE VEHICLE, BOTH MY PASSENGER AND MYSELF, THE VEHICLE WAS LEFT RUNNING, BUT I TOOK THE KEY FOB WITH ME. I THEN PROCEEDED TO WALK AROUND AND BEHIND THE VEHICLE TO THE OTHER SIDE OF THE CAR. THE GAS STATION WAS HAVING CONSTRUCTION WORK, AND IN FRONT OF THE VEHICLE WERE CONES AND THE AREA WAS BLOCKED OFF. APPROXIMATELY 30 SECONDS LATER, WHILE BOTH MY PASSENGER AND MYSELF WERE INSIDE OF THE GAS STATION, A WITNESS CAME RUNNING TO THE GAS STATION WINDOW TO ALERT THE ATTENDANT, THAT A JEEP GRAND CHEROKEE HAS JUST TAKEN OFF ACROSS THE PARKING LOT. AT THIS POINT, I DROPPED WHAT WAS IN MY HANDS, AND RAN TO LOOK. THE JEEP GRAND CHEROKEE, 2014, HAD CRASHED ITSELF. ONE WOULD NOT THINK THIS IS EVEN A POSSIBILITY. PLEASE NOTE, THE KEYFOB WAS NOT IN THE VEHICLE, THE VEHICLE WAS PLACED IN PARK PRIOR TO EXITING, AND THE DOORS WERE LOCKED. IF SOMEONE HAD TRIED TO STOP THE CAR, THEY WOULD HAVE BEEN UNABLE TO. IT PROCEEDED TO TRAVEL, ON ITS OWN, BACKWARDS OVER 200 FEET AND CRASHED INTO A SPLIT RAIL FENCE, AND THEN LUCKILY IT CRASHED INTO THE ONLY TREE, BETWEEN THE SPACE IN WHICH IT WAS PROPERLY PARKED, AND AN INTERSECTION FOR A 55 MPH ROAD. THE POLICE WERE THEN CALLED TO THE SCENE, IN ORDER TO DOCUMENT THE INCIDENT, AND TO PROVIDE A POLICE REPORT FOR THE DAMAGE. NOW I AM LEFT WITH A JEEP GRAND CHEROKEE THAT COULD SERIOUSLY INURE A PERSON, ON ITS OWN, WITH ITS DOORS LOCKED, AND NO KEY FOB IN THE VEHICLE. IT IS ALSO DAMAGED, PARTS ARE BROKEN, AND IT ALSO HAS CAUSED PROPERTY DAMAGE.

Mileage: 24,500

I HAVE A 2014 JEEP GRAND CHEROKEE WITH THE ECO DIESEL OPTION. AT 7100 MILES AFTER OIL CHANGE AND REFILL OF DIESEL EXHAUST FLUID INDICATOR ON DASH DISPLAYED INCORRECT DEF FLUID AND SERVICE DEF NEEDED OR VEHICLE WILL NOT RESTART IN 200 MILES. IT TOOK A WEEK AND 1 BUSINESS DAY BEFORE THE DEALERSHIP COULD EVEN LOOK AT THE VEHICLE DUE TO BACKUP IN SCHEDULING. AFTER THREE DAYS AT THE DEALERSHIP THE VEHICLE WAS DIAGNOSIS WITH DPF CONVERTOR NEEDED REPLACEMENT, DEF SENSOR FAILURE, DEF INJECTOR FAILURE, AND O2 SENSOR FAILURE. AND THE PARTS WOULD TAKE 3 WEEKS JUST TO GET IN. TO ME THIS IS UNACCEPTABLE, A VEHICLE WITH LESS THAN 10000 MILES SHOULD NOT NEED THIS MANY REPAIRS WITH LONG DELAY JUST TO GET PARTS. IT SEEMS THIS VEHICLE WAS NOT PROPERLY ENGINEERED AND CANNOT MEET EMISSION STANDARDS LONG TERM. PLUS A VEHICLE THAT WILL TURN OFF AND NOT RESTART AT 200 MILES IS A DANGER TO A CONSUMER. JUST BASED ON AN INTERNET SEARCH I AM NOT THE ONLY ONE WITH THESE PROBLEMS THERE ARE NUMEROUS OWNERS OF 2014 JEEP GRAND CHEROKEE WITH ECO DIESEL WITH THE SAME ISSUES. AND THE PROBLEMS ARE NEVER REALLY RESOLVED , PERMANENTLY FIXED AND OCCUR AGAIN. IN MY OPINION FCA SHOULD BE MADE TO BUY BACK THESE VEHICLE AND REDESIGNED TO AT LEAST MEET 80000 MILES EMISSION STANDARD WITH REALISTIC DURABILITY. THE CONSUMERS SHOULD NOT BE TEST SUBJECTS ON A UNRELIABLE VEHICLE UNTIL FCA COMES UP WITH FIXES TO VERY SERIOUS PROBLEMS. IN ADDITION SOME CONSUMERS ON INTERNET SITE HAVE BE TOLD TO IGNORE ENGINE PROBLEM INDICATOR LIGHT WARNING UNTIL FCA COMES UP WITH FIXES.

Mileage: 7,100

WHEN SHIFTING INTO PARK THE SHIFT DOES NOT ALWAYS ENTER INTO PARK OR STAY IN PARK AND ON SEVERAL OCCASIONS WHEN EXITING THE VEHICLE THE VEHICLE BEGINS TO ROLL AS IT IS IN REVERSE NOT PARK. THIS REPEATEDLY OCCURS. VEHICLE WAS LEASED 11/18/13 WITH INTENTIONS OF BUY OUT AT END TO PASS ON TO CHILDREN, VEHICLE BECAME TO UNRELIABLE AND UNSAFE FOR ME TO OPERATE SO I ENTERED IT ONTO SWAP A LEASE IN 2/2014. NO ONE WAS INTERESTED SO IT WAS PASSED TO MY HUSBAND AND WE PURCHASED A DIFFERENT VEHICLE FOR ME. HE HAS CONTINUOUSLY HAD THE SAME ISSUES AS WELL AS THE GEAR CHANGE ISSUES, AND PHONE SCREEN ISSUES... WILL DEFINITELY NOT BE PASSED ON TO A NEW/INEXPERIENCED DRIVER AS THE VEHICLE PRESENTS GRAVE SAFETY ISSUES. WE ARE AGAIN, CURRENTLY TRYING TO END THE LEASE VIA THE DEALERSHIP AS WE HAVE NOW BEEN MADE AWARE OF OTHERS HAVING THE SAME ISSUES AND FEEL THAT VALIDATION EXISTS WITH THE VEHICLE BEING DEFECTIVE AND WANT TO PREVENT CAUSING TO OTHERS OR OBTAINING OURSELVES ANY INJURIES FROM SUCH.

I PULLED INTO A PARKING SPOT IN A PARKING GARAGE BUT WAS FAVORING THE RIGHT SIDE. I BACKED UP APPROX. 6-8 FEET TO STRAIGHTEN THE CAR OUT. AS SOON AS I PUT THE CAR IN DRIVE, IT LURCHED FORWARD AT FULL THROTTLE, WITH MY FOOT STILL ON THE BRAKE. I COULDN'T STOP IT. THE CAR ACCELERATED RAPIDLY AND SHOT FORWARD, OVER THE PARKING BARRIER AND RAMMED INTO THE CEMENT SUPPORT STRUCTURE OF THE DECK. THE IMPACT WAS JARRING AND THE CAR JERKED BACK UPON HITTING THE STRUCTURE. ALTHOUGH THE DISTANCE WAS ONLY ABOUT 6-8 FEET, THE IMPACT DID $3,300 DAMAGE TO THE CAR. I TOOK PHOTOGRAPHS OF THE ACCIDENT SITE AND THE DAMAGE TO MY CAR. THE PHOTOS SHOW THAT MY FRONT TIRES LAID DOWN SKID MARKS ON THE PAVEMENT AND UP AND OVER THE PARKING BARRIER AS I WAS TRYING TO STOP IT. A CLEAR INDICATION I WAS ON THE BRAKE. THE FORCE OF THE CAR PULLING AHEAD AGAINST THE BRAKES WAS VERY STRONG AND WAS ONLY STOPPED ONCE I SLAMMED IN THE PARKING GARAGE WALL. AFTER CONTACTING JEEP, I WAS REFERRED TO THE SPECIAL INVESTIGATION UNIT.I MET WITH A SPECIAL INVESTIGATOR AND HE EVALUATED MY VEHICLE AND SENT THE FINDINGS TO JEEP FOR FURTHER EVALUATION. THE INVESTIGATOR DECLINED TO VIEW MY PHOTOS OF THE ACCIDENT SCENE. A FEW WEEKS LATER I WAS NOTIFIED THAT THE FINDINGS SHOWED NOTHING WAS WRONG WITH MY CAR AND THE CASE HAD BEEN CLOSED. I APPEALED BUT WAS ONCE AGAIN DENIED. OTHER OCCURRENCES OF A SIMILAR, BUT LESS DRAMATIC, NATURE OCCURRED WITH THE VEHICLE BOTH BEFORE AND AFTER THE ACCIDENT. I REPORTED SEVERAL OF THESE TO THE DEALER. FINALLY IN MAY I WAS TOLD I HAD A PROBLEM WITH MY TRANSMISSION AND THEY REPROGRAMMED IT. I HAVE NOT HAD ANY OCCURRENCES SINCE. I AM CONVINCED MY CAR HAD/HAS A SERIOUS TRANSMISSION ISSUE THAT POSES A DANGER TO BOTH ME AND THOSE AROUND ME. I HAVE READ NUMEROUS STORIES ONLINE ABOUT PEOPLE EXPERIENCING SIMILAR ISSUES WITH THE TRANSMISSION ON 2014 JEEPS. ...UPDATED 03-10-16 *BF *CN

Mileage: 21,000

I STARTED MY 2014 JEEP GRAND CHEROKEE AND STEPPED OUTSIDE TO ASSIST MY SON WHO WAS IN THE FRONT PASSENGER SEAT. BEFORE I COULD WALK AROUND, FROM BEHIND, THE JEEP STARTED ROLLING BACKWARDS, PICKING UP SPEED, AND HITTING ANOTHER PARKED SUV. I NEVER UNDERSTOOD WHAT ACTUALLY HAPPENED JUST "ASSUMED" MY SON, ACCIDENTALLY, TOUCHED THE GEARS, BUT WONDERED HOW/WHY WOULD THE JEEP MOVE WITHOUT THE BRAKE EVER BEING DEPRESSED. THEIR WAS REAR DAMAGE TO MY SUV AND REAR/FRONT DAMAGE TO THE OTHER PERSON'S CAR. IT IS NOW BEING PUBLISHED THAT BOTH THE 2014 AND 2015 JEEP GRAND CHEROKEE HAVE HAD NUMEROUS INCIDENTS OF ROLLING ON THEIR OWN--IT NOW EXPLAINS EVERYTHING--MY SUV DID IT. IT WAS NOT PARKED ON A SLOPE, HILL, OR ANY TYPE OF INCLINE--JUST A FLAT SURFACE.

Mileage: 12,000

WHILE DRIVING AT 80 MPH, A VERY LARGE BUCK RAN IN FRONT OF THE CAR ON THE INTERSTATE. AFTER DRIVING BACK BY TO SEE THE DEER THE NEXT DAY IT WAS PROBABLY AROUND 300 LBS. THE ENTIRE FRONT PORTION OF MY VEHICLE WAS CAVED IN. NO AIRBAGS DEPLOYED WHATSOEVER. HITTING SOMETHING SO MASSIVE AT SUCH A HIGH RATE OF SPEED SHOULD HAVE DEPLOYED SOME SORT OF SAFETY MECHANISM I.E (AIRBAGS!!!!!)

Mileage: 15,000

MOVE SHIFTER TO PARK ONLY IT DOESN'T GO INTO PARK WHEN YOU THINK IT DID. IT'S A DANGEROUS SHIFTER. MY BROTHER HAS THE SAME ISSUE WITH HIS. YOU MUST KEEP YOUR FOOT ON THE BRAKE AND MAKE SURE IT IS IN THE DESIRED GEAR. I THOUGHT IT WAS IN PARK, WHEN IT WAS STILL IN GEAR. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL BACK ON ME. I QUICKLY JUMPED BACK INTO THE VEHICLE TO STOP IT WITHOUT ACCIDENT, THIS TIME.

Mileage: 26,000

ON FRI., 1/16/15 @ 6:20AM - I STOPPED AT THE END OF MY DRIVEWAY, PUT THE VEHICLE IN PARK AND OPENED THE DRIVERS SIDE DOOR AND STEPPED OUT, AS I PUT MY LEFT FOOT ON THE GROUND TO GET OUT THE VEHICLE STARTED TO ROLL BACKWARDS AND THE DOOR CAUGHT ME AND IT DRUG ME DOWN UNDER THE VEHICLE AND ROLLED OVER MY LEFT/RIGHT LEG AND PROCEEDED TO TRAVEL DOWN THE DRIVE AND CROSSED OVER MY NEIGHBORS LAND AND HIT THE SCHOOL BUS ENTRY DOOR/SIDE OF BUS. I WAS SHOUTING TO MY NEIGHBOR TO GET OUT OF THE WAY AS I FEEL INTO THE WOODS IN TREMENDOUS PAIN. MY NEIGHBORS CAME TO MY RESCUE AND CALLED 911 AS THEY THEN CALLED MY HUSBAND (HE WAS ON HIS WAY TO WORK) THE AMBULANCE CAME AND GAVE ME MEDICAL ATTENTION AND TOOK ME TO THE EMERGENCY ROOM. I WENT THROUGH NUMEROUS EXRAYS AND THEN FOLLOW-UP DOCTOR APPOINTMENTS. WOUND CARE WAS NEEDED FOR WEEKS ON MY LEFT HEAL AS THE TIRE BENT MY LEFT FOOT ALMOST IN....HALF.. TO THIS DAY I STILL NEED TO KEEP IT ELEVATED AND HAVE PROBLEMS WITH BOTH ANKLES/FEET/HEALS..

Mileage: 7,000

I PULLED IN TO MY BROTHERS DRIVEWAY THERE WAS SNOW ON THE GROUND. PUT THE CAR IN PARK TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN CAR IN PARK AND SHUT OFF. I WALKED IN FRONT OF THE CAR AND FOUND MY BROTHER. ASI WAS WALKING BACK TO THE CAR, IT ROLLED FORWARD AGAIN ABOUT 8 FEET AND HIT MY NEPHEW'S CAR SENDING IT THROUGH THE GARAGE DOOR. THE NEXT DAY I HAS THE CAR TOWED TO THE DEALERSHIP AS I WAS AFRAID TO DRIVE IT. RESULTS FROM THE DEALER WERE NOTHING WRONG. THEY TOLD THE THE CARE HAD WHAT'S CALLED AND OPEN DIFFERENTIAL AND IF THE ON WHEEL SKIDDED THE CAR WOULD ROLL FORWARD. I TOLD THEM I HAD NEVER HEARD OF ANYTHING SO ABSURD AND THEIR COMMENT WAS THAT I NEEDED TO READ THE OWNER'S MANUAL AND MAKE SURE I USE THE PARKING BRAKE. I TALKED WITH THE DEALERSHIP OWNER AND TOLD HIM ABOUT IT. HE ALSO TOLD ME THAT HE HAD NEVER HEARD OF ANYTHING LIKE THIS EITHER. I ASKED THAT HE TALK WITH HIS SALES PEOPLE AND HAVE THEM TELL THEIR BUYERS ANPBOUT THIS. I THEN TALKED WITH A CUSTOMER SERVICE AGENT AT CHRYSLER WHO TOLD ME SHE HAD NEVER HEARD OF SUCH A THING. AS A FOLLOW CHRYSLER SENT A SURVEY TO ME REGARDING THEIR CUSTOMER SERVICE . I RECOUNTED THIS SITUATION AND HAVE HEARD NOTHING. I WILL NEVER PURCHASE ANOTHER JEEP AND IF I COULD CANCEL THE LEASE RIGHT NOW I WOULD DO SO. THIS IS VERY DANGEROUS. I HAD BEEN STANDING IN FRONT OF MY CAR JUST BEFORE IT ROLLED FORWARD. IN ADDITION, MY CAR INSURANCE PREMIUM WAS INCREASED BY $50 PER MONTH BECAUSE OF THIS ACCIDENT?????? WHEN I DID NOTHING TO CREATE THE PROBLEM. THESE VEHICLES SHOULD NOT BE ON THE ROAD WITH DANGERS LIKE THIS. PEOPLE COULD VERY EASILY BE KILLED OR VERY INJURED. I HAVE TOLD NUMEROUS PEOPLE NEVER TO BUY THIS CAR BECAUSE OF ITS DANGER.

Mileage: 20,000

I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. WHEN STEPPING OUT OF MY CAR, IT STARTED ROLLING BACKWARDS, THE DOOR WAS OPEN SO IT KNOCKED ME TO THE GROUND AND I ROLLED TO GET OUT OF THE PATH OF THE WHEEL, ONLY GETTING MISSED BY SECONDS. I HAD PRETTY SEVERE BRUISING BUT I DID NOT SEE A DOCTOR. I ASSUME THE CAR WENT INTO REVERSE AS IT ROLLED BACKWARDS, BUT IT WAS A SLIGHT INCLINE SO IT MAY HAVE BEEN NEUTRAL. I WAS MOSTLY FOCUSED ON THE FACT MY CAR WAS ROLLING BACKWARDS AT A GOOD RATE WITH MY 4 AND 1 YEAR OLD STILL INSIDE. THE CAR STOPPED AFTER JUMPING THE CURB AND TAKING OUT THE NEIGHBORS MAILBOX. I HONESTLY DIDN'T LOOK AT WHAT GEAR IT WAS IN ONCE STOPPED, I CHECKED ON MY CHILDREN AND QUICKLY MOVED IT OUT OF THE MIDDLE OF THE ROAD, I OF COURSE WAS IN PANIC MODE. IT DID $6004.69 WORTH OF DAMAGE TO THE CAR, PLUS THE REPLACEMENT OF (2) CARSEATS AND A BRICK MAILBOX. I TOOK THE CAR IN A FEW MONTHS AGO FOR OTHER RECALLS AND LET THEM KNOW ABOUT THE SITUATION AND THEY SAID "NO PROBLEM FOUND" OF COURSE. AFTER SEEING A REPORT FROM YOU ALL TODAY ABOUT THIS VERY SAME PROBLEM IT PROMPTED ME TO FILE A COMPLAINT, AS I DIDN'T KNOW YOU EXISTED. THE CAR HAS SLIPPED OUT OF GEAR SEVERAL OTHER TIMES IN PARKING LOTS, BOTH WHILE I WAS DRIVING AND TO MY HUSBAND AS WELL, BUT I AM VERY CAREFUL TO USE MY PARKING BREAK EVERY TIME I PARK THE CAR AFTER THE ACCIDENT. ....UPDATED 04/25/16 *BF *CN

Mileage: 9,432

MY VEHICLE WAS IN PARK ON A BOAT RAMP WHILE PREPARING TO LOAD A JET SKI. I EXITED THE VEHICLE AND THE GEAR SHIFTED OUT OF PARK AND THE VEHICLE ROLLED INTO THE LAKE. THE INSURANCE COMPANY TOTALED THE VEHICLE AND I HAVE ALL OF THE DOCUMENTATION SUPPORTING THE CLAIM.

Mileage: 12,000

I HAD THE KEYLESS BOB IN MY PURSE, WALKED UP TO THE CAR AND IT UNLOCKED. I OPENED THE REAR DOOR AND BUCKLED MY 3 YEAR OLD IN HER CARSEAT. I PLACED MY PURSE (WHICH CONTAINED THE FOB AND MY CELL PHONE) ON THE PASSENGER SEAT. I CLOSED THE REAR DOOR AND WENT AROUND TO THE DRIVERS SIDE AND ATTEMPTED TO ENTER THE VEHICLE. ALL THE DOORS WERE LOCKED. IT WAS 95 DEGREES OUTSIDE AND 110 DEGREES IN THE CAR. I HAD TO FIND A BYSTANDER TO CALL 911. IT TOOK EMERGENCY RESPONDERS OVER 20 MINUTES TO REMOVE HER FROM THE HOT CAR. MY CHILD ALMOST DIED BECAUSE OF THE FAULTY LOCKING SYSTEM. A KEY FOB SHOULD NEVER BE ABLE TO BE LOCKED INSIDE A VEHICLE. I HAVE BEEN ABLE TO RECREATE EXACTLY WHAT HAPPENED, AND THE CAR WILL LOCK ITSELF SHUT WITH THE FOB INSIDE. ADDITIONALLY, I HAVE FOUND TWO OTHER JEEP GRAND CHEROKEES THAT WILL REACT THE SAME WAY. THESE CARS ARE DEADLY!..UPDATED 08/13/15 *BF

Mileage: 37,000

WATER LEAKING INTO THE BATTERY BOX AND VEHICLE FRAME.

Mileage: 11,950

I WAS DRIVING DOWN THE ROAD TODAY AND MY TURNS SIGNALS GOT STUCK ON AGAIN! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND THIS IS NOT THE FIRST COMPLAINT I HAVE FILED. I HAVE HAD MY 2014 JEEP GRAND CHEROKEE BACK TO THE DEALERSHIP SERVICE DEPARTMENT FOUR TIMES FOR THIS SAME ISSUE. I HAVE BEEN TOLD ALL FOUR TIMES THAT THEY CANNOT DUPLICATE THE PROBLEM. I HAVE TWO VIDEOS OF MY TURN SIGNALS GETTING STUCK ON AND MY DASH FLASHING AND READING THE INCORRECT SPEED BUT THE SERVICE DEPARTMENT CONTINUES TO TELL ME THAT THEY CANNOT DUPLICATE IT. WELL, TODAY THERE WAS ALMOST AN ACCIDENT BECAUSE OF IT. MY TURN SIGNALS GOT STUCK ON AND ANOTHER CAR PULLED OUT IN FRONT OF ME AND I ALMOST HIT THEM, THEY OBVIOUSLY THOUGHT I WAS TURNING, WHICH I WAS NOT BUT YET AGAIN MY TURN SIGNALS WERE STUCK ON. FCA IS FULLY AWARE OF THIS ISSUE. I HAVE CALLED THEM NUMEROUS TIMES BUT THEY HAVE NO SOLUTION FOR ME. I FEEL COMPLETELY UNSAFE IN MY JEEP GRAND CHEROKEE AND IT IS JUST AN ACCIDENT WAITING TO HAPPEN.

I SEE FROM YOUR WEB SITE MY CAR HAS 8 RECALLS. I HAVE ONLY RECEIVED 2 RECALL NOTICES FROM FIAT CHRYSLER. THE AIRBAG RECALL AND VISOR WIRING RECALL. IT ALSO TOOK OVER 2 MONTHS TO RECEIVE THE RECALL SERVICE.

ON TWO OCCASIONS WITHIN SEVEN DAYS, MY 2014 JEEP GRAND CHEROKEE ECODIESEL (33,626 MILES CURRENTLY) STALLED WHILE DRIVING AT A HIGH SPEED ON THE HIGHWAY ONCE AT 45 MPH AND THEN AT 60 MPH. BOTH TIMES IT RESTARTED AFTER APPROX. 10-15 MINUTES. BOTH TIMES I TOOK IT DIRECTLY TO THE DEALER. FIRST TIME I WAS ABLE TO DRIVE IT IN AFTER THE RESTART AND THE SECOND TIME I HAD IT TOWED AFTER A HARROWING TIME PULLING OVER AND ALMOST BEING HIT BY THE CAR BEHIND ME. I WAS VERY SHAKEN AND THE STATE TROOPER TOLD ME TO TOW IT FOR MY OWN SAFETY. THE CAR WHEN IT STALLED DID SO WITH ABSOLUTELY NO WARNING. AFTER THE CAR RESTARTED IT HAD A CHECK ENGINE LIGHT ON. BOTH DEALERS TOLD ME THAT THEY COULD NOT DETERMINE ANY ISSUES AS THE CHECK ENGINE LIGHT TOLD THEM NOTHING AND I SHOULD PICK UP MY CAR. I PICKED IT UP THE FIRST TIME THINKING IT WAS A ONE OFF BUT THIS SECOND TIME IT HAS BEEN IN THE DEALER FOR ALMOST A MONTH AND I HAVE OPENED A CASE WITH CHRYSLER. I AM AFRAID FOR MY SAFETY AND MY PASSENGERS SAFETY. THE DEALER REFUSES TO RESEARCH THE ISSUE FURTHER AND CHRYSLER HAS DONE NOTHING OTHER THAN PASSING ON THE SAME MESSAGE FROM THE DEALER TO PICK UP MY CAR. THE DEALER ACTUALLY SAID IF IT HAPPENS AGAIN BRING IT BACK! MY CHRYSLER CASE MANAGER OFFERED ME THREE FREE OIL CHANGES FOR MY INCONVENIENCE ! I HAVE DONE A LOT OF RESEARCH ON THIS ISSUE AND SEE THAT THERE IS A RECALL AND OPEN CLASS ACTION LAWSUIT FOR EARLIER MODELS RELATED TO DEFECTIVE TIPIN. I AM NOT SURE IF THIS IS THE ISSUE OR NOT BUT MY CAR IS NOT SAFE TO DRIVE AND I DON'T KNOW WHAT TO DO OTHER THAN TRADE IT IN AT A HUGE FINANCIAL LOSS.

Mileage: 33,000

I WAS DRIVING TO WORK ON JUNE 9,2015 AND I USED MY TURN SIGNAL TO SWITCH LANES AND ALL OF A SUDDEN THEY WOULD NOT TURN OFF! THE TURN SIGNALS WERE FLASHING BACK AND FORTH BETWEEN LEFT AND RIGHT THE ENTIRE WAY TO WORK. I GOT TO THE PARKING LOT AND I TURNED MY JEEP GRAND CHEROKEE OFF AND I WENT INTO WORK FOR MY 16 HOUR SHIFT THINKNING THEY WOULD GO OFF BY THE TIME I WAS DONE WORKING BUT I WAS WRONG, THEY WERE STILL FLASHING WHEN I STARTED MY JEEP AGAIN! THEY BLINKED FOR ABOUT HALF MY 45 MINUTE DRIVE HOME AND THEN THEY JUST TURNED OFF. THE NEXT DAY I TOOK MY JEEP TO MY LOCAL DEALER AND SHOWED THEM THE VIDEO I TOOK WHILE I WAS SITTING IN THE PARKING LOT OF THEM FLASHING AND TOLD THEM I WANTED IT FIXED BECAUSE IT IS A SAFETY HAZARD AND I PUT MY CHILD IN THIS VEHICLE EVERYDAY AND HAVING THESE KIND OF ELECTRICAL PROBLEMS WERE UNSAFE. WELL THEY CALLED TODAY 6/18/15 AND SAID THEY CANNOT DUPLICATE THE PROBLEM SO THEY CANNOT FIX IT! EVEN THOUGH I HAVE A VIDEO AS PROOF! I AM AFRAID TO PICK UP MY JEEP. I FEEL IT IS UNSAFE FOR THE ROAD AND UNSAFE TO PUT MY CHILD IN BUT THEY COULD REALLY CARE LESS AND SAID I HAVE TO PICK IT UP. I AM NOT LOOKING FORWARD TO PICKING IT UP BECAUSE IT HAS BECOME SUCH A SAFETY HAZARD BUT MY LOCAL JEEP DEALER WILL NOT FIX IT EVEN THOUGH IT IS STILL UNDER MANUFACTURER WARRANTY. UPDATED 8/21/15*CN UPDATED 10/25/2017*CN

AFTER BACKING THE CAR OUT OF THE GARAGE I WAS GOING TO GET OUT TO GO BACK INTO THE HOUSE.. I PUT THE CAR (I THOUGHT) IN PARK, MY FOOT WAS STILL ON THE BRAKE. I STARTED TO REMOVE MY FOOT FROM THE BRAKE AND THE CAR SLIGHTLY STARTED FORWARD I REALIZED THE CAR WASN'T IN PARK BUT DRIVE AND WHEN I WENT TO DEPRESS THE BRAKES FURTHER TO CHANGE GEARS AND STOP THE FORWARD MOTION THE CAR SUDDENLY REVVED THE ENGINE, SQUEALED ITS TIRES WHILE PEALING OUT AND ACCELERATING AT A HIGH RATE OF SPEED BACK INTO THE GARAGE SMASHING INTO A BRICK WALL AND MY DINING ROOM. THE DAMAGE TO THE CAR IS OVER $15,000 AND DAMAGE TO THE HOUSE IS APPROX. $9000. I KNOW MY FOOT WAS ON THE BRAKE!` MY FACE HIT THE STEERING WHEEL CUTTING MY LIP. THE AIRBAG DID NOT DEPLOY. I HAVE TWO YEARS LEFT ON THE LEASE AND I AM TERRIFIED TO DRIVE IT. IN ALL OF MY YEARS OF DRIVING I HAVE NEVER HAD AN ACCIDENT AND I HAVE ALWAYS PARKED IN A GARAGE WITHOUT INCIDENT. I HAVE DRIVEN EVERYTHING FROM YUKONS TO NAVIGATORS AND NEVER HAVE I HAD AN ISSUE LIKE THIS. I SEE FROM ALL THE POSTS THAT I AM NOT ALONE. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE PEOPLE ARE KILLED. UPDATED 10/17/2017*CN

Mileage: 17,000

WHEN ACCELERATING, THE ENGINE ALWAYS HESITATES FOR SEVERAL SECONDS, THEN SURGES FORWARD. THIS CONDITION CREATES A SAFETY ISSUE DURING PASSING, MERGING INTO ONCOMING TRAFFIC, EVASIVE MANEUVERS, ETC. THIS PROBLEM HAS EXISTED SINCE NEW, AND HAS NOT IMPROVED. BERGEY CHRYSLER, JEEP SERVICE DEPT. HAS INFORMED ME THAT THE HESITATION WHILE ACCELERATING "OPERATES AS DESIGNED", AND CANNOT BE REPAIRED. *TR

Mileage: 10

THERE IS A LOUD BUMPING NOISE COMING FROM THE UNDER CARRIAGE AT START-UP

Mileage: 14,800

I HAVE RECEIVED THREE FIRST NOTICE RECALLS AND ONE SECOND NOTICE RECALL ON MY VEHICLE SINCE MAY 2014. BRAKE BOOSTER, SUN VISOR WARNING, AND OCCUPANT RESTRAINT CONTROL MODULE. NOT ONE DEALERSHIP IN MY AREA HAS HAD THE PARTS TO FIX THESE PROBLEMS FOR OVER SIX MONTHS NOW. I CANNOT GET A CALL BACK FROM THE DEALERSHIP WITH EXPLANATIONS AND I CANNOT GET SATISFACTION THROUGH CONTACTING CORPORATE. IF THERE IS A PROBLEM THAT IS SERIOUS ENOUGH TO ISSUE A RECALL, I WOULD HOPE THAT THE PROBLEMS WOULD BE FIXED IN A TIMELY MANNER. I DRIVE THIS VEHICLE EVERYDAY.

WALLY ARMOUR JEEP DEALER IN ALLIANCE, OHIO STATES THEY HAVE NO PARTS TO FIX SEVERAL RE-CALLS ON MY VEHICLE. NOT ONLY HAVE I CALLED FOR THE REPAIRS SEVERAL TIMES BUT GET MORE RE-CALLS THAT THEY HAVE NO PARTS FOR A FIX. DO I KEEP DRIVING AND HOPE FOR NO INCIDENT? DO I STOP DRIVING MY VEHICLE? THEN WHAT DO I DO FOR TRANSPORTATION? YOU ARE THE "EXPERTS"! PLEASE ADVISE!!!!! *JS

BLIND SPOT MONITORING SYSTEM IS ERRATIC AND HAS BEEN SINCE DAY 1 OF OWNERSHIP. WORKS WHEN IT FEELS LIKE IT. VERY DANGEROUS.

Mileage: 1,000

I CAN'T GET THE PART FROM CHRYSLER FOR MY BRAKE BOOSTER RECALL. IT HAS BEEN ORDERED FOR 6 MONTHS I NEED THIS PART SINCE I DRIVE UP NORTH

THIS JEEP WAS SOLD TO ME AND MY BROTHER AS A NEW VEHICLE. IT WAS PURCHASED AT FOWLER DODGE IN OKLAHOMA CITY, OK. MY BROTHER TOOK THE TRUCK TO ANOTHER DEALER TODAY AND WAS TOLD THAT THE VEHICLE HAS BEEN INVOLVED IN A BAD ACCIDENT AND HAS BEEN REPAIRED. ALL OF THE FEDERAL STICKERS HAVE BEEN REMOVED, WE FEEL THAT THIS IS A SAFETY AS WELL AS FRAUDULENT SALE. I HAVE CALLED THE DEALER AND HAVE NOT RECIEVED A RESPONSE. FOWLER DODGE 888-829-0253 OWNER/GENERAL MANAGER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN I GO TO PRESS THE BRAKES AND COME TO A STOP, MY VEHICLE JERKS WHEN IT SLOWS DOWN AS IF ITS ALMOST STUCK IN A GEAR WHILE IT DOWNSHIFTS WHICH CAUSES THE VEHICLE TO MOVE FORWARD WHILE TRYING TO SLOW DOWN WHICH CAN CAUSE AN ACCIDENT. *TR

Mileage: 16,300

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A STRONG ODOR FROM THE VEHICLE. THE CONTACT STATED THAT HE PLACED TWO CARBON MONOXIDE DETECTORS IN THE VEHICLE AND THEY BOTH REGISTERED AT THE HIGHEST LEVEL OF 173 PARTS PER MILLION. THE CONTACT RECEIVED MEDICAL ATTENTION FOR CARBON MONOXIDE EXPOSURE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE RECTIFIED. ON ONE OCCASION, A TECHNICIAN DROVE THE VEHICLE AND STATED THAT THE FAILURE OCCURRED DUE TO THE WAY THE CONTACT DROVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE 11,000.

Mileage: 100

IN FEB. 2013 I PURCHASED A 2013 GRAND JEEP TRAIL HAWK EDITION, IN SPAN OF 3 TO 4 MONTHS THE JEEP WAS IN THE SERVICE DEPARTMENT 6 TIMES TRYING TO FIX ISSUES. JEEP WAS UNABLE TO COMPLETELY FIX THE PROBLEMS TO MY SATISFACTION, I WAS GIVEN INCENTIVE TO TRADE IN FOR A 2014 GRAND JEEP CHEROKEE LIMITED EDITION, WHICH WAS RUNNING GREAT UNTIL THIS PAST THURSDAY. ON THURSDAY I STARTED MY JEEP IT BARELY WOULD IDLE, I PROCEEDED TO GET ON THE INTERSTATE WHICH IS WHEN THE VEHICLE STARTED JUMPING UP AND DOWN LIKE I WAS GOING OFF ROAD. IT WOULD SUDDENLY CHANGE TO NEUTRAL WITHOUT ME DOING ANYTHING, IT KEPT MISSING GEARS AND BARELY RUNNING. I WAS BARELY ABLE TO GET OFF THE EXIT. WHEN I GOT OFF THE EXIT IT WOULD BARELY IDLE AND AGAIN SHIFTED TO NEUTRAL WITHOUT ME DOING ANYTHING. EVENTUALLY I SAFELY MADE IT OFF THE EXIT AND INTO A PARKING LOT WHERE I GOT IT TOWED. THE TOW TRUCK DRIVER COULD BARELY PULL IT UP ON THE TRAILER. WHEN IT WAS PLACED ON THE TRAILER IT WOULDN'T STAY IN PARK, IT KEPT TRYING TO SHIFT OUT OF GEAR. THERE NEEDS TO BE SOME TYPE OF INVESTIGATION IN THE GRAND JEEP CHEROKEE MODELS AND HOW THEY ARE PASSING INSPECTIONS THROUGH PRODUCTION LINE BECAUSE OBVIOUSLY FOR A CONSUMER TO GET TWO DEFECTIVE VEHICLES IN 7 MONTHS IS UNACCEPTABLE AND UNBELIEVABLE.

Mileage: 6,500

VEHICLE STALLED AT A STOP LIGHT. THE INSTRUMENT PANEL REGISTERED NEUTRAL, BUT THE GEAR SHIFT WAS IN DRIVE, WITH THE ENGINE OFF. THE GEAR SHIFT WAS UNABLE TO SHIFT. CAR STALLED T RED LIGHT. ..UPDATED 08/19/13 *BF THE VEHICLE STARTED 15-20 MINUTES LATER. THE VEHICLE STALLED AGAIN SIX DAYS LATER. THE VEHICLE WAS UNABLE TO DIAGNOSE THE PROBLEM. UPDATED 08/27/13

Mileage: 1,100

SHIFTER SERVICE

Mileage: 7,850

WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. THIS IS A RECORDING OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=JU1LSZLIEFO. *TR

Mileage: 100