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Active Recalls (10)

23V411000 Jun 8, 2023 ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, ...

22V406000 Jun 9, 2022 FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce in...

20V699000 Nov 12, 2020 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated ...

20V475000 Aug 13, 2020 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate ca...

18V332000 May 17, 2018 ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and...

17E061000 Oct 19, 2017 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 an...

16V240000 Apr 25, 2016 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles...

16V168000 Mar 23, 2016 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left f...

15V469000 Jul 27, 2015 SUSPENSION:REAR

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear ...

15V461000 Jul 23, 2015 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cheroke...

Complaints

Showing 20 of 3,396
Jan 9, 2026 Air Bags

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Jan 9, 2026 Power Train

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Jan 9, 2026 Air Bags

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Jan 9, 2026 Power Train

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Jan 2, 2026 Seat Belts

front driver and passenger seat belts do not retract, front passenger headrest clips failed and will not snap back in place

Jan 2, 2026 Seats

front driver and passenger seat belts do not retract, front passenger headrest clips failed and will not snap back in place

Jan 2, 2026 Seat Belts

front driver and passenger seat belts do not retract, front passenger headrest clips failed and will not snap back in place

Jan 2, 2026 Seats

front driver and passenger seat belts do not retract, front passenger headrest clips failed and will not snap back in place

Dec 29, 2025 Electrical System

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep c...

Dec 29, 2025 Steering

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep c...

Dec 29, 2025 Vehicle Speed Control

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep c...

Dec 29, 2025 Power Train 85,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly shifted to neutral(N) and stalled in the middle of the road. The contact stated that he depressed the brake pedal, shifted the vehicle to park(P) and turned off the ve...

Dec 29, 2025 Electrical System

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep c...

Dec 29, 2025 Steering

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep c...

Dec 29, 2025 Vehicle Speed Control

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep c...

Dec 29, 2025 Power Train 85,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly shifted to neutral(N) and stalled in the middle of the road. The contact stated that he depressed the brake pedal, shifted the vehicle to park(P) and turned off the ve...

Dec 8, 2025 Seats

The active head restraint deployed September 30, 2025 overnight while my Jeep was parked on my driveway. The restraint has not been repaired and is available for inspection. If this head restraint would have deployed while driving with my wife I believe it would have injured her. I believe there is...

Dec 8, 2025 Seats

The active head restraint deployed September 30, 2025 overnight while my Jeep was parked on my driveway. The restraint has not been repaired and is available for inspection. If this head restraint would have deployed while driving with my wife I believe it would have injured her. I believe there is...

Dec 4, 2025 Engine 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact smelled radiator fumes on the interior of the vehicle. In addition, the contact stated that the coolant reservoir was repeatedly refilled; however, there were no signs of a leak. T...

Dec 4, 2025 Engine And Engine Cooling 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact smelled radiator fumes on the interior of the vehicle. In addition, the contact stated that the coolant reservoir was repeatedly refilled; however, there were no signs of a leak. T...

Dec 4, 2025 Engine 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact smelled radiator fumes on the interior of the vehicle. In addition, the contact stated that the coolant reservoir was repeatedly refilled; however, there were no signs of a leak. T...

Dec 4, 2025 Engine And Engine Cooling 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact smelled radiator fumes on the interior of the vehicle. In addition, the contact stated that the coolant reservoir was repeatedly refilled; however, there were no signs of a leak. T...

Dec 1, 2025 Equipment 125,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed with the heater engaged, there was an abnormal burning odor coming from the vehicle. The “Vehicle Temperature” and check engine warning lights were illuminated. The vehicle was taken back t...

Dec 1, 2025 Engine And Engine Cooling 125,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed with the heater engaged, there was an abnormal burning odor coming from the vehicle. The “Vehicle Temperature” and check engine warning lights were illuminated. The vehicle was taken back t...

Dec 1, 2025 Equipment 125,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed with the heater engaged, there was an abnormal burning odor coming from the vehicle. The “Vehicle Temperature” and check engine warning lights were illuminated. The vehicle was taken back t...

Dec 1, 2025 Engine And Engine Cooling 125,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed with the heater engaged, there was an abnormal burning odor coming from the vehicle. The “Vehicle Temperature” and check engine warning lights were illuminated. The vehicle was taken back t...

Nov 19, 2025 Power Train 85,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough. The vehicle was driven to the destination. The contact stated ...

Nov 19, 2025 Engine 85,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough. The vehicle was driven to the destination. The contact stated ...

Nov 19, 2025 Power Train 92,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the Service Shifter warning light illuminated when the gear shifter was shifted to park(P). The failure had become more persistent. The vehicle was taken to the dealer, who diagnosed that the shifter had failed and the shifter, mod...

Nov 19, 2025 Power Train 85,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough. The vehicle was driven to the destination. The contact stated ...

Nov 19, 2025 Engine 85,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough. The vehicle was driven to the destination. The contact stated ...

Nov 19, 2025 Power Train 92,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the Service Shifter warning light illuminated when the gear shifter was shifted to park(P). The failure had become more persistent. The vehicle was taken to the dealer, who diagnosed that the shifter had failed and the shifter, mod...

Nov 16, 2025 Engine

Needs rocker arms, valve lifters and camshafts replaced.

Nov 16, 2025 Engine

Needs rocker arms, valve lifters and camshafts replaced.

Nov 5, 2025 Power Train

Hard shifting car jumps when put in gear I think it’s a known issue with this vehicle

Nov 5, 2025 Power Train

Hard shifting car jumps when put in gear I think it’s a known issue with this vehicle

Nov 4, 2025 Seats

While i was driving my both of my headrests popped open out of nowhere and i freaked out and pulled to the side of the road. Not sure how this happened but i didn't get in any accident thankfully. Not sure what caused it i didn't hit any bumps in the road or anything.

Nov 4, 2025 Seats

While i was driving my both of my headrests popped open out of nowhere and i freaked out and pulled to the side of the road. Not sure how this happened but i didn't get in any accident thankfully. Not sure what caused it i didn't hit any bumps in the road or anything.

Oct 15, 2025 Air Bags

I was driving my car going 30-35mph when all of a sudden my driver's side headrest popped me in the back of my head as if the airbag in the headrest was deployed. I was not involved in any collision for this to occur nor was there a bump in the road that would have caused it. It startled me thinkin...

Oct 15, 2025 Seats

The adaptive headrest popped open without warning or accident. Wife was just trying to adjust headrest. Now can not pop back into place.

Oct 15, 2025 Air Bags

I was driving my car going 30-35mph when all of a sudden my driver's side headrest popped me in the back of my head as if the airbag in the headrest was deployed. I was not involved in any collision for this to occur nor was there a bump in the road that would have caused it. It startled me thinkin...

Oct 15, 2025 Seats

The adaptive headrest popped open without warning or accident. Wife was just trying to adjust headrest. Now can not pop back into place.

Sep 27, 2025 Engine

My engine oil is mixing into my coolant jug and radiator replaced the oil cooler housing and the issue still continues

Sep 27, 2025 Unknown Or Other

My engine oil is mixing into my coolant jug and radiator replaced the oil cooler housing and the issue still continues

Sep 27, 2025 Engine

My engine oil is mixing into my coolant jug and radiator replaced the oil cooler housing and the issue still continues

Sep 27, 2025 Unknown Or Other

My engine oil is mixing into my coolant jug and radiator replaced the oil cooler housing and the issue still continues

Sep 24, 2025 Seats 95,000 mi

The contact’s mother owns a 2015 Jeep Grand Cherokee. The contact stated that while his mother was driving at an undisclosed speed, the driver’s side head restraint exploded. The driver had not sustained any injuries. The vehicle was taken to a dealer where it was determined that the head restra...

Sep 24, 2025 Seats

Driver side headrest deployed while driving almost causing an accident. Passenger headrest deployed 3-weeks later while parked with engine off. Both incidents left a metal pin behind.

Sep 24, 2025 Seats 95,000 mi

The contact’s mother owns a 2015 Jeep Grand Cherokee. The contact stated that while his mother was driving at an undisclosed speed, the driver’s side head restraint exploded. The driver had not sustained any injuries. The vehicle was taken to a dealer where it was determined that the head restra...

Sep 24, 2025 Seats

Driver side headrest deployed while driving almost causing an accident. Passenger headrest deployed 3-weeks later while parked with engine off. Both incidents left a metal pin behind.

Sep 22, 2025 Fuel/propulsion System

While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inoperable. The vehicle had to be towed. Dealer initially claimed “overfilled oil,” but an independent oil analysis (Blackstone Labs) confirmed excessive fuel dilution (5.5%), indica...

Sep 22, 2025 Engine

While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inoperable. The vehicle had to be towed. Dealer initially claimed “overfilled oil,” but an independent oil analysis (Blackstone Labs) confirmed excessive fuel dilution (5.5%), indica...

Sep 22, 2025 Fuel/propulsion System

While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inoperable. The vehicle had to be towed. Dealer initially claimed “overfilled oil,” but an independent oil analysis (Blackstone Labs) confirmed excessive fuel dilution (5.5%), indica...

Sep 22, 2025 Engine

While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inoperable. The vehicle had to be towed. Dealer initially claimed “overfilled oil,” but an independent oil analysis (Blackstone Labs) confirmed excessive fuel dilution (5.5%), indica...

Sep 16, 2025 Seats

On 10 September 2025 I was driving home from work in heavy traffic. I was stopped at a red light when I heard a loud explosion and the headrest on the driver seat slammed into the back of my head hard. I thought I had been rear ended but there was no other car close to me. Luckily the vehicle was...

Sep 16, 2025 Seats

On 10 September 2025 I was driving home from work in heavy traffic. I was stopped at a red light when I heard a loud explosion and the headrest on the driver seat slammed into the back of my head hard. I thought I had been rear ended but there was no other car close to me. Luckily the vehicle was...

Sep 15, 2025 Electrical System 170,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerk...

Sep 15, 2025 Vehicle Speed Control 170,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerk...

Sep 15, 2025 Seats

The driver's side head rest popped out and hit me in the back of the head, luckily I was not driving at the time, was stopped at a flagger for road work. It hit so hard that I thought the person behind me rear ended me, however when I looked in mirror that vehicle was nowhere near me. I have not h...

Sep 15, 2025 Electrical System 170,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerk...

Sep 15, 2025 Vehicle Speed Control 170,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerk...

Sep 15, 2025 Seats

The driver's side head rest popped out and hit me in the back of the head, luckily I was not driving at the time, was stopped at a flagger for road work. It hit so hard that I thought the person behind me rear ended me, however when I looked in mirror that vehicle was nowhere near me. I have not h...

Sep 8, 2025 Electrical System

The electronic shifter goes out of gear showing a long line with no gear letter while I am driving. I have to hurry and put it in a gear. It has done that while driving at a fast speed and a low speed. It scared me when I was on the highway going between 70 and 85. At first I didn’t know what to d...

Sep 8, 2025 Electrical System

The electronic shifter goes out of gear showing a long line with no gear letter while I am driving. I have to hurry and put it in a gear. It has done that while driving at a fast speed and a low speed. It scared me when I was on the highway going between 70 and 85. At first I didn’t know what to d...

Sep 5, 2025 Air Bags

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w...

Sep 5, 2025 Unknown Or Other

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w...

Sep 5, 2025 Seats

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w...

Sep 5, 2025 Air Bags

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w...

Sep 5, 2025 Unknown Or Other

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w...

Sep 5, 2025 Seats

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w...

Aug 28, 2025 Air Bags

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

Aug 28, 2025 Seats

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

Aug 28, 2025 Air Bags

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

Aug 28, 2025 Seats

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

Aug 26, 2025 Engine 71,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair...

Aug 26, 2025 Fuel System, Diesel 71,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair...

Aug 26, 2025 Power Train

My car goes into neutral on its own.

Aug 26, 2025 Engine 71,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair...

Aug 26, 2025 Fuel System, Diesel 71,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair...

Aug 26, 2025 Power Train

My car goes into neutral on its own.

Aug 22, 2025 Unknown Or Other

Driver side headrest deployed on its own while parked. No warning, no messages, no failures with the vehicle.

Aug 22, 2025 Unknown Or Other

Driver side headrest deployed on its own while parked. No warning, no messages, no failures with the vehicle.

Aug 19, 2025 Power Train

Slipping, feels like transmission is going bad

Aug 19, 2025 Power Train

Slipping, feels like transmission is going bad

Aug 11, 2025 Unknown Or Other

The headrests on both my drivers and passenger side popped out. This seems to be a reoccuring issue with Jeeps and it happened while I was driving. The airbags have not been deployed and I was not in an accident. They will not go back in and Jeep wants $750 to replace each as they are not covered...

Aug 11, 2025 Unknown Or Other

The headrests on both my drivers and passenger side popped out. This seems to be a reoccuring issue with Jeeps and it happened while I was driving. The airbags have not been deployed and I was not in an accident. They will not go back in and Jeep wants $750 to replace each as they are not covered...

Aug 7, 2025 Unknown Or Other

Component/System Involved: Active head restraint (headrest) – deployed without cause. The component is available for inspection upon request. I also have photos documenting the incident. Description of Incident: On August 6, 2025, at approximately 5:40 PM, while driving home from work at around 3...

Aug 7, 2025 Unknown Or Other

Component/System Involved: Active head restraint (headrest) – deployed without cause. The component is available for inspection upon request. I also have photos documenting the incident. Description of Incident: On August 6, 2025, at approximately 5:40 PM, while driving home from work at around 3...

Aug 3, 2025 Seats

I am writing to report a malfunction in the active headrest deployment system in my vehicle. While driving, the passenger’s side headrest unexpectedly deployed without any indication of an impact or collision, posing a potential safety risk. My wife was in the seat at the time when the unit deploy...

Aug 3, 2025 Seats

I am writing to report a malfunction in the active headrest deployment system in my vehicle. While driving, the passenger’s side headrest unexpectedly deployed without any indication of an impact or collision, posing a potential safety risk. My wife was in the seat at the time when the unit deploy...

Aug 1, 2025 Seats

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

Aug 1, 2025 Unknown Or Other

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

Aug 1, 2025 Seats

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

Aug 1, 2025 Unknown Or Other

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

Jul 24, 2025 Unknown Or Other

Safety mechanism on head rests on both driver and passenger seat both have deployed without an accident happening.

Jul 24, 2025 Unknown Or Other

Safety mechanism on head rests on both driver and passenger seat both have deployed without an accident happening.

Jul 20, 2025 Seats

While driving the passenger side active headrest made a popping sound and the headrest sprung forward.

Jul 20, 2025 Seats

I was driving down the highway to work and all of a sudden my headrest came apart and hit my head. I was able to get pulled over but was stunned with what had just happened. I called a dealership to get the part fixed and they want 750 dollars. I do not have that kind of money and now am driving ...

Jul 20, 2025 Seats

While driving the passenger side active headrest made a popping sound and the headrest sprung forward.

Jul 20, 2025 Seats

I was driving down the highway to work and all of a sudden my headrest came apart and hit my head. I was able to get pulled over but was stunned with what had just happened. I called a dealership to get the part fixed and they want 750 dollars. I do not have that kind of money and now am driving ...

Jul 19, 2025 Unknown Or Other

Driver side headrest deployed while parked overnight in my driveway. It is available for inspection. I was not in the car so no risk to myself or others. I have not yet called my dealership. No inspections have been made as yet.

Jul 19, 2025 Unknown Or Other

Driver side headrest deployed while parked overnight in my driveway. It is available for inspection. I was not in the car so no risk to myself or others. I have not yet called my dealership. No inspections have been made as yet.

Jul 16, 2025 Seats

Front passenger active headrest deployed for no reason. No accident or damage. It deployed all by itself for no reason.

Jul 16, 2025 Seats

Front passenger active headrest deployed for no reason. No accident or damage. It deployed all by itself for no reason.

Jul 14, 2025 Seats

- Incident: Passenger seat headrest deployed without reason. Upon looking it was identified that the small plastic headrest clips spontaneously broke on their own (no accident). Car is parked in the garage every day. The headrest was normal when vehicle was parked. The headrest was found deployed wh...

Jul 14, 2025 Seats

The head rest on the driver side popped open without a crash.

Jul 14, 2025 Seats

- Incident: Passenger seat headrest deployed without reason. Upon looking it was identified that the small plastic headrest clips spontaneously broke on their own (no accident). Car is parked in the garage every day. The headrest was normal when vehicle was parked. The headrest was found deployed wh...

Jul 14, 2025 Seats

The head rest on the driver side popped open without a crash.

Jul 2, 2025 Fuel/propulsion System

This is in reference to recall #Z46/NHTSA 22V-406 On June 11 2025 I had my Jeep at the dealer for an unrelated problem. The next day when the dealer called me to let me now that my Jeep was ready they mentioned they preformed the high pressure fuel pump recall. I figured no big deal, no additional t...

Jul 2, 2025 Fuel/propulsion System

This is in reference to recall #Z46/NHTSA 22V-406 On June 11 2025 I had my Jeep at the dealer for an unrelated problem. The next day when the dealer called me to let me now that my Jeep was ready they mentioned they preformed the high pressure fuel pump recall. I figured no big deal, no additional t...

Jun 30, 2025 Seat Belts

Passenger seatbelt does not retract at all. Only 60k miles.

Jun 30, 2025 Seat Belts

Passenger seatbelt does not retract at all. Only 60k miles.

Jun 21, 2025 Unknown Or Other

We were just driving on the road when the passenger head rest deployed forward. We were not hit or parked anywhere, just normal driving through town. This sent a slight tingling sensation around back of neck and spine, now just sore later in the day.

Jun 21, 2025 Unknown Or Other

We were just driving on the road when the passenger head rest deployed forward. We were not hit or parked anywhere, just normal driving through town. This sent a slight tingling sensation around back of neck and spine, now just sore later in the day.

Jun 11, 2025 Suspension 154,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that upon pulling into the driveway at 5 MPH, there was an abnormal snapping sound coming from the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where it was discovered that the rear cradle bolts attached...

Jun 11, 2025 Suspension 154,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that upon pulling into the driveway at 5 MPH, there was an abnormal snapping sound coming from the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where it was discovered that the rear cradle bolts attached...

Jun 10, 2025 Fuel/propulsion System

Both catalytic converters failed a while ago. Now spark plugs are going bad faster.

Jun 10, 2025 Seats

I was adjusting my front passenger seat when out of nowhere my headrest snapped/ pop open apart . Keep in mind I take care of my vehicle this shouldn’t had happened . I was checking it out and plastics pieces are broken they should fix it with a better material.

Jun 10, 2025 Fuel/propulsion System

Both catalytic converters failed a while ago. Now spark plugs are going bad faster.

Jun 10, 2025 Seats

I was adjusting my front passenger seat when out of nowhere my headrest snapped/ pop open apart . Keep in mind I take care of my vehicle this shouldn’t had happened . I was checking it out and plastics pieces are broken they should fix it with a better material.

Jun 1, 2025 Seats

The active headrest shot off without cause and whiplashed my head and neck. There was not an accident or any reason for it to go off.

Jun 1, 2025 Seats

The active headrest shot off without cause and whiplashed my head and neck. There was not an accident or any reason for it to go off.

May 31, 2025 Vehicle Speed Control

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

May 31, 2025 Engine

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

May 31, 2025 Unknown Or Other

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

May 31, 2025 Vehicle Speed Control

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

May 31, 2025 Engine

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

May 31, 2025 Unknown Or Other

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

May 28, 2025 Seat Belts

January 2, 2025 - the front passenger seat belt failed to retract. Since we always use the seatbelts when in our vehicle, we have not had anyone sit in that seat since. There were no warning lights, messages or hint of a problem prior to this failure. January 30, 2025 took the vehicle to the loca...

May 28, 2025 Seat Belts

January 2, 2025 - the front passenger seat belt failed to retract. Since we always use the seatbelts when in our vehicle, we have not had anyone sit in that seat since. There were no warning lights, messages or hint of a problem prior to this failure. January 30, 2025 took the vehicle to the loca...

May 27, 2025 Air Bags

While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the hea...

May 27, 2025 Seats

While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the hea...

May 27, 2025 Air Bags

While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the hea...

May 27, 2025 Seats

While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the hea...

May 16, 2025 Seat Belts

The passenger seatbelt is broken, will not retract whatsoever!!

May 16, 2025 Seat Belts

The passenger seatbelt is broken, will not retract whatsoever!!

May 14, 2025 Power Train

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for sev...

May 14, 2025 Forward Collision Avoidance

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for sev...

May 14, 2025 Power Train

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for sev...

May 14, 2025 Forward Collision Avoidance

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for sev...

May 3, 2025 Air Bags

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

May 3, 2025 Unknown Or Other

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

May 3, 2025 Air Bags

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

May 3, 2025 Unknown Or Other

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

Apr 30, 2025 Seats

The drivers headrest spontaneously exploded while we were driving and hit the driver in the back of the head and created a loud gunshot noise that startled us. When we stopped to inspect the headrest, the plastic clips that held it in place had snapped. We were not in a collision, nor did we hit any...

Apr 30, 2025 Seats

The drivers headrest spontaneously exploded while we were driving and hit the driver in the back of the head and created a loud gunshot noise that startled us. When we stopped to inspect the headrest, the plastic clips that held it in place had snapped. We were not in a collision, nor did we hit any...

Apr 14, 2025 Unknown Or Other

Car stalls without warning. Car is able to cruise and brake until I can pull off to the side of the road. Car will restart after turning it off. Speed, time, duration of the drive does not matter. It happened at 40 MPH, 60 MPH, 80 MPH. It happens 5 minutes into a drive or 20 minutes. Took it to the ...

Apr 14, 2025 Unknown Or Other

Car stalls without warning. Car is able to cruise and brake until I can pull off to the side of the road. Car will restart after turning it off. Speed, time, duration of the drive does not matter. It happened at 40 MPH, 60 MPH, 80 MPH. It happens 5 minutes into a drive or 20 minutes. Took it to the ...

Apr 13, 2025 Seats

Driver side head restraint exploded automatically.

Apr 13, 2025 Seats

Driver side head restraint exploded automatically.

Apr 11, 2025 Engine

Lifters are ticking. Yet another 3.6L Pentastar engine with the same issue, and no recall issued. Someone is going to die from this defect, if there haven't already been fatalities related to this problem.

Apr 11, 2025 Power Train 112,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at 10 MPH in a parking lot, the vehicle unintendedly shifted into neutral. The contact stated that the RED caution warning light illuminated, and a message was displayed that the vehicle going too fast for the gear. The ve...

Apr 11, 2025 Engine

Lifters are ticking. Yet another 3.6L Pentastar engine with the same issue, and no recall issued. Someone is going to die from this defect, if there haven't already been fatalities related to this problem.

Apr 11, 2025 Power Train 112,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at 10 MPH in a parking lot, the vehicle unintendedly shifted into neutral. The contact stated that the RED caution warning light illuminated, and a message was displayed that the vehicle going too fast for the gear. The ve...

Apr 10, 2025 Suspension

Air suspension warning needs to be replaced

Apr 10, 2025 Suspension

Air suspension warning needs to be replaced

Mar 23, 2025 Wheels

After a very long road trip, I noticed that the rear wheel well liners had come in contact with the rear tires. The contact was severe enough and prolonged enough to wear down the edge of the tires to the cords. Once I noticed the damage, I stopped driving the vehicle until I could get new tires. ...

Mar 23, 2025 Wheels

After a very long road trip, I noticed that the rear wheel well liners had come in contact with the rear tires. The contact was severe enough and prolonged enough to wear down the edge of the tires to the cords. Once I noticed the damage, I stopped driving the vehicle until I could get new tires. ...

Mar 12, 2025 Power Train

The monostable shifter shifts without pressing the button. Can be bumped out of gear while driving. Message on display reads "service shifter". Replacement is necessary.

Mar 12, 2025 Power Train

The monostable shifter shifts without pressing the button. Can be bumped out of gear while driving. Message on display reads "service shifter". Replacement is necessary.

Mar 10, 2025 Engine And Engine Cooling 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head...

Mar 10, 2025 Visibility 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head...

Mar 10, 2025 Engine 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head...

Mar 10, 2025 Engine And Engine Cooling 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head...

Mar 10, 2025 Visibility 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head...

Mar 10, 2025 Engine 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head...

Mar 6, 2025 Power Train 166,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40-45 MPH, the vehicle hesitated and started losing motive power. The accelerator pedal was depressed, and the transmission failed to shift as needed. The check engine warning light was illuminated. The conta...

Mar 6, 2025 Engine And Engine Cooling 166,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40-45 MPH, the vehicle hesitated and started losing motive power. The accelerator pedal was depressed, and the transmission failed to shift as needed. The check engine warning light was illuminated. The conta...

Mar 6, 2025 Power Train 166,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40-45 MPH, the vehicle hesitated and started losing motive power. The accelerator pedal was depressed, and the transmission failed to shift as needed. The check engine warning light was illuminated. The conta...

Mar 6, 2025 Engine And Engine Cooling 166,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40-45 MPH, the vehicle hesitated and started losing motive power. The accelerator pedal was depressed, and the transmission failed to shift as needed. The check engine warning light was illuminated. The conta...

Feb 26, 2025 Power Train 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving on the highway at 65 MPH, the transmission independently shifted into neutral. The contact coasted the vehicle to a stop on the side of the highway, restarted the vehicle, and continued driving normally. The vehicle w...

Feb 26, 2025 Power Train 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving on the highway at 65 MPH, the transmission independently shifted into neutral. The contact coasted the vehicle to a stop on the side of the highway, restarted the vehicle, and continued driving normally. The vehicle w...

Feb 19, 2025 Engine

Cylinder 2 misfire

Feb 19, 2025 Engine

Cylinder 2 misfire

Feb 16, 2025 Seat Belts

Seat belt locks and is not functional

Feb 16, 2025 Seat Belts

Seat belt locks and is not functional

Feb 12, 2025 Steering

My steering wheel electrical components don’t work including the windshield wipers.

Feb 12, 2025 Steering

My steering wheel electrical components don’t work including the windshield wipers.

Feb 11, 2025 Seat Belts

Passenger seat belt did not retract. No accident or any incident that led to it, normal use. Then noticed the plastic portion where the seat belt feeds is cracked and obstructing it from retracting without feeding it manually back through the shoot

Feb 11, 2025 Seat Belts

Passenger seat belt did not retract. No accident or any incident that led to it, normal use. Then noticed the plastic portion where the seat belt feeds is cracked and obstructing it from retracting without feeding it manually back through the shoot

Feb 8, 2025 Seats

Seat active headrest deployed on its own. Plastics holding rod inside is broken and headrest cannot be snapped back into place. No warning or symptoms prior to failure. Headrest hit passengers head when it snapped and deployed.

Feb 8, 2025 Seats

Seat active headrest deployed on its own. Plastics holding rod inside is broken and headrest cannot be snapped back into place. No warning or symptoms prior to failure. Headrest hit passengers head when it snapped and deployed.

Feb 5, 2025 Seats

The headrest broke for no reason

Feb 5, 2025 Seats

The headrest broke for no reason

Feb 4, 2025 Seats

My driver seat headrest popped out while I was driving and hit the back of my head rather hard. It startled me and thankfully I was able to keep control of my vehicle. After investigating the issue, it is visible that the clips that hold the pressured headrest in place are broken. Jeep dealershi...

Feb 4, 2025 Seats

My driver seat headrest popped out while I was driving and hit the back of my head rather hard. It startled me and thankfully I was able to keep control of my vehicle. After investigating the issue, it is visible that the clips that hold the pressured headrest in place are broken. Jeep dealershi...

Jan 26, 2025 Seat Belts

Drivers side safety belt does not retract and stays loose

Jan 26, 2025 Seat Belts

Drivers side safety belt does not retract and stays loose

Jan 23, 2025 Electrical System Crash

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn...

Jan 23, 2025 Engine Crash

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn...

Jan 23, 2025 Unknown Or Other Crash

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn...

Jan 23, 2025 Electrical System Crash

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn...

Jan 23, 2025 Engine Crash

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn...

Jan 23, 2025 Unknown Or Other Crash

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn...

Jan 21, 2025 Power Train Crash 71,535 mi

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a r...

Jan 21, 2025 Vehicle Speed Control Crash 71,535 mi

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a r...

Jan 21, 2025 Service Brakes Crash 71,535 mi

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a r...

Jan 21, 2025 Power Train Crash 71,535 mi

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a r...

Jan 21, 2025 Vehicle Speed Control Crash 71,535 mi

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a r...

Jan 21, 2025 Service Brakes Crash 71,535 mi

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a r...

Jan 20, 2025 Fuel/propulsion System

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

Jan 20, 2025 Engine

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

Jan 20, 2025 Power Train

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

Jan 20, 2025 Fuel/propulsion System

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

Jan 20, 2025 Engine

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

Jan 20, 2025 Power Train

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

Jan 17, 2025 Air Bags

Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

Jan 17, 2025 Seats

Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

Jan 17, 2025 Air Bags

Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

Jan 17, 2025 Seats

Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

Jan 12, 2025 Service Brakes

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But t...

Jan 12, 2025 Electrical System

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But t...

Jan 12, 2025 Service Brakes

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But t...

Jan 12, 2025 Electrical System

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But t...

Jan 7, 2025 Unknown Or Other

While driving the vehicle the shifter goes into neutral from drive

Jan 7, 2025 Unknown Or Other

While driving the vehicle the shifter goes into neutral from drive

Jan 2, 2025 Carry Handle, Shell, Base

Below are the series of events. The reason for this report is related to item number 6. I have attached pictures. I contacted the manufacturer about this and they said that it was made like this from the plastic moulding, but I inspected the seat prior to install and these marks were not there. 1. ...

Jan 2, 2025 Carry Handle, Shell, Base

Below are the series of events. The reason for this report is related to item number 6. I have attached pictures. I contacted the manufacturer about this and they said that it was made like this from the plastic moulding, but I inspected the seat prior to install and these marks were not there. 1. ...

Dec 31, 2024 Air Bags

The panel that holds in the knee airbags under the steering wheel came open for no reason and exposed the air bag. The vehicle was not involved in a crash and appears to be a manufacture workmanship issue.

Dec 31, 2024 Air Bags

The panel that holds in the knee airbags under the steering wheel came open for no reason and exposed the air bag. The vehicle was not involved in a crash and appears to be a manufacture workmanship issue.

Dec 28, 2024 Seat Belts

Front passenger seat belt will not retract

Dec 28, 2024 Seat Belts

Front passenger seat belt will not retract

Dec 16, 2024 Seats

The driver side head restraint mysteriously came apart. We discovered it one morning as we were getting into our car. We've read that there is an extended warranty applicable to the restraint. I've spoken with our local dealer who has begun the repair process (ordering parts, etc.). However, I am...

Dec 16, 2024 Seats

The driver side head restraint mysteriously came apart. We discovered it one morning as we were getting into our car. We've read that there is an extended warranty applicable to the restraint. I've spoken with our local dealer who has begun the repair process (ordering parts, etc.). However, I am...

Dec 12, 2024 Seats

On 12/09/2024, I got into the vehicle, sat in the driver seat, turned the ignition on, and then immediately, the driver seat adaptive headrest popped open hitting the back of my head forcefully. I looked inside the headrest and it appears that there are two plastic pieces that cracked and broke apa...

Dec 12, 2024 Seats

On 12/09/2024, I got into the vehicle, sat in the driver seat, turned the ignition on, and then immediately, the driver seat adaptive headrest popped open hitting the back of my head forcefully. I looked inside the headrest and it appears that there are two plastic pieces that cracked and broke apa...

Dec 9, 2024 Electrical System

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Dec 9, 2024 Power Train

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Dec 9, 2024 Vehicle Speed Control

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Dec 9, 2024 Electrical System

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Dec 9, 2024 Power Train

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Dec 9, 2024 Vehicle Speed Control

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Dec 7, 2024 Seat Belts

Drivers seat belt not retracting.

Dec 7, 2024 Seat Belts

Drivers seat belt not retracting.

Dec 4, 2024 Unknown Or Other

While driving on 4 lane, at 55mph Jeep Grand Cherokee shifts into N very rough, steer to shoulder of hwy - dash reads “vehicle speed to high to shift” - and kills motor. Happened 3 times last night (12/3/24 at 7:15pm- outdoor temp was 21) Very, very hazardous to say the least!!! What is happenin...

Dec 4, 2024 Unknown Or Other

While driving on 4 lane, at 55mph Jeep Grand Cherokee shifts into N very rough, steer to shoulder of hwy - dash reads “vehicle speed to high to shift” - and kills motor. Happened 3 times last night (12/3/24 at 7:15pm- outdoor temp was 21) Very, very hazardous to say the least!!! What is happenin...

Dec 3, 2024 Power Train 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "Service Transmission - Restart in Park with Vehicle at Zero Speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several a...

Dec 3, 2024 Electrical System 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "Service Transmission - Restart in Park with Vehicle at Zero Speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several a...

Dec 3, 2024 Power Train 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "Service Transmission - Restart in Park with Vehicle at Zero Speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several a...

Dec 3, 2024 Electrical System 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "Service Transmission - Restart in Park with Vehicle at Zero Speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several a...

Dec 2, 2024 Unknown Or Other

Our Jeep will shift into neutral at random while driving. This has happened 5 times with in 2 years and twice on the same day. The most recent incident occurred on [XXX] while driving my wife and 3 week old daughter to Orange County. On this day, the Jeep shifted into neutral twice. The first time i...

Dec 2, 2024 Unknown Or Other

Our Jeep will shift into neutral at random while driving. This has happened 5 times with in 2 years and twice on the same day. The most recent incident occurred on [XXX] while driving my wife and 3 week old daughter to Orange County. On this day, the Jeep shifted into neutral twice. The first time i...

Nov 30, 2024 Air Bags

Front Passenger seat head rest deployed for no reason and without any impact or accident.

Nov 30, 2024 Seats

Front Passenger seat head rest deployed for no reason and without any impact or accident.

Nov 30, 2024 Air Bags

Front Passenger seat head rest deployed for no reason and without any impact or accident.

Nov 30, 2024 Seats

Front Passenger seat head rest deployed for no reason and without any impact or accident.

Nov 25, 2024 Fuel System, Diesel 97,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 MPH, the vehicle went into LIMP Mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however...

Nov 25, 2024 Engine 97,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 MPH, the vehicle went into LIMP Mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however...

Nov 25, 2024 Fuel System, Diesel 97,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 MPH, the vehicle went into LIMP Mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however...

Nov 25, 2024 Engine 97,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 MPH, the vehicle went into LIMP Mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however...

Nov 18, 2024 Seat Belts

My passenger seatbelt does not retract as it should.

Nov 18, 2024 Seat Belts

My passenger seatbelt does not retract as it should.

Nov 11, 2024 Fuel/propulsion System

Keep will not fill with gas keeps tripping the gas pump off !

Nov 11, 2024 Electrical System

Blinker switch with not reset when turning right . It just clicks but does not turn off

Nov 11, 2024 Fuel/propulsion System

Keep will not fill with gas keeps tripping the gas pump off !

Nov 11, 2024 Electrical System

Blinker switch with not reset when turning right . It just clicks but does not turn off

Nov 10, 2024 Seats

Passenger seat headrest popped open. It could have been harmful if we were in the car when it happened. There was no warning. We have owned the Jeep since 2017. We do not adjust the headrests. There has been no wear and tear since we purchased, so no reason this should have broken on its own.

Nov 10, 2024 Seats

Passenger seat headrest popped open. It could have been harmful if we were in the car when it happened. There was no warning. We have owned the Jeep since 2017. We do not adjust the headrests. There has been no wear and tear since we purchased, so no reason this should have broken on its own.

Nov 3, 2024 Power Train

2015 jeep grand cherokees going into neutral on occasion while driving at speeds above 45mph. I brought my truck to jeep and expressed my concern about this safety issue and my safety. I was informed by jeep there is nothing wrong with my jeep since no codes are showing. I asked to speak to the ...

Nov 3, 2024 Power Train

2015 jeep grand cherokees going into neutral on occasion while driving at speeds above 45mph. I brought my truck to jeep and expressed my concern about this safety issue and my safety. I was informed by jeep there is nothing wrong with my jeep since no codes are showing. I asked to speak to the ...

Oct 30, 2024 Engine And Engine Cooling

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling), and 20V699000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local d...

Oct 30, 2024 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling), and 20V699000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local d...

Oct 30, 2024 Power Train

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned ...

Oct 30, 2024 Electrical System

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned ...

Oct 30, 2024 Vehicle Speed Control

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned ...

Oct 30, 2024 Engine And Engine Cooling

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling), and 20V699000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local d...

Oct 30, 2024 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling), and 20V699000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local d...

Oct 30, 2024 Power Train

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned ...

Oct 30, 2024 Electrical System

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned ...

Oct 30, 2024 Vehicle Speed Control

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned ...

Oct 28, 2024 Seats

I was driving and heard a snap. And realized the HEADREST popped open for absolutely no reason.

Oct 28, 2024 Seats

I was driving and all of sudden I heard a loud noise. And seen that the HEADREST had pooped open on its own for no reason.

Oct 28, 2024 Seats

I was driving and heard a snap. And realized the HEADREST popped open for absolutely no reason.

Oct 28, 2024 Seats

I was driving and all of sudden I heard a loud noise. And seen that the HEADREST had pooped open on its own for no reason.

Oct 14, 2024 Power Train

"Check shifter" seems to come on almost everyday. From what I've gathered about it it could shift out of gear while driving. Could be a sensor or harness issue that I was told by a mechanic. No incident yet. This should be recalled as it seems to be a common issue with this Jeep.

Oct 14, 2024 Power Train

"Check shifter" seems to come on almost everyday. From what I've gathered about it it could shift out of gear while driving. Could be a sensor or harness issue that I was told by a mechanic. No incident yet. This should be recalled as it seems to be a common issue with this Jeep.

Oct 1, 2024 Air Bags

I have a 2015 Jeep Grand Cherokee, and the front seat headrest popped out while I was driving at 35 miles per hour. My daughter was sitting there, and fortunately, no injuries occurred. This happened on the passenger side, but six months ago, it happened on the driver’s side as well, which I repla...

Oct 1, 2024 Seats

I have a 2015 Jeep Grand Cherokee, and the front seat headrest popped out while I was driving at 35 miles per hour. My daughter was sitting there, and fortunately, no injuries occurred. This happened on the passenger side, but six months ago, it happened on the driver’s side as well, which I repla...

Oct 1, 2024 Seats

The headrest deployed on passenger side while driving. Max Dye of Salem, Illinois checked headrest in March and said it was covered under extended warranty and they ordered replacement. Informed today Oct 1st that they have the headrest at factory but won’t ship because hazardous materials and tom...

Oct 1, 2024 Air Bags

I have a 2015 Jeep Grand Cherokee, and the front seat headrest popped out while I was driving at 35 miles per hour. My daughter was sitting there, and fortunately, no injuries occurred. This happened on the passenger side, but six months ago, it happened on the driver’s side as well, which I repla...

Oct 1, 2024 Seats

I have a 2015 Jeep Grand Cherokee, and the front seat headrest popped out while I was driving at 35 miles per hour. My daughter was sitting there, and fortunately, no injuries occurred. This happened on the passenger side, but six months ago, it happened on the driver’s side as well, which I repla...

Oct 1, 2024 Seats

The headrest deployed on passenger side while driving. Max Dye of Salem, Illinois checked headrest in March and said it was covered under extended warranty and they ordered replacement. Informed today Oct 1st that they have the headrest at factory but won’t ship because hazardous materials and tom...

Sep 27, 2024 Engine

The engine overheated due a coolant leak causing head gasket failure. The engine will now most likely need to be replaced. The engine is 3.0 ecodeiesel which was part of the FCA settlement . There were no warning signs. Engine overheated with dealership while getting the fuel tank pump replaced. Dea...

Sep 27, 2024 Engine

The engine overheated due a coolant leak causing head gasket failure. The engine will now most likely need to be replaced. The engine is 3.0 ecodeiesel which was part of the FCA settlement . There were no warning signs. Engine overheated with dealership while getting the fuel tank pump replaced. Dea...

Sep 26, 2024 Seats

My passenger headrest deployed while I was driving. My passenger just felt alittle hit in back of her head from the impact but nothing major. Nobody has looked at it because it just happened last night.

Sep 26, 2024 Engine 124,471 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The vehicle was taken to the local dealer where it was diagnosed that the throttle body, fuel sensors bank 1-1 and 1-2, crankshaft, and intake manifold needed to be repl...

Sep 26, 2024 Fuel System, Gasoline 124,471 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The vehicle was taken to the local dealer where it was diagnosed that the throttle body, fuel sensors bank 1-1 and 1-2, crankshaft, and intake manifold needed to be repl...

Sep 26, 2024 Seats

My passenger headrest deployed while I was driving. My passenger just felt alittle hit in back of her head from the impact but nothing major. Nobody has looked at it because it just happened last night.

Sep 26, 2024 Engine 124,471 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The vehicle was taken to the local dealer where it was diagnosed that the throttle body, fuel sensors bank 1-1 and 1-2, crankshaft, and intake manifold needed to be repl...

Sep 26, 2024 Fuel System, Gasoline 124,471 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The vehicle was taken to the local dealer where it was diagnosed that the throttle body, fuel sensors bank 1-1 and 1-2, crankshaft, and intake manifold needed to be repl...

Sep 24, 2024 Air Bags

Passenger headrest exploded suddenly while driving on highway at highway speeds. Loud bang which made me swerve. No accident or incident preceded, it just exploded. if someone like my wife with neck problems was in the seat she could have been injured. I was told that Jeep has extended the w...

Sep 24, 2024 Air Bags

Passenger headrest exploded suddenly while driving on highway at highway speeds. Loud bang which made me swerve. No accident or incident preceded, it just exploded. if someone like my wife with neck problems was in the seat she could have been injured. I was told that Jeep has extended the w...

Sep 17, 2024 Engine

I have owned this vehicle for 9 years and the vehicle has had an issue with the electronic fuel pump since I bought it. I would take pictures of the warning showing the error message. I have had the vehicle in the shop more than 10 times for the same symptoms and begged them to replace what the comp...

Sep 17, 2024 Engine

I have owned this vehicle for 9 years and the vehicle has had an issue with the electronic fuel pump since I bought it. I would take pictures of the warning showing the error message. I have had the vehicle in the shop more than 10 times for the same symptoms and begged them to replace what the comp...

Sep 13, 2024 Air Bags Crash

Air bags failed to deploy during major MVA. Sensors clearly should have been hit (see images). The vehicle is no longer in my possession. Safety- driver knocked unconscious likely from hitting head on steering wheel. If the vehicle did not collapse the way that it did, major injuries or death would...

Sep 13, 2024 Air Bags Crash

Air bags failed to deploy during major MVA. Sensors clearly should have been hit (see images). The vehicle is no longer in my possession. Safety- driver knocked unconscious likely from hitting head on steering wheel. If the vehicle did not collapse the way that it did, major injuries or death would...

Sep 7, 2024 Air Bags

On Saturday, August 31, I was traveling approximately 50 on a freeway overpass, when my head was hit/jutted forward, causing an immediate migraine. This caused me to hit the brakes a bit and veer a little. Upon stopping and inspecting, the headrest had come apart. After googling, I see there had b...

Sep 7, 2024 Seats

On Saturday, August 31, I was traveling approximately 50 on a freeway overpass, when my head was hit/jutted forward, causing an immediate migraine. This caused me to hit the brakes a bit and veer a little. Upon stopping and inspecting, the headrest had come apart. After googling, I see there had b...

Sep 7, 2024 Air Bags

On Saturday, August 31, I was traveling approximately 50 on a freeway overpass, when my head was hit/jutted forward, causing an immediate migraine. This caused me to hit the brakes a bit and veer a little. Upon stopping and inspecting, the headrest had come apart. After googling, I see there had b...

Sep 7, 2024 Seats

On Saturday, August 31, I was traveling approximately 50 on a freeway overpass, when my head was hit/jutted forward, causing an immediate migraine. This caused me to hit the brakes a bit and veer a little. Upon stopping and inspecting, the headrest had come apart. After googling, I see there had b...

Sep 6, 2024 Seats

I got into my car and headed home from work. All of a sudden, my headrest popped apart and smacked me in the back of the head. I was not involved in any sort of accident. I was just driving. I pulled over and looked around because I didn’t understand what smacked me in the back of the head. I got ...

Sep 6, 2024 Seats

I got into my car and headed home from work. All of a sudden, my headrest popped apart and smacked me in the back of the head. I was not involved in any sort of accident. I was just driving. I pulled over and looked around because I didn’t understand what smacked me in the back of the head. I got ...

Aug 26, 2024 Engine And Engine Cooling 120,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while the vehicle was idling at a stop light, there was a loud popping sound coming from the engine compartment. The contact stated that while accelerating forward there was steam and smoke coming from under the hood with the engine tem...

Aug 26, 2024 Engine And Engine Cooling 120,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while the vehicle was idling at a stop light, there was a loud popping sound coming from the engine compartment. The contact stated that while accelerating forward there was steam and smoke coming from under the hood with the engine tem...

Aug 21, 2024 Engine

My 2015 Jeep Grand Cherokee Overland EcoDiesel (VIN# [XXX] ) had a catastrophic engine failure at 96k miles (400 miles from home) on a family trip Friday [XXX] leaving us stranded far from home for the second time in the last year (first time was for a turbo coolant line that failed requiring me to ...

Aug 21, 2024 Engine

My 2015 Jeep Grand Cherokee Overland EcoDiesel (VIN# [XXX] ) had a catastrophic engine failure at 96k miles (400 miles from home) on a family trip Friday [XXX] leaving us stranded far from home for the second time in the last year (first time was for a turbo coolant line that failed requiring me to ...

Aug 17, 2024 Fuel/propulsion System

Unknown

Aug 17, 2024 Power Train

Unknown

Aug 17, 2024 Unknown Or Other

Unknown

Aug 17, 2024 Fuel/propulsion System

Unknown

Aug 17, 2024 Power Train

Unknown

Aug 17, 2024 Unknown Or Other

Unknown

Aug 14, 2024 Unknown Or Other

Fuel pressure pump system RECALL, the dealership refuses to put the RECALL part on due to my vehicle not running. There has been more problems with my JEEP as well with the amount of recalls and malfunctions I have been in and out of the garage. Currently is being held at Roger Williams Chrysler Dod...

Aug 14, 2024 Unknown Or Other

Fuel pressure pump system RECALL, the dealership refuses to put the RECALL part on due to my vehicle not running. There has been more problems with my JEEP as well with the amount of recalls and malfunctions I have been in and out of the garage. Currently is being held at Roger Williams Chrysler Dod...

Aug 8, 2024 Fuel/propulsion System

The HPFP (high pressure fuel pump) on this vehicle fails causing a fuel lapse and loss of power. I have taken it to two different dealers and they say the HPFP is on recall but not available. The vehicle was available for inspection but neither dealer performed this. When the HPFP fails the engine...

Aug 8, 2024 Fuel/propulsion System

The HPFP (high pressure fuel pump) on this vehicle fails causing a fuel lapse and loss of power. I have taken it to two different dealers and they say the HPFP is on recall but not available. The vehicle was available for inspection but neither dealer performed this. When the HPFP fails the engine...

Aug 5, 2024 Seat Belts

SEAT BELT IS NOT RETRACTING. FEELS UNSAFE.

Aug 5, 2024 Power Train

WHEN STOPPING AND SUDDENLY ACCELRATING JEEP HAS A POWER DELAY AND YOU HAVE TO HIT THE THROTTLE AGRESSIVELY TO GET GOING OR ELSE I RUN THE RISK OF GETTING HIT BY ANOTHER CAR, BUT ONCE YOU HIT THROTTLE THE POWER IS MORE THAN YOU NEED IT OR EXPECTED IT, FORCING ME TO BRAKE OR ELSE I HIT THE PCAR INFRON...

Aug 5, 2024 Engine

WHEN STOPPING AND SUDDENLY ACCELRATING JEEP HAS A POWER DELAY AND YOU HAVE TO HIT THE THROTTLE AGRESSIVELY TO GET GOING OR ELSE I RUN THE RISK OF GETTING HIT BY ANOTHER CAR, BUT ONCE YOU HIT THROTTLE THE POWER IS MORE THAN YOU NEED IT OR EXPECTED IT, FORCING ME TO BRAKE OR ELSE I HIT THE PCAR INFRON...

Aug 5, 2024 Seat Belts

SEAT BELT IS NOT RETRACTING. FEELS UNSAFE.

Aug 5, 2024 Power Train

WHEN STOPPING AND SUDDENLY ACCELRATING JEEP HAS A POWER DELAY AND YOU HAVE TO HIT THE THROTTLE AGRESSIVELY TO GET GOING OR ELSE I RUN THE RISK OF GETTING HIT BY ANOTHER CAR, BUT ONCE YOU HIT THROTTLE THE POWER IS MORE THAN YOU NEED IT OR EXPECTED IT, FORCING ME TO BRAKE OR ELSE I HIT THE PCAR INFRON...

Aug 5, 2024 Engine

WHEN STOPPING AND SUDDENLY ACCELRATING JEEP HAS A POWER DELAY AND YOU HAVE TO HIT THE THROTTLE AGRESSIVELY TO GET GOING OR ELSE I RUN THE RISK OF GETTING HIT BY ANOTHER CAR, BUT ONCE YOU HIT THROTTLE THE POWER IS MORE THAN YOU NEED IT OR EXPECTED IT, FORCING ME TO BRAKE OR ELSE I HIT THE PCAR INFRON...

Aug 2, 2024 Seats

Passenger headrest deployed without an accident.

Aug 2, 2024 Seats

Passenger headrest deployed without an accident.

Aug 1, 2024 Engine 60,000 mi

The contact's daughter owns a 2015 Jeep Grand Cherokee. The contact stated that there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact notified the dealer and the manufacturer about the failure and was informed that there were no recalls or wa...

Aug 1, 2024 Engine 60,000 mi

The contact's daughter owns a 2015 Jeep Grand Cherokee. The contact stated that there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact notified the dealer and the manufacturer about the failure and was informed that there were no recalls or wa...

Jul 29, 2024 Seat Belts

Seatbelt does not retract

Jul 29, 2024 Seat Belts

Seatbelt does not retract

Jul 24, 2024 Engine

While driving on the freeway, I heard a quiet noise but saw no warning messages on the dash. I decided to pull over and found the vehicle had shifted into neutral and lost power steering. The vehicle was towed to a AAA service center. They discovered that the safety recall W79 / NHTSA 20V-699 Diesel...

Jul 24, 2024 Engine

While driving on the freeway, I heard a quiet noise but saw no warning messages on the dash. I decided to pull over and found the vehicle had shifted into neutral and lost power steering. The vehicle was towed to a AAA service center. They discovered that the safety recall W79 / NHTSA 20V-699 Diesel...

Jul 19, 2024 Seats

I was trying to raise my headrest to install a seatcover and the headrest deployed in my face. The vehicle was parked and not running, I was not injured, only startled. However, had I been driving this message would read differently. After searching Google I found there are known issues for this and...

Jul 19, 2024 Seats

I was trying to raise my headrest to install a seatcover and the headrest deployed in my face. The vehicle was parked and not running, I was not injured, only startled. However, had I been driving this message would read differently. After searching Google I found there are known issues for this and...

Jul 2, 2024 Engine And Engine Cooling 130,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving an undisclosed speed, the vehicle went into Limp mode. The check engine and electric throttle control warning lights were illuminated. The vehicle was towed to the dealer, where it was determined that the crankshaft positi...

Jul 2, 2024 Seats

While driving down the road the active headrest on the passenger seat activated and came apart. It is now hanging on by the cord. The dealer we bought the Jeep off of said because it is out of warranty there is nothing they can do. No one can now ride in the passenger seat due to the headrest hangin...

Jul 2, 2024 Engine And Engine Cooling 130,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving an undisclosed speed, the vehicle went into Limp mode. The check engine and electric throttle control warning lights were illuminated. The vehicle was towed to the dealer, where it was determined that the crankshaft positi...

Jul 2, 2024 Seats

While driving down the road the active headrest on the passenger seat activated and came apart. It is now hanging on by the cord. The dealer we bought the Jeep off of said because it is out of warranty there is nothing they can do. No one can now ride in the passenger seat due to the headrest hangin...

Jun 26, 2024 Seats

The front passenger headrest deployed without reason while driving approx. 35 miles an hour. The headrest hit the passenger in the head causing pain. Passenger was take to ER and diagnosed with mild whiplash. I reported incident to Jeep customer care and was instructed to make an appointment at a de...

Jun 26, 2024 Seats

The front passenger headrest deployed without reason while driving approx. 35 miles an hour. The headrest hit the passenger in the head causing pain. Passenger was take to ER and diagnosed with mild whiplash. I reported incident to Jeep customer care and was instructed to make an appointment at a de...

Jun 18, 2024 Engine

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started...

Jun 18, 2024 Power Train

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started...

Jun 18, 2024 Seat Belts

Passenger seatbelt will no longer retract as the guide seems to be cracked and broken. Because of this the broken piece is pinching the seat belt down not allowing it to work properly. Seat belt can be guided back in manually but not on its own the way it’s supposed to. Please consider issuing a r...

Jun 18, 2024 Engine

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started...

Jun 18, 2024 Power Train

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started...

Jun 18, 2024 Seat Belts

Passenger seatbelt will no longer retract as the guide seems to be cracked and broken. Because of this the broken piece is pinching the seat belt down not allowing it to work properly. Seat belt can be guided back in manually but not on its own the way it’s supposed to. Please consider issuing a r...

Jun 17, 2024 Engine

Jeep dealership is unable to remedy this recall that has been an issue for over 2 years. My jeep was at dealership for month and still no repair parts they have no ETA on specific parts needed for recall as they don’t get notified about the part for my vin number. I am stuck with an unsafe jeep du...

Jun 17, 2024 Fuel/propulsion System

Jeep dealership is unable to remedy this recall that has been an issue for over 2 years. My jeep was at dealership for month and still no repair parts they have no ETA on specific parts needed for recall as they don’t get notified about the part for my vin number. I am stuck with an unsafe jeep du...

Jun 17, 2024 Fuel System, Diesel 130,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle w...

Jun 17, 2024 Engine

Jeep dealership is unable to remedy this recall that has been an issue for over 2 years. My jeep was at dealership for month and still no repair parts they have no ETA on specific parts needed for recall as they don’t get notified about the part for my vin number. I am stuck with an unsafe jeep du...

Jun 17, 2024 Fuel/propulsion System

Jeep dealership is unable to remedy this recall that has been an issue for over 2 years. My jeep was at dealership for month and still no repair parts they have no ETA on specific parts needed for recall as they don’t get notified about the part for my vin number. I am stuck with an unsafe jeep du...

Jun 17, 2024 Fuel System, Diesel 130,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle w...

Jun 13, 2024 Seats

The Passenger headrest just snapped forward and the clips broke.

Jun 13, 2024 Seats

The Passenger headrest just snapped forward and the clips broke.

Jun 11, 2024 Engine

The engine kicks like the injectors are blocked or something. It happens in idle and all speeds, including highway speeds. It is not speed related. However, I am reporting this because it jerks the car at highway speeds and this is dangerous. I have one occurring trouble light regarding the oil pu...

Jun 11, 2024 Engine

The engine kicks like the injectors are blocked or something. It happens in idle and all speeds, including highway speeds. It is not speed related. However, I am reporting this because it jerks the car at highway speeds and this is dangerous. I have one occurring trouble light regarding the oil pu...

May 30, 2024 Engine And Engine Cooling 160,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 75 MPH, the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power and slowed to approximately 40 MPH. The contact depress...

May 30, 2024 Engine And Engine Cooling 160,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 75 MPH, the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power and slowed to approximately 40 MPH. The contact depress...

May 29, 2024 Seats

Active head restraint system on driver's side of vehicle spontaneously deployed while parked. No evidence of collision present.

May 29, 2024 Seats 101,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH with a front passenger seat in the vehicle, the front passenger seat headrest restraint was erroneously deployed. During the failure, no collision had occurred to cause the deployment. No injury w...

May 29, 2024 Seats

Active head restraint system on driver's side of vehicle spontaneously deployed while parked. No evidence of collision present.

May 29, 2024 Seats 101,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH with a front passenger seat in the vehicle, the front passenger seat headrest restraint was erroneously deployed. During the failure, no collision had occurred to cause the deployment. No injury w...

May 25, 2024 Seats

The advanced headrest deployed on the passenger side without cause. I was getting into the drivers side. It was in our driveway.

May 25, 2024 Air Bags

The advanced headrest deployed on the passenger side without cause. I was getting into the drivers side. It was in our driveway.

May 25, 2024 Seats

The advanced headrest deployed on the passenger side without cause. I was getting into the drivers side. It was in our driveway.

May 25, 2024 Air Bags

The advanced headrest deployed on the passenger side without cause. I was getting into the drivers side. It was in our driveway.

May 21, 2024 Fuel System, Diesel 69,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds and towing a boat and a trailer, the vehicle started losing motive power. The contact became aware that the fuel economy was incorrect. No warning lights were illuminated. The vehicle was not diagnose...

May 21, 2024 Fuel System, Diesel 69,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds and towing a boat and a trailer, the vehicle started losing motive power. The contact became aware that the fuel economy was incorrect. No warning lights were illuminated. The vehicle was not diagnose...

May 10, 2024 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

May 10, 2024 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

May 8, 2024 Fuel System, Diesel 160,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the vehicle went into LIMP Mode and started to lose motive power. The check engine warning light was illuminated. The contact restarted the vehicle briefly, but the vehicle shut off. The vehicle was towed to the de...

May 8, 2024 Fuel System, Diesel 160,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the vehicle went into LIMP Mode and started to lose motive power. The check engine warning light was illuminated. The contact restarted the vehicle briefly, but the vehicle shut off. The vehicle was towed to the de...

Apr 25, 2024 Seats

The component that failed is the front passenger active headrest. It is available for inspection upon request. When the component failed, a few pieces of plastic/metal flew out of the headrest. One of the pieces hit me just above my right eye. I haven’t taken my vehicle to a service center as I...

Apr 25, 2024 Power Train 146,981 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shifted from drive to neutral. The check engine warning light was illuminated. The vehicle was turned off and restarted and the contact was able to drive the vehicle home. The conta...

Apr 25, 2024 Seats

The component that failed is the front passenger active headrest. It is available for inspection upon request. When the component failed, a few pieces of plastic/metal flew out of the headrest. One of the pieces hit me just above my right eye. I haven’t taken my vehicle to a service center as I...

Apr 25, 2024 Power Train 146,981 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shifted from drive to neutral. The check engine warning light was illuminated. The vehicle was turned off and restarted and the contact was able to drive the vehicle home. The conta...

Apr 15, 2024 Fuel System, Diesel

See attached document for complaint

Apr 15, 2024 Fuel System, Diesel

See attached document for complaint

Apr 5, 2024 Engine

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the vehicle independently decelerated and failed to exceed 45 MPH. The contact stated that the traction control and check engine warning lights were illuminated. The contact pulled to the side of the ...

Apr 5, 2024 Engine

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the vehicle independently decelerated and failed to exceed 45 MPH. The contact stated that the traction control and check engine warning lights were illuminated. The contact pulled to the side of the ...

Apr 3, 2024 Engine

Purchased a 2015 jeep grand Cherokee. At around 65k miles vehicle started making a ticking sound. Vehicle was also stalling when accelerating from a stop, usually when making a right turn but also when trying to press gas to gain speed quickly like when entering the highway. There is a known issue ...

Apr 3, 2024 Engine

Purchased a 2015 jeep grand Cherokee. At around 65k miles vehicle started making a ticking sound. Vehicle was also stalling when accelerating from a stop, usually when making a right turn but also when trying to press gas to gain speed quickly like when entering the highway. There is a known issue ...

Mar 26, 2024 Air Bags

There is a recall on certain vehicles for air bags I also am experiencing a problem with mines

Mar 26, 2024 Air Bags

There is a recall on certain vehicles for air bags I also am experiencing a problem with mines

Mar 20, 2024 Power Train 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The c...

Mar 20, 2024 Electrical System 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The c...

Mar 20, 2024 Power Train 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The c...

Mar 20, 2024 Electrical System 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The c...

Mar 19, 2024 Engine

tone ring issue not resolved

Mar 19, 2024 Fuel/propulsion System

tone ring issue not resolved

Mar 19, 2024 Engine

tone ring issue not resolved

Mar 19, 2024 Fuel/propulsion System

tone ring issue not resolved

Mar 9, 2024 Electrical System

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as ...

Mar 9, 2024 Structure

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as ...

Mar 9, 2024 Unknown Or Other

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as ...

Mar 9, 2024 Unknown Or Other

The Sun roof on my vehicle spontaneously exploded while I was driving on the highway. There was no one in front of me or behind me. I was traveling at around 65mph. Thankfully my children were not in the car.

Mar 9, 2024 Electrical System

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as ...

Mar 9, 2024 Structure

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as ...

Mar 9, 2024 Unknown Or Other

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as ...

Mar 9, 2024 Unknown Or Other

The Sun roof on my vehicle spontaneously exploded while I was driving on the highway. There was no one in front of me or behind me. I was traveling at around 65mph. Thankfully my children were not in the car.

Mar 7, 2024 Air Bags

Drivers side head rest airbag deployed for no reason. Something in it broke and now it doesn’t work and airbag service light is on.

Mar 7, 2024 Air Bags

Drivers side head rest airbag deployed for no reason. Something in it broke and now it doesn’t work and airbag service light is on.

Mar 5, 2024 Engine And Engine Cooling 143,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving at approximately 80–85 MPH, the vehicle stalled. The driver was able to veer safely off the road. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was repaired un...

Mar 5, 2024 Fuel System, Diesel 143,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving at approximately 80–85 MPH, the vehicle stalled. The driver was able to veer safely off the road. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was repaired un...

Mar 5, 2024 Engine And Engine Cooling 143,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving at approximately 80–85 MPH, the vehicle stalled. The driver was able to veer safely off the road. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was repaired un...

Mar 5, 2024 Fuel System, Diesel 143,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving at approximately 80–85 MPH, the vehicle stalled. The driver was able to veer safely off the road. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was repaired un...

Mar 1, 2024 Power Train

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like...

Mar 1, 2024 Engine

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like...

Mar 1, 2024 Power Train

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like...

Mar 1, 2024 Engine

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like...

Feb 27, 2024 Power Train

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an ...

Feb 27, 2024 Engine

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an ...

Feb 27, 2024 Unknown Or Other

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an ...

Feb 27, 2024 Power Train

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an ...

Feb 27, 2024 Engine

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an ...

Feb 27, 2024 Unknown Or Other

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an ...

Feb 21, 2024 Seat Belts

The seat belt will not latch properly, it can take up to 10 minutes or longer fasten the driver's side seat belt. Now that I have it locked, I have to crawl in and out of the seat belt. I dare not unlock the seat belt in fear that I will not be able to get it to lock back. Please note, each time I ...

Feb 21, 2024 Seat Belts

The seat belt will not latch properly, it can take up to 10 minutes or longer fasten the driver's side seat belt. Now that I have it locked, I have to crawl in and out of the seat belt. I dare not unlock the seat belt in fear that I will not be able to get it to lock back. Please note, each time I ...

Feb 20, 2024 Seats

The active headrest deployed while I was driving on [XXX] returning home from work this evening. I was very fortunate not to hit the truck next to me or run off of the road as the force of the blow was enough to thrust my head forward and make me see stars. I was able to pull over and after about...

Feb 20, 2024 Seats

The active headrest deployed while I was driving on [XXX] returning home from work this evening. I was very fortunate not to hit the truck next to me or run off of the road as the force of the blow was enough to thrust my head forward and make me see stars. I was able to pull over and after about...

Feb 19, 2024 Seat Belts

My passenger side seatbelt does not retract. The plastic “D” ring at the top is broken and it causes the seat belt to not retract. I have read that many people have this issue. I contacted my dealer and they said there was no recall on this part. Because it does not retract, it doesn’t “cat...

Feb 19, 2024 Seat Belts

My passenger side seatbelt does not retract. The plastic “D” ring at the top is broken and it causes the seat belt to not retract. I have read that many people have this issue. I contacted my dealer and they said there was no recall on this part. Because it does not retract, it doesn’t “cat...

Feb 11, 2024 Exterior Lighting

High beams are not activating when enabled from the steering column. Both automatic and manual switches for the vehicles high beams do not enable the lighting in front of the car. The odometer also does not signal the high beams are active in this scenario as well.

Feb 11, 2024 Exterior Lighting

High beams are not activating when enabled from the steering column. Both automatic and manual switches for the vehicles high beams do not enable the lighting in front of the car. The odometer also does not signal the high beams are active in this scenario as well.

Feb 9, 2024 Engine

See attached document for complaint

Feb 9, 2024 Engine

See attached document for complaint

Feb 5, 2024 Air Bags

Driver's seat - headrest burst apart, airbag did not deploy. No accident, clips somehow broke and headrest is separated with airbag and internal components visible. Not sure when this happened and/or if we were even in the car. Reporting today because we had other service performed on vehicle and as...

Feb 5, 2024 Air Bags

Driver's seat - headrest burst apart, airbag did not deploy. No accident, clips somehow broke and headrest is separated with airbag and internal components visible. Not sure when this happened and/or if we were even in the car. Reporting today because we had other service performed on vehicle and as...

Jan 30, 2024 Engine And Engine Cooling 103,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral. Once on the side of the road, the vehicle shifted into park withou...

Jan 30, 2024 Power Train 103,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral. Once on the side of the road, the vehicle shifted into park withou...

Jan 30, 2024 Engine And Engine Cooling 103,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral. Once on the side of the road, the vehicle shifted into park withou...

Jan 30, 2024 Power Train 103,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral. Once on the side of the road, the vehicle shifted into park withou...

Jan 29, 2024 Seat Belts 123,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 15 MPH at night on a road construction site, the vehicle's front end suddenly declined on a 10 ft deep road surface. The contact stated that she immediately depressed the brake pedal; however, the front driver's side ...

Jan 29, 2024 Seat Belts 123,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 15 MPH at night on a road construction site, the vehicle's front end suddenly declined on a 10 ft deep road surface. The contact stated that she immediately depressed the brake pedal; however, the front driver's side ...

Jan 23, 2024 Engine

I have been trying to get this recall fixed for over two years not. I have received over four notices from FCA via US Mail. Each time I go to the dealer, Planet Jeep, in Flagstaff, AZ I am told that there are no parts available and they cannot do anything. The first three times I was told that I ...

Jan 23, 2024 Engine

I have been trying to get this recall fixed for over two years not. I have received over four notices from FCA via US Mail. Each time I go to the dealer, Planet Jeep, in Flagstaff, AZ I am told that there are no parts available and they cannot do anything. The first three times I was told that I ...

Jan 18, 2024 Engine

The rocker arm is defected causing ticking noise and Known by manufacturer that it is due to fail but still built car with faulty part. Cost thousands to fix

Jan 18, 2024 Engine

The rocker arm is defected causing ticking noise and Known by manufacturer that it is due to fail but still built car with faulty part. Cost thousands to fix

Jan 17, 2024 Unknown Or Other

The rear lift gate automatically closes after being raised to the open position. It descends with considerable force and has struck me in the head on multiple occasions. Despite discussing the matter with the Jeep dealership, I was informed that there is no active recall for this specific issue on m...

Jan 17, 2024 Unknown Or Other

The rear lift gate automatically closes after being raised to the open position. It descends with considerable force and has struck me in the head on multiple occasions. Despite discussing the matter with the Jeep dealership, I was informed that there is no active recall for this specific issue on m...

Jan 2, 2024 Seats

The clips inside the headrest spontaneously broke in the passenger headrest separating the soft cushion from the plastic backing, which pushes the headrest 2-3 inches towards the dashboard. This car had never been in a accident of any kind. My wife was in the seat while it happened driving down the ...

Jan 2, 2024 Seats

The clips inside the headrest spontaneously broke in the passenger headrest separating the soft cushion from the plastic backing, which pushes the headrest 2-3 inches towards the dashboard. This car had never been in a accident of any kind. My wife was in the seat while it happened driving down the ...

Dec 29, 2023 Seats

The Active Head Restraint deployed without any known prior accidents and has been known to deploy unexpectedly while driving causing whiplash and neck injuries. The passenger AHR was deployed when I purchased it used from dealer. Having moderate to severe neck deterioration myself I am extremely con...

Dec 29, 2023 Seats

The Active Head Restraint deployed without any known prior accidents and has been known to deploy unexpectedly while driving causing whiplash and neck injuries. The passenger AHR was deployed when I purchased it used from dealer. Having moderate to severe neck deterioration myself I am extremely con...

Dec 28, 2023 Engine 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle wa...

Dec 28, 2023 Power Train 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle wa...

Dec 28, 2023 Engine 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle wa...

Dec 28, 2023 Power Train 145,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle wa...

Dec 26, 2023 Fuel/propulsion System

Fuel filler cap fell off... set code P0440

Dec 26, 2023 Fuel/propulsion System

Fuel filler cap fell off... set code P0440

Dec 25, 2023 Electrical System

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

Dec 25, 2023 Engine

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

Dec 25, 2023 Suspension

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

Dec 25, 2023 Electrical System

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

Dec 25, 2023 Engine

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

Dec 25, 2023 Suspension

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

Dec 16, 2023 Unknown Or Other

Was driving along normally and came to a stop and heard a big pile at the back of the car followed by a crinkling noise as I realized the rear glass was beginning to shatter. I looked at the person behind me to see if they may have seen something but they appeared to be completely unaware. I looked ...

Dec 16, 2023 Unknown Or Other

Was driving along normally and came to a stop and heard a big pile at the back of the car followed by a crinkling noise as I realized the rear glass was beginning to shatter. I looked at the person behind me to see if they may have seen something but they appeared to be completely unaware. I looked ...

Dec 14, 2023 Engine

While returning home from vacation, the high pressure fuel pump on my vehicle failed. This happened while in heavy traffic traveling 70mph on I-95. This incident left myself, my husband, and my four month old infant at the time stranded on the I-95 shoulder in 90 degree heat for three hours. My h...

Dec 14, 2023 Fuel/propulsion System

While returning home from vacation, the high pressure fuel pump on my vehicle failed. This happened while in heavy traffic traveling 70mph on I-95. This incident left myself, my husband, and my four month old infant at the time stranded on the I-95 shoulder in 90 degree heat for three hours. My h...

Dec 14, 2023 Power Train

The car will shift into neutral and become undrivable. Had car towed and they say the part is a transmission control module/valve body #R8259301AC. They say this is a common problem for this model and have had many complaints of same issue. It has been 3 months and the part is not available. Thi...

Dec 14, 2023 Engine

While returning home from vacation, the high pressure fuel pump on my vehicle failed. This happened while in heavy traffic traveling 70mph on I-95. This incident left myself, my husband, and my four month old infant at the time stranded on the I-95 shoulder in 90 degree heat for three hours. My h...

Dec 14, 2023 Fuel/propulsion System

While returning home from vacation, the high pressure fuel pump on my vehicle failed. This happened while in heavy traffic traveling 70mph on I-95. This incident left myself, my husband, and my four month old infant at the time stranded on the I-95 shoulder in 90 degree heat for three hours. My h...

Dec 14, 2023 Power Train

The car will shift into neutral and become undrivable. Had car towed and they say the part is a transmission control module/valve body #R8259301AC. They say this is a common problem for this model and have had many complaints of same issue. It has been 3 months and the part is not available. Thi...

Dec 12, 2023 Fuel System, Diesel 118,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact st...

Dec 12, 2023 Latches/locks/linkages 118,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact st...

Dec 12, 2023 Fuel System, Diesel 118,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact st...

Dec 12, 2023 Latches/locks/linkages 118,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact st...

Nov 28, 2023 Engine 74,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after a visual inspection of the vehicle, he observed an excessive amount of oil leaking from an unknown location. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine mou...

Nov 28, 2023 Engine 74,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after a visual inspection of the vehicle, he observed an excessive amount of oil leaking from an unknown location. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine mou...

Nov 23, 2023 Fuel/propulsion System

My issue is with the Manufacture Recall #Z46, NHTSA Recall # 22V-406. This recall has been open since Jun 9, 2022 and involves the Fuel Pump (HPFP) failure. I have taken the vehicle to my local dealer and they advised there still is no remedy available to correct this recall. The vehicle I purchased...

Nov 23, 2023 Fuel/propulsion System

My issue is with the Manufacture Recall #Z46, NHTSA Recall # 22V-406. This recall has been open since Jun 9, 2022 and involves the Fuel Pump (HPFP) failure. I have taken the vehicle to my local dealer and they advised there still is no remedy available to correct this recall. The vehicle I purchased...

Nov 20, 2023 Fuel/propulsion System

I received a recall notice from Chrysler (Recall #Z46) on June 9, 2022. The NHTSA recall number is #22V-406. I also recently received another recall from Chrysler (Recall #66A). The NHTSA recall number for this recall is #23V-411. Both recalls indicate that failure of the defective part that has be...

Nov 20, 2023 Fuel/propulsion System

I received a recall notice from Chrysler (Recall #Z46) on June 9, 2022. The NHTSA recall number is #22V-406. I also recently received another recall from Chrysler (Recall #66A). The NHTSA recall number for this recall is #23V-411. Both recalls indicate that failure of the defective part that has be...

Nov 17, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Nov 17, 2023 Engine 116,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Nov 17, 2023 Fuel System, Diesel 116,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Nov 17, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Nov 17, 2023 Engine 116,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Nov 17, 2023 Fuel System, Diesel 116,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Nov 16, 2023 Seats

The passenger side headrest deployed while driving under normal conditions. This vehicle has NOT been in an accident of any type. The plastic inside of the headrest is broken and cannot be reset. I am concerned this will happen to the driver-side while driving if this issue is not addressed and the ...

Nov 16, 2023 Seats

The passenger side headrest deployed while driving under normal conditions. This vehicle has NOT been in an accident of any type. The plastic inside of the headrest is broken and cannot be reset. I am concerned this will happen to the driver-side while driving if this issue is not addressed and the ...

Nov 15, 2023 Engine

One of the recalls for this vehicle, 22V-406 has been open for 17 months with no fix available from the manufacturer. This is an unacceptable time to wait for a fix to a problem that could result in a vehicle crash. The NHTSA needs to hold the manufacturer accountable for this unacceptable risk to p...

Nov 15, 2023 Engine

One of the recalls for this vehicle, 22V-406 has been open for 17 months with no fix available from the manufacturer. This is an unacceptable time to wait for a fix to a problem that could result in a vehicle crash. The NHTSA needs to hold the manufacturer accountable for this unacceptable risk to p...

Nov 9, 2023 Power Train

Jeep issued a recall almost a year and a half ago, and have taken no action

Nov 9, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The...

Nov 9, 2023 Power Train

Jeep issued a recall almost a year and a half ago, and have taken no action

Nov 9, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The...

Oct 28, 2023 Fuel/propulsion System

22V-406 Recall issued June 9 2022. We’ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally f...

Oct 28, 2023 Unknown Or Other

22V-406 Recall issued June 9 2022. We’ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally f...

Oct 28, 2023 Fuel/propulsion System

22V-406 Recall issued June 9 2022. We’ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally f...

Oct 28, 2023 Unknown Or Other

22V-406 Recall issued June 9 2022. We’ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally f...

Oct 23, 2023 Fuel System, Diesel 109,939 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact stated that the failure was persistent. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idling. T...

Oct 23, 2023 Engine 109,939 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact stated that the failure was persistent. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idling. T...

Oct 23, 2023 Fuel System, Diesel 109,939 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact stated that the failure was persistent. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idling. T...

Oct 23, 2023 Engine 109,939 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact stated that the failure was persistent. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idling. T...

Oct 18, 2023 Engine Crash 67,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact noticed that the vehicle was hesitant to move and the accelerator pedal was able to be pushed all the way to the floorboard. No warning light was illuminated The vehicle was taken to a d...

Oct 18, 2023 Engine Crash 67,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact noticed that the vehicle was hesitant to move and the accelerator pedal was able to be pushed all the way to the floorboard. No warning light was illuminated The vehicle was taken to a d...

Oct 15, 2023 Seat Belts

The seatbelt plastic tensioner guide cracked and now the seatbelt won’t retract

Oct 15, 2023 Seat Belts

The seatbelt plastic tensioner guide cracked and now the seatbelt won’t retract

Oct 12, 2023 Unknown Or Other

While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.

Oct 12, 2023 Unknown Or Other

While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.

Oct 10, 2023 Fuel System, Diesel 103,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 60-65 MPH, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed with low fuel pressure. The fuel filters were replaced. The conta...

Oct 10, 2023 Fuel System, Diesel 103,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 60-65 MPH, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed with low fuel pressure. The fuel filters were replaced. The conta...

Oct 1, 2023 Air Bags

While traveling on roadway on 09/30/2023 the passenger factory headrest busted open startling my child who was in the seat almost causing an involuntary reaction that would have caused an accident.

Oct 1, 2023 Air Bags

While traveling on roadway on 09/30/2023 the passenger factory headrest busted open startling my child who was in the seat almost causing an involuntary reaction that would have caused an accident.

Sep 26, 2023 Seats

Both headrests have deployed on there own breaking the safety clip to retract on the driver and passenger side.

Sep 26, 2023 Seats

Passenger headrest spontaneously deployed at a VERY violent force. Will not go back in.

Sep 26, 2023 Fuel/propulsion System

15 months later, no remedy for HPFP recall initiated in June 2022.

Sep 26, 2023 Seats

Both headrests have deployed on there own breaking the safety clip to retract on the driver and passenger side.

Sep 26, 2023 Seats

Passenger headrest spontaneously deployed at a VERY violent force. Will not go back in.

Sep 26, 2023 Fuel/propulsion System

15 months later, no remedy for HPFP recall initiated in June 2022.

Sep 21, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact...

Sep 21, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact...

Sep 20, 2023 Fuel System, Diesel 140,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. T...

Sep 20, 2023 Engine 140,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. T...

Sep 20, 2023 Fuel System, Diesel 140,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. T...

Sep 20, 2023 Engine 140,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. T...

Sep 18, 2023 Fuel System, Diesel 140,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while the accelerator pedal was depressed there was a delay before the veh...

Sep 18, 2023 Fuel System, Diesel 140,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while the accelerator pedal was depressed there was a delay before the veh...

Sep 12, 2023 Engine 43,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter...

Sep 12, 2023 Fuel System, Diesel 43,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter...

Sep 12, 2023 Seat Belts

Headrest just popped open and deployed.

Sep 12, 2023 Unknown Or Other

Headrest just popped open and deployed.

Sep 12, 2023 Engine 43,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter...

Sep 12, 2023 Fuel System, Diesel 43,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter...

Sep 12, 2023 Seat Belts

Headrest just popped open and deployed.

Sep 12, 2023 Unknown Or Other

Headrest just popped open and deployed.

Sep 7, 2023 Seats

Driver side headrest randomly popped out and hit me in the back of the head while driving.

Sep 7, 2023 Seats

Driver side headrest randomly popped out and hit me in the back of the head while driving.

Sep 3, 2023 Engine

The oil cooler located on top of the engine intake failed and began leaking oil. The part of the oil cooler that failed was made out of plastic. The top of the engine gets very hot which likely caused the plastic to become brittle and fail. Oil began leaking all over the motor and onto the exhaust p...

Sep 3, 2023 Engine

The driver's side cylinder head failed and engine oil began leaking down the engine and onto the exhaust pipes. The cylinder head was kept by the dealership and is not available for inspection. My safety was put at risk of a vehicle fire from the fresh oil leaking onto the exhaust manifold and pipin...

Sep 3, 2023 Unknown Or Other

Transfer case module… Transmission

Sep 3, 2023 Engine

The oil cooler located on top of the engine intake failed and began leaking oil. The part of the oil cooler that failed was made out of plastic. The top of the engine gets very hot which likely caused the plastic to become brittle and fail. Oil began leaking all over the motor and onto the exhaust p...

Sep 3, 2023 Engine

The driver's side cylinder head failed and engine oil began leaking down the engine and onto the exhaust pipes. The cylinder head was kept by the dealership and is not available for inspection. My safety was put at risk of a vehicle fire from the fresh oil leaking onto the exhaust manifold and pipin...

Sep 3, 2023 Unknown Or Other

Transfer case module… Transmission

Sep 2, 2023 Electrical System Fire

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck....

Sep 2, 2023 Unknown Or Other Fire

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck....

Sep 2, 2023 Electrical System Fire

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck....

Sep 2, 2023 Unknown Or Other Fire

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck....

Aug 31, 2023 Engine

The oil filter housing assembly cracked. I noticed oil leaking yet my oil light would never come on . I took it to be looked at and they had to replace the housing component. I was told that this has been a common problem with vehicles and for me to keep all receipts . If I didn’t pay close atten...

Aug 31, 2023 Engine

The oil filter housing assembly cracked. I noticed oil leaking yet my oil light would never come on . I took it to be looked at and they had to replace the housing component. I was told that this has been a common problem with vehicles and for me to keep all receipts . If I didn’t pay close atten...

Aug 30, 2023 Seats

Passenger headrest safety feature designed to reduce whiplash in rear collisions deployed without being in an accident.

Aug 30, 2023 Seats

Passenger headrest safety feature designed to reduce whiplash in rear collisions deployed without being in an accident.

Aug 28, 2023 Seats

The driver side headrest burst open as I was driving through a residential street and hit me in the back of the head, causing severe pain and fear as I slammed on the brakes.

Aug 28, 2023 Seats

The driver side headrest burst open as I was driving through a residential street and hit me in the back of the head, causing severe pain and fear as I slammed on the brakes.

Aug 26, 2023 Fuel/propulsion System

As part of the Jeep Recall Z46 my vehicle is currently dead and sitting at the dealership. Dealership quoted over $15k to replace the entire fuel system. They said I can pay out of pocket to replace the entire fuel system however to claim under the recall they don’t have a remedy nor any new parts...

Aug 26, 2023 Fuel/propulsion System

As part of the Jeep Recall Z46 my vehicle is currently dead and sitting at the dealership. Dealership quoted over $15k to replace the entire fuel system. They said I can pay out of pocket to replace the entire fuel system however to claim under the recall they don’t have a remedy nor any new parts...

Aug 24, 2023 Fuel/propulsion System

Jeep has no fix for this recall it’s been 15 months.

Aug 24, 2023 Fuel/propulsion System

Jeep has no fix for this recall it’s been 15 months.

Aug 22, 2023 Seats

The headrest on the passenger side seat deployed without any warning or a collision (AHR system). This vehicle has never been in a collision. It is available for inspection. My daughter was sitting in the passenger seat when it was deployed causing it to hit her in the head with a good amount of for...

Aug 22, 2023 Seats

The headrest on the passenger side seat deployed without any warning or a collision (AHR system). This vehicle has never been in a collision. It is available for inspection. My daughter was sitting in the passenger seat when it was deployed causing it to hit her in the head with a good amount of for...

Aug 19, 2023 Seat Belts

The drivers side seatbelt was not retracting correctly. We we’re taking a road trip on 95 and as a passenger I notice my seatbelt was very loose on me. When we stopped to get out, the seatbelt literally fell out the car door. We need to drive about 150 miles back home tomorrow and we are scared to...

Aug 19, 2023 Seat Belts

The drivers side seatbelt was not retracting correctly. We we’re taking a road trip on 95 and as a passenger I notice my seatbelt was very loose on me. When we stopped to get out, the seatbelt literally fell out the car door. We need to drive about 150 miles back home tomorrow and we are scared to...

Aug 18, 2023 Seats

I’m driving down the road when suddenly, the passenger side active headrest deployed. There was no accident, but the safety device deployed without warning.

Aug 18, 2023 Seats

I’m driving down the road when suddenly, the passenger side active headrest deployed. There was no accident, but the safety device deployed without warning.

Aug 16, 2023 Electrical System

Car does not accelerate on a hill readily. Difficult to get it to move as necessary at times.

Aug 16, 2023 Fuel/propulsion System

Car does not accelerate on a hill readily. Difficult to get it to move as necessary at times.

Aug 16, 2023 Seats

Active head restraint on passenger side deployed automatically. Plastic inside appears to be broken

Aug 16, 2023 Electrical System

Car does not accelerate on a hill readily. Difficult to get it to move as necessary at times.

Aug 16, 2023 Fuel/propulsion System

Car does not accelerate on a hill readily. Difficult to get it to move as necessary at times.

Aug 16, 2023 Seats

Active head restraint on passenger side deployed automatically. Plastic inside appears to be broken

Aug 12, 2023 Fuel/propulsion System

FCA has had an open recall (Z46/NHTSA 22V-406) for over 14 months. They are unable to provide necessary parts and as such potentially unsafe vehicles must be driven by owner and these vehicles are unable to be traded/sold due to open safety recall. FCS Recall Assistance and Chrysler Group Customer...

Aug 12, 2023 Engine

FCA has had an open recall (Z46/NHTSA 22V-406) for over 14 months. They are unable to provide necessary parts and as such potentially unsafe vehicles must be driven by owner and these vehicles are unable to be traded/sold due to open safety recall. FCS Recall Assistance and Chrysler Group Customer...

Aug 12, 2023 Fuel/propulsion System

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, me...

Aug 12, 2023 Unknown Or Other

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, me...

Aug 12, 2023 Electrical System

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, me...

Aug 12, 2023 Fuel/propulsion System

FCA has had an open recall (Z46/NHTSA 22V-406) for over 14 months. They are unable to provide necessary parts and as such potentially unsafe vehicles must be driven by owner and these vehicles are unable to be traded/sold due to open safety recall. FCS Recall Assistance and Chrysler Group Customer...

Aug 12, 2023 Engine

FCA has had an open recall (Z46/NHTSA 22V-406) for over 14 months. They are unable to provide necessary parts and as such potentially unsafe vehicles must be driven by owner and these vehicles are unable to be traded/sold due to open safety recall. FCS Recall Assistance and Chrysler Group Customer...

Aug 12, 2023 Fuel/propulsion System

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, me...

Aug 12, 2023 Unknown Or Other

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, me...

Aug 12, 2023 Electrical System

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, me...

Aug 7, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

Aug 7, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

Aug 4, 2023 Electrical System Fire

USB 12V connector caught fire and melted the panel while car was off Yes it is available for inspection upon request If it would have happened while driving it would’ve put all passengers at risk It has not been confirmed by a dealer It hasn’t been inspected by mfg. insurance or police. Ther...

Aug 4, 2023 Electrical System Fire

USB 12V connector caught fire and melted the panel while car was off Yes it is available for inspection upon request If it would have happened while driving it would’ve put all passengers at risk It has not been confirmed by a dealer It hasn’t been inspected by mfg. insurance or police. Ther...

Aug 3, 2023 Fuel System, Diesel 89,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received a recall notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The contact stated that while attempting to start the vehicle on several occasions...

Aug 3, 2023 Fuel System, Diesel 89,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received a recall notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The contact stated that while attempting to start the vehicle on several occasions...

Aug 2, 2023 Electrical System

Blinker switch will not go back after making Right hand turns

Aug 2, 2023 Electrical System

Blinker switch will not go back after making Right hand turns

Aug 1, 2023 Seats

Driving and drivers headrest deployed for not reason. No collision, no nothing and just one headrest. There is no easy way to push it back down. It is clearly a malfunction. From what information I’m gathering this is something known to happen but no recall or safety warning is issued. This i...

Aug 1, 2023 Seats

Driving and drivers headrest deployed for not reason. No collision, no nothing and just one headrest. There is no easy way to push it back down. It is clearly a malfunction. From what information I’m gathering this is something known to happen but no recall or safety warning is issued. This i...

Jul 29, 2023 Power Train

I was driving in the high and when I went to accelerate the vehicle went into “limp” mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position senso...

Jul 29, 2023 Unknown Or Other

I was driving in the high and when I went to accelerate the vehicle went into “limp” mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position senso...

Jul 29, 2023 Power Train

I was driving in the high and when I went to accelerate the vehicle went into “limp” mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position senso...

Jul 29, 2023 Unknown Or Other

I was driving in the high and when I went to accelerate the vehicle went into “limp” mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position senso...

Jul 27, 2023 Engine And Engine Cooling

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The con...

Jul 27, 2023 Engine And Engine Cooling

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The con...

Jul 25, 2023 Engine

Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes. Upon personal investigation online, have found "Pentastar Tick" to be a known problem in 2013-2015 Jeep Grand Cherokees on Jeep forums. Problem can lead to mis...

Jul 25, 2023 Power Train

Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes. Upon personal investigation online, have found "Pentastar Tick" to be a known problem in 2013-2015 Jeep Grand Cherokees on Jeep forums. Problem can lead to mis...

Jul 25, 2023 Engine

Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes. Upon personal investigation online, have found "Pentastar Tick" to be a known problem in 2013-2015 Jeep Grand Cherokees on Jeep forums. Problem can lead to mis...

Jul 25, 2023 Power Train

Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes. Upon personal investigation online, have found "Pentastar Tick" to be a known problem in 2013-2015 Jeep Grand Cherokees on Jeep forums. Problem can lead to mis...

Jul 23, 2023 Engine

Valve lifter failure at 93,000 miles. $2,700 repair. Is apparently a very common problem with the 3.6l Pentastar engine. Adaptive Cruise Control and Forward Collision warning system front sensor failed at 56,000 miles, failed again at 76,000 miles and failed a third time at 95,000 miles. First t...

Jul 23, 2023 Forward Collision Avoidance

Valve lifter failure at 93,000 miles. $2,700 repair. Is apparently a very common problem with the 3.6l Pentastar engine. Adaptive Cruise Control and Forward Collision warning system front sensor failed at 56,000 miles, failed again at 76,000 miles and failed a third time at 95,000 miles. First t...

Jul 23, 2023 Forward Collision Avoidance

Valve lifter failure at 93,000 miles. $2,700 repair. Is apparently a very common problem with the 3.6l Pentastar engine. Adaptive Cruise Control and Forward Collision warning system front sensor failed at 56,000 miles, failed again at 76,000 miles and failed a third time at 95,000 miles. First t...

Jul 23, 2023 Engine

Valve lifter failure at 93,000 miles. $2,700 repair. Is apparently a very common problem with the 3.6l Pentastar engine. Adaptive Cruise Control and Forward Collision warning system front sensor failed at 56,000 miles, failed again at 76,000 miles and failed a third time at 95,000 miles. First t...

Jul 23, 2023 Forward Collision Avoidance

Valve lifter failure at 93,000 miles. $2,700 repair. Is apparently a very common problem with the 3.6l Pentastar engine. Adaptive Cruise Control and Forward Collision warning system front sensor failed at 56,000 miles, failed again at 76,000 miles and failed a third time at 95,000 miles. First t...

Jul 23, 2023 Forward Collision Avoidance

Valve lifter failure at 93,000 miles. $2,700 repair. Is apparently a very common problem with the 3.6l Pentastar engine. Adaptive Cruise Control and Forward Collision warning system front sensor failed at 56,000 miles, failed again at 76,000 miles and failed a third time at 95,000 miles. First t...

Jul 22, 2023 Unknown Or Other

Today, July 22, 2023, my son (21 years old) was sitting in the driver's seat of our Jeep Grand Cherokee 2015 parked in a parking lot and he felt like someone punched him in the back of the head. It turned out to be the headrest (active head restraint) whacking him in the back of his head. The active...

Jul 22, 2023 Unknown Or Other

Today, July 22, 2023, my son (21 years old) was sitting in the driver's seat of our Jeep Grand Cherokee 2015 parked in a parking lot and he felt like someone punched him in the back of the head. It turned out to be the headrest (active head restraint) whacking him in the back of his head. The active...

Jul 19, 2023 Seats

The drivers side headrest deployed for no reason. This is a major issue that puts the person sitting in the front seats at risk. There was no warning of any kind before it happened. When I called the dealership, they say they have never heard of this issue.

Jul 19, 2023 Air Bags Crash

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages ...

Jul 19, 2023 Engine Crash

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages ...

Jul 19, 2023 Vehicle Speed Control Crash

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages ...

Jul 19, 2023 Seats

The drivers side headrest deployed for no reason. This is a major issue that puts the person sitting in the front seats at risk. There was no warning of any kind before it happened. When I called the dealership, they say they have never heard of this issue.

Jul 19, 2023 Air Bags Crash

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages ...

Jul 19, 2023 Engine Crash

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages ...

Jul 19, 2023 Vehicle Speed Control Crash

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages ...

Jul 18, 2023 Seat Belts

The Seat belt was recalled 2 years ago and we are waiting on a part from Jeep dealership and we just heard that this Jeep is being recalled for possible explosion in conjunction with back door of Jeep

Jul 18, 2023 Seat Belts

The Seat belt was recalled 2 years ago and we are waiting on a part from Jeep dealership and we just heard that this Jeep is being recalled for possible explosion in conjunction with back door of Jeep

Jul 15, 2023 Engine

Vehicle has 143,345 and engine started ticking from valvetrain on drivers side. It is a known issue with the 3.6 liter V6. Will probably have to pay out of pocket to have rockers, lifters and camshafts replaced.

Jul 15, 2023 Service Brakes

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

Jul 15, 2023 Vehicle Speed Control

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

Jul 15, 2023 Unknown Or Other

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

Jul 15, 2023 Service Brakes

Have noticed upon driving brakes on left front side would catch and grab sone shaking as well.

Jul 15, 2023 Unknown Or Other

When shifting of and on the vechicle when driving may go down in a gear then you have to push up in column to get back in drive. It’s been happening off and on for awhile but is concerning.

Jul 15, 2023 Engine

Vehicle has 143,345 and engine started ticking from valvetrain on drivers side. It is a known issue with the 3.6 liter V6. Will probably have to pay out of pocket to have rockers, lifters and camshafts replaced.

Jul 15, 2023 Service Brakes

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

Jul 15, 2023 Vehicle Speed Control

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

Jul 15, 2023 Unknown Or Other

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

Jul 15, 2023 Service Brakes

Have noticed upon driving brakes on left front side would catch and grab sone shaking as well.

Jul 15, 2023 Unknown Or Other

When shifting of and on the vechicle when driving may go down in a gear then you have to push up in column to get back in drive. It’s been happening off and on for awhile but is concerning.

Jul 13, 2023 Seats

The passenger side head rest deployed into my wife's head while we were driving. No impact occurred, just deployed without any incident. I've read about this happening to many people across a range of Jeep models, and is a major safety concern. I'm personally concerned this could happen to the drive...

Jul 13, 2023 Seats

The passenger side head rest deployed into my wife's head while we were driving. No impact occurred, just deployed without any incident. I've read about this happening to many people across a range of Jeep models, and is a major safety concern. I'm personally concerned this could happen to the drive...

Jul 12, 2023 Electrical System

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a ...

Jul 12, 2023 Engine

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a ...

Jul 12, 2023 Steering

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a ...

Jul 12, 2023 Seats

Driver headrest failed as my wife was driving her jeep. It deployed hitting her in the back of the head causing a slight concussion.

Jul 12, 2023 Unknown Or Other

Driver headrest failed as my wife was driving her jeep. It deployed hitting her in the back of the head causing a slight concussion.

Jul 12, 2023 Seat Belts

My driver side seatbelt no longer retracts, and is not functioning.

Jul 12, 2023 Electrical System

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a ...

Jul 12, 2023 Engine

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a ...

Jul 12, 2023 Steering

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a ...

Jul 12, 2023 Seats

Driver headrest failed as my wife was driving her jeep. It deployed hitting her in the back of the head causing a slight concussion.

Jul 12, 2023 Unknown Or Other

Driver headrest failed as my wife was driving her jeep. It deployed hitting her in the back of the head causing a slight concussion.

Jul 12, 2023 Seat Belts

My driver side seatbelt no longer retracts, and is not functioning.

Jul 5, 2023 Engine Fire

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We dr...

Jul 5, 2023 Electrical System Fire

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We dr...

Jul 5, 2023 Forward Collision Avoidance Fire

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We dr...

Jul 5, 2023 Engine Fire

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We dr...

Jul 5, 2023 Electrical System Fire

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We dr...

Jul 5, 2023 Forward Collision Avoidance Fire

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We dr...

Jun 30, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Jun 30, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Jun 28, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

Jun 28, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

Jun 26, 2023 Seats

The headrest deployed as a result of the AHR system despite no accident having taken place. This presents a problem as there are reports of drivers/passengers getting concussions from the impact. The driver seat headrest is still intact, however, this poses a risk of this happening while driving, at...

Jun 26, 2023 Seats

The headrest deployed as a result of the AHR system despite no accident having taken place. This presents a problem as there are reports of drivers/passengers getting concussions from the impact. The driver seat headrest is still intact, however, this poses a risk of this happening while driving, at...

Jun 23, 2023 Fuel System, Diesel 122,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System, Diesel). The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle lost motive power and failed to accelerate as needed. The vehicle sputter...

Jun 23, 2023 Fuel System, Diesel 122,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System, Diesel). The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle lost motive power and failed to accelerate as needed. The vehicle sputter...

Jun 22, 2023 Seats 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 3 MPH, the passenger’s side headrest exploded without a crash or an impact. There was an abnormal popping sound during the head rest deployment. The contact called the local dealer and left a voice mail mes...

Jun 22, 2023 Seats 73,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 3 MPH, the passenger’s side headrest exploded without a crash or an impact. There was an abnormal popping sound during the head rest deployment. The contact called the local dealer and left a voice mail mes...

Jun 16, 2023 Power Train

I’ve recently noticed when leaving my driveway my 2015 jeep grand Cherokee shifts hard / feels as if the transmission is slipping. Today out of now where my vehicle starts slowing down and the rpm is getting higher . I luckily was able to get to the side of the highway to pull over with 3 children...

Jun 16, 2023 Power Train

I’ve recently noticed when leaving my driveway my 2015 jeep grand Cherokee shifts hard / feels as if the transmission is slipping. Today out of now where my vehicle starts slowing down and the rpm is getting higher . I luckily was able to get to the side of the highway to pull over with 3 children...

Jun 15, 2023 Seats

Summer of 2021 the passenger headrest airbag broke without any problem to cause it to pop open and it cannot be reset. Luckily no one was in the passenger seat. No one was in the car when it popped. Noticed it next time I got into car to take my husband to chemo treatments.

Jun 15, 2023 Seats

My driver was traveling on an interstate and the head rest "air bag" went off and smacked her in the back of the head. This cause her to veer off course and fortunately she did not cause an accident. The head rest feature is for safety when your have a rear end collision not just under normal drivi...

Jun 15, 2023 Seats

Passenger side headrest deployed spontaneously.

Jun 15, 2023 Seats

Summer of 2021 the passenger headrest airbag broke without any problem to cause it to pop open and it cannot be reset. Luckily no one was in the passenger seat. No one was in the car when it popped. Noticed it next time I got into car to take my husband to chemo treatments.

Jun 15, 2023 Seats

My driver was traveling on an interstate and the head rest "air bag" went off and smacked her in the back of the head. This cause her to veer off course and fortunately she did not cause an accident. The head rest feature is for safety when your have a rear end collision not just under normal drivi...

Jun 15, 2023 Seats

Passenger side headrest deployed spontaneously.

Jun 10, 2023 Power Train

The transmission fails and defaults to 3rd or 4th gear when downshifting or hitting a pothole. The vehicle then has to limp to a service center for evaluation and repair. At such low speeds during the limp for service, the highway driver is at significant risk or accident

Jun 10, 2023 Power Train

The transmission fails and defaults to 3rd or 4th gear when downshifting or hitting a pothole. The vehicle then has to limp to a service center for evaluation and repair. At such low speeds during the limp for service, the highway driver is at significant risk or accident

Jun 8, 2023 Power Train

Transmission failed when I was merging on a highway. Had it replaced and still doesn’t seem normal. This is the electronic shift and apparently has nonstop issues with the 2015 model. Will probably need replaced again before warranty is up and it was done at a jeep dealership.

Jun 8, 2023 Power Train

Transmission failed when I was merging on a highway. Had it replaced and still doesn’t seem normal. This is the electronic shift and apparently has nonstop issues with the 2015 model. Will probably need replaced again before warranty is up and it was done at a jeep dealership.

Jun 6, 2023 Electrical System

Check engine light code P06DE occurred 04/2022. Oil pressure sensor removed And replaced. Check engine light code P06DE occurred 05/2022. Performed 2nd oil change in less than 1 month. Check engine light code P0440 occurred 10/2022. Evaporative System Integrity Monitor Switch replaced. Check engine ...

Jun 6, 2023 Engine

Check engine light code P06DE occurred 04/2022. Oil pressure sensor removed And replaced. Check engine light code P06DE occurred 05/2022. Performed 2nd oil change in less than 1 month. Check engine light code P0440 occurred 10/2022. Evaporative System Integrity Monitor Switch replaced. Check engine ...

Jun 6, 2023 Engine

05/2023 loud ticking noise coming from top right side of engine. Replaced transfer case module. Ticking sound continued. Check engine light code P0523 occurred 06/2023. Known issue with Jeep Grand Cherokee 3.6L: rocker arms and right intake camshaft failure

Jun 6, 2023 Fuel/propulsion System

05/2023 loud ticking noise coming from top right side of engine. Replaced transfer case module. Ticking sound continued. Check engine light code P0523 occurred 06/2023. Known issue with Jeep Grand Cherokee 3.6L: rocker arms and right intake camshaft failure

Jun 6, 2023 Electrical System

Check engine light code P06DE occurred 04/2022. Oil pressure sensor removed And replaced. Check engine light code P06DE occurred 05/2022. Performed 2nd oil change in less than 1 month. Check engine light code P0440 occurred 10/2022. Evaporative System Integrity Monitor Switch replaced. Check engine ...

Jun 6, 2023 Engine

Check engine light code P06DE occurred 04/2022. Oil pressure sensor removed And replaced. Check engine light code P06DE occurred 05/2022. Performed 2nd oil change in less than 1 month. Check engine light code P0440 occurred 10/2022. Evaporative System Integrity Monitor Switch replaced. Check engine ...

Jun 6, 2023 Engine

05/2023 loud ticking noise coming from top right side of engine. Replaced transfer case module. Ticking sound continued. Check engine light code P0523 occurred 06/2023. Known issue with Jeep Grand Cherokee 3.6L: rocker arms and right intake camshaft failure

Jun 6, 2023 Fuel/propulsion System

05/2023 loud ticking noise coming from top right side of engine. Replaced transfer case module. Ticking sound continued. Check engine light code P0523 occurred 06/2023. Known issue with Jeep Grand Cherokee 3.6L: rocker arms and right intake camshaft failure

Jun 3, 2023 Electrical System

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers ...

Jun 3, 2023 Unknown Or Other

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers ...

Jun 3, 2023 Back Over Prevention

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers ...

Jun 3, 2023 Electrical System

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers ...

Jun 3, 2023 Unknown Or Other

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers ...

Jun 3, 2023 Back Over Prevention

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers ...

Jun 1, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

Jun 1, 2023 Engine

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

Jun 1, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Jun 1, 2023 Seats

While driving down the road my driver's side head rest popped open causing my head to be pushed forward. As a result I had to pull over and stop my vehicle. It caused head and neck pain. There were no warning indicators on the vehicle at the time of the incident. It has not yet been inspected by...

Jun 1, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

Jun 1, 2023 Engine

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

Jun 1, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Jun 1, 2023 Seats

While driving down the road my driver's side head rest popped open causing my head to be pushed forward. As a result I had to pull over and stop my vehicle. It caused head and neck pain. There were no warning indicators on the vehicle at the time of the incident. It has not yet been inspected by...

May 31, 2023 Unknown Or Other

Passenger headrest deployed with no accident just popped out

May 31, 2023 Seats

Drove over a bump in a parking lot and the front of the headrest "popped" out hitting the driver in the back of the head. Within two weeks of the incident the driver has experienced blurred vision, neck pain and headaches. Several visits to different physicians as well as MRI and CT scans. Neurologi...

May 31, 2023 Unknown Or Other

Passenger headrest deployed with no accident just popped out

May 31, 2023 Seats

Drove over a bump in a parking lot and the front of the headrest "popped" out hitting the driver in the back of the head. Within two weeks of the incident the driver has experienced blurred vision, neck pain and headaches. Several visits to different physicians as well as MRI and CT scans. Neurologi...

May 30, 2023 Seats

Head rest deployed while driving.

May 30, 2023 Seats

Head rest deployed while driving.

May 29, 2023 Seats

Headrest deployed without being in accident. I was about to put my car in reverse when the incident happened. If I was driving and it happened it could have caused me to wreck.

May 29, 2023 Seats

Headrest deployed without being in accident. I was about to put my car in reverse when the incident happened. If I was driving and it happened it could have caused me to wreck.

May 27, 2023 Engine

3.6L Pentastar engine is defective. In October 2020 (55,000 miles), there was a ticking noise coming from engine and reduced engine power. Fields Jeep Dodge Ram Chrysler replaced right intake camshaft and 6 lifters, rockers, and related gaskets. In April 2021, I noticed same ticking noise; brought b...

May 27, 2023 Engine

3.6L Pentastar engine is defective. In October 2020 (55,000 miles), there was a ticking noise coming from engine and reduced engine power. Fields Jeep Dodge Ram Chrysler replaced right intake camshaft and 6 lifters, rockers, and related gaskets. In April 2021, I noticed same ticking noise; brought b...

May 25, 2023 Fuel/propulsion System

I HAVE HAD MAJOR PROBLEMS WITH MY VEHICLE RELATING TO RECALLS. LAST MONTH HAD HAD $2,800.00 IN REPAIRS DONE TO THE VEHICLE RELATED TO TWO RECALLS (Z46 & W79) I HAD TO HAVE ALL OF MY FUEL LINES AND FUEL FILTERS REPLACED AND THE AIR INTAKE MANIFOLD REPLACED AND CURRENTLY THE VEHICLE IS NOT RUNNING AS...

May 25, 2023 Power Train

I HAVE HAD MAJOR PROBLEMS WITH MY VEHICLE RELATING TO RECALLS. LAST MONTH HAD HAD $2,800.00 IN REPAIRS DONE TO THE VEHICLE RELATED TO TWO RECALLS (Z46 & W79) I HAD TO HAVE ALL OF MY FUEL LINES AND FUEL FILTERS REPLACED AND THE AIR INTAKE MANIFOLD REPLACED AND CURRENTLY THE VEHICLE IS NOT RUNNING AS...

May 25, 2023 Fuel/propulsion System

I HAVE HAD MAJOR PROBLEMS WITH MY VEHICLE RELATING TO RECALLS. LAST MONTH HAD HAD $2,800.00 IN REPAIRS DONE TO THE VEHICLE RELATED TO TWO RECALLS (Z46 & W79) I HAD TO HAVE ALL OF MY FUEL LINES AND FUEL FILTERS REPLACED AND THE AIR INTAKE MANIFOLD REPLACED AND CURRENTLY THE VEHICLE IS NOT RUNNING AS...

May 25, 2023 Power Train

I HAVE HAD MAJOR PROBLEMS WITH MY VEHICLE RELATING TO RECALLS. LAST MONTH HAD HAD $2,800.00 IN REPAIRS DONE TO THE VEHICLE RELATED TO TWO RECALLS (Z46 & W79) I HAD TO HAVE ALL OF MY FUEL LINES AND FUEL FILTERS REPLACED AND THE AIR INTAKE MANIFOLD REPLACED AND CURRENTLY THE VEHICLE IS NOT RUNNING AS...

May 24, 2023 Seats

The adaptive headrest deployed while I was driving. The clips broke and it is not able to be put back.

May 24, 2023 Seats

The adaptive headrest deployed while I was driving. The clips broke and it is not able to be put back.

May 21, 2023 Electrical System

The instrument cluster stopped working and is completely blacked out. There was no warnings that it was going to happen. It just stopped working and no I do not need a new fuse. It's just a bad cluster

May 21, 2023 Seats

The headrest on the driver's side seat just spontaneously deployed and sprang forward. Thankfully it didn't cause an accident but now the headrest will not go back into position because the clips are busted. No warning of any kind and no reason to think it was faulty but apparently the clips are fau...

May 21, 2023 Electrical System

The instrument cluster stopped working and is completely blacked out. There was no warnings that it was going to happen. It just stopped working and no I do not need a new fuse. It's just a bad cluster

May 21, 2023 Seats

The headrest on the driver's side seat just spontaneously deployed and sprang forward. Thankfully it didn't cause an accident but now the headrest will not go back into position because the clips are busted. No warning of any kind and no reason to think it was faulty but apparently the clips are fau...

May 15, 2023 Seat Belts

Passenger Rear Seat Belt is Jammed and will not extend properly. It is completely useless and will cost $940+ to fix.

May 15, 2023 Seat Belts

Passenger Rear Seat Belt is Jammed and will not extend properly. It is completely useless and will cost $940+ to fix.

May 11, 2023 Engine

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire k...

May 11, 2023 Visibility/wiper

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire k...

May 11, 2023 Power Train

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire k...

May 11, 2023 Engine

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire k...

May 11, 2023 Visibility/wiper

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire k...

May 11, 2023 Power Train

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire k...

May 10, 2023 Engine Fire

The oil cooler is leaking and shooting oil around the engine compartment making a lot of smoke. Not sure if there was fire or not. I went to the 2 repair shops and both said that they are inundated with the same problem from jeep owners and the parts are very expensive and hard to get. I was told no...

May 10, 2023 Engine Fire

The oil cooler is leaking and shooting oil around the engine compartment making a lot of smoke. Not sure if there was fire or not. I went to the 2 repair shops and both said that they are inundated with the same problem from jeep owners and the parts are very expensive and hard to get. I was told no...

May 5, 2023 Seats

I was driving down the road and my head rest popped open on my passenger side

May 5, 2023 Seats

I was driving down the road and my head rest popped open on my passenger side

May 4, 2023 Unknown Or Other

I put my car in park and ran in my house to grab my wallet. When I came back out, my Jeep had rolled down the driveway. The Jeep would crank but wouldn't move and there was a warning that said "service shifter." I had it towed to the Jeep dealership where I spent over $3,000 to have it repaired. The...

May 4, 2023 Unknown Or Other

I put my car in park and ran in my house to grab my wallet. When I came back out, my Jeep had rolled down the driveway. The Jeep would crank but wouldn't move and there was a warning that said "service shifter." I had it towed to the Jeep dealership where I spent over $3,000 to have it repaired. The...

May 2, 2023 Service Brakes

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts...

May 2, 2023 Unknown Or Other

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts...

May 2, 2023 Suspension

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts...

May 2, 2023 Engine Crash

On April 24, 2023, while driving 53 mph down a busy highway the car just lost all power. I wasn’t able to control the vehicle then I stepped on the brakes but only if the back brakes worked. Which caused the vehicle to spin out of control until I eventually flipped the vehicle upside down into a d...

May 2, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

May 2, 2023 Service Brakes

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts...

May 2, 2023 Unknown Or Other

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts...

May 2, 2023 Suspension

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts...

May 2, 2023 Engine Crash

On April 24, 2023, while driving 53 mph down a busy highway the car just lost all power. I wasn’t able to control the vehicle then I stepped on the brakes but only if the back brakes worked. Which caused the vehicle to spin out of control until I eventually flipped the vehicle upside down into a d...

May 2, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair....

Apr 21, 2023 Fuel System, Diesel 200,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 70 MPH, the vehicle started to shake and stall. The conta...

Apr 21, 2023 Fuel System, Diesel 200,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 70 MPH, the vehicle started to shake and stall. The conta...

Apr 20, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Apr 20, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Apr 19, 2023 Fuel System, Diesel 95,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions, after the vehicle was parked, the contact had to...

Apr 19, 2023 Fuel System, Diesel 95,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions, after the vehicle was parked, the contact had to...

Apr 18, 2023 Unknown Or Other

The dashboard is bubbling up and peeling which causes a humming noise when driving above 60 miles per hour. I contacted the dealership and since my warranty has ended I was quoted a cost of $1800. I did see where there was a recall for this issue for previous models.

Apr 18, 2023 Unknown Or Other

The dashboard is bubbling up and peeling which causes a humming noise when driving above 60 miles per hour. I contacted the dealership and since my warranty has ended I was quoted a cost of $1800. I did see where there was a recall for this issue for previous models.

Apr 14, 2023 Engine

Transmission suddenly stopped accelerating when pressing pedal. In reverse suddenly began making a whirring sound. 155,000 miles

Apr 14, 2023 Seats

The drivers headrest opened.

Apr 14, 2023 Engine

Transmission suddenly stopped accelerating when pressing pedal. In reverse suddenly began making a whirring sound. 155,000 miles

Apr 14, 2023 Seats

The drivers headrest opened.

Apr 10, 2023 Power Train

The transmission slips fro D to P making the vehicle inoperable. I have check all doors to make sure they were closed. restarted the vehicle yet still in able to drive! It is Not the first time it happened .

Apr 10, 2023 Power Train

The transmission slips fro D to P making the vehicle inoperable. I have check all doors to make sure they were closed. restarted the vehicle yet still in able to drive! It is Not the first time it happened .

Apr 9, 2023 Fuel/propulsion System

The vehicle has a significant safety recall out with no timely identified repair offered. Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete, remedy not yet available How can the manufacturer expect people to feel safe driving with the possibility of ...

Apr 9, 2023 Engine

The vehicle has a significant safety recall out with no timely identified repair offered. Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete, remedy not yet available How can the manufacturer expect people to feel safe driving with the possibility of ...

Apr 9, 2023 Fuel/propulsion System

The vehicle has a significant safety recall out with no timely identified repair offered. Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete, remedy not yet available How can the manufacturer expect people to feel safe driving with the possibility of ...

Apr 9, 2023 Engine

The vehicle has a significant safety recall out with no timely identified repair offered. Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete, remedy not yet available How can the manufacturer expect people to feel safe driving with the possibility of ...

Apr 2, 2023 Fuel/propulsion System

We have been unable to drive the vehicle for 9 months out of 12 due to it being in the shop. The latest was a OBDC of "Improper DEF used see dealership". It was at 3 different shops to remedy the issue the final one being Lithia Chrysler/Jeep/Dodge of Missoula #134. Even with the extended warranty t...

Apr 2, 2023 Engine

We have been unable to drive the vehicle for 9 months out of 12 due to it being in the shop. The latest was a OBDC of "Improper DEF used see dealership". It was at 3 different shops to remedy the issue the final one being Lithia Chrysler/Jeep/Dodge of Missoula #134. Even with the extended warranty t...

Apr 2, 2023 Fuel/propulsion System

We have been unable to drive the vehicle for 9 months out of 12 due to it being in the shop. The latest was a OBDC of "Improper DEF used see dealership". It was at 3 different shops to remedy the issue the final one being Lithia Chrysler/Jeep/Dodge of Missoula #134. Even with the extended warranty t...

Apr 2, 2023 Engine

We have been unable to drive the vehicle for 9 months out of 12 due to it being in the shop. The latest was a OBDC of "Improper DEF used see dealership". It was at 3 different shops to remedy the issue the final one being Lithia Chrysler/Jeep/Dodge of Missoula #134. Even with the extended warranty t...

Mar 31, 2023 Fuel/propulsion System

The past 3 times putting gas in 1) after gassing, Jeep started, would not go into gear. Shut off, restarted, was fine. 2) after gassing, Jeep started however shaking, shut off, restarted, however shook until it caught and started. 3) after gassing, the 3rd time it started. The Jeep would shake,...

Mar 31, 2023 Fuel/propulsion System

The past 3 times putting gas in 1) after gassing, Jeep started, would not go into gear. Shut off, restarted, was fine. 2) after gassing, Jeep started however shaking, shut off, restarted, however shook until it caught and started. 3) after gassing, the 3rd time it started. The Jeep would shake,...

Mar 30, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

Mar 30, 2023 Power Train 16,000 mi

The contact's wife owns a 2015 Jeep Grand Cherokee. The contact stated that the transmission was slipping in and out of gear. The contact stated that the failure also occurred while driving below 35 MPH, and while driving from a complete stop from a traffic light. Additionally, the contact stated th...

Mar 30, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

Mar 30, 2023 Power Train 16,000 mi

The contact's wife owns a 2015 Jeep Grand Cherokee. The contact stated that the transmission was slipping in and out of gear. The contact stated that the failure also occurred while driving below 35 MPH, and while driving from a complete stop from a traffic light. Additionally, the contact stated th...

Mar 20, 2023 Fuel/propulsion System

The vehicle will repeatedly die when at a stop light or a stop sign. The dealer has been notified but states that the parts to replace and fix the issue have not been shipped to dealers or are not available. Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406

Mar 20, 2023 Fuel/propulsion System

The vehicle will repeatedly die when at a stop light or a stop sign. The dealer has been notified but states that the parts to replace and fix the issue have not been shipped to dealers or are not available. Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406

Mar 17, 2023 Seat Belts

The driver side seatbelt will not retract. This is a significant risk in the event of an accident. Yes, my local mechanic has confirmed that the seatbelt is not retracting.

Mar 17, 2023 Seat Belts

The driver side seatbelt will not retract. This is a significant risk in the event of an accident. Yes, my local mechanic has confirmed that the seatbelt is not retracting.

Mar 15, 2023 Power Train

Rear diff internally broken, prevents vehicle from moving forward or shifting into parking. Costing $3000 to fix. Problem has been confirmed by car mechanic shop. All reports have been attached.

Mar 15, 2023 Power Train

Rear diff internally broken, prevents vehicle from moving forward or shifting into parking. Costing $3000 to fix. Problem has been confirmed by car mechanic shop. All reports have been attached.

Mar 14, 2023 Seat Belts

Glockner of Ashland KY has determined that both front seats belts will not retrace. I understand that the warranty is extended for 15 years. I have been waiting for several months, they tell me they are on back order. My wife drives this vehicle every and this is s serious safety issue. Thank you in...

Mar 14, 2023 Seat Belts

Glockner of Ashland KY has determined that both front seats belts will not retrace. I understand that the warranty is extended for 15 years. I have been waiting for several months, they tell me they are on back order. My wife drives this vehicle every and this is s serious safety issue. Thank you in...

Mar 10, 2023 Power Train 118,400 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle erroneously shifted into neutral while driving. While the vehicle was parked with the gear shifter in the park, the vehicle inadvertently moved. The service shifter warning light was illuminated. The contact called the ...

Mar 10, 2023 Power Train 118,400 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle erroneously shifted into neutral while driving. While the vehicle was parked with the gear shifter in the park, the vehicle inadvertently moved. The service shifter warning light was illuminated. The contact called the ...

Mar 6, 2023 Visibility/wiper

Sunroof suddenly shattered on interstate 90. Nothing hit or fell on the car. Looks as if excessive pressure in the cabin exploded the glass sunroof out.

Mar 6, 2023 Visibility/wiper

Sunroof suddenly shattered on interstate 90. Nothing hit or fell on the car. Looks as if excessive pressure in the cabin exploded the glass sunroof out.

Mar 4, 2023 Air Bags

I purchased a used 2015 Jeep Grand Cherokee 5.7L V8 Hemi on 03/03/2023 at approximately 7:30pm from Rairdon Honda in Burien Washington. The car started displaying on the dashboard that the seat belts for the passengers weren’t on even though the seatbelts were indeed on, and then the sensors for t...

Mar 4, 2023 Seat Belts

I purchased a used 2015 Jeep Grand Cherokee 5.7L V8 Hemi on 03/03/2023 at approximately 7:30pm from Rairdon Honda in Burien Washington. The car started displaying on the dashboard that the seat belts for the passengers weren’t on even though the seatbelts were indeed on, and then the sensors for t...

Mar 4, 2023 Air Bags

I purchased a used 2015 Jeep Grand Cherokee 5.7L V8 Hemi on 03/03/2023 at approximately 7:30pm from Rairdon Honda in Burien Washington. The car started displaying on the dashboard that the seat belts for the passengers weren’t on even though the seatbelts were indeed on, and then the sensors for t...

Mar 4, 2023 Seat Belts

I purchased a used 2015 Jeep Grand Cherokee 5.7L V8 Hemi on 03/03/2023 at approximately 7:30pm from Rairdon Honda in Burien Washington. The car started displaying on the dashboard that the seat belts for the passengers weren’t on even though the seatbelts were indeed on, and then the sensors for t...

Mar 1, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Mar 1, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Feb 26, 2023 Service Brakes

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my ...

Feb 26, 2023 Engine

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my ...

Feb 26, 2023 Steering

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my ...

Feb 26, 2023 Service Brakes

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my ...

Feb 26, 2023 Engine

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my ...

Feb 26, 2023 Steering

While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my ...

Feb 24, 2023 Fuel/propulsion System

When are you going to make Jeep fix this fuel pump issue? It has been over 9 months and they stilll say they don't have the parts! People are going to die. HELP!

Feb 24, 2023 Fuel/propulsion System

When are you going to make Jeep fix this fuel pump issue? It has been over 9 months and they stilll say they don't have the parts! People are going to die. HELP!

Feb 19, 2023 Seats

Passenger side headrest expanded. I was sitting in a parking lot and heard a loud bang. After looking I seen the passenger headrest came apart and will not go back together. If someone was sitting in the passenger seat at the time they could have bene injured. With the how loud the bang was I though...

Feb 19, 2023 Seats

Passenger side headrest expanded. I was sitting in a parking lot and heard a loud bang. After looking I seen the passenger headrest came apart and will not go back together. If someone was sitting in the passenger seat at the time they could have bene injured. With the how loud the bang was I though...

Feb 11, 2023 Engine

-What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Issue with ticking, loss of power -How was your safety or the safety of others put at risk? Definitely it could affect me, my family and you when it stop any moment in the road, i did check de...

Feb 11, 2023 Engine

-What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Issue with ticking, loss of power -How was your safety or the safety of others put at risk? Definitely it could affect me, my family and you when it stop any moment in the road, i did check de...

Feb 10, 2023 Unknown Or Other

At low speed, electronic shifter shifts itself into neutral. Warning light comes on to put shifter back in drive. No engine light comes on, vehicle has not been inspected by anyone.

Feb 10, 2023 Power Train

trying to shift from drive to park, will only go to reverse. Must release shifter and push to park again for it to shift to park

Feb 10, 2023 Fuel System, Diesel 107,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle lost motive power and stalled, almost causing the contact to crash. During the failure, the vehicle experienced a sudden jolt and a thud. The vehicle also failed to accelerate while depressin...

Feb 10, 2023 Unknown Or Other

At low speed, electronic shifter shifts itself into neutral. Warning light comes on to put shifter back in drive. No engine light comes on, vehicle has not been inspected by anyone.

Feb 10, 2023 Power Train

trying to shift from drive to park, will only go to reverse. Must release shifter and push to park again for it to shift to park

Feb 10, 2023 Fuel System, Diesel 107,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle lost motive power and stalled, almost causing the contact to crash. During the failure, the vehicle experienced a sudden jolt and a thud. The vehicle also failed to accelerate while depressin...

Feb 7, 2023 Fuel System, Diesel 200,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) h...

Feb 7, 2023 Fuel System, Diesel 200,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) h...

Feb 4, 2023 Unknown Or Other

The driver side headrest popped out. The latch to secure it again also brown when it randomly came out. Car was sitting still and there was no impact of any sort.

Feb 4, 2023 Unknown Or Other

The driver side headrest popped out. The latch to secure it again also brown when it randomly came out. Car was sitting still and there was no impact of any sort.

Jan 30, 2023 Power Train

While driving my car, it will randomly shift into neutral. The engine will almost shut off while the battery will remain on. I get a message on the dash telling me to shift into gear but can only shift into park. After shifting into park, I have to turn my car off, and back on before I can shift int...

Jan 30, 2023 Power Train

While driving my car, it will randomly shift into neutral. The engine will almost shut off while the battery will remain on. I get a message on the dash telling me to shift into gear but can only shift into park. After shifting into park, I have to turn my car off, and back on before I can shift int...

Jan 26, 2023 Fuel/propulsion System

THERE IS A RECALL FOR FUEL PUMP DELIVERY. MYVWIFE WAS DRIVING THE VEHICLE AND IT COMPLETELY STALLED OUT WHILE DRIVING. VEHICLE WAS TOWED TO ARAPAHOE CHRYSLER AUTONATION JEEP, PARTS SUPPOSEDLY ARE ON BACK ORDER HOWEVER WE HAVE ALSO BEEN TOLD THAT THEY DON'T HAVE PARTS.

Jan 26, 2023 Engine

THERE IS A RECALL FOR FUEL PUMP DELIVERY. MYVWIFE WAS DRIVING THE VEHICLE AND IT COMPLETELY STALLED OUT WHILE DRIVING. VEHICLE WAS TOWED TO ARAPAHOE CHRYSLER AUTONATION JEEP, PARTS SUPPOSEDLY ARE ON BACK ORDER HOWEVER WE HAVE ALSO BEEN TOLD THAT THEY DON'T HAVE PARTS.

Jan 26, 2023 Fuel/propulsion System

THERE IS A RECALL FOR FUEL PUMP DELIVERY. MYVWIFE WAS DRIVING THE VEHICLE AND IT COMPLETELY STALLED OUT WHILE DRIVING. VEHICLE WAS TOWED TO ARAPAHOE CHRYSLER AUTONATION JEEP, PARTS SUPPOSEDLY ARE ON BACK ORDER HOWEVER WE HAVE ALSO BEEN TOLD THAT THEY DON'T HAVE PARTS.

Jan 26, 2023 Engine

THERE IS A RECALL FOR FUEL PUMP DELIVERY. MYVWIFE WAS DRIVING THE VEHICLE AND IT COMPLETELY STALLED OUT WHILE DRIVING. VEHICLE WAS TOWED TO ARAPAHOE CHRYSLER AUTONATION JEEP, PARTS SUPPOSEDLY ARE ON BACK ORDER HOWEVER WE HAVE ALSO BEEN TOLD THAT THEY DON'T HAVE PARTS.

Jan 18, 2023 Engine

Vehicle only has 38,000 miles and suddenly had visible oil leaking from underneath. No warning lights came on but I took to service center for inspection. The oil filter housing was found to be defective and "leaking badly". Technician informed me that because the component is plastic vs. metal i...

Jan 18, 2023 Engine

Vehicle only has 38,000 miles and suddenly had visible oil leaking from underneath. No warning lights came on but I took to service center for inspection. The oil filter housing was found to be defective and "leaking badly". Technician informed me that because the component is plastic vs. metal i...

Jan 17, 2023 Engine

The oil filter housing in the Jeep Gladiator, Wrangler, and Grand Cherokee is known to have serious problems and safety concerns. The Pentastar oil filter housing used in these vehicles can crack and warp due to heat exposure and this can lead to serious oil leaks. Despite knowing about this issue, ...

Jan 17, 2023 Engine

The oil filter housing in the Jeep Gladiator, Wrangler, and Grand Cherokee is known to have serious problems and safety concerns. The Pentastar oil filter housing used in these vehicles can crack and warp due to heat exposure and this can lead to serious oil leaks. Despite knowing about this issue, ...

Jan 16, 2023 Air Bags

With no warning or reason the active headrest deployed while I was at a stop light having been stopped for a few minutes and smacked my passenger in the back of the head.

Jan 16, 2023 Seats

With no warning or reason the active headrest deployed while I was at a stop light having been stopped for a few minutes and smacked my passenger in the back of the head.

Jan 16, 2023 Service Brakes

At a speed of 30mph, was slowing down coming up to a red light, as the brakes were being pressed the motor began to rev up and try to accelerate despite me fully pressing the brakes. I had to put the vehicle in neutral and shut it down. I merely missed hitting another vehicle. I called the dealer wh...

Jan 16, 2023 Engine

At a speed of 30mph, was slowing down coming up to a red light, as the brakes were being pressed the motor began to rev up and try to accelerate despite me fully pressing the brakes. I had to put the vehicle in neutral and shut it down. I merely missed hitting another vehicle. I called the dealer wh...

Jan 16, 2023 Air Bags

With no warning or reason the active headrest deployed while I was at a stop light having been stopped for a few minutes and smacked my passenger in the back of the head.

Jan 16, 2023 Seats

With no warning or reason the active headrest deployed while I was at a stop light having been stopped for a few minutes and smacked my passenger in the back of the head.

Jan 16, 2023 Service Brakes

At a speed of 30mph, was slowing down coming up to a red light, as the brakes were being pressed the motor began to rev up and try to accelerate despite me fully pressing the brakes. I had to put the vehicle in neutral and shut it down. I merely missed hitting another vehicle. I called the dealer wh...

Jan 16, 2023 Engine

At a speed of 30mph, was slowing down coming up to a red light, as the brakes were being pressed the motor began to rev up and try to accelerate despite me fully pressing the brakes. I had to put the vehicle in neutral and shut it down. I merely missed hitting another vehicle. I called the dealer wh...

Jan 15, 2023 Engine

Noticed a wet substance under the hood and a smell of oil/antifreeze (couldn’t determine either or) coming from vents prior to purchase. I was told it would be looked at and taken care of. After purchase I noticed a heavy leak under the vehicle and when i touched it, I again smelled the same oil...

Jan 15, 2023 Engine

Noticed a wet substance under the hood and a smell of oil/antifreeze (couldn’t determine either or) coming from vents prior to purchase. I was told it would be looked at and taken care of. After purchase I noticed a heavy leak under the vehicle and when i touched it, I again smelled the same oil...

Jan 13, 2023 Engine 120,000 mi

The contact's son owns a 2015 Jeep Grand Cherokee. The vehicle owner took the vehicle to the local dealer for maintenance and was informed that the oil filter housing had an oil leak and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failu...

Jan 13, 2023 Engine 120,000 mi

The contact's son owns a 2015 Jeep Grand Cherokee. The vehicle owner took the vehicle to the local dealer for maintenance and was informed that the oil filter housing had an oil leak and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failu...

Jan 12, 2023 Seats

While driving the vehicle at low speed and without any warning or outside influence the headrest exploded and hit me in the back of the head. I was able to retain control of the vehicle because of the slow speed and situation. I have since learned that this has happened to many other vehicles of m...

Jan 12, 2023 Seats

While driving the vehicle at low speed and without any warning or outside influence the headrest exploded and hit me in the back of the head. I was able to retain control of the vehicle because of the slow speed and situation. I have since learned that this has happened to many other vehicles of m...

Jan 9, 2023 Seats

Headrest airbag deployment spontaneously. This is a known issue that has caused numerous accidents. Here is a link with multiple people experiencing the issue. People are directed to contact Jeep Cares but this is a safety issue that needs to be recalled. https://www.jeepgarage.org/threads/headrest...

Jan 9, 2023 Air Bags

Headrest airbag deployment spontaneously. This is a known issue that has caused numerous accidents. Here is a link with multiple people experiencing the issue. People are directed to contact Jeep Cares but this is a safety issue that needs to be recalled. https://www.jeepgarage.org/threads/headrest...

Jan 9, 2023 Latches/locks/linkages 85,000 mi

The contact owns a 2015 Jeep Cherokee. The contact stated that the liftgate initially failed to close completely after use. The contact manually pushed the liftgate into the latch to ensure the liftgate was closed. Recently, the contact stated that the liftgate inadvertently slammed closed while ope...

Jan 9, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

Jan 9, 2023 Seats

Headrest airbag deployment spontaneously. This is a known issue that has caused numerous accidents. Here is a link with multiple people experiencing the issue. People are directed to contact Jeep Cares but this is a safety issue that needs to be recalled. https://www.jeepgarage.org/threads/headrest...

Jan 9, 2023 Air Bags

Headrest airbag deployment spontaneously. This is a known issue that has caused numerous accidents. Here is a link with multiple people experiencing the issue. People are directed to contact Jeep Cares but this is a safety issue that needs to be recalled. https://www.jeepgarage.org/threads/headrest...

Jan 9, 2023 Latches/locks/linkages 85,000 mi

The contact owns a 2015 Jeep Cherokee. The contact stated that the liftgate initially failed to close completely after use. The contact manually pushed the liftgate into the latch to ensure the liftgate was closed. Recently, the contact stated that the liftgate inadvertently slammed closed while ope...

Jan 9, 2023 Fuel System, Diesel

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable...

Jan 3, 2023 Engine

While driving down the road my car will shift into Neutral while going at at full speed driving down the freeway, and loses all power. I have to pull over on the side of the road turn the car off and restart. This has happened 6 times and is very dangerous. There are multiple dates that this has hap...

Jan 3, 2023 Engine

While driving down the road my car will shift into Neutral while going at at full speed driving down the freeway, and loses all power. I have to pull over on the side of the road turn the car off and restart. This has happened 6 times and is very dangerous. There are multiple dates that this has hap...

Dec 20, 2022 Electrical System Fire

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond spee...

Dec 20, 2022 Vehicle Speed Control Fire

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond spee...

Dec 20, 2022 Fuel/propulsion System Fire

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond spee...

Dec 20, 2022 Electrical System Fire

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond spee...

Dec 20, 2022 Vehicle Speed Control Fire

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond spee...

Dec 20, 2022 Fuel/propulsion System Fire

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond spee...

Dec 17, 2022 Air Bags

The front passenger headrest deployed unexpectedly while driving hitting me. The car was not involved in an accident to cause it to deploy. I have not taken it to a dealership to diagnose - it is pretty obvious though (you don’t really need a qualified technician to tell you your headrest deployed...

Dec 17, 2022 Air Bags

The front passenger headrest deployed unexpectedly while driving hitting me. The car was not involved in an accident to cause it to deploy. I have not taken it to a dealership to diagnose - it is pretty obvious though (you don’t really need a qualified technician to tell you your headrest deployed...

Dec 9, 2022 Seats

Driver headrest popped open

Dec 9, 2022 Seats

Driver headrest popped open

Dec 3, 2022 Engine

car engine has a sound of tapping. I research on YouTube ,it is rocker arms ticking when rocker arms broken. many complains about this problem of jeep v6 3.6 engines. it can cause engine brake down.

Dec 3, 2022 Engine

car engine has a sound of tapping. I research on YouTube ,it is rocker arms ticking when rocker arms broken. many complains about this problem of jeep v6 3.6 engines. it can cause engine brake down.

Dec 2, 2022 Engine

Plastic Oil Cooler leaking. This is a $800 repair, and seems to be a very common problem among Jeep Grand Cherokees.

Dec 2, 2022 Engine

Plastic Oil Cooler leaking. This is a $800 repair, and seems to be a very common problem among Jeep Grand Cherokees.

Nov 29, 2022 Power Train 55,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the driveshaft needed ...

Nov 29, 2022 Power Train 55,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the driveshaft needed ...

Nov 23, 2022 Engine

Oil leak from oil filter cooler housing it has been recalled on 2014 jeeps but not the 2015 and it is the same issue

Nov 23, 2022 Engine

Oil leak from oil filter cooler housing it has been recalled on 2014 jeeps but not the 2015 and it is the same issue

Nov 8, 2022 Seats

The active headrest released on the driverseat while operating the vehicle under normal conditions. The headrest hit the driver's head with significant force. The headrest will not reset.

Nov 8, 2022 Seats

The active headrest released on the driverseat while operating the vehicle under normal conditions. The headrest hit the driver's head with significant force. The headrest will not reset.

Nov 1, 2022 Air Bags

Drivers left front headrest airbag deployed for no reason. No accident or owner abuse caused this headrest air bag to deploy. Did research and found many other Jeep owners are having the same problem. I am a Florida resident and found that a lawsuit has been filed about these safety incidents. Wa...

Nov 1, 2022 Air Bags

Drivers left front headrest airbag deployed for no reason. No accident or owner abuse caused this headrest air bag to deploy. Did research and found many other Jeep owners are having the same problem. I am a Florida resident and found that a lawsuit has been filed about these safety incidents. Wa...

Oct 31, 2022 Air Bags

2015 jeep grand Cherokee, the passenger side headrest deployed while driving, I understand that others have had this problem and there’s a recall for either passenger side or driver side but my jeep does not come up on the recalls. Please advise I would hate to have the driver side headrest deploy...

Oct 31, 2022 Unknown Or Other

2015 jeep grand Cherokee, the passenger side headrest deployed while driving, I understand that others have had this problem and there’s a recall for either passenger side or driver side but my jeep does not come up on the recalls. Please advise I would hate to have the driver side headrest deploy...

Oct 31, 2022 Air Bags

2015 jeep grand Cherokee, the passenger side headrest deployed while driving, I understand that others have had this problem and there’s a recall for either passenger side or driver side but my jeep does not come up on the recalls. Please advise I would hate to have the driver side headrest deploy...

Oct 31, 2022 Unknown Or Other

2015 jeep grand Cherokee, the passenger side headrest deployed while driving, I understand that others have had this problem and there’s a recall for either passenger side or driver side but my jeep does not come up on the recalls. Please advise I would hate to have the driver side headrest deploy...

Oct 22, 2022 Engine

The oil cooler fails resulting in the entire cooling system being filled with the oil from the engine and possibly contaminating the engine oil with coolant. Even after the oil cooler is replaced the entire cooling system must be thoroughly flushed and have multiple parts replaced. It is a safety ha...

Oct 22, 2022 Engine

The oil cooler fails resulting in the entire cooling system being filled with the oil from the engine and possibly contaminating the engine oil with coolant. Even after the oil cooler is replaced the entire cooling system must be thoroughly flushed and have multiple parts replaced. It is a safety ha...

Oct 18, 2022 Engine 98,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while the vehicle was in park (P), she started the vehicle and the vehicle independently accelerated. The contact stated no warning light was illuminated. The contact attempted to turn the vehicle off, and the vehicle would not shift in...

Oct 18, 2022 Engine 98,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while the vehicle was in park (P), she started the vehicle and the vehicle independently accelerated. The contact stated no warning light was illuminated. The contact attempted to turn the vehicle off, and the vehicle would not shift in...

Oct 10, 2022 Structure

Both driver side and passenger side doors are clicking when they open and close, seems like a hinge has been damaged. When opening the doors they will close on their own quickly unless opened all the way.

Oct 10, 2022 Structure

Both driver side and passenger side doors are clicking when they open and close, seems like a hinge has been damaged. When opening the doors they will close on their own quickly unless opened all the way.

Oct 3, 2022 Unknown Or Other

Oil pump assembly. The problem was confirmed by a independent service center. As I was driving down the highway at 40/45 mph, I heard a knocking sound under the hood. I pulled into a shoping center got out to go into a store came back out turned on the jeep and the engine light came on. Drive home c...

Oct 3, 2022 Air Bags

The dashboard is got some wrinkles which makes me think the dashboard is weak now, so when the airbag comer out the dashboard may come out

Oct 3, 2022 Unknown Or Other

Oil pump assembly. The problem was confirmed by a independent service center. As I was driving down the highway at 40/45 mph, I heard a knocking sound under the hood. I pulled into a shoping center got out to go into a store came back out turned on the jeep and the engine light came on. Drive home c...

Oct 3, 2022 Air Bags

The dashboard is got some wrinkles which makes me think the dashboard is weak now, so when the airbag comer out the dashboard may come out

Sep 28, 2022 Seats

Driver headrest deployed with no reason while driving 45mph in a busy avenue during rush hour (5pm). It hit driver in the back of the head causing confusion and dizziness. Found a small plastic piece broken inside mechanism. Headrest still installed, haven't taken it to dealer for repair because onl...

Sep 28, 2022 Seats

Driver headrest deployed with no reason while driving 45mph in a busy avenue during rush hour (5pm). It hit driver in the back of the head causing confusion and dizziness. Found a small plastic piece broken inside mechanism. Headrest still installed, haven't taken it to dealer for repair because onl...

Sep 27, 2022 Engine And Engine Cooling 92,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while the vehicle was parked, she noticed fluid leaking from the vehicle onto the ground. The vehicle was taken to the dealer where it was diagnosed that the radiator was leaking and needed to be replaced. The dealer replaced the radiat...

Sep 27, 2022 Engine And Engine Cooling 92,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while the vehicle was parked, she noticed fluid leaking from the vehicle onto the ground. The vehicle was taken to the dealer where it was diagnosed that the radiator was leaking and needed to be replaced. The dealer replaced the radiat...

Sep 26, 2022 Engine And Engine Cooling Crash 116,000 mi

The contact's son owns a 2015 Jeep Grand Cherokee. The contact stated while her son was driving 60-65 MPH, the vehicle started shuddering. The ABS, traction control, and check engine warning lights were illuminated. The vehicle decelerated to 30 MPH and stalled while driving on an uphill ramp. The v...

Sep 26, 2022 Engine Crash 116,000 mi

The contact's son owns a 2015 Jeep Grand Cherokee. The contact stated while her son was driving 60-65 MPH, the vehicle started shuddering. The ABS, traction control, and check engine warning lights were illuminated. The vehicle decelerated to 30 MPH and stalled while driving on an uphill ramp. The v...

Sep 26, 2022 Engine And Engine Cooling Crash 116,000 mi

The contact's son owns a 2015 Jeep Grand Cherokee. The contact stated while her son was driving 60-65 MPH, the vehicle started shuddering. The ABS, traction control, and check engine warning lights were illuminated. The vehicle decelerated to 30 MPH and stalled while driving on an uphill ramp. The v...

Sep 26, 2022 Engine Crash 116,000 mi

The contact's son owns a 2015 Jeep Grand Cherokee. The contact stated while her son was driving 60-65 MPH, the vehicle started shuddering. The ABS, traction control, and check engine warning lights were illuminated. The vehicle decelerated to 30 MPH and stalled while driving on an uphill ramp. The v...

Sep 23, 2022 Power Train 177,060 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 45 MPH and making a right turn, the vehicle inadvertently turned in the opposite direction and the contact lost control of the steering wheel. The traction control warning light was illuminated. The contact depressed the b...

Sep 23, 2022 Power Train 177,060 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 45 MPH and making a right turn, the vehicle inadvertently turned in the opposite direction and the contact lost control of the steering wheel. The traction control warning light was illuminated. The contact depressed the b...

Sep 22, 2022 Electrical System

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

Sep 22, 2022 Power Train

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

Sep 22, 2022 Unknown Or Other

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

Sep 22, 2022 Exterior Lighting

While driving ALL headlights suddenly went out. This has happened a few times now while waiting for our service appointment. It has occurred in both high and low beam configurations. The lights have failed when the dash switch is in the Auto OR in the On positions. The vehicle is definitely avail...

Sep 22, 2022 Electrical System

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

Sep 22, 2022 Power Train

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

Sep 22, 2022 Unknown Or Other

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

Sep 22, 2022 Exterior Lighting

While driving ALL headlights suddenly went out. This has happened a few times now while waiting for our service appointment. It has occurred in both high and low beam configurations. The lights have failed when the dash switch is in the Auto OR in the On positions. The vehicle is definitely avail...

Sep 16, 2022 Seats

The passenger seat headrest violently exploded open while I was driving. If this were to have happened while someone was in the car, or on my driver's side headrest, someone could have easily been injured. It sounded as if an airbag opened in the car. I have not gotten it inspected yet but have rea...

Sep 16, 2022 Seats

The passenger seat headrest violently exploded open while I was driving. If this were to have happened while someone was in the car, or on my driver's side headrest, someone could have easily been injured. It sounded as if an airbag opened in the car. I have not gotten it inspected yet but have rea...

Sep 10, 2022 Seats

While the vehicle was in operation traveling straight ahead on roadway the vehicles drivers headrest “popped” causing operators head to jerk forward while vehicle was in motion. Driver was able to maintain control of vehicle but was startled by the sudden explosion and impact on head. This could...

Sep 10, 2022 Seats

While the vehicle was in operation traveling straight ahead on roadway the vehicles drivers headrest “popped” causing operators head to jerk forward while vehicle was in motion. Driver was able to maintain control of vehicle but was startled by the sudden explosion and impact on head. This could...

Sep 1, 2022 Visibility/wiper

The plastic latch mechanism holding the eyeglass case (built into the overhead center console) shut broke. This prevents the holder from staying shut. The unlatched case blocks the rear view mirror thus preventing the operator from seeing rearward. Is this considered a visibility hazard? [XXX] IN...

Sep 1, 2022 Visibility/wiper

The plastic latch mechanism holding the eyeglass case (built into the overhead center console) shut broke. This prevents the holder from staying shut. The unlatched case blocks the rear view mirror thus preventing the operator from seeing rearward. Is this considered a visibility hazard? [XXX] IN...

Aug 27, 2022 Power Train

There is loud ticking/tapping noise coming from the engine when in motion or when the engine idles. This vehicle was not inspected by the dealer (out of warranty) or the police but was inspected by my mechanic and is available for inspection anytime, upon request. At time, the noise become extreme...

Aug 27, 2022 Engine

There is loud ticking/tapping noise coming from the engine when in motion or when the engine idles. This vehicle was not inspected by the dealer (out of warranty) or the police but was inspected by my mechanic and is available for inspection anytime, upon request. At time, the noise become extreme...

Aug 27, 2022 Power Train

There is loud ticking/tapping noise coming from the engine when in motion or when the engine idles. This vehicle was not inspected by the dealer (out of warranty) or the police but was inspected by my mechanic and is available for inspection anytime, upon request. At time, the noise become extreme...

Aug 27, 2022 Engine

There is loud ticking/tapping noise coming from the engine when in motion or when the engine idles. This vehicle was not inspected by the dealer (out of warranty) or the police but was inspected by my mechanic and is available for inspection anytime, upon request. At time, the noise become extreme...

Aug 26, 2022 Air Bags

There are two issues. One is that the air bag light is on and never goes away and could mean faulty air bags, two the car is making a clicking noise and jerking when accelerating and the 4 wheel drive service light has come on. It could be the transfer case or differential. The car only has 60,000 ...

Aug 26, 2022 Power Train

There are two issues. One is that the air bag light is on and never goes away and could mean faulty air bags, two the car is making a clicking noise and jerking when accelerating and the 4 wheel drive service light has come on. It could be the transfer case or differential. The car only has 60,000 ...

Aug 26, 2022 Air Bags

There are two issues. One is that the air bag light is on and never goes away and could mean faulty air bags, two the car is making a clicking noise and jerking when accelerating and the 4 wheel drive service light has come on. It could be the transfer case or differential. The car only has 60,000 ...

Aug 26, 2022 Power Train

There are two issues. One is that the air bag light is on and never goes away and could mean faulty air bags, two the car is making a clicking noise and jerking when accelerating and the 4 wheel drive service light has come on. It could be the transfer case or differential. The car only has 60,000 ...

Aug 24, 2022 Air Bags 87,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated upon raising the front driver's side headrest, it deployed inadvertently. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver's side headrest needed to be replaced. Th...

Aug 24, 2022 Seats 87,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated upon raising the front driver's side headrest, it deployed inadvertently. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver's side headrest needed to be replaced. Th...

Aug 24, 2022 Air Bags 87,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated upon raising the front driver's side headrest, it deployed inadvertently. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver's side headrest needed to be replaced. Th...

Aug 24, 2022 Seats 87,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated upon raising the front driver's side headrest, it deployed inadvertently. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver's side headrest needed to be replaced. Th...

Aug 22, 2022 Power Train

The contact's mother owns a 2015 Jeep Grand Cherokee. The contact stated that his mother had previously informed him that the vehicle would independently shift into different gears without warning. The contact was also informed by his mother that the service shifter warning message had appeared on t...

Aug 22, 2022 Fuel System, Diesel

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO HIGH PRESSURE FUEL PUMP SAFETY RECALL. THE CONSUMER STATED THE SAFETY RECALL HAD NO REMEDY AND WAS UNSAFE TO DRIVE. THE CONSUMER PURCHASED A NEW VEHICLE, 2022 COMPASS. THE CONSUMER TOOK A LOSS DUE TO THE RECALL OF THE FUEL PUMP ON THE JEEP AND...

Aug 22, 2022 Power Train

The contact's mother owns a 2015 Jeep Grand Cherokee. The contact stated that his mother had previously informed him that the vehicle would independently shift into different gears without warning. The contact was also informed by his mother that the service shifter warning message had appeared on t...

Aug 22, 2022 Fuel System, Diesel

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO HIGH PRESSURE FUEL PUMP SAFETY RECALL. THE CONSUMER STATED THE SAFETY RECALL HAD NO REMEDY AND WAS UNSAFE TO DRIVE. THE CONSUMER PURCHASED A NEW VEHICLE, 2022 COMPASS. THE CONSUMER TOOK A LOSS DUE TO THE RECALL OF THE FUEL PUMP ON THE JEEP AND...

Aug 15, 2022 Seats 86,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after he had pulled off the road and was rested in a parking lot, the driver-side headrest deployed without warning. The contact called the dealer and made an appointment to have the vehicle serviced. The manufacturer had yet to be...

Aug 15, 2022 Seats

The Active Headrest on this 2015 Jeep deployed at random. There was no accident or other event to cause this deployment. The deployment launched the headrest forward making the headrest strike the drivers head. Upon visual observation of the headrest, there appears to be a failure of the structur...

Aug 15, 2022 Seats 86,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after he had pulled off the road and was rested in a parking lot, the driver-side headrest deployed without warning. The contact called the dealer and made an appointment to have the vehicle serviced. The manufacturer had yet to be...

Aug 15, 2022 Seats

The Active Headrest on this 2015 Jeep deployed at random. There was no accident or other event to cause this deployment. The deployment launched the headrest forward making the headrest strike the drivers head. Upon visual observation of the headrest, there appears to be a failure of the structur...

Aug 12, 2022 Seats

The passenger side active headrest restraint spontaneously engaged and will not reset. I was a passenger when it happened and it struck me in the back of the head. I’ve noticed many others with my year, make and model of vehicle have had similar issues, but Jeep is not wanting to accept there is a...

Aug 12, 2022 Air Bags

The passenger side active headrest restraint spontaneously engaged and will not reset. I was a passenger when it happened and it struck me in the back of the head. I’ve noticed many others with my year, make and model of vehicle have had similar issues, but Jeep is not wanting to accept there is a...

Aug 12, 2022 Seats

2015 Jeep Grand Cherokee Summit passenger-side headrest unexpectedly deployed yesterday, August 11, 2022, without warning and with explosive force while driving without any vehicle accident occurring or any impact to the body of the car. No human injury occurred, though the intense force of the exp...

Aug 12, 2022 Seats

The passenger side active headrest restraint spontaneously engaged and will not reset. I was a passenger when it happened and it struck me in the back of the head. I’ve noticed many others with my year, make and model of vehicle have had similar issues, but Jeep is not wanting to accept there is a...

Aug 12, 2022 Air Bags

The passenger side active headrest restraint spontaneously engaged and will not reset. I was a passenger when it happened and it struck me in the back of the head. I’ve noticed many others with my year, make and model of vehicle have had similar issues, but Jeep is not wanting to accept there is a...

Aug 12, 2022 Seats

2015 Jeep Grand Cherokee Summit passenger-side headrest unexpectedly deployed yesterday, August 11, 2022, without warning and with explosive force while driving without any vehicle accident occurring or any impact to the body of the car. No human injury occurred, though the intense force of the exp...

Aug 3, 2022 Seats

While backing down my driveway, the headrest popped forward suddenly. There were no indicator lights or warnings before it happened. I consulted a mechanic regarding a repair/replacement. A new headrest ($1000) is required because the plastic pieces inside are broken. I am concerned about the pas...

Aug 3, 2022 Seats

While backing down my driveway, the headrest popped forward suddenly. There were no indicator lights or warnings before it happened. I consulted a mechanic regarding a repair/replacement. A new headrest ($1000) is required because the plastic pieces inside are broken. I am concerned about the pas...

Aug 2, 2022 Unknown Or Other

All the door hinges need replaced. Very difficult to open and close the doors. I called Jeeps headquarters and they gave me no info on this matter. The replaced hinges are$100 apiece. I believe this a safety concern, not bring able to open the doors easily.

Aug 2, 2022 Engine

The vehicle has an oil leak problem which may be caused by the defect of cylinder head gasket, and some of other engine gaskets. The oil seal is problematic for this model.

Aug 2, 2022 Unknown Or Other

All the door hinges need replaced. Very difficult to open and close the doors. I called Jeeps headquarters and they gave me no info on this matter. The replaced hinges are$100 apiece. I believe this a safety concern, not bring able to open the doors easily.

Aug 2, 2022 Engine

The vehicle has an oil leak problem which may be caused by the defect of cylinder head gasket, and some of other engine gaskets. The oil seal is problematic for this model.

Jul 28, 2022 Seat Belts 125,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the driver's side seat belt was fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the seat belt needed to be replaced. The vehicle was not repaired. The manufactur...

Jul 28, 2022 Seat Belts 125,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the driver's side seat belt was fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the seat belt needed to be replaced. The vehicle was not repaired. The manufactur...

Jul 27, 2022 Unknown Or Other

Driver's side headrest deployment without a collision while driving on a highway going 65 miles per hour. Could have caused an accident at high speeds. Instant head, dazed, and neck pain. No warning lights or noises.

Jul 27, 2022 Unknown Or Other

Driver's side headrest deployment without a collision while driving on a highway going 65 miles per hour. Could have caused an accident at high speeds. Instant head, dazed, and neck pain. No warning lights or noises.

Jul 20, 2022 Power Train

Car keeps saying service shifter. Safety at risk car cuts off and on when I’m driving now the car won’t start completely. A lot off Jeep Grand Cherokee are having this problem. Components not inspected. Service shifter light just came on yesterday. Car won’t start today

Jul 20, 2022 Power Train

Car keeps saying service shifter. Safety at risk car cuts off and on when I’m driving now the car won’t start completely. A lot off Jeep Grand Cherokee are having this problem. Components not inspected. Service shifter light just came on yesterday. Car won’t start today

Jul 16, 2022 Seats

Passenger headrest malfunctioned. Headrest popped open one day. Was not being adjusted just opened. Went to see about placing it back together and the clips were broken. Vehicle was in park at the time.

Jul 16, 2022 Seats

Passenger headrest malfunctioned. Headrest popped open one day. Was not being adjusted just opened. Went to see about placing it back together and the clips were broken. Vehicle was in park at the time.

Jul 8, 2022 Seat Belts

Seatbelt not retracting

Jul 8, 2022 Power Train 86,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 15 MPH and slowing for a traffic light, the vehicle inadvertently shifted into neutral(N). The contact attempted to shift to drive(D) however, the vehicle failed to respond. The contact stopped the vehicle an...

Jul 8, 2022 Seat Belts

Seatbelt not retracting

Jul 8, 2022 Power Train 86,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 15 MPH and slowing for a traffic light, the vehicle inadvertently shifted into neutral(N). The contact attempted to shift to drive(D) however, the vehicle failed to respond. The contact stopped the vehicle an...

Jul 2, 2022 Seat Belts

Driver side seat belt does not retract and is not secure. When I called the dealership The service person said there is no open recalls it’s my responsibility to have it fixed. There are several 2015 jeep grand Cherokee‘s on here with the same problem. Jeep need to take responsibility and fix it...

Jul 2, 2022 Seat Belts

Driver side seat belt does not retract and is not secure. When I called the dealership The service person said there is no open recalls it’s my responsibility to have it fixed. There are several 2015 jeep grand Cherokee‘s on here with the same problem. Jeep need to take responsibility and fix it...

Jul 1, 2022 Seats

The passenger headrest popped open unexpectedly when the car was parked in my driveway.

Jul 1, 2022 Seats

The passenger headrest popped open unexpectedly when the car was parked in my driveway.

Jun 22, 2022 Air Bags

I took the vehicle to the dealership because the driver’s side air bag at the knee seemed to be expanding and pushing the panel out. Naturally, I was concerned about safety in the event of an accident, so we want that bag to operate properly, but also I was concerned about the air bag continuing t...

Jun 22, 2022 Air Bags

I took the vehicle to the dealership because the driver’s side air bag at the knee seemed to be expanding and pushing the panel out. Naturally, I was concerned about safety in the event of an accident, so we want that bag to operate properly, but also I was concerned about the air bag continuing t...

Jun 20, 2022 Power Train

when the acceleration is pressed harder than easing into it the shift progression fails. It will stick, in say 2nd gear, and rev up the motor but will not shift until the accelerator is released. it will then stick in 3rd and 4th if you get back on the accelerator too hard. in addition, the cruise w...

Jun 20, 2022 Power Train

when the acceleration is pressed harder than easing into it the shift progression fails. It will stick, in say 2nd gear, and rev up the motor but will not shift until the accelerator is released. it will then stick in 3rd and 4th if you get back on the accelerator too hard. in addition, the cruise w...

Jun 16, 2022 Seats

Drivers side Active head restraint, spontaneously deployed. Headrest hit driver in the head while driving. Which could have caused an accident had driver had their head against headrest or been traveling at a faster speed. No warning lights or tones before deployment. Vehicle has not been inspec...

Jun 16, 2022 Seats

Drivers side Active head restraint, spontaneously deployed. Headrest hit driver in the head while driving. Which could have caused an accident had driver had their head against headrest or been traveling at a faster speed. No warning lights or tones before deployment. Vehicle has not been inspec...

Jun 15, 2022 Seats

Passenger side headrest clips spontaneously broke roughly after 2-3 years of ownership, they did not break during a wreck or collision and the driver side seat is fine. I believe the headrest is supposed to detach like this during an accident but again there was nothing to prompt this happening it j...

Jun 15, 2022 Seats

Passenger side headrest clips spontaneously broke roughly after 2-3 years of ownership, they did not break during a wreck or collision and the driver side seat is fine. I believe the headrest is supposed to detach like this during an accident but again there was nothing to prompt this happening it j...

Jun 8, 2022 Unknown Or Other Crash

The vehicle shifter design on this vehicle enables the shifting of the vehicle into an undesired gear without driver knowledge. I have shifted into reverse countless times when trying to shift to park or neutral when trying to shift to drive. I was attempting to hookup a trailer at a slight inclin...

Jun 8, 2022 Unknown Or Other Crash

The vehicle shifter design on this vehicle enables the shifting of the vehicle into an undesired gear without driver knowledge. I have shifted into reverse countless times when trying to shift to park or neutral when trying to shift to drive. I was attempting to hookup a trailer at a slight inclin...

Jun 1, 2022 Seats 116,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving, the driver's side headrest was deployed with no warning. The contact stated that he was hit in the back of the head and required medical attention. The contact stated that the dealer was called and was awaiting a dia...

Jun 1, 2022 Seats 116,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving, the driver's side headrest was deployed with no warning. The contact stated that he was hit in the back of the head and required medical attention. The contact stated that the dealer was called and was awaiting a dia...

May 26, 2022 Electrical System

My 2015 Grand Cherokee has a Service Shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned. I took the car back again and was t...

May 26, 2022 Power Train

My 2015 Grand Cherokee has a Service Shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned. I took the car back again and was t...

May 26, 2022 Electrical System

My 2015 Grand Cherokee has a Service Shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned. I took the car back again and was t...

May 26, 2022 Power Train

My 2015 Grand Cherokee has a Service Shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned. I took the car back again and was t...

May 25, 2022 Seats

I was driving my jeep and all of a sudden the headrest deployed almost making me cause a crash i think this is a safety issue

May 25, 2022 Seats

I was driving my jeep and all of a sudden the headrest deployed almost making me cause a crash i think this is a safety issue

May 22, 2022 Seats

I was actively driving my 2015 Jeep Grand Cherokee with my 3 year old son in his car seat in the rear passenger seat when I was violently struck in the back of the head causing me to momentarily black out. I came to confused and assuming i was rear ended by another vehicle, i immediately pulled my v...

May 22, 2022 Seats

I was actively driving my 2015 Jeep Grand Cherokee with my 3 year old son in his car seat in the rear passenger seat when I was violently struck in the back of the head causing me to momentarily black out. I came to confused and assuming i was rear ended by another vehicle, i immediately pulled my v...

May 20, 2022 Seats 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the front driver's seat headrest deployed and struck the back of her head. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mecha...

May 20, 2022 Seats 100,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the front driver's seat headrest deployed and struck the back of her head. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mecha...

May 19, 2022 Seats

While driving down the road the passenger side ahr (active headrest restraint) unexpectedly deployed striking the passenger in the back of the head resulting in a migraine. Once stopped I inspected the headrest and saw that two plastic pieces that held the metal rod in place had broken even though w...

May 19, 2022 Seats

While driving down the road the passenger side ahr (active headrest restraint) unexpectedly deployed striking the passenger in the back of the head resulting in a migraine. Once stopped I inspected the headrest and saw that two plastic pieces that held the metal rod in place had broken even though w...

May 16, 2022 Seat Belts

Both my driver and passenger seat belts are not retracting as they should. Seat belts are really loose and puts my life at risk every time I drive my vehicle. I did take my jeep to my local auto shop and they quoted me over $1400 to get both seat belt retractors and assembly replaced. In my opinion,...

May 16, 2022 Seat Belts

Both my driver and passenger seat belts are not retracting as they should. Seat belts are really loose and puts my life at risk every time I drive my vehicle. I did take my jeep to my local auto shop and they quoted me over $1400 to get both seat belt retractors and assembly replaced. In my opinion,...

May 7, 2022 Seats

Front passenger seat, active head restraint deployed with no cause. Driving slowly down a residential street when it deployed. Cannot reset it as it appears to have been caused by a faulty clip

May 7, 2022 Seats

Front passenger seat, active head restraint deployed with no cause. Driving slowly down a residential street when it deployed. Cannot reset it as it appears to have been caused by a faulty clip

Apr 19, 2022 Seats

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the f...

Apr 19, 2022 Electrical System

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the f...

Apr 19, 2022 Steering

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the f...

Apr 19, 2022 Seats

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the f...

Apr 19, 2022 Electrical System

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the f...

Apr 19, 2022 Steering

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the f...

Apr 16, 2022 Engine

Hello I’ve seen some oil leakage all over engine of car. Mechanic stated the oil filter housing has to be replaced but not covered under jeep warranty. car is driving ok for now .I’m at 79,000 miles. I’m concerned that this may become a bigger issue especially fire hazard when driving car.I’...

Apr 16, 2022 Unknown Or Other

Hello I’ve seen some oil leakage all over engine of car. Mechanic stated the oil filter housing has to be replaced but not covered under jeep warranty. car is driving ok for now .I’m at 79,000 miles. I’m concerned that this may become a bigger issue especially fire hazard when driving car.I’...

Apr 16, 2022 Air Bags Crash

I lost control of my 2015 jeep grand cherokee Laredo and crashed head on into a utility pole. The airbags did not deploy and my seat belt did not lock up on. I was traveling about 40mph at the time. The lack of restraint from the seat belt and no airbag sent me smashing into the steering wheel. No w...

Apr 16, 2022 Seat Belts Crash

I lost control of my 2015 jeep grand cherokee Laredo and crashed head on into a utility pole. The airbags did not deploy and my seat belt did not lock up on. I was traveling about 40mph at the time. The lack of restraint from the seat belt and no airbag sent me smashing into the steering wheel. No w...

Apr 16, 2022 Engine

Hello I’ve seen some oil leakage all over engine of car. Mechanic stated the oil filter housing has to be replaced but not covered under jeep warranty. car is driving ok for now .I’m at 79,000 miles. I’m concerned that this may become a bigger issue especially fire hazard when driving car.I’...

Apr 16, 2022 Unknown Or Other

Hello I’ve seen some oil leakage all over engine of car. Mechanic stated the oil filter housing has to be replaced but not covered under jeep warranty. car is driving ok for now .I’m at 79,000 miles. I’m concerned that this may become a bigger issue especially fire hazard when driving car.I’...

Apr 16, 2022 Air Bags Crash

I lost control of my 2015 jeep grand cherokee Laredo and crashed head on into a utility pole. The airbags did not deploy and my seat belt did not lock up on. I was traveling about 40mph at the time. The lack of restraint from the seat belt and no airbag sent me smashing into the steering wheel. No w...

Apr 16, 2022 Seat Belts Crash

I lost control of my 2015 jeep grand cherokee Laredo and crashed head on into a utility pole. The airbags did not deploy and my seat belt did not lock up on. I was traveling about 40mph at the time. The lack of restraint from the seat belt and no airbag sent me smashing into the steering wheel. No w...

Apr 6, 2022 Seats

Front passenger active head restraint deployed while parked with no collision. It was very loud, and the car shook violently. I thought something enormous been dropped on the roof of the car, but there was no impact of any kind. Had I been driving, this very definitely could have caused an accide...

Apr 6, 2022 Seats

Front passenger active head restraint deployed while parked with no collision. It was very loud, and the car shook violently. I thought something enormous been dropped on the roof of the car, but there was no impact of any kind. Had I been driving, this very definitely could have caused an accide...

Apr 1, 2022 Equipment Adaptive/mobility Crash 32,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while her husband was parking the vehicle, the brake pedal was depressed but the engine revved, and the vehicle inadvertently accelerated forward. The vehicle crashed into the garage door and damaged another vehicle parked inside o...

Apr 1, 2022 Equipment Adaptive/mobility Crash 32,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while her husband was parking the vehicle, the brake pedal was depressed but the engine revved, and the vehicle inadvertently accelerated forward. The vehicle crashed into the garage door and damaged another vehicle parked inside o...

Mar 31, 2022 Unknown Or Other

Every so often water leaks in behind the control panel on roof and drips on my radio when at a slant .thinking its the seal around the sliding window.

Mar 31, 2022 Structure

I was driving on a clear sunny day on a fairly open freeway when my sunroof spontaneously exploded. There was a very large bang that sounded like a gunshot and the glass shattered. Fortunately I had the shade guard closed, otherwise it would have rained down on me. I am very confident it was not a r...

Mar 31, 2022 Unknown Or Other

Every so often water leaks in behind the control panel on roof and drips on my radio when at a slant .thinking its the seal around the sliding window.

Mar 31, 2022 Structure

I was driving on a clear sunny day on a fairly open freeway when my sunroof spontaneously exploded. There was a very large bang that sounded like a gunshot and the glass shattered. Fortunately I had the shade guard closed, otherwise it would have rained down on me. I am very confident it was not a r...

Mar 28, 2022 Exterior Lighting

The license plate LED lights went out. Pulled over by trooper to get them replaced, as they are a safety concern for troopers to identify the license plate number. After a few trips to a couple auto parts store, I learned that none of them carry lights. One of the parts stores representative said...

Mar 28, 2022 Back Over Prevention

The license plate LED lights went out. Pulled over by trooper to get them replaced, as they are a safety concern for troopers to identify the license plate number. After a few trips to a couple auto parts store, I learned that none of them carry lights. One of the parts stores representative said...

Mar 28, 2022 Exterior Lighting

The license plate LED lights went out. Pulled over by trooper to get them replaced, as they are a safety concern for troopers to identify the license plate number. After a few trips to a couple auto parts store, I learned that none of them carry lights. One of the parts stores representative said...

Mar 28, 2022 Back Over Prevention

The license plate LED lights went out. Pulled over by trooper to get them replaced, as they are a safety concern for troopers to identify the license plate number. After a few trips to a couple auto parts store, I learned that none of them carry lights. One of the parts stores representative said...

Mar 10, 2022 Seat Belts

Both passenger and driver side seatbelt guide cracked and made seatbelt inoperable. Unable to retract seatbelt freely.

Mar 10, 2022 Seat Belts

Both passenger and driver side seatbelt guide cracked and made seatbelt inoperable. Unable to retract seatbelt freely.

Mar 2, 2022 Seats

passenger side headrest exploded open while parked

Mar 2, 2022 Air Bags

Driver side head rest broke free while driving down the road and hit me in the back of the head. No collision. No wreck. Did not activate properly, plastic holding the system together broke apart.

Mar 2, 2022 Seats

Driver side head rest broke free while driving down the road and hit me in the back of the head. No collision. No wreck. Did not activate properly, plastic holding the system together broke apart.

Mar 2, 2022 Seats

passenger side headrest exploded open while parked

Mar 2, 2022 Air Bags

Driver side head rest broke free while driving down the road and hit me in the back of the head. No collision. No wreck. Did not activate properly, plastic holding the system together broke apart.

Mar 2, 2022 Seats

Driver side head rest broke free while driving down the road and hit me in the back of the head. No collision. No wreck. Did not activate properly, plastic holding the system together broke apart.

Feb 23, 2022 Seat Belts

My seatbelts won't retract due to cracked plastic on the D ring. Dealer says this is a known issue but it's been since November and they say it's on backorder.

Feb 23, 2022 Seats

While driving under ideal conditions on a 4-lane divided Texas state highway, the "active head restraint" in the passenger seat of my 2015 Jeep Grand Cherokee deployed without warning. Nothing happened that should have activated the restraint. I was driving in a dead straight line, with no other tr...

Feb 23, 2022 Seat Belts

My seatbelts won't retract due to cracked plastic on the D ring. Dealer says this is a known issue but it's been since November and they say it's on backorder.

Feb 23, 2022 Seats

While driving under ideal conditions on a 4-lane divided Texas state highway, the "active head restraint" in the passenger seat of my 2015 Jeep Grand Cherokee deployed without warning. Nothing happened that should have activated the restraint. I was driving in a dead straight line, with no other tr...

Feb 17, 2022 Electrical System

Without warning the vehicle will not start, and displays that the TPMS system needs service, and that a rear turn signal light is out. The engine will attempt to turn over but will not start the vehicle. This has happened multiple times under 90,000 miles. On more than one occasion, after about a da...

Feb 17, 2022 Electrical System

Without warning the vehicle will not start, and displays that the TPMS system needs service, and that a rear turn signal light is out. The engine will attempt to turn over but will not start the vehicle. This has happened multiple times under 90,000 miles. On more than one occasion, after about a da...

Feb 16, 2022 Seat Belts

The front passenger seat belt malfunctioned; it does not retract and is stuck in one set position that can not be used by a passenger. Not having a working seatbelt in the front passenger seat is a significant risk to anyone that is a passenger in the front passenger seat. This problem has been in...

Feb 16, 2022 Seat Belts

The front passenger seat belt malfunctioned; it does not retract and is stuck in one set position that can not be used by a passenger. Not having a working seatbelt in the front passenger seat is a significant risk to anyone that is a passenger in the front passenger seat. This problem has been in...

Feb 14, 2022 Seat Belts

The want retracted . It ‘s in a lock position want go in and want come out on passager side.

Feb 14, 2022 Seat Belts

The want retracted . It ‘s in a lock position want go in and want come out on passager side.

Feb 10, 2022 Engine

The hydraulic lifter is failing causing the cam shaft to fail and need to be replaced. This is making a ticking noise and will only get worse. Chrysler knows this issue exists in the 3.6L pentastar V6 engines but will not recall and fix it.

Feb 10, 2022 Engine

The hydraulic lifter is failing causing the cam shaft to fail and need to be replaced. This is making a ticking noise and will only get worse. Chrysler knows this issue exists in the 3.6L pentastar V6 engines but will not recall and fix it.

Feb 8, 2022 Power Train

While driving on the highway, the car suddenly started to generate a weird noise from the engine, and at the same time I was losing power, this was at 65mph. Now, the vehicle cannot go above 35mph without pushing down on the gas pedal. The RPM needle also doesn't move much. May be a Crankshaft Pos...

Feb 8, 2022 Engine

While driving on the highway, the car suddenly started to generate a weird noise from the engine, and at the same time I was losing power, this was at 65mph. Now, the vehicle cannot go above 35mph without pushing down on the gas pedal. The RPM needle also doesn't move much. May be a Crankshaft Pos...

Feb 8, 2022 Power Train

While driving on the highway, the car suddenly started to generate a weird noise from the engine, and at the same time I was losing power, this was at 65mph. Now, the vehicle cannot go above 35mph without pushing down on the gas pedal. The RPM needle also doesn't move much. May be a Crankshaft Pos...

Feb 8, 2022 Engine

While driving on the highway, the car suddenly started to generate a weird noise from the engine, and at the same time I was losing power, this was at 65mph. Now, the vehicle cannot go above 35mph without pushing down on the gas pedal. The RPM needle also doesn't move much. May be a Crankshaft Pos...

Feb 7, 2022 Unknown Or Other

On Nov 18,2021 I took my car in for recall issues that had to be fixed. I had never had this issues until I fixed the day I took my car in. On Dec 23,2021 I was leaving town for the holidays when all of a sudden my car stopped and it would run I was on the freeway by the way! Cars were going next to...

Feb 7, 2022 Unknown Or Other

On Nov 18,2021 I took my car in for recall issues that had to be fixed. I had never had this issues until I fixed the day I took my car in. On Dec 23,2021 I was leaving town for the holidays when all of a sudden my car stopped and it would run I was on the freeway by the way! Cars were going next to...

Jan 31, 2022 Seat Belts

In December 2021, the B-pillar mounted D-ring cracked in my 2015 Jeep Grand Cherokee causing the passenger seat belt to not retract. The cracked D-ring prevented the proper retraction of the seat belt so that it would not fit snugly and securely around the passenger. Research showed that NHTSA ini...

Jan 31, 2022 Seat Belts

In December 2021, the B-pillar mounted D-ring cracked in my 2015 Jeep Grand Cherokee causing the passenger seat belt to not retract. The cracked D-ring prevented the proper retraction of the seat belt so that it would not fit snugly and securely around the passenger. Research showed that NHTSA ini...

Jan 15, 2022 Service Brakes

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been r...

Jan 15, 2022 Unknown Or Other

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been r...

Jan 15, 2022 Forward Collision Avoidance

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been r...

Jan 15, 2022 Service Brakes

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been r...

Jan 15, 2022 Unknown Or Other

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been r...

Jan 15, 2022 Forward Collision Avoidance

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been r...

Jan 14, 2022 Vehicle Speed Control Crash

While in Starbucks drive through, my vehicle suddenly accelerated and hit the vehicle in front of me.

Jan 14, 2022 Vehicle Speed Control Crash

While in Starbucks drive through, my vehicle suddenly accelerated and hit the vehicle in front of me.

Jan 7, 2022 Engine

The oil cooler/ oil filter housing cracked. My 2015 Jeep only has 49,000 miles on it. This is a huge safety problem. The oil leaked all over the transmission case and the exhaust. It was smoking really bad, this is a fire hazard!!! I found out that there has been many complaints on this issue and sh...

Jan 7, 2022 Engine

The oil cooler/ oil filter housing cracked. My 2015 Jeep only has 49,000 miles on it. This is a huge safety problem. The oil leaked all over the transmission case and the exhaust. It was smoking really bad, this is a fire hazard!!! I found out that there has been many complaints on this issue and sh...

Dec 27, 2021 Seats

The active head restraint system of the headrest deployed randomly while traveling down the road causing distraction and near accident. The driver of the vehicle was struck in the head but no injuries apparent. This happened to the drivers side head rest while traveling down the interstate at 80 mph...

Dec 27, 2021 Seats

The active head restraint system of the headrest deployed randomly while traveling down the road causing distraction and near accident. The driver of the vehicle was struck in the head but no injuries apparent. This happened to the drivers side head rest while traveling down the interstate at 80 mph...

Dec 20, 2021 Air Bags Crash

None of the air bags deployed after running of the road and hitting a tree causing inuries to the driver (broken ribs, compressed lung, fractured vertebrae, extreme bruising on right side). Insurance company is currently working a claim to total the vehicle. There has been no inspection of the vehi...

Dec 20, 2021 Air Bags Crash

None of the air bags deployed after running of the road and hitting a tree causing inuries to the driver (broken ribs, compressed lung, fractured vertebrae, extreme bruising on right side). Insurance company is currently working a claim to total the vehicle. There has been no inspection of the vehi...

Dec 15, 2021 Seats

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it st...

Dec 15, 2021 Electrical System

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it st...

Dec 15, 2021 Power Train

My shifter has been having issues with shifting the gear into the right position. For example, numerous times I would put the vehicle in park (by pressing on the break and moving it all the way forward) & it would get stuck in reverse and go backwards. This happened more times than I can count and t...

Dec 15, 2021 Seats

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it st...

Dec 15, 2021 Electrical System

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it st...

Dec 15, 2021 Power Train

My shifter has been having issues with shifting the gear into the right position. For example, numerous times I would put the vehicle in park (by pressing on the break and moving it all the way forward) & it would get stuck in reverse and go backwards. This happened more times than I can count and t...

Dec 14, 2021 Air Bags

11.09.21 the SERVICE AIR BAG SYSTEM light came on and when off immediately. A few days later it came on again and went off and kept doing it once a day since then repeatedly. Now yester 11.13.21 it came on and wont go off and it keeps beeping when it shows up on the dashboard, but the icon doesn't g...

Dec 14, 2021 Air Bags

11.09.21 the SERVICE AIR BAG SYSTEM light came on and when off immediately. A few days later it came on again and went off and kept doing it once a day since then repeatedly. Now yester 11.13.21 it came on and wont go off and it keeps beeping when it shows up on the dashboard, but the icon doesn't g...

Dec 13, 2021 Electrical System

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine wou...

Dec 13, 2021 Engine

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine wou...

Dec 13, 2021 Fuel/propulsion System

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine wou...

Dec 13, 2021 Electrical System

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine wou...

Dec 13, 2021 Engine

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine wou...

Dec 13, 2021 Fuel/propulsion System

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine wou...

Dec 10, 2021 Seat Belts

The seat belt retractor on the passenger side stopped working completely several months ago and the drivers side is not working correctly. The vehicle is basically unsafe to drive. We have been told that this issue is part of a warranty extension solution that was approved by your organization...ins...

Dec 10, 2021 Seat Belts

The seat belt retractor on the passenger side stopped working completely several months ago and the drivers side is not working correctly. The vehicle is basically unsafe to drive. We have been told that this issue is part of a warranty extension solution that was approved by your organization...ins...

Dec 5, 2021 Seats

While my Jeep was parked in the garage the passenger side headrest deployed and it cannot be reset. While no one was in the vehicle (injured) I am concerned that if the driver side headrest deploys while I am driving, I may be injured.

Dec 5, 2021 Suspension

The front suspension makes a creaking noise when it gets cold outside and gets worse the colder it gets. It was like that when I bought it from the dealership, but they would not let me test drive the vehicle on the road. They also had to replace the radiator. With the suspension acting up, it wa...

Dec 5, 2021 Seats

While my Jeep was parked in the garage the passenger side headrest deployed and it cannot be reset. While no one was in the vehicle (injured) I am concerned that if the driver side headrest deploys while I am driving, I may be injured.

Dec 5, 2021 Suspension

The front suspension makes a creaking noise when it gets cold outside and gets worse the colder it gets. It was like that when I bought it from the dealership, but they would not let me test drive the vehicle on the road. They also had to replace the radiator. With the suspension acting up, it wa...

Nov 29, 2021 Air Bags

I was sitting in my parked vehicle when the drivers active head restraint suddenly came apart and knocked my head and neck forward. This happened without warning and was a jarring motion to my head and neck. Thank goodness my vehicle was in park.

Nov 29, 2021 Air Bags

I was sitting in my parked vehicle when the drivers active head restraint suddenly came apart and knocked my head and neck forward. This happened without warning and was a jarring motion to my head and neck. Thank goodness my vehicle was in park.

Nov 23, 2021 Unknown Or Other

Hello I have a 2015 Jeep Grand Cherokee Summit. 5.7 ltr V8 engine. I recently bought this vehicle back in 04/21. I have noticed that the leather dashboard is bubbling and starting to lift and peel. I have looked on Jeep Forums and found out this is a very common issue which is not a recall/warranty....

Nov 23, 2021 Unknown Or Other

Hello I have a 2015 Jeep Grand Cherokee Summit. 5.7 ltr V8 engine. I recently bought this vehicle back in 04/21. I have noticed that the leather dashboard is bubbling and starting to lift and peel. I have looked on Jeep Forums and found out this is a very common issue which is not a recall/warranty....

Nov 20, 2021 Seats

The active head restraints head rest opened up while the car was parked. The plastic hook is broken and head rest cannot be reset.

Nov 20, 2021 Seats

The active head restraints head rest opened up while the car was parked. The plastic hook is broken and head rest cannot be reset.

Nov 19, 2021 Power Train 11,000 mi

The contact owns a 2015 JEEP GRAND CHEROKEE. The vehicle had a recall completed for the gear shifter in 2017. Now a total of 4 times the contact stated that while driving approximately 30-35 mph the vehicle's gear shifter would slip from drive into neutral after driving a short distance. The contact...

Nov 19, 2021 Power Train 11,000 mi

The contact owns a 2015 JEEP GRAND CHEROKEE. The vehicle had a recall completed for the gear shifter in 2017. Now a total of 4 times the contact stated that while driving approximately 30-35 mph the vehicle's gear shifter would slip from drive into neutral after driving a short distance. The contact...

Nov 17, 2021 Engine

Bad Lifters and rockers on left camshaft caused loud engine tick/knock. Occurred at 62000 miles. An apparent KNOWN common Jeep FCA problem for 2015 JGC WK. Hard/ rough transmission downshift from 3rd-2nd gear along with loud bang noise. Downshift is so violent it causes your foot to slip off the b...

Nov 17, 2021 Power Train

Bad Lifters and rockers on left camshaft caused loud engine tick/knock. Occurred at 62000 miles. An apparent KNOWN common Jeep FCA problem for 2015 JGC WK. Hard/ rough transmission downshift from 3rd-2nd gear along with loud bang noise. Downshift is so violent it causes your foot to slip off the b...

Nov 17, 2021 Engine

Bad Lifters and rockers on left camshaft caused loud engine tick/knock. Occurred at 62000 miles. An apparent KNOWN common Jeep FCA problem for 2015 JGC WK. Hard/ rough transmission downshift from 3rd-2nd gear along with loud bang noise. Downshift is so violent it causes your foot to slip off the b...

Nov 17, 2021 Power Train

Bad Lifters and rockers on left camshaft caused loud engine tick/knock. Occurred at 62000 miles. An apparent KNOWN common Jeep FCA problem for 2015 JGC WK. Hard/ rough transmission downshift from 3rd-2nd gear along with loud bang noise. Downshift is so violent it causes your foot to slip off the b...

Nov 14, 2021 Air Bags

Driver headrest suddenly deployed while I was starting to back out of driveway. Nothing was hit by vehicle. Knocked my head forward, scared, stopped vehicle.

Nov 14, 2021 Air Bags

Driver headrest suddenly deployed while I was starting to back out of driveway. Nothing was hit by vehicle. Knocked my head forward, scared, stopped vehicle.

Nov 12, 2021 Engine And Engine Cooling

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE OIL FILTER HOUSING.

Nov 12, 2021 Engine And Engine Cooling

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE OIL FILTER HOUSING.

Nov 8, 2021 Electrical System

Once the shifter was moved into "Drive" , the transmission would automatically swith it to "Park" that would not allow any movement! It happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at Umansky Jeep in Charlottesville...

Nov 8, 2021 Engine

Once the shifter was moved into "Drive" , the transmission would automatically swith it to "Park" that would not allow any movement! It happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at Umansky Jeep in Charlottesville...

Nov 8, 2021 Electrical System

Once the shifter was moved into "Drive" , the transmission would automatically swith it to "Park" that would not allow any movement! It happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at Umansky Jeep in Charlottesville...

Nov 8, 2021 Engine

Once the shifter was moved into "Drive" , the transmission would automatically swith it to "Park" that would not allow any movement! It happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at Umansky Jeep in Charlottesville...

Nov 6, 2021 Seats

I was driving on surface streets when I heard a loud, startling noise. When I looked to the right, I noticed the front passenger seat headrest had burst open without any collision, impact or warning; I was driving down a paved and maintained roadway. When I get behind the wheel of my car, there is a...

Nov 6, 2021 Seats

I was driving on surface streets when I heard a loud, startling noise. When I looked to the right, I noticed the front passenger seat headrest had burst open without any collision, impact or warning; I was driving down a paved and maintained roadway. When I get behind the wheel of my car, there is a...

Oct 22, 2021 Seats

I had just pulled out of a parking lot and started down the road going no more then 25 mph when I felt something bang hard against me about center of the back my seat I also heard a bang sound so I pulled off the road and into a parking lot and discovered that my head rest had come apart. I have loo...

Oct 22, 2021 Seats

I had just pulled out of a parking lot and started down the road going no more then 25 mph when I felt something bang hard against me about center of the back my seat I also heard a bang sound so I pulled off the road and into a parking lot and discovered that my head rest had come apart. I have loo...

Oct 7, 2021 Seats

Drivers headrest seperated while sitting in driveway overnight. Broken.

Oct 7, 2021 Seats

Drivers headrest seperated while sitting in driveway overnight. Broken.

Oct 2, 2021 Seats

Vehicle was parked not moving. Off. Next time we entered vehicle the passenger headrest automatic restraint pin broke..not pin but bracket holding pin sheared off. Luckily no one was in car when happened.. New headrest cost 400$..labor 150$. No accident how does this go off??

Oct 2, 2021 Seats

Vehicle was parked not moving. Off. Next time we entered vehicle the passenger headrest automatic restraint pin broke..not pin but bracket holding pin sheared off. Luckily no one was in car when happened.. New headrest cost 400$..labor 150$. No accident how does this go off??

Sep 29, 2021 Seats

While driving on neighborhood roads, the driver's headrest suddenly popped forward without warning or reason. My head was slammed forward and I lost control of the vehicle. If this had occurred at highway speeds there is a very high probability that I would have crashed the vehicle. As it stands ...

Sep 29, 2021 Seats

While driving on neighborhood roads, the driver's headrest suddenly popped forward without warning or reason. My head was slammed forward and I lost control of the vehicle. If this had occurred at highway speeds there is a very high probability that I would have crashed the vehicle. As it stands ...

Sep 28, 2021 Electrical System Crash

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In an...

Sep 28, 2021 Unknown Or Other Crash

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In an...

Sep 28, 2021 Engine Crash

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In an...

Sep 28, 2021 Electrical System Crash

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In an...

Sep 28, 2021 Unknown Or Other Crash

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In an...

Sep 28, 2021 Engine Crash

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In an...

Sep 27, 2021 Engine

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. T...

Sep 27, 2021 Service Brakes

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. T...

Sep 27, 2021 Fuel/propulsion System

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. T...

Sep 27, 2021 Engine

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. T...

Sep 27, 2021 Service Brakes

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. T...

Sep 27, 2021 Fuel/propulsion System

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. T...

Sep 25, 2021 Seats

The head rest of the driver deployed unexpectedly while me and my son were in the car on our way to school. It made a very loud noise and we were trying to figure out what it was, it was scary and dangerous.

Sep 25, 2021 Seats

The head rest of the driver deployed unexpectedly while me and my son were in the car on our way to school. It made a very loud noise and we were trying to figure out what it was, it was scary and dangerous.

Sep 24, 2021 Engine

The oil cooler failed with no warning, no check engine indication. All indicators returned normal readings. Without a warning you continue to drive while your oil levels are falling. All of your oil goes into your cooling system. The chances are very high that you will have your engine seize. At a m...

Sep 24, 2021 Engine

The oil cooler failed with no warning, no check engine indication. All indicators returned normal readings. Without a warning you continue to drive while your oil levels are falling. All of your oil goes into your cooling system. The chances are very high that you will have your engine seize. At a m...

Sep 19, 2021 Unknown Or Other

My wife was driving her vehicle on the highway at 60 mph and heard a loud pop in her vehicle and came to realize the back portion of her panoramic sunroof spontaneously exploded. She did not have her sunroof open at the time and the roof shade was closed thank God. There were no other cars around ...

Sep 19, 2021 Unknown Or Other

My wife was driving her vehicle on the highway at 60 mph and heard a loud pop in her vehicle and came to realize the back portion of her panoramic sunroof spontaneously exploded. She did not have her sunroof open at the time and the roof shade was closed thank God. There were no other cars around ...

Sep 15, 2021 Seats 94,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the driver’s side active headrest deployed without warning. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and suggest...

Sep 15, 2021 Seats 94,500 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the driver’s side active headrest deployed without warning. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and suggest...

Sep 8, 2021 Fuel System, Diesel Fire 117,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was il...

Sep 8, 2021 Engine Fire 117,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was il...

Sep 8, 2021 Fuel System, Diesel Fire 117,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was il...

Sep 8, 2021 Engine Fire 117,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was il...

Sep 3, 2021 Seats

Passenger side headrest randomly deployed while driving... no accident.

Sep 3, 2021 Seats

Passenger side headrest randomly deployed while driving... no accident.

Aug 30, 2021 Seats

Headrest airbag deployed while car was parked

Aug 30, 2021 Unknown Or Other

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-699. CONSUMER STATED THAT PARTS ARE UNAVAILABLE TO PERFORM SAFETY RECALL.

Aug 30, 2021 Seats

Headrest airbag deployed while car was parked

Aug 30, 2021 Unknown Or Other

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-699. CONSUMER STATED THAT PARTS ARE UNAVAILABLE TO PERFORM SAFETY RECALL.

Aug 27, 2021 Seats

On August 26, 2021, the front passenger seat headrest deployed the head restraint position and will not reset to original position.

Aug 27, 2021 Seats

On August 26, 2021, the front passenger seat headrest deployed the head restraint position and will not reset to original position.

Aug 26, 2021 Air Bags

The headrest on passenger seat exploded causing concussion, neck and shoulder injury. I am not sure what to do moving forward. am afraid that the driver headrest will explode as well. Really need guidance.

Aug 26, 2021 Air Bags

The headrest on passenger seat exploded causing concussion, neck and shoulder injury. I am not sure what to do moving forward. am afraid that the driver headrest will explode as well. Really need guidance.

Aug 21, 2021 Seats

HEAD REST POP OPEN WHILE DRIVING

Aug 21, 2021 Seats

HEAD REST POP OPEN WHILE DRIVING

Aug 19, 2021 Engine 75,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that she heard a loud vibrating noise coming from the engine compartment while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the camshaft arms a...

Aug 19, 2021 Engine 75,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that she heard a loud vibrating noise coming from the engine compartment while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the camshaft arms a...

Aug 15, 2021 Seats

Passenger side active headrest separated shooting forward while the vehicle was parked in the driveway.

Aug 15, 2021 Seats

Passenger side active headrest separated shooting forward while the vehicle was parked in the driveway.

Aug 13, 2021 Seats

The head rest on the passenger seat blew apart and will not go back together. If someone would have been sitting there it would have hurt.

Aug 13, 2021 Seats

The head rest on the passenger seat blew apart and will not go back together. If someone would have been sitting there it would have hurt.

Aug 11, 2021 Seats

The passenger headrest has came apart for no reason. The jeep has not been involved in any type of accident. Since there is not a recall the dealerships will not replace this even though there are many complaints about it.

Aug 11, 2021 Seats

The passenger headrest has came apart for no reason. The jeep has not been involved in any type of accident. Since there is not a recall the dealerships will not replace this even though there are many complaints about it.

Aug 10, 2021 Latches/locks/linkages 54,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the driver's side and passenger's side doors were making an abnormal squealing sound. The driver's side door failed to close without warning. The vehicle was taken to the local dealer and diagnosed that the door hinge needed to be ...

Aug 10, 2021 Latches/locks/linkages 54,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the driver's side and passenger's side doors were making an abnormal squealing sound. The driver's side door failed to close without warning. The vehicle was taken to the local dealer and diagnosed that the door hinge needed to be ...

Aug 6, 2021 Seats

Drivers side head rest deployed without incident while driving at 70mph on interstate striking driver in the back of the head. Appears plastic pieces in head rest restraint system failed spontaneously.

Aug 6, 2021 Seats

Drivers side head rest deployed without incident while driving at 70mph on interstate striking driver in the back of the head. Appears plastic pieces in head rest restraint system failed spontaneously.

Aug 5, 2021 Seats

The passenger side headrest deployed. At the time it happened, thank goodness my Mother was not in the vehicle. It has been inspected by the dealership. There were no warning signs. Not happy the driver side headrest won't be replaced at the same time. I was told it had to deploy first. Then r...

Aug 5, 2021 Seats

The passenger side headrest deployed. At the time it happened, thank goodness my Mother was not in the vehicle. It has been inspected by the dealership. There were no warning signs. Not happy the driver side headrest won't be replaced at the same time. I was told it had to deploy first. Then r...

Jul 21, 2021 Air Bags 76,600 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the service air bag warning light for the passenger’s side air bag was illuminated. The contact had taken the vehicle to a dealer where they informed him that there was an open circuit in the airbag module that needed to be repla...

Jul 21, 2021 Air Bags 76,600 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the service air bag warning light for the passenger’s side air bag was illuminated. The contact had taken the vehicle to a dealer where they informed him that there was an open circuit in the airbag module that needed to be repla...

Jul 19, 2021 Engine

Engine Rocker Arms bad. Engine stalls and vehicle undrivable. 96K miles

Jul 19, 2021 Engine

Engine Rocker Arms bad. Engine stalls and vehicle undrivable. 96K miles

Jul 16, 2021 Power Train 94,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while attempting to drive, there was a loud popping sound, and the vehicle would not accelerate or drive. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle wa...

Jul 16, 2021 Power Train 94,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while attempting to drive, there was a loud popping sound, and the vehicle would not accelerate or drive. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle wa...

Jul 15, 2021 Seats

While my daughter was driving, the driver's side headrest airbag deployed unexpectedly. This happened while driving down the road, at 65 mph, fortunately it did not cause a wreck. It has already happened on passenger side as well.

Jul 15, 2021 Seats

While my daughter was driving, the driver's side headrest airbag deployed unexpectedly. This happened while driving down the road, at 65 mph, fortunately it did not cause a wreck. It has already happened on passenger side as well.

Jul 13, 2021 Seats

The driver's side active head restraint deployed on its own without any sort of collision. Upon further inspection, the plastic which holds a metal rod failed. The rod was still inside of the jaws of the small module which appears to open upon an impact, allowing the AHR to deploy. Upon further r...

Jul 13, 2021 Seats

The driver's side active head restraint deployed on its own without any sort of collision. Upon further inspection, the plastic which holds a metal rod failed. The rod was still inside of the jaws of the small module which appears to open upon an impact, allowing the AHR to deploy. Upon further r...

Jul 12, 2021 Seats

The passenger side headrest deployed without being triggered. Passenger was in the seat at the time the headrest deployed. The plastic inside the headrest broke during deployment or before and headrest will not reseat.

Jul 12, 2021 Seats

The passenger side headrest deployed without being triggered. Passenger was in the seat at the time the headrest deployed. The plastic inside the headrest broke during deployment or before and headrest will not reseat.

Jul 11, 2021 Seats

Passenger seat headrest unexpectedly popped out while passenger was in the vehicle.

Jul 11, 2021 Seats

Passenger seat headrest unexpectedly popped out while passenger was in the vehicle.

Jul 8, 2021 Seats

In May 2021, the headrest on the passenger side of the car was noticed to be partially 'popped out' one afternoon. The next morning, after being parked all night, the headrest was fully popped out. There was no damage to the car prior and no accident whatsoever. This active headrest could have poppe...

Jul 8, 2021 Seats

In May 2021, the headrest on the passenger side of the car was noticed to be partially 'popped out' one afternoon. The next morning, after being parked all night, the headrest was fully popped out. There was no damage to the car prior and no accident whatsoever. This active headrest could have poppe...

Jul 7, 2021 Seats

We heard a loud “pop” noise and realized the drivers side headrest popped open.

Jul 7, 2021 Seats

We heard a loud “pop” noise and realized the drivers side headrest popped open.

Jul 5, 2021 Seats

I had just started driving down the road from work when I felt a jolt in the middle of the drivers seat and a bang. So pulled into a parking lot and stopped to see what happened. I was looking around not sure what was going on with my car when I noticed the headrest on the drivers seat had popped op...

Jul 5, 2021 Seats

Driver side Active head restraint deployed while I was driving, hitting the back of my head almost causing me to have an accident

Jul 5, 2021 Seats

I had just started driving down the road from work when I felt a jolt in the middle of the drivers seat and a bang. So pulled into a parking lot and stopped to see what happened. I was looking around not sure what was going on with my car when I noticed the headrest on the drivers seat had popped op...

Jul 5, 2021 Seats

Driver side Active head restraint deployed while I was driving, hitting the back of my head almost causing me to have an accident

Jul 2, 2021 Engine

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased ope...

Jul 2, 2021 Power Train

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased ope...

Jul 2, 2021 Unknown Or Other

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased ope...

Jul 2, 2021 Engine

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased ope...

Jul 2, 2021 Power Train

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased ope...

Jul 2, 2021 Unknown Or Other

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased ope...

Jul 1, 2021 Power Train

At times when starting out as soon as we depress the gas pedal the transmission jumps to park & we cannot shift out of park. There doesn't seem to be any rhyme nor reason to when it will happen. Nobody seems to find a reason for it so they can't fix it. We have found that if we unhook the battery...

Jul 1, 2021 Power Train

At times when starting out as soon as we depress the gas pedal the transmission jumps to park & we cannot shift out of park. There doesn't seem to be any rhyme nor reason to when it will happen. Nobody seems to find a reason for it so they can't fix it. We have found that if we unhook the battery...

Jun 27, 2021 Seats

Was driving with my girlfriend and we heard a loud boom and my girlfriend injured her head because the headrest exploded and jerked her head forward.

Jun 27, 2021 Seats

Was driving with my girlfriend and we heard a loud boom and my girlfriend injured her head because the headrest exploded and jerked her head forward.

Jun 23, 2021 Seats

Driver headrest exploded into the back of my head while I was driving on a two-lane road (Hopper in Santa Rosa CA). Impact caused me to lose consciousness for several seconds, and I woke up on the wrong side of the road still in motion with my 6 year old daughter in the back booster seat. This...

Jun 23, 2021 Seats

Driver headrest exploded into the back of my head while I was driving on a two-lane road (Hopper in Santa Rosa CA). Impact caused me to lose consciousness for several seconds, and I woke up on the wrong side of the road still in motion with my 6 year old daughter in the back booster seat. This...

Jun 22, 2021 Air Bags

I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat,...

Jun 22, 2021 Seats

I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat,...

Jun 22, 2021 Air Bags

I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat,...

Jun 22, 2021 Seats

I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat,...

Jun 20, 2021 Seats

Headrest deployed without warning. Have read online that this is a very common problem with an expensive fix. Luckily no one was sitting in seat when it deployed or could have caused injuries. If it happens to drivers seat while driving this could be a very dangerous situation.

Jun 20, 2021 Seats

Headrest deployed without warning. Have read online that this is a very common problem with an expensive fix. Luckily no one was sitting in seat when it deployed or could have caused injuries. If it happens to drivers seat while driving this could be a very dangerous situation.

Jun 18, 2021 Unknown Or Other

There is a claim on my CarMax that never happened to my Jeep. The accident from January 2021 where “my car rolled over” never occurred

Jun 18, 2021 Unknown Or Other

There is a claim on my CarMax that never happened to my Jeep. The accident from January 2021 where “my car rolled over” never occurred

Jun 15, 2021 Air Bags

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Jun 15, 2021 Seats

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Jun 15, 2021 Unknown Or Other

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Jun 15, 2021 Air Bags

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Jun 15, 2021 Seats

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Jun 15, 2021 Unknown Or Other

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Jun 14, 2021 Seats

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No

Jun 14, 2021 Unknown Or Other

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No

Jun 14, 2021 Seat Belts

Passenger and driver side front seat seat belt fail to retract once extended, resulting in excess seat belt material across the body, and thus possibility of a delayed or insufficient tensioner reaction in an event. Vehicle is subject to a warranty extension for a similar concern (slow retraction),...

Jun 14, 2021 Seats

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No

Jun 14, 2021 Unknown Or Other

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No

Jun 14, 2021 Seat Belts

Passenger and driver side front seat seat belt fail to retract once extended, resulting in excess seat belt material across the body, and thus possibility of a delayed or insufficient tensioner reaction in an event. Vehicle is subject to a warranty extension for a similar concern (slow retraction),...

Jun 13, 2021 Steering

Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.

Jun 13, 2021 Seats

The front passenger seat headrest safety mechanism malfunctioned causing it to deploy. This caused a severe head injury to the passenger. Major concern of the driver seat headrest having the same problem and potentially causing an accident. There were no warning signs prior to the incident.

Jun 13, 2021 Steering

Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.

Jun 13, 2021 Seats

The front passenger seat headrest safety mechanism malfunctioned causing it to deploy. This caused a severe head injury to the passenger. Major concern of the driver seat headrest having the same problem and potentially causing an accident. There were no warning signs prior to the incident.

Jun 9, 2021 Air Bags

We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had be...

Jun 9, 2021 Seats

We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had be...

Jun 9, 2021 Air Bags

We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had be...

Jun 9, 2021 Seats

We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had be...

Jun 7, 2021 Power Train Crash

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came...

Jun 7, 2021 Electrical System Crash

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came...

Jun 7, 2021 Unknown Or Other Crash

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came...

Jun 7, 2021 Electrical System 78,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the fai...

Jun 7, 2021 Vehicle Speed Control 78,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the fai...

Jun 7, 2021 Power Train Crash

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came...

Jun 7, 2021 Electrical System Crash

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came...

Jun 7, 2021 Unknown Or Other Crash

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came...

Jun 7, 2021 Electrical System 78,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the fai...

Jun 7, 2021 Vehicle Speed Control 78,000 mi

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the fai...

Jun 6, 2021 Electrical System

Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.

Jun 6, 2021 Electrical System

Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.

May 29, 2021 Seats

An inadvertent deployment of the active headrest in the front passenger seat. Plastic holding clips broken, seems due to material or manufacturer defect.

May 29, 2021 Seats

An inadvertent deployment of the active headrest in the front passenger seat. Plastic holding clips broken, seems due to material or manufacturer defect.

May 28, 2021 Seats

The passenger side headrest exploded open for no reason and cannot be put back. I looks like the mechanism failed and it deployed open with a lot of force. Looking online seems to confirm this is an issue.

May 28, 2021 Seats

The passenger side headrest exploded open for no reason and cannot be put back. I looks like the mechanism failed and it deployed open with a lot of force. Looking online seems to confirm this is an issue.

May 20, 2021 Seats

I was sitting in the passenger seat in my driveway with the vehicle off getting ready for my family to go to the store. The passenger head rest busted open causing my head and body to jerk forward.

May 20, 2021 Seats

I was sitting in the passenger seat in my driveway with the vehicle off getting ready for my family to go to the store. The passenger head rest busted open causing my head and body to jerk forward.

May 19, 2021 Tires

I have 34,000 miles on my keep I am the original owner and my tires have been rotated every 5,000 miles. The tread is cracking on every tire. Tire size is 265/59/20 Fortera hl. I called Goodyear and they will do nothing they say rotting is only warranted for 4 years. How can that be? It’s a 60,000...

May 19, 2021 Tires

I have 34,000 miles on my keep I am the original owner and my tires have been rotated every 5,000 miles. The tread is cracking on every tire. Tire size is 265/59/20 Fortera hl. I called Goodyear and they will do nothing they say rotting is only warranted for 4 years. How can that be? It’s a 60,000...

May 15, 2021 Seats 67,000 mi

HEADREST RANDOMLY DEPLOYED.

May 15, 2021 Seats 67,000 mi

HEADREST RANDOMLY DEPLOYED.

May 14, 2021 Engine 103,546 mi

I HAVE BEEN ON A WAITING LIST AT JEEP ONLY, LAS VEGAS, FOR 7 WEEKS TO REPAIR RECALL W79/NHTSA 20V-699. THE DEALER SERVICE DEPARTMENT DOES NOT RETURN TEXT MESSAGE OR PHONE CALLS. MY SERVICE ADVISOR JOSHUA GAVE A 5-WEEK LEAD TIME FOR REPAIR MID MARCH, 2021. JEEP ONLY 5255 W SAHARA AVE, LAS VEGAS NV 8...

May 14, 2021 Fuel/propulsion System 103,546 mi

I HAVE BEEN ON A WAITING LIST AT JEEP ONLY, LAS VEGAS, FOR 7 WEEKS TO REPAIR RECALL W79/NHTSA 20V-699. THE DEALER SERVICE DEPARTMENT DOES NOT RETURN TEXT MESSAGE OR PHONE CALLS. MY SERVICE ADVISOR JOSHUA GAVE A 5-WEEK LEAD TIME FOR REPAIR MID MARCH, 2021. JEEP ONLY 5255 W SAHARA AVE, LAS VEGAS NV 8...

May 14, 2021 Engine 103,546 mi

I HAVE BEEN ON A WAITING LIST AT JEEP ONLY, LAS VEGAS, FOR 7 WEEKS TO REPAIR RECALL W79/NHTSA 20V-699. THE DEALER SERVICE DEPARTMENT DOES NOT RETURN TEXT MESSAGE OR PHONE CALLS. MY SERVICE ADVISOR JOSHUA GAVE A 5-WEEK LEAD TIME FOR REPAIR MID MARCH, 2021. JEEP ONLY 5255 W SAHARA AVE, LAS VEGAS NV 8...

May 14, 2021 Fuel/propulsion System 103,546 mi

I HAVE BEEN ON A WAITING LIST AT JEEP ONLY, LAS VEGAS, FOR 7 WEEKS TO REPAIR RECALL W79/NHTSA 20V-699. THE DEALER SERVICE DEPARTMENT DOES NOT RETURN TEXT MESSAGE OR PHONE CALLS. MY SERVICE ADVISOR JOSHUA GAVE A 5-WEEK LEAD TIME FOR REPAIR MID MARCH, 2021. JEEP ONLY 5255 W SAHARA AVE, LAS VEGAS NV 8...

May 10, 2021 Seats 81,100 mi

THE DRIVERS SIDE HEADREST RETAINING MECHANISM FAILED WHILE WE WERE DRIVING DOWN THE ROAD. IT WAS A VIOLENT EVENT, THAT HIT ME IN THE BACK OF THE HEAD WHEN IT HAPPENED. THIS COULD REALLY CAUSE SOMEONE TO LOSE CONTROL OF THEIR VEHICLE. WE WERE ON A SURFACE STREET AND THANKFULLY NOT ON THE FREEWAY. WE ...

May 10, 2021 Seats 81,100 mi

THE DRIVERS SIDE HEADREST RETAINING MECHANISM FAILED WHILE WE WERE DRIVING DOWN THE ROAD. IT WAS A VIOLENT EVENT, THAT HIT ME IN THE BACK OF THE HEAD WHEN IT HAPPENED. THIS COULD REALLY CAUSE SOMEONE TO LOSE CONTROL OF THEIR VEHICLE. WE WERE ON A SURFACE STREET AND THANKFULLY NOT ON THE FREEWAY. WE ...

May 8, 2021 Exterior Lighting 72,000 mi

HALO LIGHTS IN 2015 JEEP CHEROKEE WENT OUT. THIS IS NOT A LIGHT BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHEN THIS HAPPENS AND IT IS $1600 FOR JUST THE PART. THIS IS NOT COVERED UNDER MY WARRANTY SO WHEN I CALLED JEEP TO COMPLAIN THE PERSON I SPOKE WITH ADVISED ME THAT SHE...

May 8, 2021 Exterior Lighting 72,000 mi

HALO LIGHTS IN 2015 JEEP CHEROKEE WENT OUT. THIS IS NOT A LIGHT BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHEN THIS HAPPENS AND IT IS $1600 FOR JUST THE PART. THIS IS NOT COVERED UNDER MY WARRANTY SO WHEN I CALLED JEEP TO COMPLAIN THE PERSON I SPOKE WITH ADVISED ME THAT SHE...

May 5, 2021 Power Train 117,114 mi

TL* THE CONTACT OWNS 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTO-PARK FEATURE FAILED TO ENGAGE. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED FORWARD, WITHOUT WARNING. THE CONTACT CALLED BEDFORD CHRYSLER DODGE JEEP INC - BEDFORD PA (7055 LINCOLN HWY, BEDFORD, PA 15522...

May 5, 2021 Seats 69,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG LOCATED IN THE HEAD REST EXPLODED WITHOUT IMPACT AND STRUCK THE DRIVER IN THE BACK OF HEAD. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED FORT COLLINS DODGE CHRYSLE...

May 5, 2021 Power Train 117,114 mi

TL* THE CONTACT OWNS 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTO-PARK FEATURE FAILED TO ENGAGE. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED FORWARD, WITHOUT WARNING. THE CONTACT CALLED BEDFORD CHRYSLER DODGE JEEP INC - BEDFORD PA (7055 LINCOLN HWY, BEDFORD, PA 15522...

May 5, 2021 Seats 69,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG LOCATED IN THE HEAD REST EXPLODED WITHOUT IMPACT AND STRUCK THE DRIVER IN THE BACK OF HEAD. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED FORT COLLINS DODGE CHRYSLE...

May 3, 2021 Engine And Engine Cooling

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CHAMPION CHRYSLER DODGE JEEP RAM (LOCATED AT 4505 W 96TH ST, IND...

May 3, 2021 Engine And Engine Cooling

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CHAMPION CHRYSLER DODGE JEEP RAM (LOCATED AT 4505 W 96TH ST, IND...

May 2, 2021 Power Train 106,500 mi

MY JEEP HAS NOW ON 2 OCCASIONS AT A HIGH RATE OF SPEED LOST ALL ABILITY TO ACCELERATE- APRIL 29 & MAY 1ST WHILE DRIVING ON A HIGHWAY AT 70MPH IN RUSH HOUR TRAFFIC THE VEHICLE LOST ALL ABILITY TO ACCELERATE- IT FELT LIKE THE ENGINE SLIPPED INTO NEUTRAL-HOWEVER IT WAS STILL IN DRIVE-I VERIFIED T...

May 2, 2021 Unknown Or Other 106,500 mi

MY JEEP HAS NOW ON 2 OCCASIONS AT A HIGH RATE OF SPEED LOST ALL ABILITY TO ACCELERATE- APRIL 29 & MAY 1ST WHILE DRIVING ON A HIGHWAY AT 70MPH IN RUSH HOUR TRAFFIC THE VEHICLE LOST ALL ABILITY TO ACCELERATE- IT FELT LIKE THE ENGINE SLIPPED INTO NEUTRAL-HOWEVER IT WAS STILL IN DRIVE-I VERIFIED T...

May 2, 2021 Power Train 106,500 mi

MY JEEP HAS NOW ON 2 OCCASIONS AT A HIGH RATE OF SPEED LOST ALL ABILITY TO ACCELERATE- APRIL 29 & MAY 1ST WHILE DRIVING ON A HIGHWAY AT 70MPH IN RUSH HOUR TRAFFIC THE VEHICLE LOST ALL ABILITY TO ACCELERATE- IT FELT LIKE THE ENGINE SLIPPED INTO NEUTRAL-HOWEVER IT WAS STILL IN DRIVE-I VERIFIED T...

May 2, 2021 Unknown Or Other 106,500 mi

MY JEEP HAS NOW ON 2 OCCASIONS AT A HIGH RATE OF SPEED LOST ALL ABILITY TO ACCELERATE- APRIL 29 & MAY 1ST WHILE DRIVING ON A HIGHWAY AT 70MPH IN RUSH HOUR TRAFFIC THE VEHICLE LOST ALL ABILITY TO ACCELERATE- IT FELT LIKE THE ENGINE SLIPPED INTO NEUTRAL-HOWEVER IT WAS STILL IN DRIVE-I VERIFIED T...

Apr 27, 2021 Steering 41,000 mi

SERVICE SHIFTER KEEPS APPEARING, MAJOR WORLD SERVICED AND REPLACED THE SHIFTER BUT TO NO AVAIL, IT CONTINUES TO STATE SERVICE SHIFTER.

Apr 27, 2021 Steering 41,000 mi

SERVICE SHIFTER KEEPS APPEARING, MAJOR WORLD SERVICED AND REPLACED THE SHIFTER BUT TO NO AVAIL, IT CONTINUES TO STATE SERVICE SHIFTER.

Apr 21, 2021 Electrical System 57,700 mi

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DI...

Apr 21, 2021 Forward Collision Avoidance 57,700 mi

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DI...

Apr 21, 2021 Forward Collision Avoidance 57,700 mi

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DI...

Apr 21, 2021 Electrical System 57,700 mi

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DI...

Apr 21, 2021 Forward Collision Avoidance 57,700 mi

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DI...

Apr 21, 2021 Forward Collision Avoidance 57,700 mi

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DI...

Apr 20, 2021 Engine 70,105 mi

ENGINE IS MAKING A LOUD TICKING NOISE.

Apr 20, 2021 Engine 70,105 mi

ENGINE IS MAKING A LOUD TICKING NOISE.

Apr 19, 2021 Unknown Or Other 108,000 mi

AIRBAG SERVICE LIGHT KEEPS COMING ON WHILE DRIVING ON HIGHWAY AND CITY STREETS.

Apr 19, 2021 Unknown Or Other 108,000 mi

AIRBAG SERVICE LIGHT KEEPS COMING ON WHILE DRIVING ON HIGHWAY AND CITY STREETS.

Apr 17, 2021 Electrical System 63,000 mi

SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP.

Apr 17, 2021 Electrical System 63,000 mi

SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP.

Apr 14, 2021 Service Brakes 100 mi

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL ...

Apr 14, 2021 Engine 100 mi

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL ...

Apr 14, 2021 Steering 100 mi

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL ...

Apr 14, 2021 Electrical System

THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING T...

Apr 14, 2021 Power Train

THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING T...

Apr 14, 2021 Service Brakes 100 mi

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL ...

Apr 14, 2021 Engine 100 mi

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL ...

Apr 14, 2021 Steering 100 mi

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL ...

Apr 14, 2021 Electrical System

THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING T...

Apr 14, 2021 Power Train

THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING T...

Apr 9, 2021 Seats 38,000 mi

I WAS PARKED WAITING FOR A DELIVERY WHEN SUDDENLY I HEAR A LOUD POP, THE HEAD REST POPPED OUT OF THE SOCKET. NO ACCIDENT CAUSED IT. ONLY THE DRIVER SIDE WAS DEPLOYED. THIS HAPPEN IN A SHOPPING PLACE PARKING LOT. VEHICLE WAS STATIONARY.

Apr 9, 2021 Seats 38,000 mi

I WAS PARKED WAITING FOR A DELIVERY WHEN SUDDENLY I HEAR A LOUD POP, THE HEAD REST POPPED OUT OF THE SOCKET. NO ACCIDENT CAUSED IT. ONLY THE DRIVER SIDE WAS DEPLOYED. THIS HAPPEN IN A SHOPPING PLACE PARKING LOT. VEHICLE WAS STATIONARY.

Apr 3, 2021 Seats 109,350 mi

WHILE DRIVING ON THE TURNPIKE, THE PASSENGER HEADREST DEPLOYED WITH MY SON SITTING IN THE SEAT. THERE WAS ABSOLUTELY NO REASON FOR WHY. IT WAS AN INSANE SHOCK TO THE BACK OF HIS HEAD.

Apr 3, 2021 Seats 109,350 mi

WHILE DRIVING ON THE TURNPIKE, THE PASSENGER HEADREST DEPLOYED WITH MY SON SITTING IN THE SEAT. THERE WAS ABSOLUTELY NO REASON FOR WHY. IT WAS AN INSANE SHOCK TO THE BACK OF HIS HEAD.

Mar 28, 2021 Air Bags 80,000 mi

DRIVING DOWN THE ROAD THE PASSENGER HEADREST JUST POPPED OFF WITH NO REAR END COLLISION. THIS SHOULD BE A RECALL AS THIS HAS MANY PEOPLE WITH THE SAME ISSUE.

Mar 28, 2021 Seats 80,000 mi

DRIVING DOWN THE ROAD THE PASSENGER HEADREST JUST POPPED OFF WITH NO REAR END COLLISION. THIS SHOULD BE A RECALL AS THIS HAS MANY PEOPLE WITH THE SAME ISSUE.

Mar 28, 2021 Air Bags 80,000 mi

DRIVING DOWN THE ROAD THE PASSENGER HEADREST JUST POPPED OFF WITH NO REAR END COLLISION. THIS SHOULD BE A RECALL AS THIS HAS MANY PEOPLE WITH THE SAME ISSUE.

Mar 28, 2021 Seats 80,000 mi

DRIVING DOWN THE ROAD THE PASSENGER HEADREST JUST POPPED OFF WITH NO REAR END COLLISION. THIS SHOULD BE A RECALL AS THIS HAS MANY PEOPLE WITH THE SAME ISSUE.

Mar 27, 2021 Seats 90,000 mi

MY DRIVERS SIDE HEADREST DEPLOYED AND THE PLASTIC PARTS ARE BROKEN SO IT WON'T GO BACK INTO PLACE. I WASN'T IN AN ACCIDENT. THIS HAPPENED WHILE I WAS DRIVING THE CAR AND IT HIT ME IN THE HEAD WHEN IT DEPLOYED.

Mar 27, 2021 Seats 90,000 mi

MY DRIVERS SIDE HEADREST DEPLOYED AND THE PLASTIC PARTS ARE BROKEN SO IT WON'T GO BACK INTO PLACE. I WASN'T IN AN ACCIDENT. THIS HAPPENED WHILE I WAS DRIVING THE CAR AND IT HIT ME IN THE HEAD WHEN IT DEPLOYED.

Mar 24, 2021 Unknown Or Other 46,000 mi

THE HEADREST TO MY JEEP POPPED OUT WHILE I WAS DRIVING. IT IS STILL ATTACHED, BUT SEEMS TO BE HANGING BY A THREAD. AFTER LOOKING INSIDE, IT APPEARS THE PLASTIC BROKE OFF THE PART THAT HOLDS THE HEADREST SECURELY. I'VE CALLED CHRYSLER AND THEY SAID THEY WON'T REPLACE IT UNLESS IT HAS COMPLETELY FALLE...

Mar 24, 2021 Engine

W79 DIESEL EGR COOLER RECALL FROM NOVEMBER 2020. (FIRE HAZARD) I AM ON A WAITING LIST TO REMEDY THIS HAZARD!!!! NO PARTS ARE BEING PRODUCED FOR THIS RECALL? WHAT GOOD IS A SAFETY RECALL WITHOUT URGENT RESPONSE WITH PARTS NEEDED.

Mar 24, 2021 Unknown Or Other

W79 DIESEL EGR COOLER RECALL FROM NOVEMBER 2020. (FIRE HAZARD) I AM ON A WAITING LIST TO REMEDY THIS HAZARD!!!! NO PARTS ARE BEING PRODUCED FOR THIS RECALL? WHAT GOOD IS A SAFETY RECALL WITHOUT URGENT RESPONSE WITH PARTS NEEDED.

Mar 24, 2021 Unknown Or Other 46,000 mi

THE HEADREST TO MY JEEP POPPED OUT WHILE I WAS DRIVING. IT IS STILL ATTACHED, BUT SEEMS TO BE HANGING BY A THREAD. AFTER LOOKING INSIDE, IT APPEARS THE PLASTIC BROKE OFF THE PART THAT HOLDS THE HEADREST SECURELY. I'VE CALLED CHRYSLER AND THEY SAID THEY WON'T REPLACE IT UNLESS IT HAS COMPLETELY FALLE...

Mar 24, 2021 Engine

W79 DIESEL EGR COOLER RECALL FROM NOVEMBER 2020. (FIRE HAZARD) I AM ON A WAITING LIST TO REMEDY THIS HAZARD!!!! NO PARTS ARE BEING PRODUCED FOR THIS RECALL? WHAT GOOD IS A SAFETY RECALL WITHOUT URGENT RESPONSE WITH PARTS NEEDED.

Mar 24, 2021 Unknown Or Other

W79 DIESEL EGR COOLER RECALL FROM NOVEMBER 2020. (FIRE HAZARD) I AM ON A WAITING LIST TO REMEDY THIS HAZARD!!!! NO PARTS ARE BEING PRODUCED FOR THIS RECALL? WHAT GOOD IS A SAFETY RECALL WITHOUT URGENT RESPONSE WITH PARTS NEEDED.

Mar 22, 2021 Seats 90,000 mi

DRIVER'S SIDE HEADREST POPPED OPEN AND WILL NOT LATCH BACK IN PLACE. WAS NOT DRIVING AT THE TIME BUT THIS COULD HAVE BEEN DANGEROUS HAD IT POPPED OPENED DURING VEHICLE OPERATION. VEHICLE WAS PARKED IN MY GARAGE AND I WAS IN THE GARAGE AND HEARD A LOUD NOISE, DID NOT KNOW WHAT IT WAS AT THE TIME, B...

Mar 22, 2021 Seats 90,000 mi

DRIVER'S SIDE HEADREST POPPED OPEN AND WILL NOT LATCH BACK IN PLACE. WAS NOT DRIVING AT THE TIME BUT THIS COULD HAVE BEEN DANGEROUS HAD IT POPPED OPENED DURING VEHICLE OPERATION. VEHICLE WAS PARKED IN MY GARAGE AND I WAS IN THE GARAGE AND HEARD A LOUD NOISE, DID NOT KNOW WHAT IT WAS AT THE TIME, B...

Mar 20, 2021 Air Bags 123,832 mi

WHILE PARKED, THE FRONT PASSENGER HEAD REST EXPLODED, PART OF A REAR-COLLISION SAFETY FEATURE AS I UNDERSTAND IT. CONCERN IS THIS COULD CAUSE HEAD/NECK INJURY OR WORSE IF IT OCCURS ON THE DRIVER SIDE WHILE DRIVING, THIS COULD CAUSE AN ACCIDENT

Mar 20, 2021 Air Bags 123,832 mi

WHILE PARKED, THE FRONT PASSENGER HEAD REST EXPLODED, PART OF A REAR-COLLISION SAFETY FEATURE AS I UNDERSTAND IT. CONCERN IS THIS COULD CAUSE HEAD/NECK INJURY OR WORSE IF IT OCCURS ON THE DRIVER SIDE WHILE DRIVING, THIS COULD CAUSE AN ACCIDENT

Mar 17, 2021 Engine 90,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 801...

Mar 17, 2021 Engine And Engine Cooling 90,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 801...

Mar 17, 2021 Engine 90,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 801...

Mar 17, 2021 Engine And Engine Cooling 90,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 801...

Mar 16, 2021 Engine And Engine Cooling

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING). LARSON CHRYSLER JEEP DODGE RAM (2001 N. MERIDIAN, PUYALLUP, WA 98371, (253) 845-1725) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILAB...

Mar 16, 2021 Engine And Engine Cooling

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING). LARSON CHRYSLER JEEP DODGE RAM (2001 N. MERIDIAN, PUYALLUP, WA 98371, (253) 845-1725) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILAB...

Mar 10, 2021 Fuel/propulsion System 87,000 mi

I HAVE BEEN HAVING TROUBLE PUTTING FUEL IN MY CAR SINCE I BOUGHT IT. I WAS TOLD THAT THIS WAS JUST A PROBLEM WITH JEEP GRAND CHEROKEE XJ. BECAUSE IT IS DIFFICULT TO FUEL UP, TWICE I HAVE SPRAYED FUEL ALL OVER MYSELF AND ONCE I HAD THE RENTS MYSELF WITH WATER. MY WARNING LIGHT IS A NOW ON . NOW THE ...

Mar 10, 2021 Fuel/propulsion System 87,000 mi

I HAVE BEEN HAVING TROUBLE PUTTING FUEL IN MY CAR SINCE I BOUGHT IT. I WAS TOLD THAT THIS WAS JUST A PROBLEM WITH JEEP GRAND CHEROKEE XJ. BECAUSE IT IS DIFFICULT TO FUEL UP, TWICE I HAVE SPRAYED FUEL ALL OVER MYSELF AND ONCE I HAD THE RENTS MYSELF WITH WATER. MY WARNING LIGHT IS A NOW ON . NOW THE ...

Mar 8, 2021 Electrical System 93,700 mi

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST ...

Mar 8, 2021 Engine 93,700 mi

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST ...

Mar 8, 2021 Power Train 93,700 mi

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST ...

Mar 8, 2021 Electrical System 93,700 mi

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST ...

Mar 8, 2021 Engine 93,700 mi

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST ...

Mar 8, 2021 Power Train 93,700 mi

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST ...

Mar 7, 2021 Service Brakes Crash 52,000 mi

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, T...

Mar 7, 2021 Vehicle Speed Control Crash 52,000 mi

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, T...

Mar 7, 2021 Forward Collision Avoidance Crash 52,000 mi

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, T...

Mar 7, 2021 Service Brakes Crash 52,000 mi

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, T...

Mar 7, 2021 Vehicle Speed Control Crash 52,000 mi

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, T...

Mar 7, 2021 Forward Collision Avoidance Crash 52,000 mi

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, T...

Mar 5, 2021 Engine 60,612 mi

MY WIFE AND I OWN THIS CAR, WHICH IS TITLED TO HER. TODAY I TOOK IT TO A JEEP DEALER FOR STANDARD, 60,000 MILE MAINTENANCE. THE DEALER DISCOVERED THAT MY RADIATOR WAS LEAKING. I REPLACED IT AT A COST OF $1,026.97. THE DEALER IS ROCHESTER HILLS CHRYSLER, JEEP AND DODGE IN ROCHESTER HILLS, MI.

Mar 5, 2021 Engine 60,612 mi

MY WIFE AND I OWN THIS CAR, WHICH IS TITLED TO HER. TODAY I TOOK IT TO A JEEP DEALER FOR STANDARD, 60,000 MILE MAINTENANCE. THE DEALER DISCOVERED THAT MY RADIATOR WAS LEAKING. I REPLACED IT AT A COST OF $1,026.97. THE DEALER IS ROCHESTER HILLS CHRYSLER, JEEP AND DODGE IN ROCHESTER HILLS, MI.

Mar 2, 2021 Seat Belts

REAR SEAT BELT RETRACTORS DO NOT ADEQUATELY TENSION SEATBELTS.

Mar 2, 2021 Seat Belts

REAR SEAT BELT RETRACTORS DO NOT ADEQUATELY TENSION SEATBELTS.

Feb 28, 2021 Seats 97,151 mi

HEADREST POP OPEN OUT OF NOWHERE AFTER I PARKED THE CAR IN MY DRIVEWAY AND WAS PREPARING TO TAKE OFF MY SEATBELT.

Feb 28, 2021 Seats 97,151 mi

HEADREST POP OPEN OUT OF NOWHERE AFTER I PARKED THE CAR IN MY DRIVEWAY AND WAS PREPARING TO TAKE OFF MY SEATBELT.

Feb 26, 2021 Seats 72,000 mi

THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS SITTING STILL. I DID RECEIVE A LETTER FOR A RECALL. I MISPLACED THE LETTER. CAN I GET ANOTHER SO WHEN I TAKE IT TO THE DEALER I CAN PRESENT IT TO THEM SO THEY KNOW WHAT IS GOING ON. THANK YOU.

Feb 26, 2021 Seats 72,000 mi

THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS SITTING STILL. I DID RECEIVE A LETTER FOR A RECALL. I MISPLACED THE LETTER. CAN I GET ANOTHER SO WHEN I TAKE IT TO THE DEALER I CAN PRESENT IT TO THEM SO THEY KNOW WHAT IS GOING ON. THANK YOU.

Feb 24, 2021 Seats 52,000 mi

MY WIFE AND I WERE DRIVING DOWN THE ROAD IN A NEIGHBORHOOD AND HER BODY JUST SHOT FORWARD LIKE SOMEBODY SHOVED HER FROM BEHIND. THE HEADREST SHOT OUT OF PLACE AND HIT HER IN THE BACK OF THE HEAD FORCING HER FORWARD. SHE HAD SOME NECK PAIN FOR A LITTLE BIT BUT NOTHING SERIOUS. THANKFULLY IT WAS THE P...

Feb 24, 2021 Seats 52,000 mi

MY WIFE AND I WERE DRIVING DOWN THE ROAD IN A NEIGHBORHOOD AND HER BODY JUST SHOT FORWARD LIKE SOMEBODY SHOVED HER FROM BEHIND. THE HEADREST SHOT OUT OF PLACE AND HIT HER IN THE BACK OF THE HEAD FORCING HER FORWARD. SHE HAD SOME NECK PAIN FOR A LITTLE BIT BUT NOTHING SERIOUS. THANKFULLY IT WAS THE P...

Feb 21, 2021 Seats 98,100 mi

THE HEADREST ON MY 2015 JEEP CHEROKEE INADVERTENTLY DEPLOYED ON THE PASSENGER SIDE. INSPECTION OF THE HEADREST SHOWS THE PLASTIC BRACKET HOLDING THE METAL PIN IS BROKEN AND YET THE HOLDING CLAMP IS NOT RELEASED. THE HEADREST CANNOT BE RESET. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. I AM VE...

Feb 21, 2021 Seats 98,100 mi

THE HEADREST ON MY 2015 JEEP CHEROKEE INADVERTENTLY DEPLOYED ON THE PASSENGER SIDE. INSPECTION OF THE HEADREST SHOWS THE PLASTIC BRACKET HOLDING THE METAL PIN IS BROKEN AND YET THE HOLDING CLAMP IS NOT RELEASED. THE HEADREST CANNOT BE RESET. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. I AM VE...

Feb 16, 2021 Electrical System 104,000 mi

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT...

Feb 16, 2021 Power Train 104,000 mi

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT...

Feb 16, 2021 Electrical System 104,000 mi

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT...

Feb 16, 2021 Power Train 104,000 mi

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT...

Feb 13, 2021 Exterior Lighting 117,000 mi

DURING REGULAR USE OF VEHICLE, HEADLAMP CASINGS APPEAR TO BE MELTING. VEHICLE HAS JUST UNDER 120K MILES.

Feb 13, 2021 Exterior Lighting 117,000 mi

DURING REGULAR USE OF VEHICLE, HEADLAMP CASINGS APPEAR TO BE MELTING. VEHICLE HAS JUST UNDER 120K MILES.

Feb 12, 2021 Power Train 107,000 mi

THE VEHICLE STALLS WHILE DRIVING ON THE HIGHWAY. I WILL BE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH AND SOMETIMES THE CAR WILL GIVE A JERK WHEN I ACCELERATE AND SUDDENLY THE VEHICLE SLOWS DOWN TO A STOP (GAS PEDAL DOES NOT WORK TO ACCELERATE) THE CAR SHIFTS ITSELF FROM DRIVE TO NEUTRAL AND A MESSAGE ...

Feb 12, 2021 Power Train 107,000 mi

THE VEHICLE STALLS WHILE DRIVING ON THE HIGHWAY. I WILL BE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH AND SOMETIMES THE CAR WILL GIVE A JERK WHEN I ACCELERATE AND SUDDENLY THE VEHICLE SLOWS DOWN TO A STOP (GAS PEDAL DOES NOT WORK TO ACCELERATE) THE CAR SHIFTS ITSELF FROM DRIVE TO NEUTRAL AND A MESSAGE ...

Feb 8, 2021 Engine Fire 70,000 mi

WHILE DRIVING DOWN THE FREEWAY MY ENGINE SHUT ITSELF OFF AND WENT INTO NEUTRAL. I NOTICED A LOT OF SMOKE/STEAM COMING OUT OF THE BACK OF MY CAR. I PULLED MY CAR OVER TO THE SHOULDER AND STOPPED IT. I OPENED THE HOOD TO SEE IF I COULD SEE WHAT THE ISSUE WAS BUT WAS UNABLE TO IMMEDIATELY SEE THE ISSUE...

Feb 8, 2021 Unknown Or Other Fire 70,000 mi

WHILE DRIVING DOWN THE FREEWAY MY ENGINE SHUT ITSELF OFF AND WENT INTO NEUTRAL. I NOTICED A LOT OF SMOKE/STEAM COMING OUT OF THE BACK OF MY CAR. I PULLED MY CAR OVER TO THE SHOULDER AND STOPPED IT. I OPENED THE HOOD TO SEE IF I COULD SEE WHAT THE ISSUE WAS BUT WAS UNABLE TO IMMEDIATELY SEE THE ISSUE...

Feb 8, 2021 Engine Fire 70,000 mi

WHILE DRIVING DOWN THE FREEWAY MY ENGINE SHUT ITSELF OFF AND WENT INTO NEUTRAL. I NOTICED A LOT OF SMOKE/STEAM COMING OUT OF THE BACK OF MY CAR. I PULLED MY CAR OVER TO THE SHOULDER AND STOPPED IT. I OPENED THE HOOD TO SEE IF I COULD SEE WHAT THE ISSUE WAS BUT WAS UNABLE TO IMMEDIATELY SEE THE ISSUE...

Feb 8, 2021 Unknown Or Other Fire 70,000 mi

WHILE DRIVING DOWN THE FREEWAY MY ENGINE SHUT ITSELF OFF AND WENT INTO NEUTRAL. I NOTICED A LOT OF SMOKE/STEAM COMING OUT OF THE BACK OF MY CAR. I PULLED MY CAR OVER TO THE SHOULDER AND STOPPED IT. I OPENED THE HOOD TO SEE IF I COULD SEE WHAT THE ISSUE WAS BUT WAS UNABLE TO IMMEDIATELY SEE THE ISSUE...

Feb 7, 2021 Service Brakes 91,335 mi

A BIG WARNING COMES ON MY DASH BOARD SAYING BRAKES AND AUTOMATICALLY STOPS WHILE DRIVING ON THE HIGHWAY. THIS HAPPENED TWICE. IT IS SCAREY BECAUSE THERE IS NO REASON I NEED TO BRAKE NOR CAN I CONTROL THAT THE CAR IS FORCE BRAKING IT SELF. I HAVE READ 2 OTHER COMPLAINTS ABOUT THIS ISSUE AND BOTH HAVE...

Feb 7, 2021 Forward Collision Avoidance 91,335 mi

A BIG WARNING COMES ON MY DASH BOARD SAYING BRAKES AND AUTOMATICALLY STOPS WHILE DRIVING ON THE HIGHWAY. THIS HAPPENED TWICE. IT IS SCAREY BECAUSE THERE IS NO REASON I NEED TO BRAKE NOR CAN I CONTROL THAT THE CAR IS FORCE BRAKING IT SELF. I HAVE READ 2 OTHER COMPLAINTS ABOUT THIS ISSUE AND BOTH HAVE...

Feb 7, 2021 Service Brakes 91,335 mi

A BIG WARNING COMES ON MY DASH BOARD SAYING BRAKES AND AUTOMATICALLY STOPS WHILE DRIVING ON THE HIGHWAY. THIS HAPPENED TWICE. IT IS SCAREY BECAUSE THERE IS NO REASON I NEED TO BRAKE NOR CAN I CONTROL THAT THE CAR IS FORCE BRAKING IT SELF. I HAVE READ 2 OTHER COMPLAINTS ABOUT THIS ISSUE AND BOTH HAVE...

Feb 7, 2021 Forward Collision Avoidance 91,335 mi

A BIG WARNING COMES ON MY DASH BOARD SAYING BRAKES AND AUTOMATICALLY STOPS WHILE DRIVING ON THE HIGHWAY. THIS HAPPENED TWICE. IT IS SCAREY BECAUSE THERE IS NO REASON I NEED TO BRAKE NOR CAN I CONTROL THAT THE CAR IS FORCE BRAKING IT SELF. I HAVE READ 2 OTHER COMPLAINTS ABOUT THIS ISSUE AND BOTH HAVE...

Feb 5, 2021 Seats 146,000 mi

DRIVERS SIDE HEADREST DEPLOYED FOR NO REASON WHILE DRIVING.

Feb 5, 2021 Engine

THE CAR REFUSES TO START. IT WON'T TURNOVER. IT IS COMPLETELY SILENT. THE PUSH START WILL NOT WORK.

Feb 5, 2021 Seats 146,000 mi

DRIVERS SIDE HEADREST DEPLOYED FOR NO REASON WHILE DRIVING.

Feb 5, 2021 Engine

THE CAR REFUSES TO START. IT WON'T TURNOVER. IT IS COMPLETELY SILENT. THE PUSH START WILL NOT WORK.

Jan 28, 2021 Seat Belts

THE DRIVER SIDE SEAT BELT DOES NOT RETRACT BACK TO POSITION. WHEN PARKED AND EXITING THE VEHICLE THE SEAT BELT HANGS AND GETS CAUGHT IN THE DOOR. THIS HAS TO BE A SAFETY ISSUE WITH THE SEAT BELT FITTING SO LOOSE BECAUSE IT NO LONGER RETRACTS.

Jan 28, 2021 Seat Belts

THE DRIVER SIDE SEAT BELT DOES NOT RETRACT BACK TO POSITION. WHEN PARKED AND EXITING THE VEHICLE THE SEAT BELT HANGS AND GETS CAUGHT IN THE DOOR. THIS HAS TO BE A SAFETY ISSUE WITH THE SEAT BELT FITTING SO LOOSE BECAUSE IT NO LONGER RETRACTS.

Jan 26, 2021 Electrical System 50,000 mi

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVI...

Jan 26, 2021 Power Train 50,000 mi

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVI...

Jan 26, 2021 Electrical System 50,000 mi

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVI...

Jan 26, 2021 Power Train 50,000 mi

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVI...

Jan 25, 2021 Seats 40,000 mi

DEFECTIVE ACTIVE HEADREST - ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN DRIVEWAY. PLASTIC COMPONENTS BROKEN WHICH HOLD ACTIVE HEADREST

Jan 25, 2021 Seats 40,000 mi

DEFECTIVE ACTIVE HEADREST - ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN DRIVEWAY. PLASTIC COMPONENTS BROKEN WHICH HOLD ACTIVE HEADREST

Jan 22, 2021 Power Train

THE SHIFTER BEGAN JUMPING OUT OF GEAR ABOUT OCTOBER, 2020...WHEN I WOULD PUT IN PARK GETTING OUT IT HAD MOVED BACK TO DRIVE AND I HAD TO QUICKLY GET BACK IN AND PUT BACK IN PARK. THERE HAD BEEN AN EARLIER RE CALL, TOOK TO DEALER SHIP AND THEY SUPPOSEDLY FIXED WHATEVER PROBLEM WAS. AT TIME OF RECALL ...

Jan 22, 2021 Power Train

THE SHIFTER BEGAN JUMPING OUT OF GEAR ABOUT OCTOBER, 2020...WHEN I WOULD PUT IN PARK GETTING OUT IT HAD MOVED BACK TO DRIVE AND I HAD TO QUICKLY GET BACK IN AND PUT BACK IN PARK. THERE HAD BEEN AN EARLIER RE CALL, TOOK TO DEALER SHIP AND THEY SUPPOSEDLY FIXED WHATEVER PROBLEM WAS. AT TIME OF RECALL ...

Jan 21, 2021 Power Train 20,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH TO THE SPORTS MODE AND A WINING NOISE WOULD OCCUR WHILE ACCELERATING. ALSO, WHILE ACCELERATING THE VEHICLE WOULD JERK AND VIBRATE. THE VEHICLE WAS TAKEN...

Jan 21, 2021 Engine

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FAIR OAKS CHANTILLY CHRYSLER JEEP DODGE RAM (4170 AUTO PARK CIR, CHANTILL...

Jan 21, 2021 Power Train 20,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH TO THE SPORTS MODE AND A WINING NOISE WOULD OCCUR WHILE ACCELERATING. ALSO, WHILE ACCELERATING THE VEHICLE WOULD JERK AND VIBRATE. THE VEHICLE WAS TAKEN...

Jan 21, 2021 Engine

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FAIR OAKS CHANTILLY CHRYSLER JEEP DODGE RAM (4170 AUTO PARK CIR, CHANTILL...

Jan 20, 2021 Engine Fire 95,500 mi

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY...

Jan 20, 2021 Fuel/propulsion System Fire 95,500 mi

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY...

Jan 20, 2021 Power Train Fire 95,500 mi

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY...

Jan 20, 2021 Engine Fire 95,500 mi

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY...

Jan 20, 2021 Fuel/propulsion System Fire 95,500 mi

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY...

Jan 20, 2021 Power Train Fire 95,500 mi

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY...

Jan 19, 2021 Engine

2015 GRAND CHEROKEE. CONSUMER WRITES IN REGARDS EGR SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS SOLD WITH AN OPEN RECALL THAT HAD NO AVAILABLE REMEDY. THE VEHICLE IS NOT BEING USED. *JS

Jan 19, 2021 Engine

2015 GRAND CHEROKEE. CONSUMER WRITES IN REGARDS EGR SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS SOLD WITH AN OPEN RECALL THAT HAD NO AVAILABLE REMEDY. THE VEHICLE IS NOT BEING USED. *JS

Jan 17, 2021 Wheels 60,000 mi

2 OF 4 WHEELS HAVE CRACKED RIGHT ALONG THE SEAM AT UNDER 60,000 MILES

Jan 17, 2021 Wheels 60,000 mi

2 OF 4 WHEELS HAVE CRACKED RIGHT ALONG THE SEAM AT UNDER 60,000 MILES

Jan 8, 2021 Engine 130,000 mi

DRIVING DOWN ROAD THE VEHICLE LOST POWER AND THE VEHICLE STALLED CUSTOMER STATED THE HEATER LIGHT CAME ON ALSO,CUSTOMER STATES THE AC WASNT WORKING AT THE SAME TIME VEHICLE TOWED HOME. TRIED TO ADD WATER THE TO VEHICLE PUT NOTICED IT WAS LEAKING CUSTOMER HAD VEHICLE TOWED TO DEALERSHIP TECH PERFO...

Jan 8, 2021 Unknown Or Other 130,000 mi

DRIVING DOWN ROAD THE VEHICLE LOST POWER AND THE VEHICLE STALLED CUSTOMER STATED THE HEATER LIGHT CAME ON ALSO,CUSTOMER STATES THE AC WASNT WORKING AT THE SAME TIME VEHICLE TOWED HOME. TRIED TO ADD WATER THE TO VEHICLE PUT NOTICED IT WAS LEAKING CUSTOMER HAD VEHICLE TOWED TO DEALERSHIP TECH PERFO...

Jan 8, 2021 Engine

I HAVE BEEN ALERTED TO TWO (2) SAFETY RECALLS WHICH MAY LEAD TO BODILY HARM OR EVEN DEATH. THE MANUFACTURER STATES THAT "THE REMEDY FOR THIS CONDITION IS NOT YET AVAILABLE". SO, EACH TIME I USE THIS VEHICLE, I AM EXPOSING MYSELF AND ANY PASSENGERS TO POTENTIALLY GRAVE DANGER. THIS IS UNACCEPTABLE. ...

Jan 8, 2021 Fuel/propulsion System

I HAVE BEEN ALERTED TO TWO (2) SAFETY RECALLS WHICH MAY LEAD TO BODILY HARM OR EVEN DEATH. THE MANUFACTURER STATES THAT "THE REMEDY FOR THIS CONDITION IS NOT YET AVAILABLE". SO, EACH TIME I USE THIS VEHICLE, I AM EXPOSING MYSELF AND ANY PASSENGERS TO POTENTIALLY GRAVE DANGER. THIS IS UNACCEPTABLE. ...

Jan 8, 2021 Engine 130,000 mi

DRIVING DOWN ROAD THE VEHICLE LOST POWER AND THE VEHICLE STALLED CUSTOMER STATED THE HEATER LIGHT CAME ON ALSO,CUSTOMER STATES THE AC WASNT WORKING AT THE SAME TIME VEHICLE TOWED HOME. TRIED TO ADD WATER THE TO VEHICLE PUT NOTICED IT WAS LEAKING CUSTOMER HAD VEHICLE TOWED TO DEALERSHIP TECH PERFO...

Jan 8, 2021 Unknown Or Other 130,000 mi

DRIVING DOWN ROAD THE VEHICLE LOST POWER AND THE VEHICLE STALLED CUSTOMER STATED THE HEATER LIGHT CAME ON ALSO,CUSTOMER STATES THE AC WASNT WORKING AT THE SAME TIME VEHICLE TOWED HOME. TRIED TO ADD WATER THE TO VEHICLE PUT NOTICED IT WAS LEAKING CUSTOMER HAD VEHICLE TOWED TO DEALERSHIP TECH PERFO...

Jan 8, 2021 Engine

I HAVE BEEN ALERTED TO TWO (2) SAFETY RECALLS WHICH MAY LEAD TO BODILY HARM OR EVEN DEATH. THE MANUFACTURER STATES THAT "THE REMEDY FOR THIS CONDITION IS NOT YET AVAILABLE". SO, EACH TIME I USE THIS VEHICLE, I AM EXPOSING MYSELF AND ANY PASSENGERS TO POTENTIALLY GRAVE DANGER. THIS IS UNACCEPTABLE. ...

Jan 8, 2021 Fuel/propulsion System

I HAVE BEEN ALERTED TO TWO (2) SAFETY RECALLS WHICH MAY LEAD TO BODILY HARM OR EVEN DEATH. THE MANUFACTURER STATES THAT "THE REMEDY FOR THIS CONDITION IS NOT YET AVAILABLE". SO, EACH TIME I USE THIS VEHICLE, I AM EXPOSING MYSELF AND ANY PASSENGERS TO POTENTIALLY GRAVE DANGER. THIS IS UNACCEPTABLE. ...

Jan 6, 2021 Power Train 79,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 55 AND 60 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF GEAR. THE CONTACT STATED THAT SHE ALMOST GOT INTO AN ACCIDENT BECAUSE THE VEHICLE ALMOST COMPLETELY STOP. THE CONTACT STATED THAT SHE COASTED OV...

Jan 6, 2021 Power Train 79,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 55 AND 60 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF GEAR. THE CONTACT STATED THAT SHE ALMOST GOT INTO AN ACCIDENT BECAUSE THE VEHICLE ALMOST COMPLETELY STOP. THE CONTACT STATED THAT SHE COASTED OV...

Jan 4, 2021 Air Bags 107,685 mi

SEATBELT HAVING TROUBLE RETRACTING.

Jan 4, 2021 Engine Fire 159,579 mi

I WAS TRAVELING AT A 60MPH SPEED ON A HIGHWAY WHEN I NOTICED THAT MY OIL TEMP LIGHT CAME ON AND READ 285 DEGREES IN MY OPTIONS LIST YET THE STATIONARY OIL TEMP READ IN THE MIDDLE. I PULLED OVER, LET THE ENGINE COOL, CHECKED THE OIL AND COOLANT (ALL FINE). AFTER 45 MINUTES, IT COOLED TO ABOUT 130 D...

Jan 4, 2021 Air Bags 107,685 mi

SEATBELT HAVING TROUBLE RETRACTING.

Jan 4, 2021 Engine Fire 159,579 mi

I WAS TRAVELING AT A 60MPH SPEED ON A HIGHWAY WHEN I NOTICED THAT MY OIL TEMP LIGHT CAME ON AND READ 285 DEGREES IN MY OPTIONS LIST YET THE STATIONARY OIL TEMP READ IN THE MIDDLE. I PULLED OVER, LET THE ENGINE COOL, CHECKED THE OIL AND COOLANT (ALL FINE). AFTER 45 MINUTES, IT COOLED TO ABOUT 130 D...

Jan 1, 2021 Seats 75,000 mi

THE HEADREST POPPED OUT WHILE THE CAR WAS PARKED IN OUR DRIVEWAY. THE PLASTIC IN THE HEADREST APPEARS TO BE BROKEN.

Jan 1, 2021 Seats 75,000 mi

THE HEADREST POPPED OUT WHILE THE CAR WAS PARKED IN OUR DRIVEWAY. THE PLASTIC IN THE HEADREST APPEARS TO BE BROKEN.

Dec 31, 2020 Electrical System

LAST FIVE TO SIX WEEKS THE LIGHTS ON THE PASSENGER RIGHT SIDE BACK AND FRONT GOES COMPLETELY OUT BACK AND FRONT THEN COME BACK ON TWO HOURS LATER I HAVE A APPOINTMENT AT THE DEALERSHIP TO SEE WHAT'S GOING ON

Dec 31, 2020 Electrical System

LAST FIVE TO SIX WEEKS THE LIGHTS ON THE PASSENGER RIGHT SIDE BACK AND FRONT GOES COMPLETELY OUT BACK AND FRONT THEN COME BACK ON TWO HOURS LATER I HAVE A APPOINTMENT AT THE DEALERSHIP TO SEE WHAT'S GOING ON

Dec 29, 2020 Seats 82,000 mi

HEAD RESTRAINT DEPLOYED WITHOUT A REAR END COLLISION OR ANY OTHER MOVING EVENT MY WIFE WAS SIMPLY LOADING THE DOG INTO THE CAR AS IT WAS SITTING IN PARKING LOT AT VET OFFICE.

Dec 29, 2020 Unknown Or Other 82,000 mi

HEAD RESTRAINT DEPLOYED WITHOUT A REAR END COLLISION OR ANY OTHER MOVING EVENT MY WIFE WAS SIMPLY LOADING THE DOG INTO THE CAR AS IT WAS SITTING IN PARKING LOT AT VET OFFICE.

Dec 29, 2020 Engine And Engine Cooling 65,704 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V475000 (ENGINE AND ENGINE COOLING) AND 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER H...

Dec 29, 2020 Seats 82,000 mi

HEAD RESTRAINT DEPLOYED WITHOUT A REAR END COLLISION OR ANY OTHER MOVING EVENT MY WIFE WAS SIMPLY LOADING THE DOG INTO THE CAR AS IT WAS SITTING IN PARKING LOT AT VET OFFICE.

Dec 29, 2020 Unknown Or Other 82,000 mi

HEAD RESTRAINT DEPLOYED WITHOUT A REAR END COLLISION OR ANY OTHER MOVING EVENT MY WIFE WAS SIMPLY LOADING THE DOG INTO THE CAR AS IT WAS SITTING IN PARKING LOT AT VET OFFICE.

Dec 29, 2020 Engine And Engine Cooling 65,704 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V475000 (ENGINE AND ENGINE COOLING) AND 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER H...

Dec 24, 2020 Unknown Or Other 60,000 mi

WHILE DRIVING, PASSENGER HEADREST DEPLOYED. PLASTIC BRACKETS INSIDE HEADREST WHICH KEEPS ACTIVE HEADREST CLOSED, HAS BROKEN. HEADREST NO LONGER USABLE.

Dec 24, 2020 Unknown Or Other 60,000 mi

WHILE DRIVING, PASSENGER HEADREST DEPLOYED. PLASTIC BRACKETS INSIDE HEADREST WHICH KEEPS ACTIVE HEADREST CLOSED, HAS BROKEN. HEADREST NO LONGER USABLE.

Dec 23, 2020 Electrical System 56,668 mi

HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

Dec 23, 2020 Unknown Or Other 56,668 mi

HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

Dec 23, 2020 Electrical System 56,668 mi

HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

Dec 23, 2020 Unknown Or Other 56,668 mi

HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

Dec 18, 2020 Steering 80,000 mi

BRAKE SERVICE APT. DISCOVERED A LEAK IN THE STEERING COLUMN. LEAKING ONTO THE BOOT AND REQUIRING A FULL REPLACEMENT OF THE STEERING SYSTEM. $2,000! 2015 JEEP GC. THERE ARE SO MANY COMPLAINTS OF THIS ISSUE WITH JEEP GC'S DATING BACK TO THE EARLIER 2000 MODELS. THEY NEED TO RECALL THESE JEEPS AND...

Dec 18, 2020 Engine And Engine Cooling 56,700 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECAL...

Dec 18, 2020 Engine 56,700 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECAL...

Dec 18, 2020 Steering 80,000 mi

BRAKE SERVICE APT. DISCOVERED A LEAK IN THE STEERING COLUMN. LEAKING ONTO THE BOOT AND REQUIRING A FULL REPLACEMENT OF THE STEERING SYSTEM. $2,000! 2015 JEEP GC. THERE ARE SO MANY COMPLAINTS OF THIS ISSUE WITH JEEP GC'S DATING BACK TO THE EARLIER 2000 MODELS. THEY NEED TO RECALL THESE JEEPS AND...

Dec 18, 2020 Engine And Engine Cooling 56,700 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECAL...

Dec 18, 2020 Engine 56,700 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECAL...

Dec 14, 2020 Electrical System 40,000 mi

CAR SAYS SERVICE SHIFTER ON THE DASH, SHIFTER WON'T LIGHT UP AND I DO NOT HAVE TO PRESS THE BUTTON IN THE KNOB TO PUT CAR INTO GEAR, USUALLY YOU WOULD HAVE TO PRESS THE BUTTON.

Dec 14, 2020 Electrical System 40,000 mi

CAR SAYS SERVICE SHIFTER ON THE DASH, SHIFTER WON'T LIGHT UP AND I DO NOT HAVE TO PRESS THE BUTTON IN THE KNOB TO PUT CAR INTO GEAR, USUALLY YOU WOULD HAVE TO PRESS THE BUTTON.

Dec 4, 2020 Air Bags 51,000 mi

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A...

Dec 4, 2020 Seats 51,000 mi

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A...

Dec 4, 2020 Unknown Or Other 51,000 mi

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A...

Dec 4, 2020 Air Bags 51,000 mi

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A...

Dec 4, 2020 Seats 51,000 mi

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A...

Dec 4, 2020 Unknown Or Other 51,000 mi

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A...

Nov 23, 2020 Engine 600,000 mi

I HAVE A DIESEL ENGINE WHICH HAS A VERY OBVIOUS LAG IN GETTING POWER TO THE TRANSMISSION. THIS IS GETTING WORSE AND AFFECTS MY ABILITY TO ENTER IN TO TRAFFIC SAFELY.EVEN IF I HAVE ALLOWED FOR SAFE DISTANCE TO MERGE INTO A LANE I NEVER KNOW IF MY CAR WILL SPEED UP QUICKLY ENOUGH SO AS TO NOT GET HIT

Nov 23, 2020 Engine 600,000 mi

I HAVE A DIESEL ENGINE WHICH HAS A VERY OBVIOUS LAG IN GETTING POWER TO THE TRANSMISSION. THIS IS GETTING WORSE AND AFFECTS MY ABILITY TO ENTER IN TO TRAFFIC SAFELY.EVEN IF I HAVE ALLOWED FOR SAFE DISTANCE TO MERGE INTO A LANE I NEVER KNOW IF MY CAR WILL SPEED UP QUICKLY ENOUGH SO AS TO NOT GET HIT

Nov 20, 2020 Engine

I AM HAVING CONSTANT VALVE TAPPING IN MY ENGINE. IT DOESN'T MATTER IF ITS COLD OR WARM, IT TAPS CONTINUOUSLY. I HAVE 114,000 MILES ON MY VEHICLE, BUT HAVE KEPT UP ON ALL VEHICLE MAINTENANCE INCLUDING THE REQUIRED SYNTHETIC OIL CHANGES. I STILL HAVE THE ORIGINAL BRAKES ON MY JEEP, SO IT'S NOT DRIV...

Nov 20, 2020 Engine

I AM HAVING CONSTANT VALVE TAPPING IN MY ENGINE. IT DOESN'T MATTER IF ITS COLD OR WARM, IT TAPS CONTINUOUSLY. I HAVE 114,000 MILES ON MY VEHICLE, BUT HAVE KEPT UP ON ALL VEHICLE MAINTENANCE INCLUDING THE REQUIRED SYNTHETIC OIL CHANGES. I STILL HAVE THE ORIGINAL BRAKES ON MY JEEP, SO IT'S NOT DRIV...

Nov 17, 2020 Seat Belts

WITHIN THE SAME MONTH PERIOD OF TIME BOTH PASSENGER AND DRIVER SIDE SEAT BELTS ARE NOW COMPLETELY FAILING TO RETRACT. EARLIER THIS YEAR THEY STARTED RETRACTING MORE SLOWLY BUT NOW WILL NOT RETRACT AT ALL MAKING THE SEAT BELTS ESSENTIALLY USELESS. I'VE TAKEN THIS VEHICLE TO THE LOCAL DEALER WHO REPOR...

Nov 17, 2020 Seat Belts

WITHIN THE SAME MONTH PERIOD OF TIME BOTH PASSENGER AND DRIVER SIDE SEAT BELTS ARE NOW COMPLETELY FAILING TO RETRACT. EARLIER THIS YEAR THEY STARTED RETRACTING MORE SLOWLY BUT NOW WILL NOT RETRACT AT ALL MAKING THE SEAT BELTS ESSENTIALLY USELESS. I'VE TAKEN THIS VEHICLE TO THE LOCAL DEALER WHO REPOR...

Nov 14, 2020 Seat Belts 79,000 mi

THE SEAT REST POPPED OPENED AND IT CANNOT BE PUSHED BACKED TOGETHER. I WAS PARKED AT THE TIME WHEN THE INCIDENT OCCURRED. BOTH SEAT BELT LOCKS DO NOT OPEN PROPERLY WITHOUT PUSHING DOWN THE BUCKLE INTO THE LOCK WHILE PRESSING ON THE RELEASE BUTTON AT THE SAME TIME. THIS HAS BEEN ONGOING FOR A COUPLE...

Nov 14, 2020 Seats 79,000 mi

THE SEAT REST POPPED OPENED AND IT CANNOT BE PUSHED BACKED TOGETHER. I WAS PARKED AT THE TIME WHEN THE INCIDENT OCCURRED. BOTH SEAT BELT LOCKS DO NOT OPEN PROPERLY WITHOUT PUSHING DOWN THE BUCKLE INTO THE LOCK WHILE PRESSING ON THE RELEASE BUTTON AT THE SAME TIME. THIS HAS BEEN ONGOING FOR A COUPLE...

Nov 14, 2020 Seat Belts 79,000 mi

THE SEAT REST POPPED OPENED AND IT CANNOT BE PUSHED BACKED TOGETHER. I WAS PARKED AT THE TIME WHEN THE INCIDENT OCCURRED. BOTH SEAT BELT LOCKS DO NOT OPEN PROPERLY WITHOUT PUSHING DOWN THE BUCKLE INTO THE LOCK WHILE PRESSING ON THE RELEASE BUTTON AT THE SAME TIME. THIS HAS BEEN ONGOING FOR A COUPLE...

Nov 14, 2020 Seats 79,000 mi

THE SEAT REST POPPED OPENED AND IT CANNOT BE PUSHED BACKED TOGETHER. I WAS PARKED AT THE TIME WHEN THE INCIDENT OCCURRED. BOTH SEAT BELT LOCKS DO NOT OPEN PROPERLY WITHOUT PUSHING DOWN THE BUCKLE INTO THE LOCK WHILE PRESSING ON THE RELEASE BUTTON AT THE SAME TIME. THIS HAS BEEN ONGOING FOR A COUPLE...

Nov 9, 2020 Unknown Or Other

THE LEATHER ON THE DASHBOARD IS BUBBLING. THERE IS SOME SORT OF GLUE ISSUE ON THE VEHICLE.

Nov 9, 2020 Unknown Or Other

THE LEATHER ON THE DASHBOARD IS BUBBLING. THERE IS SOME SORT OF GLUE ISSUE ON THE VEHICLE.

Nov 7, 2020 Engine

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

Nov 7, 2020 Fuel/propulsion System

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

Nov 7, 2020 Power Train

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

Nov 7, 2020 Engine

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

Nov 7, 2020 Fuel/propulsion System

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

Nov 7, 2020 Power Train

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

Nov 5, 2020 Seats 160,841 mi

SHORTLY AFTER I TURNED RIGHT, WHILE LEAVING A PARKING LOT AT LOW SPEED, OUT OF THE BLUE I WAS FORCEFULLY HIT IN THE BACK OF MY HEAD. I PULLED OVER IN CONFUSION TO ASSESS WHAT HAD HAPPENED. THERE WERE NO FLYING OBJECTS IN THE CAR, NOR OTHER CARS BEHIND ME, AS I BRIEFLY WONDERED IF I HAD BEEN REAR-EN...

Nov 5, 2020 Seats 160,841 mi

SHORTLY AFTER I TURNED RIGHT, WHILE LEAVING A PARKING LOT AT LOW SPEED, OUT OF THE BLUE I WAS FORCEFULLY HIT IN THE BACK OF MY HEAD. I PULLED OVER IN CONFUSION TO ASSESS WHAT HAD HAPPENED. THERE WERE NO FLYING OBJECTS IN THE CAR, NOR OTHER CARS BEHIND ME, AS I BRIEFLY WONDERED IF I HAD BEEN REAR-EN...

Nov 4, 2020 Power Train 65,000 mi

EVAPORATOR CORE BEHIND THE DASH HAS DEVELOPED A LEAK AFTER 65,000 MILES, WITHOUT ANY OFF ROAD USE OR BEING INVOLVED IN ANY CRASHES. PAID $50,000. FOR THIS VEHICLE AND EXPECTED IT TO LAST LONGER, ESPECIALLY WITHOUT A $3000 REPAIR THAT IS A NOT A RESULT OF WEAR AND TEAR.

Nov 4, 2020 Air Bags 93,200 mi

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT...

Nov 4, 2020 Seats 93,200 mi

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT...

Nov 4, 2020 Unknown Or Other 93,200 mi

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT...

Nov 4, 2020 Seats 83,000 mi

THE DRIVER'S SIDE HEADREST POPPED OPEN FOR NO REASON. THERE HAD BEEN NO COLLISION. ON INSPECTION OF THE RELEASE MECHANISM IT'S APPARENT THAT THE PLASTIC PIECE, RETAINING A PIN, BROKE AND CAUSED THE HEADREST TO RELEASE AND POP FORWARD. THE VEHICLE WAS STATIONARY (PARKED IN PARKING LOT) WHEN THIS HAP...

Nov 4, 2020 Power Train 65,000 mi

EVAPORATOR CORE BEHIND THE DASH HAS DEVELOPED A LEAK AFTER 65,000 MILES, WITHOUT ANY OFF ROAD USE OR BEING INVOLVED IN ANY CRASHES. PAID $50,000. FOR THIS VEHICLE AND EXPECTED IT TO LAST LONGER, ESPECIALLY WITHOUT A $3000 REPAIR THAT IS A NOT A RESULT OF WEAR AND TEAR.

Nov 4, 2020 Air Bags 93,200 mi

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT...

Nov 4, 2020 Seats 93,200 mi

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT...

Nov 4, 2020 Unknown Or Other 93,200 mi

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT...

Nov 4, 2020 Seats 83,000 mi

THE DRIVER'S SIDE HEADREST POPPED OPEN FOR NO REASON. THERE HAD BEEN NO COLLISION. ON INSPECTION OF THE RELEASE MECHANISM IT'S APPARENT THAT THE PLASTIC PIECE, RETAINING A PIN, BROKE AND CAUSED THE HEADREST TO RELEASE AND POP FORWARD. THE VEHICLE WAS STATIONARY (PARKED IN PARKING LOT) WHEN THIS HAP...

Nov 3, 2020 Power Train 65,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DECELERATING, THE VEHICLE SURGED AND LUNGED FORWARD WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS, NEARLY CAUSING A CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO KOONS TYSONS...

Nov 3, 2020 Power Train 65,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DECELERATING, THE VEHICLE SURGED AND LUNGED FORWARD WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS, NEARLY CAUSING A CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO KOONS TYSONS...

Nov 1, 2020 Unknown Or Other 39,000 mi

LEATHER DASH HAS MASSIVE WRINKLES THAT POPPED UP VERY FAST AND SEEMINGLY OUT OF NOWHERE. VEHICLE HAS ONLY 39,000 MILES AND HAS BEEN WELL KEPT. AGAIN THE WRINKLES CAME FROM NOWHERE AND WORSENED WITHIN ONLY A COUPLE OF DAYS.

Nov 1, 2020 Unknown Or Other 39,000 mi

LEATHER DASH HAS MASSIVE WRINKLES THAT POPPED UP VERY FAST AND SEEMINGLY OUT OF NOWHERE. VEHICLE HAS ONLY 39,000 MILES AND HAS BEEN WELL KEPT. AGAIN THE WRINKLES CAME FROM NOWHERE AND WORSENED WITHIN ONLY A COUPLE OF DAYS.

Oct 27, 2020 Structure 71,730 mi

MY JEEP WAS PARKED ON A LEVEL AREA WHILE IT WAS RAINING AND WHEN I OPENED MY TRUNK I NOTICED WATER LEAKING INTO THE TRUNK AREA FROM THE CEILING FLOWING RATHER QUICKLY. IT APPEARS TO BE COMING FROM THE AREA WHERE THE PASSENGER REAR QUARTER PANEL AND THE ROOF MEET. IT NEVER LEAKED BEFORE AND NOTHING ...

Oct 27, 2020 Structure 71,730 mi

MY JEEP WAS PARKED ON A LEVEL AREA WHILE IT WAS RAINING AND WHEN I OPENED MY TRUNK I NOTICED WATER LEAKING INTO THE TRUNK AREA FROM THE CEILING FLOWING RATHER QUICKLY. IT APPEARS TO BE COMING FROM THE AREA WHERE THE PASSENGER REAR QUARTER PANEL AND THE ROOF MEET. IT NEVER LEAKED BEFORE AND NOTHING ...

Oct 24, 2020 Seats 80,000 mi

WHILE SITTING COMPLETELY STILL AT A RED LIGHT ON A CITY STREET, MY JEEP GRAND CHEROKEE HEADREST POPPED. MY HEAD WAS PUSHED FORWARD AND A LOUD POPPING SOUND OCCURRED. I PULLED OVER TO ASSESS WHAT EXACTLY HAPPENED AND NOTED THAT THE HEADREST HAD SPRUNG UPWARDS AND FORWARD. FURTHER VISUAL ASSESSMENT RE...

Oct 24, 2020 Seats 80,000 mi

WHILE SITTING COMPLETELY STILL AT A RED LIGHT ON A CITY STREET, MY JEEP GRAND CHEROKEE HEADREST POPPED. MY HEAD WAS PUSHED FORWARD AND A LOUD POPPING SOUND OCCURRED. I PULLED OVER TO ASSESS WHAT EXACTLY HAPPENED AND NOTED THAT THE HEADREST HAD SPRUNG UPWARDS AND FORWARD. FURTHER VISUAL ASSESSMENT RE...

Oct 20, 2020 Structure 72,000 mi

LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE V...

Oct 20, 2020 Seats 72,000 mi

LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE V...

Oct 20, 2020 Structure 72,000 mi

LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE V...

Oct 20, 2020 Seats 72,000 mi

LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE V...

Oct 19, 2020 Engine Fire 58,000 mi

THE FIREWALL INSIDE ENGINE COMPARTMENT HAS HEAT DAMAGE FROM EXCESSIVE HEAT COMING FROM ENGINE AREA NEAR TURBO. IT APPEARS THERE MAY HAVE BEEN FIRE. POTENTIAL FIRE HAZARD. DEALER WANTS TO CHARGE ME TO DIAGNOSE AND ENGINE IS STILL UNDER WARRANTY. I CALLED FCA CUSTOMER CARE AND THEY SAID THERE IS NOTHI...

Oct 19, 2020 Engine Fire 58,000 mi

THE FIREWALL INSIDE ENGINE COMPARTMENT HAS HEAT DAMAGE FROM EXCESSIVE HEAT COMING FROM ENGINE AREA NEAR TURBO. IT APPEARS THERE MAY HAVE BEEN FIRE. POTENTIAL FIRE HAZARD. DEALER WANTS TO CHARGE ME TO DIAGNOSE AND ENGINE IS STILL UNDER WARRANTY. I CALLED FCA CUSTOMER CARE AND THEY SAID THERE IS NOTHI...

Oct 16, 2020 Seats 65,000 mi

DRIVER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE PARKED. NO ACCIDENT OCCURRED. MATERIAL FAILURE CAUSED THE DEPLOYMENT, THE HEADREST IS NOW BROKEN AND NEEDS TO BE REPLACED.

Oct 16, 2020 Seats 65,000 mi

DRIVER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE PARKED. NO ACCIDENT OCCURRED. MATERIAL FAILURE CAUSED THE DEPLOYMENT, THE HEADREST IS NOW BROKEN AND NEEDS TO BE REPLACED.

Oct 15, 2020 Seats 75,200 mi

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH I NOTICED THAT THE HEADREST POSITION WAS MORE INTRUSIVE THAN USUAL. I ATTEMPTED TO PUSH THE HEADREST BACK TO A NORMAL POSITION. IT MOVED AS THOUGH IT WERE SPRING LOADED. SUDDENLY I HEARD A POP AND MY HEAD WAS SHOVED FORWARD. THE HEADREST HAD...

Oct 15, 2020 Seats 75,200 mi

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH I NOTICED THAT THE HEADREST POSITION WAS MORE INTRUSIVE THAN USUAL. I ATTEMPTED TO PUSH THE HEADREST BACK TO A NORMAL POSITION. IT MOVED AS THOUGH IT WERE SPRING LOADED. SUDDENLY I HEARD A POP AND MY HEAD WAS SHOVED FORWARD. THE HEADREST HAD...

Oct 14, 2020 Engine And Engine Cooling 83,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LARRY H. MILLER CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114; (505) 633-2050)...

Oct 14, 2020 Engine And Engine Cooling 83,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LARRY H. MILLER CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114; (505) 633-2050)...

Oct 10, 2020 Seats 75,115 mi

WENT OUT TO DRIVEWAY TO GET IN CAR AND HEADREST ON DRIVERS SEAT WAS SPLIT OPEN, EXPOSING ALL INSIDES AND WILL NOT GO BACK TOGETHER.

Oct 10, 2020 Seats 75,115 mi

WENT OUT TO DRIVEWAY TO GET IN CAR AND HEADREST ON DRIVERS SEAT WAS SPLIT OPEN, EXPOSING ALL INSIDES AND WILL NOT GO BACK TOGETHER.

Oct 4, 2020 Unknown Or Other 128,000 mi

YES I AM DRIVING AN THE SERVICE SHIFTER COMES ON. IT HAS COME ON MULTIPLE TIME AND EVEN CHANGED THE GEAR I WAS IN WHILE I WAS DRIVING ON ITS OWN.

Oct 4, 2020 Unknown Or Other 128,000 mi

YES I AM DRIVING AN THE SERVICE SHIFTER COMES ON. IT HAS COME ON MULTIPLE TIME AND EVEN CHANGED THE GEAR I WAS IN WHILE I WAS DRIVING ON ITS OWN.

Sep 27, 2020 Seats 92,800 mi

WE WERE DRIVING ON THE HIGHWAYS APPROXIMATELY 65 WHEN MY DAUGHTER TURNED TO GET SOMETHING FROM THE BACK SEAT. HER ARM HIT THE HEADRESTS AND IT DEPLOYED. LOOKING AT IT FURTHER SAW THAT IT WAS BROKEN.

Sep 27, 2020 Seats 92,800 mi

WE WERE DRIVING ON THE HIGHWAYS APPROXIMATELY 65 WHEN MY DAUGHTER TURNED TO GET SOMETHING FROM THE BACK SEAT. HER ARM HIT THE HEADRESTS AND IT DEPLOYED. LOOKING AT IT FURTHER SAW THAT IT WAS BROKEN.

Sep 26, 2020 Seats 80,000 mi

MY PASSENGER SIDE ACTIVE HEADREST SYSTEM DEPLOYED WHILE DRIVING WITHOUT ANY ACCIDENT. THE PLASTIC CLIP ASSEMBLY INSIDE IS DESTROYED AND SEEMS LIKE IT WAS NOT PROPERLY BUILT TO RETAIN THE PRESSURE.

Sep 26, 2020 Seats 80,000 mi

MY PASSENGER SIDE ACTIVE HEADREST SYSTEM DEPLOYED WHILE DRIVING WITHOUT ANY ACCIDENT. THE PLASTIC CLIP ASSEMBLY INSIDE IS DESTROYED AND SEEMS LIKE IT WAS NOT PROPERLY BUILT TO RETAIN THE PRESSURE.

Sep 25, 2020 Seats 57,200 mi

THE HEAD REST ON THE DRIVER SIDE SEAT POPPED OUT WHILE I WAS DRIVING AT ABOUT 25 MILES PER HOUR. NO ACCIDENT WAS INVOLVED.

Sep 25, 2020 Seats 51,000 mi

WAS TRAVELING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN THE PASSENGER HEADREST DEPLOYED. THERE WAS NO CONTACT FROM ANOTHER VEHICLE. I DIDNT HIT ANY POT HOLES OR BUMPS THAT MAY HAVE TRIGGERED THIS TO HAPPEN. JUST HAPPENED OUT OF NOWHERE. VERY LOAD WHEN IT HAPPENED

Sep 25, 2020 Seats

MY 2015 JEEP GRAND CHEROKEE DRIVER SIDE HEADREST CLIPS BROKE ON THEIR OWN

Sep 25, 2020 Seats 57,200 mi

THE HEAD REST ON THE DRIVER SIDE SEAT POPPED OUT WHILE I WAS DRIVING AT ABOUT 25 MILES PER HOUR. NO ACCIDENT WAS INVOLVED.

Sep 25, 2020 Seats 51,000 mi

WAS TRAVELING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN THE PASSENGER HEADREST DEPLOYED. THERE WAS NO CONTACT FROM ANOTHER VEHICLE. I DIDNT HIT ANY POT HOLES OR BUMPS THAT MAY HAVE TRIGGERED THIS TO HAPPEN. JUST HAPPENED OUT OF NOWHERE. VERY LOAD WHEN IT HAPPENED

Sep 25, 2020 Seats

MY 2015 JEEP GRAND CHEROKEE DRIVER SIDE HEADREST CLIPS BROKE ON THEIR OWN

Sep 23, 2020 Seats 129,000 mi

I WAS SITTING IN MY 2015 JEEP GRAND CHEROKEE, PARKED AND NOT MOVING. WHILE SITTING HERE WAITING ON AN APPOINTMENT, I WAS STRETCHING AND MY ELBOW TAPPED THE FRONT OF THE HEAD REST, THE HEAD REST POPPED FORWARD. I HAD THE SAME ISSUE HAPPEN WITH THE PASSENGER HEAD REST A LITTLE OVER A YEAR AGO WHEN IT ...

Sep 23, 2020 Seats 129,000 mi

I WAS SITTING IN MY 2015 JEEP GRAND CHEROKEE, PARKED AND NOT MOVING. WHILE SITTING HERE WAITING ON AN APPOINTMENT, I WAS STRETCHING AND MY ELBOW TAPPED THE FRONT OF THE HEAD REST, THE HEAD REST POPPED FORWARD. I HAD THE SAME ISSUE HAPPEN WITH THE PASSENGER HEAD REST A LITTLE OVER A YEAR AGO WHEN IT ...

Sep 22, 2020 Air Bags 65,000 mi

PASSENGER HEADREST BURST OPEN IN VEHICLE UNEXPECTEDLY WHILE VEHICLE WAS IN MOTION.

Sep 22, 2020 Seats 65,000 mi

PASSENGER HEADREST BURST OPEN IN VEHICLE UNEXPECTEDLY WHILE VEHICLE WAS IN MOTION.

Sep 22, 2020 Air Bags 72,000 mi

WHILE DRIVING APPROACHING A STOP MY DRIVER SIDE HEADREST AIR BAG DEPLOYED STRIKING ME IN THE HEAD AND ALMOST CAUSING AN ACCIDENT WITH THE STOPPED VEHICLE INFONT OF ME. UPON RESUMING DRIVING NO AIRBAG INDICATOR LIGHT WAS PRESENT. WHEN I ARRIVED AT MY HOME I NOTICED THE RETAINER DID NOT RELEASE RATHER...

Sep 22, 2020 Steering 75,600 mi

TOOK MY JEEP IN FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT BOTH ENDS OF THE STEERING BOX ARE LEAKING WILL NEED REPAIR AT A COST OF NEARLY $2400.00. IN RESEARCHING THIS PROBLEM I DISCOVERED HUNDREDS OF COMPLAINTS ACROSS THE COUNTRY FOR THIS SAME PROBLEM AS WELL AS A RECALL OF JEEP PRODUCTS IN 2011-2...

Sep 22, 2020 Air Bags 65,000 mi

PASSENGER HEADREST BURST OPEN IN VEHICLE UNEXPECTEDLY WHILE VEHICLE WAS IN MOTION.

Sep 22, 2020 Seats 65,000 mi

PASSENGER HEADREST BURST OPEN IN VEHICLE UNEXPECTEDLY WHILE VEHICLE WAS IN MOTION.

Sep 22, 2020 Air Bags 72,000 mi

WHILE DRIVING APPROACHING A STOP MY DRIVER SIDE HEADREST AIR BAG DEPLOYED STRIKING ME IN THE HEAD AND ALMOST CAUSING AN ACCIDENT WITH THE STOPPED VEHICLE INFONT OF ME. UPON RESUMING DRIVING NO AIRBAG INDICATOR LIGHT WAS PRESENT. WHEN I ARRIVED AT MY HOME I NOTICED THE RETAINER DID NOT RELEASE RATHER...

Sep 22, 2020 Steering 75,600 mi

TOOK MY JEEP IN FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT BOTH ENDS OF THE STEERING BOX ARE LEAKING WILL NEED REPAIR AT A COST OF NEARLY $2400.00. IN RESEARCHING THIS PROBLEM I DISCOVERED HUNDREDS OF COMPLAINTS ACROSS THE COUNTRY FOR THIS SAME PROBLEM AS WELL AS A RECALL OF JEEP PRODUCTS IN 2011-2...

Sep 21, 2020 Seats 12,700 mi

UPON ENTERING THE VEHICLE, I FOUND ACTIVE HEAD RESTRAINT (AHR) ON THE PASSENGER SIDE IN A DEPLOYED POSITION. VISUAL INSPECTION SHOWED THAT PLASTIC ENCASING SAFETY PIN HAS CRACKED AND ALLOWED THE PIN TO SEPARATE, WITH METAL HOOKS ON THE OPPOSITE SIDE RETAINING THE PIN. THE VEHICLE WAS PARKED IN A C...

Sep 21, 2020 Seats 39,096 mi

MY PASSENGER SIDE ACTIVE HEAD RESTRAINT SUDDENLY DEPLOYED, WITHOUT WARNING, FROM MY HEADREST WHILE DRIVING THE VEHICLE. THE VEHICLE WAS BEING DRIVEN ON A STRAIGHT RESIDENTIAL STREET AT APPROXIMATELY 35 MPH. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF FRONT OR REAR COLLISION AND HAD NOT ENCOUNTERED A...

Sep 21, 2020 Seats 12,700 mi

UPON ENTERING THE VEHICLE, I FOUND ACTIVE HEAD RESTRAINT (AHR) ON THE PASSENGER SIDE IN A DEPLOYED POSITION. VISUAL INSPECTION SHOWED THAT PLASTIC ENCASING SAFETY PIN HAS CRACKED AND ALLOWED THE PIN TO SEPARATE, WITH METAL HOOKS ON THE OPPOSITE SIDE RETAINING THE PIN. THE VEHICLE WAS PARKED IN A C...

Sep 21, 2020 Seats 39,096 mi

MY PASSENGER SIDE ACTIVE HEAD RESTRAINT SUDDENLY DEPLOYED, WITHOUT WARNING, FROM MY HEADREST WHILE DRIVING THE VEHICLE. THE VEHICLE WAS BEING DRIVEN ON A STRAIGHT RESIDENTIAL STREET AT APPROXIMATELY 35 MPH. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF FRONT OR REAR COLLISION AND HAD NOT ENCOUNTERED A...

Sep 19, 2020 Air Bags 90,000 mi

HEADREST DEPLOYED WITHOUT ANY ACCIDENT WHILE VEHICLE IS PARKED.

Sep 19, 2020 Seats 90,000 mi

HEADREST DEPLOYED WITHOUT ANY ACCIDENT WHILE VEHICLE IS PARKED.

Sep 19, 2020 Air Bags 90,000 mi

HEADREST DEPLOYED WITHOUT ANY ACCIDENT WHILE VEHICLE IS PARKED.

Sep 19, 2020 Seats 90,000 mi

HEADREST DEPLOYED WITHOUT ANY ACCIDENT WHILE VEHICLE IS PARKED.

Sep 18, 2020 Engine

I GOT A SERVICE ENGINE SOON LIGHT. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS PURGE VALVE ON THE EVAPORATOR SYSTEM. I ENCOUNTER THE SAME PROBLEM ON MY 2014 DODGE DURANGO AT THE SAME MILEAGE. I THINK CHRYSLER HAS A SYSTEMIC PROBLEM WITH THIS PART OF THEIR EMISSION SYSTEM.

Sep 18, 2020 Fuel/propulsion System

I GOT A SERVICE ENGINE SOON LIGHT. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS PURGE VALVE ON THE EVAPORATOR SYSTEM. I ENCOUNTER THE SAME PROBLEM ON MY 2014 DODGE DURANGO AT THE SAME MILEAGE. I THINK CHRYSLER HAS A SYSTEMIC PROBLEM WITH THIS PART OF THEIR EMISSION SYSTEM.

Sep 18, 2020 Engine

I GOT A SERVICE ENGINE SOON LIGHT. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS PURGE VALVE ON THE EVAPORATOR SYSTEM. I ENCOUNTER THE SAME PROBLEM ON MY 2014 DODGE DURANGO AT THE SAME MILEAGE. I THINK CHRYSLER HAS A SYSTEMIC PROBLEM WITH THIS PART OF THEIR EMISSION SYSTEM.

Sep 18, 2020 Fuel/propulsion System

I GOT A SERVICE ENGINE SOON LIGHT. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS PURGE VALVE ON THE EVAPORATOR SYSTEM. I ENCOUNTER THE SAME PROBLEM ON MY 2014 DODGE DURANGO AT THE SAME MILEAGE. I THINK CHRYSLER HAS A SYSTEMIC PROBLEM WITH THIS PART OF THEIR EMISSION SYSTEM.

Sep 17, 2020 Suspension 63,899 mi

A WARNING FLASHED TEMPORARILY ON THE DASHBOARD WHILE I WAS DRIVING ON A NORMAL PAVED ROAD INDICATING A SUSPENSION PROBLEM NEEDS TO BE ADDRESSED. WHEN I PARKED THE VEHICLE, I NOTICED THE AIR RIDE SUSPENSION WAS COMPLETELY INFLATED ON THE VEHICLE WHICH MADE IT APPEAR LIFTED HIGH ABOVE THE TIRES. THIS ...

Sep 17, 2020 Suspension 63,899 mi

A WARNING FLASHED TEMPORARILY ON THE DASHBOARD WHILE I WAS DRIVING ON A NORMAL PAVED ROAD INDICATING A SUSPENSION PROBLEM NEEDS TO BE ADDRESSED. WHEN I PARKED THE VEHICLE, I NOTICED THE AIR RIDE SUSPENSION WAS COMPLETELY INFLATED ON THE VEHICLE WHICH MADE IT APPEAR LIFTED HIGH ABOVE THE TIRES. THIS ...

Sep 14, 2020 Seats 49,060 mi

THE PASSENGER ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY AND JOLTED MY WIFE'S HEAD HURTING HER NECK WHICH IS STIFF AND SORE. THE CAR WAS PARKED ON CITY STREET AND MY WIFE JUST STEPPED IN AND SAT DOWN WHEN THE HEAD RESTRAINT DEPLOYED. THE TWO HOOKS INSIDE THE HEAD RESTRAINT APPEAR TO BE DEFECTIVE....

Sep 14, 2020 Air Bags 110,000 mi

SEPTEMBER 14,2020 MONDAY SEPTEMBER 14, 2020 . LEFT WORK AT 8:10 AM. WAS DRIVING HOME ON N CHEROKEE AVE . GOT TO STOP LIGHT O ROSS CLARK CR. TURNED RIGHT AT LIGHT. ACCELERATED . TO SPEED WENT THROUGH LIGHT AT DENTON ROAD . JUST PAST TECHWAY AUTOMOTIVE AND BEFORE LIFE SOUTH COMMUNITY BLOOD BANK. ...

Sep 14, 2020 Seats 49,060 mi

THE PASSENGER ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY AND JOLTED MY WIFE'S HEAD HURTING HER NECK WHICH IS STIFF AND SORE. THE CAR WAS PARKED ON CITY STREET AND MY WIFE JUST STEPPED IN AND SAT DOWN WHEN THE HEAD RESTRAINT DEPLOYED. THE TWO HOOKS INSIDE THE HEAD RESTRAINT APPEAR TO BE DEFECTIVE....

Sep 14, 2020 Air Bags 110,000 mi

SEPTEMBER 14,2020 MONDAY SEPTEMBER 14, 2020 . LEFT WORK AT 8:10 AM. WAS DRIVING HOME ON N CHEROKEE AVE . GOT TO STOP LIGHT O ROSS CLARK CR. TURNED RIGHT AT LIGHT. ACCELERATED . TO SPEED WENT THROUGH LIGHT AT DENTON ROAD . JUST PAST TECHWAY AUTOMOTIVE AND BEFORE LIFE SOUTH COMMUNITY BLOOD BANK. ...

Sep 13, 2020 Seats 120,000 mi

(STATIONARY) WAITING WHILE THE TRANSMISSION WAS IN PARK POSITION, THE PASSENGER HEADREST POP OUT FORWARD AND SEPARATED FROM THE HEADREST TRIM (BACK OF HEADREST ) VEHICLE WAS NOT MOVING AND THERE WAS 'NO' COLLISIONS TO ANY PART OF THE VEHICLE. IT JUST POPPED OUT WITHOUT ANY REASON. IF MY WIFE WAS IN ...

Sep 13, 2020 Seats 120,000 mi

(STATIONARY) WAITING WHILE THE TRANSMISSION WAS IN PARK POSITION, THE PASSENGER HEADREST POP OUT FORWARD AND SEPARATED FROM THE HEADREST TRIM (BACK OF HEADREST ) VEHICLE WAS NOT MOVING AND THERE WAS 'NO' COLLISIONS TO ANY PART OF THE VEHICLE. IT JUST POPPED OUT WITHOUT ANY REASON. IF MY WIFE WAS IN ...

Sep 12, 2020 Air Bags 40,000 mi

WE JUST GOT IN THE CAR AND MY WIFE SUT THE DOOR AND THE HEAD REST EXPLODED ON THE PASSENGER SIDE

Sep 12, 2020 Seats

HEADREST DEPLOYED UNEXPECTEDLY

Sep 12, 2020 Air Bags

FRONT PASSENGER SEAT HEADREST DEPLOYED WHILE SITTING IN THE SEAT. I WAS NOT HIT AT ANYTIME.

Sep 12, 2020 Air Bags 40,000 mi

WE JUST GOT IN THE CAR AND MY WIFE SUT THE DOOR AND THE HEAD REST EXPLODED ON THE PASSENGER SIDE

Sep 12, 2020 Seats

HEADREST DEPLOYED UNEXPECTEDLY

Sep 12, 2020 Air Bags

FRONT PASSENGER SEAT HEADREST DEPLOYED WHILE SITTING IN THE SEAT. I WAS NOT HIT AT ANYTIME.

Sep 10, 2020 Air Bags 64,000 mi

THE PASSENGER SIDE HEADREST DEPLOYED. THE CAR WAS SITTING IN THE DRIVEWAY. NO ONE WAS HURT. IT APPEARS THAT THE PLASTIC PIECES CLAMPED ON TO THE METAL BAR THAT WAS HOLDING THE HEADREST CLOSED BROKE, CAUSING THE HEADREST TO OPEN. I NOTIFIED JEEP CUSTOMER CARE AND THEY TOLD ME SOMEONE WOULD CALL M...

Sep 10, 2020 Power Train 83,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT SHE PARKED ON SIDE OF THE ROAD AND WAS UNABLE TO SHIFT INTO ANY GEARS OTHER THAN NEUTRAL. THE VEHICLE WAS NOT DRIVABLE. TH...

Sep 10, 2020 Air Bags

DRIVER'S SIDE AIRBAG LOCATED IN HEADREST DEPLOYED WHEN STARTING VEHICLE. CAR WAS IN PARK AND WAS NOT INVOLVED IN AN ACCIDENT.

Sep 10, 2020 Air Bags 64,000 mi

THE PASSENGER SIDE HEADREST DEPLOYED. THE CAR WAS SITTING IN THE DRIVEWAY. NO ONE WAS HURT. IT APPEARS THAT THE PLASTIC PIECES CLAMPED ON TO THE METAL BAR THAT WAS HOLDING THE HEADREST CLOSED BROKE, CAUSING THE HEADREST TO OPEN. I NOTIFIED JEEP CUSTOMER CARE AND THEY TOLD ME SOMEONE WOULD CALL M...

Sep 10, 2020 Power Train 83,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT SHE PARKED ON SIDE OF THE ROAD AND WAS UNABLE TO SHIFT INTO ANY GEARS OTHER THAN NEUTRAL. THE VEHICLE WAS NOT DRIVABLE. TH...

Sep 10, 2020 Air Bags

DRIVER'S SIDE AIRBAG LOCATED IN HEADREST DEPLOYED WHEN STARTING VEHICLE. CAR WAS IN PARK AND WAS NOT INVOLVED IN AN ACCIDENT.

Sep 8, 2020 Seats 50,000 mi

VEHICLE WAS STATIONARY, IN PARK, IN A PARKING LOT, AND NO COLLISION OCCURRED. DRIVER, FRONT PASSENGER, AND TWO REAR SEAT PASSENGERS WERE IN THE VEHICLE. FRONT PASSENGER HEADREST DEPLOYED WITHOUT WARNING STRIKING FRONT PASSENGER IN THE BACK OF THE HEAD. VEHICLE MILEAGE APPROXIMATELY 50,000 MILES. ...

Sep 8, 2020 Seats 50,000 mi

VEHICLE WAS STATIONARY, IN PARK, IN A PARKING LOT, AND NO COLLISION OCCURRED. DRIVER, FRONT PASSENGER, AND TWO REAR SEAT PASSENGERS WERE IN THE VEHICLE. FRONT PASSENGER HEADREST DEPLOYED WITHOUT WARNING STRIKING FRONT PASSENGER IN THE BACK OF THE HEAD. VEHICLE MILEAGE APPROXIMATELY 50,000 MILES. ...

Sep 4, 2020 Seats

HEADREST POP OFF ON ITS OWN ON DRIVER AND PASSENGER SEAT

Sep 4, 2020 Seats

HEADREST POP OFF ON ITS OWN ON DRIVER AND PASSENGER SEAT

Sep 2, 2020 Power Train 60,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT IL...

Sep 2, 2020 Engine 60,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT IL...

Sep 2, 2020 Power Train 60,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT IL...

Sep 2, 2020 Engine 60,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT IL...

Sep 1, 2020 Engine Fire 62,000 mi

DRIVING HOME FROM WORK ENGINE LOST POWER SMOKED A LITTLE THEN BURST INTO FLAMES ON A CITY STREET 3:45PM.*DT*DT*JB*JB

Sep 1, 2020 Engine Fire 62,000 mi

DRIVING HOME FROM WORK ENGINE LOST POWER SMOKED A LITTLE THEN BURST INTO FLAMES ON A CITY STREET 3:45PM.*DT*DT*JB*JB

Aug 31, 2020 Engine 75,000 mi

WHILE IN MOTION IN HIGHWAY SPEEDS MY JEEP GRAND CHEROKEE 2015 BEGAN TO STALL AND SUDDENLY TURNED OFF . THE TRUCK WOULD NOT ACCLERATE ONCE I TURNED IT ON AND I COULDN'T CHANGE GEARS. AS THIS OCCURED I BEGAN TO LOSE CONTROL AND NEARLY CRASHED INTO TRAFFIC. THIS IS NOT THE FIRST INCIDENT AS THIS HAS OC...

Aug 31, 2020 Power Train 75,000 mi

WHILE IN MOTION IN HIGHWAY SPEEDS MY JEEP GRAND CHEROKEE 2015 BEGAN TO STALL AND SUDDENLY TURNED OFF . THE TRUCK WOULD NOT ACCLERATE ONCE I TURNED IT ON AND I COULDN'T CHANGE GEARS. AS THIS OCCURED I BEGAN TO LOSE CONTROL AND NEARLY CRASHED INTO TRAFFIC. THIS IS NOT THE FIRST INCIDENT AS THIS HAS OC...

Aug 31, 2020 Engine 75,000 mi

WHILE IN MOTION IN HIGHWAY SPEEDS MY JEEP GRAND CHEROKEE 2015 BEGAN TO STALL AND SUDDENLY TURNED OFF . THE TRUCK WOULD NOT ACCLERATE ONCE I TURNED IT ON AND I COULDN'T CHANGE GEARS. AS THIS OCCURED I BEGAN TO LOSE CONTROL AND NEARLY CRASHED INTO TRAFFIC. THIS IS NOT THE FIRST INCIDENT AS THIS HAS OC...

Aug 31, 2020 Power Train 75,000 mi

WHILE IN MOTION IN HIGHWAY SPEEDS MY JEEP GRAND CHEROKEE 2015 BEGAN TO STALL AND SUDDENLY TURNED OFF . THE TRUCK WOULD NOT ACCLERATE ONCE I TURNED IT ON AND I COULDN'T CHANGE GEARS. AS THIS OCCURED I BEGAN TO LOSE CONTROL AND NEARLY CRASHED INTO TRAFFIC. THIS IS NOT THE FIRST INCIDENT AS THIS HAS OC...

Aug 30, 2020 Seats 61,000 mi

THE PASSENGER HEADREST DEPLOYED ON ITS OWN WHILE THE CAR WAS IN MOTION AS I APPROACH THE STOP LIGHT. LUCKILY MY SON DID NOT SUFFER ANY INJURIES. IF IT HAD BEEN IN THE DRIVER'S SEAT, IT WOULD OF CAUSED A MAJOR ACCIDENT.

Aug 30, 2020 Seats 61,000 mi

THE PASSENGER HEADREST DEPLOYED ON ITS OWN WHILE THE CAR WAS IN MOTION AS I APPROACH THE STOP LIGHT. LUCKILY MY SON DID NOT SUFFER ANY INJURIES. IF IT HAD BEEN IN THE DRIVER'S SEAT, IT WOULD OF CAUSED A MAJOR ACCIDENT.

Aug 29, 2020 Unknown Or Other 56,000 mi

2015 JEEP GRAND CHEROKEE SRT CARBON FIBER TRIM IS WARPING ON THE FRONT DASH

Aug 29, 2020 Unknown Or Other 56,000 mi

2015 JEEP GRAND CHEROKEE SRT CARBON FIBER TRIM IS WARPING ON THE FRONT DASH

Aug 27, 2020 Power Train 46,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE IDLE IN THE DRIVEWAY, THE VEHICLE SUDDENLY BEGAN TO DRIFT BACKWARDS. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP ...

Aug 27, 2020 Power Train 46,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE IDLE IN THE DRIVEWAY, THE VEHICLE SUDDENLY BEGAN TO DRIFT BACKWARDS. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP ...

Aug 26, 2020 Power Train 102,000 mi

RECALL# W58 THERE IS CURRENTLY NO FIX FOR THIS. OUR CAR STOPPED, WILL NOT START AND HAD TO BE TOWED TO THE DEALER WHICH IS WHERE WE FOUND OUT ABOUT THE RECALL. EVEN IF THERE'S NO FIX, SHOULDN'T WE THE CONSUMER BEEN NOTIFIED OF A RECALL THAT POSES A POTENTIAL SAFETY ISSUE? I HAVE NO VEHICLE, WITH NO...

Aug 26, 2020 Power Train 102,000 mi

RECALL# W58 THERE IS CURRENTLY NO FIX FOR THIS. OUR CAR STOPPED, WILL NOT START AND HAD TO BE TOWED TO THE DEALER WHICH IS WHERE WE FOUND OUT ABOUT THE RECALL. EVEN IF THERE'S NO FIX, SHOULDN'T WE THE CONSUMER BEEN NOTIFIED OF A RECALL THAT POSES A POTENTIAL SAFETY ISSUE? I HAVE NO VEHICLE, WITH NO...

Aug 25, 2020 Fuel/propulsion System 102,000 mi

THIS VEHICLE IS UNDRIVEABLE AND IS CURRENTLY AT THE DEALERSHIP. THEY'VE INFORMED US THAT THE PROBLEM IS RELATED TO A RECALL W58, HOWEVER THERE IS CURRENTLY NO FIX AVAILABLE. HOW DO WE PROCEED WHEN THE JEEP/CHRYSLER IS UNWILLING OR UNABLE TO CORRECT THE PROBLEM?

Aug 25, 2020 Seats 102,000 mi

THE ACTIVE HEADREST DEPLOYED WHILE THE CAR WAS STATIONARY AND NOT INVOLVED IN A COLLISION. THE PLASTIC PART HOLDING THE ACTIVE HEADREST IN ITS NORMAL POSITION FAILED, RESULTING IN A PREMATURE UNPROVOKED DEPLOYMENT. IF I HAD BEEN IN THE DRIVER'S SEAT AT THE TIME I WOULD HAVE BEN HIT IN THE BACK OF T...

Aug 25, 2020 Fuel/propulsion System 102,000 mi

THIS VEHICLE IS UNDRIVEABLE AND IS CURRENTLY AT THE DEALERSHIP. THEY'VE INFORMED US THAT THE PROBLEM IS RELATED TO A RECALL W58, HOWEVER THERE IS CURRENTLY NO FIX AVAILABLE. HOW DO WE PROCEED WHEN THE JEEP/CHRYSLER IS UNWILLING OR UNABLE TO CORRECT THE PROBLEM?

Aug 25, 2020 Seats 102,000 mi

THE ACTIVE HEADREST DEPLOYED WHILE THE CAR WAS STATIONARY AND NOT INVOLVED IN A COLLISION. THE PLASTIC PART HOLDING THE ACTIVE HEADREST IN ITS NORMAL POSITION FAILED, RESULTING IN A PREMATURE UNPROVOKED DEPLOYMENT. IF I HAD BEEN IN THE DRIVER'S SEAT AT THE TIME I WOULD HAVE BEN HIT IN THE BACK OF T...

Aug 24, 2020 Air Bags 75,000 mi

THE HEADREST ON MY JEEP POPPED FORWARD SUDDENLY AND UNEXPECTEDLY WHILE PARKED. THIS APPEARS TO HAVE BEEN CAUSED BY A FAILURE OF THE PLASTIC PARTS OF THE WHIPLASH MITIGATION SYSTEM BUILT INTO THE SEAT. WHILE THE SEAT WAS UNOCCUPIED AT THE TIME I FEEL THIS WOULD HAVE CAUSED INJURY HAD SOMEONE BEEN I...

Aug 24, 2020 Seats 75,000 mi

THE HEADREST ON MY JEEP POPPED FORWARD SUDDENLY AND UNEXPECTEDLY WHILE PARKED. THIS APPEARS TO HAVE BEEN CAUSED BY A FAILURE OF THE PLASTIC PARTS OF THE WHIPLASH MITIGATION SYSTEM BUILT INTO THE SEAT. WHILE THE SEAT WAS UNOCCUPIED AT THE TIME I FEEL THIS WOULD HAVE CAUSED INJURY HAD SOMEONE BEEN I...

Aug 24, 2020 Air Bags 75,000 mi

THE HEADREST ON MY JEEP POPPED FORWARD SUDDENLY AND UNEXPECTEDLY WHILE PARKED. THIS APPEARS TO HAVE BEEN CAUSED BY A FAILURE OF THE PLASTIC PARTS OF THE WHIPLASH MITIGATION SYSTEM BUILT INTO THE SEAT. WHILE THE SEAT WAS UNOCCUPIED AT THE TIME I FEEL THIS WOULD HAVE CAUSED INJURY HAD SOMEONE BEEN I...

Aug 24, 2020 Seats 75,000 mi

THE HEADREST ON MY JEEP POPPED FORWARD SUDDENLY AND UNEXPECTEDLY WHILE PARKED. THIS APPEARS TO HAVE BEEN CAUSED BY A FAILURE OF THE PLASTIC PARTS OF THE WHIPLASH MITIGATION SYSTEM BUILT INTO THE SEAT. WHILE THE SEAT WAS UNOCCUPIED AT THE TIME I FEEL THIS WOULD HAVE CAUSED INJURY HAD SOMEONE BEEN I...

Aug 21, 2020 Electrical System 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START, AND THE START BUTTON HAD TO BE PUSHED SEVERAL TIMES. ADDITIONALLY, THE VEHICLE WOULD STALL WHILE DRIVING AND BACKFIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER...

Aug 21, 2020 Engine 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START, AND THE START BUTTON HAD TO BE PUSHED SEVERAL TIMES. ADDITIONALLY, THE VEHICLE WOULD STALL WHILE DRIVING AND BACKFIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER...

Aug 21, 2020 Electrical System 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START, AND THE START BUTTON HAD TO BE PUSHED SEVERAL TIMES. ADDITIONALLY, THE VEHICLE WOULD STALL WHILE DRIVING AND BACKFIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER...

Aug 21, 2020 Engine 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START, AND THE START BUTTON HAD TO BE PUSHED SEVERAL TIMES. ADDITIONALLY, THE VEHICLE WOULD STALL WHILE DRIVING AND BACKFIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER...

Aug 17, 2020 Seats 60,000 mi

I WAS SLOWING DOWN FOR A STOP SIGN, WHEN I HEARD A POP AND THEN FELT MY DRIVER SIDE HEADREST HIT ME IN THE HEAD. AFTER I STOPPED I SAW THAT IT HAD BEEN DEPLOYED WITH THE CLIPS BEING BROKEN.

Aug 17, 2020 Air Bags 82,000 mi

MY CARS DRIVER SIDE HEADREST DEPLOYED WHEN I STARTED THE CAR IN MY DRIVEWAY IN PARK.

Aug 17, 2020 Seats 60,000 mi

I WAS SLOWING DOWN FOR A STOP SIGN, WHEN I HEARD A POP AND THEN FELT MY DRIVER SIDE HEADREST HIT ME IN THE HEAD. AFTER I STOPPED I SAW THAT IT HAD BEEN DEPLOYED WITH THE CLIPS BEING BROKEN.

Aug 17, 2020 Air Bags 82,000 mi

MY CARS DRIVER SIDE HEADREST DEPLOYED WHEN I STARTED THE CAR IN MY DRIVEWAY IN PARK.

Aug 14, 2020 Air Bags 71,000 mi

WE HAD JUST LEFT HOME ON A FAMILY TRIP, TRAVELING AT HIGHWAY SPEEDS. THE PASSENGER HEADREST VIOLENTLY SPRANG OPEN, STRIKING MYSELF IN THE HEAD. WE WERE A LIE TO GET THE VEHICLE STOPED, LOOKED THE WHOLE VEHICLE OVER TO MAKE SURE NOTHING COULD HAVE CAUSE THE HEADREST TO RELEASE LIKE THAT. THE HEADREST...

Aug 14, 2020 Seats 71,000 mi

WE HAD JUST LEFT HOME ON A FAMILY TRIP, TRAVELING AT HIGHWAY SPEEDS. THE PASSENGER HEADREST VIOLENTLY SPRANG OPEN, STRIKING MYSELF IN THE HEAD. WE WERE A LIE TO GET THE VEHICLE STOPED, LOOKED THE WHOLE VEHICLE OVER TO MAKE SURE NOTHING COULD HAVE CAUSE THE HEADREST TO RELEASE LIKE THAT. THE HEADREST...

Aug 14, 2020 Engine 88,928 mi

UPON ENTERING THE CITY STREET A LOUD BANG WAS HEARD FROM THE HOOD OF THE VEHICLE AND CAR STOPPED IN THE MIDDLE OF THE ROAD. POWER WAS IN THE VEHICLE BUT ABILITY TO SHIFT IN GEAR WAS GONE. AFTER TURNING OFF AND BACK ON I WAS ABLE TO PUT THE JEEP IN DRIVE IN ORDER TO CLEAR THE ROAD AS TO AVOID A TRAFF...

Aug 14, 2020 Air Bags 71,000 mi

WE HAD JUST LEFT HOME ON A FAMILY TRIP, TRAVELING AT HIGHWAY SPEEDS. THE PASSENGER HEADREST VIOLENTLY SPRANG OPEN, STRIKING MYSELF IN THE HEAD. WE WERE A LIE TO GET THE VEHICLE STOPED, LOOKED THE WHOLE VEHICLE OVER TO MAKE SURE NOTHING COULD HAVE CAUSE THE HEADREST TO RELEASE LIKE THAT. THE HEADREST...

Aug 14, 2020 Seats 71,000 mi

WE HAD JUST LEFT HOME ON A FAMILY TRIP, TRAVELING AT HIGHWAY SPEEDS. THE PASSENGER HEADREST VIOLENTLY SPRANG OPEN, STRIKING MYSELF IN THE HEAD. WE WERE A LIE TO GET THE VEHICLE STOPED, LOOKED THE WHOLE VEHICLE OVER TO MAKE SURE NOTHING COULD HAVE CAUSE THE HEADREST TO RELEASE LIKE THAT. THE HEADREST...

Aug 14, 2020 Engine 88,928 mi

UPON ENTERING THE CITY STREET A LOUD BANG WAS HEARD FROM THE HOOD OF THE VEHICLE AND CAR STOPPED IN THE MIDDLE OF THE ROAD. POWER WAS IN THE VEHICLE BUT ABILITY TO SHIFT IN GEAR WAS GONE. AFTER TURNING OFF AND BACK ON I WAS ABLE TO PUT THE JEEP IN DRIVE IN ORDER TO CLEAR THE ROAD AS TO AVOID A TRAFF...

Aug 13, 2020 Engine 54,345 mi

MY 6.4 HEMI HAD A LIFTER FAILURE. IT HAS BEEN VERY WELL MAINTAIN OIL CHANGES EVERY 3/5700 MILES. 1000 MILES AGO HAD THE OIL CHANGE. AS IT GOT WARMER THE ENGINE HAD A 'TICK' NOISE. TOOK IT INTO THE DEALERSHIP TO FIND OUT A VERY COMMON LIFTER ISSUE HAS HAPPEN. I AM SHY 3 MONTHS POST WARRANTY...

Aug 13, 2020 Engine 54,345 mi

MY 6.4 HEMI HAD A LIFTER FAILURE. IT HAS BEEN VERY WELL MAINTAIN OIL CHANGES EVERY 3/5700 MILES. 1000 MILES AGO HAD THE OIL CHANGE. AS IT GOT WARMER THE ENGINE HAD A 'TICK' NOISE. TOOK IT INTO THE DEALERSHIP TO FIND OUT A VERY COMMON LIFTER ISSUE HAS HAPPEN. I AM SHY 3 MONTHS POST WARRANTY...

Aug 11, 2020 Unknown Or Other 79,000 mi

LEATHER INSTRUMENT PANEL (IP) COVER DELAMINATING- MY WHOLE LEATHER DASHBOARD IS BUBBLING UP AND COMING OFF. JEEP SAID THEY WONT DO ANYTHING ABOUT IT BECAUSE THE X81 RECALL WAS ONLY FOR CARS 2011-2014. MY CAR IS 2015 SUMMIT WITH THE SAME EXACT PROBLEM.

Aug 11, 2020 Unknown Or Other 79,000 mi

LEATHER INSTRUMENT PANEL (IP) COVER DELAMINATING- MY WHOLE LEATHER DASHBOARD IS BUBBLING UP AND COMING OFF. JEEP SAID THEY WONT DO ANYTHING ABOUT IT BECAUSE THE X81 RECALL WAS ONLY FOR CARS 2011-2014. MY CAR IS 2015 SUMMIT WITH THE SAME EXACT PROBLEM.

Aug 8, 2020 Unknown Or Other 62,245 mi

ACTIVE HEADREST DEPLOYED SPONTANEOUSLY

Aug 8, 2020 Unknown Or Other 62,245 mi

ACTIVE HEADREST DEPLOYED SPONTANEOUSLY

Aug 7, 2020 Seats 69,290 mi

WHILE DRIVING MY VEHICLE ON AN ACTIVE CITY STREET ROADWAY, THE PASSENGER SIDE HEADREST ON THE FRONT SEAT DEPLOYED. MY HUSBAND WAS IN THE SEAT AT THE TIME AND CAUSED HIM TO JOLT FORWARD CAUSING A SLIGHT NECK PAIN. THE UNEXPECTED POP OF THE HEADREST DEPLOYING CAUSED ME, THE DRIVER, TO SWERVE DURING RU...

Aug 7, 2020 Seats 69,290 mi

WHILE DRIVING MY VEHICLE ON AN ACTIVE CITY STREET ROADWAY, THE PASSENGER SIDE HEADREST ON THE FRONT SEAT DEPLOYED. MY HUSBAND WAS IN THE SEAT AT THE TIME AND CAUSED HIM TO JOLT FORWARD CAUSING A SLIGHT NECK PAIN. THE UNEXPECTED POP OF THE HEADREST DEPLOYING CAUSED ME, THE DRIVER, TO SWERVE DURING RU...

Aug 5, 2020 Fuel/propulsion System 26,000 mi

AFTER A STOP AT A STOP SIGN OR RED LIGHT, WHEN TURNING INTO TRAFFIC (RIGHT OR LEFT), I BEGIN TO LOSE ALL ACCELERATION AND MY CAR GOES DEAD! I HAVE TO TRY VERY HARD TO STEER MY CAR OFF ROAD IF I CAN AND THEN PUT THE CAR IN PARK AND START MY CAR UP ALL OVER AGAIN! SCARES ME!!! ALMOST BEEN HIT!! THIS H...

Aug 5, 2020 Seats 52,500 mi

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER HEADREST DEPLOYED. RETAINING CLIPS ARE BROKEN AND THE ENTIRE HEADREST REQUIRES REPLACEMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND THERE WAS NO JARRING MOTION OF ANY KIND WHEN THE DEPLOYMENT OCCURRED.

Aug 5, 2020 Fuel/propulsion System 26,000 mi

AFTER A STOP AT A STOP SIGN OR RED LIGHT, WHEN TURNING INTO TRAFFIC (RIGHT OR LEFT), I BEGIN TO LOSE ALL ACCELERATION AND MY CAR GOES DEAD! I HAVE TO TRY VERY HARD TO STEER MY CAR OFF ROAD IF I CAN AND THEN PUT THE CAR IN PARK AND START MY CAR UP ALL OVER AGAIN! SCARES ME!!! ALMOST BEEN HIT!! THIS H...

Aug 5, 2020 Seats 52,500 mi

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER HEADREST DEPLOYED. RETAINING CLIPS ARE BROKEN AND THE ENTIRE HEADREST REQUIRES REPLACEMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND THERE WAS NO JARRING MOTION OF ANY KIND WHEN THE DEPLOYMENT OCCURRED.

Aug 4, 2020 Seats 55,000 mi

WHILE I WAS DRIVING AT A RATE OF 25 MPH ON A RESIDENTIAL ROAD MY DRIVER SIDE AHR BRACKET HAD BROKEN AND DEPLOYED THE HEADREST SAFETY SYSTEM IN TO THE REAR OF MY HEAD CAUSING ME TO MOMENTARILY SWERVE INTO THE INCOMING TRAFFIC LANE. THANKFULLY THERE WERE NO VEHICLES. IT WAS A VERY DISTURBING INCIDENT ...

Aug 4, 2020 Seats 55,000 mi

WHILE I WAS DRIVING AT A RATE OF 25 MPH ON A RESIDENTIAL ROAD MY DRIVER SIDE AHR BRACKET HAD BROKEN AND DEPLOYED THE HEADREST SAFETY SYSTEM IN TO THE REAR OF MY HEAD CAUSING ME TO MOMENTARILY SWERVE INTO THE INCOMING TRAFFIC LANE. THANKFULLY THERE WERE NO VEHICLES. IT WAS A VERY DISTURBING INCIDENT ...

Aug 3, 2020 Air Bags 92,000 mi

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND ...

Aug 3, 2020 Seats 92,000 mi

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND ...

Aug 3, 2020 Seats 71,000 mi

DRIVERS HEADREST DEPLOYED (POPPED) WHILE STATIONARY IN A PARKING LOT. NO OTHER VEHICLES INVOLVED, THE CAR WAS NOT STRUCK. DEALER STATES NOT UNDER WARRANTY

Aug 3, 2020 Seats 80,000 mi

THE HEADREST OF THE FRONT PASSENGER UNEXPECTEDLY BURST OPEN WITHOUT ANY CRASH WHILE DRIVING.*DT PASSENGER DID NOT RECEIVE ANY INJURIES. HEADREST HAS NOT BEEN REPLACED.*JB

Aug 3, 2020 Air Bags 92,000 mi

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND ...

Aug 3, 2020 Seats 92,000 mi

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND ...

Aug 3, 2020 Seats 71,000 mi

DRIVERS HEADREST DEPLOYED (POPPED) WHILE STATIONARY IN A PARKING LOT. NO OTHER VEHICLES INVOLVED, THE CAR WAS NOT STRUCK. DEALER STATES NOT UNDER WARRANTY

Aug 3, 2020 Seats 80,000 mi

THE HEADREST OF THE FRONT PASSENGER UNEXPECTEDLY BURST OPEN WITHOUT ANY CRASH WHILE DRIVING.*DT PASSENGER DID NOT RECEIVE ANY INJURIES. HEADREST HAS NOT BEEN REPLACED.*JB

Jul 31, 2020 Air Bags 63,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DO...

Jul 31, 2020 Seats 63,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DO...

Jul 31, 2020 Seats 147,000 mi

THE ACTIVE HEADREST DEPLOYED WITH WHILE DRIVING NORMALLY ON A PAVED COUNTY ROAD. THERE WAS NOTHING OUT OF THE ORDINARY THAT WOULD HAVE CAUSED IT TO DEPLOY. LUCKILY MY WIFE WASN'T HURT.

Jul 31, 2020 Air Bags 63,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DO...

Jul 31, 2020 Seats 63,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DO...

Jul 31, 2020 Seats 147,000 mi

THE ACTIVE HEADREST DEPLOYED WITH WHILE DRIVING NORMALLY ON A PAVED COUNTY ROAD. THERE WAS NOTHING OUT OF THE ORDINARY THAT WOULD HAVE CAUSED IT TO DEPLOY. LUCKILY MY WIFE WASN'T HURT.

Jul 29, 2020 Seats 10 mi

THE DRIVER'S SIDE HEAD REST EXPLODED OPEN WHILE I WAS DRIVING ON THE STREET AFTER MAKING A RIGHT TURN. GAVE ME SEVERE NECK PAIN. I FIRST THOUGHT SOMEONE REAR ENDED ME CAUSE THE NOISE WAS SO LOUD. SO I PULLED INTO A PARKING LOT AND FOUND NO ONE HIT ME LOOKS LIKE THE HEADREST MALFUNCTIONED AND EXPL...

Jul 29, 2020 Seats 10 mi

THE DRIVER'S SIDE HEAD REST EXPLODED OPEN WHILE I WAS DRIVING ON THE STREET AFTER MAKING A RIGHT TURN. GAVE ME SEVERE NECK PAIN. I FIRST THOUGHT SOMEONE REAR ENDED ME CAUSE THE NOISE WAS SO LOUD. SO I PULLED INTO A PARKING LOT AND FOUND NO ONE HIT ME LOOKS LIKE THE HEADREST MALFUNCTIONED AND EXPL...

Jul 26, 2020 Seats 133,000 mi

ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT A CRASH OR REAR IMPACT. IT DEPLOYED WHILE DRIVING 65MPH ON THE HIGHWAY.

Jul 26, 2020 Seats 133,000 mi

ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT A CRASH OR REAR IMPACT. IT DEPLOYED WHILE DRIVING 65MPH ON THE HIGHWAY.

Jul 21, 2020 Engine 115,628 mi

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING...

Jul 21, 2020 Fuel/propulsion System 115,628 mi

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING...

Jul 21, 2020 Engine 115,628 mi

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING...

Jul 21, 2020 Fuel/propulsion System 115,628 mi

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING...

Jul 17, 2020 Seats 35,150 mi

THE PASSENGER SIDE HEADREST POPPED FORWARD ABOUT 4 IN WHILE MY CAR WAS PARKED IN FRONT OF MY APARTMENT. THE PLASTIC PIECES HOLDING THE STEEL PIN ARE BROKEN, SO IT IS UNREPAIRABLE WITHOUT REPLACING THE ENTIRE HEADREST. I'M VERY THANKFUL THIS DID NOT OCCUR WHILE I WAS DRIVING, BUT CONCERNS ME THAT IT ...

Jul 17, 2020 Seats 40,000 mi

WHILE PARKED THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED. COULD HAVE SERIOUSLY HURT SOMEONE. THE PLASTIC TABS THAT HOLD THE RELEASE PIN BROKE. IT WAS NOT DEPLOYED BECAUSE OF AN ACCIDENT THAT WOULD RELEASE THE PIN.

Jul 17, 2020 Seats 35,150 mi

THE PASSENGER SIDE HEADREST POPPED FORWARD ABOUT 4 IN WHILE MY CAR WAS PARKED IN FRONT OF MY APARTMENT. THE PLASTIC PIECES HOLDING THE STEEL PIN ARE BROKEN, SO IT IS UNREPAIRABLE WITHOUT REPLACING THE ENTIRE HEADREST. I'M VERY THANKFUL THIS DID NOT OCCUR WHILE I WAS DRIVING, BUT CONCERNS ME THAT IT ...

Jul 17, 2020 Seats 40,000 mi

WHILE PARKED THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED. COULD HAVE SERIOUSLY HURT SOMEONE. THE PLASTIC TABS THAT HOLD THE RELEASE PIN BROKE. IT WAS NOT DEPLOYED BECAUSE OF AN ACCIDENT THAT WOULD RELEASE THE PIN.

Jul 16, 2020 Seats 54,000 mi

WHILE DRIVING IN A STRAIGHT LINE AT ABOUT 35 MPH THROUGH A CITY PARK, THE DRIVER HEAD REST BLEW OPEN AND HIT ME IN THE BACK OF THE HEAD. THERE WAS NO ACCIDENT OF ANY KIND OR POTENTIAL REASON FOR IT TO BLOW OPEN. IT WAS A LOUD POPPING SOUND AND STRONG BLOW TO THE BACK OF MY HEAD. I STOPPED TO ACCESS...

Jul 16, 2020 Suspension 37,000 mi

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

Jul 16, 2020 Wheels 37,000 mi

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

Jul 16, 2020 Seats 54,000 mi

WHILE DRIVING IN A STRAIGHT LINE AT ABOUT 35 MPH THROUGH A CITY PARK, THE DRIVER HEAD REST BLEW OPEN AND HIT ME IN THE BACK OF THE HEAD. THERE WAS NO ACCIDENT OF ANY KIND OR POTENTIAL REASON FOR IT TO BLOW OPEN. IT WAS A LOUD POPPING SOUND AND STRONG BLOW TO THE BACK OF MY HEAD. I STOPPED TO ACCESS...

Jul 16, 2020 Suspension 37,000 mi

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

Jul 16, 2020 Wheels 37,000 mi

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

Jul 14, 2020 Seats 70,000 mi

WHILE MY 2015 JEEP GRAND CHEROKEE WAS PARKED IN MY DRIVEWAY OVERNIGHT, THE DRIVER'S SEAT HEADREST DEPLOYED. THERE WAS NO INCIDENT DURING THE NIGHT THAT WOULD'VE CAUSED THE HEADREST TO DEPLOY, IT SIMPLY DEPLOYED FOR NO REASON. THIS SEEMS LIKE A SAFETY CONCERN TO ME, SINCE IT COULD HAVE HAPPENED WHILE...

Jul 14, 2020 Seats 66,900 mi

AS I WAS DRIVING THE HEAD REST EXPLODED HIT THE BACK OF MY HEAD AND NECK. CAR WAS NOT BREAKING OR DRIVING OVER ANY BUMPS AT THAT TIME

Jul 14, 2020 Seats 70,000 mi

WHILE MY 2015 JEEP GRAND CHEROKEE WAS PARKED IN MY DRIVEWAY OVERNIGHT, THE DRIVER'S SEAT HEADREST DEPLOYED. THERE WAS NO INCIDENT DURING THE NIGHT THAT WOULD'VE CAUSED THE HEADREST TO DEPLOY, IT SIMPLY DEPLOYED FOR NO REASON. THIS SEEMS LIKE A SAFETY CONCERN TO ME, SINCE IT COULD HAVE HAPPENED WHILE...

Jul 14, 2020 Seats 66,900 mi

AS I WAS DRIVING THE HEAD REST EXPLODED HIT THE BACK OF MY HEAD AND NECK. CAR WAS NOT BREAKING OR DRIVING OVER ANY BUMPS AT THAT TIME

Jul 13, 2020 Seats 26,100 mi

MY 2015 JEEP GRAND CHEROKEE SRT DRIVER SIDE AHR HEADREST DEPLOYED ON ITS OWN WHILE THE VEHICLE WAS PARKED. THERE WAS NO COLLISION AT ALL AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT MADE A VERY LOUD POP SOUND AND YOU COULD HEAR THE PLASTIC PARTS IN SIDE THE HEADREST BREAK. YOU CAN NOT ENGAGE TH...

Jul 13, 2020 Steering 4,000 mi

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

Jul 13, 2020 Suspension 4,000 mi

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

Jul 13, 2020 Seats 26,100 mi

MY 2015 JEEP GRAND CHEROKEE SRT DRIVER SIDE AHR HEADREST DEPLOYED ON ITS OWN WHILE THE VEHICLE WAS PARKED. THERE WAS NO COLLISION AT ALL AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT MADE A VERY LOUD POP SOUND AND YOU COULD HEAR THE PLASTIC PARTS IN SIDE THE HEADREST BREAK. YOU CAN NOT ENGAGE TH...

Jul 13, 2020 Steering 4,000 mi

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

Jul 13, 2020 Suspension 4,000 mi

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

Jul 10, 2020 Power Train 48,000 mi

TRANSMISSION DOES NOT SHIFT PROPERLY FROM 2ND TO 3RD. WHILE IN MOTION IT WILL REV UP AND THEN SOMETIMES DECIDE TO SHIFT PROPERLY. IT HAS SHIFTED INTO NEUTRAL WHILE DRIVING AND JERKED. I HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND ONE STATES BECAUSE THERE ARE NO ERROR MESSAGES AND SUPPOSEDLY IT DOES...

Jul 10, 2020 Seats 75,890 mi

PASSENGER HEADREST DEPLOYED

Jul 10, 2020 Power Train 48,000 mi

TRANSMISSION DOES NOT SHIFT PROPERLY FROM 2ND TO 3RD. WHILE IN MOTION IT WILL REV UP AND THEN SOMETIMES DECIDE TO SHIFT PROPERLY. IT HAS SHIFTED INTO NEUTRAL WHILE DRIVING AND JERKED. I HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND ONE STATES BECAUSE THERE ARE NO ERROR MESSAGES AND SUPPOSEDLY IT DOES...

Jul 10, 2020 Seats 75,890 mi

PASSENGER HEADREST DEPLOYED

Jul 8, 2020 Seats 47,000 mi

UNDER NORMAL DRIVING CONDITIONS ON CITY STREETS WITH NO COLLISION THE FRONT PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED. AFTER LOOKING AT IT THE PLASTIC CLIP THAT HOLDS IT TOGETHER HAD BROKEN, ALLOWING IT TO DEPLOY. THE HEADREST HAS NEVER BEEN DEPLOYED BEFORE OR RESET.

Jul 8, 2020 Electrical System 15,000 mi

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VE...

Jul 8, 2020 Unknown Or Other 15,000 mi

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VE...

Jul 8, 2020 Seats 94,000 mi

TWO PEOPLE WERE IN THE VEHICLE, THE DRIVER AND A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS RUNNING BUT IN PARK AT A DRIVE THROUGH WINDOW AT ARBY'S. WHILE TAKING FOOD FROM THE EMPLOYEE THE PASSENGER HEADREST EXPLODED PUSHING THE 85 YEAR OLD PASSENGERS HEAD FORWARD. IT SOUNDED LIKE A GUN SHOT AND T...

Jul 8, 2020 Seats 47,000 mi

UNDER NORMAL DRIVING CONDITIONS ON CITY STREETS WITH NO COLLISION THE FRONT PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED. AFTER LOOKING AT IT THE PLASTIC CLIP THAT HOLDS IT TOGETHER HAD BROKEN, ALLOWING IT TO DEPLOY. THE HEADREST HAS NEVER BEEN DEPLOYED BEFORE OR RESET.

Jul 8, 2020 Electrical System 15,000 mi

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VE...

Jul 8, 2020 Unknown Or Other 15,000 mi

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VE...

Jul 8, 2020 Seats 94,000 mi

TWO PEOPLE WERE IN THE VEHICLE, THE DRIVER AND A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS RUNNING BUT IN PARK AT A DRIVE THROUGH WINDOW AT ARBY'S. WHILE TAKING FOOD FROM THE EMPLOYEE THE PASSENGER HEADREST EXPLODED PUSHING THE 85 YEAR OLD PASSENGERS HEAD FORWARD. IT SOUNDED LIKE A GUN SHOT AND T...

Jul 7, 2020 Unknown Or Other 100,200 mi

I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LOCKED JEEP WAS STOLEN FROM A MALL PARKING...

Jul 7, 2020 Engine 92,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT STATED THAT THE FUEL ECONOMY WAS GREATLY REDUCED AFTER THE REPAIR WAS PERFORMED. THE CONTACT AL...

Jul 7, 2020 Unknown Or Other 100,200 mi

I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LOCKED JEEP WAS STOLEN FROM A MALL PARKING...

Jul 7, 2020 Engine 92,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT STATED THAT THE FUEL ECONOMY WAS GREATLY REDUCED AFTER THE REPAIR WAS PERFORMED. THE CONTACT AL...

Jul 6, 2020 Fuel/propulsion System 53,213 mi

IN PREVIOUS MODEL YEARS THIS HAS BEEN A PROBLEM OF A LONG START. IT HAPPENS JUST ABOUT EVERY DAY THE VEHICLE IS SITTING OVER NIGHT, WAKE UP IN THE MORNING TO GO TO WORK AND IT TAKE A BIT LONGER THAN IT SHOULD TO START UP.

Jul 6, 2020 Fuel/propulsion System 53,213 mi

IN PREVIOUS MODEL YEARS THIS HAS BEEN A PROBLEM OF A LONG START. IT HAPPENS JUST ABOUT EVERY DAY THE VEHICLE IS SITTING OVER NIGHT, WAKE UP IN THE MORNING TO GO TO WORK AND IT TAKE A BIT LONGER THAN IT SHOULD TO START UP.

Jul 2, 2020 Seats 52,000 mi

PASSENGER HEADREST DEPLOYED ON ITS OWN AND NOW IT IS UNABLE TO BE RESET, THANKFULLY IT HAPPENED WHILE SITTING IN THE DRIVEWAY NOT DRIVING DOWN THE HIGHWAY. *TR

Jul 2, 2020 Seats 52,000 mi

PASSENGER HEADREST DEPLOYED ON ITS OWN AND NOW IT IS UNABLE TO BE RESET, THANKFULLY IT HAPPENED WHILE SITTING IN THE DRIVEWAY NOT DRIVING DOWN THE HIGHWAY. *TR

Jun 24, 2020 Power Train 30,000 mi

I PURCHASED MY GRAND CHEROKEE WITH 30K MILES. BEFORE I EVEN MADE MY FIRST PAYMENT, THE TRANSMISSION WAS REPLACED THROUGH MANUFACTURERS WARRANTY. DAYS AFTER DRIVING IT OFF THE LOT, IT WOULD SLAM DOWN THROUGH GEARS DURING DECELERATION AND JUMP/JERK WHEN SHIFTING UP. A LOUD METAL THUD ACCOMPANIED THESE...

Jun 24, 2020 Electrical System 90,000 mi

TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR

Jun 24, 2020 Power Train 30,000 mi

I PURCHASED MY GRAND CHEROKEE WITH 30K MILES. BEFORE I EVEN MADE MY FIRST PAYMENT, THE TRANSMISSION WAS REPLACED THROUGH MANUFACTURERS WARRANTY. DAYS AFTER DRIVING IT OFF THE LOT, IT WOULD SLAM DOWN THROUGH GEARS DURING DECELERATION AND JUMP/JERK WHEN SHIFTING UP. A LOUD METAL THUD ACCOMPANIED THESE...

Jun 24, 2020 Electrical System 90,000 mi

TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR

Jun 22, 2020 Power Train 57,500 mi

AT A REGULAR OIL CHANGE SERVICE, IT WAS DISCOVERED THAT THERE WAS AN ENGINE OIL COOLER LEAK FOR A 2015 JEEP GRAND CHEROKEE WITH LESS THAN 58000 MILES ON IT. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. *TR

Jun 22, 2020 Engine 58,500 mi

DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR

Jun 22, 2020 Steering 58,500 mi

DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR

Jun 22, 2020 Seats 135,201 mi

WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR

Jun 22, 2020 Unknown Or Other 135,201 mi

WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR

Jun 22, 2020 Power Train 57,500 mi

AT A REGULAR OIL CHANGE SERVICE, IT WAS DISCOVERED THAT THERE WAS AN ENGINE OIL COOLER LEAK FOR A 2015 JEEP GRAND CHEROKEE WITH LESS THAN 58000 MILES ON IT. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. *TR

Jun 22, 2020 Engine 58,500 mi

DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR

Jun 22, 2020 Steering 58,500 mi

DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR

Jun 22, 2020 Seats 135,201 mi

WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR

Jun 22, 2020 Unknown Or Other 135,201 mi

WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR

Jun 19, 2020 Seats 50,000 mi

THE CAR WAS TURNED OFF, PARKED IN MY DRIVE WAY. MY SISTER AND I WERE TALKING (I WAS OUTSIDE OF THE CAR- SHE WAS SITTING IN THE PASSENGER SEAT) WITH THE CAR DOOR OPEN. ALL OF A SUDDEN THE HEADREST FLEW OUT AND HIT HER IN THE HEAD.*DT*JB*TR

Jun 19, 2020 Seats 50,000 mi

THE CAR WAS TURNED OFF, PARKED IN MY DRIVE WAY. MY SISTER AND I WERE TALKING (I WAS OUTSIDE OF THE CAR- SHE WAS SITTING IN THE PASSENGER SEAT) WITH THE CAR DOOR OPEN. ALL OF A SUDDEN THE HEADREST FLEW OUT AND HIT HER IN THE HEAD.*DT*JB*TR

Jun 17, 2020 Seats 33,800 mi

WHILE IN MOTION, DURING A ROUTINE SMOOTH DRIVE THE DRIVER SIDE VEHICLE HEADREST SUDDENLY DEPLOYED. THERE WAS NO ACCIDENT OR IMPACT. UPON INSPECTION THE PLASTIC INSIDE HAS FATIGUED. THE VEHICLE HAS 33,000 MILES ON IT. IT CREATED A SAFETY ISSUE WHILE DRIVING AND REMAINS A SAFETY ISSUE UNTIL THE HEADRE...

Jun 17, 2020 Seats 33,800 mi

WHILE IN MOTION, DURING A ROUTINE SMOOTH DRIVE THE DRIVER SIDE VEHICLE HEADREST SUDDENLY DEPLOYED. THERE WAS NO ACCIDENT OR IMPACT. UPON INSPECTION THE PLASTIC INSIDE HAS FATIGUED. THE VEHICLE HAS 33,000 MILES ON IT. IT CREATED A SAFETY ISSUE WHILE DRIVING AND REMAINS A SAFETY ISSUE UNTIL THE HEADRE...

Jun 16, 2020 Seats 92,700 mi

THE HEAD REST POPPED OUT WITHOUT ANY COLLISION. IT JUST HAPPENED UNEXPECTEDLY. AND IS NOT BROKE. *TR

Jun 16, 2020 Seats 92,700 mi

THE HEAD REST POPPED OUT WITHOUT ANY COLLISION. IT JUST HAPPENED UNEXPECTEDLY. AND IS NOT BROKE. *TR

Jun 15, 2020 Seats 118,000 mi

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

Jun 15, 2020 Air Bags 118,000 mi

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

Jun 15, 2020 Air Bags 47,000 mi

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADRE...

Jun 15, 2020 Seats 47,000 mi

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADRE...

Jun 15, 2020 Seats 118,000 mi

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

Jun 15, 2020 Air Bags 118,000 mi

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

Jun 15, 2020 Air Bags 47,000 mi

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADRE...

Jun 15, 2020 Seats 47,000 mi

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADRE...

Jun 14, 2020 Seats 97,400 mi

WHILE STOPPED AT A STOP LIGHT, MY HEAD REST DEPLOYED. I WAS STOPPED AND ON A CITY/TOWN ROAD. THE TEMPERATURE WAS ABOUT 85 DEGREES AND HUMID THAT DAY SO I'M NOT SURE IF THAT HAD ANYTHING TO DO WITH IT BUT IT HAPPENED OUT OF NOWHERE!

Jun 14, 2020 Seats 97,400 mi

WHILE STOPPED AT A STOP LIGHT, MY HEAD REST DEPLOYED. I WAS STOPPED AND ON A CITY/TOWN ROAD. THE TEMPERATURE WAS ABOUT 85 DEGREES AND HUMID THAT DAY SO I'M NOT SURE IF THAT HAD ANYTHING TO DO WITH IT BUT IT HAPPENED OUT OF NOWHERE!

Jun 11, 2020 Unknown Or Other 65,000 mi

THE ACTIVE HEADREST ON THE PASSENGER SEAT SPONTANEOUSLY DEPLOYED WHILE I WAS DRIVING TO WORK. THERE WAS NO REAR END COLLISION TO CAUSE THE DEPLOYMENT. I WAS THE ONLY OCCUPANT IN THE CAR WHEN IT HAPPENED. IT STARTLED ME SO MUCH THAT I ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I WAS DRIVING ABOUT ...

Jun 11, 2020 Unknown Or Other 65,000 mi

THE ACTIVE HEADREST ON THE PASSENGER SEAT SPONTANEOUSLY DEPLOYED WHILE I WAS DRIVING TO WORK. THERE WAS NO REAR END COLLISION TO CAUSE THE DEPLOYMENT. I WAS THE ONLY OCCUPANT IN THE CAR WHEN IT HAPPENED. IT STARTLED ME SO MUCH THAT I ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I WAS DRIVING ABOUT ...

Jun 10, 2020 Seats 60,000 mi

THE PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WAS NO ACCIDENT OR BRAKING AT THE TIME OF SPONTANEOUS DEPLOYMENT. *TR

Jun 10, 2020 Seats 60,000 mi

THE PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WAS NO ACCIDENT OR BRAKING AT THE TIME OF SPONTANEOUS DEPLOYMENT. *TR

Jun 9, 2020 Unknown Or Other 75,000 mi

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR A...

Jun 9, 2020 Visibility 75,000 mi

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR A...

Jun 9, 2020 Equipment 75,000 mi

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR A...

Jun 9, 2020 Seats 58,800 mi

WHILE THE JEEP WAS STATIONARY, IN PARK AND WITH NO OTHER STIMULUS (NO CONTACT ON THE CAR OR THE HEADREST ITSELF), THE PASSENGER SIDE HEADREST SNAPPED FORWARD. I PERFORMED A VISUAL INSPECTION AND SAW THAT THE DEVICE HAD NOT ACTIVATED, INSTEAD THE PLASTIC STRUT THAT HELD THE METAL RETAINING BEAM HAD B...

Jun 9, 2020 Unknown Or Other 75,000 mi

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR A...

Jun 9, 2020 Visibility 75,000 mi

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR A...

Jun 9, 2020 Equipment 75,000 mi

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR A...

Jun 9, 2020 Seats 58,800 mi

WHILE THE JEEP WAS STATIONARY, IN PARK AND WITH NO OTHER STIMULUS (NO CONTACT ON THE CAR OR THE HEADREST ITSELF), THE PASSENGER SIDE HEADREST SNAPPED FORWARD. I PERFORMED A VISUAL INSPECTION AND SAW THAT THE DEVICE HAD NOT ACTIVATED, INSTEAD THE PLASTIC STRUT THAT HELD THE METAL RETAINING BEAM HAD B...

Jun 4, 2020 Seats 60,000 mi

WHILE DRIVING HOME FROM WORK 06/03/20 MY PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OFF/EXPLODED ALMOST WRECKED BECAUSE IT SOUNDED LIKE A GUN SHOT OR SOMETHING HIT MY VEHICLE. *TR

Jun 4, 2020 Seats 60,000 mi

WHILE DRIVING HOME FROM WORK 06/03/20 MY PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OFF/EXPLODED ALMOST WRECKED BECAUSE IT SOUNDED LIKE A GUN SHOT OR SOMETHING HIT MY VEHICLE. *TR

Jun 2, 2020 Seats 41,000 mi

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE OWNERS DRIVEWAY. NO ONE WAS IN THE VEHICLE AT THE TIME. *TR

Jun 2, 2020 Seats 58,000 mi

THE SAFETY FEATURE THAT CAUSES THE HEAD REST TO SEPARATE AND SHOVE THE HEAD FORWARD IN THE EVENT OF A COLLISION WENT OFF WITHOUT WARNING WHILE I WAS DRIVING. IT NEARLY CAUSED AN ACCIDENT RATHER THAN DEPLOYING BECAUSE OF ONE. I'M LUCKY I WASN'T KNOCKED UNCONSCIOUS WHILE DRIVING. THE PLASTIC MECHANISM...

Jun 2, 2020 Seats 41,000 mi

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE OWNERS DRIVEWAY. NO ONE WAS IN THE VEHICLE AT THE TIME. *TR

Jun 2, 2020 Seats 58,000 mi

THE SAFETY FEATURE THAT CAUSES THE HEAD REST TO SEPARATE AND SHOVE THE HEAD FORWARD IN THE EVENT OF A COLLISION WENT OFF WITHOUT WARNING WHILE I WAS DRIVING. IT NEARLY CAUSED AN ACCIDENT RATHER THAN DEPLOYING BECAUSE OF ONE. I'M LUCKY I WASN'T KNOCKED UNCONSCIOUS WHILE DRIVING. THE PLASTIC MECHANISM...

May 29, 2020 Seats

TO START, 2 YEARS AGO THE PASSENGER HEAD RESTRAINT DEPLOYED WITHOUT ME BEING IN AN ACCIDENT. TONIGHT (FRIDAY, MAY 29TH, 2020), WHILE DRIVING ON A CITY STREET AND WITHOUT BEING IN AN ACCIDENT OR HAVING ANY DAMAGE TO MY VEHICLE THE DRIVER SIDE HEAD RESTRAINT DEPLOYED. THIS IS VERY DANGEROUS AND NEEDS ...

May 29, 2020 Seats

TO START, 2 YEARS AGO THE PASSENGER HEAD RESTRAINT DEPLOYED WITHOUT ME BEING IN AN ACCIDENT. TONIGHT (FRIDAY, MAY 29TH, 2020), WHILE DRIVING ON A CITY STREET AND WITHOUT BEING IN AN ACCIDENT OR HAVING ANY DAMAGE TO MY VEHICLE THE DRIVER SIDE HEAD RESTRAINT DEPLOYED. THIS IS VERY DANGEROUS AND NEEDS ...

May 20, 2020 Electrical System 62,000 mi

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED T...

May 20, 2020 Power Train 62,000 mi

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED T...

May 20, 2020 Electrical System 62,000 mi

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED T...

May 20, 2020 Power Train 62,000 mi

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED T...

May 19, 2020 Fuel/propulsion System 150,000 mi

THE JEEP GRAND CHEROKEE RAN OFF. *TR

May 19, 2020 Power Train 90,000 mi

I HAVE BEEN AWARE THAT MY MODEL OF JEEP HAS A HISTORY OF PROBLEMS AND LEGAL SUITS CONCERNING THE GEAR SHIFT. MY JEEP IS AN AUTOMATIC TRANSMISSION AS DECODED BY THE VIN. THE SHIFT SELECTOR HAS ALL OF A SUDDEN BEEN SAYING SERVICE SHIFTER. AND AS THE DAYS HAVE GONE BY THE PROBLEM IS GETTING WORSE. NO...

May 19, 2020 Fuel/propulsion System 150,000 mi

THE JEEP GRAND CHEROKEE RAN OFF. *TR

May 19, 2020 Power Train 90,000 mi

I HAVE BEEN AWARE THAT MY MODEL OF JEEP HAS A HISTORY OF PROBLEMS AND LEGAL SUITS CONCERNING THE GEAR SHIFT. MY JEEP IS AN AUTOMATIC TRANSMISSION AS DECODED BY THE VIN. THE SHIFT SELECTOR HAS ALL OF A SUDDEN BEEN SAYING SERVICE SHIFTER. AND AS THE DAYS HAVE GONE BY THE PROBLEM IS GETTING WORSE. NO...

May 17, 2020 Visibility/wiper 40,000 mi

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

May 17, 2020 Unknown Or Other 40,000 mi

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

May 17, 2020 Visibility/wiper 40,000 mi

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

May 17, 2020 Unknown Or Other 40,000 mi

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

May 15, 2020 Unknown Or Other

I PURCHASED A 2015 JEEP GRAND CHEROKEE-VIN#[XXX], FROM FELDMAN CHEVROLET OF NEW HUDSON ON 05-25-2019. WHEN I REGISTERED THE VEHICLE ON JEEP.COM, I WAS NOTIFIED THAT TWO CRITICAL SAFETY RECALLS WERE AWAITING ATTENTION FROM 2017. THE BRIGHTON JEEP DEALER NOT ONLY CONFIRMED THIS BUT QUESTIONED HOW FELD...

May 15, 2020 Unknown Or Other

I PURCHASED A 2015 JEEP GRAND CHEROKEE-VIN#[XXX], FROM FELDMAN CHEVROLET OF NEW HUDSON ON 05-25-2019. WHEN I REGISTERED THE VEHICLE ON JEEP.COM, I WAS NOTIFIED THAT TWO CRITICAL SAFETY RECALLS WERE AWAITING ATTENTION FROM 2017. THE BRIGHTON JEEP DEALER NOT ONLY CONFIRMED THIS BUT QUESTIONED HOW FELD...

May 11, 2020 Seats 93,000 mi

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR

May 11, 2020 Unknown Or Other 93,000 mi

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR

May 11, 2020 Seats 93,000 mi

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR

May 11, 2020 Unknown Or Other 93,000 mi

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR

May 9, 2020 Seats 114,650 mi

I WAS DRIVING ON THE HIGHWAY WHEN MY HEADREST AIRBAG DEPLOYED FOR NO REASON. IT SMACKED ME IN THE BACK OF THE HEAD. THERE WAS NO IMPACT FROM MY VEHICLE HITTING ANYTHING & NO SUDDEN BRAKING. IT POPPED AND SMACKED ME IN THE BACK OF MY HEAD. I WAS ON MY CELL PHONE AT THE TIME BUT IT WAS SITTING IN MY C...

May 9, 2020 Seats 114,650 mi

I WAS DRIVING ON THE HIGHWAY WHEN MY HEADREST AIRBAG DEPLOYED FOR NO REASON. IT SMACKED ME IN THE BACK OF THE HEAD. THERE WAS NO IMPACT FROM MY VEHICLE HITTING ANYTHING & NO SUDDEN BRAKING. IT POPPED AND SMACKED ME IN THE BACK OF MY HEAD. I WAS ON MY CELL PHONE AT THE TIME BUT IT WAS SITTING IN MY C...

May 5, 2020 Air Bags 86,000 mi

HEADREST JUST POPPED OUT ON DRIVERS SIDE. 2015 JEEP GRAND CHEROKEE. *TR

May 5, 2020 Air Bags 86,000 mi

HEADREST JUST POPPED OUT ON DRIVERS SIDE. 2015 JEEP GRAND CHEROKEE. *TR

May 3, 2020 Seats 52,000 mi

HEADREST SAFETY (AHR) DEPLOYED WHILE I WAS DRIVING ON A CITY STREET AND HIT MY PASSENGER'S HEAD WITH VIOLENCE. I ALMOST CAUSED A SERIOUS ACCIDENT BECAUSE THE NOISE OF THE HEADREST DEPLOYMENT WAS LOUD AND I THOUGHT THAT SOMEONE HIT MY CAR ON THE PASSENGER SIDE. AS A CONSEQUENCE I MOVED TO THE OPPOSIT...

May 3, 2020 Seats 52,000 mi

HEADREST SAFETY (AHR) DEPLOYED WHILE I WAS DRIVING ON A CITY STREET AND HIT MY PASSENGER'S HEAD WITH VIOLENCE. I ALMOST CAUSED A SERIOUS ACCIDENT BECAUSE THE NOISE OF THE HEADREST DEPLOYMENT WAS LOUD AND I THOUGHT THAT SOMEONE HIT MY CAR ON THE PASSENGER SIDE. AS A CONSEQUENCE I MOVED TO THE OPPOSIT...

Apr 28, 2020 Power Train 95,000 mi

2015 GRAND CHEROKEE ALTITUDE- 3.6L. JUST HIT 95000 MILES AND SUDDENLY CAR CONTINUES TO UP SHIFT TO 8TH GEAR EVEN AT LOWER SPEEDS. WHEN ACCELERATOR IS DEPRESSED, CAR WILL DOWNSHIFT BUT WITH NO ACCELERATION DEPRESSED, CAR WILL MOVE ALL THE WAY TO 8TH. DOWNHILL, TRANS WON'T SHIFT BEYOND 3RD GEAR LIKELY...

Apr 28, 2020 Power Train 95,000 mi

2015 GRAND CHEROKEE ALTITUDE- 3.6L. JUST HIT 95000 MILES AND SUDDENLY CAR CONTINUES TO UP SHIFT TO 8TH GEAR EVEN AT LOWER SPEEDS. WHEN ACCELERATOR IS DEPRESSED, CAR WILL DOWNSHIFT BUT WITH NO ACCELERATION DEPRESSED, CAR WILL MOVE ALL THE WAY TO 8TH. DOWNHILL, TRANS WON'T SHIFT BEYOND 3RD GEAR LIKELY...

Apr 17, 2020 Seat Belts 78,000 mi

THE DRIVER SEAT BELT WILL NOT RETRACT, IT STOPPED WORKING FOR NO REASON.. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WILL COST OVER $500.00 TO REPAIR. I DO NOT HAVE THAT KIND OF MONEY TO REPAIR IT, THE CAR IS NOT SAFE TO DRIVE, THIS CAR IS ONLY 5 YEARS OLD. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT...

Apr 17, 2020 Seat Belts 78,000 mi

THE DRIVER SEAT BELT WILL NOT RETRACT, IT STOPPED WORKING FOR NO REASON.. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WILL COST OVER $500.00 TO REPAIR. I DO NOT HAVE THAT KIND OF MONEY TO REPAIR IT, THE CAR IS NOT SAFE TO DRIVE, THIS CAR IS ONLY 5 YEARS OLD. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT...

Apr 16, 2020 Air Bags 70,000 mi

I WAS SITTING IN THE CAR IN THE PARKING LOT AND WAS ABOUT TO START THE CAR AND ALL OF SUDDEN THE DRIVER HEADREST SUDDENLY POPPED OPEN. IT SMACKED ME IN THE HEAD. THERE WAS NO ACCIDENT OR NOTHING UNUSUAL TO CAUSE IT TO HAPPEN. I AM HOPING THERE IS A RECALL ON THIS PROBLEM AND IT GETS FIXED, IT WAS NO...

Apr 16, 2020 Seats 70,000 mi

I WAS SITTING IN THE CAR IN THE PARKING LOT AND WAS ABOUT TO START THE CAR AND ALL OF SUDDEN THE DRIVER HEADREST SUDDENLY POPPED OPEN. IT SMACKED ME IN THE HEAD. THERE WAS NO ACCIDENT OR NOTHING UNUSUAL TO CAUSE IT TO HAPPEN. I AM HOPING THERE IS A RECALL ON THIS PROBLEM AND IT GETS FIXED, IT WAS NO...

Apr 16, 2020 Air Bags 70,000 mi

I WAS SITTING IN THE CAR IN THE PARKING LOT AND WAS ABOUT TO START THE CAR AND ALL OF SUDDEN THE DRIVER HEADREST SUDDENLY POPPED OPEN. IT SMACKED ME IN THE HEAD. THERE WAS NO ACCIDENT OR NOTHING UNUSUAL TO CAUSE IT TO HAPPEN. I AM HOPING THERE IS A RECALL ON THIS PROBLEM AND IT GETS FIXED, IT WAS NO...

Apr 16, 2020 Seats 70,000 mi

I WAS SITTING IN THE CAR IN THE PARKING LOT AND WAS ABOUT TO START THE CAR AND ALL OF SUDDEN THE DRIVER HEADREST SUDDENLY POPPED OPEN. IT SMACKED ME IN THE HEAD. THERE WAS NO ACCIDENT OR NOTHING UNUSUAL TO CAUSE IT TO HAPPEN. I AM HOPING THERE IS A RECALL ON THIS PROBLEM AND IT GETS FIXED, IT WAS NO...

Apr 15, 2020 Seat Belts 67,000 mi

AT ALL TIMES, THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT. VERY UNSAFE! THE BELT HAS TO MUCH SLACK AFTER I HAVE CLICKED IT IN PLACE. I HAVE TRIED WASHING/CLEANING THE BELT WITH NO IMPROVEMENT. DEALERSHIP STATES IT WILL COST ME $500-$750, AND THAT MY WARRANTY WILL NOT COVER THE COST! *TR

Apr 15, 2020 Seat Belts 67,000 mi

AT ALL TIMES, THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT. VERY UNSAFE! THE BELT HAS TO MUCH SLACK AFTER I HAVE CLICKED IT IN PLACE. I HAVE TRIED WASHING/CLEANING THE BELT WITH NO IMPROVEMENT. DEALERSHIP STATES IT WILL COST ME $500-$750, AND THAT MY WARRANTY WILL NOT COVER THE COST! *TR

Apr 14, 2020 Seats 56,000 mi

WHILE DRIVING ON THE HIGHWAY AT 55MPH THE ACTIVE SAFETY HEAD RESTRAINT DEPLOYED, SLAMMING THE BACK OF MY HEAD. I WAS ABLE TO PULL OVER BUT STUNNED AND THIS COULD HAVE RESULTED IN A HIGH-SPEED COLLISION. THERE WAS NO IMPACT OR NO TRIGGERING EVENT TO THIS. A PRELIMINARY CALL TO A DEALERSHIP INDICATES ...

Apr 14, 2020 Air Bags 56,000 mi

WHILE DRIVING ON THE HIGHWAY AT 55MPH THE ACTIVE SAFETY HEAD RESTRAINT DEPLOYED, SLAMMING THE BACK OF MY HEAD. I WAS ABLE TO PULL OVER BUT STUNNED AND THIS COULD HAVE RESULTED IN A HIGH-SPEED COLLISION. THERE WAS NO IMPACT OR NO TRIGGERING EVENT TO THIS. A PRELIMINARY CALL TO A DEALERSHIP INDICATES ...

Apr 14, 2020 Seats 56,000 mi

WHILE DRIVING ON THE HIGHWAY AT 55MPH THE ACTIVE SAFETY HEAD RESTRAINT DEPLOYED, SLAMMING THE BACK OF MY HEAD. I WAS ABLE TO PULL OVER BUT STUNNED AND THIS COULD HAVE RESULTED IN A HIGH-SPEED COLLISION. THERE WAS NO IMPACT OR NO TRIGGERING EVENT TO THIS. A PRELIMINARY CALL TO A DEALERSHIP INDICATES ...

Apr 14, 2020 Air Bags 56,000 mi

WHILE DRIVING ON THE HIGHWAY AT 55MPH THE ACTIVE SAFETY HEAD RESTRAINT DEPLOYED, SLAMMING THE BACK OF MY HEAD. I WAS ABLE TO PULL OVER BUT STUNNED AND THIS COULD HAVE RESULTED IN A HIGH-SPEED COLLISION. THERE WAS NO IMPACT OR NO TRIGGERING EVENT TO THIS. A PRELIMINARY CALL TO A DEALERSHIP INDICATES ...

Apr 13, 2020 Seats 80,000 mi

THE ACTIVE HEAD REST WENT OFF WITHOUT BEING IN AN ACCIDENT (PARKED IN MY DRIVEWAY). THE PASSENGER SEAT HEAD REST POPPED OUT IN 2019 AND HAD TO BE FIXED (WAS NOT COVERED UNDER MY EXTENDED WARRANTY AND JEEP WOULD NOT REIMBURSE ME DUE TO THE 4 YEAR OLD CAR BEING "TOO OLD") AND THE DRIVER'S SIDE POPPED ...

Apr 13, 2020 Seats 80,000 mi

THE ACTIVE HEAD REST WENT OFF WITHOUT BEING IN AN ACCIDENT (PARKED IN MY DRIVEWAY). THE PASSENGER SEAT HEAD REST POPPED OUT IN 2019 AND HAD TO BE FIXED (WAS NOT COVERED UNDER MY EXTENDED WARRANTY AND JEEP WOULD NOT REIMBURSE ME DUE TO THE 4 YEAR OLD CAR BEING "TOO OLD") AND THE DRIVER'S SIDE POPPED ...

Apr 6, 2020 Unknown Or Other

OUR 2015 JEEP GRAND CHEROKEE HAS BEEN EXPERIENCING STALLING ISSUES SINCE OCTOBER 2019. WE HAVE NOW HAD THE VEHICLE IN TO EARNHARDT CHRYSLER JEEP DODGE RAM IN GILBERT, ARIZONA FOR A TOTAL OF 10 TIME AND 70 DAYS FOR THE SAME ISSUE. THE JEEP STALLS WHEN BRAKING AND SLOWING DOWN WHICH MEANS YOU LOOSE ...

Apr 6, 2020 Unknown Or Other

OUR 2015 JEEP GRAND CHEROKEE HAS BEEN EXPERIENCING STALLING ISSUES SINCE OCTOBER 2019. WE HAVE NOW HAD THE VEHICLE IN TO EARNHARDT CHRYSLER JEEP DODGE RAM IN GILBERT, ARIZONA FOR A TOTAL OF 10 TIME AND 70 DAYS FOR THE SAME ISSUE. THE JEEP STALLS WHEN BRAKING AND SLOWING DOWN WHICH MEANS YOU LOOSE ...

Apr 5, 2020 Unknown Or Other 53,998 mi

OUR 2015 JEEP GRAND CHEROKEE ECO DIESEL STALLS WHEN SLOWING. WE HAVE TAKEN OUR JEEP EARNHARDT CHRYSLER DODGE JEEP RAM SERVICE CENTER 10 TIMES AND THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM WHEN THE VEHICLE STALLS IT CREATES A SEVERE SAFETY SITUATION. WHEN THE JEEP STALLS YOU LOOSE POWER STEERING A...

Apr 5, 2020 Unknown Or Other 53,998 mi

OUR 2015 JEEP GRAND CHEROKEE ECO DIESEL STALLS WHEN SLOWING. WE HAVE TAKEN OUR JEEP EARNHARDT CHRYSLER DODGE JEEP RAM SERVICE CENTER 10 TIMES AND THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM WHEN THE VEHICLE STALLS IT CREATES A SEVERE SAFETY SITUATION. WHEN THE JEEP STALLS YOU LOOSE POWER STEERING A...

Apr 2, 2020 Visibility/wiper 106,000 mi

THE DASH BOARD UPPER LEATHER IP IS DE-LAMINATING OR SEPARATING, RESULTING IN REDUCED DRIVER VISIBILITY.

Apr 2, 2020 Visibility/wiper 106,000 mi

THE DASH BOARD UPPER LEATHER IP IS DE-LAMINATING OR SEPARATING, RESULTING IN REDUCED DRIVER VISIBILITY.

Apr 1, 2020 Steering 57,000 mi

MY TRUCK HAS 57,000 MILES ON IT AND THE RACK AND PINION SYSTEM IS LEAKING FLUID FROM BOTH BOOTS AND NEEDS REPLACING

Apr 1, 2020 Steering 57,000 mi

MY TRUCK HAS 57,000 MILES ON IT AND THE RACK AND PINION SYSTEM IS LEAKING FLUID FROM BOTH BOOTS AND NEEDS REPLACING

Mar 30, 2020 Seats 80,000 mi

CANT BELIEVE THIS HAPPENED TO ME IN MY 2015 JEEP SRT ALSO TODAY! WHY DOES THIS DEFECT GO WITHOUT A RECALL FOR ALL JEEP OWNERS? WHILE DRIVING TO DROP MY DAUGHTER OFF TO HER MOMS, MY PREGNANT GIRLFRIEND GETS SMACKED I THE BACK OF HER HEAD! STARTLED HER FOR A SECOND AND SAYS SHES STILL FEELS LIKE SHES ...

Mar 30, 2020 Seats 80,000 mi

CANT BELIEVE THIS HAPPENED TO ME IN MY 2015 JEEP SRT ALSO TODAY! WHY DOES THIS DEFECT GO WITHOUT A RECALL FOR ALL JEEP OWNERS? WHILE DRIVING TO DROP MY DAUGHTER OFF TO HER MOMS, MY PREGNANT GIRLFRIEND GETS SMACKED I THE BACK OF HER HEAD! STARTLED HER FOR A SECOND AND SAYS SHES STILL FEELS LIKE SHES ...

Mar 26, 2020 Power Train 64,000 mi

WHEN SHIFTING FROM PARK TO DRIVE IT WILL JUMP BACK TO PARK AND WILL NOT ENGAGE DRIVE TELLS ME TO PRESS BRAKE AND SHIFT TO DRIVE THIS WILL NOT WORK, I HAVE TO PUT CAR INTO FOUR WHEEL DRIVE TO ENGAGE DRIVE, HAS HAPPENED 6 TIMES TWICE THIS WEEK,DEALER SAYS COULD NOT FIND PROBLEM, I SINCE FOUND OUT THAT...

Mar 26, 2020 Power Train 64,000 mi

WHEN SHIFTING FROM PARK TO DRIVE IT WILL JUMP BACK TO PARK AND WILL NOT ENGAGE DRIVE TELLS ME TO PRESS BRAKE AND SHIFT TO DRIVE THIS WILL NOT WORK, I HAVE TO PUT CAR INTO FOUR WHEEL DRIVE TO ENGAGE DRIVE, HAS HAPPENED 6 TIMES TWICE THIS WEEK,DEALER SAYS COULD NOT FIND PROBLEM, I SINCE FOUND OUT THAT...

Mar 23, 2020 Seats 71,000 mi

DRIVER'S SIDE HEADREST ACTIVATED FOR NO REASON - NO ONE WAS IN THE CAR AND IT WAS PARKED IN MY DRIVEWAY. WOULD HAVE BEEN EXTREMELY DANGEROUS IF HAD HAPPENED WHILE DRIVING. MAY HAPPEN TO THE OTHER HEADREST WHILE A PASSENGER IS IN THAT SEAT. IT CANNOT BE PUT BACK TOGETHER AS THE LATCH BROKE EITHER BEF...

Mar 23, 2020 Seats 71,000 mi

DRIVER'S SIDE HEADREST ACTIVATED FOR NO REASON - NO ONE WAS IN THE CAR AND IT WAS PARKED IN MY DRIVEWAY. WOULD HAVE BEEN EXTREMELY DANGEROUS IF HAD HAPPENED WHILE DRIVING. MAY HAPPEN TO THE OTHER HEADREST WHILE A PASSENGER IS IN THAT SEAT. IT CANNOT BE PUT BACK TOGETHER AS THE LATCH BROKE EITHER BEF...

Mar 16, 2020 Seats 81,770 mi

PASSENGER HEADREST EXPLODED WHILE DRIVING ON THE HIGHWAY, LUCKILY NO ONE WAS IN THE PASSENGER SEAT. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE NOR HAS IT BEEN IN ANY CRASH. SAFETY MALFUNCTION THAT NEEDS TO BE ADDRESSED. TOOK THE VEHICLE TO DEALER AND THEY ARE UNABLE TO PUT RESET THE HEADREST,...

Mar 16, 2020 Seats 81,770 mi

PASSENGER HEADREST EXPLODED WHILE DRIVING ON THE HIGHWAY, LUCKILY NO ONE WAS IN THE PASSENGER SEAT. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE NOR HAS IT BEEN IN ANY CRASH. SAFETY MALFUNCTION THAT NEEDS TO BE ADDRESSED. TOOK THE VEHICLE TO DEALER AND THEY ARE UNABLE TO PUT RESET THE HEADREST,...

Mar 10, 2020 Seats 63,316 mi

THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.

Mar 10, 2020 Unknown Or Other 63,316 mi

THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.

Mar 10, 2020 Seats 63,316 mi

THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.

Mar 10, 2020 Unknown Or Other 63,316 mi

THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.

Mar 5, 2020 Electronic Stability Control (esc)

CYLINDER 3 MISFIRE KEEPS POPPING UP. WENT TO 2 MECHANICS TO GET IT FIXED. REPLACED THE COIL AND SPARK PLUGS. GOT IT CHECKED AGAIN SAID IT'S FINE AND NOTHINGS WRONG BUT IT KEEPS MISFIRING.

Mar 5, 2020 Electronic Stability Control (esc)

CYLINDER 3 MISFIRE KEEPS POPPING UP. WENT TO 2 MECHANICS TO GET IT FIXED. REPLACED THE COIL AND SPARK PLUGS. GOT IT CHECKED AGAIN SAID IT'S FINE AND NOTHINGS WRONG BUT IT KEEPS MISFIRING.

Mar 3, 2020 Engine 45,678 mi

HEARD TICKING COMING FROM ENGINE SHORTLY AFTER ROUTINE OIL CHANGE. BROUGHT THE CAR IN, AND WAS TOLD I HAD TO HAVE INTAKE & EXHAUST CAMSHAFT & LIFTERS REPLACED. HAD REPAIRED, A WEEK LATER CHECK ENGINE LIGHT CAME ON. GOT A P0456 CODE, BROUGHT IT IN AND AT THIS POINT THEY SAID I NEEDED TO REPLACE E...

Mar 3, 2020 Engine 45,678 mi

HEARD TICKING COMING FROM ENGINE SHORTLY AFTER ROUTINE OIL CHANGE. BROUGHT THE CAR IN, AND WAS TOLD I HAD TO HAVE INTAKE & EXHAUST CAMSHAFT & LIFTERS REPLACED. HAD REPAIRED, A WEEK LATER CHECK ENGINE LIGHT CAME ON. GOT A P0456 CODE, BROUGHT IT IN AND AT THIS POINT THEY SAID I NEEDED TO REPLACE E...

Feb 28, 2020 Seats 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, WHEN THE FRONT PASSENGER SIDE HEADREST AIR BAG DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED HEAD, NECK AND BACK INJURIES. THE CON...

Feb 28, 2020 Seats 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, WHEN THE FRONT PASSENGER SIDE HEADREST AIR BAG DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED HEAD, NECK AND BACK INJURIES. THE CON...

Feb 27, 2020 Power Train 10,000 mi

JEEP SHIFTS DOWN TO FIRST GEAR AUTOMATICALLY FROM HIGHER SPEEDS 30 TO 50 MPH WITHOUT WARNING,RACING ENGINE ERRATICALLY @ HIGH RPMS THIS HAS HAPPENED 10 TIMES IN THE YEAR WE HAVE OWNED IT. 2 DIFFERENT DEALERS HAVE TRIED TO FIND ROOT CAUSE WITH NO ANSWER WE ARE AFRAID TO DRIVE IT FILED A STAR CAS...

Feb 27, 2020 Power Train 10,000 mi

JEEP SHIFTS DOWN TO FIRST GEAR AUTOMATICALLY FROM HIGHER SPEEDS 30 TO 50 MPH WITHOUT WARNING,RACING ENGINE ERRATICALLY @ HIGH RPMS THIS HAS HAPPENED 10 TIMES IN THE YEAR WE HAVE OWNED IT. 2 DIFFERENT DEALERS HAVE TRIED TO FIND ROOT CAUSE WITH NO ANSWER WE ARE AFRAID TO DRIVE IT FILED A STAR CAS...

Feb 26, 2020 Steering 44,500 mi

I WENT IN TO HAVE A ROUTINE OIL CHANGE AND FOUND OUT THAT I NEEDED TO REPLACE MY RACK AND PINION. MY JEEP IS A 2015 GRAND CHEROKEE WITH LESS THAN 45,000 MILES. THE PRIMARY USE OF THE VEHICLE IS JUST GETTING BACK AND FORTH TO WORK AND IT HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD. THIS IS NOT A FAILUR...

Feb 26, 2020 Steering 44,500 mi

I WENT IN TO HAVE A ROUTINE OIL CHANGE AND FOUND OUT THAT I NEEDED TO REPLACE MY RACK AND PINION. MY JEEP IS A 2015 GRAND CHEROKEE WITH LESS THAN 45,000 MILES. THE PRIMARY USE OF THE VEHICLE IS JUST GETTING BACK AND FORTH TO WORK AND IT HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD. THIS IS NOT A FAILUR...

Feb 23, 2020 Unknown Or Other 20,000 mi

THE CARBON FIBER TRIM INSIDE ARE PEELING AND THEY ARE SHARP.

Feb 23, 2020 Unknown Or Other 86,000 mi

MY CHECK ENGINE LIGHT COMES ON AND IT WILL NOT START WITH REMOTE

Feb 23, 2020 Unknown Or Other 20,000 mi

THE CARBON FIBER TRIM INSIDE ARE PEELING AND THEY ARE SHARP.

Feb 23, 2020 Unknown Or Other 86,000 mi

MY CHECK ENGINE LIGHT COMES ON AND IT WILL NOT START WITH REMOTE

Feb 22, 2020 Power Train 40,000 mi

SERVICE SHIFTER LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY. HAS OCCURRED MULTIPLE TIMES AND HAS BEEN CHECKED OUT BY JEEP SERVICE CENTERS TWICE. THEY CAN NOT FIND THE PROBLEM. DURING ONE DRIVE, THE SERVICE SHIFTER LIGHT CAME ON BUT ALSO, THE COMPLETE DASHBOARD, INCLUDING SPEEDO...

Feb 22, 2020 Power Train 40,000 mi

SERVICE SHIFTER LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY. HAS OCCURRED MULTIPLE TIMES AND HAS BEEN CHECKED OUT BY JEEP SERVICE CENTERS TWICE. THEY CAN NOT FIND THE PROBLEM. DURING ONE DRIVE, THE SERVICE SHIFTER LIGHT CAME ON BUT ALSO, THE COMPLETE DASHBOARD, INCLUDING SPEEDO...

Feb 20, 2020 Engine 138,200 mi

THE VEHICLE ENGINE HAD A CLICKING/TICKING NOISE FOR WELL OVER A YEAR. WE BROUGHT THIS ISSUE UP WITH THE SERVICE DEPT AND WERE TOLD IT WAS NOTHING TO WORRY ABOUT. WHILE DRIVING HOME 1 NIGHT ON THE HIGHWAY THE VEHICLE STARTED TO HESITATE/STUTTER AND WE HAD A PROBLEM ACCELERATING WHILE DRIVING. WE DROV...

Feb 20, 2020 Engine 138,200 mi

THE VEHICLE ENGINE HAD A CLICKING/TICKING NOISE FOR WELL OVER A YEAR. WE BROUGHT THIS ISSUE UP WITH THE SERVICE DEPT AND WERE TOLD IT WAS NOTHING TO WORRY ABOUT. WHILE DRIVING HOME 1 NIGHT ON THE HIGHWAY THE VEHICLE STARTED TO HESITATE/STUTTER AND WE HAD A PROBLEM ACCELERATING WHILE DRIVING. WE DROV...

Feb 18, 2020 Electrical System

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN...

Feb 18, 2020 Power Train

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN...

Feb 18, 2020 Unknown Or Other

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN...

Feb 18, 2020 Electrical System

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN...

Feb 18, 2020 Power Train

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN...

Feb 18, 2020 Unknown Or Other

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN...

Feb 14, 2020 Air Bags 100,000 mi

PASSENGER SIDE HEADREST SAFETY FEATURE DEPLOYED AT LOW SPEED. I WAS BACKING UP IN FRONT OF NEIGHBOR HOME ON CUL DE SAC.NOT INVOLVED IN ANY COLLISION OR IMPACT. THIS IS ON A 2015 JEEP GRAND CHEROKEE

Feb 14, 2020 Seats 100,000 mi

PASSENGER SIDE HEADREST SAFETY FEATURE DEPLOYED AT LOW SPEED. I WAS BACKING UP IN FRONT OF NEIGHBOR HOME ON CUL DE SAC.NOT INVOLVED IN ANY COLLISION OR IMPACT. THIS IS ON A 2015 JEEP GRAND CHEROKEE

Feb 14, 2020 Air Bags 100,000 mi

PASSENGER SIDE HEADREST SAFETY FEATURE DEPLOYED AT LOW SPEED. I WAS BACKING UP IN FRONT OF NEIGHBOR HOME ON CUL DE SAC.NOT INVOLVED IN ANY COLLISION OR IMPACT. THIS IS ON A 2015 JEEP GRAND CHEROKEE

Feb 14, 2020 Seats 100,000 mi

PASSENGER SIDE HEADREST SAFETY FEATURE DEPLOYED AT LOW SPEED. I WAS BACKING UP IN FRONT OF NEIGHBOR HOME ON CUL DE SAC.NOT INVOLVED IN ANY COLLISION OR IMPACT. THIS IS ON A 2015 JEEP GRAND CHEROKEE

Feb 12, 2020 Engine 30,000 mi

CONTINUAL ENGINE PROBLEM LIGHT DUE TO EGR SENSOR FOULED. HAVE HAD IT SERVICED NUMEROUS TIMES. CAUSES ACCELERATION ISSUES AND SHIFTING ISSUES. VEHICLE ACCELERATION CAUSES A SAFETY ISSUE IN TRAFFIC WHILE MOVING AND WHEN TRYING TO ENTER TRAFFIC FROM A STOP. WAS TOLD BY DEALER THERE WAS A RECALL CO...

Feb 12, 2020 Engine 30,000 mi

CONTINUAL ENGINE PROBLEM LIGHT DUE TO EGR SENSOR FOULED. HAVE HAD IT SERVICED NUMEROUS TIMES. CAUSES ACCELERATION ISSUES AND SHIFTING ISSUES. VEHICLE ACCELERATION CAUSES A SAFETY ISSUE IN TRAFFIC WHILE MOVING AND WHEN TRYING TO ENTER TRAFFIC FROM A STOP. WAS TOLD BY DEALER THERE WAS A RECALL CO...

Feb 10, 2020 Unknown Or Other 58,350 mi

MY WIFE WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE DRIVER SIDE HEADREST DEPLOYED HITTING HER IN THE BACK OF THE HEAD. LUCKILY THERE WAS NO ACCIDENT BUT SHE HAD TO PULL OFF THE ROAD TO FIGURE OUT WHAT HAD HIT HER IN THE HEAD.

Feb 10, 2020 Unknown Or Other 58,350 mi

MY WIFE WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE DRIVER SIDE HEADREST DEPLOYED HITTING HER IN THE BACK OF THE HEAD. LUCKILY THERE WAS NO ACCIDENT BUT SHE HAD TO PULL OFF THE ROAD TO FIGURE OUT WHAT HAD HIT HER IN THE HEAD.

Feb 6, 2020 Engine 10,300 mi

WE TRIED TO ENTER HWY 65 NORTH IN MO . FROM A SIDE HWY . HWY 65 IS A 4 LANE HWY , 2 LANES NORTH AND 2 LANES SOUTH . WE CROSSED THE 2 SOUTH LANES AND WAITED TILL WE COULD ENTER THE NORTH BOUND LANES . WHEN IT WAS SAFE TO GO I STEPPED ON THE THROTTLE AND THE MOTOR STAYED AT IDLE . IT PUT US IN THE MID...

Feb 6, 2020 Engine 10,300 mi

WE TRIED TO ENTER HWY 65 NORTH IN MO . FROM A SIDE HWY . HWY 65 IS A 4 LANE HWY , 2 LANES NORTH AND 2 LANES SOUTH . WE CROSSED THE 2 SOUTH LANES AND WAITED TILL WE COULD ENTER THE NORTH BOUND LANES . WHEN IT WAS SAFE TO GO I STEPPED ON THE THROTTLE AND THE MOTOR STAYED AT IDLE . IT PUT US IN THE MID...

Feb 5, 2020 Electrical System Crash 81,217 mi

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA P...

Feb 5, 2020 Power Train Crash 81,217 mi

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA P...

Feb 5, 2020 Vehicle Speed Control Crash 81,217 mi

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA P...

Feb 5, 2020 Electrical System Crash 81,217 mi

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA P...

Feb 5, 2020 Power Train Crash 81,217 mi

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA P...

Feb 5, 2020 Vehicle Speed Control Crash 81,217 mi

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA P...

Feb 4, 2020 Electrical System 63,000 mi

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VE...

Feb 4, 2020 Visibility/wiper 63,000 mi

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VE...

Feb 4, 2020 Electrical System 63,000 mi

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VE...

Feb 4, 2020 Visibility/wiper 63,000 mi

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VE...

Feb 2, 2020 Structure 63,000 mi

MY JEEP IS EQUIPPED WITH A PANORAMIC SUNROOF. UNDERNEATH THE HEADLINER, YOU CAN HEAR A TAPPING NOICE WHILE DRIVING ON UNEVEN SURFACES. THIS NOISE IS PRESENT EVEN WHEN DRIVING ON PAVED ROADS THAT HAVE SMALL BUMPS OR ROCKS. THE NOISE SOUNDS LIKE A PIECE OF THE PLASTIC OR METAL TRACK IS LOOSE, CAUSING ...

Feb 2, 2020 Structure 63,000 mi

MY JEEP IS EQUIPPED WITH A PANORAMIC SUNROOF. UNDERNEATH THE HEADLINER, YOU CAN HEAR A TAPPING NOICE WHILE DRIVING ON UNEVEN SURFACES. THIS NOISE IS PRESENT EVEN WHEN DRIVING ON PAVED ROADS THAT HAVE SMALL BUMPS OR ROCKS. THE NOISE SOUNDS LIKE A PIECE OF THE PLASTIC OR METAL TRACK IS LOOSE, CAUSING ...

Jan 31, 2020 Air Bags 72,000 mi

WHILE DRIVING THE HEADREST HIT ME IN THE BACK OF THE HEAD. I WAS DRIVING IN TOWN THEREFORE WAS QUICKLY ABLE TO STOP MY VEHICLE TO SEE WHAT HAD HAPPENED. THE HEADREST WAS DEPLOYED. I DROVE IT HOME TO SHOW MY HUSBAND & HE SAID THERE WAS AN AIR BAG THAT HAD DEPLOYED. HAD I BEEN DRIVING ANY FASTER I...

Jan 31, 2020 Engine 121,714 mi

ENGINE COOLANT LEAK. HAD TO REPLACE THE TURBO WATER FEED TUBE LOCATED UNDER THE INTAKE MANIFOLD. THE TUBE HAS APPROXIMATE 3" RUBBER LINE WHICH IS EXPOSED TO HIGH TEMPERATURES AND OVER TIME FAILS, REQUIRING REPLACEMENT. REPAIR COST OF $1101.72. AFTER REPLACING THE HOSE AND COMPLETING THE REPAIR, I ST...

Jan 31, 2020 Air Bags 72,000 mi

WHILE DRIVING THE HEADREST HIT ME IN THE BACK OF THE HEAD. I WAS DRIVING IN TOWN THEREFORE WAS QUICKLY ABLE TO STOP MY VEHICLE TO SEE WHAT HAD HAPPENED. THE HEADREST WAS DEPLOYED. I DROVE IT HOME TO SHOW MY HUSBAND & HE SAID THERE WAS AN AIR BAG THAT HAD DEPLOYED. HAD I BEEN DRIVING ANY FASTER I...

Jan 31, 2020 Engine 121,714 mi

ENGINE COOLANT LEAK. HAD TO REPLACE THE TURBO WATER FEED TUBE LOCATED UNDER THE INTAKE MANIFOLD. THE TUBE HAS APPROXIMATE 3" RUBBER LINE WHICH IS EXPOSED TO HIGH TEMPERATURES AND OVER TIME FAILS, REQUIRING REPLACEMENT. REPAIR COST OF $1101.72. AFTER REPLACING THE HOSE AND COMPLETING THE REPAIR, I ST...

Jan 29, 2020 Seats 45,000 mi

THE ACTIVE HEAD REST ON THE PASSENGER CARE DEPLOYED WITHOUT WARNING OR COLLISION AS THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF. THE VEHICLE WAS NEVER INVOLVED IN ANY COLLISIONS OR REPAIR. WENT TO THE LOCAL CHRYSLER DEALERSHIP THAT HAS A REPAIR CENTER AND I WAS TOLD THAT THIS ITEM IS NOT COVER...

Jan 29, 2020 Seats 45,000 mi

THE ACTIVE HEAD REST ON THE PASSENGER CARE DEPLOYED WITHOUT WARNING OR COLLISION AS THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF. THE VEHICLE WAS NEVER INVOLVED IN ANY COLLISIONS OR REPAIR. WENT TO THE LOCAL CHRYSLER DEALERSHIP THAT HAS A REPAIR CENTER AND I WAS TOLD THAT THIS ITEM IS NOT COVER...

Jan 24, 2020 Unknown Or Other 57,000 mi

ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE TH...

Jan 24, 2020 Seats 57,000 mi

ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE TH...

Jan 24, 2020 Unknown Or Other 57,000 mi

ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE TH...

Jan 24, 2020 Seats 57,000 mi

ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE TH...

Jan 21, 2020 Engine 142,000 mi

CRACKED CYLINDER #6 HEAD.

Jan 21, 2020 Seats 39,000 mi

GOOD MORNING, I WAS DRIVING ONE DAY WHEN SUDDENLY I WAS STRUCK EXTREMELY HARD ON THE BACK OF MY HEAD. SO HARD THAT I THOUGHT I GOT INTO AN ACCIDENT, ALTHOUGH I DIDN'T I ALMOST CAUSED AN ACCIDENT. MY HEAD AND NECK WERE HURTING FOR A WHILE, WHEN I PARKED MY VEHICLE I REALIZED THAT MY HEADREST HAD PO...

Jan 21, 2020 Engine 142,000 mi

CRACKED CYLINDER #6 HEAD.

Jan 21, 2020 Seats 39,000 mi

GOOD MORNING, I WAS DRIVING ONE DAY WHEN SUDDENLY I WAS STRUCK EXTREMELY HARD ON THE BACK OF MY HEAD. SO HARD THAT I THOUGHT I GOT INTO AN ACCIDENT, ALTHOUGH I DIDN'T I ALMOST CAUSED AN ACCIDENT. MY HEAD AND NECK WERE HURTING FOR A WHILE, WHEN I PARKED MY VEHICLE I REALIZED THAT MY HEADREST HAD PO...

Jan 20, 2020 Seat Belts 52,045 mi

THE FRONT TWO SEAT BELTS IN MY VEHICLE DO NOT RETRACT BACK TO THEIR ORIGINAL POSITION. THIS IS AT ALL TIMES, ONLY SOLUTION IS TO FEED THE BELT BACK INTO THE RETRACTOR BY HAND TO LET IT REEL IN. DEALER SAID THERE IS NO RECALL FOR THIS ISSUE.

Jan 20, 2020 Seat Belts 52,045 mi

THE FRONT TWO SEAT BELTS IN MY VEHICLE DO NOT RETRACT BACK TO THEIR ORIGINAL POSITION. THIS IS AT ALL TIMES, ONLY SOLUTION IS TO FEED THE BELT BACK INTO THE RETRACTOR BY HAND TO LET IT REEL IN. DEALER SAID THERE IS NO RECALL FOR THIS ISSUE.

Jan 15, 2020 Seats 45,000 mi

ONE MORNING AS I GOT INTO MY JEEP TO DRIVE TO WORK, I NOTICED THE PASSENGER SIDE HEADREST HAD POPPED OPEN, SEEMINGLY OVERNIGHT. I DID NOT WITNESS THIS HAPPENING - I JUST NOTICED THE END RESULT. I HAVE TRIED TO "CLOSE" IT BUT I AM UNABLE TO DO SO.

Jan 15, 2020 Seats 45,000 mi

ONE MORNING AS I GOT INTO MY JEEP TO DRIVE TO WORK, I NOTICED THE PASSENGER SIDE HEADREST HAD POPPED OPEN, SEEMINGLY OVERNIGHT. I DID NOT WITNESS THIS HAPPENING - I JUST NOTICED THE END RESULT. I HAVE TRIED TO "CLOSE" IT BUT I AM UNABLE TO DO SO.

Jan 14, 2020 Unknown Or Other Crash 49,000 mi

MY WIFE PARKED JEEP IN DRIVEWAY PUT VEHICLE INTO PARK AND IT ROLLED AWAY 2 MINUTES LATER.

Jan 14, 2020 Unknown Or Other Crash 49,000 mi

MY WIFE PARKED JEEP IN DRIVEWAY PUT VEHICLE INTO PARK AND IT ROLLED AWAY 2 MINUTES LATER.

Jan 10, 2020 Unknown Or Other 32,500 mi

THE PASSENGER ACTIVE HEAD RESTRAINT ACTIVATED JUNE 2019 ON MY JEEP GC DUE TO THE PLASTIC TABS ON THE HEADREST THAT HOLD THE METAL PIN IN PLACE BREAKING. THE PIN WAS STILL HELD BY THE SOLENOID AS IT NEVER ACTIVATED. THE DESIGN OF THIS HAS CONSTANT SPRING TENSION ON THE PIN AND SMALL PLASTIC TABS FAST...

Jan 10, 2020 Unknown Or Other 32,500 mi

THE PASSENGER ACTIVE HEAD RESTRAINT ACTIVATED JUNE 2019 ON MY JEEP GC DUE TO THE PLASTIC TABS ON THE HEADREST THAT HOLD THE METAL PIN IN PLACE BREAKING. THE PIN WAS STILL HELD BY THE SOLENOID AS IT NEVER ACTIVATED. THE DESIGN OF THIS HAS CONSTANT SPRING TENSION ON THE PIN AND SMALL PLASTIC TABS FAST...

Jan 8, 2020 Engine

MY VEHICLE HAS A KNOCKING IN THE ENGINE MY VEHICLE ONLY HAS 26, 000 MILES THAT SHOULD NOT BE HAPPENING. I HAVE MY OIL CHANGES EVERY THREE THOUSAND MILES..

Jan 8, 2020 Engine 85,820 mi

MY 2015 JEEP GRAND CHEROKEE HAS 85,820 MILES & THE RADIATOR WAS FOUND LEAKING WHEN BROUGHT IN FOR A ENGINE CODE INDICATING THE THERMOSTAT WAS BAD. THE THERMOSTAT WAS REPLACED ($130.00 PART) AND THEN THE CHRYSLER DEALER TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER MENTIONED THIS HAS BEEN MOR...

Jan 8, 2020 Engine

MY VEHICLE HAS A KNOCKING IN THE ENGINE MY VEHICLE ONLY HAS 26, 000 MILES THAT SHOULD NOT BE HAPPENING. I HAVE MY OIL CHANGES EVERY THREE THOUSAND MILES..

Jan 8, 2020 Engine 85,820 mi

MY 2015 JEEP GRAND CHEROKEE HAS 85,820 MILES & THE RADIATOR WAS FOUND LEAKING WHEN BROUGHT IN FOR A ENGINE CODE INDICATING THE THERMOSTAT WAS BAD. THE THERMOSTAT WAS REPLACED ($130.00 PART) AND THEN THE CHRYSLER DEALER TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER MENTIONED THIS HAS BEEN MOR...

Jan 6, 2020 Electrical System 60,000 mi

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTI...

Jan 6, 2020 Engine 60,000 mi

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTI...

Jan 6, 2020 Engine

I TOOK THE VEHICLE TO TOWBIN DODGE IN NORTH LAS VEGAS FOR A CHECK ENGINE LIGHT. ARE USED AN EXTENDED WARRANTY SERVICE TO GET THE CAR LOOKED AT AND REPAIRED. THE MAINTENANCE REPRESENTATIVE ADVISED ME THAT THERE WAS AN OPEN RECALL FOR THE OMISSIONS ON THE DIESEL ENGINE. I WAS AWARE OF THE ECO-DIESEL R...

Jan 6, 2020 Electrical System 60,000 mi

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTI...

Jan 6, 2020 Engine 60,000 mi

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTI...

Jan 6, 2020 Engine

I TOOK THE VEHICLE TO TOWBIN DODGE IN NORTH LAS VEGAS FOR A CHECK ENGINE LIGHT. ARE USED AN EXTENDED WARRANTY SERVICE TO GET THE CAR LOOKED AT AND REPAIRED. THE MAINTENANCE REPRESENTATIVE ADVISED ME THAT THERE WAS AN OPEN RECALL FOR THE OMISSIONS ON THE DIESEL ENGINE. I WAS AWARE OF THE ECO-DIESEL R...

Jan 5, 2020 Seats 73,960 mi

WHILE DRIVING ON A PUBLIC ROADWAY AT APPROXIMATELY 15 MPH AND TURNING INTO A FUELING STATION, I WAS STRUCK IN THE BACK OF THE HEAD BY THE DRIVER SEAT HEADREST PROPULSION SYSTEM. THE HEADREST IS NOW IN A DEPLOYED POSITION. I AM UNABLE TO COLLAPSE IT BACK. IT CAUSED ME TO HAVE TO STOP OPERATING THE VE...

Jan 5, 2020 Engine 70,000 mi

ECODIESEL TURBO LAG CAN BE HAZARDOUS, 2-3 SECOND DELAY. I WILL NOT LET ANYONE ELSE DRIVE IT DUE TO CONCERNS OF GETTING HIT OR HITTING SOMEONE.

Jan 5, 2020 Seats 73,960 mi

WHILE DRIVING ON A PUBLIC ROADWAY AT APPROXIMATELY 15 MPH AND TURNING INTO A FUELING STATION, I WAS STRUCK IN THE BACK OF THE HEAD BY THE DRIVER SEAT HEADREST PROPULSION SYSTEM. THE HEADREST IS NOW IN A DEPLOYED POSITION. I AM UNABLE TO COLLAPSE IT BACK. IT CAUSED ME TO HAVE TO STOP OPERATING THE VE...

Jan 5, 2020 Engine 70,000 mi

ECODIESEL TURBO LAG CAN BE HAZARDOUS, 2-3 SECOND DELAY. I WILL NOT LET ANYONE ELSE DRIVE IT DUE TO CONCERNS OF GETTING HIT OR HITTING SOMEONE.

Jan 4, 2020 Seat Belts

MY FRONT SEAT BELTS DO NOT RETRACT AT I HAD TO REPLACE MY DRIVER SIDE SEAT BELT FOR NOW WHICH IS OVER $500.00 DOLLARS AND MY PASSENGER SIDE SOON..

Jan 4, 2020 Seat Belts

MY FRONT SEAT BELTS DO NOT RETRACT AT I HAD TO REPLACE MY DRIVER SIDE SEAT BELT FOR NOW WHICH IS OVER $500.00 DOLLARS AND MY PASSENGER SIDE SOON..

Jan 3, 2020 Air Bags 44,000 mi

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

Jan 3, 2020 Seats 44,000 mi

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

Jan 3, 2020 Air Bags 44,000 mi

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

Jan 3, 2020 Seats 44,000 mi

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

Dec 31, 2019 Vehicle Speed Control Crash 44,000 mi

I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE...

Dec 31, 2019 Power Train 60,000 mi

AT APPROXIMATELY 60,000 MILES THE VEHICLE HAD JUST BEEN SERVICED AND NEW TIRES WERE INSTALLED. WE LEFT THE NEXT MORNING FOR A VACATION. ABOUT 100 MILES DOWN THE LIMITED ACCESS HIGHWAY AND TRAVELING AT 65 TO 70 MILES PER HOUR THE DASH AND INFORMATION TOUCH SCREEN BEGAN FLASHING AND A CHIME BEGAN RE...

Dec 31, 2019 Vehicle Speed Control Crash 44,000 mi

I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE...

Dec 31, 2019 Power Train 60,000 mi

AT APPROXIMATELY 60,000 MILES THE VEHICLE HAD JUST BEEN SERVICED AND NEW TIRES WERE INSTALLED. WE LEFT THE NEXT MORNING FOR A VACATION. ABOUT 100 MILES DOWN THE LIMITED ACCESS HIGHWAY AND TRAVELING AT 65 TO 70 MILES PER HOUR THE DASH AND INFORMATION TOUCH SCREEN BEGAN FLASHING AND A CHIME BEGAN RE...

Dec 30, 2019 Engine 70,000 mi

MY 2015 JEEP GRAND CHEROKEE HAS 70,000 & THE RADIATOR IS LEAKING. MY DEALER & LOCAL MECHANIC TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER TOLD ME THAT THEY HAVE HAD SO MANY JEEP'S IN WITH THE SAME RADIATOR ISSUES THAT THEY NOW KEEP THE RADIATOR IN STOCK. IT IS GOING TO COST $1100 TO HAVE TH...

Dec 30, 2019 Engine 70,000 mi

MY 2015 JEEP GRAND CHEROKEE HAS 70,000 & THE RADIATOR IS LEAKING. MY DEALER & LOCAL MECHANIC TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER TOLD ME THAT THEY HAVE HAD SO MANY JEEP'S IN WITH THE SAME RADIATOR ISSUES THAT THEY NOW KEEP THE RADIATOR IN STOCK. IT IS GOING TO COST $1100 TO HAVE TH...

Dec 26, 2019 Air Bags 68,000 mi

PASSENGER SEAT HEAD REST AIRBAG DEPLOYED WHILE VEHICLE WAS STOPPED AT A LIGHT

Dec 26, 2019 Air Bags 68,000 mi

PASSENGER SEAT HEAD REST AIRBAG DEPLOYED WHILE VEHICLE WAS STOPPED AT A LIGHT

Dec 23, 2019 Air Bags 70,000 mi

PASSENGER SEAT HEAD REST AIR BAG DEPLOYED WHILE SITTING IN GARAGE

Dec 23, 2019 Air Bags 70,000 mi

PASSENGER SEAT HEAD REST AIR BAG DEPLOYED WHILE SITTING IN GARAGE

Dec 19, 2019 Unknown Or Other 77,000 mi

THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500...

Dec 19, 2019 Unknown Or Other 77,000 mi

THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500...

Dec 17, 2019 Seats 80,795 mi

I WAS DRIVING AND ALL OF A SUDDEN, MY HEADREST SMACKS ME IN THE BACK OF MY HEAD. AFTER LOOKING AT IT AFTER I PARKED, I FOUND OUT THE HEADREST IS A RESTRAINT SYSTEM THAT DEPLOYED. THE PLASTIC TABS THAT HOLD THE HEADREST TOGETHER WERE BROKEN. SO, AFTER DRIVING BACK HOME, I AM PULLING UP TO MY GARAGE A...

Dec 17, 2019 Seats 80,795 mi

I WAS DRIVING AND ALL OF A SUDDEN, MY HEADREST SMACKS ME IN THE BACK OF MY HEAD. AFTER LOOKING AT IT AFTER I PARKED, I FOUND OUT THE HEADREST IS A RESTRAINT SYSTEM THAT DEPLOYED. THE PLASTIC TABS THAT HOLD THE HEADREST TOGETHER WERE BROKEN. SO, AFTER DRIVING BACK HOME, I AM PULLING UP TO MY GARAGE A...

Dec 13, 2019 Power Train 49,500 mi

I HAVE A 2015 JEEP GRAND CHEROKEE WITH 49,000 MILES. IN A THREE DAY PERIOD THE TRANSMISSIONS STARTED TO HAVE PROBLEMS SHIFTING A TOTAL OF FIVE TIMES. IT WOULD VIOLENTLY START TO SHUDDER WHILE IN MOTION AT HIGHWAY SPEEDS AND NEARLY CAUSED A TERRIBLE ACCIDENT. I HAD TO BRING VEHICLE TO COMPLETE STOP O...

Dec 13, 2019 Power Train 49,500 mi

I HAVE A 2015 JEEP GRAND CHEROKEE WITH 49,000 MILES. IN A THREE DAY PERIOD THE TRANSMISSIONS STARTED TO HAVE PROBLEMS SHIFTING A TOTAL OF FIVE TIMES. IT WOULD VIOLENTLY START TO SHUDDER WHILE IN MOTION AT HIGHWAY SPEEDS AND NEARLY CAUSED A TERRIBLE ACCIDENT. I HAD TO BRING VEHICLE TO COMPLETE STOP O...

Dec 11, 2019 Engine And Engine Cooling 38,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNDERWENT AND UNKNOWN RECALL REPAIR REGARDING THE EMISSIONS THAT INCLUDED A REFLASH OF THE VEHICLE'S COMPUTER. DUE TO THE REFLASH, THERE WAS A LAG IN ACCELERATION OF 4 TO 6 SECONDS, WHICH PREVENTED THE VEHICLE FROM ...

Dec 11, 2019 Engine 114,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK T...

Dec 11, 2019 Fuel/propulsion System 114,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK T...

Dec 11, 2019 Engine And Engine Cooling 38,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNDERWENT AND UNKNOWN RECALL REPAIR REGARDING THE EMISSIONS THAT INCLUDED A REFLASH OF THE VEHICLE'S COMPUTER. DUE TO THE REFLASH, THERE WAS A LAG IN ACCELERATION OF 4 TO 6 SECONDS, WHICH PREVENTED THE VEHICLE FROM ...

Dec 11, 2019 Engine 114,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK T...

Dec 11, 2019 Fuel/propulsion System 114,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK T...

Dec 7, 2019 Seats 75,000 mi

FRONT PASSENGER HEADREST DEPLOYED AND BURST OPEN ON ITS OWN WHILE VEHICLE WAS PARKED.

Dec 7, 2019 Seats 75,000 mi

FRONT PASSENGER HEADREST DEPLOYED AND BURST OPEN ON ITS OWN WHILE VEHICLE WAS PARKED.

Dec 3, 2019 Electrical System 45,000 mi

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GA...

Dec 3, 2019 Engine 45,000 mi

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GA...

Dec 3, 2019 Fuel/propulsion System 45,000 mi

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GA...

Dec 3, 2019 Electrical System 45,000 mi

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GA...

Dec 3, 2019 Engine 45,000 mi

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GA...

Dec 3, 2019 Fuel/propulsion System 45,000 mi

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GA...

Dec 2, 2019 Electrical System 48,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED...

Dec 2, 2019 Electrical System 48,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED...

Dec 2, 2019 Electrical System 48,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED...

Dec 2, 2019 Electrical System 48,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED...

Nov 27, 2019 Unknown Or Other 27,000 mi

THE VEHICLE HANGS IN PARK. IT WILL LET YOU MOVE THE SHIFTER BUT IT STAYS IN PARK. ON THE DASH IT SHOWS VEHICLE IN DESIRED GEAR. THERE IS A BOX IN THE REAR OF THE CONSOLE THAT YOU CAN OPEN AND USING A KEY PUSH IN A BAR AND SOMETIMES IT WILL COME OUT OF PARK AND LET YOU SHIFT TO REVERSE OR DRIVE. IT H...

Nov 27, 2019 Unknown Or Other 27,000 mi

THE VEHICLE HANGS IN PARK. IT WILL LET YOU MOVE THE SHIFTER BUT IT STAYS IN PARK. ON THE DASH IT SHOWS VEHICLE IN DESIRED GEAR. THERE IS A BOX IN THE REAR OF THE CONSOLE THAT YOU CAN OPEN AND USING A KEY PUSH IN A BAR AND SOMETIMES IT WILL COME OUT OF PARK AND LET YOU SHIFT TO REVERSE OR DRIVE. IT H...

Nov 25, 2019 Seats 49,000 mi

YESTERDAY (11/24/2019) WHEN MY ADULT DAUGHTER ENTERED MY 2015 JEEP GRAND CHEROKEE LIMITED, JUST AFTER CLOSING THE DOOR AND FASTENING HER SEAT BELT, THE HEADREST BURST AND HIT HER IN THE BACK OF HER HEAD/NECK. SHE HAD COMPLAINED OF DISCOMFORT AFTER THE INCIDENT, SO WE WILL BE KEEPING AN EYE ON HER TO...

Nov 25, 2019 Seats 49,000 mi

YESTERDAY (11/24/2019) WHEN MY ADULT DAUGHTER ENTERED MY 2015 JEEP GRAND CHEROKEE LIMITED, JUST AFTER CLOSING THE DOOR AND FASTENING HER SEAT BELT, THE HEADREST BURST AND HIT HER IN THE BACK OF HER HEAD/NECK. SHE HAD COMPLAINED OF DISCOMFORT AFTER THE INCIDENT, SO WE WILL BE KEEPING AN EYE ON HER TO...

Nov 24, 2019 Air Bags 80,225 mi

THE AIRBAG LIGHT CAME ON FOR NO REASON. IT IS A SAFETY ISSUE BECAUSE AIRBAGS MAY NOT DEPLOY IN CRASH

Nov 24, 2019 Air Bags 80,225 mi

THE AIRBAG LIGHT CAME ON FOR NO REASON. IT IS A SAFETY ISSUE BECAUSE AIRBAGS MAY NOT DEPLOY IN CRASH

Nov 22, 2019 Fuel/propulsion System 83,000 mi

MY CHECK ENGINE LIGHT CAME ON IN MY VEHICLE ON MORNING WHILE I WAS PULLING OUT OF MY GARAGE. SO, I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD GET A FREE DIAGNOSTIC TEST FROM ONE OF THE AUTO STORES. I WENT TO O'REILLY'S, WHICH IS A STORE THAT SELL AUTO SUPPLIES & PARTS, AND THEY DIAGNOSED A P...

Nov 22, 2019 Fuel/propulsion System 83,000 mi

MY CHECK ENGINE LIGHT CAME ON IN MY VEHICLE ON MORNING WHILE I WAS PULLING OUT OF MY GARAGE. SO, I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD GET A FREE DIAGNOSTIC TEST FROM ONE OF THE AUTO STORES. I WENT TO O'REILLY'S, WHICH IS A STORE THAT SELL AUTO SUPPLIES & PARTS, AND THEY DIAGNOSED A P...

Nov 21, 2019 Power Train 63,000 mi

I HAVE THE 2015 JEEP GRAND CHEROKEE ECODIESEL THAT RECEIVED THE EMISSIONS UPDATE REQUIRED BY THE EPA DIESEL SETTLEMENT WHICH CHRYSLER FCA. I NOTICED SUBSTANTIAL LAG PROBLEMS THE INSTANT I PULLED OUT ONTO THE OPEN ROAD AFTER THE UPDATE FROM BONNEVILLE JEEP IN MANCHESTER NH. THE VEHICLE IS DEAD OFF ...

Nov 21, 2019 Power Train 63,000 mi

I HAVE THE 2015 JEEP GRAND CHEROKEE ECODIESEL THAT RECEIVED THE EMISSIONS UPDATE REQUIRED BY THE EPA DIESEL SETTLEMENT WHICH CHRYSLER FCA. I NOTICED SUBSTANTIAL LAG PROBLEMS THE INSTANT I PULLED OUT ONTO THE OPEN ROAD AFTER THE UPDATE FROM BONNEVILLE JEEP IN MANCHESTER NH. THE VEHICLE IS DEAD OFF ...

Nov 19, 2019 Seats 34,781 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE HEADREST ON THE DRIVER'S SIDE POPPED OPEN. THE CONTACT CALLED TOM O'BRIEN CHRYSLER JEEP DODGE RAM INDIANAPOLIS (4630 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-4400) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHIC...

Nov 19, 2019 Unknown Or Other 53,000 mi

AS I WAS DRIVING ON THE INTERSTATE, THE DRIVER HEADREST POPPED OUT OF PLACE AND HIT ME IN THE HEAD. THIS CAUSED ME TO SWERVE WHILE GOING 70+ MPH. THIS COULD HAVE RESULTED IN SERIOUS INJURIES TO MYSELF AND/OR OTHERS. WHEN I TOOK MY VEHICLE TO A JEEP DEALERSHIP I WAS INSTRUCTED A PART HAD 'BROKE OFF' ...

Nov 19, 2019 Seats 34,781 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE HEADREST ON THE DRIVER'S SIDE POPPED OPEN. THE CONTACT CALLED TOM O'BRIEN CHRYSLER JEEP DODGE RAM INDIANAPOLIS (4630 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-4400) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHIC...

Nov 19, 2019 Unknown Or Other 53,000 mi

AS I WAS DRIVING ON THE INTERSTATE, THE DRIVER HEADREST POPPED OUT OF PLACE AND HIT ME IN THE HEAD. THIS CAUSED ME TO SWERVE WHILE GOING 70+ MPH. THIS COULD HAVE RESULTED IN SERIOUS INJURIES TO MYSELF AND/OR OTHERS. WHEN I TOOK MY VEHICLE TO A JEEP DEALERSHIP I WAS INSTRUCTED A PART HAD 'BROKE OFF' ...

Nov 18, 2019 Seats 61,800 mi

WHILE PARKED IN MY DRIVEWAY, UNOCCUPIED, AND ENGINE NOT RUNNING, THE ACTIVE HEADREST RESTRAINT SYSTEM ON THE DRIVERS SIDE DEPLOYED. THERE WAS NO COLLISION OR CONTACT WITH ANYTHING TO CAUSE DEPLOYMENT. THE MECHANIZE INTERNAL PARTS THE KEEP THE HEADREST TOGETHER BROKE CAUSING DEPLOYMENT AND NOT ALLOWI...

Nov 18, 2019 Seats 61,800 mi

WHILE PARKED IN MY DRIVEWAY, UNOCCUPIED, AND ENGINE NOT RUNNING, THE ACTIVE HEADREST RESTRAINT SYSTEM ON THE DRIVERS SIDE DEPLOYED. THERE WAS NO COLLISION OR CONTACT WITH ANYTHING TO CAUSE DEPLOYMENT. THE MECHANIZE INTERNAL PARTS THE KEEP THE HEADREST TOGETHER BROKE CAUSING DEPLOYMENT AND NOT ALLOWI...

Nov 17, 2019 Suspension 20,000 mi

POWER STEERING RACK LOSES FLUID BETWEEN THE RACK AND THE BOOT. THE RACK HAS BEEN REPLACED TWICE FOR THE SAME ISSUE AND NOW NEEDS A 3RD REPLACEMENT RACK. LOSS OF POWER STEERING FLUID CAN LEAD TO LOSS OF STEERING ABILITY AND POSES A SAFETY RISK.

Nov 17, 2019 Suspension 20,000 mi

POWER STEERING RACK LOSES FLUID BETWEEN THE RACK AND THE BOOT. THE RACK HAS BEEN REPLACED TWICE FOR THE SAME ISSUE AND NOW NEEDS A 3RD REPLACEMENT RACK. LOSS OF POWER STEERING FLUID CAN LEAD TO LOSS OF STEERING ABILITY AND POSES A SAFETY RISK.

Nov 13, 2019 Seat Belts 67,000 mi

THE FRONT PASSENGER SEATBELT WILL NOT RETRACT, THEREFORE IT WILL NOT LOCK INTO PLACE. WE ARE UNABLE TO HAVE A FRONT PASSENGER BECAUSE OF THIS SAFETY ISSUE. WE HAVE TRIED TO GET IT TO RETRACT WHILE IN PARK OR DRIVE, ALSO WITH THE JEEP TURNED OFF.

Nov 13, 2019 Back Over Prevention 34,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACKUP CAMERA WAS MALFUNCTIONING. THE CONTACT HAD BEEN TO TWO UNKNOWN DEALERS, BUT THE FAILURE COULD NOT BE REPAIRED. THE DEALERS PREDICTED THAT THERE MAY BE A RECALL ISSUED IN DECEMBER OF 2019. THE MANUFACTURER WAS NOT CON...

Nov 13, 2019 Air Bags 60,000 mi

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT ON MY 2015 JEEP GRAND CHEROKEE DEPLOYED WHILE PARKED IN MY GARAGE UNOCCUPIED. I TOOK THE VEHICLE TO A LOCAL CHRYSLER DEALER - THEY CHECKED THE COMPUTER AND HEADREST AND DETERMINED THAT THE VEHICLE WAS NOT IN AN ACCIDENT AND A FAILED LOCKING MECHANISM IS ...

Nov 13, 2019 Seats 60,000 mi

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT ON MY 2015 JEEP GRAND CHEROKEE DEPLOYED WHILE PARKED IN MY GARAGE UNOCCUPIED. I TOOK THE VEHICLE TO A LOCAL CHRYSLER DEALER - THEY CHECKED THE COMPUTER AND HEADREST AND DETERMINED THAT THE VEHICLE WAS NOT IN AN ACCIDENT AND A FAILED LOCKING MECHANISM IS ...

Nov 13, 2019 Seat Belts 67,000 mi

THE FRONT PASSENGER SEATBELT WILL NOT RETRACT, THEREFORE IT WILL NOT LOCK INTO PLACE. WE ARE UNABLE TO HAVE A FRONT PASSENGER BECAUSE OF THIS SAFETY ISSUE. WE HAVE TRIED TO GET IT TO RETRACT WHILE IN PARK OR DRIVE, ALSO WITH THE JEEP TURNED OFF.

Nov 13, 2019 Back Over Prevention 34,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACKUP CAMERA WAS MALFUNCTIONING. THE CONTACT HAD BEEN TO TWO UNKNOWN DEALERS, BUT THE FAILURE COULD NOT BE REPAIRED. THE DEALERS PREDICTED THAT THERE MAY BE A RECALL ISSUED IN DECEMBER OF 2019. THE MANUFACTURER WAS NOT CON...

Nov 13, 2019 Air Bags 60,000 mi

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT ON MY 2015 JEEP GRAND CHEROKEE DEPLOYED WHILE PARKED IN MY GARAGE UNOCCUPIED. I TOOK THE VEHICLE TO A LOCAL CHRYSLER DEALER - THEY CHECKED THE COMPUTER AND HEADREST AND DETERMINED THAT THE VEHICLE WAS NOT IN AN ACCIDENT AND A FAILED LOCKING MECHANISM IS ...

Nov 13, 2019 Seats 60,000 mi

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT ON MY 2015 JEEP GRAND CHEROKEE DEPLOYED WHILE PARKED IN MY GARAGE UNOCCUPIED. I TOOK THE VEHICLE TO A LOCAL CHRYSLER DEALER - THEY CHECKED THE COMPUTER AND HEADREST AND DETERMINED THAT THE VEHICLE WAS NOT IN AN ACCIDENT AND A FAILED LOCKING MECHANISM IS ...

Nov 11, 2019 Unknown Or Other 92,000 mi

THE "SERVICE SHIFTER" WARNING FLASHES ON MY DASHBOARD RANDOMLY BUT DOES NOT AFFECT THE PERFORMANCE OF THE VEHICLE. THE DEALER READ THE DIAGNOSTIC CODES AND SAID NO TROUBLE FOUND. "BRING IT IN WHEN IT HAPPENS AGAIN" WAS THEIR BEST ADVICE. THEY SAID THEY WERE NOT AWARE OF ANY RECALLS - WHICH I DON'...

Nov 11, 2019 Unknown Or Other 92,000 mi

THE "SERVICE SHIFTER" WARNING FLASHES ON MY DASHBOARD RANDOMLY BUT DOES NOT AFFECT THE PERFORMANCE OF THE VEHICLE. THE DEALER READ THE DIAGNOSTIC CODES AND SAID NO TROUBLE FOUND. "BRING IT IN WHEN IT HAPPENS AGAIN" WAS THEIR BEST ADVICE. THEY SAID THEY WERE NOT AWARE OF ANY RECALLS - WHICH I DON'...

Nov 9, 2019 Electrical System Fire 90,000 mi

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DR...

Nov 9, 2019 Unknown Or Other Fire 90,000 mi

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DR...

Nov 9, 2019 Vehicle Speed Control Fire 90,000 mi

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DR...

Nov 9, 2019 Electrical System Fire 90,000 mi

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DR...

Nov 9, 2019 Unknown Or Other Fire 90,000 mi

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DR...

Nov 9, 2019 Vehicle Speed Control Fire 90,000 mi

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DR...

Nov 8, 2019 Engine 104,000 mi

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY AC...

Nov 8, 2019 Seats 104,000 mi

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY AC...

Nov 8, 2019 Exterior Lighting 104,000 mi

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY AC...

Nov 8, 2019 Engine 104,000 mi

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY AC...

Nov 8, 2019 Seats 104,000 mi

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY AC...

Nov 8, 2019 Exterior Lighting 104,000 mi

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY AC...

Nov 6, 2019 Seats 70,000 mi

MY PASSENGER SIDE ACTIVE HEADREST POPPED OPEN ALL OF A SUDDEN WHILE PARKED. LUCKILY, THERE WAS NO ONE SITTING THERE AT THE TIME. I'VE READ STORIES FROM A LOT OF OTHER JEEP AND CHRYSLER OWNERS THAT EXPERIENCED THE SAME ISSUE AND THERE IS A CLASS ACTION SUIT TO FORCE A RECALL. AT BEST, THIS IS AN EXPE...

Nov 6, 2019 Seats 70,000 mi

MY PASSENGER SIDE ACTIVE HEADREST POPPED OPEN ALL OF A SUDDEN WHILE PARKED. LUCKILY, THERE WAS NO ONE SITTING THERE AT THE TIME. I'VE READ STORIES FROM A LOT OF OTHER JEEP AND CHRYSLER OWNERS THAT EXPERIENCED THE SAME ISSUE AND THERE IS A CLASS ACTION SUIT TO FORCE A RECALL. AT BEST, THIS IS AN EXPE...

Nov 4, 2019 Power Train 34,000 mi

WE HAD OUR 2015 JEEP GRAND CHEROKEE WORKED ON TO REPAIR THE ISSUES PER NHTSA RECALL # 16V-240. RECENTLY, THE JEEP ALERTED ME AS I WAS DRIVING AT A SPEED OF APPROX. 35 MPH THAT THE "AUTOPARK HAS BEEN DISABLED." MY DEALER IS UNABLE TO FIGURE OUT WHY THIS RECALL/SOFTWARE UPDATE HAS FAILED AND RENDERED ...

Nov 4, 2019 Power Train 34,000 mi

WE HAD OUR 2015 JEEP GRAND CHEROKEE WORKED ON TO REPAIR THE ISSUES PER NHTSA RECALL # 16V-240. RECENTLY, THE JEEP ALERTED ME AS I WAS DRIVING AT A SPEED OF APPROX. 35 MPH THAT THE "AUTOPARK HAS BEEN DISABLED." MY DEALER IS UNABLE TO FIGURE OUT WHY THIS RECALL/SOFTWARE UPDATE HAS FAILED AND RENDERED ...

Nov 2, 2019 Service Brakes Crash 71,000 mi

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

Nov 2, 2019 Electronic Stability Control (esc) Crash 71,000 mi

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

Nov 2, 2019 Service Brakes Crash 71,000 mi

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

Nov 2, 2019 Electronic Stability Control (esc) Crash 71,000 mi

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

Oct 29, 2019 Steering

THE POWER STEERING RACK HAS A SLIGHT LEAK, WHICH WAS DISCOVERED SHORTLY AFTER THE WARRANTY HAD EXPIRED.

Oct 29, 2019 Steering

THE POWER STEERING RACK HAS A SLIGHT LEAK, WHICH WAS DISCOVERED SHORTLY AFTER THE WARRANTY HAD EXPIRED.

Oct 26, 2019 Steering 82,000 mi

I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE RACK AND PINION STEERING ASSEMBLY WAS LEAKING POWER STEERING FLUID AND THAT MY POWER STEERING FLUID RESERVOIR WAS NEARLY EMPTY. MY CAR HAS 80K MILES ON IT. THIS APPEARS TO BE A COMMON COMPLAIN AMONGST OWNERS OF MY MAKE AND MODEL VEH...

Oct 26, 2019 Steering 82,000 mi

I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE RACK AND PINION STEERING ASSEMBLY WAS LEAKING POWER STEERING FLUID AND THAT MY POWER STEERING FLUID RESERVOIR WAS NEARLY EMPTY. MY CAR HAS 80K MILES ON IT. THIS APPEARS TO BE A COMMON COMPLAIN AMONGST OWNERS OF MY MAKE AND MODEL VEH...

Oct 25, 2019 Seats 75,000 mi

THE FRONT SEAT DRIVER SIDE HEADREST HAS PROTRUDED FORWARD. I JUST NOTICED IT YESTERDAY WHEN I DROVE THE JEEP HOME FROM WORK. IT WAS PARKED IN OUR COMPANY PARKING LOT ALL DAY WHILE I WAS AT WORK WHEN THIS HAPPENED. WENT TO SCHICKER AUTOMOTIVE GROUP (JEEP DEALER) IN WASHINGTON MISSOURI. THEY TOLD ME ...

Oct 25, 2019 Seats 75,000 mi

THE FRONT SEAT DRIVER SIDE HEADREST HAS PROTRUDED FORWARD. I JUST NOTICED IT YESTERDAY WHEN I DROVE THE JEEP HOME FROM WORK. IT WAS PARKED IN OUR COMPANY PARKING LOT ALL DAY WHILE I WAS AT WORK WHEN THIS HAPPENED. WENT TO SCHICKER AUTOMOTIVE GROUP (JEEP DEALER) IN WASHINGTON MISSOURI. THEY TOLD ME ...

Oct 24, 2019 Seats 76,000 mi

PASSENGER HEADREST COMPLETELY CAME APART. THE BACK IS NOT ATTACHED TO THE FRONT AND YOU SEE ALL OF THE INNER COMPONENTS. NO INCIDENT OR SHOCK TO THE VEHICLE TO CAUSE THIS. ONE DAY IT WAS FINE, NEXT DAY IT WASN'T.

Oct 24, 2019 Unknown Or Other 66,500 mi

2015 JEEP GRAND CHEROKEE WITH 66,500 MILES SUDDENLY HAD SERVICE SHIFTER MESSAGE IN CONJUNCTION WITH CHECK ENGINE LIGHT. I HAD TROUBLE SHIFTING CAR INTO GEAR. ALMOST SEEMED LIKE IT WAS LOCKED UP. THE MESSAGE DISAPPEARED AND WENT INTO GEAR WITH NO MORE PROBLEMS FOR A FEW DAYS. THEN THE SAME THING HA...

Oct 24, 2019 Seats 76,000 mi

PASSENGER HEADREST COMPLETELY CAME APART. THE BACK IS NOT ATTACHED TO THE FRONT AND YOU SEE ALL OF THE INNER COMPONENTS. NO INCIDENT OR SHOCK TO THE VEHICLE TO CAUSE THIS. ONE DAY IT WAS FINE, NEXT DAY IT WASN'T.

Oct 24, 2019 Unknown Or Other 66,500 mi

2015 JEEP GRAND CHEROKEE WITH 66,500 MILES SUDDENLY HAD SERVICE SHIFTER MESSAGE IN CONJUNCTION WITH CHECK ENGINE LIGHT. I HAD TROUBLE SHIFTING CAR INTO GEAR. ALMOST SEEMED LIKE IT WAS LOCKED UP. THE MESSAGE DISAPPEARED AND WENT INTO GEAR WITH NO MORE PROBLEMS FOR A FEW DAYS. THEN THE SAME THING HA...

Oct 23, 2019 Vehicle Speed Control 50,000 mi

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

Oct 23, 2019 Steering 50,000 mi

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

Oct 23, 2019 Wheels 50,000 mi

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

Oct 23, 2019 Unknown Or Other 63,800 mi

HEAD REST BLEW APART WITH NO ACCIDENT INVOLVED. PARKED IN DRIVEWAY. NO RECALL FOUND RELATED. RESEARCH FOUND THAT THIS IS A COMMON ISSUE.

Oct 23, 2019 Vehicle Speed Control 50,000 mi

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

Oct 23, 2019 Steering 50,000 mi

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

Oct 23, 2019 Wheels 50,000 mi

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

Oct 23, 2019 Unknown Or Other 63,800 mi

HEAD REST BLEW APART WITH NO ACCIDENT INVOLVED. PARKED IN DRIVEWAY. NO RECALL FOUND RELATED. RESEARCH FOUND THAT THIS IS A COMMON ISSUE.

Oct 22, 2019 Unknown Or Other 82,000 mi

MY COMPLAINT IS ABOUT A DANGER CAUSED BY A U-CONNECT (UC) UPDATE NOTICE FOR MY 2015 JEEP GRAND CHEROKEE THAT, UNTIL COMPLETED, THE JEEP'S SAFETY FEATURES INCLUDING 911 WERE UNAVAILABLE. A PROGRAMMING GLITCH WOULDN'T ALLOW AN UPDATE TIME TO BE CHOSEN.THE NOTICE CONTINUED TO BLOCK THE SCREEN MAKING IT...

Oct 22, 2019 Unknown Or Other 82,000 mi

MY COMPLAINT IS ABOUT A DANGER CAUSED BY A U-CONNECT (UC) UPDATE NOTICE FOR MY 2015 JEEP GRAND CHEROKEE THAT, UNTIL COMPLETED, THE JEEP'S SAFETY FEATURES INCLUDING 911 WERE UNAVAILABLE. A PROGRAMMING GLITCH WOULDN'T ALLOW AN UPDATE TIME TO BE CHOSEN.THE NOTICE CONTINUED TO BLOCK THE SCREEN MAKING IT...

Oct 17, 2019 Electrical System

SERVICE SHIFTER WARNING

Oct 17, 2019 Power Train

SERVICE SHIFTER WARNING

Oct 17, 2019 Electrical System

SERVICE SHIFTER WARNING

Oct 17, 2019 Power Train

SERVICE SHIFTER WARNING

Oct 16, 2019 Engine Crash 100,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN AROUND MAY OF 2018 AND WORSENED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PAR...

Oct 16, 2019 Engine Crash 100,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN AROUND MAY OF 2018 AND WORSENED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PAR...

Oct 14, 2019 Seats 27,500 mi

AHR - HEADREST BROKEN, LATCH IS CLOSED AND LOCKED POSITION WITH THE STEEL RETAINING ROD STILL CAPTURED IN LOCKING MECHANISM, PLASTIC FEATURES THAT RETAIN STEEL ROD ARE BROKEN, THIS IS NOT A DEPLOYMENT, THIS IS A COMPONENT FAILURE, VEHICLE WAS PARKED, ENGINE NOT RUNNING, VEHICLE WAS NOT OCCUPIED

Oct 14, 2019 Seats 27,500 mi

AHR - HEADREST BROKEN, LATCH IS CLOSED AND LOCKED POSITION WITH THE STEEL RETAINING ROD STILL CAPTURED IN LOCKING MECHANISM, PLASTIC FEATURES THAT RETAIN STEEL ROD ARE BROKEN, THIS IS NOT A DEPLOYMENT, THIS IS A COMPONENT FAILURE, VEHICLE WAS PARKED, ENGINE NOT RUNNING, VEHICLE WAS NOT OCCUPIED

Oct 11, 2019 Seats 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, THE FRONTAL DRIVER'S SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING. THE DRIVER SUSTAINED HEADACHES, BUT WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CON...

Oct 11, 2019 Air Bags 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, THE FRONTAL DRIVER'S SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING. THE DRIVER SUSTAINED HEADACHES, BUT WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CON...

Oct 11, 2019 Seats 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, THE FRONTAL DRIVER'S SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING. THE DRIVER SUSTAINED HEADACHES, BUT WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CON...

Oct 11, 2019 Air Bags 85,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, THE FRONTAL DRIVER'S SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING. THE DRIVER SUSTAINED HEADACHES, BUT WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CON...

Oct 9, 2019 Seats 105,000 mi

WHILE DRIVING APPROX 35 MPH, THE PASSENGER SEAT HEADREST SAFETY DEVICE DEPLOYED FOR NO REASON WHILE MY 14 YEAR OLD DAUGHTER WAS SITTING IN THE FRONT SEAT. LUCKILY SHE WAS NOT HURT DURING THE INCIDENT. THE PLASTIC PIECES HOLDING THE PIN IN PLACE FAILED RELEASING THE HEADREST. BECAUSE THE PLASTIC FAIL...

Oct 9, 2019 Seats 105,000 mi

WHILE DRIVING APPROX 35 MPH, THE PASSENGER SEAT HEADREST SAFETY DEVICE DEPLOYED FOR NO REASON WHILE MY 14 YEAR OLD DAUGHTER WAS SITTING IN THE FRONT SEAT. LUCKILY SHE WAS NOT HURT DURING THE INCIDENT. THE PLASTIC PIECES HOLDING THE PIN IN PLACE FAILED RELEASING THE HEADREST. BECAUSE THE PLASTIC FAIL...

Oct 8, 2019 Seats 72,048 mi

WHILE THE CAR HAS PARKED IN OUR GARAGE WE CAME OUT TO FIND THAT THE ACTIVE HEAD REST SAFETY DEVICE HAD DEPLOYED ON ITS OWN. LOOKS LIKE THE PLASTIC RETAINING PARTS FAILED AS THEIR IS BITS OF PLASTIC ON THE FLOOR. OBVIOUSLY THIS IS NOT A SAFE DESIGN AND SHOULD BE CORRECTED AS SOON AS POSSIBLE. OUR ...

Oct 8, 2019 Power Train 50,200 mi

I HAD THE APPROVED EMISSIONS MODIFICATION COMPLETED ON MY ECODIESEL GRAND CHEROKEE. SINCE THESE WAS COMPLETED THERE IS A VERY NOTICEABLE LAG WHEN PRESSING ON THE GAS. WHEN TRYING TO PULL OUT INTO AN INTERSECTION THE LAG IS SO BAD (1-3 SECONDS) AND YOU FEEL AS IF YOU ARE UNABLE TO MOVE. THIS IS GOING...

Oct 8, 2019 Seats 72,048 mi

WHILE THE CAR HAS PARKED IN OUR GARAGE WE CAME OUT TO FIND THAT THE ACTIVE HEAD REST SAFETY DEVICE HAD DEPLOYED ON ITS OWN. LOOKS LIKE THE PLASTIC RETAINING PARTS FAILED AS THEIR IS BITS OF PLASTIC ON THE FLOOR. OBVIOUSLY THIS IS NOT A SAFE DESIGN AND SHOULD BE CORRECTED AS SOON AS POSSIBLE. OUR ...

Oct 8, 2019 Power Train 50,200 mi

I HAD THE APPROVED EMISSIONS MODIFICATION COMPLETED ON MY ECODIESEL GRAND CHEROKEE. SINCE THESE WAS COMPLETED THERE IS A VERY NOTICEABLE LAG WHEN PRESSING ON THE GAS. WHEN TRYING TO PULL OUT INTO AN INTERSECTION THE LAG IS SO BAD (1-3 SECONDS) AND YOU FEEL AS IF YOU ARE UNABLE TO MOVE. THIS IS GOING...

Oct 7, 2019 Suspension 54,000 mi

I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED THAT HAS FAULTY STRUTS AND STABILIZER BAR. THE VEHICLE IS ONLY 4 YEARS OLD. THIS POSES MAJOR SAFETY CONCERNS AS IT CAN CAUSE A REDUCTION IN THE ABILITY TO STOP IN A SAFE DISTANCE AS WELL AS THE POTENTIAL FOR A LOSS OF CONTROL OVER THE VEHICLE. STRUTS CAUSE A...

Oct 7, 2019 Air Bags 65,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE HEAD REST AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHR...

Oct 7, 2019 Suspension 54,000 mi

I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED THAT HAS FAULTY STRUTS AND STABILIZER BAR. THE VEHICLE IS ONLY 4 YEARS OLD. THIS POSES MAJOR SAFETY CONCERNS AS IT CAN CAUSE A REDUCTION IN THE ABILITY TO STOP IN A SAFE DISTANCE AS WELL AS THE POTENTIAL FOR A LOSS OF CONTROL OVER THE VEHICLE. STRUTS CAUSE A...

Oct 7, 2019 Air Bags 65,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE HEAD REST AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHR...

Oct 5, 2019 Electrical System 38,000 mi

REFER TO FCA "STAR CASE" S1908000157. UNAUTHORIZED, UNREQUESTED, UNSOLICITED AND UNWARRANTED OVER-THE-AIR UPDATE TO UCONNECT SYSTEM FAILED, AND "BRICKED THE SYSTEM. SAFETY ISSUES INCLUDE: - HANDS-FREE PHONE SYSTEM NON-FUNCTIONAL. - NAVIGATION SYSTEM NO LONGER AVAILABLE. - EMERGENCY SERVICE FEA...

Oct 5, 2019 Unknown Or Other 38,000 mi

REFER TO FCA "STAR CASE" S1908000157. UNAUTHORIZED, UNREQUESTED, UNSOLICITED AND UNWARRANTED OVER-THE-AIR UPDATE TO UCONNECT SYSTEM FAILED, AND "BRICKED THE SYSTEM. SAFETY ISSUES INCLUDE: - HANDS-FREE PHONE SYSTEM NON-FUNCTIONAL. - NAVIGATION SYSTEM NO LONGER AVAILABLE. - EMERGENCY SERVICE FEA...

Oct 5, 2019 Electrical System 38,000 mi

REFER TO FCA "STAR CASE" S1908000157. UNAUTHORIZED, UNREQUESTED, UNSOLICITED AND UNWARRANTED OVER-THE-AIR UPDATE TO UCONNECT SYSTEM FAILED, AND "BRICKED THE SYSTEM. SAFETY ISSUES INCLUDE: - HANDS-FREE PHONE SYSTEM NON-FUNCTIONAL. - NAVIGATION SYSTEM NO LONGER AVAILABLE. - EMERGENCY SERVICE FEA...

Oct 5, 2019 Unknown Or Other 38,000 mi

REFER TO FCA "STAR CASE" S1908000157. UNAUTHORIZED, UNREQUESTED, UNSOLICITED AND UNWARRANTED OVER-THE-AIR UPDATE TO UCONNECT SYSTEM FAILED, AND "BRICKED THE SYSTEM. SAFETY ISSUES INCLUDE: - HANDS-FREE PHONE SYSTEM NON-FUNCTIONAL. - NAVIGATION SYSTEM NO LONGER AVAILABLE. - EMERGENCY SERVICE FEA...

Oct 3, 2019 Air Bags 39,000 mi

PASSENGER SEAT HEAD REST DEPLOYED FOR NO REASON. THE VEHICLE WAS STATIONARY OVER NIGHT IN OUR GARAGE. IN THE MORNING WE DISCOVERED THE DEPLOYED HEAD REST

Oct 3, 2019 Air Bags 39,000 mi

PASSENGER SEAT HEAD REST DEPLOYED FOR NO REASON. THE VEHICLE WAS STATIONARY OVER NIGHT IN OUR GARAGE. IN THE MORNING WE DISCOVERED THE DEPLOYED HEAD REST

Oct 2, 2019 Seats 95,000 mi

ON 10/1/2019 WHILE DRIVING HOME FROM WORK IN MY 2015 JEEP GRAND CHEROKEE LAREDO, THE PASSENGER SEAT HEADREST DEPLOYED FOR NO KNOWN REASON. THIS WAS ON A 2 LANE HIGHWAY WITH TRAFFIC MOVING UP TO 55 MPH. IT SOUNDED LIKE A SHOTGUN BLAST. FORTUNATELY MY WIFE OR OLDER KIDS WEREN'T IN THE SEAT AT THE TIME...

Oct 2, 2019 Seats 95,000 mi

ON 10/1/2019 WHILE DRIVING HOME FROM WORK IN MY 2015 JEEP GRAND CHEROKEE LAREDO, THE PASSENGER SEAT HEADREST DEPLOYED FOR NO KNOWN REASON. THIS WAS ON A 2 LANE HIGHWAY WITH TRAFFIC MOVING UP TO 55 MPH. IT SOUNDED LIKE A SHOTGUN BLAST. FORTUNATELY MY WIFE OR OLDER KIDS WEREN'T IN THE SEAT AT THE TIME...

Sep 30, 2019 Vehicle Speed Control Crash 29,450 mi

THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE'S ELECTRONIC THROTTLE CONTROL SYSTEMS WAS INOPERABLE. UPON STOPPING AND RELEASING THE BRAKE THE VEHICLE LUNGES FORWARD ACCELERATING SUDDENLY TO 20 MILES PER HOUR. WHEN PLACE IN REVERSE THE VEHICLE AND RELEASING THE BRAKE THE VEHICLE LUNGES AS WELL. A...

Sep 30, 2019 Vehicle Speed Control Crash 29,450 mi

THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE'S ELECTRONIC THROTTLE CONTROL SYSTEMS WAS INOPERABLE. UPON STOPPING AND RELEASING THE BRAKE THE VEHICLE LUNGES FORWARD ACCELERATING SUDDENLY TO 20 MILES PER HOUR. WHEN PLACE IN REVERSE THE VEHICLE AND RELEASING THE BRAKE THE VEHICLE LUNGES AS WELL. A...

Sep 29, 2019 Air Bags 46,700 mi

I WAS DRIVING HOME FROM WORK TODAY 9/29/19 ON A TWO LANE ROAD AND WAS TRAVELING AROUND 40MPH COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN THE ACTIVE HEADREST ON THE DRIVERS SIDE DEPLOYED STRIKING ME IN THE BACK OF THE HEAD WITH ENOUGH FORCE IT FELT LIKE A PUNCH, THIS CAUSED ME TO SWERVE AND NEARL...

Sep 29, 2019 Air Bags 46,700 mi

I WAS DRIVING HOME FROM WORK TODAY 9/29/19 ON A TWO LANE ROAD AND WAS TRAVELING AROUND 40MPH COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN THE ACTIVE HEADREST ON THE DRIVERS SIDE DEPLOYED STRIKING ME IN THE BACK OF THE HEAD WITH ENOUGH FORCE IT FELT LIKE A PUNCH, THIS CAUSED ME TO SWERVE AND NEARL...

Sep 26, 2019 Fuel System, Diesel 95,000 mi

FOR VEHICLE WITH VIN NUMBER [XXX], AFTER A VO8 FLASH OF THE ECU DUE TO EMISSIONS RECALL SETTLEMENT THE CAR HAS SERIOUS "LAG" IN ACCELERATION FROM THE STOP POSITION. THIS IS A SAFETY HAZARD AS THE LAG CREATES A COLLISION RISK FROM ON-COMING TRAFFIC. CURRENTLY THE MANUFACTURER DOES NOT HAVE A SOLUTI...

Sep 26, 2019 Engine 95,000 mi

FOR VEHICLE WITH VIN NUMBER [XXX], AFTER A VO8 FLASH OF THE ECU DUE TO EMISSIONS RECALL SETTLEMENT THE CAR HAS SERIOUS "LAG" IN ACCELERATION FROM THE STOP POSITION. THIS IS A SAFETY HAZARD AS THE LAG CREATES A COLLISION RISK FROM ON-COMING TRAFFIC. CURRENTLY THE MANUFACTURER DOES NOT HAVE A SOLUTI...

Sep 26, 2019 Power Train 95,000 mi

FOR VEHICLE WITH VIN NUMBER [XXX], AFTER A VO8 FLASH OF THE ECU DUE TO EMISSIONS RECALL SETTLEMENT THE CAR HAS SERIOUS "LAG" IN ACCELERATION FROM THE STOP POSITION. THIS IS A SAFETY HAZARD AS THE LAG CREATES A COLLISION RISK FROM ON-COMING TRAFFIC. CURRENTLY THE MANUFACTURER DOES NOT HAVE A SOLUTI...

Sep 26, 2019 Fuel System, Diesel 95,000 mi

FOR VEHICLE WITH VIN NUMBER [XXX], AFTER A VO8 FLASH OF THE ECU DUE TO EMISSIONS RECALL SETTLEMENT THE CAR HAS SERIOUS "LAG" IN ACCELERATION FROM THE STOP POSITION. THIS IS A SAFETY HAZARD AS THE LAG CREATES A COLLISION RISK FROM ON-COMING TRAFFIC. CURRENTLY THE MANUFACTURER DOES NOT HAVE A SOLUTI...

Sep 26, 2019 Engine 95,000 mi

FOR VEHICLE WITH VIN NUMBER [XXX], AFTER A VO8 FLASH OF THE ECU DUE TO EMISSIONS RECALL SETTLEMENT THE CAR HAS SERIOUS "LAG" IN ACCELERATION FROM THE STOP POSITION. THIS IS A SAFETY HAZARD AS THE LAG CREATES A COLLISION RISK FROM ON-COMING TRAFFIC. CURRENTLY THE MANUFACTURER DOES NOT HAVE A SOLUTI...

Sep 26, 2019 Power Train 95,000 mi

FOR VEHICLE WITH VIN NUMBER [XXX], AFTER A VO8 FLASH OF THE ECU DUE TO EMISSIONS RECALL SETTLEMENT THE CAR HAS SERIOUS "LAG" IN ACCELERATION FROM THE STOP POSITION. THIS IS A SAFETY HAZARD AS THE LAG CREATES A COLLISION RISK FROM ON-COMING TRAFFIC. CURRENTLY THE MANUFACTURER DOES NOT HAVE A SOLUTI...

Sep 25, 2019 Seats 54,000 mi

I WAS DROPPING MY SON OFF AT SCHOOL. WHILE I HAD THE CAR IN PARK, THE PASSENGER SEAT HEADREST DEPLOYED FOR NO APPARENT REASON. LUCKILY HE WAS TOO SHORT FOR IT TO HIT HIS HEAD.

Sep 25, 2019 Seat Belts 48,926 mi

THE SEAT BEST TENSIONERS ON BOTH FRONT SEAT BELTS HAVE CRACKED. THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT TO KEEP DRIVER SECURE. THE VEHICLE HAS AN EXTENDED WARRANTY BUT THE REPAIRS FOR THIS ISSUE ARE NOT COVERED. THE REPAIRS WILL COST $750 IN PARTS IN ADDITION TO LABOR. FROM SEARCHING ONLINE I SE...

Sep 25, 2019 Seats 54,000 mi

I WAS DROPPING MY SON OFF AT SCHOOL. WHILE I HAD THE CAR IN PARK, THE PASSENGER SEAT HEADREST DEPLOYED FOR NO APPARENT REASON. LUCKILY HE WAS TOO SHORT FOR IT TO HIT HIS HEAD.

Sep 25, 2019 Seat Belts 48,926 mi

THE SEAT BEST TENSIONERS ON BOTH FRONT SEAT BELTS HAVE CRACKED. THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT TO KEEP DRIVER SECURE. THE VEHICLE HAS AN EXTENDED WARRANTY BUT THE REPAIRS FOR THIS ISSUE ARE NOT COVERED. THE REPAIRS WILL COST $750 IN PARTS IN ADDITION TO LABOR. FROM SEARCHING ONLINE I SE...

Sep 24, 2019 Engine 21,300 mi

AT ABOUT 11AM, 11 SEPTEMBER 2019, MY 2015 JEEP GRAND CHEROKEE 4-WD LIMITED SHUT DOWN ON THE ROADWAY. TRAVEL SPEED PRIOR TO ENGINE FAILURE WAS ABOUT 20MPH. DURING THE BREAKDOWN, THE ECODIESEL, 3.0L ENGINE STALLED WHILE MAKING LOUD METALLIC-CHATTERING NOISE. AFTER THE KEY-LESS IGNITION WAS PRESSED ...

Sep 24, 2019 Power Train 94,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WENT INTO LIMP MODE DESPITE THE POWER DIESEL INDICATOR SHOWING 100%. THE CONTACT TOOK THE VEHICLE TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 2...

Sep 24, 2019 Engine 94,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WENT INTO LIMP MODE DESPITE THE POWER DIESEL INDICATOR SHOWING 100%. THE CONTACT TOOK THE VEHICLE TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 2...

Sep 24, 2019 Engine 21,300 mi

AT ABOUT 11AM, 11 SEPTEMBER 2019, MY 2015 JEEP GRAND CHEROKEE 4-WD LIMITED SHUT DOWN ON THE ROADWAY. TRAVEL SPEED PRIOR TO ENGINE FAILURE WAS ABOUT 20MPH. DURING THE BREAKDOWN, THE ECODIESEL, 3.0L ENGINE STALLED WHILE MAKING LOUD METALLIC-CHATTERING NOISE. AFTER THE KEY-LESS IGNITION WAS PRESSED ...

Sep 24, 2019 Power Train 94,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WENT INTO LIMP MODE DESPITE THE POWER DIESEL INDICATOR SHOWING 100%. THE CONTACT TOOK THE VEHICLE TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 2...

Sep 24, 2019 Engine 94,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WENT INTO LIMP MODE DESPITE THE POWER DIESEL INDICATOR SHOWING 100%. THE CONTACT TOOK THE VEHICLE TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 2...

Sep 23, 2019 Structure 81,500 mi

ON SEVERAL SECTIONS OF THE FRONT GOOD, SPECIFICALLY WHERE THE PAINTED PORTION WRAPS UNDER THE FRONT OF THE HOOD TO MEET THE ALLUMINUM, THE THE PAINT IS BUBBLING AND IN SOME SPOTS, BEGINNING TO RUST. I TAKE GREAT CARE OF MY VEHICLE AND THESE PAINT DEFECTS APPEAR TO HAVE BEEN CAUSED BY EITHER RUST BEI...

Sep 23, 2019 Structure 81,500 mi

ON SEVERAL SECTIONS OF THE FRONT GOOD, SPECIFICALLY WHERE THE PAINTED PORTION WRAPS UNDER THE FRONT OF THE HOOD TO MEET THE ALLUMINUM, THE THE PAINT IS BUBBLING AND IN SOME SPOTS, BEGINNING TO RUST. I TAKE GREAT CARE OF MY VEHICLE AND THESE PAINT DEFECTS APPEAR TO HAVE BEEN CAUSED BY EITHER RUST BEI...

Sep 16, 2019 Unknown Or Other 37,177 mi

ON PULLING INTO TRAFFIC AT INTERSECTIONS, OCCASIONALLY THE TURBO DOES NOT KICK IN PROPERLY. NO POWER FOR A COUPLE OF SECONDS WHILE ROLLING SLOWLY INTO TRAFFIC, THEN THE TURBO KICKS IN HARD ENOUGH TO SKID THE TIRES. HAS NEARLY GOTTEN US RUN OVER SEVERAL TIMES. STARTED AFTER THE SOFTWARE RECALL...

Sep 16, 2019 Unknown Or Other 37,177 mi

ON PULLING INTO TRAFFIC AT INTERSECTIONS, OCCASIONALLY THE TURBO DOES NOT KICK IN PROPERLY. NO POWER FOR A COUPLE OF SECONDS WHILE ROLLING SLOWLY INTO TRAFFIC, THEN THE TURBO KICKS IN HARD ENOUGH TO SKID THE TIRES. HAS NEARLY GOTTEN US RUN OVER SEVERAL TIMES. STARTED AFTER THE SOFTWARE RECALL...

Sep 13, 2019 Electrical System

I HAVE HAD CONTINUAL ELECTRICAL PROBLEMS WITH MY JEEP GRAND CHEROKEE 2015. I HAVE REPLACED BOTH THE BATTERY AND ALTERNATOR BECAUSE OF JEEP TO NOT STARTING IN THE MORNING. HOWEVER, APPROXIMATELY 3 MONTHS LATER, I AM ONCE AGAIN EXPERIENCING THE SAME PROBLEM. THE MECHANICS CANNOT RESOLVE THE PROBLEM. ...

Sep 13, 2019 Electrical System

I HAVE HAD CONTINUAL ELECTRICAL PROBLEMS WITH MY JEEP GRAND CHEROKEE 2015. I HAVE REPLACED BOTH THE BATTERY AND ALTERNATOR BECAUSE OF JEEP TO NOT STARTING IN THE MORNING. HOWEVER, APPROXIMATELY 3 MONTHS LATER, I AM ONCE AGAIN EXPERIENCING THE SAME PROBLEM. THE MECHANICS CANNOT RESOLVE THE PROBLEM. ...

Sep 12, 2019 Seats 42,000 mi

ACTIVE HEADREST ON DRIVER'S SIDE DEPLOYED WITHOUT WARNING OR CAUSE WHILE DRIVING APPROXIMATELY 40 MPH. HIT ME IN THE BACK OF THE HEAD, STARTLING ME AND CAUSING ME TO SWERVE INTO ONCOMING TRAFFIC LANE. FORTUNATELY NO ONE WAS ONCOMING DURING THAT TIME. PULLED OVER AND SURVEYED THAT THE SHELL OF THE...

Sep 12, 2019 Seats 42,000 mi

ACTIVE HEADREST ON DRIVER'S SIDE DEPLOYED WITHOUT WARNING OR CAUSE WHILE DRIVING APPROXIMATELY 40 MPH. HIT ME IN THE BACK OF THE HEAD, STARTLING ME AND CAUSING ME TO SWERVE INTO ONCOMING TRAFFIC LANE. FORTUNATELY NO ONE WAS ONCOMING DURING THAT TIME. PULLED OVER AND SURVEYED THAT THE SHELL OF THE...

Sep 11, 2019 Electrical System 64,187 mi

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER W...

Sep 11, 2019 Engine 64,187 mi

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER W...

Sep 11, 2019 Vehicle Speed Control 64,187 mi

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER W...

Sep 11, 2019 Power Train 45,000 mi

SHIFTER SERVICE WARNING LIGHT. REQUIRES SHIFTER MODULE REPLACEMENT

Sep 11, 2019 Engine 41,900 mi

PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYIN...

Sep 11, 2019 Fuel/propulsion System 41,900 mi

PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYIN...

Sep 11, 2019 Vehicle Speed Control 41,900 mi

PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYIN...

Sep 11, 2019 Electrical System 64,187 mi

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER W...

Sep 11, 2019 Engine 64,187 mi

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER W...

Sep 11, 2019 Vehicle Speed Control 64,187 mi

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER W...

Sep 11, 2019 Power Train 45,000 mi

SHIFTER SERVICE WARNING LIGHT. REQUIRES SHIFTER MODULE REPLACEMENT

Sep 11, 2019 Engine 41,900 mi

PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYIN...

Sep 11, 2019 Fuel/propulsion System 41,900 mi

PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYIN...

Sep 11, 2019 Vehicle Speed Control 41,900 mi

PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYIN...

Sep 10, 2019 Electrical System 75,250 mi

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF ...

Sep 10, 2019 Unknown Or Other 75,250 mi

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF ...

Sep 10, 2019 Engine 75,250 mi

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF ...

Sep 10, 2019 Seats 70,000 mi

WHILE STATIONARY, PASSENGER SIDE SEAT HEADREST DEPLOYED. NOTHING WAS DONE TO CAUSE THIS ACTION. NO ONE WAS SITTING IN THE SEAT. IT WILL NOT RESET. WHEN IT DEPLOYED, A PART BROKE WHICH IS KEEPING IT FROM RESETTING. AN ONLINE SEARCH REVEALS MULTIPLE COMPLAINTS ON THIS ISSUE. A RECALL SHOULD BE ISSU...

Sep 10, 2019 Electrical System 75,250 mi

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF ...

Sep 10, 2019 Unknown Or Other 75,250 mi

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF ...

Sep 10, 2019 Engine 75,250 mi

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF ...

Sep 10, 2019 Seats 70,000 mi

WHILE STATIONARY, PASSENGER SIDE SEAT HEADREST DEPLOYED. NOTHING WAS DONE TO CAUSE THIS ACTION. NO ONE WAS SITTING IN THE SEAT. IT WILL NOT RESET. WHEN IT DEPLOYED, A PART BROKE WHICH IS KEEPING IT FROM RESETTING. AN ONLINE SEARCH REVEALS MULTIPLE COMPLAINTS ON THIS ISSUE. A RECALL SHOULD BE ISSU...

Sep 8, 2019 Seats 55,000 mi

THE PASSENGER-SIDE HEADREST DEPLOYED WHILE BEING DRIVEN ON A STATE HIGHWAY AT APPROXIMATELY 55 MPH. IT RANDOMLY DEPLOYED WITHOUT COLLISION, STRIKING THE BACK OF THE FRONT-SEAT PASSENGER'S HEAD.

Sep 8, 2019 Power Train 49,500 mi

WHILE TRAVELING APPROXIMATELY 70 MILES PER HOUR (ON A HIGHWAY), ON TWO OCCASIONS WORKING 24 HOURS, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL WITH NO MANIPULATION OF THE SHIFTER. THERE WAS NO WARNING OF THE IMPENDING LOSS OF MECHANICAL POWER TO THE DRIVE WHEELS, AND I WAS FORCED TO COAST TO THE SH...

Sep 8, 2019 Vehicle Speed Control 49,500 mi

WHILE TRAVELING APPROXIMATELY 70 MILES PER HOUR (ON A HIGHWAY), ON TWO OCCASIONS WORKING 24 HOURS, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL WITH NO MANIPULATION OF THE SHIFTER. THERE WAS NO WARNING OF THE IMPENDING LOSS OF MECHANICAL POWER TO THE DRIVE WHEELS, AND I WAS FORCED TO COAST TO THE SH...

Sep 8, 2019 Seats 55,000 mi

THE PASSENGER-SIDE HEADREST DEPLOYED WHILE BEING DRIVEN ON A STATE HIGHWAY AT APPROXIMATELY 55 MPH. IT RANDOMLY DEPLOYED WITHOUT COLLISION, STRIKING THE BACK OF THE FRONT-SEAT PASSENGER'S HEAD.

Sep 8, 2019 Power Train 49,500 mi

WHILE TRAVELING APPROXIMATELY 70 MILES PER HOUR (ON A HIGHWAY), ON TWO OCCASIONS WORKING 24 HOURS, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL WITH NO MANIPULATION OF THE SHIFTER. THERE WAS NO WARNING OF THE IMPENDING LOSS OF MECHANICAL POWER TO THE DRIVE WHEELS, AND I WAS FORCED TO COAST TO THE SH...

Sep 8, 2019 Vehicle Speed Control 49,500 mi

WHILE TRAVELING APPROXIMATELY 70 MILES PER HOUR (ON A HIGHWAY), ON TWO OCCASIONS WORKING 24 HOURS, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL WITH NO MANIPULATION OF THE SHIFTER. THERE WAS NO WARNING OF THE IMPENDING LOSS OF MECHANICAL POWER TO THE DRIVE WHEELS, AND I WAS FORCED TO COAST TO THE SH...

Sep 6, 2019 Electrical System 60,000 mi

MY 2015 JEEP GRAND CHEROKEE HAS AN EXPANSION VALVE LEAK, WHICH IS LEAKING INTO THE VEHICLE (SINCE FCA DECIDED TO INSTALL THE EXPANSION VALVE IN THE CAR BEHIND THE DASHBOARD). THE LEAK IS A SERIOUS HEALTH RISK AND ENVIRONMENTAL RISK. THE SYSTEM ALSO MAKES A CONSTANT HUMMING NOISE SINCE ITS LOW ON FRE...

Sep 6, 2019 Unknown Or Other 60,000 mi

MY 2015 JEEP GRAND CHEROKEE HAS AN EXPANSION VALVE LEAK, WHICH IS LEAKING INTO THE VEHICLE (SINCE FCA DECIDED TO INSTALL THE EXPANSION VALVE IN THE CAR BEHIND THE DASHBOARD). THE LEAK IS A SERIOUS HEALTH RISK AND ENVIRONMENTAL RISK. THE SYSTEM ALSO MAKES A CONSTANT HUMMING NOISE SINCE ITS LOW ON FRE...

Sep 6, 2019 Electrical System 60,000 mi

MY 2015 JEEP GRAND CHEROKEE HAS AN EXPANSION VALVE LEAK, WHICH IS LEAKING INTO THE VEHICLE (SINCE FCA DECIDED TO INSTALL THE EXPANSION VALVE IN THE CAR BEHIND THE DASHBOARD). THE LEAK IS A SERIOUS HEALTH RISK AND ENVIRONMENTAL RISK. THE SYSTEM ALSO MAKES A CONSTANT HUMMING NOISE SINCE ITS LOW ON FRE...

Sep 6, 2019 Unknown Or Other 60,000 mi

MY 2015 JEEP GRAND CHEROKEE HAS AN EXPANSION VALVE LEAK, WHICH IS LEAKING INTO THE VEHICLE (SINCE FCA DECIDED TO INSTALL THE EXPANSION VALVE IN THE CAR BEHIND THE DASHBOARD). THE LEAK IS A SERIOUS HEALTH RISK AND ENVIRONMENTAL RISK. THE SYSTEM ALSO MAKES A CONSTANT HUMMING NOISE SINCE ITS LOW ON FRE...

Sep 5, 2019 Steering 102,300 mi

THE POWER STEERING AND STEERING RACK FAILED ON THE CAR WHILE MERGING CAUSING A NEAR-FATAL ACCIDENT. FCA HAS ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE THAT THE STEERING RACKS LEAK AND CAN FAIL BUT WON'T ISSUE AN OPEN RECALL BECAUSE NHTSA ISN'T FORCING THEM TOO.

Sep 5, 2019 Electrical System 98,000 mi

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT ST...

Sep 5, 2019 Fuel/propulsion System 98,000 mi

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT ST...

Sep 5, 2019 Unknown Or Other 98,000 mi

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT ST...

Sep 5, 2019 Steering 102,300 mi

THE POWER STEERING AND STEERING RACK FAILED ON THE CAR WHILE MERGING CAUSING A NEAR-FATAL ACCIDENT. FCA HAS ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE THAT THE STEERING RACKS LEAK AND CAN FAIL BUT WON'T ISSUE AN OPEN RECALL BECAUSE NHTSA ISN'T FORCING THEM TOO.

Sep 5, 2019 Electrical System 98,000 mi

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT ST...

Sep 5, 2019 Fuel/propulsion System 98,000 mi

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT ST...

Sep 5, 2019 Unknown Or Other 98,000 mi

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT ST...

Sep 4, 2019 Seats 65,000 mi

WHILE SITTING IN A PARKING LOT THE DRIVERS SIDE HEADREST DEPLOYED HITTING MY WIFE IN THE BACK OF THE HEAD.

Sep 4, 2019 Seats 65,000 mi

WHILE SITTING IN A PARKING LOT THE DRIVERS SIDE HEADREST DEPLOYED HITTING MY WIFE IN THE BACK OF THE HEAD.

Sep 2, 2019 Electrical System 50,000 mi

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT...

Sep 2, 2019 Steering 50,000 mi

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT...

Sep 2, 2019 Wheels 50,000 mi

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT...

Sep 2, 2019 Electrical System 50,000 mi

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT...

Sep 2, 2019 Steering 50,000 mi

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT...

Sep 2, 2019 Wheels 50,000 mi

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT...

Aug 31, 2019 Electrical System 65,365 mi

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT...

Aug 31, 2019 Unknown Or Other 65,365 mi

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT...

Aug 31, 2019 Exterior Lighting 65,365 mi

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT...

Aug 31, 2019 Electrical System 65,365 mi

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT...

Aug 31, 2019 Unknown Or Other 65,365 mi

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT...

Aug 31, 2019 Exterior Lighting 65,365 mi

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT...

Aug 29, 2019 Engine 65,000 mi

SINCE DOING THE ECO DIESEL UPDATE JEEP HAS A SERIOUS LAG / STALL WHEN ACCELERATING AND WHEN GOING AROUND 20 MILES PER HOUR WHEN ACCELERATING. NUMEROUS TIMES WHEN CROSSING OUT INTO TRAFFIC THE VEHICLE HAS A LAG/ POWER DELAY ALMOST CAUSING AN ACCIDENT. THIS WAS NOT AN ISSUE UNTIL THE ECO DIESEL UPD...

Aug 29, 2019 Power Train 65,000 mi

SINCE DOING THE ECO DIESEL UPDATE JEEP HAS A SERIOUS LAG / STALL WHEN ACCELERATING AND WHEN GOING AROUND 20 MILES PER HOUR WHEN ACCELERATING. NUMEROUS TIMES WHEN CROSSING OUT INTO TRAFFIC THE VEHICLE HAS A LAG/ POWER DELAY ALMOST CAUSING AN ACCIDENT. THIS WAS NOT AN ISSUE UNTIL THE ECO DIESEL UPD...

Aug 29, 2019 Engine 59,674 mi

7/8/19 I BROUGHT MY 2015 JEEP GRAND CHEROKEE IN FOR THE VO8 EMISSIONS RECALL TWO DAYS LATER MY VEHICLE WAS RETURNED 7/10/19. 7/12/19 I WENT TO HAVE MY VEHICLE SMOG CHECK COMPLETED AND THE SMOG CHECK FAILED DUE TO THE FOLLOWING 'YOUR VEHICLE FAILED THE SMOG CHECK INSPECTION DUE TO THE FACT THE FACT ...

Aug 29, 2019 Engine 65,000 mi

SINCE DOING THE ECO DIESEL UPDATE JEEP HAS A SERIOUS LAG / STALL WHEN ACCELERATING AND WHEN GOING AROUND 20 MILES PER HOUR WHEN ACCELERATING. NUMEROUS TIMES WHEN CROSSING OUT INTO TRAFFIC THE VEHICLE HAS A LAG/ POWER DELAY ALMOST CAUSING AN ACCIDENT. THIS WAS NOT AN ISSUE UNTIL THE ECO DIESEL UPD...

Aug 29, 2019 Power Train 65,000 mi

SINCE DOING THE ECO DIESEL UPDATE JEEP HAS A SERIOUS LAG / STALL WHEN ACCELERATING AND WHEN GOING AROUND 20 MILES PER HOUR WHEN ACCELERATING. NUMEROUS TIMES WHEN CROSSING OUT INTO TRAFFIC THE VEHICLE HAS A LAG/ POWER DELAY ALMOST CAUSING AN ACCIDENT. THIS WAS NOT AN ISSUE UNTIL THE ECO DIESEL UPD...

Aug 29, 2019 Engine 59,674 mi

7/8/19 I BROUGHT MY 2015 JEEP GRAND CHEROKEE IN FOR THE VO8 EMISSIONS RECALL TWO DAYS LATER MY VEHICLE WAS RETURNED 7/10/19. 7/12/19 I WENT TO HAVE MY VEHICLE SMOG CHECK COMPLETED AND THE SMOG CHECK FAILED DUE TO THE FOLLOWING 'YOUR VEHICLE FAILED THE SMOG CHECK INSPECTION DUE TO THE FACT THE FACT ...

Aug 28, 2019 Electrical System 76,000 mi

THE RADIO CONCEAL WILL RESET AFTER A FEW SHORT MINUTES AS IF THE VEHICLE IS BEING STARTED FOR THE FIRST TIME. THE FIRST TIME IT WAS NOTICED WAS AFTER IT WAS STATIONARY AND I RETURNED BACK TO MY VEHICLE.

Aug 28, 2019 Electrical System 76,000 mi

THE RADIO CONCEAL WILL RESET AFTER A FEW SHORT MINUTES AS IF THE VEHICLE IS BEING STARTED FOR THE FIRST TIME. THE FIRST TIME IT WAS NOTICED WAS AFTER IT WAS STATIONARY AND I RETURNED BACK TO MY VEHICLE.

Aug 27, 2019 Steering 50,000 mi

LESS THAN 50,000 MILES AND TOLD THAT THE STEERING RACK IS LEAKING AND THAT IT NEEDS TO BE REPLACED AT A COST OF $2600. THIS SEEMS TO BE A COMMON PROBLEM, WHY ISN'T THERE AN OFFICIAL RECALL ON THIS? THIS PART, WITH NORMAL COMMUTER DRIVING, SHOULD NOT FAIL AT SUCH LOW MILEAGE

Aug 27, 2019 Steering 50,000 mi

LESS THAN 50,000 MILES AND TOLD THAT THE STEERING RACK IS LEAKING AND THAT IT NEEDS TO BE REPLACED AT A COST OF $2600. THIS SEEMS TO BE A COMMON PROBLEM, WHY ISN'T THERE AN OFFICIAL RECALL ON THIS? THIS PART, WITH NORMAL COMMUTER DRIVING, SHOULD NOT FAIL AT SUCH LOW MILEAGE

Aug 26, 2019 Engine 64,000 mi

EVER SINCE THE FCA ECODIESEL EXHAUST EMISSIONS UPDATE, MY VEHICLE HAS HAD TERRIBLE TURBO-LAG. WHEN YOU STEP ON THE ACCELERATOR, ESPECIALLY AFTER A COLD START IT CAN TAKE UP TO 4 SECONDS TO ACTUALLY MOVE FORWARD. I ALREADY REPORTED THIS ONCE BEFORE, BUT THIS VEHICLE IS A SERIOUS HAZARD. TRYING TO CRO...

Aug 26, 2019 Fuel/propulsion System 64,000 mi

EVER SINCE THE FCA ECODIESEL EXHAUST EMISSIONS UPDATE, MY VEHICLE HAS HAD TERRIBLE TURBO-LAG. WHEN YOU STEP ON THE ACCELERATOR, ESPECIALLY AFTER A COLD START IT CAN TAKE UP TO 4 SECONDS TO ACTUALLY MOVE FORWARD. I ALREADY REPORTED THIS ONCE BEFORE, BUT THIS VEHICLE IS A SERIOUS HAZARD. TRYING TO CRO...

Aug 26, 2019 Engine 64,000 mi

EVER SINCE THE FCA ECODIESEL EXHAUST EMISSIONS UPDATE, MY VEHICLE HAS HAD TERRIBLE TURBO-LAG. WHEN YOU STEP ON THE ACCELERATOR, ESPECIALLY AFTER A COLD START IT CAN TAKE UP TO 4 SECONDS TO ACTUALLY MOVE FORWARD. I ALREADY REPORTED THIS ONCE BEFORE, BUT THIS VEHICLE IS A SERIOUS HAZARD. TRYING TO CRO...

Aug 26, 2019 Fuel/propulsion System 64,000 mi

EVER SINCE THE FCA ECODIESEL EXHAUST EMISSIONS UPDATE, MY VEHICLE HAS HAD TERRIBLE TURBO-LAG. WHEN YOU STEP ON THE ACCELERATOR, ESPECIALLY AFTER A COLD START IT CAN TAKE UP TO 4 SECONDS TO ACTUALLY MOVE FORWARD. I ALREADY REPORTED THIS ONCE BEFORE, BUT THIS VEHICLE IS A SERIOUS HAZARD. TRYING TO CRO...

Aug 23, 2019 Engine 78,000 mi

ECODIESEL EMISSIONS RECALL. AFTER HAVING THE EMISSIONS RECALL DONE TO MY VEHICLE ON 8/20/19, THE VEHICLE IS EXTREMELY SLUGGISH AND NON RELIABLE. THE TURBO LAG IS HORRIBLE, SOMETIMES 1-3 SECONDS, SOMETIMES 4 OR 5. TRANSMISSION DOESN'T SEEM TO KNOW WHERE IT WANTS TO BE AT TIMES. NONE OF THE ISSUES...

Aug 23, 2019 Engine 78,000 mi

ECODIESEL EMISSIONS RECALL. AFTER HAVING THE EMISSIONS RECALL DONE TO MY VEHICLE ON 8/20/19, THE VEHICLE IS EXTREMELY SLUGGISH AND NON RELIABLE. THE TURBO LAG IS HORRIBLE, SOMETIMES 1-3 SECONDS, SOMETIMES 4 OR 5. TRANSMISSION DOESN'T SEEM TO KNOW WHERE IT WANTS TO BE AT TIMES. NONE OF THE ISSUES...

Aug 20, 2019 Air Bags 66,650 mi

THE VEHICLE WAS STATIONARY AND UNOCCUPIED IN THE DRIVEWAY WHEN THE DRIVER SEAT'S ACTIVE HEAD RESTRAINT POPPED OPEN. IT CANNOT BE RESET DUE TO THE DAMAGED PLASTIC. THIS IS NOT SUPPOSED TO ACTIVATE UNTIL TRIGGERED BY AN ACCIDENT AND IS AN OBVIOUS DESIGN FLAW.

Aug 20, 2019 Air Bags 66,650 mi

THE VEHICLE WAS STATIONARY AND UNOCCUPIED IN THE DRIVEWAY WHEN THE DRIVER SEAT'S ACTIVE HEAD RESTRAINT POPPED OPEN. IT CANNOT BE RESET DUE TO THE DAMAGED PLASTIC. THIS IS NOT SUPPOSED TO ACTIVATE UNTIL TRIGGERED BY AN ACCIDENT AND IS AN OBVIOUS DESIGN FLAW.

Aug 12, 2019 Back Over Prevention 53,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS FAULTY. THE SCREEN REMAINED BLACK AND THE CONTACT COULD NOT SEE WHEN ATTEMPTING TO REVERSE. ALSO, THE SIDE MIRRORS TURNED DOWN AUTOMATICALLY AND THE CONTACT COULD NOT SEE FROM ANY ANGLE WHILE REVERSING. T...

Aug 12, 2019 Visibility/wiper 64,000 mi

THE SINGLE PANE SUNROOF EXPLODED WHILE PARKED. GLASS SHATTERED EVERYWHERE. THE SHADEGUARD WAS CLOSED AT THE TIME AND PREVENTED GLASS FROM GETTING TO THE INTERIOR OF THE CAR. THIS HAPPENED IN THE OVERNIGHT HOURS AND NOTHING WAS SEEN ON THE VIDEO CAMERA MONITORING THE CARS TO CAUSE THIS. NO OBJECT...

Aug 12, 2019 Back Over Prevention 53,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS FAULTY. THE SCREEN REMAINED BLACK AND THE CONTACT COULD NOT SEE WHEN ATTEMPTING TO REVERSE. ALSO, THE SIDE MIRRORS TURNED DOWN AUTOMATICALLY AND THE CONTACT COULD NOT SEE FROM ANY ANGLE WHILE REVERSING. T...

Aug 12, 2019 Visibility/wiper 64,000 mi

THE SINGLE PANE SUNROOF EXPLODED WHILE PARKED. GLASS SHATTERED EVERYWHERE. THE SHADEGUARD WAS CLOSED AT THE TIME AND PREVENTED GLASS FROM GETTING TO THE INTERIOR OF THE CAR. THIS HAPPENED IN THE OVERNIGHT HOURS AND NOTHING WAS SEEN ON THE VIDEO CAMERA MONITORING THE CARS TO CAUSE THIS. NO OBJECT...

Aug 11, 2019 Engine 64,000 mi

SINCE I HAD THE EXHAUST EMISSIONS UPDATE DONE, MY JEEP HAS AN EXTREMELY LONG LAG IN ACCELERATION. IT TAKES A GOOD 2-3 SECONDS AFTER STEPPING ON THE THROTTLE, BEFORE THE CAR MOVES FORWARD. I WAS ALMOST HIT HEAD ON IN TRAFFIC ON A HIGHWAY BECAUSE OF THE TIMING OF NOT ACCELERATING PROPERLY. THIS WAS NE...

Aug 11, 2019 Unknown Or Other 64,000 mi

SINCE I HAD THE EXHAUST EMISSIONS UPDATE DONE, MY JEEP HAS AN EXTREMELY LONG LAG IN ACCELERATION. IT TAKES A GOOD 2-3 SECONDS AFTER STEPPING ON THE THROTTLE, BEFORE THE CAR MOVES FORWARD. I WAS ALMOST HIT HEAD ON IN TRAFFIC ON A HIGHWAY BECAUSE OF THE TIMING OF NOT ACCELERATING PROPERLY. THIS WAS NE...

Aug 11, 2019 Engine 64,000 mi

SINCE I HAD THE EXHAUST EMISSIONS UPDATE DONE, MY JEEP HAS AN EXTREMELY LONG LAG IN ACCELERATION. IT TAKES A GOOD 2-3 SECONDS AFTER STEPPING ON THE THROTTLE, BEFORE THE CAR MOVES FORWARD. I WAS ALMOST HIT HEAD ON IN TRAFFIC ON A HIGHWAY BECAUSE OF THE TIMING OF NOT ACCELERATING PROPERLY. THIS WAS NE...

Aug 11, 2019 Unknown Or Other 64,000 mi

SINCE I HAD THE EXHAUST EMISSIONS UPDATE DONE, MY JEEP HAS AN EXTREMELY LONG LAG IN ACCELERATION. IT TAKES A GOOD 2-3 SECONDS AFTER STEPPING ON THE THROTTLE, BEFORE THE CAR MOVES FORWARD. I WAS ALMOST HIT HEAD ON IN TRAFFIC ON A HIGHWAY BECAUSE OF THE TIMING OF NOT ACCELERATING PROPERLY. THIS WAS NE...

Aug 10, 2019 Power Train 25 mi

A "SERVICE SHIFTER" MESSGAGE FLASHES ACROSS THE DASHBOARD SCREEN AND THE LIGHTS ON THE SHIFTER DO NO LIGHT UP.

Aug 10, 2019 Power Train 25 mi

A "SERVICE SHIFTER" MESSGAGE FLASHES ACROSS THE DASHBOARD SCREEN AND THE LIGHTS ON THE SHIFTER DO NO LIGHT UP.

Aug 9, 2019 Unknown Or Other 39,345 mi

I WAS PARKED AND WHEN I WENT STARTED MY CAR THE AIR CONDITIONER AIR FELT HOT - I QUICKLY REALIZED THE AIR WAS BLOWING AND STAYI G HOT, NOT COOLING DOWN. MY 2015 JEEP GRAND CHEROKEE ONLY HAS 39,400 MILES AND THE AIRCONDITIONER HAS GONE OUT. I CALLED MY REDLANDS CA DEALER, THEY SAID IT IS NO LONGER C...

Aug 9, 2019 Unknown Or Other 39,345 mi

I WAS PARKED AND WHEN I WENT STARTED MY CAR THE AIR CONDITIONER AIR FELT HOT - I QUICKLY REALIZED THE AIR WAS BLOWING AND STAYI G HOT, NOT COOLING DOWN. MY 2015 JEEP GRAND CHEROKEE ONLY HAS 39,400 MILES AND THE AIRCONDITIONER HAS GONE OUT. I CALLED MY REDLANDS CA DEALER, THEY SAID IT IS NO LONGER C...

Aug 7, 2019 Seats 75,000 mi

PASSENGER FRONT HEADREST DEPLOYED FOR NO REASON. CAR WAS PARKED AND THE HEADREST POPPED OPEN AND COULD HAVE CAUSED SERIOUS DAMAGE. THIS SHOULD BE A RECALL.

Aug 7, 2019 Seats 75,000 mi

PASSENGER FRONT HEADREST DEPLOYED FOR NO REASON. CAR WAS PARKED AND THE HEADREST POPPED OPEN AND COULD HAVE CAUSED SERIOUS DAMAGE. THIS SHOULD BE A RECALL.

Aug 3, 2019 Unknown Or Other 114,000 mi

1. RECALL UPDATED PERFORMED MAY 2019- AFTER UPDATE DIESEL REGENERATION OCCURS EVERY FEW DAYS- THIS PROCESS ONLY HAPPENED 2 TIMES BEFORE THE UPDATE WAS PERFORMED. 2. ERROR MESSAGES/LIMP MODE JULY 4, 2019- I RECEIVED TWO ERROR MESSAGES, 1. DIESEL FILTER 100% FULL SEE DEALER AND 2. AUTOMATIC EMISSIONS...

Aug 3, 2019 Unknown Or Other 114,000 mi

1. RECALL UPDATED PERFORMED MAY 2019- AFTER UPDATE DIESEL REGENERATION OCCURS EVERY FEW DAYS- THIS PROCESS ONLY HAPPENED 2 TIMES BEFORE THE UPDATE WAS PERFORMED. 2. ERROR MESSAGES/LIMP MODE JULY 4, 2019- I RECEIVED TWO ERROR MESSAGES, 1. DIESEL FILTER 100% FULL SEE DEALER AND 2. AUTOMATIC EMISSIONS...

Aug 2, 2019 Electrical System

MOST OF THE TIME WHEN STARTING THE VEHICLE, THE UCONNECT INFOTAINMENT SCREEN DOES NOT BOOT UP OR DISPLAY ANYTHING (SCREEN STAYS BLACK) FOR UP TO 5 MINUTES. THIS IS A SAFETY CONCERN AS THE BACKUP CAMERA WILL NOT DISPLAY UNTIL THE THE UCONNECT SYSTEM HAS BOOTED UP. MANY OTHER FEATURE ARE ALSO UNAVAI...

Aug 2, 2019 Air Bags 64,000 mi

WHILE SIMPLY DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST JUST POPS OPEN. IT SEEMS THE CLIPS HAVE BROKEN. THIS SHOULD BE A RECALL AS I HAVE SPOKEN TO MANY OWNERS WHO HAVE HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF FROM THE DEALERSHIP AND NOT COST $800.00 FOR SOMETH...

Aug 2, 2019 Seats 64,000 mi

WHILE SIMPLY DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST JUST POPS OPEN. IT SEEMS THE CLIPS HAVE BROKEN. THIS SHOULD BE A RECALL AS I HAVE SPOKEN TO MANY OWNERS WHO HAVE HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF FROM THE DEALERSHIP AND NOT COST $800.00 FOR SOMETH...

Aug 2, 2019 Electrical System

MOST OF THE TIME WHEN STARTING THE VEHICLE, THE UCONNECT INFOTAINMENT SCREEN DOES NOT BOOT UP OR DISPLAY ANYTHING (SCREEN STAYS BLACK) FOR UP TO 5 MINUTES. THIS IS A SAFETY CONCERN AS THE BACKUP CAMERA WILL NOT DISPLAY UNTIL THE THE UCONNECT SYSTEM HAS BOOTED UP. MANY OTHER FEATURE ARE ALSO UNAVAI...

Aug 2, 2019 Air Bags 64,000 mi

WHILE SIMPLY DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST JUST POPS OPEN. IT SEEMS THE CLIPS HAVE BROKEN. THIS SHOULD BE A RECALL AS I HAVE SPOKEN TO MANY OWNERS WHO HAVE HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF FROM THE DEALERSHIP AND NOT COST $800.00 FOR SOMETH...

Aug 2, 2019 Seats 64,000 mi

WHILE SIMPLY DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST JUST POPS OPEN. IT SEEMS THE CLIPS HAVE BROKEN. THIS SHOULD BE A RECALL AS I HAVE SPOKEN TO MANY OWNERS WHO HAVE HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF FROM THE DEALERSHIP AND NOT COST $800.00 FOR SOMETH...

Aug 1, 2019 Fuel/propulsion System 159,000 mi

MY VEHICLE BEGAN TO STALL WHILE CRANKING THEM IT SHUT OFF AND STOP WORKING AFTER MY FUEL TANK WAS BELOW HALF A TANK IT LEFT ME STRANDED. I CHECK THE FUEL PUMP FUSE THERE WAS NO POWER GETTING TO THE FUEL THE METER TEST REVEALED NO POWER. THE I SAW THE RECALLS ON 2011, 2012,, 2013 JEEPS AND DOGES FOR ...

Aug 1, 2019 Engine 44,400 mi

JEEP GRAND CHEROKEE DIESEL, AFTER V08 RECALL (DIESEL EXHAUST ISSUE), CAR NOW WILL LAG, AND FAIL TO ACCELERATE AT LOWER SPEEDS UNDER LOAD. ACTS AS IF IT WILL STALL. DANGEROUS IN THAT IT FAILS TO RESPOND TO ACCELERATION INPUT UNDER THESE CONDITIONS, USUALLY AROUND 20-25 MILES PER HOUR. WHEN THIS OCC...

Aug 1, 2019 Power Train 44,400 mi

JEEP GRAND CHEROKEE DIESEL, AFTER V08 RECALL (DIESEL EXHAUST ISSUE), CAR NOW WILL LAG, AND FAIL TO ACCELERATE AT LOWER SPEEDS UNDER LOAD. ACTS AS IF IT WILL STALL. DANGEROUS IN THAT IT FAILS TO RESPOND TO ACCELERATION INPUT UNDER THESE CONDITIONS, USUALLY AROUND 20-25 MILES PER HOUR. WHEN THIS OCC...

Aug 1, 2019 Seats 39,000 mi

THE HEADREST IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED. THE VEHICLE WAS SITTING IN MY DRIVEWAY. I TRIED TO RESET IT BUT NOTICED THE CHEAP PLASTIC BRACKETS ARE BROKEN. THE VEHICLE HAS 39,000 MILES AND HAS NOT BEEN IN ANY ACCIDENT. I HAVE OWNED THE JEEP FOR 24 HOURS. WELCOME TO JEEP?

Aug 1, 2019 Fuel/propulsion System 159,000 mi

MY VEHICLE BEGAN TO STALL WHILE CRANKING THEM IT SHUT OFF AND STOP WORKING AFTER MY FUEL TANK WAS BELOW HALF A TANK IT LEFT ME STRANDED. I CHECK THE FUEL PUMP FUSE THERE WAS NO POWER GETTING TO THE FUEL THE METER TEST REVEALED NO POWER. THE I SAW THE RECALLS ON 2011, 2012,, 2013 JEEPS AND DOGES FOR ...

Aug 1, 2019 Engine 44,400 mi

JEEP GRAND CHEROKEE DIESEL, AFTER V08 RECALL (DIESEL EXHAUST ISSUE), CAR NOW WILL LAG, AND FAIL TO ACCELERATE AT LOWER SPEEDS UNDER LOAD. ACTS AS IF IT WILL STALL. DANGEROUS IN THAT IT FAILS TO RESPOND TO ACCELERATION INPUT UNDER THESE CONDITIONS, USUALLY AROUND 20-25 MILES PER HOUR. WHEN THIS OCC...

Aug 1, 2019 Power Train 44,400 mi

JEEP GRAND CHEROKEE DIESEL, AFTER V08 RECALL (DIESEL EXHAUST ISSUE), CAR NOW WILL LAG, AND FAIL TO ACCELERATE AT LOWER SPEEDS UNDER LOAD. ACTS AS IF IT WILL STALL. DANGEROUS IN THAT IT FAILS TO RESPOND TO ACCELERATION INPUT UNDER THESE CONDITIONS, USUALLY AROUND 20-25 MILES PER HOUR. WHEN THIS OCC...

Aug 1, 2019 Seats 39,000 mi

THE HEADREST IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED. THE VEHICLE WAS SITTING IN MY DRIVEWAY. I TRIED TO RESET IT BUT NOTICED THE CHEAP PLASTIC BRACKETS ARE BROKEN. THE VEHICLE HAS 39,000 MILES AND HAS NOT BEEN IN ANY ACCIDENT. I HAVE OWNED THE JEEP FOR 24 HOURS. WELCOME TO JEEP?

Jul 30, 2019 Fuel/propulsion System 40,000 mi

AFTER THE FCA ECO DIESEL SETTLEMENT RECALL THE THROTTLE ON MY GRAND CHEROKEE DEISEL HAS SEVERE LAG UNTIL THE CAR HAS BEEN DRIVEN FOR SEVERAL MILES. IT DOES NOT MATTER IF YOU LET THE CAR WARM UP OR NOT. IT IS SO BAD THAT YOU CANNOT TRUST IT TO PULL OUT INTO TRAFFIC FOR FEAR THE THROTTLE WILL NOT EN...

Jul 30, 2019 Fuel/propulsion System 40,000 mi

AFTER THE FCA ECO DIESEL SETTLEMENT RECALL THE THROTTLE ON MY GRAND CHEROKEE DEISEL HAS SEVERE LAG UNTIL THE CAR HAS BEEN DRIVEN FOR SEVERAL MILES. IT DOES NOT MATTER IF YOU LET THE CAR WARM UP OR NOT. IT IS SO BAD THAT YOU CANNOT TRUST IT TO PULL OUT INTO TRAFFIC FOR FEAR THE THROTTLE WILL NOT EN...

Jul 20, 2019 Structure Crash 70,000 mi

AT A PATIENTS HOME. JEEP WAS PARKED, APPROXIMATELY 10 MINUTES WENT BY AND ONE OF THE PEOPLE IN THE HOME STARTED YELLING MY VEHICHLE WAS ROLLING BACKWARDS. THE DRIVEWAY IS FLAT SURFACE. IT MANAGED TO TAKE OUT A FENCE AND DAMAGE THE BACK END OF MY JEEP. LUCKILY ANOTHER PERSON IN THE HOME WAS ABLE TO ...

Jul 20, 2019 Unknown Or Other Crash 70,000 mi

AT A PATIENTS HOME. JEEP WAS PARKED, APPROXIMATELY 10 MINUTES WENT BY AND ONE OF THE PEOPLE IN THE HOME STARTED YELLING MY VEHICHLE WAS ROLLING BACKWARDS. THE DRIVEWAY IS FLAT SURFACE. IT MANAGED TO TAKE OUT A FENCE AND DAMAGE THE BACK END OF MY JEEP. LUCKILY ANOTHER PERSON IN THE HOME WAS ABLE TO ...

Jul 20, 2019 Structure Crash 70,000 mi

AT A PATIENTS HOME. JEEP WAS PARKED, APPROXIMATELY 10 MINUTES WENT BY AND ONE OF THE PEOPLE IN THE HOME STARTED YELLING MY VEHICHLE WAS ROLLING BACKWARDS. THE DRIVEWAY IS FLAT SURFACE. IT MANAGED TO TAKE OUT A FENCE AND DAMAGE THE BACK END OF MY JEEP. LUCKILY ANOTHER PERSON IN THE HOME WAS ABLE TO ...

Jul 20, 2019 Unknown Or Other Crash 70,000 mi

AT A PATIENTS HOME. JEEP WAS PARKED, APPROXIMATELY 10 MINUTES WENT BY AND ONE OF THE PEOPLE IN THE HOME STARTED YELLING MY VEHICHLE WAS ROLLING BACKWARDS. THE DRIVEWAY IS FLAT SURFACE. IT MANAGED TO TAKE OUT A FENCE AND DAMAGE THE BACK END OF MY JEEP. LUCKILY ANOTHER PERSON IN THE HOME WAS ABLE TO ...

Jul 18, 2019 Unknown Or Other 81,000 mi

ON 7/17/2019, I GOT INTO MY VEHICLE TO RUN ERRANDS TO NOTE THAT THE PASSENGER SIDE HEADREST HAD EXPOSED WIRES AND WAS NOT IN ITS' NORMAL POSITION. I HAD NOT BEEN INVOLVED IN ANY ACCIDENT AND THERE WAS NO FORCE APPLIED TO THE HEADREST. I DID NOT ATTEMPT TO FIX IT AS I KNOW NOTHING ABOUT VEHICLES AND ...

Jul 18, 2019 Unknown Or Other 81,000 mi

ON 7/17/2019, I GOT INTO MY VEHICLE TO RUN ERRANDS TO NOTE THAT THE PASSENGER SIDE HEADREST HAD EXPOSED WIRES AND WAS NOT IN ITS' NORMAL POSITION. I HAD NOT BEEN INVOLVED IN ANY ACCIDENT AND THERE WAS NO FORCE APPLIED TO THE HEADREST. I DID NOT ATTEMPT TO FIX IT AS I KNOW NOTHING ABOUT VEHICLES AND ...

Jul 16, 2019 Seats 102,860 mi

I GOT INTO MY PARKED VEHICLE AFTER WORK, AND NOTICED THE PASSENGER HEADREST WAS PUSHED FORWARD, WHICH WAS NOT THE CASE WHEN I PARKED IT TO GO INTO WORK. UPON FURTHER INSPECTION, THE PLASTIC BRACKET THAT HOLDS THE HEADREST IN APPEARED TO BE BROKEN. THIS IS A SAFETY HAZARD AS I AM NOW WORRIED THAT THE...

Jul 16, 2019 Unknown Or Other 102,860 mi

I GOT INTO MY PARKED VEHICLE AFTER WORK, AND NOTICED THE PASSENGER HEADREST WAS PUSHED FORWARD, WHICH WAS NOT THE CASE WHEN I PARKED IT TO GO INTO WORK. UPON FURTHER INSPECTION, THE PLASTIC BRACKET THAT HOLDS THE HEADREST IN APPEARED TO BE BROKEN. THIS IS A SAFETY HAZARD AS I AM NOW WORRIED THAT THE...

Jul 16, 2019 Seats 102,860 mi

I GOT INTO MY PARKED VEHICLE AFTER WORK, AND NOTICED THE PASSENGER HEADREST WAS PUSHED FORWARD, WHICH WAS NOT THE CASE WHEN I PARKED IT TO GO INTO WORK. UPON FURTHER INSPECTION, THE PLASTIC BRACKET THAT HOLDS THE HEADREST IN APPEARED TO BE BROKEN. THIS IS A SAFETY HAZARD AS I AM NOW WORRIED THAT THE...

Jul 16, 2019 Unknown Or Other 102,860 mi

I GOT INTO MY PARKED VEHICLE AFTER WORK, AND NOTICED THE PASSENGER HEADREST WAS PUSHED FORWARD, WHICH WAS NOT THE CASE WHEN I PARKED IT TO GO INTO WORK. UPON FURTHER INSPECTION, THE PLASTIC BRACKET THAT HOLDS THE HEADREST IN APPEARED TO BE BROKEN. THIS IS A SAFETY HAZARD AS I AM NOW WORRIED THAT THE...

Jul 15, 2019 Exterior Lighting Fire 43,000 mi

MY FAMILY (1 YEAR OLD, 4 YEAR OLD, DOG, WIFE, AND I) WERE DRIVING FROM NC TO NY. WE STOPPED OUTSIDE OF ERIE SO I COULD GET SOME FOOD AND MY WIFE COULD WALK THE DOG. FOR A FEW MINUTES SHE TOLD BY THE CAR WITH THE DOOR OPEN WALKING THE DOG WHILE I GOT FOOD. WE GOT BACK IN THE CAR AND SHE SAID SOMETHIN...

Jul 15, 2019 Air Bags

DRIVERS SIDE HEADREST AIRBAG DEPLOYED ON ITS OWN WHILE DRIVER NOT IN VEHICLE AND NO IMPACT TO VEHICLE.

Jul 15, 2019 Exterior Lighting Fire 43,000 mi

MY FAMILY (1 YEAR OLD, 4 YEAR OLD, DOG, WIFE, AND I) WERE DRIVING FROM NC TO NY. WE STOPPED OUTSIDE OF ERIE SO I COULD GET SOME FOOD AND MY WIFE COULD WALK THE DOG. FOR A FEW MINUTES SHE TOLD BY THE CAR WITH THE DOOR OPEN WALKING THE DOG WHILE I GOT FOOD. WE GOT BACK IN THE CAR AND SHE SAID SOMETHIN...

Jul 15, 2019 Air Bags

DRIVERS SIDE HEADREST AIRBAG DEPLOYED ON ITS OWN WHILE DRIVER NOT IN VEHICLE AND NO IMPACT TO VEHICLE.

Jul 14, 2019 Seat Belts

SERVICE SHIFTER MESSAGE APPEARS

Jul 14, 2019 Unknown Or Other

SERVICE SHIFTER MESSAGE APPEARS

Jul 14, 2019 Seat Belts

SERVICE SHIFTER MESSAGE APPEARS

Jul 14, 2019 Unknown Or Other

SERVICE SHIFTER MESSAGE APPEARS

Jul 11, 2019 Engine 43,500 mi

VEHICLE EXHIBITED WHAT FELT LIKE A HARD DOWNSHIFT FROM SECOND TO FIRST GEAR. JOLT WAS CONCERNING ENOUGH THAT DRIVER HAD TO APPLY ADDITIONAL BRAKE PRESSURE WHEN COMING TO A FULL STOP. TECHNICIAN AT REPAIR FACILITY DISCOVERED THAT JOLT FELT BY OPERATOR WAS ACTUALLY ENGINE MOVING SIGNIFICANTLY DUE TO D...

Jul 11, 2019 Engine 43,500 mi

VEHICLE EXHIBITED WHAT FELT LIKE A HARD DOWNSHIFT FROM SECOND TO FIRST GEAR. JOLT WAS CONCERNING ENOUGH THAT DRIVER HAD TO APPLY ADDITIONAL BRAKE PRESSURE WHEN COMING TO A FULL STOP. TECHNICIAN AT REPAIR FACILITY DISCOVERED THAT JOLT FELT BY OPERATOR WAS ACTUALLY ENGINE MOVING SIGNIFICANTLY DUE TO D...

Jul 9, 2019 Unknown Or Other 82,000 mi

ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED WITH NO ACCIDENT. CAN WAS IN MY DRIVEWAY. DEALERSHIP SAYS PART BROKE INSIDE. REPLACEMENT NORTH OF $1000.

Jul 9, 2019 Seats 49,300 mi

ACTIVE HEAD REST ON THE PASSENGERS SEAT HAS DEPLOYED. PLASTIC RETAINERS APPEAR BROKEN INSIDE THE HEADREST. THIS HAPPENED WHILE THE VEHICLE WAS PARKED IN MY GARAGE. THE VEHICLE HAS NOT HAD A COLLISION.

Jul 9, 2019 Unknown Or Other 82,000 mi

ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED WITH NO ACCIDENT. CAN WAS IN MY DRIVEWAY. DEALERSHIP SAYS PART BROKE INSIDE. REPLACEMENT NORTH OF $1000.

Jul 9, 2019 Seats 49,300 mi

ACTIVE HEAD REST ON THE PASSENGERS SEAT HAS DEPLOYED. PLASTIC RETAINERS APPEAR BROKEN INSIDE THE HEADREST. THIS HAPPENED WHILE THE VEHICLE WAS PARKED IN MY GARAGE. THE VEHICLE HAS NOT HAD A COLLISION.

Jul 5, 2019 Power Train 28,204 mi

TAKATA RECALL- WHILE DRIVING AT SPEEDS ABOVE 35 MILES, IT FEELS AS IF THE VEHICLE SLOWS DOWN AS IF THE GEARS CHANGED AND IT REQUIRES MORE PRESSURE TO BE APPLIED TO THE GAS ACCELERATOR FOR THE VEHICLE TO GO THE SAME SPEED. THIS HAS HAPPENED MULTIPLE TIMES AT SPEEDS OF APPROXIMATELY 35 AND OVER.

Jul 5, 2019 Vehicle Speed Control 28,204 mi

TAKATA RECALL- WHILE DRIVING AT SPEEDS ABOVE 35 MILES, IT FEELS AS IF THE VEHICLE SLOWS DOWN AS IF THE GEARS CHANGED AND IT REQUIRES MORE PRESSURE TO BE APPLIED TO THE GAS ACCELERATOR FOR THE VEHICLE TO GO THE SAME SPEED. THIS HAS HAPPENED MULTIPLE TIMES AT SPEEDS OF APPROXIMATELY 35 AND OVER.

Jul 5, 2019 Power Train 28,204 mi

TAKATA RECALL- WHILE DRIVING AT SPEEDS ABOVE 35 MILES, IT FEELS AS IF THE VEHICLE SLOWS DOWN AS IF THE GEARS CHANGED AND IT REQUIRES MORE PRESSURE TO BE APPLIED TO THE GAS ACCELERATOR FOR THE VEHICLE TO GO THE SAME SPEED. THIS HAS HAPPENED MULTIPLE TIMES AT SPEEDS OF APPROXIMATELY 35 AND OVER.

Jul 5, 2019 Vehicle Speed Control 28,204 mi

TAKATA RECALL- WHILE DRIVING AT SPEEDS ABOVE 35 MILES, IT FEELS AS IF THE VEHICLE SLOWS DOWN AS IF THE GEARS CHANGED AND IT REQUIRES MORE PRESSURE TO BE APPLIED TO THE GAS ACCELERATOR FOR THE VEHICLE TO GO THE SAME SPEED. THIS HAS HAPPENED MULTIPLE TIMES AT SPEEDS OF APPROXIMATELY 35 AND OVER.

Jul 4, 2019 Vehicle Speed Control 33,270 mi

RECEIVED A SERVICE SHIFTER MESSAGE WHILE GOING FROM PARK TO DRIVE ON DASH BOARD DISPLAY RECENTLY 3 TIMES. I READ ONLINE OTHERS HAVE EXPERIENCED THIS SAME ISSUE.

Jul 4, 2019 Unknown Or Other 33,270 mi

RECEIVED A SERVICE SHIFTER MESSAGE WHILE GOING FROM PARK TO DRIVE ON DASH BOARD DISPLAY RECENTLY 3 TIMES. I READ ONLINE OTHERS HAVE EXPERIENCED THIS SAME ISSUE.

Jul 4, 2019 Vehicle Speed Control 33,270 mi

RECEIVED A SERVICE SHIFTER MESSAGE WHILE GOING FROM PARK TO DRIVE ON DASH BOARD DISPLAY RECENTLY 3 TIMES. I READ ONLINE OTHERS HAVE EXPERIENCED THIS SAME ISSUE.

Jul 4, 2019 Unknown Or Other 33,270 mi

RECEIVED A SERVICE SHIFTER MESSAGE WHILE GOING FROM PARK TO DRIVE ON DASH BOARD DISPLAY RECENTLY 3 TIMES. I READ ONLINE OTHERS HAVE EXPERIENCED THIS SAME ISSUE.

Jul 2, 2019 Exterior Lighting 19,000 mi

HEADLIGHT ILLUMINATION AT NIGHT IS TERRIBLE. IF ON A HIGHWAY WITH NO ADDITIONAL LIGHTING YOUR VISIBILITY IS DANGEROUSLY LOW EVEN WHEN USING THE HIGH BEAMS AND FOG LIGHTS. IF INCLEMENT WEATHER LIKE RAINING, MAKE VISIBILITY EVEN WORSE. A RECALL AND UPGRADE TO THE HEADLIGHTS SHOULD BE ISSUED.

Jul 2, 2019 Exterior Lighting 19,000 mi

HEADLIGHT ILLUMINATION AT NIGHT IS TERRIBLE. IF ON A HIGHWAY WITH NO ADDITIONAL LIGHTING YOUR VISIBILITY IS DANGEROUSLY LOW EVEN WHEN USING THE HIGH BEAMS AND FOG LIGHTS. IF INCLEMENT WEATHER LIKE RAINING, MAKE VISIBILITY EVEN WORSE. A RECALL AND UPGRADE TO THE HEADLIGHTS SHOULD BE ISSUED.

Jun 27, 2019 Seats 41,337 mi

DRIVING ON A MAJOR HIGHWAY ONE MORNING ON WAY TO WORK AND HEARD AN EXTREMELY LOUD "POP". LOOKED BACK AND THE LEATHER HEADREST HAD COMPLETELY UNLOADED LIKE AN AIRBAG AND DEPLOYED. LUCKILY IT DID NOT STRIKE MY HEAD AND CAUSE ME TO SWERVE AND CAUSE AN ACCIDENT. THE PLASTIC PIECE THAT HOLDS THE MECHANIS...

Jun 27, 2019 Seats 59,862 mi

ACTIVE HEAD REST ON THE DRIVERS SEAT HAS DEPLOYED. PLASTIC RETAINERS APPEAR BROKEN INSIDE THE HEADREST. THIS HAPPENED WHILE THE VEHICLE WAS PARKED. THE VEHICLE HAS NOT HAD A COLLISION.

Jun 27, 2019 Seats 41,337 mi

DRIVING ON A MAJOR HIGHWAY ONE MORNING ON WAY TO WORK AND HEARD AN EXTREMELY LOUD "POP". LOOKED BACK AND THE LEATHER HEADREST HAD COMPLETELY UNLOADED LIKE AN AIRBAG AND DEPLOYED. LUCKILY IT DID NOT STRIKE MY HEAD AND CAUSE ME TO SWERVE AND CAUSE AN ACCIDENT. THE PLASTIC PIECE THAT HOLDS THE MECHANIS...

Jun 27, 2019 Seats 59,862 mi

ACTIVE HEAD REST ON THE DRIVERS SEAT HAS DEPLOYED. PLASTIC RETAINERS APPEAR BROKEN INSIDE THE HEADREST. THIS HAPPENED WHILE THE VEHICLE WAS PARKED. THE VEHICLE HAS NOT HAD A COLLISION.

Jun 24, 2019 Seats 64,218 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING 55 MPH, THE HEADREST SPRANG FORWARD AND STRUCK THE BACK OF THE DRIVER'S HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE M...

Jun 24, 2019 Seats 64,218 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING 55 MPH, THE HEADREST SPRANG FORWARD AND STRUCK THE BACK OF THE DRIVER'S HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE M...

Jun 21, 2019 Visibility 37,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, SHE HEARD AN ABNORMAL NOISE AND THE SUN ROOF WINDOW SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SUNLAND PARK CHRYSLER JEEP DODGE RAM (LOCATED AT 950 CROCKETT ST, EL PASO, TX 79922, (915) 228...

Jun 21, 2019 Visibility 37,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, SHE HEARD AN ABNORMAL NOISE AND THE SUN ROOF WINDOW SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SUNLAND PARK CHRYSLER JEEP DODGE RAM (LOCATED AT 950 CROCKETT ST, EL PASO, TX 79922, (915) 228...

Jun 19, 2019 Seat Belts

SEAT BELTS ON BOTH DRIVER AND PASSENGER SIDES HAVE FRAYED

Jun 19, 2019 Seat Belts

SEAT BELTS ON BOTH DRIVER AND PASSENGER SIDES HAVE FRAYED

Jun 18, 2019 Vehicle Speed Control Crash 27,700 mi

WHILE DRIVING IN STOP AND GO TRAFFIC I WAS STOPPED WITH MY FOOT IN THE BRAKE PEDAL THE ENGINE STARTED REVVING INTO HIGH RPMS THE CAR STATED SURGING AND THE BRAKES WOULDN'T STOP THE CAR. I REAR ENDED THE VEHICLE IN FRONT OF ME. *JS

Jun 18, 2019 Seats 45,520 mi

I WAS DRIVING COMING TO A STOP LIGHT GOING ABOUT 20MPH AND I HEARD A LOUD BANG LIKE A GUNSHOT AND GOT HIT IN THE BACK OF THE HEAD BY MY HEADREST. LUCKILY I WAS NOT HURT BUT IT DID SCARE THE LIVING DAYLIGHTS OUT OF ME. THANKFULLY IF I WAS NOT ON THE HIGHWAY WHEN IT HAPPENED I COULD OF SWERVED AND GOT...

Jun 18, 2019 Vehicle Speed Control Crash 27,700 mi

WHILE DRIVING IN STOP AND GO TRAFFIC I WAS STOPPED WITH MY FOOT IN THE BRAKE PEDAL THE ENGINE STARTED REVVING INTO HIGH RPMS THE CAR STATED SURGING AND THE BRAKES WOULDN'T STOP THE CAR. I REAR ENDED THE VEHICLE IN FRONT OF ME. *JS

Jun 18, 2019 Seats 45,520 mi

I WAS DRIVING COMING TO A STOP LIGHT GOING ABOUT 20MPH AND I HEARD A LOUD BANG LIKE A GUNSHOT AND GOT HIT IN THE BACK OF THE HEAD BY MY HEADREST. LUCKILY I WAS NOT HURT BUT IT DID SCARE THE LIVING DAYLIGHTS OUT OF ME. THANKFULLY IF I WAS NOT ON THE HIGHWAY WHEN IT HAPPENED I COULD OF SWERVED AND GOT...

Jun 15, 2019 Electrical System 95,000 mi

TWICE I HAVE BEEN DRIVING AND THE VECHILE SHUTS DOWN ON ME ONCE IN THE MIDDLE OF A BUSY ROAD AND I CAN'T PUT THE CAR IN NEUTRAL, I CAN'T PUT FLASHERS ON, NOTHING WILL WORK. IT TOOK 2 HOURS AND MAGICALLY EVERYTHING CAME BACK ON WITH A CHECK ENGINE LIGHT. WE WENT TO THE DEALER THEY HAD IT FOR A WEEK S...

Jun 15, 2019 Electrical System 95,000 mi

TWICE I HAVE BEEN DRIVING AND THE VECHILE SHUTS DOWN ON ME ONCE IN THE MIDDLE OF A BUSY ROAD AND I CAN'T PUT THE CAR IN NEUTRAL, I CAN'T PUT FLASHERS ON, NOTHING WILL WORK. IT TOOK 2 HOURS AND MAGICALLY EVERYTHING CAME BACK ON WITH A CHECK ENGINE LIGHT. WE WENT TO THE DEALER THEY HAD IT FOR A WEEK S...

Jun 11, 2019 Seats

WHILE DRIVING DOWN THE HIGHWAY MY DRIVERS HEAD REST COLLAPSED FORWARD.

Jun 11, 2019 Seats

WHILE DRIVING DOWN THE HIGHWAY MY DRIVERS HEAD REST COLLAPSED FORWARD.

Jun 10, 2019 Unknown Or Other 55,000 mi

APPROXIMATELY 1:00 PM ON 6/9/2019 WHILE DRIVING ON HIGHWAY 5 IN NORTHERN CALIFORNIA THE PASSENGER HEADREST EXPLODED OPEN HITTING MY DAUGHTER IN THE HEAD AND NECK WHO ALSO HAPPENS TO BE 31 WEEKS PREGNANT

Jun 10, 2019 Unknown Or Other 55,000 mi

APPROXIMATELY 1:00 PM ON 6/9/2019 WHILE DRIVING ON HIGHWAY 5 IN NORTHERN CALIFORNIA THE PASSENGER HEADREST EXPLODED OPEN HITTING MY DAUGHTER IN THE HEAD AND NECK WHO ALSO HAPPENS TO BE 31 WEEKS PREGNANT

Jun 5, 2019 Air Bags 77,000 mi

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE ...

Jun 5, 2019 Seats 77,000 mi

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE ...

Jun 5, 2019 Unknown Or Other 77,000 mi

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE ...

Jun 5, 2019 Air Bags 77,000 mi

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE ...

Jun 5, 2019 Seats 77,000 mi

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE ...

Jun 5, 2019 Unknown Or Other 77,000 mi

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE ...

Jun 1, 2019 Electrical System

'TAMARA RECALL' WHEN THE CAR IS ON THE TOUCH SCREEN DO NOT WORK. THE TOUCH PAD WON'T ALLOW YOU TO CHANGE THE SETTINGS FOR THE AIR CONDITIONING, THE RADIO , THE SEATS SETTINGS ARE ANYTHING. SO THE ONLY THING IT ALLOWS YOU TO DO IS LISTEN TO THE RADIO ON ONE CHANNEL. I'M PAYING FOR SIRI AND THE TOUCH ...

Jun 1, 2019 Electrical System

'TAMARA RECALL' WHEN THE CAR IS ON THE TOUCH SCREEN DO NOT WORK. THE TOUCH PAD WON'T ALLOW YOU TO CHANGE THE SETTINGS FOR THE AIR CONDITIONING, THE RADIO , THE SEATS SETTINGS ARE ANYTHING. SO THE ONLY THING IT ALLOWS YOU TO DO IS LISTEN TO THE RADIO ON ONE CHANNEL. I'M PAYING FOR SIRI AND THE TOUCH ...

May 22, 2019 Electrical System 44,100 mi

VEHICLE DROVE FINE BUT WHEN TURNED OFF, THE DASH LIGHTS STAYED ILLUMINATED. WOULDNT TURN OFF EVEN AFTER A FEW HOURS. NEXT MORNING IT WOULDNT START AND GAVE A FULL HOST OF "SERVICE SYSTEM IMMEDIATELY" PROMPTS. SOUNDED LIKE IT WOULD BEGIN TO TURN OVER, BUT WOULD SHUT OFF IMMEDIATELY. STARTED AGAIN AFT...

May 22, 2019 Vehicle Speed Control 43,600 mi

DRIVING DOWN AN OPEN ROAD, SUDDENLY THE "BRAKE NOW" WARNING STARTS BEEPING AND BRAKES ARE AUTOMATICALLY APPLIED. THIS HAS HAPPENED SEVERAL TIMES WITH NO VEHICLES, ETC IN FRONT OF THE VEHICLE. HAPPENED EVEN AFTER THE RECALL WAS COMPLETED ON IT FOR THE CRUISE CONTROL SYSTEM.

May 22, 2019 Unknown Or Other 43,600 mi

DRIVING DOWN AN OPEN ROAD, SUDDENLY THE "BRAKE NOW" WARNING STARTS BEEPING AND BRAKES ARE AUTOMATICALLY APPLIED. THIS HAS HAPPENED SEVERAL TIMES WITH NO VEHICLES, ETC IN FRONT OF THE VEHICLE. HAPPENED EVEN AFTER THE RECALL WAS COMPLETED ON IT FOR THE CRUISE CONTROL SYSTEM.

May 22, 2019 Electrical System 44,100 mi

VEHICLE DROVE FINE BUT WHEN TURNED OFF, THE DASH LIGHTS STAYED ILLUMINATED. WOULDNT TURN OFF EVEN AFTER A FEW HOURS. NEXT MORNING IT WOULDNT START AND GAVE A FULL HOST OF "SERVICE SYSTEM IMMEDIATELY" PROMPTS. SOUNDED LIKE IT WOULD BEGIN TO TURN OVER, BUT WOULD SHUT OFF IMMEDIATELY. STARTED AGAIN AFT...

May 22, 2019 Vehicle Speed Control 43,600 mi

DRIVING DOWN AN OPEN ROAD, SUDDENLY THE "BRAKE NOW" WARNING STARTS BEEPING AND BRAKES ARE AUTOMATICALLY APPLIED. THIS HAS HAPPENED SEVERAL TIMES WITH NO VEHICLES, ETC IN FRONT OF THE VEHICLE. HAPPENED EVEN AFTER THE RECALL WAS COMPLETED ON IT FOR THE CRUISE CONTROL SYSTEM.

May 22, 2019 Unknown Or Other 43,600 mi

DRIVING DOWN AN OPEN ROAD, SUDDENLY THE "BRAKE NOW" WARNING STARTS BEEPING AND BRAKES ARE AUTOMATICALLY APPLIED. THIS HAS HAPPENED SEVERAL TIMES WITH NO VEHICLES, ETC IN FRONT OF THE VEHICLE. HAPPENED EVEN AFTER THE RECALL WAS COMPLETED ON IT FOR THE CRUISE CONTROL SYSTEM.

May 14, 2019 Seats 32,000 mi

DRIVERS SIDE HEAD RESTRAINT DEPLOYED WHILE CAR WAS IN MOTION ON A HIGHWAY. IT APPEARS A PARTICULAR PLASTIC CLIP WITHIN THE HEADREST BROKE ON ITS OWN CAUSING THE HEADREST TO DEPLOY. THIS CREATED QUITE A SAFETY RISK AS IT WAS A HUGE DISTRACTION. NO ACCIDENT WAS INVOLVED, FORTUNATELY.

May 14, 2019 Seats 39,600 mi

WHILE THE CAR WAS RUNNING, BUT PARKED IN THE SCHOOL PARKING LOT. A FRIEND PLACED HIS BACKPACK INTO THE CAR AS HE WAS GETTING INTO THE PASSENGER SEAT. THE HEADREST CAME OFF AND WAS HANGING BY A NYLON STRAP AND A BROKEN PIECE OF PLASTIC WAS DROPPED INTO THE PASSENGER FLOORBOARD AREA. INICALLY, I THOUG...

May 14, 2019 Seats 32,000 mi

DRIVERS SIDE HEAD RESTRAINT DEPLOYED WHILE CAR WAS IN MOTION ON A HIGHWAY. IT APPEARS A PARTICULAR PLASTIC CLIP WITHIN THE HEADREST BROKE ON ITS OWN CAUSING THE HEADREST TO DEPLOY. THIS CREATED QUITE A SAFETY RISK AS IT WAS A HUGE DISTRACTION. NO ACCIDENT WAS INVOLVED, FORTUNATELY.

May 14, 2019 Seats 39,600 mi

WHILE THE CAR WAS RUNNING, BUT PARKED IN THE SCHOOL PARKING LOT. A FRIEND PLACED HIS BACKPACK INTO THE CAR AS HE WAS GETTING INTO THE PASSENGER SEAT. THE HEADREST CAME OFF AND WAS HANGING BY A NYLON STRAP AND A BROKEN PIECE OF PLASTIC WAS DROPPED INTO THE PASSENGER FLOORBOARD AREA. INICALLY, I THOUG...

May 7, 2019 Air Bags 79,855 mi

WHILE IN PARK IN MY DRIVEWAY THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE A PASSENGER WAS SITTING IN THE SEAT. NOTHING HIT MY VEHICLE, I DIDN'T HIT ANYTHING AND NO OTHER AIRBAGS DEPLOYED NOR THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. THE INSTRUMENT CLUSTER DOES NOT SHOW ANY INDICATION OF DEPLOY...

May 7, 2019 Seats 79,855 mi

WHILE IN PARK IN MY DRIVEWAY THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE A PASSENGER WAS SITTING IN THE SEAT. NOTHING HIT MY VEHICLE, I DIDN'T HIT ANYTHING AND NO OTHER AIRBAGS DEPLOYED NOR THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. THE INSTRUMENT CLUSTER DOES NOT SHOW ANY INDICATION OF DEPLOY...

May 7, 2019 Air Bags 79,855 mi

WHILE IN PARK IN MY DRIVEWAY THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE A PASSENGER WAS SITTING IN THE SEAT. NOTHING HIT MY VEHICLE, I DIDN'T HIT ANYTHING AND NO OTHER AIRBAGS DEPLOYED NOR THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. THE INSTRUMENT CLUSTER DOES NOT SHOW ANY INDICATION OF DEPLOY...

May 7, 2019 Seats 79,855 mi

WHILE IN PARK IN MY DRIVEWAY THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE A PASSENGER WAS SITTING IN THE SEAT. NOTHING HIT MY VEHICLE, I DIDN'T HIT ANYTHING AND NO OTHER AIRBAGS DEPLOYED NOR THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. THE INSTRUMENT CLUSTER DOES NOT SHOW ANY INDICATION OF DEPLOY...

May 6, 2019 Electrical System 38,000 mi

MSG APPEARING SERVICE SHIFTER, TOOK INTO SHOP AND STATED IT COULD BE AN ELECTRICAL WIRING BUT WILL NOT KNOW UNTIL THEY BREAK DOWN THE SHIFTER. JEEP HAS ALREADY HAD A RECALL BUT I'VE ALREADY TAKEN CARE OF THAT RECALL ON THIS JEEP. READING A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE SERVICE SHI...

May 6, 2019 Unknown Or Other 38,000 mi

MSG APPEARING SERVICE SHIFTER, TOOK INTO SHOP AND STATED IT COULD BE AN ELECTRICAL WIRING BUT WILL NOT KNOW UNTIL THEY BREAK DOWN THE SHIFTER. JEEP HAS ALREADY HAD A RECALL BUT I'VE ALREADY TAKEN CARE OF THAT RECALL ON THIS JEEP. READING A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE SERVICE SHI...

May 6, 2019 Electrical System 38,000 mi

MSG APPEARING SERVICE SHIFTER, TOOK INTO SHOP AND STATED IT COULD BE AN ELECTRICAL WIRING BUT WILL NOT KNOW UNTIL THEY BREAK DOWN THE SHIFTER. JEEP HAS ALREADY HAD A RECALL BUT I'VE ALREADY TAKEN CARE OF THAT RECALL ON THIS JEEP. READING A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE SERVICE SHI...

May 6, 2019 Unknown Or Other 38,000 mi

MSG APPEARING SERVICE SHIFTER, TOOK INTO SHOP AND STATED IT COULD BE AN ELECTRICAL WIRING BUT WILL NOT KNOW UNTIL THEY BREAK DOWN THE SHIFTER. JEEP HAS ALREADY HAD A RECALL BUT I'VE ALREADY TAKEN CARE OF THAT RECALL ON THIS JEEP. READING A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE SERVICE SHI...

May 3, 2019 Engine 50,000 mi

MY CHECK ENGINE LIGHT CAME ON. I BROUGHT IT TO MY JEEP DEALER.THEY FOUND CODE P0302 AND SAID THE LEFT ENGINE HEAD HAD TO BE REPLACED AS WELL AS #2 FUEL INJECTOR.I HAD JUST OVER 50000 MI. THE HEAD WAS COVERED UNDER WARRANTY,THE FUEL INJECTOR COST ME 415$. JEEP SHOULD HAVE COVERED THIS COST. JEEP REIM...

May 3, 2019 Engine 50,000 mi

MY CHECK ENGINE LIGHT CAME ON. I BROUGHT IT TO MY JEEP DEALER.THEY FOUND CODE P0302 AND SAID THE LEFT ENGINE HEAD HAD TO BE REPLACED AS WELL AS #2 FUEL INJECTOR.I HAD JUST OVER 50000 MI. THE HEAD WAS COVERED UNDER WARRANTY,THE FUEL INJECTOR COST ME 415$. JEEP SHOULD HAVE COVERED THIS COST. JEEP REIM...

May 1, 2019 Power Train

WHILE DECELERATING, 8HP70 AUTOMATIC TRANSMISSION EXPERIENCES SEVERELY DELAYED DOWNSHIFTS WITH HARD JERKING FROM 3RD TO 2ND AND FROM 2ND TO 1ST GEARS. DOWNSHIFT FROM 2ND TO 1ST IS MOST SEVERE, OFTEN CAUSING VEHICLE TO LUNGE FORWARD AFTER HAVING ALREADY COME TO A COMPLETE STOP. THIS ISSUE ESSENTIALLY ...

May 1, 2019 Power Train Crash 60,060 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD AND CRASHED INTO ANTHER VEHICLE WITHOUT WARNING. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT ...

May 1, 2019 Power Train

WHILE DECELERATING, 8HP70 AUTOMATIC TRANSMISSION EXPERIENCES SEVERELY DELAYED DOWNSHIFTS WITH HARD JERKING FROM 3RD TO 2ND AND FROM 2ND TO 1ST GEARS. DOWNSHIFT FROM 2ND TO 1ST IS MOST SEVERE, OFTEN CAUSING VEHICLE TO LUNGE FORWARD AFTER HAVING ALREADY COME TO A COMPLETE STOP. THIS ISSUE ESSENTIALLY ...

May 1, 2019 Power Train Crash 60,060 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD AND CRASHED INTO ANTHER VEHICLE WITHOUT WARNING. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT ...

Apr 22, 2019 Engine 40,000 mi

EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VEHICLE AND PREVENT OBTAINING A LICENCE PL...

Apr 22, 2019 Fuel/propulsion System 40,000 mi

EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VEHICLE AND PREVENT OBTAINING A LICENCE PL...

Apr 22, 2019 Engine 40,000 mi

EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VEHICLE AND PREVENT OBTAINING A LICENCE PL...

Apr 22, 2019 Fuel/propulsion System 40,000 mi

EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VEHICLE AND PREVENT OBTAINING A LICENCE PL...

Apr 20, 2019 Unknown Or Other 28,000 mi

AIR CONDITIONING MESSED UP SO WE TOOK IT IN. WAS TOLD IT IS THE EVAPORATOR COIL NEEDS TO BE REPLACED. THE PART IS ON NATIONAL BACK ORDER WHICH SOUNDS TO ME LIKE THIS IS AN ISSUE A LOT OF JEEP OWNERS ARE DEALING WITH. THE AIR CONDITIONING BLOWS HOT AIR AND MAKES A SOUND LIKE IT IS CUTTING OFF AND THE...

Apr 20, 2019 Unknown Or Other 28,000 mi

AIR CONDITIONING MESSED UP SO WE TOOK IT IN. WAS TOLD IT IS THE EVAPORATOR COIL NEEDS TO BE REPLACED. THE PART IS ON NATIONAL BACK ORDER WHICH SOUNDS TO ME LIKE THIS IS AN ISSUE A LOT OF JEEP OWNERS ARE DEALING WITH. THE AIR CONDITIONING BLOWS HOT AIR AND MAKES A SOUND LIKE IT IS CUTTING OFF AND THE...

Apr 17, 2019 Unknown Or Other 38,000 mi

VEHICLE JUMPS FROM D (DRIVE) TO I WITHOUT WARNING AND HAS TO BE PLACED BACK TO DRIVE. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MOSTLY CITY, BUT HAS HAPPENED ON HIGHWAY.

Apr 17, 2019 Unknown Or Other 38,000 mi

VEHICLE JUMPS FROM D (DRIVE) TO I WITHOUT WARNING AND HAS TO BE PLACED BACK TO DRIVE. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MOSTLY CITY, BUT HAS HAPPENED ON HIGHWAY.

Apr 13, 2019 Vehicle Speed Control 58,000 mi

NOTE: I ENTERED AN ERRONEOUS VIN NUMBER ON MY COMPLAINT A FEW MINUTES AGO. MY DESCRIPTION OF THE PROBLEM WAS LISTED ON THAT COMPLAINT.

Apr 13, 2019 Vehicle Speed Control 58,000 mi

DRIVING MY GRAND CHEROKEE ON I-40 WITH CRUISE CONTROL SET TO 75, I ENTERED A CONSTRUCTION ZONE AND APPLIED THE BRAKES TO SLOW DOWN. INSTEAD OF SLOWING DOWN, THE CAR ACCELERATED UP TO ABOUT 90 MPH. I WAS SPEEDING IN AND OUT OF TRAFFIC LIKE A MAD PERSON AND, LUCKILY, I MANAGED TO KEEP MY WIFE AND I ...

Apr 13, 2019 Vehicle Speed Control 58,000 mi

NOTE: I ENTERED AN ERRONEOUS VIN NUMBER ON MY COMPLAINT A FEW MINUTES AGO. MY DESCRIPTION OF THE PROBLEM WAS LISTED ON THAT COMPLAINT.

Apr 13, 2019 Vehicle Speed Control 58,000 mi

DRIVING MY GRAND CHEROKEE ON I-40 WITH CRUISE CONTROL SET TO 75, I ENTERED A CONSTRUCTION ZONE AND APPLIED THE BRAKES TO SLOW DOWN. INSTEAD OF SLOWING DOWN, THE CAR ACCELERATED UP TO ABOUT 90 MPH. I WAS SPEEDING IN AND OUT OF TRAFFIC LIKE A MAD PERSON AND, LUCKILY, I MANAGED TO KEEP MY WIFE AND I ...

Apr 12, 2019 Service Brakes 71,000 mi

THE INCIDENT OCCURRED ON OR ABOUT THURSDAY, APRIL 10TH 2019 AT 12:10AM. IT INVOLVES THE BRAKES OF THE VEHICLE NOT BEING ABLE TO STOP THE VEHICLE AT LOW SPEEDS. THE ENTIRE INCIDENT WAS CAPTURED ON A HIGH-QUALITY FRONT-FACING DASHBOARD CAMERA WITH AUDIO, VIDEO, AND GPS. THERE WERE NO INJURIES. DESC...

Apr 12, 2019 Vehicle Speed Control 71,000 mi

THE INCIDENT OCCURRED ON OR ABOUT THURSDAY, APRIL 10TH 2019 AT 12:10AM. IT INVOLVES THE BRAKES OF THE VEHICLE NOT BEING ABLE TO STOP THE VEHICLE AT LOW SPEEDS. THE ENTIRE INCIDENT WAS CAPTURED ON A HIGH-QUALITY FRONT-FACING DASHBOARD CAMERA WITH AUDIO, VIDEO, AND GPS. THERE WERE NO INJURIES. DESC...

Apr 12, 2019 Service Brakes 71,000 mi

THE INCIDENT OCCURRED ON OR ABOUT THURSDAY, APRIL 10TH 2019 AT 12:10AM. IT INVOLVES THE BRAKES OF THE VEHICLE NOT BEING ABLE TO STOP THE VEHICLE AT LOW SPEEDS. THE ENTIRE INCIDENT WAS CAPTURED ON A HIGH-QUALITY FRONT-FACING DASHBOARD CAMERA WITH AUDIO, VIDEO, AND GPS. THERE WERE NO INJURIES. DESC...

Apr 12, 2019 Vehicle Speed Control 71,000 mi

THE INCIDENT OCCURRED ON OR ABOUT THURSDAY, APRIL 10TH 2019 AT 12:10AM. IT INVOLVES THE BRAKES OF THE VEHICLE NOT BEING ABLE TO STOP THE VEHICLE AT LOW SPEEDS. THE ENTIRE INCIDENT WAS CAPTURED ON A HIGH-QUALITY FRONT-FACING DASHBOARD CAMERA WITH AUDIO, VIDEO, AND GPS. THERE WERE NO INJURIES. DESC...

Apr 11, 2019 Electrical System 34,000 mi

THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.

Apr 11, 2019 Vehicle Speed Control 34,000 mi

THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.

Apr 11, 2019 Electrical System 34,000 mi

THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.

Apr 11, 2019 Vehicle Speed Control 34,000 mi

THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.

Apr 9, 2019 Power Train 59,000 mi

WHEN DRIVING FOR ABOUT 20MN AFTER SLOWING DOWN TO GO THREW TOWN AND COMING TO A STOP. I WILL START DRIVING AGAIN AND. TRYING TO GET UP TO SPEED MY JEEP WILL NOT SHIFT GEARS. I HAVE BEEN IN NEUTRAL FOR SEVERAL MINUTES BEFORE IT SHIFTS. THIS HAS HAPPENED SEVERAL TIMES. IT HAS ALSO HARD SHIFTED, AND HA...

Apr 9, 2019 Power Train 59,000 mi

WHEN DRIVING FOR ABOUT 20MN AFTER SLOWING DOWN TO GO THREW TOWN AND COMING TO A STOP. I WILL START DRIVING AGAIN AND. TRYING TO GET UP TO SPEED MY JEEP WILL NOT SHIFT GEARS. I HAVE BEEN IN NEUTRAL FOR SEVERAL MINUTES BEFORE IT SHIFTS. THIS HAS HAPPENED SEVERAL TIMES. IT HAS ALSO HARD SHIFTED, AND HA...

Mar 26, 2019 Structure 75,000 mi

TAKATA RECALL, MY INTERIOR DOOR LOCKS HANDLES KEEP BREAKING.

Mar 26, 2019 Seats 47,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE PLASTIC BRACKET ON THE HEADREST FRACTURED AND CAUSED THE HEADREST TO MOVE FORWARD WITH EXTREME FORCE. AS A RESULT, THE HEADREST STRUCK THE PASSENGER. THERE WAS NO INJURY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS C...

Mar 26, 2019 Structure 75,000 mi

TAKATA RECALL, MY INTERIOR DOOR LOCKS HANDLES KEEP BREAKING.

Mar 26, 2019 Seats 47,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE PLASTIC BRACKET ON THE HEADREST FRACTURED AND CAUSED THE HEADREST TO MOVE FORWARD WITH EXTREME FORCE. AS A RESULT, THE HEADREST STRUCK THE PASSENGER. THERE WAS NO INJURY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS C...

Mar 25, 2019 Exterior Lighting

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC HEADLIGHT FEATURE. *LD THE CONSUMER STATED THERE WAS ALSO A MALFUNCTION WITH THE KEYFOB. *TR

Mar 25, 2019 Electrical System

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC HEADLIGHT FEATURE. *LD THE CONSUMER STATED THERE WAS ALSO A MALFUNCTION WITH THE KEYFOB. *TR

Mar 25, 2019 Exterior Lighting

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC HEADLIGHT FEATURE. *LD THE CONSUMER STATED THERE WAS ALSO A MALFUNCTION WITH THE KEYFOB. *TR

Mar 25, 2019 Electrical System

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC HEADLIGHT FEATURE. *LD THE CONSUMER STATED THERE WAS ALSO A MALFUNCTION WITH THE KEYFOB. *TR

Mar 21, 2019 Electronic Stability Control (esc) 49,000 mi

VEHICLE KEEP JUMPING FROM REVERSE TO PARKING,SOMETIMES WHEN I IM TRYING TO PARK.

Mar 21, 2019 Unknown Or Other 49,000 mi

VEHICLE KEEP JUMPING FROM REVERSE TO PARKING,SOMETIMES WHEN I IM TRYING TO PARK.

Mar 21, 2019 Electronic Stability Control (esc) 49,000 mi

VEHICLE KEEP JUMPING FROM REVERSE TO PARKING,SOMETIMES WHEN I IM TRYING TO PARK.

Mar 21, 2019 Unknown Or Other 49,000 mi

VEHICLE KEEP JUMPING FROM REVERSE TO PARKING,SOMETIMES WHEN I IM TRYING TO PARK.

Mar 19, 2019 Steering 70,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, THE REAR CAMERA PROXIMITY LINES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BOBB CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED T...

Mar 19, 2019 Steering 70,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, THE REAR CAMERA PROXIMITY LINES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BOBB CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED T...

Mar 9, 2019 Power Train 58,494 mi

VEHICLE BEGINS THE SHIFT HARD. SLAMMING INTO GEARS THEN ALL LIT GUTS ON DASHBOARD COME ON. CAR THEN LOOSES ALL POWER INCLUDING POWER BRAKES AND POWER STEERING. IT ALSO STATES PARKING BRAKE MUST ENGAGED AND EMERGENCY BRAKE IS DISABLED. VEHICLE WAS IN MOTION ON SIDE STREET IN NEIGHBORHOOD. GOING ...

Mar 9, 2019 Power Train 58,494 mi

VEHICLE BEGINS THE SHIFT HARD. SLAMMING INTO GEARS THEN ALL LIT GUTS ON DASHBOARD COME ON. CAR THEN LOOSES ALL POWER INCLUDING POWER BRAKES AND POWER STEERING. IT ALSO STATES PARKING BRAKE MUST ENGAGED AND EMERGENCY BRAKE IS DISABLED. VEHICLE WAS IN MOTION ON SIDE STREET IN NEIGHBORHOOD. GOING ...

Mar 4, 2019 Exterior Lighting 75,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHTS WERE DESIGNED IN THAT MANNER AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER...

Mar 4, 2019 Exterior Lighting 75,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHTS WERE DESIGNED IN THAT MANNER AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER...

Feb 28, 2019 Seats 30,000 mi

FAMILY WAS GETTING IN CAR AFTER DINNER, CAR TURNED ON BUT IN PARK, WHEN THERE WAS A LOUD SOUND- PASSENGER HEADREST DEPLOYED OUT OF NOWHERE! THANK GOODNESS ELDERLY FAMILY MEMBER SITTING IN FRONT SEAT, WHO IS ON A BLOOD THINNER, WAS HUNCHED FORWARD AT THE TIME! MY HUSBAND LOOKED AT MANUAL AND TRIED TO...

Feb 28, 2019 Seats 30,000 mi

FAMILY WAS GETTING IN CAR AFTER DINNER, CAR TURNED ON BUT IN PARK, WHEN THERE WAS A LOUD SOUND- PASSENGER HEADREST DEPLOYED OUT OF NOWHERE! THANK GOODNESS ELDERLY FAMILY MEMBER SITTING IN FRONT SEAT, WHO IS ON A BLOOD THINNER, WAS HUNCHED FORWARD AT THE TIME! MY HUSBAND LOOKED AT MANUAL AND TRIED TO...

Feb 19, 2019 Engine 32,000 mi

WHILE DRIVING AT HIGHWAY SPEED MY 2015 JEEP GRAND CHEROKEE ECO DIESEL STARTED TO MAKE A RUMBLING NOISE, THE OIL PRESSURE LIGHT CAME ON WITHIN A MINUTE THE ENGINE SHUT OFF STILL AT HIGHWAY SPEED. WHEN I PULLED OVER TO THE SHOULDER THE CAR WAS STUCK IN GEAR, WOULD NOT RESTART AND HAD A SMALL OIL LEAK...

Feb 19, 2019 Power Train 32,000 mi

WHILE DRIVING AT HIGHWAY SPEED MY 2015 JEEP GRAND CHEROKEE ECO DIESEL STARTED TO MAKE A RUMBLING NOISE, THE OIL PRESSURE LIGHT CAME ON WITHIN A MINUTE THE ENGINE SHUT OFF STILL AT HIGHWAY SPEED. WHEN I PULLED OVER TO THE SHOULDER THE CAR WAS STUCK IN GEAR, WOULD NOT RESTART AND HAD A SMALL OIL LEAK...

Feb 19, 2019 Engine 32,000 mi

WHILE DRIVING AT HIGHWAY SPEED MY 2015 JEEP GRAND CHEROKEE ECO DIESEL STARTED TO MAKE A RUMBLING NOISE, THE OIL PRESSURE LIGHT CAME ON WITHIN A MINUTE THE ENGINE SHUT OFF STILL AT HIGHWAY SPEED. WHEN I PULLED OVER TO THE SHOULDER THE CAR WAS STUCK IN GEAR, WOULD NOT RESTART AND HAD A SMALL OIL LEAK...

Feb 19, 2019 Power Train 32,000 mi

WHILE DRIVING AT HIGHWAY SPEED MY 2015 JEEP GRAND CHEROKEE ECO DIESEL STARTED TO MAKE A RUMBLING NOISE, THE OIL PRESSURE LIGHT CAME ON WITHIN A MINUTE THE ENGINE SHUT OFF STILL AT HIGHWAY SPEED. WHEN I PULLED OVER TO THE SHOULDER THE CAR WAS STUCK IN GEAR, WOULD NOT RESTART AND HAD A SMALL OIL LEAK...

Feb 15, 2019 Latches/locks/linkages 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. ...

Feb 15, 2019 Electrical System 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. ...

Feb 15, 2019 Structure 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. ...

Feb 15, 2019 Latches/locks/linkages 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. ...

Feb 15, 2019 Electrical System 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. ...

Feb 15, 2019 Structure 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. ...

Feb 14, 2019 Fuel/propulsion System Fire 50,000 mi

VEHICLE FIRE - WHILE DRIVING MY 2015 JEEP GRAND CHEROKEE ECODIESEL, THE VEHICLE LOST POWER ON A CITY STREET AND SPONTANEOUSLY CAUGHT FIRE. THE FIRE QUICKLY FILLED THE CABIN WITH CHEMICALS AND SMOKE. THERE WERE NO WARNING SIGNS AND LUCKILY, DUE TO THE COLD TEMPERATURES, THE FIRE WAS PUT OUT BEFORE MY...

Feb 14, 2019 Fuel/propulsion System Fire 50,000 mi

VEHICLE FIRE - WHILE DRIVING MY 2015 JEEP GRAND CHEROKEE ECODIESEL, THE VEHICLE LOST POWER ON A CITY STREET AND SPONTANEOUSLY CAUGHT FIRE. THE FIRE QUICKLY FILLED THE CABIN WITH CHEMICALS AND SMOKE. THERE WERE NO WARNING SIGNS AND LUCKILY, DUE TO THE COLD TEMPERATURES, THE FIRE WAS PUT OUT BEFORE MY...

Feb 1, 2019 Fuel/propulsion System 50,000 mi

BETWEEN 1/2 & 1/4 TANK THE VEHICLE WILL RUN OUT OF FUEL AND STALL DUE TO THE SECONDARY TRANSFER FUEL PUMP FAILING TO RUN TO TRANSFER THE REMAINING FUEL IN THE HORSESHOE SHAPED TANK TO THE SIDE WHERE THE MAIN PUMP DRAWS FUEL FROM . THIS HAPPENS WITHOUT WARNING AND VEHICLE WILL NOT START UNTIL YOU ADD...

Feb 1, 2019 Electrical System 52,000 mi

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTH...

Feb 1, 2019 Power Train 52,000 mi

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTH...

Feb 1, 2019 Unknown Or Other 52,000 mi

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTH...

Feb 1, 2019 Fuel/propulsion System 50,000 mi

BETWEEN 1/2 & 1/4 TANK THE VEHICLE WILL RUN OUT OF FUEL AND STALL DUE TO THE SECONDARY TRANSFER FUEL PUMP FAILING TO RUN TO TRANSFER THE REMAINING FUEL IN THE HORSESHOE SHAPED TANK TO THE SIDE WHERE THE MAIN PUMP DRAWS FUEL FROM . THIS HAPPENS WITHOUT WARNING AND VEHICLE WILL NOT START UNTIL YOU ADD...

Feb 1, 2019 Electrical System 52,000 mi

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTH...

Feb 1, 2019 Power Train 52,000 mi

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTH...

Feb 1, 2019 Unknown Or Other 52,000 mi

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTH...

Jan 31, 2019 Steering 80,000 mi

ON DECEMBER 13, 2018 WE ATTEMPTED TO MOVE OUR JEEP FROM ONE PARKING SPACE TO ANOTHER. TURNING INTO THE NEW SPACE, THE POWER STEERING WENT COMPLETELY OUT MAKING IT EXTREMELY DIFFICULT TO STEER AT ALL. THE JEEP WAS TAKEN INTO THE DEALERSHIP, WHO TOLD US THE POWER STEERING PUMP WOULD NEED REPLACED....

Jan 31, 2019 Fuel/propulsion System 36,000 mi

CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRENT FAULTY DESIGN SHOULD BE RECALLED AT NO...

Jan 31, 2019 Steering 80,000 mi

ON DECEMBER 13, 2018 WE ATTEMPTED TO MOVE OUR JEEP FROM ONE PARKING SPACE TO ANOTHER. TURNING INTO THE NEW SPACE, THE POWER STEERING WENT COMPLETELY OUT MAKING IT EXTREMELY DIFFICULT TO STEER AT ALL. THE JEEP WAS TAKEN INTO THE DEALERSHIP, WHO TOLD US THE POWER STEERING PUMP WOULD NEED REPLACED....

Jan 31, 2019 Fuel/propulsion System 36,000 mi

CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRENT FAULTY DESIGN SHOULD BE RECALLED AT NO...

Jan 30, 2019 Exterior Lighting 43,100 mi

REAR LIGHTS STOP LIGHTS AND DIRECTIONALS GOING OFF AND ON

Jan 30, 2019 Exterior Lighting 43,100 mi

REAR LIGHTS STOP LIGHTS AND DIRECTIONALS GOING OFF AND ON

Jan 29, 2019 Electronic Stability Control (esc) 33,000 mi

I HAVE REPORTED A PROBLEM ON JANUARY 7, 2019 ABOUT THE VEHICLE LCD DISPLAY FAILED TO LIGHT UP WHEN I STARTING MY 2015 JEEP GRAND CHEROKEE IN SOME OCCASION. AND LATER HAVE IDENTIFIED SOME MORE PROBLEMS. THE GPS NO LONGER WORKS, IT IS TURNING AROUND AT AN IRRELEVANT POSITION WHEN I AM DRIVING ON THE R...

Jan 29, 2019 Electronic Stability Control (esc) 33,000 mi

I HAVE REPORTED A PROBLEM ON JANUARY 7, 2019 ABOUT THE VEHICLE LCD DISPLAY FAILED TO LIGHT UP WHEN I STARTING MY 2015 JEEP GRAND CHEROKEE IN SOME OCCASION. AND LATER HAVE IDENTIFIED SOME MORE PROBLEMS. THE GPS NO LONGER WORKS, IT IS TURNING AROUND AT AN IRRELEVANT POSITION WHEN I AM DRIVING ON THE R...

Jan 25, 2019 Seats 35,000 mi

WITH MY CAR PARKED IN THE GARAGE AND NO ONE IN IT THE DRIVERS SIDE HEADREST DEPLOYED.

Jan 25, 2019 Seats 35,000 mi

WITH MY CAR PARKED IN THE GARAGE AND NO ONE IN IT THE DRIVERS SIDE HEADREST DEPLOYED.

Jan 24, 2019 Steering 26,000 mi

IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHED DOZENS OF FORUMS AND READ THROUGH TSBS...

Jan 24, 2019 Suspension 26,000 mi

IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHED DOZENS OF FORUMS AND READ THROUGH TSBS...

Jan 24, 2019 Wheels 26,000 mi

IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHED DOZENS OF FORUMS AND READ THROUGH TSBS...

Jan 24, 2019 Steering 26,000 mi

IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHED DOZENS OF FORUMS AND READ THROUGH TSBS...

Jan 24, 2019 Suspension 26,000 mi

IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHED DOZENS OF FORUMS AND READ THROUGH TSBS...

Jan 24, 2019 Wheels 26,000 mi

IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHED DOZENS OF FORUMS AND READ THROUGH TSBS...

Jan 17, 2019 Air Bags 55,000 mi

THE VEHICLE WAS PARKED, AND SUDDENLY THE DRIVER'S FRONT SEAT HEAD RESTRAINT DEPLOYED FOR NO REASON WITH INCREDIBLE FORCE. THE VEHICLE WAS PARKED WITH NO INSULT TO VEHICLE OR REASON FOR THIS TO OCCUR. I REPORTED TO LOCAL DEALER AND THE HEADREST RESTRAINT CANNOT BE RESET. IT REQUIRES A TOTAL REPLACEME...

Jan 17, 2019 Electronic Stability Control (esc) 32,000 mi

I HAVE PUT MY JEEP GRAND CHEROKEE FOR A RECALL SERVICE (MFGR CAMPAIGN#: CDJR S27, CDJR U65) RECENTLY, IN WHICH I BEEN TOLD BY THE SERVICE PERSON THAT ONLY SOFTWARE WARE BEEN UPDATED FOR THIS RECALL SERVICE. SINCE THEN, THE LCD DISPLAY SCREEN WILL NOT START TO LIGHT UP IN SOME OCCASION WHEN I TURN ON...

Jan 17, 2019 Air Bags 55,000 mi

THE VEHICLE WAS PARKED, AND SUDDENLY THE DRIVER'S FRONT SEAT HEAD RESTRAINT DEPLOYED FOR NO REASON WITH INCREDIBLE FORCE. THE VEHICLE WAS PARKED WITH NO INSULT TO VEHICLE OR REASON FOR THIS TO OCCUR. I REPORTED TO LOCAL DEALER AND THE HEADREST RESTRAINT CANNOT BE RESET. IT REQUIRES A TOTAL REPLACEME...

Jan 17, 2019 Electronic Stability Control (esc) 32,000 mi

I HAVE PUT MY JEEP GRAND CHEROKEE FOR A RECALL SERVICE (MFGR CAMPAIGN#: CDJR S27, CDJR U65) RECENTLY, IN WHICH I BEEN TOLD BY THE SERVICE PERSON THAT ONLY SOFTWARE WARE BEEN UPDATED FOR THIS RECALL SERVICE. SINCE THEN, THE LCD DISPLAY SCREEN WILL NOT START TO LIGHT UP IN SOME OCCASION WHEN I TURN ON...

Jan 5, 2019 Power Train 50,000 mi

WHEN IN MOTION, TRANSMISSION DOWNSHIFTS TO FIRST GEAR. ENGINE RACES.

Jan 5, 2019 Vehicle Speed Control 50,000 mi

WHEN IN MOTION, TRANSMISSION DOWNSHIFTS TO FIRST GEAR. ENGINE RACES.

Jan 5, 2019 Power Train 50,000 mi

WHEN IN MOTION, TRANSMISSION DOWNSHIFTS TO FIRST GEAR. ENGINE RACES.

Jan 5, 2019 Vehicle Speed Control 50,000 mi

WHEN IN MOTION, TRANSMISSION DOWNSHIFTS TO FIRST GEAR. ENGINE RACES.

Jan 3, 2019 Seats 46,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS REVERSING THE VEHICLE OUT OF A PARKING SPACE, THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT'S WIFE WAS INJURED AND HOSPITALIZED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT...

Jan 3, 2019 Seats 46,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS REVERSING THE VEHICLE OUT OF A PARKING SPACE, THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT'S WIFE WAS INJURED AND HOSPITALIZED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT...

Jan 1, 2019 Unknown Or Other 36,000 mi

OUR DRIVEWAY HAS A SLOPE. WE PARK FACING UP THE HILL AND THREE TIMES THE VEHICLE HAS ROLLED BACKWARDS WHILE IN PARK AND NOT RUNNING. ONE TIME, VEHICLE OFF, MY HUSBAND AND I WERE STILL SITTING IN IT. BRAKING APPLIED AND THE VEHICLE STOPPED EASILY. TWICE THERE WAS A LIGHT COATING OF SNOW (NOT ICY) SO ...

Jan 1, 2019 Unknown Or Other 36,000 mi

OUR DRIVEWAY HAS A SLOPE. WE PARK FACING UP THE HILL AND THREE TIMES THE VEHICLE HAS ROLLED BACKWARDS WHILE IN PARK AND NOT RUNNING. ONE TIME, VEHICLE OFF, MY HUSBAND AND I WERE STILL SITTING IN IT. BRAKING APPLIED AND THE VEHICLE STOPPED EASILY. TWICE THERE WAS A LIGHT COATING OF SNOW (NOT ICY) SO ...

Dec 21, 2018 Seats 38,305 mi

WHEN MAKING A TURN ON A CITY PAVED ROAD MY PASSENGER SEAT HEAD REST EXPLODED!

Dec 21, 2018 Seats 38,305 mi

WHEN MAKING A TURN ON A CITY PAVED ROAD MY PASSENGER SEAT HEAD REST EXPLODED!

Dec 17, 2018 Electrical System 50,000 mi

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Dec 17, 2018 Engine 50,000 mi

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Dec 17, 2018 Unknown Or Other 50,000 mi

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Dec 17, 2018 Electrical System 50,000 mi

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Dec 17, 2018 Engine 50,000 mi

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Dec 17, 2018 Unknown Or Other 50,000 mi

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Dec 14, 2018 Air Bags

FRONT SEAT PASSENGER HEADREST BURST WHILE DRIVING!JUST PICKED MY MOM UP FROM THE AIRPORT SHE IS COMPLAINING OF HEADACHE! IT WAS SO LOUD IT SCARED ME I WASN'T SURE WHAT HAD HAPPENEF THEN MY MOM SAID IT FELT LIKE SOMETHING HIT HER IN THE HEAD! I THOUGHT SOMEONE SHOT AT MY CAR!!! I PULLED OVER AND N...

Dec 14, 2018 Seats

FRONT SEAT PASSENGER HEADREST BURST WHILE DRIVING!JUST PICKED MY MOM UP FROM THE AIRPORT SHE IS COMPLAINING OF HEADACHE! IT WAS SO LOUD IT SCARED ME I WASN'T SURE WHAT HAD HAPPENEF THEN MY MOM SAID IT FELT LIKE SOMETHING HIT HER IN THE HEAD! I THOUGHT SOMEONE SHOT AT MY CAR!!! I PULLED OVER AND N...

Dec 14, 2018 Air Bags

FRONT SEAT PASSENGER HEADREST BURST WHILE DRIVING!JUST PICKED MY MOM UP FROM THE AIRPORT SHE IS COMPLAINING OF HEADACHE! IT WAS SO LOUD IT SCARED ME I WASN'T SURE WHAT HAD HAPPENEF THEN MY MOM SAID IT FELT LIKE SOMETHING HIT HER IN THE HEAD! I THOUGHT SOMEONE SHOT AT MY CAR!!! I PULLED OVER AND N...

Dec 14, 2018 Seats

FRONT SEAT PASSENGER HEADREST BURST WHILE DRIVING!JUST PICKED MY MOM UP FROM THE AIRPORT SHE IS COMPLAINING OF HEADACHE! IT WAS SO LOUD IT SCARED ME I WASN'T SURE WHAT HAD HAPPENEF THEN MY MOM SAID IT FELT LIKE SOMETHING HIT HER IN THE HEAD! I THOUGHT SOMEONE SHOT AT MY CAR!!! I PULLED OVER AND N...

Dec 11, 2018 Power Train 42,000 mi

I HAVE A SERIOUS SAFETY ISSUE WITH MY 2015 JEEP GRAND CHEROKEE. I HAVE BROUGHT IT TO THE DEALER FOR THIS PROBLEM MORE THAN ONCE AND THEY ARE NOT ABLE TO IDENTIFY ANY ISSUES WITH THE VEHICLE. THEY HAVE NOT BEEN ABLE TO REPLICATE MY EXPERIENCE. IN SHORT ON A FEW OCCASIONS WHILE DRIVING AT LOW SPEED TH...

Dec 11, 2018 Power Train 42,000 mi

I HAVE A SERIOUS SAFETY ISSUE WITH MY 2015 JEEP GRAND CHEROKEE. I HAVE BROUGHT IT TO THE DEALER FOR THIS PROBLEM MORE THAN ONCE AND THEY ARE NOT ABLE TO IDENTIFY ANY ISSUES WITH THE VEHICLE. THEY HAVE NOT BEEN ABLE TO REPLICATE MY EXPERIENCE. IN SHORT ON A FEW OCCASIONS WHILE DRIVING AT LOW SPEED TH...

Dec 10, 2018 Unknown Or Other 18,612 mi

NAVIGATION SYSTEM STOPPED SHOWING THE ACTUAL LOCATION OF THE CAR ON THE MAP. THIS IS A SAFETY HAZARD BECAUSE I COULD NOT NAVIGATE TO WHERE I NEEDED TO GO. IN ADDITION, IT DISPLAYS THE SPEED LIMIT OF THE (INCORRECT) PLACE WHERE IT PLACES THE CAR ON THE MAP. THIS COULD LEAD THE DRIVER TO GO TOO FAS...

Dec 10, 2018 Unknown Or Other 25,897 mi

NAVIGATION SYSTEM STOPPED WORKING. INCORRECT LOCATION OF CAR WAS SHOWN ON MAP. DIRECTIONS WERE NON-SENSICAL BECAUSE THE NAV SYSTEM GAVE DIRECTIONS AND SPEED ADVICE BASED ON AN INCORRECT LOCATION. THE CAR'S INDICATED LOCATION ON THE MAP SOMETIMES MOVED WHILE THE CAR WAS MOVING, BUT STILL DID NOT R...

Dec 10, 2018 Unknown Or Other 26,100 mi

NAV SYSTEM STOPPED WORKING SUDDENLY WHILE CAR WAS IN MOTION. DISPLAYS MAP SHOWING THE CAR IN THE WRONG LOCATION. GIVES INCORRECT DIRECTIONS FOR THE (INCORRECT) LOCATION AND GIVES INCORRECT LOCAL SPEED LIMIT INFORMATION (BECAUSE IT'S GIVING THE SPEED LIMIT FOR THE WRONG LOCATION). ATTACHED IMAGE...

Dec 10, 2018 Unknown Or Other 18,612 mi

NAVIGATION SYSTEM STOPPED SHOWING THE ACTUAL LOCATION OF THE CAR ON THE MAP. THIS IS A SAFETY HAZARD BECAUSE I COULD NOT NAVIGATE TO WHERE I NEEDED TO GO. IN ADDITION, IT DISPLAYS THE SPEED LIMIT OF THE (INCORRECT) PLACE WHERE IT PLACES THE CAR ON THE MAP. THIS COULD LEAD THE DRIVER TO GO TOO FAS...

Dec 10, 2018 Unknown Or Other 25,897 mi

NAVIGATION SYSTEM STOPPED WORKING. INCORRECT LOCATION OF CAR WAS SHOWN ON MAP. DIRECTIONS WERE NON-SENSICAL BECAUSE THE NAV SYSTEM GAVE DIRECTIONS AND SPEED ADVICE BASED ON AN INCORRECT LOCATION. THE CAR'S INDICATED LOCATION ON THE MAP SOMETIMES MOVED WHILE THE CAR WAS MOVING, BUT STILL DID NOT R...

Dec 10, 2018 Unknown Or Other 26,100 mi

NAV SYSTEM STOPPED WORKING SUDDENLY WHILE CAR WAS IN MOTION. DISPLAYS MAP SHOWING THE CAR IN THE WRONG LOCATION. GIVES INCORRECT DIRECTIONS FOR THE (INCORRECT) LOCATION AND GIVES INCORRECT LOCAL SPEED LIMIT INFORMATION (BECAUSE IT'S GIVING THE SPEED LIMIT FOR THE WRONG LOCATION). ATTACHED IMAGE...

Nov 29, 2018 Service Brakes 15,000 mi

THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATES ON THE HIGHWAY FOR REASON. I HAVE BEEN TO THE DEALER REPEATEDLY DURING THE WARRANTY PERIOD AND THEY CAN'T FIX THE PROBLEM. IT ACTIVATES AT TIMES WITH NOBODY IN FRONT OF ME AND SOMETIMES WITH A CLEAR LANE AHEAD OF ME AND A TRUCK NEXT TO ME. THIS HAS HA...

Nov 29, 2018 Service Brakes 15,000 mi

THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATES ON THE HIGHWAY FOR REASON. I HAVE BEEN TO THE DEALER REPEATEDLY DURING THE WARRANTY PERIOD AND THEY CAN'T FIX THE PROBLEM. IT ACTIVATES AT TIMES WITH NOBODY IN FRONT OF ME AND SOMETIMES WITH A CLEAR LANE AHEAD OF ME AND A TRUCK NEXT TO ME. THIS HAS HA...

Nov 28, 2018 Air Bags 54,000 mi

TAKATA RECALL -PASSANGER HEADREST RESTRAINT DEPLOYED WHILE CAR WAS IN PARK NOT MOVING WITHOUT ANY SORT OF IMPACT. HEADREST HIT PASSENGERS HEAD AND DISTORTED PASSENGERS HEAD-CAUSE DISTORTION AND MINOR NECK PAIN.

Nov 28, 2018 Air Bags 54,000 mi

TAKATA RECALL -PASSANGER HEADREST RESTRAINT DEPLOYED WHILE CAR WAS IN PARK NOT MOVING WITHOUT ANY SORT OF IMPACT. HEADREST HIT PASSENGERS HEAD AND DISTORTED PASSENGERS HEAD-CAUSE DISTORTION AND MINOR NECK PAIN.

Nov 19, 2018 Seats 79,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 75 MPH, THE DRIVER'S SEAT HEADREST EXPLODED. THE CONTACT STATED THAT A FRAGMENT OF THE HEADREST STRUCK THE DRIVER IN THE BACK OF THE HEAD. THE CONTACT STATED THAT THE HEADREST WAS DESIGNED AS A PREVENTATIVE SAFETY MEASURE A...

Nov 19, 2018 Seats 79,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 75 MPH, THE DRIVER'S SEAT HEADREST EXPLODED. THE CONTACT STATED THAT A FRAGMENT OF THE HEADREST STRUCK THE DRIVER IN THE BACK OF THE HEAD. THE CONTACT STATED THAT THE HEADREST WAS DESIGNED AS A PREVENTATIVE SAFETY MEASURE A...

Nov 9, 2018 Unknown Or Other 13,200 mi

NAVIGATION IS INACCURATE AND THUS A SAFETY HAZARD. NAVIGATION SYSTEM SHOWS CAR OFF ROAD OR IN WATER AND GIVES INCORRECT DIRECTIONS. THE CAR IS AT THE DEALER FOR A THIRD TIME TO CORRECT THIS PROBLEM.

Nov 9, 2018 Unknown Or Other 13,200 mi

NAVIGATION IS INACCURATE AND THUS A SAFETY HAZARD. NAVIGATION SYSTEM SHOWS CAR OFF ROAD OR IN WATER AND GIVES INCORRECT DIRECTIONS. THE CAR IS AT THE DEALER FOR A THIRD TIME TO CORRECT THIS PROBLEM.

Nov 7, 2018 Wheels 50,000 mi

WE PURCHASED 2015 JEEP GRAND CHEROKEE IN 2016 APPROXIMATELY 2.5 YEARS LATER WE ATTEMPTED TO GET NEW TIRES PUT ON. WE WENT TO TIRE STORE & THEY STATED THAT THE LUG NUTS WERE DEFECTIVE.. THEY STATED THAT THE LUG NUTS WERE SWOLLEN AND IF THEY WERE TO FORCE THE LUG NUTS OFF IT WOULD RENDER THE VEHICL...

Nov 7, 2018 Wheels 50,000 mi

WE PURCHASED 2015 JEEP GRAND CHEROKEE IN 2016 APPROXIMATELY 2.5 YEARS LATER WE ATTEMPTED TO GET NEW TIRES PUT ON. WE WENT TO TIRE STORE & THEY STATED THAT THE LUG NUTS WERE DEFECTIVE.. THEY STATED THAT THE LUG NUTS WERE SWOLLEN AND IF THEY WERE TO FORCE THE LUG NUTS OFF IT WOULD RENDER THE VEHICL...

Nov 3, 2018 Electronic Stability Control (esc) 31,373 mi

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS...

Nov 3, 2018 Electrical System 31,373 mi

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS...

Nov 3, 2018 Engine 31,373 mi

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS...

Nov 3, 2018 Electronic Stability Control (esc) 31,373 mi

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS...

Nov 3, 2018 Electrical System 31,373 mi

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS...

Nov 3, 2018 Engine 31,373 mi

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS...

Nov 2, 2018 Electrical System

JEEP DOES NOT START IN A.M.

Nov 2, 2018 Electrical System

JEEP DOES NOT START IN A.M.

Oct 26, 2018 Engine Fire 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTUR...

Oct 26, 2018 Electrical System Fire 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTUR...

Oct 26, 2018 Engine Fire 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTUR...

Oct 26, 2018 Electrical System Fire 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTUR...

Oct 17, 2018 Seats 49,000 mi

I WAS DRIVING MY 2015 JEEP GRAND CHEROKEE 70MPH ON THE HIGHWAY WHEN MY ACTIVE FRONT HEADREST DEPLOYED. NO COLLISION OR ACCIDENT OCCURRED. MY NECK IS SORE NOW, BUT NO MEDICAL ATTENTION WAS REQUIRED.

Oct 17, 2018 Electronic Stability Control (esc)

HI MY SIFTER SERVICE LIGHT IS ON AS WELL ALL THE GEARS LIGHT TO I HAVE NO WAY UPLOAD A PITUCER

Oct 17, 2018 Seats 49,000 mi

I WAS DRIVING MY 2015 JEEP GRAND CHEROKEE 70MPH ON THE HIGHWAY WHEN MY ACTIVE FRONT HEADREST DEPLOYED. NO COLLISION OR ACCIDENT OCCURRED. MY NECK IS SORE NOW, BUT NO MEDICAL ATTENTION WAS REQUIRED.

Oct 17, 2018 Electronic Stability Control (esc)

HI MY SIFTER SERVICE LIGHT IS ON AS WELL ALL THE GEARS LIGHT TO I HAVE NO WAY UPLOAD A PITUCER

Oct 11, 2018 Electrical System 80,000 mi

DRIVERS GAUGE SCREEN INTERMITTENTLY FLASHES 'SERVICE TRANSMISSION' IMMEDIATELY FOLLOWED BY TIRE PRESSURE ALERT. THIS HAPPENED SEVERAL MONTHS AGO AND STARTED UP AGAIN LAST WEEK. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON TO IT. LOOKS LIKE AN ELECTRICAL GLITCH. I TOOK MY CAR FOR SERVICING THIS LAST ...

Oct 11, 2018 Electrical System 80,000 mi

DRIVERS GAUGE SCREEN INTERMITTENTLY FLASHES 'SERVICE TRANSMISSION' IMMEDIATELY FOLLOWED BY TIRE PRESSURE ALERT. THIS HAPPENED SEVERAL MONTHS AGO AND STARTED UP AGAIN LAST WEEK. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON TO IT. LOOKS LIKE AN ELECTRICAL GLITCH. I TOOK MY CAR FOR SERVICING THIS LAST ...

Sep 30, 2018 Fuel/propulsion System 34,400 mi

VEHICLE UNEXPECTEDLY STOPPED RUNNING WHILE DRIVING 70 MPH ON AN INTERSTATE. THE CAR BEGAN TO LOSE ACCELERATION WHILE IN CRUISE CONTROL AND, UPON TRYING TO ACCELERATE AGAIN , THE STEERING WHEEL BEGAN TO SHAKE VERY HARD. THE CAR ACCELERATED BRIEFLY BEFORE COMING TO A COMPLETE STOP. I WAS THANKFULLY...

Sep 30, 2018 Fuel/propulsion System 34,400 mi

VEHICLE UNEXPECTEDLY STOPPED RUNNING WHILE DRIVING 70 MPH ON AN INTERSTATE. THE CAR BEGAN TO LOSE ACCELERATION WHILE IN CRUISE CONTROL AND, UPON TRYING TO ACCELERATE AGAIN , THE STEERING WHEEL BEGAN TO SHAKE VERY HARD. THE CAR ACCELERATED BRIEFLY BEFORE COMING TO A COMPLETE STOP. I WAS THANKFULLY...

Sep 27, 2018 Seats 50,506 mi

I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35MPH ON A SMOOTH PAVED RESIDENTIAL STREET WHEN I HEARD WHAT SOUNDED LIKE A WINDOW SHATTERING. I LOOKED OVER AND SAW THE PASSENGER SEAT (UNOCCUPIED) HEADREST HAD SPRUNG FORWARD AND DEPLOYED AS THOUGH THE VEHICLE HAD BEEN REAR-ENDED.

Sep 27, 2018 Seats 50,506 mi

I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35MPH ON A SMOOTH PAVED RESIDENTIAL STREET WHEN I HEARD WHAT SOUNDED LIKE A WINDOW SHATTERING. I LOOKED OVER AND SAW THE PASSENGER SEAT (UNOCCUPIED) HEADREST HAD SPRUNG FORWARD AND DEPLOYED AS THOUGH THE VEHICLE HAD BEEN REAR-ENDED.

Sep 22, 2018 Structure Crash 12,450 mi

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Sep 22, 2018 Electrical System Crash 12,450 mi

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Sep 22, 2018 Steering Crash 12,450 mi

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Sep 22, 2018 Structure Crash 12,450 mi

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Sep 22, 2018 Electrical System Crash 12,450 mi

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Sep 22, 2018 Steering Crash 12,450 mi

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Sep 20, 2018 Power Train 72,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "SERVICE SHIFTER" WARNING INDICATOR ILLUMINATED FOLLOWED BY THE REST OF THE INSTRUMENT PANEL INDICATORS. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT DROVE THE VEHICLE...

Sep 20, 2018 Power Train 72,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "SERVICE SHIFTER" WARNING INDICATOR ILLUMINATED FOLLOWED BY THE REST OF THE INSTRUMENT PANEL INDICATORS. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT DROVE THE VEHICLE...

Aug 29, 2018 Vehicle Speed Control 38,000 mi

VEHICLE'S FORWARD COLLISION WARNING (FCW) SYSTEM ACTIVATED A BRAKE! ALERT WITH NO HAZARD PRESENT. DRIVER INFORMATION CENTER KEEPS DISPLAYING MESSAGE INDICATING ACC (ACTIVE CRUISE CONTROL)/FCW SYSTEM NOT AVAILABLE OFF & ON. VEHICLE WAS IN MOTION AT THE TIME OF THE FALSE ALERT.

Aug 29, 2018 Forward Collision Avoidance 38,000 mi

VEHICLE'S FORWARD COLLISION WARNING (FCW) SYSTEM ACTIVATED A BRAKE! ALERT WITH NO HAZARD PRESENT. DRIVER INFORMATION CENTER KEEPS DISPLAYING MESSAGE INDICATING ACC (ACTIVE CRUISE CONTROL)/FCW SYSTEM NOT AVAILABLE OFF & ON. VEHICLE WAS IN MOTION AT THE TIME OF THE FALSE ALERT.

Aug 29, 2018 Vehicle Speed Control 38,000 mi

VEHICLE'S FORWARD COLLISION WARNING (FCW) SYSTEM ACTIVATED A BRAKE! ALERT WITH NO HAZARD PRESENT. DRIVER INFORMATION CENTER KEEPS DISPLAYING MESSAGE INDICATING ACC (ACTIVE CRUISE CONTROL)/FCW SYSTEM NOT AVAILABLE OFF & ON. VEHICLE WAS IN MOTION AT THE TIME OF THE FALSE ALERT.

Aug 29, 2018 Forward Collision Avoidance 38,000 mi

VEHICLE'S FORWARD COLLISION WARNING (FCW) SYSTEM ACTIVATED A BRAKE! ALERT WITH NO HAZARD PRESENT. DRIVER INFORMATION CENTER KEEPS DISPLAYING MESSAGE INDICATING ACC (ACTIVE CRUISE CONTROL)/FCW SYSTEM NOT AVAILABLE OFF & ON. VEHICLE WAS IN MOTION AT THE TIME OF THE FALSE ALERT.

Aug 21, 2018 Seats 19,900 mi

ACTIVE HEAD REST DEPLOYED SPONTANEOUSLY - NO IMPACT WHILE PARKED IN GARAGE . READ THAT'S THIS HAS HAPPENED TO MULTIPLE PEOPLE SOMETIMES WHILE DRIVING . APPARENTLY PLASTIC MOUNTING OF PIN HOLDING IT IN PLACE TILL IMPACT IS FRACTURING . CANNOT BE REPAIRED AND HEAD REST NEED SOME TO BE REPLACED OR TIED...

Aug 21, 2018 Seats 19,900 mi

WHAT HAPPENED? ACTIVE HEAD REST DEPLOYED SPONTANEOUSLY - NO IMPACT WHILE PARKED IN GARAGE . READ THAT'S THIS HAS HAPPENED TO MULTIPLE PEOPLE SOMETIMES WHILE DRIVING . APPARENTLY PLASTIC MOUNTING OF PIN HOLDING IT IN PLACE TILL IMPACT IS FRACTURING . CANNOT BE REPAIRED AND HEAD REST NEED SOME TO BE ...

Aug 21, 2018 Seats 19,900 mi

ACTIVE HEAD REST DEPLOYED SPONTANEOUSLY - NO IMPACT WHILE PARKED IN GARAGE . READ THAT'S THIS HAS HAPPENED TO MULTIPLE PEOPLE SOMETIMES WHILE DRIVING . APPARENTLY PLASTIC MOUNTING OF PIN HOLDING IT IN PLACE TILL IMPACT IS FRACTURING . CANNOT BE REPAIRED AND HEAD REST NEED SOME TO BE REPLACED OR TIED...

Aug 21, 2018 Seats 19,900 mi

WHAT HAPPENED? ACTIVE HEAD REST DEPLOYED SPONTANEOUSLY - NO IMPACT WHILE PARKED IN GARAGE . READ THAT'S THIS HAS HAPPENED TO MULTIPLE PEOPLE SOMETIMES WHILE DRIVING . APPARENTLY PLASTIC MOUNTING OF PIN HOLDING IT IN PLACE TILL IMPACT IS FRACTURING . CANNOT BE REPAIRED AND HEAD REST NEED SOME TO BE ...

Aug 9, 2018 Wheels 29,000 mi

WHEEL CRACKED AT WELD JOINT AND PROPAGATED AROUND THE WHOLE WHEEL ON A JEEP GRAND CHEROKEE 2015

Aug 9, 2018 Wheels 29,000 mi

WHEEL CRACKED AT WELD JOINT AND PROPAGATED AROUND THE WHOLE WHEEL ON A JEEP GRAND CHEROKEE 2015

Aug 7, 2018 Seats 57,000 mi

EQUIPPED WITH AHR "ACTIVE HEAD RESTRAINTS", THE HEADREST DEPLOYED WHILE DRIVING DOWN A RURAL TWO LANE ROAD STRIKING MY WIFE IN THE BACK OF THE HEAD. WHEN WE TRIED TO FOLLOW MANUAL INSTRUCTIONS FOR RESET, WE DISCOVERED THE PLASTIC KEEPER CLIPS WERE BROKEN OFF AND LAYING IN THE BOTTOM OF THE HEADREST....

Aug 7, 2018 Seats 57,000 mi

EQUIPPED WITH AHR "ACTIVE HEAD RESTRAINTS", THE HEADREST DEPLOYED WHILE DRIVING DOWN A RURAL TWO LANE ROAD STRIKING MY WIFE IN THE BACK OF THE HEAD. WHEN WE TRIED TO FOLLOW MANUAL INSTRUCTIONS FOR RESET, WE DISCOVERED THE PLASTIC KEEPER CLIPS WERE BROKEN OFF AND LAYING IN THE BOTTOM OF THE HEADREST....

Aug 3, 2018 Wheels Crash 60,000 mi

NHTSA: I HAVE BEEN IN AND AROUND THE TIRE BUSINESS MOST OF MY LIFE IN 2015 I PURCHASED A JEEP GRAND CHEROKEE WITH 20' WHEELS AND TIRES. IN DECEMBER OF 2017 I LITERALLY GOT BLOWN OFF THE ROAD INTO A DITCH SEVERELY DAMAGING MY VEHICLE. I BELIEVE THERE SHOULD BE A CERTAIN PRESSURE PER SQUARE INCH F...

Aug 3, 2018 Service Brakes 55,000 mi

MY VEHICLE HAS ACTIVE COLLISION PROTECTION. THE SYSTEM IS AWESOME HOWEVER IT SEEMS LIKE WHEN YOU APPLY THE BRAKE THE VEHICLE ASSUMES YOUR DEPTH PERCEPTION AND SENSES WILL AVOID A COLLISION. I THINK THE VEHICLE COMPUTER AND SENSORS SHOULD STILL MAKE THE ULTIMATE DECISION TO STOP THE VEHICLE. ALSO,...

Aug 3, 2018 Wheels Crash 60,000 mi

NHTSA: I HAVE BEEN IN AND AROUND THE TIRE BUSINESS MOST OF MY LIFE IN 2015 I PURCHASED A JEEP GRAND CHEROKEE WITH 20' WHEELS AND TIRES. IN DECEMBER OF 2017 I LITERALLY GOT BLOWN OFF THE ROAD INTO A DITCH SEVERELY DAMAGING MY VEHICLE. I BELIEVE THERE SHOULD BE A CERTAIN PRESSURE PER SQUARE INCH F...

Aug 3, 2018 Service Brakes 55,000 mi

MY VEHICLE HAS ACTIVE COLLISION PROTECTION. THE SYSTEM IS AWESOME HOWEVER IT SEEMS LIKE WHEN YOU APPLY THE BRAKE THE VEHICLE ASSUMES YOUR DEPTH PERCEPTION AND SENSES WILL AVOID A COLLISION. I THINK THE VEHICLE COMPUTER AND SENSORS SHOULD STILL MAKE THE ULTIMATE DECISION TO STOP THE VEHICLE. ALSO,...

Jul 31, 2018 Unknown Or Other 48,000 mi

I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED WITH ABOUT 48K MILES AND NOTICED A HISSING SOUND COMING WHEN I HAVE THE AC ON, A FEW WEEKS LATER I NOTICED THAT IT WOULD COOL SOMETIMES AND SOMETIMES IT WOULD ONLY THROW HOT AIR. I TOOK IT TO GET DIAGNOSED AND SEEMS IT WAS A AC PRESSURE VALVE. HAVE READ THA...

Jul 31, 2018 Unknown Or Other 48,000 mi

I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED WITH ABOUT 48K MILES AND NOTICED A HISSING SOUND COMING WHEN I HAVE THE AC ON, A FEW WEEKS LATER I NOTICED THAT IT WOULD COOL SOMETIMES AND SOMETIMES IT WOULD ONLY THROW HOT AIR. I TOOK IT TO GET DIAGNOSED AND SEEMS IT WAS A AC PRESSURE VALVE. HAVE READ THA...

Jul 30, 2018 Service Brakes Crash 37,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAI...

Jul 30, 2018 Air Bags Crash 37,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAI...

Jul 30, 2018 Service Brakes Crash 37,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAI...

Jul 30, 2018 Air Bags Crash 37,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAI...

Jul 27, 2018 Fuel/propulsion System 64,000 mi

THE FUEL TANK IS HARD TO FILL AND THE FUEL FILL NOZZLE SHUTS OFF REPEATEDLY WHILE FUELING.

Jul 27, 2018 Fuel/propulsion System 64,000 mi

THE FUEL TANK IS HARD TO FILL AND THE FUEL FILL NOZZLE SHUTS OFF REPEATEDLY WHILE FUELING.

Jul 19, 2018 Air Bags

THE AIR BAG COME ON(SERVICE AIR BAG)

Jul 19, 2018 Air Bags

THE AIR BAG COME ON(SERVICE AIR BAG)

Jul 16, 2018 Seats 49,000 mi

THERE'S A CLICKING NOISE IN THE BACK REST OF THE DRIVER SEAT. IT CLICKS ANY TIME I'M DRIVING AND ESPECIALLY WHEN I HIT A BUMP IN THE ROAD. IT SOUNDS AS IF IT'S A PORTION OF THE LUMBAR SUPPORT.

Jul 16, 2018 Seats 49,000 mi

THERE'S A CLICKING NOISE IN THE BACK REST OF THE DRIVER SEAT. IT CLICKS ANY TIME I'M DRIVING AND ESPECIALLY WHEN I HIT A BUMP IN THE ROAD. IT SOUNDS AS IF IT'S A PORTION OF THE LUMBAR SUPPORT.

Jul 11, 2018 Air Bags 27,500 mi

WHILE DRIVING ABOUT 15/20MPH PASSENGER SIDE AHR(ACTIVE HEADREST) DEPLOYED WITHOUT ANY COLLISION OR SUDDEN BREAKING. CAUSED MY WIFE'S HEAD TO HIT THE DASHBOARD FOLLOWED BY AN EXTREMELY LOUD 'POP' NOISE THAT ALMOST CAUSED ME TO CRASH BECAUSE WORRIED ABOUT THE 'BANG' AND MY WIFE. I AM NOT THE FIRST WIT...

Jul 11, 2018 Air Bags 27,500 mi

WHILE DRIVING ABOUT 15/20MPH PASSENGER SIDE AHR(ACTIVE HEADREST) DEPLOYED WITHOUT ANY COLLISION OR SUDDEN BREAKING. CAUSED MY WIFE'S HEAD TO HIT THE DASHBOARD FOLLOWED BY AN EXTREMELY LOUD 'POP' NOISE THAT ALMOST CAUSED ME TO CRASH BECAUSE WORRIED ABOUT THE 'BANG' AND MY WIFE. I AM NOT THE FIRST WIT...

Jul 5, 2018 Electrical System

I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY...

Jul 5, 2018 Steering

I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY...

Jul 5, 2018 Power Train Fire 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, A POLICE OFFICER INFORMED THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE VEHICLE WAS PULLED OVER AND THE FIRE EXTINGUISHED ON ITS OWN WHILE THE OFFICER WAS LOOKING FOR A FIRE EXTINGUISHER. THERE WERE...

Jul 5, 2018 Electrical System

I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY...

Jul 5, 2018 Steering

I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY...

Jul 5, 2018 Power Train Fire 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, A POLICE OFFICER INFORMED THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE VEHICLE WAS PULLED OVER AND THE FIRE EXTINGUISHED ON ITS OWN WHILE THE OFFICER WAS LOOKING FOR A FIRE EXTINGUISHER. THERE WERE...

Jul 3, 2018 Seats 50,148 mi

AFTER PICKING UP MY 2 YEAR OLD SON FROM DAYCARE ON DAN VALLEY ROAD (CITY STREET) IN MADISON, NC, I BEGAN TO TURN OUT OF THE PARKING LOT. AFTER GETTING HALF A MILE DOWN THE ROAD (STILL IN MOTION) THERE IS A LOUD POPPING SOUND THAT OCCURRED IN THE FRONT PASSENGER SEAT. AS I LOOK OVER I SEE THAT THE PA...

Jul 3, 2018 Seats 50,148 mi

AFTER PICKING UP MY 2 YEAR OLD SON FROM DAYCARE ON DAN VALLEY ROAD (CITY STREET) IN MADISON, NC, I BEGAN TO TURN OUT OF THE PARKING LOT. AFTER GETTING HALF A MILE DOWN THE ROAD (STILL IN MOTION) THERE IS A LOUD POPPING SOUND THAT OCCURRED IN THE FRONT PASSENGER SEAT. AS I LOOK OVER I SEE THAT THE PA...

Jun 21, 2018 Vehicle Speed Control

I'VE READ ABOUT A RECALL REGARDING THE CRUISE CONTROL BUT HAVEN'T RECEIVED THE NOTICE AND MY DEALER WILL NOT TAKE CARE OF THE PROBLEM WITHOUT IT. I WANT IT FIXED SO I CAN USE MY CRUISE CONTROL

Jun 21, 2018 Vehicle Speed Control

I'VE READ ABOUT A RECALL REGARDING THE CRUISE CONTROL BUT HAVEN'T RECEIVED THE NOTICE AND MY DEALER WILL NOT TAKE CARE OF THE PROBLEM WITHOUT IT. I WANT IT FIXED SO I CAN USE MY CRUISE CONTROL

Jun 10, 2018 Electrical System 36,200 mi

WHILE DRIVING AT HIGHWAY SPEED ON A 2-LANE ROAD, OUR JEEP GRAND CHEROKEE ECODIESEL BEGAN TO LOSE POWER. THE LIGHTS ON THE INSTRUMENT CLUSTER BEGAN GOING OFF SEEMINGLY RANDOMLY, AND THE VEHICLE HAD TO BE QUICKLY PULLED OVER AND PUT IN A SAFE CONDITION ON THE SIDE OF THE ROAD AS THE ENGINE STALLED. ...

Jun 10, 2018 Engine 36,200 mi

WHILE DRIVING AT HIGHWAY SPEED ON A 2-LANE ROAD, OUR JEEP GRAND CHEROKEE ECODIESEL BEGAN TO LOSE POWER. THE LIGHTS ON THE INSTRUMENT CLUSTER BEGAN GOING OFF SEEMINGLY RANDOMLY, AND THE VEHICLE HAD TO BE QUICKLY PULLED OVER AND PUT IN A SAFE CONDITION ON THE SIDE OF THE ROAD AS THE ENGINE STALLED. ...

Jun 10, 2018 Electrical System 36,200 mi

WHILE DRIVING AT HIGHWAY SPEED ON A 2-LANE ROAD, OUR JEEP GRAND CHEROKEE ECODIESEL BEGAN TO LOSE POWER. THE LIGHTS ON THE INSTRUMENT CLUSTER BEGAN GOING OFF SEEMINGLY RANDOMLY, AND THE VEHICLE HAD TO BE QUICKLY PULLED OVER AND PUT IN A SAFE CONDITION ON THE SIDE OF THE ROAD AS THE ENGINE STALLED. ...

Jun 10, 2018 Engine 36,200 mi

WHILE DRIVING AT HIGHWAY SPEED ON A 2-LANE ROAD, OUR JEEP GRAND CHEROKEE ECODIESEL BEGAN TO LOSE POWER. THE LIGHTS ON THE INSTRUMENT CLUSTER BEGAN GOING OFF SEEMINGLY RANDOMLY, AND THE VEHICLE HAD TO BE QUICKLY PULLED OVER AND PUT IN A SAFE CONDITION ON THE SIDE OF THE ROAD AS THE ENGINE STALLED. ...

Jun 4, 2018 Seats 67,798 mi

ON SUNDAY, JUNE 3, 2018, I ENTERED THE LEFT FRONT DRIVER'S SEAT OF MY 2015 JEEP GRAND CHEROKEE (WHICH IS ALWAYS PARKED INSIDE MY ENCLOSED GARAGE IN SOUTHERN CALIFORNIA) AND IMMEDIATELY DISCOVERED THAT THE DRIVER'S HEADREST WAS IN A PROTRUDING POSITION. DURING A CLOSER EXAMINATION, I DISCOVERED THAT ...

Jun 4, 2018 Seats 67,798 mi

ON SUNDAY, JUNE 3, 2018, I ENTERED THE LEFT FRONT DRIVER'S SEAT OF MY 2015 JEEP GRAND CHEROKEE (WHICH IS ALWAYS PARKED INSIDE MY ENCLOSED GARAGE IN SOUTHERN CALIFORNIA) AND IMMEDIATELY DISCOVERED THAT THE DRIVER'S HEADREST WAS IN A PROTRUDING POSITION. DURING A CLOSER EXAMINATION, I DISCOVERED THAT ...

May 26, 2018 Visibility/wiper Crash 31,000 mi

I'VE NOTICED THAT MORE THAN 90% OF MY VISIBLY IS OBSTRUCTED BY THE WINDSHIELD FRAME, DOOR FRAME AND MIRROR. THERE IS A MAJOR BLIND SPOT, MAKING THIS VERY DANGEROUS TO VIEW ONCOMING TRAFFIC, OR A PEDESTRIAN.

May 26, 2018 Visibility/wiper Crash 31,000 mi

I'VE NOTICED THAT MORE THAN 90% OF MY VISIBLY IS OBSTRUCTED BY THE WINDSHIELD FRAME, DOOR FRAME AND MIRROR. THERE IS A MAJOR BLIND SPOT, MAKING THIS VERY DANGEROUS TO VIEW ONCOMING TRAFFIC, OR A PEDESTRIAN.

May 25, 2018 Power Train 42,000 mi

AFTER THE TRANSMISSION UPDATE THE SHIFTER STILL DOESN'T WORK PROPERLY

May 25, 2018 Power Train 42,000 mi

AFTER THE TRANSMISSION UPDATE THE SHIFTER STILL DOESN'T WORK PROPERLY

May 2, 2018 Power Train Crash 20,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE INDEPENDENTLY ROLLED AWAY AND CRASHED INTO A PARKING SIGN AND A BUILDING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTU...

May 2, 2018 Power Train Crash 20,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE INDEPENDENTLY ROLLED AWAY AND CRASHED INTO A PARKING SIGN AND A BUILDING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTU...

Apr 18, 2018 Power Train Crash 74,000 mi

I PUT MY CAR IN PARK IN THE GARAGE, GOT OUT OF MY CAR AND IT STARTED TO BACK UP ON ME, BENDING THE DOOR BACK AND LOOSENING THE HINGE BUT GETTING CAUGHT ON THE WALL. I WAS ABLE TO JUMP BACK IN AND STEP ON THE BRAKE, THE CAR SHIFTER HAD SLIPPED BACK INTO REVERSE. I HAD MY CAR FIXED AS THE DOOR WAS UN...

Apr 18, 2018 Power Train Crash 74,000 mi

I PUT MY CAR IN PARK IN THE GARAGE, GOT OUT OF MY CAR AND IT STARTED TO BACK UP ON ME, BENDING THE DOOR BACK AND LOOSENING THE HINGE BUT GETTING CAUGHT ON THE WALL. I WAS ABLE TO JUMP BACK IN AND STEP ON THE BRAKE, THE CAR SHIFTER HAD SLIPPED BACK INTO REVERSE. I HAD MY CAR FIXED AS THE DOOR WAS UN...

Apr 13, 2018 Power Train

THE TRANSMISSION FREQUENTLY SHIFTS INTO NEUTRAL OR PARK, WHILE THE VEHICLE IS IN MOTION, WITHOUT DRIVER INPUT. THE TRANSMISSION FREQUENTLY WILL NOT GO INTO REVERSE, WITHOUT MULTIPLE ATTEMPTS THE TRANSMISSION FREQUENTLY WILL NOT GO INTO PARK WITHOUT MULTIPLE ATTEMPTS THE FORWARD COLLISION WARNIN...

Apr 13, 2018 Power Train

THE TRANSMISSION FREQUENTLY SHIFTS INTO NEUTRAL OR PARK, WHILE THE VEHICLE IS IN MOTION, WITHOUT DRIVER INPUT. THE TRANSMISSION FREQUENTLY WILL NOT GO INTO REVERSE, WITHOUT MULTIPLE ATTEMPTS THE TRANSMISSION FREQUENTLY WILL NOT GO INTO PARK WITHOUT MULTIPLE ATTEMPTS THE FORWARD COLLISION WARNIN...

Mar 29, 2018 Steering 14,014 mi

DURING A ROUTINE CHECK OF VEHICLE FLUIDS, I DISCOVERED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE DEALER SAID "POWER STEERING RESERVOIR IS LOW FROM FACTORY AND IS TOPPED OFF DURING SERVICE". I REPORTED THIS TO JEEP CUSTOMER ASSISTANCE, BUT HAVE NOT RECEIVED A RESPONSE. I HAVEN'T NOTICED ...

Mar 29, 2018 Steering 14,014 mi

DURING A ROUTINE CHECK OF VEHICLE FLUIDS, I DISCOVERED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE DEALER SAID "POWER STEERING RESERVOIR IS LOW FROM FACTORY AND IS TOPPED OFF DURING SERVICE". I REPORTED THIS TO JEEP CUSTOMER ASSISTANCE, BUT HAVE NOT RECEIVED A RESPONSE. I HAVEN'T NOTICED ...

Mar 13, 2018 Engine 40,000 mi

I HAD MY JEEP FOR LESS THAN A YEAR AND ONE DAY, FOR NO REASON, IT JUST SHUT OFF. I TOOK IT TO JEEP AND THEY SAID THE WRONG OIL WAS USED IN THE PREVIOUS OIL CHANGE. SO THEY PUT OIL IN THE TRUCK. A COUPLE OF MONTHS LATER AND IT'S DOING THE SAME THING. IT'S A DISASTER WAITING TO HAPPEN. I CAN'T TA...

Mar 13, 2018 Engine 40,000 mi

I HAD MY JEEP FOR LESS THAN A YEAR AND ONE DAY, FOR NO REASON, IT JUST SHUT OFF. I TOOK IT TO JEEP AND THEY SAID THE WRONG OIL WAS USED IN THE PREVIOUS OIL CHANGE. SO THEY PUT OIL IN THE TRUCK. A COUPLE OF MONTHS LATER AND IT'S DOING THE SAME THING. IT'S A DISASTER WAITING TO HAPPEN. I CAN'T TA...

Mar 12, 2018 Structure 45,000 mi

DRIVING ON HIGHWAY AT 60MPH, SUNROOF EXPLODES WITHOUT WARNING. NO DEBRIS OR ACCIDENT OCCURRED TO CAUSE THE EXPLOSION. TEMPERATURE OUTSIDE WAS NEITHER COLD NOR HOT. THE SUNROOF SIMPLY EXPLODED ON ITS OWN.

Mar 12, 2018 Structure 45,000 mi

DRIVING ON HIGHWAY AT 60MPH, SUNROOF EXPLODES WITHOUT WARNING. NO DEBRIS OR ACCIDENT OCCURRED TO CAUSE THE EXPLOSION. TEMPERATURE OUTSIDE WAS NEITHER COLD NOR HOT. THE SUNROOF SIMPLY EXPLODED ON ITS OWN.

Feb 28, 2018 Structure Crash 35,000 mi

I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, MY VEHICLE WENT IN REVERSE. I QUICKLY SWITCHED THE GEAR BACK TO "DRIVE," BUT OVERCOMPENSATED AND REAR ENDED THE CAR IN FRONT OF ME. THIS HAS HAPPENED BEFORE. THE GEAR ON MY JEEP IS OVERLY SENSITIVE AND FLIPS FROM "DRIVE...

Feb 28, 2018 Unknown Or Other Crash 35,000 mi

I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, MY VEHICLE WENT IN REVERSE. I QUICKLY SWITCHED THE GEAR BACK TO "DRIVE," BUT OVERCOMPENSATED AND REAR ENDED THE CAR IN FRONT OF ME. THIS HAS HAPPENED BEFORE. THE GEAR ON MY JEEP IS OVERLY SENSITIVE AND FLIPS FROM "DRIVE...

Feb 28, 2018 Structure Crash 35,000 mi

I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, MY VEHICLE WENT IN REVERSE. I QUICKLY SWITCHED THE GEAR BACK TO "DRIVE," BUT OVERCOMPENSATED AND REAR ENDED THE CAR IN FRONT OF ME. THIS HAS HAPPENED BEFORE. THE GEAR ON MY JEEP IS OVERLY SENSITIVE AND FLIPS FROM "DRIVE...

Feb 28, 2018 Unknown Or Other Crash 35,000 mi

I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, MY VEHICLE WENT IN REVERSE. I QUICKLY SWITCHED THE GEAR BACK TO "DRIVE," BUT OVERCOMPENSATED AND REAR ENDED THE CAR IN FRONT OF ME. THIS HAS HAPPENED BEFORE. THE GEAR ON MY JEEP IS OVERLY SENSITIVE AND FLIPS FROM "DRIVE...

Feb 26, 2018 Steering 22,000 mi

VEHICLE LOSES POWER STEERING INTERMITTENTLY. IT'S STILL UNDER WARRANTY AND HAS BEEN TO THREE DIFFERENT DEALERS 5 TIMES. IT'S PRESENTLY AT ARRIGO JEEP IN FT PIERCE FL AND HAS BEEN FOR OVER A WEEK. THEY DO NOT RETURN MY CALL. THIS HAS ALSO BEEN REPORTED TO CHRYSLER. LOSS OF POWER STEERING CAN HAPPEN I...

Feb 26, 2018 Steering 24,169 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHETHER BEING DRIVEN OR STATIONARY, THE VEHICLE WOULD LOSE POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TROIANO CHRYSLER JEEP DODGE DEALER (ADDRESS UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINIO...

Feb 26, 2018 Steering 22,000 mi

VEHICLE LOSES POWER STEERING INTERMITTENTLY. IT'S STILL UNDER WARRANTY AND HAS BEEN TO THREE DIFFERENT DEALERS 5 TIMES. IT'S PRESENTLY AT ARRIGO JEEP IN FT PIERCE FL AND HAS BEEN FOR OVER A WEEK. THEY DO NOT RETURN MY CALL. THIS HAS ALSO BEEN REPORTED TO CHRYSLER. LOSS OF POWER STEERING CAN HAPPEN I...

Feb 26, 2018 Steering 24,169 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHETHER BEING DRIVEN OR STATIONARY, THE VEHICLE WOULD LOSE POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TROIANO CHRYSLER JEEP DODGE DEALER (ADDRESS UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINIO...

Feb 16, 2018 Fuel/propulsion System

THE CAR HAS EXTENDED CRANKING AND HESITATING WHILE DRIVING DUE TO A FAULTY FUEL PUMP RELAY LIKE OTHER JEEP AND DURANGO'S WITH PUSH BUTTON STARTS. THEIR HAS BEEN RECALLS ON OTHER YEARS. WE HAVE HAD NOTHING BUT TROUBLE SINCE WE BOUGHT THIS VECHOCLE NEW.

Feb 16, 2018 Fuel/propulsion System

THE CAR HAS EXTENDED CRANKING AND HESITATING WHILE DRIVING DUE TO A FAULTY FUEL PUMP RELAY LIKE OTHER JEEP AND DURANGO'S WITH PUSH BUTTON STARTS. THEIR HAS BEEN RECALLS ON OTHER YEARS. WE HAVE HAD NOTHING BUT TROUBLE SINCE WE BOUGHT THIS VECHOCLE NEW.

Feb 15, 2018 Service Brakes 18,000 mi

TL* THE CONTACT LEASED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL MADE AN ABNORMAL GRINDING NOISE AND THE BRAKE PEDAL WAS STICKING WITHOUT WARNING. THE CONTACT OBSERVED A PUDDLE OF FLUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (EAST CHESTER CHRYSLER JEE...

Feb 15, 2018 Service Brakes 18,000 mi

TL* THE CONTACT LEASED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL MADE AN ABNORMAL GRINDING NOISE AND THE BRAKE PEDAL WAS STICKING WITHOUT WARNING. THE CONTACT OBSERVED A PUDDLE OF FLUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (EAST CHESTER CHRYSLER JEE...

Feb 12, 2018 Steering 20,000 mi

"LOW POWER STEERING FLUID". 2ND TIME TAKEN SUV TO THE DEALERSHIP, FOR POWER STEERING FLUID BEEN BELOW THE MIN MARK. DEALERSHIP SAID THEY INSPECTED VEHICLE FOR LEAKS, NO FOUND. DEALERSHIP STATED THAT IN THIS TYPE VEHICLES IS NORMAL THAT FLUID EVAPORATE AND THAT JUST NEED TO BE REFILL EVERYTIME GOES B...

Feb 12, 2018 Steering 20,000 mi

"LOW POWER STEERING FLUID". 2ND TIME TAKEN SUV TO THE DEALERSHIP, FOR POWER STEERING FLUID BEEN BELOW THE MIN MARK. DEALERSHIP SAID THEY INSPECTED VEHICLE FOR LEAKS, NO FOUND. DEALERSHIP STATED THAT IN THIS TYPE VEHICLES IS NORMAL THAT FLUID EVAPORATE AND THAT JUST NEED TO BE REFILL EVERYTIME GOES B...

Jan 12, 2018 Power Train 17,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK, THE GEAR SHIFTER INDEPENDENTLY MOVED OUT OF GEAR AND ROLLED FORWARD. THE CONTACT HAD TO APPLY THE BRAKE PEDAL. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED TO DETERMINE IF A SOL...

Jan 12, 2018 Seats 77,300 mi

ON 12/11/17 MY VEHICLE WAS VANDALIZED. THE TIRES AND RIMS WERE STOLEN AND THE BACK WINDOW WAS BUSTED. HOWEVER ONCE HAVING MY JEEP FIXED AT THE COLLISION CENTER THE HEATED SEATS ARE NOT WORKING PROPERLY. MY 2015 JEEP GRAND CHEROKEE HAS HEATED LEATHER SEATS, HOWEVER LATELY WHEN TURNED ON THEY BARELY...

Jan 12, 2018 Power Train 17,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK, THE GEAR SHIFTER INDEPENDENTLY MOVED OUT OF GEAR AND ROLLED FORWARD. THE CONTACT HAD TO APPLY THE BRAKE PEDAL. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED TO DETERMINE IF A SOL...

Jan 12, 2018 Seats 77,300 mi

ON 12/11/17 MY VEHICLE WAS VANDALIZED. THE TIRES AND RIMS WERE STOLEN AND THE BACK WINDOW WAS BUSTED. HOWEVER ONCE HAVING MY JEEP FIXED AT THE COLLISION CENTER THE HEATED SEATS ARE NOT WORKING PROPERLY. MY 2015 JEEP GRAND CHEROKEE HAS HEATED LEATHER SEATS, HOWEVER LATELY WHEN TURNED ON THEY BARELY...

Jan 9, 2018 Power Train 31,000 mi

MY JEEP SHIFTS ROUGH WHILE INCREASING SPEED. IT JERKS AND HESITATES WHEN SHIFTING GEARS. ALSO THE GEAR SHIFTER MOVES VERY EASILY TO OTHER GEARS I.E. N, R, D WHILE DRIVING OR EVEN PARKED.

Jan 9, 2018 Unknown Or Other 31,000 mi

MY JEEP SHIFTS ROUGH WHILE INCREASING SPEED. IT JERKS AND HESITATES WHEN SHIFTING GEARS. ALSO THE GEAR SHIFTER MOVES VERY EASILY TO OTHER GEARS I.E. N, R, D WHILE DRIVING OR EVEN PARKED.

Jan 9, 2018 Power Train 31,000 mi

MY JEEP SHIFTS ROUGH WHILE INCREASING SPEED. IT JERKS AND HESITATES WHEN SHIFTING GEARS. ALSO THE GEAR SHIFTER MOVES VERY EASILY TO OTHER GEARS I.E. N, R, D WHILE DRIVING OR EVEN PARKED.

Jan 9, 2018 Unknown Or Other 31,000 mi

MY JEEP SHIFTS ROUGH WHILE INCREASING SPEED. IT JERKS AND HESITATES WHEN SHIFTING GEARS. ALSO THE GEAR SHIFTER MOVES VERY EASILY TO OTHER GEARS I.E. N, R, D WHILE DRIVING OR EVEN PARKED.

Dec 18, 2017 Power Train

I'VE REACHED OUT SEVERAL TIMES FOR THE LAST 2 YEARS WITH MY TRANSMISSION ISSUES WITH MY JEEP. I WAS TOLD FOR THE MAJORITY OF THE 2 YEARS THAT NOTHING COULD BE DONE TO FIX IT OR THAT IT WAS JUST THE WAY THE CAR DRIVES. AFTER GETTING CHRYSLER/JEEP INVOLVED AT THE DEALERSHIP AND HAVING A CASE MANAGER W...

Dec 18, 2017 Steering 24,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STATIONARY AND DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING MADE A HIGH PITCHED WHISTLING NOISE WHEN TURNED LEFT OR RIGHT. ED VOYLES CHRYSLER DODGE JEEP RAM IN MARIETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE ...

Dec 18, 2017 Power Train

I'VE REACHED OUT SEVERAL TIMES FOR THE LAST 2 YEARS WITH MY TRANSMISSION ISSUES WITH MY JEEP. I WAS TOLD FOR THE MAJORITY OF THE 2 YEARS THAT NOTHING COULD BE DONE TO FIX IT OR THAT IT WAS JUST THE WAY THE CAR DRIVES. AFTER GETTING CHRYSLER/JEEP INVOLVED AT THE DEALERSHIP AND HAVING A CASE MANAGER W...

Dec 18, 2017 Steering 24,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STATIONARY AND DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING MADE A HIGH PITCHED WHISTLING NOISE WHEN TURNED LEFT OR RIGHT. ED VOYLES CHRYSLER DODGE JEEP RAM IN MARIETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE ...

Dec 15, 2017 Power Train Crash 33,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK AND RESULTED IN A REAR END COLLISION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PREVIOUSLY TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA) TO BE RE...

Dec 15, 2017 Power Train Crash 33,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK AND RESULTED IN A REAR END COLLISION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PREVIOUSLY TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA) TO BE RE...

Dec 14, 2017 Steering 6,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED OUT APPROXIMATELY EVERY 500 MILES. THE VEHICLE WAS TAKEN TO SAITTA TRUDEAU CHRYSLER JEEP DODGE IN PAHRUMP, NEVADA WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID HAD EVAPORATED. THE DE...

Dec 14, 2017 Steering 6,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED OUT APPROXIMATELY EVERY 500 MILES. THE VEHICLE WAS TAKEN TO SAITTA TRUDEAU CHRYSLER JEEP DODGE IN PAHRUMP, NEVADA WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID HAD EVAPORATED. THE DE...

Nov 22, 2017 Power Train

2015 JEEP GRAND CHEROKEE. CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE HAD TRANSMISSION RELATED DEFECTS THAT COULD CAUSE TEMPORARY LOSS OF CONTROL. UPDATED 11/22/2017*JS *JS

Nov 22, 2017 Power Train

2015 JEEP GRAND CHEROKEE. CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE HAD TRANSMISSION RELATED DEFECTS THAT COULD CAUSE TEMPORARY LOSS OF CONTROL. UPDATED 11/22/2017*JS *JS

Nov 20, 2017 Unknown Or Other Fire 16,700 mi

ABOUT 10 MILES INTO MY TRIP, ON INTERSTATE 81 ON STRAIGHT ROADWAY, DRY PAVEMENT; SPEED 63 MILES PER HOUR; MY VEHICLE BEGAN TO LOOSE POWER AND MY SPEED WAS DECREASING. I PULLED TO THE SIDE OF THE ROAD AND MY VEHICLE WENT BLACK. I NOTICED SMOKE ON THE PASSENGER SIDE OF CAR COMING FROM UNDER THE HOOD...

Nov 20, 2017 Unknown Or Other Fire 16,700 mi

ABOUT 10 MILES INTO MY TRIP, ON INTERSTATE 81 ON STRAIGHT ROADWAY, DRY PAVEMENT; SPEED 63 MILES PER HOUR; MY VEHICLE BEGAN TO LOOSE POWER AND MY SPEED WAS DECREASING. I PULLED TO THE SIDE OF THE ROAD AND MY VEHICLE WENT BLACK. I NOTICED SMOKE ON THE PASSENGER SIDE OF CAR COMING FROM UNDER THE HOOD...

Nov 8, 2017 Power Train 11,567 mi

GEAR SHIFT SLIPS INTO REVERSE FROM THE PARK POSITION ON THE SELECTOR PANEL.

Nov 8, 2017 Power Train 11,567 mi

GEAR SHIFT SLIPS INTO REVERSE FROM THE PARK POSITION ON THE SELECTOR PANEL.

Nov 6, 2017 Fuel/propulsion System 16,800 mi

WHILE I WAS PUMPING GAS, FUEL STARTED POOLING UNDER MY VEHICLE. I WAS TOO SCARED TO START IT DRIVE IT, SO, I HAD IT TOWED TO THE DEALER. A WEEK AND A HALF LATER, I'M STILL WITHOUT A CAR AS THE DEALER IS AWAITING A NEW GAS TANK TO BE DELIVERED. THEY INFORMED ME IT WAS A DEFECT IN THE GAS TANK!!!! ...

Nov 6, 2017 Fuel/propulsion System 16,800 mi

WHILE I WAS PUMPING GAS, FUEL STARTED POOLING UNDER MY VEHICLE. I WAS TOO SCARED TO START IT DRIVE IT, SO, I HAD IT TOWED TO THE DEALER. A WEEK AND A HALF LATER, I'M STILL WITHOUT A CAR AS THE DEALER IS AWAITING A NEW GAS TANK TO BE DELIVERED. THEY INFORMED ME IT WAS A DEFECT IN THE GAS TANK!!!! ...

Nov 3, 2017 Seats 35,000 mi

ACTIVE HEADREST ACTIVATED BY ITSELF WITH NO COLLISION. INSPECTION REVEALED A PLASTIC TAB IS BROKEN. THIS IS KNOWN BY JEEP AS A DEFECTIVE PIECE OF EQUIPMENT. THEY REFUSED TO FIX AS THE CAR IS ~1500MILES OUTSIDE OF WARRANTY

Nov 3, 2017 Seats 35,000 mi

ACTIVE HEADREST ACTIVATED BY ITSELF WITH NO COLLISION. INSPECTION REVEALED A PLASTIC TAB IS BROKEN. THIS IS KNOWN BY JEEP AS A DEFECTIVE PIECE OF EQUIPMENT. THEY REFUSED TO FIX AS THE CAR IS ~1500MILES OUTSIDE OF WARRANTY

Oct 31, 2017 Electrical System Crash 30,000 mi

ON 10/21/19 MY 2015 JEEP GRAND CHEROKEE LIMITED MOUNT FUNCTIONED. WHILE TRYING TO SLOWLY BACK UP MY CAR IN A GARAGE THE VEHICLE SEIZED ALL DASHBOARD LIGHTS WENT OUT INCLUDING BACK UP CAMERA SCREEN. ONLY ONE LIGHT APPEARED BEFORE IMPACT WITH A POLE WHICH WAS THE SERVICE TRANSMISSION LIGHT. MY FOOT...

Oct 31, 2017 Power Train Crash 30,000 mi

ON 10/21/19 MY 2015 JEEP GRAND CHEROKEE LIMITED MOUNT FUNCTIONED. WHILE TRYING TO SLOWLY BACK UP MY CAR IN A GARAGE THE VEHICLE SEIZED ALL DASHBOARD LIGHTS WENT OUT INCLUDING BACK UP CAMERA SCREEN. ONLY ONE LIGHT APPEARED BEFORE IMPACT WITH A POLE WHICH WAS THE SERVICE TRANSMISSION LIGHT. MY FOOT...

Oct 31, 2017 Electrical System Crash 30,000 mi

ON 10/21/19 MY 2015 JEEP GRAND CHEROKEE LIMITED MOUNT FUNCTIONED. WHILE TRYING TO SLOWLY BACK UP MY CAR IN A GARAGE THE VEHICLE SEIZED ALL DASHBOARD LIGHTS WENT OUT INCLUDING BACK UP CAMERA SCREEN. ONLY ONE LIGHT APPEARED BEFORE IMPACT WITH A POLE WHICH WAS THE SERVICE TRANSMISSION LIGHT. MY FOOT...

Oct 31, 2017 Power Train Crash 30,000 mi

ON 10/21/19 MY 2015 JEEP GRAND CHEROKEE LIMITED MOUNT FUNCTIONED. WHILE TRYING TO SLOWLY BACK UP MY CAR IN A GARAGE THE VEHICLE SEIZED ALL DASHBOARD LIGHTS WENT OUT INCLUDING BACK UP CAMERA SCREEN. ONLY ONE LIGHT APPEARED BEFORE IMPACT WITH A POLE WHICH WAS THE SERVICE TRANSMISSION LIGHT. MY FOOT...

Oct 30, 2017 Electrical System 2,500 mi

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Oct 30, 2017 Power Train 2,500 mi

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Oct 30, 2017 Unknown Or Other 2,500 mi

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Oct 30, 2017 Seats 42,000 mi

THE VEHICLE WAS STATIONARY AND PARKED, BUT STILL RUNNING. THE FRONT PASSENGER SEAT WAS UNOCCUPIED AND THERE WAS A LOUD POPPING SOUND AS THE FRONT PASSENGER SEAT HEADREST "EXPLODED." A COUPLE OF PLASTIC PIECES FLEW OUT. THERE WAS NO REASON FOR THE HEADREST TO DEPLOY. I TOOK THE CAR TO THE JEEP DEALE...

Oct 30, 2017 Electrical System 2,500 mi

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Oct 30, 2017 Power Train 2,500 mi

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Oct 30, 2017 Unknown Or Other 2,500 mi

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Oct 30, 2017 Seats 42,000 mi

THE VEHICLE WAS STATIONARY AND PARKED, BUT STILL RUNNING. THE FRONT PASSENGER SEAT WAS UNOCCUPIED AND THERE WAS A LOUD POPPING SOUND AS THE FRONT PASSENGER SEAT HEADREST "EXPLODED." A COUPLE OF PLASTIC PIECES FLEW OUT. THERE WAS NO REASON FOR THE HEADREST TO DEPLOY. I TOOK THE CAR TO THE JEEP DEALE...

Oct 25, 2017 Steering 38,500 mi

APPARENT LEAK IN THE POWER STEERING ON THE DRIVE RACK. VERY COSTLY REPAIR THAT NEEDS FIXED. CAR JUST WENT OVER THE MANUFACTURERS WARRANTY.

Oct 25, 2017 Power Train

I PURCHASED A 2015 JEEP GRAND CHEROKEE FROM A CHRYSLER DODGE DEALERSHIP ON JUNE 3, 2016. THAT PARTICULAR DAY, THERE WERE NEW 2016 JEEP GRAND CHEROKEE'S BUT THEY WERE NOT FOR SALE AND HAD SOME TYPE OF "DO NOT SALE STICKERS" ON THEM. THE SALES REP STATED THE NEW 2016 JEEP GRAND CHEROKEES WERE UNDER RE...

Oct 25, 2017 Steering 38,500 mi

APPARENT LEAK IN THE POWER STEERING ON THE DRIVE RACK. VERY COSTLY REPAIR THAT NEEDS FIXED. CAR JUST WENT OVER THE MANUFACTURERS WARRANTY.

Oct 25, 2017 Power Train

I PURCHASED A 2015 JEEP GRAND CHEROKEE FROM A CHRYSLER DODGE DEALERSHIP ON JUNE 3, 2016. THAT PARTICULAR DAY, THERE WERE NEW 2016 JEEP GRAND CHEROKEE'S BUT THEY WERE NOT FOR SALE AND HAD SOME TYPE OF "DO NOT SALE STICKERS" ON THEM. THE SALES REP STATED THE NEW 2016 JEEP GRAND CHEROKEES WERE UNDER RE...

Oct 23, 2017 Power Train 26,300 mi

I HAVE A 2015 GRAND CHEROKEE THAT HAS BEEN IN FOR THE ROLLAWAY RECALL. TONIGHT I PULLED INTO A PARKING LOT, GOT OUT OF THE CAR QUICKLY TO SEE HOW FAR I PULLED IN, AND THE CAR STARTED ROLLING BACKWARDS. I THOUGHT THE CAR WAS IN PARK BUT IN TURN IT WAS NOT. THE CAR WAS IN REVERSE. PREVIOUS TO TONI...

Oct 23, 2017 Vehicle Speed Control 26,300 mi

I HAVE A 2015 GRAND CHEROKEE THAT HAS BEEN IN FOR THE ROLLAWAY RECALL. TONIGHT I PULLED INTO A PARKING LOT, GOT OUT OF THE CAR QUICKLY TO SEE HOW FAR I PULLED IN, AND THE CAR STARTED ROLLING BACKWARDS. I THOUGHT THE CAR WAS IN PARK BUT IN TURN IT WAS NOT. THE CAR WAS IN REVERSE. PREVIOUS TO TONI...

Oct 23, 2017 Power Train 26,300 mi

I HAVE A 2015 GRAND CHEROKEE THAT HAS BEEN IN FOR THE ROLLAWAY RECALL. TONIGHT I PULLED INTO A PARKING LOT, GOT OUT OF THE CAR QUICKLY TO SEE HOW FAR I PULLED IN, AND THE CAR STARTED ROLLING BACKWARDS. I THOUGHT THE CAR WAS IN PARK BUT IN TURN IT WAS NOT. THE CAR WAS IN REVERSE. PREVIOUS TO TONI...

Oct 23, 2017 Vehicle Speed Control 26,300 mi

I HAVE A 2015 GRAND CHEROKEE THAT HAS BEEN IN FOR THE ROLLAWAY RECALL. TONIGHT I PULLED INTO A PARKING LOT, GOT OUT OF THE CAR QUICKLY TO SEE HOW FAR I PULLED IN, AND THE CAR STARTED ROLLING BACKWARDS. I THOUGHT THE CAR WAS IN PARK BUT IN TURN IT WAS NOT. THE CAR WAS IN REVERSE. PREVIOUS TO TONI...

Oct 16, 2017 Power Train 16,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE, WHERE IT WAS ABLE TO RESTART AND RETURN TO NORMAL DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FIELDS...

Oct 16, 2017 Power Train 16,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE, WHERE IT WAS ABLE TO RESTART AND RETURN TO NORMAL DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FIELDS...

Sep 25, 2017 Electrical System

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES U CONNECT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A LIFE THREATENING TRANSMISSION DEFECT AND REQUESTED FOR THE VEHICLE TO BE REPAIRED. *JS THE CONSUMER REQUESTED INFORMATION AND CORRECTION CONCERNING THE GEAR...

Sep 25, 2017 Power Train

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES U CONNECT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A LIFE THREATENING TRANSMISSION DEFECT AND REQUESTED FOR THE VEHICLE TO BE REPAIRED. *JS THE CONSUMER REQUESTED INFORMATION AND CORRECTION CONCERNING THE GEAR...

Sep 25, 2017 Electrical System

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES U CONNECT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A LIFE THREATENING TRANSMISSION DEFECT AND REQUESTED FOR THE VEHICLE TO BE REPAIRED. *JS THE CONSUMER REQUESTED INFORMATION AND CORRECTION CONCERNING THE GEAR...

Sep 25, 2017 Power Train

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES U CONNECT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A LIFE THREATENING TRANSMISSION DEFECT AND REQUESTED FOR THE VEHICLE TO BE REPAIRED. *JS THE CONSUMER REQUESTED INFORMATION AND CORRECTION CONCERNING THE GEAR...

Sep 24, 2017 Unknown Or Other 33,400 mi

MYSTERIOUS ENGINE START. CAR WAS PARKED IN THE GARAGE FOR THE NIGHT. WENT INTO THE GARAGE AT BEDTIME AND FOUND THE CAR RUNNING WITH LIGHTS ON. COULD NOT STOP THE ENGINE WITH THE STOP BUTTON WITH FOB IN MY POCKET. OPENED THE GARAGE DOOR TO VENTILATE THE EXHAUST FUMES. WENT TO PULL A CABLE OFF THE BAT...

Sep 24, 2017 Electrical System 33,400 mi

MYSTERIOUS ENGINE START. CAR WAS PARKED IN THE GARAGE FOR THE NIGHT. WENT INTO THE GARAGE AT BEDTIME AND FOUND THE CAR RUNNING WITH LIGHTS ON. COULD NOT STOP THE ENGINE WITH THE STOP BUTTON WITH FOB IN MY POCKET. OPENED THE GARAGE DOOR TO VENTILATE THE EXHAUST FUMES. WENT TO PULL A CABLE OFF THE BAT...

Sep 24, 2017 Unknown Or Other 33,400 mi

MYSTERIOUS ENGINE START. CAR WAS PARKED IN THE GARAGE FOR THE NIGHT. WENT INTO THE GARAGE AT BEDTIME AND FOUND THE CAR RUNNING WITH LIGHTS ON. COULD NOT STOP THE ENGINE WITH THE STOP BUTTON WITH FOB IN MY POCKET. OPENED THE GARAGE DOOR TO VENTILATE THE EXHAUST FUMES. WENT TO PULL A CABLE OFF THE BAT...

Sep 24, 2017 Electrical System 33,400 mi

MYSTERIOUS ENGINE START. CAR WAS PARKED IN THE GARAGE FOR THE NIGHT. WENT INTO THE GARAGE AT BEDTIME AND FOUND THE CAR RUNNING WITH LIGHTS ON. COULD NOT STOP THE ENGINE WITH THE STOP BUTTON WITH FOB IN MY POCKET. OPENED THE GARAGE DOOR TO VENTILATE THE EXHAUST FUMES. WENT TO PULL A CABLE OFF THE BAT...

Sep 6, 2017 Electrical System

THE GEAR SHIFTER IS MALFUNCTIONING. THE LIGHTS ON IT ARE NOT LIGHTING UP TO SHOW WHAT GEAR I AM IN AND THE DASH SHOWS "SERVICE SHIFTER" SOMETIMES THE DASH WILL STATE N BUT I WILL BE REVERSING. I TOLD THE DEALERSHIP ABOUT THIS WHEN I TOOK IT IN FOR THE CURRENT RECALL ON THE SHIFTER. THIS ISSUE IS SO...

Sep 6, 2017 Unknown Or Other

THE GEAR SHIFTER IS MALFUNCTIONING. THE LIGHTS ON IT ARE NOT LIGHTING UP TO SHOW WHAT GEAR I AM IN AND THE DASH SHOWS "SERVICE SHIFTER" SOMETIMES THE DASH WILL STATE N BUT I WILL BE REVERSING. I TOLD THE DEALERSHIP ABOUT THIS WHEN I TOOK IT IN FOR THE CURRENT RECALL ON THE SHIFTER. THIS ISSUE IS SO...

Sep 6, 2017 Electrical System

THE GEAR SHIFTER IS MALFUNCTIONING. THE LIGHTS ON IT ARE NOT LIGHTING UP TO SHOW WHAT GEAR I AM IN AND THE DASH SHOWS "SERVICE SHIFTER" SOMETIMES THE DASH WILL STATE N BUT I WILL BE REVERSING. I TOLD THE DEALERSHIP ABOUT THIS WHEN I TOOK IT IN FOR THE CURRENT RECALL ON THE SHIFTER. THIS ISSUE IS SO...

Sep 6, 2017 Unknown Or Other

THE GEAR SHIFTER IS MALFUNCTIONING. THE LIGHTS ON IT ARE NOT LIGHTING UP TO SHOW WHAT GEAR I AM IN AND THE DASH SHOWS "SERVICE SHIFTER" SOMETIMES THE DASH WILL STATE N BUT I WILL BE REVERSING. I TOLD THE DEALERSHIP ABOUT THIS WHEN I TOOK IT IN FOR THE CURRENT RECALL ON THE SHIFTER. THIS ISSUE IS SO...

Aug 30, 2017 Air Bags 78,000 mi

THE PASSENGER SEAT HEAD RESTRAINT SYSTEM ACTIVATED FOR NO KNOWN REASON WHILE DRIVING 70 MPH ON THE INTERSTATE. THE VEHICLE WAS NOT IN ANY ACCIDENT OR NO FACTORS CAUSED THIS. THE HEAD REST VIOLENTLY SHOT FORWARD APPROX 6" IF THIS WOULD HAVE BEEN THE DRIVERS SEAT IT WOULD ALMOST CERTAINLY CAUSED THE D...

Aug 30, 2017 Seats 78,000 mi

THE PASSENGER SEAT HEAD RESTRAINT SYSTEM ACTIVATED FOR NO KNOWN REASON WHILE DRIVING 70 MPH ON THE INTERSTATE. THE VEHICLE WAS NOT IN ANY ACCIDENT OR NO FACTORS CAUSED THIS. THE HEAD REST VIOLENTLY SHOT FORWARD APPROX 6" IF THIS WOULD HAVE BEEN THE DRIVERS SEAT IT WOULD ALMOST CERTAINLY CAUSED THE D...

Aug 30, 2017 Air Bags 78,000 mi

THE PASSENGER SEAT HEAD RESTRAINT SYSTEM ACTIVATED FOR NO KNOWN REASON WHILE DRIVING 70 MPH ON THE INTERSTATE. THE VEHICLE WAS NOT IN ANY ACCIDENT OR NO FACTORS CAUSED THIS. THE HEAD REST VIOLENTLY SHOT FORWARD APPROX 6" IF THIS WOULD HAVE BEEN THE DRIVERS SEAT IT WOULD ALMOST CERTAINLY CAUSED THE D...

Aug 30, 2017 Seats 78,000 mi

THE PASSENGER SEAT HEAD RESTRAINT SYSTEM ACTIVATED FOR NO KNOWN REASON WHILE DRIVING 70 MPH ON THE INTERSTATE. THE VEHICLE WAS NOT IN ANY ACCIDENT OR NO FACTORS CAUSED THIS. THE HEAD REST VIOLENTLY SHOT FORWARD APPROX 6" IF THIS WOULD HAVE BEEN THE DRIVERS SEAT IT WOULD ALMOST CERTAINLY CAUSED THE D...

Aug 22, 2017 Electrical System 45,000 mi

I WAS TOLD BY THE JEEP SERVICE TECH THAT IT IS THE ALTERNATOR THAT HAS GIVEN OUT AND NEEDS TO BE REPLACED. IT ONLY HAS 45K MILES

Aug 22, 2017 Electrical System 45,000 mi

I WAS TOLD BY THE JEEP SERVICE TECH THAT IT IS THE ALTERNATOR THAT HAS GIVEN OUT AND NEEDS TO BE REPLACED. IT ONLY HAS 45K MILES

Aug 14, 2017 Fuel/propulsion System 68,000 mi

CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRENT FAULTY DESIGN SHOULD BE RECALLED AT N...

Aug 14, 2017 Fuel/propulsion System 68,000 mi

CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRENT FAULTY DESIGN SHOULD BE RECALLED AT N...

Aug 10, 2017 Power Train

AFTER WE PURCHASED THE JEEP GRAND CHEROKEE IT WAS TAKEN IN FOR A RECALL FOR THE TCM, TO BE SERVICED AND HAVE THE POWER STEERING FLUID CHECKED FOR LEAKS DUE TO THE WELL BEING EMPTY. WE WERE THEN TOLD WHEN WE PICKED UP THE VEHICLE AND THE POWER STEERING WELL WAS DRY THAT ALL JEEPS ARE LIKE THAT. AFTER...

Aug 10, 2017 Power Train

AFTER WE PURCHASED THE JEEP GRAND CHEROKEE IT WAS TAKEN IN FOR A RECALL FOR THE TCM, TO BE SERVICED AND HAVE THE POWER STEERING FLUID CHECKED FOR LEAKS DUE TO THE WELL BEING EMPTY. WE WERE THEN TOLD WHEN WE PICKED UP THE VEHICLE AND THE POWER STEERING WELL WAS DRY THAT ALL JEEPS ARE LIKE THAT. AFTER...

Aug 5, 2017 Air Bags

HEADREST AIRBAG RANDOMLY DEPLOYED WHILE BEING PARKED AND STATIONARY.

Aug 5, 2017 Air Bags

HEADREST AIRBAG RANDOMLY DEPLOYED WHILE BEING PARKED AND STATIONARY.

Jul 28, 2017 Fuel/propulsion System 25,000 mi

I HAVE THE EXODIESEL SUMMIT 4X4. ON JULY 17 WAS DRIVING AT 55 MILES AN HOUR, IN THE FAST LANE, ON THE 10 FWY (4-LAN HIGHWAY) AT 5:00PM RUSH HOUR IN LOS ANGELES, CA. WITH NO WARNING OF ANY KIND, NO LIMP MODE, THE ENGINE COMPLETELY SHUT OFF. FELT LIKE IT RAN OUT OF GAS BUT THERE WAS SHY OF 1/4 TANK LE...

Jul 28, 2017 Fuel/propulsion System 25,000 mi

I HAVE THE EXODIESEL SUMMIT 4X4. ON JULY 17 WAS DRIVING AT 55 MILES AN HOUR, IN THE FAST LANE, ON THE 10 FWY (4-LAN HIGHWAY) AT 5:00PM RUSH HOUR IN LOS ANGELES, CA. WITH NO WARNING OF ANY KIND, NO LIMP MODE, THE ENGINE COMPLETELY SHUT OFF. FELT LIKE IT RAN OUT OF GAS BUT THERE WAS SHY OF 1/4 TANK LE...

Jul 25, 2017 Power Train Crash 6,800 mi

OUR 2015 GRAND CHEROKEE WAS PARKED IN A STORE PARKING LOT, IN PARK BUT RUNNING. THE SHIFT INDICATOR SHOWED IT IN PARK WHEN MY FIANC EXITED THE JEEP SHE WENT INTO THE STORE,SOMEONE CAME IN AND INDICATED THAT THE JEEP WAS GOING CRAZY. THE JEEP HAD SHIFTED ITSELF INTO REVERSE, DROVE AROUND THE PARKING ...

Jul 25, 2017 Power Train Crash 6,800 mi

OUR 2015 GRAND CHEROKEE WAS PARKED IN A STORE PARKING LOT, IN PARK BUT RUNNING. THE SHIFT INDICATOR SHOWED IT IN PARK WHEN MY FIANC EXITED THE JEEP SHE WENT INTO THE STORE,SOMEONE CAME IN AND INDICATED THAT THE JEEP WAS GOING CRAZY. THE JEEP HAD SHIFTED ITSELF INTO REVERSE, DROVE AROUND THE PARKING ...

Jul 16, 2017 Electrical System 33,000 mi

WITH LITTLE WARNING, AND OUT OF CELL RECEPTION, JEEP SUDDENLY BEGAN FLASHING INTERMITTENTLY ON NAVIGATION SCREEN WARNING THAT CAR WAS NOT CHARGING AND ANOTHER WARNING ABOUT PARKING BRAKE MALFUNCTION AS I WAS DRIVING APPROXIMATELY 55 MPH IN A MOUNTAINOUS CALIFORNIA AREA.. I DROVE IT 30 MILES TO TRY...

Jul 16, 2017 Electrical System 33,000 mi

WITH LITTLE WARNING, AND OUT OF CELL RECEPTION, JEEP SUDDENLY BEGAN FLASHING INTERMITTENTLY ON NAVIGATION SCREEN WARNING THAT CAR WAS NOT CHARGING AND ANOTHER WARNING ABOUT PARKING BRAKE MALFUNCTION AS I WAS DRIVING APPROXIMATELY 55 MPH IN A MOUNTAINOUS CALIFORNIA AREA.. I DROVE IT 30 MILES TO TRY...

Jul 13, 2017 Power Train 48,000 mi

HAD JEEP RECALL PERFORMED FOR THE AUTO PARK ISSUE. SINCE THE RECALL, THE JEEP HAS TRIED TO ENGAGE AUTOPARK FOUR TIMES WHILE IN MOTION. THE FIRST TIME WE WERE 30 MILES FROM HOME, MERGING ON TO FREEWAY. JEEP WENT IN TO NEUTRAL, DISPLAY READ 'VEHICLE SPEED TOO FAST TO SHIFT I TO PARK'. OBVIOUSLY NOT TR...

Jul 13, 2017 Power Train 48,000 mi

HAD JEEP RECALL PERFORMED FOR THE AUTO PARK ISSUE. SINCE THE RECALL, THE JEEP HAS TRIED TO ENGAGE AUTOPARK FOUR TIMES WHILE IN MOTION. THE FIRST TIME WE WERE 30 MILES FROM HOME, MERGING ON TO FREEWAY. JEEP WENT IN TO NEUTRAL, DISPLAY READ 'VEHICLE SPEED TOO FAST TO SHIFT I TO PARK'. OBVIOUSLY NOT TR...

Jul 3, 2017 Unknown Or Other

JERKS VERY HARD WHE GOING LESS THE 20 MILES

Jul 3, 2017 Unknown Or Other

JERKS VERY HARD WHE GOING LESS THE 20 MILES

Jun 26, 2017 Power Train 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE ENGINE LEFT RUNNING, THE VEHICLE REVERSED INDEPENDENTLY INTO THE GARAGE WITHOUT WARNING AND CAUSED THE REAR WINDOW TO FRACTURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER CUETER CHRYSLER JEEP ...

Jun 26, 2017 Power Train 28,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE ENGINE LEFT RUNNING, THE VEHICLE REVERSED INDEPENDENTLY INTO THE GARAGE WITHOUT WARNING AND CAUSED THE REAR WINDOW TO FRACTURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER CUETER CHRYSLER JEEP ...

Jun 1, 2017 Electrical System 800 mi

THE INTERIOR LIGHT WILL STAY OFF AND WILL NOT COME BACK ON AS WELL AS THE DASH BOARD LIGHTS WILL GO OUT AND NOT COME BACK ON. THIS WILL OCCUR WHEN I AM DRIVING BOTH DAY AND NIGHT. I HAVE TAKE. IT TO THE DEALER MULTIPLE TIMES AND THEY CLAIM THEY DON'T SEE THE ISSUE.

Jun 1, 2017 Visibility/wiper

THE FRONT SIDE WINDOWS OF THE DRIVER AND PASSENGER SEATS DO NOT WIPE OFF THE RAIN WHEN YOU PUT WINDOWS DOWN AND THEN BACK UP. THERE IS A BIG ENOUGH GAP WHERE LARGE RAINDROPS ARE UNMOVED WHEN THE WINDOW GOES DOWN. VISIBILITY IS POOR OUT OF WINDOWS AND SIDE MIRRORS DURING A STORM. JEEP SAID THE WINDOW...

Jun 1, 2017 Electrical System 800 mi

THE INTERIOR LIGHT WILL STAY OFF AND WILL NOT COME BACK ON AS WELL AS THE DASH BOARD LIGHTS WILL GO OUT AND NOT COME BACK ON. THIS WILL OCCUR WHEN I AM DRIVING BOTH DAY AND NIGHT. I HAVE TAKE. IT TO THE DEALER MULTIPLE TIMES AND THEY CLAIM THEY DON'T SEE THE ISSUE.

Jun 1, 2017 Visibility/wiper

THE FRONT SIDE WINDOWS OF THE DRIVER AND PASSENGER SEATS DO NOT WIPE OFF THE RAIN WHEN YOU PUT WINDOWS DOWN AND THEN BACK UP. THERE IS A BIG ENOUGH GAP WHERE LARGE RAINDROPS ARE UNMOVED WHEN THE WINDOW GOES DOWN. VISIBILITY IS POOR OUT OF WINDOWS AND SIDE MIRRORS DURING A STORM. JEEP SAID THE WINDOW...

May 30, 2017 Structure 58,000 mi

MY VEHICLE'S BODY WAS DAMAGED DUE TO IT NOT GOING INTO PARK. I WAS BACKING A TRAILER INTO A GARAGE AND PUT IT IN PARK WHEN IT WAS STATIONARY. WHEN I GOT IT, IT ROLLED BACK, CAUSING BODY DAMAGE.

May 30, 2017 Power Train 58,000 mi

MY VEHICLE'S BODY WAS DAMAGED DUE TO IT NOT GOING INTO PARK. I WAS BACKING A TRAILER INTO A GARAGE AND PUT IT IN PARK WHEN IT WAS STATIONARY. WHEN I GOT IT, IT ROLLED BACK, CAUSING BODY DAMAGE.

May 30, 2017 Engine 45 mi

WHEN THE AIR CONDITIONING IS RUNNING THERE IS A NOISE COMING FROM THE AIR COMPRESSOR AND I DON'T UNDERSTAND Y THE CAR BEING SO NEW IT CAN HAVE ALREADY BROKE I WENT TO GET IT CHECKED AND THEY SAID IT WOULD COST $1690 TO FIX AT A JEEP DEALER THAT IS EXTREMELY RIDICULOUS I WOULD SAY ...

May 30, 2017 Structure 58,000 mi

MY VEHICLE'S BODY WAS DAMAGED DUE TO IT NOT GOING INTO PARK. I WAS BACKING A TRAILER INTO A GARAGE AND PUT IT IN PARK WHEN IT WAS STATIONARY. WHEN I GOT IT, IT ROLLED BACK, CAUSING BODY DAMAGE.

May 30, 2017 Power Train 58,000 mi

MY VEHICLE'S BODY WAS DAMAGED DUE TO IT NOT GOING INTO PARK. I WAS BACKING A TRAILER INTO A GARAGE AND PUT IT IN PARK WHEN IT WAS STATIONARY. WHEN I GOT IT, IT ROLLED BACK, CAUSING BODY DAMAGE.

May 30, 2017 Engine 45 mi

WHEN THE AIR CONDITIONING IS RUNNING THERE IS A NOISE COMING FROM THE AIR COMPRESSOR AND I DON'T UNDERSTAND Y THE CAR BEING SO NEW IT CAN HAVE ALREADY BROKE I WENT TO GET IT CHECKED AND THEY SAID IT WOULD COST $1690 TO FIX AT A JEEP DEALER THAT IS EXTREMELY RIDICULOUS I WOULD SAY ...

May 21, 2017 Unknown Or Other 11,000 mi

CRASH MITIGATION SYSTEM MISREADS INPUT. GOES OFF AT WRONG TIME OR DOES NOT RESPOND WHEN NEEDED. SYSTEM RESPONDS IRRADICALLY.

May 21, 2017 Forward Collision Avoidance 11,000 mi

CRASH MITIGATION SYSTEM MISREADS INPUT. GOES OFF AT WRONG TIME OR DOES NOT RESPOND WHEN NEEDED. SYSTEM RESPONDS IRRADICALLY.

May 21, 2017 Unknown Or Other 11,000 mi

CRASH MITIGATION SYSTEM MISREADS INPUT. GOES OFF AT WRONG TIME OR DOES NOT RESPOND WHEN NEEDED. SYSTEM RESPONDS IRRADICALLY.

May 21, 2017 Forward Collision Avoidance 11,000 mi

CRASH MITIGATION SYSTEM MISREADS INPUT. GOES OFF AT WRONG TIME OR DOES NOT RESPOND WHEN NEEDED. SYSTEM RESPONDS IRRADICALLY.

May 17, 2017 Fuel/propulsion System Crash 30,000 mi

THE VEHICLE WAS AT A FULL STOP IN A LINE OF CARS TO PICK UP CHILDREN FOR SCHOOL. LET OFF BRAKE TO "INCH" FORWARD, AND THE CAR SUDDENLY FULLY ACCELERATED. BRAKE DID NOT OVERRIDE THE ACCELERATION. THE CAR IN FRONT WAS HIT CAUSING MAJOR DAMAGE TO BOTH VEHICLES. IT CONTINUED TO ACCELERATE AROUND THA...

May 17, 2017 Fuel/propulsion System Crash 30,000 mi

THE VEHICLE WAS AT A FULL STOP IN A LINE OF CARS TO PICK UP CHILDREN FOR SCHOOL. LET OFF BRAKE TO "INCH" FORWARD, AND THE CAR SUDDENLY FULLY ACCELERATED. BRAKE DID NOT OVERRIDE THE ACCELERATION. THE CAR IN FRONT WAS HIT CAUSING MAJOR DAMAGE TO BOTH VEHICLES. IT CONTINUED TO ACCELERATE AROUND THA...

May 7, 2017 Unknown Or Other Crash 28,000 mi

I SHIFTED MY CAR FROM DRIVE TO PARK AND EXITED THE VEHICLE PARKED IN A GAS STATION PARKED LOT. AS I EXITED THE DRIVERS SEAT AND BEGUN TO STEP AWAY I NOTICED THE JEEP WAS IN MOTION (ROLLING BACKWARDS, TOWARDS ME JUST STEPS AWAY FROM THE VEHICLE).BECAUSE THE DRIVER SIDE DOOR WAS OPEN IT KNOCKED ME DOW...

May 7, 2017 Unknown Or Other Crash 28,000 mi

I SHIFTED MY CAR FROM DRIVE TO PARK AND EXITED THE VEHICLE PARKED IN A GAS STATION PARKED LOT. AS I EXITED THE DRIVERS SEAT AND BEGUN TO STEP AWAY I NOTICED THE JEEP WAS IN MOTION (ROLLING BACKWARDS, TOWARDS ME JUST STEPS AWAY FROM THE VEHICLE).BECAUSE THE DRIVER SIDE DOOR WAS OPEN IT KNOCKED ME DOW...

May 1, 2017 Power Train 43,796 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF MOTOR POWER. THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS ...

May 1, 2017 Power Train 43,796 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF MOTOR POWER. THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS ...

Apr 25, 2017 Power Train Crash 8,055 mi

I BACKED UP MY JEEP INTO A PARKING SPACE IN SFO SHORT TERM PARKING, I PUT THE TRANSMISSION IN P , APPLIED THE FOOT PARKING BRAKE TURNED OFF THE ENGINE AND EXITED THE CAR. WHEN I WENT OUT TO PICK UP MY SUITCASE, I COULD NOT OPEN THE TAILGATE SINCE THE CAR WAS TOO CLOSE TO THE WALL. I REENTERED INTO ...

Apr 25, 2017 Power Train Crash 8,055 mi

I BACKED UP MY JEEP INTO A PARKING SPACE IN SFO SHORT TERM PARKING, I PUT THE TRANSMISSION IN P , APPLIED THE FOOT PARKING BRAKE TURNED OFF THE ENGINE AND EXITED THE CAR. WHEN I WENT OUT TO PICK UP MY SUITCASE, I COULD NOT OPEN THE TAILGATE SINCE THE CAR WAS TOO CLOSE TO THE WALL. I REENTERED INTO ...

Apr 14, 2017 Power Train

DOES NOT ALWAYS ACHIEVE PARK GEAR WHEN SHIFTED TO IT. VERY OFTEN THE VEHICLE WILL NOT MAKE IT PAST NEUTRAL OR REVERSE WHEN ATTEMPTING TO SHIFT TO PARK RESULTING IN THE VEHICLE ROLLING FORWARD OR BACKWARD DEPENDING ON THE PITCH OF THE ROAD, OR WILL LURCH BACKWARD IF THE ELECTRONIC SHIFTIER ONLY ACHI...

Apr 14, 2017 Power Train

DOES NOT ALWAYS ACHIEVE PARK GEAR WHEN SHIFTED TO IT. VERY OFTEN THE VEHICLE WILL NOT MAKE IT PAST NEUTRAL OR REVERSE WHEN ATTEMPTING TO SHIFT TO PARK RESULTING IN THE VEHICLE ROLLING FORWARD OR BACKWARD DEPENDING ON THE PITCH OF THE ROAD, OR WILL LURCH BACKWARD IF THE ELECTRONIC SHIFTIER ONLY ACHI...

Apr 11, 2017 Power Train

REPORTED TRANSMISSION PROBLEM TO DEALER 5 DIFFERENT TIMES. 11/4/2015 ' HARD SHIFT FROM 2ND TO 3RD GEAR. 6/10/2016 ' HARD SHIFT FROM 2ND TO 3RD GEAR. 10/28/2016 ' HARD SHIFT FROM 2ND TO 3RD GEAR. VALVE BODY REPLACED. 11/16/16 ' REPORTED HARD KNOCK SOUND AND BUMP WHEN DOWNSHIFTING FROM 3RD TO 2...

Apr 11, 2017 Power Train

REPORTED TRANSMISSION PROBLEM TO DEALER 5 DIFFERENT TIMES. 11/4/2015 ' HARD SHIFT FROM 2ND TO 3RD GEAR. 6/10/2016 ' HARD SHIFT FROM 2ND TO 3RD GEAR. 10/28/2016 ' HARD SHIFT FROM 2ND TO 3RD GEAR. VALVE BODY REPLACED. 11/16/16 ' REPORTED HARD KNOCK SOUND AND BUMP WHEN DOWNSHIFTING FROM 3RD TO 2...

Apr 6, 2017 Power Train

NTSB:2015 JEEP GRAND CHEROKEE OVERLAND ECODIESEL RECALL. RECAL STATED PROBLEMS WITH THE SHIFT LEVER . *BF

Apr 6, 2017 Power Train 22,000 mi

MY TRANSMISSION MAKE A HIGH PITCHED SQUEAL ANYTIME I AM GOING UP A MOUNTAIN SIDE OR EVEN ON A SLIGHT HILL IF I AM GOING OVER 2.5 RMPS. IT ALSO HAS DIFFICULTY DOWNSHIFTING AND UPSHIFTING A SLOWER SPEEDS. SHIFTS VERY ROUGH AND SOMETIMES FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT. I ALSO HAVE ...

Apr 6, 2017 Power Train

NTSB:2015 JEEP GRAND CHEROKEE OVERLAND ECODIESEL RECALL. RECAL STATED PROBLEMS WITH THE SHIFT LEVER . *BF

Apr 6, 2017 Power Train 22,000 mi

MY TRANSMISSION MAKE A HIGH PITCHED SQUEAL ANYTIME I AM GOING UP A MOUNTAIN SIDE OR EVEN ON A SLIGHT HILL IF I AM GOING OVER 2.5 RMPS. IT ALSO HAS DIFFICULTY DOWNSHIFTING AND UPSHIFTING A SLOWER SPEEDS. SHIFTS VERY ROUGH AND SOMETIMES FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT. I ALSO HAVE ...

Apr 3, 2017 Air Bags Crash 40,000 mi

VEHICLE WAS INVOLVED IN AN ACCIDENT DRIVING ON A HIGHWAY (SPEED APPROX. 45) WHEN ANOTHER VEHICLE FAILED TO YIELD AT A STOP SIGN. FRONT PASSENGER SIDE OF VEHICLE IMPACT WITH FRONT OF OTHER VEHICLE. AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK CAUSING THE DRIVER'S FACE TO HIT THE STEERING ...

Apr 3, 2017 Seat Belts Crash 40,000 mi

VEHICLE WAS INVOLVED IN AN ACCIDENT DRIVING ON A HIGHWAY (SPEED APPROX. 45) WHEN ANOTHER VEHICLE FAILED TO YIELD AT A STOP SIGN. FRONT PASSENGER SIDE OF VEHICLE IMPACT WITH FRONT OF OTHER VEHICLE. AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK CAUSING THE DRIVER'S FACE TO HIT THE STEERING ...

Apr 3, 2017 Air Bags Crash 40,000 mi

VEHICLE WAS INVOLVED IN AN ACCIDENT DRIVING ON A HIGHWAY (SPEED APPROX. 45) WHEN ANOTHER VEHICLE FAILED TO YIELD AT A STOP SIGN. FRONT PASSENGER SIDE OF VEHICLE IMPACT WITH FRONT OF OTHER VEHICLE. AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK CAUSING THE DRIVER'S FACE TO HIT THE STEERING ...

Apr 3, 2017 Seat Belts Crash 40,000 mi

VEHICLE WAS INVOLVED IN AN ACCIDENT DRIVING ON A HIGHWAY (SPEED APPROX. 45) WHEN ANOTHER VEHICLE FAILED TO YIELD AT A STOP SIGN. FRONT PASSENGER SIDE OF VEHICLE IMPACT WITH FRONT OF OTHER VEHICLE. AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK CAUSING THE DRIVER'S FACE TO HIT THE STEERING ...

Mar 21, 2017 Unknown Or Other Crash 30,000 mi

MY JEEP WAS PLACED IN "PARK" POSITION BY MY ADULT SON. I WAS GETTING INTO THE BACK SEAT AND THE VEHICLE ROLLED IN REVERSE, HITTING ME WITH THE OPEN DOOR WHERE I WAS ATTEMPTING TO ENTER THE VEHICLE, AND CAUSING ME TO HAVE A HEAD INJURY. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR A CONCUSSION AND L...

Mar 21, 2017 Unknown Or Other Crash 30,000 mi

MY JEEP WAS PLACED IN "PARK" POSITION BY MY ADULT SON. I WAS GETTING INTO THE BACK SEAT AND THE VEHICLE ROLLED IN REVERSE, HITTING ME WITH THE OPEN DOOR WHERE I WAS ATTEMPTING TO ENTER THE VEHICLE, AND CAUSING ME TO HAVE A HEAD INJURY. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR A CONCUSSION AND L...

Mar 16, 2017 Power Train 6,000 mi

AFTER OWNING MY JEEP GRAND CHEROKEE FOR ABOUT 6 MONTHS I WAS DRIVING ON THE HIGHWAY AND MY CAR WOULD NOT ACCELERATE FASTER THAN 40 MPH, THE RPMS WERE GOING UP BUT NO MATTER HOW HARD I PRESSED ON THE GAS THE CAR WOULD NOT GO ANY FASTER. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS A COMPUTER ISSUE...

Mar 16, 2017 Power Train 6,000 mi

AFTER OWNING MY JEEP GRAND CHEROKEE FOR ABOUT 6 MONTHS I WAS DRIVING ON THE HIGHWAY AND MY CAR WOULD NOT ACCELERATE FASTER THAN 40 MPH, THE RPMS WERE GOING UP BUT NO MATTER HOW HARD I PRESSED ON THE GAS THE CAR WOULD NOT GO ANY FASTER. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS A COMPUTER ISSUE...

Mar 15, 2017 Air Bags Crash

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG ISSUE. *LD THE CONSUMER STATED HE WAS BROAD SIDED IN THE DRIVER'S DOOR AND NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES. THE VEHICLE WAS DECLARED TOTALED. *JB

Mar 15, 2017 Power Train 13,612 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE AUTO PARKING GAUGE INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED INTO THE PARK POSITION. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT T...

Mar 15, 2017 Air Bags Crash

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG ISSUE. *LD THE CONSUMER STATED HE WAS BROAD SIDED IN THE DRIVER'S DOOR AND NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES. THE VEHICLE WAS DECLARED TOTALED. *JB

Mar 15, 2017 Power Train 13,612 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE AUTO PARKING GAUGE INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED INTO THE PARK POSITION. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT T...

Mar 1, 2017 Engine 38,650 mi

I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IMMEDIATELY AS I ACCELERATED THE VEHICLE B...

Mar 1, 2017 Power Train 38,650 mi

I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IMMEDIATELY AS I ACCELERATED THE VEHICLE B...

Mar 1, 2017 Vehicle Speed Control 38,650 mi

I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IMMEDIATELY AS I ACCELERATED THE VEHICLE B...

Mar 1, 2017 Engine 38,650 mi

I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IMMEDIATELY AS I ACCELERATED THE VEHICLE B...

Mar 1, 2017 Power Train 38,650 mi

I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IMMEDIATELY AS I ACCELERATED THE VEHICLE B...

Mar 1, 2017 Vehicle Speed Control 38,650 mi

I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IMMEDIATELY AS I ACCELERATED THE VEHICLE B...

Feb 28, 2017 Power Train 22,606 mi

VEHICLE ROLLS FORWARD WHILE IN PARK WHILE IN DRIVEWAY.

Feb 28, 2017 Power Train 22,606 mi

VEHICLE ROLLS FORWARD WHILE IN PARK WHILE IN DRIVEWAY.

Feb 25, 2017 Unknown Or Other 23,000 mi

VEHICLE CRASH AVOIDANCE SYSTEM ENGAGES WITH SUDDEN HARD BRAKING AND ALERTS WHEN THERE IS NO OTHER VEHICLE IN THE VICINITY. SEE "OTHER DOCUMENTATION" FOR FULL DESCRIPTION OF PROBLEM.

Feb 25, 2017 Unknown Or Other 23,000 mi

VEHICLE CRASH AVOIDANCE SYSTEM ENGAGES WITH SUDDEN HARD BRAKING AND ALERTS WHEN THERE IS NO OTHER VEHICLE IN THE VICINITY. SEE "OTHER DOCUMENTATION" FOR FULL DESCRIPTION OF PROBLEM.

Feb 22, 2017 Seat Belts

THE REAR PASSENGER SEAT BELT LATCH IS NOT FLEXIBLE AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. EVEN IF THE SEAT BELT IS FORCED TO LATCH, THE BELT STUCK IN THE CORNER OF THE BUCKLE UNLESS YOU ADJUST TO THE RIGHT ANGLE TO TIGHTEN THE BELT. THIS IS TOTALLY NO...

Feb 22, 2017 Seat Belts

THE REAR PASSENGER SEAT BELT LATCH IS NOT FLEXIBLE AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. EVEN IF THE SEAT BELT IS FORCED TO LATCH, THE BELT STUCK IN THE CORNER OF THE BUCKLE UNLESS YOU ADJUST TO THE RIGHT ANGLE TO TIGHTEN THE BELT. THIS IS TOTALLY NO...

Feb 16, 2017 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACTED CALLED THE DEALER TO SCHEDULE AN APPOINTMENT SEVERAL TIMES, BUT THEY WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO COMPLETE THE RECALL REPAIR. IN AD...

Feb 16, 2017 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACTED CALLED THE DEALER TO SCHEDULE AN APPOINTMENT SEVERAL TIMES, BUT THEY WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO COMPLETE THE RECALL REPAIR. IN AD...

Jan 28, 2017 Unknown Or Other

WHEN STARTING TO DRIVE AND THE VEHICLE SHIRT FROM FIRST TO SECOND THERE IS A MAJOR HESITATION, ALSO THE CAR HAS A HARD SHIFT WHEN CHANGING GEARS. WHILE BREAKING THE VEHICLE LURCHES FORWARD CAUSING A JERKING OF PASSENGERS, AND LEAVING ME FEELING LIKE I'M GOING TO RUN INTO THE BACK OF SOMEONE. IT'S GE...

Jan 28, 2017 Unknown Or Other

WHEN STARTING TO DRIVE AND THE VEHICLE SHIRT FROM FIRST TO SECOND THERE IS A MAJOR HESITATION, ALSO THE CAR HAS A HARD SHIFT WHEN CHANGING GEARS. WHILE BREAKING THE VEHICLE LURCHES FORWARD CAUSING A JERKING OF PASSENGERS, AND LEAVING ME FEELING LIKE I'M GOING TO RUN INTO THE BACK OF SOMEONE. IT'S GE...

Jan 19, 2017 Power Train 32,915 mi

AFTER PARKING MY 2015 IN THE DRIVEWAY, TURNING THE ENGINE OFF AND EXITING THE CAR, THE VEHICLE BEGAN ROLLING DOWN THE DRIVEWAY. OUR 12 YEAR OLD SON WAS OUTSIDE AND ALERTED ME OF THE ROLLING VEHICLE AND INSTINCTIVELY RAN TO TRY TO STOP IT. I WAS ABLE TO GET HIM AWAY FROM THE VEHICLE AND GET BACK IN...

Jan 19, 2017 Power Train 32,915 mi

AFTER PARKING MY 2015 IN THE DRIVEWAY, TURNING THE ENGINE OFF AND EXITING THE CAR, THE VEHICLE BEGAN ROLLING DOWN THE DRIVEWAY. OUR 12 YEAR OLD SON WAS OUTSIDE AND ALERTED ME OF THE ROLLING VEHICLE AND INSTINCTIVELY RAN TO TRY TO STOP IT. I WAS ABLE TO GET HIM AWAY FROM THE VEHICLE AND GET BACK IN...

Jan 12, 2017 Vehicle Speed Control 32,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEEDOMETER READ A HIGHER SPEED THAN THE ACTUAL SPEED OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN...

Jan 12, 2017 Vehicle Speed Control 32,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEEDOMETER READ A HIGHER SPEED THAN THE ACTUAL SPEED OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN...

Jan 5, 2017 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT AN INVESTIGATOR WOULD DIAGN...

Jan 5, 2017 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT AN INVESTIGATOR WOULD DIAGN...

Jan 4, 2017 Forward Collision Avoidance 600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED THAT THE FORWARD COLLISION WARNING SENSOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME IT WAS DIAGNOSED THAT THE MAIN SENSOR FAILED AND NEEDED TO BE REPLACED. THE SENSOR WAS REPAIRED...

Jan 4, 2017 Electrical System 600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED THAT THE FORWARD COLLISION WARNING SENSOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME IT WAS DIAGNOSED THAT THE MAIN SENSOR FAILED AND NEEDED TO BE REPLACED. THE SENSOR WAS REPAIRED...

Jan 4, 2017 Forward Collision Avoidance 600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED THAT THE FORWARD COLLISION WARNING SENSOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME IT WAS DIAGNOSED THAT THE MAIN SENSOR FAILED AND NEEDED TO BE REPLACED. THE SENSOR WAS REPAIRED...

Jan 4, 2017 Electrical System 600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED THAT THE FORWARD COLLISION WARNING SENSOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME IT WAS DIAGNOSED THAT THE MAIN SENSOR FAILED AND NEEDED TO BE REPLACED. THE SENSOR WAS REPAIRED...

Jan 2, 2017 Engine 18,000 mi

WE PURCHASED OUR CAR IN OCTOBER 2015 AND RECENTLY OUR ENGINE LIGHT CAME ON . WE TOOK THE TRUCK TO BARBERA'S TO FIND OUT THE PROBLEM AND WAS TOLD WE NEED A NEW THERMOSTAT AND WE JUST CAN'T IMAGINE HOW OR WHY WE WOULD NEED THAT WITH THE CAR BEING NEW WITH ONLY 18K MILES ON IT.. WE MOSTLY USE THE VE...

Jan 2, 2017 Engine 18,000 mi

WE PURCHASED OUR CAR IN OCTOBER 2015 AND RECENTLY OUR ENGINE LIGHT CAME ON . WE TOOK THE TRUCK TO BARBERA'S TO FIND OUT THE PROBLEM AND WAS TOLD WE NEED A NEW THERMOSTAT AND WE JUST CAN'T IMAGINE HOW OR WHY WE WOULD NEED THAT WITH THE CAR BEING NEW WITH ONLY 18K MILES ON IT.. WE MOSTLY USE THE VE...

Dec 29, 2016 Power Train

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ELECTRONIC SHIFT LEVER RECALL REPAIR ISSUES. *SMD THE DEALER CLAIMED THE RECALL WAS PERFORMED. HOWEVER, THE RECALL LETTER THE CONSUMER RECEIVED STATED THE RECALL WAS NOT COMPLETE. *JB

Dec 29, 2016 Power Train

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ELECTRONIC SHIFT LEVER RECALL REPAIR ISSUES. *SMD THE DEALER CLAIMED THE RECALL WAS PERFORMED. HOWEVER, THE RECALL LETTER THE CONSUMER RECEIVED STATED THE RECALL WAS NOT COMPLETE. *JB

Dec 28, 2016 Structure Crash 32,500 mi

PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

Dec 28, 2016 Power Train Crash 32,500 mi

PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

Dec 28, 2016 Power Train 9,500 mi

PURCHASED JEEP SEPT. 2015. RECEIVED NOTICE OF RECALL. TOOK IN AUG.2016. NEVER ANY PROBLEM UNTIL THEY UPDATED IT. SINCE THEN,IT HAS WENT INTO PARK WHEN TRYING TO BACK UP, WHEN IN N, REFUSES TO GO INTO PARK. AFTER SEVERAL ATTEMPTS, FINALLY DOES. VERY CONCERNED IT WILL DECIDE TO JUMP INTO PARK WHEN I'M...

Dec 28, 2016 Structure Crash 32,500 mi

PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

Dec 28, 2016 Power Train Crash 32,500 mi

PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

Dec 28, 2016 Power Train 9,500 mi

PURCHASED JEEP SEPT. 2015. RECEIVED NOTICE OF RECALL. TOOK IN AUG.2016. NEVER ANY PROBLEM UNTIL THEY UPDATED IT. SINCE THEN,IT HAS WENT INTO PARK WHEN TRYING TO BACK UP, WHEN IN N, REFUSES TO GO INTO PARK. AFTER SEVERAL ATTEMPTS, FINALLY DOES. VERY CONCERNED IT WILL DECIDE TO JUMP INTO PARK WHEN I'M...

Dec 22, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT RECENTLY PURCHASED THE VEHICLE, THE DEALER INDICATED THAT THE POWER TRAIN RECALL NEEDED TO BE COMPLETED. THE CONTACT WAS ADVISED TO SCHEDULE A REPAIR APPOINTMENT AS SOON AS POSSIBLE. THE CONTACT WAS UNCERTAIN AS TO WHY THE RECALL REP...

Dec 22, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT RECENTLY PURCHASED THE VEHICLE, THE DEALER INDICATED THAT THE POWER TRAIN RECALL NEEDED TO BE COMPLETED. THE CONTACT WAS ADVISED TO SCHEDULE A REPAIR APPOINTMENT AS SOON AS POSSIBLE. THE CONTACT WAS UNCERTAIN AS TO WHY THE RECALL REP...

Dec 20, 2016 Electrical System Fire 8,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A...

Dec 20, 2016 Unknown Or Other Fire 8,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A...

Dec 20, 2016 Electrical System Fire 8,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A...

Dec 20, 2016 Unknown Or Other Fire 8,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A...

Dec 15, 2016 Unknown Or Other 4,000 mi

KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY S...

Dec 15, 2016 Equipment 4,000 mi

KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY S...

Dec 15, 2016 Unknown Or Other 4,000 mi

KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY S...

Dec 15, 2016 Equipment 4,000 mi

KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY S...

Nov 30, 2016 Power Train Crash 49,000 mi

MY CAR TRANSMISSION SHIFTED WAS RECALLED AND I HAD THE FIXES MADE IN JUNE OF 2016. PRIOR TO THAT THERE WERE SEVERAL INSTANCES MY SAFETY HAD BEEN COMPROMISED DUE TO THE SHIFTER. SINCE THEN I HAVE CONTINUED TO HAVE ISSUES WITH THE SHIFTER COMING OUT OF PARK INTO NEUTRAL. TODAY I PULLED INTO A PARKING ...

Nov 30, 2016 Power Train Crash 49,000 mi

MY CAR TRANSMISSION SHIFTED WAS RECALLED AND I HAD THE FIXES MADE IN JUNE OF 2016. PRIOR TO THAT THERE WERE SEVERAL INSTANCES MY SAFETY HAD BEEN COMPROMISED DUE TO THE SHIFTER. SINCE THEN I HAVE CONTINUED TO HAVE ISSUES WITH THE SHIFTER COMING OUT OF PARK INTO NEUTRAL. TODAY I PULLED INTO A PARKING ...

Nov 25, 2016 Power Train Crash 14,685 mi

I ENTERED THE PARKING LOT OF A GAS STATION AND PUT THE VEHICLE IN PARK BUT LEFT THE ENGINE RUNNING. I EXITED THE VEHICLE AND WHEN I RETURNED 30 SECONDS LATER I FOUND IT HAD ROLLED 50 FEET AND STRUCK A BUILDING. INSTEAD OF "PARK" I FOUND THE VEHICLE IN "NEUTRAL". NOBODY WAS INJURED BUT I HAVE DAMA...

Nov 25, 2016 Power Train Crash 14,685 mi

I ENTERED THE PARKING LOT OF A GAS STATION AND PUT THE VEHICLE IN PARK BUT LEFT THE ENGINE RUNNING. I EXITED THE VEHICLE AND WHEN I RETURNED 30 SECONDS LATER I FOUND IT HAD ROLLED 50 FEET AND STRUCK A BUILDING. INSTEAD OF "PARK" I FOUND THE VEHICLE IN "NEUTRAL". NOBODY WAS INJURED BUT I HAVE DAMA...

Nov 23, 2016 Unknown Or Other 15,917 mi

WE WERE DRIVING ON THE HIGHWAY TO MARYLAND FOR THANKSGIVING, AND WHILE DRIVING ON THE STRAIGHT HIGHWAY 60 MILES AN HOUR THE SUNROOF JUST EXPLODED AND SHATTERED, A LOT OF GLASS FELL ON TOP OF OUR CLOTHES AND INSIDE THE CAR. IT COMPLETELY SWERVED THE CAR BUT WE DIDN'T LOSE CONTROL AND STOPPED AT A GAS...

Nov 23, 2016 Unknown Or Other 15,917 mi

WE WERE DRIVING ON THE HIGHWAY TO MARYLAND FOR THANKSGIVING, AND WHILE DRIVING ON THE STRAIGHT HIGHWAY 60 MILES AN HOUR THE SUNROOF JUST EXPLODED AND SHATTERED, A LOT OF GLASS FELL ON TOP OF OUR CLOTHES AND INSIDE THE CAR. IT COMPLETELY SWERVED THE CAR BUT WE DIDN'T LOSE CONTROL AND STOPPED AT A GAS...

Nov 18, 2016 Vehicle Speed Control 25,000 mi

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3...

Nov 18, 2016 Visibility/wiper 25,000 mi

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3...

Nov 18, 2016 Unknown Or Other 25,000 mi

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3...

Nov 18, 2016 Vehicle Speed Control 25,000 mi

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3...

Nov 18, 2016 Visibility/wiper 25,000 mi

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3...

Nov 18, 2016 Unknown Or Other 25,000 mi

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3...

Nov 15, 2016 Power Train 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE VEHICLE. THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT REPAIRED DUE TO T...

Nov 15, 2016 Vehicle Speed Control 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE VEHICLE. THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT REPAIRED DUE TO T...

Nov 15, 2016 Power Train 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE VEHICLE. THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT REPAIRED DUE TO T...

Nov 15, 2016 Vehicle Speed Control 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE VEHICLE. THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT REPAIRED DUE TO T...

Nov 10, 2016 Unknown Or Other 3,600 mi

I BOUGHT MY VEHICLE NEW FROM A DEALERSHIP. IT HAD 3,600 MILES ON IT WHEN I FOUND THIS PROBLEM. THE NAVIGATION SCREEN CRACKED SPONTANEOUSLY WHICH MAKE SOME OF THE FUNCTION OF THE TOUCH SCREEN UNUSABLE, HEAT, DEFROSTER, NAVIGATION. THIS IS THE 8.4AN MODEL. CHRYSLER SAYS IT IS CAUSED BY DAMAGE AND WILL...

Nov 10, 2016 Unknown Or Other 3,600 mi

I BOUGHT MY VEHICLE NEW FROM A DEALERSHIP. IT HAD 3,600 MILES ON IT WHEN I FOUND THIS PROBLEM. THE NAVIGATION SCREEN CRACKED SPONTANEOUSLY WHICH MAKE SOME OF THE FUNCTION OF THE TOUCH SCREEN UNUSABLE, HEAT, DEFROSTER, NAVIGATION. THIS IS THE 8.4AN MODEL. CHRYSLER SAYS IT IS CAUSED BY DAMAGE AND WILL...

Nov 1, 2016 Power Train 3,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. IN ADDITION, THE VEHICLE SHUTTERED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS TAKEN TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAI...

Nov 1, 2016 Power Train 3,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. IN ADDITION, THE VEHICLE SHUTTERED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS TAKEN TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAI...

Oct 31, 2016 Suspension 15,500 mi

THE FRONT SUSPENSION ON THE SUMMIT IS AN ADJUSTABLE AIR BAG SYSTEM. WHEN SET TO LEVEL TWO THERE IS A LOUD BANGING SOUND WHEN TRAVERSING EVEN THE SMALLEST BUMPS SUCH AS A SPEED BUMP OR A BUMPY GRAVEL ROAD CONSTRUCTION EXIT TO PARKING. COUNTRY TO WHAT THE DEALER SAYS, EXCESSIVE SPEED IS NOT INVOLVED. ...

Oct 31, 2016 Suspension 15,500 mi

THE FRONT SUSPENSION ON THE SUMMIT IS AN ADJUSTABLE AIR BAG SYSTEM. WHEN SET TO LEVEL TWO THERE IS A LOUD BANGING SOUND WHEN TRAVERSING EVEN THE SMALLEST BUMPS SUCH AS A SPEED BUMP OR A BUMPY GRAVEL ROAD CONSTRUCTION EXIT TO PARKING. COUNTRY TO WHAT THE DEALER SAYS, EXCESSIVE SPEED IS NOT INVOLVED. ...

Oct 29, 2016 Unknown Or Other 11,400 mi

WHILE STOPPED AT A RED LIGHT THE JEEP WENT INTO NEUTRAL. I PUSHED IT BACK INTO DRIVE 3 TIMES BUT IT SWITCHES BACK TO NEUTRAL ON ITS OWN. THE CAR THEN SHUT COMPLETELY OFF AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALER. DEALER SAID THERE IS NOTHING WRONG WITH VEHICLE. THEY CHECKED TRANSMISSION AND T...

Oct 29, 2016 Exterior Lighting 26,000 mi

AUTOMATIC HEADLIGHT DIMMER NOT SENSITIVE TO ONCOMING CARS. MUST NOW USE MANUAL DIMMER. NOT GOOD FOR MY OLDER WIFE.

Oct 29, 2016 Unknown Or Other 11,400 mi

WHILE STOPPED AT A RED LIGHT THE JEEP WENT INTO NEUTRAL. I PUSHED IT BACK INTO DRIVE 3 TIMES BUT IT SWITCHES BACK TO NEUTRAL ON ITS OWN. THE CAR THEN SHUT COMPLETELY OFF AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALER. DEALER SAID THERE IS NOTHING WRONG WITH VEHICLE. THEY CHECKED TRANSMISSION AND T...

Oct 29, 2016 Exterior Lighting 26,000 mi

AUTOMATIC HEADLIGHT DIMMER NOT SENSITIVE TO ONCOMING CARS. MUST NOW USE MANUAL DIMMER. NOT GOOD FOR MY OLDER WIFE.

Oct 21, 2016 Engine 17,279 mi

I PURCHASED A 2015 JEEP GRAND CHEROKEE WITH THE 3.0 L ECODIESEL ENGINE IN SEPTEMBER OF 2015. IN LESS THAN A YEAR FROM THE DATE OF PURCHASE, THE VEHICLE HAD MAJOR REPAIRS INCLUDING A COMPLETE ENGINE REPLACEMENT AND AN EXHAUST SYSTEM REPLACEMENT. BASED ON MULTIPLE SERVICE ISSUES WITH VEHICLES WITH THI...

Oct 21, 2016 Engine 17,279 mi

I PURCHASED A 2015 JEEP GRAND CHEROKEE WITH THE 3.0 L ECODIESEL ENGINE IN SEPTEMBER OF 2015. IN LESS THAN A YEAR FROM THE DATE OF PURCHASE, THE VEHICLE HAD MAJOR REPAIRS INCLUDING A COMPLETE ENGINE REPLACEMENT AND AN EXHAUST SYSTEM REPLACEMENT. BASED ON MULTIPLE SERVICE ISSUES WITH VEHICLES WITH THI...

Oct 19, 2016 Power Train Crash 7,047 mi

MAY 2016 OUR JEEP GC ROLLED DOWN THE DRIVEWAY AND SMASHED INTO OUR GARAGE. MY WIFE SWEARS SHE PUT IT IN PARK TO EXIT THE VEHICLE AT THE TOP OF THE DRIVEWAY BUT IT DIDN'T GO INTO PARK. SHE TRIED TO GET IN TO STOP IT AND WAS ALMOST PULLED UNDER THE JEEP AS IT ROLLED. NEIGHBOR SCREAMED TO HER TO LET IT...

Oct 19, 2016 Service Brakes 6,493 mi

FORWARD COLLISION WARNING SYSTEM WITH BRAKE MITIGATION CONTINUES TO ENGAGE INTERMITTENTLY ON ITS OWN. THIS IS NOT TO BE TAKEN LIGHTLY. THE FORWARD COLLISION WARNING WITH BRAKE MITIGATION ENGAGES INTERMITTENTLY, OUT OF THE BLUE, WHEN THERE IS NO NEED. MEANING; I'LL BE DRIVING ALONG . . . NO CARS O...

Oct 19, 2016 Forward Collision Avoidance 6,493 mi

FORWARD COLLISION WARNING SYSTEM WITH BRAKE MITIGATION CONTINUES TO ENGAGE INTERMITTENTLY ON ITS OWN. THIS IS NOT TO BE TAKEN LIGHTLY. THE FORWARD COLLISION WARNING WITH BRAKE MITIGATION ENGAGES INTERMITTENTLY, OUT OF THE BLUE, WHEN THERE IS NO NEED. MEANING; I'LL BE DRIVING ALONG . . . NO CARS O...

Oct 19, 2016 Power Train Crash 7,047 mi

MAY 2016 OUR JEEP GC ROLLED DOWN THE DRIVEWAY AND SMASHED INTO OUR GARAGE. MY WIFE SWEARS SHE PUT IT IN PARK TO EXIT THE VEHICLE AT THE TOP OF THE DRIVEWAY BUT IT DIDN'T GO INTO PARK. SHE TRIED TO GET IN TO STOP IT AND WAS ALMOST PULLED UNDER THE JEEP AS IT ROLLED. NEIGHBOR SCREAMED TO HER TO LET IT...

Oct 19, 2016 Service Brakes 6,493 mi

FORWARD COLLISION WARNING SYSTEM WITH BRAKE MITIGATION CONTINUES TO ENGAGE INTERMITTENTLY ON ITS OWN. THIS IS NOT TO BE TAKEN LIGHTLY. THE FORWARD COLLISION WARNING WITH BRAKE MITIGATION ENGAGES INTERMITTENTLY, OUT OF THE BLUE, WHEN THERE IS NO NEED. MEANING; I'LL BE DRIVING ALONG . . . NO CARS O...

Oct 19, 2016 Forward Collision Avoidance 6,493 mi

FORWARD COLLISION WARNING SYSTEM WITH BRAKE MITIGATION CONTINUES TO ENGAGE INTERMITTENTLY ON ITS OWN. THIS IS NOT TO BE TAKEN LIGHTLY. THE FORWARD COLLISION WARNING WITH BRAKE MITIGATION ENGAGES INTERMITTENTLY, OUT OF THE BLUE, WHEN THERE IS NO NEED. MEANING; I'LL BE DRIVING ALONG . . . NO CARS O...

Oct 18, 2016 Power Train 22,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE COFFEE CUP GRAZED THE SHIFTER. AS A RESULT, THE VEHICLE SHIFTED OUT OF DRIVE INTO NEUTRAL. ALSO, WHILE THE VEHICLE WAS IN PARK, REVERSE, OR SECOND AND THIRD GEARS, IT FAILED TO LOCK INTO GEAR. THE FAILURE RECURRED TWICE AFTER...

Oct 18, 2016 Power Train 22,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE COFFEE CUP GRAZED THE SHIFTER. AS A RESULT, THE VEHICLE SHIFTED OUT OF DRIVE INTO NEUTRAL. ALSO, WHILE THE VEHICLE WAS IN PARK, REVERSE, OR SECOND AND THIRD GEARS, IT FAILED TO LOCK INTO GEAR. THE FAILURE RECURRED TWICE AFTER...

Oct 14, 2016 Service Brakes Crash 5,800 mi

I HAD BEEN DRIVING THIS VEHICLE FOR SEVERAL DAYS , I NOTICE WHEN I BRAKE . IT WOULD NOT STOP . I NOTICE THIS 6 DIFFERENT TIMES . MY DAUGHTER CAME HONE ONE MORNING AND SAID TO ME . BE CAREFUL DRIVING TODAY , IT IS LIGHT RAIN AND YOU KNOW THOSE BRAKES DON'T ALWAYS WORK . BE CAREFUL , WELL I HAD A ACCI...

Oct 14, 2016 Service Brakes Crash 5,800 mi

I HAD BEEN DRIVING THIS VEHICLE FOR SEVERAL DAYS , I NOTICE WHEN I BRAKE . IT WOULD NOT STOP . I NOTICE THIS 6 DIFFERENT TIMES . MY DAUGHTER CAME HONE ONE MORNING AND SAID TO ME . BE CAREFUL DRIVING TODAY , IT IS LIGHT RAIN AND YOU KNOW THOSE BRAKES DON'T ALWAYS WORK . BE CAREFUL , WELL I HAD A ACCI...

Oct 13, 2016 Power Train 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION, THE VEHICLE SUDDENLY MOVED OR ROLLED BACKWARDS. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SWITCH OUT OF GEAR AND WOULD NOT ACCELERATE. THE VEHICLE ALSO EXPERIENCED A CLUNKING NOISE WHEN SWITCHI...

Oct 13, 2016 Power Train 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION, THE VEHICLE SUDDENLY MOVED OR ROLLED BACKWARDS. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SWITCH OUT OF GEAR AND WOULD NOT ACCELERATE. THE VEHICLE ALSO EXPERIENCED A CLUNKING NOISE WHEN SWITCHI...

Oct 12, 2016 Tires 24,950 mi

I BOUGHT A GRAND CHEROKEE LIMITED WITH MICHELIN LATITUDE TOUR TIRES ON IT. AT 24,900 MILES I NOTICED A BULGE IN ONE TIRE UPON INSPECTION OF THE OTHER TIRES I HAD ANOTHER TIRE WITH A BULGE IN IT. THE VIN OF THE VEHICLE IS [XXX] THE DOT OF THE TIRES ARE AP5E 00BX 3814. I CARRIED IT TO THE JEEP DEALER ...

Oct 12, 2016 Tires 24,950 mi

I BOUGHT A GRAND CHEROKEE LIMITED WITH MICHELIN LATITUDE TOUR TIRES ON IT. AT 24,900 MILES I NOTICED A BULGE IN ONE TIRE UPON INSPECTION OF THE OTHER TIRES I HAD ANOTHER TIRE WITH A BULGE IN IT. THE VIN OF THE VEHICLE IS [XXX] THE DOT OF THE TIRES ARE AP5E 00BX 3814. I CARRIED IT TO THE JEEP DEALER ...

Oct 6, 2016 Engine 12,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED ON AND OFF. THE VEHICLE STALLED ON MORE THAN ONE OCCASION WITHIN THE SAME DAY. IN ADDITION, THE VEHICLE FAILED TO SHIFT INTO GEAR PROPERLY. ...

Oct 6, 2016 Power Train Crash

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REFUSAL OF COMPENSATION FOR REPAIR DAMAGES TO VEHICLE TRANSMISSION DEFECT. NEW SOFTWARE HAS BEEN INSTALLED TO CREATE AN "AUTO PARK" FEATURE. *SMD THE CONSUMER STATED HE THOUGHT THE VEHICLE WAS IN PARK, BUT IN FACT IT WAS IN REVERSE AND THE ...

Oct 6, 2016 Engine 12,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED ON AND OFF. THE VEHICLE STALLED ON MORE THAN ONE OCCASION WITHIN THE SAME DAY. IN ADDITION, THE VEHICLE FAILED TO SHIFT INTO GEAR PROPERLY. ...

Oct 6, 2016 Power Train Crash

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REFUSAL OF COMPENSATION FOR REPAIR DAMAGES TO VEHICLE TRANSMISSION DEFECT. NEW SOFTWARE HAS BEEN INSTALLED TO CREATE AN "AUTO PARK" FEATURE. *SMD THE CONSUMER STATED HE THOUGHT THE VEHICLE WAS IN PARK, BUT IN FACT IT WAS IN REVERSE AND THE ...

Sep 26, 2016 Electrical System 8,800 mi

ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7...

Sep 26, 2016 Fuel/propulsion System 8,800 mi

ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7...

Sep 26, 2016 Electrical System 8,800 mi

ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7...

Sep 26, 2016 Fuel/propulsion System 8,800 mi

ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7...

Sep 25, 2016 Power Train 27,000 mi

WOULD KEEP JUMPING INTO PARK WITH EACH ATTEMPT TO PUT IN DRIVE OR REVERSE SEVERAL TIMES- FINALLY WENT INTO DRIVE FIRST TIME HAPPENED.

Sep 25, 2016 Power Train 27,000 mi

WOULD KEEP JUMPING INTO PARK WITH EACH ATTEMPT TO PUT IN DRIVE OR REVERSE SEVERAL TIMES- FINALLY WENT INTO DRIVE FIRST TIME HAPPENED.

Sep 23, 2016 Electrical System 26,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TES...

Sep 23, 2016 Structure 26,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TES...

Sep 23, 2016 Electrical System 26,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TES...

Sep 23, 2016 Structure 26,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TES...

Sep 22, 2016 Power Train 805 mi

I HAVE HAD TRANSMISSIONS ISSUES WITH MY 2015 JEEP CHEROKEE FROM THE FIRST WEEK I PURCHASED IT. I HAVE HAD MY JEEP INTO THE DEALERSHIP TO ADDRESS THIS ISSUES SEVERAL TIMES NOW. THEY HAVE REPLACED THE TRANSMISSIONS ONCE, UPDATED THE FIRMWARE A COUPLE OF TIMES, AND ARE NOW JUST TELLING ME "THAT'S THE W...

Sep 22, 2016 Power Train 805 mi

I HAVE HAD TRANSMISSIONS ISSUES WITH MY 2015 JEEP CHEROKEE FROM THE FIRST WEEK I PURCHASED IT. I HAVE HAD MY JEEP INTO THE DEALERSHIP TO ADDRESS THIS ISSUES SEVERAL TIMES NOW. THEY HAVE REPLACED THE TRANSMISSIONS ONCE, UPDATED THE FIRMWARE A COUPLE OF TIMES, AND ARE NOW JUST TELLING ME "THAT'S THE W...

Sep 21, 2016 Power Train 15,700 mi

I WAS IN A DRIVEWAY AND PUT THE CAR IN REVERSE AND ACCELERATED SINCE IT WAS A VERY SLIGHT INCLINE WHEN THE CAR AUTOMATICALLY WENT INTO AUTO PARK. THIS HAPPENED 4 TIMES. I SHUT THE CAR OFF, RESTARTED. THE SHIFTER WORKED. I DROVE TO THE DEALER, THEY LOOKED AT IT AND SAID NOTHING IS WRONG. SEEMS LI...

Sep 21, 2016 Service Brakes 12,000 mi

ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY FOOT FROM THE BREAK PEDAL. IT WAS AT TH...

Sep 21, 2016 Electronic Stability Control (esc) 12,000 mi

ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY FOOT FROM THE BREAK PEDAL. IT WAS AT TH...

Sep 21, 2016 Power Train 15,700 mi

I WAS IN A DRIVEWAY AND PUT THE CAR IN REVERSE AND ACCELERATED SINCE IT WAS A VERY SLIGHT INCLINE WHEN THE CAR AUTOMATICALLY WENT INTO AUTO PARK. THIS HAPPENED 4 TIMES. I SHUT THE CAR OFF, RESTARTED. THE SHIFTER WORKED. I DROVE TO THE DEALER, THEY LOOKED AT IT AND SAID NOTHING IS WRONG. SEEMS LI...

Sep 21, 2016 Service Brakes 12,000 mi

ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY FOOT FROM THE BREAK PEDAL. IT WAS AT TH...

Sep 21, 2016 Electronic Stability Control (esc) 12,000 mi

ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY FOOT FROM THE BREAK PEDAL. IT WAS AT TH...

Sep 20, 2016 Electronic Stability Control (esc)

2015 JEEP GRAND CHEROKEE SAGETY RECAL # S55/NHTSA 16V-529 TRANSAXLE WIRE HARNESS. I RECEIVED A SAFETY RECALL NOTICE WITH INSTRUCTIONS TO CALL MY LOCAL DEALERSHIP TO ARRANGE SERVICE. I CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE NECESSARY PARTS REQUIRED TO DO THE REPAIR WAS ...

Sep 20, 2016 Electrical System

2015 JEEP GRAND CHEROKEE SAGETY RECAL # S55/NHTSA 16V-529 TRANSAXLE WIRE HARNESS. I RECEIVED A SAFETY RECALL NOTICE WITH INSTRUCTIONS TO CALL MY LOCAL DEALERSHIP TO ARRANGE SERVICE. I CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE NECESSARY PARTS REQUIRED TO DO THE REPAIR WAS ...

Sep 20, 2016 Power Train 15,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE REAR PASSENGER SIDE WHEELS ROLLED OVER THE CONTACT'S LEGS. MEDICAL ATTENTION WAS REQUIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT ...

Sep 20, 2016 Electronic Stability Control (esc)

2015 JEEP GRAND CHEROKEE SAGETY RECAL # S55/NHTSA 16V-529 TRANSAXLE WIRE HARNESS. I RECEIVED A SAFETY RECALL NOTICE WITH INSTRUCTIONS TO CALL MY LOCAL DEALERSHIP TO ARRANGE SERVICE. I CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE NECESSARY PARTS REQUIRED TO DO THE REPAIR WAS ...

Sep 20, 2016 Electrical System

2015 JEEP GRAND CHEROKEE SAGETY RECAL # S55/NHTSA 16V-529 TRANSAXLE WIRE HARNESS. I RECEIVED A SAFETY RECALL NOTICE WITH INSTRUCTIONS TO CALL MY LOCAL DEALERSHIP TO ARRANGE SERVICE. I CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE NECESSARY PARTS REQUIRED TO DO THE REPAIR WAS ...

Sep 20, 2016 Power Train 15,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE REAR PASSENGER SIDE WHEELS ROLLED OVER THE CONTACT'S LEGS. MEDICAL ATTENTION WAS REQUIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT ...

Sep 19, 2016 Power Train 38,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING THE GEAR TO REVERSE OR DRIVE, THE GEAR SHIFTED TO PARK INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Sep 19, 2016 Service Brakes

I BROUGHT MY VEHICLE TO MARK DODGE JEEP DEALER AT 3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607, (337) 474-2640, ON 6/17/16 FOR THE LEFT FRONT BRAKE CALIPER RECALL. THEY CHECKED THE PART AND DETERMINED I NEEDED A REPLACEMENT. THEY TOLD ME THEY ORDERED IT, HOWEVER IT HAS STILL NOT COME IN YET, ...

Sep 19, 2016 Power Train 38,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING THE GEAR TO REVERSE OR DRIVE, THE GEAR SHIFTED TO PARK INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Sep 19, 2016 Service Brakes

I BROUGHT MY VEHICLE TO MARK DODGE JEEP DEALER AT 3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607, (337) 474-2640, ON 6/17/16 FOR THE LEFT FRONT BRAKE CALIPER RECALL. THEY CHECKED THE PART AND DETERMINED I NEEDED A REPLACEMENT. THEY TOLD ME THEY ORDERED IT, HOWEVER IT HAS STILL NOT COME IN YET, ...

Sep 14, 2016 Power Train Crash 13,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PULLING THE VEHICLE INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY SHIFTED INTO DRIVE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT...

Sep 14, 2016 Power Train Crash 13,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PULLING THE VEHICLE INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY SHIFTED INTO DRIVE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT...

Sep 10, 2016 Power Train 35 mi

TRANSMISSION JERKS BETWEEN GEARS 1 2 AND 3. ENGINE REVS WITHOUT DELIVERING POWER AT TIMES OF RAPID ACCELERATION. CAR MOVES 2 TO 3 INCHES WHEN PLACED IN PARK, THESE PROBLEMS ALL STILL PERSIST EVEN AFTER SOFTWARE PATCHES WERE INSTALLED ON RECALL

Sep 10, 2016 Power Train 35 mi

TRANSMISSION JERKS BETWEEN GEARS 1 2 AND 3. ENGINE REVS WITHOUT DELIVERING POWER AT TIMES OF RAPID ACCELERATION. CAR MOVES 2 TO 3 INCHES WHEN PLACED IN PARK, THESE PROBLEMS ALL STILL PERSIST EVEN AFTER SOFTWARE PATCHES WERE INSTALLED ON RECALL

Sep 1, 2016 Exterior Lighting

I PURCHASED 2015 JEEP GRAND CHEROKEE ALTITUDE WITH THE STANDARD HEADLIGHTS LAST YEAR. THESE HEADLIGHTS ARE VERY DIM AND SHOULD BE CONSIDERED DANGEROUS. THEY MIGHT BE FINE IN A CITY WITH STREET LIGHTS BUT ON COUNTRY ROADS THE LOW BEAMS BARELY LIGHT THE ROAD AND THE SPILL INTO THE DITCHES DO NOTHING...

Sep 1, 2016 Exterior Lighting

I PURCHASED 2015 JEEP GRAND CHEROKEE ALTITUDE WITH THE STANDARD HEADLIGHTS LAST YEAR. THESE HEADLIGHTS ARE VERY DIM AND SHOULD BE CONSIDERED DANGEROUS. THEY MIGHT BE FINE IN A CITY WITH STREET LIGHTS BUT ON COUNTRY ROADS THE LOW BEAMS BARELY LIGHT THE ROAD AND THE SPILL INTO THE DITCHES DO NOTHING...

Aug 31, 2016 Steering Crash 16,000 mi

WHILE DRIVING AT A SPEED OF 15 MPH ON A CITY STREET THE FRONT PASSENGER SIDE CONTROL ARM FRACTURED, BROKE LOOSE, RIPPED APART THE WHEEL WELL AND CAUSED THE CAR TO PULL TO THE RIGHT AND BRUSH AGAINST A PARKED CAR CAUSING MINOR PAINT DAMAGE ON THE FRONT BUMPER.

Aug 31, 2016 Steering Crash 16,000 mi

WHILE DRIVING AT A SPEED OF 15 MPH ON A CITY STREET THE FRONT PASSENGER SIDE CONTROL ARM FRACTURED, BROKE LOOSE, RIPPED APART THE WHEEL WELL AND CAUSED THE CAR TO PULL TO THE RIGHT AND BRUSH AGAINST A PARKED CAR CAUSING MINOR PAINT DAMAGE ON THE FRONT BUMPER.

Aug 29, 2016 Service Brakes

I PURCHASED MY JEEP GRAND CHEROKEE IN JAN 2016 AND IT HAD RECALL FOR THE ELECTRONIC SHIFTER AND BRAKE CALIPER. FCA ISSUES THE RECALL WITHOUT HAVING PARTS TO FIX AND AFTER A MONTH OF WAITING I CANNOT GET THE DEALERSHIP, DICK HUVAERE IN RICHMOND, MI TO GET ME IN TO FINISH THE REPAIR ON THE RECALL. THE...

Aug 29, 2016 Engine

I RECEIVED THE SAFETY RECALL FOR THE ELECTRONIC SHIFT LEVER NOT GOING TO PARK. I SCHEDULED AN APPOINTMENT WITH BOB BAKER JEEP IN CARLSBAD, CA TO HAVE THE RECALL DONE. I WENT TO DROP IT OFF. THE JEEP DEALER REFUSED TO DO THE WORK. I WAS TOLD JEEP IS NO LONGER DOING THE RECALL.

Aug 29, 2016 Power Train Crash 4,900 mi

MY WIFE CAME HOME FROM STORE AND PUT HER IN PARK , SAT IN THE CAR WHILE MAKING A OIL CHANGE APPOINTMENT . EXITED CAR CAME IN THE CAR FOR 5 MINUTES , MY DAUGHTER HAD WENT OUTSIDE 6 MINUTES LATER AND OPENED HER OWN CAR DOOR MY WIFE'S CAR HAD BEGAN TO ROLL CRUSHING HER CAR DOOR BACKWARDS . MY DAUGHTER ...

Aug 29, 2016 Service Brakes

I PURCHASED MY JEEP GRAND CHEROKEE IN JAN 2016 AND IT HAD RECALL FOR THE ELECTRONIC SHIFTER AND BRAKE CALIPER. FCA ISSUES THE RECALL WITHOUT HAVING PARTS TO FIX AND AFTER A MONTH OF WAITING I CANNOT GET THE DEALERSHIP, DICK HUVAERE IN RICHMOND, MI TO GET ME IN TO FINISH THE REPAIR ON THE RECALL. THE...

Aug 29, 2016 Engine

I RECEIVED THE SAFETY RECALL FOR THE ELECTRONIC SHIFT LEVER NOT GOING TO PARK. I SCHEDULED AN APPOINTMENT WITH BOB BAKER JEEP IN CARLSBAD, CA TO HAVE THE RECALL DONE. I WENT TO DROP IT OFF. THE JEEP DEALER REFUSED TO DO THE WORK. I WAS TOLD JEEP IS NO LONGER DOING THE RECALL.

Aug 29, 2016 Power Train Crash 4,900 mi

MY WIFE CAME HOME FROM STORE AND PUT HER IN PARK , SAT IN THE CAR WHILE MAKING A OIL CHANGE APPOINTMENT . EXITED CAR CAME IN THE CAR FOR 5 MINUTES , MY DAUGHTER HAD WENT OUTSIDE 6 MINUTES LATER AND OPENED HER OWN CAR DOOR MY WIFE'S CAR HAD BEGAN TO ROLL CRUSHING HER CAR DOOR BACKWARDS . MY DAUGHTER ...

Aug 25, 2016 Power Train 13,000 mi

NHTSA ID NUMBER: 10894308 THIS SAME ISSUE HAPPENED TO OUR 2015 GRAND CHEROKEE AFTER THE SOFTWARE SAFETY RECALL OF THE TRANSMISSION CONTROL LEVER. PROCEEDING IN DRIVE ON A HIGHWAY, THE LEVER WAS GENTLY BRUSHED - NOT HIT HARD - AND THE TRANSMISSION WENT INTO NEUTRAL. THE THUMB BUTTON WAS NOT DEPRES...

Aug 25, 2016 Electrical System 6,030 mi

RECEIVED A RECALL FOR THE TRANSMISSION ON MY GRAND CHEROKEE TOOK IT TO THE DEALER FOR RECALL BUT WORK WAS NOT DONE CALLED DEALER AND JEEP CHYSLER TO COMPLAIN BUT ALL I GET IS A RUN AROUND I WILL NOT BRING IT BACK TO HERB CHAMBERS IN DANVERS MA THEY DON'T CARE IF THE CAR IS UNSAFE TO DRIVE THEY GOT Y...

Aug 25, 2016 Power Train 6,030 mi

RECEIVED A RECALL FOR THE TRANSMISSION ON MY GRAND CHEROKEE TOOK IT TO THE DEALER FOR RECALL BUT WORK WAS NOT DONE CALLED DEALER AND JEEP CHYSLER TO COMPLAIN BUT ALL I GET IS A RUN AROUND I WILL NOT BRING IT BACK TO HERB CHAMBERS IN DANVERS MA THEY DON'T CARE IF THE CAR IS UNSAFE TO DRIVE THEY GOT Y...

Aug 25, 2016 Service Brakes 4,000 mi

MY 2015 JEEP GRAND CHEROKEE IS EQUIPPED WITH SENSORS THAT CAN ACTIVATE THE BRAKING IF THE CAR DETECTS A COLLISION. IT SEEMS AS THOUGH THESE SENSORS ARE TOO SENSITIVE AND CAUSE THE CAR TO SLAM ON THE BRAKES WHEN THERE IS NO NEED FOR IT. I HAVE EXPERIENCED MY CAR SLAMMING AUTOMATICALLY SLAMMING ON M...

Aug 25, 2016 Power Train 13,000 mi

NHTSA ID NUMBER: 10894308 THIS SAME ISSUE HAPPENED TO OUR 2015 GRAND CHEROKEE AFTER THE SOFTWARE SAFETY RECALL OF THE TRANSMISSION CONTROL LEVER. PROCEEDING IN DRIVE ON A HIGHWAY, THE LEVER WAS GENTLY BRUSHED - NOT HIT HARD - AND THE TRANSMISSION WENT INTO NEUTRAL. THE THUMB BUTTON WAS NOT DEPRES...

Aug 25, 2016 Electrical System 6,030 mi

RECEIVED A RECALL FOR THE TRANSMISSION ON MY GRAND CHEROKEE TOOK IT TO THE DEALER FOR RECALL BUT WORK WAS NOT DONE CALLED DEALER AND JEEP CHYSLER TO COMPLAIN BUT ALL I GET IS A RUN AROUND I WILL NOT BRING IT BACK TO HERB CHAMBERS IN DANVERS MA THEY DON'T CARE IF THE CAR IS UNSAFE TO DRIVE THEY GOT Y...

Aug 25, 2016 Power Train 6,030 mi

RECEIVED A RECALL FOR THE TRANSMISSION ON MY GRAND CHEROKEE TOOK IT TO THE DEALER FOR RECALL BUT WORK WAS NOT DONE CALLED DEALER AND JEEP CHYSLER TO COMPLAIN BUT ALL I GET IS A RUN AROUND I WILL NOT BRING IT BACK TO HERB CHAMBERS IN DANVERS MA THEY DON'T CARE IF THE CAR IS UNSAFE TO DRIVE THEY GOT Y...

Aug 25, 2016 Service Brakes 4,000 mi

MY 2015 JEEP GRAND CHEROKEE IS EQUIPPED WITH SENSORS THAT CAN ACTIVATE THE BRAKING IF THE CAR DETECTS A COLLISION. IT SEEMS AS THOUGH THESE SENSORS ARE TOO SENSITIVE AND CAUSE THE CAR TO SLAM ON THE BRAKES WHEN THERE IS NO NEED FOR IT. I HAVE EXPERIENCED MY CAR SLAMMING AUTOMATICALLY SLAMMING ON M...

Aug 19, 2016 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES BEFORE THE DEALER COMPLETED A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF POSITION. THE VEHICLE LUNGED FORWARD AT A HIGH RATE OF...

Aug 19, 2016 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES BEFORE THE DEALER COMPLETED A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF POSITION. THE VEHICLE LUNGED FORWARD AT A HIGH RATE OF...

Aug 16, 2016 Power Train Crash 6,245 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS PARKED, IT INDEPENDENTLY SWITCHED INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE W...

Aug 16, 2016 Electrical System 15,000 mi

WE HAVE A 2015 JEEP GRAND CHEROKEE AND RECENTLY HAD THE SOFTWARE PATCH INSTALLED THAT WAS SUPPOSED TO PREVENT THE CAR FROM MOVING WHEN THE DRIVER'S DOOR IS OPEN. THIS WAS THE CONDITION THAT KILLED THE ACTOR RECENTLY. SINCE THE PATCH WAS INSTALLED THERE IS AN INTERMITTENT PROBLEM. WHEN ONE GETS IN ...

Aug 16, 2016 Power Train Crash 6,245 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS PARKED, IT INDEPENDENTLY SWITCHED INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE W...

Aug 16, 2016 Electrical System 15,000 mi

WE HAVE A 2015 JEEP GRAND CHEROKEE AND RECENTLY HAD THE SOFTWARE PATCH INSTALLED THAT WAS SUPPOSED TO PREVENT THE CAR FROM MOVING WHEN THE DRIVER'S DOOR IS OPEN. THIS WAS THE CONDITION THAT KILLED THE ACTOR RECENTLY. SINCE THE PATCH WAS INSTALLED THERE IS AN INTERMITTENT PROBLEM. WHEN ONE GETS IN ...

Aug 14, 2016 Power Train 3,600 mi

I CURRENTLY LEASE A 2015 JEEP GRAND CHEROKEE LTD. WHILE DRIVING AT 65MPH THE CAR DOWNSHIFTED WITHOUT ANY INPUT FROM DRIVER NEARLY CAUSING A COLLISION. IN A SEPARATE INCIDENT, CAR TRAVELING ABOUT 65MPH CAR UPSHIFTED INDEPENDENTLY WHILE IN DRIVE GEAR. CAR FINALLY STOPPED SAFELY, RESTARTED AND WAS NO...

Aug 14, 2016 Air Bags Crash 13,709 mi

DEC 30, 2015 I WAS BROADSIDED BY A VAN IN MY DRIVERS SIDE DOOR CAUSING MY VEHICLE TO ROLL OVER SEVERAL TIMES BEFORE CRASHING HEAD ON INTO A SOUND WALL. I WAS PINNED IN THE VEHICLE UPSIDE DOWN WITH MY RIGHT LEG PINNED UP UNDER THE DASH. THE SIDE CURTAIN AIRBAG DEPLOYED AT THE MOMENT OF IMPACT, HOW E...

Aug 14, 2016 Power Train 3,600 mi

I CURRENTLY LEASE A 2015 JEEP GRAND CHEROKEE LTD. WHILE DRIVING AT 65MPH THE CAR DOWNSHIFTED WITHOUT ANY INPUT FROM DRIVER NEARLY CAUSING A COLLISION. IN A SEPARATE INCIDENT, CAR TRAVELING ABOUT 65MPH CAR UPSHIFTED INDEPENDENTLY WHILE IN DRIVE GEAR. CAR FINALLY STOPPED SAFELY, RESTARTED AND WAS NO...

Aug 14, 2016 Air Bags Crash 13,709 mi

DEC 30, 2015 I WAS BROADSIDED BY A VAN IN MY DRIVERS SIDE DOOR CAUSING MY VEHICLE TO ROLL OVER SEVERAL TIMES BEFORE CRASHING HEAD ON INTO A SOUND WALL. I WAS PINNED IN THE VEHICLE UPSIDE DOWN WITH MY RIGHT LEG PINNED UP UNDER THE DASH. THE SIDE CURTAIN AIRBAG DEPLOYED AT THE MOMENT OF IMPACT, HOW E...

Aug 11, 2016 Power Train 300 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WHEN THE GEAR SHIFTER STICK WAS IN DRIVE POSITION. IN ADDITION, THE VEHICLE DROPPED DOWN IN GEARS INDEPENDENTLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO SLOW DOWN ABRUPTLY. THE F...

Aug 11, 2016 Power Train 300 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WHEN THE GEAR SHIFTER STICK WAS IN DRIVE POSITION. IN ADDITION, THE VEHICLE DROPPED DOWN IN GEARS INDEPENDENTLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO SLOW DOWN ABRUPTLY. THE F...

Aug 10, 2016 Fuel System, Gasoline

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT CLICKED THE FUNCTION BUTTON FOR THE HEAD LAMPS, THE FUEL LID OPENED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO CHECK TO ENSURE THAT THE FUEL CAP DOOR WAS CLOSED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE...

Aug 10, 2016 Fuel System, Gasoline

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT CLICKED THE FUNCTION BUTTON FOR THE HEAD LAMPS, THE FUEL LID OPENED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO CHECK TO ENSURE THAT THE FUEL CAP DOOR WAS CLOSED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE...

Aug 9, 2016 Power Train 9,000 mi

WHILE DRIVING, THE GEAR SHIFT CONTROL MECHANISM WILL SHIFT INTO NEUTRAL WHEN INADVERTENTLY BUMPED. THIS HAS OCCURRED ON A FEW OCCASIONS WHILE I WAS REACHING ACROSS TO THE GLOVE COMPARTMENT, PASSENGER SEAT, RADIO, OR PHONE CHARGER CONSOLE AREA. ALL OF THESE AREAS ARE NEAR, OR IN LINE WITH, THE GEAR...

Aug 9, 2016 Power Train 9,000 mi

WHILE DRIVING, THE GEAR SHIFT CONTROL MECHANISM WILL SHIFT INTO NEUTRAL WHEN INADVERTENTLY BUMPED. THIS HAS OCCURRED ON A FEW OCCASIONS WHILE I WAS REACHING ACROSS TO THE GLOVE COMPARTMENT, PASSENGER SEAT, RADIO, OR PHONE CHARGER CONSOLE AREA. ALL OF THESE AREAS ARE NEAR, OR IN LINE WITH, THE GEAR...

Aug 8, 2016 Unknown Or Other 8,637 mi

JEEP WENT IN FOR SERVICE TO CORRECT THE RECALLED TRANSMISSION ELECTRONIC SHIFT LEVER ON SATURDAY, AUG. 6TH AT 12:30PM. PICKED UP CAR FROM FARRISH JEEP AT 5PM SAME DAY. AT 8PM ON THE SAME DAY, THE CAR WOULD NOT GO OUT OF PARK, THOUGH THE SHIFT LEVER WAS IN DRIVE WHILE IN MY DRIVEWAY. THE DASHBOARD DI...

Aug 8, 2016 Back Over Prevention

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Seats

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Electrical System

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Equipment

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Service Brakes Crash 4,500 mi

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

Aug 8, 2016 Power Train Crash 4,500 mi

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

Aug 8, 2016 Unknown Or Other 8,637 mi

JEEP WENT IN FOR SERVICE TO CORRECT THE RECALLED TRANSMISSION ELECTRONIC SHIFT LEVER ON SATURDAY, AUG. 6TH AT 12:30PM. PICKED UP CAR FROM FARRISH JEEP AT 5PM SAME DAY. AT 8PM ON THE SAME DAY, THE CAR WOULD NOT GO OUT OF PARK, THOUGH THE SHIFT LEVER WAS IN DRIVE WHILE IN MY DRIVEWAY. THE DASHBOARD DI...

Aug 8, 2016 Back Over Prevention

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Seats

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Electrical System

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Equipment

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF R...

Aug 8, 2016 Service Brakes Crash 4,500 mi

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

Aug 8, 2016 Power Train Crash 4,500 mi

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

Aug 5, 2016 Power Train 8,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHENEVER THE ENGINE WAS TURNED OFF OR IF THE DOORS WERE OPEN IN ANY GEAR SELECTION EXCEPT FOR PARK, THE GEAR SHIFTER WOULD SHIFT INDEPENDENTLY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI...

Aug 5, 2016 Electrical System

AFTER TWO MONTHS FROM PURCHASE THE VENTILATED SEATS STOP WORKING. I HAVE TAKEN TO THE JEEP DEALER A TOTAL OF FOUR TIMES NOW FOR REPAIR AND THEY HAVE NOT FIXED PROBLEM. DEALER ADMITS THEY CANNOT FIX AND SAID THEY OPENED A "STAR" CASE WITH THE JEEP ENGINEERS. THIS PROBLEM IS WITH VEHICLE IN MOTION ...

Aug 5, 2016 Seats

AFTER TWO MONTHS FROM PURCHASE THE VENTILATED SEATS STOP WORKING. I HAVE TAKEN TO THE JEEP DEALER A TOTAL OF FOUR TIMES NOW FOR REPAIR AND THEY HAVE NOT FIXED PROBLEM. DEALER ADMITS THEY CANNOT FIX AND SAID THEY OPENED A "STAR" CASE WITH THE JEEP ENGINEERS. THIS PROBLEM IS WITH VEHICLE IN MOTION ...

Aug 5, 2016 Power Train 8,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHENEVER THE ENGINE WAS TURNED OFF OR IF THE DOORS WERE OPEN IN ANY GEAR SELECTION EXCEPT FOR PARK, THE GEAR SHIFTER WOULD SHIFT INDEPENDENTLY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI...

Aug 5, 2016 Electrical System

AFTER TWO MONTHS FROM PURCHASE THE VENTILATED SEATS STOP WORKING. I HAVE TAKEN TO THE JEEP DEALER A TOTAL OF FOUR TIMES NOW FOR REPAIR AND THEY HAVE NOT FIXED PROBLEM. DEALER ADMITS THEY CANNOT FIX AND SAID THEY OPENED A "STAR" CASE WITH THE JEEP ENGINEERS. THIS PROBLEM IS WITH VEHICLE IN MOTION ...

Aug 5, 2016 Seats

AFTER TWO MONTHS FROM PURCHASE THE VENTILATED SEATS STOP WORKING. I HAVE TAKEN TO THE JEEP DEALER A TOTAL OF FOUR TIMES NOW FOR REPAIR AND THEY HAVE NOT FIXED PROBLEM. DEALER ADMITS THEY CANNOT FIX AND SAID THEY OPENED A "STAR" CASE WITH THE JEEP ENGINEERS. THIS PROBLEM IS WITH VEHICLE IN MOTION ...

Aug 4, 2016 Service Brakes 15,000 mi

THE AUTONOMOUS BRAKING SYSTEM ON MY JEEP GRAND CHEROKEES CAME ON FOR NO REASON AT 70 MILES PER HOUR WITH AN EMPTY ROAD AHEAD OF ME. I WAS NEARLY HIT FROM THE REAR, VERY SCARY.

Aug 4, 2016 Power Train 16,000 mi

I WANTED TO LET YOU KNOW THAT THE RECALL FIX ON THE 2015 JEEP CHEROKEE FOR THE TRANSMISSION PROBLEM (DIFFICULTY GETTING THE CAR INTO PARK, GOING INTO REVERSE INSTEAD) IS STILL OCCURRING AFTER THE 'RECALL REPAIR' BY CHRYSLER. I HAVE OWNED A 2015 JEEP CHEROKEE SUMMIT SINCE DECEMBER 2014. THERE IS A C...

Aug 4, 2016 Service Brakes 15,000 mi

THE AUTONOMOUS BRAKING SYSTEM ON MY JEEP GRAND CHEROKEES CAME ON FOR NO REASON AT 70 MILES PER HOUR WITH AN EMPTY ROAD AHEAD OF ME. I WAS NEARLY HIT FROM THE REAR, VERY SCARY.

Aug 4, 2016 Power Train 16,000 mi

I WANTED TO LET YOU KNOW THAT THE RECALL FIX ON THE 2015 JEEP CHEROKEE FOR THE TRANSMISSION PROBLEM (DIFFICULTY GETTING THE CAR INTO PARK, GOING INTO REVERSE INSTEAD) IS STILL OCCURRING AFTER THE 'RECALL REPAIR' BY CHRYSLER. I HAVE OWNED A 2015 JEEP CHEROKEE SUMMIT SINCE DECEMBER 2014. THERE IS A C...

Aug 2, 2016 Service Brakes

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V168000 (SERVICE BRAKES, HYDRAULIC) AND 16V240000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REAS...

Aug 2, 2016 Service Brakes

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V168000 (SERVICE BRAKES, HYDRAULIC) AND 16V240000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REAS...

Aug 1, 2016 Unknown Or Other 27,500 mi

I'VE WAITED 9 MONTHS FOR THE SO CALLED FIX FOR THE GEAR SHIFT LEVER THAT HAS CAUSED MULTIPLE PROBLEMS AND NEAR MISS CATASTROPHES AND I BROUGHT IT TO THE DEALER WHO INSTALLED THE SOFTWARE "FIX" AND NOW THE CAR WON'T START- DASHBOARD SAYS" IT DOES NOT RECOGNIZE THE KEY FOB AND IT WILL NOT START IN GEA...

Aug 1, 2016 Unknown Or Other 27,500 mi

I'VE WAITED 9 MONTHS FOR THE SO CALLED FIX FOR THE GEAR SHIFT LEVER THAT HAS CAUSED MULTIPLE PROBLEMS AND NEAR MISS CATASTROPHES AND I BROUGHT IT TO THE DEALER WHO INSTALLED THE SOFTWARE "FIX" AND NOW THE CAR WON'T START- DASHBOARD SAYS" IT DOES NOT RECOGNIZE THE KEY FOB AND IT WILL NOT START IN GEA...

Jul 30, 2016 Unknown Or Other Crash 7,694 mi

I THOUGHT THE CAR WAS SAFELY PARKED AS I OPENED THE ELECTRIC HOUSE GATE AND EXITED THE CAR. I WANTED TO ENTER THE GATE FIRST, SO THAT I COULD SECURE THE DOGS. ALL OF A SUDDEN, THE CAR STARTS ROLLING DOWN THE DRIVEWAY. I TRY TO JUMP INTO THE CAR TO TRY TO STOP THE CAR, ONLY TO BE PINNED AGAINST THE...

Jul 30, 2016 Unknown Or Other Crash 7,694 mi

I THOUGHT THE CAR WAS SAFELY PARKED AS I OPENED THE ELECTRIC HOUSE GATE AND EXITED THE CAR. I WANTED TO ENTER THE GATE FIRST, SO THAT I COULD SECURE THE DOGS. ALL OF A SUDDEN, THE CAR STARTS ROLLING DOWN THE DRIVEWAY. I TRY TO JUMP INTO THE CAR TO TRY TO STOP THE CAR, ONLY TO BE PINNED AGAINST THE...

Jul 28, 2016 Power Train 17,000 mi

TWO WEEKS AGO, THE JEEP DEALER COMPLETED THE AUTOMATIC TRANSMISSION RECALL WHICH INSURES THE TRANSMISSION IS IN PARK WHEN A DRIVER DOOR IS OPENED. HOWEVER, THE PROBLEM OF KNOWING WHAT GEAR THE JEEP IS IN REMAINS.. SINCE THE RECALL WAS INSTALLED, THERE HAVE BEEN TWO INSTANCES WHERE I THOUGHT THE J...

Jul 28, 2016 Power Train Crash 9,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING PARKED, THE VEHICLE BEGAN TO ROLL FORWARD AND CRASHED INTO A BIG BOULDER AND SHRUB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE VEHICLE WAS TOWED TO A TOW YARD AND BEGAN TO ROLL FORWARD OFF TH...

Jul 28, 2016 Power Train 17,000 mi

TWO WEEKS AGO, THE JEEP DEALER COMPLETED THE AUTOMATIC TRANSMISSION RECALL WHICH INSURES THE TRANSMISSION IS IN PARK WHEN A DRIVER DOOR IS OPENED. HOWEVER, THE PROBLEM OF KNOWING WHAT GEAR THE JEEP IS IN REMAINS.. SINCE THE RECALL WAS INSTALLED, THERE HAVE BEEN TWO INSTANCES WHERE I THOUGHT THE J...

Jul 28, 2016 Power Train Crash 9,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING PARKED, THE VEHICLE BEGAN TO ROLL FORWARD AND CRASHED INTO A BIG BOULDER AND SHRUB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE VEHICLE WAS TOWED TO A TOW YARD AND BEGAN TO ROLL FORWARD OFF TH...

Jul 27, 2016 Steering Crash 16,890 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE CRASHED INTO THE CURB, FLIPPED THREE TIMES, AND LANDED ON THE HOOD. THE FRONT PASSENGER SIDE CURTAIN AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DR...

Jul 27, 2016 Power Train 12,800 mi

HAD S27 TRANSMISSION SHIFTER SOFTWARE FIX APPLIED. ASKED DEALER WHAT HAPPENS WHEN DRIVER'S DOOR IS OPENED AT CRUISING SPEED (OR DOOR CLOSED SWITCH FAILS WHILE DRIVING). WILL TRANSMISSION AUTOMATICALLY SHIFT TO PARK - DESTROYING THE TRANSMISSION AND POSSIBLY INJURING SOMEONE? WHAT SPECIFIC CONDITIO...

Jul 27, 2016 Steering Crash 16,890 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE CRASHED INTO THE CURB, FLIPPED THREE TIMES, AND LANDED ON THE HOOD. THE FRONT PASSENGER SIDE CURTAIN AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DR...

Jul 27, 2016 Power Train 12,800 mi

HAD S27 TRANSMISSION SHIFTER SOFTWARE FIX APPLIED. ASKED DEALER WHAT HAPPENS WHEN DRIVER'S DOOR IS OPENED AT CRUISING SPEED (OR DOOR CLOSED SWITCH FAILS WHILE DRIVING). WILL TRANSMISSION AUTOMATICALLY SHIFT TO PARK - DESTROYING THE TRANSMISSION AND POSSIBLY INJURING SOMEONE? WHAT SPECIFIC CONDITIO...

Jul 26, 2016 Power Train 36,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO THE PARK POSITION. THE VEHICLE WAS RESTARTED AND IT FUNCTIONED AS NORMAL. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAM...

Jul 26, 2016 Power Train 36,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO THE PARK POSITION. THE VEHICLE WAS RESTARTED AND IT FUNCTIONED AS NORMAL. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAM...

Jul 25, 2016 Power Train Crash 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STOPPED OR IN PARK, THE VEHICLE'S GEAR JUMPED INTO REVERSE AND ROLLED INTO THE WATER. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED...

Jul 25, 2016 Power Train 25,000 mi

JEEP SENT OUT A SAFETY RECALL MONTHS AGO ABOUT THE TRANSMISSION STICKING IN FIRST GEAR. VERY DANGEROUS WHEN PULLING INTO TRAFFIC. TWO DIFFERENT DEALERS SAY NO PARTS AVAILABLE TO REPAIR. I WOULD SELL IT BECAUSE OF THIS PROBLEM, BUT CAN'T HONESTLY SELL IT WITH PROBLEM. TWICE THEY CLAIM TO HAVE FIX...

Jul 25, 2016 Power Train Crash 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STOPPED OR IN PARK, THE VEHICLE'S GEAR JUMPED INTO REVERSE AND ROLLED INTO THE WATER. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED...

Jul 25, 2016 Power Train 25,000 mi

JEEP SENT OUT A SAFETY RECALL MONTHS AGO ABOUT THE TRANSMISSION STICKING IN FIRST GEAR. VERY DANGEROUS WHEN PULLING INTO TRAFFIC. TWO DIFFERENT DEALERS SAY NO PARTS AVAILABLE TO REPAIR. I WOULD SELL IT BECAUSE OF THIS PROBLEM, BUT CAN'T HONESTLY SELL IT WITH PROBLEM. TWICE THEY CLAIM TO HAVE FIX...

Jul 21, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONT...

Jul 21, 2016 Power Train Crash 900 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE TH...

Jul 21, 2016 Engine 1,055 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 18 MPH, THE VEHICLE HESITATED AND THE ENGINE REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE TRANSMISSION AND COMPUTER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO T...

Jul 21, 2016 Power Train 1,055 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 18 MPH, THE VEHICLE HESITATED AND THE ENGINE REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE TRANSMISSION AND COMPUTER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO T...

Jul 21, 2016 Power Train Crash 11,000 mi

THE PROBLEM IS WITH THE TRANSMISSION ELECTRONIC SHIFT LEVER ON THE JEEP GRAND CHEROKEE 2015. CHRYSLER JEEP KNOW ABOUT THE PROBLEM AND THERE IS A RECALL. THIS IS THE SAME VEHICLE THAT RECENTLY MADE WORLD PRESS WHEN THE 2015 JEEP ROLLED BACK AND KILLED THE FAMOUS MOVIE ACTOR IN CALIFORNIA. ON TWO S...

Jul 21, 2016 Air Bags Crash

AIRBAGS DID NOT DEPLOY DURING CAR ACCIDENT. OTHER VEHICLE AT LEFT LANE IMPACTED TO FRONT DRIVER SIDE OF MY VEHICLE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY.

Jul 21, 2016 Wheels Crash

AIRBAGS DID NOT DEPLOY DURING CAR ACCIDENT. OTHER VEHICLE AT LEFT LANE IMPACTED TO FRONT DRIVER SIDE OF MY VEHICLE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY.

Jul 21, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONT...

Jul 21, 2016 Power Train Crash 900 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE TH...

Jul 21, 2016 Engine 1,055 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 18 MPH, THE VEHICLE HESITATED AND THE ENGINE REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE TRANSMISSION AND COMPUTER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO T...

Jul 21, 2016 Power Train 1,055 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 18 MPH, THE VEHICLE HESITATED AND THE ENGINE REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE TRANSMISSION AND COMPUTER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO T...

Jul 21, 2016 Power Train Crash 11,000 mi

THE PROBLEM IS WITH THE TRANSMISSION ELECTRONIC SHIFT LEVER ON THE JEEP GRAND CHEROKEE 2015. CHRYSLER JEEP KNOW ABOUT THE PROBLEM AND THERE IS A RECALL. THIS IS THE SAME VEHICLE THAT RECENTLY MADE WORLD PRESS WHEN THE 2015 JEEP ROLLED BACK AND KILLED THE FAMOUS MOVIE ACTOR IN CALIFORNIA. ON TWO S...

Jul 21, 2016 Air Bags Crash

AIRBAGS DID NOT DEPLOY DURING CAR ACCIDENT. OTHER VEHICLE AT LEFT LANE IMPACTED TO FRONT DRIVER SIDE OF MY VEHICLE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY.

Jul 21, 2016 Wheels Crash

AIRBAGS DID NOT DEPLOY DURING CAR ACCIDENT. OTHER VEHICLE AT LEFT LANE IMPACTED TO FRONT DRIVER SIDE OF MY VEHICLE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY.

Jul 20, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO A TECHNICAL ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EX...

Jul 20, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO A TECHNICAL ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EX...

Jul 17, 2016 Electrical System

I'VE CONTACTED MY DEALER AT RAY BRANDT CHRYSLER DODGE JEEP LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058 IN REFERENCE TO THE IMPORTANT SAFETY RECALL OF THE "AUTO PARK" FEATURE. I EXPLAINED TO THEM THAT MY VEHICLE MAY ROLL AWAY, STRIKING AND INJURING ME, MY WIFE, OR BABY EVEN THOUGH THE VEHICLE IN...

Jul 17, 2016 Engine

I'VE CONTACTED MY DEALER AT RAY BRANDT CHRYSLER DODGE JEEP LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058 IN REFERENCE TO THE IMPORTANT SAFETY RECALL OF THE "AUTO PARK" FEATURE. I EXPLAINED TO THEM THAT MY VEHICLE MAY ROLL AWAY, STRIKING AND INJURING ME, MY WIFE, OR BABY EVEN THOUGH THE VEHICLE IN...

Jul 17, 2016 Electrical System

I'VE CONTACTED MY DEALER AT RAY BRANDT CHRYSLER DODGE JEEP LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058 IN REFERENCE TO THE IMPORTANT SAFETY RECALL OF THE "AUTO PARK" FEATURE. I EXPLAINED TO THEM THAT MY VEHICLE MAY ROLL AWAY, STRIKING AND INJURING ME, MY WIFE, OR BABY EVEN THOUGH THE VEHICLE IN...

Jul 17, 2016 Engine

I'VE CONTACTED MY DEALER AT RAY BRANDT CHRYSLER DODGE JEEP LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058 IN REFERENCE TO THE IMPORTANT SAFETY RECALL OF THE "AUTO PARK" FEATURE. I EXPLAINED TO THEM THAT MY VEHICLE MAY ROLL AWAY, STRIKING AND INJURING ME, MY WIFE, OR BABY EVEN THOUGH THE VEHICLE IN...

Jul 14, 2016 Power Train Crash 12,000 mi

I BACKED UP TO A PARKING STALL AND SHIFTED TRANSMISSION IN WHAT I THOUGHT WAS PARK. BUT THE TRANSMISSION WAS STILL IN REVERSE. WHEN I WAS EXITING THE CAR, IT STARTED TO MOVE BACKWARDS. I HIT THE BRAKE PEDAL, BUT THE CAR HIT A POST. THERE WAS SOME DAMAGE TO THE REAR BUMPER.

Jul 14, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MA...

Jul 14, 2016 Power Train Crash 12,000 mi

I BACKED UP TO A PARKING STALL AND SHIFTED TRANSMISSION IN WHAT I THOUGHT WAS PARK. BUT THE TRANSMISSION WAS STILL IN REVERSE. WHEN I WAS EXITING THE CAR, IT STARTED TO MOVE BACKWARDS. I HIT THE BRAKE PEDAL, BUT THE CAR HIT A POST. THERE WAS SOME DAMAGE TO THE REAR BUMPER.

Jul 14, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MA...

Jul 13, 2016 Fuel/propulsion System 15 mi

MINOR LEAK IN EVAPORATIVE EMISSION SYSTEM. DEALER DIAGNOSED AS LEAKING FUEL FILLER NECK (CAP LESS STYLE) PART ORDERED AND HAS BEEN ON NATIONAL BACK ORDER WITH NO RELEASE DATE SINCE ORDERED. DEALER HAS UPGRADED ORDER SEVERAL TIME AND EACH TIME PART NUMBER IS SUPERSEDED BUT STILL NO RELEASE DATE. CHEC...

Jul 13, 2016 Fuel/propulsion System 15 mi

MINOR LEAK IN EVAPORATIVE EMISSION SYSTEM. DEALER DIAGNOSED AS LEAKING FUEL FILLER NECK (CAP LESS STYLE) PART ORDERED AND HAS BEEN ON NATIONAL BACK ORDER WITH NO RELEASE DATE SINCE ORDERED. DEALER HAS UPGRADED ORDER SEVERAL TIME AND EACH TIME PART NUMBER IS SUPERSEDED BUT STILL NO RELEASE DATE. CHEC...

Jul 12, 2016 Power Train 70 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ENGAGED THE SPORT FEATURE AND REVVED RAPIDLY. THE VEHICLE ACCELERATED RAPIDLY AS IF IT WERE IN OVERDRIVE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DI...

Jul 12, 2016 Vehicle Speed Control 70 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ENGAGED THE SPORT FEATURE AND REVVED RAPIDLY. THE VEHICLE ACCELERATED RAPIDLY AS IF IT WERE IN OVERDRIVE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DI...

Jul 12, 2016 Power Train 70 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ENGAGED THE SPORT FEATURE AND REVVED RAPIDLY. THE VEHICLE ACCELERATED RAPIDLY AS IF IT WERE IN OVERDRIVE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DI...

Jul 12, 2016 Vehicle Speed Control 70 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ENGAGED THE SPORT FEATURE AND REVVED RAPIDLY. THE VEHICLE ACCELERATED RAPIDLY AS IF IT WERE IN OVERDRIVE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DI...

Jul 11, 2016 Power Train 6,290 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED BACKWARDS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) ...

Jul 11, 2016 Power Train 6,290 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED BACKWARDS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) ...

Jul 7, 2016 Power Train 5,000 mi

IN ADDITION TO THE UNSAFE ELECTRONIC GEAR SHIFTER, WHICH HAS NO ACTUAL FIX, THIS CARE HAS HAD REPEATED PROBLEMS WITH STAGNATION IN SHIFTING GEARS AND IS VERY ROUGH AND UNPREDICTABLE IN ITS SHIFT PATTERN AND ENGINE RPM. WE HAD THIS CAR IN ONCE ALREADY FOR THIS ISSUE AND AFTER A "SOFTWARE" UPDATE T...

Jul 7, 2016 Power Train 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER DOWNSHIFTED BY ITSELF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE ENGINE WAS RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTI...

Jul 7, 2016 Power Train 5,000 mi

IN ADDITION TO THE UNSAFE ELECTRONIC GEAR SHIFTER, WHICH HAS NO ACTUAL FIX, THIS CARE HAS HAD REPEATED PROBLEMS WITH STAGNATION IN SHIFTING GEARS AND IS VERY ROUGH AND UNPREDICTABLE IN ITS SHIFT PATTERN AND ENGINE RPM. WE HAD THIS CAR IN ONCE ALREADY FOR THIS ISSUE AND AFTER A "SOFTWARE" UPDATE T...

Jul 7, 2016 Power Train 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER DOWNSHIFTED BY ITSELF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE ENGINE WAS RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTI...

Jul 6, 2016 Structure Crash 10,000 mi

VEHICLE OFTEN DOES NOT ENGAGE IN GEAR. EVENTUALLY WHEN IT CATCHES GEAR, THE VEHICLE LUNGES CONSIDERABLY IN GEAR FORCING THE CAR TO JERK FORWARD. IT HAPPENS MORE OFTEN WHEN GOING SLOW IN TRAFFIC OR GOING UP AND DOWN HILLS. VERY UNSTABLE IN THESE SITUATIONS. IN ONE SPECIFIC SITUATION IN TRAFFIC, C...

Jul 6, 2016 Vehicle Speed Control Crash 10,000 mi

VEHICLE OFTEN DOES NOT ENGAGE IN GEAR. EVENTUALLY WHEN IT CATCHES GEAR, THE VEHICLE LUNGES CONSIDERABLY IN GEAR FORCING THE CAR TO JERK FORWARD. IT HAPPENS MORE OFTEN WHEN GOING SLOW IN TRAFFIC OR GOING UP AND DOWN HILLS. VERY UNSTABLE IN THESE SITUATIONS. IN ONE SPECIFIC SITUATION IN TRAFFIC, C...

Jul 6, 2016 Structure Crash 10,000 mi

VEHICLE OFTEN DOES NOT ENGAGE IN GEAR. EVENTUALLY WHEN IT CATCHES GEAR, THE VEHICLE LUNGES CONSIDERABLY IN GEAR FORCING THE CAR TO JERK FORWARD. IT HAPPENS MORE OFTEN WHEN GOING SLOW IN TRAFFIC OR GOING UP AND DOWN HILLS. VERY UNSTABLE IN THESE SITUATIONS. IN ONE SPECIFIC SITUATION IN TRAFFIC, C...

Jul 6, 2016 Vehicle Speed Control Crash 10,000 mi

VEHICLE OFTEN DOES NOT ENGAGE IN GEAR. EVENTUALLY WHEN IT CATCHES GEAR, THE VEHICLE LUNGES CONSIDERABLY IN GEAR FORCING THE CAR TO JERK FORWARD. IT HAPPENS MORE OFTEN WHEN GOING SLOW IN TRAFFIC OR GOING UP AND DOWN HILLS. VERY UNSTABLE IN THESE SITUATIONS. IN ONE SPECIFIC SITUATION IN TRAFFIC, C...

Jul 5, 2016 Power Train 4,900 mi

SHIFT LEVER DESIGN DOES NOT PROPERLY ALLOW SELECTION OF GEARS, I.E. PARK VS. REVERSE VS. DRIVE. HAVE EXPERIENCED SITUATIONS WHERE IMPROPER GEAR WAS SELECTED, LEADING TO UNANTICIPATED VEHICLE MOVEMENT. VEHICLE HAS BEEN INADVERTENTLY IN REVERSE, WHEN THOUGHT TO BE IN PARK, BUTTON WAS PUSHED TO STOP E...

Jul 5, 2016 Power Train 17,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED AWAY. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIR ...

Jul 5, 2016 Steering 13,000 mi

DROVE CAR TO SHOPPING CENTER NOTICED A OIL SMELL WHEN PARKING. WHEN I RETURNED TO CAR TO LEAVE SHOPPING CENTER I HAD EXTREME DIFFICULTY TURNING STEERING WHEEL. I LIVE VERY CLOSE FROM SHOPPING CENTER AND VERY CAREFULLY WITH EXTREME DIFFICULTY DROVE CAR HOME. I OPENED THE HOOD A NOTICED POWER STEERING...

Jul 5, 2016 Power Train 4,900 mi

SHIFT LEVER DESIGN DOES NOT PROPERLY ALLOW SELECTION OF GEARS, I.E. PARK VS. REVERSE VS. DRIVE. HAVE EXPERIENCED SITUATIONS WHERE IMPROPER GEAR WAS SELECTED, LEADING TO UNANTICIPATED VEHICLE MOVEMENT. VEHICLE HAS BEEN INADVERTENTLY IN REVERSE, WHEN THOUGHT TO BE IN PARK, BUTTON WAS PUSHED TO STOP E...

Jul 5, 2016 Power Train 17,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED AWAY. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIR ...

Jul 5, 2016 Steering 13,000 mi

DROVE CAR TO SHOPPING CENTER NOTICED A OIL SMELL WHEN PARKING. WHEN I RETURNED TO CAR TO LEAVE SHOPPING CENTER I HAD EXTREME DIFFICULTY TURNING STEERING WHEEL. I LIVE VERY CLOSE FROM SHOPPING CENTER AND VERY CAREFULLY WITH EXTREME DIFFICULTY DROVE CAR HOME. I OPENED THE HOOD A NOTICED POWER STEERING...

Jul 2, 2016 Structure Crash 9,600 mi

I HAVE HAD 2 INCIDENTS RELATING TO THE VEHICLE NOT PROPERLY ENGAGING IN PARK, DUE TO THE ELECTRONIC SHIFT MECHANISM. IN ONE INSTANCE I EXITED THE VEHICLE ASSUMING IT WAS IN PARK AND THE VEHICLE WAS STILL IN GEAR. THE VEHICLE WAS IN MY DRIVEWAY, ROLLED FORWARD UNTIL STRIKING THE SIDE OF MY HOUSE. ...

Jul 2, 2016 Structure Crash 9,600 mi

I HAVE HAD 2 INCIDENTS RELATING TO THE VEHICLE NOT PROPERLY ENGAGING IN PARK, DUE TO THE ELECTRONIC SHIFT MECHANISM. IN ONE INSTANCE I EXITED THE VEHICLE ASSUMING IT WAS IN PARK AND THE VEHICLE WAS STILL IN GEAR. THE VEHICLE WAS IN MY DRIVEWAY, ROLLED FORWARD UNTIL STRIKING THE SIDE OF MY HOUSE. ...

Jun 30, 2016 Power Train 523 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO REVERSE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 ...

Jun 30, 2016 Power Train 523 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO REVERSE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 ...

Jun 29, 2016 Power Train 8,000 mi

THE DESIGN OF THE AUTOMATIC TRANSMISSION GEAR SHIFTER CAN LEAD TO INCORRECT GEAR SELECTION. MANY TIMES I HAVE SWITCHED FROM D TO R ONLY TO BE STUCK IN NEUTRAL OR GONE ALL THE WAY TO P. VICE VERSA, ON SWITCHING FROM P TO D THE CAR MAY GO TO N BECAUSE THE JOYSTICK WAS NOT HELD QUITE LONG ENOUGH. THE "...

Jun 29, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL RE...

Jun 29, 2016 Power Train 6,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED AND EXITED THE VEHICLE, IT ROLLED FORWARD OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS DRIVEN TO THE HOSPITAL WITH A FRACTURED FOOT AND STAYED THERE OVERNIGHT. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SHIFTER NOT ENG...

Jun 29, 2016 Power Train 13,600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE SHIFTED INTO A LOWER GEAR INDEPENDENTLY. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS...

Jun 29, 2016 Power Train 21,434 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE SAFETY REMEDY WAS NOT COMPLETED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE COMPONENT FOR THE RECALL ...

Jun 29, 2016 Power Train 8,000 mi

THE DESIGN OF THE AUTOMATIC TRANSMISSION GEAR SHIFTER CAN LEAD TO INCORRECT GEAR SELECTION. MANY TIMES I HAVE SWITCHED FROM D TO R ONLY TO BE STUCK IN NEUTRAL OR GONE ALL THE WAY TO P. VICE VERSA, ON SWITCHING FROM P TO D THE CAR MAY GO TO N BECAUSE THE JOYSTICK WAS NOT HELD QUITE LONG ENOUGH. THE "...

Jun 29, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL RE...

Jun 29, 2016 Power Train 6,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED AND EXITED THE VEHICLE, IT ROLLED FORWARD OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS DRIVEN TO THE HOSPITAL WITH A FRACTURED FOOT AND STAYED THERE OVERNIGHT. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SHIFTER NOT ENG...

Jun 29, 2016 Power Train 13,600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE SHIFTED INTO A LOWER GEAR INDEPENDENTLY. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS...

Jun 29, 2016 Power Train 21,434 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE SAFETY REMEDY WAS NOT COMPLETED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE COMPONENT FOR THE RECALL ...

Jun 28, 2016 Power Train 13,700 mi

WHEN PLACING THE CAR INTO PARK, THOUGHT IT HAD GONE INTO PARK WHEN IN FACT THE CAR WAS IN NEUTRAL. AS I WENT TO LEAVE THE CAR, IT STARTED TO ROLL A BIT. LUCKILY, I WAS ABLE TO JUMP BACK IN THE SEAT AND STOP THE CAR. THE DISPLAY LIGHT ON THE SHIFTER, DEPENDING ON THE LIGHT IS DIFFICULT TO SEE AS WELL...

Jun 28, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED TO PLACE THE VEHICLE COMPLETELY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE PART W...

Jun 28, 2016 Power Train 13,700 mi

WHEN PLACING THE CAR INTO PARK, THOUGHT IT HAD GONE INTO PARK WHEN IN FACT THE CAR WAS IN NEUTRAL. AS I WENT TO LEAVE THE CAR, IT STARTED TO ROLL A BIT. LUCKILY, I WAS ABLE TO JUMP BACK IN THE SEAT AND STOP THE CAR. THE DISPLAY LIGHT ON THE SHIFTER, DEPENDING ON THE LIGHT IS DIFFICULT TO SEE AS WELL...

Jun 28, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED TO PLACE THE VEHICLE COMPLETELY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE PART W...

Jun 27, 2016 Power Train 5,000 mi

I ALSO HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT. AS I CAME TO A STOP TO GET MY MAIL, I SHIFTED MY GEARSHIFT TO PARK. HOWEVER IT JUMPED BACK TO REVERSE, AND AS I OPENED THE DOOR AND STEPPED OUT, IT WAS ALREADY ROLLING BACKWARDS ONTO THE STREET. THE DOOR SLAMMED ME DOWN AND THE ...

Jun 27, 2016 Seat Belts 5,500 mi

DRIVER SEAT BELT DOES NOT RETRACT. THE DEALER WILL REPLACE THE SEAT BELT UNDER WARRANTY AS SOON AS THE NEW PARTS ARRIVE. I WILL AVOID DRIVING THE VEHICLE WITH A NON-FUNCTIONING SEAT BELT BECAUSE IT IS UNSAFE AND MAY BE ILLEGAL IN MY STATE.

Jun 27, 2016 Power Train 24,000 mi

AUTOMATIC TRANSMISSION GEAR SELECTOR IS CONFUSING AND SLOW. SEVERAL TIMES WHEN MAKING A "K" U TURN WHICH REQUIRES QUICKLY SELECTING AND SHIFTING BETWEEN DRIVE AND REVERSE, I WAS MISTAKENLY IN NEUTRAL AND THE TIME DELAY CAUSED MY CAR TO BE SITTING IN TRAFFIC FOR TOO LONG A PERIOD WHILE I FUSSED WITH...

Jun 27, 2016 Power Train 5,000 mi

I ALSO HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT. AS I CAME TO A STOP TO GET MY MAIL, I SHIFTED MY GEARSHIFT TO PARK. HOWEVER IT JUMPED BACK TO REVERSE, AND AS I OPENED THE DOOR AND STEPPED OUT, IT WAS ALREADY ROLLING BACKWARDS ONTO THE STREET. THE DOOR SLAMMED ME DOWN AND THE ...

Jun 27, 2016 Seat Belts 5,500 mi

DRIVER SEAT BELT DOES NOT RETRACT. THE DEALER WILL REPLACE THE SEAT BELT UNDER WARRANTY AS SOON AS THE NEW PARTS ARRIVE. I WILL AVOID DRIVING THE VEHICLE WITH A NON-FUNCTIONING SEAT BELT BECAUSE IT IS UNSAFE AND MAY BE ILLEGAL IN MY STATE.

Jun 27, 2016 Power Train 24,000 mi

AUTOMATIC TRANSMISSION GEAR SELECTOR IS CONFUSING AND SLOW. SEVERAL TIMES WHEN MAKING A "K" U TURN WHICH REQUIRES QUICKLY SELECTING AND SHIFTING BETWEEN DRIVE AND REVERSE, I WAS MISTAKENLY IN NEUTRAL AND THE TIME DELAY CAUSED MY CAR TO BE SITTING IN TRAFFIC FOR TOO LONG A PERIOD WHILE I FUSSED WITH...

Jun 25, 2016 Structure Crash 200 mi

AFTER PLACING MY VEHICLE IN PARK ON A FLAT SURFACE PARKING LOT AND GOT OUT OF MY VEHICLE IT STARTED TO ROLL BACK STRIKING ANOTHER CAR. IT CAUSED MINIMAL DAMAGE TO THE REAR BUMPER WHICH COSTED ME $200.00 TO REPLACE. I NOTIFIED THE DEALT WHO STATED ITS WAS USER ERROR AT THE TIME. NOW I'M STARTING TO S...

Jun 25, 2016 Power Train Crash 200 mi

AFTER PLACING MY VEHICLE IN PARK ON A FLAT SURFACE PARKING LOT AND GOT OUT OF MY VEHICLE IT STARTED TO ROLL BACK STRIKING ANOTHER CAR. IT CAUSED MINIMAL DAMAGE TO THE REAR BUMPER WHICH COSTED ME $200.00 TO REPLACE. I NOTIFIED THE DEALT WHO STATED ITS WAS USER ERROR AT THE TIME. NOW I'M STARTING TO S...

Jun 25, 2016 Structure Crash 200 mi

AFTER PLACING MY VEHICLE IN PARK ON A FLAT SURFACE PARKING LOT AND GOT OUT OF MY VEHICLE IT STARTED TO ROLL BACK STRIKING ANOTHER CAR. IT CAUSED MINIMAL DAMAGE TO THE REAR BUMPER WHICH COSTED ME $200.00 TO REPLACE. I NOTIFIED THE DEALT WHO STATED ITS WAS USER ERROR AT THE TIME. NOW I'M STARTING TO S...

Jun 25, 2016 Power Train Crash 200 mi

AFTER PLACING MY VEHICLE IN PARK ON A FLAT SURFACE PARKING LOT AND GOT OUT OF MY VEHICLE IT STARTED TO ROLL BACK STRIKING ANOTHER CAR. IT CAUSED MINIMAL DAMAGE TO THE REAR BUMPER WHICH COSTED ME $200.00 TO REPLACE. I NOTIFIED THE DEALT WHO STATED ITS WAS USER ERROR AT THE TIME. NOW I'M STARTING TO S...

Jun 24, 2016 Power Train 700 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SHIFTER WOULD ERRONEOUSLY SHIFT OUT OF GEAR AND A HUM WAS PRESENT COMING FROM THE TRANSMISSION. ALSO, THE DISPLAY PANEL CHANGED FROM DRIVE AND DISPLAYED A STRAIGHT LINE. THE VEHICLE BEGAN TO HESITATE AND REDUCE SPEED....

Jun 24, 2016 Power Train 700 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SHIFTER WOULD ERRONEOUSLY SHIFT OUT OF GEAR AND A HUM WAS PRESENT COMING FROM THE TRANSMISSION. ALSO, THE DISPLAY PANEL CHANGED FROM DRIVE AND DISPLAYED A STRAIGHT LINE. THE VEHICLE BEGAN TO HESITATE AND REDUCE SPEED....

Jun 23, 2016 Electrical System 9,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED WHILE THE KEY WAS IN HIS POCKET. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,800...

Jun 23, 2016 Electrical System 9,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED WHILE THE KEY WAS IN HIS POCKET. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,800...

Jun 22, 2016 Structure Crash 10,000 mi

THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STILL IN GEAR. WHEN I SAW THE NATIONAL NEW...

Jun 22, 2016 Power Train Crash 10,000 mi

THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STILL IN GEAR. WHEN I SAW THE NATIONAL NEW...

Jun 22, 2016 Power Train 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NU...

Jun 22, 2016 Seats 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NU...

Jun 22, 2016 Electrical System 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT PARKED THE VEHICLE AND THOUGHT HE TURNED OFF THE ENGINE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE ENGINE WAS ON. THE CONTACT ACTIVATED THE OFF BUTTON AND HAD NO INDICATION THAT THE ENGINE WAS STILL ON. THE FAILURE RECURRED NUMEROUS TIM...

Jun 22, 2016 Engine 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT PARKED THE VEHICLE AND THOUGHT HE TURNED OFF THE ENGINE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE ENGINE WAS ON. THE CONTACT ACTIVATED THE OFF BUTTON AND HAD NO INDICATION THAT THE ENGINE WAS STILL ON. THE FAILURE RECURRED NUMEROUS TIM...

Jun 22, 2016 Power Train 30,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AT TIMES, WHE...

Jun 22, 2016 Structure Crash 10,000 mi

THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STILL IN GEAR. WHEN I SAW THE NATIONAL NEW...

Jun 22, 2016 Power Train Crash 10,000 mi

THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STILL IN GEAR. WHEN I SAW THE NATIONAL NEW...

Jun 22, 2016 Power Train 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NU...

Jun 22, 2016 Seats 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NU...

Jun 22, 2016 Electrical System 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT PARKED THE VEHICLE AND THOUGHT HE TURNED OFF THE ENGINE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE ENGINE WAS ON. THE CONTACT ACTIVATED THE OFF BUTTON AND HAD NO INDICATION THAT THE ENGINE WAS STILL ON. THE FAILURE RECURRED NUMEROUS TIM...

Jun 22, 2016 Engine 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT PARKED THE VEHICLE AND THOUGHT HE TURNED OFF THE ENGINE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE ENGINE WAS ON. THE CONTACT ACTIVATED THE OFF BUTTON AND HAD NO INDICATION THAT THE ENGINE WAS STILL ON. THE FAILURE RECURRED NUMEROUS TIM...

Jun 22, 2016 Power Train 30,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AT TIMES, WHE...

Jun 21, 2016 Unknown Or Other Crash 10,000 mi

JEEP WAS IN THE DRIVEWAY AND HAD REMAINED THERE OVERNIGHT. MY HUSBAND AUTOSTARTED THE CAR USING THE KEYFOB FROM INSIDE THE HOUSE. MY SISTER WAS BEHIND THE CAR AS SHE WAS GOING TO GET HER BAG OUT OF THE TRUNK. THE CAR BEGAN TO MOVE IN REVERSE (ON OUR FLAT DRIVEWAY) AND PINNED HER BETWEEN THE JEEP AND...

Jun 21, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO THE PARK POSITION AND ATTEMPTING TO EXIT THE VEHICLE, IT BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TA...

Jun 21, 2016 Unknown Or Other 2,500 mi

THE ELECTRONIC SHIFTER IS DANGEROUS, I NEVER KNOW WHEN I AM IN PARK, DRIVE, NEUTRAL. IT IS EXTREMELY DIFFICULT TO OPERATE. I HAVE ASKED CHRYSLER TO INSTALL THE REDESIGNED 2016 MODEL IN MY 2015. THE REDESIGNED MODEL OPERATE WELL. I AM NOW CONCERNED FOR THE SAFETY OF MYSELF AND FAMILY MEMBERS. IT WAS ...

Jun 21, 2016 Power Train Crash 200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A METAL POLE AND METAL DUMPSTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED; HOWEVER, THE SHIFTER WAS REPAIR...

Jun 21, 2016 Unknown Or Other 15,250 mi

WHILE THE CAR IS IN STATIONERY MOOD, AUTOMATIC TRANSMISSION LEVER IS TOO DIFFICULT TO MOVE TO DIFFERENT POSITIONS. WHILE TRIED TO MOVE LEVER TO PARK OR DRIVE POSITION, IT AUTOMATICALLY RETURNS TO A CENTER NEUTRAL POSITION AND IT HAPPENED FEW TIMES BUT NO DAMAGE AND INJURY BECAUSE OF PROMPT ACTION. I...

Jun 21, 2016 Power Train 14,000 mi

ON FRIDAY MAY 20, 2016 I STOPPED AT THE SHELL GAS STATION TO GET A CUP OF COFFEE. I PLACED THE VEHICLE IN PARK (ENGINE RUNNING) AND EXITED THE VEHICLE. AS I WALKED TO THE STORE, OUT OF THE CORNER OF MY EYE I SAW MY GRAND CHEROKEE BACKING UP ACROSS THE LOT. I RAN TO THE VEHICLE, OPENED THE DRIVERS ...

Jun 21, 2016 Electrical System Crash 3,600 mi

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR W...

Jun 21, 2016 Engine Crash 3,600 mi

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR W...

Jun 21, 2016 Power Train Crash 3,600 mi

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR W...

Jun 21, 2016 Power Train 1,000 mi

WE, TOO, HAVE HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT IN OUR 2015 JEEP GRAND CHEROKEE. ONE OF THE CRITICAL MOVEMENTS IS WHEN YOU ARE IN A BUSY MALL, RESTAURANT OR OTHER VENUE'S PARKING AREAS. OFTEN, WHEN TRYING TO BACK OUT, WE SUDDENLY SEE A CAR APPROACHING AND TRY TO GET ...

Jun 21, 2016 Unknown Or Other Crash 10,000 mi

JEEP WAS IN THE DRIVEWAY AND HAD REMAINED THERE OVERNIGHT. MY HUSBAND AUTOSTARTED THE CAR USING THE KEYFOB FROM INSIDE THE HOUSE. MY SISTER WAS BEHIND THE CAR AS SHE WAS GOING TO GET HER BAG OUT OF THE TRUNK. THE CAR BEGAN TO MOVE IN REVERSE (ON OUR FLAT DRIVEWAY) AND PINNED HER BETWEEN THE JEEP AND...

Jun 21, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO THE PARK POSITION AND ATTEMPTING TO EXIT THE VEHICLE, IT BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TA...

Jun 21, 2016 Unknown Or Other 2,500 mi

THE ELECTRONIC SHIFTER IS DANGEROUS, I NEVER KNOW WHEN I AM IN PARK, DRIVE, NEUTRAL. IT IS EXTREMELY DIFFICULT TO OPERATE. I HAVE ASKED CHRYSLER TO INSTALL THE REDESIGNED 2016 MODEL IN MY 2015. THE REDESIGNED MODEL OPERATE WELL. I AM NOW CONCERNED FOR THE SAFETY OF MYSELF AND FAMILY MEMBERS. IT WAS ...

Jun 21, 2016 Power Train Crash 200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A METAL POLE AND METAL DUMPSTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED; HOWEVER, THE SHIFTER WAS REPAIR...

Jun 21, 2016 Unknown Or Other 15,250 mi

WHILE THE CAR IS IN STATIONERY MOOD, AUTOMATIC TRANSMISSION LEVER IS TOO DIFFICULT TO MOVE TO DIFFERENT POSITIONS. WHILE TRIED TO MOVE LEVER TO PARK OR DRIVE POSITION, IT AUTOMATICALLY RETURNS TO A CENTER NEUTRAL POSITION AND IT HAPPENED FEW TIMES BUT NO DAMAGE AND INJURY BECAUSE OF PROMPT ACTION. I...

Jun 21, 2016 Power Train 14,000 mi

ON FRIDAY MAY 20, 2016 I STOPPED AT THE SHELL GAS STATION TO GET A CUP OF COFFEE. I PLACED THE VEHICLE IN PARK (ENGINE RUNNING) AND EXITED THE VEHICLE. AS I WALKED TO THE STORE, OUT OF THE CORNER OF MY EYE I SAW MY GRAND CHEROKEE BACKING UP ACROSS THE LOT. I RAN TO THE VEHICLE, OPENED THE DRIVERS ...

Jun 21, 2016 Electrical System Crash 3,600 mi

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR W...

Jun 21, 2016 Engine Crash 3,600 mi

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR W...

Jun 21, 2016 Power Train Crash 3,600 mi

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR W...

Jun 21, 2016 Power Train 1,000 mi

WE, TOO, HAVE HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT IN OUR 2015 JEEP GRAND CHEROKEE. ONE OF THE CRITICAL MOVEMENTS IS WHEN YOU ARE IN A BUSY MALL, RESTAURANT OR OTHER VENUE'S PARKING AREAS. OFTEN, WHEN TRYING TO BACK OUT, WE SUDDENLY SEE A CAR APPROACHING AND TRY TO GET ...

Jun 20, 2016 Power Train

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT VOLUNTARILY SHIFTED INTO REVERSE AND ROLLED INTO A LAKE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE...

Jun 20, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T...

Jun 20, 2016 Power Train 3,000 mi

EVERY TIME I DRIVE THE VEHICLE I HAVE PROBLEMS PROPERLY SHIFTING INTO THE CORRECT GEAR, ESPECIALLY REVERSE AND PARK. SOMETIMES THE SHIFTER DOESN'T MOVE AT ALL, SOMETIMES IT SHIFTS TOO FAR. THIS PROBLEM IS WELL KNOWN BY JEEP AND THEY HAVE DONE NOTHING EXCEPT RECOGNIZE THERE IS A PROBLEM AND SUGGEST I...

Jun 20, 2016 Power Train

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT VOLUNTARILY SHIFTED INTO REVERSE AND ROLLED INTO A LAKE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE...

Jun 20, 2016 Power Train

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T...

Jun 20, 2016 Power Train 3,000 mi

EVERY TIME I DRIVE THE VEHICLE I HAVE PROBLEMS PROPERLY SHIFTING INTO THE CORRECT GEAR, ESPECIALLY REVERSE AND PARK. SOMETIMES THE SHIFTER DOESN'T MOVE AT ALL, SOMETIMES IT SHIFTS TOO FAR. THIS PROBLEM IS WELL KNOWN BY JEEP AND THEY HAVE DONE NOTHING EXCEPT RECOGNIZE THERE IS A PROBLEM AND SUGGEST I...

Jun 15, 2016 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE SHIFTING TO THE PARK POSITION, THE VEHICLE FAILED TO STOP AND CRASHED INTO A GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO...

Jun 15, 2016 Power Train Crash 6,000 mi

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED IN A PARKING LOT, THE CONTACT'S VEHICLE ROLLED AWAY AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES....

Jun 15, 2016 Power Train Crash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE SHIFTING TO THE PARK POSITION, THE VEHICLE FAILED TO STOP AND CRASHED INTO A GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO...

Jun 15, 2016 Power Train Crash 6,000 mi

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED IN A PARKING LOT, THE CONTACT'S VEHICLE ROLLED AWAY AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES....

Jun 9, 2016 Power Train 12,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION O...

Jun 9, 2016 Power Train 12,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION O...

Jun 7, 2016 Engine 8,000 mi

WHEN DRIVING MY VEHICLE LONG DISTANCES ON THE HIGHWAY THEN ENTERING THE CITY THE TRANSMISSION WILL SHIFT HARD BETWEEN THIRD AND SECOND GEAR. IT WILL STAY THAT WAY FOR A DAY AND THEN AFTER SITTING FOR OVER 12 HOURS IT WILL SLOWLY START TO GO AWAY. JEEP DID ON FLASH UPDATES AND WAS ON ABLE TO RESOL...

Jun 7, 2016 Engine 8,000 mi

WHEN DRIVING MY VEHICLE LONG DISTANCES ON THE HIGHWAY THEN ENTERING THE CITY THE TRANSMISSION WILL SHIFT HARD BETWEEN THIRD AND SECOND GEAR. IT WILL STAY THAT WAY FOR A DAY AND THEN AFTER SITTING FOR OVER 12 HOURS IT WILL SLOWLY START TO GO AWAY. JEEP DID ON FLASH UPDATES AND WAS ON ABLE TO RESOL...

Jun 6, 2016 Power Train Crash 15,823 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE ELECTRONIC SHIFTER WAS IN PARK, THE VEHICLE INDEPENDENTLY MOVED BACKWARDS AND STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THE REAR PASSENGER SIDE BUM...

Jun 6, 2016 Power Train Crash 15,823 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE ELECTRONIC SHIFTER WAS IN PARK, THE VEHICLE INDEPENDENTLY MOVED BACKWARDS AND STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THE REAR PASSENGER SIDE BUM...

Jun 4, 2016 Power Train Crash 16,000 mi

THE JEEP'S ELECTRONIC TRANSMISSION DID NOT FULLY SHIFT IN TO THE "PARK" POSITION WHILE STILL RUNNING. MY WIFE EXITED THE VEHICLE TO TAKE OUR 3 YEAR OLD FROM THE BACK SEAT AND THE JEEP BEGAN TO ROLL AWAY. SHE RAN AND JUMPED IN TO THE DRIVER'S SEAT TO STOP IT AND IN THE PROCESS HER FOOT SLIPPED FROM T...

Jun 4, 2016 Electronic Stability Control (esc) 7,500 mi

I PURCHASED A BRAND NEW 2015 GRAND CHEROKEE LATE LAST YEAR, AND I'VE BEEN HAVING ISSUES WITH THE SHIFTER SINCE DAY ONE. I WAS DRIVING ON THE FREEWAY COMING HOME FROM WORK AND THE GEAR SLIPPED OUT OF PLACE. I'VE BEEN DOWN TO THE DEALERSHIP TO COMPLAIN ABOUT IT BUT OF COURSE THEY DON'T CARE. IT REALLY...

Jun 4, 2016 Power Train 7,500 mi

I PURCHASED A BRAND NEW 2015 GRAND CHEROKEE LATE LAST YEAR, AND I'VE BEEN HAVING ISSUES WITH THE SHIFTER SINCE DAY ONE. I WAS DRIVING ON THE FREEWAY COMING HOME FROM WORK AND THE GEAR SLIPPED OUT OF PLACE. I'VE BEEN DOWN TO THE DEALERSHIP TO COMPLAIN ABOUT IT BUT OF COURSE THEY DON'T CARE. IT REALLY...

Jun 4, 2016 Engine Crash 8,100 mi

VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.

Jun 4, 2016 Power Train Crash 8,100 mi

VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.

Jun 4, 2016 Power Train Crash 16,000 mi

THE JEEP'S ELECTRONIC TRANSMISSION DID NOT FULLY SHIFT IN TO THE "PARK" POSITION WHILE STILL RUNNING. MY WIFE EXITED THE VEHICLE TO TAKE OUR 3 YEAR OLD FROM THE BACK SEAT AND THE JEEP BEGAN TO ROLL AWAY. SHE RAN AND JUMPED IN TO THE DRIVER'S SEAT TO STOP IT AND IN THE PROCESS HER FOOT SLIPPED FROM T...

Jun 4, 2016 Electronic Stability Control (esc) 7,500 mi

I PURCHASED A BRAND NEW 2015 GRAND CHEROKEE LATE LAST YEAR, AND I'VE BEEN HAVING ISSUES WITH THE SHIFTER SINCE DAY ONE. I WAS DRIVING ON THE FREEWAY COMING HOME FROM WORK AND THE GEAR SLIPPED OUT OF PLACE. I'VE BEEN DOWN TO THE DEALERSHIP TO COMPLAIN ABOUT IT BUT OF COURSE THEY DON'T CARE. IT REALLY...

Jun 4, 2016 Power Train 7,500 mi

I PURCHASED A BRAND NEW 2015 GRAND CHEROKEE LATE LAST YEAR, AND I'VE BEEN HAVING ISSUES WITH THE SHIFTER SINCE DAY ONE. I WAS DRIVING ON THE FREEWAY COMING HOME FROM WORK AND THE GEAR SLIPPED OUT OF PLACE. I'VE BEEN DOWN TO THE DEALERSHIP TO COMPLAIN ABOUT IT BUT OF COURSE THEY DON'T CARE. IT REALLY...

Jun 4, 2016 Engine Crash 8,100 mi

VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.

Jun 4, 2016 Power Train Crash 8,100 mi

VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.

Jun 3, 2016 Power Train Crash 25,000 mi

I PUT THE CAR IN PARK (ENGINE STILL RUNNING) TO GO OUT OF THE VEHICLE TO TALK TO SOMEONE. I TURNED AROUND AND THE CAR WAS ROLLING BACKWARDS. IT GAINED SPEED AS IT APPROACHED A HILL, CROSSED OVER A SIDEWALK AND SLAMMED INTO A TREE. I HAD 2 BIKES ON A BIKE RACK ON THE BACK, WHICH TOOK THE BRUNT OF TH...

Jun 3, 2016 Service Brakes

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (SERVICE BRAKES, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Jun 3, 2016 Electrical System

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (SERVICE BRAKES, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Jun 3, 2016 Engine 21,000 mi

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE A...

Jun 3, 2016 Power Train 21,000 mi

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE A...

Jun 3, 2016 Vehicle Speed Control 21,000 mi

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE A...

Jun 3, 2016 Power Train Crash 25,000 mi

I PUT THE CAR IN PARK (ENGINE STILL RUNNING) TO GO OUT OF THE VEHICLE TO TALK TO SOMEONE. I TURNED AROUND AND THE CAR WAS ROLLING BACKWARDS. IT GAINED SPEED AS IT APPROACHED A HILL, CROSSED OVER A SIDEWALK AND SLAMMED INTO A TREE. I HAD 2 BIKES ON A BIKE RACK ON THE BACK, WHICH TOOK THE BRUNT OF TH...

Jun 3, 2016 Service Brakes

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (SERVICE BRAKES, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Jun 3, 2016 Electrical System

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (SERVICE BRAKES, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Jun 3, 2016 Engine 21,000 mi

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE A...

Jun 3, 2016 Power Train 21,000 mi

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE A...

Jun 3, 2016 Vehicle Speed Control 21,000 mi

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE A...

Jun 1, 2016 Structure Crash 2,500 mi

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN...

Jun 1, 2016 Electrical System Crash 2,500 mi

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN...

Jun 1, 2016 Power Train Crash 2,500 mi

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN...

Jun 1, 2016 Structure Crash 2,500 mi

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN...

Jun 1, 2016 Electrical System Crash 2,500 mi

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN...

Jun 1, 2016 Power Train Crash 2,500 mi

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN...

May 31, 2016 Electrical System 500 mi

ON TWO OCCASIONS, THE FIRST TIME WAS WITHIN A COUPLE DAYS OF OWNING THE VEHICIE, I HAVE HAD THE JEEP START REMOTELY IN MY GARAGE DUE TO THE REMOTE KEY TRANSPONDER IN MY POCKET AND THE ATTACHED KEYS ON THE KEY RING DEPRESS THE REMOTE START BUTTON, WHICH REQUIRES TWO PRESSES TO ACTIVATE. I HAVE ALSO H...

May 31, 2016 Power Train 3,800 mi

THE TRANSMISSION SEEMS TO SLIP WHEN I COME TO A STOP AND THEN TRY TO ACCELERATE AT INTERSECTIONS. I'LL DEPRESS THE GAS, NOTHING HAPPENS, AND THEN SUDDENLY IT JERKS FORWARD. IT DOES IT ALL THE TIME, BUT WORSE WHEN THE VEHICLE IS COLD/HADN'T BEEN DRIVEN. THE TRANSMISSION SEEMS TO CONSTANTLY STRUGGLE T...

May 31, 2016 Electrical System 3,900 mi

ON TWO OCCASIONS WHILE STANDING IN MY GARAGE WITH THE JEEP PARKED AND NOT USED OR RUNNING FOR DAYS, THE INSTRUMENT PANEL SUDDENLY COMES ALIVE INSIDE THE VEHICLE WITHOUT OPENING THE DOOR, TOUCHING THE DOOR HANDLE, OR HAVING THE REMOTE KEY TRANSPONDER ANYWHERE NEAR THE VEHICLE (THEY WERE BOTH INSIDE T...

May 31, 2016 Electrical System 500 mi

ON TWO OCCASIONS, THE FIRST TIME WAS WITHIN A COUPLE DAYS OF OWNING THE VEHICIE, I HAVE HAD THE JEEP START REMOTELY IN MY GARAGE DUE TO THE REMOTE KEY TRANSPONDER IN MY POCKET AND THE ATTACHED KEYS ON THE KEY RING DEPRESS THE REMOTE START BUTTON, WHICH REQUIRES TWO PRESSES TO ACTIVATE. I HAVE ALSO H...

May 31, 2016 Power Train 3,800 mi

THE TRANSMISSION SEEMS TO SLIP WHEN I COME TO A STOP AND THEN TRY TO ACCELERATE AT INTERSECTIONS. I'LL DEPRESS THE GAS, NOTHING HAPPENS, AND THEN SUDDENLY IT JERKS FORWARD. IT DOES IT ALL THE TIME, BUT WORSE WHEN THE VEHICLE IS COLD/HADN'T BEEN DRIVEN. THE TRANSMISSION SEEMS TO CONSTANTLY STRUGGLE T...

May 31, 2016 Electrical System 3,900 mi

ON TWO OCCASIONS WHILE STANDING IN MY GARAGE WITH THE JEEP PARKED AND NOT USED OR RUNNING FOR DAYS, THE INSTRUMENT PANEL SUDDENLY COMES ALIVE INSIDE THE VEHICLE WITHOUT OPENING THE DOOR, TOUCHING THE DOOR HANDLE, OR HAVING THE REMOTE KEY TRANSPONDER ANYWHERE NEAR THE VEHICLE (THEY WERE BOTH INSIDE T...

May 29, 2016 Structure 190,511 mi

R ROLLED INTO TREE,DRIVERS DOOR WAS JAMMED. WALKED TO HOUSE GOT KEYS AND HUSBAND WHO CLIMBED OVER THE CONSOLE AND BACKED THE CAR OUT FROM BETWEEN TWO TREES DROVE TO OUR HOUSE.THE CAR WAS ORIGINALLY IN PARK STANDING STILL I WAS NOT IN THE CAR WHEN THIS HAPPENED, HOME IS LOCATED ON A RURAL ROAD. THE ...

May 29, 2016 Power Train 190,511 mi

R ROLLED INTO TREE,DRIVERS DOOR WAS JAMMED. WALKED TO HOUSE GOT KEYS AND HUSBAND WHO CLIMBED OVER THE CONSOLE AND BACKED THE CAR OUT FROM BETWEEN TWO TREES DROVE TO OUR HOUSE.THE CAR WAS ORIGINALLY IN PARK STANDING STILL I WAS NOT IN THE CAR WHEN THIS HAPPENED, HOME IS LOCATED ON A RURAL ROAD. THE ...

May 29, 2016 Structure 190,511 mi

R ROLLED INTO TREE,DRIVERS DOOR WAS JAMMED. WALKED TO HOUSE GOT KEYS AND HUSBAND WHO CLIMBED OVER THE CONSOLE AND BACKED THE CAR OUT FROM BETWEEN TWO TREES DROVE TO OUR HOUSE.THE CAR WAS ORIGINALLY IN PARK STANDING STILL I WAS NOT IN THE CAR WHEN THIS HAPPENED, HOME IS LOCATED ON A RURAL ROAD. THE ...

May 29, 2016 Power Train 190,511 mi

R ROLLED INTO TREE,DRIVERS DOOR WAS JAMMED. WALKED TO HOUSE GOT KEYS AND HUSBAND WHO CLIMBED OVER THE CONSOLE AND BACKED THE CAR OUT FROM BETWEEN TWO TREES DROVE TO OUR HOUSE.THE CAR WAS ORIGINALLY IN PARK STANDING STILL I WAS NOT IN THE CAR WHEN THIS HAPPENED, HOME IS LOCATED ON A RURAL ROAD. THE ...

May 24, 2016 Power Train Crash 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT STARTED THE VEHICLE AND IT ROLLED BACKWARDS IN REVERSE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSE...

May 24, 2016 Unknown Or Other

ELECTRONIC SHIFTER DOES NOT ENGAGE IN TO PARK. ON NUMEROUS OCCASIONS THE CAR HAS STARTED TO ROLL WHEN I THOUGHT IT WAS IN PARK. THE SHIFTER IS TERRIBLY DANGERS AND CUMBERSOME TO USE CORRECTLY TO FIND GEARS. THIS IS ALWAYS WHEN PARKING OR WHEN STARTING UP. DANGEROUS.

May 24, 2016 Power Train Crash 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT STARTED THE VEHICLE AND IT ROLLED BACKWARDS IN REVERSE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSE...

May 24, 2016 Unknown Or Other

ELECTRONIC SHIFTER DOES NOT ENGAGE IN TO PARK. ON NUMEROUS OCCASIONS THE CAR HAS STARTED TO ROLL WHEN I THOUGHT IT WAS IN PARK. THE SHIFTER IS TERRIBLY DANGERS AND CUMBERSOME TO USE CORRECTLY TO FIND GEARS. THIS IS ALWAYS WHEN PARKING OR WHEN STARTING UP. DANGEROUS.

May 23, 2016 Power Train 2,340 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAI...

May 23, 2016 Power Train Crash 15,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE CONTACT'S GARAGE WITH A PASSENGER IN THE VEHICLE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIV...

May 23, 2016 Power Train Crash 2,021 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN FRONT OF A STORE, IT ROLLED FORWARD INTO THE STORE AND A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED DUE TO LACK OF PARTS. THE APPROXIMATE...

May 23, 2016 Power Train 2,340 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAI...

May 23, 2016 Power Train Crash 15,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE CONTACT'S GARAGE WITH A PASSENGER IN THE VEHICLE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIV...

May 23, 2016 Power Train Crash 2,021 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN FRONT OF A STORE, IT ROLLED FORWARD INTO THE STORE AND A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED DUE TO LACK OF PARTS. THE APPROXIMATE...

May 19, 2016 Service Brakes 35,000 mi

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE IS...

May 19, 2016 Engine 35,000 mi

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE IS...

May 19, 2016 Steering 35,000 mi

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE IS...

May 19, 2016 Power Train 200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WITHIN THIRTY DAYS OF OWNING THE VEHICLE, THE GEARS INADVERTENTLY SHIFTED INTO REVERSE WHEN THE CONTACT PLACED THE VEHICLE IN PARK. THE ONLY INDICATORS THAT ALERTED THE CONTACT OF THE FAILURE WAS THE VEHICLE ROLLING IN REVERSE AND THE BACKUP CAMERA. T...

May 19, 2016 Service Brakes 35,000 mi

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE IS...

May 19, 2016 Engine 35,000 mi

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE IS...

May 19, 2016 Steering 35,000 mi

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE IS...

May 19, 2016 Power Train 200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WITHIN THIRTY DAYS OF OWNING THE VEHICLE, THE GEARS INADVERTENTLY SHIFTED INTO REVERSE WHEN THE CONTACT PLACED THE VEHICLE IN PARK. THE ONLY INDICATORS THAT ALERTED THE CONTACT OF THE FAILURE WAS THE VEHICLE ROLLING IN REVERSE AND THE BACKUP CAMERA. T...

May 17, 2016 Power Train Crash 10,000 mi

RECALL 16V-240: LAST NIGHT, I RECEIVED A CALL WHILE IN THE GROCERY STORE THAT MY CAR HAD BEEN INVOLVED IN AN ACCIDENT. WHEN I WENT OUTSIDE, MY CAR HAD RUN INTO THE CAR FRONT OF ME IN THE PARKING LOT. THE CAR WAS RUNNING, THE DOORS WERE LOCKED AND THE ENGINE WAS IN GEAR. THERE APPEAR TO BE SEVERA...

May 17, 2016 Power Train Crash 10,000 mi

RECALL 16V-240: LAST NIGHT, I RECEIVED A CALL WHILE IN THE GROCERY STORE THAT MY CAR HAD BEEN INVOLVED IN AN ACCIDENT. WHEN I WENT OUTSIDE, MY CAR HAD RUN INTO THE CAR FRONT OF ME IN THE PARKING LOT. THE CAR WAS RUNNING, THE DOORS WERE LOCKED AND THE ENGINE WAS IN GEAR. THERE APPEAR TO BE SEVERA...

May 16, 2016 Power Train 10,000 mi

I AM PUTTING IN A COMPLAINT FOR MY 2015 JEEP GRAND CHEROKEE AND THE ELECTRONIC SHIFTER. ON MULTIPLE OCCASIONS, I HAVE BEEN IN A SITUATION WHERE QUICKLY SELECTING GEARS OR SWITCHING GEARS WAS NECESSARY IN ORDER TO AVOID A HAZARDOUS SITUATION. I HAVE ALSO EXPERIENCED INSTANCES WHERE I THOUGHT I HAD ...

May 16, 2016 Power Train 10,000 mi

I AM PUTTING IN A COMPLAINT FOR MY 2015 JEEP GRAND CHEROKEE AND THE ELECTRONIC SHIFTER. ON MULTIPLE OCCASIONS, I HAVE BEEN IN A SITUATION WHERE QUICKLY SELECTING GEARS OR SWITCHING GEARS WAS NECESSARY IN ORDER TO AVOID A HAZARDOUS SITUATION. I HAVE ALSO EXPERIENCED INSTANCES WHERE I THOUGHT I HAD ...

May 15, 2016 Power Train Crash 17,000 mi

THERE ARE A TOTAL OF THREE INCIDENTS THAT HAD OCCURRED, ALL WITHIN A COUPLE MONTHS OF EACH OTHER. THE FIRST INCIDENT HAPPENED LATE DECEMBER/ EARLY JANUARY. FINISHING UP WORK I LEAVE THE BUILDING AND START MY CAR UP. WHEN I PUT IT IN REVERSE, TO PULL OUT, THE JEEP LURCHED VIOLENTLY FORWARD COLLIDING...

May 15, 2016 Power Train Crash 17,000 mi

THERE ARE A TOTAL OF THREE INCIDENTS THAT HAD OCCURRED, ALL WITHIN A COUPLE MONTHS OF EACH OTHER. THE FIRST INCIDENT HAPPENED LATE DECEMBER/ EARLY JANUARY. FINISHING UP WORK I LEAVE THE BUILDING AND START MY CAR UP. WHEN I PUT IT IN REVERSE, TO PULL OUT, THE JEEP LURCHED VIOLENTLY FORWARD COLLIDING...

May 14, 2016 Power Train 6,500 mi

VEHICLE STARTED TO JERK/HARD SHIFT AND SLIP WHEN SHIFTING FROM 1-2 AND 2-3 WHILE DRIVING ON A CITY STREET. I TOOK THE VEHICLE INTO THE DEALER WHO REPLACED THE VALVE BODY, RAN THE FLASH SOFTWARE UPDATE AND REPROGRAMMED THE PCM. THE DEALER TEST DROVE THE VEHICLE AND INDICATED THAT THE "TRANS SHIFTS...

May 14, 2016 Power Train 6,500 mi

VEHICLE STARTED TO JERK/HARD SHIFT AND SLIP WHEN SHIFTING FROM 1-2 AND 2-3 WHILE DRIVING ON A CITY STREET. I TOOK THE VEHICLE INTO THE DEALER WHO REPLACED THE VALVE BODY, RAN THE FLASH SOFTWARE UPDATE AND REPROGRAMMED THE PCM. THE DEALER TEST DROVE THE VEHICLE AND INDICATED THAT THE "TRANS SHIFTS...

May 13, 2016 Power Train 18,000 mi

TRANSMISSION CANNOT BE PLACED FROM NEUTRAL INTO DRIVE IF THE VEHICLE IS MOVING. THE VEHICLE AND DRIVER WAS IN A CAR WASH (DELTA SONIC) BEING MOVED BY AN AUTOMATED CONVEYOR SYSTEM. AT THE END OF THE CAR WASH CYCLE, THE DRIVER IS INSTRUCTED BY CAR WASH LIGHTS TO MOVE THE CAR FORWARD OUT OF THE CAR W...

May 13, 2016 Power Train 100 mi

THE SHIFTER IN THE VEHICLE IS DEFINITELY NOT A GOOD DESIGN. AFTER MONTHS OF OWNING THE JEEP, (DEC 2015) I STILL COULD NOT SAFELY ASSUME I HAD IT IN THE CORRECT GEAR. CAN NOT TRUST WITHOUT LOOKING, AND IN THE SUNLIGHT I'S EXTREMELY DIFFICULT. I THOUGHT SOME OF THE COMPLAINTS EARLY ON WERE PEOPLE WH...

May 13, 2016 Power Train 10,000 mi

THE SHIFTER DOES NOT ALWAYS GO INTO PARK. I HAVE TO SOMETIMES MAKE MULTIPLE ATTEMPTS PUSHING UP ON THE SHIFTER FOR IT TO GO TO PARK. THIS HAS HAPPENED MORE THAN A DOZEN TIMES. FOR EXAMPLE, ONCE I WAS GOING INTO PARK I PUSHED THE LEVER UP ALL THE WAY UNTIL IT STOPPED. I BELIEVED I WAS IN PARK BEC...

May 13, 2016 Power Train 18,000 mi

TRANSMISSION CANNOT BE PLACED FROM NEUTRAL INTO DRIVE IF THE VEHICLE IS MOVING. THE VEHICLE AND DRIVER WAS IN A CAR WASH (DELTA SONIC) BEING MOVED BY AN AUTOMATED CONVEYOR SYSTEM. AT THE END OF THE CAR WASH CYCLE, THE DRIVER IS INSTRUCTED BY CAR WASH LIGHTS TO MOVE THE CAR FORWARD OUT OF THE CAR W...

May 13, 2016 Power Train 100 mi

THE SHIFTER IN THE VEHICLE IS DEFINITELY NOT A GOOD DESIGN. AFTER MONTHS OF OWNING THE JEEP, (DEC 2015) I STILL COULD NOT SAFELY ASSUME I HAD IT IN THE CORRECT GEAR. CAN NOT TRUST WITHOUT LOOKING, AND IN THE SUNLIGHT I'S EXTREMELY DIFFICULT. I THOUGHT SOME OF THE COMPLAINTS EARLY ON WERE PEOPLE WH...

May 13, 2016 Power Train 10,000 mi

THE SHIFTER DOES NOT ALWAYS GO INTO PARK. I HAVE TO SOMETIMES MAKE MULTIPLE ATTEMPTS PUSHING UP ON THE SHIFTER FOR IT TO GO TO PARK. THIS HAS HAPPENED MORE THAN A DOZEN TIMES. FOR EXAMPLE, ONCE I WAS GOING INTO PARK I PUSHED THE LEVER UP ALL THE WAY UNTIL IT STOPPED. I BELIEVED I WAS IN PARK BEC...

May 11, 2016 Unknown Or Other 12,500 mi

ON NUMEROUS OCCASIONS AFTER WE BOUGHT OUT JEEP, AFTER SHIFTING THE GEAR LEVER THE JEEP WAS IN A GEAR OTHER THAN WHAT WAS SELECTED. ON SEVERAL OCCASIONS, WE WOULD SHIFT THE LEVER UPWARD TO PARK , PUSH THE OFF BUTTON, START TO EXIT THE VEHICLE AND IT WOULD BEGIN TO ROLL. ON APRIL 6, 2016, MY HUSBAND...

May 11, 2016 Unknown Or Other 12,500 mi

ON NUMEROUS OCCASIONS AFTER WE BOUGHT OUT JEEP, AFTER SHIFTING THE GEAR LEVER THE JEEP WAS IN A GEAR OTHER THAN WHAT WAS SELECTED. ON SEVERAL OCCASIONS, WE WOULD SHIFT THE LEVER UPWARD TO PARK , PUSH THE OFF BUTTON, START TO EXIT THE VEHICLE AND IT WOULD BEGIN TO ROLL. ON APRIL 6, 2016, MY HUSBAND...

May 8, 2016 Power Train Crash 3,000 mi

I HAVE A 2015 JEEP GRAND CHEROKEE WITH A MONOSTABLE GEAR SHIFTER. NUMEROUS TIMES I HAVE HAD THE CAR GO INTO AN UNDESIRED GEAR. ON OCTOBER 20, 2015, I DROVE THE CAR INTO THE GARAGE TO PARK IT; I PLACED IT IN WHAT I THOUGHT TO BE PARK, EXITED THE VEHICLE, AND THEN THE VEHICLE (IN REVERSE) STARTED TO...

May 8, 2016 Power Train Crash 3,000 mi

I HAVE A 2015 JEEP GRAND CHEROKEE WITH A MONOSTABLE GEAR SHIFTER. NUMEROUS TIMES I HAVE HAD THE CAR GO INTO AN UNDESIRED GEAR. ON OCTOBER 20, 2015, I DROVE THE CAR INTO THE GARAGE TO PARK IT; I PLACED IT IN WHAT I THOUGHT TO BE PARK, EXITED THE VEHICLE, AND THEN THE VEHICLE (IN REVERSE) STARTED TO...

May 2, 2016 Engine 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASS...

May 2, 2016 Wheels 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASS...

May 2, 2016 Engine 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASS...

May 2, 2016 Wheels 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASS...

Apr 30, 2016 Unknown Or Other 15,000 mi

ON 11/3/2015, I PUT MY CAR IN PARK, ENGINE WAS STILL RUNNING, AND I EXITED VEHICLE. HOWEVER, CAR DID NOT GO INTO PARK, ROLLED FORWARD, KNOCKED ME DOWN AND ROLLED OVER MY LEFT FOOT WITH BACK REAR TIRE. THE PARKING GEAR DID NOT ENGAGE AND I WAS NOT ALERTED THAT IT WAS STILL IN DRIVE. THIS OCCURRED IN...

Apr 30, 2016 Unknown Or Other 15,000 mi

ON 11/3/2015, I PUT MY CAR IN PARK, ENGINE WAS STILL RUNNING, AND I EXITED VEHICLE. HOWEVER, CAR DID NOT GO INTO PARK, ROLLED FORWARD, KNOCKED ME DOWN AND ROLLED OVER MY LEFT FOOT WITH BACK REAR TIRE. THE PARKING GEAR DID NOT ENGAGE AND I WAS NOT ALERTED THAT IT WAS STILL IN DRIVE. THIS OCCURRED IN...

Apr 29, 2016 Power Train Crash 6,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING AND EXITING THE VEHICLE, IT ROLLED AWAY WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAI...

Apr 29, 2016 Unknown Or Other 13,500 mi

MY JEEP CHEROKEE NUMEROUS TIMES HAS STARTED ROLLING AFTER STEPPING ON THE BRAKE AND SHIFTING THE JEEP INTO PARK.THE JEEP SOMETIMES GOES INTO PARK SOMETIMES GOES INTO NEUTRAL AND SOMETIMES GOES INTO REVERSE. I CALLED CHRYSLER ABOUT THE PROBLEM TO SEE IF THEIR WAS A RECALL ON MY VEHICLE AND THEY SAID ...

Apr 29, 2016 Power Train Crash 6,800 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING AND EXITING THE VEHICLE, IT ROLLED AWAY WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAI...

Apr 29, 2016 Unknown Or Other 13,500 mi

MY JEEP CHEROKEE NUMEROUS TIMES HAS STARTED ROLLING AFTER STEPPING ON THE BRAKE AND SHIFTING THE JEEP INTO PARK.THE JEEP SOMETIMES GOES INTO PARK SOMETIMES GOES INTO NEUTRAL AND SOMETIMES GOES INTO REVERSE. I CALLED CHRYSLER ABOUT THE PROBLEM TO SEE IF THEIR WAS A RECALL ON MY VEHICLE AND THEY SAID ...

Apr 25, 2016 Power Train 5,400 mi

SHIFTER DESIGN IS VERY POOR. CANNOT TELL WHEN IT IS IN PARK OR REVERSE. ALSO CANNOT SHIFT BETWEEN DRIVE AND REVERSE WITHOUT GOING INTO PARK FIRST. ON MORE THAN ONE OCCASION I HAD TO SHUT THE VEHICLE OFF AND RESTART BEFORE IT WOULD GO INTO REVERSE. THAT CREATED AN UNSAFE SITUATION. I WAS ON A BUSY CI...

Apr 25, 2016 Power Train 5,400 mi

SHIFTER DESIGN IS VERY POOR. CANNOT TELL WHEN IT IS IN PARK OR REVERSE. ALSO CANNOT SHIFT BETWEEN DRIVE AND REVERSE WITHOUT GOING INTO PARK FIRST. ON MORE THAN ONE OCCASION I HAD TO SHUT THE VEHICLE OFF AND RESTART BEFORE IT WOULD GO INTO REVERSE. THAT CREATED AN UNSAFE SITUATION. I WAS ON A BUSY CI...

Apr 24, 2016 Power Train Crash 15,000 mi

ON MORE THAN ONE OCCASION I HAVE STARTED TO GET OUT OF MY JEEP TO FIND THAT IT WAS NOT IN PARK. ON ONE OCCASION IT WAS IN NEUTRAL RATHER THAN PARK AND THE CAR ROLLED DOWN THE DRIVEWAY UNOCCUPIED. IT ROLLED INTO A DITCH. IT IS ALSO VERY EASY TO LEAVE THE CAR WITH THE ENGINE RUNNING BY MISTAKE. SERIOU...

Apr 24, 2016 Power Train Crash 15,000 mi

ON MORE THAN ONE OCCASION I HAVE STARTED TO GET OUT OF MY JEEP TO FIND THAT IT WAS NOT IN PARK. ON ONE OCCASION IT WAS IN NEUTRAL RATHER THAN PARK AND THE CAR ROLLED DOWN THE DRIVEWAY UNOCCUPIED. IT ROLLED INTO A DITCH. IT IS ALSO VERY EASY TO LEAVE THE CAR WITH THE ENGINE RUNNING BY MISTAKE. SERIOU...

Apr 23, 2016 Power Train

VEHICLE DOES NOT GO INTO PARK AT FIRST ATTEMPT. GOES TO REVERSE AND IF NOT CAREFUL YOU THINK YOU HAVE PLACED IT IN PARKED AND IT WILL ROLL AWAY OR MOVE IN REVERSE. I NOTICED THEY CHANGED THE GEAR SHIFT CONTROL MECHANISM IN 2016, THEY NEED TO CORRECT THESE 2015 WITH THE SAME FIX THE MANUFACTURE FELT ...

Apr 23, 2016 Power Train

VEHICLE DOES NOT GO INTO PARK AT FIRST ATTEMPT. GOES TO REVERSE AND IF NOT CAREFUL YOU THINK YOU HAVE PLACED IT IN PARKED AND IT WILL ROLL AWAY OR MOVE IN REVERSE. I NOTICED THEY CHANGED THE GEAR SHIFT CONTROL MECHANISM IN 2016, THEY NEED TO CORRECT THESE 2015 WITH THE SAME FIX THE MANUFACTURE FELT ...

Apr 16, 2016 Power Train 4,400 mi

THE VEHICLE RECENTLY ROLLED AWAY AFTER BEING PLACED INTO WHAT I BELIEVED WAS "P" PARK. THE ELECTRO IN TRANSMISSION SHIFTER DOES NOT SEEM TO FUNCTION PROPERLY AND FAILS TO PROVIDE CERTAINTY AS TO WHEN THE VEHICLE IS TRULY IN PARK. THE INCIDENT HAPPENED IN MY DRIVEWAY AND FORTUNATELY NOBODY WAS HURT...

Apr 16, 2016 Unknown Or Other 3,500 mi

TRANSMISSION SHIFTS HARD AND LUNGES FORWARD AND AND ALMOST HIT A PEDESTRIAN SOMETIMES WHEN SIFTING FROM REVERSE TO DRIVE IT TAKES 5 OR SO SECONDS TO RESPOND

Apr 16, 2016 Power Train 4,400 mi

THE VEHICLE RECENTLY ROLLED AWAY AFTER BEING PLACED INTO WHAT I BELIEVED WAS "P" PARK. THE ELECTRO IN TRANSMISSION SHIFTER DOES NOT SEEM TO FUNCTION PROPERLY AND FAILS TO PROVIDE CERTAINTY AS TO WHEN THE VEHICLE IS TRULY IN PARK. THE INCIDENT HAPPENED IN MY DRIVEWAY AND FORTUNATELY NOBODY WAS HURT...

Apr 16, 2016 Unknown Or Other 3,500 mi

TRANSMISSION SHIFTS HARD AND LUNGES FORWARD AND AND ALMOST HIT A PEDESTRIAN SOMETIMES WHEN SIFTING FROM REVERSE TO DRIVE IT TAKES 5 OR SO SECONDS TO RESPOND

Apr 12, 2016 Power Train 25,000 mi

I WAS DROPPING OFF A DVD RENTAL, I LEFT THE CAR RUNNING AND PUSHED THE 'RETURN TO CENTER' SHIFTER ALL THE WAY UP TO THE STOP LIMIT QUICKLY AND GOT OUT OF THE VEHICLE. MY 23 YEAR OLD SON WAS IN THE PASSENGER SEAT AND YELLED OUT "DAD THE CAR IS MOVING" I JUMPED BACK IN PUT MY FOOT ON THE BRAKE AND W...

Apr 12, 2016 Power Train 25,000 mi

I WAS DROPPING OFF A DVD RENTAL, I LEFT THE CAR RUNNING AND PUSHED THE 'RETURN TO CENTER' SHIFTER ALL THE WAY UP TO THE STOP LIMIT QUICKLY AND GOT OUT OF THE VEHICLE. MY 23 YEAR OLD SON WAS IN THE PASSENGER SEAT AND YELLED OUT "DAD THE CAR IS MOVING" I JUMPED BACK IN PUT MY FOOT ON THE BRAKE AND W...

Apr 11, 2016 Power Train Crash 2,500 mi

INTENDING TO BACK INTO MY DRIVEWAY, I SHIFTED INTO REVERSE. THE VEHICLE WAS NOT IN REVERSE AND CRASHED INTO THE VEHICLE THAT WAS PARKED ON THE CITY STREET ACROSS THE STREET DIRECTLY ACROSS FROM MY DRIVEWAY.

Apr 11, 2016 Power Train Crash 2,500 mi

INTENDING TO BACK INTO MY DRIVEWAY, I SHIFTED INTO REVERSE. THE VEHICLE WAS NOT IN REVERSE AND CRASHED INTO THE VEHICLE THAT WAS PARKED ON THE CITY STREET ACROSS THE STREET DIRECTLY ACROSS FROM MY DRIVEWAY.

Apr 7, 2016 Service Brakes 15,000 mi

JEEP WAS PARKED IN OUR DRIVEWAY WHICH HAS A SLIGHT INCLINE. LOOKED OUT OF THE WINDOW A FEW MINUTES AFTER IT WAS PARKED AND IT WAS OUT IN THE STREET. DROVE IT BACK UP THE DRIVEWAY 6 OR 7 TIMES AND PUT IT IN PARK. EACH TIME THE WHEELS ROLLED AND IT ROLLED DOWN THE DRIVEWAY INTO THE STREET. JUST BEFORE...

Apr 7, 2016 Service Brakes 15,000 mi

JEEP WAS PARKED IN OUR DRIVEWAY WHICH HAS A SLIGHT INCLINE. LOOKED OUT OF THE WINDOW A FEW MINUTES AFTER IT WAS PARKED AND IT WAS OUT IN THE STREET. DROVE IT BACK UP THE DRIVEWAY 6 OR 7 TIMES AND PUT IT IN PARK. EACH TIME THE WHEELS ROLLED AND IT ROLLED DOWN THE DRIVEWAY INTO THE STREET. JUST BEFORE...

Apr 4, 2016 Structure Crash 3,015 mi

I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING ...

Apr 4, 2016 Power Train Crash 3,015 mi

I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING ...

Apr 4, 2016 Structure Crash 3,015 mi

I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING ...

Apr 4, 2016 Power Train Crash 3,015 mi

I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING ...

Apr 1, 2016 Wheels Crash 10,000 mi

OUR DAUGHTER BOUGHT A 2015 JEEP GRAND CHEROKEE APPROXIMATELY SIX MONTHS AGO. HER "DREAM CAR". TWO WEEKS AGO, WHILE DRIVING HOME FROM LOS ANGELES, HER REAR TIRE BLEW OUT, CAUSING HER TO SPIN OUT ON THE FREEWAY, GETTING CLIPPED BY A BIG RIG AND TOSSED INTO THE CARPOOL LANE, FACING ONCOMING TRAFFIC. ...

Apr 1, 2016 Wheels Crash 10,000 mi

OUR DAUGHTER BOUGHT A 2015 JEEP GRAND CHEROKEE APPROXIMATELY SIX MONTHS AGO. HER "DREAM CAR". TWO WEEKS AGO, WHILE DRIVING HOME FROM LOS ANGELES, HER REAR TIRE BLEW OUT, CAUSING HER TO SPIN OUT ON THE FREEWAY, GETTING CLIPPED BY A BIG RIG AND TOSSED INTO THE CARPOOL LANE, FACING ONCOMING TRAFFIC. ...

Mar 25, 2016 Power Train Crash 1,300 mi

AFTER PUTTING THE VEHICLE IN WHAT I THOUGHT WAS PARK IN MY CIRCULAR DRIVE, I HIT THE POWER BUTTON AND EXITED THE VEHICLE. IT MUST HAVE BEEN IN NEUTRAL BECAUSE WHEN I TURNED AROUND TO GO BACK TO THE CAR TO FIGURE OUT WHAT WAS GOING ON WITH THE NOISE, I SAW MY 10 YEAR OLD PULL THE TRANSMISSION INTO D...

Mar 25, 2016 Power Train Crash 1,300 mi

AFTER PUTTING THE VEHICLE IN WHAT I THOUGHT WAS PARK IN MY CIRCULAR DRIVE, I HIT THE POWER BUTTON AND EXITED THE VEHICLE. IT MUST HAVE BEEN IN NEUTRAL BECAUSE WHEN I TURNED AROUND TO GO BACK TO THE CAR TO FIGURE OUT WHAT WAS GOING ON WITH THE NOISE, I SAW MY 10 YEAR OLD PULL THE TRANSMISSION INTO D...

Mar 24, 2016 Vehicle Speed Control 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mar 24, 2016 Power Train 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mar 24, 2016 Power Train Crash 5,994 mi

OUR 2015 JEEP GRAND CHEROKEE ROLLED DOWN A RAMP IN A VALET PARKING AREA. VALET ATTENDANT LEFT VEHICLE IN PARK AND VEHICLE TOOK OFF. CAUSED FRONT END TO RECEIVE MAJOR DAMAGE.

Mar 24, 2016 Power Train Crash 11,000 mi

3/7/16 CAR WAS PARKED AT WALMART PARKING LOT, ENGINE WAS LEFT RUNNING WITH MY WIFE IN PASSINGER SEAT. AFTER APPROX. 20 MIN. THE CAR BEGAN TO REVERSE. CAR WENT APPOX. 60 FT AND HIT ANOTHER PARKED CAR, MOVING IT APPROX. 1 1/2 FT SIDEWAYS. THE OTHER CAR WAS HIT ON DRIVER SIDE BETWEEN THE DOORS. MY WI...

Mar 24, 2016 Vehicle Speed Control 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mar 24, 2016 Power Train 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mar 24, 2016 Power Train Crash 5,994 mi

OUR 2015 JEEP GRAND CHEROKEE ROLLED DOWN A RAMP IN A VALET PARKING AREA. VALET ATTENDANT LEFT VEHICLE IN PARK AND VEHICLE TOOK OFF. CAUSED FRONT END TO RECEIVE MAJOR DAMAGE.

Mar 24, 2016 Power Train Crash 11,000 mi

3/7/16 CAR WAS PARKED AT WALMART PARKING LOT, ENGINE WAS LEFT RUNNING WITH MY WIFE IN PASSINGER SEAT. AFTER APPROX. 20 MIN. THE CAR BEGAN TO REVERSE. CAR WENT APPOX. 60 FT AND HIT ANOTHER PARKED CAR, MOVING IT APPROX. 1 1/2 FT SIDEWAYS. THE OTHER CAR WAS HIT ON DRIVER SIDE BETWEEN THE DOORS. MY WI...

Mar 23, 2016 Power Train Crash 1,600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A DRIVE-THRU, THE TRANSMISSION WAS SHIFTED INTO PARK. ONCE THE BRAKE PEDAL WAS RELEASED, THE VEHICLE LUNGED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED...

Mar 23, 2016 Power Train 600 mi

GEAR SELECTOR LEVER IS VERY DIFFICULT TO ENSURE THAT THE OPERATOR HAS SELECTED THE PROPER GEAR. WHAT WAS AN INTUITIVE FUNCTION IN ALMOST ALL VEHICLES IS IN THE VEHICLE NOW REQUIRES TOO MUCH TIME TO MAKE VISUAL CHECKS THAT PROPER GEAR SELECTION IS MADE. ITS POSSIBLE TO SHIFT UP INTO WHAT YOU THINK ...

Mar 23, 2016 Power Train Crash 1,600 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A DRIVE-THRU, THE TRANSMISSION WAS SHIFTED INTO PARK. ONCE THE BRAKE PEDAL WAS RELEASED, THE VEHICLE LUNGED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED...

Mar 23, 2016 Power Train 600 mi

GEAR SELECTOR LEVER IS VERY DIFFICULT TO ENSURE THAT THE OPERATOR HAS SELECTED THE PROPER GEAR. WHAT WAS AN INTUITIVE FUNCTION IN ALMOST ALL VEHICLES IS IN THE VEHICLE NOW REQUIRES TOO MUCH TIME TO MAKE VISUAL CHECKS THAT PROPER GEAR SELECTION IS MADE. ITS POSSIBLE TO SHIFT UP INTO WHAT YOU THINK ...

Mar 22, 2016 Power Train 8 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BACKING UP, THE SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8. UPDATED 06/15/16*LJ ...

Mar 22, 2016 Power Train Crash 18,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED BACKWARDS, JUMPED A CURB, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON NUMEROUS OCCASIONS, THE GEAR LEVER FAILED TO SHIFT INTO THE SELECTED GEAR. THE VEHIC...

Mar 22, 2016 Power Train 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE ROLLED BACK IN REVERSE. THE CONTACT DID NOT REALIZE THAT THE VEHICLE WAS MOVING BACKWARDS UNTIL ANOTHER VEHICLE BLEW THEIR HORN. THE VEHICLE WAS NOT DIAGNOSED NOR RE...

Mar 22, 2016 Power Train 8 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BACKING UP, THE SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8. UPDATED 06/15/16*LJ ...

Mar 22, 2016 Power Train Crash 18,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED BACKWARDS, JUMPED A CURB, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON NUMEROUS OCCASIONS, THE GEAR LEVER FAILED TO SHIFT INTO THE SELECTED GEAR. THE VEHIC...

Mar 22, 2016 Power Train 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE ROLLED BACK IN REVERSE. THE CONTACT DID NOT REALIZE THAT THE VEHICLE WAS MOVING BACKWARDS UNTIL ANOTHER VEHICLE BLEW THEIR HORN. THE VEHICLE WAS NOT DIAGNOSED NOR RE...

Mar 21, 2016 Unknown Or Other 3,000 mi

GEAR SELECTOR UNPREDICTABLE. SOMETIMES HARD TO PLACE IN PARK AND KNOW IT'S IN PARK. I HAVE EXITED CAR THINKING IT WAS PLACED IN PARK AND IGNITION OFF ONLY TO EXIT CAR WITH PASSENGERS STILL ABOARD AND CAR CONTINUE TO TRAVEL UNDER POWER FORWARD. YOU DO NOT WANT TO PARK THIS CAR NEAR ANY EMBANKMENTS OR...

Mar 21, 2016 Unknown Or Other 3,000 mi

GEAR SELECTOR UNPREDICTABLE. SOMETIMES HARD TO PLACE IN PARK AND KNOW IT'S IN PARK. I HAVE EXITED CAR THINKING IT WAS PLACED IN PARK AND IGNITION OFF ONLY TO EXIT CAR WITH PASSENGERS STILL ABOARD AND CAR CONTINUE TO TRAVEL UNDER POWER FORWARD. YOU DO NOT WANT TO PARK THIS CAR NEAR ANY EMBANKMENTS OR...

Mar 20, 2016 Exterior Lighting 50 mi

THE HALOGEN HEADLIGHT GRAND CHEROKEE LIMITED(WITHOUT LUXURY GROUP II, WHICH THE HID HEADLIGHT COMES WITH) IS TOO DIM DURING THE NIGHT ESPECIALLY RAINING NIGHT. HARDLY TO SEE LINES OR OBJECTS. I WENT TO A DEALERSHIP ASKED THEM IF I CAN UPGRADE IT TO HID HEADLIGHT WITH MY OWN COST, THEY SAID NO. AND T...

Mar 20, 2016 Exterior Lighting 50 mi

THE HALOGEN HEADLIGHT GRAND CHEROKEE LIMITED(WITHOUT LUXURY GROUP II, WHICH THE HID HEADLIGHT COMES WITH) IS TOO DIM DURING THE NIGHT ESPECIALLY RAINING NIGHT. HARDLY TO SEE LINES OR OBJECTS. I WENT TO A DEALERSHIP ASKED THEM IF I CAN UPGRADE IT TO HID HEADLIGHT WITH MY OWN COST, THEY SAID NO. AND T...

Mar 18, 2016 Electrical System 215 mi

GPS SYSTEM TENDS TO PROVIDE DIRECTIONS TURNING ONTO PRIVATE DRIVES AND BARELY PASSIBLE NON PUBLIC ROADS. WILL PREFORM ROUTE CALCULATION, BEFORE COMPLETING START ANOTHER, AS MANY AS TEN IN A ROW. SYSTEM PROVIDES FALSE LOCATIONS FOR ADDRESSES ENTERED. ADDRESSES ENTERED ARE PLOTTED AND DIRECTIONS ARE P...

Mar 18, 2016 Unknown Or Other 215 mi

GPS SYSTEM TENDS TO PROVIDE DIRECTIONS TURNING ONTO PRIVATE DRIVES AND BARELY PASSIBLE NON PUBLIC ROADS. WILL PREFORM ROUTE CALCULATION, BEFORE COMPLETING START ANOTHER, AS MANY AS TEN IN A ROW. SYSTEM PROVIDES FALSE LOCATIONS FOR ADDRESSES ENTERED. ADDRESSES ENTERED ARE PLOTTED AND DIRECTIONS ARE P...

Mar 18, 2016 Power Train 9,000 mi

THE ELECTRONIC GEAR SHIFTER IS DIFFICULT TO USE AND OFTEN SHIFTS INTO AN UNINTENDED GEAR DURING USE. FOR INSTANCE, WHEN PULLING INTO A DRIVEWAY AND THEN REVERSING, I OFTEN GET DELAYED IN THE MANEUVER AS THE SHIFTER WILL SHIFT TO N INSTEAD OF R FROM D, OR WHILE TRYING TO REVERSE FROM P, IT WILL SHIFT...

Mar 18, 2016 Electrical System 215 mi

GPS SYSTEM TENDS TO PROVIDE DIRECTIONS TURNING ONTO PRIVATE DRIVES AND BARELY PASSIBLE NON PUBLIC ROADS. WILL PREFORM ROUTE CALCULATION, BEFORE COMPLETING START ANOTHER, AS MANY AS TEN IN A ROW. SYSTEM PROVIDES FALSE LOCATIONS FOR ADDRESSES ENTERED. ADDRESSES ENTERED ARE PLOTTED AND DIRECTIONS ARE P...

Mar 18, 2016 Unknown Or Other 215 mi

GPS SYSTEM TENDS TO PROVIDE DIRECTIONS TURNING ONTO PRIVATE DRIVES AND BARELY PASSIBLE NON PUBLIC ROADS. WILL PREFORM ROUTE CALCULATION, BEFORE COMPLETING START ANOTHER, AS MANY AS TEN IN A ROW. SYSTEM PROVIDES FALSE LOCATIONS FOR ADDRESSES ENTERED. ADDRESSES ENTERED ARE PLOTTED AND DIRECTIONS ARE P...

Mar 18, 2016 Power Train 9,000 mi

THE ELECTRONIC GEAR SHIFTER IS DIFFICULT TO USE AND OFTEN SHIFTS INTO AN UNINTENDED GEAR DURING USE. FOR INSTANCE, WHEN PULLING INTO A DRIVEWAY AND THEN REVERSING, I OFTEN GET DELAYED IN THE MANEUVER AS THE SHIFTER WILL SHIFT TO N INSTEAD OF R FROM D, OR WHILE TRYING TO REVERSE FROM P, IT WILL SHIFT...

Mar 16, 2016 Power Train 4,000 mi

WITH A COLD TRANSMISSION (USUALLY) THE VEHICLE HAS A HARD TIME GOING FROM 1ST GEAR TO 2ND. THERE IS LAG/DELAY AND THEN WHEN IT SHIFTS THERE IS A LURCH FORWARD MOVEMENT. THIS IS HAPPENING WHEN SHIFTING FROM PARK TO DRIVE AND THEN MOVING...I.E. OUT OF A PARKING SPACE OR OUT OF THE DRIVEWAY ENTERING ...

Mar 16, 2016 Electrical System Fire 3,000 mi

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED ON THE STREET, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS HOME IN BED AND WAS AWAKENED BY THE POLICE WHO INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE CAUSED DAMAGE TO ANOTHER VEHICLE ALSO. A POLICE REPORT WAS...

Mar 16, 2016 Power Train 4,000 mi

WITH A COLD TRANSMISSION (USUALLY) THE VEHICLE HAS A HARD TIME GOING FROM 1ST GEAR TO 2ND. THERE IS LAG/DELAY AND THEN WHEN IT SHIFTS THERE IS A LURCH FORWARD MOVEMENT. THIS IS HAPPENING WHEN SHIFTING FROM PARK TO DRIVE AND THEN MOVING...I.E. OUT OF A PARKING SPACE OR OUT OF THE DRIVEWAY ENTERING ...

Mar 16, 2016 Electrical System Fire 3,000 mi

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED ON THE STREET, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS HOME IN BED AND WAS AWAKENED BY THE POLICE WHO INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE CAUSED DAMAGE TO ANOTHER VEHICLE ALSO. A POLICE REPORT WAS...

Mar 13, 2016 Power Train 13,000 mi

TRANSMISSION FREQUENTLY STUCK BETWEEN GEARS WHEN STARTING FROM A NEAR STOP. DEALER IS ABLE TO REPRODUCE ISSUE AND COMPUTER REPORTS THAT "DOG CLUTCH" IS CONFUSED ON WHICH GEAR TO BE IN. WHEN APPLYING THROTTLE, CAR WILL NOT MOVE UNTIL CLUTCH DISENGAGES CAUSING A STRONG SURGE. CHRYSLER ENGINEERING IS R...

Mar 13, 2016 Seat Belts 8,350 mi

SEAT BELT DIDNT CLICK ALL THE WAY, THE SEATBELT FOR THE DRIVERS SIDE WAS INDICATED AS NOT ON AS WELL AS THE AIRBAG LIGHT. THIS IS A 2015 JEEP GRAND CHEROKEE - THE BELT ON THE DRIVERS SIDE IS FAULTY -

Mar 13, 2016 Power Train 13,000 mi

TRANSMISSION FREQUENTLY STUCK BETWEEN GEARS WHEN STARTING FROM A NEAR STOP. DEALER IS ABLE TO REPRODUCE ISSUE AND COMPUTER REPORTS THAT "DOG CLUTCH" IS CONFUSED ON WHICH GEAR TO BE IN. WHEN APPLYING THROTTLE, CAR WILL NOT MOVE UNTIL CLUTCH DISENGAGES CAUSING A STRONG SURGE. CHRYSLER ENGINEERING IS R...

Mar 13, 2016 Seat Belts 8,350 mi

SEAT BELT DIDNT CLICK ALL THE WAY, THE SEATBELT FOR THE DRIVERS SIDE WAS INDICATED AS NOT ON AS WELL AS THE AIRBAG LIGHT. THIS IS A 2015 JEEP GRAND CHEROKEE - THE BELT ON THE DRIVERS SIDE IS FAULTY -

Mar 8, 2016 Exterior Lighting 7 mi

HEADLIGHTS RANDOMLY BLINK AT NORMAL OR HIGHWAY SPEEDS WHILE IN MOTION, SOMETIMES DURING PARK MODE.

Mar 8, 2016 Exterior Lighting 7 mi

HEADLIGHTS RANDOMLY BLINK AT NORMAL OR HIGHWAY SPEEDS WHILE IN MOTION, SOMETIMES DURING PARK MODE.

Mar 7, 2016 Power Train 2,000 mi

ELECTRONIC GEAR SHIFTER IS EXTREMELY DANGEROUS, IT TAKES ME TWO OR THREE TRIES TO GET THE JEEP INTO THE CORRECT GEAR EVERY TIME I START THE VEHICLE. FIAT CHRYSLER NEEDS TO RECALL THESE AND FIX THEM IMMEDIATELY.

Mar 7, 2016 Air Bags Crash 35,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE DRIVER CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS SEATED IN THE REAR PASSENGER SEAT AND SUSTAINED MINOR INJURIES TO THE KNEE, ARM, AND HEAD. MEDICAL ATTENTION WAS NOT REQUIRED...

Mar 7, 2016 Power Train Crash 2,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE IDLING, THE VEHICLE INDEPEDENTLY SHIFTED OUT OF PARK AND ROLLED BACKWARDS. AS A RESULT, THE VEHICLE STRUCK A POLE AND KEPT ROLLING UNTIL IT CRASHED INTO A FENCE ON THE TOP OF A BOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEALER...

Mar 7, 2016 Power Train 2,000 mi

ELECTRONIC GEAR SHIFTER IS EXTREMELY DANGEROUS, IT TAKES ME TWO OR THREE TRIES TO GET THE JEEP INTO THE CORRECT GEAR EVERY TIME I START THE VEHICLE. FIAT CHRYSLER NEEDS TO RECALL THESE AND FIX THEM IMMEDIATELY.

Mar 7, 2016 Air Bags Crash 35,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE DRIVER CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS SEATED IN THE REAR PASSENGER SEAT AND SUSTAINED MINOR INJURIES TO THE KNEE, ARM, AND HEAD. MEDICAL ATTENTION WAS NOT REQUIRED...

Mar 7, 2016 Power Train Crash 2,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE IDLING, THE VEHICLE INDEPEDENTLY SHIFTED OUT OF PARK AND ROLLED BACKWARDS. AS A RESULT, THE VEHICLE STRUCK A POLE AND KEPT ROLLING UNTIL IT CRASHED INTO A FENCE ON THE TOP OF A BOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEALER...

Mar 6, 2016 Power Train 9,000 mi

VEHICLE WAS STATIONARY IN PARK AFTER EXITING VEHICLE WHILE ENGINE WAS RUNNING WITH DRIVERS DOOR OPEN VEHICLE STARTED MOVING IN REVERSE. I HAD TO CHASE VEHICLE AND JUMP IN TO STOP VEHICLE. THANKFULLY THERE WAS NOTHING BEHIND VEHICLE

Mar 6, 2016 Power Train 6,000 mi

AUTOMATIC TRANSMISSION CONTROL DOES NOT MOVE INTO PARK WHEN SELECTED WITHOUT MULTIPLE ATTEMPTS. OTHERWISE THE TRANSMISSION IS LEFT IN REVERSE. THE SHIFTER NEEDS TO BE REDESIGNED!

Mar 6, 2016 Power Train 9,000 mi

VEHICLE WAS STATIONARY IN PARK AFTER EXITING VEHICLE WHILE ENGINE WAS RUNNING WITH DRIVERS DOOR OPEN VEHICLE STARTED MOVING IN REVERSE. I HAD TO CHASE VEHICLE AND JUMP IN TO STOP VEHICLE. THANKFULLY THERE WAS NOTHING BEHIND VEHICLE

Mar 6, 2016 Power Train 6,000 mi

AUTOMATIC TRANSMISSION CONTROL DOES NOT MOVE INTO PARK WHEN SELECTED WITHOUT MULTIPLE ATTEMPTS. OTHERWISE THE TRANSMISSION IS LEFT IN REVERSE. THE SHIFTER NEEDS TO BE REDESIGNED!

Mar 4, 2016 Structure Crash 5,700 mi

I PUT CAR IN PARK AND GOT OUT OF VEHICLE. A FEW MOMENTS LATER I NOTICED THAT VEHICLE WAS ROLLING IN REVERSE DOWN MY STREET. I WAS UNABLE TO STOP IT. IT CONTINUED TO ROLL UNTIL CRASHING INTO A TREE. THERE IS BUMPER DAMAGE AND SCRATCHES AND DENTS TO THE BODY OF THE CAR.

Mar 4, 2016 Unknown Or Other Crash 5,700 mi

I PUT CAR IN PARK AND GOT OUT OF VEHICLE. A FEW MOMENTS LATER I NOTICED THAT VEHICLE WAS ROLLING IN REVERSE DOWN MY STREET. I WAS UNABLE TO STOP IT. IT CONTINUED TO ROLL UNTIL CRASHING INTO A TREE. THERE IS BUMPER DAMAGE AND SCRATCHES AND DENTS TO THE BODY OF THE CAR.

Mar 4, 2016 Structure Crash 5,700 mi

I PUT CAR IN PARK AND GOT OUT OF VEHICLE. A FEW MOMENTS LATER I NOTICED THAT VEHICLE WAS ROLLING IN REVERSE DOWN MY STREET. I WAS UNABLE TO STOP IT. IT CONTINUED TO ROLL UNTIL CRASHING INTO A TREE. THERE IS BUMPER DAMAGE AND SCRATCHES AND DENTS TO THE BODY OF THE CAR.

Mar 4, 2016 Unknown Or Other Crash 5,700 mi

I PUT CAR IN PARK AND GOT OUT OF VEHICLE. A FEW MOMENTS LATER I NOTICED THAT VEHICLE WAS ROLLING IN REVERSE DOWN MY STREET. I WAS UNABLE TO STOP IT. IT CONTINUED TO ROLL UNTIL CRASHING INTO A TREE. THERE IS BUMPER DAMAGE AND SCRATCHES AND DENTS TO THE BODY OF THE CAR.

Feb 28, 2016 Power Train 250,000 mi

CAR GOING FORWARD SLOWLY ....ATTEMPTING TO PARK CAR.... PLACED SHIFT LEVER TOWARDS PARK ,ALL THE WAY FORWARD...PUSHED THE IGNITION BUTTON.(TO SHUT OFF IGNITION). OPENED DRIVERS DOOR TO GET OUT & FOUND CAR MOVING BACKWARDS ,ENGINE STILL RUNNING .....APPLIED BRAKE, STOPPED CAR, NO DAMAGE....FOUND ...

Feb 28, 2016 Unknown Or Other 250,000 mi

CAR GOING FORWARD SLOWLY ....ATTEMPTING TO PARK CAR.... PLACED SHIFT LEVER TOWARDS PARK ,ALL THE WAY FORWARD...PUSHED THE IGNITION BUTTON.(TO SHUT OFF IGNITION). OPENED DRIVERS DOOR TO GET OUT & FOUND CAR MOVING BACKWARDS ,ENGINE STILL RUNNING .....APPLIED BRAKE, STOPPED CAR, NO DAMAGE....FOUND ...

Feb 28, 2016 Power Train 13,333 mi

AFTER PLACING MY VEHICLE IN PARK, I EXITED THE VEHICLE WITH IT STILL RUNNING AND ENTERED MY HOUSE FOR 3-4 MINUTES. WHEN I CAME OUT OF THE HOUSE, THE CAR HAD BACKED DOWN MY DRIVEWAY AND DONE A U-TURN AND BACKED INTO A SNOW BANK. THE CAR WAS IN NEUTRAL, THEN.

Feb 28, 2016 Power Train 250,000 mi

CAR GOING FORWARD SLOWLY ....ATTEMPTING TO PARK CAR.... PLACED SHIFT LEVER TOWARDS PARK ,ALL THE WAY FORWARD...PUSHED THE IGNITION BUTTON.(TO SHUT OFF IGNITION). OPENED DRIVERS DOOR TO GET OUT & FOUND CAR MOVING BACKWARDS ,ENGINE STILL RUNNING .....APPLIED BRAKE, STOPPED CAR, NO DAMAGE....FOUND ...

Feb 28, 2016 Unknown Or Other 250,000 mi

CAR GOING FORWARD SLOWLY ....ATTEMPTING TO PARK CAR.... PLACED SHIFT LEVER TOWARDS PARK ,ALL THE WAY FORWARD...PUSHED THE IGNITION BUTTON.(TO SHUT OFF IGNITION). OPENED DRIVERS DOOR TO GET OUT & FOUND CAR MOVING BACKWARDS ,ENGINE STILL RUNNING .....APPLIED BRAKE, STOPPED CAR, NO DAMAGE....FOUND ...

Feb 28, 2016 Power Train 13,333 mi

AFTER PLACING MY VEHICLE IN PARK, I EXITED THE VEHICLE WITH IT STILL RUNNING AND ENTERED MY HOUSE FOR 3-4 MINUTES. WHEN I CAME OUT OF THE HOUSE, THE CAR HAD BACKED DOWN MY DRIVEWAY AND DONE A U-TURN AND BACKED INTO A SNOW BANK. THE CAR WAS IN NEUTRAL, THEN.

Feb 26, 2016 Power Train 2,000 mi

I FEEL THE 8 SPEED AUTOMATIC SHIFT LEVER IS DANGEROUS AT BEST AND COULD RESULT IN A DEADLY ACCIDENT. ON SEVERAL OCCASIONS I HAVE THOUGHT I WAS IN PARK , PRESSED THE OFF BUTTON AND WENT TO EXIT THE VEHICLE ONLY TO FIND THE ENGINE WAS STILL RUNNING AND I WAS IN REVERSE. SINCE THE SHIFTER ALWAYS RETUR...

Feb 26, 2016 Power Train 2,000 mi

I FEEL THE 8 SPEED AUTOMATIC SHIFT LEVER IS DANGEROUS AT BEST AND COULD RESULT IN A DEADLY ACCIDENT. ON SEVERAL OCCASIONS I HAVE THOUGHT I WAS IN PARK , PRESSED THE OFF BUTTON AND WENT TO EXIT THE VEHICLE ONLY TO FIND THE ENGINE WAS STILL RUNNING AND I WAS IN REVERSE. SINCE THE SHIFTER ALWAYS RETUR...

Feb 19, 2016 Power Train 3,500 mi

SUBJECT: 2014 JEEP GRAND CHEROKEE GEAR SHIFTER COMMENTS: I'VE BEEN READING ABOUT PROBLEMS WITH THE POOR DESIGN OF THE GEAR SHIFTER ON THE 2014 & 2015 JEEP GRAND CHEROKEES. I OWN ONE OF THESE VEHICLES. THE DESIGN OF THE SHIFTER IS TERRIBLE! AFTER SEVERAL 'MISS-SHIFTS', (I STEPPED OUT OF THE VEHICLE...

Feb 19, 2016 Power Train 3,500 mi

SUBJECT: 2014 JEEP GRAND CHEROKEE GEAR SHIFTER COMMENTS: I'VE BEEN READING ABOUT PROBLEMS WITH THE POOR DESIGN OF THE GEAR SHIFTER ON THE 2014 & 2015 JEEP GRAND CHEROKEES. I OWN ONE OF THESE VEHICLES. THE DESIGN OF THE SHIFTER IS TERRIBLE! AFTER SEVERAL 'MISS-SHIFTS', (I STEPPED OUT OF THE VEHICLE...

Feb 17, 2016 Structure 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO POOR DESIGN OF THE VEHICLE, THE SHIFTER WOULD EASILY SHIFT INTO REVERSE INSTEAD OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT, WHO WAS A MECHANIC, STATED THAT THE DESIGN PRESENTED A SAFETY ISSUE BUT THE V...

Feb 17, 2016 Power Train 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO POOR DESIGN OF THE VEHICLE, THE SHIFTER WOULD EASILY SHIFT INTO REVERSE INSTEAD OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT, WHO WAS A MECHANIC, STATED THAT THE DESIGN PRESENTED A SAFETY ISSUE BUT THE V...

Feb 17, 2016 Structure 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO POOR DESIGN OF THE VEHICLE, THE SHIFTER WOULD EASILY SHIFT INTO REVERSE INSTEAD OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT, WHO WAS A MECHANIC, STATED THAT THE DESIGN PRESENTED A SAFETY ISSUE BUT THE V...

Feb 17, 2016 Power Train 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO POOR DESIGN OF THE VEHICLE, THE SHIFTER WOULD EASILY SHIFT INTO REVERSE INSTEAD OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT, WHO WAS A MECHANIC, STATED THAT THE DESIGN PRESENTED A SAFETY ISSUE BUT THE V...

Feb 16, 2016 Engine 7,000 mi

WE BOUGHT OUR GRAND CHEROKEE AT FALLS MOTOR CITY AND THEY OFFERED US A FREE FIRST OIL CHANGE. AT 7000 MILES WE TOOK IT IN HAD THE OIL CHANGE. DEALER NEVER RESET OIL LIGHT DROVE IT HOME NEXT DAY ENGINE LIGHT IS ON. FOUND OIL IN EVERYTHING. TOOK TO ANOTHER JEEP DEALER THEY DID A SOFTWARE UPDATE SAYIN...

Feb 16, 2016 Visibility 12,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD SUDDENLY DEVELOPED A CRACK LOCATED ON THE PASSENGER SIDE. THE CRACK EXTENDED APPROXIMATELY 7 INCHES FROM THE BOTTOM OF THE WINDSHIELD AND OVER THE HEATING ELEMENT. DURING THE INCIDENT, THE HEATING ELEM...

Feb 16, 2016 Engine 7,000 mi

WE BOUGHT OUR GRAND CHEROKEE AT FALLS MOTOR CITY AND THEY OFFERED US A FREE FIRST OIL CHANGE. AT 7000 MILES WE TOOK IT IN HAD THE OIL CHANGE. DEALER NEVER RESET OIL LIGHT DROVE IT HOME NEXT DAY ENGINE LIGHT IS ON. FOUND OIL IN EVERYTHING. TOOK TO ANOTHER JEEP DEALER THEY DID A SOFTWARE UPDATE SAYIN...

Feb 16, 2016 Visibility 12,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD SUDDENLY DEVELOPED A CRACK LOCATED ON THE PASSENGER SIDE. THE CRACK EXTENDED APPROXIMATELY 7 INCHES FROM THE BOTTOM OF THE WINDSHIELD AND OVER THE HEATING ELEMENT. DURING THE INCIDENT, THE HEATING ELEM...

Feb 12, 2016 Power Train Crash 7,000 mi

I LEFT MY CAR IDLING , ON A FLAT SURFACE IN A PARKING LOT TO RUN INTO A BANK ATM. THE GEAR SHIFTER DID NOT LOCK INTO PARK EVEN THOUGH I PUSHED IT ALL THE WAY FORWARD TO THE PARK POSITION. THE VEHICLE ROLLED INTO A PARKED CAR. THE TOTAL DAMAGE SUSTAINED BY THE OTHER CAR WAS $2100, AND $1000 ON MY JEE...

Feb 12, 2016 Unknown Or Other Crash 7,000 mi

I LEFT MY CAR IDLING , ON A FLAT SURFACE IN A PARKING LOT TO RUN INTO A BANK ATM. THE GEAR SHIFTER DID NOT LOCK INTO PARK EVEN THOUGH I PUSHED IT ALL THE WAY FORWARD TO THE PARK POSITION. THE VEHICLE ROLLED INTO A PARKED CAR. THE TOTAL DAMAGE SUSTAINED BY THE OTHER CAR WAS $2100, AND $1000 ON MY JEE...

Feb 12, 2016 Power Train Crash 150 mi

AFTER THE PURCHASE OF THIS VEHICLE, ON TWO OCCASIONS THE CAR WAS IN THE PARK POSITION [P], BUT, MOVED FORWARD. DURING THE FIRST INCIDENT, MY WIFE HAD PARKED THE CAR AT LOCAL STORE. WHEN SHE WENT TO LEAVE THE VEHICLE THE CAR ROLLED INTO A NEARBY FENCE. DURING THE SECOND INCIDENT, THE GRAND CHEROKEE A...

Feb 12, 2016 Power Train Crash 7,000 mi

I LEFT MY CAR IDLING , ON A FLAT SURFACE IN A PARKING LOT TO RUN INTO A BANK ATM. THE GEAR SHIFTER DID NOT LOCK INTO PARK EVEN THOUGH I PUSHED IT ALL THE WAY FORWARD TO THE PARK POSITION. THE VEHICLE ROLLED INTO A PARKED CAR. THE TOTAL DAMAGE SUSTAINED BY THE OTHER CAR WAS $2100, AND $1000 ON MY JEE...

Feb 12, 2016 Unknown Or Other Crash 7,000 mi

I LEFT MY CAR IDLING , ON A FLAT SURFACE IN A PARKING LOT TO RUN INTO A BANK ATM. THE GEAR SHIFTER DID NOT LOCK INTO PARK EVEN THOUGH I PUSHED IT ALL THE WAY FORWARD TO THE PARK POSITION. THE VEHICLE ROLLED INTO A PARKED CAR. THE TOTAL DAMAGE SUSTAINED BY THE OTHER CAR WAS $2100, AND $1000 ON MY JEE...

Feb 12, 2016 Power Train Crash 150 mi

AFTER THE PURCHASE OF THIS VEHICLE, ON TWO OCCASIONS THE CAR WAS IN THE PARK POSITION [P], BUT, MOVED FORWARD. DURING THE FIRST INCIDENT, MY WIFE HAD PARKED THE CAR AT LOCAL STORE. WHEN SHE WENT TO LEAVE THE VEHICLE THE CAR ROLLED INTO A NEARBY FENCE. DURING THE SECOND INCIDENT, THE GRAND CHEROKEE A...

Feb 11, 2016 Power Train 16,000 mi

THREE TIMES I HAVE EXITED FROM THE VEHICLE AFTER I HAD PUT THE JEEP INTO WHAT I THOUGHT WAS PARK AND THEN HIT THE BUTTON TO SHUT IT OFF, WHEN REALLY IT WAS ONLY IN REVERSE AND THE ENGINE WAS STILL RUNNING WHEN I EXITED THE VEHICLE. SEVERAL OTHER TIMES I HAVE PULLED INTO A PARKING SPOT, PUT IT INTO ...

Feb 11, 2016 Electrical System 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ALTHOUGH THE ELECTRICAL SHIFTER INDICATED THAT THE GEAR SHIFTER WAS PLACED IN THE CORRECT GEAR, THE VEHICLE STILL MOVED INDEPENDENTLY AS IF IT WERE PLACED IN REVERSE OR NEUTRAL. THE TECHNICIAN STATED THAT THE FAILURE WAS WITH THE ELECTRICAL SHIFTER; H...

Feb 11, 2016 Power Train 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ALTHOUGH THE ELECTRICAL SHIFTER INDICATED THAT THE GEAR SHIFTER WAS PLACED IN THE CORRECT GEAR, THE VEHICLE STILL MOVED INDEPENDENTLY AS IF IT WERE PLACED IN REVERSE OR NEUTRAL. THE TECHNICIAN STATED THAT THE FAILURE WAS WITH THE ELECTRICAL SHIFTER; H...

Feb 11, 2016 Power Train 16,000 mi

THREE TIMES I HAVE EXITED FROM THE VEHICLE AFTER I HAD PUT THE JEEP INTO WHAT I THOUGHT WAS PARK AND THEN HIT THE BUTTON TO SHUT IT OFF, WHEN REALLY IT WAS ONLY IN REVERSE AND THE ENGINE WAS STILL RUNNING WHEN I EXITED THE VEHICLE. SEVERAL OTHER TIMES I HAVE PULLED INTO A PARKING SPOT, PUT IT INTO ...

Feb 11, 2016 Electrical System 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ALTHOUGH THE ELECTRICAL SHIFTER INDICATED THAT THE GEAR SHIFTER WAS PLACED IN THE CORRECT GEAR, THE VEHICLE STILL MOVED INDEPENDENTLY AS IF IT WERE PLACED IN REVERSE OR NEUTRAL. THE TECHNICIAN STATED THAT THE FAILURE WAS WITH THE ELECTRICAL SHIFTER; H...

Feb 11, 2016 Power Train 10,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ALTHOUGH THE ELECTRICAL SHIFTER INDICATED THAT THE GEAR SHIFTER WAS PLACED IN THE CORRECT GEAR, THE VEHICLE STILL MOVED INDEPENDENTLY AS IF IT WERE PLACED IN REVERSE OR NEUTRAL. THE TECHNICIAN STATED THAT THE FAILURE WAS WITH THE ELECTRICAL SHIFTER; H...

Feb 10, 2016 Power Train 6,000 mi

MY WIFE AND I HAVE BEEN CONFUSED WITH THE ELECTRONIC SHIFTER ON OUR 2015 GRAND CHEROKEE. THIS ISSUE HAS HAPPENED AT LEAST 7 TIMES WHEN WE THOUGHT THE CAR WAS IN PARK BUT WAS ACTUALLY IN REVERSE OR DRIVE AND ALMOST HAD AN ACCIDENT HITTING OTHER PARKED CARS WHEN LEAVING A PARKING LOT AT A STORE. IT HA...

Feb 10, 2016 Power Train 50 mi

THE ELECTRONIC GEAR SHIFT IS POORLY DESIGNED AND UNSAFE. YOU NEVER KNOW WHEN OPERATING THE SHIFT GEAR IF YOU ARE IN PARK, NEUTRAL, DRIVE OR REVERSE. IT IS CONFUSING AND DANGEROUS. I FOUND MYSELF ON MANY OCCASIONS, THINKING THAT THE LEVER WAS IN PARK, WHEN IN REALITY I WAS STILL IN REVERSE OR DRIVE. ...

Feb 10, 2016 Power Train 9,700 mi

SAW ARTICLES THIS WEEK REGARDING NHTSA INVESTIGATION OF TRANSMISSION SHIFTER IN 2015 JEEP GRAND CHEROKEE. WHILE I AM NOT CONCERNED FOR MY SAFETY (AS I HAVE LEARNED TO KEEP FOOT ON BREAK UNTIL I LOCATE ONE OF THE INDICATORS THAT SHOWS PARK WHILE I KEEP PUSHING THE SHIFTER FORWARD) I AM CONCERNED EVER...

Feb 10, 2016 Unknown Or Other Fire 3,800 mi

TWO HOURS AFTER ARRIVING HOME, I WAS AWAKEN TO FIND MY BRAND NEW 2015 JEEP GRAND CHEROKEE ON FIRE, WHILE STATIONARY AND PARKED NEAR MY HOME. A FIREMAN STATED THAT IT APPEARS TO BE RELATED TO THE ENGINE. I RECENTLY PURCHASED THE VEHICLE IN OCTOBER 2015, REPLACING MY 2005 GRAND CHEROKEE. LESS THAN F...

Feb 10, 2016 Power Train Crash 18,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, THE VEHICLE SUDDENLY ROLLED FORWARD AND CRASHED INTO A STORAGE UNIT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTUR...

Feb 10, 2016 Unknown Or Other 200 mi

THE GEAR SHIFT DOES NOT LOCK INTO PLACE. MORE THAN ONCE HAVE I ASSUMED I WAS IN PARK AND WAS NOT. THIS CAUSED THE VEHICLE TO ROLL SLIGHTLY. MY DAUGHTER PURCHASED THE SAME VEHICLE AND HAS HAD THE SAME PROBLEM WITH THE GEAR SHIFT. I HAVE OWNED JEEPS SINCE 1995 AND LOVE THEM. HOWEVER, THIS IS OBVIOUSL...

Feb 10, 2016 Vehicle Speed Control 19,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE W...

Feb 10, 2016 Power Train 19,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE W...

Feb 10, 2016 Engine

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR....

Feb 10, 2016 Power Train 6,000 mi

MY WIFE AND I HAVE BEEN CONFUSED WITH THE ELECTRONIC SHIFTER ON OUR 2015 GRAND CHEROKEE. THIS ISSUE HAS HAPPENED AT LEAST 7 TIMES WHEN WE THOUGHT THE CAR WAS IN PARK BUT WAS ACTUALLY IN REVERSE OR DRIVE AND ALMOST HAD AN ACCIDENT HITTING OTHER PARKED CARS WHEN LEAVING A PARKING LOT AT A STORE. IT HA...

Feb 10, 2016 Power Train 50 mi

THE ELECTRONIC GEAR SHIFT IS POORLY DESIGNED AND UNSAFE. YOU NEVER KNOW WHEN OPERATING THE SHIFT GEAR IF YOU ARE IN PARK, NEUTRAL, DRIVE OR REVERSE. IT IS CONFUSING AND DANGEROUS. I FOUND MYSELF ON MANY OCCASIONS, THINKING THAT THE LEVER WAS IN PARK, WHEN IN REALITY I WAS STILL IN REVERSE OR DRIVE. ...

Feb 10, 2016 Power Train 9,700 mi

SAW ARTICLES THIS WEEK REGARDING NHTSA INVESTIGATION OF TRANSMISSION SHIFTER IN 2015 JEEP GRAND CHEROKEE. WHILE I AM NOT CONCERNED FOR MY SAFETY (AS I HAVE LEARNED TO KEEP FOOT ON BREAK UNTIL I LOCATE ONE OF THE INDICATORS THAT SHOWS PARK WHILE I KEEP PUSHING THE SHIFTER FORWARD) I AM CONCERNED EVER...

Feb 10, 2016 Unknown Or Other Fire 3,800 mi

TWO HOURS AFTER ARRIVING HOME, I WAS AWAKEN TO FIND MY BRAND NEW 2015 JEEP GRAND CHEROKEE ON FIRE, WHILE STATIONARY AND PARKED NEAR MY HOME. A FIREMAN STATED THAT IT APPEARS TO BE RELATED TO THE ENGINE. I RECENTLY PURCHASED THE VEHICLE IN OCTOBER 2015, REPLACING MY 2005 GRAND CHEROKEE. LESS THAN F...

Feb 10, 2016 Power Train Crash 18,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, THE VEHICLE SUDDENLY ROLLED FORWARD AND CRASHED INTO A STORAGE UNIT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTUR...

Feb 10, 2016 Unknown Or Other 200 mi

THE GEAR SHIFT DOES NOT LOCK INTO PLACE. MORE THAN ONCE HAVE I ASSUMED I WAS IN PARK AND WAS NOT. THIS CAUSED THE VEHICLE TO ROLL SLIGHTLY. MY DAUGHTER PURCHASED THE SAME VEHICLE AND HAS HAD THE SAME PROBLEM WITH THE GEAR SHIFT. I HAVE OWNED JEEPS SINCE 1995 AND LOVE THEM. HOWEVER, THIS IS OBVIOUSL...

Feb 10, 2016 Vehicle Speed Control 19,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE W...

Feb 10, 2016 Power Train 19,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE W...

Feb 10, 2016 Engine

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR....

Feb 9, 2016 Electrical System 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START KEYLESS IGNITION. THE GEAR LEVER WAS SHIFTED INTO PARK AND THE PUSH START IGNITION WAS ENGAGED. THE CONTACT EXITED THE VEHICLE. AFTER RETURNING, THE CONTACT DISCOVERED THAT THE ENGINE REMAINED IN OPERAT...

Feb 9, 2016 Power Train 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START KEYLESS IGNITION. THE GEAR LEVER WAS SHIFTED INTO PARK AND THE PUSH START IGNITION WAS ENGAGED. THE CONTACT EXITED THE VEHICLE. AFTER RETURNING, THE CONTACT DISCOVERED THAT THE ENGINE REMAINED IN OPERAT...

Feb 9, 2016 Unknown Or Other 3,000 mi

THE SHIFTER IS CONFUSING AND FUNCTIONS TERRIBLY. IN SEVERAL INSTANCES I ENDED UP IN REVERSE INSTEAD OF PARK WHEN ATTEMPTING TO PARK THE VEHICLE AND NEARLY RAN INTO OTHER VEHICLES AND/OR PEDESTRIANS AS A RESULT.

Feb 9, 2016 Power Train Crash 2,000 mi

ON 9/4/15 I WAS BACKING A BOAT INTO THE LAKE USING THIS VEHICLE. I PUT THE VEHICLE INTO PARK, OR THOUGHT I DID, AND OPENED THE DRIVER DOOR. AS I EXITED THE VEHICLE ROLLED BACKWARDS, KNOCKED ME DOWN, AND THE ENTIRE VEHICLE, WITH BOAT AND TRAILER, WENT INTO THE LAKE. I HAVE NOTICED SINCE THEN THAT ...

Feb 9, 2016 Power Train 5,000 mi

THE AUTOMATIC TRANSMISSION SHIFTER DOES NOT HAVE A POSITIVE FEEL AND IS DIFFICULT TO FIND THE CORRECT GEAR. SHIFT GATES ARE MINIMAL. IT IS VERY EASY TO UNINTENTIONALLY LEAVE THE CAR IN "REVERSE" WHEN YOU INTEND TO PUT IT IN "PARK". ON ONE OCCASION I STEPPED OUT OF THE CAR WHILE IT WAS IN "REVERS...

Feb 9, 2016 Unknown Or Other

THIS HAS HAPPENED AT LEAST THREE TIME IN FIVE MONTHS. I THOUGHT THE ELECTRONIC GEAR SELECTOR WAS IN PARK BUT WAS IN SOME OTHER GEAR. IT IS DIFFICULT TO SEE WHAT GEAR THE SELECTOR IS IN. FORTUNALELY NOTHING SERIOUSLY HAS HAPPENED SO FAR. THE CAR HAS DRIFTED OR ROLLED BUT I HAVE BEEN ALBE TO STOP ...

Feb 9, 2016 Power Train 200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFTER WAS PLACED IN PARK, THE VEHICLE BEGAN TO ROLL BACKWARDS INDEPENDENTLY. AT TIMES, IT WAS DIFFICULT TO KNOW IF THE VEHICLE WAS IN PARK OR REVERSE DUE TO THE FAILURE OF THE GEAR SHIFTER. THE CONTACT STATED T...

Feb 9, 2016 Power Train 4,000 mi

I HAVE OWNED A 2015 JEEP GRAND CHEROKEE FOR 6 MONTHS NOW. ON AT LEAST 3 DIFFERENT OCCASIONS I HAVE EXITED THE VEHICLE WITH THE ENGINE RUNNING THINKING IT WAS IN 'PARK' ONLY TO FIND LATER UPON RE-ENTERING THE VEHICLE THAT IT WAS ACTUALLY IN 'REVERSE'. THE ONLY THING THAT KEPT THE VEHICLE FROM ROLLI...

Feb 9, 2016 Forward Collision Avoidance Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Vehicle Speed Control Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Power Train Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Service Brakes Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Power Train 50 mi

ON NUMEROUS OCCASIONS THROUGHOUT 2015 THE VEHICLE HAS FAILED TO SHIFT INTO PARK, DRIVE AND OR REVERSE WHEN THE SHIFT LEVER WAS ACTUATED TO SELECT THOSE GEARS ! IF YOU DO NOT PAY PARTICULARLY CLOSE ATTENTION TO THE INDICATORS YOU DO NOT REALISE THAT THE VEHICLE IS NOT IN THE SELECTED GEAR AND WILL R...

Feb 9, 2016 Power Train Crash 5,000 mi

I EXPERIENCED THE PROBLEM REPORTED IN THE NEWS ARTICLE REGARDING THE CONFUSING CHRYSLER JEEP ELECTRONIC SHIFTER. I LEFT MY CAR RUNNING AND THOUGHT I HAD PUT IT INTO PARK. I WALKED AROUND THE CAR AND WENT INTO MY HOUSE FOR 5 MINUTES. WHEN I CAME OUT THE CAR HAD ROLLED DOWN A DRIVEWAY INTO A NEIGHBOR...

Feb 9, 2016 Power Train Crash 5,812 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY INDEPENDENTLY AND STRUCK A TREE IN A PARKING LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A THIRD PARTY INVESTIGATOR ARRIVED TO DETERMINE THE CAUSE OF THE FAILURE. A POLICE REPORT WAS FILED. THE VE...

Feb 9, 2016 Power Train 3,500 mi

ON SEVERAL OCCASIONS, THE TRANSMISSION WAS NOT FULL ENGAGED IN PARK, WHEN I STARTED TO EXIT THE VEHICLE AND THE UNIT BEGAN MOVING. WHILE I HAVE NOT BEEN INJURED, THE SYSTEM OF SHIFTING NEEDS TO BE IMPROVED, SO THAT IT IS CLEAR THE UNIT IS IN PARK. IT IS HARD TO SEE THE DASH INDICATOR REGARDING WHAT ...

Feb 9, 2016 Power Train Crash 15,000 mi

ON MANY OCCASIONS, BOTH MY WIFE AND I HAVE EXPERIENCED THIS VEHICLE NOT PROPERLY GOING INTO PARK WHEN SHIFTED FROM EITHER DRIVE OR REVERSE. IF YOU DO NOT LOOK AT THE SHIFTER CONTROL AND ASSUME THAT IT IS IN PARK, IT WILL MOVE (IN REVERSE) UNLESS YOU STOP IT AND RE-SHIFT INTO PARK AND LOOK AT THE PA...

Feb 9, 2016 Unknown Or Other 100 mi

2015 JEEP GRAND CHEROKEE SHIFTER IS UNSAFE. MANY TIMES OVER THE LAST YEAR I HAVE MISTAKENLY PUT THE CAR IN REVERSE INSTEAD OF PARK. THIS IS VERY EASY TO DO. THE AUTOMATIC SHIFTER HAS NO DETENTS, BUT IS AN ELECTRIC SWITCH. WHEN THE VEHICLE GOES INTO REVERSE, THE ENGINE REMAINS RUNNING, AND IT IS ...

Feb 9, 2016 Power Train 14,000 mi

THE SHIFT UNIT FAILS TO POSITIVELY ENTER THE PARK POSITION WHEN SHIFTED TO THAT POSITION. IT HAS ENTER THE REVERSE MODE! THIS HAS HAPPENED SEVERAL TIMES. IF THE SHIFTER IS ACCIDENTALLY BUMPED TO THE NEUTRAL POSITION WHILE IN MOTION SUCH AS IF YOU ARM IS ON THE CONSOLE AND HARD BRAKING CAUSED YOUR HA...

Feb 9, 2016 Electrical System 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START KEYLESS IGNITION. THE GEAR LEVER WAS SHIFTED INTO PARK AND THE PUSH START IGNITION WAS ENGAGED. THE CONTACT EXITED THE VEHICLE. AFTER RETURNING, THE CONTACT DISCOVERED THAT THE ENGINE REMAINED IN OPERAT...

Feb 9, 2016 Power Train 5,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START KEYLESS IGNITION. THE GEAR LEVER WAS SHIFTED INTO PARK AND THE PUSH START IGNITION WAS ENGAGED. THE CONTACT EXITED THE VEHICLE. AFTER RETURNING, THE CONTACT DISCOVERED THAT THE ENGINE REMAINED IN OPERAT...

Feb 9, 2016 Unknown Or Other 3,000 mi

THE SHIFTER IS CONFUSING AND FUNCTIONS TERRIBLY. IN SEVERAL INSTANCES I ENDED UP IN REVERSE INSTEAD OF PARK WHEN ATTEMPTING TO PARK THE VEHICLE AND NEARLY RAN INTO OTHER VEHICLES AND/OR PEDESTRIANS AS A RESULT.

Feb 9, 2016 Power Train Crash 2,000 mi

ON 9/4/15 I WAS BACKING A BOAT INTO THE LAKE USING THIS VEHICLE. I PUT THE VEHICLE INTO PARK, OR THOUGHT I DID, AND OPENED THE DRIVER DOOR. AS I EXITED THE VEHICLE ROLLED BACKWARDS, KNOCKED ME DOWN, AND THE ENTIRE VEHICLE, WITH BOAT AND TRAILER, WENT INTO THE LAKE. I HAVE NOTICED SINCE THEN THAT ...

Feb 9, 2016 Power Train 5,000 mi

THE AUTOMATIC TRANSMISSION SHIFTER DOES NOT HAVE A POSITIVE FEEL AND IS DIFFICULT TO FIND THE CORRECT GEAR. SHIFT GATES ARE MINIMAL. IT IS VERY EASY TO UNINTENTIONALLY LEAVE THE CAR IN "REVERSE" WHEN YOU INTEND TO PUT IT IN "PARK". ON ONE OCCASION I STEPPED OUT OF THE CAR WHILE IT WAS IN "REVERS...

Feb 9, 2016 Unknown Or Other

THIS HAS HAPPENED AT LEAST THREE TIME IN FIVE MONTHS. I THOUGHT THE ELECTRONIC GEAR SELECTOR WAS IN PARK BUT WAS IN SOME OTHER GEAR. IT IS DIFFICULT TO SEE WHAT GEAR THE SELECTOR IS IN. FORTUNALELY NOTHING SERIOUSLY HAS HAPPENED SO FAR. THE CAR HAS DRIFTED OR ROLLED BUT I HAVE BEEN ALBE TO STOP ...

Feb 9, 2016 Power Train 200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFTER WAS PLACED IN PARK, THE VEHICLE BEGAN TO ROLL BACKWARDS INDEPENDENTLY. AT TIMES, IT WAS DIFFICULT TO KNOW IF THE VEHICLE WAS IN PARK OR REVERSE DUE TO THE FAILURE OF THE GEAR SHIFTER. THE CONTACT STATED T...

Feb 9, 2016 Power Train 4,000 mi

I HAVE OWNED A 2015 JEEP GRAND CHEROKEE FOR 6 MONTHS NOW. ON AT LEAST 3 DIFFERENT OCCASIONS I HAVE EXITED THE VEHICLE WITH THE ENGINE RUNNING THINKING IT WAS IN 'PARK' ONLY TO FIND LATER UPON RE-ENTERING THE VEHICLE THAT IT WAS ACTUALLY IN 'REVERSE'. THE ONLY THING THAT KEPT THE VEHICLE FROM ROLLI...

Feb 9, 2016 Forward Collision Avoidance Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Vehicle Speed Control Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Power Train Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Service Brakes Crash 1,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEAL...

Feb 9, 2016 Power Train 50 mi

ON NUMEROUS OCCASIONS THROUGHOUT 2015 THE VEHICLE HAS FAILED TO SHIFT INTO PARK, DRIVE AND OR REVERSE WHEN THE SHIFT LEVER WAS ACTUATED TO SELECT THOSE GEARS ! IF YOU DO NOT PAY PARTICULARLY CLOSE ATTENTION TO THE INDICATORS YOU DO NOT REALISE THAT THE VEHICLE IS NOT IN THE SELECTED GEAR AND WILL R...

Feb 9, 2016 Power Train Crash 5,000 mi

I EXPERIENCED THE PROBLEM REPORTED IN THE NEWS ARTICLE REGARDING THE CONFUSING CHRYSLER JEEP ELECTRONIC SHIFTER. I LEFT MY CAR RUNNING AND THOUGHT I HAD PUT IT INTO PARK. I WALKED AROUND THE CAR AND WENT INTO MY HOUSE FOR 5 MINUTES. WHEN I CAME OUT THE CAR HAD ROLLED DOWN A DRIVEWAY INTO A NEIGHBOR...

Feb 9, 2016 Power Train Crash 5,812 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY INDEPENDENTLY AND STRUCK A TREE IN A PARKING LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A THIRD PARTY INVESTIGATOR ARRIVED TO DETERMINE THE CAUSE OF THE FAILURE. A POLICE REPORT WAS FILED. THE VE...

Feb 9, 2016 Power Train 3,500 mi

ON SEVERAL OCCASIONS, THE TRANSMISSION WAS NOT FULL ENGAGED IN PARK, WHEN I STARTED TO EXIT THE VEHICLE AND THE UNIT BEGAN MOVING. WHILE I HAVE NOT BEEN INJURED, THE SYSTEM OF SHIFTING NEEDS TO BE IMPROVED, SO THAT IT IS CLEAR THE UNIT IS IN PARK. IT IS HARD TO SEE THE DASH INDICATOR REGARDING WHAT ...

Feb 9, 2016 Power Train Crash 15,000 mi

ON MANY OCCASIONS, BOTH MY WIFE AND I HAVE EXPERIENCED THIS VEHICLE NOT PROPERLY GOING INTO PARK WHEN SHIFTED FROM EITHER DRIVE OR REVERSE. IF YOU DO NOT LOOK AT THE SHIFTER CONTROL AND ASSUME THAT IT IS IN PARK, IT WILL MOVE (IN REVERSE) UNLESS YOU STOP IT AND RE-SHIFT INTO PARK AND LOOK AT THE PA...

Feb 9, 2016 Unknown Or Other 100 mi

2015 JEEP GRAND CHEROKEE SHIFTER IS UNSAFE. MANY TIMES OVER THE LAST YEAR I HAVE MISTAKENLY PUT THE CAR IN REVERSE INSTEAD OF PARK. THIS IS VERY EASY TO DO. THE AUTOMATIC SHIFTER HAS NO DETENTS, BUT IS AN ELECTRIC SWITCH. WHEN THE VEHICLE GOES INTO REVERSE, THE ENGINE REMAINS RUNNING, AND IT IS ...

Feb 9, 2016 Power Train 14,000 mi

THE SHIFT UNIT FAILS TO POSITIVELY ENTER THE PARK POSITION WHEN SHIFTED TO THAT POSITION. IT HAS ENTER THE REVERSE MODE! THIS HAS HAPPENED SEVERAL TIMES. IF THE SHIFTER IS ACCIDENTALLY BUMPED TO THE NEUTRAL POSITION WHILE IN MOTION SUCH AS IF YOU ARM IS ON THE CONSOLE AND HARD BRAKING CAUSED YOUR HA...

Feb 8, 2016 Power Train

THE ELECTRONIC GEAR SHIFT CAN BE CONFUSING SINCE IT IS EASY TO LOSE TRACK OF THE NUMBER OF 'VIRTUAL' STEPS IT HAS MOVED IN EITHER DIRECTION. THE DASHBOARD DISPLAY CAN BE OBSCURED BY THE STEERING WHEEL SPOKES IF IN A TURNING POSITION SO ONE CAN THINK THE TRANSMISSION IS IN PARK WHILE THE ENGINE IS I...

Feb 8, 2016 Power Train 19,000 mi

SHIFTING MECHANISM DOES NOT ALWAYS GO INTO PARK WHEN THE LEVER IS ACTIVATED AND DIRECTED TO THE PARKING INDICATOR.. ONE NEW SYMPTOM LAST COUPLE OF DAYS.. THE COMPUTER SCREEN DISPLAY INDICATES IT WILL NOT GO INTO PARK BECAUSE THE VEHICLE IS STILL MOVING - YET THE VEHICLE IS SETTING STILL.

Feb 8, 2016 Power Train 1,000 mi

THE TRANSMISSION SHIFT KNOB IS DIFFICULT TO USE AND DOES NOT GO INTO INTENDED GEAR OR PARK EASILY. OFTEN I WILL STOP THE CAR, SHIFT INTO PARK, AND FIND THAT THE CAR STILL MOVES AFTER I TAKE MY FOOT OFF THE BRAKE ... TURNS OUT ITS NOT ACTUALLY IN PARK. THERE IS NO INTUITIVE WAY TO FEEL THAT THE SHI...

Feb 8, 2016 Power Train 8,600 mi

IT IS VERY DIFFICULT TO FIND PARK OR REVERSE WITH THE SHIFTER. HAVE LEFT IT IN REVERSE OR NUETRAL WITH ENGINE RUNNING AND EXITING THE CAR. FORTUNATELY THE PARKING BRAKE WAS ENGAGED WHICH PREVENTED THE CAR FROM MOVING. NEEDS TO BE FIXED.

Feb 8, 2016 Power Train

THE SHIFTER IN THIS VEHICLE IS NOT INTUITIVE, STICKS IN GEARS AND HAS POOR TACTILE FEEDBACK FOR DESIRED GEAR. OFTEN THE VEHICLE STAYS IN REVERSE GEAR WHEN PUSHED ALL THE FORWARD WHEN PARKING FROM DRIVE. IN MULTIPLE INSTANCES I THOUGHT THE CAR WAS IN PARK AND EXITED THE VEHICLE WITH THE CAR RUNNIN...

Feb 8, 2016 Power Train 11,500 mi

THE CONSOLE SHIFTER IS NOT ATYPICAL OF A NORMAL AUTOMATIC TRANSMISSION SHIFTER. THE GATE DOES NOT HAVE A FEEL THAT ALLOWS THE DRIVER TO SENSE WHICH GEAR THEY ARE IN. I JUST RECENTLY LEFT THE CAR IN NEUTRAL WHILE STOPPING TO GO MAIL A LETTER AT HE MAILBOX. THE JEEP STARTED TO ROLL AND I WAS STRUCT BY...

Feb 8, 2016 Power Train Crash 1,600 mi

ON JANUARY 12 2016 AT 9AM I WAS PARKING IN AN OFFICE PARKING LOT. AFTER COMING TO A STOP IN THE PARKING SPACE BEHIND A CEMENT CURB AND 2 TO 3 FEET FROM AN OFFICE BUILDING I STARTED MOVE THE GEAR SHIFT FROM "DRIVE" TO "PARK." THE CAR SUDDENLY SURGED FORWARD AT FAST ACCELERATION OVER THE CURB AND IN...

Feb 8, 2016 Power Train

THE ELECTRONIC GEAR SHIFT CAN BE CONFUSING SINCE IT IS EASY TO LOSE TRACK OF THE NUMBER OF 'VIRTUAL' STEPS IT HAS MOVED IN EITHER DIRECTION. THE DASHBOARD DISPLAY CAN BE OBSCURED BY THE STEERING WHEEL SPOKES IF IN A TURNING POSITION SO ONE CAN THINK THE TRANSMISSION IS IN PARK WHILE THE ENGINE IS I...

Feb 8, 2016 Power Train 19,000 mi

SHIFTING MECHANISM DOES NOT ALWAYS GO INTO PARK WHEN THE LEVER IS ACTIVATED AND DIRECTED TO THE PARKING INDICATOR.. ONE NEW SYMPTOM LAST COUPLE OF DAYS.. THE COMPUTER SCREEN DISPLAY INDICATES IT WILL NOT GO INTO PARK BECAUSE THE VEHICLE IS STILL MOVING - YET THE VEHICLE IS SETTING STILL.

Feb 8, 2016 Power Train 1,000 mi

THE TRANSMISSION SHIFT KNOB IS DIFFICULT TO USE AND DOES NOT GO INTO INTENDED GEAR OR PARK EASILY. OFTEN I WILL STOP THE CAR, SHIFT INTO PARK, AND FIND THAT THE CAR STILL MOVES AFTER I TAKE MY FOOT OFF THE BRAKE ... TURNS OUT ITS NOT ACTUALLY IN PARK. THERE IS NO INTUITIVE WAY TO FEEL THAT THE SHI...

Feb 8, 2016 Power Train 8,600 mi

IT IS VERY DIFFICULT TO FIND PARK OR REVERSE WITH THE SHIFTER. HAVE LEFT IT IN REVERSE OR NUETRAL WITH ENGINE RUNNING AND EXITING THE CAR. FORTUNATELY THE PARKING BRAKE WAS ENGAGED WHICH PREVENTED THE CAR FROM MOVING. NEEDS TO BE FIXED.

Feb 8, 2016 Power Train

THE SHIFTER IN THIS VEHICLE IS NOT INTUITIVE, STICKS IN GEARS AND HAS POOR TACTILE FEEDBACK FOR DESIRED GEAR. OFTEN THE VEHICLE STAYS IN REVERSE GEAR WHEN PUSHED ALL THE FORWARD WHEN PARKING FROM DRIVE. IN MULTIPLE INSTANCES I THOUGHT THE CAR WAS IN PARK AND EXITED THE VEHICLE WITH THE CAR RUNNIN...

Feb 8, 2016 Power Train 11,500 mi

THE CONSOLE SHIFTER IS NOT ATYPICAL OF A NORMAL AUTOMATIC TRANSMISSION SHIFTER. THE GATE DOES NOT HAVE A FEEL THAT ALLOWS THE DRIVER TO SENSE WHICH GEAR THEY ARE IN. I JUST RECENTLY LEFT THE CAR IN NEUTRAL WHILE STOPPING TO GO MAIL A LETTER AT HE MAILBOX. THE JEEP STARTED TO ROLL AND I WAS STRUCT BY...

Feb 8, 2016 Power Train Crash 1,600 mi

ON JANUARY 12 2016 AT 9AM I WAS PARKING IN AN OFFICE PARKING LOT. AFTER COMING TO A STOP IN THE PARKING SPACE BEHIND A CEMENT CURB AND 2 TO 3 FEET FROM AN OFFICE BUILDING I STARTED MOVE THE GEAR SHIFT FROM "DRIVE" TO "PARK." THE CAR SUDDENLY SURGED FORWARD AT FAST ACCELERATION OVER THE CURB AND IN...

Feb 4, 2016 Power Train 4,691 mi

MY 2015 JEEP CHEROKEE HAS APPROXIMATELY 6,000 MILES ON IT. I'VE HAD IT IN 3 TIMES DUE TO THE TRANSMISSION SURGING, AND IS AT THE DEALER AGAIN NOW. THE CAR WAS SURGING BETWEEN 45 & 40 AND 25 & 20 MPH WHEN I SLOWED DOWN. I TOOK IT INTO THE DEALER AND THEY DID SOME SOFTWARE CHANGES. THE CAR STILL S...

Feb 4, 2016 Power Train 4,691 mi

MY 2015 JEEP CHEROKEE HAS APPROXIMATELY 6,000 MILES ON IT. I'VE HAD IT IN 3 TIMES DUE TO THE TRANSMISSION SURGING, AND IS AT THE DEALER AGAIN NOW. THE CAR WAS SURGING BETWEEN 45 & 40 AND 25 & 20 MPH WHEN I SLOWED DOWN. I TOOK IT INTO THE DEALER AND THEY DID SOME SOFTWARE CHANGES. THE CAR STILL S...

Feb 3, 2016 Electrical System Crash 8,000 mi

ON NOVEMBER 1ST, 2015 MY JEEP WAS REAR ENDED WHILE STOPPED AT A RED LIGHT. THE OTHER DRIVER WHO HIT MY CAR ADMITTED FAULT AND IS SO DOCUMENTED IN THE POLICE REPORT. AS OF THIS DATE 2/3/16 THE CAR IS STILL AT THE REPAIR SHOP. ALL REPAIRS HAVE BEEN MADE EXCEPT...THE INSTALLATION OF A REAR WIRING HA...

Feb 3, 2016 Electrical System Crash 8,000 mi

ON NOVEMBER 1ST, 2015 MY JEEP WAS REAR ENDED WHILE STOPPED AT A RED LIGHT. THE OTHER DRIVER WHO HIT MY CAR ADMITTED FAULT AND IS SO DOCUMENTED IN THE POLICE REPORT. AS OF THIS DATE 2/3/16 THE CAR IS STILL AT THE REPAIR SHOP. ALL REPAIRS HAVE BEEN MADE EXCEPT...THE INSTALLATION OF A REAR WIRING HA...

Feb 2, 2016 Unknown Or Other

FORWARD COLLISION WARNING (FCW) WITH MITIGATION. 2015 JEEP GRAND CHEROKEE IS EQUIPPED FCW SYSTEM. IN SERVICE DATE OF 10/21/15 WITH CURRENT MILAGE JUST OF 5,000. SINCE DELIVERY THE FCW SYSTEM HAS NEVER FLASHED A BRAKE WARNING OR ATTEMPTED TO TO STOP VEHICLE IN WHAT WOULD BE CONSIDERED A PANIC STOP SI...

Feb 2, 2016 Unknown Or Other

FORWARD COLLISION WARNING (FCW) WITH MITIGATION. 2015 JEEP GRAND CHEROKEE IS EQUIPPED FCW SYSTEM. IN SERVICE DATE OF 10/21/15 WITH CURRENT MILAGE JUST OF 5,000. SINCE DELIVERY THE FCW SYSTEM HAS NEVER FLASHED A BRAKE WARNING OR ATTEMPTED TO TO STOP VEHICLE IN WHAT WOULD BE CONSIDERED A PANIC STOP SI...

Feb 1, 2016 Power Train 7,000 mi

VEHICLE ROLLS BACKWARD WHILE SHIFTER IS IN THE PARK POSITION

Feb 1, 2016 Power Train 7,000 mi

VEHICLE ROLLS BACKWARD WHILE SHIFTER IS IN THE PARK POSITION

Jan 27, 2016 Exterior Lighting

STOCK HEADLIGHTS ARE VERY DIM, MAKING VISIBILITY POOR. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION SHOULD PROMPT A RECALL. I HAVE NEVER DRIVEN A VEHICLE WHERE VISIBILITY WAS MADE SO POOR AT NIGHT. WHEN TURNING RIGHT, YOU COULD NEVER SEE A PEDESTRIAN IF THEY WERE TO YOUR RIGHT. NOT GOOD!

Jan 27, 2016 Exterior Lighting

STOCK HEADLIGHTS ARE VERY DIM, MAKING VISIBILITY POOR. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION SHOULD PROMPT A RECALL. I HAVE NEVER DRIVEN A VEHICLE WHERE VISIBILITY WAS MADE SO POOR AT NIGHT. WHEN TURNING RIGHT, YOU COULD NEVER SEE A PEDESTRIAN IF THEY WERE TO YOUR RIGHT. NOT GOOD!

Jan 26, 2016 Power Train Crash 500 mi

VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I HAVE A VIDEO OF THE VEHICLE ROLLING WHI...

Jan 26, 2016 Unknown Or Other Crash 500 mi

VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I HAVE A VIDEO OF THE VEHICLE ROLLING WHI...

Jan 26, 2016 Power Train Crash 500 mi

VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I HAVE A VIDEO OF THE VEHICLE ROLLING WHI...

Jan 26, 2016 Unknown Or Other Crash 500 mi

VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I HAVE A VIDEO OF THE VEHICLE ROLLING WHI...

Jan 20, 2016 Visibility 7,100 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH IN INCLEMENT WEATHER, THE DEFROSTER WAS ACTIVATED BUT FAILED TO COMPLETELY DEFROST THE ENTIRE WINDSHIELD. THE TOP OF THE WINDSHIELD REMAINED FROZEN. IN ADDITION, THE WINDSHIELD WIPER FROZE ON THE WINDSHIELD AND FAILED TO FUNCTION....

Jan 20, 2016 Unknown Or Other

SWITCHES OUT OF GEAR, CAR WILL BE IN PARK AND SWITCH OUT AND MOVE ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED, IT ALSO HAPPENED AT THE DEALER WHEN I PURCHASED THE CAR AND HIT ANOTHER CAR. THE DEALER SAID SOMEONE TRY TO STEAL IT, BUT NOW IT HAS HAPPENED AGAIN.

Jan 20, 2016 Visibility 7,100 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH IN INCLEMENT WEATHER, THE DEFROSTER WAS ACTIVATED BUT FAILED TO COMPLETELY DEFROST THE ENTIRE WINDSHIELD. THE TOP OF THE WINDSHIELD REMAINED FROZEN. IN ADDITION, THE WINDSHIELD WIPER FROZE ON THE WINDSHIELD AND FAILED TO FUNCTION....

Jan 20, 2016 Unknown Or Other

SWITCHES OUT OF GEAR, CAR WILL BE IN PARK AND SWITCH OUT AND MOVE ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED, IT ALSO HAPPENED AT THE DEALER WHEN I PURCHASED THE CAR AND HIT ANOTHER CAR. THE DEALER SAID SOMEONE TRY TO STEAL IT, BUT NOW IT HAS HAPPENED AGAIN.

Jan 18, 2016 Electrical System 16,000 mi

JEEP WAS PURCHASED END OF APRIL 2015, HERE IN THE MIDDLE OF JANUARY 2016 ATTEMPTED TO START THE VEHICLE PARKED IN MY HOME GARAGE AND THE VEHICLE WOULD NOT START. AFTER SEVERAL FAILED ATTEMPTS, I EXITED THE VEHICLE AND USED THE REMOTE START FEATURE, THE VEHICLE FINALLY STARTED. NO CLEAR EXPLANATION...

Jan 18, 2016 Electrical System 16,000 mi

JEEP WAS PURCHASED END OF APRIL 2015, HERE IN THE MIDDLE OF JANUARY 2016 ATTEMPTED TO START THE VEHICLE PARKED IN MY HOME GARAGE AND THE VEHICLE WOULD NOT START. AFTER SEVERAL FAILED ATTEMPTS, I EXITED THE VEHICLE AND USED THE REMOTE START FEATURE, THE VEHICLE FINALLY STARTED. NO CLEAR EXPLANATION...

Jan 15, 2016 Power Train Crash 1,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING ON A SLIGHT INCLINE AND EXITING THE VEHICLE, IT SUDDENLY BEGAN TO ROLL BACKWARDS. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE AND APPLY THE BRAKES TO STOP. THE VEHICLE EXPERIENCED A SECOND INCIDENT WHILE PARKED ON AN INCLINE WHERE ...

Jan 15, 2016 Electrical System 25,550 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING...

Jan 15, 2016 Engine 25,550 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING...

Jan 15, 2016 Power Train Crash 1,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING ON A SLIGHT INCLINE AND EXITING THE VEHICLE, IT SUDDENLY BEGAN TO ROLL BACKWARDS. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE AND APPLY THE BRAKES TO STOP. THE VEHICLE EXPERIENCED A SECOND INCIDENT WHILE PARKED ON AN INCLINE WHERE ...

Jan 15, 2016 Electrical System 25,550 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING...

Jan 15, 2016 Engine 25,550 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING...

Jan 9, 2016 Unknown Or Other 4,900 mi

I HAVE A 2015 JEEP GRAND CHEROKEE AND IT HAS ROLLED AWAY TWICE IN THE 7 MONTHS THAT I HAVE OWNED IT. THE FIRST TIME HAPPENED WHEN IT WAS DROVE UP ONTO A TOW TRUCK. AFTER GETTING THE VEHICLE ON THE TRUCK THE VEHICLE'S ENGINE WAS TURNED OFF AND PLACED IN PARK BUT THE EMERGENCY BRAKE WAS NOT SET. TH...

Jan 9, 2016 Unknown Or Other 4,900 mi

I HAVE A 2015 JEEP GRAND CHEROKEE AND IT HAS ROLLED AWAY TWICE IN THE 7 MONTHS THAT I HAVE OWNED IT. THE FIRST TIME HAPPENED WHEN IT WAS DROVE UP ONTO A TOW TRUCK. AFTER GETTING THE VEHICLE ON THE TRUCK THE VEHICLE'S ENGINE WAS TURNED OFF AND PLACED IN PARK BUT THE EMERGENCY BRAKE WAS NOT SET. TH...

Jan 7, 2016 Service Brakes 13,000 mi

MY JEEP IS ROLLING BACKWARDS WHEN IN PARK, WHEELS TURNED ALL THE WAY TO THE RIGHT AND EMERGENCY BRAKE ENGAGED. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED MY JEEP IN JULY 2015. ON JAN 4TH 2016 IT ROLLED ABOUT 10 - 15 FEET DOWN A DRIVEWAY AND CAME TO A REST IN THE GUTTER. IT HAPPENED AGAIN ON ...

Jan 7, 2016 Wheels 13,000 mi

MY JEEP IS ROLLING BACKWARDS WHEN IN PARK, WHEELS TURNED ALL THE WAY TO THE RIGHT AND EMERGENCY BRAKE ENGAGED. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED MY JEEP IN JULY 2015. ON JAN 4TH 2016 IT ROLLED ABOUT 10 - 15 FEET DOWN A DRIVEWAY AND CAME TO A REST IN THE GUTTER. IT HAPPENED AGAIN ON ...

Jan 7, 2016 Service Brakes 13,000 mi

MY JEEP IS ROLLING BACKWARDS WHEN IN PARK, WHEELS TURNED ALL THE WAY TO THE RIGHT AND EMERGENCY BRAKE ENGAGED. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED MY JEEP IN JULY 2015. ON JAN 4TH 2016 IT ROLLED ABOUT 10 - 15 FEET DOWN A DRIVEWAY AND CAME TO A REST IN THE GUTTER. IT HAPPENED AGAIN ON ...

Jan 7, 2016 Wheels 13,000 mi

MY JEEP IS ROLLING BACKWARDS WHEN IN PARK, WHEELS TURNED ALL THE WAY TO THE RIGHT AND EMERGENCY BRAKE ENGAGED. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED MY JEEP IN JULY 2015. ON JAN 4TH 2016 IT ROLLED ABOUT 10 - 15 FEET DOWN A DRIVEWAY AND CAME TO A REST IN THE GUTTER. IT HAPPENED AGAIN ON ...

Dec 21, 2015 Power Train 19,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED OUT OF GEAR INTO NEUTRAL. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

Dec 21, 2015 Electronic Stability Control (esc) 3,000 mi

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THI...

Dec 21, 2015 Electrical System 3,000 mi

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THI...

Dec 21, 2015 Engine 3,000 mi

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THI...

Dec 21, 2015 Power Train 19,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED OUT OF GEAR INTO NEUTRAL. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

Dec 21, 2015 Electronic Stability Control (esc) 3,000 mi

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THI...

Dec 21, 2015 Electrical System 3,000 mi

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THI...

Dec 21, 2015 Engine 3,000 mi

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THI...

Dec 15, 2015 Suspension 300 mi

RIGHT REAR SHOCK ABSORBER COMPLETELY INEFFECTIVE AT CONTROLLING REAR AXLE HOP. REAR OF JEEP WOULD START TO ROTATE SIDEWAYS ON BUMPY ROADS. BUT VEHICLE NEW IN MARCH 2015 . CALLED AND ASKED SALESMAN IF YOU'D HEARD ANY PROBLEMS NONE REPORTED . CALL AND ASK SERVICE MANAGER IF YOU'VE HEARD OF ANY PROB...

Dec 15, 2015 Suspension 300 mi

RIGHT REAR SHOCK ABSORBER COMPLETELY INEFFECTIVE AT CONTROLLING REAR AXLE HOP. REAR OF JEEP WOULD START TO ROTATE SIDEWAYS ON BUMPY ROADS. BUT VEHICLE NEW IN MARCH 2015 . CALLED AND ASKED SALESMAN IF YOU'D HEARD ANY PROBLEMS NONE REPORTED . CALL AND ASK SERVICE MANAGER IF YOU'VE HEARD OF ANY PROB...

Dec 8, 2015 Power Train Crash 300 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFT WAS SWITCHED INTO THE PARK POSITION AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRE...

Dec 8, 2015 Electrical System 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA IN THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Dec 8, 2015 Power Train Crash 300 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFT WAS SWITCHED INTO THE PARK POSITION AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRE...

Dec 8, 2015 Electrical System 14,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA IN THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Dec 7, 2015 Electrical System 3,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DI...

Dec 7, 2015 Vehicle Speed Control 3,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DI...

Dec 7, 2015 Electrical System 3,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DI...

Dec 7, 2015 Vehicle Speed Control 3,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DI...

Dec 1, 2015 Power Train 5,000 mi

SEVERAL ISSUES WITH AUTOMATIC GEAR SELECT SHIFTER: 1) I HAVE HAD 2 ROLL-AWAYS WHERE THE GEAR SHIFT WAS FIRMLY PLACED ALL THE WAY FORWARD, CAR LEFT RUNNING TO STEP OUT AND LOAD VEHICLE, CAR WAS NOT IN PARK. 2) TWICE WHILE DRIVING CAR INEXPLICABLY SHIFTS TO NEUTRAL. WILL NOT SHIFT BACK INTO GEAR ...

Dec 1, 2015 Engine

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Dec 1, 2015 Power Train 5,000 mi

SEVERAL ISSUES WITH AUTOMATIC GEAR SELECT SHIFTER: 1) I HAVE HAD 2 ROLL-AWAYS WHERE THE GEAR SHIFT WAS FIRMLY PLACED ALL THE WAY FORWARD, CAR LEFT RUNNING TO STEP OUT AND LOAD VEHICLE, CAR WAS NOT IN PARK. 2) TWICE WHILE DRIVING CAR INEXPLICABLY SHIFTS TO NEUTRAL. WILL NOT SHIFT BACK INTO GEAR ...

Dec 1, 2015 Engine

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Nov 30, 2015 Power Train Crash 9,000 mi

ON 10/22/2015, I PARKED MY JEEP GRAND CHEROKEE WITH ENGINE RUNNING AND EXITED THE VEHICLE.THE SHIFTER WAS PLACED IN PARK PRIOR TO MY EXIT. ABOUT 30 SECONDS LATER, I DISCOVERED MY JEEP CRASHED INTO AN OCCUPIED APARTMENT. THE JEEP HAD ROLLED BACKWARDS, UNATTENDED, ACROSS A PARKING LOT UNTIL IT STRUCK ...

Nov 30, 2015 Electrical System Crash 14,677 mi

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE I...

Nov 30, 2015 Power Train Crash 14,677 mi

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE I...

Nov 30, 2015 Power Train Crash 9,000 mi

ON 10/22/2015, I PARKED MY JEEP GRAND CHEROKEE WITH ENGINE RUNNING AND EXITED THE VEHICLE.THE SHIFTER WAS PLACED IN PARK PRIOR TO MY EXIT. ABOUT 30 SECONDS LATER, I DISCOVERED MY JEEP CRASHED INTO AN OCCUPIED APARTMENT. THE JEEP HAD ROLLED BACKWARDS, UNATTENDED, ACROSS A PARKING LOT UNTIL IT STRUCK ...

Nov 30, 2015 Electrical System Crash 14,677 mi

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE I...

Nov 30, 2015 Power Train Crash 14,677 mi

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE I...

Nov 19, 2015 Power Train 1,100 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE'S SENSOR STOPPED THE VEHICLE WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION MADE A BANGING NOISE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE WAS NOT CORRECTED. THE MANUFACT...

Nov 19, 2015 Power Train 1,100 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE'S SENSOR STOPPED THE VEHICLE WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION MADE A BANGING NOISE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE WAS NOT CORRECTED. THE MANUFACT...

Nov 18, 2015 Power Train 5,500 mi

TRANSMISSION SEEMS TO HESITATE WHEN I INITIALLY START DRIVING (AS IF IT IS STRUGGLING WITH THE GEAR) THEN IT JUMPS. GEAR ALSO APPEARS TO BE AT #5 WHEN I AM UNDER 40MPH. DOES NOT FEEL RIGHT AND JUST RECENTLY STARTED DOING THIS. ONLY HAS 5500 MILES ON IT. THEN IT SEEMS AT TIMES THAT THE FRONT HEADLIGH...

Nov 18, 2015 Exterior Lighting 5,500 mi

TRANSMISSION SEEMS TO HESITATE WHEN I INITIALLY START DRIVING (AS IF IT IS STRUGGLING WITH THE GEAR) THEN IT JUMPS. GEAR ALSO APPEARS TO BE AT #5 WHEN I AM UNDER 40MPH. DOES NOT FEEL RIGHT AND JUST RECENTLY STARTED DOING THIS. ONLY HAS 5500 MILES ON IT. THEN IT SEEMS AT TIMES THAT THE FRONT HEADLIGH...

Nov 18, 2015 Power Train 5,500 mi

TRANSMISSION SEEMS TO HESITATE WHEN I INITIALLY START DRIVING (AS IF IT IS STRUGGLING WITH THE GEAR) THEN IT JUMPS. GEAR ALSO APPEARS TO BE AT #5 WHEN I AM UNDER 40MPH. DOES NOT FEEL RIGHT AND JUST RECENTLY STARTED DOING THIS. ONLY HAS 5500 MILES ON IT. THEN IT SEEMS AT TIMES THAT THE FRONT HEADLIGH...

Nov 18, 2015 Exterior Lighting 5,500 mi

TRANSMISSION SEEMS TO HESITATE WHEN I INITIALLY START DRIVING (AS IF IT IS STRUGGLING WITH THE GEAR) THEN IT JUMPS. GEAR ALSO APPEARS TO BE AT #5 WHEN I AM UNDER 40MPH. DOES NOT FEEL RIGHT AND JUST RECENTLY STARTED DOING THIS. ONLY HAS 5500 MILES ON IT. THEN IT SEEMS AT TIMES THAT THE FRONT HEADLIGH...

Nov 13, 2015 Electrical System 500 mi

RANDOM "KEY FOB HAS LEFT THE VEHICLE" MESSAGE THIS HAPPENED THREE TIMES TODAY. ALL THREE WERE WITH THE FOB IN MY POCKET AS I SAT IN THE DRIVER'S SEAT, WITH THE SECOND FOB AT HOME ON MY DESK (MILES AWAY). FIRST INSTANCE, MY HUSBAND GOT OUT OF THE CAR AND WHEN THE DOOR CLOSED I GOT AN AUDIBLE WARNIN...

Nov 13, 2015 Electrical System 500 mi

RANDOM "KEY FOB HAS LEFT THE VEHICLE" MESSAGE THIS HAPPENED THREE TIMES TODAY. ALL THREE WERE WITH THE FOB IN MY POCKET AS I SAT IN THE DRIVER'S SEAT, WITH THE SECOND FOB AT HOME ON MY DESK (MILES AWAY). FIRST INSTANCE, MY HUSBAND GOT OUT OF THE CAR AND WHEN THE DOOR CLOSED I GOT AN AUDIBLE WARNIN...

Nov 12, 2015 Steering 500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER STEERING WHILE DRIVING 15 MPH. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT STEERING FLUID LEAKED FROM THE VEHICLE. THE VEHICLE ...

Nov 12, 2015 Equipment

RECALL R40/NHTSA 15V-461 I WAS TOLD I WOULD BE SENT A USB DRIVE TO COMPLETE THE RECALL MYSELF, NOW AFTER 2 MONTHS OF WAITING, I WAS TOLD THEY WERE SENT OUT TO EVERYONE (EXCEPT ME I GUESS) AND THEY ARE NOT SENDING ANYMORE OUT. I WOULD LIKE TO KNOW HOW THEY KNOW IF I RECEIVED THIS USB DRIVE OR NOT??...

Nov 12, 2015 Steering 500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER STEERING WHILE DRIVING 15 MPH. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT STEERING FLUID LEAKED FROM THE VEHICLE. THE VEHICLE ...

Nov 12, 2015 Equipment

RECALL R40/NHTSA 15V-461 I WAS TOLD I WOULD BE SENT A USB DRIVE TO COMPLETE THE RECALL MYSELF, NOW AFTER 2 MONTHS OF WAITING, I WAS TOLD THEY WERE SENT OUT TO EVERYONE (EXCEPT ME I GUESS) AND THEY ARE NOT SENDING ANYMORE OUT. I WOULD LIKE TO KNOW HOW THEY KNOW IF I RECEIVED THIS USB DRIVE OR NOT??...

Nov 9, 2015 Structure

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE...

Nov 9, 2015 Structure

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE...

Nov 6, 2015 Unknown Or Other 1,570 mi

DRIVING AT 38 MPH ON LOCAL STREET WITH FOUR PEOPLE IN CAR ON A SUNNY DAY WHEN THE BACK WINDOW JUST EXPLODED. THE BACK HAD NOT BEEN OPENED IN A WEEK. THE CAR IS LESS THAN THREE MONTHS OLD WITH 1570 MILES ON IT.

Nov 6, 2015 Air Bags Crash 12,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PROCEEDING THROUGH A FOUR WAY STOP AT APPROXIMATELY 25 MPH, A VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE REAR DOOR AND FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED...

Nov 6, 2015 Unknown Or Other 1,570 mi

DRIVING AT 38 MPH ON LOCAL STREET WITH FOUR PEOPLE IN CAR ON A SUNNY DAY WHEN THE BACK WINDOW JUST EXPLODED. THE BACK HAD NOT BEEN OPENED IN A WEEK. THE CAR IS LESS THAN THREE MONTHS OLD WITH 1570 MILES ON IT.

Nov 6, 2015 Air Bags Crash 12,200 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PROCEEDING THROUGH A FOUR WAY STOP AT APPROXIMATELY 25 MPH, A VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE REAR DOOR AND FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED...

Nov 3, 2015 Electrical System Crash 850 mi

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAV...

Nov 3, 2015 Power Train Crash 850 mi

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAV...

Nov 3, 2015 Unknown Or Other Crash 850 mi

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAV...

Nov 3, 2015 Electrical System Crash 850 mi

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAV...

Nov 3, 2015 Power Train Crash 850 mi

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAV...

Nov 3, 2015 Unknown Or Other Crash 850 mi

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAV...

Nov 2, 2015 Power Train Crash 250 mi

WHILE IN "PARK" AND IDLING, THE VEHICLE ROLLED FORWARD AND STRUCK OBJECTS 20 YARDS AWAY CAUSING $1500 WORTH OF DAMAGE TO THE RIGHT FRONT BUMPER. MY WIFE PARKED THE CAR AND HAD EXITED THE VEHICLE, WHEN AFTER A ABOUT 30 SECONDS, IT ROLLED FORWARD AND STRUCK HEADSTONES IN A CEMETERY. THE CAR STILL IN...

Nov 2, 2015 Power Train Crash 250 mi

WHILE IN "PARK" AND IDLING, THE VEHICLE ROLLED FORWARD AND STRUCK OBJECTS 20 YARDS AWAY CAUSING $1500 WORTH OF DAMAGE TO THE RIGHT FRONT BUMPER. MY WIFE PARKED THE CAR AND HAD EXITED THE VEHICLE, WHEN AFTER A ABOUT 30 SECONDS, IT ROLLED FORWARD AND STRUCK HEADSTONES IN A CEMETERY. THE CAR STILL IN...

Oct 31, 2015 Power Train 11,500 mi

2015 GRAND CHEROKEE - 6 CYL - TRANSMISSION PROPBLEM- MULTIPLE OCCASIONS OF HARD & LOUD SHIFTING IN LOW GEARS - STUCK IN LOW GEAR - LOSS OF POWER - POOR MPG - CHECK ENGINE LIGHT ON INDICATING TRANS. ERRORS - DEALER HAS REPAIRED / PATCHED SOFTWARE 3 TIMES AND PROBLEMS CONTINUE...

Oct 31, 2015 Power Train 11,500 mi

2015 GRAND CHEROKEE - 6 CYL - TRANSMISSION PROPBLEM- MULTIPLE OCCASIONS OF HARD & LOUD SHIFTING IN LOW GEARS - STUCK IN LOW GEAR - LOSS OF POWER - POOR MPG - CHECK ENGINE LIGHT ON INDICATING TRANS. ERRORS - DEALER HAS REPAIRED / PATCHED SOFTWARE 3 TIMES AND PROBLEMS CONTINUE...

Oct 19, 2015 Power Train 40 mi

TL* THE OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WAS UPSHIFTED AND DOWNSHIFTED AND JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DESIGN FLAW WITH THE TRANSMISSION AND IT NEEDED ...

Oct 19, 2015 Power Train 40 mi

TL* THE OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WAS UPSHIFTED AND DOWNSHIFTED AND JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DESIGN FLAW WITH THE TRANSMISSION AND IT NEEDED ...

Oct 15, 2015 Steering 7,300 mi

ON 9/26/2015 WE WERE DRIVING DOWN OUR STREET AND LOST ALL ABILITY TO STEER THE TRUCK. I CALLED JEEP ROADSIDE ASSISTANCE AND THE TRUCK WAS SCHEDULED TO BE TOWED TO THE NEAREST JEEP SERVICE CENTER ON 9/28/3015 - THE TRUCK WAS NOT DRIVE-ABLE. THE JEEP SERVICE CENTER REVIEWED MY TRUCK A FEW DAYS LATE...

Oct 15, 2015 Steering 7,300 mi

ON 9/26/2015 WE WERE DRIVING DOWN OUR STREET AND LOST ALL ABILITY TO STEER THE TRUCK. I CALLED JEEP ROADSIDE ASSISTANCE AND THE TRUCK WAS SCHEDULED TO BE TOWED TO THE NEAREST JEEP SERVICE CENTER ON 9/28/3015 - THE TRUCK WAS NOT DRIVE-ABLE. THE JEEP SERVICE CENTER REVIEWED MY TRUCK A FEW DAYS LATE...

Oct 9, 2015 Unknown Or Other 7,000 mi

THE 2015 JEEP GRAND CHEROKEE LIMITED COMES WITH PUSH BUTTON STARTING. WITH THE CAR LEFT RUNNING AND THE FOB KEY TAKEN AWAY FROM THE VEHICLE, THE CAR CONTINUES TO RUN FOR HOURS. IF IT IS NOT LOCKED, ANYONE CAN SIMPLY GET IN AND DRIVE IT AWAY TO UNLIMITED DISTANCES. IF SOMEONE PARKS THE CAR IN A GARAG...

Oct 9, 2015 Service Brakes 6,999 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK DUE TO THE ABRUPT BRAKING OF THE VEHICLE. THE CONTACT REQ...

Oct 9, 2015 Unknown Or Other 7,000 mi

THE 2015 JEEP GRAND CHEROKEE LIMITED COMES WITH PUSH BUTTON STARTING. WITH THE CAR LEFT RUNNING AND THE FOB KEY TAKEN AWAY FROM THE VEHICLE, THE CAR CONTINUES TO RUN FOR HOURS. IF IT IS NOT LOCKED, ANYONE CAN SIMPLY GET IN AND DRIVE IT AWAY TO UNLIMITED DISTANCES. IF SOMEONE PARKS THE CAR IN A GARAG...

Oct 9, 2015 Service Brakes 6,999 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK DUE TO THE ABRUPT BRAKING OF THE VEHICLE. THE CONTACT REQ...

Oct 6, 2015 Electrical System 4,200 mi

10 3/15 LEASED 2015 JEEP GRAND CHEROKEE FROM WEST HERR JEEP ORCHARD, PARK, NY. 2) 9/24/15 ALL RADIO MODES,SOUND,ALL LOWER INDIV. BUTTONS, HEATING BUTTONS NOT WORKING. 3) 10/5/15 APT. WITH WEST HERR SERVICE UPDATED SOFTWARE RECALL & FOUND THAT THE "INTEGRATED CENTER STACK" WAS MALFUNCTIONING.ORDERED ...

Oct 6, 2015 Power Train 5,300 mi

LEASED CAR ON 9/4/2015. SOMEONE AT DEALERSHIP HAD BEEN DRIVING IT SO IT HAD 4800 MILES WHEN I GOT IT. ON 10/3/2015, GOT IN CAR, STARTED ENGINE, SHIFTED CAR INTO DRIVE AND IT REVVED BUT DIDN'T MOVE. SERVICE PARKING BRAKE LIGHT CAME ON. I HADN'T TOUCHED THE PARKING BRAKE. TURNED CAR OFF AND ON AGAIN....

Oct 6, 2015 Electrical System 4,200 mi

10 3/15 LEASED 2015 JEEP GRAND CHEROKEE FROM WEST HERR JEEP ORCHARD, PARK, NY. 2) 9/24/15 ALL RADIO MODES,SOUND,ALL LOWER INDIV. BUTTONS, HEATING BUTTONS NOT WORKING. 3) 10/5/15 APT. WITH WEST HERR SERVICE UPDATED SOFTWARE RECALL & FOUND THAT THE "INTEGRATED CENTER STACK" WAS MALFUNCTIONING.ORDERED ...

Oct 6, 2015 Power Train 5,300 mi

LEASED CAR ON 9/4/2015. SOMEONE AT DEALERSHIP HAD BEEN DRIVING IT SO IT HAD 4800 MILES WHEN I GOT IT. ON 10/3/2015, GOT IN CAR, STARTED ENGINE, SHIFTED CAR INTO DRIVE AND IT REVVED BUT DIDN'T MOVE. SERVICE PARKING BRAKE LIGHT CAME ON. I HADN'T TOUCHED THE PARKING BRAKE. TURNED CAR OFF AND ON AGAIN....

Sep 30, 2015 Power Train Crash 3,600 mi

AFTER COMING TO COMPLETE STOP (AT A GAS PUMP), PUT TRANSMISSION INTO PARK, I STEPPED OUT OF VEHICLE, WITHIN 10 SECONDS THE VEHICLE BEGAN TO SLOWLY ROLLING BACKWARDS. MY VEHICLE STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. NOW BEING MORE AWARE OF THIS INCIDENT, I AM VERY CAREFUL TO AS...

Sep 30, 2015 Power Train Crash 3,600 mi

AFTER COMING TO COMPLETE STOP (AT A GAS PUMP), PUT TRANSMISSION INTO PARK, I STEPPED OUT OF VEHICLE, WITHIN 10 SECONDS THE VEHICLE BEGAN TO SLOWLY ROLLING BACKWARDS. MY VEHICLE STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. NOW BEING MORE AWARE OF THIS INCIDENT, I AM VERY CAREFUL TO AS...

Sep 23, 2015 Seat Belts 1,865 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT EXTENDERS. THE VEHICLE WAS NOT DIAGNOSE...

Sep 23, 2015 Seat Belts 1,865 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT EXTENDERS. THE VEHICLE WAS NOT DIAGNOSE...

Sep 22, 2015 Power Train Crash 4,513 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED WITH THE ENGINE OFF, THE VEHICLE MOVED INDEPENDENTLY AND CRASHED INTO THE GARAGE DOOR AT THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHIC...

Sep 22, 2015 Power Train Crash 4,513 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED WITH THE ENGINE OFF, THE VEHICLE MOVED INDEPENDENTLY AND CRASHED INTO THE GARAGE DOOR AT THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHIC...

Sep 21, 2015 Electrical System 9,000 mi

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIV...

Sep 21, 2015 Power Train 9,000 mi

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIV...

Sep 21, 2015 Unknown Or Other 9,000 mi

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIV...

Sep 21, 2015 Electrical System 9,000 mi

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIV...

Sep 21, 2015 Power Train 9,000 mi

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIV...

Sep 21, 2015 Unknown Or Other 9,000 mi

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIV...

Sep 18, 2015 Electrical System 8,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE NAVIGATION SYSTEM ILLUMINATED. THE CONTACT SHIFTED INTO DRIVE AND THE DASHBOARD DISPLAY SCREEN WENT BLANK, WHICH CONTROLLED ALL OF THE SETTINGS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE F...

Sep 18, 2015 Electrical System 8,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE NAVIGATION SYSTEM ILLUMINATED. THE CONTACT SHIFTED INTO DRIVE AND THE DASHBOARD DISPLAY SCREEN WENT BLANK, WHICH CONTROLLED ALL OF THE SETTINGS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE F...

Sep 14, 2015 Engine 14,321 mi

I NOTICED THE PROBLEM HAS BECOME MORE PRONOUNCED STARTING SEPTEMBER 5, 2015. WHILE SLOWING DOWN TO STOP THE VEHICLE IT LUNGED FORWARD ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT. I ALSO NOTICED DELAYS IN ACCELERATING FROM A STOP POSITION.

Sep 14, 2015 Engine 14,321 mi

I NOTICED THE PROBLEM HAS BECOME MORE PRONOUNCED STARTING SEPTEMBER 5, 2015. WHILE SLOWING DOWN TO STOP THE VEHICLE IT LUNGED FORWARD ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT. I ALSO NOTICED DELAYS IN ACCELERATING FROM A STOP POSITION.

Sep 12, 2015 Power Train

OUR NEW 2015 JEEP GRAND CHEROKEE LIMITED SHIFTED OUT OF PARK WITH THE ENGINE RUNNING WHILE PARKED AT THE END OF THE DRIVEWAY. MY WIFE HAD STOPPED THE VEHICLE, APPLIED THE BRAKES AND SHIFTED THE VEHICLE INTO PARK. SHE LEFT THE ENGINE RUNNING AND EXITED THE VEHICLE WHILE LEAVING THE DOOR OPEN. AFTE...

Sep 12, 2015 Power Train

OUR NEW 2015 JEEP GRAND CHEROKEE LIMITED SHIFTED OUT OF PARK WITH THE ENGINE RUNNING WHILE PARKED AT THE END OF THE DRIVEWAY. MY WIFE HAD STOPPED THE VEHICLE, APPLIED THE BRAKES AND SHIFTED THE VEHICLE INTO PARK. SHE LEFT THE ENGINE RUNNING AND EXITED THE VEHICLE WHILE LEAVING THE DOOR OPEN. AFTE...

Sep 11, 2015 Unknown Or Other Crash 1,685 mi

I WAS BACKING OUT THE GARAGE AND RAN OVER SOMETHING. I PUT THE CAR IN PARK GOT OUT TO CHECK TO SEE WHAT IT WAS, THE CAR STARTED ROLLING AND HIT THE BACK OF GARAGE.

Sep 11, 2015 Unknown Or Other Crash 1,685 mi

I WAS BACKING OUT THE GARAGE AND RAN OVER SOMETHING. I PUT THE CAR IN PARK GOT OUT TO CHECK TO SEE WHAT IT WAS, THE CAR STARTED ROLLING AND HIT THE BACK OF GARAGE.

Sep 10, 2015 Structure

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WAS MOUNTED UNDER THE PASSENGER SEAT AND WAS VERY DIFFICULT TO ACCESS. THE CONTACT NOTIFIED THE DEALER, BUT THE MECHANIC COULD NOT REMOVE THE BATTERY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT ...

Sep 10, 2015 Structure

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WAS MOUNTED UNDER THE PASSENGER SEAT AND WAS VERY DIFFICULT TO ACCESS. THE CONTACT NOTIFIED THE DEALER, BUT THE MECHANIC COULD NOT REMOVE THE BATTERY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT ...

Sep 4, 2015 Power Train Crash 200 mi

ON DECEMBER 5, 2014, I ACCEPTED DELIVERY OF A NEW 2015 MODEL YEAR JEEP GRAND CHEROKEE OVERLAND 4X4, EQUIPPED WITH AN 8-SPEED PADDLE-SHIFT AUTOMATIC TRANSMISSION AND ?KEYLESS ENTER ?N GO.? ON DECEMBER 12, 2014, I WAS TRAVELLING WITH A FRIEND. WHEN WE REACHED OUR DESTINATION, I PULLED TO THE SIDE O...

Sep 4, 2015 Electrical System Crash 200 mi

ON DECEMBER 5, 2014, I ACCEPTED DELIVERY OF A NEW 2015 MODEL YEAR JEEP GRAND CHEROKEE OVERLAND 4X4, EQUIPPED WITH AN 8-SPEED PADDLE-SHIFT AUTOMATIC TRANSMISSION AND ?KEYLESS ENTER ?N GO.? ON DECEMBER 12, 2014, I WAS TRAVELLING WITH A FRIEND. WHEN WE REACHED OUR DESTINATION, I PULLED TO THE SIDE O...

Sep 4, 2015 Service Brakes 15,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE FRONT ALARM BRAKING SENSOR ILLUMINATED AND THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTU...

Sep 4, 2015 Power Train Crash 200 mi

ON DECEMBER 5, 2014, I ACCEPTED DELIVERY OF A NEW 2015 MODEL YEAR JEEP GRAND CHEROKEE OVERLAND 4X4, EQUIPPED WITH AN 8-SPEED PADDLE-SHIFT AUTOMATIC TRANSMISSION AND ?KEYLESS ENTER ?N GO.? ON DECEMBER 12, 2014, I WAS TRAVELLING WITH A FRIEND. WHEN WE REACHED OUR DESTINATION, I PULLED TO THE SIDE O...

Sep 4, 2015 Electrical System Crash 200 mi

ON DECEMBER 5, 2014, I ACCEPTED DELIVERY OF A NEW 2015 MODEL YEAR JEEP GRAND CHEROKEE OVERLAND 4X4, EQUIPPED WITH AN 8-SPEED PADDLE-SHIFT AUTOMATIC TRANSMISSION AND ?KEYLESS ENTER ?N GO.? ON DECEMBER 12, 2014, I WAS TRAVELLING WITH A FRIEND. WHEN WE REACHED OUR DESTINATION, I PULLED TO THE SIDE O...

Sep 4, 2015 Service Brakes 15,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE FRONT ALARM BRAKING SENSOR ILLUMINATED AND THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTU...

Sep 2, 2015 Unknown Or Other 4,964 mi

DRIVING DOWN THE HIGHWAY NO OBSTACLES OR ANYTHING AROUND US AND THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. PIECES OF GLASS STARTED FALLING DOWN ON MY WIFE AND I. WE DROVE IT STRAIGHT TO THE DEALER. LUCKY THE VEHICLE HAD A SUNSCREEN BECAUSE LARGE PIECES STARTED FALLING ON THE WAY. THE SERVICE ...

Sep 2, 2015 Unknown Or Other 4,964 mi

DRIVING DOWN THE HIGHWAY NO OBSTACLES OR ANYTHING AROUND US AND THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. PIECES OF GLASS STARTED FALLING DOWN ON MY WIFE AND I. WE DROVE IT STRAIGHT TO THE DEALER. LUCKY THE VEHICLE HAD A SUNSCREEN BECAUSE LARGE PIECES STARTED FALLING ON THE WAY. THE SERVICE ...

Sep 1, 2015 Unknown Or Other Crash 1,100 mi

I PARKED MY CAR IN MY DRIVEWAY, LEFT THE CAR RUNNING. DID NOT ENGAGE THE PARKING BRAKE. I WALKED OUT OF THE CAR, INTO MY HOUSE TO PICK UP SOMETHING AND THEN RETURNED TO THE DRIVEWAY. MY CAR WAS NO LONGER IN THE DRIVEWAY, BUT WAS NOW ACROSS THE STREET AND IN MY NEIGHBORS YARD. IT APPARENTLY ROLLE...

Sep 1, 2015 Unknown Or Other Crash 1,100 mi

I PARKED MY CAR IN MY DRIVEWAY, LEFT THE CAR RUNNING. DID NOT ENGAGE THE PARKING BRAKE. I WALKED OUT OF THE CAR, INTO MY HOUSE TO PICK UP SOMETHING AND THEN RETURNED TO THE DRIVEWAY. MY CAR WAS NO LONGER IN THE DRIVEWAY, BUT WAS NOW ACROSS THE STREET AND IN MY NEIGHBORS YARD. IT APPARENTLY ROLLE...

Aug 28, 2015 Electrical System Crash 56 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE AND RETURNING TO IT, IT WAS DISCOVERED THAT THE VEHICLE HAD SHIFTED INDEPENDENTLY INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAI...

Aug 28, 2015 Power Train Crash 56 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE AND RETURNING TO IT, IT WAS DISCOVERED THAT THE VEHICLE HAD SHIFTED INDEPENDENTLY INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAI...

Aug 28, 2015 Electrical System Crash 56 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE AND RETURNING TO IT, IT WAS DISCOVERED THAT THE VEHICLE HAD SHIFTED INDEPENDENTLY INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAI...

Aug 28, 2015 Power Train Crash 56 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE AND RETURNING TO IT, IT WAS DISCOVERED THAT THE VEHICLE HAD SHIFTED INDEPENDENTLY INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAI...

Aug 27, 2015 Air Bags 5,700 mi

ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRINGING IN MY CAR I CALLED THEM TWICE TO MA...

Aug 27, 2015 Structure 5,700 mi

ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRINGING IN MY CAR I CALLED THEM TWICE TO MA...

Aug 27, 2015 Unknown Or Other 5,700 mi

ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRINGING IN MY CAR I CALLED THEM TWICE TO MA...

Aug 27, 2015 Air Bags 5,700 mi

ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRINGING IN MY CAR I CALLED THEM TWICE TO MA...

Aug 27, 2015 Structure 5,700 mi

ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRINGING IN MY CAR I CALLED THEM TWICE TO MA...

Aug 27, 2015 Unknown Or Other 5,700 mi

ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRINGING IN MY CAR I CALLED THEM TWICE TO MA...

Aug 26, 2015 Power Train 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE SHIFT LEVER FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT IF THE BRAKE WAS NOT ENGAGED, THE VEHICLE WOULD ROLL AWAY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ...

Aug 26, 2015 Power Train Crash 150 mi

AFTER REVERSING OUT FROM A PARKING SPOT, I USED THE ELECTRONIC SHIFTER TO PUT THE VEHICLE IN PARK (BY NUDGING THE SHIFTER FORWARD WITH FOOT ON THE BRAKE) SO I COULD QUICKLY RETRIEVE SOMETHING FROM THE GROUND; AS SOON AS I EXITED THE VEHICLE, I FELT IT PULL AWAY, APPARENTLY IN DRIVE (WHICH WOULD HAVE...

Aug 26, 2015 Power Train 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE SHIFT LEVER FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT IF THE BRAKE WAS NOT ENGAGED, THE VEHICLE WOULD ROLL AWAY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ...

Aug 26, 2015 Power Train Crash 150 mi

AFTER REVERSING OUT FROM A PARKING SPOT, I USED THE ELECTRONIC SHIFTER TO PUT THE VEHICLE IN PARK (BY NUDGING THE SHIFTER FORWARD WITH FOOT ON THE BRAKE) SO I COULD QUICKLY RETRIEVE SOMETHING FROM THE GROUND; AS SOON AS I EXITED THE VEHICLE, I FELT IT PULL AWAY, APPARENTLY IN DRIVE (WHICH WOULD HAVE...

Aug 25, 2015 Power Train Crash 2,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE UNEXPECTEDLY ROLLED ACROSS A FIVE LANE STREET, CRASHED INTO A STOP SIGN AND AN UNOCCUPIED PARKED VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE DRIVER SIDE OF THE VEHICLE SUSTAINED SEVERE DAMAGES. THE V...

Aug 25, 2015 Unknown Or Other 5,000 mi

SHIFTED THE AUTOMATIC TRANSMISSION INTO PARK, STARTED TO GET OUT OF THE VEHICLE AND IT ROLLED FORWARD. DESIGN FLAW WITH THE ELECTRONIC SHIFTER. NOT EASY TO TELL IF IT ACTUALLY IN PARK.

Aug 25, 2015 Unknown Or Other 3,000 mi

AS THE OWNER OF A 2015 JEEP GRAND CHEROKEE I FIND THAT THE ELECTRONIC SHIFTER IS A PROBLEM AREA. IT IS DIFFICULT TO TELL WHERE THE SELECTOR IS WITHOUT LOOKING AT THE INDICATOR. YOU THINK IT IS IN DRIVE AND ITS IN NEUTRAL,AND YOU WOULD BE UNABLE TO MAKE A MOVE QUICKLY IN AN ACCIDENT SITUATION (LIKE T...

Aug 25, 2015 Electrical System 3,000 mi

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTR...

Aug 25, 2015 Fuel/propulsion System 3,000 mi

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTR...

Aug 25, 2015 Equipment 3,000 mi

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTR...

Aug 25, 2015 Power Train Crash 2,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE UNEXPECTEDLY ROLLED ACROSS A FIVE LANE STREET, CRASHED INTO A STOP SIGN AND AN UNOCCUPIED PARKED VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE DRIVER SIDE OF THE VEHICLE SUSTAINED SEVERE DAMAGES. THE V...

Aug 25, 2015 Unknown Or Other 5,000 mi

SHIFTED THE AUTOMATIC TRANSMISSION INTO PARK, STARTED TO GET OUT OF THE VEHICLE AND IT ROLLED FORWARD. DESIGN FLAW WITH THE ELECTRONIC SHIFTER. NOT EASY TO TELL IF IT ACTUALLY IN PARK.

Aug 25, 2015 Unknown Or Other 3,000 mi

AS THE OWNER OF A 2015 JEEP GRAND CHEROKEE I FIND THAT THE ELECTRONIC SHIFTER IS A PROBLEM AREA. IT IS DIFFICULT TO TELL WHERE THE SELECTOR IS WITHOUT LOOKING AT THE INDICATOR. YOU THINK IT IS IN DRIVE AND ITS IN NEUTRAL,AND YOU WOULD BE UNABLE TO MAKE A MOVE QUICKLY IN AN ACCIDENT SITUATION (LIKE T...

Aug 25, 2015 Electrical System 3,000 mi

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTR...

Aug 25, 2015 Fuel/propulsion System 3,000 mi

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTR...

Aug 25, 2015 Equipment 3,000 mi

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTR...

Aug 17, 2015 Structure

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE...

Aug 17, 2015 Structure

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE...

Aug 13, 2015 Engine 35 mi

WHILE DRIVING MY BRAND NEW 3DAY OLD 2015 JEEP GRAND CHEROKEE, THE ENGINE COMPLETELY SHUT OFF. I LOST ALL CONTROL OF MY BRAKES AND STEERING. I WAS ABLE TO COAST AND GET OFF OF THE ROAD. I IMMEDIATELY CALLED THE DEALER WHO SENT A FLAT BED TOW TRUCK TO HAUL THE VEHICLE BACK TO THE DEALER. ONCE AT THE...

Aug 13, 2015 Electrical System 35 mi

WHILE DRIVING MY BRAND NEW 3DAY OLD 2015 JEEP GRAND CHEROKEE, THE ENGINE COMPLETELY SHUT OFF. I LOST ALL CONTROL OF MY BRAKES AND STEERING. I WAS ABLE TO COAST AND GET OFF OF THE ROAD. I IMMEDIATELY CALLED THE DEALER WHO SENT A FLAT BED TOW TRUCK TO HAUL THE VEHICLE BACK TO THE DEALER. ONCE AT THE...

Aug 13, 2015 Engine 35 mi

WHILE DRIVING MY BRAND NEW 3DAY OLD 2015 JEEP GRAND CHEROKEE, THE ENGINE COMPLETELY SHUT OFF. I LOST ALL CONTROL OF MY BRAKES AND STEERING. I WAS ABLE TO COAST AND GET OFF OF THE ROAD. I IMMEDIATELY CALLED THE DEALER WHO SENT A FLAT BED TOW TRUCK TO HAUL THE VEHICLE BACK TO THE DEALER. ONCE AT THE...

Aug 13, 2015 Electrical System 35 mi

WHILE DRIVING MY BRAND NEW 3DAY OLD 2015 JEEP GRAND CHEROKEE, THE ENGINE COMPLETELY SHUT OFF. I LOST ALL CONTROL OF MY BRAKES AND STEERING. I WAS ABLE TO COAST AND GET OFF OF THE ROAD. I IMMEDIATELY CALLED THE DEALER WHO SENT A FLAT BED TOW TRUCK TO HAUL THE VEHICLE BACK TO THE DEALER. ONCE AT THE...

Aug 12, 2015 Unknown Or Other 7,000 mi

SUNROOF SHATTERED WHILE DRIVING DOWN HIGHWAY ON 2015 JEEP GRAND CHEROKEE. SOUND OF LARGE CRACK THEN IT SHATTERED. TOOK IT TO CERTIFIED JEEP SERVICE PROVIDER (ANCIRA JEEP, SAN ANTONIO, TX) AND PAUL, THE SERVICE MANAGER, SAID HE HAD NEVER SEEN ANYTHING LIKE THIS AND SOMETHING MUST HAVE HIT IT. THERE'S...

Aug 12, 2015 Unknown Or Other 7,000 mi

SUNROOF SHATTERED WHILE DRIVING DOWN HIGHWAY ON 2015 JEEP GRAND CHEROKEE. SOUND OF LARGE CRACK THEN IT SHATTERED. TOOK IT TO CERTIFIED JEEP SERVICE PROVIDER (ANCIRA JEEP, SAN ANTONIO, TX) AND PAUL, THE SERVICE MANAGER, SAID HE HAD NEVER SEEN ANYTHING LIKE THIS AND SOMETHING MUST HAVE HIT IT. THERE'S...

Aug 9, 2015 Vehicle Speed Control 6,100 mi

WHILE DRIVING THE 2015 JEEP GRAND CHEROKEE ON CRUISE CONTROL, I NEEDED TO ACCELERATE TO AVOID A TRAFFIC SITUATION. I STEPPED ON THE ACCELERATOR AND NOTHING. IT DID NOT ENGAGE TO SPEED UP EVEN THOUGH I PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR. I REMOVED MY FOOT FROM THE ACCELERATOR AND STEP...

Aug 9, 2015 Vehicle Speed Control 6,100 mi

WHILE DRIVING THE 2015 JEEP GRAND CHEROKEE ON CRUISE CONTROL, I NEEDED TO ACCELERATE TO AVOID A TRAFFIC SITUATION. I STEPPED ON THE ACCELERATOR AND NOTHING. IT DID NOT ENGAGE TO SPEED UP EVEN THOUGH I PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR. I REMOVED MY FOOT FROM THE ACCELERATOR AND STEP...

Aug 6, 2015 Suspension 16 mi

I WAS SOLD A NEW 2015 JEEP GRAND CHEROKEE WITH AN OPEN RECALL ON THE VEHICLE (RECALL R38).

Aug 6, 2015 Engine 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTO ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

Aug 6, 2015 Vehicle Speed Control 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTO ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

Aug 6, 2015 Suspension 16 mi

I WAS SOLD A NEW 2015 JEEP GRAND CHEROKEE WITH AN OPEN RECALL ON THE VEHICLE (RECALL R38).

Aug 6, 2015 Engine 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTO ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

Aug 6, 2015 Vehicle Speed Control 5,500 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTO ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

Aug 1, 2015 Suspension 30,800 mi

AIR SUSPENSION ON REAR NOT FUNCTIONAL. AIR BAGS COMPLETELY EMPTY. NO WARNING WITHIN DASH DISPLAY.

Aug 1, 2015 Suspension 30,800 mi

AIR SUSPENSION ON REAR NOT FUNCTIONAL. AIR BAGS COMPLETELY EMPTY. NO WARNING WITHIN DASH DISPLAY.

Jul 31, 2015 Unknown Or Other 770 mi

THIS IS A BRAND NEW CAR. HAVE BEEN ONLY TWO WEEKS WITH ME. BACK DOOR DOES NOT OPEN MOST OF THE TIME. I BRING THE CAR TO THE DEALER AND THEY TOLD ME IS SOMETHING WITH THE PROGRAM, AND THEY FIXED IT, BUT BEFORE GETTING THE CAR OUTSIDE FROM THE DEALER IT DOES THE SAME FAILURE 3 MORE TIMES. IS THE SECON...

Jul 31, 2015 Unknown Or Other 770 mi

THIS IS A BRAND NEW CAR. HAVE BEEN ONLY TWO WEEKS WITH ME. BACK DOOR DOES NOT OPEN MOST OF THE TIME. I BRING THE CAR TO THE DEALER AND THEY TOLD ME IS SOMETHING WITH THE PROGRAM, AND THEY FIXED IT, BUT BEFORE GETTING THE CAR OUTSIDE FROM THE DEALER IT DOES THE SAME FAILURE 3 MORE TIMES. IS THE SECON...

Jul 29, 2015 Engine 200 mi

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEAL...

Jul 29, 2015 Electrical System 200 mi

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEAL...

Jul 29, 2015 Fuel/propulsion System 200 mi

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEAL...

Jul 29, 2015 Service Brakes Crash 39,000 mi

JULY 2 2015 -BETWEEN 5:10 - 5:30 AM SOUTHBOUND 25 JUST PRIOR TO EXIT 217B FULL MOON NO RAIN / NO MOISTURE / NO ROAD DEBRIS AT TIME OF ACCIDENT NO JEEP INDICATOR LIGHTS / WARNING - NO UCONNECT MESSAGES NO RUSH HOUR / NO TRAFFIC MAINTENANCE / NO CONSTRUCTION. LEFT LANE WITH NO SHOULDER BUT WITH A CONC...

Jul 29, 2015 Engine 200 mi

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEAL...

Jul 29, 2015 Electrical System 200 mi

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEAL...

Jul 29, 2015 Fuel/propulsion System 200 mi

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEAL...

Jul 29, 2015 Service Brakes Crash 39,000 mi

JULY 2 2015 -BETWEEN 5:10 - 5:30 AM SOUTHBOUND 25 JUST PRIOR TO EXIT 217B FULL MOON NO RAIN / NO MOISTURE / NO ROAD DEBRIS AT TIME OF ACCIDENT NO JEEP INDICATOR LIGHTS / WARNING - NO UCONNECT MESSAGES NO RUSH HOUR / NO TRAFFIC MAINTENANCE / NO CONSTRUCTION. LEFT LANE WITH NO SHOULDER BUT WITH A CONC...

Jul 28, 2015 Unknown Or Other 3,000 mi

NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TURN OFF YOUR SECURITY SOFTWARE ON YOUR CO...

Jul 28, 2015 Unknown Or Other 3,000 mi

NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TURN OFF YOUR SECURITY SOFTWARE ON YOUR CO...

Jul 11, 2015 Power Train 89 mi

PULLING AWAY FROM TRAFFIC LIGHT, TRANSMISSION APPEARED TO BE STUCK IN EITHER FIRST OR SECOND GEAR, AND WOULD NOT SHIFT TO ANOTHER GEAR. ATTEMPTING TO ACCELERATE (GOT UP TO 20MPH) RESULTED IN THE ENGINE OVER REVVING AND THE OIL PRESSURE TO EXCEED 90 POUNDS. THE CHECK ENGINE LIGHT DID NOT COME ON. A...

Jul 11, 2015 Power Train 89 mi

PULLING AWAY FROM TRAFFIC LIGHT, TRANSMISSION APPEARED TO BE STUCK IN EITHER FIRST OR SECOND GEAR, AND WOULD NOT SHIFT TO ANOTHER GEAR. ATTEMPTING TO ACCELERATE (GOT UP TO 20MPH) RESULTED IN THE ENGINE OVER REVVING AND THE OIL PRESSURE TO EXCEED 90 POUNDS. THE CHECK ENGINE LIGHT DID NOT COME ON. A...

Jul 10, 2015 Air Bags Crash 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE V...

Jul 10, 2015 Power Train Crash 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE V...

Jul 10, 2015 Air Bags Crash 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE V...

Jul 10, 2015 Power Train Crash 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE V...

Jul 4, 2015 Electrical System

PRIOR TO RECEIVING THE SAFETY RECALL LETTER IN 2014 MY JEEP STARTED HAVING HEADLIGHT PROBLEMS WHERE I WILL BE DRIVING AND MY LIGHTS WILL GO OFF. THE DASHBOARD WILL LIGHT UP LIKE THE 4TH OF JULY AND CYCLE THROUGH LIKE I JUST STARTED THE VEHICLE. IT IS EXTREMELY DANGEROUS NOT TO MENTION FRIGHTENING....

Jul 4, 2015 Electrical System

PRIOR TO RECEIVING THE SAFETY RECALL LETTER IN 2014 MY JEEP STARTED HAVING HEADLIGHT PROBLEMS WHERE I WILL BE DRIVING AND MY LIGHTS WILL GO OFF. THE DASHBOARD WILL LIGHT UP LIKE THE 4TH OF JULY AND CYCLE THROUGH LIKE I JUST STARTED THE VEHICLE. IT IS EXTREMELY DANGEROUS NOT TO MENTION FRIGHTENING....

Jul 2, 2015 Power Train 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY ACCELERATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MAN...

Jul 2, 2015 Power Train 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY ACCELERATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MAN...

Jun 29, 2015 Structure Crash 4,300 mi

VEHICLE WAS PUT INTO PARK WHILE RUNNING. THE VEHICLE THEN STARTED TO ROLL BACKWARDS WHILE STILL IN PARK AND THEN COLLIDED INTO ANOTHER PARKED VEHICLE. WHILE THE VEHICLE WAS ROLLING BACKWARDS 3 OTHER OCCUPANTS PROCEEDED TO EVACUATE THE VEHICLE BEFORE IT COLLIDED WITH THE OTHER PARKED CAR. THE EVACUAT...

Jun 29, 2015 Power Train Crash 4,300 mi

VEHICLE WAS PUT INTO PARK WHILE RUNNING. THE VEHICLE THEN STARTED TO ROLL BACKWARDS WHILE STILL IN PARK AND THEN COLLIDED INTO ANOTHER PARKED VEHICLE. WHILE THE VEHICLE WAS ROLLING BACKWARDS 3 OTHER OCCUPANTS PROCEEDED TO EVACUATE THE VEHICLE BEFORE IT COLLIDED WITH THE OTHER PARKED CAR. THE EVACUAT...

Jun 29, 2015 Structure Crash 4,300 mi

VEHICLE WAS PUT INTO PARK WHILE RUNNING. THE VEHICLE THEN STARTED TO ROLL BACKWARDS WHILE STILL IN PARK AND THEN COLLIDED INTO ANOTHER PARKED VEHICLE. WHILE THE VEHICLE WAS ROLLING BACKWARDS 3 OTHER OCCUPANTS PROCEEDED TO EVACUATE THE VEHICLE BEFORE IT COLLIDED WITH THE OTHER PARKED CAR. THE EVACUAT...

Jun 29, 2015 Power Train Crash 4,300 mi

VEHICLE WAS PUT INTO PARK WHILE RUNNING. THE VEHICLE THEN STARTED TO ROLL BACKWARDS WHILE STILL IN PARK AND THEN COLLIDED INTO ANOTHER PARKED VEHICLE. WHILE THE VEHICLE WAS ROLLING BACKWARDS 3 OTHER OCCUPANTS PROCEEDED TO EVACUATE THE VEHICLE BEFORE IT COLLIDED WITH THE OTHER PARKED CAR. THE EVACUAT...

Jun 15, 2015 Power Train 2,500 mi

I TRAVEL FOR A LIVING, OWN AND OPERATE MANY VEHICLES. I RECENTLY RENTED A GRAND CHEROKEE FOR A WEEK OF SALES IN MO. THE COMBINATION OF THE KEYLESS IGNITION AND ELECTRONIC SHIFT ARE VERY DANGEROUS FOR THE FOLLOWING REASONS: TO START, YOU PUT YOUR FOOT ON THE PEDAL AND PUSH THE BUTTON. NO PROBLE...

Jun 15, 2015 Power Train 2,500 mi

I TRAVEL FOR A LIVING, OWN AND OPERATE MANY VEHICLES. I RECENTLY RENTED A GRAND CHEROKEE FOR A WEEK OF SALES IN MO. THE COMBINATION OF THE KEYLESS IGNITION AND ELECTRONIC SHIFT ARE VERY DANGEROUS FOR THE FOLLOWING REASONS: TO START, YOU PUT YOUR FOOT ON THE PEDAL AND PUSH THE BUTTON. NO PROBLE...

Jun 12, 2015 Vehicle Speed Control 2,700 mi

I WAS PULLING MY TRAVEL TRAILER SOUTH ON I65 SOUTH AT 70 MPH AND JUST CROSSED THE ALABAMA STATE LINE AND SAW YELLOW FLASHING LIGHT AND A SIGN TO REDUCE SPEED TO 60 MPH. I WAS IN CRUISE CONTROL SET AT 70 MPH. I PRESSED THE MINUS SHIFT PADDLE TO SLOW DOWN BUT IT DIDN'T SHIFT DOWN LOW ENOUGH TO SLOW ME...

Jun 12, 2015 Vehicle Speed Control 2,700 mi

I WAS PULLING MY TRAVEL TRAILER SOUTH ON I65 SOUTH AT 70 MPH AND JUST CROSSED THE ALABAMA STATE LINE AND SAW YELLOW FLASHING LIGHT AND A SIGN TO REDUCE SPEED TO 60 MPH. I WAS IN CRUISE CONTROL SET AT 70 MPH. I PRESSED THE MINUS SHIFT PADDLE TO SLOW DOWN BUT IT DIDN'T SHIFT DOWN LOW ENOUGH TO SLOW ME...

Jun 9, 2015 Service Brakes

I OWN A 2015 JEEP GRAND CHEROKEE OVERLAND. I WAS INFORMED OF THE NHTSA RESEARCH INTO THE 2014 JEEP GRAND CHEROKEE AND THE PROBLEMS INDIVIDUALS WERE HAVING WITH THE COLLISION WARNING SYSTEM AND THE AUTOMATIC BREAKING. I HAVE EXPERIENCED THE SAME PROBLEM TWO TIMES. THERE WAS NO VEHICLE OR OBSTACLE ...

Jun 9, 2015 Vehicle Speed Control

I OWN A 2015 JEEP GRAND CHEROKEE OVERLAND. I WAS INFORMED OF THE NHTSA RESEARCH INTO THE 2014 JEEP GRAND CHEROKEE AND THE PROBLEMS INDIVIDUALS WERE HAVING WITH THE COLLISION WARNING SYSTEM AND THE AUTOMATIC BREAKING. I HAVE EXPERIENCED THE SAME PROBLEM TWO TIMES. THERE WAS NO VEHICLE OR OBSTACLE ...

Jun 9, 2015 Electrical System 16,680 mi

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY...

Jun 9, 2015 Vehicle Speed Control 16,680 mi

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY...

Jun 9, 2015 Equipment Adaptive/mobility 16,680 mi

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY...

Jun 9, 2015 Service Brakes

I OWN A 2015 JEEP GRAND CHEROKEE OVERLAND. I WAS INFORMED OF THE NHTSA RESEARCH INTO THE 2014 JEEP GRAND CHEROKEE AND THE PROBLEMS INDIVIDUALS WERE HAVING WITH THE COLLISION WARNING SYSTEM AND THE AUTOMATIC BREAKING. I HAVE EXPERIENCED THE SAME PROBLEM TWO TIMES. THERE WAS NO VEHICLE OR OBSTACLE ...

Jun 9, 2015 Vehicle Speed Control

I OWN A 2015 JEEP GRAND CHEROKEE OVERLAND. I WAS INFORMED OF THE NHTSA RESEARCH INTO THE 2014 JEEP GRAND CHEROKEE AND THE PROBLEMS INDIVIDUALS WERE HAVING WITH THE COLLISION WARNING SYSTEM AND THE AUTOMATIC BREAKING. I HAVE EXPERIENCED THE SAME PROBLEM TWO TIMES. THERE WAS NO VEHICLE OR OBSTACLE ...

Jun 9, 2015 Electrical System 16,680 mi

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY...

Jun 9, 2015 Vehicle Speed Control 16,680 mi

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY...

Jun 9, 2015 Equipment Adaptive/mobility 16,680 mi

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY...

Jun 8, 2015 Service Brakes 1,000 mi

ON MULTIPLE OCCASIONS WHILE USING THE ADAPTIVE CRUISE CONTROL THE VEHICLE WILL SUDDENLY AND UNEXPECTEDLY APPLY THE BRAKES WHEN THE PATH IS CLEAR IN FRONT OF THE VEHICLE. IT WOULD APPEAR LARGE OBJECTS SUCH AS A JERSEY BARRIER (COMMON IN WA) THE LEFT AND LARGE SLOWING TRAFFIC (A POTENTIAL DANGER) TO ...

Jun 8, 2015 Service Brakes 1,000 mi

ON MULTIPLE OCCASIONS WHILE USING THE ADAPTIVE CRUISE CONTROL THE VEHICLE WILL SUDDENLY AND UNEXPECTEDLY APPLY THE BRAKES WHEN THE PATH IS CLEAR IN FRONT OF THE VEHICLE. IT WOULD APPEAR LARGE OBJECTS SUCH AS A JERSEY BARRIER (COMMON IN WA) THE LEFT AND LARGE SLOWING TRAFFIC (A POTENTIAL DANGER) TO ...

May 23, 2015 Power Train 3,600 mi

I TOOK MY 2015 JEEP CHEROKEE LATITUDE IN FOR A RECALL SOFTWARE UPDATE TO PROTECT DURABILITY OF THE 9 SPEED AUTOMATIC TRANSMISSION. DRIVING HOME THE VEHICLE WAS AT 5500 RPMS AT 50 MPH. I TOOK IT BACK TO THE SERVICE DEALERSHIP AND WAS ADVISED THERE WAS A TRANSMISSION CODE AND AS THEY HAD NO TRANSMISS...

May 23, 2015 Power Train 3,600 mi

I TOOK MY 2015 JEEP CHEROKEE LATITUDE IN FOR A RECALL SOFTWARE UPDATE TO PROTECT DURABILITY OF THE 9 SPEED AUTOMATIC TRANSMISSION. DRIVING HOME THE VEHICLE WAS AT 5500 RPMS AT 50 MPH. I TOOK IT BACK TO THE SERVICE DEALERSHIP AND WAS ADVISED THERE WAS A TRANSMISSION CODE AND AS THEY HAD NO TRANSMISS...

May 19, 2015 Power Train 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AFTER DISENGAGING THE ACCELERATOR AND BRAKE PEDALS, THE VEHICLE ACCELERATED WITHOUT ANY CONTROL. THE VEHICLE SHIFTED INTO DIFFERENT GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REP...

May 19, 2015 Vehicle Speed Control 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AFTER DISENGAGING THE ACCELERATOR AND BRAKE PEDALS, THE VEHICLE ACCELERATED WITHOUT ANY CONTROL. THE VEHICLE SHIFTED INTO DIFFERENT GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REP...

May 19, 2015 Power Train 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AFTER DISENGAGING THE ACCELERATOR AND BRAKE PEDALS, THE VEHICLE ACCELERATED WITHOUT ANY CONTROL. THE VEHICLE SHIFTED INTO DIFFERENT GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REP...

May 19, 2015 Vehicle Speed Control 4,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AFTER DISENGAGING THE ACCELERATOR AND BRAKE PEDALS, THE VEHICLE ACCELERATED WITHOUT ANY CONTROL. THE VEHICLE SHIFTED INTO DIFFERENT GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REP...

May 8, 2015 Power Train 4,600 mi

AFTER A COMPLETE STOP AND PLACING THE VEHICLE IN "PARK", TURNING OFF THE ENGINE AND DEPARTING THE CAR, THE CAR COMES OUT OF PARK AND INTO NEUTRAL AND STARTS ROLLING. THE STABILITY CONTROL LIGHT COMES ON. SOMETIMES THE INSTRUMENT PANEL GOES BLANK WHILE DRIVING. *TR

May 8, 2015 Power Train 4,600 mi

AFTER A COMPLETE STOP AND PLACING THE VEHICLE IN "PARK", TURNING OFF THE ENGINE AND DEPARTING THE CAR, THE CAR COMES OUT OF PARK AND INTO NEUTRAL AND STARTS ROLLING. THE STABILITY CONTROL LIGHT COMES ON. SOMETIMES THE INSTRUMENT PANEL GOES BLANK WHILE DRIVING. *TR

May 6, 2015 Equipment

LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE UNSAFE 2015 JEEP GRAND CHEROKEE ( PLEASE RESPOND VIA FAX: 520-797-3232 OR EMAIL: [email protected]). *SMD THE CONSUMER STATED THE FORWARD COLLISION ALERT WARNING NEVER ACTIVATE UNDER ANY CIRCUMSTANCE WHEN SET TO THE FAR SETTING WHIC...

May 6, 2015 Equipment

LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE UNSAFE 2015 JEEP GRAND CHEROKEE ( PLEASE RESPOND VIA FAX: 520-797-3232 OR EMAIL: [email protected]). *SMD THE CONSUMER STATED THE FORWARD COLLISION ALERT WARNING NEVER ACTIVATE UNDER ANY CIRCUMSTANCE WHEN SET TO THE FAR SETTING WHIC...

Apr 30, 2015 Electrical System 100 mi

I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE SUMMIT IN NOV OF 2014 AND RANDOMLY ITS RADIO WILL STATE THAT IS HAS AN "IP ADDRESS CONFLICT" WHEN THIS OCCURS WHATEVER SETTING THE RADIO WAS ON CANNOT BE CHANGED. THIS ISSUE CAUSES THE HEATER TO BECOME UNRESPONSIVE, IF THE HEATED SEATS ARE TURNED ON THEY C...

Apr 30, 2015 Electrical System 100 mi

I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE SUMMIT IN NOV OF 2014 AND RANDOMLY ITS RADIO WILL STATE THAT IS HAS AN "IP ADDRESS CONFLICT" WHEN THIS OCCURS WHATEVER SETTING THE RADIO WAS ON CANNOT BE CHANGED. THIS ISSUE CAUSES THE HEATER TO BECOME UNRESPONSIVE, IF THE HEATED SEATS ARE TURNED ON THEY C...

Apr 29, 2015 Engine 798 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CRANK SHAFT SENSOR AND THE CRANK SHAFT POSITION SENSOR WERE BOTH R...

Apr 29, 2015 Engine 798 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CRANK SHAFT SENSOR AND THE CRANK SHAFT POSITION SENSOR WERE BOTH R...

Apr 21, 2015 Power Train 28,000 mi

WHEN MOVING THE GEAR SHIFT ALL THE UP FROM DRIVE TO PARK THE CAR IS NOT ALWAYS IN PARK BUT REVERSE. THIS HAS HAPPENED MULTIPLE TIMES AND THE CAR WILL BEGIN MOVING BACKWARD WHEN I TAKE MY FOOT OF THE BRAKE. IT SEEMS LIKE THE COMPUTER IS NOT QUICK ENOUGH TO RECOGNIZE THE MOVEMENT OF THE SHIFTER. VERY...

Apr 21, 2015 Fuel/propulsion System 33,000 mi

THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL GAUGE DROPS BELOW 3/4 FULL AND THEN SHUTS OFF WHEN THE FULL GAUGE READS 1/4 FULL. THE PROBLEM IS THAT WHEN THE LIGHT COMES ON IT DISABLES THE REMOTE START FUNCTION WHICH IS SORELY MISSED IN NEW ENGLAND WINTERS. THIS HAVE HAPPENED AT LEAST 10 TIMES THIS ...

Apr 21, 2015 Power Train 28,000 mi

WHEN MOVING THE GEAR SHIFT ALL THE UP FROM DRIVE TO PARK THE CAR IS NOT ALWAYS IN PARK BUT REVERSE. THIS HAS HAPPENED MULTIPLE TIMES AND THE CAR WILL BEGIN MOVING BACKWARD WHEN I TAKE MY FOOT OF THE BRAKE. IT SEEMS LIKE THE COMPUTER IS NOT QUICK ENOUGH TO RECOGNIZE THE MOVEMENT OF THE SHIFTER. VERY...

Apr 21, 2015 Fuel/propulsion System 33,000 mi

THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL GAUGE DROPS BELOW 3/4 FULL AND THEN SHUTS OFF WHEN THE FULL GAUGE READS 1/4 FULL. THE PROBLEM IS THAT WHEN THE LIGHT COMES ON IT DISABLES THE REMOTE START FUNCTION WHICH IS SORELY MISSED IN NEW ENGLAND WINTERS. THIS HAVE HAPPENED AT LEAST 10 TIMES THIS ...

Apr 19, 2015 Engine Crash 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID...

Apr 19, 2015 Service Brakes Crash 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID...

Apr 19, 2015 Vehicle Speed Control Crash 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID...

Apr 19, 2015 Engine Crash 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID...

Apr 19, 2015 Service Brakes Crash 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID...

Apr 19, 2015 Vehicle Speed Control Crash 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID...

Mar 31, 2015 Vehicle Speed Control 1,200 mi

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION ...

Mar 31, 2015 Electrical System 1,200 mi

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION ...

Mar 31, 2015 Engine 1,200 mi

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION ...

Mar 31, 2015 Vehicle Speed Control 1,200 mi

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION ...

Mar 31, 2015 Electrical System 1,200 mi

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION ...

Mar 31, 2015 Engine 1,200 mi

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION ...

Mar 18, 2015 Engine 1,200 mi

DRIVING AT HIGHWAY SPEED THE YELLOW CHECK ENGINE LIGHT ILLUMINATED AND SHORTLY AFTER THIS THE ENGINE SHUT OFF. THERE WAS ROUGHLY 1/4 TANK OF FUEL WHEN THIS OCCURRED. NO LOW FUEL WARNING LIGHT , ENGINE ROUGHNESS OR OTHER SYMPTOMS WERE NOTED PRIOR TO ENGINE SHUTTING DOWN. VEHICLE COASTED TO SIDE OF...

Mar 18, 2015 Engine 1,200 mi

DRIVING AT HIGHWAY SPEED THE YELLOW CHECK ENGINE LIGHT ILLUMINATED AND SHORTLY AFTER THIS THE ENGINE SHUT OFF. THERE WAS ROUGHLY 1/4 TANK OF FUEL WHEN THIS OCCURRED. NO LOW FUEL WARNING LIGHT , ENGINE ROUGHNESS OR OTHER SYMPTOMS WERE NOTED PRIOR TO ENGINE SHUTTING DOWN. VEHICLE COASTED TO SIDE OF...

Mar 16, 2015 Electrical System 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L...

Mar 16, 2015 Engine 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L...

Mar 16, 2015 Power Train 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L...

Mar 16, 2015 Electrical System 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L...

Mar 16, 2015 Engine 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L...

Mar 16, 2015 Power Train 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L...

Mar 12, 2015 Power Train 300 mi

WHEN DRIVING AT APPROX 25 MILES AN HOUR THE CAR SEEMED TO CHANGE GEAR AND CAUSE A JERKING AND JOLTING MOTION. *TR

Mar 12, 2015 Electronic Stability Control (esc) 300 mi

WHEN DRIVING AT APPROX 25 MILES AN HOUR THE CAR SEEMED TO CHANGE GEAR AND CAUSE A JERKING AND JOLTING MOTION. *TR

Mar 12, 2015 Suspension 300 mi

WHEN DRIVING AT APPROX 25 MILES AN HOUR THE CAR SEEMED TO CHANGE GEAR AND CAUSE A JERKING AND JOLTING MOTION. *TR

Mar 12, 2015 Power Train 300 mi

WHEN DRIVING AT APPROX 25 MILES AN HOUR THE CAR SEEMED TO CHANGE GEAR AND CAUSE A JERKING AND JOLTING MOTION. *TR

Mar 12, 2015 Electronic Stability Control (esc) 300 mi

WHEN DRIVING AT APPROX 25 MILES AN HOUR THE CAR SEEMED TO CHANGE GEAR AND CAUSE A JERKING AND JOLTING MOTION. *TR

Mar 12, 2015 Suspension 300 mi

WHEN DRIVING AT APPROX 25 MILES AN HOUR THE CAR SEEMED TO CHANGE GEAR AND CAUSE A JERKING AND JOLTING MOTION. *TR

Mar 9, 2015 Electrical System 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI...

Mar 9, 2015 Power Train 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI...

Mar 9, 2015 Electrical System 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI...

Mar 9, 2015 Power Train 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI...

Feb 23, 2015 Visibility 500 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN THE HEAT WAS TURNED ON, A TOXIC ODOR EMITTED INTO THE VEHICLE CAUSING THE CONTACT TO BECOME DIZZY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU...

Feb 23, 2015 Visibility 500 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN THE HEAT WAS TURNED ON, A TOXIC ODOR EMITTED INTO THE VEHICLE CAUSING THE CONTACT TO BECOME DIZZY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU...

Feb 8, 2015 Power Train 300 mi

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU...

Feb 8, 2015 Steering 300 mi

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU...

Feb 8, 2015 Suspension 300 mi

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU...

Feb 8, 2015 Power Train 300 mi

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU...

Feb 8, 2015 Steering 300 mi

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU...

Feb 8, 2015 Suspension 300 mi

I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU...

Feb 2, 2015 Steering 443 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA...

Feb 2, 2015 Steering 443 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA...

Jan 26, 2015 Exterior Lighting 200 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TO DIM WHICH FAILED TO ILLUMINATE AN ADEQUATE AMOUNT OF DISTANCE WHEN DRIVING DURING NIGHT TIME. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO...

Jan 26, 2015 Exterior Lighting 200 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TO DIM WHICH FAILED TO ILLUMINATE AN ADEQUATE AMOUNT OF DISTANCE WHEN DRIVING DURING NIGHT TIME. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO...

Dec 14, 2014 Power Train 174 mi

THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR

Dec 14, 2014 Power Train 174 mi

THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR