2015 JEEP GRAND CHEROKEE Electrical System Problems

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My jeep was towed to the dealership for diagnosis. I have not picked up my jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerked abnormally. The contact stated that an unknown message was displayed on the instrument panel. The contact stated that on a separate occasion, the gear shifter icons and gauge icons failed to activate and function as intended. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact asked the dealer to complete the recall repair; however, the dealer refused. The vehicle was not repaired due to the cost. The failure persisted, and the vehicle remained at the residence unrepaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 170,000.

Mileage: 170,000

The electronic shifter goes out of gear showing a long line with no gear letter while I am driving. I have to hurry and put it in a gear. It has done that while driving at a fast speed and a low speed. It scared me when I was on the highway going between 70 and 85. At first I didn’t know what to do whether to apply brakes or shift back in gear. I couldn’t apply brakes because someone was right behind me so I grab the shifter and push the button and put back in drive. That happened to me about three or four times going to work on a busy highway.

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But the recall is not vin specific so I can’t get it fixed fully covered by my dealer. Can you please review and assign the recall to my vin? Thank you

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "Service Transmission - Restart in Park with Vehicle at Zero Speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several attempts and resumed normal operation. The vehicle had been taken to several independent mechanics and the dealer; however, the failure could not be duplicated nor was the cause of the failure determined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

Blinker switch with not reset when turning right . It just clicks but does not turn off

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned off and after several minutes independently started however, there was an abnormal sound coming from the engine compartment. All of the warning lights were intermittently illuminated. The contact stated that she had to call the local Police Department to assist her with exiting the vehicle safely however, no police report was filed. The failure occurred on several different occasions. The contact stated that she sustained emotional distress due to the incident. The vehicle was taken back to the place of residence. The contact did research and was made aware of NHTSA Campaign Number: 16V240000 (Power Train) however, the VIN was not included. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The contact also stated the vehicle was able to shift into gear without engaging the gear knob and without depressing the brakes. In addition, the contact stated the gear did not shift into the desired gear without wiggling and bumping the gear shift to release the gear stick. The vehicle was taken to the dealer who informed the contact the vehicle was repaired under NHTSA Campaign Number: 16V529000 (Power Train), however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

Mileage: 100,000

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as I read it is common with these problems , when I purchased the vehicle as well they said it was just a frozen trunk gate spring but once I looked up the problem happening it is said to cause the gate to go out

After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck. One night ( about 8/12) car lights turn on and off and power gate lift opens randomly and battery catches fire which is extreme danger. Someone was able to put it out in time. This is a fairly new battery. Car has been in dealership for about 3 weeks now and I have been told that the body control module failed causing non stop current to the battery causing it to explode. I am now being charged $1600~ for repair/ parts.

Car does not accelerate on a hill readily. Difficult to get it to move as necessary at times.

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, metal flakes found in oil. Suspected HPFP sucked into engine causing havoc. The HPFP is an open recall but no available replacement parts. I'm currently out of a vehicle. I've contacted Jeep but haven't heard a reply

USB 12V connector caught fire and melted the panel while car was off Yes it is available for inspection upon request If it would have happened while driving it would’ve put all passengers at risk It has not been confirmed by a dealer It hasn’t been inspected by mfg. insurance or police. There were no warning lamps, symptoms or msg. prior to the failure this happened 7/31/2023 I was unloading my groceries from the back when I came back out to get more bags, I noticed that the cabin was full of smoke. I’m trying to get an estimate to replace it so I can file a claim with my insurance company.

Blinker switch will not go back after making Right hand turns

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a couple times, and they have had me change battery initially. But can’t give me a reason why it keep happening after that. Most recently, once I was able to work again after it had shit off on me while driving, it would then not shut off. I could not turn the car off. I took to dealer, and eventually it turned off. It is at dealer currently at time of this writing.

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We drove a couple blocks to exit the highway and lost power again. The we got out of the vehicle and smelled smoke. We peaked under the hood and saw fire. We all got out, grabbed our stuff and then the fire spread and engulfed the truck. Total loss.

Check engine light code P06DE occurred 04/2022. Oil pressure sensor removed And replaced. Check engine light code P06DE occurred 05/2022. Performed 2nd oil change in less than 1 month. Check engine light code P0440 occurred 10/2022. Evaporative System Integrity Monitor Switch replaced. Check engine light code P06DE occurred 03/2023. Oil pressure sensor removed And replaced (including R&I Lower intake Manifold). Check engine light code P06DE occurred 04/2023 Oil pressure sensor removed And replaced. Replaced oil pump and gaskets needed for reassembly of engine. Check engine light code P0523 occurred 05/2023. Replaced transfer case module. Check engine light code P0523 occurred 06/2023.

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers and drained the battery until it died. The battery had to be recharged and then after that any time I turned the car off I had to unplug the battery so that it wouldn’t be drained.

The instrument cluster stopped working and is completely blacked out. There was no warnings that it was going to happen. It just stopped working and no I do not need a new fuse. It's just a bad cluster

Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond speed set very scary while driving next 30 minutes smell smoke next flames and smoke coming from underneath hood, open door flames and smoke can into jeep. Causing me to hit my head tryng to watch the fire and get out the truck and getting the two kids out the back the we ran then the exploded. The 911 button inside did not work! Now we can't sleep!

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

My 2015 Grand Cherokee has a Service Shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned. I took the car back again and was told the system wasn't reset. Two weeks later problem returned. Took it back to dealership and was charged to reset two more codes. Two weeks later the problem returned. Took it back to the dealership and was told power steering pump had leak and was traveling to the area where the sensor was causing it to go off. Paid for more repairs and now 4 days later the service shifter light is back on and more frequently than before. This issue nor should any issue cause someone to continuously miss work to deal with a problem that has caused at least one fatality that's well known about. Nor should it cause an expense every time the vehicle is brought in. This is a problem that could cause serious harm if not addressed and if the problem cannot be addressed then at the very least someone should be willing to say so instead of grasping at straws trying to fix an unfixable problem.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving while the temperature was at 25 degrees, the driver's seat and steering wheel heating features were engaged. While driving in cold weather, the battery save mode was displayed. The contact was unable to turn off the features and had to turn off the vehicle, open doors, and restart the vehicle. The contact stated that several attempts were needed to disengage the features. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was unknown.

Without warning the vehicle will not start, and displays that the TPMS system needs service, and that a rear turn signal light is out. The engine will attempt to turn over but will not start the vehicle. This has happened multiple times under 90,000 miles. On more than one occasion, after about a day of not starting, the vehicle will start again, after no fix action was taken.

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it startled her) and caused a crash? What if she was on the highway?? What if the vehicle started on fire?? The vehicle is currently at the dealership and being inspected. There were no warning lamps or other symptoms.

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine would rev violently and shut off, only to restart after a few minutes and drive as normal. Both times in high moving traffic, narrowly avoiding traffic. The 2nd time I was on the NY Triboro bridge and used road flares to alert traffic Called the dealer and they claimed to have never heard of this before. Couldnt find any issues or replicate the issue. attached are several issues of other drivers having the same issue and still @Jeepc laims no knowledge. Does someone have to die to fix this issue

Once the shifter was moved into "Drive" , the transmission would automatically swith it to "Park" that would not allow any movement! It happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at Umansky Jeep in Charlottesville, VA. This shifter movement could potentially lead to an accident! We occasionally tow a trailer and risk to other motorists and us would be substanstial! Please initiate invastigation sincere there a multiple complainst related to transmission.

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In and out of the shop for the past several months. Every time it looks like it fixed, the car’s computer seems to do as it pleases. I lose driving power, it switches itself in neutral or the dash throws error symbols. I am at a point where paying for constant ‘repairs’ and insurance is becoming way too costly. I do NOT feel safe riding with my family in this car!!!

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost ALL ability to control my Jeep. The jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DISABLED THE FORWARD FACING CAMERA TO MAKE MY VEHICLE OPERABLE AGAIN, BUT WITHOUT FUNCTIONALITY OF AUTO HIGH BEAMS AND FORWARD COLLISION WARNING AND FORWARD COLLISION ACTIVE BRAKING FEATURES. THE FORWARD FACING CAMERA IMPACTS AUTO HIGH BEAMS, FORWARD COLLISION WARNING, AND FORWARD COLLISION ACTIVE BRAKING FUNCTIONS, AT MINIMUM. HAVE NOT BEEN ABLE TO OBTAIN A REPLACEMENT PART DUE TO EITHER BACKORDER OR THE DEALER NOT SUFFICIENTLY SEARCHING SUPPLY CHAIN DESPITE REPEATED INQUIRIES.

Mileage: 57,700

SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP.

Mileage: 63,000

THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING TO GO SOMEWHERE ONE DAY AND GET STRANDED. I'VE TAKEN MY CAR TO THE DEALERSHIP WHERE I HAVE A WARRANTY ON MY CAR AND THEY REFUSE TO FIX ANYTHING ELSE EXCEPT PUT A BATTERY IN IT EVERY TIME. I HAVE A FULL COVERAGE WARRANTY ON MY JEEP BUT I CANNOT GET THEM TO FIX ANYTHING AND THIS IS THE FOURTH TIME I'VE BEEN TO THE DEALERSHIP AND THEY WON'T FIX ANYTHING ELSE.

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST STEERING, THEN VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO TURN THE VEHICLE BACK ON TO NO LUCK, SAT WAITING, THEN AFTER 15 MINS THE ACCESSORY ENGINE CAME ON, LIGHTS FLASHING, WINDSHIELD WIPERS GOING AND THE MESSAGE "DO NOT PARK UNTIL SAFE AT YOUR DESTINATION." TOOK THE JEEP STRAIGHT TO THE DEALERSHIP, DEALER PLUGS IT IS 70+ MISCOMMUNICATION ERRORS PULL UP. DEALER CALLS ME 3 DAYS LATER TO COME GET MY JEEP AND SAYS NOTHING IS WRONG WITH IT AND THEY CANNOT DIAGNOSE IT UNLESS THEY SEE IT IN THE ACT. I REFUSE TO GO PICK IT UP AS THERE IS SOMETHING WRONG AND I AM NOT DRIVING IT WITH MY 9MONTH OLD.

Mileage: 93,700

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT DOWN.

Mileage: 104,000

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVICE SHIFTER LIGHTS COME ONE, IN MANY CASES THE CAR GOES INTO LIMP MODE AND I LOSE THE ABILITY TO ACCELERATE, WHICH CAUSES A SEVERE SAFETY RISK IF IT OCCURS WHILE TURNING OR GOING DOWN THE HIGHWAY. MANY TIMES MY DASHBOARD WILL GO COMPLETELY BLACK FOR SECONDS AND MY WIND SHIELD WIPERS WILL TURN ON. MY CAR HAS BEEN IN THE DEALERSHIP FOR SERVICE RELATED TO THIS ISSUE FOR 180 DAYS OVER THE PAST THREE YEARS AND THEY ARE UNABLE TO RESOLVE THE ISSUE. THEY HAVE REPLACED THE STEERING CONTROL MODULE, THE TCM, THE TELEMAX COMMUNICATION MODULE, THE TRANSMISSION, AND THE SHIFTER, BUT THE ISSUE ALWAYS COMES BACK. OVER THE LAST SIX MONTHS THE ISSUES HAVE GOTTEN WORSE AND THE VEHICLE IS GETTING MORE UNSAFE TO DRIVE. BASED ON MY RESEARCH THERE ARE A SIGNIFICANT AMOUNT OF THESE ISSUES AND FCA SHOULD TAKE ACTION.

Mileage: 50,000

LAST FIVE TO SIX WEEKS THE LIGHTS ON THE PASSENGER RIGHT SIDE BACK AND FRONT GOES COMPLETELY OUT BACK AND FRONT THEN COME BACK ON TWO HOURS LATER I HAVE A APPOINTMENT AT THE DEALERSHIP TO SEE WHAT'S GOING ON

HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

Mileage: 56,668

CAR SAYS SERVICE SHIFTER ON THE DASH, SHIFTER WON'T LIGHT UP AND I DO NOT HAVE TO PRESS THE BUTTON IN THE KNOB TO PUT CAR INTO GEAR, USUALLY YOU WOULD HAVE TO PRESS THE BUTTON.

Mileage: 40,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START, AND THE START BUTTON HAD TO BE PUSHED SEVERAL TIMES. ADDITIONALLY, THE VEHICLE WOULD STALL WHILE DRIVING AND BACKFIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER LOCATED AT 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VEHICLE DOES SHUT OFF THEN IT WILL NOT RESTART , WHILE DRIVING AT ANY TIME. VEHICLE ACTS AS IF POSSESED.!!!!!!!!! THIS VEHICLE IS NOT SAFE. EVERYONE KNOWS THIS INCLUDING FCA.

Mileage: 15,000

TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR

Mileage: 90,000

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED TO WIRING HARNESS AND SHIFTER. *TR

Mileage: 62,000

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN BADLY HURT, LIKELY FOUND TO BE AT FAULT, CONSEQUENTLY ALSO FACING FINANCIAL ANGUISH. ALSO, THE GEAR SHIFTS WHILE IN MOTION, WHICH IS EVEN ADDITIONALLY DANGEROUS BEING THAT I LIVE IN A CITY WHERE THE HIGHWAY IS MY PRIMARY METHOD OF TRAVELING.

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA POWER TRANSFORMER BOX KNOCKING ITS OFF THE BASE AND PULLING THE 7,000 VOLT POWER CABLES OUT. JEEP THEN STOPPED AND I BACKED IT BACK INTO THE DRIVEWAY AND STOPPED. AVISTA CREW ARRIVED AND SAFED THE TRANSFORMER. RESULTING DAMAGE WAS $3,007 TO HOUSE AND GARAGE DOOR, $16,275 DAMAGE TO FRONT/BACK/UNDERCARRIAGE ON JEEP AND ABOUT $4,880 TO REPLACE THE AVISTA TRANSFORMER. CAR RENTAL NOW 60 DAYS AT $42.00 PER DAY. ESTIMATED TOTAL IS NOW $26,682.

Mileage: 81,217

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VERY DISAPPOINTED IN THE OVER ALL QUALITY.

Mileage: 63,000

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTINUED TO WORK, INCLUDING UCONNECT. FINALLY STOPPED AFTER 20 MINUTES. THE CAR THEN SHUT DOWN COMPLETELY AND WOULD NOT START. CALLED AAA AND THEY SENT OUT THE BATTERY TRUCK. AAA BATTERY VOLTMETER CHECK REVEALED AN INITIAL READ OF 10.9 VOLTS; THEN WENT TO 0.9. JUMP START WOULD NOT TAKE. CAR COMPLETELY DEAD EXCEPT FOR POWER SEATS, WHICH CONTINUED TO WORK. HAD TO TOW VEHICLE TO DEALERSHIP WHO ULTIMATELY DETERMINED THAT BODY CONTROL MODULE HAD MALFUNCTIONED. SIMILAR REPORTS AND A RECALL FOR THIS BODY CONTROL MODULE SAME MALFUNCTION DUE TO WIPER BLADES ON DRY GLASS IN 2011-2014 MODELS.

Mileage: 60,000

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GAS PEDAL TO KEEP THE CAR RUNNING. THE CAR WAS TAKEN TO A REPAIR SHOP, WHERE IT REMAINS. THE TROUBLE WAS DIAGNOSED A FUEL PUMP FAILURE. PREVIOUS MODEL JEEPS HAVE HAD THE SAME PROBLEM AND WERE RECALLED

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DRIVE 100FT AND IT HAPPENED AGAIN. I THEN "ROLLED" INTO AN EMPTY LOT ON THE SIDE OF THE ROAD WHERE SMOKE WAS NOTICED COMING OUT OF THE HOOD. I POPPED THE HOOD BUT DID NOT OPEN IT AND CALLED 911. WHILE ON THE PHONE WITH 911, A LOUD POP WAS HEARD UNDER THE HOOD, SPARKS WERE SEEN AND THE CAR CAUGHT FIRE.*DT*JB

Mileage: 90,000

SERVICE SHIFTER WARNING

REFER TO FCA "STAR CASE" S1908000157. UNAUTHORIZED, UNREQUESTED, UNSOLICITED AND UNWARRANTED OVER-THE-AIR UPDATE TO UCONNECT SYSTEM FAILED, AND "BRICKED THE SYSTEM. SAFETY ISSUES INCLUDE: - HANDS-FREE PHONE SYSTEM NON-FUNCTIONAL. - NAVIGATION SYSTEM NO LONGER AVAILABLE. - EMERGENCY SERVICE FEATURES NOT AVAILABLE. PLEASE NOTE THAT THERE ARE OTHER FAILINGS, BUT ARE NOT KNOWN TO BE SAFETY ISSUES, PER SE. THESE PROBLEMS PERSIST AT ALL TIMES, WHETHER THE VEHICLE IS STATIONARY OR IN MOTION. UNCERTAIN WHAT OTHER VEHICLE SYSTEMS THIS AFFECTS. THERE IS NO GEOGRAPHIC LOCATION DEPENDENCY ON THE ISSUE. VEHICLE OPERATION IS PENDING FURTHER UNDERSTANDING OF POTENTIAL RISKS, AND ISSUE CORRECTION BY FCA. FCA CUSTOMER SERVICE (3RD PARTY TO FCA), CLAIMS THAT THERE IS NO OVER-THE-AIR SOLUTION TO THIS UPDATE FAILURE. THEY WERE UNABLE TO REACH MANAGEMENT LEVEL PERSONNEL AT NEAREST DEALERSHIP TO GENERATE ISSUE AWARENESS. DEALERS CLAIM NO AWARENESS OR KNOWLEDGE OF ISSUE, AND ARE SEEKING FEES FOR DIAGNOSIS AND CORRECTION OF ISSUE. AS THE OUTRIGHT OWNER OF THE VEHICLE, WHAT CAN BE DONE TO TERMINATE FCA FROM CONDUCTING ANY FURTHER UNAUTHORIZED VEHICLE SOFTWARE UPDATES? ALL PURCHASE TERMS HAVE BEEN LEGALLY REVIEWED, AND THERE IS NO BINDING AGREEMENT THAT ALLOWS FCA OR AFFILIATES TO CONDUCT ANY VEHICLE MODIFICATIONS - INCLUDING SOFTWARE CHANGES - WITHOUT OWNER PERMISSION. IT HAS BEEN LEARNED IN THE LAST 24 HOURS, THAT THIS ISSUE HAS BECOME CHRONIC AFFECTING A LARGE NUMBER OF VEHICLES. WAIT TIMES IN CONTACTING FCA CUSTOMER SERVICE ARE INDICATIVE OF THE EXTENT OF THE PROBLEM, FORCING OWNERS TO WAIT ON HOLD FOR SERVICE UP TO AN HOUR. VEHICLE IS CURRENTLY CONSIDERED NON-OPERABLE, UNTIL FURTHER UNDERSTANDING OF RISKS ARE UNDERSTOOD. SEEKING TSB FOR ISSUE.

Mileage: 38,000

I HAVE HAD CONTINUAL ELECTRICAL PROBLEMS WITH MY JEEP GRAND CHEROKEE 2015. I HAVE REPLACED BOTH THE BATTERY AND ALTERNATOR BECAUSE OF JEEP TO NOT STARTING IN THE MORNING. HOWEVER, APPROXIMATELY 3 MONTHS LATER, I AM ONCE AGAIN EXPERIENCING THE SAME PROBLEM. THE MECHANICS CANNOT RESOLVE THE PROBLEM. THEY ALL SAY IT IS PROBABLY RELATED TO THE VOLTAGE REGULATOR OR COMPUTER SYSTEM.

OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER WHERE THEY CANNOT SEEM TO FIND THE PROBLEM. THE WINDSHIELD WIPERS TURNED THEMSELVES ON ALONG WITH THE CHECK ENGINE LIGHT AND THE HAZARDS.

Mileage: 64,187

ONE DAY WHEN LEAVING A BARBERSHOP MY WIFE TRIED TO START OUR JEEP AND IT WOULD NOT CRANK. IT WOULD TURN OVER, START FOR A SECOND THEN TURN OFF. AFTER SITTING FOR A WHILE LONGER IT STARTED UP AND DROVE FINE. THIS PAST SUNDAY WE WERE LEAVING A GAS STATION TO GET ON THE INTERSTATE AND IN THE MIDDLE OF AN INTERSECTION IT SHUT OFF. ALL ACCELERATION STOPPED AND THE JEEP WENT INTO PARK AND LEFT US STUCK IN THE MIDDLE OF THE INTERSECTION. ONCE WE USED THE MANUAL PARK RELEASE AND GOT OUT OF THE INTERSECTION WE LET IT SIT FOR A LITTLE BIT. MY WIFE GOT IN THE DRIVER SEAT AND IT STARTED RIGHT UP. WE THEN DROVE IT TO AN AUTO PARTS STORE AND HAD THE CHECK ENGINE LIGHT DIAGNOSED AS THE NEUTRAL SAFETY SWITCH. I SPOKE WITH A LOCAL DEALERSHIP AND WAS TOLD THAT THAT IS 'NOT A PART LISTED' IN THEIR PARTS CATALOG. THIS VEHICLE SHUT OFF AND MY PREGNANT WIFE COULD HAVE BEEN T-BONED IN THE BLINK OF AN EYE.

Mileage: 75,250

MY 2015 JEEP GRAND CHEROKEE HAS AN EXPANSION VALVE LEAK, WHICH IS LEAKING INTO THE VEHICLE (SINCE FCA DECIDED TO INSTALL THE EXPANSION VALVE IN THE CAR BEHIND THE DASHBOARD). THE LEAK IS A SERIOUS HEALTH RISK AND ENVIRONMENTAL RISK. THE SYSTEM ALSO MAKES A CONSTANT HUMMING NOISE SINCE ITS LOW ON FREON. I HAD IT FULLY RECHARGED AND IN A MATTER OF MONTHS ALL OF THE FREON LEAKED INTO MY CAR! THIS IS POISONOUS GAS LEAKING INTO PEOPLES VEHICLES!! I CALLED MY LOCAL DEALERSHIP AND THEY QUOTED ME UPWARDS OF $1,700 TO FIX THE ISSUE, WHICH BASED ON OTHER ONLINE POSTINGS BY JEEP GRAND CHEROKEE OWNERS SEEMS TO BE A COMMON ISSUE WITH THE CAR. I HAVE ALSO RECENTLY UPDATED THE CAR'S UCONNECT SOFTWARE TO THE MOST RECENT VERSION RELEASED, AND NOW MY 911 PHONE OPTION AND NAVIGATION SYSTEM NO LONGER WORKS. MY UNDERSTAND IS THAT UCONNECT SOFTWARE WAS UPDATED TO USE 4G TECHNOLOGY, BUT MY 2015 JEEP GRAND CHEROKEE HAS 2015 3G TECHNOLOGY. I DON'T UNDERSTAND WHY FCA WOULD PUNISH THEIR LOYAL CUSTOMERS BY PUSHING THIS TYPE OF UPGRADE, IN THE PROCESS COMPLETELY MAKING THEIR CUSTOMERS NAVIGATION SYSTEMS USELESS. APPARENTLY THE PARTS ALONE ARE IN THE $1,000 + RANGE TO REPLACE THE ENTIRE NAVIGATION UNIT. THE 911 PHONE OPTION SHOULD AT A MINIMUM BE A SAFETY REQUIREMENT, AND FCA PUSHING THEIR SOFTWARE UPGRADE COMPLETELY DISABLED THIS. I CALLED UCONNECT BUT THEY ARE OF NO HELP. I HAVE BEEN A LONG TIME JEEP OWNER, PURCHASING DIFFERENT MODELS OVER THE YEAR, BUT I DON'T THINK I WILL BE ABLE TO BUY ANOTHER JEEP IF FCA CAN'T STAND BEHIND THEIR PRODUCT.

Mileage: 60,000

SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT STARTED IT AGAIN A WEEK LATER. THIS MEANS I HAVE TO DRIVE MY CAR AT HIGHWAY SPEEDS FOR AT LEAST 10-15 MINUTES TO GET IT TO SHUT OFF (EVEN THOUGH IT DOESN'T ACTUALLY REGENERATE THE FILTER) AND MY ENGINE IS OVERWORKING AND LAGGING. THE DEALERSHIP SAID IT IS A SOFTWARE PROBLEM THAT SINCE THE RECALL EVERYONE WITH THE JEEP ECO DIESELS IS COMPLAINING OF.

Mileage: 98,000

THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT WHAT IS WRONG WITH IT. THE RADIO ALSO TRIES TO SET ITSELF TO VARIOUS STATIONS. I HAVE UCONNECT ACCESS AND I HAVE NOT PAID FOR THE SERVICE. I LOCATED YELP IN THE VEHICLE YESTERDAY- THE VEHICLE WILL BE DROPPED OFF AND I AM DEMANDING A RESOLUTION AND I DO PLAN ON TAKING FURTHER STEPS WITH UCONNECT AND JEEP/CRYHSLER. THE VEHICLE WAS PURCHASED NEW. IT TOOK ME A WHILE TO DETERMINE IT WAS THE UCONNECT AS I THOUGHT IT WAS MY PHONE. I DID NOT THINK IT WAS THE FACT THAT I CONNECTED THE UCONNECT TO THE PHONE. I ALSO TOOK MY VEHICLE TO 2 JEEP DEALERSHIPS TO CHECK ON RECALLS

Mileage: 50,000

FACTORY WIRING HARNESS, AND ANY OTHER HARNESS FOR TOWING DOESN'T OPERATE UNLESS DEALER PROGRAMS TO COMPUTER..THE COST IS $135???. FACTORY INSTALLED TRAI.ER TOOK UP HARNESS SHOULD ALREADY BE ACTIVATED..NO OTHER MAKE OF VEHICLE REQUIRES THIS..WHY JEEPS..?? OR OUR DEALERSHIPS NOT INFORMING AND USING IT FOR A WAY TO MAKE MORE MONEY? PLEASE INVESTIGATE PROBLEM..OWNERS NEED TO BE INFORMED OF THIS BEFORE PURCHASING VEHICLES..THANK YOU.

Mileage: 65,365

THE RADIO CONCEAL WILL RESET AFTER A FEW SHORT MINUTES AS IF THE VEHICLE IS BEING STARTED FOR THE FIRST TIME. THE FIRST TIME IT WAS NOTICED WAS AFTER IT WAS STATIONARY AND I RETURNED BACK TO MY VEHICLE.

Mileage: 76,000

MOST OF THE TIME WHEN STARTING THE VEHICLE, THE UCONNECT INFOTAINMENT SCREEN DOES NOT BOOT UP OR DISPLAY ANYTHING (SCREEN STAYS BLACK) FOR UP TO 5 MINUTES. THIS IS A SAFETY CONCERN AS THE BACKUP CAMERA WILL NOT DISPLAY UNTIL THE THE UCONNECT SYSTEM HAS BOOTED UP. MANY OTHER FEATURE ARE ALSO UNAVAILABLE, BUT THE BACKUP CAMERA IS THE MAJOR CONCERN. THIS PROBLEM HAS BEEN ONGOING FOR QUITE SOME TIME NOW.

TWICE I HAVE BEEN DRIVING AND THE VECHILE SHUTS DOWN ON ME ONCE IN THE MIDDLE OF A BUSY ROAD AND I CAN'T PUT THE CAR IN NEUTRAL, I CAN'T PUT FLASHERS ON, NOTHING WILL WORK. IT TOOK 2 HOURS AND MAGICALLY EVERYTHING CAME BACK ON WITH A CHECK ENGINE LIGHT. WE WENT TO THE DEALER THEY HAD IT FOR A WEEK SAID THE SHIFTER MODULE NEEDED TO REPLACED AND THE BATTERY , $2000 LATER WE TAKE IT HOME AND SAME THING HAPPENS AGAIN. NOW IT'S A DIFFERENT MODULE THAT NEEDS TO REPLACED. TAKE IT HOME AND IT HAPPENS A THIRD TIME. THEY BASICALLY SAY THEY DON'T KNOW AND THEY CAN'T DUPLICATE TBE PROBLEM. WE TAKE IT HOME AND EVERYTHING WORKS FOR 3 MONTHS UNTIL TODAY WHEN THE WHOLE PROBLEM REPORTS ITSELF WHILE I'M DRIVING. IT'S BEEN 5 HOURS AND I STILL CAN'T GET THE CAR TO EVEN TURN A LIGHT ON. IT'S COMPLETELY UNSAFE THE WAY IT JUST TURNS OFF IN THE MIDDLE OF DRIVING I AM TERRIFIED TO KEEP DRIVING IT. AND I'M TIRED OF PAYING MONEY FOR A PROBLEM NO ONE CAN SOLVE. THIS SEEMS LIKE IT HAPPENS TO OTHERS AND SHOULD BE A RECALL. I CAN'T BELIEVE NOTHING CAN BE FIXED. IT'S COMPLETELY UNSAFE AND UNRELIABLE.

Mileage: 95,000

'TAMARA RECALL' WHEN THE CAR IS ON THE TOUCH SCREEN DO NOT WORK. THE TOUCH PAD WON'T ALLOW YOU TO CHANGE THE SETTINGS FOR THE AIR CONDITIONING, THE RADIO , THE SEATS SETTINGS ARE ANYTHING. SO THE ONLY THING IT ALLOWS YOU TO DO IS LISTEN TO THE RADIO ON ONE CHANNEL. I'M PAYING FOR SIRI AND THE TOUCH PAD WON'T ALLOW ME TO SWITCH TO IT EITHER.

VEHICLE DROVE FINE BUT WHEN TURNED OFF, THE DASH LIGHTS STAYED ILLUMINATED. WOULDNT TURN OFF EVEN AFTER A FEW HOURS. NEXT MORNING IT WOULDNT START AND GAVE A FULL HOST OF "SERVICE SYSTEM IMMEDIATELY" PROMPTS. SOUNDED LIKE IT WOULD BEGIN TO TURN OVER, BUT WOULD SHUT OFF IMMEDIATELY. STARTED AGAIN AFTER 8 HOURS BUT STILL HAD CHECK ENGINE LIGHT ON. CODE CAME OUT TO BE "LOST CONTACT WITH ECU"

Mileage: 44,100

MSG APPEARING SERVICE SHIFTER, TOOK INTO SHOP AND STATED IT COULD BE AN ELECTRICAL WIRING BUT WILL NOT KNOW UNTIL THEY BREAK DOWN THE SHIFTER. JEEP HAS ALREADY HAD A RECALL BUT I'VE ALREADY TAKEN CARE OF THAT RECALL ON THIS JEEP. READING A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE SERVICE SHIFTER AND REALLY SHOULD BE A RECALL ON THIS. AT THIS TIME I HAVE A SHORT TO THE CIRCUIT IN THE SHIFTER.

Mileage: 38,000

THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.

Mileage: 34,000

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC HEADLIGHT FEATURE. *LD THE CONSUMER STATED THERE WAS ALSO A MALFUNCTION WITH THE KEYFOB. *TR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,000. *TT CONSUMER STATED THIS HAS HAPPENED ON SEVERAL OCCASION. FRONT AND BACK DOORS UNLOCKED.*JB

Mileage: 4,000

AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTHER MSGS. CHECK ENGINE LIGHT WAS ON. TOOK IN TO DEALER THE NEXT DAY. RECALLS WERE PERFORMED. WE FELT, OUR PROBLEMS HAD BEEN SOLVED. THEY WERE NOT. SEPTEMBER: ARRIVED AT MY SON'S SCHOOL 7:15 A.M. WIPERS STARTED, CHIMING STARTED, MESSAGES FLASHED, TIRE PRESSURE FLASHED. TURNED ENGINE OFF, RESTARTED PROBLEM SOLVED. OCTOBER: ON BALTIMORE BELTWAY WITH MY SON'S CARPOOL IN THE CAR, WE WERE IN RUSH HOUR TRAFFIC CRAWLING ALONG... WIPERS START, CHIMING, MESSAGES FLASHING 'SERVICE ELECTRONIC THROTTLE CONTROL' AND OTHERS... THEN CAR STARTED LURCHING AND LUNGING SOMEHOW GOT IT LIMPING INTO THE DEALER... PODDED IT AND IT THREW OVER 480 CODES. IN SERVICE FOR 10 DAYS. ALTERNATOR REPLACED, DID NOT HELP. NOVEMBER: ARRIVED HOME AFTER AN 1.5 HOUR TRIP, CHIMING STARTED, MESSAGES FLASHED. BUT THIS TIME AS I REVERSED INTO DRIVEWAY, CAR THREW ITSELF INTO PARK. DECEMBER: AGAIN DRIVING CAR POOL OF YOUNG TEENAGERS, EXITED BALTIMORE BELTWAY, WIPERS START, CHIMING, MESSAGES, 'SERVICE ELECTRONIC THROTTLE', 'AUTO PARK DISABLED', SERVICE SHIFTER, ETC. ENGINE REVVING BUT WE'RE BARELY MOVING. THERE WAS NOWHERE TO SAFELY PULLOVER AND I HAVE NO IDEA IF ANY OF THE EXTERIOR LIGHTS ARE WORKING. I HAD TO MAKE A LADY TURN TO GET OUT OF TRAFFIC. WE BARELY MADE IT. THIS LAST EPISODE WAS THE LAST STRAW. OUR DEALER'S SERVICE DEPARTMENT HAS BEEN NOTHING BUT HELPFUL. THEY HAVE, WITH MY PERMISSION DRIVEN THE VEHICLE WITH DIAGNOSTIC EQUIPMENT HOOKED UP, THEY'VE PUT OVER 600MILES ON MY VEHICLE, BUT I DON'T CARE BECAUSE I'D LIKE IT FIXED. THEY'VE TRIED TO REPLICATE FOR 15+ DAYS W/NO SUCCESS. I DO NOT FEEL SAFE IN THIS CAR.

Mileage: 52,000

IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED

Mileage: 50,000

THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS ALONE IN A VERY BAD AREA AT THE TIME. UNLESS THE VEHICLE STARTED IT WOULD DO NOTHING AND COULD NOT BE TOWED. JEEP NEEDS A RECALL ON THIS VERY UNSAFE SYSTEM. THEY SHOULD BE MADE PUT IN AN OVERRIDE SWITCH OR BE ABLE TO START THE VEHICLE WITH A KEY. I AM 76 YEARS OLD AND I WAS GOING TO START ON A 500 MILE TRIP THAT DAY. VERY GOOD THING IT HAPPEN WHEN IT DID. THE VEHICLE WOULD HAVE BEEN DEAD ALONG THE ROAD WITH NO HELP. ALL PUSH BUTTON STARTS NEED A BACKUP TO GET OUT OF THIS SAFETY HAZARD. I UNLOCKED THE DOOR GET IN AND PUSHED THE START BUTTON AND NOTHING. ALL KIND OF LIGHTS LIT UP ON THE INSTRUMENT PANEL AND DISPLAYED A LOT OF THINGS THAT WOULD NOT WORK. THE TRANSMISSION WOULD NOT GO IN OR OUT OF GEAR.

Mileage: 31,373

JEEP DOES NOT START IN A.M.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

Mileage: 28,000

DRIVERS GAUGE SCREEN INTERMITTENTLY FLASHES 'SERVICE TRANSMISSION' IMMEDIATELY FOLLOWED BY TIRE PRESSURE ALERT. THIS HAPPENED SEVERAL MONTHS AGO AND STARTED UP AGAIN LAST WEEK. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON TO IT. LOOKS LIKE AN ELECTRICAL GLITCH. I TOOK MY CAR FOR SERVICING THIS LAST WEEKEND AND THEY WERE NOT ABLE TO FIND ANY ERROR CODES ON THE DIAGNOSTICS. I TOOK A VIDEO OF THE MALFUNCTION AND SHOWED IT TO THE SERVICE STAFF AT THE DEALERSHIP. DEALERSHIP STATES THEY WOULD HAVE TO INSTALL A SCANNER AND TEST DRIVE IT HOWEVER THE GLITCH ISN'T REPRODUCIBLE BUT RATHER SPONTANEOUS AND INTERMITTENT. VEHICLE HAS 1000,000MILES ON IT.

Mileage: 80,000

1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.

Mileage: 12,450

I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY HAS THIS NOT BEEN REVIEWED FOR RECALL??

WHILE DRIVING AT HIGHWAY SPEED ON A 2-LANE ROAD, OUR JEEP GRAND CHEROKEE ECODIESEL BEGAN TO LOSE POWER. THE LIGHTS ON THE INSTRUMENT CLUSTER BEGAN GOING OFF SEEMINGLY RANDOMLY, AND THE VEHICLE HAD TO BE QUICKLY PULLED OVER AND PUT IN A SAFE CONDITION ON THE SIDE OF THE ROAD AS THE ENGINE STALLED. THE ENGINE WOULD NOT RESTART. AFTER 2 MONTHS OF TROUBLESHOOTING WITH CHRYSLER ENGINEERING, OUR SHOP BELIEVES THEY HAVE FOUND THE ISSUE, WHICH IS A FAULTY TONE WHEEL IN THE DRIVETRAIN, AT WHERE THE ENGINE COUPLES TO THE TRANSMISSION. THE TONE WHEEL LOST ABOUT 1/4" OF ENCODED MAGNETIC MATERIAL, AND THIS MADE THE VEHICLE INOPERABLE, EVEN WHILE AT HIGHWAY SPEED. THIS FAILURE THREW NO CODES TO THE COMPUTER FOR THE TECHNICIAN TO INTERPRET, AND THE ONLY SYMPTOM IS THAT THE ENGINE WOULD NOT FIRE, EVEN THOUGH, AS A DIESEL, THERE IS NO SPARK IGNITION SYSTEM.

Mileage: 36,200

ON 10/21/19 MY 2015 JEEP GRAND CHEROKEE LIMITED MOUNT FUNCTIONED. WHILE TRYING TO SLOWLY BACK UP MY CAR IN A GARAGE THE VEHICLE SEIZED ALL DASHBOARD LIGHTS WENT OUT INCLUDING BACK UP CAMERA SCREEN. ONLY ONE LIGHT APPEARED BEFORE IMPACT WITH A POLE WHICH WAS THE SERVICE TRANSMISSION LIGHT. MY FOOT WAS OFF THE GAS WHEN IT JOLTED BACKWARDS INTO A LARGE POLE. THIS HAS HAPPENED MULTIPLE TIMES WHERE THE CAR WOULD SEIZE OR ACCELERATE INTO FIRST GEAR. IT HAS DONE THIS WHEN MY FOOT WASN'T ON THE GAS PEDDLE ASWELL. I CONTACTED SAFFORD JEEP IN SPRINGFIELD VA THREE TIMES ABOUT MY CONCERN. NOTHING WAS CORRECTED NOW I HAVE BEEN IN AN ACCIDENT WITH VERY BAD VEHICLE BODY DAMAGE. CHRYSLER HAS DONE NOTHING AND WILL NOT GIVE ME ANY ANSWERS ON THE SATUS OF THEIR INVESTAGATION. THIS HAS NOW COST ME OUT OF POCKET BECAUSE THEY WANT TO DRAW THIS OUT AS LONG AS POSSIBLE.

Mileage: 30,000

THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.

Mileage: 2,500

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES U CONNECT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A LIFE THREATENING TRANSMISSION DEFECT AND REQUESTED FOR THE VEHICLE TO BE REPAIRED. *JS THE CONSUMER REQUESTED INFORMATION AND CORRECTION CONCERNING THE GEAR OR GEARS SHIFT FROM 'S' AND 'D' INTO NO GEARS. "NO GEARS IDENTIFICATION" APPEARS ON THE DISPLAY. THE SHIFT IS UNPREDICTABLE AND OCCURS WHILE DRIVING. *JS THE CONSUMER STATED THE MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE MANUFACTURER HAS BEEN NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED.*JS

MYSTERIOUS ENGINE START. CAR WAS PARKED IN THE GARAGE FOR THE NIGHT. WENT INTO THE GARAGE AT BEDTIME AND FOUND THE CAR RUNNING WITH LIGHTS ON. COULD NOT STOP THE ENGINE WITH THE STOP BUTTON WITH FOB IN MY POCKET. OPENED THE GARAGE DOOR TO VENTILATE THE EXHAUST FUMES. WENT TO PULL A CABLE OFF THE BATTERY. COULDN'T FIND IT! TURNS OUT IT IS UNDER THE PASSENGER SEAT. COULDN'T ACCESS IT. AFTER MULTIPLE TRIES STOPPED THE ENGINE. OBVIOUSLY A U CONNECT DEFECT. PARKED IT OUTSIDE TO PREVENT GETTING GASSED. CRAP TECHNOLOGY. ..UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Mileage: 33,400

THE GEAR SHIFTER IS MALFUNCTIONING. THE LIGHTS ON IT ARE NOT LIGHTING UP TO SHOW WHAT GEAR I AM IN AND THE DASH SHOWS "SERVICE SHIFTER" SOMETIMES THE DASH WILL STATE N BUT I WILL BE REVERSING. I TOLD THE DEALERSHIP ABOUT THIS WHEN I TOOK IT IN FOR THE CURRENT RECALL ON THE SHIFTER. THIS ISSUE IS SOMETHING DIFFERENT. THEY TOLD ME THEY FIXED THE PROBLEM. THE SAME DAY IT WAS DOING IT AGAIN.

I WAS TOLD BY THE JEEP SERVICE TECH THAT IT IS THE ALTERNATOR THAT HAS GIVEN OUT AND NEEDS TO BE REPLACED. IT ONLY HAS 45K MILES

Mileage: 45,000

WITH LITTLE WARNING, AND OUT OF CELL RECEPTION, JEEP SUDDENLY BEGAN FLASHING INTERMITTENTLY ON NAVIGATION SCREEN WARNING THAT CAR WAS NOT CHARGING AND ANOTHER WARNING ABOUT PARKING BRAKE MALFUNCTION AS I WAS DRIVING APPROXIMATELY 55 MPH IN A MOUNTAINOUS CALIFORNIA AREA.. I DROVE IT 30 MILES TO TRY TO GET WITHIN CELL PHONE RANGE BEFORE IT SIMPLY QUIT. THANK GOODNESS I HAD JUST RENEWED MY UCONNECT CONTRACT BECAUSE I STILL WAS NOT WITHIN CELL PHONE RANGE WHEN CAR DIED. A TOW TRUCK WAS CALLED AND CAR TOWED TO NEAREST JEEP FACILITY THAT COULD REPAIR IT. RESULT OF PROBLEM WAS BAD ALTERNATOR. THIS IS RIDICULOUS ON A CAR THAT IS LESS THAN 2.5 YEARS OF AGE AND DRIVEN LESS THAN 3,6000 MILES.I HAD ABSOLUTELY NO WARNING OF PROBLEM UNTIL I WAS TRAVELING 150 MILES AWAY FROM HOME IN A MOUNTAINOUS AND SPARSELY TRAVELED ROAD. JEEP WAS UNDER WARRANTY BUT I AM UNEASY NOW ABOUT POTENTIAL OTHER PROBLEMS OCCURRING.

Mileage: 33,000

THE INTERIOR LIGHT WILL STAY OFF AND WILL NOT COME BACK ON AS WELL AS THE DASH BOARD LIGHTS WILL GO OUT AND NOT COME BACK ON. THIS WILL OCCUR WHEN I AM DRIVING BOTH DAY AND NIGHT. I HAVE TAKE. IT TO THE DEALER MULTIPLE TIMES AND THEY CLAIM THEY DON'T SEE THE ISSUE.

Mileage: 800

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED THAT THE FORWARD COLLISION WARNING SENSOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME IT WAS DIAGNOSED THAT THE MAIN SENSOR FAILED AND NEEDED TO BE REPLACED. THE SENSOR WAS REPAIRED, BUT THE FAILURE RECURRED. AFTER THE SECOND FAILURE, IT WAS DIAGNOSED THAT THE RADIO FAILED AND NEEDED TO BE REPAIRED DUE TO IT BEING THE BRAIN OF THE SYSTEM. THE RADIO WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

Mileage: 600

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A BURNING ODOR EMANATED FROM THE VENTS AND FLAMES APPEARED AROUND THE DASHBOARD. THE HEADLINER AND CARPET WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS AWAITING AN INSURANCE EVALUATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 07/20/17 *BF *CN

Mileage: 8,500

ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7 PART THAT HAS CAUSED ISSUES IN THE PAST) THAT IS ON NATIONAL BACKORDER, WHICH IS THE 14TH DAY OUT OF SERVICE. IN ADDITION TO CONTROL MODUCLE, ELECTRICAL RELAY TO FUEL PUMP AND THE FUEL PUMP ITSELF WILL REQUIRE REPLACEMENT.

Mileage: 8,800

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Mileage: 26,000

2015 JEEP GRAND CHEROKEE SAGETY RECAL # S55/NHTSA 16V-529 TRANSAXLE WIRE HARNESS. I RECEIVED A SAFETY RECALL NOTICE WITH INSTRUCTIONS TO CALL MY LOCAL DEALERSHIP TO ARRANGE SERVICE. I CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE NECESSARY PARTS REQUIRED TO DO THE REPAIR WAS NOT MADE AVAILABLE TO ANY DEALERSHIP YET. I WAS TOLD BY THE SERVICE DEPARTMENT TO WAIT ANOTHER MONTH OR TWO FOR THE SECOND RECALL NOTICE TO ARRIVE BY MAIL TO CALL AND MAKE THE APPOINTMENT. I ASKED IF, IN THE MEANTIME, I WAS TO HOPE AND PRAY THAT AN ACCIDENT IS NOT CAUSED BY THIS RECALL ITEM IN THE INTERIM, AND THE SERVICE DEPARTMENT REPLIED , "YES." I THEN CALL THE FCA RECALL ASSISTANCE CENTER AT FCA AND WAS TOLD THE SAME THING. UNACCEPTABLE PRACTICES GIVEN THE FACT THAT THE RECALL NOTICE CLEARLY STATES THAT, " ...THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. ....THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING."

RECEIVED A RECALL FOR THE TRANSMISSION ON MY GRAND CHEROKEE TOOK IT TO THE DEALER FOR RECALL BUT WORK WAS NOT DONE CALLED DEALER AND JEEP CHYSLER TO COMPLAIN BUT ALL I GET IS A RUN AROUND I WILL NOT BRING IT BACK TO HERB CHAMBERS IN DANVERS MA THEY DON'T CARE IF THE CAR IS UNSAFE TO DRIVE THEY GOT YOU TO BUY THIS GARBAGE THEY GOT THERE MONEY WAS TOLD TO TAKE IT SOME WHERE ELSE THEY WOULD NO TAKE A LOOK AT THE CAR AND I CANT BRING IT BACK ANYWHERE ELSE TILL A REGIONAL MGT APPROVES IT. THE VEHICLE IS UNSAFE TO DRIVE

Mileage: 6,030

WE HAVE A 2015 JEEP GRAND CHEROKEE AND RECENTLY HAD THE SOFTWARE PATCH INSTALLED THAT WAS SUPPOSED TO PREVENT THE CAR FROM MOVING WHEN THE DRIVER'S DOOR IS OPEN. THIS WAS THE CONDITION THAT KILLED THE ACTOR RECENTLY. SINCE THE PATCH WAS INSTALLED THERE IS AN INTERMITTENT PROBLEM. WHEN ONE GETS IN THE VEHICLE AND YOU ATTEMPT TO OPEN THE HATCHBACK EITHER FROM THE DRIVER'S SEAT OR FROM THE TAILGATE IT WON'T OPEN. IN ADDITION ONCE YOU START THE VEHICLE THE CENTER CONSOLE SCREEN IS COMPLETELY BLACK, AND THE FRONT SIDE WINDOWS WON'T WORK (THE REAR SEAT ONES DO) NOR WILL THE BUTTONS ON THE DOOR WORK THAT ARE SUPPOSED TO REPOSITION THE DRIVERS SEAT FOR DIFFERENT DRIVERS. YOU HAVE TO PLACE THE CAR IN GEAR AND MOVE IT BEFORE ALL THESE FEATURES START WORKING. THE OTHER PROBLEM IS THE WHOLE PURPOSE OF THE SOFTWARE PATCH WAS PREVENT THE VEHICLE FROM MOVING IF THE DRIVER'S DOOR IS OPEN AND IT IS IN GEAR. THEY GOT THAT HALF RIGHT. THE CAR WON'T MOVE FORWARD WITH THE DOOR OPEN, BUT IT GOES IN REVERSE JUST FINE. JUST EXACTLY THE SITUATION THAT KILLED THE ACTOR. WE TOOK THE CAR INTO THE DEALERSHIP TWICE TO CORRECT THE PROBLEM WITH THE PATCH. THEY REINSTALLED THE SOFTWARE PATCH BUT NOTHING IS CHANGED AND REFLASHED THE BODY CONTROL MODULE, BUT THE PROBLEM REMAINS. THE PROBLEM IS INTERMITTENT, OCCURRING SEVERAL TIMES A WEEK, BUT HAS NOT REPRODUCED ITSELF IN THE DEALERSHIP. AS AN ENGINEER IT IS OBVIOUS TO ME THAT THE PROBLEM IS RELATED TO THE SOFTWARE PATCH THAT CHRYSLER RUSHED TO DISTRIBUTE AFTER THE NEGATIVE PUBLICITY ASSOCIATED WITH ACTOR WHO WAS KILLED. I HAVE REPORTED THE PROBLEM TO CHRYSLER IN ADDITION TO THE DEALERSHIP AND CHRYSLER INSISTS THE PROBLEM IS UNIQUE. I DON'T BELIEVE IT. I BELIEVE THE PATCH WAS RUSHED TO INSTALLATION AND DOORS THAT WON'T OPEN AND WINDOWS THAT WON'T GO UP OR DOWN ARE GOING TO END UP KILLING SOMEBODY.

Mileage: 15,000

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF ROAD MODE WHILE DRIVING DOWN THE STREET, THE HEADLIGHTS STARTED FLASHING WHILE STOPPED BEHIND ANOTHER DRIVING FOR NO REASON. THE DEALER WORKED ON ELECTRICAL CONNECTIONS BEHIND THE MEDIA CENTER, AND REPLACED A WIRING HARNESS. THE PROBLEMS CONTINUED TO MULTIPLY AND THE VEHICLE HASN'T BEEN THE SAME, SINCE. THE CONSUMER WAS INFORMED A SOFTWARE UPDATE, WOULD NOT BE AVAILABLE UNTIL SEPTEMBER. *JB

AFTER TWO MONTHS FROM PURCHASE THE VENTILATED SEATS STOP WORKING. I HAVE TAKEN TO THE JEEP DEALER A TOTAL OF FOUR TIMES NOW FOR REPAIR AND THEY HAVE NOT FIXED PROBLEM. DEALER ADMITS THEY CANNOT FIX AND SAID THEY OPENED A "STAR" CASE WITH THE JEEP ENGINEERS. THIS PROBLEM IS WITH VEHICLE IN MOTION AND NOT IN MOTION.

I'VE CONTACTED MY DEALER AT RAY BRANDT CHRYSLER DODGE JEEP LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058 IN REFERENCE TO THE IMPORTANT SAFETY RECALL OF THE "AUTO PARK" FEATURE. I EXPLAINED TO THEM THAT MY VEHICLE MAY ROLL AWAY, STRIKING AND INJURING ME, MY WIFE, OR BABY EVEN THOUGH THE VEHICLE INDICATES IT IS IN PARK. THE EMPLOYEE ADVISED THAT THERE IS NOTHING THAT HE CAN DO. I THEN STATED, "SO, I'M AM JUST SUPPOSE TO HOPE THAT MY VEHICLE DOES NOT SLIP OUT OF GEAR?" I FELT THAT THIS WAS A BIT RIDICULOUS AND EXTREMELY UNPROFESSIONAL. I AM UNPLEASED WITH THE WAY I WAS TREATED AND THE OUTCOME OF MY SERVICE REQUEST. THIS NEEDS TO GET RECTIFIED IMMEDIATELY OR I WILL HAVE TO TAKE FURTHER ACTION. THANK YOU FOR YOUR ASSISTANCE IN ADVANCE. *TR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED WHILE THE KEY WAS IN HIS POCKET. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,800.

Mileage: 9,800

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT PARKED THE VEHICLE AND THOUGHT HE TURNED OFF THE ENGINE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE ENGINE WAS ON. THE CONTACT ACTIVATED THE OFF BUTTON AND HAD NO INDICATION THAT THE ENGINE WAS STILL ON. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR WAS GOING TO KILL SOMEONE.!!!!

Mileage: 3,600

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (SERVICE BRAKES, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/16*LJ *CN

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN OVER. IT COLLIDED WITH VEHICLE PARKED IN FRONT OF ME, LUCKILY IN AN EMPTY PARKING LOT AND NO ONE WAS INJURED. THERE IS SURVEILLANCE CAMERA ON SITE AND THIS INCIDENT WAS CAPTURED ON VIDEO. WITNESSES WERE PRESENT AND CO-WORKERS VIEWING IT WERE FRIGHTENED BY IT...CAR SEEMED TO HAVE A MIND OF ITS OWN.

Mileage: 2,500

ON TWO OCCASIONS, THE FIRST TIME WAS WITHIN A COUPLE DAYS OF OWNING THE VEHICIE, I HAVE HAD THE JEEP START REMOTELY IN MY GARAGE DUE TO THE REMOTE KEY TRANSPONDER IN MY POCKET AND THE ATTACHED KEYS ON THE KEY RING DEPRESS THE REMOTE START BUTTON, WHICH REQUIRES TWO PRESSES TO ACTIVATE. I HAVE ALSO HAD THE PANIC BUTTON FEATURE ACTIVATE TWICE FROM THE BUTTONS BEING DEPRESSED IN MY POCKET. SEEMS TO BE A VERY DANGEROUS AND FAULTY KEY FOB DESIGN. HAVE READ ONLINE OTHERS HAVING SAME ISSUE AND DECIDED TO FILE A REPORT.

Mileage: 500

ON TWO OCCASIONS WHILE STANDING IN MY GARAGE WITH THE JEEP PARKED AND NOT USED OR RUNNING FOR DAYS, THE INSTRUMENT PANEL SUDDENLY COMES ALIVE INSIDE THE VEHICLE WITHOUT OPENING THE DOOR, TOUCHING THE DOOR HANDLE, OR HAVING THE REMOTE KEY TRANSPONDER ANYWHERE NEAR THE VEHICLE (THEY WERE BOTH INSIDE THE HOUSE NOWHERE NEAR THE VEHICLE AT THE TIME AND I WAS MANY FEET AWAY FROM THE VEHICLE.) I CAN HEAR THE VEHICLE ELECTRICAL SYSTEM "BOOT UP" AND THEN SHUT BACK DOWN. I HAVE ON MANY OTHER OCCASIONS HEARD THE ELECTRICAL SYSTEM "BOOT UP" AND POWER BACK DOWN WITHOUT THE DASHBOARD DISPLAY COMING ALIVE. ONCE AGAIN, NO KEY FOB WAS NEAR THE VEHICLE NOR THE DOOR OPENED OR TOUCHED WHEN I HAVE BEEN OUT IN MY GARAGE TO WITNESS THIS AND THE VEHICLE HAS NOT BEEN DRIVEN FOR DAYS.

Mileage: 3,900

GPS SYSTEM TENDS TO PROVIDE DIRECTIONS TURNING ONTO PRIVATE DRIVES AND BARELY PASSIBLE NON PUBLIC ROADS. WILL PREFORM ROUTE CALCULATION, BEFORE COMPLETING START ANOTHER, AS MANY AS TEN IN A ROW. SYSTEM PROVIDES FALSE LOCATIONS FOR ADDRESSES ENTERED. ADDRESSES ENTERED ARE PLOTTED AND DIRECTIONS ARE PROVIDED, UPON NEARING LOCATION SYSTEM CAN NO LONGER FIND LOCATION. IN ORDER TO DETERMINE THERE IS A PROBLEM WITH INFORMATION PROVIDED HAS ISSUES VEHICLE MUST BE PUT INTO MOTION. THE GPS/NAVIGATION IS PART OF THE UCONNECT SYSTEM WHICH HAS A WIDE VARIETY OF OPERATIONAL ISSUES INVOLVING ITS OTHER COMPONENTS. SAFETY HAZARD IS GETTING DRIVE LOST, ARRIVING IN UNSAFE AREAS AS WELL AS SENDING YOU ONTO UNSAFE ROADS/NOT OPEN TO THE PUBLIC. MEMORY SEAT DOES NOT REPOSITION SEAT AND MIRRORS INTO THE PROGRAMED POSITIONS, EVEN WITH MEMORY SEAT MODULAR REPLACED WITH REDESIGNED MODULAR ISSUE REMAINS. WHEN ATTEMPTING TO EXCELERATE ON AN UPHILL GRADE, SUCH AS ENTERING A HIGHWAY, TRANSMISSION FEELS LIKE IT IS SLIPPING AND SPEED DROPS. AFTER NUMEROUS REPAIR ATTEMPTS CHRYSLER FACTOR SERVICE REPRESENTATIVE SIMPLY TELLS DEALERSHIP NOT TO MAKE ANY FURTHER ATTEMPTS THAT THEY EXPECT TO BE COMPENSATED FOR.

Mileage: 215

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED ON THE STREET, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS HOME IN BED AND WAS AWAKENED BY THE POLICE WHO INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE CAUSED DAMAGE TO ANOTHER VEHICLE ALSO. A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE DETERMINED THAT THE FIRE WAS DUE TO ELECTRICAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ALTHOUGH THE ELECTRICAL SHIFTER INDICATED THAT THE GEAR SHIFTER WAS PLACED IN THE CORRECT GEAR, THE VEHICLE STILL MOVED INDEPENDENTLY AS IF IT WERE PLACED IN REVERSE OR NEUTRAL. THE TECHNICIAN STATED THAT THE FAILURE WAS WITH THE ELECTRICAL SHIFTER; HOWEVER, THE FAILURE WAS INHERENT TO THE CONTACT'S MODEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Mileage: 10,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START KEYLESS IGNITION. THE GEAR LEVER WAS SHIFTED INTO PARK AND THE PUSH START IGNITION WAS ENGAGED. THE CONTACT EXITED THE VEHICLE. AFTER RETURNING, THE CONTACT DISCOVERED THAT THE ENGINE REMAINED IN OPERATION. THE FAILURE RECURRED ON FIVE SEPARATE OCCASSIONS. IN ADDITION, THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

ON NOVEMBER 1ST, 2015 MY JEEP WAS REAR ENDED WHILE STOPPED AT A RED LIGHT. THE OTHER DRIVER WHO HIT MY CAR ADMITTED FAULT AND IS SO DOCUMENTED IN THE POLICE REPORT. AS OF THIS DATE 2/3/16 THE CAR IS STILL AT THE REPAIR SHOP. ALL REPAIRS HAVE BEEN MADE EXCEPT...THE INSTALLATION OF A REAR WIRING HARNESS THAT JEEP/CHRYSLER CANNOT PROVIDE. THE ESTIMATED DELIVERY OF THE WIRING HARNESS FROM JEEP IS THE END OF MARCH 2016. CHRYSLER CUSTOMER CARE HAS REFUSED TO PROVIDE A RENTAL CAR/MAKE MY PAYMENTS/ OR TERMINATE THE LEASE. MY CASE # AT CHRYSLER CUSTOMER CARE IS 28515506. I NEED HELP11.

Mileage: 8,000

JEEP WAS PURCHASED END OF APRIL 2015, HERE IN THE MIDDLE OF JANUARY 2016 ATTEMPTED TO START THE VEHICLE PARKED IN MY HOME GARAGE AND THE VEHICLE WOULD NOT START. AFTER SEVERAL FAILED ATTEMPTS, I EXITED THE VEHICLE AND USED THE REMOTE START FEATURE, THE VEHICLE FINALLY STARTED. NO CLEAR EXPLANATION FOR WHY THE PUSH BUTTON START DID NOT WORK. AFTER MY INITIAL STOP ABOUT 20 MINUTES LATER, WHEN I ATTEMPTED THE PUSH BUTTON START, IT THEN WORKED AGAIN. 16,000 MILES ON THE VEHICLE. SERVICED THE SELLING DEALERSHIP.

Mileage: 16,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING. THE DOORS WERE LOCKED. THE CONTACT DEPRESSED THE DOOR OPEN BUTTON ON THE FOB, UNLOCKED THE VEHICLE, AND POWERED THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,550.

Mileage: 25,550

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THING AS THE OTHER ONE. IT GETS STUCK IN GEARS. ENGINE STALLS AND REVS UP WHEN CHANGING GEARS! I FEAR FOR MY LIFE IN THIS VEHICLE. ALSO, WATER POURS FROM THE BASE OF THE EXHAUST PIPES. NOT FROM THE TIPS.. IT UNREAL HOW MUCH WATER POURS OUT OF THE BACK OF THE VEHICLE!! THIS IS A BAD SERIOUSLY GRAVE SITUATION! I CALLED FLETCHER DODGE JEEP IN SHERWOOD ARKANSAS WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT I NEEDED TO DRIVE IT 2.5 HOURS TO THEM SO THEY CAN SEE IF A SHIFT RELEARN WOULD WORK OR IF THIS CAR WILL BE A LEMON TOO!! THEY SAID THE RELEARN ONLY WORKS ON SOME OF THE VEHICLES!!! PLEASE HALT CHRYSLER FROM THE PRODUCTION OF 8 SPEED AUTOMATIC TRANSMISSION AS THEY DO NOT KNOW HOW TO FIX THEM AND THEY ARE GOING TO START KILLING PEOPLE!

Mileage: 3,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA IN THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE IN REVERSE. A WITNESS STATED THAT THE VEHICLE "TOOK OFF LIKE A ROCKET". THE WITNESS ESTIMATED THAT THE VEHICLE TRAVELED APPROXIMATELY 15 FEET IN A SECOND. THE OPERATOR WAS STRUCK BY THE VEHICLE AND SUFFERED SERIOUS INJURIES. THE VEHICLE TRAVERSED SEVERAL LANES OF TRAVEL, STRUCK A CURB, WHICH CHANGED ITS DIRECTION OF TRAVEL. THE VEHICLE THEN TRAVERSED SEVERAL MORE LANES OF TRAVEL AND STRUCK ANOTHER VEHICLE WITH SUFFICIENT FORCE TO CAUSE IT TO "JUMP" THE CURB...UPDATED 05/02/16 *BF; UPDATED 4/30/18*JB

Mileage: 14,677

RANDOM "KEY FOB HAS LEFT THE VEHICLE" MESSAGE THIS HAPPENED THREE TIMES TODAY. ALL THREE WERE WITH THE FOB IN MY POCKET AS I SAT IN THE DRIVER'S SEAT, WITH THE SECOND FOB AT HOME ON MY DESK (MILES AWAY). FIRST INSTANCE, MY HUSBAND GOT OUT OF THE CAR AND WHEN THE DOOR CLOSED I GOT AN AUDIBLE WARNING AND THE "KEY FOB HAS LEFT THE VEHICLE" MESSAGE WITH A PICTURE OF THE FOB SHOWN IN THE EVIC. BEFORE SHOUTING TO BRING THE KEY BACK I CHECKED MY POCKET AND THE FOB WAS THERE. THE MESSAGE DISAPPEARED WHEN HE RETURNED TO THE VEHICLE, BUT WE CONFIRMED THAT HE DEFINITELY DID NOT HAVE A KEY FOB ON HIM. SECOND INSTANCE, THE SAME THING HAPPENED A FEW MINUTES LATER WHEN WE DROPPED MY DAUGHTER OFF AT SCHOOL. AS SHE EXITED THE VEHICLE, THE "KEY FOB HAS LEFT THE VEHICLE" AND CHIME BEGAN. WE ASKED HER TO RETURN TO THE VEHICLE ALTHOUGH SHE DEFINITELY DID NOT HAVE A KEY FOB, BUT THE CHIME WOULD NOT GO OFF. I ENDED UP TURNING OFF THE VEHICLE AND TURNING IT BACK ON AND THE MESSAGE AND CHIME DISAPPEARED. THE THIRD INSTANCE HAPPENED LATER IN THE MORNING WHEN MY HUSBAND LEFT THE CAR (AGAIN I WAS SITTING IN THE DRIVERS SEAT WITH THE FOB IN MY POCKET). TO SUMMARIZE, THE KEY HAS BEEN IN MY RIGHT JACKET POCKET ALL THREE TIMES AND YET THE VEHICLE BELIEVES IT HAS LEFT THE CAR. IN ALL THREE INSTANCES, THE SECOND FOB (WHICH IS THE ONLY OTHER FOB) WAS AT HOME IN MY KITCHEN.

Mileage: 500

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAVE THE VEHICLE TO GO TO ANOTHER STORE. WHEN I CAME OUT OF THE 2ND STORE I SAW MY CAR HAD ENGAGED INTO DRIVE AND MOVED OVER 50 FEET ACROSS THE PARTING LOT AND HIT ANOTHER VEHICLE. WHEN I GOT TO MY CAR I FOUND IT RUNNING AND IN "DRIVE". THIS ALL HAPPENED WITHOUT ANYONE IN THE CAR. THE CAR BASICALLY "RAN AWAY" WITHOUT ANYONE IN THE VEHICLE.

Mileage: 850

10 3/15 LEASED 2015 JEEP GRAND CHEROKEE FROM WEST HERR JEEP ORCHARD, PARK, NY. 2) 9/24/15 ALL RADIO MODES,SOUND,ALL LOWER INDIV. BUTTONS, HEATING BUTTONS NOT WORKING. 3) 10/5/15 APT. WITH WEST HERR SERVICE UPDATED SOFTWARE RECALL & FOUND THAT THE "INTEGRATED CENTER STACK" WAS MALFUNCTIONING.ORDERED PART & SHOULD BE REPLACED BY 10/12/15, AND THEN WE NEED TO SEE WHAT HAPPENS....

Mileage: 4,200

I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICLE RAN OVER MY PELVIC AREA. I AM POSITIVE THAT THE CAR WAS IN PARK AT THE TIME IT STARTED TO ROLL AWAY.

Mileage: 9,000

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE NAVIGATION SYSTEM ILLUMINATED. THE CONTACT SHIFTED INTO DRIVE AND THE DASHBOARD DISPLAY SCREEN WENT BLANK, WHICH CONTROLLED ALL OF THE SETTINGS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS NOT REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

Mileage: 8,000

ON DECEMBER 5, 2014, I ACCEPTED DELIVERY OF A NEW 2015 MODEL YEAR JEEP GRAND CHEROKEE OVERLAND 4X4, EQUIPPED WITH AN 8-SPEED PADDLE-SHIFT AUTOMATIC TRANSMISSION AND ?KEYLESS ENTER ?N GO.? ON DECEMBER 12, 2014, I WAS TRAVELLING WITH A FRIEND. WHEN WE REACHED OUR DESTINATION, I PULLED TO THE SIDE OF THE PAVED STREET, PLACED THE VEHICLE IN ?PARK,? PRESSED THE ?ON OFF? BUTTON TO SHUTOFF THE ENGINE, AND EXITED THE VEHICLE THROUGH THE DRIVER?S DOOR. THE PASSENGER HAD EXITED THE FRONT PASSENGER DOOR, AND WAS COMING AROUND THE REAR OF THE VEHICLE. (IT SHOULD BE NOTED THAT NEITHER I NOR MY PASSENGER HAD TO ?UNLOCK? OUR DOORS TO EXIT THE VEHICLE, CONFIRMING I HAD PLACED THE VEHICLE IN ?PARK.?) AS SHE APPROACHED THE LEFT REAR OF THE VEHICLE, SHE REMARKED THAT I HAD NOT SHUT THE VEHICLE OFF. AS I REPLIED, ?YES, I DID,? I NOTICED EXHAUST COMING FROM THE VEHICLE?S TAILPIPE. I RETURNED TO THE DRIVER?S DOOR, OPENED THE DOOR, REACHED IN AND PRESSED THE ?ON OFF? BUTTON 2-3 TIMES; THE VEHICLE WOULD NOT SHUT OFF. AS I WAS PRESSING THE ?ON OFF? BUTTON I BELIEVE I HEARD THE ENGINE ?REV? AND THE VEHICLE BEGAN TRAVELLING IN REVERSE. I WAS CAUGHT BETWEEN THE OPEN DRIVER?S DOOR AND THE VEHICLE AND DRUG ALONG. I REACHED IN AND GRABBED THE STEERING WHEEL IN AN ATTEMPT TO PULL MYSELF IN AND GAIN CONTROL OF THE VEHICLE. I WAS UNABLE, AND FINALLY LET GO OF THE WHEEL AND DROPPED INTO THE MIDDLE OF AN INTERSECTION. AS THE VEHICLE PROCEEDED ACROSS THE INTERSECTION IT BACKED INTO A WOODEN FENCE WHERE IT CAME TO REST, IDLING. A RESPONDING SHERIFF?S DEPUTY ARRIVED ON THE SCENE, AND HE TOLD ME HE WAS UNABLE TO PLACE THE VEHICLE INTO ?PARK.? I SUSTAINED SOFT TISSUE INJURIES TO MY LEG(S).....UPDATED 04/25/16 *BF *CN

Mileage: 200

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE AND RETURNING TO IT, IT WAS DISCOVERED THAT THE VEHICLE HAD SHIFTED INDEPENDENTLY INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56.

Mileage: 56

ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTROLS, I QUESTION WILL YOU POSSIBLY FOLLOW THROUGH WITH A MANDATE TO CEASE THESE SYSTEMS FROM BEING INSTALLED SEEING THAT HACKERS THROUGH THE BLUETOOTH SYSTEMS ALSO ONBOARD BE ELIMINATED TO STOP POSSIBLE HORRIFIC ACCIDENTS FROM HAPPENING. I UNDERSTAND THAT MANY ARE NOW ISSUING NEW SOFTWARE UPDATES THAT ARE SUPPOSED TO STOP THIS FROM HAPPENING, HOWEVER HACKERS HAVE " BACKDOOR METHODS " TO STILL BE ABLE TO ACCESS A CARS SYSTEM AND WITH ALL THE CYBER CRIME TAKING PLACE TODAY , THE ELIMINATION OF THESE SYSTEMS WOULD BE A SURE FIRE WAY TO STOP IT. A GOING BACK TO A MORE SIMPLER TIME WHEN THESE ISSUES DIDN'T EXIST SAY PRE 2003 STANDARDS. AS A CONCERNED CONSUMER I AM VERY WORRIED THAT SOME VERY BAD THINGS ARE GOING TO CONTINUE TO HAPPEN AND PUT MY FAMILY ( AS WELL AS OTHERS ) AT GREAT RISK. I WOULD IMPLORE YOU TO SERIOUSLY CONSIDER STOPPING THESE SYSTEMS FROM BEING INSTALLED IN ANY NEWER CARS THAT ARE PLANNED FOR RELEASE, YOU TIMELY DECISION WOULD BE GREATLY APPRECIATED , THANK YOU FOR YOUR TIME *TR

Mileage: 3,000

WHILE DRIVING MY BRAND NEW 3DAY OLD 2015 JEEP GRAND CHEROKEE, THE ENGINE COMPLETELY SHUT OFF. I LOST ALL CONTROL OF MY BRAKES AND STEERING. I WAS ABLE TO COAST AND GET OFF OF THE ROAD. I IMMEDIATELY CALLED THE DEALER WHO SENT A FLAT BED TOW TRUCK TO HAUL THE VEHICLE BACK TO THE DEALER. ONCE AT THE DEALER I WAS EXTREMELY UPSET AND SHAKEN AND RECEIVED A CHILLY RECEPTION FROM THE SALES MANAGER AND DEALER DIRECTOR. MY CONCERN AND VEHICLE MALFUNCTION WAS DOWNPLAYED. THE DEALERSHIP WAS VERY CONDESCENDING AND ACTED AS IF I HAD MADE UP THE ENTIRE SITUATION. THEY INSISTED THEY HAD NEVER HEARD OF A PROBLEM LIKE THIS OCCURRING WITH A JEEP. I TOLD THEM I DIDN'T WANT MY CAR FIXED, I INSTEAD WANTED MY TRADE IN BACK AND THE DEAL VOIDED. NO QUESTIONED WERE ASKED...THE DEALER NEVER OFFERED TO PUT ME IN ANOTHER JEEP WHICH I FOUND ODD, AND INSTEAD I WAS TOLD I WAS OVER REACTING AND THEY REVERSED MY PAPER WORK. THEY DEALER CONTINUED TO IGNORE MY CONCERN THAT SOMEONE COULD HAVE BEEN HURT DUE TO THIS PROBLEM AND THAT IT NEEDED TO BE REPORTED TO THE MANUFACTURER. THE PAPERWORK TO REVERSE MY SALE WAS EXECUTED QUICKLY AND I WAS ESCORTED OUT OF THE DEALERSHIP WITHIN 30 MINUTES. I DID CONTACT THE DEALERSHIP'S OWNER TO REPORT MY SAFETY CONCERN AND THE DEALERSHIP'S FLIPPANT ATTITUDE, BUT HAVE NOT RECEIVED A PHONE CALL BACK.

Mileage: 35

I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEALER TRIED TO BLAME IT ON MY PLASTIC SUNGLASSES IN THE OVERHEAD STORAGE COMPARTMENT. ONE DEALER REPORTED TO ME THAT THE SAME NOISE WAS HEARD ON 2 BRAND NEW VEHICLES JUST DELIVERED TO THEM. I ALSO HAVE ONGOING ELECTRICAL ISSUES - STEERING WHEEL CONTROLS REVERSE SIDES LEFT TO RIGHT, RIGHT TO LEFT FOR AUDIO CONTROLS, THE RADIO RANDOMLY STARTS SWITCHING CHANNELS, AUTOMATIC HIGH BEAM SENSORS TURNS ON TO ENABLE MODE, BUT IN THIS MODE THE HIGH BEAMS DO NOT DIM. THIS FUNCTION WORKED INITIALLY, THEN IT DIDN'T AND ONE DEALER SAID IT LOST IT'S PROGRAM SO THEY RESET IT. ANOTHER DEALER SAID THE SENSOR IS NOT WORKING. I WILL HAVE IT LOOKED AT AGAIN AT MY NEXT SERVICE APPOINTMENT. THE PHONE CALL/PHONE CALL CANCEL BUTTONS ALSO REVERSE FUNCTION. THE FUEL TAKE DOOR RANDOMLY POPS OPEN. THIS HAS HAPPENED WHILE DRIVING, WHILE THE CAR IS PARKED AT MY WORK OR HOME. I HAVE HAD THIS REPAIRED ONCE. IT STILL CONTINUES TO HAPPEN. THE JEEP WILL RANDOMLY LURCH FORWARD WHILE STOPPED, BRAKES ENGAGED AND VEHICLE IS RUNNING - AT A STOP LIGHT OR STOP SIGN.

Mileage: 200

PRIOR TO RECEIVING THE SAFETY RECALL LETTER IN 2014 MY JEEP STARTED HAVING HEADLIGHT PROBLEMS WHERE I WILL BE DRIVING AND MY LIGHTS WILL GO OFF. THE DASHBOARD WILL LIGHT UP LIKE THE 4TH OF JULY AND CYCLE THROUGH LIKE I JUST STARTED THE VEHICLE. IT IS EXTREMELY DANGEROUS NOT TO MENTION FRIGHTENING. SO IMAGINE DRIVING WITHOUT HEADLIGHTS; IMAGINE DRIVING BEHIND OR IN FRONT OF MY VEHICLE AND WONDERING WHAT THE HELL IS GOING ON! I RECEIVED A SAFETY RECALL LETTER FOR THE IGNITION SWITCH ON SEPTEMBER 3RD 2014 AND THE PART IS STILL UNAVAILABLE!!! THIS IS TOTALLY UNACCEPTABLE AND I WANT TO KNOW WHY THESE PARTS ARE NOT BEING BUILT AND REPLACED. WHY BUILD NEW VEHICLES IF THE COMPANY CANNOT BUILD REPLACEMENT PARTS; TAKE CARE OF YOUR CURRENT LOYAL JEEP CUSTOMERS FIRST!

STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY TURN ON AND OFF) AND "ACC/FCW NOT WORKING SERVICE REQUIRED" (DISPLAYED A FEW TIMES). ALSO, THE SCREEN (INSTRUMENT PANEL) WOULD FLICKER A FEW TIMES AND BEEP.THE FORWARD COLLISION WARNING SENSOR DID NOT WORK, REGULAR CRUISE CONTROL DID NOT WORK, ADAPTIVE CRUISE CONTROL DID NOT WORK AND PARKING SENSORS DID NOT WORK. I BROUGHT IT TO THE DEALERSHIP AND IT APPEARS THAT THE ACC BALL (RADAR/CAMERA/THE THING THAT LOOKS LIKE THE EYE BALL ON THE FRONT BUMPER) HAD CORROSION AND ALL WIRES WERE SHOT. THEY ORDERED A NEW PIECE WITH HARNESS AND WILL REPLACE IT. HOWEVER, IT IS MY CONCERN THAT THIS IS A MAJOR ELECTRICAL ISSUE. THE WATER CAN EASILY GET INTO THE HARNESS (RAIN/SNOW/CAR WASH). IT SHOULD BE STILL UNDER WARRANTY BUT WHAT IS THE SOLUTION AFTER THE WARRANTY IS OVER? IT LOOKS LIKE IT NEEDS TO BE REPLACED EVERY 16,000 MILES (APPROX.)

Mileage: 16,680

I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE SUMMIT IN NOV OF 2014 AND RANDOMLY ITS RADIO WILL STATE THAT IS HAS AN "IP ADDRESS CONFLICT" WHEN THIS OCCURS WHATEVER SETTING THE RADIO WAS ON CANNOT BE CHANGED. THIS ISSUE CAUSES THE HEATER TO BECOME UNRESPONSIVE, IF THE HEATED SEATS ARE TURNED ON THEY CANNOT BE TURNED OFF, AND GENERAL UNRESPONSIVENESS OF ALL SYSTEMS CONTROLLED BY THE RADIO. IF YOU TURN THE CAR OFF AND BACK ON THE PROBLEM REMAINS FOR ABOUT 30 MINUTES UNTIL THE RADIO DECIDES TO RESET ITSELF. THIS ISSUE COULD BE LIFE THREATENING IN COLDER CLIMATES WHEN THE HEATER IS A NECESSITY BUT CANNOT BE OPERATED, ALSO THE DISCOMFORT FROM THE HEATED SEATS WHEN THEY CANT BE TURNED OFF MAKES IT DIFFICULT TO CONTINUE DRIVING. I HAVE NOTIFIED CHRYSLER OF THE ISSUE AND HAVE TAKEN IT TO THE DEALERSHIP WHERE I WAS INFORMED THAT I AM NOT THE ONLY PERSON WITH THIS COMPLAINT BUT THERE IS NOTHING THEY CAN DO ABOUT IT UNTIL JEEP DECIDES TO PUT OUT A FIX FOR THE ISSUE. THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR ABOUT 6 MONTHS NOW AND NO FIX FROM JEEP IS IN SIGHT. I HAVE VIDEOD THE ISSUE WITH MY CELL PHONE AND TRIED TO SEND THE VIDEO TO CHRYSLER. TO WHICH THEIR RESPONSE IS THAT THEY HAVE NO WAY TO RECEIVE THE VIDEO FROM ME THEREFORE I AM LEFT WITH THE SAME ISSUE OF, IF THEY CANT VERIFY THE PROBLEM THEN IT DOESN'T EXIST EVEN THOUGH I OFFERED VIDEO PROOF. *TR

Mileage: 100

I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION INTO 8TH GEAR AT A STEADY 1000 RPM). THIS HAS HAPPENED MULTIPLE TIMES SINCE, AND SOMETIMES WHEN I REMOTE START THE JEEP, IT WILL GIVE OFF A VERY LOUD HIGH PITCHED WHINING SOUND FOR ABOUT A MINUTE, THEN STOPS. *TR

Mileage: 1,200

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR LIGHTS ON THE DASH AND DOORS BLINKED ON AND OFF SEVERAL TIMES. I CONTACTED THE DEALERSHIP THAT DAY BUT WAS NOT ABLE TO GET AN APPOINTMENT RIGHT AWAY. FOUR DAYS AFTER THIS ALL STARTED I WAS DRIVING THE VEHICLE GOING ABOUT 40 MPH AND SLOWED DOWN TO ABOUT 10-15 MPH TO MAKE A RIGHT TURN INTO A PARKING LOT, I WENT TO GIVE THE CAR GAS TO COMPLETE MY TURN AND REALIZED THAT THE CAR HAD LOST POWER. I COASTED INTO A PARKING SPOT AND LOOKED DOWN AT THE EVIC SCREEN TO REALIZE THE CAR WAS IN NEUTRAL WITHOUT MY DOING AND WOULD NOT RESTART ITSELF. MANY MECHANICAL LIGHTS WERE POPPING UP ON THE EVIC SCREEN, WHICH I TOOK PICTURES OF FOR RECORDS. I HAD THE VEHICLE TOWED TO THE DEALERSHIP THAT DAY.HOWEVER I AM SCARED THAT IF THEY "FIX" IT , IT COULD HAPPEN AGAIN. ON MONDAY 3/16/15: THE DEALERSHIP TOLD ME THAT THE WIPER/RADIO ISSUE WAS FIXED WITH AN "UPDATE" BUT THE MASTER TECH THAT WORKS FOR THE DEALERSHIP REQUESTED TO DRIVE MY CAR HOME WITH HIM TO MAKE SURE THE PROBLEMS ARE SOLVED. I HAVE NEVER HEARD OF A TECH TAKING HOME A CAR BEFORE BUT I AGREED TO LET HIM SINCE I FEEL I AM AT THE HANDS OF JEEPS MERCY IN FIXING THIS ISSUE. I AM VERY DISPLEASED THAT A JGC DEPENDING ON THE MODEL WORTH $40-70K HAS MANY COMPLAINTS LOADED AGAINST THEM WITH LITTLE END IN SIGHT OF THE COMPANY WANTING TO RESOLVE THESE COMPLAINTS. I REFUSE TO PUT MY SAFETY AND OTHERS SAFETY IN JEOPARDY! THIS COMPANY KNOWS SOMETHING IS WRONG WITH THEIR CARS AND THEY DO NOTHING ABOUT IT BUT KEEP SAYING ITS A "SOFTWARE UPDATE". I HAVE READ THE FORUMS AND MANY OTHER PEOPLE HAVE SIMILAR ISSUES, ITS NOT JUST "SOFTWARE". *TR

Mileage: 1,150

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT NO LONGER DRIVES THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Mileage: 20