2017 JEEP GRAND CHEROKEE Electrical System Problems

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into LIMP mode and the vehicle stalled. The vehicle overheated due to the radiator not functioning properly. The check engine and brake warning lights illuminated. The vehicle was able to restart after numerous attempts. The vehicle was taken to an independent mechanic, where unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed that unknown parts needed to be replaced. There was a burning odor, which was later determined to be caused by mechanics leaving rags in the engine. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM), and/or CAN bus network. The malfunction caused multiple vehicle systems to activate or fail simultaneously, including windshield wipers, warning indicators, and the transmission shift interlock. The vehicle has been at a repair facility since the incident and remains available for inspection upon request. Nothing has been removed/discarded w/o documentation. 2. The malfunction created a serious safety risk while the vehicle was in operation. All warning lights illuminated at once, the windshield wipers activated without driver input and would not turn off, and the vehicle experienced difficulty shifting and limited drivability. The unpredictable activation and loss of control over critical systems impaired the driver’s ability to safely operate the vehicle and created a risk of becoming stranded or disabled in traffic, posing a danger to both the driver and other road users. 3. Yes. The vehicle was taken immediately to an independent service center following the incident and has remained there due to the severity of the malfunction. The service center confirmed abnormal electrical behavior and initiated further diagnostic evaluation. 4. The vehicle has been inspected by an independent service center. The manufacturer has not yet conducted a direct inspection. No police inspection was performed, as no collision occurred. 5. No warning symptoms were observed prior to the failure. The malfunction occurred suddenly and without warning on August 8. At the time of the incident, all warning lights illuminated simultaneously, and abnormal vehicle behavior began immediately.

While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.

The PTU (transfer case) is not working. It started as more of a transmission issue. I would be driving at times and my transmission would not shift up. I had to manually shift my car to get it into gear. Now, it lead to knocking noises when I turn my steering wheel.

System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.

When I was driving onto the high way my jeep just cut off and I couldn’t accelerate only steer doing 45 mph with cars behind me and I saw on the dash a message “ shift to park. And then put into Desired gear” well it was on drive D and I couldn’t put it in park until I completely stopped at this point I had a guy pull over next to me and called me jerkoff because he thought I was trying to brake check him , I explained to him what happened . Well once I did this I got moving , but it happened again latter on that day when I was almost home . I dont feel safe driving it anymore

The power lift gate automatically open, and will not close with the key fob, or any of the buttons inside the vehicle.

Not sure what component caused the vehicle to burst into flames. It is no longer (to the best of my knowledge) available for inspection (unless still at tow yard). The Jeep burned, caught another vehicle in the driveway on fire, as well as fence separating neighbor's house, and spread to structure (my house). Vehicle was inspected by ins. reps/others. It was taped off as battery was still live. Fire report states vehicle fire. Car was parked in driveway and was not driven for two days. No prior warnings or recalls.

Instrument cluster went completely dark. It flickered a few times while driving, then went completely dark.

Jeep randomly started loosing power and shutting down while on/driving. It causes the entire vehicle to freeze/seeze up. Hard to turn the wheel. Can't put in park. Starts glitching and lights/beeping going on and off repeatedly. Have to jump start and then it does the exact same thing and dies within minutes.

Let me preface this by saying, I have spent THOUSANDS of dollars trying to get this fixed. Changed Batteries. Changed Fuel Pump. Changed Sensors. Made sure everything is tight/plugged in properly. It's gone to Jeep and other shops but no one has been able to find or fix the issue. Probably about two years ago this started. I was driving to work as normal and stopped at a red light. When I tried to accelerate, the car kind of jerked a little like it didn't want to go and then chugged on. Leaving work the same day, it did the same thing, but instead of just jerking, the car completely stopped. The dash displayed a notification that said: "Shift to Park". All of the electricity was on (lights, air, dash) but the car somehow switched itself directly into neutral even though I was in drive. Brought it to the shop, and they changed some sensors. A few months later, the same thing happened while in heavy morning traffic. I had to hurriedly put on my hazards because my car was NOT able to move. Tried starting it up after the "Shift to Park" notification displayed and it wouldn't start at all. I turned it off completely, waited a few minutes, tried to turn it on again, missed twice, and on the third try it FINALLY came back on. Every day I drive my car now, I make sure to turn off the Auto-Start/Stop button because this was the one time this happened while it was still on. Brought it to the shop - they had another, TOTALLY DIFFERENT DIAGNOSIS. More recently, I hadn't had a problem in a few months - but leaving work in 4 pm traffic the car felt like it was jerking every time I had to slow down (which was every few minutes since it was traffic time). I finally made it to the on-ramp of the GNO to cross the river and while going around the roundabout, it happened YET AGAIN. It's dangerous. I'm surprised this hasn't led to severe accidents, injuries, or even deaths yet. It's absolutely ridiculous. There are thousands of forums online with people having the same issues. HELP!

There is a very serious issue with the mechanical part of these car models that end up having issues with the service shifter. there needs to be a complete recall due to it being a worldwide issue.

2017 Jeep grand Cherokee, 103k miles. I purchased my car new for around $45,000. All maintenance was done on time. Oil cooler assembly went out, then head gaskets, now I need a new engine. At 103k miles !Jeep has done nothing other than tell me sorry that will be $15,000 to repair. My engine is doing that loud clicking sound everyone is talking about. I’ve spoken with countless people this has happened to, some as early as 49k miles. There are videos online of mechanics bragging about how much money these engines are making them in repairs. Yet Stellantis still refuses to take responsibility for their 3.6L Pentastar V6 engine issues. Even though there is a current class action against them for it. There are full YouTube videos from mechanics explaining exactly why the 3.6L Pentastar V6 engine fails and still Stellantis chooses to take more money from consumers to fix/replace their faulty engine. Now onto functionality of my vehicle, the start/stop engine problems I see people complaining about on here are real. The first thing I did when I got into my car was turn OFF my start/stop system. 20% of the time my system worked properly when left on. The rest of the time it was dangerous. The car would shut off when hitting the breaks and stall. I would be stuck on the freeway having to restart my car. I’m lucky it never caused an accident but it is terrifying being in the middle of the street and your car just shutting off and engaging the parking break and stuck in neutral. It’s happened more times than I can count, stop lights were where my car shut off most commonly. Usually would result in cars honking and people screaming to get out of the way while I scramble to get my car to turn back on. Over all, I’m so disappointed in this company and how it chooses to treat its consumers.. I was forever a Jeep owner until this week.

The component is known to fail on jeep forums weather it fails completely or was not installed properly and may loose its functionality. The event is when towing a trailer and reversing the car will see the trailer as an obstruction and will engage the brakes. The car is alleged to have an automatic system that when towing is supposed to turn the parking assist sensors off to prevent the event occuring. If that system isn't present there is a button that should allow you to turn the parking system off which it does for about two seconds and start backing up the trailer, then it will automatically turn back on and see the trailer and lock the brakes up which is jarring and startling to say the least. I am fairly certain this could cause an accident if it hasn't already.

Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.

Upon acceleration, the dash lights flicker or fully goes out for a few seconds, passenger side window constantly rolls down on its own, sunroof will not close fully if in an open position, car horn becomes very faint. Had car checked & explanation from the professional to all this, is that it could be the fuse box or alternator. Fuse box has been replaced, yet problem is still occurring. Alternator will be next & hopefully it fixes this problem as it is a hazard especially while carrying children in the vehicle.

UNKNOWN needs to be diagnosed

I was on the highway and the vehicle shut off. On another incident I was driving the vehicle and the power steering wen out on the vehicle. On another incident after the power steering went out the vehicle put a notice on the dash to put the vehicle in park when the vehicle was already in park. I tried to turn the vehicle off and it would not allow me to do so. Then after repaired multiple times the battery started to over charge to 21 voltage. At this point, the vehicle is just not safe to drive.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the "Liftgate Cannot Be Opened While Vehicle Is In Motion" message was displayed. Additionally, there was a burning odor detected after pressing the Auto Start/Stop button to start up the vehicle, with smoke coming from underneath the hood. The power liftgate was intermittently inoperable and also inadvertently opened while parked in the garage. The dealer was made aware of the failure and confirmed there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the VIN was not included in the recall. The failure mileage was approximately 80,000.

Mileage: 80,000

My 2017 Jeep Grand Cherokee “electric stability control” warning light appears on the dashboard. My vehicle accelerates/decelerates unexpectedly. With young children in my vehicle daily, this continued incident puts my family at risk. After inspection from my Jeep/Dodge dealer, a faulty transfer case has been identified as the issue.

Jeep serviced for small evap leak. The next day after getting my jeep back from dealer, when I started my grand Cherokee trailhawk, it felt like I had gotten kicked in the rear end. The SERV 4WD light comes on, FCW, stability control, RCW error lights come on. ACC not available. Took jeep to dealer and had PCM cleared as code was coming up as inactive. Was told to drive it as usual and if error lights came back on to get it to dealer asap to get codes. After dealer checked for error codes, codes for transfer case problem popped up. The dealer stated they can’t tell what’s wrong until they diagnosis it. Appointment scheduled for diagnosis at end of July as mechanic is on vacation. Asked if jeep was drivable to which I got mixed answers and told to be careful that jeep may slip into 4WD and not drive right. Dealer stated Jeep is aware of problem but no recall at this point and stated they just wished Jeep would recall and fix the problem . The dealer stated they have encountered this issue in jeeps more than any other vehicle.

I came to a stop at a red light. The vehicle engine turned off and then right back on with out me taking my foot off the brake. Once the light turned green I pressed the gas and the entire car shut off. I didn’t have any lights for hazards, couldn’t roll down my windows or unlock the doors. It also wouldn’t go into park so I had to put on the emergency brake.

Failsafe transmission mode activated during driving. Computer sensed issue, put car into 3rd gear and said to stop. Turned car off and back on - issue did not replicate. No diagnostic codes stored. No issues after reboot/restart of car. Electrical/computer issue related to transmission.

The rear parking assist break does not turn off, yes it is available for inspection. I had an emergency, I could not reverse out of my parking spot because the emergency break would automatically stop my vehicle, it was sensing there was something behind it. The problem has been confirmed by dealer stated it is an internal failure with the factory radio. It has not been inspected by the manufacturer, they say, it's out of warranty so they are not responsible even though this was a defect since the beginning. I mentioned it to the dealer when I took my car for service, when I first purchased it, they said all I had to do was turn off the park assist button, that did not work. This is very concerning, its a safety hazard if I can not go on reverse due to the break automatically stopping my vehicle and impeding me from going on reverse. Jeep and Mopar are ware of this issue. I am not the only person that has complained about this safety hazard/concern. There are countless individuals that have complained about the same issue.

While driving dashboard displayed “shift to P then desired gear.” I stopped on the side of the road. Placed vehicle into park and tried to turn off the vehicle. The vehicle wouldn’t turn off, Displayed “vehicle not in park” Then I placed the vehicle into drive and the dashboard displayed again “shift to P then desired gear.” I was unable to turn off the vehicle no matter what gear I had it on. The check engine light was on, also the service 4WD, service shifter and the stability control. The vehicle also wouldn’t drive forward or reverse. At one point wouldn’t even park. The engine was stuck running for almost 3 hours until I was able to get someone out to pull a plug to shut the engine off. A diagnostic test was done while all the lights listed previously were still on. And no code would appear on the screen. Vehicle was towed and awaiting service.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle experienced unknown electrical failures. Additionally, the vehicle lost power steering functionality, and stalled. The contact stated that the instrument panel was flickering, and the speedometer and gauges became inoperable. The contact stated that the windows randomly rolled down and the headlights would flash off and on. The contact stated that the traction control warning light was illuminated, and the vehicle was difficult to steer. The contact stated that the failure usually occurred after 30 minutes of driving. The vehicle was taken to an independent mechanic who replaced the battery and window switch; however, the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet notified. The approximate failure mileage was 58,000.

Mileage: 58,000

The UConnect touch screen in my vehicle is “delaminating” causing phantom touches to the touch screen. This is an extreme safety hazard due to it causing distractions to the driver when attempting to use the touch screen/radio/etc for its intended purpose. The problem has not been reproduced or confirmed by Jeep to my knowledge. The component has not been inspected. There were no warning signs.

When ever i move the steering wheel neck the traction control, the windshield wiper will not turn off. The signal lights and the back up line guide line will not work. When i took it to the shop i was told i fuse blow 3 times. And they don't know why. I think this is a defective system. And needs to be recalled asap

There are a ton of posts on Reddit showing a bunch of 3.6l jeep owners all having the same issue with the VVT/VVL Solenoid. It seems to be all the same, the truck starts running very rough and like complete [XXX], CEL starts blinking, and then they check the codes coming up and they all seem to be getting codes p0456, p105d & p0302. The misfire is in cylinder 2 and the VVT Solenoid needs to be replaced at not even 70k miles. The bad solenoid caused the jeep to be undriveable. There are a ton of jeep owners who are all having this same EXACT issue with their jeep and yet this isn’t a recall?? Jeep obviously made a faulty truck. Please explain HOW THERE ISN’T A RECALL TO FIX THE VVT/VVL SOLENOID IN THESE JEEPS?? Some people are spending thousands to get it fixed at a dealer, which is seriously messed up bc it’s one little part and such an easy fix and just getting ripped off. JEEP NEEDS TO FIX THIS OBVIOUS VERY WELL KNOWN ENGINE ISSUE BC THATS ON THEM, THEY SHOULD HAVE TO PAY, NOT THE CONSUMERS who put all their faith into jeep to make a good running truck, only to get [XXX]!!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

https://www.nhtsa.gov/vehicle/2017/JEEP/GRAND%252520CHEROKEE/SUV/4WD#complaints360 SAME AS THIS COMPLAINT at start up, dashboard flashes warning for EVERYTHING....SHIFTER, BRAKES, ETC BLINKERS DON'T WORK! When it finally quits, engine light stays on but it will shift. computer isssue

Problem in transfer case, can’t use 4WD, ACC and FCW are not working. My car has only 41000 miles and I am reading about many, many others having the same problem. Jeep should recall this problem!! Thank you

Driving down highway at 75 then the warning light for the start/stop function lights up, the jeep then starts cutting out and sounding really rough, speed immediately drops down to the 40"s this is on a major roadway luckily there were no cars behind me because they probably would had ran into me due to speed dropping that quickly thought I had a flat due to the sound pulled over as quickly as I could got out checked everything did not see anything wrong no fluid leaking, no smoke ect..get back in the vehicle go to proceed to get back up on the road and the vehicle is running really rough and jerky will not go above 40 engine light then comes on along with warning bells, pull back over on side of road turn vehicle off let it set for about 5 min. then start back up engine light is off but the start/stop light on dash is still on, then the engine light comes back on right outside of town slowly get into town take immediately to mechanic shop he checks the engine and tells me that cylinder 5 is misfiring changes coil pack and problem still shows up, I get the vehicle towed by to my home town 3 hrs away take to dealership now they tell me that my cylinder 5 has no compression and I need new engine the vehicle only has 81000 miles just purchased last July .

My wife and kids almost got killed in this vehicle twice this week due tot The Can Bus electrical communication network stop working. It completely stopped on the highway while driving 70 mph and almost caused a multiple car accident. All the controller icons lighted up on the dash board and the car shifter and transmission stopped working. I towed it to the dealership and paid 700.00 for a new shifter. The next day the vehicle did the same thing. This is a dangerous situation that needs to be recalled ASAP. Someone is going to get killed driving one of these vehicles. I researched this problem and numerous reviews found on the same issue 2014-2022 all electric Can Bus operated drivetrains jeep. Please recall my 2017 Jeep before it kills my family and you will have a astronomical law suit on your hands. Mr. Tyrone Albert.

I have a 2017 Jeep GC Limited with 55K miles that had the "Service Shifter" warning light come on. Vehicle ran fine no issues. Made appt. with local Jeep Dealership and drove the Jeep in yesterday (03/29/22). Ran just fine, I just wanted the light cause diagnosed and fixed. Dealership ran a diagnostic on it and informed me it needed an updated software flash. Conducted the Flash. NOW... the vehicle is inoperable without a complete Electronic Shift Module (ESM) replacement. They could not even reverse what they did so I could drive home. What they did was IRREVERSIBLE and I would have to leave the car there until they could find a NEW ESM and install it for $900! I had to take a Uber home and have no vehicle. This is not right for a vehicle with only 55K miles that was running just fine into the Jeep dealership. This is a very common problem on JEEP Cherokees. If ESM is known defective part by JEEP and is a Safety risk since many owners have the shifter lock up while driving the vehicle and cannot shift without shutting down the vehicle several times in the middle of traffic. Please help!

Warranty ended on 2/7/22. Car has 58,300 miles. Experienced white smoke coming from the engine on 2/21/22. Took to the dealership right away and diagnosed a warped cylinder head, leaking water pump, and bad starter motor. Never saw the temperature high on the car. The white smoke was experienced after sitting overnight. Also Catalytic converter may have issues. Called Jeep customer service and could not extend “good will” coverage to pay for the repairs.

Started my 2017 Jeep Grand Cherokee after a heavy snow fall the next day drove about 10 minutes and horn started going off lights exterior and interior started flashing, faults came across the screen to service every imaginable function from transmission to power steering and everything in between and truck just completely failed on the road. Waited roughly 30 minutes truck fired back up drove about 200 feet to a gas station while waiting for a tow truck. Brought to the dealership and they flashed 9 different modules. All seemed fine until another month. Remote started Jeep went to get in dash cluster screen black. Turned off and back on cluster came back but was delayed along with heck engine light. Drove back to dealership and was told they wouldn’t be able to look at it for 3 weeks. About a week after the cluster incident I go to leave my house, make it about 30 feet out of my driveway and truck stalls again exactly like how it did the first time. At a different mechanic now for it to get diagnosed. With the history of poorly made tipms in Chrysler products this seems to be a reoccurring theme.

The vehicle had a complete shutdown while being driven. While driving on the highway, several dashboard warning lights began to appear. Within seconds afterwards, the headlights went out, along with the dashboard lights and radio. The vehicle became difficult to steer and then the vehicle lost all power, and could not be restarted. The vehicle was picked up from the dealership the day prior to this occurrence, and the PCM had just been replaced. The vehicle had been towed to the dealership just short of two weeks earlier, after it wouldn't start, having replaced the battery, and experiencing the passenger front window to randomly go down. This incident fortunately did not result in any crash or injury, however, it is only a matter of time if it isn't correctly diagnosed and fixed, as this problem results in an extremely hazardous condition.

Beginning two months ago my passenger side front window began rolling down on its own and the dash board lights would continually flash on and off. When at a stop sign or red light the vehicle idles down as low as 9. The battery was checked by the dealership and I was told it did not require replacement. The tachometer drops to zero while the vehicle is in motion and on two of those occasions the vehicle just shut off. When these incidences occur, which has been regularly for the past two weeks, upon exiting the vehicle I receive several palpable electric shocks. The car is now parked because I am afraid the car will set afire. I have been told by several dealerships that they can't get me in for a week or more to check the issue. I am very concerned for my safety due to this electrical issue, especially receiving the shocks.

I was driving on highway and the stop safely your car about to turn off popped up then my lights started flashing and the whole car shut down. I couldn't steer or brake so I had to shift into neutral and hope for the best. It scared me to death. My children were in the car. I just replaced the alternator, both batteries and had the vehicle reprogrammed and 2 days later that happened.

Hello, I was driving my 2018 jeep grand Cherokee about 2 months ago when out of no where the car turned off as I came to a hill , the radio volume increased all the way and I couldn't control it , the main break locked, the wheel locked and my shifter lock, I started to roll back down the hill and I had to use my e-break. the car acted like it was turned off but it just died , the radio never turned back down until the tow company did something. i took it to jeep and they were super unhelpful , they said it was a starter , so i paid 2000 to replace the starter to no avail. Now the AC/Heat goes on by itself or just doesn't work, the radio will go all the way up and i cant control it. however jeep in Englewood Colorado said there is nothing wrong with the car.. I think there is a safety issue with the start stop /eco mode. I think once the car turns off to save gas its not turning back on and there is no safe system. i have contracted jeep multiple times to no avail, the car has died on the highway 3 times now once while i was traveling 65 mph . I have paid for 6000 worth of fixes and its still happening.

On October 02, 2021, While driving at highway speeds the engine stopped running and the tachometer went to zero RPM. I was able to shift to neutral and cruise downhill until I could safely pull to the side of the road. I was able to shift back to park. The vehicle would not restart for approximately 20 minutes. During this time the electric windows would not roll up or down, the electric tailgate would not open but the electric drivers seat would work. After about 20 minutes the car restarted as if nothing had happened. The same thing happened 3 more times on the way home that same day. The same thing had happened 3 times over an 18 month period in 2018-2019. At that time, the jeep dealer could find no problems.

One morning when I turned on my Jeep Grand Cherokee the PRNDL did not light up and the car said "Service Shifter" but the warning would go away after a few seconds. I took the car to a Jeep dealership and after 6 hours they told me the PRNDL needed to be replaced but the car was perfectly safe to drive. I waited 3 weeks for the part to arrive, and was told they'd replace the PRNDL and it would be covered by my extended warranty. I waited 5 hours at the dealership to be told once they replaced the part that the car would not move out of park. I then got a call telling me the entire shifter would need to be replaced and would not be covered under warranty. There was no actual issue with my vehicle before I dropped it off at the dealership. The car was shifting between park, drive, neutral, reverse without any issues. They also told me they would try to put the old part back on to see if it was a faulty part. They quoted me $617 for a part that before today I did not need. This is absolutely ridiculous as there are multiple forums and feeds online about Jeep Grand Cherokees having this issue. This needs to be a recall and covered by the Jeep dealership.

MY JEEP IS HAVE A PROBLEM WITH A (START/STOP) FUNCTION. THE LIGHTS IS ON IN THE DASH AND THE SYSTEM IS NOT FUNCTION. I TAKE MY JEEP TO THE DEALER AUTHORITY AND DIAGNOSIS IS REPLACE THE 2 BATTERIES. I SPEND $165.00 FOR DIAGNOSTIC AND $495.00 FOR REPLACE BOTH BATTERIES AND THE PROBLEM CONTINUE. THE ISSUE IS WHEN I DRIVE AND I STOP MY JEEP IS SHUT OFF THE ENGINE WHEN PRESS A STOP PEDAL. WHEN RELEASE THE PEDAL MY JEEP IS NOT START AUTOMATIC. IN THE DASH HAVE A MESSAGE (PUT THE TRANSMISSION Y PARK AND START THE VEHICLE)

Mileage: 42,105

WHILE DRIVING THE ENTIRE DASHBOARD WENT BLACK. IT COMES BACK ON OCCASIONALLY AFTER RE-STARTING, BUT CONTINUALLY SHUTS OFF AT RANDOM TIMES. I CAN'T VIEW MY SPEED, RPM, AND GAUGES, OR GAS LEVELS. BLINKERS WILL WORK SOMETIMES OTHER TIMES THEY WON'T.

Mileage: 63,000

GEAR SHIFT SERVICE ENGINE LIGHT CAME ON AND WOULD LET MY CAR SHIFT OUT OF MY PARK. THE LIGHTS IN THE GEAR AREA DIDN'T ILLUMINATE.

Mileage: 52,000

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE PULLING INTO HER DRIVEWAY, THE VEHICLE WAS UNABLE TO BE SHIFTED INTO PARK. THE CONTACT STATED SHE NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE WAS IN DRIVE NOT IN THE SELECTED GEAR. THE CONTACT STATED SHE WAS UNABLE TO SHUT-OFF THE VEHICLE BY PRESSING THE ON/OFF BUTTON. THE CONTACT SHIFTED THE GEAR TO NEUTRAL AND THE ENGINE TURNED OFF. AT THAT MOMENT, SEVERAL WARNING LIGHTS ILLUMINATED. THE INDOOR LIGHT AND HEADLIGHTS REMAINED ON FOR THREE AND A HALF HOURS UNTIL THE BATTERY WAS DRAINED. THE CONTACT CHECKED THE BATTERY AND NOTICED THAT THE POSITIVE TERMINAL WAS NOT CONNECTED TO THE BATTERY. THE VEHICLE WAS TOWED TO JIM SHORKEY CHRYSLER DODGE JEEP RAM FIAT (13230 ROUTE NORTH HUNTINGDON, PA 15642) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MAIN FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,300.

Mileage: 37,300

VEHICLE AUTO START AND STOP FUNCTION WARNING THEN A VOLTAGE WARNING TELLING ME VEHICLE WAS GOING TO TURN OFF, WHILE I WAS IN MOTION, IT SHUT OFF ALMOST IMMEDIATELY LEAVING ME WITH NO STEERING OR BRAKES AND THE VEHICLE WAS IN THE MIDDLE OF THE DRIVING LANE. NO POWER TO SEATS, TRUNK, ETC SHIFTER IS IN DRIVE BUT VEHICLE WILL NOT MOVE OR TURN ON.

Mileage: 83,000

I I WAS DRIVING IN MY MOMS 2017 JEEP GRAND CHEROKEE AND IN MOTION ON A CITY STREET AND I WAS NOT AWARE OF THE SEAT SETTING BUTTON ON THE DRIVERS SIDE PANEL DOOR ITS POSITIONED IN A TERRIBLE PLACE FOR PEOPLE WITH LONGER LEGS, I HAD DROPPED A MILK SHAKE AFTER PICKING IT UP OUT OF THE CUP HOLDER AND IT SLIPPED OUT OF MY HAND AND BETWEEN MY LEGS ROLLING BEHIND THE BRAKE, IT HAD A LID ON IT SO I WASN'T WORRIED ABOUT IT SPILLING OR MAKING A MESS. I JUST CASULLY TRIED TO PICK IT UP BY SPRESDING MY LEGS AND REACHING DOWN TO PICK IT UP WHILE KEEPING MY EYES ON THE ROAD. BUT, THAT ENDED UP BEING THE WRONG THING TO DO ,MY KNEE HIT THE S BUTTON FOR THE DRIVERS 1 AND 2 MEMORY. THE SEAT STARTED GOING FORWARD AND I COULDN'T STOP IT. I HAD MY LEGS SPREAD TO PICK UP THE SHAKE I HAD NO TIME TO DO ANYTHING WITH THEM THE NEXT THING I KNEW I WAS PINNED BETWEEN THE STEERING WHEEL AND THE CAR SEAT MY LKNEES AND LEGS WERE SCRUNCHED. I COULDN'T STEER,I COULDN'T HIT THE BRAKES,I WAS, PINNED VERY TIGHT AGAINST THE STEERING WHEEL. IM A BIG GU, IT WAS TIGHT,I COULDN'T BRAKE BECAUSE MY LEGS WERE PINNED AS WELL, I WAS HELPLESS., I WRECKED INTO A CAR AND THEN HITTING A BRIDGE BEING SO CLOSE TTO THE STEERING WHEEL THE AIR BAGS ALL WENT OFF ALL I REMEMBER WAS THE SEAT GOING DOWN AFTER GOING ALL THE WAY TO FRONT AND THEN DROPPING DOWN AND STAYING THERE I WAS DROPPING DOWN WHEN THE BAGS HIT ME . I KNEW THAT THE SEAT CONTROLS WERE DOWN ON THE LEFT SIDE OF ME. TRIED TO MAKE IT STOP, SO I COULD. IM WONDERING IF ANYONE ELSE HAS EVER HIT THIS BUTTON BY ACCIDENT AND THE SEATS STARTED DOING THE SAME THING TO THENM AS IT DID TO ME. IS THIS IS AN ELECTRICAL DEFEACT OR IT WAS JUST A FLUKE? AND WHY DOES THE SEAT DO THAT WHEN THE CAR IS MOVING. I THINK IT SHOULD BE AUTOMATICALLY TURNED OFF WHILE MOVING. IF THE BUTTON IS GOING TO BE THERE. IM SO SORRYFOR THE FAMILY. WE ALL SHOULDN'T HAVE HAD TO GO THROUGH THIS.

Mileage: 50,000

VEHICLE CHECK ENGINE LIGHT TURNED ON REQUESTING THAT THE SHIFTER BE SERVICED.

Mileage: 29,700

SERVICE SHIFTER LIGHT CAME ON DASHBOARD DISPLAY AND THE ORANGE INDICATOR LIGHT ON THE P/D/N DISPLAY WENT OUT. JEEP WAS SERVICED AT JEEP DEALER AND DIAGNOSTICS DIAGNOSED SHIFTER BEZEL REPAIR NEEDED. PART ORDERED AND RETURNED FOR SERVICE AND SUBSEQUENTLY COULD NOT DRIVE OUT OF THE JEEP GARAGE! NOW A NEW SHIFTER UNIT IS NEEDED. THE JEEP LOCKED ITSELF IN PARK. THE TECH BROUGHT THE CAR OUT AFTER SERVICE AND WHEN I STARTED IT, THE CHECK ENGINE LIGHT WAS ON. I NOTIFIED THE TECH AND THEN HE COULD NOT GET THE JEEP OUT OF PARK. THEY PUT IT IN NEUTRAL TO PUSH IT BACK INTO GARAGE. CHECKED CARGURUS AND MANY, MANY COMPLAINTS FILED ABOUT THIS SAME ISSUE. MY 2015 JEEP HAD A SHIFTER RECALL. MAYBE STILL AN ISSUE JEEP????

Mileage: 35,446

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WHEN SUDDENLY THE INSTRUMENT PANEL HAD ILLUMINATED. THE VEHICLE'S WARNING LIGHTS INDICATING THAT THEY NEEDED TO RESET FUEL SYSTEM, THE AIR BAG DEPLOYED, THE PARKING SYSTEM NEEDED TO BE RESET AND THE HORN WOULD UNINTENTIONALLY SOUND OFF. THE CONTACT PULLED OVER AND PLACED THE VEHICLE IN PARK. THE FAILURE CONTINUED FOR AN ADDITIONAL 3 TO 4 MINUTES. THE START BUTTON WAS STUCK ON RUN THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CHRYSLER DODGE JEEP RAM SOUTHAMPTON 691 COUNTY ROAD 39A, SOUTHAMPTON, NY 11968; (631) 283-1600) WHO HAD NOT DIAGNOISINED THE VEHICLE AS OF YET. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

THE COMPRESSOR FOR THE AIR SUSPENSION OVERHEATS CAUSING A CLUNKING NOISE FROM THE LEFT DRIVER SIDE OF THE ENGINE COMPARTMENT AND IS THE SUSPENSION TO NOT WORK AT ALL LEAVING YOU IN PARK MODE EXIT/ENTER AND YOU GET A FLASH CODE OF SERVICE AIR SUSPENSION IMMEDIATELY .THIS IS VERY SIMILAR TO SOME OF THE PROBLEMS THEY HAD WITH 2011 AND 2012 MODELS OF JEEP GRAND CHEROKEE THEY NEED TO OFFER A STANDARD CONVERSION KIT FIX TO FIX THESE JEEP BECAUSE THE AIR SUSPENSION IS NOT PERFECTED AND VERY DANGEROUS

VEHICLE WON'T START WHEN PUSHING START BUTTON AND APPLYING BRAKE PEDAL. 2017 JEEP GRAND CHEROKEE 3.6L V-6 ENGINE, 44K MILES. AFTER TURNING OFF VEHICLE, IT WILL NOT RE-START WHEN APPLYING PRESSURE TO BRAKE PEDAL AND PUSHING START BUTTON. REPLACED BOTH MAIN AND AUXILIARY BATTERIES, BUT SAME PROBLEM CONTINUES. ARE THERE RECALLS OR SUGGESTIONS TO FIX THIS? I READ THAT SEVERAL VEHICLE HAVE THIS PROBLEM WHAT'S THE RESOLUTION?

Mileage: 44,000

ALL WARNING SENSORS WENT OFF ON THE DASH, MY BRAKES LOCKED, LUCKILY AT LOW SPEEDS EITHER WHILE PARKED OR PULLING INTO A PARKING SPOT. IT HAD TO BE TOWED 3 TIMES, ONE TIME WE HAD A LITTLE SMOKE COMING FROM UNDER THE HOOD WHICH TURNED OUT BEING THE CORRODED HARNESS. MY BRAKE LIGHTS WERE ALL STUCK ON. JEEP SAYS IT WAS THE WHEEL SPEED SENSOR, 2 OUT OF 4 HAVE BEEN REPLACED. I'VE ALSO HAD TO HAVE MY WIRING HARNESS REPLACED TWICE (WITHIN 6 MONTHS) DUE TO CORROSION. ALL OF THIS HAPPENED AT THE SAME TIME.

Mileage: 39,434

2017 JEEP GRAND CHEROKEE LIMITED 131,000 MILES PURCHASED USED LESS THEN 24 HOURS LATER ON 8/20/2020, ENGINE SHUTS OFF WHILE MOVING, APPROX 20 MPH, FIVE LANE ROAD.HAD TO PUT IN PARK, FOOT ON BRAKE AND USE PUSH TO START BUTTON NOTHING HAPPENED. NO WARNINGS STARTED ON THE THIRD TRY. REPORTED PROBLEM TO SALESPERSON HE DOESN'T CARE BECAUSE ITS ALREADY SOLD. NO PROBLEM FOR TEN DAYS. YESTERDAY, 8/30/2020 IT SHUT DOWN FOUR TIMES WHILE IN MOTION STRANDED MY WIFE WOULD NOT START AFTER MULTIPLE ATTEMPTS. I BROUGHT ANOTHER KEY FOB TO THE SCENE AFTER SEVERAL TRIES, IT STARTED. I THEN DROVE IT AROUND WITH MY KEY FOB AND WITH THE AUTOMATIC STOP/START SAVE FUEL BUTTON TURNED OFF BUT ENGINE STILL STOPPED WHILE CAR WAS IN MOTION. THERE WERE NO CHECK ENGINE LIGHTS OR ANY OTHER CODES

Mileage: 131,000

THE POWER TO THE ENGINE COMES TO SLOW MOTION WITH NO POWER TO ACCELERATE . IT IS LIKE THE TRANSMISSION HAS NO POWER, BUT NO NOISE. THIS OCCURRED WHEN TURNING OR STOPPING. AT A STREET LIGHT.

FRONT JUMP POST HAS MELTED CAUSING FIRE HAZARD AND MAJOR SAFETY ISSUE. CAR WILL NOT START BECAUSE OF THIS ISSUE. THE CAR WAS IN MOTION AND CUT OFF AT A TRAFFIC LIGHT.

Mileage: 83,000

I BOUGHT A 2017 JGC LIMITED 2 WEEKS AGO. IT HAS 31,500 MILES. THIS WEEKEND, THE 'SERVICE SHIFTER' WARNING CAME ON, THE ENGINE WOULD NOT START, THE IGNITION STAYED ON AND WOULD NOT TURN OFF THOUGH THE ENGINE WASN'T RUNNING. THE SHIFTER LIGHTS FLASHED CONTINUOUSLY, THE WARNING SCREEN FLASHED THROUGH SEVERAL WARNINGS CONTINUOUSLY ALL NIGHT. THE BATTERY WAS DEAD THE NEXT MORNING. THE BACK DOORS WILL NOT OPEN, DISALLOWING ME ACCESS TO THE BATTERY (UNDER THE PASSENGER SEAT). THE CAR WOULD BUCK AT INTERSECTIONS WHEN I WAS DRIVING IT LAST WEEK. THE ELECTRONICS ARE POORLY ENGINEERED AND TESTED. REMINDS ME OF THE ENGLISH RANGE ROVER. I DON'T KNOW WHAT TO DO NOW AS THE CAR IS STUCK ON MY DRIVEWAY. *TR

Mileage: 31,455

WHEN DRIVING ON THE FREEWAY AND REGULAR STREET, AND GOING UPHILL, MY JEEP'S ENGINE WILL STOP RUNNING, THE "D" ON THE DASHBOARD BLINKS AND THE CENTER OF THE DASHBOARD SAYS "SHIFT TO PARK". TO GET THE JEEP'S ENGINE TO START UP AGAIN, I HAVE TO PUT IT IN PARK AND RESTART IT. BEING THAT THE JEEP DOES NOT RUN WHEN THIS HAPPENS I AM OFTEN STUCK ON THE FREEWAY OR IN THE MIDDLE OF TRAFFIC AND CAN NOT PULL OVER. THIS IS EXTREMELY DANGEROUS AND I HAVE COME CLOSE TO MULTIPLE ACCIDENTS. THE JEEP DOES NOT ALWAYS START AGAIN. IT WILL STUTTER AND SHUT OFF MULTIPLE TIMES. THIS HAS BEEN HAPPENING FOR MONTHS. DEALERSHIP CAN NOT FIND ANY CODES. THEY PUT A DATA RECORDER IN THE VEHICLE, THE JEEP'S ENGINE SHUT DOWN THE SAME DAY I PICKED IT UP. WHEN THIS HAPPENED I PRESSED THE RECORDER BUTTON. IT SHUT DOWN MULTIPLE TIMES IN TRAFFIC WITH THE RECORDER IN AND I PRESSED THE BUTTON TO RECORD AS DIRECTED. WHEN I BROUGHT THE JEEP BACK INTO THE BOB BAKER DEALERSHIP, THEY SAID THE DATA RECORDER SAID EVERYTHING WAS NORMAL. THE JEEP SHUTTING DOWN WHILE IN MOTION AND NOT TURNING BACK ON, IS NOT NORMAL AND IS DANGEROUS. I HAVE BEEN WITHOUT MY JEEP FOR 2 MONTHS WITH NO SOLUTION IN SIGHT. THIS IS A MAJOR SAFETY PROBLEM THAT I HAVE BEEN FIGHTING TO GET FIXED WITH NO RESOLUTION. I HAVE BEEN WORKING WITH FCA AND THEY ARE NOT RETURNING MY CALLS AND HAVE NO SOLUTIONS. I AM SO DISAPPOINTED AND WISH I NEVER BOUGHT THIS JEEP. I HAVE LOST ALL CONFIDENCE IN THIS VEHICLE. I CAPTURED THE PROBLEM HAPPENING ON VIDEO AND NO ONE CAN EXPLAIN WHAT IS HAPPENING NOR FIX IT. THIS HAS BEEN HAPPENING SINCE AUGUST 2019. THE LAST TIME IT HAPPENED WAS THE DAY I PICKED IT UP WITH THE DATA RECORDER IN IT ON NOVEMBER 22, 2019

Mileage: 68,909

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING AND DECELERATING, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT IMMEDIATELY RESTART. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND VPROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 15,000.*PM THE CONSUMER STATED THE *WAS A VISUAL INSPECTION AND 5 MIN ROAD TEST PERFORMED. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 4,000

THE CAR WAS IN ECO MODE. THE CAR WAS DRIVING ON A RESIDENTIAL STREET AND WAS STOPPED FOR A TRAIN CROSSING. WHEN THE GAS PEDAL WAS USED TO GO FORWARD THE ENGINE RACED QUICKLY TO 4500 RPMS AND WOULD NOT SLOW DOWN UNTIL MANUALLY PLACED IN NEUTRAL FOR SEVERAL SECONDS. AFTER DRIVING ON INTERSTATE 135 AND COMING TO A STOP AT AN EXIT, THE CAR WENT INTO ECO MODE, WHEN THE GAS PEDAL WAS USED TO PUT THE CAR INTO MOTION THE ENGINE RACED TO 6000 RPMS AND WAS TRYING TO ACCELERATE TO AN UNSAFE SPEED. THE ENGINE WOULD NOT SLOW DOWN. THIS HAS HAPPENED 4 TIMES IN THE LAST 3 WEEKS. THE DEALERSHIP WAS NOTIFIED. ATTEMPTS WE WERE TOLD WERE TO DIAGNOSE THIS PROBLEM, BUT THE ISSUE HAS NOT BEEN RESOLVED. AN UPDATE ON SOFTWARE WAS DONE AFTER THE FIRST TWO ISSUES OF THE UNINITIATED ACCELERATED RPMS OF THE ENGINE OCCURRED. AFTER SOFTWARE WAS UPDATED THERE HAVE BEEN TWO UNINITIATED ACCELERATIONS OF THE RPMS. WE WERE CONCERNED FOR UNCONTROLLED ACCELERATIONS OF THE VEHICLE. THE DEALERSHIP HAS BEEN NOTIFIED OF OUR CONCERNS, HOWEVER A RESOLUTION HASN'T BEEN DONE. WE ARE CONCERNED FOR SAFETY. THIS HAS HAPPENED ON AUGUST7 (TWICE), AUGUST 10, AUGUST 20.

Mileage: 41,500

FLASHING D ON DASHBOARD CAR TURNS OFF HAS HAPPENED TWICE DEALSHIP CAN NOT CORRECT BECAUSE I HAVE NO CODES

Mileage: 25,200

VEHICLE COMES TO A STOP AND ACTIVATES AUTO STOP/START. WHEN LIFTING FOOT OF BRAKE TO PROCEED TO A TURN, THE ENGINE TURNS ON, VEHICLE MOVES, THEN TURNS OFF DISPLAYING, 'AUTO STOP/START NOT AVAILABLE', FOR APPROXIMATELY TWO AND A HALF MINUTES, I WAS STUCK IN THE MIDDLE OF AN INTERSECTION TRYING TO TURN OVER THE CAR. EVENTUALLY AFTER PUTTING THE VEHICLE IN PARK, RELEASING THE BRAKE AND TURNING OFF THE VEHICLE COMPLETELY, I PRESSED THE BRAKE AND TURNED ON THE VEHICLE SUCCESSFULLY. NUMEROUS OCCASIONS OF THIS VERY SAME INCIDENT HAVE OCCURRED IN RANDOM. RANDOM ENGINE SHUT OFFS WHILE IN MOTION HAVE OCCURRED AS WELL REQUIRING THE SAME STEPS LISTED ABOVE. VEHICLE IS EQUIPPED WITH THIS 'ECO TECHNOLOGY' 100% OF THE TIME UNLESS, A BUTTON IS PRESSED TO DEACTIVATE TEMPORARILY. (NO WAY TO PERMANENTLY SHUTOFF THIS FEATURE, NO SOLUTION FROM DEALERSHIP.)

Mileage: 30,000

MY JEEP STARTED WITH RADIO FADING IN/OUT, LIGHTS ON THE CONSOLE FADING IN/OUT, DASHBOARD GOES OUT COMPLETELY AND THEN BACK ON AND THE PASSENGER WINDOW GOES DOWN ON IT'S OWN(EVEN WITH THE WINDOW LOCK ON) ALSO ONCE SO FAR MY JEEP DIDN'T TURN OFF WHEN I PUSHED THE SHUT OFF. I HAD TO DISCONNECT THE POSITIVE ON THE BATTERY(DEALERSHIP TOLD ME TO DO) AND HOOK IT BACK UP, IT SHOWED NO CODES WHEN I GOT TO THE DEALERSHIP. BEEN TO TWO DEALERSHIPS PAUL BAILEY WAS USELESS, BALD HILL WAS ABLE TO REPRODUCE AND WE ARE WAITING ON JEEP TO TELL THEM HOW TO FIX. ALSO IT IS HARD TO PUMP GAS, IT SHUTS OFF, YOU HAVE TO TURN THE GAS HANDLE UPSIDE DOWN TO PUMP.

Mileage: 31,000

GOT IN VEHICLE TO LEAVE SCHOOL AND DASH BOARD LIGHTS LIT UP LIKE A XMAS TREE BUT CAR WOULD NOT START. AFTER 20 MINS OF TRYING IF FINALLY STARTED BUT POWER STEERING WAS OUT. TOOK CAR TO DEALERSHIP, THEY DROVE IT FOR A WEEK BEFORE PROBLEM REPLICATED AND DIED TWICE ON THE ROAD. THEY HAVE HAD IT 2 WEEKS NOW THINKING IT MIGHT BE A PINCHED WIRE. SOMEWHERE LIKELY IN THE DRIVERS SIDE DOOR. WILL GET BACK TO ME MONDAY, APRIL 1, 2019

Mileage: 36,000

MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF

Mileage: 28,000

2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR

2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR

WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.

Mileage: 38,000

TAKATA RECALL UPON DRIVING MT JEEP GC ON THE HIGHWAY THIS MORNING, EVERYTHING WAS GOING FINE, I EXITED THE HIGHWAY AT STOP LIGHT AND AS USUAL, THE STOP/START ENGAGED, WHEN THE LIGHT TURNED GREEN A LIFTED MY FOOT OF THE BRAKE SO THE CAR WILL START AGAIN BUT IT DIDNT. SO I TURNED OFF THE RADIO AND AUTO LIGHT AND FORCED THE CAR TO NATURAL AND PRESSED THE START BUTTON AND CAR STARTED. ON GUAGE DISPLAY A RED BATTERY LIGHT CAME ON AND A MESSAGE THAT SAID " PARK CAR, VEHICLE WILL SHUT DOWN SOON", SO I DROVE AROUND 15MIN'S TO FIND A SAFE PARKING SPOT AND STOPPED IN SUPERMARKET PARKING LOT.. 2MIN LATER THE CAR SHUT DOWN. I CARRY WITH ME PORTABLE JUMPER SO I OPENED THE HOOD AND CONNECTED IT BUT NO POWER WAS REACHING. SO I LIFTED THE PASSENGER SEAT AND GAINED ACCESS TO THE MAIN BATTERY AND CONNECTED THE JUMPER DIRECTLY TO THE TERMINALS BUT STILL, NO POWER WAS CIRCULATING. SO I CONNECTED IT TO THE AUXILIARY BATTERY AND POWER WAS THERE. AND THE CAR STARTED. PUT NOT SAFE TO DRIVE. I PICKED UP MY JEEP FOUR DAYS AGO NEW FROM THE DEALER, SO WHEN THIS HAPPENED MY CAR HAD 250MILES ON IT.

Mileage: 260

ON 10/12/18 I WAS GETTING READY TO GO TO WORK HOWEVER WHEN I TRIED TO OPEN MY CAR IT WOULD NOT OPEN MY CAR WAS PARKING THE PARKING LOT OF WHERE I LIVE I CALLED NIELSEN DODGE AND THEY HELP ME TO OPEN THE CAR MANUALLY AND SILENCE THE ALARM BUT THE CAR WAS NOT TURNING ON AND NEITHER THE DEALER NOR THE PEOPLE FROM UCCONECT COULD REMOTELY START MY JEEP, MY CAR WAS TOWED TO NIELSEN DODGE IN RT 10 AND IT HAS BEEN THERE FOR TWO WEEKS NOW AND THEY STILL CANNOT GIVE ME AN ESTIMATE AS TO WHEN MY CAR WILL BE FIXED OR IF IT WILL BE FIXED. ON 10/24/18 CHRYSLER SENT OUT AN ENGINEER TO LOOK AT MY JEEP AND I WENT IN TODAY FOR A FOLLOW UP AND THE TOLD THEY HAVE TO ORDER A PART BUT THEY DO NOT KNOW HOW WILL IT TAKE FOR THE PART TO ARRIVE, MY CASE NUMBER WITH CHRYSLER IS 57198050. I READ ONLINE AND SEE OTHER PEOPLE HAVING SIMILAR ISSUES WITH 2017 JEEP GRAND CHEROKEE NOT TURNING ON PLEASE HELP ME WITH THIS MATTER AS IT IS NOW BEEN 2 WEEKS AND I JUST NEED TO KNOW IF OR WHEN THE CAR WILL BE FIXED.

Mileage: 21,120

ON FIVE SEPARATE OCCASIONS, THE TAILGATE OF THE VEHICLE HAS OPENED ON ITS OWN. IT HAS HAPPENED DURING VARIOUS HOURS OF THE DAY, BOTH DAYTIME AND OVERNIGHT. AND ON THREE OF THOSE OCCASIONS THE HOME LINK SYSTEM HAS ALSO BEEN ACTIVATED WHICH THEN OPENED THE GARAGE DOOR CAUSING DAMAGE TO THE REAR OF THE TAILGATE. ALSO, SINCE THE ONSET OF THIS ISSUE THE HOME LINK BUTTON DOES NOT ALWAYS WORK EVEN IN CLOSE PROXIMITY TO THE GARAGE DOOR ITSELF.

Mileage: 7,300

DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN

Mileage: 17,382

SINCE THE DAY I PURCHASED THE VEHICLE, EVERY TIME I START MY CAR, THE RADIO IS ON NEARLY AT FULL VOLUME. THE CAR PLAYS THE SAME STATION AT THE SAME HIGH VOLUME. IT DOES NOT MATTER IF WHEN I SHUT OFF THE VEHICLE, THE RADIO IS OFF, OR THE RADIO IS ON. IT ALSO DOES NOT MATTER IF I REMOTELY START THE VEHICLE OR START WHILE I'M IN THE CAR. THE SYSTEM SHOULD BE DESIGNED SO THAT THE RADIO IS ALWAYS OFF WHEN THE VEHICLE IS FIRST STARTED. POOR DESIGN. SHOULD I EXPECT A TESLA LIKE RESPONSE BY EXPECTING CHRYSLER TO SEND A SOFTWARE PATCH VIA SATELLITE DIRECTLY TO MY VEHICLE TO UPDATE THIS ISSUE? BTW, THE DEALER TOLD ME THIS IS EXPECTED BEHAVIOR.

Mileage: 100

NO INDICATOR OR ALARM IS PROVIDED WHEN THE TAILGATE IS OPEN AND THE VEHICLE IS PUT INTO REVERSE!!!! WHEN I FIRST PURCHASED THE VEHICLE, I WAS IN A PARKING GARAGE IN CHICAGO. I LOADED MY BAGGAGE IN THE TRUNK AND HIT THE BUTTON ON THE INSIDE OF THE TRUNK TO CLOSE THE LIFT GATE. I THEN SAT IN THE DRIVERS SEAT AND STARTED TO BACK-UP. WHEN I BACKED UP, I HEARD A LOUD NOISE AND FOUND THAT THE LIFT GATE HAD RETURNED TO IT'S OPEN POSITION AND SCRAPPED ALONG THE CEILING OF THE GARAGE. IT COULD HAVE BEEN MUCH WORSE. WHEN I WAS LOOKING IN MY REAR VIEW MIRROR TO BACK-UP, EVERYTHING LOOKED CLEAR. I DID NOT SEE FROM THE REAR VIEW MIRROR THAT THE LIFT GATE WAS OPEN. I DID SAY THIS OCCURRED WITHIN THE FIRST COUPLE OF DAYS WHEN I RECEIVED THE VEHICLE. I TOOK IT TO THE DEALERSHIP TO CHECK ON THE LACK OF AN ALERT AND ALSO ASKED THEM TO REPAINT THE SCRATCH THAT WAS LEFT ON THE LIFT GATE FROM CONTACT WITH HE CEILING. THEY ASKED ME TO CONTACT CHRYSLER. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY TOLD ME THAT IT WAS THE DESIGN INTENT BECAUSE DRIVERS LIKE TO DRIVE THEIR JEEPS WITH THE LIFT GATE OPEN. I SAID, IN REVERSE???? A DRIVERS ALERT SHOULD BE MANDATORY - A LOUD CHIME IS EXPECTED IT IS A SAFETY ISSUE.

Mileage: 400

IT APPEARS THAT THERE IS A BUG IN THE PROGRAMMING OF THE VEHICLE. WHEN I EITHER USE THE REMOTE, OR THE BUTTON IN THE TRUNK AREA TO CLOSE THE LIFT GATE, AS I WALK TO THE FRONT OF THE VEHICLE AND OPEN THE DOOR, THE LIFTGATE STOPS CLOSING AND RETURNS TO OPEN. IT DOESN'T HAPPEN 100% OF THE TIME BUT GREATER THAN 75% THE LIFTGATE WILL STOP CLOSING WHEN I OPEN THE FRONT DOOR.

Mileage: 100

WHEN ENGINE START STOP FEATURE IS ACTIVATED THE CAR ENGINE SHUTS OFF WHEN IDLING AT STOP LIGHTS, THE PROBLEM OCCURS WHEN YOU TAKE FOOT OFF BRAKE AND THE ENGINE RESTARTS IT EITHER LUNGES THE CAR FORWARD FORCIBLY OR THE CAR LUNGES BACKWARDS AS IF THE TRANSMISSION CLUTCH DIDNT PROPERLY ENGAGE TO MOVE THE CAR FORWARD, MY CAR HAS AUTOMATIC TRANSMISSION. WHEN CAR IS OFF AND YOU TOUCH HANDLE TO OPEN DOOR IT SOMETIMES CAUSES ELECTRICAL SHOCK. WE NOTICED THESE ISSUES DURING THE FIRST WEEK OF DRIVING CAR MAY 2017

2017 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE IGNITION, ANALOG SPEEDOMETER AND TIRE PRESSURE. *LD THE CONSUMER STATED SHE WAS INVOLVED IN A CAR ACCIDENT IN WHICH THE BRAKES FAILED. *TR

2017 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE IGNITION, ANALOG SPEEDOMETER AND TIRE PRESSURE. *LD THE CONSUMER STATED SHE WAS INVOLVED IN A CAR ACCIDENT IN WHICH THE BRAKES FAILED. *TR

MY CAR HAS STOP/START SYSTEM SO WHEN I PUT MY BRAKES ON TO STOP THE VEHICLE IT CUTS OFF THE ENGINE AND WHEN I TAKE MY FOOT OFF THE BRAKE IT AUTOMATICALLY RESTARTS THE ENGINE. VERY RECENTLY WHEN I HAD STOPPED AT A TRAFFIC RED LIGHT, AND A TRAFFIC JAM, ENGINE SHUT DOWN WITH BRAKING AND DID NOT RESTART. I COULD NOT RESTART THE CAR EITHER, AND THE GEAR WAS LOCKED ON PARK. COULD NOT PUT THE CAR ON NEUTRAL GEAR TO MOVE IT OUT OF MAIN ROAD. THERE WERE ABOUT 10 CARS BEHIND ME. VERY SCARY AND DANGEROUS SITUATION. IT FINALLY RESTARTED AFTER SEVERAL TRIALS, MAY BE 10 OR 12 TRIALS WHILE I WAS WAITING TOR THE TOW TRUCK TO ARRIVE. I WAS ALSO WORRIED THAT THE CAR COULD NOT BE TOWED WITHOUT PUTTING IT IN TO NEUTRAL GEAR. THIS HAPPENED ON FOUR DIFFERENT TIMES. I TOOK IT TO A DEALER SERVICE CENTER THREE DIFFERENT TIMES FOR THIS SAME PROBLEM. THEY FIRST CHANGED AUXILIARY BATTERY AND TOLD ME TO DRIVE THE CAR. THE VERY NEXT DAY CAR STARTED STOPPING AGAIN. THEY THEN CHANGED THE 2ND (MAIN) BATTERY. PROBLEM REMAINED. THEN FINALLY THEY FOUND THAT ONE OF THE BATTERY WIRES WAS NOT SECURELY CONNECTED TO THE STARTER VIA A CONNECTOR. THEY HAVE PUT A NEW CONNECTOR. IT IS A SCARY SITUATION, AND CAN LEAD TO LOSS OF LIFE ON ROAD. IF IT KNOCKS OFF THE ENGINE BEHIND A TRAFFIC JAM AND DOES NOT START BACK IT MAY LEAD TO SERIOUS ACCIDENT AND EVEN DEATH. IT IS ONLY 6 MONTH OLD BRAND NEW CAR AND I DID NOT EXPECT THIS PROBLEM. IT CAN NOT BE EASILY PUT IN NEUTRAL GEAR IF ENGINE CAN NOT BE STARTED WHICH IS A MAJOR TRAFFIC HAZARD. THIS NEEDS TO BE THOROUGHLY INVESTIGATED AND RECALLED. THEY HAVE PROVIDED AN OPTION TO OVERRIDE PARK GEAR IN TO NEUTRAL BUT IT IS NOT VERY EASY FOR A PERSON TO LOCATE AND FIND THE OVERRIDE OPTION. I THINK THIS PROBLEM IS A MAJOR TRAFFIC SAFETY HAZARD. I REQUEST YOU TO KINDLY INVESTIGATE THIS PROBLEM WITH JEEP GRAND CHEROKEE. THANK YOU VERY MUCH.

BOUGHT A BRAND NEW 2017 JEEP GRAND CHEROKEE ALTITUDE 4X4. FROM ROUTE 1 JEEP IN LAWRENCEVILLE. IMMEDIATELY EXPERIENCED TICKING FROM THE ENGINE, FAULTY COMPUTER EQUIPMENT, AND FAULTY FUEL PROPOSITION. THE SOUND WAS DUPLICATED AND I WAS TOLD SERVICE WOULD NEED MY CAR INDEFINELTY UNTIL THE DIAGNOSIS WAS INDENTIFIEF AND A REPAIR WAS DETERMINED. ALSO EXPERIENCE PRE-MATURE STOPPING AT FUEL PUMPS. MEANING THE PUMP WILL SHUT OFF AS IF THE TANK IS FILLED WHEN IT'S NOT, HAVING TO MANIPULATE THE GAS PUMP NOZZLE UNTIL IT ALLOWS ME TO FILL. ALSO EXPERIENCE INTERNITANT ISSUES WITH THE SPEEDO AND ITS DISPLAY. SOME TIMES THE DISPLAY DOESN'T WORK AT ALL. KEEP CUSTOMER SERVICE HAS BEEN NOTHING BUT AN OBSTACLE TO GETTING THIS RESOLVED. AND EVERY DEALER WE GO TO IS "OVERWHELMED AND UNDERSTAFFED" BY THEIR OWN ADMISSION. LITERALLY 5 DIFFERENT DEALERSHIPS IN A 50 MILE RADIUS GAVE US THE SAME FEEDBACK. I'M AM BEYOND FRUSTRATED , HURT , AND DISGUSTED AFTER SPENDING 40K+ ON MY 1ST BRAND NEW SUV. WAS HOPEFUL AND WANTED TO PURCHASE AMERICAN , BUT ARE WE REALLY BUYING AMERICAN WHEN THE PARTS AND CAR ITSELF ARE BEING MANUFACTURED IN MEXICO??

Mileage: 7

THE VEHICLE MEMORY SYSTEM IS NOT WORKING AT ALL, WE BOUGHT IN 12/2016 AND SOMEWHERE IN 6/2017 IT STOPPED WORKING, IF YOU KNOW ANYTHING ABOUT CARS THE MEMORY SYSTEM CONTROLS MANY ASPECTS OF THE VEHICLE THAT DO NOT HAVE ANYTHING TO DO WITH THE SEAT, STEERING WHEEL, MIORROR'S, AND RDS, IT ALSO CONTROLS ENGINE FUNCTIONS AND SAFETY SYSTEMS, AIR BAGS, SEATBELTS, BRAKES., WHY THE VEHICLE LEARNS YOUR DRIVING HABITS AND WHEN YOU USE DIFFERENT SETTINGS FOR DIFFERENT DRIVERS, NOW IT HAS CONTROL OVER YOUR VEHICLE AND DRIVING HABITS OR ANOTHER DRIVERS HABITS. (I HAD A 15 OVERLAND THAT WOULDN'T SYNC THE REMOTES TO THE MEMORY SETTINGS AFTER MULTIPLE ATEMTS, I ALSO HAVE A 14 RAM LIMITED THAT WORKS JUST FINE.) SO THIS IS AN ONGOING ISSUE FOR THE GRANDELAY CHEROKEE LINEUP. PER SAY THE SYSTEM BE LIVES IT IS WORKING BUT HASN'T MOVED YOUR SEAT OR THINKS YOUR SEAT IS IN AN ALTERNATIVE POSITION AND YOU GET IN TO AN ACCIDENT, AND THE SAFETY SYSTEM OVER OR UNDER REACTS TO PROTECT ITS OCUPANTS DUE TO SYSTEM ERRORS, EQUIPMENT MALFUNCTIONING, AND VEHICLE COPONENTS NOT COMMUNICATING PROPERLY. THIS COULD END IN A CATASTROPHE AND POTENTIALLY INJURIES, DEATH, AND DESTRUCTION OF PRIVATE PROPERTY. SHORTLY AFTER I BOUGHT THE SUMMIT I WAS AT THE DEALERSHIP WITH MY RAM (REGARDING SURVICE), A ELDERLY GENTLEMAN BROUGHT HIS 17 GC INTO THE SERVICE DEPTH COMPLAIN ABOUT THE MEMORY SYSTEM NOT OPERATING, I DIDN'T THINK ANYTHING ABOUT IT "BUT THIS OLD MAN CAN'T KEEP UP WITH TECHNOLOGY AND JUST NEEDED ASSISTANCE" I HAVE ALSO SPOKEN TO MULTIPLE GC OWNERS AT GAS STATION'S, PARKING LOTS, AND RANDOM SHOPS AND ALMOST EVERY 2017 STARTS MALFUNCTIONING AFTER ABOUT 1 TO 6 MONTHS AND DOES NOT FIX/DEFAULT ON ITS OWN, I HAD RDS ISSUES ON MY 14 GC REMEDY HOLD BOTH VOLUME AND TUNER AT THE SAME TIME TO RESET THE SYSTEM, THIS DIDN'T HELPMY 17, I HAVE A A POINT MENTIONED TO HAVE IT LOOKED AT BY THE DEALERSHIP.

Mileage: 5,500

SPEEDOMETER READS 70 MPH WHEN I AM GOING 25 AND IT WILL READ 80MPH WHEN I AM DOING 40. HAS ANY ONE BESIDE MY SELF HAD THIS PROBLEM??

Mileage: 5,000

AFTER DRIVING APPROXIMATELY 15 MILES TO WORK I NOTICED A WHIRRING SOUND LIKE A BEARING GOING BAD IN THE WATER PUMP, ALTERNATOR, ETC. JUST BEFORE I ARRIVED THE "CHECK BATTERY" LIGHT CAME ON. AFTER MY SHIFT, THE VEHICLE STARTED WITH NO PROBLEM, THE SOUND WAS GONE AND THE "CHECK BATTERY" LIGHT DID NOT COME ON. AFTER DRIVING APPROXIMATELY 2 MILES, THE WHIRRING SOUND STARTED AGAIN AND I SMELLED SMOKE. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD. WHEN I OPENED THE HOOD, SMOKE AND FLAMES WERE COMING OUT OF THE ALTERNATOR (I HAVE VIDEO OF THE SMOKE IN MOV FORMAT WHICH THIS SITE DOESN'T ALLOW). THE FIRE BURNED ITSELF OUT. HOWEVER, THE VEHICLE'S ELECTRONIC SYSTEM WAS DEAD - NO LIGHTS, WINDOW, RADIO, ETC. THIS ISSUE HAS THE EXACT SAME CHARACTERISTICS AS MOPAR'S RECALL P60 CAMPAIGN # 14V634000 ELECTRICAL / ALTERNATOR / GENERATOR - ALTERNATOR MAY FAIL WITHOUT WARNING. HOWEVER, THIS VEHICLE HAS A 180 AMP ALTERNATOR RATHER THAN A 160 AMP. THIS IS EXTREMELY DANGEROUS, ESPECIALLY IN THE DC - NORTHERN VIRGINIA AREA, AS YOU HAVE MINIMAL TIME TO RESPOND TO SOMETHING THAT CAUSES THE VEHICLE TO IGNITE AND SHUTS DOWN ALL OF THE ELECTRICAL SYSTEMS.

Mileage: 52,000

2017 GRAND CHEROKEE SUMMIT HAS A "GREMLIN" IN THAT THE POWER PASSENGER REAR WINDOW, AND POWER LIFTGATE WILL OPEN ON THEIR OWN AND ONE DOESN'T KNOW WHEN IT WILL HAPPEN, AND THIS HAS HAPPENED MORE THAN ONCE WITH REAR WINDOW. ALSO, LANE ASSIST IS NOW MALFUNCTIONING. DEALER CAN NOT VERIFY PROBLEMS EVEN WITH ASSISTANCE FROM JEEP ENGINEERING,

Mileage: 1,000