2018 JEEP GRAND CHEROKEE Fuel/propulsion System Problems

Three concerns: (1) the engine light is on. mechanics cannot determine why. (2) the car has trouble starting. When I park indoors, the car doesn't start. The engine turns over several times and the RPM goes all the way up, but the car will not start until the 3rd or 4th try. mechanics cannot determine why. (3) when I pump gas, the fuel pump automatically shuts off even though the gas tank is not full. So I have to hold the pump in place and use the gas gauge to determine when the tank is full. mechanics have seen this problem in other jeeps but haven't given me a reason why.

I have been experiencing slow crank issues for months now. The vehicle will have a slow crank then start. If it does not start on the first try, it will start on the second attempt. This concerns me as I've read many complaints regarding high pressure fuel pump issues on Jeep Grand Cherokees. I am concerned about my safety especially being stranded at night time. I was told I need to change the fuel pump. I called the dealership and was also told that many Jeep Grand Cherokees have been experiencing the same issue which was fixed by replacing the fuel pump. If many vehicles are experiencing the same problem, why is this not considered a recall?

I bought a 2018 jeep grand Cherokee limited on July 1,2024. A week after owning the vehicle the jeep kept shutting off while driving on the interstate and the dash said “ put in P and push to start” none of the hazard lights came on. It just automatically shut off in the middle of traffic multiple times and when put into park and tried to restart it would take several attempts. This is unsafe and I’m lucky I did not get into an accident since the vehicle is just turning off while I’m driving on a busy highway not to mention almost getting into an accident since I’m given no warning. I dropped off my jeep at the dealership and they have had it for two weeks stating they can not find any issues with the vehicle. This is frustrating and scary and do not even feel comfortable driving a the jeep that I owned for one week. I have read several complaints in the same issue and k won’t seems to be able to find what is causing this issue.

At around 66,861 miles my car started to do a weird shaking, slowing down on highway, rattling, and missing. I brought to dealer and they stated I needed an EGR valve replacement. This was done yet the code did not reset and the problem happened again. Now, I’m told well my vehicle needs an egr cooler!??? What is this? And why was this not communicated to me before I had the work done. Also, why would this malfunction so fast. This was July 18, 2022. There are no recalls but there should be with this happening so soon? I have children and this is scary on the highway.

Intermittent extended crank on cold starts and developed a misfire in cylinder 3 and the developed a misfire and coolant leak in cylinder 1. The dealer told me it needs a new engine due to internal engine failure. Codes p0303 and p0300. Engine only has 62,000 on it.

The alternator is pulling from the battery draining it and at 9.5 volts the car will go into safety mode where it doesn’t turn off but it won’t drive neither which actually happened to me on Saturday in the middle of the street luckily no car hit mines and the police helped me move it out the road. I complained to CArMax Kearny mesa the previous Friday and instead of them putting me in a loaner car and towing the vehicle they scheduled me for an appointment Monday (today) at 9:30am and never held up their end and I’ve been carless ever since and they had my car for 6 months fixing this same problem I’m having today .

Hello, There is a few things going on with this vehicle, this is a 2018 Jeep Grand Cherokee with 27k miles. Uploading recalls on this vehicle. 1. It has a fuel leak, this is a vehicle that does not have a gas cap, it has been fully diagnosed by the dealer, they want to charge $900.00 to repair plus a $250.00 diagnostic fee. 2. Car would not move, stopped abruptly, had to turn car on and off while in traffic in order to get car going, almost causing an accident. 3. Car will tell you its about to hit another car when it's not and will turn on and off while driving, almost causing an accident. Dealer does not want to take a look at the car unless you pay them $250.00, want to keep the car for a week and does not want to provide a car rental while car is under their diagnostic phase. Dealer assessing the car is Kendall Dodge Chrysler Jeep Ram at 13355 SW 137th Ave, Miami, FL 33186, spoke to Lazaro Varas, assistant service manager. Please guide me on what to do, thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When refueling the vehicle, the fuel pump handle must be inverted in order to deliver gas. Without such upside down delivery. the pump shuts off.. The Inverted handle delivery creates a health and safety issue as gas can easily overflow the tank fuel filler tube. My wife just spent three days in the hospital after being bathed in gas, and now has heart and vision issues as a result. Jeep has a history of gas filler tube issues. Numerous Internet blogs report the same issue.

I have had 2 safety recalls open on my Jeep without remedy for over a year. FCA has failed to do anything putting me and my family at risk.

The maker of my vehicle cannot solve an open recall on a timely manner. An existing open safety recall is registered to my vehicle for about 1 year and due to this recall I am currently exposed to a safety issue as well as lost of income as this vehicle is used for Business Purpose.

There is a recall with this vehicle issued in June of 2022. Manufacturer has been very slow and unbale to address this issue - required replacement parts are not available Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406

I bought my Jeep Grand Cherokee in the end of February 2021 with approx. 52,000 miles on it. All work done to it after this point has been under warranty with me paying all of the deductibles for the warranty work. A couple of weeks after purchase, the problems began. It was overheating, white steam coming out of my exhaust pipes, vibrating very badly, shutting down at traffic lights, amongst other symptoms. As of now, the dealership has replaced 3 new water pumps, and 2 new cylinder heads (both times were issues with the 3rd cylinder). This go round, it’s now back in the shop with another misfire with cylinder 3. The dealership has also replaced the EGR Cooler, Ignition Coil, Motor Mounts, Coolant Flush, Lifters & Rockers & it is still in the shop. All repairs done by the same shop (different technicians throughout the past year and a half). I thought it might qualify under the lemon law and called an attorney who asked me some questions but said that it does not qualify in my state under the Lemon Law because it’s now past the 60,000 milestone. It now has approximately 85,000 miles on it. I have been without a vehicle approximately 6 months out of the past year and a half and multiple rental car fees (though the dealership absorbed the majority of the fees when it was in the shop this past June/July). A few of the reasons all of this is most upsetting to me: - My daughter and I have broken down on the side of a busy interstate twice (once in the middle of the night) and had to try to get off of the interstate safely so we could be towed - I have been faithfully paying my 'new-to-me' car note ever since I bought it but haven't had much of a chance to drive my 'new' vehicle - My daughter recently got her driver's permit & can't learn how to drive as we are in a rental & it is against the rental company policy to allow anyone else to drive their vehicles. - I have had to take off of work MANY hours due to this This is holding up our lives!

There are numerous safety issues with this vehicle. The most concerning is electrical/fuel/engine relating to the TIPM. The vehicle intermittently refuses to start. The integrated fuel pump relay in the TIPM fails. This has left my wife stranded in potentially dangerous areas. It has also died while the vehicle was in motion. In addition to the TIPM issues, the digitizer of the factory radio/navigation system has delaminated from the LCD screen. The safety issues this causes are multiple: random phone calls while driving (distracting), random radio station changes (again, distracting to a driver), and an inability to properly utilize navigation (potentially dangerous if it tries to change a route and indicates last-second turns). It also prevents the driver from calling someone if they are in need of help. Not only does hands-free calling not work, but even when taking out the phone to dial, the haywire behavior of the device being connected via bluetooth makes calls difficult. These are known issues by the Jeep dealer with frequent warranty replacements admitted by the advisor and technician, yet they have been zero assistance in helping because the vehicle is out of warranty. It will require action from someone like the NHTSA to get Jeep to correct these problems for many owners. It is criminal to charge people this amount of money for a vehicle that simply doesn't do what it is supposed to do.

Sometimes when I try to fill the gas tank on my 2018 Jeep Grand Cherokee Overland, it acts like it is full and will keep tripping the safety in the gas pump nozzle and shut off the gas flow. It acts randomly at the same or different gas stations without any warning. Occasionally gas will spray out of the tank, risking my safety and the safety of others near the pump. The only way I can fill the tank when this happens is to turn the nozzle sideways and fill it very slowly. I have checked a car complaint site on the internet and found numerous complaints about the same problem, dating back to 2018.

We have experienced 2 separate episodes of this vehicle suddenly becoming disabled with complete engine shutdown while driving at highway speeds. Both episodes occurred abruptly, engine idling extremely rough, then shutting down within seconds, leaving the car completely inoperable. Both episodes were very dangerous as the car could barely coast to the shoulder of the highway for safety of the passengers. The first episode occurred when the car was a few months old, gas gauge showing over 1/4 tank of diesel gas. Car was towed to the Jeep dealership where they claimed that the car simply ran out of diesel (despite the gas gauge indication) no repair "was required", car filled with several gallons of diesel and OBD codes reset by the dealer, car then ran normally . The second episode occurred one week ago. Again driving at highway speed, 5 lane highway, over 1/4 of diesel remaining on the gauge, sudden violent engine running, sudden full loss of function of the vehicle, nearly in an accident simply trying to " limp " to an emergency stop on the road shoulder. Car required towing to our residence. with the prior experience at the Jeep dealer, despite gauge reading of greater 1/4 tank, the car was filled with 5 gallons of diesel, car started normally. All OBD fault codes insufficient fuel to the engine, fuel rail, fuel pressure, etc. The car has run normally since. I contacted my Jeep dealership and they stated they have no knowledge of any similar issues with this Jeep Diesel engine. The internet and Jeep car forums are filled with identical Diesel engine problems. Either related to faulty fuel pressure regulation or some design fault with fuel level indication affecting the safe operation of this Jeep Diesel engine. these problems date back to pre 2008. We now feel very unsafe to drive this relatively new 2018 Jeep Diesel Grand Cherokee at highway speeds without hovering near the shoulder lane of the road.

I have a reoccurring problem filling up my gas tank. More often than not, I cannot fill the tank. If the tank is on “E”, I can usually only put approximately 8 gallons in my tank before it starts to spew out of the tank and into the overflow tank. I had a nightmare with this just a few days ago trying to put gas in my tank at Royal Farms on Rt. 3. Gas flowed out of my tank yet my tank wasn’t full. I am sick of this problem and Jeep needs to stand behind it. I want you to make this a recall. It’s dangerous. If anyone at the gas pumps had been smoking, my entire car and the parking lot would have caught on fire.

WHEN FILLING VEHICLE, PUMP WILL GO FOR A COUPLE SECONDS AND STOP, AND THEN YOU HAVE TO HOLD THE LEVER, AND IT STILL STOPS. I HAVE BEEN TO SEVERAL DIFFERENT GAS STATIONS, AND HAVE FILLED MY JEEP UP AT DIFFERENT LEVELS OF FUELING WITH THE SAME ISSUE. THE PUMP STOPS, YOU HOLD THE LEVEL, IT STOPS, AND YOU HAVE TO HOLD THE LEVER AND GO BACK AND FOURTH AFTER PUMP STOPS. THIS HAS BEEN AN ISSUE SINCE THE DAY I BOUGHT IT.

Mileage: 50

WHEN FILLING THE GAS TANK, THE GAS PUMP CLICKS OFF CONSTANTLY. IT HAPPENS AT MULTIPLE GAS STATIONS AND WITH DIFFERENT STYLE PUMP HANDLES. I HAVE TO REMOVE THE GAS PUMP FROM THE TANK AND ROTATE IT IN ORDER TO PUT GAS IN MY VEHICLE. I'VE TAKEN IT TO THE DEALERSHIP TWICE FOR THIS ISSUE SINCE I BOUGHT THE JEEP NEW IN 2018. IT HAS BEEN HAPPENING CONSISTENTLY AND I'VE READ ABOUT OTHERS HAVING THE SAME ISSUE WITH THE CAPLESS GAS SYSTEM IN THIS PARTICULAR MODEL AND YEAR. THE DEALERSHIP DOES NOT KNOW HOW TO SOLVE THE ISSUE, I FEAR THAT I WILL BE IN A POSITION THAT I CAN NOT PUT GAS IN MY VEHICLE DUE TO THIS ISSUE.

Mileage: 100

SIMILAR TO MULTIPLE REVIEWS POSTED HERE, 2018 JEEP GRAND CHEROKEE SHUTS OFF COMPLETELY WHILE DRIVING. AS OF THIS DATE 12.18.2019 I HAVE EXPERIENCED MY CAR SHUTTING OFF ENTIRELY AT STREET TO HIGHWAY SPEEDS (25-65 MPH) BEING UNABLE TO RESTART MULTIPLE TIMES (5). AS A PART OF RESTARTING THE VEHICLE ONE IS PROMPTED TO PLACE THE VEHICLE IN PARK AND ACTIVATE BY PUSHING THE START/STOP. - COUPLE OF ISSUES THERE 1) YOU HAVE TO SOMEHOW MANAGE TO GET YOUR VEHICLE OUT OF THE MIDDLE OF A BUSY STREET/HIGHWAY WHICH LIKELY WONT HAPPEN. 2) WHEN YOU REALIZE YOU CANT GET INTO A SAFE AREA AND PUT YOUR CAR IN PARK TO ATTEMPT RESTART, THE VEHICLE DOES NOT RESTART AT ALL. THIS LEAVES YOU AND YOUR VEHICLE COMPLETELY STRANDED AND LOCKED OUT. PUTTING PERSONAL SAFETY AND THE SAFETY OF EVERYONE ELSE IN A HIGHLY DANGEROUS SITUATION. AND THEN THE COPS COME TELL YOU THEY WILL TOW YOU AT YOUR OWN EXPENSE. - I HAVE BEEN LUCKY ENOUGH TO JUMP THE VEHICLE ALL OF THE TIMES I HAVE BEEN STRANDED. LET ME BE THE FIRST TO TELL YOU THAT TWO CARS STOPPED DEAD IN THE MIDDLE OF A HIGHWAY PERFORMING A JUMP IS 100% A LIFE THREATENING SITUATION. NOW, THE VEHICLE ALSO LIKES TO DECIDE THAT IT JUST DOESN'T WANT TO START AT ERRATIC INTERVALS. I HAVE NOW 3 TIMES EXPERIENCED MY VEHICLE JUST FLAT OUT NOT STARTING.ONCE RIGHT IN THE MORNING AT WORK, ONCE AT WORK TRYING TO GO FOR LUNCH AND THE FINAL TIME BEING AT LUNCH. IT'S BECOME PAINFULLY CLEAR THAT THE DEALERSHIP HAS NO IDEA WHAT IS WRONG AND THEY ARE NOW SENDING ME OUT ON LABRAT EXCURSIONS HOPING THEY FIXED AN ISSUE THEY CANNOT IDENTIFY. THEY ARE DOING THIS KNOWING FULL WELL THAT THE COST OF FAILURE COULD END UP BEING MY LIFE.

Mileage: 29,200

CAPLESS FUEL FILLER ASSEMBLY ON 2018 JEEP GRAND CHEROKEE LIMITED DOES NOT ALLOW A STANDARD GAS PUMP TO FILL TANK IN A "NORMAL" MANNER WHEN VEHICLE IS PARKED AT A GAS STATION PUMP AND IS TURNED OFF. USER HAS TO HOLD PUMP HANDLE GENTLY IN ORDER TO DISPENSE FUEL. TOOK MY VEHICLE IN FOR DIAGNOSTIC SERVICE AND WAS TOLD THE FUEL FILLER ASSEMBLY HAD TO BE REPLACED AT A COST TO ME OF $316.00 PLUS SALES TAX, AS WELL AS A $98 DIAGNOSTIC FEE, AS MY VEHICLE IS OUT OF THE 36,000 MILE WARRANTY PERIOD. I HAVE READ ON SEVERAL INTERNET SITES THAT MODELS OF JEEPS AND DODGE DURANGO HAVE THE SAME ISSUE. I FEEL THAT THIS SHOULD BE A RECALL FOR A FAULTY PART FOR THIS MODEL YEAR. I HAVE BEEN DRIVING FOR 27 YEARS AND HAVE OWNED 3 OTHER JEEP GRAND CHEROKEES, A HONDA CIVIC, AND A KIA SORENTO AND HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. I ALSO TRAVEL FREQUENTLY FOR WORK AND HAVE DRIVEN NUMEROUS MODELS OF VEHICLES AS RENTALS AND HAVE NEVER ENCOUNTERED THIS ISSUE.

Mileage: 42,200

AS I TURNED INTO A GAS STATION AFTER DRIVING HIGHWAY SPEEDS, THE VEHICLE STALLED OUT. I LOST POWER STEERING AND BRAKES. THE DASH BEGAN FLASHING PUT VEHICLE IN PARK TO START. I HAD TO COME TO A COMPLETE STOP, PLACE THE VEHICLE IN PARK AND THEN RESTART IT. THE VEHICLE HAS APPROX 3800 MILES ON IT WITH A FRESH OIL CHANGE FROM THE DEALERSHIP, FRONTIER DODGE. AFTER RESTARTING, THE VEHICLE RAN FINE.

Mileage: 3,800

TRANSMISSION THUMPS, COMPLETE LOSS OF POWER UPON ACCELERATION NEARLY RESULTING IN SEVERAL MVA'S. EXTREME DIFFICULTY IN GETTING FUEL INTO THE VEHICLE, CONSTANT SURGES IN RPM, DASH DISPLAY GOES BLACK, TOUCH SCREEN TURNS OFF, GOES SILENT, WILL NOT RESPOND, DOES NOT RECOGNIZE KEY FOB AND ON SEVERAL INSTANCES HAS ALLOWED ME TO START AND DRIVE VEHICLE WITHOUT FOB. MIRRORS MAKE HIGH PITCHED WHISTLING NOISE. VERY DANGEROUS VEHICLE. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE WHO VALUES THEIR LIVES OR LIVES OF OTHER DRIVERS ON THE ROAD. THIS HAS ALL BEEN CONSTANT PRETTY MUCH SINCE WE PURCHASED THE VEHICLE NEW. DEALERSHIP HAS NOT BEEN HELPFUL. CHRYSLER IS VERY DIFFICULT TO DEAL WITH. HAS HAPPENED SINCE WE PURCHASED THE VEHICLE NEW. VERY VERY DANGEROUS

Mileage: 8,000

I HAVE A "NO START" ISSUE. WHEN THE IGNITION BUTTON IS PUSHED TO START THE VEHICLE, THE STARTER TURNS, BUT THE ENGINE DOES NOT CRANK. THERE ARE TIMES WHEN IT MAY TAKE UP TO 10 SECONDS OR SO TO GET THE STARTER TO TURN OFF. THIS IS AN INTERMITTENT PROBLEM, BUT IS GETTING MORE FREQUENT.

Mileage: 4,000

IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.

Mileage: 37,000

HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.

Mileage: 16,961

MY 2018 JEEP GRAND CHEROKEE JUST ACCELERATED BY ITSELF UP A SIDEWALK AT A PARKING LOT AND RAN INTO THE PILLAR OF A BUILDING. I THEN PUT IT IN REVERSE AND IT ACCELERATED INTO A CAR PARKED BESIDE ME. THE FRONT AXLE SNAPPED COMPLETELY EVEN THOUGH THE IMPACT WAS NOT TREMENDOUS. THE AIR BAG DID NOT DEPLOY. THIS VEHICLE HAS ALL KINDS OF IMPACT SENSORS AND USUALLY BRAKES ON ITS OWN EVEN WHEN IT SENSES A LEAF FROM A NEARBY BUSH AND NONE OF THAT WORKED. THIS HAPPENED JUST YESTERDAY AND I'M AT A LOSS AS TO WHAT TO DO. I CANNOT BELIEVE MY INTERNET SEARCH HAS YIELDED SO MANY SIMILAR STORIES! *DT *DT *DT*JB

Mileage: 14,000

EVERY TIME I GO TO PUMP GAS IN THE CAR, THE PUMP WILL STOP AS IF IT'S FULL. I HAVE BROUGHT THE CAR TO 495 CHRYSLER, JEEP, AND DODGE IN LOWELL, MA 5 TIMES NOW AND THEY FIXED IT ONCE AND IT WAS FINE. THEN A FEW MONTHS LATER IT STARTED DOING THE SAME ISSUE AGAIN. THEY SAY IT'S THE GAS STATIONS AND THAT I HAVE TO LOOK FOR CERTAIN PUMPS, ETC. I GO TO THE SAME PUMP AND GAS STATION EACH TIME AND WHEN IT DOESN'T WORK I HAVE TO DRIVE AROUND TESTING GAS STATIONS TO SEE WHICH WILL WORK. MY CAR WILL STAY AT THE DEALERSHIP FOR 3-4 DAYS JUST FOR THEM TO SAY THAT IT'S THE GAS STATIONS FAULT AND NOT THEIRS. THE FIRST TIME THIS HAPPENED THE MILEAGE WAS AT 5298 AND NOW IT IS CURRENTLY AT 14,124 WITH ONLY 1 YEAR AND 2 MONTHS OF USE. I CURRENTLY HAVE A CLAIM WITH CHRYSLER AS OF RIGHT NOW.

Mileage: 5,298

UNABLE TO FILL WITH FUEL. JEEP IS BLAMING THE GAS PUMPS. 4,000 MILES ON VEHICLE. JEEP HAS ADVISED TURNING THE PUMP HANDLE WHICH ELIMINATES THE FUEL CUT OFF AND CAUSES GAS TO SPILL. THIS IS EXTREMELY UNSAFE.

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS REFUELING THE VEHICLE, FUEL SPRAYED BACK OUT FORCEFULLY INTO HER FACE. THE CONTACT'S WIFE WAS TRANSPORTED BY AMBULANCE FOR FACIAL AND UPPER BODY BURNS DUE TO THE FUEL. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE VEHICLE WAS TAKEN TO THE DEALER (CROTON AUTO PARK 1 MUNICIPAL PL, CROTON-ON-HUDSON, NY 10520 (914) 271-5100) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

AFTER HAVING MY JEEP BRAND NEW FROM THE DEALER ROUGHLY ABOUT TWO WEEKS AFTER PURCHASING THE CHECK ENGINE LIGHT TURNED ON. WE BOUGHT OUR JEEP FROM AUTONATION IN SPRING, TX. WE LIVE IN GALVESTON COUNTY SO WHEN IT TURNED ON WE TOOK IT TO AUTOZONE FOR THE FREE CODE CHECK - THE CODE READ WAS P20E8 AND IT JUST SAID EMISSIONS CODE. NO SPECIFIC READOUT WAS AVAILABLE FOR THE CODE DETECTED. THE EXACT JEEP WE OWN IS A 2018 JEEP GRAND CHEROKEE SERLING EDITION ECODIESEL. WE DID NOTICE THAT THE DEF FLUID WAS NOT PROPERLY FILLED TO THE FULL LEVEL UPON THE PURCHASE SO FIGURED IT COULD IN RELATION TO THAT. WE DROVE BACK UP TO SPRING TO THE DEALER AND TOLD THEM THE ISSUE AND THEY SAID OK GOT US IN A RENTAL AND THEN WOULD CALL US AS SOON AS IT WAS READY. ONCE WE PICKED IT UP IT WE ASKED WHAT WAS THE CAUSE FOR THE CODE AND THE TECHNICIAN SAID 'OH WELL IT WAS NOTHING - JUST SOMETHING THAT WE FORGOT TO TURN OFF'. ON THE WAY HOME THE CHECK ENGINE LIGHT AGAIN COMES BACK ON THE DASH. WE STOP BY ANOTHER JEEP DEALER IN THE WAY HOME AND INQUIRED WITH THEM WHAT THEY THOUGHT IT MIGHT BE AND THEY SAID 'THAT WHATEVER THE DEALERSHIP TOLD YOU CANNOT BE TRUE'. THEN BILL OR SERVICE OR RECEIPT SAID CHECK ENGINE LIGHT P20E8 WAS FOUND DEF PUMP LOW PRESSURE FAULT IS STORED, FOUND TANK LOW WITH LESS THAN 2 INCHES OF FLUID IN TAKE, FOUND VEHICLE WAS NOT TOPPED OFF WHEN PURCHASED, ADDED DEF TO TANK AND CLEARED CODES AND VERIFIED PROPER DEF FLUID PRESSURES AT INJECTOR. THE LIGHT REMAINS ON TWO DAYS LATER AND NOW A MESSAGE POPS ON MY DASH AND SAID 'DEF SYSTEM PROBLEMS SEE DEALER'. NORMALLY I WOULD NOT BE SO UPSET BUT THIS A BRAND NEW CAR THE DEALER (NOT MENTIONED) WAS NOT EXACTLY HELPFUL DROPPING OFF OR RECEIVING THE VEHICLE BACK WITH ANY KIND OF HELPFUL INFORMATION. I LOVE MY CAR AND JUST WANT TO MAKE SURE IT CAN BE PROPERLY FIXED SO I HOPEFULLY DO NOT HAVE TO WORRY ABOUT MY SAFETY OR THE INTEGRITY OF MY CAR.

Mileage: 1,692

WHEN I TRY TO PUT GAS INTO MY TANK, THE PUMP CUTS OFF. IT TAKES FIVE MINUTES TO GET $16 WORTH OF GAS! IT'S GETTING WORSE. I'VE TRIED DIFFERENT PUMPS, DIFFERENT GAS STATIONS NOTHING HELPS. THE DEALER CLAIMS TO KNOW NOTHING ABOUT IT. TODAY, THE GAS WAS SPIT BACK OUT! SO I HAVE SHOES AND FEET SOAKED IN GAS! IT IS A CAPLESS GAS TANK.

TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.

Mileage: 4,000

AT A GAS STATION, WITH THE ENGINE TURNED OFF. ON 3 DIFFERENT OCCASIONS, WHEN FILLING UP MY GAS TANK, WHEN I START PUMPING GAS, THE TANK STOPS TAKING GAS AS IF THE TANK IS FULL. IN ORDER TO CONTINUE FILLING THE GAS TANK, I HAVE TO HOLD THE GAS HOSE HANDLE IN A SPECIFIC POSITION TO ALLOW THE GAS TO FILL THE TANK WITHOUT STOPPING. RESULTS IN FILLING THE TANK AT A VERY SLOW PACE. UNSURE IF THERE IS A SENSOR ISSUE WITHIN THE GAS TANK ITSELF. OCCURS RANDOMLY.

Mileage: 6,000

WHILE TRYING TO PUMP GAS, THE PUMP WOULD POP CLOSED AS IF THE GAS TANK WAS FULL WHEN IN ACTUALITY IT HAD ONLY JUST STARTED TO PUMP. IT WOULD CONTINUE TO DO THAT EVEN AFTER ADJUSTING HOW THE PUMP SAT IN THE TANK. IT TOOK ROUGHLY 15 MINUTES TO PUMP A COUPLE GALLONS OF GAS. THE CAR HAS NOW DONE THIS TWICE AT DIFFERENT PUMPS AT DIFFERENT GAS STATIONS.

Mileage: 5,000

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO JOHN HIESTER CHRYSLER DODGE JEEP RAM (940 N MAIN ST, LILLINGTON, NC 27546, (910) 893-8088), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.

Mileage: 3,500

SUDDEN UNINTENDED ACCELERATION OF MY JEEP GRAND CHEROKEE LEADS TO TOTAL LOSS ON ON MARCH 30 , 2018. THIS IS MY STORY: I BOUGHT MY JEEP GRAND CHEROKEE 2018 TRAILHAWK FROM THE ORANGE PARK CHRYSLER, JEEP, DODGE, RAM DEALERSHIP AKA DARSCARS OF JACKSONVILLE AT 7233 BLANDING BLVD (904) 777-5500 ON OCTOBER 21, 2017 UNDER A THREE YEAR LEASE AGREEMENT WITH ALLY AUTO FINANCE (1-888) 925-2559. ON MARCH 30, 2018 WITH APPROXIMATELY 3700 MILES I WAS AT THE GATEWAY PISTOL AND RIFLE RANGE AT IN JACKSONVILLE WITH MY FRIEND CHARLIE FOR PISTOL SHOOTING. MY CAR WAS PARKED OUTSIDE OF ONE OF THE STEEL SHEDS. WHEN RAIN STARTED WE DECIDED TO DRIVE MY CAR AROUND AND UNDER THE SHED. I TOOK THE CAR AROUND BUT COULDN'T QUITE MAKE IT INTO THE SHED AND HAD TO BACK UP. WHEN SHIFTING INTO REVERSE I HEARD A STRANGE NOISE AND MY FRIEND TOLD ME LATER THAT MY REAR WHEELES STARTED SPINNING, WHICH THEY ARE NOT SUPPOSED TO DO. WHEN MY CAR WAS IN THE RIGHT POSITION MY FOOT WAS STILL ON THE BREAK I SHIFTED TO "DRIVE". AT THIS MOMENT THE ENGINE ROARED UP AND RACED FORWARD. I COULD NOT STOP THE CAR. I STEERED IT INTO THE NEXT EMPTY SHOOTING BAY IN 1/2 CIRCLE INTO THE BACKSTOP ENDING UP AT THE WALL WHICH WAS DAMAGED IN THE PROCESS. ALL FRONT AND SIDE AIRBAGS WERE DEPLOYED. IT WAS AN ABSOLUTELY HORRIFYING EXPERIENCE. IT WAS PLAIN LUCK THAT NOBODY WAS HURT. THE CAR IS PRESENTLY IN THE HANDS OF MY INSURER AAA WHO DECLARED THE CAR A TOTAL LOSS. I BELIEVE THIS IS AN OBVIOUS CASE OF PRODUCT LIABILITY FOR WHICH THE MANUFACTURER SHOULD BE HELD RESPONSIBLE! I FOUND OUT YESTERDAY THAT THERE IS A SPECIAL PHONE NUMBER FOR CHRYSLER CUSTOMER CARE IN CHARGE OF LEMON CAR ISSUES 1-844-521-8188. MY COMPLAINT HAS A CASE NUMBER 33880270.

Mileage: 3,700

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. PRIOR TO THE FAILURE, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR AND SMOKE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR., HOUSTON, TX 77098, (713) 524-3801) WHERE IT WAS DIAGNOSED WITH AN ELECTRICAL FAILURE. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE FAILURE WAS NOT DUE TO NHTSA CAMPAIGN NUMBER: 18V048000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE TOWED TO ANOTHER AUTHORIZED CHRYSLER DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V048000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 1,593.

Mileage: 1,593

DRIVING THE AUTO AND APPLIED THE BRAKES AT A RED LIGHT AND THE BRAKES ONLY PARTIALLY ENGAGED AND THE AUTO WENT THROUGH THE RED LIGHT. DROVE UP TO THE NEXT LIGHT AS THE CAR WAS JUST ABOUT TO STOP IT ACCELERATED FORWARD INTO THE TRUCK IN FRONT OF ME. THERE IS A SAFETY FEATURE CALLED "FORWARD COLLISION WARNING" WHICH SHOULD APPLY THE BRAKES AND DID NOT WORK (INSTEAD OF BRAKING WITH THE JEEP SAFETY FEATURE THE AUTO ACCELERATED). THE DEALER REPAIRED THE DAMAGE PAID BY MY INSURANCE COMPANY BUT COULD NOT TELL ME WHY THIS HAPPENED OR PROVIDE ASSURANCE THAT IT WOULD NOT HAPPEN AGAIN. THE INSURANCE COMPANY SAID THEY WOULD INVESTIGATE WITH THE NTSB AND REVIEW THE "BLACK BOX". IF THE TRUCK WAS NOT IN FRONT OF OUR VEHICLE WE WOULD HAVE GONE THROUGH THE RED LIGHT INTO A HIGHWAY INTERSECTION. THE CAR HAD SLOWED TO 5 MPH AND WAS TEN FEET FROM AUTO IN FRONT AND THEN ACCELERATED TO ABOUT 15 MPH IN A FEW SECONDS.

Mileage: 2,400

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE GETTING UP TO SPEED, 70, ON A FREEWAY, THE VEHICLE SEEMED TO "MISS" GEARS AND IT LURCHED A FEW TIMES. 4. WHEN APPROACHING A TURN, AT SLOW A VERY SLOW SPEED, I TAPPED THE GAS FOR A LITTLE MORE SPEED AND IT PROPELLED ME FORWARD HARD AND I HAD TO HIT THE BRAKES. 5. IN THE FIRST WEEK OF OWNERSHIP AN ALERT POPPED UP ON THE CENTER SCREEN INDICATING THE CONTROL PANEL HAD DETECTED A PROBLEM WITH THE CATALYTIC CONVERTER SYSTEM AND IT WAS A FIRE HAZARD. AFTER TAKING IT TO THE DEALER THEY TOLD ME THEY COULD NOT FIND THIS IN THE COMPUTER MEMORY ANYWHERE AND THERE WAS NOTHING WRONG. AT TIMES I FEEL VERY UNSAFE IN THIS VEHICLE AND THE WHOLE REASON I BOUGHT IT IS TO FEEL SAFE AND SECURE. RIGHT NOW THE VEHICLE HAS LESS THAN 1,000 MILES ON IT.