This Problem Across All Years
Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fail, making obstacle and blind-spot detection unreliable. •Rear-view camera often shows a solid blue screen in reverse, leaving no rear visibility. •Main display flickers, freezes, or shuts off; infotainment reboots while driving, disabling controls. •Entire electronic system resets mid-drive, affecting safety features. •Power liftgate fails to open. •Air suspension changes height on its own, affecting handling and stability. While the basic 36,000-mile warranty has expired, the vehicle still has a 60,000-mile powertrain warranty. Many of these failures involve safety-critical systems that should be addressed without cost to the owner. I recently brought the vehicle to an authorized Jeep dealer, who charged $1,399 USD just for diagnostics instead of addressing them under warranty or goodwill. These issues are widely reported by other 2022 Grand Wagoneer owners, suggesting systemic defects. I respectfully request that NHTSA investigate promptly, require Jeep/Stellantis to issue recalls where necessary, provide a permanent fix, and ensure dealers address safety-related defects regardless of basic warranty expiration.
Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fail, making obstacle and blind-spot detection unreliable. •Rear-view camera often shows a solid blue screen in reverse, leaving no rear visibility. •Main display flickers, freezes, or shuts off; infotainment reboots while driving, disabling controls. •Entire electronic system resets mid-drive, affecting safety features. •Power liftgate fails to open. •Air suspension changes height on its own, affecting handling and stability. While the basic 36,000-mile warranty has expired, the vehicle still has a 60,000-mile powertrain warranty. Many of these failures involve safety-critical systems that should be addressed without cost to the owner. I recently brought the vehicle to an authorized Jeep dealer, who charged $1,399 USD just for diagnostics instead of addressing them under warranty or goodwill. These issues are widely reported by other 2022 Grand Wagoneer owners, suggesting systemic defects. I respectfully request that NHTSA investigate promptly, require Jeep/Stellantis to issue recalls where necessary, provide a permanent fix, and ensure dealers address safety-related defects regardless of basic warranty expiration.
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 80 MPH, the vehicle stalled. The contact stated that the message "Shift to Park and Restart" was displayed. The contact was able to coast to the side of the roadway and shifted to park(P). The contact was able restart the vehicle and continued driving. The vehicle was taken to a dealer, where the failure could not be duplicated; however, the failure recurred while driving. The message "ACC Disabled" was displayed, and the power steering warning light was illuminated. The contact was able to restart the vehicle; however, the vehicle went into Limp mode and failed to exceed 15 MPH. The vehicle was taken to a different dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 80 MPH, the vehicle stalled. The contact stated that the message "Shift to Park and Restart" was displayed. The contact was able to coast to the side of the roadway and shifted to park(P). The contact was able restart the vehicle and continued driving. The vehicle was taken to a dealer, where the failure could not be duplicated; however, the failure recurred while driving. The message "ACC Disabled" was displayed, and the power steering warning light was illuminated. The contact was able to restart the vehicle; however, the vehicle went into Limp mode and failed to exceed 15 MPH. The vehicle was taken to a different dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.
This vehicle has alignment issues causing vibration at higher speeds and excessive tire wear. After multiple alignments and tire balances, nothing has resolved the issues. Dealers are not doing anything about issues. What component or system failed or malfunctioned, and is it available for inspection upon request? Our 2022 Jeep Grand Wagoneer has wheel alignment issues. We are going to our third set of tires in 56,000 miles. Vehicle has excessive vibration traveling over 75 mph after tires have been balanced. How was your safety or the safety of others put at risk? When tires have excessive wear, they do not grip the road safely and an increased danger in wet weather. Vibration at higher speeds can cause loss of control. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer just says it's out of alignment and charges 200 dollars to align vehicle, but this does not fix the issues. Dealers are no help in this issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only dealer and tire shops. Tire shop says it is a suspension issues, but Jeep dealer denies that Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lights
This vehicle has alignment issues causing vibration at higher speeds and excessive tire wear. After multiple alignments and tire balances, nothing has resolved the issues. Dealers are not doing anything about issues. What component or system failed or malfunctioned, and is it available for inspection upon request? Our 2022 Jeep Grand Wagoneer has wheel alignment issues. We are going to our third set of tires in 56,000 miles. Vehicle has excessive vibration traveling over 75 mph after tires have been balanced. How was your safety or the safety of others put at risk? When tires have excessive wear, they do not grip the road safely and an increased danger in wet weather. Vibration at higher speeds can cause loss of control. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer just says it's out of alignment and charges 200 dollars to align vehicle, but this does not fix the issues. Dealers are no help in this issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only dealer and tire shops. Tire shop says it is a suspension issues, but Jeep dealer denies that Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lights
2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year. We even had it in for a 10 hour repair, where they said they fixed "all the technology". But that still doesn't work. We had it upgraded, but that doesn't to make anything better... It's slower than molasses & freezes - but that is the least of my issues... It seems like The dealership is doing nothing to help me & just putting Band-Aids on these issues, so I've finally decided to open my mouth. Not only are "minor issues" such as the radio not getting fixed, there are issues like my check engine light constantly coming on, my power steering going while driving, heating/cooling seats turning on and off whenever they feel like through out the drive & the adaptive cruise control frequently decides not to work. This vehicle is going to kill me and my family because everyone is downplaying how serious everything is, mind you the power steering went out while I WAS DRVING my soon to football. This whole vehicle should be recalled. I thought I was going to love this car, but it has been nothing but a nightmare! my jeep is back in service for the power steering issue. Who knows how long it will be there. Or they may give it back and say "hey, it's good." like they've been doing. BUYER BEWARE. if you're thinking a grand wagoneer.. think again!!
2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year. We even had it in for a 10 hour repair, where they said they fixed "all the technology". But that still doesn't work. We had it upgraded, but that doesn't to make anything better... It's slower than molasses & freezes - but that is the least of my issues... It seems like The dealership is doing nothing to help me & just putting Band-Aids on these issues, so I've finally decided to open my mouth. Not only are "minor issues" such as the radio not getting fixed, there are issues like my check engine light constantly coming on, my power steering going while driving, heating/cooling seats turning on and off whenever they feel like through out the drive & the adaptive cruise control frequently decides not to work. This vehicle is going to kill me and my family because everyone is downplaying how serious everything is, mind you the power steering went out while I WAS DRVING my soon to football. This whole vehicle should be recalled. I thought I was going to love this car, but it has been nothing but a nightmare! my jeep is back in service for the power steering issue. Who knows how long it will be there. Or they may give it back and say "hey, it's good." like they've been doing. BUYER BEWARE. if you're thinking a grand wagoneer.. think again!!
CAR COMPLETELY SHUT DOWN ALL ELECTRONICS AND NOT MOVING. CAR ENGINE STILL RUNNING, THOUGH.
CAR COMPLETELY SHUT DOWN ALL ELECTRONICS AND NOT MOVING. CAR ENGINE STILL RUNNING, THOUGH.
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving approximately 52 MPH, the cruise control inadvertently disengaged and the vehicle was unable to accelerate as needed. There was an unknown warning light illuminated, and a message to service the vehicle was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,999.
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving approximately 52 MPH, the cruise control inadvertently disengaged and the vehicle was unable to accelerate as needed. There was an unknown warning light illuminated, and a message to service the vehicle was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,999.
We purchased this Grand Wagoneer on Mon June 27th and left for our family vacation we had planned in Oklahoma. We live in Castle Rock, Co. The next day on tuesday as we were driving on the I-35 the Transmission would drop out of gear and the rpm's would rev up. This would be while doing nothing but driving normally . Then it happened about 5 times over the course of 1.5 hours. We stopped for gas in and upon leaving to re enter the interstate the vehicle would kick when the gas was pressed. My definition of kicking is that the front end would kick right and the rear end would kick left. This was with any amount of torque from acceleration. In trying to figure out what is going on I called the closest Jeep dealership FOWLER to see if we can stop in and have them re program the transmission assuming that or the drivetrain might have been the issue. But then as I was driving it was making the vehicle kick more and it was getting scary as the vehicle could have flipped if I wasn't being as careful as I was. We were going to try to coast our way slowly to the dealership to avoid being stranded and try not to accelerate much but within a few minutes a large noise like we were carrying a train under out car started and it was very obvious something was wrong as the car was pulling and making lots of noises. I pulled over and looked under the car. Everything looked fine other than an enormous amount of grease on the frame by the rear right wheel/inside. There were zero warning lights, errors or messages of any kind on the dash throughout all of these issues. The diagnosis is that the CV boot ruptured and the axle separated from the frame also destroying the differential. In turn, the only conclusion is that it was not assembled correctly at the factory. The parts are at Fowler Jeep right now in OK. Jeep is repairing it but not buying it back. This vehicle is unsafe and noone in their right mind would want to drive this car again with the unknown.
We purchased this Grand Wagoneer on Mon June 27th and left for our family vacation we had planned in Oklahoma. We live in Castle Rock, Co. The next day on tuesday as we were driving on the I-35 the Transmission would drop out of gear and the rpm's would rev up. This would be while doing nothing but driving normally . Then it happened about 5 times over the course of 1.5 hours. We stopped for gas in and upon leaving to re enter the interstate the vehicle would kick when the gas was pressed. My definition of kicking is that the front end would kick right and the rear end would kick left. This was with any amount of torque from acceleration. In trying to figure out what is going on I called the closest Jeep dealership FOWLER to see if we can stop in and have them re program the transmission assuming that or the drivetrain might have been the issue. But then as I was driving it was making the vehicle kick more and it was getting scary as the vehicle could have flipped if I wasn't being as careful as I was. We were going to try to coast our way slowly to the dealership to avoid being stranded and try not to accelerate much but within a few minutes a large noise like we were carrying a train under out car started and it was very obvious something was wrong as the car was pulling and making lots of noises. I pulled over and looked under the car. Everything looked fine other than an enormous amount of grease on the frame by the rear right wheel/inside. There were zero warning lights, errors or messages of any kind on the dash throughout all of these issues. The diagnosis is that the CV boot ruptured and the axle separated from the frame also destroying the differential. In turn, the only conclusion is that it was not assembled correctly at the factory. The parts are at Fowler Jeep right now in OK. Jeep is repairing it but not buying it back. This vehicle is unsafe and noone in their right mind would want to drive this car again with the unknown.