10
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 10 of 10
Oct 27, 2025

At approximately 38,000 miles we were driving on the expressway heading west into the evening sun when we pulled down the driver sunvisor for the first time and heard a snap and the entire visor fell off the roof into driver lap. Heavy visibility and safety concern. Also near 56,000 miles the exact same thing happened on the passenger side of the vehicle and after much research, this appears to be a very common theme for these parts and we are concerned as a consumer to spend close to $1,000 to replace this safety equipment to only have the same thing happen again. Need help as Jeep and the local dealership are unwilling to offer any assistance.

Oct 27, 2025

At approximately 38,000 miles we were driving on the expressway heading west into the evening sun when we pulled down the driver sunvisor for the first time and heard a snap and the entire visor fell off the roof into driver lap. Heavy visibility and safety concern. Also near 56,000 miles the exact same thing happened on the passenger side of the vehicle and after much research, this appears to be a very common theme for these parts and we are concerned as a consumer to spend close to $1,000 to replace this safety equipment to only have the same thing happen again. Need help as Jeep and the local dealership are unwilling to offer any assistance.

Feb 5, 2025

The interior radio and heat and air display brightness. The brightness changes independently of lighting stays on 15 min to long at dusk, come on 17 min to quick at dawn causing a blinding effect for the driver putting anyone in vehicle and other drivers at risk. Took to dealer twice first time they said all of wagoners operated like this second time they said it was a software programming issue. There is no warning when this happens just super brightness.

Feb 5, 2025

The interior radio and heat and air display brightness. The brightness changes independently of lighting stays on 15 min to long at dusk, come on 17 min to quick at dawn causing a blinding effect for the driver putting anyone in vehicle and other drivers at risk. Took to dealer twice first time they said all of wagoners operated like this second time they said it was a software programming issue. There is no warning when this happens just super brightness.

Mar 15, 2024

The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.

Mar 15, 2024

The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.

Dec 26, 2023 Fire

December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire

Dec 26, 2023 Fire

December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire

Mar 27, 2023

Lane Keeping Assistance, Lane Departure Warning, and Forward Collision Warning-Not working, it had message to service and exclamation in red

Mar 27, 2023

Lane Keeping Assistance, Lane Departure Warning, and Forward Collision Warning-Not working, it had message to service and exclamation in red