High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
WE BOUGHT A USED 1999 JEEP GRAND CHEROKEE LAREDO LAST YEAR FOR OUR SON TO DRIVE, THINKING IT WOULD BE A SAFE VEHICLE FOR HIM IN ALL KINDS OF WEATHER AND ROAD CONDITIONS. WE DID NOT EXPECT TO HAVE PROBLEMS DRIVING ON THE HIGHWAY ON DRY ROADS IN PERFECT WEATHER. THE VEHICLE HAS STARTED TO STALL AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND MOST LIKELY AIR BAGS AS WELL. WE ARE LUCKY HE IS A SAFE DRIVER, AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. OUR TRUSTED MECHANIC, WHO IS A JEEP OWNER, CHANGED THE CRANKCASE POSITION SENSOR, THIS DID NOT HELP. HE ADVISED US TO BRING IT TO THE LOCAL JEEP DEALER, BECAUSE THEY WOULD BE BETTER ABLE TO TROUBLESHOOT THE PROBLEM, READING THE CODES, AS OPPOSED TO THROWING PARTS AT IT. THE DEALER CLEANED SOME GROUND WIRES, GAVE IT BACK TO US, AND IT STALLED ON THE HIGHWAY GOING HOME, AND WOULDN'T RESTART. WE HAD TO WAIT FOR A TOW TRUCK IN A HAZARDOUS LOCATION IN A RAINSTORM. WE BROUGHT IT BACK TO THE DEALER, AND THEY KEEP IT FOR A WEEK. PUT 50 MILES ON IT TEST DRIVING, AND COULDN'T DUPLICATE THE PROBLEM. THEY DIDN'T CHARGE US FOR THIS, THEY SEEM LIKE THEY ARE TRYING TO HELP, BUT THEY DON'T SEEM TO HAVE A GOOD HANDLE ON THE PROBLEM. THE PROBLEM COULD BE CAUSED BY ANY NUMBER OF ELECTRICAL COMPONENTS, FROM THE COMPUTER, TO THE WIRING, TO SENSORS, MODULES, EVEN THE IGNITION SWITCH. NO CODES ARE DISPLAYED. IN LOOKING ON THIS WEBSITE, I FOUND 5 COMPLAINTS FROM JUST 1999 AND 2000, FOR THE SAME PROBLEM. ONE WOMAN IS TERRIFIED TO DRIVE IT WITH HER THREE KIDS IN THE CAR. THIS IS NOT CONFINED TO JUST THESE MODEL YEARS. THERE ARE A LOT OF THESE VEHICLES ON THE ROAD, SOME PEOPLE HAVE BEEN ABLE TO FIX THE PROBLEM, SOME CERTAINLY HAVE NOT BECAUSE IT IS HARD TO PINPOINT. HOW CHRYSLER HAS BEEN ABLE TO DUCK RESPONSIBILITY ON THIS SERIOUS PROBLEM FOR SO LONG IS BEYOND ME. *TR
WE BOUGHT A USED 1999 JEEP GRAND CHEROKEE LAREDO LAST YEAR FOR OUR SON TO DRIVE, THINKING IT WOULD BE A SAFE VEHICLE FOR HIM IN ALL KINDS OF WEATHER AND ROAD CONDITIONS. WE DID NOT EXPECT TO HAVE PROBLEMS DRIVING ON THE HIGHWAY ON DRY ROADS IN PERFECT WEATHER. THE VEHICLE HAS STARTED TO STALL AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND MOST LIKELY AIR BAGS AS WELL. WE ARE LUCKY HE IS A SAFE DRIVER, AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. OUR TRUSTED MECHANIC, WHO IS A JEEP OWNER, CHANGED THE CRANKCASE POSITION SENSOR, THIS DID NOT HELP. HE ADVISED US TO BRING IT TO THE LOCAL JEEP DEALER, BECAUSE THEY WOULD BE BETTER ABLE TO TROUBLESHOOT THE PROBLEM, READING THE CODES, AS OPPOSED TO THROWING PARTS AT IT. THE DEALER CLEANED SOME GROUND WIRES, GAVE IT BACK TO US, AND IT STALLED ON THE HIGHWAY GOING HOME, AND WOULDN'T RESTART. WE HAD TO WAIT FOR A TOW TRUCK IN A HAZARDOUS LOCATION IN A RAINSTORM. WE BROUGHT IT BACK TO THE DEALER, AND THEY KEEP IT FOR A WEEK. PUT 50 MILES ON IT TEST DRIVING, AND COULDN'T DUPLICATE THE PROBLEM. THEY DIDN'T CHARGE US FOR THIS, THEY SEEM LIKE THEY ARE TRYING TO HELP, BUT THEY DON'T SEEM TO HAVE A GOOD HANDLE ON THE PROBLEM. THE PROBLEM COULD BE CAUSED BY ANY NUMBER OF ELECTRICAL COMPONENTS, FROM THE COMPUTER, TO THE WIRING, TO SENSORS, MODULES, EVEN THE IGNITION SWITCH. NO CODES ARE DISPLAYED. IN LOOKING ON THIS WEBSITE, I FOUND 5 COMPLAINTS FROM JUST 1999 AND 2000, FOR THE SAME PROBLEM. ONE WOMAN IS TERRIFIED TO DRIVE IT WITH HER THREE KIDS IN THE CAR. THIS IS NOT CONFINED TO JUST THESE MODEL YEARS. THERE ARE A LOT OF THESE VEHICLES ON THE ROAD, SOME PEOPLE HAVE BEEN ABLE TO FIX THE PROBLEM, SOME CERTAINLY HAVE NOT BECAUSE IT IS HARD TO PINPOINT. HOW CHRYSLER HAS BEEN ABLE TO DUCK RESPONSIBILITY ON THIS SERIOUS PROBLEM FOR SO LONG IS BEYOND ME. *TR
JEEP SHUTS DOWN WHILE DRIVING AT ANY SPEED. WILL SHUT DOWN/STALL AND MAY START BACK UP OR MIGHT BE 10 MINUTES OR TWO HOURS OR THE NEXT DAY BEFORE IT WILL START AGAIN. STALLING HAS GOTTEN PROGRESSIVELY MORE FREQUENTLY. I HAVE ALMOST BEEN REAR ENDED TWICE WHEN IT STALLS. BEEN TO SEVERAL MECHANICS AND NO ONE HAS BEEN ABLE TO CORRECT PROBLEM. *TR
JEEP SHUTS DOWN WHILE DRIVING AT ANY SPEED. WILL SHUT DOWN/STALL AND MAY START BACK UP OR MIGHT BE 10 MINUTES OR TWO HOURS OR THE NEXT DAY BEFORE IT WILL START AGAIN. STALLING HAS GOTTEN PROGRESSIVELY MORE FREQUENTLY. I HAVE ALMOST BEEN REAR ENDED TWICE WHEN IT STALLS. BEEN TO SEVERAL MECHANICS AND NO ONE HAS BEEN ABLE TO CORRECT PROBLEM. *TR
WHEN I FIRST BOUGHT THE CAR USED IN 2002 I NOTICED A QUICK FLASH OF MY LIGHTS AT NIGHT ON/OFF/ON WHILE DRIVING. THOUGHT I WAS IMAGINING AT THE TIME. IT WOULD SYSTEM SHUT DOWN ONLY AT STOPS AND VERY INFREQUENT. I DRIVE IT DAILY AND NOW IT HAPPENS 3-6 TIMES A WEEK WITH NO WARNING. TOTAL SYSTEM SHUT DOWN. ENGINE STALLS AND ALL GAUGES ARE OFF. LOSS OF BRAKES AND POWER STEERING. IT HAS ALWAYS STARTED BACK UP. AT STOP LIGHTS, ON THE ROAD AT HIGH SPEED, IT USED TO HAPPEN ONLY AT STOP LIGHTS BUT NOW IT HAPPENS ANYWHERE AND MUCH MORE FREQUENT. VERY SCARY. *TR
WHEN I FIRST BOUGHT THE CAR USED IN 2002 I NOTICED A QUICK FLASH OF MY LIGHTS AT NIGHT ON/OFF/ON WHILE DRIVING. THOUGHT I WAS IMAGINING AT THE TIME. IT WOULD SYSTEM SHUT DOWN ONLY AT STOPS AND VERY INFREQUENT. I DRIVE IT DAILY AND NOW IT HAPPENS 3-6 TIMES A WEEK WITH NO WARNING. TOTAL SYSTEM SHUT DOWN. ENGINE STALLS AND ALL GAUGES ARE OFF. LOSS OF BRAKES AND POWER STEERING. IT HAS ALWAYS STARTED BACK UP. AT STOP LIGHTS, ON THE ROAD AT HIGH SPEED, IT USED TO HAPPEN ONLY AT STOP LIGHTS BUT NOW IT HAPPENS ANYWHERE AND MUCH MORE FREQUENT. VERY SCARY. *TR
MY BROTHER HAD TO DRIVE MY VEHICLE IN AN EMERGENCY CASE. ON THE WAY TO RETURN THE VEHICKE TO ME HE CRASHED THE JEEP INTO A TELEPHONE POLE THE VEHICLE WAS REALLY DAMAGED ALTHOUGH WITH THE IMPACT THE POLICE SAID THAT THE AIR BAGS SHOULD HAVE COME OUT BUT DIDN'T AT THE TIME I COULDN'T AFFORD ANOTHER VEHICLE THE CAR DEALERSHIP WOULD NOT GIVE ME ANOTHER CAR INSTEAD THEY FIXED THE SAME JEEP AND WANTED ME TO CONTINUE PAYING ON IT UNTIL I WAS COMPLETE. I AM STILL DRIVING THE VEHICLE I AM REALLY FEELING UNSAFE IN THIS VEHICLE WITH ME AND MY TWO KIDS. *CN
MY BROTHER HAD TO DRIVE MY VEHICLE IN AN EMERGENCY CASE. ON THE WAY TO RETURN THE VEHICKE TO ME HE CRASHED THE JEEP INTO A TELEPHONE POLE THE VEHICLE WAS REALLY DAMAGED ALTHOUGH WITH THE IMPACT THE POLICE SAID THAT THE AIR BAGS SHOULD HAVE COME OUT BUT DIDN'T AT THE TIME I COULDN'T AFFORD ANOTHER VEHICLE THE CAR DEALERSHIP WOULD NOT GIVE ME ANOTHER CAR INSTEAD THEY FIXED THE SAME JEEP AND WANTED ME TO CONTINUE PAYING ON IT UNTIL I WAS COMPLETE. I AM STILL DRIVING THE VEHICLE I AM REALLY FEELING UNSAFE IN THIS VEHICLE WITH ME AND MY TWO KIDS. *CN
ERRATIC, INTERMITTENT INSTRUMENTATION FAILURES OVER THE PAST THREE YEARS STARTING WITH THE AIRBAG LIGHT GOING ON AND OFF, A MALFUNCTIONING ODOMETER AND CULMINATING IN THE RECENT FAILURE OF THE SPEEDOMETER. I SUSPECT THIS IS CAUSED BY A DEFECTIVE ELECTRICAL CONNECTOR AS NOTED IN COMPANY SERVICE BULLETIN #081599. I HAVE NOT BEEN ABLE TO OBTAIN THIS INFO FROM EITHER CHRYSLER OR THE JEEP DEALERSHIP. CLEARLY THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED BY CHRYSLER AS IT IS A SAFETY HAZARD. PLEASE REFER TO NHTSA COMPLAINTS # 10025741, 896900, 723322, 10026823... IN ADDITION, MY FRONT PASSENGER WINDOW CRASHED INSIDE THE DOOR WHILE DRIVING. THIS WAS DUE TO THE PLASTIC CLIP BREAKING IN THE WINDOW REGULATOR THAT HAS SINCE BEEN REDESIGNED. I HAVE ALREADY HAD TO REPLACE THE DRIVER SIDE WINDOW AT THE COST OF SEVERAL HUNDRED DOLLARS ABOUT A YEAR AGO FOR THE EXACT SAME PROBLEM. CLEARLY THIS IS A DEFECTIVE PART AND IS NOT DUE TO "NORMAL WEAR AND TEAR" AND SHOULD BE RECALLED BY CHRYSLER AS IT IS A SAFETY HAZARD. IN ADDITION, MY INTERIOR REAR VIEW MIRROR FELL OFF MY WINDSHIELD INTO MY LAP WHILE DRIVING ON THE EXPRESSWAY IN 2000. WAS TOLD THE GLUE LOST ADHESION DUE TO EXPOSURE TO DIRECT SUNLIGHT. IT WAS FIXED BY DEALER AFTER I PURCHASED A "MIRROR REPAIR KIT". CLEARLY THIS IS BAD DESIGN AND AN ENORMOUS SAFETY HAZARD. I AM PRESENTLY DRIVING MY JEEP IN A DOWNTOWN METRO AREA WITH THREE WINDOWS AND A NON- WORKING SPEEDOMETER UNTIL I CAN AFFORD TO GET PROBLEMS REPAIRED. *NM
ERRATIC, INTERMITTENT INSTRUMENTATION FAILURES OVER THE PAST THREE YEARS STARTING WITH THE AIRBAG LIGHT GOING ON AND OFF, A MALFUNCTIONING ODOMETER AND CULMINATING IN THE RECENT FAILURE OF THE SPEEDOMETER. I SUSPECT THIS IS CAUSED BY A DEFECTIVE ELECTRICAL CONNECTOR AS NOTED IN COMPANY SERVICE BULLETIN #081599. I HAVE NOT BEEN ABLE TO OBTAIN THIS INFO FROM EITHER CHRYSLER OR THE JEEP DEALERSHIP. CLEARLY THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED BY CHRYSLER AS IT IS A SAFETY HAZARD. PLEASE REFER TO NHTSA COMPLAINTS # 10025741, 896900, 723322, 10026823... IN ADDITION, MY FRONT PASSENGER WINDOW CRASHED INSIDE THE DOOR WHILE DRIVING. THIS WAS DUE TO THE PLASTIC CLIP BREAKING IN THE WINDOW REGULATOR THAT HAS SINCE BEEN REDESIGNED. I HAVE ALREADY HAD TO REPLACE THE DRIVER SIDE WINDOW AT THE COST OF SEVERAL HUNDRED DOLLARS ABOUT A YEAR AGO FOR THE EXACT SAME PROBLEM. CLEARLY THIS IS A DEFECTIVE PART AND IS NOT DUE TO "NORMAL WEAR AND TEAR" AND SHOULD BE RECALLED BY CHRYSLER AS IT IS A SAFETY HAZARD. IN ADDITION, MY INTERIOR REAR VIEW MIRROR FELL OFF MY WINDSHIELD INTO MY LAP WHILE DRIVING ON THE EXPRESSWAY IN 2000. WAS TOLD THE GLUE LOST ADHESION DUE TO EXPOSURE TO DIRECT SUNLIGHT. IT WAS FIXED BY DEALER AFTER I PURCHASED A "MIRROR REPAIR KIT". CLEARLY THIS IS BAD DESIGN AND AN ENORMOUS SAFETY HAZARD. I AM PRESENTLY DRIVING MY JEEP IN A DOWNTOWN METRO AREA WITH THREE WINDOWS AND A NON- WORKING SPEEDOMETER UNTIL I CAN AFFORD TO GET PROBLEMS REPAIRED. *NM
EXPERIENCING PROBLEMS WITH THE DRIVERS SIDE DOOR LOCK. IT MAKES A LOUD BUZZING SOUND WHEN UNLOCKING USING THE REMOTE OR MANUALLY. THE DOOR WILL UNLOCK BUT WON'T LOCK. ALARM WILL SOUND EVEN IF DOOR IS UNLOCKED WHEN OPENED AND REMOTE HAS BEEN USED TO LOCK ALL OTHER DOORS. I HAVE ALSO HAD TO HAVE THE FRONT ROTORS AND BRAKE PADS REPLACED TWICE IN THE LAST YEAR. *JB
EXPERIENCING PROBLEMS WITH THE DRIVERS SIDE DOOR LOCK. IT MAKES A LOUD BUZZING SOUND WHEN UNLOCKING USING THE REMOTE OR MANUALLY. THE DOOR WILL UNLOCK BUT WON'T LOCK. ALARM WILL SOUND EVEN IF DOOR IS UNLOCKED WHEN OPENED AND REMOTE HAS BEEN USED TO LOCK ALL OTHER DOORS. I HAVE ALSO HAD TO HAVE THE FRONT ROTORS AND BRAKE PADS REPLACED TWICE IN THE LAST YEAR. *JB