2003 JEEP LIBERTY Air Bags Problems

391 complaints about Air Bags

391
Complaints
73
Crashes
1
Fires
2
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (391)

Apr 29, 2024

The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The contact stated that while parked in a structure, the air bags inadvertently deployed. The vehicle was not occupied at the time. No injuries were reported. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

Mileage: 58,000

Sep 22, 2023 Crash

9/18/2023 I had an incident I thought something got behind brake pedal and kept me from pushing the brakes. When I drove it home. Going down the interstate I hit the gas get to speed limit. 3 times the vehicle kept speeding up hitting 80 and still wanting to climb.when I hit breaks hit was hard to press worse then hitting non power breaks and then I forced on the brakes and the vehicle started shaking. And took lot of effort to slow down. This vehicle doesn't have cruise control. Have had cliche with lights radio tac speed air while driving. Non of the air bags went off I checked recall was January to March this jeep was manufactured 12 2

Jul 19, 2023

The contact owns a 2003 Jeep Liberty. The contact stated that while driving 30–35 MPH, the driver's and passenger's side air bags inadvertently deployed but then immediately deflated. No warning light was illuminated. There was no impact to the vehicle that could have caused the air bags to deploy. The air bags deployment caused damage to the dashboard. There was dust coming from the air bags which got into the contact and his passenger's eyes; however, no medical attention was received. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance due to the age of the vehicle. The failure mileage was approximately 71,000.

Mileage: 71,000

Feb 8, 2023 Crash

The contact owned a 2003 Jeep Liberty. The contact stated that his mother-in-law was exiting the highway when she struck a curb causing the front passenger side tire to blow out. The contact lost control, the vehicle was spinning, struck two utility poles where the vehicle came to a stop. The driver was declared deceased on the scene. The front passenger sustained minor injuries and was transported to the hospital for medical attention. The air bags did not deploy. A police report was filed. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.

Dec 8, 2022

Air Bag Warning Light comes on from time to time. I wonder if the Air Bag System is working properly. Almost every other Jeep Liberty before and after my VIN number was recalled, just not a very small group of vehicles my Jeep is in.

Oct 25, 2022 Crash

The air bags didn't deploy at all. I slide on an icy bridge at 35 mph and slammed into the concrete bridge barrier. None of the airbags deployed. The Jeep was put on a scope 2 1/2 weeks before the accident with no codes read. I have severe whip lash and muscle strains in my back, neck, shoulders, and arms from the impact. I could have died. No, the problem wasn't reproduced or confirmed. The police have looked at and insurance company will be looking at the vehicle. There were no warnings at any kind prior to the failure.

Oct 18, 2022

The airbag deployed while driving down the road. Was unaware of the recall. Dealer said they can not fix because the airbag already deployed. Had minor physical injury to the left arm but definitely mental distress. Air bag light came on which it had before then 30-60 seconds later airbag deployed without warning.

Oct 13, 2022

The contact owns a 2003 Jeep Liberty. The contact stated that while his girlfriend was driving at approximately 40 MPH, the driver's side air bag was deployed inadvertently without incident. The contact stated that the air bag warning light had been illuminated on the instrument panel. The contact's girlfriend was able to drive to her residence. The contact's girlfriend sustained pain in her left forearm and was transported to the hospital with the assistance of a friend. The dealer and the manufacturer were not notified of the failure. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 15V046000(Air Bags), which he associated with the failure. The vehicle was not diagnosed or repaired and remained in the contact's possession. The failure mileage was approximately 190,000.

Mileage: 190,000

May 18, 2022

The airbag deployed on my wife that was in her third trimester pregnancy while driving on the highway, which left the baby and my wife at risk. She was sent to the emergency for abdominal trauma. Chrysler, Jeep, Dodge, or RAM dealer were unable to locate a recall number for the Jeep Airbag System Occupant Restraint Control (ORC) module. It was a very long process and Chrysler, Jeep, Dodge, or Ram dealership located on I-10 kept giving us different responses about our airbag being at the dealership and then later finding out that they did not have the airbag in stock. The dealership offered $500 to keep the vehicle, but I refused and just wanted them to repair the airbag. The dealership kept calling us to pick up the vehicle and in order to do that, we would have to get it towed to where we lived. Luckily, a staff member at the dealership informed us that if we were to pick up the Jeep at that time then we would be fully responsible for it and could not hold the dealership accountable if something worse happened. Instead of following through with towing it, we did our own research and discovered that there were several similar testimonies about this issue for the same year make and model, (2003 Jeep Liberty). We called corporate several times and they were unable to locate the recall number nor give us a solution. After several months had passed, we finally received a recall number via text and email from Mopar.com. ( FCA Recall # R06). We then contacted the dealership with the recall number and confirmed that this was an issue that needed to be taken care of. They took several months to locate an airbag and finally repair the ORC module. Once the vehicle was ready for pick up, they did not exactly walk us through the vehicle and new parts installed. The Jeep was in poor condition; it was left outside, uncovered, and paint is now peeling. Seatbelts do not spring back, dash lights are dim and steering is screeching, engine light is on. This took a total of 8 months.

Mar 19, 2021

I WAS DRIVING DOWN THE INTERSTATE WITH MY DAD, WHEN SUDDENLY THE AIR BAG LIGHT CAME ON. WE CHECKED THE SEATBELTS AND OTHER FACTORS, BUT IT DIDN'T TURN OFF

Mileage: 180,000

Feb 6, 2021 Crash

I WAS PUSHED OFF THE HWY AND ROLLED OVER MULTIPLE TIMES. I RECEIVED INJURIES AS WELL AS MY SON. MY AIRBAGS DID NOT DEPLOY.

Mileage: 153,000

Dec 3, 2020

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE AT AN INTERSECTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE TO JEEP OF FT. WALTON (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548, (888) 717-7554) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ORC MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS UNDRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. PARTS DISTRIBUTION DISCONNECT. *LN*JB

Mileage: 184,000

Nov 6, 2020

WHILE TURNING FROM A GREEN LIGHT I WAS PROBABLY GOING MAYBE 5-10 MPH BOTH MY DRIVER AND PASSENGER AIRBAGS BOTH WENT OFF AND MAN THOSE THINGS HURT BADLY BUT THERE WAS NO CAR COLLISION OR ANYTHING THEY JUST WENT OFF OUT OF THE BLUE AND THERE WAS A LOT OF SMOKE AND LEFT MY EARS RINGING AND PARTS OF THE DASH CAME APART

Mileage: 173,000

Sep 20, 2020

DRIVING 25 MPH ON MY WAY HOME AIRBAG DEPLOYED WITHOUT COLLISION JUT DEPLOYED WITH NO REASON!!

Mileage: 160,000

Jul 16, 2020

MY AIRBAG LIGHT WAS ILLUMINATING INTERMITTENTLY. IT THEN REMAINED ON. I AM AN ENGINEER AND CHECK THE CODES. A CODE 0066 WAS PRESENTED. I CHANGED THE LEFT FRONT IMPACT MODULE, BUT SAME CODE AND WARNING LIGHT WERE PRESENT. I DID OBSERVE A STRANGE THINGS WHILE DIAGNOSING. STARTING THE ENGINE WILL ALLOW THE AIRBAG LIGHT TO ILLUMINATE, SYSTEM CHECK, THEN EXTINGUISH BUT A FEW SECONDS LATER, LIGHT RETURNS. THE CODE CANNOT BE ERASED. IF I STOP ENGINE AND IMMEDIATELY RESTART, THE AIRBAG LIGHT WILL CYCLE AS NORMAL BUT THEN REMAIN OFF. WHEN THIS HAPPENS, THE CODE CAN BE CLEARED, BUT IF I STOP THE ENGINE, REMOVE THE KEY THEN REINSERT THE KEY AND START THE ENGINE THE AIRBAG LIGHT CYCLES THEN REMAINS ON WITH THE CODE PRESENT. IF I DO THE RESTART PROCEDURE, IT WILL AGAIN CYCLE AND REMAIN OFF. THE OCM WAS SUBJECT TO A RECALL, I DID BRING TO DEALER INITIALLY IN 2015, BUT PARTS WERE NOT AVAILABLE. I WAS CALLED MANY MONTHS LATER AND A REPAIR WAS MADE, BUT I WAS NOT GIVEN ANY PAPERWORK TO PROVE THIS. THE CAR IS PERFECT WITH ONLY 124,000 MILES ON IT. IT IS WELL MAINTAINED.

Mileage: 123,000

Jan 28, 2020

ON 12/05/15 I RECEIVED A RECALL NOTICE FOR THE AIRBAGS. I HAVE CALLED BACK SEVERAL TIMES AND GOT NO RESPONSE. I BELIEVE THIS IS A WIDE SPRED CRISIS AND SHOULD BE ADDRESSED RIGHT AWAY.MY NEIGHBOR RECENTLY HAD A CRASH AND LOST SEVERAL FRONT TEETH BECAUSE THE AIRBAG DIDN'T DEPLOY.

Dec 4, 2019 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH IN RAIN, SLEET, AND SNOW, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 70 MPH. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE VEHICLE SLID ACROSS THE INTERSTATE AND CRASHED INTO THE DIVIDER IN THE MIDDLE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT SUSTAINED INJURIES TO THE MOUTH AREA, BACK, AND LEGS. THE PASSENGER OF THE VEHICLE RECEIVED SHOULDER INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*DT*JB

Mileage: 115,000

Nov 24, 2019

THE AIRBAG LIGHT IS ILLUMINATED BUT WE HAVE NEVER HAD AN ACCIDENT

Mileage: 138,757

Nov 21, 2019 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH OVER A POTHOLE, HE LOST CONTROL AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES AND CUTS TO THE LIP AND NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND CAME TO THE RESIDENCE TO INSPECT THE VEHICLE. THE MECHANIC DEEMED THE VEHICLE A TOTAL LOSS. AFFORDABLE AUTO CREDIT INC (4568 GRAVOIS AVE, ST. LOUIS, MO 63116, (314) 353-6000) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB*DT*DT*TP

Sep 25, 2019

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. JIMMY BRITT CHRYSLER DODGE JEEP RAM (2054 US-441, DUBLIN, GA 31021, (478) 200-3780) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 12, 2019

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT PARKED THE VEHICLE IN FRONT OF HIS DRIVEWAY, THE STEERING WHEEL AIR BAG EXPLODED WITH A LOUD NOISE AND FILLED THE VEHICLE WITH SMOKE. THE FAILURE OCCURRED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT'S HUSBAND SUSTAINED SOME BURNS ON HIS LEFT ARM AND LEFT HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (504-363-1999, LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058) WHERE A NHTSA INSPECTOR CAME TO THE FACILITY TO INSPECT THE VEHICLE. THE CONTACT WAS ASKED IF THE VEHICLE WAS INVOLVED IN A COLLISION AND THE CONTACT REPLIED WITH 'NO'. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INSPECTION. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE AFTER THE INSPECTION. THE CONTACT DID NOT KNOW WHETHER THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

Aug 5, 2019 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN MANEUVERING ON ITS OWN AND THE VEHICLE ULTIMATELY CRASHED INTO A MEDIAN. THE VEHICLE'S AIRBAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUFFERED SEVERE INJURIES INCLUDING A CONCUSSION AND BRUISING TO HIS RIB CAGE. THE CONTACT RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TAKEN TO A HOSPITAL. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOW YARD. THE DEALER WAS NEVER NOTIFIED OF THE FAILURE, HOWEVER, THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO A RECALL UNDER NHTSA CAMPAIGN NUMBER 03V460000 (SUSPENSION). THE FAILURE MILEAGE WAS 170,000. VIN-(XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 170,000

Jun 8, 2019

AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON. IT CAME ON AS SOON AS THE CAR STARTED AFTER BEING PARKED.

Mileage: 154,000

May 28, 2019

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT INDICATED THAT NO COLLISION OCCURRED TO CAUSE THE AIR BAG DEPLOYMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ZELLAR JEEP (3021 N. SUMMIT ST, ARKANSAS CITY, KANSAS) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

Apr 24, 2019

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL, FUEL TANK, FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS AND LOWER BALL JOINTS SAFETY RECALL. *LD THE CONSUMER WAS UNAWARE OF ALL THE RECALLS BEFORE BEING SOLD THE VEHICLE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS.*JS

Feb 27, 2019

RECALL R06: THE AIR BAG ON MY 2003 JEEP DEPLOYED ON MY DAUGHTER WHILE DRIVING ON THE HIGHWAY. THE AIR BAG HIT HER IN THE CHEST AND FACE. I CALLED THE JEEP CUSTOMER LINE TO LET THEM KNOW WHAT HAPPENED AND THEY SAID THERE WAS A RECALL FOR THE AIRBAG. I INFORMED THEM THAT I NEVER RECEIVED A RECALL FOR THE AIRBAG. THEY TOLD ME THE RECALL WAS FROM 1/2015. IN 2015 I TOOK MY JEEP TO THE DEALERSHIP 2 DIFFERENT TIMES FOR RECALLS I HAD RECEIVED. JULY 2015 AND SEPTEMBER 2015. SO EVEN IF I DIDN'T GET A RECALL NOTICE THE DEALERSHIP STILL SHOULD HAVE SEEN THE AIRBAG RECALL WASN'T DONE. I HAVE BEEN GOING THREW HELL TRYING TO GET THE FCA GROUP TO FIX THE AIRBAG AND DO THE RECALL. THIS IS THE RESPONSE THEY EMAILED MY AFTER I TOLD THEM WHAT HAD HAPPENED (THIS WILL FURTHER ACKNOWLEDGE CONTACT TO FIAT CHRYSLER AUTOMOBILES (FCA), REGARDING YOUR 2003 JEEP LIBERTY. NATURALLY, WE WERE SORRY TO LEARN OF THE INCIDENT DESCRIBED TO US DURING THE INITIAL CONTACT. HOWEVER, WE HAVE HAD THE OPPORTUNITY TO REVIEW YOUR CASE AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY.) THIS WAS UNACCEPTABLE MY DAUGHTER COULD HAVE CRASHED THE JEEP AND DIED!! WHY WOULD I LIE ABOUT NOT GET A RECALL NOTICE THAT INVOLVES AN AIRBAG IN 2015 BUT I HAD 3 OTHER RECALLS DONE IN 2015 AFTER THE AIRBAG RECALL BUT NO ONE NOTICED IT WASN'T DONE!!!

Mileage: 210,000

Feb 9, 2019

TAKATA INDLATORS: THE AIR BAG LIGHT COMES ON AFTER STARTING VEHICLE AND NOW IT WILL NOT GO OFF IN MOTION

Mileage: 138,791

Jan 31, 2019 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING ON A BACK ROAD, THE VEHICLE FLIPPED AND CRASHED AFTER THE CONTACT OVER CORRECTED THE STEERING. THE VEHICLE FLIPPED THREE TIMES. THE CONTACT WAS EJECTED FROM THE VEHICLE AND BECAME TRAPPED UNDERNEATH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS SERIOUSLY INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL WITH INJURIES TO THE NECK, BACK, EYES, FACE, AND SKULL. THE CONTACT WAS HOSPITALIZED FOR TWO MONTHS AND IN A COMA FOR THREE WEEKS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED. THE CONTACT STATED THAT THE CRASH OCCURRED DUE TO AN UNKNOWN RECALL PERTAINING TO THE AXLE BEING MANUFACTURED TOO SHORT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Jan 10, 2019

THE "AIR BAG" WARNING LIGHT WILL RANDOMLY STAY ON AFTER A KEY ON AND START. IT DOES NOT TURN OFF FOR THAT DURATION OF THE VEHICLE BEING TURNED ON. THE SUSPENSION BALL JOINTS IN FRONT ARE FAILING AGAIN SINCE THE RECALL WAS PERFORMED ONLY 20K MILES AGO. WITH ONLY STREET DRIVING INVOLVED.

Mileage: 84,000

Aug 31, 2018

ON MAY 28TH, 2018, I WAS DRIVING MY 2003 JEEP LIBERTY TO SEE A FRIEND. I HAD JUST GOTTEN OFF THE HIGHWAY WHEN MY DRIVER SIDE AIRBAG DEPLOYED SPONTANEOUSLY. FORTUNATELY I WAS ONLY GOING 10 MPH AND DID NOT SUFFER MAJOR INJURIES, BUT I WAS CUT UP AND CONCUSSED FROM THE FORCE OF THE AIRBAG. I HAD MY CAR TOWED TO ATLANTIC JEEP CHRYSLER IN EGG HARBOR TWP NJ. THEY TOLD ME I WOULD BE GIVEN A RENTAL CAR AND AN INVESTIGATION WOULD NEED TO BE DONE. I WAITED 6 WEEKS TO GET MY CAR BACK, AS THEY KEPT PUSHING ME WHEN THE INVESTIGATION WOULD FINISH. DURING THIS TIME I WAS UBERING TO MY TWO JOBS, AS THEY NEED PROVIDED A RENTAL CAR. THEY SAID CHRYSLER WOULD COVER THE RENTAL ONCE I GOT MY CAR BACK AND TO PROVIDE RECEIPTS. SEEING HOW THIS COMPANY OPERATES, I KNEW THIS WOULD NOT BE THE CASE. THEY EVENTUALLY DECIDED TO DO NOTHING ABOUT MY CAR. IT WAS A TINY CHIP THAT MADE THE AIRBAG DEPLOY (THEY ADMITTED IT WAS AN ISSUE) BUT THAT THEY WOULD ONLY REPLACE THE CHIP. I WAS LEFT WITH 2.4K IN REPAIRS TO MY CAR. THEY REFUSED TO PAY FOR ANYTHING, EVEN THOUGH IT WAS THEIR CHIP FAILURE THAT MADE THE AIRBAG GO OFF IN THE FIRST PLACE.

Mileage: 120,000

Aug 15, 2018 Crash

ON 8-15-2018, I (DRIVER/OWNER OF A 2003 JEEP LIBERTY SPORT) WAS LEAVING MY PARKING SPOT AT A CONVENIENCE STORE. WHEN I PUT THE VEHICLE IN REVERSE, IT IMMEDIATELY STARTED SPEEDING BACKWARDS. WHEN I APPLIED THE BRAKES WITH ALL THE FORCE I COULD MUSTER, IT FAILED TO STOP THE VEHICLE. THE TIRES WERE SQUEALING & BLACK TIRE MARKS WERE LEFT ON THE PAVEMENT. MY VEHICLE STOPPED WHEN I SLAMMED INTO THE FRONT END OF A PARKED CAR WHICH WAS NEXT TO A GAS PUMP WITH THE DRIVER INSIDE. FORTUNATELY NOBODY WAS HURT. NO POLICE REPORT WAS FILED BUT MY INSURANCE COMPANY WAS CALLED IMMEDIATELY TO REPORT IT. "TAKATA RECALL" I WENT TO THE LOCAL JEEP DEALERSHIP (BLUEBONNET JEEP IN NEW BRAUNFELS,TX.) WITH THE RECALL NOTICE IN HAND. THE EMPLOYEE IN THE DRIVE-UP SERVICE LANE CALLED THE OFFICE TO VERIFY IF PART WAS IN STOCK. IT WAS NOT. SHE MADE AN APPOINTMENT FOR 2 WEEKS FROM THAT DATE. I RETURNED WITH MY VEHICLE ON MY SCHEDULED APPOINTMENT DATE & WAS NOTIFIED BY A DIFFERENT EMPLOYEE THAT PART(S) WERE STILL NOT AVAILABLE & WAS TOLD THAT AN INDIVIDUAL NEEDED TO INSPECT MY VEHICLE FIRST BUT HE DIDN'T KNOW WHEN THE INSPECTOR WOULD BE AVAILABLE TO DO IT. I TOLD THAT EMPLOYEE THAT THEY WEREN'T SERIOUS ABOUT REPLACING THE PART(S) NEEDED. SO I GOT BACK IN MY CAR & DROVE HOME.

Mileage: 148,000

Aug 14, 2018

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED AT TUTTLE-CLICK FORD LINCOLN (40 AUTO CENTER DR., IRVINE, CA 92618, (949) 472-7400) PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,149.

Mileage: 117,149

Jun 1, 2018

AIR BAG LIGHT KEEPS BLINKING ON AND OFF WHILE STANDING AND DRIVING

Apr 17, 2018

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO MENTIONED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO RESPOND RIGHT AWAY, BUT LATER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO NOTIFY HER OF WHEN THE VEHICLE WOULD BE INSPECTED. THREE WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED THAT THE RECALL REPAIRS WOULD BE FREE OF CHARGE. THE VEHICLE WAS TAKEN TO THE DEALER (CLEAR LAKE CHRYSLER JEEP DODGE (15711 GULF FWY, WEBSTER, TX 77598, 281-481-1000) FOR THE RECALL REPAIRS PER THE MANUFACTURER'S RECOMMENDATION. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

Apr 3, 2018

CAR WAS RECALLED FOR AIR BAG COMPUTER. I TOOK THE CAR IN THEY REPLACED THE PART THEY WERE SUPPOSED TO. WHEN I PICKED UP THE CAR THE AIR BAG LIGHT WAS ON. WHEN I WENT BACK IN THEY TOLD ME THAT THEY ONLY REPLACE THE PART AND DON'T TEST IT WHEN DONE BECAUSE CHRYSLER DOES NOT PAY FOR IT. I VERIFIED THIS WITH CRYSLER THIS IS TRUE. MY SAFTY CONCERN IS THAT THEY PUT CARS BACK ON THE ROAD WHERE THEY MAY NOT BE SAFE. DON'T KNOW IF THE AIR BAGS COULD GO OFF ACCIDENTALLY OR IF THEY WORK AT ALL.

Mileage: 158,000

Mar 29, 2018

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG WARNING LIGHT ON DASHBOARD NEVER ILLUMINATED UNTIL DEALERSHIP COMPLETED AIR BAG RECALL SERVICE AND THEIR REFUSAL TO DIAGNOSE THE PROBLEM. *M *TR

Jan 31, 2018 Crash

I HAVE FILLED A REPORT ON MY VEHICLE NOT DEPLOYING AIR BAGS THREE WEEKS AGO. I WAS TO RECIEVE AN EMAIL ASKING FOR PICTURES FROM AN AGENT. HAVE NOT RECIEVED AN EMAIL FROM ANY OF YOUR AGENTS. I HAVE CHECKED ALL MY FOLDRES ON MY COMPUTER FOR AN EMAIL FROM YOU, WITHOUT ANY FINDINGS. PLEASE CONTACT ME WITH THE CASE NUMBER AND AGENT EMAIL, SO I CAN SEND THE PICTURES OF MY VEHICAL. THE ACCIDENT WAS 12/20/2017 AT ABOUT 1500 HRS, HEADING EAST ON HWY 10 AND ACCIDENT ON FERRY STREET. THE VEHICAL IS A 2003 JEEP LIBERTY. THE AIR BAGE DID NOT DEPLOY ON INPACT. YOUR SERVICE IS TRULY NEEDED WITH THIS INVESTIGATION. THANK YOU.

Mileage: 166,000

Jan 29, 2018

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DRIVER SUSTAINED HAND INJURIES. THE CONTACT WAS SEATED IN THE PASSENGER SEAT AND SUSTAINED FACE INJURIES. NEITHER OCCUPANT RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

Jan 26, 2018

AIR BAG LIGHT IS ALUMINATING AND CAN HEAR AIR CRACKLING FROM WHICH APPEARS TO BE INSIDE OF THE STEERING WHEEL WHILE DRIVING

Mileage: 103,000

Jan 24, 2018

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIRS. *SMD *JS

Jan 17, 2018 Crash

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAGS NOT BEING DEPLOYED DURING AN AUTO ACCIDENT AFTER AIRBAG SAFETY RECALL REPAIR. *LD THE CONSUMER STATED NEITHER OF THE AIRBAGS DEPLOYED. THE GRANDCHILD HIT THE WINDSHIELD. *JS

Jan 8, 2018 Crash

WEDNESDAY DECEMBER 20 2017, MY WIFE AND I WERE DRIVING EAST ON HWY 10 DURING SNOWY CONDITIONS, WHEN WE HIT BLACK ICE AT 50 MPH. THE VEHICLE SPUN 360 AND HIT A GUARD RAIL AT 40-45 MPH. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY RESULTING MAJOR INJURIES TO MY WIFE (PASSENGER) BROKEN STERNUM AND RIGHT BROKEN TIBIA, WHICH WAS CORRECTED WITH MAJOR SURGERY AND REHABILITATION. THE ROADS WERE SNOWY, TRAFFIC WAS AT 45-50MPH IN A 60 MPH SPEED LIMIT ZONE. THE ACCIDENT HAPPENED ON HWY10 E AND FERRY ST IN ANOKA MINNESOTA. THE JEEP LIBERTY IS TOTALED AND MY WIFE IS SUFFERING FROM INJURIES WOULD HAVE BEEN SEVERE, WOULD THE SAFETY AIRBAGS HAD DEPLOYED AND KEPT MY WIFE FROM MOVING FORWARD INTO THE DASH. *BF *TR

Mileage: 164,000

Jan 3, 2018

I TOOK MY VEHICLE TO THE DEALERSHIP TO HAVE THE ORC MODULE REPLACED AS PART OF RECALL CAMPAING R06. THE SERVICE WRITER INFORMED ME THAT AFTER R/R OF ORC, THEY HAD TO REPLACE THE FRONT IMPACT SENSORS, WHICH WAS NOT PART OF THE RECALL, AND AFTERWARDS THEY COULD NOT COMMUNICATE WITH THE ORC AND IT WOULD COST ME $100.00 OR SO TO HAVE ISSUE DIAGNOSED. I COULDN'T AFFORD IT AND NOW HAVE NO AIR BAGS. ALSO AFTER LEAVING THE DEALERSHIP I NOTICED THE PASS. SEATBELT IS IN A CONSTANT LOCKED POSITION WHILE THE DRIVERS SIDE SEAT BELT NEVER LOCKS EVEN WHEN BRAKES ARE APPLIED. FCA SAID I WLD NEED TO PAY FOR THE DIAGNOSIS & IF FOUND TO BE RELATED TO THE ORC RECALL FCA WOULD REIMBURSE ME BUT I CAN'T AFFORD THE DIAGNOSIS FEE. SO NOW I HAVE TO DRIVE A VEHICLE WITH NO AIR BAGS AND NO SEAT BELTS. HOW CAN THIS BE CONSIDERED A REMEDY TO A RECALL SITUATION? FCA STATED THAT IT DID SOUND LIKE IT WOULD BE RELATED TO THE ORC RECALL. IF THAT IS THE CASE WHY SHOULD I HAVE TO PAY FOR THE DIAGNOSIS? IT DOESN'T SOUND LIKE TO ME THAT FCA TRULY CARES ABOUT THE SAFETY OF THEIR CUSTOMERS. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS RECTIFIED WITHOUT COST TO THE CUSTOMER? THIS HAPPENED IN MAY OF 2016 & I DIDN'T KNOW I COULD REPORT THE INCIDENT TO ANYONE OR SHOULD EVEN QUESTION IT UNTIL I SPOKE WITH A NEIGHBOR WHO USED TO WORK FOR A DEALERSHIP WHO ADVISED ME TO LOOK INTO THE ISSUE FURTHER AS HE SAID IT DIDN'T SOUND RIGHT TO HIM.

Mileage: 172,624

Oct 3, 2017

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN INTO HAVE THE REPAIRS COMPLETED, BUT THE DEALER WAS UNAWARE WHICH MODULE WAS NEEDED FOR THE REPLACEMENT. THE DEALER CHARGED A FEE TO DIAGNOSE THE FAILURE. THE CONSUMER DECLINED. UPDATED 10/03/2017*JS

Aug 11, 2017

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THEIR VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR THE AIR BAGS. PRIOR TO RECEIVING THE REPAIR, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED; HOWEVER, DUE TO THE DEPLOYMENT, THE SEAT BELT WARNING INDICATOR WAS CURRENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE ED VOYLES CHRYSLER JEEP DEALER IN MARIETTA, GA WHERE IT WAS DIAGNOSED THAT THE SEAT BELT PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.

Mileage: 280,000

Aug 8, 2017

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER AND DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A CHEMICAL BURN AND AN ABRASION TO THE LEFT ARM, FROM THE WRIST DOWN TO THE ELBOW. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BY MEDICAL STAFF. AN UNKNOWN CHRYSLER DEALER LOCATED IN MICHIGAN (RECALL DEPARTMENT) WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO REPLACE THE AIR BAGS, AND THAT ONLY THE ROC MODULE SHOULD BE REPLACED UNDER THE RECALL. THE CONTACT'S INSURANCE COMPANY STATED THAT THE REPAIR WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS UNDER RECALL. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Jul 21, 2017

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 7 MPH, THE PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED SWELLING ON THE RIGHT HAND FROM THE WRIST TO THE FINGERS, AND THE LEFT HAND PINKY FINGER WAS SWOLLEN AND HAD BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE FOLLOWING DAY, THE CONTACT RECEIVED AN EMAIL STATING THAT THERE HAD BEEN AN OPEN RECALL SINCE FEBRUARY OF 2015 AND THAT THE MANUFACTURER WOULD NOT BE ABLE TO ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 32023801. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

Mileage: 169,000

Jun 8, 2017 Crash

CPSC: 2003 JEEP LIBERTY STRUCK A TREE HEAD ON AND THE AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS INSPECTED AND HAD A CLEAN AND CLEAR CAR FAX OF NO PRIOR DAMAGE HISTORY. *BF UPDATED 06/13/2017*JS

Jun 6, 2017

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO (5910 S LOUISE AVE, SIOUX FALLS, SD 57108) WHERE THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIR, AND THE VEHICLE WOULD NOT BE REPAIRED WHILE THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Jun 4, 2017

WE KEEP GETTING RECALL NOTICES ON THE AIR BAGS ON OUR JEEP. HOWEVER, EVERY TIME WE TAKE IT TO THE DEALER FOR REPAIR WE ARE TOLD THEY DO NOT HAVE THE PARTS TO FIX IT. THEY TELL US THEY WILL CALL WHEN PARTS AND SOLUTION IS AVAILABLE. WE HAVE TAKEN NOTICES IN TO THEM 3 TIMES AND IT IS STILL NOT FIXED AS THEY SAY THEY DO NOT HAVE PARTS. ARE WE BEING PLAYED BY A DEALER WHO DOES NOT WANT TO FIX THIS? OR ARE THERE REALLY NO PARTS TO FIX THIS ISSUE?

Apr 19, 2017 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT WAS THE FRONT PASSENGER IN THE VEHICLE. THE DRIVER STATED THAT THE VEHICLE FELT AS IF THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE GROUND. THE VEHICLE FISHTAILED AND COLLIDED WITH THE MEDIAN, ROLLED SEVERAL TIMES, SPUN OUT, AND LANDED ON ITS ROOF. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AND OTHER AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED TWO BROKEN FINGERS ON THE LEFT HAND, CONTUSIONS, LEFT BODY SIDE MUSCLE SORENESS, AND A CONCUSSION. THE REAR PASSENGER OCCUPANT SUSTAINED A CUT TO THE RIGHT ARM AND LEFT LEG AND BRUISING. THE MIDDLE REAR PASSENGER SUSTAINED MINOR BRUISING, AND THE DRIVER SIDE REAR PASSENGER SUSTAINED BACK INJURIES. ALL OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. SEVERAL MONTHS AGO, THE VEHICLE WAS SERVICED PER A BALL JOINT RECALL AND A POSSIBLE CONTROL ARM RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. ..UPDATED 05/09/17 *BF *AS

Mileage: 131,000

Apr 19, 2017

I HAD MY RECALLED OCCUPANT RESTRAINT MODULE FIXED. HOWEVER, WHEN WE DRIVE THE CAR THE AIR BAG LIGHT /CHIME COMES ON AND THEN THE LIGHT WILL GO AWAY. THIS HAPPENS WHEN TURNING OR DRIVING FORWARD.

Mileage: 92,000

Apr 19, 2017 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 03V460000 (SUSPENSION). THE VEHICLE WAS SERVICED UNDER BOTH RECALLS HOWEVER WHILE DRIVING AT 60 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER IN THE OTHER VEHICLE COMPLAINED OF MINOR ELBOW PAIN. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A POLICE OFFICER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Apr 8, 2017 Crash

HELLO, OUR JEEP OFTEN OR ALWAYS HAD THE AIRBAG LIGHT WARNING ON THE DASHBOARD. THIS WAS A CONCERN OF OURS, AND WE HAD HEARD AWHILE BACK THAT THERE WAS A RECALL ON JEEP LIBERTYS AIRBAG. WHEN ATTEMPTING TO TAKE IT IN FOR THE RECALL FIX, THE COMPANY WANTED AN AMOUNT OF MONEY THAT WE COULDN'T AFFORD. RECENTLY MY MOM WAS IN A CAR WRECK, DESTROYING THE VEHICLES ENTIRE FRONT AND MAKING IT UNUSABLE. SHE TOLD ME SHE ONLY RECEIVED BURNS AND THAT SHE PROBABLY WOULDV'E BEEN OK IF THE DAMAGED AIRBAGS WERE FIXED. SHE MENTIONED TO ME SHE RECEIVED BURNS ON HER ARMS THAT WERE THE FAULT OF THE BAD AIRBAGS THAT WERENT ANY GOOD. SHE WOULD BE WILLING TO EXPLAIN THIS BETTER THAN I CAN SINCE I ONLY KNOW THAT MUCH. HER HAND THIS MORNING IS NOW SWOLLEN FROM THE INJURY. THE VEHICLE WAS IN A HEAD ON CAR COLLISION WITH ANOTHER PERSON SET TO ENTER THE FREEWAY ON A CITY STREET

Mileage: 137,000

Mar 8, 2017

TOOK JEEP TO CHRYSLER/JEEP ON FRONT ST. BINGHAMTON, NY 4-16-15 SAID I HAD TO WAIT FOR CHRYSLER CO TO CONTACT ME FOR RECALL, NEVER DID, SONEONE UNPLUGGED IT, LIGHT IS ON ALL THE TIME. NOT SAFE

Mar 3, 2017

ON NOVEMBER 14,2016 I HAD THE OCCUPANT RESTRAINT CONTROL MODULE REPLACED DUE TO A RECALL LAUNCHED ON NOVEMBER 25,2015. IN THE RECALL IT ALSO STATED THAT THE SENSORS WERE TO BE REPLACED. SINCE THE "FIX" MY AIR BAG LIGHT HAS GONE ON AND OFF, NOW FOR THE LAST THREE WEEKS THE AIR BAG LIGHT IS ON ALL THE TIME. WAS TOLD BY AUTO NATION JEEP DEALER ON MARCH THIRD 2017 THAT IT WOULD COST ME APPROXIMATELY $787 AND CHANGE TO FIX. WAS ALSO TOLD THAT THE SENSORS FOR MY VEHICLE WERE NOT PART OF THE RECALL. NEED TO KNOW IF I SHOULD TAKE IT TO ANOTHER DEALER OR ANY OTHER OPTIONS NEEDED TO TAKE.

Jan 29, 2017

ON MARCH 2015 DUE TO A RECALL M35 (ORC FILTER CIRCUIT) FOR AIRBAGS WAS INSTALLED ON MY VEHICLE. AFTER INSTALLATION MY AIRBAG LIGHT CAME ON (MY JEEP NEVER, NEVER HAS ISSUES WITH AIRBAGS UNTIL THEY INSTALLED PART. RECENTLY I RECEIVED ANOTHER RECALL FROM FCA R06 (OCCUPANT RESTRAIN MODULE) DUE TO INSTALLATION OF M35 ORC FILTER CIRCUIT TO THE AIRBAG MODULE. ALSO THERE IS A REVISION DATED MAY 2016 TO REMOVE RECALL M35 (ORC FILTER CIRCUIT MODULE) AND REPLACE AIRBAGS CONTROL MODULE WITH FRONT IMPACT SENSORS. I ONLY TOOK VEHICLE FOR EXTRA SAFETY MEASUREMENTS. AND DUE TO INSTALLATION OF AIRBAG CONTROL MODULE FILTER CIRCUIT MY AIRBAGS SYSTEM GOT AFFECTED/DAMAGE.

Jan 12, 2017

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/10/17*LJ UPDATED 09/06/2017*JS

Dec 29, 2016

TAKATA RECALL STILL WAITING TO BE REPAIRED

Dec 16, 2016

RECALL 15V-673 DEALER STILL UNABLE TO REPAIR RECALL - STATES NO PARTS AVAILABLE FROM CHRYSLER

Dec 13, 2016

HI,I REALLY HAVE A PROBLEM WITH THE EASTCHESTER CHRYSLER JEEP DOGE DEALER IN THE BRONX NY 10466, I TOOK FEW TIMES TO TRY TO FIXED THE RECALL ( RO6 ) TO THE ABOVE DEALER BUT UNFORTUNATELY THEY NEVER HAD THE PIECE.I MADE AN APPOINTMENT WE THEM TO RESERVE THE PART BUT THEY NOT AVAILABLE TO FIXED.

Dec 7, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 2, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

Nov 21, 2016

JEEP WAS IDLING IN PARK OFF THE ROAD IN OUR PASTURE. PASSENGER AIR BAG DEPLOYED AN ABOUT 1-2 SECONDS LATER DRIVERS AIR BAG DEPLOYED STRIKING ME.

Mileage: 135,000

Nov 8, 2016 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED FROM BACK AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 89,000

Oct 28, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 25, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 24, 2016 Crash

MY COMPLAINT IS THAT OF THE AIR BAGS IN THIS VEHICLE. ON SATURDAY OCTOBER 15, 2016 I WAS REAR ENDED BY ANOTHER VEHICLE AND FORCED INTO A TELEPHONE POLE STOPPING ME IN MY TRACKS. THROUGH THE REAR IMPACT WITH THE VEHICLE STRIKING ME AND THE FRONT COLISION WITH THE TELEPHONE POLE THE AIR BAG SYSTEM IN THE VEHICLE DID NOT DEPLOY.

Mileage: 185,342

Oct 23, 2016 Crash

I HAD TAKEN MY CAR INTO A JEEP DEALERSHIP IN JULY OF 2015 TO GET A RECALL FOR THE AIRBAGS FIXED. THEY TOLD ME THAT THEY DID NOT HAVE THE PARTS NECESSARY TO FIX IT BUT THAT THEY WOULD CONTACT ME WHEN THE PARTS BECAME AVAILABLE. FIRST OF ALL I NEVER HEARD BACK FROM THEM, I STILL HAVEN'T EVEN TO THIS DAY BUT I DID RECEIVE AN OFFICIAL NOTICE FOR THE RECALL IN THE MAIL. ON APRIL 3, 2016 I WAS INVOLVED IN A HEAD ON COLLISION WHICH ENDED WITH ME IN THE HOSPITAL WITH SEVERE TRAUMA TO MY SPINE AND MY CAR TOTALED. IN THIS ACCIDENT MY AIRBAGS FAILED TO DEPLOY EVEN THOUGH SEVERAL SENSORS WERE HIT IN THIS ACCIDENT. I'M VERY LUCKY THAT I AM STILL ACTUALLY ALIVE BUT I AM EXTREMELY DISTRAUGHT OVER THE FACT THAT I COULD HAVE AVOIDED INJURIES IF MY AIRBAGS HAD DEPLOYED. SOMEONE NEEDS TO MAKE THIS RIGHT. ATTACHED IS AN IMAGE OF WHAT MY CAR LOOKED LIKE FOLLOWING THE ACCIDENT.

Mileage: 176,000

Oct 23, 2016

I HAVE REPORTED MY JEEP LIBERTY AIR BAG RECALL NUMEROUS TIMES TO THE MASSEY YARDLEY CHRYSLER PLYMOUTH 777 NORTH STATE ROAD7 PLANTATION FL 33317 PHONE 954 327 4000 ...AS I HAVE RECEIVED NUMEROUS RECALL NOTICES AND EVERY TIME I TAKE THE CAR TO THEM I AM ADVISED THEY PUT MY NAME ON A LIST FOR THE PART AND I WILL BE CONTACTED WHEN IT ARRIVES THE LAST TIME I REPORTED IT WAS ON JUL 21 2016 AND ADVISED THE REP [XXX] THAT MY AIR BAG LIGHT STAYS ON WHEN IM DRIVING AND I WAS ADVISED NOT TO WORRY WHEN THE PART COMES IN I WILL BE NOTIFIED UP UNTIL NOW I HAVE NOT BEEN ADVISED COULD SOMEONE PLEASE HELP WHERE I CAN TAKE MY JEEP TO BE REPAIRED I WILL BE GREATLY APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 11, 2016

I JUST RECEIVED A CALL FROM JEEP THAT AN OUTSTANDING RECALL IS STILL ON MY VEHICLE AND LOOKING BACK SOME MONTHS AGO, I BROUGHT MY CAR INTO A DEALER TO HAVE ALL OF THE RECALLS FIXED AND THEY SAID THEY NEED TO ORDER A PART FOR ONE OF THE RECALLS. I NEVER RECEIVED A CALL BACK STATING THAT THE PART WAS READY TO BE INSTALLED. HAD IT NOT BEEN FOR THIS CURRENT CALL FROM JEEP I WOULD HAVE FORGOTTEN ALL ABOUT IT. I JUST DON'T HAVE TIME TO KEEP BRINGING THIS CAR IN AND WAITING FOR PARTS TO BE INSTALLED ON IT.

Sep 27, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). A DAY AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE SPEED SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC TOOK PICTURES OF THE DIFFERENTIAL AND THE CONTACT TOOK THE PART BACK TO THE DEALER. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 19, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 16, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

Sep 9, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 7, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (AIR BAGS) AND 15V046000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 6, 2016

BOTH AIRBAGS ON 2003 JEEP LIBERTY DEPLOYED FOR NO REASON. THERE WAS NO ACCIDENT. I WAS PULLING OUT OF THE DRIVEWAY. THERE WERE NO PASSENGERS IN THE VEHICLE, ONLY THE DRIVER. JEEP HAS DENIED RESPONSIBILITY FOR THIS CLAIM INDICATING THAT THERE WAS AMPLE TIME TO HAVE THE RECALL REPAIRED. HOWEVER, I DID NOT RECEIVE ANY RECALL NOTICES. JEEP HAD AND CONTINUES TO HAVE THE WRONG ADDRESS ON FILE. MY ADDRESS UPON MOVING IS PROMPTLY CHANGED, YET JEEP CONTINUES TO HAVE THE WRONG ADDRESS ON FILE.

Mileage: 102,000

Aug 30, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2015. THE DEALER ADVISED THE CONTACT THAT THEY WERE STILL AWAITING PARTS. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 30, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Aug 18, 2016

I DO NOT HAVE ANY CHANGE OF MY VEHICLE (FRONT SIRBAG OR SEATBELT). MY JEEP LIBERTY 2003. MY SEATBELT DRIVER IS WRONG, SINCE DATE THAT I BOUGHT IT.

Aug 17, 2016

I BROUGHT OUR JEEP TO THE BROOKDALE CHRYSLER JEEP FOR A OCCUPANT RESTRAIN MODULE RECALL. UPON PICKING UP THE VEHICLE WE NOTICED THE SEAT BELT LIGHT ON, SO I INFORMED THE SERVICE MANAGER. THEY WHERE NONCHALANT ABOUT IT . THEY SUGGESTED MY WIFE HAD SOMETHING ON THE SEAT WHICH SHE DID NOT. THE SOLUNTION WAS FOR ME TO PAY TO HAVE IT TAKEN OUT AND ANOTHER INSTALLED. WE ASKED ABOUT A LOANER VEHICLE AND HE STATED WE HAD TO RENT ONESPITE GOVERNMENT REQUESTS THAT THEY PROVIDE RECALL CUSTOMERS WITH A FREE LOANER. I NOW HAVE A AIR BAG LIGHT ON WHICH WAS NOT THERE BEFORE THEY INSTALLED THE OCUUPANT RESTRAINT MODULE. THIS IS A DIRECTLY RELATED PART AND BROOKDALE CHRYSLER IS LEAVING US HANGING. NO LOANERS CAR SIGNS ANY WHERE IN SIGHT (VIOLATION)

Jul 25, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 6, 2016

TAKATA RECALL WE HAVE TAKEN IT IN SEVERAL TIMES TO CARL GREGORY ON VICTORY DR. THEY KEEP SAYING THE PARTS ARENT IN AND THEY WILL CALL, BUT THEY NEVER DO. THIS HAS BEEN GOING ON FOR OVER A YEAR.

Mileage: 125,000

Jun 27, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/12/16 *BF THE CONSUMER STATED THE AIR BAG WAS REPLACED . UPDATED 09/20/16.*JB

Jun 23, 2016

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE RECALL INSTALLATION REPAIRS AND AIRBAG INDICATOR LIGHT STATES OUT OF ORDER. *SMD THE RECALL WAS FINALLY COMPLETED ON JUNE 4, 2016, AFTER APPOINTMENTS WERE RE-SCHEDULED AND/OR CANCELLED. *JB

Jun 10, 2016 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE, SPUN OUT, AND CRASHED INTO A BRICK HOUSE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, HIP, PELVIS, RIBS, NECK, BACK, AND STOMACH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO THE ORIGINAL OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000. UPDATED 08/16/16*LJ THE CONSUMER HIT A CAR, THE VEHICLE WENT OUT OF CONTROL, AND CRASHED INTO A HOUSE. UPDATED 10/05/16.*JB

Mileage: 170,000

Jun 8, 2016 Crash

AIR BAGS DID NOT DEPLOY AFTER MAKING 2 IMPACTS, TOTALING VEHICLE DEAR CHRYSLER/JEEP MY NAME IS [XXX] AND I HAVE BEEN THE PROUD OWNER OF A 2003 JEEP LIBERTY RENEGADE. ON JUNE 3, 2016 I WAS STRUCK BY ANOTHER MOTORIST ON MY HOME FROM WORK. I COMMUTE EVERY DAY FROM THE SOUTHWEST SUBURBS OF CHICAGO TO DOWNTOWN CHICAGO. I HAVE TAKEN THE UTMOST PRIDE IN MY JEEP, PROVIDING REGULAR MAINTENANCE. IN THE PAST 6 MONTHS I HAVE SPENT OVER $1500 IN REPLACEMENTS. I RECENTLY PURCHASED 4 BRAND NEW TIRES, A NEW ALTERNATOR, A NEW MUFFLER, OIL PRESSURE SWITCH AND AN EVAP SENSOR. I HAVE ALSO MADE PURCHASES TO CUSTOMIZE MY JEEP, BY ADDING NEON LIGHTS IN THE INSIDE, SEAT COVERS, AND A NEW STEREO SYSTEM. ASIDES FROM ALL THE LOVE AND ATTENTION I PUT INTO MY JEEP, THERE WAS SOMETHING ABOUT MY ACCIDENT THAT SCARED ME THE MOST. AFTER THE OTHER VEHICLE STRUCK ME, MY JEEP KEPT ON ROLLING, HOPPING A CURB, NARROWLY MISSING A TREE AND HOPPING ANOTHER CURB AND TOTALING MY JEEP. I SUFFERED A LEFT KNEE CONTUSION IN THE END. THE REAL HORROR IS THAT MY AIR BAGS DID NOT DEPLOY. FOR MY VEHICLE TO MAKE 2 LARGE IMPACTS AND NO AIR BAGS HAS LEFT ME WITH A COMPLETE DISTRUST IN THE BRAND. IF MY LIFE WAS AT A HIGHER RISK OR IF I HAD STRUCK THAT TREE OR ANY OTHER VEHICLE ON THE ROAD, IT'S SAD TO THINK THAT THE ONE SAFETY FEATURE THAT COULD HAVE SAVED MY LIFE, TOOK NO ACTION. YES, A PRODUCT LIABILITY LAWSUIT IS POSSIBLE BECAUSE OF THIS, BUT I WANT TO ENSURE 100% THAT THEY?RE MAY BE THOUSANDS OUT THERE THAT PUT THEIR TRUST IN THEIR JEEP, NOT KNOWING THAT IT COULD POSSIBLY BE A FATAL MISTAKE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 109,000

Jun 3, 2016

AIRBAG LIGHT WILL NOT RESET. CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAS HAD THE AIRBAG DEPLOY.

Mileage: 144,000

May 25, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED SEVERAL NOTICES FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT MADE SEVERAL CALLS TO THE DEALER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 16, 2016

TAKATA RECALL. ATTEMPTED TO GET THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE REPLACED. I WAS TOLD IN 2015 THEY DIDN'T HAVE THE PART. WAS THEN TOLD IN 2016 THAT THEY NEVER RECEIVED THE PART. HAVE PLACED NUMEROUS CALLS CHECKING TO SEE IF THE PART CAME IT. CALLS WERE NOT RETURNED. NOW HOW DO I GET THIS DONE? ABOUT 6 MONTHS AGO MY AIRBAG LIGHT STARTED COMING ON AND OFF. HOW DO I GET THIS TAKEN CARE OF, IF, AS CLAIMED, THE DEALERSHIP NEVER RECEIVED THE PART TO DO THE WORK?

May 10, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6730000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ UPDATED 07/25/16.*JB

May 9, 2016 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS RUN OFF THE ROAD BY ANOTHER VEHICLE. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD TRAUMA, INJURIES TO THE LEFT HUMERUS, RIGHT WRIST, EIGHT BROKEN RIBS, AND PUNCTURED LUNGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

May 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 14, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 06/22/16.*JB

Apr 13, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 12, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 5, 2016

FOR AT LEAST 2 YEARS, I HAVE HAD PROBLEMS WITH THE AIR BAG LIGHT. I HAVE NEVER HAD AN ACCIDENT. I CAN BE DRIVING AND AFTER ABOUT 10 MINUTES, THE LIGHT WILL COME ON AND STAY ON. I HAVE HAD ONE RECALL TAKEN CARE OF AND IT DID NOT CORRECT THE PROBLEM. I HAVE A PENDING RECALL AND ACCORDING TO THE DEALER, THE PARTS ARE STILL NOT IN. I WOULD LIKE TO SELL MY VEHICLE, BUT I PROBABLY CAN'T WITH THE AIRBAG LIGHT ON. I ONLY HAVE 84,000 MILES.

Mileage: 65,000

Apr 4, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

Apr 4, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER REPAIRED THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS REPAIRED; HOWEVER, THE AIR BAG LIGHT ILLUMINATED AFTER THE REPAIR. THE AIR BAG LIGHT WAS NOT ILLUMINATED WHEN THE VEHICLE WAS TAKEN IN FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Mar 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER INDICATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) ON AUGUST 1, 2016; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. YEARS LATER, WHILE TURNING RIGHT INTO A PARKING LOT, THE LOWER BALL JOINT FRACTURED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALL JOINT FRACTURED AND DAMAGED THE AXLE AND THE FRONT DRIVER SIDE TIRE. THE MANUFACTURER REFUSED TO COVER THE REPAIR. THE CONTACT WAS ALSO UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 180,000

Mar 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 29, 2016

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG AND SEAT BELT ISSUES AT DEALERSHIP. *SMD THE CONSUMER STATED THE DEALER DID NOT WANT TO GIVE HIM AN APPOINTMENT, BECAUSE THEY NEEDED AUTHORIZATION. *JB

Mar 29, 2016 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ADDING AIR INTO THE TIRES OF THE VEHICLE, THE DRIVERS SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS INVOLVED IN A MINOR ACCIDENT WHERE THE CONTACT HIT A PATCH OF BLACK ICE, SHORTLY AFTER THE REPAIR AND THE AIR BAG FAILED TO DEPLOY UNTIL RECENTLY. THE CONTACT STATED THAT A POLICE REPORT WAS FILED FOR THE ACCIDENT. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.

Mileage: 136,000

Mar 29, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

Mar 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE CONTACT SUSTAINED BURNS AND CONTUSIONS ON HER ARMS WHICH REQUIRED MEDICAL ATTENTION. AN INCIDENT REPORT WAS FILED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Mar 28, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 150,000

Mar 21, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT MENTIONED THAT A WHITE SUBSTANCE AND METAL FRAGMENTS EMITTED FROM THE AIR BAG. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BUT WAS UNABLE TO OBTAIN THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Mar 14, 2016 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY WEATHER, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A BRIDGE ABUTMENT. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND CHEST BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED AND RELEASED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,993.

Mileage: 168,993

Mar 10, 2016

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE AND AIRBAG INADVERTENT DEPLOYMENT RECALL WORK NOT COMPLETE. *SMD THE DEALER INFORMED THE CONSUMER BOTH RECALL WERE COMPLETE. HOWEVER, THE CONSUMER DISCOVERED FROM ANOTHER WEBSITE, THE RECALLS WERE LISTED AS INCOMPLETE. THE SERVICE ADVISOR AT THE DEALER STATED ON THE FUEL RECALL WAS DONE AND IT ONLY REQUIRED AN INSPECTION. IT WAS LATER DISCOVERED, NONE OF THE REPAIRS WERE DONE.*JB

Mar 6, 2016

"TAKATA RECALL I ALSO HAVE BEEN EXPERIENCING BALL JOINT BREAKAGE AND NEED TO KNOW HAS THERE BEEN A RECALL ON MY VEHICLE BECAUSE IT HAS HAPPEN TO ME AS OF TODAY. PLEASE GET BACK TO ME AND I WILL CONTINUE TO RESEARCH MYSELF. I WAS BACKING UP INTO A PARKING SPOT WHEN THE RIGHT LOWER BALL JOINTS BROKE AWAY.

Mileage: 270,000

Feb 27, 2016

TAKATA RECALL LEWIS CHRYSLER/JEEP OF FAYETTEVILLE, ARKANSAS RETURNED THE JEEP TO ME WITH NO RECEIPT AND SAID THE WORK WAS DONE. THE JEEP WAS SCHEDULED AT 9AM ON FEB.23.. AT 12:30PM THEY CALLED AND SAID IT HAD NOT BEEN STARTED YET. AT 1:30 THEY CALLED SAYING IT WAS DONE. THE GAVE ME THE KEY AND THAT WAS IT. I WENT HOME AND LOOKED AT MY TOYOTA RECEIPT FOR A SIMILAR RECALL. IT WAS VERY DETAILED. I RETURNED THE NEXT MORNING AND ASKED FOR A RECEIPT. THEY GAVE ME ONE WITH NO DETAILS. I SHOWED THE TOYOTA RECEIPT AND ASKED FOR THE SAME INFORMATION. FIRST THEY SAID THAT CHRYSLER/JEEP NEVER GIVES DETAILED RECEIPTS. AFTER I INSISTED, 10 MINUTES PASSED WHILE THEY WERE BACK IN THE OFFICE. THEY CAME OUT AND SAID THE WORK HAD NOT BEEN DONE BECAUSE A SPECIAL PART WAS NEEDED THAT THEY DID NOT HAVE. THEY HAD SENT ME HOME THINKING THE WORK HAD BEEN COMPLETED. IF I HAD NOT RETURNED FOR THE RECEIPT I WOULD HAVE NEVER KNOWN THE DIFFERENCE. THEN AND ONLY THEN DID THE MANAGER APOLOGIZE AND TRIED TO BLAME THE TECHNICIAN FOR NOT TELLING HIM. IT WAS SUSPICIOUS FROM THE START, WITH NO RECEIPT ISSUED AND GOING FROM NOT EVEN IN THE GARAGE YET TO BEING DONE IN UNDER AN HOUR.

Feb 24, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 04/13/16*LJ UPDATED 06/06/18*JB

Feb 22, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 18, 2016

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD THE CONSUMER REFERENCED RECALL # 15V673000. *JB

Feb 18, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 14, 2016

THIS IS A COMPLAINT ABOUT FCA'S RECALL IMPLEMENTATION. FCA SIMPLY DOES NOT GET PARTS OUT TO DEALERS TO GET THE REPAIRS DONE. I HAVE BEEN WANTING TO GET THE RECALL WORK COMPLETED ON THE CAR BUT THE DEALERS DO NOT HAVE ANY PARTS TO DO THE REPAIRS. ALL THE NOTICES DO NOT MATTER IF THE MANUFACTURERS DO NOT GET PARTS OUT TO COMPLETE REPAIRS. FINE THEM IF THEY DON'T GET PARTS OUT TO DO THE REPAIRS!!!!

Mileage: 90,000

Feb 12, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 12, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 11, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/16*LJ UPDATED 07/25/16.*JB UPDATED 11/1/2017*JS

Feb 10, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 4, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 4, 2016

I HAVE A FEW ISSUES AND QUESTIONS. I PURCHASED MY JEEP THRU NAVY EXCHANGE SALES IN 2003, NEW. I LIVED IN SINGAPORE 2007-2013, ALL RECALLS POSTED FOR THESE YEARS WERE NOT PERFORMED ON MY VEHICLE AS THE CAR WAS IN STORAGE AND NO ONE DROVE IT. HOW CAN I GET THESE PREVIOUS YEARS RECALLS COMPLETED FOR MY 2003 LIBERTY JEEP? I CURRENTLY HAVE A OUTSTANDING RECALL FROM NOV 2015 THAT WAS REVIEWED BY THE JEEP DEALER SOUTHERN JEEP, LOCATED ON MILITARY HIGHWAY AND I HAVE YET TO RECEIVE ANY FEEDBACK WRT THE STATUS OF THE REPAIR, EVALUATION ETC... MY REAR WINDOW DEFROST MECHANISM IS INOPERABLE; IT HAS BEEN REPAIR ABOUT 5 TIMES BY JEEP DEALERS, IT WAS A RECALL A FEW YEARS BACK AND GUESS WHAT, IT STILL DOESN'T WORK AND THE WIRE IS JUST HANGING THERE IN A NON-WORKING STATUS. HELP! I'M A LOYAL JEEP OWNER, I HAVE (2), THIS MAY CHANGE....? PLS ADVISE[XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

Jan 28, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/2016*LJ *JS

Mileage: 180,000

Jan 28, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 25, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 25, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS IN PARK, THE AIR BAG DEPLOYED WITHOUT WARNING ON THE FRONT PASSENGER SIDE. THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE DEALER STATED THAT BECAUSE THE LIGHT HAD APPROXIMATELY 1,000 HOURS ON THE AIR BAG WARNING LIGHT, NO REPAIR WAS ABLE TO BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

Jan 22, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 21, 2016 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUFFERED FROM SORE SWOLLEN RIBS, A BROKEN RIGHT WRIST, AND A SWOLLEN LEFT HAND. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY THE MANUFACTURER WHO STATED THE AIRBAGS OPERATED AS DESIGNED. UPDATED 11/21/2017*JS

Mileage: 125,000

Jan 16, 2016 Crash

MY DAUGHTER WRECKED HER JEEP LIBERTY ON 1/14 AND AIRBAGS DID NOT DEPLOY. SHE RAN OFF ROAD HIT A DRAINAGE PIPE THAT WENT UNDER A DRIVEWAY PROCEEDED TO HIT A FIRE HYDRANT THEN A GUIDE WIRE THAT WENT TO A POWER POLE THEN THE CAR PROCEEDED TO ROLL SEVERAL TIMES. THE AIRBAGS DID NOT DEPLOY.

Mileage: 100,000

Jan 11, 2016

TAKATA RECALL. I HAVE RECEIVED RECALL NOTICES ON MY VEHICLE SINCE JULY 2014. NO JEEP DEALER IN SAN ANTONIO TX AREA HAS THE PARTS. MY VEHICLE REMAINS UNSAFE TO DRIVE.

Mileage: 55,000

Jan 8, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 5, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 4, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 31, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 31, 2015

I WAS SLOWING AT A LIGHT WHEN THE AIRBAG DEPLOYED. IT HIT MY STOMACH AND CHEST AND THE HORN STAYED ON. I JUMPED OUT OF MY JEEP AND THE DRIVER BEHIND ME GOT OUT TO SEE WHAT HAPPENED. THERE WAS SMOKE EVERYWHERE AND HE TOLD ME TO TURN ON THE JEEP TO MOVE IT OFF TO THE SIDE BUT I WAS TOO SCARED SO HE TURNED THE KEY TO PUT IT IN NEUTRAL AND WE PUSHED IT OFF TO THE SIDE. I WAITED OUTSIDE FOR MY HUSBAND TO COME AND THE HORN CONTINUED TO BEEP AND MY STOMACH WAS IN PAIN. I WAS ALREADY BRUISING AND MY FINGERS WERE COVERED IN BLACK POWDER...UPDATED 01/25/16 *BF.

Mileage: 3

Dec 18, 2015

TL* THE CONTACT OWNS A 2003 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ THE CONSUMER STATED THE AIR BAG RECALL, WAS RECTIFIED. HOWEVER, HE WAS NEVER NOTIFIED OF RECALL # 13V252000. UPDATED 06/27/16.*JB

Mileage: 77,000

Dec 17, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .....UPDATED 02/10/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 02/23/16.*JB

Dec 11, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 7, 2015

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER HAS BEEN TRYING TO GET THE AIR BAG ISSUE RESOLVED FOR OVER A YEAR. *JB

Dec 7, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 4, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/20/16*LJ THE CONSUMER STATED THE RECALL WORK WAS COMPLETED ON 03/10/16.*JB

Dec 2, 2015

TL* TAKATA AIR BAGS. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 30, 2015

AIR BAG LIGHT TURNED ON. AFTER RESTARTING THE CAR IT WILL NOT TURN OFF. I READ A REPORT ABOUT AIR BAGS DEPLOYING DUE TO ELETRICAL SPIKES AND THOUGHT I SHOULD REPORT MY ISSUE. MY CAR WAS PARKED WHEN IT STARTED AND CONTINUED WHEN I WAS DRIVING.

Mileage: 172,000

Nov 30, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 200,000

Nov 24, 2015

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD

Nov 23, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 16, 2015

TAKATA RECALL--TOOK VEHICLE TO DEALER IN REGARDS TO AIRBAG RECALL. WAS TOLD "PARTS ARE UNAVAILABLE TO FIX THIS ISSUE", BUT IT WAS "SAFE TO DRIVE" AS LONG AS THE AIRBAG INDICATOR LIGHT DID NOT REMAIN ON FULL TIME. ON THE WAY HOME FROM THE DEALER, THE INDICATOR DID INDEED COME ON & NOT GO OFF. IN RESEARCHING THIS ONLINE, I SEE "PARTS WILL NOT BE AVAILABLE UNTIL LATE 2016!" I HAVE CALLED CHRYSLER ABOUT BEING UNABLE TO DRIVE MY VEHICLE & WAS BASICALLY BRUSHED OFF. THE ONE PERSON WHO WAS TRYING TO HELP US, HAD US ON HOLD SO LONG CALLING AROUND THAT THEIR SYSTEM HUNG UP THE PHONE. I CAN NOT SIT ON A CAR FOR A YEAR, UNABLE TO DRIVE IT, HAVING TO RELY ON ONE VEHICLE FOR OUR FAMILY, AND NOT HAVE ANY RECOURSE OR COMPENSATION TO OFFSET OUR TIME & FRUSTRATION.

Mileage: 136,000

Nov 9, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE AIR BAG UNEXPECTEDLY DEPLOYED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

Mileage: 164,000

Nov 9, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 8, 2015

THIS COMPLAINT IS IN REGARDS TO THE FOLLOWING: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. AS OF NOV 7, 2015 THIS REPAIR HAS NOT BEEN COMPLETED AND I HAVE NOT HAVE ANY CONTACT FROM THE MANUFACTURER. I AM CONCERNED FOR THE SAFETY OF MY 19 YEAR OLD DAUGHTER WHO IS THE PRIMARY OPERATOR OF THIS JEEP. THE ONLY INFORMATION I HAVE BEEN ABLE TO FIND ABOUT THE STATUS OF THIS REPAIR FROM CHRYSLER JEEP INDICATES THERE IS NOT YET A REMEDY AVAILABLE UNTIL 2016. THE LAST RECALL NOTICE I RECEIVED WAS AS OF FEB 6, 2015 BUT I BELIEVE I RECEIVED OTHERS DATING BACK TO 2014. THE SAFERCAR.GOV WEBSITE CURRENTLY SHOWS THE FOLLOWING: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

Nov 8, 2015

I HAVE ATTEMPTED TO SUBMIT MY 2003 JEEP LIBERTY FOR RECALL REPAIRS RELATING TO RECALL N46 AND R06 BEGINNING MORE THAN A YEAR AGO TO MY TWO NEAREST JEEP DEALERSHIPS; TATE JEEP IN FREDERICK AND CENTURY JEEP IN MT. AIRY, MARYLAND. WHEN I INQUIRE THAT I HAVE RECEIVED NOTICES BY MAIL INSTRUCTING FOR RECALL REPAIRS I AM BEING IGNORED FOR SERVICE. CENTURY JEEP PLACED ME ON A CALL-BACK LIST, BUT I WAS NEVER CONTACTED. WHEN I CALLED AFTER 4-5 MONTHS I WAS TOLD I AM STILL ON THE WAITING LIST. A YEAR HAS GONE BY WITH NO FURTHER CONTACT. WHEN I INQUIRED OF TATE JEEP ABOUT RECALL REPAIRS THEY WILL NOT RESPOND BACK TO ME. I FOUGHT WITH CENTURY JEEP FOR ABOUT A YEAR TO HAVE MY AIRBAG RECALL ADDRESSED. FRANKLY, I AM TIRED OF BEGGING AND PLEADING WITH MY LOCAL JEEP DEALERSHIPS TO HAVE RECALL WORK PERFORMED. I HAVE BEEN AFRAID EVERY DAY I DRIVE MY LIBERTY OF HAVING THE AIR BAG EXPLODE IN MY FACE OR MY GAS TANK EXPLODING FROM A REAR END COLLISION. CAN YOU HELP PROMPT MY DEALERSHIPS TO ADDRESS THESE OUTSTANDING RECALLS. I CONTINUE TO RECEIVE RECALL NOTICES ON A PERIODIC BASIS INFORMING ME THAT MY RECALLS HAVE NOT BEEN REPAIRED, BUT THE DEALERSHIPS REFUSE TO DO ANYTHING. CENTURY JEEP TELLS ME THAT THEY DO NOT HAVE THE RECALL REPAIR PARTS IN STOCK. THEY TELL ME THAT THEY ONLY GET A COUPLE EACH MONTH FROM CHRYSLER. HOW MUCH LONGER DO I HAVE TO DRIVE THIS DEATH TRAP? I APPRECIATE ANY HELP YOU CAN PROVIDE ME. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 5, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB

Nov 2, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 2, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED CAUSING THE AIR BAGS TO DEPLOY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPATION RESTRICTION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,200. UPDATED 04/06/16*LJ *JS

Mileage: 127,200

Nov 2, 2015

THIS COMPLAINT IS IN REGARDS TO RECALL 15V-046 WHICH IS STILL NOT DONE BECAUSE OF LACK OF PARTS. I WANT IT ON RECORD THAT I HAVE BEEN TRYING TO GET IT FIXED IN CASE SOMETHING HAPPENS IN THE MEAN TIME.

Mileage: 107,000

Oct 27, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Oct 26, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 23, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 01/27/16*LJ THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. UPDATED 02/09/16*JB

Mileage: 65,000

Oct 22, 2015

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL RECALL NOTICE REPLACEMENT PARTS ISSUES. *SMD THE CONSUMER STATED THE RECALL HAS BEEN IN EFFECT SINCE FEBRUARY 2015. CURRENTLY, AS OF OCTOBER 2015 CHRYSLER HAS REPORTED THEY ARE UNABLE TO PROVIDE PARTS TO FIX THE ISSUE. 8JB

Oct 20, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 20, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 15, 2015

MY DAUGHTER WAS SETTING STILL, CAR WAS IN PARK WITH ENGINE RUNNING ABOUT TO LEAVE HER WORK. WHEN BOTH FRONT AIR BAGS DEPLOYED FOR NO REASON. THIS BRUISED HER LEGS AND HURT THE PASSENGERS FIGURE. THIS COULD HAVE BEEN A LOT WORSE. CRYSLER HAS BEEN GIVING US THE RUN A ROUND AT WON'T FIX THE VEHICLE.

Mileage: 160,000

Oct 13, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED ARM AND THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 AND 15V046000 (AIR BAGS) AND STATED THAT PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

Oct 7, 2015

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM RECALL NOTICE AND LACK OF PARTS. *SMD

Oct 5, 2015

RECALL R06 ONLY PARTIALLY PERFORMED BY JEEP DEALER .. PASSENGER SEAT ELECTRONICS HAVING TO DO WITH AIRBAG DEPLOYMENT / SEATBELT RESTRAINT, WERE DISCONNECTED BY DEALER AS PER FIAT CHRYSLER. PARTS ARE STILL NOT AVAILABLE TO COMPLETE THIS R06 RECALL. PASSENGER LIFE MAY BE IN DANGER.

Oct 2, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 1, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 1, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT A LOW SPEED AND TURNING LEFT INTO A PARKING SPACE, THE VEHICLE CRASHED INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 118,761.

Mileage: 118,761

Sep 29, 2015

MY AIR BAG LIGHT IS ON AND THE DEALER SAID IT NEEDS A CONTROL MODULE THAT IS ON RECALL. MY STATE INSPECTION STICKER IS RUN OUT AND I CANT GET IT INSPECTED WITH LIGHT ON SO I CANT DRIVE IT. IVE BEEN WAITING A WHILE WITH NO PROGRESS. IS THERE A EXPECTED DATE FOR PARTS OR IS THERE A BUY BACK PROGRAM OR RENTAL CAR PROGRAM?

Mileage: 165,000

Sep 21, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 31, 2015 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

Aug 27, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 26, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 UPDATED 01/25/16.*JB

Aug 25, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), 12V527000 (AIR BAGS), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 22, 2015

I GOT A RECALL LETTER FRO MY JEEP LIBERTY 2003, TO ARRIGO CHRYSLER, 6500 OKEECHOBEE BLVD. WEST PALM BEACH, FL I GOT A RECALL ON MY AIR BAG. I TOLD THE SERVICES MANAGER THAT MY AIR CONDITION WAS NOT BLOW COLD. I WAS AT THE DEALERSHIP FOR 2 HOURS. WHEN THE SERVICES MANAGER TOLD ME MY JEEP WAS READY. I WHEN TO PICKUP MY JEEP, AND GOT A BILL FOR $249.00 FOR RECHARGING MY AIR CONDITION. WHEN I GOT IN MY JEEP, AND TRUN ON MY AIR CONDITION, IT WAS WORRY THEN IT WAS WHEN I BROUGHT IT IN. I TOOK MY JEEP BACK TO THE SERVICES MANAGER AND TOLD HIM MY AIR CONDITION WAS NOT WORKING. HE TOLD ME IT HAD TO RUN BEFORE MY AIR CONDITION WOULD GET COLD.WHEN I GOT HOME MY AIR CONDITION STILL DIDN'T WORK AND CALL THE SERVICES MANAGER FOR A WEEK WITHOUT A RETURN CALL. I JUST MOVE TO FLORIDA IN JANUARY OF 2015, ON THE 12TH OF THAT MONTH, I WAS RUSHED TO THE HOSPITAL AND HAD HEART SURGEON. I ON DISABITY AND DON'T HAVE MONEY FOR SERVICES NOT RECEIVED.YOU CAN CHECK ON ALL MY SERVICES , DONE ON MY JEEP, IN DENVER, CO. AND SEE I ALWAYS PAID MY BILL FOR GOOD SERVICES. I NEED MY $249.00 BECAUSE MY JEEP WAS NOT SERVICES, AND MY SEAT BELT LIGHT AND AIR BAG LIGHT BEEN ON EVERY SINCE I BROUGHT MY JEEP, TO ARRIGO CHRYSLER, INVOICE NUMBER IS 488252.

Mileage: 103,231

Aug 20, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. 847-254-5790 *CN

Aug 18, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE IN PARK, THE AIR BAG AND ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 09/28/15 *BF

Aug 12, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS)HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 12, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 6, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 5, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 3, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

Jul 31, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 28, 2015

DRIVING AT ABOUT 45 MPH AND THE AIR BAG LIGHT CAME ON AND STAYED ON, NOW I AM WORRIED AS TO WEATHER OR NOT THE AIR BAG SYSTEM IS SAFE OR IF THEY EVEN WORK,,THERE IS A RECALL ON MY JEEP FOR THIS PROBLEM,, BUT THEY DO NOT HAVE THE MODULE MANUFACTURED YET. GUESS I WILL GO TO JEEP GARAGE TOMORROW TO SEE WHAT THEY SAY.

Mileage: 124,500

Jul 24, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 94,109. THE VIN WAS NOT PROVIDED. MA 10/5 UPDATED 12/06/2017*CN

Mileage: 94,109

Jul 20, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PRODUCE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 16, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT STATED THAT THERE WAS A FAILED INSPECTION DUE TO THE AIR BAG WARNING LAMP REMAINING ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR MORE THAN TWO DAYS AND THEY INDICATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE A REMEDY TO REPAIR THE VEHICLE AND HAD LESS THAN SEVEN DAYS TO PASS THE VEHICLE INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 111,250.

Mileage: 111,250

Jul 16, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION LOCKED AND CAUSED ENGINE FAILURE. THE CONTACT HAD A REPAIR SHOP REPLACE THE TRANSMISSION AND THE ENGINE. THE DEALER STATED THEN THAT THE RECALL REPAIRS WERE NOT ABE TO BE COMPLETED BECAUSE THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS). THE CONTACT WENT TO A SECOND DEALER AND THEY ALSO WERE NOT ABLE TO SUPPLY THE PART FOR THE THREE RECALL REPAIRS. WHILE PARKING IN THE GARAGE, THE DRIVER SIDE AIR BAG EXPLODED WITHOUT WARNING BEFORE THE CONTACT OPENED THE DOOR TO EXIT THE VEHICLE. THE CONTACT PUT BOTH ARMS UP AND THE FORCE OF THE AIR BAG IMPACTED THE CONTACT'S ARMS WITH BURNS AND PAINS IN THE SHOULDERS. THE CONTACT RECEIVED MEDICAL ATTENTION DUE TO THE MINOR INJURIES FROM THE DRIVER SIDE AIR BAG DEPLOYMENT. THE CONTACT ALSO NOTICED THAT THERE WAS A WHITE SMOKE SUBSTANCE THAT EMITTED FROM THE VEHICLE. AN INDEPENDENT INVESTIGATOR WAS SENT TO INVESTIGATE THE AIR BAG FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR LONGER THAN A MONTH DUE TO THE FACT THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE FOR SEVERAL MONTHS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS STILL WAITING ON INSTRUCTIONS FROM THE MANUFACTURER ON A REMEDY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 15, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 12/28/2015*JS

Jul 15, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT THEN ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE INTERIM REPAIR WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Mileage: 185,000

Jul 14, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY AND THE WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS, HANDS, AND NECK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT AN INVESTIGATOR WOULD BE SENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,500.

Mileage: 66,500

Jul 2, 2015

AIR BAG WARNING LIGHT IS ON

Mileage: 124,000

Jun 24, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

Jun 17, 2015

THERE HAS NOT BEEN AN ACCIDENT, BUT MY AIRBAG INDICATOR LIGHT CONTINUES TO COME ON, IT WILL STAY ON FOR MILES, SOMETIMES IT WILL GO OFF, OTHER TIMES IT WILL NOT GO OFF UNTIL I TURN OFF THE ENGINE. I NEVER KNOW WHEN IT WILL COME ON OR GO OFF, BUT I AM CONSTANTLY IN FEAR THAT THE AIRBAG ITSELF WILL DEPLOY WITH ME GOING DOWN THE ROAD AND CAUSE ME TO HAVE AN ACCIDENT.

Mileage: 150,000

Jun 16, 2015

WE HAVE JEEP LIBERTY WITH THE AIRBAG WARNING LIGHT ON AT ALL TIMES. WE TOOK IT SEVERAL TIMES TO THE DEALER, AND THEY TELL US THAT THERE IS A RECALL ON THE ORC, AND THAT THEY CANNOT DO ANYTHING ABOUT UNTIL THEY DO THE RECALL, BUT THAT THERE ARE NOT PARTS AVAILABLE. IN THE MEANTIME WE ARE DRIVING WITHOUT KNOWING IF THAT AIRBAG IS GOING TO DEPLOY IT IN THE WRONG TIME OR IS GOING TO DEPLOY AT ALL IN CASE OF AN ACCIDENT. IS THERE ANY ADVICE OF HOW TO GET THIS PROBLEM FIXED?

Mileage: 132,000

Jun 12, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 9, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 8, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS AND THE INTERIOR LIGHTING DIMMED. THE AIR BAG INDICATOR ILLUMINATED. THE LIGHTS CAME BACK ON AFTER APPROXIMATELY TWO MINUTES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

Jun 8, 2015

AIRBAG LIGHT COMES ON INTERMITTENTLY. STAYS ON FOR SEVERAL MILES, THEN TURNS OFF. THIS HAPPENS REPEATEDLY EVERYDAY. WHY HASN'T THIS BEEN RECALLED AND CHRYSLER PAID TO FIX THIS SAFETY HAZARD?? ALSO, SEAT BELT RELEASE BUTTON STOPPED RELEASING. IT STAYED SUPPRESSED IN THE RELEASE POSITION NOT ALLOWING THE BELT TO LOCK IN. AFTER TAPPING IT HARD, IT RELEASED. THEN IT FROZE IN THE LOCKED POSITION AND I COULDN'T GET OUT OF THE BELT. NOW IT WORKS, BUT I'M NOT SURE IF IT'S REALLY LOCKED AND WILL RELEASE IN AN ACCIDENT.

Mileage: 180,000

Jun 8, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,278.

Mileage: 70,278

Jun 1, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. DUE TO THE FAILURE, THE SEAT BELTS LOCKED AND FAILED TO WORK. THE CONTACT SUSTAINED BRUISES AND CONTUSIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY AND STATED THAT THERE WAS NO TIMEFRAME FOR THE PARTS TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 29, 2015 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LIGHT POLE AND A TREE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE AND THE FIRE DEPARTMENT WERE NOTIFIED. THE DRIVER SUFFERED A HEAD CONCUSSION AND NINE FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Apr 21, 2015

THERE ARE 12 ACTIVE RECALLS ON MY VEHICLE. I DON'T TRUST THE VEHICLE. I WANT A REPLACEMENT VEHICLE. SOME RECALLS ARE "INCOMPLETE" AND CANNOT BE REMEDIED RIGHT NOW. I HAVE HAD VERY BAD EXPERIENCES WITH JEEP DEALERSHIPS - THEY HAVE REPEATEDLY DEMONSTRATED THAT THEY WERE UNTRUSTWORTHY AND EITHER NOT DOING THE WORK THEY SAID THEY DID OR BREAKING SOMETHING ON MY JEEP AND CHARGING ME FOR IT. I THINK THEY SHOULD REPLACE MY VEHICLE ANOTHER VEHICLE THAT EITHER HAS NO RECALLS OR ONE THAT HAS PASSED COMPLIANCE. NO ACCIDENT YET. DO I REALLY HAVE TO WAIT FOR AN ACCIDENT? 12 RECALLS? *TR

Apr 16, 2015

DRIVING OUT OF MY NEIGHBORHOOD ALL OF A SUDDEN THE TWO FRONT AIRBAGS DEPLOYED FOR NO REASON. THERE WAS NO ONE NEAR ME AND I WAS ABLE TO SAFELY STOP AND GET OUT. HOWEVER THE AIRBAGS HAD ALREADY DONE IT'S DAMAGE TO BOTH MY ARMS AS WELL AS MY STOMACH, AS WELL AS MY LITTLE YORKIE THAT WAS IN MY LAP. THANK GOD I HADN'T MADE IT TO THE HIGHWAY BEFORE THIS HAPPENED. *TR

Mileage: 163,231

Apr 15, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 9, 2015

WE WERE DRIVING ON A BUSY STREET TO GO OUR HOUSE WHEN WE HEARD A WARNING TONE WHEN WE WERE TURNING OVER A ROUNDABOUT. AFTER 10 SECONDS, THE AIR BAGS BLEW UP ALL OF A SUDDEN. IT WAS FORTUNATE THAT WE ARE RUNNING ONLY AT 10 MILE PER HOUR OR SLOWER AS IT WAS RUSH HOUR AND THERE WAS TRAFFIC. ALSO MY HUSBAND WAS ABLE TO PUT ON THE BRAKE TO AVOID HITTING THE CAR IN FRONT OF US. WE WERE BADLY SHAKEN, TRAUMATIZED AND HAD BRUISES ON OUR ARMS AND CHESTS DUE TO SOME PARTS BURSTING TOWARDS US. THE STEERING WHEEL COVER AND DASHBOARD WHERE THE AIR BAGS WERE ARE PRETTY DAMAGED. WE TOTALLY CUT OUT THE AIR BAGS TO AVOID THE REPEAT OF THIS INCIDENT. MY HUSBAND IS NOW TRAUMATIZED TO DRIVE THE JEEP. WE ALSO HEARD SOME STRANGE SOUNDS IN THE SERPENTINE BELT. WE DON'T NOW IF IT'S CONNECTED TO THE AIR BAG EXPLOSION. OUR CAR WAS BOUGHT SECOND. THE FIRST OWNER WHO IS AMERICAN IMPORTED THE JEEP FROM THE US AND BROUGHT IT HERE (ANOTHER COUNTRY IN SOUTHEAST ASIA). WE ARE LIVING ABROAD (NOT IN US) AND WE DON'T KNOW HOW WE CAN FILE THIS COMPLAINT ON THE DEFECTS OF THE JEEP LIBERTY WE ARE USING. WE HOPE SOMEONE CAN RESPOND AND HELP US. I AM PUTTING THE CONTACT DETAILS OF MY BROTHER WHO LIVES IN THE US IN THE PERSONAL INFORMATION IN CASE SOMEONE WOULD LIKE TO CONTACT US. *TR

Mileage: 61,000

Apr 9, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 7, 2015 Crash

MY BOYFRIENDS DAUGHTER WAS DRIVER AND MY DAUGHTER (BOTH MINORS) HEAD BUSTED ON THE FRONT PASSENGER WINDSHIELD. CARS IN FRONT OF THEM STOPPED ABRUPTLY AND THEY WERE GOING 55 MPH AND COULD NOT GET STOPPED, HITTING THE CAR STOPPED IN FRONT OF THEM. NEITHER DRIVER NOR PASSENGER AIRBAG DEPLOYED. MY DAUGHTER IS LUCKY! *TR

Mileage: 154,000

Apr 6, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 28, 2015

CALLED DEALER TO GET REPAIRS FOR RECALL NOTICE R06. DEALER HAS NOR BEEN SENT NECESSARY PARTS. *TR

Mileage: 89,000

Mar 27, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 27, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 10/3/2017*CN

Mar 25, 2015

ON MARCH 11, 2015 THE LOCAL DEALER INSTALLED RECALL CAMPAIGN (M35) 'SUPPLEMENTAL JUMPER HARNESS TO THE AIRBAG MODULE CONTROL'. WHEN UNIT WAS READY FOR PICKUP I NOTICED MY 'WARNING AIRBAG LIGHT' ON, I ASK WHY, THEIR ANSWERS WERE "THAT LIGHT WAS ALREADY ON" AND "IF YOU NEED FURTHER SERVICE WE NEED AUTHORIZATION FROM CHRYSLER". RESCHEDULED ANOTHER APPOINTMENT TO RESOLVE THE ISSUED AND/OR REMOVAL OF THE PART/ALTERATION TO MY VEHICLE ON 25 MARCH, 2015. AGAIN THEY DENIED SERVICE DUE TO CHRYSLER DENIAL TO REMOVE THE PREVIOUS PART. CHRYSLER BASED THEIR DECISION IS "SAFETY REASONS", MY QUESTION HOW CAN THAT BE A SAFETY REASON IF MY VEHICLE WAS IN PERFECT CONDITIONS BEFORE INSTALLATION OF SUCH 'RECALL'. NOW IT'S A SAFETY REASON. AGAIN DUE TO THE FACT AFTER INSTALLATION OF PART, I'M HAVING PROBLEMS WITH MY "AIRBAG WARNING LIGHT ON". *TR

Mileage: 65,975

Mar 25, 2015 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT HAD NOT RESTRAINED THE CONTACT. AS A RESULT, THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

Mileage: 150,000

Mar 18, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JANUARY OF 2013, NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN DECEMBER OF 2013, AND NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 17, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

Mar 13, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 9, 2015 Crash

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SLID ON ICE AND CRASHED INTO A TRAFFIC SIGN, A FENCE AND A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE LOT AND DEEMED COMPLETELY DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Feb 9, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 3, 2015

MONDAY WAS DRIVING HOME FROM HANIES CITY TO OCALA FL IN TRAFFIC DOING ABOUT 45 WHEN SEEN AIR BAGS LIGHT COME. I HAD TO GET UP FLORIDA TURNPIKE WERE SPEED LIMIT 70 AIR BAG LIGHT WHEN OUT FEW MINS LATER BACK ON AGAIN STAYED ON REST OF MY TRIP HOME I WAS TERRIFIC STARTED RAINING REALLY HARD WHICH MADE MY DRIVE HOME EVEN MORE TERRIFIC . *TR

Mileage: 140,612

Feb 2, 2015 Crash

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 55 MPH AND ATTEMPTING TO LATCH THE SEAT BELT, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A CULVERT. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE OWNER'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.

Mileage: 189,000

Jan 29, 2015

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED CHEMICAL BURNS TO THE FACE AND ARMS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,646.

Mileage: 146,646

Jan 16, 2015 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING ON AN ICY ROAD, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A HUGE ROCK. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED A FRACTURED LEFT HAND ALONG WITH BRUISES AND CONTUSIONS TO THE UPPER TORSO THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Dec 14, 2014

DID NOT START IN THE MORNING, WAS COMPLETELY DEAD, CHECK THE BATTERY AND IT WAS 12.42 VOLTS,CHECK THE FUSES AND THE RELAYS (SWITCH SOME OF THEM TO SEE FOR ANY CHANGES ) AND THEY WERE OK TOO. TO KEEP THE STORY SHORT, IT WAS THE STARTER, BUT WHEN I WAS TRYING TO START THE CAR NOTICED THAT WHEN LEAVING THE KEY ON IN THE LAST CLICK PRIOR TO START POSITION, LIKE 10 SECONDS LATER THE AIRBAG LIGHT CAME ON MAKING A SOUND AND STAYS ON ALL THE TIME. WHEN I TOOK THE KEY OUT NOTICED THAT THE FUEL GAUGE MOVED TO THE FULL POSITION, PUT THE KEY AGAIN AND WENT FROM FULL TO EMPTY AND THEN START MOVING TO THE ACTUAL FUEL QUANTITY. I NOTICED THAT IF I TOOK THE KEY BEFORE THE SOUND AND LIGHT OF THE AIBAG, THE GAUGE WORKS FINE, SO WHEN I AM DRIVING AND HAVE TO STOP I TURN OFF THE CAR AND THE GAUGE MOVE TO FULL AGAIN SO I HAVE TO PUT THE KEY ON AND TOOK IT OUT BEFORE THE SOUND AND LIGHT OF THE AIRBAG CAME OUT AGAIN TO "RESET THE GAUGE TO NORMAL POSITION ". ONE OTHER THING MY POWER LOCKS DID NOT WORK WITH THE BEEPER OR WITH THE BUTTONS WHEN THE CAR IS TURN OF OFF. ONLY WORKS WHEN THE KEY IS IN THE CYLINDER AND IN THE POSITION PRIOR TO START THE ENGINE, WORKS ON BOTH THE BEEPER AND THE BUTTONS, ALL OF THIS HAPPENS IN THE SAME DAY. *TR

Mileage: 151,802

Nov 4, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 3, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE BRAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

Oct 27, 2014

MY AIRBAG LIGHT WAS SHOWING UP INTERMITENT , NOW WILL STAY ON PERMANENT. I AM AFRAID TO DRIVE IT AND HAVE AN ACCIDENT. *TR

Mileage: 71,000

Oct 21, 2014 Crash

I T-BONED A TAXI THAT TRIED CLEARING 3 LANES OF ROADWAY LAST MINUTE TO MAKE HIS EXIT. I WAS GOING 30MPH. UPON IMPACT, THE PRIUSES AIRBAGS WENT OFF, AND I NOTICED MY AIRBAGS IN THE JEEP DID NOT GO OFF. FOR AN IMPACT AT THAT SPEED, AND HITTING THE CAR FULL FRONTAL, IT SHOULD HAVE DEFINITELY GONE OFF. *TR

Mileage: 240,000

Oct 14, 2014

I WAS TRAVELING AT A NORMAL RATE OF SPEED AND APPROACHED A STOPLIGHT. AS I WAS SLOWING DOWN, THE DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED. THE CAR FILLED WITH SMOKE AND I PULLED OVER ON THE SIDE OF THE ROAD. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. I HAD THE M35 (AIRBAGS) RECALL FIXED IN APRIL 2014 ONCE THE PARTS BECAME AVAILABLE. *TR

Sep 29, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 27, 2014 Crash

THE VEHICLE WENT INTO THE DITCH HEAD ON AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ENDED UP WITH A BROKEN JAW, SPLIT LIP AND LOST 5 TEETH. *TR

Mileage: 160,000

Sep 9, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED UNEXPECTEDLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE DEALER WAS NOT WILLING TO REPAIR THE VEHICLE DUE TO THE EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 224,776.

Mileage: 224,776

Sep 5, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND (12V527000) AIR BAG. THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

Sep 5, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER PERFORMED NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS). THE DEALER ADVISED THAT THE AIR BAG ILLUMINATED WAS NOT CAUSED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

Sep 3, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). HOWEVER, THE AIR BAGS WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE RECALL REPAIR MAY NOT REMEDY THE WARNING LIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

Aug 23, 2014

NONE OF THE RECALLS ARE BEING FIXED I HAVE BEEN TO JEEP PLACE IN CLAREMONT NH AND IN SPRINGFIELD VT AND ALL THEY CAN SAY IS WE DONT HAVE THE PARTS FOR IT NOW HOW SAFE AM I SURPOSE TO FEEL WHEN THEY SELL THESE VEC AND DONT FIX THEM. *TR

Aug 20, 2014

I WAS DRIVING TO WORK ~ 8:15 AM AND THE PASSENGER-SIDE AIR BAG EXPLODED. I WAS STILL DRIVING WHEN THE DRIVER-SIDE AIR BAG EXPLODED AND I IMMEDIATELY PULLED OVER AND JUMPED OUT OF THE VEHICLE. I TRIED TO OPEN THE DOOR AS I HAD LEFT THE CAR RUNNING AND THE DOORS WERE LOCKED. I KEEP A HIDE-A-KEY ON THE CAR AND THE KEY WOULD NOT UNLOCK THE DOORS. I WENT TO THE REAR GATE OF THE CAR AND IT WOULD NOT OPEN, HOWEVER, THE GLASS POPPED OPEN AND I WAS ABLE TO CRAWL IN THE CAR AND TURN THE ENGINE OFF. I THEN CALLED FOR A TOW AND TOOK MY CAR TO THE JEEP DEALERSHIP. I WAS THEN INFORMED THAT THE DEALERSHIP WAS TOLD NOT TO DO ANYTHING WITH THE VEHICLE, THEY WOULD BE CONTACTING JEEP CORPORATE. ABOUT 1 WEEK LATER, I RECEIVED A TELEPHONE CALL FROM THEIR RECALL TECHNICIAN WHO INFORMED ME THAT THE AIR BAGS DEPLOYING WERE A RESULT OF THE RECALL THAT WAS ISSUED FOR JEEP LIBERTY. I HAVE NEVER RECEIVED A RECALL NOTICE WITH REGARDS TO THE ISSUE WITH THE AIR BAGS UNTIL TWO (2) WEEKS AFTER....AUGUST 3 OR AUGUST 4, 2014. *TR

Mileage: 169,000

Aug 18, 2014 Crash

WHEN ATTEMPTING TO SWITCH LANES, IT FELT AS IF THE STEERING WHEEL LOCKED AND THE VEHICLE BEGAN TO SWERVE BETWEEN LANES. I HAD NO CONTROL OVER THE STEERING, THEREFORE THE VEHICLE CONTINUED TO SWERVE AND EVENTUALLY SLID OFF ROAD INTO A MEDIAN FULL OF TREES. ONCE IN THE MEDIAN, THE VEHICLE BEGAN TO ROLL OVER. THE VEHICLE ROLLED 3 OR 4 TIMES, EVENTUALLY COMING TO A STOP PASSENGER-SIDE DOWN. THERE WAS DAMAGE ALL OVER THE BODY OF THE VEHICLE, INCLUDING THE FRONT AND SIDES. AIRBAGS DID NOT DEPLOY. VEHICLE WAS TAKEN IN LESS THAN A YEAR AGO TO GET FIXED DUE TO A RECALL ON THE AIR BAG SYSTEM, BUT AIRBAGS DID NOT DEPLOY DURING CRASH. I WAS TAKEN VIA AMBULANCE TO A LOCAL TRAUMA UNIT. VEHICLE WAS TOTALED. *TR

Mileage: 141,000

Aug 15, 2014

AIRBAG LIGHT CAME ON WHILE DRIVING TO WORK. RESEARCHED ONLINE AND SAW THIS HAS HAPPENED IN OTHER JEEPS. *TR

Mileage: 158,250

Aug 14, 2014 Crash

TL* THE CONTACT'S SPOUSE OWNED A 2003 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG MAY HAVE INADVERTENTLY DEPLOYED AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE CROSSED OVER THREE INTERSTATE LANES BEFORE FLIPPING OVER. THE DRIVER WAS EJECTED FROM THE VEHICLE AND WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08-28-14 *BF UPDATED 09-25-14 *DSY UPDATED 11/19/2014 *JS

Aug 13, 2014

WHILE STOPPED AND FULLY AT COMPLETE REST, BOTH FRONT AIR BAGS SUDDENLY DEPLOYED CAUSING SCRAPES AND LACERATIONS TO DRIVER AND FRONT PASSENGER. THE M35 ORC FILTER CIRCUIT RECALL HAD BEEN PERFORMED 7 MONTHS PRIOR ON 1/11/14. *TR

Mileage: 132,000

Aug 12, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

Aug 11, 2014

I HAVE RECEIVED TWO NOTICES TO REPAIR MY CAR N46 AND M35. I'LL MAKE THIS SHORT AND BRIEF. EVERY TIME I CALL FOR AN APPOINTMENT THEY DO NOT HAVE THE PARTS AND COULD CARE LESS IF MY CAR GETS REPAIRED. *TR

Aug 4, 2014 Crash

I WAS DRIVING AT 40 MPH WHEN A VEHICLE RAN A RED LIGHT AND I T-BONED THE OTHER VEHICLE. THE AIRBAGS IN MY VEHICLE NEVER DEPLOYED. THIS WAS A HARD HITTING FRONT END COLLISION THAT CAUSED BY VEHICLE TO SPIN TWO TIMES AROUND AND LEAVE MY VEHICLE FACING THE OPPOSITE DIRECTION AFTER SPINNING AROUND TWICE. THE POLICE OFFICER ON THE SCENE SAID HE WAS AMAZED THAT THE AIRBAGS DID NOT DEPLOY. *TR

Mileage: 100,100

Aug 1, 2014

A RECENT RECALL WAS DONE TO THE 2003 JEEP LIBERTY IN MARCH 2014 AND IT ALL WENT FINE. A FEW DAYS LATER THE AIR BAG LIGHT RANDOMLY TURNS ON AND OFF. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THE AIRBAG MODULE NEEDS TO BE REPLACED AND IT WILL RUN ABOUT 570.00. NOW AFTER READING THE FORUMS ALL CHRYSLER DID WAS ADD A HARNESS TO PREVENT THE AIRBAGS FROM DEPLOYING INSTEAD OF REPLACING THE MODULE. I AM ALSO TOLD THAT IN THE DALLAS AREA THERE IS NO MODULE AVAILABLE FOR REPLACEMENT. THE DEALERSHIP TOLD ME THAT THE LIGHT BEING ON WOULD NOT AFFECT THE ACTIVATION OF THE AIRBAG IN A ACCIDENT. THERE WAS NO PREVIOUS PROBLEMS BEFORE THE M35 RECALL WAS DONE. *TR

Mileage: 111,181

Jul 3, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 12V527000 (AIR BAGS). THE DEALER AND MANUFACTURER STATED THAT THEY DID NOT KNOW WHEN THE PARTS FOR EITHER RECALL WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 25, 2014

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE AIRBAG SYSTEM AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER STATED THERE WERE NO DEALERSHIPS, IN HER IMMEDIATE AREA AND SHE WOULD HAVE TO PAY $1,000 TO HAVE THE VEHICLE SHIPPED OFF THE ISLAND WHERE SHE RESIDES. *JB

Jun 20, 2014

WE HAVE MADE SEVERAL ATTEMPTS TO HAVE THE RECALL REPAIRED WITH UNION CITY, GEORGIA AT (770) 969-7229. WE SPOKE WITH DON JACKSON. EACH TIME, WE WERE TOLD THE PARTS WERE NOT IN AND WE WOULD RECEIVE A CALL AS SOON AS THE PARTS COME IN. WE NEVER RECEIVED A CALL BACK. WE CALLED AGAIN AND AGAIN. EACH TIME, WE ARE TOLD THE PART IS NOT IN AND WE ARE PROMISED A CALL BACK. WOULD YOU KINDLY HELP. *TR

Jun 11, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE STARTING THE IGNITION, THE AIR BAG INADVERTENTLY DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE MOUTH AND RIGHT WRIST. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Jun 3, 2014

ON MY WAY TO WORK THE AIR BAG LIGHT INDICATOR WOULD TURN AND OFF. I AM NOW IN THE PROCESS OF TAKING IT TO A JEEP DEALERSHIP. I UNDERSTAND THAT THERE IS A RECALL FOR THIS ISSUE. *TR

Mileage: 121,000

May 15, 2014

EITHER BEGINNING OF THE THIS YEAR OR LAST MONTH OF LAST YEAR, I RECEIVED A LETTER FROM CHRYSLER ABOUT A RECALL ON MY VEHICLE FOR THE AIR BAG, SO BEFORE I TURN IN THE MY TRUCK FOR SERVICE THE AIR BAG LIGHT DON'T COME ON AT ALL, BUT AFTER THEY FIXED THE RECALL ISSUES, FEW MONTHS LATER MY AIR BAG LIGHT KEEP COMING ON AND STAY ON, SO I CALL THE CHRYSLER DEALER WHO FIXED MY TRUCK AND THERE REPLY IS THAT IS NOT OUR PROBLEM THAT THE AIRBAG LIGHT COME ON WHEN YOU DRIVE. SO HERE MY QUESTION IF THE RECALL WAS CALL FOR THE AIRBAGS IN MY TRUCK WHY MY AIRBAG LIGHT NOW IS COMING ON WHEN I DRIVE MY TRUCK, ARE THEY SUPPOSE TO FIXED THE AIRBAG OR WHAT, DON'T UNDERSTAND ABOUT THE RECALL FOR THE AIRBAG BUT MY LIGHT FOR THE AIRBAG IS ON.. SO PLEASE HELP ME TO UNDERSTAND WHAT SHOULD I DO, NOW I AFRAID TO DRIVE MY TRUCK WHEN I GO TO WORK.. SO NOW EVERY TIME I TURN ON MY SIGNAL MY DOME LIGHT COMES ON AND STAY ON FOR GOOD 5 MINS.. *TR

May 13, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 12V52700 (AIRBAGS) AND NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 8, 2014

COMPLAINT AGAINST OXMORE CHRYSLER DODGE JEEP LOUISVILLE KY COMPLAINT LETTER: NO SHARE WITH MEDIA: YES COMPLAINT DESCRIPTION MY 2003 JEEP LIBERTY WAS RECALLED DUE TO A DEFECTIVE AIR BAG MODULE , AFTER THEY REPLACED IT THE LIGHT CAME RIGHT BACK ON. THEY SAID THAT IF I WANTED IT FIXED I WOULD NEED TO PAY $110.00 PLUS PARTS. I BELIEVE THAT THE DEFECTIVE PART MAY HAVE CAUSED OTHER PARTS TO FAIL. WE ARE NOT ABLE TO DRIVE A UNSAFE CAR AND WILL NEED TO RENT ONE UNTIL THIS IS RESOLVED.CAN YOU PLEASE ADVISE HOW I SHOULD PROCEED AND THANKS. *TR

Mileage: 130,403

Apr 23, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND THE LOCAL DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD WAITED LONGER THAN A YEAR FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 3, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 12V52700 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE REQUIRED PARTS WERE NOT CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE THE EXPECTED DATE FOR THE REMEDY PARTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

Apr 3, 2014 Crash

THE CAR HAD BEEN ACTING FUNNY , GOING FAST THEN MAKING A NOISE AND GOING OK AGAIN. I AM NOT A FAST DRIVER AS IN NOVEMBER MY HUSBAND OF 32 YEARS , PASSED AFTER BEING IN A HIT AND RUN , FROM PEOPLE WITH NO INSURANCE , MY LIFE IS PRETTY MUCH HELL . I WAS STARTING TO SMELL SOMETHING FUNNY LIKE BURNING AND I THOUGHT I MAYBE A TIRE OR STRUT. I WAS AT A SIGNAL SECOND CAR IN AND LOOTS OF TRAFFIC , INCLUDING SCHOOL BUSES. THERE WAS A GAS STATION ABOUT 30-40 FEET FROM ME , BUT THE FIRST CAR WENT IN TO GET GAS , SO ON SECOND THOUGHT GOING BY THE PUMPS WAS NOT A GOOD IDEA , SO I PUT ON SIGNAL AND TRIED TO PULLED OVER . CAR WERE SPEEDING PAST ME AND THE CAR BEGAN TO ACCELERATE AND IT WILL TO THE RIGHT,I TURNED LEFT OR PULLED TO THE LEFT , CRASHED INTO A POLE HARD . SEAT BELT WENT FLYING OFF , AIR BAGS ON SIDE DID NOT GO OFF , BUT FRONT ONES DID . I BROKE MY LEG AND BRUISES, PLUS A BLACK EYE. SINCE THE WEEK BEFORE I LOST MY JOB , I AM DOOMED , HAVE TO TRY TO FIND A JOB , BECAUSE I CAN:T MY CAR GET UNEMPLOYMENT. I LOVED MY CAR FIRST AND ONLY CAR I HAVE EVER HAD.IS THERE ANYTHING YOU COULD DO TO HELP AS I HAVE HAD MANY RECALLS AND HAD THEM CHECKED, BUT THOSE IS JUST SO STRANGE I THOUGHT I HAD . *TR

Mileage: 105,000

Mar 10, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR EITHER REPAIR. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD HAVE THE RECALL REPAIRS PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Feb 6, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS UNDER NHTSA CAMPAIGN ID NUMBERS 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000 (AIR BAG); HOWEVER, THE VEHICLE WAS NOT SERVICED BECAUSE THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

Jan 21, 2014

THE AIRBAG SYSTEM OCCUPANT RESTRAIN CONTROL MODULE WAS REPLACED ON THE VEHICLE. THE AIRBAG LIGHT REMAINS ON AND THE SERVICE CENTER STATED THERE IS A FAULTY MODULE INDICATING A SEATBELT ISSUE AFTER USING THE MACHINE THAT READS CODES. WE WERE ADVISED TO CONTACT VEHICLE SAFETY. THE SERVICE CENTER IS PELLEGRINO CHRYSLER JEEP, 241 N. GLASSBORO ROAD, WOODBURY HEIGHTS, NJ 08097. PHONE NUMBER 856-848-2822. PLEASE CONTACT ON THIS MATTER. THANK YOU. *TR

Mileage: 123,931

Jan 9, 2014 Crash Fire

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS TRAVELING VARIOUS SPEEDS AND LOST CONTROL OF THE VEHICLE, JUMPING A CURB AND CRASHING INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT END OF THE VEHICLE BECAME ENGULFED IN FLAMES. THE CONTACT SUSTAINED NECK, BACK AND CHEST INJURIES. THE FRONT PASSENGER SUSTAINED A FRACTURED WRIST. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Dec 12, 2013

TL*THE CONTACT OWNS A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 11, 2013

I RECEIVED A SAFETY RECALL NOTICE EARLIER IN THE YEAR. I BELIEVE IT WAS SOMETIME IN MARCH 2013. THE RECALL WAS ABOUT AN AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC). AGAIN, I RECEIVED THIS RECALL NOTICE IN OCTOBER 2013. I HAVE CALLED THE JEEP DEALER, [XXX] LOCATED ON WEST MARKET STREET IN POTTSVILLE PA 17901 THREE TIMES ABOUT THIS AND HAVE BEEN TOLD EACH TIME THAT THE PART IS BACKORDERED AND THEY WILL CALL ME WHEN THE PART COMES IN. THE LAST CALL I MADE TO THEM WAS ON DECEMBER 5, 2013 AND WAS STILL TOLD IT WAS ON BACKORDER. WHEN WILL THIS PART BE AVAILABLE AS MY AIRBAG WARNING LIGHT HAS BEEN TURNING ON & OFF AT DIFFERENT TIMES OVER THE LAST YEAR? I WANT TO GET THIS FIXED AND WANTED TO KNOW WHY THIS PART IS TAKING SO LONG TO BE AVAILABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 5, 2013

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.

Oct 30, 2013

DURING THIS MORNING OCTOBER 30, 2013 (7:00 AM) I ATTENDED THE MEETING WITH[XXX], ADVISOR OF RIO PIEDRAS AUTO GROUP IN RELATION TO SAFETY RECALL M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. I COULD NOT RESOLVE MY SITUATION BECAUSE [XXX] TOLD ME THAT THE CAR WOULD BE READY IN TWO DAYS. SHE SAID THAT THERE ARE OTHER CARS TO DIAGNOSIS. UNFORTUNATELY, I DON'T HAVE ANOTHER VEHICLE. SHE SAID THAT THEY HAVE A SERVICE TO TAKE ME TO MY HOUSE AT 8:00 AM. I DID NOT ACCEPT THE PROPOSAL BECAUSE I HAD A DOCTOR'S APPOINTMENT TODAY, TOMORROW WITH MY MOTHER WHO IS A CANCER PATIENT, AND OTHER APPOINTMENTS ON FRIDAY. SHE SAID ME THAT I NEED TO CALL AFTER 9:00 AM FOR ANOTHER APPOINTMENT, AND THAT THEY WERE FROM NOVEMBER 6. ON YOUR DOCUMENT YOU WROTE "THE WORK WILL TAKE ABOUT ONE HOUR TO COMPLETE. HOWEVER, ADDITIONAL TIME MAY BE NECESSARY DEPENDING ON SERVICE". I UNDERSTAND THAT. AS ADDITIONAL TIME... MAYBE 3, 4 OR 5 HOURS..., BUT TWO DAYS???? IT'S RIDICULOUS! I HOPE YOUR ATTENTION TO THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 23, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 70,000. UPDTATED 3/5/14*CN THE DEALER FIXED THE PROBLEM.

Mileage: 70,000

Oct 10, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE NHTSA CAMPAIGN 12V527000 (AIR BAGS) PERFORMED; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE, THE AIR BAG LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.

Mileage: 15,000

Oct 7, 2013

I HAVE RECEIVED THREE NOTICES REGARDING RECALL ON THE ORC MODULE FOR JEEP LIBERTY 2002 AND 2003. EACH TIME NOTICE HAD BEEN RECEIVED I ATTEMPTED TO SCHEDULE SERVICE APPOINTMENT TO HAVE THIS ISSUE RECTIFIED. EACH TIME WAS TOLD THERE WAS A BACK LOG BECAUSE OF NUMBER OF RECALLS AND COULDN'T GIVE ME WHEN THIS PART COULD BE REPLACED. NEEDLESS TO SAY IM RECEIVING ANOTHER NOTICE STATING THE SERIOUSNESS OF THIS MATTER BUT NO INDICATION WHEN PART WILL BE AVAILABLE. I DRIVE EVERYDAY AND MY SAFETY IS AT RISK AS AND IT IS NOW OVER A YEAR WITH NO RESOLVE. *TR

Oct 7, 2013

THIS IS MY SECOND COMPLAINT REGARDING THE RECALL ON MY JEEP LIBERTY 2003. THE AIRBAG LIGHT STARTED COMING ON WHILE I WAS DRIVING. IT WOULD LATER GO OFF. SOMETIMES IT COMES ON WHILE DRIVING AT A STEADY SPEED. OTHER TIMES IT COMES ON WHILE THE VEHICLE IS STOPPED AT A LIGHT. BRAKING DOES NOT SEEM TO HAVE AN IMPACT ON IT. I FIRST REPORTED THIS TO THE DEALER IN NOVEMBER 2012. THEY SAID NOT TO WORRY. I RECEIVED THE FIRST RECALL NOTICE IN MARCH 2013 AND A SECOND ONE ARRIVED THE FIRST WEEK OF OCTOBER 2013. TO DATE I HAVE MADE MULTIPLE PHONE CALLS TO THE LOCAL JEEP DEALER SERVICE DEPARTMENT AS WELL AS 3 VISITS. AT ONE VISIT THEY FINALLY ACTUALLY LOOKED AT THE CAR AND CONFIRMED IT NEEDS TO BE FIXED. TODAY I SPOKE WITH THE CHRYSLER RECALL GROUP ASSISTANCE 800 NUMBER. FIRST THEY AGREED TO HELP ME GET THE DEALER TO HONOR THE RECALL. HOWEVER, BY THE END OF THE CALL I WAS TOLD THAT CHRYSLER STILL DOES NOT HAVE THE PART NEEDED TO FIX MY VEHICLE. I WAS ALSO TOLD THAT CHRYSLER DOES NOT SEE THIS AS A HIGH RISK. NOW I AM CERTAIN THAT THERE ARE HIGHER RISKS OUT THERE AND I UNDERSTAND THAT CORPORATIONS "PLAY THE NUMBERS" WHEN THEY DECIDE WHAT TO DO. BUT IN THE LONG RUN, IF MY AIR BAG DEPLOYS UNEXPECTEDLY WHILE I AM DRIVING ON THE EXPRESSWAY AT 75 MPH I, MY PASSENGERS, AND SURROUNDING MOTORISTS ARE THE ONES WHO WILL PAY THE PRICE OF THIS DECISION. KEEP IN MIND THAT IT HAS ALREADY BEEN CONFIRMED BY THE LOCAL CHRYSLER SERVICE DEPARTMENT THAT MY AIR BAG IS DEFECTIVE. IT COULD DEPLOY WITHOUT WARNING AT ANY TIME THAT I AM DRIVING. IT IS NOT RELATED TO BRAKING, SPEED, DISTANCE TRAVELED, OR ANYTHING THAT I CAN PINPOINT. *TR

Mileage: 65,000

Oct 4, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT SHE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 28, 2013

I RECEIVED A SAFETY RECALL FOR M35/NHTSA 12V-527 (AIRBAG SYSTEM RECALL) THE WEEK OF SEPT 23,2013. I CONTACTED FIRKINS CHRYSLER/JEEP MOTORS, BRADENTON, FLORIDA TO ASK FOR A SCHEDULED APPOINTMENT. THEY DID NOT HAVE THE PART AND I WAS TOLD TO WAIT UNTIL I RECEIVED A SECOND LETTER FROM CHRYSLER GROUP LLC LATER ON. THEY DID NOT OFFER TO ORDER THE PARTS NOR DID THEY GIVE ME ANY SATISFACTION. I IMMEDIATELY CONTACTED SUNSET DODGE CHRYSLER JEEP MOTORS IN SARASOTA, FLORIDA FOR ASSISTANCE WITH THIS AIRBAG MATTER. I WAS GREETING PLEASANTLY AND ASKED WHEN I WANTED TO SCHEDULE AN APPOINTMENT. I TOOK MY JEEP IN FOR REPAIR ON FRIDAY SEPT 27, 2013 AND THE SERVICE WAS COMPLETED IN ONE HOUR. I WAS VERY SATISFIED AND PLEASED WITH THE COURTEOUS SERVICE. I DOUBT THAT I WILL CALL FIRKINS MOTORS IF I EVER NEED SERVICE ON MY JEEP. *TR

Mileage: 90,750

Sep 25, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 24, 2013 Crash

FRONT END COLLISION WITH A DRIVER CITED FOR IMPROPER LEFT HAND TURN/FAILURE TO YIELD. OUR CAR IS CLASSIFIED AS A TOTAL LOSS. NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIR BAGS DEPLOYED RESULTING IS SERIOUS INJURY TO THE DRIVER - JAW BROKEN IN 2 PLACES. *JS

Mileage: 210,000

Sep 24, 2013

JUST GOT ANOTHER RECALL NOTICE..SAFETY RECALL..M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT THIS IS ONE OF MANY RECALLS..WITH NO PARTS AVAILABLE..HOW MANY RECALLS WILL IT TAKE TO RECALL THIS DANGEROUS CHRYSLER.. HOW MANY ACCIDENTS, DEATHS..MONEY SPENT FOR A LEMON..TELL DAN REED..I HAVE NOTIFIED THE PROPER HIGHER UPS..MAYBE THEY CAN HANDLE THIS..SINCE YOUR DEPT. CANNOT. *JS

Mileage: 100,000

Sep 20, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT YET AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 9, 2013

SINCE THE SPRING OF 2012 MY AIR BAG LIGHT HAS BEEN COMING ON AT ODD TIMES. SOMETIMES IT IS DURING BRAKING AND SOMETIMES IT IS NOT. I CONTACTED THE DEALER AND THEY SAID THERE WAS NO DANGER AND NO RECALL. EARLIER THIS YEAR I RECEIVED A RECALL NOTICE FROM THE CHRYSLER GROUP. SAFETY RECALL M35/NHTSA 12V-527. MY FIRST CALL TO THE DEALER WAS IN FEBRUARY OR MARCH AND I WAS TOLD THEY DIDN'T HAVE THE PARTS AND ASKED ME TO CALL BACK IN APRIL. SINCE THEN I HAVE TAKEN MAY CAR OVER AT LEAST 3 TIMES. THE SERVICE MANAGER, [XXX], INSISTED THAT I HAD TO ARRIVE NO LATER THAN 7:30 AM ON A MONDAY MORNING. HE REFUSED TO GIVE ME ANY OTHER APPOINTMENT TIME. AT THE 3RD VISIT THEY FINALLY LOOKED AT MY JEEP AND CONFIRMED THERE IS AN ISSUE WITH THE AIR BAG. TO DATE THEY HAVE STILL NOT FIXED IT. EVERY TIME I CALL I GET THE SAME ANSWER, "WE DON'T HAVE THE PART YET. WE WILL CALL YOU WHEN WE DO." I ASKED IF I SHOULD GO TO ANOTHER DEALER IN A DIFFERENT CITY, BUT HE STATED THAT THEY DON'T HAVE THE PARTS EITHER. I HAVE ALSO CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER LISTED IN THE RECALL NOTICE ONLY TO BE ON HOLD FOR A VERY LONG TIME AND THEN GET DISCONNECTED WITHOUT EVER SPEAKING TO ANYONE. MY AIR BAG LIGHT CONTINUES TO COME ON AT ODD TIMES. I AM CONCERNED THAT IT WILL DEPLOY WHEN I AM NOT EXPECTING IT. CAN YOU HELP ME GET MY CAR FIXED? THE DEALERSHIP IN QUESTION IS DODGE CITY OF MCKINNEY TEXAS LOCATED AT 700 S. CENTRAL EXPRESSWAY, MCKINNEY, TX 75070. THE SERVICE MANAGER IS [XXX]. HE IS THE ONLY ONE I HAVE SPOKEN WITH AS THE OTHERS IN THE OFFICE REFER ME TO HIM AND SAY HE IS THE ONLY ONE WHO CAN ASSIST ME WITH A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 1, 2013

MY HUSBAND MADE A LEFT TURN OUT OF OUR COMPLEX AND LESS THAN A .5 MILES; DRIVER AND PASSENGER AIRBAG DEPLOYED WITHOUT ANY WARNING. THANK GOODNESS THERE WERE NO FATALITIES. MY SPOUSE BECAME REALLY SICK, HAD A REALLY BAD ASTHMA ATTACK, BURNS TO HIS RIGHT ARM, AND PROBLEMS HEARING. *JS

Mileage: 155,000

Aug 29, 2013

MY VEHICLE HAS A RECALL ON THE AIR BAGS AND THE VEHICLE CAN NOT BE CORRECTED. I WAS TOLD THE JEEP DEALERSHIPS DO NOT HAVE THE PARTS TO FIX IT. ALSO, THE PCM COMPONENT OF MY VEHICLE NEEDS TO BE REPLACED AND THE CHRYSLER DEALERSHIP HAS DISCONTINUED THE PART, AN AFTERMARKET PART CAN NOT BE FOUND AND NONE ARE ON BACK ORDER. MY VEHICLE IS STILL UNDER WARRANTY AND THE WARRANTY DEPARTMENT IS SENDING THE PCM TO HAVE THE PART REFURBISHED BUT WILL NOT GUARANTEE THE PART. MY CONCERN IS THE CARS SAFETY IS NOT GUARANTEED DUE TO THE RECALL ON AIRBAGS AND THE PCM IS THE MAIN COMPUTER PART FOR THE CAR, IF IT CAN NOT BE GUARANTEED TO BE SAFE AND RUNNING WHAT ARE MY OPTIONS? *TT

Aug 22, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE HAD BEEN WAITING OVER A YEAR FOR THE PARTS NEEDED TO COMPLETE THE SERVICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Aug 20, 2013 Crash

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING 15 MPH AND ATTEMPTING A RIGHT TURN WHEN THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP UNTIL HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 10/17/13*LJ

Mileage: 67,000

Aug 17, 2013

I RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY 2013, BUT WHEN I CALLED MY DEALER, THEY SAID PARTS WON'T BE IN UNTIL 2ND Q 2013. SO I CALLED IN APRIL. NO PARTS. I CALLED IN MAY, JUNE, JULY, AND AUGUST AND STILL NO PARTS. THIS IS A SAFETY ISSUE...WHY ARE THERE NO PARTS? *TR

Mileage: 135,000

Aug 15, 2013

TL- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIME FRAME GIVEN FOR PART DELIVERY. SHE HAS NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE CURRENT MILEAGE WAS 102,000.- LL

Mileage: 102,000

Aug 4, 2013

IN JANUARY 2013, I RECEIVED A RECALL NOTICE REGARDING THE AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. I CALLED THE DEALER IN BOISE, ID ON JULY 13, 2013, AND THEY SAID THE PARTS WEREN'T AVAILABLE TO REPAIR THE PROBLEM SO THEY TOOK MY NAME & NUMBER AND SAID THEY'D CALL WHEN THE PARTS WERE AVAILABLE. I CALLED AGAIN ON JULY 10, 2013 AND THE PARTS ARE STILL NOT AVAILABLE AND THEY DON'T HAVE ANY IDEA WHEN THEY WILL BE. IF THIS PROBLEM WAS URGENT ENOUGH TO SEND OUT A RECALL NOTICE IN JANUARY, WHY IS IT THAT IN JULY THEY STILL CAN'T FIX THE PROBLEM AND, IN FACT, DON'T HAVE ANY AVAILABLE PARTS TO DO SO? IF THE AIRBAG GOES OFF WHILE I'M DRIVING 50+ MPH, I CAN ONLY GUESS AT WHAT INJURIES WILL BE SUSTAINED BY ANY PASSENGERS IN THE VEHICLE AT THE TIME. WHAT CAN BE DONE ABOUT THIS PROBLEM? *TR

Aug 2, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH THE AIR BAG LIGHT ILLUMINATED AND SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO HER HOME AND PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, THE DRIVERS SIDE AIR BAG DEPLOYED. THE DRIVER SUFFERED A BURN ON HIS THUMB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EIGHT MONTHS PRIOR TO THE FAILURES BUT THE DEALER HAD REPEATEDLY INFORMED HER THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,500.

Mileage: 53,500

Aug 2, 2013

I WAS DRIVING 60 MPH DOWN SH 75 WHEN THE AIR BAG LIGHT CAME ON. A FEW SECONDS LATER THE AIR BAG DEPLOYED. IT HIT ME IN THE CHEST AND STARTLED ME. I HAD BURNS ON MY ARMS AND IT RIPPED A FINGERNAIL BACK. I THOUGHT I BROKE MY THUMB, THE IMPACT WAS SO HARD. THANKFULLY, I WAS ABLE TO KEEP MY JEEP ON THE ROAD. THE DRIVER SIDE AIR BAG IS THE ONLY ONE THAT DEPLOYED AND NOW THE SEAT BELT DOES NOT WORK PROPERLY EITHER. *TR

Mileage: 150,000

Jul 31, 2013

TL* THE CONTACT OWNS 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE LEFT HAND, FACE, AND CHEST. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE MANUFACTURER STATED THE OCCUPANT RESTRAINT CONTROL MODULE CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

Jul 29, 2013

THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE HAS A CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. PART HAS NOT BEEN SHIPPED TO MY DEALER AS OF 7/29/2013. M35/NHTSA 12V-527 NOTIFIED CLOSE TO 6 MONTHS AGO. *TR

Mileage: 89,000

Jul 23, 2013

THE AIRBAG CONTROL MODULE RECALL WAS PUBLICIZED IN NOVEMBER OF 2012 (SAFETY RECALL M35/NHTSA 12V-527). AS OF TODAY, 7/23/2013, THE DEALER STILL HAS NOT RECEIVED THE CORRECTIVE PARTS. AN 8 MONTH DELAY IN CORRECTING A DEFECT THAT HAS THE POTENTIAL TO CAUSE INJURY OR DEATH GOES BEYOND NEGLIGENCE. *TR

Jul 22, 2013

THE AIR BAG SENSOR WENT OFF AND THE AIR BAG LIGHT CAME ON. THE LIGHT STAYS ON UNTIL I TURN THE CAR OFF. WHEN I START THE CAR AGAIN, WITHIN 5 MINUTES OR LESS THE ALARM GOES OFF AND THE LIGHT COMES ON. I AM AFRAID IT WILL DEPLOY. *TR

Jul 19, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE DEALER ADVISED THAT THE REMEDY PART WAS NO LONGER BEING MANUFACTURED. THE CONTACT LEFT SEVERAL MESSAGES WITH THE MANUFACTURER IN REGARD TO THE RECALL BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/27/13*LJ

Jul 17, 2013

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE, LAST SEPTEMBER. HOWEVER, AS OF JUNE 25, 2013. THE RECALL HAS NOT BEEN RESOLVED.

Jul 12, 2013

A RECALL WAS ISSUED FOR DEFECTIVE AIRBAGS THAT COULD CAUSE THE AIRBAGS TO DEPLOY WITHOUT WARNING. THE CASE NUMBER IS 12V527000 THIS WAS ISSUED ALMOST 8 MONTHS AGO AND STILL THE PART TO FIX THE PROBLEM IS NOT AVAILABLE. THIS NEEDS TO BE LOOKED INTO. THIS IS RIDICULOUS. IT SHOULD NOT TAKE THIS LONG FOR AN AUTOMOBILE COMPANY THAT MANUFACTURES PARTS TO PRODUCE THESE PARTS. *TR

Jul 8, 2013

JUNE 26,2013 I HEARD A BEEP FROM DASH THINKING IT WAS LETTING ME KNOW I AM LOW ON WASH FLUID THOUGH I NOTICED MY AIR BAG LIGHT WAS ON .A MINUTE LATER WHILE DRIVING IT WENT OFF, AS OF TODAY IT TURNS ON FOR A MIN THAN BACK OFF. I RECEIVED A RECALL LETTER ABOUT THE AIRBAG ISSUES. I CALLED THE DEALERSHIP AND ASKED ABOUT IT AGAIN, I GOT A RESPONSE THAT THEY ARE WAITING FOR REPLACEMENT PARTS TO COME IN ,THIS BEEN MONTHS AGO. *TR

Jul 1, 2013

ON JUNE 27 2013, MY FAMILY AND I WERE GOING TO DINNER APPROXIMATELY 6PM. WE WERE ABOUT 1.5 MILES FROM HOME HEADING WEST ON OK STATE HWY 51 (APPROXIMATELY 5 MILES EAST OF WAGONER, OK) AS I GOT TO APPROXIMATELY 60 MPH THE DASHBOARD AIRBAG WARNING LIGHT FLASHED AND DINGED TWICE THEN THE AIRBAG DEPLOYED. I MAINTAINED CONTROL OF THE VEHICLE AND ONLY SUFFERED AN ABRASION AND BRUISE ON THE UNDERSIDE OF MY RIGHT FOREARM FROM THE BAG DEPLOYMENT. I IMMEDIATELY CAME HOME AND CONTACTED THE CHRYSLER RECALL HOTLINE NUMBER AND HAVE BEEN ASSIGNED A CASE NUMBER AND I WAS NOTIFIED TODAY (7/1/2013) THAT AN INVESTIGATOR WILL BE IN CONTACT WITH ME WITHIN 24 HRS. *TR

Mileage: 157,365

Jun 27, 2013

IN NOVEMBER 2012 I RECEIVED A SAFETY RECALL, M35/NHTSA 12V-527. STATES THAT THERE IS A POSSIBILITY OF THE AIRBAGS DEPLOYING. AT THE TIME OF THE NOTIFICATION CHRYSLER STATED THAT THE PARTS REQUIRED TO DO THE REPAIR WERE NOT AVAILABLE AND WHEN THEY WERE THERE WOULD BE A FOLLOW UP RECALL NOTICE. IT HAS BEEN OVER 6 MONTHS AND I HAVE STILL NOT HEARD ANYTHING MORE FROM THEM. *TR

Mileage: 130,000

Jun 25, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED THIS YEAR IN JANUARY; HOWEVER, THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER STATED THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 106,000. UPDATED 09-18-13 *BF

Mileage: 95,000

Jun 21, 2013

I RECEIVED A RECALL NOTICE FOR THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE M35/NHTSA 12V-527. I IMMEDIATELY CALLED THE DEALERSHIP AND GOT MY NAME ON THE LIST, THEY SAID I WAS 3RD IN LINE. IT HAS BEEN MONTHS NOW AND NO WORD ON WHEN THEY WILL GET THE PARTS. IN THE MEAN TIME THERE HAS BEEN ANOTHER RECALL REGARDING THE GAS TANK. REALLY DON'T WANT TO DRIVE THE VEHICLE BUT HAVE NO CHOICE. PLEASE TRY TO GET ANY ANSWER TO EASE MY MIND. *TR

Jun 20, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V5270000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.

Jun 20, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) LETTER WAS RECEIVED SEVERAL MONTHS AGO AND THE REPAIR HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE AIR BAG FAILURE BUT WAS CONCERNED THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CURRENT MILEAGE WAS 100,000.

Jun 19, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER FAILED TO SUPPLY THE REPAIR PARTS. *TR

Jun 19, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER FAILED TO SUPPLY THE REPAIR PARTS. *TR

Jun 17, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V5270000 (AIR BAGS), HOWEVER THE PART WAS UNAVAILABLE. THE RECALL WAS TO BEGIN IN APRIL OF 2013. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 17, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) LAST YEAR AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT HE WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE TO REMEDY THE DEFECT IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 14, 2013

RECEIVED RECALL NOTICE "M35". IT IS NOW JUNE, AND CHRYSLER REFUSES TO HONOR THE RECALL. *TR

Mileage: 139,000

Jun 12, 2013

RECEIVED RECALL NOTICE FOR OCCUPANT RESTRAINT CONTROL MODULE THAT NEEDS TO BE REPLACED TO PREVENT INADVERTENT DEPLOYMENT OF AIR BAG. CONTACTED DEALERSHIP, [XXX], GRANDVILLE, MI ON 2-28-2013 AND WAS INFORMED THEY DID NOT HAVE PARTS FOR REPAIR. AS OF 6-12-2013, THEY STILL DO NOT HAVE PARTS NEEDED AND DON'T KNOW WHEN THEY WILL BE AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 120,000

Jun 10, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) INCLUDED HIS VIN; HOWEVER, THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE ANY FAILURES RELATED TO THE RECALL DEFECT. THE VIN WAS UNAVAILABLE.

Jun 6, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL.

Jun 5, 2013

THIS COMPLAINT IS DUE TO THE FACT THAT I RECEIVED A NOTICE STATING THAT THERE WAS A DEFECTIVE AIR BAG SENSOR IN OUR CAR BUT THAT THERE WERE NO PARTS TO FIX IT. WHEN WILL THIS BE RESOLVED? WHY CAN A COMPANY CONTINUE TO IGNORE REGULATIONS THAT REQUIRE IT TO NOTIFY AND THEN ADDRESS MANUFACTURING ISSUES? THE PUBLIC PUTS THEIR TRUST AND MONEY INTO THE HANDS OF THESE INDUSTRY GIANTS. WE TRUST THAT THEY WILL PROVIDE US WITH SAFE AND RELIABLE TRANSPORTATION VEHICLES SO THAT WE MIGHT EXERCISE OUR CONSTITUTIONAL RIGHT TO FREE TRAVEL. RECALLS ARE DESIGNED TO PROTECT THE CONSUMER. SENDING A NOTICE OUT WITH NO MEANS TO RESOLVE THE DEFECT IS NOT ENOUGH AND IS JUST NOT ACCEPTABLE. WE NEED OUR CAR TO GET TO WORK AND SCHOOL. WE CANNOT WALK OR BUY A NEW CAR WHILE WE WAIT FOR THE PART TO BE CREATED TO FIX OUR JEEP. THIS NEEDS TO BE ADDRESSED. THE AIR BAG SENSOR LIGHT COMES ON EVERYTIME WE START THE ENGINE. *TR

Mileage: 5,182,106

Jun 4, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE REMEDY PART WAS UNAVAILABLE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 07/10/13*LJ UPDATED 07/18/2013 *JS

Jun 4, 2013

I RECEIVED A NOTICE OF AN AIR BAG RECALL SEVERAL MONTHS AGO. ALONG WITH THAT NOTICE IT READ THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE. I STILL HAVE NOT RECEIVED AN UPDATE THAT THE PARTS ARE AVAILABLE ARE WHEN THEY WOULD BE? MY CONCERN IS THE AIR BAG PROBLEM, AND ALSO THAT I HAVE NOT RECEIVED ANY FOLLOW UP NOTICE. *TR

May 28, 2013

I RECEIVED A RECALL NOTICE AROUND THE FIRST OF THIS YEAR REGARDING MY DEFECTIVE AIR BAG SENSOR. I CALLED AND WAS TOLD THAT THE PART WAS NOT AVAILABLE AND I WOULD BE NOTIFIED WHEN IT BECAME AVAILABLE. I CALLED AGAIN ON MAY 6, 2013 ASKING AGAIN WHETHER THE PART WAS AVAILABLE, AND AGAIN TOLD NO. NOW, IT IS GOING ON 6 MONTHS SINCE I'VE HEARD ANYTHING AND MY CAR WILL NOT PASS INSPECTION BECAUSE OF THIS. NOW I HAVE A REJECTION STICKER ON MY CAR AND I HAVE NO CAR TO GET BACK AND FORTH TO WORK AND NO ONE WILL HELP ME WITH THIS. *TR

Mileage: 87,000

May 28, 2013

WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT CAME ON FOR 15 SECONDS, THEN WENT OFF FOR 15 SECONDS, THEN FLASHED BACK ON AND OFF FOLLOWING THAT TIMING SEQUENCE FOR ABOUT 10 MINUTES. AFTER 10 MINUTES, THE LIGHT STAYED OFF. I CALLED CHRYSLER BECAUSE I HAD RECEIVED A RECALL NOTICE IN JANUARY 2013 ABOUT FAULTY AIR BAGS IN THIS MODEL, WHICH COULD INADVERTENTLY DEPLOY WHILE THE CAR WAS IN MOTION. THE REPRESENTATIVE TOLD ME THAT THE PART NEEDED IS A HARNESS, HOWEVER, THE PART IS NOT YET AVAILABLE. SHE TOLD ME THERE IS NOTHING I CAN DO TO FIX THE PROBLEM UNTIL THE PART IS CREATED. I WAS ALSO TOLD THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAGS DEPLOYING INADVERTENTLY, BUT THERE IS A RISK IT CAN HAPPEN, THEREFORE THE RECALL. HOWEVER THIS IS EXTRAORDINARILY DANGEROUS AND THE FACT THAT CHRYSLER HAS NO DATE FOR WHEN THE PART WILL BE AVAILABLE IS UNACCEPTABLE. *TR

Mileage: 80,500

May 23, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER WAS 12V527000 (AIR BAGS) AND HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED SINCE JANUARY 2013. THE PART NEEDED TO SERVICE THE VEHICLE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL DEFECT. ..UPDATED 07-05-13 *BF

May 20, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) JANUARY 2013. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED PER THE RECALL SINCE JANUARY HOWEVER, THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED IN MARCH 2013 AND THEY ALSO STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 20, 2013

WHILE DRIVING FOR APPROXIMATELY FIVE MINUTES THE AIR BAG LIGHT ILLUMINATED FOR THE FOLLOWING TEN MINUTES THEN TURNED OFF. WHEN I NEXT DROVE THE CAR FOR APPROXIMATELY FIFTEEN MINUTES THE AIR BAG LIGHT RE-ILLUMINATED FOR APPROXIMATELY FIVE MINUTES THEN TURNED OFF AGAIN. HAD THE CAR CHECKED WITH AN ONBOARD DIAGNOSTICS DEVICE, WHICH DID NOT INDICATE ANY PROBLEM. *TR

Mileage: 165,540

Apr 24, 2013

RECEIVED A RECALL NOTICE FROM CHRYSLER, IN JANUARY, THAT AIRBAG RECALL BECAUSE AIR BAG COULD DEPLOY BECAUSE OF A DEFECT AT ANY TIME. IF THE LIGHT BLINKS IT WILL DEPLOY AND THAT THIS WOULD BE FIXED AS SOON AS PARTS WERE AVAILABLE. 4 MONTHS LATER SPOKE TO CHRYSLER AND THEY STILL DON'T HAVE PARTS AVAILABLE. WHAT CAN BE DONE TO GET THIS RESOLVED? *TR

Apr 22, 2013

AIR BAG LIGHT IS ON. SAFETY RECALL NOTICE M35 ISSUED. MANUFACTURER/DEALER HAS FAILED TO REMEDY THIS DEFECT IN A REASONABLE AMOUNT OF TIME. CURRENTLY, THERE IS NO ETA ON WHEN PARTS WILL BE AVAILABLE. THIS IS A SERIOUS DEFECT AS THE AIR BAGS DEPLOY WHILE THE CAR IS IN MOTION CAUSING THE VEHICLE TO CRASH. *TR

Mileage: 57,063

Apr 19, 2013

I WAS PASSENGER, MY HUSBAND [XXX] WAS DRIVING. AIRBAG LIGHT CAME ON AND CHIMED FOR A COUPLE OF SECONDS, THEN SUDDENLY THE DRIVER'S SIDE AIRBAG DEPLOYED, BRUISING [XXX]' ARM AND HURTING HIS NECK AND SHOULDER. MORE THAN A WEEK LATER, I STILL CANNOT GET ANYONE FROM CHRYSLER/JEEP TO TELL ME WHAT IS GOING ON. THEY FINALLY HAD AN INSPECTOR LOOK AT IT TODAY, BUT HE SAID IT COULD BE 10-12 DAYS BEFORE I GET A RESPONSE. I KEEP FOLLOWING UP WITH CHRYSLER BY PHONE, BUT THEY WILL NOT TELL ME ANYTHING OTHER THAN THAT THEY ARE INVESTIGATING IT. THEY DID TELL ME NOT TO DRIVE THE VEHICLE, LEAVING US WITH NO VEHICLE AND NO RENTAL OR ANY TYPE OF RESOLVE HAS BEEN OFFERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 249,168

Apr 17, 2013

THE AIR BAG LIGHT CAME ON AND HAS CONTINUED TO GO ON AND OFF RANDOMLY. THE JEEP DEALERSHIP IN FORT WORTH THAT I SPOKE TO THIS MORNING SAID THERE WAS NO RECALL.......NOW I'M CONFUSED.....IS THERE A RECALL OR NOT??? *TR

Mileage: 95,000

Mar 12, 2013

I WAS SENT A RECALL FOR THE VEHICLE DUE TO FAULTY AIR BAGS. RECALL NOTICE M35/NHTSA 12V-527 TWO MONTHS HAVE PASSED AND THERE HAS BEEN NO FOLLOW UP BY CHRYSLER TO FIX THE PROBLEM. *TR

Mileage: 79,000

Feb 14, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) BUT THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE RECALL PART WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Feb 11, 2013

AIRBAG INDICATOR LIGHT COMES ON WHEN VEHICLE IS STARTED, AND STAYS ON FOR APPROXIMATELY 30 MINS. THE MAJORITY OF THE ROADS NEAR ME ARE 45MPH OR ABOVE, AND WITH THE HIGH ROLLOVER RATE OF SUV'S I DON'T FEEL REMOTELY SAFE KNOWING THAT AT ANY MINUTE MY AIRBAG CAN GO OFF. I SHOULDN'T HAVE TO FEEL LIKE I'M DRIVING A TICKING TIME BOMB OF A DEATH BOX. AT THIS POINT I FEEL I DON'T EVEN WANT THE VEHICLE ANYMORE AND AM THINKING ABOUT TRADING IT OFF, BUT I FEEL LIKE CHRYSLER SHOULD COMPENSATE ME AND OTHER JEEP LIBERTY OWNERS FOR HAVING TO DO SO. *TR

Mileage: 60,000

Feb 6, 2013

I BOUGHT MY JEEP OFF OF MY GRANDPARENTS IN OCTOBER. ITS A REALLY NICE JEEP, ONLY HAS 69,000 MILES. THAT'S GOOD FOR AN 03. EVERY CAR HAS ITS PROBLEMS IM SURE. BUT MINES ON RECALL. I HAVE HAD THE AIRBAG LIGHT COME ON AND GO OFF. AND I COMES ON WHENEVER IT WANTS TO. AND IT SCARES ME BECAUSE IF THE AIRBAGS GO OFF, NOT ONLY WILL I BE MAD, BUT YOU CAN BET, ILL PROB RAISE HELL. BECAUSE I DON'T FELL SAVE DRIVING A CAR THAT HAS THE POTENTIAL TO HAVE THE AIRBAGS GO OFF. ALSO I HAVE NOTICED THAT THE POWER LOCK ON THE DRIVERS SIDE WORKS WHEN I WANTS TO. LIKE I HAVE TO HIT IT A COUPLE TIMES TO GET IT TO WORK. NOT SUCH A BIG DEAL. ALSO THE CD PLAYER DOESN'T WORK. LIKE I'VE CHANGE ALL THE FUSES TO TRY AND GET THE DOOR LOCK/CDPLAYER TO WORK. AND NOTHING CHANGED. IT MAKE A REALLY LOUD AND ANNOYING NOISE AFTER THE CD PLAYS FOR AWHILE. THAT I DON'T CAR ABOUT. ALSO ONE DAY I GOT IN MY JEEP. I DON'T KNOW HOW BECAUSE THE DOOR WAS SHUT AND LOCKED, BUT ON THE DRIVERS SIDE, ON THE INSIDE OF THE DOOR. WAS NOTHING BUT ICE. THE DOOR STILL OPENED AND CLOSED, NO PROBLEM BUT, IT LOOKED LIKE SOMEBODY TOOK A GALLON OF WATER AND DUMPED IN DOWN THE INSIDE OF MY DOOR AND IT FROZE OVER. AND THAT'S THE PROBLEMS I'VE NOTICED WITH IT. THE ONLY THING I CARE ABOUT IS THE WHOLE AIR BAG THING. I HAVE RECEIVED NOTICE THAT IT WILL BE FIXED, BUT WILL IT BE FIXED FOR GOOD. BECAUSE I DON'T FEEL SAFE DRIVING AROUND AND DOING MY DAILY THINGS, KNOWING THAT I, OR MY FAMILY, OR FRIENDS COULD GET HURT FROM THE AIRBAGS GOING OFF. SO I HOPE THAT WHATEVER THE COMPANY IS DOING TO FIX IT WORKS, BECAUSE EVERYDAY I GET IN MY JEEP, THAT'S THE ONLY THING THAT IS GOING THREW MY HEAD. THANKS *TR

Mileage: 65,000

Dec 26, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 123,000.

Mileage: 123,000

Dec 3, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 1/7/12 *CN THE CONSUMER WAS INFORMED A RECALL WAS PENDING. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED AT THE CONSUMER'S EXPENSE. UPDATED 01/09/13. *JB

Mileage: 115,000

Nov 23, 2012

AIR BAG LIGHT KEEPS COMING ON FOR NO REASON. ONLINE FORUMS REPORT IT IS NOT UNCOMMON FOR 2002-2003 JEEP AIRBAGS TO DEPLOY WITHOUT WARNING. JEEP DOES NOT OFFER FREE REPAIR. I'M FILING A COMPLAINT BECAUSE I THINK THIS IS SOMETHING JEEP SHOULD BE RESPONSIBLE FOR. *TR

Mileage: 170,000

Nov 17, 2012

WHILE DRIVING THE VEHICLE THE AIRBAG INDICATOR LIGHT BEGAN TO FLASH AND AN AUDIBLE ALARM SOUNDED. NOW I AM CONCERNED THAT OUR VEHICLE HAS SAME DEFECT WITH THE AIRBAGS INADVERTENTLY INFLATING AS BEING INVESTIGATED BY THE NHTSA. THE VEHICLE AIRBAG SYSTEM HAS NEVER BEEN DEPLOYED OR SERVICED OR REPLACED. *TR

Mileage: 130,000

Oct 26, 2012 Crash

WHILE TRAVELING EASTBOUND THE CAR IN FRONT OF ME STOPPED ALL OF SUDDEN DUE TO CAR IN FRONT OF THEM CHANGING DIRECTION FROM TURNING TO GOING STRAIGHT. I CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. MY JEEP HAS EXTENSIVE DAMAGE. THE AIRBAGS DID NOT DEPLOY. MY PASSENGER AND MYSELF HAD HEAD INJURIES AND KNEE INJURIES HAD THE AIRBAGS DEPLOYED THERE WOULDN'T HAVE BEEN NO INJURIES. SOMETHING NEEDS TO BE RECALLED ABOUT THIS PROBLEM. *TR

Mileage: 129,000

Oct 17, 2012 Crash

WAS DRIVING AND ALL OF SUDDEN VEHICLE WENT OUT OF CONTROL ,ROLLING OVER NUMEROUS TIMES AND ENDING UP IN THE OPPOSITE LANE. VEHICLE WAS HIT BY ANOTHER VEHICLE AND AIR BAGS NEVER DEPLOYED. CAR WAS COMPLETELY DEMOLISHED . *TR

Mileage: 120,000

Oct 10, 2012

MY AIRBAG LIGHT CAME ON BACK IN JUNE. AFTER READING ABOUT THE UN-INTENTIONAL DEPLOYMENTS I WENT TO THE DEALER AND ULTIMATELY HAD THE PASSENGER AIRBAG REPLACED (IN JULY). A WEEK LATER THE AIRBAG LIGHT CAME ON AGAIN (I HAVE PICTURE ON PHONE). I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE DEALER (OF COURSE LIGHT WAS OFF BY THEN). DEALER CLAIMED NO FAULT CODE WAS ON COMPUTER AND COULD NOT FIND ISSUE (ALTHOUGH I DID SHOW THEM IPHONE PIC). LIGHT DID STAY OFF IN AUG/SEPT BUT WITHIN THE PAST WEEK THE LIGHT HAS BEGUN ILLUMINATING, STAYING ON FOR A WHILE, TURNING OFF FOR A WHILE, AND COMING BACK ON. THE VEHICLE IS GARAGE KEPT AT NIGHT BUT THE TEMP HAS GOTTEN COOLER WITHIN THE LAST COUPLE WEEKS. NOT SURE WHAT TO DO EXCEPT SET THE SEAT BACK A LITTLE MORE AND CRINGE A BIT. I WONDER HOW LOUD AN AIRBAG DEPLOYMENT IS? VEHICLE HAS APPROX. 31,700 MILES. *TR

Mileage: 31,500

Oct 5, 2012

AROUND FEBRUARY 2011, MY AIRBAG LIGHT STARTED ILLUMINATING RANDOMLY FOR NO APPARENT REASON. IT WOULD COME ON, I WOULD HEAR THE CHIME, AND THEN IT WOULD TURN BACK OFF. EVENTUALLY IT BEGAN STAYING LIT LONGER AND LONGER UNTIL FINALLY IT STAYS ON ALL AT TIMES. I CAN'T RECALL IF ANY CERTAIN SPEEDS MADE ANY DIFFERENCE BUT IT SEEMED LIKE IF I WAS TO HIT A BUMPY PART IN THE ROAD OR SIMILAR THEN I WOULD EITHER SEE THE LIGHT COME ON OR IF IT WAS ALREADY ON, IT WOULD GO OFF. NOW IT NEVER TURNS OFF. I HAVEN'T BEEN TO THE DEALER BECAUSE I KNOW THE RUN AROUND ILL BE GIVEN JUST AS EVERYONE ELSE I'VE READ ABOUT. I HAVE RESEARCHED HOW AIRBAG SYSTEMS OPERATE AND HAVE SLOWLY BEGAN MY OWN PROCESS OF DETERMINING WHAT IS THE CAUSE. ONLY PROBLEM, EVERY THING I READ STATES THAT I SHOULD NOT PLAY AROUND WITH THE AIRBAG SYSTEM AND OFFERS NO INFO RELATED TO TESTING PROCEDURES. I WORK ON CARS AND ELECTRONICS OFTEN, SO IF I JUST HAD THE CORRECT INFORMATION TO FEEL SAFE, THEN I WOULD SURELY TRY FINDING THE PROBLEM MYSELF. WITH THIS SAID, I SHOULDN'T HAVE TO DO THIS AND I SHOULDN'T HAVE TO WONDER ALL THE TIME, WHEN IS MY AIRBAG GOING TO EXPLODE IN MY FACE. I'LL REMOVE THE ENTIRE AIRBAG SYSTEM FROM THE VEHICLE MYSELF IF CHRYSLER DOESN'T REACT QUICKLY. I REPLACED 2 WINDOW REGULATORS. BOTH IN THE BACK DOORS. SUCH A COMMON OCCURRENCE THAT THEY HAVE CREATED A REPAIR KIT SO YOU DON'T HAVE TO PURCHASE THE WINDOW MOTOR AGAIN. STILL THE POINT IS, YOU SEE THESE PROBLEMS, STAND UP AND DO THE RIGHT THING. WE (CONSUMERS) ARE THE REASON YOU ARE ABLE TO MAKE VEHICLES. ALSO I DON'T KNOW IF THIS HELPS BUT I HAVE REPLACED 2 BATTERIES SINCE 2008. I WAS STARTING TO BELIEVE THE DROP IN BATTERY VOLTAGE MAY TRIGGER THE AIRBAG LIGHT BUT THAT WASN'T IT. WHAT IS DRAINING THESE BATTERIES? ALTERNATOR IS CHARGING AROUND 14.5 VOLTS. I CAN DISC. BATTERY, RECONNECT AND RADIO STATIONS ARE STILL SAVED. HOW? *TR

Mileage: 60,000

Sep 12, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 191,000.

Mileage: 191,000

Sep 12, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.

Mileage: 80,000

Aug 10, 2012

AIRBAG WARNING LIGHT ILLUMINATING FOR NO APPARENT REASON. DEALERSHIP CANNOT FIND THE PROBLEM. *TR

Aug 9, 2012

AIR BAG LIGHT COMES ON AND STAYS ON. SEEMS TO ONLY HAPPEN DURING THE SUMMER MONTHS. *TR

Jul 26, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY WHILE SITTING AT A TRAFFIC STOP. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS AND CHEST. THE CONTACT ALSO STATED THAT THE FAILURE DISABLED THE SEAT BELT, WHICH WOULD NOT LONGER RETRACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 108,000.

Mileage: 108,000

Jul 23, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER EA12001 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) THE APPROXIMATE FAILURE MILEAGE WAS 67,919.

Mileage: 67,919

Jul 23, 2012

THIS VEHICLE HAS HAD ELECTRICAL ISSUES SINCE I FIRST BOUGHT IT USED 5 YEARS AGO. LAST WEEK I WAS DRIVING MY SON AND TWO OF HIS FRIENDS HOME FROM THE BEACH. I WAS ON THE INTERSTATE WHEN SUDDENLY THE AIR BAG LIGHT CAME ON, STAYED ON FOR A MINUTE OR SO, WENT OUT, THEN BLINKED A FEW TIMES. I GOT A CREEPY FEELING AND DECIDED TO DO A SEARCH. I AM GLAD I DID. I CAN'T BELIEVE CHRYSLER HAS NOT RECALLED THESE JEEPS, I THINK THEY ARE GOING TO BE PAYING A LOT MORE IN PI CLAIMS THAN IT WOULD COST TO DO THE RIGHT THING AND FIX THE PROBLEM. I AM AFRAID TO USE MY CAR!!! I CALLED HALL JEEP HERE IN VIRGINIA BEACH AND WAS TOLD TO BRING IT IN SO THEY COULD DO AN ELECTRICAL CHECK ON THE VEHICLE. [XXX], THE GIRL I SPOKE WITH IN THE SERVICE DEPARTMENT TOLD ME TO DRIVE IT UP THERE. I TOLD HER I WAS AFRAID TO AFTER READING ABOUT THE INJURIES THAT HAVE BEEN INCURRED WHEN THE DRIVER AND SOMETIMES PASSENGER SIDE AIR BAGS DEPLOY FOR NO REASON. I AM 5'2" TALL AND MUST SIT CLOSE TO THE STEERING WHEEL, INCREASING THE CHANCE OF INJURY OR EVEN DEATH. SHE TOLD ME THAT EVEN I SAID THAT THE RISK OF IT HAPPENING WAS SMALL, WHEN I ASKED HER HOW I SAID THAT HER RESPONSE WAS "YOU SAID THERE HAVE ONLY BEEN 87 INCIDENTS AND THERE ARE THOUSANDS OF THEM ON THE ROAD" !!!!! I TOLD HER IT SHOULD ONLY TAKE ONE FOR THEM TO BE ALARMED. SHE THEN SUGGESTED I HAVE IT TOWED - AT MY EXPENSE OF COURSE. THIS IS JUST UNSATISFACTORY AND I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT! MY HUSBAND HAS BEEN LOOKING AT THE DODGE RAM TRUCK BUT NOW I AM READING ABOUT SOME LIFE THREATENING ISSUES WITH THEM, TOO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 67,919

Jul 16, 2012

I WAS DRIVEN IN A SCHOOL ZONE STREET AND THE LIGHTS OF AIRBAG ON AND APROX. 2 MINUTES THE AIR BAGS EXPLODED IN MY FACE, THE DRIVE AND PASSENGERS SIDE, THEN I STOPPED THE JEEP, IT SMELL LIKE SOMETHING IS BURNING AND HOT, I DID NOT SEE FIRE. *TR

Mileage: 125,000

Jul 14, 2012

WHILE IN DRIVEWAY AFTER STARTING VEHICLE PASS AIRBAG DEPLOYED. ABOUT 5 SECS LATER DRIVER SIDE AB DEPLOYED............... *TR

Mileage: 83,597

Jun 28, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 45 MPH SHE NOTICE THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAG THEN DEPLOYED ERRONEOUSLY. SHE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD AND CALLED THE POLICE. THE CONTACT SUSTAINED SOME INJURY AS A RESULT OF BEING STRUCK BY THE AIR BAG. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND CONTACTED THE DEALER TO HAVE THE AIR BAG REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

Mileage: 111,000

Jun 26, 2012

DRIVING LATE AFTERNOON APPROX 35 MPH. RUNNING WITH MAX AC ON, RADIO ON, LIGHTS OFF AND VEHICLE IN 4X2 MODE. AIRBAG LIGHT ILLUMINATED. STOPPED AT STOP SIGN AND LIGHT TURNED OFF. ILLUMINATED AGAIN AFTER CONTINUING TO DRIVE. LIGHT STAYED ON ALL THE WAY HOME (APPROX ADDITIONAL 5 MILES). LIGHT DID NOT ILLUMINATE THIS MORNING. I'VE JUST TAKEN TO DEALERSHIP FOR REVIEW AFTER READING THE RECENT ISSUES OF AIRBAG DEPLOYMENT AFTER AIR BAG LIGHT ILLUMINATION WITH NO IMPACT (YIKES). VEHICLE HAS APPROX 30,000 MILES ON IT. I WILL REVISE OR RE-INPUT IF DEALER DOESN'T FIND ISSUE OR IT DEPLOYS WITH NO WARNING.*JB

Mileage: 30,100

May 17, 2012

I WAS STOPPED AT A RED LIGHT DURING RUSH HOUR AT ~4:20PM WAITING TO GET ON THE FREEWAY (SAN FELIPE AND FEEDER ROAD OF 610 / HOUSTON, TX). MY A/C WAS RUNNING BUT THE RADIO WAS OFF. I HEARD THE WARNING CHIME FROM THE DASH BOARD AND NOTICED MY AIRBAG WARNING LIGHT HAD COME ON. ROUGHLY 5 SECONDS LATER WHILE STILL STOPPED AT THE RED LIGHT, BOTH THE DRIVER AND PASSENGER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. AFTER THE SHOCK, I NOTICED MY HAZARD LIGHTS AUTOMATICALLY HAD COME ON AND I THINK THE ENGINE HAD SHUT OFF. I PUT THE CAR IN PARK AND EXITED THE VEHICLE. SINCE MY HANDS WERE ON STEERING WHEEL DURING DEPLOYMENT THEY RECEIVED THE MOST DIRECT BLUNT FORCE TRAUMA ALONG WITH CHEMICAL BURNS (I LATER WENT TO EMERGENCY ROOM THAT EVENING). THE CAR WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. LUCKILY I WAS NOT ON THE FREEWAY TRAVELING 70MPH WHEN IT HAPPENED. *TR

Mileage: 117,000

May 7, 2012

AIR BAG LIGHT COME ON WHILE DRIVING THEN GOES OFF THEN COMES ON AGAIN AT RANDOM . SOMETIMES 2 OR 3 TIMES A DAY .. NOTHING FOR ABOUT A MONTH THEN BACK ON ALL OVER AGAIN THEN OFF,,,, WHILE DRIVING ON HIGHWAY. HAS BEGUN TO DO IT MORE OFTEN... I AM AFRAID THE AIRBAG WILL DEPLOY FOR NO REASON WHILE DRIVING AND CAUSE ME TO BE INVOLVED IN AN ACCIDENT. *TR

Mileage: 152,000

Apr 16, 2012

I WAS INJURED FROM UNEXPECTED AIRBAG DEPLOYMENT JEEP LIBERTY 2003. HAPPENED TO ME YESTERDAY, APRIL 16, 2012. THANK GOD I WAS DRIVING SLOWLY AWAY FROM MY DRIVEWAY. I HEARD A BEEP, LOOK AT THE DASHBOARD AND SAW THE AIRBAG LIGHT ON. MY REACTION WAS TO PUT MY FOOT ON THE BREAK, TO LEAN BACK AND MY INSTINCT MADE ME TO LIFT MY LEFT ARM TO COVER MY FACE. BOOM!!! - LOUD EXPLOSION, PAIN IN MY ARM AND COVERED WITH A CLOUD OF POWDER/DUST. IT TOOK ME A COUPLE OF SECONDS TO REALIZE WHAT HAPPENED. THE DRIVERS AIRBAG EXPLODED WITHOUT ANY REASON AT ALL. SEATBELT LOCKED. I TURNED BACK TO SEE IF MY 8 YEAR OLD SON WAS OK. DISORIENTED, CONFUSED, EYES WIDE OPEN, BUT OK. JUST THINKING THE TRAGEDY IT COULD HAVE BEEN 1 MINUTE LATER ON THE HIGHWAY, DEFINITELY A BAD ACCIDENT AND MANY LIVES COMPROMISED. ADDED 1 INJURED PER CONSUMER INTERVIEW.PCO *JS

Apr 10, 2012

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER'S AIR BAG DEPLOYED. THE FRONT DRIVER'S SEAT BELT ALSO SEIZED AND COULD NOT BE LOOSENED. THERE WAS NO CRASH AND NO WARNING PRIOR TO THE FAILURE. THE CONTACT MERGED ONTO THE SHOULDER FOR A COUPLE OF MINUTES AND THEN THE VEHICLE WAS SAFELY DRIVEN HOME. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000.

Mileage: 175,000

Mar 22, 2012 Crash

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. WHILE DRIVING 35 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH WHERE THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED NECK AND BACK INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

Mar 6, 2012

AIR BAGS WARNING LIGHT CAME ON WHILE THE CAR WAS MOVING. *TR

Mileage: 85,235

Feb 17, 2012

IN MY DRIVEWAY, I STARTED THE IGNITION, THEN PAUSED TO FINISH TEXTING. WITH THE ENGINE RUNNING, STILL IN PARK, THE PASSENGER AIRBAG SUDDENLY DEPLOYED. I HAD ENOUGH TIME TO COVER MY FACE WITH MY ARMS BEFORE THE DRIVER SIDE AIRBAG DEPLOYED. I HAVE A MINOR BURN ON MY FOREARM, AND MY EARS ARE STILL RINGING, BUT WAS OTHERWISE UNHARMED. THIS INCIDENT COULD HAVE BEEN MUCH WORSE SINCE I WAS ON MY WAY TO PICK UP MY SMALL CHILDREN. *TR

Feb 2, 2012

AIRBAG DEPLOYED FOR NO REASON WHEN DRIVING ON FREEWAYS HAVING SPEED OF 65 MPH, VERY DANGEROUS , CAN NOT SEE ROAD IN FRONT OF, BECAUSE INFLATED AIRBAG AND KIND OF DUST AND SMOKE FROM AIRBAG, TRAFFIC WAS HEAVY, BUT PERSONAL ALERTNESS MADE IT AT CURBSIDE, WAS LUCKY TO AVOID DANGEROUS ACCIDENT. *KB

Mileage: 47,150

Jan 30, 2012

MY GIRLFRIEND JUST EXITED OFF OF JTB IN JACKSONVILLE BEACH, FL ONTO MARSH LANDING PARKWAY AND CAME TO A NORMAL STOP IN TRAFFIC (NOT ABRUPT OR SUDDEN IN ANY WAY). AS SITTING, CHIME WENT OFF AS IF THE GAS WAS LOW. LOOKED AT DASH AND SAW THAT GAS WAS NOT EMPTY AND THAT AIR BAG LIGHT WAS ON. AT THAT MOMENT, THE PASSENGER AIR BAG DEPLOYED AND IMMEDIATELY AFTER, THE DRIVER AIR BAG DEPLOYED. SHE WAS ABLE TO PULL INTO AN OFFICE COMPLEX AND STOP, VERY DESTRAUGHT AND UPSET OVER WHAT HAD HAPPENED. A COUPLE PEOPLE SAW WHAT HAD HAPPENED AND STOPPED. THERE WAS ALSO A COP THAT SAW WHAT WAS GOING ON AND PULLED OVER. SHE SUFFERED MINOR PHYSICAL INJURIES, BUT HER CAR IS SITTING AT MY HOME UNDRIVABLE. (THIS HAPPENED ABOUT A QUARTER OF A MILE FROM HOME, SO I DROVE IT HOME). I HAVE FILED AN INVESTIGATION WITH JEEP AND AM AWAITING THEIR CALL. SHE DID NOT HIT ANYTHING-ANYONE AND NOTHING-NO ONE HIT HER. SHE HAS HAD A JEEP DEALERSHIP DO ANY WORK ON IT ANYTIME IT NEEDS IT. ALL RECALLS HAVE BEEN FOLLOWED. SHE WAS THE ONLY PERSON IN THE CAR AT THE TIME. TT

Mileage: 96

Nov 15, 2011

WHEN I WAS DRIVING TO MY HOUSE IN PUENTE NUEVO COUNTY, SAN SEBASTIAN, PUERTO RICO, THE FRONT DRIVER AIRBAG EXPLODE WITHOUT COLLISION. I MADE A POLICE REPORT NUM. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 130,000

Oct 31, 2011

AIR BAG WARNING LIGHT CAME ON, AND STAYED ON. *TR

Mileage: 131,000

Oct 26, 2011 Crash

HAD A CAR FAIL TO STOP AT A CROSS ROAD STOP SIGN AND I HIT HER (TBONE) STYLE LOTS OF FRONT END DAMAGE TO MY LIBERTY. MY AIR BAGS DIDN'T DEPLOY. I HIT THE STEALING WHEEL AND BROKE MY STERNUM. *TT

Mileage: 120,000

Oct 25, 2011

THIS VEHICLE NOW HAS 67000 MILES ON IT. THE AIR BAG LIGHT INTERMITTENTLY CAME ON AT 63000 WHEN HITTING SMALL POT HOLES IN THE ROAD, THEN IT FINALLY CAME ON AND STAYED ON. I TOOK THIS VEHICLE TO THE DEALER AND THEY TOLD ME THAT BOTH MODULES FAILED THAT ARE IN THE DRIVER AND PASSAGER SEAT, AND IT WOULD COST ME $557.31 TO HAVE IT FIXED. I CALLED CHYSLER ABOUT THIS FOR SOME HELP WITH THE COST TO HAVE IT REPAIRED, BUT THEY SAID NO, I SHOULD MAYBE CALL YOU AND FILE A COMPLAINT, SO I AM ASKING YOU TO INTERVENE WITH CHYSLER ON MY BEHALF. ACCORDING TO THE INTERNET AT BAILEY CAR.COM/RECALLS, NHTSA SAID THERE HAVE BEEN INJURIES FROM THE UNEXPECTED FRONT BAG DEPLOYMENTS. I WAS LUCKY THAT I HAD MY AIRBAG LIGHT PROBLEM CHECKED BEFORE THE AIRBAGS UNEXPECTEDLY DEPLOYED. BECAUSE THERE ARE SEVERAL CONSUMERS LIKE ME OUT THERE THAT ARE UNKNOWINGLY SUBJECT TO SERIOUS INJURIES, I FEEL THAT YOU SHOULD REQUEST THAT JEEP RECALL ALL THE 2002 AND 2003 LIBERTY JEEPS FOR THIS MALFUNCTION. *TT

Mileage: 63,000

Oct 19, 2011 Crash

MY HUSBAND WAS TAKING HIS SON BACK TO HIS MOTHERS HOUSE RUNNING ABOUT 55MPH WHEN A LARGE BUCK CAME OUT IN FRONT OF THEM. THE HOOD AND GRILL WAS SMASHED IN WITH THE RADIATOR AGAINST THE MOTOR. IT WAS STILL DRIVABLE BUT WASN'T ABLE TO HOLD WATER TO KEEP FROM OVERHEATING. THERE WAS NO AIRBAGS DEPLOYED UPON IMPACT. THE INSURANCE SAYS IT MUST BE A LARGE ACCIDENT FOR THE AIRBAGS TO DEPLOY. THE JEEP IS NOT TOTALED BECAUSE THE AGENT SAID HE WAS TRYING NOT TO TOTAL IT OUT SINCE WE WERE SO CLOSE TO HAVING IT PAID OFF. I DON'T UNDERSTAND WHY THE AIRBAGS WOULDN'T DEPLOY ON SUCH A HARD IMPACT. YOU CAN SEE THE SKID MARKS FOR ABOUT 20 FEET. THERE IS DEER HAIR STUCK INTO THE HOOD OF THE JEEP. I HAVE BEEN IN A COUPLE ACCIDENTS BEFORE AND THEY WEREN'T AS SERIOUS AS THIS BUT THE AIRBAGS DID DEPLOY. THERE NEEDS TO BE SOMETHING DONE FOR THE AIRBAGS TO DEPLOY UPON IMPACT. *TR

Mileage: 174,000

Oct 12, 2011

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THE MANUFACTURER WOULD HAVE TO AUTHORIZE THE REPAIRS FOR THEM TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,188. UPDATED 1/20/11 *CN CONSUMER SENT IN UPDATED ADDRESS. UPDATED 02/01/12

Mileage: 117,188

Oct 10, 2011

OWNER(1) DRIVING AROUND TOWN STOPPED TO GET MAIL AT POST OFFICE. OWNER(2) GOT OUT TO GET MAIL AND THE AIRBAGS DEPLOYED WHILE PARKED (THANK GOODNESS)! *KB

Mileage: 175,000

Oct 4, 2011

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS ACCELERATING FROM A COMPLETE STOP AT 5 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. SUDDENLY, THE AIR BAGS DEPLOYED ERRONEOUSLY AND BURNED THE CONTACT ON THE ARMS AND BODY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS HOME. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE CONTACT WAS ADVISED THAT A REPRESENTATIVE WOULD RESPOND TO HER CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,112.

Mileage: 151,112

Jun 17, 2011

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING 70 MPH, THE DRIVERS SIDE FRONTAL AIR BAG DEPLOYED; ALTHOUGH, A CRASH DID NOT OCCUR. THE DRIVER STATED THE AIR BAG LIGHT CAME ON AND WITHIN TWO SECONDS THE AIR BAG DEPLOYED. THE CONTACT CONFIRMED THAT THE VEHICLE DID NOT HIT ANYTHING ON THE ROAD THAT MAY HAVE CAUSED THE AIR BAG TO DEPLOY. THE CONTACT WAS ABLE TO AVOID A CRASH; HOWEVER, THE DRIVER'S NECK WAS INJURED WHEN THE SEAT BELT SUDDENLY TIGHTENED. THE CONTACTS INSURANCE COMPANY REPAIRED THE VEHICLE, BUT THE MANUFACTURER DID NOT ASSIST BECAUSE THE FAILURE WAS NOT A KNOWN PROBLEM. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 79,000. UPDATED 07/20/11*LJ UPDATED 3/20/12 *CN

Mileage: 77,000

May 9, 2011

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY WITHOUT CAUCUSING A CRASH. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD MOMENTARILY BEFORE CONTINUING. THE CONTACT SUSTAINED BRUISES TO THE LEFT ARM AND RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,744.

Mileage: 142,744

Jun 10, 2010

YESTERDAY EARLY EVENING, I WAS DRIVING ABOUT 60MPH ON A HIGHWAY IN GARLAND, TEXAS, WHEN ALL OF A SUDDEN MY AIRBAG DEPLOYED WITHOUT CAUSE. THERE WAS NO IMPACT TO THE CAR AT THE TIME OF DEPLOYMENT, SUDDEN STOP OR ANYTHING THAT WOULD IMPACT THE DEPLOYMENT. IT DEPLOYED, I LOST CONTROL OF MY VEHICLE AND WENT TO THE SHOULDER OF THE HIGHWAY. NO EVENTS THAT WOULD LEAD TO THE DEPLOYMENT, NOT EVEN THE LIGHT THAT INDICATES "AIR BAG. " IT IS NOW LIT BECAUSE IT DEPLOYED, I'M ASSUMING. THIS IS THE FIRST TIME IT HAS HAPPENED. THE DEPLOYMENT OF THE AIRBAG CAUSED BURNS ON MY ARM AND A SWOLLEN WRIST. I WILL TAKE THE VEHICLE INTO THE DEALERSHIP SOON. NOTHING HAS BEEN DONE YET. *TR

Mileage: 140,000

Jan 20, 2010 Crash

TRAVELING SPEED LIMIT AT 55 MPH.SLIDE ON BLACK ICE. CAR WENT HEAD ON IN HILL IN THE MEDIAN OF THE ROAD AND ROLLED TWICE. GLASS SHATTERED-ALL WINDOWS. VEHICLE TOTALED. FRONT, HOOD BOTH CAVED IN.. CAR STARTED SMOKING ON IMPACT. HAD TO RENT CAR TO TRAVEL HOME FROM OH TO TN. HAD TO PURCHASE NEW VEHICLE. INJURIES TO 2 CHILDREN-MINOR CUTS. MYSELF..VERY STIFF AND SORE ESP. IN NECK, WRIST AND BACK AREAS. AIRBAGS NEVER DEPLOYED!!!!*TR

Mileage: 105,000

Sep 9, 2009

ON 9/5/09 AT APPROXIMATELY, 12NOON CENTRAL TIME, WHILE AT A STOPLIGHT, BOTH DRIVERS AND PASSENGERS AIRBAG DEPLOYED WITH NO ACCIDENT OCCURRING. I WAS DRIVING MY 2003 JEEP LIBERTY THAT I PURCHASED NEW. I SUFFERED A BRUISES TO MY FOREARM, WHICH WAS ON THE STEERING WHEEL AT THE TIME OF THE INCIDENT. I HAVE RECENTLY SEEN A DOCTOR TO DETERMINE THE EXTENT OF MY INJURY. MY CAR IS CURRENTLY AT FEENY JEEP CHRYSLER IN ELGIN, IL. I HAVE CONTACTED CHRYSLER AND AM WAITING FOR THEIR RESPONSE. A MEMBER FROM CHRYSLER WAS TO GO TO THE DEALER ON 9/10/09 TO INVESTIGATE WHY THE AIRBAGS DEPLOYED. I WAS FORTUNATE THAT I WAS NOT MOVING WHEN THIS HAPPENED OR MORE SEVERE CONSEQUENCES MAY HAVE OCCURRED TO ME OR OTHER MOTORISTS. I AM REPORTING THIS SO THAT A THOROUGH INVESTIGATION CAN BE CONDUCTED TO MAKE SURE THIS DOES NOT HAPPEN TO ANY OTHER MOTORISTS. I SUSPECT A MANUFACTURING DEFECT THAT LED TO THE DEPLOYMENT OF THE AIRBAGS. *TR

Mileage: 93,000

Aug 21, 2007 Crash

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. IN DECEMBER OF 2006, WHILE DRIVING 55 MPH, THE STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. THE CONTACT WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THERE WAS SNOW ON THE GROUND AT THE TIME OF THE FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. MOST RECENTLY, WHILE DRIVING 35 MPH, THE STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY AND THE VEHICLE ROLLED OVER AND CRASHED INTO A DITCH. THREE PASSENGERS WERE INJURED AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. ON BOTH OCCASIONS, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INFORMED THE INSURANCE COMPANY THAT THERE WAS SOMETHING WRONG WITH THE STEERING WHEEL, HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE CRASH. THE VEHICLE WAS TOWED. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

Jun 20, 2007 Crash

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT APPLIED THE BRAKES AND THEY LOCKED. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE ROAD CONDITIONS WERE WET. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BRUISING ON THE RIGHT SHOULDER AND A CUT ON THE NECK FROM THE SEAT BELT. THE PASSENGER SUFFERED SORENESS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 40,000.

Mileage: 40,000

Jun 4, 2007 Crash

IN JULY 2005 I HAD AN ACCIDENT WITH MY 2003 JEEP LIBERTY IT CAUSED ABOUT 8,000 DAMAGE TO THE FRONT OF MY JEEP AND THE AIR BAGS DID NOT DEPLOY I CHECKED THE WEB SITE CAR STATS.COM AND THERE ARE A LOT OF THE SAME ACCIDENTS ON THIS SITE FOR THE JEEP AND THE AIRBAGS DID NOT DEPLOY CHRYSLER SAID IT IS NOT THEIR FAULT. *TR

May 1, 2007 Crash

2003 JEEP LIBERTY WITH DEFECTED AIRBAGS CUSTOMER STATES THAT SHE WAS IN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY**CC *TR

Jan 5, 2007 Crash

TL* - THE CONTACT STATED THAT WHILE DRIVING A 2003 JEEP LIBERTY AT 50 MPH SHE HIT A PATCH OF ICE. THE VEHICLE SLID ACROSS THE ICE AND INTO A DITCH AND STRUCK A UTILITY POLE. THE CONTACT STATED THAT UPON IMPACT THE AIR BAGS DID NOT DEPLOY. WHEN SHE TOOK VEHICLE TO THE DEALERSHIP, THEY FOUND THAT THE FAILURE WAS CAUSED BY A FAULTY AIR BAG SWITCH.

Jan 3, 2007 Crash

TL*- THE CONTACT HAD A 2003 JEEP LIBERTY WITH AN ODOMETER READING OF 58000 MILES. THE CONTACT WAS DRIVING AT 30 MPH UNDER COLD BUT DRY CONDITIONS HE LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH. UPON IMPACT THE AIR BAG DID NOT DEPLOY. ON 12-12-06 CONTACT RECEIVED RECALL 03V460000 FOR LOWER BALL JOINTS. THE POLICE REPORT FOR THE CRASH WAS AVAILABLE. THE CONTACT FELT THAT THE VEHICLE'S DESIGN AND BALL JOINT FAILURE WERE THE REASONS FOR THE CRASH. *AK UPDATED 2/6/2007 - THE CONSUMER INJURED HIS RIGHT HAND AND LEFT LEG. *NM

Mileage: 58,000

Nov 13, 2006

BALL JOINT FAILURE THREE TIMES. EMERGENCY BRAKE ON FIVE SPEED NEVER HAS WORKED PROPERLY. REPLACE ENGINE AT 70,000. NOW THE CARD END JOINT FOR THE FOUR-WHEEL DRIVE IS NOT WORKING CORRECTLY. MY BIGGEST COMPLAINT IS THE BALL JOINT FAILURE FOR THE THIRD TIME. THIS ISSUE ALSO CAUSES CHAIN REACTIONS IN THE TIRES I HAVE HAD THREE SETS OF TIRES WEAR UNEVEN AND I WROTE THE COMPANY THE FIRST TIME TO COMPLAIN AND GOT NO RESPONSE. I USE MY JEEP TO MAKE MY INCOME AND DO NOT TRUST IT ANY MORE. I DO NOT RECOMMEND THIS VEHICLE TO ANY ONE AND WILL NOT PASS IT ON TO ANY FAMILY MEMBER. *NM

Mileage: 74,000

Aug 28, 2006

DT*: THE CONTACT STATED WHILE DRIVING 45MPH ON THE HIGHWAY, BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING. THIS OCCURRED WITHOUT CAUSING A CRASH AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DRIVEN TO THE DEALER TO AWAIT INSPECTION. THE MANUFACTURER WAS ALERTED.

Mileage: 160,000

Jul 20, 2006 Crash

ON JUNE 6, 2006, MY VEHICLE WAS INVOLVED IN A FRONTAL(T-BONE) COLLISION. A CAR PULLED OUT IN FRONT OF IT AFTER CROSSING 3 LANES OF TRAFFIC. SPEED WAS 55 MPH. I WAS STRUCK IN THE DRIVERS FRONT AND SMASHED THE FRONT OF THE AUTO. INSURANCE TOTALED THE CAR AS DAMAGE WAS IN EXCESS OF $11,000. A PASSENGER WAS IN THE CAR. BOTH WORE SEAT BELTS. NEITHER AIR BAG DEPLOYED IN SPITE OF A FRONTAL COLLISION THAT TOTALED THE VEHICL. *NM

Mileage: 55,000

Apr 4, 2006 Crash

MY SON WAS INVOLVED IN A ONE CAR ACCIDENT. MY SON WAS IN THE MIDDLE OF A SHARP CURVE ON A 2 LANE ROAD WHEN HE NOTICED A CAR APPROACHING FROM THE OPPOSITE DIRECTION. THE FRONT PASSENGER OF MY SON'S CAR ESTIMATED THEIR SPEED AT 50 MPH. THE APPROACHING VEHICLE SCARED MY SON AND HE JERKED THE STEERING WHEEL TO THE RIGHT AND HIT HIS BRAKES. THE 2003 JEEP LIBERTY SKIDDED HEAD-ON INTO A DITCH AND THEN FLIPPED END-OVER-END TWICE. MY SON AND THE FRONT PASSENGER SUFFERED ONLY MINOR INJURIES. NO DOUBT THE SEAT BELTS SAVED THEIR LIVES BUT THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. *JB

Mileage: 59,815

Dec 27, 2005 Crash

DT: THE CONTACT'S HUSBAND WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. WHILE EXITING AN ON/OFF RAMP THE CONTACT'S HUSBAND WAS MERGING INTO TRAFFIC WHEN THE VEHICLE IN FRONT SLAMMED ON THE BRAKES. THEREFORE, THE CONTACT'S HUSBAND REAR ENDED THE VEHICLE IN FRONT OF HIM WHILE DRIVING AT 30 MPH. ALTHOUGH, THE CONTACT'S HUSBAND WAS WEARING A SEAT BELT HE SUSTAINED MAJOR INJURIES TO THE FACE AND HEAD. HIS FACE HIT THE STEERING WHEEL SO HARD THE DOCTOR PULLED PIECES OF THE STEERING WHEEL OUT OF THE BRIDGE OF HIS NOSE. A POLICE REPORT WAS TAKEN AT THE SCENE. THE INSURANCE COMPANY ELEVATED THE VEHICLE AND DEEMED IT A TOTAL LOSS.*A

Mileage: 68,000

Oct 17, 2005 Crash

DT: THE CONTACT OWNS A 2003 JEEP LIBERTY RENEGADE. ON OCTOBER 7, 2005 IT WAS RAINING AND IT CAUSED THE VEHICLE TO HYDRO-PLANE. WHILE DRIVING AT 45 MPH THE BRAKES SKIDDED, AND THE CONTACT WAS UNABLE TO CONTROL THE STEERING. THIS CAUSED THE VEHICLE TO HIT A TREE. WHEN SHE HIT THE TREE BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES, AND UNABLE TO RETURN TO WORK FOR THE TIME BEING. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE MANUFACTURER SAID THAT THE AIRBAGS HAD TO MEET CERTAIN CONDITIONS BEFORE THEY WOULD DEPLOY. THE INSURANCE COMPANY CLAIMED THAT VEHICLE HIT IN A WAY THAT THE AIRBAG SENSOR SHOULD HAVE PICKED IT UP. THE CONTACT REQUESTED THAT THE INSURANCE COMPANY AND MANUFACTURER SHOULD INVESTIGATE IT. *AK

Mileage: 24,000

Aug 24, 2005 Crash

MY JEEP LIBERTY WAS BROADSIDED (LEFT SIDE) BY A VEHICLE THAT RAN A RED LIGHT. MY VEHICLE WAS STOPPED AT THE TIME OF THE COLISION, THE OTHER VEHILE WAS TRAVELING AT 45-50 MPH. THE POINT OF IMACT WAS THE DRIVER'S DOOR AND FRONT FENDER. THE LEFT FRONT TIRE/WHEEL/SPINDLE WAS TORN OFF THE VEHILE UPON IMPACT. THE SIDE AIR BAGS DID NOT DEPLOY, FORTUNATELY NO ONE WAS INJURIED AS A RESULT OF THIS FAILURE. DAIMLERCHRYSLER WAS CONTACTED AND DID INVESTIGATE THE INCIDENT. THE LETTER SUMMARIZING THEIR INVESTIGATION STATED THE FOLLOWING: "OUR TEST CONFIRM THAT THE AIR BAG RESTRAINT SYSTEM IN YOUR VEHILE IS OPERATING AS DESIGNED AND FUNCTIONED NORMALLY FOR THE CONDITIONS TO WHICH IT WAS EXPOSED. THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE NEVER REACHED THE LEVEL OF DECELERATION REQUIRED TO ACTIVATE DEPLOYMENT." I HAVE MADE REPEATED ATTEMPTS TO CONTACT DAIMIERCHRYSLER TO EXPLAIN THIS STATEMENT BUT HAVE BEEN UNSUCCESSFUL. THE VEHILCLE WAS TOTALLED AND HAS BEEN TURNED OVER TO THE INSURANCE COMPANY.

Aug 18, 2005 Crash

DT: THE CONTACT WIFE WAS DRIVING A 2003 JEEP LIBERTY,WHEN THE VEHICLE STRUCK A TREE WHILE TRAVELING APPROXIMATELY 50 MPH. THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS AT A BODY SHOP TO GET AN ESTIMATE ON THE REPAIRS. THE SERVICE DEALER HAS BEEN NOTIFIED, BUT HAS NOT RETURNED ANY CALLS. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER YET. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY PREVIOUS ACCIDENTS. THE CONSUMER STATES THE AIRBAG LIGHT WAS NOT ILLUMINATED INDICATING ANY PROBLEMS. *AK

Mileage: 43,000

May 31, 2005

DT: INVOLVED IN ACCIDENT ON 5/13/05. VEHICLE WAS TOTALLED DUE TO FRONT END DAMAGE, AIR BAGS DID NOT DEPLOY. VEHICLE WAS AT A SPEED OF ABOUT 45-55 PMH. NO AIRBAG DEPLOYED. CAR IS EQUIPPED WITH FRONT DIRVER AND PASSENGER AIR BAG. FRONTAL IMPACT OCCURED. CONTACT CANNOT REMEMBER SEAT BELT. NO AIRBAG WARNING LIGHT WAS PRESENT. CONTACT HAS PICTURES OF DAMAGES.POLICE REPORT WAS FILED.

Mileage: 25,000

Mar 15, 2005 Crash

VEHICLE WAS GOING AT APPROXIMATELY 25 MPH THROUGH AN INTERSECTION AND WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER VEHICLE GOING ABOUT 35 MPH. THE VEHICLE WAS KNOCKED HEAD ON INTO A WATER HYDRANT AND A TREE AND THE AIR BAGS FAILED TO DEPLOY. VEHICLE WAS TOTALED. *NM *NM

Mileage: 22,000

Feb 3, 2005 Crash

WHILE DRIVING 35 MPH THE VEHICLE COLLIDED INTO A TELEPHONE POLE. THE AIRBAGS DID NOT DEPLOY IMPACT. THE DRIVER SUSTAINED HEAD INJURIES AND BRUISED RIBS. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Mileage: 28,000

Jan 26, 2005 Crash

COMPLAINT RECEIVED VIA E-MAIL. MY WIFE, SON, AND I WERE INVOLVED IN AN ACCIDENT. WE HIT AN ICE PATCH ON I-80 EAST MILE MARKER 128. WE WENT DOWN A BANK AND HIT A TREE HEAD ON AT APROXIMATLY 50 MPH, AND SEAT BELTS/AIR BAGS DID NOT WORK. I CONTACTED JEEP, AND WAS TOLD THAT AN INVESTIGATOR WOULD GO AND LOOK AT THE JEEP, AND THEY WOULD GET BACK TO ME. I THEN CONTACTED THE GARAGE WHERE MY VEHICLE WAS BEING REPAIRED, AND ASKED THE OWNER IF THE INSPECTOR HAD BEEN THERE. I WAS INFORMED THAT HE WAS, AND THAT HE DID NOT EVEN KNOW WHERE THE AIR BAG SENSORS WERE LOCATED. A FEW DAYS LATER, I RECIEVED A LETTER INFORMING ME THAT THE AIR BAG DID FAIL, AND THAT IT SHOULD NOT HAVE GONE OFF, MY VEHICLE HAD $9000 DAMAGE AT THE FRONT END. I AM CONCERNED THAT THE VEHICLE WAS NOT SAFE FOR MYSELF AND FAMILY. I DID SOME RESEARCH ON WWW.NHTSA.DOT.GOV AND FOUND THAT 9 OTHER 2003, JEEP LIBERTYS HAD THE SAME PROBLEM. *AK

Jan 16, 2005 Crash

MY WIFE JESSICA AND SON ANDREW WERE TRAVELING ON INTERSTATE 80 EAST BOUND THE DAY AFTER CHRISTMAS 2004 WHEN WE HIT A PATCH OF ICE AND WERE THROWN OFF THE ROAD, DOWN A BANK AND STRUCK A TREE HEAD ON AT A SPEED OF 40-50 MPH. OUR AIR BAGS DID NOT DEPLOY AND OUR SEAT BELTS DID NOT LOCK UP. I WAS IN THE PASSENGER SEAT AND WAS THROWN FORWARD TOWARDS THE WINDOW AND MY WIFE FLEW UP AND HIT THE GRAB BAR ON THE DRIVERS SIDE. I CONTACTED JEEP AND WAS TOLD THAT AN AIR BAG SHOULD NOT HAVE DEPLOYED. MY MECHANIC HAD TOLD ME THAT THERE WAS ENOUGH FORCE TO DEPLOY THE AIR BAGS. I DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. *NM

Mileage: 35,800

Dec 26, 2004 Crash

I WAS DRIVING ON I65NORTH AT A RATE OF SPEED OF APPROXIMATELY 45- 50 MPH WHEN I HIT A PATCH OF ICE AND LOST CONTROL OF MY 2003 JEEP LIBERTY. I SPUN OUT AND HIT A CONCRETE BRIDGE ABUTMENT HEAD ON WITH SUCH IMPACT THAT MY JEEP WAS TOTALED AT OVER $20,000 IN DAMAGE. MY AIR BAG DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL RESULTING IN A SEVERE HEAD CONTUSION REQUIRING APPROXIMATELY 30 SUTURES FROM A SKILLED PLASTIC SURGEON. THE PLASTIC SURGEON COMMENTED DURING THE PROCEDURE THAT HAD MY AIR BAGS DEPLOYED, I WOULD NOT HAVE SUSTAINED SUCH AN INJURY.*AK

Mileage: 25,000

Dec 21, 2004 Crash

I WAS INVOLVED IN A REAR-END COLLISION WITH A LEXUS SUV. I RAN INTO THE BACK OF A LEXUS SUV THAT WAS UNEXPECTLY STOPPED IN FRONT OF ME AND THE ENTIRE ENGINE COMPARTMENT AND FRONT SECTION OF THE JEEP COLLAPSED FORWARD AT A 45% ANGLE, PUSHING THE ENTIRE FRONT OF THE VEHICLE TO THE FORMER LOCATION OF THE MIDDLE OF THE ENGINE. THIS WAS ON A 2003, JEEP LIBERTY WITH 13,000 MILES AND NEITHER AIRBAG IN THE JEEP LIBERTY DEPLOYED DURING THE SEVERE IMPACT OF THE CRASH. THERE IS CURRENTLY $8,000+ OF DAMAGE TO THE FRONT OF THE JEEP LIBERTY AND THE PRESTICE DODGE, IN DALLAS, TEXAS, HAS INFORMED ME THAT THIS IS NOT A MATTER FOR THEM TO DEAL WITH, BECAUSE FAILED AIRBAGS ARE CONSIDERED A FACTORY DEFECT. THE VEHICLE WAS JUST SURVEYED FOR REPAIRS TODAY BY ALLSTATE INSURANCE AND THEY ARE GOING TO REPAIR IT, BUT AFTER CONTACTING THE DEALERSHIP "PRESTIGE DODGE" AND ASKING THEM TO GO LOOK AT THE CAR TO VERIFY THE AIRBAGS HAD NOT GONE OFF. THE DEALERSHIP PROVIDED ME WITH A NUMBER FOR CHRYSLER 18009921997 TO ADDRESS THESE FAILED AIRBAGS WITH. I CALLED CHRYSLER AND THE CUSTOMER SERVICE CENTER STATED THAT IF THE COLLISION CENTER HAD ALREADY BEGUN WORK ON THE CAR THAT CHRYSLER WOULD REFUSE TO ACKNOWLEDGE THAT THE AIRBAGS DID NOT GO OFF AND THEY WOULD REFUSE TO SEND AN INVESTIGATOR BECAUSE THE COLLISION CENTER HAS ALREADY BEGUN FOLLOWING ALLSTATES INSTRUCTIONS TO REPAIR THE FRONT END OF THE VEHICLE. AT THIS POINT CHRYSLER CUSTOMER SERVICE HUNG UP ON ME.*AK

Mileage: 13,000

Nov 22, 2004 Crash

THE VEHICLE HAS BEEN INVOLVED IN THREE SEPARATE FRONTAL COLLISIONS. THE DUAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Mileage: 7,000

Aug 25, 2004 Crash

WIFE WAS TAVELLING IN 2003 JEEP LIBERTY, WAS INVOLVED IN FRONT END COLLISION AT APPROX 40 MPH, AIR BAGS DID NOT DEPLOY.*AK

Mileage: 27,192

Feb 26, 2004 Crash

WHILE PULLING OUT OF A PARKING AREA GAS PEDAL BECAME STUCK TO THE FLOOR. VEHICLE ACCELERATED, AND THE CONSUMER LOST CONTROL, AND STRUCK A TREE. AFTER STRIKING THE TREE VEHICLE STRUCK AN ABUTMENT HEAD ON AND FLIPPED COMPLETELY OVER. CONSUMER SUFFERED MINOR INJURIES AND WAS TAKEN TO THE HOSPITAL. THE POLICE DID RESPOND TO THE ACCIDENT. *AK THE AIR BAGS DID NOT DEPLOY UPON IMPACT. *NM

Mileage: 6,000

Feb 17, 2004 Crash

WHILE DRIVING 50 MPH VEHICLE LOST CONTROL WITHOUT WARNING. WHEN CONSUMER APPLIED THE BRAKES VEHICLE SURGED FORWARD INTO A GUARD RAIL. AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED BACK INJURIES. *AK

Mileage: 5,000

Dec 6, 2003 Crash

2 CAR ACCIDENTS WHERE ANOTHER CAR HYDRO-PLANED INTO FRONT DRIVER SIDE CORNER OF MY 2003 JEEP LIBERTY. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE THEN WAS FORCED OFF THE ROAD AT A 90 DEGREE ANGLE AND WE WENT OFF THE ROAD DOWN A SLOPE ABOUT 20-30 FEET UNTIL WE HIT AN EMBANKMENT. MY SEAT BELT DID NOT HOLD ME AND I HIT THE REAR VIEW MIRROR. I SUFFERED A CONCUSSION WITH 1/2 HOUR OF MEMORY LOSS AND A WOUND TO MY HEAD THAT REQUIRED STAPLES TO CLOSE. THE CAR WAS REGISTERED A TOTAL LOSS BY THE OTHER DRIVERS INSURANCE COMPANY... ELECTRIC INSURANCE COMPANY CLAIM # 2003081105302. *LA

Mileage: 12,500

Sep 2, 2003 Crash

WHILE TRAVELING AT 45 MPH, ANOTHER VEHICLE HIT THE CONSUMER'S VEHICLE HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. *AK *SCC *JB

Mileage: 7,158

Aug 28, 2003 Crash

CONSUMER STATES WHILE STOPPING VEHICLE ENCOUNTERED A HEAD ON CRASH. UPON IMPACT, AIR BAGS TO DEPLOYED, IGNITING CONSUMER'S CLOTHS ON FIRE. CONSUMER SUSTAINED SECOND AND THIRD DEGREE BURNS TO CHEST AREA. *AK