2004 JEEP LIBERTY Fuel/propulsion System Problems

THE VEHICLE DIES AFTER FILLING IT UP WITH FUEL. IT HAS NOW HAPPENED TO US MULTIPLE TIMES, FROM WHAT I HAVE BEEN READING IT HAS BEEN HAPPENING TO LOTS OF OTHER PEOPLE WITH JEEPS/CHRYSLERS AS WELL

Mileage: 96,000

ON SEPT. 2, 2019 WHILE DRIVING ON ROUTE 23 OUR 2004 JEEP LIBERTY'S GAS TANK BROKE OFF AND WE DRAGGED IT DOWN THE ROAD WITH GAS POURING OUT, ANOTHER DRIVER ALERTED US THAT THE GAS TANK WAS DRAGGING. IF A SPARK HAPPENED WE WOULD HAVE BEEN SET ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND OUR CAR WAS TOWED TO A REPAIR SHOP. I SAW A RECALL #18V278000 ONLINE TODAY 09/05/19, WE WERE NEVER NOTIFIED OF THIS RECALL.

Mileage: 140,000

AFTER FILLING FUEL TANK THE CAR STARTS FINE BUT THEN THE ENGINE STALLS MULTIPLE TIMES IN THE FIRST 3-5 MILES. THIS IS HAZARDOUS SINCE IT OFTEN HAPPENS WHEN PULLING INTO TRAFFIC LEAVING THE GAS STATION. IT SEEMS TO GO AWAY AND THE CAR RUNS FINE AFTER SEVERAL MILES OF DRIVING AND STALLING AS I SLOW DOWN FOR STOP LIGHTS OR STOP SIGNS. I RECENTLY BOUGHT THIS JEEP AND THIS HAS HAPPENED SEVERAL TIMES AFTER FILLUPS. I JUST GOOGLED THE PROBLEM AND FOUND IT IS A COMMON ISSUE. I THOUGHT IT WOULD BE GOOD TO ADD MY INFORMATION TO THE LIST. I HAVE DONE NOTHING TO TRY TO SOLVE THE PROBLEM AT THIS POINT.

Mileage: 127,000

HAVE NOT BEEN NOTIFIED OF ANY RECALLS AND WHEN I CALLED THE DEALER THEY SAID I DIDNT HAVE ANY RECALLS BUT WHEN I CHECK IN THE DATE BASE IT SAID I HAD TWO RECALLS; I WOULD LIKE TO GET NOTIFIED OF THE RECALLS BY A DEALERSHIP.

Mileage: 130,000

I GOT MY JEEP REPOED IN 2016 BECAUSE OF NOT MAKING MY PAYMENTS. I WAS HAVING THE PROBLEMS WITH THE GAS TANK AND THE ENGINE WAS NOT RUNNING CORRECTLY. IS THERE ANYTHING YOU CAN DO? PLEASE LET ME KNOW. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

AT INTERSTATE SPEED THE JEEP ACCELERATES UNEXPECTEDLY AS IF THE THROTTLE IS PRESSED TO THE FLOOR. THIS IS THE THIRD TIME THIS HAS HAPPENED. ACCELERATES TO 80 MILES PER HOUR ALMOST INSTANTLY.

Mileage: 105,000

MY CAR CAUGHT ON FIRE LAST NIGHT, FIRE DEPARTMENT WAS UNABLE TO CONFIRM SOURCE OF FIRE. I RESEARCHED JEEP LIBERTY 2004 RECALLS AND FOUND ON JUNE 12,2012 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED (EA) 12-005 TO INVESTIGATE AN ALLEGED SAFETY RELATED DEFECTS CONCERNING FUEL TANK SYSTEM INTEGRITY FOR JEEP MY 1993-2007 FOR , WHICH INCLUDED NUMEROUS FIRE. ON 1/16/2017 MY JEEP LIBERTY CAUGHT ON FIRE, IN THE SNOW. CAR WAS STATIONARY, HAD ONLY DRIVEN 2 BLOCKS, GOT STUCK IN THE SNOW, REVVED UP THE ENGINE AND SMOKE BEGAN COMING OUT THE HOOD. CAR COMPLETELY COMBUSTED IN FLAMES,

Mileage: 193,000

FUEL TANK STRAPS ROTTED & BROKE OFF

Mileage: 143,000

I BOUGHT THE CAR USED AFTER I'VE BEEN HIT IN THE BACK FROM SOMEBODY AND I NO LONGER HAD MY SUBARU OR THE MONEY TO BUY ANOTHER SUBARU SO I WAS STUCK BUYING THIS CAR IN THE MEANTIME AND THE WINDOWS WORK BUT ONLY FOR A LITTLE BIT 6 HOURS AFTER I BOUGHT THE CAR THE ENGINE LIGHT TURNED ON COURSE IT DIDN'T HAVE ANY TRANSMISSION FLUID SO I PUT SOME IN BUT ONE WINDOW DROPPED HAD TO PULL IT OUT AND NOW THE DRIVER DOOR DOES COMPLETELY WILL NOT ROLL UP OR ROLLED DOWN AND THEN I SEE THAT THEY HAVE DONE SOME WORK TO IT BECAUSE I DIDN'T NOTICE WHEN I BOUGHT IT THAT THE DOOR HAS POWER THEY HAVE OPENED IT ANOTHER ISSUE IS THAT I WASHED MY CAR WHEN I CALL THE PERSON THAT BOUGHT IT WAS A LITTLE SMALL DEALERSHIP I STATED THAT I WASHED THE CAR HE STATED TO ME TO ME "YOU WASHED THE CAR?" I SAID YES I DIDN'T ASK ANY QUESTIONS HOWEVER THE NEXT DAY THE FRONT LEFT HEADLIGHT WENT OUT AND IT COST ME $15 SO NOT SURE WHAT ELSE I CAN DO IT APPEARS THAT THERE WAS A RECALL THERE IS A RECALL ON THE FUEL TANKER WHAT NOT THEY CAN CATCH FIRE I WOULD LIKE THE RECALL TO BE REPAIRED ALSO I SHOULD HAVE NOTICED THAT THE CAR OCCASIONALLY RANDOMLY FEEL LIKE IT'S FISHTAILING WHILE I'M DRIVING I WAS STRUCK BY A VEHICLE ON THE FREEWAY WHILE I WAS WALKING AFTER MY JEEP GRAND CHEROKEE THAT I HAD PRIOR TO MY SUBARU COMPLETELY DIED ON THE MIDDLE OF THE FREEWAY I BEGAN TO WALK TO THE CALL BOX WHEN I WAS STRUCK BY A CAR SO I HAVE TO HAVE A SAFE CAR I AM A SINGLE MOTHER AND GRANDMOTHER THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR

I WAS APPROACHING THE ONRAMP,& AS I TURNED ON I HEARD A NOISE. THINKING I HAD A FLAT I IMMEDIATELY PULLED OFF TO CHECK MY TIRES UPON ROUNDING THE REAR OF MY VEHICLE I SAW LIQUID ON THE GROUND UPON BACKING UP A STEP I COULD SEE IT WAS MY GAS TANK WITH THE BROKEN BRACKETS. I THANK GOD THERE WERE NO SPARKS & THAT I WAS NOT YET @ SPEED ON THE INTERSTATE. I WAS TERRIFIED AS TO HOW CLOSE TO DEATH I POSSIBLY WAS. THEN I FIND OUT HERE THAT IT HAD HAPPENED 1 OTHER TIME (THAT'S REPORTED HERE) BUT NOT TO THE MANUFACTURER. NOW I'M OUT OF MY VEHICLE WHILE BEING REPAIRED AND OUT OF WORK TILL IT'S FIXED. THIS SHOULD NEVER HAVE TO COME OUT OF MY POCKET BUT WILL BECAUSE OF NEGLIGENCE. I ONLY WISH I HAD THOUGH TO TAKE PICTURES BEFORE IT WAS LOADED & TOWED TO THE GARAGE.

Mileage: 78,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED INTO THE INTERIOR WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, LIFT THE HOOD, AND DISCOVERED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE ENGINE STALLED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

14440 NEW FALLS OF NEUSE RD

Mileage: 200,154

I JUST PURCHASED THE CAR AND FOUND THAT THE CAR HAS AN OUTSTANDING RECALL. IT IS CHRYSLER RECALL #N46 OR NHTSA #13V-252. WHICH IS RELATED TO POTENTIAL FIRE FROM REAR END COLLISION. I JUST CALLED JEEP CHRYSLER AT 5130 NESCONSETT HWY, PORT JEFFERSON STATION, NY 11776. THEY INDICATED TO ME THAT THERE IS A 6 MONTH WAITING PERIOD IN ORDER TO GET THE CAR IN TO FIX THE RECALLED ITEM. I THINK THAT IS AN UNREASONABLE AMOUNT OF TIME TO HAVE TO WAIT TO FIX THIS POTENTIALLY DISASTROUS ISSUE. IS THIS OK? I WOULD LIKE TO BE ABLE TO GET THIS DONE MUCH SOONER AS I FEAR FOR MY FAMILY'S SAFETY. *TR

Mileage: 153,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02-15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 7/2/2015*JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT A WHITE CLOUDY SMOKE EMITTED FROM THE FRONT OF THE VEHICLE AND INTO THE INNER COMPARTMENT. THE CONTACT NOTICED SPARKS AND PULLED OVER TO THE SIDE OF THE ROAD AS A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) YEARS AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. MA 10/25/15

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF THE VEHICLE WAS REPAIRED ON 4/27/2015. UPDATED 7/6/2015 *JS

CHRYSLER SENT ME A LETTER INFORMING ME OF RECALL N46. I AM SEEKING REIMBURSEMENT FOR AN OEM HITCH THAT I HAD INSTALLED PRIOR TO THE RECALL. I HAVE SPOKEN TO CHRYSLER MANY TIMES OVER THE LAST 2 YEARS AND FOLLOWED THEIR INSTRUCTIONS FOR INSPECTION AND SUBMISSION OF DOCUMENTATION FOR THE OEM HITCH. I HAVE A CASE # FROM CHRYSLER. DESPITE REPEATED PROMISES TO CALL ME AND /OR PROCESS THE REFUND, I HAVE HAD NO CONTACT FROM CHRYSLER. MY LATEST ATTEMPT TO CONTACT THEM WAS 1/20/15, AT WHICH POINT I WAS TOLD I WOULD BE CONTACTED WITHIN A WEEK. WHAT DO I HAVE TO DO TO GET THE REFUND? *TR

Mileage: 107,000

I JUST PURCHASED THIS VEHICLE AND WAS NOTIFIED BY A FRIEND WHO OWNS AN IDENTICAL VEHICLE THAT A RECALL HAD BEEN IN FORCE FOR A POTENTIAL FUEL LEAK PROBLEM. I CHECKED AND THE VEHICLE HAS NO REMEDY FOR THIS SCENARIO. *TR

TOOK JEEP TO DEALER (10,23,2014) FOR RECALL TO HAVE A TRAILER HITCH INSTALLED, STILL WAITING FOR PART TO BE SHIPPED TO DEALER. OVER THREE AND ONE HALF MONTHS IS NOT ACCEPTABLE. *TR

Mileage: 47,429

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE LENGTH OF TIME IT WAS TAKING FOR THE RECALL REPAIR. THE CONTACT WANTED THE RECALL REPAIR COMPLETED AS SOON AS POSSIBLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. UPON ENTERING THE VEHICLE, THE CONTACT SMELLED BURNING OIL AND FUEL INSIDE THE VEHICLE. ALSO, THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR SMOKES AND SMOKE COMES INSIDE THE CAR. IT IS EXTREMELY NOTICEABLE WHEN IT IS SITTING STILL CAR FILLED UP WITH SMOKE. *TR

THE GAS CONSISTENTLY OVERFLOWS IN THIS VEHICLE WHEN FILLING UP THE TANK. IT'S LIKE THERE IS NO SAFETY STOP TO KEEP THE GAS FROM FILLING. IT ENDS UP GUSHING ALL OVER THE SIDE OF THE VEHICLE AND THE GROUND WHEN I TRY TO FILL UP THE TANK. I NEVER LET THE TANK FILL AUTOMATICALLY AT THE PUMP. I WATCH THE GALLONS METER AS I'M PUMPING THE GAS TO ESTIMATE WHEN TO STOP PUMPING GAS BUT IT IS STILL VERY UNPREDICTABLE. EVEN THE INTERIOR OF THE VEHICLE SMELLS LIKE GASOLINE WHEN THIS HAPPENS. *TR

CHRYSLER HAD A RECALL ON THIS JEEP OVER FUEL TANK FIRES, I TOOK THE CAR TO A LOCAL JEEP DEALER TWICE (JEEP CHRYSLER DODGE CITY, 631 WEST PUTNAM AVE, GREENWICH, CT 06830 ON OCT 25TH AND NOV 17TH) (I MADE APPOINTMENT AT LEAST TWO WEEKS EARLIER IN BOTH TIMES), BUT WERE TOLD THERE ARE NO PARTS AVAILABLE FOR THE RECALL. *TR

Mileage: 77,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NOT RELEASING THE RECALL PART TO THE DEALERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. D

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE FROM THE NHTSA AT THE BEGINNING OF THIS YEAR, 2014. THE RECALL NUMBER IS 13V-252. I CONTACTED THE CHRYSLER DEALERSHIP THAT WE BOUGHT THE CAR AT IN GRESHAM, OREGON, AND THEY SAID THAT THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL. I GAVE THEM MY NAME AND NUMBER, AND ASKED THEM TO CALL ME WHEN THEY GOT THE PARTS IN. THAT WAS OVER 6 MONTHS AGO. I RECENTLY CALLED A CHRYSLER DEALERSHIP IN VANCOUVER, WASHINGTON, AND WAS TOLD THAT THEY WOULD CALL ME BACK. THAT WAS A WEEK AGO. THE DATE OF THE RECALL WAS DECEMBER 11, 2013. NOT SURE WHAT ELSE TO DO, BUT COMPLETE THIS COMPLAINT FORM. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE FIRST NOTIFICATION IN SEPTEMBER OF 2013 AND THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

MY COMPLAINT IS WITH THE CHRYSLER RECALL N46/NHSTA 13V-252. I RECEIVED TWO (2) RECALLS -ONE LAST DEC. 2013 AND IN AUGUST 2014 FOR THE REAR STRUCTURE REINFORCEMENT. I CALLED 2JEEP/CHRYSLER DEALERS AND WAS TOLD THAT THEY WERE ONLY PROVIDED 5 TRAILER HITCHES AND HAD A WAITING LIST OF 55. I WAS TOLD TO CALL BACK IN MID-SEPTEMBER. THIS RECALL IS A JOKE. I CALLED CHRYSLER RECALL ASST. CENTER AND SPOKE WITH TAYLOR AND WAS TOLD THAT THE TRAILER HITCHES WERE STILL BEING MANUFACTURED AND THAT THE HITCHES AND SUBSEQUENT REPAIRS SHOULD BE DONE WITHIN TWO (2) YEARS. THIS IS UNACCEPTABLE. I WAS TOLD WHEN I GOT THE FIRST RECALL NOTICE TO WAIT FOR THE SECOND THAT THE PARTS WOULD BE AVAILABLE AND THEY ARE NOT. I BELIEVE CHRYSLER IS NOT ACTING IN GOOD FAITH TO ITS CUSTOMERS AND HAS NO INTENTION OF REPLACING THE RECALLED ITEMS. I BELIEVE THAT THEY ARE JUST WAITING FOR THE JEEPS IN QUESTION TO DISAPPEAR AND GO TO JUNK YARDS. THEY HAVE NO INTENTION IN FIXING THE PROBLEM. THE PROBLEM WITH THE REAR STRUCTURE REINFORCEMENT IS JUST TOO EXPENSIVE FOR THEM TO FIX. I FEEL RIGHT NOW THAT THE END RESULT OF THIS RECALL THAT ONLY 10% OF THE JEEPS IN QUESTION WILL ACTUALLY BE REPAIRED. I HAVE NEVER GONE THROUGH SUCH A LONG, DECEITFUL RECALL BEFORE. I HAVE ZERO FAITH IN CHRYSLER DOING THE RIGHT THING WITHOUT ANOTHER GOVERNMENTAL COURT ORDER. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER :13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL, PROPULSION SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHY HASN'T CHRYSLER COMPLIED WITH SAFETY RECALL N46 (GAS TANK LEAKAGE)?? I HAVE CONTACTED CHRYSLER SEVERAL TIMES AND GET THE RESPONSE THAT THERE IS NO SAFETY PROBLEM WITH THE PLASTIC GAS TANK. BUT THEY WILL INSTALL A TOW HITCH JUST TO SATISFY NHTSA. THEY SAID THEY DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE EITHER. THEY SAID THEY WOULD LET ME KNOW LATER, MAYBE IN AUGUST (THIS YEAR I HOPE). I JUST DON'T UNDERSTAND WHY IT IS TAKING SO LONG. THE MOST IMPORTANT QUESTION IS; IS THE VEHICLE SAFE IN THE EVENT OF AN OTHERWISE SURVIVABLE REAR-END CRASH?? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIRS WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/14*CN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTICE IN DECEMBER OF 2013 PERTAINING TO THE FUEL SYSTEM AND CONTACTED THE MANUFACTURER MULTIPLE TIMES IN TO HAVE THE REMEDY PERFORMED. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER AND NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE DEALER AND DECLINE TO TO PROVIDE AT LEAST AN ESTIMATED TIME FRAME WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. LUCKILY, THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THE THAT THE PART NEEDED WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY DID NOT KNOW WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/2014*LJ UPDATED 08/12/2014 *JS

TL- THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD

SAFETY RECALL N46/NHTSA 13V-252: SAFETY RECALL NOTICE WAS RECEIVED BY MAIL IN JANUARY 2014, CONTACTED DEALERSHIP AS DIRECTED TO SCHEDULE AN APPOINTMENT. DEALERSHIP SAID THEY HAD NO PARTS AND HAD NO IDEA WHEN THEY WOULD RECEIVE THE PARTS. CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 5, 2014. WAS TOLD THAT CHRYSLER STILL HAD NO PARTS AVAILABLE APPLICABLE TO THIS RECALL. FURTHERMORE, AND EVEN MORE CONCERNING, THERE IS NO PROJECTED TIME-TABLE FOR DISTRIBUTING THE APPROPRIATE PARTS TO DEALERSHIPS. THIS RECALL WAS ORIGINALLY ISSUED JUNE 19, 2013. I DO NOT FEEL THAT AN ENTIRE YEAR OR MORE IS AN APPROPRIATE TIME FRAME TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE AMOUNT OF TIME, ESPECIALLY FOR A DEFECT THAT CAN CAUSE FUEL LEAKS AND POSSIBLE FIRES FROM A REAR END COLLISION. OUR HOUSEHOLD HAS TWO 2004 JEEPS THAT ARE AFFECTED BY THIS RECALL. WHEN CAN WE EXPECT A RESOLUTION FROM CHRYSLER? WHAT ARE THE REGULATIONS FOR COMPLETING SAFETY RECALLS? *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATE DATE OR ARRIVAL FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE PART WAS NOT IDENTIFIED FOR THE RECALL. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND DECLINED TO GIVE THE PROVIDE THE CONTACT WITH PART AVAILABILITY INFORMATION. THE CONTACT FELT IT WAS UNACCEPTABLE FOR SUCH A POTENTIALLY LIFE TREATING FAILURE TO BE TREATED IN SUCH A MANNER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON THE 18TH OF JANUARY OF 2014, I WAS DRIVING BACK HOME ON A RURAL ROAD WHERE THE SPEED LIMIT IS 25MPH AND I WAS DRIVING AROUND 15 MPH BECAUSE THE ROAD DOESN'T HAVE AN ADEQUATE PAVEMENT, WHERE THERE IS ALOT OF POT HOLES. MY 2004 JEEP LIBERTY ON A SMALL HILL, CAME TO A SUDDEN STOP SHUTTING ALL THE SYSTEM WHICH TURNED THE VEHICLE OFF. I ATTEMPTED TO TURN THE CAR BACK ON, BY TURNING THE SWITCH AND IT WOULDN'T TURN ON. I WAITED APPROXIMATELY 3 MINUTES WHEN I SAW A THICK BLACK SMOKE COMING FROM THE HOOD. I ATTEMPTED TO REACT QUICKLY AND SAW THAT THE DOORS WERE CLOSED SHUT. I FORCED THE DOOR TO OPEN AND RAN QUICKLY TO THE FRONT OF THE VEHICLE. I LIFTED THE HOOD AND IT WAS STEAMING HOT THAT IT BURNED MY FINGERS, I THEN OPENED THE HOOD AND WITNESSED THAT THE VEHICLE'S MOTOR WAS COMPLETELY IN SMOKE. I BEGAN TO CAR 911 AND STEPPED ASIDE WHEN FLAMES STARTED TO COME OUT FROM THE MOTOR. IN LESS THAN 8 MINUTES THE CAR WAS COMPLETELY IN FIRE. BOTH POLICE AND FIRE DEPARTMENT ASSISTED ME DURING THIS TRAGIC EVENT. I HAVE BOTH REPORTS TO EVIDENCE THE EVENTS THAT HAD OCCURRED. I HAVE ATTEMPTED VARIOUS TIMES TO CONTACT CHRYSLER WITHIN MY LOCAL AREA AND HAVE NOT RECEIVED ANY RETURN CALL FROM THEM, WHILE THEY HAVE INDICATED THAT THEY WILL SEND A INSPECTOR TO VERIFY THE VEHICLE, I LEFT ALL OF MY PERSONAL DETAILS AND AM STILL WAITING FOR THEIR VISIT. I HAVE BEEN WAITING AND I HAVE CONTINUED TO CALL THEM IN EFFORT TO HAVE AN INSPECTOR TO VERIFY MY LOSS KNOWING THAT THE CAR IS STILL WITHIN THE VEHICLE GUARANTEED, STILL I HAVE NOT RECEIVED ANY RESPONSE AFTER A TWO MONTHS OF THE INCIDENT. HERE, I HAVE NOT ONLY SUFFERED FROM MATERIAL LOSS BUT ALSO CHRYSLER IN MY AREA DOES NOT DEMONSTRATE CORPORATE RESPONSIBILITY NOR CUSTOMER SATISFACTION OR CONCERN FOR THEIR STATE OF BEING. *TR

Mileage: 98,200

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT BECAUSE THE RECALL WAS IN LITIGATION, NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER BACK, NECK, LEFT ARM, AND LEFT LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS 2004 JEEP LIBERTY. WHILE DRIVING DOWN A HILL AT 40 MPH, THE CONTACT CRASHED INTO AN OBJECT IN THE ROAD AND SMOKE EMITTED FROM THE VEHICLE. THE CONTACT MERGED OFF OF THE ROAD AND NOTICE THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE EMERGENCY RESPONSE TEAM WAS NOTIFIED. THE FIRE CHIEF STATED AND REPORTED THAT THE FIRE MORE THAN LIKELY BEGAN IN THE REAR. THE CONTACT SUSTAINED BURNS TO HIS LOWER LEG. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BUT DEEMED AS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO REPAIR THE VEHICLE WOULD NOT BECOME AVAILABLE FOR ANOTHER FULL MONTH. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO ACCIDENT, RECALL FOR GAS TANK COLLISION. FIRE EXPLOSION DANGER. THIS HAS BEEN REPORTED BY YOUR AGENCY.. CHRYSLER HAS NOT YET BEGUN THE RECALL AS REPORTED BY NHTSA. THEY HAVE INFORMED THAT THE RECALL WILL START SOON. THAT WAS IN JUNE, OCTOBER AND THEN AGAIN IN DECEMBER. AS THIS IS A CRUCIAL SAFETY ISSUE, I ASSUME YOUR AGENCY MUST WANT THIS RESOLVED. [XXX] FROM NHTSA HAS TOLD ME THAT YOUR AGENCY HAS NOT SIGNED OFF ON THE RESOLUTION. IF SOMEONE DIES OR IS INJURED AS A RESULT OF THIS NON- ACTION WHERE DOES THE LIABILITY LIE? PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE VIOLENTLY. THE VEHICLE WAS INCLUDED IN TWO SEPARATE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) AND 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

ON SUNDAY 6/30 I WAS AT THE PHARMACY AROUND MY RESIDENSE IN PHILA, PA. WHEN I PULL OUT OF THE PARKING LOT TO GO INTO THE STREET WITH THE TRAFFIC TO GO BACK HOME. THE CAR STARTED MAKING THIS SCREENING NOISE AND IT FELT LIKE WHEN I WOULD GIVE IT GAS IT WOULD NOT RESPOND. I TRIED A LITTLE BIT OF GAS AND THEN IT MADE A BIG SOUN D LIKE AN EXPLOSION AND IT LOCK IN THE MIDDLE OF THE STREET . IT WOULD NOT GO FORWARD OR BACKWARDS. IT FELT LIKE IT JUST DROP TO THE FLOOR AND IT FELT AS THOU THE TIRES FELL OFF THE CAR.... I HAD TO GET A TOW TRUCK TO TOW IT AWAY , NO MATTER HOW MUCH WE WOULD WORK ON IT. IT WOULDNT RESPOND . I HAD JUST GOTTEN THE RECALL NOTICE AND HAD TAKEN THIS CAR TO A CHRYSLER DEALER TO GET THE REPLACEMENT PART THEY HAD SENT NOTICE RECALLING 2002-2007 JEEPS. THREE WEEKS BEFORE. I NEED HELP. I DONT WANT TO GET BACK BEHIND THIS CAR. IT WAS SCARY AND ONCE BEFORE IT HAD LOCKED UP ON MY IN THE MIDDLE OF THE HIGHWAY. I THOUGHT I WAS GOING TO BE IN A CRASH. *TR

Mileage: 141,116

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FUEL TANK DETACHED FROM THE VEHICLE AND SPILLED FUEL ONTO THE HIGHWAY. THE VEHICLE WAS TOWED TO A USED CAR LOT. THE MANUFACTURER WAS NOTIFIED AND INSTRUCTED THE DRIVER TO LEAVE THE VEHICLE WHERE IT WAS UNTIL THEY COULD SEND SOMEONE TO INSPECT THE VEHICLE. SEVERAL DAYS LATER, THE MANUFACTURER NOTIFIED THE CONTACT THAT THEY WOULD NOT SEND ANYONE TO INSPECT THE VEHICLE AND IF SHE WANTED TO HAVE THE VEHICLE TOWED TO A DEALER SHE COULD DO SO AT HER OWN COST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.