2004 JEEP LIBERTY Fuel System, Gasoline Problems

The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.

Mileage: 183,674

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PLACING FUEL INTO THE VEHICLE, THE FUEL SPEWED OUT OF THE FUEL TANK. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO PLACE FUEL INTO THE FUEL TANK. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE MINOR REPAIRS WERE MADE TO THE VEHICLE HOWEVER, HE WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE CONTACT CALLED SOUTH POINTE CHRYSLER JEEP DODGE RAM AT 918-584-1481 (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH RECALLS. *TT CONSUMER STATED THE SAFETY RECALL ON THE REAR LOWER CONTROL ARMS COULD BE DEFECTIVE DUE TO EXCESSIVE CORROSION EVENTUALLY RESULTING IN CRACKING. *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 424-3559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THE CONTACT WAS PROMISED A CALL BACK. THE CONTACT STATED THAT HIS CALLS HAD NOT BEEN RETURNED IN OVER THREE WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE GAS TANK REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE GAS TANK WAS LYING ON THE GROUND, WHEN SHE ARRIVED AT THE GAS STATION TO GET GAS. *JB

NTSB: 2004 JEEP LIBERTY: CONSUMER STATED THE GAS TANK STRAPS WERE NOT SECURE AND NEEDS TO BE RECALLED. *SS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6. UPDATED 3/28/2016 *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND THE DEALER STATED THAT THE FRAME HAD EXTENSIVE RUST AND NEEDED TO BE REPLACED BY THE CONTACT TO RECEIVE THE RECALL REPAIR. THE DEALER REFUSED TO SUPPLY THE OEM TRAILER HITCH UNLESS THE CONTACT REPLACED THE FRAMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/21/15*CN

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO TRAILER HITCH REIMBURSEMENT. *SMD THE CONSUMER STATED HE HAS BEEN WAITING OVER A YEAR, FOR REIMBURSEMENT. RECALL # 13V252000. *JB

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO LACK OF PARTS FOR TRAILER HITCH RECALL. (FUEL LEAKAGE). *SMD THE CONSUMER REFERENCED RECALL # 13V252000. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM) WAS RECEIVED IN JANUARY OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/26/15*JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE ISSUE WAS RESOLVED AS OF FEBRUARY 18, 2015. THE TRAILER HITCH WAS INSTALLED. UPDATED 6/24/2015 *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/17/15*LJ THE CONSUMER STATED THE PART WAS INSTALLED ON FEB 19, 2015. UPDATED 03/23/15. *JB

I BROUGHT THE VEHICLE TO THE LOCAL DEALER FOR THE TRAILER HITCH RECALL 2 YEARS AGO. I HAVE BEEN CONTINUOUSLY TOLD PARTS ARE NOT AVAILABLE. LAST TUESDAY 12-16 I FORCED THE ISSUE WITH THE DEALER FOR AN APPOINTMENT FOR FRIDAY 12-19. WHEN I WENT TO PICK UP THE VEHICLE, I WAS TOLD I DON'T QUALIFY BECAUSE THE VEHICLE HAS SOME CORROSION. IF THE RECALL WAS PERFORMED WHEN IT SHOULD HAVE BEEN, I WOULD HAVE BEEN COVERED. THIS APPEARS TO BE A WAY FOR JEEP TO SHIRK ITS OBLIGATIONS. IF THERE IS ANY REPAIR NEEDED BEFORE PERFORMING THE RECALL, IT SHOULD BE JEEP'S RESPONSIBILITY, NOT MINE...UPDATED 05/14/15 *BF *TR UPDATED 9/11/2017*CN

RECENTLY I HEARD ON THE NEWS THAT ONLY 3% OF RECALLS HAVE BEEN REPAIRED. FYI. ON 10/22/ 14 I CALLED SEA VIEW JEEP IN OCEAN, NJ FOR RECALL REPAIR. I WAS TOLD SINCE I DIDN'T BUY MY JEEP FROM THEM I WOULD BE PUT ON A LIST AS THEY WERE DOING REPAIRS THEIR CUSTOMERS FIRST. THINKING, I CALLED CHRYSLER CORP.ON 10/23/14 AND SPOKE WITH [XXX] WHO MADE A 3 WAY CALL TO SEA VIEW AND CONFIRMED MY CONVERSATION THAT I WOULD HAVE TO BE PUT ON A LIST. [XXX], FROM CHRYSLER CORP, SET UP AN APPOINT WITH ANOTHER DEALER WHO ACCOMMODATED ME VERY WELL. STILL BEING ON SEA VIEW LIST SINCE 10/22/14, I STILL HAVE NOT BEEN CALLED. I BEING A SENIOR CITIZEN LIVING ON SOCIAL SECURITY AND A VERY SMALL PENSION, BRING THIS INCIDENT TO YOUR ATTENTION IN THE EVENT THERE IS A WHISTLE BLOWER REWARD DUE ME OR AT LEAST A REWARD FROM CHRYSLER CORPORATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR...UPDATED 05/14/15 *BF UPDATED 10/22/15.*JB UPDATED 9/7/2017*CN

Mileage: 99,300

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE INSTALLING AN OEM TOWING HITCH, AS DIRECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AN UNKNOWN COMPONENT CONNECTED TO THE TOWING ASSEMBLY BECAME FRACTURED AND PREVENTED THE RECALL REPAIR FROM BEING ABLE TO BE PERFORMED SUCCESSFULLY. THE MANUFACTURER AND THE ENGINEERING DEPARTMENT WERE CONTACTED AND ADVISED THAT IT WAS POSSIBLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 107,801.

Mileage: 107,801

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE IS UNDER SAFETY RECALL. I CONTACTED WALSER JEEP BACK AROUND APRIL / MAY? SET UP APPOINTMENT FOR ME TO BRING IN TO FIX BUT WHEN I GOT THERE THEY DID NOT HAVE ANY REPLACEMENT PARTS. THEY TOLD ME THEY WOULD CALL ME WHEN THEY ARRIVE. I WAITED APPROX. 1 MONTH AND CALLED THEM THEY SAID CHRYSLER WOULD GET BACK TO ME WHEN PARTS WERE READY. I HAVE NOT HEARD FROM ANYONE SINCE THEN AND JUST RECEIVED ANOTHER RECALL NOTICE FOR THE SAME REPAIR. WALSER JEEP IN ST. LOUIS PARK, MN DOES NOT HAVE ANY PARTS AND CAN NOT FIX MY VEHICLE I DO NOT KNOW WHERE TO GO NEXT. RECALL NOTIFICATION CODE: N46. *TR

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL AND LACK OF PARTS. 13V252000.* LD THE CONSUMER STATED IT HAS BEEN MORE THAN SIX MONTHS, SINCE THE RECALL WAS ANNOUNCED. *JB

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL DUE TO POSSIBLE GAS TANK LEAKAGE AND POTENTIAL FIRE IN A LOW LEVEL COLLISION. *TGW THE CONSUMER STATED AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED CHRYSLER WOULD NOT COMPLETE THE RECALL REPAIR, DUE TO WHAT THE INDUSTRY CALLED LEVEL 5 CORROSION. THE DEALER GAVE THE CONSUMER A $3,146.35 ESTIMATE TO REPAIR THE VEHICLE, BEFORE THEY WOULD PERFORM THE RECALL. *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO STILL WAITING FOR DEALERSHIP TO CALL ABOUT RECALL. *SMD

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN UPDATED 8/13/2015 *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) OVER A YEAR AGO. THE CONTACT MENTIONED THAT THREE RECALL NOTICES WERE RECEIVED, BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SPOKE TO THREE SEPARATE DEALERS WHO PROVIDED AN UNREASONABLE TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE N46/NHTSA 13V-252 WELL OVER 1 YEAR AGO FOR THE POSSIBLE FUEL LEAK IN A REAR END CRASH FOR MY 2004 JEEP LIBERTY. I HAVE BEEN IN CONTACT SEVERAL TIMES WITH THE DEALER TO ADDRESS THE RECALL. EVERY TIME I AM TOLD THEY DO NOT HAVE THE PARTS. I STOPPED BY ONE DAY AND ASKED AND WAS TOLD I COULD BE PUT ON A WAITING LIST BUT DIDN'T HAVE TIME TO LOOK UP MY VIN NUMBER ON MY PHONE. I CALLED THE NEXT DAY AND ASKED TO BE PUT ON THE WAITING LIST AND WAS TOLD THERE IS NO WAITING LIST. ON MY LAST CONTACT WITH THE DEALER I WAS TOLD THEY DO NOT HAVE THE PARTS, DO NOT KNOW WHEN THE PARTS WILL BE IN, AND DO NOT HAVE ANY KIND OF TIME FRAME FOR THE PARTS TO BE IN FROM THE FACTORY. I WOULD LIKE TO SEE A REMEDY FOR THIS RECALL SOMETIME IN THE VERY NEAR FUTURE. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR ONE YEAR AND FOUR MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/14*CN THE CONSUMER STATED THE SERVICE REP RECOMMENDED A NON-FUNCTIONAL TRAILER HITCH WOULD BE ATTACHED TO THE VEHICLE. UPDATED 4/17/15 *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/27/14. *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED RECALL INFO (N46/NHTSA 13V-252) WELL OVER A YEAR AGO FOR MY 2004 JEEP LIBERTY AND THE MANUFACTURER STILL DOES NOT HAVE PARTS AVAILABLE FOR REPAIR. THEY ALSO HAVE NO ESTIMATE OF THE TIME WHEN THEY WILL HAVE PARTS. HOW CAN I GET THIS RESOLVED? TO MY UNDERSTANDING JEEP HASN'T PROVIDED ANY PARTS FOR ANY CARS AFFECTED BY THIS RECALL AND THE DEALER IS NO HELP IN GETTING RESOLUTION OF THIS RECALL. HOW CAN I GET THIS RECALL RESOLVED? *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT IT WAS POSSIBLE THAT THE PARTS COULD BECOME AVAILABLE WITHIN AN EIGHT MONTHS PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. PAM

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IT HAS BEEN MANY MONTHS SINCE I RECEIVED A RECALL WHICH WAS SUPPOSED TO BE REMEDIED BY INSTALLING A HITCH. (GAS TANK IS AT RISK OF RUPTURE) MY DEALER [XXX] IN SUMMIT, NJ CLAIMS THAT CHRYSLER HAS NOT SENT THE PART. I HAVE INQUIRED SEVERAL TIMES AND I GET THE SAME STORY. I REALIZE IT IS AN OLD CAR HOWEVER I AM GETTING THE IMPRESSION THAT THE LONGER CHRYSLER KEEPS STALLING MAKING REPAIRS THE LESS OF THESE CARS THERE WILL BE TO REPAIR! SINCE THIS IS SO DANGEROUS I THINK THEY OUGHT TO BE ENCOURAGED MORE STRONGLY TO DO THE RIGHT THING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE FUEL TANK LEAKAGE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE WAITED FOR WEEKS, ONLY TO BE TOLD BY THE DEALER, THE PARTS WERE NOT AVAILABLE. FEARING FOR HER SAFETY, SHE TOOK CARE OF THE PROBLEM BY HAVING A TRAILER HITCH INSTALLED WHICH WOULD PROTECT THE GAS TANK. THE CONSUMER IS SEEKING REIMBURSEMENT. RECALL # 13V252000.

I RECEIVED NOTIFICATION ABOUT 4-5 MONTHS AGO OF A RECALL ON MY VEHICLES FUEL TANK SAYING THAT IN A CRASH IT MAY CATCH FIRE AND THAT A HITCH IS TO BE INSTALLED, THE NOTICE STATES I WOULD RECEIVE A FOLLOW UP CONTACT TO NOTIFY ME WHEN THESE PARTS BECAME AVAILABLE AND I HAVE HEARD NOTHING. *TR

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE TO REMEDY THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL # 13V252000. *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS VEHICLE HAS BEEN UNDER RECALL FOR A SAFETY ISSUE FOR ALMOST A YEAR NOW, AND CHRYSLER STILL WON'T SUPPLY THE PARTS. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED A RECALL NOTICE SAYING FUEL TANK HAS CHANCE OF FUEL LEAK DURING REAR END COLLISION AND CHRYSLER WOULD INSTALL A TRAILER HITCH. THEY STATED THAT THE PARTS REQUIRED FOR THIS PROGRAM "ARE CURRENTLY NOT AVAILABLE" AND THEY WOULD CONTACT ME BY MAIL WITH A FOLLOW-UP NOTICE. IT HAS BEEN MONTHS AND I HAVE STILL NOT RECEIVED ANY FOLLOW-UP NOTICE AND WOULD LIKE TO KNOW THE STATUS OF THIS RECALL. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

SAFETY RECALL N46 WAS ANNOUNCED OVER A YEAR AGO AND YET MY DEALER, BROWNS JEEP CHRYSLER IN PATCHOGUE NY CLAIMS THEY STILL DO NOT HAVE THE PARTS TO AFFECT THE NECESSARY CHANGES TO INSURE MY CONTINUED SAFETY. I BELIEVE MORE THAN A REASONABLE AMOUNT OF TIME HAS PAST. PLEASE HELP MAKE MY FAMILY SAFE AGAIN. *TR

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE, FOUR MONTHS AGO. HOWEVER, HE WAS INFORMED THE PART WAS NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mileage: 103,000

I RECEIVED A RECALL NOTICE ON MY JEEP LIBERTY THAT THE FUEL TANK HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. THE PARTS WERE CURRENTLY NOT AVAILABLE AND I WAS TO RECEIVE A SECOND NOTICE WHEN THE PARTS ARE AVAILABLE. I HAVE NOT RECEIVED ANY FURTHER INFORMATION AND WOULD LIKE THIS PROBLEM FIXED. THANK YOU *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2004 JEEP LIBERTY INVOLVED IN RECALL N46/NHTSA 13V-252 ( FUEL SYSTEM, STRUCTURE). RECEIVED WRITTEN NOTIFICATION FROM CHRYSLER THAT VEHICLE WOULD BE REPAIRED BY DEALER WHEN PARTS WERE AVAILABLE. THIS WAS MONTHS AGO AND MONTHLY CALLS TO DEALER AND STILL NO PART AVAILABLE. THIS HAS SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V25200 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. UPDATED 8/11/14*CN UPDATED 08/19/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. DR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED THAT THE DEALER DID NOT HAVE THE PARTS. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/16/14 MA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/28/14 MA THE CONSUMER WAS INFORMED THE PARS WERE NOT AVAILABLE. UPDATED 07/29/14

RECALL NOTIFICATION NHTSA 13V-252 WAS ISSUED ON 12/11/2013. RECALL NOTICE STATES "CHRYSLER IS MAKING ALL REASONABLE EFFORTS TO OBTAIN THE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THAT FOLLOW-UP NOTICE WAS NEVER RECEIVED BY ME. AFTER CALLING THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON 5/1/2014 TO INQUIRE, WAS INFORMED THAT PARTS ARE NOT YET AVAILABLE AND THAT IT HAS NOT YET BEEN DETERMINED HOW THE JEEPS ARE TO BE FIXED. THERE IS NO ESTIMATED DATE FOR REMEDY OF THIS PROBLEM. IN MY OPINION, THIS IS AN UNREASONABLE TIME PERIOD TO WAIT FOR CORRECTION OF SUCH A POTENTIAL HAZARD AS FUEL TANK LEAKAGE DURING CERTAIN TYPES OF REAR END COLLISIONS. *TR

MONTHS AGO I RECEIVED A VEHICLE SAFETY RECALL. THE RECALL IS IN REGARD TO MY FUEL TANK HAVING A CHANCE OF FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS WHICH CAN RESULT IN AN UNDERBODY FIRE IN THE PRESENCE OF AN IGNITION SOURCE. I HAVE MADE THREE DIFFERENT INQUIRIES AND FOLLOW UP, 1ST WITH MY LOCAL CHRYSLER DEALER THAN WITH CHRYSLER GROUP RECALL ASSISTANCE IN REGARD TO AN ETA OF PARTS AND EXPEDITING THIS PROCESS WHICH AS FAR AS I AM CONCERNED AND HAVE BEEN NOTIFIED, IS A SERIOUS SAFETY CONCERN. I HAVE BEEN TOLD THE SAME THING EVERYTIME THAT THE PARTS MUST NOT BE AVAILABLE YET. I NEED YOUR HELP MOTIVATING THE APPROPRIATE PARTIES TO EXPEDITE THIS PROCESS. MY SAFETY IS AT STAKE AND THE ISSUE HERE AND I AM BECOMING IMPATIENT. PLEASE GET BACK TO ME ASAP WITH A FOLLOW UP AND SOME RESULTS. THE RECALL # I THINK IS N46/ NHTSA 13V-252. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 124,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/14 MA

RECALL N46 IS TAKING TOO LONG TO RESOLVE. CONTACTED STAFFORD DODGE OF FREDERICKSBURG - 2 APRIL 14 - NO PARTS. CONTACTED CHRYSLER - 2 APRIL 14 - HAVE NOT YET RELEASED PARTS - MUST ISSUE 2ND RECALL NOTICE FIRST. REPEAT - THIS POTENTIALLY DANGEROUS RECALL IS TAKING FAR TOO LONG. NOTE - THERE HAS BEEN NO INCIDENT WITH THIS VEHICLE. *TR

I'M WRITING A FOLLOW UP CONCERNING A IMPORTANT SAFETY RECALL I RECEIVED ABOUT MIDDLE OF JANUARY STATING THAT THE FUEL TANK ON MY VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. ALSO SAID THAT I NEED TO WAIT FOR A FOLLOW UP NOTICE IN THE MAIL,BUT SO FAR I GOT NOTHING. WAITING THIS LONG IS NORMAL FOR THIS KIND OF SAFETY RECALL?? I HAVEN'T HAVE ANY INCIDENTS BUT I WROTE AND INCIDENT DATE AS TODAY BECAUSE IF NOT IT WOULDN'T LET ME SUBMIT THIS. THANK YOU AND HOPE TO HEAR FROM SOMEONE SOON. *TR

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK RECALL NOTICE. *SMD THE CONSUMER WENT TO THE DEALER, AFTER RECEIVING THE RECALL. HOWEVER, THEY CLAIMED TO HAVE NO KNOWLEDGE OF A DEFECT OR A RECALL. *JB

WAS ALERTED BY INTERNET BLOG IN FEB. OF 2013 THAT REAR COLLISIONS ON THIS MODEL OF JEEP LIBERTY (2004) MAY CAUSE GAS TANK TO RUPTURE CREATING A FIRE HAZARD. RESPONSES TO THE BLOG INDICATED THAT A CLASS IV OR BETTER TRAILER HITCH MAY ABSORB THE IMPACT, THUS INCREASING THE CHANCE THAT THE GAS TANK WOULD NOT BE DAMAGED. THIS EXPLANATION SOUNDED REASONABLE AND THEREFOR I OPTED TO HAVE A CLASS IV DRAW TITE HITCH INSTALLED AS A PRECAUTION. THIS HITCH MEETS OR EXCEEDS OEM SPECS. I RECEIVED A RECALL NOTICE SEVERAL MONTHS LATER REGARDING THIS ISSUE. THE NOTICE STATED IF I HAD PURCHASED AND INSTALLED A TRAILER HITCH AFTER THE INITIAL PURCHASE OF VEHICLE THAT I WOULD BE REIMBURSED IF I SENT PROOF OF PURCHASE. I SENT AN INVOICE AND A COPY OF THE CANCELLED CHECK AS INSTRUCTED. I WAS NOTIFIED BY PHONE THAT MY CLAIM WAS NOT VALID AS I FAILED TO PURCHASE AN OEM HITCH. MY HITCH MEETS OR EXCEEDS OEM SPECS AS I MENTIONED EARLIER . THANKS IN ADVANCE FOR ANY ASSISTANCE YOU CAN PROVIDE TO HELP ME RECOUP MY EXPENSES. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE DECLINED TO PROVIDE AN ESTIMATED TIME WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED WITH THE ACKNOWLEDGED DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR

I WAS SOLD A VEHICLE WITH A KNOWN SAFETY DEFECT, IE THE FUEL TANK AND FILLER NECK. I HAVE BEEN NOTIFIED OF THE RECALL, BUT AM TOLD THERE ARE NO PARTS AVAILABLE FOR REPAIRS. I BELIEVE THAT THIS VEHICLE SHOULD NOT HAVE BEEN SOLD TO ME AND I BELIEVE THAT JEEP / CHRYSLER SHOULD BE DOING A BUY BACK / VOUCHER TO GET THESE VEHICLES OUT OF SERVICE REDUCING THE POTENTIAL FOR INJURY AND DEATH. *TR

Mileage: 99,375

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK COULD EXPLODE IF HIT FROM REAR AND TRAILER HITCH NEEDS TO BE INSTALLED TO PROTECT GAS TANK. *SMD THE CONSUMER HAD THE HITCH INSTALLED, BY A COMPANY THAT WAS RECOMMENDED BY CHRYSLER. HOWEVER, SEVERAL DAYS LATER, THE CONSUMER RECEIVED A CALL FROM CHRYSLER SAYING THE HITCH THAT WAS INSTALLED WAS THE WRONG ONE, AND HE WOULD NOT BE GETTING REIMBURSED. ALSO, THE POWER STEERING PUMP FAILED. *JB

MY JEEPS AIRBAG FAILED AFTER VEHICLE CRASHED INTO A BUSH AND ROLLED 60-80 FEET DOWN AN EMBANKMENT AFTER HITTING AN ANIMAL ON AN ICY ROAD.. MY CONCERN IS THAT I WAS NOT NOTIFIED BY MY DEALER (TAYLOR & SONS, PONDERAY IDAHO) OR BY CHRYSLER REGARDING ANY SAFETY RECALLS UNTIL AFTER THE CRASH. I FOUND OUT ABOUT RECALLS AFTER MY INSURANCE AGENT GAVE ME A LIST OF RECALLS RECENTLY . *TR

Mileage: 81,000

CHRYSLER NOT FULFILLING NHTSA 13V-252 SAFETY RECALL TO PROTECT REAR FUEL TANK FROM EXPLOSION BY INSTALLING A TRAILER HITCH. SPITZER DODGE OF MANSFIELD, OHIO CONTINUES TO HAVE "NO PARTS" FOR THIS RECALL, BUT I COULD PAY TO HAVE THEM INSTALL ONE. *TR

Mileage: 112,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 4/4/14*CN UPDATED 04/23/14

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER ALSO STATED, THE TRANSMISSION DID NOT SHIFT PROPERLY.

I AM WRITING IN REGARDS TO A SAFETY RECALL ON MY 2004 JEEP LIBERTY THAT WAS ISSUED IN JUNE 2013. THE RECALL EXISTS AS THE FUEL TANK CAN RUPTURE AND CAUSE FIRES IN REAR-END COLLISIONS. THE NHTSA DID A THREE YEAR INVESTIGATION THAT SHOWED 51 PEOPLE DIED IN FIERY CRASHES IN JEEPS WITH GAS TANKS POSITIONED BEHIND THE REAR AXLE. TO ALLEVIATE THIS PROBLEM CHRYSLER IS TO INSTALL A TOW HITCH FREE OF CHARGE. I HAVE MADE NUMEROUS PHONE CALLS TO MY LOCAL CHRYSLER DEALERSHIP AND THEN ALSO CONTACTED CHRYSLER AT THEIR 1-800 NUMBER. DESPITE THESE PHONE CALLS NO ONE COULD PROVIDE AN ANSWER AS TO WHEN THIS POTENTIAL LIFE THREATENING PROBLEM WOULD BE FIXED. ABOUT TWO WEEKS AGO I RECEIVED A LETTER IN THE MAIL FROM CHRYSLER GROUP LLC INFORMING ME OF THE RECALL (AS IF I WAS UNAWARE) AND THAT THE PARTS REQUIRED ARE CURRENTLY UNAVAILABLE. SO THIS RECALL HAS BEEN IN EFFECT SINCE JUNE AND THERE IS NO CLEAR DATE THAT MY VEHICLE WILL BE EQUIPPED WITH A TOW HITCH TO PREVENT A FIERY CRASH. IT IS APPARENT THROUGH NEWSPAPER ARTICLES THAT CHRYSLER HAS BEEN RELUCTANT TO ISSUE THE RECALL AND IT IS SPECULATED THAT THEY DID SO AS TO NOT HURT THEIR IMAGE AND FINANCES. ALSO TO AVOID A PUBLIC RELATIONS NIGHTMARE AND BEING FORCED TO PROVIDE THE RECALL AFTER POTENTIAL PUBLIC HEARINGS WITH WITNESSES PROVIDING DETAILS OF DEADLY CRASHES INVOLVING JEEPS. IT IS APPEARS THAT CHRYSLER IS TRYING TO AVOID THIS REPAIR DUE TO COST. IT HAS BEEN SEVEN MONTHS SINCE THE RECALL AND NOT A SINGLE VEHICLE HAS BEEN REPAIRED. IT IS ALSO UNKNOWN WHEN THE REPAIRS WILL BE MADE AS THE PARTS ARE UNAVAILABLE. I QUESTION THE INTEGRITY OF CHRYSLER IN REGARDS TO THIS RECALL AND ASK THAT YOU PLEASE LOOK INTO THIS SITUATION. THIS RECALL COULD POTENTIAL SAVE LIVES AND IT APPEARS THAT THIS IS NOT BEING DONE IN ORDER TO SAVE MONEY. THANK YOU FOR YOUR TIME AND CONSIDERATION. UPDATED 01/30/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 3/5/14*CN UPDATED 03/20/14

UNABLE TO GET VEHICLE FIXED UNDER - RECALL N46 [email protected] HAS RESPONDED TO MY REQUEST WITH THE FOLLOWING: THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER. WE WOULD LIKE TO APOLOGIZE FOR THE DELAY [XXX]. WE HAVE PROPOSED A SOLUTION TO THE CONCERN TO NHTSA. CURRENTLY, WE ARE WAITING FOR NHTSA'S CONCURRENCE OF THE PROPOSED RESOLUTION. UNTIL WE HAVE NHTSA AUTHORIZATION STATING THAT THE PROPOSED REPAIR IS SUITABLE, UNFORTUNATELY, WE ARE IN THE SAME SITUATION THAT YOU ARE. WE ARE WAITING. : CUSTOMER SERVICE REPRESENTATIVE JEEP CUSTOMER ASSISTANCE CENTER FOR ANY FUTURE COMMUNICATIONS RELATED TO THIS EMAIL, PLEASE REFER TO THEFOLLOWING INFORMATION: REFERENCE NUMBER:[XXX] EMAIL CASE NUMBER: [XXX] REPLY LINK: HTTP://WWW.CHRYSLER.COM/WCCS/BRAND_FORMS/US/REPLY.JSP?TRK_ID=KMM8343780V82661L0KM& PLEASE APPROVE THE PLAN TO REPAIR THE VEHICLES SO THAT JEEP CAN BEGIN REPAIRING VEHICLES. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STOPPED DUE TO A TRAFFIC BACK-UP ON THE RAMP AT THE I-271/I-480 INTERCHANGE, THE VEHICLE WAS CRASHED INTO THE REAR BY ANOTHER VEHICLE (GMC SUV) DRIVING APPROXIMATELY 48 MPH. THE AIR BAGS FAILED TO DEPLOY. THE REAR OF THE CONTACT'S VEHICLE INSTANTLY BECAME ENGULFED IN FLAMES. THE CONTACT'S MOUTH STRUCK THE STEERING WHEEL AND HIS UPPER FACE WAS THROWN INTO THE WINDSHIELD. THE CONTACT SUSTAINED INJURIES TO THE FACE, LOSS OF HIS UPPER TEETH, A FRACTURED CHEEKBONE AND NOSE. THE CONTACT ALSO SUSTAINED BURNS TO THE LEFT HAND, WRIST, UPPER FOREHEAD, LEFT EYE AND EAR, RIGHT ANKLE AND THE LEFT KNEE. THE CONTACT ALSO SUSTAINED A CONCUSSION. HE WAS TRANSPORTED TO A LOCAL HOSPITAL FOR TREATMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000. LH..*TR...UPDATED 10/30/13 *BF. UPDATED 11/5/2013 *JS

Mileage: 152,000

HIT FROM BEHIND. THE DRIVERS SEAT HELD UP WELL, BUT THE FORCE OF THE IMPACT FORCED MY LEGS BACKWARD OFF OF THE FIREWALL CONTROLS AND MY LEGS WERE UP AGAINST THE SEAT WHEN THE VEHICLE CAME TO A STOP. MY LOWER LEGS AT THE CALVES WERE CRUSHED AND THIS LED TO SEVERE BLEEDING CONTAINED IN THE LEGS (COMPARTMENT SYNDROME). NO FRACTURES BUT EMERGENCY SURGERY WAS NEEDED. AFTER REVIEWING PHOTOS OF THE VEHICLE INTERIOR TODAY, IT IS APPARENT THAT MY CALVES HIT THE SEAT ADJUSTMENT BAR THAT STICKS OUT UNDER AND FORWARD OF THE PADDED PORTION OF THE SEAT. I FIND THIS A COMMON PLACEMENT OF THE SEAT ADJUSTMENT BAR IN MANY VEHICLES. IF NOT FOR THIS BAR I WOULD BE BACK TO WORK THIS WEEK AND NO SIGNIFICANT MEDICAL BILLS. OVERALL THE SEAT CONFORMED WELL TO ME AND DID NOT CAUSE ME TO FRACTURE MY NECK (SEVERE OSTEOPOROSIS AND PRIOR NECK FUSION). UPDATED 06/10/13 *BF UPDATED 6/13/13 *CN..*TR UPDATED 06/13/2013 *JS UPDATED 06/17/2013 *JS UPDATED 7/31/13*CN..UPDATED 10/30/13 *BF UPDATED 10/31/2013 *JS

Mileage: 72,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN SHE ATTEMPTED TO MAKE A TURN AND SUDDENLY A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT AND NOTICED THE FUEL TANK DETACHED AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED. THE TECHNICIAN STATED BOTH FUEL TANK STRAPS WERE COMPLETELY COVERED WITH RUST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,220. UPDATED 7/16/12 *CN UPDATED 07/18/12.*JB

Mileage: 98,220

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN SHE ATTEMPTED TO MAKE A TURN AND SUDDENLY A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT AND NOTICED THE FUEL TANK DETACHED AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED. THE TECHNICIAN STATED BOTH FUEL TANK STRAPS WERE COMPLETELY COVERED WITH RUST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,220. UPDATED 7/16/12 *CN UPDATED 07/18/12.*JB

Mileage: 98,220

2004 JEEP LIBERTY SPORT HAS LOSS OF POWER AND IS QUITTING CUSTOMER STATES THAT HE HAS HAD MULTIPLE PARTS FIXED AND REPLACED AND NOW THE VEHICLE HAS THE SAME FAILURE PROBLEMS AS LAST YEAR. **NAR**KB THE CONSUMER HAS HAD 2 FUEL PUMPS REPLACED, A WIRING HARNESS IN THE FIREWALL, CRUISE CONTROL SENSOR REPLACED, THE ENTIRE MODULE REPLACED, BALL JOINT REPLACED AND NOW THE VEHICLE IS LOSING POWER AND QUITTING AGAIN. THE CONSUMER FURTHER STATED THAT THE SPEEDOMETER AND TACHOMETER BOTH ARE GOING CRAZY. *TR

Mileage: 50,146

MY BEAUTIFUL 32-YR. OLD DAUGHTER WAS KILLED RECENTLY WHEN THE VEHICLE SHE WAS DRIVING, A 2004 JEEP LIBERTY, WAS REAR-ENDED ON THE INTERSTATE BY A FORD F-150 GOING 60 MPH. WITHIN SECONDS OF THE IMPACT, HER VEHICLE EXPLODED AND BURST INTO FLAMES. AS A RESULT, MY DAUGHTER BURNED TO DEATH. SINCE MY DAUGHTER'S DEATH, I HAVE LEARNED THAT THE FUEL TANK AND FILLER NECK ON THE JEEP LIBERTY (AND JEEP GRAND CHEROKEE) WAS DESIGNED AND INSTALLED IN A LOCATION (BEHIND THE REAR BUMPER) THAT IS SUSCEPTIBLE TO RUPTURE OR PUNCTURE IN A REAR-END COLLISION. WHEN GASOLINE ESCAPES FROM A RUPTURED OR PUNCTURED FUEL TANK, A HIGH RISK OF FIRE AND EXPLOSION EXISTS. BECAUSE OF THIS TERRIBLE TRAGEDY AND TREMENDOUS LOSS OF SUCH A BEAUTIFUL LIFE, I FEEL AN OBLIGATION TO WARN EVERYONE OF THE POTENTIAL DANGER WHEN DRIVING THESE VEHICLES. CHRYSLER KNOWS ABOUT THIS PROBLEM AS THEY HAVE HAD OTHER LAWSUITS REGARDING FIRES AND FUEL TANK EXPLOSIONS, BUT IT'S LESS COSTLY FOR THEM TO SETTLE OUT OF COURT THEN TO REDESIGN OR RECALL THE VEHICLE. CHRYSLER DOESN'T WANT THE PUBLIC TO KNOW, BUT I THINK THE PUBLIC HAS A RIGHT TO KNOW. *JB

MY WIFE WAS IN A MVA WITH OUR 2004 JEEP LIBERTY WITH 30,000 MILES ON IT, SHE WAS HIT FROM BEHIND BY A PLYMOUTH NEON AT ABOUT 30 MILES PER HOUR UPON IMPACT THE JEEP WHICH I THOUGHT WAS ONE OF THE SAFEST VEHICLES ON THE HIGHWAY BURST INTO FLAMES THANK GOD MY WIFE ACTED FAST AND GOT HERSELF AND HER NIECE AND NEPHEW OUT WITH ONLY MINOR INJURIES IF SOMETHING HAD JAMMED OR NOT WORKED RIGHT AFTER THE IMPACT THEY WOULD BE DEAD, WITH IN MINUTES OF THEM GETTING OUT OF THE JEEP IT BLEW INTO A GIANT INFERNO I CAN SAY THAT GOD WAS WATCHING OVER THEM THAT DAY. I HAVE SINCE DONE RESEARCH AND THIS ISSUE AND IT HAS BEEN AN ON GOING THING WITH JEEP SINCE 1995 HOW CAN THIS BE ALLOWED JUST FOR THEM TO MAKE THE ALL MIGHTY DOLLARS. THIS IS A TRUE CRIME AND THEY GET NO PUNISHMENT. THEY BUILT THE JEEP WITH THE FORD PINTO DESIGN . *JB

Mileage: 30,000