2004 JEEP LIBERTY Suspension Problems

Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where can I take it to get fixed

I was going around a corner when it felt like a cinder block was under it. I stopped and looked but it wouldn't go and the driver's wheel was slumped where you couldn't drive it. I called the tow truck and had it towed to get it fixed. The Lower Ball Joint and control arm had to be replaced on both sides in the front. It was going to happen on the passenger side also. If I would have been on the freeway my car would have flipped and I wouldn't have survived. The back tires had a recall on them that I had done. Also the upper Ball joints had to be replaced.

[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign. Shortly after turning the wheel to the right I heard grinding that got progressively worse as I continued to coast to the stop sign. Then i heard a loud noise a and couldn’t move the vehicle. The tire fell off and I got out and fluid was leaking from vehicle. I researched recall for this vehicle and there were several regarding ball joints and knuckles rusting and breaking. I called the dealership days after it was towed and Spoke with Landon (sales) @935am he noted there was a Recall on ball joints 9/12/2006 and he said he would print the document he will review notes pass to Corey (service) and I should get a call back the following Monday. I never heard back. I called the dealership to follow up on status of recall and repairs. I never received an any confirmation that any research was done on the recall but I did approve the repairs. However I continue to find so much information on problems with this issue . I would like to be reimbursed for the repairs. The car was a gift from my son’s grandmother and was in immaculate condition despite being older vehicle she rarely drove it as the mileage reflected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.

Mileage: 183,674

The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 12V085000 (Suspension). The vehicle was taken to an undisclosed dealer, where the recall repair was completed; however, the contact stated that while driving approximately 30 MPH, the vehicle started shaking violently. The contact was able to drive the vehicle to a parking lot where the front passenger’s side wheel detached from the vehicle. There were no warning lights illuminated. The vehicle was towed to the residence. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was under a parts warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.

Mileage: 250,000

The contact owns a 2004 Jeep Liberty. The contact stated that after making a left turn, the front driver-side wheel detached and no warning lights were illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the lower ball joints, the upper control arms, and the axle had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 85,439.

Mileage: 85,439

Was turning into a parking spot at a convenient store and my driver front lower ball joint snapped at the base it is a clean break you can hold part in back to gather without gaps. Only if I could glue it back together it would look unbroken. Just joking but yeah at least I wasn’t driving down the road

The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle intermittently lost motive power with the check engine warning light illuminated. The contact also stated that an abnormal noise would emit from the suspension. The vehicle was taken to an independent mechanic and she was informed that the engine needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 145,000.

Mileage: 145,000

I made an appointment at my local Jeep Deslership to have the recall hitch installed. Upon arrival, the service representative told me he needed to hook up a device to read my Jeeps computer codes. I declined that service because I only wanted the recall processed. He then informed me that a hitch couldn't be installed by 5pm "when they closed". After a 30 minute wait, the service representative told me that the bolts in the grame were "to rusted" to be removed to install the hitch. I would like to know if I can file for financial reimbursement when I pay for another business to install the hitch since I've given Jeep the opportunity to fix the recall and they've refused.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS APPROACHING A STOP SIGN AT 3 MPH, WHEN THE FRONT PASSENGER'S SIDE BALL JOINT FRACTURED. THE RIM AND THE FRAME LOWERED AND THE WHEEL DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED HE SAW ONLINE THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND INFORMED BECK CHRYSLER DODGE JEEP RAM (256 US-17, PALATKA, FL 32177) OF THE FAILURE AND RECALL HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS ALREADY REPAIRED UNDER RECALL SEVERAL YEARS AGO. A VIN SEARCH WAS PERFORMED AND THE RESULT SHOWED THAT THE RECALL REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 204,038.

Mileage: 204,038

II OWN THIS VEHICLE SINCE 2014 SINCE THAN I BEING REPLACE TIRES ALMOST EVERY YEAR & REPLACED THE SUSPENSION ARM CONTROL, STRUTS/SHOCKS ETC. & STILL HAVE PROBLEMS WILL I DRIVING. SHAKES & BOUNCES TOO MUCH I AFRAID TO HAVE AN ACCIDENT OR HURTS SOMEBODY. SPECIALLY WENT AM ON THE OPEN HIGHWAY (FREEWAYS). *TR

Mileage: 230,000

FRONT SUSPENSION WENT OUT LOST ALL CONTROL OF VEHICLE

Mileage: 160,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR LOWER CONTROL ARM. THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TWO ISSUES AS FOLLOWS; 1) THE LOWER FRONT BALL JOINTS HAD DETERIORATED AND MAKE A LOUD POPPING AND CLUNKING NOISE WHEN TURNING AT LOW SPEEDS. OUR MECHANIC SAYS THE LOWER FRONT BALL JOINTS HAVE COMPLETELY FAILED, CREATING A VERY DANGEROUS SAFETY ISSUE. 2) THE AIRBAG LIGHT STAYS ON, DOES NOT TURN OFF.

MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING

FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS SAFETY HAZARD WHILE DRIVING. JEEP DEALER STATED THE BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.

Mileage: 125,000

FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS A HAZARD WHILE DRIVING. JEEP DEALER STATED BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.

Mileage: 160,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AS THE CONTACT WAS PULLING INTO HER DRIVEWAY, THE LOWER BALL JOINT DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS LOWERED ONTO THE TIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT WAS UNABLE TO BE OILED, WHICH CAUSED THEM TO LOOSEN AND DETACH FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE INSIDE OF THE TIRES WERE WORN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER CONTROL ARM AND BALL JOINTS WERE SEPARATED AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 153,000.

Mileage: 153,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE DRIVER WAS AT A STOP LIGHT AND PREPARING TO MAKE A LEFT TURN, THE REAR END OF THE VEHICLE STARTED TO SLIDE, THE DRIVER WAS ATTEMPTING TO GAIN CONTROL OF THE WHEEL BUT CRASHED IN A DITCH. THE DRIVER AND FRONT PASSENGER DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A CHECK COURTESY INSPECTION WAS COMPLETED. THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. IN ADDITION ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE COMING ONTO A FREEWAY AND WAS MERGING INTO TRAFFIC, THE VEHICLE CIRCLED TO THE RIGHT AND THE REAR END WAS VEERING TO THE RIGHT. THE CONTACT DID A COMPLETE CIRCLE AND RELEASED THE ACCELERATOR PEDAL. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED BEFORE PROCEEDING TO DRIVE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 139,455.

Mileage: 139,455

TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.

Mileage: 198,000

TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH DOWN ON AN INCLINE, WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED THE FRONT DRIVER SIDE INTO A WALL. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED 2 BROKEN RIBS, COLLAR BONE, RIGHT HAND AND NECK INJURIES. ALL INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 181,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 181,000

TAKATA RECALL LOWER CONTROL ARM BROKE BALL JOINT. ENHANCED CORROSION, 150K MILES CAR WAS IN REVERSE AT A GAS STATION AND THE CAR SHIFTED DOWNWARDS NO WARNING.

Mileage: 151,000

BROKEN RIGHT REAR CONTROL ARM. ALMOST CAUSED A MAJOR ACCIDENT,ALSO BROKE UNIVERSAL JOINT. NOW THAT I FIXED THOSE ISSUES , STEERING ON THE FRONT NOW IS GOING OUT

Mileage: 161,000

EMAIL TO JACK DANIELSON FROM CONSTITUENT REGARDING HER 2004 JEEP LIBERTY WHICH WAS PURCHASED AFTER THE 2006 RECALL RELATIVE TO FRONT BALL JOINTS AND NOW IS EXPERIENCING PROBLEMS AND IS SEEKING HELP. *LD *TR

EMAIL TO JACK DANIELSON FROM CONSTITUENT REGARDING HER 2004 JEEP LIBERTY WHICH WAS PURCHASED AFTER THE 2006 RECALL RELATIVE TO FRONT BALL JOINTS AND NOW IS EXPERIENCING PROBLEMS AND IS SEEKING HELP. *LD *TR

BALL JOINTS ARE WORN DOWN, IF THEY SLIP CONTROL WILL BE LOST OF THE CAR. BALL JOINTS ARE UNUSUALLY WORN DOWN FOR MY CAR WITH SUCH LITTLE MILES OUT ONTO IT.

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE CONTACT CALLED SOUTH POINTE CHRYSLER JEEP DODGE RAM AT 918-584-1481 (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH RECALLS. *TT CONSUMER STATED THE SAFETY RECALL ON THE REAR LOWER CONTROL ARMS COULD BE DEFECTIVE DUE TO EXCESSIVE CORROSION EVENTUALLY RESULTING IN CRACKING. *JB

SUSPENSION AND REAR CONTROL ARMS CORRODED AND CAUSING VEHICLE TO SHAKE

Mileage: 54,000

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO CORROSION OF REAR LOWER CONTROL ARMS. *LD THE CONSUMER STATED THE RECALL REPAIR ON THE VEHICLE HAD NOT BEEN COMPLETED. *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTHLAND CHRYSLER INC (1096 US-280, CORDELE, GA 31015, (229) 273-3473) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (LITHIA CHRYSLER JEEP OF RENO, LOCATED AT 3223 MILL ST, RENO, NV 89502, 775-501-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I CONTACTED THE DEALERSHIP AFTER MY CAR DEMONSTRATED ISSUES RELATED TO A RECALL. THEY NEVER FOLLOW UP. THEY JUST KEEP SAYING THEY WILL REACH OUT AND THENDON'T. I LOST CONTROL OF THE BACK END WHEN I MAKE A RIGHT HAND TURN.

Mileage: 92,000

HAVE NOT BEEN NOTIFIED OF ANY RECALLS AND WHEN I CALLED THE DEALER THEY SAID I DIDNT HAVE ANY RECALLS BUT WHEN I CHECK IN THE DATE BASE IT SAID I HAD TWO RECALLS; I WOULD LIKE TO GET NOTIFIED OF THE RECALLS BY A DEALERSHIP.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAWTON CHRYSLER JEEP DODGE RAM (215 SE INTERSTATE DRIVE, LAWTON, OKLAHOMA 73501, (580) 350-6000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM GREENSBORO AT (336) 790-9850 (LOCATED AT 3710 W WENDOVER AVE, GREENSBORO, NC 27407) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 40,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE TO 70 MPH, THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WOULD ROLL OVER. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LOWER CONTROL ARM WAS CORRODED AND NEEDED TO BE REPLACED. COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, (678) 210-2489) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

Mileage: 167,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 424-3559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THE CONTACT WAS PROMISED A CALL BACK. THE CONTACT STATED THAT HIS CALLS HAD NOT BEEN RETURNED IN OVER THREE WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

"TAKATA RECALL" PULLS HARD TO RIGHT AND LEFT STEERING IS LOOSE HARD TO KEEP ON ROAD BAD BALL JOINTS AND STEERING RACK ALL HAVING TO DO WITH STEERING.

Mileage: 170,000

"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #

Mileage: 170,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). WHILE DRIVING 50 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BRUISES AND THE PASSENGER SUSTAINED BACK INJURIES; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT COLUMBUS, 3000 N LAKE PKWY STE 100, COLUMBUS, GA (706) 522-2116) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. **TR CONSUMER STATED I WAS DRIVING ON THE HIGHWAY AND ALL AT ONCE THE VEHICLE VEERED TO THE RIGHT AND HIT A GUARDRAIL, IT WAS NO LIGHT THAT CAME ON OR ANYTHING. I GOT SOME BRUSIES AND PASSENGER BACK INJURIES BUT ONE DIDN'T GO TO THE ER. CONSUMER TOOK THE JEEP DEALERSHIP AND HAD THE JEEP INSPECTED IT WAS NOT THE SUSPENSION. FROM JULY TO NOW THE PARTS HAVE NOT BEEN ORDER AND I DON'T NEED THEM NOW BECAUSE THE JEEP IS NOT FIXABLE. THE AIRBAGS DID NOT DEPLOY. UPDATED 10/26/18*JB *TT*JB

Mileage: 150,000

WHEN I WENT IN FOR A RECALL ON 08/03/2018 FOR MY VEHICLES LOWER CONTROL ARMS I WAS INFORMED THAT MY UPPER AND LOWER PASSENGER BALL JOINTS WERE VERY LOOSE AND CORRODED. MY LOWER BALL JOINTS HAVE APPARENTLY BEEN REPLACED BEFORE IN A RECALL IN 2006. WHEN I LEFT THE DEALERSHIP MY VEHICLE SEEMED FINE UNTIL I TOOK A RIGHT TURN AND HEARD LOOSE PARTS BUMPING AROUND ON THE RIGHT HAND SIDE. I HAVE GOTTEN ANOTHER MECHANICS OPINION ON THIS AND THE UPPER AND LOWER BALL JOINTS ARE LOOSE/ BROKEN EVEN AFTER THIS RECALL WAS PERFORMED TO MY VEHICLE.

Mileage: 166,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (SUPERIOR DODGE CHRYSLER JEEP RAM, 1201 EXCHANGE AVE, CONWAY, AR 72032, 501-329-2661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE CONTACT CALLED THE DEALER (PAT CLEMONS, INC. 1720 S MARSHALL ST, BOONE, IA 50036, (515) 432-5150) TO ORDER THE PARTS FOR THE REPAIR AND WAS LAUGHED AT BY THE SERVICE MANAGER. THE CONTACT CALLED A SECOND UNKNOWN DEALER WHO STATED THAT PAT CLEMONS, INC. ORDERED THE PARTS ASSIGNED TO THE VIN AND THEY WOULD HAVE TO ORDER AND SHIP THE PARTS TO THEIR BUSINESS. THE CONTACT ATTEMPTED TO CONTACT THE PAT CLEMONS DEALER SEVERAL TIMES TO RETRIEVE THE PARTS. THE CONTACT FELT THAT HE HAD BEEN LIED TO AND GIVEN THE RUN AROUND BY THE PAT CLEMONS DEALER WHILE DRIVING WITH AN OUTSTANDING RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT CALLED TIM SHORT CHRYSLER AT (606) 436-2277 (LOCATED AT 270 FITZ GILBERT RD, HAZARD, KY 41701) IN MID JUNE OF 2018 REGARDING NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND ONLY FOUR PARTS COULD BE ORDERED AT A TIME. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED GOT THE PART FOR THE JEEP 8/31/18*JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT LOW SPEEDS, THE CONTROL ARM DETACHED AND PUNCTURED THE FRONT DRIVER SIDE WHEEL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HERBERT'S TOWN AND COUNTRY CHRYSLER DODGE JEEP RAM (1155 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE RECALL REPAIR HAD BEEN PREVIOUSLY PERFORMED. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.

MY 2004 JEEP LIBERTY IS NEEDING NEW BALL JOINTS PLACED ALONG WITH THE UPPER CONTROL ARMS. I DID SEE WHERE A RECALL WAS PLACED FOR MOST 2002-2006 MODELS. IS THIS VALID AND POSSIBLY COVERED ON MY VEHICLE? VEHICLE NOT DRIVING PROPERLY AND HAS BEEN CHECKED BY MY LOCAL MECHANIC AND HE STATES THAT THE LOWER BALL JOINTS ARE IN VERY BAD CONDITION.

Mileage: 132,000

RECALL SUBJECT: SUSPENSION:REAR REPORT RECEIPT DATE: 03-05-2012 NHTSA CAMPAIGN: 12V085000 MANUFACTURE: CHRYSLER GROUP LLC SUMMARY: IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. CONSEQUENCE: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. THIS JUST HAPPENED TO MY VEHICLE WHILE DRIVING DOWN CITY ROAD, CALLED CHRYSLER THEY SAID MY VEHICLE IS NOT COVERED. I LIVE IN THE MOUNTAINS OF VA AND THERE IS SALT USED HEAVILY ON THE ROADS IN MY AREA PLEASE HELP.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS ADVISED THAT THE UPPER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE REPAIRS WERE NOT PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN PHONE CALL. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING DOWN THE HIGHWAY, I HEARD A BIG CLUNK AND THEN THE VEHICLE BEGAN TO GO BACK AND FORTH ON THE ROAD MAKING IT DIFFICULT TO CONTROL. UPON INSPECTION THE PASSENGER REAR CONTROL ARM FRACTURED. IT WAS VERY CORRODED AS WAS THE DRIVERS SIDE.IT WAS JUST IN FOR AN ALIGNMENT.WHY WAS MY STATE NOT INCLUDED IN THE RECALL,WE USE SALT TOO.

Mileage: 156,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE, CAUSING THE FRONT END TO RICOCHET. THE CONTACT COULD NOT CONTROL THE STEERING. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO SWAY AND BOUNCE PRIOR TO INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO THE ROYAL CHRYSLER DEALER (LOCATED AT 3961 WAVERLY RD, OWEGO, NY 13827). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE (L27, N46, AND D16) OF THE LOWER CONTROL ARM. IT WAS DIAGNOSED THAT THE REAR WHEEL DETACHED, WHICH AFFECTED THE STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM AND THEY WOULD REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 99,000. ...UPDATED 10/23/17 *BF *JS

Mileage: 99,000

65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.

Mileage: 99,102

TAKATA RECALL THE DRIVERS SIDE BALL JOINT SHEARED OFF BECAUSE IT CANT BE GREASED .. THE WHEEL FELL OFF IN A PARKING LOT .. THE PASSENGERS SIDE IS DOING THE SAME SHEARING OFF .. IT MADE A WHINING NOISE ON THE DRIVERS AIDE AND IS NOT MAKING A NOISE ON PASSENGER SIDE

Mileage: 170,000

WE OWN A 2004 JEEP LIBERTY THAT WAS PURCHASED NEW IN VIRGINIA AND RESOLD TO OUR FAMILY IN 2013, IN VIRGINIA. ON 22 JUNE 2017, MY 18 YEAR OLD DAUGHTER WAS DRIVING OUR JEEP ON MOUNTAIN ROADS ABOUT 50 MILES FROM OUR HOME WHEN SHE NOTICED THE VEHICLE WAS "SWERVING" AND MAKING A NOISE. SHE MANAGED TO SAFELY MOVE THE VEHICLE OUT OF THE TRAFFIC LANE AND CONTACT ME. UPON MY ARRIVAL AND INSPECTION OF THE VEHICLE, I NOTICED THE REAR LOWER CONTROL ARM ON THE DRIVER'S SIDE HAD COMPLETELY BROKEN AND ALLOWED THE REAR END TO SHIFT POSITION, CAUSING THE VEHICLE TO TRACK FAR OUT OF ALIGNMENT AND CAUSING THE REAR TIRE TO RUB ON THE FENDER WALL. I WAS SURPRISED TO SEE RUST APPEARED TO BE THE CAUSE OF THE CONTROL ARMS FAILURE. AFTER GETTING THE VEHICLE HOME AND RESEARCHING PARTS TO REPLACE THE BROKEN CONTROL ARM, I DISCOVERED THAT PART HAD BEEN RECALLED ON 2004 JEEP LIBERTYS WHICH SURPRISED ME BECAUSE I HAD THE VEHICLE SERVICED BY A JEEP DEALER TO ENSURE ALL RECALLS HAD BEEN COMPLETED. UPON FURTHER RESEARCH, HOWEVER, I LEARNED THE RECALL ONLY EFFECTED THOSE LIBERTYS IN THE NORTH EAST AND UPPER MIDWEST WHERE SALT IS FREQUENTLY USED ON SNOWY ROADS (HTTPS://WWW.AUTOTRADER.COM/CAR-RECALL/JEEP-ADDS-137000-LIBERTY-SUVS-TO-RECALL-171108). WHILE THIS EXPLAINS WHY THE DEALERSHIP HADN'T REPAIRED THE ITEM, IT CERTAINLY DIDN'T EXPLAIN WHY WE WEREN'T NOTIFIED THAT THE PART IS PRONE TO SUCH FAILURES, CONSIDERING VIRGINIA DOES RECEIVE A FAIR SHARE OF SNOW AND A HUGE PORTION OF THE VIRGINIA POPULATION COMMUTES INTO WASHINGTON D.C. (WHICH WAS INCLUDED IN THE RECALL) IT SEEMS EXTREMELY NEGLIGENT TO ALLOW OWNERS OF THIS VEHICLE TO CONTINUE TO OPERATE THEM WITHOUT AT LEAST A NOTIFICATION EVEN IF JEEP DOESN'T HAVE TO REPLACE THE ITEM. I PURCHASED UNGRADED AFTERMARKET CONTROL ARMS AND INSTALLED THEM MYSELF, I'VE INCLUDED A PICTURE OF THE ORIGINAL CONTROL ARM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 120,000

I HAVE A SOUTHERN STATE VEHICLE EXPERIENCING WHAT I BELIEVE IS A NORTHERN STATE (SALT BELT) RECALL. MY LOWER CONTROL ARMS ARE RUSTED ALMOST TO THE POINT OF DANGEROUS. APPARENTLY THIS IS AN ISSUE THAT IS NOT LIMITED TO NORTHERN STATES. NO FAILURE AT THIS TIME BUT IT APPEARS IT COULD HAPPEN ANYTIME. NHTSA CAMPAIGN NUMBER: 12V085000

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHEN RECEIVING A ROUTINE ALINEMENT, THE CERTIFIED MECHANIC DIAGNOSED THAT THE LOWER CONTROL ARMED FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THEY WERE INFORMED THAT THE VEHICLE PREVIOUSLY RECEIVED A RECALL REPAIR REGARDING THE LOWER CONTROL ARM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

WAS DRIVING AND MY LOWER STABILIZER BAR BROKE INTO FROM RUST AND MADE ME REARED SHIFT CAUSING ME TO ALMOST FLIP.

Mileage: 149,000

IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE UNDER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL AND VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CONTROL ARM CORRODED AND FRACTURED. THE MECHANIC STATED THAT THE REAR DRIVER SIDE CONTROL ARM WOULD SOON FAIL AS WELL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

I BOUGHT THE CAR USED AFTER I'VE BEEN HIT IN THE BACK FROM SOMEBODY AND I NO LONGER HAD MY SUBARU OR THE MONEY TO BUY ANOTHER SUBARU SO I WAS STUCK BUYING THIS CAR IN THE MEANTIME AND THE WINDOWS WORK BUT ONLY FOR A LITTLE BIT 6 HOURS AFTER I BOUGHT THE CAR THE ENGINE LIGHT TURNED ON COURSE IT DIDN'T HAVE ANY TRANSMISSION FLUID SO I PUT SOME IN BUT ONE WINDOW DROPPED HAD TO PULL IT OUT AND NOW THE DRIVER DOOR DOES COMPLETELY WILL NOT ROLL UP OR ROLLED DOWN AND THEN I SEE THAT THEY HAVE DONE SOME WORK TO IT BECAUSE I DIDN'T NOTICE WHEN I BOUGHT IT THAT THE DOOR HAS POWER THEY HAVE OPENED IT ANOTHER ISSUE IS THAT I WASHED MY CAR WHEN I CALL THE PERSON THAT BOUGHT IT WAS A LITTLE SMALL DEALERSHIP I STATED THAT I WASHED THE CAR HE STATED TO ME TO ME "YOU WASHED THE CAR?" I SAID YES I DIDN'T ASK ANY QUESTIONS HOWEVER THE NEXT DAY THE FRONT LEFT HEADLIGHT WENT OUT AND IT COST ME $15 SO NOT SURE WHAT ELSE I CAN DO IT APPEARS THAT THERE WAS A RECALL THERE IS A RECALL ON THE FUEL TANKER WHAT NOT THEY CAN CATCH FIRE I WOULD LIKE THE RECALL TO BE REPAIRED ALSO I SHOULD HAVE NOTICED THAT THE CAR OCCASIONALLY RANDOMLY FEEL LIKE IT'S FISHTAILING WHILE I'M DRIVING I WAS STRUCK BY A VEHICLE ON THE FREEWAY WHILE I WAS WALKING AFTER MY JEEP GRAND CHEROKEE THAT I HAD PRIOR TO MY SUBARU COMPLETELY DIED ON THE MIDDLE OF THE FREEWAY I BEGAN TO WALK TO THE CALL BOX WHEN I WAS STRUCK BY A CAR SO I HAVE TO HAVE A SAFE CAR I AM A SINGLE MOTHER AND GRANDMOTHER THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR

REAR LOWER CONTROL ARM ON DRIVERS SIDE BROKE WHILE TRAVELING DOWN HIGHWAY #81 OUTSIDE OF COLUMBUS, NE. TOTAL STEERING CONTROL WAS LOST NEARLY CAUSING A PROBABLE SEVERE ACCIDENT. MY LOCAL REPAIR SHOP CHECKED AND FOUND A RECALL FOR THIS, (RECALL # L27120613-010) CALLED CHRYSLER AND WAS INFORMED THAT THE RECALL DID NOT INCLUDE NEBRASKA. DOES NOT THE LIVES AND WELLFARE OF US HERE IN NEBRASK DESERVE THE SAME PROTECTIONS AS DO OTHER STATES?

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE REAR CONTROL ARM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE REAR LOWER CONTROL ARM BRACKET UNDER THE VEHICLE DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

Mileage: 200,000

I HAVE HAD THE FRONT LOWER BALL JOINTS REPLACED TWICE ON MY 2004 JEEP LIBERTY. I WAS DRIVING BOTH TIMED IT HAS HAPPENED COSTING ME TOW AND REPAIR COSTS. I FEEL I SHOULD HAVE BEEN NOTIFIED ABOUT THE DANGEROUS SAFETY RECALL ON THIS VEHICLE. I AM NOW AFTER LEANING THAT IT ALSO HSSV12 RECALLS AND SAFETY ISSUES INCLUDING THE GAS TANK AND SUSPENSION AND STABILITY OF MY VEHICLE AM AFRAID TO EVEN DRIVE IT OUT IF CONCERN FOR MINE AND OTHERS SAFETY. I AM A 62 YEAR OLD FUDABLRD WOMAN AND NEED THIS VEHICLE FIXED AND BROUGHT UP TO SAFETY STANDARDS. PLEASE TELL ME WHAT AND WHERE TO DO TO GET ISSUES RESOLVED. THANK YOU *TR

Mileage: 11,600

WE HAVE HAD THE LOWER BALL JOINTS FRONT REPLACED, THE REAR LOWER CONTROL ARMS REPLACED AND NOW THE REAR UPPER CONTROL ARMS ARE CORRODED AND SHOWING STRESS CRACKS. IN READING THE OTHER INCIDENTS IT APPEARS THAT THE VEHICLE IS NOT ABLE TO BE CONTROLLED WHEN THE CONTROL ARMS FRACTURE COMPLETELY. NO RECALL ON THIS YET BUT THERE SHOULD BE AS THE REAR LOWER AND UPPER CONTROL ARMS ARE BOTH AFFECTED BY THE SALT AND INCLEMENT WEATHER IN MINNESOTA. THIS IS A HAZARD AND SHOULD BE REPLACED BY THE MANUFACTURER TO BE A SAFE VEHICLE. THE WHOLE REAR SUSPENSION SOUNDS LIKE IT IS ABOUT TO DISENGAGE FROM THE VEHICLE. 113,000 MILEAGE. OUR MECHANIC HAS REPEATEDLY RECOMMENDED REPLACING THE UPPER CONTROL ARMS AT THE COST OF $1200.00.

Mileage: 113,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE REAR SUSPENSION OF THE VEHICLE FAILED CAUSING THE VEHICLE TO BE UNCONTROLLABLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC THAT DIAGNOSED THAT BOTH LOWER CONTROL ARMS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,580.....UPDATED 07/05/16 *BF THE CONSUMER STATED THE LOWER RIGHT CONTROL ARM, BROKE AND THE LEFT SIDE SHOWED SIGNS OF ADVANCED CORROSION. UPDATED 07/11/*JB

Mileage: 53,580

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE STEERING BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR DRIVER SIDE LOWER CONTROL ARM SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE LOWER CONTROL RAIL ON THE FRONT PASSENGER SIDE FRACTURED. THE CONTACT ALSO NOTICED CORROSION UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

MY JEEP WAS GREAT UNTIL 125,000 MILES AND WE'LL HERE WE GO... FIRST I THOUGHT MY BRAKES WERE GOING OUT AND HAD THE PADS REPLACED, THEN THEY STARTED "STICKING" OR SO I THOUGHT, ALMOST CAUSING ME TO LOSE CONTROL GOING 65MPH. THE BRAKES STILL ARE NOT SAFE IN MY OPINION AFTER EVERY PART WAS REPLACED. I JUST HAD THE HOSES TO THE STEERING PUMP REPLACED AND THE PROBLEM STILL PERSISTS, ONLY NOW MY ENGINE IS IDLING AT 1200 RPMS IN PARK? PLEASE HELP.. $1000 LATER AND I'M NO BETTER OFF. THANKS. THE VEHICLE IS CURRENTLY SMOKING UNDER THE HOOD AND EMITS A STRONG SMELL OF BRAKE FLUID. ALSO IT STRUGGLES TO GET UP HILLS WITH RPMS AT 2500 GOING ONLY 55MPH. I MAY BE A WOMAN BUT I KNOW MY CAR AND I KNOW IT'S VERY DANGEROUS, WHATEVER IT MAY BE.

Mileage: 125,000

LEFT REAR LOWER CONTROL ARM COMPLETELY BROKE INTO FROM RUST CORROSION WITH DRIVING ON HIGHWAY CAUSING VEHICLE TO BECOME HIGHLY UNSTABLE AND NEARLY UNCONTROLLABLE. UPON INSPECTION OF VEHICLE IT WAS APPARENT THAT RIGHT SIDE LOWER CONTROL ARM AS WELL AS THE UPPER REAR CONTROL ARM ARE HIGHLY CORRODED. THIS IS AN EXTREMELY DANGEROUS ISSUE. UPON INVESTIGATION THERE IS A RECALL FOR THIS IN CERTAIN STATES BUT NORTH CAROLINA IS NOT INCLUDED.

Mileage: 134,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE WHEEL FAILED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY IN AN ATTEMPT TO IDENTIFY THE FAILURE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM FAILURE CAUSED THE TIRE TO BECOME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE CONTACT HEARD A LOUD THUMPING AND GRINDING NOISE. THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE VEHICLE WAS RESTING LOW ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

ON MY 2004 JEEP LIBERTY I HAVE HAD THE LOWER FRONT BALL JOINTS REPLACE A FEW YEARS BACK BY THE F23 RECALL. THIS WEEK AS I WAS REPLACING UPPER CONTROL ARMS, WHICH COME PRE ASSEMBLED WITH THE BALL JOINT, I NOTICED THE BOOTS FOR THE LOWER BALL JOINTS WERE AGAIN DAMAGED. I ALSO NOTICED THAT THERE IS A LOUD NOISE WHEN GOING OVER UNSMOOTH SURFACE ROADS, ETC. I AM THINKING THIS COULD BE CAUSED BY THE REAR UPPER CONTROL ARM. NOW I'M NOT A PROFESSIONAL MECHANIC, BUT COMMON SENSE TELLS ME THAT THE ENGINEERING ON THE SUSPENSION HAS BEEN COMPROMISED. I CONTACTED CHRYSLER, WHO TOLD ME TO CONTACT A DEALER, WHO TOLD ME THEY WOULD GET BACK TO ME ON THIS PROBLEM. I ALSO EXPERIENCED MULTIPLE WINDOW REGULATOR PROBLEMS, ALONG WITH RECALLS ON THE AIR BAGS SYSTEM AS WELL AS GAS TANK PROTECTION RECALLS.

Mileage: 100,000

TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

SOMETHING LOOSE AND SMOKING UNDER MY SUV, TOLD HAS TO DO WITH FRONT END SUSPENSION , THE 2 FRONT TIRES SHAKES ,DRIVING OVER RAILROAD TRACKS, SPEED BUMPS ETC. CAUSES MY FRONT TO LOOK LOWER DOWN TO THE GROUND. THE R R SIDE ALONG WITH BACK TIRE SENSOR SAYING PREFORM SERVICE. MY FRONT END SUSPENSION VIBRATES AND SHAKE LIKE ITS COMING APART, ALONG WITH TIRE SENSOR FLASHING.DRIVING CITY NEIGHBORHOODS WITH HIGH SPEED BUMPS CAUSES THE SUSPENSION TO FEEL AS IF IT COMING OFF VEHICLE.

Mileage: 95,000

WHILE DRIVING LOST CONTROL OF VEHICLE AND ALMOST WRECKED AT ONLY 20 MPH. VEHICLE WAS UNCONTROLLABLE DRIVING AND WHEN BRAKES ARE APPLIED CAUSED VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. HAD VEHICLE TOWED AND CHECKED BY DODGE CHRYSLER JEEP. FOUND THAT THE LOWER CONTROL ARM HAD RUSTED THROUGH AND BROKEN. FOUND RECALL ON NHTSA WEBSITE FOR 04-05 JEEP LIBERTIES FOR SAID PROBLEM. HOWEVER THIS VEHICLE WAS SOLD OUT OF OLATHE KS TO A KC MISSOURI RESIDENT AND THE KANSAS DEALER WAS NOT NOTIFIED OF RECALL BECAUSE KS WAS NOT ON THE LIST MO WAS. MANY MO RESIDENTS IN KANSAS CITY MO BUY PRODUCTS IN KANSAS CITY KS THEREFORE A COMPLETE OVERSIGHT BY CHRYSLER JEEP HAS CREATED WHAT I THINK IS A SERIOUS CONCERN.

Mileage: 127,000

TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE SHOOK. THE AXLE FRACTURED AND THE VEHICLE CRASHED INTO THE RETAINING WALL. THE VEHICLE SPUN COUNTER CLOCKWISE AND THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE STOPPED SPINNING AND FACED ONCOMING TRAFFIC. THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED HEAD INJURIES AND THE CONTACT'S CHILDREN WHO WERE IN THE BACK SEAT OF THE VEHICLE RECEIVED FACIAL, ARM, BACK, HEAD, AND EYE INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED, BUT NOT TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,280. ....UPDATED 01/13/16 *BF *TR

Mileage: 156,280

FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008

Mileage: 87,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRAME THAT HELD THE CONTROL ARM WAS RUSTED AND SEPARATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

VEHICLE WAS IN MOTION ON CITY STREET, TURNING A CORNER AT APPROXIMATELY 20 MPH THE FRONT END SUSPENSION: CONTROL ARM SNAPPED/ DISCONNECTED FROM THE LOWER BALL JOINT. AXLE SHAFT ASSEMBLY/ CV DRIVE SHAFT BROKE. COST OF REPAIR $1500

Mileage: 135,000

MY 2004 JEEP LIBERTY WAS A RECALL WHICH I TOOK TO CHRYSLER FOR TO GET REPAIR FOR FRONT AND BACK SUSPENSION AND REPAIR AND GASOLINE TANK APPARENTLY WHEN I GOT MY VEHICLE BACK OIL WAS LEAKING ALL OVER THE ENGINE I TOOK MY VEHICLE BACK 2 DAYS AGO TO BE TOLD THAT THE COULD NOT HELP ME THEIR WAS NO OIL LEAKING WHEN I BROUGHT IT IN THEY REFUSE TO ASSIST ME WITH THE PROBLEM CAN YOU PLEASE HELP ME

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE VEERED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MILD INJURIES TO HIS LEFT WAIST, BUT DID NOT SEEK MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE NEARLY ENCOUNTERED THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED BOTH REAR LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

HEARD SOME KIND OF POP, THEN SOME GRINDING WHEN HOLDING THE BRAKE DOWN AND TURNING THE WHEEL. TOOK CAR TO MY REGULAR MECHANIC. THEY FOUND ALL 4 BALL JOINTS BOOTS PERFORATED & HANDED ME A RECALL NOTICE FOR LOWER BALL JOINTS ONLY THAT WAS FROM SEPT. 2006. I PURCHASED THE VEHICLE JAN. 2006 & NEVER REC'D THIS RECALL. EVEN WHEN I WENT TO THE DEALER FOR THE FUEL TANK RECALL ON 7/11/15, THEY DIDN'T NOTIFY ME OF IT. I WENT ON MOPAROWNERCONNECT.COM & IT SHOWS THIS RECALL AS REPAIRED, WHICH OBVIOUSLY ISN'T POSSIBLE. ACCORDING TO AUDOMD.COM THERE ARE SEVERAL ISSUES RELATED TO THIS VEHICLE THROUGH DIFFERENT MANUFACTURERS. I HAVE AN APPT. SET UP AT THE DEALER NEXT WEEK & DEPENDING ON WHAT THEY SAY ABOUT FIXING ALL THE BALL JOINTS AND CHECKING FOR OTHER SAFETY CONCERNS, I MAY BE SENDING IN ANOTHER COMPLAINT.

Mileage: 143,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE ENGINE STALLED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE FRONT PASSENGER SIDE TIRE, WHEEL, AND BALL JOINT DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR SUSPENSION WOULD NOT ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

WHILE PULLING INTO A PARKING LOT, THE LEFT LOWER BALL JOINT SEPARATED AND DESTROYED ITSELF, THE LEFT UPPER CONTROL ARM,THE LEFT CV JOINT AND THE ALIGNMENT. HAD WE BEEN TRAVELING AT HIGHWAY SPEED WE WOULD HAVE BEEN IN A SEVERE ACCIDENT. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL HOWEVER WE WERE NEVER NOTIFIED OF THIS AT THE TIME WE PURCHASE THE VEHICLE AND WAS TOLD THAT THE RECALL HAS BEEN CLOSED WITH NO RECOURSE FOR REIMBURSEMENT FOR THE REPAIRS DONE AND NO RECOURSE TO HAVE THE OTHER SIDE REPAIRED. UPDATED 11/30/2017*CN

Mileage: 144,078

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE VIBRATES AT ANY SPEED AND WORSENS UPON BRAKING. HAVE HAD ALIGNMENT DONE 3 TIMES AND ALIGNMENT KEEPS FAILING. TIRES ARE ALL NEW. HAVE HAD THE CAMBER AND CASTERS REPLACED IN FRONT, DID NOT HELP VIBRATION. BRAKES HAVE BEEN REPLACED, VIBRATION PERSISTS. VIBRATION IS SO POWERFUL UPON BRAKING THAT STERRING WHEEL BOUNCES OUT OF MY HANDS. THE VIBRATION WHEN DRIVING SOUNDS LIKE I HAVE A FLAT TIRE. *TR

Mileage: 150,000

PASSENGER SIDE REAR LOWER CONTROL ARM RUSTED THROUGH AND BROKE IN HALF. JEEP ALMOST LOST CONTROL AND STARTED TO SWAY IN THE REAR. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO WOBBLE AND VIBRATE. THE CONTACT INDICATED THAT WHEN REDUCING THE VEHICLE SPEED, THE WOBBLING AND VIBRATION INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR LOWER CONTROL ARM, BALL JOINTS AND BUSHINGS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 219,000.

Mileage: 219,000

MY BRAKE LIGHTS KEEP BURNING OUT , I HAVE REPLACED THE ENTIRE LIGHT HOUSING ON BOTH SIDES AND NOW THE PASSENGER SIDE BRAKE LIGHT HAS BURNED OUT 3 THREES TIMES AGAIN AND THE SOCKET THAT HOUSES THE LIGHT BULB IS BURNED AGAIN AFTER REPLACING THE ENTIRE UNIT LAST SUMMER.ALSO EPECIALLY WHEN IT IS COLD MY CAR DOESN'T FEEL LIKE IT HAS ANY SUSPENSION , IT MAKES NOISES WHEN EVER I GO OVER A BUMP , I HAVE COMPLAINED ABOUT THIS EVER SINCE I BOUGHT CAR BRAND NEW TO THE DEALER AND THEY TOLD ME NOTHING IS WRONG. *TR

Mileage: 120,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN DRIVING OVER A BUMP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,230.

Mileage: 63,230

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SLID FROM LEFT TO RIGHT WITHOUT WARNING. IN ADDITION, THE VEHICLE JERKED AND FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

THIS VEHICLE IS GIVING ME A BUNCH OF PROBLEM IN THE SUSPENSION, THE FIRST PROBLEM IS WITH THE FRONT WHEEL BALL JOINTS WHICH IS A RECALL, I TOOK IT TO THE DEALER AND THEY SAID IT WAS FIXED YEARS AGO BUT HOW CAN IT BE FIXED AND STILL DEFECTIVE? THEY ACCEPT THE CONDITION AND WERE WILLING TO REPAIR BUT ONLY THE LOWER BALL JOINTS BUT THEY SAID I HAVE TO PAY FOR THE UPPER BALL JOINTS WHICH IS OVER $1000, I DID NOT DO IT AND THE CAR DRIVES VERY UNSAFE, THERE IS A HEAVY VIBRATION IN THE WHEEL WHEN DRIVING OVER 30 MILES, ALSO THE BACK TIRES GOT WORN OUT EVERY 2 MONTHS AND I HAVE TO CHANGE THEM AND THEY SAID WILL CALL ME WHEN THE PART FROM THE FUEL TANK WILL BE AVAILABLE TO CHANGE IT BUT HASN'T HAPPEN YET IN MORE THAN 5 MONTHS. *TR

Mileage: 154,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE HAVING MAINTENANCE PERFORMED BY THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT AND REAR CONTROL ARMS AND BALL JOINTS WERE CORRODED. IN ADDITION, THE CONTACT MENTIONED THAT THE POWER STEERING AND GASKET VALVE COVERS HAD TO BE REPLACED MULTIPLE TIMES FOR A RECURRING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

Mileage: 164,000

ALL PROBLEMS HAPPENED ON CITY STREETS NO MORE THAN 15/20 MILES PER HOUR, I CANNOT IMAGINE WHAT WOULD'VE HAPPENED ON THE FREEWAY. 1) SINCE OCTOBER (DO NOT RECALL DATE) THE FISHTAILING HAS HAPPENED 2 TIMES LIKE IT WAS ON ICE. 2) ONCE SLID TO THE LEFT ALMOST 1/2 CIRCLE; 3) SPINNING AND NOT ADVANCING/GOING FORWARD HAS HAPPENED MANY TIMES EVEN BEFORE THE FIRST FISHTAILING INCIDENT (FOR A FEW YEARS NOW) AND IT HAPPENS GOING UP A HILL OR WHEN TRYING TO GO FORWARD AFTER STOPPING ON STOP/LIGHT, THE TIRES SPINS. *TR

Mileage: 76,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT LOWER BALL JOINT FRACTURED AND AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT LOWER BALL JOINT FRACTURED AND AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

TWO OCCUPANTS IN CAR DRIVING 2004 LIBERTY LIMITED ON CITY STREET, HEARD LOUD POPPING NOISE AND REAR OF CAR BEGAN FISHTAILING UNCONTROLLABLY LIKE IT WAS ON ICE. PULLED CAR OFF OF ROAD AND CAR WAS TOWED TO INDEPENDENT DEALER. INSPECTION BY MECHANIC REVEALED THAT LEFT REAR CONTROL ARM HAD SNAPPED COMPLETELY THROUGH DUE TO CORROSION AND RIGHT REAR CONTROL ARM WAS ALMOST CORRODED THROUGH. PICTURES SHOW THAT THE PART THE CONTROL ARM IS ATTACHED TO HAS LITTLE OR NO CORROSION. WIFE CONTACTED CHRYSLER RECALL CENTER. REPRESENTATIVE STATED THAT VIRGINIA IS NOT INCLUDED IN THE RECALL FOR THIS FAILURE. WASHINGTON, DC AND WEST VIRGINIA ARE INCLUDED IN THE RECALL. WASHINGTON DC IS ONLY 15 MILES FROM WHERE THE CAR IS KEPT IN VIRGINIA. THIS DOES NOT MAKE SENSE THAT VIRGINIA IS NOT INCLUDED IN THE RECALL. CONTACTED CHRYSLER RECALL CENTER AGAIN AND THEY WILL BE SENDING AN INSPECTOR OUT TO EXAMINE THE FAILURE. RECALL REPRESENTATIVE SEEMED VERY CONCERNED THAT NO ONE WAS INJURED. THERE WAS NO WARNING OR DIFFICULTY IN HANDLING BEFORE THIS FAILURE OCCURRED. MOST CERTAINLY WOULD HAVE BEEN A DIFFERENT OUTCOME AT BELTWAY SPEEDS. *TR

Mileage: 187,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NOT RELEASING THE RECALL PART TO THE DEALERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CATASTROPHIC FAILURE OF RIGHT REAR SUSPENSION LOWER CONTROL ARM RESULTING IN LOSS OF CONTROL OF VEHICLE. *TR

Mileage: 147,000

DURING A ROUTINE OIL CHANGE IT WAS NOTED THAT THE SUSPENSION AND OIL PAN WERE EXCESSIVELY RUSTED. *TR

Mileage: 40,000

RECALL #L27 RECALL ISSUED TO "NORTHERN STATES" FOR THE EFFECT OF SALT ON LOWER REAR ARMS. I LIVE IN RUIDOSO NEW MEXICO IN A SNOW/SALT AREA AT 7,000 FOOT ELEVATION. I ALMOST HAD A WRECK WITH THE LOWER REAR ARMS MALFUNCTIONING. I HAD THE CAR REPAIRED AND THEN FOUND OUT THERE WAS A RECALL ISSUED YEARS BEFORE. CHRYSLER HAS REFUSED TO PAY THE INVOICE FOR FIXING THE LOWER REAR ARMS. THEY CLAIM THE RECALL IS FOR "NORTHERN STATES" ONLY. SORRY, THIS APPEARS TO BE A CHRYSLER FINANCIAL DECISION. SINCE THEY ADMIT THAT SALT CAN NEGATIVELY EFFECT THE LOWER REAR ARMS, THE ERROR SEEMS TO BE CHRYSLER DEFINING WHERE IN THE COUNTRY THERE ARE HEAVY SALT/SNOW WINTERS. I AM SIMPLY THANKFUL WE DID NOT HAVE A WRECK AND WANT REIMBURSEMENT FOR THE REPAIR. I FEEL IT IS GRAVE MISTAKE NOT TO HAVE THE RECALL APPLY TO JEEP LIBERTY 2014. IF THE CAR IS NOT IN A SALT/SNOW AREA THERE SHOULD BE NO REASON FOR RECALL REPAIRS. IF A CAR IS USED IN A SALT/SNOW AREA ANYWHERE IN THE UNITED STATES AND IT IS IMPACTED BY SALT THEN THE RECALL REPAIR SHOULD BE COMPLETED. AND--IT IS THE RIGHT THING TO DO. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER NOTICED THAT THE REAR DRIVER'S SIDE WHEEL WAS WOBBLING. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LOWER ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

MY COMPLAINT IS WITH THE CHRYSLER RECALL N46/NHSTA 13V-252. I RECEIVED TWO (2) RECALLS -ONE LAST DEC. 2013 AND IN AUGUST 2014 FOR THE REAR STRUCTURE REINFORCEMENT. I CALLED 2JEEP/CHRYSLER DEALERS AND WAS TOLD THAT THEY WERE ONLY PROVIDED 5 TRAILER HITCHES AND HAD A WAITING LIST OF 55. I WAS TOLD TO CALL BACK IN MID-SEPTEMBER. THIS RECALL IS A JOKE. I CALLED CHRYSLER RECALL ASST. CENTER AND SPOKE WITH TAYLOR AND WAS TOLD THAT THE TRAILER HITCHES WERE STILL BEING MANUFACTURED AND THAT THE HITCHES AND SUBSEQUENT REPAIRS SHOULD BE DONE WITHIN TWO (2) YEARS. THIS IS UNACCEPTABLE. I WAS TOLD WHEN I GOT THE FIRST RECALL NOTICE TO WAIT FOR THE SECOND THAT THE PARTS WOULD BE AVAILABLE AND THEY ARE NOT. I BELIEVE CHRYSLER IS NOT ACTING IN GOOD FAITH TO ITS CUSTOMERS AND HAS NO INTENTION OF REPLACING THE RECALLED ITEMS. I BELIEVE THAT THEY ARE JUST WAITING FOR THE JEEPS IN QUESTION TO DISAPPEAR AND GO TO JUNK YARDS. THEY HAVE NO INTENTION IN FIXING THE PROBLEM. THE PROBLEM WITH THE REAR STRUCTURE REINFORCEMENT IS JUST TOO EXPENSIVE FOR THEM TO FIX. I FEEL RIGHT NOW THAT THE END RESULT OF THIS RECALL THAT ONLY 10% OF THE JEEPS IN QUESTION WILL ACTUALLY BE REPAIRED. I HAVE NEVER GONE THROUGH SUCH A LONG, DECEITFUL RECALL BEFORE. I HAVE ZERO FAITH IN CHRYSLER DOING THE RIGHT THING WITHOUT ANOTHER GOVERNMENTAL COURT ORDER. *TR

WHEN ON VACATION GETTING READY TO DRIVE BACK HOME FROM NC TO NY TURNING INTO A PARKING LOT THE RIGHT FRONT BALL JOINT SNAPPED. WE HAD TO HAVE THE VEHICLE TOWED TO HAVE IT REPAIRED ONLY TO FIND OUT WHEN WE ARRIVED HOME AND I LOOKED UP ONLINE THAT THERE HAD BEEN AN PREVIOUS RECALL ON THIS THAT I WAS NEVER NOTIFIED OF. THE REPAIR TECH RIPPED THE "BETTER BRAND" MORE EXPENSIVE MOOG BRAND BOOT WHEN HE PUT IT ON AND DIDN'T TELL US. WE DIDN'T FIND OUT UNTIL ARRIVING HOME & THEN WE HAD TO TAKE IT TO ANOTHER SHOP 45 MIN AWAY TO HAVE IT REPAIRED AGAIN.. IF WE HAD BEEN NOTIFIED PREVIOUSLY WE WOULD HAVE HAD THIS TAKEN CARE OF PRIOR TO AND HAD IT FIXED THE RIGHT WAY. THANKFULLY WE WERE PULLING INTO A GAS STATION PARKING LOT AT THE TIME OF THE INCIDENT AND NOT 20 MIN LATER WHEN WE WERE DRIVING 65 MPH DOWN THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR

Mileage: 125,000

SINCE I RECEIVED THE FIRST NOTICE OF THE RECALL FOR MY JEEP LIBERTY PURCHASED NEW AND STILL DRIVE I ATTEMPTED TO GET IT REPAIRED AT A CHRYSLER DEALER MORE THAN FOUR TIMES AND FOUR TIMES TELLING ME THEY WERE OUT OF PARTS AND I WILL RECEIVE A LETTER TELLING ME WHEN TO BRING IT IN ,NONE OF THEM TOOK ANY OF MY INFORMATION AND WANTED TO PUT ME ON A WAITING LIST OF ANY KIND. THIS LAST TIME THE PLACE NEAREST MY HOME WAS THE LAST STRAW, THE SERVICE MANAGER JEFF CARNIVAL AT CRYSTAL AUTOMOTIVE AT 143 CORTEZ BLVD IN BROOKSVILLE,FLORIDA 34613. GOT DOWNRIGHT NASTY WITH ME. I SUGGEST HE WOULD NOT HAVE TAKEN SUCH LIBERTIES IF I WASN'T 72 YEARS OLD AND DISABLED. OF COURSE I LEFT SINCE ACCOMPLISHING NOTHING AGAIN. DO YOU HAVE THE ABILITY TO HELP ME OUT WITH THIS ONGOING PROBLEM. ITS REALLY BEEN A LONG TIME GETTING THIS DONE. YOU CAN ASSURE CHRYSLER IF SUCH A INCIDENT SHOULD OCCUR WHERE MY WIFE AND I ARE INJURED. MY FAMILY WILL SURELY SUE THEM FOR NEGLECT AND INJURIES. REALLY MAD ABOUT THE TREATMENT I HAVE BEEN RECEIVING.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER INSPECTING IT THE CONTACT NOTICED THE FRONT PASSENGER BALL JOINT WAS FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 12E047000 (SUSPENSION). HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER INSPECTING IT THE CONTACT NOTICED THE FRONT PASSENGER BALL JOINT WAS FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 12E047000 (SUSPENSION). HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

NOTIFIED BY THE LOCAL REPAIR CHAIN WORKER THAT MY FRONT SUSPENSION NEEDED TO BE FIXED AS SOON AS POSSIBLE. THE REPAIR WOULD COST ABOUT 1800.00 OR SO. I JUST RECENTLY GRADUATED FROM SCHOOL & LIVE PAY CHECK TO PAY CHECK. I THEM CALLED THE LOCAL JEEP DEALERSHIP (SAM SWOPE JEEP) AND WAS CONFIRMED THAT THERE HAD BEEN PREVIOUS RECALLS RELATED TO THE LIBERTY''S SUSPENSION SYSTEM. I ALSO WROTE TO THE MANUFACTURER, BUT HAVE NOT HEARD ANYTHING FROM THEM. THE DEALERSHIP SAID THAT THE RECALL REPAIRS WERE TAKEN CARE OF. IF IT WAS" TAKEN CARE OF" THEN I SHOULDN'T HAVE THE SUSPENSION NEEDING REPAIR. EITHER THE RECALL REPAIR WAS SHODDY WORK. NOT ACTUALLY DONE. OR THE WORK WAS A TEMPORARY FIX. IN EITHER CASE, I NEED THE MANUFACTURER TO MAKE THE REPAIR AT NO COST TO ME & PROVIDE S LOANER VEHICLE WHILE THE REPAIR IS BEING MADE. REGARDING THE RECALL I FOUND THAT... . CONSEQUENCE: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH. I HAVE TO TRAVEL THE HIGHWAYS AND ACROSS A BRIDGE TO GET TO AND FROM WORK. I DO NOT WANT TO BE A FATALITY OR BE THE CAUSE OF SOMEONE BEING A PART OF AN ACCIDENT OR FATALITY. THE MANUFACTURER SHOULD WANT TO MAINTAIN A GOOD CUSTOMER RELATIONSHIP AND HAVE A LOYAL CUSTOMER. ALSO, THE MANUFACTURER SHOULD WANT TO VALUE THEIR REPUTATION. *TR

Mileage: 170,000

ALMOST IN FIRE AND SHAKE ALL THE CAR BUT IM FINE . *JS

Mileage: 120,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD SLIGHTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 7/16/14*CN THE CONSUMER ALSO STATED, THE NEW BALL JOINT/CONTROL ARM CAUSED THE FRONT WHEEL BEARINGS TO BREAK, WHICH CAUSED THE STEERING TO WANDER AND MADE THE VEHICLE DIFFICULT TO CONTROL.

Mileage: 53,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD SLIGHTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 7/16/14*CN THE CONSUMER ALSO STATED, THE NEW BALL JOINT/CONTROL ARM CAUSED THE FRONT WHEEL BEARINGS TO BREAK, WHICH CAUSED THE STEERING TO WANDER AND MADE THE VEHICLE DIFFICULT TO CONTROL.

Mileage: 53,000

I HAD JUST PICKED MY 5 YEAR OLD DAUGHTER UP FROM SCHOOL AND WE WAS ON OUR WAY HOME; WE WENT TO TURN THE CORNER AND IT FELT LIKE THAT BACK OF MY JEEP WAS FALLING OFF. I LOST CONTROL AND WENT OFF THE ROAD A BIT. REGAINED CONTROL AND GOT THE VEHICLE STOPPED. SHORTLY AFTER I GOT AHOLD OF MY STEP DAD AND WE MANAGED TO GET THE JEEP TO THE DEALERSHIP AND COME TO FIND OUT MY REAR CONTROL ARMS BROKE. OUT OF NOWHERE I HAD NO WARNING OR ANYTHING I KNOW THERE IS USUALLY SOME SORT OF WARNING WHEN THE CONTROL ARMS ARE ABOUT TO BREAK. *TR

Mileage: 113,000

2004 JEEP LIBERTY 4X2 HAS SPEED WOBBLE, THROWS THE JEEP SIDE TO SIDE AND IS INCREASING IN SWAY MONTHLY IF NOT DAILY. NOW WHEN YOU LIFT OFF THE ACCELERATOR TO SLOW DOWN THE JEEP THROWS ITSELF TO THE RIGHT. WHEN THE JEEP HAS FOUR PEOPLE IN IT AND SOME WEIGHT IN THE REAR TRUNK AREA IT IS NOT NOTICED BUT WHEN IT IS JUST THE DRIVER OR ONE OTHER PASSENGER THE SPEED WOBBLE IS NOTICEABLE. IT IS CAUSES THE STEERING TO BE EXTREMELY LOOSE AND SLOPPY SO MUCH TO THE POINT THAT AN ATTEMPT TO AVOID ROAD DEBRIS MAY THROW THE JEEP INTO A DEATH ROLL BECAUSE IT IS ALREADY CENTER OF GRAVITY CHALLENGED BEING A STOCK JEEP WITH NO MODIFICATIONS, JEEPS ARE MADE THIS WAY BUT THE STEERING IS EVEN MORE DANGEROUS NOW THEN EVER. OUR JEEP WAS PURCHASED IN FLORIDA AND NOW I AM RETIRED MILITARY LIVING IN VIRGINIA ALONG THE COAST LIKE IN FLORIDA I BELIEVE OUR JEEP LIBERTY NEEDS TO MEET THE RECALL STANDARDS AS THE ONES LISTED IN THE "SUSPENSION REAR LOWER CONTROL ARM" RECALL. THIS IS A BAD SITUATION. *TR

Mileage: 139,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE VIOLENTLY. THE VEHICLE WAS INCLUDED IN TWO SEPARATE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) AND 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REMEDY THE DEFECT WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE REAR LOWER CONTROL ARM ON MY 2004 JEEP LIBERTY HAS FRACTURED. IT APPEARS TO BE HEAVILY RUSTED. *TR

Mileage: 106,500

HAD JUST DRIVEN MY 2004 JEEP LIBERTY ON FREEWAY FROM FORT LAUDERDALE TO MIAMI INTERNATIONAL AIRPORT WITH NO ADVANCE WARNING, NOISES ETC. AFTER PARKING FOR A BRIEF PERIOD I ATTEMPTED TO STEER THE VEHICLE OUT OF TIGHT PARKING SPOT AND THE FRONT UPPER RIGHT BALL JOINT SNAPPED OUT OF PLACE AND SUBSEQUENTLY THE TIRE ITSELF. VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP AND THEY INFORMED ME THAT BOTH THE FRONT CONTROL ARMS, UPPER BALL JOINTS WOULD HAVE TO BE REPLACED AS IT IS LIKELY THE LEFT BALL JOINT WILL FAIL WITH OR WITHOUT NOTICE AND WOULD BE A SAFETY HAZARD TO DRIVE IT WITHOUT BOTH BEING REPLACED. THE JEEP HAD JUST RECENTLY, AUG 2012 HAD A RECALL NOTICE TO REPLACE THE REAR UPPER CONTROL ARMS/BALL JOINTS, AND ALSO IN 2006 THE LOWER FRONT CONTROL ARMS/BALL JOINTS. CALLED CHRYSLER DIRECTLY TO ADVISE OF THE MOST RECENT BALL JOINT FAILURE TO A VEHICLE THAT IS IN OTHERWISE EXCELLENT CONDITION WITH ONLY 55,000 MILES. BASED ON THE PREVIOUS RECALL NOTICES REGARDING CONTROL ARMS/BALL JOINTS REQUESTED ASSISTANCE WITH THE MOST RECENT ISSUE. THEY REFUSED TO OFFER ANY ASSISTANCE. IT IS OBVIOUS CHRYSLER IS AND HAS BEEN HAVING ISSUES WITH CONTROL ARMS/BALL JOINTS ON THIS YEAR AND MODEL, AND UPON FURTHER RESEARCH MANY OTHER YEARS AND MODELS. THE ISSUE POSES A HUGE SAFETY RISK TO OTHER UNSUSPECTING OWNERS OF THE 2004 JEEP LIBERTY AND SIMILAR MAKES AND MODELS THAT WITH LITTLE OR NO WARNING THIS ISSUE COULD OCCUR ON A HIGHWAY AT ANY SPEED RESULTING IN POTENTIALLY TRAGIC CONSEQUENCES. CONSIDERING THE AMOUNT OF LABOR IT TAKES TO REPLACE DAMAGED LOWER CONTROL ARMS/BALL JOINTS, AND ITS BECAUSE OF A RECALL NOTICE ONE WOULD THINK IT PRUDENT TO REPLACE THE UPPER ONES AT THE SAME TIME. *TR

Mileage: 55,000

I WAS DRIVING 40MPH DOWN THE ROAD STRAIGHT NOT EVEN TURNING AND MY BALL JOINT BROKE OFF LANDING ON MY RIM SPLITTING IT IN TWO. THE AXLE IS NOW BEING PULLED OUT LEAKING FLUID THE TIRE IS RUINED (ONLY 6 MONTHS OLD). *TR

Mileage: 83,000

ON SUNDAY 6/30 I WAS AT THE PHARMACY AROUND MY RESIDENSE IN PHILA, PA. WHEN I PULL OUT OF THE PARKING LOT TO GO INTO THE STREET WITH THE TRAFFIC TO GO BACK HOME. THE CAR STARTED MAKING THIS SCREENING NOISE AND IT FELT LIKE WHEN I WOULD GIVE IT GAS IT WOULD NOT RESPOND. I TRIED A LITTLE BIT OF GAS AND THEN IT MADE A BIG SOUN D LIKE AN EXPLOSION AND IT LOCK IN THE MIDDLE OF THE STREET . IT WOULD NOT GO FORWARD OR BACKWARDS. IT FELT LIKE IT JUST DROP TO THE FLOOR AND IT FELT AS THOU THE TIRES FELL OFF THE CAR.... I HAD TO GET A TOW TRUCK TO TOW IT AWAY , NO MATTER HOW MUCH WE WOULD WORK ON IT. IT WOULDNT RESPOND . I HAD JUST GOTTEN THE RECALL NOTICE AND HAD TAKEN THIS CAR TO A CHRYSLER DEALER TO GET THE REPLACEMENT PART THEY HAD SENT NOTICE RECALLING 2002-2007 JEEPS. THREE WEEKS BEFORE. I NEED HELP. I DONT WANT TO GET BACK BEHIND THIS CAR. IT WAS SCARY AND ONCE BEFORE IT HAD LOCKED UP ON MY IN THE MIDDLE OF THE HIGHWAY. I THOUGHT I WAS GOING TO BE IN A CRASH. *TR

Mileage: 141,116

2004 JEEP LIBERTY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO REAR SUSPENSION LOWER CONTROL ARM RECALL NOTICE. *SMD THE CONSUMER WAS INJURED, WHEN THE JEEP SHE WAS DRIVING SPUN OUT OF CONTROL AND ULTIMATELY HIT A TREE. SHE SUFFERED INJURIES TO HER RIGHT HAND, LEFT LEG, RIBS AND LEFT KNEE. THE ATTORNEY STATED IT APPEARED HIS CLIENTS INJURIES WERE BASED UPON THE SAME DEFECT AS REPORTED IN RECALL # 12V085000.

WE TOOK THE CAR TO A DEALER TO HAVE THE LOWER CONTROL ARM REPLACED DUE TO A RECALL ON THE PART. WE WERE TOLD BY THE DEALER THAT THE UPPER CONTROL ARM WAS BAD AND THEY WOULD NOT DO THE RECALL REPAIR OF THE LOWER CONTROL ARM UNTIL WE PAID TO REPLACE THE UPPER CONTROL ARM. WE WERE TOLD THE PART WAS PRETTY MUCH WORN OUT AND HANGING BY A THREAD AND THE ONLY THING HOLDING THE TIRES TO THE CAR WERE THE SHOCKS. THE UPPER CONTROL ARM IS NOT PART OF THE RECALL AND DEALER CHARGE TO REPAIR IT WAS $600. THE RECALL OF THE LOWER CONTROL ARM IS BECAUSE THE PART CAN WEAR OUT DUE TO NOT BEING TREATED FOR THE SALT USED ON ROADS IN OUR STATE. THE UPPER CONTROL ARM IS ALSO FALLING APART FOR THIS SAME REASON YET IS NOT INCLUDED IN THIS RECALL. THE UPPER CONTROL ARM ALSO NEEDS TO BE RECALLED. *TR

Mileage: 74,000

REAR CONTROL ARM FAILED. CHRYSLER WILL NOT FIX REAR CONTROL ARM BECAUSE THE VEHICLE IS REGISTERED IN SOUTH DAKOTA. THE REAR CONTROL ARM ON THIS VEHICLE WAS RECALLED FOR VEHICLES IN OTHER STATE BECAUSE OF THE SALT ON THE ROADS DURING WINTER DRIVING. SOUTH DAKOTA HAS THE SAME SALT ON ROADS AS MINNESOTA AND IOWA (STATES LISTED ON THE RECALL) AND SHOULD BE INCLUDED IN THIS RECALL. *TR

Mileage: 90,000

2004 JEEP LIBERTY. CONSUMER REQUESTS REIMBURSEMENT FOR TOWING AND PARTS. *SMD THE CONSUMER STATED THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB

2004 JEEP LIBERTY. CONSUMER REQUESTS REIMBURSEMENT FOR TOWING AND PARTS. *SMD THE CONSUMER STATED THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THE FRONT DRIVER SIDE HUB HAD DETACHED FROM THE VEHICLE. THE CONTACT PLACED THE HUB BACK ON THE WHEEL. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12E047000 (SUSPENSION: FRONT: HUB) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000....UPDATED 04/25/13 *BF

Mileage: 159,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THE FRONT DRIVER SIDE HUB HAD DETACHED FROM THE VEHICLE. THE CONTACT PLACED THE HUB BACK ON THE WHEEL. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12E047000 (SUSPENSION: FRONT: HUB) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000....UPDATED 04/25/13 *BF

Mileage: 159,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) IN APRIL 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE DEALER CONSTANTLY STATED THAT THEY DID NOT HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL REPAIRS. AFTER SIX MONTHS, THE CONTACT STILL HAD NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NO DEALER IN THE AREA HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY SPORT. THE CONTACT STATED WHILE TRAVELING 3 TO 4 MPH THE DRIVERS SIDE FRONT CONTROL ARM DETACHED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE WOULD VEER TO THE LEFT OR RIGHT INDEPENDENTLY WITHOUT ANY NOTICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSE THAT THE FRONT BALL JOINTS AND CONTROL ARMS BROKE. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 111,200.

Mileage: 111,000

FOR THE LAST YEAR OR SO WE HAVE HAD PROBLEMS WITH THE JEEP SWAYING EVERYTIME WE ACCELERATE AND DECELERATE. THIS WAS BECOMING A SERIOUS SAFETY CONCERN AND TOOK THE JEEP TO MY MECHANIC AFTER RESEARCHING ON GOOGLE AND FINDING OTHER JEEP OWNERS REPORTING THE SAME ISSUE. MY MECHANIC REPORTED THAT HE HAD TO REPLACE THE REAR SUSPENSION LOWER CONTROL ARM WHICH FIXED THE PROBLEM. I HAD THIS WORK DONE IN APRIL 2012 AND HAVE SINCE SEEN THAT A RECALL HAS BEEN ISSUED FOR THIS SAME PROBLEM (NHTSA ACTION NUMBER EA11013) BUT THE RECALL DOES NOT INCLUDE JEEPS MANUFACTURED IN TEXAS SINCE IT IS EXPLAINED THAT THE CAUSE IS CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. I BELIEVE THIS NEEDS FURTHER INVESTIGATION OF THE POTENTIAL CAUSES AND NEEDS TO BE EXPANDED TO TEXAS AND POSSIBLY OTHER STATES AS WELL. I PERSONALLY WOULD LIKE CHRYSLER TO BE HELD ACCOUNTABLE AND BELIEVE THAT I SHOULD BE REIMBURSED FOR MY EXPENSES WHICH WERE QUITE SUBSTANTIAL. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR). THE CONTACT NOTIFIED AN AUTHORIZED DEALER AND SCHEDULED AND APPOINTMENT TO BRING THE VEHICLE IN FOR REPAIR. ON THE DAY THAT THE REPAIRS WERE TO BE PERFORMED, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY WERE UNAWARE AS TO WHEN THEY WOULD BECOME AVAILABLE THE CONTACT WAS INFORMED THAT THE PARTS WERE ON A BACK ORDER. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHSTA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT STATED THAT THE REPAIRS WERE NOT MADE BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT NOTIFIED THE DEALER, HOWEVER THEY DID NOT PROVIDE FURTHER INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE AND CURRENT MILEAGES WERE 145,000.

Mileage: 145,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN A SUDDEN LOSS IN STEERING CONTROL OCCURRED AND THE VEHICLE SWAYED OFF THE ROAD, CRASHING INTO THE MEDIAN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVER'S SIDE LOWER CONTROL ARM WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR) HOWEVER THE VIN AND VEHICLE'S REGISTERED STATE WERE INELIGIBLE UNDER THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

WHILE DRIVING ON THE INTERSTATE, THE DRIVER SIDE REAR LOWER CONTROL ARM BROKE CAUSING LOSS OF CONTROL AND VEERING TO THE RIGHT. AFTER RESEARCH I DISCOVERED THAT THERE IS A RECALL FOR JUST SUCH A PROBLEM BUT DOESN'T INCLUDE THE STATE IN WHICH I RESIDE. EVEN THOUGH I LIVE JUST 10 MILES FROM TWO STATES WHERE THE RECALL IS IN EFFECT. *TR

Mileage: 120,000

IN 2006 THE DEALER CLAIMED TO REPLACE THE LOWER BALL JOINTS PER THE SAFTY RECALL. WE HAD BEEN EXPERIENCING A LOOSNESS AND RATTLE IN THE SUSPENSION LATELY. UPON INSPECTION IT WAS NOTED THAT THE LOWER BALL JOINTS WERE VERY LOOSE AND THIS JEEP HAS ONLY 18400 MILES ON IT. I SUSPECT THAT THE DEALER JUST SIGNED OFF ON THIS SAFTY RECALL INSTEAD OF DOING THE REQUIRED WORK. WE HAVE KEPT THE SUSPECTED BALL JOINTS FOR INSPECTION AND FURTHER INVESTIGATION IN THIS SAFETY RELATED MATER. *TT

Mileage: 18,400

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO WOBBLE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THAT THE FRONT CONTROL ARM WAS FRACTURED DUE TO CORROSION. THE MECHANIC STATED THAT THE FRONT CONTROL ARM, TIE ROD, WHEEL AND SPINDLE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

2004 JEEP LIBERY. CONSUMER WRITES IN REGARDS TO RECALL L27/NHTSA 12V-085 *TGW ON TWO OCCASIONS, THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. FINALLY, WHEN THE PARTS ARRIVED, THE DEALER STATED HE WOULD HAVE TO LEAVE THEY VEHICLE, BECAUSE THEY COULDN'T COMMIT TO HOW LONG IT WOULD TAKE, BECAUSE THEY WERE BUSY. *JB

LOWER CONTROL ARM WAS EXTREMELY CORRODED AND FRACTURED CAUSING THE REAR AXLE TO BECOME DETACHED. THIS CAUSED THE REAR END OF THE VEHICLE TO FISHTAIL AT A LOW RATE OF SPEED. VEHICLE HAD TO BE TOWED TO A REPAIR STATION. *JS

Mileage: 78,701

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SUDDENLY THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT UPPER CONTROL ARM WAS REPLACED. THERE WAS A RECALL UNDER A NHTSA CAMPAIGN ID NUMBER WAS 12V085000 (SUSPENSION:REAR); HOWEVER THE RECALL PERTAINED TO THE REAR LOWER ARMS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 91,618. UPDATED 6/7/12 *CN

Mileage: 91,618

REAR CONTROL ARMS FROM FRAME TO AXLE HAVE DEFECTIVE RUBBER BUSHINGS. BOLT HOLES AND BUSHING ARE ROTTED/RUSTED/WORN. *JS

Mileage: 122,123

ON FEBRUARY 21ST 2012 I WAS DRIVING TO WORK. I LOST COMPLETE CONTROL OF MY VEHICLE AND WENT DOWN A STEEP DITCH AND CRASHED INTO A TREE. MY AIR BAG DID NOT DEPLOY. MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW I HAVE RECEIVED A RECALL, SAYING A CONTROL ARM COULD BREAK AND CAUSE LOSS OF VEHICLE CONTROL AND CAUSE A CRASH. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING 35 MPH WHEN THE REAR OF THE VEHICLE ABNORMALLY BEGAN TO SWAY BACK AND FORTH. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE REAR TRAILING ARMS WERE CORRODED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:12V085000 (SUSPENSION:REAR). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 127,854 AND THE CURRENT MILEAGE WAS 131,000.

Mileage: 127,854

2004 JEEP LIBERTY. CONSUMER STATES VEHICLE FRONT END FELL TO THE GROUND WHILE STOPPED AT A LIGHT. *TGW THE CONSUMER HAD THE VEHICLE TOWED WHERE THEY REPAIRED THE LOWER BALL JOINT AND UPPER CONTROL ARM AND BALL JOINT ON THE DRIVER'S SIDE. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HE NEVER RECEIVED A RECALL NOTICE. RECALL #06V288000 *JB

2004 JEEP LIBERTY. CONSUMER STATES VEHICLE FRONT END FELL TO THE GROUND WHILE STOPPED AT A LIGHT. *TGW THE CONSUMER HAD THE VEHICLE TOWED WHERE THEY REPAIRED THE LOWER BALL JOINT AND UPPER CONTROL ARM AND BALL JOINT ON THE DRIVER'S SIDE. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HE NEVER RECEIVED A RECALL NOTICE. RECALL #06V288000 *JB

PASSENGER SIDE REAR CONTROL ARM BROKE IN HALF. CAUSED VEHICLE TO MAKE A HARD LEFT TURN CROSSING CENTER LINE INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC AT THAT MOMENT SO THERE WAS NO CRASH. VISUAL INSPECTION REVEALED MASSIVE CORROSION ON BOTH CONTROL ARMS. WHEN THIS HAPPENS, YOU HAVE NO CONTROL OF THE VEHICLE. THIS RECALL NEEDS TO BE EXPEDITED AND OWNERS NEED TO BE NOTIFIED BEFORE SOMEONE GETS INJURED OR KILLED. *TR

Mileage: 140,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOUD BANG AND THE REAR LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION: REAR). THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VIN WAS INCLUDED IN THE RECALL AND WHEN THE RECALL REMEDY HAD BEGUN, THE VEHICLE WOULD BE REPAIRED ACCORDINGLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

Mileage: 174,000

I WAS DRIVING IN TRAFFIC WHEN I FELT THE REAR OF THE CAR SUDDENLY SHIFT AT LEAST A ONE FOOT TO TWO FEET. IT FELT AS IF I HAD BEEN HIT BY ANOTHER CAR. I DROVE APPROXIMATELY 500 FEET WHERE I COULD PULL INTO A PARKING LOT. I CHECKED MY TIRES AND LOOKED THE VEHICLE OVER. I DID NOT LOOK UNDER THE CAR. I GOT BACK INTO MY CAR WHICH HANDLED VERY POORLY. I DROVE ABOUT ONE HALF MILE TO MY DESTINATION, GOT OUT OF THE CAR AGAIN AND CALLED MY HUSBAND, EXPLAINED WHAT HAPPENED AND ASKED HIM TO COME LOOK AT MY VEHICLE. MY HUSBAND LOOKED UNDER THE CAR, THE LOWER REAR CONTROL ARM HAD BROKEN ALMOST ALL THE WAY THROUGH AND RUSTED. MY VEHICLE WAS MOVED TO MY DAUGHTERS HOUSE (SHE LIVES ONE MILE FROM MY DESTINATION, I LIVE 25 MILES FROM MY DESTINATION) THE CAR IS PARKED UNTIL I AM ABLE TO GET IT REPAIRED. PICTURES TAKEN SHOW THAT THE DAMAGE IS FROM A CORRODED PART THAT SHOULD NOT BECOME CORRODED. THIS PART FAILURE IS THE RESPONSIBILITY OF THE MANUFACTURER. MINUTES BEFORE THE INCIDENT I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR. IF THE PART HAD BROKEN THEN, I AM CERTAIN IT WOULD HAVE RESULTED IN AN ACCIDENT MOST LIKELY INVOLVING OTHER VEHICLES AND INJURIES. *TR

Mileage: 126,885

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT LOWER BALL JOINT STARTED TO EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT ANY REPAIRS TO THE VEHICLE WOULD BE AT THE VEHICLE OWNER'S EXPENSE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL AND THEY WERE UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

THE REAR PASSENGER SIDE LOWER CONTROL ARM HAS COMPLETELY RUSTED THREW CAUSING IT TO CRACK IN HALF WHILE DRIVING AT 30 MPH WHICH CAUSED THE CAR TO SWERVE ALL OVER THE ROAD. THE DRIVER SIDE REAR CONTROL ARM SHOWS SERIOUS SIGNS OF CORROSION AND A CRACK IN THE UNIT IS STARTING TO APPEAR. *TR

Mileage: 65,000

I WAS BACKING OUT OF GARAGE AND HEARD A POP AND THEN GRINDING NOISE. STOPPED IMMEDIATELY AND FOUND THE LEFT FRONT UPPER BALL JOINT HAD POPPED OUT OF THE CONTROL ARM. THE BALL JOINT IS RUST PITTED BADLY. I WOULD ASSUME THE RIGHT FRONT BALL JOINT IS IN THE SAME CONDITION. I AM ALSO AWARE THAT THE 2002-2003 LIBERTY'S HAVE AN OPEN RECALL FOR THIS PROBLEM DUE TO WATER INTRUSION. I HAD THE RECALL FOR THE LOWER BALL JOINTS REPLACED UNDER WARRANTY. I WAS LUCKY THAT THERE WAS NOT A SEPARATION WHILE DRIVING AT SPEED. *TR

Mileage: 77,000

WHILE DRIVING 60 MPH ON THE STATEN ISLAND EXPRESSWAY IN NY I HEARD A THUMP AND LOST CONTROL OF THE VEHICLE. IT WAS AS IF I WAS DRIVING ON ICE. THE REAR END OF THE JEEP SWAYED SIDE TO SIDE UNTIL I WAS ABLE TO BRING IT TO A STOP. THE DRIVERS SIDE REAR LOWER CONTROL ARM SNAPPED CAUSING THE REAR AXLE TO MOVE TO THE REAR ON THE DRIVERS SIDE. THIS CAUSED THE DRIVE SHAFT TO PULL OUT OF THE TRANSMISSION AND HIT THE GROUND. WHILE MOVING FORWARD THE DRIVE SHAFT WAS DRAGGING ON THE PAVEMENT MOVING SIDE TO SIDE AS IT WAS STILL TURNING BECAUSE THE REAR WHEELS WERE TURNING. LUCKILY I WAS ABLE TO BRING THE VEHICLE TO A STOP WHILE JUST BARELY AVOIDING HITTING A GUARD RAIL AND OTHER CARS IN THE LANE TO THE LEFT OF ME. ONCE STOPPED I WAS STUCK ON A TWO LANE EXIT AT 11:00 PM WITH CARS DOING 60 MPH COMING TO A SCREECHING HALT BEHIND ME AND WITH SOME CARS SWERVING INTO THE ADJACENT LANE TO AVOID HITTING MY CAR. THIS CAR IS DRIVEN MOST BY MY WIFE WITH ONLY MY DAUGHTER IN THE FRONT PASSENGER SEAT. ON THIS EVENING WE HAD TWO ADULTS IN THE FRONT AND TWO ADULTS IN THE REAR SEAT. I BELIEVE IT WAS THE ADDED WEIGHT IN THE REAR SEAT THAT CAUSED THE ARM TO BREAK AT THIS TIME. THESE VEHICLES NEED TO BE RECALLED AND REPAIRED AS THE SITUATION WILL ONLY GET WORSE AS THEY GO THROUGH MORE WINTERS. IT LOOKS TO ME LIKE THEY WANT TO WAIT UNTIL SOMEONE IS KILLED BEFORE THEY DO A RECALL. I ALSO BELIEVE THAT A LOT OF THESE PART FAILURES ARE GOING UNREPORTED. HAD THE DRIVE SHAFT HIT A LIP, POT HOLE OR OTHER OBSTRUCTION BEFORE STOPPING, MY VEHICLE COULD HAVE FLIPPED OVER CAUSING SERIOUS INJURIES OR DEATH. THE COST FOR THE REPAIR WHICH HAD TO INCLUDE A NEW DRIVE SHAFT WAS OVER $1100.00. IF NEEDED I HAVE THE FAILED PART AND THE OTHER CONTROL ARM AND DRIVE SHAFT. I ALSO HAVE PHOTOS OF THE FAILED PART. *TR

Mileage: 90,000

I RECENTLY NOTICED ABNORMAL TIRE WEAR (INSIDES BALDING) ON MY FRONT TIRES SO I REPLACED THE TIRES AND TOOK THE VEHICLE FOR AN ALIGNMENT. BEFORE THE REPAIR SHOP WOULD DO THE ALIGNMENT ON THE VEHICLE THE CHECKED THE COMPONENTS TO BE SURE THAT THE WAS NO OTHER PROBLEMS. THEY FOUND THAT THE LOWER AND UPPER BALL JOINTS WERE BAD ON BOTH SIDES AND STATED THAT IT WAS UNSAFE TO DRIVE. I IMMEDIATELY CONTACTED MY LOCAL JEEP DEALER TO INQUIRE ABOUT THE REPAIRS AND TO CHECK FOR RECALLS. THEY ADVISED ME THAT THERE WAS A RECALL ON THE LOWER BALL JOINTS, I ASKED IF THE LOWER BALL JOINTS COULD CAUSE THE UPPER BALL JOINTS TO GO BAD AND THEY SAID THAT IT COULD. I ASKED IF THAT WOULD BE COVERED UNDER THE RECALL AS WELL SINCE THEY COULD HAVE CAUSED THE UPPER BALL JOINTS TO BECOME BAD, AND I WAS TOLD NO THAT IT WOULD ONLY COVER THE LOWER BALL JOINTS. SO MY COMPLAINT IS THAT THE RECALL SHOULD COVER THE UPPER BALL JOINTS AS WELL BECAUSE EVEN AFTER THE REPAIRS ON THE LOWER BALL JOINTS THE VEHICLE IS STILL UNSAFE TO DRIVE IF THE RECALLED PART CAUSED THE PROBLEM TO THE UPPER PORTION AS WELL. *TR

Mileage: 135,931

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR END OF THE VEHICLE BEGAN TO FISHTAIL UNCONTROLLABLY CAUSING DIFFICULTY IN THE STEERING. THE CONTACT WAS ABLE TO GAIN CONTROL AND MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED BOTH REAR TRAILING ARMS WERE COMPLETELY COVERED WITH RUST AND EXHIBITED NUMEROUS CRACKS. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING, HE LOST CONTROL MOMENTARILY. THE CONTACT NOTICED THAT ONE OF THE TIRES WAS DEFLATED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR CONTROL ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 120,000. ONE CONTROL ARM WAS COMPLETELY BUSTED AND RUSTED THROUGH. THE OTHER ONE WAS RUSTED AND WOULD HAVE BROKE AT ANYTIME. UPDATED 10/19/2011 *LN *TR

Mileage: 120,000

WHILE INITIALLY STARTING TO MOVE THE VEHICLE, MY WIFE NOTICED THAT THE CAR WAS NOT ACTING CORRECT. SHE GOT ME, I LOOKED UNDER THE CAR AND NOTICED THAT THE DRIVERS SIDE REAR AXLE CONTROL ARM WAS COMPLETELY RUSTED THROUGH AND THE REAR TIRE WAS MOVING BACK AND FORTH IN THE WHEEL WELL. OBVIOUSLY THE CAR WAS INOPERABLE TO USE AT THIS TIME. THE JEEP DEALERSHIP (PINCKNEY CHRYSLER DODGE JEEP INC., PINCKNEY, MICHIGAN) CLAIMED THEY DID NOT KNOW OF ANY ISSUES WITH THE RUSTED THROUGH CONTROL ARM AND THE SERVICE MANAGER DID CHECK FOR ANY OUTSTANDING RECALLS ON THE VEHICLE BUT I KNEW WE WERE NOT THE ONLY ONES THAT HAD THIS PROBLEM. I WENT TO A LOCAL JUMK YARD (BECAUSE WERE VERY TIGHT ON MONEY) AND BOUGHT A USED, LIKE NEW ONE AND REPLACED THE PART MYSELF. THE JUNK YARD SAID THEY SELL A LOT OF THEM, OBVIOUSLY JEEP HAS A PROBLEM AND ARE TRYING TO HIDE IT WITH THIS COMPONENT RUSTING THROUGH. I DO HAVE THE FAILED PART IN MY POSSESSION AND WILL GLADLY E-MAIL PICTURES OF IT TO ANYONE OF INTEREST. *TR

Mileage: 106,453

WHILE DRIVING DOWN THE MAIN ROAD IN OUR TOWN AT 30MPH DRIVER HEARD A LOUD NOISE AND THEN LOST CONTROL OF THE STEERING IN 2004 JEEP LIBERTY. THE CAR WAS SWERVING AND THE DRIVER HAD NO CONTROL OF THE VEHICLE. THE CAR WENT OFF THE RIGHT SHOULDER OF THE ROAD, SCRAPED A METAL MILE MARKER AND FINALLY CAME TO A STOP. IT HAS BEEN DETERMINED THAT THE LEFT REAR LOWER CONTROL ARM HAD CORRODED AND BROKEN. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT.

Mileage: 108,000

WHILE TRAVELING ON A CURVY STATE ROUTE, I NOTICED THAT MY JEEP WASN'T HANDLING THE TURNS QUITE AS WELL AS NORMAL. ONCE I ARRIVED IN TOWN, I MADE A STOP AT A TRAFFIC LIGHT AND WHEN I BEGAN TO MOVE AGAIN, I NOTICED A VERY LOUD GRINDING SOUND NEAR MY PASSENGER SIDE REAR TIRE AND FELT MY VEHICLE BEGIN TO FISHTAIL AS I ACCELERATED MORE. FORTUNATELY, I WAS ABLE TO SAFELY COME TO A STOP IN A RESTAURANT PARKING LOT AND INSPECT THE VEHICLE. AT THAT TIME I NOTICED A RUSTED PIECE OF METAL THAT HAD SEPARATED ITSELF FROM THE FRAME AND SWAY BAR. I ALSO INSPECTED THE OTHER SIDE, AND OBSERVED OBVIOUS AND EXCESSIVE CORROSION ON THE OPPOSITE SIDE AS WELL. HAD THE COMPLETE SEPARATION OF THIS PART HAPPENED WHILE I WAS DRIVING ON THE CURVY ROADS OR ON AN INTERSTATE AT HIGHWAY SPEEDS, IT WITHOUT A DOUBT WOULD HAVE CAUSED SEVERE VEHICLE DAMAGE AND HAD MAJOR POTENTIAL FOR DRIVER AND PASSENGER INJURY OR EVEN LOSS OF LIFE. FORTUNATELY, THE WORST CASE SCENARIO DIDN'T HAPPEN,BUT, I AM STILL LEFT WITHOUT TRANSPORTATION, AS THIS WAS MY ONLY VEHICLE. THIS VEHICLE HAD TO BE TOWED ON A FLAT BED TOW TRUCK AND IS STILL AWAITING REPAIR. *KB

Mileage: 106,000

HAD BEEN DRIVING AND HEAR SQUEAKING/CREAKING WHEN TURNING THE VEHICLE. EVERY ONCE IN AWHILE, I WOULD FEEL THE VEHICLE SLIP ON A TURN. ONE MORNING WHEN I WAS DRIVING TO WORK; AS I ENTERED THE PARKING LOT, I HEARD A LOUD POP ON THE DRIVER'S SIDE FOLLOWED BY A HARSH GRINDING. I WAS ABLE TO PULL INTO A PARKING SPOT, BUT IT IS CLEAR THAT THE VEHICLE IS NOT DRIVABLE. I WAS GOING NO MORE THAN 5MPH WHEN THIS OCCURRED. *KB

Mileage: 74,390

THE REAR TRAIL ARM RUSTED THROUGH AND FRACTURED MAKING THE JEEP NEARLY IMPOSSIBLE TO CONTROL. I HAD TO CALL A TOW TRUCK.

Mileage: 98,509

LOSS OF CONTROL OF 2004 JEEP LIBERTY LIMITED DUE TO FAILURE OF LOWER TRAILING ARM. LOWER TRAILING ARM SNAPPED DUE TO CORROSION ACCORDING TO REPAIR SHOP. THE VEHICLE WAS BEING DRIVEN AT ABOUT 30MPH ON RURAL BACK ROAD ON STRAIGHT SECTION. JEEP VEERED BACK AND FORTH WILDLY UNTIL WAS ABLE TO STOP. BOTH REAR LOWER TRAILING ARMS WERE REPLACED, THE BROKEN ONE AND THE OTHER ONE WHICH WAS ALSO BADLY CORRODED. *TR

Mileage: 62,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE DRIVER THOUGHT THAT SHE HAD A FLAT TIRE, BUT CONTINUED TO DRIVE. THE DRIVER INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVERS SIDE CONTROL ARM HAD FRACTURED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THERE WAS NO RECALL FOR THAT COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD POPPING NOISE WHILE THE VEHICLE WAS IDLE. AS THE CONTACT ACCELERATED TO 20 MPH, SHE REALIZED SHE HAD LITTLE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE REAR CONTROL ARM WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED AND THE DEALER ADVISED THAT THE PASSENGER SIDE CONTROL ARM WAS ALSO RUSTED AND COULD FRACTURE AT ANY TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT MILEAGE WAS 61,000 AND THE FAILURE MILEAGE WAS 60,000. UPDATED 06/24/11 *BF UPDATED 1/18/2012 *LN *TR

Mileage: 60,000

I WAS DRIVING NOTICING I HAD LOST CONTROL OF THE CAR. I THOUGHT IT MIGHT BE A BLOWN TIRE OR ALIGNMENT ISSUE. I GOT OUT TO CHECK AFTER DRIVING AWHILE ON A 30 MPH ROAD. I NOTICED THE REAR CONTROL ARM ON THE DRIVERS SIDE WAS RUSTED AND BROKEN APART. I THEN HAD NO REAR CONTROL OF VEHICLE. *TR

Mileage: 101,000

THE CAR DID NOT FEEL RIGHT WHEN I WAS DRIVING HOME ONE EVENING AND THE WHOLE BACK END JUMPED TO THE RIGHT WHEN GOING OVER BUMPS OR TRAFFIC PASSED MY CAR. I GOT OFF THE FREEWAY AND AS I TURNED A CORNER THE WHOLE BACK END JUST SLID AND THE VEHICLE WAS HARD TO KEEP CONTROL OF. I HAD TO DRIVE 10 MPH ON CITY STREETS TO GET HOME AND THE CAR WAS DIFFICULT TO CONTROL, IT WANTED TO KEEP SLIDING TO ONE SIDE OR THE OTHER. I FOUND, ON GETTING HOME, THE REAR LOWER CONTROL ARM HAD ROTTED OUT AND FAILED. IT LOOKED AS THOUGH IT HAD BEEN IN SALT WATER FOR 25 YEARS. IF I HAD BEEN AT FREEWAY SPEEDS WHEN IT FAILED THERE IS NO DOUBT IN MY MIND IT WOULD HAVE CAUSED AN ACCIDENT AND VERY LIKELY A FATAL ACCIDENT TO ME. I HAVE SEEN 20 YEAR OLD CARS THAT DO NOT HAVE THIS KIND OF ROT ON CRITICAL PARTS LIKE THIS AND FEEL THERE IS NO WAY THIS SHOULD OF HAPPENED ON A 7 YEAR OLD CAR. I HAVE SPOKEN TO CHRYSLER AND THEY WILL NOT HELP ME ON THE REPAIR AS IT IS OUT OF WARRANTY BUT THE REAL CONCERN IS TO THE PRE-MATURE FAILURE OF THIS CRITICAL PART. I HAVE KEPT THE PART THEY REMOVED IF ANYONE WOULD CARE TO INSPECT IT. I HOPE THIS MAY HELP OTHER OWNERS INSPECT THIS PART AND PREVENT A SERIOUS ACCIDENT. I HOPE SOMEONE FROM THE NHTSA CONTACTS ME SO I CAN FURTHER EXPRESS MY CONCERNS. UPDATED 05/12/11 *BF UPDATED 1/5/12 *CN

Mileage: 105,000

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS *TGW THE CONSUMER STATED THE LOWER BALL JOINTS WERE REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT, SINCE A RECALL WAS ISSUED. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE LEFT REAR LOWER CONTROL ARM BROKE WHILE THE VEHICLE WAS TRAVELING 30 MPH. THE FAILURE OCCURRED BECAUSE THE CONTROL ARM WAS RUSTED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR RIGHT CONTROL ARM WAS ABOUT TO ALSO BREAK DUE TO RUST. THE DEALER STATED THAT THE BROKEN CONTROL ARM NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 76,000.

Mileage: 76,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VIOLENTLY PULLED TO THE RIGHT. THE CONTACT PULLED OVER AND UPON EXAMINATION, HE NOTICED THE REAR LOWER CONTROL ARM WAS RUSTED AND BROKEN. THE VEHICLE TOWED TO AN AUTHORIZED DEALER WHERE IT WAS BEING EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 56,000. UPDATED EVOQ 02/01/11*JB

Mileage: 56,000

OWNER OF A 2004 JEEP LIBERTY. LEAVING PARKING LOT AT SLOW SPEED HEAR CRACK , STOP FOUND LEFT REAR LOWER CONTROL ARM BROKEN. IF CAR WAS DRIVEN AT NORMAL HIGHWAY SPEED CRASH MAY HAVE OCCURRED AND PEOPLE INJURED. AFTER CLOSER INSPECTION FOUND THAT CONTROL ARM HAS RUSTED THROUGH CAUSING ARM TO BRAKE. THE CONTROL ARM WAS REPLACED AND THE RIGHT SIDE INSPECTED AND FOUND IN VERY RUSTED CONDITION, IT WAS ALSO REPLACED AND BOTH OLD PARTS ARE AVAILABLE. *TR UPDATED IVOQ 02/01/11

Mileage: 99,156

MY HUSBAND IS A MECHANIC. HE AND HIS EMPLOYER WERE TRYING TO MANEUVER A 2004 JEEP LIBERTY INTO THE WORK STALL FROM THE PARKING LOT. THE JEEP HAD A BROKEN BALL JOINT (A CONDITION THAT THEY LATER FOUND WAS UNDER RECALL NOTICE) AND WOULD NOT STEER, SO MY HUSBAND WAS GUIDING IT WITH A FLOOR JACK WHILE HIS BOSS WAS BEHIND THE WHEEL, BRAKING WHEN NECESSARY TO HELP CONTROL FORWARD MOMENTUM. THE VEHICLE WAS IDLING. THIS IS STANDARD PROCEDURE, ONE CARRIED OUT MANY TIMES BY BOTH MEN. BOTH MEN HAVE AT LEAST 25 YEARS OF EXPERIENCE EACH AS AUTO MECHANICS. THERE IS A LIP JUST AT THE DOOR OF THE SHOP TO PREVENT WATER FROM COMING IN, AND WHEN THE JEEP CAME TO THIS LIP, THE VEHICLE TIPPED SLIGHTLY, AND THE RIGHT FRONT TIRE TOUCHED THE GROUND. INSTANTLY, THE ENGINE REVVED AND THE VEHICLE JUMPED FORWARD AT FULL POWER. THE BOSS LITERALLY STOOD AS HARD AS HE COULD ON THE BRAKE BUT TO NO EFFECT. THE VEHICLE LEFT A LONG BLACK SKID LINE BEHIND IT WHERE THE BACK TIRES WERE TRYING TO BRAKE, BUT THE FRONT TIRES WERE CONTINUING TO ACCELERATE. MY HUSBAND WAS HIT AND DRAGGED FIFTEEN FEET THEN CRUSHED AGAINST AN UPRIGHT SUPPORT. ACCORDING TO BOTH MECHANICS, THE FRONT WHEELS SHOULD NOT HAVE HAD POWER TO THEM, SINCE THE VEHICLE WAS NOT IN FOUR-WHEEL DRIVE AND CANNOT PUT ITSELF INTO FOUR-WHEEL DRIVE: A LEVER MUST BE RAISED MANUALLY. MY HUSBAND HAD TO BE LIFE FLIGHTED TO EMMANUEL HOSPITAL WHERE HE WAS DIAGNOSED WITH A COLLAPSED LUNG, BROKEN NOSE, BROKEN COLLARBONE, NINE BROKEN RIBS, AND A BROKEN ANKLE. HE ALSO SUFFERED GENERAL CRUSHING OF MOST OF HIS BODY. A BROKEN LEFT RIB WAS DIAGNOSED TWO WEEKS LATER. THE JEEP WAS TAKEN TO A LOCAL CHRYSLER DEALERSHIP FOR REPAIR OF THE BROKEN BALL JOINT AND THE TRANSMISSION PAN, DAMAGED IN THE ACCIDENT. *TR

Mileage: 100,908

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHEN HE ATTEMPTED TO EXIT HIS DRIVEWAY, THE RIGHT FRONT BALL JOINT FAILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY AND THE AXLE WAS REPLACED AT AN EXPENSE OF $280.00. THE MANUFACTURER WAS NOTIFIED; HOWEVER, A REPRESENTATIVE STATED THAT THE LOWER BALL JOINT WAS REPAIRED IN 2007 UNDER RECALL 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE MILEAGE WAS 49,800. THE CURRENT MILEAGE WAS 50,200.

Mileage: 49,800

UPPER BALL JOINT ON PASSENGER SIDE UPPER CONTROL ARM SEPARATED. BALL SHOWS EXTREME PITTING AND NO SIGNS OF LUBRICATION. *TR

Mileage: 91,539

NEAR COLLISION DUE TO TORQUE PROBLEM, VEHICLE MOVES SLIGHTLY LEFT WITH ACCELERATION AND MOVES SUBSTANTIALLY RIGHT WITH DECELERATION. IF YOU RELEASE GAS PEDAL IN A CURVE VEHICLE MOVES RIGHT ABOUT 1.5 FEET. DEALER TEST DROVE FOUND VEHICLE SHIFTING TO LEFT AND RIGHT BASED ON ACCELERATION AND INSPECTED VEHICLE INITIALLY COULD NOT FIND FAULT. ONLY THROUGH LOST JEEP FORUMS WITH OTHER OWNERS OF JEEP LIBERTY COMPLAINTS OF SAME PROBLEMS FOUND AND THE FIX WAS THAT ALL OF THE REAR BUSHINGS ARE WORN ON THE LOWER CONTROL ARMS AND POSSIBLE THE UPPER TRI-LINK ARM/BUSHING NEED REPLACEMENT WITH THE REAR UPPER BALL JOINT IF MOVEMENT PRESENT. REAL PROBLEM IS THAT DUE TO THE LOWER CONTROL ARMS BUSHINGS WORN OUT THAT THE REAR DIFFERENTIAL IS SHIFTING SLIGHTLY CAUSING THE VEHICLE TORQUE PROBLEM. *TR

Mileage: 36,000

2004 JEEP LIBERTY SPORT :SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. 63431, DEALER STATES THAT BOTH LOWER CONTROL ARM NEED TO BE REPLACED.

Mileage: 63,431

2004 JEEP LIBERTY SPORT :SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. 63431, DEALER STATES THAT BOTH LOWER CONTROL ARM NEED TO BE REPLACED.

Mileage: 63,431

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. HE WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND TOOK THE VEHICLE TO A MECHANIC TO HAVE THE FRONT END ALIGNED. THE MECHANIC STATED THAT THEY COULD NOT ALIGN THE FRONT END BECAUSE THE BALL JOINTS WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE RECALL, BUT DID NOT ALIGN THE VEHICLE. THE CONTACT FELT THAT AFTER SUCH A REPAIR, THE ALIGNMENT WAS NECESSARY AND SHOULD HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 93,000. UPDATED 03/09/09. *JB

Mileage: 93,000

I OWN A 2004 LIBERTY AND HAD THE FRONT LOWER BALL JOINTS REPLACED DUE TO A RECALL. I STARTED HEARING AN AWFUL SOUND AND TOOK IT TO MY JEEP DEALER TO FIND OUT THE FRONT UPPER BALL JOINTS ARE BAD. THE LEFT IS SEVERELY SEPARATED AND COULD GO AT ANY TIME. I DON'T HAVE $400 TO REPAIR WHAT I WOULD CONSIDER A DEFECT. THIS VEHICLE IS BARELY 5 YEARS OLD AND I HAVE HAD SOME PRETTY MAJOR PROBLEMS WITH IT. IN THE SHORT TIME THAT I HAVE OWNED IT I OWNED A 1996 JEEP CHEROKEE FOR 8 YEARS AND NEVER HAD MORE THAN AN O2 SENSOR PROBLEM. I WOULD APPRECIATE A RESPONSE AT YOUR EARLIEST CONVENIENCE. *TR

Mileage: 73,000

MULTIPLE PROBLEMS - VEHICLE PULLS TO THE RIGHT - BAD TIRE - BALL JOINT FAILURE - FUEL MILEAGE NOT AS STATED ON DEALER STICKER - BACK WINDOW OPEN BY ITSELF - PASSENGER WINDOW REGULATOR BROKE / JUST PLASTIC TUBE / DEALER WANTS $300+ - UPPER ARMS FAILURE - MAJOR TRANSFER CASE NOISE - DEALER KONA AUTO CENTER HA ITS OWN PROBLEMS AND CANNOT TAKE CARE OF MINE/ REPLACED DEFECTIVE CLUTCH MASTER/NEVER REPLACED FIREWALL RUBBER SEAL - NOW ELECTRICAL ISSUE IN FIREWALL. BOUGHT NEW FROM KONA AUTO CENTER 2004. *TR

Mileage: 500

RIGHT TIRE FELL COMPLETELY OFF WHILE DRIVING DUE TO BALL JOINT FAILURE. HAD CAR REPAIRED AND FOUND REMAINING BALL JOINTS WERE ON VERGE OF FAILURE. DAIMLER CHRYSLER COVERED LESS THAN 1/2 OF COST TO REPAIR. *TR

Mileage: 35,000

UPPER BALL JOINT FAILURE, JEEP LIBERTY SPORT 4X4. FEBRUARY 2007, DRIVING A COUNTRY ROAD AT APPROX 40MPH, THE RIGHT FRONT OF THE VEHICLE COLLAPSED. WITH BRAKES, I STOPPED THE VEHICLE PRIOR TO COLLIDING WITH A TREE. BOTH UPPER BALL JOINTS WERE REPLACED BY JOE JACOBY JEEP IN WARRENTON, VA. BASED ON THEIR CONVERSATION WITH HIGHER HEADQUARTERS, COST TO REPAIR WAS MINE ALONE. $1600. *TR

Mileage: 85,000

BOTH LEFT AND RIGHT UPPER BALL JOINTS HAVE FAILED AND REQUIRE REPLACEMENT. THE CONDITION WAS ORIGINALLY EVIDENT BY FRONT END SUSPENSION NOISE AND LOOSE STEERING. THE JOINTS EXHIBIT SEVERE WEAR AND CORROSION. *TR

Mileage: 34,500

I HAVE A 2004 JEEP LIBERTY AND I HAVE HAD THIS FRONT END SHAKING WHEN YOU GET UP TO 40 PLUS MPH AND THE FRONT TIRES SEEMS TO DRAG. I HAVE TAKEN MY CAR TO A CHRYSLER DEALER SHIP BUT THE PROBLEM WAS NOT REPAIRED BUT THE FLUSHED THE RADIATOR, CHANGED THE OIL AND CHARGED ME $372.00 AND I HAVE NOT FOUND OUT WHAT THE PROBLEM IS WITH THIS 2004 JEEP LIBERTY. *TR

Mileage: 92,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN MARCH OF 2007. HE HAS CALLED THE DEALER AND MANUFACTURER ON SEVERAL OCCASIONS TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE DEALER HAS YET TO CALL HIM BACK REGARDING AN APPOINTMENT. DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 43,000. UPDATED 02-14-08. *KB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 15-30 MPH, THE PIVOT BUSHINGS ON THE SUSPENSION CONTROL ARMS BEGAN MAKING KNOCKING SOUNDS. THE SOUND WOULD OCCUR WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, DURING ACCELERATION IN A STRAIGHT LINE, DEPRESSING THE BRAKE PEDAL, AND WHEN DRIVING OVER A BUMP IN THE ROAD. A MECHANIC STATED THAT THE PIVOT BUSHING LOCATED ON THE FRONT AND REAR CONTROL ARMS FAILED. THE FAILURE BEGAN WHEN THE VEHICLE WAS FIRST PURCHASED AND HAS BECOME PROGRESSIVELY WORSE. THE CONTACT SCHEDULED A REPAIR APPOINTMENT. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,435 AND FAILURE MILEAGE WAS 39,122.

Mileage: 39,122

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 15-30 MPH, THE PIVOT BUSHINGS ON THE SUSPENSION CONTROL ARMS BEGAN MAKING KNOCKING SOUNDS. THE SOUND WOULD OCCUR WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, DURING ACCELERATION IN A STRAIGHT LINE, DEPRESSING THE BRAKE PEDAL, AND WHEN DRIVING OVER A BUMP IN THE ROAD. A MECHANIC STATED THAT THE PIVOT BUSHING LOCATED ON THE FRONT AND REAR CONTROL ARMS FAILED. THE FAILURE BEGAN WHEN THE VEHICLE WAS FIRST PURCHASED AND HAS BECOME PROGRESSIVELY WORSE. THE CONTACT SCHEDULED A REPAIR APPOINTMENT. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,435 AND FAILURE MILEAGE WAS 39,122.

Mileage: 39,122

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS (NHTSA CAMPAIGN ID 06V288000). AS OF JANUARY 16, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 42,000 AND THERE HAD BEEN NO FAILURE TO DATE.

CONTACTED THIS WEBSITE 8/7/07 REGARDING DEALER REFUSAL TO COMPLY WITH RECALL NOTICE SENT TO ME REGARDING 2004 JEEP LIBERTY (ODI NUMBER) 10198796. WOULD APPRECIATE ANY INFORMATION ABOUT WHAT HAS BEEN DONE OR IS BEING DONE TO RECTIFY THIS SITUATION. THANK YOU. *TR

2004 JEEP LIBERTY WITH RECALL ON THE BALL JOINTS. CONSUMER STATES THAT THE DEALER SAID THEY WOULD CALL HIM IN 6 -8 WEEKS WHEN THE PARTS ARRIVED. HE STATES HE HAS NOT HEARD FROM THEM AND HAS TRIED TO CONTACT THEM BUT NO ONE WILL HELP HIM. *KB THE CONSUMER STATED ON SEPT 11, 2007 WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY MADE A 180 DEGREE TURN FOR NO APPARENT REASON. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 06V288000) IN NOVEMBER OF 2006. THE DEALER STATED THAT THEY WOULD PUT HER NAME ON THE WAITING LIST. AS OF JANUARY 2, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE RECALL REPAIR WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 64,000.

I TOOK MY VEHICLE IN FOR A SAFETY INSPECTION AND FOUND THAT THE RIGHT UPPER BALL JOINT WAS 'VERY LOOSE' AND THE LEFT UPPER BALL JOINT WAS 'LOOSE'. MY 2004 JEEP LIBERTY ONLY HAS 51,761 MILES AND THERE SHOULD NOT BE SUCH A SERIOUS PROBLEM SUCH AS THIS GIVEN THE AGE AND MILEAGE OF THIS VEHICLE. THIS VEHICLE WAS ALREADY RECALLED IN THE SPRING OF 2007 FOR THE LOWER BALL JOINTS. CHRYSLER REFUSED TO PAY FOR MY UPPER BALL JOINT REPAIR. *TR

Mileage: 51,761

I OWN A 2004 JEEP LIBERTY, 46,000 MILES. I PREEMPTED AN INCIDENT. BUT, I TOOK MY CAR IN FOR REALIGNMENT AND DISCOVERED THAT THE UPPER RIGHT BALL JOINT IS EXTREMELY UNSAFE. RECEIVED TWO OPINIONS. BOTH DID NOT WANT TO GIVE THE CAR BACK TO ME AS I PRESENTED A SAFETY HAZARD ON THE ROAD. I JUST BROUGHT MY CAR IN FOR THE RECALL AND HAD THE LOWER BALL JOINTS REPAIRED ABOUT 7 MONTHS AGO. RIGHT UPPER IS CURRENTLY BEING FIXED BY A JEEP DEALER. *TR

Mileage: 46,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 30-40 MPH, THE LOWER BALL JOINTS MADE A THUMPING SOUND AND FELL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HER HUSBAND PLACED THE LOWER BALL JOINT BACK ON THE VEHICLE. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS. SHE SCHEDULED AN APPOINTMENT AND TOOK HER VEHICLE IN ON THE APPOINTED DATE AND TIME. SHE WAITED FOR ONE AND A HALF HOURS AND WAS ADVISED TO SCHEDULE ANOTHER APPOINTMENT FOR A TIME WHEN SHE COULD LEAVE THE VEHICLE AT THE DEALER. SHE WAS INFORMED THAT IT WAS FINE FOR HER TO DRIVE HER VEHICLE. WHILE DRIVING HOME, SHE HEARD A SPLASH AGAINST THE TIRE WHEEL. THE BOOT THAT HOLDS THE GREASE BUSTED. THE VEHICLE IS CURRENTLY PARKED IN FRONT OF HER HOME. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

Mileage: 82,000

2004 JEEP LIBERTY RECALL REPAIR FOR LOWER BALL JOINTS. CUSTOMER STATES THAT THEY WERE PLACED ON A WAITING LIST IN JANUARY OF 2007. IN JULY CUSTOMER RECEIVED ANOTHER NOTICE. DEALER SAID THEY WERE NOW #500 ON THE WAITING LIST. *KB

2004 JEEP LIBERTY RECALL FOR LOWER BALL JOINT REPAIR. CUSTOMER STATED THAT THE DEALERSHIP PLACED HER ON A WAITING LIST. CUSTOMER ALSO STATES THAT THEY HAVE BEEN ON THIS WAITING LIST SINCE MARCH 30, 2007. *KB THE CONSUMER STATED RECEIVED A RECALL ON THE LOWER BALL JOINT FOR HER SPECIFIC VEHICLE BUT THE RECALL HAS NOT BEEN PERFORMED AS OF YET DUE TO THE FACT THE DEALER DOES NOT HAVE THE PARTS TO PERFORM THE RECALL. THE CONSUMER STATED PURCHASED A NEW TIRE AND HAVE THE TIRES ROTATED TO FIX THE PROBLEM BUT THE NEW TIRE DID NOT HELP. THE CONSUMER STATED CONTACTED DEALER WHO INFORMED HER THEY HAVE NOT RECEIVED THE PART AS OF YET. THE CONSUMER FURTHER STATED CONTACTED DAIMLER CHRYSLER WHO WOULD CONTACT THE DEALER TO UPGRADE THE CONSUMERS ORDER. THE CONSUMER STATED WAS INFORMED TO CONTACT ANOTHER LOCAL DEALER TO NO AVAIL. THE CONSUMER IS REQUESTING HELP WITH THE RECALL FOR THIS VEHICLE. *TR

Mileage: 37,220

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 10 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO CONTROL THE STEERING WHEEL AND PULL OVER. SHE HEARD A LOUD THUMPING NOISE COMING FROM THE DRIVER SIDE OF THE VEHICLE. TRIPLE A REMOVED THE TIRE AND STATED THAT THE FAILURE WAS CAUSED BY THE LOWER BALL JOINTS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.

Mileage: 68,000

2004 JEEP LIBERTY SPORT HAS LOSS OF POWER AND IS QUITTING CUSTOMER STATES THAT HE HAS HAD MULTIPLE PARTS FIXED AND REPLACED AND NOW THE VEHICLE HAS THE SAME FAILURE PROBLEMS AS LAST YEAR. **NAR**KB THE CONSUMER HAS HAD 2 FUEL PUMPS REPLACED, A WIRING HARNESS IN THE FIREWALL, CRUISE CONTROL SENSOR REPLACED, THE ENTIRE MODULE REPLACED, BALL JOINT REPLACED AND NOW THE VEHICLE IS LOSING POWER AND QUITTING AGAIN. THE CONSUMER FURTHER STATED THAT THE SPEEDOMETER AND TACHOMETER BOTH ARE GOING CRAZY. *TR

Mileage: 50,146

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING BEGAN TO FAIL. THE CONTACT ATTEMPTED TO HAVE THE LOWER BALL JOINT RECALL REPAIRED IN MARCH OF 2007. SHE ALSO RECEIVED AN F23 RECALL LETTER ON JULY 24, 2007. THE JEEP DEALER STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE. THE CONTACT IS AWARE OF THE RISK INVOLVED WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 42,000.

Mileage: 41,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE IS UNDER SAFETY RECALL NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). SINCE JANUARY OF 2007, HE HAS ATTEMPTED TO SCHEDULE AN APPOINTMENT AT TWO DIFFERENT DEALERS, BUT HAS NOT RECEIVED A RESPONSE. HIS NAME HAS BEEN PLACED ON A WAITING LIST. THE CURRENT MILEAGE WAS 13,800 AND FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

I PURCHASED MY 2004 JEEP LIBERTY 3 MONTHS AGO FROM THE JEEP DEALERSHIP IN ROCKVILLE, MD. THIS WEEK I GOT A LETTER IN THE MAIL SAYING THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS, IMMEDIATELY AFTER READING THIS I CALLED MY DEALERSHIP TO MAKE AN APPOINTMENT TO GET THIS FIXED. THE DEALERSHIP TELLS ME THAT THE PARTS ARE ON BACKUP AND WONT BE IN THE SHOP FOR A FEW MONTHS! THIS IS A HUGE CONCERN AND PROBLEM, I SHARE THIS VEHICLE WITH MY 21 YEAR OLD SISTER AND AM AFRAID OF OUR POWER STEERING GOING OUT ON US AND CAUSING A DANGEROUS ACCIDENT. A FEW MONTHS IS WAY TOO LONG TO WAIT ON A RECALL AS SERIOUS AS THIS! I WOULD APPRECIATE HELP WITH THIS VERY SERIOUS ISSUE. THANK YOU. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED SAFETY RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) TWO DAYS AGO. SHE CALLED NUMEROUS DEALERS, BUT HAS BEEN UNABLE TO SCHEDULE AN APPOINTMENT. THE RECALL NOTICE STATED THAT THE REPAIR WOULD TAKE 30 MINUTES TO COMPLETE, HOWEVER, WHEN SHE CONTACTED THE LOCAL DEALER, THEY STATED THAT IT WOULD TAKE A 1/2 DAY TO A FULL DAY. THE DEALER ALSO STATED THAT THEY WERE NOT RESPONSIBLE FOR PROVIDING A RENTAL OR LOANER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 52,000.

Mileage: 52,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. BEGINNING ON DECEMBER 20, 2006, THE CONTACT HAS RECEIVED TWO NOTICES FOR RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE HAS ATTEMPTED TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR, BUT THE DEALER CONTINUES TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THEY DO NOT HAVE TIME TO MAKE THE REPAIR. THE MANUFACTURER PLACES HIM ON HOLD EACH TIME HE CALLS. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

Mileage: 30,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 38 MPH, THE VEHICLE PULLED TO THE RIGHT AND DROVE INTO A DITCH. SHE TURNED THE STEERING WHEEL TO THE LEFT AND CRASHED INTO A DRAIN PIPE, WHICH CAUSED THE VEHICLE TO ROLL OVER. THE TOW TRUCK DRIVER BELIEVED THAT A FAILED AXLE CAUSED THE CRASH. THE INSURANCE COMPANY STATED THAT THE VEHICLE ROLLED OVER DUE TO CRASHING INTO THE DRAIN PIPE. THE DRIVER SUSTAINED A BROKEN WRIST. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN ID # 06V288000) ONE MONTH AFTER THE CRASH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 99,800.

Mileage: 99,800

MY DEALERSHIP HAS FAILED TO ADDRESS A SAFETY RECALL WITHIN A REASONABLE PERIOD OF TIME. THE RECALL WAS ISSUED BY DAIMLER CHRYSLER OVER 12 MONTHS AGO, AND I'VE REGISTERED MY VEHICLE WITH BOTH THE MANUFACTURER AND THE DEALERSHIP. HOWEVER, I'VE NOT RECEIVED ANY FOLLOW-UP SINCE THE REGISTRATION. THIS IS UNACCEPTABLE. *JB

RECEIVED RECALL NOTICE 7 MONTHS AGO;CONTACTED DEALER TO MAKE REPAIRS AND HAVE NOT HEARD FROM THEM SINCE; CALLED SEVERAL TIMES ONLY TO BE TOLD THE REPLACEMENT PARTS HAD NOT YET ARRIVED. *TR

TL*THE CONTACT OWNS 2004 JEEP LIBERTY. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN #06V288000) IN DECEMBER OF 2006 AND ANOTHER ONE ON AUGUST 1, 2007. AS OF AUGUST 2, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 5,850.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN DECEMBER OF 2006, THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER STATED THAT THEY WOULD PLACE HER NAME ON A WAITING LIST BECAUSE THEY DID NOT HAVE THE PART. SHE SPOKE WITH THEM IN MARCH OF 2007 AND THE PART WAS STILL UNAVAILABLE. AS OF JULY 31, 2007, THE VEHICLE HAS YET TO BE REPAIRED. THE CONTACT FELT THAT THE WAIT TIME WAS TOO LONG. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 30,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN JANUARY OF 2007, THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER PLACED HER NAME ON THE WAITING LIST FOR THE REPAIR AND STATED THAT THE WAIT TIME WOULD BE SIGNIFICANT BECAUSE THEY WERE ONLY RECEIVING A FEW PARTS PER WEEK. AS OF JULY 17, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 69,779 AND THE FAILURE MILEAGE WAS INAPPLICABLE. UPDATED 09/05/07. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON DECEMBER 16, 2006. THE DEALER STATED THAT THEY WOULD PUT HER NAME ON THE WAITING LIST AND CONTACT HER WHEN THE PART ARRIVED. AS OF JUNE 27, 2007, THE RECALL REPAIR HAS NOT BEEN PERFORMED. THE DEALER STATED THAT THEY ONLY RECEIVE THREE OR FOUR PARTS PER WEEK. THE CONTACT FELT THAT THE WAITING PERIOD IS TOO LONG. NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 27,000 AND THE FAILURE MILEAGE IS INAPPLICABLE.

WHILE DRIVING THE 2004 JEEP LIBERTY AND SHOPPING AT HOME DEPOT THE RIGHT SIDE TIRE COMPLETELY FELL OFF WHILE FINDING A PARKING SPOT. HAD CAR TOWED FOR REPAIR. HAD TO HAVE UPPER AND LOWER BALL JOINTS REPLACED, AND SUSTAINED FENDER DAMAGE. SUBMITTED REQUEST FOR REIMBURSEMENT TO CHRYSLER/JEEP, AND THEY ONLY PAID FOR HALF OF THE REPLACEMENT OF THE LOWER BALL JOINTS ONLY. DID NOT REIMBURSE FOR TOWING OR FENDER DAMAGE. *AK

Mileage: 48,000

JEEP LIBERTY SAFETY RECALL- LOWER BALL JOINTS CUSTOMER STATES IT HAS BEEN FOUR MONTHS AND STILL HAVE NOT BEEN ABLE TO GET IT FIX YET**CC THE CONSUMER WAS TOLD THE BALL JOINTS WERE ON BACK ORDER. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE IS # 175 ON THE RECALL REPAIR WAITING LIST. THE DEALER STATED THAT IT WILL BE APPROXIMATELY ONE MORE MONTH BEFORE THE PART WILL BE AVAILABLE. THE CONTACT HAS CURRENTLY NOT EXPERIENCED ANY FAILURES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 31,000 AND FAILURE MILEAGE WAS UNKNOWN.

I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING MY 2004 JEEP LIBERTY FOR A BALL JOINT RECALL #F23 AND HAVE BEEN WAITING FOR MORE THAN SEVEN MONTHS FOR THE RECALL WORK TO BE PERFORMED. DEALERS IN MY AREA CLAIM THAT CHRYSLER IS NOT PROVIDING PARTS IN A TIMELY MANNER AND THEY WILL NOT PERFORM THE WORK. THEY CANNOT DETERMINE WHEN THIS DEFECT, WHICH DIRECTLY IMPACTS THE SAFE OPERATION OF MY VEHICLE, CAN BE PERFORMED. *TR

I RECEIVED A RECALL NOTICE OF THE LOWER BALL JOINTS OF MY CAR. THE RECALL NOTICE STATES THAT BALL JOINT SEPARATION CAN CAUSE A LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. YET I ORDERED THE PART AT THE DEALERSHIP OVER TWO MONTHS AGO AND THE PART HAS NOT COME IN YET!!! *TR

LOST CONTROL OF MY 2004 JEEP LIBERTY AFTER A ROAD SHIFT THAT SENT THE SUV IN A TIZZY ON TWO WHEELS UNTIL I FINALLY HIT THE CAR IN FRONT OF ME. THERE IS A RECALL ON THE BALL JOINTS AND I HAVE NOT HEARD FROM MY DEALER AS TO WHEN THIS IS GOING TO BE FIXED OR INSTALLED ON THE RECALL. WONDERING IF THE TWO ARE RELATED??? I WAS NOTIFIED ABOUT THIS RECALL IN DECEMBER AND IT NOW HAS BEEN 4 MONTHS AND NO WORD FROM THE DEALER. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL F23 REGARDING THE LOWER BALL JOINT THAT HAS NOT BEEN HONORED. THE CONTACT BEGAN HEARING CRUNCHING NOISES. HE CALLED THE DEALER AT LEAST ONCE A WEEK, AND WAS TOLD THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO REPAIR THE VEHICLE BECAUSE HE NEEDED THE VEHICLE EVERYDAY. THE CURRENT MILEAGE WAS 56,000, AND FAILURE MILEAGE WAS UNKNOWN. *AK

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 IN DECEMBER 2006. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WOULD BE NUMBER 12 ON THE LIST OF REPAIRS. THE DEALER HAS SINCE STATED THAT RECALL REPAIRS COULD NOT BE PERFORMED DUE TO LACK OF PARTS. THE CURRENT MILEAGE WAS 9,500.*AK

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE IN NOVEMBER 2006 FOR THE LOWER BALL JOINTS. THE CONTACT SPOKE WITH THE DEALER ON FOUR OCCASIONS ,AND THEY DID NOT HAVE THE PARTS. THE CURRENT AND FAILURE MILEAGE WERE 16,000.*AK

Mileage: 16,000

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 45 MPH THE VEHICLE PRODUCED A GRINDING SOUND WHILE TURNING AND DRIVING IN REVERSE THROUGH SNOW AND ICE. THE DEALER STATED THAT THEREWAS A FOUR PAGE WAITING LIST, AND WAS UNABLE TO GIVE THE CONTACT AN ESTIMATED TIME FOR REPAIRS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLEWAS THE CONTACT'S ONLY MEANS OF TRANSPORTATION. THE CURRENT MILEAGE WAS 48,000, AND THE FAILURE MILEAGE WAS 32,000.*AK

Mileage: 32,000

TL*- THE CONTACT RECEIVED HER 2004 JEEP LIBERTY LOWER BALL JOINT RECALL (06V288000) ON JANUARY 1, 2007 AND CHRYSLER IS NOT HONORING THE RECALL AND GETTING THE REPAIR PROCESSED IN A TIMELY MANOR. THE CONTACT STATED THAT THIS WAS HER ONLY VEHICLE. THERE ARE ONLY 3 PARTS PER WEEK BEING DISBURSED TO EACH DEALER.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT CALLED CONCERNING RECALL NOTICE # 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER STATED THAT REPAIR WORK COULD START NO EARLIER THAN 4-6 MONTHS. THE CURRENT AND FAILURE MILEAGE WERE 18000.*AK

Mileage: 18,000

JEEP LIBERTY CUSTOMER IS REQUESTING REIMBURSEMENT OF THE COST OF CAR REPAIR AND CAR RENTAL RELATED TO CAR ACCIDENT/CRASH CAUSED BY THE LOSS OF STEERING CONTROL**NAR**CC THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE BALL JOINTS. . *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. CONTACT RECEIVED RECALL NOTICE 06V288000. CHRYSLER STATED THAT SHE WAS NUMBER 80 ON THE WAITING LIST. THERE WERE NO FAILURES AT THIS TIME. *AK

TL* - THE CONTACT CALLED REGARDING THE 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE CONTACT WAS NUMBER 165 ON THE WAITING LIST. THE CONTACT HAS BEEN ON THE LIST BETWEEN 6-8 WEEKS. SHE HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE LOWER BALL JOINT NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 26,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

I WAS SENT A RECALL FOR MY VEHICLE IN DECEMBER. MY DEALER HAS STILL NOT OBTAINED THE PARTS FROM CHRYSLER TO FIX THE RECALL. *JB

DAIMLER CHRYSLER SAFETY RECALL F23- LOWER BALL JOINTS. *JB

TL*- THE CONTACTWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL O6V288000 REGARDING LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT C OULD TAKE MONTHS IN ORDER FOR THEM TO SET UP A SERVICE REPAIR FOR THE RECALL, BUT COULD NOT GIVE AN ESTIMATE. THE VEHICLE HAD NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 54,000.*AK

JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT SAFETY RECALL F23 CUSTOMER HAS NOT BEEN ABLE TO SPEAK WITH SOMEONE AT JEEP**CC *JB

2004 JEEP LIBERTY WITH A RECALL ON BALL JOINTS CUSTOMER IS ASKING DID NHTSA SAY THAT EACH DEALER ONLY GETS 3 SETS PER WEEK**CC THE CONSUMER HAS BEEN WAITING FOR PARTS SINCE DECEMBER 2006. *JB

DAIMLER CHRYSLER WILL NOT REIMBURSE ME FOR A FRONT END ALIGNMENT PERFORMED AT THE TIME OF A SAFETY RECALL FOR BALL JOINTS. A SAFETY RECALL FOR DEFECTIVE BALL JOINTS WAS MANDATED BY THE NHTSA ON JEEP LIBERTY'S. BALL JOINT FAILURE CAN RESULT IN LOSS OF STEERING CONTROL AND CRASH. TO DETERMINE PROPER INSTALLATION ON NEW PARTS AND CORRECT POSITION A FRONT END ALIGNMENT IS NECESSARY. FURTHER INFORMATION IS AVAILABLE. *JB

Mileage: 38,916

TL*- THE CONTACT STATED THAT THE 2004 JEEP LIBERTY WITH 25000 CURRENT MILEAG) DID NOT HAVE THE BALL JOINT PROBLEM. THE COMPLAINTWAS THAT HE HAD NOT GOTTEN ANY FEED BACK IN THREE WEEKS PERTAINING TO HOW LONG IT WOULD TAKE TO HONOR THE RECALL. *AK

SAFETY RECALL NOTICE F23- LOWER BALL JOINTS RECEIVED ON 12/27/2006. CONTACTED DAIMLER CHRYSLER TO SCHEDULE REPAIRS. AT THIS TIME WE ARE ON A WAITING LIST AND CURRENTLY #34 ON THE LIST TO HAVE REPAIRS MADE. OUR VEHICLE HAS BEEN PARKED SINCE 12/27/06 AND ITS NOW 2/27/07. WE ARE A STATE AGENCY AND DEPEND ON THE USE OF OUR FLEET VEHICLES FOR DAILY USE. I HAVE 250 STAFF ASKING ABOUT THIS VEHICLE DAILY. I WOULD LIKE SOME RESOLVE IN GETTING IT FIXED. THANK YOU. *NM

JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT RECALL F-23 LOWER BALL JOINTS CUSTOMER WANTS REIMBURSEMENT FOR RENT A CAR DUE TO SHOP WAITING LIST TO FIXING CAR**CC *JB

2004 JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT RECALL F23 LOWER BALL JOINTS BECAUSE THE SHOP DIDN'T HAVE THE PARTS**CC *JB

I HAVE A 2004 JEEP LIBERTY THAT HAS A SAFETY RECALL F23-LOWER BALL JOINTS. I CALLED A DEALER FOR A APPOINTMENT ON 12-13-2006,WAS TOLD THERE IS A WAITING LIST, I CALLED AGAIN ON 1-12-2007 TO FIND OUT WHY I WAS NOT BEING CALLED TO FIX MY RECALLED CAR. I WAS TOLD THEY DO TWO CARS A WEEK AND IT WILL BE A LONG WAIT,IT IS NOW 2-25-2007,WHAT'S THE PROBLEM, IS THIS NOT A SAFETY CONCERN? *JB

RECEIVED A RECALL FOR JEEP LIBERTY FOR LOWER BALL JOINT, ON THE RECALL IT STATES "THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING." I CALLED THE DEALER AND THE PARTS ARE ON 3-6 MONTH BACK ORDER. I WOULD THINK SOMETHING THIS DANGEROUS WOULD NOT BE DELAYED THIS LONG. *JB

SAFETY RECALL NOTICE ON 2004 JEEP LIBERTY FOR LOWER BALL JOINT REPLACEMENT. I CONTACTED A JEEP DEALERSHIP ON 1-8-2007 AND WAS TOLD I WOULD BE PUT ON A LIST FOR REPLACEMENT. TODAY 2-20-2007 I'M BEING TOLD THE SAME THING, WE HAVE YOU ON THE LIST. THIS CONCERNS ME BECAUSE WE ARE OLDER PEOPLE AND BALL JOINT FAILURE COULD BE FATAL TO US. I FEEL THAT SIX WEEKS IS ENOUGH TIME FOR THEM TO FIX THIS PROBLEM. THANKS FOR YOUR ATTENTION. *NM

I HAVE GOTTEN NUMEROUS NOTICES REGARDING THE LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY SAYING THEY CAN CORRODE OR SEPARATE AND RESULT IN LOSS OF STEERING. I'VE BEEN CALLING THE DEALER I USE (MANCARI'S OF ORLAND HILLS) SINCE NOVEMBER 2006 TO GET THIS FIXED AND I KEEP GETTING TOLD THE PARTS ARE BACKORDERED, OR THEY ARE ONLY GETTING A COUPLE IN AT A TIME AND I AM ON A WAITING LIST! THIS HAS BEEN GOING ON FOR 3 MONTHS!! IF THIS CAN CAUSE A CRASH WHY ARE THE PARTS NOT BEING MADE AVAILABLE? *NM

I RECENTLY RECEIVED NOTIFICATION OF A SAFETY RECALL FOR MY 2004 JEEP LIBERTY WITH REGARD TO THE LOWER BALL JOINTS. THE PROBLEM IS THAT WATER MAY ENTER INTO THE FRONT SUSPENSION LOWER BALL JOINTS ON MY JEEP. THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. I CONTACTED MY DEALERSHIP IN ORDER TO GET THE PART ORDERED AND LINE UP AN APPOINTMENT TO HAVE THE REPAIRS COMPLETED. THE DEALERSHIP WAS CONTACTED ON 01/24/07..THE DAY AFTER I FIRST RECEIVED NOTIFICATION OF THE SAFETY ISSUE. THEY INFORMED ME THAT THEY WOULD ORDER THE PART AND CALL ME TO SET UP AN APPOINTMENT TO AS SOON AS THE PART CAME IN. I HAD NOT HEARD FROM THE DEALERSHIP, SO I CALLED THEM ON 02/13/07 TO INQUIRE ABOUT THE "ORDERED" PART. THERE WAS NO RECORD OF A PART BEING ORDERED. THEREFORE, I PLACED THE ORDER AGAIN ON THAT DAY AND ASKED IF SOMEONE COULD CALL ME BACK TO GIVE ME AN IDEA OF WHEN I COULD BE SCHEDULED FOR AN APPOINTMENT AND HOW LONG IT WOULD TAKE FOR THE PART TO COME IN. I HAVE NOT BEEN CONTACTED SINCE THAT LAST CALL. I WAS TOLD BY THE PHONE ATTENDANT AT THE DEALERSHIP THAT THE MANUFACTURER IS ONLY SENDING THE SERVICE AREA 3 BALL JOINTS AT A TIME--AND THAT IS WHY ITS TAKING SO LONG FOR ME TO BE SERVICED. I ASKED THE ATTENDANT HOW SERIOUS WAS THIS RECALL AND IF I WAS IN ANY DANGER. SHE ASKED ME IF MY CAR WAS OPERATING PROPERLY AND I TOLD HER YES TO MY KNOWLEDGE IT WAS, AND SHE TOLD ME THAT I WAS PROBABLY OK. I WOULD REALLY LIKE TO KNOW WHY IT IS TAKING SO LONG TO HAVE MY CAR SERVICED AND SHOULD THE DEALERSHIPS BE TAKING SUCH A CAVALIER APPROACH TO THIS RECALL? *JB

RECEIVED A RECALL NOTICE (F23) FOR MY 2004 JEEP LIBERTY TO REPLACE LOWER BALL JOINTS. CALLED DEALER ON 12/15/06 AND WAS ADVISED THAT THERE WAS A TWO TO THREE MONTH WAITING LIST AS PARTS WERE NOT AVAILABLE. VEHICLE FAILED NYS ANNUAL INSPECTION ON JANUARY 13,2007. NO LOCAL DEALER COULD MAKE REPAIR AS PARTS WERE NOT AVAILABLE. VEHICLE WAS REPAIRED AT MY EXPENSE WITH AFTERMARKET PARTS. I CONTACTED DAIMLER CHRYSLER AND WAS ADVISED THAT THE REPAIR WOULD NOT BE REIMBURSED AS IT WAS NOT DONE AT A DAIMLER CHRYSLER REPAIR SHOP. *JB

Mileage: 79,000

WE HAVE BEEN WAITING ALMOST 2 MONTHS FOR REPAIRS ON OUR 2004 JEEP LIBERTY RENEGADE FOR SAFETY RECALL F23 - LOWER BALL JOINTS. SINCE WATER MAY ENTER INTO THE FRONT SUSPENSION CAUSING BALL JOINT SEPARATION, WE ARE AT RISK OF LOSING STEERING CONTROL WHICH COULD "RESULT IN A CRASH WITHOUT PRIOR WARNING" (AS DESCRIBED IN NOTIFICATION CODE F23 FROM DAIMLER CHRYSLER). WE HAVE BEEN ON THE WAITING LIST AT 2 SEPARATE DEALERSHIPS SINCE MID-DECEMBER AND BOTH HAVE TOLD US THAT THE PARTS ARE NOT BEING SENT FAST ENOUGH FROM DAIMLER CHRYSLER, PROLONGING OUR EXPOSURE TO AN UNSAFE SITUATION. I DO NOT FEEL COMFORTABLE DRIVING MY FAMILY AROUND KNOWING THAT THIS PUBLICIZED PROBLEM IS NOT BEING REMEDIED WITHIN A REASONABLE AMOUNT OF TIME. *JB

DAIMLER CHRYSLER SAFETY RECALL F23-LOWER BALL JOINTS; EVERY TIME I CALL THE DEALERSHIP ABOUT HOW LONG IT WILL BE, THE TIME FRAME JUST CONTINUES TO GET LONGER. LAST TIME I CALLED WAS 1/9 AND WAS TOLD ANOTHER MONTH. TODAY, 2/13, I WAS TOLD I AM 24TH IN LINE AND THEY ONLY GET 2 SETS PER WEEK SO I AM LOOKING AT 12 MORE WEEKS. THIS IS ABSOLUTELY RIDICULOUS. *JB

MY VEHICLE, A 2004 JEEP LIBERTY, HAS BEEN SAFETY RECALLED (F23) FOR LOWER BALL JOINT REPLACEMENT. ALTHOUGH I HAD HEARD OF THE RECALL IN FALL OF 2006 MY DEALER WOULD NOT TAKE ACTION UNTIL I RECEIVED FORMAL NOTIFICATION OF THE RECALL WHICH I RECEIVED IN EARLY JANUARY 2007. SHORTLY AFTER RECEIVING THE RECALL NOTICE I CONTACTED MY DEALER TO MAKE AN APPOINTMENT. DEALER INFORMED ME THAT PARTS WERE ON ORDER AND NOT EXPECTED FOR AT LEAST A MONTH. MY NAME WAS ADDED TO A WAIT LIST. I CONTACTED THE DEALER TODAY AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL MAY 2007. I FEEL THIS IS AN UNREASONABLE TIME TO CORRECT WHAT DAIMLERCHRYSLER CHARACTERIZES AS A CONDITION THAT "CAN RESULT IN A LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT PRIOR WARNING". AND I'M SUPPOSED TO KEEP DRIVING IT? *NM UPDATED*JB

DAIMLERCHRYSLER SAFETY RECALL F23 - LOWER BALL JOINTS THE SAFETY RECALL WAS ISSUED AND DAIMLER CHRYSLER HAS FAILED TO SUPPLY THE NECESSARY PARTS FOR THE REPAIR. THEY NEW OF THIS RECALL FOR MONTHS PRIOR TO THE FORMAL NOTIFICATION. THEIR FAILURE TO EVALUATE AND SUPPLY THE APPROPRIATE PARTS FOR THIS RECALL IS NEGLIGENT AND UNACCEPTABLE. I HAVE TO WAIT 6 WEEKS TO GET THE PARTS TO REPAIR THIS SAFETY DEFECT. THIS CORPORATION SHOULD BE ASHAMED OF THESE PRACTICES AND DO WHATEVER NECESSARY TO ENSURE THE IMMEDIATE DEMAND FOR THE PARTS IS SUPPORTED. THIS COMPANY NEW THE NUMBER OF VEHICLES INVOLVED IN THIS RECALL AND TO NOT BE PRODUCING IN ADVANCE AT A NECESSARY SPEED TO MEET THIS DEMAND IS UNACCEPTABLE SAFETY PRACTICES. *NM

CUSTOMER RECEIVED A RECALL F23 FROM DAIMLER CHRYSLER AND CUSTOMER HAS AS CONCERNS**CC THE CONSUMER WAS PLACED ON A LIST FOR THE RECALL. THE MANUFACTURER WAS SENDING OUT VERY FEW PARTS. *JB

TL*- THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER ON 12/12/06 FOR HIS 2004 JEEP LIBERTY FOR THE LOWER BALL JOINTS. HE WAS CONTACTED BY THE DEALERSHIP, SMITH CAIRNS JEEP, ON 01/28/07 AND MADE AN APPOINTMENT FOR 02/09/07. THE CONTACT STATED THAT HE WAS CALLED THAT MORNING AND THE DEALERSHIP INFORMED HIM THAT THE BALL JOINTS FOR HIS VEHICLE WERE NOT IN. THE CONTACT STATED THAT THIS HAS TAKEN TOO LONG FOR THE REPAIRS. THERE HAVE BEEN NO FAILURES TO DATE.

I RECEIVED A RECALL NOTICE FOR MY 2004 JEEP LIBERTY IN THE MAIL IN DECEMBER (SAFETY RECALL F23 - LOWER BALL JOINTS). I ADMIT, IT TOOK A BIT FOR ME TO CALL TO MAKE MY APPOINTMENT TO GET THE CAR FIXED BECAUSE OF PERSONAL ISSUES. I CALLED MY LOCAL JEEP DEALER ON 2/5/07 AND WAS TOLD THERE WAS A WAIT OF AT LEAST 150 PEOPLE AHEAD OF ME BECAUSE THEY ARE ONLY SHIPPED 3 OF THE PARTS THAT NEED TO BE REPLACED A WEEK. AT THAT RATE, IT WILL TAKE ME, AND MANY OTHER PEOPLE, ALMOST A YEAR TO GET MY CAR REPAIRED! THE WOMAN EVEN TOLD ME THAT THE WAIT THERE WAS ONE OF THE SHORTER ONES IN THE AREA. *JB

TL*- THE CONTAC RECEIVED AQ RECALLREGARDING BALL JOINT FOR THE 2004 JEEP LIBERTY, CURRENT MILEAGE WAS 32000 . THE CONTACT COMPLAINED THAT IT WAS TAKING TOO LONG FOR THE RECALL TO BE REMEDIED. THERE HAD BEEN NO FAILURE TO DATE.8AK

RECALL LOWER BALL JOINTS FOR 2004 JEEP LIBERTY JUST GOT OFF THE PHONE WITH A SERVICE DEPT. REPRESENTATIVE FROM CHRYSLER RT. 130 INFORMED ME THAT HE IS ONLY RECEIVING A SMALL SHIPMENT OF BALL JOINTS A WEEK. I HAVE BEEN PLACED ON A WAITING LIST. I ALSO INFORMED THE REP. THAT MY JEEP WAS MAKING A FRONT END NOISE..*JB

Mileage: 17,500

2004 JEEP LIBERTY WITH A SAFETY RECALL FOR THE LOWER BALL JOINTS.**CC THE CONSUMER INDICATED THAT THE DEALER FAILED TO FULFILL IT'S OBLIGATION PERTAINING TO RECALL F23 FOR THE LOWER BALL JOINTS. THE CONSUMER DROPPED HIS VEHICLE OFF IN THE MORNING TO HAVE THE BALL JOINTS REPLACED. WHEN HE ARRIVED AT THE DEALER TO PICK UP HIS CAR HE WAS TOLD THAT THEY RAN OUT OF LOWER BALL JOINTS. THE CONSUMER LATER FOUND OUT THAT THEY WOULD NOT BE RECEIVING ANY MORE BALL JOINTS FOR SOME TIME. THE CONSUMER RETRIEVED HIS VEHICLE FROM THE DEALER . *NM

2004 JEEP LIBERTY RECALLED FOR BALL JOINT SEPARATION**CC THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT IT WOULD BE ABOUT TWO WEEKS BEFORE PARTS WOULD BECOME AVAILABLE. THE CONSUMER WAS TOLD THAT HE WOULD BE CONTACTED WHEN THE PART ARRIVED. FOUR WEEKS WENT BY AND THE PARTS STILL HADN'T ARRIVED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE DEALER ISN'T REALLY SURE WHEN THEY WILL RECEIVED THE PARTS FROM THE MANUFACTURER. *NM

I HAVE RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY. WHEN I CALLED THE LOCAL DEALERSHIP, AS INSTRUCTED, I WAS TOLD THE WAIT TO GET THIS PROBLEM FIXED WOULD BE MONTHS BECAUSE DAIMLERCHRYSLER IS ONLY SENDING THE DEALERSHIP 3 - 5 UNITS OF REPLACEMENT PARTS PER WEEK, NOT THE HUNDREDS THAT ARE NEED. THIS SEEMS VERY NEGLIGENT ON THE MANUFACTURER'S PART AND I WOULD HOPE THAT THEY COULD BE FORCED TO SPEED UP THIS PROCESS. I FEEL UNSAFE DRIVING MY VEHICLE UNTIL IT IS FIXED. *NM

TL* - THE CONTACT CALLED REGARDING A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT CALLED A CHRYSLER DEALER, AND WAS TOLD THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT STATED THAT THE DEALER IS NOT TAKING NAMES FOR A WAITING LIST. THE CONTACT WAS TOLD TO KEEP CALLING BACK TO SEE IF THE PART WERE IN. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE FOR APPROXIMATELY TWO MONTHS. THE DEALER WILL NOT DIAGNOSE THE VEHICLE BECAUSE THEY BELIEVE THE NOISE WAS DUE TO THE LOWER BALL JOINT. *AK

Mileage: 17,000

MY 2004 JEEP LIBERTY HAS A RECALL FOR THE (F23) LOWER BALL JOINTS. I TOOK MY VEHICLE INTO A JEEP DEALERSHIP ON 18 JANUARY TO HAVE THE PROBLEM CORRECTED. I WAS TOLD THAT THE PARTS WERE ON BACKORDER THROUGH CHRYSLER AND THAT IT WOULD BE AT LEAST 6 WEEKS UNTIL THEY ARRIVED. ON 2 FEBRUARY, APPROXIMATELY 8:00 AM, I WAS LEAVING MY HOME FOR THE AIRPORT. I WAS STILL IN MY DRIVEWAY THANKFULLY WHEN THE ACCIDENT OCCURRED. MY VEHICLE HAD A SUDDEN JOLT AND THE RIGHT SIDE OF THE JEEP FELL, BURYING MY RIGHT FRONT TIRE. THE LOWER BALL JOINTS HAD SEPARATED WITH NO WARNING. IT CAUSED ADDITIONAL DAMAGE TO THE TIRE AND UNDERCARRIAGE. I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF I WERE ON THE ROAD OR HIGHWAY. THIS RECALL IS SO SEVERE! THIS WILL CAUSE DEATHS IF SOMEONE DOESN'T DO SOMETHING ABOUT IT. HOW CAN THEY NOT HAVE ENOUGH PARTS FOR SUCH A SEVERE RECALL??? MY JEEP WAS TOWED TO THE A DEALERSHIP. THEY DID MANAGE TO FIX IT ALONG WITH THE ADDITIONAL DAMAGE THAT THIS RECALL CAUSED. *JB

2004 JEEP LIBERTY WITH SAFETY RECALL F-23 - LOWER BALL JOINTS CUSTOMER IS ASKING FOR REIMBURSEMENT FOR TOW AND TIRES**CC THE CONSUMER SCHEDULED AN APPOINT TO HAVE THE RECALL DONE ON JANUARY 11, 2007, HOWEVER ON JANUARY 7, 2007 THE LEFT FRONT WHEEL CAME OFF THE VEHICLE. THE CONSUMER STATED THE WINDSHIELD IS EXTRA SUSCEPTIBLE TO CHIPS AND CRACKS DUE TO DEBRIS HITTING IT. *JB

SAFETY RECALL F23- LOWER BALL JOINTS ON 2002-2006 MODEL JEEP LIBERTY VEHICLES. I CALLED A LOCAL DEALER AND I WAS INFORMED THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY WOULD RELEASE THE PARTS AND THAT THEY HAD A WAITING LIST OF OVER 140 PEOPLE

SAFETY RECALL F23 - LOWER BALL JOINTS - I FIRST CALLED THE DEALER TO MAKE AN APPOINTMENT TO HAVE THIS REPAIRED. THEY SAID IT WOULD TAKE ABOUT A MONTH. I CALLED AGAIN AND NOW THEY'RE SAYING THAT I AM #54 ON A WAITING LIST THAT IS GROWING. THEY ARE SAYING THAT PARTS ARE BACK ORDERED AND THEY HAVE NO IDEA WHEN THEY WILL GET THE PARTS IN. THEY GAVE ME CHRYSLER CUSTOMER SERVICE # TO COMPLAIN. I AM VERY AFRAID TO DRIVE MY CAR, DON'T KNOW WHAT TO EXPECT. AFTER GETTING THIS RECALL I WENT AND FOUND THAT THERE IS AT LEAST 4 OTHER RECALLS ON THIS VEHICLE THAT I WAS NOT AWARE OF. ONE BEING AN ENGINE PROBLEM. WHAT CAN I DO? *JB

TL* - THE CONTACT CALLED REGARDING A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT TOOK THE VEHICLE TO A DAIMLER CHRYSLER DEALER, AND WAS TOLD THAT THE PART DID NOT ARRIVE. AND SHE WOULD BE CALLED WHEN THE PART ARRIVED. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. THE VEHICLE HAS 17, 914 MILES. *AK UPDATED 02/27/07. *JB

TL* THE CONTACT RECEIVED RECALL NOTICE #06V288000 FOR THE 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS ON DECEMBER 13, 2006. THE CONTACT'S LOWER BALL JOINT FAILURE WAS REPAIRED 5 MONTHS AGO. THE CONTACT'S RECALL NOTICE STATED THAT THE LOWER BALL JOINTS MUST BE REPAIRED AGAIN. SHE WAS NUMBER 84 ON THE WAITING LIST TO HAVE THE VEHICLE REPAIRED ,AND WAS CONCERNED WITH THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO PAY FOR AN ALIGNMENT TO REPLACE THE LOWER BALL JOINTS. *AK

Mileage: 44,000

I OWN A 2004 JEEP LIBERTY THAT HAS BEEN INVOLVED IN SAFETY RECALL F23 (LOWER BALL JOINTS). I CALLED THE DEALERSHIP TODAY TO SCHEDULE MY CAR TO BE REPAIRED, AND THEY EXPLAINED THAT "WE CAN ONLY ORDER THREE OF THESE PARTS A WEEK" AND THAT IT MAY BE SOME TIME BEFORE THEY CAN REPAIR MY CAR. I WENT AHEAD AND ORDERED THE PART TODAY, BUT I FEEL THAT THEIR RESPONSE IS NOT ACCEPTABLE AND TIMELY. *JB

TL* - THE CONTACT HAS A 2004 JEEP LIBERT. THE CONTACT RECIVED RECALL NHTSA RECALLM CAMPAIGN ID NUMBER : 06V288000CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP IN HIS AREA, AND THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP THE RECALL REPAIR SERVICE. *AK

Mileage: 43,000

I RECENTLY RECEIVED A LETTER ABOUT A LOWER BALL JOINT RECALL ON MY 2004 JEEP LIBERTY. ALTHOUGH THE MANUFACTURER FIXED THE RECALL I WAS INFORMED AT THE TIME OF SERVICE THAT I NOW HAVE TO SPEND $40 TO HAVE THE AUTOMOBILE ALIGNED DUE TO THE RECALL SERVICE. I CONTACTED CHRYSLER AND THEY INFORMED ME THAT THE RECALL DID NOT COVER THE ALIGNMENT ALTHOUGH THE ALIGNMENT WAS NEEDED BECAUSE OF THE SERVICE PERFORMED UNDER THE RECALL. I FEEL THAT ANY SERVICE NEEDED DUE TO A RECALL SHOULD BE PART OF THE RECALL . THANKS FOR YOUR HELP, JAMES JONES. *NM

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE LENGTH OF TIME ITWAS TAKING DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS ON THE JEEP LIBERTY. *AK

Mileage: 21,000

TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON THE 2004 CHRYSLER JEEP LIBERTY. THE CONTACT HAD AN APPOINTMENT FOR THE RECALL REPAIR, BUT THE PART DID NOT COME IN. THE DEALER ADVISED THE CONTACT THEY WILL NOTIFY HER WHEN THEY HAVE PART. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE. THE DEALER INFORMED THE CONTACT THEY WERE NOT GETTING THE PART IN ON A REGULAR BASIS. *AK UPDATED 02/22/07. *JB

Mileage: 53,000

TL* - CONTACT HAS A 2004 JEEP LIBERTY . THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA, AND THEY STATED THAT THEY DID KNOW HOW LONG IT WILL TAKE TO SERVICE HER VEHICLE. THE CONTACT HAS HAD TO REPLACE THE LOWER BALL JOINT BEFORE ON MAY 06 AND WAS CONCERNED THAT IT CCOULD MALFUNCTION AGAIN. *AK UPDATED 03/07/07. *JB

Mileage: 30,000

TL*- THE CONSUMER HAS A 2004 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINTS. CONSUMER HAS CONTACTED DEALERSHIP IN HER AREA. THEY STATED THAT THERE WAS A LONG WAITING LIST AND DIDN'T KNOW HOW LONG IT WOULD TAKE IN ORDER TO SET UP THE RECALL SERVICE. *AK UPDATED 2/22/2007 - *NM

Mileage: 52,000

TL* - THE CONTACT RECENTLY RECEIVED RECALL LETTER 06V288000 FOR THE 2004 CHRYSLER JEEP LIBERTY. SHE WAS TOLD THAT THE PART HAD BEEN ORDERED ON APPROXIMATELY DECEMBER 11, 2006 AND THEY WOULD CALL HER WHEN THE PART ARRIVED. THE CONTACT STATED SHE CALLED THE DEALER FOR AN UPDATE AND WAS TOLD THAT THE PERSON AT THE TOP OF THE LIST HAS BEEN WAITING FOR TWO MONTHS. THE DEALER COULD NOT GIVE THE CONTACT AN ESTIMATED TIME FOR WHEN THE LOWER BALL JOINT WILL BE AVAILABLE FOR HER VEHICLE. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS AT THIS TIME. *AK UPDATED 03/02/07. *JB

Mileage: 25,160

SAW RECALL NOTICE IN NEWSPAPER FOR JEEP LIBERTY CONCERNING FRONT SUSPENSION LOWER BALL JOINTS. I CALLED MY DEALER TWO MONTHS AGO AND WAS TOLD I WOULD BE PLACED ON A WAITING LIST OF ABOUT SIXTY PERSONS. I RECENTLY RECEIVED A WRITTEN NOTICE ABOUT THIS RECALL WITH INSTRUCTION TO CALL MY DEALER. THE DEALER NOW SAYS I AM ABOUT 12 OR SO ON LIST, BUT CAN GIVE ME NO FIRM DATE FOR SERVICE. MY RECALL NOTICE SAYS THAT BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL. I TRIED CALLING THE CONTACT PHONE # AT DAIMLER CHRYSLER, BUT ONLY HEARD A FUZZY, LONG MESSAGE WITH NO OPTIONS. MY COMPLAINT HAS TO DO WITH DAIMLER CHRYSLER. ACCORDING TO MY DEALER, DAIMLER CHRYSLER IS SLOW TO SUPPLY THE PARTS TO THE DEALERS FOR THIS REPAIR. THIS SEEMS TO ME TO BE TOO LONG TO WAIT TO REPAIR A POTENTIALLY DANGEROUS PART. *JB

RECALL NOTICE BALL JOINT IN JEEP LIBERTY CUSTOMER HAD WORK DONE AND NOW CAN'T GET REFUNDED**NAR**CC THE CONSUMER FELT THE RECALL WAS NOT COMPLETED BECAUSE THE DEALER WOULD NOT PERFORM AN ALIGNMENT. THE DEALER STATED AN ALIGNMENT WAS NOT APART OF THE RECALL. *JB

I RECEIVED A LETTER FROM DAIMLER CHRYSLER CORPORATION ABOUT A SAFETY RECALL FOR 2002 THROUGH 2006 MODEL YEAR JEEP LIBERTY VEHICLES, WHICH CAN CAUSE BALL JOINT SEPARATION AND CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. (DAIMLER CHRYSLER CORP. SUGGESTED TO MAKE AN APPOINTMENT AS SOON AS POSSIBLE) MY COMPLAINT IS THAT I CALLED THE DEALER ON JANUARY 2ND, I MADE AN APPOINTMENT, THE CLOSEST DATE WAS TWO WEEKS AFTER I CALLED, I THOUGHT IT WAS A LONG PERIOD OF TIME CONSIDERING THE TYPE OF PROBLEM, BUT ONE DAY BEFORE MY APPOINTMENT DATE, I DECIDED TO CALL THE DEALER TO CONFIRM MY APPOINTMENT, AND BIG WAS MY SURPRISE WHEN THEY TOLD ME THAT MY APPOINTMENT WAS CANCELLED AND THAT I HAVE TO WAIT UNTIL I HEAR FROM THEM AGAIN, IT'S BEEN A WEEK SINCE THAT INCIDENT. MY CONCERN IS THAT I MAY BE INVOLVED IN A CRASH BECAUSE OF THIS PROBLEM, AND WOULD LIKE TO HAVE THIS RECALL SOLVE AS SOON AS POSSIBLE. *JB

TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE REPLACEMENT OF THE LOWER BALL JOINT ON A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT HAS BEEN TOLD THAT THEY WILL NOT HAVE THE PART AVAILABLE UNTIL APRIL. THE VEHICLE HAS 34,000 MILES. THE ENGINE SIZE WAS UNKNOWN BY CONTACT. THERE HAS BEEN NO FAILURE TO DATE. *JB

TL*- THE CONTACT HAS A 2004 JEEP LIBERTY WITH AN ODOMETER READING OF 22145 MILES. THE CONTACT RECEIVED THE LOWER BALL JOINT RECALL NOTICE 06V288000, AND HAS BEEN WAITING FOR TWO MONTHS TO HAVE HER VEHICLE REPAIRED, AND WHEN SHE CALLED THE DEALERSHIP ON 1-18-07 THEY TOLD HER THAT THEY WERE UNSURE WHEN THEY WOULD BE ABLE TO REPAIR THE VEHICLE. *JB

Mileage: 22,145

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY AND THERE IS A SAFETY RECALL ON THE LOWER BALL JOINT 06V288000. THE CONTACT IS CALLING BECAUSE EVEN THOUGH HAS BEEN IS A SAFETY RECALL, THE CONTACT HAS NOT BEEN ABLE TO FIND A DEALER WITHIN 25 MILES TO MAKE THE SAFETY REPAIR IN LESS THAN 12 WEEKS. THE CONTACT HAS CALLED 3 DIFFERENT DEALERS AND HAS GOTTEN THE SAME RESPONSE. THE CONTACT WAS TOLD THAT THEY WERE ALL BOOKED AND UNABLE TO MAKE THE REPAIRS, AND THAT THEY WERE ONLY GETTING 3 PARTS A WEEK. THE CONTACT STATED THAT DEALERSHIPS ARE REPLACING THE PARTS IN NEW CARS BEFORE THEY REPLACE THEM IN VEHICLES THAT HAVE BEEN SOLD. *JB

Mileage: 16,000

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINTS. THE NHTSA CAMPAIGN ID NUMBER IS: 06V288000. THE EARLIEST THE DEALER CAN SCHEDULE AN APPOINTMENT TO HONOR THE RECALL IS IN 30 DAYS. THE CONTACT DOESN'T KNOW THE CURRENT MILEAGE. THERE HAVE BEEN NO FAILURES AT THIS TIME. *JB

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINTS. THE CONTACT HAS CALLED THE DEALER AND THEY REQUESTED THAT HE CALL BACK IN A COUPLE OF WEEKS TO SET UP A RECALL APPOINTMENT. THE NHTSA CAMPAIGN ID NUMBER IS 06V288000. THERE HAS BEEN NO FAILURE TO DATE. *JB

Mileage: 50,000

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY WITH AN ODOMETER READING OF 30000 MILES AND RECEIVED THE RECALL FOR THE LOWER BALL JOINT #06V288000. THE CONTACT CALLED THE DEALER AND SHE WAS PUT ON A WAITING LIST, AND SHE ALSO CALLED THE MANUFACTURE IN REGARD TO THE WAIT. THE CONTACT STATED THAT THE WAIT IS VERY LONG AND DEALER NEEDS TO RECEIVE MORE THAN THREE BALL JOINTS KITS A WEEK. THERE HAVE BEEN NO FAILURES TO DATE. *NM THE CONSUMER TRADED THE VEHICLE, BECAUSE THE RECALL WAS NOT ONE IN A TIMELY MANNER. UPDATED 03/19/07. *JB

Mileage: 30,000

TL* - ON DECEMBER 10, 2006, THE CONTACT STATED SHE LOST CONTROL OF HER 2004 CHRYSLER JEEP LIBERTY TWICE IN ONE DAY. THE FIRST TIME, THE CONTACT WAS DRIVING AT 45 MPH, AND THE ROAD CONDITIONS WERE DRY. THE CONTACT LOST CONTROL OF THE VEHICLE, AND THE VEHICLE SPUN AROUND. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE SECOND INCIDENT ALSO HAPPENED ON DECEMBER 10TH ,2006 THE VEHICLE WAS BEING DRIVEN IN WET CONDITIONS FOR APPROXIMATELY 4 HOURS. THE CONTACT LOST CONTROL OF THE VEHICLE CAUSING HER TO BARELY HIT THE VEHICLE IN FRONT OF HER. THE CHRYSLER JEEP FLIPPED LANDING ON ITS WHEELS. THE CONTACT DOES NOT KNOW THE DETAILS OF THE VEHICLE FLIPPING, BUT SAID THERE WAS A WITNESS. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS INJURED. THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD 70,000 MILES AT THE TIME OF THE FAILURE. THE CONTACT RECEIVED RECALL LETTER 06V288000 ON DECEMBER 28, 2006. *NM

Mileage: 700,000

CHRYSLER SENDS OUT RECALL INFORMATION TO CUSTOMERS OWNING 2002-2006 JEEP LIBERTY'S. SAFETY RECALL F23-LOWER BALL JOINTS. THIS LETTER IS ENOUGH TO SCARE THE HELL OUT OF ANYONE ESPECIALLY DRIVING AROUND WITH MY CHILD. TELLING ME MY VEHICLE COULD LOOSE STEERING AND CAUSE A CRASH WITHOUT PRIOR WARNING AND YET THEY ARE ONLY SENDING OUT 2-3 PARTS A WEEK TO THE DEALERS. I CALLED AS SOON AS I GOT THE LETTER A WEEK AGO. THERE IS STILL 43 PEOPLE A HEAD OF ME, SO THEREFORE THIS IS GOING TO BE WEEKS LIKE 14 WEEKS BEFORE MY CAR CAN BE FIXED. TO SEND A LETTER OUT TO PEOPLE EXPLAINING THE DANGER OF THIS AND TO CONTACT YOUR DEALER RIGHT AWAY. THEY ARE CONCERNED FOR OUR SAFETY. THIS MAKES ME FEEL VERY UPSET AND SCARED TO DRIVE MYSELF AROUND TOWN AND EVEN MORE SO HAVING MY CHILD IN THE CAR WITH ME. I AM OUTRAGED THAT THEY WOULD SCARE PEOPLE LIKE THIS AND MAKE YOU WAIT MONTHS TO GET THE PROBLEM FIXED. I FEEL LIKE TAKING MY VEHICLE AND TRADING IT IN ON ANOTHER MAKE. I CAN NOT BELIEVE THEY ARE MAKING CUSTOMERS RIDE AROUND IN FEAR. *NM

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP(CAUSEWAY FORD) IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP THE SERVICE REPAIR BECAUSE THEY ARE ONLY GETTING 4 PARTS A WEEK. PRESENTLY, THERE ARE 100 OWNERS WAITING TO BE CONTACTED BY THE DEALER FOR THIS REPAIR. NHTSA CAMPAIGN ID NUMBER : 06V288000. *NM

Mileage: 61,000

TL* - THE CONTACTED RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY AND HAS APPROXIMATELY 45,000 MILES. THE CONTACT STATED SHE HAD AN APPOINTMENT SCHEDULED FOR 1/13/07, BUT THE PART DID NOT COME IN SO SHE HAS BEEN RESCHEDULED FOR 2/2/07. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES TO DATE. THE VIN WAS UNAVAILABLE. *NM

Mileage: 45,000

TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS ON HER 2004 CHRYSLER JEEP LIBERTY. THE DEALER HAS HAD TO CANCEL HER APPOINTMENT BECAUSE THE PART DID NOT ARRIVE. THE DEALER WILL CALL THE CONTACT WHEN THEY HAVE THE PART. THE VEHICLE HAS APPROXIMATELY 30000 MILES. *NM

Mileage: 30,000

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL LETTER 06V288000 ON DECEMBER 23, 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THE CONTACT IS AWARE OF THE RISK INVOLVED AND THAT THE INCIDENT MAY CAUSE LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT WARNING. THERE HAS BEEN NO FAILURE TO DATE. *NM THE REPAIRS HAVE BEEN MADE. UPDATED 02/22/07. *JB

Mileage: 31,483

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED TWO DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 3-4 MONTHS IN ORDER FOR THEM TO SET UP SERVICE FOR THE RECALL. NHTSA CAMPAIGN ID NUMBER : 06V288000. NO FAILURE HAS OCCURRED TO DATE.

Mileage: 53,466

TL* - THE CONTACT HAS BEEN CALLING A DEALERSHIP SINCE SEPTEMBER CONCERNING A SAFETY RECALL (NUMBER 06V288000) THAT HE HAD RECEIVED ON HIS 2004 JEEP LIBERTY. THE LAST TIME THAT THE CONTACT CALLED BERGER AUTO DEALERSHIP WAS 01/11/2007, AND HE WAS TOLD THAT THEY ARE NOT GETTING MANY PARTS AND THAT THEY WOULD NOT BE ABLE TO MAKE THE SAFETY REPAIR UNTIL SOMETIME IN APRIL.

Mileage: 15,200

TL* - ON JANUARY 4, 2007 THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY WITH APPROXIMATELY 28, 000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT HAS BEEN PUT ON A WAITING LIST. THE CONTACT HAS ALSO FILED A COMPLAINT WITH CHRYSLER CORPORATION.

Mileage: 28,000

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. CONTACT HAS CALLED A DEALERSHIP (GEORGETOWN CHSYLER JEEP AND DODGE IN NORWALK, CT) AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO REPAIR THE VEHICLE. THE CONTACT IS CONCERN DUE TO THE FACT THAT WHEN SHE DRIVES HER VEHICLE IN COLD WEATHER OR DIVING OVER 50 MPH THERE IS A CRACKLING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE ALSO DRIFTS TO THE RIGHT WHEN BEING DRIVEN. NHTSA CAMPAIGN ID NUMBER : 06V288000

Mileage: 43,000

I OWN A 2004 JEEP LIBERTY. I READ AN ARTICLE IN OUR LOCAL PAPER IN AUGUST 2006 CONCERNING RECALLS. FINALLY RECEIVED THE NOTIFICATION LATE NOVEMBER - SAFETY RECALL #F23 FROM DAIMLER CHRYSLER - LOWER BALL JOINTS. CALLED MY DEALERSHIP IMMEDIATELY. WAS TOLD I WAS ON A WAITING LIST OF 30 AHEAD OF ME AND THAT THE DEALERSHIP WAS ONLY RECEIVING PARTS TO FIX 2 VEHICLES PER WEEK. THIS IS RIDICULOUS BECAUSE I WAS TOLD I COULD LOSE A WHEEL IF THOSE LOWER BALL JOINTS GIVE OUT. WHICH COULD RESULT IS LOSS OF CONTROL OF VEHICLE, ACCIDENT, INJURY OR DEATH. CALLED DEALERSHIP ON 1/9/07 - THERE IS STILL 20 VEHICLES AHEAD OF ME. CALLED AN 800 NUMBER TO DAIMLER CHRYSLER ON 1/10/07 TO COMPLAIN AND MY CALL COULD NOT BE CONNECTED TO A CUSTOMER REPRESENTATIVE. THIS IS WHEN I DECIDED TO FILE A COMPLAINT WITH YOU. THIS VEHICLE IS A FAMILY USED VEHICLE. I HAVE A TEENAGE DAUGHTER DRIVING AND I AM SCARED TO LET HER USE THIS VEHICLE. I UNDERSTAND IT IS NOT MY DEALERSHIPS FAULT - THEY STATE DAIMLER CHRYSLER IS SLOW AT SENDING OUT THE PARTS. THIS IS UNACCEPTABLE TO ME. *JB

TL* - THE CONTACT OWNS 2004 2004 JEEP LIBERTY THAT WAS INCLUDED IN THE BALL JOINT RECALL 06V288000. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA AND, THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NOT FAILURE TO DATE.

Mileage: 57,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALER, AND THEY TOLD HIM THAT THEY WOULD NOT BE ABLE TO FIX THE RECALL UNTIL AUGUST BECAUSE THEY ONLY RECEIVED THREE UNITS A WEEK. HE HAS NOT EXPERIENCED A FAILURE TO DATE.*AK

Mileage: 43,000

I RECEIVED A SAFETY RECALL NOTICE FOR THE LOWER BALL JOINTS FOR MY JEEP. I CALLED ROCKY MOUNTAIN CHRYSLER AND JEEP AND THEY SAID THAT I HAD TO WAIT AT LEAST 3 MONTHS TO GET THE RECALL DONE. *JB

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY WITH 24000 MILES, AND SHE RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT SHE CALLED SEVERAL DEALERSHIPS, AND TWO OF THEM WOULD NOT PUT HER ON A WAITING LIST, AND ONE TOLD HER THAT IT WILL BE MONTHS BEFORE THEY WILL BE ABLE TO REPAIR HER VEHICLE. *AK

Mileage: 28,000

TL* - THE CONTACT RECEIVED RECALL 06V2888000 CONCERNING LOWER BALL JOINTS. THE CONTACT HAS CONTACTED A DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE SEVERAL WEEKS BEFORE SERVICE COULD BE SET UP. THE CONTACT STATED THAT THE DEALERSHIP WAS GETTING 4 PARTS A WEEK. *AK THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 02/27/07*JB

Mileage: 44,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED SEVERAL JEEP DEALERS ,AND THEY TOLD HER THAT IT WILL BE AT LEAST A THREE MONTH WAIT FOR THE VEHICLE TO BE REPAIRED. THE CONTACTWAS NOT SATISFIED WITH THE WAIT TIME.*AK

Mileage: 75,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT HAS CONTACTED SEVERAL DEALERSHIPS IN HER AREA, AND, THEY STATED THAT IT COULD TAKE UP TO TWO MONTHS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NO FAILURE TO DATE.*AK

Mileage: 64,000

I RECEIVED A SAFETY RECALL NOTICE FROM DAMILER CHRYSLER FOR MY JEEP VEHICLE. WHEN I CALLED THE LOCAL DEALER FOR REPAIR SUBJECT TO THIS NOTICE, I WAS TOLD THAT THEY DID NOT HAVE THE REQUIRED PARTS FOR THE REPAIR AND THAT THEY HAD NO IDEA WHEN THEY WOULD HAVE THEM. THEY DECLINED TO SCHEDULE AN APPOINTMENT FOR REPAIR AND GAVE ME NO HELP IN FINDING ANY OTHER REMEDY. THEY SAID: "WE'RE SORRY, WE JUST CAN'T HELP YOU." SO I HAVE A NOTICE THAT MY VEHICLE IS UNSAFE AND THE LOCAL DEALER REFUSING TO DO ANYTHING AT ALL HELPFUL ABOUT REPAIR OR FINDING ANY WAY TO REPAIR THE VEHICLE. *NM

TL* - THE CONTACT RECEIVED A RECALL NOTICE 06V288000 FOR FAULTY BALL JOINTS. AFTER SPEAKING TO THE DEALER THEY DIDNT'T T HAVE THE PART AVAILABLE, NOR DID THEY APPEAR TO BE CONCERNED. THE CONTACT OWNS A 2004 JEEP LIBERTY. *AK

Mileage: 15,000

TL*- THE CONTACT RECEIVED RECALL 06V288000 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE LOCAL DEALER AND THEY ADVISED HER THAT IT WILL BE A 2 MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE CONTACT FELT THAT THIS WAS NOT ACCEPTABLE BECAUSE IT WAS A SAFETY ISSUE. THERE HAVE BEEN NO FAILURES TO DATE.*AK UPDATED 2/6/2007 - *NM

Mileage: 25,000

MONDAY 1/6/07 - TELEPHONED LOCAL DEALERSHIP AND DAIMLER-CHRYSLER (1-800-853-1403) INADEQUATE FOLLOW-UP BY DEALERSHIP AND BY CHRYSLER HOTLINE REPRESENTATIVE. DEALERSHIP INDICATED DUE TO LACK OF ADEQUATE PARTS SUPPLY TO FIX THE PROBLEM THE WAITING LIST IS 7-8 MONTHS . CHRYSLER HOTLINE REP SAYS THEY CAN DO NOTHING EXCEPT ADVISE ME TO CONTACT OTHER DEALERSHIPS. THIS IN NOT ADEQUATE FOLLOW-UP ON A SAFETY RECALL WITHIN A REASONABLE TIME ESPECIALLY ONE LIKE THIS F23 WHICH SEEMS TO HAVE SOME REAL HAZARDS INVOLVED. PEOPLE ADMINISTERING THIS PROGRAM SHOULD BE MADE AWARE THE MFGR. IS NOT ADDRESSING THE RECALLS WITHIN REASONABLE TIME. *JB

TL* - THE CONTACT RECEIVED RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER,AND THEY TOLD HER THAT SHE WILL HAVE TO WAIT UNTIL MAY TO HAVE THE VEHICLE FIXED. THE CONTACT FELT THAT THIS WAS A SAFETY CONCERN BECAUSE SHE HAD TO DRIVE THE JEEP EVERYDAY. THERE HAS NOT BEEN A FAILURE TO DATE.*AK UPDATED 1/31/2007 - THE CONSUMER WAS TOLD THAT THE MANUFACTURER IS ONLY RELEASING 3 ALL JOINT AS WEEK TO THE DEALERS. *NM

Mileage: 32,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. CONTACT HAS CALLED TOWN AND COUNTRY, HER LOCAL DEALERSHIP ,WHO STATED THAT IT COULDTAKE 8-10 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. TO DATE THERE HAS NOT BEEN A FAILURE.

Mileage: 49,000

TL* - WHILE DRIVING A 2004 JEEP LIBERTY AT 65 MPH, WITH CLEAR ROAD CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED OVER. BEFORE THE INCIDENT CONTACT HAD NO WARNING OF ANY MALFUNCTION TO THE VEHICLE. CONTACT TOOK THE VEHICLE TO DISCOUNT TIRE ON 1/04/06, AND THE STATED THAT THE TIRES WERE CUPPING, AND IT PROBABLY HAD TO DO WITH THE LOWER BALL JOINTS WEARING OUT AND GETTING LOOSE. THE CONTACT NEVER RECEIVED A RECALL O6V288000 , AND HE FELT THAT THIS VEHICLE SHOULD BE COVERED UNDER THE RECALL. CONTACT CAN PROVIDE COPIES OF THE POLICE REPORT, REPAIR INVOICE AND PICTURES.

Mileage: 50,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP, WHO STATED THAT THEY WERE WAITING FOR PARTS ,AND DIDN'T KNOW HOW LONG IT WILL TAKE FOR THEM TO SERVICE THE VEHICLE. *AK THE CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. UPDATED 02/06/07. *JB

Mileage: 38,000

I RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS FOR MY JEEP LIBERTY THAT SAID IT COULD RESULT IN A LOSS OF STEERING WITHOUT PRIOR WARNING YET THE PARTS ARE NOT AVAILABLE TO HAVE IT FIXED FOR OVER SIX MONTHS!!!!!!!!!!! HOW AM I SUPPOSE TO FEEL DRIVING MY CAR UNTIL IT IS FIXED???? *NM

TL* - THE CONTACT RFECEIVED NHTSA RECALL 06V288000 ON 2004 JEEP LIBERTY CONCERNING THE LOWER BALL JOIN. THE CONTACT CALLED TRIOANO DODGE, HIS LOCAL DEALERSHIP, THEY STATED THAT THEY DIDN'T HAVE ANY PARTS AVAILABLE ,AND COULDN'T GIVE THE CONTACT AN ESTIMATE ON HOW LONG IT WILL TAKE IN ORDER TO REPAIR HIS VEHICLE. *AK

Mileage: 69,000

TL- THE CONTACT HAS A 2004 JEEP LIBERTY WITH 48000 MILES AND RECEIVED RECALL NOTICE 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT WENT TO THE DEALER, AND THEY TOLD HER THAT THEY RECEIVEDTHREE BALL JOINT KITS A WEEK, AND IT WILL BE A THREE MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE VEHICLE HAS NOT HAD A FAILURE TO DATE, BUT THE CONTACT FELT THAT THISWAS A MAJOR SAFETY CONCERN ,AND WOULD LIKE TO KNOW WHY THEREWAS A LONG WAIT. 8AK

Mileage: 48,000

TL* -THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT FOR THE 2004 JEEP LIBERTY. THE CONTACT EXPLAINED THAT HE HAS BEEN TO THE DEALER, AND THAT TOLD HIM THAT THEY ONLY GET THREE PARTS IN A WEEK. THE CONTACT WAS CONCERNED ABOUT THE VEHICLES SAFETY.*AK

Mileage: 53,000

I WAS PULLING OUT OF A PARKING SPOT, WHERE MY CAR WAS PARKED. I DROVE APPROXIMATELY 5 FEET AND FELT LIKE I HIT SOMETHING. I GOT OUT OF MY CAR AND SAW THAT MY FRONT PASSENGER'S SIDE TIRE HAD COME OFF. THE TIRE FELL OFF/RIM WAS DAMAGED, THERE WAS FLUID LEAKING FROM UNDER THE CAR, AND THERE WAS DAMAGE DONE TO THE BODY OF THE CAR- FENDER. ALL OF THE TIRE BEARINGS ARE BEING CHECKED/REPLACED. *JB

Mileage: 42,000

TL* - THE CONTACTSTATED THAT HE RECEIVED A RECALL 06V288000 FOR 2004 JEEP LIBERTY. HAS CALLED TO MAKE AN APPOINTMENT FOR REPAIRS. THE CONTACT WASTOLD THAT THE PARTS WILL NOT BE IN TO REPAIR THE CAR FOR A MONTH OR TWO. THE CONTACT WOULD LIKE TO KNOW WHAT HE COULD DO TO HAVE THIS CAR REPAIRED SOONER. THE CONTACT HAS NO OTHER COMPLAINTS CONCERNING HIS CAR. THE CONTACT WOULD JUST LIKE TO HAVE THE SAFETY RECALL REPAIRED. DAIMLERCHRYSLER'S TELEPHONE NUMBER WAS 800-853-1403.*AK

Mileage: 62,000

TL* - THE CONTACT RECEIVEDRECALL06C288000 CONCERNING LOWERBALL JOINTS. THE CONTACT CALLED, BERGURON CHRYSLER AND JEEP, THE DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE UP TO 20 WEEKS FOR THEM TO SET UP SERVICE. *AK

Mileage: 20,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 ON 2004 JEEP LIBERTY CONCERNING BALL JOINT FAILURE. THE CONTACT CALLED THE DEALERSHIPS IN HER AREA, THEY STATED THAT IT COULD TAKE 4-12 WEEKS TO SET UP SERVICE. *AK

Mileage: 22,000

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE 06V288000 ON DECEMBER 28, 2006. THE CONTACT WASVERY CONCERNED AND MUST DRIVE THE VEHICLE DAILY TO PERFORM HER JOB. THE DEALER WASUNABLE TO SCHEDULE AN APPOINTMENT BEFORE THE END OF THE MONTH SINCE DAIMLER CHRYSLER WAS ONLY SENDING 3 REPLACEMENT PARTS PER WEEK. TO DATE, THE CONTACT HAS HAD NO PROBLEMS WITH THE JEEP. *AK

Mileage: 57,000

BAD TRANSMISSION AND LOWER BALL JOINT RECALL

Mileage: 1,000

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT VEHICLE WAS 156 ON THE WAITING LIST.*A

Mileage: 20,000

TL* - THE CONTACT STATED THAT HE LOST CONTROL OF VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE HAS APPROXIMATELY 74,000 MILES. THE ROAD CONDITIONS WERE WET. THE CONTACT WAS TURNING RIGHT ON A SHARP CURVE, AND HE LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SPUN AROUND APPROXIMATELY THREE TIMES BEFORE HITTING A CONCRETE BARRIER. THE LEFT BACK BUMPER CAME LOOSE. THE FRONT BLINKERS CAME OFF OF THE VEHICLE. THE FRONT DRIVER'S SIDE WINDOW CRACKED. THE BACK PASSENGER SIDE WINDOW SHATTERED. THE GRILL CAME OFF OF THE VEHICLE. THE CONTACT STATED THAT HE WOULD HEAR A CRACKING NOISE, IN THE TIRE AREA, EVERY TIME HE WENT THROUGH A PUDDLE. THIS NOISE OCCURS WHEN HE IS TRAVELING AS SLOW AS 5 MPH. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY. THERE WAS NO POLICE REPORT FILED. THE FRONT PASSENGER WAS BURNED BY THE SEAT BELT, THE DRIVER AND BACK PASSENGER RECEIVED MINOR INJURIES. THE CONTACT RECEIVED RECALL LETTER 06V288000 TWO-THREE DAYS AFTER THE FAILURE. THE CONTACT BELIEVES THE LOWER BALL JOINT FAILURE WAS THE CAUSE OF THE CRASH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT PLANS TO GET AN ESTIMATE OF DAMAGES. THE CONTACT WILL TAKE PICTURES OF THE VEHICLE.AK

Mileage: 74,000

2004 JEEP LIBERTY SAFETY RECALL INVOLVING FRONT LOWER BALL JOINTS**CC THE CONSUMER RECEIVED A RECALL NOTICE, HOWEVER HE CONTACTED 5 DEALERS AND WAS TOLD THEY WERE ONLY ALLOWED TO SCHEDULE 12 VEHICLES A MONTH. THE CONSUMER WAS PLACED ON A WAITING LIST AND THE ESTIMATED TIME IS 5 TO 6 MONTHS. (RECALL 06V288000). *JB

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE BALL JOINTS. SHE CONTACTED THE DEALERSHIP IN HER AREA ,AND THEY STATED THAT IT COULD TAKE SEVERAL WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK UPDATED 2/16/2007 - AS OF 1/27/2007 THE BALL JOINTS STILL WEREN'T AVAILABLE. THE TIRES WERE WEARING ON THE OUTER SIDEWALL. *NM.

Mileage: 11,000

TL* - THE CONTACT RECEIVED A RECALL FOR LOWER BALL JOINTS. HE CONTACTED DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 20-25 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK

TL* - THE CONTACT RECEIVE A RECALL LETTER 06V288000 FOR A 2004 JEEP LIBERTY. THE CONTACT DOES NOT KNOW THE CURRENT MILEAGE ON THE VEHICLE. THE CONTACT CALLED THE DEALER AND WAS TOLD THEY COULD NOT GIVE HIM A TIME FRAME FOR THE LOWER BALL JOINT PART. THE DEALER TOOK HIS NAME AND NUMBER. PRESENTLY, THERE HAS BEEN NO FAILURE OF THE BALL JOINTS.

TL* - WHILE DRIVING AT 25 MPH THE ENGINE ON A 2002 HYUNDAI SANTA FE COMPLETELY LOST POWER. THE CONTACT STATED THAT THE VEHICLE LOST THE POWER FOR THE STEERING, AND THE POWER BRAKES. THE CONTACT STATED THAT WEATHER AT THE TIME OF THE INCIDENT WAS COLD WITH SOME LIGHT SNOW ON THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP AND CAN PROVIDE A COPY OF THE INVOICE ONCE THE REPAIRS ARE DONE ON HIS VEHICLE.

Mileage: 36,000

TL*- THE CONTACT CALLED IN TO INFORM NHTSA THAT HE DIDN'T RECEIVE RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT STATED THAT WHILE PULLING VEHICLE ON A CLEAR DAY AND ANOTHER VEHICLE FLAGGED HIM DOWN TO INFORM HIM THAT DRIVER'S FRONT FENDER CAME OFF ,AND DRIVER'S FRONT TIRE WAS DAMAGED AS WELL. THE CONTACT WAS DRIVING ABOUT 50 MPH. THE CONTACT TOOK THE VEHICLE TO A DEALERSHIP WHO INFORMED THE CONTACT OF THE RECALL. THE DEALERSHIP INFORMED THE CONTACT THAT IT WOULD COST HIM $100.00 FOR THE DEDUCTIBLE TO HAVE BALL JOINTS REPLACED. THE CONTACT PAID THE DEDUCTIBLE. THE CONTACT CONTACTED CHRYSLER, AND WAS TOLD THAT HE WAS RESPONSIBLE FOR THE DAMAGE TO THE FENDER , AND THAT THEY WOULD NOT REIMBURSE HIM FOR THE DAMAGE OR THE TIRE.*AK

Mileage: 58,000

TL* - THE CONTACT RECEIVED BALL JOINT RECALL 06V288000 . HE CONTACTED THE DEALERSHIP. THEY STATED THAT IT COULD TAKE MONTHS FOR THEM TO SET UP SERVICEAND AND THAT THEY WOULD PUT CONTACT ON A WAITING LIST. *AK UPDATED 2/22/2007 - *NM

Mileage: 30,000

TL* - THE CONTACT RECEIVED THE RECALL 06V288000 FOR LOWER BALL JOINT. THE CONTACT WENT TO THE DEALER, AND THEY TOLD HIM THAT IT WILL BE A THREE MONTH WAIT. THE DEALER TOLD THE CONTACT THAT THEY ONLY GET THREE PARTS A WEEK.*AK

Mileage: 53,000

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THATWAS INVOLVED IN THE BALL JOINT RECALL F23. SHE CONTACTED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE 8-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK

Mileage: 45,000

TL* - THE CONTACT RECEIVED ECA; 23 RECALL L ON DECEMBER 11, 2006 FOR 2004 JEEP LIBERTY. THE RECALL LETTER STATED: THE BALL JOINTS CAN CAUSE LOSS OF STEERING CONTROL OR CRASH WITHOUT PRIOR WARNING. THE DEALER EXPLAINED THAT DAIMLER CHRYSLER WAS SENDING 2 TO 3 PARTS PER WEEK. THE DEALER TOLD HER THAT THIS VEHICLE COULD BE SERVICED IN MARCH 2007. AK THE CONSUMER HAS NOT EXPERIENCED A FAILURE. UPDATED 01/29/07. *JB

Mileage: 13,000

TL* - THE CONTACT RECEIVED A RECALL LETTER F23 FOR LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 6 WEEKS FOR THE LOWER BALL JOINT PART TO ARRIVE. THE CONTACT HAS PRESENTLY NOT EXPERIENCE A FAILURE.*AK UPDATED 1/19/2007 - *NM

TL* - THE CONTACT RECEIVED A RECALL F23 FOR LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER, AND WAS TOLD IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE PART TO ARRIVE. THE DEALER WOULD NOT TAKE HER NAME AND NUMBER. SHE WAS TOLD TO KEEP CALLING BACK. *AK UPDATED 2/16/2007 - AS OF 2/3/2007 THE PART WAS STILL NOT AVAILABLE. THE DEALER DID HOWEVER PLACE THE CONSUMER'S NAME ON THE WAITING LIST. *NM

TL* - THE CONTACT STATED THAT HER 2004 JEEP LIBERTY WAS RECALLED FOR AN ISSUES WITH THE LOWER BALL JOINTS( F23 ), SHE HAS CALLED 3 DEALERS AND THEY TOLD HER THAT IT WILL TAKE THREE WEEKS BEFORE THEY HAVE THE PARTS IN TO REPAIR HER VEHICLE.

Mileage: 25,000

CONSUMER HAS BEEN TOLD BY DEALER IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT TO ARRIVE FOR HER 2004 JEEP LIBERTY. SHE HAS SAFETY CONCERNS.

CONSUMER LETTER CONCERNING THE 2004 LIBERTY RECALL. *TS THE CONSUMER NEVER RECEIVED THE RECALL NOTICE FOR THE BALL JOINTS. THE CONSUMER FOUND OUT ABOUT THE RECALL ON THE JEEP WEBSITE. THE CONSUMER CONTACTED THE LOCAL DEALER WHO INFORMED HIM THAT SINCE HE DID NOT PURCHASE THE VEHICLE FROM THEM THAT THEY COULD NOT GET THE REPLACEMENT PARTS UNTIL NEXT APRIL. *NM

TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HIS 2004 JEEP LIBERTY LOWER BALL JOINTS. THE CONTACT HAS TRIED TO GET SEVERAL DEALERSHIPS TO DO THE REPAIRS ON HIS VEHICLE, UNFORTUNATELY NO ONE CAN DO ANY REPAIRS UNTIL FEBRUARY 2007. ON 12/13/06 THE CONTACT HAD 4 NEW TIRES REPLACED ON HIS VEHICLE, MECHANIC THAT REPLACED THE TIRES STATED THE ALIGNMENT COULD NOT BE DONE BECAUSE OF THE CONDITION OF THE LOWER BALL JOINTS. THE CONTACT ALSO STATED THAT HIS VEHICLE IS DUE FOR INSPECTION NEXT MONTH AND IT WILL NOT PASS. THE CONTACT HAS CONTACTED CHRYSLER CORPORATION AND THEY GAVE HIM A REFERENCE NUMBER 15779532.

Mileage: 50,100

THE CONSUMER RECEIVED A RECALL LETTER (F23) FOR FRONT LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 2 MONTHS FOR THE PART TO COME IN. COSUMER IS CONCERNED WITH VEHICLE SAFETY.

TL* - THE CONTACT RECEIVED RECALL NOTICE F23 (LOWER BALL JOINT). THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP (PLEASANT HILLS JEEP), AND THEY TOLD HER THAT IT WILL BE A TWO MONTH WAIT FOR THE REPAIRS. THEY OFFERED TO CHECK HER LOWER BALL JOINT BUT WOULD NOT REPLACE IT.

Mileage: 20,100

WE OWN A 2004 JEEP LIBERTY THAT WE PURCHASED USED IN 2004 FROM A JEEP DEALER. THIS VEHICLE HAS A BALL-JOINT RECALL. WE NEVER RECEIVED A CONTACT FROM JEEP REGARDING THIS RECALL. I CONTACTED THE LOCAL JEEP DEALER ON NOVEMBER 13 2006 AND ASKED TO BE PUT ON THE LIST. I DID NOT FEEL THAT THE GENTLEMAN THAT TOOK DOWN OUR INFORMATION REALLY CARED AND IT CONCERNED ME BECAUSE AS OF TODAY WE HAD RECEIVED NO CONTACT BACK FROM JEEP. I CALLED JEEP AND WAS TOLD THAT OUR INFORMATION HAD NOT BEEN TAKEN DOWN AND I WAS TOLD THAT WE WOULD BE ADDED TO THE LIST. PER THE INSTRUCTIONS IN THE RECALL YOUR SITE IS LISTED ON THE WEB TO GO TO IF YOU FEEL THAT JEEP IS NOT DOING THEIR JOB PROPERLY REGARDING THIS RECALL AND WITH WHAT I HAVE EXPERIENCED I DO BELIEVE THAT THEY ARE IN FACT NOT HANDLING THIS PROPERLY. *JB

USED CAR 2004 JEEP LIBERTY, BOUGHT AUGUST 2005 WITH 17,000 MILES AND IT NOW HAS 33000. OCTOBER 2005 RIGHT REAR AXLE NEEDED TO BE REPLACED, CONTACT WAS ACCUSED OF HITTING A CURB. IN EARLY 2006 THE LEFT AXLE WENT OUT, AND THE CONTACT WAS ACCUSED OF HITTING THE LEFT CURB. 24,000 MILES FRONT ROTORS NEEDED TO BE REPLACED. CONTACT ACCUSED OF CAUSING PROBLEMS WITH CAR BY DRIVING TO FAST. FINALLY, CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT BALL JOINT OF CAR 12/09/06.

Mileage: 24,000

TL*- THE CONTACT IS CALLING ABOUT SAFETY RECALL FOR HIS JEEP LIBERTY. LOWER BALL JOINT, SAFETY CALL F23. HE IS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE.

TL*-IN AUGUST OF THIS YEAR THE DRIVERS BALL JOINT RUPTURED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. WHEN DRIVER CONTACTED DAIMLER-CHRYSLER SHE WAS INFORMED THAT A RECALL LETTER WOULD BE COMING OUT SOON, THEY WERE WAITING FOR PARTS TO BE STOCKED IN THERE NATIONAL WAREHOUSE. THE CUSTOMER IS UPSET THAT SHE IS JUST RECEIVED RECALL LETTER IN DECEMBER. THE CONTACT ALSO STATED THAT HER FRONT BUMPER FELL OFF THE VEHICLE.

TL*- THE CONTACT CALLED ABOUT NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT CALLED THE DEALERSHIP AND THE DEALERSHIP EXPLAINED THAT DUE TO THE LACK OF PARTS THEY WILL NOT BE ABLE TO WORK ON VEHICLE FOR ANOTHER 2 MONTHS.

Mileage: 64,000

TL*- THE CONTACT CALLED REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT TOOK THE VEHICLE TO DEALERSHIP IN BANGOR, MAINE AND THEY STATED THAT THEY WILL NOT ABLE TO PERFORM ANY WORK UNTIL SPRING OF 2006, WHICH THE DEALER STATED IS THE APPROXIMATELY DATE THE MANUFACTURE WILL BE SENDING THE PARTS FOR THE RECALL.

TL*- THE CONTACT STATED THAT HIS VEHICLE, A 2004 JEEP LIBERTY, HAS BEEN RECALLED DUE TO THE LOWER BALL JOINTS. THE CONTACT HAS STATED THAT THE DEALERSHIP HAS ORDER THE PART BUT THINKS THAT THE DEALERSHIP IS TAKING THEIR TIME. THIS PART WAS ORDERED RIGHT BEFORE THANKSGIVING. CONTACT FEELS THAT HE'S GETTING THE RUN AROUND FROM DEALERSHIP AND WANTED NHTSA TO BE INFORMED OF THIS SITUATION. THE CONTACT ALSO CALL THE CHRYSLER CORPORATION AND DID NOT GET ANY SATISFACTORY RESPONSE. THE CONTACT IS CONCERNED ABOUT THIS SAFETY ISSUE, BECAUSE HIS WIFE IS STILL DRIVING THE VEHICLE

Mileage: 16,000

TL*- THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN BALL JOINT RECALL. HE HAS CONTACTED HIS DEALERSHIP ON SEVERAL OCCASIONS TO NO AVAIL. THE DEALER STILL DOES NOT HAVE THE PART IN. HE HAS CONTACTED CHRYSLER HOT-LINE ASKING IF HE CAN TAKE HIS JEEP TO AN OUTSIDE MECHANIC. CHRYSLER HOT-LINE HAS ADVISED HIM AGAINST THIS. HE TOOK THE VEHICLE TO HAVE IT LOOKED AT AND WAS INFORMED HE DEFINITELY NEEDS NEW BALL JOINTS. HIS WIFE DRIVES THIS VEHICLE ABOUT 20 MILES A DAY AND HE IS VERY CONCERNED ABOUT GETTING THE PROBLEM CORRECTED.

DEALER QUOTED ME 47 WEEKS TO REPLACE JEEP LIBERTY LOWER BALL JOINT, REFER TO SAFETY RECALL F23. CONTACTED JEEP HOTLINE AND THEY INDICATED THIS WAS AN ACCEPTABLE WAITING PERIOD. A WAITING PERIOD OF 47 WEEKS IS A SERIOUS SAFETY HAZARD. *JB

Mileage: 45,000

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 WAS RECEIVED ON 12/05/2006, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. WHEN THE SALES/SERVICE DEALER WAS CALLED, THE CONTACT WAS INFORMED A NAME AND NUMBER WOULD BE ADDED TO THE WAIT LIST, BUT THERE WAS NO TIME FRAME TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED.

Mileage: 25,000

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED; THE SERVICE DEALER WAS CALLED FOR AN APPOINTMENT. THE SERVICE DEALER INFORMED THE CONTACT THE VEHICLE WAS 194TH ON THE WAIT LIST AND ONLY 3 REPLACEMENT KITS WERE DELIVERED EACH WEEK. THE MANUFACTURER WAS NOTIFIED.*JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A PRONOUNCED VIBRATION WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 50,000

DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED; THE SERVICE DEALER WAS CALLED TO SET AN APPOINTMENT FOR THE RECALL REPAIR. THE SERVICE DEALER WAS UNABLE TO SERVICE THE VEHICLE DUE TO A DELAY IN RECEIVING PARTS. THE MANUFACTURER WAS NOT CONTACTED.

Mileage: 18,000

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 25,000

DT*: THE CONTACT STATED THE VEHICLE HAD BEEN ON A WAITING LIST FOR RECALL # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT FOR OVER A MONTH. THE SERVICE DEALER HAD NOT RECEIVED ANY REPLACEMENT KITS IN OVER A WEEK AND A HALF. THERE WAS NOISE COMING FROM THE FRONT END OF THE VEHICLE, WHEN MAKING TURNS, THAT MAY BE ATTRIBUTED TO THE LOWER BALL JOINT PROBLEM. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/12/2007 - *NM

Mileage: 27,000

DT*: THE CONTACT STATED A NHTSA RECALL LETTER #06V288000 WAS RECEIVED REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. UPDATED 1/29/2007 - *NM

Mileage: 12,000

I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER ABOUT MY 2004 JEEP LIBERTY ABOUT A SAFETY RECALL F23-LOWER BALL JOINTS. THIS RECALL STATES THAT "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". TRYING TO MAKE AN APPOINTMENT WITH THE DEALER TO REPAIR THE PROBLEM REVEALED THERE WOULD BE AN 8 WEEK WAIT BECAUSE THE PARTS ARE NOT AVAILABLE. I LEARNED FROM THE DEALER (AND LATER VERIFIED BY CALLING DAIMLER CHRYSLER AT 1.800.853.1403) THAT DAIMLER CHRYSLER IS MAKING ONLY 3 REPLACEMENT PARTS AVAILABLE TO DEALERS PER WEEK! IF THIS IS SUCH A POTENTIALLY DANGEROUS SITUATION, DOESN'T DAIMLER CHRYSLER HAVE AN OBLIGATION TO MAKE MORE PARTS AVAILABLE TO DEALERS OF THEIR DEFECTIVE CARS? I UNDERSTAND THAT WE ARE TALKING ABOUT A LOT OF CARS, BUT THAT DOES NOT CHANGE THE FACT THAT I AM DRIVING A DEFECTIVE VEHICLE WHICH I WILL HAVE TO CONTINUE TO DRIVE FOR ANOTHER 8 WEEKS. HOW CAN SUCH A HUGE CORPORATION NOT INSURE THAT PARTS ARE AVAILABLE TO THEIR DEALERS IN A MORE TIMELY FASHION? WHAT HAPPENS IF INDEED A CRASH OCCURS WITHOUT PRIOR WARNING DURING THAT WAITING PERIOD? WHAT WILL DAIMLER CHRYSLER SAY AND DO THEN? THIS IS A SHAMEFUL EXAMPLE OF VIOLATING THE PUBLIC TRUST-AND THIS CAR IS NOT CHEAP-THEY ARE CERTAINLY NOT SAYING-HOLD YOUR PAYMENTS UNTIL THE CAR IS REPAIRED. WHAT CAN I DO BUT WAIT?*JB

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 34,000

I RECEIVED A SAFETY RECALL F23-LOWER BALL JOINTS NOTICE. THIS IS CASE EA06008. I CALLED MY LOCAL DEALER, HOSELTON IN EAST ROCHESTER, NY. I WAS INFORMED THAT THE WAIT TIME WOULD BE APPROXIMATELY 40 (FORTY) WEEKS. THIS DOES NOT SEEM TO BE A REASONABLE TIME FRAME TO ME. *JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON ROUGH ROAD CONDITIONS, A SQUEAKING NOISE WAS PRESENT WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/28/2006 - *NM

Mileage: 40,000

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 12/8/2006. IN OCTOBER, 2006, THE INDEPENDENT MECHANIC INFORMED THE CONTACT THE BALL JOINTS WERE UNDER A RECALL AND THE VIN WAS INCLUDED IN THE RECALL. WHEN THE SERVICE DEALER WAS NOTIFIED, THE CONTACT WAS INFORMED THERE WAS A WAIT LIST AND THE PARTS WERE BACK ORDERED. WHEN THE MANUFACTURER WAS CONTACTED, THE CONTACT WAS INFORMED AN APPOINTMENT COULD BE SCHEDULED TO INSPECT THE BALL JOINTS BUT THE PARTS WERE STILL BACK ORDERED.

Mileage: 81,000

DT*: THE CONTACT STATED WHILE TRAVELING 58 MPH ON DRY ROAD CONDITIONS, THE VEHICLE HIT A POTHOLE, AND A LOUD POP WAS HEARD FROM THE FRONT END. THE VEHICLE LANDED IN A DITCH, AND UPON VISUAL INSPECTION, THE FRONT PASSENGER FENDER WAS SITTING ON TOP OF THE FRONT PASSENGER TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THAT THE FRONT LOWER BALL JOINT HAD FRACTURED IN TWO. THE CONTACT ENCOUNTERED A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE CONTACT NEVER RECEIVED A RECALL NOTICE, AND PLANNED TO NOTIFY THE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA.

Mileage: 33,398

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 35,885

I WAS DRIVING MY MOTHER'S JEEP LIBERTY ON THURSDAY MORNING AND I ACCIDENTALLY VEERED OVER TO THE RIGHT AND WENT OVER A SANDBAG ON THE ROAD. THE CAR FLIPPED OVER AND SPUN OUT OF CONTROL AND I WAS UNABLE TO GRASP ANY CONTROL OF THE CAR. THE CAR WAS COMPLETELY TOTALED. HOWEVER, I DO FEEL THAT THIS LOSS WAS NOT A CAUSE OF HIT SUCH A SMALL OBJECT ON THE ROAD BUT RATHER THAT THE SUSPENSION ON THIS SUV WAS NOT REINFORCED PROPERLY. I WAS NOT AWARE AT THE TIME, UNTIL AFTER RESEARCHING THIS VEHICLE THAT A RECALL WAS FOUND FOR THIS MAKE AND MODEL. *NM

Mileage: 48,395

I HAVE A 2004 JEEP LIBERTY. IT IS STILL COVERED UNDER WARRANTY. FIRST I HAD TROUBLE WITH THE TRANSMISSION. IT IS NOT SHIFTING PROPERLY. I TOOK IT TO TWO DEALERS WHO TOLD ME THAT THERE WAS NOTHING WRONG WITH IT. I THEN FOUND OUT FROM MY LOCAL MECHANIC THAT MY BALL JOINTS WERE BAD. HE TOOK ME RIGHT UNDER THE CAR AND SHOWED THEM TO ME...THEY ARE LOOSE. I TOOK IT TO ONE DEALER FOR THIS, AND ONCE AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT. I WAS TOLD THAT IT MET THEIR "FACTORY SPECS". I NOW SUSPECT THAT THIS IS WHY MY TRANSMISSION WAS DEEMED O.K...IT MET THEIR "FACTORY SPECS". WHY BOTHER HAVING A WARRANTY IF YOUR NOT GOING TO TAKE CARE OF PROBLEMS WITH THE VEHICLE??? I NOW FIND OUT THAT MY VEHICLE IS INCLUDED IN A RECALL FOR....SURPRISE, SURPRISE....BAD BALL JOINTS!!! ONLY PROBLEM IS, I HAVE TO WAIT (AND DRIVE AROUND WITH BAD BALL JOINTS) UNTIL THEY GET AROUND TO SENDING ME THE NOTICE. TOTALLY UNSAFE AND NOT GOOD FOR MY TIRES. THIS COULD OF BEEN TAKEN CARE OF 3 MONTHS AGO WHEN I ORIGINALLY TOOK IT IN. *NM

DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, # 06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 32,000

I BROUGHT MY 2004 JEEP LIBERTY INTO MILFORD JEEP FOR SAFETY RECALL F23. THE RECALL WAS TO REPLACE THE LOWER BALL JOINTS. WHEN I ASKED IF A WHEEL ALIGNMENT WAS GOING TO BE DONE, THEY SAID IT WOULD NOT BE DONE. IN CHECKING WITH DAIMLERCHRYSLER, I FOUND OUT THAT THEY DO NOT APPROVE A WHEEL ALIGNMENT AND, IF ONE IS DONE, IT WOULD BE AT THE OWNER'S EXPENSE. I KNOW THE ALIGNMENT WAS GOOD PRIOR TO THE BALL JOINT REPLACEMENT AS MY TIRE WEAR WAS EVEN. BUT,NOW I WILL HAVE TO HAVE A WHEEL ALIGNMENT DONE AS THERE IS INDICATIONS IN MY STEERING THAT SUGGEST IT NEEDS AN ALIGNMENT. I CAN NOT BELIEVE THAT A BALL JOINT REPLACEMENT SHOULDN'T INCLUDE A WHEEL ALIGNMENT. EVEN IF I WAS EXPERIENCING THE PROBLEM THAT THE SAFETY RECALL ADDRESSED, IT WOULD BE BECAUSE OF THE DEFECTIVE BALL JOINT ASSEMBLIES THAT WERE IN THE JEEP LIBERTY. *NM

DT*: THE CONTACT STATED ON OCTOBER 17, 2006, THE LOWER BALL JOINT FRACTURED WHILE THE VEHICLE WAS TRAVELING 40 MPH. THE VEHICLE WAS TOWED TO THE SERVICE DEALER AND BOTH LOWER BALL JOINTS WERE REPLACED ACCORDING TO RECALL # 06V288000 REGARDING, SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE MANUFACTURER WAS NOTIFIED.

Mileage: 38,222

DT*: THE CONTACT STATED THAT CONFLICTING INFORMATION WAS RECEIVED REGARDING THE STATUS OF THE VEHICLE AND WHETHER OR NOT THE VIN WAS INCLUDED IN RECALL# 06V288000 PERTAINING TO THE LOWER BALL JOINT. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VIN WAS NOT INCLUDED, HOWEVER ANOTHER STAFF MEMBER AT THE MANUFACTURER WAS CONTACTED, AND STATED THAT THE VIN WAS INCLUDED. A SERVICE DEALER WAS ALSO CONTACTED, WHO STATED THAT THE VIN WAS INCLUDED. NO RECALL NOTICE WAS SENT TO THE CONTACT. UPDATED 12/15/06. *JB

Mileage: 27,700

THE FRONT PASSENGER SIDE BALL JOINT SEPARATED FROM THE STEERING KNUCKLE. MY TIRE THEN CRASHED INTO THE PAVEMENT WHILE I WAS DRIVING CAUSING MY TIRE TO BLOW OUT & BREAK MY WHEEL (RIM). NO REPAIRS HAVE BEEN DONE TO MY VEHICLE AS OF YET. DAIMLER CHRYSLER IS DENYING THAT MY VEHICLE IS PART OF THE RECALL. *NM

Mileage: 38,000

DT*: THE CONTACT STATED WHILE BRAKING AT VARIOUS SPEEDS, THERE WAS A VIOLENT SHAKING IN THE STEERING COLUMN AND THE BRAKE PEDAL CAUSED A MODERATE LOSS OF CONTROL. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP WHO DETERMINED THAT BOTH LOWER BALL JOINTS WERE WORN TO THE POINT OF SEPARATION. THERE WERE NO IMMEDIATE REPAIRS MADE. THERE WAS A NHTSA RECALL # 06V288000 PERTAINING TO THE LOWER BALL JOINTS THAT WAS DUE TO BEGIN IN SEPTEMBER OF 2006. UPDATED 09/13/06. 8JB

Mileage: 48,240

I RECENTLY BROUGHT THE RECALL INFORMATION UP TO MY DEALER, BERTERA METRO JEEP, DURING A ROUTINE OIL CHANGE. THEY TOLD ME THERE WAS NO SUCH RECALL. ON 8/22/06, I WAS DRIVING MY 2004 JEEP LIBERTY WHEN ALL OF A SUDDEN MY WHOLE CAR JUST STOPPED AND MY FRONT SUSPENSION DROPPED. I CONTACTED BERTERA METRO JEEP AND THEY STILL STATED THERE WAS NO SUCH RECALL. I WAS SHAKEN UP AND SCARED NOT TO MENTION THE DAMAGE TO MY VEHICLE. NOW THEY ARE TELLING ME THAT THEY WILL ONLY FIX THE BALL JOINT AND ARE NOT RESPONSIBLE FOR MY TIRE DAMAGE OR ANY OTHER DAMAGE. WHAT SHOULD I DO? *JB

Mileage: 20,370

FROM A PARKING SPOT I WAS PULLING FORWARD AND TO THE RIGHT. AFTER ABOUT THREE FEET THE RIGHT FRONT TIRE OF THE VEHICLE SEPARATED FROM THE LOWER CONTROL ARM. I STOPPED THE VEHICLE IN PLACE AND CALLED FOR A TOW TRUCK. I BELIEVE THIS INCIDENT IS RELATED TO NHTSA CAMPAIGN NUMBER: 06V288000 INVOLVING JEEP LIBERTIES OF MY YEAR, MAKE AND MODEL. PICTURES ARE AVAILABLE UPON REQUEST. *JB

Mileage: 42,000

DRIVING 25 MILES PER HOUR IN A 2004 JEEP LIBERTY AND THE RIGHT FRONT LOWER BALL JOINT BROKE OFF. THERE WAS NO WARNING. THE SUSPENSION FELL AND THE TIRE FELL IN. THE CAR HAD TO BE FLATBEDED TO THE REPAIR SHOP WHERE IT WAS FIXED UNDER WARRANTY BUT THEY DID NOT REPLACE THE DRIVER SIDE WHICH THEY SHOULD OF BECAUSE THERE IS A RECALL IN 2 WEEKS. *NM

Mileage: 38,422

DT*: THE CONTACT STATED THE VEHICLE'S FRONT SUSPENSION BALL JOINT SEPARATED WHILE DRIVING 5 MPH UNDER NORMAL ROAD CONDITIONS. THE VEHICLE DROVE DOWN A DRIVEWAY, MADE A QUICK RIGHT TURN, WHEN THE RIGHT FRONT END SUDDENLY COLLAPSED MAKING A LOUD METALLIC SOUND. THE VEHICLE WOULD NOT MOVE. A TOWING SERVICE WAS CONTACTED AND THE LEFT FRONT END COLLAPSED WHEN THE VEHICLE WAS PUT IN REVERSE WHILE ATTEMPTING TO PLACE IT ON THE TOW TRUCK. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THIS PROBLEM MAY BE RELATED TO AN UPCOMING RECALL THAT WAS CURRENTLY UNDER INVESTIGATION. PRIOR TO THE FAILURE, THE CONTACT EXPERIENCED RESISTANCE IN STEERING. THE NATURE OF THE FAILURE WAS PERMANENT.

Mileage: 31,146

2004 JEEP LIBERTY. BALL JOINT FAILED WHILE DRIVING. *JB

Mileage: 52,000

ON AUGUST 16TH, 2006 MY WIFE AND I WERE ON OUR WAY HOME WHEN HER 2004 JEEP LIBERTY CAME TO A ABRUPT STOP WHILE IN TRAFFIC (ABOUT 20-25 MPH TO 0 MPH IN A FLASH OF A SECOND, THRUSTING US BOTH FORWARD). THE ROAD CONDITIONS WERE NOT GOOD (HEAVY RAIN, LOW VISIBILITY), HOWEVER, OUR TRIP WAS UNEVENTFUL UP TO THIS POINT. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP THEREAFTER. MY COMPLAINT STEMS FROM THE EARLIER CONVERSATION MY WIFE HAD WITH A LOCAL CHRYSLER-DODGE-JEEP DEALERSHIP (BAXTER AUTO GROUP). UPON CALLING THEM ON MONDAY AUGUST 14TH, 2006 TO RESERVE AN APPOINTMENT SHE WAS ASKED TO DESCRIBE THE PROBLEM. SHE NOTED THAT THERE SEEMED TO BE PROBLEMS WITH THE STEERING... AND THAT THE WHEELS SEEMED TO "GRIND" WHEN TURNING THE VEHICLE. WE HAD HEARD ON FROM HER FATHER THAT CERTAIN JEEPS WERE BEING RECALLED FOR STEERING AND OR FRONT SUSPENSION PROBLEMS. WHEN SHE ASKED THE SERVICE PERSON WHETHER OR NOT SHE SHOULD BE CONCERNED HE NOTED THAT, "IF THE PROBLEM IS NOT OCCURRING ALL OF THE TIME THEN SHE SHOULD WAIT UNTIL THE RECALL BEGINS IN SEPTEMBER." THE DEALERSHIP WAS DEFINITELY NOT PROACTIVE IN HELPING US WITH THIS PROBLEM. I COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED TO THE TWO OF US IF THIS VEHICLE FAILURE HAPPENED ONE TO TWO MINUTES EARLIER ON THE FREEWAY DRIVING 60 MPH (IN HEAVY RAIN WITH MODERATE TRAFFIC). THOUGH THE RECALL ON THE 2003-2006 MODEL YEAR JEEP LIBERTY DOES NOT START UNTIL SEPTEMBER I WOULD REALLY LIKE TO SEE CHRYSLER BECOME MORE PROACTIVE. IF SOMEONE HAS THE SAME PROBLEMS AS WE DID... THEN THE DEALERSHIPS SHOULD WASTE NO TIME AT ALL AND REMIND THE DRIVER THAT THEY ARE NOW DRIVING AT THEIR OWN RISK. OR A BETTER IDEA WOULD BE TO NO LONGER DRIVE THE VEHICLE. PLEASE FEEL FREE TO CONTACT ME FOR ANY OTHER INFORMATION. *NM

BALL JOINT BROKE GOING 25 MILES PER HOUR. ONLY 35,0000 MILES ON CAR. THERE WAS NO WARNING. VERY VIOLENT STOP. ONLY REPLACING BROKEN PART WITH SAME PART. THE CAR IS A JEEP LIBERTY 2004. *NM

I WAS CHARGED FOR BALL JOINT REPLACEMENTS FOR MY JEEP LIBERTY 2004 AT 40,000 MILES. CHRYSLER IS TELLING ME THAT MY SUV WAS NOT INCLUDED IN THE RECENT "BALL JOINT" RECALL. THEREFORE NO FREE REPALCEMENT. I THINK THE MANUFACTOR NEEDS TO RETHINK THIS POLICY AS I HAVE NEVER HEARD OF BALL JOINTS GOIN OUT AFTER 2 YEARS.

Mileage: 40,000

2004 JEEP LIBERTY POOR / SLOPPY STEERING... SERVICE STATION OBSERVED MORE THAN 1/4 INCH PLAY IN LOWER LEFT BALL JOINT AT 48,000 MILES OF MOSTLY HIGHWAY DRIVING REPAIRS NOT YET PERFORMED BUT BALL JOINT MUST BE REPLACED. *NM

Mileage: 48,300

BOTH BALL JOINTS ON MY 2004 JEEP LIBERTY FAILED. SUV HAD LESS THAN 40000 MILES. *NM

Mileage: 41,003

MY 2004 JEEP LIBERTY WAS RECENTLY CHECKED FOR SEVERE STEERING NOISE AT BROWN'S JEEP DEALERSHIP IN MEDFORD NY AND I WAS ADVISED THERE WAS NOTHING WRONG WITH IT. WELL ON 8/5/06 THE FRONT PASSENGER SIDE LOWER BALL COLLAPSED WHILE OPERATING THE VEHICLE WITH MY FAMILY INSIDE CAUSING THE FRONT END TO SLAM DOWN AND I LOST FULL STEERING CONTROL. ACCORDING TO THE NHTSA SITE AS WELL AS JEEP OWNER INTERNET SITES, DAIMLER/CHRYSLER SHOULD HAVE KNOW ABOUT THIS POTENTIALLY CATASTROPHIC DEFECT AND YET DID NOTHING UNTIL A RECALL THAT IS SUPPOSEDLY BEING ISSUED IN SEPT 06'. ONE MINUTE PRIOR AND IT WOULD'VE OCCURRED AT HIGHWAY SPEED AS I HAD JUST GOTTEN OFF THE PALISADES PKWY IN NY WITH POTENTIALLY TRAGIC RESULTS TO MY FAMILY. PLEASE DO NOT OPERATE YOUR 2002-2006 JEEP LIBERTY UNTIL YOU HAVE HAD THIS SITUATION CORRECTED IMMEDIATELY! *NM

Mileage: 23,000

DT*: THE CONTACT STATED THE DEALER AND MANUFACTURER WERE CALLED ABOUT A POSSIBLE RECALL TO BE ISSUED; NHTSA ACTION #EA06008 . THE MANUFACTURER STATED THAT THE RECALL WOULD NOT BE ISSUED UNTIL SEPTEMBER. SOON AFTERWARDS, WHILE BACKING OUT OF A PARKING SPACE TRAVELING 3 MPH ON NORMAL ROAD CONDITIONS, THE FRONT LOWER BALL JOINTS SEPARATED AND THE CONNECTIONS FELL OUT. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DETERMINED THE BALL JOINT WOULD BE REPLACED WITH THE SAME DEFECTIVE PART AND RECOMMENDED THAT THE CONTACT CALL THE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED HOWEVER ADDITIONAL ASSISTANCE WAS DENIED.

Mileage: 49,700

DT*: THE CONTACT STATED WHILE DRIVING 15MPH ACROSS THE RAILROAD TRACKS, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE LOWER BALL JOINTS. THE MANUFACTURER WAS NOT CONTACTED.

Mileage: 50,200

DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE, THE BALL JOINTS FAILED WHICH MADE THE VEHICLE UN-DRIVABLE. THE VEHICLE WAS TOWED TO A SERVICE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT OBSERVED A NEWS REPORT PERTAINING TO THE PROBLEMS WITH THE VEHICLE AND CONTACTED THE MANUFACTURER AGAIN. THE MANUFACTURER OFFERED A REIMBURSEMENT FOR THE REPAIR COSTS. UPDATED 09/13/06. *JB

Mileage: 36,000

MY HUSBAND HAD BEEN SAYING THAT THE STEERING WAS REALLY TIGHT AND WHEN YOU TURNED YOU ACTUALLY HAD TO TURN THE WHEEL TO STRAIGHTEN THE CAR BACK OUT NORMALLY THE WHEEL WILL COME BACK ON ITS ON IN ALL OTHER VEHICLES THAT WE HAVE HAD. I WAS EXITING A SHOPPING MALL PARKING LOT WHEN ALL OF THE SUDDEN IT SOUNDED AND FELT LIKE THE BOTTOM HAD FALLEN OUT OF MY JEEP. SO I STOPPED THERE IN THE MIDDLE OF THE ROAD. MY MOTHER WHO WAS WITH ME SUGGESTED THAT SHE THOUGHT I HAD A FLAT TIRE. I GOT OUT OF THE VEHICLE AND DID NOT HAVE A FLAT TIRE INSTEAD MY LOWER LEFT BALL JOINT HAD FALLEN OUT AND WAS SITTING IN THE INSIDE WHEEL WELL ON THE DRIVERS SIDE. IT WAS TOWED TO THE JEEP DEALERSHIP WHERE IT WAS PURCHASED AND REPAIRED THE FOLLOWING MONDAY. OF COURSE IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY THAT CAME WITH MY CAR SO I HAD TO PAY OUT OF POCKET. *NM

Mileage: 56,759

VEHICLE WAS DIAGNOSED AFTER ONLY 50K MILES THAT BALL JOINTS AND SWAY BAR WAS "BAD". VEHICLE WAS IN REVERSE, GOING LESS THAN 5 MPH WHEN THE VEHICLE SUDDENLY DROPPED ON THE FRONT PASSENGER SIDE WITH A LOUD THUD AND A GRINDING. UPON OBSERVATION, THE BALL JOINT HAD COME LOOSE FROM THE WHEEL, DROPPING THE AXLE TO THE GROUND. THIS CAUSED THE WHEEL TO PUSH UP ON THE FENDER, BENDING IT OUT OF PLACE. BALL JOINT AND LOWER CONTROL ARMS WAS REPLACED. *JB

Mileage: 56,000

VEHICLE WAS DIAGNOSED AFTER ONLY 50K MILES THAT BALL JOINTS AND SWAY BAR WAS "BAD". VEHICLE WAS IN REVERSE, GOING LESS THAN 5 MPH WHEN THE VEHICLE SUDDENLY DROPPED ON THE FRONT PASSENGER SIDE WITH A LOUD THUD AND A GRINDING. UPON OBSERVATION, THE BALL JOINT HAD COME LOOSE FROM THE WHEEL, DROPPING THE AXLE TO THE GROUND. THIS CAUSED THE WHEEL TO PUSH UP ON THE FENDER, BENDING IT OUT OF PLACE. BALL JOINT AND LOWER CONTROL ARMS WAS REPLACED. *JB

Mileage: 56,000

HI, I WAS DRIVING ON I405 NORTH NEXT TO RIGHT MOST LANE ON 28TH APRIL IN A 2004 JEEP LIBERTY SPORT AND LOST CONTROL BECAUSE OF THE STEERING PROBLEM, WHEN I TRIED TO GAIN CONTROL THE STEERING WHEEL BECAME JAMMED AND I WASN'T ABLE TO GAIN CONTROL AND HIT THE CONCRETE DIVIDER AFTER CROSSING ALL THE LANES . I CAME TO KNOW THE BALL JOINT DEFECT AFTER READING THE RECALL NEWS OF JEEP LIBERTY VEHICLES. I PUT FORWARD 3 THEORIES BEHIND THE ACCIDENT TO THE INSURANCE COMPANY. I CLEARLY MENTIONED THEM THE STEERING WHEEL WAS JAMMED SO I DIDN'T ABLE TO STEER. THE POLICE CRUISER PUSHED MY VEHICLE TO THE BREAK DOWN LANE. THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE IS WITH THE CENTURY 21 INSURANCE COMPANY. THE 3 THEORIES I PUT I) STEERING FAILURE. II) TIRE BURST III) HIT AND RUN BY SOME OTHER VEHICLE. THE INSURANCE COMPANY IS STILL INVESTIGATING THE ACCIDENT. I GOT A REPORT FROM THEM WHERE THEY MENTIONED NOTHING WRONG WITH THE TIRES. THE THIRD OPTION POLICE REPORT TELLS NOTHING. I TOLD THE INSURANCE COMPANY TO LOOK IN TO STEERING FAILURE AS THE VEHICLE STILL WITH THEM. I HAVE NOT HEARD THE INVESTIGATION RESULT FROM THEM YET. WHEN I READ THE NEWS ARTICLE TODAY, WHICH CONFIRMS MY FIRST THEORY. MY JEEP WAS A 2004 MODEL AND HAS 26,470 MILES AT THE TIME OF ACCIDENT. I CAN PROVIDE THE JEEP COMPANY ANY INFORMATION THEY NEED. *JB

Mileage: 26,470

DT*: THE CONTACT STATED THAT WHILE DRIVING 10 MPH, CONTROL OF THE VEHICLE WAS LOST. SINCE THE VEHICLE WAS TRAVELING AT A LOW SPEED THE VEHICLE COULD BE STOPPED. THE SERVICE DEALER DETERMINED THAT THE FRONT BALL JOINT SEPARATED FROM THE STEERING KNUCKLE.

Mileage: 50,819

RIGHT FRONT BALL JOINT BROKE ON MY 2004 JEEP LIBERTY. FORTUNATELY WE WERE TRAVELLING AT A SLOW SPEED. SERVICE MANAGER AT DEALER REPORTED NO CORROSION.

Mileage: 43,210

2004 JEEP LIBERTY - LOWER PASSENGER SIDE BALL JOINT BROKE WHILE IN MOTION. THIS CAUSED A CONSIDERABLE AMOUNT OF DAMAGE AND REPAIR OF THE VEHICLE AND NEARLY CAUSED MY DEATH. *NM

Mileage: 65,120

1)LOUD NOISE IN THE FRONT 2) THEN A JERK OF THE CAR TO THE RIGHT 3)LOUD BANG, SOUNDED AS IF SOMETHING JUST DROPPED TO THE GROUND 4) COULD NOT CONTROL THE VEHICLE. *NM

Mileage: 32,254

WHILE LEAVING A PARKING AREA THE BALL JOINT DROPPED OFF. NOTHING LED UP TO THIS MAJOR PROBLEM. A TOW TRUCK WAS CALLED TO DELIVER THE JEEP LIBERTY 2004 TO THE LOCAL JEEP DEALER IN WILMINGTON, NC (NEUMIRTH JEEP) DEALER STATES IT IS NOT A WARRANTY ITEM. WE WILL PURSUE LEGAL ACTION IF NECESSARY. A VERY DANGEROUS CRASH COULD HAVE HAPPENED IF IT WAS ON A MAJOR HIGHWAY. *NM

Mileage: 39,000

ON SUNDAY MORNING, I NOTICED THAT THE CAR WAS PULLING ODDLY TO THE LEFT. WHILE DRIVING HOME FROM DINNER IN THE EVENING, I STOPPED AT A STORE AND WHEN LEAVING HEARD A LOUD THUMP AND SCRAPING NOISE. THE RIGHT PASSENGER SIDE TIRE WAS RUBBING UP AGAINST THE STEERING WELL. A TOW TRUCK WAS CALLED TO TOW THE VEHICLE TO THE LOCAL JEEP DEALER AND IN THE PROCESS HE MENTIONED THAT THIS WAS A BALL JOINT ISSUE. IN SPEAKING WITH THE DEALERSHIP TODAY, THEY HAVE DETERMINED THAT THIS WAS A FAILURE OF THE RIGHT BALL JOINT WHICH CAUSED SEPARATION FROM THE STEERING COLUMN. THIS VEHICLE HAS ONLY 41,000 MILES ON IT. THE VEHICLE HAS NOT YET BEEN FIXED BUT IT HAS BEEN RECOMMENDED THAT BOTH THE RIGHT AND LEFT BALL JOINTS BE REPLACED IN THE CAR. THIS VEHICLE IS 5,000 MILES FROM FACTORY WARRANTY AND THEREFORE I'M TOLD THAT THIS WILL NOT BE COVERED BY THE MANUFACTURER. IT WAS ALSO MENTIONED TO ME THAT A RECALL WAS CONDUCTED FOR THE 2002 AND 2003 MODELS OF THIS SAME VEHICLE BUT NOTHING FOR 2004. CHRYSLER IS STILL INVESTIGATING THE SITUATION WITH THE DEALER BUT THEY HAVE ALREADY TOLD ME THAT THIS WAS NOT AN ISSUE THAT I COULD HAVE PREVENTED AND WAS NOT CAUSED BY NORMAL WEAR AND TEAR. WE WERE 5 MINUTES FROM GETTING ON THE HIGHWAY WHERE, IF THIS FAILURE HAD OCCURRED AT THAT HIGH RATE OF SPEED, WOULD HAVE CAUSED A RATHER MAJOR INCIDENT. CHRYSLER, AT BEST, HAS TOLD ME THAT THEY WILL INVESTIGATE WITH THE DEALER FURTHER BUT THAT THEY ARE NOT FULLY LIABLE BECAUSE THIS VEHICLE IS OUTSIDE OF THE MANUFACTURER'S WARRANTY. *NM

Mileage: 41,000

DROPPED KIDS AT THE MOVIES AFTER TRAVELING ON THE SAW MILL PARKWAY AT 50 MPH. WENT TO A SHOPPING PLAZA AND PARKED. RETURNED AN HOUR AND A HALF LATER AND WHEN I TRIED TO PUT MY JEEP LIBERTY IN REVERSE AND MOVE OUT FROM THE SPOT MY FRONT DRIVERS SIDE WHEEL FELL FORWARD WHILE MAKING A VERY LOUD GRINDING SOUND AT THE SAME TIME. I HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP AND THE TOW TRUCK OPERATOR SAID HE SEES A LOT OF THIS WITH THE 2003 AND 2004 JEEP LIBERTY'S. SINCE I AM UNDER WARRANTY THEY ARE FIXING THE PROBLEM. I INVESTIGATED THIS ONLINE AND THERE HAS BEEN RECALLS ON THE 2002 AND 2003 JEEP LIBERTY'S BUT NOTHING ON THE 2004'S. I FOUND A SITE ONLINE WHERE PEOPLE HAVE HAD THE VERY SAME PROBLEM. JUST BY TYPING IN THE SEARCH BOX "PROBLEMS WITH 2004 JEEP LIBERTY'S." MY CONCERN IS THAT THERE MAY BE PEOPLE DRIVING THIS MODEL AND MAY HAVE A WHEEL COME OFF. I WAS LUCKY SINCE MINE OCCURRED AFTER I PARKED. THE DEALER CALLED ME TODAY AND SAID MY JEEP IS READY TO BE PICKED UP AND THAT THE BALL JOINT AND THE AXLE WAS REPLACED AND THAT I SHOULDN'T WORRY BECAUSE THEY REPLACED IT WITH AN UPDATED BALL JOINT -- THE BEST THAT THEY HAVE AND THE SAME TYPE THAT WAS USED ON THE RECALLS FOR THE 2002'S AND 2003'S. SO I GUESS THEY WILL REPLACE IF THE WARRANTY IS STILL VALID AND IF NOT, PEOPLE WILL HAVE TO PAY OUT OF POCKET. I WANT TO KNOW WHY THEY ARE NOT PUTTING INTO PLACE A RECALL FOR THE OWNERS OF 2004 VEHICLES? SOMEONE MAY BE SERIOUSLY INJURED OR EVEN KILLED DUE TO LACK OF KNOWLEDGE OF THIS FAULTY BALL JOINT PROBLEM. AS A RESULT OF THE BALL JOINT BREAKING - THE AXLE BROKE AND THE BRAKE LINE WAS PUNCTURED. *JB

Mileage: 10,000

DROPPED KIDS AT THE MOVIES AFTER TRAVELING ON THE SAW MILL PARKWAY AT 50 MPH. WENT TO A SHOPPING PLAZA AND PARKED. RETURNED AN HOUR AND A HALF LATER AND WHEN I TRIED TO PUT MY JEEP LIBERTY IN REVERSE AND MOVE OUT FROM THE SPOT MY FRONT DRIVERS SIDE WHEEL FELL FORWARD WHILE MAKING A VERY LOUD GRINDING SOUND AT THE SAME TIME. I HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP AND THE TOW TRUCK OPERATOR SAID HE SEES A LOT OF THIS WITH THE 2003 AND 2004 JEEP LIBERTY'S. SINCE I AM UNDER WARRANTY THEY ARE FIXING THE PROBLEM. I INVESTIGATED THIS ONLINE AND THERE HAS BEEN RECALLS ON THE 2002 AND 2003 JEEP LIBERTY'S BUT NOTHING ON THE 2004'S. I FOUND A SITE ONLINE WHERE PEOPLE HAVE HAD THE VERY SAME PROBLEM. JUST BY TYPING IN THE SEARCH BOX "PROBLEMS WITH 2004 JEEP LIBERTY'S." MY CONCERN IS THAT THERE MAY BE PEOPLE DRIVING THIS MODEL AND MAY HAVE A WHEEL COME OFF. I WAS LUCKY SINCE MINE OCCURRED AFTER I PARKED. THE DEALER CALLED ME TODAY AND SAID MY JEEP IS READY TO BE PICKED UP AND THAT THE BALL JOINT AND THE AXLE WAS REPLACED AND THAT I SHOULDN'T WORRY BECAUSE THEY REPLACED IT WITH AN UPDATED BALL JOINT -- THE BEST THAT THEY HAVE AND THE SAME TYPE THAT WAS USED ON THE RECALLS FOR THE 2002'S AND 2003'S. SO I GUESS THEY WILL REPLACE IF THE WARRANTY IS STILL VALID AND IF NOT, PEOPLE WILL HAVE TO PAY OUT OF POCKET. I WANT TO KNOW WHY THEY ARE NOT PUTTING INTO PLACE A RECALL FOR THE OWNERS OF 2004 VEHICLES? SOMEONE MAY BE SERIOUSLY INJURED OR EVEN KILLED DUE TO LACK OF KNOWLEDGE OF THIS FAULTY BALL JOINT PROBLEM. AS A RESULT OF THE BALL JOINT BREAKING - THE AXLE BROKE AND THE BRAKE LINE WAS PUNCTURED. *JB

Mileage: 10,000

PUT 2004 JEEP LIBERTY WITH LESS THAN 29000 MILES ON IT IN REVERSE AND HEARD LOUD NOISE. THE BALL JOINT HAD BROKEN AND WHEEL WAS FALLING OFF. TOWED TO DEALER WHERE IT WAS REPLACED UNDER WARRANTY AND HOPEFULLY WITH A GOOD BALL JOINT, BUT DEALER REFUSED TO REPLACE LEFT BALL JOINT UNTIL A RECALL IS ISSUED BY DAIMLER CHRYSLER FOR THE 2004 JEEP LIBERTY'S. *JB

Mileage: 28,872

HARD CONSTANT PULLING TO RIGHT AND GRINDING. SOME TIMES A POPPING NOISE. *JB

Mileage: 32,000

I OWN A 2004 JEEP LIBERTY SPORT. I LOVE IT! I BOUGHT IT FROM A JEEP DEALERSHIP & GET ALL THE SERVICE WORK DONE AT THE DEALERSHIP AS WELL. THERE HAVE BEEN NO TROUBLES WITH MY JEEP UNTIL RECENTLY. WHILE I WAS BACKING OUT OF A PARKING SPACE I HEARD A NOISE AND THE FRONT PASSENGER SIDE SEEMED TO DROP. I PARKED THE JEEP INTO MY PARKING SPACE WITH A TERRIBLE GRINDING NOISE AS TO NOT GET HIT SINCE I WAS BLOCKING THE DRIVE. I CALLED FOR ROAD SIDE ASSISTANCE TO HAVE IT TOWED AS IT WAS NOT DRIVABLE. THE FRONT PASSENGER SIDE WAS SITTING MUCH LOWER THAN THE DRIVER SIDE. WHEN THE TOW TRUCK ARRIVED, THE DRIVER COULDN'T BELIEVE WHAT HE SAW. THE LOWER FRONT BALL JOINT HAD COMPLETELY SEPARATED FROM THE CONTROL ARM AND THE TIRE WAS ON THE LINE OF COMPLETELY FALLING OFF. HE WAS NOT EQUIPPED TO REMOVE IT FROM THE PARKING SPACE WITHOUT CAUSING MORE DAMAGE TO IT AT THAT TIME, SO I HAD TO HAVE A DIFFERENT TOW TRUCK DISPATCHED THAT WOULD BE ABLE TO RAISE IT ON A DOLLY AND REMOVE IT FROM THE PARKING SPACE TO TOW IT. THE NEXT DAY I SPOKE TO MY DEALERSHIP & THEY SAID THE 2002 & 2003 MODELS HAD BEEN RECALLED FOR THIS EXACT SAME PROBLEM. THANK GOODNESS THAT THIS HAPPEN WHILE I WAS JUST BACKING OUT OF A PARKING SPACE! I DRIVE 35 MILES ONE WAY TO WORK ON THE HIGHWAY AT 55-65 MILES PER HOUR EVERY SINGLE DAY. THIS WOULD HAVE BEEN DEADLY IF THE BALL JOINT HAD BROKEN WHILE I WAS DRIVING ON THE HIGHWAY! MY FACTORY WARRANTY HAD EXPIRED SINCE MY JEEP HAS OVER THE STANDARD 36,000 MILES SO I HAD TO PAY FOR THE EXPENSIVE REPAIRS ON MY OWN. THE DEALERSHIP SUGGESTED THAT I CONTACT CHRYSLER CUSTOMER SERVICE TO PURSUE REIMBURSEMENT OF THIS REPAIR BILL THAT TOTALED OVER $2,000 FOR THE NEW LOWER BALL JOINTS ON BOTH FRONT TIRES, REPLACEMENT OF THE AXEL AND A NEW WHEEL AS IT WAS DAMAGED WHEN THE BALL JOINT BROKE. I HAVE CALLED CHRYSLER CUSTOMER SERVICE AND THEY HAVE NOT SAID THEY WON'T REIMBURSE ME FOR THE REPAIRS, BUT CONTACTING THE DEALERSHIP FOR MORE DETAILS BEFORE THEY DECIDE. *JB

Mileage: 48,646

WHILE EXITING A PARKING LOT AT ABOUT 10 MPH THE 2004 JEEP LIBERTY I WAS DRIVING MADE A LOUD BANGING NOISE AND THEN A GRINDING NOISE. I STOPPED THE VEHICLE AND GOT OUT TO INSPECT THE PROBLEM. I FOUND THAT THE LOWER BALL JOINT HAD SEPARATED AND WAS SHOCKED TO SEE THAT ON A VEHICLE WITH 40,000 MILES. I HAD THE VEHICLE IN THE SHOP AT 35,000 MILES COMPLAINING OF A CREAKING NOISE WHILE TURNING AND A CLUNKING NOISE OVER BUMPS AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND DID NOT SEE ANYTHING WRONG. I WOULD HIGHLY SUGGEST THAT THIS BE A RECALL OR AT LEAST A TECHNICAL SERVICE BULLETIN FOR THE MECHANICS. IF NOTHING IS DONE TO WORN THE OWNERS OF THESE VEHICLES MORE PEOPLE WILL BE KILLED!!!!! I KNOW THE 2002 AND 03 MODELS WERE RECALLED AND READING ALL THESE PROBLEMS WITH THE 04'S IT IS PAINFULLY OBVIOUS THAT THE PROBLEM WAS NOT CORRECTED BY THE ENGINEERING DEPT. AT DM. I JUST HAD THE VEHICLE TOWED TO MY LOCAL DEALER AND IF THIS PROBLEM (AND THE TORN CV BOOT, TRANS SEAL AND RIM) ARE NOT REPAIRED UNDER WARRANTY I FEEL THERE IS A LAWSUIT IN ORDER. I THINK IT SHOULD BE AN AUTO MANUFACTURES PRIMARY GOAL TO KEEP THERE CUSTOMERS SAFETY PRIORITY #1. *NM

Mileage: 40,000

I NOTICED THAT THE STEERING WAS BECOMING A LITTLE VAGUE ON THE VEHICLE SO I CHECKED THE LOWER BALL JOINTS FOR WEAR AS I HAD HEARD THAT THERE WERE PROBLEMS WITH THEM. I FOUND THAT THEY WERE VERY LOOSE WITH ALMOST A HALF INCH OF PLAY IN THEM. I TOOK THE VEHICLE TO THE DEALER SINCE IT WAS STILL UNDER WARRANTY. THE DEALERSHIP TECH SAID THAT NOTHING WAS WRONG WITH THE BALL JOINTS. I THEN SHOWED HIM THAT THERE WAS PLAY AND LOOSENESS. IT TURNED OUT THAT HE WAS NOT CHECKING THEM BY THE SERVICE MANUAL PROCEDURES. THE VEHICLE HAS BEEN AT THE DEALER FOR OVER A WEEK AND A HALF AND ASSUMING THAT THEY STILL HAVE THE BAD PARTS I WILL BE SENDING THEM TO D.C. TO BE EXAMINED. *JB

Mileage: 27,325

2004 JEEP LIBERTY ONLY 43,000. WAS BACKING OUT OF DRIVEWAY, HEARD LOUD BANG, RIGHT FRONT TIRE FELL TO GROUND. COULD NOT MOVE VEHICLE. DAMAGE WAS DONE TO RIGHT FRONT FENDER. CAR WAS TOWED. RIGHT FRONT BALL JOINT FELL OUT. WAS TOLD BY DEALERSHIP THAT THIS WAS NOT COVERED UNDER DRIVE TRAIN WARRANTY. NOTIFIED CHRYSLER OF INCIDENT, WAS ALSO TOLD BY CHRYSLER CORP. THAT THIS WAS NOT COVERED UNDER DRIVE TRAIN WARRANTY. ASK ABOUT A RECALL, AND WAS TOLD ABOUT A 2002 JEEP LIBERTY RECALL ON BALL JOINT BUT NOT ON 2004 MODELS. FOUND OUT THERE IS A LARGE NUMBER OF OTHER 2004 JEEP LIBERTY OWNERS HAVING THE SAME TYPE OF PROBLEM. *NM

Mileage: 43,231

IN THE WEEKS LEADING UP TO THE LOWER BALL JOINT FAILURE, WE NOTICED PROBLEMATIC STEERING (TURNING HARDER) AND WEIRD NOISES COMING FROM THE FRONT END. (SPECIFICALLY "CREAKING" NOISES WHILE TURNING THE WHEEL AT LOW SPEEDS) ON 6/17/06 WE NOTICED THE LIBERTY PULLING HARD TO THE RIGHT. LATER THERE WAS A LOUD "CLUNK" AND STEERING WAS LOST. GOT VEHICLE OVER TO THE SIDE OF THE ROAD AND GOT OUT TO INSPECT, DIDN'T SEE ANYTHING. GOT BACK IN AND TURNED THE WHEEL TO THE LEFT AND RIGHT AND THE DRIVER'S SIDE FRONT WHEEL FELL OFF OF THE LIBERTY. THIS WAS DUE TO A LOWER BALL JOINT FAILURE. LUCKILY, NO DAMAGE WAS DONE TO THE FENDER. EXTENDED WARRANTY (LIBERTY HAD 44,100 MILES AT THE TIME OF INCIDENT) COVERED BALL JOINT REPAIR. *NM

Mileage: 44,100

BACKING OUT OF MY MOTHER'S DRIVEWAY AND THE DRIVER'S SIDE FRONT BALL BEARING BROKE INTO. THE FRONT OF MY JEEP WAS DAMAGES SEVERELY AS WELL AS THE RIM ETC. MY JEEP ONLY HAS 50,000 MILES ON IT. VERY UPSET TO READ THAT OTHER'S HAVE HAD THIS SAME PROBLEM AND THERE IS NO RECALL ON THIS VEHICLE. THIS IS A MAJOR PROBLEM AND CHRYSLER NEEDS TO RECALL THIS 2004 JEEP IF IT HAS HAPPENED TO EVEN ONE FAMILY. *NM

Mileage: 51,000

THE BALL JOINT OF MY LEFT FRONT WHEEL OF MY 2004 JEEP LIBERTY CRACKED CAUSING THE VEHICLE TO COLLAPSE TO THE LEFT FRONT. *JB

Mileage: 30,000

MY 2004 JEEP LIBERTY TIRE BROKE OFF. THE MECHANIC'S ALL SAID IT WAS A RIGHT LOWER BALL JOINT AND CV JOINT ON THE PASSENGER SIDE. THERE WAS NO SUSPENSION DAMAGE OR TIRE NOR WHEEL DAMAGE IT HAS APPROX. 37,000 MILES ON IT, LEAVING ME WITH THE SHOP BILL OF OVER $600.00. *NM

Mileage: 37,626

PREVIOUS | NEXT | BACK TO MESSAGES CALL OR INSTANT MESSAGE DELETEREPLYFORWARDSPAMMOVE... PRINTABLE VIEW THIS MESSAGE IS NOT FLAGGED. [ FLAG MESSAGE - MARK AS UNREAD ] SUBJECT: JEEP STUFF DATE: WED, 21 JUN 2006 12:47:22 -0400 FROM: "RASTGOUFARD, SHIRIN" <[email protected]> ADD TO ADDRESS BOOK ADD MOBILE ALERT TO: [email protected] I WAS LEAVING A PARKING LOT IN MY 2004 JEEP LIBERTY WHEN I HEARD A BANG, AND MY CAR STOPPED MOVING. I PUSHED THE ACCELERATOR BUT THE CAR DID NOT MOVE, IT ONLY SHOOK AND MADE A LOUD NOISE. WHEN I GOT OUT OF MY CAR I NOTICED THAT ALL THE TIRES WERE STILL INFLATED AND THAT THERE WERE LITTLE PIECES OF CURLED METAL UNDERNEATH MY CAR. THE TOW TRUCK DRIVER STATED THAT MY SUSPENSION HAD BROKEN, AND THAT THE TIRE FELL OFF MY CAR, BUT WAS CAUGHT BY SOMETHING, HENCE THE CURLED PIECES OF METAL. THE TIRE FINALLY FELL OFF THE CAR WHEN WE TOWED IT TO THE DEALERSHIP. THE DEALERSHIP WHERE I HAD BOUGHT THE CAR FROM SOLD, AND IS NOW UNDER NEW MANAGEMENT. THE CAR COULD NOT BE FIXED AT THAT LOCATION BECAUSE THE MECHANIC WAS NOT SKILLED ENOUGH TO HANDLE THE DAMAGE. THE CAR THEN HAD TO BE TOWED DOWN THE STREET TO THE DEALERSHIPS OTHER LOCATION. I WAS TOLD THAT THE LEFT AND RIGHT BALL JOINTS WERE REPLACED ON THE CAR AND THAT A NEW WHEEL WAS ORDER, BUT IS ON BACK ORDER. THE SERVICE DEPARTMENT STATED THAT EVEN WITHOUT THE NEW WHEEL, MY CAR WAS READY AND SAFE TO DRIVE. *NM

Mileage: 19,000

A WOBBLING SOUND HEARD IN FRONT OF VEHICLE WHILE DRIVING, ALONG WITH NOTICEABLE WEAR ON THE INNER PORTION OF THE FRONT TIRES AT 35,000 MILES (OR LESS), AS WELL AS THE CAR PULLING TO THE RIGHT, LED ME TO BRING THE CAR INTO THE DEALERSHIP FOR SERVICING AT WHICH POINT THEY REPLACED THE LOWER BALL JOINTS FOR BOTH FRONT TIRES. WOBBLING STILL EXISTS AS AN ALIGNMENT OR REPLACEMENT OF WORN TIRES WAS NOT PERFORMED UNDER WARRANTY. *JB

Mileage: 35,000

2004 JEEP LIBERTY LOWER BALL JOINT FAILURE. I HAD TO REPLACE (AT MY COST) THE LOWER BALL JOINTS AT APPROXIMATELY 40,237 MILES. I BELIEVE THE OEM PART IS DEFECTIVE BECAUSE FAILURE WAS SUCH LOW MILEAGE. ORIGINAL UNSERVICEALBE BALL JOINTS ARE IN MY POSSESSION. *NM

Mileage: 40,237

AT A RECENT VISIT TO THE CHRYSLER/JEEP DEALERSHIP, (16021 MILES ON THE ODOMETER) I HAD THEM INSPECT THE LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY. THEY TOLD ME THAT THEY WERE LEAKING FLUID AND WOULD REPLACE THEM UNDER WARRANTY, WHICH THEY DID. THEY EXPLAINED THAT THERE WAS NO CHANCE OF FAILURE, BUT FELT IT WAS BETTER TO REPLACE THEM. *JB

Mileage: 16,021

2004 JEEP LIBERTY SPORT 2WD - FRONT RIGHT BALL JOINT BROKEN 1) REGULAR DRIVING WITH NOTHING OUT OF THE ORDINARY OTHER THAN CREAKING FROM THE FRONT AXLE. ONLY 38,000 MILES ON THE VEHICLE. WE TOOK A TURN IN A RESIDENTIAL AREA AT ABOUT 10 MPH WHEN A LOUD POP SOUND OCCURRED AND THE VEHICLE SKIDDED TO A HALT AS THE FRONT RIGHT TIRE WAS LODGED BY THE FAILING COMPONENTS. 2) RIGHT FRONT BALL JOINT FAILURE. CAR WAS RENDERED INOPERABLE AND HAD TO BE TOWED. IF THIS HAD HAPPENED WHEN WE HAD BEEN ON THE HIGHWAY, IT WOULD HAVE CAUSED A (POTENTIALLY FATAL) CRASH. THE CAR SKIDDED TO A HALT AT 10 MPH, AND IT WAS LUCK ALONE THAT HAD US ON A RESIDENTIAL STREET RATHER THAN A HIGHWAY AT THE TIME WE WERE DRIVING. 3) WE HAD THE VEHICLE TOWED TO THE DEALER SERVICE LOCATION (KLABEN CHRYSLER, KENT, OH) AND ARE AWAITING SERVICE. THIS ISSUE SEEMS VERY FREQUENT AFTER HAVING RESEARCHED ON THE INTERNET! CHRYSLER/JEEP NEEDS TO BE HELD ACCOUNTABLE! *JB

Mileage: 38,000

2004 JEEP LIBERTY SPORT WITH ONLY 37K MILES. DRIVER'S SIDE BALL JOINT FELL OFF WHILE DRIVING. SUBSEQUENT HOLE IN WHEEL CAUSED BLOWOUT & HAD TO BE TOWED. FORTUNATELY VEHICLE WAS GOING ONLY 30 MPH AND TRAVELING STRAIGHT, OTHERWISE, SERIOUS INJURY OR DEATH COULD HAVE RESULTED. *JB

Mileage: 37,000

I WAS BACKING OUT OF A PARKING SPOT, AND THE LOWER BALL JOINT GAVE WAY. FROM THIS THE INSIDE WHEEL WAS SCORED, THE LOWER CONTROL ARM SCRAPED THE GROUND, THE AXLE CAME FREE FROM THE DRIVE, LEAKING FLUID, AND DAMAGING THE BOOT. *NM

Mileage: 50,000

THE FRONT SUSPENSION BALL JOINTS FELL OUT WHILE DRIVING. ALTHOUGH THE CAR WAS STOPPED IMMEDIATELY, DAMAGE WAS DONE TO ONE WHEEL AS WELL. THE TOW DRIVER HAD TO PERFORM SOME SERVICE IN ORDER TO TOW THE VEHICLE TO THE DEALER SERVICE CENTER. ONCE THERE, BOTH BALL JOINTS AND WHEEL WERE REPLACED. *NM

Mileage: 57,114

MY 2004 JEEP LIBERTY, WITH 37,000 MILES, FAILED WHEN THE FRONT BALL JOINT SNAPPED, SENDING THE UNDERCARRIAGE INTO THE CONCRETE. UPON INSPECTION, IT WAS FOUND THE OTHER BALL JOINT WAS READY TO SNAP AS WELL. I UNDERSTAND THIS IS A COMMON LIBERTY PROBLEM. I HAVE BEEN IN CONTACT WITH CHRYSLER AND MY LAWYER. HAD I BEEN GOING FASTER THAN 10 MPH, I COULD HAVE BEEN KILLED. I WOULD HOPE CHRYSLER WILL HAVE SOME COMPASSION FOR THEIR CUSTOMERS AND FIX THIS PROBLEM BEFORE SOMEONE DIES. THEY SHOULD ALSO REPAIR, AT NO CHARGE, THIS DEFECT IMMEDIATELY. *JB

Mileage: 37,000

THE FRONT SUSPENSION LOWER BALL JOINT SEPARATION WHILE DRIVING,THE ARM CAME DOWN ONTO THE RIM OF THE CAR, CAUSING THE RIM TO SHREAD,MY HUSBAND TURN THE WHEEL AND THE CAR VEERED TO THE LEFT HITTING THE CURB, AND THE LEFT TIRE BLEW OUT,HAVE ASKED THE DEALER BEFORE IF THERE WAS ANY RECALLS ON THIS CAR AND THE ANSWER WAS NO. *JB

Mileage: 60,000

2004 LIBERTY STEERING PROBLEMS. *TS THE CONSUMER WAS INFORMED BY HIS MECHANIC THAT THE LOWER BALL JOINT HAD DEVELOPED AN UNUSUAL AMOUNT OF SLACK. WHEN THE CONSUMER TOOK THE VEHICLE TO A DEALER, THEY STATED THE VEHICLE WAS IN GOOD CONDITION. *JB THE VEHICLE WOULD NOT MAINTAIN AN ALIGNMENT AFTER 30,000 MILES. UPDATED 07/14/06. *JB

DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ABOUT A YEAR AGO BECAUSE THERE WAS A SLIGHT VIBRATION IN THE FRONT END. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THE TIRES NEEDED TO BE ROTATED. THE VIBRATION CONTINUED AND PROGRESSIVELY BECAME WORSE. TODAY, WHILE DRIVING 30 MPH THE CONTACT HEARD A LOUD GRINDING SOUND FOLLOWED BY THE VEHICLE'S FAILURE TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, BUT HAS NOT BEEN INSPECTED. UPON VISUAL INSPECTION, THE CONTACT NOTICED THE LOWER BALL JOINT WAS SEPARATED ON THE PASSENGER SIDE. UPDATED 7/3/2006 - THE DRIVER'S SIDE WINDSHIELD WIPER ARM CAME LOOSE TWICE. THE WIPER ARM WAS REALIGNED TO FACTORY SPECS AND TIGHTENED TO THE CORRECT TORQUE SETTING. WHEN THE CONSUMER USED THE TURN SIGNALS WHILE THE HEADLIGHTS WERE ON THE HEADLIGHTS FLICKERED. THIS IS AN INTERMITTENT OCCURRENCE. ON ANOTHER OCCASIONS THE HEADLIGHTS REMAINED ON ALTHOUGH THE SWITCH WAS TURNED OFF. *NM

Mileage: 56,576

2004 JEEP LIBERTY AT APPROXIMATELY 40,000 MILES HAS THE FRONT BALL JOINT RUSTING OFF AND WHEEL DROPPING COMPLETELY DOWN. AS MY DAUGHTER BACKED FROM PARKING SPOT THE FRONT RIGHT WHEEL FELL OFF. THE JEEP WAS FIXED BY DEALERSHIP AT NO COST, HOWEVER, THE DEALERSHIP HAS SEEN 10-12 JEEPS WITH THE BALL JOINT RUSTING OFF SINCE JEEP NO LONGER HAS GREASED FITTINGS. BOTH BALL JOINTS REPLACED, WHEEL REPLACED AND WHEEL FLARE..............MY DAUGHTER COMMUTES TO SCHOOL AND I THINK HOW TERRIBLE THIS COULD HAVE BEEN DRIVING AT 65 MPH...............*NM

Mileage: 38,540

DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH THE VEHICLE FELT AS THOUGH THE FRONT PASSENGER TIRE WAS FLAT AND A GRINDING NOISE WAS HEARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THE FRONT PASSENGER SIDE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. UPDATED 5/23/2006 - *NM

Mileage: 50,133

I WAS DRIVING ALONG APPROACHING A STOP SIGN WHEN SUDDENLY THE CAR LURCHED AND STOPPED. WHEN I TURNED THE WHEEL TO MOVE OUT OF THE CENTER LANE, THE BALL JOINT FELL OUT OF THE WHEEL AND THE CONTROL ARM FELL TO THE PAVEMENT. *JB

I OWN A 2004 JEEP LIBERTY. ON MAY 6TH WHILE DRIVING AT 15 MPH THE FRONT PASSENGER WHEEL FELL OFF AND CAR WAS TOWED TO DEALER. THE BALL JOINT HAD BROKEN AND DEALER WISHED TO REPLACE BOTH BALL JOINTS. SINCE THE CAR WAS NO LONGER UNDER WARRANTY I WOULD HAVE TO PAY. AFTER RESEARCHING THIS PROBLEM, I FOUND THAT THERE HAVE MANY MANY COMPLAINTS AND OCCURRENCES OF THIS HAPPENING TO OTHER JEEP LIBERTY OWNERS. THE 2002 AND 2003 JEEP LIBERTIES HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM. CHRYSLER SAID THEY WOULD NOT PAY FOR THE REPAIR AS THE CAR WAS NOT UNDER WARRANTY. MY ARGUMENT IS THAT THIS IS A SAFETY ISSUE AND THE BALL JOINTS ARE DEFECTIVE AND IT IS DANGEROUS TO DRIVE THIS CAR AND THE CAR WILL EVENTUALLY BE RECALLED. I AM VERY UNHAPPY WITH THEIR RESPONSE. IF I HAD BEEN TRAVELING AT A HIGH SPEED AND THIS HAPPENED THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. *NM

2004 JEEP LIBERTY LOWER BALL JOINT FAILURE. *NM

Mileage: 28,400

WIFE WAS BACKING INTO OUR DRIVEWAY, WHEN SHE HEARD A SHARP CRACK AND THEN A GRINDING SOUND. WHEN I GOT HOME TO INSPECT, THE RIGHT LOWER BALL JOINT HAD BROKEN AND THE CONTROL ARM WAS GRINDING AGAINST THE WHEEL. CALLED DEALER BUT THEY HAD TO TOE THE LINE AND SAY "NOT UNDER WARRANTY" BECAUSE LIBERTY HAD 49000 MILES. CALLED DC AND THEY WERE VERY NICE AND SAID THEY WOULD TAKE CARE OF IT. THIS FAILURE WOULD HAVE BEEN CATASTROPHIC IF IT BROKE DURING MY WIFES COMMUTE. SHE TRAVELS 40 HIGHWAY MILES ONE WAY. *NM

Mileage: 49,000

THE CONSUMER HAD A PROBLEM WITH THE STEERING AND HANDLING OF HIS 1997 JEEP GRAND CHEROKEE. *NM THE VEHICLE HAD A FRONT END ALIGNMENT BUT IT NEVER REMAINED ALIGNED AS LONG AS EXPECTED. THE CONSUMER HAD THE TIRES BALANCED, ROTATED AND ALIGNMENT PERFORMED ON 3/9/06. THE LOWER BALL JOINT DEVELOPED AN UNUSUAL AMOUNT OF SLACK. *NM

I AM VERY CONCERNED ABOUT THE UPPER AND LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. I HAVE 26, 000 MILES ON THIS VEHICLE AND THE BALL JOINTS SEEM TO HAVE FAILED. I AM CHOOSING TO REPLACE THEM WITH WHAT I HOPE WILL BE A BETTER QUALITY PRODUCT. *NM

Mileage: 20,000

I AM VERY CONCERNED ABOUT THE UPPER AND LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. I HAVE 26, 000 MILES ON THIS VEHICLE AND THE BALL JOINTS SEEM TO HAVE FAILED. I AM CHOOSING TO REPLACE THEM WITH WHAT I HOPE WILL BE A BETTER QUALITY PRODUCT. *NM

Mileage: 20,000

2004 JEEP LIBERTY, BALL JOINT BROKE, WHEEL FELL OFF,HAD TO REPLACE FRONT LOWER BALL JOINT, WHEEL, & RIGHT AXLE SHAFT. ONLY HAD 52,000 MILES. THE FACTORY DID PAY 50% OF REPAIR. I HAD COMPLAINED TO DEALER DURING WARRANTY PERIOD THAT I HEARD A NOISE WHEN GOING OVER SPEED BUMPS IN THE FRONT RIGHT PASSENGER SIDE AND THAT THE VEHICLE VEERED TO THE RIGHT. AFTER REPAIR I NO LONGER HEAR THE NOISE AND THE VEHICLE DOES NOT VEER TO THE RIGHT. *NM

Mileage: 52,903

MY WIFES CAR IS A 2004 JEEP LIBERTY SPORT [XXX], AND SHE IS THE MAIN DRIVER OF THIS VEHICLE. ON MARCH 31ST 2006 I DECIDED TO TAKE HER CAR TO MICHIGAN THAT DAY. WHEN I GOT IN IT I NOTICED THAT THE STEERING WAS NOT RIGHT. THE PROBLEM WAS THAT IT SEEMED LIKE YOU REALLY HAD TO WORK AT KEEPING IT GOING STRAIGHT DOWN THE ROAD. WHEN TURNING THE VEHICLE IT DIDN'T WANT TO STRAIGHTEN BACK OUT LIKE MOST CARS DO. YOU ACTUALLY HAD TO TURN THE WHEEL TO GET IT GOING BACK IN A STRAIGHT DIRECTION AGAIN. I DECIDED I NEEDED TO STOP AND HAVE A TRAINED SERVICE TECHNICIAN LOOK AT THE VEHICLE THAT MORNING. WHEN I GOT THERE AND EXPLAINED THE PROBLEM TO THE MAINTENANCE MAN HE SAID LETS TAKE IT FOR A TEST DRIVE. HE STATED THAT HE DIDN'T SEE A PROBLEM WITH THE VEHICLE GOING DOWN THE ROAD BUT DID NOTICE IT WAS A LITTLE HARD TO TURN. HE STATED THAT THEY COULDN'T LOOK AT IT THAT DAY, SO HE SCHEDULED FOR ME TO BRING IT BY ON WEDNESDAY APRIL 5TH WHICH WAS 5 DAYS AFTER I HAD TAKEN IT BY. HE ASSURED ME EVERYTHING WAS OKAY AND THAT IT WAS ALRIGHT TO DRIVE. ON APRIL 4, 2006 MY WIFE CALLED ME AT 9:05 A.M. TO LET ME KNOW THAT THE CAR HAD BROKEN DOWN. I ASKED HER WHAT WAS WRONG, AND SHE STATED THAT SHE BARELY GOT IT INTO THE YMCA PARKING LOT WHERE SHE WAS DROPPING OFF MY 3 YEAR OLD FOR PRESCHOOL. WHEN IT BROKE MY WIFE SAID THE VEHICLE DROPPED LIKE SHE HAD A BLOW OUT. THE WRECKER STATED THAT IT WAS A BROKEN BALL JOINT AND COULD NOT BELIEVE THIS SINCE THERE IS ONLY 24,000 MILES ON THE VEHICLE. THANK GOD THIS HAPPENED AT A SLOW RATE OF SPEED INSTEAD OF GOING DOWN THE HIGHWAY AT 65 MPH WITH MY THREE YEAR OLD AND SEVEN YEAR OLD SONS IN THE CAR. THEY COULD VERY WELL PUT ANOTHER DEFECTIVE PART ON THIS VEHICLE, AND I AM TERRIFIED TO PUT MY FAMILY BACK INTO THIS CAR SINCE THERE HAS BEEN NO RECALL OR RETRO FIT. THE NEXT TIME COULD COST MY FAMILY THEIR LIVES. I HOPE THIS ISSUE CAN BE RESOLVED SAFELY BEFORE SOMEONE GETS SERIOUSLY HURT. THE LIBERTY IS AT SHOP WAITING FOR REPAIR. *NM *JS

Mileage: 24,700

WHILE DRIVING THE CAR THE LOWER BALL JOINT IN THE FRONT SUSPENSION SEPERATED. *NM

Mileage: 36,000

I WAS ENTERING THE INTERSTATE FROM AN ENTRANCE RAMP. AT THE TOP OF THE RAMP, I HEARD A LOUD POP & STEERING BECAME DIFFICULT. I PULLED OUT OF TRAFFIC NEXT TO A CONCRETE WALL AND STOPPED TO CHECK IF I HAD A TIRE BLOW-OUT. UPON SEEING THE TIRES WERE OKAY, MY HUSBAND GOT INTO THE VEHICLE, PUT IT INTO GEAR AND BEGAN TO DRIVE IT. WITHIN 3 FEET, THE BALL JOINT ASSEMBLY APPARENTLY GAVE WAY & THE LEFT FRONT OF THE VEHICLE FELL, RESTING ON THE TOP OF THE TIRE. WE WERE STRANDED FOR ABOUT AN HOUR AT THE ENTRANCE RAMP/INTERSTATE CONNECTION IN A SEVERE THUNDERSTORM, PRAYING FOR OUR LIVES. I AM DIABETIC, AND THE STRESS CAUSED MY BLOOD SUGAR TO RISE AND I WENT INTO TACHYCARDIA. FORTUNATELY, I HAD MEDICATION WITH ME AND DID NOT HAVE TO GO TO A HOSPITAL. AAA SENT A FLATBED WRECKER TO TAKE THE VEHICLE TO A NEARBY DEALER WHO, AFTER JEEP REFUSED TO REPLACE THE PARTS AT THEIR EXPENSE, REPAIRED THE JEEP USING OUR PREVIOUSLY PURCHASED EXTENDED WARRANTY. I DO NOT KNOW IF THE OLD PARTS ARE AVAILABLE. *JB

Mileage: 35

WHILE DRIVING INTO A GAS STATION (BEFORE ENTERING THE EXPRESSWAY) MY WHEEL CAME OFF ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE LUNGED FORWARD, THE WHEEL FELL OFF AND FLUIDS LEAKED OUT OF THE VEHICLE. LUCKILY THIS DIDN'T HAPPEN ON THE EXPRESSWAY. RELIABLE? *NM

Mileage: 44,000

THIS 2004 JEEP LIBERTY SPORT WAS MOVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE LEFT FRONT BALL JOINT FELL APART, DAMAGING THE AXLE AND PUSHING THE LEFT FRONT TIRE INTO THE WHEEL WELL AT AN ANGLE. THE FAILURE RESULTED IN DRIVER HAVING NO STEERING CONTROL AND THE VEHICLE WAS TOWED TO THE DEALER. FRONT LEFT BALL JOINT AND AXLE REPLACED UNDER DRIVE TRAIN WARRANTY WITH $50 DEDUCTIBLE. THIS PROBLEM IN THIS MODEL IS UNDER NHTSA INVESTIGATION AND WE THINK A RECALL IS NEEDED.*JB

Mileage: 37,183

DRIVING TO MY CHILD'S SCHOOL WHEN I HEARD A GRINDING NOISE, STOPPED THE CAR AND FOUND THE LEFT FRONT WHEEL COLLAPSED AND TURNED IN. IT WAS TOWED TO BY AAA TO PERKINS IN CRESTWWOOD KY. ( A JEEP DEALER) LEFT BALL JOINT SEPARATED CAUSING THE COLLAPSE WAS REPORTED TO ME AND SUPPOSEDLY FIXED. A COUPLE OF DAYS AFTER PICKING UP MY CAR I HEARD A RATTLING NOISE FROM THE FRONT OF THE CAR AND TOOK IT BACK TO THE DEALER. THEY FOUND NOTHING. ON MARCH 24 2006 I HEARD A POPPING NOISE WHILE DRIVING AND DECIDED TO TAKE THE JEEP IN TO THE NEAREST DEALER WHO WAS NEIL HUFFMAN IN LOUISVILLE .THE MECHANIC REPORTED THAT THE RIGHT LOWER BALL JOINT WAS LOOSE AND IT NEEDED TO BE TIGHTENED. I LEFT THE CAR WITH THEM SO THE COULD FIX THE PROBLEM. ON MARCH 30,2006 I WAS PULLING OUT OF A PARKING LOT AND TURNED MY CAR WHEN I HEARD A GRINDING NOISE THEN A POP. I GOT OUT OF MY CAR AND FOUND THE RIGHT FRONT WHEEL COLLAPSED AND TOWED IT IN TO BY AAA TO NEIL HUFFMAN JEEP DEALER WEAR THEY FOUND THE RIGHT BALL JOINT COLLAPSED. I DID NOT HAVE TO PAY FOR THIS JOB SINCE I JUST HAD IT IN . THE 2001,2002,AND 2003 JEEP LIBERTY'S WERE RECALLED FOR FAULTY BALL JOINTS. THE 2004'S HAVE NOT BEEN YET. MAYBE THIS IS A DESIGN PROBLEM! *JB

Mileage: 39,188

DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE OF THE VEHICLE FELL ON THE GROUND WHILE BACKING OUT A PARKING SPACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE DRIVER'S SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THERE IS NHTSA RECALL, # 03V460000, REGARDING THE LOWER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT INDICATED THAT IT WAS THE FRONT DRIVER'S SIDE LOWER BALL JOINT THAT BROKE APART. HOWEVER, HE REPLACED BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE BALL JOINTS BECAUSE HE BELIEVED THAT THE PASSENGER'S SIDE WOULD ALSO BREAK APART. *AK

Mileage: 37,800

BALL JOINT FAILURE. VEHICLE PULLING TO THE RIGHT. SQUEAKING/SQUEALING NOISES. TOOK VEHICLE FOR WHEEL ALIGNMENT AND FOUND OUT THAT THE BALL JOINTS WERE BAD. BLACK SOOT SUBSTANCE CONTINUALLY COATING HUB CAB OF FRONT PASSENGER SIDE WHEEL. *JB

Mileage: 48,000

BALL JOINT FAILURE. VEHICLE PULLING TO THE RIGHT. SQUEAKING/SQUEALING NOISES. TOOK VEHICLE FOR WHEEL ALIGNMENT AND FOUND OUT THAT THE BALL JOINTS WERE BAD. BLACK SOOT SUBSTANCE CONTINUALLY COATING HUB CAB OF FRONT PASSENGER SIDE WHEEL. *JB

Mileage: 48,000

I HAD ABOUT 35,000 MILES ON MY 2004 JEEP LIBERTY WHEN I HEARD ABOUT A LOWER BALL JOINT ISSUE AFFECTING NEWER LIBERTIES. I HAD MY LOWER BALL JOINTS INSPECTED AND FOUND THAT THEY EACH HAD ABOUT HALF AN INCH OF PLAY. AFTER TAKING THE CAR OVER TO THE JEEP DEALERSHIP THEY REPLACED THE UNITS UNDER WARRANTY. HOWEVER, THEY STATED THAT THEY REPLACED THE UNITS WITH THE SAME MODEL AS WHAT WAS ON THE JEEP BEFORE. SO I GUESS IN ANOTHER 35,000 MILES I'LL BE LOOKING AT REPLACING THESE AGAIN. *JB

Mileage: 35,000

WITH NO WARNING WHATSOEVER, THE LEFT FRONT LOWER BALL JOINT ON MY VEHICLE BROKE WHILE I WAS BACKING OUT OF A PARKING SPACE. THE VEHICLE DID NOT MAKE ANY UNUSUAL NOISES NOR WERE THERE ANY NOTICEABLE PROBLEMS PRIOR TO THE PART BREAKING. WHEN THE BALL JOINT BROKE, THE WHEEL WAS ALSO DAMAGED. WHEN I HAD THE VEHICLE TOWED INTO A JEEP DEALER, I WAS INFORMED THAT THERE WAS A RECALL ON 2003 JEEP LIBERTY'S FOR THIS PROBLEM, BUT NO RECALL HAD BEEN ISSUED ON THE 2004 MODEL. THE MECHANICS AT THE DEALERSHIP TOLD ME THAT THIS PART SHOULD BE EXPECTED TO LAST MUCH MORE THAN THE 1 YEAR, 9 MONTHS & 40,000 MILES OF MY VEHICLE LIFE. MY EXTENDED WARRANTY COVERED THE COST OF REPLACING BOTH FRONT BALL JOINTS (EXCEPT FOR A $100 DEDUCTIBLE) AND I HAD TO PAY TO REPLACE THE DAMAGED WHEEL. ($317.55). WE WERE AWAY FROM HOME AND HAD STOPPED FOR SOMETHING TO EAT AT THE TIME THIS HAPPENED. JUST THINK OF THE POSSIBILITIES IF WE WERE ENROUTE OR RETURNING VIA THE EXPRESSWAYS AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE CONTACTED DAIMLER/CHRYSLER CUSTOMER CARE AND THEY SEEM UNWILLING TO DISCUSS THIS POSSIBLE DEFECT ON THIS VEHICLE. *JB

Mileage: 40,300

THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY. THE VEHICLE HAS 29,000 MILES ON IT. THERE WAS A LOUD POP WHILE REVISING INTO A PARKING SPOT. I GOT OUT TO INVESTIGATE TO FIND THAT THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED AND WAS NOW SITTING ON THE INSIDE RIM OF THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *JB

ON MARCH 11, 2006, I WAS DRIVING MY 2004 JEEP, LIBERTY INTO THE DRIVEWAY OF MY HOME. AS I CROSSED THE THRESHOLD OF THE DRIVEWAY I HEARD A LOUD POP. I PARKED MY VEHICLE AND INSPECTED THE PASSENGER SIDE OF THE VEHICLE. I SAW THE SUSPENSION SYSTEM ON THE GROUND AND THE TIRE TURNED OUTWARD. I CALLED FOR A WRECKER AND WHEN THE VEHICLE WAS MOVED WE COULD SEE THAT THE SUSPENSION SEPARATED AT THE BALL OF THE JOINT. ON THE GROUND ALONG THE PATH THAT THE VEHICLE TRAVELED WAS SMALL METAL SHAVINGS. I TOOK PHOTOGRAPHS OF THE VEHICLE AND COLLECTED THE SHAVINGS. *JB

Mileage: 22,500

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE FRONT BALL JOINT FRACTURED AND BROKE. THE VEHICLE WAS FOUND SITTING ON THE TIRE ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS.

Mileage: 17,000

THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY COLUMBIA EDITION. THE VEHICLE HAS 67,000 MILES ON IT. FAILURE OCCURRED WHILE MAKING A LOW SPEED LEFT TURN PULLING OUT FROM A PARKING SPOT. VEHICLE WAS LEFT STRANDED IN THE MIDDLE OFF THE ROAD WITH THE SUSPENSION BEARING ITS FULL WEIGHT ON THE DRIVER SIDE INNER CV JOINT. *JB

Mileage: 67,200

LOWER RIGHT BALL JOINT SEPARATED LEADING TO LOSS OF CONTROL. *NM

Mileage: 15,000

DT*: THE CONTACT STATED WHILE REVERSING OUT OF A DRIVEWAY AT 3 MPH, THE PASSENGER FRONT LOWER BALL JOINT FRACTURED AND BROKE. THE VEHICLE WAS TOWED INTO THE LOCAL DEALERSHIP FOR INSPECTION AND REPAIR. UPDATED 3/9/2006 - *NM

Mileage: 48,582

2004 JEEP LIBERTY SUSPENSION PROBLEMS. *TS THE CONSUMER HEARD A GRINDING NOISE WHILE MAKING A TURN. *JB

PURCHASED 2004 JEEP LIBERTY IN MARCH 2005 (LIBERTY HAS A BUILD DATE OF 01-04) AND AFTER ALIGNMENT IT HAS PROGRESSIVELY GOTTEN HARDER TO CONTROL ON THE HIGHWAY, CHANGED TIRES, CHECKED ALIGNMENT. FOUND OUT THAT THE BALL JOINTS ARE WORN AND ONE IS WORN ALMOST TO SEPARATION. FORTUNATELY I FOUND THIS BEFORE IT SEPARATED. I HAVE BEEN TOLD BY JEEP THAT THEY HAVE NEVER SEEN THIS PROBLEM, THE JEEP NOW HAS 49000 MILES AND OF COURSE IS OUT OF FACTORY WARRANTY AND THEY ACT AS THOUGH IT HAS "HIGH MILEAGE" CAUSING THIS PROBLEM. UPON INVESTIGATION I FOUND THAT I'M NOT THE ONLY 2004 LIBERTY WITH THIS PROBLEM, APPEARS THAT THE 02-04 ALL HAVE THE SAME PROBLEM. *NM

Mileage: 49,900

UPPER AND LOWER BALL JOINT FAILURE. *NM

Mileage: 27,311

UPPER AND LOWER BALL JOINT FAILURE. *NM

Mileage: 27,311

DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THERE WAS A CREAKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AREA. THE DEALERSHIP DETERMINED BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED. UPDATED 3/3/2006 - *NM

Mileage: 18,425

WHILE EXITING RT 2 OFF THE EXIT RAMP THE BALL JOINT IN MY FRONT LEFT TIRE SEPARATED. LUCKILY I WAS PREPARING TO STOP AT A LIGHT AND HAD SLOWED TO ABOUT 10 MPH WHEN THIS OCCURRED. UPON EXAMINATION IT WAS FOUND THAT THE RIGHT FRONT BALL JOINT IS ALSO IN NEED OF REPAIR, HOWEVER THE PART WAS BACK ORDERED BY TWO WEEKS. *JB

Mileage: 54,980

LOWER BALL JOINTS FAILED PREMATURE ON 2004 JEEP LIBERTY RENEGADE IT WAS ABOUT 25, 000 MILES THEY SHOULD LAST ALOT LONGER THAN THAT. I DRIVE THE CAR FOR A LIVING , AND IF THIS IS GONNA BE A PROBLEM, I WILL HAVE TO FIND A MORE RELIABLE VEHICLE. *AK

Mileage: 25,000

FRONT DRIVER SIDE BALL JOINT SNAPPED AND THE FRONT DRIVERS TIRE BENT INWARDS HITTING THE INSIDE OF THE FENDER. THE ACTUAL BREAKAGE OF THE BALL JOINT WAS PRECEDED BY A LOUD SNAPPING AND GRINDING NOISE. THE VEHICLE COULD NOT BE DRIVEN AFTER THE BALL JOINT FAILED. *JB

Mileage: 31,708

1. STARTED TO HAVE ISSUES WITH FRONT END(ALIGNMENT?) @1 1/2 WEEKS BEFORE INCIDENT. ONE DAY PRIOR TO INCIDENT, THERE WAS A GRINDING IN THE FRONT WHILE TURNING RIGHT INTO A RESTAURANT PARKING LOT. 2. PRIOR TO DRIVING THE DAY OF THE INCIDENT, I STARTED THE VEHICLE AND TURNED THE STEERING WHEEL BACK AND FORTH AT WHICH TIME THE LOWER BALL JOINT(DRIVER SIDE) FAILED WHILE IN MY DRIVEWAY. WHILE MOVING VEHICLE TO GET OUT MY OTHER CAR, THE RIM BECAME GOUGED FROM THE LOWER BALL JOINT. 3. THE VEHICLE WAS FLATBED AND TAKEN TO A GARAGE TO BE REPAIRED. THE DRIVER-SIDE LOWER BALL JOINT WAS REPLACED ALONG WITH AN ALIGNMENT AND THE FRONT DRIVER'S SIDE TIRE BEING REPLACED W/ THE SPARE. *NM

Mileage: 50,634

THIS IS AN UPDATE TO AN EARLIER COMPLAINT THAT I FILED, AS THERE APPEARS TO BE NO MECHANISM TO UPDATE A COMPLAINT. THERE HAVE BEEN MANY COMPLAINTS PRIOR TO THIS ONE ON SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THIS COMPLAINT IS ALSO FOR THE SAME PROBLEM. I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PURSUE THIS THROUGH THE NHTSA AS WELL AS THE BETTER BUSINESS BUREAU. WORST CASE WE WILL HAVE TO HIGHER A LAWYER. *NM

Mileage: 37,500

I HAVE A BALL JOINT FAILURE ON MY JEEP LIBERTY 2004. THE MILAGE IS 21000 MILES ONLY. THIS IS THE SAME PROBLEM THAT AS BEEN RECALL FOR 02 AND 03'. *NM

Mileage: 21,000

LOWER BALL JOINT FAILURE ON 2004 JEEP LIBERTY SPORT 4 WHEEL DRIVE. *JB

Mileage: 49,350

AFTER READING MANY COMPLAINTS ABOUT LOWER BALL JOINT FAILURE ON THE 02-03 LIBERTY, I GOT CONCERNED AND CHECK THE LOWER BALL JOINTS ON OUR LIBERTY. WE HAVE AN 2004 JEEP LIBERTY WITH APPROX. 32,000 MILES. UPON CHECKING WE DISCOVERED THAT DRIVER SIDE LOWER BALL JOINT HAD APPROX 1/4 INCH PLAY IN IT. THE PASSENGER SIDE HAD MAYBE A 1/16 INCH PLAY. CALLED THE DEALER AND WAS INSTRUCTED THAT IT WOULD NOT BE COVERED UNDER WARRANTY AS THEY BLAMED THE LIFT ON THE FAILURE. THIS IS NOT CAUSED BY THE LIFT IT IS A PRE EXISTING PROBLEM. CHRYSLER FIX TO THIS WAS TO INSTALL A HEAT SHIELD BEHIND THE ROTOR AND IN FRONT OF THE BALL JOINT. HOWEVER, THAT IS NOT THE FIX, IT IS A DESIGN FLAW. THE BALL JOINT IS ACTUALLY INSTALLED UPSIDE DOWN CAUSING STRESS EVERY TIME YOU HIT A BUMP. I WILL BE HAVING IT FIXED BY A NON DEALER SHOP. WE WILL SAVE ALL OUR RECEIPTS IN CASE A RECALL IS STARTED FOR THE 04-05. *NM

Mileage: 32,000

NO EVENTS PROCEEDING. WHILE BACKING, LOWER BALL JOINT SEPARATED FROM THE SPINDLE. HAVE NOT SPOKE TO THE MANUFACTURE YET. *NM

Mileage: 30,100

LEFT FRONT BALL JOINT 2004 JEEP LIBERTY 40000 KMS. *NM

Mileage: 30,000

I RECENTLY HAD THE FRONT LOWER BALL JOINTS REPLACED ON MY 2004 JEEP LIBERTY AFTER IT WAS DISCOVERED THAT THEY WERE SEVERELY WORN OUT. THE DEALERSHIP REPLACED THE PART UNDER WARRANT THANKFULLY. AT THE TIME OF THE REPAIR, MY 2004 JEEP LIBERTY HAD APPROXIMATELY 32000 MILES ON THE ODOMETER. I FIRST HEARD ABOUT THE PROBLEM ON THE L.O.S.T INTERNET CHAT BOARD, THEN HAD THEM CHECKED AT THE DEALERSHIP WHERE THEY TOLD ME THE BALL JOINTS NEEDED IMMEDIATE REPLACEMENT. *JB

Mileage: 32,000

UPPER BALL JOINT FAILURE....UPPER CONTROLS NEEDED TO BE REPLACED. *NM

Mileage: 22,400

LOWER BALL JOINT FAILURE. PHONE INTERVIEW UPDATE (DEC. 21, 05): BACKUP INSIDE A GAS STATION, THE DRIVER SIDE FRONT LOWER BALL JOINT SEPARATED. THE PASSENGER SIDE LOWER BALL JOINT WAS WORN. REPLACED BOTH BALL JOINTS MYSELF. THERE WAS A LITTLE NOISE FROM THE FRONT SUSPENSION PRIOR TO THE BALL JOINT SEPARATION. I KNOW OF OTHER 2004 & 2005 JEEP LIBERTY OWNERS WHO ALSO EXPERIENCED BALL JOINT FAILURES. *NM

Mileage: 39,321

WHILE DRIVING FRONT LOWER BALL JOINT CAME LOOSE ON MY 2004 JEEP LIBERTY SPORT...DID NOT KNOW WHAT HAPPENED...PULLED INTO GARAGE...VEHICLE WOULD NOT DRIVE ANY FURTHER...WENT TO BACK VEHICLE OUT OF GARAGE NEXT DAY...FRONT LOWER BALL JOINT BECAME COMPLETELY SEPARATED FROM WHATEVER IT IS ATTACHED TO...VEHICLE HAD TO BE TOWED TO DEALERSHIP TO BE FIXED...HAD TO HAVE NEW WHEEL, LOWER BALL JOINT, AND FRONT AXLE REPLACED...COST WAS ROUGHLY $2000 TO FIX. *JB

Mileage: 48,582

DT: THE CONTACT STATED THAT WHILE DRIVING 2004 JEEP LIBERTY THE LEFT FRONT DRIVER'S SIDE WHEEL FELL TO THE RIGHT AND WAS HANGING ON BY LUGS:NUTS. UPON INSPECTION THE UPPER BALL JOINT AND THE UPPER CONTROL ARM AND THE AXLE BROKE. THE VEHICLE SPEED WAS 20 MPH. THE VEHICLE WAS TAKEN THE DEALERSHIP, AND THE DEALER SHIP OFFERED NO EXPLANATION AS TO WHY THIS HAPPENED. THE CONTACT CALLED CHRYSLER, AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE CURRENTLY HAS ONLY 30,000 MILES ON. IT. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS OR HIT ANY ROAD HAZARD.*AK

Mileage: 30,000

DT: THE CONTACT STATED THAT WHILE DRIVING 2004 JEEP LIBERTY THE LEFT FRONT DRIVER'S SIDE WHEEL FELL TO THE RIGHT AND WAS HANGING ON BY LUGS:NUTS. UPON INSPECTION THE UPPER BALL JOINT AND THE UPPER CONTROL ARM AND THE AXLE BROKE. THE VEHICLE SPEED WAS 20 MPH. THE VEHICLE WAS TAKEN THE DEALERSHIP, AND THE DEALER SHIP OFFERED NO EXPLANATION AS TO WHY THIS HAPPENED. THE CONTACT CALLED CHRYSLER, AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE CURRENTLY HAS ONLY 30,000 MILES ON. IT. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS OR HIT ANY ROAD HAZARD.*AK

Mileage: 30,000

DT: THE CONTACT STATED THAT WHILE DRIVING 2004 JEEP LIBERTY THE LEFT FRONT DRIVER'S SIDE WHEEL FELL TO THE RIGHT AND WAS HANGING ON BY LUGS:NUTS. UPON INSPECTION THE UPPER BALL JOINT AND THE UPPER CONTROL ARM AND THE AXLE BROKE. THE VEHICLE SPEED WAS 20 MPH. THE VEHICLE WAS TAKEN THE DEALERSHIP, AND THE DEALER SHIP OFFERED NO EXPLANATION AS TO WHY THIS HAPPENED. THE CONTACT CALLED CHRYSLER, AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE CURRENTLY HAS ONLY 30,000 MILES ON. IT. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS OR HIT ANY ROAD HAZARD.*AK

Mileage: 30,000

(2004 JEEP LIBERTY 4X4) I WENT TO HAVE THE FRONT END ALIGNED ON MY JEEP BECAUSE OF EXCESSIVE TIRE WEAR. THE SERVICE TECH WHERE I TOOK IT SAID THAT THE BALL JOINTS WERE WORE OUT AND THAT THEY NEEDED TO BE REPLACED BEFORE THE FRONT END COULD BE ALIGNED. THE VEHICLE HAS 43,994 MILES ON IT. I CONTACTED THE DEALER AND THEY SAID THAT THE WARRANTY COVERED 36,000 MILES. THE SERVICE CENTER SAID IT WAS A WONDER THAT I COULD KEEP THE VEHICLE ON THE ROAD. HE SHOWED ME A BULLETIN WHERE SOME DODGE DURANGO'S BALL JOINTS HAD WORN OUT AT 14,000 MILES. *JB

ON THE MORNING OF OCTOBER 2, 2005, MY SON WAS DRIVING OUR 2004 JEEP LIBERTY. APPROXIMATELY 1 MILE FROM OUR HOME, THE PASSENGER'S SIDE LOWER CONTROL ARM BALL JOINT SEPARATED FROM THE STEERING KNUCKLE AND CAUSED MY SON TO LOSE CONTROL OF THE VEHICLE. THIS RESULTED IN THE FRONT RIGHT TIRE PUSHING OUTWARD AND DISLODGING THE RIGHT FRONT AXLE. WHILE MY SON WAS NOT INJURED, THERE CERTAINLY WAS THE POTENTIAL FOR CATASTROPHIC EVENTS TO OCCUR. THERE IS INFORMATION AVAILABLE THAT STATES THAT 2002-2003 MODELS WERE RECALLED FOR THIS VERY ISSUE. I AM WONDERING IF THIS PROBLEM WAS NOT CORRECTED ON THE 2004 MODELS. *JB

Mileage: 56,083

DT: ON SEPTEMBER 23, 2005 I WAS GOING ABOUT TWO MPH PULLING INTO DRIVEWAY WHEN THE LOWER BALL JOINT BROKE ON FRONT DRIVER'S SIDE AND THE WHEEL CAME OFF. THE AXLE DROPPED AND BENT IT. THERE WAS NO PRIOR WARNING WHEN THIS HAPPENED. HAD IT TOWED TO THE DEALER AND THEY DID REPAIR IT, AND THEY DID REPAIR THE PASSENGER SIDE BECAUSE IT WAS ALSO WORN. CONTACTED THE MANUFACTURER AND THEY GAVE ME A FILE NUMBER. *AK

Mileage: 67,601

DT: WAS MAKING A TURN THEN HEARD A CRUNCH SOUND TIN HE PASSENGER'S SIDE, FRONT END OF THE VEHICLE COLLAPSED. TOWED VEHICLE TO THE MECHANIC, WHO SAID IT WAS A DEFAULT OF THE DEALER. CONTACTED THE DEALER, THEY ARE GOING TO SEND SOMEONE OUT BUT WHEN THEY GET AROUND TO IT. THERE WAS A RECALL FOR LOWER BALL JOINTS FOR 2002 AND 2003 MODELS. THIS HAPPENED ON AUGUST 15, 2005. THE FRONT END HAS TO HAVE NEW AXLE. IT WAS DRAGGED ON THE GROUND AND THERE WAS ALL DIFFERENT KINDS OF FLUID ON THE GROUND. THERE WAS ALSO DAMAGE TO BODY OF THE VEHICLE.*AK THE CONSUMER STATED THE VEHICLE WAS FIXED, HOWEVER THE LOWER BALL WAS NOT REPLACED.*JB

Mileage: 48,000

JEEP LIBERTY, 2004 MODEL, FRONT RIGHT LOWER CONTROL ARM BALL JOINT WAS LOOSE AND REPLACED. STEERING WAS LOOSE AND VEHICLE PULLS DURING BRAKING. THE BALL JOINT BOOT WAS NOT DAMAGED. THE BALL JOINT DOES NOT HAVE A GREASE FITTING.

Mileage: 14,000

NOTICED STIFFNESS IN THE STEERING. STEERING WHEEL WOULD NOT RETURN TO STRAIGHT AFTER A TURN WITHOUT ASSISTANCE. CHECKED POWER STEERING FLUID LEVEL AND SCHEDULED SERVICE APPOINTMENT. NEXT DAY, THE LOWER CONTROL ARM, DRIVER'S SIDE, LET GO AND THE DRIVER'S SIDE FRONT WHEEL COMPLETELY SEPARATED FROM THE VEHICLE. FAILURE OCCURED WHILE PULLING INTO A PARKING SPACE. ADVISED THEY WERE REPLAING BOTH FRONT BALL JOINTS WITH NEW. FAILURE COVERED BY WARRANTY.

Mileage: 25,500

1. TRANSMISSION DOWNSHIFTS HARD WHEN DECELERATING TO A STOP 2. STEERING GEAR REPLACED 3. AFTER ITEM 2 , LEFT (DRIVER) SIDE FRONT LOWER BALL JOINT BROKE.

Mileage: 29,000

LEFT HAND TURN AT LOW SPEED RESULTS IN JEEP LIBERTY 2004 TURNING 180 DEGREES AND ROLLING OVER. PRIMARY CAUSE OF CLAIM APPEARS TO BE BROKEN LEFT FRONT SUSPENSION CONTROL ARM. APPEARS TO BE METAL FAILURE. TOTAL VEHICLE DAMAGE APPROXIMATELY $7,000.00. VEHICLE PHOTOGRAPHED EXTENSIVELY AT CRASH SITE. ALL CRITICAL DAMAGED PARTS SALVAGED.

Mileage: 4,800

COMPLAINT RECEIVED VIA E-MAIL, I'M SURE I'M NOT THE ONLY ONE WITH A JEEP LIBERTY THAT PULLS TO THE RIGHT. MY FAMILY HAS 2 2004 LIBERTY. ONE BROUGHT FEBRUARY THIS YEAR AND CAME STRAIGHT OUT OF THE SHOWROOM, PULLING BADLY TO THE RIGHT. I HAD TO TAKE VEHICLE TO THE DEALER 3 TIMES, AND FINALLY WAS SENT TO AN ALIGNMENT PLACE. BOUGHT ANOTHER LIBERTY IN JUNE, AND IT'S PULLING TO THE RIGHT. THIS IS DANGEROUS."*AK

Mileage: 410