2005 JEEP LIBERTY Suspension Problems

The ball joint broke while I was driving I lost all control of vehicle

The contact owns a 2005 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal sound coming from the vehicle, and the vehicle was shaking erratically. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transfer case and transmission failure. The contact was informed that the transfer case and the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact researched NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was made aware of the failure and a case was filed. The contact was advised to submit the repair documents regarding the failure. In addition, the contact was informed that the replacement of the transfer case and the transmission replacement were not covered under the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 200,000.

Mileage: 200,000

I was driving on a bridge and my ball joint broke. Blew a hole through my tire and my rim and the fender flare blew off. I had had that same ball joint replaced approximately two years prior maybe sooner. I got this Jeep in 2017 and I have replaced the driver side ball joint twice the passenger side ball joint once and the ball joints look bad again.

About 6 months ago the passenger side front end to hit the ground, just after going 60 miles an hour thankfully turning in daughter's driveway. Lower ball joint passenger side came apart. On Monday doing 35 mph the driver side hits the pavement hard! Luckily I ditched in a driveway on the left! The tire slammed into the fender well breaking the plastic there and the piece that goes back under the doors? Ball joint broke completely into? I'm on my third day of working in the rain alongside a road repairing this?

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 70 MPH, the vehicle swerved to the left across three lanes of traffic and the contact turned the steering wheel to the right to prevent the vehicle from veering to the left. The contact then stopped on the shoulder of the highway. The contact stated there was no warning light illuminated. The contact stated that the Police were on scene and determined that the vehicle could not be driven. The contact stated the Police Officer picked up the ball joint that had detached from the driver’s side front suspension of the vehicle. The vehicle was towed to the residence. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 06V288000 (Suspension). The manufacturer was not informed of the failure. The failure mileage was approximately 225,000.

Mileage: 225,000

Lower ball joints gave out on driver’s side while turning, snapping the wheel/tire from the car and dropping vehicle down abruptly. Dealership who fixed the lower control arm and hitch recalls, did not fix and said there was no Lower Ball Joint recall- which was a confirmed recall and lead to vehicle damage and safety hazard

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 10 MPH, the suspension suddenly failed, causing the front end of the vehicle to drop down and the vehicle became undrivable. The vehicle was towed to an independent mechanic where it was diagnosed that the front driver's side lower ball joint had failed. The vehicle was not repaired. The local dealer was notified of the failure but did not offer any assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 157,000.

Mileage: 157,000

I was traveling on the highway at about 60 mph, hit a small bump in the highway and nearly lost total control. Pulled over and came to a complete stop. Re-entered the highway and nearly lost control even at a slower speed, 55mph.

Slowly crossed railroad tracks ball joint came disconnected forcing disconnection of the front drive shaft

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 10 MPH, the front driver’s side wheel detached from the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V288000 (Suspension). The vehicle was repaired but continued to experience the same symptoms. The vehicle was towed to a local dealer. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 75,000.

Mileage: 75,000

I have a 2005 Jeep Liberty Sport. I was backing out of my driveway when I heard a crunching sound. I got out of the car and saw that the passenger side of my car was much lower than the driver's side. I noticed that their was windshield wiper fluid pouring out of the front end. Upon inspection, I noticed that the ball joint had snapped and the control arm was almost on the ground. Had I been able to get to the freeway as planned, I could have been seriously injured. I called to verify recall information and was informed that the ball joint recall issue had been resolved. However, with further investigation, it seems that this issue is happening after the repairs as well. I have attached pictures. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2005 Jeep Liberty. The contact stated the recall repair of NHTSA Campaign Number: 18V278000 (Suspension) was completed. The contact stated while driving 35 MPH, she heard abnormal sounds coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear upper and lower ball joints needed to be replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was repaired. The approximate failure mileage was 9,000.

Mileage: 9,000

In the past 15 months (recently as last week) I've had to replace the ball joints in the front end. We are the original owner and have the same address when purchased. I see there was a recall notice but i was never informed. NHTSA Recall #06V288000. The repair on 9/210/21 repair was a total of $516.00. The repair in 6/2020 was $516.00 as well. Lower ball joint - $136 Upper control arm - $130 Labor - $250

Reversing out of a driveway went to turn wheel heard loud pop snap front passenger side went to ground fender popped lose discovered by tow that the lower ball joint had snapped and possible lower control arm

Right upper ball joint control arm collapsed while in the drive-through at McDonald's could not move the car turn it or do anything it completely collapsed on the front right side due to corrosion of the lower ball joint and then I know this has been recalled however my car is not under the recall and I don't understand why because it was the same exact issue it's a Jeep Liberty

Drivers side lower ball joint catastrophic failure with no warning signs evident except split boot(s). Separation/break from upper control arm, tie rod and steering assembly at low speed reverse. NHTSA Recall ID: 06V288000 (Daimler-Chrysler Notification Code: F23) of lower ball joints performed by Chrysler authorized dealer/repair station 2007. Dealer contacted two (2) weeks prior to incident to coordinate possible re-repair and/or consideration of faulty OEM parts used in original recall. Consumer stated gas smell around his car and inside. *JB

Mileage: 193,000

The contact owns a 2005 Jeep Liberty. The contact stated while driving 35 mph, the steering wheel would shake with the vehicle wobbling. The contact stated that the vehicle was out of alignment. The contact informed the original owner of the failure, who then took the vehicle to an independent mechanic who diagnosed that the ball joint was faulty, but only performed an alignment. The failure recurred. The dealer was made aware of the failure but did not diagnose or repair the vehicle. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 98,500.

Mileage: 98,500

The contact owns a 2005 Jeep Liberty. The contact stated that while reversing and making a left turn, the front driver’s side ball joint fractured and the lower control arm detached. The steering wheel also shook and jerked while driving approximately 50 mph. The vehicle was towed to the residence. The dealer was made aware of the failure and informed the contact that there was a recall repaired in 2006, for the ball joints. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 102,000.

Mileage: 102,000

FRONT LOWER BALL JOINT ON RIGHT SIDE HAS FELL OUT TWICE, 8 MONTHS APART. BOTH TIMES THE VEHICLE WAS IN MOTION, GOING LESS THE 20 MPH. ROAD CONDITIONS WERE DRY, AND ON ON REGULAR PAVED ROAD. I WAS DRIVING STRAIGHT ON THE ROAD BOTH TIMES. THE FIRST TIME IT BROKE, IT CAUSE MY WHEEL TO BREAK AND FLATTER MY TIRE, SECOND TIME IT DAMAGED MY WHEEL BUT DIDN'T NOT BUST THROUGH IT. MOTOR MOUNTS HAVE BROKE 2 TIMES AS WEEK 1 WEEK AFTER REPAIRED IT BROKE THE 2ND TIME. TRANSMISSION MOUNT HAS ALSO BROKE.

Mileage: 129,000

THE RIGHT FRONT WHEEL/ TIRE SEPARATED FROM THE SUSPENSION WHILE DRIVING. I WAS ON THE 5TH FLOOR OF A PARKING GARAGE. I WAS TOLD THIS WAS DIRECTLY CAUSED BY THE LOWER BALL JOINT FAILING. THIS WAS ON A 2005 JEEP LIBERTY RENEGADE. RECALL REPAIRS PREVIOUSLY PERFORMED ON FRONT LOWER BALL JOINTS ON 04/09/2007. I NO LONGER OWN THIS VEHICLE.

Mileage: 110,814

LIKE EVERYONE ELSE IS REPORTING ALL OF MY UPPER AND LOWER BALL JOINTS ARE BAD ON MY 2005 LIBERTY. WITH JUST OVER 125K MILES I HAVE BEEN TOLD THAT I HAVE OVER $3,000 IN REPAIRS NEEDED, FRONT UPPER AND LOWER BALL JOINT, REAR BALL JOINTS, FRONT HUB BEARINGS AND BOTH FRONT CV AXLES. THIS IS THE ENTIRE FRONT SUSPENSION (REAR LOWER BALL JOINTS WERE COVERED IN A RECALL AND WERE REPLACED AFTER WE HAD TO HAVE IT TOWED IN FOR BREAKAGE) . THIS IS OBVIOUS A PROBLEM AND JEEP NEEDS TO DO A RECALL AND REIMBURSE PEOPLE FOR THEIR EXPENSES.

Mileage: 130,000

MY FRONT BALL JOINT AND CONTROL ARM BROKE WHY DRIVING DOWN THE ROAD

Mileage: 240,000

AFTER INSPECTION FROM MECHANICS I WAS TOLD MY 2005 JEEP LIBERTY WAS HAVING THE SAME PROBLEMS AS THE OTHER 05 LIBERTYS IM REFERENCE TO THE FRONT LOWER BALL JOINTS WHERE THE DEFECT IS ALLOWING MOISTURE TO GET IN DAMAGING THE BALL JOINT AND IT'S CRACKING AND RUSTED AND BAD NEEDS TO BE REPLACED THERE IS NO RECALL FOR MY VIN WHEN I PUT MY VEHICLE INTO GEAR AND START DRIVING FORWARD OR REVERSE I GET LOUD POPS AND. CRACKING NOISE ALSO ANYTIME I HIT A BUMP AND SOMETIMES WHILE DRIVING ON HIGHWAY I WAS TOLD THE RATE AT WHICH IT'S DETERIORATING AND HOW BAD IT IS IS EXCESSIVE AND NEEDS FOR A SAFETY CONCERN

Mileage: 139,000

MY HEATED SEAT WAS ON LOW AND IT HAS BEEN GETTING EXTREMELY HOT LATELY, WELL TODAY IT CAUGHT ON FIRE. AND ABOUT A MONTH AGO MY BALL JOINTS ALL WENT OUT WHILE DRIVING.

Mileage: 170,000

BUSHING AND BODY BUSHING ON FRONT OF THE VEHICLE, SQUEAK VERY LOUDLY ANYTIME THE VEHICLE IS IN MOTION, OR WHEN SOMEONE ENTERS OR EXITS THE VEHICLE, THE ADDED WEIGHT TO THE VEHICLE, CAUSES THE VEHICLE TO SQUEAK FROM THE FRONT UNDERSIDE OF THE VEHICLE, EVERY BUMP OR RUFF SPOT IN THE ROAD, TURNING THE STEERING WHEEL EITHER DIRECTION, EVEN THE SLIGHTEST CAUSES VERY LOUD SQUEAKING, THE SQUEAKING IS PRESENT WITH SIMPLE ROCKING OF THE STEERING WHEEL. THE STEERING FEELS TIGHTER AND SIMPLE TURNS REQUIRE MORE BODY MUSCLE USE, WHEN THE VEHICLE IS BOTH IN MOTION AND STATIONARY. THE SQUEAKING/RUBBING IS PRESENT, AT ALL TIMES, WHEN EVEN THE SLIGHTEST AMOUNT OF MOVEMENT OR POSITION CHANGES FROM DRIVER/PASSENGERS INSIDE THE VEHICLE. FEELS LIKE THE FRONT OF THE VEHICLE IS ABOUT TO FALL OUT, OR THAT THE FRICTION FROM THE RUBBING OR PIECES IN THE FRONT/ FRONT SUSPENSION, IS GOING TO CAUSE SOMETHING TO WEAR DOWN AND BREAK, WHICH COULD CAUSE CONTROL OF THE VEHICLE TO BE LOST, AND COULD RESULT IN AN ACCIDENT, THAT COULD POTENTIALLY BE FATAL. WHEN I DO A GENERAL SEARCH FOR RECALLS ON MY PARTICULAR VEHICLE MAKE AND MODEL, IT SHOWS 2 REGARDING THE FRONT SUSPENSION, AND BALL JOINTS, HOWEVER WHEN I SEARCH RECALLS USING MY VEHICLES VIN NUMBER, IT SHOWS '0 UNREPAIRED RECALLS' BUT I HAVE NEVER HAD ANY RECALLS REPAIRED ON MY VEHICLE, AND THE RECALLS THAT SHOW ACTIVE, FIT THE ISSUES GOING ON WITH MY VEHICLE, AND I'M NOT SURE WHY MY 2005 JEEP LIBERTY RENEGADE, FITS INTO THE VEHICLES WITH THE RECALL CONCERNS PRESENT AND ACTIVE, BUT MY VEHICLE DOESN'T SHOW AND ONE THAT NEED TO BE REPAIRED BASED ON THE ACTIVE RECALLS. *TR

Mileage: 98,500

PURCHASED A 2005 JEEP LIBERTY IN THE STATE OF WISCONSIN, A STATE THAT HAS EXCESSIVE COLD AND ICY WEATHER, STREETS ARE HEAVILY SALTED. THE JEEP I PURCHASED HAS HAD SEVERAL RECALLS, MAJOR WAS THE REAR END CONTROL ARM, WHICH THE DEALERSHIP REPAIRED. 2005 JEEP LIBERTY ALSO HAS MAJOR ELECTRICAL PROBLEMS WHICH CAUSES THE ENGINE COOLING FAN TO SHORT OUT. HAVING IT TO BE FREQUENTLY REPLACED ONCE A YEAR. 2ND MAJOR PROBLEM IS THE FRONT RIGHT CONTROL ARM ASSEMBLY FRONT UPPER LEFT AND RIGHT. ALONG WITH WHEEL HUB ASSEMBLY, BOTH CORRODES AND CAN CAUSE THE STEERING TO BRAKE INTO, RESULTING IN A LOST OF STEERING CAUSING A MAJOR ACCIDENT WHILE DRIVING. THESE MAJOR MECHANICAL PROBLEMS NEEDS SHOULD BE RECALLED, SO THEY CAN BE REPLACED OR REPAIRED. I'VE TAKEN THE JEEP TO DIFFERENT REPAIRS SHOP AND WAS TOLD THE JEEPS ARE KNOWN FOR SAFETY ISSUES INCLUDING ELECTRICAL AND CONTROL ARM PROBLEMS AND TO CHECK FOR RECALLS. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE WAS GOING ALL OVER THE ROAD AND FELT LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED BY THE TECHNICIAN THAT THE RIGHT CONTROL ARM WAS RUSTED THROUGH AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL WAS IN THE STATE OF OH, AND THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,400.

Mileage: 205,400

FRONT RIGHT SPINDLE WENT BAD VERY EARLY IN LIFE OF CAR, AND BAR LINKAGE WITH IT. EXPENSIVE FIX. PLEASE ISSUE RECALL!!!!

Mileage: 40,000

I NOTICED WHEN DRIVING MY 2005 JEEP LIBERTY, WHEN I CAME TO A STOP OR PULLED OFF, I WOULD HEAR A NOISE UNDERNEATH THE BACK OF MY CAR, SOUNDING LIKE A JARRING SOUND , LIKE SOMETHING WAS LOOSE..MY CAR'S STEERING WASN'T AS RELAXED AS IT SHOULD HAVE BEEN WHEN TURNING ESPECIALLY..THIS NOISE KEPT GETTING LOUDER, I EVENTUALLY HAD IT TOWED TO THE SHOP BECAUSE OF THIS PROBLEM AND A ISSUE WITH THE THERMOSTAT..TO FIND OUT MY REAR DRIVE SHAFT HAD POPPED.

Mileage: 97,000

I HAVE A JEEP LIBERTY 2005 SPORT THEY HAVE A RECALL ABOUT THE CORROSION ON MY CAR AND THEY DON'T WANT TO TO FIX IT. I AM REALLY SCARED ON DRIVING LIKE THAT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SUSPENSION SNAPPED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SWERVED TO THE OTHER SIDE OF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL AND DROVE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT NEW TRAILING ARMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

Mileage: 151,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) BY ARRIGO DODGE JEEP CHRYSLER (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

THE FRONT LOWER BALL JOINTS FAILED A SECOND TIME AND WERE REPLACED AGAIN PER NHSTA ID # 06V-288 RECALL F23. THE OFFICIAL MOPAR WEBSITE SAYS FAQ SAYS THAT "Q ONCE THE RECALL IS COMPLETED, WHAT IS THE WARRANTY ON THE REPAIR IF THE RECALLED COMPONENT FAILS AGAIN? A IF THERE IS A SUBSEQUENT FAILURE, WE WILL REVIEW THE SITUATION AND IF, IN FACT, IT IS FOR THE SAME CONDITION AS THE RECALL, FCA US WILL REPAIR THE VEHICLE FOR FREE." I AM BEING TOLD BY A FCA CASE MANAGER THAT THERE IS A 2 YEAR 24 MONTH WARRANTY ON THE PARTS INSTALLED AS PART OF THIS SAFETY RECALL. THE MOPAR WEBSITE FAQ MAKES NO MENTION OF THIS AND I CAN NOT BE TOLD WHERE TO FIND THIS 2 YEAR 24 MONTH WARRATY. WHY ISN'T FCA FOLLOWING THEIR OWN POLICY STATED TO THE PUBLIC? WHY IS FCA BEING DECEPTIVE AND INACCURATE? HOW SHOULD THIS FALSEHOOD BE ADDRESSED?

Mileage: 119,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND AN ABNORMAL FLOPPING NOISE WAS HEARD. ALSO, THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR SUSPENSION WAS FRACTURED. THE CONTACT CALLED GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, (219) 462-4117) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 10 MPH IN A PARKING LOT, THE BALL JOINT DETACHED AND THE AXLE BECAME LOOSE FROM THE BASE OF THE WHEELS, WHICH CAUSED THE WHEELS TO DETACH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM & FIAT NORTH PHOENIX (LOCATED AT 1646 N 26TH AVE, PHOENIX, AZ 85023, (480) 630-2825) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

REAR CONTROL ARM RUSTED

Mileage: 128,500

HERE IS THE PROBLEM, WILL NOT SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT REAR LOWER CONTROL ARMS. THIS IS A FOLLOW UP COMPLAINT TO THE ONE I FILED ON 4-18-18, ID# 11120806.ON 1-4-19 I RECEIVED A CALL FROM DEBBIE OF SPECIALTY PARTS ABOUT THE ORIGINAL COMPLAINT. DIFFERENT FROM THE FIRST REPRESENTATIVE NOT KNOWING WHY THE DEALER WANTED A INSPECTION BEFORE ORDERING THE CONTROL ARMS, DEBBIE STATED THAT WAS A CORPORATE DECISION. ( YOU WOULD THINK THAT HAVING DEALT WITH THIS RECALL IN ONE FORM OR ANOTHER OVER THE PAST SEVEN YEARS THEY COULD GET THIS STRAIGHT.) HER REASONING WAS THAT FCA HAD TO INSPECT MY VEHICLE AND REPLACE REQUIRED PARTS BEFORE THEY COULD PUT ON THE NEW LOWER CONTROL ARMS. I ASKED WHAT PARTS REQUIRED INSPECTION AND SHE SAID MY SHOCKS .I TOLD HER THOSE DON'T ATTACH TO THE CONTRO[ ARM SHE THEN SAID THAT THEY WOULD HAVE TO CHECK MY CONTROL ARMS AND CHECK THE VIN TO VERIFY I HAD NOT GONE TO A JUNK YARD AND REPLACED THEM MYSELF. I ASKED HER IF SHE KNEW WHAT THE CONTROL ARMS WERE AND SHE STATED SHE WAS NOT A TECH. SHE ALSO TOLD ME THAT THEY DO NOT TELL THEIR CUSTOMERS ALL THEY HAVE TO DO TO A VEHICLE IN A RECALL. NHTSA, I WOULD THINK IF THEY STATE THAT THEY DO NOT TELL ALL THAT THEY DO, THEY MAY NOT HAVE TOLD YOU ALL THE ISSUES EITHER. THERE IS NO OTHER WAY TO INTERPRET THIS CONVERSATION OTHER THAN, "WE NEED TO INSPECT YOUR VEHICLE AND REPLACE PARTS AT YOUR EXPENSE TO MINIMIZE DAMAGE TO OUR BOTTOM LINE." I ASKED TO SPEAK TO HER SUPERVISOR AND DEBBIE STATE SHE DID NOT HAVE ONE, NO ONE ABOVE HER. I ENDED THE CALL.I HAVE RECEIVED THE SECOND RECALL CARD. AGAIN IT STATES TO SCHEDULE YOUR FREE REPAIR. THEY WILL NOT DO IT. ALL I WANT FROM FCA IS WHAT THEY STATED THEY WOULD DO. REPLACE BOTH REAR LOWER CONTROL ARMS. STOP PLAYING GAMES.

Mileage: 82,266

THE STEERING GOT HARD AND FELT LIKE THE BALL JOINT ON THE CONTROL ARMS LOCK UP ; THE DOOR LOCKS CYCLE CONTINUOUSLY AND NOW DRIVER DOOR, LEFT REAR PASSENGER DOOR AND BACK TAILGATE WILL NOT OPEN, HORN WILL NOT BLOW, RADIO WILL NOT WORK, AND INTERIOR LIGHTS WON'T WORK. THE STEERING PROBLEMS HAPPEN WHILE DRIVING ON HIGHWAYS AND WHEN MAKING TURNS OF ANY KIND THE SLIGHTEST MOVEMENT OF THE STEERING WHEEL WILL CAR IS MOVING MAKES ERRATIC NAVIGATION IN ANYTHING OTHER THAN A STRAIGHT PATH. THE DOOR LOCKS CYCLE ON AND OFF WHILE DRIVING AND ALSO NOT MOVING AND WITHOUT THE CAR BEING STARTED AND IS AS REST WITHOUT KEY INSERTED IN THE IGNITION CYLINDER. I AM FEARFUL FOR MY GRAND CHILDREN TO RIDE IN THE CAR WITH ME AND VERY CONCERNED OF A FAILURE THAT MAY JEOPARDIZE THEIR SAFETY.

Mileage: 178,500

THE FRONT RIGHT AND LEFT SUSPENSION UPPER AND LOWER CONTROL ARMS BROKE. I WAS BACKING DOWN MY DRIVEWAY WHEN THIS HAPPENED. I NOTICED THE REAR ONES ARE UNDER RECALL BUT NOT THE FRONT, NHTSA #18V-278. I HAD IT TOWED TO A AUTO SHOP AND THEY WANT $2600 TO REPAIR.

Mileage: 77,012

SE SIENTE MUY INESTABLE CUANDO CONDUSCO EN ESPECIAL NO PUEDO IR A MAS DE 50 MILLAS PORQUE EN CURVAS SE SIENTE PEOR SU INESTABILIDAD DE CAMINO A MI TRABAJO Y DE MI USO DIARIO CERCA DE MI HOGAR NO PODRIA IR LEJOS GIRANDO SE SIENTE MUY INESTABLE NO ME SUENTO SEGURA

BALL JOINTS CORROSION

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STEVEN WADE (1724 SOUTH HILTON DRIVE, SAINT GEORGE, UTAH 84770 (435) 634-4200) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT ON JUNE 13, 2018 THE DEALER STATED THAT THE PART WAS ON BACK-ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 34958405. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECTS.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER COLORADO CHRYSLER JEEP (350 SOUTH HAVANA STREET, AURORA, COLORADO 80012, (855) 324-2578) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT *JS

U38 NHTSA RECALL # 18V-278 NO DEALER WITHIN 100 MILES WILL HONOR THE RECALL. SAID CAN'T GET PARTS OR NOT AVAILABLE FOR SCHEDULING OR THEY DIDN'T SELL ME THE CAR. OR THEY WANT TO CHARGE FOR THE REPAIR.

THIS CONCERNS RECALL U38?NHTSA 18V-278 THAT SAYS FCA WILL REPLACE BOTH REAR LOWER CONTROL ARMS. DOES NOT SEEM TO BE THAT STRAIGHT FORWARD. THE ATTACHED FILE IS THE EMAIL RECEIVED FROM FCA AND MY ORIGINAL QUESTIONS POSTED TO THEM. I DO NOT HAVE A COPY, BUT I REPLIED TO FCA EMAIL ASKING WHOSE RECALL IS IT, FCA OR THEIR DEALERS? THEY DID NOT ADDRESS WHY DIFFERENT DEALERS ARE GIVING DIFFERENT INFOMATION. I ALSO ASKED WHAT IS THE DEALER GOING TO INSPECT AS IT APPEARS THAT THE ARMS ARE CORRODING FROM THE INSIDE OUT. ACCORDING TO THE RECALL PAPER WORK, FCA SAYS THE ARMS MUST BE REPLACED. WHY SHOULD I BE REQUIRED TO DO TWO DEALER VISITS BECAUSE THE DEALER WANTS IT THAT WAY. FCA IS NOT TAKING OWNERSHIP OF THE RECALL AND IS ALLOWING DIFFERENT DEALERS TO TREAT CUSTOMERS IN VERY DIFFERENT WAYS, WHICH AMOUNTS TO NO ONE IS HOOERING THE RECALL AS PRINTED.

Mileage: 82,000

WHILE TURNING LEFT IN A PARKING LOT AT A LOW RATE OF SPEED THE PASSENGER SIDE LOWER BALL JOINT FAILED AND CAME APART. THE WHEEL PIVOTED OUT FROM THE VEHICLE DROPPING THAT CORNER TO THE GROUND. THE VEHICLE WAS TOWED TO MY SERVICE PROVIDER AND UPON INSPECTION THE OTHER BALL JOINT WAS FOUND TO BE CRACK AND REQUIRING REPLACEMENT AS WELL. THIS VEHICLE HAS HAD REGULAR MAINTENANCE PREFORMED BY DEALERS OVER ITS LIFE. THE

Mileage: 105,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK DODGE CHRYSLER JEEP RAM (3207 SOUTH GENERAL BRUCE DR, TEMPLE, TEXAS 76503) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SOUTHERN CHRYSLER JEEP ' GREENBRIER, 1414 SOUTH MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 347-226-19. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PRESTIGE CHRYSLER JEEP DODGE, 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON A1A IN COCOA BEACH- BALL JOINT COMPLETELY CAME OUT ON DRIVERS SIDE TIRE- UNDRIVABLE AND TOWED TO MY BUSINESS.

Mileage: 160,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT ANY SPEED, UNUSUAL SQUEAKING NOISES WERE HEARD COMING FROM THE BALL JOINTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED AND WOULD NOT BE DONE A SECOND TIME. THE CONTACT WAS REFERRED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT NOTIFIED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. *TT THE CONSUMER STATED THE SEATBELT CONNECTOR FAILS AND 4X4 FAILS TO ENGAGE. *TR

Mileage: 145,000

MY REAR LOWER CONTROL ARM HAS EROSION FROM EXCESSIVE SALT, TO WHERE IT IS BROKEN ALMOST IN HALF, AND THERE IS ALREADY A RECALL FOR THIS L27 HOW EVER THIS IS STATE SPECIFIC AND KANSAS ISN'T INCLUDED IN THIS. I AM NOT SURE WHY KANSAS IS NOT INCLUDED IN THIS RECALL WHEN WE HAVE SNOW AND THE ROADS ARE SALTED JUST AS MUCH AS SOME OF THE OTHER STATES INCLUDED IN THE RECALL. I HAVE TAKEN IT TO A DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THEY HAVE REPAIRED THIS ON CARS UNDER THE RECALL AND WHAT HAS HAPPENED TO MY CAR IS EXACTLY WHAT HAS HAPPENED TO CARS THEY HAVE REPAIRED. FOR THIS NOT TO BE INCLUDED IS RIDICULOUS AND A SAFETY HAZARDOUS, AND COULD CAUSE AN ACCIDENT WHILE DRIVING IF THIS WAS TO BREAK COMPLETELY.

Mileage: 172,000

CONSTANT GRINDING, SQUEAKING WITH MOVEMENT OF STEERING WHEEL, WAS TOLD IT WAS BALL JOINT AND ARM, ALSO THERE WAS A RECALL ABOUT THIS...HAPPENS WHEN DRIVING.....WAS THERE A RECALL REGARDING THIS?

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 10 MPH AND MAKING A TURN, A GRINDING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER AND STOP THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WHEEL WAS RUBBING AGAINST THE WHEEL WELL. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT THE REAR LOWER CONTROL ARM HAD EXCESSIVE CORROSION AND WAS BENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) BECAUSE IT WAS NOT REGISTERED IN A SALT BELT STATE. THE FAILURE MILEAGE WAS 104,479.

Mileage: 104,479

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR SUSPENSION LOWER CONTROL ARM FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

DRIVE AT 65 MILES PER HOUR ON THE FREEWAY IN CALIFORNIA, A LOUD NOISE LIKE SOMETHING HAD FALLEN OUT OF THE BOTTOM OF THE CAR. CAR BECAME BARELY CONTROLLABLE. WAS ABLE TO VEER TO THE SIDE OF THE ROAD WITH SMOKE SPEWING FROM THE PASSENGER FRONT WHEEL. WHEN TOW TRUCK ARRIVED STATED THAT THE LOWER BALL JOINT AND CONTROL ARM WERE TERRIBLY CORRODED AND HAD SNAPPED. A MECHANIC LOOKING FOR PARTS MENTIONED THAT IT HAD BEEN PREVIOUSLY RECALLED. A CHECK OF THE VIN INDICATED THE PROBLEM HAD BEEN NOTED FOR RECALL IN 2006, THIS PARTICULAR VIN HAD BEEN REPAIRED IN 2012. CALLED CHRYSLER, THEY SAID THEY COULD SIMPLY ARRANGE FOR AN APPOINTMENT BUT THAT IT WOULD BE UP TO THE DEALER TO DECIDE WHETHER OR NOT I WOULD BE CHARGED FOR REPAIRS. AT THIS TIME TRYING TO DECIDE ON NEXT STEP.

Mileage: 178,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE VEERED SEVERELY WHILE BEING OPERATED. UPON INSPECTION, THE CONTACT FOUND THAT THE REAR CONTROL ARMS WERE SEVERELY CORRODED. THE AUTONATION CHRYSLER DODGE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA AND THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000.

Mileage: 280,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 2 MPH, THE REAR CONTROL ARM FRACTURED IN TWO WITHOUT WARNING. THE DEALER WAS CONTACTED (OVERLAND PARK DODGE/JEEP) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

BACKED DOWN DRIVEWAY STARTED ON STREET AND NOTICED I WAS TURNING ONE WAY AND REARED WAS GOING THE OTHER DIRECTION. IMMEDIATELY DROVE VERY SLOWLY HOME. LOOKED UNDERNEATH AND SAW TRAILING ARM PARTIALLY SNAPPED

Mileage: 110,000

BACKED DOWN DRIVEWAY STARTED ON STREET AND NOTICED I WAS TURNING ONE WAY AND REARED WAS GOING THE OTHER DIRECTION. IMMEDIATELY DROVE VERY SLOWLY HOME. LOOKED UNDERNEATH AND SAW TRAILING ARM PARTIALLY SNAPPED

Mileage: 110,000

HEARD A SCRAPING NOISE WHEN BACKING OUT OF MY DRIVEWAY. SHIFTED TO DRIVE TO RETURN TO DRIVEWAY AND NOISE SOUNDED LOUDER. IT SOUNDED LIKE A STICK OR SOMETHING SIMILAR WAS DRAGGING UNDER THE VEHICLE. I LOOKED UNDER AND SAW THAT A PORTION OF THE FRAME WHERE THE REAR LOWER CONTROL LINK WAS ATTACHED HAD RUSTED AND TORN LOOSE CAUSING THE REAR AXLE TO SHIFT TO THE REAR. THIS WAS AT THE PASSENGER SIDE, REAR. THE REAR CONTROL LINKS HAD PREVIOUSLY BEEN REPLACED UNDER RECALL BUT NO MENTION WAS MADE OF ANY OBSERVED FRAME RUST. I INSPECTED THE DRIVER'S SIDE AND SAW THAT A FAILURE IS BEGINNING THERE ALSO. THE VEHICLE IS NOT DRIVEABLE.

Mileage: 136,190

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE CONTACT'S EX-SPOUSE WAS DRIVING 40 MPH, THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE SWERVED TO THE LEFT AND RIGHT ACROSS THE ROADWAY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE, VEERED OFF THE ROAD, AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO THE CHEST CAUSED BY THE SEAT BELT. THE DRIVER DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER A-ARM ON THE FRONT PASSENGER SUSPENSION WAS FRACTURED, INCLUDING THE LOWER SHOCK TOWER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE VEHICLE WAS REPAIRED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,480.

Mileage: 153,480

REAR CONTROL ARMS RUSTED AND ONE BROKE COMPLETELY IN TWO SENDING ME INTO THE ONCOMING LANE. LUCKILY I WAS ON A CITY STREET WITH A LOW MPH AND I WAS TRAVELING STRAIGHT WHEN IT BROKE. CHRYSLER TELLS ME THERE IS A RECALL BUT MY VEHICLE IS NOT FROM ONE OF THE STATES AFFECTED BY THE RECALL.

Mileage: 219,495

MY DRIVERS SIDE BALL JOINT HAS BROKEN WHILE I WAS DRIVING TWICE ! LAST TIME IT CAUSED BODY DAMAGE. I REPLACED IT ONCE AND THEN A RECALL REPLACED IT AND NOW IT BROKE AGAIN !

Mileage: 155,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE DRIVER HEARD AN ABNORMAL POPPING SOUND AND LOST CONTROL OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

LOWER FRONT RIGHT BALL JOINT SNAPPED WHILE I WAS DRIVING. CALLED JEEP AND THEY SAID IT WAS RECALLED AND REPLACED. I ASKED FOR A LOCATION AND A SERVICE ORDER AND THE WOULD NOT GIVE IT TO ME. THEY KEEP TELLING ME TO TAKE IT TO THE JEEP DEALER WHICH I CANT BECAUSE IT IS BROKE. THESE BALL JOINTS WHERE RECALLED FOR BREAKING. NOW FOR A SECOND TIME IT BROKE AND I CANT GET ANY PROOF THAT IT WAS EVER REPLACED

Mileage: 140,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 20 MPH, A LOUD POPPING NOISE EMITTED FROM UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 7 MPH, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE AXLE ASSEMBLY AND BALL JOINT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT AXLE AND BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE BALL JOINT AND AXLE WERE FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

Mileage: 120,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, YEARS LATER, THE BALL JOINTS FAILED ON THE VEHICLE. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE AND THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DIAGNOSIS. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

RECALL OF CONTROL ARMS: PURCHASED IN NOVEMBER 2015. 1/22/16 IN THE EVENING, MY 16 YEAR OLD SON HAD JUST GOTTEN OFF THE HIGHWAY AND WAS COMING INTO TOWN (AT 25 MPH THANKFULLY), FELT A JERK AND HEARD A NOISE. PULLED OVER IMMEDIATELY. BOTTOM LINE, THE CONTROL ARMS WERE RUSTED THE WHOLE WAY THROUGH...RECALL ISSUE. I CALLED THEM AND THEY SAID THEY WOULD PAY FOR TOW. I HAVE TRIED RELENTLESSLY (SOMETIMES NICELY AND SOMETIMES NOT SO NICELY) TO GET THEM TO PAY FOR THE 2 DAY RENTAL THAT I HAD TO PAY FOR WHILE THE TRUCK WAS IN THE SHOP. THEY SAID THEY WOULDN'T BECAUSE IT WAS OUTSIDE THEIR "PARAMETERS". I UNDERSTAND, BUYER BEWARE, CHECK RECALLS ETC BEFORE PURCHASING. THEY MAY OR MAY NOT (TYPICALLY NOT FROM WHAT I AM READING) PROVIDE YOU WITH ACCEPTABLE CUSTOMER SERVICE. THE INCONVENIENCE IS TYPICAL, THAT'S LIFE. BUT FOR ME TO HAVE TO PAY OUT OF POCKET FOR THEIR SUB PAR EQUIPMENT.....NOT ACCEPTABLE. THE LOCAL DEALERSHIP WAS FRIENDLY AND AS HELPFUL AS THEY COULD BE CONSIDERING ALL THEY REALLY NEEDED TO DO WAS FIX THE RECALL ITEM (I DID HAVE THEM REPAIR ANOTHER SEPARATE ISSUE AT MY COST). THEY WERE QUICK TO GET IT REPAIRED. I DEALT WITH AARON AND THOUGHT HE WAS PROFESSIONAL AND FRIENDLY. THIS COULD HAVE CAUSED INJURY OR EVEN DEATH TO MY SON, ESPECIALLY IF HE HAD BEEN ON THE HIGHWAY LIKE HAD JUST A FEW MINUTES EARLIER. I HAVE A HARD TIME ACCEPTING THAT $100.00 IS GOING TO BE THE DIFFERENCE IN GOOD AND BAD CUSTOMER SERVICE FOR THEM. THIS IS THEIR CASE # 28638056

Mileage: 142,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS WITH AN INDEPENDENT MECHANIC FOR TIRE REPLACEMENT, THE TECHNICIAN NOTICE THAT THE DRIVER AND PASSENGER FRONT UPPER AND LOWER BALL JOINT WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,239.

Mileage: 69,239

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EMITTED A SQUEAKING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR INSPECTION WHO LOCATED THAT THE FRONT LOWER BALL JOINT FRACTURED. BECAUSE THERE WAS NO CORROSION, THE DEALER STATED THAT THE FRONT BALL JOINT WOULD NOT BE REPLACED UNDER THE MANUFACTURER'S WARRANTY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,798. *JS

Mileage: 164,798

ELECTRIC WINDOWS FAIL OFTEN. REAR SUSPENSION BEARINGS FAIL CAUSING LOSS OF CONTROL. BALL JOINT FAIL WEARING TIE ROD AND CAUSING LOSS OF CONTROL. WHILE DRIVING THE VEHICLE REAR END WILL SWERVE UNCONTROLLABLY AND SUDDENLY.

Mileage: 180,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

10/5/2015 - RIGHT FRONT TIRE FELL OFF WHILE TURNING INTO DRIVEWAY - BOLTS SHEARED

Mileage: 98,181

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOWER CONTROL ARM SUDDENLY FRACTURED AND RENDERED THE VEHICLE INOPERABLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT LOWER CONTROL ARM FRACTURED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE DRIVING, A POPPING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE DUE TO FAILED BALL JOINTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.

Mileage: 162,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THE CV AND THE LOWER BALL JOINTS UNDER THE VEHICLE FRACTURED CAUSING THE WATER RESERVOIR AND FENDER TO FRACTURE. THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN STATED THAT THERE WAS A RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL WAS VERY DIFFICULT TO MANEUVER. THE CONTACT DISCOVERED THAT THE REAR SUSPENSION ARM FRACTURED ON THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

SUSPENSION ISSUE. IT APPEARS THAT THE FRONT END TO BE COMING LOOSE. LOTS OF NOISE SUCH AS GRINDING,ETC. I STOPPED AT GARAGE AND HAD THEM OUT IT ON A LIFT FOR INSPECTION. THE DETERMINATION WAS THAT THE FRONT, LEFT AND RIGHT, UPPER AND LOWER BALL JOINTS ARE DEFECTIVE. UPON INSPECTION BY THE MECHANIC, AND BY ME VISUALLY, IT APPEARS TO BE PREMATURE WEAR. MECHANIC SUSPECTS A PRODUCT DEFECT, AS DO I. I CHECKED NHTSA OFFICIAL SITE FOR RECALLS. MULTIPLE RECALLS FOR THIS SUSPENSION ISSUE. SEAT BELT DRIVER'S SIDE LATCHING MECHANISM BETWEEN THE SEAT AND CONSOLE STICKS INTERMITTENTLY. SOMETIMES IT TAKES MULTIPLE EFFORTS TO DISCONNECT THE SEAL BELT SO THAT DRIVER MAY EXIT THE VEHICLE. DEALER CLAIMS THERE ARE NO RECALLS ON THIS ITEM AND NO WARRANTY. CURRENT MILEAGE ON VEHICLE IS 74,400 MILES. ELECTRICAL POWER WINDOW ASSEMBLIES. ALL FOUR ASSEMBLIES HAVE BEEN REPLACED. DURING THE FIRST YEAR OF OWNERSHIP (BOUGHT NEW IN 2005) BOTH LEFT AND RIGHT FRONT WINDOW ASSEMBLIES WERE REPLACED UNDER WARRANTY, SINCE THEN ALL FOUR ASSEMBLIES (FRONT DRIVER AND PASSENGER SIDES, AND REAR DRIVER SIDE AND PASSENGER SIDE HAVE BEEN REPLACED AT THE EXPENSE OF THE OWNER. THIS IS A MULTIPLE OCCURRING PROBLEM AND IN MY ESTIMATION SEEMS TO BE A PRODUCT DESIGN AND MANUFACTURING PROBLEM.

Mileage: 74,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE VEERED INDEPENDENTLY TO THE LEFT. THE CONTACT WAS ABLE TO CORRECT THE VEHICLE USING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 2 MPH, THE LOWER BALL JOINT FRACTURED CAUSING THE FRONT PASSENGER SIDE OF THE VEHICLE TO COLLAPSE TO THE GROUND. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TWICE AND THE VEHICLE WAS REPAIRED FOR EACH FAILURE. IN 2007, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,899.

Mileage: 127,899

THERE IS UNCOMFORTABLE NOISE WHEN DRIVE THROUGH AND TURN. AFTER INSPECTION, THEY TOLD ME THAT BOTH UPPER AND LOWER BALL JOINTS IN FRONT ON BOTH SIDES WERE DAMAGED.

AS I WAS PULLING INTO A PARKING LOT I SUDDENLY HEARD A LOUD NOISE AND NOTICED MY BACK WHEELS ACTING STRANGE. I THOUGHT IT WAS A FLAT TIRE SO I PARKED AND CHECKED MY REAR TIRES. EVERYTHING LOOKED FINE SO I GOT WHAT I HAD COME FOR THEN GOT BACK ON THE ROAD. THE NOISE AND DIFFICULTY STEERING WERE STILL THERE THOUGH SO I PULLED OVER AGAIN AND LOOKED UNDER THE REAR TIRES. THE REAR CONTROL ARM ON THE DRIVERS SIDE HAS COMPLETELY RUSTED THROUGH AND BROKEN. I COULDN'T BELIEVE A CAR WITH LESS THAN 70,000 MILES ON IT COULD HAVE A PART COMPLETELY RUST THROUGH LIKE THAT SO I CHECKED ALL THE RECALLS ON THE LIBERTY MODEL. NOT SURPRISINGLY THERE WAS A RECALL DUE TO EXCESSIVE RUST ON THE VERY PART THAT HAD COMPLETELY RUSTED OUT ON MY VEHICLE. I WAS NEVER NOTIFIED OF THIS SAFETY RECALL THOUGH BECAUSE I DON'T LIVE IN ONE OF THE STATES WHERE THE RECALL WAS ISSUED. THE STATES WHERE THE RECALL WAS ISSUED GET SNOW IN THE WINTER AND SALT IS USUALLY USED TO CLEAR THE STREETS. THAT IS WHY THESE STATES WERE IN THE RECALL. I LIVE IN NEBRASKA THOUGH, A STATE THAT GETS NEARLY AS MUCH SNOW AS IOWA, MISSOURI, AND MINNESOTA (THREE STATES THAT WERE INCLUDED IN THE RECALL) AND YET IF YOU LIVE IN MY STATE YOU ARE NOT INFORMED OF THE RECALL AND YOU DO NOT GET THE PARTS REPLACED. IF I HAD NOT BEEN PULLING INTO A PARKING LOT AT THE MOMENT THE REAR CONTROL ARM HAD RUSTED THROUGH AND BROKEN THE INCIDENT COULD HAVE BEEN MUCH WORSE. I COULD HAVE BEEN ON THE HIGHWAY OR A BUSY STREET AND EASILY LOST CONTROL OF MY VEHICLE. SINCE MY STATE WAS NOT INCLUDED IN THE RECALL MY SAFETY (AND THE SAFETY OF OTHER DRIVERS) WAS PUT AT RISK AND I WILL NOW BE OUT $600. *TR

Mileage: 69,425

THIS IS A SAFETY COMPLAINT ON A 2005 JEEP LIBERTY COMPLAINT FOR THE 3 RECALLS. BALL JOINTS, TRAILER HITCH AND CONTROL ARMS. ON THIS DAY I BROUGHT MY VEHICLE TO TRANSITOWNE IN WILLIAMSVILLE, NY FOR THE RECALLS, I NEVER RECEIVED THE BALL JOINT RECALL PREVIOUSLY. MY VEHICLE WAS SAFE, NO NOISE, NO PROBLEMS AND WAS CURRENTLY IN MINT CONDITION MECHANICALLY AND OTHERWISE. I DROPPED IT OFF THURSDAY NIGHT 5/7/2015 TO BE WORKED ON 7/8/2015. THEY CALLED THE MORNING OF 7/8/2015 TO SAY THE VEHICLE WAS COMPLETE. AS I DROVE HOME THE WHEEL SHAKES AND FRONT END MAKES NOISE WHILE BRAKING AND SOUNDS LOOSE. I IMMEDIATELY RETURNED IT, THEY WERE RUDE AND AFTER MY OBVIOUS FRUSTRATION FINALLY DECIDED TO TAKE A TEST DRIVE. WHEN SAL, THE SERVICE COORDINATOR CAME BACK AND ACTUALLY ADMITTED (WITH A WITNESS) I WAS ONE IN A MILLION THAT RECEIVED BAD BALL JOINTS BUT THAT THEY DON'T HAVE ANY MORE I WOULD HAVE TO WAIT. I EXPLAINED WHEN BRAKING SOMETHING IS RUBBING, STEERING IS SHAKY AND MAKES A CLUNK NOISE FROM BALL JOINTS. THEY LET ME DRIVE AWAY WITH A VEHICLE THAT IS UNSAFE. LOOSE BALL JOINTS WITH ANY PLAY IN THEM CAN RESULT IN AN ACCIDENT. THEY OFFERED NO RENTAL, NO HELP AND IGNORE ME. I HAVE MY OWN BUSINESS (SOLE) AND CANNOT DRIVE IT, I DON'T TRUST IT AND IT CANNOT BE DRIVEN TO KAYAKING. MY ENTIRE WEEKEND WAS RUINED NOT TO MENTION I CANNOT DRIVE A NOISY, DANGEROUS VEHICLE. THEY DID NOT REPLACE THE TRAILER HITCH EVEN THOUGH IT'S 10 YEARS OLD (I PUT IT ON MYSELF) DID NOT COME WITH THE JEEP, AND IT'S WELDS ARE RUSTY AND BRITTLE, THEY DID NOT CARE ABOUT THAT EITHER. CHRYSLER CASE # 26946712. I FEEL LIKE NOBODY CARES ABOUT MY PROBLEM, IT CAN'T BE LEGAL FOR A DEALERSHIP TO SEND DRIVERS HOME WITH VEHICLES THAT HAVE LOOSE BALL JOINTS AND TELL THEM IT'S SAFE, THEY HAVE NO IDEA WHERE I GO AND DRIVE WITH MY VEHICLE, IT'S CONSTRUCTION SEASON AND ONE POTHOLE ON THE THRUWAY COULD KILL ME.

READ STABILIZER BAR RUSTED IN TWO WHILE DRIVING. REAR END SHIFTED TO ONE SIDE MAKING DRIVING IMPOSSIBLE. IF THIS HAPPENED AT A FASTER SPEED IT MIGHT HAVE CREATED A WRECK. THERE ARE RECALLS FOR THIS PROBLEM BUT MY JEEP BASED ON THE VIN NUMBER, IS NOT APART OF THE RECALL. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE REAR CONTROL ARM WAS RUSTED AND FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

AFTER MAKING A LEFT TURN, I HEARD A POP, AS I GAINED SPEED THE VEHICLE WANDERED TO THE RIGHT SIDE OF THE ROAD AND DIFFICULT TO CONTROL. I WAS JUST A FEW BLOCKS FROM MY HOME WAS ABLE TO MAKE IT BACK HOME VERY SLOWLY. ONCE I PARKED MY JEEP IN THE GARAGE I WAS ABLE TO LOOK IT OVER CAREFULLY AND FOUND THE DRIVER SIDE REAR LOWER CONTROL ARM RUSTED THRU. THE PASSENGER SIDE REAR CONTROL ARM WAS ALSO VERY RUSTY AND APPEARED TO BE READY TO BREAK. I WAS ABLE TO TRAILER THE JEEP TO OVERLAND PARK KANSAS JEEP DEALER TO REPLACE BOTH REAR LOWER CONTROL ARMS. I LIVE IN KANSAS AND WORK IN KANSAS CITY, MISSOURI. THE DEALER INFORMED ME THE RECALL ON THIS PART DID NOT APPLY TO KANSAS. I DO HAVE A PHOTO OF THE RUST AND BROKEN REAR CONTROL ARM. *TR

Mileage: 85,218

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL STARTED TO SHAKE AND THE VEHICLE BECAME MORE DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE REAR LOWER CONTROL ARMS HAD RUSTED OUT. THE CONTACT WAS MADE AWARE OF NHTSA RECALL CAMPAIGN NUMBER: 12V085000 (SUSPENSION); HOWEVER, THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000. UPDATED 04/06/16*LJ UPDATED 9/27/2017*CN

Mileage: 124,000

ON SATURDAY SEPTEMBER 27TH WHILE DRIVING MY VEHICLE I NOTICED A RUMBLE NOISE WHILE CLIMBING A MODEST HILL. AN INSPECTION OF THE VEHICLE REVEALED THAT THE REAR AXLE HAD MOVED FORWARD SEVERAL INCHES AND THE DRIVER REAR WHEEL HAD MOVED INTO A POSITION WHERE IT WAS CONTACTING THE INNER FENDER WHICH CAUSED THE NOISE. FURTHER INVESTIGATING THE CAUSE LEAD ME TO NOTICE THAT THE LOWER CONTROL ARM HAD FAILED DUE TO CORROSION WHICH ALLOWED AXLE TO MOVE FORWARD. I HAVE CONTACTED CHRYSLER BY REGISTERED LETTER REGARDING THIS ISSUE BUT I HAVE RECEIVED NO RESPONSE. *TR

Mileage: 70,000

RIGHT REAR LOWER CONTROL ARM BROKE WHILE I WAS DRIVING, CAUSING ME TO LOSE CONTROL OF THE VEHICLE BECAUSE THE REAR PASSENGER WHEEL WENT UNDER THE FENDER CAUSING ME TO ALMOST HIT AN ONCOMING VEHICLE HEAD-ON. UPON INVESTIGATION, I REALIZED THAT THE REAR LOWER CONTROL ARMS ON THIS VEHICLE HAD BEEN RECALLED IN APRIL 2012 IN THE "SALT BELT" STATES DUE TO RUST. ALTHOUGH I LIVE IN KENTUCKY, WHICH I AM TOLD IS NOT THE SALT BELT, IT IS STILL OBVIOUS THAT THESE DEFECTIVE PARTS WERE USED ON MY VEHICLE WHICH WAS PURCHASED NEW IN 2005 AND HAD NO PREVIOUS OWNERS. A MECHANIC HAS ALSO VERIFIED THAT THE RIGHT LOWER CONTROL ARM BROKE DUE TO RUST AND THAT THE LEFT LOWER CONTROL ARM IS RUSTED. AND ALTHOUGH I HAVE BEEN A REPEAT CUSTOMER HAVING ALSO PURCHASED A 2009 DODGE JOURNEY NEW AND A 2012 DODGE RAM NEW, THE COMPANY HAS REFUSED TO REPLACE THESE OBVIOUSLY DOCUMENTED DEFECTIVE PARTS. I HAVE RECENTLY CONTEMPLATED PURCHASING A NEW JEEP LAREDO; HOWEVER, I AM DONE WITH JEEP, DODGE AND CHRYSLER PRODUCTS AND INTEND TO GO WITH FORD, GM AND/OR CHEVROLET IN THE FUTURE. *TR

Mileage: 95,723

DRIVER HAD JUST PULLED OUT OF DRIVEWAY AND WAS GOING DOWN THE STREET. AFTER ABOUT 150 FEET FROM DRIVEWAY, VEHICLE SUDDENLY PULLED TO THE LEFT, HIT A PARKED VAN, RODE UP ON THE VAN'S FRONT TIRE AND ROLLED OVER. INSPECTION OF THE UNDERSIDE OF THE VEHICLE REVEALED THE THE DRIVERS SIDE LOWER CONTROL ARM HAD SNAPPED CAUSING LOSS OF CONTROL.

Mileage: 170,000

I WOULD LIKE TO KNOW IF THE RECALL HAS BEEN DONE ON THE VEHICLE I HAVE. *TR

Mileage: 114,926

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

I HAD TURNED INTO THE PARKING LOT AND THE LOWER BALL JOINT ON THE PASSENGER SIDE HAD BROKE. I HAD THIS TAKEN CARE OF BY A NON JEEP DEALER DUE TO SHORT ON FUNDS TO HAVE IT DONE BY A JEEP DEALER, AT THE TIME THIS HAPPENED DID NOT KNOW JEEP WOULD HAVE COVERED THE COST OF THE REPAIRS SINCE THIS ISSUE WAS A RECALL ISSUE THAT HAD BEEN FIX BACK IN 2007. THIS JEEP I HAD PURCHASED USED IN DEC 2013. I HAD CALLED JEEP CORP TO CHECK ON RECALLS AFTER I HAD FIRST PURCHASED. FOUND THINGS WERE FIXED BUT WAS NOT TOLD THERE WAS A 10 YEAR WARRANTY ON THAT WORK THAT WAS DONE BACK IN 2007 BY THE PREVIOUS OWNER. IF I WOULD HAVE KNOW THAT AT THE TIME I HAD THIS ISSUE AGAIN ON JULY 26 2014 I WOULD HAVE TAKEN IT TO THE JEEP DEALER, BUT BECAUSE I DID NOT HAVE A LOT OF MONEY I HAD IT FIXED BY ANOTHER AUTO REPAIR SERVICE. I WOULD LIKE TO BE REIMBURSED FOR THE COST AT 534.40 I HAD TO PAY IN JULY 2014 FOR ISSUES WITH THE SAME THAT WERE RECALLED AND FIXED BACK IN 2007. I HAD CALLED TODAY TO FIND OUT WHAT I COULD DO AND WAS TOLD NOTHING NOW SINCE I HAD IT FIXED BY A NON JEEP DEALER. I REALLY THINK IT SHOULD BE REIMBURSED DO TO THE FACT I HAD TO HAVE THIS FIXED AFTER IT WAS RECALL AND FIXED BY A JEEP DEALER AND IT STILL BROKE. I HAVE THE RECEIPT FOR THE REPAIRS THAT WERE DONE JULY 2014. *TR

Mileage: 136,706

FAILURE ON DRIVER REAR TRAIL ARM. TRAIL ARM FRACTURED WHEN I TOOK OFF FROM A STOP. THIS APPEARS TO BE THE SAME ISSUE JEEP ISSUED A RECALL ON (#L27), IN MARCH 05, 2012, FOR JEEP LIBERTY MY 2004 - 2007. CONTACTED JEEP RECALL HOTLINE AND THEY REFUSED TO HONOR THE RECALL SINCE MY JEEP WAS BOUGHT IN KENTUCKY. RECALL IS ONLY VALID FOR JEEPS SOLD IN STATES NORTH OF KENTUCKY. ACCORDING TO RECALL FRACTURE IS LINKED TO THE EXCESSIVE CORROSION DUE TO THE APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. NORTHERN KENTUCKY (WHERE I LIVE) HAS THE SAME WEATHER AS SOUTHERN INDIANA. INDIANA IS COVERED AND KENTUCKY IS NOT. *TR

Mileage: 136,367

THE DRIVER SIDE REAR LOWER CONTROL ARM BROKE FROM BEING CORRODED.THIS SHOULD BE PART OF THE 12V-085 RECALL BUT IS NOT BECAUSE I LIVE IN THE WRONG STATE. *TR

Mileage: 95,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND MAINTENANCE INDICATORS ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND MAINTENANCE INDICATORS ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

AN ONGOING PROBLEM WITH THE FUEL GAUGE IS THAT WHENEVER I FILL UP I CAN DRIVE ABOUT 20 MILES (MORE OR LESS) AND THEN ALL OF A SUDDEN THE ENGINE LIGHT AND GAS LIGHT COME ON AND THE FUEL GAUGE GOES ALL THE WAY TO EMPTY. WHICH CAN BE PRETTY SCARY THE FIRST TIME YOU SEE IT HAPPEN AND YOU'RE GOING 75 MPH ON THE INTERSTATE. THE SECOND PROBLEM IS THE SUSPENSION. ANY TIME I TURN THE STEERING WHEEL IT CREAKS. RIDING OVER EVEN BARELY BUMPY ROADS CAUSES MY CAR TO CREAK AND GROAN. IT SHAKES HORRIBLY WHEN DRIVING BETWEEN 50-55 OR EVEN IDLING BUT GETS BETTER WHEN I TAKE MY FOOT OFF THE GAS, APPLY THE BRAKES, OR GO AT HIGHER SPEEDS. *TR

WHEN DRIVING FASTER THAN 15 MPH, WHEN I WOULD TAKE MY FOOT OFF THE ACCELERATOR OR BRAKE, THE CAR WOULD SWERVE VIOLENTLY AND RANDOMLY TO THE RIGHT OR THE LEFT EVEN THOUGH I WAS NOT TURNING THE STEERING WHEEL. THIS IS THE EXACT SAME ISSUE IN NHTSA CAMPAIGN NUMBER: 12V085000, BUT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. *TR

Mileage: 116,750

I WAS AT A FULL STOP AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN, MADE A RIGHT HAND TURN. DURING THE TURN I HEARD A LOUD THUD FROM THE REAR PASSENGER'S SIDE WHEEL AREA, AND THE BACK END OF THE CAR SHIMMIED A LITTLE BIT. I PULLED INTO A SHOPPING CENTER ABOUT A 1/8 MILE AWAY, PARKED MY VEHICLE, AND GOT OUT TO INSPECT THE AREA I HEARD THE NOISE COME FROM. MY LOWER CONTROL ARM HAD ALMOST COMPLETELY SNAPPED. I DECIDED TO INSPECT THE DRIVER'S SIDE REAR LOWER CONTROL ARM, WHICH WAS CRACKING AS WELL. I DECIDED TO LOOK UP ANY RECALLS ON MY MAKE, MODEL AND YEAR, AS I TAKE VERY GOOD CARE OF MY VEHICLE AND FOUND THIS ODD. TURNS OUT THERE IS A RECALL FOR THE LOWER CONTROL ARMS, THE "L27" RECALL. I WAS NOT MADE AWARE OF THIS BY CHRYSLER. I CONTACTED THEIR CUSTOMER SERVICE, AND WAS TOLD THAT IT WOULD BE TOWED TO THE NEAREST DEALERSHIP FOR INSPECTION; ALSO, IF I REQUESTED THAT MY VEHICLE BE TAKEN TO A DIFFERENT DEALERSHIP, THERE WOULD BE AN ADDITIONAL FEE. IT WAS BROUGHT TO THE DEALERSHIP, AND IT WAS CONFIRMED TO BE THE RECALL. I ASKED IF THERE WERE ANY OTHER RECALLS, AND I WAS TOLD BY THE SALES REP THAT THERE IS ANOTHER RECALL, THIS ONE CONCERNING THE FUEL TANK, WHICH CHRYSLER WOULD INSTALL A FREE TRAILER HITCH FOR TO PROTECT IT FROM REAR END COLLISIONS. THE REP THEN INFORMS ME "BUT WE DON'T HAVE THOSE PARTS, NO ONE REALLY HAS THEM, SO WE AREN'T DOING ANYTHING ABOUT THAT RIGHT NOW". HITS ME FOR A $4,400 QUOTE FOR OTHER THINGS THEY FOUND WRONG. I HAD MY CAR THERE FOR A WEEK, AND I HAD TO PAY FOR MY RENTAL CAR. I WAS TOLD BY CHRYSLER THAT IT IS UP TO THE DEALERSHIP TO OFFER HELP WITH THAT, WHICH THIS ONE DOESN'T. I TOLD THEM THAT I SHOULD NOT HAVE TO PAY $350 EXTRA TO COVER A RENTAL BECAUSE OF A RECALL THAT IS THEIR BRAND'S FAULT AND RESPONSIBILITY TO REPAIR. I AM LUCKY I WASN'T ON A HIGHWAY. BOTH CHRYSLER AND DEALERSHIP REFUSE TO PAY FOR RENTAL CAR. *TR

Mileage: 101,427

I WAS DRIVING HOME AFTER PICKING UP MY KIDS FROM SCHOOL AND NOTICED THAT MY BACK END WAS SWAYING SLIGHTLY. I THOUGHT IT MIGHT BE FROM A WET ROAD SURFACE BUT THEN NOTICED A CRACK AND GROAN WHEN I DROVE UP MY CURB ON TO MY DRIVEWAY. I GOT OUT AND LOOKED UNDER THE VEHICLE AND NOTICED THAT MY PASSENGER SIDE LOWER CONTROL ARM WAS COMPLETELY RUSTED THROUGH AND MY REAR AXLE WAS SLIGHTLY SKEWED WITH THE PASSENGER TIRE SLID FORWARD IN THE WHEEL WELL. I NOTICED THAT CHRYSLER HAD A RECALL FOR THIS VERY PROBLEM (SAFETY RECALL L27/NHTSA 12V-085 REAR SUSPENSION LOWER CONTROL ARMS) BUT MINE WAS NOT COVERED BECAUSE I DON'T LIVE IN A 'SALT BELT' STATE. I LIVE IN OMAHA, NE AND OUR ROADS ARE SALTED EVERY WINTER. I BELIEVE THIS IS DIRECTLY ASSOCIATED WITH THE PREVIOUS RECALL AND WOULD LIKE CHRYSLER TO REPLACE MY LOWER CONTROL ARMS. *TR

Mileage: 103,000

TIMKEN CORPORATION HAD RECALL 12E047000 BUT [XXX] IS A NON WORKING NUMBER. AS NEW OWNER OF JEEP NEED VERIFICATION RECALL WAS COMPLETE ON JEEP. NEED HELP TO VERIFY IF RECALL CORRECTION HAS BEEN COMPLETED OR NOT. NEED VALID CONTACT INFORMATION FOR TIMKEN CORPORATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TIMKEN CORPORATION HAD RECALL 12E047000 BUT [XXX] IS A NON WORKING NUMBER. AS NEW OWNER OF JEEP NEED VERIFICATION RECALL WAS COMPLETE ON JEEP. NEED HELP TO VERIFY IF RECALL CORRECTION HAS BEEN COMPLETED OR NOT. NEED VALID CONTACT INFORMATION FOR TIMKEN CORPORATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR SUSPENSION CONTROL ARM FAILED AND CAUSED THE CONTACT LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR SUSPENSION CONTROL ARM WAS CORRODED AND THE WHEEL ALIGNMENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

CORRODED UPPER CONTROL ARM NEEDS TO BE REPLACED. *TR

Mileage: 88,680

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR OF THE VEHICLE CONTINUOUSLY SWAYED FROM SIDE TO SIDE MAKING IT NEARLY IMPOSSIBLE TO CONTROL THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR CONTROL ARM AND BUSHINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 177,000.

Mileage: 70,000

HI THERE, I AM TAKING MY JEEP LIBERTY FOR A RECALL ON THE REAR SUSPENSION LOWER CONTROL ARMS TO MY LOCAL CHRYSLER DEALER TOMORROW JUNE 27, 2013. APPARENTLY THE RECALL WAS MADE BECAUSE THE CONTROL ARMS ARE MADE OUT OF A MATERIAL THAT CAN CORRODE AND BREAK WITHOUT WARNING CAUSING A CRASH. I FIND THIS INTERESTING BECAUSE ON JUNE 26, 2012 ALMOST A YEAR AGO TO THE DAY, I HAD THE JEEP IN FOR A REPLACEMENT OF THE TRANSFER CASE AND THE MECHANIC REPLACED MY FRONT CONTROL ARM NOTING THAT HE HAD NEVER SEEN SUCH A THING, IT WAS ROTTED ALMOST COMPLETELY THROUGH AND THOSE ALMOST ALWAYS OUTLAST ANY VEHICLE THEY ARE ON. I PAID $549.00 TO HAVE THAT REPLACED AND I WOULD THINK IT WAS THE SAME CHEAP METAL AS THE REAR CONTROL ARMS...WHY WOULDN'T IT BE? ANYWAYS, I WOULD LIKE TO BE REIMBURSED FOR THE REPAIR OF THEIR CHEAP PARTS. I AM ALSO VERY CONCERNED ABOUT THE PENDING RECALL ON THE GAS TANK PLACEMENT OF MY LIBERTY WHICH CAN CAUSE A FIRE OR EXPLOSION. I AM NOT A MECHANIC AND TRUST AUTO COMPANIES TO KEEP MY SAFETY AND THAT OF MY FAMILY TO BE PARAMOUNT. IF I HAD OF KNOWN THAT THERE WAS A POTENTIAL DANGER TO OUR LIVES THAT COULD HAVE BEEN AVOIDED I WOULD NEVER, EVER HAVE PURCHASED THIS VEHICLE. I MIGHT ALSO MENTION THAT BESIDES THE FRONT DRIVESHAFT, THE REAR CONTROL ARMS, THE TRANSFER CASE REPLACEMENT, I HAVE ALSO HAD THE REAR END REDONE TWICE NOW. I HAVE THE ORIGINAL BILLS FOR ALL OF THIS WORK. IF CHRYSLER HAD ANY DECENCY AT ALL THEY WOULD RECALL THESE VEHICLES WITHOUT QUESTION. I AM IN ONTARIO, CANADA AND YOUR SHEET DOES NOT ALLOW ME TO CHOOSE THIS OPTION SO STATE AND ZIP WILL BE INCORRECT. *TR

Mileage: 143,546

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT LOWER BALL JOINTS) AND TOOK THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE DEALER REFUSED TO PERFORM THE RECALL SERVICE BECAUSE THE DRIVER AND PASSENGER SIDE UPPER BALL JOINTS WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER, BUT THE MANUFACTURER REFUSED TO PROVIDE ANY FINANCIAL ASSISTANCE FOR ADDITIONAL REPAIRS OUTSIDE OF THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 83,000.

Mileage: 83,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE FRONT DRIVER'S SIDE BALL JOINT MALFUNCTIONED, MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT WAS ABLE TO MOVE TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE MALFUNCTION WAS CAUSED BY RUSTED BALL JOINTS. THE MECHANIC REPLACED BOTH FRONT BALL JOINTS. AN AUTHORIZED DEALER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION). THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DRIVER'S SIDE REAR CONTROL ARM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH PROCEEDING TO MAKE A TURN, THE VEHICLE LOSS CONTROL WITHOUT ANY WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL AND CONTINUE DRIVING. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER WHERE IT WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL BECAUSE THE RECALL DID NOT COVER THE STATE IN WHICH THE CONTACT RESIDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY THE REAR DRIVER SIDE CONTROL ARM BROKE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE CONTROL ARM BEING COMPLETELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION REAR. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO THE DEALER TO SEE IF THE FAILURE WAS IN FACT CONSISITENT WITH THE RECALL AND THE DEALER STATED IT WAS, BUT THE MANUFACTURER REFUSED TO PAY FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS TOLD THAT THERE WAS A WAITING LIST FOR RECALL REPAIRS. THE CONTACT MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED AND WAS TOLD THAT THE MANUFACTURER WAS ONLY SHIPPING THE NECESSARY PARTS ONE AT A TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING REAR SUSPENSION LOWER CONTROL ARMS *TGW THE CONSUMER STATED HE HAS BEEN TRYING TO GET THE RECALL DONE WITH NO SUCCESS. THE DEALER INFORMED HIM, THAT HE WOULD BE PLACED ON A LIST, DUE TO THE LIMITED AVAILABILITY OF PARTS. *JB

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER:12V085000(SUSPENSION:REAR). SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, THE CONTACT ENCOUNTERED DIFFICULTY STEERING AND MAINTAINING CONTROL OVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE DRIVER'S SIDE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,698. ...UPDATED 10/17/12 *BF UPDATED 11/27/12*LJ THE CONSUMER STATED ANOTHER BALL JOINT FELL OFF. UPDATED 11/28/2012 *JS UPDATED 12/04/12 *LJ

Mileage: 100,698

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER:12V085000(SUSPENSION:REAR). SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, THE CONTACT ENCOUNTERED DIFFICULTY STEERING AND MAINTAINING CONTROL OVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE DRIVER'S SIDE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,698. ...UPDATED 10/17/12 *BF UPDATED 11/27/12*LJ THE CONSUMER STATED ANOTHER BALL JOINT FELL OFF. UPDATED 11/28/2012 *JS UPDATED 12/04/12 *LJ

Mileage: 100,698

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE BEGAN TO SWAY ACROSS THE ROAD. THE CONTACT WAS ABLE TO GAIN CONTROL AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE REAR UPPER CONTROL ARM WAS SEVERELY DAMAGED DUE TO RUST CORROSION AND WOULD NEED TO BE REPLACED . THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED A CASE MANAGER WOULD FOLLOW UP WITH A CALL TO ASSIST WITH THE SUSPENSION DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATINO OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) HE CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE MANUFACTURER HAD NOT SHIPPED THEM THE PARTS NEEDED IN ORDER TO REMEDY THE RECALL PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO ADVISED THE CONTACT TO LOCATE ANOTHER DEALER. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL L27/ NHTSA 12V-085 *TGW THE CONSUMER STATED WHEN SHE CALLED THE DEALER TO MAKE AN APPOINTMENT, SHE WAS INFORMED THERE WAS A PARTS SHORTAGE AND THEY WERE TAKING NAMES, VEHICLE IDENTIFICATION NUMBERS, AND PHONE NUMBERS AND SHE WOULD BE CONTACTED WHEN THE PARTS ARRIVED. THE CONSUMER STATED IT HAS BEEN TWO MONTHS AND THE PARTS WERE STILL NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS AND THEY DETECTED THAT THE FRONT UPPER CONTROL ARM, LOWER AND UPPER BALL JOINTS WOULD NEED TO BE REPLACED. THE FAILURE RESULTED IN THE INNER TREAD BELTS ON BOTH FRONT TIRES WEARING PREMATURELY. THE VEHICLE WAS REPAIRED WITH THE REPLACEMENT OF FOUR TIRES. SIX MONTHS LATER, THE TIRES EXHIBITED THE IDENTICAL TREAD WEAR FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT); HOWEVER THE PART WAS ON NATIONAL BACK ORDER AND THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATION ON WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT HAD NOT EXPERIENCED ANY FAILURE ON THE VEHICLE OR IN RELATION TO THE RECALL BUT STATED THAT THE RECALL WAS ISSUED FOR VEHICLES IN THE SALT BELT STATES. THE CONTACT STATED THAT THE VEHICLE WAS MOVED TO A LOCATION IN A SALT BELT STATE FROM GEORGIA TO CHICAGO, ILLINOIS AND WAS CONCERNED THAT THE VEHICLE COULD BE AFFECTED BY THE RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WERE NOT RESPONSIBLE SINCE THE VEHICLE WAS PURCHASED AND REGISTERED IN GEORGIA, WHICH IS NOT PART OF THE STATES LISTED ON RECALL. THE VIN WAS UNAVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

NHTSA CAMPAIGN ID NUMBER: 12V085000 NHTSA ACTION NUMBER: EA11013 COMPONENT: SUSPENSION:REAR REAR CORROSION ON REAR LOWER CONTROL ARM. CATASTROPHIC FAILURE OF LEFT REAR LOWER CONTROL ARM. CHRYSLER STATES THAT BECAUSE I DON'T LIVE IN LISTED STATES IN THIS RECALL, THAT I AM NOT COVERED. INCIDENTALLY, I LIVE IN KENTUCKY, LESS THAN 10 MILES FROM OHIO BORDER, WHICH IS COVERED. I OWNED THIS VEHICLE SINCE NEW AND ALWAYS GARAGED KEPT. I CAN PROVIDE PICTURES, ETC. OF VEHICLE. IT IS EVIDENT THAT THE UNDER CARRIAGE OF VEHICLE IS RUST FREE EXCEPT THESE CONTROL ARMS. PLEASE EXPAND CURRENT RECALL AS THIS IS A KNOWN PROBLEM, BUT REACHING FURTHER THAN SUSPECTED. *TR

Mileage: 98,298

NHTSA CAMPAIGN ID NUMBER: 12V085000 NHTSA ACTION NUMBER: EA11013 COMPONENT: SUSPENSION:REAR REAR CORROSION ON REAR LOWER CONTROL ARM. CATASTROPHIC FAILURE OF LEFT REAR LOWER CONTROL ARM. CHRYSLER STATES THAT BECAUSE I DON'T LIVE IN LISTED STATES IN THIS RECALL, THAT I AM NOT COVERED. INCIDENTALLY, I LIVE IN KENTUCKY, LESS THAN 10 MILES FROM OHIO BORDER, WHICH IS COVERED. I OWNED THIS VEHICLE SINCE NEW AND ALWAYS GARAGED KEPT. I CAN PROVIDE PICTURES, ETC. OF VEHICLE. IT IS EVIDENT THAT THE UNDER CARRIAGE OF VEHICLE IS RUST FREE EXCEPT THESE CONTROL ARMS. PLEASE EXPAND CURRENT RECALL AS THIS IS A KNOWN PROBLEM, BUT REACHING FURTHER THAN SUSPECTED. *TR

Mileage: 98,298

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR) AND AN AUTHORIZED DEALER WAS NOTIFIED TO SECURE AN APPOINTMENT FOR RECALL REPAIRS. THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS THEN NOTIFIED AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000. UPDATED 06/25/12 *CN

Mileage: 54,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS TRAVELING 25 MPH WHEN THE LEFT FRONT BALL JOINT FAILED AND CAUSED THE ENGINE TO FALL. THE CONTACT HAD THE VEHICLE TOWED TO A MECHANIC AND WAS TOLD THAT THE BALL JOINT FAILED AND AS A RESULT, THE UPPER CONTROL ARM ALSO FAILED. IN ADDITION, THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE BALL JOINTS. THE MECHANIC REPLACED THE LEFT FRONT BALL JOINS AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER THE MANUFACTURER'S RECALL. THE DEALER ADVISED THAT THE DRIVER SIDE BALL JOINTS WOULD BE REPLACED UNDER THE RECALL, BUT NOT THE UPPER CONTROL ARMS. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. CHRYSLER DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT, BY STATING THE WORK WAS NOT PERFORMED BY AN AUTHORIZED JEEP DEALER. UPDATED 05/17/12 UPDATED 05/21/12 UPDATED 05/31/12*LJ

Mileage: 130,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BECAME UNCONTROLLABLE HAD TO BE TOWED TO THE DEALER. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE TO DETERMINE WHAT REPAIRS WERE NEEDED. THE MANUFACTURER WAS MADED AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 199,802.

Mileage: 199,802

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A LOUD METAL TO METAL NOISE EMITTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO TRAVEL UNCONTROLLABLY; HOWEVER THE CONTACT WAS ABLE TO REGAIN CONTROL AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE RECALL PART WAS ON A MASSIVE BACK ORDER AND THE TECHNICIAN WAS UNABLE TO PROVIDE AN ARRIVAL DATE. THE CONTACT HAD SIGNIFICANT CONCERN OF A POTENTIAL SAFETY HAZARD WHILE WAITING ON THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

Mileage: 168,000

RECEIVED NOTICE ABOUT THE RECALL OF REAR SUSPENSION LOWER CONTROL ARM AND THE DETAILS OF APPROXIMATELY HOW LONG IT WOULD TAKE TO FIX GIVEN AN APPOINTMENT HAS BEEN MADE AND PART WAS ORDERED. MADE AN APPT. WITH DEALER TWO WEEKS IN ADVANCE AND ACCORDING TO THE RECALL STATEMENT THE WORK WOULD TAKE APPROXIMATELY AN HOUR BUT GIVE IT MORE TIME IN CASE OF A CONGESTED SCHEDULE OAT DEALER. AT NO POINT WAS I MADE AWARE THAT THE WORK WOULD APPARENTLY TAKE HALF OF THE DAY. THIS DEALERSHIP IS APPROXIMATELY AN HOUR FROM MY HOME AND WAS NOT PREPARED TO SPEND HALF OF THE DAY SITTING IN THE DEALERSHIP, NOR WAS I MADE AWARE THAT I SHOULD BE PREPARED TO SPEND HALF THE DAY THERE WHEN THE RECALL NOTICE SAYS THE WORK ONLY TAKES AN HOUR. THEREFORE, MY CAR IS STILL NOT FIXED AND I WILL HAVE TO FIND ANOTHER JEEP DEALER THAT WILL BETTER ADHERE TO THE APPOINTMENT TIME THEY HAD ME MAKE. *JS

NO PARTS MAY FIX BY END OF MAY AND IT IS NOW THE MID OF APRIL I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER FOR MY JEEP LIBERTY 2005. "SAFETY RECALL L27/NHTSA 12V-085" REAR SUSPENSION LOWER CONTROL ARMS" INFORMING ME THAT REAR SUSPENSION LOWER CONTROL ARM MAY BE CORRODED AND COULD BREAK WITHOUT WARNING AND IT COULD CAUSE A LOSS OF CONTROL AND CAUSE A CRASH. THE LOCAL JEEP DEALERS INFORM ME THAT THEY HAVE NO PARTS AND CHRYSLER SEND THEM FEW AND WILL NOT FIX MY CAR BY THE END OF MAY AND IT IS NOW THE MIDDLE OF APRIL. *JS

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED AND NO WARNING LIGHTS WERE ILLUMINATED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.

WHILE MERGING ONTO ROUTE 17 IN NJ ( A HIGHWAY) IN MY 2005 JEEP LIBERTY AND GOING APPROXIMATELY 45MPH THE UPPER BALL JOINT ON THE FRONT DRIVERS SIDE BROKE CAUSING THAT DRIVERS SIDE WHEEL TO COME OFF AND BECOME WEDGED BETWEEN THE LOWER CONTROL ARM AND THE ROAD . LUCKILY I MANAGED TO GET THE JEEP TO SLIDE TO A COMPLETE STOP ON THE SHOULDER OF THE ROAD WITHOUT COLLIDING WITH ANY OTHER VEHICLES. UNFORTUNATELY THIS SAME TYPE OF INCIDENT OCCURRED JUST 7 MONTHS EARLIER IN AUGUST OF 2011 WHILE I WAS DRIVING SOUTH ON THE TACONIC STATE PARKWAY AT 60MPH THE FRONT PASSENGER UPPER BALL JOINT BROKE APART CAUSING THAT WHEEL TO FALL OFF AND UNDER THE JEEP, ONCE AGAIN A MIRACLE THAT I MANAGED TO GET THE TRUCK TO SLIDE OFF THE ROAD WITHOUT INVOLVING ANY OTHER CARS ! *JS

Mileage: 141,109

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BALL JOINT SEPARATED FROM THE VEHICLE, CAUSING THE CONTROL ARM TO BEND. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT ADVISED THE CONTACT THAT THEY WERE ONLY REQUIRED TO REPAIR WHAT WAS STATED IN NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ONE TIME, AND DENIED ANY ASSISTANCE WITH ANY FURTHER REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 134,755.

Mileage: 134,755

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS DRIVING 25 MPH WHEN THE STEERING WHEEL STARTED TO SHAKE AND THE CONTACT CRASHED INTO A PARKED VEHICLE. NO ONE WAS INJURED DURING THE CRASH. THE CONTACT DROVE THE VEHICLE HOME AND LATER DISCOVERED THAT THE FRONT SUSPENSION WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE FRONT SUSPENSION REPAIRED. THERE HAD BEEN NO ISSUES WITH THE VEHICLE SINCE THE REPAIR. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

Mileage: 25,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE TRAVELING 15 MPH, THE CONTACT DROVE OVER A ROAD BUMP AND NOTICED THAT THE REAR END OF THE VEHICLE WOULD NOT REMAIN STABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE REAR LOWER CONTROL ARMS WERE REPLACED. THE CURRENT AND THE FAILURE MILEAGES WERE 141,000.....UPDATED 03/28/12 *BF UPDATED 04/13/12

Mileage: 141,000

LEFT AND RIGHT REAR A=ARMS RUSTED AT WELDINGS. A-ARM'S FELL APART LEAVING VEHICLE UNSTEERABLE. VEHICLE TOWED TO REPAIR SHOP. QUOTED AFTERMARKET REPLACEMENT $1050.00 NO JEEP REPLACEMENT PARTS AVAILABLE. *TR

Mileage: 81,000

WHILE DRIVING TO MY WORKPLACE, I NOTICED MY JEEP SWAYING ON THE ROAD, WHICH I FIRST ATTRIBUTED TO ICY ROAD CONDITIONS. HOWEVER, WHEN I STOPPED THE VEHICLE I SAW THAT MY REAR CONTROL ARMS WERE SEVERELY RUSTED, WITH THE LEFT REAR ARM ALMOST SHEARED THROUGH WITH RUST. I WAS ABLE TO NURSE THE JEEP LIBERTY TWO MILES TO A SAFE PARKING PLACE WITH MY FLASHERS ON AND DRIVING ABOUT 10 MPH. THANKFULLY I WAS ON BACK COUNTRY ROADS AND NOT DRIVING AT HIGHER SPEEDS! WHO KNOWS WHAT MIGHT HAVE OCCURRED IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS? HOPEFULLY, I CAN BE COMPENSATED BY CHRYSLER CORPORATION FOR THE COST OF MY REPAIRS AND TOWING. I FIND IT UNFATHOMABLE THAT SUCH CRITICAL COMPONENTS WOULD RUST THROUGH ON A VEHICLE WITH 70,000 MILES. *TR

Mileage: 71,000

I WAS TRAVELING 70 MPH ON THE FREEWAY WHEN I VERY SLIGHTLY LET OFF THE ACCELERATOR AS I CAME OVER A BRIDGE. AT THAT POINT, PART OF THE JEEP WANTED TO GO STRAIGHT AND THE OTHER PART WANTED TO GO OFF THE ROAD. IT TRULY FELT LIKE THE JEEP WAS GOING TO ROLL. I SLOWED DOWN AND MANAGED TO KEEP IT GOING STRAIGHT UNTIL I COULD SAFELY PULL OFF THE FREEWAY. HAD IT TOWED TO MY DEALER WHO INFORMED ME THAT THE LEFT REAR LATERAL ARM CONNECTING AXLE TO THE FRAME RUSTED THROUGH AND BECAME DISCONNECTED. THEY ALSO SAID THAT THE RIGHT LATERAL ARM IS CLOSE TO RUSTING THOUGH AS WELL. ALTHOUGH THE LATERAL ARMS WERE ON BACKORDER FROM CHRYSLER, THE DEALER MANAGED TO FIND ONE FROM ANOTHER DEALER AND REPLACED THE LEFT ARM. WE AGREED TO ORDER THE RIGHT LATERAL ARM AND REPLACE IT BEFORE IT TOO BECOMES DISCONNECTED. *TR

Mileage: 84,251

AT APPROXIMATELY 0520 A.M. ON JANUARY 23, 2012 I WAS TRAVELING NORTH ON WEST VIRGINIA ROUTE 26 JUST OUTSIDE OF KINGWOOD, WEST VIRGINIA ON MY WAY TO WORK. I WAS DESCENDING A HILL AROUND SEVERAL SHARP TURNS AT A RATE OF SPEED APPROXIMATELY 30 MPH ON DRY BUMPY PAVEMENT. WITHOUT WARNING I FELT A VIBRATION WHICH SEEMED TO ORIGINATE IN THE REAR OF MY 2005 JEEP LIBERTY. SEVERAL SECONDS LATER A HARD THUMP WAS FELT UNDERNEATH THE FLOOR BOARDS ACCOMPANIED BY A METAL SCRAPING NOISE. I IMMEDIATELY BEGAN APPLYING THE BRAKES TO STOP THE CAR TO INVESTIGATE BUT BEFORE I COULD BRING THE VEHICLE TO A COMPLETE HALT THE REAR OF THE CAR BEGAN TO COME AROUND TOWARD THE FRONT OF THE SUV FROM THE RIGHT. ONCE I GOT THE CAR COMPLETELY STOPPED I PUT IT INTO PARK, APPLIED MY EMERGENCY BRAKE, TURNED ON MY HAZARD LIGHTS AND THEN GOT OUT TO INVESTIGATE THE SITUATION. AS I EXAMINED THE BACK OF THE VEHICLE I NOTICED THAT THE RIGHT REAR WHEEL WAS OUT OF ALIGNMENT ALMOST TOUCHING THE BACK OF THE WHEEL WELL. I THEN SHINED MY FLASHLIGHT UNDERNEATH OF THE CAR AND SAW THE FRONT END OF THE DRIVE SHAFT LYING ON THE STREET. I COASTED MY CAR INTO A NEARBY DRIVEWAY TO GET IT OFF OF THE STREET. I HAD MY VEHICLE TOWED TO THE NEAREST JEEP DEALERSHIP FOR REPAIR. DIAGNOSIS: RIGHT HAND REAR CONTROL ARM FAILURE DUE TO EXCESSIVE EROSION/RUSTING. I HAD THE FAILED PART REPLACED AND AS A PRECAUTION I HAD THE LEFT HAND CONTROL ARM REPLACED AS WELL. BOTH OLD PARTS ARE AVAILABLE FOR INSPECTION. I PURCHASED MY JEEP NEW IN WISCONSIN IN 2005 AND I MOVED TO WEST VIRGINIA IN 2010. *TR

Mileage: 65,603

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO WOBBLE. THE CONTACT ALSO HEARD A SNAPPING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS THEN TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE REAR LOWER CONTROL ARM FRACTURED DUE TO CORROSION. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER EA11013 (SUSPENSION:REAR), THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

WAS DRIVING ABOUT 35 MPH DURING RUSH HOUR WHEN I HEARD A LOUD NOISE, FOLLOWED BY A GRINDING NOISE FROM THE REAR OF THE VEHICLE. NOISE WENT AWAY AND I PICKED UP SPEED RETURNING TO ABOUT 35 WHEN VEHICLE LOST ALL CONTROL OF BACK TIRES. FISHTAILED AS IF I WAS SLIPPING ON AN ICE PATCH. WAS ABLE TO PULL OVER WITHOUT HITTING ANYTHING BUT WAS VERY CLOSE TO THE CAR IN THE LEFT LANE. MECHANIC TOLD ME THE RIGHT TRAILER ARM WAS COMPLETELY RUSTED THROUGH AND SNAPPED. LEFT TRAILER ARM ALSO SHOWED SIGNS OF CORROSION AND IS VERY WEAK. WAS ABOUT 2 MILES FROM GETTING ON THE HIGHWAY DURING RUSH HOUR. COULD HAVE BEEN MUCH CAUSED AN ACCIDENT. *TR

Mileage: 118,000

RIGHT REAR LOWER CONTROL ARM ROTTED OUT AND FRACTURED. VEHICLE BECOMES ALMOST IMPOSSIBLE TO CONTROL. UPON INSPECTION, THE LEFT LOWER CONTROL ARM WAS SO THIN A SCREWDRIVER COULD BE PUSHED THROUGH THE METAL WITH LITTLE EFFORT. THE CONTROL ARM WAS VISIBLY SOUND TO NAKED EYE BUT ROTTED FROM INSIDE OUT. *TR

Mileage: 60,000

SEVERE CORROSION ON DRIVERS SIDE REAR LOWER CONTROL ARM CORRODED FROM INSIDE OUT POTENTIALLY DANGEROUS CONDITION. *TR

Mileage: 156,000

WHILE MAKING A LEFT TURN, THE VEHICLE WAS FELT TO SLIP CAUSING A MOMENTARY LOSS OF CONTROL. ON INSPECTION, FOUND THE LEFT REAR LOWER CONTROL ARM WAS RUSTED THROUGH ALONG THE LENGTH OF THE ARM ON THE OUTER AND INNER SIDES. THIS ALLOWED THE ARM TO BUCKLE. THE RIGHT REAR LOWER CONTROL ARM WAS RUSTED SIMILARLY AND IN IMMINENT DANGER OF FAILING.

Mileage: 84,045

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE REAR PASSENGER SIDE TIRED SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FELT AS IF SOMEONE HAD CRASHED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE PASSENGER SIDE REAR LOWER CONTROL ARM WAS FRACTURED AS A RESULT OF EXCESSIVE CORROSION. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 145,000.

Mileage: 145,000

REAR LOWER CONTROL ARMS RUSTED AWAY ON BOTH DRIVER AND PASSENGER SIDE ON VEHICLE. VEHICLE UNSAFE TO DRIVE UNTIL CONTROL ARMS WERE REPLACED. CONTROL ARMS REPLACED AT A COST OF $360.00 DOLLARS. *TR

Mileage: 97,000

IN BACKING OUT THE DRIVEWAY, THE REAR AXLE SEPARATED FROM THE FRAME ON THE RIGHT SIDE. THE RIGHT REAR CONTROL ARM IS COMPLETELY RUSTED THROUGH AND BROKE. THERE ARE SIGNS THAT THE LEFT REAR CONTROL ARM IS RUSTED THROUGH AND ABOUT TO FAIL ALSO. I AM LUCKY THAT I WAS NOT ON THE ROAD YET. *TR

I HAD JUST PULLED OFF OF THE HIGHWAY AND HAD STOPPED. I PULLED ON TO THE CITY STREET WHEN I HEARD A NOISE. I AT FIRST THOUGHT I HAD A FLAT TIRE. AND WHEN I WAS TRYING TO PULL OFF TO A SIDE STREET MY JEEP HAD STARTED TO SLIDE SIDEWAY INTO THE OTHER LANE. I COULD NOT CONTROL THE JEEP. I FELT LIKE I WAS SLIDING ON SOMETHING. THANK GOODNESS NO ONE WAS NEXT TO ME OR COMING IN THE OTHER LANE OR I WOULD HAVE CAUSED AN ACCIDENT. I GOT MY JEEP STOPPED AND THEN MADE MY WAY BACK INTO THE OTHER LANE AND TURNED DOWN A SIDE STREET TO GET OUT OF THE WAY. WHEN I GOT OUT I LOOKED ON THE PASSENGER SIDE LOOKING FOR A FLAT. BUT NO FLAT. I COULD SEE THAT THE REAR TIRE WAS SLIDE BACK CLOSE TO THE UNDER SIDE OF THE WHEEL WELL. I COULD SEE THAT SOMETHING HAD BROKE. I CALLED MY HUSBAND AND WHEN HE GOT THERE AND LOOKED UNDER HE COULD SEE THAT THE REAR TRAILING ARMS HAD BOTH BROKE. THAT THEY WERE RUSTED THROUGH. WE HAD TO HAVE THE JEEP TOWED TO A DEALER THAT WAS CLOSE BY. THEY HAD VERIFIED THAT THEY HAD RUSTED THROUGH. IN ALL THE YEARS THAT I HAVE BEEN DRIVING I HAVE NEVER HAD THIS HAPPEN TO ME BEFORE. I WAS JUST VERY THANKFUL THAT I HAD GOTTEN OFF THE HIGHWAY BEFORE THIS BROKE. I KNOW THAT IF THIS WOULD HAVE HAPPENED AT A MUCH HIGHER SPEED I COULD HAVE CAUSE A TERRIBLE WRECK. I CAN NOT BELIEVE AFTER SEEING ALL OF THESE COMPLAINT FOR THE EXACT SAME THING THAT THERE HAS NOT BEEN A RECALL. HOW CAN A MANUFACTURER OF CARS LET SOMETHING LIKE THIS CONTINUE. THE DAY THIS HAPPENED WAS A CLEAR DRY DAY. TO HAVE THIS HAPPEN I COULD HAVE SERIOUSLY HURT MYSELF OR SOME OTHER PEOPLE. WHAT ARE THEY WAITING FOR. SOME ONE TO BE KILLED. *TR

Mileage: 47,500

WHILE DRIVING OVER A SPEED BUMP IN A PARKING LOT, HEARD A LOUD THUNK. WHILE DRIVING HOME AFTERWARD, OBSERVED THAT THE VEHICLE WASN'T STEERING STRAIGHT AND SWAYED BADLY WHEN APPLYING BRAKES. INSPECTION REVEALED THAT THE RIGHT REAR LOWER SUSPENSION CONTROL ARM HAS RUSTED THROUGH, AND SPLIT IN TWO LENGTHWISE. HAD THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED I COULD EASILY HAVE LOST CONTROL OF THE VEHICLE. THE DEALER SERVICE DEPARTMENT SAYS THIS DOES NOT FALL UNDER THE VEHICLE RUST WARRANTY. *TR

Mileage: 94,500

WHILE DRIVING APPROXIMATELY 30-35 MPH DOWN ROAD, WEATHER CONDITIONS DRY, SUNNY, TEMPERATURE 55 DEGREES. HEARD SOMETHING SNAP/BREAK, LOST CONTROL OF CAR, SWERVED INTO ONCOMING LANE. PULLED INTO PARKING LOT AND NOTICED SOMETHING BROKE ON REAR PASSENGER SIDE OF CAR. CALLED LOCAL CAR DEALER, CAR WAS TOWED AND RIGHT REAR CONTROL ARM WAS BROKEN. ARGUED WITH DEALER BECAUSE IT WAS VERY NOTICEABLE THAT IT WAS RUSTED RIGHT THROUGH. HAD NYS INSPECTION DONE ON SEPTEMBER 15, 2011 AND WAS NEVER TOLD THAT SOMETHING WAS WRONG. AFTER HAVING IT REPAIRED, DEALER NEVER NOTIFIED ME THAT THE DRIVER SIDE WAS ALSO RUSTED. TOOK IT TO A REPAIR SHOP THE FOLLOWING WEEK AND ALSO HAD THAT ONE REPLACED. I TOLD BOTH REPAIR FACILITIES THAT I WANTED THE FAULTY PARTS BACK. AFTER RESEARCHING FOR INFORMATION, REALIZED THERE IS A NHTSA ACTION NUMBER OF EA11013 THAT IS EXACTLY THE SAME THING THAT HAPPENED TO ME. I DO HAVE PICTURES OF THE PARTS - BOTH THE BROKEN ONE AND THE ONE I HAD REPLACED IF YOU WOULD LIKE THEM. *TR

Mileage: 50,147

THE REAR CONTROL ARM COMPLETELY RUSTED THROUGH AND BROKE AS I WAS DRIVING ON A 2 LANE HIGHWAY. I LOST CONTROL OF THE JEEP, LUCKILY THERE WERE NO OTHER CARS AROUND SO I WAS ABLE TO AVOID A CRASH. THE OTHER ARM IS ALMOST RUSTED THROUGH AS WELL. THIS IS NOT NORMAL WEAR AND TEAR. THE CORROSION IS EXCESSIVE! THE JEEP HAS NOT BEEN USED FOR SNOW PLOWING OR ANYTHING LIKE THAT. THERE IS NO RUST ANYWHERE ELSE ON THE CAR JUST THE REAR CONTROL ARMS. *TR

Mileage: 120,000

I'VE HAD MULTIPLE WINDOW REGULATOR FAILURES (LEAVING MY CAR OPEN TO THEFT AND DAMAGE), SEAT BELT BROKEN, AND AIR CONDITION COMPRESSOR, AND REAR AXEL PROBLEMS. ALL ISSUES HAPPENED SHORTLY AFTER THE WARRANTY EXPIRED. *TR

I WAS ON MY WAY HOME FROM MY JOB EARLY AND I HAD NOTICED A FUNNY GRINDING SOUND WHEN I PULLED OUT OF MY PARKING SPACE. I GOT OUT, CHECKED AROUND THE TRUCK AND SAW NOTHING. I THEN DROVE HOME ABOUT 7 MILES FROM MY HOUSE MY CAR HAD BEGAN GOING RIGHT THEN LEFT AND I WAS UNABLE TO STEER IT AT ALL. I WAS FORTUNATE THAT I WAS NOT GOING FAST AND I WAS ABLE TO STOP AND PULL INTO A PARKING LOT. I WOULD HAVE CRASHED IF THIS HAD HAPPENED MINUTES BEFORE WHEN I WAS ON THE INTERSTATE. I HAD MY CAR TOWED TO THE NEAREST GARAGE AND LEARNED THAT THE REAR SUSPENSION CONTROL ARMS HAD BOTH COMPLETELY RUSTED THROUGH AND THE ONLY THING KEEPING MY JEEPS REAR END TOGETHER WAS A SWAY BAR. THE MECHANIC SAYS HE HAD NEVER SEEN ANYTHING LIKE IT. I HAVE CONTACTED CHRYSLER ALSO. I PURCHASED THE CAR IN CONNECTICUT. *TR

Mileage: 83,500

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT LOST CONTROL OF THE VEHICLE WHILE DRIVING 25 MPH AND CRASHED. THE CONTACT WAS TOLD THE CAUSE OF THE CRASH WAS BLACK ICE, BUT THE CONTACT BELEIVED THAT THE CRASH WAS CAUSED BY A LOSS OF CONTROL IN THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

THE REAR CONTROL ARM OF OUR 2005 JEEP LIBERTY CORRODED AND BROKE IN HALF WHILE I WAS DRIVING IN A PARKING LOT GOING ABOUT 10 MILES PER HOUR. *KB

THE REAR CONTROL ARM OF OUR 2005 JEEP LIBERTY CORRODED AND BROKE IN HALF WHILE I WAS DRIVING IN A PARKING LOT GOING ABOUT 10 MILES PER HOUR. *KB

MY JEEP IS MAKING WINDING AND GRINDING NOISES. I THOUGHT THAT IT WAS THE BALL JOINTS WHICH CHRYSLER EVENTUALLY AGREED TO REPLACE SINCE IT IS CONSIDERED A REPEAT RECALL FOR THEM BUT THE NOISE, VIBRATION AND SHIMMY IN THE STEERING HAS PERSISTED AND THE SERVICE DEPT. AT THE DEALER INFORMED ME THAT I ALSO NEED CONTROL ARMS AND SWAY BAR LINKS. THE SERVICE REP TOLD ME THAT IT WAS NOT CONSIDERED TO BE NORMAL WEAR AND TEAR. I CONTACTED CHRYSLER AND THE PERSON ASSIGNED TO MY CASE TOLD ME HE WOULD GET BACK TO ME TO FOLLOW UP. DAYS LATER WHEN I FINALLY TRACKED HIM DOWN IN BETWEEN HIS BREAKS AND PHONE CALLS HE TOLD ME THAT THE DEALER TOLD HIM THAT IT WAS JUST NORMAL WEAR AND TEAR. I HAVEN'T TAKEN MY CAR OFF ROAD AND IT HASN'T BEEN IN THE SNOW OR ON SALTY ROADS. THE LAST TIME THAT I TRIED TO REACH HIM I WAS TOLD THAT HE DID NOT WORK ON WEDNESDAYS. STILL NO RESPONSE FROM CHRYSLER FROM ANYONE REGARDING WHETHER OR NOT ITS A SAFETY CONCERN THAT THEY WILL COVER OR ASSIST WITH. I UPDATED MY CASE WITH THE INFO THAT I WOULD ADD TO YOUR ONGOING INVESTIGATION IF I DID NOT RECEIVE AN UPDATE REGARDING ASSISTANCE FROM THEM. THE JEEP IS 5 YRS. OLD AND IS STILL MAKING A HORRIBLE NOISE ON THE FRONT DRIVER'S SIDE AND I CANNOT GET A RESPONSE OF ANY KIND FROM CHRYSLER. I HAVE A POWER TRAIN WARRANTY IN EFFECT UNTIL THE END OF NOVEMBER. PLEASE LET ME KNOW IF YOU CAN ASSIST WITH EXPEDITING THIS MATTER WITH CHRYSLER SINCE I DO NOT FEEL SAFE DRIVING THE JEEP IN THIS CONDITION. ORIGINALLY, I WAS TOLD BY MY CASE MANAGER THAT EVERYTHING INCLUDING THE CONTROL ARMS AND SWAY BAR LINKS WOULD BE REPLACED ALONG WITH THE BALL JOINTS BUT NOW I'M BEING TOLD THAT IT WAS A MISCOMMUNICATION BECAUSE ITS NORMAL WEAR AND TEAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 60,000

WHILE DRIVING ON A PRIVATE STREET, HEARD A "POP" NEAR THE BACK OF VEHICLE. I STOPPED AND CHECKED TO SEE IF I HAD A FLAT, AS THE CAR WAS SWERVING AS IF I HAD A FLAT TIRE. HOWEVER, UPON INSPECTION, TIRE WAS FULLY INFLATED BUT IT WAS RUBBING THE BACK OF THE WHEEL WELL. THE WHEEL WAS OFF-CENTER AND THE VEHICLE ITSELF WAS LOWER TO THE WHEEL. I PROCEEDED TO PULL INTO MY DRIVEWAY. AFTER VIEWING UNDERNEATH THE VEHICLE, NOTICED THE RUSTED BROKEN ARM OF THE SUSPENSION SYSTEM (LEFT REAR). THE OTHER SIDE IS RUSTED AND CRACKED AS WELL (RIGHT REAR). FORTUNATELY I WAS TRAVELING IN A SUBDIVISION AT A SLOW RATE OF SPEED. OTHERWISE I FEEL HAD I BEEN ON A BUSIER HIGHWAY AT HIGHER RATE OF SPEED, MAY HAVE LOST CONTROL AS THE CAR WAS SWERVING WHILE I WAS ONLY DOING 20MPH AND UNDER. *TR

Mileage: 72,905

I WAS INFORMED THAT I WOULD NEED TO REPLACE THE BALL JOINT SUSPENSION ON MY 2005 JEEP LIBERTY BEFORE IT COULD PASS INSPECTION. WHEN I CALLED THE CHRYSLER RECALL HOTLINE, THE REPRESENTATIVE STATED THAT THEY WOULD NOT PAY FOR REPAIRS TO THE LIBERTY B/C IT WAS ALREADY REPAIRED DURING THE RECALL. BUT THEY WERE MORE THAN WILLING TO HELP ME FIND A DEALERSHIP TO WHERE I WOULD PAY FOR THE REPAIR. THIS WAS FROM A FAULTY DESIGN, THIS IS NOT FROM WEAR AND TEAR THAT OCCURS WHEN OWNING A VEHICLE. *TR

Mileage: 46,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT END AND HE LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE SWERVED OFF THE ROADWAY. UPON EXAMINATION, THE CONTACT NOTICED THAT THE FRONT PASSENGER WHEEL SEPARATED FROM THE VEHICLE BECAUSE THE UPPER BALL JOINT FAILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF HAVING THE FAILURE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000. UPDATED 02/22/12

Mileage: 129,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A CLUNKING NOISE WAS HEARD COMING FROM THE REAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS, WHERE THE MECHANIC STATED THAT THE DRIVERS SIDE TRAILING ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SIX MONTHS LATER. AFTER THE REPAIR WAS PERFORMED, THE VEHICLE BEGAN TO EXHIBIT A CLUNKING NOISE AGAIN WHILE DRIVING. THE VEHICLE WAS STOPPED AT THE SHOULDER OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE PASSENGER SIDE TRAILING ARM FRACTURED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 09/14/2011 *LN THE TRAILING ARM ON THE DRIVER'S SIDE RUSTED COMPLETELY IN FEB 2011 AND THE PASSENGER SIDE RUSTED SIX MONTHS LATER/ 12/13/11.. UPDATED 04/11/12 *BF UPDATED 04/23/12

Mileage: 83,000

LOSS OF CONTROL: JUNE 30, 2011, 05 JEEP LIBERTY. RUSTED THROUGH LOWER CONTROL ARM ON THE LEFT SIDE. JEEP FLAT BEDDED TO DEALER FOR REPAIR AND REPLACEMENT. COULD HAVE CAUSED MORE DAMAGE IF I HAD BEEN ON THE FREEWAY. *TR

Mileage: 60,002

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE SWERVED TO THE LEFT AND RIGHT. WHILE DRIVING HIGHWAY SPEED AT APPROXIMATELY 55 TO 60 MPH THE VEHICLE ALSO BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT DETERMINED THE FAILURE WAS LOCATED IN THE REAR LOWER CONTROL BUSHING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 78,000.

Mileage: 55,000

MY WIFE AND I WERE RETURNING FROM VACATION WHEN WITHOUT WARNING THE CAR ACTED LIKE IT WAS GOING OVER A WASH BOARD SURFACE FOR A FEW SECONDS AND THEN CAME A LOUD BANG AND THEN NO POWER. THE VEHICLE PULLED HARD TO THE LEFT BRIEFLY (WE WERE IN THE PASSING LANE). I STRUGGLED TO GET THE CAR OVER TO THE RIGHT SHOULDER AND SHUT IT DOWN. THERE WAS A TRAIL OF OIL ON THE HIGHWAY AND IT CONTINUED POUR OI OUT OF THE ENGINE AFTER I STOPPED. PRIOR TO THE INCIDENT, THE CAR WAS RUNNING CORRECTLY AND NONE OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL CAME ON UNTIL AFTER THE EVENT. THE TEMPERATURE GAUGE WAS AT ITS USUAL TWELVE O'CLOCK POSITION. ONCE OFF THE ROAD I OPENED THE HOOD. THERE WAS OIL ALL OVER THE BOTTOM OF THE ENGINE. THE SERPENTINE BELT AND THE TENSIONER PULLEY HAD BEEN RIPPED OFF THE ENGINE. WITH A FLASHLIGHT, I COULD SEE THE FRONT FEW INCHES OF THE FRONT SKIDPLATE. THE WERE FRAGMENTS OF METAL ON IT ALONG WITH OIL. I CHECKED THE OIL FILTER UNDER THE CAR AND IT WAS INTACT. THE CAR WAS TOWED TO GATOR CHRYSLER-JEEP IN MELBOURNE, FL. THE CAR WAS EXAMINED ON 11/30/2010 BY THE DIESEL TECH WHO TOLD US THAT HE HAD NEVER SEEN ONE OF THESE ENGINES FAIL LIKE THIS. HE ALSO TOLD US THAT HE HAD SPOKEN TO A CHRYSLER ENGINEER AND THAT ENGINEER SAID MUCH THE SAME. THE TECH TOLD US THAT HE HAD FOUND TWO HOLES IN THE FRONT OF THE ENGINE BLOCK AND THAT THE SKIDPLATE WAS COVERED WITH SHRAPNEL FROM THE ENGINE. THE TECH ALSO TOLD US THAT THE OIL PAN LOOKED LIKE SOMEONE HAD TAKEN A SHOTGUN TO IT. A DEALER SERVICE WRITER SHOWED ME AT LEAST ONE OF THE OTHER HOLES FOUND TOWARD THE BACK OF THE BLOCK ON THE PASSENGER SIDE. I PUT IN A CLAIM WITH CHRYSLER. IT WAS REJECTED. THEY CLAIM "INSUFFICIENT LUBRICATION". ACCORDING TO THE SERVICE MANAGER AT GATOR, THEY DID NOT OPEN UP THE ENGINE TO SEE WHAT REALLY HAPPENED AS CHRYSLER WOULD NOT AUTHORIZE SUCH ACTIVITY. VEHICLE YEAR: 2005 VEHICLE MAKE: JEEP LIBERTY LIMITED 4 X 4 ENGINE: 2.8L TURBO DIESEL MILEAGE AT FAILURE: 77,594. *TR

Mileage: 78

MY 2005 JEEP LIBERTY WITH 44,000 MILES HAS BOTH LOWER CONTROL ARMS RUST OUT, THE RIGHT SIDE REAR LOWER CONTROL ARM HAS BUCKLED DUE TO THIS CORROSION AND NEARLY CAUSE AN ACCIDENT. THE VEHICLE HAS NOT BEEN ABUSED OR MODIFIED IN ANY WAY THAT WOULD CAUSE THIS PREMATURE CORROSION. THE DRIVESHAFT ALSO HAS SEVER RUST AND PERHAPS THERE ARE MORE PARTS THAT I COULD NOT SEE THAT ARE EXHIBIT PREMATURE CORROSION. THE VEHICLE IS GARAGE KEPT AND I DON'T SNOW PLOW OR OFF ROAD THIS VEHICLE. *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE LOWER BALL JOINTS BEGAN RUBBING TOGETHER AND MAKING AN UNUSUAL CLANKING NOISE. THE CONTACT WAS ABLE TO LOCATE A RECALL RELATIVE TO THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS INFORMED BY THE DEALER THAT REPAIR WAS PERFORMED BY THE PREVIOUS OWNER IN 2006. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE AND ADVISED THE CONTACT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 53,000.

Mileage: 52,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH OUT OF THE DRIVEWAY, THE FRONT PASSENGER WHEEL AND AXLE BROKE. THE CONTACT STATED THAT IT ALSO PUNCTURED THE RADIATOR. THE VEHICLE WAS TOWED TO LOCAL REPAIR FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS NOT THE FIRST OWNER OF THE VEHICLE AND THAT THE RECALL REPAIRS HAD NEVER BEEN PERFORMED. SHE REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 06V288000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE MANUFACTURER STATED THAT THEY WERE NOT SURE IF THEY ASSIST HER WITH THE REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 66,032.

Mileage: 66,032

MY 2005 JEEP LIBERTY RENEGADE 2WD HAS BOTH FRONT UPPER BALL JOINTS WITH SIGNS OF EXCESSIVE WEAR. MY CAR HAS NEVER BEEN OFF ROAD AND I HAVE NEVER HIT ANYTHING THAT COULD CAUSE SUCH OF ABNORMAL WEAR. MY CAR HAS 56000 MILES AND ACCORDING TO THE MECHANIC IT HAS BEEN LIKE THIS FOR A WHILE. NOTE THAT THIS CAR HAD THE LOWER BALL JOINT REPLACED DO TO A PREVIOUS RECALL. *TR

Mileage: 56,900

2005 JEEP LIBERTY POP NOISE WHEN MAKE A TURN. THE CAR WAS FIXED MARCH 10,2007. I HAD OTHER PEOPLE LOOK AT IT SAID BALL JOINT REPLACEMENT. I BELIEVE IT WAS FIXED WITH A DEFECTIVE PART. DODGE SAID 67.00 JUST TO LOOK AT IT. *TR

Mileage: 36,112

2005 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER STATES THAT SHE COULD NEVER GET AN APPOINTMENT WITH ANY JEEP DEALER TO FIX THE VEHICLE FOR THIS RECALL AND THE WAIT WAS THREE TO SIX MONTHS. *NJ THE CONSUMER STATED AS SHE WAS MAKING A LEFT HAND TURN, THE BALL JOINTS BROKE AND THE VEHICLE BECAME DIFFICULT TO DRIVE. DUE TO THE WAY THE BALL JOINTS BROKE, IT LANDED ON THE RIM OF THE TIRE AND DAMAGED THE RIM IN THE PROCESS. *JB

ON MONDAY NIGHT, AT AROUND 8:30PM, I WAS DRIVING BACK HOME AT APPROXIMATELY 15 MPH, TAKING A LEFT, AND FROM THE INSIDE OF THE CAR, MY FRIEND AND I HEARD A LOUD POP NOISE, THEN SOME LOUD GRINDING NOISE AFTER. I QUICKLY SHIFTED THE CAR TO PARK, JUMPED OUT OF THE CAR THINKING THAT I HAD A FLAT TIRE. THE TIRES WERE INTACT. MY CAR REFUSED TO BUDGE, EVEN AFTER THE POLICE CAME AND WE HAD PUT THE CAR IN NEUTRAL, AND TRIED TO PUSH IT OUT OF THE MIDDLE OF AN INTERSECTION OF TWO ROADS. THE CAR REFUSED TO BUDGE. RIGHT AFTER THE GETTING OUT OF THE CAR, I NOTICED THAT THERE THE CAR HAD BEGUN TO LEAK FROM UNDER THE HOOD ONTO THE GROUND. I HAD TO CALL TRIPLE A TO GET THE CAR TOWED TO THE NEAREST DEALERSHIP - GRAVA JEEP DEALERSHIP - AND THE NEXT DAY, THE SERVICE DEPARTMENT AT THE DEALERSHIP CALLED AND SAID THAT IT WAS THE LOWER BALL JOINTS - WHICH WAS A SAFETY RECALL FOR THE JEEP LIBERTY '05, AND BECAUSE THE LOWER BALL JOINTS HAD SEPARATED, IT HAD CAUSED RIM DAMAGE TO THE CAR, MAKING IT UNSAFE TO DRIVE WITH - AS IT WOULD DAMAGE AND DEFLATE MY TIRE. THE POWER STEERING LINE WAS ALSO FOUND TO BE LEAKING, OF WHICH I HAD NEVER HAD ISSUES WITH UNTIL THE BALL JOINT HAD SEPARATED, AND THE CAR WAS ATTEMPTED TO BE MOVED TO SAFETY (THAT WAS WHEN WE SAW THE LARGE PUDDLE OF LIQUID DRIPPING OUT OF THE CAR). GRAVA DEALERSHIP HAS AGREED TO REPLACE THE LOWER BALL JOINTS UNDER WARRANTY, BUT THEY WOULD NOT COVER THE DAMAGE TO THE RIM OR THE POWER STEERING, ALTHOUGH THE LOWER BALL JOINT CAUSED THE DAMAGE TO THE RIM WHEN IT BROKE APART, AND SAID BECAUSE IT WAS ONLY A POSSIBILITY THAT THE LOWER BALL JOINT COULD HAVE CAUSED STRESS TO THE POWER STEERING, AND ISN'T DEFINITE, I WOULD HAVE TO COVER THE ENTIRE COSTS. I CALLED THE REIMBURSEMENT DEPARTMENT OF CHRYSLER EXPLAINING THE SITUATION AND THEY KEPT TRANSFERRING ME TO SUPERVISORS, SENIOR STAFF, OTHER CUSTOMER REPRESENTATIVES, UNTIL FINALLY TODAY - 12/16 - I CALLED 2 MORE TIMES, AND WAS TOLD THAT THEY WOULD ONLY COVER 25% OF THE RIM DAMAGE. *TR

Mileage: 47,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED CORROSION IN THE FRONT UPPER BALL JOINTS. THE VEHICLE WAS NOT REPAIRED AT THAT TIME; HOWEVER, THE LOWER FRONT BALL JOINTS WERE REPLACED EIGHT MONTHS AGO ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/07/09. *LJ UPDATED 01/08/09. *JB

Mileage: 77,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED CORROSION IN THE FRONT UPPER BALL JOINTS. THE VEHICLE WAS NOT REPAIRED AT THAT TIME; HOWEVER, THE LOWER FRONT BALL JOINTS WERE REPLACED EIGHT MONTHS AGO ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/07/09. *LJ UPDATED 01/08/09. *JB

Mileage: 77,000

NORMAL HIGHWAY TO SEMI-HARD OFF-ROAD DRIVING IN WYOMING. DESTROYED 2 SETS OF UPPER BALL JOINT/UPPER CONTROL ARM ASSEMBLIES WITHIN 45,000 MILES. NO SERIOUS DAMAGES YET BUT SCARY, STILL. $400 FOR PARTS EACH TIME, QUOTED $359 FOR LABOR. DID LABOR MYSELF, BOTH TIMES. *TR

Mileage: 44,093

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT HEARD A NOISE IN THE FRONT END OF HER VEHICLE, WHICH SOUNDED LIKE A HELICOPTER ON THE PASSENGER SIDE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LOWER BALL JOINTS WERE DEFECTIVE. THE DEALER REPLACED THE BALL JOINTS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), OF WHICH THE CONTACT HAD NO KNOWLEDGE. AS A RESULT, THE TWO FRONT TIRES WERE DAMAGED DUE TO THE DEFECTIVE BALL JOINTS; HOWEVER, THE DEALER REFUSED TO MAKE THE REPLACEMENT. THE MANUFACTURER ALSO STATED THAT THEY WOULD NOT REPLACE THE TIRES. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 31,000 AND FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 4 MPH AND MAKING A LEFT TURN, THE CONTACT HEARD AN UNFAMILIAR NOISE AND THE VEHICLE BRIEFLY STOPPED MOVING. SHE IS AWARE OF THE SAFETY RISK INVOLVED. SHE RECEIVED A RECALL NOTICE IN 2006 FOR THE LOWER BALL JOINTS. THE DEALER PERFORMED THE RECALL REPAIR ON APPROXIMATELY SEPTEMBER 8, 2006; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE OCCURRED DAILY AND THE VEHICLE VIBRATED. THE DEALER ADVISED HER TO GET THE TIRES BALANCED, BUT THE FAILURE CONTINUED TO PERSIST. A MECHANIC LATER STATED THAT THIS WAS CHARACTERISTIC OF THE JEEP LIBERTY. THE CONTACT READ A NEWS ARTICLE STATING THAT THERE WAS AN INVESTIGATION RELATED TO THE UPPER BALL JOINTS AND THE FAILURE WAS NOT RELATED TO HER YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. IN 2005, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE WHEN DRIVING AT LOW SPEEDS. THE DEALER REPLACED BOTH FRONT LOWER PASSENGER AND DRIVER SIDE BALL JOINTS. TWO YEARS LATER, WHILE DRIVING 10 MPH, THE BALL JOINTS FAILED AND FELT LIKE A TIRE HAD BLOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS A MAJOR MANUFACTURER DEFECT THAT COULD PLACE OTHERS IN DANGER. THE FAILURE MILEAGE WAS 21,413 AND CURRENT MILEAGE WAS 56,000. 3-27-08 PER PHONE CONVERSTAION, LOWER BALL JOINTS FAILED SECOND EVENT, SMCH

Mileage: 21,413

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE BALL JOINTS SEPARATED WHEN SHE DEPRESSED THE BRAKES. AS A RESULT, THE TIRE SMASHED INTO THE FENDER, WHICH CAUSED A CRASH. THERE IS A RECALL FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID 06V288000) HOWEVER, THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.

Mileage: 64,000

OUR 2005 JEEP LIBERTY LIMITED CRD HAS HAD THE LOWER FRONT SUSPENSION BALL JOINTS REPLACED AS PART OF THE VEHICLE'S RECALL NOTICE. AT APPROXIMATELY 30,000 MILES, WE WENT TO AN INDEPENDENT TIRE SHOP FOR AN ALIGNMENT DUE TO POOR TIRE WEAR AND "WANDERING" CHARACTERISTICS WHEN DRIVING AT HIGHWAY SPEEDS. THE TIRE SHOP INDICATED THAT THE VEHICLE HAD A DEFECTIVE UPPER BALL JOINT AND COULD REPLACE THE FAILED UNIT WITH PERMISSION FROM THE DEALER. THE DEALER, MEDVED JEEP, DENIED THE CLAIM. WE TOOK THE VEHICLE TO MEDVED WHO THEN CLAIMED THAT THE UPPER BALL JOINTS WERE NOT DEFECTIVE. AT APPROXIMATELY 37,000 MILES THE VEHICLE HAD A HIGHER FREQUENCY OF FRONT END CLUNKING, SO I TOOK IT BACK TO MEDVED WHO THEN CLAIMED THE NOISE WAS ONLY AN EXTRANEOUS BATTERY LOOSE UNDER THE SEAT. AT APPROXIMATELY 43,000 MILES, THE CLUNKING HAD BECOME DISTURBINGLY FREQUENT AND MORE SEVERE. I TOOK IT BACK TO MEDVED AND THEY NOW CONFIRM THAT IT'S A FAULTY UPPER BALL JOINT. HOWEVER, THEY CLAIM NO RESPONSIBILITY FOR NOT CORRECTING THE PROBLEM AT 30,000 MILES OR 37,000 MILES. THEY REFUSED TO REPLACE THE DEFECTIVE PART, AND FURTHERMORE, CALLED IN A CHRYSLER INSPECTOR WHO REPORTED THAT OUR 1-1/2" LIFT KIT CAUSED THE PROBLEMS WITH THE BALL JOINT. HOWEVER, THE BOOTS ON THE BALL JOINTS ARE STILL INTACT AND THERE IS NO VISIBLE EVIDENCE THAT INDICATES THE CAUSE OF THE BALL JOINT FAILURE (POOR MANUFACTURING VERSUS LIFT KIT). THERE HAS BEEN NO FORENSIC EVALUATION OF THE FAILURE. THE UPPER BALL JOINTS ON THIS VEHICLE HAVE A "RECORD" OF FAILURE PER ONLINE FORUMS. MANY FAILURES ARE ON VEHICLES WITHOUT LIFT KITS- POINTING TO LIKELY UNDERENGINEERED COMPONENT'S ON THE PART OF JEEP VERSUS PURELY SPECULATIVE CONCLUSIONS THAT OUR 1-1/2" LIFT KIT MAY HAVE CAUSED THE FAILURE. THE LOWER BALL JOINT ENGINEERING WAS FAULTY, AND NHTSA SHOULD EXPLORE THE RELATED FAILURES TO THE UPPER SUSPENSION BALL JOINTS. THIS IS AS POTENTIALLY SERIOUS UNDER CATASTROPHIC FAILURE AS THE LOWER SUSPENSION BALL JOINTS. *TR

Mileage: 34,700

OUR 2005 JEEP LIBERTY LIMITED CRD HAS HAD THE LOWER FRONT SUSPENSION BALL JOINTS REPLACED AS PART OF THE VEHICLE'S RECALL NOTICE. AT APPROXIMATELY 30,000 MILES, WE WENT TO AN INDEPENDENT TIRE SHOP FOR AN ALIGNMENT DUE TO POOR TIRE WEAR AND "WANDERING" CHARACTERISTICS WHEN DRIVING AT HIGHWAY SPEEDS. THE TIRE SHOP INDICATED THAT THE VEHICLE HAD A DEFECTIVE UPPER BALL JOINT AND COULD REPLACE THE FAILED UNIT WITH PERMISSION FROM THE DEALER. THE DEALER, MEDVED JEEP, DENIED THE CLAIM. WE TOOK THE VEHICLE TO MEDVED WHO THEN CLAIMED THAT THE UPPER BALL JOINTS WERE NOT DEFECTIVE. AT APPROXIMATELY 37,000 MILES THE VEHICLE HAD A HIGHER FREQUENCY OF FRONT END CLUNKING, SO I TOOK IT BACK TO MEDVED WHO THEN CLAIMED THE NOISE WAS ONLY AN EXTRANEOUS BATTERY LOOSE UNDER THE SEAT. AT APPROXIMATELY 43,000 MILES, THE CLUNKING HAD BECOME DISTURBINGLY FREQUENT AND MORE SEVERE. I TOOK IT BACK TO MEDVED AND THEY NOW CONFIRM THAT IT'S A FAULTY UPPER BALL JOINT. HOWEVER, THEY CLAIM NO RESPONSIBILITY FOR NOT CORRECTING THE PROBLEM AT 30,000 MILES OR 37,000 MILES. THEY REFUSED TO REPLACE THE DEFECTIVE PART, AND FURTHERMORE, CALLED IN A CHRYSLER INSPECTOR WHO REPORTED THAT OUR 1-1/2" LIFT KIT CAUSED THE PROBLEMS WITH THE BALL JOINT. HOWEVER, THE BOOTS ON THE BALL JOINTS ARE STILL INTACT AND THERE IS NO VISIBLE EVIDENCE THAT INDICATES THE CAUSE OF THE BALL JOINT FAILURE (POOR MANUFACTURING VERSUS LIFT KIT). THERE HAS BEEN NO FORENSIC EVALUATION OF THE FAILURE. THE UPPER BALL JOINTS ON THIS VEHICLE HAVE A "RECORD" OF FAILURE PER ONLINE FORUMS. MANY FAILURES ARE ON VEHICLES WITHOUT LIFT KITS- POINTING TO LIKELY UNDERENGINEERED COMPONENT'S ON THE PART OF JEEP VERSUS PURELY SPECULATIVE CONCLUSIONS THAT OUR 1-1/2" LIFT KIT MAY HAVE CAUSED THE FAILURE. THE LOWER BALL JOINT ENGINEERING WAS FAULTY, AND NHTSA SHOULD EXPLORE THE RELATED FAILURES TO THE UPPER SUSPENSION BALL JOINTS. THIS IS AS POTENTIALLY SERIOUS UNDER CATASTROPHIC FAILURE AS THE LOWER SUSPENSION BALL JOINTS. *TR

Mileage: 34,700

WE OWN A 2005 JEEP LIBERTY . IN JAN. 2007 WE RECEIVED A RECALL LETTER W/ NOTIFICATION CODE F23 . WE HAD THE RECALL WORK DONE AT BILL LUKE IN PHX., AZ IN JAN. 2007 . NOW WHILE HERE IN EVANSVILLE , IN. WE HAD OUR JEEP SERVICED ( 11/07 ) AND THE MECHANIC SHOWED US THAT THE 2 FRONT TIRES WERE WORN OUT BADLY ON THE INSIDE OF EACH TIRE. HE TOLD US THAT THE FRONT END COMPONENTS ARE ALL GOOD AND SOUND SO HE SUGGESTED WE HAVE A FRONT END ALIGNMENT DONE. HE ALSO ROTATED THE BAD TIRES TO THE BACK AND BACK TO FRONT. AFTER INVESTIGATING THE RECEIPTS FROM THE PAST RECALL WORK THERE WAS NO FRONT END ALIGNMENT DONE AFTER THE LOWER BALL JOINTS WERE INSTALLED AT BILL LUKE IN PHX,AZ.. WE JUST TOOK IT AS IF THAT WORK WAS DONE AND NEVER QUESTIONED THE DEALERSHIP ABOUT A FRONT END ALIGNMENT AND THEY NEVER SAID ANYTHING TO US ABOUT IT. WE HAVE CONTACTED BILL LUKE WITH NO RESOLVE TO THIS SERIOUS PROBLEM THEY CREATED ON OUR JEEP. WE NEED TO NOW REPLACE 4 TIRES AND GET A COMPUTERIZED FRONT END ALIGNMENT ( APPROX. $ 850 ) AT THE COST OF THEIR NEGLIGENCE. WE NEED HELP TO RESOLVE THIS MATTER PROMPTLY. ANY TIME ANY FRONT END PARTS ARE REPLACED A FRONT END ALIGNMENT SHOULD BE DONE. AND TRYING TO EXPLAIN THAT TO THE DEALERSHIP IN PHX IS VERY HARD. PLEASE HELP US GET REIMBURSEMENT FOR THIS PROBLEM THAT DAIMLER CHRYSLER CREATED. THANK YOU. *TR

Mileage: 32,362

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER WAS CALLED NUMEROUS TIMES SINCE APRIL OF 2007 REGARDING THIS RECALL. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND DID NOT PROVIDE A TIME FRAME FOR WHEN IT WOULD BECOME AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 30,450.

A LETTER WAS SENT TO ME FROM CHRYSLER CONCERNING "SAFETY RECALL F23 LOWER BALL JOINTS". I HAVE CONTACTED CHRYSLER SEVERAL TIMES AND NOTHING HAS BEEN DONE TO ASSIST ME IN RESOLVING THIS "POTENTIAL "LIFE THREATENING" DEFECT ON MY VEHICLE. *JB

2005 JEEP LIBERTY WITH A RECALL FOR THE LOWER BALL JOINTS. CUSTOMER STATES THAT SHE NOTICED THE METAL ON THE TIRES COMING OUT. MECHANIC TOLD HER THE BALL JOINTS WERE ON TOO TIGHT AND THREW THE JEEP OUT OF ALIGNMENT. *KB THE CONSUMER IS SEEKING REIMBURSEMENT FOR NEW TIRES, ALIGNMENT, WASTE TIRE FEE AND LABOR. THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED SOMEONE SHOULD HAVE NOTICED HOW BADLY THE ALIGNMENT WAS.*JB

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE LOWER BALL JOINTS. AT 16,703 MILES, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. AFTER THE BALL JOINTS WERE REPLACED, HE WAS NOT INFORMED THAT THE ALIGNMENT WAS NOT PERFORMED. FOUR MONTHS AFTER THE REPLACEMENT, HE NOTICED THAT THE TIRES WERE WORN DUE TO THE ALIGNMENT NOT BEING PERFORMED. THE VEHICLE HAD 19,500 MILES AT THAT TIME. THE CONTACT CALLED THE DEALER TO DEMAND A FREE ALIGNMENT, BUT WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR THE CHARGES. THE TRANSMISSION TYPE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 19,500 AND FAILURE MILEAGE WAS 16,703.

Mileage: 16,703

MY 2005 JEEP LIBERTY HAS BEEN PULLING TO THE RIGHT SINCE I HAD THE DEALERSHIP REPLACE THE LOWER BALL JOINTS DUE TO THE RECALL. I'VE COMPLAINED TO THE DEALERSHIP SINCE IT WAS DONE AND THEY'VE TAKEN IT IN AND LOOKED AT IT SEVERAL TIMES. IT HAS BEEN ALIGNED AND THE TIRES HAVE BEEN ROTATED MORE THAN IS SPECIFIED JUST TRYING TO GET IT TO DRIVE STRAIGHT DOWN THE ROAD AGAIN. IT HAS TORN UP TO INNER RIGHT FRONT FENDER WELLS AND HAS WORN THE TIRE DOWN ON THE RIGHT FRONT SIDE. I DON'T BELIEVE MY VEHICLE IS SAFE TO DRIVE. IT'S DIFFICULT TO KEEP IT ON THE ROAD BECAUSE IF I LET GO OF THE STEERING WHEEL EVEN FOR A MOMENT IT VEERS OFF TO THE RIGHT IMMEDIATELY. *JB

Mileage: 35,529

REF- SAFETY RECALL F23 - LOWER BALL JOINTS. I RECEIVED THIS FIRST NOTICE MAY 1 AND CONTACTED YORK JEEP HERE IN PRESCOTT. 4 MONTHS LATER THEY HAVE NOT YET REPAIRED MY VEHICLE. I KEEP GETTING TOLD NO PARTS ARE AVAILABLE - THE PARTS ARE ON ORDER. I HAVE CONTACTED THEM MONTHLY AND GET THE SAME RESPONSE. I THINK THIS IS VERY STRANGE. CAN YOU HELP ME GET THIS RESOLVED? *TR

RECEIVED SAFETY RECALL F-23 LOWER BALL JOINTS THE WEEK OF 08-13-07, MADE APPT FOR REPAIRS ON 08-23-07; WHILE DRIVING HOME ON 08-21 IN RAINY CONDITIONS I WAS UNABLE TO STEER MY 2005 JEEP LIBERTY & STRUCK A GUARDRAIL,DAMAGING MY FRONT BUMPER, FORTUNATELY I WAS DRIVING UNDER 20 MPH. I CALLED CHRYSLER WHEN I ARRIVED HOME ON THE 21ST & I STILL HAVE NOT HAD A CALL BACK FROM THE TO ADVISE ME IF THEY WILL PAY THE $600.00 REPAIR BILL THAT I HAVE FOR THE DAMAGE TO MY FRONT BUMPER. CHRYSLER ASSOCIATES ADVISED ME THEY ARE WAITING TO TALK TO THE LOCAL DEALER THAT REPLACE THE BALL JOINTS. I WAS ALSO TOLD THAT ALL OF THE INFORMATION BETWEEN THE DEALER & CHRYSLER ARE PROPRIETARY AND THEREFORE WOULD NOT BE DISCLOSED TO ME. *TR

Mileage: 22,900

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE CALLED THE DEALER IN JANUARY OF 2007 AND THEY INFORMED HER THAT SHE WOULD BE ADDED TO A REPAIR WAITING LIST. UNFORTUNATELY, THE DEALER DOES NOT KNOW WHEN THE NECESSARY PART WILL BECOME AVAILABLE TO MAKE THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 23,000.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 25 MPH, THE STEERING WHEEL LOCKED. THE CONTACT LOST CONTROL AND THE VEHICLE PROCEEDED ONTO THE OTHER SIDE OF THE ROAD, WHERE IT CRASHED INTO AN IDLE VEHICLE. THE WEATHER CONDITIONS WERE RAINY. THERE WERE NO INJURIES. ONE WEEK PRIOR TO THE CRASH, THE CONTACT STATED THAT THE VEHICLE FELT STRANGE, BUT ASSUMED THAT IT WAS DUE TO THE RAIN. SHE RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS THE DAY AFTER THE CRASH. THE VEHICLE IS UNABLE TO BE DRIVEN AND IS PARKED AT HER RESIDENCE. POLICE REPORT NUMBER 10060304 WAS FILED. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 41,802.

Mileage: 41,802

JEEP LIBERTY SAFETY RECALL F23-LOWER BALL JOINTS CUSTOMER STATES THAT THEY HAVE RECEIVED A SECOND LETTER BUT THE DEALERSHIP HAS YET TO REPAIR HIS CAR FROM THE FIRST ONE**CC *JB

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED HIS FIRST RECALL NOTICE (NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT)) IN MARCH OF 2007. HE CALLED THE MANUFACTURER AND WAS PLACED ON A WAITING LIST. IN AUGUST OF 2007, HE RECEIVED A SECOND RECALL NOTICE. HE BELIEVES THIS IS A SAFETY RISK BECAUSE HIS LOWER BALL JOINTS HAVE NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

MY JEEP DEALER IN MACOMB, IL, CROSS JEEP, WAS UNABLE TO REMEDY SAFETY RECALL F23 - LOWER BALL JOINTS WITHIN A REASONABLE AMOUNT OF TIME. I HAVE WAITED ALMOST 5 MONTHS FOR CROSS JEEP TO REPLACE THE LOWER BALL JOINTS ON MY 2005 JEEP LIBERTY AND HAVE ATTEMPTED NO LESS THAN 4 FOLLOW UPS WITHOUT ANY SUCCESS. I HAVE BEEN PROMISED RETURN PHONE CALLS ABOUT THE STATUS OF MY VEHICLE BEING FIXED, AND I HAVE YET TO RECEIVE ONE OF THESE RETURN PHONE CALLS FROM THE DEALERSHIP. I JUST GOT OFF THE PHONE WITH CAVANAUGH JEEP IN MONMOUTH, IL, AND I ALREADY HAVE AN APPOINTMENT FOR NEXT TUESDAY TO HAVE THE RECALL FIXED. *TR

MY 2005 JEEP LIBERTY WAS INVOLVED IN A ROLLOVER ACCIDENT WITH 4 FATALITIES ON 9 JUNE 07. THE INCIDENT TOOK PLACE AT HIGHWAY SPEED ON AN INTERSTATE HIGHWAY WITH NO OTHER VEHICLES INVOLVED. THE DRIVER AND ONE PASSENGER SURVIVED THE ACCIDENT WITH MULTIPLE INJURIES. THE FOUR PASSENGERS IN THE BACK SEAT OF THE LIBERTY WERE NOT WEARING SEAT BELTS AND WERE EJECTED FROM THE VEHICLE DURING THE ROLLOVER EVENT. THE DRIVER FELT THAT SHE HAD NO CONTROL OF THE STEERING JUST PRIOR TO THE ROLLOVER OF THE VEHICLE. THE INCIDENT IS CURRENTLY UNDER INVESTIGATION. *TR THE CONSUMER ALSO STATED THE AIR BAG DID NOT DEPLOY. THE CONSUMER STATED THE WAS A NAIL IN THE TIRE THAT COULD HAVE CAUSED LOW TIRE PRESSURE, CONTRIBUTING TO THE LOSS OF CONTROL OF THE VEHICLE WHICH MAY HAVE RESULTED IN FAILURE OF THE UPPER BALL JOINTS. A RECALL WAS PERFORMED ON THE LOWER BALL JOINTS IN MAY 2007. UPDATED

Mileage: 28,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE DUE TO THE LACK OF REPLACEMENT PARTS. THE CONTACT IS ON A LONG WAITING LIST. THERE ARE NO OTHER LOCAL DEALERS. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 20,000 AND FAILURE MILEAGE WAS INAPPLICABLE.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON JUNE 11, 2005, THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE LOWER BALL JOINTS. WHILE DRIVING 5 MPH, HIS WIFE WAS INVOLVED IN A CRASH. THE VEHICLE SWERVED AND STRUCK A POST. SHE DID NOT SUSTAIN ANY INJURIES. THE CONTACT HAS NOT NOTIFIED THE DEALER OR THE MANUFACTURER. THE CURRENT MILEAGE IS 26,000 AND FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE HAS BEEN ON A WAITING LIST SINCE MARCH OF 2007. NO FAILURES HAVE OCCURRED AT THIS TIME. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 20,000.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON MARCH 8, 2007, THE CONTACT RECEIVED A RECALL NOTICE TO HAVE THE SUSPENSION FRONT:LOWER BALL JOINTS REPLACED ON HIS VEHICLE. HE HAS CALLED THE DEALER FOR THE REPAIR AND THEY INFORMED HIM THAT THEY WERE ONLY GETTING THREE PARTS PER WEEK. THE CONTACT WAS PLACED ON A WAITING LIST. HE CALLED THE DEALER SEVERAL WEEKS AGO AND THEY STATED THAT HIS PLACEMENT WAS SEVERAL PAGES BACK AND WOULD CALL HIM WHEN HIS NAME APPEARS. RECENTLY, WHILE DRIVING 20 MPH, THE LOWER BALL JOINTS FAILED AND THE VEHICLE WAS DAMAGED. THE RIGHT FRONT WHEEL WAS PUNCTURED BY THE BALL JOINT. THE CURRENT AND FAILURE MILEAGES WERE 49,000. UPDATED 07/19/07. *JB

Mileage: 49,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON APRIL 9, 2007, THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ON APRIL 18, 2007. THE DEALER STATED THAT THEY DID NOT HAVE THE PART AND WOULD CALL WHEN IT ARRIVED. AS OF JUNE 1, 2007, THE DEALER HAS NOT CALLED. PRESENTLY, NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 10,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

SAFETY RECALL F23-LOWER BALL JOINTS. DEALER IS ALLOTTED INSUFFICIENT NUMBER OF PARTS PER WEEK AND CONSUMER IS PUT ON WAITING LIST SINCE JAN. 1ST,2007. BALL JOINT SEPARATION CAN RESULT IN LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. THE SAFETY OF NOT ONLY MYSELF BUT MY FAMILY AS WELL INCLUDING SMALL GRANDCHILDREN. DAIMLER/CHRYSLER SHOULD SEND SUFFICIENT NUMBER OF PARTS TO REMEDY THIS PROBLEM PROMPTLY. LIVES ARE AT RISK! *TR

I RECEIVED THE RECALL NOTICE IN MARCH, 2007. I CALLED THE DEALERSHIP, DAVID O'NEAL IN RALEIGH AND ASKED FOR AN APPOINTMENT TO HAVE THE WORK PERFORMED. I WAS TOLD BY KELLY, "THERE ARE ABOUT 30 AHEAD OF YOU. I'LL PUT YOU ON THE LIST AND WILL CALL YOU." AFTER TWO MONTHS, THERE HAS BEEN NO CALL.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE VEHICLE'S REAR LOWER CONTROL ARM SPLIT IN HALF. THE STEERING WHEEL SPUN AROUND AND BROKE THE CONTACT'S FINGER. THE DRIVER SIDE OF THE VEHICLE FELL TO THE GROUND AND THE VEHICLE DROVE INTO A DITCH. THE CONTACT RECEIVED A RECALL NOTICE IN APRIL, BUT DID NOT HAVE A CHANCE TO HAVE IT HONORED. THE DEALER HAS THE VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,000.

Mileage: 56,000

TL*THE CONTACT OWNED A 2005 JEEP LIBERTY. WHILE DRIVING 65 MPH IN NORMAL DRIVING CONDITIONS, THE VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE CONTACTS VEHICLE SPUN OUT OF CONTROL, STRUCK ANOTHER VEHICLE, AND THEN CRASHED INTO A TREE. THE CONTACT SUFFERED THREE FRACTURED RIBS, PAIN IN THE NECK AND BACK, CHEST BURN FROM THE SEAT BELT, AND STRESS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS IN APRIL OF 2007. SHE STATED THAT HAD THE RECALL REPAIR BEEN PERFORMED, SHE WOULD NOT HAVE HAD THE CRASH. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,000. UPDATED 11/16/07 *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT AND HAS BEEN ON A WAITING LISTING SINCE DECEMBER. THE DEALER STATED THAT SHE WAS THE 100TH PERSON ON THE LIST. THE VEHICLE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. *AK

TL*THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE #06B288000. THE DEALER STATED THAT IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT PART TO COME IN. THE VEHICLE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SUSPENSION FRONT CONTROL ARM: LOWER BALL JOINTS. THE DEALER STATED THAT THE EARLIEST APPOINTMENT WOULD BE IN THREE WEEKS. THE TIME FRAME WAS UNACCEPTABLE DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,200. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. *AK

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. HEWAS NOT SATISFIED WITH THE TWO MONTH WAITING IN ORDER TO HAVE THE VEHICLE REPAIRED. HE CALLED OTHER DEALERS AND THE WAIT WAS THE SAME. THE CURRENT AND FAILURE MILEAGES WERE 25,000. *AK

Mileage: 25,000

TL*THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000 FOR THE LOWER BALL JOINTS. THE DEALER STATED THAT IT WILL TAKE 6 MONTHS FOR THE PART TO BECOME AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 25,000. THERE WERE NO FAILURES AT THIS TIME. *AK

Mileage: 25,000

RECEIVED SAFETY RECALL NOTICE F23 - LOWER BALL JOINTS FROM DAIMLER CHRYSLER IN THE MAIL. WENT PERSONALLY TO DEALERSHIP - PAINTERS SUN COUNTRY CHRYSLER, 1600 S. HILTON DR., ST. GEORGE, UT 84770 ON 4/16/2007. WAS TOLD BY FEMALE IN SERVICE AREA THAT CHRYSLER ONLY ALLOWS THEM TWO (2) REPAIRS ON THIS PER WEEK AND IT WOULD TAKE 4 TO 5 MONTHS BEFORE THEY COULD GET TO FIXING OUR VEHICLE. *JB

2005 JEEP LIBERTY CUSTOMER STATES THAT THEY RECEIVED A LETTER FOR RECALL AND WAS NOT BEEN ABLE TO GET CAR FIXED**CC THIS CONSUMER STATES WHILE PULLING INTO THE PARKING LOT, THE DRIVER'S SIDE FRONT SUSPENSION FAILED CAUSING THE TIRE TO BECOME DISCONNECTED. UPDATE * 4/16TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT HAS BEEN ON A WAITING LIST FOR THREE MONTHS FOR RECALL # 06V288000. REPAIRS. THE DEALER STATED THAT IT WILL TAKE APPROXIMATELY TWO MORE MONTHS BEFORE THE LOWER BALL JOINT PART BECAME AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 33,000.*AK UPDATE 05/21/07*TR

Mileage: 33,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON APRIL 9, 2007 THE CONTACT RECEIVED A RECALL NOTICE. THE MANUFACTURER AND DEALER STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2005. THE CONTACT WAS ADVISED THAT IT WOULD BE SAFE TO TOW A BOAT TO THE VEHICLE. THE CURRENT MILEAGE WAS 31,500.*AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE LOWER BALL JOINTS. THE DEALER STATED IT WILL TAKE APPROXIMATELY THREE MONTHS FOR THE PART TO BECOME AVAILABLE. THE CONTACT BEGAN TO HEAR A GROWLING NOISE FROM THE TIRE REGION OF THE VEHICLE. THE DEALER WAS UNSURE IF THE NOISE WAS RELATED TO THE LOWER BALL JOINT. FOR A PROPER DIAGNOSIS THE LOWER BALL JOINTS WOULD NEED TO BE INSPECTED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGE WERE 20,000.*AK

Mileage: 20,000

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING IN THE RAIN AT 55 MPH THE CONTACT LOST CONTROL OF THE STEERING WHEEL FOR 2-3 SECONDS. THIS FAILURE OCCURRED TWICE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR LOWER BALL JOINTS, AND WAS INFORMED THAT IT WOULD BE 3-6 MONTHS BEFORE THE RECALL WORK WAS DONE. THE FAILURE MILEAGE WAS 16,050 AND THE CURRENT MILEAGE WAS 17,280. *AK SPOKE WITH CONSUMER 10/16/07 WAS TOLD DIREGARD COMPLAINT. CONSUMER TRADED VEHICLE. *LJ 10/17/07

Mileage: 16,050

CALLED DEALERSHIP TWICE ABOUT RECALL ON JEEP LIBERTY BALL JOINT PROBLEM. I WASTOLD IT COULD BE SEVERAL MONTHS BEFORE I COULD HAVE MY JEEP REPAIRED BECAUSE DAIMLER CHRYSLER WAS SENDING A FEW PARTS AT A TIME. IF THIS WAS SERIOUS THEY COULD CERTAINLY LOOK AT THE SALES OF THE DEALERSHIPS AND DETERMINE AN AVERAGE NUMBER TO SEND TO EACH ONE, EVEN IF IN STAGES. WHAT AM I SUPPOSED TO DRIVE UNTIL THEN? DO I JUST TAKE MY CHANCES AND HOPE FOR THE BEST. IF MANUFACTURE HAS A RECALL THEY SHOULD MAKE SURE THE DEALERSHIPS COULD TAKE CARE OF THIER CUSTOMERS FASTER THAN A COUPLE OF MONTHS.*AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINTS. THE DEALER STATED THAT REPAIR WORK COULD BEGIN IN APPROXIMATELY THREE MONTHS ,AND THE CONTACT FELT THE ESTIMATED WAIT TIME WAS TOO LONG. THE CURRENT AND FAILURE MILEAGE WERE 21,000.*AK

Mileage: 21,000

DAIMLER CHRYSLER SAFETY RECALL F23 LOWER BALL JOINTS. RECALL STARTED IN SEPTEMBER 2006, DID NOT RECEIVE MAILED RECALL NOTICE TILL 3/10/07. CALLED DEALER, WHO SAID THAT THE PARTS ARE ON BACKORDER, AND PEOPLE HAVE BEEN ON A WAITING LIST SINCE DECEMBER OF 2006, THAT SEEMS TO BE A FOUR OR FIVE MONTH WAITING LIST FOR A PROBLEM THAT THE RECALL SAYS WILL TAKE ONE HOUR TO FIX.

THERE IS NO PARTS AVAILABILITY FOR SAFETY RECALL F23-LOWER BALL JOINTS. I AM WRITING ON BEHALF OF MY WIFE WHO IS THE ORIGINAL OWNER. I AM VERY CONCERNED WITH THIS SAFETY RECALL. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF FOR APPROXIMATELY 4 MONTHS NOW AND EVERY TIME I DO THE DEALERSHIPS SAY THEY DON'T HAVE ANY PARTS. I DO NOT BLAME THE DEALERSHIPS, I BLAME THE MANUFACTURER BECAUSE I HAVE CONTACTED A NUMBER OF DEALERSHIPS AND IT'S THE SAME STORY EVERYWHERE. I WOULD LIKE SOME PRESSURE TO BE PUT ON DAIMLER-CHRYSLER TO BEGIN TO MASS PRODUCE THESE PARTS AS I AM BECOMING INCREASINGLY WORRIED FOR THE SAFETY OF MY WIFE. IT STATES IN THE RECALL NOTICE "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". SOMETHING NEEDS TO DONE IMMEDIATELY BECAUSE IF SOMETHING SHOULD HAPPEN I WOULD HOLD BOTH THE MANUFACTURER AND THE NHTSA RESPONSIBLE. *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER ADVISED THAT IT WILL TAKE APPROXIMATELY 3 MONTHS TO RECEIVE THE LOWER BALL JOINT PARTM AND TO PERFORM THE REPAIR. THE DEALER STATED THEY WERE ONLY GETTING 4 PARTS PER MONTH. THE CURRENT MILEAGE ON THE VEHICLEWAS 17,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS. THE DEALER INFORMED THE CONTACT IT WOULD BE A MINIMUM OF A MONTH BEFORE SHE WOULD BE ABLE TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THEY WERE ONLY RECEIVING TWO OR THREE REPAIR KITS A WEEK. THE CURRENT MILEAGE WAS 24,000 MILES. THERE HAD BEEN NO FAILURE TO DATE.*AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTICES REGARDING THE VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT THE DEALER WAS NOT RECEIVING ENOUGH PARTS AND WAS TAKING TOO LONG TO HAVE THE VEHICLE SERVICED. THE CURRENT MILEAGE WAS 6,200.*AK

DAIMLER CHRYSLER - SAFETY RECALL F23 - CONCERNING LOWER BALL JOINT. TAYLOR MOTORS 50 NORTH COLUMBUS ROAD, ATHENS, OH 45701, PHONE: (740) 594-3528. MY WIFE TRIED TO MAKE AN APPOINTMENT FOR THIS RECALL THE REPRESENTATIVE WAS UPSET AND RUDE, STATING THERE WERE AT LEAST 60 PEOPLE AHEAD OF YOU, AND I DID NOT HAVE ANY PARTS. CHRYSLER SEND OUT THESE RECALLS AND NO BODY TOLD ME. NO SCHEDULE TIME WAS GIVEN TO FIX SAFETY RECALL F23 - LOWER BALL JOINTS. *AK

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT WAS 40TH ON THE WAITING LIST. SHE HEARD A POPPING NOISE WHILE DRIVING. THE CURRENT MILEAGE IS 30,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

Mileage: 30,000

I RECEIVED NOTIFICATION CODE F23 FROM DAIMLER CHRYSLER RECALLING MY VEHICLE FOR A SERIOUS SAFETY PROBLEM WITH BALL JOINTS THIS MONTH. I FIRST READ ABOUT THE RECALL IN SEPTEMBER OF 2006, BUT IT TOOK SIX MONTHS FOR THEM TO NOTIFY ME. AFTER RECEIVING THE NOTICE, I CALLED MY JEEP DEALER ON 3/27/07. I WAS TOLD THAT THERE WERE 170 PEOPLE ON THE LIST AHEAD OF ME, AND THAT THE MOST THEY WOULD FIX WAS 10 VEHICLES PER WEEK. NEXT, I CALLED DAIMLER CHRYSLER'S 800 NUMBER THAT WAS LISTED ON THE RECALL NOTICE. AFTER BEING PLACED ON HOLD WHILE THEY WERE TRYING TO FIND ANOTHER DEALER, I WAS CUT OFF. A RECALL THAT WILL TAKE OVER ONE YEAR TO REMEDY IS NOT ACCEPTABLE! PLEASE LET ME KNOW WHAT I SHOULD DO IF I HAVE AN ACCIDENT THAT KILLS SOMEONE WHILE I AM WAITING! *JB

I HAVE BEEN TRYING TO SCHEDULE SERVICE ON MY JEEP LIBERY AFTER RECEIVING A RECALL NOTICE FROM THE MANUFACTURER. I HAVE BEEN WAITING FOR OVER TWO MONTHS TO GET THE JEEP SERVICE STATION TO RECEIVE THE PART. I WAS TOLD TODAY (3/27) THAT IT MAY BE ANOTHER FIVE MONTHS BEFORE THE PART COMES IN. IN THE MEANTIME, I AM DRIVING AN UNSAFE JEEP LIBERTY. THIS IS UNACCEPTABLE. THE RECALL IS ON: LOWER BALL JOINTS (SAFETY RECALL F23). *JB

THERE WAS A RECALL ON BALL JOINTS FOR JEEP LIBERTY....I CALLED THE DEALERSHIP ADDY CHRYSLER IN LEXINGTON, SC FOR APPOINTMENT TO FIX THE RECALL, THEY TOLD ME IT WOULD BE 2-3 MONTHS BECAUSE CHRYLER WOULD ONLY ALLOCATE 3 SETS OF BALL JOINTS AT A TIME TO EACH DEALER. WHAT KIND OF SECUITYWAS THIS. HOW MANY ACCIDENTS HAVE TO HAPPEN BEFORE CHRYSLER WILL AUTHORIZE ENOUGH PARTS FOR THE RECALL. *AK

Mileage: 76,000

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT CALLED IN REFERENCE TO RECALL # 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER QUOTED A WAIT TIME OF APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE COULD BE SERVICED. THE CURRENT AND FAILURE MILEAGE WERE 35800.*AK THE CONSUMER STATES WAS CONTACTED ON 4/13/07 REGARDING REPAIR AND DATE SET FOR POSSIBLE REPAIRS ON 4/16/07. UPDATE 4/25/07*TR

Mileage: 35,800

I HAVE A 2005 JEEP LIBERTY WHICH WAS RECALLED BACK IN SEPTEMBER 2006 DUE TO LOWER BALL JOINTS. ,MY CAR WAS SERVICED BACK IN OCTOBER, AND THERE WAS NO MENTION OF SUCH RECALL AT THE TIME. NOW THAT I RECEIVED THE NOTICE BY MAIL I CALLED TO HAVE IT REPLACED, AND I THEN HAVE TO WAIT 6-8 WEEKS ON A PART THAT WAS A SAFETY ISSUE AND COULD CAUSE A DEATH IN MY FAMILY, THAT PROBLEM WAS SUPPOSED TO BE CORRECTED AT THAT TIME OF SERVICE, ALSO THE HAND BRAKE NEVER WORKED THE WAY IT SHOULD SINCE THE CAR WAS MPURCHASED TOOK VEHICLE ON SEVERAL OCASSIONS TO DEALER, BUT THEY KEPT SAYING THAT NOTHING WAS WRONG WITH IT, VERY BAD CUSTOMER SERVICE,AND I'M NOT THE ONLY ONE SAYING THAT, JUST HAVE TO LISTEN TO THE PEOPLE WAITING ON THEIR VEHICLES WHILE THEY WERE BEING SERVICED. *AK

THIS COMPLAINT WAS ABOUT DAIMLER CHRYSLER'S FAILURE TO CORRECT A RECALL IN A TIMELY MANNER CONCERNING NHTSA RECALL CAMPAIGN ID NUMBER : 06V288000. THIS RECALL STARTED ON 9/11/06. I DID NOT GET A RECALL NOTICE UNTIL OVER 6 MONTHS LATER . ON 3/23/07, I CALLED THE DEALER TO SCHEDULE THE REPAIRS, AND WAS TOLD THE EARLIEST THEY WERE ACCEPTING APPOINTMENTS WAS JUNE, 2007. OTHER LIBERTY VEHICLE'S BALL JOINT FAILURES WAS DUE TO THE VIRGINIA SATE SAFETY INSPECTION . BECAUSE OF THIS PROBLEM THEY HAD TO TAKE BALL JOINTS FROM OTHER RECALLED CUSTOMERS IN ORDER TO GET THE FAILED LIBERTY VEHICLES BACK ON THE ROAD. SINCE THIS RECALL WAS FOR A POTENTIALLY CATASTROPHIC FAILURE SOMETHING NEEDED TO BE DONE TO GET THESE PARTS IN SO REPAIRS COULD BE MADE.

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY WHICH HAS A SAFETY RECALL ON THE LOWER BALL JOINTS. THEY HAVE CONTACTED 2 TO 3 DEALERS TO SCHEDULE THE WORK, AND THEY EACH STATED THAT IT WOULD TAKE SIX TO EIGHT WEEKS JUST TO RECEIVE THE PARTS, AND THEN THEY WILL CALL THEM TO SCHEDULE THE REPAIRS. SHE BELIEVED THAT NHTSA SHOULD BE CONCERNED AND SET A SPECIFIC DEADLINE IN WHICH TO REPAIR THE VEHICLESBECAUSE SOMEONE COULD HAVE A ACCIDENT WAITING FOR THE PARTS TO COME IN. THE CURRENT MILEAGE WAS 28000. THERE HAD BEEN NO FAILURES TO DATE. *AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER STATED THAT IT WOULD BE TWENTY WEEKS BEFORE THE VEHICLE COULD BE REPAIRED.*AK

I AM WRITING IN RESPONSE TO RECALLS THAT HAVE BEEN ISSUED FOR MY TYPE OF VEHICLE (2005 JEEP LIBERTY). I WAS NEVER NOTIFIED OF THE RECALL ISSUED FOR LOWER BALL JOINTS FOR MY VEHICLE. WHEN I CALLED CUSTOMER SERVICE AT DAIMLER CHRYSLER TO INQUIRE WHY I WAS NOT NOTIFIED, I WAS MADE TO FEEL UNIMPORTANT. I THEN CALLED MY LOCAL DEALERSHIP AND SPOKE TO THE SERVICE MANAGER. HE WAS AWARE OF THE RECALL, HOWEVER NEVER NOTIFIED ME THAT IT NEEDED TO BE REPAIRED. I TAKE MY VEHICLE THERE FOR SERVICE EVERY MONTH OR SO SINCE PURCHASING IN JUNE 2005. HE CLAIMED THAT THE PARTS WERE BACK ORDERED AND HE WOULD LET ME KNOW WHEN THEY WOULD BE IN. THAT WAS ON 3-12-07 AND TODAY IS 3-22-07 AND HE HAS NOT RETURNED MY CALL. I AM A NEW MOTHER OF A BABY BOY (3 MONTHS) AND IT DOES NOT MAKE ME OR MY HUSBAND HAPPY THAT WE ARE RIDING IN A VEHICLE WITH A DEFECT. I AM BEING TO THINK THAT THE JEEP LIBERTY IS A "LEMON". AFTER CALLING AND COMPLAINING, I RECEIVED A RECALL NOTICE POSTMARKED 3-16-07. WHAT ACTIONS CAN I TAKE FROM THIS POINT? I AM VERY UNHAPPY. I HAVE MAILED A LETTER OF COMPLAINT TO THE DEALERSHIP AND DAIMLER CHRYSLER. PLEASE LET ME KNOW HOW TO PROCEED FROM THIS POINT. I AM AWAITING YOUR RESPONSE. THE DEALERSHIP I PURCHASED FROM IS AS FOLLOWS: GALEANA JEEP 180 GREYSTONE BLVD. COLUMBIA, SC 29210 THANK YOU FOR YOUR ASSISTANCE. SINCERELY, ROBIN TIDWELL

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER STATED THAT IT WOULD TAKE 3 MONTHS FOR THE LOWER BALL JOINT TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 20,500. THE CONTACT HAD NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. THE VIN WAS UNAVAILABLE.

Mileage: 20,500

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL O6V28800. THE DEALER/MANUFACTURER ADVISED THE CONTACT THEY WOULD NOT HAVE THE LOWER BALL JOINT PART AVAILABLE UNTIL JULY. THE CURRENT MILEAGE WAS 11,800. *AK UPDATE 4/9 *TR

Mileage: 11,800

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 ON 3/20/07. THE DEALER/MANUFACTURER ADVISED HER THAT IT WOULD TAKE APPROXIMATELY 1 MONTH FOR THE LOWER BALL JOINT PART TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 21,000 THE CONTACT HAS NOT EXPERIENCE ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK THE DEALER INFORMED CUSTOMER THE LOWER BALL JOINTS WERE IN GOOD CONDITION AND COULD WAIT THE MONTH FOR REPLACEMENT PARTS. UPDATE 4/9 *TR

Mileage: 21,000

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS CONCERNED ABOUT THE LENGTH OF TIME ITWAS TAKING FOR DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS TO THE LOWER BALL JOINTS. THE CONTACT STATED THAT IT WAS RIDICULOUS THAT THE DEALERSHIP WAS ONLY RECEIVING 20 PARTS PER WEEK, AND SHE WAS TOLD THAT SHE WOULD HAVE TO WAIT TO HAVE THE SAFETY REPAIRS MADE ABOUT TWO MONTHS OR MORE. THE CONTACT STATED THAT AS FAR AS SHE KNEW HAD NOT HAD ANY PROBLEMS WITH THE VEHICLE. *AK

TL* THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000. THE DEALER AND MANUFACTURER STATED THAT THE PART WILL NOT BE AVAILABLE FOR APPROXIMATELY 3 MONTHS. THE CONTACT HAS NOT HAD ANY FAILURES AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 30000. *AK

Mileage: 30,000

AS EXPLAINED BY SERVICE WRITER AT CHRYSLER OF CULPEPER, I CAN NOT GET AN APPOINTMENT FOR A RECALL UNTIL THE LAST WEEK OF MAY OR EARLY JUNE BECAUSE CHRYSLER IS ONLY ALLOWING 2 REPAIRS A WEEK. SINCE I WILL BE TRAVELING ON VACATION BEFORE THEN, THIS DOES MAKE BE FEEL VERY SAFE. IS IT REALLY NECESSARY TO WAIT THIS LONG? *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACTS WAS CONCERNED THAT THERE WERE SAFETY RECALLS ON THE VEHICLE, AND TWO IN PARTICULAR ON THIS VEHICLE, AND SHE HAS NOT RECEIVED ANY INFORMATION STATING THAT THERE WAS A SAFETY RECALL ON THE VEHICLE. THE CONTACT STATED THAT ON 03/12/2007 SHE WENT ON THE INTERNET AND FOUND THAT THERE WERE TWO SAFETY RECALLS THAT APPLIED TO THIS VEHICLE. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 29,000. *AK UPDATE 05/04/07*TR

Mileage: 29,000

I HAVE RECEIVED A RECALL NOTICE ON MY 2005 JEEP LIBERTY REGARDING THE LOWER BALL JOINTS, A CONDITION WHICH, APPARENTLY CAN LEAD TO A CRASH. I RECEIVED THE NOTICE ON 3/10/07, ALTHOUGH THE RECALL WAS APPARENTLY INITIATED IN SEPTEMBER OF LAST YEAR. UPON CONTACTING MY DEALER, I AM TOLD THAT THERE IS A TEN WEEK WAIT FOR THE PROCEDURE. IN OTHER WORDS, IT WILL BE AT LEAST NINE MONTHS FROM THE TIME CHRYSLER KNEW OF THIS POTENTIALLY LIFE THREATENING PROBLEM TO THE TIME THAT I CAN GET IT FIXED. THIS STRIKES ME AS A "(FAILURE) TO REMEDY THIS DEFECT...WITHIN A REASONABLE TIME", AND I THINK THE COMPANY SHOULD BE SEVERELY SANCTIONED.*JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY WHICH HAD A SAFETY RECALL #06V288000 FOR THE LOWER BALL JOINT. THE CONTACTS WAS NOT SATISFIED THAT IT WILL TAKE MORE THAN THREE MONTHS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT WHEN HE MADE A LEFT TURN , TRIED TO PARK, OR TO TURN THEVEHICLE AROUND HE HEARD A POPPING NOISE. THE CONTACT STATED THAT HE DIDN'T KNOW IF THISWAS RELATED TO THE SAFETY RECALL OR NOT BECAUSE HE I WAS NOT A MECHANIC. THE CONTACT STATED THAT HE MAY NOT BE ABLE TO TAKE A PLANNED TRIP BECAUSE HIS WIFE WAS CONCERNED ABOUT THE SAFETY REPAIR THAT NEEDED TO BE CORRECTED. THE CONTACT STATED THAT THE WEATHER WAS NOT AN ISSUE AND THAT EACH TIME THIS HAS HAPPENED HE WAS ONLY DRIVING 15 MPH. THE CONTACT ALSO WAS CONCERNED THAT HIS VEHICLE ONLY GOT 15 MILES TO THE GALLON OF GASOLINE IN THE CITY. THE CURRENT MILEAGE WAS 31000. *AK

TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 ON 3/10/07. THE CONTACT STATED THAT IN JANUARY 2007 THE VEHICLE FAILED THE STATE INSPECTION BECAUSE OF THE LOWER BALL JOINTS. SHE CALLED A DAIMLER CHRYSLER DEALER AND SHE WAS PUT ON A WAITING LIST. THE CONTACT STATED SHE DID NOT KNOW THERE WAS A RECALL ON THE LOWER BALL JOINTS. THE CONTACT STATED ON 1/9/07 SHE WAS TRAVELING AT 40 MPH, THE ROAD CONDITIONS WERE DRY AND SHE LOST CONTROL OF THE VEHICLE AND HIT A TELEPHONE POLE. THERE WAS FRONT END DAMAGE AND DAMAGE TO THE FRONT DRIVER AND PASSENGER TIRES. THERE WERE NO WARNING INDICATORS BEFORE THE CRASH. THE CONTACT WAS BELTED THERE WERE TWO SERIOUS INJURIES. THE AIRBAGS DEPLOYED. THE INSURANCE COMPANY TOOK PICTURES OF THE VEHICLE. A POLICE REPORT WAS TAKEN. THE CONTACT HAD CONTACTED DAIMLER CHRYSLER, AND WAS TOLD THEY WOULD LOOK INTO THE INCIDENT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 19000. *AK

Mileage: 19,000

SAFETY RECALL F23 LOWER BALL JOINTS WATER MAY ENTER INTO THE FRONT SUSPENSION LOWER BALL JOINTS THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH W/O PRIOR WARNING. CONTACTED DEALER TO GET APPOINTMENT ON 3/5/07 TOLD COULDN'T MAKE AN APPOINTMENT FOR OVER A MONTH OR SO BACK ORDER ON RECALL DEALER ONLY GETS 3 A WEEK. *JB

Mileage: 20,551

TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER HAS ADVISED HIM THAT THEY WILL NOT HAVE THE LOWER BALL JOINT PART FOR APPROXIMATELY 6 WEEKS. THE CONTACTWAS CONCERNED FOR HIS SAFETY AS HEWAS TRAVELING IN THE VEHICLE. THE MILEAGE ON THE VEHICLE WAS 28000. THERE HAD BEEN NO FAILURES TO DATE.*AK

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY AND RECEIVED A RECALL #06V288000 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE NOTICE STATED: WATER CAN CAUSE LOWER BALL JOINT FAILURE AND LOSS OF STEERING CONTROL. THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH THE DEALER, AND WAS ADVISED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER ADVISED HIM TO CONTACT ANOTHER DEALER THAT WAS1.5 HOURS AWAY FROM THE LOCAL DEALER. THE DEALER STATED THE PARTS WOULD BE AVAILABLE IN 6 WEEKS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED DUE TO THE LOWER BALL JOINTS, AND DIDN'T FEEL SAFE DRIVING THE VEHICLE. THE CURRENT MILEAGE WAS 46,000. THE CONTACT WASN'TEXPERIENCING ANY FAILURES AT THIS TIME. *AK UPDATED 03/30/07. *JB

Mileage: 46,000

SAFETY RECALL F23 FOR LOWER BALL JOINTS ON A 2005 JEEP LIBERTY; I WENT TO THE DEALER TO HAVE THE RECALL FIXED. THEY PUT ME ON A LIST. I AM NUMBER 143 I THINK. THE LIST IS SO LONG THE DEALER SAID HE CAN ONLY GET PARTS ONCE A WEEK TO FIX MAYBE 2 CARS. I WAS TOLD MAYBE BY THE END OF THE SUMMER MY NUMBER MIGHT BE UP. DOES THIS SEEM LIKE IT CAN BE FIXED WITHIN A REASONABLE AMOUNT OF TIME? THE BOTTOM OF THE RECALL NOTICE READS WE ARE CONCERNED FOR YOUR SAFETY (FROM CHRYSLER) *JB

TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE CONTACT WAS ON A WAITING LIST FOR THE LOWER BALL JOINT. THE CONTACT HAD BEEN WAITING FOR APPROXIMATELY 2 MONTHS. THE CONTACT HAD STEERING PROBLEMS WHEN THE VEHICLE WAS IN THE FOUR WHEEL DRIVE MODE. THE CURRENT MILEAGE WAS APPROXIMATELY 7400. *AK

Mileage: 7,400

2005 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL ON LOWER BALL JOINT**CC THE CONSUMER WAS UPSET THAT KNOW ONE AT HER LOCAL DEALERSHIP MENTIONED THE RECALL ON THE LOWER BALL JOINTS, DESPITE THE FACT SHE HAD BEEN THERE SEVERAL TIRES TO HAVE HER VEHICLE SERVICED. THE EMERGENCY BRAKE DID NOT HOLD, THE DEALER ADJUSTED THE PARKING BRAKE. THE VEHICLE WOULD PULL TO THE LEFT, THE DEALER PERFORMED AN ALIGNMENT. *JB

2005 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL ON LOWER BALL JOINT**CC THE CONSUMER WAS UPSET THAT KNOW ONE AT HER LOCAL DEALERSHIP MENTIONED THE RECALL ON THE LOWER BALL JOINTS, DESPITE THE FACT SHE HAD BEEN THERE SEVERAL TIRES TO HAVE HER VEHICLE SERVICED. THE EMERGENCY BRAKE DID NOT HOLD, THE DEALER ADJUSTED THE PARKING BRAKE. THE VEHICLE WOULD PULL TO THE LEFT, THE DEALER PERFORMED AN ALIGNMENT. *JB

RECEIVED SAFETY RECALL LTR F23 - LOWER BALL JOINTS FOR MY 2005 JEEP LIBERTY ON JANUARY 8, 2007. FOUND OUT THAT RECALL ACTUALLY BEGAN SEPTEMBER 11, 2006. CALLED 4 DIFFERENT DEALERS IN MY AREA TO SCHEDULE REPAIRS, 6-8 MONTH WAIT AT HAYES CHRYSLER JEEP, 6 MONTH WAIT AT BUFORD MALL OF GA JEEP, ATLANTA JEEP DODGE STATED THAT THEY WERE NOT RECEIVING PARTS TO FIX THE VEHICLES FROM THE COMPANY, PREMIER CHRYSLER JEEP 6 MONTH WAIT. RIDICULOUS WHEN THE LETTER STATES "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". I MADE CONTACT WITH DAIMLER CHRYSLER - WHICH STATED THEY COULD NOT HELP GETTING THE VEHICLE FIXED. *JB

TL* - THE CONTACT RECEIVED RECALL L 06V288000 FOR THE LOWER BALL JOINT ON A 2005 JEEP LIBERTY. THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR , AND SHE WAS NUMBER 31 ON THE LIST. THE CONTACT HAD SAFETY CONCERNS ABOUT DRIVING THE VEHICLE. THE CONTACT STATED THE DRIVER COULD FEEL SOMETHINGWAS WRONG WHEN DRIVING THE VEHICLE.*AK

I HAD MY VEHICLE IN FOR AN OIL CHANGE AT THE DEALER WHO SOLD ME MY 2005 JEEP LIBERTY AND WAS INFORMED AT THAT TIME THAT THERE WAS A RECALL ON MY VEHICLE. I WAS NOT NOTIFIED PREVIOUS TO THAT. THAT IS NOT MY MAJOR COMPLAINT. MY AREA OF CONCERN IS THAT I HAD TO PUT MY NAME ON A LIST AND WAIT UNTIL PARTS ARE AVAILABLE. THE RECALL IS FOR BALL JOINT AND WHILE IT COULD LEAD TO A VERY SERIOUS ACCIDENT CHRYSLER SEEMS UNCONCERNED. MY DEALER TOLD ME THAT CHRYSLER SENDS OUT 20,000 LETTERS PER WEEK TO NOTIFY CUSTOMERS OF THE PROBLEM BUT ONLY PRODUCES 1,000 UNITS THAT WILL RECTIFY THE PROBLEM AND MAKE THE VEHICLE SAFE TO DRIVE. I FEEL THAT CHRYSLER SHOULD BE DOING EVERYTHING THAT THEY CAN TO PROTECT THEIR CUSTOMERS. I FEEL VERY UNSAFE IN MY OWN VEHICLE. *NM

TL* - ON 12-16-06 THE CONTAC, DROVE VEHICLE ON THE HIGHWAY AT 65 MPH AND FOUND AN OBSTCLE IN THE ROAD. WHILE TRYING TO AVOID THE OBSTCLE SWERVED FROM LEFT TO THE RIGHT AND LOST CONTROL OF VEHICLE. IT STRUCK A CAR, AS WELL AS A GUARD RAIL. THE CONTACT FELT THAT THE LOSS OF CONTROL WAS DUE TO THE BALL JOINTS SEPARATING, CAUSING HIM TO LOSE CONTROL OF THE STEERING. ALSO, THE CONTAC STATED THAT HE NEVER GOT NHTSA RECALL 06V288000. THE CONTACT STATED THAT HE COULD NOT PROVIDE COPY OF POLICE REPORT, BUT, HE COULD PROVIDE PICTURES OF VEHICLE IF NEEDED. *AK

Mileage: 23,000

I HAVE A NATIONWIDE SAFETY RECALL ON MY 2005 JEEP LIBERTY FROM DAIMLER CHRYSLER. WHEN I CONTACTED MY DEALERSHIP AS INSTRUCTED BY CHRYSLER I WAS INFORMED THEY WERE ONLY RECEIVING 3 PARTS A WEEK FROM CHRYSLER. AS OF TODAY I AM 80TH ON THE WAITING LIST. AS YOU CAN SEE IT WILL TAKE ALMOST 27 WEEKS AND/OR MORE TO GET MY JEEP FIXED. MY CONCERN IS THE RECALL STATES THE FOLLOWING:"WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH." IT APPEARS THIS IS A SERIOUS SAFETY CONDITION THAT COULD KILL THE PEOPLE IN THE LIBERTY AND OTHER VEHICLES IF THIS UNIT FAILS. PLEASE LET ME KNOW IF YOU CAN ASSIST IN THIS MATTER. THANK YOU, LARRY J. PAUL. *NM

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 31,000

DT*: THE CONTACT STATED THE FRONT LOWER BALL JOINTS WERE NOT AVAILABLE THROUGH THE SERVICE DEALER. THERE WAS A NHTSA RECALL, #06V28800 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 14,000

DT*: THE CONTACT STATED THERE WERE NO VISIBLE PROBLEMS WITH THE VEHICLE. HOWEVER, THERE WAS A NHTSA RECALL # 06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Mileage: 26,000

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALER. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/18/2006 - *NM

Mileage: 22,018

THIS COMPLAINT IS IN REFERENCE TO MY 2005 JEEP LIBERTY (VIN#1J4GL48K6 5WXXXXXX ). MY WIFE, WITH OUR NEWBORN BABY ON-BOARD, WAS DRIVING THIS VEHICLE ON A DRY, ASPHALT SURFACE WHEN SHE EXPERIENCED A PERIOD OF STEERING LOSS, CAUSING HER TO DRIVE OFF OF THE ROADWAY. I INVESTIGATED THIS ISSUE AND WAS SURPRISED TO FIND THAT THERE HAD BEEN A RECALL ON LOWER BALL JOINTS FOR THIS VEHICLE. THE DATE OF THIS RECALL WAS SEPTEMBER 6, 2006. I HAVE NEVER RECEIVED A NOTICE OF THIS FROM EITHER THE MANUFACTURER (CHRYSLER JEEP) OR MY DEALER. THIS IS NEGLIGENCE AND COULD HAVE RESULTED IN A CRASH. *NM

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT PASS INSPECTION DUE TO THE FRONT SUSPENSION, LOWER CONTROL ARM, BALL JOINT AS LISTED IN RECALL # 06V288000. THE SERVICE DEALER WAS CONTACTED AND WAS UNABLE TO SCHEDULE THE REPAIR IMMEDIATELY. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN THE RECALL, ALTHOUGH NOTIFICATION WAS NOT YET RECEIVED.

Mileage: 20,120

DT*: THE CONTACT STATED THE TIRES WORE OUT PREMATURELY. THERE WAS A VIBRATION FROM THE FRONT END AND THE VEHICLE PULLED TO THE RIGHT AT HIGH SPEEDS OF 85 MPH. AN INDEPENDENT REPAIR SHOP DETERMINED THE LOWER BALL JOINTS HAD WORN OUT AT ONLY 18,000 MILES. THERE WAS A NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/1/2006 - THE LOWER BALL JOINTS WERE REPLACED BY THE DEALER BUT THE VIBRATION CONTINUED. THE TIRES WERE REPLACED 18000 MILES DUE TO CUPPING. THE DEALER CONTINUES TO LOOK FOR THE CAUSE OF THE VIBRATION. *NM

Mileage: 18,500

I HAVE A 2005 JEEP LIBERTY LIMITED. IT HAS 22596 MILES ON IT AND TODAY, 8/5/2006, I HAD TO HAVE THE LOWER BALL JOINTS REPLACED BECAUSE THEY WERE LOOSE. THE DEALER FOUND THIS PROBLEM DURING A VISIT FOR AN OIL CHANGE. *NM

Mileage: 22,596

DT*: THE CONTACT STATED THERE WAS A LOUD ROARING NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE HAD NOT BEEN ANY PROBLEMS WITH THE STEERING PRIOR TO THIS INCIDENT.

Mileage: 24,800

LOWER BALL JOINTS BEGAN TO FAIL, BUT WERE RECOGNIZED AND REPLACED BEFORE SERIOUS DAMAGE OR LOSS OF LIFE COULD OCCUR. *JB

Mileage: 6,900

OWN A 2005 JEEP LIBERTY. BOTH LOWER BALL JOINTS WERE REPLACED BY THE DEALER AT 14,000 MILES DUE TO EXCESSIVE PLAY. DID NOT HAVE A JOINT SEPARATION OR CRASH, JUST UNSAFE AMOUNT OF PLAY. CAR IS ONLY 9 MONTHS OLD. *NM

Mileage: 14,700

2005 LIBERTY WITH ONLY 20,000 MILES... I CHECKED LOWER BALL JOINTS MYSELF AFTER HEARING OF SO MANY PROBLEMS... FOUND EXCESSIVE PLAY (UP AND DOWN MOVEMENT) IN THE BALL JOINTS... DEALERSHIP VERIFIED THAT THE BALL JOINTS NEED REPLACED.. HAVE AND APPOINTMENT TO GET THEM REPLACED UNDER WARRANTY. *JB

MY WIFE WAS WORKING LATE AND LEFT TO COME HOME AROUND 7:30 PM. SHE WORKS ABOUT 30-45 MINUTES AWAY ON THE OTHER SIDE OF THE MOUNTAIN AND TRAVELS VERY STEEP AND WINDY ROADS. AS SHE WAS COMING HOME SHE HEARD A NOISE COME FROM THE FRONT END AND DIDN'T THINK ANYTHING OF IT. AS SHE WAS COMING UP THE PRIVATE DIRT ROAD TO OUR HOUSE ALL OF A SUDDEN THE FRONT DRIVERS SIDE OF THE JEEP COLLAPSED AND THE TIRE POPPED. SHE COULD NOT MOVE AT ALL SO SHE WALKED THE REST OF THE WAY HOME AND WHEN SHE GOT HOME I WALKED DOWN TO SEE WHAT WAS GOING ON. SURE ENOUGH WHAT HAPPENED WAS THE BOLT HOLDING THE LOWER A-ARM CAME OFF AND THE WHOLE ASSEMBLY WAS SITTING ON THE GROUND AND HAD MADE A HUGE HOLE IN THE TIRE. LUCKY THIS DID NOT HAPPEN GOING UP THE STEEP AND WINDY ROADS OVER THE MOUNTAIN OTHER WISE SHE WOULD HAVE DEFINITELY GOT INTO AN ACCIDENT. WE CALLED THE CHRYSLER ROAD SIDE ASSISTANCE AND HAD THE JEEP TOWED TO THE DEALER. THE NEXT DAY WE CALLED THE DEALER THEY GAVE US A LOANER CAR. ABOUT A WEEK LATER WE PICKED UP THE JEEP THEY HAD REPLACED BOTH FRONT BALL JOINTS AND REPLACED THE TIRE WITH A BRAND NEW ONE. WE ONLY HAD OUR 05 RENEGADE FOR JUST OVER A YEAR AND ABOUT 31000 MILES ON IT. *JB

Mileage: 31,700

THE LOWER FRONT BALL JOINTS ON MY 2005 JEEP LIBERTY 4X4 WITH 26000 MILES SHOW EXCESSIVE WEAR. DUE TO THE DESIGN OF THE JOINT TOTAL FAILURE WILL RESULT IN THE BALL AND SOCKET SEPARATING FROM THE SPINDLE/WHEEL ASSEMBLY. A FAILURE OF THIS NATURE WILL RESULT IN LOSS OF CONTROL OF THE VEHICLE. THIS EXCESSIVE WEAR HAS MANIFESTED ITSELF IN A LOUD CLUNKING WHICH HAS BEEN GETTING WORSE FOR 3000 MILES BUT THE DEALER COULD NOT LOCATE THE PROBLEM. I FOUND THE PROBLEM WHEN DOING ROUTINE MAINTENANCE AND MEASURED THE UP AND DOWN MOVEMENT IN THE JOINT TO BE .25 INCHES. WHEN THE DEALER WENT TO INSTALL THE NEW JOINTS HE ALSO FOUND THE UPPER BALL JOINTS TO BE BAD. I HAD A PREVIOUS LIBERTY(2002) WHICH WAS RECALLED FOR THIS SAME PROBLEM AND ASSUMED JEEP HAD FIXED THE BALL JOINTS. OBVIOUSLY THEY HAVE NOT. THERE HAVE BEEN SEVERAL INCIDENTS REPORTED ALREADY (LOSTKJ.COM) WHERE PEOPLE HAVE HAD A CATASTROPHIC FAILURE ASSOCIATED WITH THESE JOINTS. JEEP MUST FIX THIS DESIGN ASAP. SUSPENSION COMPANY MOOG HAS ALREADY DESIGNED A REPLACEMENT BALL JOINT THAT IS MORE ROBUST AND GREASABLE. JEEP MUST BE FORCED TO DO SOMETHING. *NM

Mileage: 24,000

THE LOWER FRONT BALL JOINTS ON MY 2005 JEEP LIBERTY 4X4 WITH 26000 MILES SHOW EXCESSIVE WEAR. DUE TO THE DESIGN OF THE JOINT TOTAL FAILURE WILL RESULT IN THE BALL AND SOCKET SEPARATING FROM THE SPINDLE/WHEEL ASSEMBLY. A FAILURE OF THIS NATURE WILL RESULT IN LOSS OF CONTROL OF THE VEHICLE. THIS EXCESSIVE WEAR HAS MANIFESTED ITSELF IN A LOUD CLUNKING WHICH HAS BEEN GETTING WORSE FOR 3000 MILES BUT THE DEALER COULD NOT LOCATE THE PROBLEM. I FOUND THE PROBLEM WHEN DOING ROUTINE MAINTENANCE AND MEASURED THE UP AND DOWN MOVEMENT IN THE JOINT TO BE .25 INCHES. WHEN THE DEALER WENT TO INSTALL THE NEW JOINTS HE ALSO FOUND THE UPPER BALL JOINTS TO BE BAD. I HAD A PREVIOUS LIBERTY(2002) WHICH WAS RECALLED FOR THIS SAME PROBLEM AND ASSUMED JEEP HAD FIXED THE BALL JOINTS. OBVIOUSLY THEY HAVE NOT. THERE HAVE BEEN SEVERAL INCIDENTS REPORTED ALREADY (LOSTKJ.COM) WHERE PEOPLE HAVE HAD A CATASTROPHIC FAILURE ASSOCIATED WITH THESE JOINTS. JEEP MUST FIX THIS DESIGN ASAP. SUSPENSION COMPANY MOOG HAS ALREADY DESIGNED A REPLACEMENT BALL JOINT THAT IS MORE ROBUST AND GREASABLE. JEEP MUST BE FORCED TO DO SOMETHING. *NM

Mileage: 24,000

PURCHASED 2005 JEEP LIBERTY 9/29/05. THE TIRE PRESSURE SENSOR LIGHT WAS ON IMMEDIATELY. TOOK VEHICLE BACK TO DEALERSHIP AND COMPLAINED THAT THE VEHICLE PULLS BADLY TO THE RIGHT, ESPECIALLY AT 65+ MPH. THE DEALERSHIP FIXED THE TIRE PRESSURE SENSOR, BUT TOLD ME THE PULLING TO THE RIGHT MUST BE DUE TO ROAD CONDITIONS. AFTER READING OTHER CUSTOMER COMPLAINTS, I DOUBT IT. WHEN DRIVING AT HIGHWAY SPEEDS IT IS DIFFICULT TO MAINTAIN IN LANE. IF LARGE TRACTOR-TRAILER TRUCKS PASS THIS WILL CREATE EVEN MORE INTENSE STRUGGLE TO KEEP VEHICLE ON THE ROAD. SAFETY CONCERNS REGARDING WINTER SNOW CONDITIONS ARE A DECIDING FACTOR ON KEEPING THE VEHICLE. *NM

Mileage: 52