2007 JEEP LIBERTY Suspension Problems

Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As of this morning, I’ve had both ball joints on the front suspension snap, making the vehicle undrivable.

The contact owns a 2007 Jeep Liberty. The contact stated while driving approximately 40-50 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,270.

Mileage: 166,270

The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control arms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

Mileage: 125,000

Pulling away from getting gas I heard and felt a loud bang. Could not turn my wheel much. Something was scraping the ground. I got out and saw my lower ball on the driver's front broke off slightly pulling my cv joint. Sat for hours until I got a tow back home. I'm lucky I wasn't on the highway, I could have died. Doesn't show a recall but I just purchased this car. Have had nothing but issues.

The contact owns a 2007 Jeep Liberty. The contact stated while driving 20 MPH and making a turn, the passenger's side of the vehicle inadvertently lowered onto the wheels. The vehicle was towed to an independent mechanic, where it was diagnosed that the passenger's side ball joint had fractured due to corrosion. The vehicle was repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but not assistance because the vehicle was not covered under Warranty. The failure mileage was approximately 153,000.

Mileage: 153,000

The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passenger’s side tire inadvertently detached. There was no warning light illuminated. The vehicle was inspected by a friend who is an independent mechanic and determined that the upper and lower ball joints failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 164,000.

Mileage: 164,000

The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passenger’s side tire inadvertently detached. There was no warning light illuminated. The vehicle was inspected by a friend who is an independent mechanic and determined that the upper and lower ball joints failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 164,000.

Mileage: 164,000

Pulled into a parking lot. Heard a loud crunch and then the front of my vehicle dipped down. I put my vehicle in Park. Got out and realized that my tire was separated from my vehicle. The ball joint had completely separated.

My front lower Control Arm was replaced for corrosian in June 2019, broke in August 2020, and is being replaced again due to corrosion April 2022! This car is a danger to my family as well as other on the road!

The front control arms broke 2 times within the last 2 years from corrosion! No warning lights

The contact owns a 2007 Jeep Liberty. The contact noticed that the front control arm and front subframe were rusted. The vehicle was taken to the dealer and it was confirmed that the full front suspension needed to be replaced. The vehicle was repaired. The contact mentioned that after leaving the dealer, the front control arm fractured. The vehicle was towed back to the contact’s residence. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Mileage: 80,000

For the 3rd time in the last 3 years the control arm has had to be replaced on this vehicle! I have been driving with my children in the car when the control arm snapped and made my car un drivable ! There was no warning lamp!

Underbody of car is so corroded that the vehicle could lose control.

The contact owns a 2007 Jeep Liberty. The contact stated that she initially received a recall notification for NHTSA Campaign Number: 18V278000 (Suspension) and had the recall serviced at a dealer. Recently, the contact stated that an abnormal clanking sound was coming from the vehicle while driving at various speeds. There was no warning light illuminated. The contact had first taken the vehicle to an independent mechanic where she had the brake pads, rotors and calipers replaced. Despite the repair, the failure persisted, and the contact then took the vehicle back to the dealer where the recall was serviced. The dealer then informed her that both the lower and upper control arms had fractured and that the driveshaft and ball joints all needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2007 Jeep Liberty. The contact stated while driving 50 mph, there was an abnormal sound coming from the rear of the vehicle while depressing the brake pedal. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was not informed of the failure. The failure mileage was approximately 230,000.

Mileage: 230,000

The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH, THE REAR SUSPENSION FRACTURED AS AN ABNORMAL SOUND WAS HEARD. THE CONTACT LOSS CONTROL OF THE STEERING AND COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DRIVER’S SIDE BALL JOINT HAD FRACTURED. THE FAILURE RECURRED A MONTH LATER WHEN THE REAR PASSENGER’S SIDE SUSPENSION FRACTURED. THE CONTACT MENTIONED NHTSA Campaign Number: 18V278000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Mileage: 105,000

FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.

Mileage: 176,000

12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.

Mileage: 130,000

POOR PERFORMANCE FROM THE FRONT END SUSPENSION MAKING TURNING THE CAR DANGEROUS.

Mileage: 160,000

VEHICLE WAS ON THE OFF RAMP OF THE HIGHWAY WHEN A LOUD BANG WAS HEARD AND FRONT LEFT TIRE WENT FLAT. WAS ABLE TO PULL OFF TO THE SHOULDER AND STOP. UPON FURTHER INVESTIGATION, THE TIRE WAS FLAT DUE TO THE DRIVER'S SIDE LOWER BALL JOINT SEPARATED AND THE BOLT OF THE LOWER BALL JOINT ON THE LOWER CONTROL ARM WAS DRIVEN INTO THE INSIDE OF THE RIM AND PUNCTURING A HOLE INTO THE RIM. HAD THIS HAPPENED A FEW SECONDS EARLIER, WHILE ON THE HIGHWAY, IT COULD HAVE HAD CATASTROPHIC RESULTS, CAUSING A CRASH, PERSONAL INJURY OR EVEN DEATH.

Mileage: 169,759

ON 5/15/2020 MY HUSBAND WAS DRIVING OUR JEEP LOCALLY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUSPENSION GAVE OUT AND LANDED ON THE DRIVERS SIDE TIRE. THE TIRE TURNED INWARD HE HAD NO CONTROL OF THE STEERING. HE WAS ONLY DOING MAYBE 30MPH IF HE HAD BEEN GOING ANY FASTER HE COULD'VE BEEN KILLED. IT COSTS US $700 TO REPAIR BOTH SIDES AND IS STILL AT THE GARAGE BEING WORKED ON. MY HUSBAND WAS ON A 1 WAY 4 LANE BRIDGE HE MANAGED TO GET IT HALFWAY OUT OF THE LANE BLOCKING TRAFFIC THE POLICE CAME TO DIVERT TRAFFIC UNTIL THE TOW TRUCK ARRIVED. *TR

Mileage: 89,000

I HAD A RECALL REPAIR AFTER I RECEIVED THE LETTER IN THE MAIL SO I WENT AND HAD IT SERVICED AFTER I WAITED FOR THE BACKORDER. I HAD THE REAR LOWER SUSPENSION ARMS DONE AS IN THE RECALL AT SECRET CITY DODGE IN OAK RIDGE TN. I IMMEDIATELY NOTICED A WEIRD CREAKING NOISE COMING FROM THE REAR AND I TOOK IT BACK AND EXPLAINED TO THEM AND THEY SAID THEY COULD FIND NOTHING. I BROUGHT IT TO ANOTHER SHOP AND HAD THEM INSPECT AND THEY SAID THAT THEY DIDN'T TORQUE THEM RIGHT AND THE NOISE WAS FROM FAULTY PARTS. I TOOK IT BACK TO THE DEALERSHIP AND THEY AGAIN SAID NOTHING WAS WRONG AND THEY SPRAYED SOME LUBRICANT ON THE BUSHINGS TO QUIET THE NOISE. IT DIDN'T DO ANYTHING AND MADE ME QUESTION WHY THEY HAD TO DO THAT IF THE PARTS WERE NEW. I TOOK IT IN AGAIN AND THEY AGAIN SENT ME DOWN THE ROAD. WELL AS TIME WENT ON I WAS HAVING MORE PROBLEMS WITH STEERING AND HAVE BEEN TO TO OTHER SHOPS AND HAD BALL JOINTS ALL REPLACED AND EVERY SHOP SAID THAT THE REAR SUSPENSION ARMS WERE NOT GOOD AND I JUST WENT TODAY (JAN 23,2020) AND AND IT LOOKED AT BY A LOCAL REPUTABLE SHOP WHERE I LIVE BECAUSE THE STEERING IS OUT OF CONTROL.. THEY SHOWED ME IN THE BAY WITH MY CAR UP AND THE BACK WHEELS MOVE FORWARD AND BACKWARD BECAUSE OF THE BAD BUSHINGS IN THE LOWER CONTROL ARMS THAT WERE REPLACED BY SECRET CITY DEALERSHIP. THEY ALSO SAID THEY NEED TO BE REPAIRED ASAP AND I GOT THAT IN WRITING FROM THEM. I ALSO HAVE FROM A JEEP SPECIALTY SHOP ABOUT HOW THEY WERE INSTALLED WRONG AND HAVE THAT IN WRITING. I DID NOT WANT TO GET THEM REPLACED BY THE SAME DEALERSHIP BECAUSE THEY ARE TERRIBLE WITH CUSTOMER SATISFACTION AND COULD CARE LESS ABOUT MY SAFETY. I TAKE VERY GOOD CARE OF MY VEHICLE AND IT HASN'T EVER BEEN IN 4 WHEEL DRIVE. I USE IT TO DRIVE LOCALLY AND THAT IS IT. I HAVE CALLED NFSTA SEVERAL TIMES AND AM WAITING FOR A RESPONSE FROM THEM. PLEASE HELP ME WITH THIS I DON'T FEEL SAFE DRIVING IT. NOT MY FAULT

Mileage: 118,000

VEHICLE WAS DRIVING NORMALLY AND WAS IN MOTION GOING STRAIGHT LEAVING A PARKING LOT AND THE FRONT SUSPENSION LOWER CONTROL ARM JUST BROKE WITHOUT WARNING DUE TO CORROSION. THE RIGHT SIDE OF THE CONTROL ARM LANDED ONTO THE WHEEL MAKING IT SO THE RIGHT FRONT WHEEL COULD NO LONGER TURN. I'M GLAD IT HAPPENED TO ME IN A PARKING LOT AND NOT ON THE HIGHWAY OR I COULD HAVE BEEN SERIOUSLY INJURED.

Mileage: 110,018

ON OCT 4, 2019, AS I WAS DRIVING STRAIGHT AT APPROXIMATELY 10 MPH ON A DRY, SMOOTH ROAD, MY DRIVER'S SIDE LOWER FRONT BALL JOINT FAILED. THE FRONT OF MY CAR DROPPED AS A RESULT, AND I WAS UNABLE TO CONTROL THE VEHICLE. I DID NOT STRIKE ANY OTHER VEHICLE OR BARRIER OF ANY KIND.

Mileage: 138,200

TAKATA RECALL. I WAS DRIVING AND THE RIGHT BALL JOINT BROKE AND IT FELL AND POPPED MY TIRE.

Mileage: 197,787

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SIDE BALL JOINT FRACTURED. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE FRONT TWO TIRES SLID WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT NEW CONTROL ARMS, AND THE BALL JOINTS ON BOTH SIDES NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE DRIVER'S SIDE WHEEL WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 146,588. THE VIN WAS NOT AVAILABLE.

Mileage: 146,588

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHEN REVERSING THE VEHICLE, THE BRAKES WERE APPLIED AND THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE LOWER BALL JOINTS ON THE PASSENGER SIDE FOR THE STEERING FRACTURED. THE VEHICLE WAS STILL IN THE PARKING LOT OF THE CONTACT'S BUSINESS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THERE WAS NO RECALL FOR THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,682.

Mileage: 123,682

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). SHOTTENKIRK CHRYSLER DODGE JEEP RAM OF CANTON (LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114, (470) 863-2403) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE LOWER BALL JOINT ON THE PASSENGER SIDE STEERING KNUCKLE SEPARATED. THE BALL JOINT REMAINED IN THE LOWER CONTROL AND GOUGED THE RIM. THE VEHICLE STEERING IS TOTALLY INOP AS IT IS RESTING ON THE TIRE. THE VEHICLE WAS IN MOTION ON A CITY STREET.

Mileage: 136,735

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A POPPING NOISE EMERGING FROM THE LOWER PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT ON THE PASSENGER SIDE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,300.

Mileage: 108,300

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MADE ABNORMAL WHINING NOISES WHEN DRIVING OVER BUMPS IN THE ROAD. THE CONTACT NOTICED THAT THE LOWER FRAME AND CONTROL ARM WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND SHOULD BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 97,000. *BF. CONSUMER WAS TOLD BY THE REPAIR SHOP THE FRONT CROSS MEMBER SUB-FRAME WAS BROKEN. CAR MILES WERE UNDER 10,000 AND THE WAS OVER 10 YEARS OLDS. CONSUMER CALLED THE JEEP CORPORATE OFFUCE ON 3/13/19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 97,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BALL JOINTS WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I TOOK OUR VEHICLE TO CROWN DODGE, VENTURA CA. TO SATISFY THE TRAILER HITCH RECALL. I ALSO WANTED TO SATISFY NHTSA RECALL #18V-278 (REAR LOWER CONTROL ARMS). THE PARTS WEREN'T AVAILABLE AT THE TIME AND I WAS TOLD THEY WOULD CONTACT ME WITHIN 2 WEEKS TO RESCHEDULE THE REPAIR. THEY NEVER CONTACTED ME. WE HAVE MOVED SINCE AND THERE ARE NO DEALERS NEAR ME TO CONDUCT THE SAFETY REPAIR. HOW CAN I GET THIS REPAIR COMPLETED WITHOUT HAVING TO DRIVE TOO FAR? THE VEHICLE MAY NOT BE SAFE TO DRIVE. PLEASE ADVISE.

MY VEHICLE SHOULD BE INVOLVED IN RECALL U38 WITH REAR SUSPENSION CORROSION

Mileage: 110,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH UPHILL, THERE WAS A LOSS OF POWER AND VEHICLE CONTROL. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE SUSPENSION FAILED TO FUNCTION AND THE REAR OF THE VEHICLE SWAYED EXCESSIVELY. THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BUMPER, HEADLIGHT, AND REAR QUARTER PANEL WERE DAMAGED. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED; HOWEVER, A HIGHWAY PATROL AGENT INSPECTED THE VEHICLE. THE INSURANCE COMPANY WAS NOTIFIED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). AUTOSTAR CHRYSLER DODGE JEEP RAM FIAT OF WAYNESVILLE (280 HYATT CREEK RD, WAYNESVILLE, NC 28786, (828) 452-2841) WAS CONTACTED. THE INSURANCE COMPANY HAD NOT YET INSPECTED THE VEHICLE. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,523. DYD

Mileage: 105,523

LOWER BALL JOINT BROKE FROM CORROSION. THIS IS RECALLED ON 02-06 MODELS BUT NOT 07. HOWEVER, MY JEEP WAS MANUFACTURED IN 2006. I WAS PULLING INTO MY DRIVEWAY AND FELT SOMETHING BREAK BELOW ME. AS I PULLED FURTHER IN I FELT A GRINDING NOISE. HAD I BEEN DRIVING FASTER I WOULD HAVE WRECKED MY CAR.

Mileage: 140,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER JEEP DODGE OF ROSEBURG (1600 NE AIRPORT RD, ROSEBURG, OR 97470, (541) 378-4945 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I CONTACTED SOUTH POINT DODGE IN AUSTIN, TX 2 MONTHS AGO ABOUT REPLACING THE REAR CONTROL ARMS DUE TO A RECALL. THEY SCHEDULED AN APPOINTMENT FOR THEM TO REPLACE THE PART. WHEN I ARRIVED, THEY TOLD ME NO ONE HAD ORDERED THE PART AND THAT THEY COULD NOT PROVIDE SERVICE. I CONFIRMED WITH THE MANAGER THAT THEY WOULD ORDER THE PART AND CALL ME BACK WHEN THEY COULD REPLACE IT. I HAVE NOT HEARD BACK IN 2 MONTHS. I CALLED TODAY AND THEY HAVE NOT ORDERED THE PART. I ASKED THEM AGAIN TO ORDER THE PART, BUT NOW THEY ARE ON BACKORDER. I AM CONCERNED THE REAR CONTROL ARM WILL FAIL WHILE I AM DRIVING. I HAVE DONE EVERYTHING I CAN TO GET IT REPLACED, BUT THE DEALERSHIP IS NOT PUTTING ANY IMPORTANCE ON THE RECALL. HERE IS THEIR CONTACT INFORMATION: 5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745 (512) 443-9333

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FAIR OAKS CHANTILLY CHRYSLER JEEP DODGE RAM, 4170 AUTO PARK CIRCLE, CHANTILLY, VA 20151) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

A SCRUBBING/SQUEAKING NOISE STARTED ON THE LEFT FRONT TIRE OF MY 2007 JEEP LIBERTY. I TOOK THE CAR TO MY MECHANIC AND IT WAS DIAGNOSED AS BEING THE CONTROL ARMS ON THE FRONT OF THE VEHICLE. THEN THE RECALL CAME OUT FOR THE REAR CONTROL ARMS. I TOOK THE CAR INTO THE DEALERSHIP TO HAVE THE REAR REPAIRED AND WAS ALSO TOLD BY THE DEALERSHIP THAT THE FRONT NEEDED TO BE REPLACED. WHILE LEAVING MY CAR FOR REPAIR ANOTHER LIBERTY CAME IN WITH THE LEFT FRONT WHEEL ASSEMBLY SEPARATED FROM THE CAR. THE CONTROL ARM HAD FRACTURED/BROKE. IF FAULTY PARTS WERE USED ON THE REAR IT WOULD SEEM THAT THE SAME MANUFACTURER WOULD BE USED TO SUPPLY THE FRONT PARTS. THE DEALERSHIP ALSO EXPLAINED THAT THEY HAD SEVERAL OF THE SAME MODEL COME IN WITH THE FRONT CONTROL ARM PROBLEMS

Mileage: 211,252

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (PRESTIGE CHRYSLER JEEP DODGE, 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, 702-309-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE DEALER (HERMISTON CHRYSLER DODGE JEEP RAM, 81143 US-395, HERMISTON, OR 97838, (855) 241-0755) STATED THAT THE PART WAS UNAVAILABLE AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED AND UNABLE TO PROVIDE A REMEDY AND PART SUPPLY DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING 10 MPH, THE RACK AND PINION BOLT FRACTURED. AS A RESULT, THE SUSPENSION AND FRONT DRIVER SIDE WHEEL SEPARATED AND BECAME STUCK IN THE WHEEL WELL. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 299,999. THE VIN WAS NOT AVAILABLE.

Mileage: 299,999

DRIVING DOWN THE HIGHWAY AND SUDDENLY I HAD LITTLE STEERING CONTROL AND IT FELT LIKE I BLEW A TIRE. PULLED TO THE SIDE OF THE HIGHWAY, AND SAW THAT MY TIRE WAS BLOWN AND MY RIM WAS DAMAGED BECAUSE THE BALL JOINT SNAPPED AND THE CONTROL ARM WENT THROUGH THE RIM. THIS WAS ON THE FRONT DRIVERS SIDE AND HAPPENEDED ABOUT 3 MONTHS AGO. A SIMILAR THING HAPPENED TODAY BUT IT AFFECTED THE FRONT PASSENGER SIDE.

Mileage: 140,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE ENTIRE FRONT PASSENGER SIDE CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER (PARS CARS, LOCATED AT 6823 MT ZION BLVD, MORROW, GA 30260; (770) 357-6000) WHO STATED THAT THE FRAME WAS BENT AND NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

WAS IN A PARKING LOT BACKING UP AND THE BALL JOINT BROKE IN HALF. HAD JUST BEEN GOING DOWN THE HIGHWAY @55 MPH.

Mileage: 90,356

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE FRONT WHEELS SEIZED AND A LOUD THUD NOISE WAS HEARD WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (MITCHELL CHRYSLER DODGE JEEP US HIGHWAY 45 ALTERNATE, WEST POINT, MS 39773) STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,607.

Mileage: 192,607

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER SIDE CONTROL ARM DISENGAGED FROM THE BALLS JOINTS AND CAUSED THE SUSPENSION TO FAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO FAULTY BALL JOINTS. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, WHILE DRIVING OVER BUMPS IN THE ROAD, A LOUD BANGING NOISE WAS PRESENT COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HEARD A BUMPING NOISE COMING FROM THE PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

WHILE BACKING OUT OF A PARKING SPOT, (LITERALLY MOVED MAYBE 2 INCHES) THE LOWER FRONT CONTROL ARM AND BALL JOINT ON THE PASSENGER SIDE BROKE SUDDENLY. FROM WHAT I HAVE FOUND DURING MY RESEARCH THERE HAVE BEEN A NUMBER OF ISSUES WITH THIS SAME PART FAILING WITHIN THE LAST YEAR. MORE SO, THERE WAS A RECALL OF THE REAR CONTROL ARM/BALL JOINT AND THE FRONT WAS RECALLED ON THE 2005 MODELS IN 2006. THERE IS CLEARLY AN ISSUE WITH THE CONTROL ARMS IN 2005-2007 LIBERTY MODELS. IT IS MY BELIEF THAT THE FRONT CONTROL ARMS SHOULD BE RECALLED. THE FAILING PART APPEARS TO HAVE CAUSED DAMAGE TO THE TIRE AS WELL AS THE TIRE APPEARS TO HAVE BEEN LEANING INWARD AND RUBBING ALONG SOMETHING ALONG THE INTERIOR, UNDERSIDE OF THE WHEEL WELL. IT IS A GOOD THING THAT THE VEHICLE WAS NOT TRAVELING AT ANY SIGNIFICANT RATE OF SPEED OR THERE COULD HAVE BEEN SIGNIFICANT DAMAGE OR DEATH.

Mileage: 100,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 5 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE LOWER BALL JOINT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE FRONT DRIVER'S SIDE BALL JOINTS AND MULTIPLE UNKNOWN PARTS FRACTURED FROM THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS LEANING INWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, ALL WINDOWS INDEPENDENTLY OPENED AND FAILED TO CLOSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC NUMEROUS TIMES HOWEVER, THE CONTACT WAS UNCERTAIN WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS BUT THE FAILURE RECURRED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

REAR UPPER CONTROL ARM IS ALL RUSTED CREATING SAFETY HAZARD. JEEP HAS RECALLED LOWER CONTROL ARM ON THIS MODEL BUT WILL DO NOTHING FOR UPPER ARM RUST FACTOR. RECALL VALID ONLY FOR CARS IN AREAS WHERE ROADS HEAVILY SALTED IN WINTER. WE ARE IN NORTH EAST. SERVICE LOOKED AT IT 1/6/16.

FRONT LOWER BALL JOINTS WERE BAD...STARTED MAKING VERY BAD CREAKING NOISES...HAD TO BE REPLACED.

Mileage: 100,500

I'VE BEEN AWARE OF AN ISSUE WITH MY FRONT LOWER BALL JOINTS FOR SEVERAL MONTHS NOW BUT TODAY, I MADE A RIGHT TURN TODAY AND THE BALL JOINT BROKE ALTOGETHER. I'VE BEEN DOING SOME RESEARCH WHEN IT COMES RECALLS OF THIS NATURE AND I KNOW 2006 JEEP LIBERTY'S HAVE/HAD A RECALL IN PLACE FOR THIS VERY ISSUE. I'M WONDERING IF THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2007 MODEL YEAR AS WELL?

Mileage: 174,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE MADE A VIBRATING MOTION. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE CONTACT ALSO STATED THAT THERE WAS A KNOCKING SOUND FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER WAS INFORMED THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE WINDOWS REGULATORS WERE REPLACED SEVERAL TIMES, GAS OVER FLOWS, WHEN PUMPING GAS. UPDATED 07/20/15. *JB

Mileage: 80,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE SEPARATED FROM THE BALL JOINT WHILE DRIVING 60 MPH. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

RIGHT FRONT OF 2007 JEEP LIBERTY FELL TO THE GROUND JUST AFTER MOVING FORWARD IN A PARKING LOT. WHEEL BENT OUT AND ALL FLUIDS RELEASED TO THE GROUND. IF THIS HAD HAPPENED A FEW MINUTES LATER WOULD HAVE BEEN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE WOULD NOT MOVE WHEN PUSHED, SO MOST LIKELY AT THAT SPEED IT WOULD HAVE FLIPPED OVER CARRYING A MOTHER AND CHILD. JEEP HAD RECALLS FOR THIS PROBLEM THROUGH 2005. THERE ARE MANY COMPLAINTS ON THIS EXACT ISSUE ON THE 2007. JEEP REFUSED TO ASSIST IN ANY WAY. THE MANAGER STATED THAT IT WAS NOT UNDER WARRANTY. PARTS NEEDED FOR REPAIR: CONTROL ARM, BALL JOINT AND WHEEL WHICH WAS CRACKED WHEN THE INCIDENT OCCURRED. 1231.00. JEEP NEEDS TO STEP UP AND COVER/REIMBURSE FOR SAFETY ISSUES THAT ARE KNOWN ISSUES ON THEIR VEHICLES. NO GOOD FAITH FOR SAFETY FROM JEEP. RECALL THESE PARTS BEFORE PEOPLE GET KILLED. *TR

I MANAGE AN EMISSIONS TESTING BUSINESS A WOMAN CAME IN WITH A 2007 JEEP LIBERTY FOR A SMOG CHECK. DURING THE ASM TEST, WHERE I HAVE TO DRIVE THE CAR ON THE DYNAMOMETER, IT HOPS OFF THE DYNO, GOING THROUGH THE PRECAUTIONS I TAKE FOR A REAR-WHEEL DRIVE VEHICLE(PLACING A SHOCK IN FRONT OF THE FRONT WHEELS), AND CRASHES INTO THE WALL, DAMAGING MYSELF AND $5,000 WORTH OF EQUIPMENT. ALSO, THE CAR KEPT ON ACCELERATING INTO THE WALL, EVEN WHEN PUSHING ON THE BRAKES AS HARD I COULD SO THAT'S WHEN I SHIFTED IT INTO PARK AND ENGAGED THE HANDBRAKE. OBVIOUSLY, THIS CAR HAS SOME MAJOR PROBLEMS WITH IT. AT FIRST, I LOOKED ONLINE AND THE YEAR AND MODEL HAD NUMEROUS RECALLS ON IT, INCLUDING THE REAR SUSPENSION, AND BRAKES LOCKING UP, WHICH I BELIEVED HAD HAPPENED IN MY CASE. (HTTP://WWW.MOTORTREND.COM/CARS/2007/JEEP/LIBERTY/RECALLS/), BUT AFTER CONTACTING THE DEALERSHIP, THEY TOLD ME THAT THERE WASN'T ANY MAJOR RECALLS ISSUED ON IT, WHICH IS WHY IM FILING THIS COMPLAINT AFTER SMOGGING HUNDREDS OF CARS, THIS HAS NEVER HAPPENED TO ME UNTIL THAT DAY. *TR

Mileage: 91,685

MY 2007 JEEP LIBERTY WAS PARKED OVER NIGHT AND WHEN I STARTED TO DRIVE AWAY I FELT THE CAR RESISTING. AFTER AN INSPECTION I REALIZED THAT MY FRONT PASSENGER TIRE WAS TIPPED INWARD .HAD A WRECKER TAKE IT TO MY AUTO DEALER WHERE IT WAS DETERMINED TO BE THE UPPER CONTROL ARMS. HAD TO REPLACE THESE AND HAVE AN ALIGNMENT. I ONLY HAVE 52658 MILES ON THE VEHICLE. I AM THE ONLY OWNER AND HAVE MAINTAINED IT VERY WELL. I DO NOT DO OFF ROAD DRIVING . THE ONLY THING IS THAT IT IS EXPOSED TO A LOT OF SALT. I FEEL THE RECALL ON THE REAR SUSPENSION #91164 SHOULD ALSO COVER THE FRONT. HAD I BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.I HAVE REPORTED THIS INCIDENT TO DAIMLER CHRYSLER. *TR

Mileage: 52,658

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BALL JOINTS FRACTURED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND THE CONTROL ARM BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

WHILE DRIVING TO MY DAUGHTER'S SCHOOL ON 08/08, I HEARD A LOUD POP WHILE TURNING ONTO A MAJOR SECONDARY ROAD. THE FRONT END ON PASSENGER SIDE DROPPED ON THE TIRE AND I LOST CONTROL OF THE VEHICLE (THE STEERING WHEEL GOT SHAKY AND WOBBLY) AND I WAS FIGHTING TO MAINTAIN CONTROL OF THE VEHICLE WHICH ALMOST COST ME TO FLIP OVER. I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE MEDIUM. IN ACCESSING THE DAMAGE, MY FRONT TIRE IS PARTIALLY FLAT, MY FRONT END BUMPER IS LAYING HEAVILY ON THE WHEEL ON THE RIGHT SIDE WHICH IS CAUSING THE TRUCK TO LEAN. THE VEHICLE WAS TOWED TO MY HOME WHERE THE TOW TRUCK DRIVER ASSESS THE BALL JOINT ON THE RIGHT SIDE HAD DISMANTLED. I'M AWARE THERE IS NO RECALL FOR THIS YEAR BUT FROM THE PREVIOUS YEARS, THERE HAS BEEN RECALLS FOR THE SAME PROBLEM EXPERIENCED BY OTHER JEEP DRIVERS. I IMPLORE YOU TO INVESTIGATE THIS PROBLEM BECAUSE I ALMOST LOST MY LIFE ON YESTERDAY AND COULD HAD POSSIBLY HURT OTHERS IN THE PROCESS. I QUITE SURE CHRYSLER INC HAS BEEN RECEIVING COMPLAINTS ABOUT THIS BUT HAS FAILED TO HELP CONSUMERS. BECAUSE OF THIS, I'M WITHOUT A VEHICLE AND HAVE TO FIND OTHER MEANS OF TRANSPORTATION. PLEASE INVESTIGATE THIS BEFORE SOME ONE LOSES HIS OR HER LIFE BEHIND THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, IT WAS FOUND THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

I HAD THE 2012 LOWER CONTROL ARM RECALL REPAIR DONE, NOW I HAD CORRODED UPPER ARM REPAIR NEEDED BUT CHRYSLER WILL NOT ASSIST WITH THE COST OF REPAIR EVEN THOUGH ITS THE SAME TYPE OF PROBLEM IN THE SAME AREA AS THE RECALL. ALSO, I NOW HAVE TO GET THE ENTIRE REAR END SUSPENSION REPLACED. JEEP CLEARLY NEEDS TO RECALL THESE VEHICLES OR ASSIST US SOMEHOW IN STATES THAT USE ROAD SALT, AS THEY HAVE SOLD US SUBPAR VEHICLES WITH HUGE SAFETY ISSUES. *TR

Mileage: 158,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE CRASHED INTO TWO PARKED CARS. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FRONT PASSENGER'S SIDE CONTROL ARM WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THE DEALER DID NOT SERVICE THE VEHICLE PER NHTSA CAMPAIGN I.D. 12V085000 (SUSPENSION) WITHIN A REASONABLE TIME. THE DEALER ADVISED THE CONTACT TO RESCHEDULE AN APPOINTMENT FOR RECALL SERVICE. THE CONTACT DID NOT RESCHEDULE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE FRONT LOWER BALL JOINT SEPARATED IN THE MAIN OF THE STREET WHILE DRIVING. I TOOK IT TO THE AUTHORIZED DEALER IN SAN JUAN PR. I AM STILL WAITING INFORMATION RELATED TO THIS INCIDENT. I READ THAT LIBERTY 2002 - 2006 HAD A BALL JOINT RECALL. I DON'T SEE LIBERTY 2007 INCLUDED IN THE RECALL. I HIGHLY RECOMMENDED TO INVESTIGATE THIS CASE. *TR

Mileage: 70,353

THE VEHICLE LEFT THE BOTTOM BALL JOINT FRONT DRIVER SIDE. BECAUSE OF THIS SPLIT THE WHEEL AND TIRE. THEY STRIDE THE DIRECTION AND LOST CONTROL OF THE VEHICLE. THE SERVICE DEALER IN PUERTO RICO INFORMS ME THAT THE VEHICLE HAS NO RECALLS AND IT IS OUT OF WARRANTY, BUT USA HAS PASSED THIS SAME INCIDENT. *TR

Mileage: 58,840

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING A NHTSA CAMPAIGN I.D. NUMBER 12V085000 (REAR SUSPENSION LOWER CONTROL ARM) THE CONTACT CALLED THE DEALER TO REMEDY THE COMPONENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD CALL THE CONTACT WHEN THE PART CAME IN. THREE MONTHS AFTER RECEIVING THE RECALL NOTICE THE VEHICLE STILL HAD NOT BEEN REMEDIED AND THE PARTS WERE STILL NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTICED ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR). AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE NECESSARY PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE CONTACT ALSO STATED THAT SHE HAD ATTEMPTED TO HAVE THE VEHICLE REPAIRED FOR TWO WEEKS. THE VEHICLE WAS NOT REPAIRED.

I WAS DRIVING TO WORK ON THE 101 (A MAJOR L.A. FREEWAY) AND ALL OF THE SUDDEN FELT MY CAR COLLAPSE ONTO THE PASSENGER TIRE. I STRUGGLED TO REMAIN IN MY LINE, AND HAD TREMENDOUS DIFFICULTY STEERING AND WASN'T ABLE TO BRAKE AS EASILY. I FLEW ACROSS THREE LANES OF RUSH HOUR TRAFFIC AND ALMOST HIT A WALL. WHEN I EXITED MY VEHICLE I FOUND THAT MY LOWER BALL JOINT HAD BROKEN, CAUSING MY TIRE TO EXPLODE. *TR

Mileage: 75,000

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 65 MPH DURING RAINY CONDITIONS, THE REAR END OF THE VEHICLE SUDDENLY STARTED TO VEER INTO TWO LANES. THE CONTACT RELEASED THE ACCELERATOR PEDAL, ENGAGED THE BRAKES AND EVENTUALLY WAS ABLE TO REGAIN CONTROL ON THE VEHICLE. HE CONTINUED TO DRIVE TO HIS DESTINATION; HOWEVER, HE IS CONCERNED ABOUT THE REAR AXLE DEFECT AND SAFETY RISK. THE FAILURE HAS NOT BEEN DIAGNOSED BY A MECHANIC OR DEALER. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

Mileage: 35,000

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE CONTACT'S SON WAS DRIVING 30 MPH, HE SUDDENLY LOST CONTROL OF THE VEHICLE. HE DRIVE ONTO A CURB AND CRASHED INTO A WALL. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THROUGH INTERNET RESEARCH, THE CONTACT DISCOVERED TWO RECALLS THAT MAY PERTAIN TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ) AND 06V341000 (POWER TRAIN:AUTOMATIC TRANSMISSION). HE TOOK THIS INFORMATION BACK TO THE DEALER AND THEY INFORMED HIM TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 6,193 AND CURRENT MILEAGE WAS 7,055. UPDATED 7/3/08 *CN THE CONSUMERS SON WAS DRIVING, WHEN ALL OF A SUDDEN, THE RIGHT FRONT TIRE BLEW OUT. THE DEALER REPLACED THE LOWER CONTROL ARM, STEERING KNUCKLE, BALL JOINTS AND THE INNER AND OUTER TIE ROD ENDS. UPDATED 07/03/08

Mileage: 6,193

I WAS DRIVING ALONG IN MY 2007 JEEP LIBERTY AT 34 M.P.H. WHEN ALL OF A SUDDEN THERE WAS A HORRIBLE NOISE AND THE RIGHT SIDE OF MY CAR FELL TO THE GROUND. I TRIED TO STEER SAFELY OFF THE ROAD AND FOUND THE CAR ALMOST IMPOSSIBLE TO STEER AND I WAS HEADING INTO ON-COMING TRAFFIC. I COULD HAVE BEEN INJURED OR KILLED AND I HAD TWO PASSENGERS IN MY CAR WHO WITNESSED THE SUDDEN FAILURE OF MY BRAND NEW 8 MONTH OLD CAR! IT APPEARS THAT MY LOWER RIGHT BALL JOINT FELL OUT AND BROKE MY CAR TO THE POINT MY TIRE CAME OFF MY RIM AS MY RIM BROKE WHEN THE CAR FELL TO THE GROUND. THERE IS SO MUCH FRONT END DAMAGE THAT MY CAR IS NOW TOTALED AND I AM OUT A NEW VEHICLE. THE LOCAL DEALER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AS THEY SAY THE 2007 WAS NOT PART OF THE MASSIVE RECALL ON OTHER LIBERTY'S WITH THE SAME PROBLEM. I'VE ASKED MY INSURANCE COMPANY FOR AN INVESTIGATION AND I'VE E-MAILED THE JEEP CORPORATION WITH THE SAME REQUEST, BEFORE SOMEONE ELSE GETS HURT OR WORSE! SOMEONE NEEDS TO STEP UP HERE AND INVESTIGATE THESE CARS, THEY ARE NOT SAFE AND NOW I'M LEFT WITH NO CAR AND TRYING TO SETTLE WITH MY INSURANCE COMPANY. I'M JUST GLAD THAT I WAS NOT ON THE HIGHWAY, AS MY CAR IS TOTALED FROM 34 M.P.H., I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY. I'M ALSO THANKFUL MY DAUGHTER WAS NOT IN THE CAR AT THE TIME - PLEASE HELP GET THESE CARS OFF THE ROAD!! *TR

Mileage: 20,000

BEWARE IF YOU OR YOURS IS DRIVING A WELL-MAINTAINED JEEP LIBERTY. MY SON COULD LOST CONTROL AND COULD HAVE BEEN KILLED IF HE WAS TRAVELING AT A HIGHWAY SPEED IN A 2003 JEEP LIBERTY WHEN THE UPPER BALL JOINT SUSPENSION FAILED ON HIS VEHICLE. AFTER A RECENT RECALL AND REPLACEMENT OF THE LOWER BALL JOINTS OF MY SON'S 2003 JEEP LIBERTY, THE UPPER BALL JOINT WHICH IS OF SIMILAR DESIGN AND MANUFACTURER BROKE WHILE DRIVING AT 25 MPH ON LOCAL ROAD ON PASSENGER SIDE CAUSING WHEEL TO DETACH. PER WEBSITE POSTINGS JOINT IS SEALED AND THUS CANNOT BE MAINTAINED OR LUBRICATED. A CHRYSLER REPRESENTATIVE SAID THAT IT STANDS BEHIND ITS PARTS PRODUCTS BUT REFUSES TO ADDRESS $900 REPAIR OR TOWING AS IT IS NOT SUBJECT TO RECALL OR WARRANTY. VEHICLE WAS NOT USED FOR OFF-ROADING OR AGGRESSIVE DRIVING. I HAVE KEPT THE PARTS. AM THANKFUL THAT SON IS OK BUT HAVE RECEIVED NO SATISFACTION FROM CHRYSLER OR DEALER WHERE VEHICLE HAS BEEN MAINTAINED. OWNERS SHOULD BE NOTIFIED SO THAT THEY CAN HAVE THEIR VEHICLES INSPECTED TO AVERT THIS SAME FAILURE ALTHOUGH RECENT INSPECTION OF LOWER BALL JOINTS THAT WERE SUBJECT TO RECALL DID NOT PREVENT THE UPPER BALL JOINT FAILURE IN OUR CASE. *TR

Mileage: 62,000

BEWARE IF YOU OR YOURS IS DRIVING A WELL-MAINTAINED JEEP LIBERTY. MY SON COULD LOST CONTROL AND COULD HAVE BEEN KILLED IF HE WAS TRAVELING AT A HIGHWAY SPEED IN A 2003 JEEP LIBERTY WHEN THE UPPER BALL JOINT SUSPENSION FAILED ON HIS VEHICLE. AFTER A RECENT RECALL AND REPLACEMENT OF THE LOWER BALL JOINTS OF MY SON'S 2003 JEEP LIBERTY, THE UPPER BALL JOINT WHICH IS OF SIMILAR DESIGN AND MANUFACTURER BROKE WHILE DRIVING AT 25 MPH ON LOCAL ROAD ON PASSENGER SIDE CAUSING WHEEL TO DETACH. PER WEBSITE POSTINGS JOINT IS SEALED AND THUS CANNOT BE MAINTAINED OR LUBRICATED. A CHRYSLER REPRESENTATIVE SAID THAT IT STANDS BEHIND ITS PARTS PRODUCTS BUT REFUSES TO ADDRESS $900 REPAIR OR TOWING AS IT IS NOT SUBJECT TO RECALL OR WARRANTY. VEHICLE WAS NOT USED FOR OFF-ROADING OR AGGRESSIVE DRIVING. I HAVE KEPT THE PARTS. AM THANKFUL THAT SON IS OK BUT HAVE RECEIVED NO SATISFACTION FROM CHRYSLER OR DEALER WHERE VEHICLE HAS BEEN MAINTAINED. OWNERS SHOULD BE NOTIFIED SO THAT THEY CAN HAVE THEIR VEHICLES INSPECTED TO AVERT THIS SAME FAILURE ALTHOUGH RECENT INSPECTION OF LOWER BALL JOINTS THAT WERE SUBJECT TO RECALL DID NOT PREVENT THE UPPER BALL JOINT FAILURE IN OUR CASE. *TR

Mileage: 62,000

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. WHILE DRIVING 55 MPH, THE CONTACT WAS MOTIONED TO PULL OVER BY ANOTHER DRIVER. SHE PULLED OVER AND NOTICED THAT THE DRIVER SIDE FRONT WHEEL WAS TURNED INWARD. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER. THE CAUSE OF FAILURE WAS DIAGNOSED AS A CRACKED CONTROL HANDLE ON THE DRIVER SIDE FRONT WHEEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 4,000.

Mileage: 4,000

CUSTOMER WANTS TO KNOW IF THE 2007 JEEP LIBERTY LOWER BALL JOINT IS UNDER INVESTIGATION**CC *JB

TL*- THE CONTACT STATED THAT WHILE THE 2007 JEEP LIBERTY WITH 32000 CURRENT MILEAGE WAS IN THE SHOP FOR A LOWER BALL JOINT AND A TORQUE CONVERTER RECALL THE MECHANIC CUT THE SHROUD THAT COVERED THE FAN .THEREFORE, THE FAN WAS EXPOSED. THE DEALER ADMITTED TO CUTTING THE SHROUD, AND THEY WILL REPLACE IT. *AK