2008 JEEP LIBERTY Air Bags Problems

Steering wheel air bag went off on its own. Started the car and pop. Door locks won’t work on drivers door when unlocking with key fob

The contact's husband owned a 2008 Jeep Liberty. The contact stated that while driving at various speeds, the air bag and traction control warning lights would flash on the instrument panel. The contact stated that while driving at 40 MPH, the vehicle hydroplaned while crossing a puddle of water and landed in a ditch. The side curtain air bags deployed; however, the driver and passenger air bags did not deploy. The contact stated that an abnormal odor was emitted from the vehicle. The contact sustained bruising on the left arm but did not seek medical attention. A police report was not filed. Due to the failure, the vehicle was initially towed to the contact's home and was later towed to an independent tow yard. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was destroyed. The failure mileage was unknown.

The air bag light has been turning on for no reason I don’t know what’s causing it

Airbag system failure due to clockspring malfunction. Identified by owner due to airbag system failuer warning light and repaired by Billion Chrysler, Jeep, Ram in Sioux Falls, SD.

Airbag was replaced Sept 2019. I just had to replace coil spring again in the airbag Very costly

THIS CARS TIPM SYSTEM IS EXTREMELY FAULTY I'VE HAD IT FIXED 3 ALREADY AND IT STILL ACTS AS OF IT IS POSSESSED. THIS HAPPENED ON THE FREEWAY WHERE THE CAR STARTED GOING OFF BY IT'S SELF STALLED AND COULDN'T DO ANYTHING ABOUT IT. I ALMOST DIED. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS VEHICLES TIPM SYSTEM BUT JEEP REFUSES TO RECALL THEM. ALSO THE AIRBAGS DO NOT DEPLOY. THIS IS A HUGE SAFETY ISSUE

Mileage: 200,105

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SZOTT M-59 CHRYSLER JEEP (6700 HIGHLAND RD, WHITE LAKE CHARTER TOWNSHIP, MI 48383) FOR ROUTINE VEHICLE MAINTENANCE. UPON RETURN OF THE VEHICLE, THE AIR BAG WARNING LIGHT FLASHED INTERMITTENTLY. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLOCKSPRING ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

LIGTH ON THE DASH INTERMITTENTLY COMES ON WHILE CAR IS ON MONTN., SHOWING A PERSON FIGURE AN SIR PICTURE!!

THE AIRBAG CLOCK SPRING IS NEEDED TO BE REPLACED, IT HAS TO WHERE ALL THE LIGHTS COME ON THE DASH BOARD AND THE PART IS ONLY FACTORY MADE AT AN OUTRAGEOUS PRICE.

Mileage: 98,500

AIR BAG WARNING LIGHT ON DASH,TOOK TO LARRY MILLER AVONDALE TO HAVE IT DIAGNOSED AS TO WHAT IS CAUSE,WAS TOLD DRIVERS AIRBAG NEEDS REPLACED,HAVE CALLED AND TRIED TO SUBMIT A CLAIM WITH CHRYSLER CUSTOMER SERVICE 800-992-1997. I HAVE A REFERENCE #,WAS TOLD I'D HAVE TO PAY $1300. OUT OF POCKET CAUSE THERES NOT A RECALL PENDING ON MY VEHICLE..BUT IT'S AN AIRBAG ISSUE..HAD TO WAIT 2 WEEKS TO GET INTO DEALERSHIP WITH A APPOINTMENT..

Mileage: 91,000

WHEN STARTING MY CAR IT DRIVES OKAY, BUT IF LET RUNNING ALL THE LIGHTS COME ON, AND IF I DRIVE 5 MINUTES DOWN THE ROAD IT GOES OFF AND THEN BINGS AND ALL COMES BACK ON. I AM BEING TOLD IT MAY BE MY CLOCKSPRING AND MOST 2008 JEEPS ARE EXPERIENCING THAT AFTER 100,000 MILES BUT IT IS NOT A RECALL ISSUE. I HAS THE CHECK ENGINE ON CONSTANTLY AS WELL AS THE AIRBAG SENSOR.

Mileage: 117,000

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING 25-30 MPH AND MAKING A TURN, THE DRIVER'S AIR BAG EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT SUSTAINED BURN INJURIES FROM THE DEPLOYMENT, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59777684. THE CONTACT WAS REFERRED TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 110,000 *DT

Mileage: 110,000

"TAKATA RECALL" I WAS DRIVING ON57TH ST WEST AND MY AIR-BAG EXPLODE. I DID NOT HIT SOMETHING OR SOMETHING HIT ME. IT WAS A VERY,VERY SCARED MOMENT. MY RIGHT ARM GOT BURN. ALSO MY SISTER WAS IN THEVEHICLE WIT ME HER AIR GOT BURN ALSO. THANK YOU

Mileage: 110,000

MY AIRBAG LIGHT STAYS ON ALL THE TIME.

I HAVEN'T HAD ANYTHING HAPPENED YET BUT I HAD A LIGHT ON MY DASH THAT LED ME TO DOING SOME RESEARCH WHICH ALSO LED ME TO SOME RECALLS AND WHAT HAS HAPPENED TO OTHER PEOPLE AND IT JUST WORRIES ME ABOUT MY SAFETY AND FOR MY CHILDREN. I WAS INQUIRING ABOUT GETTING RECALL REPAIRS MADE

AIRBAG LIGHT RANDOMLY COMES ON WHILE DRIVING DOWN THE ROAD.

Mileage: 135,000

I LOST CONTROL OF THE JEEP YESTERDAY HIT TWO TREES HEAD ON THE CURTAIN AIRBAGS ABOVE THE WINDOWS ALL THE WAY DOWN THE SIDES DEPLOYED BUT THE MAIN STEERING AIRBAG DID NOT DEPLOY NOR DID THE PASSENGER SIDE AIRBAG IN THE DASH I WAS ON A BACK ROAD

TAKATA RECALL

I'VE HAD MY JEEP FOR 2.5 YEARS NOW. WHEN I FIRST GOT IT, EVERYTHING WAS FINE AND IT WAS INSPECTED PRIOR TO PURCHASE. FOR THE PAST YEAR, THE AIRBAG LIGHT WILL COME ON AND OFF ON ITS OWN. AT FIRST IT WAS INTERMITTENT, BUT FOR THE PAST 6 MONTHS, IT IS CONSTANTLY ON WHEN THE VEHICLE IS RUNNING. IN ADDITION, ABOUT 6 MONTHS AGO, WHILE DRIVING ABOUT 25 MPH ON A DARK, WINDING ROAD, THE HORN STARTED SOUNDING AND THE WINDSHIELD WIPERS BEGAN RUNNING AT FULL SPEED. I PUT THE CAR IN PARK, TURNED IT OFF AND THEN ON AGAIN, AND IT STOPPED. THIS HAS NOT HAPPENED AGAIN SINCE.

Mileage: 115,000

AIRBAG LIGHT RANDOMLY COMES ON WHILE DRIVING AND THE DEALER QUOTED ME $400 TO REPAIR. I HAVE A 3 AND 5 YEAR OLD. I AM CONCERNED THAT IF THE AIR BAGS DEPLOY WHILE DRIVING WITH MY KIDS IN THE CAR, OUR LIVES WOULD BE IN DANGER. THIS COST IS ALSO NOT MONEY THAT I HAVE JUST SITTING AROUND IN A BANK ACCOUNT.

Mileage: 100,000

AIRBAG WARNING LIGHT STAYED ILLUMINATED. THIS IS THE SAME INCIDENT REPORTED IN THE 2012 JEEP LIBERTY WHICH IS BEING INVESTIGATED. DEALER SAID IT "MIGHT " BE HARNESS BUT BASED ON LATEST REPORT READ ON THE INTERNET IT APPEARS TO BE THE SAME. REMEDY THE ISSUE BY HAVING THE CONTROLLER REPLACED. I HAVE NOT DONE THIS YET.

Mileage: 25,000

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,403.

Mileage: 161,403

MY LIGHT TO AIR BACK IS ON ALL TIME I NEVER DO ANY RECALL BY MANUFACTURING ALSO BY TEST IN THE SCANNER SHOW THE ABS NEED TO REPLACED

Mileage: 124,000

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT HEARD A GRINDING/POPPING NOISE COMING FROM THE REAR OF THE VEHICLE. IT WAS NOTICED THAT THE TRANSFER HEAT SHIELD DETACHED AND RUBBED AGAINST THE DRIVESHAFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS, POWER TRAIN, STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,232. *TR

Mileage: 194,232

AIR BAG SENSOR HARNESS UNDER SEAT IS EXPOSED AND PRONE TO BREAK WHEN REAR SEATED PASSENGER(S) ARE IN VEHICLE. I HAVE REPLACED THE WIRING CONNECTORS/WIRING HARNESS 3 TIMES. ONE ON DRIVERS SIDE AND TWICE ON PASSENGER SIDE. THIS HAS HAPPENED ON THE ROAD WHILE MOVING. IF CRUISE CONTROL IS ON IT WILL STOP FUNCTIONING UNTIL THE CAR HAS BEEN SHUT OFF AND RESTARTED.

Mileage: 100,000

AIRBAG LIGHT KEEPS FLASHING WHILE DRIVING. JEEP SHAKES AS IF UNSTABLE OR STRUTS THE SUSPENSION AND MY VISIBILITY DUE TO THE DEFROSTER AND WIPERS DON'T WORK PROPERLY.

I WAS ON MY WAY BACK TO WORK DURING MY LUNCH HOUR DRIVING ON ALEXANDER ST. IN CORPUS CHRISTI TEXAS. THAT STREET HAS SEVERAL DIPS. AS I DROVE OVER ONE OF THE DIPS THE JEEP SUDDENLY ACCELERATED IN SUCH A SPEED THAT I WAS UNABLE TO STOP IT AND IT HIT A PARKED CAR. MY CAR WAS APPROXIMATELY 10 FEET FROM THE PARKED CAR WHICH MADE IT ALMOST IMPOSSIBLE FOR ME TO AVOID HITTING THE CAR. I FIRMLY BELIEVE THE ACCIDENT WAS A RESULT OF "SUDDEN UNINTENDED ACCELERATION" THERE IS NO OTHER WAY TO EXPLAIN THIS UNFORTUNATE ACCIDENT. WITH ALL THE DIPS ON THAT STREET IT IS IMPOSSIBLE TO SPEED, ADDITIONALLY IT IS RIGHT IN FRONT OF A SCHOOL WHICH HAS A SPEED LIMIT OF NO MORE THAN 15 MPH. IF THIS HAD OCCURRED IN A DIFFERENT AREA THIS COULD HAVE BEEN CATASTROPHIC, FATALLY INJURING MYSELF AND FAMILY OR ANOTHER HUMAN BEING. CURRENTLY THE CAR IS AT THIS LOCATION: HTTPS://WWW.IAAI.COM/VEHICLES/VEHICLEDETAILS.ASPX?ITEMID=21976104 THIS WILL ALLOW YOU TO VIEW ALL PICTURES AND PERHAPS IT CAN BE INSPECTED THOROUGHLY. MAKE A NOTE OF THE ODOMETER, IT READS "ERROR"!. ...UPDATED 06/22/16 * BF

Mileage: 68,000

MY HEAT SHIELD CAME LOOSE AND DETACHED AT 110000 MILES WHILE DRIVING. IT WAS OBVIOUSLY RESTING ON MOVING PARTS UNDER MY VEHICLE. IT MADE A KLATTERING RATTLE AS THE VEHICLE SLOWED TO A STOP WHERE I COULD CHECK OUT THE PROBLEM. THE HEAT SHIELD READILY CAME OUT WHEN THE REAR PASSENGER TIRE WAS REMOVED TO PROVIDE ACCESS TO THE PART ON THE SIDE OF THE ROAD.

Mileage: 110,000

THIS VEHICLE HAS HAD THE SUNROOF LEAK, THE HEAT SHIELD BRACKET RUSTED/BROKE AND CAME LOOSE FROM THE AUTO AND HIT THE DRIVE SHAFT, AND THE AIR CONDITIONER DOES NOT BLOW OUT ON THE CORRECT VENTS, THE AIR BAG LIGHT COMES ON AND OFF,

Mileage: 80,000

INOPERATIVE SPEED CONTROL AND SUDDEN LOSS OF INSTRUMENT CLUSTER LIGHTS/SPEEDOMETER AT HIGH SPEED. CODE READ OUT PERFORMED. INDICATED WHEEL SENSOR NOT COMMUNICATING WITH CONTROL MODULE. HAD IT REPLACED TWICE. PROBLEM IS NOT WITH THE SENSOR. THE CONTROL MODULE FOR PANEL DISPLAYS SHUTS DOWN. ALLL WARNING LIGHTS ON DASH DISPLAY COME ON INDICATING ABS DISABLED, BRAKE/ENGINE FAILURE. ALSO,SPEED CRUISE CONTROL LOST PLUS SPEEDOMETER DROPS/ FREEZES AT ZERO

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE MAKING A RIGHT TURN INTO A PARKING LOT, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS, POWER TRAIN, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

AIRBAG WARNING LIGHT GOES ON AND OFF INTERMITTENTLY AFTER CAR IS STARTED. SPOKE TO CHRYSLER/JEEP AFTER CONSULTATION WITH LOCAL MECHANIC WHO IDENTIFIED THE ISSUE AS A DEFECTIVE CLOCK SPRING. THIS SAME ISSUE WAS ADDRESSED WITH CHRYSLER/JEEP WITH JEEP WRANGLER 2008 - 2010 WHICH USES THE SAME CLOCK SPRING (REFERENCE : NVS-212PCOR;PE11-019-AUGUST 5-2011) RESULTING IN EXTENSION OF WARRANTY TO 3 YEARS OR 150,000 MILES. JEEP REQUESTS A FEE OF 500.00 + DOLLARS TO REPAIR THIS ISSUE STATING THERE IS NO EXTENDED WARRANTY ON JEEP LIBERTY 2008 EVEN THOUGH THE SAME PART IS BEING USED IN EACH VEHICLE NOR WILL JEEP DIAGNOSE THE ISSUE UNLESS GUARANTEE DIAGNOSTIC FEE OF 120.00 DOLLARS. PLEASE ADVISE. *TR

Mileage: 51,000

PRIOR TO ACCIDENT, THE SKY SLIDER LEAKED WATER INTO THE ELECTRICAL ROOF LIGHT COMPACTS DROPPING DOWN INTO GEAR SHIFT. ALSO LEAKED INTO TRUNK AND BACK SEAT OF JEEP FROM CEILING. EVEN AFTER REPAIRED BY DEALERSHIP TWICE, IT CONTINUED TO LEAK WATER DURING AND AFTER RAIN. THE AUTOMATIC DRIVER SIDE WINDOW SINCE LEAKING ISSUES, HAS SHORTED AND FAILED TO CLOSE (GO UP) ON A DAILY BASIS. DEEP FRONT END COLLISION HAD ZERO DEPLOYMENT OF AIRBAG IN FRONT- INCLUDES DURING/AFTER PASSENGER SIDE ROLLOVER. ONLY SIDE AIR BAGS DEPLOYED. CONCUSSION AND MUSCLE SPASMS RESULTED FROM ACCIDENT. BODY HIT AGAINST STEERING COLUMN, HEAD AND ARM AGAINST DRIVER WINDOW AND FRAME. ENTIRE WEEK OF UNPAID MEDICAL LEAVE FROM EMPLOYER BY DOCTORS ORDER. TOTAL LOSS OF JEEP. SEATBELT HELD ME IN SUSPENSE WHILE JEEP WAS ON IT'S SIDE. ALTHOUGH IT LEFT ME WITH PAINS IN HIPS, ABDOMEN AND LEGS, THE SEATBELT SAVED ME FROM ENDING UP IN THE WINDOW AND GLASS IN MY SKIN FROM THE ROLLOVER WINDOW GLASS BREAKAGE. FEELS LIKE JEEP INITIATED ROLLOVER UPON FRONT IMPACT AFTER HAVING BEEN STOPPED COMPLETELY. ..UPDATED 11/18/14 *BF UPDATED 10/7/2015*JS

Mileage: 77,500

BAD CLOCK SPRING LOCATED IN STEERING COLUMN, EFFECTS MANY THINGS INCLUDING AIRBAG. EXTREMELY EXPENSIVE TO REPLACE AND HAVE FOUND IT IS A VERY COMMON ISSUE. *TR

Mileage: 90,000

THE DAY, JULY 10, 2014, STARTED OUT WITH MY WIFE, GRANDDAUGHTER AND ME GOING TO THE GROCERY STORE IN MY 2008 JEEP LIBERTY. WE WERE BACK BY NOON, HAD SOME LUNCH AND ABOUT 1:30PM PUT GRANDDAUGHTER DOWN FOR A NAP. ABOUT 2:00PM WIFE NEEDED TO GO INTO TOWN FOR AN ERRAND. SHE BACKED THE JEEP OUT OF OUR DRIVEWAY AND CONTINUED DOWN THE ROAD GOING ABOUT 15 MPH. THE FRONT PASSENGER TIRE BLOWS (4 TIRES ON THE VEHICLE BOUGHT APPROX. 14 MONTHS PRIOR TO THE INCIDENT - GOODYEAR P225/75R16 WRANGLER ST 104S) AND THE SIDE AIRBAGS DEPLOYED. VEHICLE DID NOT HIT ANYTHING NOR WAS IT HIT BY ANYTHING. WIFE DID SUSTAIN A SLIGHT RED BRUISE ON HER LEFT CHEEK. GOOD THING IT DID NOT HAPPEN WITH ALL OF US IN THE VEHICLE OR GOING 65 MPH ON THE HIGHWAY. I CALLED CHRYSLER CUSTOMER SERVICE. CHRYSLER GROUP LLC CONDUCTED AN INVESTIGATION INTO THE INCIDENT AND INSPECTED THE JEEP. THE INSPECTION FOUND NO INDICATION OF A MANUFACTURING DEFECT THAT CAUSED OR CONTRIBUTED TO THE INCIDENT. HARD TO BELIEVE THAT A FRONT TIRE BLOWS AND SIDE AIRBAGS DEPLOYED AT 15 MPH. JEEP IS SUPPOSED TO BE A RUGGED OFF-ROAD VEHICLE. *TR

Mileage: 62,413

GOT OUT MY TRUCK AT WALMART AND THE DOORS AUTOMATIC LOCKED WHEN I CLOSED THE DRIVER DOOR THE LIGHTS STARTED FLASHING AND THE LOCKS STARTED LOCKING AND UN LOCKING. THAT WAS ON JUNE 3,2014. THE REALLY BAD ONE HAPPEN ON JUNE16,2014 WHEN I HAD MY DAUGHTER AND GRANDBABY WITH ME I GOT OUT THE CAR AND IT LOCKED AS USUAL AND THE LIGHTS STARTED FLASHING AND I COULD NOT GET MY DAUGHTER OR GRANDBABY OUT IT WAS VERY HOT OUTSIDE AND I THOUGHT I WAS GOING TO HAVE TO BREAK THE WINDOW. I AM VERY AFRAID TO DRIVE MY JEEP. I FEEL TRAPPED IN IT AND I FEEL LIKE SOMETHING IS GOING TO HAPPEN IF MY KIDS OR GRANDBABY IS IN THERE AND IT WANT LET ME IN. I WAKE UP SOME MORNINGS AND THE BATTERY IS DEAD AND WANT CRANK LEAVING MY KIDS LATE FOR SCHOOL. PLEASE HELP. *TR

Mileage: 111,214

FOR THE PAST THREE MONTHS THE AIR BAG LIGHT IN MY CAR HAS BEEN COMING ON AND OFF. SOMETIMES IT WILL STAY ON FOR A COUPLE DAYS, OTHER TIMES IT WILL ONLY STAY ON FOR A COUPLE MINUTES. MY MOTHER ALSO HAS A JEEP LIBERTY AND HERS IS DOING THE SAME THING. I DO NOT KNOW WHAT TRIGGERS IT TO COME ON BUT TYPICALLY IT COMES ON WHEN I AM THE ONLY PERSON IN THE CAR. I HAVE HAD MY CAR FOR LESS THEN 6 MONTHS SO I TOOK IT IN LAST WEEK TO HAVE IT LOOKED AT BECAUSE I HAVE HEARD OF OTHER JEEP LIBERTYS HAVING THE SAME PROBLEM. THE CAR DEALERSHIP FROM WHICH I BOUGHT MY CAR FROM TOLD ME THAT IT WOULD COST ME $459 FOR A NEW OCCUPANT RESTRAINT CONTROLLER (EVEN THOUGH I HAVE HAD MY CAR FOR LESS THEN 6 MONTHS AND IT IS STILL UNDER WARRANTY). I PERSONALLY BELIEVE THAT THIS SHOULD BE LOOKED INTO AND IT SHOULD BE MADE A RECALL FOR JEEPS BECAUSE I HAVE HEARD THIS COMPLAINT FROM MULTIPLE PEOPLE REGARDING THEIR JEEP LIBERTYS. *TR

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 55 MPH THE STEERING WHEEL BECAME UNRESPONSIVE AND THE VEHICLE CRASHED INTO A GUARD RAIL, FLIPPED OVER TWICE AND LANDED IN AN EMBANKMENT. THE VEHICLE WAS DESTROYED. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE. SHE SUFFERED A CUT ON HER NECK, SEVERAL ABRASIONS, BRUISES, AND VARIOUS OTHER INJURIES TO HER BACK. TWO DAYS AFTER THE CRASH SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS , POWER TRAIN , STRUCTURE). THE FAILURE AND CURRENT MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V121000 (AIR BAGS, POWER TRAIN , STRUCTURE) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE AND NO ESTIMATED TIME OF ARRIVAL COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AFTER RUNNING FOR A SHORT TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THE WATER PUMP HAD FAILED. THE CONTACT INQUIRED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 13V121000 (AIR BAGS, POWER TRAIN AND STRUCTURE) BUT WAS INFORMED THAT THE ENGINE DAMAGE WAS NOT RELATED. THE FAILURE AND CURRENT MILEAGES WERE 87,000. *TR

Mileage: 87,000

I RECEIVED A RECALL LETTER FROM CHRYSLER REGARDING A RECALL STATING THAT "THE TRANSFER CASE HEAT SHIELD MAY DROP DOWN AND RUB ON THE DRIVE SHAFT, WEAKENING IT AND POTENTIALLY CAUSING THE DRIVE SHAFT TO BREAK.". CHRYSLER'S RECALL LETTER FAILS TO MENTION WHAT IS OUTLINED IN THE NHTSA LETTER: THE FIRST POTENTIAL CAUSE OF AN ACCIDENT RESULTING FROM THE ABOVE REFERENCED DEFECT: "IF THE DRIVE SHAFT BREAKS, A SECTION OF IT CAN STRIKE THE TRANSFER CASE TUNNEL WITH ENOUGH FORCE THAT THE AIRBAG COMPUTER WILL BELIEVE THE VEHICLE IS IN A CRASH AND THUS DEPLOY THE AIRBAGS.". I LODGED A COMPLAINT WITH CHRYSLER THAT THEY ARE UNWILLING TO PROVIDE 2008 JEEP LIBERTY OWNERS WITH ALTERNATIVE TRANSPORTATION WHILE THEY "FIX" THE "PROBLEM". CUSTOMERS NEED TO BE INFORMED ABOUT ALL THE POSSIBLE CONSEQUENCES AND CHRYSLER ONLY MENTIONS THIS THE TRANSFER CASE HEAT SHIELD MAY DROP DOWN AND RUB ON THE DRIVE SHAFT, WEAKENING IT AND POTENTIALLY CAUSING THE DRIVE SHAFT TO BREAK. IN ADDITION, I SPOKE TO CHRYSLERS "RECALL HELP DESK" ABOUT WHETHER I SHOULD BE DRIVING MY JEEP OR NOT AND I WAS TOLD "YOU'VE BEEN DRIVING YOUR CAR FOR 53,000 MILES AND NOTHINGS HAPPENED SO PROBABLY NOTHING WILL HAPPEN BUT LET US KNOW IF IT DOES." HE SAID THAT THE "HEAD HONCHOS" WERE MEETING ABOUT THE FIX AS WE SPOKE. I ASKED HIM TO LET THE CEO KNOW THAT IF THEY REALLY CARED FOR CUSTOMER SAFETY THEY WOULD GET US RENTAL CARS AND THAT I WOULD TAKE THE CHEAPEST RENTAL ON THE MARKET. WOULD THE CEO OF CHRYSLER CONTINUE TO DRIVE A 2008 JEEP LIBERTY UNTIL THE FIX?? WOULD HE HAVE HIS SON, DAUGHTER OR WIFE DRIVE ONE IN ITS PRESENT CONDITION? . NHTSA IN THE SPIRIT OF TRANSPARENCY, WHERE IS THE INFORMATION THAT TELLS 2008 JEEP OWNERS HOW MANY AND AT WHAT MILEAGE ACCIDENTS HAVE OCCURRED. I AM UNABLE TO EASILY ACCESS THIS INFORMATION ON THE NHTSA WEB SITE AND AM AN INTERMEDIATE COMPUTER USER. *TR

Mileage: 53,000

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V121000 (AIR BAGS, POWER TRAIN, STRUCTURE), BUT THE MANUFACTURER STATED THAT THE REMEDY FOR THE DEFECT WAS NOT YET AVAILABLE. THE CURRENT MILEAGE WAS 30,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR