2009 JEEP LIBERTY Structure Problems
20 complaints about Structure
This Problem Across All Years
All Structure Complaints (20)
snapped rear control arm. I own this vehicle in a salt state. no issues prior, it literally rusted and snapped with myself and my 5 year old in the car, causing me to lose control and almost crash.
I'm the original owner of a 2009 Jeep Liberty with a Skyslider roof that I barely used. I was driving when the Sky Slider roof suddenly blew open and back, snapping the cables and launching pieces of parts like missiles. It was a terrifying experience for me and my young children. I have dealt with the very loud wind noise for the past 12 years after having it evaluated several times by dealerships and being told there was nothing that could be done about it. It can be even more overwhelming for children with Autism and/or sensory issues. Fortunately, I was able to avoid an on-road accident, but still was hit with those projectile pieces and now have the added financial component of having to pay for repairs on a vehicle that the dealership has said most of the replacement parts have been discontinued on. The internet is full of complaints regarding these Sky Slider roof life-threatening issues. Something needs to be done to protect consumers from the physical and financial harm of these vehicles.
THE SKY ROOF HAS BROKEN A 2ND TIME, AT LEAST SINCE I HAVE OWNED IT. I JUST HAD IT REPLACED 2YRS AND 5 MONTHS AGO. JEEP STOPPED MAKING THE ROOF FRAME AND THE DEALER WAS UNABLE TO LOCATE IT. THERE ARE NO AFTER MARKET PARTS AVAILABLE. JEEP REFUSES TO HELP IN ANY WAY, AND I'M STILL PAYING FOR A CAR THAT I CANNOT DRIVE BECAUSE IT CANNOT E REPAIRED. YES, I WAS SITTING STILL. IT HAS TO BE IN PARK IN ORDER TO RETRACT OR CLOSE. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PARTICULAR ROOF FRAME. IT BROKE IN THE EXACT SAME SPOT THAT IT BROKE IN 29 MONTHS AGO. THE WARRANTY ON IT WAS ONLY FOR 2 YEARS. WHAT AM I SUPPOSED TO DO? HELP PLEASE
Mileage: 143,193
THE SKY SLIDER PANORAMIC ROOF HAS SOME BROKEN INTERNAL PARTS AND WON'T FULLY CLOSE CAUSING LEAKING WATER AND LOUD WIND NOISE. ROANOKE JEEP DEALER SAYS THEY CAN'T GET REPLACEMENT PARTS AND THERE IS NO WAY TO FIX. I HAVE VISITED 4 OTHER SHOPS AND THE ONLY SOLUTION OFFERED IS TO REMOVE THE PANORAMIC ROOF AND REPLACE WITH FULL METAL ROOF WITH A COST OF $5000. I CAN'T BELIEVE THERE ARE NO REPLACEMENT PARTS FOR A 10 YEAR OLD VEHICLE AND I'M STUCK WITH A VEHICLE THAT IS GOING TO LEAK EVERY TIME IT RAINS.
Mileage: 84,000
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF ABRUPTLY OPENED WHILE DRIVING 65 MPH. THE CONTACT TOOK THE VEHICLE TO PALELIGRINO CHRYSLER JEEP (241 GLASSBORO ROAD, WOODBURY, NJ 08097, (856) 848-7474) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER SEPARATED FROM THE TRACK. THE SKY SLIDER TRACK WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ASSIST WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,000.
Mileage: 81,000
I WAS TRAVELING ON THE HIGHWAY TO WORK (I'M IN THE MILITARY) AND DRIVING ABOUT 65 WHEN THE SKY SLIDER POPPED UP AND FLEW BACK. I SWERVED BECAUSE IT SCARED ME, I PULLED OFF THE HIGHWAY AS FAST AS I COULD, SCARED THE CAR BEHIND ME. I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT THEY COULD FIX IT BUT IT WOULD COST 4400. I CALLED MY INSURANCE COMPANY TO FILE A CLAIM AND THE ADJUSTER DENIED IT BECAUSE HE STATED THAT IS A MANUFACTURES DEFECT AND THEY DON'T COVER THAT. THIS VEHICLE SHOULD BE A RECALL, THIS COULD HAVE ENDED WORSE IF TRAVELING ON THE HIGHWAY WHEN THIS HAPPENED. IN ORDER FOR ME TO GET IT TO THE DEALER FOR THEM TO LOOK AT IT I HAD TO TAPE IT DOWN (DUE TO WEATHER) AND I HAD TO USE TOW STRAPS TO KEEP THE SKY LINER FROM POPPING UP WHILE DRIVING. THIS REALLY MAKES ME MAD, I USED MY DEPLOYMENT MONEY TO BUY THIS VEHICLE AND I FEEL LIKE I WASTED ALL MY HARD EARNED MONEY FOR THIS PIECE OF JUNK. I WILL NEVER BUY A JEEP PRODUCT IN MY LIFE AGAIN, MATTER OF FACT I HAVE TURNED TO SOCIAL MEDIA TO WORN EVERYONE ABOUT THIS.
Mileage: 93,000
SKYSLIDER FLEW BACK WHILE DRIVING ON THE FREEWAY, ALMOST CAUSED AN ACCIDENT. DEALERSHIP SAID IT WOULD COST 4,000$ TO FIX, BUT THEY CAN'T FIX IT REGARDLESS. I BOUGHT THIS JEEP BRAND NEW FOR 35,000$ 40,000$ AFTER INTEREST. ILL NEVER IN MY LIFE BUY A JEEP AGAIN THE HASSLE THIS HAS PUT ME THROUGH. ESPECIALLY THE DANGER ITS CAUSED. ALMOST KILLING MY CHILDREN & ME.
Mileage: 100,000
2009 JEEP LIBERTY WITH THE "SKYSLIDER" ROOF (RETRACTABLE). WHILE INCREASING VEHICLE SPEED ON A HIGHWAY ROAD, ONE OF THE FOUR (4) ARMS THAT SECURES THE ROOF TO THE TOP OF THE CAR, SHEERED. THE INCIDENT CAUSES THE ROOF TO COLLAPSE. FEARING FOR THE SAFETY OF OTHER DRIVERS NEARBY, I SLOWED MY VEHICLE TO 60 MPH. WHEN IT WAS SAFE FOR ME TO DO SO, I PULLED OVER TO INSPECT THE VEHICLE. UPON INSPECTING THE ROOF, I CONCLUDED THAT THE BREAKAGE WAS LINKED TO AN ARM/LEVER, WHOSE COMPOSITION IS MAINLY CASTED ALUMINUM. THE VEHICLE WAS EVENTUALLY TAKEN TO A REPAIR SHOP. WHILE AT THE REPAIR SHOP, I WAS INFORMED THAT THE SEVERAL OTHER PEOPLE HAD EXPERIENCED THE SAME THING WITH THE SKYSLIDER ROOF AND THEY WERE SURPRISED TO SEE THAT CHRYSLER HAS YET TO ISSUE A SAFETY RECALL FOR THESE PARTICULAR MODELS. THE REPAIR FOR THIS ROOF WILL COST GREATER THAN $2,500. *TR
Mileage: 100,850
I ATTEMPTED TO OPEN THE SKYSLIDER ROOF AND NOTHING HAPPENED. I ATTEMPTED IT A FEW TIMES, THEN STOPPED FOR FEAR OF NOT BEING ABLE TO CLOSE IT IF IT DID ACTUALLY OPEN. I STARTED RESEARCHING THIS ISSUE ONLINE AND I HAVE FOUND THAT CHRYSLER IS WELL AWARE OF THE DEFECT WITH EVERY MODEL OF JEEP THAT HAS THE SKYSLIDER OPTION. NOT ONLY DO THEY NOT STAND BEHIND THEIR DEFECT AND ISSUE RECALLS FOR THEIR CUSTOMERS, BUT THEY CHARGE THOUSANDS TO FIX A POTENTIAL SAFETY ISSUE. I BOUGHT AN EXTENDED WARRANTY AND NEED TO PAY FOR A DIAGNOSTIC JUST TO BE TOLD IT WON'T BE COVERED. SCAM. I'M NONE TOO PLEASED. A CLASS ACTION LAWSUIT NEEDS TO HAPPEN.
Mileage: 78,000
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE SLIDER ROOF HESITATED TO OPERATE. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LEAK ON THE DRIVER SIDE AND THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RIGHT AND LEFT SIDE PINS WERE FRACTURED AND THE SLIDER ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,968.
Mileage: 104,968
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE DRIVING AT 50 MPH, THE SKY SLIDER ROOF FAILED TO AUTOMATICALLY CLOSE. THE CONTACT HAD TO MANUALLY CLOSE THE SLIDER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Mileage: 28,000
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE PANORAMIC ROOF WAS LOOSE AT THE REAR AND THE ROOF WAS UNSTABLE AND UNSECURED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,000.
Mileage: 28,000
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE INTERIOR DRIVER SIDE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE INTERIOR DRIVER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
LIFT GATE HYDRAULICS RUSTING. *TR
THE BODY HAS A NOTICEABLE LEAN TO THE DRIVER SIDE. THE DRIVER SIDE IS ONE INCH LOWER THAN THE PASSENGER SIDE. I HAD NEW SHOCKS AND STRUTS INSTALLED THINKING THAT THIS WOULD BRING THE BODY BACK TO A LEVEL POSITION. I ALSO REMOVED ALL EXTRA GEAR FROM THE VEHICLE TO ELIMINATE THE POSSIBILITY OF EXTRA WEIGHT, BUT THE VEHICLE STILL HAS THE SAME AMOUNT OF LEAN TO THE DRIVER SIDE. THE MEASUREMENTS ARE TAKEN ON LEVEL GROUND. THE MEASUREMENTS ARE TAKEN FROM THE GROUND TO THE WHEEL WELL LIP THROUGH THE CENTER LINE OF THE WHEEL. THE DRIVER SIDE, FRONT AND REAR IS ONE INCH LOWER THAN THE PASSENGER SIDE FRONT AND REAR. *TR
Mileage: 90,000
I BOUGHT MY JEEP BRAND NEW IN APRIL OF 2009. WHEN IT WAS JUST A FEW MONTHS OLD, I STARTED EXPERIENCING A PHANTOM 'DING' THAT WOULD NORMALLY BE ASSOCIATED WITH LOW FUEL, CHECK ENGINE, ETC. BUT WHEN THE DING WOULD SOUND, NO WARNING LIGHTS WOULD APPEAR. TRIED TO HAVE DEALER FIND PROBLEM, THEY COULDN'T REPLICATE SINCE IT WAS SO RANDOM, SO IT NEVER GOT FIXED. AROUND APRIL OF THIS YEAR (2013) THE DING STILL CONTINUES TO DRIVE ME NUTS, AND NOW MY 'ESPOFF,' '4WD,' 'SERVICE 4WD,' AND '4LOW' LIGHTS COME ON AND OFF AT RANDOM;SOMETIMES EVERY TEN SECONDS WHILE I'M DRIVING. ALSO, MY RADIO/NAV SCREEN SYSTEM WILL RANDOMLY TURN ITSELF OFF AND RESTART. TOOK IT TO THE DEALER, THEY SAID THEY HAVE GOTTEN THIS SAME COMPLAINT FROM A LOT OF OTHER PEOPLE, BUT THERE IS NO RECALL ISSUED. I WAS TOLD THE PROBLEM WITH THE STEREO ALONE IS A $1,200 FIX AND THAT I'M BETTER OFF GOING TO A CAR AUDIO DEALER AND GETTING SOMETHING CUSTOM DONE. I CAN'T BELIEVE THERE ISN'T A RECALL FOR THIS, IT IS VERY DISTRACTING TO HAVE ALL THESE LIGHTS COMING ON AND OFF WHILE DRIVING, NOT TO MENTION UNNERVING. ALSO, MY LIFT GATE WINDOW HAS ALWAYS LEAKED AROUND THE SEAL, EVEN AFTER THE DEALER REPLACED IT. THEY SAID THEY TESTED IT UNDER HIGH PRESSURE WASH AND IT DIDN'T LEAK, THEN A FEW DAYS LATER IT RAINED AND THERE WAS WATER ALL OVER THE INSIDE OF MY LIFT GATE. *TR
Mileage: 6,000
IN JUNE 2011, THE REAR LIFT GATE WOULD NOT UNLOCK ON MY 09 JEEP LIBERTY SPORT. THE DEALERSHIP REPLACED THE REAR LIFT GATE LATCH AS WELL AS BOTH IGNITION KEYS UNDER WARRANTY. THOUGHT THE PROBLEM WAS RESOLVED BUT IN FEBRUARY 2013, 1 1/2 YEARS LATER HAD THE SAME FAILURE WITH THE REAR LIFT GATE NOT UNLOCKING ON THE SAME VEHICLE. THE DEALERSHIP AGAIN REPLACED THE PREVIOUSLY INSTALLED REAR LIFT GATE LATCH AS WELL AS THE REAR GLASS WINDOW WEATHER STRIPPING DUE TO THE FACT THAT THE WEATHER STRIPPING JOINT HAD SIGNS OF RUST STAINS (PREMATURE FAILURE). THE FIX TO PREVENT WATER LEAKING THROUGH THE UPPER GLASS WINDOW LATCH POCKET TO THE REAR LIFT GATE LATCH, WHICH HAD SHORTED OUT AGAIN WAS TO OFFSET THE WEATHER STRIPPING JOINT 6" VERTICALLY AWAY FROM THE UPPER GLASS WINDOW LATCH POCKET SO THAT ANY WATER COULD NOT ENTER THE INNER REAR LIFT GATE. THE NON-WARRANTY REPAIR FOR THIS PROBLEM IS APPROXIMATELY $400.00. ROUTINE MAINTENANCE INSPECTION FOR ANY WEATHER STRIPPING IS NOT IN YOUR VEHICLE OPERATION AND MAINTENANCE MANUAL BUT I WOULD HIGHLY RECOMMEND THAT YOU PERIODICALLY CHECK ALL DOORS AND LIFT GATES SEALS AND WEATHER STRIPPING FOR SIGNS OF WEAR OR PREMATURE FAILURES OR YOU WILL BE REPLACING INTERNAL COMPONENTS DUE TO WATER DAMAGE. *TR
Mileage: 3,254,960
AS WE WERE DRIVING OUR CAR ON THE INTERSTATE, WE NOTICED THAT THE CLOSED SLIDING ROOF WAS BUCKLING ON BOTH THE DRIVER SIDE AND PASSENGER SIDE (RIGHT ABOVE THE HEADRESTS) AND WE COULD HEAR THIS WHISTLING SOUND AND FEEL AIR COMING FROM THE RAISED JUNCTION. WE SUBSEQUENTLY CALLED THE DEALERSHIP FROM WHICH WE HAD PURCHASED THE NEW VEHICLE, BRUNSWICK AUTO, AND INQUIRED ABOUT ANY RECALLS ON THE SLIDING ROOF. WE WERE TOLD THAT THERE HAD BEEN NO RECALLS. WE LATER HAD THE ROOF EXAMINED AND WAS TOLD THAT NO PROBLEMS WERE FOUND. WE CONTINUED TO NOTICE THE SAME ISSUES. IN DECEMBER 2012, PRIOR TO OUR ORIGINAL WARRANTY EXPIRING (WE DID PURCHASE AN EXTENDED WARRANTY AT THE TIME OF VEHICLE PURCHASE), WE TOOK THE CAR TO ADVENTURE JEEP OF WILLOUGHBY, OH TO HAVE THE ROOF RE-EXAMINED. WE WERE TOLD THAT THE SLIDING ROOF WAS MISALIGNED AND THE PROBLEM HAD BEEN CORRECTED. UPON DRIVING HOME, WE NOTICED THE PROBLEM HAD NOT BEEN CORRECTED AND REMAINED THE SAME. WE HAVE TEN MONTH OLD TWINS AND ARE TRAVELING FREQUENTLY TO VISIT FAMILY. WE ARE CONCERNED NOW THAT THE SLIDING ROOF MAY FLY OFF COMPLETELY WHEN WE ARE ON THE INTERSTATE. WE HAVE HAD THIS ISSUE LOOKED AT TWICE BY "PROFESSIONALS". ANY ASSISTANCE AND ADVOCACY IS APPRECIATED. *TR
Mileage: 150
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE PARKED THE CONTACT DEPRESSED THE SWITCH THAT CONTROLLED THE SKY SLIDER ROOF AND NOTICED THAT THE ROOF WOULD NOT CLOSE PROPERLY. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE SKY SLIDER ROOF CABLE MAY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Mileage: 36,000