2011 JEEP LIBERTY Structure Problems

18 complaints about Structure

18
Complaints
0
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (18)

Dec 27, 2025

Upon inspection, significant underbody rust

Sep 3, 2020

HI THE MAIN CONCERN AND PROBLEM WITH THIS CAR IS THE SKY SLIDER! MILLIONS OF PEOPLE ARE EXPERIENCING THIS ISSUE ALL AROUND. IT FAILED ME RIGHT AWAY! AFTER ON INCIDENT WHEN I WAS DRIVING ON HIGHWAY THE SKY SLIDER JUST CAME OFF!!! IT ALMOST CAUSED MULTIPLY ACCIDENTS! YOU CAN'T EVEN FIND THE PARTS SINCE JEEP STOP MAKING KNOWING THAT THE MESSED UP !

Mileage: 132,000

Jun 17, 2020

JEEP SKY SLIDER FULL OPEN ROOF CANNOT CLOSE. THE VEHICLE WAS STATIONARY. THIS IS AN ELECTRIC ROOF WITH NO OPTION TO MANUALLY CLOSE. *TR

Mileage: 110,000

Jan 8, 2019

SKYSLIDER ROOF STOPPED WORKING, DOESN'T SEAL,COULD POTENTIALLY FLY OFF, MANUFACTURER STATES PARTS ARE NO LONGER AVAILABLE AND WILL NOT BE MANUFACTURED

Mileage: 68,000

Dec 6, 2018

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE HAD A SKYSLIDER ROOF THAT MALFUNCTIONED. THE CONTACT HAD TO FORCEFULLY SHUT THE ROOF AFTER THE CABLES DISCONNECTED FROM THE GUIDE RAILS WITH THE CONVERTIBLE SUN ROOF. THE CONTACT CALLED ROTHROCK CHRYSLER DODGE JEEP RAM (1608 PLAZA LN, ALLENTOWN, PA 18104, (610) 439-8485), BUT THE PARTS WERE TOO HARD TO OBTAIN SO THEY DID NOT WANT TO ATTEMPT TO MAKE ANY REPAIRS. THE MANUFACTURER INFORMED THE CONTACT TO GET A REPAIR ESTIMATE WITHOUT ANY CHANCE OF REIMBURSEMENT. THE FAILURE MILEAGE WAS 44,000. *TT*JB

Mileage: 44,000

Dec 6, 2018

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE HAD A SKYSLIDER ROOF THAT MALFUNCTIONED. THE CONTACT HAD TO FORCEFULLY SHUT THE ROOF AFTER THE CABLES DISCONNECTED FROM THE GUIDE RAILS WITH THE CONVERTIBLE SUN ROOF. THE CONTACT CALLED ROTHROCK CHRYSLER DODGE JEEP RAM (1608 PLAZA LN, ALLENTOWN, PA 18104, (610) 439-8485), BUT THE PARTS WERE TOO HARD TO OBTAIN SO THEY DID NOT WANT TO ATTEMPT TO MAKE ANY REPAIRS. THE MANUFACTURER INFORMED THE CONTACT TO GET A REPAIR ESTIMATE WITHOUT ANY CHANCE OF REIMBURSEMENT. THE FAILURE MILEAGE WAS 44,000. *TT*JB

Mileage: 44,000

Oct 2, 2018

THIS JEEP LIBERTY HAS A SKY SLIDER ROOF WHICH OPENS LIKE A CONVERTIBLE TOP. THE TOP MALFUNCTIONED WHEN TRYING TO OPEN IT AND WE WERE UNABLE TO CLOSE IT ELECTRONICALLY WITH THE CONTROL BUTTONS. IT REMAINED PARTIALLY OPEN AT THE FRONT AND ALONG THE SIDES. THIS HAPPENED WHILE USING IT IN A STRAIGHT LINE AT AROUND 55 MPH ON A 2-LANE HIGHWAY IN NORTH DAKOTA WHILE ON A TRIP ABOUT 250 MILES FROM HOME. THE DEALER WAS ABLE TO MANUALLY PUSH IT DOWN MOST OF THE WAY BUT INFORMED US THAT THE ENTIRE ASSEMBLY INCLUDING MOTORS, ARMS, CABLES, AND CLOTH TOP WOULD HAVE TO BE REPLACED. THE PARTS WERE ORDERED 7/9/18, AND IT IS NOW 10/2/18 AND JEEP DOES NOT HAVE A SUPPLIER FOR THE PART. I CONTACTED JEEP CUSTOMER CARE 877-426-5337 ON 9/14/18 TO SEE IF THEY COULD ESCALATE THE SITUATION BUT THEY STATE JEEP IS WAITING FOR A NEW SUPPLIER. I HAVE A CASE OPENED WHICH IS ASSIGNED TO A CASE MANAGER. DRIVING IT CREATES A SAFETY CONCERN BECAUSE IT HAS TO BE DRIVEN WITH THE WINDOWS PARTIALLY DOWN BECAUSE THE AIR PRESSURE PUSHES THE TOP UP AND CREATES GAPS TO THE OUTSIDE AIR. IT IS DISCONCERTING AND DISTRACTING DRIVING IN THE RAIN AND HERE IN MINNESOTA IT WILL BE VERY COLD AND SNOWY SOON, WHICH WILL CREATE AN EVEN GREATER SAFETY CONCERN FOR THE 79 YEAR OLD OWNER.

Mileage: 55,000

Jul 26, 2018

RETRACTABLE ROOF WOULD NOT CLOSE PROPERLY. WHEN CLOSING, ROOF WOULD NOT FULLY CLOSE AND SEAL CREATING OPENINGS EXPOSING THE INTERIOR TO HARSH WEATHER CONDITIONS. WHEN DRIVING CAR TO SEEK REPAIR, FRONT SECTION OF ROOF CAME OFF TRACK AND FLEW BACKWARDS. FORTUNATELY IT DID NOT FLY OFF THE CAR BUT THE POTENTIAL FOR THIS TO HAPPEN IS A VERY SERIOUS SAFETY CONCERN. THIS IS NOT AN UNCOMMON PROBLEM FOR THIS RETRACTABLE ROOF SYSTEM SO, I TRUST THIS IT WILL BE RECALLED FOR REPAIR/REPLACEMENT BEFORE A TRAGEDY OCCURS.

Mileage: 50,000

Jun 8, 2018

I PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. IT IS AN IMMACULATE VEHICLE. HOWEVER, THE SKY GLIDER HAD LEAKED SOMETIME IN THE PAST OWNERSHIP TERRIBLY. STAINED INSIDE. THEY TOLD ME THEY HAD REPLACED THE SEAL AT SOME POINT. IT STILL LEAKS TERRIBLY. WHEN IT RAINS, WASH IT, ETC. I'D LIKE TO KNOW WHAT TO DO TO PERMANENTLY FIX THE LEAK

Oct 17, 2017

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE SKY SLIDER ROOF BEGAN TO SEPARATE FROM THE VEHICLE. THE CONTACT TAPED THE SKY SLIDER SHUT; HOWEVER, WATER BEGAN TO SEEP THROUGH THE TAPE. THE CONTACT ALSO STATED THAT THE TURN SIGNALS, WINDOWS, AND DRIVER SIDE DOOR PANEL BECAME INOPERABLE OVER TIME. THE LOCAL DEALER (ATLANTIC CHRYSLER JEEP, 6820 TILTON ROAD, EGG HARBOR TOWNSHIP, NJ 08234) WAS CONTACTED AND STATED THAT THE FAILURE WOULD RECUR IF REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A MILDEW ODOR WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

Mileage: 54,000

Dec 8, 2016

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE SOFT TOP OF THE VEHICLE OPENED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND OBSERVED THAT A PIN WAS MISSING AND THE TOP STARTED TO SLIDE OPEN. THE CONTACT MENTIONED THAT THIS WAS THE SECOND OCCURRENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PIN WAS MISSING AND A CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Aug 20, 2016

I HAVE A 2011 JEEP LIBERTY WITH A SKY SLIDER, THE SLIDER NO LONGER OPERATES AND IT LEAKS WATER THE DEALERSHIP SAYS IT WILL CHARGE 150 JUST TO LOOK AT BUT NOT FIX I HAVE READ THAT MANY OWNERS ARE HAVING THIS SAME ISSUE. SLIDER ROOF ALSO MAKES A LOT OF NOISE WHILE CLOSED ON HIGHWAY LIKE IT GOING TO FLY OFF.

Mileage: 87,000

Jan 19, 2016 Fire

DRIVING ON HIGHWAY, BEGAN HEARING A HIGH PITCHED HUMMING NOISE, BEGAN SMELLING A BURNING RUBBER SMELL, PULLED OVER TO SIDE OF HIGHWAY, AND SMOKE BEGAN COMING FROM UNDER THE HOOD. WITHIN 10 MINS, THE FRONT END OF THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. HAVE OWNED VEHICLE FOR A YEAR AND A HALF, AND HAVE HAD NO ISSUES PRIOR TO THIS INCIDENT. CAR SEEMED TO BE FUNCTIONING NORMALLY PRIOR TO THIS INCIDENT.

Mileage: 55,000

Jul 14, 2015

#1 PROBLEM, AFTER DRIVING IN WET WEATHER, "GATE OPEN" ILLUMINATES ON DASH, INTERIOR LIGHTS ALL COME ON, THEN WHEN I GET STOPPED TURN OFF CAR AND LOCK IT, WITHIN ABOUT 5 MINUTES ALARM STARTS GOING OFF, SHUT OFF ALARM, WITHIN A FEW MINUTES USUALLY WILL GO OFF AGAIN, USUALLY HAVE TO TAKE ANYTHING OF VALUE WITH ME BECAUSE THE ONLY WAY TO MAKE THE ALARM NOT SOUND IS TO KEEP IT UNLOCKED. #2 PROBLEM, OPENED BACK PASSENGER DOOR, BUTTON STUCK IN, WOULDN'T RELEASE, HAD TO TIE THE DOOR SHUT TO BE ABLE TO DRIVE TO DEALER, TECH CAME OUT AND STUCK A KNIFE IN A LITTLE HOLE TO RELEASE BUTTON, INFORMING ME THAT LATCH WAS RUSTED ON INSIDE AND WHOLE ASSEMBLY WILL HAVE TO BE REPLACED. THE JEEP IS 4 YEARS OLD, BODY IN EXCELLENT CONDITION NO RUST AT ALL, COST TO REPLACE THIS IS 179.00. NOT COVERED UNDER THE 2,000 DOLLAR WARRANTY THAT THEY TALKED ME INTO WHEN I BOUGHT THE CAR. ITS CALLED THE ULTIMATE WARRANTY. I'M SURE THE ALARM ISSUE ISN'T COVERED EITHER.. VERY LOW QUALITY VEHICLE THAT I PAID WAY TOO MUCH FOR.

Mileage: 61,458

Apr 28, 2015

WHEN FILLING GAS TANK FUEL GUSHES FROM FUEL FILL TUBE BEFORE FUEL FILLING NOZZLE SHUTS OFF, HAPPENS EVERY TIME UNLESS YOU MANUALLY FILL FUEL TANK VERY SLOWLY. OUTTEN MOTORS IN (HAMBURG, PA) TOLD ME FUEL ROLL OVER VALVE IS BAD, FUEL TANK REPLACEMENT REQUIRED, COST WOULD BE $1051.73. *TR

Mileage: 35,000

Jul 24, 2014

GATE LIGHT INDICATOR APPEARED ON DASH. THIS HAS HAPPENED SEVERAL TIMES SINCE - USUAL DURING MOIST WEATHER CONDITIONS. ALSO, FOR NO REASON, THE BACK GATE LATCH HAS EITHER COME APART OR BROKE. *TR

Mileage: 35,000

Mar 15, 2014

AT SPEED ABOVE 55 OR IN HEAVY WINDS THE SOUND OF AIR COMING THROUGH THE SUNROOF CAN BE VERY DISCONCERTING. TURNING UP THE RADIO TO HEAR IT BECOMES A MUST. THE SUDDEN GUSTS CAUSE YOU TO TAKE YOUR EYES OFF THE ROAD AT TIMES. WITH THE INCREASED NOISE IT BECOMES INCREASINGLY DIFFICULT TO HEAR OUTSIDE NOISE WHICH COULD EASILY BECOME A SAFETY CONCERN. THE LOCAL JEEP DEALER SAYS THERE IS NO FIX, AND NOT TO WORRY UNLESS IT LEAKS. HE ALSO STATED HE HAD SEEN THIS PROBLEM BEFORE. MY CALL TO CUSTOMER SERVICE ( I HAVE THE REF # IF NEEDED) RESULTED IN MUCH THE SAME DISCOURSE. [XXX] WAS NICE ENOUGH BUT DID NOT HAVE A SATISFACTORY ANSWER TO MY DILEMMA. HE CERTAINLY WOULD NOT ADMIT TO A DESIGN FLAW WITH NO WAY TO TIGHTEN THE SOFT SUNROOF DOWN. NOR IS THERE PRESENTLY A HARD TOP TO ELIMINATE THE PROBLEM, HE INDICATED WHEN I PRESSED HIM. THIS MOVING AIR NOISE IS ALREADY A DISTRACTION AND IF IT GETS LOUDER I HATE TO THINK WHAT MIGHT OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 20,000

Aug 18, 2011

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY JET. THE CONTACT WAS DRIVING 10 MPH WHEN THE CHROME COVERS OF THE SIDE VIEW MIRRORS DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER REPLACED THE COVERS. THE FAILURE MILEAGE WAS 15,185.

Mileage: 15,185