2012 JEEP LIBERTY Air Bags Problems
169 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (169)
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
Mileage: 86,000
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.
Horn stopped working. Tested actual horn another way and it operates properly but when driving it does not work Someone mentioned it could be the clock spring. Is this covered under warranty or other reports of this malfunctioning for a recall?
We were involved in an accident on the NY State Thruway 87. The airbags did not deploy and the seatbelts did not engage. If the airbags had deployed my husband would not have been injured as seriously as he was.
MY AIRBAG LIGHT IS ON IN MY DASHBOARD AND DOESNT GO AWAY. I ALSO GOT MY VEHICLE SERVICED BECAUSE MY CHECK ENGINE LIGHT WAS ON AND ONE CODE THAT CAME BACK WAS BECAUSE OF MY HEADREST .
JEEP DIED WHILE DRIVING ON THE DASH IT SAID NO FUSE THEN MY BATTERY DIED ALSO MY ALTERNATOR I STILL HAVEN'T BEEN ABLE TO FIX IT BECAUSE I DON'T KNOW WHERE TO LOOK WE TOOK IT TO A MECHANIC AND HE REPLACED THE ALTERNATOR 5 TIMES AND STILL HAS ISSUES
Mileage: 130,000
WHEN DRIVING THROUGH TOWN THE DASH LIGHTS UP COMPLETELY WITH ALL THE WARNINGS COMING ON AND THE WIPERS TURN ON AND WON'T TURN OFF. THE WARNINGS INCLUDE THE BRAKES AND AIRBAGS. THIS HAS HAPPENED 3 TIMES IN A FEW DAYS. WE HAD IT DIAGNOSED AND THEY SAID IT'S THE TIPM MODULE. THIS JEEP DOESN'T EVEN HAVE 100K MILES YET AND THERE ARE TONS OF REPORTS OF THIS ISSUE ONLINE. *TR
Mileage: 15
HAD A ACCIDENT AND AIRBAG LIGHT WOULD NOT COME OFF ALSO THE ELECTRIC SYSTEM WOULD NOT COME ON HORN WOULD NOT WORK AND OTHER THINGS. ROTOR HAD TO TO BE REPLACE, OFF THE SUSPENTION ? LIGHT ON. WAS HIT ON DRIVERS SIDE, HIT AND RUN MY INSURANCE WAS USED. HAD TO SEND TO DEALER TWO TIMES AND GET TOWED 2 TIMES. HAD
THE AIRBAG WARNING LIGHT CAME ON 2 WEEKS AGO WHEN I STARTED IN UP IN THE MORNING AND WILL NOT TURN OFF. I'M WORRIED ABOUT MY FAMILY'S SAFETY.
Mileage: 107,310
TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, ANOTHER DRIVER RAN THEIR RED LIGHT AND CRASHED INTO THE CONTACT. THE CONTACT'S VEHICLE FLIPPED OVER AND ROLLED OVER THEN SLID. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. NO MEDICAL ATTENTION WAS NEEDED. THE PERSON THAT CRASHED INTO THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED THE POLICE IMPOUND. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Mileage: 150,000
AIR BAG LIGHT IS ON AND IS IN "LIMBO" WILL NOT DEPLOY IF IN ACCIDENT
ALL MY LIGHTS ARE ON IN DASH(CHECK ENGINE,TIRE PRESSURE,TRACTION CONTROL,ABS) WHEN THIS HAPPENS MY AC DOESN'T WORK...THE GAUAGES DOESN'T WORK. TEST DONE BY MECHANIC SAY COMMUNICATION FAILED...
Mileage: 20
THREE YEARS AGO MY DAUGHTER WAS DRIVING MY JEEP. SHE HAD A FRONT END COLLISION WITH A BUILDING. THE AIR BAG DID NOT DEPLOY. SHE LITERALLY DROVE INSIDE THE BUILDING. NOW MY CURRENT COMPLAINT IS THAT SUDDENLY THE AIRBAG LIGHT IS COMING ON AND GOING OFF RANDOMLY.
Mileage: 60,000
MY DAUGHTER WAS RUN OFF THE ROAD IN HER JEEP LIBERTY ON A HIGHWAY GOING ABOUT 70MPH.. SHE HIT A GUARD RAIL AND ROLLED THE JEEP. THE ONLY AIR BAG THAT DEPLOYED WAS THE STEERING WHEEL ONE AND IT ONLY CAME OUT AFTER SHE STOPPED ROLLING. NONE OF THE OTHER AIRBAGS DEPLOYED!!! THANKFULLY SHE IS ONLY BRUISED ALL OVER HER BODY. HER SEATBELT IS WHAT SAVED HER. LUCKILY THAT WORKED. I HAVE CONTACTED JEEP ABOUT THIS AND HAVEN'T HEARD BACK YET.
Mileage: 122,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, (661) 948-8411), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,556. **TR CONSUMER STATED WE DISCOVERED I MAY HAVE HAD SOME SMALL ITEM IN THE FRONT SEAT THAT TURNED THE LIGHT ON & IT WAS NOT THE FAULT OF THE CAR. UPDATED 11/01/18*JB
Mileage: 109,556
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWNE CHRYSLER JEEP DODGE RAM (5130 CAMP RD, HAMBURG, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS ON MAJOR INTERSTATE IN BIRMINGHAM ALA. CAR ACCIDENT I WAS HIT ON LEFT SIDE AND MY AIR BAGS DID NOT DEPLOY. AND MY CAR ROLLED . I HAD A CALL BACK ON MY HEAD RESTRAINTS .?
Mileage: 25,000
TAKARA RECALL, BELIEVE AIR BAGS DIDNT DEPLOY IN ACCIDENT.
Mileage: 83,000
IM WRITING TO SEE IF MY VEHICLE STILL QUALIFY FOR THE RECALL AND THE JEEP IS EXPERIENCE ALL THE DESCRIPTIONS THAT ARE POSTED.
Mileage: 3
MOON ROOF THAT CAME WITH THE CAR NOT WEATHER RESISTANT. ENTIRE ROOF CAME OFF DURING A DRIVE
Mileage: 74,605
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BINGHAMTON CHRYSLER JEEP DODGE (1279 FRONT ST, BINGHAMTON, NY 13901, (607) 771-7100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED SCOVILLE-MENO CHRYSLER DODGE JEEP, INC. AT (607) 561-7500 AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN APRIL OF 2018. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS), BUT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT
Mileage: 125,000
ALL OF THE DASHBOARD LIGHTS ARE ON. SPEEDOMETER, ODOMETER, GPS, AUTOMATIC DOOR LOCK, REMOTE START, CRUISE CONTROL, NONE OF THAT WORKS. TIRE PRESSURE WARNING LIGHTS ARE CONSTANTLY FLASHING DIFFERENT PRESSURES. EVERYTHING LIGHTS UP UPON STARTING AND STAYS ON WHILE MOVING UNTIL IT'S TURNED OFF. THIS INITIALLY HAPPENED WHEN I WAS DRIVING ON A HIGHWAY, AND MY FIRST REACTION WAS THAT I DIDN'T HAVE ANY BRAKES. IT WAS QUITE FRIGHTENING. SUBSEQUENT TO THAT THE LIGHTS WOULD GO ON AND OFF INTERMITTENTLY, BUT AFTER A FEW MONTHS THEY ARE NOW PERMANENTLY ON. THE DASHBOARD ALSO MAKES A PING NOISE EVERY MINUTE OR SO. I PURCHASED THE CAR IN 2017 AND THIS HAD NOT BEEN A PROBLEM UNTIL A FEW MONTHS AGO. THE KNOWN DANGER IS IN NOT KNOWING HOW FAST I AM GOING. THE UNKNOWN DANGER IS COULD THE BRAKES AT SOME POINT NOT WORK, OR IF I BECOME INVOLVED IN AN ACCIDENT WILL THE AIR BAGS NOT DEPLOY OR WILL THE ENGINE AT SOME POINT JUST STOP RUNNING. I HAVE BEEN TOLD IT COULD BE A FAULTY TIPM. I ALSO HAVE A 2008 JEEP LIBERTY THAT DOES NOT HAVE THIS PROBLEM, HOWEVER IT SUFFERS FROM THE SAME DASHBOARD RANDOM PING NOISE.
Mileage: 45,000
TAKATA RECALL I HAVE BEEN TOLD BY THE JEEP DEALERSHIPS THAT THEY HAVE NOT BEEN GIVEN THE PRODUCT NEEDED TO REPLACE THESE DEFECTIVE AIRBAGS IN MY CAR. I DO NOT FEEL SAFE LETTING FAMILY MEMBERS OR MYSELF DRIVE THIS CAR WITH THE POTENTIAL OF THE FAULTY AIRBAG DEPLOYING. WE NEED THIS CAR FIXED BECAUSE WE NEED IT TO DRIVE.
STARTED MY 2012 JEEP LIBERTY AND STARTED TO PULL OUT, AIRBAG LIGHT CAME ON. AS I PULLED FROM A PARKING LOT ONTO A STREET THE DRIVERS SIDE AIRBAG DEPLOYED. NO ACCIDENT OR COLLISION OF ANY TYPE.
Mileage: 153,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE HEATER BOX DID NOT PRODUCE HEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE HEATER BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ASSISTANCE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 85,000
TAKATA RECALL: MANUFACTURER NUMBERT56 NHTSA RECALL NUMBER17V-640; TOOK VEHICLE TO HALL JEEP AUTOGROUP: NOT TOLD PARTS UNAVAILABLE FOR REPAIR - FOUND OUT ONLY BY READING THE RECEIPT AFTER 3 HOURS AT DEALER. VEHICLE ONLY HAS 69,285 MILES AND SUFFERING FAILURES: STEERING RACK ASSEMBLY: NOT TOLD MY STEERING FAILED AN INSPECTION - POWER STEERING LEAK NOTED ON RECEIPT; REPAIR ESTIMATE $1,600. I HAD BEEN DRIVING UNDER NORMAL CONDITIONS AND FOUND OUT INADVERTENTLY WHEN I BROUGHT MY VEHICLE TO DEALER FOR AIRBAG RECALL. HEAT BLOWER ABRUPTLY STOPPED WORKING: POWER MODULE DETERMINED TO HAVE SHORTED; REPAIR ESTIMATE $235; NORMAL DRIVING CONDITIONS, SUDDENLY STOPPED BLOWING HEAT
Mileage: 69,285
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WHITTEN BROTHERS OF RICHMOND, 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL APRIL OF 2018. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NEED ORC MODULE REPLACED DUE TO A RECALL T56. RAN MY VIN NUMBER AND IT STATES THERE IS A RECALL AND PARTS ARE AVAILABLE. WENT TO DEALERSHIP AND THEY STATE THERE IS NO PARTS AVAILABLE FOR MY JEEP AND WILL NOT BE AVAILABLE UNTIL APRIL 2018. WHY IS NHTSA STATING THERE IS A PART AVAILABLE? I WAS TOLD WITH THIS RECALL THERE IS 14 DIFFERENT PARTS AND MY PART CSKDT562AA WAS NOT AVAILABLE.SO AM I GOING TO HAVE TO RISK DRIVING MY JEEP AND PRAY I DO NOT HAVE A WRECK? I HAVE HAD A CERVICAL FUSION AND VERY AFRAID TO DRIVE MY ONLY VEHICLE. SOMEONE NEEDS TO STEP UP AND DO SOMETHING EVEN IF IT TAKES LOANING ME ANOTHER VEHICLE.
TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE BEING DRIVEN HIGHWAY SPEEDS, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A CONCUSSION AND SEVERE UPPER BODY PAIN. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. SEE ALSO ODI 11048288. *DSY
Mileage: 20,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT AN ISSUE. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER JEEP DODGE RAM (400 EAST CENTRAL STREET, FRANKLIN MA 02308) WHERE IT WAS DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN A FEW DAYS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 82,820.
Mileage: 82,820
AIRBAG LIGHT CAME ON WHEN VEHICLE WAS STARTED. DEALER STATES TODAY (11/24/17)THE ISSUE IS WITH THE AIRBAG CONTROL MODULE AND THE UNIT NEEDS TO BE REPLACED.
Mileage: 57,000
I WAS INVOLVED IN AN ACCIDENT IN MY 2012 JEEP LIBERTY WHEN ANOTHER DRIVER PULLED LEFT I FRONT OF ME TO MAKE THEIR RIGHT TURN INTO A PARKING LOT. MY TRUCK DROVE OVER HI AND ON THE WAY DOWN STRUCK A PARKED CAR AND FLIPPED OVER ON TO ITS HOOD. THE ENTIRE INTERIOR CAVED IN DIRECTLY ON TO MY HEAD AND NOT A SINGLE AIR BAG DEPLOYED. I WAS HOSPITALIZED AND WAS ALREADY HANDICAPPED SO THIS EXACERBATED MY INJURIES PRONOUNCEDLY AND THE INCREASED PAIN, BOTH PHYSICAL AND MENTAL, LED TO MY WIFE LEAVING, LOSS OF EMPLOYMENT, FAMILY, YOU NAME IT AND IT'S BEEN LOST BECAUSE OF THIS ACCIDENT. WHEN YOU SEE PICS, YOU'LL UNDERSTAND WHY PARAMEDICS WERE SHOCKED I WAS ALIVE AT ALL. -[XXX] (1ST 2 PICS ARE EXTERIOR, 3RD PIC IS OF MY DRIVER'S SEAT ITSELF AND HOW I MANAGED AVOIDING BEING SPLIT IN 1/2 IS BEYOND ME.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 11053500. *DSY
Mileage: 12,000
MY AIRBAG LIGHT CAME ON AND WILL NOT GO OUT. THE DEALER CHECKED IT AND SAID I NEED A NEW OCCUPANT RESTRAINT MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON COMPLAINT FOR THESE CARS. IS THERE A RECALL THAT COVERS THIS PROBLEM?
THE AIRBAG LIGHT HAS GONE ON AND OFF WHEN DRIVING THEN WENT BACK ON AND HAS STAYED ON. THE CAR WAS MAKING A HUMMING NOISE AND HESITATED ON ACCELERATION. HAD TO REPLACE FUEL PUMP DUE TO BARRING LOSE, REPLACE SPARK PLUGS - COST $787.00
Mileage: 69,000
OCCUPANT RESTRAINT CONTROLLER (ORC) MODULE FAILED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS IN OPERATION. ELECTRICAL OVER-STRESS OF A RESISTOR IN THE OCCUPANT RESTRAINT CONTROL MODULE DRIVER'S SIDE POWER MASTER WINDOW SWITCH (PMWS) FAILED. THE POWER WINDOW FAILED ON DRIVERS SIDE AND ALSO A DOOR LOCK FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK HANNAH DODGE (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 944-3276) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE ORC MODULE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT THE RECALL REMEDY STATED THAT THE DEALER WOULD FLASH THE TOTALLY INTEGRATED POWER MODULE (TIPM) OR REPLACE THE MODULE. THE CONTACT STATED THAT THE DEALER FLASHED THE TIPM; HOWEVER, SINCE THE REMEDY FAILED, THE MANUFACTURER AND DEALER NEEDED TO REPLACE THE MODULE PER THE RECALL REMEDY. THE DEALER STATED THAT THE MANUFACTURER WOULD ONLY PAY FOR FLASHING THE TIPM. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 105,000.
Mileage: 105,000
LAKELAND, FL TWO DAYS AGO MY AIRBAG LIGHT FLASHED ON AND THEN STAYED ON. YESTERDAY TOOK IT TO LAKELAND DODGE DEALERSHIP AND WAS TOLD THE OCR MODULE WAD BAD AND IT WOULD COST AROUND $700.00 TO FIX.
Mileage: 57,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, AND THE SYSTEM RESET ITSELF; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO USE AN OBD DIAGNOSTIC TOOL TO DIAGNOSE THE VEHICLE, BUT WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. AN UNKNOWN LOCAL DEALER WAS CONTACTED AND DETERMINED THAT THERE WOULD BE A COST TO DIAGNOSE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,280.
Mileage: 82,280
I HAVE HAD MY JEEP LIBERTY FOR A FEW YEARS NOW. IT HAS NEVER BEEN IN AN ACCIDENT. I PARKED MY JEEP IN MY DRIVEWAY FOR THE WEEKEND NO LIGHTS ON AT THAT TIME. I GET IT IT TO GO TO WORK ON A MONDAY MORNING AND MY AIRBAG LIGHT IS ON BUT ONLY FOR MY PASSENGER. I DON'T UNDERSTAND HOW THIS COULD HAPPEN AND WITH SO MANY COMPLAINTS WHY IS THERE NO RECALL SET FORTH!!!!! I HAVE NOT FIXED IT BECAUSE AIRBAG PROBLEMS COULD BE COSTLY AND IF I WAS NOT IN AN ACCIDENT TO CAUSE THIS PROBLEM THEN THIS SHOULD NOT BE MY PROBLEM TO FIX!!!
Mileage: 71,000
2012 JEEP LIBERTY OCCUPANT RESTRAINT CONTROLLER 2 MODULE HAS AN INTERNAL FAILURE AND NEEDS TO BE REPLACED TO RESTORE AIR BAG FUNCTIONALITY AIR BAGS WILL NOT DEPLOY UNTIL FIXED EVERY OTHER YEAR JEEP HAD A RECALL FOR THIS EXCEPT 2012 THE AIR BAG LIGHT IS ON IN THE DASHBOARD AT ALL TIMES THERE WAS A RECALL TO REPROGRAM THE TIPM MODULE BUT NOT TO REPLACE THE ORC MODULE.
Mileage: 58,485
THE AIRBAG LIGHT ON MY 2012 JEEP LIBERTY CAME ON RIGHT BEFORE I RECEIVED A RECALL NOTICE FOR THE ACTIVE HEAD RESTRAINTS. WHEN I PICKED THE CAR UP FROM THE DEALER AFTER THE REPAIR FOR THE RECALL THE AIRBAG LIGHT WAS STILL ON. I WAS TOLD IT WAS A SEPARATE AND VERY COSTLY ISSUE- THE ORC MODULE NEEDS TO BE REPLACED. I WAS GIVEN A 100% GUARANTEE BY THE SERVICE MANAGER THAT MY AIR BAGS WOULD NOT DEPLOY IN AN ACCIDENT. AFTER LOOKING UP THE ISSUE ONLINE, I FOUND A VAST NUMBER OF COMPLAINTS FOR THE ORC MODULE FOR MY MAKE AND MODEL. MANY INDIVIDUALS COMPLAINED THAT THEIR AIR BAG LIGHT CAME ON AT THE SAME TIME AS THE ACTIVE HEAD RESTRAINT RECALL. CLEARLY, THIS CAR HAS MAJOR SAFETY ISSUES WITH THE WHOLE AIR BAG SYSTEM IN GENERAL. THERE NEED TO BE A RECALL. IF I AM IN AN ACCIDENT BEFORE I AM ABLE TO AFFORD TO FIX THIS ISSUE AND MY AIR BAGS DO NOT DEPLOY, I WILL SUE THE COMPANY FOR EVERYTHING THEY ARE WORTH. AT THIS POINT, IT IS STRAIGHT UP NEGLIGENCE THAT WILL END IN FATALITIES.
AIR BAG LIGHT STAYS ON. SAME ISSUE AS THE 2011 JEEP LIBERTY THAT WAS COVERED UNDER A WARRANTY. SAME EXACT ERROR CODE BUT JEEP REFUSES TO COVER UNDER RECALL FOR THE 2012 MODEL.
Mileage: 75,000
I WAS IN A WRECK 3/24/2014 ,I WAS DRIVING ON THE INTERSTATE WHEN I WAS HIT ON THE LEFT SIDE OF THE DRIVER DOOR AND BACK LEFT DOOR BEHIND THE DRIVER SEAT. I SAW THE CAR COMING TOWARDS ME AT A ANGLE WHEN I LOOKED OVER TO SEE IF I COULD CHANGE LANES, SHE HIT ME AND THE CAR STARTED TO ROLL OVER..FROM THAT ALL I REMEMBER I WOKE UP BLEEDING SEVERELY FROM 7 INCH CUT TO MY HEAD. I WAS THEN TRANSPORTED TO UAB TRAUMA UNIT FOR SEVERAL DAYS. I HAVE INJURIES TO MY CERVICAL NECK/SPINE AND SHOULDER . I AM STILL SUFFERING FROM THE TRAUMA FROM PTSD. I WAS CALLED SEVERAL TIMES AFTER MY WRECK ABOUT THE RECALLS ON THE HEAD RESTRAINT...RESTRAINT CONTROL (ORC) MODULE MUST BE REPLACED. FOR 2012 MODEL KK VEHICLES: THE TOTALLY INTEGRATED POWER MODULE (TIPM) MUST BE REPROGRAMMED... UPDATED 08/21/17 *BF *CN
Mileage: 20,000
IN AUGUST 2016 AT 39000 MILES WHILE IN MOTION ON A HIGHWAY THE AIR BAG WARNING LIGHT CAME ON AND WOULDN'T GO OFF. I LOOKED UP THE ISSUE AND FOUND HUNDREDS OF REPORTS OF THE ISSUE AND FOUND THE RECALL FOR THE ORC MODULE. I TOOK THE VEHICLE TO FRISCO CHRYSLER DODGE JEEP RAM IN SEPTEMBER 2016 AND THEY PULLED THE CODE, FLASHED THE DEVICE, BUT THIS DID NOT FIX THE ISSUE. I WAS THEN TOLD THAT I WOULD NEED TO PAY $550 + LABOR TO HAVE THE PART REPLACED. I DECLINED THE REPAIR BECAUSE I KNEW IT WAS PART OF A RECALL AND I WAS NOT GOING TO PAY FOR IT. IN APRIL 2017 I WAS REAR ENDED AND THE AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURIES. THE BODY SHOP THAT REPAIRED MY VEHICLE PULLED THE CODE AND PRINTED OUT THE RECALL INFORMATION FOR ME AND STATED IT WAS INDEED THE DEALERSHIP'S ISSUE TO FIX FOR FREE UNDER THE RECALL SPECIFICATIONS. A FEW DAYS AGO I TOOK THE VEHICLE BACK TO THE SAME DEALERSHIP, RECALL PRINTOUT IN HAND. THE SERVICE ADVISOR THAT ASSISTED ME, WHOM ALSO WAS THE SERVICE MANAGER, STATED THAT THEY WOULD LOOK INTO THE ISSUE AND IF THEY COULDN'T DO ANYTHING REGARDING THE RECALL HE WOULD PERSONALLY CONTACT CHRYSLER TO SEE IF THEY WOULD BE ABLE TO DO ANYTHING FOR ME. I WAS TOLD I WOULD BE CALLED THE NEXT DAY, NEVER RECEIVED A CALL. ON THE SECOND DAY I RECEIVED A CALL FROM THE SERVICE TECH STATING THAT IT WOULD BE $550 + LABOR FOR THE REPAIR AND IT WAS DUE TO AN INTERNAL FAULT WITH THE ORC MODULE. I STATED THAT I WAS NOT PAYING FOR THE REPAIR DUE TO IT BEING UNDER RECALL. I ADVISED THAT IF THE ISSUE WASN'T REMEDIED THAT I WOULD FILE A LAWSUIT ON THEM & CHRYSLER AND THAT WOULD COST MUCH MORE THAN REPLACING THE PART. AFTER ENDING THE CALL THE SAME TECH CALLED BACK 45 MINUTES LATER & DEMANDED I PICK UP THE VEHICLE IF I WASN'T GOING TO PAY FOR THE REPAIR. I NOW HAVE MY VEHICLE BACK WITH THE AIR BAG LIGHT STILL ON, & CANNOT REGISTER MY CAR, WON'T PASS INSPECTION WITH THIS ISSUE.
Mileage: 42,000
VEHICLE DASH LIGHT FOR PASSENGER AIR BAG REMAINS ILLUMINATED WITH AND WITHOUT A PASSENGER PRESENT. REMAINS ILLUMINATED DRIVING AND STATIONARY. THE CENTER CONSOLE BELOW THE RADIO INDICATED THAT THE PASSENGER AIR BAG IS OFF. TOOK IT TO THE DEALERSHIP WHERE THEY RAN A SYSTEM DIAGNOSTICS. FAULT 17612 FAILED ORC 1.00. DEALERSHIP RECOMMENDED THE ORC BE REPLACED. PRICE QUOTED WAS $358.69. ONLY DROVE THE VEHICLE FOR 2 YEARS AND THE MILEAGE IS AT 17,612.
Mileage: 17,612
AIR BAG WARNING LIGHT COMES ON. SOMETIMES FLASHES.
Mileage: 77,000
AIRBAG LIGHT CAME ON AT ABOUT 38000 MILES AND HAS REMAINED ON EVER SINCE. PRESUMABLY I WOULD HAVE NO AIRBAGS IN A WRECK. I'M WRITING BECAUSE I READ THAT THE NHTSA WAS LOOKING INTO THE 2012 LIBERTY FOR THIS EXACT ISSUE.
AIRBAG LIGHT CAME ON, WON'T GO OFF. TOOK IT IN THE JEEP DEALERSHIP THEY RAN A DIAGNOSTIC AND SAID THAT THE ORC MODULE HAD TO BE REPLACED TO THE TUNE OF $437 PLUS TAXES ETC. KNEW THAT WAS GOING TO BE THE DIAGNOSIS BECAUSE OF ALL THE COMPLAINTS ON THE INTERNET ABOUT THE 2011 AND 2012, APPARENTLY IT WAS OK FOR THE 2011'S BUT ISN'T IMPORTANT ENOUGH OF A SAFETY ISSUE FOR THE 2012'S, WHEN IT IS THE SAME ISSUE AS THE 2011'S AND IT TRULY IS A SAFETY ISSUE.
Mileage: 48,423
THE ORC MODULE AND THE ABS MODULES BOTH FAILED AND HAD TO BE REPLACED. THE DEALERSHIP COULDN'T TELL ME WHY SO I HAD TO REPLACE OUT OF POCKET. THE AIRBAG AND BREAK LIGHTS AMONG OTHER LIGHTS WERE ALWAYS ON AND ALSO THE DOOR LOCKS WOULD RANDOMLY TRIGGER TO LOCK AND UNLOCK. THE SPEEDOMETER WOULD ALSO NOT WORK AT TIMES. THESE PROBLEMS WOULD HAPPEN WHEN THE VEHICLE WAS STOPPED OR IN MOTION AND ON ANY TYPE OF ROAD.
Mileage: 72,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE AIR BAG COMPUTER MODULE FAILED. THE CONTACT TOOK THE VEHICLE TO THE BEYER JEEP DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 08/08/17*LJ *CN
Mileage: 36,000
AIRBAG WARNING LIGHT IS ILLUMINATED BECAUSE OCCUPANT RESTRAINT CONTROLLER HAS FAILED
Mileage: 20,000
IT CAME ON ABOUT 50 THOUSAND MILES. CAR NEVER BEEN IN AN ACCIDENT. ONLY DRIVEN TO WORK. THERE ARE 3 KIDS IN THAT CAR ON DAILY BASIS. I CAN NOT TRUST THE CAR FROM WHAT I HEAR EVERYONE ELSE COMPLAINING ABOUT THE AIR BAGS.
Mileage: 50,000
THE AIR BAG LIGHT STAYS ON RANDOMLY
Mileage: 54,000
AT ABOUT 75,000 MILES, THE AIR BAG LIGHT CAME ON WHILE I WAS DRIVING. IT WAS DIAGNOSED AS OCR MODULE FAILED. DEALERSHIP TOLD ME IT WAS ALREADY RECALLED ON 2011 LIBERTY, BUT NOT 2012. I AM SUBMITTING THIS REPORT TO HOPEFULLY FIX THIS ISSUE. CHRYSLER JEEP NEEDS TO BE HELD RESPONSIBLE FOR DEFECTIVE PARTS. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW, I TAKE VERY GOOD CARE OF MY CAR, THERE IS NO REASON FOR THIS TO BE AN ISSUE. RECALL THE OCR MODULE ON THE 2012 LIBERTY.
Mileage: 75,000
ABOUT 75,000 MILES, THE AIR BAG LIGHT CAME ON WHILE I WAS DRIVING. IT FLASHED AND WENT OFF, THEN CAME BACK ON. WAS DIAGNOSED AS OCCUPANT RESTRAINT CONTROL. DEALERSHIP TOLD ME IT WAS ALREADY RECALLED ON OLDER VEHICLES, BUT NOT THIS YEAR. I AM SUBMITTING THIS REPORT TO HOPEFULLY FIX THIS ISSUE. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR DEFECTIVE PARTS. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW, SO I KNOW THAT IT HAS NEVER BEEN IN ANY WRECKS OR HAD ANY REASON FOR THIS TO BE AN ISSUE.
Mileage: 75,000
JUST TURNED OVER 49,000 MILES AND THE AIRBAG LIGHT CAME ON? BILL MARSH DEALERSHIP SAID IT WAS THE ORC SENSOR? THEY SAID IT HAD A RECALL BUT LOOKED IT UP AND IT DID NOT HELP SO NOW I HAVE TO PAY OVER $540. TO GET A NEW SENSOR!
Mileage: 49,000
AIR BAG LIGHT CAME ON AND REMAINS ON. TOOK IT TO DEALERSHIP AND THEY CHARGED 75.00 TO TELL ME THE ORC MODULE IS FAULTY AND NOT COVERED UNDER WARRANTY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ALSO HEATED SEATS DO NOT WORK. CLOCK STAYS 2 MINUTES BEHIND.
Mileage: 50,000
RESTRAINT CONTROL MODULE HAS FAILED, AIRBAG LIGHT IS ON.
Mileage: 70,000
AIRBAG LIGHT ON DASH ILLUMINATED WHILE DRIVING ON HIGHWAY. DEALER SAYS CONTROL MODULE FAULTY (LOCATED CENTER CONSOLE) AND NOT UNDER WARRANTY. JUST OVER $500 TO REPAIR.
Mileage: 40,000
AIR BAG LIGHT CAME ON AT 30,000 MILES. TOOK VEHICLE TO DEALER AND THEY STATED THAT OCR UNIT FAULTY AND NOT COVERED UNDER WARRANTY.
Mileage: 30,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS HESITATING AND FELT THE VEHICLE WAS BEING TUGGED. THE CONTACT MENTIONED THAT THE FUEL TANK WAS MAKING AN ABNORMAL NOISE WHEN THE FUEL TANK WAS BEING OPENED. THE VEHICLE FAILED TO CONSUME OVER FIVE DOLLARS WORTH OF FUEL. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE AND THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,591.
Mileage: 112,591
THE HEAD RESTRAINT RECALL IN MY 2012 JEEP LIBERTY WILL NOT CORRECT THE WARNING LIGHT THAT SEEMS TO BE AN EPIDEMIC IN THIS MAKE AND MODEL. THIS ORC MODULE REPLACEMENT THAT WAS COVERED BY A RECALL IN THE 2011 MODEL IS STILL AN ISSUE IN THE 2012 BUT NOT COVERED BY RECALL. WHY DOES CHRYSLER STILL CONTINUE TO SELL VEHICLES WITH HUGE TIPM FAILURES? DISGUSTING.
AIR BAG DEFECTIVE AND HAD TO BE REPLACE.
Mileage: 50,247
AIRBAG LIGHT ON DASH LIT. DEALER SAYS OCR UNIT FAULTY AND NOT UNDER WARRANTY. $521 TO REPAIR.
Mileage: 48,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
Mileage: 38,000
THE SEAT BELT WARNING LIGHT STAYS ON ALL THE TIME..
Mileage: 20,000
THE AIR BAG WARNING LIGHT STAYS ON ALL THE TIME.
Mileage: 20,000
WE ARE BEING CHARGED FOR AN ORC MODULE BECAUSE THIS PARTICULAR YEAR MAKE AND MODEL ONLY QUALIFIES FOR A TIPM REPROGRAM, ALTHOUGH MAKES AND MODELS OF THE PREVIOUS YEAR AND LATTER YEARS QUALIFY FOR FREE ORC MODULE REPLACEMENT AND TIPM REPROGRAM. WE ARE NOW BEING CHARGED $375 FOR SOMETHING WE HAD NO CONTROL OVER.
Mileage: 90,841
THE AIRBAG WARNING LIGHT STAYS ON. THIS VEHICLE WAS NEVER IN AN ACCIDENT. THE LIGHT JUST CAME ON AND STAYED ON WHEN THE VEHICLE WAS STARTED. AN APPOINTMENT HAS BEEN MADE TO HAVE THIS CHECKED, BUT AFTER INVESTIGATING ONLINE I HAVE FOUND MULTIPLE COMPLAINTS ABOUT THIS. I WISH JEEP WOULD COVER THIS AS IT SEEMS QUITE EXPENSIVE TO REPAIR.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) TO THE DEALER BUT WAS INFORMED THAT THE RECALL REMEDY WOULD NOT REPAIR THE AIR BAG WARNING LIGHT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 36,000.
Mileage: 36,000
THE AIRBAG WARNING LIGHT APPEARED ON THE DASH AND REMAINED LIT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A CHRYSLER JEEP DODGE DEALER WHERE THE N38 RECALL TO REPAIR THE ACTIVE HEAD RESTRAINTS WAS COMPLETED. AFTER WHICH THE AIRBAG WARNING LIGHT REMAINED LIT. AFTER DIAGNOSING THE PROBLEM, IT WAS DETERMINED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY AND THERE IS NO CURRENT RECALL ON THE ORC MODULE HOWEVER, THIS IS A SAFETY ISSUE WHICH SHOULD BE COVERED BY THE MANUFACTURER. FCA USA LLC WAS CONTACTED REGARDING THE ISSUE AND REPORTED THAT UNLESS THE VEHICLE WAS UNDER A THIRD PARTY SERVICE CONTRACT, CHRYSLER COULD PROVIDE NO COVERAGE ON THIS SAFETY MATTER. IN ADDITION TO THE TWO MOST RECENT SAFETY ISSUES (THE N38 RECALL AND THE ORC MODULE), THIS VEHICLE ALSO HAD AN ADDITIONAL SAFETY PROBLEM IN MARCH 2014. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE COMPLETELY SHUT OFF. AFTER TOWING THE VEHICLE TO A CHRYSLER JEEP DEALER IT WAS DETERMINED THAT THE PCM (THE CARS COMPUTER) HAD GONE BAD AND NEEDED TO BE REPLACED. ALTHOUGH THE CAR WAS UNDER WARRANTY AT THE TIME, THIS WAS STILL AN ADDITIONAL SAFETY ISSUE. THIS CAR WAS PURCHASED NEW FROM A CERTIFIED CHRYSLER JEEP DEALER AND HAS HAD NO MAJOR ACCIDENTS OR WATER DAMAGE AND HAS BEEN WELL KEPT WITH REGULAR SCHEDULED MAINTENANCE.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS AND ELECTRICAL SYSTEM). AN APPOINTMENT WAS SCHEDULED AND THE DEALER STATED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CONTACT FELT OTHERWISE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE AIR BAG WARNING LIGHT ILLUMINATED SHORTLY AFTER THE DEALER'S REPAIR. ONE DEALER INDICATED THAT THE DTC FLASHED AND THE MODULE WAS NOT REPLACED. A SECOND DEALER INDICATED THAT THE AIR BAG MODULE WAS REPLACED. ONE OF THE DEALERS CONTACTED THE MANUFACTURER TO ORDER THE PART AND THE CONTACT WAS STILL AWAITING THE REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE TECHNICIAN RE-FLASHED THE TIPM; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/19/16*LJ *CN
Mileage: 30,000
ORC MODULE NEEDS REPLACING PASSANGER AIR BAG LIGHT STAYS ON ALL THE TIME
Mileage: 54,000
LIGHT IS ON , 22,000 MILES , BUT MORE 3 YEAR GARANTY NOT COVER, 2008 AT 2011 HAVE RECALL.
Mileage: 22,000
THE AIR BAG LIGHT CAME ON AT ABOUT 55,000 MILES. I JUST PAID $700 AT THE JEEP DEALERSHIP TO REPLACE THE ORC MODULE, AND I'M TOLD THEY REPLACE THESE ROUTINELY.
Mileage: 57,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONTAL DRIVER'S SIDE AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO SUFFER AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 08/30/16*LJ *CN
Mileage: 30,000
CLUSTER LIGHT CAME ON PRIOR TO HAVING THE RECALL FOR NHTSA CAMPAIGN NUMBER: 13V282000 COMPLETED. I TOOK IN THE JEEP TO HAVE THE RECALL COMPLETED, BUT IT DID NOT SOLVE THE ISSUE. I WAS INFORMED THAT THE OCCUPANT RESTRAINT MODULE WAS DEFECTIVE, AND NOT COVERED ON THE 2012 JEEP LIBERTY RECALL, ONLY THE 2011. THE ESTIMATED PRICE TO REPLACE THE MODULE IS $580.00. I HAVE SEEN MULTIPLE OTHER REPORTS FROM 2012 JEEP LIBERTY OWNERS WHO ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2012 MODEL FOR MODULE REPLACEMENT, AND NOT JUST REFLASH.
Mileage: 18,465
AIR BAG WARNING LIGHT ON IN INSTRUMENT CLUSTER
DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. THERE IS A PROBLEM WITH THIS MODULE AND FCA KNOWS ABOUT IT AND HAS RECALLED SEVERAL VEHICLES TO REPLACE THE ORC EXCEPT THIS ONE. IT IS WELL DOCUMENTED AND MANY COMPLAINTS OF FAILURE. OUR 2012 JEEP LIBERTY'S AIRBAG WARNING LIGHT CAME ON AT ABOUT 37,000 MILES. WE THOUGHT THE N38 RECALL WOULD FIX IT BUT IT ONLY DID AN UPDATE. THE DEALER ADVISED US THE ORC NEEDED TO BE REPLACED AT A COST OF $400. WE DO NOT HAVE THE $400 AT THIS TIME. CONTACTED FCA AND THEY BASICALLY SAID THEY WOULD NOT REPLACE THE DEFECTIVE PART AND CANNOT GUARANTEE OUR AIRBAGS WOULD SAFELY DEPLOY DURING AN ACCIDENT AND FROM WHAT I READ IT DOES NOT GUARANTEE IT WON'T DEPLOY INEXPECTANTLY WHILE DRIVING.
Mileage: 37,000
AROUND 91,100 MILES THE AIRBAG LIGHT CAME ON THE DASH BOARD UPON STARTING THE CAR. THE LIGHT STAYED ILLUMINATED CONSTANTLY FOR APPROXIMATELY 3 DAYS UNTIL IT WAS PUT IN THE SHOP. THIS CAR HAS NEVER BEEN WRECKED. I WAS TOLD BY JEEP DEALERSHIP THAT OCCUPANT RESTRAINT MODULE WAS OUT. I HAD IT REPLACED FOR $491.15 WITH PARTS AND LABOR. THIS REALLY BOTHERS ME. I HAVE TWO SMALL CHILDREN IN THE CAR SO OF COURSE I WANTED IT TAKEN CARE OF...BUT AFTER READING HOW MANY COMPLAINTS THERE ARE I FEEL THAT THIS SHOULD BE A SAFETY RECALL.
Mileage: 91,100
DRIVING VEHICLE WHEN AIRBAG WARNING LIGHT WENT ON AT ABOUT 67000 MILES. PULLED INTO PARKING LOT. TRIED STOPPING AND RESTARTING ENGINE. LIGHT WOULD NOT CLEAR. DID A GOOGLE SEARCH - THIS APPEARS TO BE A COMMON ISSUE WITH 2012 JEEP LIBERTY. APPEARS TO BE OCCUPANT RESTRAINT MODULE FAILURE; MANY PEOPLE ARE BEING CHARGED $400.00 ON AVERAGE TO GET THIS FIXED, WHEN IT APPEARS TO BE A MANUFACTURING DEFECT.
Mileage: 67,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,929.
Mileage: 34,929
THE AIRBAG MODULE GAVE OUR AT 51000 MILES. READING THE INTERNET THIS IS A COMMON PROBLEM ON JEEP LIBERTY 2012 MODELS. YET THE JEEP CORP REFUSES TO COME CLEAN ON THE MATTER. COLLECTION WELL OVER $500 PER CUSTOMER FOR THE MODULE AND INSTALLATION AT THE DEALERSHIPS
Mileage: 51,000
MODULE CONTROLLING THE AIRBAG SYSTEM NON-FUNCTIONING. AIRBAG WARNING LIGHT IN INSTRUMENT PANEL STAYS LIT.
Mileage: 46,000
AIRBAG WARNING DASH LIGHT STAYS LIT, ALL OF A SUDDEN. VEHICLE MILES APPROXIMATELY 46000. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
Mileage: 46,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND THE TIPM WAS REPROGRAMMED. THE DEALER CONFIRMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS FAULTY HOWEVER, REFUSED TO REPLACE THE PART AS MENTIONED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Mileage: 62,000
THE AIRBAG LIGHT IS CONSTANTLY ON. STARTED AT AROUND 40000 MILES. DEALER TOLD ME IT'S 500 TO REPLACE THE ECU FOR IT. NO WARRANTY COVERAGE AND CHRYSLER WON'T HELP. I FIND THIS REALLY DISTURBING SINCE IT'S A SAFETY ITEM. I HAD A 2004 MAZDA 3 WITH OVER 200,000 MILES AND NO AIRBAG ECU PROBLEMS.
Mileage: 40,000
I BOUGHT THIS CAR IN OCTOBER 2015, WITH ONLY 27,680 MILES ON IT AND I'M ALREADY EXPERIENCING ISSUES WITH IT. LAST WEEK THE AIRBAG LIGHT CAME ON OUT OF NO WHERE. WHEN I TOOK THE CAR YESTERDAY TO GET THE RECALL FIXED, THE TECH. TOLD ME THAT THE LIGHT STAYED ON AND THAT IT HAD NOTHING TO DO WITH A RECALL SO IT WOULD NOT BE COVERED. HE ALSO SAID THAT THIS WAS A MODULE (NOT SURE WHAT THAT IS) BUT IF I WANTED TO FIX IT I WOULD HAVE TO PAY A DEDUCTIBLE BECAUSE IT IS NOT COVERED UNDER WARRANTY. MY SECOND ISSUE IS THE DRIVER'S SIDE WINDOW CONTROL BUTTONS DO NOT WORK PROPERLY, I LITERALLY HAVE TO PULL REALLY HARD TO GET THE WINDOW UP. NOW I KNOW THAT FROM READING OTHER COMPLAINTS, THIS IS A COMMON ISSUE IN THIS CAR, I JUST DON'T WANT TO EXPERIENCE A FIRE IN THE PANEL OR ANY OTHER MALFUNCTION. IS THERE SOMETHING THAT CAN BE DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY OUT OF POCKET FOR MANUFACTURE ISSUE THAT ARE NOT WEAR AND TEAR.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING A POSSIBLE FAILURE WITH THE AIR BAGS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000....UPDATED 02/02/16 *BF *JS
Mileage: 39,000
36000 MILES THE AIR BAG LIGHT STAYS ON. THE SERVICE REP AT THE DEALERSHIP SAYS THE AIRBAG MODULE NEEDS TO BE REPLACED AND IT'S NOT COVERED BY THE EXTENDED WARRANTY. THE COST TO REPAIR IT IS $468. HOW CAN A CAR THIS NEW NEED A REPAIR LIKE THIS SO SOON?
Mileage: 36,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SIDE SEAT FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE REMEDY FAILED TO CORRECT THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED BUT THAT SPECIFIC COMPONENT WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,133.
Mileage: 45,133
AIRBAG WARNING LIGHT ON DASH IS PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN AND TESTED AT MY LOCAL JEEP DEALERSHIP WHERE THEY ADVISED THAT THE OCR MODULE WAS FAULTY AND WOULD NEED REPLACING AT A COST OF OVER $440. ALTHOUGH THERE IS A CURRENT RECALL ON SOME 2012 JEEP LIBERTY REGARDING ACTIVE HEAD RESTRAINTS AND SOME MODELS REQUIRING REPLACEMENT OF THE OCR MODULE MY VEHICLE WAS NOT ON THE LIST FOR REPLACEMENT OF THE MODULE.
Mileage: 54,000
THERE WAS A RECALL ON THE LIBERTY SO I TOOK IT TO THE DEALERSHIP AND BEFORE APRIL 26,2015 THE AIRBAG LIGHT WAS NOT PRESENT THE LIBERTY WAS BACKED INTO AT A HIGH SPEED AND THE AIRBAGS DID NOT DEPLOY. THE COMPANY THAT REPAIRED MY CAR AFTER THE WRECK TOLD ME THE AIRBAG LIGHT WAS ON, THE AIRBAGS TRIED TO DEPLOY BUT MALFUNCTIONED. THEY FIXED THE LIGHT I GUESS BY RESETTING IT. NOW 5 MONTHS LATER THE LIGHT IS BACK ON FOR THE AIRBAGS AND IT WILL NOT GO OFF.
Mileage: 76,000
STARTED UP THE CAR AROUND 8/24/2015 AND THE RED AIRBAG LIGHT CAME ON IN THE MIDDLE OF THE DASH. IT REMAINS ON AT ALL TIMES WHILE THE VEHICLE IS ON.
Mileage: 83,000
AT AROUND 40K MILES THE AIRBAG LIGHT IN THE DASH CAME ON AND WOULD NOT TURN OFF. WHEN WE TOOK THE CAR TO GET IT INSPECTED IT FAILED INSPECTION DUE TO THE AIRBAG LIGHT AND THE MECHANIC TOLD US WE WOULD HAVE TO TAKE THE CAR TO THE JEEP DEALER TO HAVE THEM DIAGNOSE AND FIX THE ISSUE. WE TOOK THE CAR TO THE DEALER AND THEY SAID THE ISSUE WAS THE ORC MODULE AND IT WOULD HAVE TO BE REPLACED AND IT WOULD COST $650. THIS PART WAS RECALLED ON THE 2011 JEEP LIBERTY AND I HAVE READ A LOT OF COMPLAINTS ONLINE ABOUT THIS PART ON THE 2012 LIBERTY. WE HAVE NO CHOICE IN REPLACING THIS PART OR OUR CAR WILL NOT PASS INSPECTION AND OUR ONLY OPTION IS TO TAKE IT TO A JEEP DEALER TO REPLACE.
Mileage: 40,000
THE AIRBAG WARNING LIGHT WAS ON AND REMAINED ON EVERY TIME THE VEHICLE WAS ON. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS A RECALL ON THE ACTIVE HEAD RESTRAINT BUT THAT THE ISSUE CAUSING THE WARNING LIGHT TO BE ON WAS DUE TO A FAULT ORC CIRCUIT. THE SERVICE ADVISOR INFORMED ME THAT THIS WAS NOT COVERED AND THAT I HAD TO PAY $500 TO HAVE IT REPAIRED. I WENT ONLINE AND NOTICED THIS IS A COMMON ISSUE WITH THIS VEHICLE. SO THE OPTIONS FOR THE CONSUMER IS TO PAY TO HAVE IT FIXED OR RISK YOUR AIRBAG NOT DEPLOYING. THIS IS A HUGE SAFETY CONCERN IF SOMEONE DOES NOT HAVE THE MEANS TO PAY $500 TO REPLACE THE FAULTY CIRCUIT. THIS SHOULD BE CONSIDERED A DEFECT AND A RECALL POSTED FOR THIS ORC CIRCUIT.
Mileage: 31,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE RECALL REMEDY WAS PERFORMED; HOWEVER, THE OCCUPANT RESTRAINT MODULE ALSO FAILED AND WAS NOT INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Mileage: 59,000
THE AIRBAG WARNING LIGHT CAME ON MY CAR ONE MORNING WHEN IT FIRST STARTED. A FEW DAYS LATER I TOOK IT INTO THE DEALER AND WAS TOLD THAT THE MODULE OCCUPANT RESTRAINT HAD FAILED AND NEEDED TO BE REPLACED. THE REPAIR COST $390. AFTER DOING A BIT OF RESEARCH ONLINE IT APPEARED THAT MANY OTHER PEOPLE REPORTED THE SAME MALFUNCTION WITH THE EXACT SAME MODEL YEAR AROUND THE SAME MILLAGE. .. UPDATED 09/30/15*BF
Mileage: 45,000
RECENTLY I TOOK MY 2012 JEEP LIBERTY IN FOR A RECALL REPAIR ON THE ACTIVE HEAD RESTRAINTS. THE AIRBAG DASH LIGHT HAS BEEN ON FOR ABOUT A MONTH AND A HALF, AND IT HASN'T REALLY BOTHERED ME UNTIL TODAY. I WAS CALLED BY RANCHO JEEP/DODGE DURING MY RECALL REPAIR TODAY, AND THE MECHANIC TOOK A VERY AGGRESSIVE SALES TYPE PERSONA REGARDING ME FIXING THE AIRBAG LIGHT, WHICH HE QUOTED ME AT OVER $400 FOR EVERYTHING. I SAID NO, AND HE PERSISTED TO TRY TO SELL ME ON FIXING THIS LIGHT. I ALSO WORK IN SALES, SO I WAS VERY WELL AWARE THAT HE WAS FOLLOWING SOME COMPANY INSTRUCTION TO PUSH HARD TO GET ME TO FIX THIS ISSUE. THEN I NOTICED THERE IS AN OPEN INVESTIGATION REGARDING EXACTLY THIS PROBLEM. I ALSO READ THE BELOW ARTICLES AND FOUND THAT MANY PEOPLE ARE CURRENTLY HAVING ISSUES WITH AIRBAG FAILURES ON THEIR JEEP LIBERTY VEHICLES. PLEASE GET CHRYSLER TO FIX THIS, IT SEEMS THEY MAY EVEN BE FOLLOWING POOR BUSINESS PRACTICES BY TRYING TO GET CUSTOMERS TO FIX THIS ISSUE BY SPENDING THEIR OWN MONEY BEFORE A RECALL IS ISSUED BY NHTSA. HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2012/SEAT_BELTS_AIR_BAGS/AIRBAG_LIGHT_ON.SHTML HTTP://WWW.NPR.ORG/SECTIONS/THETWO-WAY/2015/07/26/426557128/FIAT-CHRYSLER-HIT-WITH-RECORD-105-MILLION-FINE-FOR-SAFETY-DEFECTS HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/RECENTINVESTIGATIONS
Mileage: 46,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
TURNED ON IGNITION. THE AIR BAG LIGHT FLASHED ON AND WARNING INDICATOR CAUGHT MY ATTENTION BECAUSE THE AIRBAG WARNING LIGHT WENT ON AND STAYED ON.
Mileage: 92,355
I HAVE A 2012 JEEP LIBERTY LIMITED 4X4 AND THE AIRBAG LIGHT WILL NOT TURN OFF A COUPLE OF MONTHS AGO IT WILL COME ON STAY ON THEN TURN OFF BUT ALL OF THE SUDDEN IT JUST STAYED ON ALL THE TIME. I HAVE CALLED THE DEALER AND CHRYSLER TO TELL THEM ABOUT THE PROBLEM BUT SINCE I DIDN'T BUY THE EXTENDED WARRANTY THEY WANT TO CHARGE FOR ME TO TAKE IT IN AND FOR THEM TO GET A CODE. I FEEL LIKE IT'S A SAFETY ISSUE AND THEY SHOULD TAKE CARE IF THE PROBLEM .THE CAR HAS NOT BEEN IN AN ACCIDENT OR ANYTHING LIKE THAT I DON'T SEE WHY THEY CAN'T TAKE CARE OF THAT PROBLEM. UPDATED 09/25/15*LJ UPDATED 11/22/2017*CN
Mileage: 37,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE, BUT THEY COULD NOT REPLACE IT UNLESS THE CONTACT PURCHASED THE PART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 37,625.
Mileage: 37,625
MY AIR BAG LIGHT HAS COME ON, AND REMAINS ON, FOR NO REASON. NO ACCIDENTS, WHICH COULD POSSIBLY CAUSE ANY POSSIBLE ELECTRICAL MALFUNCTION. THE AIR BAG HAS NOT DEPLOYED. IT APPEARS TO BE AN ELECTRICAL MALFUNCTION. ALSO, THE CLOCK SEEMS TO RUN TWO MINUTES SLOW EVERY MONTH.
STARTED JEEP AND AIR BAGS LIGHT CAME ON AND STAYED ON
Mileage: 61,245
AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER. DEALER SAID IT IS NOT COVERED UNDER ANY RECALL AND THEREFORE WILL COST ME ~$600 TO REPAIR. THE MANUFACTURER SHOULD REPAIR FAULTY AIRBAGS FREE OF CHARGE.
Mileage: 60,000
STARTED THE JEEP ONE MORNING AND THE AIRBAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE.
Mileage: 47,655
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE DEALER ONLY RESET THE HEAD RESTRAINT AND DID NOT FLASH THE TIPM OR REPLACE THE OCCUPANT RESTRAINT CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Mileage: 62,000
TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAG LIGHT IS ON. WAS ADVISED THAT CLOCK SPRING NEEDS REPLACED AND THAT AIR BAGS MAY NOT DEPLOY IN A CRASH. *TR
Mileage: 54,000
TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIPM FLASHED AND THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
AIR BAG LIGHT CAME ON, WILL NOT GO OFF. TAKING IT IN TO DEALER, TOLD NOT A WARRANTY ITEM. ONLINE FORUM INDICATES THIS IS A COMMON PROBLEM FROM A DEFECTIVE COMPONENT, WHAT IF SOMEONE CANNOT AFFORD THE $1000 REPAIR? *TR
Mileage: 48,500
MY AIR BAG LIGHT HAS COME ON, AND REMAINS ON, FOR NO REASON. NO ACCIDENTS, LARGE POT HOLES HIT TO CAUSE ANY POSSIBLE ELECTRICAL MALFUNCTION. THE AIR BAG HAS NOT DEPLOYED. IT APPEARS TO BE AN ELECTRICAL MALFUNCTION. *TR
Mileage: 43,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,200...UPDATED 12/29/14 *BF UPDATED 01/12/15. *JB
Mileage: 32,200
WE BOUGHT THE 2012 JEEP LIBERTY LAST YEAR AND THE AIRBAG LIGHT CAME ON RANDOMLY LAST WEEK WHEN I STARTED IT AND HASN'T TURNED OFF. I CALLED THE DEALERSHIP AND THEY SAID IT WOULD BE $125.00 TO DIAGNOSE THE PROBLEM THEN MORE MONEY TO FIX IT. AFTER RESEARCHING ONLINE AND NOT HAVING THE MONEY TO FIX THIS ISSUE I AM AFRAID THAT THE AIRBAGS MIGHT DEPLOY WHILE I AM DRIVING. *TR
Mileage: 56,900
THE AIRBAG LIGHT CAME ON WHILE DRIVING. WE LATER RECEIVED A RECALL NOTICE FOR THE AIRBAGS. WE TOOK THE 2012 JEEP LIBERTY TO SPITZER JEEP IN BROOKPARK OH ON NOVEMBER 5, 2014. THEY CALLED LATER THAT DAY AND SAID THEY WERE FIXING THE RECALL ISSUE, BUT THE AIRBAG LIGHT WAS ON BECAUSE THE MODULE NEEDS REPLACED AND AS OF NOW THE AIRBAGS ARE ESSENTIALLY "OFFLINE" MEANING THEY WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THEY SAID IT WOULD BE $350-$400 TO REPLACE. ONE WOULD THINK CHRYSLER WOULD HANDLE ANY ISSUE WITH THE AIRBAGS GIVEN THEY HAVE THOUSANDS OF VEHICLES WITH AIRBAG ISSUES. WE DO NOT HAVE THE MONEY TO CURRENTLY FIX THIS AND SO ARE HAVING TO RISK SAFETY OVER COST. *TR
Mileage: 48,000
AIRBAG LIGHT CAME ON WHILE DRIVING. (THIS IS FIRST TIME) THEN IT WENT OFF FOR A FEW MINUTES AND CAME BACK ON AGAIN. CONCERNED THAT AIRBAG COULD BLOW UP IN MY FACE WHILE DRIVING!! ALSO RECEIVED RECALL NOTICE FOR HEAD RESTRAINT AND THEN A NOTICE THAT DEALER WILL CONTACT ME WHEN PART IS IN. THAT WAS OVER 3 MONTHS AGO!!! *TR
Mileage: 18,500
SAFETY RECALL N36 (NHT#13V-282 CALLS FOR FLASHING TIPM & REPLACING OCCUPANT RESTRAINT CONTROL MODULE. THIS VIN WAS NOT INCLUDED IN THE RECALL, SO WHEN I TOOK IT IN TODAY (SRS LIGHT ON) , THE CHARGE WAS 400$. WHY WAS THIS VIN NOT INCLUDED WHEN OTHERS (KA, KK, ETC, NOT KX) WERE. SEEMS FAIRLY RELATED. *TR
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAG WARNING LIGHT IS ON. JEEP WOULD NOT STAND BEHIND THIS IN A ONE YEAR OLD VEHICLE. THEY WANT ME TO PAY $400 TO REPAIR AND TOLD ME THAT I AM IN DANGER. IF I DON'T REPAIR THEN THE AIRBAG WILL NOT DEPLOY IN A COLLISION. SINCE THIS IS A SAFETY ITEM I THINK JEEP SHOULD CORRECT AT NO COST TO ME. ALSO, THE BACK WINDOW WIPER STOPPED WORKING AND CHANGING OF FUSES DID NOT CORRECT. I AM ASSUME ELECTRICAL AND MAYBE THE AIRBAG THING IS ALSO ELECTRICAL. *TR
Mileage: 40,775
AIR BAG WARNING LIGHT CAME ON WHEN CAR WAS STARTED. ACCORDINGLY, AIR BAGS WILL NOT DEPLOY IF IN AN ACCIDENT. *TR
Mileage: 32,783
AIR BAG IS ON AND WON'T GO OFF. IT'S BEEN ON SINCE AUGUST 1ST 2014. I WANT THIS FIXED BEFORE IT'S BLOWS UP IN MY FACE OR ONE OF MY FAMILY MEMBERS. IF THAT HAPPENS THEN THERE WILL BE A LAWSUIT. *TR
Mileage: 39,000
AIR BAG LIGHT STAYS ON. CONCERNED BECAUSE JEEP HAS A HISTORY OF AIRBAG PROBLEMS. *TR
Mileage: 43,200
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED WHILE THE SEAT WAS NOT OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Mileage: 33,000
TL* THE CONTACT OWNS 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE OCCUPANT RESTRAINT MODULE WOULD NEED REPLACING, WHICH WAS NOT COVERED UNDER THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
AT 55000 MILES( 7/29/14) MY AIR BAG WARNING LIT ON MY DASHBOARD AND STAYED ON AND CONTINUED TO REMAIN ON UNTIL I BROUGHT THE VEHICLE IN TO A CHRYSLER DEALERSHIP ON AUGUST 5, 2014. I BROUGHT THE VEHICLE TO MY MECHANIC WHO TOLD ME THROUGH HIS EXPERIENCE WHEN THAT LIGHT COMES ON, THE VEHICLE IS EXPERIENCING COMPLETE SHUT DOWN OF THE AIR BAG SYSTEM! NOW, I RECEIVED A RECALL NOTICE A MONTH OR TWO PRIOR FROM CHRYSLER THAT 2011-2012 JEEP LIBERTY'S WERE BEING RECALLED FOR POSSIBLE AIRBAG FAILURE AND THAT CHRYSLER WOULD REPLACE ONE OF TWO CONTROL MODULES AND UPDATE THE COMPUTER SYSTEM AT NO CHARGE. ON TUESDAY AUGUST 5, 2014 I BROUGHT THE JEEP LIBERTY TO A DEALER WHICH TOLD ME ALL MY VEHICLE REQUIRED WAS A COMPUTER UPDATE BUT THEY COULDN'T UPDATE THE SYSTEM BECAUSE A MODULE FOR THE AIRBAG SYSTEM HAD TO BE REPLACED WHICH WAS CAUSING THE RED AIRBAG WARNING LIGHT ON MY DASHBOARD TO COME ON AND STAY ON STEADY. TO FIX THIS IT WOULD COST ME $371.00!!! AFTER ARGUING WITH THE SERVICE MANAGER HE MADE THE COST $100.00 PLUS $7.00 STATE SALES TAX AS A CO-PAY AS IF IT WAS A WARRANTY REPAIR. IT FELT AS IF THE ONLY WAY TO HAVE THIS PROBLEM FIXED WAS TO PAY MONEY AS IF MY CAR WAS BEING HELD HOSTAGE OR IS CHRYSLER AND ITS DEALER TRYING TO TAKE ADVANTAGE OF ME BECAUSE OF MY AGE. THIS TOTAL REPAIR SHOULD HAVE BEEN PAID BY CHRYSLER, NOT ME. WHAT IS THIS? SOME TYPE OF SCAM CHRYSLER AND/OR THEIR DEALERS HAVE GOING?
Mileage: 55,000
CALLED DEALERSHIP AUGUST 1ST FOR THE RECALL ON HEAD RESTRAINTS. I HAVE AN APPOINTMENT FOR THE 8TH. THE NEXT EVENING WHEN STARTED MY CAR THE AIR BAG DEPLOY LIGHT STAYS ON DASHBOARD. THE LIGHT BY GEARSHIFT FLASHED AT FIRST AND SAID AIR BAG FOR PASSENGER SIDE NOT ON.I SAW ANOTHER COMPLAINT AT 43,000. MILES WITH SAME ISSUE ON THIS SITE. *TR
Mileage: 43,609
SUBMISSION FROM CONSTITUENT RE CHRYSLER RECALL NOTICE. *SMD 2012 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL NOTICE 13V282000. HOWEVER, THE DEALER INFORMED THERE WERE NO SUCH RECALL. ALSO, THE CONSUMER WAS HAVING AN ISSUE WITH THE VEHICLE NOT WANTING TO START, INTERMITTENTLY. IN EARLY JUNE, THE VEHICLE WOULD NOT START. THE DASHBOARD LIT UP, BUT THERE WAS NO NOISE, NO CLICKING, NOTHING. HE MADE SEVERAL ATTEMPTS, BUT IT WOULD NOT START. AFTER THE SIXTH TRY, IT STARTED. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED IT HAPPENED AGAIN, MULTIPLE TIMES. *JB
AIR BAG WARNING LIGHT STARTED CONTINUOUS DISPLAY AT ABOUT 43000 MILES. DEALER INDICATED THIS WAS COVERED BY SAFETY RECALL N38/NHTSA 13V-282. CALLED JEEP DEALER FOR APPOINTMENT IN MID-JULY 2014. DEALER INDICATED THAT IT IS PROBABLY FAILED ORC MODULE. RESEARCH INDICATED THIS WAS A COMMON ISSUE ON THIS MODEL JEEP WITH NUMEROUS REPORTS OF FAILURE OF ORC. TOOK VEHICLE TO DEALER ON 28 JUL 2014. DEALER DID NOT REPLACE ORC BUT "FLASHED" TIPM AT NO CHARGE. DID NOT RESOLVE AIR BAG LIGHT ISSUE. DEALER INDICATED I WOULD HAVE TO SCHEDULE ANOTHER APPOINTMENT FOR DIAGNOSTICS AND POSSIBLE ORC MODULE REPLACEMENT. SCHEDULED ANOTHER APPOINTMENT FOR 4 AUG 2014. ORC MODULE REPLACED. ISSUED RESOLVED. WAS CHARGED $326.53 FOR REPLACEMENT OF ORC MODULE. DEALER INDICATED THAT WHILE THIS HAS BECOME A COMMON FAILURE, THIS REPLACEMENT WAS NOT COVERED BY CHRYSLER FOR 2012 JEEP LIBERTY. I FEEL THAT SINCE THIS IS A SERIOUS SAFETY ISSUE FOR ALL 2012 JEEP LIBERTY OWNERS EXPERIENCING THIS ISSUE, CHRYSLER SHOULD REIMBURSE FOR THIS EXPENSE. SAFETY RECALL N38 INDICATED "CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) INCLUDING REPLACEMENT OF OCCUPANT RESTRAINT MODULE (ORC). *TR
Mileage: 43,593
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Mileage: 36,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) FOR THE TIPM REPLACEMENT. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE ALSO NEEDED TO BE REPAIRED; HOWEVER, IT WAS NOT ELIGIBLE FOR REPAIR ACCORDING TO THE RECALL BECAUSE THE VEHICLE WAS A 2012 MODEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
APPROXIMATELY JULY 1, 2014, MY 2012 JEEP LIBERTY SHOWED AN AIRBAG WARNING LIGHT ON THE DASH DISPLAY. THE LIGHT WILL NOT GO OFF. ON JULY 3RD I TOOK MY JEEP INTO A LOCAL JEEP DEALERSHIP TO HAVE A SAFETY RECALL PERFORMED. THE RECALL WAS FOR THE ACTIVE HEAD RESTRAINTS TO BE REPROGRAMMED. THE REPROGRAM DID NOT CORRECT THE DISPLAY LIGHT WARNING. I WAS TOLD THAT THE VEHCLE WOULD HAVE TO BE HOOKED UP TO A COMPUTER TO TELL ME WHAT WAS CAUSING THE AIRBAG WARNING LIGHT TO DISPLAY BUT THE COST WAS $85 FOR THE DIAGNOSIS ONLY AND THERE WOULD BE ADDITIONAL COSTS FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. *TR
Mileage: 75,000
THE AIRBAG WARNING LIGHT CAME ON AND STAYED ON. I RECEIVED A RECALL NOTICE ON THE HEAD RESTRAINT. I TOOK MY VEHICLE IN TO THE DEALERSHIP. (CHAMPION DODGE CHRYSLER, GULFPORT, MS) THEY SAID THEY REPAIRED THE DEFECTION ON THE RECALL NOTICE WITH THE HEAD RESTRAINT. I TOLD THEM ABOUT THE AIR BAG WARNING LIGHT HAS BEEN ON SINCE JAN 2014. THE MANAGER SAID "WELL THIS HEAD RESTRAINT RECALL MAY FIX THAT PROBLEM TOO" I WENT TO PICK MY CAR UP AND IT DID NOT FIX IT. HE ASKED IF I WANTED TO HAVE IT FIXED AND THAT IT WOULD COST AROUND $300-$400. I TOLD HIM NO, THIS SHOULD BE ON A RECALL, HE AGREED BUT SAID IT HASN'T COME OUT YET. MY QUESTION: IF IT'S A SAFETY ISSUE ON A 2012 MODEL WHY ISN'T IT A RECALL? DOES SOMEONE HAVE TO BE INJURED/KILLED BEFORE YOU ISSUE A RECALL? *TR
Mileage: 42,000
NOTICED RED WARNING LIGHT SYMBOL ON DASHBOARD (SEATED ICON WITH RED CIRCLE IN FRONT). LOOKED IT UP BECAUSE I HAD NO IDEA WHAT IT WAS. IT HAD BEEN GOING ON AND OFF FOR A FEW DAYS BUT TODAY IT STAYED ON 100% OF THE TIME. WAS INVOLVED IN ACCIDENT A FEW MONTHS AGO (OTHER DRIVER DROVE INTO MY RIGHT FRONT WHEEL CAUSING RIGHT HAND TO BE PUSHED INTO CENTER (AIRBAG REGION) OF STEERING WHEEL (HAND WENT INTO CENTER PIECE OF STEERING WHEEL AND THERE WAS NO AIRBAG DEPLOYMENT. IT LOOKS LIKE ISSUE HAS TO DO WITH CAR AND POSSIBLE REASON FOR NO AIRBAG DEPLOYMENT AT TIME OF ACCIDENT. *TR
Mileage: 50,000
A FEW DAYS AGO THE AIRBAG MALFUNCTION LIGHT TURNED ON UPON STARTING MY VEHICLE. NOT SURE WHAT THIS MEANT, I TOOK IT TO MY LOCAL JEEP DEALERSHIP IN CLEAR LAKE, TEXAS. WHEN I DROPPED MY CAR OFF, THE MAN SAID IT WOULD NOT BE READY TODAY. IT TOOK CLEAR LAKE DODGE A FULL 24 HOURS TO COMPLETE THIS FIX (AND THAT WAS AFTER BEGGING THE MANAGER TO HAVE MY CAR READY ON TIME, THEY WERE GOING TO PUSH IT BACK ANOTHER DAY). ON THE RECALL FORM IT SAID SHOULD ONLY TAKE 30 MINUTES FOR THIS FIX. I RECEIVED MY CAR AND THE CAR WAS PRESUMABLY FIXED SINCE THE WARNING LIGHT WAS NO LONGER ON. HOWEVER, WHEN I GET HOME, I REALIZE MY GARAGE KEY HAD BEEN STOLEN FROM MY VEHICLE. THIS WAS A DISASTER, AND I DID NOT FEEL THAT MY SAFETY WAS VALUED AS A PERSON MUCH LESS A PAYING CUSTOMER AT CLEAR LAKE DODGE. *TR
Mileage: 58,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THE AIRBAG WARNING LIGHT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIC MODULE NEEDED TO BE REPROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Mileage: 60,000
ACTIVE HEAD RESTRAINTS RECALL, I GOT THIS RECALL ALMOST A YEAR AGO NOW, AND NEVER GOT THE SECOND NOTICE OF PARTS BEING AVAILABLE TO FIX THIS ISSUE. I SEE OTHER PEOPLE HAVE ALSO HAD THIS ISSUE. COULD THIS POSSIBLY BE WHY MY AIR BAG LIGHT IS CONSTANTLY ON?? WHEN IS THE RECALL GOING TO BE ADDRESSED? *JS
Mileage: 40,000
IT HAPPENED A FEW TIMES BUT THE LAST TIME SHE WAS TURNING AT A LIGHT AND WHEN KEYS SWUNG THE IGNITION SHUT OFF CAUSING HER TO LOSE POWER STEERING AND SHE HIT ANOTHER VEHICLE. THE IGNITION IS VERY TOUCHY - JUST BY BARELY TOUCHING THE KEYS IT SHUTS OFF. I AM AFRAID FOR MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE. *TR
Mileage: 35,000
STARTED CAR IN THE AM ON THE WAY TO WORK AND AFTER 10 MINUTES THE AIR BAG IDIOT LIGHT FLASHES AND STAYS ON. IT IS GOING ON 10 DAYS AND THE LIGHT IS STILL ON . I WILL STOP BY THE DEALER TOMORROW 5-10-2014 TO SEE WHAT IS NEEDED AND IF THE CAR IS SAFE TO DRIVE. *TR
Mileage: 480,000
WHEN I BEGAN DRIVING TODAY I NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED ON THE DRIVERS SIDE IN THE ELECTRONICS CLUSTER. THERE HAS BEEN NO DAMAGE TO THE VEHICLE AND THE LIGHT JUST RANDOMLY CAME ON AND HAS REMAINED ON. *TR
Mileage: 41,000
2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG ALERT LIGHT MALFUNCTION AND ACTIVE HEAD RESTRAINTS RECALL NOTICE. *SMD THE CONSUMER STATED THE AIR BAD LIGHT RECENTLY ILLUMINATED. WHEN SHE WENT TO THE DEALER, SHE WAS INFORMED THE RECALL DID NOT APPLY TO HER VEHICLE. HOWEVER THE VEHICLE DID NEED AN OCCUPANT RESTRAINT CONTROL MODULE, WHICH WAS NOT COVERED UNDER THE RECALL. *JB
ON 3/25/14 I TOOK MY 2012 JEEP LIBERTY TO MY DEALER PLANET DODGE LOCATED AT 9975 NW. 12TH AVE. MIAMI, FL 33172 TO FIX THE RECALL N38 (AIR BAG). I WAS INFORMED BY LETTER THAT THE ACTIVE HEAD RESTRAINS (AHR) ON MY 2012 JEEP LIBERTY MAY NOT DEPLOY DURING A REAR END COLLISION. AS A RESULT, THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD. THE ONLY FEASIBLE SOLUTION FOR THIS PROBLEM IS TO REPLACE THE MODULE THAT CONTROLS THE AIR BAGS. UNFORTUNATELY CHRYSLER GROUP LLC IS ONLY REPLACING THE MODULE TO THE 2011 JEEP LIBERTY FREE OF CHARGE UNLIKE THE 2012 JEEP LIBERTY, WHICH THE COSTUMER HAS TO PAY FOR THE SAME LABOR. THE ONLY AUTHORIZE PROCEDURE TO "FIX" THE PROBLEM IS TO "REPROGRAM" THE MODULE, NOT REPLACE IT, WHICH DIDN'T FIX THE PROBLEM BECAUSE THE AIR BAG LIGHT IS STILL ON. I'M EXTREMELY UPSET WITH THIS SITUATION BECAUSE CHRYSLER GROUP LLC IS NOT COMPLYING WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, PUTTING AT RISK THE SAFETY OF MY FAMILY. *TR
BACK IN NOVEMBER I RECEIVED SAFETY RECALL N38. TO DATE THERE HAS BEEN NO REMEDY FOR THIS PROBLEM. I AM CONCERNED WITH THE AMOUNT OF TIME THAT IS LAPSING WITHOUT A RESOLUTION TO THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN *TR
AIRBAG LIGHT IS ON CONSTANTLY. DEALER CLAIMS THAT THE ORC MODULE IS BAD, BUT IT IS NOT COVERED BY THE RECALL (N38) THAT STATES THAT "JEEP WILL ... REPLACE THE ORC MODULE FREE OF CHARGE". THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAS NOT BEEN SUBJECTED TO ANY ABUSE OR DAMAGE. *TR
Mileage: 38,000
2012 JEEP LIBERTY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ACTIVE HEAD RESTRAINTS RECALL NOTICE. *SMD THE LAWYER STATED, HIS CLIENT TOOK THE VEHICLE TO THE DEALER TO BE SERVICED FOR AN AIR BAG WARNING LIGHT. UNFORTUNATELY, THE SERVICE DEPARTMENT WAS UNABLE TO FIX THE PROBLEM AND HAD TO REPLACE THE REQUIRED ORC MODULE. CHRYSLER REFUSED TO REIMBURSE THE CONSUMER, BECAUSE THERE WAS NOT A SUFFICIENT REPAIR FOR THE PROBLEM.
WHILE I WAS DRIVING ON I-70 E, I NOTICED THAT THE VEHICLE APPROACHING ME FROM BEHIND, WAS TRAVELING AT A HIGH RATE OF SPEED SO I SWERVED TO THE RIGHT SHOULDER AND THE OTHER VEHICLE SWERVED TO THE LEFT LANE AND THEN BACK ACROSS THE RIGHT LANE OVER TO THE SHOULDER AND STRUCK MY 2012 JEEP LIBERTY ON THE DRIVERS SIDE FROM THE FRONT TO THE REAR PROBABLY AT A SPEED BETWEEN 60 - 75. WITH THAT IMPACT I RECEIVED WHIPLASH & INJURY TO MY LEFT ARM, LEFT HAND, NECK & SHOULDER. I DID NOT RECEIVED A RECALL NOTICE N38 UNTIL LATE DECEMBER 2013 AND THE ACCIDENT OCCURRED ON SEPTEMBER 3, 2013, SO I CALLED CHRYSLER AND TOLD THEM ABOUT THE ACCIDENT AND ASKED IF THIS RECALL COULD EFFECT THE AIR BAG FROM NOT DEPLOYING, THE LADY DIDN'T KNOW AND SAID SHE WOULD FILE A REPORT. I RECEIVED A LETTER STATING, "WHILE THE PURPOSE OF THE AIR BAG IS TO DEPLOY WHEN THE MAJOR DIRECTION OF THE IMPACT IS FROM THE FRONT OF THE VEHICLE TOWARDS THE BACK OF THE VEHICLE" & "THE VEHICLE DAMAGE MAY LEAD YOU TO BELIEVE THAT THE AIR BAG SHOULD HAVE DEPLOYED, HOW EVER, THIS CAN BE DECEIVING." IT ALSO STATED THAT LARGE AMOUNTS OF FENDER OR SHEET METAL DAMAGE INDICATE THAT THE CRUMPLE ZONE IN THE FRONT OF THE VEHICLE DID THEIR JOB AND AS A RESULT THE AIR BAGS WERE NOT NEEDED. SO I PLACED TWO DIFFERENT CALLS TO CHRYSLER DEALERS AND ALSO WENT IN PERSON TO ONE AND ASK THEM "IF I DIDN'T GET THIS RECALL FIXED, (WHICH THE RECALL NOTICE HAD NOT BEEN SENT OUT WHEN THE ACCIDENT HAPPENED) IF IT COULD CAUSE THE AIR BAG NOT TO DEPLOY," AND ALL THREE OF THE MEN TOLD ME YES IT COULD CAUSE THE AIR BAGS NOT TO DEPLOY OR SOMETHING EVEN WORST, WHICH THE ONE MAN STATED "IT COULD EVEN KILL YOU." I BELIEVE AS HARD AS I WAS HIT, AND WITH THE INJURIES I RECEIVED, THAT THE AIR BAGS SHOULD OF DEPLOYED AND MAYBE I WOULDN'T HAVE BEEN INJURED AS MUCH. IT HAS BEEN OVER 4 MONTHS SINCE THE ACCIDENT AND MY INJURIES ARE STILL PRESENT. SINCERELY *TR
AIR BAG LIGHT STAYS ON. DEALER SAYS IT IS NOT PART OF THE N28 RECALL. *TR
Mileage: 41,000
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,999.
Mileage: 16,999
LAST WEEK THE AIRBAG WARNING LIGHT STAYED ON. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT. ON 28 OCT, THE DEALER STATED THAT THERE WAS A RECALL TO FIX THE OCCUPANT RESTRAINT MODULE; HOWEVER, THERE WAS NO PART AVAILABLE TO FIX IT. I WENT ONLINE AND RESEARCHED N38 RECALL. IT SEEMS THAT THIS WAS RELEASED ON JULY 2ND (BOUGHT THE CAR JULY 5), AND ACCORDING TO CHRYSLER RECALL WOULD START IN AUGUST. I NEVER RECEIVE ANY NOTIFICATION ABOUT THIS RECALL. IT IS NOW OCT AND SO FAR THERE ARE NO PARTS TO FIX THIS ISSUE. I CAN BE REAR ENDED AND AIRBAG WOULD NOT DEPLOY DUE TO THIS ISSUE! *TR
Mileage: 21,700
ON 3/29/13 THE AIRBAG LIGHT CAME ON THE DASHBOARD AND I TOOK IT TO THE DEALERSHIP RECEIVED A LONER AND THEY CALLED ME THE NEXT DAY SAYING THE CAR WAS FIXED. THEY CONDUCTED: 1) MULTI-POINT INSPECTION, 2) REPLACED THE ORC MODULE, STATED 3) THAT THERE WAS IN FACT AN ELECTRICAL ISSUE WHICH WAS AN INTERNAL FAILURE IN THE VEHICLE. NHTSA HAS NOW FORCED THE MANUFACTURER TO ISSUE A RECALL AND IN THE NOTICE, ALL THE NOTICE STATES AS A REMEDY IS REPETITIVE OF THE WORK THE WORK DONE ON THE VEHICLE IN MARCH. IN ADDITION, IF THE MANUFACTURER DOES NOT HAVE THE PARTS AS STATED IN THE NOTICE, HOW COULD THEY HAVE FIXED THE PROBLEM IN MARCH THEN? MY VEHICLE IS DEFECTIVE AND NO ONE HAS COME FORWARD TO REASSURE ME THAT UPON COLLISION THE AIRBAGS WILL DEPLOY AND THERE WON'T BE ANY SUCH MECHANICAL FAILURE AS STATED IN THE RECALL. *TR
Mileage: 11,250
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE DEALER ADVISED THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR THREE TO FOUR MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
I STARTED MY 2012 JEEP LIBERTY 4 DAYS AGO AND THE AIRBAG LIGHT STAYED ON. WHY WOULD A 2012 JEEP HAVE THIS PROBLEM, I PURCHASED THIS VEHICLE WHEN IT HAD 29,538 MILES ON IT. IT NOW HAS 39,300 MILES ON IT, SO IT IS OUT OF WARRANTY AND MY EXTENDED WARRANTY DOES NOT COVER THIS ISSUE WITH THE AIRBAG. I DON'T HAVE THE $95 TO DIAGNOSIS THIS ISSUE, THE $95 IS ONLY FOR DIAGNOSIS. I HOPE THERE WILL BE A RECALL OR SOMETHING FOR THIS ISSUE SOON. AS OF RIGHT NOW, I HAVE NO AIRBAG SYSTEM. *TR
Mileage: 39,000
WHILE DRIVING CAR, THE AIRBAG LIGHT CAME ON. INSTRUCTIONS IN OWNER'S MANUAL STATES TO TAKE TO DEALER IMMEDIATELY FOR REPAIR. CALLED DEALER AND HAVE APPOINTMENT ON AUGUST 12. *TR
Mileage: 39,479
AFTER STARTING MY VEHICLE AND PUTTING IT INTO REVERSE, MY AIRBAG LIGHT CAME ON. IT IS NOW STAYING ON SOLID AND IS NOT BLINKING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY JEEP, AND THEY TOLD ME TO SCHEDULE AN APPOINTMENT AND THEY COULD GET ME IN TO MAKE SURE IT IS NOT AN ISSUE OF A RABBIT OR A RODENT CHEWING UP THE WIRES, AND THEN THEY WILL DECIDE IF ITS A SAFETY ISSUE. BUT IN THE MEANTIME ALL IN ONE BREATH, THEY TOLD ME MY VEHICLE IS SAFE TO DRIVE. THERE WAS NOT, AND HAS NOT BEEN ANYTHING IN MY PASSENGER SEAT SINCE ALMOST 24 HOURS AGO. *TR
Mileage: 23,000
TURNED THE CAR ON AND THE AIRBAG LIGHT CAME ON. STAYED ON THE ENTIRE TIME I WAS DRIVING. *TR
Mileage: 37,000
PASSENGER AIR BAG LIGHT WONT TURN OFF FROM DASH BOARD AND LIGHT FROM UNDER THE RADIO. NO ISSUES AS FAR AS AIRBAGS DEPLOYING. *TR
Mileage: 23,000
I'VE BEEN DRIVING MY JEEP AROUND TO WORK AND HOME EVERYDAY AND I NOTICE THE PASSENGER AIR BAG LIGHT FLASHES WHERE IT SAYS IT'S OFF. TODAY 2/17/2013 I DROVE 100 MILES FROM A SMALL TRIP AND THE LIGHT WAS ON THE ENTIRE TIME I WAS DRIVING. I HAVEN'T HAD ANY ACCIDENTS. *TR
Mileage: 9,300
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS SHE NOTICED THAT THE AIR BAG WARNING LIGHT HAD ILLUMINATED FOR THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND ALSO INFORMED HER THAT THERE WAS A WEIGHT THRESHOLD FOR THE FRONT SEAT. THE MANUFACTURER WAS CONTACTED AND A REPRESENTATIVE WAS SENT OUT TO INVESTIGATE THE VEHICLE. AFTER DIAGNOSIS THEY REPORTED THAT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE EITHER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CURRENT MILEAGE WAS APPROXIMATELY 53,036.
Mileage: 3,000
AIR BAG WARNING INDICATOR LAMP LIT. *TR
Mileage: 15,000
AIR BAG WARNING INDICATOR LIGHT CAME ON FOR NO REASON. *JS
Mileage: 18,202
AIR BAG LIGHTS STAY ON CONTINOUSLY. MANUFACTURE DATE 10/2011. SUSPECT CLOCKSPRING SINCE JEEP WRANGLER HAS THIS PROBLEM. *TR
Mileage: 6,450