18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 18 of 18
May 25, 2018 103,000 mi

THE FRONT AND REAR CROSS BARS ARE SEVERELY RUSTED. MY MECHANIC TOLD ME THIS IS RUST IS NOT COMMON WEAR AND TEAR, BUT A POORLY MADE OR CHOSEN PART BY MY MANUFACTURER, JEEP / CHRYSLER. HE SAID MY VEHICLE IS UNSAFE TO DRIVE UNTIL THIS IS FIXED. WHILE THE CROSS BARS ARE COVERED UNDER AN EXTENDED WARRANTY THE BOLTS AND CONTROL ARMS (ALSO SEVERELY AND DANGEROUSLY RUSTED) ARE NOT. I AM OUT THOUSANDS OF DOLLARS BECAUSE JEEP WAS TOO CHEAP TO CHOOSE A QUALITY PART. MY VIN IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 25, 2018 103,000 mi

THE FRONT AND REAR CROSS BARS ARE SEVERELY RUSTED. MY MECHANIC TOLD ME THIS IS RUST IS NOT COMMON WEAR AND TEAR, BUT A POORLY MADE OR CHOSEN PART BY MY MANUFACTURER, JEEP / CHRYSLER. HE SAID MY VEHICLE IS UNSAFE TO DRIVE UNTIL THIS IS FIXED. WHILE THE CROSS BARS ARE COVERED UNDER AN EXTENDED WARRANTY THE BOLTS AND CONTROL ARMS (ALSO SEVERELY AND DANGEROUSLY RUSTED) ARE NOT. I AM OUT THOUSANDS OF DOLLARS BECAUSE JEEP WAS TOO CHEAP TO CHOOSE A QUALITY PART. MY VIN IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 17, 2017 100,000 mi

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT 4X4. WHILE ATTEMPTING TO MOVE THE VEHICLE, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME DISPLAYED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE SUBFRAMES OF THE ENGINE MOUNT, THE SHOCK MOUNT, AND THE ENTIRE UNDERCARRIAGE WERE RUSTED TO THE POINT WHERE THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT WAS INFORMED THAT THE SUBFRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Aug 17, 2017 100,000 mi

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT 4X4. WHILE ATTEMPTING TO MOVE THE VEHICLE, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME DISPLAYED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE SUBFRAMES OF THE ENGINE MOUNT, THE SHOCK MOUNT, AND THE ENTIRE UNDERCARRIAGE WERE RUSTED TO THE POINT WHERE THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT WAS INFORMED THAT THE SUBFRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Dec 28, 2016 104,000 mi

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE HAVING ROUTINE SERVICE TO THE VEHICLE, A CONSIDERABLY AMOUNT OF RUST AND ROT WAS NOTICED ON THE ENGINE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME WAS ROTTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.

Dec 28, 2016 104,000 mi

TL* THE CONTACT OWNS A 2009 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE HAVING ROUTINE SERVICE TO THE VEHICLE, A CONSIDERABLY AMOUNT OF RUST AND ROT WAS NOTICED ON THE ENGINE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME WAS ROTTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.

May 12, 2016 20,800 mi

2009 JEEP PATRIOT 4X4, 20,800 MILES BAD ENOUGH I HAD TO REPLACE THE FRONT LEFT LOWER BALL JOINT AT THIS LOW MILEAGE, BUT WHILE IN THE SHOP MY MECHANIC CALLS ME TO INFORM ME THAT THE K-FRAME IS ROTTED OUT AND NEEDS TO BE REPLACED. A K FRAME OR CROSS MEMBER ON A CAR IS THE PART OF THE CAR'S FRAME BOLTED BENEATH THE UNDERSIDE OF THE VEHICLE. THE K CROSS MEMBER, WHICH FEATURES ENGINE MOUNTS, IS USED TO SUPPORT A LONGITUDINALLY MOUNTED TRANSMISSION. THE K FRAME ENABLES BETTER HANDLING AND ALIGNMENT WITH RESPECT TO SUSPENSION. HE TELLS ME TO CALL THE DEALER AND THAT IT SHOULD BE UNDER WARRANTY. I CALL TWO DEALERSHIPS WITHOUT A RETURN PHONE CALL AND THEN CALL CHRYSLER. NOPE, NOT COVERED UNDER WARRANTY AND THEY ARE UNWILLING TO ASSIST IN THE COST TO REPAIR. DID I MENTION IT ONLY HAS 20,800 MILES?

May 12, 2016 20,800 mi

2009 JEEP PATRIOT 4X4, 20,800 MILES BAD ENOUGH I HAD TO REPLACE THE FRONT LEFT LOWER BALL JOINT AT THIS LOW MILEAGE, BUT WHILE IN THE SHOP MY MECHANIC CALLS ME TO INFORM ME THAT THE K-FRAME IS ROTTED OUT AND NEEDS TO BE REPLACED. A K FRAME OR CROSS MEMBER ON A CAR IS THE PART OF THE CAR'S FRAME BOLTED BENEATH THE UNDERSIDE OF THE VEHICLE. THE K CROSS MEMBER, WHICH FEATURES ENGINE MOUNTS, IS USED TO SUPPORT A LONGITUDINALLY MOUNTED TRANSMISSION. THE K FRAME ENABLES BETTER HANDLING AND ALIGNMENT WITH RESPECT TO SUSPENSION. HE TELLS ME TO CALL THE DEALER AND THAT IT SHOULD BE UNDER WARRANTY. I CALL TWO DEALERSHIPS WITHOUT A RETURN PHONE CALL AND THEN CALL CHRYSLER. NOPE, NOT COVERED UNDER WARRANTY AND THEY ARE UNWILLING TO ASSIST IN THE COST TO REPAIR. DID I MENTION IT ONLY HAS 20,800 MILES?

Nov 9, 2015 130,000 mi

THE DRIVER'S SIDE FRAME IS COMPLETELY RUSTED OUT AFTER ONLY SIX YEARS OF DRIVING.

Nov 9, 2015 130,000 mi

THE DRIVER'S SIDE FRAME IS COMPLETELY RUSTED OUT AFTER ONLY SIX YEARS OF DRIVING.

Sep 20, 2013 22,969 mi

WATER WAS LEAKING FROM THE FRONT DOME LIGHT AND REAR AND FRONT DRIVER'S FLOOR BED WAS SOAKED WITH WATER. THE VEHICLE HAS A SUNROOF AND WE HAVE READ ABOUT MANY PEOPLE HAVING THIS SAME PROBLEM. CONTACTED JEEP VEHICLE WAS 2 MONTHS OUT OF WARRANTY AND THEY REFUSED TO DO ANYTHING. TOLD US TO TAKE IT TO A JEEP DEALER AND GET IT FIXED OURSELVES. MANY PEOPLE HAVE DONE THIS MULTIPLES TIMES AND THEIR CARS STILL LEAK. JEEP IS STILL LEAKING ON THE FLOOR BEDS. THEY ARE SOAKED ON DRIVER'S SIDE. IT DOESN'T EVEN HAVE TO RAIN AND JUST THE DEW ON THE CAR CAUSES THE FLOOR TO BE WET. WE FEAR ELECTRICAL DAMAGE THAT CAN CAUSE FAULT OF VEHICLE RESULTING IN INJURY, MOLD, AND RUSTING OUT. SOMETHING NEEDS TO BE DONE ABOUT THIS! *TR

Sep 20, 2013 22,969 mi

WATER WAS LEAKING FROM THE FRONT DOME LIGHT AND REAR AND FRONT DRIVER'S FLOOR BED WAS SOAKED WITH WATER. THE VEHICLE HAS A SUNROOF AND WE HAVE READ ABOUT MANY PEOPLE HAVING THIS SAME PROBLEM. CONTACTED JEEP VEHICLE WAS 2 MONTHS OUT OF WARRANTY AND THEY REFUSED TO DO ANYTHING. TOLD US TO TAKE IT TO A JEEP DEALER AND GET IT FIXED OURSELVES. MANY PEOPLE HAVE DONE THIS MULTIPLES TIMES AND THEIR CARS STILL LEAK. JEEP IS STILL LEAKING ON THE FLOOR BEDS. THEY ARE SOAKED ON DRIVER'S SIDE. IT DOESN'T EVEN HAVE TO RAIN AND JUST THE DEW ON THE CAR CAUSES THE FLOOR TO BE WET. WE FEAR ELECTRICAL DAMAGE THAT CAN CAUSE FAULT OF VEHICLE RESULTING IN INJURY, MOLD, AND RUSTING OUT. SOMETHING NEEDS TO BE DONE ABOUT THIS! *TR

Dec 6, 2012 74,000 mi

JUST PURCHASED THE 2009 JEEP PATRIOT FOR MY SON, IT RAINED AND IT IS LEAKING WATER IN THE DOME LIGHTS AND BEHIND THE ACCELERATOR. I AM SCARED THERE WILL BE ELECTRICAL DAMAGE AS WELL AS MOLD AND MILDEW. I HAVE STARTED LOOKING UP ISSUES ONLINE AND HAVE FOUND MANY PEOPLE HAVING THE SAME ISSUES. SHOULDN'T JEEP BE HELD RESPONSIBLE???? *TR

Dec 6, 2012 74,000 mi

JUST PURCHASED THE 2009 JEEP PATRIOT FOR MY SON, IT RAINED AND IT IS LEAKING WATER IN THE DOME LIGHTS AND BEHIND THE ACCELERATOR. I AM SCARED THERE WILL BE ELECTRICAL DAMAGE AS WELL AS MOLD AND MILDEW. I HAVE STARTED LOOKING UP ISSUES ONLINE AND HAVE FOUND MANY PEOPLE HAVING THE SAME ISSUES. SHOULDN'T JEEP BE HELD RESPONSIBLE???? *TR

May 18, 2011 10,000 mi

NUMEROUS PROBLEMS WITH WATER LEAKING THROUGH THE DOME LIGHT AND ONTO ALL ELECTRICAL PANELS ON THE DASHBOARD. BROUGHT THE VEHICLE TO THE JEEP DEALER WHO CLAIMED THEY CLEANED THE SUNROOF DRAINAGE TUBES BUT THIS DID NOT SOLVE THE LEAK PROBLEM. JEEP REFUSES TO COVER THIS PROBLEM UNDER TERMS OF WARRANTY. *TR

May 18, 2011 10,000 mi

NUMEROUS PROBLEMS WITH WATER LEAKING THROUGH THE DOME LIGHT AND ONTO ALL ELECTRICAL PANELS ON THE DASHBOARD. BROUGHT THE VEHICLE TO THE JEEP DEALER WHO CLAIMED THEY CLEANED THE SUNROOF DRAINAGE TUBES BUT THIS DID NOT SOLVE THE LEAK PROBLEM. JEEP REFUSES TO COVER THIS PROBLEM UNDER TERMS OF WARRANTY. *TR

Mar 3, 2011

ROOF LEAKS WHEN IT RAINS. IT HAS DONE THIS THREE TIMES WITH A SUBSTANTIAL AMOUNT OF WATER LEAKING THROUGH THE MAP LIGHT. FIRST LEAK IN SEPTEMBER 2010 LAST LEAK WAS 3/1/11. *TR

Mar 3, 2011

ROOF LEAKS WHEN IT RAINS. IT HAS DONE THIS THREE TIMES WITH A SUBSTANTIAL AMOUNT OF WATER LEAKING THROUGH THE MAP LIGHT. FIRST LEAK IN SEPTEMBER 2010 LAST LEAK WAS 3/1/11. *TR