This Problem Across All Years
AS I WAS DRIVING HOME FROM WORK IN A THUNDERSTORM AT 2AM ON THE HIGHWAY AT 65 MILES PER HOUR, THE DOME LIGHT BEGAN POURING WATER LIKE A WATERFALL ALL OVER ME, THE RADIO, THE SHIFTER, AND MY IPHONE WHICH WAS IN THE CUP HOLDER. THE NEXT DAY I CALLED THE LOCAL DEALER TO ENACT MY 5 YEAR 50,000 MILE WARRANTY AND SCHEDULE SERVICE. I WAS INFORMED THAT THEY DO NOT HAVE ANYONE AVAILABLE TO WORK ON MY LEAK UNTIL 3 WEEKS FROM NOW. ADDITIONALLY THE SERVICE IS NOT UNDER WARRANTY AS WINDOW SEALS ARE ONLY COVERED FOR 3 YEARS 35,000 MILES. MY CONCERN IS NOT ONLY ONE OF BAD CUSTOMER SERVICE FROM JEEP'S POINT OF VIEW, BUT ALSO SAFETY AS IT IS VERY DISTRACTING TO DRIVE WHILE BEING SOAKED WITH WATER. THE WATER COULD ALSO CAUSE OTHER DAMAGES TO THE VEHICLE WHICH COULD RESULT IN A CRASH OR FIRE. *JS
AS I WAS DRIVING HOME FROM WORK IN A THUNDERSTORM AT 2AM ON THE HIGHWAY AT 65 MILES PER HOUR, THE DOME LIGHT BEGAN POURING WATER LIKE A WATERFALL ALL OVER ME, THE RADIO, THE SHIFTER, AND MY IPHONE WHICH WAS IN THE CUP HOLDER. THE NEXT DAY I CALLED THE LOCAL DEALER TO ENACT MY 5 YEAR 50,000 MILE WARRANTY AND SCHEDULE SERVICE. I WAS INFORMED THAT THEY DO NOT HAVE ANYONE AVAILABLE TO WORK ON MY LEAK UNTIL 3 WEEKS FROM NOW. ADDITIONALLY THE SERVICE IS NOT UNDER WARRANTY AS WINDOW SEALS ARE ONLY COVERED FOR 3 YEARS 35,000 MILES. MY CONCERN IS NOT ONLY ONE OF BAD CUSTOMER SERVICE FROM JEEP'S POINT OF VIEW, BUT ALSO SAFETY AS IT IS VERY DISTRACTING TO DRIVE WHILE BEING SOAKED WITH WATER. THE WATER COULD ALSO CAUSE OTHER DAMAGES TO THE VEHICLE WHICH COULD RESULT IN A CRASH OR FIRE. *JS
WHEN I GET UP TO SPEEDS BETWEEN 50-60MPH, I FEEL OUTSIDE AIR COMING THROUGH THE STEERING WHEEL COLUMN. THIS WINTER IT'S BEEN EXTREMELY COLD AND I'M NEEDING TO MOVE MY HANDS TOWARDS THE TOP OF THE STEERING WHEEL TO AVOID THE COLD AIR LEAKING IN. WHEN I MAKE SHARP TURNS BETWEEN 25-45MPH, I GET MORE COLD AIR COMING IN AS IF I OPENED A WINDOW. I NEED TO CRANK UP THE HEAT IN ORDER TO AVOID GETTING COLD MYSELF. I AM FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY TO AVOID THE COLD AIR. I TOOK IT TO A DEALERSHIP WHO SAID OH IT'S THE WINDSHIELD, SO THEY REPLACED THAT. IN THE MEANTIME I DROVE A 2011 CALIBER HOME AND IT WAS EVEN WORSE, THERE WAS SO MUCH AIR LEAKING OUT FROM THE STEERING WHEEL AND THE SUN ROOF WAS LEAKING AIR AS WELL. I TOLD THIS TO THE MANAGER (JERK) [XXX] WHO SAID WELL THAT'S THE WAY THEY ARE MADE. WELL IT WASN'T THE WINDSHIELD, THE MANAGER [XXX] AT ROBERSON SAID THAT'S HOW THE VEHICLES ARE MADE. I REALLY THINK THIS IS FACTORY DEFECT, THERE SHOULD BE NO OUTSIDE AIR COMING INTO A 2010 JEEP PATRIOT AT HIGH RATE OF SPEED UNLESS A WINDOW IS OPEN. I AM VERY UPSET THAT I EVEN BOUGHT THIS JEEP, BECAUSE BOTTOM LINE SERVICE MEN ARE MEAN. WHEN I SAT AT ROBERSON WAITING FOR MY JEEP THERE WERE 3 OTHER WOMEN WAITING FOR THEIR VEHICLES AND THEY HAD COMPLAINTS. THIS IS A SAFETY ISSUE, BECAUSE I'M BEING FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY, CRANKING UP THE HEATER FULL BLAST TO COUNTER ACT THE COLD AIR LEAKING IN(CREATES A LOUD NOISE UNABLE TO HEAR TRAFFIC) AND MY THIGHS ARE FREEZING BY THE TIME I GET TO WORK. GOD, SUMMER IS GOING TO BE A NIGHTMARE!!! THANKS T&C IN WILSONVILLE FOR SELLING ME A DEFECTIVE VEHICLE. I WANT THIS ISSUE FIXED OR GIVE ANOTHER JEEP PATRIOT THAT DOESN'T HAVE THIS ISSUE.....THIS IS WRONG I DROVE MY HONDA CIVIC FOR 12 YEARS NEVER HAD ANY PROBLEMS...I KICK MYSELF FOR BUYING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
WHEN I GET UP TO SPEEDS BETWEEN 50-60MPH, I FEEL OUTSIDE AIR COMING THROUGH THE STEERING WHEEL COLUMN. THIS WINTER IT'S BEEN EXTREMELY COLD AND I'M NEEDING TO MOVE MY HANDS TOWARDS THE TOP OF THE STEERING WHEEL TO AVOID THE COLD AIR LEAKING IN. WHEN I MAKE SHARP TURNS BETWEEN 25-45MPH, I GET MORE COLD AIR COMING IN AS IF I OPENED A WINDOW. I NEED TO CRANK UP THE HEAT IN ORDER TO AVOID GETTING COLD MYSELF. I AM FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY TO AVOID THE COLD AIR. I TOOK IT TO A DEALERSHIP WHO SAID OH IT'S THE WINDSHIELD, SO THEY REPLACED THAT. IN THE MEANTIME I DROVE A 2011 CALIBER HOME AND IT WAS EVEN WORSE, THERE WAS SO MUCH AIR LEAKING OUT FROM THE STEERING WHEEL AND THE SUN ROOF WAS LEAKING AIR AS WELL. I TOLD THIS TO THE MANAGER (JERK) [XXX] WHO SAID WELL THAT'S THE WAY THEY ARE MADE. WELL IT WASN'T THE WINDSHIELD, THE MANAGER [XXX] AT ROBERSON SAID THAT'S HOW THE VEHICLES ARE MADE. I REALLY THINK THIS IS FACTORY DEFECT, THERE SHOULD BE NO OUTSIDE AIR COMING INTO A 2010 JEEP PATRIOT AT HIGH RATE OF SPEED UNLESS A WINDOW IS OPEN. I AM VERY UPSET THAT I EVEN BOUGHT THIS JEEP, BECAUSE BOTTOM LINE SERVICE MEN ARE MEAN. WHEN I SAT AT ROBERSON WAITING FOR MY JEEP THERE WERE 3 OTHER WOMEN WAITING FOR THEIR VEHICLES AND THEY HAD COMPLAINTS. THIS IS A SAFETY ISSUE, BECAUSE I'M BEING FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY, CRANKING UP THE HEATER FULL BLAST TO COUNTER ACT THE COLD AIR LEAKING IN(CREATES A LOUD NOISE UNABLE TO HEAR TRAFFIC) AND MY THIGHS ARE FREEZING BY THE TIME I GET TO WORK. GOD, SUMMER IS GOING TO BE A NIGHTMARE!!! THANKS T&C IN WILSONVILLE FOR SELLING ME A DEFECTIVE VEHICLE. I WANT THIS ISSUE FIXED OR GIVE ANOTHER JEEP PATRIOT THAT DOESN'T HAVE THIS ISSUE.....THIS IS WRONG I DROVE MY HONDA CIVIC FOR 12 YEARS NEVER HAD ANY PROBLEMS...I KICK MYSELF FOR BUYING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE THROUGH THE ROOF, DAMAGING THE OVERHEAD LIGHT AND THE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO HAVE A DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE THROUGH THE ROOF, DAMAGING THE OVERHEAD LIGHT AND THE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO HAVE A DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
SUNROOF IS LEAKING INTO CABIN OF VEHICLE THROUGH DOME LIGHT. *TR
SUNROOF IS LEAKING INTO CABIN OF VEHICLE THROUGH DOME LIGHT. *TR
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT THERE WAS A WATER LEAKAGE WITHIN THE REAR TRUNK AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR DIFFERENT OCCASIONS FOR REPAIRS HOWEVER, THE REMEDY FAILED TO CORRECT THE CONTINUOUS DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT THERE WAS A WATER LEAKAGE WITHIN THE REAR TRUNK AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR DIFFERENT OCCASIONS FOR REPAIRS HOWEVER, THE REMEDY FAILED TO CORRECT THE CONTINUOUS DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
TL*THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT EVERYTIME IT RAINED, THE VEHICLE ACCUMULATED WATER ON THE INSIDE AND MOLD WAS FORMING. THE CONTACT STATED THAT THE WATER WAS GETTING INTO THE VEHICLE THROUGH THE INTERIOR LIGHTING IN THE REAR OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 21,810. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 12/23/10*LJ UPDATED 01/04/11*JB
TL*THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT EVERYTIME IT RAINED, THE VEHICLE ACCUMULATED WATER ON THE INSIDE AND MOLD WAS FORMING. THE CONTACT STATED THAT THE WATER WAS GETTING INTO THE VEHICLE THROUGH THE INTERIOR LIGHTING IN THE REAR OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 21,810. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 12/23/10*LJ UPDATED 01/04/11*JB