High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it
Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer to have NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) recall repair completed. The contact stated that the recall repair was completed; however, the air bag warning light remained illuminated. The dealer was contacted and made aware of the failure; however, the contact was informed that further diagnosis needed to be made later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.
The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer to have NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) recall repair completed. The contact stated that the recall repair was completed; however, the air bag warning light remained illuminated. The dealer was contacted and made aware of the failure; however, the contact was informed that further diagnosis needed to be made later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.
On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.
On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.
Touch screen control has gone black and isn't accessible. The back up camera is no longer working. This vehicle has a lot of blind spots without a rearview camera. All setting have also switched to Canadian metrics-milage, tire pressure, speedometer etc. The seat belts also don't always lock in. Some times they lock in other times you have to punch in the button to try and get the locking mechanism to engage.
Touch screen control has gone black and isn't accessible. The back up camera is no longer working. This vehicle has a lot of blind spots without a rearview camera. All setting have also switched to Canadian metrics-milage, tire pressure, speedometer etc. The seat belts also don't always lock in. Some times they lock in other times you have to punch in the button to try and get the locking mechanism to engage.
I could not buckle the front driver side seat belt. It felt like it was locked shut.
I could not buckle the front driver side seat belt. It felt like it was locked shut.
THE REAR SEAT BELTS RECOGNIZE SOMEONE IS IN THE BACK SEAT WHEN THERE IS NOTHING IN THE BACK SEAT. THE SEAT BELTS HAVE TO BE FASTENED AT ALL TIMES (WITH OR WITHOUT A PASSENGER IN THE BACK SEAT). IF ONE PERSON IS IN THE BACK SEAT BUCKED, THE OTHER SPOTS WILL CONTINUOUSLY "DING" UNTIL THE SEAT BELTS ARE FASTENED. THIS HAS BEEN ONGOING FROM 1 WEEK AFTER THE CAR WAS PURCHASED (AUG 2018)
THE REAR SEAT BELTS RECOGNIZE SOMEONE IS IN THE BACK SEAT WHEN THERE IS NOTHING IN THE BACK SEAT. THE SEAT BELTS HAVE TO BE FASTENED AT ALL TIMES (WITH OR WITHOUT A PASSENGER IN THE BACK SEAT). IF ONE PERSON IS IN THE BACK SEAT BUCKED, THE OTHER SPOTS WILL CONTINUOUSLY "DING" UNTIL THE SEAT BELTS ARE FASTENED. THIS HAS BEEN ONGOING FROM 1 WEEK AFTER THE CAR WAS PURCHASED (AUG 2018)