2022 JEEP WAGONEER Electrical System Problems

89 complaints about Electrical System

89
Complaints
3
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (89)

Jan 6, 2026

On two separate occasions within 2 months of each other, the low battery/voltage warning appeared and shortly thereafter, every warning light in the dash came on and various messages appeared on screen stating that there were power/electrical issues. The car then shut down and died while in motion. Extremely dangerous as in the first instance, the vehicle was in the White Mountains region of New Hampshire (on a main road, Rt. 16), with no cell reception, cold weather, and at night, leaving us stranded. The second occasion happened on a busy highway with my wife and young daughter in the car. We were able to get off the highway when the warning lights came on; however, the car died in Downtown Boston, at night, in the winter (December). the first time this happened, the car was towed, a "software update" was done, and we were back on the road. then less than 2 months later, the same thing happened, and is this time diagnosed as the eTorque motor. There is an open NHTSA investigation for this exact issue. Investigation:PE24018

Dec 18, 2025

Rearview and 360-degree surround camera intermittently fails or displays a blank/no image when reverse is selected. Failure behavior matches NHTSA recalls 23V-577 and 24V-436 for the same model, but this VIN is excluded from the recall population. Issue affects rear visibility and compliance with FMVSS 111. Dealer and manufacturer have been notified.

Dec 5, 2025

I was driving through the parking lot at my daughter’s school, and the vehicle shut off entirely when going at slow speeds. The vehicle lost all power steering, and braking was more difficult. Stopped safely, and the vehicle wouldn’t restart. Dealership confirmed it was a failure of the 48v battery system.

Nov 26, 2025

On 2/11/2025 while at a stop light the vehicle stalled and I had to restart the vehicle when the light turned green. An hour later it happened again. At that point my husband and I took my Wagoneer to the dealership. They determined the vehicle needed a new battery. Then on 2/13/2025 I went to my vehicle in the garage and it had "bricked out". I could not start it at all. I had to have a tow truck bring the vehicle back to the dealership and they again replaced the battery. On 11/26/2025 again while at a stop light the vehicle stalled and I had to restart the vehicle when the light turned green. A little while later on the same day I was at a stop light and I felt the vehicle start to stall, but the light turned green so I stepped firmly on the gas and the vehicle hesitantly went forward. This issue is recurring despite the dealership's efforts to address it.

Nov 25, 2025

Hi, I need to bring my 2022 Wagoneer back in for service. I was just in the shop a few days ago for a persistent check engine light, and the issue has returned. The check engine light came back on four days after I picked up the vehicle. This morning the vehicle stalled twice at a complete stop. The front headlights flickered and the engine shut off, but the electronics inside stayed on. I had to press the Start button to restart the engine. I also received a “Start/Stop Unavailable” message. Because this is now a repeat failure, combined with a safety-related stall, I need the vehicle fully rechecked for: ESS/Start-Stop system malfunction Auxiliary battery condition Battery current sensor BMS/charging system PCM software updates Any TSBs related to stalling or ESS on the 2022 Wagoneer Please document this as a repeat repair attempt, and if needed, I would like this escalated to a Stellantis Case Manager since the issue is safety-related and occurred immediately after a previous repair. Please let me know the earliest available appointment. Thank you.

Nov 18, 2025

I was driving down the road at 35 MPH when the Service Electric Power Steering (EPS) Message On Instrument Cluster came on. Then when I stopped the brakes were hard to deploy. I tried to reset it by turning it off and on. I had just replaced the backup batter several months back so i don't think that is it. i called the Dealership and told them I talked to Stellantis and they gave me the star online publication case number S2523000053 Rev A. on how to fix it. They said it would be several days and i would need to have it towed on my own. This a systemic problem with these vehicles I have had to pay for a recall because they said it didn't to apply to a Canadian vehicle even though it was made in Detroit. I bought it with a few thousand miles on it and have had nothing but trouble with it and a dealership that always says I would have to pay since it was Canadian. Either the screen is going black or some kind of warning on the dash it seems like every other month.

Nov 11, 2025

On September 4th, 2025, my wife and I purchased a 2022 Jeep Wagoneer Series II bearing VIN number [XXX] being sold by Carvana. On September 23rd, 2025, the Jeep Wagoneer was delivered to our residence by Carvana. The Carvana employees unloaded the Jeep Wagoneer from their tow truck and then parked the Wagoneer in our driveway. After the Carvana employees departed with our Ford Explorer, my wife and I decided to take the Wagoneer for a drive. We loaded our three children into the vehicle and my wife drove, while I remained in the front passenger seat. We traveled approximately one block away from our residence when we came to a stop at a stop sign and the Wagoneer turned off its ignition on its own and put itself into park. We were on a slight incline and the vehicle began to roll backwards under no power, but due to the incline. To prevent this, my wife pressed the brake pedal and the vehicle ceased moving. The only way we were to get the ignition running again was to restart the vehicle by pressing the ignition push-button. The vehicle restarted and there were two error messages that appeared on the instrument cluster. The first message indicated that the start/stop system was unavailable. The second error message indicated that the hood was open. We left the stop sign, in an attempt to return to our residence, where the mechanical failure occurred and then came to a traffic signal that was red on U.S. Highway 11, in three lanes of traffic. We came to a stop and the same mechanical error occurred yet again with the Wagoneer turning itself off and shifting itself into park. My wife restarted the ignition and the same two error messages appeared on the instrument cluster. This time the “check engine” light came on. We also determine there to be heavy thumping in the brake pedal when pressing the brakes. During this first drive in the Wagoneer, my wife adjusted the rear-view mirror and the rear-view mirror fell right off the windshield. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Nov 6, 2025 Crash

I was stopped at a red light, stacked about 10 cars deep.  Once the light turned green, I pressed the gas pedal, but the auto start-stop feature malfunctioned and turned the car completely off.  I then pressed the button to reactivate the ignition, and pressed the gas pedal again.  After moving forward a few car lengths (or more), the computer engaged the emergency brake and clamped down on the wheels. I was then rear-ended at about 15-20mph.

Aug 29, 2025

The contact owns a 2022 Jeep Wagoneer. The contact stated there was an abnormal rattling sound coming from the third-row passenger’s side panel. While inspecting the vehicle, the contact was able to fit their fingers between the window and the panel. The contact stated that while turning the steering wheel to the right or the left, the front driver’s and passenger’s side wheels were vibrating and made a winding sound. The contact stated that while making a sharp turn, there was a loud clunking sound and vibration coming from the wheels. The contact stated that the message to clear the front camera was displayed, and that the Driver Assist feature was deactivated because the camera was not clean. The contact believed there was a glitch in the system because the camera seemed to be clean at the time of the warning. The contact became aware of NHTSA Campaign Number: 23V545000 (Structure); however, the VIN was not included. The vehicle was taken to the dealer, and the dealer replaced the panel and claimed that the panel was flush with the vehicle. After the vehicle was repaired, the whistling and rattling sound persisted. The contact inspected the vehicle again and stated that the panel and the window were not flush and were still able to place their fingers between the panel and the window. The dealer informed the contact that the work was completed and could not adjust the panel. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,200.

Mileage: 74,200

Aug 28, 2025

I have had nothing but issues with the electrical part of this Wagoneer. For months the BLIND SPOT ALERT system has flashed on for no reason. And then it sets an entire host of sensors off that beep continuously on and off while driving down the road. My car has been with the dealership for going on 4 weeks with no fix.

Aug 26, 2025

On August 22nd, 2025 my family and I were traveling in my Wagoneer down [XXX] , through the Bighorn National Forest. A dash notification stated that the cars start / stop system may no longer work and needed to be serviced. 5-10 minutes later, a battery light came on the dashboard. we carefully drove out of the mountains into the nearest town: Buffalo, WY. We pulled into an auto store. the employee there informed us the alternator was bad. There are no alternators available in the United States for a 2022 Wagoneer. I have been informed by the Jeep dealer that current backorder date to obtain one is 168 days. My family was stuck on the side of the road for 5 hours before we could get a taxi to a rental car place. When exiting the Bighorn National Forest, there are 5 warning zones that state there are upcoming grades of 6-10% and mandatory brake checks at each of the five zones for trucks (cars optional). This power failure could have been catastrophic for my family. I have come to understand that Chrysler, Jeep, Dodge have been having problems with the etorque / alternator systems since 2021. Now my very expensive wagoneer is stuck in Wyoming. Undriveable. I cannot obtain the replacement part for over 5 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 15, 2025

The vehicle indicated to stop and pull over when attempting to start it in the garage, it was not moving. It made a terrible grinding noise. Towed to the dealer with a failed battery and need to replace the Motor Generator Unit (MGU), part of its eTorque mild-hybrid system. The part is on back order for more than 45 days as there are more than 282 failures reported. This is a 2022 Jeep Wagoneer that the dealership is saying is out of warranty and will charge me $4,000 to fix.

Aug 13, 2025

Vehicle: 2022 Jeep Wagoneer (25,000 miles, VIN: [XXX] ) Issue: Engine stalls at low speed – occurred three times approaching stoplights. Safety hazard as it could cause a crash. Dates: Vehicle dropped off at Folsom Lake CDJR on Aug 8, 2025. Problem discussed with service advisor Aug 9, 2025. No repairs performed due to dispute over diagnostic charges. Notes: This vehicle matches the description of ongoing NHTSA investigation into 2022 Wagoneer eTorque stalling. Request inclusion in investigation data. Contact: [XXX] , [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 7, 2025

The main head unit for the infotainment system, specifically the software. Upon failing a software update in August 2024, the vehicle started switching itself from English to Italian, from Standard to Metric units, the high beams would no longer function, the auto locking doors after 15mph would no longer work, the emergency pedestrian sensing braking was turned off, the entire infotainment screen randomly shuts off and comes back on as well. Without readily available high beams my ability to see further distances at night was diminished. 2)The uninitiated change in language and units of measure made it more difficult to verify vehicle speed and other important settings with intervention to return the system to English. 3) Largest concern, auto locks not turning on, without notifying the driver, left my young children at risk of opening the back doors and falling out of the vehicle at high speeds. The dealership has tried to fix this twice, they have updated the software to current version and reset the system. They also reset the customer programmable features, which corrected the issue with the high beams, but the other issues with software remain, including the auto locks at speed, language change, units change and screen shutting off and on. I have also contacted Jeep customer service, they do not have a remedy in place and verified the software is up to date. After reviewing Jeep Wagoneer forums, this is effecting many owners of the Wagoneer after that fall 2024 update, and all the dealerships are scratching their heads. But without autolocks at speed, this is a big issue. No warning lights came on to let me know, and the bug seems to be in all software versions for the Wagoneer from Fall 2024 to current.

Aug 5, 2025

For the third summer in a row, this vehicle has had a "hybrid/battery/engine" issue which has caused the vehicle to stop in the middle of traffic, specifically at start/stop intersections during high traffic times - the first time was on a vacation road trip about 600 miles away from home, the second time was in town while we had our three kids in the vehicle, and this most recent time thankfully I was alone driving home from work in rush hour. The vehicle shuts off, battery and check engine lights are illuminated and the vehicle must be stopped, restarted, and turned back on in order to move away from the middle of traffic. This is the third incident of this happening with Jeep warranty covering the first two repairs due to it being the hybrid/battery system. I am now waiting for two weeks before the dealer can even diagnoze the issue to undrstand what our next steps might be.

Jul 12, 2025

For the last six months (since Dec. 2024) my jeep has randomly stalled out at traffic lights or won’t restart immediately after having just driven it. Sometimes when it stalls out while driving into a traffic light it will restart without a jump but then the check engine light is on for a few drives then eventually turns off. This happens once or twice a month and typically requires a jump to get the car started. I have had the battery, alternator and started checked multiple times. A jeep dealership has reviewed and could find no issues with the car. The safety issue is being stalled out at a light or anywhere on the road randomly puts myself, my passengers and other drivers at risk

Jul 1, 2025

While driving at lows speeds approaching a stop light the vehicle will just shut off and shift into park. I have to hit the brakes, make sure its in park, and hit the start button, it restarts then doesn't do it until randomly later it does it again. There is a check engine light on.

Jun 27, 2025

We were driving and approaching a stop light at a major intersection when the vehicle stalled out. We heard it sputter at first and then cut off. We tried multiple times to restart, but to no avail—just kept sputtering. This is the second time this has happened. The first time was also reported to NHTSA, and I was driving alone and ascending a Colorado mountain when it stalled out. Thankfully, both times, we were able to remain safe; however, this is a huge problem as both times we were on major roads.

Jun 4, 2025

in December 2024 i received a check engine light with a locked code that disappeared after a short distance. The vehicle would not auto start from the key and we thought it was a battery .In February 2025 while on a trip i received a warning light for power steering fluid we went to a parts store and topped up the power steering fluid .on [XXX] i was driving the vehicle at 55mph while i had my [XXX] and [XXX] in the car as well as heavily pregnant along with my [XXX] grandmother . i pulled away from a traffic light and the dash board lights lit up completely check engine, stability, abs, emergency brake ,traction ,crash detection . I went to use the brakes and to change lanes and while doing so i lost brakes and power steering causing me to have to use a grass verge to bring the vehicle to a stop as the brake pedal was to the floor and the emergency brake was not engaging even though the light was lit on the dash. had i not pulled into grass to stop i would have been in a catastrophic accident. i took the vehicle to 2 Chrysler dodge jeep ram dealerships who could not fix the vehicle so took it to a 3rd dealership who were able to get brakes and power steering back into the vehicle . upon trying to pick up the vehicle within 24 - 48 hours i received a check engine light for brake pressure sensor the dealership have opened 6 star cases with jeep regarding this issue and just keep storing the code and returning the vehicle to me. when i take the vehicle to a auto zone or advance parts store with a check engine light the code is stored 4+ times with a red banner advising customer to not drive vehicle due to possible brake failure . I am 4 months into not having my vehicle and still have a check engine light for brake pressure sensor which has now been changed 4 times as well as the whole brake system. jeep are not assisting with anything other than keep telling the dealership to change the pressure sensor and re bleed the brake system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

Jun 1, 2025

2022 Jeep Wagoneer 5.7 Etorque On [XXX] at approximately [XXX], The Jeep Wagoneer was traveling northbound on [XXX] at an estimated speed of 45 MPH, the vehicle suddenly stalled and lost power. The vehicle came to a complete stop, and the emergency brakes were activated. Despite multiple attempts, the vehicle would not restart, and the instrument panel was intermittently turning off. As a result, the vehicle became inoperable, causing a road hazard and impeding traffic. Officer McKinnon (#334) from the Merced Police Department (Incident #[XXX]) was dispatched to the scene to assist with traffic control and manage the situation. The vehicle was later towed to my residence and subsequently serviced at Razzari Jeep in Merced, CA. The vehicle had 100 mile of fuel remaining in the gas tank. The vehicle had no prior issues and was operated earlier in the day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 16, 2025

vehicle will randomly lose all throttle power when driving and at the same time following a warning beep will flash a large red lightning bolt with the following messages: service electronic throttle control,stop/start unavailable service stop/start system, service electronic stability control and check engine light. Engine continues to run but car will not move. Once vehicle is able to be pulled over to the side of the road and turned off then cranked back up the vehicle will drive normally. Check engine light will stay on for several key cycles then it will eventually go away. This has happened at intersections and at speed on the interstate. Repair of this issue with the vehicle has been attempted 4 times and is currently at the dealership now for the 5th time and the diagnosis is that they can replace the throttle module but there are not codes pointing to that as the issue and it was stated that is is just a guess and I can then drive it and hope that it is repaired. The vehicle has been to two different dealerships for the issue as the 4th occurrence was too far away from home to get it back and it was only 319 miles between failures. The issue has not been taken seriously by the dealerships nor the customer care agents that have been contacted through the last 3 occurrences. The agent has been helpful in getting a rental or loaner to drive and delivering my vehicle back but the gravity of the problem has not been fully grasped by those examining the vehicle. The only reason this has not resulted in a crash is that each time it has occurred a space to get off the road was accessible. This will not be the case if the vehicle is continued to be driven. I did continue to drive the vehicle with the hope that the repairs would have been adequate to prevent the issue from reoccurring. This issue began in september 2024 at 30k with most recent 5th time noted below.

May 8, 2025

We bought the vehicle new in 2022. There have been intermittent issues with emergency braking while going in reverse that we wrote off to sensor issues and never reported. Last weekend the Electrical system went haywire. Lots of flashing lights, sounds under the dash, etc. Engine quit and would not start. Was able to get to the dealership after changing the battery. Battery warning light and check engine light never cleared. Dealership is saying it is the 48v battery issue so I wanted to report it.

Apr 14, 2025 Fire

Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.

Apr 8, 2025

Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.

Apr 7, 2025

We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.

Mar 17, 2025

on 2 occasions, the car has shut down at a stop and killed the engine. Car had to be placed in park and restarted. Most recently, the car suddenly shut off while moving. The control panel flashed low battery and shut down systems. It disabled the power steering and shut down all power including the engine, thankfully this didn't cause an accident, but would have been a very dangerous situation if traveling at higher speed . Car couldn't be restarted, when trying to it would shift itself from drive to park and die again. After about 30 minutes, the car started when jumped. All gauges read correctly and didn't indicate any low battery issues. When in for service approximately 2 weeks ago, dying at a stop was discussed with the dealer and they said they weren't aware of any issues and would need to keep the car for potentially weeks to diagnose the issue. That issue was is far less severe than dying while moving. Attempting to get in for service ASAP. Looks like there is already an open investigation into the issue.

Feb 21, 2025

The vehicle wouldn't start once i started it the start stop light warning lamp illuminated. When i got to the redlight it stopped and shut off. I had the battery checked and it was ok but the auxilary battery was drained. I had the software updated a couple months back on a recall. It has a TSB u0485-00 that may be the problem. Stellantis has several star online pubs about it. They say since it had 36600 miles and was in Canada first for 10000 miles they won't fix it the cost is mine unless there is a recall. They said they has been hundreds of people with the problem but not enough for the recall.

Jan 28, 2025

While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.

Jan 24, 2025

While driving vehicle. Vehicle shut off and completely was drained of all power in the middle of the road

Jan 12, 2025

Vehicle purchased on September 7, 2022, with 16,182 miles. It was sold to me with an open recall. Late December 2023, I complained about car not starting on a frequent basis. Roadside assistance was called to jumpstart battery. Every time the vehicle was jumpstarted the check engine light remained on for days to up to two weeks. January 5, 2023, vehicle went to repair shop, techs claimed nothing was wrong, vehicle returned to repair shop 5x within a 4-to-5-month period for the repair shop to decide it needed a new auxiliary battery. Unfortunately, the fix was temporary as it began to fail again and now leaving me on the road stuck. I drive, I stop at a stop sign or red light, or intersection as I move to turn, car shut off. Almost causing several accidents. I was on the highway when my GPS started glitching and shut off, turn back on and some of my safety icons would stop functioning. I strongly believe this car has major electrical issues that the repair shop cannot seem to find what is actually causing the battery to fail or die. When a repair is done the main issue is never totally corrected and other issues arise. November 9, 2024, vehicle went to repair shop, again they can't seem to find what's wrong. November 18, 2024, it was towed again for same issue, it is now January 12, 2025, and my vehicle is still in the shop. About a week ago they told me that "they think was causing the battery to fail is the sideboard that seems to not work properly" and they cannot guaranty me that that's it. I asked the repair shop for the Multi Vin Summary Report, and I am at total disbelief at the amounts of visits this vehicle has been in the repair shop before I purchased this vehicle. Since I purchased this vehicle, it has 12 confirmed repair visits, with 3-4 recalls and not to mention the visits that's nothing wrong was found. Prior owner had 6 repairs and 2 recalls. Totally unsafe on the road!

Dec 28, 2024

While driving the battery light ignited, the cars battery quickly started to decline was able to pull over when car entirely shut down after all dash lights cycled through. Replaced two BPM components and new batteries and still can not diagnose or find the problem

Dec 17, 2024

Over the air date on my vehicle. It has disabled the high beams, front collision won't turn on, Am radio won't work

Dec 2, 2024

We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.

Nov 26, 2024

I was driving on the highway when suddenly, my car started acting up. The lights on the dashboard started flashing one by one, from the check engine light to the battery light, and then everything went black. The infotainment system also went out, and I couldn’t control the car anymore. I was going at 65 miles per hour, and I had no steering or brakes. I did some research and found out that this is a very common problem with this vehicle. It’s a serious safety hazard for my family and me. I would really appreciate it if Jeep could look into this issue and do a full recall until it’s fixed. If they don’t, someone could get hurt or even die.

Nov 17, 2024

Vehicle was being driven when all lights came on the dash and vehicle stopped running and came to a stop. Vehicle than engaged the emergency brake by itself. After shutting off the ignition, i was not able to turn the vehicle back on. Vehicle has 38460 miles. I had to have the vehicle towed directly to the dealership, Marino Jeep in Chicago,Il. The dealer came back two days later and stated the battery and ibs sensor required replacement. They could not tell why it stopped running and locked up. This vehicle is currently not safe as there is no guarantee it will not happen again.

Nov 12, 2024

Previously filed complaint #11586511, which was fixed after a 3 week wait on how to fix the problem. 11/4/2024 the problem has recurred. I think they did a factory reset the last time, because I had to reprogram all my settings and there were no parts shown being replaced on the repair sheet.

Nov 12, 2024

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that no warning light was illuminated. The contact stated that the power steering and brakes had failed to operate as needed. The contact was able to coast to a stop. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

Mileage: 33,000

Oct 29, 2024

This is the second time this issue has happened. 1st time it happened about 1 year ago and jeep replaced some parts in relation to the ECM and etorque system. The issue happened today once again. Our jeep wagoner will just stall out our sputter in a manor to almost stall. Today it happened in the middle of an intersection while the wife was driving our 2 children home. Will have to take it in again, although it is now out of warranty by 4,000 miles. I am curious to hear what they have to say. Components have been replaced in the past regarding this issue by local Jeep dealer. The battery light came on and the check engine light came on. After a stop and restart only the check engine light is lit.

Oct 18, 2024

Vehicle was in motion the battery indicator and service engine light displayed. Additional warnings for other components (e.g. lane assist, brakes, battery power saver etc.) displayed, stopped at an intersection, applied acceleration and vehicle shut off, put itself into park, became disabled and would not restart. No power to restart or to power road hazard flashers. Complete shutdown of vehicle. Vehicle neutral override was finally discovered to get it moved to a safe location off the roadway and prior to having it towed to dealership for further investigation into cause.

Sep 29, 2024

Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.

Sep 17, 2024

I was driving 35mph and my breaks and steering were not working. The car started to rattle and in order to stop the car I had to start pumping on the breaks as hard as I could and have it slow down but I had no steering control. I was luckily close to my house without turns so pulled over to my driveway by pumping the breaks and screaming for a neighbor to help me not hit other cars on the road. the week prior I had brought my car in for a recall for the electric side board that comes down when the doors are open to step into the car. It was a recall then they said I already had that looked at when I brought it in last year for recalls and so this time I would have to pay 1400 for the motor and I was told by the mechanic the electric issues would continue to arise now and to get rid of this car

Sep 11, 2024

Concerns: Electrical is slow to respond the screen. The turn knob is a HUGE safety concern. The turn know sometime doesn’t not click or stay in park. The vehicle will lunge. The knob is easy hot accidentally hit and move out of the gear causing the auto brake to jerk the car to a stop. The getting the brake release to get car back in gear is slow to unlock. Sometimes I have to turn the car completely off. Turn it back on then do the break release and start all over. The auto break has actually stopped in the middle of the road for no reason and I’m lucky. I just didn’t get hit from behind and I had nothing to do with the turn knob. The auto stop is very sensitive. I turn it off almost 100% of the time like when you’re at a stop sign because when it comes back on, it’ll jerk the car. I’m just very disappointed in the Wagoneer as a customer. I’ll look forward to the day that I can replace this car.

Sep 6, 2024

This has happened on my vehicle twice, the first time I was stopping at a stop sign and the car gave a message about putting car in park and restarting, it put itself into park before I saw the message and so when I went to accelerate it just revved the engine. I had to push the on/off button to restart vehicle and it went. Same thing happened again about a month later (last week) this time I was pulling into our school’s drive to drop off kids but before I got to the drop off area it dinged, giving a message to put car in park and restart since I was getting ready to stop I was going to wait but almost as soon as I looked back up from reading the screen it slammed into park and same thing I had to push my on/off button to restart and go again. I was actually moving this time so we came to an abrupt stop with my children in the car. The service department said they couldn’t replicate and to come get the vehicle, I feel this is a huge safety concern for our family. What if it does this at highway speeds, I think someone will be greatly injured from this. We have a ticket open with Jeep but so far nothing.

Sep 4, 2024

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds, the camera and navigation screen went blank. The message “Uconnect need service take to authorize dealer” was displayed. The contact stated that the GPS continued to reboot. The fan underneath the seat was making an abnormal noise. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Hollywood Chrysler Jeep (2100 N State Rd. 7, Hollywood, FL 33021); where it was diagnosed and determined that the infotainment screen needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and served with lemon law documents, but no assistance was provided. The failure mileage was approximately 4,000.

Mileage: 4,000

Sep 4, 2024

While driving the vehicle's braking system completely failed. During the failure multiple warning lamps came on to include ABS, Brake, and engine. The messaging system indicated brake service needed. The failure caused the entire braking system to "shut down" and a complete loss of braking ability. The brake system consistently went from no brakes to complete brake lock up. A later diagnostic via the OBD system indicated a communication failure between ECU/computer systems. No other symptoms were present prior to the failure. The vehicle is currently being inspected by the dealership.

Aug 22, 2024

Driving on freeway and needed to come to urgent stop. The vehicle did come to a stop and no collision occurred. However, after stopping, the vehicle then would not move. The car was on and was unable to be turned off. Multiple error messages appeared and the gears were flashing. At risk due to being at a full stop on the freeway with traffic still moving at posted speeds, and unable to move vehicle. Police and courtesy vehicle arrived a short time later to prevent a rear end collision and stayed until a tow truck arrived and could tow vehicle to local dealership. Vehicle is at the dealership and has not yet been inspected to understand the issue. There were no previous lamps, messages, or other symptoms prior to the problem to indicate there may be an issue with the vehicle. A year ago, the vehicle had another issue where it engaged the parking brake on it's own. Was not in danger during this incident.

Aug 17, 2024 Crash

the truck is shutting off on it own while driving it has happen about 5 times already dealership cannot keep the issue and keep returning the vehicle to me. I feel unsafe for me and my family to be driving this vehicle. And Jeep services is no help. I have a case manager who keeps selling me. There's nothing they can do.

Jul 31, 2024

The car all of a sudden has started braking with no reason too. Also has started resetting the dashboard system randomly. Which will shut down the entire from screen console and restart

Jul 27, 2024

The first incident caused the vehicle to lose power and shut off while driving. All electrical services failed. Month long repair with body control module needing replacement. Current issue, once again electrical issue with locks not working and emergency braking system activation on its own with no reason. Battery keeps going dead, front right speed module replaced with problem persisting. No resolution in sight dealership waiting on Stanantis for further information.

Jul 26, 2024

on March 23, 2024, the 2022 Jeep Wagoneer Series 3 turned off while at a stop light. We were at a red light and completely stopped and the engine turned off on us. We had the vehicle in for a routine oil change, and afterwards the vehicle battery died 3 times before the dealership replaced the battery. We are unsure if the dead battery is related to the engine turning off on the March 23 incident. I am unsure if there were any warning. We are also getting a error message that says "Uconnect Box requires service. Please visit an authorized dealer." The dealership tries to tell us that the software is up to date. We have issues with our CarPlay always connecting to the vehicle when it should every single time.

Jul 24, 2024

There have been multiple electric problems/warnings that the dealer has been unable to duplicate. The most alarming was when my accelerator quite responding normally on the highway and my ability to accelerate was drastically impaired. A few minutes prior to this, my adaptive cruise control failed and multiple error lights appeared on the dash. My husband believes the electrical problems stem from the hybrid motor. I have attached photos of a small percentage of my repair invoices. I also have phots and video of my instrument cluster when some of these issues occurred.

Jul 12, 2024

While driving on [XXX] towards Vail, Co—the Jeep Wagoneer suddenly stopped accelerating while going up the side of the mountain. Lights on the dashboard were lit up, including the braking light. I was in the right hand lane, so luckily there was a shoulder on the side of the road, albeit very shallow, that I got into and immediately called roadside assistance from the vehicle. Prior to this moment, I had been driving for a little over an hour with no issue or warning. The safety concern is high, especially since I was on [XXX] accelerating up a mountain with lots of traffic behind me. If I was in the left lane or if a semi truck was right behind me, I could have been hit/hurt/killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 23, 2024

The contact owned a 2022 Jeep Wagoneer. The contact stated that while his wife was driving 3-4 MPH and coming to a stop, the ABS, check engine, TPMS, and power train warning lights and other unknown warning lights illuminated, before the vehicle shut off. The contact's wife was unable to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where the failure could not be duplicated. The dealer received remote assistance from Chrysler's engineers; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The vehicle was traded for another vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was 44,380.

Mileage: 44,380

May 9, 2024

On multiple occasions the vehicle will either randomly stop, or shift gears from drive/reverse to park.

May 2, 2024

When you turn on the heated seats, they stay on for minutes before turning off. Jeep fixed the one side under “basic warranty” but refuse to fix the other side.

Apr 5, 2024

On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.

Mar 29, 2024

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that electrical failures had been persistent. In addition, the ABS, back over prevention camera, and the Forward Collision Avoidance features were independently disabled when the failure occurred. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.

Mileage: 15,000

Mar 18, 2024

Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.

Mar 8, 2024

Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.

Mar 6, 2024

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.

Mileage: 46,000

Feb 6, 2024

I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.

Jan 6, 2024 Crash

I started my 2022 series ll Wagoneer in my driveway and began driving away. I realized I forgot something and had to run back into my house. My [XXX] mother in law was I. The passenger seat and remained there while I ran in the house. I opened my drivers side door, left the Jeep running and left the door open while I ran inside. I was inside maybe 30 seconds and when I walked out the door my Jeep was driving by itself up my driveway with the door wide open and my mother in law seat buckled in the passenger side screaming. The Jeep drove until it landed on its side in a large ditch with the other side up in the air. When I ran to the Jeep the gear shift knob was in park. I got my mother in law out by her crawling across the middle and the driver seat. I have this all on video from home security cameras. I had the Jeep pulled out by tow truck and I drove it to the dealership. They had it for over a week the first time for this and they said during the time they had it , it would intermittently work as it should , then not work the next time but had no answers or resolution bc there were no codes that came up. So it was sent back to me with no resolution. It still does not work as should when tested. Also now it will at any given time totally shut off while sitting at a red light and give no warning other than when I go to accelerate when the light turns green, it will roll backwards and the gear shift says park but the dash says D1. This has happened several times now and I have to hurry and restart the vehicle with cars honking behind me and almost causing accidents. These are the two major issues amongst many smaller but significant issues INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 29, 2023

The electrical system, transmission system, and electronic parking brake system were all actioned without command. At approximately 9:31AM, December 26th, 2023, the vehicle immediately shut down without warning. The vehicle was driving at a speed of 25-30 MPH. The gears automatically shifted down and the power steering was immediately disabled as a shutdown sequence began. The vehicle drifted left into oncoming traffic (due to the loss of power steering? and the curvature of the road ahead). Fortunately, there was a parking lot available to the left and the oncoming vehicles stopped due to the lane incursion. With difficulty, the driver steered the vehicle left towards the parking lot. Suddenly, the electronic parking brake engaged automatically. The driver did not engage the e-brake, it was activated on its own. The driver was trying to steer the vehicle without power steering and avoid oncoming traffic. The vehicle came to an abrupt halt once the e-brake was auto-engaged, and the vehicle shifted itself into “Park”. The vehicle had electrical power supplied from the battery, but the engine was completely shut off. At this time, the driver noticed a message that prompted to “Open Hood”. The only other indication that something went wrong was a “Check Engine” light. The driver opened the hood and found nothing out of place, damaged, or leaking. At this time, the driver attempted to contact towing services, but was not having any success. The driver re-started the vehicle using the “Transmission Limp Home Mode”. The “Check Engine” light was still on. The vehicle needed to be moved from its obstructive positioning in the parking lot. The driver decided to drive the vehicle back home, less than one mile away. The vehicle was repositioned safely, without further incident. The “Check Engine” light was the only remaining indication of the incident. This safety incident was a potentially fatal accident. A random, complete loss of power and control is unacceptable.

Sep 19, 2023

Driving down the highway and another car turned into my lane. I turned/swerved to the left to avoid collision and all side and curtain airbags deployed in the vehicle. I did not crash into anything. There was zero damage to the exterior of my vehicle. The manufacturer (Stellantis) claims there is nothing wrong with the vehicle, and that it detected the vehicle was going to roll over, and that is why the airbags deployed. The vehicle was not going to roll over, the airbags deploying was the most dangerous thing that occurred. I was not able to see to either side, but was able to pull over to the median and come to a stop. The vehicle was inspected by the manufacturer hired engineer. The manufacturer would not give me any information or a copy of his report/inspection. There were no warnings before this happened. I had my 9mth old baby in the back seat. With no vision out the side, we were both put at risk, as well as any others on the highway. The scare of airbags deploying when no collision occurred was very intense.

Aug 22, 2023

First, I lost my radio, then my GPS, then my air conditioner, then I lost everything - no power steering, no engine. This was in heavy , high speed traffic on the interstate. I did manage to get the vehicle off the road. Towed to a dealership, 6 hours from my home. This happened on August 7, 2023. On my return home, on August 16, 5 hours into my trip, the Active Lane Management quit. The switch, and light say it is on (or off), but it is not working. During the 9 days without the vehicle, I was in continuing contact with Corporate Customer Service. Their decision is that I have no case for this being a continuing safety issue. THE VEHICLE IS NOT SAFE. WHAT IS GOING TO QUIT NEXT? WILL I BE ABLE TO CONTROL THE VEHICLE NEXT TIME?

Aug 19, 2023

The 2022 Wagoneer (first model of vehicle) we own has had SEVERAL issues dating back to purchase in 04/2022. The original battery died in 08/2022 when the car had ~3000 miles. The electrical system was to blame in draining the battery dealer said. dashboard lit up and shut on and off. The dealership ‘repaired’ with new battery. Other various issues with seats and electrical malfunctions have taken place both before/after that. But last night, about 20-30 minutes into a drive, the check engine and battery lights came on. A couple mins later, the AC and volume didn’t work and then the dash lit up with over 10 buttons. At this point, I was attempting to pull over, but I was on a busy road with no where to go. A couple minutes later, the dash starting flashing on and off. At this point, the steering wheel locked up, the brakes no longer worked and the whole car dash and video screen was dark. I was going 65mph at the time with by 12 year old son and 10 year old daughter. I could not move the wheel and had no brakes as we were entering bend in road and semi truck coming at us. I had to make a decision to either run car off road into a field or house or try to jerk wheel. It took all my strength to turn wheel and avoid the semi truck. We escaped a major wreck or death by a matter of inches. Worrisome and scary to say the least. Fortunately after that turn, the road straightened out and I drove until car ran out of speed. Once it stopped (thankfully there were no people or stopped cars or traffic lights when we didn’t have brakes or steering), the car went into park. Flashers didn’t work. This is a reoccurring problem on my car and we have friends who also had a 2022 Wagoneer and the exact same thing happened to them and they avoided disaster too. There is obviously a problem and I cannot drive that car ever again and cannot put my kids back in that car. Also, it took 4 hours for a tow truck to arrive as Jeep didn’t seem to help much. We narrowly escaped death.

Jul 29, 2023

Purchased in Jan 2023 within a day we had to bring it back, hood latch open error, unconnect box error, lane assistance wouldn’t work. It went every week to the dealership for 2 and a half months; sensors have been replaced, electrical harness has been replaced, display has been replaced and the display still will just shut down and restart; the vehicle will just shut down and engage emergency brake when it was parked and has jumped the vehicle with this. Was then told we need a new co-ax cable we’ve been waiting on since April and the dealership won’t call us back. The air ride suspension is disabled now saying it won’t work due to payload but nothing is hooked to the vehicle. We’ve tried to shut the vehicle down and restart it and it won’t come out of it; the heated seats will randomly come on when it’s almost 90 degrees out and we’re getting the auto park engaged even though the car is already in park and we’ve shut it off, we have to restart the car change gears put it back in park and shut it off to get rid of the message

Jul 27, 2023

The contact owns a 2022 Jeep Wagoneer. The contact stated that upon entering the vehicle, she found that the pre-programmed driver seating position had been inadvertently reprogrammed, defaulting to the factory settings. Occasionally, the seat positioning would be reprogrammed erratically, preventing entry into the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a software update, but the failure reoccurred. The vehicle was taken back to the dealer, who then replaced the seat control module, but the failure recurred and had become a regular failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4.

Mileage: 4

Jul 18, 2023

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving 70 MPH, the suspension warning light illuminated. The contact stated that the radio became inoperable, and the heated seat feature deactivated. The vehicle was taken to the dealer and a software updated was performed several times however, the failure reoccurred. The vehicle was taken back to the dealer, but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that a flash updated would be performed however, no additional assistance was provided. The failure mileage was 600.

Mileage: 600

May 17, 2023

The display in the dashboard loses power leaving the driver unable to control navigation, climate, audio, Bluetooth and all other components controlled via the in dash display. Basically all of the car’s electrical functions are controlled via the display, so this is a problem. Also, the driver seat will completely recline itself and move all the way backwards after the vehicle is turned off. This causes the rear passenger to not have leg room when entering the vehicle. This electrical problem has happened at least 8 times in my vehicle.

Apr 28, 2023

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds on several occasions, the Lane Departure sensor failed to alert the contact that it was safe to merge. The contact stated that the sensor instead directed the vehicle to enter the next lane. As a result of the failure, the contact was concerned that the sensor error might cause a crash. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and the contact was advised to take the vehicle to another dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer. The failure mileage was approximately 17,287.

Mileage: 17,287

Apr 18, 2023

None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never relied on while driving. The heated seats have a Technical service bulletin for Jeep service departments. The heated seats shut off after 5 min. The rear brakes have locked up while applying pressure to stop almost causing an accident. Jeep client services and the dealer service department have done multiple updates both in shop and over the air without fixing any of the issues. They have refused to address even the safety concerns. Approximate incidents unknown as this is a daily issue with this vehicle. All service appointment dates can be provided.

Mar 27, 2023

My Air bag Failure light is on and continuously dings and tries to call emergency services over and over every few seconds while I am driving. This is a distraction to my driving and the only way to shut it off is to select the OK button on the infotainment screen. My active lane management has not worked since the dealership last updated my vehicle back on January 5th and Wagoneer is aware of this issue. This is a known issue from an update with Wagoneer. I have several electrical issues that have been reported to the dealer and Wagoneer including my emergency braking not working as well as my Active Cruise control.

Mar 23, 2023

Driving normally and instantly, many alert lights came on. Brake booster failed and difficult to stop vehicle. Vehicle engine power decreased. Radio screen shuts down frequently which is less an issue of safety but reflects instability of entire electrical system which seems to cause errors in critical systems such as braking and other safety equipment. Concerns regarding critical malfunctions seem to be mounting in the Wagoneer and will likely result in injury at some point if not already.

Feb 16, 2023

In October 2022 our Wagoneer was taken to the dealership due to the radio display turning off and on, the passenger screen not functioning properly or connecting through the HDMI. We were told the issue was resolved after replacing parts in the dash. About a month later the radio screen again turned off while driving. In February 2023, while driving the Wagoneer in the fast lane on the interstate, the power steering went out, the brakes would not work and the vehicle proceeded to shut down. The dash repeatedly displayed different instructions, "press brake and push button to start," "vehicle not in park," "shift P to start," "stop/start restart required," "shift to P then desired gear," and the red battery symbol appeared on the dash. After making it safely to the shoulder, the vehicle did restart. We were blessed not to have been involved in a collision, as we were initially surrounded by commercial vehicles. Luckily, it appears the commercial truck drivers noticed something was wrong and slowed their vehicles, allowing us to move from the fast lane to the right shoulder before our vehicle came to a complete stop. A short time later, we were able to start the vehicle. 30-45 minutes later while driving, the dash and radio screen turned off. After stopping in a parking lot and turning the vehicle off for a bit, we started the vehicle. When placing the vehicle in drive, it moved forward a few feet and the parking brake was somehow engaged on its own. Our vehicle was taken to a nearby dealership for inspection 2 days ago and we have not heard back from them. We did show the service department manager a video that was taken while the shut down was occurring that showed the instructions being displayed on the dash as well as the speedometer showing the vehicle coming to a stop.

Feb 14, 2023

The entire computer system stops working. Unable to turn down radio, control climate, turn off heated seats or steering wheel, unable to open turn or fold down seats. Passengers have been stuck in car and need to climb over seats to exit. Radio stuck on high is very distracting while driving. Seats stuck on high heat are also very distracting.

Feb 11, 2023

On two occasions, the 2022 Jeep Wagoneer Series II completely shut down and locked up while driving at speed. The steering wheel locked, the brakes wouldn't work and the engine and all electrical components went offline. In both cases, the vehicle was uncontrollable as it grinded eventually to a stop. The first occasion put us in a ditch. The second occasion nearly hit a construction worker. Children were onboard both times. After the first incident, we were able to get the vehicle to start again after a couple of hours. With all warning lights on we drive it slowly back to the dealership. They were unable to reproduce the problem and said that it needed a lot of software updates which they performed. Four months later it happened again. This time it could not be started and it was towed to the dealership who also has not been able to get it to come online. Less concerning from a safety standpoint is that it occasionally won't wake up after being parked. Sometimes opening the hood and slamming it shut gets it to wake up.

Jan 9, 2023

Started with the cold weather in December. I got a notification that I need to service the Power Steering system. Lasted for two drives and then went away. Approximately two weeks later, while driving my family in town, the power steering light came on again. Came to a stop at a stop sign and the car put itself in Park. The car put itself in park three more times in a span of 5 minutes of driving. The Forward collision warning light came on and would not let me drive forward. While driving, the electronic parking break came on and I almost lost control of the vehicle and fishtailed. Once I got to my driveway, the car struggled to make it up the driveway and once I put the car in park, it died. I had to jump the car to get it to the street. Once at the bottom of my driveway, the car struggled in reverse on a flat service. Service department has had the vehicle for a week and the last update that i have gotten was that the engineering department has to order a battery for my vehicle and that they are unsure what the problem is.

Sep 19, 2022

From the 1st day the rear air system never worked. I thought I was not doing something correctly. Took car back to dealership only to be told the motor blowout because the wiring shortened out. So now they dealership has the car and can’t tell me when I will receive my car back. $84000 car that has electrical issues from day one seems like a Lemon and I should be able to get my money back along with my trade in , 2020 Jeep Wrangler. I have owed 4 previous Jeep and never had any issues. This is very concerning that a car I purchased on 8/20/22 has an electrical issues that short out the claimant control unit .

Sep 1, 2022

Major issues with the collision avoidance system - blind spot sensors continue to fail and shut off sporadically, or sensors in the mirror light up making you think you are about to hit someone when no one is near your vehicle. Has also shut down collision avoidance system and dinged multiple errant warnings for 3-5 minutes so badly we had to pull over and restart the vehicle. Additionally, the vehicle shakes in the steering wheel and passenger front seat intermittently between approximately 65-77 mph. They told us it was bad Nexen tires so we paid ~$1k to replace them and they replaced a defective rim. Vehicle is still having the same issues. This started at just over 2k miles. Vehicle was purchased in May 2022. Vehicle has been in the shop 4 times now and over 30 days to attempt repairs on the same issues. I do not feel safe driving my family in this vehicle. The Series III Wagoneer loaner that dealership just provided (with under 3k miles) is also having the same shaking / vibration issue and failure of the navigation system, but the shaking and vibration in the loaner is worse than in ours.

Aug 18, 2022

Service Shifter Stop Safely Shut Off Engine to Engage Park Brand new Wagoneer and this error message has popped up multiple times. Have to turn vehicle off and let it sit for a few minutes before turning back on. Sometime message goes away, sometimes it doesn’t.

Aug 18, 2022

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******

Aug 1, 2022

Driving approximately 30 miles/hour (estimated) the car started the process of shutting down and then shut down - while moving. The lights flickered on the dash board but don't recall exactly what the indicators were. We were able to pull over to the side of the road, although not entirely off of the road. It was 11:00 PM. This is a safety issue because my family was in the car while it was moving and shut down while moving. We bought the car approximately 10 days prior to this happening and it had 17 miles on it when we bought it brand new.

Jul 22, 2022

After Performing an Auto start, I unlocked doors with keyfob and placed a child in my vehicle. when I shut the door, the vehicle locked the doors with child inside and I was unable to unlock the doors with the Keyfob for approx 5 mins. I eventually was able to get the rear hatch to open using the keyfob and was able to get my child out of the vehicle. The temperature outside was over 100 degrees. Had the vehicle not unlocked and the auto start feature turned the vehicle off the livelihood of my children being trapped in the vehcile in that heat could have been fatal. There were no alarms, nor warning lamps or messages present after i was able to get in and finally turn the vehicle on by pressing the brake and pushing the ignition button. At this time, the dealer states it is an unknown cause, with no diagnostics shown for what happened. They have not been able to reproduce the situation. vehicle has been inspected by the Dealership Service dept.

Jul 22, 2022

Vehicle had one warning light about tire pressure. Tire pressure tested fine. Began to drive. 30 minutes later every light on the dash lit up and vehicle stopped in an intersection and almost caused multiple accidents. Vehicle was finally towed by police and after a month in the shop they said it was a dead battery. But it died while the vehicle was driving and alternator should have been charging it.

Jun 20, 2022

On 6/9/22, we drove for a total of 3 hours, over 200 miles During the drive, the entire console went out and rebooted twice. We were on the freeway driving at high speed when this happened. The next morning, we go to start the vehicle, the battery was completely drained. Dealership claims the lights were left on, but it wasn't. This is the fifth time the car has been at the dealership for battery/ electrical issues. When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. This could have caused an accident as we didn't have any electrical input on the dash and console. The dealership didn't try to replicate the problem. They simply re-charged the battery and told us the vehicle was fixed again. We've contacted Chrysler corporate with this issue and there's an open case regarding these serious safety issues. The local police are aware of this issue as this is an ongoing issue with the vehicle and our safety was at risk.

Jun 20, 2022

On 4/19/22, the car was driven for more than 175 miles from Bozeman, MT to Sheridan, MT and back. We started the car up on 4/21/22 and the battery was dead. The dealership has claimed that we needed to drive the car longer distances in order to charge the battery fully. This is not the case as we drove it for a long period of time and the battery still died. The dealership, Billion Auto Group refuses to give us a new battery because they have told us that the battery was not able to be replaced by their warranty guidelines. This is the fourth time the car has been in the dealership for the same issue. There is an inherent safety risk if we were not near a dealership to come and jump the vehicle to get the car back to driving condition to be then driven to the dealership for repair. This is a KNOWN issue and Chrysler refuses to change out the battery or buy the car back. It is a lemon car under Montana law. Ref: Technical Service Bulletins https://www.arfc.org/technical-service-bulletins/2022/jeep/grand_wagoneer/bulletin.html

May 15, 2022

While accelerating the vehicle lost power and didn’t respond to the gas pedal. Warning lights began to flash and beep.

Apr 19, 2022

Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.