2022 JEEP WAGONEER Service Brakes Problems
34 complaints about Service Brakes
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Service Brakes Complaints (34)
I was driving down the road at 35 MPH when the Service Electric Power Steering (EPS) Message On Instrument Cluster came on. Then when I stopped the brakes were hard to deploy. I tried to reset it by turning it off and on. I had just replaced the backup batter several months back so i don't think that is it. i called the Dealership and told them I talked to Stellantis and they gave me the star online publication case number S2523000053 Rev A. on how to fix it. They said it would be several days and i would need to have it towed on my own. This a systemic problem with these vehicles I have had to pay for a recall because they said it didn't to apply to a Canadian vehicle even though it was made in Detroit. I bought it with a few thousand miles on it and have had nothing but trouble with it and a dealership that always says I would have to pay since it was Canadian. Either the screen is going black or some kind of warning on the dash it seems like every other month.
I was stopped at a red light, stacked about 10 cars deep. Once the light turned green, I pressed the gas pedal, but the auto start-stop feature malfunctioned and turned the car completely off. I then pressed the button to reactivate the ignition, and pressed the gas pedal again. After moving forward a few car lengths (or more), the computer engaged the emergency brake and clamped down on the wheels. I was then rear-ended at about 15-20mph.
While in the elementary school carline this morning, waiting to drop my kids off at school, my brakes completely failed unexpectedly, causing me to roll into the SUV in front of me. The line in the mornings is long and slow moving and I was stopped behind several other cars also waiting to drop their kids off — letting off the break and re-engaging the break to move forward as the line progressed. Halfway through the carline, I pushed on my break as the car in front of me had come to another complete stop, however, my break never engaged and my Wagoneer continued to roll forward without any warning or rationale. I continued to frantically push on my brakes trying to get my car to stop without them ever engaging and I rolled directly into the back of the SUV in front of me. I ultimately had to turn the gear to 'Park' to prevent the car from continuing to move forward. After sitting for a second and shifting it back into Drive, I did not experience another issue, however drove straight home and have not driven it again out of fear. My brake fluid was replaced less than 3 months ago and my pads and rotors are in great shape. There is zero reason this could have happened. I have an appointment with the mechanic (Corwin Jeep) tomorrow morning to look into the issue. Thankfully no damage was done to either car based on how slowly we were moving (1-2mph) but I cannot stress enough how catastrophic this could have been had a child been walking in front of my car, or had I been driving on the open road. This needs to be looked into urgently and a recall issued if others are reporting this same problem.
in December 2024 i received a check engine light with a locked code that disappeared after a short distance. The vehicle would not auto start from the key and we thought it was a battery .In February 2025 while on a trip i received a warning light for power steering fluid we went to a parts store and topped up the power steering fluid .on [XXX] i was driving the vehicle at 55mph while i had my [XXX] and [XXX] in the car as well as heavily pregnant along with my [XXX] grandmother . i pulled away from a traffic light and the dash board lights lit up completely check engine, stability, abs, emergency brake ,traction ,crash detection . I went to use the brakes and to change lanes and while doing so i lost brakes and power steering causing me to have to use a grass verge to bring the vehicle to a stop as the brake pedal was to the floor and the emergency brake was not engaging even though the light was lit on the dash. had i not pulled into grass to stop i would have been in a catastrophic accident. i took the vehicle to 2 Chrysler dodge jeep ram dealerships who could not fix the vehicle so took it to a 3rd dealership who were able to get brakes and power steering back into the vehicle . upon trying to pick up the vehicle within 24 - 48 hours i received a check engine light for brake pressure sensor the dealership have opened 6 star cases with jeep regarding this issue and just keep storing the code and returning the vehicle to me. when i take the vehicle to a auto zone or advance parts store with a check engine light the code is stored 4+ times with a red banner advising customer to not drive vehicle due to possible brake failure . I am 4 months into not having my vehicle and still have a check engine light for brake pressure sensor which has now been changed 4 times as well as the whole brake system. jeep are not assisting with anything other than keep telling the dealership to change the pressure sensor and re bleed the brake system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
2022 Jeep Wagoneer 5.7 Etorque On [XXX] at approximately [XXX], The Jeep Wagoneer was traveling northbound on [XXX] at an estimated speed of 45 MPH, the vehicle suddenly stalled and lost power. The vehicle came to a complete stop, and the emergency brakes were activated. Despite multiple attempts, the vehicle would not restart, and the instrument panel was intermittently turning off. As a result, the vehicle became inoperable, causing a road hazard and impeding traffic. Officer McKinnon (#334) from the Merced Police Department (Incident #[XXX]) was dispatched to the scene to assist with traffic control and manage the situation. The vehicle was later towed to my residence and subsequently serviced at Razzari Jeep in Merced, CA. The vehicle had 100 mile of fuel remaining in the gas tank. The vehicle had no prior issues and was operated earlier in the day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At approximately [XXX] [XXX] Jeep Wagoneer series 2 suffered a complete brake failure without warning. This happened by the grace of god just after exiting the highway in the town of Clinton NJ. I was able to slow car by using ebrake but that worked intermittently. I was traveling at approximately 25 mph. Merely 300 yards up the road school kids were being crossed by crossing guards. The car suffered no damage no injuries thank God. I had my 3 small children in car. Stellantis and Jeep know about this issue. Google brake failure Jeep Wagoneer 2022. Please do something before someone gets killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
The contact owns a 2022 Jeep Wagoneer. The contact stated while parking the vehicle in the contact's residential driveway, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that an unknown warning light was illuminated. The contact stated the vehicle went through the backyard and crashed into the kid's wooden play set. The contact's wife was an occupant in the vehicle when the failure occurred. A police report was filed. The vehicle was towed to the local police department for inspection. The vehicle damage had not been accessed. The contact's wife suffered anxiety as a result of the failure. The vehicle was later towed to the dealer where it was diagnosed as catastrophic brake failure. The contact was advised that the service brake control unit needed to be replaced. The vehicle was repaired, however the contact was informed that the vehicle needed to be inspected by the corporate inspector before it could be released. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Mileage: 34,000
On 3 occasions over last month the emergency parking brake has engaged while vehicle was in motion. Twice at low speed below 10 mph and one at approx 20 mph. The incidents caused near rear end collisions on 2 occasions.
Over the air date on my vehicle. It has disabled the high beams, front collision won't turn on, Am radio won't work
We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.
Vehicle has now put itself into park and applied the parking brake while moving 3 times and requiring restart to move. Dealer and manufacturer unconcerned because they cannot duplicate. But it’s had numerous other issues too
On [XXX] I was backing up trying to hook up a Uhaul trailer when suddenly my car completely lost its brakes and crashed into the trailer. The brake pedal became completely loose. Luckily for me this happened on my home driveway, because the next day I would be making a 1000 mile trip (Pennsylvania to Panama City Beach) pulling the trailer and if this had happened somewhere along the way, I probably wouldn't be alive right now or someone else could have died. My car had to be dragged onto the tow truck, because after my car crashed behind the trailer, the car got stuck and nothing else worked. Since then, my car has been parked at Hillview Motors (Greensburg/PA), awaiting a solution from Stelantis/Jeep. Today (XXX), Stelantis sent an investigator (third party contract) to inspect my car and they will image the Event Data Record using the Bosch Crash Data Retrieval. Since this is an event that I consider very serious, I am writing this report so that NHTSA can take some action so that this problem does not happen to anyone again. After it is fixed, I intend to sell my car because I no longer trust it and I will not be able to drive it with my family inside it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.
I was driving 35mph and my breaks and steering were not working. The car started to rattle and in order to stop the car I had to start pumping on the breaks as hard as I could and have it slow down but I had no steering control. I was luckily close to my house without turns so pulled over to my driveway by pumping the breaks and screaming for a neighbor to help me not hit other cars on the road. the week prior I had brought my car in for a recall for the electric side board that comes down when the doors are open to step into the car. It was a recall then they said I already had that looked at when I brought it in last year for recalls and so this time I would have to pay 1400 for the motor and I was told by the mechanic the electric issues would continue to arise now and to get rid of this car
While driving my vehicle down a highway today several warning lights suddenly came on including ABS, traction control, air suspension. I attempted to slow down to exit the highway and the brakes didn’t work. The brake pedal was just sinking to the floor and doing absolutely nothing to slow the vehicle down. I started approaching a light with cars stopped but luckily the turn lane was open and I was able to get off the highway and coast into a parking lot. I had to throw the car in park to get it to stop. I had the vehicle towed to the dealership I had just gotten it back from the day prior after having transmission work done. This car is a death trap, extremely dangerous, and needs to be investigated. I had been driving the car most of the day without issue. There was no warning just a sudden loss of braking ability.
This has happened on my vehicle twice, the first time I was stopping at a stop sign and the car gave a message about putting car in park and restarting, it put itself into park before I saw the message and so when I went to accelerate it just revved the engine. I had to push the on/off button to restart vehicle and it went. Same thing happened again about a month later (last week) this time I was pulling into our school’s drive to drop off kids but before I got to the drop off area it dinged, giving a message to put car in park and restart since I was getting ready to stop I was going to wait but almost as soon as I looked back up from reading the screen it slammed into park and same thing I had to push my on/off button to restart and go again. I was actually moving this time so we came to an abrupt stop with my children in the car. The service department said they couldn’t replicate and to come get the vehicle, I feel this is a huge safety concern for our family. What if it does this at highway speeds, I think someone will be greatly injured from this. We have a ticket open with Jeep but so far nothing.
While driving the vehicle's braking system completely failed. During the failure multiple warning lamps came on to include ABS, Brake, and engine. The messaging system indicated brake service needed. The failure caused the entire braking system to "shut down" and a complete loss of braking ability. The brake system consistently went from no brakes to complete brake lock up. A later diagnostic via the OBD system indicated a communication failure between ECU/computer systems. No other symptoms were present prior to the failure. The vehicle is currently being inspected by the dealership.
Driving on freeway and needed to come to urgent stop. The vehicle did come to a stop and no collision occurred. However, after stopping, the vehicle then would not move. The car was on and was unable to be turned off. Multiple error messages appeared and the gears were flashing. At risk due to being at a full stop on the freeway with traffic still moving at posted speeds, and unable to move vehicle. Police and courtesy vehicle arrived a short time later to prevent a rear end collision and stayed until a tow truck arrived and could tow vehicle to local dealership. Vehicle is at the dealership and has not yet been inspected to understand the issue. There were no previous lamps, messages, or other symptoms prior to the problem to indicate there may be an issue with the vehicle. A year ago, the vehicle had another issue where it engaged the parking brake on it's own. Was not in danger during this incident.
The car all of a sudden has started braking with no reason too. Also has started resetting the dashboard system randomly. Which will shut down the entire from screen console and restart
On multiple occasions the vehicle will either randomly stop, or shift gears from drive/reverse to park.
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
Mileage: 46,000
The electrical system, transmission system, and electronic parking brake system were all actioned without command. At approximately 9:31AM, December 26th, 2023, the vehicle immediately shut down without warning. The vehicle was driving at a speed of 25-30 MPH. The gears automatically shifted down and the power steering was immediately disabled as a shutdown sequence began. The vehicle drifted left into oncoming traffic (due to the loss of power steering? and the curvature of the road ahead). Fortunately, there was a parking lot available to the left and the oncoming vehicles stopped due to the lane incursion. With difficulty, the driver steered the vehicle left towards the parking lot. Suddenly, the electronic parking brake engaged automatically. The driver did not engage the e-brake, it was activated on its own. The driver was trying to steer the vehicle without power steering and avoid oncoming traffic. The vehicle came to an abrupt halt once the e-brake was auto-engaged, and the vehicle shifted itself into “Park”. The vehicle had electrical power supplied from the battery, but the engine was completely shut off. At this time, the driver noticed a message that prompted to “Open Hood”. The only other indication that something went wrong was a “Check Engine” light. The driver opened the hood and found nothing out of place, damaged, or leaking. At this time, the driver attempted to contact towing services, but was not having any success. The driver re-started the vehicle using the “Transmission Limp Home Mode”. The “Check Engine” light was still on. The vehicle needed to be moved from its obstructive positioning in the parking lot. The driver decided to drive the vehicle back home, less than one mile away. The vehicle was repositioned safely, without further incident. The “Check Engine” light was the only remaining indication of the incident. This safety incident was a potentially fatal accident. A random, complete loss of power and control is unacceptable.
The 2022 Wagoneer (first model of vehicle) we own has had SEVERAL issues dating back to purchase in 04/2022. The original battery died in 08/2022 when the car had ~3000 miles. The electrical system was to blame in draining the battery dealer said. dashboard lit up and shut on and off. The dealership ‘repaired’ with new battery. Other various issues with seats and electrical malfunctions have taken place both before/after that. But last night, about 20-30 minutes into a drive, the check engine and battery lights came on. A couple mins later, the AC and volume didn’t work and then the dash lit up with over 10 buttons. At this point, I was attempting to pull over, but I was on a busy road with no where to go. A couple minutes later, the dash starting flashing on and off. At this point, the steering wheel locked up, the brakes no longer worked and the whole car dash and video screen was dark. I was going 65mph at the time with by 12 year old son and 10 year old daughter. I could not move the wheel and had no brakes as we were entering bend in road and semi truck coming at us. I had to make a decision to either run car off road into a field or house or try to jerk wheel. It took all my strength to turn wheel and avoid the semi truck. We escaped a major wreck or death by a matter of inches. Worrisome and scary to say the least. Fortunately after that turn, the road straightened out and I drove until car ran out of speed. Once it stopped (thankfully there were no people or stopped cars or traffic lights when we didn’t have brakes or steering), the car went into park. Flashers didn’t work. This is a reoccurring problem on my car and we have friends who also had a 2022 Wagoneer and the exact same thing happened to them and they avoided disaster too. There is obviously a problem and I cannot drive that car ever again and cannot put my kids back in that car. Also, it took 4 hours for a tow truck to arrive as Jeep didn’t seem to help much. We narrowly escaped death.
Driving normally and instantly, many alert lights came on. Brake booster failed and difficult to stop vehicle. Vehicle engine power decreased. Radio screen shuts down frequently which is less an issue of safety but reflects instability of entire electrical system which seems to cause errors in critical systems such as braking and other safety equipment. Concerns regarding critical malfunctions seem to be mounting in the Wagoneer and will likely result in injury at some point if not already.
In October 2022 our Wagoneer was taken to the dealership due to the radio display turning off and on, the passenger screen not functioning properly or connecting through the HDMI. We were told the issue was resolved after replacing parts in the dash. About a month later the radio screen again turned off while driving. In February 2023, while driving the Wagoneer in the fast lane on the interstate, the power steering went out, the brakes would not work and the vehicle proceeded to shut down. The dash repeatedly displayed different instructions, "press brake and push button to start," "vehicle not in park," "shift P to start," "stop/start restart required," "shift to P then desired gear," and the red battery symbol appeared on the dash. After making it safely to the shoulder, the vehicle did restart. We were blessed not to have been involved in a collision, as we were initially surrounded by commercial vehicles. Luckily, it appears the commercial truck drivers noticed something was wrong and slowed their vehicles, allowing us to move from the fast lane to the right shoulder before our vehicle came to a complete stop. A short time later, we were able to start the vehicle. 30-45 minutes later while driving, the dash and radio screen turned off. After stopping in a parking lot and turning the vehicle off for a bit, we started the vehicle. When placing the vehicle in drive, it moved forward a few feet and the parking brake was somehow engaged on its own. Our vehicle was taken to a nearby dealership for inspection 2 days ago and we have not heard back from them. We did show the service department manager a video that was taken while the shut down was occurring that showed the instructions being displayed on the dash as well as the speedometer showing the vehicle coming to a stop.
On two occasions, the 2022 Jeep Wagoneer Series II completely shut down and locked up while driving at speed. The steering wheel locked, the brakes wouldn't work and the engine and all electrical components went offline. In both cases, the vehicle was uncontrollable as it grinded eventually to a stop. The first occasion put us in a ditch. The second occasion nearly hit a construction worker. Children were onboard both times. After the first incident, we were able to get the vehicle to start again after a couple of hours. With all warning lights on we drive it slowly back to the dealership. They were unable to reproduce the problem and said that it needed a lot of software updates which they performed. Four months later it happened again. This time it could not be started and it was towed to the dealership who also has not been able to get it to come online. Less concerning from a safety standpoint is that it occasionally won't wake up after being parked. Sometimes opening the hood and slamming it shut gets it to wake up.
ABS lock up and collision avoidance system (blindspot sensor) failures - The vehicle has been serviced unsuccessfully 5 times now for shaking and vibration on the highway, software failures and blind spot collision avoidance sensor failures. Twice since I picked it up at the dealership on Saturday 9/17 (5th visit), the ABS has noted a system failure on the dash. It also shut down the collision avoidance system several times after noting a blindspot sensor failure. However, today after it noted the ABS failure, the brakes locked up the rear tires while braking. I reached out to Wagoneer on Saturday, and again twice today by phone and once by email to the rep at FCA and have not gotten a return call or email.
As I was pulling up to a red light, the vehicle threw itself into park and completely stopped and would not move. I was unable to put gear into drive. Thankfully, I was not going at full speed. After a couple minutes, I was able to put my foot on brake to restart the car. At this point, the engine and battery light were on as well. My fear is what would have happened had the brake auto-engaged at full speed or the highway? There were no issues with this prior to this happening. It has been taken to dealership for repair and has been escalated with a STAR case to get additonal engineer input. Given the dangerous nature of what occured, I wanted to report now even though I'm not sure what the resolution will be to fix it.
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner