2022 JEEP WAGONEER Unknown Or Other Problems

I took my vehicle to an authorized dealership for an active safety recall. The dealership documented the recall as INCOMPLETED and did not perform the required repair. No explantation, repair, or reasonable timeframe was provided. The vehicle remains unrepaired despite the recall being federally mandated and required to be completed at no cost. This situation puts vehicle occupants at potential safety risk due to an unresolved safety recall. I am reporting the dealership's failure to complete the recall as required by law.

At a busy intersection the vehicle failed to restart on the automatic start/stop function. The vehicle behind almost hit us as the brake lights turned off when the pedal was released.

At a busy intersection the vehicle failed to restart on the automatic start/stop did not restart the vehicle. After getting the vehicle restarted it the ebrake activated mid way through the intersection. This occurred after the dealer applied an update to fix the issue. This was worse than the first incident as the brake was applied after the vehicle started to move after getting it restarted.

On September 4th, 2025, my wife and I purchased a 2022 Jeep Wagoneer Series II bearing VIN number [XXX] being sold by Carvana. On September 23rd, 2025, the Jeep Wagoneer was delivered to our residence by Carvana. The Carvana employees unloaded the Jeep Wagoneer from their tow truck and then parked the Wagoneer in our driveway. After the Carvana employees departed with our Ford Explorer, my wife and I decided to take the Wagoneer for a drive. We loaded our three children into the vehicle and my wife drove, while I remained in the front passenger seat. We traveled approximately one block away from our residence when we came to a stop at a stop sign and the Wagoneer turned off its ignition on its own and put itself into park. We were on a slight incline and the vehicle began to roll backwards under no power, but due to the incline. To prevent this, my wife pressed the brake pedal and the vehicle ceased moving. The only way we were to get the ignition running again was to restart the vehicle by pressing the ignition push-button. The vehicle restarted and there were two error messages that appeared on the instrument cluster. The first message indicated that the start/stop system was unavailable. The second error message indicated that the hood was open. We left the stop sign, in an attempt to return to our residence, where the mechanical failure occurred and then came to a traffic signal that was red on U.S. Highway 11, in three lanes of traffic. We came to a stop and the same mechanical error occurred yet again with the Wagoneer turning itself off and shifting itself into park. My wife restarted the ignition and the same two error messages appeared on the instrument cluster. This time the “check engine” light came on. We also determine there to be heavy thumping in the brake pedal when pressing the brakes. During this first drive in the Wagoneer, my wife adjusted the rear-view mirror and the rear-view mirror fell right off the windshield. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

The passenger back door unlocked and slightly open

This morning at approximately 5:30 AM on my way to work on Highway 69 bridge in Tuscaloosa, Alabama my sunroof spontaneously exploded. No foreign objects hit my vehicle. At the time of the event, I thought my car had been shot or a tire exploded as it was very loud. I have spoken with the dealership and was informed that “they have never heard of any such thing”. I spoke with my insurance company, who informed me that spontaneously exploding sunroofs have been reported frequently lately. The dealership states that there is no recall, and my vehicle is out of warranty, so they are not held liable for any such event. Fortunately, I am able to file this on my insurance however, I feel that this is a manufacturer defect and should be covered by the manufacturer regardless of warranty as this is a safety risk.

Visor post clips crack which causes the visor to drop creating a major safety issue. Based upon online research, this appears to be a very well-known problem for Jeep Wranglers and Gladiators over several model years (2018 to at least 2023 it seems). To repair a visor at the dealership is over $200, or $400+ when both fail (as mine and tens of thousands of others have). In researching this issue, a $10 aftermarket clip sold on Amazon will fix it.

My 2022 Wagoneer has been shutting off and locking up while on red lights/stops signs ever since purchasing, I was involved in a car accident at a red light and hit in the back of my truck due to it shutting completely off on me, it locked up and wouldn't turn on, this happened in 12/26/23. I have since taken it into the Dallas Dodge dealership twice with this concern, once about a yr ago and they said since it didn't shut of when they tested it they couldn't do anything. I took it again on 8/5/25 and they are saying the same thing that there's nothing they can do, they also said that Frisco Dodge has already fixed a recall for e torque electrical issues that cause 2022 Waggoners to shut off back in August 2022. It is my believe that the recall was never fixed correctly or there's something else really wrong and they need to fix it before I'm involved in another accident that's more serious next time.

The first incident occurred when the passengers side sun visor bracket broke loose. This was not a major incident as it did not affect the driver. The second incident occurred when the drivers side sun visor bracket broke when my wife was driving. The visor fell in front of my wife and was dangling by the wires. It almost caused her to hit another vehicle as it was right in front of her and she was trying to move it out of the way. With both visors breaking, this appears to be a defect in the design that could cause a major crash if it broke at the wrong time.

Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps

While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.

Vehicle was in motion the battery indicator and service engine light displayed. Additional warnings for other components (e.g. lane assist, brakes, battery power saver etc.) displayed, stopped at an intersection, applied acceleration and vehicle shut off, put itself into park, became disabled and would not restart. No power to restart or to power road hazard flashers. Complete shutdown of vehicle. Vehicle neutral override was finally discovered to get it moved to a safe location off the roadway and prior to having it towed to dealership for further investigation into cause.

Vehicle has now put itself into park and applied the parking brake while moving 3 times and requiring restart to move. Dealer and manufacturer unconcerned because they cannot duplicate. But it’s had numerous other issues too

Incident: Was pulling up to a gated entrance waiting on Gate to open, then as I pressed the gas to go, the engine shut off and lights appeared on dash in yellow- the Auto Shut off with an Exclamation point, Check engine light, traction control light, and the throttle control light was in red. The car was then cranked back up and pulled into parking space but did not move as it should it was slow. Turned car off again and this time it was very slow to crank. Once it was cranked, the car had a noticeable shake to the vehicle. Prior to incident, no issues or lights were on the dash. Car was tested by local mechanic and had the following codes appear on diagnostic test: P1414 Cylinder 4 Reactivation Control Performance, P032F Combustion Engine Producing Insufficient Torque; P2172 High Airflow/Vacuum Leak Detected This happened one previous time pulling away from a stop light several months ago (again at a slow speed-car shut off and auto shut off light appeared). Did not report or document as I was able to get car cranked back up immediately and continue driving with no issues at that time.

There is a major design issue with the front end of this truck. There is a problem with the front end that causes major outside tire wear. I had put about 7000 miles on the truck since I had it. The truck came with brand new tires and I had the steel belt showing and only noticed this when I washed the truck my self. I brought it to the dealership to get it looked at but they said they can’t find any reason for this. If you look at a lot of on-line forums you can see this is a major problem I’m not sure if it is the auto adjusting air ride suspension or just an issue with the front drive axel. The tires would have blown out when driving with my family if I didn’t notice this when I did.

The vehicle shut down while driving around 25 to 30 mph. Instrument cluster and radio screen turned off. Loss of power steering and brakes. I didn't notice possible other items that may have also shutdown at the time as I was concentrating on keeping the car in lane to a safe stop. Called dealer to discuss issue, brought in for check out they said possible software issue so they reloaded it and said vehicle was now okay. Don't recall any warning lights or messages.

Hi - I was driving on the highway and battery light turned on and then power steering failure light & brake failure light turns on and I pulled over going 60 mph across 3 lanes of traffic and then as soon as I got to side of road the car turned off and auto shifted into park. I don’t even know how I avoided what could’ve been a deadly accident. I was so lucky it didn’t shut off with people behind me going 70 mph. I wasn’t even braking to get to the side of the road, it just shut off completely. It wouldn’t turn on and couldn’t even use emergency flashers. I sat on the side of the road for 2 hrs for a flat bed tow truck who had to charge the vehicle to get it on. The dealership said they couldn’t find any codes for what went wrong. After spending so much money on this vehicle, I feel 100% unsafe for myself, my passengers, and others on the road. I really don’t think this is right - what will it take for someone to recall these vehicles and make sure they are safe? In all my years, I have never experienced a scarier moment. How will I know this will not happen again and potentially harm or cause death to myself or other passengers on the road? Imagine a semi truck right behind you and the car just coming to a complete stop? Dealership has no idea what caused it because they said no codes occurred.

Message to Jeep and dealership below. purchased my Wagoneer S3 on [XXX] brand new. [XXX] I was driving to work when my motor cut off and lost brakes while driving down the interstate, I had 1,698 miles on the vehicle. This resulted in a crash that surprisingly did not total the vehicle. My insurance towed it to Platinum collision in Midland, TX in which they were not able to find any codes but put the vehicle back together. My vehicle was not returned to me until August 22nd due to parts availability. On [XXX], with 2,416 miles on my Wagoneer I had the same problem; my motor died and I lost brakes. Thankfully this time I was on a lease road and was able to avoid a collision. I promptly called Platinum Collision back and they towed the vehicle back for inspection. They were not able to read any codes this time either, thankfully I have a picture of the dashboard and there was visible brake fluid found under the fender well. Platinum took the vehicle to the jeep dealership in Midland, TX (All American) in which I was told that a piece of the front end needed to be replaced and that there was an electrical connection that was shorting out the system. They replaced it and returned it to me. Fortunately I made it a long way in believing that the issue was fixed and I would be able to safely enjoy my SUV. Unfortunately, [XXX] with 28,898 miles my Wagon has again had motor and brake failure. On this occasion I had it towed to All American Jeep in Midland, TX in which they told me that they couldn’t find anything other than the battery being slightly low, and that they put the battery on the charger for me and I shouldn’t have any other issues. I have attached pictures and videos to this email for your review. I want to stress that this issue has caused one accident already. I do not feel safe without a guarantee that this issue has been addressed and fixed. I am so incredibly heart broken over my love for my Wagoneer but I fear INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place

Extremely unsafe issue, the door handles inside of the vehicle is not working for the last 3 months we have been unable to open the rear passenger door from the inside. In the event of an accident or fire the person or persons in the back would be trapped inside. Stellantis (Jeep) has been aware of this issue on various Wagoneer models yet didnt provide loaner for transportation in the meantime and instead has been negligent in reaching out for a fix.

I have a Series 1 Jeep Wagoneer with Dual Moon Roof… and my 3rd Row Moonroof also shattered but I had no idea until I took it to a carwash on my way to get it serviced and my moonroof ended up on top of my roof! thank god my Daughters weren’t with me at the time! I reviewed the video from the carwash and it was shattered prior to entering the wash I called corporate office they said they I have to take the vehicle into the shop so they can take pictures then submit to someone else for them to review them decide wether it is covered by Warranty? I still have Bumper to Bumper Warranty and I also added the extended Bumper to Bumper Warranty! This happened on 7/11/23 @ 9am on my way the get it serviced… they called me that I had to go pick up my vehicle because the parts for the reason being serviced are on back order until 1-2 maybe 3 wks. Knowing that my Vehicle has a Broken moonroof Manager from Serviced dept stated that it is safe to drive, and did Not offer any assistance whatsoever as in advising me that this is an ongoing problem with the Jeep Wagoneer.

On four (4) separate occasions between December 2022 and April 2023 this vehicle lost all power and the engine shut off while the vehicle was in motion and being driven. The vehicle was being operated under normal conditions. Three occasions were while traveling on the Interstate, and the other time was on a city street. During these incidents, all electronic displays would shut off, the engine would turn off, and power steering stopped working. The vehicle would need to be coasted to a complete stop before the engine could be restarted and driven again. This was a safety risk to occupants in the vehicle as the vehicle could not be controlled, and a risk to other motorists on the road as lights were no longer working and the vehicle could not be steered to avoid a collision. This vehicle has been to a dealer's service center and the cause has not been determined. This safety issue has not been fixed. The manufacturer is aware of these incidents and has not provided a solution, diagnosis, or repair. Two warning lights turned on immediately before the vehicle's power turned off: Electric Power Steering Fault Warning Light and Electronic Throttle Control Warning Light.

Major issues with the collision avoidance system - blind spot sensors continue to fail and shut off sporadically, or sensors in the mirror light up making you think you are about to hit someone when no one is near your vehicle. Has also shut down collision avoidance system and dinged multiple errant warnings for 3-5 minutes so badly we had to pull over and restart the vehicle. Additionally, the vehicle shakes in the steering wheel and passenger front seat intermittently between approximately 65-77 mph. They told us it was bad Nexen tires so we paid ~$1k to replace them and they replaced a defective rim. Vehicle is still having the same issues. This started at just over 2k miles. Vehicle was purchased in May 2022. Vehicle has been in the shop 4 times now and over 30 days to attempt repairs on the same issues. I do not feel safe driving my family in this vehicle. The Series III Wagoneer loaner that dealership just provided (with under 3k miles) is also having the same shaking / vibration issue and failure of the navigation system, but the shaking and vibration in the loaner is worse than in ours.

Driving approximately 30 miles/hour (estimated) the car started the process of shutting down and then shut down - while moving. The lights flickered on the dash board but don't recall exactly what the indicators were. We were able to pull over to the side of the road, although not entirely off of the road. It was 11:00 PM. This is a safety issue because my family was in the car while it was moving and shut down while moving. We bought the car approximately 10 days prior to this happening and it had 17 miles on it when we bought it brand new.

After Performing an Auto start, I unlocked doors with keyfob and placed a child in my vehicle. when I shut the door, the vehicle locked the doors with child inside and I was unable to unlock the doors with the Keyfob for approx 5 mins. I eventually was able to get the rear hatch to open using the keyfob and was able to get my child out of the vehicle. The temperature outside was over 100 degrees. Had the vehicle not unlocked and the auto start feature turned the vehicle off the livelihood of my children being trapped in the vehcile in that heat could have been fatal. There were no alarms, nor warning lamps or messages present after i was able to get in and finally turn the vehicle on by pressing the brake and pushing the ignition button. At this time, the dealer states it is an unknown cause, with no diagnostics shown for what happened. They have not been able to reproduce the situation. vehicle has been inspected by the Dealership Service dept.

On 2 separate occasions this brand new vehicle has messed up. One in February with 3000 miles and again, same issue in April, with 6000 miles. It seems to be a 4 wheel drive issue. The back wheel will lock down when attempting to make sharp turns.