2024 JEEP WRANGLER 4XE Engine Problems

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The contact asked the dealer when the parts would be available, and the dealer was unable to provide a date for the parts' availability. The contact needed the vehicle to be inspected to renew the registration, and the vehicle might not pass the inspection with an open recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, while charging the vehicle, there was an abnormally loud revving sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, parts were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.

Mileage: 35,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the parts to do the recall repair were not yet available. The vehicle was serviced under NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM), but the failure occurred. The contact stated that an over-the-air update was performed on the vehicle. The contact stated that the following day, while the contact's wife was driving at an undisclosed speed, the vehicle stalled. The driver was unable to coast to the side of the road. After approximately fifteen minutes, the vehicle was restarted. The vehicle was no longer driven due to safety concerns. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000.

Mileage: 7,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of drive power. The vehicle was towed to the dealer, who determined that the software error in an over-the-air (OTA) update resulted in a loss of drive power. The dealer deleted the software update; however, the vehicle hesitated while driving at high RPM. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40-45 MPH, the vehicle lost motive power and stalled. The driver was able to coast off the road and restart the vehicle. The vehicle was taken to the local dealer, but no assistance was provided because the vehicle was working as intended. While driving at an undisclosed speed, the message "Shift to Park" was displayed. The contact stated that the vehicle eventually stalled on the interstate. The driver was able to coast off the roadway. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim, and the contact was informed about obtaining a loaner vehicle and reimbursement. The failure mileage was approximately 25,000.

Mileage: 25,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the message "Auxiliary Switches Temporarily Unavailable - Battery Charging" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000.

Mileage: 10,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy was expected in the second quarter of 2026. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 25 MPH and entering the highway, the steering wheel failed to respond as needed. The contact stated that the steering wheel finally loosened, and the contact was able to turn the steering wheel. Another driver swerved to avoid a crash, and rocks cracked the front windshield. While driving, there was an abnormal smoky burning odor was detected. The odor became more prominent. The contact pulled over and turned off the vehicle. After waiting for several minutes, the contact opened the hood and noticed that the hood was burned and stripped, and noticed the issue was inside the engine. Several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,300.

Mileage: 4,300

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.

Mileage: 5,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that after parking the vehicle, the vehicle stalled. After several attempts, the vehicle restarted approximately one and a half hours later. The contact stated that on a separate occasion, the vehicle jerked abnormally. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the failure persisted. The contact stated that it did not feel safe driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine stalled. The vehicle was able to restart. In addition, the contact stated that the infotainment system independently turned off intermittently. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed of unrepaired recalls. In addition, the contact was informed that the recall remedy parts were not available. The contact later received recall notifications and notification of NHTSA Campaign Number: 25V766000(Engine); however, the part to do the recall repair was not available. The contact stated that the dealer stated that the vehicle was safe to drive; however, the contact was afraid to drive the vehicle because the unrepaired recall was a fire risk. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at approximately 30 MPH, the engine seized and the vehicle lost motive power. There were no warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number 25V710000 (Electrical System), and the dealer had informed the contact that the VIN was also associated with NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to complete the recalls repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery had failed and required replacement. The contact was informed that the recall remedy would not fully repair the battery. The dealer also confirmed that the remedy was not available for the other related recalls. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recalls repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 12,900.

Mileage: 12,900

The contact leased a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to a fire risk from the recall, the vehicle was no longer driven. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, after completing an Over-the-Air software update, the vehicle failed to start and became inoperable for two days. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle operated sluggishly and jerked abnormally. There was no warning light illuminated. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 13,000.

Mileage: 13,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The charging system failure warning light was illuminated. The contact stated that the failure had occurred while the contact was at a stoplight. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while the contact was traveling 300 miles away from home. The contact stated that while traveling, the vehicle was taken to several dealers along the route; however, the dealers declined to inspect the vehicle. The contact returned home and later contacted a local dealer, and an appointment was scheduled. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was at the dealer for 28 days. The contact stated that the failure was scary and unsafe that the vehicle was left in another town because the contact was afraid to drive the vehicle home. The contact later received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 791.

Mileage: 791

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, on several occasions, the vehicle unexpectedly accelerated without the accelerator pedal being depressed. There were no warning lights illuminated. The contact stated that while the vehicle was parked and running, there was an abnormal sound coming from the vehicle. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 18,000.

Mileage: 18,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the part to do the recall repair for the engine was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), 25V766000 (Engine), and 25V-710000 (Electrical System). The contact stated that the vehicle failed to exceed 20 MPH. The vehicle was restarted and worked as designed. The contact stated that while driving, the vehicle was hesitating. Additionally, several unknown warning lights were illuminated. The contact stated that the radio was blank. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal ticking sound coming from the engine. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 14,000.

Mileage: 14,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that an unknown over-the-air (OTA) update was sent to the vehicle, and the contact agreed to the update. Soon after the update, the check engine warning light illuminated. In addition, the contact stated that the vehicle shut off while driving 30 MPH. The vehicle was taken to an independent mechanic, who investigated the failure online and discovered that failure was related to the software update that was performed on the vehicle. The contact later received recall notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vehicle remained with the dealer while the contact obtained a rental out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 38,000.

Mileage: 38,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate as intended upon depressing the accelerator pedal. In addition, the vehicle jerked and only responded after the brake pedal was depressed twice. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that on another occasion, the low oil pressure and the TPMS warning lights were illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not determined. Additionally, the contact stated that the engine was consuming an excessive amount of oil. The dealer added oil to the engine. The contact recently noticed that the vehicle was misaligned. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 4,392.

Mileage: 4,392

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical Systems), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 40 MPH, the message "Update Now" was displayed. The contact stated that upon agreeing to the update, the vehicle stalled. The vehicle was restarted, but the vehicle continued to stall. The check engine warning light then illuminated. The vehicle was taken to the residence, where the vehicle was charged. The contact stated that while driving the vehicle the following day, the indicator "Ready" for the headlight failed to illuminate as it normally would. The vehicle was not diagnosed or repaired. The contact stated that while driving 75 MPH on another occasion, the contact observed that the battery level was at 0%, and the vehicle stalled. The vehicle was restarted and steered to the side of the road. The contact was able to drive to the place of employment and charged the vehicle. The contact stated that after charging the vehicle, the check engine warning light illuminated. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

Mileage: 21,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle would lunge forward, and the engine would rev while idling or while parked. The contact stated that the failure required the driver to apply excessive pressure to the brake pedal while coming to a stop. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the warning lights were reset, but the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Gresham Chrysler Dodge Jeep Ram (855 NE Burnside Rd, Gresham, OR 97030), but the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 24,000.

Mileage: 24,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine) and 25V741000 (Electrical System); however, the parts to complete the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 35 MPH, the vehicle lost motive power with no warning lights illuminated. The vehicle was towed to a dealer, where it was not diagnosed; however, the contact was informed that four module software updates were completed. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to complete the recall repairs were not yet available. The dealer was contacted and informed the contact that the remedy for the vehicle was only a temporary solution, and confirmed that the official remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact’s reimbursement claim for a loaner vehicle expenses was denied due to miscommunication and the fact that the manufacturer had not approved the request for loaner vehicle assistance. The approximate failure mileage was 8,297.

Mileage: 8,297

The contact owns a 2024 Jeep Wrangler 4XE. The contact was unable to use the battery. There were no illuminated warning lights. The contact received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed there was no ETA on parts availability. The manufacturer was contacted and referred the contact to the website for the status of the repair. The Customer Service Center was contacted, and there was an automated message was received. The failure mileage was approximately 13,000.

Mileage: 13,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine). The contact stated that the air conditioning system was blowing hot air. The local dealer was contacted and confirmed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repairs and that additional notifications would be provided when parts became available. The contact signed up for alerts with the manufacturer. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V527000 (Tires), 25V741000 (Electrical System), and 25V766000 (Engine). The local dealer was contacted and confirmed that the three recalls were related to the VIN. The contact was informed that one of the recall repairs could be performed; however, parts for the other two were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the dealer information. The contact had not experienced a failure.

See attached document for complaint.

VEHICLES INVOLVED: 2024 Jeep Wrangler 4xe Sahara – VIN [XXX] 2024 Jeep Wrangler 4xe Rubicon – VIN [XXX] RECALLS: • 68C – NHTSA 25V-741 (HV battery fire risk – do NOT recharge, park away from structures) • 78C – NHTSA 25V-766 (engine contamination causing catastrophic failure, fire, and loss of propulsion) SUMMARY: Both of my 2024 Jeep Wrangler 4xe vehicles have been declared unsafe by FCA. FCA directed me to stop charging, park away from structures, and avoid normal use due to risks of vehicle fire and sudden loss of propulsion. FCA confirms no remedy is available for either recall and does not provide a repair timeline. SAFETY RISK: The vehicles may catch fire during normal operation or lose all propulsion without warning, creating a crash risk. FCA acknowledges this in their recall notices. Both vehicles are currently unsafe, unusable, and cannot be operated as intended. MANUFACTURER RESPONSE: FCA created case numbers [XXX] and [XXX] but stated parts are unavailable. Only partial rental reimbursement is offered. This does not resolve the safety hazard or unusable status of both vehicles. REQUEST: I am requesting NHTSA to review FCA’s lack of remedy, prolonged delay, and the continued safety hazard affecting these vehicles. Owners are being told not to charge or use their vehicles with no repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLES INVOLVED: 2024 Jeep Wrangler 4xe Sahara – VIN [XXX] 2024 Jeep Wrangler 4xe Rubicon – VIN [XXX] RECALLS: • 68C – NHTSA 25V-741 (HV battery fire risk – do NOT recharge, park away from structures) • 78C – NHTSA 25V-766 (engine contamination causing catastrophic failure, fire, and loss of propulsion) SUMMARY: Both of my 2024 Jeep Wrangler 4xe vehicles have been declared unsafe by FCA. FCA directed me to stop charging, park away from structures, and avoid normal use due to risks of vehicle fire and sudden loss of propulsion. FCA confirms no remedy is available for either recall and does not provide a repair timeline. SAFETY RISK: The vehicles may catch fire during normal operation or lose all propulsion without warning, creating a crash risk. FCA acknowledges this in their recall notices. Both vehicles are currently unsafe, unusable, and cannot be operated as intended. MANUFACTURER RESPONSE: FCA created case numbers [XXX] and [XXX] but stated parts are unavailable. Only partial rental reimbursement is offered. This does not resolve the safety hazard or unusable status of both vehicles. REQUEST: I am requesting NHTSA to review FCA’s lack of remedy, prolonged delay, and the continued safety hazard affecting these vehicles. Owners are being told not to charge or use their vehicles with no repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts for the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were unavailable. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System), 25V710000 (Electrical System), and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle temporarily lost power and suddenly jumped and accelerated as intended while switching from Electric Mode to Gasoline Mode. Additionally, the contact stated that while driving with a 30 percent battery charge, the vehicle decelerated significantly and failed to accelerate as intended. There was no warning light illuminated. The dealer was notified of the failure and advised the contact to drop off the vehicle for a diagnostic test, but no vehicle rental assistance was offered. The contact declined to take the vehicle in because it was the only means of transportation. The vehicle was not diagnosed or repaired. The manufacturer was contacted for buy-back assistance, but the request was denied. The failure mileage was approximately 15,000.

Mileage: 15,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the high-voltage coolant heater had failed and needed to be replaced. The vehicle was repaired. The contact later received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to perform the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that the part was not yet available and referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue and informed the contact that the part had not yet been developed, and a notification letter would be sent once it became available. The contact had not experienced a failure related to the recalls. The approximate failure mileage was 9,000.

Mileage: 9,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle had not been charged as intended. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3,003.

Mileage: 3,003

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine). The contact called an unknown local dealer and the manufacturer, and the contact was informed that the recall remedies for all three recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated while driving at approximately 35 MPH, the vehicle started to lose drive power. The contact stated that the accelerator pedal was depressed but the vehicle felt like it was stalling. The contact stated that the failure also occurred while driving on the highway or while attempting to merge onto the highway. The contact stated that there were no warning lights illuminated, but the speedometer displayed that the vehicle was decelerating, and the battery charge meter displayed that the battery had no charge. Additionally, the contact stated that the vehicle had started to slow independently while driving below 40 MPH. There was no warning light illuminated. The contact had taken the vehicle to a dealer several times, and it was diagnosed and determined that several software updates needed to be performed. Additionally, the dealer later replaced the charging port and an electrical harness. The vehicle was repaired; however, the failure persisted. The manufacturer was informed of the failure. The contact related the electrical failures to NHTSA Campaign Number: 25V741000 (Electrical System). The failure mileage was approximately 10,000.

Mileage: 10,000

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving approximately 10 MPH in stop-and-go traffic, a message on the instrument panel stated that the vehicle needed to be charged. The vehicle started to decelerate and came to a complete stop while in traffic. The contact turned on the hazards lights and contacted the Police. The Police Officers arrived and assisted in blocking traffic. The vehicle was towed to the dealer, where it was diagnosed and determined that the battery and charging system had failed and needed to be replaced. The vehicle had not been repaired; however, the parts were ordered for the repair. The dealer, Bedard Bros (393 S State Rd, Cheshire, MA 01225), where the vehicle was regularly serviced was contacted and confirmed that a software update had previously been performed on the vehicle. The manufacturer was contacted but had not responded to the contact. The failure mileage was approximately 15,300.

Mileage: 15,300

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not available. The contact stated that the vehicle was an electric vehicle, and the contact was unable to charge the vehicle. The contact stated that the vehicle could not be driven because of the unrepaired recall. The manufacturer was made aware of the concern and a case was filed. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 55 MPH, the vehicle stalled. The contact attempted to restart the vehicle; however, the vehicle failed to return to normal operation. An unknown warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed; however, the diagnostic result was unknown. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 10,000.

Mileage: 10,000

The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact was informed by the dealer that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact inquired about the safety of the vehicle, but was not provided with an answer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance, nor answered the question of whether the vehicle was safe to drive. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that three weeks later the contact received the first recall notification. The contact stated that the dealer refused to provide the contact with a loaner vehicle because the contact was unable to recreate the failure. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure persisted, and due to safety concerns, the contact no longer felt safe while driving the vehicle. The failure mileage was 89,499.

Mileage: 89,499

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at various speeds, the check engine warning light was illuminated, and the vehicle lost motive power. The contact was able to pull over to the side of the road, and the vehicle was restarted. The contact stated that the failure also occurred while reversing into a parking lot. The contact stated that the vehicle was able to restart, but jolted backward and forward upon restarting. Additionally, the contact was unable to unlock the vehicle while using the key fob on several occasions. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System), which the contact related to the failure; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 12,000.

Mileage: 12,000

I am submitting this formal escalation request regarding my 2024 Jeep Wrangler Rubicon 4xe (VIN XXX). My vehicle has an extensive and well-documented history of mechanical failure, unresolved safety concerns, and open recalls without available remedies. I am requesting immediate senior-level review and written confirmation of the vehicle’s current stop-sale / stop-drive status and repair pathway. Timeline of Key Events February 9, 2024 — Full Engine Replacement: At approximately four months old, the engine failed completely and required a full replacement at Mullahey CDJR. Vehicle was inoperative for 28–29 days. Stellantis Case #XXX(“Gigi”) was opened. I reported significant inconvenience, lack of a comparable rental, and concern about future reliability. October 2024 — Second Breakdown / Powertrain Issues: Vehicle experienced additional engine and powertrain failures resulting in renewed service delays. Stellantis Case #XXX(2024) was opened. Case managed by Dustin Keyes (ext. XXX). Issues included loss of power, extensive repair wait times, and no clarity on whether the vehicle was placed under a formal stop-sale / stop-drive hold during the repairs. October 2025 — Active Federal Safety Recall: The vehicle is now listed under NHTSA Recall 25V-710 (Stellantis A7C) — “Recall Incomplete – Remedy Not Yet Available.” Defect involves loss of motive power while driving due to internal communication failures between the HCP and TBM modules. There is no current remedy, creating an ongoing safety risk. Conflicting Case Status Oct 27 2025 7:30 a.m. PT: Customer Care agent Gerry confirmed Case #XXX is open and assigned to Patricia Miller. Oct 28 2025 10:42 a.m. PT: An email from [email protected] stated that “there is no active case open for you or manager handling your file.” As of today, no one from Stellantis management or the assigned case handler has contacted me.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact stated that several unknown failure codes were displayed. The vehicle was restarted. The contact stated that the failure had occurred several times. The failure had occurred after unknown software updates were performed. In addition, the contact stated that the software updates were performed every 10,000 miles. In addition, the contact stated that the second time the failure occurred, the check engine warning light illuminated, and the vehicle lost motive power but was able to be restarted. The vehicle was taken to O’Reilly’s, and a diagnostic test was performed. The contact was informed that the diagnostic code was unknown. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,010.

Mileage: 20,010

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, the contact stated that an error message to “Shift to Park to Start Vehicle” was displayed. The contact stated that the vehicle failed to move forward while the gear shifter was shifted to drive(D). The failure had occurred while exiting the apartment complex. The contact's minor child was inside the vehicle during the failure. The contact stated that an unknown software update had been performed the weekend before the failure. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,353.

Mileage: 30,353

JEEP 2024 Wrangler 4XE HYBRID EXPLODED VIN# [XXX] On [XXX], just before [XXX], our 2024 hybrid vehicle began emitting smoke while parked in our attached garage. Thankfully, our smoke alarm alerted us - my wife discovered it was coming from the garage and immediately called 911. Police arrived within minutes and were able to push the car out of the garage. Shortly after that, the vehicle caught fire. First responders later told us that if my wife had not acted quickly, the fire could have easily spread to our home—potentially resulting in a total loss, or worse, endangering our lives if it had happened while we were asleep. It took four hours of continuous firefighting to manage the flames. The Hazmat team explained that this was due to “thermal runaway”, a dangerous chain reaction in lithium-ion batteries where heat builds uncontrollably, leading to fire or even explosions. These types of fires can’t be extinguished conventionally—they must burn out once the chemical reaction is complete. Some Important Context: This vehicle is the same year, make, and model as those recently recalled for hybrid battery fire risks. However, our VIN was not included in the recall—something we now believe may have been an oversight, as the circumstances appear nearly identical. Back in June, the car had another serious issue: it shut down completely despite a full gas tank and a 50% EV charge. It had to be towed to the dealership, and was returned to us a day or 2 later, marked as “repaired.” After the fire - I reviewed the service paperwork, we found that the specific error code pointed to unstable hybrid battery voltage—a potential sign of a failing battery pack. According to documentation on that error code POB24, complete replacement of the hybrid battery is considered the only safe fix. That repair was never performed—and worse, we were never informed of the severity of the issue. This negligence should be addressed as it almost killed us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.

2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.

Driving down the interstate at 65MPH, vehicle totally failed, all lights came on dash, automatic braking engaged and stopped the vehicle. Towed to dealer. Dealer had for 21 days. Received it back January 9th 2025 and on January 16th, 2025, same exact issue. Driving on battery, vehicle cut out, all lights came on dash, vehicle quickly slowed with auto-braking and left me stranded in the middle of the interstate. it would not restart for 5 minutes. Jeep is back at the dealer now.

The contact owns a 2024 Jeep Wrangler. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that after several attempts, the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,000.

Mileage: 2,000

Was driving on highway, shifted to neutral by accident and message appeared “service charging system” and engine shutoff. Incredibly dangerous.

Continued "service electric hybrid system" error on dash with dinging noise. The vehicle does not run properly in hybrid mode or electric mode, does not always want to maintain power. Causes jerking movements when accelerating in hybrid mode. Will not run only the ICE in e save mode.

I went to drive it today and it had a full charge. Drove it to my office and put it on charge. Went to go home for lunch and it did not charge, but I had fuel and would figure it out later. Was driving on a 4 lane highway and a turtle popped up on the screen saying it was going to slow mode and turned off 5 seconds later going 55 mph. Had a message on the display saying put in in park, foot on the brake and press the start button. After I drifted to the redlight I did that and nothing. The EV battery was dead, I had 1/8 tank of fuel and would not even try to start. Just sitting at a light at a busy intersection. After 10 minutes and a green light I pushed the start button again and it moved about 15' to right in the middle of the intersection and did it again. All dash lights we on and the message saying press brake, put it in park and start it but literally nothing happens. Luckily a tow truck driver was in another lane and he knew how to pop a cover by the shifter to pull a strap that puts it in neutral as long as the strap is being pulled. So he was able to push me to the side of the road. I was only 1/4 mile away from my office, so I towed it back with another vehicle and put it on charge. Lights came on saying charging system failure, check charger. I called roadside and they towed it to the dealer and I included the charger. To note - I've had this vehicle about 3 months and many times trying to put it in electric mode it will usually say "Electric system temporarily available" Sometimes going down hills in it usually switches to electric mode, but when i get to the bottom I have 0 (zero) power until i push the pedal all the way down and it kicks over to gas mode.

[XXX] driving car that we have owned for approximately 2 months 280 miles on busy road 4 way intersection at light stopped waiting for the turn left when car jolts as though we were rear ended but not. Then stops completely and shuts down with no indication of what is happening. Put hazard lights on trying ro get some control of car the system shut down and appeared to reboot taking 10 minutes. Very scary situation fortunately we were not in a high speed . Luckily the car started but now had an engine light on. Made it home contacted Arrigo dealer in West palm , fl but no calls back. Contacted the service department the next day 11/11/24 . They ran tests and said it needed a software update. Not sure why there was no notification and car dangerously shuts down. Picked up car on 11/12/24 to have Juan Gascon assure us it will not happen again. Not feeling great after reading info online. They did send a video from service had trouble uploading. Saved it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 Jeep Hybrid- one month into purchasing it in March of 2024, the engine completely blew. It was in the shop over a month waiting for a new engine. Last month, my charger would not charge the vehicle - they stated nothing was wrong and it was electrical in my own home which is incorrect considering we use the same outlet to charge another hybrid vehicle. This week, 200k jeeps (mine included) were recalled due to vehicles starting on fire from the charging. The recall states there is no fix at this time and to just not charge your vehicle. I paid much more for a hyrbid vehicle, and now unable to use it for safety reasons.

As I was driving on the interstate, a red turtle appeared on the control panel saying that power has been reduced. Approximately 2 minutes later the entire engine shut down at 55mph. I pulled over and placed the Jeep into park and attempted to restart the truck. The Jeep would power on and immediately shut off. I called a tow truck and had it towed to the dealership (Tate Chrysler and Jeep in Glen Burnie, MD) where it is currently being serviced.

VEHICLE LOST POWER AND SHUT DOWN ON THE HIGHWAY WHILE DRIVING IN ESAVE MODE

All the warning lights came on while driving on the highway and the vehicle shutdown on its own. 3,000 miles on the vehicle. Seems like an electrical or software issue. Absolutely unacceptable. I am lucky I wasn’t hit.

The engine is running rough and loses power when it turns on for the first time and speeding up around 6th gear. Also the 2nd gear takes about 3-5 sec to downshift and you lose the opportunity to step on the gas hard or it will slam into another gear. The lose of power and random shifting causes you to slow down and not able to get out of the way or drive well esp. on the highway. The jeep dealer wants to keep the car for 4 days to trouble shoot. No lights or warnings it constantly does this and seems there is a tuning or computer issue. The car only has 8000 miles on it.

Now on Sunday August 11th at 6:08pm driving home from store with no charge on jeep at all, not in hybrid only gas, the jeep died in the middle of the road, it abruptly stopped with no warning, my body jerked forward and when I pushed down gas pedal there was nothing. There was no type of warning before this happened, no light warning on dash, no beeping NO WARNING. Thankfully the car behind me went around me and thankfully there was enough distance between us. I was on a back road thankfully right near an entrance of a park. After putting it into park is when it started binging at me and beeping and warning lights, service charging system light came on, check engine light. I tried turning it off and back on which I had power like my radio and lights on dash the whole time. I could not get car to go into neutral, I even turned off got out closed door and then tried again. Thankfully I was close to home called my husband who came, and he could not get into neutral and had to find the loop that put jeep in neutral manually and he towed me to a safer place. He then unhooked the negative battery terminal for 15min to see if that would at least reboot system which it did but drive home it was like a windup toy car very bucking. I did charge and took to dealership Monday it did buck once an. All of this was about an hour. Jeep is at dealership still. I do have pictures and video also

New car purchased 8/3/24. On 8/5/24, At 300 miles, red check engine light came on. Error code is Turbocharger issue per our code reader. Dealer informed us ok to drive until we could get in for service. At 500 miles, engine began to miss and would not accelerate (8/11/24). We barely made it home by driving under 45 miles per hour. Car towed to Jeep dealer on 8/12/24. Jeep dealer will not give us an expected repair timeline after 3 inquiries this week. It could be as long as 6 weeks per the dealership. This is our 6th Jeep Wrangler since 2009. This 2024 Jeep has a serious issue that needs immediate attention. Jeep should be held accountable and repairs to new vehicles with less than 1000 miles should be a priority. We are working with Jeep to see if a different dealer for repair is an option. Tennessee Lemon Law timeline of 30 days out of service is rapidly ticking away and Jeep does not care at all. I will upload repair documents when Jeep completes service.

In January 2024, on my way to work, the jeep engine randomly shut off. It was the middle of winter and temperature in the teens and that may have been a factor but I had already been driving 20-25 minutes so the car was sufficiently warmed up. After the random shutdown, I was able to park on the side of road but that's where it stayed all day. There was no warning. There were no lights or beeping. It just shut off and would not start again. At the end of work day (9 hours later), I returned to vehicle and it started. I did bring the vehicle in for service at a Jeep dealership for another separate recall issue and they said they could not duplicate the conditions of that morning to see if there was an issue with the engine or battery. There was nothing wrong from what they could tell and released the vehicle. I have not had the incident happen again but I did drive too much during winter months since it concerns me that this random shutdown could happen at any time without warning.

Driving Jeep down the road and it cuts off and comes to a halt. It will eventually start back up but check engine light comes on. Took to dealer and they claim it was a flash update, but it has now shut off on us again while driving it. This is VERY dangerous to say the least. Especially if it happens on a major busy highway. It could easily cause a wreck.

Vehicle has stopped and shut down 3 times this year. Unable to power back on. Stopped in the middle of the road. Requieres towing asístance all instances back to dealership for repair.

Vehicle has experienced a loss of power/throttle response. Also appears to have an issue with engaging and staying engaged in the drive position. At times when trying to place the vehicle in drive the dash indicator will blink "D1" and you have to return the vehicle shift lever to neutral or park and then back to drive to get the transmission to engage and allow the vehicle to move forward. Both issues have occurred while in 2 wheel drive on paved highway as well as in mild off-road conditions in both high and low range four wheel drive modes without the lockers engaged. Vehicle was taken to a dealer on 7/30/2024 and they checked for codes with the only code displayed relating to the collision detection system activation which has occurred while in four wheel drive modes at slow speeds. Vehicle is scheduled for further diagnostics on 8/19/2024 which was the first available service appointment.

After purchasing a new vehicle, 25 miles in a check engine hybrid system alert appeared. I returned the vehicle and was advised that this is an inherent problem with this vehicle and is part of a major recall and the parts needed are 6 months delayed!!

Car stopped dead with a total power failure in the left lane on [XXX] between NJ/NY. there was no warning light or any other prior notification to attempt to take evasive action. This was at night with other vehicles traveling at high speed on the road as well. Lucky to be alive. The vehicle was towed into the Jeep dealer on Rt 18 in New Jersey and they returned it saying they had applied a "software update." Glad they feel like a software update is worth someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle engine shut down while driving and was disabled creating dangerous condition. Vehicle would not start and had to be towed to local service department

Driving along with traffic, in the middle lane of a 5 lane highway, a red turtle light suddenly appeared on my dash and my car instantly starting losing speed and acceleration at a very quick rate. On the middle of the dash my screen read "Push Break and Push Button to Start" (which it usually says when I get into my car to start it, but my car was still on and running). I quickly put my hazards on and was able to safely, with very little time, pull off the road to the shoulder as fast as I could. I put my car in park and then turned it off after examining the dash to see if any other lights were on. Nothing new had appeared and the turtle light was gone. I started my car up again, went to put it in Drive, but I could not get the vehicle out of Park. My shifter would not budge. Several attempts turning the vehicle off and back on and still could not get the vehicle out of park. All the usual lights turned on, the radio was on and working as usual. At this time, I did notice that the engine light on the dash was now lit up, along with a red battery light. A tow truck was called to come and tow the vehicle to the car dealer I leased it from. This is the first time this has ever happened to me in any vehicle, especially this new one. I just got this brand new '24 Jeep Wrangler 4xE in May 2024.

On two separate occasions while driving my vehicle, I lost the ability to accelerate although my car still appeared to be on and functioning normally. This resulted in me needing to pull over to a complete stop on the highway as the accelerator was completely ineffective and I continued to decelerate to unsafe highway speeds. I had to turn the jeep off and then back on to get it to work normally again. I contacted the dealership regarding this matter and they advised they did an “update” on the vehicle on 6/3/24.

I picked up my new wrangler from the dealer on Friday [XXX]. On Saturday [XXX], I was driving on [XXX] on my way to Amherst, MA. Since I was on the highway, I was traveling between 65-75 mph. About 30 minutes into the trip the vehicle began to jerk and the engine was sputtering. When pushing on the gas pedal the car would jerk and lose any acceleration. I began to slow down as the car jerked and lost all acceleration. I had to pull over on the busy highway as the car could not maintain speed over 30 mph. I luckily was about two miles from a rest area and I drove in the shoulder and exited. The check engine light was on and the engine was making a very loud noise and seemed to be stuck in a high gear. Once we were safely in the parking area, I turned off the engine and the vehicle was towed to a dealer in Albany NY. The car remained at the dealer and I picked it up on Wednesday [XXX]. The tech at the dealer said they applied a bunch of software updates, road tested it and everything seemed good. I picked up the car on Wednesday [XXX]. On Thursday [XXX] after driving roughly 30 miles in total, the vehicle did the same thing while driving. This time I was in a residential area. I had to turn around and lump to park the car in my parents driveway. The car was subsequently towed back to the repair shop on Friday [XXX]. I am currently awaiting an update on status.

Jeep keeps loosing power in electric mode on the highway

I was driving the car when I believe it was a red wrench w/ a bolt appeared on the dashboard. The car slipped out of gear and stopped running. This happened three while driving it which is a major safety issue. I was headed to the highway and decided to return home. I called the dealership and made a service appt for 6/27/24. A quick google search told me A LOT of people are having this issue and dealerships do not know how to solve it. I took the vehicle in for a diagnostic test which came up clean. The dealer said since it no error codes came up there wasn't anything they could do. Since that time it has not happened again, but I am concerned it will. I don't drive the car often (it's an extra car in the family) - it only has 330 miles on it (purchased in April of 2024)

Battery drains extremely fast Car stalls in hybrid and electric mode, multiple times daily Must floor pedal to get the car moving, then the electric light blinks Warnings keep coming up on dashboard to Service Hybrid Mode Electric Temporarily Unavailable keeps going on and off Heated seats and steering wheel barely get hot Speakers do not work on left side

We purchased the vehicle on March 23, 2024. A few days later, a couple of dozen miles on it, the vehicle started to constantly show the following message on the dashboard 'Service Hybrid Electric Vehicle System'. We brought it to the dealership based on their earlies availability on April 17, 2024. They told us there's nothing wrong with the vehicle and it's safe to park inside our garage and we needed to wait for the 'harness' to arrive and be replaced. Finally on May 10th, 2024 the harness arrived and we brought the vehicle back to the dealership to perform the replacement. The vehicle has been in that dealership ever since and this past tuesday, June 18th, 2024 we were informed that the problem is now worse after attempting to repair it for about 40 days and that Jeep/Stellantis adviced the dealership to park the vehicle outside as it's not safe to park it inside anymore. Very scary for a brand new car! Please see attached pictures documenting the situation. The manufacturer refuses to apply the lemon law even though it has been well over 30 days and it hasn't been repaired.

I was making a right turn at approximately 20mph and the car stalled and gas pedal felt empty. I got the car into park. Then I tried to restart the vehicle in order to get it out of the road - I could not get into neutral to push out of the road. It stalled in the middle of the road which is extremely scary. It was approximately 4:20pm. I tried to restart to get into esave but it didn't start. The fuse box kept making clicking noises. It read "service charging system" and the check engine light came on. This problem is extremely.

I was driving and more then 10 times my car has stalled in the middle of the street while driving and the gear “D” began blinking and note has displayed on the screen saying “shift to P then to gear” and said “check transmission” after shifting to park, the car locked up and I then had to shut off the car, open the door and then turn the car back on to get it to drive again. This happened multiple times and happens every time the vehicle come to a stop at a red light or stop sign. I took the vehicle to the dealership and explained the problem and they placed me in a loaner car for a day or 2. When I was called to come the car everything seemed fine. They said the car “needed to be updated” I drove off and it was okay that afternoon and had no begun to stall and shut off in the street once again.

While driving in hybrid and the electric range ran out the Jeep shut off while driving. Wouldn’t start, had to remove the 12v battery positive and reconnect to start. Check engine light came on and truck ran rough. Safety issue with the truck shutting off while driving

While driving home from Cincinnati to Chicago, approximately 15 miles from my final destination at a stop light, the engine shut down and flashed “service charging system”. I was unable to restart the vehicle. I was stuck in the middle of the road - unable to move. Had to be towed. Currently sitting at the dealership. Told that it has something to do with a faulty power inverter.

On the 2nd and 4th day of owning the vehicle the engine stalled while stopped I'm traffic at a red light. Both times the dash flashed "service transmission" and then instructed me to place the vehicle in "park". Once in park the dash instructed me to push the "start/stop" button but nothing would happen. I was stuck for a few minutes each time in traffic until the whole system finally powered down and I was able to restart. I brought it to the dealer the evening of the second engine stall and the Jeep was there for over a month waiting for a new transmission. They replaced the transmission even though this was a brand new vehicle out of the factory with serious safety issues and should have never been sold in the first place. There are many people on the Wrangler 4xe forums with the same issue please issue recalls! People are at risk of injury or death!

2024 Jeep Wrangler 4XE. This is the second I bringing my wrangler to the dealership repair center within 30 day. first time they have replace new battery , I thought the problem had solved, and the same problem happened again. I drove to other state after one hour , dashboard cluster appeared red turtle and the Adaptive cruise control and engine warning light popped up. driving speed gradually drain to 2 mph. and I heard loud fan noise run at high speed, I have to wait 10 minute until the fan noise gone ,than I can continue to drive, luckily I can made it back home, second day I drive to the dealership , after 15 minutes driving the red turtle popped up again while I am driving on the highway. lost power again I then exit the highway , and wait until the the fan noise goes away, then I start the engine , the fan loud noise comes again, I shutoff the engine and waited again, I kept doing this 40 minutes , it still don't work I have to give up and called a tow truck to towed the 4xe wrangler to the dealership. repair time uncertain.

While driving on a busy road a red turtle error code popped up and my car went from 50mph to 5 mph very quickly almost causing an accident I am afraid to drive my 67000 car help

1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my dealership Monday, 5 February. The vehicle is available for inspection. 2. Being stopped at a traffic light with a stalled vehicle immediately irritates the drivers behind or worse a driver approaching from behind with a green light. I could be rear ended. 3. I'm contacting the dealership Monday, 5 February. 4.No. 5.The "Service transmission" alert annunciates. All other normal indicators are still showing the radio continues to play, the turn signals function, etc. 6.The transmission must be placed into Park and the ignition switch shut off. At that time, a normal restart can be performed and the vehicle will continue. 6. The vehicle will restart

On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contacted Jeep customer service and were told that it needs a software update, however, they did not know when it would be available. I was not satisfied with that answer and the case was transferred to Jeep retention. In the meantime, we picked up our Jeep and was advised by the service advisor that this is a known issue and advised us to keep the Star publication in the Jeep so if/when it happens again, they will know what to do. This isn't something we can fix since resetting the fuel system requires their equipment. Jeep retention just reiterated what customer service said. Needs software update and don't know when it's available. Jeep Customer Care case number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging station (it wasn’t plugged in) and I had a check engine light stay on after I finally got it to start. It’s currently at the dealership and the tech mentioned that he saw there was a PIM (power inverter module) code that looks to have malfunctioned. They haven’t been able to duplicate the error yet at the dealership. My safety will for sure be at risk if the dealership doesn’t fix it because my car could randomly turn off on the highway and could put me at risk of being hit or if I was crossing traffic and it stalled in the middle of a lane causing me to get or it could leave me stranded in a dangerous area. No one other than the dealership maintenance department a has inspected yet.

Defective throttle body at 77 miles

When coming to a stop light, vehicle stopped and shut off completely. It would stop for 3-5 minutes in order to be able to restart. This occurrence has happened no less than 6 times since purchase of vehicle (approximately 1 week old). Currently Jeep only has 426 miles. Very concerned about the safety. Luckily the automatic shut off has only happened when at a stop light. No this is not the engine shutting off and restarting after the gas is depressed. The Jeep simply will not move and you have to try and restart multiple, multiple times in order to drive it again. It will take anywhere between 3-5 minutes. Please see link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Good afternoon. My name is [XXX] . On [XXX], I signed a two year lease on a new 2024 Jeep Wrangler Sahara at Herb Chambers Jeep of Danvers, MA . Two days later on [XXX], the new Wrangler I had only driven 30 miles, stalled at a red light- less than a quarter of a mile from a railroad crossing. The vehicle was undriveable, was not able to be started let alone shifted into neutral. What was seemingly just an inconvenience at the time has raised some major safety concerns as a Jeep driver. My vehicle has been at the dealership for over 3 weeks after the initial day it was towed as it was completely undriveable. The department stated that it may need a new transmission, and this issue needed to be escalated to Jeep Corporation. After communicating with the service department it is my understanding that “if the same code does not arise, the vehicle can be returned to me.” After escalated, I was given the resolution that “it simply was a coding issue and the vehicle could be picked up.” I am highly concerned that a vehicle that has not had any maintenance rendered to it in the weeks (18 business days, which constitutes a Lemon Law in the state of Massachusetts) it has been at the dealership after it was completely stalled, can be returned to me without any answers other than “this happens sometimes.” As I know, since in the shop, only codes have been run and the vehicle has been driven by the foreman mechanic to try to elicit the same code from [XXX]. To my knowledge there are several cases similar to mine involved in a class action law suit. I would like light shed on this issue as it is highly alarming as a major safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While merging onto the highway the car completely shut down thank god there was an exit and a traffic light and the car would not turn back on. This happened on 12/2/2023 it was towed to the dealership they told us it had a defective main battery and there were two blown fuses but they could not figure out why. Then on Wednesday 12/6/23 they called and said they figured it out and it was fixed. Then 3 days later on 12/9/23 the car shut down again this time it was parked it said it was running but it wasn't it was flashing that the HOOD WAS NOT LATCHED, SERVICE CHARGING SYSTEM. the dealership has had the Jeep since 12/9/23 on 12/14/23 I received a vehicle health report SERVICE BRAKING SYSTEM FAILURE, ABS FAILURE I thought maybe they were working on the car but my husband spoke to the service advisor and told him of the alert I received and he told my husband that, that was odd because the car was not being worked on. It is now 12/27 no phone calls returned and no update on the vehicle

I was driving when the car malfunctioned and gave a transmission error. It said to put the car on park and once I did, it said to have the transmission looked at. I was unable to cost to the side of the road, and my vehicle was in the middle of a busy street. The car lost power, and was unable to come back on, even though some parts were lit up. Once road service arrived, they charged the car and the car started and I was able to park it to have it towed.