2020 JEEP WRANGLER Unknown Or Other Problems

My dash with my dash lights, speed, warning lights, odometer, gas tank and oil temp went out in my jeep. It flicked off with red lines. Come on randomly but stays off. Took to jeep told me it was the jeep instrument cluster. No recalls on my specific jeep but [XXX] shows there is a recall of this part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The dashboard screen just went blank. It doesn’t display any information at all

Suddenly at 82,000 miles, my 2020 Jeep Wrangler Sport S 4 door began shaking uncontrollably while I was driving. It was a terrifying experience. I took it to the mechanic and he replaced the steering damper. The uncontrollable shaking continued. The mechanic replaced the steering damper again. The shaking continues. I have had a wheel alignment and tires balanced. I am scared to drive the vehicle. I don't know what else to do, except trade it in?

Component or System: Driver’s sun visor assembly (hinge/mounting bracket near top left of windshield). Description of the Problem: While driving, the driver’s sun visor became loose at the hinge where it connects to the plastic mounting near the top left corner of the windshield. The visor then detached completely and was left hanging by the electrical cord, obstructing my forward view and creating an immediate safety hazard. Safety Risk: The detached visor blocked my line of sight while driving and could easily cause a collision if it occurs at highway speeds or in traffic. Additionally, with the bracket broken, the visor can no longer be used to block sunlight, increasing the risk of glare and impaired visibility during sunrise or sunset. Inspection and Confirmation: The issue was verified by a Jeep dealership; however, they stated that there was no permanent repair available other than visor replacement. This occurred several years ago while the jeep was still under warranty. Availability for Inspection: The defective visor is available for inspection upon request. Reproduction of the Problem: Based on multiple online reports and discussions found on Google and Reddit, this appears to be a common occurrence among Jeep Wrangler and Gladiator vehicles, specifically involving the driver’s sun visor detaching or becoming loose at the hinge. There are multiple videos/pictures of people complaining and asking how to fix the loose/broken clips for visors. Something more reliable that the OEM as it keeps malfunctioning. Warning Lamps or Messages: No warning lamps or messages were displayed prior to the failure. The visor detached suddenly without any indication.

Problem seems to be within the steering component.While driving it wanders back and forth pretty bad. Yes it would available for inspection if requested. It has not been confirmed by a dealer but i have reed many complaints about the same problem.I think it is dangerous the way it wanders.

On Saturday morning, when we started the Jeep, the whole entire dash was black Nothing works on it. You can’t tell how fast you’re going how much gas you have or if there are any lights on It is the same issue as recall 24V – 652

I am writing to get a good will repair for my of a 2020 Jeep Wrangler, VIN: [XXX] with approximately 50,000 miles. The estimate for the Jeep/Stellantis repair states after the inspection that my vehicle’s instrument panel cluster (IPC) has a serious internal defect that creates a safety hazard. Wrangler’s instrument panel has gone completely dark, leaving me without access to critical safety information such as speed, warning indicators, and fuel levels. The inspection and dealer diagnosis states that , this failure is due to an internal defect in the IPC, which is identical to the condition described in NHTSA Recall No. 24V-652. Although my VIN is not currently listed under Recall 24V-652, the symptoms and internal defect in my vehicle are the same failure mode as the recalls. Driving without a functioning instrument cluster is unsafe, placing myself and others at risk, and constitutes what is known safety defect with jeep wranglers. Repair or replace the defective instrument panel cluster in my vehicle at no cost, as a goodwill repair or as part of the existing recall. I am asking to be Reimburse me any costs already incurred and related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2020 Jeep Wrangler Rubicon and believe my vehicle should be included in recall W35/NHTSA 20V-191 for the VP4 Radio Software, as my backup camera does not turn off when shifting into drive. I must restart my Jeep to resolve the issue. My dealership wants $230 for diagnostics despite knowing the problem, and customer service said they can't help, even though they've opened case #94053204. Why are only some VINs covered? This is a safety concern, and I should not have to pay for diagnosis or repairs.

Car it is leaking oil .

Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.

Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern

Jeep, and they confirmed that my vehicle is unsafe to drive. Jeep’s only offered solution is a rental car, but they are requiring me to pay for it upfront and then seek reimbursement. I cannot afford to pay for a rental upfront, and Jeep has refused to cover the cost directly. This means I am being forced to drive a vehicle that Jeep has deemed unsafe because they will not provide a viable solution. I have called multiple times, and Jeep has continued to delay escalation while admitting my vehicle is a safety risk. I am filing this complaint because Jeep is failing to provide a timely or reasonable solution for a critical safety recall, leaving customers at risk. I need immediate assistance to hold Jeep accountable for failing to ensure my safety.

Involuntary acceleration. I was coming to a stop at a major intersection, I was almost completely stopped when my Jeep began to rapidly accelerate. I pushed on the brakes as hard as I could but was unable to stop and ended up in a field on the opposite side of the road

The situation detailed in document ZD8 is currently impacting my Jeep, as well as an overwhelming number of other Jeeps across the country. It is quite distressing to learn that the part I urgently need—the coolant bottle reservoir—is entirely on backorder. To make matters worse, this particular component is no longer being manufactured. What raises alarms for me is how this scenario can be regarded as acceptable at all. It prompts serious questions regarding the nature of the recall, particularly since it has been classified as voluntary. This classification appears to be quite misleading, given that the issue extends beyond just specific Vehicle Identification Numbers (VINs). In reality, the problem has a much broader reach than merely the listed VINs, impacting a wider array of vehicles than is currently being recognized. It is troubling that so many Jeep owners are left without this essential part for their vehicles, beckoning a broader reflection on the accountability of manufacturers when faced with such significant issues. The extensive impact of this situation raises urgent calls for clarity, responsibility, and action to address the needs of affected consumers. This situation not only undermines trust but also highlights the pressing need for the automotive industry to prioritize consumer safety and welfare.

My Jeep Wrangler 2020 Sports Unlimited started malfunctioning on the road and the Jeep stopped, started smoking, caught on fire, and Blew up

In the document (ZD8), although my VIN does not appear, I have unfortunately encountered the SAME EXACT problem. My Jeep first exhibited this issue back in 2022, and I managed to repair it at that time without being aware of the existing recall. As it stands, my vehicle is now at the dealership again, plagued by the SAME recurring issue. In trying to resolve this, I have tirelessly reached out to every dealership within a 75-mile radius of Katy. However, none of them have the requisite part(s) available in their inventory. To worsen the situation, I have been informed that I would be placed on an exceptionally lengthy waiting list. I strongly urge you to conduct a thorough reevaluation since it's apparent that this issue extends beyond the limited number of VINs currently covered in the document. At one distressing moment, this defect triggered a heart-stopping warning while I was driving on the highway: “Find a safe place to pull over; your vehicle is about to turn off.” Furthermore, this is the second occasion on which I have been compelled to address and replace the same issue. This situation is increasingly untenable, and it's vital that comprehensive action is taken to address this widespread problem rather than limiting focus to just the few VINs listed in file (ZD8).

The sun visors break off and fall down, obscuring view of the road ahead. This happened on both sides after two years of ownership, was replaced under warranty, then broke apart two years later out of warranty. The dealership demands hundreds of dollars to fix PER visor. For the exorbitant price for a part that shouldn’t even wear out like that (or that quickly), the only alternative is to buy third party brackets to secure the visors instead. These brackets are not made or offered in any way by Jeep or Mopar. Broken visors on 2018-2024 models are a well-known and very common problem according to Jeep’s own service technicians and hundreds of other Jeep owners online. Jeep/Stellantis should be forced to issue a recall on the visors / install for free the necessary securing brackets and offer full refunds to any customers who already paid out of pocket to get their visors replaced at the dealership. The part/design itself is faulty and having them replaced without the addition of extra securing brackets only guarantees that they will break again in the future. Having the sun visor suddenly fall / hit you / dangle in front of your face while driving is an absolute safety hazard and it’s shocking that nothing has been proactively done by Jeep to address this concern.

While driving on a freeway, going over 40mph if I hit a bump or do not grip to my steering wheel very very tight the steering wheel gets wobbly, and starts shaking violently for a long period of time until I slow back down to under 30mph. Luckily traffic wasn’t too bad and I was able to safely do so. But it’s dangerous to slow down that much on the freeway, especially not having complete control over the steering wheel. Has happened multiple times, not just this once.

My jeep tends to shake really bad when I get up to a speed of 70 mph and it’s scary. I think it’s called the death wobble and I believe I missed when there was a recall on it but no one really informed me much about it. I was hoping to please receive help. I have to drive it to get back and forth places for me and my son

The sun visors on my Jeep wrangler are broken. I have reviewed several forums and believe this is systemic issue among Jeep Wranglers. Although not a major safety concern, I believe it could create a dangerous situation on the road. Apparently, these sun visors are not covered by warranty either. Because this is such a systemic issue, I believe that Jeep should issue a recall and fix all of these sun visors.

In August the entire instrument cluster on my vehicle suddenly quit working while driving. Just prior to this the check seat belt warning came on though my seatbelt was engaged. I pulled over, released then re-engaged the seatbelt , turned the engine off and restarted it and began driving when the entire instrument cluster lost illumination and NONE of the gauges were working, no speedometer, engine monitoring, gas gauge etc. But the engine was running,lights ,turn signals, windshield wipers were all working. After my son and I tried unsuccessfully to find the problem we contacted our Jeep dealership, but couldn’t get an appointment until mid September to have it checked. They found that it was an internal problem and the unit needs to be replaced. However the parts are unavailable at this time from their supplier. Apparently this has been a problem with other owners and the supplier said that Jeep is changing the cluster unit and the new ones won’t be available to order until November 20th. I believe this is a safety issue since the driver is unable to monitor issues using the instrument cluster and it occurred suddenly and obviously has happened to other owners and therefore a recall should be issued and the problem fixed.

The wipers were on and lights were flickering. The car does not turn on.

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

The defrost vent for the windshield spans the length of the whole windshield but only comes out of the center of the vents, the sides in front of the driver and passenger do not blow air and creates a visibility problem since snow will accumulate where the heat doesn’t blow. Very common issue as I can see from extensive research

Back up camera not working. When I out car in reverse screen does not turn into camera as it used to.

I was not informed of this recall when I purchased my Jeep at the dealership. Per recall, clutch pressure plate recall. The risk is high. Is extreme risk. It may catch fire. It may cause crash. I don’t feel safe driving my vehicle. I’ve been to dealership twice and they told me there’s no solution yet. I outreached Jeep via email directly.

I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.

Sun visor fell down into view causing distraction while driving.

Rear CAmera, the screnn turn blue on i can see nothing in the back.

Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. THERE ARE CURRENTLY NO PARTS AVAILABLE TO FIX THIS DANGEROUS SITUATION AND NO INFORMATION WHEN THEY WILL BE AVAILABLE.

Driving on the highway, when the roadway changed from paved to a bridge roadway, the vehicle began shaking uncontrollably and i had to hit my brakes and pull off the side of the road. I was going 75mph at the time. The vehicle now shakes uncontrollably when i hit any type of bump and i have to pull over. my front tires start shaking like a broken shopping cart wheel and it looks like they’re about to fall off when looking at the car from outside. I went to jeep and they said the issue is a steering damper issue. based on several online reports, it looks like this is a common issue with jeeps and no recall is being put out

Both drivers and passenger side sun visors have fallen off at the hinge with minimal use. Vehicle is under 60k miles and bought new.

I HAD THE REAR DEFROST REPAIRED AT THE JEEP DEALER UNDER THE MANUFACTURER WARRANTY. THE FIRST TIME I USED THE REAR DEFROST IN COLD WEATHER AFTER THE REPAIR THE REAR WINDOW EXPLODED WHILE DRIVING ON THE FREEWAY. EXTREMELY LOUD EXPLOSION AND GLASS WAS EVERWHERE IN THE REAR SEAT AND BEHIND THE REAR SEATS. NOBODY WAS IN THE BACK SEAT THERFORE NO INJURIES.

RECEIVED FCA NOTICE FOR EMISSIONS RECALL Y68 ON MY JEEP WRANGLER. WHY DOES THIS NOT SHOW UP ON YOUR WEBSITE?? CODE IS LW142704 FOR PCM SOFTWARE UPDATE - Y68

While driving at highway speed into sun glare, the driver’s side sunvisor spontaneously detached from the support arm, fell down , and obstructed my view causing me to take emergency action to regain full traffic / road vision. I safely pulled to side of the road. No collisions or injury occurred but this could have easily resulted in a crash. Further inspection showed the plastic snapped allowing the visor arm to detach from its mount on the windshield frame causing it to fall into field of view. Unquestionably a safety concern and a design flaw.

I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/

On 7-13-21 rear defroster for the jeep wrangler sport hardtop rear windshield was repaired at Larry H. Miller chrysler/jeep/dodge at 8528 Lomas blvd ne, Albuquerque NM 87110. On 10-1-21, I used the rear defroster for the first time since repaired. 5 minutes into my commute to work, rear windshield shattered while driving. Luckily it did not cause an accident. I could smell something burning and remaining glass was hot to the touch. There were no pedestrians or vehicles nearby. There were no signs of any external projectile causing the shattered glass. Took to dealership where they refused to cover under warranty and would not admit that the defroster was responsible. In fact, they say it is impossible the defroster could cause that. Checking online, it appears that it is not only possible, but pretty common. I believe fiat/chrysler is intentionally trying to cover up this problem. Luckily there was no accident and no one was hurt in this instance.

The sun visor broke and fell down blocking my visibility which almost resulted in an accident. The part has been on order through my local dealer, Milosch Jeep, for over a month. This is my second jeep that this has happened to.

Vehicle was taken to a local repair shop after hearing an occasional clicking sound on the front passenger side. After inspection the mechanic determined the weld connecting the control arm to the chassis had failed. If the pieces had completely separated at a high enough speed, serious injury could have resulted.

driver side sun visor, moving from the frontal position to the side position fell out and jammed between the brake and the gas petal. Falling out caused me to swerve and i was unable to apply the brake.

When in the automatic shut off mode, the car will lurch forward forcefully when trying to park. The vehicle will jump the cement parking barriers and can cause the vehicle to hit what is beyond the barrier, such as the wall of the building beyond the barrier.

The infotainment screen will freeze when the backup camera is active. May lead to an accident since the screen may give impression you are clear but it is actually frozen.

I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.

Mileage: 131

HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.

Mileage: 480

VEHICLE INTERMITTENTLY DOES NOT TURN BACK ON AFTER ENGINE SHUTS OFF DURING NORMAL ELECTRONIC START SYSTEM OPERATION. ENGINE SHUTS OFF WHEN NEARLY AND AT A STOP. WHEN RELEASING THE BRAKE PEDAL, THE ENGINE DOES NOT TURN BACK ON. THERE HAVE BEEN THREE OCCURRENCES AS FOLLOWS: OCCURRENCE 1 6/27/2020: EXITING THE THRUWAY AND NEARLY AT A COMPLETE STOP AT A LIGHT AT EXIT WHEN THE ENGINE SHUT OFF DUE TO ESS SYSTEM. UPON RELEASING THE BRAKE TO BEGIN DRIVING, THE ENGINE FAILED TO TURN ON. OPERATOR WAS PUSHING GAS PEDAL TO GO, THE ENGINE REMAINED OFF. REMEDY WAS TO TAP THE BRAKE AGAIN IN WHICH THE ENGINE TURNED ON AND WAS ABLE TO MOVE. OCCURRENCE 2 7/13/2020: CAME TO A STOP IN TRAFFIC ON A STREET. ENGINE SHUT OFF DUE TO ESS SYSTEM AS DESIGNED. UPON RELEASING THE BRAKE, THE ENGINE DID NOT RESTART. OPERATOR PUSHING GAS PEDAL MULTIPLE TIMES AND ENGINE STILL DID NOT TURN BACK ON, SITTING 'DEAD' IN THE MIDDLE OF TRAFFIC. ATTEMPTING TO PUSH THE PUSH START BUTTON DID NOT TURN VEHICLE BACK ON. REMEDY AGAIN WAS TO PUSH BRAKE PEDAL AGAIN AND ENGINE TURNED ON. OCCURRENCE 3 AUGUST 2,2020: OPERATOR IN TRAFFIC, CAME TO A COMPLETE STOP. RELEASED BRAKE PEDAL TO BEGIN MOVING. ENGINE DID NOT TURN BACK ON, AND SHIFTER 'D' SYMBOL BEGAN FLASHING. TAPPING BRAKE PEDAL WOULD NOT RESTART VEHICLE. DASHBOARD STATED 'SHIFT TO P TO PARK', TO PLACE VEHICLE IN PARK POSITION. PLACED VEHICLE INTO PARK, HAD TO RESTART ENGINE BY PUSHING START BUTTON. ENGINE TURNED ON AND WAS ABLE TO MOVE. I HAVE A VIDEO SHOWING THE THIRD OCCURRENCE, HOWEVER THIS SUBMISSION ONLY ALLOWS PICTURE FORMAT SO TOOK SNAPSHOTS OF CODE. SENT VIDEO TO FCA, HAVE MULTIPLE RECORDED VISITS TO DEALER TO FIND ISSUE, NO ROOT CAUSE DETERMINED AT THIS POINT. REQUESTED REFUND/REPLACEMENT.

Mileage: 800

BACK UP WARNING SYSTEM IS MALFUNCTIONING. WHEN THE CAR IS PUT INTO REVERSE, A CONSTANT LOUD TONE STARTS. THIS IS A SAFETY ISSUE AS IT MASKS ALERTS WHEN THERE IS SOMEONE OR SOMETHING ACTUALLY BEHIND THE CAR. DEALER SAYS THIS IS NORMAL. HOWEVER, THIS DID NOT HAPPEN UNTIL DEALER INSTALLED AFTER MARKET WHEELS AND TIRES.

Mileage: 8,000

BOUGHT OUR VEHICLE NEW AS YOU DRIVE DOWN RODE THE FASTER YOU GO THE HARDER IT IS TO CONTROL STEERING TO STAY IN YOUR LANE. REPORTED IT TO DEALERSHIP THEY WON'T TAKE IT ON MAIN ROAD TO DRIVE FASTER THAN 35 SAYS IT'S A JEEP THING. THIS IS CONSTANT HARD TO HANDLE WHILE IN REGULAR DRIVE MODE.

Mileage: 45

AT SPEEDS ABOVE 40MPH THE VEHICLE JUST WANTS TO WANDER USUALLY TO THE DRIVERS SIDE. HAVE TO CONSTANTLY OVER CORRECT TO KEEP IT STRAIGHT. THERE IS A BAD LEAK ALLOWING OUTSIDE AIR TO ENTER THE VEHICLE ON THE DRIVERS SIDE.

Mileage: 280

ON 4 OCCASIONS, THE VEHICLE DEMONSTRATED SUDDEN UNINTENDED ACCELERATION. ALL EVENTS OCCURRED WHILE COMING TO A GRADUAL STOP APPLYING THE BRAKES NORMALLY. EACH TIME, THE VEHICLE ENGINE SUDDENLY REVVED HIGH AND SHOT FORWARD [INTO AN INTERSECTION ONCE THROUGH A STOP SIGN!]. ON ALL OCCASIONS, THE ACCELERATOR PEDDLE WAS NOT DEPRESSED AND THE FLOOR MAT WAS NOT INTERFERING. ONLY BY SPLIT-SECOND RESPONSE ON MY PART WAS I ABLE TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. IT HAPPENED OVER SEVERAL DAYS--NOT JUST A SINGLE PERIOD OR SESSION.

Mileage: 3,000

I HAVE BEEN BACK TO THE DEALERSHIP MULTIPLE TIMES, 4 SOFT TOP REPLACEMENT AND OR REPAIRS ALSO OTHER VISITS... ALSO 1 SOFT TOP REPLACEMENT. WATER LEAKS, TOP LITERALLY COMING OFF/ OUT OF FRAME AT SPEEDS OVER 30 MPH. 2 OF THE TOPS HAD FRICTION BURN/ TEARS AND THE 3RD IS DOING THE SAME THING BUT WORSE. CARPETS ARE SATURATED WITH WATER DAYS AFTER RAINING. THE JEEP HAS BEEN IN THE REPAIR SHOP OR IN MY DRIVEWAY UNABLE TO USE WHEN IT RAINS, OVER SPEEDS OF 30 MPH. CURRENTLY THE TOP HAS A BIG OPENING THAT CANE LOSE ABOVE THE DRIVER SIDE WINDSHIELD AND AIR AND OR RAIN MISTS INTO MY FACE. I HAVE ASKED TO HAVE IT REPLACED WITH A HARD TOP OR A VINYL SOFT TOP MULTIPLE TIMES TO SEE IF THAT WOULD HELP, EVEN THO I PURCHASED THE VEHICLE WITH THE 'BLACK AND TAN' PACKAGE WHICH CONSISTS OF TAN CANVAS SOFT TOP AND TAN INTERIOR, BLACK EXTERIOR. THEY STATED 'THEY (THE DEALER) CAN NOT DO THAT BECAUSE OF THE VIN #' BUT THEN STATED I COULD BUY ONE FROM THEM. AS OF TODAY MY 2020 JEEP WITH APPROXIMATELY 4,800 SITS IN MY DRIVEWAY OUT OF SERVICE. I PURCHASED/LEASED A NEW VEHICLE BECAUSE I HAVE CONGESTIVE HEART FAILURE, MULTIPLE DR. APPOINTMENTS, A NEW BORN BABY AND 2 OTHER CHILDREN, I NEED A RELIABLE VEHICLE. THE JEEP IS UNSAFE FOR MYSELF AND DRIVERS BEHIND ME, FEARING THE TOP MAY COMPLETELY COME OFF WHILE DRIVING AND OR METAL FRAME.

THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY

Mileage: 3,000

I PURCHASED MY NEW JEEP WRANGLER 2020 UNLIMITED JUST OVER A MONTH AGO. I HAVE NOTICED THAT, WHEN DRIVING AT SPEEDS ABOVE 40MPH, THE CAR IS VERY DIFFICULT TO HANDLE AND THE CAR, AS WELL AS THE STEERING WHEEL, WANDER ALL OVER THE PLACE. WHEN DRIVING ON A HIGHWAY, I FEAR FOR MY LIFE AS THE CAR WANDERS AROUND THE LANE AND MUCH WORSE IF THERE IS A SLIGHT WIND CURRENT THAT HITS. IT IS VERY UNSTABLE AND VERY UNSAFE. I HAVE TAKEN THIS TO MY JEEP DEALER AND THEY INSIST THAT IT IS NORMAL COMPARED TO OTHER WRANGLERS THEY HAVE TESTED ON THEIR LOT. THIS IS A VERY IGNORANT RESPONSE AS IT DOES NOT SOLVE MY SPECIFIC PROBLEM. I FEAR THAT THIS WILL CAUSE A HUGE ACCIDENT ONE DAY ON THE ROADS AND BELIEVE THERE IS A FIX FOR THIS PROBLEM BUT THE DEALER DOES NOT WISH TO FIX OR REPAIR THE ISSUE. I APPRECIATE ANY HELP WITH THIS. *TR

Mileage: 35

WINDSHIELD MAJOR DAMAGE FROM A SMALL INSIGNIFICANT IMPACT. *TR

Mileage: 185