2022 JEEP WRANGLER Electrical System Problems
118 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (118)
I purchased this Jeep 4xe in September 2025 and the dealer did not mention any recalls or safety concerns at the time of purchase nor did I receive any notification of a recall. My jeep battery caught on fire just like the recall states. Fortunately a neighbor saw the fire prior to it burning down my other jeep and barn.
68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.
My vehicle, a 2022 Jeep Wrangler 4xe is subject to Recall 25V-741. This recall involves a serious safety defect with vehicle’s charging system, posing I fire risk when charged. This renders the vehicle unsafe to operate. At this time, there is no available repair remedy. While the official Jeep Mopar website states that repairs parts are available but the Jeep dealership states they don't have repairs available for my vehicle. I have called two different dealerships one month apart and still received the same answer. As a result of this recall, I am unable to drive or reasonably use the vehicle. The vehicle is effectively inoperable, and I am incurring ongoing financial harm, including loan payments and loss-of-use expenses, for a vehicle that cannot be safely driven. I purchased the vehicle in good faith, and shortly after purchase learned of the open recall. Stellantis has not provided a repair timeline or alternative resolution. This situation leaves me without safe transportation and no practical remedy.
rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.
NHTSA Recall Number25V-741 URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. The information I have received from Jeep is that they currently dot have the parts or dont have a solution for this issue and I will be contacted in the future. How is the a solution that is satisfactory to NHTSA. New batteries should be provided if this will fox the problem and if it wont the option of a recall of financial compensation should be provided.
I have experienced at least five times in which my vehicle does not start and a "service charging system" error message shows on the dash resulting in the vehicle having to be towed to Newport Jeep in Middletown RI for service. Every recall that has been issue has been "fixed"- my hybrid battery has been replaced, my high voltage wire has been replaced. I tried to pursue a buyback request and was rejected in March 2025. I am aware of the 68C safety recall and that there is no repair at this time. Again on 12/9/25 my vehicle would not start, the "service charging system" error message was on the dash and my vehicle has had to be towed back to the dealership. They are not able to diagnose the issue. I want to pursue a buyback as this vehicle is defective and unsafe.
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed an abnormal burning odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failure related to the battery. The contact was informed that the unknown part needed to be replaced. The vehicle was repaired. The contact stated that the burning odor was still present; however, the burning odor was intermittent. The contact stated that the burning odor was like the smell of a burning firecracker. The contact later received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was referred to an online site, which advised the contact to report the failure to the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Mileage: 62,000
I received the recall of my leased vehicle and I immediately called Chrysler Stelantis and was told that there was nothing they could do. This recall materially restricts the safe use of my leased vehicle. I request early termination of my lease without penalty OR a replacement vehicle. I am a 100% disabled veteran and cannot comply with the recall’s conditions They stated that they will take back my lease but I will be penalized for the early termination and also for any recoupment of the vehicle when it goes to auction. This is unacceptable and has placed myself, my family,, my residence and other vehicles in danger. I cannot abide by the recall.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where a fault code related to the gas cap was cleared. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Mileage: 50,000
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact was in contact with the local dealer and the manufacturer, and was advised that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that prior to receiving the recall notice, the contact had been charging the vehicle, and a thermal event occurred, resulting in the charger melting. The contact stated that the dealer replaced the charger, and because of the recall, the contact had not charged the vehicle since the failure had occurred.
My Jeep Wrangler 4xe has now been subject to multiple high-voltage battery fire-risk recalls, including the current recall that instructs owners to park outside due to a potential battery fire. This is the third recall involving the same system. The vehicle is unsafe, and Jeep/Stellantis has no permanent remedy available. I have been unable to use the vehicle safely for extended periods, and I have been given conflicting information by the dealership and manufacturer about the timeline for a fix. This creates a significant fire hazard to my property and family. Because of the repeated nature of the defect, Jeep is refusing to provide a timely resolution or a vehicle replacement/lease termination. I am requesting NHTSA intervention due to: – Multiple recalls for the same battery fire risk – Lack of an available repair or remedy – Manufacturer failing to provide safe use of the vehicle – Ongoing safety danger that forces me to park the vehicle away from structures This is a serious safety defect involving the high-voltage battery pack that could result in a vehicle fire while parked or driving. I am requesting NHTSA investigate this issue and compel the manufacturer to provide a safe and immediate resolution for affected Wrangler 4xe owners. Symptoms observed: – Vehicle subject to multiple “park outside” fire-related recalls – Battery-related warnings – Loss of use of the vehicle – Safety risk to home/garage due to fire potential – No fix or parts available – Ongoing manufacturer delays What I am requesting: – NHTSA review of repeated 4xe battery recalls – Enforcement of a timely repair or mandatory buyback/lease release – Confirmation whether Jeep is compliant with recall remedy obligations
My Jeep Wrangler 4xe displayed a ‘Service Charging System’ warning immediately after unplugging from charging. I began to drive and noticed the warning right away. I then parked and attempted to restart the vehicle, but it would not start and became completely inoperable. The vehicle had to be towed. The dealer confirmed this issue is related to the current hybrid safety recall, but Stellantis has stated that no repair is available, and it may not be available until the end of the year or the first quarter of next year. The vehicle is undrivable, and I cannot safely use or move it. Stellantis is only offering reimbursement for a rental, which I cannot access because I cannot afford to pay for a rental vehicle upfront. Reimbursement for what could be an unlimited or months-long period of rental fees is not a reasonable or accessible remedy. This leaves me without any safe or practical transportation option. I have now been without transportation for over 48 hours, and the manufacturer is not providing a reasonable remedy or safe transportation while the recall repair remains unavailable. I am filing this complaint so NHTSA can document the delay, the lack of an accessible remedy, and the manufacturer’s failure to provide a safe, timely solution for an undrivable recall-affected vehicle. The vehicle is undrivable and I cannot safely park or use it. Stellantis is only offering reimbursement for a rental, which I cannot access because I cannot afford to rent a vehicle upfront. I have now been without transportation for over 48 hours, and the manufacturer is not providing a reasonable remedy or safe transportation while the recall repair remains unavailable. I am filing this so NHTSA can document the delay and lack of an accessible remedy for an undrivable recall-affected vehicle.
Over the last 45 days, my Jeep has suffered repeated breakdowns that required towing to the Jeep dealership—It is now the fourth tow in this short window for the same issue. On November 10th, I was informed it was a wiring harness issue. On November 17th, they completed the work with the wiring harness and mentioned that now shifter assembly now has internal failure. Respectfully, this situation is unacceptable. Particularly for a critical component that renders the vehicle inoperable and raises significant safety concerns. This issue is especially troubling given that I have young children and rely on this vehicle for our daily transportation, and has stopped me in the middle of the road multiple times. Timeline: October 7th, 2025: Service Electronic Stability Control signal - Vehicle disabled on road; Towed to my home October 8th, 2025: Second Service Electronic Stability Control signal- Vehicle is again inoperable - Towed to Jeep Dealer October 9th, 2025: Third Service Electronic Stability Control signal pops up and disappears. October 15th, 2025: Fourth Service Electronic Stability Control signal - Vehicle is again inoperable - Towed to Jeep Dealership November 8th, 2025: Fifth Service Electronic Stability Control signal - Vehicle picked up by Jeep Dealership November 17th 2025: Notified by the service advisor that Service Shifter came on after completing work with the wiring harness. This is a huge safety concern that needs immediate investigation, and the manufacture needs to be help liable for these rescue ring issues.
I own a 2022 Jeep Wrangler 4xe (VIN: XXX) subject to Recall 68C for the high-voltage battery. Jeep Customer Care advised me in writing not to charge the battery and not to park the vehicle inside or near structures, but could not define a safe distance or provide any specific measurable guidance. I live in a residential community where all parking is adjacent to homes, so these instructions are impossible to follow. FCA also stated they are unable to provide a loaner or alternative accommodation, even though their written guidance effectively removes the vehicle from normal home use. Additionally, FCA repeatedly instructed me to bring the vehicle to a dealership to determine if it is “unsafe to drive,” despite confirming that no remedy exists and that dealers have no diagnostic test or inspection procedure that can detect or reduce the risk of thermal runaway associated with this recall. The dealership cannot change the risk until a remedy is available. I am requesting NHTSA review FCA’s interim guidance for clarity and adequacy, as owners cannot comply with instructions that are vague, contradictory, and not operationally feasible in residential environments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For second time the JEEP shut down and (stop) in the middle of a higthly trafic street without any warning. I feel risk for my life, my mother and my 9 year old child.
My 4xe goes into turtle mode several times a week and loses power as I am driving. I have contact jeep and 2 dealerships regarding this several times and they said since they can't duplicate it, there is nothing they can do. Has been happening for over a year.
The contact owns a 2022 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied, and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that while attempting to depress the brake pedal at a stop light, the vehicle hesitated and stalled. Several warning lights were illuminated. The contact stated that the vehicle was towed to the residence. The next morning, the vehicle was towed to the dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that the battery was charged to 80 percent. The manufacturer was not notified of the failure. The approximate failure mileage was 34,265.
Mileage: 34,265
The contact leased a 2022 Jeep Wrangler. The contact stated that the hybrid battery became inoperable, and the regular battery failed to operate properly. While driving at an undisclosed speed, the steering wheel was wobbling. Several unknown warning lights were illuminated and were turning on and off. The vehicle failed to start after an hour but eventually restarted. The contact stated that the failure was related to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed with a malfunctioning hybrid battery. The regular batter was also inoperable. The contact stated that a software update was completed. The vehicle was partially repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000.
Mileage: 30,000
The contact leased a 2022 Jeep Wrangler. The contact stated that the hybrid battery became inoperable, and the regular battery failed to operate properly. While driving at an undisclosed speed, the steering wheel was wobbling. Several unknown warning lights were illuminated and were turning on and off. The vehicle failed to start after an hour but eventually restarted. The contact stated that the failure was related to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed with a malfunctioning hybrid battery. The regular batter was also inoperable. The contact stated that a software update was completed. The vehicle was partially repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000.
Mileage: 30,000
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed, and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.
Mileage: 50,000
Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of pocket for these repairs, and it stayed with the dealer for 3.5 weeks. Two days later the vehicle is again failing with the same issues and will not start. It began with the check engine light coming on, then A/C stopped cooling, then the car only would stay in hybrid mode, and the transmission was revving. After stopping the car and shutting it off it will not restart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving to an appointment on 11 August 2025 the yellow CEL light came on and the Jeep Wrangler 4xe stopped operating in hybrid mode. A few miles later the Jeep went into limp mode with a red turtle, red wrench, and red battery light. Pulled into the left center turn lane to allow faster traffic to pass and then made a left turn off of a busy 4-lane highway. I then proceeded down the hill and at the next traffic light I was turning right when the Jeep stopped and the gas engine completely shut down and the Jeep stopped moving halfway through the intersection. Putting the vehicle in park, I attempted to restart the vehicle while it sat in the middle of the intersection but it wouldn’t restart. I then turned on my flashers and exited the vehicle so I could call a tow truck. After the vehicle was towed to the nearest Jeep dealership I learned two days later that the hybrid battery pack had failed and it needed to be replaced. As of 18 September and the vehicle is still at the dealership awaiting authorization from the Jeep engineering team so the technician at the dealership can order a special part!
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle experienced an electrical failure and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the HV Battery had failed and needed to be replaced. The contact was informed that the part was on back order. The vehicle was not repaired. The failure mileage was 34,000. Parts distribution disconnect.
Mileage: 34,000
The vehicle experienced multiple serious fuel system failures, including a failed fuel injector and high-pressure fuel pump. After these components were replaced, it was confirmed that fuel was still entering the engine crankcase. At no point did the vehicle trigger a “Check Engine” light, oil dilution warning, low oil pressure alert, or any hybrid/electric powertrain. This represents a critical safety & reliability issue. Fuel dilution of engine oil can: severely degrade lubrication, increase crankcase pressure, and/or lead to internal engine failure or fire The lack of any warning or diagnostic code suggests either: a software calibration issue in the ECM/BCM that failed to detect the problem, a sensor failure, and/or a defect in the onboard diagnostic system itself. This could indicate a broader defect affecting the safety of the 4xe platform and request investigation. This failure delayed necessary service and put both vehicle and occupants at risk.
My Jeep Wrangler has an internal short in the instrument cluster. Recall campaign # 24V652000, diagnosed by Beck Jeep, Chrysler, Dodge in Palatka, FL. The Jeep instrument panel quit functioning completely on Monday [XXX] around [XXX] a.m with no prior warnings, warning lights or related failures. However, my Vin # is not showing up in the recall, but has the same reported failure as the recall notice. The Jeep dealership confirmed the instrument panel internal short on the same day as the failure, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The IPC short circuited and has not been functioning since November of 2024. There is no gas gauge, fuel gauge or way to see any check engine lights. There is an active recall for jeeps 2018-2024 under NHTSA recall number 24V-652. No accidents or anything to cause this panel to be blank. Drove it the night before, parked and when I started it the following morning the entire panel was black.
See attached document for complaint. Excerpt from attachment: I received a letter from the FCA FIAT CHRYSLER AUTOMOBILES an according to the National Traffic and Motor Vehicle Safety act that letter stated: "FCA US LLC had decided that certain 2022 Jeep Wrangler vehicle equipped with a 3.5" Instrument Panel Cluster (IPC) failed to conform to Federal Motor Vehicle Safety Standard (FMVS) No.101-Controls and displays" Safety recall 30B/NHTSA 24V -652 February 2025 I called the FCA Recall Assistance center at 1-800-853-1403. The agent told me the part was available. So, I made an appointment through them and to brought my Jeep into the San Diego Chrysler Dodge Jeep Ram San Diego, CA, but about an hour later I received a phone call the "mechanics" said that they did not have the part(s) for this issue to be repaired. We went back to retrieve my 2022 Jeep Wrangler Sport Sand was told that they could keep the car due to needing the latest mileage on my Jeep, before they even could order the parts or whatever to fix it. Note my instrumental panel seem to be working fine. But According to that Jeep "mechanic" it still had to be replaced. I can't afford to leave my Jeep there waiting for some part(s) to be ordered. The mechanics can't say when the parts would be available for the repair to be done. It could be a week, it could be a month, it could be a year, they can't say. But they never told me if they are ordering any parts without keeping my Jeep there gathering dust waiting for something to happen. The "mechanics" aren't going to charge me, that is what they said. But the part about not getting it done in a reasonable time due to not having the parts and wanting me to leave the Jeep there to what? Gather dust? Service dealer at San Diego Chrysler Dodge Jeep Ram 777 [XXX] , San Diego, CA92108 My vehicle is a 2022 Red 4 Door Jeep Wrangler Sport S Vin# [XXX] I paid over 50,000 USD for that 2022 Jeep Wrangler Sports S and this issue can't be solves? I would like an answer as to why my Jeep needs to be left with the serv
The instrument cluster is not working. On March 25 2025 during driving the cluster started to malfunction by turning on and off and then few seconds later it was off. Once the cluster is off there is no visual assessment of how fast the car is moving, any alarms, temperature, fuel gauge, non of the gauges work. Took car to an electrical car repair shop since this is a safety issue and they found that there was a cluster recall on 2022 wrangler sport jeeps so no repairs was done to the car. The dealer was called and under the VIN inquiry I was informed that there was no instrument cluster recall. My question is since there is evidence in several www literature of Jeep Wrangler recalls due to instrument cluster why then our instrument cluster not part of a recall
See attached document for complaint.
The contact owns a 2022 Jeep Wrangler. The contact stated that the vehicle had experienced the Death Wobble while driving on two occasions. The contact also stated that the vehicle was difficult to start and would start after being jump-started. Additionally, the contact stated that there was an abnormal burning plastic odor coming from the clutch intermittently while driving and shifting into gear. The contact stated that while driving 40-45 MPH, the vehicle stalled. The message "Stop Safely - Vehicle will shut down in 30 Seconds" was displayed. The contact stated that while attempting to pull over to the side of the road, the vehicle hit the guard rail on the side of the road and bounced back, causing the rear end of the vehicle to land on the right lane of the highway while the front end was on the side of the road. The contact was able to push the entire vehicle to the side of the road with the assistance of other drivers. The manufacturer was notified of the failure and assisted the contact in towing the vehicle to a parking lot. The vehicle was jump-started; however, the failure recurred while the contact was driving the vehicle. The vehicle was towed to the dealer, where the battery and the auxiliary fuse were replaced; however, the vehicle was not diagnosed. The dealer then informed the contact that the vehicle had been repaired. The contact then inquired that the dealer perform the recall repair of NHTSA Campaign Number: 23V116000 (Power Train); however, the dealer informed the contact that the part had been ordered and would be available in two months. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Mileage: 34,000
The contact owns a 2022 Jeep Wrangler Hybrid. The contact stated that the vehicle was taken to a local dealer to be repaired under NHTSA Campaign Number: 24V720000 (Electrical System); however, the contact was advised that the repairs were not sufficient to fix the vehicle. The vehicle was serviced under the recall remedy however, the failure recurred on three separate occasions. The dealer advised the contact that she would have to pay out of pocket for a new battery due to the tire not being original equipment. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000. The VIN was not available.
Mileage: 75,000
My 2022 Jeep Wrangler Sahara Unlimited 4xe vehicle is unsafe, and I fear driving it could cause death or serious bodily injury. The vehicle turns off intermittently and displays "service electrical charging system." The 4xe recalls 95B/NHTSA 24V-720 and especially, recall ZB7/NHTSA 22V-865 have not been properly repaired and completely resolved. This is a serious and potentially dangerous defect. This Jeep Wrangler Sahara 4xe unexpectedly turns off while driving, it has turned off on me while driving on the freeway, regular streets and has left me stranded in dangerous predicaments. Starting the vehicle is also unpredictable, sometimes it starts and sometimes it does not. This is especially terrifying when it spontaneously shut off while driving. I no longer can safely operate this vehicle without placing myself, my family and others in peril, and as a result I have had to purchase a new vehicle. Vehicle engine shuts down condition caused by diagnostic reactions to faults caused by loss of communication. Recall ZB7/NHTSA 22V-865 is still occurring to my 2022 Jeep Wrangler Sahara Unlimited 4xe, an engine shut down condition results in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning.
I brought my jeep in for the 95B recall this past December (12/17/24), it was fixed for about a week then problems with the electric system emerged and the vehicle would not run in electric mode. I also received messages saying that an oil change was required (despite having an oil change done in December), and that the battery needed to be charged for maintenance (despite the battery being fully charged the previous evening). I brought it back to dealer (2/3/25) to fix the issue. They said they fixed it and gave it back to me. A few days later the same problems reappeared so I brought it back on 2/22/25 and just received word that they cannot find a solution to the problems despite working with tech advisors from other dealerships and Stellantis. In short, I have had the same issues with the vehicle since about November, they have attempted to fix it 3 times and now are telling me that they do not have a fix for the problems. Please help!
The engine lost power while driving and was almost T-boned the first time the issue happened. No warning lights were present before the loss of power. I was leaving a stop sign and crossing traffic did not have to stop. The posted speed limit for the cross street is 40 MPH. The dealership updated the software, and the Wrangler 4XE was returned the same day. Less than two weeks later, the loss of motive power occurred again. The dealership had the vehicle for almost 40 days and replaced the high-voltage battery pack. About 50 miles after the car was returned, the check engine light came on. I was almost home when this happened and had the 4XE towed for the third time. Texan Jeep claims they had engineers from Jeep look at the vehicle while it was in the shop for an extended period of time. These vehicles are not safe to be on the road! The safety of any other vehicle around a 4XE is at risk. They can shut down and go into limp mode without warning, with or without the recalls being complied with. The only reason I did not have a significant accident was my training as a commercial airline pilot and dealing with simulated emergencies.
ON [XXX] My 2022 Jeep Wrangler Hybrid was parked in my carport. Around [XXX] I started smelling something burning so got up to check the house and then went to the garage to check our cars. On checking the Jeep I noticed that the inside of the cabin was filling with smoke. I immediately called 911 and as I was on the phone with them the Jeep spontaneously burst into flames on the inside. The Fire department arrived shortly after. They began flooding the jeep with water and had to drag it out of our car port. Once they had it away from the house the continued to flush it with water and also placed a fire retardant blanket over the top of it to contain the fire. It continued to burn for several more hours until a tow truck arrived to take it to a yard. The fire truck had to follow the Tow as the car was still smoldering as they loaded it. According to the fire marshals' initial assessment he believed the fire was started from the Jeeps Lithium Ion battery. * It is believed to be the Lithium Ion Battery. It has a recall and I had the recall scheduled for 1/9/2025 but it caught fire on [XXX]. The Jeep is with Progressive my insurance company and could possibly be inspected at request. * Luckily we caught it before it was fully engulfed. Jeep did emit noxious fumes while it was on fire and being put out. Our neighbor had to evacuate because of the fumes possibly entering her house. * It has been confirmed by Progressive and they have placed Jeep on notice. * It was inspected by the Ins Co. They are awaiting on the inspector from Jeep. * There were no warning or indications prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
See attached document for complaint.
My instrument control panel went completely black without any prior glitches. I couldn't see my speed, cruise control lights, engine temp, gas gauge...nothing on my panel displayed.
Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on but can’t switch gears to put it in reverse or drive. Vehicle is a paper wait and the earliest time I can take in to a certified mechanic is 1 month. I’ve had multiple issues with this car. Death wobble, electric recalls. And a recall that stated part not available park your car not in your garage and don’t charge your hybrid…. How can this car be allowed on the streets with this many issues under 2 years
Jeep wrangler has 46k miles, 2 years, but battery died while car was running. Would not start once car engine shut down. I was stuck in the middle of a busy intersection and was out ant risk of an collision. Upon running diagnostics, battery is fully drained and alternator is not starting. Online forms suggest it could be the alternative battery, charging the start/stop function, that died and drained the charge from the main battery. Prior to the incident, there was a low voltage warning which got worse over 2 days, until ultimately it died completely.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On Nov 16, 2024 I was driving and turned a corner as soon as I did the engine light and another light came on with a message saying do not shift or turn off. I had it towed to Capital Jeep and they said it was my main and aux battery, a week later which was yesterday 11-29-24 the same lights and message came on, I pulled into the dealership and they said it was the green bus connecter behind the glove box, then today 11-30-24 I was driving same lights and message again, however this time I could not go passed 5 miles an hour. So now it’s towed again and sitting at the dealership
Received a notice in October that there is a chance for the battery in the vehicle I currently own could start on fire. They stated they have no resolution for this at the time. I was informed not to fully charge it, not to park near buildings, and not to park near other vehicles. This is impossible for me to do at this time. I have HOA’s where I am renting that I cannot park in the street. I also have children that I do not want in this vehicle or driving this vehicle if there is such a serious malfunction that could happen. I am a special education teacher, and there’s no place for me to park where I work that is away from buildings, other vehicles and children. I called the dealership and had text messages with them. I have called the manufacturing number and was told I was put on another list and a person would call me in a day or two. Two weeks went by. I called again. I still have not had a case manager call me to let me know what my options are. I would like my money back and want to return this vehicle. I do not feel safe driving it. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This recall has no resolution which is absolutely unacceptable. There is a fire risk for my primary vehicle, and I am unable to charge it - the entire reason I purchased this vehicle at a premium.
The contact owns a 2022 Jeep Wrangler. The contact received notification NHTSA Campaign Number: 24V720000 (Electrical System). The contact stated that while stopped at a red light the accelerator was depressed; however, the vehicle lost power for 4-5 seconds. The contact stated that the vehicle failed to accelerate as intended and drove very sluggishly afterward. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the high-voltage battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,716.VIN tool confirms parts not available.
Mileage: 22,716
My 2022 Jeep has an open recall and Not enough is being done to remedy the situation. I bought a “hybrid jeep” to save on gas money and now I’m spending more money on gas than ever. I want compensation!
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Complete loss of dashboard functionality while driving in hybrid mode. Dash suddenly went black, all warning lights started flashing and tachometer and charging gauge dials bouncing. Drove to Suburban Jeep Ann Arbor with problem still occurring. Showed dash display to service representative. Service technician unable to replicate problem. Service representative communicated vehicle is operating as intended and is ready for pick up.
I received a recall that the battery may catch on fire, I do not feel safe driving the car
My vehicle has been nearly underivable since purchased. Several times I have taken the car in for things like: No power. The car will drive, but slowly and with no "get up and go". It takes quite a bit of time to get to legal driving speed. This has happened on a highway at least once, and multiple times on regular roads. My electrical system has failed, and all components, including my battery, has shut down. This happened on the highway on my way to work. I lost time at work as well as my car for 34 days. (This is the second time it has happened). My gas tank cover refusing to open/my gas tank refusing to accept gas. My electric battery getting too hot and burning through wires, including my coolant tubes, which in turn, shut my car down. This happened on a major road. All of these things have caused immediate safety to myself and others that have been in my car when it stopped working. I have thankfully been able to get myself off the road in all of these instances without causing an accident. There have been several break downs where I had to have someone come get me, and I have had it towed several times to the dealership as well. I have broken down entirely on the highway several times, slowing to a stop and having people needing to drive around me, or stop to help. I have taken the vehicle in many, many times and have been without my car for over 40 days (if I counted, it would be over 60 days). The dealership has told me it's a 4xe problem, but then lists the problem on paper as various things (coolant leaks, high voltage battery problem). At this point, I am afraid to drive it, as I have 1 active recall with no remedy available and a few alerts. My check engine light came on again this morning with no reasoning behind it, and the Jeep says to check ABS braking system and electrical systems. It's my very expensive daily driver. It has been inspected by two dealerships, with me taking into one dealership at least 12 times for recalls and repairs.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
See attached document for complaint.
Recall #95B one of many since I purchased my vehicle. Cannot use it for what it was purchased for which was to use electric and save gas money. Now recall states not to plug in vehicle and that it can catch fire and explode at any time running or not. I am scared to death to drive this vehicle and have my child anywhere near it. And it is our only vehicle which costs me over $1000 a month payment I can barely afford. Its causing us extreme stress and anxiety. I have been trying for months to get rid of this vehicle which has dropped over 50% in the value.
I have received a recall notification 95B/NHTSA 24V-720 that advises I should not charge my PHEV, park away from structures or other vehicles until the remedy is obtained. However, no guidance has been provided on what to do if these precautions cannot be met. This situation is unacceptable. Receiving a recall advisory with such severe restrictions—without a solution or clear guidance on alternative safety measures—leaves customers in an impossible position. It is unreasonable to expect owners to manage these risks independently without adequate support or timely options to ensure safety and functionality. I have raised this concern with FCA and received no adequate response. I therefore would like to formerly lodge a complaint.
History since I leased this vehicle: 1. Charging cord froze to vehicle when parked at a charging station outside and would not detach until it thawed. 2. Car was recalled for a battery issue and was allegedly fixed. 3. Car later died. The battery was completely dead for no apparent reason. I had to have the vehicle towed to the dealer for the battery to be replaced. They were not able to explain why the battery died. 4. Just received another recall for a High Voltage Battery fire risk issue that they have no remedy for as of yet. We are advised not to charge the vehicle or park it near any structures or other vehicles! 5. While driving home from work, the Jeep suddenly stopped moving. The console where the shift gear is began to flash and I had to put my foot on the brake, put the car into park and then put it back into drive to get it to move again. When it went back into drive it lurched forward. Luckily no one was behind me at the time or they likely would have smashed into me or I could have caused an accident. According to online research it is another on-going problem, one article reads there are hundreds of complaints on the Jeep forums with no fix saying: When customers take their Jeeps in, the service advisors have trouble diagnosing the issue. And while Jeep has issued some recalls, the problems remain and the electric Jeeps continue to fail.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 30 MPH, the instrument panel went black. The contact was unable to view any information displayed on the instrument panel. The contact stated that the mileage on the App showed the vehicle mileage at 1,000,000 miles. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Mileage: 6,000
The contact owns a 2022 Jeep Wrangler. The contact stated that the vehicle was parked outside the residence for 5 days when a neighbor called to make him aware the vehicle was on fire. The contact was not at the residence at the time of the fire however 911 was called to arrive at the residence. Upon arrival at his residence, the fire department was present and had extinguished the fire. The fire department stated that the fire was not arson-related and the origin was electrical. A fire report was filed. The vehicle remained at the residence at the contact possession. The sidewalk and the street were damaged due to the fire. No injuries were reported. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000.
Mileage: 10,000
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
On February 14, 2023, as I was driving home from work at 4:30 pm, and luckily stopped at a traffic light, my Jeep shut down and showed a charging fault while I was nowhere near a charger. I was eventually able to restart the vehicle and make it the rest of the way home. We had the software updated, so hopefully that does not happen again. I was about halfway between my place of work and my home, which are about 8 mailes apart. My vehicle had 5373 miles on it at the time of the incident. Now my car is yet again under recall at risk of fire due to the battery and I am scared to drive it and have it near my home.
We recently got the Jeep back from being serviced for a problem (P0E15-00) that seems to be a common issue with a part (hybrid/EV battery pack coolant heater) that breaks every 15-30k miles. Yay! Ours was at just over 17k miles. Now, on top of all of this, I receive a notice for our fourth recall in 2 years, for a battery that could randomly catch fire and there is no fix known yet. The charger for the Jeep is literally right outside my children's bedrooms. If I want to charge my vehicle, I am potentially risking a fire right next to where my kids sleep. If I don't plug in, the whole point of us picking the plug-in hybrid is a total waste of our money. I also have to park next to an apartment building, let alone my other coworkers' vehicles when I go to work. I now feel like my vehicle is a ticking time bomb. I would love to be able to end my lease early to get out of this nightmare. At the very least is there an option for a loaner vehicle or rental reimbursement until this potentially extremely dangerous issue is repaired?
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Upon purchase of the Jeep, within 8K miles, the fuel pump went out and left me stranded. Now, at 27k miles, the car has been undriveable for 4 months. The engine will not accelerate, causing near collisions on highways. Over 13k in repairs are currently in place and there is still no resolution.
There was a prior recall where if there was discoloring or charring of the battery terminal a new battery was suppose to be installed. I reported this and showed the damage, and they just cleaned the terminals and sent me down the road. Now that these are burning houses down I would like to get out of this lease, its almost up anyway.
The contact owned a 2022 Jeep Wrangler. The contact stated while the vehicle was parked unoccupied and turned off, there was smoke coming from the vehicle. The contact stated the fuse box located on the passenger side of the vehicle had caught on fire. The fire was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided. The contact was informed that the cause of the fire was that the fuse box failed. A police report was not filed. There were no injuries sustained. The dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company sent a fire investigator to determine the failure. The manufacturer also sent an investigator and confirmed that the failure was due to a faulty component in the vehicle but no further information was provided. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Mileage: 10,000
22’ JEEP 4xE LOSS OF MOTIVE POWER Vehicle wouldn’t start for approximately 15 minutes. Showed charging system error and a battery light was on. Once vehicle started it was driven 5 minutes, parked and turned off. Within 30 minutes it was started again, and driven down the street when it lost power and indicated the speed was limited. I attempted to turn around to get back and park it when it quit in the middle of an intersection. Vehicle had a message to put it in park. I did. It wouldn’t restart or go into neutral to even push it out of the road. After about 10 minutes it started and I drove it back. It kept losing throttle and rolled opposite direction down a hill while in gear and still running. The throttle intermittently would work and rev then move forward. I backed it uphill into my driveway with it continued to roll forward and then rev the engine and reverse. When it losses power to the pedal it doesn’t rev the engine and will roll. Instrument panel and lights/entertainment still work when it does this. Mine and my children’s safety were put at risk. We called the dealer where we purchased from ‘Orangeville Chrysler Dodge Jeep Ram - 207163 Highway 9 East, Orangeville ON L9W 2Z7’ was told to bring it in. I said it was extremely dangerous and unsafe to drive. I asked for them to have it towed in and they refuse to pay for the towing. We mentioned a query into safety recall 22V-865 by ODI we found but they stated it was unknown to them and VIN didn’t show an open recall. We are without a vehicle as it sits in the driveway presently. (incident may be related) In nov 2023, about 9 months prior to this my [XXX] daughter was driving with my 9 and 11 y/o in the back seats and went into a ditch, damaging the front passenger fender, front bumper and hood. She mentioned something happened to the car and she lost control. There was no police report for this. There were engine lights on. We called a tow to get it out. The engine light went away on it own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
I own a 2022 Jeep Wrangler Rubicon 4xe, I purchased the vehicle new on [XXX] (purchased in TN, registered in VA). Since owning the vehicle it has been in the shop 9 times, most recently in the shop because it was completely dead and they found out the battery was leaking acid, this is the same battery they had just replaced a year earlier. It has lost all power and shut off several times, Jeep continues to say there is no issue. The loss of power is concerning because it happens when driving on busy roadways. I filed 2 lemon claims with them, both times offered $2800 for inconveniences and $3600 the last time. I have also been instructed to park the vehicle outside of my garage and told it might be a good idea to not charge it daily due to a fire hazard, when buying a hybrid, I paid extra in hopes to get better gas mileage when traveling to and from work, now I put my children's lives in jeopardy everyday while driving it! And most recently when driving across a bridge or rough roads (I live in the south so rough roads are an everyday thing), it has started shaking so badly that I have pulled off the road due to fear of the vehicle flipping or causing an accident. It is frustrating to pay for a vehicle that is a hazard and does not work properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2023 Jeep 4XE shut down in the middle of the highway in Arizona while traveling at 65 mph. The dashboard displayed an error message: “Service Charging System.” Shortly after, the vehicle experienced a total loss of power, and the screen instructed, “Put in park to start vehicle,” with a flashing “D” on the gear indicator. This has happed before in a 2022 that we traded in because we didn't feel safe driving. We have a service appointment 8/7/24 at Larry H miller Jeep in Avondale AZ.
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a “stored” code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple “star cases” that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
My jeep lost power on the freeway while in Hybrid mode. Warning signs turned on for me to park the vehicle but I was on the freeway. The jeep would not switch to gas mode. My safety was at risk as I had to coast my jeep with no power to a safe location to park. I crossed 3 lanes of traffic. The only way to fix the problem is to put my vehicle in park and then turn off my jeep and restart it. The warning light that turned on but I can’t recall which one. It was very fast and scary. I plan to take it to the dealer ship to check for recalls.
The detective reported that the 2022 Jeep Wrangler spontaneously caught on fire. The contact stated that after the owner parked the vehicle, approximately six hours later a fire occurred which started in the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed. No injuries were reported. A police and fire report was taken at the scene and the vehicle was later tow away. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified by the contact. The contact was concern that the vehicle had experienced the same failure listed in the NHTSA Campaign Number: 23V787000(Electrical System) which did not include the diesel models. The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was unknown.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the vehicle started jerking and the Hybrid mode disengaged intermittently. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the failure recurred mildly. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The dealer advised not to recharge the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 16,000. VIN tool confirms parts not available.
Mileage: 16,000
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Jeep TSB S2008000158 This service bulletin is exactly that happened to my jeep but because it is a 2022 jeep that will not honor the service bulletin. This has happened to me twice, once in my garage and another time driving and the jeep just stopped in the middle of the street. Both times have been taken into the Jeep dealership.
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Vehicle again experienced ‘high-speed’ stalling with rapid de-acceleration + additional loss of power steering + transmission lock. Due to lack of brake lights upon rapid de-acceleration, nearly caused trailing vehicle to rear-end the subject Jeep Wrangler and swerve into oncoming traffic. Vehicle had to be towed to dealership due to unable to start and transmission lock. Video provided of event. Dealership advised could not repeat failure, manufacturer refused to open case with engineering. Software update applied.
The contact leased a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
I was driving and at a red light the car just stopped working. It was stuck in park and did not want to shift gears. I kept getting a warning message to push the brake and push start but nothing happened. I was stuck in the middle of the road and was put in a dangerous situation. I kept turning the car on and off and eventually 30 minutes later it started.
The contact's daughter owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The dealership is telling me I need to take the vehicle even though they cannot fix the recall. This is a liability to society and myself. Peoples lives are at risk. There is a fire risk recall pn the HV battery
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
My 2022 4xe Rubicon has been at the shop for 60 days now for slamming in to a dead stop while driving over 8 -18 mph. This happened 4 times early in the morning trying to drive to work. The dealership towed it in that morning, but failed to look at it for over 2 weeks. - they thought it was just in for regular maintenance. - during this time multiple warning lights were on (CEL and ETC, etc) . To date, they can not recreate this frightening situation or pull up any codes. I could have killed somebody, had I made it to a busy road. I had the 22V-865 recall done in Feb 2023, which CLEARLY did NOT work. Chrysler's involvement has been useless, The latest safety recall report I read (dated 7/13/23) indicates they cannot find the "root cause', they are attempting update software that will change "fail safe from shut off to limp home" but state in this report that there is still NO RESOLUTION, and is still under investigation. I purchased my 4xe August 27, 2022, FCA KNOWING they manufactured the 2.0L PHEV engine, issued a STOP -SALE NOTICE in December 2022 "in order to control and avoid the damage and emergency situations on the US roads.'" NOT A STOP DRIVE NOTICE. -Other then this Scary problem, I have FORM problems, and it throwing itself into AUTOPARK while in reverse. (going less then 3 mph) - How is this not being investigated, ... How is it that there are NO codes or replicate the problems.
Spontaneous Engine Shutdown for the 3rd time: Steering wheel locked, Transmission locked, engine turns off....all while driving.
I was driving on the highway and my Jeep shook for a moment and then the D started blinking and there were 2 lights that came on. One was the battery light and the other one was the charging light. There was also an on screen message about a charging problem and to pull over safely. I was on the highway and this was very dangerous as the car was slowing down with cars behind me. I managed to pull over on the side of the highway and stopped my car safely . I turned off my car restarted it. I then got off the highway and made it home safely via the back roads. I made an appointment with the dealership but this was very unsafe and almost caused an accident. Please investigate as as I have seen many other reports of this online. Thanks.
While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.
My vehicle is year old and I began receiving a warning light regarding the electric throttle control system. The throttle has begun periodically not responding while at highway speeds. I am forced to continue driving the vehicle because dealership service departments do not have loaner vehicles available for me to leave my vehicle to be serviced.
I took my 2022 Jeep Wrangler 4XE Unlimited into the dealership for the recall to be fixed and oil/filter change with tire rotation. I drove my vehicle to the dealer and after being there for 3.5 hours I am informed my vehicle no longer starts/turns over. I have a loaner vehicle with no solution in sight. Upon reading other 4XE owners statements that had the same issue. Upon resetting the software they have multiple trips with the same issue of the engine stalling. I DO NOT want my children in a vehicle that is NOT running properly. This will put others in danger as well, if my engine fails going down the interstate, it can cause a wreck.
I was driving on the highway at a speed of 70 miles and suddenly I lost total control of my vehicle I lost my engine and without electricity nothing worked I was close to having an accident
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 25 MPH, the vehicle made an independent and unintended stop. The service charging system, the battery warning light, and the key not detected message was displayed. The contact was able to restart the vehicle after several attempts and the vehicle operated as designed. The vehicle was taken to the dealer to be diagnosed; however, the dealer stated that no failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 1,649.
Mileage: 1,649
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Electric Mode Temporarily Unavailable.
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 55 MPH in the middle lane of a highway, an unknown warning light was illuminated, and the vehicle lost motive power. The contact stated that the control buttons became inoperable. The contact was able to restart the vehicle after several attempts. The contact was able to veer to the side of the road with the assistance of a Police Officer and coasted to a parking lot. The vehicle was towed to the dealer, who informed the contact that parts for NHTSA Campaign Number: 22V768000 (Electrical System) were on a national back order. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised as the dealer. The failure mileage was approximately 9,000. Parts distribution disconnect.
Mileage: 9,000
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Numbers: 22V768000 (Electrical System) and 22V865000 (Engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
I was driving on the highway in the middle of rush hour traffic going about 60 mph and my car went in to auto shut off mode with no warning.
In October, my brand new car straight from factory with only 3900 miles on it broke down at a gas station. The dashboard said “service charging system”. The car would not move or allow me to switch gears. It was locked. It took 3.5 hours for a tow truck to come. The car was in the shop for 30 days. And the dealership determined the issue was related to faulty wiring harness that many Jeep Wrangler 4xe have been having issues with. After the dealership resolved the wiring harness issue, I was delivered the car back home on November 11. After driving the car for 24 hours, the car stopped and broke down on an interstate while I was driving 65 mph. The car came to a sudden stop and the wheels locked. All the cars behind me braked suddenly and I was stuck in the middle of an interstate hoping cars wouldn’t pile up and crash into me. The car dashboard and interior lights were flickering. I kept restarting the car and after 4 min. the car turned back on. This Jeep Wrangler 4xe is repeated having incidents where it’s power shuts completely off while driving and it’s very dangerous. There will be a fatality on day of this problem is not resolved.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V768000 (Electrical) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11492627*DJR ******* DELETE VOQ *******
The contact owns a 2022 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V768000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified, and the contact was informed that the parts were anticipated to be available in December. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V768000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified, and the contact was informed that the parts were anticipated to be available in December. The contact had not experienced a failure. VIN tool confirms parts not available.
Brand new 2022 Wrangler Sahara 4xe randomly stalled in traffic. There was about 450 miles on the vehicle. This happened about 2 weeks after I purchased the vehicle. I've seen that others have been having this issue and there's even a lawsuit regarding this. I had two passengers in the car with me and I was driving at night with a line of cars behind me down a windy road and could have caused a pile up. When I first got in the car, the pure gas range was around 135 miles. I put the car in electric and drove for about 3 minutes till I arrived at my destination. Right after I put the car in park, the low fuel sign came on but there was still around 126 miles left of gas so I was very confused. I drove for another 5 minutes and this time the fuel dropped down to 34 miles. So within a matter of minutes, I lost 100 miles in gas range. I went to fuel the car and when I turned it off and on, the low fuel sign disappeared and the car was back to 126 miles of gas range before I even put any additional fuel into it. I figured this was just a fuel sensor issue and ignored it. After I added fuel, it drove fine for 30 minutes or so and then as I was driving home, I noticed that the car seemed to just suddenly slow down and I got a warning sign to put my car in park and turn it off and on. I was able to pull to the side but I noticed that on the side where you can choose between, electric, hybrid, and e-save, all of the options were not lighted. It appeared as though the engine had stalled. Once I restarted the car, it ran fine. I do not believe I received a check engine light or any other warning signs except for the car telling me to restart and once I did, everything went away. Some folks on the 4xe forum said to check the fusebox and 90% of the fuses were loose or not seated properly. However, this should not be related to the fuel sensor issue. Brought it to a dealership and they said nothing was wrong with it and no codes came up.
drive at highway got the following error messages "service charging system" and "service transmission." I also got an error message on my Jeep U connect app "a charge fault has occurred." I'm lucky to be alive. At the time, I had two-thirds full tank of gas and 6% battery charge (see attachment).
The car has twice come to almost a complete stop while driving as if it lost power with a close to full charge and plenty of gas. Car goes into a blinking D mode and has to be put in park and restarted. Happen in daily traffic very dangerous!
Purchased this Jeep brand new and 2 days later I went to start it in my garage and instrument panel lights all started flashing. It was cycling through all of the error codes with emergency lights flashing and would not start. I let the vehicle sit and after a couple of hours it restarted but the check engine light was on. I test drove the vehicle around the block and it stopped in traffic. Vehicle was towed back to the dealership where it was purchased where it has been since 7/13/2022. Originally I was told it was a shifter and that they replaced it but now I am being told it is the entire wiring harness. The shop manager at the dealership has tried resetting the error codes several times with no resolve and he will not put his stamp of approval that this vehicle is safe to drive. I am not comfortable putting my family in this vehicle.
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.