High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acceleration. After this incident on the 11/21, I didn't charge again until I had the 68C recall performed where the dealer told me they think it's fixed. On my way home from the dealer it happened again. From here I emailed the dealer over the holiday and sent them videos of the problem. I opened a case with Jeep and brought it in. I was then told they replicated my issue but that it's normal now since all the updates. They refused to go for a quick ride along and closed my Jeep case with no resolution or help. This problem that did not exist before the OTA update. I don't know if it's related to the OTA update or related to the A7C recall, wither way I don't feel safe driving this with any amount of charge in it, even though the dealer gave an OK to charge. The dealer wants nothing to do with addressing this because I think they can't fix it since there is no CEL or codes in the computer. I don't know what to do from here. You will find attached the email chain and see YouTube addresses. I can share these directly if needed or produce much better ones. This is completely repeatable and consistent.
After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acceleration. After this incident on the 11/21, I didn't charge again until I had the 68C recall performed where the dealer told me they think it's fixed. On my way home from the dealer it happened again. From here I emailed the dealer over the holiday and sent them videos of the problem. I opened a case with Jeep and brought it in. I was then told they replicated my issue but that it's normal now since all the updates. They refused to go for a quick ride along and closed my Jeep case with no resolution or help. This problem that did not exist before the OTA update. I don't know if it's related to the OTA update or related to the A7C recall, wither way I don't feel safe driving this with any amount of charge in it, even though the dealer gave an OK to charge. The dealer wants nothing to do with addressing this because I think they can't fix it since there is no CEL or codes in the computer. I don't know what to do from here. You will find attached the email chain and see YouTube addresses. I can share these directly if needed or produce much better ones. This is completely repeatable and consistent.
i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i drive it along with abnormal sounds from the engine . i had to pull over and recycle the ignition numerous times . when i checked the oil i noticed that there was a dirt /sandy substance on the dipstick, the service advisor told me this is normal and i believe is abnormal . i feel my issues that i am experiencing are consistent with the current recalls 68c and 78c . i feel that the dealership is giving me the runaround
i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i drive it along with abnormal sounds from the engine . i had to pull over and recycle the ignition numerous times . when i checked the oil i noticed that there was a dirt /sandy substance on the dipstick, the service advisor told me this is normal and i believe is abnormal . i feel my issues that i am experiencing are consistent with the current recalls 68c and 78c . i feel that the dealership is giving me the runaround
I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the manufacturer that I do not feel safe operating a vehicle under an active safety recall with no remedy, but I was told there is nothing they can do. This vehicle is leased, and while a separate battery recall (68C) was addressed with rental reimbursement, Stellantis is refusing to provide any interim accommodation for recall 78C, even though it remains open and unresolved. Being told to continue driving a vehicle with a known risk of sudden power loss or fire, with no repair available, presents a serious safety concern for drivers and the public. I am concerned about the risk of an accident or fire occurring before a fix is available.
I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the manufacturer that I do not feel safe operating a vehicle under an active safety recall with no remedy, but I was told there is nothing they can do. This vehicle is leased, and while a separate battery recall (68C) was addressed with rental reimbursement, Stellantis is refusing to provide any interim accommodation for recall 78C, even though it remains open and unresolved. Being told to continue driving a vehicle with a known risk of sudden power loss or fire, with no repair available, presents a serious safety concern for drivers and the public. I am concerned about the risk of an accident or fire occurring before a fix is available.
My 2024 Jeep Wrangler 4xe is affected by multiple active safety recalls, including recall 25V-741 related to a high-voltage battery fire risk, recall 25V-710 involving software issues that may cause loss of propulsion, and recall 25V-766 concerning potential engine contamination from casting sand that could result in engine failure. These defects place my safety and the safety of others at risk due to the possibility of sudden loss of power, vehicle immobilization, or fire, including while the vehicle is parked. The vehicle has not experienced a fire or complete failure to date; however, the recalls have been confirmed by the manufacturer and dealer, and I have been informed that no permanent remedy is currently available, with estimates extending into 2026. I have received recall notifications and operational guidance, including limiting battery charging and taking safety precautions, which restrict normal use of the vehicle. No warning lights or fault messages have occurred beyond standard recall notifications, and the vehicle remains available for inspection upon request.
My 2024 Jeep Wrangler 4xe is affected by multiple active safety recalls, including recall 25V-741 related to a high-voltage battery fire risk, recall 25V-710 involving software issues that may cause loss of propulsion, and recall 25V-766 concerning potential engine contamination from casting sand that could result in engine failure. These defects place my safety and the safety of others at risk due to the possibility of sudden loss of power, vehicle immobilization, or fire, including while the vehicle is parked. The vehicle has not experienced a fire or complete failure to date; however, the recalls have been confirmed by the manufacturer and dealer, and I have been informed that no permanent remedy is currently available, with estimates extending into 2026. I have received recall notifications and operational guidance, including limiting battery charging and taking safety precautions, which restrict normal use of the vehicle. No warning lights or fault messages have occurred beyond standard recall notifications, and the vehicle remains available for inspection upon request.
Vehicle experienced multiple simultaneous powertrain diagnostic trouble codes related to oxygen sensors and fuel controls, including O2 Sensor heater circuit high voltage, O2 Sensor circuit high voltage on multiple banks, rich fuel trim condition and manufacturer specific powertrain logic fault. vehicle in stock, under warranty and driven only on city roads. No off-road use or physical damage present. Issue appears to be systemic rather than isolated sensor failure and may involve wiring harness routing, sensor heater control systems or PCM Software logic. Symptoms include persistent check engine light and emission related faults that could lead to catalytic converter damage if left unresolved.
Vehicle experienced multiple simultaneous powertrain diagnostic trouble codes related to oxygen sensors and fuel controls, including O2 Sensor heater circuit high voltage, O2 Sensor circuit high voltage on multiple banks, rich fuel trim condition and manufacturer specific powertrain logic fault. vehicle in stock, under warranty and driven only on city roads. No off-road use or physical damage present. Issue appears to be systemic rather than isolated sensor failure and may involve wiring harness routing, sensor heater control systems or PCM Software logic. Symptoms include persistent check engine light and emission related faults that could lead to catalytic converter damage if left unresolved.
My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix.
My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix.
This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last.
This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last.
While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and sat called the Jeep service department where I was going to have it serviced. I informed them of the issue so they could look at it, if I made it to them. The warnings for the check engine light said service stability controls. I proceeded to drive very slowly with my hazards on and still on 10mph very ruggedly; then all of a sudden the vehicle started to pick up speed and the check engine light went off. I was able to get on the highway and safely make it to the Jeep service center where they checked my vehicle but could not find a problem.
While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and sat called the Jeep service department where I was going to have it serviced. I informed them of the issue so they could look at it, if I made it to them. The warnings for the check engine light said service stability controls. I proceeded to drive very slowly with my hazards on and still on 10mph very ruggedly; then all of a sudden the vehicle started to pick up speed and the check engine light went off. I was able to get on the highway and safely make it to the Jeep service center where they checked my vehicle but could not find a problem.
On October 12, 2025, while I was driving, the vehicle abruptly shut off, locked up, and completely stalled while in motion. This created an immediate and serious hazard to my safety and to other drivers on the road. I contacted Jeep to report the incident, but I was informed that no service appointments were available for several weeks. I was also told that Jeep currently does not have a repair or remedy for this issue. At present, Jeep has acknowledged a safety defect, has no available solution, and cannot perform a timely repair. The vehicle is unsafe to operate and cannot be used for its intended purpose. I rely on reliable transportation for my personal and professional obligations and cannot be without a safe vehicle for an extended period while Jeep attempts to resolve a known safety problem. Given that Jeep is unable to repair the defect and is effectively in breach of its warranty obligations, I am requesting that Stellantis Financial Services immediately terminate my lease without any early termination fees, penalties, or additional charges. I must obtain a dependable vehicle from a manufacturer that can provide safe and operable transportation.
My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (NHTSA 25V-741) involving high voltage battery fire risk, and Recall 78C (NHTSA 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting NHTSA review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers.
On October 12, 2025, while I was driving, the vehicle abruptly shut off, locked up, and completely stalled while in motion. This created an immediate and serious hazard to my safety and to other drivers on the road. I contacted Jeep to report the incident, but I was informed that no service appointments were available for several weeks. I was also told that Jeep currently does not have a repair or remedy for this issue. At present, Jeep has acknowledged a safety defect, has no available solution, and cannot perform a timely repair. The vehicle is unsafe to operate and cannot be used for its intended purpose. I rely on reliable transportation for my personal and professional obligations and cannot be without a safe vehicle for an extended period while Jeep attempts to resolve a known safety problem. Given that Jeep is unable to repair the defect and is effectively in breach of its warranty obligations, I am requesting that Stellantis Financial Services immediately terminate my lease without any early termination fees, penalties, or additional charges. I must obtain a dependable vehicle from a manufacturer that can provide safe and operable transportation.
My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (NHTSA 25V-741) involving high voltage battery fire risk, and Recall 78C (NHTSA 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting NHTSA review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers.
This vehicle has 3 catastrophic and dangerous recalls. I have attempted jeep several times to try to get it escalated, but they have ignored us. The vehicle lost power suddenly in busy traffic 2 times, causing my wife to almost be involved in an accident. We have no confidence in driving this vehicle. Hoping you can help
This vehicle has 3 catastrophic and dangerous recalls. I have attempted jeep several times to try to get it escalated, but they have ignored us. The vehicle lost power suddenly in busy traffic 2 times, causing my wife to almost be involved in an accident. We have no confidence in driving this vehicle. Hoping you can help
My 2024 Jeep Wrangler 4xe (VIN [XXX] ) has two active recalls (25V-741 and 25V-766). The battery does not charge, and the vehicle has braking issues by itself. Dealership attempted repairs multiple times with no resolution. The vehicle may catch fire and is unsafe to drive or charge. I’m requesting NHTSA review and manufacturer action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2024 Jeep Wrangler 4xe (VIN [XXX] ) has two active recalls (25V-741 and 25V-766). The battery does not charge, and the vehicle has braking issues by itself. Dealership attempted repairs multiple times with no resolution. The vehicle may catch fire and is unsafe to drive or charge. I’m requesting NHTSA review and manufacturer action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Drogi Biurze Badań nad Wadami NHTSA, składam skargę dotyczącą bezpieczeństwa pojazdu dotyczącą mojego Jeepa Wrangler Sahara 4xe 2024 (VIN: [XXX] ), który został pierwotnie wyprodukowany na rynek amerykański, ale obecnie eksploatowany jest w Unii Europejskiej (Polska). Dowiedziałem się, że na mój pojazd mogą mieć wpływ dwa amerykańskie wycofania bezpieczeństwa wydane przez Stellantis/Jeep i zarejestrowane w NHTSA - Recall No. 25V-741 (potencjalne ryzyko pożaru i utrata mocy) i nr wycofania. 25V-766 (zanieczyszczenia silnika z piasku odlewniczego). Pomimo tego, że są to oficjalne odwołania bezpieczeństwa NHTSA dotyczące potencjalnych zagrożeń pożarowych i katastrofalnej awarii silnika, Jeep Polska (Stellantis Polska) odmówił uznania lub przeprowadzenia wymaganej kontroli bezpieczeństwa lub napraw, twierdząc, że te odwołania nie mają zastosowania do pojazdów spoza [XXX] . Ta odmowa pozostawia właścicieli pojazdów o specyfikacji amerykańskiej importowanych do UE narażonych na potencjalne zagrożenia bezpieczeństwa bez dostępu do przewidzianego środka zaradczego. Biorąc pod uwagę poważny charakter tych wad (ryzyko pożaru pojazdu lub nagła utrata napędu), z całym szacunkiem proszę, aby NHTSA rozpatrzyła tę sprawę i zapewnił, że Stellantis zapewni środki bezpieczeństwa dla wszystkich dotkniętych pojazdów, niezależnie od lokalizacji. W załączeniu znajdują się dane mojego pojazdu i korespondencja z Jeep Polska w celach informacyjnych. Informacje o pojeździe: • VIN: [XXX] • Marka/Model: Jeep Wrangler Sahara 4xe (JL) • Rok modelowy: 2024 • Kraj działalności: Polska (UE) Dziękujemy za uwagę w tej sprawie i za nieustanne wysiłki na rzecz ochrony właścicieli pojazdów przed wadami związanymi z bezpieczeństwem. Proszę potwierdzić otrzymanie tej skargi i dać mi znać, jeśli potrzebujesz dalszej dokumentacji. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Drogi Biurze Badań nad Wadami NHTSA, składam skargę dotyczącą bezpieczeństwa pojazdu dotyczącą mojego Jeepa Wrangler Sahara 4xe 2024 (VIN: [XXX] ), który został pierwotnie wyprodukowany na rynek amerykański, ale obecnie eksploatowany jest w Unii Europejskiej (Polska). Dowiedziałem się, że na mój pojazd mogą mieć wpływ dwa amerykańskie wycofania bezpieczeństwa wydane przez Stellantis/Jeep i zarejestrowane w NHTSA - Recall No. 25V-741 (potencjalne ryzyko pożaru i utrata mocy) i nr wycofania. 25V-766 (zanieczyszczenia silnika z piasku odlewniczego). Pomimo tego, że są to oficjalne odwołania bezpieczeństwa NHTSA dotyczące potencjalnych zagrożeń pożarowych i katastrofalnej awarii silnika, Jeep Polska (Stellantis Polska) odmówił uznania lub przeprowadzenia wymaganej kontroli bezpieczeństwa lub napraw, twierdząc, że te odwołania nie mają zastosowania do pojazdów spoza [XXX] . Ta odmowa pozostawia właścicieli pojazdów o specyfikacji amerykańskiej importowanych do UE narażonych na potencjalne zagrożenia bezpieczeństwa bez dostępu do przewidzianego środka zaradczego. Biorąc pod uwagę poważny charakter tych wad (ryzyko pożaru pojazdu lub nagła utrata napędu), z całym szacunkiem proszę, aby NHTSA rozpatrzyła tę sprawę i zapewnił, że Stellantis zapewni środki bezpieczeństwa dla wszystkich dotkniętych pojazdów, niezależnie od lokalizacji. W załączeniu znajdują się dane mojego pojazdu i korespondencja z Jeep Polska w celach informacyjnych. Informacje o pojeździe: • VIN: [XXX] • Marka/Model: Jeep Wrangler Sahara 4xe (JL) • Rok modelowy: 2024 • Kraj działalności: Polska (UE) Dziękujemy za uwagę w tej sprawie i za nieustanne wysiłki na rzecz ochrony właścicieli pojazdów przed wadami związanymi z bezpieczeństwem. Proszę potwierdzić otrzymanie tej skargi i dać mi znać, jeśli potrzebujesz dalszej dokumentacji. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car has shut off three different times while driving, completely losing power in the middle of the road. It then turned back on by itself and suddenly accelerated on its own. The check engine light is on, and the SOS system keeps activating and won’t turn off. What’s worse is that after taking it to the dealership, they’re now trying to return the car to me even though there’s an open safety recall that hasn’t been fixed. This is a major safety concern that needs immediate attention.
My car has shut off three different times while driving, completely losing power in the middle of the road. It then turned back on by itself and suddenly accelerated on its own. The check engine light is on, and the SOS system keeps activating and won’t turn off. What’s worse is that after taking it to the dealership, they’re now trying to return the car to me even though there’s an open safety recall that hasn’t been fixed. This is a major safety concern that needs immediate attention.
There are 2 open safety recalls on this vehicle. One for stopping which it already did and one for fire. My vehicle stopped and lost all power while going 35 mph. I am not safe in this vehicle and want my lease voided.
There are 2 open safety recalls on this vehicle. One for stopping which it already did and one for fire. My vehicle stopped and lost all power while going 35 mph. I am not safe in this vehicle and want my lease voided.
On October 11, 2025, while traveling approximately 50 mph, my 2024 Jeep Wrangler 4xe suddenly and without warning lost motive power. The vehicle rapidly decelerated to around 10 mph. Thankfully, no vehicle was immediately behind me; had there been, a rear-end crash likely would have occurred. I was able to pull to the shoulder and had to completely shut down and restart the vehicle to temporarily restore power. I drove the vehicle directly to the authorized Jeep dealership after the incident, and it has remained there since that date. A recall related to this exact failure was issued afterward. My VIN is confirmed as included, and NHTSA status currently shows “Recall Incomplete — Remedy Not Yet Available.” Despite the safety failure already occurring and no remedy existing, Jeep Customer Care closed my case prematurely. I do not feel safe operating this vehicle until a repair is defined and completed. I am reporting this because the hazard remains unresolved, and owner support and protection feel inadequate. This defect occurred before the recall announcement and represents a confirmed loss-of-power safety event that could have resulted in a serious crash.
On October 11, 2025, while traveling approximately 50 mph, my 2024 Jeep Wrangler 4xe suddenly and without warning lost motive power. The vehicle rapidly decelerated to around 10 mph. Thankfully, no vehicle was immediately behind me; had there been, a rear-end crash likely would have occurred. I was able to pull to the shoulder and had to completely shut down and restart the vehicle to temporarily restore power. I drove the vehicle directly to the authorized Jeep dealership after the incident, and it has remained there since that date. A recall related to this exact failure was issued afterward. My VIN is confirmed as included, and NHTSA status currently shows “Recall Incomplete — Remedy Not Yet Available.” Despite the safety failure already occurring and no remedy existing, Jeep Customer Care closed my case prematurely. I do not feel safe operating this vehicle until a repair is defined and completed. I am reporting this because the hazard remains unresolved, and owner support and protection feel inadequate. This defect occurred before the recall announcement and represents a confirmed loss-of-power safety event that could have resulted in a serious crash.
I lease a 2024 Jeep Wrangler 4xe (VIN [XXX] ). On 10/23/2025, while traveling about 50 mph, the vehicle suddenly lost propulsion and the dash displayed “Put in Park to drive.” I had to coast through traffic, stop, shift to Park, and fully restart to regain drive. Within minutes it recurred. This defect is unpredictable and dangerous. I regularly commute on the Ohio Turnpike at highway speeds and I cannot risk driving this vehicle because it can cut power without warning, leaving me unable to accelerate while surrounding traffic closes in. I am avoiding highway use entirely and limiting all driving due to the high risk of rear-end collision during a power loss. The vehicle is unsafe to operate until a permanent remedy exists. Background: the vehicle has previously exhibited powertrain/electrical issues (including overheating) and spent ~2.5 weeks at the dealer over the summer. Early incidents occurred under 18,000 miles. Recall context: Mopar and NHTSA show an open safety recall A7C / 25V-710 on my VIN for loss of motive power; status “remedy not yet available.” The vehicle is available for inspection by NHTSA or the manufacturer. I can provide screenshots/video of the “Put in Park to drive” message and repair records upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I lease a 2024 Jeep Wrangler 4xe (VIN [XXX] ). On 10/23/2025, while traveling about 50 mph, the vehicle suddenly lost propulsion and the dash displayed “Put in Park to drive.” I had to coast through traffic, stop, shift to Park, and fully restart to regain drive. Within minutes it recurred. This defect is unpredictable and dangerous. I regularly commute on the Ohio Turnpike at highway speeds and I cannot risk driving this vehicle because it can cut power without warning, leaving me unable to accelerate while surrounding traffic closes in. I am avoiding highway use entirely and limiting all driving due to the high risk of rear-end collision during a power loss. The vehicle is unsafe to operate until a permanent remedy exists. Background: the vehicle has previously exhibited powertrain/electrical issues (including overheating) and spent ~2.5 weeks at the dealer over the summer. Early incidents occurred under 18,000 miles. Recall context: Mopar and NHTSA show an open safety recall A7C / 25V-710 on my VIN for loss of motive power; status “remedy not yet available.” The vehicle is available for inspection by NHTSA or the manufacturer. I can provide screenshots/video of the “Put in Park to drive” message and repair records upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Since buying this jeep in 2024 I have had numerous issues that jeep has not been able to resolve. The first issue I experienced was the key-fob not being able to unlock the doors or start the jeep. Tomball Jeep kept my jeep for about 3 weeks trying to figure out what is causing the issue, with the help of the engineer team they could never figure out the problem. I am still experiencing this issue as of today. Around September 2025 I started experiencing issues with my radio turning itself off and rebooting by itself, other times all it would do is give you loud noise of static and then reboot. This affects the jeeps back up camera and all the electronics on the dash. Then the weekend of October 11,2025 my jeeps powertrain stopped and gave me a notice to put my jeep in park and restart the engine, this happened as you were driving down the highway no matter what speed you were going. I had taken my jeep to the dealership on October 13,2025 and jeep wanted to keep my vehicle for 5-7 days for diagnosis without giving me a loaner vehicle for me to get back and forth to work.
Since buying this jeep in 2024 I have had numerous issues that jeep has not been able to resolve. The first issue I experienced was the key-fob not being able to unlock the doors or start the jeep. Tomball Jeep kept my jeep for about 3 weeks trying to figure out what is causing the issue, with the help of the engineer team they could never figure out the problem. I am still experiencing this issue as of today. Around September 2025 I started experiencing issues with my radio turning itself off and rebooting by itself, other times all it would do is give you loud noise of static and then reboot. This affects the jeeps back up camera and all the electronics on the dash. Then the weekend of October 11,2025 my jeeps powertrain stopped and gave me a notice to put my jeep in park and restart the engine, this happened as you were driving down the highway no matter what speed you were going. I had taken my jeep to the dealership on October 13,2025 and jeep wanted to keep my vehicle for 5-7 days for diagnosis without giving me a loaner vehicle for me to get back and forth to work.
After installing an OTA update . The vehicle kept stalling while i was driving it .it stalled 3 times in less than half a mile .completely stops midway all lights on dashboard start flashing asking to be put on park then start . This is extremely dangerous while driving especially on freeways. I almost got rearended at least 3 times when this happened. My safety and the safety of everyone on the road that day was risked
Please see attached document.
Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, put the car into Park and then into Drive again. Still, no change. I turned the car on and off and put it into Drive and the car began to drive normally, until I reached a stop light, exiting the parking lot. Then, the same thing occurred. The “D” began blinking and the car was unresponsive to the accelerator. I turned off and re-started the car. Again, it drove fine. The “D” was lit, but didn’t blink. I was driving very slowly and then went down a hill. As soon as I tapped the brakes, the same thing occurred again. I was only 6 miles or less from the dealership. So, after re-starting the car for the 3rd or 4th time, I learned that using the parking brake did not disrupt the car and the accelerator continued to work. I drove to the dealership’s service department and used the parking brake when I needed to slow down. Today is 10/18/2025. I received a call back on 10/16 and none since. Today, I drove out to the service department and talked directly to a manager, who was vague on the car’s status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
3 times in the same day my vehicle appeared to shift itself out of drive when accelerating from a stop. All three times it was pulling out into a busy road which caused a to of stress having to shift to park, then drive again. It was a very dangerous day of jeep driving. Today I read on apple news car and driver, that it was caused by jeeps over the air update.
After installing an OTA update . The vehicle kept stalling while i was driving it .it stalled 3 times in less than half a mile .completely stops midway all lights on dashboard start flashing asking to be put on park then start . This is extremely dangerous while driving especially on freeways. I almost got rearended at least 3 times when this happened. My safety and the safety of everyone on the road that day was risked
Please see attached document.
Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, put the car into Park and then into Drive again. Still, no change. I turned the car on and off and put it into Drive and the car began to drive normally, until I reached a stop light, exiting the parking lot. Then, the same thing occurred. The “D” began blinking and the car was unresponsive to the accelerator. I turned off and re-started the car. Again, it drove fine. The “D” was lit, but didn’t blink. I was driving very slowly and then went down a hill. As soon as I tapped the brakes, the same thing occurred again. I was only 6 miles or less from the dealership. So, after re-starting the car for the 3rd or 4th time, I learned that using the parking brake did not disrupt the car and the accelerator continued to work. I drove to the dealership’s service department and used the parking brake when I needed to slow down. Today is 10/18/2025. I received a call back on 10/16 and none since. Today, I drove out to the service department and talked directly to a manager, who was vague on the car’s status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
3 times in the same day my vehicle appeared to shift itself out of drive when accelerating from a stop. All three times it was pulling out into a busy road which caused a to of stress having to shift to park, then drive again. It was a very dangerous day of jeep driving. Today I read on apple news car and driver, that it was caused by jeeps over the air update.
Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “fix”. The codes are not archived . The are listed confirmed .
Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “fix”. The codes are not archived . The are listed confirmed .
We are aware of the Jeep Wrangler 4xe software update which basically disables the wrangler and have been diligent about selecting the red X to not accept the update. This morning on my son’s way to work the update went through anyway resulting in a loss of power forcing him to stop the vehicle. Thankfully he was able to limp the Jeep to our local service station where the firmware over the air update “fix” was able to be applied and the vehicle is functioning again. This is a major concern for several reasons, he was a minute away from one of the busiest interstates in New York, where this could have been a very serious incident, second the vehicle updated regardless of user input to defer or not install. Had we not have been prepared for this because of social media, not Jeep, this would have had serious implications.
We were driving the car after a faulty over the air update that forced the car to shut down while driving. My kids were in the car this created a very dangerous situation. We were able to “limp” it to a parking lot but it could have been more dangerous had we been on a freeway.
The car installed an upgrade over the air, in the background, and while driving it shut down. It flashes the screens and shut down while in drive on a busy road. Steering wheel locked and had to turn on and off aeveral times just to move slowly to the side away from oncoming vehicles. After looking online, found article about this issue across the country in the models, and tried the reset instructions. Eventually was able to keep it on and drive slowly to the dealer about 25miles away. They've had it since yesterday saying they reaching out to engineering unable to figure out how to fix.
Driving on our way to a JEEP INVASION (local). We had our 3 children in the back seat. The jeep was traveling about 45 mph and the accelerator stopped working. Thankfully we were not on a freeway and no one was behind us. We had to pull over and turn the jeep off and then back on. It happened 3 times on the way there. We took it into the local dealership and they ran a test on it. We were told it happened because of the UConnect update performed over the weekend. We are currently trying to get out of our lease. We only have 16k miles on it and have taken it into the dealership 5+ times due to issues similar to this. But we have never had to worry about our safety the previous times. It has become a driving risk for us and we do not feel comfortable taking our children in it anymore. I feel like the vehicle shutting down felt the same as the brake system not working while we were driving. We had the 4xe battery replaced in the past year because we were left stranded in a parking lot because the vehicle would not turn on.
It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.
We are aware of the Jeep Wrangler 4xe software update which basically disables the wrangler and have been diligent about selecting the red X to not accept the update. This morning on my son’s way to work the update went through anyway resulting in a loss of power forcing him to stop the vehicle. Thankfully he was able to limp the Jeep to our local service station where the firmware over the air update “fix” was able to be applied and the vehicle is functioning again. This is a major concern for several reasons, he was a minute away from one of the busiest interstates in New York, where this could have been a very serious incident, second the vehicle updated regardless of user input to defer or not install. Had we not have been prepared for this because of social media, not Jeep, this would have had serious implications.
We were driving the car after a faulty over the air update that forced the car to shut down while driving. My kids were in the car this created a very dangerous situation. We were able to “limp” it to a parking lot but it could have been more dangerous had we been on a freeway.
The car installed an upgrade over the air, in the background, and while driving it shut down. It flashes the screens and shut down while in drive on a busy road. Steering wheel locked and had to turn on and off aeveral times just to move slowly to the side away from oncoming vehicles. After looking online, found article about this issue across the country in the models, and tried the reset instructions. Eventually was able to keep it on and drive slowly to the dealer about 25miles away. They've had it since yesterday saying they reaching out to engineering unable to figure out how to fix.
Driving on our way to a JEEP INVASION (local). We had our 3 children in the back seat. The jeep was traveling about 45 mph and the accelerator stopped working. Thankfully we were not on a freeway and no one was behind us. We had to pull over and turn the jeep off and then back on. It happened 3 times on the way there. We took it into the local dealership and they ran a test on it. We were told it happened because of the UConnect update performed over the weekend. We are currently trying to get out of our lease. We only have 16k miles on it and have taken it into the dealership 5+ times due to issues similar to this. But we have never had to worry about our safety the previous times. It has become a driving risk for us and we do not feel comfortable taking our children in it anymore. I feel like the vehicle shutting down felt the same as the brake system not working while we were driving. We had the 4xe battery replaced in the past year because we were left stranded in a parking lot because the vehicle would not turn on.
It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.
After an automatic UConnect software update on Saturday 10/11/25, my vehicle stalled out multiple times while driving. Even though it's in drive, the vehicle automatically shifted into park, the dashboard lit up, and the vehicle dead stopped in the middle of traffic. I took it to a Jeep dealership near me where they said many drivers are having the same issue. Worst than that, is that I had to call Chrysler just to get a rental car approval, but since the incident happened on a Saturday of a holiday weekend, I have been 4 days without a car.
After an update on the vehicle it shut off while driving, I had no control of the steering. All the lights on the dash came one and I had to put it in park and restart the car. Then the check engine light came on.
After an OTA update, while driving, the vehicle abruptly stopped working and I was forced to pull over. The check engine light went on and a message requesting service to the electric charging module was shown. After cycling power a few times the car worked again. This happened again on the way home. The manufacturer JeepCares account advised that the car needs to be towed to a dealer immediately.
UConnect update was pushed and car shut off while driving saying to put in park and turn back on. Vehicles engine literally shut off twice while driving all due to a system update.
After an automatic UConnect software update on Saturday 10/11/25, my vehicle stalled out multiple times while driving. Even though it's in drive, the vehicle automatically shifted into park, the dashboard lit up, and the vehicle dead stopped in the middle of traffic. I took it to a Jeep dealership near me where they said many drivers are having the same issue. Worst than that, is that I had to call Chrysler just to get a rental car approval, but since the incident happened on a Saturday of a holiday weekend, I have been 4 days without a car.
After an update on the vehicle it shut off while driving, I had no control of the steering. All the lights on the dash came one and I had to put it in park and restart the car. Then the check engine light came on.
After an OTA update, while driving, the vehicle abruptly stopped working and I was forced to pull over. The check engine light went on and a message requesting service to the electric charging module was shown. After cycling power a few times the car worked again. This happened again on the way home. The manufacturer JeepCares account advised that the car needs to be towed to a dealer immediately.
UConnect update was pushed and car shut off while driving saying to put in park and turn back on. Vehicles engine literally shut off twice while driving all due to a system update.
After an OTA firmware update, I started driving as normal for a couple of blocks, I stopped to pick up my wife who was walking. She got into the car, loses the door as I began to accelerate the car suddenly stopped, the engine quit immediately. I put the transmission back in Park I was able to restart and proceed to my destination a short distance away. The Check Engine Light was illuminated. After an hour stop I started the vehicle to return home it drove normal and the CEL cleared itself. My concern is that this could happen again and could be catastrophic at highway speeds.
Friday, 10/10/25- And over the air update loaded via the radio. Online chatter had rumors of full loss of propulsion after the update, recommendation was to cancel the update to prevent failure. I cancelled the update multiple times. On Sunday afternoon, [XXX]- Uconnect software update ran anyway. Within 30 seconds of completion, the vehicle loss power on the highway, FULL motor/engine shut down on a busy highway. Warning lights and sounds galore, including "shift to park, service transmission." Pulled over, did a full key cycle/restart, vehicle had numerous dashboard warning lights on. Limped vehicle toward home. Would run for 30 seconds, then shut down again. Had to repeat this cycle 5 times to get home 1 mile. Absolutely no guidance from jeep, except for a few posts on social media pages. There was another software update that when through, and the vehicle seems to be working better now, but we do not trust it. Losing motive power on the highway with my wife and [XXX] child is a MAJOR safety issue, which could lead to injury or death. Demanding full investigation to the issue, and a discontinuation of forced OTA updates. Recall. Now! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After a UConnect software update was performed the vehicle shutdown. Upon starting the vehicle the check engine light came on with several other dashboard lights and after driving the car for a few seconds the engine would shut down and would say to park and turn off vehicle. After a couple restarts and experiencing the same shutdown two more times I was able to drive in e-save but felt the vehicle was in limp mode and the engine light still remained illuminated. Called the Jeep dealership and explained the problem and the first thing they asked was did you just do a software update. I said yes and he said that’s the problem that they just had 35 Jeep Wrangler 4xe’s towed to their dealership yesterday. He said that Jeep does not have a fix for the issue as of yet. It throws a fault code P1E1D. So seems that the recent Uconnect software update is rendering all Jeep Wrangler 4xe’s useless.
While driving down the strip, the system lost all power. It made it very difficult to brake or steer the car. Had to pull over on a busy road and get a tow. Jeep sent a software update that broke the powertrain, and now the car is unusable at the dealership with no fix.
Vehicle lost complete power while driving almost causing an accident.
The jeep die while I was driving on CR530. Check engine light came on and stuff flashed I quickly pulled over rto the shoulder. After ten minutes I was able to drive it into a dunkin donut shop but it turned off three times risking my life each time. I had my hazard lights on but people dont care. Called dealership and waited for the jeep to be towed
Car flashed “Shift to Park”, stalled in an intersection and now check engine light is on. This is related to Jeep’s ridiculous and unacceptable software issue. Despite a “fix” being allegedly issued by Jeep, this issue still happened today November 14th despite me never accepting their flawed software update. This is an ALARMING safety issue.
Completed OTA update previous day. Driving the next day 1 mile into the drive the check engine light, went off, a warning on the dash said something about electrical stability system failure, showed a picture of the jeep with red electrical highlighted. The car ran very poorly, could not accelerate and the car slowed from 35 to 15. During this time the car flashed instructions to put the car in park. After about 1/2 mile I slowed to stop and put the Jeep in park. Restarted by pushing holding brake and pushing start button. Ran well for 10 + miles, then same thing happend again. The Jeep flashed engine warning light, dings and lights flashing. Had to into the left turn lane and came to stop at the stop light. Put the Jeep in park again, tried to restart but this time it did not restart. The gear stuck in Park with the P flashing on the indicator. Had to pull the emergency release cord to put Jeep into N to push to a safe location. Jeep failed to start or move from P and is at the shop now.
While driving on the road the vehicle suddenly loses power and shuts down. The check engine light illuminates and a message saying shift to park appears on the dashboard. You have no control of speed at this point. The vehicle stops and stalls in the middle of the road. Once you shift to park you have to completely shut off the vehicle while in the middle of the road and restart the engine. The vehicle will drive a few hundred feet and repeat the stall. It is completely scary and dangerous.
After an OTA firmware update, I started driving as normal for a couple of blocks, I stopped to pick up my wife who was walking. She got into the car, loses the door as I began to accelerate the car suddenly stopped, the engine quit immediately. I put the transmission back in Park I was able to restart and proceed to my destination a short distance away. The Check Engine Light was illuminated. After an hour stop I started the vehicle to return home it drove normal and the CEL cleared itself. My concern is that this could happen again and could be catastrophic at highway speeds.
Friday, 10/10/25- And over the air update loaded via the radio. Online chatter had rumors of full loss of propulsion after the update, recommendation was to cancel the update to prevent failure. I cancelled the update multiple times. On Sunday afternoon, [XXX]- Uconnect software update ran anyway. Within 30 seconds of completion, the vehicle loss power on the highway, FULL motor/engine shut down on a busy highway. Warning lights and sounds galore, including "shift to park, service transmission." Pulled over, did a full key cycle/restart, vehicle had numerous dashboard warning lights on. Limped vehicle toward home. Would run for 30 seconds, then shut down again. Had to repeat this cycle 5 times to get home 1 mile. Absolutely no guidance from jeep, except for a few posts on social media pages. There was another software update that when through, and the vehicle seems to be working better now, but we do not trust it. Losing motive power on the highway with my wife and [XXX] child is a MAJOR safety issue, which could lead to injury or death. Demanding full investigation to the issue, and a discontinuation of forced OTA updates. Recall. Now! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After a UConnect software update was performed the vehicle shutdown. Upon starting the vehicle the check engine light came on with several other dashboard lights and after driving the car for a few seconds the engine would shut down and would say to park and turn off vehicle. After a couple restarts and experiencing the same shutdown two more times I was able to drive in e-save but felt the vehicle was in limp mode and the engine light still remained illuminated. Called the Jeep dealership and explained the problem and the first thing they asked was did you just do a software update. I said yes and he said that’s the problem that they just had 35 Jeep Wrangler 4xe’s towed to their dealership yesterday. He said that Jeep does not have a fix for the issue as of yet. It throws a fault code P1E1D. So seems that the recent Uconnect software update is rendering all Jeep Wrangler 4xe’s useless.
While driving down the strip, the system lost all power. It made it very difficult to brake or steer the car. Had to pull over on a busy road and get a tow. Jeep sent a software update that broke the powertrain, and now the car is unusable at the dealership with no fix.
Vehicle lost complete power while driving almost causing an accident.
The jeep die while I was driving on CR530. Check engine light came on and stuff flashed I quickly pulled over rto the shoulder. After ten minutes I was able to drive it into a dunkin donut shop but it turned off three times risking my life each time. I had my hazard lights on but people dont care. Called dealership and waited for the jeep to be towed
Car flashed “Shift to Park”, stalled in an intersection and now check engine light is on. This is related to Jeep’s ridiculous and unacceptable software issue. Despite a “fix” being allegedly issued by Jeep, this issue still happened today November 14th despite me never accepting their flawed software update. This is an ALARMING safety issue.
Completed OTA update previous day. Driving the next day 1 mile into the drive the check engine light, went off, a warning on the dash said something about electrical stability system failure, showed a picture of the jeep with red electrical highlighted. The car ran very poorly, could not accelerate and the car slowed from 35 to 15. During this time the car flashed instructions to put the car in park. After about 1/2 mile I slowed to stop and put the Jeep in park. Restarted by pushing holding brake and pushing start button. Ran well for 10 + miles, then same thing happend again. The Jeep flashed engine warning light, dings and lights flashing. Had to into the left turn lane and came to stop at the stop light. Put the Jeep in park again, tried to restart but this time it did not restart. The gear stuck in Park with the P flashing on the indicator. Had to pull the emergency release cord to put Jeep into N to push to a safe location. Jeep failed to start or move from P and is at the shop now.
While driving on the road the vehicle suddenly loses power and shuts down. The check engine light illuminates and a message saying shift to park appears on the dashboard. You have no control of speed at this point. The vehicle stops and stalls in the middle of the road. Once you shift to park you have to completely shut off the vehicle while in the middle of the road and restart the engine. The vehicle will drive a few hundred feet and repeat the stall. It is completely scary and dangerous.
10 minutes after a software update. My vehicle lost propulsion and would engage a gear unless the vehicle was shut off/on and would repeat the loss after less than a half mile. Vehicle was towed to dealer.
I was driving down the street and my car turned off in the middle of the road with an electrical stability control failure and brought me to a stop in the middle of the road of busy traffic. I turned the car off and back on, and it was able to get me to a parking lot before shutting off again. From there, I had to get it towed to the dealership out of concern for my safety. Looking into the issue online, looks like a software update I had installed the night before caused the failure and resulted in my car shutting off. This is a major safety concern for me.
11-Oct-2025 - Made it about 1/2 Mile on eSave mode @ about 5-6pm. Engine shut down and lost all power going approximately 40mph of Dr. Braley Road in Freetown. Controlled vehicle until it stopper at the stop sign at the corner of Roundsville road and put the car in park and restarted the engine. With eSave mode made it about 1/4 of a mile back towards home before it started again and had to repeat the process of stopping putting the car in park and restarting. Used electric mode to get home. 12-Oct-2025 - Attempted again on Sunday and got about 1/4 of a mile before the problem happened again. Service Electronic Stability Control message popped up this time along with e-Save Mode Temporarily Unavailable, followed by Electric Mode Temporarily Unavailable. Limped home again as the car would not go over 15 MPH with it floored.
The car updated with the latest uConnect on Friday night. The next morning car drove fine for about .5 miles, the drive gear selector on the screen started to flash with no power to the car. The car had stopped accelerating in heavy traffic with no where to pull over on the side of the road. Performed same issues 3 times, after the third time the car went into limp mode. Had to be towed to dealer, it is currently in service on limp mode with no next steps
While driving the vehicle shut down unexpectedly. This occurred in the first minutes of driving after a software update the night before. I restarted the vehicle and vehicle and it shut down 4 more times in 1 mile of driving.
A recent computer upgrade was requested via the jeep computer system and initiated. The next day, while driving, the jeep kept losing power and the engine shut off multiple times. The check engine light went on after the loss of power but not before. There were no symptoms prior to the malfunction nor prior to the update that was initiated the night before. This was especially dangerous while highway driving. The jeep was brought to the dealership service department. The dealership service department stated they can not touch the jeep for this item until a fix is initiated by Stellantis.
The car stalled completely (‘Bricked’) while driving at approx 30mph. Everything cut off, power, steering, braked and the vehicle came to a stop in the road. I put the car in park and restarted it but the engine light has been on ever since. I took it to Jeep who told me to keep driving it unless it got worse and to call back in two days as they had a garage full of jeeps with the same problem.
other the air update on 10/10/2025 resulted in forced stalling of vehicle while in motion
Driving my JEEP on [XXX] and while attempting to turn at a busy intersection in Colonia, NJ the JEEP stopped while flashing the check engine light and put in park message. Both kids were in the JEEP which needless to say made the situation even more dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Did a OTA UConnect update that showed up Sat am 10/11/25 - CEL came on along with a wrench icon - Jeep experienced a total loss of power. Instrument display showed car was off and i coasted to a stop. was able to drop at dealer Saturday. tech at dealership indicated i was the 3rd one that morning and said another local dealer had 5 issues that morning. A check of the internet intimates there are anecdotally hundreds of affected Jeeps.
The jeep lost power after only driving abojt a mile down the road. all the lights came on the dash and I had to pull over until it came to a slow stop, the brakes didn’t seem like they working. Once in park I got a dash light that said Service Charging System. I was not able to move it out of park to even neutral. After about 15 minutes I was able to get it to start and drove it home about 1 mile- it did the same thing. When it restarted the check engine light is on.
On [XXX] Jeep sent out a software update to my car. I did not agree to the update but it obviously updated my vehicle. The next day I went to drive the vehicle and after 1/4 mile the car started flashing the check engine light, it said to put in park and the vehicle died including no braking or steering. It happened three more times before I could get it to a safe place to park. Since it was a Saturday and I was in western North Carolina, there were no Jeep technicians available to help me. I hit SOS on my Jeep and connected to Stellantis. They were having to send a tow truck. I finally read a blog where someone figured out how to rest the uconnect system. ( the one Jeep recommended did not work). It worked and the check engine light came off. However, this was extremely dangerous and irresponsible of Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complete loss of power and power steering. Repeated every 1.5 minutes after restart.
A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.
While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.
Complete vehicle shutdown while driving on public road. No warning signs or symptoms. It occurred twice during switching drive modes. "Service Charging System" error displayed. Multiple restart attempts required. Event #1: Shutdown at Stop Sign 1.Vehicle decelerating normally under ICE power 2.As vehicle slowed, hybrid system attempted automatic transition to electric-only mode 3.Complete electrical system shutdown during this transition, engine control lamp on 4.Multiple restart attempts required (2 attempts) 5.System eventually recovered and restarted, upon restart, normal 14V voltage restored Event #2: Shutdown During ICE to Coasting Transition 1.Vehicle operating normally under ICE power, then lifted throttle to coast (less load) 2.Hybrid control attempted ICE shutdown and electric mode engagement 3.Complete electrical system shutdown during transition, engine control lamp illuminated 4.Total loss of power CRITICAL MOMENT: Managed unpowered vehicle in active traffic, successfully coasted to roadside 5.Battery voltage: 12.1V in instrument cluster, including “Service Charging System” Error 6.Multiple restart attempts required, system eventually recovered, operation resumed Consistent Symptoms: •Complete electrical system shutdown (all modules lost power simultaneously) •Both failures during ICE-to-electric mode transitions when load reduced •"Service Charging System" error message, emergency mode activation •12.1V battery voltage during shutdown, 5 restart attempts required before success •No starting issues when parked before or after events •Vehicle driven daily prior to events (12V battery was maintained)
Update was prompted on uconnect system. Vehicle randomly shuts off when driving, specifically in hybrid or electric mode. Restarts and shuts down again.
Jeep over the air update caused my car to shut off completely in the middle of an intersection. I had to come to a complete and violent stop and restart the car. This happened three more times trying to get home - with kids in the car - though thankfully subsequent times were kess precarious because I took side streets and was careful.
10 minutes after a software update. My vehicle lost propulsion and would engage a gear unless the vehicle was shut off/on and would repeat the loss after less than a half mile. Vehicle was towed to dealer.
I was driving down the street and my car turned off in the middle of the road with an electrical stability control failure and brought me to a stop in the middle of the road of busy traffic. I turned the car off and back on, and it was able to get me to a parking lot before shutting off again. From there, I had to get it towed to the dealership out of concern for my safety. Looking into the issue online, looks like a software update I had installed the night before caused the failure and resulted in my car shutting off. This is a major safety concern for me.
11-Oct-2025 - Made it about 1/2 Mile on eSave mode @ about 5-6pm. Engine shut down and lost all power going approximately 40mph of Dr. Braley Road in Freetown. Controlled vehicle until it stopper at the stop sign at the corner of Roundsville road and put the car in park and restarted the engine. With eSave mode made it about 1/4 of a mile back towards home before it started again and had to repeat the process of stopping putting the car in park and restarting. Used electric mode to get home. 12-Oct-2025 - Attempted again on Sunday and got about 1/4 of a mile before the problem happened again. Service Electronic Stability Control message popped up this time along with e-Save Mode Temporarily Unavailable, followed by Electric Mode Temporarily Unavailable. Limped home again as the car would not go over 15 MPH with it floored.
The car updated with the latest uConnect on Friday night. The next morning car drove fine for about .5 miles, the drive gear selector on the screen started to flash with no power to the car. The car had stopped accelerating in heavy traffic with no where to pull over on the side of the road. Performed same issues 3 times, after the third time the car went into limp mode. Had to be towed to dealer, it is currently in service on limp mode with no next steps
While driving the vehicle shut down unexpectedly. This occurred in the first minutes of driving after a software update the night before. I restarted the vehicle and vehicle and it shut down 4 more times in 1 mile of driving.
A recent computer upgrade was requested via the jeep computer system and initiated. The next day, while driving, the jeep kept losing power and the engine shut off multiple times. The check engine light went on after the loss of power but not before. There were no symptoms prior to the malfunction nor prior to the update that was initiated the night before. This was especially dangerous while highway driving. The jeep was brought to the dealership service department. The dealership service department stated they can not touch the jeep for this item until a fix is initiated by Stellantis.
The car stalled completely (‘Bricked’) while driving at approx 30mph. Everything cut off, power, steering, braked and the vehicle came to a stop in the road. I put the car in park and restarted it but the engine light has been on ever since. I took it to Jeep who told me to keep driving it unless it got worse and to call back in two days as they had a garage full of jeeps with the same problem.
other the air update on 10/10/2025 resulted in forced stalling of vehicle while in motion
Driving my JEEP on [XXX] and while attempting to turn at a busy intersection in Colonia, NJ the JEEP stopped while flashing the check engine light and put in park message. Both kids were in the JEEP which needless to say made the situation even more dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Did a OTA UConnect update that showed up Sat am 10/11/25 - CEL came on along with a wrench icon - Jeep experienced a total loss of power. Instrument display showed car was off and i coasted to a stop. was able to drop at dealer Saturday. tech at dealership indicated i was the 3rd one that morning and said another local dealer had 5 issues that morning. A check of the internet intimates there are anecdotally hundreds of affected Jeeps.
The jeep lost power after only driving abojt a mile down the road. all the lights came on the dash and I had to pull over until it came to a slow stop, the brakes didn’t seem like they working. Once in park I got a dash light that said Service Charging System. I was not able to move it out of park to even neutral. After about 15 minutes I was able to get it to start and drove it home about 1 mile- it did the same thing. When it restarted the check engine light is on.
On [XXX] Jeep sent out a software update to my car. I did not agree to the update but it obviously updated my vehicle. The next day I went to drive the vehicle and after 1/4 mile the car started flashing the check engine light, it said to put in park and the vehicle died including no braking or steering. It happened three more times before I could get it to a safe place to park. Since it was a Saturday and I was in western North Carolina, there were no Jeep technicians available to help me. I hit SOS on my Jeep and connected to Stellantis. They were having to send a tow truck. I finally read a blog where someone figured out how to rest the uconnect system. ( the one Jeep recommended did not work). It worked and the check engine light came off. However, this was extremely dangerous and irresponsible of Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complete loss of power and power steering. Repeated every 1.5 minutes after restart.
A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.
While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.
Complete vehicle shutdown while driving on public road. No warning signs or symptoms. It occurred twice during switching drive modes. "Service Charging System" error displayed. Multiple restart attempts required. Event #1: Shutdown at Stop Sign 1.Vehicle decelerating normally under ICE power 2.As vehicle slowed, hybrid system attempted automatic transition to electric-only mode 3.Complete electrical system shutdown during this transition, engine control lamp on 4.Multiple restart attempts required (2 attempts) 5.System eventually recovered and restarted, upon restart, normal 14V voltage restored Event #2: Shutdown During ICE to Coasting Transition 1.Vehicle operating normally under ICE power, then lifted throttle to coast (less load) 2.Hybrid control attempted ICE shutdown and electric mode engagement 3.Complete electrical system shutdown during transition, engine control lamp illuminated 4.Total loss of power CRITICAL MOMENT: Managed unpowered vehicle in active traffic, successfully coasted to roadside 5.Battery voltage: 12.1V in instrument cluster, including “Service Charging System” Error 6.Multiple restart attempts required, system eventually recovered, operation resumed Consistent Symptoms: •Complete electrical system shutdown (all modules lost power simultaneously) •Both failures during ICE-to-electric mode transitions when load reduced •"Service Charging System" error message, emergency mode activation •12.1V battery voltage during shutdown, 5 restart attempts required before success •No starting issues when parked before or after events •Vehicle driven daily prior to events (12V battery was maintained)
Update was prompted on uconnect system. Vehicle randomly shuts off when driving, specifically in hybrid or electric mode. Restarts and shuts down again.
Jeep over the air update caused my car to shut off completely in the middle of an intersection. I had to come to a complete and violent stop and restart the car. This happened three more times trying to get home - with kids in the car - though thankfully subsequent times were kess precarious because I took side streets and was careful.
A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday.
My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!
On 10/10/2025 My Jeep Wrangler prompted me to update the Uconnect box. After the update completed, my vehicle lost power at highway speed and started to shift to park. I had to make dangerous maneuvers, pull into the median, and attempt to restart the vehicle.
The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has.
I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information.
Jeep performed over the air update to the telematics box module. After update the vehicle, while in drive and running, driving on a public road way, set off a dash message to “place car in park to start”. Then suddenly can to a very violent stop in traffic. This could have cause an accident or loss of life. Vehicle is at jeep dealer waiting on fix. Thousands of 4xE hybrid jeeps are effected.
After applying an OTA (over the air) update from Jeep on 10/11/25 at approximately 1pm EST, the vehicle would drive for about 100 yards and then lose all power. Check engine light came on and a message saying to put in park. This happened when I pulled out of a parking lot and was lucky enough to have enough momentum to get to the side of the road. Restarted the Jeep, drove another 100 yards in the shoulder and it happened again. Was able to get into a parking lot and had to get the Jeep towed to the dealership. I am waiting to hear from the dealership as to the resolution. As of this writing (10/12/25 @ 5:30 pm EST, I have seen 100's of posts regarding the same issue from other Jeep owners and I have yet to see a formal notice from the manufacturer acknowledging the issue with an action plan. The complete lack of quality control from Jeep has put 1,000's of drivers in danger as the vehicle just shuts down without warning. I seriously hope no one is injured or killed due to the gross incompetence of this manufacturer.
Coming out of our driveway, the Jeep randomly flashed D at us and told us to put the car in park to restart. We thought that was weird as it was, but it only got worse from there. Well over 30 minutes later, while driving northbound I35 in the left lane, we experienced full power failure. We had to make it across three lanes of traffic in the midst of a busy highway with 18-wheelers all around using the only energy left over from our 70mph drive. Once we were on the side of the highway, we were finally able to get the Jeep on and moving again. At this point, the check engine light is on. We were just trying to make it to the next city so we could make a plan, and everything was fine for about 2 more miles. We got onto a bridge and the power failed again. Now, even though we opted to stay in the right lane out of fear for our safety, we have nowhere to go, no shoulder, just guard rail and whatever was below, and still have traffic all around us going at speed. We took the access roads where we could, but the car continued to lose power at a faster rate. Finally, at the Jeep Dealership in Hillsboro, the service team plugged the jeep in and said a code was thrown but they would not look at it until Monday.
The vehicle shuts itself off randomly after having installed an over the air update to the UConnect system. In a span of one hour my vehicle shut itself off without warning, while driving, eight times. This is apparently happening with several Wrangle 4Xe models nationwide. Per Jeep customer care, there are "hundreds of thousands of vehicles being affected" and for now owners are being instructed to take them to the dealership. Per the customer service rep, no communication is being sent out by Jeep to any customers or through local media as they are choosing to handle it internally.
after the uconnect update on 10/10/25 Vehicle turned off and check engine light on
Vehicle lost power transfer while in Drive and dash instructed to press brake to shift into Park. Check Engine light came on. Dash said something about fuel transfer issue. Happened 5 times in .25 mile. Had to turn car off and restart to drive and it happened again. This all happened after a UConnect update
A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday.
My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!
On 10/10/2025 My Jeep Wrangler prompted me to update the Uconnect box. After the update completed, my vehicle lost power at highway speed and started to shift to park. I had to make dangerous maneuvers, pull into the median, and attempt to restart the vehicle.
The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has.
I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information.
Jeep performed over the air update to the telematics box module. After update the vehicle, while in drive and running, driving on a public road way, set off a dash message to “place car in park to start”. Then suddenly can to a very violent stop in traffic. This could have cause an accident or loss of life. Vehicle is at jeep dealer waiting on fix. Thousands of 4xE hybrid jeeps are effected.
After applying an OTA (over the air) update from Jeep on 10/11/25 at approximately 1pm EST, the vehicle would drive for about 100 yards and then lose all power. Check engine light came on and a message saying to put in park. This happened when I pulled out of a parking lot and was lucky enough to have enough momentum to get to the side of the road. Restarted the Jeep, drove another 100 yards in the shoulder and it happened again. Was able to get into a parking lot and had to get the Jeep towed to the dealership. I am waiting to hear from the dealership as to the resolution. As of this writing (10/12/25 @ 5:30 pm EST, I have seen 100's of posts regarding the same issue from other Jeep owners and I have yet to see a formal notice from the manufacturer acknowledging the issue with an action plan. The complete lack of quality control from Jeep has put 1,000's of drivers in danger as the vehicle just shuts down without warning. I seriously hope no one is injured or killed due to the gross incompetence of this manufacturer.
Coming out of our driveway, the Jeep randomly flashed D at us and told us to put the car in park to restart. We thought that was weird as it was, but it only got worse from there. Well over 30 minutes later, while driving northbound I35 in the left lane, we experienced full power failure. We had to make it across three lanes of traffic in the midst of a busy highway with 18-wheelers all around using the only energy left over from our 70mph drive. Once we were on the side of the highway, we were finally able to get the Jeep on and moving again. At this point, the check engine light is on. We were just trying to make it to the next city so we could make a plan, and everything was fine for about 2 more miles. We got onto a bridge and the power failed again. Now, even though we opted to stay in the right lane out of fear for our safety, we have nowhere to go, no shoulder, just guard rail and whatever was below, and still have traffic all around us going at speed. We took the access roads where we could, but the car continued to lose power at a faster rate. Finally, at the Jeep Dealership in Hillsboro, the service team plugged the jeep in and said a code was thrown but they would not look at it until Monday.
The vehicle shuts itself off randomly after having installed an over the air update to the UConnect system. In a span of one hour my vehicle shut itself off without warning, while driving, eight times. This is apparently happening with several Wrangle 4Xe models nationwide. Per Jeep customer care, there are "hundreds of thousands of vehicles being affected" and for now owners are being instructed to take them to the dealership. Per the customer service rep, no communication is being sent out by Jeep to any customers or through local media as they are choosing to handle it internally.
after the uconnect update on 10/10/25 Vehicle turned off and check engine light on
Vehicle lost power transfer while in Drive and dash instructed to press brake to shift into Park. Check Engine light came on. Dash said something about fuel transfer issue. Happened 5 times in .25 mile. Had to turn car off and restart to drive and it happened again. This all happened after a UConnect update
Car engine cut off completely 3 separate times during a short 1.2 mile trip through neighborhood (20-25mph). Car prompted me to put car in park and start engine. I had to coast to side of road, stop, park, then restart engine each time. 30 seconds between each start/failure. Scary!! Car had 80% hybrid battery charge before I left the house. Infotainment prompted me for an OTA update earlier in the day - coincidence?? Check engine light turned on. OBD2 fault code P1e1d. I've owned the car for 2.5 months with no prior issues.
OTS update today on 10-10-25 on my 2024 Jeep Wrangler 4XE caused my Jeep to stall/die about a mile from my house losing all engine/motor power and my Drive selector D to begin flashing. I had to put my Jeep in park in a busy intersection narrowly being hit several times by oncoming traffic. I had to put in park and shut the Jeep completely off, then back on and finally after reboot, could put in drive to safely get out of the intersection. My check engine light is now on and I have zero trust in my Jeep and know it is EXTREMELY dangerous to safely drive. When all traffic was gone, I made it home, but engine light is on, and radio display that shows icons are all missing, and screen is flashing and changing screen sizes. Jeep is not drivable.
Update happened to Uconnect on October 10th. The vehicle now shuts off every 1/2 mile. When this happens all power is lost and vehicle states to put bricked in park.
This issue happens after an update on the car. Within 10 minutes after the car update the engine light came on and the car shut down on the road completely unable to drive . Without a warning, car stop to a complete shutdown while driving. My safety was at risk 5 times almost got into a car accident due to this issue where the car completely stopped while driving. Steering wheel completely locks when the car shuts down.
After the the latest U-connect update, my jeep will not run after about 30 seconds while driving. Stalls while in motion. Will restart, but then shuts off again. Has an engine code on dash.
When I pulled my Jeep 4xe into my garage, I got an alert on my radio saying my Jeep needed to updated. I selected to go ahead and update it. The next time I drove my vehicle, I made it about a quarter mile. When I was crossing an intersection, all of the lights on my dash went crazy and my Jeep completely shut down. Luckily I could put it into neutral to coast through the busy intersection. It was very scary. I had to pull over, turn it off and back on again. It did start up and continued to drive. Now my check engine light is on.
After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless.
The Uconnect system updated last night this morning the jeep shuts off while driving about every .5-1 mile
A software update appears on the screen. I hit update and got out of the Jeep. A number of hours later I started up the Jeep and drove away, about a mile down the road while driving the Jeep entirely shutdown. The motor was off and I had not control. The dash told me to put it in park and update. I was luckily in a spot where I could just stop in the middle of the road, I put it in park restarted but now with the check engine light on. I was able to limp home. It was very scary as if it was a more major road I could have caused an accident.
Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot.
The vehicle did an over the air update once we pulled into a restaurant. While driving home after the update the vehicle stopped in the middle of the road and had no power. The dash said to move the shifter to park and all the warning lights including the check engine light is on. We turned power off and back on and was able to go 1 mile home before it shut off In The driveway with all the same lights and no power.
Got an OTA Update last night, this morning saw some post on the internet about that update went to check my jeep and it came on but once it kicks the gas engine for like 2 or 3 seconds the vehicle shut off and asked to shift to park, if I don’t see this internet news I’d have been stranded on the road
Received 10/10 uconnect update. Within 1 mile, car lost power and rolled to stop with check engine light on. Did reboot but no imrovement. Hundreds of people have reported same issue after updating. We are hundreds of miles from home. The person running the 4xe Jeep Enthusiasts website got into an accident.
Loss of all motive power on 4XE while driving, put my daughter at risk of a crash. Vehicle loss all power steering and motive power when from driving to rolling.
After a prompt on the infotainment system to update “Uconnect” I accepted. The car was parked for the duration of the update. 30 minutes later, I was driving on a 45mph road and lost power and an error stating to put the car in park and restart the vehicle. The check engine light stayed on after restart. I was able to drive about a mile home and jeep towed the vehicle to the nearest dealer.
Updated vehicle last night via u-connect, vehicle died today while driving, lost all power. Check engine light on, hundreds of posts via social media with the same problem
I was slowing down for a stoplight vehicle shut off, came to an abrupt stop and shifted itself into Park. I then had to use the shifter knob to adjust it to Park to get the vehicle to turn on. This almost caused and rear end accident as I was not fully to the stop line area of for the light. The vehicle would then not go over 2500 RPMs and had to be limped off of the roadway. There were no warnings before this happened. All of it happened in a split second and my partner and I were jolted forward. I immediately reported this to the jeep dealership and they were very concerned about this. After this incident, my service engine light came on and stayed on later in the day it disappeared on its own without any clearing of any devices. I have attached pictures of what showed up as warning lights as soon as this incident happened.
After performing the over the air Uconnect update my vehicle stopped moving in the middle of traffic. An error message said service charging system, and put into P and start vehicle. Me and my family were in danger. I was able to finally reset vehicle and pull into a safe parking area.
Jeeps received an over the air update on 10/11/2025 and after the update experienced loss of power while driving with no warning . This could have caused an accident . I was driving down a road and there was no warning indication when my jeep suddenly just started to stall. I just had it inspected and drove without issue the day before . When I called the dealer to have it towed she said someone else had the same issue and had just called . When I searched online others with the same vehicle were also experiencing the same thing . This is a very dangerous experience that coukd have caused casualties and Jeep should be held accountable for it. Their software update was not ready for release and this type of failure is entirely preventable .
After software update jeep will not drive
While driving my 2024 Jeep Wrangler 4xe (VIN: [XXX] ), the vehicle suddenly lost all motive power without warning. The accelerator pedal became completely unresponsive, the “D” indicator on the gear selector began blinking, and the vehicle coasted to a stop in traffic. It would not restart for several minutes. This has occurred multiple times since purchase. The most concerning incident happened earlier this year while driving on a freeway with my wife and two young children, the vehicle abruptly shut down in active lanes of traffic, forcing us to coast to the shoulder while cars passed at highway speed. On [XXX] the same failure occurred four times within a ten-minute drive home. Each time, the Wrangler became undriveable and required several minutes before it would restart. The vehicle is currently at Simi Valley Chrysler Jeep Dodge Ram for inspection (Service Order #[XXX]). The service advisor stated that multiple Wrangler 4xe vehicles were brought in for the same issue that morning. They also stated that the Wrangler 4xe has faced this issue for years and were not surprised by my story. The defect appears related to the hybrid powertrain control system or high-voltage electrical components. The problem has been reproduced and reported to Stellantis Customer Care as a serious safety concern. No warning lamps or messages appeared before the loss of power, only the blinking “D” indicator afterward. The vehicle and affected components are available for inspection upon request. This defect poses a severe risk of crash or injury due to sudden, total power loss while driving. Dealership confirmed multiple similar 4xe vehicles with the same stalling issue that day. This appears to be part of an ongoing pattern consistent with NHTSA investigation RQ24012 for loss of motive power in Jeep Wrangler 4xe models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Today while driving on my street in Electric mode at ~25-30 mph, suddenly an alarm dinged and the “D” on the transmission started flashing and the “check engine” light came on. I lost power to the drivetrain (pressing the accelerator pedal did nothing) and an alert on the screen said to press the brake pedal and start button to start the car. I pulled over, turned it off, then turned it back on again. It started driving but then the same thing happened after ~1 minute. Luckily I was in my neighborhood and not on a highway, so I was able to pull over. It was a bit scary because as the Jeep was almost to a stop (but still moving) suddenly the power steering gave out. Luckily I was near the curb. I repeated the same process, drove for one minute, repeat, one minute, repeat. The check engine light was on the whole time. This behavior has been documented by other Jeep owners on the internet and appears to be a software issue. Having the vehicle randomly shut down while driving is INCREDIBLY dangerous.
Jeep pushed an update and now the vehicle randomly turns off in mid driving. you cannot put the car in neutral and must power cycle it. sometimes the car immediately stalls again this is unbelievably dangerous as it can happen at high speeds.
There was an OTA update pushed to my Jeep last night. Since I had just bought the Jeep 6 days ago I thought it was needing to catch up on updates so I let it update. Now when I attempt to drive it the Jeep will randomly SHUT OFF while driving at any speed and prompt me to shift to Park and a check engine light comes on. When I coast to a stop and shift to park and push the button to start it again it comes back on with a CEL. It will continue to do this until I just park it and don’t drive it.
After a software update on 10/10/25, the Jeep Wrangler has become unreliable, with the hybrid powertrain failing while driving, leaving the driver and passengers in dangerous situations in traffic. This occurs at any speed and results in a total loss of the high voltage system, including motive force and power steering. This has happened in an intersection, while making an unprotected left turn, while in parking lots and other typical traffic situations.
Over the air Software update for uconnect caused the vehicle to lose power and power steering at 60mph on the freeway only ten minutes after installing the update. Vehicle now loses power when attempting to drive with hybrid mode on. Vehicle is inoperable and unsafe to drive until Stellantis reverts this OTA update. All 2024 MY or newer Jeep Wrangler 4XE that received the update are impacted.
After downloading the latest UConnect update, I turned on my Jeep and started my drive. About 500 feet later all the dash lights came on, told me to shift into drive to drive (I was) and I lost all power and steering control. I turned the Jeep off and back on and I could drive. This time I made it 1/4 mile and it shut off again, same situation in the middle of an intersection making a left turn. I was nearly hit by other vehicles and had to rely on the downhill slope to roll into the closest parking lot. The software update is bricking all 4xe jeeps that download the software update. UConnect help said they didn’t have a solution and to call Jeep Customer Support. I called them and a man answered the phone and said “we can’t help, call back on Monday” and hung up. I called my dealership and they didn’t know what was wrong with it either. I now do not have a vehicle until Tuesday at the soonest due to the holiday and the weekend.
After a recent over-the-air (OTA) update, our Jeep Wrangler 4xe does not drive.
Sudden loss of power every 2-5 minutes after the latest over the air software update.
Driving on highway at 70 mph and I lose all power. Message says to shift to park. Jeep will not accelerate when gas pedal is pressed. Had to come to a complete stop, shift to park and luckily it drove for a few more miles to get me off the highway before getting killed. Multiple dash lights came on including check engine.
My car shut down while I was driving it. There was an update that my car did which caused it to stall. And then the engine light went off. Took it to the dealer and they did some things. Oil change tire rotation and I thought the recall but maybe not. Picked it up. Drove it out and in our way home it shut down on us in the middle of the road.
Uconnect software update caused the car to stall and for CEL to turn on. While in D, got a message to shift to P to go back into drive. This is widespread across 2024 4xe vehicles and is a major, major hazard to drivers and drivers of other vehicles. If one of these goes dark on a highway, it could lead to serious injury or even death. Horrible.
After a system software update the vehicle bricked. Driving and engine would stop. Check engine light appeared as well as other lights.
After an Update, the Jeep died completely in the middle of the road with a bunch of errors on the dash and would not restart. After about 10 minutes, it restarted but died again shortly after. A third try a while later and it ran in manual transmission mode to where we could get it home. Check engine light is on and vehicle is still acting odd.
Had an update, and now the Jeep is flashing lights everywhere, there was a thud, and it won’t drive. If this happened while I was driving, it could have caused a big issue and accident.
Last night my Jeep Wrangler 4xe had a automated over the air software update come up on the screen. As normal i pressed update so the computers updated themselves. This morning I was approximately .5miles away from my house (first time driving since update), and I got multiple warning lights and errors on the dash. THE MOTOR THEN TURNED OFF WHILE THE VEHICLE WAS IN MOTION. I pulled over, I was able to get the vehicle restarted and turned around. I made it about 1000feet from my house when the car TURNED OFF COMPLETLEY AGAIN. This time it would not restart. Luckily I was able to coast onto a side street off of a busy main road. I had to have the vehicle towed to a dealer. I later learned that Jeep pushed this update out and this same thing happened to THOUSANDS of 2024 Jeep Wrangler 4xe. Myself, my wife and my infant son could have been killed due to Jeep's negligence and carelessness, there is no way that a software update should be pushed out without it being tested and vetted. Oh and the dealers have no solutions or loaners so I am already out $300 for a 3-day rental.
After accepting a prompted Uconnect over-the-air (OTA) software update, my 2024 Jeep Wrangler 4xe began experiencing complete loss of motive power while driving. The vehicle suddenly lost acceleration capability and had to be restarted multiple times. I took the vehicle to McPeek’s Chrysler Dodge Jeep Ram in Anaheim, CA, where technicians confirmed that multiple Wrangler 4xe vehicles had arrived the same day with the same failure following the same Uconnect update. The dealership performed a rollback to the previous software version, but the issue was not resolved. During the post-rollback road test, the technician confirmed that engine and propulsion issues persisted, and my service advisor advised that the vehicle was unsafe to drive. As a result, the Jeep was not released back to me and remains at the dealership pending further direction from Stellantis engineering. Diagnostic codes reported by other affected owners and visible in forums include U0293-00 (Lost communication with hybrid control module), U0010-00 (CAN bus communication failure), and P1E1D-00 (Hybrid control processor fault), which appear consistent with a communication breakdown between the Uconnect and hybrid powertrain systems. Jeep Customer Care has opened case #[XXX] for this incident and is coordinating with the dealer. This appears to be a safety-related defect, as the vehicle can unexpectedly lose power while in motion. Dealer: McPeek’s Chrysler Dodge Jeep Ram 1221 S Auto Center Dr, Anaheim, CA 92806 (714) 635-2340
After a recent over the air software update the vehicle will just shut off while while driving with no way to accelerate or maintain speed. The vehicle just coasts to a stop.This caused me to have to stop in traffic, shift to park and restart the vehicle. This has been happening consistently since the software update on 10/10/25. I am going to have the vehicle towed to the dealership as it's not safe to drive since it will only go a half mile between shutting down. Jeep acknowledged the issue on a forum dedicated to Jeep wrangler. This issue is impacting many jeeps that received the update.
While driving my vehicel, seems that an update were installed that caused a sudden hard stop, the check engine signal turned on and the system asked to change from D to P. We had the fortune that it was in traffic, so the vehicle was almost stopped. After a restart, I was able to drive but 3 minutes later... It happened again. I was not being able to accelerate and the system asking to change to Parking while driving at 30 MPH. I was driving with my family and it was hard for us because my daughter feels unsecured. How is it possible that an update broke some vehicles?
After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH.
My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill.
On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well.
Car engine cut off completely 3 separate times during a short 1.2 mile trip through neighborhood (20-25mph). Car prompted me to put car in park and start engine. I had to coast to side of road, stop, park, then restart engine each time. 30 seconds between each start/failure. Scary!! Car had 80% hybrid battery charge before I left the house. Infotainment prompted me for an OTA update earlier in the day - coincidence?? Check engine light turned on. OBD2 fault code P1e1d. I've owned the car for 2.5 months with no prior issues.
OTS update today on 10-10-25 on my 2024 Jeep Wrangler 4XE caused my Jeep to stall/die about a mile from my house losing all engine/motor power and my Drive selector D to begin flashing. I had to put my Jeep in park in a busy intersection narrowly being hit several times by oncoming traffic. I had to put in park and shut the Jeep completely off, then back on and finally after reboot, could put in drive to safely get out of the intersection. My check engine light is now on and I have zero trust in my Jeep and know it is EXTREMELY dangerous to safely drive. When all traffic was gone, I made it home, but engine light is on, and radio display that shows icons are all missing, and screen is flashing and changing screen sizes. Jeep is not drivable.
Update happened to Uconnect on October 10th. The vehicle now shuts off every 1/2 mile. When this happens all power is lost and vehicle states to put bricked in park.
This issue happens after an update on the car. Within 10 minutes after the car update the engine light came on and the car shut down on the road completely unable to drive . Without a warning, car stop to a complete shutdown while driving. My safety was at risk 5 times almost got into a car accident due to this issue where the car completely stopped while driving. Steering wheel completely locks when the car shuts down.
After the the latest U-connect update, my jeep will not run after about 30 seconds while driving. Stalls while in motion. Will restart, but then shuts off again. Has an engine code on dash.
When I pulled my Jeep 4xe into my garage, I got an alert on my radio saying my Jeep needed to updated. I selected to go ahead and update it. The next time I drove my vehicle, I made it about a quarter mile. When I was crossing an intersection, all of the lights on my dash went crazy and my Jeep completely shut down. Luckily I could put it into neutral to coast through the busy intersection. It was very scary. I had to pull over, turn it off and back on again. It did start up and continued to drive. Now my check engine light is on.
After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless.
The Uconnect system updated last night this morning the jeep shuts off while driving about every .5-1 mile
A software update appears on the screen. I hit update and got out of the Jeep. A number of hours later I started up the Jeep and drove away, about a mile down the road while driving the Jeep entirely shutdown. The motor was off and I had not control. The dash told me to put it in park and update. I was luckily in a spot where I could just stop in the middle of the road, I put it in park restarted but now with the check engine light on. I was able to limp home. It was very scary as if it was a more major road I could have caused an accident.
Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot.
The vehicle did an over the air update once we pulled into a restaurant. While driving home after the update the vehicle stopped in the middle of the road and had no power. The dash said to move the shifter to park and all the warning lights including the check engine light is on. We turned power off and back on and was able to go 1 mile home before it shut off In The driveway with all the same lights and no power.
Got an OTA Update last night, this morning saw some post on the internet about that update went to check my jeep and it came on but once it kicks the gas engine for like 2 or 3 seconds the vehicle shut off and asked to shift to park, if I don’t see this internet news I’d have been stranded on the road
Received 10/10 uconnect update. Within 1 mile, car lost power and rolled to stop with check engine light on. Did reboot but no imrovement. Hundreds of people have reported same issue after updating. We are hundreds of miles from home. The person running the 4xe Jeep Enthusiasts website got into an accident.
Loss of all motive power on 4XE while driving, put my daughter at risk of a crash. Vehicle loss all power steering and motive power when from driving to rolling.
After a prompt on the infotainment system to update “Uconnect” I accepted. The car was parked for the duration of the update. 30 minutes later, I was driving on a 45mph road and lost power and an error stating to put the car in park and restart the vehicle. The check engine light stayed on after restart. I was able to drive about a mile home and jeep towed the vehicle to the nearest dealer.
Updated vehicle last night via u-connect, vehicle died today while driving, lost all power. Check engine light on, hundreds of posts via social media with the same problem
I was slowing down for a stoplight vehicle shut off, came to an abrupt stop and shifted itself into Park. I then had to use the shifter knob to adjust it to Park to get the vehicle to turn on. This almost caused and rear end accident as I was not fully to the stop line area of for the light. The vehicle would then not go over 2500 RPMs and had to be limped off of the roadway. There were no warnings before this happened. All of it happened in a split second and my partner and I were jolted forward. I immediately reported this to the jeep dealership and they were very concerned about this. After this incident, my service engine light came on and stayed on later in the day it disappeared on its own without any clearing of any devices. I have attached pictures of what showed up as warning lights as soon as this incident happened.
After performing the over the air Uconnect update my vehicle stopped moving in the middle of traffic. An error message said service charging system, and put into P and start vehicle. Me and my family were in danger. I was able to finally reset vehicle and pull into a safe parking area.
Jeeps received an over the air update on 10/11/2025 and after the update experienced loss of power while driving with no warning . This could have caused an accident . I was driving down a road and there was no warning indication when my jeep suddenly just started to stall. I just had it inspected and drove without issue the day before . When I called the dealer to have it towed she said someone else had the same issue and had just called . When I searched online others with the same vehicle were also experiencing the same thing . This is a very dangerous experience that coukd have caused casualties and Jeep should be held accountable for it. Their software update was not ready for release and this type of failure is entirely preventable .
After software update jeep will not drive
While driving my 2024 Jeep Wrangler 4xe (VIN: [XXX] ), the vehicle suddenly lost all motive power without warning. The accelerator pedal became completely unresponsive, the “D” indicator on the gear selector began blinking, and the vehicle coasted to a stop in traffic. It would not restart for several minutes. This has occurred multiple times since purchase. The most concerning incident happened earlier this year while driving on a freeway with my wife and two young children, the vehicle abruptly shut down in active lanes of traffic, forcing us to coast to the shoulder while cars passed at highway speed. On [XXX] the same failure occurred four times within a ten-minute drive home. Each time, the Wrangler became undriveable and required several minutes before it would restart. The vehicle is currently at Simi Valley Chrysler Jeep Dodge Ram for inspection (Service Order #[XXX]). The service advisor stated that multiple Wrangler 4xe vehicles were brought in for the same issue that morning. They also stated that the Wrangler 4xe has faced this issue for years and were not surprised by my story. The defect appears related to the hybrid powertrain control system or high-voltage electrical components. The problem has been reproduced and reported to Stellantis Customer Care as a serious safety concern. No warning lamps or messages appeared before the loss of power, only the blinking “D” indicator afterward. The vehicle and affected components are available for inspection upon request. This defect poses a severe risk of crash or injury due to sudden, total power loss while driving. Dealership confirmed multiple similar 4xe vehicles with the same stalling issue that day. This appears to be part of an ongoing pattern consistent with NHTSA investigation RQ24012 for loss of motive power in Jeep Wrangler 4xe models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Today while driving on my street in Electric mode at ~25-30 mph, suddenly an alarm dinged and the “D” on the transmission started flashing and the “check engine” light came on. I lost power to the drivetrain (pressing the accelerator pedal did nothing) and an alert on the screen said to press the brake pedal and start button to start the car. I pulled over, turned it off, then turned it back on again. It started driving but then the same thing happened after ~1 minute. Luckily I was in my neighborhood and not on a highway, so I was able to pull over. It was a bit scary because as the Jeep was almost to a stop (but still moving) suddenly the power steering gave out. Luckily I was near the curb. I repeated the same process, drove for one minute, repeat, one minute, repeat. The check engine light was on the whole time. This behavior has been documented by other Jeep owners on the internet and appears to be a software issue. Having the vehicle randomly shut down while driving is INCREDIBLY dangerous.
Jeep pushed an update and now the vehicle randomly turns off in mid driving. you cannot put the car in neutral and must power cycle it. sometimes the car immediately stalls again this is unbelievably dangerous as it can happen at high speeds.
There was an OTA update pushed to my Jeep last night. Since I had just bought the Jeep 6 days ago I thought it was needing to catch up on updates so I let it update. Now when I attempt to drive it the Jeep will randomly SHUT OFF while driving at any speed and prompt me to shift to Park and a check engine light comes on. When I coast to a stop and shift to park and push the button to start it again it comes back on with a CEL. It will continue to do this until I just park it and don’t drive it.
After a software update on 10/10/25, the Jeep Wrangler has become unreliable, with the hybrid powertrain failing while driving, leaving the driver and passengers in dangerous situations in traffic. This occurs at any speed and results in a total loss of the high voltage system, including motive force and power steering. This has happened in an intersection, while making an unprotected left turn, while in parking lots and other typical traffic situations.
Over the air Software update for uconnect caused the vehicle to lose power and power steering at 60mph on the freeway only ten minutes after installing the update. Vehicle now loses power when attempting to drive with hybrid mode on. Vehicle is inoperable and unsafe to drive until Stellantis reverts this OTA update. All 2024 MY or newer Jeep Wrangler 4XE that received the update are impacted.
After downloading the latest UConnect update, I turned on my Jeep and started my drive. About 500 feet later all the dash lights came on, told me to shift into drive to drive (I was) and I lost all power and steering control. I turned the Jeep off and back on and I could drive. This time I made it 1/4 mile and it shut off again, same situation in the middle of an intersection making a left turn. I was nearly hit by other vehicles and had to rely on the downhill slope to roll into the closest parking lot. The software update is bricking all 4xe jeeps that download the software update. UConnect help said they didn’t have a solution and to call Jeep Customer Support. I called them and a man answered the phone and said “we can’t help, call back on Monday” and hung up. I called my dealership and they didn’t know what was wrong with it either. I now do not have a vehicle until Tuesday at the soonest due to the holiday and the weekend.
After a recent over-the-air (OTA) update, our Jeep Wrangler 4xe does not drive.
Sudden loss of power every 2-5 minutes after the latest over the air software update.
Driving on highway at 70 mph and I lose all power. Message says to shift to park. Jeep will not accelerate when gas pedal is pressed. Had to come to a complete stop, shift to park and luckily it drove for a few more miles to get me off the highway before getting killed. Multiple dash lights came on including check engine.
My car shut down while I was driving it. There was an update that my car did which caused it to stall. And then the engine light went off. Took it to the dealer and they did some things. Oil change tire rotation and I thought the recall but maybe not. Picked it up. Drove it out and in our way home it shut down on us in the middle of the road.
Uconnect software update caused the car to stall and for CEL to turn on. While in D, got a message to shift to P to go back into drive. This is widespread across 2024 4xe vehicles and is a major, major hazard to drivers and drivers of other vehicles. If one of these goes dark on a highway, it could lead to serious injury or even death. Horrible.
After a system software update the vehicle bricked. Driving and engine would stop. Check engine light appeared as well as other lights.
After an Update, the Jeep died completely in the middle of the road with a bunch of errors on the dash and would not restart. After about 10 minutes, it restarted but died again shortly after. A third try a while later and it ran in manual transmission mode to where we could get it home. Check engine light is on and vehicle is still acting odd.
Had an update, and now the Jeep is flashing lights everywhere, there was a thud, and it won’t drive. If this happened while I was driving, it could have caused a big issue and accident.
Last night my Jeep Wrangler 4xe had a automated over the air software update come up on the screen. As normal i pressed update so the computers updated themselves. This morning I was approximately .5miles away from my house (first time driving since update), and I got multiple warning lights and errors on the dash. THE MOTOR THEN TURNED OFF WHILE THE VEHICLE WAS IN MOTION. I pulled over, I was able to get the vehicle restarted and turned around. I made it about 1000feet from my house when the car TURNED OFF COMPLETLEY AGAIN. This time it would not restart. Luckily I was able to coast onto a side street off of a busy main road. I had to have the vehicle towed to a dealer. I later learned that Jeep pushed this update out and this same thing happened to THOUSANDS of 2024 Jeep Wrangler 4xe. Myself, my wife and my infant son could have been killed due to Jeep's negligence and carelessness, there is no way that a software update should be pushed out without it being tested and vetted. Oh and the dealers have no solutions or loaners so I am already out $300 for a 3-day rental.
After accepting a prompted Uconnect over-the-air (OTA) software update, my 2024 Jeep Wrangler 4xe began experiencing complete loss of motive power while driving. The vehicle suddenly lost acceleration capability and had to be restarted multiple times. I took the vehicle to McPeek’s Chrysler Dodge Jeep Ram in Anaheim, CA, where technicians confirmed that multiple Wrangler 4xe vehicles had arrived the same day with the same failure following the same Uconnect update. The dealership performed a rollback to the previous software version, but the issue was not resolved. During the post-rollback road test, the technician confirmed that engine and propulsion issues persisted, and my service advisor advised that the vehicle was unsafe to drive. As a result, the Jeep was not released back to me and remains at the dealership pending further direction from Stellantis engineering. Diagnostic codes reported by other affected owners and visible in forums include U0293-00 (Lost communication with hybrid control module), U0010-00 (CAN bus communication failure), and P1E1D-00 (Hybrid control processor fault), which appear consistent with a communication breakdown between the Uconnect and hybrid powertrain systems. Jeep Customer Care has opened case #[XXX] for this incident and is coordinating with the dealer. This appears to be a safety-related defect, as the vehicle can unexpectedly lose power while in motion. Dealer: McPeek’s Chrysler Dodge Jeep Ram 1221 S Auto Center Dr, Anaheim, CA 92806 (714) 635-2340
After a recent over the air software update the vehicle will just shut off while while driving with no way to accelerate or maintain speed. The vehicle just coasts to a stop.This caused me to have to stop in traffic, shift to park and restart the vehicle. This has been happening consistently since the software update on 10/10/25. I am going to have the vehicle towed to the dealership as it's not safe to drive since it will only go a half mile between shutting down. Jeep acknowledged the issue on a forum dedicated to Jeep wrangler. This issue is impacting many jeeps that received the update.
While driving my vehicel, seems that an update were installed that caused a sudden hard stop, the check engine signal turned on and the system asked to change from D to P. We had the fortune that it was in traffic, so the vehicle was almost stopped. After a restart, I was able to drive but 3 minutes later... It happened again. I was not being able to accelerate and the system asking to change to Parking while driving at 30 MPH. I was driving with my family and it was hard for us because my daughter feels unsecured. How is it possible that an update broke some vehicles?
After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH.
My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill.
On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well.
Did a software update on my car. Afterwards I turned it on and it started up really rough then a couple minutes later it shut off.
After a software update tonight, the jeep shut down while driving, loosing all power, and indicating to shift the vehicle to park. after that restarted the vehicle and got CEL code P1E1D and the vehicle went into limp mode.
Did a software update on my car. Afterwards I turned it on and it started up really rough then a couple minutes later it shut off.
After a software update tonight, the jeep shut down while driving, loosing all power, and indicating to shift the vehicle to park. after that restarted the vehicle and got CEL code P1E1D and the vehicle went into limp mode.
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000
Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shift and literally jumps forward. This problem started happening after nearly a year. The first year was fine with no issues. It’s a scary feeling sitting in the driving seat not sure if its going to hit someone or the transmission is going to fall apart. Inspection: This was inspected by 2 different service centers. One of them reported that they were not able to see the issue. The 2nd service center says that it’s a hard shift which I can ignore.. but the Jeep is not supposed to drive that manner. Warnings & Signs: None. The problem started after nearly a year of ownership.
Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shift and literally jumps forward. This problem started happening after nearly a year. The first year was fine with no issues. It’s a scary feeling sitting in the driving seat not sure if its going to hit someone or the transmission is going to fall apart. Inspection: This was inspected by 2 different service centers. One of them reported that they were not able to see the issue. The 2nd service center says that it’s a hard shift which I can ignore.. but the Jeep is not supposed to drive that manner. Warnings & Signs: None. The problem started after nearly a year of ownership.
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Firsts, "service shifter" came up on the dash, with no other lights. Followed by the check engine light. After that, there was a red tortoise that appeared on the dash that said "vehicle speed may be limited". After which the throttle response was limited and I couldn't accelerate over 10 mph. Within 30 seconds of that the steering wheel locked up, not allowing me to turn and the throttle response died. The vehicle stopped. I turned the vehicle off and back on and began to drive again, almost immediately the same error messages came up, followed by a locked steering wheel (unable to turn) and no acceleration. At this point, the dash board began to illuminate all lights, "Auto Emergency Braking Unavailable", "service shifter" "Service transmission" etc. With the fuel cluster jumping and dropping. Following this, the windshield wipers began to go without control and then the vehicle died and was unable to be started.
Firsts, "service shifter" came up on the dash, with no other lights. Followed by the check engine light. After that, there was a red tortoise that appeared on the dash that said "vehicle speed may be limited". After which the throttle response was limited and I couldn't accelerate over 10 mph. Within 30 seconds of that the steering wheel locked up, not allowing me to turn and the throttle response died. The vehicle stopped. I turned the vehicle off and back on and began to drive again, almost immediately the same error messages came up, followed by a locked steering wheel (unable to turn) and no acceleration. At this point, the dash board began to illuminate all lights, "Auto Emergency Braking Unavailable", "service shifter" "Service transmission" etc. With the fuel cluster jumping and dropping. Following this, the windshield wipers began to go without control and then the vehicle died and was unable to be started.
The contact owns a 2024 Jeep Wrangler. The contact stated that the manual transmission failed to operate as designed, and the vehicle intermittently hesitated while shifting gear. The contact stated there was no warning light illuminated. The vehicle was taken to a dealer who was unable to duplicate the failure or determine the cause of the failure. The dealer contacted the manufacturer about replacing the transmission under warranty; however, the manufacturer denied the request. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 5,000.
The contact owns a 2024 Jeep Wrangler. The contact stated that the manual transmission failed to operate as designed, and the vehicle intermittently hesitated while shifting gear. The contact stated there was no warning light illuminated. The vehicle was taken to a dealer who was unable to duplicate the failure or determine the cause of the failure. The dealer contacted the manufacturer about replacing the transmission under warranty; however, the manufacturer denied the request. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 5,000.
On 12/06/2024 while driving on highway around 65 mph, hear loud bang and vehicle shut off (no warnings). Thanks to quick action of drive alongside, was able to get to side of highway without accident. Would restart but would not go into gear. Upon towing to dealer, discovered catastrophic failure of rear shaft and rear differential. Drive shaft broke off the differential. Dealer waiting on back ordered parts before they can determine if problem was by driveshaft, differential, or some other part of the drivetrain.
On 12/06/2024 while driving on highway around 65 mph, hear loud bang and vehicle shut off (no warnings). Thanks to quick action of drive alongside, was able to get to side of highway without accident. Would restart but would not go into gear. Upon towing to dealer, discovered catastrophic failure of rear shaft and rear differential. Drive shaft broke off the differential. Dealer waiting on back ordered parts before they can determine if problem was by driveshaft, differential, or some other part of the drivetrain.
While driving the vehicle, I received a warning that the clutch was overheated. A few days later, it had no acceleration while merging onto the freeway. Fourth fifth and sixth gears had zero acceleration and I was almost runoff the road. The vehicle would not go over 70 miles an hour And the cruise control failed. It told me service required. I took the vehicle into the dealer and they told me there were no codes so there was nothing they could do unless I made an appointment. Which I did their convenience was two days later. As I was leaving, they informed me that it would cost $180 to diagnose the problem, even if there was no problem. Since the initial problem, the vehicle has hesitated in all gears and has lost its “Peppiness” The vehicle is a brand new 2024 model. After googling I found that there was a recall up to 2023 models stick shift clutch overheating. I suspect they did not fix the issue and my 2024 may catch fire as well, also the lack of power is disheartening while driving And may also pose a risk.
While driving the vehicle, I received a warning that the clutch was overheated. A few days later, it had no acceleration while merging onto the freeway. Fourth fifth and sixth gears had zero acceleration and I was almost runoff the road. The vehicle would not go over 70 miles an hour And the cruise control failed. It told me service required. I took the vehicle into the dealer and they told me there were no codes so there was nothing they could do unless I made an appointment. Which I did their convenience was two days later. As I was leaving, they informed me that it would cost $180 to diagnose the problem, even if there was no problem. Since the initial problem, the vehicle has hesitated in all gears and has lost its “Peppiness” The vehicle is a brand new 2024 model. After googling I found that there was a recall up to 2023 models stick shift clutch overheating. I suspect they did not fix the issue and my 2024 may catch fire as well, also the lack of power is disheartening while driving And may also pose a risk.
I bought a brand new 2024 Jeep wrangler which has failed twice for the same issue with just 512 miles on the odometer. The first time it failed happened on the freeway at a speed of 70mph. Smoke started coming out from the rear of the vehicle impairing the traffic behind. I pulled over to the shoulder and noticed oil dripping from the exhaust and the rear undercarriage of the vehicle. I drove the car home fearing it could get on fire. The next day i took the car to the dealership where it was diagnosed with a bad pinion seal on the rear axle at 241miles on the odometer. At around 480 miles on the odometer, the issue came back. Everything happened pretty much the same; smoke coming from the exhaust, differential fluid splashed all over the undercarriage. Vehicle will be towed to the dealership for further inspection.
I bought a brand new 2024 Jeep wrangler which has failed twice for the same issue with just 512 miles on the odometer. The first time it failed happened on the freeway at a speed of 70mph. Smoke started coming out from the rear of the vehicle impairing the traffic behind. I pulled over to the shoulder and noticed oil dripping from the exhaust and the rear undercarriage of the vehicle. I drove the car home fearing it could get on fire. The next day i took the car to the dealership where it was diagnosed with a bad pinion seal on the rear axle at 241miles on the odometer. At around 480 miles on the odometer, the issue came back. Everything happened pretty much the same; smoke coming from the exhaust, differential fluid splashed all over the undercarriage. Vehicle will be towed to the dealership for further inspection.