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Active Recalls (5)

17V755000 Nov 22, 2017 EQUIPMENT

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers...

11V577000 Dec 8, 2011 ELECTRICAL SYSTEM

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS...

10V594000 Nov 23, 2010 ELECTRICAL SYSTEM

KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH T...

10V587000 Nov 17, 2010 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING...

10V044000 Feb 18, 2010 STRUCTURE:BODY:DOOR

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010 FUZION TRAVEL TRAILERS AND FIFTH WHEELS WITH THE TOURING EDITION II PACKAGE. THE REAR RAMP DOOR CABLE SUPPORT BRACKET BOLTS MAY FAIL WHEN THE DOOR IS USE...

Complaints

Showing 20 of 32
Jul 31, 2015 Unknown Or Other

THE FRESH WATER TANK IN THE REAR OF THE TRAILER FELL DOWN AND WAS SITTING RIGHT ON THE REAR AXEL. WE OPENED UP THE BOTTOM COVER OF THE TRAILER AND NOTICED THAT THE BARS USED TO SUPPORT THE TANK WERE ALL BENT AND A FEW OF THEM HAD POPPED OFF FROM THE FRAME. WE WERE ABLE TO JACK UP THE TANK AND REPAIR...

Jul 31, 2015 Unknown Or Other

THE FRESH WATER TANK IN THE REAR OF THE TRAILER FELL DOWN AND WAS SITTING RIGHT ON THE REAR AXEL. WE OPENED UP THE BOTTOM COVER OF THE TRAILER AND NOTICED THAT THE BARS USED TO SUPPORT THE TANK WERE ALL BENT AND A FEW OF THEM HAD POPPED OFF FROM THE FRAME. WE WERE ABLE TO JACK UP THE TANK AND REPAIR...

Apr 6, 2014 Electrical System 2,000 mi

2010 KEYSTONE FUZION II 5TH WHEEL UNIT. HAD TRANSFER SWITCH REPAIRED UNDER RECALL. HAD SEVERAL ITEMS REPAIRED, I.E. LIGHT FIXTURES, REAR RAMP WIRING, HOLDING TANK VALVE REPLACEMENTS AND REPAIRS, TIRE FAILURES. ISSUE NOW IS A WARNING LIGHT IN THE MAIN FUSE PANEL INDICATING A BLOWN FUSE. UPON CONTA...

Apr 6, 2014 Electrical System 2,000 mi

2010 KEYSTONE FUZION II 5TH WHEEL UNIT. HAD TRANSFER SWITCH REPAIRED UNDER RECALL. HAD SEVERAL ITEMS REPAIRED, I.E. LIGHT FIXTURES, REAR RAMP WIRING, HOLDING TANK VALVE REPLACEMENTS AND REPAIRS, TIRE FAILURES. ISSUE NOW IS A WARNING LIGHT IN THE MAIN FUSE PANEL INDICATING A BLOWN FUSE. UPON CONTA...

Jul 29, 2013 Equipment 3,000 mi

THE REAR RIGHT SIDE OF THE FRESH WATER TANK FELL DOWN WHILE TRAVELING, AND BEGAN DRAGGING ON THE ROAD. THE METAL U-CHANNEL SUPPORTS UNDER THE TANK BENT DOWN, AND BEGUN BREAKING THE TAP SCREWS ON EACH END, OR PULLING THEM THROUGH THE FRAME. OF THE 5 SUPPORTS UNDER THE TANK, TWO PULLED LOOSE FROM BOTH...

Jul 29, 2013 Equipment 3,000 mi

THE REAR RIGHT SIDE OF THE FRESH WATER TANK FELL DOWN WHILE TRAVELING, AND BEGAN DRAGGING ON THE ROAD. THE METAL U-CHANNEL SUPPORTS UNDER THE TANK BENT DOWN, AND BEGUN BREAKING THE TAP SCREWS ON EACH END, OR PULLING THEM THROUGH THE FRAME. OF THE 5 SUPPORTS UNDER THE TANK, TWO PULLED LOOSE FROM BOTH...

Jan 21, 2013 Electrical System Fire

WE BOUGHT OUR 2010 KEYSTONE FUZION RV AROUND JUNE/JULY 2010. THE DEALER (CAMPING WORLD, S.C.) TOLD US THAT THE RV WAS A BRING-BACK, NEVER EVEN USED (WHICH, LOOKING BACK ON IT, MAKES ME WONDER IF THERE WERE PROBLEMS WITH THE UNIT FROM THE START). IN AUGUST 2010, WE TOOK IT ON A TRIP TO VIRGINIA. W...

Jan 21, 2013 Electrical System Fire

WE BOUGHT OUR 2010 KEYSTONE FUZION RV AROUND JUNE/JULY 2010. THE DEALER (CAMPING WORLD, S.C.) TOLD US THAT THE RV WAS A BRING-BACK, NEVER EVEN USED (WHICH, LOOKING BACK ON IT, MAKES ME WONDER IF THERE WERE PROBLEMS WITH THE UNIT FROM THE START). IN AUGUST 2010, WE TOOK IT ON A TRIP TO VIRGINIA. W...

Jan 4, 2013 Electrical System

I HAVE RECEIVED A RECALL NOTICE FOR A DEFAULT IN A IOTA ITS-50R TRANSFER SWITCH. THESE SWITCHES ARE EXPERIENCING HEAT RELATED FAILURES. WARNING CONTINUED USE WITHOUT REPLACING INCREASES RISK OF FIRE, PERSONAL INJURY AND PROPERTY DAMAGE. I HAVE CONTACTED THE MANUFACTURER FOR REPAIR. I INFORMED THEM ...

Jan 4, 2013 Electrical System

I HAVE RECEIVED A RECALL NOTICE FOR A DEFAULT IN A IOTA ITS-50R TRANSFER SWITCH. THESE SWITCHES ARE EXPERIENCING HEAT RELATED FAILURES. WARNING CONTINUED USE WITHOUT REPLACING INCREASES RISK OF FIRE, PERSONAL INJURY AND PROPERTY DAMAGE. I HAVE CONTACTED THE MANUFACTURER FOR REPAIR. I INFORMED THEM ...

Oct 6, 2012 Tires

THIS IS CONCERNING TIRES BEING USED ON THE KEYSTONE FUZION. THE BRAND OF TIRE IS CARLISLE AND THE TIRE THAT I AM HAVING PROBLEMS WITH IS THE ULTRA CRT RADIAL TRAIL, SIZE ST235/80R16. I HAD ONE TIRE SHOW SEVERE SIGNS OF SIDE WALL AND TREAD WALL SEPARATION SO IT WAS REPLACED. DURING A SHORT TRIP, I...

Oct 6, 2012 Wheels

THIS IS CONCERNING TIRES BEING USED ON THE KEYSTONE FUZION. THE BRAND OF TIRE IS CARLISLE AND THE TIRE THAT I AM HAVING PROBLEMS WITH IS THE ULTRA CRT RADIAL TRAIL, SIZE ST235/80R16. I HAD ONE TIRE SHOW SEVERE SIGNS OF SIDE WALL AND TREAD WALL SEPARATION SO IT WAS REPLACED. DURING A SHORT TRIP, I...

Oct 6, 2012 Tires

THIS IS CONCERNING TIRES BEING USED ON THE KEYSTONE FUZION. THE BRAND OF TIRE IS CARLISLE AND THE TIRE THAT I AM HAVING PROBLEMS WITH IS THE ULTRA CRT RADIAL TRAIL, SIZE ST235/80R16. I HAD ONE TIRE SHOW SEVERE SIGNS OF SIDE WALL AND TREAD WALL SEPARATION SO IT WAS REPLACED. DURING A SHORT TRIP, I...

Oct 6, 2012 Wheels

THIS IS CONCERNING TIRES BEING USED ON THE KEYSTONE FUZION. THE BRAND OF TIRE IS CARLISLE AND THE TIRE THAT I AM HAVING PROBLEMS WITH IS THE ULTRA CRT RADIAL TRAIL, SIZE ST235/80R16. I HAD ONE TIRE SHOW SEVERE SIGNS OF SIDE WALL AND TREAD WALL SEPARATION SO IT WAS REPLACED. DURING A SHORT TRIP, I...

Jul 23, 2012 Electrical System

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.

Jul 23, 2012 Equipment

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.

Jul 23, 2012 Fuel System, Gasoline

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.

Jul 23, 2012 Electrical System

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.

Jul 23, 2012 Equipment

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.

Jul 23, 2012 Fuel System, Gasoline

2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.

Apr 26, 2011 Equipment 3,000 mi

TL* THE CONTACT OWNS A 2010 KEYSTONE FUZION FIFTH WHEEL CAMPER RV. THE CONTACT STATED THAT THE MIDDLE RESTROOM TOILET FLUSHED INTO THE GRAY TANK OF THE RV, WHICH WAS USED FOR NON-SEWAGE WATER DUMPING. THE CONTACT STATED THAT THE RESTROOM TOILET SHOULD HAVE FLUSHED INTO THE BLACK WATER TANK FOR SEWAG...

Apr 26, 2011 Equipment 3,000 mi

TL* THE CONTACT OWNS A 2010 KEYSTONE FUZION FIFTH WHEEL CAMPER RV. THE CONTACT STATED THAT THE MIDDLE RESTROOM TOILET FLUSHED INTO THE GRAY TANK OF THE RV, WHICH WAS USED FOR NON-SEWAGE WATER DUMPING. THE CONTACT STATED THAT THE RESTROOM TOILET SHOULD HAVE FLUSHED INTO THE BLACK WATER TANK FOR SEWAG...

Oct 24, 2010 Trailer Hitches

I HAVE A 2010 FUZION FZ398 TOURING EDITION 2 THESE TRAILERS WERE BUILT WITH THE AXLES MOUNTED TO FAR FORWARD CAUSING SEVERE HANDLING ISSUES IF YOU USE THE GARAGE AREA FOR CARGO. KEYSTONE RECOMMENDS 20 TO 25% PIN WEIGHT WHEN LOADING THESE TRAILERS THIS CANNOT BE DONE WITH THE CURRENT AXLE PLACEMENT. ...

Oct 24, 2010 Trailer Hitches

I HAVE A 2010 FUZION FZ398 TOURING EDITION 2 THESE TRAILERS WERE BUILT WITH THE AXLES MOUNTED TO FAR FORWARD CAUSING SEVERE HANDLING ISSUES IF YOU USE THE GARAGE AREA FOR CARGO. KEYSTONE RECOMMENDS 20 TO 25% PIN WEIGHT WHEN LOADING THESE TRAILERS THIS CANNOT BE DONE WITH THE CURRENT AXLE PLACEMENT. ...

Aug 23, 2010 Structure 1,800 mi

TOOK DELIVERY MAY 7, 2010 OF A 2010 KEYSTONE MONTANA MOUNTAINEER MODEL 347THT TOY HAULER. WHILE USING THE TRAILER WITH A HARLEY-DAVIDSON FLHT IN THE CARGO AREA THE LEFT REAR D-RING PULLED OUT OF THE FLOOR. IT CAUSED DAMAGE TO ONE WINDOW ON THE TRAILER AND TO THE MOTORCYCLE. I USE A BIKE GRAB TO HO...

Aug 23, 2010 Latches/locks/linkages 1,800 mi

TOOK DELIVERY MAY 7, 2010 OF A 2010 KEYSTONE MONTANA MOUNTAINEER MODEL 347THT TOY HAULER. WHILE USING THE TRAILER WITH A HARLEY-DAVIDSON FLHT IN THE CARGO AREA THE LEFT REAR D-RING PULLED OUT OF THE FLOOR. IT CAUSED DAMAGE TO ONE WINDOW ON THE TRAILER AND TO THE MOTORCYCLE. I USE A BIKE GRAB TO HO...

Aug 23, 2010 Structure 1,800 mi

TOOK DELIVERY MAY 7, 2010 OF A 2010 KEYSTONE MONTANA MOUNTAINEER MODEL 347THT TOY HAULER. WHILE USING THE TRAILER WITH A HARLEY-DAVIDSON FLHT IN THE CARGO AREA THE LEFT REAR D-RING PULLED OUT OF THE FLOOR. IT CAUSED DAMAGE TO ONE WINDOW ON THE TRAILER AND TO THE MOTORCYCLE. I USE A BIKE GRAB TO HO...

Aug 23, 2010 Latches/locks/linkages 1,800 mi

TOOK DELIVERY MAY 7, 2010 OF A 2010 KEYSTONE MONTANA MOUNTAINEER MODEL 347THT TOY HAULER. WHILE USING THE TRAILER WITH A HARLEY-DAVIDSON FLHT IN THE CARGO AREA THE LEFT REAR D-RING PULLED OUT OF THE FLOOR. IT CAUSED DAMAGE TO ONE WINDOW ON THE TRAILER AND TO THE MOTORCYCLE. I USE A BIKE GRAB TO HO...

Jun 27, 2010 Equipment 400 mi

I BOUGHT A KEYSTONE RAPTOR 361 LEV 5TH WHEEL IN 2010 DISCOVERED AFTER I WENT HOME.THE DETACHABLE LADDER THAT MOUNTS ON THE ROOF. HAD SEVERAL BROKEN PLASTIC BRACKETS THAT HELD THE STEPS TO THE LADDER. TOOK IT BACK TO MIKE THOMSON IN CORNA CA. THEY WENT OUT TO THE TRAILER LOT TO TAKE PARTS OFF NEW LAD...

Jun 27, 2010 Equipment 400 mi

I BOUGHT A KEYSTONE RAPTOR 361 LEV 5TH WHEEL IN 2010 DISCOVERED AFTER I WENT HOME.THE DETACHABLE LADDER THAT MOUNTS ON THE ROOF. HAD SEVERAL BROKEN PLASTIC BRACKETS THAT HELD THE STEPS TO THE LADDER. TOOK IT BACK TO MIKE THOMSON IN CORNA CA. THEY WENT OUT TO THE TRAILER LOT TO TAKE PARTS OFF NEW LAD...

Feb 20, 2010 Structure 3,000 mi

ON A 2010 KEYSTONE FIFTH WHEEL TRAVEL TRAILER (RAPTOR 300MP), A FLOOR SUPPORT GUSSET MAKES CONTACT WITH THE DRIVER SIDE REAR TIRE DURING SUSPENSION COMPRESSION. NO TIRE FAILURE YET BUT THE METAL IS VERY DEFORMED FROM NUMEROUS CONTACTS. ADDENDUM-THE RAPTOR MODEL IS NOT A DROP DOWN OPTION ON YOUR WEB...

Feb 20, 2010 Structure 3,000 mi

ON A 2010 KEYSTONE FIFTH WHEEL TRAVEL TRAILER (RAPTOR 300MP), A FLOOR SUPPORT GUSSET MAKES CONTACT WITH THE DRIVER SIDE REAR TIRE DURING SUSPENSION COMPRESSION. NO TIRE FAILURE YET BUT THE METAL IS VERY DEFORMED FROM NUMEROUS CONTACTS. ADDENDUM-THE RAPTOR MODEL IS NOT A DROP DOWN OPTION ON YOUR WEB...