Compare to Other Years

Active Recalls (4)

17V755000 Nov 22, 2017 EQUIPMENT

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers...

15V102000 Feb 23, 2015 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to Ja...

14V136000 Mar 21, 2014 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire...

13V155000 Apr 23, 2013 EQUIPMENT

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 31...

Complaints

Showing 20 of 34
Apr 10, 2018 Unknown Or Other

KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????

Apr 10, 2018 Equipment

KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????

Apr 10, 2018 Unknown Or Other

KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????

Apr 10, 2018 Equipment

KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????

Dec 13, 2016 Tires

I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPL...

Dec 13, 2016 Tires

I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPL...

Aug 20, 2016 Electrical System 10,000 mi

MY '14 MONTANA HAD A DEFECTIVE DOMETIC 9100 AWNING. RECALL #13E-019 DATED 4-19-2013. THE RECALL WAS DONE BY KEYSTONE. NOW THE MOTOR HAS FAILED AGAIN AND THE AWNING WILL NOT ROLL UP, MAKING THE USE OR MOVEMENT OF THE RV IMPOSSIBLE. A RV SERVICE PERSON SAID THE MOTOR WAS BAD, I CALLED DOMETIC AND A...

Aug 20, 2016 Electrical System 10,000 mi

MY '14 MONTANA HAD A DEFECTIVE DOMETIC 9100 AWNING. RECALL #13E-019 DATED 4-19-2013. THE RECALL WAS DONE BY KEYSTONE. NOW THE MOTOR HAS FAILED AGAIN AND THE AWNING WILL NOT ROLL UP, MAKING THE USE OR MOVEMENT OF THE RV IMPOSSIBLE. A RV SERVICE PERSON SAID THE MOTOR WAS BAD, I CALLED DOMETIC AND A...

Aug 1, 2015 Structure 5,000 mi

THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN F...

Aug 1, 2015 Unknown Or Other 5,000 mi

THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN F...

Aug 1, 2015 Structure 5,000 mi

THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN F...

Aug 1, 2015 Unknown Or Other 5,000 mi

THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN F...

Mar 23, 2015 Equipment Adaptive/mobility

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MAN...

Mar 23, 2015 Structure

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MAN...

Mar 23, 2015 Equipment Adaptive/mobility

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MAN...

Mar 23, 2015 Structure

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MAN...

Mar 7, 2015 Visibility 3,000 mi

WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN...

Mar 7, 2015 Equipment Adaptive/mobility 3,000 mi

WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN...

Mar 7, 2015 Visibility 3,000 mi

WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN...

Mar 7, 2015 Equipment Adaptive/mobility 3,000 mi

WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN...

Mar 6, 2015 Latches/locks/linkages 2,000 mi

WHILE SITTING STILL THE REAR EMERGENCY WINDOW LATCH BROKE. CAUSING THE WINDOW TO OPEN. ALLOWING WIND, RAIN, DIRT, DUST TO ENTER THE RV. I CONTACTED KEYSTONE RV AND ASKED FOR ASSISTANCE. THEY REPLIED THEY PROVIDED NO RETAIL CUSTOMERS PARTS ASSISTANCE. I THEN CONTACTED RON HOOVER RV, DONNA, TX. T...

Mar 6, 2015 Latches/locks/linkages 2,000 mi

WHILE SITTING STILL THE REAR EMERGENCY WINDOW LATCH BROKE. CAUSING THE WINDOW TO OPEN. ALLOWING WIND, RAIN, DIRT, DUST TO ENTER THE RV. I CONTACTED KEYSTONE RV AND ASKED FOR ASSISTANCE. THEY REPLIED THEY PROVIDED NO RETAIL CUSTOMERS PARTS ASSISTANCE. I THEN CONTACTED RON HOOVER RV, DONNA, TX. T...

Jan 7, 2015 Wheels 7,500 mi

DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER TH...

Jan 7, 2015 Tires 7,500 mi

DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER TH...

Jan 7, 2015 Wheels 7,500 mi

DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER TH...

Jan 7, 2015 Tires 7,500 mi

DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER TH...

Oct 17, 2014 Equipment Adaptive/mobility 3,000 mi

MALFUNCTION OF AN AUTO-LEVELING HYDRAULIC JACK. WHILE IN TRANSIT THE LEFT FRONT JACK EXTENDED NEARLY COMING IN CONTACT WITH THE ROADWAY. IF THE JACK WOULD HAVE COME INTO CONTACT WITH THE ROADWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I HAVE HAD PROBLEMS WITH THE JACKS SINCE I FIRST PURCHA...

Oct 17, 2014 Equipment Adaptive/mobility 3,000 mi

MALFUNCTION OF AN AUTO-LEVELING HYDRAULIC JACK. WHILE IN TRANSIT THE LEFT FRONT JACK EXTENDED NEARLY COMING IN CONTACT WITH THE ROADWAY. IF THE JACK WOULD HAVE COME INTO CONTACT WITH THE ROADWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I HAVE HAD PROBLEMS WITH THE JACKS SINCE I FIRST PURCHA...

Aug 19, 2014 Electrical System

THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHO...

Aug 19, 2014 Service Brakes

THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHO...

Aug 19, 2014 Electrical System

THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHO...

Aug 19, 2014 Service Brakes

THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHO...

Jul 23, 2014 Structure 150 mi

TL* THE CONTACT OWNS A 2014 KEYSTONE MONTANA 3725RL (NA) RECREATIONAL TRAILER. WHILE THE TRAILER WAS STATIONARY, THE SCREWS THAT CONNECTED THE METAL BEAM TO THE BOTTOM OF THE TRAILER BECAME UNSCREWED. AS A RESULT, THE METAL BEAM DETACHED. THE TRAILER WAS TAKEN TO THE DEALER TWICE AND THE SCREWS WERE...

Jul 23, 2014 Structure 150 mi

TL* THE CONTACT OWNS A 2014 KEYSTONE MONTANA 3725RL (NA) RECREATIONAL TRAILER. WHILE THE TRAILER WAS STATIONARY, THE SCREWS THAT CONNECTED THE METAL BEAM TO THE BOTTOM OF THE TRAILER BECAME UNSCREWED. AS A RESULT, THE METAL BEAM DETACHED. THE TRAILER WAS TAKEN TO THE DEALER TWICE AND THE SCREWS WERE...