Problem Breakdown

Compare to Other Years

Active Recalls (1)

17V755000 Nov 22, 2017 EQUIPMENT

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers...

Complaints

Showing 20 of 34
Aug 3, 2015 Structure

TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR F...

Aug 3, 2015 Structure

TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR F...

Aug 19, 2008 Equipment

WE PURCHASED A NEW SPRINGDALE RV IN 2004 THAT HAD A DOMETIC REFRIGERATOR. IN THE SUMMER OF 2007 OUR FRIDGE STARTED LEAKING A YELLOW RESIDUE, SMELLED OF AMMONIA AND WOULD NOT COOL PROPERLY. WE HAD TO REPLACE THE COOLING UNIT AT OUR LOCAL RV DEALERSHIP. RECENTLY WE RECEIVED A PRODUCT RECALL ON THESE ...

Aug 19, 2008 Equipment

WE PURCHASED A NEW SPRINGDALE RV IN 2004 THAT HAD A DOMETIC REFRIGERATOR. IN THE SUMMER OF 2007 OUR FRIDGE STARTED LEAKING A YELLOW RESIDUE, SMELLED OF AMMONIA AND WOULD NOT COOL PROPERLY. WE HAD TO REPLACE THE COOLING UNIT AT OUR LOCAL RV DEALERSHIP. RECENTLY WE RECEIVED A PRODUCT RECALL ON THESE ...

Dec 23, 2007 Tires 18,000 mi

I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE ...

Dec 23, 2007 Tires 18,000 mi

I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE ...

Apr 27, 2007 Tires

MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB

Apr 27, 2007 Tires

MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB

Jun 27, 2006 Tires

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Jun 27, 2006 Tires

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Jun 27, 2006 Tires

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Jun 27, 2006 Tires

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Jun 27, 2006 Tires

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Jun 27, 2006 Tires

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

May 12, 2006 Tires 4,000 mi

I OWN A MOUNTIANEER TRAILER, MADE BY KEYSTONE. I HAVE TWO PROBLEMS. THE FIRST PRONLEM IS THAT I HAVE HAD TWO BLOWOUTS ON THE TIRES THAT CAME WITH THE TRAILER. THEY ARE MISSION, LOAD MAX RADIALS, ST225/75R15. THESE TIRES HAVE LESS THEN 4000 MILES ON THEM. THE FIRST BLOWOUT WAS ON THE WAY TO CONNECTIC...

May 12, 2006 Tires 4,000 mi

I OWN A MOUNTIANEER TRAILER, MADE BY KEYSTONE. I HAVE TWO PROBLEMS. THE FIRST PRONLEM IS THAT I HAVE HAD TWO BLOWOUTS ON THE TIRES THAT CAME WITH THE TRAILER. THEY ARE MISSION, LOAD MAX RADIALS, ST225/75R15. THESE TIRES HAVE LESS THEN 4000 MILES ON THEM. THE FIRST BLOWOUT WAS ON THE WAY TO CONNECTIC...

Apr 21, 2005 Structure

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Wheels

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Equipment

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Electrical System

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Structure

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Wheels

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Equipment

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Apr 21, 2005 Electrical System

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR...

Mar 31, 2005 Suspension

THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHO...

Mar 31, 2005 Suspension

THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHO...

Dec 20, 2004 Structure

PURCHASED A ZEPPELIN Z301 ON A TUESDAY HAD AN ISSUE ARISE ON THRUSDAY. WAS TOLD TO KEEP THE UNIT AND CREATE A LIST. THE UNIT HAD FRAME SUPPORT ISSUES BEING OUT OF LEVEL WIDTHWISE 1/2 INCH PER FOOT SAGGING. FROM THIS MAIN ISSUE WAS TH START OF MY 26 LINE ITEM LIST. *AK

Dec 20, 2004 Structure

PURCHASED A ZEPPELIN Z301 ON A TUESDAY HAD AN ISSUE ARISE ON THRUSDAY. WAS TOLD TO KEEP THE UNIT AND CREATE A LIST. THE UNIT HAD FRAME SUPPORT ISSUES BEING OUT OF LEVEL WIDTHWISE 1/2 INCH PER FOOT SAGGING. FROM THIS MAIN ISSUE WAS TH START OF MY 26 LINE ITEM LIST. *AK

Nov 16, 2004 Structure

STRUCTURAL DAMAGE: THE FRAME IS NOT SUFFICIENT TO HANDLE THE TRAILER. THIS CAUSED TONS OF OTHER PROBLEMS, WALLS CRACKING, WATER IN TRAILER, TANKS NOT EMPTYING PROPERLY.*AK

Nov 16, 2004 Structure

STRUCTURAL DAMAGE: THE FRAME IS NOT SUFFICIENT TO HANDLE THE TRAILER. THIS CAUSED TONS OF OTHER PROBLEMS, WALLS CRACKING, WATER IN TRAILER, TANKS NOT EMPTYING PROPERLY.*AK

Sep 21, 2004 Structure

PLUMBING LEAKS, FLOODING, MOLD GROWING INSIDE CABINET FINISH (HEALTH HAZARD TO MY CHILDREN) BEEN IN SERVICE MANY TIMES, NOW DEALERSHIP AND MANUFACTURER ARE REFUSING TO HELP WITH THE SITUATION. *AK

Sep 21, 2004 Structure

PLUMBING LEAKS, FLOODING, MOLD GROWING INSIDE CABINET FINISH (HEALTH HAZARD TO MY CHILDREN) BEEN IN SERVICE MANY TIMES, NOW DEALERSHIP AND MANUFACTURER ARE REFUSING TO HELP WITH THE SITUATION. *AK

Sep 9, 2004 Structure

THE FIRST NIGHT WE BROUGHT OUR NEW CAMPER HOME, WE NOTICED WATER ON THE FLOOR FROM BOTH SLIDES. ON OUR FIRST TRIP WITH SOME RAIN, WE HAD SOAKED CARPETS & A LIFTING KITCHEN FLOOR. THROUGH RESEARCH ON THE INTERNET WE HAVE FOUND THAT A LARGE NUMBER OF ZEPPLIN OWNERS, GOT WATER DAMAGE THE FIRST TIME IT ...

Sep 9, 2004 Structure

THE FIRST NIGHT WE BROUGHT OUR NEW CAMPER HOME, WE NOTICED WATER ON THE FLOOR FROM BOTH SLIDES. ON OUR FIRST TRIP WITH SOME RAIN, WE HAD SOAKED CARPETS & A LIFTING KITCHEN FLOOR. THROUGH RESEARCH ON THE INTERNET WE HAVE FOUND THAT A LARGE NUMBER OF ZEPPLIN OWNERS, GOT WATER DAMAGE THE FIRST TIME IT ...