14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Visibility Complaints

Showing 14 of 14
May 12, 2025

The contact owns a 2016 Kia Cadenza. The contact stated that there was water and air leaking through the windshield of the vehicle. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility); however, the dealer inspected the vehicle and informed the contact that the repair was not necessary. The contact stated that while the vehicle was at the car wash, a significant amount of water leaked through the windshield, causing the contact to be soaked. The contact stated that upon attempting to wipe the interior of the windshield, the windshield was unsecured and almost separated from the vehicle. The contact stated that the windshield could be pushed forward. The contact was able to put the windshield back into place. The dealer was not informed of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

May 12, 2025

The contact owns a 2016 Kia Cadenza. The contact stated that there was water and air leaking through the windshield of the vehicle. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility); however, the dealer inspected the vehicle and informed the contact that the repair was not necessary. The contact stated that while the vehicle was at the car wash, a significant amount of water leaked through the windshield, causing the contact to be soaked. The contact stated that upon attempting to wipe the interior of the windshield, the windshield was unsecured and almost separated from the vehicle. The contact stated that the windshield could be pushed forward. The contact was able to put the windshield back into place. The dealer was not informed of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

May 2, 2024

The contact owns a 2016 Kia Cadenza. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front windshield, after which she observed that the windshield had begun to crack and was leaking. The vehicle was taken to the dealer, who diagnosed a failure with the windshield bonding. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V158000 (Visibility) the VIN was included, and the vehicle had been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

May 2, 2024

The contact owns a 2016 Kia Cadenza. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front windshield, after which she observed that the windshield had begun to crack and was leaking. The vehicle was taken to the dealer, who diagnosed a failure with the windshield bonding. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V158000 (Visibility) the VIN was included, and the vehicle had been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Oct 3, 2023 140,000 mi

The contact owns a 2016 Kia Cadenza. The contact stated that there was water leaking into the vehicle from the top of the front windshield. There were no warning lights illuminated. The contact called the local dealer, who stated there was no recall. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the local dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility). The dealer diagnosed the vehicle and informed the contact that the front windshield was cracked and declined to perform the repair. The vehicle was not repaired. The manufacturer was contacted again and informed the contact that the cracked windshield nullified the recall repair. The failure mileage was approximately 140,000.

Oct 3, 2023 140,000 mi

The contact owns a 2016 Kia Cadenza. The contact stated that there was water leaking into the vehicle from the top of the front windshield. There were no warning lights illuminated. The contact called the local dealer, who stated there was no recall. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the local dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility). The dealer diagnosed the vehicle and informed the contact that the front windshield was cracked and declined to perform the repair. The vehicle was not repaired. The manufacturer was contacted again and informed the contact that the cracked windshield nullified the recall repair. The failure mileage was approximately 140,000.

Oct 3, 2023 140,000 mi

The contact owns a 2016 Kia Cadenza. The contact stated that there was water leaking into the vehicle from the top of the front windshield. There were no warning lights illuminated. The contact called the local dealer, who stated there was no recall. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the local dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility). The dealer diagnosed the vehicle and informed the contact that the front windshield was cracked and declined to perform the repair. The vehicle was not repaired. The manufacturer was contacted again and informed the contact that the cracked windshield nullified the recall repair. The failure mileage was approximately 140,000.

Oct 3, 2023 140,000 mi

The contact owns a 2016 Kia Cadenza. The contact stated that there was water leaking into the vehicle from the top of the front windshield. There were no warning lights illuminated. The contact called the local dealer, who stated there was no recall. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the local dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility). The dealer diagnosed the vehicle and informed the contact that the front windshield was cracked and declined to perform the repair. The vehicle was not repaired. The manufacturer was contacted again and informed the contact that the cracked windshield nullified the recall repair. The failure mileage was approximately 140,000.

May 25, 2023

The contact owns a 2016 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

May 25, 2023

The contact owns a 2016 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sep 9, 2021

The Windshield is a defect on the cadenzas, as the seals break on them. It lifts up while driving or even shutting my doors, which I see as a safety hazard. It causes water to leak into the car by where my feet are and from the top of the windshield as well. I believe this is causing my car and other cadenzas to also have electric issues since i’ve had, 7 speakers blew, back up camera glitched and stopped working, sunroof stopped working and i’ve had signals / sounds stop working as well a shot throttle all before 24,000 miles.. Kia has been giving me a run a round with trying to fix my windshield and still has yet to do so. I see this as a huge safety issue. What happens if I hit a bump and it falls off when I’m driving? It could cause a huge accident and or killing myself and others. At first, I thought this was my fault.. but then Kia said it looked like there was no influence I had done anything to it (despite still not replacing it for me). I decided to do some research. I ended up finding valuable information as I found an online forum where cadenza owners state their problems with the vehicle. Mostly all the issues were a loose windshield causing water to leak into the car / and electrical issues similar to mine as a result. I then found a Kia Cadenza forum page on facebook where people were saying the same things. Facebook page is called Kia Cadenza K7 Owners. I have pictures of my cars issues on the windshield and complaints of others going through the same issue.

Sep 9, 2021

The Windshield is a defect on the cadenzas, as the seals break on them. It lifts up while driving or even shutting my doors, which I see as a safety hazard. It causes water to leak into the car by where my feet are and from the top of the windshield as well. I believe this is causing my car and other cadenzas to also have electric issues since i’ve had, 7 speakers blew, back up camera glitched and stopped working, sunroof stopped working and i’ve had signals / sounds stop working as well a shot throttle all before 24,000 miles.. Kia has been giving me a run a round with trying to fix my windshield and still has yet to do so. I see this as a huge safety issue. What happens if I hit a bump and it falls off when I’m driving? It could cause a huge accident and or killing myself and others. At first, I thought this was my fault.. but then Kia said it looked like there was no influence I had done anything to it (despite still not replacing it for me). I decided to do some research. I ended up finding valuable information as I found an online forum where cadenza owners state their problems with the vehicle. Mostly all the issues were a loose windshield causing water to leak into the car / and electrical issues similar to mine as a result. I then found a Kia Cadenza forum page on facebook where people were saying the same things. Facebook page is called Kia Cadenza K7 Owners. I have pictures of my cars issues on the windshield and complaints of others going through the same issue.

Dec 12, 2016 10,000 mi

ON DECEMBER 6, 2016 MY SUNROOF EXPLODED WHILE DRIVING DOWN THE FREEWAY. THE EXPLOSION WAS SO LOUD AND VIOLENT I THOUGHT I WAS SHOT. SHARDS OF GLASS RAINED DOWN ON MY HEAD. I WAS ABLE TO AVOID A VEHICLE COLLISION, BUT WAS VERY SHAKEN UP ABOUT THE ORDEAL. MY RIGHT EAR FELT DEAF AND I NOTICEABLE HAVE LESS HEARING AS A RESULT OF THE EXPLOSION. *TR

Dec 12, 2016 10,000 mi

ON DECEMBER 6, 2016 MY SUNROOF EXPLODED WHILE DRIVING DOWN THE FREEWAY. THE EXPLOSION WAS SO LOUD AND VIOLENT I THOUGHT I WAS SHOT. SHARDS OF GLASS RAINED DOWN ON MY HEAD. I WAS ABLE TO AVOID A VEHICLE COLLISION, BUT WAS VERY SHAKEN UP ABOUT THE ORDEAL. MY RIGHT EAR FELT DEAF AND I NOTICEABLE HAVE LESS HEARING AS A RESULT OF THE EXPLOSION. *TR